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Best Western Plus Hotel Inn of Williams, Williams

2600 W Route 66, 86046-9182, Williams, United States - See on a map
Best Western Plus Inn of Williams - We hope you enjoy your stay with us here in Williams, Arizona. The Best Western Plus Inn of Williams is ideally located in the center of Williams. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Enjoy spacious accommodations at this three-diamond hotel nestled in the pines at the base of Bill Williams Mountain in Williams, Arizona, the "Gateway to the Grand Canyon". Surround yourself in the whispers of our Ponderosa Pined forest property while escaping the sounds of downtown traffic and trains. The Best Western Plus Inn of Williams is perfectly located approximately one-hour South of Grand Canyon, Northwest of Sedona and Oak Creek Canyon, East of the Grand Canyon Caverns and West of Sunset Crater and Wupatki Monument. Each spacious, comfortable room is fully equipped with complimentary high-speed Internet access, cable satellite television with pay-per-view, coffee/tea makers, irons/boards and refrigerators. All rooms are 100% nonsmoking. Every morning guests in this quiet Best Western hotel are greeted with a complimentary full breakfast featuring our pancake station, cereals, juices, pastries, muffins, fresh fruit, coffee, teas, and much more! After a busy day of sightseeing, golfing, shopping or hiking, visitors to this hotel can enjoy a dip in the heated outdoor pool or spa. Wind down your day with a refreshing cocktail, beer or wine in the lounge, by the pool or by the fire pit as you ponder your adventures for the next day. The Best Western Plus Inn of Williams offers endless outdoor sightseeing and adventure activities. Guided jeep and van tours leave daily from the hotel and the friendly and informative staff is ready to create for you an exciting and memorable stay. Make your reservation and vacation plans today at the Best Western Plus Inn of Williams!

Best Western Plus

Hotel Inn of Williams




Hotel advantages

  • Restaurant
  • Outdoor pool
    Outdoor pool
  • Lounges/bars
  • Free parking
    Free parking
  • Onsite laundry
    Onsite laundry
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Guest reviews

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Certificate of Excellence 2020
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based on 2187 guest reviews
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Sleep Quality

"A great getaway in a perfect small town"

allaboutrunninglv, Henderson, Nevada 10/06/2021

This is a wonderful hotel with all of the amenities in Williams, AZ. The hotel is clean and comfortable, and the staff is very friendly!! The hotel is set back on the trees giving a true feeling of being away from everything while still being close to everything in Williams!

"Well kept Best Western"

jlbaker55, Enterprise, Florida 26/05/2021

This was the best of all the Best Westerns I have stayed at. Plenty of trees and the location is away from other places. The restaurant and bar is good and pool area is really nice with firepit. The hot tub was working which isn't always the case with hotels. Decor and beds were nice. The town of Williams is not to big or small and they have good breweries in town. You get your fill of Route 66. They were serving a full breakfast with masks and gloves. I can't think of anything I did not like. It was a great stay.

"Three night stay - I would highly recommend this property for location, service and food."

User 17/05/2021

Our travel agent arranged for us to stay at this property because of the location on Route 66 and because we are traveling with a pet dog (14 lb Cavalier King Charles). There was a bit of a snafu due to the booking company, but thanks to the front desk it was straightened out. (Yeah! Front desk!!)

"Beautiful Property, Fantastic Breakfast!"

Charles G, San Francisco, United States 16/05/2021

This is one of the nicest BWs I've ever stayed in (longtime BW rewards member here) and an extremely good value for the price. The property is set up a long driveway in the trees, just off I-40/Rt. 66 and is beautiful inside and out. There is a (somewhat pricey) restaurant and lounge with live music, a large outdoor pool and spa and an absolutely fantastic breakfast (fresh made scrambled eggs, sausage, biscuits/gravy, pancakes, etc.) with very helpful and friendly staff. Our room was large, comfortable and updated, however we were placed in the first room away from the lobby so the live music and later piped-in lobby music were heard in the room, however the loud air conditioner drowned out the music once it was turned on. Aside from the room location, this is truly a BW Plus experience and we would definitely stay here again! Hotel is 5 minutes from downtown Williams, 30 minutes from Flagstaff and one hour from the Grand Canyon.

"A very relaxing stay"

Richard S, Anthem, AZ 09/05/2021

This is my second time staying at this hotel, once in August, 2020 and this stay in May, 2021. Checkin could have been long and cumbersome, because I was paying with a gift certificate, but the person at the front desk took detailed notes so she could complete the process after I left the front desk, getting me to my room super-quick. Front desk staff was very friendly and efficient every time I interacted with them. The room was very comfortable. The mattress included a memory-foam topper to make it extra comfortable. Outdoor amenities included a spa, a heated pool, and a fire pit, all in excellent condition. Since my last visit, when breakfast was served by an attendant, they have gone back to their full self-service breakfast. (They ask guests to wear gloves and masks, both of which are provided.). Choices are extensive and include scrambled eggs, biscuits and gravy, meat (I had sausage one day, ham the next), Pancakes (fresh made by a machine), pastries, yogurt, cereal, several beverage choices, and there were probably several other items I didn't notice. Very good breakfast. I came looking for a place to relax for the weekend, and this hotel definitely fit the bill. There are plenty of cheaper places to stay in Williams, but this hotel is definitely worth what you pay for it. I'd definitely stay again on a future trip.

"Always a pleasure! "

poco01x, Prescott, Arizona 06/05/2021

Been coming here for years and never disappointed. Always spotlessly clean with a pleasant staff that is accommodating and courteous. Highly recommended, you won't be disappointed. Best accommodation in town!

"Very nice accommodations!"

Joan W, Indianapolis, Indiana 04/05/2021

We were impressed just by walking into the lobby! Very nice hotel! Very clean, all employees we encountered were very polite and professional. Room was nice with comfortable beds and pillows. Cozy night time fire pit to sit around outside and chill with a drink. Morning breakfast was excellent and they serve it to you with a smile! I highly recommend this Best Western!

"Great Comfortable Stay"

maryhmb, Spanish Springs, Nevada 01/05/2021

Williams is a great launch point for the Grand Canyon and this comfortable, quiet hotel was perfect. Beautiful views, even a restaurant and lounge, remodeled rooms, super clean and comfortable. Staff, particularly the breakfast attendants, were welcoming and helpful

"A good stop to or out of Grand Canyon."

Valenrod, California 01/05/2021

Stayed only 1 night and had very nice experience. I liked guest room. It was spacious, with desk and lounge chair. Breakfast area organized nicely with description of food and decent size sitting area.


User 23/04/2021

Bedding left much to be desired in cleanliness. The coverlet on both beds was stained and the bed skirt on one had something spilled or splashed on it. Just did not feel the room "felt" clean in general. Water spots on glasses, counters, spots on other hard surfaces that looked like they had not been sanitized, etc. No microwave or hair dryer in the room. Hotel was quiet and beds were very comfortable. Finally, I didn't feel the hotel was convenient to the Grand Canyon. It is on the far end of Williams when coming from the canyon.

"Clean, comfortable"

User 18/04/2021

We stayed here while visiting the Grand Canyon, The staff was pleasant, it was convenient having a restaurant in the hotel. The hotel and rooms were clean, everything was in working order, atmosphere was pleasant.


LuvToCruise4001, El Dorado Hills, California 17/04/2021

First experienced this property back in 2013. We were so pleased with our stay then that when we planned our visit to Grand Canyon there was no question where we would stay for the two nights we would be near the Canyon. Excellent rooms, efficient and courteous staff, and well-maintained grounds and public spaces. Highly recommend this hotel.

"Fantastic place to stay!"

carrierwave50, Charlotte, North Carolina 16/04/2021

There was nothing wrong with this stay at the Best Western Plus Inn of Williams. The breakfast meals were delicious, the evening meal we had at the restaurant was really great. All staff were very friendly, and service was impeccable. I highly recommend staying here.


Z3002ERthomass, Yucca Valley, California 16/04/2021

The Room they put us in had hair on floor and in sink. I complained then they moved us into another room it to had hair on floor and pee at base of toilet seat and the bedside tables were dirty. With covid you would think more care would be takin.

"Cozy Hotel"

User 04/04/2021

First time with my family in Williams AZ and this hotel was a great option. Very cozy in middle of the woods. Staff was very friendly. Room was clean. Just 2 minutes away from Williams Main Street and 6 minutes away from Bearizona park. My kids enjoyed a lot.

"Excellent Stay"

FamousAmos1, Central, Arizona 22/03/2021

We were coming in at 1am and the receptionist was incredibly helpful, and then our beds were really comfortable. However the breakfast was one of the best we've ever had in a hotel environment. The service was excellent and the food was delicious. We also spent a good amount of time in the Hot Tub and the setting is beautiful with tall mountain pines surrounding it! We loved our stay and wished it could have been longer.

"BEST Best Western!"

dinkdk, Thousand Oaks, California 19/03/2021

This was the greatest BW we've ever stayed at. Also, with Covid worries, I bought my own disinfectant wipes. After wiping down all hard surfaces, the wipe was still bright white. Seriously, not a speck of dirt! Also, it snowed during our stay. They had their own plows & snow blowers. The front desk also had ice scrapers. Can't wait to stay here again!

"So very kind!"

Surubu, Nixa, Missouri 14/03/2021

The hotel was a much needed relief when we had been caught in a horrible traffic jam and winter storm. It was about 1a at check-in and the woman at guest services was being so nice. The hotel was full but she was helping find other rooms at nearby hotels. The room was big, although a bit dated. However, all of the town is dated so it is above standard for the community. The bed was a new memory foam, so it's a bit firm. But once you lay for a bit, it gets softer. Overall, so thankful for this night stay when it seemed like we would be sleeping on I-40.

"True Value"

D3723PSmichellem, Elkhart, Indiana 13/03/2021

We experienced true value for our money at this hotel. Everyone was very nice and attentive to our needs. The hotel is a newer hotel, not an old school motel. Nice bedding and towels, refrigerator worked real well.

"Our Regular Stayover"

Luke4Me, Bakersfield, California 12/03/2021

The Best Western Plus in Williams AZ is a special place, with its slightly-off-road western/Native-American forested hilltop ski-resort ambiance. My husband and I have stayed here a number of times over the years. The staff is always welcoming and accommodating. The rooms are clean — for just a few dollars extra we always book one of the few with a balcony, which puts you in the piney tree-tops. The restaurant is pleasant and the customers all seem to like it, but it is definitely traditional with only a very limited menu selection for those with vegan leanings, depending on strictness. The gym is small and public, but well-furnished with new equipment. The swimming pool, jacuzzi and firepit are lovely in the warm season. A wonderful, romantic place to stop for the night on a road-trip! (Plenty of families stop here too!)

"Best Western overbight"

User 07/03/2021

This hotel room was very clean, comfortable and modern. The large bathroom was laid out well and gave us plenty of room. The restaurant, gym, jacuzzi and lounge area were available, but we choose to stay in our room due to covid.

"Unexpectedly beautiful"

michellegalla, Las Vegas, Nevada 05/03/2021

This hotel is tucked up on a hill off the main road. It has a very inviting lobby, bar and restaurant area.. There is a pool, jacuzzi and gym for your enjoyment. All the staff is pleasant and very professional. This is a Best Western Plus I will definitely visit again.

"good value and location"

User 05/03/2021

Sort of typical BW--good value and location, Showing some wear and tear but nothing that affects the stay. Staff friendly and obliging. Too bad restaurant still closed. Bartender is competent and great to chat with.

"Jennifer, General Manager, does not like third party reservations"

User 17/02/2021

Jennifer, the General manager is rude, lacks empathy, lies, and does not like customers who book through a third party. We were driving from to texas to California for a funeral. We got stuck on I-10 in texas for almost 20 hours putting us behind. We called to cancel. At first she tells us to contact Priceline. We did and Priceline stated that the hotel makes the decision to refund. We called back and Jennifer refused to refund our money because we booked through a third party. Jennifer went on and on about how the hotel always looses money with third party reservation. Her and her staff hung up on me three times when I asked for the regional manager information.As a customer how is that my problem? From what I see most of the hotels business is from third party companies. We have emailed corporate.

"Great location but check the sheets!!!"

User 16/02/2021

Beautiful location tucked on the side of a mountain with great views of a valley. Has Native American/Southwestern decor. Has a decent hot breakfast that they have mastered in spite of this Covid crisis. Unfortunately there's no microwaves in the rooms. The TV didn't work the first night and the sheets had yellow and brown stains/spots on them. Once they changed the sheets we finally were able to rest the second night. Other then that the room was very clean and the staff were very polite and courteous. I also don't think we received our Veteran's discount. Next time we would probably try another hotel but for the price it was ok.

"COVID clean - Excellent stay"

LouisB_12, St. Charles Michigan 06/02/2021

COVID clean - We liked our stay so much, decided to spend a extra night in Williams. Room was clean, no issues. Staff was very friendly and helpful. Everyone in building wore masks and face shields. Would highly recommend this hotel.

"highly recommended, loved it"

francis12292, Houston, Texas 31/01/2021

the treatment of the staff was excellent, my room was clean and the breakfast was very good! with all due precautions, they still make a great effort to offer a good service Although there is not an extensive menu, I consider that they have the essentials for a good breakfast

"Wonderful staff"

965delilahmmmm, Paradise, California 24/01/2021

Showed up late during a snow storm. The staff was fantastic! We were able to eat at the restaurant even when it was 15 minutes from closing. They even dug out our car after the snowfall! It was an amazing experience and I would definitely recommend staying there.

"gone down hill"

User 30/12/2020

Heat did not work through the evening. I reported 3 times. Guy came into fix but the fix did not work. all they could say is sorry. Now I have stayed here many times in the past and this has not happened. In fact with many choices, I could have stayed elsewhere but decided not to. Perhaps it is time to look at one of the many choices I have

"Perfect Grand Canyon Overnight Stay"

kims936, Wisconsin 29/12/2020

The lobby was welcoming and decorated nicely for the Christmas holiday. Bartender was super friendly, helpful and on top of his orders managing a very busy bar area with several ordering food as well. Food for dinner and the free hot breakfast was good, not off the charts but not bad. The beds were very comfortable and the room was a little dated but clean so no complaints.


User 29/12/2020

Perfect hotel when visiting the Grand Canyon very quiet.Great service rooms are clean.the staff is very helpful lobby is very nice with a fire place, hotel is up in a small hill making it very quiet and peaceful.

"Dirty, clogged shower, bad phone service"

joannewold, Phoenix, Arizona 28/12/2020

We stayed in a long room w the pull out sofa. There were dead bugs in the couch and food crumbs and scraps. The sheets hadn't been changed in a very long time. The bed spread on the bed had a dark brown spot that was not a stain- it was crusty. The shower was clogged and filled up as soon as we turned water on. Front desk staff did not wear masks in a global pandemic. Phone staff were rude, curt and apparently had something better to do than to speak with a customer prior to a stay. Piles of trash sitting outside bc the trash cans were over filled and falling out. Will not stay again in a Best Western. Glad it was only 1 night and super glad we didn't eat there!

"Nice place to stay"

benitakay, Las Vegas, Nevada 17/12/2020

This BW was away from town in a lovely mountain setting. Some might like being closer to town, but the mountains had plenty of places for the children to run around and have a great time. The motel was very nice with pleasant people and it includes a nice restaurant, but it is not open on Monday.

"Friendly staff, very clean rooms, beautiful scenery, and a nice hot breakfast."

User 12/12/2020

We truly enjoyed our stay. The staff was friendly the rooms were extremely clean, and the beautiful scenery around it was breathtaking. We really enjoyed having a nice hot breakfast. When we arrived we were greeted by the most friendliest outgoing lady at the front desk.


tman984, Westminster, California 09/12/2020

This hotel was atop a hill beautiful spot great rooms front desk was awesome dining experience was great rooms were clean exceptional staff at restaurant and bar.i would recommend this hotel to anyone staying in willams az.

"Wonderful experience"

cherimcelroy117, Bradenton, Florida 02/12/2020

Hotel staff was very helpful. Views of the hills and ability to walk around was great. Better than average pet friendly. Even with COVID, hotel does their best to serve the guests. The room was very comfortable and clean. Only down side was room doesn't get serviced if there only a couple of days. We didn't use other facilities but I believe they would have been great. It was cold so people didn't utilize the fire pit or because it wasn't lit no one gathered. That may have been nice. Overall great experience.

"Excellent Stay"

Kathleen H, San Diego, California 21/11/2020

We stayed one night on our way to the Grand Canyon. We had our little dog with us. I can tell you that our room on the first floor was larger than I expected, sparkling clean, and the beds were so cozy. The front desk personnel were welcoming and friendly. The complimentary breakfast was absolutely delicious, with scrambled eggs, ham and various rolls and pastries. The friendly kitchen staff took our order and then handed us the plates with our food so that we could sit at one of the tables (Covid restrictions followed well). All employees were wearing masks. This hotel is in a lovely setting, and anyone bringing a pet will be pleasantly surprised by the rooms and the great outdoor walking areas. Williams is a Western-style town on Route 66 and is an absolute gem of a place. I recommend this Best Western Plus to travelers looking for a great hotel in this area.

"Great get away"

stanhopps, Kingman, Arizona 17/11/2020

We booked a last minute weekend getaway. Everything was great. I'm just not a big fan of memory foam mattresses/ toppers. But that's no reflection on the hotel. There was snow still on the ground & a short drive to one of the campgrounds was a great place for snow play for our family. Took advantage of the Polar Express Santa at the train station for some great photos. Shopping was great in nearby Flagstaff. Nearby restaurants were great as was the one at the hotel. Breakfast was great. Staff very attentive. We will be returning guys are great!


jamesvann909, Las Vegas, Nevada 13/11/2020

The experience was awesome, great service and friendly team members , we really were able to relax and enjoy our stay. We would recommend staying here in your travels to the Grand Canyon, it may be an hour or so drive to the Grand Canyon but the views are well worth it

"Surrounded in Pine Trees"

darlenej529, Prescott, Arizona 27/10/2020

Excellent stay. Love the location. Out of Williams enough to have quiet and peaceful surroundings. Room was very comfortable and our stay was great. Hot breakfast the next morning, safe and clean. Most helpful staff.

