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Best Western Hotel Alpenglo Lodge, Winter Park

4.0/5  - basé sur 600 notations.
78665 US Highway 40, 80482, Winter Park, United States - See map
Best Western Alpenglo Lodge - Best Western Alpenglo Lodge under a Rocky Mountain sky! The Best Western Alpenglo Lodge is ideally located in the center of Winter Park. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Choose this award winning hotel in Winter Park, CO and delight in many amenities and being near Winter Park Resort, Rocky Mountain National Park and Hot Sulphur hot springs. Just two miles from Winter Park Resort, guests are sure to enjoy skiing and snowboarding in the winter and mountain biking in the summer while staying at Best Western Alpenglo Lodge. Getting there is easy, too - our property is along the free shuttle route to the resort. Guests can explore many other area recreational activities, including bicycling, horseback riding, ice skating, fly fishing, snowshoeing, cross country skiing, golfing, boating and hiking. The area also offers summer festivals. During your stay at this Winter Park hotel, you can also explore the area like a local by visiting Elk Horn Art Gallery, Movie Theater, Bowling, and Copper Creek Square. Or, discover the stunning scenery by spending time at the nearby Hot Sulphur Springs and Rocky Mountain National Park. See if luck's on your side - Central City Casino and Blackhawk Casino are just 35 miles from this Colorado hotel. Craving American food, Mediterranean cuisine, spicy Cajun fare or sizzling steaks? Choose from eight restaurants within three blocks of our property. This pet-friendly Winter Park Resort hotel offers abundant amenities, including a hot tub, free parking, business services and much more. Enjoy even more value during your stay with each clean, comfortable room at this Winter Park hotel offering 37-inch HD televisions with expanded cable, a coffee maker, high-speed Internet access and more. Get the perfect start to each day with a complimentary hot breakfast, including protein items like eggs and sausage - or make your own fresh baked waffle. Reserve a stay at the Best Western Alpenglo Lodge today!

Best Western

Hotel Alpenglo Lodge

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 600 guest reviews
NOTE ISSUED
Excellent
253
Very Good
240
Average
82
Poor
14
Terrible
11
REFER TO NOTICE
Business Business
29
Couples Couples
213
Family Family
208
Friends getaway Friends getaway
73
Solo travel Solo travel
46
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Comfortable beds, wonderful staff!"

5
07/11/2018

Front desk staff, housekeeping, managers, maintenance -- everyone was good-natured, friendly and helpful. Beds here were the most comfortable of the three hotels we booked during our 10-day trip -- beating out Wyndham and DoubleTree on this trip.

"Ski Hotel"

4
06/11/2018

Does what you need when you are in a ski town in the winter. Clean, warm, central location in Town. Only 10 mins to slopes on Shuttle. Probably best to book well in advance during peak ski season. Will use again.

"Comfortable one night stay in Winter Park"

4
26/10/2018

This was our second time staying at Best Western Alpenglo with our dogs. The rooms were comfortable and reasonable priced, the staff members friendly and helpful, breakfast was satisfying, and the location was convenient. We had plans to walk the Fraser River trail, and the trailhead was just walking distance from the hotel. Overall we were very pleased and would stay here again.

"Surprised...Pleasantly!! "

5
29/09/2018

Our trip through Colorado continues with a stop in Winter Park. Keith at the desk was helpful explaining the property and giving tips for our dinner choices. The room is clean and recently remodeled. Air conditioned which was needed today with the very warm temperatures. Nice breakfast included. It's conveniently located near shopping and restaurants.

"Great hotel. Great location"

5
19/09/2018

Excellent hotel to stay in Winter Park. The staff were very knowledgeable and recommended places to eat, including Randi's Bar and Restaurant, which was only a block away. The hotel was clean and our room on the top floor was quiet. Special thanks to Bob on reception who located my husbands wedding ring which he had left in the bathroom on departure. We collected it the following day and thanked him in person. Bob should be rewarded for his excellent service by the hotel management.

"Excellent location in middle of Winter Park"

4
07/09/2018

This is a very solid hotel choice for the Winter Park area. Easy to walk to nearby eating places and a grocery store. Also walking/bike trail goes right by hotel. Easy parking close parking. Comfortable rooms with good views. Breakfast was average.

"Great place in the mountains"

5
31/08/2018

I love this place. Super comfortable and clean. I love the staff. I really enjoyed my breakfast. I like the cozy area. I like the walking paths close by. I have dogs and this place is great to my dogs in the dog friendly rooms.

"Convenient Location"

4
28/08/2018

If you are looking for a place to stay for one night in Winter Park, this Best Western would be a good choice. We explored Rocky Mountain National Park that day and drove from the entrance at Estes Park to Winter Park. This was a good choice. Staff were nice and the rooms clean. Worked for us.

"Clean Basic Accommodations with Good Breakfast"

4
27/08/2018

We stayed in a double with 2 double beds. It was extremely clean and attractively updated with a small, but clean and nice bathroom with the expected amenities. The front desk people were very pleasant and helpful, with suggestions and directions. The best surprise was the very good included breakfast that included excellent scrambled eggs and the fixings for breakfast burritos, as well as waffles and the usual "continental breakfast" fare you expect from this type of place.

"Great Service, Needs firmer beds"

3
24/08/2018

Had a wonderful stay, friendly staff, good breakfast, centrally located. Only area for improvement is to replace older mattresses which are very soft, dish bowling and non supportive...based on mattress in room 304. Otherwise would be way above average.

"Our dog agrees...nice hotel."

4
23/08/2018

Pros: We had a pet friendly room and it was very clean and did not have a heavy room deodorant smell like other hotels do. The furniture was new. The bed and pillows were comfortable. The employees were very friendly and helpful. The room had a microwave, refrigerator and fully stocked coffee maker. The hotel was quiet and comfortable. Breakfast was included but it was only average. Cons: The room was a little cramped. The drains in the sink and bathtub were plugged. The bathroom was very small and there was little room to put out our toiletries. That's it folks!

"Great place and location"

5
19/08/2018

Totally faultless for anything you'd need to have whilst away. We stay here whilst skiing Winter Park and it is close to everything you need. Rooms are spotless and comfortable. Breakfast always excellent. Staff always professional and friendly.

"We love staying here!"

5
17/08/2018

We stay here each year when we attend the Winter Park Beer Festival. The staff, Bob especially, is always friendly and helpful! The rooms are clean, have the amenities we need and the beds are comfortable. We enjoy that this is so close to the beer festival and has some great restaurants in the area as well! Thanks for always making our stay great!

"Just about perfect "

5
17/08/2018

We were staying three nights but added another night as there was more hiking than we had thought. Very clean and, friendly staff. Right on the main drag. We never moved our car to go to dinner which we really like. Breakfast was pretty typical for a Best Western, enough variety,they rotated the breakfast meat every day. The only negative was the Folgers coffee machine. I'd rather have Folgers from a Bunn with coffee pots. We would stay there again.

"Would have been a 5 if not for housekeeping mistake"

3
10/08/2018

This hotel is in a great location walking distance from lots of nice restaurants, shopping, parks, and trails in Winter Park. The staff is welcoming. The breakfast buffet is large and tasty. The rooms are fine, and there is a hot tub. So why am i not giving it a 5? It's unfortunately because after our first night in the hotel, we went to the nearby alpine slide at Winter Park Resort and returned at about 3 Pm to find our room only half cleaned (only one bed made, bathroom sink not cleaned...) and the room door to the hall wide open (not just unlocked, but wide open). Any of our stuff inside could have stolen (we had several laptops inside). No cleaning staff were in sight. I went to the front desk and complained. 15 minutes later, the cleaning supervisor came by and apologized, said they had gotten distracted with something and left our room half done with the door open. I appreciate the apology, but I still can't give this otherwise very nice hotel more than a 3 after that experience.

"Fantastic Hotel"

5
27/07/2018

The hotel was clean and modern. The assortment available at the breakfast was fantastic - everything from build your own breakfast sandwiches, to waffles, to yogurt. Staff was friendly as well. The hot tub out back is a nice bonus - adds to the alpine feel of the property.

"Great location"

4
23/07/2018

The hotel is close to everything....restaurants, bars, shops, and trails!!! The rooms were comfortable and quiet. The staff was very friendly and helpful. Breakfast was not replemished and by 8 there were slim pickings.

"Nice Stay at Best Western Alpenglo Lodge Winter Park Co"

5
10/07/2018

While the motel is not the most modern, the lobby /reservation desk was very clean and they had a good selection for the free breakfast. Tea and coffee is available all day long. The gentleman at the reservation desk who checked us in was very friendly, asked about our travels and even gave some advise about places to visit in the area. The room was clean and some what updated / fine for the two nights we were there. The room was even equipped with a refrigerator- perfect for keeping bottles of water cold to take with us while touring the area.

"Night 2 on the Motorcycle get away"

5
07/07/2018

The staff was very welcoming as well settled in after a 2nd day of riding. The rooms were very clean and consistently quality checked before letting people into them to make sure they are up to snuff. The staff new the area restaurants and pubs pretty well which was a bonus. Only bummer was hot tub could have used more powerful jets.

"Nice stay in Winter Park"

4
30/06/2018

Hotel property was very easy to find and in close walking proximity to several restaurants, though since this is primarily a ski town, many close very early in the summertime. Room we stayed in was clean and large enough for a one night stay for two people. Hot tub available for use, but you do have to walk outside of the main building to small building in the back, so could be a little chilly in the winter. Free breakfast provided with many options and was kept very well stocked. Hotel staff that we had contact with were very nice and informative about the area.

"GREAT LOCATION, NOT A GOOD EXPERIENCE STAYING THERE"

2
26/06/2018

check in with the guy on duty who was rude. we had requested an adjoining room when we reserved a two night stay directly with the hotel on the phone. reason was we were there with our son and daughter-in-law and their 4 month old. the guy on duty abruptly told us that it is not possible to request an adjoining room. but the fact is we did request it so someone was mistaken and definitely was the guy on duty. we at least got rooms on the same floor with our family. when we got to our room, guess what, it had an adjoining room. unlucky for us, the guy who was in the adjoining room had some kind of condition where he hacked and coughed all night long. obviously not a fault of the hotel but the noise came right through the door to the adjoining room. my advice, make sure your room does not have an adjoining room. down the hall was a room which the guest had a dog. she would leave the room but left it ajar via the lock bar. as a result the dog would scratch the door and bark for hours. i reported it to the guy on duty the next day, the same one as before and he did nothing about it. so beware it is a pet friendly motel. overall, the room was somewhat clean, not fully vacuumed. the rooms are very small. breakfast was good but the area is small and all the tables continuously full. best part of the motel is it is conveniently located to the downtown area and amphitheater. but you do pay the price as it is just under $200 a night for an average at best motel. don't be fooled, it is not a lodge as you would think of in Colorado.

"OK for an overnight"

3
23/06/2018

The Alpenglo Lodge is conveniently located near several good restaurants and is a good place to spend a night, although I'm not sure I would stay longer. The room is small and, in my opinion, oddly decorated. The furniture is rather modern, like something from Ikea, and a chair is stuffed tightly into a space between the bed and the bathroom so someone would have trouble getting out of that side of the bed. One bed has 6 pillows on it. 6!!! The air conditioning unit is also very loud. I thought the free breakfast was outstanding. Besides the usual fare of cereal, muffins, waffles, and juice, we were also offered bacon, scrambled eggs, cheese, salsa, and tortillas to make breakfast burritos. That was something I've never seen before in a free breakfast, and I thought this was a really nice touch to set this place apart.

