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Prestige Harbourfront Resort, BW Premier Collection Hotel, Salmon Arm

251 Harbourfront Drive NW, V1E 2W7, Salmon Arm, Canada - Ver en un mapa
Prestige Harbourfront Resort, BW Premier Collection - Vista exterior El Prestige Harbourfront Resort, BW Premier Collection se encuentra en el centro de Salmon Arm. Venga y disfrute de las mejores atracciónes turísticas cerca de nuestro hotel. Precios bajos garantizados y ofertas exclusivas.

Situado a orillas de un estuario natural con vistas sin obstáculos al Lago Shuswap y a las montañas Bastion, el Prestige Harbourfront Resort, BW Premier Collection de Salmon Arm ofrece a los viajeros una confortable experiencia de primera clase. A poca distancia a pie del Salmon Arm Wharf y a solo unas manzanas de las tiendas y restaurantes del centro de la ciudad, este centro vacacional cuenta con 120 habitaciones entre las que se incluyen muchas de ellas con vistas al lago y balcones privados. El hotel cuenta con los restaurantes Sandbar, Don Cherry’s Sports Grill y French Bistro Café Tasse, así como una piscina cubierta y otra al aire libre, bañera de hidromasaje al aire libre, balneario y salón y centro deportivo. Amplias salas para banquetes y reuniones con servicio de catering para satisfacer todas sus necesidades. Los huéspedes también podrán pedir prestadas nuestras bicicletas gratuitas, equipamiento deportivo, juegos de mesa y juguetes de playa para su mayor disfrute.

BW Premier Collection

Prestige Harbourfront Resort, Hotel

LABEL_ITINERAIRE

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Los puntos fuertes del hotel

  • Restaurante
    Restaurante
  • Spa
    Spa
  • Piscina cubierta
    Piscina cubierta
  • Aire acondicionado
    Aire acondicionado
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Estacionamiento al aire libre
    Estacionamiento al aire libre
  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Seguro
    Seguro
  • Servicio de masajes
    Servicio de masajes
  • Personal multilingüe
    Personal multilingüe
  • Servicio de lavandería en el hotel
    Servicio de lavandería en el hotel
  • Cuarto de jugar
    Cuarto de jugar
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2019
Basado en la opinión de 579 huéspedes
NOTA EMITIDA
Excelente
268
Muy bueno
199
Normal
62
Malo
27
Pésimo
23
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
39
De negocios De negocios
92
En familia En familia
172
En pareja En pareja
210
En solitario En solitario
14
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Great place to stay "

4
IrmaNova, Ottawa, Canada 06/02/2020

A visibly well-maintained property, this is the place to stay in Salmon Arm. From welcoming decor to well equipped guest rooms, all kinds of travellers will enjoy the comfortable beds, extensive exercise facility and indoor-outdoor pool and hot tub. The mountain views are especially lovely. The staff are friendly and are always ready with great restaurant recommendations in Salmon Arm.

Jeff L, Manager at Prestige Harbourfront Resort, responded to this review
Irmanova, we are so happy to read such a great review about Prestige Harbourfront Resort Salmon Arm, BW Premier Collection! We work diligently to ensure the cleanliness of the property and the friendliness of our staff is paramount. It is great to know that you witnessed these items being actualized. Hopefully your positive experience will ensure that you return the the Prestige Resort the next time you are in the Shuswap. Warm regards, Jesse Ziercke General Manager

"Spur of the moment getaway"

5
Mabel0Mabel, Drayton Valley, Canada 10/01/2020

Mid 50's couple here. We happened to be travelling through Salmon Arm last summer, and realized the city was hosting their annual Blues & Roots festival. Quick decision to attend the festival so went to check for accomodations availabilities. Prestige Harbourfront not only had a room but gave us an upgrade for super affordable price to the most beautiful room we've ever had opportunity to stay in. Front end staff and room cleaners were excellent, restaurant was handy and had good food with a great outdoor patio. Made for a terrific couple of days at the festival. Would highly recommend.

