Ma réservation et mes points
Best Western Rewards
Une expérience d'hôtel mémorable
Une expérience d'hôtel mémorable
This hotel very accommodating for what we needed. We were surprised it also had pool and hot tub for the economical price. We slept well and breakfast was fresh. If you're passing through I would stay again.
Dirty, poor and borderline rude service, bugs and spiders in room Hallway smelled of dead rat. Stairs have never been cleaned. Litter in hallways and stairs Rear exit door was broken and cracked open allowing anyone to enter Hot tub was broken (told by a patron that it's been broken for months). Loud unattended minors swimming in pool after 8 pm
Pool was closed for the whole week of my stay, not much food variety for breakfast. Old and noisy AC, windows...........................................................................................
We came for the breakfast and the pool and were not disappointed in either one. If you are needing a simple but comfy space then best western is it. Location was also great as well with Kroger next door and a yummy Mexican restaurant. Enjoy!
The boy at the front desk at check-in was horrible with customer service and very combative when trying to edit my reservation. Very disrespectful. The rooms are designed strange. The shower door opens to the toilet, the corner bathroom door opens inward allowing a tiny space to stand when closing the door. Lots of clunky furniture in such a small space.
Get rid of your manager dorky! Oh I mean Mindy. She's so vile and mean to your customers! She watches for people coming to get breakfast that have no shoes on so she can assert her authority! Refusing you breakfast until you go get your shoes on. Well I asked where the signage is that says I need shoes on to get my breakfast she couldn't find one. Instead she told me it's like any other restaurant you wear shoes! Okay fine!! Then our breakfast consist of very running waffle batter, trying to save money by making it so thin that it wasn't worth crap . The milk was warm for the cereal. But yet it's okay to give me bacillus from spoiled milk. The orange juice was basically pure water you could see through it. I sat and pondered why I can touch everything with my hands etc. But yet my feet are on the floor and she's terrified, so terrified I was ordered to get my shoes on. After breakfast I decided to take a swim. No towels in the swim area. There's a telephone on the wall. With a huge sign with emergency numbers. So I used the phone dialed 0 to ask for towels. It rang the front office but they couldn't hear me. I called 3x. Then I decided to call from my cellphone. My question is.. Mrs Dorky,Mindy is so worried about my shoes that she ignores real issues like being able to call 911 from the pool area in case someone needs help. Not everyone Carry's a cellphone. So dorky go fix bigger issues. Like your phone in the pool area!
Good and efficient stuff. Good hot breakfast every relaxed atmosphere location is filled with convenience. Good for a weekend getaway or family. Stay vacation nearby drive-through‘s and supermarket and service station
friendly staff, hallways clean,outside parking area clean, good lighting in parking area, overall room clean, bathroom clean liens clean and fresh, bed sheets clean and very comfortable bed quit area.
Past Indy and before Cincinnati is Batesville. It's a quiet hamlet away from the hustle and bustle of the city. Enough dining options in town to satisfy our needs. Continuing on our options were to take freeway to Cincinnati/Lexington or rural roads. We chose the rural route as we were in no hurry.
It was very clean and staff was very friendly. Didn't stay in room must do didn't use breakfast bar . Internet worked great. Bed was comfy. Loved the location. Right by highway and grocery store . And a few restaurants.
I would hesitate to stay in this hotel again. The staff was friendly, which we appreciated. But there were too many little things that bothered us. The biggest issue was that our room had ants. We would have requested another room, but we didn't want to disturb my son's family next door when they had already settled in for the night. The front desk attendant did give us a discount. Other things were broken or in poor shape, such as the whirlpool, the luggage cart. The sliding shower doors slid so fast and hard that they smashed my finger.
Stayed in a “suite” with my family this past week. The room was musty and smelled terrible. We found empty bottles and old socks when organizing our luggage. We constantly had to go ask for items (toilet paper, towels, trash bags). The staff was okay. Really wish there was a decent hotel in Batesville.
The hotel is very decent and the sheets are very clean and comfortable. We slept comfortably through the night. Breakfast was from 6-10am. Staff are very friendly and kind. Originally, the online booking shows there is no available room. I called the hotel's number directly just to inquire. Luckily, we manage to secure a room although the price was higher than what was advertised here on this app. Probably, also due to a popular local festival (Freudenfest) which is understable. There were hundreds of tourists visiting the city for this feast. We are just lucky to be even accommodated. The main reason we needed a room on Batesville was to revisit some old friends. This was perfect stopover for my family to our next destination!
Pleasant and friendly staff. Very close to everything. Clean rooms. Comfortable beds. Very helpful staff. Great value. Only issue, every ice machine was out of order on every floor in 90 degree weather.
This hotel is very clean, the room was clean, has a wonderful staff and a great hot breakfast. I like how the towels were arranged in the bathroom, very neat. The room comes with a refrigerator, microwave and desk area. Lots of plugs for phones, laptops, etc.
Very clean, updated and the beds were very comfy. The hotel was nice overall. Pool was nice and breakfast was good. Gas stations, Mexican restaurant and grocery store within walking distance. Staff was friendly as well!
The room was nice and met our needs. The breakfast had both hot and cold items. Overall our needs were met to our satisfaction ! Would not hesitate to recommend this establishment and personally would stay there again !
What a great experience our family had here. From the very fast and easy check-in to the cleanliness of the room, the relaxing time at the heated pool, both in the evening and the next morning, to the superb breakfast. A really great stay for us.
Very clean, quiet hotel. Traveled with a small dog and received a first floor room close to exit doors. Much appreciated. Bed was comfy. Nicely remodeled hotel. Great breakfast selection. Friendly staff.
