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This is a very nice hotel. The rate was very good for the quality and amenities of this hotel. Clean and comfortable with very friendly front desk staff. Everything was in great repair. The pool area was quite nice and included a water slide and spa. The breakfast room was very really nicely decorated and felt like a little cafe. The breakfast had hot and cold selections and of course the obligatory waffle makers. The beds and the bedding were sparkling clean and super comfortable. We had a great sleep. We will definitely stay here again when in Winnipeg.
Front desk Staff and all staff were very friendly. Rooms were clean. We enjoyed the pool and hot tub too. Restaurant next door was suberb. We took advantage of the red river tour by pontoon boat. We will definitely stay at this hotel if we make it back to Winnipeg. The zoo was fabulous- we saw polar bears.
Had a very terrible experience last night at the Best Western Pembina Inn and suites in Winnipeg. When I went into the room and there was a musty type smell, noticed of the bathroom fan was running making a racket. In the bathroom area it was like musty moldy type smell tired I want to sleep got up have a shower didn't notice anything other than the smell. Got up later to see bugs bugs all the floor in the bathroom looked at the tub and I didn't know what it was but did not look pleasant. Reported my issue when i checked out. Later in the morning got a call from the assistant general manager of the hotel to advise me that they Leave the fans Running All The Time because there's no windows that open so it helps keep circulation so it helps keep that Musty smell away. She said that in the tub what I saw was rust. Yes it is rust they are aware if it but have not fixed it yet. She said well the bugs come because of humidity we're having problems with bugs these bugs come up the up the drains and you have to keep the fan running to keep the air circulating so that musty smell isn't there overall very disgusting state Her solution to my issues and how my sinus were plugged because of the smell, her only solution was sorry if you need assistance booking again let me know and I'll take care of if. So if you don't mind musty smelling room with bugs on the floor this would be the hotel for you. It's okay for them to charge you for a tub that's rusted plus bugs crawling on the floor with a sorry. If you dont like rusty tubs and smell complete with bugs go somewhere else.
It was a spotless and pleasant stay. The gym was good, and my family immensely enjoyed the pool and waterslide. My family also liked the complimentary breakfast. The staff were very kind to us, especially when the hotel next to them (which we had initially booked with) was disgusting and unfit to stay in.
This is our second time staying here this year.. The breakfast service was well stocked and well cooked and there is regular & specialty coffee in the lobby. Staff is always very friendly. If travelling with dogs, you can utilize the little dog park accessible from the parking lot. There is are hotels that allow pets and then there are truly pet friendly hotels, and this hotel is definitely the latter. We will absolutely stay here again.
The room was clean but small. The bathroom was so small you could not use it comfortable. The breakfast was regular. They give you treats and blanket for your pet. The gym was very very small. Good for a one night stay. Probably would stay again.
From the staff to the cleanliness, this is by far the best Best Western hotel yet! We brought our dog and they gave him his own blanket to use for his stay and gave him treats and poop bags. We have stayed at many hotels and have never had such great treatment for our dog! He felt very at home and comfortable. The pool and hot tub area were very clean and extremely well lit. Loved everything about this hotel. Can't think of one thing that wasn't good!
Very friendly staff, Great Breakfast lots of choices, I loved the bowl of peaches, Great added touch. Room well stocked and clean. LINDA AT FRONT DESK WENT WAY ABOVE AND BEYOND. Did not use pool so can not comment on that. All was in good condition
Overall this is a pretty good hotel, what I have come to expect from a Best Western Plus. The staff were friendly, the rooms were spacious and clean, the beds were comfy and the air worked well. Location wise it's easy to get to the Outlet mall, Polo Park mall and the zoo. Not too many restaurants close by though but I would rather be out of the way and feel safe. The breakfast was a little disappointing, typical hotel food but the orange juice was watered down and they had no flavored coffee creamer and even though the coffee machine in the lobby had the ability to make specialty coffees, the front desk staff said it didn't have the flavor pods in it.
Not only was the hotel in a very easily accessible area, and not only were the rooms spotless but the front desk manager and staff went above and beyond to make us feel comfortable! It was an absolutely enjoyable weekend all thanks to the friendly staff at the BW Pembina !!!!
This Best Western is awesome! The building is extremely pristine and clean. The breakfast is amazing as it's like home cooked (not a typical hotel continental breakfast) with real silverware. The staff is amazing too as far as friendliness and customer service. Another wonderful thing about this hotel is it's location as it's along the river, in a nice neighborhood and bars/restaurants within walking distance.
The clerk was very friendly and accommodating. The food was great. It was quiet and its close to some good shopping spots and fast food.
I'm not a family man, but with the pools and amenities I can see why it so appealing to families. I was amazed with my last 30 day vacation at how consistently great BW has become. I now look for them first in every town.
I went into Panama Clinic a 10 minute drive away from this hotel to have surgery and came back to this hotel for one night to recuperate before the long drive home Hotel staff did really well when I phoned in to ask about any deals they try their best to get me something affordable. The hotel was very clean and the breakfast was good. Definitely will stay here again!
We booked in at the Best Western Pembina for our anniversary. We used our points to book a king room. We asked to upgrade to a king suite, and they told us that was not an option with our points. We offered to pay the upgrade fee, but they refused to let us upgrade. So odd! We had asked to be in a quiet part of the hotel, and they put us on the side facing north, and our window was above a nightclub, with loud music. We asked to switch to the other side of the hall, on the south side, which faces the parking lot, but apparently all the south facing rooms were booked. The women at the reception counter acted friendly but I felt like they really didn't want to help us. I was very disappointed with how we were treated. Our room was clean, and the bed and pillows were comfortable. Our AC fan was quite squeaky, but that can be common in any hotel. Breakfast was average, nothing special. There was no fresh fruit, which was disappointing. We didn't use the pool area, but it looked nice and bright, with lots of windows. Small pool though! We will not stay at this Best Western again because of how we were treated with room placement and disregard for our concerns. The fact that we were above the nightclub and heard the music till late, is another reason I would not stay here. In saying this, the rooms were clean and comfortable.
This bw plus is a very nice place to stay - a quiet comfortable hotel with a pleasabt staff here - a great hot breakfast that is more than adequate - a very quiet peaceful hotel especially for the size of it - I would recommend this hotel to anyone and have told my friends about it already -a great location to get anywhere in the city in good time - I love this hotel
Cleaniest & Friendliest Hotel Stay Running a hotel and creating a culture of staff who care is not easy. Great job to the team here.
We always enjoy our stay there. Staff are friendly and accommodating and the breakfast is great! Will return over summer.
All round excellent. Very good breakfast. Pleasant and caring staff. Will stay here again if we return to Winnipeg.
The bed was great. The facility was simple but well maintained. I enjoyed the pool and the gym. The hotel was next to the river but there was no access to it. Great location!
This is always our place of choice to stay in Wpg. Staff is friendly and accommodating. The hotel is always clean. On a recent stay we forgot some items in the room. The hotel called us about this and kept the items till we could pick them up 6 days later.
Give the staff at the Pembina / Bishop Grandin junction in Winnipeg, MB a raise! I've stayed in tons of hotels for work and travel coast to coast across Canada and never had any crew treat me better. Thoughtful, considerate and straight up good people. Rooms are clean, beds are comfy and pillows are soft. I've never seen anything needing attention by maintenance and everything functions and works as it should. Zero issues and the standards of expectation are always on point. But a rooms a room (for the most part)… It's the staff that makes a difference. I've stayed in luxury high end places and could have returned and stayed repeatedly on many different occasions but didn't because of the arrogance and ignorance displayed. Not here. Staff is welcoming, helpful and make me laugh and have proven not matter what un-ordinary situation may arise, they Adapt Improvise And overcome. I respect that. That is the difference, that is why we chose to be here. Seriously Best Western treat the staff here right and keep them happy and on board. Never give any of them a reason to think about moving on. They ROCK! HnBee
I booked a pet friendly room but ended up not bringing the dog. You would never know that the room had ever had any pets in it! So clean and fresh. Great nights sleep all 3 nights and the bed was so comfy and such an abundance of pillows. :) Friendly helpful staff and the breakfast was quite tasty with a lot of items to choose from. I will stay again.
Great bed. Easy parking. Comfy room. Great staff. Good location on Pembina. Next door to Pony Corral - good food. Thank you.
Was my first time visiting Winnipeg and i checked in on Friday 12 April and checked out today April 14. Room was very clean, bed was very comfy, pillows were comfy and so fluffy, had all the necessities such as a mini fridge and coffee maker which I really appreciated. Staff is very friendly, the service at the front desk was excellent. Had delicious breakfast every morning and a great selection, eggs, sausage, ham, toast, bagels, waffles, fruits, muffins, juice etc. Highly recommend this hotel, I rate them 10/10. Also, I really liked the location, close to the outlet mall.
Im finding hotels in wpg getting expensive compared to other cities. The BW was comparable to others around the same area. Rooms were very clean, hot breakfast was very good. Pool was small and shallow.
We booked this hotel for an overnight stay because my son was having surgery and a consult the day before. The staff was extremely accommodating with an early check in and a late check out because of the appointment times. The pool was perfect and clean. Definitely will be back!
Our two dogs had a blast when we stayed for a night. They gave us welcome kits with dog treats. They have a little dog park in their property too. Breakfast is included with an ample selection. Free parking. Friendly staff. Nice pool and jacuzzi.
Very clean rooms. The staff were exceptionally wonderful and made me feel very welcome and like I was staying with friends. I've only ever stayed at one hotel in the past with that kind of atmosphere. They even helped me with my laundry and bringing in my suitcases. Thank you so much!
Great hotel. Clean hotel with friendly , helpful staff. Great breakfast 6-9. Big parking lot with free parking. Pool looks nice but did not use. Wifi strong Nice little gym with televisions , water , towels etc. very quiet at night with very little noise.
Very clean and well maintained, staff is super friendly and exceptionally helpful. Was an excellent stay and will stay there again and highly recommend it to anyone looking for a great hotel to stay in. Easy location to find and get around as well
Staff were friendly and helpful. The room was comfortable, quiet and had everything we needed including a fridge and microwave. The breakfast had a good variety of food. I appreciate that it is pet friendly although we were not travelling with a pet
The staff are always friendly and helpful! They greet everyone with a smile and are happy to help you. We have stayed there often enough now that they remember us and it's great to hear a welcome back! Any requests or questions are always dealt with professionally.
I've stayed multiple times over the last 6months with work. The staff has always been very friendly and genuinely act like they are happy to see you and enjoy their job. This level of customer service is hard to come by these days! They accommodated a last minute meeting space for me which was a huge help! The rooms are clean, bed is very comfy and the breakfast is great with a lot of variety. I love the Nescafé machine in the lobby for a Latte! Will definitely be staying again! It's my “go to” hotel in Winnipeg.
The room itself was good. The tv has no selection of shows and movies. The channels are very are old . We had more channels showing sports. The breakfast does meet the standard as posted on your reviews. Poor selection no fruit cold eggs. The price of $200.00 in the middle of the week is not satisfactory for this old hotel. We will never return to this hotel.
This hotel was very nice. Staff were very friendly and helpful. Room was excellent clean and comfortable. Breakfast was awesome! I would stay here again. Keurig coffee pot in the room with fridge and microwave. 24 hour coffee downstairs. I would stay here again hands down!
Front desk went over and above with my little man. She gave him a choice of a juice or hot chocolate he is 2 years old. He chose hot chocolate. It made him feel quite special as his older sister and were having a mocha from the coffee machine. Thank you so much for going the extra mile for my little man.
Right from check-in the friendly, courteous staff take good care of you. the breakfast is hot delicious and lots of room to find a table.everyone goes above and beyond to make sure you're taken care of. And the location is easy to get to and get around.
We stayed for four nights just the other week and were very happy with everything. We were very pleased with our king suite - comfortable bed, nice big bathroom along with a kitchenette and living room…very comfortable. My only comment would be to mix up the breakfast a bit - after 3 days of the same scrambled eggs (from a bag I think) we went elsewhere for breakfast. And maybe some fresh fruit instead of canned fruit would be very nice as well.
On a vacation with my adult sons. Had booked this hotel but cancelled it in favor of a townhouse where the three of us would each have our own rooms and beds. What a mistake, it was a dump. Stayed there one night only and managed to secure a king suite for the next two nights. It suited our needs perfectly and we were SO HAPPY we didn't suffer it out in the other place. The sofa bed seemed very new and was my digs for the next couple nights while the boys shared the king. They had their own temperature control which was fantastic since they like it much cooler than me. There was a vanity area with a counter and plug ins outside the bathroom, which was super handy for me to get ready while the bathroom was in use. The boys enjoyed the pool and hot tub area. Breakfast had a nice selection. Fridge and microwave were integrated into an area with several cabinets and a wet bar. Huge shout out to Linda and Jen at the front desk, who went out of their way to make sure I had an enjoyable stay once they heard our first night in Winnipeg was less than stellar. These ladies epitomize quality customer service and set the bar high for warm, friendly and efficient service that exceeds expectations! The room was very spacious and surprisingly quiet, despite being next to a busy highway. The windows are very soundproof. Also heard very little hallway noise despite the fact that there were several teams from a university volleyball tourney. I worried when I passed them in the halls that we'd hear their fun through the eve, but nope-closed the door and all was peaceful. Thank you for a most pleasant stay!
Vacation to shop/zoo/concert. Helpful staff/ clean/tasty breakfast/ gluten free options! Rooms are spacious/ safe area for your vehicle to stay and I would stay again. It was reasonably priced and easy to find.
Always in great shape and we have likely stayed there over 20 trips. Friendly staff, great breakfast, and clean comfortable rooms make it THE place to stay for ll our visits to Winnipeg. Close to good restaurants and shopping.
This was our fifth stay at the property. We really like the rooms, free parking, the waterslide and hot tub, and especially the breakfast. Lots of food and beverage choices. Spacious and clean dining area. Will be back next year!
The hotel is located in a very convenient area and has many restaurants and shops nearby. The rooms are spacious and always clean and comfortable. The staff are the most friendly hotel staff and they always take care of us very kindly. Although we have tried more expensive hotels, this hotel has been the most welcoming to us.
Have stayed here many times in the past. Always good service. Clean rooms and attentive staff. Enjoy the full breakfast and selection. Used the well-equipped fitness center. Excellent location to get to all parts of the city.
This is not my first visit here and will not be my last. From the front staff to the clinic staff everyone is very personal and professional. I have stayed here numerous times with no issues and it's great service
I would recommend any one travelling to Winnipeg to stay here. I have stayed at many Hotels across Canada and the united states and by far this is one of the better one that I have stayed at .The staff is friendly and very helpful I needed an umbrella and the young lady at the desk was able to accommodate my request
I always make sure I stay at this location , the staff have all been there for years are super friendly and fast ,The hotel is always clean and organized and has a great breakfast, hand sanitizer is always full which I notice in other places is not a priority, great location and I always suggest it to my friends as a great experience away from home
We highly recommend this hotel! The services they provide are exceptional. Rooms are wonderful as is the staff ! The breakfasts provided are excellent! There are two very good restaurant nearby that you can walk to as well as many fast food places along Pembina highway.
Great hotel with exceptional staff. Very friendly, and willing to help with any needs. Clean rooms and great breakfast . Free parking and a good restaurant right next door. Can't praise the staff enough . I have yet to meet one who was not friendly !!
From the moment we came in for check in and to checkout helpful friendly staff. Great location . The hot breakfasts had a selection to suit all. So comfortable quiet sleeping. Bedding was clean with lots if pillows for comfort.
this B.W plus on Pembina in Winnipeg is a very nice neat clean hotel with a friendly positive atmosphere as soon as you walk in the front door - where the very nice front desk staff greet you - great HOT breakfast and a very nice and quiet room to get a good rest after a longer day of travel - This hotel rocks man
The room was very clean, the staff were friendly, and it was quiet in the evenings. We asked he hotel for extra cleaning in our room to help with a dust allergy, and the room was spotless. Very happy with our stay.
My partner and I arrived without a credit card and were stranded in Winnipeg with my service dog in tow. We booked online and got a room right away, with them graciously allowing us to pay via Debit card. We did not realize we didn't choose a pet friendly room and the staff quickly changed the reservation for us and accommodated us instantly!! All the front desk staff and management were extremely helpful and kind to us. What an amazing experience! I 100% recommend this hotel if you are traveling, the staff are so friendly, kind, and accommodating, they even left a present for my dog on our bed. After a stressful travel day they put our minds at ease and I could not be more grateful.
We had a King suite which was perfect for our family of four.. Only complaint we had was a constant humming noise in the bedroom. The room was next door to the ice making machine which may have been the problem. Breakfast was standard for a Best Western.
What a wonderful place. Clean, big and great place. Linda at the front desk was wonderful and went above and beyond. We had a 1 bedroom suite. One of the best hotels we stayed at. Pool was great and had a waterslide
Our room was lovely and very clean. We stayed on the night of July 9th and the person on the front desk who helped us (her name might have been Linda?) was friendly, efficient, and very helpful. We needed extra decaf pods and to borrow plates and cutlery; she helped us immediately and cheerfully. Her customer service truly made the the stay more pleasant.
This is a very well kept hotel, extremely clean and the staff are very friendly. I would recommend staying here to my own family and friends. It's also close to restaurants and shops. It's also on the banks of the river.
Very clean and well kept hotel. Rooms are spacious and modern. Beds very comfy. Bathroom very clean. Breakfast available for guests with decent selection of hot foods as well as pastries and drinks. Hotel is situated on main access to many amenities
Best Westerns in the USA are always my go to hotels. This one in Winnipeg, Canada meet the same expectations, clean room, confortable bed, great staff and s great hot breakfast with options. Would definitely stay here again when in Winnipeg
Very comfortable bed, bed coverings were nice. Staff was very super friendly. Needed directions to a hospital and staff member (Linda) printed maps with directions and explained everything that really helped us.
From the booking to the checking out our experience was very positive - very friendly staff who were willing to help if needed. The food was warm and plentiful with a lot of variety to choose from. Staff there were always cleaning, refilling, etc.
Stayed on the 4th floor. Super quiet. Room was spotless and looks like it was newly renovated (not sure if it was or is just meticulously maintained). Breakfast was pretty standard but totally fine. Front desk staff were really friendly and super personable. First stay here. I generally stay at a Hilton property by the airport but I'd definitely consider staying here again - lovely hotel. Quieter. Aside from distance from the airport, much better accommodations.
The complimentary breakfast was great! The rooms were clean and the staff was friendly. Unfortunately we couldn't use the pool facilities due to maintenance, however, we knew this before we even arrived because the hotel called to let us know in time that we could have switched hotels which I really appreciate. Would stay again.
Was there for a weekend hockey tournament. Room was quite comfortable, current and clean. Everything worked. Continental breakfast was good, usual hotel breakfast fare. Pool area could of been bigger as was crazy busy with other sports team there but everything looked well maintained. Staff were very nice and always pleasant. Great value for the rate. Would stay here again.
A date night out turned into a nightmare ! A day after we left the hotel the manager "texted" saying we had damaged the desk and was charging us an extra $258! The mark was there when we checked in but we have no way to prove it ! Terrible customer service as the manager would not work with us on this misunderstanding and had already charged my credit card without discussing with us. Terrible customer service and would never stay here again
Room was clean, staff helpful and breakfast nice. Not a boutique hotel, but great price for the room and breakfast. It also has a fitness centre and pool, which we did not use as that was not the focus/purpose of our stay.
Hotel was nice, clean and breakfast had good options. Staff was friendly. Not a comfortable sleep as mattresses were hard and bathrooms are too small. Water adjusted cold to hot and not relaxing. A little get away but staying home would have been more relaxing
This hotel is not like the pictures. It is very old and dated. Asked for a quiet room and given room with a wall connected to the pool - so loud!! Sounds like elephants in the rooms above, room shook every time someone shut their door around us. Could not get sleep the entire stay and they did nothing to make things better. Breakfast not great. Will never stay here again. Price crazy for what you get.
The hotel is in a great location and easy to get to. The front desk staff are courteous, friendly, and professional. The lobby, breakfast room, pool area, and the rooms are immaculate! The breakfast options are varied and plentiful. Breakfast is tantalizing and well displayed, as well as very tasty. Checkout is fast and efficient. Our favourite hotel in the city.
In the city for a medical treatment and this accommodation is very near, plus they offer a special rate for medical appointments! Free quality breakfast! And very helpful! Pool area as well but did not access this time!
The rooms were clean, the breakfast was good, and staff was very accommodating and helpful. The breakfast place was always kept clean, and food replenished properly. Coffee really good, strong. Helpful to keep the COVID protocols in place too, when guest required that.
I was very pleased with the hotel. The location was good, the breakfast was excellent, the room was good, in fact I had no complaints or concerns. I stay at a lot of hotels and I would return to this hotel.
If you want a clean, quiet, relaxing stay in a comfortable room, Best Western Pembina is the hotel for you. Check in is easy with excellent staff who want you to enjoy your stay. The excellence in customer service is not lost on these employees.
I have stayed at this hotel many times and it was always a nice stay. The rooms are clean, all the staff working here is excellent and breakfast is nice too. If somebody is looking for a decent hotel for this price I can very much recommend this BW.
CFL western final weekend with my family. We had 2 suites and they are roomy and clean, very comfortable. We have stayed in this hotel several times and have always had a great stay. We will continue to and also highly recommend the Best Western pembina to family and friends. Hats off to management and staff!
Great staff, go the extra mile to ensure you are happy. Grandkids had a great time in the pool area. Love the location, close to great restaurants, shopping and entertainment. U of M is just down the stree if attending sporting events.
Friendly, helpful staff make staying here very pleasant. The premises are clean and well maintained. The breakfast buffet covers almost anything you could want to eat. It's very convenient to be able to use the meeting room for the day and order in lunch and walk to a nearby restaurant for supper. The beds are very comfy and the hallways and rooms are quiet.
I have stayed at this location twice, once was a suite and once ina standard room. Both were very clean. The suite with the jetted tub was amazing. Would definitely stay again. Great location to shopping and dining as well.
This hotel was a gem on Pembina, easy to access, great parking, a nice pool area, good breakfast and a dog park for our dogs to let off steam! We had a little suite with a kitchenette area, bed and sofa bed. Very comfortable for 3 adults and 2 dogs!
From check it to check out - we received excellent friendly service. The breakfast had a good selection and the place was very clean. The hall ways were nicely lit, The rooms were comfortable and quiet. We would definitely recommend this hotel.
The Best Western on Pembina will be my new go-to hotel when travelling with my fur kids. I really appreciated the on-site fenced dog park and the riverside walking trail accessible from the hotel. Staff were very receptive and attentive to my cuddle bug Golden Retriever, and we both felt very welcome during our stay.
Very pleasant stay. Friendly staff and owners. Excellent breakfast, clean rooms. Accessible to important places in Winnipeg and close to main highway. Ample parking in the premises. Free parking and internet.
this place feels like home away from home - great management and front desk staff who are vert professional and make sure everything is just right - comfortable sleep with a great hot breakfast - it could not be any better than the stay here is - clean ,quiet and a pleasant atmosphere here
Always a great stay. Curtious staff, clean rooms, great breakfast. Beds are comfy and an easy walk to IG Field. I always recommend the BW Pembina for Bomber games. Particularly like that they don't use disposable at their breakfast buffet.
From the time we entered and met Linda, we knew this would be a good stay. She was friendly, polite and efficient! She felt like a friend! The hotel was clean, beds were comfortable and rooms were quiet! Breakfast was served hot by Savita who was an excellent hostess! She felt like a friend too! Both of these ladies had good suggestions for meals. All staff were friendly and helpful. As well, the hotel was well situated for shopping or any other type of excursion! We will definitely be staying there again!
With renovated facilities and a kind, caring staff, this hotel is at the top of the list. The room was well laid out and the facilities were modern. The breakfast (which is not important to us) was about as good as you can get with good quality and great service.
