Executive Residency Hotel by Best Western Corpus Christi, Corpus Christi

First time staying at an Executive Residency by Best Western. The hotel was well decorated and comfortable. The staff was very helpful and accommodating. The rooms were spacious and comfortable. The first hotel we stayed at that 2 chairs at the table so my wife and I could both work on our laptops at the same time.

Hotel Manager, Owner at Executive Residency by Best Western Corpus Christi, responded to this review
Hello Mark, Thank you for the stay and the nice comments. It is nice to know that you had a satisfying experience. We shall work on further improvements. It is our privilege to have guests like you. We await your next visit. Sincerely, Hotel Manager.

This Best Western is named Executive Residency. The rooms have a convenient added touch of kitchenettes in each room. Other than that, the hotel was not much different than the usual Best Western. The front desk clerks were all extremely polite and helpful. All of the staff were friendly. The breakfast area and lobby were spotless. There were some housekeeping issues that were disappointing, though. When we checked into our room, the kitchenette looked clean enough, but the coffee maker had a used coffee pod in the brew basket. There were kitchen towels, but no dish soap. We stayed at the hotel 4 nights, yet our room was made up for only 3. Housekeeping forgot to clean our room for the 4th night. I mentioned this at check out, and the clerk had no explanation why they forgot. So, over all our stay was okay, but not spectacular. I would give it an Average rating.

Hotel Manager, Owner at Executive Residency by Best Western Corpus Christi, responded to this review
Hello Carol, Thanks for your stay and sharing your experience. I appreciate your feedback and telling us the positive and negative aspects of the stay. Our apologies for the inconveniences .We shall work further to improve the amenities and hospitality based on your observations. Guest feedback is important to us for improvement. Hope to welcome you again soon. Sincerely, Hotel Manager.

Location - AMAZING Service - FANTASTIC Room - WONDERFUL I have to say this will be my go to place to stay every time I go to CC to getaway. It shows that every staff member takes pride in their job and this hotel. The staff was absolutely amazing, friendly, and welcoming. The room was so spacious, loved the kitchen area, bed was comfortable and the room was very clean.

Hotel Manager, Owner at Executive Residency by Best Western Corpus Christi, responded to this review
Dear Guest, Thank you so much for staying with us and the wonderful feedback. Your generosity in appreciating our hotel staff and the dedicated services is very much encouraging. It is our privilege to host guests like you, who makes us run that extra mile towards guest satisfaction. Guests like you are the real ambassadors for our hotel. We will be really excited to welcome you again. Sincerely, Hotel Manager.

First room shower was almost complete black. Sheets had make up on them and were just turned inside out. Second room had food left in microwave and used coffee left in the maker. I had to kill a roach on the counter while i was cleaning dishes in sink. Shower was also dirty in second room. The cost was more than the quality of room.

Hotel Manager, Owner at Executive Residency by Best Western Corpus Christi, responded to this review
Dear Mario, Thank you for your recent stay at our hotel and giving us the feedback. On behalf of our entire team, I would like to apologize for failing to match your expectations. Your satisfaction is important to us and we will make improvements to ensure an exceptional experience next time. I hope that you will consider staying with us and offer us another chance to provide you with a superior experience. Sincerely, Hotel Manager.

Close to everything. Room was excellent. Great service. Room had complete kitchen and full size ref/frzr. Easy access. Walmart just moments away. Fuel is moments away. Mustang beach is 12 min drive. Aquarium and USS Lexington are 15 min away. Highly recommended you stay here

Hotel Manager, Owner at Executive Residency by Best Western Corpus Christi, responded to this review
Dear Guest, Thank you for your recent stay at our property. I am happy to read that you had a nice time during your stay with us. Providing our guests with the best possible hospitality and experience has always been our mission! We truly value the opinions of our customers. I look forward to seeing you back again. Sincerely, Hotel Manager

This is a new facility and the service is excellent. Complete kitchen, with all pots, pans and utensils. Refrigerator and freezer is full size. Spacious room and bathroom are as fine as any 5 Star hotel. Beautiful location and won't break your budget. Easy access to any sites of interest in Corpus. Beach on Padre Island is just minutes away. ANIMAL FRIENDLY!

Hotel Manager, Owner at Executive Residency by Best Western Corpus Christi, responded to this review
Dear Guest, Thank you for your recent stay at our property. It is indeed a pleasure when our valued guests share their positive experience. Your generous indication of our performance will be a source of inspiration to our staff. It also encourages us to achieve higher standards of service. Goes without saying, your feedback will surely motivate the team to constantly strive for excellence. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Sincerely, Hotel Manager

Hotel was well staffed, rooms were clean and spacious. Walmart is located right next door to hotel. Breakfast offered was well managed, the morning of my stay it consisted of scrambled eggs, potatoes and sausage links. Breakfast bar had a full complement of fruit juices, milks and coffee. Cereals, breakfast pastries, breads, fruits and oatmeal. Waffle machine makes 4 small waffles. Great stay, will return again.