"Nice Property in the Forest"

danN8516AD, Huntington Beach, California 26/10/2020

The Best Western Plus Williams is located in a forested area, slightly outside of town. It would be difficult to walk to most restaurants, but we enjoyed the peace and quiet. The rooms are spacious. The breakfast offered hot options, which was nice in these Covid times. We would definitely stay here again. I have a one suggestion for a better stay. The rooms have no microwaves. This is apparently because management wants you to eat at their restaurant. That seems a little cheap. Lastly, on Friday and Saturday night the hotel offers live entertainment at the restaurant. You could hear it in the rooms, though It ends around 9 p.m. This is more a warning for those who want peace and quiet. It wasn't a huge deal for us, just wanted to make future travelers aware of it. That said, it is a very nice property, great for a couple's getaway. We hope to return soon.

"Excellent choice"

lamaddog, Los Angeles, California 25/10/2020

We did a last minute booking for two rooms in Williams at the BW Plus. Wonderfully located on grounds surrounded by pine trees as our grandchildren had fun running around the grounds. Easy check in and check out. The spa was used in the evening by our daughter who had the spa to herself. The breakfast was very complete with a number of offerings and done quite well considering the Covid restrictions. We ordered dinner from the restaurant for pick up and it too was delicious. Would definitely stay there again. The town of Williams is charming in and of itself and is not to be missed. Visited Bearizona and that too was enjoyed by the family.

"Very Nice Hotel"

D3723PSmichellem, Elkhart, Indiana 23/10/2020

When our hotel for the night didn't work out, we decided to drive another couple of hours along our journey to the Best Western in Williams, AZ because we had been there before, and we knew what to expect. As usual, we were greeted with a smile. This Best Western, like most, has nice bedding and a comfortable bed. The service was great (except the one waitress in the restaurant). The food was delicious!

"Wonderful stay"

Balgat, Lakeland, Florida 19/10/2020

We spent two nights while visiting Grand Canyon and Sedona. The hotel was clean and the service was excellent. Hot breakfast was great, nightly music in the lounge area. Fire pit outside for the cold nights. Really an excellent stay. I couldn't find anything to complain about. My only observation is I would have like to have microwave in room or at least a community one in a common area to use. Otherwise I highly recommend this hotel.

"So much for heightened and comprehensive cleaning during Covid-19"

MyTicket2Ride, Huntington Beach, California 13/10/2020

I would have preferred to send this review directly to the hotel for a response before posting publicly, but NO WHERE could I find email or direct review info on the hotel's website. So, instead here I am letting the world know that my expectations for cleanliness and safety measures were definitely not met on this visit to the Best Western Plus of Williams this past weekend. We like the BW+ brand and were happy to find last minute availability for a pet friendly room. The check-in process went well, with masked desk staff members behind a plexiglass screen, and baskets for "sanitized" and "dirty" pens. Great. But, over the course of our one night stay we discovered the the keypad on the in-room phone was filty, with sticky, gummy, ugly brown grime in between some of the numbers. I discovered this while using the phone to order food from the restaurant that we intended to pick up. Yuk! Picking up the food was another disappointment when it was clear that none of the guests in the dining room were adequately socially distanced, but more important, none of the staff were wearing masks. I interacted with two servers and the hostess, none of which were masked. On a separate matter, the salmon dinner I picked up was given to me in a bag that was completely coated inside with grease that had spilled out of the to go container from the sautéed vegetables (obviously overdosed in butter). The grease had seeped through to the bottom of the bag and I'm surprised it didn't give out on my way back to the room. I had to clean everything before we could eat, there was so much grease. Lastly, when I showered the next morning I was appalled to see my black footprints in the shower once the water got going, which told me that the dark laminate floors in the room were simply masking a very dirty floor. I was really disgusted. Perhaps the housekeeping department mops the floor, but you wouldn't believe so with how dirty the bottoms of my feet had gotten. At the very least, they need to change out the water in the bucket regularly or it's just a matter of pushing dirty water around and around. On a positive note, at least they had pet relief areas with dog bags and trash containers right outside the many hotel doors. I thought we might have found a new hotel to stay at on our travels through this area on the way to other places, but we definitely won't be back. In the best of times none of this is acceptable, but during a pandemic I am just counting the days until I am sure my health has not suffered from these substandard cleaning and serving practices.

"Mixed messages "

martyjoel, Newton, Massachusetts 07/10/2020

The hotel was just fine. But in the COVID era, when the hotel had safety signs posted at the doors and all over the place, it was disturbing to have checkin personnel and other hotel and restaurant staff not wear masks. We know it can be hard to force guests , but the staff should be setting an example - for everyone's sake. This is especially true for a place right outside the Grand Canyon where visitors come and be dispersing all over the planet.

"A True Hidden Gem"

Patricia W, Henderson, Nevada 05/10/2020

I wish we had discovered this place on our previous trip to Williams in July, but thankfully now that we know it exists, we can't wait to go back. The hotel is situated off the beaten path but close enough for a walk to the downtown area. It's secluded and serene, at the end of a very long uphill drive. We left our kayaks on the roof of our car for two nights and felt very safe with them out there. The property itself is well-maintained. We enjoyed the hot tub, pool, and fire pit areas each evening, and also took little strolls on the grounds. The staff was receptive to any issues or needs we had. We even picked up a walking stick and some Prickly Pear Lemonade in the cute gift shop. We were there over Labor Day weekend, so I'm not sure if that was why, but there was live music in the bar area nightly. The only negative for us was that the food menus didn't offer much in the way for non-meat eaters (for breakfast or dinner), but we have already decided we will return. The pros outweigh the cons with this place!

"So disappointed "

Judy C, Sacramento, California 01/10/2020

We requested a pet friendly room. That must mean they don't need to clean as well as they do for others. We arrived tired after traveling all day. I walked in and settled in, sat down on the bed and noticed my feet were filthy. I thought it was from the black floor mats in my car. I showered and went about my evening. I sat down and realized my feet were filthy again! Yes. It came off the floor! I washed my feet again and wore socks the rest of the night. I started to get into bed and realized the cover on the bed was dirty, as are the curtains in the room. The upside is that the surroundings are beautiful and the staff was friendly. We've never had this happen at a BW. It's very disappointing. We're staying in another BW tomorrow night in Lubbock Texas. If it's not better, they've lost our business. After all, just because we have a pet does not mean we don't deserve the same courtesy and cleanliness as every other guest.

"Grand Canyon visit"

Harold U, Oregon City, Oregon 20/09/2020

Stayed here to take train to Grand Canyon. They serve a modified hot breakfast and the restaurant has excellent food and staff, Rooms are clean as is the whole establishment. This was our 2nd trip to the Grand Canyon via the train. Stayed at another major chain last time, but does not compare to the Best Western. When we are in the Williams area again this is definitely where we will stay.

"Night clerk very Rude"

GBasra, Jasper, Indiana 15/09/2020

Night clerk was very rude and unprofessional. Upon arrival she was not wearing name tag.She didn't change my room from two queen to one king bed reason she gave me was very weird, she told me that with rewards points reservation,She can't change my room type. Neither she offer any snacks nor points.Despite knowing my Platinum Status she didn't treat my in that manner.

"Wonderful get away!!"

annemariet15, Phoenix, Arizona 06/09/2020

Enjoyed a memorable birthday celebration staycation for Sarah-Michelle, here in the tall pines. The heated pool and hot tub were open. There was a guitar player during dinner. Had the biggest and best "Scorpion shrimp" appetizer, followed by "Australian Lamb" chops dinner.Was pleasantly surprised these items were on the menu here. Food and service was exceptional. Our room was spacious, clean and quiet. A hot buffet breakfast was served to order while practicing social distancing. Impressed that this hotel in the small town of Williams had so much to offer. Highly recommend, and plan to return.


User 13/08/2020

The Best Western in Williams, AZ is staffed with people who are nice and helpful. The decor is up to date and interesting. The room and the hotel were exceptionally clean. This is by far the nicest hotel we have stayed at in a long time. The restaurant was clean, the food was good, and the outdoor seating area was very nice. This hotel is a deal.

"Good Value for a One Nigh Stay"

William C, El Cajon, United States 09/08/2020

Traveling with family, one night in Williams, and this Best Western was a nice stopover. Very clean hotel, comfortable beds, and rooms were kept up nicely. We would stay here again without hesitation.

"Covid caused a lower rating?"

brettlevy, Georgetown, Texas 08/08/2020

The hotel rooms were nice and bed was comfortable. Pool and hot tub were great. We were there multiple days and had to ask the front desk for toilet paper (there was only what was on the roll). Friendly staff, but could replace shampoo, toilet paper, etc.

"The people make it right"

User 05/08/2020

I didn't expect to have issues checking in, since I had preregistered and also pre-checked-in earlier that morning. But when I arrived, my room had been given to a different guest with a similar name (is what I was told). However the clerk was able to get me an upgraded room. The Inn is in a secluded location up a mountain in the trees. It is a beautiful location. The experience was different than normal due to the virus, but they did everything they could to make it as normal as possible. The room was clean, comfortable and quiet. Bottom line, people make mistakes since they are human. The important thing is how they address and fix the problem. Debbie and the front desk employees do what they need to do to make it right.

"Don't stay here !"

ricksS9650MG, Lake Havasu City, Arizona 04/08/2020

We were told one price over the phone and they didn't honor that. We were also told that they would clean our room after 3 days , they refused. Moved to the holiday inn express, loved that place. Much cleaner than this place.

"Softball stay"

User 31/07/2020

We traveled to Williams for a softball tournament. The staff went above and beyond to accommodate our group. Two women who worked the front desk were incredibly friendly and helpful. One even arranged balloons to welcome my daughter in the room on her birthday. They provide roll-away beds, even though the fit is tight (many hotels won't). The outdoor pool and jacuzzi, fire pit, tree-lined view, live music, and covid safety precautions were all more than I expected. Wonderful value for the price.

"Stay here if in Williams Arizona"

merrymae44, Parker, Arizona 25/07/2020

This is a great classy place to stay in Williams. ff you want to stay closer to town,don't worry as this lovely hotel is worth just a short distance away. The surroundings are beautiful with all the pine trees on the premesis . Great outdoor swimming pool. The dinner menu is awesome at the restaurant and bar.. The hotel room was large and very updated and so pretty. Cant say enough how great this hotel is.

"Great stay! Breakfast area clean."

JAW06098, Scottsdale, Arizona 17/07/2020

We stayed at this Best Western on a golf trip and it was excellent! Lobby is well done with many kachina dolls displayed and very nice areas. Room was clean and beds were comfortable. Only complaint was the AC was very noisy. Could only open the window a few inches and in would have been nice to open it fully and get fresh air. This Best Western makes you feel that they have gone the extra mile in making their breakfast area feel safe during the Covid. They have people serving you breakfast so that there is no one touching the food or utensils. Thank you for making us feel safe during our visit. Will return again!

"Probably my favorite Best Western anywhere!"

User 17/07/2020

This was not my first stay at this impressive resort like hotel and it won't be my last. The rooms are nice and the staff is friendly and professional. It's a great place to unwind after a long drive so make sure to get there early enough to watch the sunset from the outdoor patio area. There was live entertainment and a full bar.

"Beautiful Property, Awful Beds"

packyourheart, Bakersfield, California 15/07/2020

The only reason this hotel is not getting a review of “excellent” is because the beds are horrible, but everything else about this hotel is awesome. The women working the front desk were super nice. There is a cool gift shop and a restaurant (which was closed when we were there) in the lobby. The hotel is located on the side of a mountain and has a hiking trail behind it. The pool and spa areas are very nice and there is also an area with a fire pit. The room was very small and the beds were not comfortable. There is a fridge in the room but no microwave. The hotel is located close to the I-40 and about two miles from the main drag. Williams is gorgeous, and the landscape surrounding the hotel more than made up for the terrible beds. I would definitely stay here again just for the scenery.

"Best night on the road"

joanstrassner, Luray, Virginia 15/07/2020

We stayed 1 night on our 2020 Roadtrip. Staff were super helpful!! The facility was clean & very nice! The location is also great to drive out to the Grand Canyon. The hotel has awesome Native American decor. They also served a hot breakfast... the only one we've found in 16 nights of hotels while under Covid precautions. Highly recommend!!

"Really Great place"

User 14/07/2020

Will stay again everything was clean it was quiet. Everything was accessible. Quick check in and out. Pool area and Jacuzzi nice and clean . Parking was great. All staff very friendly and helpful. We will be staying again

"Best Best Western"

jamesrM2746RU, Chandler, United States 13/07/2020

This was one of the nicest Best Westerns I stayed in. Very clean and comfortable, good beds and pillows! Bar and dining on site. The grounds offered a nice western view with plenty of trees for shade.

"Best Place to stay"

markbH6572VJ, Phoenix, United States 12/07/2020

The Best Western Plus in Williams is a very nice to stay. Have stayed there before and will again. I like that it is just out of town tucked into the pine trees. Campus is well taken care of of and the staff is excellent.

"Random get away."

rcckhart, Phoenix, Arizona 10/07/2020

We were looking for someplace to go just to get away from all of the craziness of the World's current events. We have come to, very much, appreciate the Best Western Plus and this one in Williams is our favorite. We were not disappointed.

"I love this clean and friendly hotel"

skylarschmittie, Seattle, Washington 05/07/2020

This hotel exceed all expectations. I loved the atmosphere and it was very clean. The staff was so friendly. They also are able to still provide breakfast during COVID which was great for the value. They have the buffet closed off and you walk up to the barrier, order and the staff quickly bring the food to you. Such an efficient and honestly more cleanly system.

"Safe and Fun Stay in the Pines"

KSil65, Phoenix, Arizona 29/06/2020

We have stayed in this hotel before and always enjoyed the stay. We were a bit anxious about staying at a hotel during the Covid pandemic, but once we arrived and saw how much effort was put in to creating a safe environment so we could relax and have fun, we did just that. All of the staff was friendly and helpful, breakfast was very good - being served our order already plated was great and the servers were extremely helpful in providing it exactly the way we wanted it. Cleaning the common spaces was a ongoing, the room was spotless and everything we requested was available on arrival. We had never eaten dinner in the hotel because in past stays we ate in town, but this time we had dinner in the lounge and it was great - food, service and ambiance. Beds were very comfortable, coffee in the room, refrigerator was a good size - couldn't ask for much more.

"Road Trip Multi-night Grand Canyon/Sedona"

User 28/06/2020

Stayed at this Best Western Plus. Check-in was easy, friendly staff, room comfortable, COVID-19 at 50% capacity. The outdoor pool and hot tub were great. The breakfast was good, but we did not eat lunch or dinner at the hotel. Overall comfortable stay.

"A Step Above"

User 23/06/2020

Sometimes it really is worth it spend a few more dollars to get a better hotel and this BW+ is a great example. The first impression was how friendly, inviting and helpful the receptionist & staff are. But a few more dollars buys you a much larger spacious room with a desk and reading chair, a comfy king bed with new linens, fluffy towels with an immaculate bathroom that can easily accommodate two adults, a beautiful swimming pool and large hot tub ( both working in spite of Covid-19 ) and a hot breakfast served by friendly staff from behind a safe counter where you order your preference instead of getting a brown plastic bag w a muffin, OJ & water. This BW+ is clearly a step above with creative, accommodating management & wonderful staff.

"Hotel in the Pines!"

Nickel128, Western U.S. 21/06/2020

We had a positive stay here and really enjoyed the woods around the property and forest views from our room. Our room was spacious, very clean and seemed to have been updated very recently. Newer furniture, linens, TV and bathroom remodel made the room feel fresh and new. Check in and out was easy. Allowed us to check in early, but with a fee attached. Nice outdoor eating area right by the forest. Customer service was polite and professional. We did not eat breakfast here and I believe the pool was closed due to COVID. Only things that would make it better: allow early check ins with no fee, a softer bed, a working coffee maker and/or microwave. Since COVID, housekeeping won't clean during your stay. That's ok, but be mindful and include extra supplies for your guests. All in all it was a good experience and we may stay here again!

"Great place"

Bill J, Phoenix, Arizona, United States 21/06/2020

Stayed here with our 2 grand children. Pool and spa were nice. Hotel staff was very accommodating and friendly. Very nice setting in the tall pine trees. Williams is a fun town on Rt66. Only 60 miles from Grand Canyon. Family friendly

"beautiful property, a gem in the forest"

veronicagutierrez28, Oxnard, California 18/06/2020

My family and I stayed here for our Grand Canyon visit. This is such a beautiful property, from the authentic cultural art in lobby and throughout hotel to the amazing outdoor area. Our family enjoyed the resort feel of our stay. Very respectful staff, they make you feel welcomed.

"Anniversary celebration"

jdpons, Chino Valley, Arizona 14/06/2020

Our stay here was excellent in every respect including price. Our next night at was supposed to be a stellar hotel in Tusayan which was almost three times the price of BW was far worse than a disaster at best. Another guest was checking out next morning and he had equal complaints of my own. Could have done better a Motel 6!


User 24/05/2020

We stayed for 2 nights. Only 2 towels, wash clothes for the double queen room. No hook in bathroom to hang clothes. Opening the refrigerator behind a cadinet door scrapped knuckles. A frozen yogurt was left by a previous guest, disconcerting during the virus. The Beds were extremely high and squeaked. This place was trying to be a luxury motel but failed. Internet was spotty Poor Cell Service.

"Nice and Quiet"

Alexabel123, Nova Ramada, RS 18/04/2020

Excellent location with a private driveway surrounded by Pine Trees. No Train or interstate noise. Situated close to town yet far enough away from crowds and other distractions. Onsite restaurant, heated pool and hotub. We liked the decor in the lobby with the native theme and decor. All of the Staff were super friendly.

"Honeymoon Stay"

User 23/03/2020

We loved the food, the helpful/friendly staff, and the room was clean with lots of space. We will definitely be coming back to stay! This was our favorite place to have stayed during our honeymoon. The location was perfect, close to everything but also hidden away on the mountain! The whole hotel was a very warm and inviting atmosphere with great customer service. The steak we had for supper there one evening was very good and the service was great. We stayed at a number of hotels during that week and this was by far the best one hands down.

"A Pleasant Stay"

MikeB1952, Colorado Springs, Colorado 22/03/2020

I DON'T like chain hotels. But in Williams, there's not much else. I searched for one that was reasonable as well as appeared to be comfortable. For both accounts, I chose the Best Western Plus Hotel in Williams. This is a pretty standard Hotel. It has a nice lobby going up several stories. Just off the Lobby is a small gift shop. Behind a fireplace is an eating area and off to one side a small bar. Our room was quite pleasant; a mini-suite with a King bed off to one end. It had two bed tables, a writing desk and chair and a dresser unit with TV on top. Breakfast was basic standard 'chain' hotel fare - coffee, OJ, sausage, eggs, biscuits and gravy, yogurt, fruit. The breakfast buffet area is large and well laid out. They've used their restaurant area for seating. This provides a more open area than most hotels. We were glad we stayed here. Separated by a half wall is a sofa-sleeper and ottomans. We were able to sit at these and put our feet on the ottomans. Nice room.