"The Door in the Floor"

3
20/06/2018

So it isn't really a door but in room 211 under the carpet in front of the bed lies a large hole that my foot found several times during my stay. The room seemed small as if part of the renovation was to make more rooms and in the process created that cracker box feel. Noisey a/c vibration all night was a joy as well. The huge uncomfortable chair in the room jammed against the lamp jammed against the wall was out of place as well. This new style of BW is terrible, especially if you want to unload straight to your room. We arrived at 3 and the room wasn't ready until around 4. This is the first BW I've experienced this at.

"Nice stop, clean room"

4
17/06/2018

Rooms and linens were clean and Keith at the front desk was very nice! Prices online didn't match price quote at front desk, when I asked if it included discounts, AAA, etc he said yes- but it was nearly $20 higher. Sink, toilet, and shower all in the same room makes it harder for everyone to get ready. 1 out of our 2 rooms had very weak AC in the night. And though no fault of the hotel, we couldn't even think of getting breakfast. Completely raided and left a mess by other guests and no where to sit, space is very small. I would stay here again, but book online.

"Looking forward to returning"

5
06/06/2018

This property hit all the right notes for me: value, cleanliness, all furnishings in good working order, & friendly staff—speaking of which, I've never experienced such a well-staffed property (in numbers & quality) outside of a 5-star resort. The double queen room was about average size. The bed and pillows were good—about what I'd expect. It had a moderately sized desk with a rolling table that nests underneath. There's a wardrobe but half the inside was taken up by a decent sized fridge with a microwave stacked on top. One nice feature was the coat hooks near the door. The bathroom was pretty typical—nothing special. Everything was clean and in good repair. There's a small wall-mounted shelf adjacent to the sink that provides a little more space for toiletries. The breakfast area was clean, kept well-stocked, & had a large variety of items (muffins, bagels & bread, yogurt, hot oatmeal packets, cereals, fruits, etc.). They had scrambled eggs, bacon, & tortillas so you could make a breakfast burrito. In addition, it's equipped with 2 Belgian waffle makers (one that makes a single regular size & one that makes 4 small ones), a continuous feed commercial toaster (so more than one person can make toast at a time), and 2 drink dispensers (one for cold drinks like juice & one for hot drinks like coffee.) I'm probably forgetting something but let's just say the selection exceeded my expectations. The location is great it you're looking for a convenient downtown location that makes it easy to walk to restaurants and such. It's about a 60 second bike ride from a big park. If I had one nitpick, it'd be the hot tub cover: they need a new one, maybe a roll-up one.

"Great location"

5
30/05/2018

Very nice staff, Thank you Elise for your help,Thank you Sandy for chating and your beautiful smile.Thank you Bob for coat hangers.Thank you Ricky ,Alex,Jody. Clean room, Beds are comfy,lots of pillows , 24 Hours Coffee, Fresh fruits by front desk .good breakfast.!!!

"Outstanding hospitality!"

5
09/05/2018

Staff was friendly, room was small but comfortable. Breakfast was good. Location was outstanding. There's a distillery right next door! The staff helped me find snow shoe rentals, and gave me wonderful recommendations for places to eat.

"Right in the Middle of Town"

5
09/05/2018

If you want to be centrally located, this place is the one. Its a decent enough place and has some very choice amenities. The room was prone to be a bit cold, especially near the bath area, but overall, not enough to keep me from staying here again. Many restaurants to choose from just steps from the front door. The staff was very nice and extremely helpful when asked for choices on options for places in town.

"NEW BEST WESTERN AMBASSADOR"

5
11/04/2018

Found great rate on Expedia. Hotel was freshly updared, staffed with wonderful and accomadating folks. Opened hot tub early for me. No was sore due to the previous day of sking and needed a 6am verses 10am soaking.

"A Typical BW. Nice but nothing special"

4
01/04/2018

We have stayed here a couple times on ski trips to Winter Park. It is a nice, yet very average hotel. * The rooms are comfortable and clean. The beds could be more comfortable, but for a Best Western, they are good. * The staff is usually pretty friendly and helpful. * Breakfast is good but is served in the lobby. Seating is limited and is always crowded. * The hot tub is a nice thing for after skiing or a long day. * The location is great, right in the middle of town on the free shuttle route. If you want to sleep in, request a room on the top floor. If you plan to wake up early to go skiing, request a room on the first floor. Noise from upper floors carries down. Especially ski boots.

"Nice clean and comfortable rooms. "

4
21/03/2018

Clean and comfortable rooms, friendly staff. And like others stated the breakfast could be a bit better, but not bad. The parking is a lil bit of a walk, but not bad. Just park out front and unload before parking.

"Ski trip"

5
17/03/2018

Rooms were very clean, the staff was very accommodating, breakfast could be a little better, but overall good. Price was based on spring break season which in Colorado seems to go on and on for 6+ weeks, a little bit much , however it is Colorado Sking in March. I would come back to this hotel without question

"Cozy Stay"

4
13/03/2018

This hotel is a great location, the free shuttle to Winter Park is super close and there are some nice restaurants and spots to check out close by. The rooms are pretty cozy and not super big, but we found them comfortable for two people. The occasional child would run by yelling, but that happens at most hotels. The staff is helpful with any questions about getting around and there's a decent breakfast included. There is also a ski/snowboard rental right next door which is really convenient. Overall really liked the hotel and would suggest it!

"Excellent Best Western, super comfy beds, hot portein brk, pet freindly"

4
13/03/2018

very nice Best Western, loved the super comfy beds, hot protein brk, pet friendly rooms without outrageous pet fees, bathroom a little small, would be nice to have larger bathroom vanity space, had to keep bathroom door open to keep bathroom warm.

"Worked great for us"

4
04/03/2018

We booked this trip last minute as ski conditions in our home state of VT were marginal. The last Best Western we stayed out was in NJ several years ago and it was not good. However Alpenglo Lodge worked out perfectly for us. The room was a decent size (rm 204) and very clean. The check in was easy and friendly. The hotel was very quiet. The breakfast was adequate but more importantly the coffee was good. We had a car so drove to Winter Park every day. We walked to dinner every night. Several very good restaurants within a five minute walk which was really nice. It was a great stay.

"Perfect location for a Winter Vacation!"

5
21/02/2018

The location is perfect for any winter activities you may have planed. My wife, adult son and I had 4 glorious days here in Winter Park CO. The breakfast at this BW was outstanding with a variety of items to choose from. The coffee was exceptional. Bob one of the desk clerks was outstanding, he made our stay delightful. He is an asset to this lodge. The central location of the lodge is perfect for skiers, snowmobilers, snowshoers, tubers and hikers. Rentals for ski equipment is directly next door. The Smoke House across the street has great BBQ (Real Southern style)! I recomend you give it your consideration. You won't be disapointed.

"Great Hotel for a Ski Trip"

5
12/02/2018

This a great base for a Winter Park Ski Trip. The hotel is a smaller size and the room we had was smaller with a good view of the mountain. Breakfast was very good - eggs, breakfast meat, waffles, pastries (including bagels and cream cheese), juice, coffee, and cereal. Coffee machine was available 24 hours. Location is very good. Shuttle for the city and ski area right outside the door. Walk to restaurants and shopping. Enjoyed this trip more than a more expensive condo stay where you cook and clean. Staff very friendly both at front desk and cleaning staff. Would stay again!

BW-Alpenglo-Owner, Owner at Best Western Alpenglo Lodge, responded to this review
What a great review - - - thanks so much! We very much look forward to your return.

"The worse customer service at the front desk. "

1
10/02/2018

We arrived at 1pm and they told me to wait until 4pm, but when arrived at that time they make me wait for another 20 min and the services was REALLY BAD...I asked if they are flexible with the checkout and they said NO ??

BW-Alpenglo-Owner, Owner at Best Western Alpenglo Lodge, responded to this review
We pride ourselves on providing superior hospitality but sometimes logistics can get in the way. Our guaranteed check-in is 4:00 p.m. If a room is ready earlier, we will gladly allow an early check-in. When you went to check-in around 4:00, you were behind a large group that was in the middle of being processed, unfortunately causing an added delay. You were offered a late check out - - - but that was only an hour extension from our standard 11:00. We're back to logistics. For us to honor the next guest's guaranteed check-in, our staff needs access to that room for the proper preparation. Extending a check-out to mid-afternoon is unfortunately not possible. Your frustration is understood, but I would encourage the reader to check out some other reviews specifically as they relate to our staff and our overall customer service.

"Great location right on Shuttle route"

5
09/02/2018

The location is convenient to the shuttle route, which is right out front. The service was very friendly. The rooms were comfortable and the price was reasonable. Breakfast included. We stayed for one night until our house would be ready - they stored our baggage for the day. A good find!

BW-Alpenglo-Owner, Owner at Best Western Alpenglo Lodge, responded to this review
Nice - - - glad you had a great stay. Thank you and come again soon!

"That one night in Winter Park..."

4
07/02/2018

I stayed in the town of Winter Park, Co. It was nice. Tourists drive like deekheads so please look out for yourself when crossing the street. The trails were snowy and fun to run. Skiing was cool too and the lines were short because it was midweek. I will stay here again because it is worth it.

BW-Alpenglo-Owner, Owner at Best Western Alpenglo Lodge, responded to this review
When you come back, check out our aggressive weekday rates. Might be worth a vacation day or two to experience skiing mid-week.

"Nice place right downtown!"

4
05/02/2018

My wife and I just stayed a night in the Alpenglo Lodge. The room was clean and updated with everything that my wife and I needed. The location can't be beat, right downtown with the bus right out front. The morning breakfast was hot and fresh with a pretty decent selection of eggs, sausage, muffins, cereal, fruit, and beverages. My wife and I used the hot tub also. It is located in a separate little building. The water was nice and hot, with plenty of room. Make sure you grab towls from the front desk. Checkin/out was smooth and pain free. Would go back again for sure.

"Practical "

3
05/02/2018

The hotel is located close to most activities. Staff are very nice and helpful. The breakfast area was too small for the number of guests (during weekends). Rooms and corridors were a little smelly. If guests upstairs move, you can here their steps. The heater was old and noisy. But what I found really strange, was that the fridge and microwave are inside the wardrobe. (See photo)

"Center of town location"

4
21/01/2018

This hotel is located within walking distance of the majority of the shopping and dining in Winter Park. It is on the free shuttle route to the ski resort. The front dest staff is very friendly and the breakfast is fine. The hotel is a bit old and the cleaning staff is a bit lax. You have to go outside the main building and down some stairs to a small separate building in the back to access the hot tub. The parking lot is small.

"Not Impressed"

3
20/01/2018

The bad thing about reading good reviews on Trip Advisor is that you go in with high expectations. I was disappointed in the Best Western Alpenglo Lodge. The staff were definitely very friendly and helpful. But the room was very outdated (as was the entire hotel itself). The bed was lumpy, and the heater was loud when it clicked on/off. But most importantly, it didn't feel clean. I found multiple hairs on my bedroom pillow and looked like parts of the floor had not been vacuumed. I only stayed for one night -- and I got in late and left early. For my purpose, the stay was "fine." But if I were to return to Winter Park for a longer stay, I would not stay here.