Exceptional staff and overall great experience at this property. Breakfast was included in our stay and was quite good for a buffet style continental. Attending Bomber game at Investors Group Field was less than $10 cab fair. We had a fantastic experience.
Excellent. Staff were great; friendly and healpful. The breakfast area was neat and clean, the food and the coffee was delicious. The location of the hotel was perfect for the shopping we wanted to do.
Would definitely stay here again. Rooms were very clean and comfortable. Lots of space at breakfast. Staff very helpful with our meeting room rental for a family gathering. They made sure everything was was organized and ready.
On this place on the east side of Winnipeg, conventions in town so this was the first place we could find a room at. Not much to look at from the outside, but not too bad either. It's on a busy street, but the rooms face the parking lots on either side and not the highway. Nice and quiet not an issue. Front desk staff were very very good at helping us out. rooms are clean bathrooms were great, shower was good. Parking is a little tight as I had a half ton pick up truck. Lots of shopping within a five minute radius. We asked about dinner, and were sent to a place called the pony corral next-door. decided to give it a whirl, and on approach to the property were not impressed. My wife said let's have a look anyway, and I'm glad we did. Great patio in the back looking over the river the servers and everything were excellent, and the food was absolutely perfect. Price was very reasonable to I would advise anybody to try the pony corral for food and berries. It was awesome. Hotel staff pointed us in the perfect direction for a good into the night.
My husband and I really enjoyed our stay at the Best Western Plus Pembina. Clean, comfortable, friendly with great amenities include a free full breakfast with lots of tasty choices. Good location in the east side of Winnipeg. Easy to access from the ring road.
Not knowing Winnipeg at all this Hotel seemed a bit out of the way but it was close to everything we wanted. Costco, Ikea, the Zoo, outlet Mall. The Staff are amazing, very friendly, helpful, and always available. I was very impressed with how nice the Staff were - even though it should be like that everywhere, it's not. Thank you! Good variety of food for breakfast. After a long day there is also tea/coffee available in the front lobby. Need to fill up a water bottle on your way out for the day? Filtered water stand in the lobby is available. The entire parking lot is well lit. Our room was very clean. We stayed in a pet friendly room, although we did not bring our pet and it was nice and clean. The pool was clean and fun for our kids.
I booked this hotel because of good reviews. It is not what was promised. I was told they could not look up my elite status because" I do not know how to do that" .She told me to do it on my own computer. Also told no bottled water so I should go buy some which we did because it was 95 degrees outside. The worst was the breakfast which did not have any fruit, sweet rolls, or yogourt becasue two football teams of teenaage boys booked hotel and ate everything in sight. Also this room was $30.00 more than room we booked on way home with Marriot Bonvey. The Marriot was superb service and full breakfast including someone making omelets. I will not trust reviews again.
Very good hotel, the staff very friendly. I would recommend it anytime :) !! l;d;fJDPOIFPOFNPodl lSDF; O;Sdjf;O ;JDF; DFJOP AW; fsd a df;O;adfn DNJ F^PASD FOIJASSPVH RG SîjSOPDV ÂDSF 8ASDFVP OHAPDOVG ^0 ^PO j
Note for runners at end of this review! We thoroughly enjoyed our stay at this wonderful hotel. If you are fortunate enough to get Linda on the check-in desk you will be off to a great start. She told me a great running route and even got me some juice after I finished. A true master of hospitality is our Linda, with a great wit and sense of humor. The rooms were clean, quiet, and roomy. Bed very comfortable. Altogether a top-notch experience. Runners! If you head down to the Red River behind the hotel and head south toward the bridge, the trail at that point is a bit weedy and narrow, but only for about 1/2 km. After that you break out onto a wide grassy dike which is great to run on. When the dike ends, drop down to the gravel path under the bridge and follow it around until you come to a residential street. Turn left and keep running and you will soon wind up on the University of Manitoba campus which, like all campuses, is a great place to run. I took a straight line through campus and reached the edge and turned around, which was a 6 km circuit. However, if you start meandering through the campus or go out onto the city street there is no limit to how far you can go. But the 6 km circuit is a really nice traffic-free run. You will meet lots of other runners and cyclists so you can ask directions if you get confused. Happy running!
Everything was lovely. The reception staff, staff in the dining room (for breakfast buffets) and throughout the building were phenomenal, pleasant and professional!! The room was nice. The only small complaint we had was that the room kind of smelled funny - It was always sort of damp (even with the air conditioner and fan running). It sort of made the blankets feel damp. That's it though. Aside from that we had a fabulous little stay.
The Best Western Plus Pembina is a very clean hotel! In a great location! Friendly staff! Excellent breakfast! We had 3 families/rooms and they accompanied us all together. Rooms were very clean. Breakfasts were fantastic!
Stayed here for 1 night. Was in town to watch a Winnipeg Blue Bombers game. Hotel is within walking distance from stadium. Great stay. Beds, including pillows, were very comfortable. Water slide for kids. Good variety aat breakfast. Hotel was very clean. Staff vey helpful.
Hotel was easy to find. Front desk staff friendly and helpful to give suggestions for dinner options. Rooms were clean and quiet. Fitness room small but clean. Breakfast had lots of options and selections. Great value for the price we paid. Would definitely recommend this place.
We arrived without a reservation due to a mix up at the Holiday inn South who were very rude and unprofessional. The Pembina South was so professional, friendly, and welcoming upon check in. The room was spotless which made us feel secure during the uncertain health times we live in. Internet dependable and the free hot breakfast was excellent. Hot, plentiful and yummy
I had stayed with family years ago and was pleased that the quality of service for this most recent stay was the same as before. Everything worked as you expect it to, staff were very pleasant and easy to communicate with. Location is great for our purposes. I will definitely return when I'm next in Winnipeg.
Room, 326 was really quiet even though there were over 200 people staying at the hotel. Excellent hot breakfast each morning. Great value! This property has the water slides, pool and hot tub which we were not able to use as we were too busy. Sure looked like lots of kids and family were enjoying themselves.
First time back to Winnipeg in about 10 years for a fun visit. Welcomed at checkin and told of all the features and what to expect. Excellent service from all the staff, everything was well maintained and clean. Didn't have a worry about the accommodations which made the trip great!
I stayed here in August and really enjoyed it. The room was nice and clean and quiet and nice breakfast in the morning. The pool was fairly busy so we didnt use it but overall very good experience. The location is good down Pembina with some restaurants in the area and easy drive to corydon
Stayed at the Best Western Plus+ Pembina Inn. Hotel was wonderful. Very friendly hotel staff. The location was very convenient to our needs. Excellent breakfast with hot and cold options. Lovely pool and Hot Tub.
Beautiful room. Very clean! Good sized fridge, much appreciated & nice to have a microwave! Loved the room darkening curtains as I am sensitive to too much light when trying to fall asleep. Good lighting in bathroom for applying makeup! Much appreciated!! Nice shower spray! Beautiful thick thirsty towels! Really enjoyed the pool & hot tub & very much enjoyed that it was open until 11pm. Extremely helpful staff and all of the ladies were especially friendly and pleasant!! Will definitely choose Best Western Plus on Pembina again!! Well done!!
Easy to locate. Very friendly front staff and quick checkin. Super clean hotel and well-organized. Bigger size mini fridge. Lots of towels, limited toiletries ( and smaller size), spotless bed linens and comfy beds. Would stay here again anytime!
We've really enjoyed our stay in Best Western Plus Pembina Inn & Suites - the staff is very helpful, polite, friendly. Everybody makes sure you are confortable all the time. The pool and the room were very clean. Thank you!
We spent a couple of nights in Winnipeg unexpectedly and we were very satisfied with this hotel. It was very clean, the pool has a fun water slide and hot tub. The included breakfast was great and the location is right on the red river. All in all, great accommodations.
Had reservations at Celebrations Dinner Theatre attached to Canad Inns Fort Garry didn't stay there, pool area was out of order so we stayed at BW after checking the pool area online. We really enjoyed
We stay here whenever we come to Winnipeg as the staff are more than willing to help whatever they can by offering any deals that are available through Best Western and go out of their way to be friendly and helpful.
The service was fantastic!!! The people were very friendly!!! The rooms were very clean!!! The breakfast was really good they had waffles,eggs, bacon, cereal Everything was excellent!!! The owners were the best!!!!
Stayed for business and the hotel is located with easy access to main roads and highways. The staff has gone above and beyond to help me with an issue that I had with a different hotel. Certainly was not in their realm of responsibility but they cared enough to help. They care.
Staff was excellent and very friendly! Very Clean Hotel room & felt very safe at all times. Hotel is in great location & walking distance to bomber game which made it easy for us. Breakfast was very good & pool was great!
Great front desk service and check in. All amenities were clean and working as they should. Lots of parking. Excellent south central location in Winnipeg. Pool and water slide were fun additions for the kids.
I've been at this BW many times and the stay was great every single time. All the staff whether reception or at the breakfast goes always above and beyond. Rooms are nice and clean, breakfast is nice.
This was a day before booking for 5 rooms plus the Salon for an after funeral gathering for family, as our mother had passed away, and we were all coming from various out of town locations. Jenn was incredibly well organized and helpful, and made a traumatic situation manageable and much easier. Prices were super reasonable, free breakfast was good but busy, location is awesome near the river and Pony Corral (bring mosquito repellant). Tammy was also very helpful and friendly. Air conditioning, room, microwave, beds are fridge wre good. Only issues were minor maintenance: just sink and shower faucets and toilet seat that needed tightening. They offered to fix immediately but we declined and noted it could wait until after we checked out, all good. I plan to stay here again...that's a no brainer. Clearly superior service. Well done Best Western!
there is a nice calm feeling as soon as you walk in the door - it's like ahhh this place feels good already - front desk staff are friendly and not that kind of hyped up feeling you can some times get at checking in some hotels but speak in a relaxing manner
Great service from the staff, helpful and friendly. Room was clean and comfortable, beds nice, pillows plentiful. All basic amenities available. Breakfast was yummy, hot, and lots of good choices. Shower pressure was amazing. Fridge was larger and cold. Great weekend stay and would definitely return.
Best Guest Experience Ever! I`ve been travelling a lot and a huge loyal fan of BW Hotels. Amazing services..and the breakfast was absolutely above-and-beyond. Definitely this location lead by example. In my way to Calgary and returning to Ottawa this BW hotel (Pembina) remains my favourite place. Great team! Awesome guest experience!
Once again our stay was very enjoyable. I was commuting out west and was a frequent guest years ago. I introduced my wife to the hotel and the BW Pembina has become our favorite for years. .The staff are very friendly, hotel is comfortable and breakfasts are good. There is good shopping and restaurants within minutes of the hotel in several directions. The purpose of the trip required only one day but stayed to to browse for ideas to update our house.
This hotel is the nicest , cleanest , Friendliest , helpful , there are not enough words in my vocabulary to Express how great this hotel is ! The Management & Staff go over & above in every way right to the staff in the dinning room for breakfast ! Please make a point of staying there once & I bet you will never leave disappointed & will be your go to place to stay in Winnipeg area !
All staff were friendly from the grounds keeper who said hello and told us to have a good day to the front desk personnel who greased you like you were family. The young lady who checked us in was in training and did an absolute wonderful job.
First time staying at this particular Best Western Plus and we will definitely stay again if back in Winnipeg! Everything and everyone was wonderful. In particular I absolutely adored Linda who was working the front counter all 3 nights we stayed! Very accommodating, pleasant and funny! Also Savita was taking care of the hot breakfast all 3 days and was very personable and kind! She really gets to know the guests and makes you feel at home! Super happy with our stay ❤️
Exceptional services overall! The staff are friendly, courteous and helpful. The facilities are clean and tidy. My room was quiet and spacious. The breakfast is delicious with self made waffles. Highly recommend this hotel to potential visitors! Definitely deserves a 5 star review!
Hotel and staff all expectional. Great breakfast options. Pool area was awesome and a huge bonus. Rooms were big. And parking was readily available, even for our truck and trailer. Front desk and breakfast staff were extremely friendly. Even gave a guest welcome package for our dog
Clean and well presented rooms, with courteous and friendly staff. I was pleasantly suprised how quiet the room was given it's close vicinity to Pembina hwy. I would definitely book here in the future.
The front desk staff were very helpful and friendly.. I recommend this hotel for family. The hotel is clean, plenty of parking and the continental breakfast was hot and a good variety of breakfast. The hotel also had laundry facilities and a great water slide for kids and a hottub for adults. We had a great stay..
The absolute best place to stay in Winnipeg very clean very good price very friendly helpful staff very good breakfast excellent facilities there - The rooms were great with the fridge and microwave and they were willing to get you anything that you needed there- very friendly front desk staff
The staff was kind, the included breakfast was delicious, and the pool and water slide were fun! Our room was extremely clean and well sized. Over all 10/10 visit. We didn't want to leave! If you are travelling through, I highly recommend it!
Staff was extremely pleasant and helpful. Pool area was very good. Room was very clean and good value. Will be staying here again soon. It's close to malls, restaurants and we say to find. Choose this hotel for your next stay!
The staff was so accommodating with our 25+ person party. Allowing us to remain in the breakfast area to be together. Delicious food, fun pool and water slide area and cheerful staff. A great weekend!
The rooms were very nice and clean, pretty well average, but fully stocked. The staff at this location is amazing. Checkout was quick. We booked online, it was also very efficient. We got emails asking how things were going and welcoming us. We moved to a suite after day one because we had to stay longer. The switch over was easy and a reasonable price. There were no king size bed suites though. The cleaning personnel found my husbands missing tee shirt and returned it after we switched rooms and the front desk brought up wine glasses. Both rooms had good internet, and were well stocked. We enjoyed our stay here and will stay again. I would also add that we appreciate points not expiring.
Our stay at the Best Western Plus Pembina was beyond expectations, this hotel was spotless, from room to lobby, pool and breakfast room. We enjoyed how quiet it was not only at night but during the day as well. We will definitely be returning.
Be prepared for the "incidentals" charge with no clear indication of when (or if) the money will be returned. Hotel was so crowded at all hours I didn't even want to use my two grudgingly awarded pool wrist tags. Room was right by the stairwell and there were guests pounding up and down it all night. Breakfast was good, and the Breakfast Staff were great, and everything was clean, which was remarkable considering how busy they were, but TVs in every breakfast room so no getting away from them. Checking in & out was unnecessarily complicated and stressful.
Took the grandkids to the BW. There was not an empty room in the place. The staff kept the pool towels supplied and the breakfast items full. Staff was calm and friendly. I would definitely recommend this place.
From the speedy check in to the service that went above and beyond this is THE place to stay when you are hanging your hat in Winnipeg. Clean, hot breakfast, awesome waterslide, hot tub, and friendly staff who will do eveything to make your stay enjoyable.
The beds are so comfortable!! The staff is so friendly, the pool is great, rooms are clean and well maintained. Check-in was flawless & quick which was appreciated after a long drive. Definitely a great place for our team to stay!
Hotel was clean and all staff very friendly. Included breakfast was was very good and very nice selection of items all of which were fresh and hot. We found the beds very comfortable and had a very peaceful sleep. The best surprise was no surprise at all. Would recommend this hotel all day long.
Our room was very nice - two queen beds - and very clean. The bathroom was a bit small - my only complaint. It was a nice surprise to have a little package waiting for our dog - which they accommodated very nicely. It's fairly quiet even though it's on a busy street. Shopping is close as are many restaurants. The washer and dryer is also a nice plus. The breakfast that is offered is very nice! Many options! Finally, the staff is very friendly - from the front desk to the cleaning staff. We were very pleased with our 4 night stay.
Staff was friendly and helpful upon arrival and throughout our stay. Rooms and all facilities were very clean and comfortable. The breakfast was so good, variety of foods from day to day. Waffles, French toast, pancakes, yogurt, fruit, sausage & eggs. We thoroughly enjoyed our stay and will be returning anytime we're in Winnipeg!
Have been staying at this hotel since 2004. Would not stay at any other hotel in Winnipeg. They treat me like family. I had an early morning flight and got a wake up call for 3:30am. When I came down to front desk they brewed me a fresh pot of coffee as they new I had to catch a plane. Great customer service
Excellent stay. Staff at front desk were very helpful in finding a secure parking spot for us. Breakfast was excellent, would appreciate decaf coffee being available, the person working in the breakfast area indicated that not enough folks want decaf so she was hesitant to make any.
Staff are very caring and went above and beyond the normal expected service when we were there. They provided us with amenities when we worked late and gave us access to a boardroom when we needed to work late.
Stayed at this hotel for two nights due to the spring storm. I highly recommend this hotel. The staff were absolutely amazing and very friendly! The room was extremely comfortable, and clean. They even upgraded my room for free which was really not necessary but greatly appreciated. The hot breakfast that they offered was a great addition! The staff here made an annoying circumstance much, much more bearable. All in all, I would definitely stay here again and highly recommend this hotel! Thank you so much guys!!
The whole staff went above expectations for us. We had to stay additional days due to unforseen circumstances and they shuffled things around so we could stay in our same room during busy times. They made us feel extremely comfortable during the whole stay.
Pool area was clean, towels always being replinished Clean, well stocked and lots of options at breakfast Rooms were clean, roomy, fridge was a great size. Staff was friendly, personable and kind to my children
Excellent. No complaints. Breakfast was great, lots of options to pick from. Hotel staff were very pleasant. We have stayed here twice now and both times were great. Seemed like a very safe part of town.
I LOVE this hotel and keep coming back as it is such a positive experience that just keeps on making GREAT memories - very pleasant staff and the place is modern and spotlessly clean and the owner /manager totally rocks
This hotel was great! The staff was friendly and courteous. The rooms were clean and comfortable. Our grandkids really enjoyed the pool and it wasn't freezing cold. Breakfast had plenty of options to choose from. I would definitely stay here again!
Apartment flooded and stay here. Jenny and Tammy were unbelievably awesome. They lessened my stress on helping me get my insurance adjuster involved for my room as i stayed 10 days. Highly highly recommend.
Always a great stay. Linda at front desk is amazing. All the staff are caring and made us at home. The Best Western on Pembina is our favorite when we go to Winnipeg as it is always a great stay. The Best Western is close to major routes so it is easy to get to the places for appointments, shopping and restaurants that we like.
After a long hard day, the hotel was the most stress free and relaxing experience. The staff was fantastically upbeat and positive, the rooms were clean and comfortable and the breakfast was a great start to the day. I would not hesitate to stay here again.
We absolutely love they staff from owner to housekeeping, front desk personnel, maintenance and food service staff. I cannot rave enough about this hotel and the service. Everyone is so friendly and personable.
The staff is always very friendly and really enjoy staying there. They are always accommodating and wish you a good morning. WE love the location and the restaurant next door is excellent. This is the only place we stay when we are in Winnipeg.
Very friendly front desk staff. Check in was quick and efficient. Large room was clean and comfortable. The breakfast room was clean and very well managed. Both hot and cold options available. COVID protocols were followed throughout the property. Definitely recommend this place.
A great location .. trails with the river in back Very Quiet.. easy access to Costco and IKEA Clean room..pool area.. lobby Pleasant hotel staff Great breakfast in a nice dining area Well worth the money
I have been going here several times a year for five years. Two of my kids have attended Univ of Manitoba. I don't stay anywhere else! Dog friendly. Close to U of M. The staff is super friendly and do a great job.
Very clean and decent room, really appreciate the front desk Linda & jasmine to ease of the check in process. Like their hot breakfast is too good and the person who take care it's Sabitha; go above and beyond to take care of every customer for the best hospitality. Really appreciate the management for keeping the premise in good shape.
Clean, breakfast and a waterslide! I love the staff team and it's nice to be near the river and shopping. I found the sheets and bedding to be especially comfortable! I'm actually trying to figure out if the pillows are available for purchase, seriously comfortable. The coffee was great:
Clean and well maintained property,safety protocols are well placed. You have to book a schedule to use the pool, makes a fair chance for every guests to use it. If it's not busy they will let you extend the use of pool, limit is 18pax. Super nice staff and great breakfast.
Great hotel. Nice rooms, clean. Wonderfully friendly staff. Only small issue was freezing cold air coming from under the air/heat unit. The pool area is awesome. Slide is great for smaller kids as well. Due to covid a pool time needed to be booked but it was easy to do and always time available.
Very friendly staff, room was clean, all around very good stay. We have stayed here many times and always a pleasure. Hotel is located near 2 popular malls and many restaurants close by. We already have a plan to go back soon.
We booked into the Best Western for one night with our grandkids to celebrate their birthdays. It was to spend as much time at the pool as possible which we did. The entire hotel including the pool area was extremely clean and the staff were very pleasant and helpful. Continental breakfast had a lot of options to suit everybody in our family.
We had a wonderful family stay at the Best Western, celebrated my daughter's birthday and the staff was very helpful and friendly. Home away from home! I would highly recommend this hotel, their staff is very professional, accommodating and friendly. Rooms were very clean, pool was a definite plus. They went beyond my expectations to make us feel welcomed. Thank you!
Awesome location. We had a great time. It was nicer than our home and the hosts were available to answer all our dumb tourist questions. We really hated to leave but there's a definite new place we can't wait to see if they can let us come back
Thank you for the superior service. We were so impressed with your friendly helpful staff. Can't say enough about the professionalism of your establishment. Very clean and pet friendly We rate you a 5.
My type of work brings me to a hotels quite often and this particular one have never failed my expectations. Very clean rooms, nice breakfast and all members of the staff are great and makes you always feel welcome.
The best option. Amazing customer service and amenities. Front desk, housekeeping, breakfast services everyone always do an extra effort to makes feels the guest happy and comfortable. Definitely 5 star services.
We had a last minute booking at Best Western as we had another accommodation fall thru. Staff were extremely helpful and made our week so much less stressful than it could have been. I would also like to say that the hotel was full with a girls volleyball team and 2 boys hockey teams, great kids, quiet and polite!
My room experience was relatively good. I was in a suite after a generous upgrade. The room was pretty good very quiet as I was in on the end of the hallway. The room had silver ware which was dirty with food still stuck on forks and the coffee cups dirty as well I washed the silver ware and left the remaining items as they were. The floor had bobby pins left on it so I was generally not to happy about the cleanliness of it. The rest was good the gal at breakfast was a pleasure to chat with and the food was good. Parking is safe and secure and plentiful I was surprised at the extra charges for being there on the weekend as the price went up for those two days and was $17 less the other 2. Will have to take a closer look at it next time
As usual, the hotel was clean and comfortable, the atmosphere was warm, relaxed and friendly. Kind of like staying at a friends house without the social pressures. Did not have time to utilize the pool facilities on this trip but didn't have to check to see how clean it was, I just know from the past it made the grade.
All of the staff were very nice and helpful. They went above and beyond to make sure we were comfortable as I am very anxious of elevators they accommodated us by upgrading us to a suite on the main floor. The next day, about 20 minutes after we checked out, we had no where to go because of unforeseen circumstances and they let us back into our room for an hour or so longer. We were very grateful for that.
Over all find the facility to have a home feeling and the staff care about you and your guests. How can you have a bad day when you are greeted every time you come and go with a smile! Hotel is great place to stay. From the lobby, rooms to the pool it's clean with great staff.
I had to come to Winnipeg for an appointment so we decided to make it a 4 day 3 night weekend getaway. I did a lot of looking online for hotels and finally decided on the Best Western Pembina, it was close to several shopping malls, plazas and Attractions. Our room was very clean and quiet, we heard absolutely no outside noise at all. All the staff was very pleasant and helpful, the free Continental breakfast had a good variety and the hostess looking after it was very friendly and she was doing an awesome job keeping everything stocked. The pool, waterslide and hot tub was so relaxing we almost hated going back to our room!
The B-W Pembina has become our favourite when we go to Winnipeg. The staff are very friendly and make sure we are well taken care of. The complimentary hot breakfasts are always good. Having breakfast ready in the morning is a good start to the day and lets us get on with the day easier.