The rooms have been updated. The fridge and hairdryer in our room did not work. The beds were very comfortable. The pool is heated, but not super warm. My kids did not mind. Breakfast was good and had longer hours than most.
The check in lady was not nice. If though I gave them my CC for file I was told that was fine but she demand payment go on card. Had to ask for my room key (card) and shower head feel off and smacked ya in the face while showering
We were traveling with another couple on motorcycles. Rita at the front desk was so friendly & helpful. She permitted us to park the bikes under the front awning as it was raining. The heat in our room wasn't working so she quickly set us up in a different room. She recommended places to eat. She was very kind. An asset to your hotel. The room was very clean and comfortable. Very grateful for the pool. Would highly recommend this hotel. Very reasonably priced. JA
Clean, updated facility, Very clean in appearance, well maintained! Friendly staff, relational, courteous, and approachable. The hot breakfast was good. Indoor pool offers an opportunity to relax. Room was very clean, comfortable bed!
Pleasantly surprised! We randomly stopped by during a road trip. The place was clean! The staff was friendly and helpful! Also close to everything, restaurants, stores, gas stations… Definitely recommend it, you won't regret it. Only “bad” comment is the room is small because of the furniture (tv unit). Otherwise, clean and comfortable.
We were treated respectfully and quickly. Room was excellent. My wife is very picky and she was impressed with cleanliness. Workers even seemed happy. great atmosphere. I believe Best Western does a good job evaluating their properties.
The front desk staff was very friendly and welcoming. Our room was clean and very nice. The breakfast had a nice variety but the milk was hot and the coffee was cold. The hot tub was broken but the pool was nice. Overall a good experience and would stay here again definitely.
Easy stop off of I74. Hotel staff very friendly. The room was comfortable and clean. Breakfast was very limited, this is understandable due to Covid. The hotel is located between Cincinnati and Indianapolis. I would stay here again.
My husband stay at Best Western often. However, this hotel needs a makeover. Rooms were ok except for giant bug crawling on wall. At night we couldn't sleep as someone was smoking. The lady at front desk was very very rude. I wanted to pay cash, but she had already put the charge on my card and as of almost a week hasn't reversed.
Hotel is newly renovated! Decor is beautiful! Offered reasonable COVID breakfast for “To Go” options. Pool and hot tub were worth the stay. Made it just under the cut off for being a pet friendly hotel (will no longer accept pets as of 1/25/21). Stayed in double queen room with 2 adults, 1 child and a dog. Furniture takes up a lot of the room so was quite cramped. Would not advise large families to stay unless getting more than one room. Our room had no space for a cot. Was very quiet, clean and staff was very friendly and helpful. Near lots of local restaurants, stores and fuel spots. Cute town!
The hotel was fine and the staff was very helpful.Its under going renovations so I am sure it will only get better.The room was clean and fairly comfortable.Breakfast was the standard free kind however it was pretty crowded with a boys hi school basketball team piling their stuff all over the place.
the hotel is old. The hotel is musty. The hotel needs a complete shut down renovation to upgrade everything about it. The beds are uncomfortable. The chairs and sofas are hard and uncomfortable. The hotel is boring, dull, the colors of paint etc or lighting is dull. No bar, no restaurant, . The so called lobby is boring, There is no reason to stay here unless absolutely necessary. The area it is in is boring. Nothing exciting in walking distance. The only nice restaurant is IZZYS
We where traveling back from Wisconsin. While in Indiana we hit terrible rain and my windshield wipers stop working! It was cold and rainy Not really knowing exactly what part of Indiana we were in made it harder to choose where to stay. I am glad we found SureStay. Lisa was so pleasant and helpful. The room was nice and clean and he beds were comfortable. Thank you again for a pleasant stay!
This was a very nice hotel. It was undergoing some reconstruction when w were there. Hotel had a great staff! Front desk ladies were fantastic as was the woman that took care of the breakfast are/food. Very nice heated pool and good hot breakfast! Lots of choices for food nearby.
I had a fantastic time at the Best Western. The breakfast could have been better, but it's fair considering it was included for the price of the hotel. The hotel is a great choice for what you pay. I recommend it.
I liked this hotel. They were doing outside construction but it didn't bother us at all. Rooms were clean, smelled clean, looked clean and the staff was very friendly and accommodating. The dog was comfortable and peaceful. Great sleep,. Bedding very clean. They are updating the hotel, which to me didn't feel outdated at all, so they are obviously concerned about how the customer feels there.
Came for 2 nights last weekend. The staff was very friendly and helpful. Accomodations were clean- would def return. Joined the club so we already got our 1 free night!! The ride to Ole Miss was a straight run and wasn't more than 30 minutes.
This property is under construction so you may have issues. We stayed here because we were in for a wedding and this was the place the couple had chosen. If we were going to be staying longer than two nights I would have checked other places to stay.
The bed was comfy. The room was nice and dark and the hotel itself was quiet. We had a wedding in town and this place was great for us. We had the breakfast in the morning, which was fine. It's hard to complain about free. Staff was friendly and helpful.
Rita was fantastic!!! Traveling from South Carolina to Michigan, we stayed at this lovely hotel on our way north. Clean and comfortable, with very nice breakfast buffet, we decided to stay at the SureStay hotel again on our way back south. This time the hotel was full, and the parking lot was full too! When we asked where else we could park, Rita moved her own car so we could park closer to the entrance! That's above and beyond great customer service! Rita also gave us a great restaurant recommendation when we checked in. Great service, great hotel!
Met all my expectations, super clean, and comfortable room. Very good and friendly staff. Really good breakfast, oatmeal was warm, eggs and sausage delicious. The pool was cleaned and my son loved it. I'll recommend it.
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