"Nice place to stay-centrally located"

4
08/01/2018

Our room was a good size but the bathroom is really small. Big enough for 1 at a time. We have a microwaves & mini fridge which is always handy to have. They serve a nice hot breakfast with scrambled eggs and some meat. We have had crumbled bacon and sausage links. Also shredded cheese, muffins, mini donuts, make your own waffles, apples, oranges, oj and cranberry juice. They did run out of several things and did not replace them. Pretty bad they didn't have any more plates, peanut butter and jelly. My apple was rotten inside so I pitched it. Oranges were delicious. Our room was quiet most of the time. Our bed was fine, linens and towels too.

"Fantastic value for the area!"

5
03/01/2018

We were in room 105, which is a suite. 2 adults, 3 kids. Although maybe a new paint job is due, it was an amazing value and good sleep. The breakfast area has a LOT to choose from. It was not just a box of donuts, a glass of juice and a have a good day. Something there for just about everyone. Clean, extremely polite employees, and a nice stay. I would stay here again in a heartbeat!

"Execellent stay"

5
29/12/2017

We had an excellent stay over the holidays. The team at this hotel was very friendly and welcoming. The hotel rooms may need a little bit of work but they aren't getting there. There wasn't anything that we needed and we appreciate the staff and how hard they worked plus this is a great location in terms of being in town and the shuttle to the ski slopes is very convenient

"Great value, great location!"

5
26/12/2017

I had a fabulous stay at the alpenglo lodge! The hot tub is great (very large, spacious enough for a few groups in a nice wooden building). Rooms are nice and clean, the front desk staff are very friendly and helpful, and breakfast was a notch above average for a simple continental breakfast. There's a shuttle stop right outside so it's very easy to get to the slopes, and you can walk to a lot of different fun restaurants and bars within a few minutes.

"Convenient location, great breakfast"

3
24/12/2017

Other than the crumbs in the bed and1:00 am fire alarm, we had a nice comfortable stay. The manager change the sheets when we checked in and found the crumbs. We received a discount on our room for the fire alarm. It is minutes away from the ski slopes and walking distance from great eateries. Comfortable rooms.

"Nice Place"

5
11/12/2017

Clean rooms. Recently redone. Great breakfast. Helpful people. Great location to Winter Park bus shuttle. Good value. Will stay there again. Refrigerator in room did not work. Shower made a whistle noise when water running. (Minor issues.) Staff indicated that they recently replaced all furnishings, and rooms looked recently remodeled.

"Wonderful stay, great location"

5
07/12/2017

This is a great hotel right near everything in Winter Park. Clean, updated rooms, super comfy beds, friendly and helpful staff, and a delicious breakfast. Close to restaurants and other fun things to do. We really enjoyed our stay.

"Another Great Stay"

5
03/12/2017

I love staying here when I am in Winter Park. Every staff member I encountered there were very friendly and would go out of their way to make sure I had everything I needed. Bob and Keith at the front desk were some of the most polite gentleman I have ever met and provided excellent guest service every time I needed something. Every thing worked in my room and I have absolutely no complaints about this hotel. As a bonus, It also has a great location in down town Winter Park and is close to many excellent shopping, dining, ski rental shops and night life.

"Great stay"

5
01/12/2017

We enjoyed our stay at The Best Western Alpenglo Lodge in Winter Park Co. The property is centrally located. We walked to resturants and drove a short distance to activities. Nice clean room and great staff.

"Had a pleasant stay"

4
30/11/2017

The Hotel is good for the price we payed and it's break fast included deal. Totally worth it. The Matresses are too soft and couldn't get good sleep. But still i would go there again for the price. Wish the beds were of good quality.

"Worth the price"

4
27/11/2017

Clean older building with a caring staff. Small rooms with table not desk set up. Very accommodating and friendly staff. Nothing fancy but works for business in the area when not needing a ski resort.

"Great place to stay."

5
23/11/2017

Great location with a friendly staff. Manager was very helpful and attentive. Great breakfast each morning. Very conveniently located for local attractions. Room and bed were very clean and conlmfortable.

"Great for the price"

4
20/11/2017

A good value. Staff was excellent. If you're looking for a decent value for your ski trip, this will do. Somewhat limited parking but, it didn't present too much of a problem. There is a ski rental shop right next door.

"Mountain Getaway"

5
11/10/2017

Hotel is located in the middle of town with easy walking to restaurants and bars. The hotel is updated with nice lobby and hot tub out back. There is a picnic table next to the stream at the back of the property and a park just down the street. The staff was friendly and the beds are very comfortable. The breakfast is bar has burritos and waffle makers along with the normal far. We visited during the fall and had great views changing leaves and snow caps in the distance.

"Welcoming Hotel"

4
09/10/2017

Hotel appears clean and welcoming from the highway.;dfgldlf;l;damgfl;dmf;ldmf;lamdfb;amb;admb;madfb;ldfmba;mba;ldbm;amb;lmdfb;mdlmbf;dmb;almb;madfmb;almbd;mbdlmfb;admlfb;ladmbf;adlmba;fmdb;dbmf;lafm;db;admbf;ldamfblm;ladbm

"Great FREE breakfast"

4
04/10/2017

Stayed for 2 nights. Rooms were okay, average, but priced right. Right on the highway so convenient. Parking lot gets full easily so you might need to park next door. Check in and check out were quick and easy. Mostly impressed with their breakfast selection. For a free breakfast, they go all out and offer everything you could imagine and everything tastes great. We were both impressed.

"Okay to stay"

3
30/09/2017

Hotel was fine, definitely nothing fancy, nothing more than a place to sleep... breakfast was not good, felt outdated. Tub didn't drain properly. Overall it was fine and was priced right for somewhere to stay when on business

"Good room, good customer service, would stay again"

4
23/09/2017

Our family stayed again at the Best Western Alpenglow Lodge for a night for a nearby high school bicycle race. We were traveling with a pet and had had a good experience here the previous year, so chose this hotel again. We were not disappointed. The front desk staff was friendly and attentive. Breakfast included scrambled eggs, sausage, waffles, yogurt, coffee, and fruit selections - which were refreshed on a regular basis by the staff. Breakfast was excellent. The hot tub had a bit of foam in it the evening we used it. We did notice one small problem again - despite a sign stating no smoking near the rear door (see attached photo), the ash tray disposal for smokers is immediately against the rear door. Perhaps for that reason every evening someone is there creating a huge cloud of smoke to walk through into the smoke-free hotel (it's even worse when it's raining or snowing - then that's the place to congregate, despite the sign). Perhaps management could move the cigarette disposal farther away from the rear door? We did notice a slight odor to the pet room, but did not mention this to management (smelled like carpet cleaner?). It wasn't a big deal. We would and definitely will stay here again. In 2017 there was a $10 pet fee -- be sure to get a free milkbone from the jar at the front desk. Very pet friendly!

"Close to everything"

5
21/09/2017

Smaller hotel but comfortable rooms decent breakfast. Friendly staff. Walking distance to great food. And walking trails. Next to a bike shop that rents out bikes for decent price. Great place to have a business trip of multible people.

"affordable and comfortable"

4
03/09/2017

We got a really good deal on the room, slept comfortably and had a nice breakfast. We also appreciated the staff and the hosts at the welcome desk. If we come back through Winter Park we will definitely stay here again

"Friendly and lovely place to stay in Winter Park"

5
29/08/2017

We had a very nice one-night stay here after spending the day in Rocky Mountain National Park. Clean and comfortable, with very caring staff. I was thrilled to have gluten-free options available at breakfast.

"Excellent Service!"

5
27/08/2017

Was very happy with the front desk service, room quality, and breakfast. Would definitely stay here again. The staff clearly wants its customers to be happy. When we arrived at the hotel we had one special request and it was fulfilled immediately and satisfactorily.

"Central Location"

4
25/08/2017

Good Basic Hotel. Clean and comfortable. Liked the location right in the middle of Winter Park. Variety of foods for breakfast. Walking distance to shops and restaurants. Up on third floor, but street traffic. Next to restaurant and bar, so noisy if windows are open. And big spot light on all night. Does have a small refrigerator, microwave and coffee maker. Short drive to Frasier where there is a SafeWay. Small bathroom, but very nice shower. Hair dryer and shampoo, conditioner and body lotion. Good heavy towels. Big screen TV with lots of stations. Very good cell phone service and free internet. In town, very nice visitor center to pick up trail maps. Nice coffee shops in town and good BBQ right across the street. Traveled late August and temps were 50-60 at night and 85 during the day. Be sure to bring and wear sun glasses and hat. Many, many activities to do.

"Ok, right along hwy"

3
24/08/2017

Although this room is right on the main hwy, I was surprised at how quiet it was in the room. Also had an elevator to the upper floors. The breakfast was fine, nothing to write home about, but had hot options, as well as continental fare. Was within walking distance to restaurants and cafes.

"Good value, nice location, a bit noisy"

4
20/08/2017

We came for the Wine Festival and this hotel had the best location by far. The staff were friendly and helpful and the room clean and comfortable. Be ready for the door noise. Every time anyone closes their room door, it makes quite a sound. We would stay here again.

"Great hotel for the $$$"

5
17/08/2017

We stayed here over the summer for 3 nights for super cheap. The room was clean, the bed was comfy, the staff was friendly, the hot tub was gigantic and lovely, and the breakfast was great. The AC in our room didn't work, but it was really a non-issue since the windows open and it was cool outside. The only other issue is that the walls seem a little thin, which didn't disturb me. I was more concerned with my children making too much noise for others. Overall a great stay!

"very friendly staff"

4
14/08/2017

nice hotel for the price and friendly staff. room are clean and fridge worked great. breakfast is more than adequate. have stayed here many times. Would recommend to anyone wanting a laid back place to stay.

"Clean and comfortable"

5
11/08/2017

Clean, comfortable room in a great location, close to good restaurants and to where the Winter Park Beer Festival is held yearly! We always stay here and are always happy with the value and comfort. Walking distance to a distillery, a few great restaurants and a skate park! Friendly staff and a decent breakfast all make this a great place to stay!

"Great service and a great place to stay"

4
11/08/2017

The modern amenities (lamps with outlets for charging phones, etc., microwave, mini-fridge, & GOOD coffee) and great service make this a wonderful spot to stay. The decor is a bit dated, but the breakfast, service, amenities, safety, and location more than make up for it. Great value, and walking distance to many good restaurants. Note: it is a bit hard to spot their sign with the trees nearby.

"Good stay!"

4
09/08/2017

Hotel was clean and centrally located in town with many restaurant options within walking distance. Front desk staff was very friendly, had a positive attitude and helpful...giving us a great recommendation of where to go for dinner.

"Clean hotel in excellent location"

4
08/08/2017

We spent an extended weekend in Winter Park, mostly to enjoy the activities at the Winter Park Resort. This is a nice hotel, clean, comfortable, but not with as many amenities as other comparable hotels offer. Though there is a hot tub, there is not a swimming pool or fitness center. As a result, I found the price too high for what was offered, but I am a sucker for brand loyalty. The breakfast offered a good variety of hot and cold items, and the employees worked tirelessly to keep everything well stocked. It was great to be within walking distance to Hideaway Park and all of the other nice finds on Main Street. If the price is right, we would stay here again.