Excellent staff, friendly atmosphere and awesome breakfast. We did not use the pool this time, but I know it has a great pool area. Very streamlined check in/COVID protocols. Bracelets used to identify COVID protocols had been checked were very helpful for ease of use of the breakfast/pool areas.
Hotel is immaculately clean and follows strict pandemic protocols. Made us feel safe. Plenty of free parking, plus you can walk to the Pony Corral restaurant right next door. Staff are professional and friendly.
If you are looking for an awesome hotel in Winnipeg, Manitoba which has amazing staff, awesome food, comfortable rooms, and is located close to the football stadium and tons of great shopping, then the Best Western Plus Pembina Inn & Suites is the place to stay!
On of the best features on a previous visit was the location right on the Red River, with a treed back yard where you could even see deer and wild bunnies. It was lovely to take an evening walk. They have since installed searingly bright military grade halogen lights in the parking lot, right by the river. They lit up the entire hotel lot and building, including causing light pollution in our window. We could not see the moon or stars. Our walk was spoiled by this excessive lighting. The pool seemed weird in the glow. We had to avert our eyes from the windows.
On of the best features on a previous visit was the location right on the Red River, with a treed back yard where you could even see deer and wild bunnies. It was lovely to take an evening walk. They have since installed searingly bright military grade halogen lights in the parking lot, right by the river. They lit up the entire hotel lot and building, including causing light pollution in our window. We could not see the moon or stars. Our walk was spoiled by this excessive lighting. The pool seemed weird in the glow. We had to avert our eyes from the windows. You have to wonder why such excessive light is necessary. It's not even on a motion sensor. To me, it speaks of a high crime area. We will not return.
Our 2nd staycation this year at this hotel and it was just as awesome as the first. The suites are perfect for our family of 3. The extra room to move, kitchenette area, dining table/chairs…we enjoyed all of the extras in “our” room. The hide a bed was actually really comfortable! How often can you say that?! The staff was really kind and helpful again. Thank you for allowing us to come down after 9 to grab some breakfast! You didn't have to wait for us before closing up but you did. We've found our spot and WILL keep coming back.
My mother and I both really enjoyed our stay here! The hotel was nice and clean, staff were The beds were very comfortable. Had a blast in the pool and hot tub. All the staff were very nice too! Always enjoy staying at any of the best westerns! Will bAck:)
This hotel did not disappoint. Everything was immaculately clean from the pool to the hallways to the rooms. During covid this is especially important. Tammy was a pleasure at the front desk during check in and Linda's hospitality during the night when my daughter wasn't feeling well was incredible. This hotel cares about their patrons! Would recommend 10/10 if you want a quiet stay with amazing hospitality at a reasonable rate. We will be back!
Rooms are impeccably clean. We had a king suite and our one year old played in the room with no issues or concerns. Floors, carpet, surfaces and furniture even remotes and extremely sanitary. Masks were worn in all areas excluding pool. For a free breakfast buffet this was by far the best. Not microwaved eggs and sausage…. This food is real and even real cutlery and plates, not paper and plastic like other best westerns. The lobby had coffee and creamer all day… also not common in most best westerns. Pool is actually warm enough for small babies (also uncommon) but it was small, very busy (as we think some evacuees from the mb fires were places here) the kids were dangerous in the pool we asked for a manager but they don't work weekends so the front desk tried to deal with it…. The second night was better in the pool. We will stay again for sure! Location is very central and pony corral nextdoor was great for dinner… not too noisy from traffic definitely much quieter than staying near portage or airport… good luck sleeping on portage with ambulances all night…
We were here 7 days and the room was perfect. The bathroom was small but there was an additional space outside so one person could get ready while the other person showered so it worked out very well. Breakfasts were hot and tasty with lots of options. Staff were friendly and helpful. Only minor thing was the parking spaces were very tight and of course some people don't stay in the lines, however no incidents. Would definitely recommend.
Showed up late at night after travelling 16 hours to find out that my room was CANCELLED WITHOUT ANY NOTICE. I was meet with a disgusting amount of attitude and hostility from the front desk staff despite it being THEIR MISTAKE. They tried to make me feel like trash and made me cry, when the issue was that THEY WROTE MY INFO WRONG. They tried to make it seem like it was my fault even though my card was valid. THEY WROTE my address WRONG, causing it to decline which was pointed out to them. They also claimed that I gave them an invalid phone number but my phone number was correct and they had that part of my information correctly written down. And I had received many calls from other people that day without issue. They didn't call me. They cancelled my room without calling or emailing me or any sort of heads up, so when I arrived at 4 am, tired after 16 hours of travel with a puppy, i had no where to stay. They had absolutely NO sympathy/empathy for me and barely made any effort to find me somewhere else to stay. I received no apology. Nothing. The managers words were “too bad she's got to go somewhere else.” Absolutely disgusting behaviour. -100000/10. I wouldn't even give them 1 star if I could.
Our brief stay in this hotel - Pembina Best Western Plus- could not have been better. From the staff at the registration counter to the owner of the hotel helping to serve a fantastic breakfast, all helped make our stay a great experience.
This was our second time staying here in a span of 10 days. I drove with my 3 children ages 5/7/9 from Kelowna to Winnipeg heading on to Ontario to visit family and then back. We stayed 1 night each way. Both evenings we were greeted with a smile by Lynda. She went above and beyond to help a tired mom get the kids straight into the pool and helped when our pizza was delivered to get them fed. The rooms are clean, comfy beds and pillows, a cold bar fridge, it feels much more than a 2.5 star. Such a great value at $118/night for two queens which was more than enough room for the 4 of us. The free breakfast had a great selection of hot and cold foods, excellent value there again. The woman working in the breakfast room was also super helpful and also went above and beyond. The pool is well maintained, spotless clean, and the water slide was great entertainment for my kids who sat in the car all day. 100% would recommend families and anyone really to stay here.
The staff are always pleasant and ask us about our day. They take interest in what we're doing. They recognize us now as we stay at least twice a year. The breakfast though limited options is always amazing!
Rooms were contemporary and clean. Great bedding and mattresses. The pool area was very clean, and the kids loved the waterslide. We enjoyed the breakfasts, and the staff and owner makes you feel very welcomed and appreciated. Highly recommend and would stay here again anytime!
I was very impressed with the hospitality of all hotel staff members throughout our 7 nights stay. Even though, there was nit a restaurant located in the hotel there was nearby ones you could choose from. But the best part was the breakfast we received which we either can take up to our hotel room or stay in the breakfast lounge . The breakfast servings were big and the server was courteous as well.
We choose Best Western Pembina when wanting a staycation with the kids or a night away from home. We know it will always be immaculately clean, the pool is great for the kids, breakfast is always good and the staff are very friendly and accommodating. When travelling we compare other hotels to this one as it is our ideal standard for an enjoyable stay. We will definitely be back!
The staff was SO friendly & accommodating. The room was clean & nicely decorated. Breakfast was tasty; the hostess was so kind & went above & beyond. Lovely location right by the river. Want to go back!
This was our first hotel experience since COVID started and it exceeded our expectations. We felt very safe there with the precautions in place. We specifically chose this hotel for the pool and waterslide and it was a great experience. We stayed for one night and we were given 1 hour the first day and 1 hour the next morning. However there was no one else waiting to use it so we were able to stay longer! The continental breakfast was excellent and I specifically liked that the staff served it to you, so guests weren't touching anything. We had an excellent hotel experience!
If you're looking for a clean, comfortable place with awesome staff.....look no further than the Best Western on Pembina Hwy in Winnipeg, Manitoba. Wonderful breakfasts, well maintained pool area, outside seating area & well groomed outside area! Within easy driving distance to great shopping areas!
We love the staff and amenities at Best Western Plus on Pembina. The continental breakfast is currently catered to you. You let the staff attendant know what you'd like and she prepares it. Coffee is always hot and ready!!
Jenny and her staff at the front desk were amazing! Always accommodating and friendly! Caretaker and Breakfast workers were also amazing! Caretaker brought us microwaves upon request right away and Breakfast worker made orders as requested. Pool bookings were great as well and we got times that worked for us. Everything was great at the hotel and felt very safe and clean! Thank you for providing us a great weekend getaway!
I've stayed at many hotels throughout the Provence and Country, and this is by far one of the most accomadating. The hotel and rooms are clean, and well maintained. The staff are friendly and helpful at all times, especially during these trying days. This hotel is my #1 choise when I am in town. Awsome hotel Louis
When in Winnipeg this is the best place to stay! Friendly staff that are always going above and beyond! Breakfast has many options, even during covid. A clean well maintained hotel. Staff are the reason we love Best Western on Pembina, they treat you like family!
had to travel for medical reasons (non COVID-19 medical). I felt safe and comfortable with all the COVID-19 precautions in place. Jenny (I believe her name is) was friendly and made the experience that much better.
Great service and great accommodation! Staff was very friendly hotel was clean and the beds were great.breakfast was good .would highly recommend this hotel to everyone. Pool room with water slide was a lot of fun.
Was pleasantly surprised to find that the complimentary breakfast was much closer to usual Bestwestern standards at this hotel even with Covid-19 restrictions. The service was exceptional and our server really tried to make sure we were satisfied and our needs met. Hotel is comfortable and clean, and pool and hot tub were also great.
The B-W Pembina is run by caring & friendly staff and is always clean and comfortable. Rates are reasonable and it is quick jaunt to all the places that I want to go to in Winnipeg. I have stayed there over the last 10 years because it is consistent quality and very well run. It is our first choice when we go to Winnipeg.
We stayed here 10 yrs ago & have to commend them on being consistent. They still offered hot breakfast even during the pandemic but it was well managed by having 1 family member get served by a staff member. They provided trays & it made our morning that much easier. Comfy beds, quiet hotel & fantastic service!
My family and I had an excellent stay at the Best Western. The staff were very friendly and the hotel and rooms were super clean. The paint in the rooms gave them a bit of a dark or gloomy feel. The breakfast was also a lot better than many other hotel's breakfasts.
Wonderful hotel will definitely stay again. Front desk staff Linda went above and beyond to help me with directions. Great property!!! They packed me a breakfast to go and during this uncertain time I enjoyed my stress free stay
Our family stayed at the hotel with our grandpuppy. The hotel treated her like a VIP!!! She even received a welcoming letter and gift package with treats and her own blanket. Thanks for being so caring about our special family members.
It is very unfortunate that due to the current health issues so many people will miss the opportunity to stay here. But if you do get to Winnipeg, this hotel will not disappoint. Every room freshly renovated and absolutely wonderful. The staff warm and all about service. Close to the University of Manitoba and other great aspects of the Peg. Really worth a try. We will be making this our go to place when in town. Wishing the Pembina Inn & Suites a bright future and a quick return to normalcy.
My family came from Mexico for visiting me and they stayed in this hotel. I just want to thank, in general, the service of this place. It was fantastic, they had a good time. They appreciated the comp breakfast and shuttle service to the airport. Great location and very clean room. Thank you Best western Pembina for their service.
Excellent experience staying at this hotel. Offered evening snacks. Friendly staff and hotel was quiet in the evening. Had some issues with elevator during my stay but issues were addressed and repaired quickly.
Staff were warm and welcoming and provided special pet blankets and treats to ensure both human and canine guests had an enjoyable experience. Very clean and comfortable rooms and reception area. Good location too.
The breakfast options were bigger than I had seen it any hotel. The free shuttle was amazingly handy. But I think what impressed me the most was that staff at the front desk seem to know who I was just as I was walking up to them. They offered very personal service and made me feel really appreciated. I've never stayed at a hotel before where I was not just a number. I felt like they really appreciated my business and work going out of their way to help me out. I would definitely stay here again.
We found the front desk staff very nice and welcoming, room was very clean and the newer in appearance, breakfast was hot and a great selection of food and lots of it. The location was great for what we were using it for, had a comfortable sleep in the beds
We stay at this hotel whenever we are in Winnipeg. hotel is very clean, well appointed and the staff is excellent. Rooms are very clean and the hotel is maintained very well. we highly as your first choice to stay while you are in Winnipeg.
The Best Western Plus is located centrally to the events we usually like attending while in the city. This stay was a little different as they had a Go Green option which meant we had the option of not having cleaning staff clean our room or make our bed while we were there. In return we received 500 extra reward points. Saves a lot on water consumption so it was a good option for us.
Canadinns cancelled my reservation due to overbooking at the last minute, and Best Western was able to accommodate us. The pool and slide was great for my children (age 4 and 2.5 months), and breakfast was enjoyable for the whole family. This was our second stay, and we will stay again.
Hotel has all the business traveller needs for a comfortable stay. Apart from some difficulty accessing the internet from my room, the breakfasts were tasty and varied, fitness centre had good workout options and the room/ beds were very comfortable.
My stay at the Best Western Plus on Pembina was excellent! Not only did I receive a complimentary breakfast, I also received a complimentary snack in the evening. The hot tub and the pool area was very much enjoyed!
Friendly and clean hotel. The Children really loved the pool and water slide. I have no complaints whatsoever. It would have been good to have a microwave in the room. This is our go to hotel when staying in Winnipeg.
We stayed 1 night around Christmas and really enjoyed it. Good beds, clean, friendly front desk. We didn't get the chance to try the breakfast, but the pool was quite nice. The only issue we found was that the chlorine in the hot tub was pretty potent. It made it difficult to breathe. I assume they did this in anticipation of the holiday season and an influx of kids and families using the facilities though. Other than that it was great!
We had a most satisfying stay at this hotel. The staff were ALL friendly and accomodating. Room was comfortable and well maintained. Breakfast made our day. And, can't say enough about the great staff.
Siberia cold temperatures outside and the rooms were very warm and comfortable. They had a lovely assortment of breakfast foods that would meet most dietary needs - including keto. In addition to the breakfast, they included an “evening snack” which for a light supper eater would be more than enough - hot soup with crackers, assortment of fresh veggies, fruit and chips.
Pretty disappointed in my stay here. There was a athletic team staying at the same time and there were never any snacks to enjoy. Loud and noisy stay. I would recommend that the manager go and try the beds in room 116 and see how comfortable they find them. They were horrible, uncomfortable, noisy and felt like there were going to fall apart. I have stayed here many times and have not been so disappointed in a stay. If you have hosted large teams perhaps give them food in the overflow eating area. Not sure that I will come back again. And replace those beds!!!
Very good service, friendly staff, comfortable bed, internet works well, TV channel selection is good, breakfast is above average. Good value for price. Only bad thing was unfortunately the hot tub was not working when i was here. out of service for maintenance. Otherwise all was good, i recommend it. Note, the Pony Corral restaurant next door had excellent food, highly recommended. Cheers All, and Safe travels
Nice check in. Good breakfast. We were in a room right next to the staircase and pool. Very noisy with the doors slamming non stop. Recommend asking for another room if you get stuck in that one. Our bathroom flooded everytime anyone showered. Beds creaked very loudly if you even turn over in them. Sounded like they may fall apart. Also very uncomfortable
The grandchildren with us on this visit are 6 & 10 years old. They used the Pool area c?w the waterslide non stop for hours on end. We all enjoyed the Breakfast Buffet as there was something for everyone. The availability of complementary Coffee and Tea is a nice touch. We stayed in a suite which worked out well for us. WE have been there before and will be back as well.
DO NOT STAY AT THE PEMBINA HWY BEST WESTERN IN WINNIPEG We stayed at the Best Western Pembina in Winnipeg last night, on our way moving to Ontario and thought it was great, until we came out in the morning and found my car window totally smashed. We were assured that it was safe where THEY told us to park our uhaul truck with the car on the trailer behind. The staff assured us several times that it was safe and they do security walk around every hour, the staff member walked down and showed us exactly where he wanted us to park it and several times we asked if would be safe and were assured they have cameras and security. Now we are being told by the manager that it is not there responsibility!!! It was clear that big rocks had been used to smash my side window and they had clearly spent some time trying to pry the glass further but couldn't get in. SO WHERE WAS THE SECURITY WHILE ALL OF THIS TOOK PLACE AND OUR VEHICLES WERE SUPPOSED TO BE SO SAFE?!!!!!
Staff goes above and beyond to make your stay comfortable. The breakfast was excellent every morning even at 9:30am. The airport shuttle is basically your own private ride to the airport which was nice because its a 40 dollar taxi ride.
Always a pleasant experience to stay at this location. The staff take a personal pleasure in making everything about the stay, very comfortable. They remember you and your preferences. Looking forward to the next time.
Great hotel in a really good location, parking is very good with cameras everywhere in the parking lot. The staff very friendly and helpful. The breakfast is really excellent, hot breakfast with a very friendly and helpful staff working at the breakfast. There are snacks in the evening also but I usually just do the breakfast. I stay here every time I am in Winnipeg and would highly recommend this hotel
The Best Western is our favourite stay when we travel to Winnipeg. Have stayed at the BW Pembina since 2008 and it is always one that we can rely on for quality. Its location is handy for the sections of the city that we frequent and is easy to get to. Breakfast options are good and no need to go elsewhere. Usually the room price is reasonable especially if factor in that breakfast for 2 was included.
It was a greasy stay in a very quiet location , there was plenty to do in the surrounding area. Room amenities were awesome, the pool was very clean and the hot tub was very enjoyable. I would recommend and will be using this hotel the next time I'm in winnipeg
The hotel is well located very near to north/south routes. It is close to shopping and the University. Parking is close, there is a river view in some rooms., rooms are clean and updated and breakfast is a step above "breakfast included". Front desk staff were excellent.
The Best Western Pembina is welcoming, efficiently run, has lovely updated, fresh, attractive decor. I enjoyed the complimentary breakfast and the pre-arranged airport shuttle ride. The hotel backs onto the river and is next door to the enjoyable Pony Corral restaurant and also next door to Starbucks. Other stores nearby. Late check-out at 3pm for a small additional charge was a plus.
This is our number 1 hotel we stay at when we go to Winnipeg. Quiet hotel with all Amenities. Staff are always friendly and helpful. Lots of parking. Pony Corral restaurant right next door with amazing food. Close to everything. In the evening they provide Soup and Snack. Always top notch. Free breakfast in the morning with a large selection to choose from but please stop putting spices in the eggs and hasbrowns :( . Pool has a waterside great for the kids. Hot tub for Mom and Dad. We have stayed here a lot and have never had a bad experience. I highly recommend it.
We've stayed at BW's often over the past eight years as a football family (college recruiting, college FB, now Blue Bomber football). This is absolutely the BEST BW we've ever stayed at. The complex, lobby, amenities (pool has a very nice water slide for kids) and the rooms were all very clean and nicely appointed. Our king suite was very large with a nicely furnished living space (sofa, chair ottoman, desk/chair) that included a large kitchen area as well (table for four, micro, sm frig, sink, large counter). The bathroom was also large with a large soaking tub with jets, great shower head and large counter space. Outside of the bathroom was an additional mirror and counter space which was useful as my husband and I prepped each day at the same time. The decor was very fresh and appealing. The bedroom was the same, with a very comfortable bed and pillows. The breakfast was way above complimentary hotel breakfast standards and included fresh eggs, meats, potatoes, and a variety of breads and pastries. There was a fruit cocktail mix also, as well as fresh bananas and apples. We were able to meet the owners at the front desk just by chance and paid them a very sincere compliment during our stay. Before our departure the owner happened upon us and asked about the game and our son/the team. Wonderful people and a wonderful place. This will be our "go-to" for all our future Bomber stays!
This hotel never disappoints! We look forward to our next visit. Always greeted with friendly staff and quick check ins. Continental breakfast is great with something for everyone. Nice large rooms and comfy beds.
The hotel is nice and clean, modern and comfortable. The pool is in need of some repair as the liner is lifting all over and a tripping hazard.Everywhere you look at the hotel there are rules. Wrist bands for the pool, no guests after 11 and so on. I felt jailed.
Incredible Stay.. Words will not suffice in the quality of our stay.. we took a cross Canada Road Trip... At our stay this location... we were attending the Hermetics Code tour.. so chose this hotel due to location.. Once at the hotel.. I spoke to whom we thought to be the manager upon arrival...... but after a bit of conversation... learned this was the Owner .. Talk about humble.. and interested in his customers and level of service......Sir you deserve much respect!...... Regards the room and service... fantastic. I'm not in any way related to or paid for this... Its now Sept in 2019 and we were there August 2019. .. my apologies as I'm a bit tardy getting to sending this review... Want a Great hotel?.. Awesome owner and level of customer service.. this rates top notch!.. Great Job all!.... sets the standards for what a fantastic hotel experience should be!
We were a large group staying at the hotel to attend a family wedding. The hotel was extremely busy wth the football game as well but they handled everything well. They accomodated us with early check in so we could get to the wedding on time and were extremely pleasant and helpful.
We were in town for a wedding, and I had booked a group of rooms. The staff were amazing, and the rooms, and hotel were fantastic. Breakfast bar, and evening snacks went above and beyond. I would highly recommend this hotel and location to anyone. I will definitely be back.
This is a wonderful, friendly, hotel that offers a delicious HOT breakfast. Rooms are very clean. For the price you can't beat it. Location is great if visiting the South End of Winnipeg especially watching the Bombers WIN!!!!
this place is a gem.Very clean.Great temperature in pool and hot tub They have a small fun water slide.Beds and pillows provided exceptional comfort.The service was friendly and professional.Bharti,Savita,and Linda were among many that made it a pleasant visit.The WiFi worked great.Housekeeping was great. Breakfast was exceptional.
We loved staying at this location as it was close to the stadium for the NFL game and also to my father's home. The staff are ALL great- they go out of their way to please. Every staff member acknowledged us as they met with us
My family and I had a 1 night stay at this Best Western in mid August. This hotel has a fantastic location, close to a lot of great family friendly restaurants, a grocery store, pharmacy, banks, and the University of Manitoba. Staff was super friendly and efficient. Everyone was so friendly and warm, from the cleaner to the front desk reception. Our hotel room was very clean and the bathroom was spacious. Bed/mattress were very comfortable. I was astonished to learn about the swimming pool and waterslide, didn't know this when I booked hotel. My kids (age 7 and 10) had a fantastic time going down this waterslide 20 times. Husband wasn't so happy having to catch the younger one at the bottom (he can't swim). The complimentary breakfast was great and had a good variety of foods. As far as activities in Winnipeg, this was a really short trip as we were passing through en route from Grand Forks, ND to Regina, SK. The Manitoba Museum was incredible, a bit expensive but totally worthwhile. Amazing displays of animals and plants, dinosaur bones and fossils, and really enjoyed the replica Hudson's Bay ship. So much great learning. We also enjoyed walking around the campus of the University of Manitoba. There are a lot of beautiful old buildings. It's quite different than the university in our city which has mostly new buildings. I'm sure we will be back to visit, and would most likely stay in this hotel again!
We had a very good stay and enjoyed this hotel but the floor in the pool area was extremely slippery. Something needs to be done about it. On exit from the pool my husband who was carrying my 3 year old slipped and fell extremely hard. So hard he required a trip to the hospital for stitches. Could have been worse though. At first we were worried about a head injury for my daughter but she was okay. The whole experience ruined the trip a bit. Fortunately it was toward the end of our stay and travels. I liked the hotel but next time we're in Winnipeg I'll be looking at other hotels with better pool areas. Really hope it gets fixed and I hope no one else gets more seriously injured. It makes me think actually, they had wrist bands for the pool but they were useless as there were no pool attendants. I wonder if they've had other injuries but don't want to put in any effort to actually fix the floor.
We enjoyed two nights at the Best Western in Winnipeg. Rooms were clean and spacious The service was outstanding The staff was so helpful and a made you feel like a welcome guest Breakfast was excellent A great variety and a great way to start the day Would highly recommend this hotel
The staff signing us in were great, there was an issue when they credited my credit card so they thought they rectified it. But my account wasn't showing that, they said to chat in the morning to the morning staff when checking out. The young lady in the morning was not helpful or friendly, was very argumentative. Not sure if my credit card got charged 3 times or not at this point. But the hotel is very clean, the rooms are very nice, they have snacks at night for the guests which are great and the breakfast was really good.
