Best Western Rewards
A Memorable Hotel Experience
A Memorable Hotel Experience
Your reservation
New! Pay for your stays in 3 instalments with NO FEES from €50 Learn more
New! Pay for your stays in 3 instalments with NO FEES from €50 Learn more
Select the Klarna option "Payment in 3 installments WITHOUT FEES" when paying for your stay. The interest-free payment in 3 installments is only valid on non-cancellable and non-refundable online rates.
Our dedicated commercial service for business and leisure groups is at your disposal.
A great choice for a short layover! Easily accessible from Terminal 1 and even more convenient from Terminal 2. The staff were friendly and attentive, and the spacious room had lovely amenities and a wonderfully comfortable bed. Hats off for housekeeping for sure. The bar and restaurant, THE ROOF, gets busy, but the excellent food and drink options and rooftop terrace make it well worth a visit. I'd happily stay again!
Hotel is new and clean, with the room being cozy and modern. Check in was easy and fast. Breakfast was nice and perfect before my long trip. I highly recommend this hotel.
Sehr geehrter 931marcellop, Vielen Dank für Ihre positive Rückmeldung. Es freut uns, dass Sie Ihren Aufenthalt genossen haben und mit unserem Service sowie den Annehmlichkeiten zufrieden waren. Ihre Empfehlung bedeutet uns viel. Mit freundlichen Grüßen, Mirin Ortiz Rivera Rooms Division Managerin b'mine Frankfurt Airport
My flight to London was diverted to Frankfurt ( incident with ATC ) Booked this hotel assuming I could leave the airport and return. I couldn't so spent the night in the terminal. I requested cancellation very quickly and the booking was made late on in the day too. It was a genuine mistake on my part ( I travel frequently ) and expected some leniency given the well publicised situation. Despite the protestations of Trip Com and myself this hotel has shown no flexibility or customer focus only greed. Pathetic. Thanks for helping turn a horrible day into a nightmare.
amazing experience!! the room cleanliness was great and also the restaurant at the top floor was able to satisfy my taste buds without a problem. definitely recommend!
Dear albertS, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the cleanliness of your room and had a satisfying dining experience at our rooftop restaurant. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. Best regards Mirin Ortiz Rivera Rooms Division Manager b'mine Frankfurt Airport
Clean room, nice location and great value!
Dear Heiley W, Thank you for your kind words regarding your recent stay. We are pleased to hear that you enjoyed our clean accommodations and found value in our location. We look forward to welcoming you back in the future. Best regards Mirin Ortiz Rivera Rooms Division Manager b'mine Frankfurt Airport
The b'mine Frankfurt hotel was amazing. The staff was friendly and helpful, and the hotel was in great condition. We rented the planespotting room and a city view room, and both had fantastic views, with the bed right up to the window so you could relax and sightsee. I loved the modern design, convenience of plugs, and the ability to Chromecast to the TV. We didn't get a chance to try the restaurant but we peeked in and it looked really nice. Next time I want to try one of the CarLift rooms. Would definitely recommend!
Dear Whit M, Thank you for your kind words regarding your recent stay at b'mine Frankfurt Airport. We are delighted to hear that you enjoyed the beautiful views from both the planespotting room and the city view room, as well as the modern design and amenities that our hotel offers. It is always gratifying to know that our staff's friendliness and helpfulness contributed positively to your experience. We look forward to welcoming you back in the future, and we hope you will have the opportunity to dine in our restaurant and experience one of our unique CarLift rooms during your next visit. Best regards Mirin Ortiz Rivera Rooms Division Managerin b'mine Frankfurt Airport
Awesome stay, very nice atmosphere and great rooftop bar. Very fair prices.
Centrally located in Frankfurt airport, suitable for check-in and check-out 24x7. No need to take taxi for going/coming to/from airport terminals. Very good restaurant, had continental breakfast.
Staff amazing so helpful and friendly! Rooms very luxurious! An amazing experience to have the car sleeping next to us 😍
This hotel was really amazing. I can confidently say that it's not just an airport: it's a luxury experience that prepares you for (or helps you unwind after) a flight. I stayed in both the Car Loft and the Smart Double. Both were extraordinary and way beyond expectations. The highlight, however, is definitely the food. I ate breakfast and dinner at the hotel and it is safe to say that both were amazing. The bread, fruit, eggs, yogurt, all of it: perfect. Even though it is an airport hotel, it is also just 5 minutes away from an S-Bahn station that can either take you directly to the airport, or take 3-4 stops to the city. Amazing location and even more amazing experience!! Another reason why I loved this hotel was because of the prime airplane-viewing location. I personally love watching planes, and having a rooftop with a panoramic view of the runways and the airport is just something else!!