"OK for one night"

3
08/08/2017

The staff is friendly and helpful. The location is on the main drag. There is not a covered area for unloading bags in the rain. Noise is not bad if the windows are closed. Otherwise road and rail road noise are noticeable. The walls are thin. The place is clean. The room was small. There was no desk. There was a very small table with two chairs; no electric outlet nearby. The mattress was good. There was a selection of pillows. The closet was an armoir. The price at about $120 for a standard king seems fair for the location and season, but no pool, no business center, no fitness center and the whirlpool is in a separate building. The internet is slow; 6.9 Mbps download speed. The breakfast room is in the lobby right at the front door. The breakfast has what you expect except boiled eggs. They did have tortillas, shredded cheese and salsa for building burritos. Yogurt is on the bottom shelf of a refrigerator about 9 inches from the floor making it difficult to select and retrieve the desired flavor.

"Lovey location"

3
07/08/2017

This hotel is in a beautiful location. It is a little overpriced for a Bestwestern. The overall hotel is well maintained and clean which is very important.The beds in my room were a little to soft when compared to some other hotels I stay at. For a quick stay this is a good hotel with a very nice staff.

"Alpenglo"

4
01/08/2017

The property is old and the wifi didn't work but the staff was very friendly and helpful and we slept great! For the price, I would say this BW is a great value and we would definitely stay here again if we got the same rate.

"our only hotel we will stay at in Winter park"

5
31/07/2017

great staff! We had a small water leak into our room and it was nothing the hotel could have done to prevent it. the leak was stoped and we were given a discount and extra points for our stay went above & beyond to make our stay the best! we will only be staying at this hotel int winter park CO

"Summer fun with family"

4
30/07/2017

Had a family summer vacation. This is a great location, with nice rooms. The beds a little hard but I like soft beds. The staff was friendly. Breakfast could have had more variety Would definitely return

"Central location and great staff"

4
21/07/2017

Being long-standing Best Western members, we chose the Apenglo as a base for hiking around the area. Every member of the staff was very personable and cared about making sure our stay was comfortable. Breakfast was the standard selection with waffles, scrambled eggs, bacon or sausage, and yogurt. There was also almond milk for those who don't want milk. The only complaint was the air conditioner was very loud and the thermostat was broken, requiring that we repeatedly rise from bed during the night to keep lowering the thermostat for the cooler to turn on--it would read 66 F while we were sweating. The hotel was centrally located and within walking distance of the entire town.

"nice stay"

4
21/07/2017

Just spent one night here before heading to Rocky Mountain National Park. The staff were extremely helpful and very welcoming! Breakfast was typical of chain restaurants, but very good and quite a few options. We had PLENTY of towels and lovely toiletries that were complimentary. So many restaurants are located within a short walking distance as are fun gift shops.

"Great Stay!"

5
18/07/2017

Perfect location for the Winter Park Jazz Festival. Hotel is very clean. Breakfast was great. We are booked for next years Jazz Fest. We hope to book this hotel for years to come. I recommend this hotel to anyone visiting Winter Park.

"Close to everything"

4
17/07/2017

Great location for festivals, food, biking, running, hiking, skiing, bus access. Includes a good breakfast...6:30-9:30 AM! Indoor Jacuzzi with strong jets.Has been our go to base for the past few years for all those reasons

"Great Service and food"

5
10/07/2017

The staff was very helpful and friendly throughout our stay. They even went out of their way to ask if everything was going well and if they can do anything for us when they would see us later in the day. The breakfast had a great selection with a little bit of everything a person could want.

"Great staff and location"

5
10/07/2017

We stayed for 1 night. The desk staff was wonderful. They recommended a great pizza place for dinner. Breakfast was good in the morning. The scenery was beautiful. The room was clean and quiet. I would definitely stay here again if I was in the area.

"APLENGLO, BEST WESTERN"

5
08/07/2017

This property was clean, quite, and comfortable; which is what I expect at a BW property. All hospitality companies should model their product after this property Great staff, great location and good value for your money. Highly recommend this location. you won't be disappointed

"Great staff"

3
07/07/2017

The staff were fabulous - all very friendly and helpful. The location is good, very central to shops and the main park in town where events are held. The ski resort is down the road a ways. The room ends up feeling a little cramped. The wifi is good but you may have difficulty working with the desk setup - no plug in nearby and low chair. A few other patrons choose to smoke pot in their rooms despite it being against the rules and the smell spread throughout the hallway. This seems common in the area and was a low point on an otherwise good stay.

"Nice Quick Trip"

5
05/07/2017

Very nice place, and good location. Our purpose was to be close to the YMCA, and this hotel was nice, and had good quick breakfast. Right in the middle of town so you are close to everything. The rooms were nice and beds were comfy. All staff we met were friendly.

"Very nice accommodations and very pleasant and helpful staff at reception."

4
04/07/2017

Breakfast room was small, which seems to be common at most Best Westerns. One man hogged a table with his lap top while others were looking for a place to sit. Selection of items was good and the had skim milk. Coffee was very good. Bagel selection was also nice--there was more than just plain bagels.

"Great Location"

5
02/07/2017

After arriving late, check in went real smooth and quick. Check in guy (Travis) was very friendly. Comfortable beds and clean. Good breakfast and hot coffee. Very quite and got a good night sleep after driving 10 hours. Will stay here again.

"Great hotel!"

5
27/06/2017

We thoroughly enjoyed our stay here - friendly, comfortable, clean, quiet, WONDERFUL location, easy parking. We were in town for a festival and it was two blocks away. Staff could not have been more helpful and friendly. Bed was comfortable, complimentary breakfast was good - all in all a great experience!

"Great Location!"

5
26/06/2017

This hotel is conveniently located to many restaurants and venues. Perfect place to stay for "Blues from the Top" The staff is very helpful and friendly! The Continental Breakfast is great! Will definitely be back!

"Breakfast room"

4
21/06/2017

We arrived very late and only had the one night here but got a reasonable idea of the place. The guy on reception wasn't overly interested but it was around midnight when we got there. The strange thing was that the reception desk was located in the breakfast area. Not a big problem at midnight because it was empty, but the following morning the guests that are leaving are having to struggle with their luggage between the tables of the other guests who are still eating. Not ideal. Having said that, the rest was as you would expect. Clean room and a good breakfast, even though they were a little slow replenishing some of the breakfast items.

"Nice extra toubhes"

4
19/06/2017

The best aspects of this hotel are the unexpected, nice, extra touches like the friendly, accommodating service. Also, you can get coffee, juice or fruit in the lobby any time of the day or night. It has a convenient location near the free shuttle, and very near a variety of dining options. The hotel itself is very average, and just what you would expect for the price. It is clean, neat, and well-kept, but not very fancy. It is very functional, and very suitable for families on a budget. I did, however, notice that the walls were very thin, and you kind of hear everything going on around you, which is okay since they have a noise curfew beginning at 10:00 p.m. When we were there, there were some annoying kids yelling and running down the hallways a couple of times, but I blame their parents for not teaching them better manners. Besides, it wasn't that terrible, and it didn't last too long. Kids need to know that they are in public, and that they need to behave differently than they do at home. All in all, I liked this place, and I would go back, but I don't think I would go out of my way to do so.

"The people who run this hotel rock!!!"

5
10/06/2017

When I stay at a hotel, the most important thing for me is the level of customer service. Bob, Tori and Kerry were awesome. They went out of their way to make sure I had everything I needed during my stay. They were warm and friendly. The price was VERY reasonable!! I would recommend this hotel to anyone staying in the Winter Park area

"Great stop for on a family trip!"

5
25/05/2017

We made a last-minute reservation at Best Western Alpenglow Lodge while on the road for a family vacation with our 3 children under age 10. The staff was very friendly and helpful, the rooms were quite adequate and clean, and the breakfast exceeded our expectations! We loved the bright and cheery lobby/breakfast room. I wish we could have made time for the hot tub! Would definitely stay again if in the area.

"Work trip"

4
28/04/2017

This is your normal Best Western it has not been renovated so it has a dated feel. The rooms and location are clean and well kept. Breakfast was hot and up to par for the buffet/quick breakfast. Rooms were clean and tiddy, no problem with this hotel at all. Great value for the $

"Thumbs Up for Location and Service"

5
25/04/2017

I stayed here for 6 nights and I am definitely booking here again when I get the chance to visit Winter Park again. The location is at its best since it is in the middle of Downtown Winter Park. It is close to restaurants, rentals, convenience stores, Hideaway Park and Cooper Creek Mall. There's a bus stop right in front of the hotel. I requested a wheelchair accessible room and I was given one at the 1st Floor which made it easy for me to move around. My room was so spacious with 2 queen-sized bed and spacious toilet and bathroom. I requested for a bathroom chair and it was brought immediately in my room. The daily breakfast is superb with choices of cereals, bread, scrambled eggs, sausage, bacon, yogurt, and fruits. There were also hot chocolate, coffee, and fruit juices to choose from. But what made my stay more enjoyable was the warm accommodation of Bob and Carol and the rest of the staff who were so friendly and helpful. Bob even assisted me in calling for the ADA shuttle since I was using a mobility scooter.

"Great value for location, convenience and service"

5
05/04/2017

This Best Western in Winter Park is an all around very good value for Winter Park visitors. Conveniently located close to the middle of town, has the bus stop right in front of it for taking to Winter Park/Mary Jane, and really good restaurants within walking distance. (See Hernandos for great pizza) I didn't use my vehicle for the two days that I stayed there. The place is up to date, clean, and the breakfast is really good; providing Waffles, Doughnuts, Eggs and Bacon/Sausage as well as yogurt and fruit. Just the level of comfort that I needed. I liked the beds too. Staff is very friendly and helpful. I suggest treating them really nice too because they have to deal with many pretentious and high maintenance out-of-state tourists, which is too bad. There are "Ugly Americans" Visiting Winter park. These local folk are not your average Best Western Hotel staff.

"Gets the job done"

5
30/03/2017

The location is great for downtown Winter Park. Even after dark and in the winter we were able to easily walk to dinner and get back to the hotel problem free. The hotel is obviously not a 4 star resort but the rooms were quite (aside from kids running up and down the hallway) and the breakfast filled everyone up (the coffee was actually very good!). Will definitely stay here again especially to avoid the morning drive from Denver.

"Great location!"

4
24/03/2017

Easy to book reservations, helpful staff, convenient location to restaurants, ski rental, bus routes to and from skiing. We have stayed here before because of these attribules. Will probably stay here again!

"A little dated but clean with friendly staff"

4
22/03/2017

We were looking for a decent place to stay in Winter Park that offered a good value and worked well with our family of four. This hotel is fairly basic if not slightly dated, but has been well maintained. It was clean and the staff was all very friendly. No fitness room or pool (but there is a hot tub which seemed popular). Breakfast was pretty average though seating is limited and we had problems with people camping out and not releasing tables to those of us waiting. This hotel met our expectations and needs, and we'd consider staying here again.

"great location."

4
14/03/2017

The hotel has a great location. There are many restaurants and stores near by. The hotel service is nice and helpful. The lobby is small and the it did' have enough space for the people. The rooms are small but clean and comfortable.

