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Best Western Hotel Zaan Inn, Zaandam

4.0/5  - basé sur 622 notations.
Grenehout 22, 1507 EB, Zaandam, Netherlands - See map

The Best Western Zaan Inn is ideally located next to the Zaandam train station, with direct access to the center of Amsterdam, approximately 12 minutes away and the Schiphol Airport, approximately 25 minutes away. The famous Zaanse Schans with original Dutch working windmills is only a short drive away. Our modern, non-smoking, air-conditioned rooms feature two single beds or one double bed, free Wi-Fi, a mini-fridge, safe, coffee and tea facilities and a flat screen television. All of our bathrooms are equipped with a shower. Our spacious family rooms cater to families with up to five persons. With free car parking, our hotel is ideal to explore our region: coastal area, Voldendam, Edam, Alkmaar, Haarlem and Amsterdam. Also bikes are available for rental. Restaurant Pulse and the Pulse Bar offer local and regional dishes as well as drinks, freshly made. Meeting rooms are also available. Enjoy your stay!

Best Western

Hotel Zaan Inn

LABEL_ITINERAIRE

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Hotel advantages

  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 624 guest reviews
NOTE ISSUED
Excellent
194
Very Good
310
Average
91
Poor
14
Terrible
15
REFER TO NOTICE
Business Business
67
Couples Couples
298
Family Family
118
Friends getaway Friends getaway
92
Solo travel Solo travel
23
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Good location"

4
11/07/2018

Located next to a supermarket and just 5 minutes away from the train station. However, this hotel is not located in Amsterdam, but in Zaandam. Also, it can be difficult to find food at night in this area.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay and feedback. We have our own restaurant and foodmarket and the Dam Square with bars and restaurants is in walking distance as well.

"Five night stay"

4
01/07/2018

We had a suite for our group of four. Two separate aleeping rooms, along with a table and chairs and kitchenette. Two bathrooms would have been better, but we managed. The downside of this suite was the second ‘bedroom' did not have its own ventilation system. So when the door between rooms was closed, that room became extremely hot. Definitely a design flaw. This hotel is a five minute walk feom the Zaandam train station, 15 min from Amsterdam Centralle. Right next to a grocery store for snacks and beverages. If you are visiting Amsterdam and want to save on a hotel, the Best Western is away from the hustle of the city and inexpensive.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay and feedback.

"Fantastic value for money"

5
19/06/2018

Stayed for 3 nights weekend of 16/17 June and everything regarding to the hotel was amazing. The location is perfect with the station no more than 5 minute walk away with regular trains into Amsterdam as well as being able to visit other places and the airport is 25 minutes away. The hotel staff were great with the girl on the reception a real star and a real credit to the company ,so helpful and so informative ,we have sent an E-Mail to the hotel personally thanking the young lady for all her help. Rooms were clean and tidy and just what we needed after a day in Amsterdam. Would thoroughly recommend this hotel to anyone who is thinking of visiting Amsterdam and 15 mins walk the other direction from the hotel through the station there is a fab square with bars and restaurants as well as a lovely spacious shopping centre, all in all a perfect stay.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you so much for your excellent feedback. We are glad to hear you had an fantastic stay. We are looking forward welcoming you again and thank you for recommnding us as well!

"Righting Wrongs"

5
17/06/2018

I stayed in a Best Western in August 2017 and did not have the best of times. After making a valid complaint, which was acknowledged. The management of Best Western extended to me another visit to their chain. This time I stayed in the Zaan Inn. The courtesy and hospitality that was extended to me and my guests was above par. The friendliness of the staff is also very endearing. The rooms are clean, quirky and most of all comfortable. The location is perfect if you want to access Amsterdam central in under 15 mins via trainz. The local area also has a bustling entertainment and shopping district on the other side of the train station. Moving forward I would definitely stay in this location again as it offered the best of both worlds in terms of location (tranquility and closeness to the city centre) and comfort and price of the hotel. Also, the restaurant is worth a visit. Thank you for a great time Zaan Inn!

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you so much for your stay and kind words. We are glad to hear that this time you have enjoyed your stay. We are looking forward welcoming you back in one of our hotels soon again.

"Amazing Value For Money!!!"

5
10/06/2018

Had booked a 3 night stay. Hotel is a short 12-15 mins ride away from the hustle and bustle of a busy city - Amsterdam. Provides for a perfect base from which Amsterdam can be explored. Rooms are adequately sized considering a budget hotel in Netherlands. Breakfast was amazing with limited wonderful choices and an ever happy cheerful staff. They ensured the morning for off to a good start..Housekeeping is good, was pleased to find room in perfect shape every evening we returned back to our room. Hotel is located very close to a supermarket which is convenient for buying necessities like water and stuff. All in all....a total value for money....will surely stay the next time we visit Amsterdam.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you so much for your amazing review! Very glad to see you enjoyed your stay with us. Thank you for yur recommendation and we do hope to welcome you soon again.

"Family Suite with Kitchen, traveling with young kid"

5
06/06/2018

My 6 years old daughter love this hotel very much. Never regret to choose a Family Suite after we've done a price comparison and found that it's not much different between all room types. We are 2 adults with a kid to stayed in this modern, spacious and cleanliness Family Suite. It included a living hall with sofa double bed, a kitchen with microwave, partial kitchen stuffs (can request from the reception), a big washroom and a bedroom with a comfortable twin beds. From Zaandam Station, 5 mins walking on right side is a big supermarket and an outdoor car park before you can reach the hotel. On left side, you can see many amazing architecture buildings and the shopping area of Zaandam City Center. We chose this hotel not only the price reasonable but it was nice to be away from the hustle and bustle of the Amsterdam City. By direct train, it's take 17mins to Airport and 15mins to Amsterdam Centraal Station. But, this two routes are excluded from I Amsterdam Card if you have this card. You need to purchase the day return ticket from the ticket machine or ticket counter, or purchase the Amsterdam and Regional Travel tickets. We were so lucky that we save more money on our transportation after advised by the friendly and knowledgeable hotel reception staff. Really appreciated the service rendered to us. Overall, we have a pleasant stay with this hotel and definitely would highly recommended to everyone.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you and your daughter so much for your kind words. Great to see you enjoyed your stay with us. Thank you for your recommendations as well. We do hope to welcome you all back soon again.

"Great home base"

4
30/05/2018

This hotel was easy to get to by car and has a train station next door to whisk you to downtown Amsterdam. Free parking, groceries and booze a minute away, good breakfast deal. Clean and comfy. Do the walk to the other side of the train station across the tracks, there is a fabulous two level dining and shopping district right there.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay and great feedback!

"Fab hotel"

5
29/05/2018

Was so easy to get into Amsterdam from here. The train station was less than a 5 minute walk, and was only too stops away. Getting to the airport was really easy too. The travel cards make it easy and cheap as it covers trams too.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you so much for your stay. Great to see you liked it!

"Good bang for the buck, nice people"

4
28/05/2018

The front staff are nice (not overly, but nice enough) and they have a cool little restaurant. Actually, I found the restaurant staff (bussing tables, serving food) to be very nice and helpful. Specifically because I couldn't work the cappuccino machine :) It's also awesome that this hotel is 3 blocks from the subway, and 1 Block from a grocery store. The hotel is very clean and seems somewhat modernized. My only hotel complaint is that the bed was 2 twins instead of 1 queen.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay and feedback. We do have rooms with a large bed of 2x2 meter as well so for your next visit, do book this room category instead.

"Perfect for car drivers"

4
20/05/2018

If like us you visited AMS by car, then wod highly recommend this hotel with it's free parking and short train ride to AMS Central Stn. Day ticket for train costs around 6 euro, so excellent value. Hotel buffet breakfast definitely worth 10 euros especially as there are no other cafes nearby, unless you prefer waiting until arrival in Central AMS. Highly recommended for couples, families or businessmen/women.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you so much for your stay and recommendation.

"Wonderful Stay"

5
16/05/2018

Good location (18 mins to Amsterdam Central via train - get the train pass if you plan to go around & out of Amsterdam ) , friendly staff , near grocery and transport ... quiet area ..stay here if you plan to see the windmills at Zaansche Schans

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your kind feedback. Glad to see you liked your stay and our region.

"Convenient "

4
14/05/2018

We stayed here for 2 nights in May. We found the staff to be super nice and helpful. The room we had didn't feel as clean as some other hotels we stayed in, for example there were stains on the curtains, the inside of the door to the room had marks on it from being wiped down and the thin rug that was mainly under the bed didn't add to the impression of cleanliness, I would have been happier with just the wood floors. There was very little light in the bathroom and the shower door felt like it was going to come off any time. The location is good for taking the train or bus or just shopping in Zaandam. It was also quiet and the breakfast was good. Overall I would give this hotel a 3.5 but I'll give it the benefit of the doubt because of the great staff and that's why I give it a 4.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you very much for your stay and feedback.

"Excellent "

5
11/05/2018

The hotel was in a good location . By a supermarket handy and a train station direct to airport and city ! Breakfast was great and the rooms where good ! Staff also friendly too! Zaandam has shops too

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your excellent feedback. Nice to see you had a good stay with us. Zaandam can be a more quiet alternative for buzzling Amsterdam.

"Quiet and comfortable hotel 10min from Amsterdam centraal"

4
09/05/2018

We appreciate the quietness after a day visit in Amsterdam as tourist, free parking for the car, restaurants aaround in walkind distance. All comfort in the room, nothing to claim except the absence of window in the main bedroom of the familiar romm; Good price ratio for Amsterdam region at this period.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay and comments. Our are is indeed quiet yet you are within 12 minutes in the buzzling centre of Amsterdam. The centre of Amsterdam with it's own little Dam Square is also a cosy alternative. Unfortunately we cannot create a window in the master bedroom 0f your Family Suite but we do hope you nevertheless had a comfortable stay with us.

"Love the atmostphere, perfect stay away from crownds"

5
08/05/2018

I and my group of 10 people stayed 3 nights in Zaandam, Best Western Zaan Inn for your 4 days trip in Netherlands. If you prefer a quiet place with convenient location , walking distance from rail station, with the supermarket nearby, this hotel also good choice. Our trip is on late April which is peak period to visit Amsterdam, all hotel prices have been up. Our plan is not really in the Amsterdam downtown , so hotel in Zaandam is another good choice ; we visited Zaan Schans, Keukenhof (Lisse) and one day in Sassenheim district to see the flower parade (Bloemencorso). The family suit room is comfortable, it's for 4 persons, with kitchen sink, microwave, etc and big dining table. But, to note that there's only 1 bathroom. Facilities inside the room is fine, there's enough space to unpack the 4 luggage in the room. We use Amsterdam Red Card (33 Euro for 3 days), this card covers traveling to Zaan dam by train. So i don't have issue of staying away from Amsterdam city area.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you all for your stay with us and your extensive feedback. Great to see you loved the atmosphere and had enjoyed your stay.

"Great place to stay for a few days"

5
05/05/2018

Check-in was very easy, room was already ready upon arrival. Pleasantly surprised to see room get upgraded to a family room/suite for a solo traveller. Huge and spacious living/kitchen area with separate bedroom/bath area. Great location with supermarket a few minutes away, train station just a few more minutes further. Lots to see around Zaandam in walking distance from the hotel including nice shopping area/street. Highly recommended.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay and recommendation. Glad to see you enjoyed your stay.

"Awesome stay in Zaandam - excellent location and great service!"

5
27/04/2018

I stayed in this hotel for 2 nights in a room with two single beds as requested. The room was spacious and comfortable and it was fully equipped as indicated on the booking - daily cleaning was done and toiletries provided too. The staff is really friendly and helpful for any needs and/or requests you may have. They have also given me loads of advice for sightseeing and best transport choice. Breakfast is great value for money, with a buffet that has both sweet and savoury options. It is served in the bar/restaurant area, which is very nice also for evening meals. The hotel is literally 2 minutes away from the train station, yet no noise from trains are perceived from the rooms. There's a supermarket nearby so it makes it very convenient for this reason too. If travelling with public transport, this hotel is in a very strategic point, as it is 2 train stops away from Amsterdam and it is very well connected to other areas of Holland. For travellers with a car, the hotel has also its own parking space. I thoroughly recommend this hotel for travellers that want to explore Amsterdam and surrounding areas.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you so much for your stay and recommendation. Really appreciated.