Hotel Manager, Owner at Executive Residency by Best Western Corpus Christi, responded to this review
Dear Guest, Thank you for your recent stay at our property. It has been a great pleasure having you as our valued guest. We are immensely grateful for your positive comments. Our team is delighted to read that you enjoyed the friendly service of our staff. Please do visit us again for an awesome experience. Sincerely, Hotel Manager

I think this is my new favorite location to stay while in Corpus! Room was so clean & comfortable! The hotel itself is pretty & kept up very well! Convenient access to everything we needed including TAMUCC to see our kid! We will stay here again!

Hotel Manager, Owner at Executive Residency by Best Western Corpus Christi, responded to this review
Dear Michelle, Thank you for your recent stay at our property. I am happy to read that you had a nice time during your stay with us. Providing our guests with the best possible hospitality and experience has always been our mission! We truly value the opinions of our customers. I look forward to seeing you back again. Sincerely, Hotel Manager

Amanda was great. She got us checked in quickly, showed us where to go and also showed us where the breakfast and bar were. She really made us feel like family going above and beyond. The rooms were spacious, beds were comfy and even came with a small kitchen.

Hotel Manager, Owner at Executive Residency by Best Western Corpus Christi, responded to this review
Dear Guest, Thank you for commenting. We are so happy that you liked the staff service, clean room, comfortable beds and good experience. We take pride in offering our guests a high degree of comfort and satisfactory stay. We look forward to extending our excellent service to you in the future. Sincerely, Hotel Manager.

We stayed at the Flour Bluff location this past weekend and were extremely happy :). Walking into the lobby everything was nice and clean, then to be greeted by AMANDA!! She was amazing, friendly and always had a smile on her face. We had a group (East Central Cross Country Group) all walk in at the same time, which was a little over whelming but she handle it like a pro! (Amanda honestly made our trip - she answered all our questions, had suggestion for places to eat and anything we need when was on top of it) Our room was clean, pool area was great and we even used grill and cooked while the kids swam. We will be staying there again !

Hotel Manager, Owner at Executive Residency by Best Western Corpus Christi, responded to this review
Dear Guest, Thank you for sharing your experience. We are so delighted that you liked everything aspects of our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. It's nice to see that you would stay with us again, and I hope you have the opportunity to do that soon. Sincerely, Hotel Manager.

First, the positive: the hotel was just updated so everything is new. Very clean. Great breakfast. Dog friendly. Easy access off highway. Mini store stocked well. In the room, the mini kitchen was well stocked. Comfortable bed. The negative: when we got into the room, we used the toilet but it didn't flush. Called front desk. Was told to try plunger! No, we are not doing that. Repair never came so we asked to switch room. In new room, the carpet was soaked under the A/C unit. Let front desk know for FYI. Sarcastically she said “are you wanting to switch rooms again?” One of the bath towels had two huge holes in it. The room next to us was used by a long term resident that kept the tv blaring. Clerk knocked on his door but he never answered. Impossible to sleep. In the bathroom there is only one towel bar and one hook. We were three adults and needed more places to hang towels. Our bath towels never dried! The bathroom door is a barn door that doesn't close completely so privacy is somewhat lacking. One of the two elevators stopped working. Notified front desk. Never repaired. We were on second floor. The broken elevator always showed up when we wanted to go down! Had to go up and down to second floor several times before it would descend to first floor!

Hotel Manager, Owner at Executive Residency by Best Western Corpus Christi, responded to this review
Dear Guest, Thanks for your comments. I'm pleased that you had a generally good experience with us. We apologize and disappointed that we let you down in some way. We're also always working to get better. We take great pride in our hotel, and I hope that shows. I hope you will give us another chance and see that we're doing what we can to improve and enhance the guest experience. Sincerely, Hotel Manager.

This hotel strives for excellence in all that they do. From the front desk to the housekeeping the staff is attentive, friendly, efficient, and professional. They made the impromptu family mini-getaway warm and welcoming.

Hotel Manager, Owner at Executive Residency by Best Western Corpus Christi, responded to this review
Hello Guest, It is very nice to see your amazing comment about our hotel. Our team is really delighted with your appreciation. We are privileged to have guests like you. Please come back again and have a fantastic stay. Sincerely, Hotel Manager.

Great place we went on 8/9/2021 very clean good size of Samsumg TV, good mattress, small kitchen nice fridge, , no dishwasher,updated bathroom with sliding glass doors, building looked pretty new, good elevator, good washer and dryer (only 2 washers and 2 dryers) 2.00 per load on washer and 1.5 on dryer They got hot breakfast including scrambled eggs, sausage, friends small potatoes, coffee, apples, banana, oatmeal, cereals, milk, yogurt , pancakes and some bread They do not clean daily only pick up trash and give towels if you want to have your clean up you have to request Front desk people very courteous they did not close even when I went late like 11:30 pm I will definitely stayed there again Ivan

Hotel Manager, Owner at Executive Residency by Best Western Corpus Christi, responded to this review
Dear Guest, Thank you for the stay and review. The fact that you had such an enjoyable stay, a fantastic breakfast, and amenities you liked makes me all the more interested. In order to provide every guest with a memorable experience, we strive to deliver that every time. We look forward to continuing to serve you. Sincerely, Hotel Manager.