"Nice people"

4
27/11/2016

Very nice staff , beds were very comfortable , location was perfect . The breakfast was very good , The only problem we had was with the heater in the room . it was noisy and did not work well, I am sure they would have taken care of it if I had asked them ,

"Very Good"

5
20/11/2016

This hotel exceeds expectations. I usually try to get a handicap room because of some balance problems. The grab bars in the shower are quite helpful to me. I tried to ask for such when I made my reservations on the BW website. But in the special requests section, it was impossible to make any special requests. NO ENTRY WAS POSSIBLE. When I checked in, I asked if there was a handicap room available. I was told by the desk clerk that my request had already been noted and my reservations were for a handicap room. The desk clerk told me that there was an entry on the hotel reservation system to book me in a handicap room. NICE GOING!!

"Great Location, NO Soundproofing"

3
26/10/2016

This is a great location, but the rate is ridiculous for what you get and the fact that there is ZERO soundproofing. You can literally hear everything in this hotel. If someone sneezes in the room next to you, you hear it. I know Winter Park is a hip, trendy place to visit, but I just can't justify paying the price we paid given just how much we heard throughout our stay.

"nice little hotel"

5
25/10/2016

so i only stayed here one day for work but i liked it. the hotel room was nice and clean. the bathroom was also nice and clean, i liked the little toiletries too. the bed was so comfortable, loved that it was king size and came with SIX pillows. thats usually unheard of lol. kind of sucks that the laundry is not actually a part of the hotel but i didn't mind the 5 minute walk, it was nice. sad that i didn't get to try the breakfast tho. overall, great hotel that i wouldn't mind staying at again.

"clean"

4
10/10/2016

A better than average Best Western lodging. Front staff was very helpful in helping us find our jeep ride outfit that we were booked for but couldn't find . Rooms very clean with a typical continental breakfast but not far was a breakfast house. Would stay there agin.

"above average"

5
25/09/2016

Very nice place to stay-would want to stay here again. Larger than average room, large refrigerator and microwave, clean, comfortable and quiet. Easy drive to restaurants and Rocky Mountain National Park.

"Good place in Winter Park for those traveling with dogs"

4
24/09/2016

We stayed at this Best Western for one night for a special local event. The rates were high for what we were getting (a two star hotel), but this is Winter Park after all. The rooms were acceptable and clean. They included in-room coffee (as usual, not that great), a fridge, and a microwave. Important to us, the WiFi in the hotel worked well - strong signal and plenty of bandwidth. We had one small problem with the bathroom which the front desk addressed in under a minute. I wasn't expecting much, but thought that the breakfast was surprisingly good for this type of hotel. Better than I expected. The coffee with breakfast was very good (when was the last time that happened?). The front area of the hotel is set aside for breakfast. Driving by it almost looks like a small restaurant at the front. The size of this was nice - no small over-crowded room to have breakfast in! Another nice surprise in the morning. The hot tub was hot and clean, located inside of a small, outdoor building behind the hotel. Our room was quiet. We all slept well. I was surprised by an extra $10 pet fee for our dog, but if you dig it is stated on their web site (just getting a pet friendly room didn't mean there's no additional charge). We did, however, accept a milkbone treat for our dog. All things considered, we will certainly consider staying here again the next time we're in Winter Park.

"Nice place"

4
24/09/2016

Spent a night while visiting the area . Staff was nice , room clean , bed a little uncomfortable but we had hiked a lot that day so it could be that . Breakfast was normal not exciting . Will stay again if in the area .

"Nice place in the mountains"

5
23/09/2016

You have many options to stay along this stretch, but you will get great value here. Clean room, nice staff, decent breakfast. They have a hot tub but no pool, so people with kids please advise. They are located in an easy location, within walking to many shops and food.

"Adequate; dog friendly"

3
19/09/2016

Better than average chain motel experience. Room was clean & without odors. Bed good??firm mattress; decent linens. It was quiet; so much so that we slept through breakfast, which ends @ 9:30. But, the server was nice & allowed me to get a few pastries that were still out when I showed up 10 minutes late. They have dog treats available at the front desk for your fur baby.

"Petj-friendly motel"

5
16/09/2016

We chose to stay here because this hotel allows dogs for a $10 pet fee. The price of the room for one night was also reasonable. From the outside the hotel appears a little shabby, but it's very nice inside. There is an inside corridor. The rooms are spacious. We had two queen beds that were comfortable. Hair dryer, refrigerator, flat-screen TV, all available. I think there was a microwave, but am not sure. The room was clean and mostly quiet. However, in the morning we could hear footsteps above us. A full breakfast was available in the lobby, including a waffle maker for fresh waffles. Check -in was efficient and courteous, but the receptionist could have been a little friendlier. The biggest negative is parking. When we returned after dinner, we had to park in the business next door as all the parking spots were filled.

"Had what we needed"

4
15/09/2016

First, we drove right by the Best Western, as we did not recognize the new Logo. It's on the northern side of the town. We had a two-bed room. Comfortable beds, and everything else in the room was fine as well. B'fast was the typical fare - waffles, some fruit, also OK. We'd booked for two nights, but needed to change that to one - no problem, as we gave them 24 hours. Friendly and gracious management.

"Okay hotel in a great location"

3
06/09/2016

The best thing about this hotel is the location. Lots of restaurants, shops, and bars within walking distance. Next door is a place where you can rent mountain bikes. One thing to beware of is that this hotel is dog friendly so there are lots of rooms with dogs in them. One night I felt like I was at a dog convention. Also, if you have a ground floor room, you will hear lots of noise (foot traffic) from the overhead room. Not much sound insulation.. This place serves breakfast but it is pretty average. Scrambled eggs, bacon bits, oatmeal, yogurt.. Staff was friendly. I would say it is probably the best hotel in the area in terms of quality but you can find cheaper hotels nearby.

"Excellent service!"

5
31/08/2016

We stayed here for one night before a wedding. The personnel were great to our daughter who was traveling with a one year old. The allowed her to use a freezer for some breast milk she needed to keep cold. Also the food at breakfast was wonderful.

"Great hotel"

5
31/08/2016

They had very quiet and comfortable beds. The staff was very friendly and helpful. The breakfast was good with lots of options including almond milk and a variety of teas. Would definitely recommend. Good location.

"Good hotel"

5
30/08/2016

I've stayed here several times over the past several years. Always clean, pleasant staff and a good, hot breakfast. I had a special request for a handicap room and the desk clerk called me about 4 pm saying that he had just seen my request and was changing my room. Handicap rooms were not on the website, or at least I didn't see them.

"Great location, average property"

3
30/08/2016

The location was fabulous! Centrally located on the main strip of town. The hotel itself is very average, with outdated décor, and very thin walls and ceilings. Our group had traveled for several hours and we were having a beverage and visiting, and got a call from the people above us to ask us to be quiet. We should have been able to visit without disturbing anyone else. The price for the room was a bit much for the type of property it was, but I guess we paid for location. I wish they would have continued breakfast a bit later, since it was the weekend, and none of us really wanted to be up and dressed by 9AM

"Quiet, Comfortable Beds, and a Great Breakfast!"

4
29/08/2016

This is a great little find in Winter Park. The staff was nice, check-in was easy, nice comfortable beds -- simply no hassle. Add to that a nice breakfast and a very affordable price. I would definitely recommend this hotel.

"Would highly recommend !"

5
27/08/2016

It was a Great hotel in the heart of town. All of the amenities are included. they had the best hot chocolate available 24/7! The staff was great, customer oriented and very helpful. Would highly recommend!

"Great stay"

5
23/08/2016

Awesome breakfast that varied slightly from one day to the next. The staff was very friendly, even the ladies cleaning the room said hi as you passed them in the hallway. Front desk staff was able to give recommendations for places to eat and things to do. Room was very clean and beds and pillows were comfortable. The bathroom was spotless and shower had good water temp and pressure. Hot tub was large enough to seat 6-8 people comfortably, and could fit more, if necessary. Every part of the hotel was well maintained, clean, and free of bad smells. THIS HOTEL HAS AIR CONDITIONING!!! AC is not so common in hotels/resorts in the mountains, but this one had a well running air conditioner that wasn't too loud. Close by and free parking was well appreciated. I would definitely stay here again.

"Vacation stay"

5
17/08/2016

This was a very good hotel experience. The staff went out of their way to help us with our needs. We were a larger group and I just want to say thank you. We will stay here again. The rooms are well equipped and were very clean. The breakfast was good and had a nice variety.

"Quality Stay"

4
15/08/2016

Selected this hotel based on reviews and the reviews were spot on. No regrets choosing this hotel. Would stay here again. Only minor issue is that the walls were thin and you could hear all conversations in the hallway outside your room.

"Very pleasant property"

4
15/08/2016

very nice property to relax and slow down. Central location allows walking to most restaurants and many retail spots. Rooms are clean and location is quiet when it needs to be. Breakfast is more than adequate.

"Really good place"

5
11/08/2016

This Best Western is well situated to the town of Winter Park. The room was very nice, the bed really wonderful. When I asked for an extra blanket, I got one immediately. The lobby is small and the breakfast is served there, and that worked OK. The breakfast food was presented nicely, and was of good hotel quality. My overall experience is a resounding thumbs up.

"Average room, good breakfast, & great customer service"

3
11/08/2016

My friends and I stayed here just 1 night because it was the closest, affordable room near RMNP. It was definitely way more than I would usually pay for this type of room (two queen beds and definitely not updated in a while), but it was 4th of July weekend and last minute, so I didn't have much of choice. The room was clean, the beds comfy, and the shower ran hot even though it made a funny noise. Breakfast was good and free. They had a good selection of hot and cold items that seemed fresh. There was limited parking, so make sure wherever you have to park is not going to be towed because a few other establishments share the parking lot. We just doubled checked with the hotel staff and that was that. The staff were very friendly, and we had no problem checking in late (after 8pm). They even saved us some money because the receptionist noticed we only had 3 instead of 4 people. That reduced our rate just a bit. Can't say I'm a huge fan of charging for more than 2 people especially since we were there for less than 12 hours, but that just seems to be the way things are going, unfortunately. The same lady helped us with a few things the next morning as well, so for customer service, this place was great! Average on everything else.

"Nice room, good free breakfast"

5
10/08/2016

I was here fo four nights. My room was comfortable and I suspect recently updated. Like other hotels in this category the room was small, but I had a microwave and small fridge and a flat panel tv that worked well. My experience was that the place was pretty quiet, and the staff was cordial and welcoming. The free breakfast was good, though seating was not adequate. Parking is also tight. I'd stay here again.

"Great service, but noisy"

4
07/08/2016

We had a nice stay here. We stayed in a larger room with 2 queen murphy beds and a sofabed. The room was nice with extra space, but the room was right next to the office and right across from the ice machine so it was very noisy. The breakfast was okay, we appreciated that they had 3 waffle machines, so there were no lines waiting to make waffles. We didn't use the hot tub but it was stuck in a shed at the back of the hotel no nice views of scenery or anything.

"Clean, good breakfast, friendly staff"

5
06/08/2016

We spent one night here and had a great experience. The front desk staff was friendly and accommodating. The rooms are very clean and kept nice. Nothing fancy, but we were comfortable. Breakfast in the morning was the usual continental breakfast fare, but there were plenty of tables, a nice sunny room and food was well supplied.

"A stay for work"

4
05/08/2016

This hotel is in a great location and pet friendly! The service upon check in and departure was fast and friendly. The breakfast was satisfying. The staff were friendly to my pet and made us feel welcome. Other pet friendly hotels have been less friendly.