"Great Location out of Amsterdam"

5
17/04/2018

Great location ..easy to get to from Amsterdam Central ..just 3 stops .Lovely room with a sitting and kitchen area.The Hotel has parking if required but the station is less then a 2 minute walk and also into the centre of Zaandam.Opposite the Hotel is a supermarket too.So glad we stayed here out of all the noise of Amsterdam

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you so much. Glad to see you had a great stay.

"Great value for money"

4
10/04/2018

Nice and decent hotel, clean rooms, beds are fine, breakfast offers enough choice, safe (and free) parking next door. Staff is always helpfull and eager to please. Located very close to the trainstation it takes you 18minutes to go to the airport. Plenty of restaurants can be found in a 10-15 minute walk.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay and nice comments.

"Excellent location!"

4
03/04/2018

Zaandam is such a pretty area, and this hotel is so conveniently located - a short walk from the train, and an even shorter walk to a grocery store! Just beyond the train are restaurants, a movie theater and even a casino. It's a great spot! If Amsterdam is your destination, it's roughly 20 mins on the train (consider multi-day passes if planning many commutes back and forth). We stayed in a king suite which was very spacious - it had a kitchenette and dining table, two twin beds, and a separate bedroom with king bed and large bathroom. Very nice, very clean. The one drawback are sliding doors to the bedroom and the transparent one on the bathroom, and especially since the rattled sometimes during the night with any movement. The walk-in shower is also a pain - the water tends to leak on the floor. The hotel has a bar and restaurant if dining in. Also, a small playground at the backend. Note: they don't provide conditioner in the bathroom, should that be something you use (at least the supermarket is next door).

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you so much for your kind review. Zaandam itself is for sure worthwhile visiting and a perfect combination with busy Amsterdam. We will fix the technical issues you mentioned, thank you for reporting it to us. For your next stay, we do have conditioner available at the reception.

"good location and nice hotel"

4
02/04/2018

good location just 2 station away from the main station within 20 min in peaceful and nice local style building. walk from station around 5 min to reach hotel. will pass by 1 super market. helpful staff with recommended few attractions with map and show use how to go

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay. Glad to see that you liked it.

"Great hotel great staff "

5
20/03/2018

I stayed at this hotel for 3 nights. On arrival I was welcomed by a very friendly gentlemen who's name Began with G.. all staff are accommodating, I arrived with flowers and with no hesitation I was offered a vase. As well as a a map with coupons attached for discount into places such as Ice. I had room 414 which was a twin. Very clean and more than enough space. Only complaint is the fridge is boxed in and generated heat from the plugs directly above therefore it's not very cold. Aside from this room was great adequate towels etc. A conditioner would be great! Hotel is a 3 min walk from the station which takes you to the airport and to Amsterdam central within 10/15mins Surrounding areas is lovely lots of high street shops like H&M and primark. There is also i big supermarket opposite the hotel which sells everything. Amazing cheese bakes from bakery 75cent great for a cheap breakfast. Great hotel great staff and great location will be back next month!

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you so much for staying with us. Glad to see you enjoyed it. Thank you for your feedback/tips as well. We are looking forward welcoming you back again.

"Great hotel"

5
13/03/2018

Very happy with out 3 night stay. The hotel is very clean and the breakfast is very good. Staff are helpful but one member of staff shone out above all and she was called inge. Lovely girl always smiling and happy and made our stay that bit better with her great personality. Look forward to our next stay. If you are going to use the rail network buy tickets from the hotel. I bought a 3 day rail ticket which are the blue tickets which dont cover zaandam. They sell the red tickets at the hotel which do cover and you can use the trams and buses with them to which great. Hope this helps others.??

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your great review and recommendation. We are looking forward welcoming you back.

"Warm, Welcoming and Value for Money"

5
13/03/2018

We stayed here recently with family and two of the guests were Wheelchair bound, it was very easily accessible with a driveway right outside the door too. The staff were so nice, very efficient and willing to help with any queries. The Wheelchair Accessible Room was absolutely amazing, with lots of space to get around and a lovely seating area. The rooms were comfortable and warm with nice natural light from the big windows. Value for money was brilliant as the Hotel is very close to Zaandam Train Station and gets you into central Amsterdam in 10 minutes. Close to shops, bars and restaurants give it the perfect location for a stay.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you so much for your stay and recommendation. We are looking forward welcoming you back.

"Nice"

4
19/02/2018

Right near the station so easy to get to Amsterdam, clean rooms and nice staff. Breakfast was a little disappointing but it did the job. Getting an uber back cost about 30 euros so not bad if you miss the last train home. A good place to stay if you want to avoid the expensive city centre hotels.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay and comments. Do let us know what you did not like about the breakfast. Especially when pre-booked, we feel that our breakfast buffet is a good deal. The average breakfast rate for hotels in our region are on average more than 5 euro per person higher for the same assortment. We do hope you nevertheless had a good stay with us.

"Standard hotel with friendly staff"

4
12/02/2018

During 2016-2017 I have stayed many times in Best Western Zaan Inn. Checking-in was easy and the staff was always friendly and smiling. Also throughout the stays they were willing to help or just being social at any time. The rooms are clean and comfortable. Especially since they renewed mattresses I was sleeping like a child. Unfortunately there was no room with a bath, something I was missing. The location is good, 4 minute walk to the train station which brings you within 10 minutes to Amsterdam. The dinner in the hotel was okay, nothing special and an average price/quality. All in all an hotel I can definitely recommend for a pleasant stay!

ZaanInn, Manager at Best Western Zaan Inn, responded to this review
Thank you for all your stays with us. Great to see you enjoyed it. Thanks for the recommendation and untill next time!

"Exellent "

5
09/02/2018

The room was cleaned every day the staff were very polite and helpful and the hotel was clean and very tidy very close to the station the breakfast was very good and a great selection of food to choose from

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay and great comments!

"A second pleasant stay at this hotel"

4
02/02/2018

The Zaandam Inn Hotel is a very pleasant hotel in 'vintage' style. The rooms are clean and basic but there's nothing missing. Breakfast is perfect in a vintage restaurant. The hotel is located near the train station and ik takes a 5 minute walk. It takes about 15 minutes to travel to Amsterdam Central Train Station. The Zaandam Inn Hotel offers good value for money.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay and feedback. We are glad to see you liked the decor of our hotel and enjoyed your stay.

"Courteous welcome and amazing stay"

5
29/01/2018

I stayed for one night at Best Western Zaan Inn with my wife. We had a small but comfortable room with all amenities and a big window so there was plenty of whatever light the cloudy exterior provided. One downside of the room however was that the bathroom had a sliding door without a latch so there was always some amount of air gap which means that somebody sleeping in the room would quite easily be disturbed from the sounds. Breakfast had lot of options and quality of food was top notch. Note: we used a gift voucher for our stay so I cannot comment on the prices. What I did read was that breakfast costs Eur 13.50 which to me is quite high. Since my stay included breakfast I didn't have to pay separately.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay and feedback. Great to here you had an amazing stay and we are looking forward welcoming you back again.

"Excellent , comfortable stay"

4
23/01/2018

This may only be a three star hotel but it was much more comfortable than the four star Intel hotel in Zaandam that we stayed in two years ago. We were given a warm welcome at reception by a very helpful and efficient young man, he offered us hot courgette soup as a welcome drink and offered to help with any ideas for places to visit. The room was fairly basic but had everything we needed, including toiletries, t.v and a fridge. Single beds were large and very comfortable. Heen supermarket over the square was very well stocked; the train into Amsterdam took 14 minutes and was six euros each return. Apart from the storm on the Thursday which closed the railway, a very enjoyable stay!

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay and excellent feedback. Glad to hear you enjoyed it, especially compared to our neighboring hotel. We are looking forward welcoming you back again.

"New year trip"

4
22/01/2018

Great hotel, only two stops away from Amsterdam Central.Train station 5min walk from hotel.Clean and modern, good breakfast. Only small moan was price of a large beer in Hotel, on first night we arrived €9! Apart from that, great place to stay and staff were friendly

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay and feedback.

"Comfy stay for a week"

4
04/01/2018

Stayed here for a week while exploring the rest of the Netherlands for the first time. Very close to the train station, which made getting around easy. It's only a few minute's train ride to Amsterdam Centraal station.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for yoru stay. Glad to see you liked it. Do come back as there is much more to see than in 1 week!

"No help"

1
03/01/2018

We were booked in on the 10/12/17.we booked this with groupon.as you know we were not able to make it as the airline cancelled the flight due to snow.we e-maoled hotel to let them know we couldnt make it.as it was not our own fault they would not let us 're book.so we lost out on a 2 night stay.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your feedback. You have booked a special package through Groupon. For this special rate, their are special conditions. We cannot be blaimed that your flight is being cancelled. That is why we always advise to claim it with your travel Insurance.

"Good stay in combination to Amsterdam Light Festival"

4
02/01/2018

We had a pleasant stay in Best Western Zaandam. The location of the hotel is next to the train station, only 12 train minutes from Amsterdam Central Station. This makes the hotel a good option if you want to stay in Amsterdam and want to avoid the tourist hotels in the city.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay and feedback. With the easy train connection you are indeed very fast in the city centre plus you benefit from lower room rates and parking fees. So glad to hear you enyoyed it.

"good stay, not special"

3
20/12/2017

The hotel, the rooms and the facilities are somewhat dated. The rooms are not very well cleaned; I won't chock you with details. The hotel is run by mostly young employees who have not fully mastered the concept of hospitality. Parking the car costs 12.50 euro per night. Comparing to previous visits when they are free of charge and with the knowledge that the parking lots by hotel and surrounding are almost empty, I found this expensive. Hé, this is a village, not Amsterdam! Conclusion: Not bad, certenly not special !! Breakfast is good/standard/simple.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay and comments. When making your reservation direct with us, the parking fee is included in the room rate. Do let us know how we can make your next stay more special. Our hotel has been renovated in 2015. You might of course not like our concept and/or decoration as it is a matter of taste. We do regret that you did not let us know during your stay that you had some issues with the cleanliness as we could have done something about it immediately. We do hope you had a good stay nevertheless.

"Perfect stay"

5
13/12/2017

Me and my friend stayed here for 4 nights for a long weekend away. Lovely hotel, very cosy, clean, friendly staff, couldn't of booked a nicer hotel! Located round the corner from zaandam station, plenty of trains back and from zaandam and Amsterdam central. One stop into Amsterdam central and the hotel is right next to a huge supermarket called ‘Deen' which is perfect if your wanting to save a little money. We bought plenty of food there and stored it in our fridge in our room! Would highly recommend to anyone who doesn't want to stay in central but wants a hotel easier to get back and forth from! Perfect thank you :)

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you too for staying with us and your recommendations!

"Very good"

4
10/12/2017

Comfortable bed. Cozy Room and bathroom, all seems quite new. Quiet area. Supermarket and train station just a few steps from the hotel. Very well located, three stops from Ámsterdam Central by train. Good breafast. Could have a little sign in the train station indicating which direction to go when leaving it.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay and nice comments. Actually we are celebrating our fifth birthday but have renovated the hotel in 2015 already. Glad to hear you liked it. Unfortunately we are not allowed to put up any signs in the station, although we would like to. But you found us!

"Weekend visit"

4
09/12/2017

Very nice modern hotel, easy to get to from the airport and easy access into Amsterdam city via train. I bought an Amsterdam and regions travel card for €33 for 3 days which gave unlimited use of trains, trams and buses. Zaandam has a few nice restaurants and bars and there is a good supermarket next door to the hotel. Staff very friendly and helpful. Would definitely stay again, the only problem for us was the wet, snowy, arctic weather meant we got very cold during the day and it was a long way back to change clothes for the evening. But for the price compared to the city hotels, I was more than happy to spend 10 mins on a train!

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Sorry for the weather but glad you made it to the hotel! You could have stayed in and enjoy our restaurant as well but of course there are some nice ones around as well. Our room rates (and parking as well) are indeed much lower than in the centre of Amsterdam.

"Lovely stay"

5
07/12/2017

We have just returned from a 3 night stay at this hotel. It is well positioned for Amsterdam short walk to train station 2 stops and you are in the city. The staff were very friendly booking in was quick, the room was a good size clean and had everything you need lovely shower, could do with bigger towels for the shower not very big, the beds were comfortable but to soft for me but that's my preference. The breakfast was very good but did find the hot choice was not very warm. This was booked through Groupon but mistake but would be top of my list to stay when we return to Amsterdam.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay and giving us your feedback. Glad to hear that although you have booked us by mistake, you enjoyed your stay with us and we are looking forward welcoming you again.

