Le Moulin de Moissac, Sure Hotel Collection by Best Western

Good hotel with charm and ambience in a building that was once a water mill. Hotel is furnished and equipped to a high standard. The staff are exceptionally helpful, friendly and welcoming. The restaurant is excellent. The setting on the bank of the Garonne is out of this world. Strongly recommend this hotel which combines old world charm with all modern cons and moderate prices. A wonderful exoerience

I stayed here twice whilst cycling from Bordeaux to Sete and back. On both occasions the welcome was efficient and professional, the hotel has secure and easily accessible cycle storage. My room(s) were good value, clean and well equipped - and most importantly this June had good a/c. Staff make a hotel and the front desk staff were truly excellent coping with an early arrival and ensuring I could have my room early. Breakfast was good, I did not eat at the hotel preferring to enjoy the atmosphere and in the town centre.

We stayed here as part of our cycling trip along the canal. Our bikes were stored away securely in a locked storage space. Friendly welcome and our room was spacious with a fantastic view of the river. The bed was huge and there was a good size sofa bed for our son. The room had clearly been renovated fairly recently. The inside spaces of the hotel were smart and modern. I should say that the outside of the hotel does need redoing. But especially if you approach from the back of the hotel, don't be put off. I can imagine that the work and cost of renovating a hotel such as this must be huge and that making the inside a lovely place to say must be the priority. it is a wonderful place with an amazing history and wonderful views so please go and enjoy a very welcoming stay.

I recently stayed at Le Moulin De Mossaic, and it was a frustrating experience from start to finish. During a sweltering weekend in August, the hotel's air conditioning was broken, leaving the rooms unbearably hot. Shockingly, the staff suggested we sleep with our doors open to help cool the room down, which, unsurprisingly, led to us being bitten by mosquitoes all night. As if that wasn't bad enough, they turned off the water supply at one point, leaving us without running water. On a busy Saturday lunchtime, we were told there was no staff available, so we couldn't even get a drink at the bar. The lack of a minibar in the room and the absence of room service only added to our frustration. The most concerning aspect was that during this critical situation, with the hotel full of guests, the General Manager was nowhere to be found. For a hotel to have such severe issues and no management present to address them is simply unacceptable. I asked to speak to the GM on the phone and was told it was ‘impossible'. Eventually the GM did call however by that point we had left the hotel for the day. Despite these significant issues, the only compensation offered was 10% off a drinks bill—nowhere near enough to make up for the discomfort and inconvenience. I would strongly advise against staying here unless they make drastic improvements to their facilities and customer service.

Sitting on the bank of the River Tarn, about 10 minutes' walk from the centre of Moissac, the Hotel is very comfortable with clean, well-fitted rooms (inc TV and electric kettle) and very fast wifi. There is a goodly amount of free, public parking right next to the hotel and the location is very quiet at night, with no through traffic and only a small amount of noise from the nearby bridge. The restaurant serves excellent food (and a good breakfast) but is slightly dearer than some of the local restaurants - but the service is 5-star and the cooking is excellent. The whole team and helpful. We definitely intend to go back there. Sadly we didn't have time to try the spa, but the price list left in the room indicated that a lot of pampering is possible ! Happy to recommend the hotel.

We stayed here while cycling the canal du garonne. Its a lovely place. Right on the river. Scenic and.full of character. The staff we're super friendly and helpful. Dinner on the terrace overlooking the River was excellent. And a Good breakfast too. All in all, a great, comfortable and memorable stay.