The stay was execellent. The building , hallways and rooms were very clean. Rooms have full kitchen ,stove, sink, full refrigerator ,dishes and microwave,all ammenities for a long stay The staff and managers were very friendly. Breakfast and lounge area are very clean. Free ice machine. Location is close to stores and gas stations. This is my second stay and I will keep coming back with family.

Hotel Manager, Owner at Executive Residency by Best Western Corpus Christi, responded to this review
Dear Guest, Thank you for being a repeat guest at our hotel. We are happy to hear that you enjoyed your stay. We take great pride in being a pleasant, friendly and accommodating place to stay. You will be welcome back here any time. It would be great if you can do so soon. Sincerely, Hotel Manager.

Great convenient location, clean rooms with super friendly and helpful staff! Kathy is awesome and she made our stay pleasant the moment we walked into the hotel. They also offered a full hot breakfast and we would definitely stay there again!

Hotel Manager, Owner at Executive Residency by Best Western Corpus Christi, responded to this review
Hello Guest, Thank you for your positive comments. We're very pleased that you found a friendly staff service, clean rooms and convenient location. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I'm glad we could satisfy you, as we do so many others each day. We'll be here when you need us with another great stay that you're sure to like again. Sincerely, Hotel Manager.

Great place to stay, stay friendly, very clean, we enjoyed the stay we booked another night despite the 17 minute drive from our prior location. Well worth the drive and price. Would differently recommend to family and friends

Hotel Manager, Owner at Executive Residency by Best Western Corpus Christi, responded to this review
Dear Guest, Thank you for the information this review provides to us. I am glad that you appreciated the friendly customer service, clean room, and enjoyed your stay. We take pride in offering our guests a high degree of comfort and satisfactory stay. We look forward to seeing you again the next time you're in the area. Sincerely, Hotel Manager.

Neepa provided excellent service over the phone and upon arrival. Hotel smelled clean as soon as I walked in and it was for the most part. I do recommend they dust on top of the fridge, and my shower had a few stains but those would be my only complaints. Breakfast was good, my family and I felt safe, easy and quick check in/out experience as well. I would definitely stay again

Hotel Manager, Owner at Executive Residency by Best Western Corpus Christi, responded to this review
Dear Valued Guest, It is really nice to note that you liked the stay and services at our hotel during your recent visit. Nice that you liked the hospitality and appreciating Neepa. Glad to see your positive overall observations which shall definitely motivate us to serve our guests still better.We look forward to welcome you again soon!!! Best Regards, Hotel Manager.

We had a really nice stay at this very brand new hotel. They were pet friendly and made it very easy to have our dog along. They had a really nice pet relief grassy area off to front side of hotel that was lighted at night and made me feel very safe taking our doggie out late at night. It was so nice and convenient. The room was very clean and big with a kitchenette area that was stocked with lots of amenities. The hot breakfast was good as well and the property had plenty of parking. The location was perfect for us to drive right over to Padre island seashore or go to downtown. Great location and nice staff.

Hotel Manager, Owner at Executive Residency by Best Western Corpus Christi, responded to this review
Dear Guest, Thank you so much for sharing your experience with us. we are proud to be a pet-friendly hotel. It's great to read that you had a comfortable stay and enjoyed all of the convenient amenities our hotel has to offer! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! Sincerely Hotel Manager

We pre-registered requesting a early check in because we knew we would be leaving Houston at 6am and going straight to the beach and would need to clean up before our dinner reservation. We expected they would tell us room isn't available until 3pm; however, we arrived at 6pm and was told our room was not ready and had to wait 30 mins for the to get the room cleaned. This is completely unacceptable, as we didn't receive a call or notification and my son ended up getting eaten alive by mosquitos as we waited outside for them to get the room cleaned. We requested a credit, but the Manager Kee stated she couldn't do anything about and made excuses regarding them being completely booked the day before and was delayed. However, at 11am checkout time, they are sure to deactivate your room key and you can't stay longer. Proceed with caution...The hotel is new, so it was clean; but your room may not be ready according to the Check-in time listed and they won't accept responsibility for it, but make excuses.

Bipin Jiva, Owner at Executive Residency by Best Western Corpus Christi, responded to this review
Thank you for leaving a review regarding your experience at our property. We apologize for the inconveniences that you experienced during your stay. Unfortunately, due to the current COVID-19 pandemic we have had staffing shortages that result in delays during high volume times. Our adherence to the strict Best Western "We Care Clean" policy additionally increases the time it takes to ensure each room is cleaned, sanitized, and inspected for your safety. We apologize for being unable to meet your expectations.

During our stay we did not have hot water for about two days. Rooms did not get cleaned even when we left the blue door tag asking for it to be cleaned. Lady in the front desk with tattoos was disrespectful.

Ramona Boyd, General Manager at Executive Residency by Best Western Corpus Christi, responded to this review
Thank you for leaving a review regarding your experience at our property. We apologize for the inconveniences that you experienced during your stay. Perhaps there was some miscommunication regarding the way rooms are serviced at our property which I would be happy to discuss with you. We are shocked to see that you felt someone on our staff was disrespectful to you, we take these situations very seriously and will look into it further. If you would like to discuss further, please do not hesitate to contact the hotel directly.

