SureStay Plus Hotel by Best Western Batesville, Batesville

The hotel was fine and the staff was very helpful.Its under going renovations so I am sure it will only get better.The room was clean and fairly comfortable.Breakfast was the standard free kind however it was pretty crowded with a boys hi school basketball team piling their stuff all over the place.

wegiekat, Front Office Manager at SureStay Plus Hotel By Best Western Batesville, responded to this review
Thank you for staying with us in Batesville. We are excited about our renovation and expect it to be complete by May 31st.

the hotel is old. The hotel is musty. The hotel needs a complete shut down renovation to upgrade everything about it. The beds are uncomfortable. The chairs and sofas are hard and uncomfortable. The hotel is boring, dull, the colors of paint etc or lighting is dull. No bar, no restaurant, . The so called lobby is boring, There is no reason to stay here unless absolutely necessary. The area it is in is boring. Nothing exciting in walking distance. The only nice restaurant is IZZYS

wegiekat, Front Office Manager at SureStay Plus Hotel By Best Western Batesville, responded to this review
We are currently undergoing a complete renovation. The exterior will be completed by the end of December. The inside renovation has begun. We are completing 20 rooms at a time and expect the entire hotel to be complete by May 31st.

We where traveling back from Wisconsin. While in Indiana we hit terrible rain and my windshield wipers stop working! It was cold and rainy Not really knowing exactly what part of Indiana we were in made it harder to choose where to stay. I am glad we found SureStay. Lisa was so pleasant and helpful. The room was nice and clean and he beds were comfortable. Thank you again for a pleasant stay!

wegiekat, Front Office Manager at SureStay Plus Hotel By Best Western Batesville, responded to this review
Thank you for staying with us in Batesville. I will pass along your kind words to Lisa.

This was a very nice hotel. It was undergoing some reconstruction when w were there. Hotel had a great staff! Front desk ladies were fantastic as was the woman that took care of the breakfast are/food. Very nice heated pool and good hot breakfast! Lots of choices for food nearby.

wegiekat, Front Office Manager at SureStay Plus Hotel By Best Western Batesville, responded to this review
Thank you for staying with us in Batesville. Our outside renovation is almost complete and we have begun our inside renovation, which is expected to be complete by May 31st. We hope you can come back and see us. Thank you for your kind words!

I had a fantastic time at the Best Western. The breakfast could have been better, but it's fair considering it was included for the price of the hotel. The hotel is a great choice for what you pay. I recommend it.

wegiekat, Front Office Manager at SureStay Plus Hotel By Best Western Batesville, responded to this review
Thank you for staying with us in Batesville.!

I liked this hotel. They were doing outside construction but it didn't bother us at all. Rooms were clean, smelled clean, looked clean and the staff was very friendly and accommodating. The dog was comfortable and peaceful. Great sleep,. Bedding very clean. They are updating the hotel, which to me didn't feel outdated at all, so they are obviously concerned about how the customer feels there.

Came for 2 nights last weekend. The staff was very friendly and helpful. Accomodations were clean- would def return. Joined the club so we already got our 1 free night!! The ride to Ole Miss was a straight run and wasn't more than 30 minutes.

This property is under construction so you may have issues. We stayed here because we were in for a wedding and this was the place the couple had chosen. If we were going to be staying longer than two nights I would have checked other places to stay.

wegiekat, Manager at SureStay Plus Hotel By Best Western Batesville, responded to this review
We anticipate the outside renovation to be completed by the end of October.

The bed was comfy. The room was nice and dark and the hotel itself was quiet. We had a wedding in town and this place was great for us. We had the breakfast in the morning, which was fine. It's hard to complain about free. Staff was friendly and helpful.

Rita was fantastic!!! Traveling from South Carolina to Michigan, we stayed at this lovely hotel on our way north. Clean and comfortable, with very nice breakfast buffet, we decided to stay at the SureStay hotel again on our way back south. This time the hotel was full, and the parking lot was full too! When we asked where else we could park, Rita moved her own car so we could park closer to the entrance! That's above and beyond great customer service! Rita also gave us a great restaurant recommendation when we checked in. Great service, great hotel!