"Best Western Williams, AZ"

MBHeyworth, Heyworth, Illinois 17/03/2020

We stayed at this BW after spending the weekend on the strip of Las Vegas. The room was nicer than the one at a well-known strip resort. More modern, spacious and comfortable. Well-positioned for the Grand Canyon, Flagstaff and Sedona.

"Best western Williams Az"

janetbuettner52, Hurst, Texas 15/03/2020

Traveling from CA to TX. It was wonderful!! Totally private, only drive goes up around the hotel, surrounded by trees. Beautiful rooms! Didnt need to worry about Uhaul. Lots of parking. Highly recommend!!!

"Loved our visit here!"

mommermom, Los Angeles, California 10/03/2020

This was our last day on a long road trip. It was also our best stop! From the moment we arrived until the moment we left the service was exceptional. We immediately took advantage of the spa which was tucked away in a lovely setting. We then headed to the bar area shortly after it opened. It was such a pleasant surprise to find a full bar and restaurant on the premises. Plenty of comfy seating and a nice view. Outdoor seating near the pool available for a warmer day. Stephanie took such awesome care of us! She was very friendly and helpful. Because of her we decided to have dinner right where we were and we were not disappointed! The food was fantastic. We couldn't quite get over what a marvelous experience this was. It appeared there might be live music but due to early departure we were unable to stay around to enjoy. Our room was nice, the bed was super comfy, nice shower, and the staff extremely helpful and kind. Many more options than a normal hotel breakfast. The fireplace was going and we really enjoyed eating our breakfast-which was actually held in the dining room! Glasses, ceramic coffee mugs, real plates, actual silverware... it was all those little touches that made everything top notch. There was even a little gift shop on site. The setting of the hotel was nestled amongst the trees. Although this is a bit older hotel, the owners have made every effort to make it as comfortable and enjoyable as possible. I loved that there were two full benches in our room so that both of us could easily access our suitcases. We truly enjoyed our last night on the road! Thanks to the Best Western staff for making our last night so memorable.

"Super Stay, Superbowl Weekend."

Steve C, Toledo, Washington 23/02/2020

This Hotel is one of my favorites. The best, Best Western breakfast of ham and eggs, then sausage and eggs on day two, with fresh biscuits and gravy. GREAT breakfast! We also got our dinner from the restaurant on night two and it was excellent! They don't do room service, but the restaurant is in the middle of the Hotel so its not a far walk from any room to get your food. Or just enjoy it in the lovely Kachina lounge. Spent two days here in February, including Super Sunday (Go Chiefs!) and I was just blown away by how much cheaper it is during winter. We were here last in July and payed 200 dollars a night, and this time, in February it was around 71 dollars a night. HIGHLY recommend visiting in winter to anyone looking to visit the Grand Canyon and keep costs down and avoid crowds. Plus the Canyon is AMAZING and more accessible in winter! Summer or winter, I wouldn't want to stay anywhere else in this area. This is the place!

"Not worth the twice the price of other hotels in the area!"

debra295, Douglas, Arizona 17/02/2020

Bedding was stained or dirty (to include the comforter under the duvet. Internet was weak (according to teenage son); bathroom needed better cleaning; no room service...had to order and pick up ourselves (restaurant closed at 9 PM); pool is seasonal, so son was disappointed this February. The in-room fridge made a loud noise, only stopping when hit. Otherwise, location set within the forest, outside of Williams (close by); lobby and gift shop (with amenities) open late; staff nice (though upon check-out mentioning the deficiencies, the person didn't seem concerned!)

"Great value in very nice hotel"

DavidfromDurban, Palm Beach Gardens, Florida 09/02/2020

The hotel is in a lovely setting. Quiet, clean, comfortable. Very pleased with the size of the king room. After staying in other hotels in Williams in the past, this is clearly my only choice in the future.

"Super clean, comfortable, need add a great cup of coffee and a daily specials as advertised"

User 05/02/2020

Rooms very spacious, super comfortable beds and bedding, great chair and footstool, desk and chair, refrigerator, walk-in shower, Pharmacopia citrus bath products, plenty of soft towels but the coffee in the room is like tea water. So in breakfast room, breakfast included, the coffee was no better. Almost all breakfast items mass produced including coffee. Coffee is in industrial bags that is diluted based on your selection of dark roast thru light. Oatmeal was like water, no dark breads or english muffins, lots of sugar, cut up fruit from a can, yogurt also out of machine, Did have apples. Rate states continental breakfast but email confirmation states full breakfast. Day 2 we went to Williams for breakfast. The map and information sheet provided upon check-in states and highlighted in yellow Kachina Lounge Daily Appetizer and Drink Specials. But the bartender said that is not correct so I showed him the map with the promotion. He knew nothing about it. We wanted to play cards, have a drink and just get appetizers for dinner. But we decided to go elsewhere after a drink. Bartender, young man was more interested in his phone than offering an apology for misleading advertising. Asked for more creamer for room and was not refrigerated and was curdled. Views from room beautiful. With just a little more money to have great coffee, training for staff, most of the staff super, would be 5 plus stars. Dinner was ok, salad was the best, good baked potato, fish just ok trout. All food in area is priced higher but a very small town and tourist destination.

"Real nice property"

RoadMode, Asheville, North Carolina, Usa 03/02/2020

I don't usually review chain motels, but I make an exception in this case. A staff member here went out of her way to straighten out a membership problem I had. Our room was very clean. Plus, the restaurant is remarkably good! I had a real tasty NY strip, wife had a Mexican combo plate. Can't say much exceptional about the breakfast - run of the mill. But we will not bother to look anywhere else in Williams the next time up there.

"Nice hotel in and out."

sthomas8820, Glendale, Arizona 01/02/2020

I stay short trips just for my own pleasure. When I pulled up I noticed it was snuggled in the pine trees of northern Arizona. And I thought that was beautiful Harry walking in I was greeted and there was a nice warm fireplace going. Would definitely go again.

"Grand Canyon trip"

770naomih, Spring Lake, North Carolina 29/01/2020

My husband and I came to Best western so that we could visit the Grand Canyon. This hotel is absolutely amazing! It's beautiful! It is a high end hotel with economic pricing. Everything was wonderful and the breakfast was buffet style and bountiful! Thanks for the stay.

"High end hotel for economy price."

pattyscastle, Port Byron, Illinois 28/01/2020

This is one of the nicest hotels we have ever stayed in. The rooms are spotless and the staff are extremely friendly and helpful, you feel truly welcome. We will stay at this location again and will highly recommend to friends and family.


User 28/01/2020

The hotel was clean, the staff was courteous, efficient, even friendly. Breakfast was very nice and, what was extremely important to us, the hotel and it's staff were PET FRIENDLY. We were especially impressed that they had a large space where we could walk and relieve our dogs, and they had the good sense to present a station loaded with doggie bags and a place to dispose of them.

"williams AZ"

thedevilandmrs, Kernville, California 22/01/2020

Great place to stay on our way to and from NC. The staff is always friendly and willing to help with whatever we need. Food is fresh and prepared excellently. We ate dinner in the bar and watched the snow come down. In the morning breakfast was displayed nicely and was fresh and a great selection.


Gena L, Big Water, Utah 18/01/2020

This hotel has to be one of the nicest, cleanest, well run hotel we have stayed at in a long time. The price was great, however, it was in the off season. The breakfast was fresh and hot on real plates

"A Great Find"

MaryBlizzard, Paso Robles, California 17/01/2020

While there are many motels & inns in Williams to choose from, I am SO glad we chose the Best Western Plus. Great service; clean, well-appointed rooms; great areas outside for walking our dogs. Perfect

"Slippery hilly drive way in snow, no one answered the phone!"

User 16/01/2020

It was in the evening on the Christmas day when we finally saw the sign of the hotel on both side of the road, but due to the snow earlier, our car was skidding on the uphill drive way to the hotel, I called the hotel several times but no one answered, then i called the corporate office, but the gentleman at the corporate office also could not get his call answered, however, because I reserved the hotel thru the 3rd party, he couldn't do anything to help me. Not wanting to risk our car sliding down the hilly drive way again, we decided to stay at the Days Inn just next to the Best Western Plus. Since my reservation was for 2 night, the second evening we tried to get to the hotel again, this time, 4 cars were already stuck at the beginning of the drive way due to the snow. I walked up to the hotel this time and told them about the situation, it was chaos, and i heard the general manager on the phone, telling the poor person on the other end of the phone to wait for the snowplow or call for a tow truck himself, and she did not make it snow. I can't believe the hotel management thinks it's not their responsibility to make their drive way safe for their clients. And if it snow and your car can't climb the hilly drive way, it's your own fault. The only thing that management insisted on was "no cancellation". I can't believe Best Western approves this kind of attitude, with no regard to customer's safety and terrible customer service. I will never stay at another Best Western ever again.

BestWesternHotels, Corporate at Best Western Plus Inn Of Williams, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Exceptional Value, Service, and Quality"

SoleraBob, Henderson, Nevada 13/01/2020

Stayed here 1/10/2020 on way to Grand Canyon (an hour's drive north on AZ 64). Very attractive lobby and staircase leading to second floor. Becky was very helpful at check-in to locate a local brewery. The outdoor spa was a hoot in the middle of 6 inches of snow! One of the highlights of our 10 day trip. Our king room was very spacious and well decorated-REAL glasses and mugs!!! Breakfast was exceptional! Grteat selection and all fresh. The breakfast room manager, Rafael, does an outstanding job of keeping the space replenished and clean. He is a man who very obviously takes pride in his work. Kudos for a job well, done. When we return for a visit to the area/Grand Canyon it will be here for our accomodations.

"Clean with comfortable beds"

Valerie G, Las Vegas, Nevada, United States 13/01/2020

Friendly staff. Clean hotel with a Full hot continental breakfast. Close enough to downtown Williams to experience local restaurants/breweries. Beds were comfortable. Bring your own sanitizing wipes for the gym as they do not provide. I would stay here again.

"Best Christmas day ever"

User 12/01/2020

Thank you to the lovely staff on check in and in the restaurant. We had our first white Christmas and our experience at Best Western Williams was wonderful, we wished we had've stayed much longer. Thank you.

"My favorite BW hotel of all time"

MizCorona, Boulder, Colorado 07/01/2020

My stay at this hotel started with a computer error and ended in friendship with the front lobby employee, Bekki. Bekki's customer service makes this hotel THE BEST and I would recommend staying here JUST because she is such a genuinely nice, friendly, caring and informative employee. The front lobby is very beautifully arranged, the breakfast buffet was SUPERB, and the room that I stayed at (King Suite) with my family was big and beautiful. If you're anywhere within an hour drive from this place, STAY HERE. You'll be glad you did.

"Waste of money with better options closer to town and in walking distance to restaurants with good food."

Wrappedwithcare, Scottsdale, Arizona 04/01/2020

The staff at the check-in counter was unenthused about being there. No friendly greeting or interaction upon arrival and she had to leave the counter to go check the room to see if it had actually been cleaned at 3:30 for a 3pm check-in time. In the room there were sprinkler covers missing from the ceiling, the fabric window valance looked like it has never been cleaned before, stains in the dust ruffles and other bed covers and water damage in the bathroom with an actual hole in the wall. The insulation and sound reduction in the building is terrible and you constantly hear people walking and talking in the halls. The towels are also some of the most course and scratchy quality available, worse than the average “mid-grade” hotel by far. Last but not least the restaurant inside the hotel Western View Steakhouse is ridiculous. There is no chance the $40 steak dinner was a cut of porterhouse. The quality for the price was very low, the sauce was awful, claiming to be a Cabernet Sauvignon & Butter reduction that looked and tasted like brown gravy out of a powder pouch mixed with water. The continental breakfast was also disappointing, it is difficult to mess up scrambled eggs, but they manage to do so. No one that works in the hotel or restaurant that we encountered seemed engaged at all in the fact they were in the hospitality industry. Overall, staying at this Best Western was a horrible waste of money and we won't be back. The town itself isn't even friendly to tour. p.s. I wish I had taken pictures of the hole in the wall, missing things from the ceiling and other things, but we were just ready to leave.

BestWesternHotels, Corporate at Best Western Plus Inn Of Williams, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"This place is incredible!"

User 30/12/2019

The greatest Best Western hotel ever! This place has got it totally together when it comes to friendliness, service, ambiance and making the guests feel like they are the most important people on earth. This location is a fine tuned establishment that comes at a totally affordable rate! Enjoy this place, you'll be glad you did!

"Great experience"

User 14/12/2019

The hotel is tucked away in the pine trees a short distance from I 40. The lobby is exceptional with a large fire place. Loved the breakfast area . Live music in the lounge was another pleasant surprise.

"Great hotel in Arizona"

895aaron, Harlem, Georgia 08/12/2019

We were looking for a place to stay while visiting the Grand Canyon for a day. It was only about an hours drive from the Grand Canyon and was our favorite place to stay on our trip across America. It is an awesome looking hotel, surrounded by trees and we just happened to have snow which was just gorgeous! They were also very accommodating to my dog Marley.

"Great unplanned stay"

User 06/12/2019

We were not intending to spend the night inWilliams after taking our grandchildren to the Polar Express, but the terrible weather had dropped excessive snow and the highways had developed black ice so we decided for safety reasons to stay in Williams. We were pleased that Best Western had vacancies.

"Amazing accomodations"

tlkovacs, La Verne, California 03/12/2019

This facility is the best hotel in the area. I also stayed at the Grand Canyon Hotel. Best Western was much more accommodating and had better amenities. If you stay in Williams, stay here. This facility completely changed my perception of Best Western. Amazing staff, clean accommodations, and enjoyable atmosphere.

"great Inn great people"

yshowtime1, Visalia, California 27/11/2019

great Inn greater people. so helpful with directions and advice {not a snow person} . Breakfast and dinner was very good. Just 2 minutes from downtown and Williams train depot and I guess the snow was a unexpected element {not a snow person} in he end a super trip

"Comfortable rooms great meal"

shoeboxdriver, Velva, North Dakota 26/11/2019

We arrived early evening. We were informed they had a steak house. We were not super hungry but we did have nachos. My husband also had a salad and green pork chili. He loved the chili. The meat on the nachos was excellent. The room. We had a king. It also had a couch. It is one of those rooms that makes you want to stay a few more days. The refrigerator is always a great find in a room. My husband loved breakfast. It was hot. He had biscuits gravy eggs and sausage. Pancakes, yogurt, cereal and more to choose from. I would recommend staying here. Everyone was very nice and friendly.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for taking your personal time to write such a complimentary review about our Staff, Hotel and Western View We truly appreciate your perceptions and we are so happy that you chose to stay with us! We want you back! In the meantime, please be safe in all your travels.

"Amazing girls trip!!"

User 24/11/2019

This was a great place to stay. Great food, location, pool and service. Gonzalo was great and helped us when our room was not ready and made sure that we were happy. He did a great job. This was a trip to celebrate my daughters 18th birthday. She has battled cancer 3 times and wanted to go somewhere warm and enjoyable and thus hotel Did it all.

"Best hotel of our stay"

RLCgirl, SW Missouri 22/11/2019

We traveled to Arizona for an anniversary trip. Stayed in Sedona, Mesa and Williams and this was by far the best hotel we stayed in. Super clean, great breakfast buffet, comfortable beds, staff service was excellent. Well worth what we paid. Would definitely stay here again. Beautiful views!

"A step up from the regular Best Westerns"

Misssuzan, Mesa, Arizona 21/11/2019

Best Western Plus are a step up from the regular BW and this particular location is just that. Clean, woodsy nice facilities. The rooms are spacious and clean. Bathroom has the sinks separate from the shower and toilet. The pet friendly rooms are the same quality but has no carpeting which is great for the pets. The ground are well kept. The staff was friendly and accommodating when checking in and also on the phone when changing prices and reservations. The location is close to the downtown area and far enough away to enjoy the quiet which is a nice plus. Close to grocers and restaurants. We rented three rooms and everyone was pleased with their stay and the price per night.

"Best Western Lodge in the Woods"

darlene1037, Mount Hamilton, California 20/11/2019

It is a hotel but looks more like a lodge in the woods. Its a beautiful quiet property with a friendly staff. Even the housekeepers are quiet. They serve a simple, but restaurant quality, breakfast and the best coffee you will probably taste at any hotel. It is close to the freeway but far enough to not hear the freeway noise.

"Thumbs Up "

jimdR265GV, Sun City, Arizona 17/11/2019

Always stay at this remodeled Best Western, very quiet, great service and friendly staff. Located about one mile west of downtown but worth the time. Breakfast selection is great with attendants available. Very affordable too.

"An excellent place to stay!"

Gonzalo T, Seville, Spain 16/11/2019

We had a wonderful experience at BWP in Williams. The hotel is very clean, the staff very helpful and the lounge was amazing. Live music at night while having an excellent dinner at the hotel restaurant. Totally recommendable!

"Clean and comfortable. Great breakfast."

jross10, Iowa City, Iowa 07/11/2019

The rooms were modern and comfortable. We especially liked the breakfast which was much better than typical motel breakfasts. There was a good variety of fresh food, hot and well maintained. Everything was very clean, the staff was friendly, efficient and helpful.

"Great hotel, centrally located"

el_cid55, New York 03/11/2019

Very nice hotel. It's not far from the Grand Canyon, Flagstaff, Sedona. Bearizona (a wildlife, drive-through park) is right in town. There are lakes to the south. Very good restaurants in town. The hotel has a nice lounge and restaurant..

"Beautiful time near the Canyon"

User 03/11/2019

The helpful and friendlyl atmosphere of the folks in the BW made our stay near the Grand Canyon even more special...a lovely stay in a breath taking part of the country. Thank you folks at the BW, would like to return.

"Restful overnight stay."

debra a, Toronto, Canada 30/10/2019

Our room was quiet, clean and comfortable. Appreciated the coffee maker in our room. We weren't expecting anything fancy and that's okay because it met all of our needs. It was a good choice for an overnight stop. The staff were friendly and helpful. Breakfast buffet was basic fare but sufficient.

"But disappointed with this hotel"

User 30/10/2019

Arrived late and very tired and so went straight to dinner before the restaurant closed for the night. The waitress was having a very long chat with some diners she knew and didn't come to serve us even when promoted by another member of staff. The breakfast was very repetitive and some variety or imagination would have been appreciated. The room was clean and quiet and the bed comfortable but this was not good value for money and staff attitudes varied somewhat. Didn't live up to reviews and our expectations really.