"great hotel for a weekend break"

5
23/11/2017

We stayed at zaan inn for 2 nights in October, at first i was worried about being outside of Amsterdam centre but the hotel is a 5 minute walk from the train station which was no bother atall especially when trains are every 10 minutes and always on time. The reception staff very friendly and helpful when asking about where to go in Amsterdam ,rooms clean beds very comfy and shower great! We also had a walk around Zaandam at night and went for dinner, was lovely very quiet but nice if you dont fancy the busy city centre! Would return and recommend hotel for its location if you dont want to be in the heart of Amsterdam

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay and recommendation. We are indeed not far from the city centre of Amsterdam, but you can also enjoy a more quiet environment in the heart of Zaandam (with it's own little Dam Square). We are looking forward welcoming you back.

"A wonderful stay near Amsterdam "

5
22/11/2017

This quiet, modern hotel was perfect for our first visit to Amsterdam. The staff were so friendly and went out of their way to make our honeymoon extra special! The room was clean and spacious, the only tiny complaint we had was that the towels were scratchy and thin. Overall, we loved our stay there! This hotel is in a great location, it was such a short walk from the train making it really convenient to get into Amsterdam. We got the Amsterdam and Region Travel pass which really simplified our travels to and within the city. Since we were already in Zaandam, we were even inspired to check out the nearby Zaanse Schans at the last minute, and were so glad we did as it was definitely one of the highlights of our trip!

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay and feedback. We have taken out these towels out of our inventory. Great to hear you loved your stay though.

"So close to Amsterdam "

4
20/11/2017

There for a long weekend with a friend Zaandam is like 15min away from Amsterdam Centraal station (by train ) If you want to avoid the crowded tourist spots, well Zaandam seems to ne the place The hotel is 2 minutes by feet from the station at 5/10 minutes you have a commercial street with shops restaurants and a great cinema The room was clean and comfortable (except the air controlling which was quite complicated to use) the staff were lovely The hotel wasn't noisy ???????? There was a bar/restaurant in the hotel a really good thing when you don't want to get out

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you so much for your stay. Glad to hear you enjoyed it.

"Great experience!!"

4
16/11/2017

It was our first time in Amsterdam and we are very happy about it! This Hotel is only 20 minutes away from the center by train and it has an excelente relation price-quality! We hope to return again in the future!

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for staying with us. Glad to see you enjoyed Amsterdam and our hotel. We are looking forward welcoming you back again soon.

"A triumph of design over functionality"

2
13/11/2017

My wife and I spent three nights in the hotel, partly holiday and partly business. The hotel is situated a few minutes walk from Zaan station, with good connections to the area. There is a nearby supermarket with most of one's needs. Check-in was not fast. We were under the impression that if one booked breakfast in advance, there would be a reduction in price. We were told, however, that this only applied if you book breakfast for all the mornings you were staying, and then only at reception on checking in. Obviously, this reduces flexibility, and we were disappointed. The hotel design is modern industrial. In the corridors and stairways this gives the impression of construction being unfinished and the areas bare. In the dining room there are pipes and utilities exposed in the ceiling, which is alright, except that one my well find oneself next to someone on a stepladder as repair/maintenance is carried out. The design of our bedroom was rather impractical. The furniture arrangement made it seem cramped, and there was only one hook in the bathroom to take all the towels and any clothes you wanted to hang up. The wardrobe space would not accommodate a full-length coat, and two of the shelves above it were out of reach. The wall between the bathroom and the bedroom was glass, only partly obscured. Thus, if you get up to use the bathroom during the night and switch its light on, the whole of the bedroom is flooded with light. On two of the three nights we stayed we were disturbed at 2am by the noisy arrival of drunks in nearby rooms. The hotel only supplies the flimsiest of plastic glasses in the room. When we asked for something more substantial we were told that the hotel policy was not to allow glasses in rooms. We dined in the hotel twice. On the first night we ate alone. The menu itself was interesting, but its execution was poor. The food is expensive for what you get. On the second night we were joined by friends, making up a party of eight. We were told that for such a number we could only have a set menu with only one choice of starter, one choice of main course and one choice of dessert, and we were charged for three courses even if someone only had one or two. The manner in which this edict was delivered was rather rude. This seemed to be a theme in the hotel: get money for a minimum of response. Having said that, there were a number of staff who tried hard to be of service; equally, there were a few who did not seem to care. To summarise: the hotel design is not practical, and our stay was not an enjoyable one.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay and feedback. We are sorry to hear we did not meet your expectations. It is correct when you pre-book breakfast that you benefit from a discount. This prepay & save principle is the same as with our room rates. Glad to see you at least liked our design though.

"great find!"

4
02/11/2017

stopped for a long weekend, literally 2 minute walk from the train station and super market - great location! Amsterdam is 2 stops away about 10/20 mins depending which train you get. rooms were quite spacious, very clean and the beds were super comfy! room had TV with english channels, hairdryer, tea/coffee/shampoos etc all the usual. was surprised to see a fridge, nice added extra! the decor was a touch shabby chic which wasnt to my taste but suited the room. rooms are cleaned every day. word of warning re; the shower - the base is about a foot high and you have to climb in however it is also sloped! When i got in my left foot slipped on the sloped bit causing me to do the splits and my right leg slammed against the raised area leaving a quite nasty bruise halfway up my calf. The only issue we had was at check in, there was no check in time specified, we arrived at approx 10am after a long day of traveling to find out our rooms wouldnt be ready until 3pm! we asked if there was anywhere we could freshen up or if a curiosity room was avaialble, after a couple of calls reception said they had a room we could use, brilliant! (it turned out we kept that room) when we returned at approx 7pm we were told there wasnt another room for us and they were fully booked (4 adults travelling) this was not ideal after a long cold day in Amsterdam. After some phone calls again they found our reservation and found us a room! bit of a farse but al worked out in the end. The staff were great, really friendly and even though we were grumpy with them they didnt react, they were empathetic with our situation and sorted it out quickly. would definitely stay again.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay and review. Hope your leg is fine again. We are looking forward welcoming you again.

"Descent choice"

4
23/10/2017

It's a very nice hotel, about 20 minutes far from Amsterdam by car.. Clean rooms, nice mattresses, comfortable beds and very friendly staff.. Also note that has free parking.. Strongly recommended for a weekend escape in Amsterdam..

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay and kind recommendation.

"Good Location"

4
20/10/2017

I stayed there in September when I visited Amsterdam for Damloop 2017 race. Even the participation from the community is very high to the race, I was negatively surprised by paying additional fee to checkout at 3pm. I can understand the hotel policy, however since a lot of athletes visiting and most people started the race around 1-2pm, for a weekend I think the hotel can arrange a flexibility. They have standard size rooms, not so small for a city hotel. The location is very convenient, couple minutes away from Zaandam train station. I can suggest this hotel to people who are not willing to pay extreme money for accommodation but still keeping the ease of travel back and forth to Amsterdam.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay. Hope you had a succesfull Dam tot Damloop! As we were fully booked the whole weekend, we unfortunately cannot grant a late checkout to everybody. Therefor we offer this service for an extra fee.

"Pleasantly surprised"

4
19/10/2017

The hotel is lovely, modern and very clean.The room was a great size and was nice and quiet. All staff we came across were very polite and they even dressed my dads room for his birthday. It is in a great location for the train station, would definatley stay here again.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay. Great to see we have been able to surprise you!

"Handy for Amsterdam"

5
28/09/2017

This is a warm, clean and comfortable hotel. The staff are pleasant and very helpful. The hotel is a short walk from the station and 2 stops gets you into Amsterdam. There are lots of Restaurants and pubs nearby as well as supermarkets and shops. We enjoyed our stay in this hotel and will return again.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you so much for your kind review. Glad to hear you enjoyed it and we are looking forward welcoming you back.

"No problems - just working. And working well."

4
22/09/2017

We have our own hotell classification system. No little plant at the front door, one little plants at the front door and two little plants at the front door. This hotel had NINE little plants at the front door. So it had to be good. And, yes. It was good. Room, parking, WiFi, breakfast were all to our satisfaction. And we slept well in a quiet room. A hotel to return to.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay and giving us your 9 plant classification! We are very glad to hear you liked it and are looking forward welcoming you back.

"room for improvement"

3
19/09/2017

Cumbersome: I entered an occupied room, second room was free TV screen too dark (broken) Light besides bed broken Room not too clean Breakfast fine comfortable bathroom nice atmosphere in restaurant mini bar empty

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay. Sorry once more for handing you the wrong room key. Thank you for your feedback as well. We do not provide full minibar. We only have a mini fridge and you can buy minibar packages as displayed in the room/fridge or make use of our mini market. We do hope you nevertheless had a comfortable stay.

"Good Quality, Great Service"

5
19/09/2017

This is not a cheap hotel, but for the price, this is good quality. The rooms are clean and comfortable, have everything you need, and regularly cleaned well. The hotel building is not as pretty as the others in Zaandam, but the interior is very nice. The location is great, just a couple of minutes from the train station and the town itself. The reception staff were EXCELLENT, very friendly and helpful. I was even welcomed with some delicious mustard soup. Well recommended.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay and feedback. You have stayed with us in a more expensive period due to city wide events. We do have periods with very attractive rates available and compared to the city centre, our rates are below average as well. Nevertheless we are glad to hear that you liked your stay with us.

"Spend a few minutes on the train, save many dollars on your hotel!"

4
07/09/2017

A nicely refurbished hotel with a modern feel, I paid about A$90.30 per night for my Standard twin room. This includes the €30 additional tax that I paid directly to the hotel upon check-in, which comprised €3 per person, per night. Check-in was OK, I arrived on a rainy night and even though the staff member behind the counter could see us standing at the door getting soaked in the rain, it took him a while to open the door which made me quite angry. Some troublemakers (of dark complexion) had followed us from the train station so perhaps the staff member was wary of them coming in with us. Anyway, all the staff were ultimately friendly. This hotel is located probably a maximum of 30 minutes from Amsterdam. That is, if you factor in waiting around 10 minutes for the train, taking the 12 minute train ride to Zaandam, and then walking the 5 minutes from the train station to the hotel. I found it a good compromise, especially when pre-booking early to get the best rates, considering hotels in Amsterdam are almost as overpriced as hotels in the main cities of America! Sadly and surprisingly the train is not included on a GVB day ticket because Zaandam is outside of the Amsterdam transport area, and NS trains aren't part of GVB anyway, so a return train trip into Amsterdam will cost you €6,40. If you have an OV-chipkaart it will cost you €1 less, but you must have minimum €20 loaded onto the card to be able to validate your trip! This isn't so helpful if you're only there as a tourist and want to use the full balance of your card. The Netherlands, or at least the greater Amsterdam region, could certainly do with some improvements on public transport ticketing integration! In my home city, an all day adult ticket across all modes of public transport, within the whole greater metropolitan area, costs the equivalent of €5.50! OK, back to the hotel: My room was a reasonable size and clean, especially the bathroom which was a good size and modern. The area was generally quiet, and so my room was very quiet which I appreciated. Beds were comfortable and while the selection of English TV channels wasn't huge, it was still OK. I had no issues with the Wifi. The DEEN supermarket, a 3 minute walk across the carpark, was very convenient, and is open from 0800-2100 every day except Sunday, when it is open 1000-1900. While I didn't purchase breakfast at the hotel, they did have a good selection, including a Chocomel dispensing machine! I would recommend purchasing breakfast at check-in for a discounted rate if you're stuck for ideas. So, to summarise, this is a good quality 3 star hotel that is definitely worth considering for those who don't mind staying a bit away from all the action to save a significant amount of money. A short walk away is Zaandam city centre, with some reasonable options for dining and shopping, and the area is generally pretty quiet.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for staying with us and your extensive feedback. We are situated in a quiet and safe area. We are sorry that it took longer than you expected to open our front door at night. Our door is of course in the day time open every time. Whilst we are not included in the GVB tickets, there are regional day tickets that allow you to travel to the airport, Amsterdam centre, Amsterdam beach, Amsterdam Castle, Zaanse Schans, Volendam and Edam, all touristic hot spots in the region and include train, bus, metro and tram. Considering that our hotel rates are much lower than in Amsterdam centre, this is in our opinion definitely a good option. We also have a mini market in our hotel now so no need to go through the rain to the supermarket. But good to hear that you enjoyed your stay anyway.