Pros: The hotel was clean and neat. Cons: The hot breakfast was overcooked and greasy The pool deck is EXTREMELY slippery even with the most cautious walking I slipped more than once... almost every member of my family slipped on this deck... along with a few other guests from the hotel who were also in the swimming are at the same time.
We had 2 toddlers with us and staff made sure to tidy the room around our nap/outing schedule, offered high chairs and drinking straws at breakfast, and were friendly and offered help to me and my crying 19 month old at 2am in the lobby. We felt very accommodated and we really appreciated your help!
Took our 2 kids, the hotel was clean and not too noisy. the kids loved the pool and water slide and there were lots of options for breakfast. It was a bit out of the way for what our activities were, but it was worth the extra drive.
We always have a good experience at this clean and quiet hotel. The staff are always courteous and helpful. Their hot breakfast is welcomed and consistent. The beds are clean and very comfortable Recommend for a restful stay.
A great place to stay. It was clean well furnished and breakfast was good. We enjoyed the appetizer snacks upon our arrival. They need some gluten free choices though. Linda who checked us in was most helpful. Easy and ample parking
Stayed here two nights. Felt so welcome both days. Excellent room with very comfortable bed and plenty of room for a couple of kiwis a long way from home. I would have to say the most pleasant hotel staff both in front of house and behind the scenes that we have ever encountered on our travels ANYWHERE!. Gree breakfast was substantial and we were pleased to see cross key being used as opposed to paper and plastic that clogs the planet ! A very enjoyable stay in this beautiful city...would stay again in a heart beat if we were ever back this way.
This is the third summer that we have stayed at Best Western Plus on Pembina for a week each time and we always enjoy our stay. Staff are friendly and very helpful. The hotel is always kept very clean and the rooms are comfortable. Complimentary breakfast has a good variety of hot and cold foods.
We were travelling out west to BC by car to visit family. We looked up pet friendly hotels online prior to our journey, and THIS Best Western was one of two who went out our their way to make our dog Teddy feel comfortable and welcomed.
Best hotel I ever stayed at. Linda at the front desk was the greatest help while we stayed in Canada. The staff was all great. They helped in anything we needed. The pool was clean and fun. And the breakfast a little diff every morning.
We had a great experience at the Best western! The room was clean, staff was friendly, breakfast was fantastic with a lot of options! Location was excellent and we enjoyed the river right behind the hotel! We will definitely be back in the future!
This is a well situated hotel on the Pembina Hwy just 8 km from downtown. Good parking, comfortable, clean room, great bed and breakfast. What stands out are the very helpful staff. We wanted a microwave which you need to book in advance. We did not realize this and while it was not available the first night, it was available the second - as promised!
I don't usually stay in hotels for family vacations - we usually camp or stay with friends/family - so I wasn't sure what to expect when staying at a hotel with two children (5 and 9). I was pleasantly surprised. It was a very enjoyable experience! The staff were so very friendly, everyone from the front desk and the breakfast staff, to the cleaning staff. We found everyone very accommodating as we had our camping equipment in the room - but they just worked around us and didn't get upset with our equipment everywhere (which hasn't been the case at other places, when I was working as a field biologist - the staff In these other hotels would be very grumpy with us if we brought our (clean) field equipment in the rooms). The breakfast food was really good and suitable for all ages. There was always enough seating - whether in the main room, or an adjacent room if it got really busy. The staff were engaging and pleasant to chat with. The pool was a great attraction to the kids and there was ample parking for guests. Most importantly, the rooms were very clean and comfortable. I travel a lot for work now, and stay in quite a few hotels - and this hotel is one of the best! We will definitely stay there again when we head back. It has changed my mind on hotel stays with kids!
This place has the most helpful staff I have encountered. I showed up after riding thru major rain storm and was soaked They asked if they could help me in anyway and told me about a gathering later that night When I opened the door to the room it looked like it was brand new and I was the first to stay there. When I checked out there gave me some old towel to wipe me bike down I will be staying here again
This hotel has great rooms, great service. Good variety offered with their breakfast buffet. And pet-friendly for less than $20/night. This hotel would be my top choice, especially if traveling with a dog.
We stayed at this hotel to get some rest from a very hectic few months. Our stay was for 5 nights. The man that checked us in was very nice and efficient. Informed us that aside for free breakfast, they also provide snack from 5-8 pm Sunday to Thursday. To our delight, the snack has a variety of veggies, dip, salsa, tortilla chips, munchies and soup. If you're not too hungry, this is almost enough for supper. The breakfast was good, lots to choose from but can use a bit more variety with the hot items. We stayed in a suite with fridge, microwave, dishes and table with 4 chairs. We had a small bedroom and so the a/c was very close to the bed which made for an uncomfortable sleep. The following morning, the manager kindly moved us to another suite across the hall which had a bigger bedroom which resolved the a/c problem. We had a very quiet room located at the end of the top floor. All the staff were very good at what they do. Bharti from housekeeping and her co workers provided us with all we needed for a comfortable stay. We had guests from our daughter's wedding 9 years ago who stayed at this hotel. After all this time this hotel is still a great place to stay.
Our room was the standard double queens, nothing fancy about the room but clean. the service at check-in was fantastic. Linda goes above and beyond to acknowledge you when you arrive. Linda remembers repeat customers and is known to our family as the duck lady.
This is clean, comfortable and we had no complaints. The breakfast seating is particularly good - lots of it - and the coffee was excellent. The location leaves something to be desired unless you want easy access to the UofM or to routes south.
Megan is wonderful, excellent at her job! All of the staff that I had the pleasure of speaking to are incredible, extremely accommodating. Breakfast, for "free" breakfast, it was the best one I have probably every had, IHG could take some notes ;). The property is under renovations, however, it was still very clean.
Always a great stay and very good breakfast. They staff a friendly and accommodating as they can. There is some modifications being done to the building atm but no fault of the facility. Upgrades need to be done at some point.
The staff was very kind and helpful. We had misplaced a club jacket and the housekeeping staff went above and beyond to help us out. I really enjoyed our stay and would recommend this location to anyone, especially if you are looking for a location near the Univesity
Breakfast great - ask for Gluten Free options if you need them. Public computer so if you need to check email and are an old fuddy duddy like my hubby and I with no phone or computer that use wifi you can still check you email! Helpful staff! Cost a little more per room this time than last time when we got 2 rooms because we had family with us- not sure why, although it was a same day booking!
This hotel has wonderful staff. Very nice atmosphere. Breakfast was included, as well as snack in the evening, great comfort when you arrive later. Beds are comfortable, and clean. Overall, my experience has been excellent.The parking could be spaced better, hard to fit in the lines.
I stayed here many times, its a great hotel. Nice location, pony corral next door, close proximity to car repair shop and electronics store and restaurants. Comfortable beds. Great breakfast. Parking can be a bit tight at times. but always find a spot.
Everything was excellent and the staff were extremely helpful, friendly and appeared to enjoy their jobs. The internet worked fine and the pool area was very clean and bright. There were more than enough towels and chairs. The parking was an issue on one night as there was a function of some kind at the hotel. The breakfast was very good and served fresh and hot. If one has a vehicle all restaurants are not too far away and there is an excellent one right next door which was very good called The Pony Corral.
Our group enjoyed our Best Western stay. We were a group (5 rooms) and the entire visit was seamless. The staff went above and beyond the call of duty - breakfast was great - hotel clean and very comfortable. Not one complaint. Thanks to the kindness and caring of the staff - we felt very much at home.
In town for business, this was close to where I needed to be. Clean quiet, comfortable. Made a good base for the work I had to accomplish. Not really walkable in the area, although some food/shopping close enough. Busy highway out front prevents crossing over to the stores there, quite a distance to walk in either direction to a place to cross. Overall fine, met my needs and expectations.
We enjoyed our stay at this hotel. It was clean, comfortable and convenient for our trip. We enjoyed the fact that it was posted about "quiet" time between 11pm to 7am. Staff was friendly and helpful.
We had an enjoyable time! Everyone was friendly, it was extremely clean and well maintained. The kids had a great time and us adults utilized the pool! Hotel staff was friendly and prompt with our requests would definitely stay again
I am a Marriott snob. When our friends picked this hotel, I tried to talk them out of it. Then I found out how good of value this place was. It was a clean room, great pool with slide and a very good breakfast. The rate was fantastic and the General manager even came by to greet us and thank us for coming. Very classy. We will definitely be back.
I would stay at this hotel anytime. Great rooms, great staff and great breakfast! Rooms were very clean, staff were very friendly and went out of their way to help in any way. Definitely stay here again when I am in Winnipeg.
We chose this hotel because it was a best western and because they have a waterslide and a pool with stairs, both good options for the little guy. Fun! Everything was clean looking and smelling. I really appreciate that the room was not sprayed with scent. Thank you! Love that there is a table and two chairs rather than a desk so that we could both sit comfortably and eat. Snacks were available in the evening which helped so much. We had a swim, a snack, and a great sleep. We didn't h ave to order in or go out for just a light bite. It was very quiet which is super important to me. Best westerns usually are, but this Pembina location was very quiet and we both slept well. BW beds are always comfy and the pillows are great. Breakfast was good with lots of choices. Everything taste good and was clean and well kept by dedicated staff. I wish we could have stayed longer. Maybe next time. Thank you.
Stayed here for a staycation with my family. My son is 4 and we chose this hotel for there water slide. Perfect size for little ones to use. Amazing staff, great location, clean, overall a great stay.
Stopped in here for 1 night. Staff were friendly, the room was clean and the beds were comfortable. Room was a little on the small side but not much you can do about that. We saw the Manager in the morning when packing up our van and he asked us how our stay was. That was a nice gesture. We had a good night's sleep and would stay here again.
We live this hotel - it is super clean, has a pool, water slide and hot tub plus a continental breakfast in the morning so you can get up get fed and be onto your activities! We stay here every time we go to Winnipeg!
Usually stay at another hotel chain when I'm in Winnipeg, but I thought I'd give this place a try. Overall, I think you get a lot more value here with the surprisingly decent buffet breakfast and other services like the airport shuttle. Staff is also friendly and attentive.
Friendly staff, breakfast had variety, would be nice if there was more fresh fruit options. In the evening there was soup and snacks. Bed was comfortable. There are a number of restaurants within walking distance and public transportation if needed. Also walking distance to celebrations dinner theatre. Also plenty of parking!
we stay here often when in winnipeg. at 5 pm daily, they have soup and light snacks for their customers. always good. the pet friendly rooms are good also although we were without dogs(2) this trip.if location and price is right , this is place for you to stay. don
We always have an excellent stay at this facility. Clean, quiet and great service. Nice breakfast on site always. Pool is nice and well maintained.The staff are always very helpful and satisfied all of our needs for all stays.
Very professional staff right from arrival till you leave. Friendly cleaning staff who are working and not on their cell phones. Never used pool or gym but breakfast buffet was. clean with lots of options. Nice beds. Solid choice for Winnipeg south side!
The hotel is presiosa and its manager even more, it really is a place that I highly recommend, it is an excellent place to relax and be distracted and not think about the cold outside, Hahaha, You will not regret it when you visit it, believe me, I'm telling you the truth
We have stayed at this location several times and have always had excellent service. Definitely will stay again. Very quite and comfortable beds. Complimentary breakfast is always good with a lot of variety. Location is easy to access
This is a very well managed hotel . All of the staff are extremely friendly and helpful. The rooms are clean and the linens smell fresh. The breakfast has lots of variety and even some specialty items such as almond milk which I very much appreciated. The breakfast attendant was very friendly, hard working and helpful. ( she needs a tip jar!). The pool area was clean and the hot tub was the right size and perfect temperature throughout our stay. The workout area was basic but it was clean and had enough for a solid workout. We will most certainly be back in future. Thankyou!
Loved the beds here. Came home and bought a mattress just like what they have. Only stayed for one night, drove up from MN to use our new passports. Friendly staff, great breakfast. Nice pool with water slide and hot tub. Great stay.
We recently stayed at the BW Plus on Pembina......We were their with our son's hockey team. The hotel was very accommodating and let us be all together for dinner. GREAT STAY. Super friendly staff. Very clean rooms and pool.
The housekeepers are like quick ninjas lol.Front desk staff were great with my son.The hotel staff is always friendly and polite.My son loves the pool.Great breakfast with tons of options for those picky eaters.
We've been here a number of times with our kids, and have been pleased with the cleanliness of the hotel and the great service from the staff. When we checked in the staff member at the desk offered us a room on the main floor near the pool instead of the third floor room we had been booked. It snowed the night we were there, and the parking lot was cleared quickly. One of the staff helped get snow off the cars in addition to clearing sidewalks. While the pool was colder than usual this time, it is usually very warm and fun to swim in. Our 8 year old son loves the water slide! The beds are soft and comfortable, and the staff was accommodating when we needed an extra blanket. We will be happy to stay here again the next time we are in Winnipeg!
Reasonably priced. They have clean rooms, a nice pool with a water slide and a fitness room. The hot breakfast has lots of options and they offer an evening snack daily from 5 till 8pm with soup, veggies and snack food...a nice touch.
This is a very comfortable hotel! The rooms are generously sized and the corridors and wide and bright. The breakfast is amazing. It has all the usual breakfast stuff but the selection of hot food changes each day and always includes eggs, meat and some form of hash browns. The breakfast room is large and comfortable. This hotel does not have a restaurant but it does have a small managers' reception for snacks in the evening and is within easy walking distance of many restaurants. The pool area is great and the waterslide is a blast, even for adults! Highly recommend.
I stayed at this hotel because of the friendly staff and great amenities. It is central when I visit family, so meets all my needs. I found it to be kept well maintained, clean and quiet. I would recommend this hotel.
Really great hotel excellent location. Quiet clean affordable safe great selection for breakfast. Noticed owner on site early morning until late in evening. A sign of great quality. Friendly staff. Will definitely be back.
If you have pets, this is the best hotel for you! Our dog and cat were made very welcome. The staff was amazing with my food allergies too. Our dog has so much fun walking and playing by the River. So many services within walking distance as well. Great overall experience.
Booked a small ( under 50 persons size room ) for one of my daughters pre wedding events. The room was decorated beautifully. Flowers on every table slip covers on chairs etc. Service was excellent, staff very friendly and food was tasty and hot. Kate ( hospitality coordinator ) is to be highly commended for making this event a success. I would highly recommend Pembina highway Canad inn for other similar events
This is the finest, most comfortable, best breakfast, best people, just the best hotel I've stayed at ever, ever. I have stayed in hundreds and hundreds of hotels. The owner Gilles personally, personally, personally cares. Driver, Ricardo is amazingly personable and friendly. Linda offers great, friendly, courteous advice as do all the staff. This is a fantastic place that I recommend whole heartedly for sure.
Do you hear that CRACK of the bat? That is Best Western knocking it out of the park! Anyone who has read any of my reviews on any Best Western, knows that I rate them all highly...and for good reason. Clean, friendly, well priced, comfortable stays...100% of the time. Why look anywhere else than BW?!? This one is no exception. Superb staff, beautifully decorated, comfortable rooms and CLEAN CLEAN CLEAN!!!
I recently stayed at the hotel while I working in Winnipeg. My stay was wonderful. The hotel itself is a basic Best Western. Very clean, comfortable. The staff were beyond just doing their jobs. Sveta, in particular at the front desk was so welcoming and helpful. When I called she made a point of seeing if I could book the shuttle even though the shuttle was not running when I was to arrive. She was able to get the shuttle for me. The shuttle driver was friendly and courteous. He wouldn't even accept the tip I wanted to give him. Traveling for work can be lonely so it was nice to feel at home when I was on the road.
Nice hotel, wonderful employees and they were so welcoming of my dog who travels everywhere with me. Everyone we encountered from check in to check out was friendly and helpful and waiting for us in the room was an extra blanket, pet clothes and treats for Bella (my dog). Great place to stay!
We stayed at this hotel for 3 nights, we have stayed there many times before. Very friendly staff, very clean rooms and very good breakfast. Good value for your money. Highly recommended. Not far from downtown and outlet malls. IKEA and Costco close by. The pool wasn't busy at all.
BW Pembina is the best hotel in Winnipeg. Located in a safe area with stunning views of the river. The breakfast provides everything you need and the parking is free. Most importantly is the cleanliness and the most amazing caring staff that I have ever experienced in all my years of travel. Look forward to returning soon.
The Breakfast, beds, bathrooms #1 in Best Western anywhere. 5 star plus. Gilles the owner treats you like family. Really good atmosphere and staff smiling all the time. The free breakfast uses real locally sourced sausages and ham. It's worth $20 each. Unlimited coffee plus decaf. It really feels like an oasis. Oh, the kids will like the water slide, parents will like the hot tub. $3 to take bus to Winnipeg Blue Bombers games. Free bus back. You can walk the trail by the river. We saw two orioles! Bird watching is great. Even if you pay a bit more$ it's worth it. Saw hello to Gilles. He's the owner who will take care of you.
Very accommodating staff, great breakfast. Basic room and was clean. Kids enjoyed the pool the hot tub is small. Breakfast alone was worth eat..Breakfast area is open in the evening if you require hot water.
I recently stayed at the Best Western Pembina Inn & Suites in Winnipeg and was so pleased with every aspect of my stay. The hotel was very clean, the staff was extremely helpful and kind and the room was comfortable. The breakfast was wonderful and they even provided snacks at night.
The Best Western Pembina is in a central location, not far from anything in the City. With the free airport shuttle we were able to use a car rental agency away from the Airport for a much better car rate. The free breakfast is excellent, even including gluten free options, and the afternoon snacks a nice bonus. The rooms are very comfortable and extremely quiet - no noise from nearby rooms or the hallway. The staff are very friendly and accommodating. This was our second stay here, will definitely stay again on any return trips to Winnipeg and would highly recommend to everyone.
close to a pub the staff are always willing to inform and help food was good and they even let us use a room so we could play poker i lost but still had fun we used there vehicle to get back to the airport and that was good also
The hotel is in great shape, and the staff are super. But there is a night club to the north of the property, and it has loud music playing late into the night. My eight year old really liked the waterslide. Luckily, the child can sleep through anything. If you are on the north side, ask for ear plugs.
The Hotel is well presented , beds are very comfortable , the staff are very friendly and helpful.The on-site breakfast is excellent. However, if you want an evening meal be prepared to drive off site.
Great service, friendly staff, breakfast was good. I didn't get a chance to use the pool but looked nice. Close to lots of restaurants. I have stayed here on multiple trips and always enjoy my stay. I recommend staying here.
Always a pleasure staying at this Best Western. Staff is great,they are helpful, accommodating and knowledgable about the area. The rooms are very clean. Our fur babies settle right down and feel at home here.
Our stay at the Pembina Inn & Suites in Winnpeg came at the end of a very long cross-country road trip. We stayed in many hotels over the course of our trip and I would definitely recommend Pemibina Inn & Suites. The location was convenient near restaurants and shops, it was easily accessed from the Trans-Canada, and the room was comfortable and spacious. The staff at reception were welcoming and helpful.
I stayed in this property for business and the outside of the hotel didn't excite me however I was pleasantly surprised when I checked in. The hotel staff were fantastic and very welcoming and the room was quiet and clean. The breakfast was better than the average continental breakfast and the parking was handy and free. I would recommend this location to anyone who is looking to stay in the general area.
Spent one night there as we were planing on going to the Mint the next morning. Hotel was amazing, It was clean, the beds were very comfortable. The pool looked amazing. The staff were warm and friendly. Would stay there again.
Once or twice a year we stay at this hotel for up to 5 nights a time. We have never been disappointed in our treatment. Location is great, especially if you want to be near the university. Staff go out of their way to be caring and helpful. This stay, when the owner found out that we had a flat tire, he and a staff member immediately insisted on changing it. They wanted to be sure that we could continue our trip safely. What other hotel would take care of guests this way. After many visits at this hotel, I cannot say enough positive things about it.
We stayed three nights, I don't think I have ever slept so well in a hotel. Everything was very clean and comfortable. Breakfast was delicious. Staff was pleasant and accommodating. The pool is on the smaller side. Would be excellent for small children, we had teenagers, but they still enjoyed themselves.
We stayed here for a long weekend, the 2nd to 5th of August for a college tour of the University of Manitoba. The hotel was very close to the university and had lots of restaurants around. Hotel staff were very friendly and helpful, and the rooms were spotless. We enjoyed the free breakfast in the morning as well as free snacks and soup in the afternoon. The pool and pool area was clean and towels well stocked. The pool has a waterside that would be fun for kids, but the pool itself is a bit on the small side. There is a hot tub too. Hotel is right on the river, which we didn't realize until our second day there! If my son is accepted to the university next fall, we will definitely stay here again.
We stayed last night in the Best Western Pembina Inn and Suites. As per a previous visit, the front desk staff were extremely professional, the room was wonderfully comfortable, and the breakfast excellent.
We had stayed one night at the hotel and had checked out already only to find that our car was not going to be fixed in time for us to go home that day. We needed to stay in the city one more night so we went back to the hotel and even though it was almost booked right up they found us a room and even gave us a discount price since we had already stayed there the night before. They were very sympathetic to our situation and were very accommodating.
From check-in to check-out our stay was fantastic. Check in was swift, personable and pleasant. Rooms were clean, spacious and included comfortable beds. The kids loved the pool with the slide. The evening soup and snack reception was delicious. The soup tasted homemade, and the accompanying vegetables were fresh and nicely displayed. Breakfast was also delicious with a variety of choices. Coffee was available all day. The laundry room was small but absolutely spotless, and both the washer and dryer worked well. I would especially like to compliment the front desk staff. We were only there overnight, but the women at check-in suggested a few things we could do on our way out of town the next day, and was obviously proud of her hotel and her town. Before this trip several people asked "Why go to Winnipeg" by this hotel and staff make me want to return.
Very comfortable clean hotel. Hotel was very busy when we stayed but this wasn't a problem. They have a continental breakfast which we missed because we slept in. Would stay again when in the area Easy access
Fantastic place to stay, best in Winnipeg. A warm welcome on arrival, friendly staff. Very clean and comfortable rooms, very good value for money. Lovely hot breakfast. Great pool, hot tub and waterslide. Will definitely stay again.
A very clean hotel with a nice pool with a water slide inside. A very good breakfast selection and a super nice lady running the kitchen. Excellent cleaning service on the rooms as well. They put in new chairs and tables in the pool area while we were there. The G.M. is a nice guy and tried to help us out when we had some problems after a water main broke outside the building.
Best Western Pembina Suit is the absolute best place to stay. They have a pool with waterslide and hot tub. They offer a wonderful breakfast and soup in the evenings. They also have the most amazing staff, they always make you feel welcomed. The location is perfect for doing most things in the city, very centrally located.
A very clean, hotel with friendly staff. Breakfast was great and the room very nice. The towel animals was adorable! Wasn't very fond of the location but other than it, very good!! The parking also wasn't very accessible.
This Best Western has the smallest rooms I've ever stayed in outside of a Microtel; with a family of two parents, two younger kids, and a toddler there was barely enough room to turn around. The fridge also cooled insufficiently and nearly ruined some gourmet cheese we bought earlier in the day. Luckily the property has a saving grace: the wildest waterslide I've ever seen outside of a thrill park, connected to the indoor pool. With a height of nearly two stories and two full corkscrew turns before you hit the water, you'll want to do it multiple times, and it's a very impressive feature in an otherwise fairly normal hotel. The evening front desk staff were also friendly and helpful, although the morning check-out clerk wasn't as pleasant. Breakfast was unfortunately below-par on taste, but the breakfast staff member was great and helped us find a table. (Best Westerns with insufficient breakfast areas seemed to be a theme on this vacation.) Location-wise this isn't the best area: it's quite a bit south of downtown on some of the roughest surface streets I've encountered anywhere in Canada, and the area seems a bit sketchy although we felt perfectly safe within the property itself. All in all I was underwhelmed given the mostly-ecstatic TripAdvisor reviews that convinced me to book here.