"Cozy and Friendly"

User 30/10/2019

The hotel was large, but had the feel of a cozy and friendly lodge. The staff was very helpful and willing to answer LOTS of questions. It is a stand alone hotel a short distance from town so it felt very safe parking the car in the lot. The drive to The Grand Canyon is about 60 miles. There are some hotels closer but, much more expensive. The town of Williams has some fun shops and good restaurants (try the Pine Country Restaurant....good food and pie!!) So long!!

"Spontaneous trip"

User 29/10/2019

We loved the Best Western in Williams. It was in a great location. Located back in the trees away from the road. The employees were so nice and helpful. Our room was so nice-very clean and lots of room. We enjoyed the restaurant, bar and nightly entertainment. My husband and I both said it was by far the best Best Western we have stayed in.

"Nice quiet hotel"

dankas1361, Eighty Four, Pennsylvania 29/10/2019

We spent two nights at this hotel. It's located just off the westernmost exit of Williams, Arizona. We had a room on the backside of the hotel, and didn't hear any noise from the interstate. The beds were very comfortable, and the room was nice.

"Almost Five Stars, But For Live Music"

snappytaco, Arlington, Virginia 25/10/2019

This is a wonderful hotel set back from the main drag. Our rooms faced the parking lot, but there is a lovely view of the woods. Almost everything about this place was perfect. The check-in was efficient, the staff was friendly (especially the breakfast guy), the breakfast was amazing, and the breakfast room was pleasant and had plenty of seating. The rooms were clean and comfortable. There is a lovely pet/smoking area outside with lit-up woodland animals where you can sit and stargaze. The only reason I did not give a five-star rating to this property was due to the fact that they have live music in the lounge and it reverberates throughout the hotel. We had to get up early to go to the Grand Canyon and it was difficult to sleep with someone singing '60's favorites at 10:00 p.m. From what I could see, the lounge was not well-attended on a weeknight. If I had had children with me or furry friends that needed peace and quiet, this would have been a dealbreaker. I would suggest maybe cutting off the entertainment at a reasonable hour (maybe 9 pm?). Otherwise, this is a great hotel!

"A Hidden (Really) Gem"

GKT42, Canon City, Colorado 24/10/2019

A discreet "Best Western Plus" sign leads you up a driveway to the Williams Best Western Plus that is literally hidden from Route 66, and in every other direction, by tall pine trees. This is one of the nicest physical settings for a motel that I have ever seen. The property (building and parking) sits among tall pines at a decent elevation above the highway. Inside public space - lobby, bar and restaurant - are equally impressive. The decor and furnishings are very attractive and lend to the overall quality of the property. We did not have the opportunity to dine at the on-site steakhouse, but did enjoy the free full breakfast prior to departure. The full breakfast is just that; hot scrambled eggs, sausage, biscuits and gravy as well as all the other items normally associated with a continental breakfast. Very tasty by the way. Since it was October, it was a little too cool to dine outside, but there is a very attractive patio on the back side of the lobby that I imagine would be quite nice. The rooms are spacious, well-appointed and very comfortable. The wi-fi is strong and fast. No problems and an excellent visit to a real "hidden" gem. Oh, great price as well!

"Good choice for the Canyon..."

middleageoe, Tauranga, New Zealand 23/10/2019

Arrived after a long drive from LA for the required visit to the Grand Canyon. Pleasant, well appointed Hotel in a quiet location. Decent room, clean and comfortable. Only issue was very noisy fridge! Nice bar area and we ate in the restaurant one night in addition to the breakfasts. Pool had closed for the colder months but my wife enjoyed the hot tub. Staff friendly and professional. We would certainly stay again.

"Great place to stay!"

User 22/10/2019

We enjoyed driving up to this wonderful hotel and noticed the Fall themed decorations! As we entered the lobby we were greeted warmly by the front desk. They were most accommodating and even granted us an early check in. Our room was very comfortable and each night we slept well as it was quiet and the bed was terrific. The hotel restaurant was exceptional. Our server was friendly, helpful and remembered our names! Breakfast was more than suffice and attending staff do a marvelous job of serving everybody. Recommend this hotel highly without any hesitation!

"Destination hotel"

Geo60, Southern California 20/10/2019

This venue is like an alpine lodge. It has an expansive lobby, excellent restaurant and classy lounge. Our room was clean, quiet and comfortable. Substantial furnishings showed patina in a comfortable manner. Everything was well maintained, inside and out.

"One of the best Best Western hotels we found"

Linda M, Algonac, Michigan 18/10/2019

Whenever we travel from Michigan to California we always stop here!! Great rooms, service, and restaurant. We found this hotel on our first trip because of the Grand canyon and they were dog friendly. Been here 1 or2 times a year for at least 3 years.

"Nice stay"

jcanderson, Simi Valley, California 16/10/2019

Good Hotel to stay in before entering the Grand Canyon. Rey clean and comfortable beds. Good breakfast, dinner is very expensive for the location of what they call the restaurant. So many options in town.

"Great hotel and excellent location"

Katie G, Chesham, United Kingdom 14/10/2019

We stayed here for 2 nights during our road trip (3 adults and 2 young children). Although just outside Williams town it is easily accessible. The hotel was perfect, large very clean rooms with views over the pine forest. Staff were very friendly and helpful. There was a large selection of food for breakfast to suit all tastes. Definitely recommend.

"always an excellent place to stay"

rhkeeley, Peyton, Colorado 13/10/2019

We travel through Williams a couple of times every year. This is our favorite place to stay. A lovely setting, nice rooms, pet friendly, with very good food and drink. Someitmes they have live music in the lounge, which adds to the dining experience. The restaurant has excellent food with a range of prices. Complimentary breakfasts are better than at other hotels.

"The. Best"

User 13/10/2019

This is one of the best we've stayed at. Very clean hotel, love how it is situated off Rt. 66 away from traffic. The location is great for going to the Grand Canyon or anywhere else in the vicinity. The staff is terrific and breakfast was wonderful! Will be back again.

"Great Gateway"

BobKedz, West Allis, Wisconsin 09/10/2019

As a starting point for exploring the South Rim of Grand Canyon & Area Surrounding it worked Great. Restaurant and lounge at live entertainment to enjoy. Food at Dinner was excellent. Would stay here again!


mysteri, Colorado 09/10/2019

We were really impressed with this hotel - it was much nicer than we expected. The ambiance is warm and inviting. Our room was quiet, comfortable and clean. The included breakfast was good - the items themselves were as expected, but were more delicious than most hotels. The surroundings were lovely. There is a restaurant on site but we were unable to take advantage. They even had live music in the lounge.

"Lovely Setting and Great Place to Stay"

barren57, Lompoc, California 08/10/2019

Thoroughly enjoyed this Best Western! When I return to Williams this is where I will be staying! The surounding forest was fragrent and beautiful. Because the Inn is out of towne the stars are wonderful.

"Beautiful location."

User 06/10/2019

Beautiful location among the ponderosa pine trees.Clean rooms.Helpful and friendly staff. Well maintained property. Decent selection for Breakfast. Good location for day trip to south rim of the Grand Canyon

"Omar rock!!!"

doula4birth, Phoenix, Arizona 03/10/2019

My husband and I stayed at this wonderful hotel a week ago. We were pleasantly surprised by the entertainment in the lounge with the music by Omar. He is a talented guitarist and singer with a wide range of songs that totally entertained for over 2 hours while eating dinner in the lounge. We would highly recommend this fine hotel, it's quiet location, the dinner menu and top entertainment of Omar 5 nights a week.

"Excellent hotel"

Rachel M, Haywards Heath, United Kingdom 03/10/2019

We stayed a night at this hotel whilst on a 19 day road trip and were really impressed. Well furnished rooms and excellent amenities. There was a pool, hot tub and fire pit and it was really useful to have washing machines and tumble dryers to use on site. Good restaurant too and having a free breakfast an added bonus.

"Great "off the road" location"

David H, Lakeland, Florida 29/09/2019

Wonderful room with a wooded view. Great grounds with the best hot tub we've ever seen at a hotel. Fire pit with seating outside the restaurant. Pool area was good, even though too cold to go in. Lounge and restaurant great service and outstanding food. Friendly service from all staff. Free breakfast in the morning. Great place to stay if you're visiting the Williams area.

"One night stay"

User 27/09/2019

The cleanlyness, staff, and dinner were fantastic, and among the best I have had. They are pet friendly, and the staff took the time to answer any questions I had about the location. Highly recomend this place if you come up for a stay!

"Great Place to stay."

Terren K, Concordia 24/09/2019

We stayed here three nights and used this room as a base. We went to the Grand Canyon, Sedona and Williams. Great place to stay, great breakfast. Everyone was very helpful. Also have a steakhouse restaurant and lounge.

"Visit to Williams for the train ride to the Grand Canyon"

456caroln, Mesa, Arizona 21/09/2019

This Hotel is exceptional in all areas, food, bar, rooms, good beds, quiet and most of all the helpful front desk employees went above and beyond. We were with another couple and they had requested a lower level room close to the font desk. The front desk employee moved everything from a room on the second floor to one on the lower level while we went to dinner. Fantastic!

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us! We are so happy that you enjoyed your visit and taking your personal time to write such a complimentary review of our Staff and Hotel. Please know that I will be sharing this review with them all. Please stay with us again when you are in Williams, Arizona. We want you back! Please be safe in all your travels.

"Really nice place away from (but near) the downtown action"

TravelingCook, Chandler, Arizona 17/09/2019

Yes, there are other nice hotels in Williams, but generally leaving the big cities in Arizona means fewer choices and a limited quality experience. Once you've already driven three or so hours from Phoenix (about 40 minutes from Flagstaff), you want a nice room at a decent price. Check-in was very quick, the grounds are beautiful conifer forests all around. Parking is ample. The staff was exceptionally friendly and the hotel is clean and kept up, nothing looked worn out or old. The colors seemed a bit dated and inside the particular room I was in was a combination of slightly old design with clear signs of renovation. I hadn't really wanted a demi-suite but that was all that was available by the time I was able to confirm my plans. The price was really good, and the room was huge. Two flat-panel TVs on the wall was interesting, considering there is a half-length half-wall in the room, but I suppose that prevents someone needing to turn a TV and look at it from a distance (or at an angle). The bed was huge, and the mattress was quite firm. I was worried about that (I prefer a bit softer) but I slept well. The sheets were nice and the pillows were standard, not cheap, and there were quite a few of them (see pictures). The shampoo, conditioner, and body wash are really small but very, very nice. There's face soap as well, which is the same brand and scent. The fixtures in the bathroom are all newer, and a blowdryer was provided but I didn't use it. There is a small coffee bar with a hidden mini-fridge below it, empty. I didn't use it but it was cold inside, and I didn't use the coffee maker. The smaller closet (behind a regular door, unlike a larger pair of closets that might be behind a sliding door) contained hangars (wooden with a smaller hook), an ironing board and an iron, as well as spare bedding (perhaps for the couch, which may be a pull-out?) The window opens (my room was on the 2nd-floor), and has a blackout curtain and a scrim curtain. My view was primarily pine tree but the pool was visible. There's a below-window air conditioning unit which looks newer, but I did not use it as the weather was perfect, almost cold at night outside. The blackout curtain did not close completely so I held it closed with the second remote control (in a "Fresh Remote" package). As this was for one night and I hadn't checked before, I did not take the time to call maintenance to see if they could fix it. Also, the shower wasn't well-sealed so water leaked onto the floor, again I didn't notice until it was a bit late for me to ask it to be taken care of (seemed to be an installation issue rather than a maintenance issue anyway). The TV offers a really good number of free-to-watch channels, including the Phoenix OTA channels, HBO, several sports channels, and some news channels. There are pay-per-view options, which looked good but which I did not take advantage of. The WiFi was surprisingly not bad if it did occasionally drop signal. The speeds were fair, which for rural Arizona is good. The room was two rooms away from the ice machine and not near the (single) elevator at the far end of the hall. Any noise from outside would've been drowned out though by the sounds from the trees brushing up against the building and the various vent flaps flapping from the high winds - certainly not the hotel's fault but could've influenced my overall review. However, earlier I had noted that I could hear people talking in normal voices in the next room, so typical thin hotel walls. Breakfast was included in the price. On deck were the usual variety of bread and pastry offerings, cereals, juices, coffee, scrambled eggs (cooked harder than I liked but tasted like real eggs), ham (with an option for sausage but apparently not that day), biscuits and gravy (rather below par, sorry), and a machine to make pancakes (which were obviously freshly done but really did taste machine-made). Somewhat disappointing but for some reason, I always expect decent included breakfasts. Quick checkout was not available on the TV despite there being service options. All I needed to do was drop the key at the front desk and go, though, so that wasn't at all an issue. Overall, this is a very nice place to stay, very clean and comfortable, in beautiful surroundings (not too close to Route 66 or the train tracks). It's good value for the price as well, better I believe than the other "big" hotel in town that's right next to the train tracks (though that is a very nice place as well). I'd be back to this one first if I'm paying, no question.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Wow...Thank you for your "descriptive" review...excellent and informative to traveling guests/customers who want to know about their accommodations and amenities. Again...Thank you for your honesty and we want you back whenever you are in Williams, Arizona again. Take care and please be safe in all your journeys.

"Best of the Best..!!"

halemano, Los Angeles, California 17/09/2019

This is our favorite Best Western. The rooms are very nice and comfortable. The onsight steak house is excellent! Food and service were both great. There is even live entertainment in the steak house which we really enjoyed. The hotels location is very nice with lots of trees and good views. Yes, this is an hour drive from the hotel/lodges at the Grand Canyon, but it is worth the trip to avoid the congeston and expense of the lodgings there. This was the perfect end to our adventure exploring the majesty of The Grand Canyon.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Wow! We want you back on your next visit to Northern Arizona. Thank you for the nice review and taking your personal time to share it with others. We do appreciate your comments. Please be safe in all your journeys.

"Excellent Stay"

Nomadion, UK 15/09/2019

Williams is a wonderful place to visit on Route 66 and this hotel is very relaxing with helpful and friendly staff, a good little gym, swimming pool and jacuzzi, with evening music. There is an outdoor fire pit which is nice to sit around and chat. The on-site restaurant is really nice, again with helpful and friendly staff. We tried the Porterhouse Steak one night, which was absolutely perfect and then tried the ribs the following night (after a disastrous meal in Williams centre). Unfortunately the ribs were not very good, but in all fairness to the hotel restaurant they were very helpful and compensated us for the food and were very apologetic. The service sells this hotel and the restaurant. Can thoroughly recommend.

"Good Overnite Stay"

Jeffrey A, n/a, United States 11/09/2019

Good over nite stay just off the freeway, easy access, rooms are clean and comfortable, staff was friendly, plenty of towel, nice walk in shower, frigde. microwave, coffee maker, had room with a view of the pool.

"A decent hotel"

MS V, Vancouver, Canada 09/09/2019

To be honest prior to booking, I read the reviews and thought this was superior hotel also given that the BW brand is "Plus". I then considered staying a the BW Premium in Tuyasan, but they wanted to charge a premium that was outragious. So, given the alternatives, i decided to book at this hotel. Generally speaking the hotel has good amenities and is good for short stays for travellers. The rooms are The bed was comfortable and the room spacious; however the room was somewhat dated and rather dark and gloomy. Some TLC would do wonders. We couldn't get to sleep until 1 - 2 am on our second night because of a rambling and shaking noise coming from somewhere. It sounded like a truck left on outside our room. It later seemed it was a noise emitted by the air conditioner on the top floor. Min you the noise of the air conditioner wasn't whisper quiet in our room either, but tolerable. The lounge wasnt very busy and too inviting for us to spend some time in there having a beverage. The restaurant seemed to be busy and has a decent menu but we decided to eat out in town. The breakfast was adequate - cannot ask for much! The check in receptionist was helpful and pleasant to deal with to obtian information on tours to the Grand Canyon etc. However, the receptionist at check out was't pleasant at all. The work seemed as if it was a chore. If you have a choice to stay in Tuyasan or Flagstaff, I would recommend it, but if you decide to stay in Williams this seemed to be the best alternative.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for recommending us for the best alternative in Williams. Please be safe in all your travels.

"coming hoe from Lake Powell"

368lesab, Huntington Beach, United States 09/09/2019

WE love to stay at this hotel on our way back from Lake Powell. WE have stayed here for a few years and it has always been a great way to end our summer vacation. The staff is always so very friendly and we never have a hard time parking with the boats, etc. See you next summer!

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you so much for your complimentary review and we are so pleased that you continue to stay with us year after year. Please keep coming back...we want you! Please be safe in all your travels.

"Recent stay."

User 08/09/2019

Room was clean and well kept. Shower had good water pressure. The breakfast was good, but there was no coffee in the lobby until breakfast was open. Was told there was coffee in the room, which there was, but my wife was looking for creamer. Overall a good stay and value.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for staying with us and sharing such a nice review. Room amenities are always available at our Front Desk 24/7 (Including creamers). We want you stay with us again, on a return visit to Williams, Arizona. Please be safe in all your journeys.

"Clean, great service and great breakfast"

em0723, Duluth, Georgia 07/09/2019

We got 2 rooms since we were traveling with a pet. The pet friendly room is fully tiled with beautiful wood-look tile. The place was clean, rooms large and comfortable, bathrooms updated and mattresses comfortable. The hotel location is only about a mile and a half from Williams town center. WE liked that there is a restaurant and lounge on site and the breakfast included was wonderful! We plan to stay here next time we visit the Grand Canyon again!

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Wow...Wow... We want you back! So happy that you enjoyed your stay with us. Thank you for the descriptive review. Please be safe in all your journeys.