I sleep here for a business meeting exceptional location very close to the airport small and essential single rooms rational furniture breakfast to underline first it's quality I really appreciate the fitness room if you can have a visit to the roof bar
Very nice, clean, comfortable hotel.
Hotel is excellent, good location, reasonable price and great staff. My first choice when travelling across Germany.
Friendly staff, the room was very nice, and most of all I liked the utilization of the room, a great idea regarding the bathroom, how to arrange it in a small space so that it doesn't look cramped. What I found most interesting was that you actually have your car parked right on the terrace. The children enjoyed watching planes. The purpose of our visit was to watch planes and in addition to plane spotting points, they also enjoyed it from the hotel room.
Dear domenj2023, Thank you very much for your wonderful feedback! We are delighted to hear that you enjoyed your stay and appreciated both the friendliness of our team and the thoughtful design of your room. It's great to know that the efficient use of space and the bathroom concept worked well for you and did not feel cramped. We're especially happy that the unique experience of having your car right on the terrace and the views of the planes made your stay memorable for the whole family. It's also fantastic that your children enjoyed the plane spotting directly from the hotel – that's exactly the kind of special experience we aim to create. We hope to welcome you and your family again for another exciting stay! Kind regards, Melanie Becker Front Office Manager
I arrived with no other guest at front. The clerk walked me through check-in screen, and the 1st time I asked question and an input, he showed impatience “as I told you… you input passport number then address.”. I quickly finished all registration steps and scanned my credit card for security deposits. And asking his attention for my room key. He decided to turn to a German couple who just arrived and proceeded their check in process. I waited and asked can I get my room keys now. He said, you waited too long, you should do it again. So I obliged and went through the process. The credit card prompt won't come up. I told him I've already done it and it's green light from his systems; and he just decided to tend to the Caucasian couple without finishing my process for no apparent reason. I don't see skin colors usually, but this time that's the only difference I can tell. Then he said, “oh, you've done it and just room keys now”. I said again, yes, I know and I've shown that to you but you were too busy with other guest who arrived after I've done registration. Twice I reminded him what's happening, there was no acknowledgement from him. This is at 3pm Tuesday 3/31/26
Dear Mr. Tong, thank you very much for taking the time to share your detailed feedback with us. We truly appreciate constructive comments like yours, as they help us to identify weaknesses and improve our service quality. First and foremost, please accept our sincere apologies for the inconvenience and frustration you experienced during your check-in. A smooth, attentive and respectful arrival experience is essential to us, and it is clear that we did not meet this expectation in your case. We regret the waiting time, the repeated registration process and, most importantly, the lack of clear communication and acknowledgement you encountered at our front desk. We have shared your feedback internally and will address the situation with the team involved to ensure that our procedures, guest prioritisation and communication standards are consistently followed – especially during busy arrival times. Regarding your concern about unequal treatment, we would like to address this openly and respectfully. We take such perceptions very seriously. At the same time, we would like to clearly state that discrimination or racist behaviour does not reflect our values and is not tolerated at our hotel. We operate in an international environment and are proud of the cultural diversity of both our guests and our team. Our intention is always to treat every guest with the same level of respect, attention and professionalism. That said, we fully understand that the situation you experienced understandably led to frustration and the feeling of being overlooked, and for this we sincerely apologise. Thank you again for bringing this matter to our attention. We hope you will allow us the opportunity to regain your trust during a future stay. Kind regards, Thomas Wiedemann Hotel Manager b'mine Frankfurt Airport
It's not a hotel - its a hostel, dreadful room, air conditioning, did not work, no opening windows, washbasin in room not bathroom, €50 charged for early check in - one glass in room, no fridge, worst hotel I have ever stayed in!!