Jeff L, Manager at Prestige Harbourfront Resort, responded to this review
Mabel0mabel, your wonderful feedback and rating mean a lot to us. We will continue to work hard and strive to give this same level of service and comfort. All the best, Jesse Ziercke General Manager

"Beautiful hotel but I don't recommend staying here with a group (hockey team)."

3
User 07/01/2020

This is a beautiful hotel with clean rooms in a great location; though, I was disappointed with the hospitality. We booked this hotel for our hockey team (10 players (age 8)) during a tournament in Salmon Arm. We chose this hotel specifically because it had a pool where the kids could hang out after their games. Upon arriving, we were told the pool was closed for "maintenance". (After talking to other hockey parents we discovered the same pool was closed for "maintenance" during last years tournament as well... In "Lieu" of the pool being closed, the hotel set up a games room, which we thought was awesome until we walked into the games room and saw a couple board games. The hotel also has an Arcade room which our boys spent most of their time in until all the parents and the hotel ran out of loonies... The hotel didn't even make an effort to get more loonies from other business within the hotel, they just said 'we're out'. We asked if we could use/rent one of the hotels conference rooms to have a team 'Pizza' party. The hotel answered our request with a straight 'No'. Didn't even give us reasoning or pricing. If this hotel doesn't want to accommodate sports teams, it would be nice if they were out front about it. We would've gladly booked another hotel where our kids could hang out together and bond as a team.

Jeff L, Manager at Prestige Harbourfront Resort, responded to this review
Hello, Thank you very much for taking time to write a review about your recent experience. I am very pleased to hear that your guest room comfort and cleanliness was of the highest level. Our pool was closed during your stay, which was an issue that we tried adamantly to fix in the quickest time possible. We experienced a mechanical failure over the holiday season which prevented us from operating our facility at a satisfactory level . Health and safety of our guests is our top priority, so we determined it was best to close our pool until the issue was completely resolved. This was not ideal given the high volume of hockey families that love using the pool at our resort. After all attempts were made to fix the issue, even having a specialist on site the day of your arrival, we were unable to open the pool in good conscious, out of the concern for our guests well being. The lack of warmth and kindness is clearly something that is unacceptable and not our desired level of service. I am following up personally with all staff from that weekend to ensure that, even on tough operational days, we are providing the level of service that we continually strive for. Please know that we take your review very seriously and will use this feedback to work hard and improve. Hopefully this experience hasn't too greatly tarnished your impression of the resort and we will be able to host you again int he future. I am more than happy to discuss this in depth offline should you wish. Please feel free to reach out at any time. I can be reached via phone (250.833.5800) or email ([email protected]) Regards, Jesse Ziercke General Manager

"~~~ Lovely Hotel ~~~~~"

4
TONY L, Vancouver, Canada 24/12/2019

I was very surprise I can find a nice hotel room at small town ,wonderful relax mordant ambiance , ( I travel a lot in the world ,I been stay in a lot of No stars to 7 stars motels ,hotels .,I am vert fussy ! ) ,rooms very clean and small fresh ,lot of towels , beds very comfortable ,restaurant not open that early ,but only 10 to 15 mins walk to the centre ,you got every things you need . front desk staff very helpful ,the pool is clean ,great place to rewind and relax after a long day crossed country skiing . oh ,must fun part is when a trains went by ,the bed do shaking a little .

"Views of beautiful serenity in clean rooms with good beds."

4
Adventure31538410799, Penticton, Canada 06/11/2019

There are few places that make for a more beautiful place to take in the sunrise or set than on the deck of your room at the Prestige. The theme rooms are fun and maybe a bit cramped as they have a Jacuzzi tubs in them which is a great way to spend part of the evening. The rest of the rooms are equipped with both shower and bathtub, which for us is a must have.

"Rooms were not taken care of properly!"

1
User 25/10/2019

Our first room had no heating and the power in our room kept going out, we were happy when we got to a second room that was supposed to be our replacement room but when we unrolled the sofa bed there was vomit everywhere that wasn't clean and the whole room was contaminated so they moved us back to our old room and at this point we have been running around for two hours. We had no heat and no power, they did not maintain their rooms properly. I'm my opinion I think this is the worst hotel I have ever been in. I stay in multiple different hotels every year and this has to be the worst even though it is rated higher than other don't trust the ratings.

