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City Oasis Inn Townsville, SureStay Collection by BW

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143 Wills Street, Townsville, 4810 Australie
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PHONE : +61 7 4771 6048
4.4 / 5
458 Reviews Tripadvisor
REVENIR_AU_DEBUT

Hotel advantages

Jacuzzi
Playground
Free Parking
Free Wifi
Washing machine on site
Parking
Restaurant on site or nearby
Room service
Balcony or patio
Coffee maker
Hair dryer
Iron and ironing board
Kitchenette
Microwave
Refrigerators
The strong points

Description

Welcome to Townsville, the vibrant heart of North Queensland, where sun-drenched days, lively events, and the sparkling waters of The Strand create an inviting atmosphere year-round. City Oasis Inn Townsville, SureStay Collection by Best Western, offers a peaceful retreat in the city centre near the stadium, The Strand, and Castle Hill. Relax in your choice of guest room, suite, or spacious apartment, perfect for families, couples, and solo travellers alike. Enjoy the award-winning lagoon-style pool and lush tropical gardens or start your day at the on-site cafe. Pet-friendly and accessible options ensure every guest feels at home, while complimentary access to one of Townsville’s largest gyms and the Olympic-sized Tobruk pool adds extra convenience. When it’s time to explore, Magnetic Island ferries and Great Barrier Reef tours depart just minutes away. Whether you’re here for business, sport, or leisure, City Oasis Inn Townsville is ready to welcome you with genuine hospitality and a relaxing stay in the heart of the city.

Customer reviews

Travellers choice
Tripadvisor
4.4
based on 458 guest reviews
Excellent
252
Very Good
159
Average
35
Poor
8
Terrible
4
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"A gem in the middle of Townsville"
pennyc160, 25 Juin 2026

This is my go to accommodation in Townsville. This is where I feel safe and can park my car and know that it to will be safe. The accommodation is always as it is described and never disapoints. Great value for money and even has the most amazing pool and spar. Its clean and also very quiet which is important for me.

"An Excellent Hotel in Townsville's CBD"
ADAM G, 10 Décembre 2025

An excellent hotel for business travellers with excellent kitchen facilities, table and chairs, good bathroom, plenty of space and overall, a nice comfortable room in a great location. The only reason I have given 4 stars is because the internet was not great and I had to use my phone as a hotspot. Such a shame as I really like this hotel.

"Great place to stay"
Denise S, 21 Octobre 2025

Staff were very friendly. Good facilities. The pool is amazing! Nice location. Full room service was great. Walking distance to grocery store.

"Great price and ticked all the boxes"
Brisvegas_Travellers, 18 Octobre 2025

Clean room, great air conditioning, nice and quiet, friendly staff all with a good price. It's not the ritz but it's definitely a great place to stay.

Owner Response, 18 Octobre 2025

Thanks so much for taking the time to leave a review. We are very pleased to hear our amenities were of a great standard and that you had a nice experience with our staff members. We hope to see you again next time you're in Townsville.

"Fantastic place for humans and dogs room 123 is amazing"
Lorraine R, 09 Septembre 2025

We stayed in room 123. It is a lovely room which is just a few steps from the pool and a grassed area up the where there is a slide and a place for your dog to play ball. The staff are lovely and helpful and always willing to stop and say hello.

Owner Response, 09 Septembre 2025

Hi Lorraine, thanks so much for your great review. We're so glad that you (and your pup!) enjoyed one of our many pet-friendly rooms, and great to hear that you took advantage of our luscious outdoor space. We would happily welcome you and your fur baby back at anytime!

"Business Trip"
Robyn K, 02 Septembre 2025

Great hotel - the pool is really resort style. Hotel is close to all city amenities. Woolies close by. Lots of restaurants. Large sporting club within two blocks. The cafe/restaurant downstairs opens very early for coffee lovers and breakfast.

Owner Response, 02 Septembre 2025

Hi, thanks for taking the time to leave a review. We're so glad you took advantage of our lovely pool and on-site cafe during your stay, and we're definitely lucky to be in walking distance of lots of Townsville's attractions. We hope to see you back in the future!

"Quality accommodation in Townsville"
peterL9030LK, 22 Avril 2025

1st time at this motel – absolutely excellent quality of service, room was spotlessly clean and well presented. – Staff were brilliant and friendly – the stay was an absolute pleasure– Fully intend to rebook on my next visit to Townsville and have recommended this establishment to numerous colleagues.

Owner Response, 22 Avril 2025

Hi Peter, thanks so much for your lovely feedback - it is always great to hear that our guests have enjoyed their stay with us and that our service and rooms are of great quality. We very much look forward to welcoming you back again in the future!

"Great Service"
CaitlinF0489, 01 Décembre 2024

The lady who checked us in was so friendly and helpful with her directions and recommendations. She was also very kind and understanding when I accidentally spilled pressed powder on the carpet in the room. A great central place to stay and beautiful pool area.

"Best night sleep."
wickedfalconedxr8, 09 Novembre 2024

We absolutely enjoyed our stay in the family room. The bedding was soft and inviting. Plenty of distractions for everyone. Amenities were very clean. Couldn't hear any of the other guests. So peaceful and tranquil. The staff were highly helpful and very pleasant to deal with. I would recommend this establishment as a place to stay in Townsville. Look forward to staying here again with my family.

Owner Response, 09 Novembre 2024

Hi, thank you so much for taking the time to leave a review. We are so glad that we could accommodate your family and that you enjoyed your experience at City Oasis Inn. We look forward to welcoming you back at some point!

"Jordan Bigby"
ilq8dpex28, 31 Octobre 2024

It has been unreal every time I stay at The City Oasis. Friendly staff, and always come back to a tidy room.

Owner Response, 31 Octobre 2024

Hi Jordan, thanks so much for taking the time write a review. It is always a pleasure hosting you and your workmates here so we are so pleased that you enjoy your stays!

"Great time"
mattheu42, 26 Octobre 2024

Really nice area and loved the Spa and Pool. Great time. Will definitely be back with our children in the future.

Owner Response, 26 Octobre 2024

Hi Mattheu, thanks so much for taking the time to leave a review. We are so glad that you enjoyed your stay here and the outdoor area really is great for families to enjoy! We'd love to welcome you back at anytime!

Is breakfast included in the rate?
julie
Julie
Best Western assistance
You'll find this information in the rate description on our website and in your confirmation email - some rates may include it. If breakfast is not included, its price is shown on the rates page, in the "terms of sale" column.
I think I'll arrive outside the stated hours. Will I still be able to check in?
julie
Julie
Best Western assistance
Our reception is staffed 24/7 in all our hotels. You can also notify the property using the contact details provided in your booking confirmation.
Are pets allowed?
julie
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to set its own pet policy. Their pet conditions are shown on the hotel page.
How do I book a free night using my Best Western Rewards® loyalty points?
julie
Julie
Best Western assistance
The number of points required to book a free night depends on the hotel chosen.
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
Can I pay with Chèques-Vacances?
julie
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to accept or decline Chèques-Vacances as a means of payment. For more information, please contact the hotel directly. Contact details are available on the hotel page or in your confirmation email. You can also find properties accepting these vouchers on the ANCV website.
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