Dear J2701MUjimd, Thank you for sharing your feedback. We are very sorry to read that your stay did not meet your expectations. Your experience, particularly regarding the room setup, air conditioning, and overall comfort, is certainly not the impression we want to leave with our guests. Our hotel follows a modern, streamlined concept, which includes certain design choices such as an open washbasin area and a reduced in-room setup. However, we fully understand that this may not suit every guest's preferences, and we regret that this was not communicated clearly enough prior to your arrival. We sincerely apologize for the inconvenience caused by the air conditioning not functioning properly and for the discomfort this created, especially given the limited ventilation options. Your comments will be addressed with our technical team as a priority. We also regret that the early check-in fee and room amenities did not meet your expectations. Transparency and comfort are very important to us, and your feedback highlights areas where we need to improve. Thank you again for your candid feedback. We take your comments seriously and will use them to enhance our service and guest experience. Kind regards, Melanie Becker Front Office Manager
Lovely place! Great staff, cute room with everything you need (and Rituals cosmetics) and perfect location near the airport. Strongly recommend it.
Dear 276savinap, Thank you very much for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us and appreciated our friendly team, the cozy and well-equipped room, as well as our convenient location near the airport. It's great to know that the little details, like the Rituals amenities, made a positive impression. Your recommendation truly means a lot to us. We hope to welcome you back again soon! Kind regards, Melanie Becker Front Office Manager
The employees were rude. After a long trip, they let you check in yourself (you have to enter everything on an iPad), while just watching and waiting at the counter. If you say something about it, they say you have to contact the head office in Berlin. The people at breakfast were offensively asking our room number, like we were intruders. I have never been treated so bad in a hotel. They could' t even smile. Breakfast was good and the room was clean. That's the reason for 3 stars. However the building looks a bit unfinished sometimes (only concrete walls).
Dear Rosalina-Roos, Thank you for taking the time to share such detailed feedback about your stay. We are very sorry to hear that your arrival experience and interactions with our team did not meet your expectations. After a long journey, check-in should feel welcoming and supportive—so it's disappointing to learn that you felt left on your own. Your comments regarding the behavior of our breakfast staff are equally concerning, as every guest should feel comfortable and respected at all times. At the same time, we truly appreciate your positive remarks about the cleanliness of your room and the quality of the breakfast—thank you for highlighting these aspects. We also take your feedback regarding the building's appearance seriously. Our design concept is intentionally modern and minimalistic, but we understand that this may not appeal to everyone. Please rest assured that we will address your comments internally, particularly with regard to service and communication. We would very much appreciate the opportunity to welcome you again in the future and provide you with a much more positive experience. Kind regards, Melanie Becker Front Office Manager
Liked · I stayed in a standard queen room. READ THE DESCRIPTIONS OF THE HOTEL. It is an amazing experience in the car loft rooms, but more of a quaint, cocoon theme for the other rooms. Standard rooms great for one night and airport transit. Those rooms would not be suitable for large families or long term stays. I personally enjoyed the cozy, cocoon feeling in the bed. The bed is super comfortable. Amenities were very basic. VERY CLEAN. Would stay here again due to proximity to airport, restaurants, S-bahn station, and Rewe grocery store. The staff was friendly, especially in the ground floor cafe. Disliked · I wish the bar/restaurant was open during the day, as I would have spent time there working and relaxing with the view. I think they limit their business only being open for breakfast buffet and dinner. No airport shuttle, and if you don't want to walk the 1 km on the (not clearly marked) sidewalk, a taxi to the airport is about 8-10 Euros.
Dear Jennifer, thank you very much for taking the time to share such a detailed review of your stay. We truly appreciate your helpful advice to future guests regarding our different room categories. You described the concept of our standard rooms perfectly – cozy, cocoon-like, and ideal for short stays or airport transit. We are especially pleased that you enjoyed the comfort of the bed and highlighted the cleanliness of the room, as this is very important to us. It is also wonderful to hear that our location and the proximity to the airport, restaurants, S-Bahn station, and the nearby supermarket were convenient for you. I will gladly pass on your kind words to our team, particularly to our colleagues in the ground floor café. At the same time, thank you for your constructive feedback regarding our restaurant opening hours and the missing airport shuttle service. We understand that extended daytime opening hours would provide an additional space to work and relax, and we will certainly share your suggestion internally. Regarding the transfer to the airport, we regret if the walking route was not clearly marked and appreciate your note about this. We would be delighted to welcome you back again soon. Kind regards Melanie Becker Front Office Manager b'mine Hotel Frankfurt Airport
Very nice and comfortable and private and even though it's right next to the airport, you can even watch planes depart and land. Would definetely reccomend!