"Great for access if you use a wheelchair"

4
05/08/2016

Really good access and location for the town of Winter Park. On the route of the shuttle bus in winter time. Good size rooms with clean furnishings. The breakfast is basic but worth having but a mini supermarket is close.

"Over priced"

3
03/08/2016

We have stayed at many Best Western locations and this was not near as nice as others. We were charged extra for a mountain view (which we asked for) we were very disappointed. We expected more for the extra charge. It wasn't much of a view to be charged extra for. The room was clean, but the bathroom was in an odd location and way too many mirrors in there! The breakfast area was odd as well, it was located IN the lobby. People were walking through from checking out while we were eating, odd. The food was good a nice variety.

"quick overnight"

4
02/08/2016

This Best Western provided a nice quick getaway even if it was a bit expensive. However, this hotel came in under cost for other hotel options in the area. Location was great right in heart of Winter Park and all staff was very friendly. Breakfast offered many options, but I would have liked more fresh fruit choices. Hotel was clean. Although we did not bring our dog, this is a pet friendly hotel. Love those. Complete with doggie treats at the front desk.

"BEST stay this year!"

5
01/08/2016

Great location within walking distance of everything we needed when not on excursions, extremely friendly and helpful staff at check-in during stay and at check-out, best complimentary breakfast yet this year, relaxing family vacation!

"Nice place to stay"

4
21/07/2016

I found the Alpenglo Lodge to be up to the standards I would expect from a Best Western Hotel. It was neat and clean and quiet. The folks at the front desk when I checked in were very friendly and helpful. The breakfast was good for what I expect. My only thought was that it may be about time to replace beds? I thought it felt hard and "lumpy", but not awful. I would go back to this place.

BW-Alpenglo-Owner, Owner at BEST WESTERN Alpenglo Lodge, responded to this review
Thanks for a nice review Chuck and we are pleased we "hit the mark". Our beds are actually quite new, but it's always hard to please everyone on something that is so user specific. Regardless, we shall keep a watchful eye out for when replacement is needed. Take care!

"Jazz Festival Fun"

3
20/07/2016

This is a nice hotel that is centrally located to most attractions in Winterpark, Colorado. It is clean and comfortable and service is decent. WiFi is somewhat slow and there is only 1 ice machine on the property. Breakfast is good. Microwaves available in eating area. You need to use these to heat things as there are no microwaves(or refrigerators) in the rooms. I really like this hotel because it is easy walking distance to Jazz Festival venue.

BW-Alpenglo-Owner, Owner at BEST WESTERN Alpenglo Lodge, responded to this review
Thanks for taking the time to write a review. Really happy you liked our property and service. To clarify, it is only our "Standard" rooms that don't have a microwave/refrigerator combination unit. That item is available in all other room types. We've found some folks would prefer to skip some of the "extras" and get a better rate on the room, which is why we do that. Sorry the wi-fi was a little slow. We actually have triple the band width than our brand standards require - - - yet when the hotel is full as it was during Jazz fest and everyone is on their devices - - - it can be a little slow. We look forward to seeing you again soon!

"Great location"

4
18/07/2016

Great 2 night stay within walking distance to most offerings in Winter Park for us. Enjoyed the fact that the windows in the rooms open to enjoy the mountain night breezes and breakfast was a nice bonus. We were pleased and booked for next year!

BW-Alpenglo-Owner, Owner at BEST WESTERN Alpenglo Lodge, responded to this review
Glad you had a good visit! Of course you don't have to wait a full year until you come see us again - - - but if that's your only option - - - we're happy to welcome you back then!

"Quiet, clean, pet friendly"

4
17/07/2016

I was a little uncertain about this hotel because they have designated pet friendly rooms that apparently hadn't been updated along with the rest of the motel...however, the room was still very nice and clean, although somewhat small for three adults and a child. The bathroom is dinky! Not much room for your toiletries, but there were towel bars and a small glass shelf next to the vanity/sink. The desk staff was very friendly and helpful. The parking area is pretty small...although you can park towards the back of the motel and enter through the back door, not sure how good that would be in the winter. There was a fridge in the room, no microwave, and a fairly large good flat screen tv. The breakfast area is basically part of the lobby and you enter through there from the parking lot...a little awkward, especially with a dog. The breakfast was well stocked and had the average sausage, eggs, cereals and three waffle makers. The arrangement of the serving area was a little tight, especially around the waffle makers when people hang there and don't move! Many restaurants and shops are within walking distance from the motel. All in all we would definitely return, great value for the price.

BW-Alpenglo-Owner, Owner at BEST WESTERN Alpenglo Lodge, responded to this review
Thanks for such a thorough review and noting the value our property offers. There are physical limitations we are unable to do much about, but we work hard to make an impact in areas where we can. Please note the pet friendly rooms have a soft goods package different from other rooms (more conducive to our furry friends), but are similarly "updated". Come see us when the snow is flying and investigate how the back entrance works during inclement weather (just fine). See you next trip!

"South of Rocky MT Park"

4
09/07/2016

We were coming from the south and continuing north but wanted to travel through the Rocky MT Park, and this Best Western in Winter Park was perfect. Nice clean and comfortable. With lots of options for food close by. We tried the BBQ place right across the street and it was really good! Good breakfast with eggs and waffles. Nothing really to complain about here. Wouldn't stay anywhere else in Winter Park.

BW-Alpenglo-Owner, Owner at BEST WESTERN Alpenglo Lodge, responded to this review
Thanks for the compliments and glad there was "nothing to complain about". Indeed, my favorite reviews are those that are complaint free! You were smart to spend a night with us before heading to Rocky Mountain National Park, especially this time of year!

"Good but far from perfection"

4
09/07/2016

Small and smart hotel in the town Center of Winter Park, close to shopping and restaurants. Spent here two nights in a king room where everything was looked after with precision. Bed was very comfortable, bathroom was perfectly clean, with high quality towels and complimentary items. Breakfast goes directly in the lobby, with good coffee and juices, fine toast bread and yogurt. unfortunately staff was not so smart in renewing food and pancake mix, even after many requests of clients. there was no people with a uniform so it was impossible to identify staff members, that spent time playing at the computer instead of working at breakfast and clean the tables. So we had to do all by ourselves and wait a lot for toast bread and other food. Needs improvement.

BW-Alpenglo-Owner, Owner at BEST WESTERN Alpenglo Lodge, responded to this review
While I am thankful there were many good parts of your stay - - - your experience at breakfast is completely unacceptable and I very much appreciate you bringing it to our attention. Please know that the individual identified as "playing at the computer" has been reprimanded and will no longer be working that shift. While all staff should wear a uniform, there was one of our members who "stopped by" and upon seeing what you were experiencing, actually "pitched in" although not on the clock (a credit to her caring attitude). We work hard to make things pleasant but obviously missed the mark here. You should see a significant improvement if you were to come see us again.

"Decent but not updated"

3
04/07/2016

I went with my family and enjoyed my time. The location is terrific since it is in the middle of town. The rooms were nice but the hotel looked dated. I would first look at the Holiday Inn(if the rates are the same, I would stay at the Holiday Inn). My room never fully locked. The door would look shut but was not actually closed. I did tell two different employees. I was not upset it was not fixed while I was there since the hotel felt safe. I am sure it will be fixed in the near future. Despite the fact the hotel looked dated, I would come back again.

BW-Alpenglo-Owner, Owner at BEST WESTERN Alpenglo Lodge, responded to this review
I am pleased you enjoyed your stay and would come back again. We have addressed the maintenance item you mentioned and appreciate you bringing it to our attention. The comment about "updated" can be rather subjective, as we try hard to maintain the "feel" of our alpine environment. If you were looking for "any airport hotel USA", that is certainly not us. I would submit that we are constantly working on hotel projects in an attempt to add to our guest's enjoyment, having just completed a renovation of our public areas in the last 9 months. There are other options in Winter Park, but none that offer the value and location of our property (in my humble opinion).

"Very nice!"

4
30/06/2016

Staff is very friendly and the hotel is nice. This is good hotel to stay out when you are visiting Winter Park. It is close to downtown but yet far enough away that you do get disturbed by its traffic (people). I would of gave it 5 stars but the walls are kind of thin and I could hear almost everything that was going on above, in the rooms next to me and out in the hallway.

BW-Alpenglo-Owner, Owner at BEST WESTERN Alpenglo Lodge, responded to this review
Thanks for taking the time to write a review. Our central downtown location is indeed a key reason so many folks choose to stay with us - - - as we're just a block away from Hideaway Park where the summer concerts and events are held. Thanks again!

"Uncomfortable in Winter Park, CO"

2
29/06/2016

Felt uncomfortable the minute we walked into hotel. Booked room and got room right above lobby. Easy to go to breakfast but husband slept and I did not. Breakfast fine but felt like we were being watched. Caused me to put raw pancake bater on finished waffles and decaf coffee into my oatmeal. Ate both anyways and left right after breakfast. Next Best Western we stayed at in Louisvlle, Co rolled out the red carpet for us and made up for this bad experience. Overall I would not go to Winter Park, Co unless I rented a condo.

"Worth coming back for...."

5
28/06/2016

Good Folks and professional staff, clean rooms and updated rooms. Very nice stay and worthy coming back anytime!!! Breakfast was hot and fresh, and constantly being refreshed for their customers. Beautiful location and will come back again!!!

BW-Alpenglo-Owner, Owner at BEST WESTERN Alpenglo Lodge, responded to this review
Nice - - - love to read reviews like that - - - touching on all the key points which is very helpful to the reader. Please come see us again soon!

"OK, but not great"

3
23/06/2016

We spend two nights here. Our room was very clean but not that big. No microwave and/or fridge in the room. Breakfast is not very good, not much to choose from and besides that, they were out of waffle dough. I think there are nicer places out there in Winter Park. But prices are good, you get what you pay for.

"Fantastic stay"

5
22/06/2016

I would highly recommend this hotel if you are staying in the winter park area. This was my first stay with a best western hotel before and I was a bit apprehensive about it. But I was throughly impressed. Our room was very clean and in a great area. We also enjoyed the continental breakfast every morning.

"Great Experience"

5
22/06/2016

This was a great deal for the price. Rooms were spacious and provided a refrigerator and breakfast included. It is centrally located and very clean. Staff were all very friendly and I would definitely stay there again.

"Very enjoyable and excellent free breakfast!"

4
22/06/2016

I really enjoyed my stay here. The rooms are decent and very clean, the staff is friendly and the price is great. The best part was the free breakfast. They offer a great variety. I had a plate full of delicious eggs, bacon, self-made waffle, and yogurt every morning!

"pleasure trip for a wedding"

5
20/06/2016

The staff were very friendly and helpful. The place is clean and well maintained. Would stay here again. Our stay was short, but location was easy to navigate from and was on the main highway through town.

"Not the most welcoming"

3
15/06/2016

The hotel suffices for an overnight stay. The room was clean, with all basic amenities. Reception was a bit cold though and some staff even gave a hostile vibe, same for some people hanging around the hotel. Parking is a bit limited. Nevertheless, for one night this is no issue. I would not recommend the breakfast, have a strong coffee further down the road.

"Wonderful Stay!"

5
07/06/2016

The staff was extremely friendly, the rooms were clean, roomy, and comfortable. Breakfast was amazing. The whole place was very clean and beautiful. Recommend staying at this hotel! Easy parking and very central to downtown.