Stayed during marathon weekend. Check in staff were friendly and efficient. Large comfortable room. Great selection of options for breakfast. Good location close to restaurants and shopping. Walking distance to the race start line at the university.
Went for a weekend stay to visit a family friend and to celebrate my hubby's birthday at the same time. Requested for a wine (into my account) to be delivered into our room prior to arrival to surprise my hubby. Unfortunately, they have no restaurant in house. Thus, they were unable to cater to my request. On the brighter side, there is a bar and restaurant just next to the hotel and it wasn't bad either. So, we settle there for a drink (or two) instead. Check in wasn't very impressive. Front Desk staff was busy talking in the small room and I have to wait until she's done with her conversation (with other staff) and finally acknowledged my presence. The room she gave me was also not to my expectations. I was told, there's no other room. The carpet on the hallway kind of smell. Again, we settled for the night. The next day, I opened the curtain and found a bug behind it (see photo). Reported it to the FD and Mandy was very pleasant enough to listen and help. She moved us to a much better room. Decent breakfast and Sabita at the Breakfast nook was also very nice and engaging. The room where we had moved was much nicer. The property in general is clean 'cept for the bug (lower floor). Great, convenient location. Tip: Ask for a higher floor.
This hotel is clean and well maintain. The free breakfast is always a nice inclusion. The beds are super comfy. Check in and out are effortless. Any issue is dealt with quickly and the staff care that the customers are happy. I would highly recommend this hotel in this area.
We stayed in the bachelor suite this time. I was attending a workshop in the city, and my wife was in and out of the room throughout the day. We found the suite to be very comfortable, although a king bed would have been better. The swimming pool was very cold!
One of the all time Best westerns we stayed at. Staff are friendly, polite and professional. A joy to stay! They were kind enough to give us a late check out with no additional cost! Definately will recommend this to friends and family/
We stayed at the Best Western Pembina Inn and Suites while in Winniipeg visiting family on Mother's day weekend. The checkin was quick and efficient, the room was nicely decorated and comfortable. The beds were really comfortable and easy to sleep on. The usual consumables were provided. along with a hair dryer. The breakfast was wonderful and included hot foods, scrambled eggs, hash browns, sausages, make your own waffles, yogurt, fruit, muffins cereal, etc. It was very busy when we were there and the hotel opened 2 extra rooms with tables off the lobby area so that everyone had a place to sit. The food at the breakfast was always kept full so that everything was always available. We had an issue with extreme noise coming from the room above us and the when the front desk was notified it was immediately dealt with. It did start up again a little later and again the front desk people again acted immediately and effectively. All staff was extremely professional and competent. I would happily recommend this hotel to anyone.
Staff, location and amenities are perfect for our needs. Couple of things that BW Plus needs to fix: 1.) When we asked about a shuttle to the airport we were told no problem but when it came to the evening before our time to leave the next day we were told you needed 48 hours notice because of staffing. This is not acceptable. 2.) A bus with a load of people was parked out front with running motor for twenty minutes. The fumes came into our room- which was on the fourth floor, which is also something that needs addressing.
This hotel is clean and inviting. The room was very comfortable with a good selection of TV channels during my down time. It is also located right on the river which was nice for a walk to unwind. I would recommend this hotel to anyone traveling to the Winnipeg area.
Everything was wonderful. Helpful staff, and nice room. There was many good restaurants around. close to the university and hospital. Airport shuttle also helpful too, nice van and easy to figure out which one is from your hotel.
With out a doubt the best most friendly group of people work at this hotel. Picked us up at international air port saving a $40 taxi ride and took us back to airport as well. The breakfast meal is quite amazing. More than enough items and all quality product. we were sick and the staff paid extra attention to make sure we were ok. an all round excellant four days at this very well managed Best Western Hotel.
I highly recommend this place. Location is great as is the price. Breakfast is top notch. They have a hot tub, pool and waterside. The serve free soup and snacks in the evening. The staff is amazing. I've stayed many times and always had a fantastic stay .
Clean comfortable rooms with great beds. The staff is very friendly and helpful. If you are flying in make sure you book shuttle service before you arrive. They need 48 hr. notice. Even though there were sports teams staying the same time we were, it wasn't disruptive at all.
The hotel staff was very nice. The room was comfortable - super clean and no 'cleaning' smell, and we stayed with a pet. If we are lucky enough to visit Winnipeg again we will stay here again. The breakfast seemed very nice- eggs, potatoes, waffles, meat, fresh fruit, lots of cereal, bagels etc. Probably regular but very well stocked and displayed. We don't stay at hotels very often but they had hot tea and coffee available all of the time which was perfect for us. They kept it super clean! And one evening they had soup and chips with salsa and veggies. Not sure if that is a regular thing but if we hadn't already scoped out restaurants we would have taken advantage of that option.
Friendly, clean and cozy. Entirely positive experience. Good quality breakfast. Professional, welcoming and genuinely caring personnel. Room is clean and comfortable. Overall, well accommodated and pleasant stay.
I stayed at this best western plus because I've stayed at their hotels in the past & they are always pleasant & clean. Luxury at a lower cost. It was also close to the thermea spa we went to, which made the trip convenient.
Beginning with the friendliness of the desk staff, its a comfortable, relaxing stop away from the stress of travelling. This is always our first choice in the city. The staff makes one feel like you are an old friend.
Great place to stay with a wonderful hot breakfast. Kids liked the pool and hot tub, beds were comfy, rooms clean. Would definitely recommend for others to stay here. Very close and convenient to other prominent locations in Winnipeg.
The staff was excellent. Linda went out of her way to accommodate our larger group and find us a room where we could visit and play games all evening long. The rooms were clean, the breakfast was fantastic and the staff is very accommodating. I would definitely recommend this hotel to others.
Wonder staff, great breakfast and a pool for the kids- what more could you need? Wifi? Check! Restaurant right next door? Check! (It even serves chicken fingers for the kids!) This is one of my personal favourite places to stay in Winnipeg- if you're travelling with family, this is the place to stay.
Complimentary breakfast was the highlight of our stay. They had a wonderful selection of hot (eggs, hash browns, sausage, waffles) and regular options of fruit, muffins, toast, cereal, oatmeal, yogurt & toppings. The coffee was also really good! We loved the fact that they had real plates & cutlery instead of the disposable kind. We spent some time in the pool & hot tub, very nice although the tiles in pool area were really slippery. The staff were friendly and the rooms were clean! Beds & pillows were really comfortable. Would stay here in the future!
Great place. Great breakfast. Close to auto shop and shoppping areas. There's a fan in the bath room lol. Nice room. I will definite be back to this hotel in the future. The manager Gilles is very friendly
We stayed at the hotel for around 5 days in September. I was traveling by myself with my 3 month old and 2 year old to visit my husband. Breakfast and daily snacks were probably the best we have ever had that were complementary. The day we were flying out I had asked what we could do before they shuttled my daughters and I back to the airport. They suggested some nice walking paths and a great little cafe to eat at. They even extended my checkout time to 1 so it would coincide with my flight home. As I was heading down stairs to go the the cafe, one of the men working asked if he could pick us up some sandwiches for lunch so we didn't have to go out. This was so nice of him to do I will never forget it! We politely declined as I wanted to walk before we headed to the airport. When we arrived back at the hotel from lunch the manager (I think) looked after the girls so I could run into the washroom. Thank you so much for the stress-free stay! We will definitely be back.
I was in this hotel for business for 6 nights, it was good, nice & comfortable bed, the hotel have very nice hot tub and they a water slide, when you are in hot tub you have view of outside, very friendly staff, and 10 minuets walking to Whole Foods
Great rooms convenient to amenities. Only minutes from Investors Group Field. Great Connential Breakfast. Lots of Free parking. Many restaurants near by. Minutes from St Vital Center. IKEA is about 15 minutes away.
We stayed overnight with three young children. The room seemed nice and clean which is important to me especially with children! The breakfast had a great variety of foods and the waffle maker for making 4 small waffles in one iron was a hit!
This hotel is right on Pembina, and easy to get to. Clean, and well kept with attentive staff. An appetizing, well maintained breakfast bar. My room had both iron and ironing board, fridge. Parking. The pool isn't very large but the slide is fun, large windows provided well needed poolside sunlight. Starbucks, Pizza Pizza, and Pony Corral restaurant right next door.
From the kindness of Sveta at check in to store my luggage and speed up my check in to soup and snacks as well as breakfast everyday. This hotel was an incredible experience. As a frequent business traveller I stay on a lot of BW properties. This is among my favorite. Have already booked for my next trip to Winnipeg.
We really enjoyed our stay at the Best Western,the pool and hot tub were so relaxing and we will 100% be staying here again.The rooms were very clean and beds were so comfy,I had an excellent sleep!!!
Our ringette team (14 families) travelled to Winnipeg for a tournament in late January. Let me start by saying that we have stayed in a lot of hotels with ringette through the years and this one was one of the best for a few reasons: 1) The group booking process was easy, the person who handled our booking was personable and accommodating. The price point for our group booking was also very affordable. 2) The hotel booked our families on the same floor in close proximity to each other. The rooms were clean and the beds were very comfortable. 3) The free breakfast was very good and plentiful. I was told that the weekday evening snacks were awesome as well, although we missed those with our group. 4) The hotel owner/manager went out of his way to accommodate our big group so we could have a space to eat our meals together. Although the breakfast room was available to us, he offered us a larger space in one of the boardrooms so we could spread out for our lunch and supper meals. I have to add that there were renovations going on in the boardroom at the time, but they managed to get it done and cleaned up so we could use it. The renovations did not affect our stay whatsoever. 5) We did not use the pool, but it looked like lots of fun with ample seating for parents to supervise their kids. This hotel was in a good location for us, close enough to the Southdale arena where our team played and relatively close to The Forks where we visited on two occasions during our stay. It is not fancy, but it did check all the boxes for us. In summary, I would recommend this hotel to anyone looking for an affordable, clean, and comfortable place to stay where the staff are both friendly and helpful.
While renting the room I said it was for a birthday party for my daughter. Since she wanted to go to the beach for her birthday when I got here, they told me her friends could not go swimming. So then they told me it would be an extra charge for them to go in and they can only go for half an hour, even though I was paying for them to go into the pool. It was a very upsetting start to the day. Also, the pool is very small.
This hotel will be quite nice once they complete renovations, however, until completed 3 stars is being generous based on this stay. We have stayed twice in two weeks. Parking is a nightmare and lacking lighting. Handicapped parking is nonexistent 4 spots out of about 100-really! Most of the parking is down a slope making accessibility questionable for those with mobility issues. The room we used for the second time this month was just renovated however, housekeeping had clearly not changed the one bed as two long hairs were found in the sheets. Very disappointing based on their TripAdvisor award! Bonus, having a great selection of breakfast foods and having soup through the day makes this the place to stay for family affordability.
Great place to stay. I've stayed a couple times in the past..the place is nice good air and you are surrounded by restaurants and stores for The traveling needs you need on a trip. Was there on a snowy day. Came out in the morning and staff had my car nice and clean by blowing the snow off.
I take my two kids to a hotel every January before they go back to school. We have done this for 4 years now! This stay was very good, we all got an excellent sleep...I'm not sure if they changed the mattresses but it was super comfortable! We also tried a restaurant on Pembina that we had never tried before and that was great too! (Nicolino's)
This Best Western is my go to hotel when I stay over nights in Winnipeg. Two thumbs up! Good service clean and for good value. Speedy check in and very friendly service! Good for all types of trips. Business, Family, Friends and solo. Great location.
We didn't have any issues. We have always liked this hotel and stayed there many times. I would like to see this hotel have family rooms. We had to get 2 rooms as we have 4 kids. I was able to us my points for one room and paid for the other.
I love this hotel. The location is great. Free parking, convenient access to restaurants and shopping. The hotel is always clean. The staff helpful and consistent. I love the pool, especially that they don't use chlorine and the water slide is so much fun. There is a fitness room and the breakfast is hot with lots of options even for vegetarians. I usually bring my dog and they give her a comfy welcome packet. This place treats you with respect and care about your business with an affordable price.
Hotel was quite nice, but pool area was very cold. So much so that our kids did not want to stay. Breakfast was relatively mediocre - not on par with other Best Western+ hotels we have stayed at. Baked goods were stale / hard and there were not many choices for vegetarians.
As a couple, had grand children visit us The quality of stay was Exceptional Lay out very handy- from pool. to eating area, and t wash rooms. parking options of many Very helpful staff go out of way to help Of many chains we travel and stay at, rate one of best in Winnipeg.
We are definitely considering this again. Everyone enjoyed the pool and water slide and made very good use of it. The use of a meeting room for the day was a wonderful commidity. Thank you. Staff was very friendly.
This was a great place to stay. The staff was great and the rooms were very clean, quiet and very comfortable. The hotel offers a convenient location to the nearby amenities and provides easy access to the highway as well as the airport which is only minutes away. The breakfast provided in the morning was more than adequate to see you on your way. Definitely will stay here again.
Really friendly staff and very clean place. We enjoyed our suite for it was very spacious and we enjoy the extra comfort of having a large shower and tub space. We would recommend this place 100%. Thank you, Gord & Crystal
Modern décor, clean, friendly staff, convenient location, good price. The meeting rooms are also excellent. Breakfast offers many options, but the pastries were quite hard- that's my only complaint. Great place to stay!
First time we stayed at this location, we lucked out! Pool was almost empty each time the kids went to use it. The staff, food and presentation of this hotel is A+. The second time the same thing, I hardly want to leave a review because I feel like it's my best kept secret. I will definitely keep Best Western on the top of my list for hotels to stay at.
We drove from Calgary to Quebec City and back again. This was our penultimate stop and the last of 18 facilities that we stayed at that were new to us. Most of them were reasonably comparable price-wise and we would rate it among the top three of our stays, no question. Beyond the usual amenities one comes to expect at a Best Western (spacious clean rooms, ample parking, nice bath facilities, etc. etc.), there were several extra perks that pushed it over the top in our opinion. The complimentary breakfast was easily the best we had... all the hot items (eggs, sausages, hash browns) were of high quality and fresh, there were more juice options available than usual, a fruit salad bar and great bagels and muffins. The bonus was real cutlery! In the early evening, there is the added bonus of soup, veggies and dip and other nibblies available as well. The chicken noodle soup was excellent... two bowls worth for this guy! Finally, the pool area is attractive and the hot tub had good jet power to ease those aching muscles. In our limited interactions with staff, we found them courteous, amiable and excellent to deal with. The hotel is nicely located in the south end of town near the University and easily accessible to the Trans-Canada highway. There can be traffic issues there during rush hours but nothing compared to what you'd experience in the core. If ever we return, we'll positively stay here.
This is an excellent hotel for the price paid. It is very clean with great maintenance and cleaning quite evident. They did offer a very good free breakfast with some hot items such as hashbrowns, eggs, sausage, pancakes, waffles, and all the continental type of carbs. Easy check in and check out. 10/10. I wish it was a little closer to downtown but it did not hinder my travel nor make it a problem.
Great staff and excellent service. The room was spotless. The bath room was a bit dated but we don't spend a lot of time in there. It was very clean. Close to investors group stadium and transport to the field. Pool looked very nice.
I stayed at the Hotel in September this year and the owner of the hotel had picked me up from the airport great man very help full . All the staff are very friendley and provide great customer services . The breakfast was great and the staff running operation on her own was very helpful and on the weekend the owner was helping his staff to so we stayed for 2 weeks and loved the customer service and we had fun times in the pool area. Over all 10 out 10 made us feel like we were home.
This is a very nice property and any staff we encountered were extremely helpful and courteous. They were also knowledgeable about the city of Winnipeg. I would certainly stay there again and I wouldn't hesitate to recommend to others.
Loved the days when a hotel stay was under $100 in the city ... but with their amazing breakfast selection you just can't beat it!! Best place to stay in Winnipeg Linda the front desk lady goes above and beyond for our family!! Amazing
A snowstorm brought us to Winnipeg a day earlier than planned, Oct 26th after 10pm. I called last minute and was able to get one room. I believe the guest services lady was "Linda", while on my cell, she guided us to the hotel. Very friendly greeting when I walked through the door. Hotel is clean. Beds are comfy. Full breakfast. Thank you for helping us out!
We always stay at this hotel when in Winnipeg. The staff are friendly and very helpful. Breakfast is excellent, with a huge range of items to choose from. The breakfast area is kept very clean and continually replenished. Our room was spotless and the bed very comfortable, temperature is easily controlled and there are coffee/tea facilities plus a fridge.
Excellent Staff, great breakfast, fantastic soup and snacks. My weekly stays are very enjoyable. Almost like being at home. Staff all know me by name when I show up and are very helpful and pleasant. Best Western also has a great rewards program.
Nice hotel comfy beds no eating for dinner or lounge to relax and wind down for the day or gathering for families to visit. clean and friendly just not close to any family type restaurants and or entertainment. Staff were all nice and helpful and breakfast was amazing for all. Breakfast hours could go a little longer for the late risers on weekends, but food was good and siting space is crowded.
have stayed many times at the Winnipeg location, Pembina South. a home away from home as we visit our old home town a few times per year and enjoy the rooms, breakfast, amenities and great location for us to use as a home base .
Very clean Hotel and staff were very friendly and accommodating. It's in a great great location to the Investors Group Stadium. Very quite Hotel. The Continental Breakfast was very good - offering a wide variety of food and beverage choices.
a great hotel for a great value, Best Westerns in the states could take lessons from Best Westerns in Canada (at least the ones i have stayed in). Exceptionally nice rooms, very comfortable bed, on a main road but very quiet. Staff was very helpful. I will definitely stay here next time i am in Winnipeg.
Very courteous and friendly staff at check in. Upgraded to a king suite with jacuzzi tub. Breakfast was one of the best free hotel breakfasts ever. Room was quiet and comfortable. This is definitely the place to stay in Winnipeg.
Very clean and comfortable, offering a good breakfast. Great location in the city. Good value for the money .Staff are courteous and friendly. Great place to stay with family or friends. Nice view of the Red river at the back of property.
This was our first stay at this hotel - really enjoyed it. The room was large and clean, and the staff was helpful and prompt. We had no issues at all. Lots of parking, easy to get into and out of the property. We will stay here again.
We always stay here when we go to the Banjo Bowl in Winnipeg. Linda at the front desk always is funny and kind. The continental breakfast is great and the staff are wonderful. Our beds are very comfortable and the room is always neat! We will stay again next year for sure!
We were very satisfied with all aspects of the Best Western Plus Pembina Inn & Suites, Winnipeg. The staff was awesome ... all VERY helpful and friendly. We had no negative issues whatsoever. It was a great place to stay and I'd recommend it to my family and friends without hesitation.
This is a great place to stay, we stayed 2 nights with our grandchildren and we all had a wonderful time! The room was clean and spacious, comfortable beds, continental breakfast, pool with a water slide, hot tub, and a restaurant close by. Needless to say the kids loved the water slide and pool, and we loved the hot tub, nice relaxing time!
I am 18 and my boyfriend is 20. When we arrived at the hotel we were interrogated for reasons I'm assuming because we are so young. The clerk asked for our I.D's which is required and nothing wrong with that but he then went onto ask me when I turn 19. This confused me because 18 is the legal age here and he can also tell when my birthday is on my I.D. He then went onto to tell us that if we are thinking of having any parties that we need to be quiet by 11 p.m. which is fine because no one wants to be in a hotel where people are noisy but just because we were young he seemed to think that we were going to cause trouble and I thought that was very rude. I felt very unwanted in that moment and gave me an unsettling feeling of the hotel. He then continued to ask if we were having anyone over or if my boyfriend was driving anywhere that day. Perhaps it is part of protocol but it was very rude the way he went about it.
We enjoyed our stay. The beds were comfortable and room was quiet and well ventilated. Enjoyed the breakfast included and one evening the soup and nibbles included over the dinner hour.I would recommend this hotel.
I stayed here for work since it was beside the business I was working in. I have had bad experiences with Best Westerns before but this hotel was excellent. It seemed new or newly renovated. The restaurant next door was a good place to eat plus there is a pizza place in walking distance otherwise you will be driving for food. I would stay at this hotel again.
Everyone was friendly and helpful; from the cleaning staff to the front desk. It was very clean and everything worked. Breakfast was fantastic and fresh. I would recommend this hotel to anyone and would stay there again.
Winnipeg's number one destination in my opinion. Great location close to pretty much everything of the city has to offer. Great Saff and an excellent swimming and hot tub area. The breakfast has always been high-quality.
This hotel is very accommodating to requests. Front desk helpful. The room was very large with very comfortable beds and pillows. As well the room was clean with a nice bathroom. The included breakfast was vey good. Early morning was a bit noisy from traffic but nothing serious.
Everything was to B/Western standards friendly helpful staff. Housekeeping awesome restocked everything. The surprise a big pot of soup with snacks waiting for everyone at supper. Be aware lots of road construction in winnipeg it was hard seeing the parking lot driveway. Will definitely stay again.
We stayed here during a very busy time of the Canada Games 2017. The hotel is nicely updated, spacious, great indoor pool area for the kids, and the breakfast is excellent (huge time saver). Our room was very comfortable. All the staff are energetic, and everyone wants to make your stay great, and even the shuttle to and from the airport was very accommodating to our schedule. The owner was mingling with the guests each day, checking in on their stay. I highly recommend for business or family leisure travel.
My wife and I had a quick trip to Winnipeg and enjoyed the comfort Enjoyed our stay at the BW pembina. The hotel was clean, comfortable and easy to access. Located on the Red River. A great restaurant next door with an outdoor patio looking onto the Red River. Large pool, hot tub and water slide room. Would definitely stay here again
OK, now you hear my bathroom rant. Lovely property on the river, close to the university and the new stadium, lots of restaurants in the area and a Starbucks outside the door. BUT, a tiny bathroom with a tiny toilet placed inches above the floor so that if feels like you are falling to sit on it. Upgrade please!!!! One more rant, doubling the room rate just because there is a football game in town, come on, quit gouging. Nice breakfast, pretty location, short toilet!
We very much enjoyed staying at the hotel. The rooms were updated with a nice décor. The rooms were spacious and the lighting was very nice. The breakfast was excellent and having the soup/snacks in the evening worked very well. The pool area is big and well laid out and the waterslide was an added bonus. There was plenty of parking and the location was very good with many restaurants close by for supper.
Lovely hotel, quiet, and great location. We were in to watch the Bombers play, and it is only about a half-hour walk to Investors Group Field. Breakfast was excellent - lots of variety and very tasty! Staff is very friendly and accommodating. Would definitely stay here again if in the area!
We stayed here for couple of nights while visiting the campus and looking for housing with our son. We had a one bedroom suite with a sofa bed. The bedroom is small with room for not much more than the king bed but did have a TV. However the living area was fairly large with a dining table and small kitchen area. There were a number of options for dinner nearby. This hotel worked well for our purposes.
Professional, helpful, friendly staff. Great breakfast and soup supper. Clean rooms, comfortable beds. Located close to restaurants. Have been here multiple times before. Keep going back when in Winnipeg because of the quality of service.
Checked in to this lovely BW Plus property. Front desk staff was cheerful and foendly making me feel very welcome. Gave us bottled water and snacks. Parking is controlled with a parking sticker. Soup and veggies with dips was available on check-in and desk staff brought us ice water too! Room very comfortable with I would say were most comfortable I have slept on in many years. Location is good access to Perimeter Highway. Starbucks across the street. Wished Tim Hortons was close by. Morning free breakfast was well stocked with scrambled eggs, sausage and hash browns cakes. Cereals, toast and bagels. Coffee good with 3 juices too. There was the U Sask football team staying there so we got to breakfast just before them.... Laundry onsite was easy to use. $2/wash and $3/dry. Fridge in room. Ice on 1st and 3rd floors. Nice looking pool but did not get to use it. Elevators pretty quick. Fairly close to city attractions like The Mint and shopping. Overall I am very happy with our choice of hotels and highly recommend this hotel.