"Met our expectations."

4
03/09/2017

On arrival at this hotel the reception staff were very welcoming was given room card 501 and was given a couple of paper maps which the young lady circled interesting parts of the city very polite and professional we booked breakfast for the following day at the reduced rate of €10 each nice self service of bacon, beans,bread,fruit etc coffee lattes were very nice our room was fine was up early and out to Amsterdam central arriving back later in the evening beds were comfy nice big shower towels changed frequently safe free to use microwave by a small sink unit and a flat screen tv on wall on our last night we decided to eat in the restaurant two meals of half a chicken and chips and one burger and chips my wife enjoyed her meal the chicken and chips were ok finally hotel location to train station excellent nice shopping precinct plus restaurants further up the hill would use again if we came back to Amsterdam.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay and review. We are looking forward welcoming you back.

"Good Stay"

3
01/09/2017

Overall a good hotel. The room was tiny though and the floor had not been swept and was quite dirty. Other than that, breakfast was good, staff were very helpful and location is fantastic - 2 min walk from Zaandaam station which takes you straight in Amsterdam Centraal.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay and giving us your comments. We do apologize that the floor was not swept carefully.

"Modern hotel with convenient location."

5
25/08/2017

My wife and I spent 1 night with a prepaid reservation. We arrived by rental car after visiting the Zaans Schans just 7 km north then drove into the gated parking right next to this hotel. Check in was pleasant with english speaking Damian and we were soon on the elevator to our 3rd floor #307. The efficient room had 2 twins(put together) with nightstands, small table with chair, small desk with chair. An adjoining shelving unit had a clothes bar, cabinet with hot pot with coffee and tea, safe and small refer. The flatscreen had extensive cable with full international channels The fully outfitted bathroom was perfect with ultra hot water, the central AC was unobtrusive,and the room was spotless. We walked 100 meters to the large Deen Supermarket, another 100 meters to the escalator up to the Central Station, then directly out to the cities pedestrian zone. All hotel personnel were nice, including at the bar where we had drinks, and we conclude this facility is all good news.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for staying with us and your extensive review.

"Excellent buffet breakfast, especially for the croissants"

5
24/08/2017

It`s a modern hotel near the railway station and the shopping area and a few kilometers away from the factory mills in Zaanstad. The rooms are spacious and also taking into consideration that we receptionists were very friendly.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay and your excellent review!

"Great location, yummy brekkie!"

4
21/08/2017

Lovely location of Zaandam - nice quiet area to stay in and only 2 train stops away from Amsterdam Central Station. Clean, modern rooms. Very pleasant staff. Breakfast buffet was delicious! Would definitely recommend.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay and recommendation. Great to see you liked it, especially the breakfast!

"good hotel with the good location"

4
21/08/2017

This hotel was good choice, we could recommend, perfect location , next to the rw station, 2 stops from Amsterdam center. Also next to the beautiful city center of Zaandam. Good breakfast. Free parking. We liked modern, "fresh" design of the hotel .

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay and recommendation.

"Very well located hotel"

4
15/08/2017

The hotel was very close to the train station, which makes it easy to go to Amsterdam. The receptionists were really friendly and helped us with everything we needed. Besides, the room is quite big, really clean and also has a very big bathroom Without any doubt, I would recommend you to stay at Best Western Zaan Inn

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay and your recommendation.

"A hotel to recommend"

5
13/08/2017

We choose this hotel a small distance from Amsterdam,but easy to get to by train from Central Station.We stayed 2 nights and had a wonderful time....our room was beautiful and would have been an upgrade in Canada or the U.S.A.We had a nice and efficient bathroom,comfortable king-size bed,a kitchen,2 T.V.s and very clean and efficient.You arrive our take the train 2 minutes from the hotel.The restaurant and breakfast are first class ...what a choice...It was so good for us to be back in Holland and we are looking forwards to come back.....It took some time to answer because we went on a 14 day cruise out of Amsterdam.....

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you so much for your stay and excellent review. We are very glad to hear that you have enjoyed it. We do hope you had a nice cruise and we are looking forward welcoming you back again.

"Very good hotel but poor service"

3
10/08/2017

Location is located about 300 meters (more or less) from the Zaandam train station, and there is a supermarket in between where you can buy food or supplies. Its around 5 to 7 min walk from the train station. The rooms are nice and clean. Staff were mostly nice, but there was one particular staff who was a bit rude to me during breakfast. Something to note; if you didn't book breakfast with your hotel, you have the option to order it the night before and get some discount instead of paying it during breakfast time itself.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for staying with us. Sorry to hear that you find our service is poor due to 1 person, but thank you for letting us know at least. When pre-booking breakfast, you indeed get a discount.

"Excellent"

5
04/08/2017

It is a very nice hotel. The location of the hotel is good. Free parking on site. Staff is friendly and helpful. Breakfast is brilliant with a good choice of food. I liked absolutely everything about this hotel.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you so much for your stay and review. So nice to see you liked it!

"Recommended"

5
28/07/2017

We stayed there for 4 days with my wife. Zaandam is a lovely town and the location of the hotel is perfect. Its 2 mins walk to town centre and train station. Staff is friendly and helpful. Rooms are clean and quiet. We feel like home. Thanks!

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you so much for your kind review. Apart from Amsterdam, Zaandam itself has many interesting things to explore as well. Glad to see you liked it and had a good stay with us. Thank you!

"Good service with breakfast"

4
28/07/2017

Hotel close to Zaandam station and connecting to Amsterdam city. Visited Zaanse Schanns from here. Staffs warm and helpful with smile. They checked if we are ok with the place. Thumbs up !! There is also Deen supermaket nearby. Access to station and restaurants on the station street.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Glad to see you liked your stay with us and the area we are located in. Zaanse Schans is a must see indeed.

"Lovley"

5
23/07/2017

My husband and I just recently stayed here and it was Lovley! Staff very helpful and friendly, room clean and tidy. Hotel is right by the train station that takes you straight to Amsterdam central... even at the train station staff were friendly. Very pleased

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay. Lovely to hear you enjoyed it!

"Reasonable Price with good staffs and good location"

5
21/07/2017

We choose this hotel because of the reasonable price (hotels in centraal are so so high). This hotel is very close to a supermarket and the train station so it is very convenient. Staffs are helpful. The room is clean and relatively big from other hotels we living before. Although the shower sprinkler is too high, all basic things you need is given to you. Will definitely stay this hotel next time!

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay and your excellent review! Compared to the prices in the centre of Amsterdam, our prices are indeed very reasonable. We will have a small mini supermarket in our hotel as well for your convenience. For your next stay, the showerheads are adjustable in height. Till next time!

"Good and reasonably priced place to stay in Amsterdam"

4
19/07/2017

The staff were very helpful and the room was comfortable. The hairdryer was a bonus and I was lent a good iron and ironing board so I could get ready for a wedding. Breakfast was fine. The only comment I have is that the mattress cover made me uncomfortably hot and sticky on a hot night. And the bedside tables were shabby! Otherwise, I would absolutely return. A very handy location.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay and comments. Glad to see you had a good stay, despite some minor issues. The weather however was a bit exceptional for our country though.

"Nice stop for visit the region"

4
15/07/2017

Good installations and a fair price. The parking lot is free and they have a decent restaurant for dinner. Mice family room (Could be a nice option for family with toddlers, because has a small place with microwave and kitchen sink.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay. Glad to hear you liked it.

"Good 3 star hotel, rather expensive"

3
12/07/2017

This is a clean hotel with friendly staff located close to Amsterdam so most probably that is why the price is high. Breakfast is standard, nothing special. Served in the bar which gives it a special atmosphere. I will return when I need to be in the neighbourhood.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for staying with us. Compared to hotels in the city centre, our rates are modest, also for breakfast. We are looking forward welcoming you again.

"Great location with friendly staff"

4
09/07/2017

Our check-in staff was friendly and happy, which made us feel good after a long journey in. Everything in the room was clean and new. It has a hairdryer so that is a bonus. We had a room which faces a large carpark but it was never crowded or noisy in the evening/night time.The wifi was stable and fast. Hotel is situated very near to Zaandam rail station, but should not be enough to bother the light sleepers very much. DEEN supermarket is located conveniently in between the hotel and the station. They sell stamps as well though only available in a booklet instead of in singles. The only issue was the air-con did not work for the 4 nights we were there. We checked with a staff at the front desk who confirmed this. Thankfully the weather had been cooling enough in the evening or that would have been a real problem. Would recommend the property to anyone (as long as the air-con is working)..!

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for staying with us and thank you for your feedback. Our parking is indeed big enough so no need to reserve or park elsewhere. Sorry you had an issue with the airco but it is working properly (again).

"Functional and generally efficient"

4
26/06/2017

Location is good if you need the station (itself only a coupe of stops from central Amsterdam), but there's really nothing much around otherwise. Even with the window wide open (nice that they allow this, many hotels don't) it was quiet enough even for me and the curtains provided a reasonable blackout. Everything was spotlessly clean - it's a plan and simple hotel, but not in a bad way. Check-in was a little clunky - the receptionist was a trainee - but friendly and everything got done. Service overall is a bit on the amateur side; incredibly slow in the restaurant - took forever to get a menu and then a drink, but again friendly and helpful. I muddled up my Uber ride, so had to skip breakfast, but it looked reflective of the hotel - plain, simple, perfectly adequate.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for staying with us. Glad that in general you liked your stay. We are sorry that our staff was not up to your standards but thank you for pointing it out to us. If you will stay again with us, we will point out some points of interest in our neighbourhood as there is more to discover for sure.

"Close to Amsterdam"

4
25/06/2017

My husband and I stayed here for 3 nights. Nice hotel, very quiet for a good night's sleep. Very close to the train station (2 minute walk) and 2 train stops from Amsterdam Centraal (~12 minute ride). A large walking-only shopping street is beside the train station. Lots of nice shops but the people there are quite rude compared to Amsterdam. The staff in the restaurant/bar of the hotel are not very good and the maid walked in on us sleeping at 9am. A bit early to start cleaning rooms when many people are visiting from North America and aren't used to the time yet :) The shower in our room was fantastic and suited my 6'4" husband very well (which can be a problem in Europe). Overall, good place with great access to Amsterdam.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for staying with us. Sorry to hear that you had some issues with our staff. We will address this of course. We do hope you nevertheless had a comfortable stay with us.

"Good for business/meeting trip"

5
25/06/2017

The quality and comfort of the room is excellent. The bed helps resting and recovering energies. The bathroom is good, unfortunately without a bidet as everywhere in the Netherlands. Don't expect a breath-taking sight, you're just in Zaandam.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for staying and your great review. Nice to hear you had a good rest due to our comfortable beds. Unfortunately, bidets are not very common in our country. We indeed do not have stunning canal views but our area is improving a lot at the moment.

"Amazing hotel and staff"

5
11/06/2017

Excellent service, room and staff. The lady at the check in was extremely helpful and kind. We loved it. 2 stops from Amsterdam CENTRAAL train station. Super easy and safe to go and to come back. The food at the rest is delicious.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you so much for your amazing review!

"Great staff, great location"

5
08/06/2017

Hotel staff were fantastic. Room was comfortable and the food was great. The location was perfect. Free parking and a short trip into Amsterdam by train. Would definitely recommend this hotel for a visit to Amsterdam and or Zaanse Schans which is also a short train ride in the other direction.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for staying with us. Glad to see you liked it.

"Clean modern hotel near train station"

5
07/06/2017

The hotel is very clean & in good location. It is located near train station.Our suite is very big for 3 of us.Our 15 year-old-daughter got her own space with 2 beds ( twin beds put together)all by herself! There is a dinning table & chairs, small kitchen area with sink,microwave, coffee maker, electric kettle, coffee&tea.Bathroom is clean Breakfast is excellent.staff are friendly.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for staying and your excellent review. Our Family Rooms are indeed very spacious.

"Good, just replace the mattress pads."

4
20/05/2017

Loved this little hotel, two stops by train up from Central Amsterdam and the cost was low, compared to the Central hotels. Only problem was plastic mattress pads made us sweat all night. Hopefully they'll replace them, before we come back. Definitely a great place to stay and see Amsterdam for the price, make sure you get the 10 euro breakfast which was all homemade croissants, eggs, bacon, fruit and more. Friendly staff.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Once more, thank you for staying with us and for your repply. We will take your feedback into consideration when we change our bedding. Meanwhile, do let us know when your travelplans bring you back to us, so we can take care of this.