"a really nice to place"

s3production, Whittier, California 05/09/2019

got there before actual check in tme and they upgraded your room for free really nice place to stay located outside of town and a bit hard to find but worth the trouble nice breakfast spread I would recommend to all to stay there

"great place to stay"

User 03/09/2019

great value, beautiful views, excellent staff, clean and comfortable, good restaurant, beautiful pool. we traveled all over northeastern Arizona from here. it was a very good jumping off point, especially for the Grand Canyon area. although we didn't bring our dog, it was nice to see that the hotel is dog friendly. the staff were all great and very friendly, eager to assist guests. the facilities were very nice

"Good Best Western Plus Hotel"

dirk676, Nussloch, Germany 01/09/2019

Hotel is nicely located a bit out of Williams, less then a 2 minute drive surrounded by trees. You do not notice the town nor the highway so a very calm and relaxed setting. The Hotel itself is in very good shape, many parts seem to be recently remodeled. The lobby looks great and inviting, rooms are looking good and well equipped. A good Best Western Plus Hotel. Breakfast was good, enough staff to keep everything filled up and clean. I very positively noticed the real cutlery, dishes and cups - not the usual paper plates and plastic cups you get every where else. I did miss the bacon. The gym was fair, some cardio machines but not a lot more. But clean, air conditioned and well maintained. We stayed there to visit the Great Canyon Nationalpark, about 1h from Williams. Williams itself is a nice little town that thrives on Route 66 and Great Canyon tourists. I found things surprisingly authentic, friendly and inviting. We did eat in town twice and both times have been very good.

"Williams Arizona & Route 66"

Robert M, Glendale, United States 30/08/2019

Very nice hotel for this rural area. Reasonably priced Pretty good free breakfast except for the Coffee....No Bueno...yuck. Great place to stay en route to Grand Canyon. On site restaurant is expensive with lousy coffee many eating options in town of Williams that appreciate and need your business with better coffee. Nice decor and great gift shop. Staff was friendly and everyone was very nice.

"Good choice when passing through. "

Ashbecker1, Guatemala City, Guatemala 29/08/2019

Nice location. Accommodating staff. Didn't have time to enjoy the steakhouse on site but did have a chance to enjoy the jacuzzi. Great facilities. Warm showers. Great water pressure. Price was right. Breakfast included with biscuits and gravy and Swiss mix.

"Best Hotel in Williams"

AZWims, Phoenix, Arizona 25/08/2019

Perfect customer service! We love this hotel, our first & only choice when we are in Williams. Customer service is always excellent & the hotel is clean & well maintained. Location is ideal for the Grand Canyon & Bearizona. We have been several times, both with & without our dogs and have always had a great experience!

"Amazing birthday stay"

mrswolfpaw, Arizona 24/08/2019

We have stayed in Williams many times at different hotels. This was by far the best experience so far! We were only in town for one night to celebrate the hubbys birthday while on our Arizona road trip. The hotel is off the beaten path a bit, up a hill amongst the pine trees. Much more quieter location than any place else we have stayed. They have a bar, steakhouse, outdoor pool and fire pit. I will review our dining experience separately. We had a wonderful room with a king bed and separate area with a couch and tv. The room had everything we needed with a comfortable bed. We will definitely return to this property on our next visit to Williams

"Great Pet Friendly Hotel"

JanH59, Green Valley, Arizona 19/08/2019

They really are pet friendly as there is no additional pet fee! We enjoyed our stay here. The pet friendly room was clean and comfortable. The front desk staff was very friendly and our check in/out process was quick and easy. The hotel is tucked back off the highway and surrounded by trees so it was nice and quiet. We would stay here again without hesitation.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us and we want you back on your next visit to our area. Please be safe in all your travels.

"Wonderful Western in Williams"

WandaJoyGlobeAZ, Globe AZ 19/08/2019

Excllent location on the Western Side of Town, off the main road up on a small hill. Surrounded by Pine Trees with a Beautiful Pool & Patio area in the back. Great Restaurant/Lounge with Good Food. Clean, Comfy, Accomodating with Awesome Staff.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Wow...Thank you for staying with us and writing such a great review to share with others. We do appreciate your perceptions..please stay with us again when your are in Northern Arizona. Take care and be safe in all your journeys.

"Spacious and quiet with a lovely view"

Katherine A, Saint Anthony, Minnesota 14/08/2019

My group stayed here for one night after staying in and visiting the Grand Canyon. It was a budget-friendly choice for our last night before our flight home from LAS. I was pleasantly surprised by how spacious the hotel is - small things, like the wide staircases and hallways, large breakfast buffet area, but it made a positive impression. The breakfast was standard hotel fare, with a pancake printer (as opposed to waffle maker. These are the things I like to know!). The pool and patio area seemed very nice. Given the length of our stay we didn't use them, but I walked around in the morning and it looked like a place that would be great for relaxing. I would stay here again as a convenient home base to visiting Williams and the area. We drove about 15-20 minutes to hike to the Keyhole Sink petroglyphs, a good, short activity for our morning. It looked like there was also some hiking we could have explored right from the hotel! After driving through Williams, bustling even at 9 am, I definitely preferred the quiet, slight isolation of this hotel tucked uphill and in the trees.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for writing such an informative and complimentary review about our Hotel. We truly appreciate your point of view and sharing it with others. We want you back when you return to this area. You are correct there are so many things to do. Please be safe in all your travels.

"Fantastic stay"

trxrcky1018, Chelsea, Maine 13/08/2019

Staff was fantastic!! Very clean room. We were in a great location to Grand Canyon and Sedona. Restaurants were all close by. Breakfast was delicious. In house restaurant was pricey. But everything else Made our trip flawless.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Terrific...We are so glad that you chose to stay with us! Thank You! We want you back on your next visit, please be safe in all your travels.

"Wonderful Property"

89vette89, Las Vegas, NV 12/08/2019

As always this was a fun place to stay. Lacey, Omar, Luis and Sergio are the very best. Lacey at the front desk always goes above and beyond for us..the owners are wonderful as well! Omar introduced us since we have been coming to this property for years. This Best Western is beautiful..

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you!, Thank you! I will definitely share this review with our Staff, it is important for all to see our guest/customer perceptions and how we measure up to expectations. Please keep staying with us and We all... always want you back. Please be safe in all your travels.

"Grand Canyon Trip"

speter8, Quincy, Illinois 11/08/2019

I would definitely stay here again if visiting the Grand Canyon. Location was right off highway but up in the trees a ways so it was very quiet and remote. Only an hour to the Grand Canyon. Wonderful staff, food, and pool and especially the hot tub!


User 01/08/2019

BW Williams is a beautiful property surrounded by trees. Everything was great, from the check-in, the room and all the comforts for our pup. There's a great outdoor pet area to walk and relax in. The breakfast buffet was hot and a great start to the day. Oh yeah, the beds were heavenly!

"An amazing stay, once we found it . . ."

MrSmitcher, Surprise, Arizona 31/07/2019

We spent 2 nights at the Best Western Inn of Williams in late July, when temps were in the 75 degree range. Frankly, there's not much of anything negative that I can think to say about this facility! The suite doors all use new door cards that only require you to hold the card against the reader to unlock the door. That's a giant leap forward from the widely used magnetic strip cards that you have to insert and pull back out. The hotel itself is situated on a steep hillside, surrounded by pine forest and offers the great smells of being in a pine forest, but also the clean air and serenity that comes with being so close to nature in the mountains. Many dog guests was very happy to find the large pet area adjacent to the hotel, around some patio chairs for enjoying the outdoors. The hotel has a large well appointed atrium area at the main desk, and also houses the Western View Steakhouse restaurant where we enjoyed two quality evening meals. The kitchen was a tad slow, but our server, Sergio, was very friendly and courteous. The rear portion of the restaurant serves as the breakfast hall in the mornings, and we also enjoyed our early morning meals there. This was hands-down the finest Best Western hotel I have stayed at to date. I even signed up for the BW Rewards program as a result. (If that's for you, do it at the front desk during slow hours & tie it in with your AAA account to become a 'Gold Member' for max points.) Hey - I'm an optimiser . . . It is very near to the highway to the Grand Canyon National Park, which was very convenient for us. My only caveat is to use the BW reservation system instead of the online services like Their in-house pricing was 20% better than what we used & it adds to the Rewards scorecard for perks on the next trip. Also, the town of Williams itself, while small, is a very clean and friendly place. There are numerous restaurants and cafes, service stations, grocery and other other stores available. Also, you can take a railroad train ride from Williams to the Grand Canyon, which returns to Williams every afternoon. That info is online. Bottom line is that we thoroughly enjoyed our stay at this hotel and wouldn't hesitate to choose it again in the future!

"Great accommodations. "

User 26/07/2019

Husband suggested we try the Best Western Plus. He has had good experiences. Well, this BW Plus has convinced me they are a good brand. Very clean hotel. Staff was very amendable. The kitchen and full bar were on point. We enjoyed a wonderful meal listening to the live music. Music was not too loud, and very pleasant. Slept very well.

"A First-Rate hotel in every way"

DonaldYokum, Ventura, California 26/07/2019

Hadn't stayed in this facility on prior visits to Williams, but we were more than pleased to have selected it this time. It's in a very quiet location, removed from traffic noise, and our room had a very nice view of the adjoining forested area. Check-in was quick and smoothly handled, and luggage carts were available for handling our bags. Our room was spacious and immaculate, equipped with all necessary appliances, including a refrigerator. The bed was very comfortable, and we got a great night's sleep. Breakfast was markedly better than the usual motel fare, with a variety of hot and cold selections available. There's no doubt that we'll stay here again on our next visit to Williams.

"A plug for ALL"

Dolores G, Fresno, United States 24/07/2019

There were many things we loved about staying at the Best Western Hotel in Williams, AZ. First of all, this hotel had enough personal towels for all 4 of us. Usually, we find 3 towels, and we have to ask for one more, or our kids have to share. Secondly, the beautiful and comfortable beds to relax were greatly appreciated after a long day walking the Grand Canyon. Finally, the wonderful lamp table. It had enough outlets and phone charger that, for the first time during out vacation days, we had enough phone plugs for all 4 of us. No more searching and arguing about who gets which one. I loved the table so much that I will look for one to purchase. Thank you....

"New coffee makers"

denisecarter1960, Green Valley, Arizona 23/07/2019

The coffee in-room was horrible. We paid just under $200 per night. You would think they could provide better coffee makers in the rooms. The air conditioner was loud and constantly stuck on high. Could not adjust it to auto.

"Quiet property in a bustling little town"

charlieesteriii, Phoenix, Arizona 22/07/2019

If you want to enjoy a quiet night at the gateway to the Grand Canyon, this is the property to stay. It is situated at the far east end of town in a quiet uphill area, but it is close enough to the high energy downtown area of Williams for you to enjoy all of its amenities. This is the perfect location to stay as a base for exploring northern Arizona or as your jumpoff point to visiting the Grand Canyon which is just an hour away.

"Excellent choice"

Lori L, Gilbert, United States 15/07/2019

The staff is friendly and helpful. Lobby is clean and welcoming. Breakfast offered was good. Room was clean and modern. We would stay again for sure. Restaurant, Kicks, is a great place to eat and within walking distance from the hotel.

"Nearly perfect"

Joe58156, Roanoke, Virginia 12/07/2019

This is an upscale version of a Best Western. The building and grounds are extra nice. We even had one of the few rooms that has a balcony overlooking the pool. The rooms are exceedingly clean. The staff are exceptionally friendly and helpful. My only complaint would be about the air-conditioner which is very loud. Nevertheless it kept us cool, and we had no trouble sleeping. Breakfast is served in what is normally a restaurant during the evenings. So you get real China, silverware, and glass glasses. But the food is the same as other best westerns. It was a nice meal. I definitely would stay again.

"J & C Grand Canyon"

jalabama2019, Las Vegas, Nevada 10/07/2019

This hotel is excellent. It is close to the Grand Canyon National Park. The room was very nice with a very comfortable bed. The television was nice with good channels. The bathroom look like it has been recently remolded and the shower was great. It was very quiet at night. The free breakfast was super.

"Grand Canyon Vaycay!"

AnnetteAlviar, Angleton, Texas, USA 03/07/2019

Very cozy, beautiful, and the feeling of relaxation. Its decor is very pretty. The have a pool, outside fireplace, hot tub: we use our key to look st int, but the gate would not open. Has a nice restaurant and lounge/bar, gift shop, weight room. It's located in a small town with plenty of other things to visit or eat if you like. Most definatly be back when passing through. It's a gold mind place to stay; the counter lady was very nice.

"Arizona Jewel"

User 28/06/2019

This place is in a gorgeous setting and the staff, food, and room were all excellent. The pool and hot tub were lovely and the patio with fire pit was such a relaxing place. The entertainment in the lounge in the evening was very professional and enjoyable. The food in the restaurant and the service were good as well. And the breakfast! Excellent - eggs, sausage, pancakes, waffles, breads and muffins, cereals - everything you could ask for. Web site said it didn't have an elevator, but it does, as well as a lift into the pool for the disabled.

"Very nice, quiet stay"

Jessica L, Newark, Delaware 26/06/2019

My husband and I stayed here two nights over Memorial Day weekend while visiting the Grand Canyon. We wanted to take the Grand Canyon Railway into the park, so we opted to stay in Williams and here at the Best Western. It's on Route 66, just outside of downtown Williams which made for a quiet stay. The stay was very nice. The staff was very helpful and friendly. The hotel was welcoming and the room was very clean. I loved that they had so many amenities for their guests. We unfortunately didn't get to enjoy the pool or firepit as it was snowing (Crazy!) while we were there. However, we enjoyed the lounge and restaurant and we'd recommend both if you're staying. The free breakfast was good too and we were amazed by their cool pancake machines. Lol If you're planning on staying in Williams, be sure to check out this hotel. The price was great and the hotel was really very nice.

"Passing through on 66"

aisc21, Ireland 26/06/2019

Excellent hotel. Rooms very clean. Great location on the right side of Williams. Laundry onsite was great! Breakfast basic would of preferred fresh fruit to canned but appreciated it none the less. Staff pleasant. Had dinner in the restaurant it was only ok. Servers were great however. Would 100% recommend.

"Beautifcul semi-secluded motel."

User 23/06/2019

The employees were very helpful and friendly. Rooms were kept clean. Family enjoyed the outdoor swimming pool and the exercise room. Breakfast was good. Rates were a little on the high side. Restaurant was very pricey and service was so so. Location was awesome. An easy drive of about 60 minutes to the Grand Canyon. This was a perfect spot for our family to stay during this vacation.

"Family Trip, 4 night stay"

kellyv0869, Charlotte, North Carolina 19/06/2019

My family really enjoyed staying here. I booked it because it had a restaurant/lounge and was nearby to the town of Williams. The rooms were very clean, beds comfortable. They have a little gift shop on site, and most nights have live music around 6pm. We enjoyed the free breakfast in the mornings, lots of variety to choose from. Had two evening meals at the restaurant, and visited the Kachina Lounge every late afternoon for wine and beer, very comfortable atmosphere. We had one day of staying local, and it was warm enough to enjoy the pool! Then saw on the news, they got SNOW the very next week so we are glad we went when we did !

"Great stay"

User 15/06/2019

Overall a really great best western. Great hot breakfast. Nice hotel rooms and a great pool area with a nice view. They also have a little fire pit area which was a nice little lounging area. Great staff!!!

"Nice hotel right off the 40 Freeway"

270Pat_C, Seal Beach, California 15/06/2019

The hotel is on top of a hill with pretty mountain feeling and view although it is right at the street. It is just laid out well. They have a steak dinner there which we did not use because it was a bit pricey. However the breakfast was nice. Typical hotel breakfast but the people handling it made sure it was well stocked and clean. The hotel staff was great to work with. We had a hadicap room which was nicely laid out. They have music at night and we were warned the room was a bit close to the sound. We never heard it however. So no problem. It is about a 10 minute walk to the heart of town. It is next door to a gas station and a really good reastaurant called Kicks.

"Great hotel for visiting the Grand Canyon and Bearizona"

User 07/06/2019

This Best Western went above and beyond to make our stay a memorable one. Helpful staff, clean rooms and exceptional breakfast. Great Location for visiting the Grand Canyon and the wildlife park Bearizona.

"Nice place"

Woody L, Phoenix, Arizona 04/06/2019

Don't expect a posh room but I will say it was sort of a typical 80's motel type room. It was clean, spacious with 2 Queen beds and the fixtures were clean and in good shape. Don't expect the Hilton but I would stay here again and probably will. It is right on Route 66 and near the shops, restaurants and bars.

"Relaxing & comfortable stay after being on the road"

Eva S, Phoenix, Arizona 03/06/2019

Had an enjoyable stay at this Best Western on our way to the Grand Canyon. It was a little bit outside the downtown area of Williams. We thought this was going to be troublesome for dinner, but to our delight we were there on a night when live music was featured and we had a nice, relaxing dinner, with wine, in their open, airy restaurant. In the afternoon we were able to walk around downtown Williams -- top notch Route 66 tourist town -- so not having to drive back into town and find parking at dinner was a plus. The room was lovely and fine for overnight. I was happy that there was an elevator -- which was at the end of the hall, but walking down the hall was preferable to climbing the staircase. Our room had a balcony, but it poured all evening so we didn't have a chance to sit outside. Breakfast was typical for a Best Western Plus, quite good, so we were off to a good start for the morning.

"Nice place for an overnight, but a little pricey"

WanderingYank, Marana, Arizona 02/06/2019

We enjoyed our stay at the Best Western Plus in Williams. The room was nice, clean and had really nice matched furniture and lamps. The lighting was good in the room and bathroom. The breakfast was good. Our only issues were, first, we had an extremely loud refrigerator in our room (and we are used to refrigerator noise in these types of rooms), and, second, we found it to be a bit pricey for an overnight. It was also awkward that the only elevator is down at the far end of the hallway, away from the lobby. Still, I would say that this is a good choice for accommodations in Williams, if it fits your budget.

"Enjoyable and comfortable stay"

User 01/06/2019

Enjoyed our stay at the BW Plus, room was very clean, decent size room, comfortable bed and excellent service. Offers more selection for breakfast compared to other hotels. Definitely worth the value paid.

"Everything We Needed Yet Affordable"

Allons-y2016, Oceanside, California 01/06/2019

The Inn of Williams was an oasis for us on our trip to the Grand Canyon. It is located about an hour south of the park entrance but that is exactly where we wanted to be. When we weren't at the park we still had the shops and restaurants of Williams to enjoy in addition to the wonderful fact that Williams is smack dab on the Historic Route 66. There was a very affordable gas station in the heart of Williams near the train station. We also used this hotel as our home-base to travel to Flagstaff and some of the other nearby attractions like the Meteor Crater and Walnut Canyon National Monument. The Hotel was very clean and comfortable. We rented a 2 queen-bed room. The room had everything our family of 4 needed-a mini fridge, a coffeepot (which alternated as a hot water pot for tea), a TV, room for our ice chests (a nearby ice machine to fill said chests), air conditioning, and comfy beds with generous amounts of pillows. We could hear some occasional noise from our neighbors but overall the noise level was tolerable and we were able to sleep (I don't sleep easily in hotels so that's saying something). The staff are friendly and helpful. The complimentary breakfast is amazing! I have a very limited diet (no grain, no gluten, no dairy) and even I had plenty to eat. They offer a buffet style full breakfast in their hotel restaurant each morning. It consists of scrambled eggs, biscuits & gravy, sausage, oatmeal, cereal bar, a pancake making machine, muffins, fruit, coffee, tea, milk, and juice. The food was great! We did not sample lunch or dinner at the restaurant however as the prices were a bit high. There was also live music in the lobby near the restaurant at times and a small gift shop (limited and prices were a bit high). We stayed 3 nights total and paid about $395. I would definitely stay here again.