Great Staff, comfortable room and several options for Breakfast. Good Hotel to provide you with a comfortable and peaceful stay. Location provides access to Routes which will provide access to the City Center.
Overall a great location, clean, reasonable breakfast and good staff. They have a great pool with a slide and the kids love it. The facilities are good, rooms are clean and the staff is helpful. Breakfast options could be improved.
Great location for attending an event at Investors Group Field. We took a cab to the concert and was able to walk back to the hotel after seeing the long taxi line. Close to bars and restaurants and a short drive to Polo Park for shopping.
The frontdesk who checked in my family was so rude and that she even charged them extra $60 while in fact the reservation is for free night stay. I phoned the lady to ask why they were charge extra, she was not friendly over the phone and doesn't even sound friendly. She just told me to fax the paper showing that the 2 rooms are booked for 7 people which I did faxed back to her. The thing here is that, first she should not be rude in checking in guest just because its a free night stay and she should be move attentive to what the printed reservation details are. She is terrible and it's not acceptable at all cause I too work as a customer service and I always make sure not to show rudeness to people no matter how annoying they might be.
The hotel was easy to find, guests were predominately adults. The room was spacious and quiet. I walked in the evening before going for a swim. This hotel is one I frequently use when I travel across Canada.
We would highly recommend this hotel. The rooms are comfortable, the hotel and grounds are keep extremely clean, the included breakfast has a great variety of items and the staff are friendly and go out of their way to make your stay enjoyable. We will definitely choose this hotel again when we are in Winnipeg.
The hotel building itself is up to date and clean. the staff could not have been more helpful. The location is 15 minutes from downtown during rush hour. plenty of restaurants (and a Starbucks) nearby. Very affordable pricing for what one gets. Stay here!
My wife and I have stayed here at least a half dozen times during our trips to Winnipeg. It is on a great location, Pembina Hwy is an easy trip into downtown, and it's easy to get elsewhere in the city as well. Starbucks within walking distance (literally the next building over). The staff are friendly, and the breakfast area is large. They often host touring sports teams, but even then there isn't any concern about breakfast food running out. The rooms are very clean, comfortable, and perfectly heated despite the bitter winters in this city. The hotel is reasonably priced as well. If you don't know Winnipeg, stay here. You'll have a great starting point to begin your adventures!
Well done Winnipeg! great looking, colorful flowers and well trimmed streets/parks in the city for the summer games and wonderful hospitality provided to all that came to cheer on our athletes. thanks for a good stay close to the pool:)
No complaints about cleanliness, comfort, amenities. But I wouldn't call it the best hotel in Winnipeg or the best Best Western Plus. There were no charging ports by the bed. The shampoos were tiny and didn't lather. We usually get glasses at a Plus and they were plastic. All in all a nice stay but for the "#1 rated" hotel in Winnipeg we expected to be wowed. Based on the reviews we paid about $40 more per night than the Holiday Inn, and I don't feel we got $40 more of value.
The wedding we attended chose this place for us to stay. Very nice choice. Clean, comfortable, everything we needed. Wished I'd had time to check out pool. Breakfast was a great surprise. Lots of hot food to fill us up for the big trip home.
A very nice room, updated with nice furniture and lots of ways to plug in your electronics! Free breakfast each morning with slightly different hot dishes to choose from. Likely the best free breakfast I've ever had at a hotel!
Josephine was extremely helpful when we realized we had booked a room with 1 double bed and organized another room for us. Though it may need a bit of modernizing the location was great and the parking lot was large and fit our car and uhaul. Very pleasant stay.
Clean facility and friendly staff, all willing to help except the assistant manager! Great breakfast with coffee available 24 hours. Cleaning staff always eager to clean and tidy-up the room! Pleasant people!
We stayed here during the Canada Summer Games in August. The staff, hotel owner and manage were very hospitable, the hotel was clean and the rates very affordable. The breakfast offered many options - even gluten free! In the evening there was a nice hot bowl of soup in the eating area if we didn't feel like eating out that night. The pool area was great as well.
Stayed for Canada Games. Great location to events, university, even downtown. Could not say enough about the friendliness and helpfulness of the staff. Lots of good family restaurants nearby or even walking distance. Clean rooms, hot breakfast, evening snacks (chips, pretzels, bowl of soup), airport shuttle. Couldn't really find any fault, overall great visit.
This hotel is our favorite place to stay when we go to Winnipeg. The staff are very friendly and accommodating to your needs. The rooms are clean and the beds are very comfortable. I like that they offer coffee or tea 24 hours a day because it makes it feel like home. They also have a pool which is kept clean and tidy. They are also on a river which is nice to go for a walk.
Very good and friendly personnel. Fantastic location as it has very good access to all areas. Service is very good. Healthy breakfast. All personnel including managers, really care about the guests. Hotel and rooms are very clean. Pool is also clean and enjoyable
We visit Winnipeg yearly, but this was our first stay at this Hotel! We will definitely come back again, as this was a lovely Hotel! We loved the entire stay which was so relaxing! We chose the Suite, which was excellent for visiting with family and friends. Each morning we had a excellent breakfast, which included fresh scrambled eggs, hash browns, sausage, toast, muffins, bagels, cereal, fresh fruit, fruit cocktail, juices and coffee. They even provided gluten free items for those who needed! The Staff were so pleasant and the food was served perfectly each day! Each afternoon from 5pm-7pm, they served soup, fresh veggies with dip, salsa and corn ships and other snack chips! Coffee was also available. Our Suite had a large countertop area, sink, fridge, microwave and coffee maker! The rooms are spotless, and well maintained. The cleaning staff go beyond the call of duty! The hotel was lovely and quiet for sleeping, which was a real bonus. After 11 pm is quite time! The parking area is monitored and easily accessible. There is a lovely, sparkling clean swimming pool and a great fitness room! A great addition is the availability of a laundry room for guests. I will certainly always stay here when visiting Winnipeg! The front desk staff, and management were amazing! Loved our stay!
The staff, especially at the front desk, were very friendly and fun to chat with. The room had newer decor and was comfy, clean and welcoming. The restaurant next door (Pony Corral) was a good place to go for supper as well as for evening appetizer and drinks. Will check in here again!
I was amazed to find the quality of the services and all other options from this hotel. Personnel was extremely nice and courteous. Great experience. I will be returning in the next couple of weeks and looking forward to my stay. Thank you to all for a great experience.
Very clean , excellent swim for the kids , comfortable , friendly staff , great breakfast room with lots of selections. Location was good for walking to dinner at a nearby thai resterant. Stayed at 3 best western hotels ,all three were outstanding ! Highly recommend staying if you have young children or Ina business trip, everything you need at this hotel chain BW!
Very Nice clean and well fixtured hotel. Pleasant and accommodating staff. rooms are clean and beds are very comfortable. we have stayed at this hotel several times and have never been disappointed. We have recommended this hotel to friends and Colleagues again with no disappointments.
easy access from hwy - very quiet rooms and staff attention is top rate Breakfast has variety of options Pool area well looked after On arrvial on Saturday found out 2 sports team were staying at hotel - hard to confirm as all of the kids were behaved observed hotel staff providing kids expectation of behaviour Whenever we are in Wpg this is our favorite location
The bathroom is tiny. If you are a large person which I am not, you will have a problem moving around in the bathroom. The parking is very tight, cars jammed up to each other on either side. The room and the bed were comfortable. The front desk personnel friendly and professional. The breakfast was so-so.
Excellent place to stay. I recommend this hotel for all, business or family. Room and hotel in general was very clean, staff was great, entire experience was excellent!! Definitely will stay at this location again when I am in Winnipeg.
Room well appointed sufficient amenities I enjoyed my stay immensely. Very good location , This is our second visit to the hotel. the staff was gracious with us, Very family oriented. Very good breakfast included with the room
I stayed for a weekend at this location and I have nothing but positive things to say about it. The staff was friendly, professional, and helpful. The room was immaculate. I stayed in a room with a king sized bed. I was pleasantly surprised that the room came with a microwave and mini-fridge. That is very handy for those wanting to save some money on food. Speaking of food, they provide a good selection of food for breakfast and it's free. They offer cereal, instant oatmeal, yoghurt and toppings that you can add. They have bagels, toast and muffins. There is also some fruit salad or apples and bananas. Finally, for the hot breakfast part, they have sausage, scrambled eggs, and hash browns. The hotel also offers soup in the evenings, but I didn't take advantage of that. My room was spacious and quiet. The fitness room offered the necessities to get a good work out. I didn't try the pool. Location wise, it's pretty central to everything (except Transcona lol). I would definitely stay there again. Oh! and it's pet friendly. And there is free parking.
We were looking for a place to escape with our infant daughter, before the birth of our second. The hotel was very clean, and offered snacks, breakfast, wireless internet, a saltwater pool...Just great. My only complaint is the price. We paid 225.00 for a suite (all in), which is a lot for us, for one night, and the room, however clean, was by no mean luxurious. The king bed was very firm as well, and I had a hard time sleeping on it ( everyone's preference is different in this area too). The sofa bed made our backs uncomfortable after sitting on it to watch a movie. All in all, we would recommend the hotel for a quick getaway, but we certainly could not afford to stay very often, and probably wouldn't pay that much again for an uncomfortable sleep.
Have stayed at this location many times Staff is always friendly Example; forgot my toothpaste and they were very accommodating Very clean and well managed facility Great breakfast; lot of options; clean room
It was an excellent hotel. The river is right beside it and it's walking distance from many things. The breakfast is great and so convient especially for families! We had a fantastic trip and it was definitely in part due to our great hotel.
An associate and I stayed there for one night while on a road trip to Milwaukee. The hotel staff were very pleasant, the room was clean, comfortable and well appointed. Internet service was fast and the breakfast was typical Best Western Plus fare. It is well located to the Perimeter Highway and Highway 75/I-29 to North Dakota. The only issue was frequent sirens when we stayed there, so I am assuming there must be a hospital close by. I would not hesitate to stay there again.
A good hotel to stay with a pet and kids. Nice breakfast. Good pool with slide. Lovely walk along the river at the back of the property - convenient with dog. Best about this location is the great staff who truly stood out for their graciousness and warmth.
A group of us stayed here for the weekend as we were in town to celebrate a wedding. Check in was pretty quick, though you have to initial the waiver in several places. The lobby is very nice, has free newspapers, which I have missed in other fancier hotels. There are plenty of ice and vending machines, a bar and lots of food places nearby, which came in handy for happy hour and for arriving back late at night. One of our family took the free shuttle to the airport, so that worked out great as well. Our room had a king bed, the windows don't open though, so had to rely on the AC. The best part of this hotel though is the breakfast staff. Wow, they work hard. Of the three mornings we were there, a lot of people went through the breakfast lines. Lots of hot food, they never ran out and the place was spotless, I have been to these free breakfast places before and they often run out of food or the place is mess, not here!!!! I had eggs, bacon, waffles and lots of juice each morning. There is coffee, tea, fruit, muffins, yogurt, cereal and other hot items. All of the staff we met, from the front desk, to the room attendants to the breakfast staff, they are all very friendly and run a great hotel. When we were looking to watch the football game as a group they gave us three different options, what a treat. I do wish patrons of the breakfast area would do more to thank the staff. We tipped here and there, but when you see people taking 5 plates of food and drinking coffee and juice and not cleaning up after themselves you think they would at least leave a tip for the workers who are working hard to make the place enjoyable for everyone. Anyway, I would stay here again if need be. We picked this place initially for the location, but it is a clean, well run hotel. There is a inside pool and waterslide I believe, but we didn't go and see it.
This Hotel is a great place - nice and clean and friendly staff and general manager is a great guy - an excellent hot breakfast and the good coffee mmmm - the rooms are spacious and comfy beds make for a good rest after travelling - the location is very good close to the bypass highway and close easy route to the Polo Park mall and St. Vital shopping mall and all the other stores and restaurants in the area - I have stayed at this Hotel for several tears now and will continue as its great value for such a nice place
For the price I have to rate this as the best. All staff are friendly and accommodating. The hotel is kept clean and nothing really outdated. The beds are very comfortable and the room was a nice size. The breakfast had many choices and all were good. The soup at night was also very good. If you factor in what the breakfast and soup at night would cost you the price of your room has dropped. I would recommend and I will be staying again when in Winnipeg. Great job by management and all staff.
We travel quite a bit and this is one of our favorite hotels to stay at! The amenities are great and the staff always provide excellent service! The breakfast is always good and on certain days they provide soup, snacks and veggies! It is definitely a good value for your dollar!
The room was very comfortable, good size, great breakfast included with the price. The staff at the front desk was very accomadating. Helped with directions and printed a copy for us to carry with us. Would stay there again
We stayed at this Best Western for our "staycation," since we had a day scheduled at Thermea (we wanted to have a glass of wine, so we chose a hotel that was walking distance). We were very pleased with our visit as this hotel offered services that I've never experienced at any hotel before - they had TONS of options at the complimentary breakfast, offered complimentary snacks/soup in the evening, and had excellent customer service. The pool and hot tub were kept very clean, and weren't busy or overcrowded at all during our stay. Overall, we had a great experience - highly recommend!
We stayed 2 nights at this hotel while visiting family in Winnipeg. This Best Western is a good place to stay if you have a family. It's a bit more dated in decor that other Best Western's I've stayed at but its clean and it's still a good hotel for the money. The breakfast is decent except that they only had 1 high chair for the dining room when this hotel is geared towards families so I had to have my baby sit on my lap. The staff is generally friendly. What's nice about this location is their salt water pool with water slide and hot tub. That's fun for the kids. Overall a good stay.
Nice, clean, awesome saltwater pool and water slide. Nice location, and very nice staff. Enjoyable every stay! Never disappointed. Morning front desk attendant was great, offered me a grab bag breakfast because he knew I was leaving for an early flight. Thoughtful and greatly appreciated!
Came to stay for the Manitoba Marathon with my group of students. Vary friendly staff and helpful! We are not from Winnipeg and they helped us with directions and the bus system. Great job and I will definitely come back next year!
We booked a room the night before our dog was to have surgery. We booked online via eBates and specified a pet friendly room. I called the 1-800 number with my confirmation number to make sure our request would be recorded. When we checked in, our reservation didn't indicate a pet friendly room, even though it was requested twice. Luckily our friendly front desk person was able to accommodate us. We settled in, got dinner then spent the evening relaxing at the hotel. You will be given towels to use for your pet, a folded blanket for your pet to sleep on, a bag of treats for your pet to enjoy as well as a welcome sheet with guidelines to follow to make sure your pet and other guests are comfortable. We were pleased the parking lot has bags for elimination of pet waste as we didn't bring enough for our stay. There is a lovely walking path along the Red River that we walked in the evening and morning. Please make sure you pick up after your pet. We had a great stay with our pupper and wouldn't hesitate to stay here with her again if the need arose.
We were only passing through and stayed one night, but I have no complaints about this hotel. It was clean and the beds were comfortable. It has a nice pool and waterslide for some evening fun before turning in. The included breakfast was fabulous! There was yogurt, waffles, cereal, fresh fruit; and no one objected to me taking my waffle "to go" since my family had already eaten, and we were ready to hit the road! There's a Starbucks and restaurants nearby. We got a good rate on the room for the one night.
The staff were very friendly and helpful. The property was clean and well maintained. There was adequate parking. The hot breakfast was a good way to start the day. There were numerous restaurants close by.
We travel with two large dogs ( German Shepherd and Labrador retriever). In the US we stay at la Quintas that are pet friendly everywhere. This hotel, which we found through BringFido.com, was exceptional. There were two plush blankets to bed the girls down PLUS towels to wipe paws because dog trail was by the river. Did I mention two dog biscuits for each? Blankets wrapped in ribbon. Also a door hanger to alert staff that dogs (Very Important Pets) were inside. After a long drive from Saskatoon to Winnipeg, the welcome for dogs and their people was awesome. Other amenities were indoor swimming pool and breakfast (but not for the dogs). Well done BringFido!
Room was clean and service was better than I have experienced in similarly rated hotels. The cable television was intended for businesses so it didn't have a very good selection of channels. Otherwise, enjoyable stay.
Our family always stays at BW Pembina. We wouldn't stay anywhere else. So comfortable and clean and welcoming! The staff are all second to none! Linda manages so kindly and efficiently with great warmth. Josephine is a ray of sunshine too! And new staff member, Vinny, is great, being trained by the best! Savita is tremendous managing dining and breakfast with such care. Thank you to entire staff - a fantastic team! We feel so welcome and are treated like family.
Staff was very friendly....the only thing I would criticize is that the hot food offered at breakfast offered very little variety...it was the same everyday and we were there for 5 days. I would also like to see some of the gathering spaces accessible for no additional charge.
Clean rooms in very good condition, polite and helpful staff, great breakfast (waffles, cereal, eggs, ham, hasbrowns,etc.). This hotel also offered soup and snacks at 5pm which was a welcome surprise.
We had a very nice time at this hotel. The pool was great (salt water pool with slide). The hotel was quiet even with hockey teams there. The breakfast was also really good. The rooms were very clean and the bed was really comfy.
The house keeping does not supply soap in daily basis, the pool is nice, there is one treadmill broken, internet cuts out in early evening, breakfast with ravita is wonderfull, we liked the soop service along with the healthy vegetables
Best western was a great hotel. the breakfast buffet was very yummy and the pool had a very nice waterslide. the internet was pretty fast. they have 2 computers with a printer so you can do whatever sort of buissness you need to do. overall amazing hotel. would recommend this hotel and it is a family friendly hotel.
Everything great-staff, cleanliness, breakfast, location. No complaints. Our Teen girls loved the pool with its water slide and hot tub. There were several food options close by, including a pizza place within walking distance. Stayed with a pet and they gave us a blanket and towels to use for him.
This is located on the south end of Winnipeg about 25 minutes south of the airport. When we arrived they were very efficient and friendly during our check-in and our room was comfortable, quiet and clean. The breakfast was better then the normal offerings I see at BW's and my wife enjoyed it. There was a nice pool and slide for families although we did not use it and parking was free and ample as was the wifi. I'd stay here again!
I stay at many hotels during the year but I feel very at home here. The staff are welcoming and extremely accomodating. The pool is terrific. Location is very convenient. Highly recommend it for business and for family vacations to Winnipeg.
It was a good experience...The hotel was economically acceptable... the breakfast was weak since during 11 days of stay it was the same items and I was tired of it... the rooms and hotel was really clean and staff are very friendly...
I am travelling with my father and found the front desk staff member that checked us in to be superb. She was extremely helpful and kind to my father, who has some difficulty in hearing, as we checked in. Definitely the best experience we have enjoyed in checking in to any hotel. I had high expectations of this hotel due to it being rated so highly on Trip Advisor and those expectations have been met in every area through our first two nights of a three night stay.
Stayed here one night and definitely going to stay in the future. Pets are welcome and they get all the basic stuff that they need (a mat to put their bowls, a blanket, and treats!) Beds were comfortable and rooms were clean, and the little one loved the pool. Breakfast was amazing and staff was so accommodating, we went for breakfast close to closing time and she asked us before she closed if we needed anything else before it closes, that was very thoughtful of her to ask. Thanks!!! In general I was very pleased with my stay, highly recommend it!
Went to Winnipeg for a family funeral. I can tell you that our experience was very positive. Under the circumstances it made our stay a pleasant experience. I would recommend your hotel and services to everyone.
I was attending my school reunion. This hotel was within walking distance of my dad's place. We had many visits in the breakfast room and lobby. He was even invited to stay for breakfast a couple of times. The hotel is on a riverbank with a walking trail- I enjoyed walking it and observing the ducks, geese and squirrels. All the staff were great- very helpful. I was fairly busy so did not get to use the exercise room. I did use the lobby computer many times. Enjoyed the vegetarian soup and snacks a couple of nights also.
We stayed there twice. Once on our way to our vacation by Air and when we got back. The hotel offers a shuttle to the airport, however it stops at 7p.m., our flight was after 9 pm. We just took a taxi back to the hotel. The room was clean and the staff were awesome. Best Westerns do not have good soaps or shampoo's so it would be best to take your own. I would stay there again.
I would not change a thing we had the best time the room was great had the best sleep on the bed staff was very nice We use to stay at the Holiday Inn we will be changing and staying at the Best Western
From my experience.. Businesswise this hotel does not have the space and high speed connection needed for business purposes Refrigerator butted against the bed empty and big enough for a grocery Breakfast is better at McDonald at least the food is cooked properly
Checked in on a Monday night and was greeted by friendly staff right away. The room was quiet, clean, and spacious. The bed was comfortable as well. The room was a little cool for me but I just raised the temperature a little and it was good after that.
I stay at this hotel regularly for personal travel.. Aside from the parking lot being crowded when fully booked this hotel has been consistently exceptional. Very good front desk staff! Only wish is for hotel to add pay for view TV!
Rooms were very clean; hotel was quiet; staff was friendly and went beyond the call of duty; breakfast was delicious; and bed was comfortable. Location is great with lots of parking. The staff was very accommodating when I called in last minute to book in a day early than my initial reservation. Though my room wasn't ready they gave me another room for the night and transportated my belongings to my room the next day without any hassle. Looking forward to my next stay!
After a long day on the road this modern, very clean hotel was a welcome refuge for the night. We had a king room on the third floor. The night was very quiet despite being directly over the front entrance and not far from the main road. The tv and wifi were excellent, all of the amenities worked as they should and all was very clean. This Best Western provides snacks and soup between 5 and 8pm which we had never seen before but was most welcome. The breakfast room was large, clean and well equipped. Breakfast itself was as good as we've come across without paying extra. The staff was very friendly and helpful. There is a nice, but small, pool and hot tub but being a weekend too busy to enjoy.
My spouse and I were coming into the city for a Conference and arrived early at the Best Western. I should add that we had been contacted the week prior to arrival and offered a free upgrade to a suite, which was appreciated. We arrived in the morning, due to possible weather issues and despite being early, within 30 minutes we were contacted on my cell by the front desk that our room was available. The room was very clean and well appointed, with lounging area, fridge, coffee maker, kitchenette and a separate bedroom. We really appreciated that the room also had a bathtub/shower as so many hotels are leaning towards showers only. A soak is sometimes so very appreciated. The included breakfast room was well appointed with plenty of choices and I would recommend this hotel strongly. I was also given an very good rate for the suite as a member of the BW rewards plan.
We were on a trip through Canada, from Vancouver to Hamilton, Ontario. In last week we have been guests of three Best Western Plus hotels as those provide pet-friendly rooms. In Pembina Inn & Suites in Winnipeg, we have found ourselves late night, without booked room, and no room available. Ms. Linda on front desk has devoted quite a time trying to find accommodation for us in many local hotels. It was for us unexpected kindness and caring. Finally, she has found a room for us in another city, 45 minutes away in our route, but before we started, she called us back, as there was a cancellation, so we were able to check in. Ms. Linda spared us a lot of trouble.
Stayed on a Saturday night after a Tai Kwon Do tournament. Kids had a great time in the pool and water slide. Clean rooms and comfortable beds. Breakfast was excellent as well. Will definitely stay again
We are always impressed whenever we stay at this particular Best Western. The staff is very friendly and checking in is always a breeze. The one particular night we stayed here (Friday), the pool area was rather crowded with kids and we didn't take a dip. Other than that, I would recommend this property in the south end of Winnipeg whenever possible.
Rooms are clean and beds are comfortable to sleep on. Breakfast is good especially the sausages. The place is accessible to the Max Bell Centre - University of Manitoba where the Manitoba Schools Science Symposium was held.