"Amazing"

5
17/05/2017

This hotel is not only in a hidden gem of a location but is a fantastic quirky hotel to The hotel had everything you needed with a great service from staff which were extremely friendly and helpful The rooms are ample and very clean and extremely comfy, food and drink was good Would highly reccomend

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you so much for your amazing review. So good to hear you liked it!

"Great location. Very clean & modern"

4
12/05/2017

Staff were amazing. Great location. Next to supermarket & railway. Stayed in a suite. Loads of room. The only thing I can knock was the pillows are way too small. Also could do with some drawers beside the bed instead of the little stools.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for staying and for your great review! Glad to see you liked it. When buying new pillows we will certainly order bigger ones.

"Wonderful location and excellent service"

5
02/05/2017

Location - Chose that for it's proximity to Zaandam and really, it is just 2 stops away from Amsterdam Central. Convenient location in between the airport and the city without the crowd. Close to a supermarket for your needs as well. Check-in : Fuss free and even though i read about the snooty service but Lisa was really nice after my 1st check in and she remembered me and that I had luggage which I kept with the Hotel. Room : Clean, comfortable. Only that my 2nd room (Room 205) had quite a faulty shower system which didn't drain as fast as it should. Overall, would stay here again!

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your wonderful review. We are very glad to hear you liked it. As far as the snotty service is concerned, do note that this is for sure not our regular standard. We have meanwhile fixed the bathroom issue already.

"Very helpful staff, great location"

4
02/05/2017

One night for the family (2 adults, 1 toddler and 1 baby) after having spent the day in Keukenhof. Hotel ideally placed to visit Zaan area and the staff were incredibly helpful. There is a supermarket across the large car park (avoid driving into this one as it is paid and hotel has its own car park on the other side) to load up on supplies if necessary. Train station a short walk away to get into town. Breakfast was very good; room small-ish but with large king bed and basic amenities. Would recommend as a staging post for Amsterdam and the region. Price wasn't exceptional value for money but given the time of year and location that was probably to be expected.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for staying with us during our high season. We have indeed more discounts available in other times of the year. However, compared to the hotels downtown, there is still a huge difference in rates. And parking is mostly free with us.

"Comfortable hotel, great value, free parking"

5
25/04/2017

Modern designed hotel. Very friendly staff. Clean and cosy rooms. Next to station with fast access to centre of Amsterdam and could leave car for free. Restaurant with good food and some local specialties. Great place for a short stay.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you so much for your great review!

"Awesome stay"

5
20/04/2017

Nice hotel with beautiful rooms and awesome food. Of course it is expensive but the plates are so big! We stayed in the 5th floor and had extra sports running the stairs - but of course there is a life.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Dear Alina, thank you for staying with us. Awesome that you liked it that much! We will have a new menu shortly with even more lower priced dishes. As we do not have a gym, a room on the 5th is a great exercise when you do not use the elavator; very healthy!

"Excellent"

5
17/04/2017

Stayed at the hotel from the 13th to 15th April. My daughter loves the mini playground! The staffs are helpful and friendly, the location is excellent. Only 3 to 5 minutes from Zaandam train station which will take you less than 15 minutes to the city centre and the windmills. The zaandam centre which is about 10 minutes walk from the hotel is also very nice and unique. The only thing that we regret is that we didn't stay longer at this hotel and decided to stay at a hotel near to the airport meanwhile it took only about 25 minutes to reach the airport straight from zaandam. I strongly recommend this hotel to anyone who is planning to visit amsterdam.

ZaanInn, General Manager at Best Western Zaan Inn, responded to this review
Thank you for your stay and your excellent review. There is indeed a direct and quick connection to the airport and also the Amsterdam city centre is a short ride away.

"More than adequate"

4
11/04/2017

This was a one night business trip booked by my client. The hotel was very clean and the reception staff extremely helpful. The room was more than adequate for one night, with the bed being comfortable and the bathroom feeling newly decorated. The restaurant was excellent, if maybe a little pricey, but the food was very good, i can highly recommend the ribs and the staff were efficient and friendly. Breakfast was served in the restaurant and there was a wide range of buffet items giving good VFM.

ZaanInn, General Manager at BEST WESTERN Zaan Inn, responded to this review
Thank you for your review. Glad to see you liked it. We are preparing a new restaurant menu with an even better price range.

"Very good and really close to Amsterdam"

5
08/04/2017

Very good and really close to Amsterdam. The crew is really polite and friendly and here to help you with tourism informations and advices. The hotel is really really close to the train station and an atm and a supermarket. And for the geocachers out there, there is a cache in the lobby! ;-) One thing maybe to little improve. As I share and understand your ecology policy, something to dry out the towels would be great. Just on the chair is not enough. Despite that your hotel is perfect for me.

ZaanInn, General Manager at BEST WESTERN Zaan Inn, responded to this review
Thank you for staying with us. Nice to see you found the cache as well!

"Great Location with Affordable Price"

5
08/04/2017

This hotel is only 2 Train Stop away from Amsterdam Central Station (< 12 mins) cost Euro2.70 with OV Chipkaart. Without OV Chipkart will cost you Euro1 extra. If you are staying at this hotel, I would recommend you to get the OV Chipkaart which cost Euro7.50 (un-refundable). Your card must always be reloaded with at least Euro20 if you are taking the train. This credit can always be refunded at the airport or any other train station with counter service. Euro1 admin fee will be charged for the refund process. The refund process is fast and in cash as long as the credit in your card does not exceed Euro30. This hotel is only 400m away from Zaandam Train Station. From the platform go upstairs, turn right then down the escalator. Once at the street level, make a SHARP right (NOT straight out then right). Walking down you will see Deen Supermarket along your way before you reach the Hotel. Deen Supermarket is only 1 min walk away from this Hotel. This is a big supermarket and I always get my daily necessity from there. It is very convenient and also 1 of my major reason why I choose this Hotel. This hotel is actually situated in Zaandam, not Amsterdam. Personally after visited these places, I find myself prefer Zaandam more than Amsterdam. Zaandam is a very peaceful and quiet city. Amsterdam is too crowded for me. If you are exiting the Zaandam Train Station from the left exit, you will be amaze with it's beautiful shopping district. You can spend half day there at least. There is also a big supermarket there called Albert Heijn. From Zaandam Station, you can actually easily access to many other well known attraction. Zaanse Schans (Windmill, Clog Workshop, Cheese Factory etc..) is only 2 Train Stop Away < 10 mins (Get off at Zoog-Zandijk Train Station). If you wish to visit Keukenhof (Tullips Farm), take a train from Zaandam Station and get off at Amsterdam Schiphol Airport Train Station 17 mins (3 Train Stop away) at Euro4.50. From the Airport, take direct shuttle Bus 858, 30mins straight to Keukenhof at Euro5. All this you can use the OV Chipkaart. I did not use the laundry service. However, if you need it, it will cost Euro17.50 per 5kg wash.

ZaanInn, General Manager at BEST WESTERN Zaan Inn, responded to this review
Thank you very much for staying with us and explaining so detailed how to get here and to the centre of Amsterdam. As you have mentioned, the centre of Zaandam is also undergoing a major makeover and is very nice to explore.

"Business visit"

4
06/04/2017

A very pleasant hotel with a good restaurant and bar. Good food for good prices. Hotel is very near to the city center and train station. It is not on a busy road and very quiet. Zaandam is a very nice city with lots of shops and with the train (only 3 minutes away) you can travel to Amsterdam very easy. A visit to the Zaanse Schans is also worth wile.

ZaanInn, General Manager at BEST WESTERN Zaan Inn, responded to this review
Thank you for your nice review. Although it was a business trip for you, good to hear you managed to visit the famous Zaanse Schans as well.

"20 minutes from Amsterdam, close to local amenities"

4
03/04/2017

The hotel is situated in Zaandam approx 20 minutes from Amsterdam central via train. The train station is maybe a 5 to 10 minute walk from the hotel so not particularly an issue. There is a supermarket outside of the hotel with local restaurants etc available in zaandam (worth having a walk through). The hotel is decorated very well with modern interior. Rooms are well equipped with safety deposit box, tea and coffee making facilities and a fridge. Rooms very comfortable and spacious.

ZaanInn, General Manager at BEST WESTERN Zaan Inn, responded to this review
Dear Claire, thank you for staying with us and your nice review. We are indeed conveniently located to visit Amsterdam. But also the local centre of Zaandam is nearby and is worthwile spending some time.

"Would love to return one day"

5
15/11/2016

Enjoyed our stay, staff very pleasant, room quite, had fridge, safe,tv, kettle and shower room with shower cap, shower gel, towels. Short walk from train station make sure on leaving station you go to the right exit at top of stairs. Safe area.. 2 females and returned late some nights.Next to supermarket....fresh squeezed orange,croissants and bread every morning cheaper than the breakfast at hotel. Glad I stayed here I have stayed in Amsterdam for the same price and shared bathrooms. Regular trains from Amsterdam and Schipol airport. Took a short train ride to Zaanse Schans (cheap ) worth going.

"Nice stay but no food :-("

4
08/11/2016

Quite small rooms but modern and very clean, with comfortable beds and an excellent little bathroom with shower. Downside was the restaurant; we had made no reservation and would have had to wait for more than an hour to be seated. So we opted for a pizza delivery service instead :-P

"Great Location, Modern Hotel"

4
06/11/2016

Just arrived home after 1 nights stay in this hotel. The location is the best part, it's a 5 min walk (if that) to train station which is only a 10 min train to Amsterdam Central- cheap train tickets too! The trains are very regular and go on until 2 in the morning. The staff were very friendly and welcoming. The room itself was great, very modern with nice size TV on wall, kettle and tea and coffee facilities, nice spacious bathroom, huge double bed and lovely view of the surroundings. I would definitely recommend this hotel, wish I stayed longer.

"Great hotel"

4
01/11/2016

We stayed in a family room which was ideal for 3 adults. Staff were very helpful both before and during our visit, with suggestions of places to visit etc. Just a few minutes walk from the station and the town of Zandaam. Breakfast was a good selection. Ate in the restaurant one evening of our stay. Food was lovely but menu could do with a few pasta dishes/ snack type meals etc.

"Lovely hotel "

5
29/10/2016

A really lovely hotel in a great location for visiting Amsterdam and all the sites. Only 15mins on a train to the centre and only a 3-5min walk from the station to the hotel. Lovely big rooms with excellent facilities including a safe, fridge, large shower, TV, big beds. Supermarket next door which offers everything. Friendly staff. Only downside was the hotels restaurant was very expensive and didn't offer much choice of meals. Also the pillows were hard and uncomfortable for sleeping on.

"Perfect location"

5
28/10/2016

We had a great stay at Zaan Inn. Very friendly and helpfull staff. The room was clean and nice. Bathroom well equipped. Breakfast : enough to choose from! We also had dinner at the hotel-restaurant. That was good. Free parking is very pleasant. The location is perfect! Close to Zaandam citycentre and the railwaystation, so Amsterdam can be reached within 12 minutes. We'll planning to stay at Zaan Inn again in a few months.

"NO WARM WELCOME"

1
24/10/2016

Unfortunately not a good experience. The staff was really "cold" and rude (except Luigi); we booked by Amex and we paid by american express, but we didn't buy the breakfast for a mistake. So, after the first night during the breakfast the waitress asked us if we had the breakfast included in our rate. During the vacation we took 5 flights and I didn't remember if I booked the breakfast. So, the receptionist (when we were eating) asked us to interrupt the meal to pay the breakfast, not a request but a command. It was very rude!! In other hotels never happened this!

"Average "

3
20/10/2016

We went there as family of 4 and got a 1 bedroom apartment. We felt the design of the room was not great. For example the bathroom was a glass sliding door, and can be inconvenient when you are staying with family (4 adults). The door leading to the bedroom is also not a proper door. The location is near the supermarket which was very convenient. It is also near the train station (5-10 min walk) so taking the train to the airport, city or other tourist spots was quite convenient as well. Service staff was friendly and helpful. Overall average.

"Feeling like home"

5
29/09/2016

Very friendly staff, they offer a solution before you can even ask the question. If you're not looking for the stanard 'posh' hotel approach, bt for a genuine customer oriented approach - this is the place to be!

"Great stay!"