Dear 97ulak, thank you very much for your wonderful feedback! We are delighted to read that you found your stay very nice, comfortable, and private. It is great to hear that you enjoyed our unique location next to the airport – plane spotting from the room is definitely a special highlight while still being able to relax in a quiet atmosphere. Thank you as well for your recommendation. We truly appreciate it and hope to welcome you back again very soon! Kind regards Melanie Becker Front Office Manager b'mine Hotel Frankfurt Airport
Immaculate service, everyone is extremely polite and helpful. The staff go out of their way to help you. Food at the restaurant is great. I thought a 20 euro burger was a joke, until I tried it. No, it's not a joke, it filled me to the brim, and I am not a person who can easily be satisfied with just a burger and fries. Rooms are super clean, warm, good God that shower was a blessing. 10/10 would come again.
Dear Stay15154037320, thank you so much for your amazing review! We're truly delighted to hear that you experienced immaculate service and found our team so polite, helpful, and attentive. It's great to know you enjoyed the restaurant as well—and we love your honest take on the burger! We're also very happy that you found the rooms super clean and comfortable, and that the shower made such a positive impression. Your 10/10 means a lot to us, and we can't wait to welcome you back again!
b'mine is a bit different from run-of-the-mill chain hotels, with both good points and bad. Good points: close to airport terminal, reasonable room price, superb breakfast and nice rooftop restaurant with veggie options, if a little pricey; capsule coffee-machine in room; TV with German and international channels; whole building is modern and spotlessly clean. Bad points: the ‘smart single' was really quite small, though not quite a ‘pod', but it lacked a proper desk and chair; rather minimal bedding; bathroom floor was a bit slippy with no grab rails, the restaurant was closed on Sunday and all there was to eat were pre-made sandwiches at the downstairs bar; no shuttle so you need to add on a 10-15 € taxi fare each way from/to the airport terminal or rail station; air conditioning was noisy and disturbed my sleep; hackers somehow breached my booking.com reservation and sent me a phishing message (hotel stated that this was a booking.com data leak and nothing to do with them).
Dear PeasmoldWW, thank you very much for taking the time to share such a detailed and balanced review. We truly appreciate your kind words about our location near the airport, the modern and clean design of the building, our breakfast, and the rooftop restaurant. It's great to hear that these aspects contributed positively to your stay. At the same time, we are sorry to learn that several points did not fully meet your expectations. Our Smart Single rooms are indeed designed to be compact and functional, and we understand that the limited space and lack of a full desk can feel restrictive, especially for longer stays. Your feedback regarding the bedding, bathroom floor safety, and the noise from the air conditioning is taken very seriously and has been shared with the relevant teams for review and improvement. We also regret the inconvenience caused by the restaurant being closed on Sunday and the limited food options available at that time. Your comments help us reassess how we can better serve our guests on quieter days. Regarding transportation, you are correct that we currently do not offer a shuttle service, and we understand this can add extra cost and planning. Concerning the phishing message you received, we are very sorry for the concern this caused. As mentioned, this incident was related to a security issue on the Booking.com platform and did not involve our hotel systems, but we fully understand how unsettling this experience can be. Thank you again for your honest feedback. It helps us improve, and we hope to have the opportunity to welcome you again and provide an even better experience in the future.
Comfortable bed and excellent breakfast set me up well for a late flight arrival and early morning start; only downside is getting to the hotel from Terminal 2, as the walk is not really convenient
Hello Joshua, Thank you very much for your kind review and for taking the time to share your experience. We're delighted to hear that you enjoyed the comfort of our beds and that our breakfast helped you start your day well, especially after a late arrival and an early morning start. We truly appreciate your feedback regarding the walk from Terminal 2. We understand it can be inconvenient and will continue working on improving wayfinding information and exploring options to make the arrival experience smoother for our guests. We hope to have the pleasure of welcoming you back on your next visit. Safe travels!
The people is excellent! The rooms are perfect, comfortable, the breakfast buffet incredible, the gym has everything. Highly recommended.
Dear Jamie, Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed our comfortable rooms, the rich breakfast buffet, and our well-equipped gym. It's also great to know that our team made such a positive impression on you. Your recommendation means a lot to us – we look forward to welcoming you back soon! Kind regards
Good clean efficient mostly quiet convenient location to Frankfurt airport. Check in was swift and friendly. Food and beverage service near check in was quite good with pleasant staff
Lieber Camper, Vielen Dank für Ihr freundliches Feedback! Es freut uns sehr, dass Sie unsere sauberen und komfortablen Zimmer, die bequeme Lage zum Flughafen sowie unseren freundlichen Service schätzen. Schön, dass Ihnen auch unser Food- & Beverage-Angebot gefallen hat. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen – auf einen weiteren angenehmen Aufenthalt in Frankfurt! Herzliche Grüße
Cool hotel. Easy to walk to the airport. Had a one night stop over. Great pod style, high tech room. No mini bar though, but coffee and water.