Do not stay at this hotel. We stayed for 4 nights and NEVER had hot or even warm water. Told the front staff and she told me yes I did. I told her no I don't come see. She never did. I also have a picture of dirty not used like rolled around in the floor dirty toilet paper. Ask the cleaning lady for 2 extra towel. That's all I received. Didn't pick up the dirty ones or do anything else to the room

Ramona Boyd, General Manager at Executive Residency by Best Western Corpus Christi, responded to this review
Thank you for providing your feedback regarding your experience at our property. We apologize for the disappointment. We believe there was some miscommunication on our end. We appreciate you bringing it to the attention of our staff.

The room was dirty. The sheets on one bed had not been changed after last guest. We found a pill on the floor and a dime so it hadn't been cleaned. The front desk just handed me sheets to change it myself. Very disappointed. Left my name for manager to call me but hasn't happened. Will not stay here again.

Ramona Boyd, General Manager at Executive Residency by Best Western Corpus Christi, responded to this review
Thank you for leaving a review regarding your experience at our property. We do apologize for the inconvenience.

Hotel was great with being clean, spacious. Great amenities. Only bad thing was front desk girl gave a suspicious man our room key according to the man, who knows he could've been lying. He entered the room at 1 am I guess thinking it was his room. It was very startling and our entire family couldn't sleep for the rest of the night whatsoever. We only received an apology from front desk staff. They didn't do anything whatsoever. Requested a call to speak with the general manager and haven't received anything. Our entire family was very paranoid and scared cause if he had bad intentions and seriously hurt our family. You just never know. I'm sure the policy states where staff should verify first who's in what room. Very poor job from the staff. Also, parking is VERY scarce towards the later hours as many work trucks and trailers parked all wonky taking up multiple spaces so beware. We want to return only if something is done about giving out random room keys to random people.

Ramona Boyd, General Manager at Executive Residency by Best Western Corpus Christi, responded to this review
Thank you for leaving your feedback regarding your stay at our property. We do sincerely apologize for the incident that occurred. We do take these situations very seriously as security is a top priority not only for the safety of our staff but our guests as well. We have looked into the situation further and would be glad to discuss it with you, if you would like to voice your concerns to our management team.

Check-in and check-out was quick and easy. Staff is friendly. The rooms are fantastic with a full-sized fridge, sink, microwave, pots/pans/dishes/etc. The bathroom was very large. There's a table with 2 chairs to eat at, and a lounger to well, lounge in. A/C was cold, room was clean, nice views of the bay, and they offered a good hot, breakfast buffet.

Ramona Boyd, General Manager at Executive Residency by Best Western Corpus Christi, responded to this review
Thank you for the great review! We are happy to see that you enjoyed your stay with us. We hope to welcome you back again, the next time you are visiting the area.

My family and I have been traveling cross country for the past couple of months and although the majority of nights were spent camping - we did do our fair share of hotel stays, so we have had a ton of recent experiences. I can easily say this is the best place we stayed. It was friendly and professionally staffed. It was CLEAN and Covid "safe". They have reopened the pool as well as the gym and are taking extra care to keep them safe. They are also providing ...are you ready for this...A FULL HOT BREAKFAST!!! Thank you!! So tired of paying for breakfast at other properties and getting a granola bar...or nothing nothing at all. The rooms are spacious and comfortable and there is a full-size refrigerator, microwave and stove top in the rooms! It was just a really great place to stay. We will be staying here every time we are nearby. Definitely worth the price and then some. Overall : Clean Spacious Comfy Friendly and Safe! Nicely Done Residency by BW.

Ramona Boyd, General Manager at Executive Residency by Best Western Corpus Christi, responded to this review
Thank you so much for the very kind review. This will be one that I share with our staff. We are glad to see that you were able to enjoy your time here at our hotel. We all look forward to your next stay with us!

Rooms were very nice. Common areas and Halls were clean and fresh. No place to walk dogs. Front desk clerks were unfriendly. I was charged a "misc cleaning charge" of $250 for staining a sheet and leaving several soda cans on the table.

Ramona Boyd, General Manager at Executive Residency by Best Western Corpus Christi, responded to this review
Thank you for providing the much appreciated feedback regarding your stay at our property. We do have two designated pet areas on the premises that feature waste bags and trashcans for our furry guests. We're a bit shocked to see that our staff was "unfriendly" towards you during your stay and will be looking into this situation further. If you would like to further discuss the charges, please do not hesitate to contact the hotel directly.

We stayed a couple days to do fishing in the area, the best western is nice and new and a couple piers are nearby, it was great n there is a lot of great restaurants in the area that we loved, we will be back

Ramona Boyd, General Manager at Executive Residency by Best Western Corpus Christi, responded to this review
Thank you for the great feedback. We are in a great location for fishing trips in the area; Only a few minutes away from from the local piers like you mentioned. We are glad that you were able to have pleasant stay with us. We hope you will return to our hotel again in the future!