"Grand Canyon Trip"

cplang, Lenexa, Kansas 20/05/2019

This hotel is one of the nicest we have ever stayed in. The hotel was immaculate, the staff was friendly, the breakfast was great. We even ate at the lobby restaurant the first night of our stay and it was incredible. The food was great, they even had live music which was entertaining. It was an incredible place and I'm so glad we were able to make it a part of our trip.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us...we truly appreciate your business and the time you personally made to write such a complimentary review about your visit and experiences in our hotel. We want you back on your next visit to Williams, Arizona. Please be safe in all your travels.

"Great place"

robinssrid2, Wickenburg, Arizona 20/05/2019

The front desk staff go over and above to make your check in so easy and very helpful. Not sure where to began, check in was great. Beautiful place large pool area with fire pit . Hot tub very relaxing. You can't go wrong staying here.


Jeffrey G, MILWAUKEE 18/05/2019

Not sure why anyone could leave a bad review for this place. I travel a bit and have been to many Best Westerns. The Williams Inn has everything you need right there. I had the opportunity to take my dog with me this trip and it was a great experience. The room was amazing, clean, and very modern. I was able to order at the restaurant and they rung my room when it was done. Perfect when you have a pet and just want to eat in your room. Internet was screaming fast, best yet for me to date. Plenty of big vehicle parking, which I will remember since I transport RV's and need this. So once again, this Inn is a winner!

"Excellent Stay"

User 17/05/2019

We stayed for two nights here on our way to the Grand Canyon. The room was spotless. The hot and cold daily breakfast (a part of your stay) was great! The hot food was not and delicious. The cold food was cold and delicious. The staff were pleasant, professional, and contributed to a nice couple of days in the road. We are both handicapped and apart from a regular toilet, everything else was perfect.


User 17/05/2019

Very beautiful Inn on the outskirts of Williams. Very easy access on and off highway. Clean! Breakfast was delicious with a lot of healthy choices. Would stay here again. Beautifully decorated with great respect to the historical area.

"Love this bw"

User 16/05/2019

Always love staying here when visiting the Grand Canyon.So clean and quiet and has all the amenities for a great stay.Hot tub and firepit were great and the live music in the lounge was nice. Wonderful rooms and location to williams

"Great stay!"

User 08/05/2019

We had a lovely couple of nights at this hotel. The rooms are reasonably priced,. Breakfast offered a wide variety of food. The swimming pool was lovely and warm and so was the jacuzzi. We would certainly highly recommend this hotel.

"Overnight stay"

DOLORESC03, Battle Creek, Michigan 08/05/2019

Loved the bar area, could look out over the pool, good service. Also enjoyed the outdoor fire pit, where we could relax after dinner, with our drinks. Resturant was nice after spending a long day at the Grand Canyon. A good variety on the menu,.

"On Route 66 Just off Interstate 40"

User 07/05/2019

Very quiet location convenient to the Grand Canyon and just west of downtown Williams. Rooms were very comfortable and quiet. The breakfast was good with very helpful staff. A real plus was real dinnerware and mugs, not paper or plastic. The coffee was the only black mark as it was a machine that produced very weak coffee, even at the bold setting. Fresh brewed would make a huge difference. This hotel has a bar and dining room which was a plus after a long day on the road! A very pleasant surprise was live music on a Thursday evening performed by a lone guitarist. We enjoyed him from the bar lounge with a very well made Keoke coffee. Special thanks to the bartender for admitting he wasn't familiar with that coffee drink, but he said he would look it up and the results were perfect!

"Nice, clean hotel with breakfast"

Rosetealady, El Cajon, California 05/05/2019

Nice, clean hotel with generous breakfast bar. Music in the restaurant on Thur night. Great location near I 40 and newly renovated. Staff helped with quick checkin. Room cards swipe and work well. The room layout was nice with a coffee/refrigerator niche just outside the bath. Bath had a huge walkin shower, no tub. King bed in our room.

"Hotel in Williams"

Passport40349, Seal Beach, California 03/05/2019

Very convenient place to spend night between Albuquerque and Los Angeles. Very nice hotel. Good Restaurant. Debbie at front desk, was very nice and accommodating. Would be a good place to stay if visiting the Grand Canyon. Had a good breakfast. Will stay there again!

"Very nice place. We enjoyed our stay."

DMC55512, Henderson, Nevada 02/05/2019

Nice quiet location. Comfortable rooms. Great breakfast buffet except for the coffee machine (we prefer fresh brewed coffee to these machines that mix hot water with liquid coffee concentrate). Nice fire pit outside. Check-in and check-out was easy and staff was great.

"Exceeded our expectations "

WandaL972, Duluth, Minnesota 01/05/2019

Chose here based on reviews on TripAdvisor. We flew into Phoenix, rented a car and drove to Williams. Lovely quiet setting. Comfortable accommodations. Nice ambiance in the lounge and dining area. Great food and great locally distilled vodka. Local, interesting decor. Great customer service in all areas! Seriously! Genuinely friendly and helpful! Complementary breakfast with something for everyone. We didn't have time to use the pool,hot tub or fire pit but they were nice looking. We stayed one night then took the convenient train at Grand Canyon Railway in Williams to the Grand Canyon. The price was less scary than many other accommodations near the Grand Canyon! If we were ever in the area we would definitely want to stay here again.

"on our way to Grand Canyon"

User 28/04/2019

on our way to the Grand Canyon, we stayed 2 nights, The rooms are nice and clean, with great linen, confortable beds, the hotel is set off the road, a bit far from the "action' of this charming town,which was a bit disappointing for me, but they have it all, steak house restaurant, bar /ounge, with live music in the lobby, nice pool, and fire pit outside, it's all good, except for the breakfast , I guess since it's included in the price ,it was disappointing , lots of choices but all tasteless and not very fresh or appetizing ,great ,friendly staff !

"Best Western never dissapoints."

184virginiaw, Sandston, Virginia 28/04/2019

We have found out that Best Western always have comfortable beds and wonderful breakfast that includes waffles. A friendly gentleman came around to take your dirty dishes. True to form, the room was clean and well stocked. No complaints.

"Best Western Plus PLUS!"

User 26/04/2019

The scenery was beautiful around this hotel and the atmosphere inside was wonderful. We enjoyed the music playing in the evening (which we could not hear from our room at all) and I thought it was neat how the fire was going in the fire pit- it would have been fun to sit around it with friends and roast some marshmallows. We had a king bed with a sofa bed that pulled out into a queen. Everything was comfortable enough and we slept well. One of my kids said this hotel is a Best Western Plus PLUS because of how fancy it is and I agree- what a beautiful place and the staff was so friendly!

"Great stay with our dog!"

RocketSquid, Los Angeles, California 23/04/2019

We stayed here for 2 nights while visiting the Grand Canyon, which is about an hour drive from Williams. We're so happy we found this gem! Williams is a cute, quaint, small town and this Best Western Plus was a great property at a great value! We had our dog with us so we stayed in one of the pet-friendly rooms on the first floor. The room was recently renovated, with wood-like tile flooring and updated furniture, and it was very clean. The bathroom was nice with a big standing shower, but the frameless shower enclosure did not keep the water in and we ended up with quite a big puddle going into the hallway. Thank goodness for the tile floors. Once we knew that was an issue, we were more careful with the angle of the water during our subsequent showers, which helped. It was probably a contractor/vendor issue, but still thought I should mention it. We appreciated the yard area outside with poop bags and trash cans for dog walking. Free parking, wifi, and basic breakfast (which we took to our room to eat since we had the dog). The staff was friendly, easy check-in and check-out. Would definitely stay here again!

"One of the better Best Western Plus Inns"

Wander64733250618, Vancouver, Canada 22/04/2019

I was on a motorcycle trip and although I'm a B W Rewards member I didn't have a reservation because I didn't know I was stopping here. I received a friendly greeting on arrival. Staff quickly and efficiently found me a room close to the out door hot tub. The room was large, quiet and had a very comfortable King Bed; a walk-in shower and large TV. On checking in I was provided with a free micro fibre cloth with which to clean my motorcycle. The restaurant, with a very friendly staff, is off the lobby and provided excellent food and service. I recommend eating here. I would most certainly stay at this hotel again and recommend it to others.

"Wonderful hotel!"

2012Julia, Ventura, California 22/04/2019

We stayed here one night coming back home to California from Santa Fe. This was an amazing find. We were all tired from a long day of driving. Once we saw how beautiful the surroundings were, we got a second wind. We sat by the fire pit and took in the mountain views, then had cocktails at the bar and a really good dinner in the restaurant. There was live music - a guitar player with a catalog of over 600 songs. It was such a great night, very unexpected. It was the night before Easter, and was very quiet and not crowded. The rooms were very clean and comfortable, average with size and amenities. We were coming home from a road trip for my mother's burial service, and this night was just what we needed. Very relaxing. Both the bartender and waiter went out of their way to make our evening memorable. We will definitely stay here again.

"Environmentally friendly and great stay"

CaillouSienna, Toronto, Canada 21/04/2019

We chose this hotel as it is reasonably close to the Grand Canyon (one hour drive) and reasonably priced. Reception staff were friendly and helpful and the rooms were clean and quiet. What stood out was efforts by this hotel to be environmentally friendly ... ceramic mugs and glass cups for drinks, no straws; regular plates, bowls and cutlery for breakfast, yogurt dispenser so you can take what you want and avoid using plastic cups. In the room, shampoo and conditioner were in dispensers.

"Excellent stay"

alansE7306XR, Green Bay, Wisconsin 18/04/2019

Very nice hotel - clean with beautiful furniture and amenities, a good breakfast as well with hot breakfast items and sweet treats too. The location was excellent right off the highway and only about 56 miles from the Grand Canyon. We took a day tour of the Canyon through CanyonDave'sTours. It was excellent - very informative,

"Clean, helpful - great stay!"

amandaj516, Taylors, South Carolina 16/04/2019

Our room was clean and comfortable. The staff was very helpful, especially after we left and realized that my son had forgotten a bag with some souvenirs in it. We were worried it may have thrown away by mistake. What a relief when we called them about 8 hours later and were told that they had found it and were holding it for us! I had a very happy boy!

"Great Hotel❣️"

User 15/04/2019

We recently stayed at the Inn of Williams Best Western for one night passing through. I was so pleasantly surprised. The rooms were very large and clean and pretty. The staff was exceptional both at check in and when I went down to ask a few questions. The beds and pillows were so comfy!! They also have a complimentary breakfast that was very good, eggs, biscuits and gravy, sausage and pancakes and much more. If I travel though this town again I will definitely stay there again.

"A Great Find"

User 15/04/2019

Williams is a unique stop. The Williams BW is every bit as good and affordable as you can imagine. So impressed with the helpfulness of all. It was if they all had just completed a customer service/hospitality seminar. The restaurant choices and quality were great and all of the amenities were well maintained and pleasant.

"Fabulous Best Western"

Linda K, Mission Viejo, California 13/04/2019

Well managed Best Western. Rooms were large, clean, plenty of coffee, towels, soaps and toiletries. Breakfast was varied, healthy, food was cooked perfectly. Staff was friendly, WI-FI worked without failing. We will be back!

"Pleasantly surprised"

User 11/04/2019

The weekly/winter rate was so low when I booked the hotel that I was nervous. We got there and were pleasantly surprised. It was clean, appeared to have been recently updated. Our room was nice and the bonus was a very nice restaurant in the hotel. After a day out and about (and the long drive there) it was nice to just walk down the hallway and have a nice dinner. The hotel is dog friendly and a great place to stay!

"Grand Canyon trip"

jadehawk, Mesa, Arizona 10/04/2019

we stayed at Best Western Plus in William, Arizona. Great time, dinner, bar and breakfast. Only one hour away fro the South Rim of Grand Canyon. Will go back. Th service was outstanding. Location was very close to the town.

"Awesome hotel!"

Firebug1242, Santa Ynez, CA 31/03/2019

We checked in and are very pleased with the hotel. The location is excellent, the staff very warm and welcoming, the lobby is beautiful, the room very nice and clean. I'm so glad that we chose this hotel. We will definitely stay here again!

"Awesome Best Western"

User 29/03/2019

We had reserved two nights at this Best Western in order to travel to the Grand Canyon and Bearazona. There was lingering snow around in places and the hotel sets back off roadway by the forest. The breakfast is substantial but basically the same items each morning. Our room was very clean and the beds very comfortable. The fire pit outside the restaurant was lovely. We decided to stay a third night so we could explore around Williams. The staff was very accomodating and friendly. One of the nicest Best Western Hotels we've stayed in. It is also pet friendly.

"Great place... for the price"

VeteranFamilyTravels, Las Vegas, Nevada 26/03/2019

Okay, so we checked in late at night and got our room. As anyone who has read any of my other reviews know, I am super picky on cleanliness. This room was actually really clean! The heater worked and there was a great view of the forest the hotel is nestled near. One of the biggest reasons I picked this hotel was that it had free breakfast. Boy, let me tell you, they did not disappoint! Bagels, pancakes, french toast, sausage, eggs, bacon, fruit, pastries, juice, milk, cereal, soda, and coffee, and a very large dining room to eat it in. Staff were courteous and polite when I stayed there. I would recommend this to someone who wanted to see Williams or Bearizona.

"Nice enough property"

Compass15729478048, Rochester, New York 23/03/2019

Nice enough. We did a one night stop over through town. It was pricey for quality of property. With $25 pet fee and tax total was $154 and that was with senior discount. We'd stay here again though. It is in a really nice location.

"nice older property whose staff needs improvement"

mike m, Escondido, California 20/03/2019

first was not greeted as Rewards member by any of the four woman talking when I checked in, sorry for interrupting, room was ready and when I asked about express check out was told bill would be under door, which morning check out proved to be wrong, had to find location but that was a good thing, poor cable choices, shades had hole in them and didn't shut all the way, room was clean and furniture dated-read old, with patina. please have staff on same page for answers, as they conflicted and really who wants to be greeted by a group of woman talking and you feel like you interrrupted

"Out of the north to the southwest."

Passport31485084614, Wabush, Canada 20/03/2019

Very very good experience with Best Western Plus in Williams. Would not hesitate to stay at this location again. Only issue that I had was with the WiFi in that it would not work. Turned over and fell sound asleep in the comfy bed.

"Nice price close to Grand Canyon"

D3723PSmichellem, Elkhart, United States 06/03/2019

This hotel is only about an hour from the Grand Canyon and is right off I40. The breakfast was better than most hotels. I liked the idea of real plates and silverware (less waste). Lounge and restaurant were nice and it has a very large hot tub. I also believe everything had just been updated. Very nice.

"Grand Canyon visit"

Marsha G, Waukegan 05/03/2019

Very clean. Large rooms. No bath tub. We had a balcony with a nice view. They do have an elevator. We stayed in March before going to the Grand Canyon which is about an hour away. The pool was closed, but the outside hot tub was opened. We thought it was nice that there was a bar and restaurant right there, but went into Williams instead. Check out the Sultana bar and the surrounding blocks. Interesting. The railroad to Grand Canyon goes from Williams.

"Excellent stay!"

worldtraveller200753, Sault Ste. Marie, Ont. 02/03/2019

-free Wi-Fi -obtained room in requested location -spacious clean room -loved that there was lots of room to put luggage -complimentary full breakfast -air-conditioned -professional, courteous staff -highly recommend (As a matter of fact we are here now - a week after our first visit) - great value

"Stranded in Williams"

Bonnie B, Kansas City, Missouri 26/02/2019

Forty-one inches snow (in one day) in Flagstaff caused us to pull over in Williams, where we were stranded for two days. Even though we were just 60 miles from our condo in Sedona, we couldn't get to it. Luckily, we chose to stay at Best Western Plus. We ended up loving every minute of our time there. The hotel has a grand feeling about it, with its mountain views (from the restaurant, bar, and living areas), its wide staircase, its beautiful design, its well-equipped gym, and its roomy suites (which housed the four of us very easily). The free breakfast food was better than what is offered by most hotels, and the dinner was excellent. All the restaurants nearby were closed due to the storm, so we were grateful for a hotel with a restaurant. We spent time playing cards in the large living room and enjoyed the view. The employees were courteous and responsible. They had the snowblowers running all throughout the storm (as the snow kept falling), so we could walk around the property and so people could park safely. We were able to hang out in the outdoor jacuzzi while the snow fell on our faces, because the employee uncovered the timer and a path for us. It was fun. When it was time to finally leave, the maintenance man helped clean a path for our car and loaned us an ice scraper. The front desk employees were extremely helpful, accommodating, and friendly. They kept us updated about travel conditions regularly. We hiked around the surrounding areas and were shocked by the beauty. What a great location! I had never thought of stopping there before. There are hiking trails in the area, but we, of course, couldn't access them during the storm. We are anxious to visit again and explore the Route 66 historical sites and do some hiking.

"Perfect location, Gateway to the Grand Canyon"

Al4Cabo, San Diego, California 17/02/2019

I cant say enough about our stay at the Williams Best Western. The staff, the restaurant, The service and entertainment by Omar are exceptional. We have stayed here 3 times when we are visiting the Grand Canyon and the reason is because of the above. You meet so many people from all over the world but we meet a couple from Fresno and they were on there way to St.Louis, they were tired so they decided to spend a night here. They asked if we have stayed here, we said our first choice. They stayed, wow, what a find. the service, restaurant and Omar the entertainment was amazing.. There are alot of people that stay at the Canyon hotel, way to noisy with train noise. I highly recommend staying here.

"Exceptional Property."

maryfC3970DU, Junction City, Kansas 16/02/2019

We had to change our plans due to increasing inclement weather. The staff accommodated our last minute need for lodging. They went out of their way to help us. The property was clean, very nicely decorated, hadextremely helpful staff, freeway accessible . HIGHLY recommended this hotel.