5
25/09/2016

We had a great experience. Our room was very clean. Beds were comfortable. I was very pleased with the location for our 12-day stay. It was a short walk to the train station and conveniently located near a grocery, shops, and restaurants. So glad we stayed a bit out from Amsterdam...so peaceful.

"Great location with friendly service"

5
19/09/2016

We recently stayed here for two weekend during a biking trip. We found the hotel tidy and clean with great service. The patio was handy for a couple of afternoon drinks. Great location next to a grocery store and about 1km from a nice dam with lots of cool places for dinner and drinks.

"hair all over"

3
14/09/2016

room was very filty hair all over the floor , the bed was also filty whit hair in it we did get an other room that was clean and excuses we where very dissapointed we paid €186,- euro for 1 night en expected more from this hotel

"Nice no frills hotel"

4
12/09/2016

Pros: Room well equipped; 2 chairs, refrig. hot water pot Cons: Would have liked a clean mattress upon arrival; safe too small for a laptop We had a similar stained mattress experience with Best Western in Rouen, France where we had to leave because, after trying three rooms, they couldn't provide a clean mattress. I alerted Best Western in the US (Kaitlyn Customer Care Phoenix AZ) and was stunned to get an email from Best Western saying they added the info to “their file” and confirmed Best Western only requires a clean mattress cover, not necessarily a clean mattress. I believe mattress covers are to prevent mattress stains, not to cover them up! The Zann Inn did get it right on the second room offered and we enjoyed our stay. If arriving by train: from the platform go upstairs, turn right then down the escalator. Once at the street level, make a SHARP right (NOT straight out then right) and you'll find it easier than we did!

"Second time at this great hotel"

5
10/09/2016

The Zaan Inn is ideally located within easy reach of Amsterdam (20 minutes by train), but out of the noise of the city centre. Zaandam itself is an attractive place with a good mix of modern and historical areas. Plenty of good places to eat and drink in town or in the hotel itself. The hotel staff were all friendly and helpful and appeared to speak almost any language they encountered! We have stayed there before and would certainly stay again.

":)"

5
31/08/2016

we stayed here with a package deal and we found out when we got to the airport it wasnt in amsterdam it was just ouside a train ride away so we got there then they told us that the travel agent we booked with had cancelled the booking but they rang up the travel agent for us to find out what was going on and we sorted it in the end must of took the manager about 2 hours to sort but nothing was to much trouble. then i couldnt get into my suitcase so the same manger came and helped he was sawing through my lock for about 20 mins trying to get it through we got there in the end. Thankyou for everything you did for us it :). Lovely hotel, really nice location, staff are brilliant. so glad we stopped here we didnt want to leave! would highly recommend ++++++.

"Nice hotel, got everything we needed"

4
28/08/2016

We stayed in a "family room" on the 5th floor. Pros: * not very close to the railway; so it was quiet; * they had a locked garage for bicycles; * family room was nice and had a microwave and a fridge; * the room had enough space; * a large supermarket was next to the hotel. Cons: * the room did not have a balcony;

"Modern room with worn out matresses"

3
26/08/2016

+ Good location 15 min (6 Euros return) by railway to Amsterdam. Free parking for your car. Choice of restaurants and shops behind the railway station, just 10 mins from Hotel. Clean rooms with modern but simple furniture. Clean bathroom. Shower was clogged upon arrival this was quickly solved. Very competent, friendly and helpful reception. - Worn out matresses, backpacker-youth hostel style. Your back will sink down and rest directly on the wood below. In a 94 Euro-per-day-room worn out 30-Euro-matresses, incredible ! Moreover, for exactly the same room with one double matress instead of the two singles, the Hotel charges 10 Euro extra, that is per day ! Only one elevator for the whole hotel, daily use by cleaning personal, long waiting time in morning hours. Charge for standard breakfast for two persons is 25 Euro, far more than other hotels in the Netherlands. This is easy to solve: Just get your fresh breakfast items from the supermarket opposite the Hotel (opens 8 a.m.) for a couple of Euro and use the coffeemaker in the room.

"Nice modern hotel 20 mins from Amsterdam"

4
24/08/2016

Nice Best Western with all the usual mod cons. We had the suite with a kitchen and it was a comfortable and spacious place. One concern was the bathroom. It had a glass door which didn't leave much to the imagination of someone was on the loo or in the shower. Not all people sharing want to be so familiar! Bed was very comfortable and the car park large and overlooked.

"Nice hotel"

4
23/08/2016

I stayed there for 3 nights. Very good location, only minutes walking from Zaandam station, and there is supermarket just in front of hotel. Very friendly staffs and helpful. The room is nice and clean. I won't say the breakfast is very good but good enough for the price I have paid (sorry, I forgot how much exactly, most likely around EUR 7-8 per meal). The only problem I had is that the cleaning ladies were not really good. They even didn't put shower gel & shampoo in my room on the 3rd day and the mug I used for tea last night even didn't clean at all. Except these small problems, overall, this is a good hotel and is worthy to stay. I hope the management could see my comment here and improve their training to cleaning staffs. If I have a chance to go there again (most likely I will), I will still choose this hotel.

"Perfect Kingsize bed"

5
18/08/2016

Choose kingsize bed, realy wide :), also recomend breakfest, have a pleasant stay. Perfect lokation close to station and city center, free parking space. Even better then a stay in Amsterdam. Really werth to choose.

"Very nice hotel but disappointed by the service"

2
15/08/2016

The hotel was very good and nice and it is very central located and very near to the train station. When we first arrived we were 2 families with the same equal number of persons and booked for 1 week. We booked from booking.com and obviously as we booked the same room type and same number of persons the price on booking.com was exactly the same price. As soon as we arrived we went to check in and pay our stay and to our surprise one of the rooms came cheaper than the other,we offered to still pay the normal price and not the cheapest we agreed with the receptionist that when she finds the mistake she will tell us although she insisted that she will tell us when we do the check out. On the 4th night when we came back from our outing and went to go into the room, we found that our key card wasn't working. I came down again to the receptionist and she told me that our room was blocked because we didn't pay the in full. Please note that the receptionist saw us going out from the hotel and going in again and she didnt say anything to us, while we had a baby which was asleep and we couldn't go in because our room was blocked with all our belongings inside when on the first day we were insisting to pay full and the receptionist told us that if there was a difference we pay at the check out! We are very very disappointed by this service!

"Good shower!"

4
10/08/2016

Nice hotel with 'industrial' looking restaurant. Good price, free parking and good rooms. Rooms are too warm as in any hotel. Every room has a shower and no bath, a big plus for me. Personnel is very nice and helpful. Breakfast is not expensive and good.

"Nice hotel for a good value"

4
08/08/2016

Took this hotel on the last minute and not sorry for that. The hotel is very close to the city center (great shopping avenue near by) and to the train station which puts you in Amsterdam central station in 15 minutes. Nice breakfast (with extra fee), the staff was very friendly and helpful

"Great hotel"

4
06/08/2016

Zaandam is less than fifteen minutes from central using the train. Trains run every few minutes and there is only one stop. You can even get a train here from the airport. So it's convenient. Zaandam itself is charming with a few supermarkets and shopping centres. Even if you don't stay here it's worth a day trip. The hotel is a short walk from the station and is very quiet. Rooms a re spacious enough with a fridge and tea making equipment. Air con, opening window, pleasant service at the front desk. The prices are good by Amsterdam standards. My only complaint is that wifi was dodgy and slow. This seems to be a common complaint and they need to fix it. Please tell me when you do because I would definitely stay here again if it's fixed.

"Good location and good value"

4
04/08/2016

Stayed here for 2 nights in a 2 room suite for a family of 4. Much better value than staying in central Amsterdam and only 15 minutes away on the frequent trains. Free parking was also useful and convenient. Hotel is much nicer inside than out. Room was clean and spacious, with a useful kitchenette (limited to a fridge and microwave so don't expect a real kitchen). Only complaint was the see-through glass door to the bathroom, which my teenage daughters did not appreciate! Staff very nice and helpful, bar looked nice but we did not sit in there. Wifi pretty poor (it didn't work at all on our second night), but at least it was free and unlimited devices.

"Very Friendly Staff"

4
24/07/2016

The hotel is very conveniently located from Zaandam station. It is around a 5 minute walk (as you come up from the platform take a right out of the station, not a left into Zaandam town itself) We were on the 4th floor. The room was decent and clean. The bathroom was a good size. The air con in the room was a must given how hot the weather was (though the cleaners kept turning it off). The reception staff were so friendly and both they and the bar staff gave good tips and advice about places to go and see during out stay. Breakfast was really good with plenty of choice. Dinner was not quite so good. The choice was limited and the price was quite high. The wifi is a little hit and miss. Some days it was fine and on other occasions the download speed was around 0.6. There is a fridge in the room which is great and the supermarket is a stones throw away so you can stock up with essentials. The hotel was nice and quiet and we really enjoyed our stay. My daughter said the best was the most comfortable she had ever slept in. Overall I would recommend this hotel.

"Ideal for Friends & Family on Holiday"

4
22/07/2016

I loved this hotel because it was next door to the grocery store (Deen) so we could buy all sorts of drinks and snacks to have in our family suite. It's also right next to the train station. The front staff are very welcoming and friendly although the male waiters in the restaurant were not the greatest. It was hard to get their attention and they rarely checked on the table unless we managed to stop them as they rushed pass our busy table. The one female bartender or waitress was great though and very friendly. They would lock the doors at night so it made you feel secure which is a good thing. They did not seem to mind my friends smoking outside as long as it wasn't in front of the doors. I highly recommend the family suite to any groups traveling. This location also has a cigarette smoker's lounge room, cigarette dispenser, and pool table. I love the city of Zaandam and find this hotel to be ideal compared to the Innhotel across from it which is right on the city walk. This one is close but not too close to everything. The fact that it is right next to the Deen makes it superbly ideal for week long vacations with family and friends!

"Pretty good"

4
15/07/2016

Reasonable, clean but very uncomfortable beds. Front desk is not trained well. They insisted giving us a handicapped room with an inconvenient shower saying that all the rooms are like that. We insisted, finally they came up with a normal room. Centrally located. Location allows convenient sightseeing trips in the area.

"Basic hotel"

3
05/07/2016

This was a basic hotel, not too bad and not great. I stayed here with my partner in mid June. It was a non smoking hotel, wifi connection was okay - not great (in rooms). The rooms were quite a decent size. We had breakfast included which was pretty basic too, nothing too fancy. Right opposite (across the car park) was a great supermarket which was very handy. The best thing about the hotel is defiantly the location. The train station was a 3 minute walk from the hotel - one direct train takes you straight to dam square which took about 15 minutes; this was very useful as we were in dam square everyday. The area near the green hotel (inner hotel) which is a 5-10 minute walk from zaan inn is a very nice area which has lots of different shops and restaurants.

"Surprisingly good"

4
01/07/2016

Hotel looked dull from the outside but is much better inside. The rooms are huge with a completely separate sitting room with a small kitchen but a full dining table. TV in sitting room and bedroom. The bathroom is also huge and set up as a full wet room. Good and full set of toiletries. Location is 2 mins from the train station and the restaurant serves until 22.00 so a great location for a weekend away. The main town is 10 mins pretty walk along the canal. There are many restaurants and bars around the central square.

"Zaan Inn stay 3 nights"

5
28/06/2016

Just had a three night stay,nice room ,helpful staff,near train station,free parking .Breakfast had lots of choices,i would stay again in the future,a three minute walk to the station to catch a train to Amsterdam.

"Lovely stay outside the big city"

4
20/06/2016

We needed a stay in Amsterdam or close-by. For the price we've paid, we would have only obtained a dump in the city, therefore we choose this one outside and after a recommandation from a friend. As we were not visiting Amsterdam anyways, that was the best choice. It's close to the train station & also close to the lovely & small city centre. We arrived early in the morning due an early flight & were happy to get an early check-in. Room were clean & nice. Breakfast was a small buffet with almost everything you need.

"Would stay again. "

4
19/06/2016

Stayed for 3 days, was close to the shops and a train station which was good as it was easy to get a train into Amsterdam. Nice and clean bathroom/ shower, always tidied by the maid. The restaurant was reasonably priced and food was okay. Hotel stated to have a double bed but unfortunately was two singles pushed together and easy to fall through. Good for young couples, wouldn't recommend to families and large groups.