"Friendly good accomodation"

5
06/06/2016

My wife & I stayed here on our way into Rocky Mountain NP. This was convenient, comfortable and welcoming. As with most BW hotels, a breakfast is included and this set us up for the day. Rooms & beds are both a good size and ensured a good sleep. Front desk was great - the padlock on my wife's suitcase had broken - but locked - some tools were found and I managed to get the lock off; they also provided a good recommendation for dinner.

"Good Choice, right downtown"

5
02/05/2016

New feeling rooms. Equipped with mini fridge and microwave. Located right downtown, easy walk to several different restaurants. The hotels complimentary breakfast was good, self-make waffles, eggs, sausage, breads, yogurts and cereal. The evening and morning desk staff was very friendly and helpful. You can easily catch the ski shuttle to the resort. Just a few steps. Hot tub could use some work.

"Best Western Alpenglo - Great Value!"

4
02/05/2016

We stayed at this hotel on 4/30 and really enjoyed our stay. Comfortable beds, excellent breakfast, clean rooms and lobby area, good Internet speed, and it's in a great location. Overall - very good value.

"good choice for Winter Park"

4
20/04/2016

We have stayed here a couple of times, and it is our favorite hotel in town. Updated rooms, excellent beds, diverse free breakfast, friendly staff, and right across the street from the ski bus stop (and very close to a number of restaurants). The price is all over the place, so it pays to check frequently. Only negative thing is the walls are not very soundproof.

"Great Value"

5
15/04/2016

Local family told us this is the best place to stay -- the location was perfect for skiing at WinterPark (only 5 mins away) and equally perfect for apres-ski activities in town and visiting family. Everyone on staff was friendly and helpful beyond measure. Our room was clean and spacious enough for our needs. Breakfast was good enough to fuel us through the day. Overall, it was a great value across the board and we'll stay there again when we go back.

"very comfortable"

5
09/04/2016

nice hotel wish they would upgrade the hut tub room.. Cant say enough about the staff all good people..the location is great .. Everything is walkable and to get the resort the shuttle system is very workable

"Bargain"

5
01/04/2016

Family like atmosphere and great service for modest size Hotel - parking could be a challenge but they seem to work it our and the adjacent property is owned by the Hotel family so all was good! Great views to the South and easy walking to many other activities. Look forward to going back in June 2016 as well. Twice a year every year would be great!

"Ideal for a Ski Trip - Location and Value"

4
31/03/2016

Stayed here with a party of wheelchair users, some of which had greater needs than I, so stayed in a standard room rather than an accessible one. Beds where comfy, more than enough room to manoeuvre around the room in my wheelchair, bathroom was fit for purpose, staff where friendly and helpful. Great place to rest the achey bones after a day on the slopes! The free hot chocolate in the lobby and the hot tub where great touches.

"Practical and clean."

3
27/03/2016

We have received very good service by the staff. The hotel is old and bare essentials. You can hear other guests walking by. We had a nice view. Pricey for a 3 star place. Very decent breakfast. Parking is a challenge.

"Great Winter Time Value"

4
13/03/2016

This is an older Best Western, but it seems to have had a recent remodel. The rooms were very nice with very comfortable beds. The furniture was updated and the bathroom was very nice and clean. The staff was friendly and the lobby was clean. The breakfast was above average. I would certainly stay here again.

"Just perfect"

5
12/03/2016

The hotel is perfectly located, you can walk to restaurants and shops, they are all around. The room is fantastic, comfortable bed, full bathroom, everything very clean and neat. Breakfast was very complete, a good start for a skiing day. Staff was helpful. Parking and wifi are free, as well as breakfast. I would go back and recommend this hotel. Oh! The hot tub was awesome!!!

"Winter Park"

5
07/03/2016

Spend one night (1 Mar) only to snowboard Winter Park the next day. Flight delayed, finally arriving Denver 8PM with a late check in. Staff was friendly and courteous. Room was clean and comfortable, very nice room for the price but dated. Internet incl. Rentals next door with 20% off was awesome. Breakfast variety was great. Winter Park shuttle right across the street worked well. Stayed here last Feb 2015, returned for their great service.

"Great place for $."

4
27/02/2016

Spotless, well-maintained room. Friendly staff. Well-stocked breakfast (except for eggs - watery and probably powdered?). Only issue was hot tub closed for repairs. Great place for $. Great low budget weekend. Skate skied at Devil's Thumb. Dinner at Opa's Gyros.

"Great stay, great value"

5
21/02/2016

From check in to check out, staff was friendly, courteous and helpful. Room was clean and comfortable, very nice room for the price. Having ski rental next door was very convenient. Breakfast variety was excellent. Winter Park shuttle across the street worked well. Free internet was a bonus.

"Comfortable and Convenient"

5
15/02/2016

We stayed here for our ski trip at Winter Park. It was very close to the resort. The room was clean and comfortable. Breakfast was not gourmet but allowed us to have a hearty breakfast before skiing all day. The heater in the room was quiet and efficient despite it being below zero outside. We rented our equipment from the place right next door and ate dinner across the street. All considered it was a good price for a nice, clean and conveniently located hotel.

"All you need for a short stay"

5
13/02/2016

First of all, I think a lot of reviews start out on the negative aspects, my take on this motel, is that its excellent for a stay of few nights, If this is your "dream" vacation, look elsewhere. Pros. ..spotlessly clean, great beds, great showers, and probably the best motel breakfast ever, Coffee was good, and overall selection and quality was great. Staff was very friendly and helpful.. Shuttle to Winter Park ski area, stops across the street, and is probably better than paying for parking at the ski area as the walk to lifts can be a pain.. You can transfer from the bus when you get to the resort area, to the Blue Willycab (also free) which takes you to about 40 yds from the main lifts. The only negative of the motel, as that the walls are a bit thin and sound travels.. but it didn't bother me at all.

",ski trip"

5
10/02/2016

had a great time staying at this Hotel. was in great location and very clean quiet and cozy.was a friendly staff and helpful for information. had a free breakfast that was nice to enjoy if you wanted too, would recommend staying there if you want a home kinda feeling.was very comfortable.

"Good Inexpensive Stay - shuttle ride away from skiing. Bit noisy..."

4
08/02/2016

Good value for money, pet friendly, family friendly - lots of skiers. Breakfast included and is actually not bad. Walls are thin so when kids run down hall in ski boots,it's very noticeable, particularly when parents yell at them at 7 am. However, staff and guests friendly and generally helpful. Shuttle stop right next door and across street to Winter Park, centrally located, 15 minutes most by shuttle to base. Walk-able to good restaurants, reasonably close to Foundry Pizza Cinema. I'd definitely stay again but probably bring my ear plugs for early family skiers!

"Meh"

3
08/02/2016

It's a clean, basic hotel. Hot tub lukewarm and in a weird offsite room with a snow covered path outside. Food was two star breakfast. Room was okay. Cleaning staff is good. Front desk staff was helpful, pleasant. Decent value. I wouldn't be rushing back... Will probably go to a condo next time. Nice size fridge and a microwave. Heater a little temperamental but it's an old hotel. Get what you pay for.

"Quality stay for good price"

5
08/02/2016

For the price and location you cannot beat it. The free breakfast is better than most continental I've experienced. Location is right in the heart of Winter Park and there is plenty of restaurants and activities right outside the door.

"No Sleep!"

2
03/02/2016

TA has never steered me wrong but this one is a total miss. Everything about this motel is outdated and marginally average. The bed and linens were adequate and the room was clean. they offered me express check out when I arrived, but it was not available at check out! After a full day of skiing, all I wanted was a good night's sleep. Impossible! The heater keep clicking and turning on with a roaring blast every 45 minutes. I even tried ear plugs. I tried turning it low, still keep cycling off and on. It would not turn off completely. Unless you sleep like the dead, I would warn you to stay somewhere else. Definitely a disappointing 2 night stay. I paid $124 for each night. Usually I stay at the Winter Park Lodge (same price range) which at least has a heating system which allows you to sleep through the night.

BW-Alpenglo-Owner, Owner at BEST WESTERN Alpenglo Lodge, responded to this review
We are collectively sorry you did not enjoy your stay. I find this review troubling for two reasons - - - 1) We are never satisfied when a guest has a poor stay such as you expressed here. A member of my staff has already contacted you directly in our attempt to "make it right". 2) You identified the issue with the heater and we had our maintenance engineer address it. If that was not completed in a satisfactory manner, you should have let us know - - - otherwise, how can we get it corrected? If we couldn't fix it, we would have gladly relocated you to another room. As for the express check-out piece, there unfortunately was a misunderstanding here. When offered and accepted at check-in, the options are to receive an emailed receipt or one under your door. If this was presented properly by our front desk, there would be no need for you to stop by the front the day of check-out, although some guests still prefer to check out in person, which is fine. Thanks for the opportunity you've provided for a "learning moment" with our front desk staff. Take care!

"Very nice accommodations"

5
31/01/2016

We really enjoyed our two night stay at the Best Western. The rooms were very nice. The beds were comfortable. The bed linens were cozy. We were on the second floor so there was some noise from the people above us. There is a nice breakfast served in the lobby each morning. The only small disappointment was that the hot tub was in a small building outside the motel. I was hoping it would be inside because it is a bit chilly going back into the motel in the middle of winter!

BW-Alpenglo-Owner, Owner at BEST WESTERN Alpenglo Lodge, responded to this review
Your kind words are very much appreciated! True, the hot tub is in its own building just steps outside the back door - - - due to a unique building code requirement - - - but many hot tubs in Colorado (especially in resort areas) are entirely outside. So, the trek from the tub to the building through the elements is not that unique. I simply suggest you get plenty "warm" before making the quick dash to your room - - - you won't even notice the outside temp. Hope to see you again soon!

"Good Enough"

3
30/01/2016

There was nothing to complain about, but there was nothing that was outstanding either. For a ski town, the price per night was ok, but the property felt a bit dated and run down for the price. Overall, it was clean and the experience was not bad. It served its purpose.

BW-Alpenglo-Owner, Owner at BEST WESTERN Alpenglo Lodge, responded to this review
Thanks for your review, but being "good enough" is not "good enough" for us. I would absolutely challenge the "run down" comment, but consider the source. I would ask the reader to check out some other reviews for the accuracy of this statement. Glad we at least "served our purpose".

"Nice Value, Friendly Staff"

4
27/01/2016

We usually get a condo to ski at Winter Park, but decided to try the Best Western for value and to get points. The hotel is very well maintained hotel, if not understated. The staff was well informed, helpful, and VERY friendly. We originally booked a King Bed room, but upon arrival they suggested we move to a different floor with 2 queen beds because of carpet replacement, not a big deal. However, being it just me and my wife and ski gear the King Bed would have been better. The only real complaint I would have is they don't provide a very good place to store your ski gear. We ended up storing our gear near the door in the coat rack, but felt bad about storing the boots on the new carpeting.

BW-Alpenglo-Owner, Owner at BEST WESTERN Alpenglo Lodge, responded to this review
We appreciate your comments and understanding during our recent renovations. Don't feel bad about putting your boots on the carpet - - - that's what it's for - - - but certainly am thankful for the sentiment. The coat rack you mention is actually a ski rack, so that's indeed the place to store the gear. So happy we could help you earn some "points" in our Rewards program. Please come back so you can earn some more points (or maybe use some and have a free stay)!

