Best Western Premier Hotel Natalija Residence, Belgrade

It was a first time for both of Us in Belgrade and we couldnt stayed in better place! Location fantastic, room exceptional, perfect and amazing, everything that we asked was provided to Us and room was amazingly decorated in the way we wanted. As for breakfast we were more then happy with service, food and coffee, the lady who took care of Us she went a mile for Us with her service, smile and everything we wanted, so special thanks goes to her ( unfortunately we didnt catch her name so...) Special thanks goes to Mrs. Danica Stojanovic ( hope I read her name properly) she made everything for Us in the room and made my girlfriend happy, so that meant a lot, and for the last evening she also provided much needed help in one of a kind situation and we were again really happy for this! To all the other stuff we say thank you at your amazing service during our stay in your Hotel! We will deffo come back to Belgrade cause it was special for Us...And we left a piece of our hearts in the small bookshop by the window! All the best from Annie and Alex!

You are not only Best Western You are The Best Perfekt stuff Perfekt hospitality Perfekt location We are second time over there but my feeling is as we are hole life there.. Friendly hotel I strongly recommend

I stayed in this hotel 2 nights (unforrunatelly). There are 4 rooms under the roof and they gave me one of them. This room is such small that you can't move. There is a pillar in the middle between the bed and the wordrobe. It means you can't walk easily but jump to across the bed and you can't open the wordrobe. The toilet is really small. No space for moving and no space to put your stuff. I arrive late the first night and the morning late I asked for a change. They told me they were fully booked, but it was't true because my collegues is coming for one night. I wabted book Best Western because I stayed well in the past. Maybe it was last time. Really disappointed.

Reception N, Front Office Manager at Best Western Premier Natalija Residence, responded to this review
Dear Mr. Allesandro, We do appreciate feedback from our guests and we would be happy if we could upgrade your room, but all other rooms were booked or reserved as you were informed twice, in the morning and in the evening. The room that you stayed in, is the room that was booked for you, from your company (or agency) - single comfort, as we shown you on voucher, which we got from them. Your colleagues got other room type because other room type was booked for them. Our single rooms are decent in size, however double is more spacious of course. In future, please ensure with your company or agency which room type is reserved for you. We hope so, if we get opportunity next time, to leave a better impression to you. Thank you once again for your feedback. Best regards, Natalija Residence Team

Nice location, quiet, not too far from the city center. Friendly staff, genuine people, responsive and easy to communicate with. Spacy rooms, equipped with more than standard facilities, superb breakfast.

Reception N, Front Office Manager at Best Western Premier Natalija Residence, responded to this review
Dear Mr Roger, Thank you for this nice words about hotel. We are pleased that you have a nice stay at our hotel and hope to see you again. Best regards,

Pleasantly surprised! Wonderful hotel, very friendly staff. Clean ,comfortable rooms. Amazing huge tub with jets, nice balcony. Great breakfast included with cooked to order food as well as cold food. Will defiantly stay again

Reception N, Front Office Manager at Best Western Premier Natalija Residence, responded to this review
Dear AnnaMarie, Thank you for so nice words. It was our pleasure to host you. We are looking forward to see you again in our hotel. Best regards, Best Western Premier Natalija Residence

My company sent me to this hotel for five days and i'll never forget this first experience in Belgrade. Best hotel stay in my life so far. The staff and manager are very welcoming and available, answer to your every need. Very nice rooms. If I ever should come back to Belgrade, I won't even look for another hotel, this is THE ONE ! Thumbs up for the cooking and the wine. You really feel at home.

Reception N, Front Office Manager at Best Western Premier Natalija Residence, responded to this review
Dear Amo, Thank you for so nice words. It was our pleasure to host you and looking forward to see you again. Best regards, Best Western Premier Natalija Residence

Very nice and modern boutique hotel in the nature. 5-6 km from down town. Very friendly staff. A decent four star hotel. Recommended for business stay out side the center. Near to green park and few nice restaurants .

Reception N, Front Office Manager at Best Western Premier Natalija Residence, responded to this review
Dear Andreas, Thank you for so nice words. It would be our pleasure to host you again. Best regards, Best Western Premier Natalija Residence

I travel for a living and the Natalija Residence is by far the most welcoming, high quality and good value hotel I have ever been to . Thank you Boris, Danica and Dušan, I will fondly remember your kindness

Reception N, Front Office Manager at Best Western Premier Natalija Residence, responded to this review
Dear Alex, Thank you for such a nice words. It was our pleasure to make your stay as pleasant as possible. We are looking forward to see you again. Best regards, Best Western Premier Natalija Residence

This hotel amazed me at first step in. From breakfast to diner, to rooms, all is perfect. They have best Serbians wines liqueurs cave. Food is absolutely super nice, organic, they do cakes, breads by themselves, they don't have fix menu, just offering you fresh daily food. Discreet for business, very chic place to be. And service is absolutely top 5 stars, thanks again to Boris and all team for host.

Dusan F, General Manager at Best Western Premier Natalija Residence, responded to this review
Thanks a lot for your honest reviews. :)