"Glad we stayed here! "

tiggerqueensland, Brisbane, Australia 12/02/2019

We stayed here enroute to Vegas from the Grand Canyon and we are super glad we did! Location - Just off the highway - no highway noise Check-in - Fast, Easy - staff were friendly and professional Room - spacious (2 queen beds) - incredibly clean - tea/coffee making facilities - small bar fridge - comfortable beds - all bathroom amenities - good water pressure Dining - Steakhouse restaurant was amazing for our evening meal (I have received the restaurant separately on TA) - Breakfast (complimentary) was delicious and continually restocked with fresh food. The pancake machine was a novelty for our daughter :) - The coffee was ok and there was juice also Parking - free, onsite and park-yourself Hot tub - We used it and found to clean and tidy - towels are provided separately from reception - perfect warm temp to use in the cool weather Guest laundry - 2 washers ($2US a load) - 2 driers - everything was fabulous and clean & tidy

"Arizona Trip"

Brenda G, Maple Creek, Canada 12/02/2019

Very clean Hotel. Tasty breakfast, quiet and comfortable Bed. The staff was friendly and helpful. Chose this location as we were traveling from a day at the Grand Canyon. It was easy to find. Williams ended up being a fun town to spend the day looking around.


Chuck52310, New Haven 12/02/2019

This hotel is scrupulously clean. The breakfast is excellent and the staff very friendly. I especially like getting a tv remote that is fresh, clean and wrapped. I have never seen that before. We love this hotel!!!

"Great hotel for a Route 66 / Grand Canyon stop"

Missjane06, Adelaide, Australia 11/02/2019

Driving from Vegas we booked this property in Williams as an early start to the Grand Canyon. Value for money was exceptional! The rooms were spacious and perfectly clean. A heater worked well in the room as it was snowy outside. Loads of fresh towels. Parking was plentiful and it is a short drive into this lovely town (I definitely recommend Rod's Steak House for dinner!) Breakfast was included and was alright...fairly typical fare but not terrible at all. Actually, the eggs were really good! Overall an excellent property to consider!!!!!!

"Best Western Williams, AZ"

CARLOS G, Thousand Oaks, California, USA 02/02/2019

We had a long drive from Silver Springs, Colorado and pushed on to Williams, AZ where i knew there was a BW Plus on US 40. We were late arrivals and were surprised to find that this BW had been remodeled and recently installed new carpet. This is why my first choice to stay for the night is a BW. The BW chain has a high standard and I have not been disappointed. Definitely a good value.The BW Plus at Williams, AZ is a great place to stay. I have stayed there before and had a great experience. It is quiet and the staff are very friendly. Wew were pulling a trailer this time and there was plenty of room to park the extended vehicle length. The breakfast layout was great. Excellent selection! I realize that January may be a slow month after the holidays, but being late arrivals we were expecting to relax in the lounge. The bartender announced that he had to close at 8:30 PM at management direction. I have responded to the BW survey and recommend that the lounge stay open until 10:00 PM. Rooms were very clean with amenities, even a bath mat for the bath/shower. Overall, it was a great stay.

"Wonderful, clean, the best."

Dee G, Texas 30/01/2019

We have been on the road for 14 days staying at Best Western Hotels. This hotel is absolutely the best Best Western Hotel I have ever stayed in. Very clean, very nice reception, nice restaurant, bar, pool, the breakfast is the best ever. I felt like I was at a resort. The location is excellent, quiet & peaceful. I will return anytime I am in the area, I highly recommend it.

"SceneDry and hospitality"

Bruce M, Greenville, United States 28/01/2019

What a beautiful location and facility right by the town of Williams, AZ. A super nice hotel with great decor and furnishings. The restaurant in the hotel was outstanding with great specials. Staff was friendly and professional. It really made the stopover enjoyable. Don't miss out on an enjoyable location.

"Get away from the snow"

Ray B, Ellensburg 22/01/2019

All Best Westerns have been great, but this one added real dishes, cups, and glasses in the room and for the breakfast. The room was comfortable as was the bed. It was the best one yet and we stay only as Best Western motels.

"Best accomodation on the main road."

Fred H, Vancouver, Canada 19/01/2019

Just off main rd, so a quiet location. Good for visits to Grand Canyon, Flagstaff and Sedona all about 90mins away. Helpful front desk. Spa and exercise amenities (pool closed for winter). Breakfast/dining area well appointed. Breakfast menu typical of BW, but it is included. Be careful of other main rd accommodations that are more like motels and look a bit sketchy, Our room was on ground floor adjacent to parking lot. Little car noise because it was the winter slow season. In high season it may be better to rent a back or second story room (may have a higher rate). Would book here again.

"Jan at the Grand Canyon"

DayTrip29236439851, Council Bluffs, Iowa 16/01/2019

Little snow storm, but did not stop park personnel from picking people up at hotel for Grand Canyon tour. Great location! Great off season pricing. Would gladly stay here again. Just without the snow!

"good stay"

Larry M, Palm Desert, California 14/01/2019

stay was pleasant rooms could be cleaner need updating I have stayed here 10plus times breakfast was ok worst thing was they only served instant coffee. but still one of the better hotels in Williams Az

"Winter stay"

ILive2ravel, Phoenix 11/01/2019

We went to the polar express and decided to stay here overnight. The staff was friendly, efficient. The hotel was clean, comfortable and quiet. Breakfast was the usual fare however it was fresh consistently replenished and varied enough that everyone was happy. They have a pancake grill instead of a waffle iron. That was my daughters only complaint but I found it didn't matter to me or my grandkids. It snowed overnight. I mention this because when we checked in it wasn't much at all but when we woke up it was a winter wonderland. The kids had fun right on the property we didn't have to go anywhere and the hotel is so efficient that as soon as they could they had the snow plow out there. This kept the road in and out clear. It was a very pleasant stay. My family and I would definitely come back here next time we are in town.

"Floor with dogs"

User 04/01/2019

We made reservations far in advance so we were surprised to find out we were on the same wing as animals and right next door to dogs that would not stop barking. We also have allergies to dogs. Only after we contacted front desk 3 times did we get moved and that turned out to be next to a toddler who would cry and scream all night. we where promised 1/2 off for our stay for the inconvenience. Upon check out only a portion was discounted. Hotel was clean and the food was good but front desk was disappointing

"Decent Bed, Bad Shower, Good Breakfast"

Tara H, Peoria, Arizona 31/12/2018

Has I have side before on reviews for hotels, it is typically only where I lay my head, shower, and eat - so those are the things I look at. The bed was decent, nothing high end, but it could be slept on. The shower had very low pressure, making it hard to get soap off of you. The food was good - at our stay they offered - eggs, biscuits and gravy, sausage, bacon, and pancakes (tasted like they had a flavor, not plain) - in addition to toast, muffins, fruit, yogurt, and cereal. On a side note - it was confusing to access...if listening to Garmin - we ended up passing it and having to turn around.

"Great place to stay"

User 30/12/2018

Rooms were nice. Convenient restaurant and bar on site. Steakhouse food was good and plentiful and wait staff were pleasant. The Kachina lounge was cozy and featured a few local beers. The bartender did a great job handling the volume and had a great demeanor. Will definitely return for a Grand Canyon trip at a warmer time of year.

"Okay stay"

Westsis, Coquitlam BC 29/12/2018

Being in such small city like Williams AZ I can imagine why this hotel is ranked so high among the other hotels. But this hotel only offered two small beds to stay for two nights. The toilet seat was even too small to fit the toilet bowl and the hotel is dated. It was just a OK stay.

"Great night"

Pioneer31602597068, Fort Mohave, Arizona 17/12/2018

We had a great night there, love the bar, restaurant, fire pit outside and the musical entertainment. The room was clean and nice no complaints there. Great location and close enough to town. We recommend this hotel if you're visiting Williams AZ.

"Best Hotel in Williams, AZ"

Sharon P, Los Angeles, California 15/12/2018

We love Best Western Plus Inn of Williams. It is close to town, but not right in it. The grounds of the hotel and the hillside behind the hotel had snow on ground which we and our granddaughter really enjoyed. We took our granddaughter to the Polar Express and the Bearizona. Our entire stay was wonderful. We also liked the breakfast. Everything was very good. This was our fourth stay at this hotel.

"Very Nice Accomodations"

MsViggi, Riverside, California 14/12/2018

Thoroughly enjoyed the view and stay at this BW. Was quiet and the view looking out from the lounge area was very relaxing with the snow on the ground. Service was quick and staff were very pleasant and went out of their way to make sure I had everything I needed. Thank you!

"Different "

XxJCtheRipperxX, Las Vegas, Nevada 07/12/2018

This isnt your typical redroof inn. You will love it if hate it depending on your taste. I stayed here driving back to vegas and had a enjoyable stay. Pros: It is easy to get to and seems to be near some tourist stuff if you are there for that reason. Has a very nice wooded area to relax or chill with your dog. Very safe and walkable location. Nutral/Cons: Its very old. They keep the bathroom window open and when you walk in there are tons of gnats on the wall near window. Breakfast is at a connecting restaurant that isnt really cheap, great food though. AC unit not central air. Bathroom only has a window to air out. Some rooms are a little elevated so if you plan on walking be aware if you have health issues. Overall: If you dont mind how quirky it is, it's worth a stay.

"Great Lodging"

K P, Long Beach, California 05/12/2018

Staff is courteous. Breakfast was always hot and fresh. Hotel is about 1 mile (or less) away from the town. Very clean and up to date rooms. In November, the town has lighting which is a must to see. Restaurants are quite good.


Kyle O, Gilbert, United States 03/12/2018

Our stay was awesome, The front desk staff were very helpful. Hotel is about a mile from Polar Express. And after an evening of snow the parking lot was plowed so we could get our cars out!Would definitely stay here again!

"Wedding trip for son's wedding"

un2jc2, Albuquerque, New Mexico 03/12/2018

My husband and I were headed to Las Vegas for our son's wedding and stopped here for the night on the way. The room was comfortable and good for a one night stay. The breakfast was good with pancakes available along with scrambled eggs and sausage, etc. The dining room was very nice with a nice view. Staff was nice and helpful. Tried to stay here on the way back, but the rooms were too expensive.

"Best Western Plus Inn of Williams"

Gloria B, Sierra Vista, Arizona 26/11/2018

Great hotel with good prices. If you are bringing kids to experience the Polar Express, make sure you eat before arriving as they have a beautiful restaurant inside the Best Western, but it was quite pricey. The breakfast, the rooms, the amenities, and the staff are friendly and are there working for your stay to be as nice as it can.


navkaren, Colorado 25/11/2018

What a treat after a long day on the road. Check in was speedy, the setting was lovely, and my room was well appointed. I do wish the room had a microwave, though—I had planned to heat up a simple dinner because I was too wiped to go out.

"Nice hotel"

cjfog92, Ellington, Connecticut 25/11/2018

Clean, big king room, nice big bathroom. Great breakfast with real plates and lots of places to sit and eat. Lots of outlets for charging phones etc. Real soap, shampoo and conditioner provided too. Comfy bed. When we checked in the staff told us about the Christmas parade that evening. We would have never known about it.

"Ideal for a stay near the Grand Canyon"

Lak172, Wolverhampton, United Kingdom 24/11/2018

We were driving from LA to the Grand Canyon and wanted somewhere to stay overnight. This hotel is about an hours drive from the South Rim of the Grand Canyon. We initially planned to stay closer to the Grand Canyon but felt quite tired so decided to book here last minute. This hotel is very clean and in a great location with free parking. The rooms are all recently refurbished and new carpet was being fitted in the lobby during our stay. We had a very spacious room at a very reasonable price! Super clean with a nice firm mattress. Unfortunately we did not get to use the hotel facilities or have breakfast as we were in a rush to leave. I would highly recommend this for a stop off point on the way to the Grand Canyon, it's approximately half the price of the hotels in the National Park!

"A Treasure Found"

krowoldt, San Angelo, Texas 23/11/2018

I can't wait to return and simply enjoy this hidden treasure. It hosts a great restaurant, gift shop, and weekend entertainment. Hidden in the pines, a real find. I could see booking this for 3-4 days simply to relax and unwind - though it's not a spa. The city of Williams is yet to be explored by us. Next time we'll do that.

"Don't book in advance"

patrickcullen05, Paso Robles, California 20/11/2018

I really wanted to love this hotel. Most of the reviews were great so I chose this over a package deal for the Polar Express. I regret that decision now. When arriving we were excited. The hotel is in the middle of many beautiful trees and just outside of town. Check in was quick. The room was decent size but there was rust in the shower. We were warned that they were replacing carpets throughout the hotel but they would be done with ours by the next day. Well, they weren't. We had spent 2 days traveling with 3 littles and had planned to have Sunday be our rest day before our train ride. Our children were woken up several times by the loud banging of the carpet installers who also gave us dirty looks whenever we tried to leave our room. Finally at about 4 pm on our 2nd day there they told us that they needed our door to be open so they could finish the carpet. I had an exhausted 1 year old who we had to hold during this time. At that I had had enough. I went and talked to the front desk and told her my issues. She did offer us a new room but we had to leave less than an hour later and we're checking out the next morning. She then told me they would compensate me for our troubles. They credited is $49 which isn't even what the rooms were going for online. That is my last point. DON'T book in advance! We booked our room months in advance. When I got to the hotel, I couldn't remember the amenities so pulled up their site. Their rooms were going for $40 less a night last minute than the rate I got months in advance! Ridiculous! We plan to visit Williams yearly and I can assure you we will never be back.

"Excellent Hotel!"

User 17/11/2018

This Best Western is definitely a Plus! The rooms are spacious with an additional bar-height counter. The breakfast is served in a beautiful dining room - the serving area is separate from the eating area and the dishes/cups/utensils are nice - not plastic/paper.


BuddAZ, Arizona 14/11/2018

We visited on 11/13/18 .. in spite of the hotel having new carpets laid throughout the hotel, our visit went smoothly and this did not take away from the hotel itself. As before, all was perfect.. the breakfast area was large, clean and offered many of the usual fare. We would recommend this property highly - and, another bonus is the setting, among the tall Ponderosa pines, and very quiet.

"Breakfast Buffet experience"

User 12/11/2018

Pleasant stay. If you are into health and fitness, the breakfast buffet does not qualify though. Did not eat anything from the buffet. Best Western Plus would do their clientele a favor by offering healthy, organic choices for a variety of diets.


User 11/11/2018

Woman working the night shift front desk was rude, the bed sheets were dirty, house keeping never came to clean the room, many outlets in the room didn't work. I regret choosing this hotel and will not be staying at another best western.

"Very nice"

User 11/11/2018

We spent 3 nights and I will be back if the opportunity arises. Room is very clean and fresh. Staff is very friendly and helpful. Restaurant in the hotel is a great place for breakfast or dinner. Prices are very reasonable.

"Very comfortable sleep, friendly staff."

787kelliew, Vancouver 09/11/2018

We stayed here one night on our route 66 road trip. No reservation, decided last minute and was give a very nice King room with a reasonable price. The staff were very friendly and helpful, they have a restaurant on site but we chose to eat in town. The hot breakfast the next morning was very satisfying. My husband used the hot tub but not the pool and it was just fine. We seldom have a bad stay at a best western plus and this was one more great experience. It sneaks up on you if you are traveling East off the freeway, is a bit hidden in the woods, but not a far drive into town and very quiet area. Would recommend if in the area, and Williams is a cute little town.

"Love the Williams BW"

bradleyc638, Chandler, United States 08/11/2018

I have stayed here numerous time in the past and will continue to stay there. It is a well managed hotel, beds are comfortable, the rooms are neat, breakfast is tasty, and the staff is professional. Wonderful place.

"Best Place in Williams"

cwa62, Evansville, Indiana 07/11/2018

Recently spent 3 Great nights at Best Western Plus Inn Of Williams. These were the Best Nights of my recent 10 day trip to the Western of the U.S. I was wishing that the other 7 nights could have been at the Best Western Plus Inn of Williams. This is a First Class Hotel!!

"An Oasis in the Arizona Desert."

Joann and Scott W, Philadelphia, Pennsylvania 06/11/2018

We made last minute reservation from the car on the way to Sedona from Las Vegas. Randomly picked a Best Western after a 5 hour flight, three hours driving and a quick glance at Trip Advisor. First impression: Welcoming Lobby with lit fireplace. A friendly (and sincere, I might add) greeting from desk clerk. Told us the restaurant would be closing at 9pm (it was 837pm), however, if we were hungry and wanted to drop our bags in the room, they'd be happy to make something for us. Room: VERY clean. Updated, modern sleek design. Breakfast was hot and fresh. The usual Best Western fare with a more comfortable feel. (I've experienced the same food that was put out in a very “assembly line” fashion where I felt like a number.) The staff were very friendly and accommodating. Already starred in my calendar for a return visit!!

"Best "Best Western" ever"

Trail33985363836, Medford, Oregon 04/11/2018

Overall great experience.......Location was easy access to/from I40 and to Hwy 89A to the Grand Canyon. Hotel staff was friendly and helpful. Rooms were large, quiet, and beautifully furnished. Be sure to dine at he restaurant....quite elegant with great food and service..

"Real nice place. Book earlier for better rates."

CanukSteve, Powell River, Canada 31/10/2018

We stayed here for just one night and in hindsight would have preferred staying here than moving on to Flagstaff after a day at the Grand Canyon. The room was clean, well appointed and modern enough. No noise issues or any other problems. Comfortable beds, good TV and internet service. I looked at changing our reservations on line a week before our arrival and noticed that if I had of the price would have been a lot higher. So that tells me I was smart to book a month and a half in advance of our trip. The breakfast was good and there was plenty of sitting.

"Great Choice"

richardnF7573GT, Penn Valley 31/10/2018

My daughter and I were driving cross-country to her new job. We had her dog with us. The hotel welcomed the three of us. The rooms were clean and comfortable. There is a very good restaurant/steak house on premise. Staff was very professional and friendly. They were having a kids Halloween costume party. Definitely worth the stop.

"Nice quiet wooded environment"

User 28/10/2018

This hotel/motel has everything including coffee service in the room, quiet rooms with comfortable beds and a restraurant and bar. You can do nothing or something depending on the mood of your group/companions. Great hotel close to Grand Canyon and other attractions.

"Healing trip with mom and aunt"

User 26/10/2018

Excellent motel with a very reasonable price. It had everything that you want, comfortable beds, bar, restaurant,music, gift shop, bonfire and the friendliest staff and a great breakfast included. It was beautiful inside and fully decorated for fall. Definately come back here.

"Great stay!!"

Jane Ellen K, Washington 20/10/2018

This hotel last as an unexpected pleasure. The hotel was beautiful. The staff was friendly. The rooms were clean and comfortable. The devor was beautiful. The breakfast was great. We would definitely stay here again.