Vielen Dank für Ihr tolles Feedback! Es freut uns sehr, dass Ihnen unser modernes Pod-Konzept und die Nähe zum Flughafen gefallen haben. Schade, dass Sie die Minibar vermisst haben – dafür stellen wir gerne kostenfrei Kaffee und Wasser zur Verfügung, um Ihren Aufenthalt so angenehm wie möglich zu gestalten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen – vielleicht bei Ihrem nächsten Zwischenstopp! Herzliche Grüße
Comfortable spacious friendly airport hotel. Huge rooms. Carloft parking. Great restaurant and bar. Breakfast variety.
Dear McKel, thank you very much for your great review! We're glad to hear that you enjoyed your stay with us – from the spacious and comfortable rooms to the convenience of our CarLoft parking. It's also wonderful to know that our restaurant, bar, and breakfast selection met your expectations. We truly appreciate your kind words and hope to welcome you back again soon for another pleasant stay near the airport!
The cafe food was amazing. The room was great. Staff was excellent. Very close to the airport so a perfect spot for layovers. The hotel had a very laid back vibe with the easy self check in. For the price, you definitely get your monies worth. Very clean and quiet.
Dear Josh, thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed the food at our café, your room, and especially the service from our team. It's great to know that our location and relaxed atmosphere made your layover as smooth and comfortable as possible. We're also happy that our self check-in and overall value left a positive impression. Cleanliness, quietness, and a stress-free stay are exactly what we aim to deliver. We hope to welcome you back again soon – whether for another stopover or a longer stay!
Clean, comfortable and easy. Would recommend if you're flying to next day. The room is spacious and the bed very comfortable.
Dear Olympe, thank you very much for your kind words and for taking the time to share your experience with us. We're delighted to hear that you had a comfortable and pleasant stay before your flight. It's great to know that you found the room spacious and the bed very comfortable – just what we aim for, especially for travelers needing a restful night. We truly appreciate your recommendation and hope to welcome you back again on your next journey!
For business trip, I booked this hotel. Perfectly clean and nice facilities but no friger, slipper I almost accepted this condition Good but no best
Dear guest, thank you for your feedback and for choosing our hotel for your business trip. We're happy to hear that you appreciated the cleanliness and our facilities. At the same time, we regret that some amenities like a fridge and slippers were missing for you. Your comments help us to better understand what our guests value, and we'll certainly take this into consideration for future improvements. We hope to welcome you again and have the chance to provide you with an even better experience next time. Best regards
This was my third visit to this hotel in recent months and while my previous visits were excellent, this visit was not. I was staying on the top floor (same as my previous 2 visits) and there was an outrageously loud party at the restaurant which made it impossible to sleep. I had actually asked what time the restaurant opened when I checked in and that would have been a great opportunity to tell me that it was closed to guests (they set up a small room for guests to dine,) and that there would be no way to sleep in my room, and I could have switched rooms at that time, possibly. I went down to the front desk and they were quite cordial, but, this stay was a BIG fail in my book.
Dear guest, thank you for taking the time to share your feedback — and even more so for staying with us for a third time. We're truly sorry to hear that this most recent visit did not meet the high standards of your previous stays. We sincerely apologize for the disturbance caused by the private event in our restaurant and, more importantly, for not informing you about it at check-in. That would indeed have been the perfect moment to offer you an alternative room and prevent the inconvenience you experienced. Please know that we take your comments seriously. We're already reviewing our internal communication processes to ensure that all guests are properly informed in similar situations in the future. Your comfort and satisfaction are very important to us, whether it's your first or your third stay. We truly hope you'll consider giving us another chance to provide you with the restful and enjoyable experience you've come to expect from us.
Nice place to stay nwar the airport Very rich breakfast, parking, air conditioner, big bed. Everything you need before the flight home
Hello Svetlana, thank you very much for your kind words! We're delighted to hear that you enjoyed your stay with us and appreciated our rich breakfast, convenient parking, air conditioning, and comfortable bed. It's great to know we could provide everything you needed for a smooth and relaxing start before your flight home. We look forward to welcoming you back anytime!