"Overall OK for 3 stars"

3
15/06/2016

No recognition as a BW Diamond member. No upgrade, no welcome drink. Bad start at check-in. Parking is free. Room was rather small. Some vintage furniture. Dust on the floor under the desk. Room 201. Kingsize bed. Didnt liked the matrass and pillows. Small bathroom. I skipped the bar and restaurant because i didnt liked the atmosphere. No cosy lounge seating. Mix of old and new. Vintage furniture. Open ceiling. Not so comfy seats. High tables. Not my thing. Breakfast next morning buffet style. Cost €9.50 if booked in advance. Ok but nothing special. Hotel is in a former office building behind the trainstation. Good quick connections to Amsterdam CS. Supermarket (Deen) across the parkinglot. Dont think i recommend this hotel. There are better options.

"Uncomfortable,ugly and unplesant room"

1
06/06/2016

This was a very,very bad experiance with this hotel.For the first time I'm extreamly disapointed from Best Western.The room is very small,the bathroom is in fact part of the room-there is a rolling door that "separate"them but it's not a real door.All the steam from the bathroom is comming in the room.The bed is smaal,very soft with a big pillow.Disaster for sleeping.The walls are so thiny that you can hear the bteath of your neiberhood.They have try to do a "design"room,but the result is horrible.Everything is old and bad smeling.Very disapointing place!

"Beautiful rooms, very clean hotel, 15 mins from Amsterdam"

5
05/06/2016

The Zaan Inn is only 15 mins away (by train) to Amsterdam central station. It is an excellent option if you wanna visit the Dutch capital, as it is cheaper than most hotels in the city center while offering high-quality rooms. Train to Amsterdam costs only 2.7-4€ so definitely affordable. I recommend! GOOD POINTS - Very clean rooms, with king size bed, spacious bathroom and nice decorations - Cosy breakfast room, billiard and smoking lounges - Laundry service, supermarket and shops (Primark, H&M, Starbucks) nearby - Close to the Zaanse Schan, an area famous for its windmills - Good check-out time (12.00) - Free WIFI LOWS - Not in Amsterdam ( but as said, it's a quick trip!) - Expensive breakfast (12€)

"Good value"

4
03/06/2016

Clean room, quiet, breakfast good value, V. good and friendly staff. Location good for Zaandam station and onto Amsterdam 10 mins by train. Zaandam pleasant small town, good shops and eating. Visit the windmills location.....good day out 5 mins by train and 15 min walk or hire a bike from the station.

"GREAT COOPERATION"

5
01/06/2016

Always very nice and fast communication cooperation, excellent services, pleasant staff. It is a pleasure to work always with Zaan Inn hotel. Our high recommendation to all tourists who wants to visit Amsterdam and surround areas. Rent A Bus Europe Holland

"Friendly staff, amazing rooms, excellent wi fi and good breakfast."

4
27/05/2016

I wish I had stayed two nights here instead of the one. This was by far the best hotel I stayed in during my travels in Europe this year. The staff were very sweet and caring and I had an amazing nights sleep. The wi fi was fast and efficient and the breakfast was good. They served what I have certainly found to be the most "melt in the mouth" croissants ever! This is definitely my first choice hotel for when I visit Amsterdam again. Its proximity to the zaandam station makes the commute to the city centre a breeze.

"Clean and quiet - easy access to Amsterdam"

5
25/05/2016

-Excellent breakfast -100m from Zaandam train station and 10 minutes from Amsterdam Central Station. Don't be worried about the noise you won't hear anything. -The center of Zaandam is lovely with good restaurants.

"Excellent Location."

3
23/05/2016

The location is excellent. The hotel is very near to the Zaandam train station, could reach Amsterdam city centre by train easily. The room and bathroom was okay and clean, except for the smell of paint/varnish. The smell of the hotel walkway, strong smell of paint/varnish. I think the hotel is doing a renovation work, maybe.

"Unreliable Receptionist"

2
20/05/2016

A yung man work in the receiption is Unreliable man.he suggest us to go by texi to the airport leave at 03:30 for my airline to fly at 9: 30.because he said the first trip from zaandam to Amstedam is start at 7 : 75 every morning but when i ask the train information the fact is start from 05:. 35.and the time enough for us to go by train.so i think the guid is so poor and dishonest and not professional.

"Heritage trip"

5
08/05/2016

If your looking for a ''Family'' style hotel this could be the place. 1 block away from train station into Amsterdam, 10 minute drive to Zaan Schaans, grocery story within 1/2 block...all you need..free parking!

"Nice Hotel, Convenient Location"

5
06/05/2016

We stayed here for 4 nights while visiting Amsterdam. The hotel is a 5 minute walk to the Zaandam train station. There is a large supermarket (Deen) located bewteen the hotel and the train station, and there is a large shopping area on the other side of the train station with restaurants (both fast food & upscale) as well as all kinds of shops. There is a ticket office in the train station, which is convenient for advice, as well as for buying tickets with notes if you don't have coins for the machines. It is only a 15 min train nride to the Amsterdam Centraal Station (2nd stop), and a 20 minute ride to the airport (3rd stop). The trains run frequently, and we had no problem managing our large suitcases withn escalators and elevators at the stations. The hotel is very clean and quiet. We were happy to have central air, as the weather was unusually hot during our stay. The beds and pillows were comfortable, and the bathrooms were modern and a decent size. Rooms come with a mini fridge, safe, and a small table and chairs. There was plenty of counter space to hold 2 large suitcases, as well as hangars on a rack area to hang clothes, and a shelving unit for other stuff. The breakfast buffet was very nice with eggs, bacon, cold cuts, home-made breads, patries, and fruit. I highly recommend this hotel.

"Nice Hotel"

5
02/05/2016

This hotel was nice and clean with English speaking workers so was easy to communicate. Was a 2minute walk from the train station so easy to travel to and from airport. Also a 10minute train ride to Amsterdam Central where the main attractions are so was very convenient to get about. Only thing is to aware of, on arrival you do have to pay a city tax being a tourist.

"Good quality hotel"

4
01/05/2016

This hotel is just a couple of minutes from the train station in Zaandam. The rooms were very good and very clean and nice bathrooms. We had breakfast at the hotel and this was a buffet style with good quality food. The staff was very friendly and helpful. The hotel is only 12 minute away from Amsterdam by train so it is very convenient. I will book again if I go to Amsterdam. The only downfall is the Wifi connection. It runs very slow but I was told they have a problem and they are working on it.

"Cosy informal hotel with good facilities"

4
27/04/2016

The Best Western Zaan Inn is a hotel that, in spite of its large amount of rooms, offers a cosy informal atmosphere, especially by the small scale and warm set-up of the restaurant. The room we had was comfortable and silent with a great bed. Great value for money so close to Amsterdam.

"perfect stay"

5
20/04/2016

Perfect location and services. New rooms, coffee, tea and water boiler in the room. Very large flatscreen tv with national and international stations. Excellent climate control. Perfect location for trips to the Czar Peter house, and the bulb fields and Keukenhof.

"Good Stay"

4
13/04/2016

Excellent location for us - free parking and and train station is only 5min walking for easy access to city and airport. Good breakfast, clean room though on small side , and helpful staff. Would stay again if I come by car. Amsterdam is an lovely city!

"Amsterdam family trip "

5
12/04/2016

Great hotel far enough away from the madding crowd , near enough to get to , clean friendly hotel in great location , and at half the price of similar hotels in the centre of dam , would definitely recommend to all and would stay again , easy access to the windmills at zaan schaans,service and cleanliness was top notch

"Great for Amsterdam and local beer in the bar!"

4
09/04/2016

Just outside the station with frequent and cheap trains into Amsterdam Centraal. We stayed with our two kids. The suite, with separate bedroom was great. Staff were really efficient and friendly. A bit of plus was the bar that had some really good local beer, staff were knowledgeable. Worth walking into Zaandam really pleasant little place with a few decent bars and eateries.

"Great place to stay"

5
06/04/2016

Excellent location, very close to Zaandam station still very quiet. Amsterdam Central is about 15 minutes away. The room was great, the bed was very comfy. The breakfast is all-you-can-eat style, always was fresh bakery and the lineup was very diverse. I'll definitely stay there again if I visit Amsterdam area again.

"What a shame !!"

2
29/03/2016

Some of staff are a bit inflexible, unaccommodating, abrupt & to regimental leading to this unsatisfactory review . It would be more stars ... But alas ....due to The 2 young ladies managing the bar on our arrival the night of the 25-3-2016 need to work on there customer relations or choose another job out of the hospitality industry possibly, As relations soured very quickly having been accosted on entry to the bar & over confusion from a minor infringement of company policy where children are involved & food ... Having missed the kitchen because of late arrival in part Due to world events recently making traveling from country to country A lot longer process than normal. Managerial discretion could have been used as of the late hour of night & circumstances, but sadly it wasn't Company policy is exercised to the fullest extent of the law...stray off the rules even a tad you'll be met with a terse response e.g 23:00 bar closes Arrive back 23:01 to make a night cap.... Fully staffed bar, absolutely unwavering NO!! drink ...not a chance ...8 of us the revenue they turn down, as it isn't cheap must be phenomenal. Still rules is rules Breakfast Understaffed 2 people catering for all hotel guests not good. To much time waiting for the refresh & replenishment of hot food items, crockery, bread, Clearing & setting of tables In my opinion two much work for 2 people & dependent of the pair managing breakfast we are back to certain policy's again One morning allowed ketchup ... Next morning not allowed ketchup Hmmmm....hmmmmm All these factors Turn breakfast into a long drawn out process Rooms Clean very clean can't fault them Room size big family room We had no wifi issues, Location Ideal for Amsterdam & surrounding areas, quiet & safe, fabulously located to train station making commuting simple & plenty of parking All this leads me to the conclusion I wouldn't stay here again unless a certain staff contingency are brought up to speed resulting in a better customer based experience for all ...instead of such a hard line approach. Such a shame ...the guy who is the deputy manger he's great ...thoroughly nice chap & Vicky More like them please :)

"Ideal"

5
10/03/2016

a very clean and modern hotel, staff are friendly and rooms are a decent size, the hotel is less than I five minute walk to Zaandam train station and a local supermarket, ideal for anyone that wants to visit Amsterdam but doesn't want to stay in the centre

"Excellent"

5
07/03/2016

Both the hotel and the people are excellent. This is a very good choice and value for money. The rooms are clean, good beds and excellent wifi-internet. Also the hotel bar en the hotel restaurant is good.

"Nice comfortable hotel!"

5
29/02/2016

We stayed in Zaan-Inn for one night. The staff is very friendly and makes you feel welcome. Checking in went fast. The rooms are nicely decorated and clean. There's free parking around the hotel which is a plus. The trainstation is nearby. I would recommend this hotel to anyone who would like to visit Amsterdam, Zaandam or the Zaanse schans.

"Good Location, free parking."

4
28/02/2016

Perfect if you arrive by car because the hotel offers free parking. Only 5 minutes to walk and you are at Zaandam train station. On the other side of the train station you'll find plenty of shops. A train from Zaandam to Amsterdam Central station only takes 15 minutes and the ticket only costs you a few Euros. Compared to most hotels in Amsterdam you get more value for your money at this hotel. There's also a supermarket next to the hotel which might come in handy. Book your stay on the hotel website instead of s booking platform to save some money.

"Great location, excellent hotel!"

5
21/02/2016

We had a 4 night stay here and enjoyed every second. Zaandam is a great place to stay. Close to transport links and lovely shops and restaurants and bars around the area, all around 20 minutes walk away. Under 10 min walk to the train station that has fast links to the airport and the Amsterdam central. Perfect for a relaxing getaway. Staff were excellent and it's right opposite a supermarket and the hotel is so quiet! Highly recommended

"Mike aris"

3
21/02/2016

Recently stayed at this hotel, nice quiet area, hotel was clean and tidy, staff was always polite and helpful, the rooms was cleaned everyday or when you wanted it to be cleaned, bedding changed on a daily basis or when you wanted it changed, room staff was friendly and helpful.. definitely would stay here again.. nice hotel shower.. A short walk from the station, and train link from the airport to central Amsterdam.. superstore a couple of minutes walk.. all in all very satisfied..

"So-so"

3
08/02/2016

We have been three times before in this hotel and were quite satisfied. Maybe our expectations were too high but this time we found the breakfast not worth the €12.50 charge. At breakfast all free tables were not cleaned and had used dishes. In fact the general cleanness left to desire. The rooms were okay but the shower did not drain properly. Value for money? Probably this time not.