Jeff L, Manager at Prestige Harbourfront Resort, responded to this review
Hello, Thank you very much for taking time to write about your recent experience. While we strive to provide an exceptional experience for our guests, we do have operational situations arise that are less than ideal. Between myself reaching out personally and having our evening service staff try their best to accommodate the malfunction in your room, we simply did not hit the mark with service recovery during your stay. We have discussed this stay personally, and I truly feel that after you have posted this review, we have taken adequate corrective action to ensure you will return and that future guests will not have the same mechanical errors in their guest rooms. I greatly apologize for the position this put you and your family in, and hope our prompt response and remediation of the situation was enough to earn your repeat business. If you have additional comments and feedback, please do not hesitate to reach out to me again. [email protected] or 250.833.5800. Looking forward to hosting you again! All the best, Jesse Ziercke General Manager

"Clean, Friendly and Hospitable "

5
Lloyd1234567, Vancouver, Canada 14/10/2019

We attended a family wedding and stayed the Thanksgiving weekend at the Prestige Harbourfront, where the Reception dinner was held. I looked up their website to see what facilities were available. Then I saw comments from recent visitors, who weren't happy. So we were expecting a bad experience, too. However, the faculty was very clean, the staff were very friendly and couldn't have been more accommodating. All the issues mentioned in previous postings have been dealt with, under a new General Manager. BTW: The Reception Banquet was excellent.

"Setting is lovely - room iffy - arrival service poor"

3
Speederchick, British Columbia 29/09/2019

I chose this hotel because of it's setting in the city immediately next to the city wharf, park and wetlands elevated walk. The setting was everything I'd hoped for on night one of my trip in the Shuswap and Okanagan. Prestige Inns are a brand I like a lot. I choose them if they are in the city/town on my route. This one isn't quite up to the standards of the others I've stayed in. Start with my "welcome" to the hotel and the incorrect rate - not what I'd been quoted. It took a bit of work to get the young woman to understand that increasing the rate was not acceptable. I had the email ready to show her when she decided she could, afterall change the rate to the one I'd been promised by phone. Then the total didn't add up - she says it includes a $50 deposit on my credit card in case we eat or use any additional services at the hotel. (it did come off at checkout but that left a bad taste in my mouth - so we didn't use any additional services) I've noticed that once I've had a bad experience in a hotel, I start to notice other deficiencies. I suppose it is natural to become more vigilent. The room itself was alright if you didn't look closely at the bad cracks in the floor of the bathroom and the messy patch job on the shower stall. Everything was just a bit tired. Our waterfront window was over a poorly-kept roof so the view was a bit in the distance (but it was stunning!) and we were able to open the window at night for air. (always appreciated and especially nice in places where we face away from highways) I did appreciate having a fridge with a working freezer and a good sized shower. Not sure if I'd go back to this property. Salmon Arm is such a lovely little town with all kinds of treasures (natural and man-made) to explore.

"Perfect over night between Vancouver and Banff "

4
CWJSLondon, London, United Kingdom 19/09/2019

I researched into a place where we could stay when driving from Vancouver to Banff to split up what would otherwise be a very long drive. We arrived in the evening time, had a few beers and dinner in their bar , used their gym in the morning and had breakfast in the French cafe. I really enjoyed my stay here. It's a lovely hotel with friendly staff. After breakfast we took a walk along the lake side. It really is in a beautiful location. The photos of this place didn't disappoint at all and I would recommend it. A great stop off!

Jeff L, Manager at Prestige Harbourfront Resort, responded to this review
Thank you again for taking the time to let us know how we did. We appreciate your positive review about your recent experience with us! We look forward to hosting you again when you are in the Shuswap. Regards, Jesse Ziercke Interim General Manager

Estas opiniones son las opiniones subjetivas de viajeros individuales y no de TripAdvisor LLC ni de ninguno de sus socios comerciales.