"Clean rooms, great location, poor service"

2
25/01/2016

The front desk does not go out of their way for friendliness or great service. We struggled to get the luggage cart in the main entrance only to see that had we used the doors on the other side, it would have been much easier. Was sent to wrong room (it happens, but lots of stuff like this happened to us on this stay). Two housekeepers watched as I struggled with the doors upon departure with the luggage cart and garbage bags piled up by the doors as they attended to their duties. Lots of hallway noise in the middle of the night. Beds, okay. Great location, near where we wanted to go. Refrigerator in room makes a LOUD buzzing noise sporadically through the night - ugh. We won't be back.

BW-Alpenglo-Owner, Owner at BEST WESTERN Alpenglo Lodge, responded to this review
Darn - - - looks like we missed the mark on your stay. For that, please accept my sincere apologies. The comment about trash blocking your access was addressed that very same day (unacceptable), but unfortunately not until you were inconvenienced by its occurrence. Knowing who was on staff that day, the housekeepers were international students from the Southern hemisphere that come to work during their "summer" break. Not an excuse, but they are new to hospitality and exactly what it means to take that extra step for our guests. That said, we are truly a "limited service" hotel and don't have the manpower to assist with everyone's luggage like a Marriott (or we'd have to charge rates like one). Sorry you won't be back but hope the reader can see past these somewhat "unique" complaints and come try us out.

"leisure skiing"

4
19/01/2016

Bob at the front desk was a lifesaver.....overall it was a satisfactory stay, breakfast was fine, other guests smoking marijuana was horrid, but staff seemed to take care of it. Bed was comfy, room was clean, locationwas handy, obviously one of the nicer places to stay, besides the swanky resorts right on the slope.

"Convienent and Clean "

5
17/01/2016

Close to down town and shuttle to mountain located right across the street. Hot tub was cleaned twice during our 4 night stay. Front desk staff was pleasant and helpful with restraint recommendations. Allowed to check in early in the morning and given breakfast at no cost. Excellent hospitality.

"Very convenient and average ski crash pad"

3
16/01/2016

The ski shuttle picks up on the :15 and :45 right across the street. It takes exactly 15 minutes to get to the Winter Park base. Couldn't drive there faster, even pay parking. The hotel has your standard generic breakfast of pastries, cereal, coffee, juice, pre-formed omelettes and sausage, waffles. You've definitely had this breakfast before. But it will get you out the door quick. Rooms decent, very comfortable beds, reasonably quiet, and nice staff.

"Great value and hospitality"

5
15/01/2016

During our repeated stays at this property, we have always encountered cordial staff that provide all guests with a great room value in a hospitable manner. The rooms are very clean and have a fresh decor. The location of the property is very convenient to nearby restaurants, a local bus route and assorted mountainous activities.

"Great hotel with very good staff"

4
13/01/2016

This hotel works great for skiing! Staff is friendly and efficient. Room, check in and breakfast area were very clean. Beds were comfortable and warm. Staff was friendly. Hot tub was working and relaxing. Staff did a great job with continental breakfast. They kept fresh food out and drink machines filled.

"Perfect for a ski weekend at Winter Park"

5
11/01/2016

My wife and I stayed here for three nights for a ski weekend. This hotel was perfect for us. The location couldn't have been better. We rented skis from the store right next door, and the bus stop was right across the street from the hotel. Take the bus to go skiing. It's super easy and you won't have to mess with paying to park at the mountain. The hotel is in the middle of town so you can walk to any dinner place. We walked to Hernandos and had amazing pizza and beer one night and then went to the some other local places the next night. The breakfast in the morning was good, pretty average for hotels. Nothing fancy, but it was free so thats good. The hot tub was also really nice after skiing. It's in a separate building in the back and could definitely be hotter, but it was still nice to relax in. The room was good. Average for a Best Western, but the beds were very comfy and there was plenty of room for all our ski gear and clothes. I'd recommend this place for those looking for a place to stay for a ski weekend in town.

"Great."

5
04/01/2016

Great location. Clean and very friendly staff. Option of late check out at no extra charge and complimentary breakfast was great. Free shuttle to mountain and pick-up drop-off was right outside hotel.

"Wonderful experience at this hotel!"

5
24/12/2015

I really have no complaints. We stayed December 20-24. I guess it depends on what side of the hotel you're on, but we had a view of mountains. Yes, there was a business right next door, but that's really nothing to complain about. I can't imagine the other side having a bad view. For the people who bring shower shoes (I am one of those), I didn't feel the need to wear them. The bathroom was very clean and the water drained quickly. The room was very nice and clean. It has a microwave and refrigerator, which was very helpful. The front desk staff were super awesome, as well! Bob was great! Oh- the continental breakfast was very good! Waffles, eggs, sausage or bacon, cereal, oatmeal, organic yogurt w/ toppings, and several varieties of milk - for the lactose free people. As you can see, we would highly recommend this hotel!

"Very nice and simple hotel"

5
21/12/2015

From check in to overnight stay this is a very well kept hotel. The staff is so friendly and accommodating that you would think your at a 5star diamond resort. Rooms and beds are comfortable. They except dogs but only a limited amount of rooms. Love the no smoking policy.

"decent hotel, fair price"

3
20/12/2015

Good location, have few decent restaurants around the hotel... the breakfast was ok. The carpet was old, but the bed and bathroom was clean. Limited parking space. free shuttle stops right across street from the hotel.

"You Won;t Be Dissatified With This Hotel"

5
12/12/2015

We were having carpeting put down in our house 45 minutes away from Winter Park and needed a place to stay for a night. We chose Winter Park as it is a great place to visit! I went on line and found the Best Western Alpenglo Lodge. Everything was GREAT! The room was small, #306, but very nicely decorated, and had everything you needed! It was VERY clean and comfortable! The bed, King size, was VERY comfortable and we slept very well! The breakfast in the morning was the nicest we've ever had at a Best Western. You couldn't leave breakfast hungry! We would stay there again if we were in Winter Park! The staff was Excellent!

"Great Stay"

5
11/12/2015

Nice and cozy, quiet, close to everything for shopping and dining to match any budget. Free breakfest, can't be any closer to the free WP shuttle, has that mountain/rustic feel to it. Highly recommend and will stay again next time up in Winter Park. Friendly staff, clean rooms.

"Leighs Review"

5
05/12/2015

Wonderful place, friendly staff and we will be staying here again. Bob went out of his way to accomodate us for early check in and also give us another room than reserved to allow us to possibly stay another night and not have to change rooms, which we did just that. The hot tub is wonderful. The location is perfect as the bus picks you up right across the street to take you to Winter Park every 30 minutes

"Perfect accomodation for our ski trip"

5
30/11/2015

We are very happy with our stay at the hotel. The room was clean and comfortable. We enjoyed the hot tub after skiing each night. The breakfast spread was better than usual also (Greek joghurt, almond milk, great coffee). The hotel is very close to the Base Village of Winterpark. You can even take the bus which stops right across the street. We also enjoyed dinners in walking distance from the hotel. We will totally stay here again when we come to Winterpark next!

"An excellent stay"

5
25/10/2015

We picked the hotel to allow us an early start into the RMNP and it was a really good pick. Reception was excellent and although the hotel is dated and rather old fashioned, the rooms were clean provided a pleasant place to stay - so much so that we decided to make use of facilities and eat in. Excellent value for money

"Great budget for getaway"

5
22/10/2015

This hotel is very clean, and great breakfast served. Located in town, with excellent location. Close to numerous restaurants and shopping. This hotel has excellent front desk staff. I would recommend this hotel to anyone.

"Get away"

5
19/10/2015

Very clean, and good breakfast. Comfortable bed. Quiet. In town, good location. Very nice staff at front desk. TV by one bed, so I could watch TV comfortably while hubby slept. Breakfast good for those who are gluten free. Good options.

"Winter Park getaway"

4
19/10/2015

This in-town hotel rates well except for parking. It is close to several restaurants, shopping, entertainment. The doggie area is small but serves its purpose. The hot tub is in a separate building so you freeze getting back to the hotel on chilly days/nights. Our second day the breakfast bar had run out of milk and yogurt. When pastries and bread were gone they did not replenish. The coffee was instant with an aftertaste. But we went there for sleeping, not eating.

"Great budget option in Winter Park!"

5
16/10/2015

We normally like to stay at bed & breakfasts or boutique hotels and the like, but this Best Western is hard to beat. The front desk staff was wonderful, breakfast good, and location is perfect. Great place to stay in Winter Park. Close to the tubing and the resort. Walking distance from lots of restaurants. Hot tub a bit small, but nice after a long day of skiing. Will definitely stay here again.

"Best Western Winter Park"

5
15/10/2015

Awesome hotel in Winter Park. Great location in town, staff is excellent, breakfast great, room superb, and check-in top-notch. A must if staying in the area or passing through. A Best Western on top of their game.

"Very clean Hotel with nice rooms and friendly staff"

5
15/10/2015

This was our 2nd time staying here. I spent hours looking at all the other options in the area and after reading all the bad reviews about how run down and outdated every other place was we picked this hotel again and glad we did. Plus they accept pets which is an issue we have. Their breakfast is perfect and offers lots of items!

"Winter park stay"

5
14/10/2015

Friendly staff along with clean and comfortable room. We were passing through on our way to Steamboat Springs. This was only a one night stay and when we arrived the young lady at the desk was very personable which is a big plus for us. The rooms were not spacious but were clean, comfortable and everything was in working order. We would definitely stay here again

"Vacation"

5
12/10/2015

Was expecting to get lodging in Grand Lake but was not expecting how busy it was during our vacation in October! We were recommended this hotel from Holiday Inn Express, Thank you! It was a great location, Very clean rooms, quiet (even though there was a was a bus touring the fall color.) Wonderful breakfast. Great staff! Don't pass up this hotel!

"Clean and Comfortable with good Breakfast"

5
01/10/2015

The room was clean and the bed was comfortable. I did not hear any outside sounds to keep me from sleeping. The breakfast had a good selection, and was very good. Staff kept it well stocked. The front desk was very helpful.

"Best Western, Alpenglo Lodge, Winter Park, CO"

4
28/09/2015

Well situated on main street. Clean. Only major shortcoming was lack of suitable breakfast entries for my traveling companion who was visiting from the Middle East and is a Muslim. No eggs, but pork sausage.

"Expected more from Best Western"

3
21/09/2015

After our previous experience with Best Western, we expected more. We had to take a two queen room instead of a room with one bed. The room was small and not very well laid out. It was difficult for two people to move around without running into each other, I don't see how 4 people could manage. We could hear other guests coming and going, noise carried easily from the hallway to our room, as was the traffic noise from the restaurants and bar next door. Breakfast was just OK, the selection was very limited.

"Comfortable & Affordable"

5
20/09/2015

Excellent customer service, comfortable room & lots a nearby shops, restaurants & activities. The welcoming staff at the front desk was excellent & had great tips for places to eat. Everything was handled professionally & quickly. Our room was comfortable & clean.

"Accommodating"

5
19/09/2015

This hotel provides an excellent value for the cost. It is clean and comfortable. The breakfast is ample and tasty. Staff are pleasant. The room was a little small, but sufficient. The sink/mirror was with the toilet and shower (as opposed to being separated by a door), so not as accessible with 4 in a room, getting ready to attend a wedding.