"3.5 out of 5, AVG, will return"

3
28/01/2016

Cheaper solution for business trip, in principle, will go back. What I like: central location, big car park Interior design a bit retro, I like it What I do not like: Noise from the bathroom can not shut down in the night, but I can sleep 95% of the time. Not everything is neat and clean, such as the iron board Breakfast is very basic, compared with other chain hotels

"low cost sleeping"

3
18/01/2016

when you don't want to spend to much money for a good night of sleep, this is a good place to be. The environment is very quit. It is situated a bit out of the center, but with a car that shouldn't be a problem. Be careful if you don't know the area. Not al GSM-system are familiar with the changing traffic situations in this city. I was there in november 2015 and I had to drive some extra km's because my system wanted to bring me where I couldn't go ...

"dirty"

1
15/01/2016

After a long flight from Cape Town, we checked in in this hotel around 1pm. The hotel is conveniently located from the trainstation in a 5 minute walk. Checking in went fast too. The room looked as pictured on the website, only smaller. After unpacking and settling in and being in our room for about two hours, I made use of the bathroom. I noticed the sink had not been cleaned: the outlines of a soap bar were still very prominent on the sink. I also noticed a brownish smear, but with the fatigue kicking in I decided housekeeping may have forgotten to clean the sink and I decided to do it myself with one of the cleaning wetties I always travel with. But when I sat on the toiletseat, I was horrified to notice a rather big dried up urine stain on the seat between my legs! This bathroom had simply not been cleaned at all, and from that moment on I lost all confidence in the hygiene of this hotel: it looked dirty and I felt dirty. Obviously I went down to the reception to request another room. Apologies followed and a new room was granted: help with changing our stuff was not offered. Finally taking a shower in our second room, it quickly became clear the drain of the shower was clogged. I stood showering with my feet in dirty water and so had to hurry too because otherwise the bassin may overflow. Very slowly the water would retreat, so my husband had to wait a while before he could take a shower. When I reported this problem the next day, more apologies followed and they said they would fix it. But when we showered again, the problem was still as big. We reported it again the following day, and when we returned, it was fixed. During check out they asked me how my stay was. I explained them it was unsatisfactory because of the dirty bathroom and the shower problems. More apologies followed and also the explanation that the shower could not be fixed on January 1st as their technical service does not work on that day: I pointed out that I paid for that day too, even more than on an average day because it is a holiday, and that if you run a 24/365 day business and charge for it, your service also should be 24/365.

"All in all good, few little hitches"

4
29/12/2015

Yes, the hotel is clean, at walking distance from the main railway station with good connections to Amsterdam and offers free car parking to guests. A shame that when arriving a ahead of the check-in deadline, the receptionist told us our room was not free and we'd had to wait for the room to be ready. This is clearly stretching the truth as after the first night, our room got cleaned and turned over by housekeeping whilst we were having breakfast; let's say it took us 30-45 minutes. The room would have been ready before the deadline, it was either the management's rule or the attitude of the receptionist that got the better of her.

"Clean, contemporary and great customer service."

5
18/12/2015

My Dad and I went to Amsterdam for a cultural visit to as many museums and galleries as possible. The Zaan inn in Zaandam is a perfect destination just outside of Amsterdam right next to the railway station leading straight into Amsterdam Centraal station. Everything about the hotel was great. The rooms were very clean and tidy (I used to be a housekeeping manager for airline lounges). The customer service of the receptionists, bar staff, waiters and cleaners was a credit to Best Western and the hotel manager. (I am currently a Front of House Manager for a global brand). The food was excellent. The breakfast has enough choice to satisfy every appetite and the evening meal is also a pleasing experience after a long day touring the city. Hotel decor is very new and clean with a trendy contemporary feel to the place. I will be going back one day with my family of 4 including 2 children under 6 as the hotel was such an enjoyable and relaxing experience.

"Clean and comfortable hotel. Very close to the city centre."

4
15/12/2015

We stayed in a family suit with our 2 children. The suite consists of two spacious rooms, separated with a slide door. In one of the rooms was a kitchenette with microwave, sink and a dining table. The suite was clean, nice decorated and comfortable. Beds were huge! The hotel is 10 minutes walking from the central promenade of Zaan- city. There is a supermarket opposite the hotel, and a restaurant on the ground floor of the hotel.I would definitely recommend this hotel.

"hotel zaandam"

4
05/12/2015

comfortable hotel, room with all the amenities . Minibar , good air conditioning, Excellent location with the metro just a few meters with trains to the center of Amsterdam and Schiphol Airport . Visited on foot the center of Zaandam.

"City break"

5
19/11/2015

A lovely hotel with amazing staff. They were so helpful and informative. The hotel is only a 12 minute train ride into Amsterdam The train station is right beside the hotel It only costs €5.10 return And it's only €4.40 yo get to Schiphol airport. The hotel is very clean and comfortable. They have an indoor smoking room. The food in the restaurant was lovely and very reasonably priced. We will definitely stay here again

"good hotel and place just outside amsterdam."

4
18/11/2015

myself and my wife stayed here on a midweek break,the hotel seems to have gone through a make over,its realy nice and modern looking.1/2 minor downsides i booked a double room but when i got there i was told it was a twin room and would cost extra 10euros a night for doublewhich didnt say anywere ,was to wet and hungry to argue just paid wasnt letting it start my trip off on a bad note.ther is a supermarket 2 minutesnaway so my wife decided we get some wine and food and just relax innthe room for the first night,when i asked the hotel for 2wine glasses they said its notnour policybto do this so we hadnto use paper cups,but if your planning tonhave a drinkmin your room ther is a couple of nic nac shops 10 mins away in zaandam town to buy cheap classes,zaandam town is well worth a vist for some shopping,eating drinking,its a beautiful town small and walkable .from zaandam to amsterdam just get the train which is 5mins from the hotel,and 2 stops from train station,will cost you 6.20c return.you wouldnt be in holland if younwerent going amsterdam citynits a must to go see it,walk it,hop on hop bus it and cruise it,just do all you can you will be back though its that good loved it.we had food once in the ,itbwas okmvery ponsy for a hotel with no competitio,but head down zaandam town plenty of cafes,bars restaurants with goodnfood for good price,ther is also a primark/pennys in the town for any ladies and gents that know these shops my wife thought it was her birthday lol.the room in the hotel was lovly and spacious realy warm and cosy.overall enjoyed this hotel and zaandam town,nice little place if you dont want the citybcentre of amsterdam,the train station also goes direct to schipol airport around 15mins,taxis are expensive so get the train or bus everywere.would reccomend staying here,if budgeting but next time i go its amsterdam city all the way.

"Clean, comfortable and friendly receptionist ( dark hair young lad)"

4
22/10/2015

Location is absolutely great which was very near to the train station and a supermarket. The city center is just 2 stops from Zaandam station but the train tickets are abit expensive ( about €7.++ for return). So, you need to consider which is more cost saving, to stay in the city which cost much higher but save you all the transportation cost and traveling time or in zaadam. Would like to give this young, dark hair good looking guy some credits who was extremely friendly and gave us some advices on traveling to the city center and on day trips. Furthermore, without hesitation, he lend us their electronic luggage scale when we asked him if the hotel has any. There was another young guy who was Ok too but not the blonde hair lady was abit snobbish. Overall, the hotel was great, very clean, comfortable, and would recommend it.

"Excellent Hotel"

5
18/10/2015

Stayed here 4 three nights with my son. Hotel really clean. Rooms good and breakfast was good. Staff really friendly. Two minutes walk to Zaandam train station. 12 minutes to Amsterdam central. Really enjoyed our stay at the zaan inn.

"Zaan inn great"

4
15/10/2015

Hotel was clean, very quiet, the staff is very friendly, they allowed us to check in early. The room was just fine, clean, spacious, coffee maker, towels, wifi and hair dryer. It is just a few steps from a local supermarket and a block away from zaandam train station. 10 minutes to amsterdam centraal station. I would recommend this hotel 100% if you plan to visit amsterdam.!!!

"Great stay"

4
15/10/2015

Really nice hotel in a great location, really close to the train station and a fifteen minute ride to Amsterdam Central. Free parking. Plenty of room for four people, room was left a little dirty but nothing major.

"Thank you Big Stan and Louigi "

5
14/10/2015

My husband and I stayed here for 3 nights whilst on a Europe road trip. Pros: + Free parking + Free WiFi + Supermarket 2min walking distance, ideal for pastries, water etc + 5mins walk to the train station. It takes you to central Amsterdam station In 15mins!!!! €6.20 return ticket + Kettle tea/coffee...this was very useful as we were having instant porridge in the morning + extremely clean room and bathroom. Not a single spec of dust or hair anywhere!!!! + front desk staff...Stan and louigi were extremely polite and friendly and said hello etc whenever we walked through reception. + across the other side of the train station there was zaandam town centre (10mins walk) So beautiful!! See pictures attached. Cons - hmmm...very hard to think of to be honest. Everything was perfect!!! Definitely book this place if you don't mind getting a train in. This would be the first place we look for if we want to go Amsterdam again, even if we didn't have the car! Brilliant staff and lovely hotel. Thank you from Mr and Mrs Hussain.

"Easy access to Amsterdam Center"

4
10/10/2015

This is a good value hotel if you are driving to Amsterdam and would rather not pay for the exorbitant or, actually, non-existent parking in the city center. The rail station that takes you into the main Amsterdam station - one stop in between - is only a 3 - 5 minute walk and the fare is quite reasonable. Clean comfortable rooms, a nice restaurant and bar. To those of you with Apple products, to get wifi you need to use Safari to logon. We had to call the desk and then talk to the staff to learn how to logon. I'm not a tech novice but that should be explained to the guests (I guess it's a "European thing".

"Spartan, but comfortable. Terrible wifi "

3
03/10/2015

Well located, only 5 minutes walk from Zaandam station. The hotel is comfortable enough. The room was small, but big enough for a person alone. I was very disappointed with the free WiFi. It was so slow as to be essential unusable. Only one slot on the 4 slot toaster actually worked. Other than that, breakfast was nice enough, though it was sometimes hard to find a table which wasn't left uncleared.

"Excellent location for visiting Amsterdam"

4
26/09/2015

Hotel is located close to the train station that will take you to Amsterdam Central Station in less then 15 minutes. Hotel is in the process of renovation but the rooms are quiet and beds are OK. Hotel provides free parking space, the staff was friendly and willing to provide necessary information. Would recommend to people who travel by car and plan to visit Amsterdam.

"Good for business"

3
24/09/2015

Zaan Inn is just good for a short business trip. When I arrived the check in went fast but had to climb up to the 5th level as the elevator broke down. Technician was on his way. Staff was always friendly. Every level I climbed up I always smelled the kitchen. When I stepped into my room it was ok. The room was bug enough with two single beds, a LED TV above a small desk. Nice brown colors which looks very modern. The shower was 1x1m but kind if dark in the corner even when you turn on the light. The bed was medium hard and I always had a good sleep. Do not open the window as I smelled the kitchen again. Maybe it was because my room (502) was on the fan side. Breakfast was simple but ok. 3 kinds of bread, hot fresh backed buns and croissants. Two kinds of sausages, two kind if cheese and yoghurt and some muesli. Hit and hard boiled eggs and cross bacon. Marmelade and some cookies. Orange juice and three other kinds and of course coffee. One morning I had breakfast and the lady didn't remove the used plates in front if me for about 20min. Parking for the car is free. You get a voucher to place behind the windshield. I have not been in the restaurant by every evening some people where there.

"Trendy hotel with crappy free wifi & tv"

3
23/09/2015

Stayed for one night at this relatively new (2012) hotel. Lobby already in renovation and many door posts needed a lick of paint as well. Beds are nice and firm - sleeping well. Tv set is really bad changing light intensity to minimum making almost invisible contrast. Wifi works but is dxtremely slow and i couldnt download dmail. Restaurant is nice andmeals taste good. Good selection of meat and fish. Nice local beer. Room is relatively small especially when you consider the distance from Amsterdam where you may find more spacious rooms for less.

"Quality hotel but breakfast could be better"

4
22/09/2015

Hotel looks modern, bar is in industrial design that could be cosier. Rooms and bed are large. Although you are near a train station, you don't hear the trains. The only minus was the breakfast; we had to wait more than 30 minutes for scrambled eggs. These scrambled eggs weren't made fresh; no the scrambled eggs were heated up in a oven! Just like the bacon! And that for EURO 12,50!