This was the best place I have stayed at in a long time. The room was great space, especially for our Autistic daughter. The service was great as well. Thank You all! I would recommend this to everyone!

Ramona Boyd, General Manager at Executive Residency by Best Western Corpus Christi, responded to this review
We thank you for the time taken out of your day to leave a review regarding your experience at our property. It warms our hearts to see that we were able to provide a great stay for your and your family. We hope to see you again in the future and we truly appreciate the recommendation.

The hotel was very nice and clean, will definitely go back. Great kitchenette area and short distance from beach. Fishing near by as well. Wal mart and HEB grocery store on Flour Bluff was near by if you need to get anything.

Ramona Boyd, General Manager at Executive Residency by Best Western Corpus Christi, responded to this review
We are happy to see that you enjoyed your time at our property. We do in fact have a favorable location near the beaches and stores in the Flour Bluff area. We look forward to welcoming you back on your next visit. See you soon!

Loved the cleanliness and modern look of this hotel. Pool was clean. Plenty of parking. Conveniently located. Staff was very helpful and attentive. Breakfast was warm and delicious. Housekeeping staff was amazing!

Ramona Boyd, General Manager at Executive Residency by Best Western Corpus Christi, responded to this review
Thank you for the great review. We really strive to keep our hotel clean for our guests. I will be sure to get your review over to our Executive Housekeeper so that we can acknowledge our housekeeping staff for providing great service to you. We hope to see you again soon.

Staff was great and hospitable... room was fully equipped for all our needs... swimming pool was great... close to beach and restarts... wonderful breakfast... will absolutely stay here and refer others here

Ramona Boyd, General Manager at Executive Residency by Best Western Corpus Christi, responded to this review
We truly appreciate you taking the time to leave such a great review. We are glad the our location offers some convenience to our guests being close to stores and not to far from the beaches. We look forward to welcoming you back on your future stay!

If there is anything you need, don't be afraid to ask for help- everyone at the Hotel is super friendly and helpful. From your room, internet, breakfast, directions you name it you can do it all at this hotel comfortably. Amanda, the Sales Manager will go above and beyond & Teresa, the Exec Housekeeper can help you find a home! She did for us... Really!

Ramona Boyd, General Manager at Executive Residency by Best Western Corpus Christi, responded to this review
Wow! We are truly blown away by your review. I'm so glad that our staff was able to assist you with your needs. We really take customer service very seriously at our property and strive to make our guests feel at home during their stay. When you are able to visit the area again, please stop by to say hello. We would love to hear about your new home!

Our room was not serviced 3 of the 7 nights we stayed. The breakfast buffet was poorly run, and because the coffee service was poorly stocked and managed, my wife received blister burns to her fingers trying to carry the hot coffee. Cooks did not keep up with demand. Minor repair issue to our room was not addressed during our stay. We had to beg for one extra pillow - it took 3 days to get that! The facility is new, and nice, but the staff/management is surely not up to the task.

Ramona Boyd, General Manager at Executive Residency by Best Western Corpus Christi, responded to this review
We apologize that your expectations were not met during your time at our property. We truly understand your concerns regarding our breakfast. Our breakfast staff works very hard to keep up with the demand of our guests especially during peak season such as Spring Break. With the high demand for rooms and service, unfortunately a lot of our amenities are unavailable when requested. We do strive to make our guests feel at home during there stay. We do hope that you will consider staying again in the future so that we have another chance at providing superior customer care to you and your spouse.

Could not have been a better place to spend 11 nights!!! Very close to White Cap Beach on Padre Island which was one of my main purposes of staying here. Plus, the king room with a kitchenette was a bonus!! Full size refrigerator, 2 burner stove, microwave, and all the essentials to work with. The bed was comfortable and the bathroom had plenty of room with large, soft towels. The pool was delightful and with the 2 grills made for a nice cookout. The staff was "the best"!!! Always ready to assist and help in anyway. (Personnel thank you to Ramona!!) Breakfast was FANTASTIC!! None of that Covid BS bag crap!!! Very safe area to stay and quiet.

Ramona Boyd, General Manager at Executive Residency by Best Western Corpus Christi, responded to this review
Janell, our staff truly enjoyed having you here and we thank you for the kind words. I will definitely be sharing your review with the rest of the team. We're geared for extended stay guests so your 11 nights was perfect for our property. When you are ready to return, give us a call! We will be happy to welcome you back!

This hotel was great , from the staff to the room !! No issues , at all !! I will definitely be staying here again !!! Thank you to all who made this a great stay !! I truly appreciate it !! ☺️☺️☺️☺️☺️

Ramona Boyd, General Manager at Executive Residency by Best Western Corpus Christi, responded to this review
Wow, we are blown away by your review of our property and staff. It truly warms our hearts to know that you enjoyed your stay here. We appreciate your kinds words and I will be sure to share them with our staff. We look forward to your next stay with us!