Had a few issues...crazy elderly lady harassed our children! I asked about a cot and was immediately told "no" (by the man at the front desk ) and that my room couldn't fit one and that they didn't even have any. Then as I walked away he asked what room I was in and said he could get one and charged me 12.00...it was strange
The BEST WESTERN PLUS Pembina Inn & Suites is our "go-to" hotel in Winnipeg! Full marks all around! The entire property is very clean and well maintained. The staff is friendly and our kids LOVE the pool and waterslide. A full hot breakfast with a great selection is included in your stay. I have nothing but good things to say! Thank you, Best Western! :-)
We recently spent 3 nights at this property. The staff are great. The rooms are spacious, clean and the beds are very comfortable. Breakfast was delicious and the soup and snacks in the evening were a pleasant surprise. We really enjoyed the hot tub after a busy day! We will be back.
We were very satisfied with this hotel. Our room was spacious and very clean. The beds and pillows were extra comfortable and this was a bonus for us. Breakfast was great, lots of everything. Except, we wondered why there was no bacon or ham on Good Friday. Not everyone is Catholic! We like our meat for breakfast.
Helpful & friendly staff, clean spacious room, a great free hot breakfast and had a swim in their salt water pool before we checked out. I first stayed at this hotel 7 years ago on a business trip, and fell in love with their pool. When I have a choice, I stay at this hotel for both business & leisure trips to the city with the family. I like the location. It is relatively easy to find,there are restaurants near by, a night club and stores just down the street (either way). My family and I also stayed here after a Winnipeg Blue Bombers game last year, thank goodness its close to the Investor's Group Field!! Traffic is crazy!!
The location was convenient for me. Had a minor issue with the TV audio, staff corrected the issue quickly. Good temperature control, excellent sound controls - no outside noise was audible in my room. Will stay again when I'm back in Winnipeg.
This site has everything I could have needed. Breakfast amazing and there was an afternoon soup we were so pleasantly surprised. And the snacks were healthy and fresh this might be the best location I have stayed at so for and I do about 50 plus rooms per year
I think this hotel is great for families: ample free breakfast and late afternoon snacks, although we didn't find the food to be anything special--kind of what we expected. Kids would enjoy the pool and slide. We were surprised by the damage deposit on check-in. I guess they've had problems. We had to buy a box of "soft" tissues to use instead of the toilet paper they provide. The lighting is okay if you're just lounging around but it's not the greatest if you're reading. As a woman who wears make-up, I found the bathroom lighting poor. I set up the ironing board by the window to act as makeup station. Fortunately, we had sunny mornings. We were in a queen suite and surprised to find only one small closet upon entry. Our bed was a bit lumpy. The hotel was convenient for our needs (in town at the last minute for a family funeral) and I'm sure being on the river in the summer is quite lovely.
This is my go to hotel while in Winnipeg, Very clean with great staff and the rooms are affordable. Seems to be located in a good area no problems with leaving my vehicle there. Free breakfast, snacks during the day and evening appetizers. The beds are very comfortable and great pressure with the shower heads.
Upscale Best Western Hotels have become our choice by default. We have never been disappointed . . . unlike other experiences we've had in other hotels when when traveling to cities we haven't visited before. And, the breakfast is outstanding. No minimalist approach there - don't need to stop for lunch if you're heading off on a road trip.
Great Hotel. Staff are wonderful, very friendly and helpful. Breakfast is hot, with a good selection. The staff keep the breakfast area very clean. The owner was very helpful. Great location. We would stay there again.
Great location, good value and excellent rooms. Have used this hotel numerous times for my husband's medical appointments and surgery. Great location in terms of distance to the hospital and clinic. The evening soup and snacks bar is great for a light meal when our schedule is busy. Staff are very friendly.
Very nice breakfast included, ate at the hotel almost every morning. Just a quick drive to the stadium for the game which was a huge bonus. Spent lots of time in the little pool and hot tub there! Staff were also very friendly to all of the out of town visitors, considering the rivalry. Definitely will be staying there again in the future!
This is our favourite place to stay when in the city for football games. Just a 30 minute walk to IGF. The staff are friendly and welcoming, and recognize us as return visitors. Breakfasts are plentiful, fresh, and served on real plates with real cutlery - no disposables! Rooms are well-appointed and clean. Many restaurants within walking distance. Dog-friendly. Highly recommended!
We stayed here for another medical appointment, and while it was not convenient to the Hospital, it was for all the other plans we had in the city. The cab ride was pre-negotiated at $22 with a receipt from the hotel to Health Science Centre Winnipeg. Check in was swift and staff was courteous. The price we had booked during our reservation was what we signed for at check in. Our room was clean with everything we expected. I have allergies to cleaning and scented products. Our room wasn't overly 'smelly' and I didn't have any reactions for the duration of our stay. We opted to not have our room cleaned while we were visiting to minimize chemical exposure. There is a fridge in the room, but no microwave. I used the microwave in the kitchen when I needed to. We were please to find soup and snacks upon our arrival Thursday night. Our kids were hungry. While we have encountered this perk in the past, we were not expecting it. It was much appreciated. The breakfast offers hot and cold options. I have severe food allergies, and while I brought my own food, I was pleased to see I could have had breakfast at the hotel safely. The first day, the dairy free milk was the same brand I use, which was nice to see. It was used up and a different option was available the second day. It had soy, however, and I couldn't use it because of my allergy. The breakfast hostess noticed I had my own Almond Milk and offered the one she stocks. When I explained my allergy, she was very kind and understanding that I can't take a chance. While we were staying at the hotel, there were two visiting University Basketball teams. They were all very cordial and represented their schools with good manners. :) We used the pool in the afternoon and evening, usually enjoying it by ourselves or with one or two other people. Again, having an allergy to chemicals, the salt water option was welcome, as I have previously reacted to the sulfited 'shock' as well as the chlorine at different hotel pools. I could enjoy the pool and watch my kids safely. We walked to some shops while our vehicle was being serviced. It was nice to have the option to shop and visit restaurants as needed. We took a short drive across the river and visited St. Vital park. What a beautiful retreat in the city! Overall, we were pleased with our stay and would stay again, should we need to.
Always a wonderful place to stay. They have the most wonderful staff...always smiling and willing to help. There is plenty of parking and central to shopping and easy access to the MTS centre. They also have soup several nights a week for those weary travellers.
I highly recommend staying at the Best Western Pembina Inn & Suites, in Winnipeg. It's a really nice place to stay, very welcoming after a long drive. The decor is beautiful, the ladies at the front desk are great and they even offer free soup and snacks after 5pm for guests. There's a nice pool and the breakfast was terrific.
Very well kept place. Everything felt and looked extremely clean. I highly recommend staying here. The pool also has a waterslide and a nice hot tub for relaxing. If you plan on drivint througj. Definitely stay here
Quoted $130 on Best Western Rewards online and was charged $170 first night and $130 next two nights. Said they would change to $130 but when got express checkout there was no change. Had to complain again before they finally changed it. Holiday Inn will be my next stay when in this area as they were less expensive and I've never had the bait and switch pulled on me at their properties. My room was clean but in need of updating. Breakfast was awful but coffee was hot and banana was good. Their so called evening supper snack is cheap also and not recommended. Good location but so is Holiday Inn. Can not recommend this property!
LOVED staying here. We were in town for the Heritage Classic hockey game. The ladies at the front desk bent over backwards to ensure we had a good time. The included hot breakfast was a huge bonus. The morning we left they even opened up some of the breakfast area for us early so we didn't have to go to the airport hungry. We were also like 15 min to the stadium which was great. I wouldn't hesitate to stay here again.
This is a review from my 5 night stay last April. Fabulous stay! I am from Winnipeg but I live out of town now. I always stay here for my visits to Winnipeg. Spacious, comfortable rooms and the staff is amazing! They are friendly and very helpful! Great area and close to everything! My go to hotel in the city. Thank you!
Attended a family wedding in Winnipeg. Hotel was perfectly. located between downtown and the airport. Facility has all the necessary elements for comfortable and practical stay. Located conveniently besides many other businesses. Highly recommended.
Nice size upgraded room with a king-size bed that was very comfortable. Bathroom was very clean with a great shower. Very quiet at night so we slept well. The staff was incredible; every one greeted us with a smile and a "good morning", from the front desk to those looking after cleaning the room or vacuuming the hallways. Any time we had a question, we received a helpful response. Breakfasts are included in the room rate and were very good. Scrambled eggs, sausages, hash browns and a full complement of continental goodies. Breakfast room staff made sure there was always enough to eat. The breakfast room was spacious with an overflow room if necessary. Highly recommended!
The hotel was an excellent choice for us to attend a CFL football game in Winnipeg. The facility was within 10 minutes of the stadium and was close to food and entertainment facilities for pre and post game activities. Staff were attentive and helpful with information and making the stay as enjoyable as possible
We've been travelling by car across Canada for almost a month now and frankly it gets hard to distinguish between the various mid-level chains. That said, this hotel met our needs. It was clean, comfortable, convenient and provided the standard breakfast. Service was friendly and efficient - and parking was free. What it lacks in character it makes up for convenience, consistency and quality.
Stayed there last year with my daughter and it was awesome! The staff was unbelievably friendly and went out of there way to help you out if needed..rooms were clean beds where comfy would stay there again and highly recommend it
Excellent stay. Had the pool slide and hot tub to myself! Beds really comfy, shower had good pressure, rooms were clean and bright. There was complimentary soup and snacks when we arrived. Only complaint was the powdered eggs. Everything else was top notch.
Outstanding service and hospitality describe this motel. We rate this as the the example for others to follow. The owner/manager knows, 'people matter'. Soup and crackers are on offer for the weary traveller several nights of the week. The jug filled with iced lemon water, numerous continental breakfast choices with several hot options, leave no one wanting. The rooms are clean and quiet. They have a gym, heated pool and water slide. It is positioned close to several good restaurants and we enjoyed the fresh healthy meals and excellent service at Stella's. If we weren't impressed already, they accommodated a late check out and then the owner drove us to the airport in their courtesy bus. Very impressed!
My wife and I were driving Australian friends from Ontario to Winnipeg and selected this hotel for two nights; an excellent choice Staff were friendly and efficient; rooms and breakfast were lovely and our friends were driven to the airport by the manager gratis. They were very impressed compared with Aussie hotels, especially with the price for all of the above.
This is an impressive hotel, true to the name of Best Western. The rooms were spacious and clean. The hotel also has a gym and swimming pool which is an upside for fitness minded people, though I feel the gym equipment could be redone. The check in, check out service was quick. The house keeping was punctual and the best part was the break-fast which was on offer at the restaurant below.
On our way to BC from Ontario stayed for the night excellent pet friendly choice very clean,great beds, nice pool good laundry facilities very clean and an excellent breakfast included with your stay very good value and the hotel was well kept and clean reminded me of a Marriott suites I've been to before
I was very impressed with this place. Not only do they welcome travelers with pets, but they take their picture and mount them on the bulletin board in the lobby. You are not relegated to a "pet room" either, nor charged extra. There's a truck stop behind the hotel with plenty of room to walk your dogs. Good morning continental breakfast. Comfortable beds and very pleasant staff.
nice location....front reception very helpful and friendly...room was very well clean...and liked the lay out of the room...staff was friendly...the room provided a comfortable stay...over all was a very good experience...would recommend to others to stay at this hotel...
As always, our stay at the Best Western on Pembina was perfect. Clean, quiet and a great place to stay. You can never go wrong with the free breakfast. Staff was welcoming and friendly. Our first choice hotel to stay when we go to Winnipeg.
The hotel had everything we needed - waterslide, wireless internet, and free breakfast. It is in a pretty good location, close to major roads to get around Winnipeg. The hotel staff were all very friendly and the hotel is well maintained. We stayed in the queen suite (two adults and one small child). The bedroom was a bit small, but for the price it worked for us. The wireless internet worked very well - and that is a good thing because our child is hooked on Netflix. The free breakfast offered many choices and certainly wasn't a typical Continental Breakfast you get in some other hotels. The waterslide / pool was a hit with our little one as well. We would certainly stay here again.
I would describe this hotel as underwhelming. Our room smelled funny and the reception staff were only mildly responsive. The decor is outdated. Location is good. Breakfast was ok - but busy with a small eating area. We switched hotels for our second night - the location wasn't enough of a pro to outweigh the cons.
Great place. Had to stay over while getting repairs on bike and staff were very helpful including allowing us a late checkout. Offered free 5 pm soup & appies as well as an excellent free hot breakfast. Rooms & beds were very clean & comfortable.
Clean, Friendly, excellent food for hot breakfast, great soup in evening. Had one issue that staff rectified immediately to our satisfaction. Highly recommend and can't wait to visit again. My new favorite hotel. Easy check in. Close to many amenities and shopping. Bus route right outside secure parking. Quiet location.
Great place for a family to stay. Really good hot breakfast with lots of choices. The rooms are very nice and very very clean. Good location to lots of the main tourist attractions and sveral good restaurants near by.
Neat and clean place, comfortable beds. No musty smell! They accommodated our request for an extra cot. Wi-Fi speed was great. Very polite and informative staff. The evening soup and snacks were a nice touch. Its close to the highway!
I could not be happier with this hotel! The service is great; the staff is wonderful; the location is pretty good; the breakfast is great; the evening snack is a nice treat; etc. The staff is so caring and fantastic. My son got sick all over his bed in the middle of the night. I called the front desk for some fresh sheets. Without hesitation, the kindest lady from the front desk brought us fresh sheets and a blanket. She even took away the dirty sheets. Shout out to her (I'm sorry I didn't get her name). The staff is always smiling and greeting guests, and they will go out of your way to make your stay as comfortable as possible. I am very impressed with the excellent service!
This hotel, it's staff and accommodations are Excellent! Breakfast is included and had a big variety of items to choose from. High speed Internet was great. I highly recommend this as a great place to stay!
Excellent hotel, clean rooms friendly staff. Free breakfast is pretty standard but it was good. The breakfast room was clean and well maintained. Just a really good experience staying at this hotel. Will not hesitate to stay here again on our next trip to Winnipeg.
close to TransCanada Hwy and downtown, convenient location with lots of nearby eateries, lots of parking,very crowded breakfast room , great beds and pillows with excellent air conditioning, lots of clean towels and parking on site
The service was awesome, welcome soup and stacks in the evening at breakfast area, beds were wonderful and pool and spa were great. ( Big shout out to Linda!). Room and bathroom were very well updated. wifi was so fast Overall I was impressed with this hotel and I recommend.
There's really nothing to hate about this hotel, everything was awesome, if there is, i think there's no pancakes/pancake maker during breakfast, but waffles was okay, the hot items were ok too. Waterslide in the pool area was great too, my son had a great time. Wifi connection was fast. We always try to stay at BWH every time we go for short/long holidays, they're always the best!
The service was awesome, beds were wonderful and pool and spa were great. ( Big shout out to Linda!). Room and bathroom were a bit small for 2 couples. We needed to ask for a different room because the first room we were given had a musty smell. A big surprise was delicious potato soup served in the evening along with snacks. It made for a perfect light dinner!
If you looking for a pet frindly hotel dont look any more this is the most pet frindly hotel we ever stayed. there was extra blankets and dog treats for our dogs in the room as well towels for our dogs in case we like to give them a bath. we give the hotel a 11 out of 10 for the whole service and should be used as an example for any other hotel. The kids loved the pool with slide
While travelling across Canada we decided to stop in for a night here on our return trip. Hands down the best choice for a hotel around Winnipeg. We had a great room with all the amenities, access to the pool (really fun) and we were so close to the Flying J that we were able to swing over for dinner and grab a few things we'd run out of. Great experience over all and I'd highly recommend you stay here.
Our stay at this hotel was great. The place was very clean and the staff were very nice. Cant go wrong with the breakfast every morning. It is very close to the stadium which worked great for us. It was easy to get to for all the places of interest that we went to. The room was very clean. Great value. The swimming pool and hot tub were a nice added feature.
Excellent hotel,very friendly staff who went the extra mile to help visitors, extended breakfast hours 6-10, full breakfast & an extra bonus from 5-9 when complimentary soup & snacks were provided, clean room, comfortable beds, adequate lighting.
This is in a wonderful location, close to so many shopping centres, palces of interest, etc. Free break-fast makes it attractive. If you have transport, this is one of the finest places. Cos', they need 48 hours notice for ride to and from the airport.
This is one of the best hotels I have stayed at. Great value, and just all round wonderful place. The staff is so good, they are quick to provide assistance and so friendly. The hotel itself is clean, updated and has excellent amenities. The breakfast features eggs, some type of meat, hashbrowns, as well as the waffles and other breads. In the late afternoon they bring out a big pot of soup with crackers and snacks which is a welcome treat after a long day of sightseeing. Overall this is a great place to stay and I recommend it highly. The only suggestion I would have is to shut down the slide at around 9 so there could be some quiet swimming.
Stayed at this property for two nights on a trans-Canada road trip. Arrived after a 15+hr drive from northern Ontario. We were allowed to check-in early and were provided with a room on the second floor. We paid $104/ night was was very reasonable. We were traveling with a small dog and just after check-in the housekeeping mgr (Shauna) knocked on the door and greeted us with a blanket, and treats for the dog. She introduced herself and asked how the room was. She was very polite and welcoming. The front desk mgr Jenny was also great, always greeted us when we walked by and was very welcoming. The room was exceptionally clean and had a fridge, coffee and tea making facilities. The morning breakfast was great, lots of options and in the evening the hotel provided complimentary soup and snacks. The pool area was large with a massive waterslide, pool and hot tub. The hotel is located about 10 minutes from the Forks area and is close to restaurants and pubs. Parking was free. I would stay here again and would recommend it to anyone else. Of all hotels we stayed at across the country this one was the best considering all factors particularly the service.
We spent two nights here and loved our full kitchenette suite! Our nearly 8 year old son gave it a double-thumbs up! It was a very clean hotel, the staff were equally friendly and responsive :-) The salt-water pool was a welcomed change for us, and the water features did not disappoint! We were even able to have my sister and her family come visit on the eve of our arrival and enjoy the pool with us. Sunday's breakfast was especially tasty. And we were just a short drive to ThunderRapids and to the Assiniboin Downs. It literally felt like we were 'out of town.' Thanks for a great way for our family to wrap up our holiday stretch:-)
My friend and I really enjoyed this motel. The breakfast fare is good - real china coffee cups, plates, and silverware! Water and juice available in the lobby. Motel staff were very very helpful. We had a king size room with business desk, living room chair and ottoman, and separate smaller chair. Nice for watching tv. For US travelers, from North Dakota and MN, you can get local major news stations. Winnipeg paper is available each day. The parking lot is not large, so yellow parking lines are a little tight for vehicle. Guest washer and dryer available.
Outstanding hotel..first class all the way. Beautiful room..granite countertops in bathroom. Cleaners even made little creature with a face cloth..just like on a cruise ship! Best beds ever and shower had great pressure and lots of hot water. In house breakfast was good. They even served soup for guests in the evening. Riverside pub just a few short steps away was wonderful. Patio was open and busy. Best of all..the route back to the highway was super easy and very little traffic.
Spent two nights here recently with my family and we had 3 rooms between us. I chose it based on its reviews and also wanted to be South of the city as that was our direction of travel after our stay. It's also walking distance to several churches as a couple of the family wanted to go on the Sunday. Easy to get to from the airport and plenty of parking available, check in was quick with the helpful receptionist. Rooms were clean and comfortable, a little bit of road noise from the main road but not too bad, we had a room directly above reception I guess it may be quieter further down the corridor. Breakfast was decent with a couple of hot items available, the main breakfast room is not that big but there is additional space in a room opposite. Breakfast seemed to be less busy after 0830. There is a restaurant and bar next door, we didn't eat here only had a few drinks but food looked OK and there is a nice seating area at the rear overlooking the river. Driving in to the city was easy but we went on a Sunday so minimal work traffic. With good WiFi and an on site pool a good choice South of the city.
I chose this hotel based on Trip Advisor reviews and it did not disappoint. We spent 7 nights at the hotel and it was very clean and staff were extremely friendly and helpful to me on several occasions. I even met the manager one day - he introduced himself to me in the lobby. This hotel is great value for the money.
My wife and I spent two enjoyable days at the Pembina. An immaculate room, spacious, comfortable and pretty. Upon arrival my keen-eyed wife said to me that the shrubbery needs pruning. We didn't mention that to anyone. The following morning they were being pruned. There are hotels where you can get exceptional value for your money. The BW Pembina is one of them.
This is a great hotel on the Pembina highway. Clean rooms, friendly staff. There is a complimentary breakfast which is good. There are a number of restaurants in the area. It is about a 15 minute drive to downtown. I am not sure how old the hotel is but it has probably been renovated recently. It is in very good shape.
Family of four, we shared one room. With a car it is nicely located, between the football stadium and downtown, Airport is easy to resch als well (with car - good parking). Nice breakfast, you could bake your own waffles. Shops and restaurants/ coffeehouses nearby.
We booked this hotel last minute after other plans fell through and were overall very pleased with our stay. The parking lot has plenty of room and the front desk staff checked us in easily. The hotel was very clean and quiet. Everything looked almost new and was quite pristine. Despite the location being on Pembina and In a very busy area we found it was extremely quiet. We loved the little fish hand towel art in the bathroom! It was a creative and beautiful extra touch! We had a suite with a comfortable pull out couch, table and chairs, countertop, mini fridge, and extra bedroom. Although everything was in great condition it was VERY cramped. You could hardly walk between the bed and the wall in the bedroom. The breakfast in the morning was good and the dining area again was very clean and well done. The main issue here is that the price is quite high for a simple hotel and very cramped rooms.
Staff was excellent, hotel very clean and our rooms were spotless. Appreciated the complimentary hot breakfast as well as complimentary evening soup/snacks. Location was great for everything we were doing. Grandkids really enjoyed the pool and waterslide, pool area was neat and clean. Would definitely stay at this hotel again.
We have stayed at this hotel 3 times in the past year. We like the proximity to both the perimeter highway and to the Pembina Highway leading to the US border. Gas stations are nearby. "Barley Bothers", a great pub with >150 beers on tap (more than 30 IPAs) is a 15 minute walk away.
Very nice hotel. Very clean and appealing upon entry into lobby. Rooms quiet and very comfortable. Great nights sleep. Friendly staff. Close to places for our needs. Manager gave me motorcycle stand/pad for my bike and towel to my husband for his. Would recommend and definitely stay there again. Cudos to the staff at this fine hotel.
We attended a Blue Bombers game. This hotel seemed close to the stadium, and we liked the idea of a suite. In all, our family booked 3 rooms for this event, all at the Best Western Plus on Pembina highway. Two of the rooms were great, while one of the rooms described as a "suite" had only a room, with a cot at the end of the bed. This was disappointing, as there were 2 adults and 2 children staying in this room. However, hotel staff advised there was nothing else available. Overall, it was a really great place to stay, with a pool the kids enjoyed, and room for the whole family to get together after the game in the Queen Bed/Sofa suite (which included a dining table & 4 chairs). We will definitely stay again.
Clean room,very quiet, helpful staff, good pool supervision. Easy to find and right along the river for those wanting to take a walk after a day of traveling. Though we didn't have our pets with us there were lots that. Lots of parking.
Really nice hotel! My room was very clean! Nicely decorated! Wifi worked! They had nice laundry facilities. The restaurant buffets were delicious! Friendly staff! Close to the airport! Very relaxing hotel! No worries or stress! Thank you!!!! Would absolutely come back here!
Really was superior on every point. Location, ease of access to city points, service was impeccable, clean, pool was fun and perfect temperatures, each and every personal request was handled in a friendly and prompt manner. Beds were comfortable. The hot breakfast was great every day and they even offered evening snacks and soup. I was delighted each and every day with all things about this hotel. My compliments to both the staff and the management!
We were in Winnipeg on a family vacation. although this hotel is not downtown it seemed to be right in the middle of everything we wanted to see like the zoo, IKEA, Forks. We enjoyed our stay and had no problems. Breakfast was great, with lots of options. Pool was clean and salt water so no bad chlorine smells. Kids enjoyed the water slid. The staff was very helpful with directions and questions we had.