Amazing hotel, friendly and helpful staff, beautifully decorated, room was modern and sexy! Bed very comfortable. Even though close to airport, very quiet, highly recommend, will stay again
Thank you so much for your amazing feedback! We're delighted to hear that you enjoyed your stay – from the modern and stylish room design to the comfort of the bed and the quiet atmosphere, even so close to the airport. Your kind words about our team truly mean a lot to us. It's wonderful to know you'd stay with us again – we're already looking forward to welcoming you back!
Finally feels like 2025: modern room, great concepts and design. Definitely worth to book the Skyline view room. Great bed
Hello Alexander, thank you so much for your kind words! We're thrilled to hear that your stay felt like stepping into 2025 — that's exactly the experience we aim to create. It's great to know you appreciated the modern design, thoughtful concept, and especially the Skyline View room. And we're glad the bed offered the comfort you needed to relax. We'd love to welcome you back soon for another stay above the city!
This is the coolest hotel. I had one of the large balcony rooms that would have been perfect if I had a car to park on it. Yes, you can park your car on the balcony. The staff was very nice and the hotel serves a fantastic breakfast.
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay and especially liked the unique balcony feature — it certainly does offer enough space for a car! It's also great to know that our team made a positive impression and that you loved the breakfast. We'll be sure to share your kind words with the entire staff. We hope to welcome you back again soon — maybe next time with a car to park on that balcony! Warm regards
Great, new modern hotel near Frankfurt Airport. Comfortable bed, lovely shower. Had single room, but with a mirror wall it looked much larger. Large TV with German and international channels. Nice touches with Nespresso machine and free bottle of water in room. Be aware that there is no shuttle bus to the airport. You could walk without luggage but there are taxis in front of hotel or a share ride costs €6-7 depending on which terminal at airport. Will definitely stay again, great option if you have an early flight next morning.
Dear Cornelia, Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay at our modern hotel and appreciated the comfort of the bed, the spacious feel of the room, and the thoughtful amenities like the Nespresso machine and complimentary water. We're glad the location worked well for your travel plans, and we appreciate you sharing helpful tips about transportation to the airport. While we currently do not offer a shuttle service, we're happy to know the nearby taxi and ride-share options made it convenient for you. It's fantastic to hear you'd choose to stay with us again – we look forward to welcoming you back on your next trip! Warm regards
The hotel is clean and modern. The shower had excellent water pressure! A couple of downsides: I booked late checkout for 3pm but two different cleaning staff came into my room between 9 and 10am. There is no bolt or chain to put across the door so there was nothing to keep them from coming in. This is very disconcerting. The room is small with no place to sit other than on the bed. I got a single occupancy room so this wasn't too much of a problem for me.
Hello Alicia, Thank you for taking the time to share your experience with us. We're glad to hear that you appreciated the cleanliness of the hotel and the excellent water pressure in the shower—those are details we know make a difference. However, we're truly sorry to hear about the disruption caused by housekeeping during your stay, especially after arranging for a late checkout. This is certainly not the standard we aim to uphold, and we understand how unsettling it must have been to experience this without a way to secure the door from inside. Your feedback is extremely valuable and has been shared with our team to ensure such issues are addressed more carefully going forward. We also take note of your comments regarding the room size and seating. While our single occupancy rooms are designed for efficiency, we understand that having a dedicated seating area can improve comfort, and we'll consider this input for future improvements. We hope to have the opportunity to welcome you back and offer you a more seamless and relaxing stay. Kind regards, Melanie Becker Front Office Manger b'mine Hotel Frankfurt Airport
What a unique experience! I had a wonderful stay! Check in was fast and the staff were very friendly. The elevator ride to my room in my car had me giggling the whole way🤣 The room itself was very nice and comfortable. Breakfast was outstanding with my choices. A very large thank you to all the staff! Great job!
Dear Daniel, Thank you so much for your wonderful review! We're absolutely delighted to hear that you had such a unique and enjoyable experience with us—from the smooth check-in to the fun elevator ride in your car (we love that it made you giggle! 😊). It's fantastic to know that you found your room comfortable and enjoyed the breakfast selection. I'll be sure to pass along your kind words to our team—they'll be thrilled to hear your appreciation! We hope to welcome you back again soon for another memorable stay. Warm regards, Mit freundlichen Grüßen, Melanie Becker Front Office Manager b'mine Frankfurt Airport
One of the worst hotels in the world, definitely the worst I have stayed in. They don't service the room if you don't press a button which you could easily miss. You need to press the button before 11 p.m. previous night to get your room clean the next day. Even after pressing the same and it showing on their system they did not clean our room. After informing the reception as usual he said that it is not his job and that since it was post 9 p.m. there were no cleaning people there. Horrible experience.