This is a newer hotel that has promise. It is beautifully decorated and I like the room layout with a kitchenette and walk in shower. However there were a few things that missed the boat. When we first got into the room I noticed there were only 2 small pillows on the king bed. I immediately called the front desk and asked for more. We left for a couple of hours; came back no new pillows. I went down and asked in person for more pillows. The person at the desk went in the back and looked, said no more pillows. The next day we finally asked a housekeeper in the hall for more pillows and she gave us 3 more. In our room there were some finish things that a sloppy contractor left behind: they installed a new tile in the entryway and didn't smooth out or clean up the grout, then walked through the grout into the bathroom leaving marks on the floor. Even the floor of the shower had some grout or paint stains. We stayed 3 nights and I'm a BW Rewards member but the view we had was of the back of the front sign. The rooms aren't very sound proof and we were unfortunate enough to have a yelling/screaming/cussing/crying family with small kids next door for 2 nights. Sure, you never know who your neighbors will be but better soundproofing would have been much appreciated. The staff were all very pleasant and I really wanted to like this hotel but it just wasn't a 5 star experience.

Ramona Boyd, General Manager at Executive Residency by Best Western Corpus Christi, responded to this review
Thank you for providing feedback regarding your experience. We use every review as a opportunity to improve for the future. We truly appreciate you taking the time to leave a review and apologize for the inconveniences you experienced. We hope you will consider staying again in the future.

My wife and our Dachshund "Jimmy Dean" love this place. Amanda, our Host during our stay(s) is very professional, and an asset to the Best Western Corporation. The property is very friendly in many ways, parking , dining..etc. We will always give this Executive Residency our first choice when planning our get away to The Beach !!

Ramona Boyd, General Manager at Executive Residency by Best Western Corpus Christi, responded to this review
We truly appreciate your feedback regarding our property and Sales Manager. We are always happy to welcome you, your wife, and Jimmy Dean back to our hotel. We look forward to your next stay!

I appreciate the friendly helpfulness of Neepa as she welcomed my special needs daughter, doggie, and I to a super clean and comfy room. The Executive Residency was in outstanding shape, especially for it being the week after our Winter Storm of the Century. Perfect location. We'll be back!

Ramona Boyd, General Manager at Executive Residency by Best Western Corpus Christi, responded to this review
Thank you for the great review. I will be sure to inform Neepa of your kind remarks. Whenever you are ready we will be happy to welcome you, your daughter, and your doggie back to our property. We look forward to your next stay with us here at the Executive Residency!

I would like to express my thanks and appreciation for the service and care my family and I along with our pet received at Executive Residency by Best Western, 9305 South Padre Island Drive, Corpus Christi, TX from 15-20 February 2021. The reason for our stay was due to the weather and power outage. When I went to check in Amanda Tijerina (Sales Manager) was working the front desk and answering telephone calls. The line was very long but her calm nature and willingness to keep reassuring everyone that they would be taken care of was phenomenal. She definitely made an unpleasant situation bearable. Every staff member with whom we came in contact with asked if there was anything they could do to make our stay more comfortable. I wholeheartedly would recommend Executive Residency to all of my colleagues, friends and family. Thank you again for such outstanding service. I Look forward to my next stay in a not so stressful situation!

Ramona Boyd, General Manager at Executive Residency by Best Western Corpus Christi, responded to this review
On the behalf of our entire staff here at the Executive Residency Corpus Christi, we thank you for the great review. I truly appreciate your understanding of the situation and thank you for allowing us to accommodate you and your family during that unfortunate time. I will be sure to inform my staff of your kinds words. We hope to see you and your family again soon!

Executive Residency by Best Western was super clean, awesome accommodations. Staff super friendly, from the front desk to maid service. I can't say enough good things, highly recommend. The kitchen was a real plus.

Ramona Boyd, General Manager at Executive Residency by Best Western Corpus Christi, responded to this review
Thank you for the great review regarding our property. I am glad to see you were able to enjoy your stay. I'll be sure to inform our staff of your kind comments. We hope you will stay again in the future!

We stayed here out of necessity during the winter storm. They had no water but electric. The staff here went above and beyond given the circumstances and appeared to be calm and in good moods. They were quick developing an emergency plan. They explained to us their plan and we never wondered what was going on. Hotel was very clean and well kept.

Ramona Boyd, General Manager at Executive Residency by Best Western Corpus Christi, responded to this review
Thank you for the kind review regarding our property. I am glad we were able to make your stay somewhat comfortable considering the circumstances. We take guest satisfaction and cleanliness very seriously at our property and will continue to go above and beyond for our guests. We hope you will have the chance to stay with again in the future, under better weather conditions.