Excellent hotel and staff! Complimentary Soup and snacks on at 5pm. The hotel has a nice pool and business centre. I would highly recommend this Best Western for both business and pleasure. Many nice hotels in Winnipeg bit I keep coming back to this one!
We arrived early and were glad that we were able to check in immediatley. The staff were very friendly and professional. Room was large, well furnished and very clean. The high speed internet worked perfectly. I enjoyed having the coffee and tea available all day in the breakfast room. Hot breakfast was very good, a nice selection of other items as well. In all it was a great stay and I would definitely recommend the hotel
We were back again after an absence of two years. It was like coming home. Staff greeted us as old friends. Linda, the evening staff person, is absolutely amazing and adds so much to keeping guests happy. Nothing was too much trouble for her. How rare a jewel she is. Room was as good as we expected. I loved using the pool for an early morning swim each day. Breakfast was great. Even though this is a large hotel, it is more like staying in a boutique hotel. Thank you to all the staff.
A highly recommended hotel. Staff are very friendly and service is great. Breakfast is very good and hot food is hot. Soup is served after breakfast is shut down, which is a nice option for later. A great pool and water slide and fitness room all appear well maintained, all though we didn't get opportunity to use them.
we were in Winnipeg for the home opener of the Blue Bombers football club. Check in at 6 pm was quick and professional.The internet connected easily and worked well. It was a 30 minute walk to the stadium for the game. The room was quiet even thru the thunderstorm. We slept in , however the breakfast was open till 10 am. A good stay. I recommend.
Rooms are on par with most good hotels, fairly new big screen TV with lots of channels, really good quality bed (had great sleep both nights stay) A/C unit whisper quite and never heard any outside traffic or other sounds...........Found all staff that I had conversations with to be very helpful and very friendly. Breakfast was one of the best I have had, one small note pancakes where not very hot but second day made the waffles which where hot.......Really appreciated the hot soup or salsa and chips or pretzels later in the evening, this I believe goes a little over and above witch I really appreciated..
The room was excellent. Clean as expected and the staff was very friendly and acommodating plus a free breakfast. It just doesn't get much better.our daughter in law chose the hotel for us and we would highly recommend it whenever a person or family members are in Winnipeg.
After driving 10 hours and checking into the hotel at 8pm. The front clerk mentioned the hotel offered a selection of 2 hot homemade soups, snacks and beverages in their breakfast lounge. My husband and I were tired and took advantage of this offer and were pleasantly surprised and the quality of food offered. I took advantage of the fitness room the following morning and was pleased that it was accessible 24 hours.
Clean and comfortable rooms beside the river. Large breakfast room with a complete selection of hot and cold foods. Very friendly staff. Location gives easy access to downtown and the university area. Free wifi worked well.
Our entire hockey team stayed here this weekend while in a hockey tournament in Winnipeg. The rooms were modern and clean, and the beds were very comfortable. The staff were exceptionally helpful and accommodating. They provided a meeting room for the parents to hang out in during the evening, and helped us plan our route to the rink to avoid road closures due to a marathon. The water slide provided lots of entertainment for the kids. The breakfast was hot, and tasted great! It is located about 30 min from the airport and Canlan, Iceplex, and Gateway arenas (depending on traffic). While I would probably prefer to stay a little closer to the airport, this was an excellent choice for us.
hotel was nice, stayed because room rate was better then best western by hotel and for the extra 15 drive to airport worth the 50 saving. room was nice and clean. Bottles water in room would be nice to see.
4 days working at the U of Manitoba so this location is close On arrival I headed straight to an evening meeting The super helpful staffer put aside a light meal for me when she realized that I would miss dinner Plus locating me on 4th floor as I requested quiet room When I got back around 8:30 she had put the food in my room Excellent service attitude Room was quiet clean and comfortable Breakfast was fresh and plentiful Highly recommended
Rooms where clean and renovated. Flat TV. Pool is warm with water slide. Hot tub was great on the back. Starbucks and pizza pizza next door was great since we checked in late. Breakfast is served hot and nice variety. Gluten free bread. Will be back next time in the area.
We were driving through from Edmonton. Got the last room available which was a "family suite". It had a queen sized bed (extremely comfortable), pull out sofa and semi-kitchenette (with dishes which we were impressed with). We also had my dog and when we walked in the room there were treats, rags, poop bags, an extra blanket and a nice note with tips on where to walk. AC worked good, water pressure in the shower was amazing, and breakfast was pretty average. Great place to stay overall!!
A very good place to stay while in Winnipeg. It's centrally located so it's easy to get to any part of the city. Our room and the whole hotel were exceptionally clean. Very friendly staff. Good breakfast. Reasonably priced. We spent two nights there. We would recommend it to anyone visiting Winnipeg.
Nice clean room, AC unit was quiet. Staff was ok but puzzled on the $200 damage deposit on our card. Did not check out any of the amenities as we were visiting for dinner and breakfast. Did have dome disconnect issues when I was Skyping out. First time on trip that had happened.
Perfect Choice for this group. Great location near stadium, clean rooms, hot breakfast included. Great parking and lots of amenities close by. Friendly, knowledgeable staff. Couldn't have asked for much more. Also was travelling alone as my son went on the team bus and felt very safe in this hotel which is important in a larger city.
Very nice hotel with fantastic continental breakfast available. The pool and gym both looked very good as well, but I didn't have time to actually use them. Many restaurants and shopping options nearby.
Visited this hotel and was very impressed of how clean the hotel property was. The parking lot was so clean that u could walk bear foot outside. The staff was very friendly as well. The breakfast staff went beyond normal call of duty to make sure you were taken care of. The place overall was very clean. The room we had was on the smaller side but I'm sure size of rooms would change with different types. Pool was very clean as well
Spent 2 nights at the Pembina Inn while moving my daughter back to BC from a 2 year course at the local University. We had two small vehicles loaded with all her possessions, between Linda, Desola and Gerald at the front desk we were able to park close to the hotel in a well lit area near the front desk's windows...A big help. Really well run breakfast room with more amazing staff, I would recommend this hotel to anybody visiting Winnipeg.
Friendly staff, very clean with a continental breakfast with soup and snack in the evening. A pool with water slide , great for a solo trip and family visit , will be back in June for another visit . Thank you
What an awesome stay at the Best Western Plus Pembina Inn on the banks of the Red River. Our accommodations were spotless, the breakfast outstanding (regular earthenware plates and cups were used), the staff was friendly and super helpful. Linda at the front desk suggested we use the bus for travel to downtown. She gave us the bus numbers for travel to/from the hotel to downtown Winnipeg and where to catch the bus. The bus was fast and efficient! We left our car sitting safely in the hotel parking lot! The staff went the extra mile to make our stay incredibly enjoyable!!
We stayed twice here and both times were amazing. Salt water pool and water slide are fantastic for kids.Breakfast buffet was yummy and had everything you would need to start your day. Definitely recommend this hotel!
We always have a great stay here, Linda our front desk girl is awesome always looks after us, Remembers us and makes us feel like family. She needs a raise to be honest, The hotel and rooms are clean,modern and make you feel comfortable. Breakfast nook is good as well , great for the start of the day. Will be back.
Beautiful hotel, clean and modern accommodations. Was easy enough to find but kinda out of the way. Had a nice pool with a smaller water slide which our boys loved. There was a really nice continental breakfast... Hot and cold items. Was nice!
When I couldn't find a pop machine to give me a club soda, I asked the front desk if I could get some anywhere in the hotel. While they apologized that they didn't believe club soda was available in the hotels machines, a wonderful member of the staff, named Linda, later surprised me at my room door with a couple of bottles and cans of bubbly water. She'd walked at least a couple blocks away to get them. And she never charged me! This is only one example of how much it was a wonderful place to stay. The boys and I especially loved the morning breakfast, and the waterslide-equipped indoor pool and hot tub. You can't go wrong with this place. Thanks, again, Linda!
This is a family owned hotel within the Best Western chain. It's convenient to the University of Manitoba ... about 4 kms away. I was attending a conference there and it was the hotel for the conference. The rooms are spacious nicely decorated and comfortable. Everything appears to be recently updated. An expanded continental breakfast is available each morning and is included in the cost of the stay. The staff is excellent ... warm, welcoming, friendly, courteous and very helpful. For the kids, there is a pool complete with a waterslide. The breakfast dining room is smallish for the size of the hotel and when there are kids in residence (there was a baseball team there while I was staying) it can be chaotic, crowded and loud. But the breakfast will meet your morning needs and the coffee is very good. The location is not great if you want to be downtown but the transit system is good and if you have a car you're not really that far from much of anything in this city. If I needed to be in this part of the city again, I would certainly stay again at this property.
We stayed at this hotel for one night while traveling through Winnipeg and had a very positive experience. Our room was spacious, quiet, tastefully decorated, and very clean. The beds were very comfortable and provided coverlets that were just the right weight and warmth. The mini-fridge in the room was a nice touch. The staff friendly and helpful, and the free hot breakfast, though nothing special, certainly met our needs. The property is a bit south of downtown but it took us only a few minutes to drive there for dinner. Bottom line: We were very pleased with our stay and would very likely choose this property again when visiting Winnipeg.
Another great stay! The staff is very friendly and accommodating! Breakfast was excellent and my room was very quiet and had a peaceful sleep! We have a great business rate and I always recommend this hotel to anyone travelling to the city! Thanks for always making my stay a memorable one!
My husband had to go to Winnipeg for work twice in two weeks we stayed here both times. All the staff were incredible! The beds were EXTREMEMLY comfy, rooms were very modern and very clean. Amenities like the pool , hot tub, small fitness centre was great. They also have pretty much a full "continental" breakfast as well as afternoon soup and snacks. We will stay there everytime we go to Winnipeg .
The front desk staff were so friendly, helpful and happy. The breakfast and snacks were awesome. Very nice pool and used the fitness center each morning. Had a great sleep on the bed and my room was very nice. Highly recommend you visit this location if your in need in the area.
I stay at a lot of Best Westerns due to their standards and this hotel maintained that fully. You will be pleased with the staff and the rooms. There is the standard included breakfast which has the basics along with hot food. Did not use the gym facilities on this trip.
There was a mix-up in the reservation which was done through their central operations centre and not this hotel itself. The staff went out of their way to find me a room despite this. They were fantastic. The room was large and comfortable and the bathroom area was perfect. There is a great place for my dog to do her business and I don't recall reading any pet restrictions as we did in Dryden. Keeping the pet quiet goes without saying. The pool was average size but it had a large area with tables for the parents to sit while their kids are swimming...a very nice touch. It also had a decent sized circular slide for the kids to use as well. I would highly recommend this hotel if you are in this area.
great breakfast VERY GOOD SHOWER! nice and clean lots of space in room and bathroom! pool looked nice never used really liked that they had soup and snacks on in the evening FREE! AND GOT AIRMIES FOR STAYING AND BESTWESTER POINTS
My husband and I were on a quick trip to check up on his parents. We decided to check out the Best Western Plus on Pembina Highway, and we are glad we did. Very reasonable price -- but exceptional service from Linda!! She gave us a very warm greeting as we checked in. We didn't know our rewards number, and she was trying to get it for us. We went out for a walk and dinner while she checked. When we came back, she'd had no luck, but assured us she'd keep trying! The next morning when we woke up, there was a note slid in under the door -- "Look what I found - have a great trip" signed Linda! She had found our rewards number, printed out a card and had written our number on it!!! She wasn't working that morning, but I left a note in thanks. The room was very clean, beds and linen very comfy, the waffles for breakfast the next morning were tasty -- all in all a good trip. But we'll always remember Linda and her welcome, efficient, and above and beyond service!!
The hotel is nice, clean, not a luxury one but rooms are comfortable and quiet. Breakfast is good. Nice small indoor pool. Good deal for the price. Staff is friendly and helpful. A good choice if you're planning to stay in the area.
We stayed 2 nights and were very happy with the room, service and amenities! They serve a good breakfast and soup and snacks starting at 5 PM. For the price you can't beat it! Close to all of our favorite places to shop!
when you consider the rates of other hotels in the area, Best Western competes with them all. Place is very clean and tidy in hallways, lobby, parking lot. The rooms were clean and the bed and bedding very comfortable. No trouble accessing the internet. They even had a lite snack in the breakfast room, when I signed in at 730pm. Breakfast was hot and not like other continental breakfasts. Quiet after 11pm, lots of parking space. Stay here again, you bet
I had my vehicle hit in there parking lot within the first hour of being there. Reported it and felt I was put off and avoided for the rest of the weekend. Cameras are not able to pick up a license plate number on a vehicle sitting directly in front of the camera!?! Did receive a call from management once I returned home with an apology but still have a dent in my car and a bad taste in my mouth??
We were traveling with two small dogs. What a nice surprise at the hotel but to receive two blankets for the dogs wrapped with ribbon and doggy cookies for them to use during our stay. The room was clean. The bed really comfy. And the staff was so pleasant and helpful. This is a great place to stay. I highly recommend it!
DO NOT stay here!!!!! The walls are paper thin. The night guy decide for whatever reason we had made noise which we HAD NOT and proceeded to wake us up three time through out the night up until 4am asking us to keep it down. We had made no noise. Very unprofessional under trained staff. Out of everywhere you could stay why stay at this hotel. I feel bad because the staff are so incompetent they had to bother the owner in the middle of the night. This place is a disaster run horribly.
A wonderful place to stay! Staff were exceptionally welcoming and accommodating. I will definitely plan to stay here again. They offered soup in the evening and this was something very warm and comforting after a busy day of being in and about the city. The pool was clean and safe for our family. Thanks for hosting us in such an amazing way!
We started staying at Best Western hotels about 9 years ago and now enjoy the benefits of being a card holder. The Pembina Best Western is one of our favorite places because the staff always make you feel at home. The Hotel is well managed and all the staff are very helpful. The breakfast is always good and the amenities are first class. We would highly recommend it.
If you booked here, get ready for the additional charges when you arrive in the hotel, the night staff are rude as well, im not pleased with their attitude. too bad we're stuck here for another night. .......
Nice and basic hotel. Great staff, good rooms, fun pool for families, clean, safe, good location if your going to check out the University of Manitoba. Breakfast was average at best, but you can always find a Tim's close by.
Loved this hotel, fairly new building, very clean, good parking. When I checked in the staff was very friendly gave me a free upgrade, I travel a lot got work and this is one hotel that I would stay at again.
They made our kids feel so welcome they would rather visit the staff than their own relatives!! Linda (I hope I got the name right) came up to our kids and got them drinks, turned off the water slide so we could enjoy the hot tub in peace, and ensured our comfort at every opportunity. The pool was clean and fun! The rooms were clean and comfortable. I will make a point to return.
Would recommend this hotel...Quickly checked in by the friendly front desk staff Soup and snacks were available upon arrival and great breakfast in the morning Room was clean and large with very comfortable beds
Arrived off the street with no reservation. Received prompt, friendly service and when the desk person found out it was my birthday, she gave us a free upgrade to a king suite! Clean, quiet room with comfy furnishings. Enjoyed the jacuzzi tub! The free, sufficient and varied continental breakfast with hot buffet was a nice perk the next morning.
We've been coming to this hotel for years and appreciate it for it's location and the rates. It has amenities that we like to use and find it's always clean and the staff are available if you have questions. It's not overly fancy but the comfort and space of the rooms is great. For a place to stay for the night or start your day, it really can't be beat, whether it be for business or leisure.
When we arrived I was greeted by 2 lovely ladies that ensured everything was perfect. One in particular even remembered my name for the rest of the evening whenever she saw me! Very nice gesture! The room was very clean and comfortable! Another great stay! Thank you!
This is by far the most consistent hotel we stay at in Winnipeg. The staff is always great. They are friendly, knowledgeable and accommodating. The beds are the best, lots of pillows too. The hotel is always clean and well kept. The breakfast just tops it off. Always recommend this place to anyone that asks where to stay in Winnipeg.
Needed a hotel close to Pan Am Clinic. Chose this one and glad I did. The staff was friendly and helpful. the place is very clean with all the amenities. We forgot to bring swim suits, so didn't take advantage of the pool and hot tub.
We enjoyed our night at this hotel. The staff were friendly, helpful and professional. The bed was very comfortable and the room and hotel were clean. Breakfast was complete and delicious with many options available. The kids enjoyed the pool and waterslides too! I would stay here again in a heartbeat!
Clean rooms, comfortable beds and the complimentary breakfast and afternoon snack were decent. Also a nice little water slide for the kids! The staff was extremely friendly and helpful. Would definitely stay again!
We've stayed at the Best Western Plus Pembina Inn & Suites several times for summer staycations over the years, and have never had a bad moment. The rooms are clean and the beds are very comfortable. We enjoy spending a lot of time at the pool and waterslide, and love the snacks they offer in the late afternoon. The breakfast buffet offers a wide variety, and is included in the price of the room. The work-out area is on the smaller side, but has newer-looking equipment. The staff have consistently been friendly and accommodating. Would highly recommend.
Found this hotel on a short notice on my last business trip. Overall stay was above my expectations. Do not forget to bring your swimming suit ;) The location is great and there are few restaurants within a walking distance.
After driving straight from Saskatoon in bad weather, I was determined to call it a night. I saw the ad on the hwy and it look really nice, so I called to made the res and the agent said they were fully booked, and then she had a no show so I was lucky to get a room in this busy hotel. When I arrived I was greeted in a warmly way and and the rooms were comfortable and modern and the beds were amazing. Amazing hotel with amazing location. My number one choice when I'm back in town !
Nice, clean hotel with great staff also good location. The best part for me was having FREE hot soup and chips in the evenings :-). This was especially great considering the cold Winnipeg weather in February.
I have stayed there several times and each time the amenities were great, the staff accommodating and the breakfast very appealing with lots of protein items. The fitness center has new equipment in good working order and the pool is very nice.
Excellent place to stay! Staff are exceptional. Very clean, the beds are extemely comfortable, Pillows and bedding are of high quality, lovely and no strong smells of laundry products. Accessible rooms are very comfortable. Great full breakfast! Would highly recommend this hotel.
The hotel was very clean and the housekeepers were very friendly and helpful if we needed anything ( location of hair dryer in room, another towel, etc). The parking was free. Electric stalls to plug your vehicle in during winter months. Many spaces and appeared very safe. No room service or restaurant in this hotel, but the service was still great. For the price you pay you get a good deal. The breakfast is decent. Fairly typical of its kind. The hot items such as bacon, waffles, eggs are a great touch. This is so valuable if you have family or just don't want to leave the hotel early in the morning to eat! The pool area was very clean and well kept. The area was safe and many restaurants on the street. I stayed in winter so we still drove everywhere, but I'm sure in the summer it is an easy walk. I'd recommend staying here if you want service and value at a budget hotel. No frills, but had everything I needed. ( aside from a restaurant and spa!). Clean, safe, comfortable and friendly.
Clean with excellent staff, efficient friendly and helpful. Good full breakfast. Pool and spa facilities are well maintained and very attractive. A great place to stay. Beds were very comfortable. Quiet at night. Would highly recommend this hotel for couple, singles and families.
We used our Aero points for a free room and we're very pleased we booked a room here, for the same price we upgraded to the spacious queen suite and the Breakfast Room was a highlight to our morning! Coming into Winnipeg from Fort Frances, it was easily located by taking Route 100 to Route 42 North. Everything was within minutes
We stayed for one night. Desk staff are friendly and helpful. Beds, towels, rooms all very clean. A great breakfast in the morning. One criticism - the parking spaces are very tight - like I said, it's a small critique! Pool is adequate, with tables and chairs and spaces for adults to watch the kids. We've stayed here before, and the experience is always the same.
At 11 pm, the cable and internet went out. Almost right on the nose. After a half hour of waiting, I called down to talk to the front desk and was informed that it was being looked into. The next morning on our way to checking out, I asked a cable-repair person what happened. He informed me that he hadn't been there working on it that long and was surprised that no call came in to be fixed until early the next morning. The breakfast was decent, the rooms were nice, the clerks were helpful, but it's hard to get past the idea that I was given the wrong information regarding the outage, as if to shoo me away (along with whoever else called), and so it makes it much more difficult to give this place a higher rating. What actually happened here? Why was a customer lied to?
I wasn't sure what to expect with a Best Western but was pleasantly surprised. The room was very nice and comfortable, the only slight complaint I would have is that it was very noisy in the early mornings but that is due to the guests. The door to the room is not very soundproof. Great breakfast also.
Stayed with daughter, son-in-law and 2 small grandchildren. Breakfast was very ample with eggs, pancakes, waffles, cereal, toast, yogurt, etc. Breakfast room was open all day for coffee & tea - a nice place to go if staying a few days. First that I have seen - soup and cracker snacks available in the evening. Rooms very clean, pool and area great. Best of all was the staff - they treated us as family - so pleasant and helpful
selected hotel due to close drive to family quiet rooms and excellent breakfast - enjoy staying here when we come to Wpg the staff in the breakfast room are very quick to update items that may be getting low - we enjoy the fruit plate option pool is never busy with kids
We are regular guests at the BW Pembina highway because we have family in town, and we are never disappointed with our stay. The hotel is well-priced, with ample parking, a pool with waterslide, breakfast (waffles, eggs, sausages + continental) and pet-friendly with great staff. But what has set our experience apart is when the staff have gone above and beyond for us. Most recently we were in town for a funeral and we were trying to put together a slideshow. The front desk staff generously offered us to use their scanner and were very happy and helpful although we were clearly imposing on their little back office space. We also utilized the "conference room" space for other meetings. During this time, we were also forced to bring along our large dog and 2 cats into our hotel room which the hotel accommodated gracefully. Our dog tried to go swimming in the Red River and came back COVERED in mud. The lady at the front desk kindly hooked up a hose for us outside to clean off the dog without seeming imposed upon (which we were... ) Aside from that, definitely recommend the Pony Corral next door for a dinner spot during the summer. The patio is amazing.
Stayed at this location over the Thanksgiving long weekend. Over all the experience was great. Shuttle on web site was NOT available for pick up at airport on the Friday night after 6 pm. We made other arrangements, but for a long weekend, this was surprising.
We like to stay at this hotel in Winnipeg. The Pembina corridor gives easy driving access to any location in the city. They treat pets well. Staff bring you a large blanket for the bed complete with a couple of biscuits, doggie do not disturb tag for the door and a couple of small towels to wipe feet with. There is sufficient area outside to walk the dog. There is a good restaurant next door with an outdoor patio if you're there in the summer and a Starbucks within sight. A good location that we've stayed at many times. Staff very friendly and helpful. Breakfast fresh and decent.
Excellent hotel to stay at. Good location close to many restaurants and close to shopping centers. Service is great and rooms and beds are very comfortable. Day starts with an excellent breakfast. Staff are always cleaning and making sure there is enough food for all the guests coming in. A must hotel to stay at.
My family and I recently stayed here as we had a family wedding. Staff were very pleasant, rooms were clean, pool was fun and the towels were plentiful. Breakfast was included...good choice of cereals, juices and fruit and the make-your-own waffles were good but the hot foods should be avoided...not so good.
We stayed here a year ago with a standard room. it was clean, comfortable with handy breakfast included. This time we had a queen suite - 402. Avoid this room. The bedroom shares a wall with a boiler room! The boil comes on periodically during the night with sufficient noise to wake us numerous times. To the credit of front desk staffer Josephine, we were promptly relocated to another room. The hotel staff was good, the place was clean, the breakfast was handy. The concern has been raised with hotel management. Rates were not adjusted.
I travel regularly to Winnipeg, and the BW Pembina is my first choice for reasonable priced accommodations. I've always found the service to be utmost friendly, breakfast is good, and the rooms comfortable. A good place to call home away from home.
Beds were very comfortable, hotel very clean and welcoming with laundry facilities a bonus. Staff were very friendly and helpful at all times. Breakfast was good and lots to choose from. Loved the swimming pool and water slide as did my Grandson. Was situated on a busy highway and next to a restaurant/bar but we were never disturbed by any noise. Will definitely stay here again when I return to visit family who live close by.
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