We booked this trip a few weeks in advance, and were very happy that the date finally came around. The hotel is well organized from start to finish in my opinion, with guests being able to arrive by car, as in our case, and park just outside the main entrance to be able to check in swiftly. Check-in itself went very fast, with the employee answering all our questions without any problems. We received our key and instructions on how to use the Car-lift, as we had booked one of the „upper-floor car-loft“ rooms. This definitely is one of the largest selling points of the hotel, and it definitely lives up to it. Once you arrive on your personal parking space on your terrace, with a beautiful view over Frankfurt Airport, it truly is an experience that you won't forget quickly. From a security aspect is it nice to see that your car is right next to your room, and easily accessible incase you forgot something in your car, and the lift only functions with the keycard programmed to your room/floor, so no other person who stays in the same hotel can access your car/terrace. The room was very spacious and extremely modern and clean, with a „living room“ area, along with the bed, which we will get onto soon, and a modern Bathroom, with separate Toilet and Shower. However, for people who might not be too intimate with each other, everything inside the room is just separated by a curtain and the doors for the toilet and shower have a substantial gap between them. Therefore we recommend only taking this room if you know the person you are staying with well. The ambience of the roof was very well set, with many warm lights, and a neon light, which you are able to turn on and off, for your car on the terrace. Unfortunately I am not able to give 5 stars, as the bed was extremely uncomfortable and very hard, which might be someones‘s taste, but unfortunately not ours, as we only got around an hour of sleep and woke up with heavy back pain. There are no bars under the bed for cushioning, as there is only a solid wooden plank holding the matrass. As we were only staying for a night and did not know any ‚procedures‘ the restaurant on the 12th floor, with a wonderful view of the Airport and it‘s runways, „The Roof“ was completely filled. As we asked if there was a place available, we were told that we needed to reserve, where I then wondered why we were not told that at check-in, even when I asked about the opening times of the restaurant (18-22h). We had to sit at a table in the lounge, which was still comfortable, so we were as lucky as we could have been in that situation. What was very pleasing to find out was the friendliness of a waitress at dinner. It seemed like she was one of the only people catering to guests needs constantly, while most of the other waiters stood around and only served wine to some tables every couple of minutes. She was very friendly throughout our stay which lasted a couple hours in the evening. The food there was absolutely delicious, however I would not go as far as saying that there is a large amount of choice either. Still, a very enjoyable diner with view of the Airport on one side and the skyline on the other. The breakfast the following morning that we had booked had a large variety, and friendly and motivated kitchen staff. To conclude our stay, it was very simple to go back down the car-lift, and to drive around the corner to check out, where unfortunately I was not asked if we had enjoyed my stay or if there was anything else that needed to be done. It did seem like the employe there had no interest in us being there, however this was not a big issue in the slightest. Overall, we will hopefully be coming back, with maybe a bit more luck on the comfort of the bed for a good nights sleep. I definitely recommend this hotel for anyone interested in cars or aviation or both.
Hello Alexander, thank you very much for your detailed feedback and for taking the time to share your impressions with us! We're delighted to hear that you enjoyed your stay overall – especially that our CarLoft concept, the view, and the smooth organization from arrival to check-in were highlights for you. We're sorry to hear that the sleeping comfort did not meet your expectations. A good night's sleep is essential for overall well-being – we take your feedback seriously and are currently exploring alternative mattress options or additional comfort solutions. We also appreciate your comments regarding the restaurant reservation process and the check-out experience. It's important to us to ensure clear communication and a seamless experience throughout the entire stay – and that includes a warm and attentive farewell. We regret that this was not the case during your check-out and will address this with our team. All the more, we're pleased that you highlighted the service in the restaurant, the breakfast, and the friendliness of some of our team members – thank you sincerely for that. We hope to welcome you back on a future visit – perhaps with an even more restful night's sleep and an all-around perfect experience.
Nous vous répondons sous 48H
Discutez par Messenger 
Echangez sur WhatsApp 
Discutez avec l'assistant vocal 
Nous écrire par message 
En direct par le chat 
Par WhatsApp