This place was unbelievably exceptional!! We found our new permanent hotel when visiting Corpus Christi thats for sure. From the minute we walked in the front desk clerk was very welcoming and friendly, the room was so home to us, it had a full sized fridge, a counter top stove , all the pots dishes and utensils you need.it was super clean. We were gonna stay for 3 nights but unfortunately we had to check out next day to drive back to San antonio because of the ice storm. It was our anniversary weekend ( we were married on valentines day yeay!!!) and we really didn't wanna leave but had no choice. The breakfast was perfect!! Waffles eggs sausage ect ect ect. We had a room on 3rd floor that had a great view of the bay!! We need to make up our Anniversary and will most definitely come back here!! Thank you executive Residency for a great experience!! See you soon

Ramona Boyd, General Manager at Executive Residency by Best Western Corpus Christi, responded to this review
Thank you for the great review! We are glad that you enjoyed your stay for the short time that you were here. Sorry that you had to shorten your trip due to the weather but we definitely look forward to your return. Again, from all of our Executive Residency staff, we wish you a very happy anniversary.

save yourself from a night of restlessness and avoid those "beach access" thin-walled shacks. We checked in here and had a great night of sleep. Amanda at the front desk was super friendly and very helpful. Beds were comfortable, room was spacious, showers had hot water, hotel was very clean, and oh by the way they had breakfast. Checkout was a breeze, and very easy. WiFi worked really well. AC worked really well.

Ramona Boyd, General Manager at Executive Residency by Best Western Corpus Christi, responded to this review
Thank you for the great review regarding your stay here at the Executive Residency Corpus Christi. We are happy to see that our staff provided great customer service. We will be sure to recognize our Sales Manager, Amanda for having her name mentioned in your review. We hope you are able to visit again in the future.

Even though I was only there for one night I still had a great stay. The only thing I'd say they need to improve on was their breakfast food options. It was very sparse and not much was out. Other than that, I had a great stay.

Ramona Boyd, General Manager at Executive Residency by Best Western Corpus Christi, responded to this review
Thank you for the great review. We are glad to see that your stay was great. Our apologies for the limited breakfast options, we will take your suggestion into consideration, we appreciate your feedback. We hope you will have the opportunity to visit us again in the future.

My stay here has always been excellent!! Always happy to be back! Staff is friendly and go above and beyond to provide great customer service!!! Everything is very clean, from the lobby to the rooms. The convenience of having a kitchenette is priceless.

Ramona Boyd, General Manager at Executive Residency by Best Western Corpus Christi, responded to this review
Thank you for the great review! We are happy to hear that your experiences here at the Executive Residency Corpus Christi has been excellent. We take pride in how we treat our guests and the appearance of our hotel. We look forward to your future stays with us.

This hotel exceeded our expectations. Everything felt clean and new (hotel opened in May 2020). The staff were all very friendly, rooms were clean and included a refrigerator, stovetop, and sink. We stayed two nights and really enjoyed it.

Ramona Boyd, General Manager at Executive Residency by Best Western Corpus Christi, responded to this review
Wow! Thank you for taking the time to leave us a positive review regarding your recent stay at our property. Here at the Executive Residency Corpus Christi we take pride in our cleanliness and customer service. We hope that you will stay again in the future.

This hotel is very well kept, Staff are all very friendly. From the moment we checked into this hotel we were very impressed with the Front Desk Agent. She was very friendly and accommodating. Check in was quick and we were provided all hotel details. We also received complimentary drinks for being rewards member. WOW! very impressive. The female bartender was delightful and helped to create a " Cute girly and Fruity drink" for a friend ( That was the instructions I was given to order.) The bartender accepted this challenge and Won! The following morning we were greeted with smiles from both the manager who was working over night and Breakfast attendant. Both staff members even made it a point to ask if I needed any further assistance. Very caring! I will definitely stay with this location for all future stays. Thank you Melissa, Darion, Ashley, Ramona, Jericho and Alex for your world class service! Your hotel Owners and Management should be proud to have such a great staff!

Ramona Boyd, General Manager at Executive Residency by Best Western Corpus Christi, responded to this review
Wow! Thank you so much for the positive review regarding your stay with us and our staff. I do assure you that we are very proud of all of them. We enjoyed having you as our guest. We look forward to your future stay.

Due to Covid-we wanted a room that was new and had an outdoor grilling option. This hotel still has the new smell! it is beautiful. The room was exceptional. The kitchenette is fully stocked and nice. The refrigerator is full size so bring the family and stock it. It's close to Walmart and a short drive anywhere. We bought steak, shrimp and wine and had a wonderful dinner out by the pool. Only suggestion is ask for a room facing away from the parking lot light.

Ramona Boyd, General Manager at Executive Residency by Best Western Corpus Christi, responded to this review
Sherry, we are glad to hear the you had a great experience here at our hotel. Thank you for providing feedback. We hope that you will return soon!

Hotel is still new so very well maintained. Rooms were great and spacious. I'm loving the new concept most hotels are going to with glass shower doors rather than the tubs with fabric curtains. The receptionist upon check-in was EXTREMLY helpful. We needed extra blankets and pillows which she had to get from another floor. She was not bothered by the request and was actually very polite about it. It's rare to have such excellent customer service when it's just one person at the desk trying to multi task. The location was perfect for us since we wanted to be near Red Dot Pier. Our room had a refrigerator, sink, dishes, utensils, etc. We didn't use any of it but it's nice to have if needed. Rooms stayed cold throughout the night although we prefer units that run constantly for the white noise and to keep air moving. Looking forward to staying here again. Thank you again to the afternoon front desk worker on 9-26-20 for your excellent customer service.

I had a fantastic experience. Upon checkin, the staff left me a welcome basket in my room. They were extremely accommodating and every single staff member I encountered went out of their way to make sure I had a great stay. Easy access to the SPID so you get around easily. Just down the road is the Walmart or HEB for groceries. NAS CC is about a 4-5 minute drive from door to gate. Cant ask for an easier drive. North Padre Island is right over the bridge so this is a great location for beach access. The place even has a bar area where you can relax or meet the other guests. The gym was super new, clean, and never crowded. All-in-all, I HIGHLY recommend this place. You wont regret it.

We stayed here for almost a week, and our stay couldn't have been better. The staff were so friendly and the hotel is sparkling clean. The front desk staff was so welcoming. And the maid staff was on point! We observed staff cleaning the lobby and other areas of the hotel constantly. This is a perfect hotel to stay at in the area and we will definitely return. They also had an electic car charger so that was perfect for us!

Ramona Boyd, General Manager at Executive Residency by Best Western Corpus Christi, responded to this review
Thank you for the positive feedback regarding stay and our staff. We enjoyed having you as our guest. We hope that you will return in the future.

All too often now, hotels are charging more, and providing less. Not so here! I needed to check in extra early--absolutely not a problem. My room--squeaky clean. Every single staff person I came in contact with was friendly an accommodating. I don't normally do hotel breakfasts, but I stopped by their breakfast room on my departure morining; cold orange juice, a surprisingly good cup of coffee...and BREAKFAST TACOS! What a pleasant treat! I cannot recommend this hotel highly enough, You can spend more, but I doubt you'll have a better experience when visiting Corpus Christi.

Ramona Boyd, General Manager at Executive Residency by Best Western Corpus Christi, responded to this review
Thank you for the positive feedback! We appreciate you taking the time to give such a glowing review about our hotel. We hope you will stay with us again in the future.

Will definitely say me & my husband really enjoyed our stay here. The check in was super quick, & if you're a fan of nice & cold places during the Texas summer I highly recommend this one because the AC in our room worked amazingly. Our room had a kitchenette & if you're thinking of doing an extended stay, I'd absolutely recommend this place. It had a full fridge, stove top, microwave & a place to wash dishes. The bed was very comfortable but if you want more than 2 pillows on the bed, I'd suggest bringing your own. The bathroom was very clean & nice, plus it had a gigantic shower! But I will say if highway noises bother you, take that into consideration because you can hear the cars driving by at night. It didn't bother us but I know it can keep some people up especially if you have a room closer to the highway than we did. Overall though I will absolutely be returning to this hotel for even longer stays!

Ramona Boyd, General Manager at Executive Residency by Best Western Corpus Christi, responded to this review
Thank you for the positive feedback. We are very glad to hear that you enjoyed your stay here with us. We did limit pillows on the beds due to new corporate policies but we are always willing to provide more upon request. We do look forward to your return!

I was looking for a pet friendly hotel and this property advertised itself as so. When I called to let them know that my cat was going to stay in that property, they told me that cats are not allowed in the hotel. I told them how it is possible to advertise themselves as a property that is pet friendly and does not allow cats. What's the matter? Aren't cats supposed to be pets? They told me that cats are pets. But, they are not dogs. So, I told them, 'so, according to you a cat is not a pet, however you are advertising yourself as pet friendly, right?' Why don't they make it clear? Imagine I showed up in that hotel with my cat and I am not allowed to have her. So, I canceled my booking, and I am not going to stay in a hotel that falsely advertise their amenities.

Ramona Boyd, General Manager at Executive Residency by Best Western Corpus Christi, responded to this review
We apologize for the confusion. Each Best Western Brand hotel is individually owned and operated, so some only allow certain pets on property. We are in fact pet friendly but that only extends to dogs, which is stated directly on our website under hotel policies. Any other pets would need approval prior to arrival.

The staff were extremely kind and fast at their jobs. The rooms made you feel like you were at home relaxing. Best stat ever. The lounge and the lobby were clean and the complimentary breakfast lasted until 9 am which is far better than most places.

This hotel just open in May 2020. Everything was so luxurious from the lobby to the fitness area, to the pool. I literally thought I was staying at an all inclusive hotel. The staff was so nice and attentive. And the room was so beautiful with a full kitchen, including fridge, microwave and all the pots and pans you can tell who ever designed this hotel though about everything you would need for a great vacation experience and more. It comes with a Spa like bathroom and very comfortable beds. I definitely recommend anyone to stay here and won't be disappointed

Very clean Excellent position, not far from the beaches and not far from city center Price fair compared to others Breakfast in a bag, due to Covid 19 New, rooms are nice and the kitchenette is a plus

We stayed here for the first time and will definitely be back! The staff was very friendly, really nice pool and outdoor area. Our room had a kitchenette with a full size refrigerator and very nice big shower. Great stay while visiting the beach !

Stay away from this property! The rate the they quote per night is VARIABLE!! And that is not communicated to the customer on the reservation process. What I thought I was paying $98.1 + taxes for 3 days it ended costing me $179.10 and $188.10 the other 2 days. Not to mention the noise, the rude people and the beds that are not made. A forgettable experience!!