"Still the Best"

ga122015, Vista, California 20/10/2018

When ever I travel into or through Northern Arizona, the Best Western Plus of Williams is the place I stay. The lounge is top shelf, the breakfast is always fresh, and the beds give a great nights sleep after putting in 400 miles of driving

"Loud - Nice Staff "

createandcapturelife, Cypress, California 20/10/2018

We spent 2 nights with our small dogs. Other people with dogs, their dogs barked non stop. Walking down the hallway, you could here the dogs barking. Laminate floor in room. Clean, bed was comfortable, ac/heat didn't work very well. No bath tub, shower only. Limited decor. WiFi was a little slow. Restaurant on site, slightly expensive. Breakfast was okay, not great. Staff was very nice. Gift shop had quite a few cute things.

"Family Visit"

Tammie663, Edmonds, Washington 18/10/2018

Lovely, quite place to stay, just a short way out of town. If you are looking for something quiet, this is the place. Free parking, breakfast, and WI-FI. The bed was very comfortable. There is also a swimming pool and spa available. Town is just a short drive away.

"A Great Place to stay - Our 4th and 5th stays on our way to and from New Mexico"

William D, Ventura, United States 13/10/2018

This property is easily accessible from I-40, and there is lots of parking. We have been here in the Spring and in the Fall and this property is always great. We had an excellent room. We had great service during our stay and we really enjoyed the singer in the lounge.

"Quiet and serene."

ericD6111JL, The Cincinnati Region 07/10/2018

We spent three nights here to explore the Grand canyon, Route 66 and the Kaibab national forest. This hotel is not in town, you have to drive about 2 miles to get to the town of Williams. This hotel is snuggle in the forest, which makes it nicer, Please is very clean and staff friendly. Again, no microwave in room. Not really sure the rhythm or reason for this decision among the best western chain. The only thing that i can say bad about this place. They do have a decent hot breakfast, we used the hot tub several times , its very nice!! the jets will drill a hole in your back, great relief after hiking all day! They have a nice pool but we didn't use it. We did enjoy the fire pit they have outback, meant up with other hotel guest. My wife said i had a good time ;-) . Our room was by the ice machine and the guest washer. It was a nosier area of the hotel. Our hotel room on the second floor partially opened to get some fresh mountain air. They do have on site restaurants and a cocktail lounge we didn't eat at. Looked kind of overpriced. We ate at Historic brewing company in town, its worth a try if you like craft beers. I have a review of it here. Overall great place to stay and would stay here again!

"Wonder Land"

User 06/10/2018

This place was such a nice surprise. I chose it out of the AAA book and I'm glad I did. The place is just off the freeway but as you drive up, you are suddenly in the forest. The owner had a collection of Hopi Kachina Dolls in the hallways instead of painting. The lounge has life size dolls.

"Wonderful Vacation!"

User 05/10/2018

I would reccomend Best Western Plus of Williams, Arizona to any of my friends and family who are looking for a place to stay. My husband and I came to see the Grand Canyon and a host of other hot spots in the area. It was very close by the Canyon and close to other main attractions. Maybe a few minutes to an hour or so depending on where you would like to go. This hotel was clean, comfortable, had a nice walk in closet, a nice place to wash clothes, a fabulous restaurant for dinner, a cocktail lounge, a local artist singing, a back porch area with a fire pit to enjoy at night, a hot tub, and a gorgeous swimming pool. The breakfast has a pan cake machine and the hotel has such a southwest, local flare with some of the nicest people you'll ever meet working there! It was so worth it!

"Not in Downtown"

TravelersAnon, Florida 04/10/2018

Friendly staff, good accomodations but just didn't realize it was not close enough to town to walk. Otherwise had a comfortable room that was fine. Still was a decent choice for the trip we took. Would consider again.

"Gorgeous motel in a fantastic location!"

Linda M, Victoria, United States 02/10/2018

Less than a mile from downtown Williams, this beautiful motel nestled in the woods above Williams is the perfect place to stay if you want to experience the Grand Canyon and Route 66! You're far enough away from the traffic noise, but close enough to where you can get to the main shops and train depot within a couple of minutes' drive!

"Highly recommend a stay here"

Amazonblue, Orange, California 29/09/2018

I stayed at 4 BW+ properties over a 10 day road trip and this was my favorite location. It is a bit outside of town, but with the delicious restaurant on site, this was not a negative. The room was modern, comfortable, spacious and clean. The lobby was split by a fireplace that led to the restaurant and adjacent bar. I had a delicious steak dinner at the restaurant while listening to a singer performing cover versions of popular tunes. Service was casually attentive and friendly. Plenty of breakfast choices and seating availability.

"Great property, easy acces for trailers and pets"

User 29/09/2018

This was our first stop after leaving Ca with our cats and a extra car in tow. Was also the best. Cats did great. Took 2 trys to get a spot for our trailer and car. Beds were the best heree, my bad back actually did well here.

"Pleasant, clean stay with a bit of noise"

jesse705, Los Angeles, California 25/09/2018

We stayed for one night with two adults and two kids on our way to the Grand Canyon. The hotel was clean and all employees we encountered were polite. Beds were comfortable and rooms were spacious enough. Breakfast was typical eggs, pancakes, oatmeal as well muffins and fruit. Parking was easy and close, and the hotel was only a minute or two from the adorable town of Williams as well as a minute or two from the interstate. Would have been a perfect stay had we not had to listen to a rattling hum sound from outside our window all night...Sounded like it was coming from the hotel's air conditioner units or something of that nature. We put a white noise app on our iPad all night long to try and drown out the noise.

"Very clean and modern"

409josephk, Colorado Springs, Colorado 24/09/2018

We enjoyed staying here. The room was large & very clean. it was modern with plenty of electrical & USB outlets to satisfy our video camera, phone, laptop & tablet needs. Breakfast is included & is the typical well featured Best Western breakfast with plenty of seating in the restaurant's dining room. There is nightly entertainment n the lounge. Sleeping here was very quiet. The beds were very comfortable.

"Great hotel"

User 19/09/2018

Great place to stay outside Grand Canyon. About an hour to the canyon. Rooms are great, shop in store is convenient with good prices. Staff were very friendly and helpful. Only downside is no microwave for use. Had leftovers we wanted to heat up and you are not allowed to use the microwave until 10 pm after the restaurant closes. Other than that I would give it 5 stars. Free included breakfast is perfect as well with hot and cold food. I would definitely recommend staying here.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us. I truly apologize for your inconvenience in not having a microwave in your room during your visit. But, we have just not been able to get rid of the smells that they create with the different foods from around the world. We hope that on a return visit that you would stay with us again? In the meantime please be safe in your journeys.

"Great Hideaway"

Christine B, Colorado Springs, Colorado 17/09/2018

We were staying in Williams for a few days to see the Grand Canyon and explore Route 66. This was such a great hotel. The rooms are very clean. The staff is very friendly. The buffet for breakfast was great including biscuits and gravy, eggs, pancakes, cereal and more. The hotel is just off an interstate exit, but tucked up behind the trees on a hill. So it feels quiet and secluded like a resort. There's a gas station right next to the driveway that goes to the hotel, which is very convenient. And it's just a minute or two to all the action of downtown Williams. There's also a restaurant in the hotel that's great for dinner if you don't feel like going out. We'd definitely choose this hotel again on future visits to Williams.

"Fantastic Experience"

Kathie C, Asheville, North Carolina 16/09/2018

This hotel helped make our trip to the Grand Canyon a success. The staff is helpful. There is a restaurant and lounge on premise. This is a huge convenience after a long day exploring the Grand Canyon. The food was really good too. Try the shrimp wrapped in bacon!

"Great decor, delicious breakfast"

User 07/09/2018

My family and I enjoyed our one night here. The inside of the hotel was amazing! The breakfast had an abundant variety of delicious food. We were only one hour from the Grand Canyon. Great place to stay.

"Good, clean hotel"

Pdonatyandkids, Westborough, Massachusetts 06/09/2018

We were in and out. We did not have time to use any of the amenities. What I can say, the room was new and clean. We arrived at 5 pm and check in was fast. We went out to eat and when we came back we could hear music in the hallway on the floor our room was located. The music was coming from the dining room a level below. We planned to head to sleep early as we were leaving at 4:30 in the morning, we thought the music would keep us up; no worries upon entering our room we discovered the room was sound proof to the noise. We would return.

"Great hotel"

Kegw08, Mineola, Texas 04/09/2018

Very nice hotel in a great quiet location. Will definitely stay again. The rooms were clean as usual with most best western hotels and all of the staff were very friendly. Overall great experience here

"Food is not up to par"

Pioneer745223, Waldwick, New Jersey 03/09/2018

We were disappointed with the food, we were hungry and chosen the Steakhouse based on the great ratings. The waitress was very nice and sweet but that didn't make up for the food. The steak was not worth the money. We had stayed at the hotel and enjoyed the accommodation and hotel was lovely.

"Enjoyed our stay at the Best Western in Williams"

Paul R, Sterling, Virginia 03/09/2018

We stayed two nights at the hotel on a visit to the Grand Canyon. The people at the front desk were friendly, the breakfast buffet was very good, the room was clean and featured comfortable beds.. The hotel sits on top of a small hill and there is a walking path through the Ponderosa Pine forest behind the inn. Mosquitoes were a problem in the short distance I traveled while killing time while my family was getting ready. The restaurant inside the hotel costs a bit for a family but we would have tried it, based on the reviews of others, had we not been with kids. I heard that the pool was chilly but didn't have first hand knowledge. The fire pit is nice until they turn it off at 10pm and the mosquitoes come out of hiding. All in all, a great place and a reasonable rate.

"Great location and value"

User 03/09/2018

This hotel was clean and appeared to be well maintained. Staff was extremely friendly but night staff needs to be better trained on amenities; inquired about hotel shuttle to take downtown, staff indicated they did and would schedule in the morning for us. Hotel does not have shuttle, and after some confusion called a taxi. Breakfast supplied was good, nothing special (no meat). Overall the room was very comfortable and received a great nights sleep.

"Very Disappointed!!!"

elkhunter1946, Sayre, Pennsylvania 30/08/2018

Thr Grand Canyon Railway and the Buffet were wonderful, the Hotel itself needs staff retraining. Front desk was not friendly or personable. An hour after I departed, tried to contact someone to report that I left my expensive camera charger in room. It was impossible to reach anyone. Days later, after calling many, many times, I was blown off. Thieves among the staff!!! Hope the housekeeping staff is enjoying the charger,,, it was new. My fault for forgetting, your fault for hiring thieves!

"Was Expecting More"

debbie77750, Warren, Ohio 29/08/2018

First I must say that the front desk clerk was very friendly and helpful. The room was clean and had a unique view and it was in the woods BUT it just wasn't what I expected from reading the reviews. The hotel is older but has been remodeled but it still seemed old and I could hear people in the next room and a dog barking. So overall it was just OK.

"An amazing hotel"

Kim D, Wildomar, United States 29/08/2018

This hotel is really beautiful. The staff is very friendly and helpful. The rooms are very nice and very comfortable. I fell in love with our room.And the prices are good toolIt is definitely a hotel I would stay in if I am in the area again.

"Outstanding trip to the Grand Canyon"

User 27/08/2018

Great hotel, and employees. Pet and family friendly. Has everything you could need to keep everyone happy without having to go into Williams. Love the town but sometimes just need R&R. Grand daughter and great grandson loved the pool and spa. Hubby and I enjoyed the entertainment that we could dance to. The food is outstanding and the bar well stocked. Thanks to all the Staff for a great time

"Excellent location"

Lou P, Midland, Michigan 27/08/2018

Stayed here twice -- going and coming back from our trip. Staff was excellent. Very helpful and eager to answer all our questions. Restaurant was very nice to have after a long day on the road. Not necessary to get back in the car to find a place to eat. The morning breakfast was very good, as well. Our only complaint was that there was only one elevator and the walk to reach it was long and inconvenient when pushing a luggage cart. Would stay here again.

"Thumbs Up "

User 23/08/2018

Always a pleasure visiting this Best Western Plus. It's my opinion this is one of the best. They are in the process of updating and remodeling without interruption to the customer. Great staff and friendly. Clean. Good breakfast. Close to downtown Williams

"Surprisely nice!"

renacooks, Las Vegas, Nevada 21/08/2018

In Williams I expected an ordinary hotel, nothing to speak of: Clean room nice bed. This hotel is Pet Friendly and super nice. The views were to amazing. And the price was comprable to other less nice hotels in the same town. That was an added bonus.

"Eccelent please"

User 20/08/2018

We stopped by for night to our way to Grand Canyon and what a pick it's excellent place amazing find in Williams. Only one thing is they need second elevator at other end or center of hotel but it okay for going to room with out luggage but with luggage if your room is on other side then it's little difficult. But otherwise staff, room service, rooms and breakfast is great I will give them 5 stars

"Anniversary celebration"

Kate E, Bullhead City, Arizona 18/08/2018

Just had dinner at the Williams Best Western Steakhouse. Wonderful. Beginning with Esteban, the host, to Sergio, our waiter, we couldn't have asked for a better staff. Though we we were traditonal for our choices of entree, steak, the sides were unique and exceptional. Had Ranchero beans, Jalepenos with brown sugar, green beans with onions and bacon. Total homerun. We were were celebrating our 28th anniversary and were very pleased. It is definitely worth the drive to the west side of town for dinner. Glad we made the trip.

"great location to start exploring the Williams"

bweegenaar, Utrecht, The Netherlands 18/08/2018

On the corner of Historic Route 66 and a big highway, 5 minutes from the city this Plus hotel offers swimming pool, bar and breakfast. But the village of Williams is the place to be! Condensed history!

"Nice hotel but hot tub dirty and unusable"

h g, Bothell 14/08/2018

We told the front desk but they didnt seem interested in the the condition of the hot tub. Fortunately Room was clean and nice. Quite a trek to town and the hotel restaurant is not open for lunch. Pool ok but cool.

"Quality and Serenity"

Cindi C, San Diego, California 12/08/2018

Very private yet close to All that Williams has to offer. The restaurant serves great food, but you might want to share a meal, for it gives you large portions. Staff goes out of their way to help you.

"Great place for Grandparents and grandchildren"

User 10/08/2018

We took our 2 grandsons visiting from Idaho to this hotel to stay overnight before a visit to Bearizona. The room was great, the pool and spa were easily accessible. Staff was very accommodating. We left one of the grandson's pillows behind and was very relieved when we came back a few hours later and they had set it aside in case we came back. The breakfast was great. All the staff was friendly and patient. No one seemed stressed.

"Route 66/Grand Canyon must"

David Q, Wittenberg, Wisconsin 07/08/2018

Perfect stop to visit grand canyon south rim. Many things to do in my new favorite little town. This hotel was beautiful, quiet, edge of town but close to everything gift shop too! The pool area was surrounded by tall pines. Looks like they have live music in the lobbyat times.


harrisonsherry143, Boston, Massachusetts 06/08/2018

I have never ever stayed in a place I love more than this one! Was our anniversary and just the entire stay was wonderful. Had the lamb chops which was heavenly and wine then the quiet and oeaceful..Servoce and Hospitality the Best ever! We will be coming back soon for another anniversary trip. Cant wait to stay here again!

"Grand Canyon Visit"

Bonnie B, Sebring 06/08/2018

This was a clean and welcoming place to stay. The personnel were friendly and gave us good advice on visiting the Grand Canyon. We would recommend this hotel and would stay again. The Breakfast was also tasty.

"Cool get away!"

sunsky, showlow 06/08/2018

Had to go to Flagstaff for a doctor's appointment and decided to go to Williams for the weekend,this hotel is amazing 2 floors but there is 1 elevator at the far end(looks like it was added on to be disability compliant) the bed we had was amazing one of the best sleeps I have had in a hotel. They have a very good breakfast, the usual, eggs, sausage or ham, cereal and small Danish, now they did not have a waffle maker like most places, instead they had 2 pancake makers, and all you have to do is push a button and the pancakes were great. The rooms on the second floor were very quiet, the decor is really cool especially if you are into kachina's they are everywhere. They was very friendly- every time we saw a employee whether it was the maintenance guy or one of the housekeepers they would always great us, the rooms were clean, just wish they had microwaves in the rooms, that would be an added bonus, sometimes we get muscle cramps in our legs and I always pack some heating bags when we go on trips. Other than that everything was perfect- would love to stay here a again!

"alcatraz mattress "

User 04/08/2018

be careful when you book for 3 people they can offer you a couch bed with an alcatraz mattress for which you need the day after a massage theraphy. you have to request beds and not couch at least the pay you the massage later. no value for money.

"Clean and pleasant but poor breakfast "

User 02/08/2018

We stayed for two nights with our 13 year old grandchild. Room was clean and adequate for our needs, and location was in a beautiful woodsy setting, close to the nearby train to Grand Canyon but far enough away from all the touristy stuff in town. I gave this hotel 3 stars instead of 4 mostly for the breakfast experience. Food was typical unhealthy American — no fresh fruit to be found other than apples, the eggs taste either powdered or like they come from an industrial carton, oatmeal was watery, everything else was your basic sugar/carb overload. I would say eat breakfast in town but the sad thing is you won't find much better — it's your basic diner fare. They should make it an option to forgo breakfast for a cheaper rate. Other than that we had a nice stay.

"Grand Canyon trip "

User 30/07/2018

We were very pleasantly surprised with the experience at this particular Western Hotel. They have an active pool area with a fire pit. So having cocktails by this fire with some friends amongst the trees is very peaceful extremely enjoyable. We definitely recommend staying here if you happen to be in the area.

"Traveller eith a disability"

User 29/07/2018

First off the room was very large with 3 seater sofa bed as well the king size bed, it was clean and tidy. The bathroom for a disabled person needs improvement. The showere is walk in only one vertical handrail and is walk in only and no seat in shower. The toilet is low level no handrail so you need to be mobile. I am lower leg amputee and reasonably mobile so I coped. Not recomended for wheelchair users. There is a restaurant, pool and spa

"Not a good place for celiacs "

Alexandra A, Lima, Peru 28/07/2018

Clean, cozy and good wifi. But the issue cane across when I realized there was nothing I could eat from the breakfast buffet. I requested a diary free eggs, but they denied it “its liquid, so we need to put butter in them”, also no gluten free cereal/bread! Curiosly, the next day, a sign appeared in the dining area: “Gluten free items upon request” They don't have a clue of what to do. Just in case, Im not staying here anymore.

"Great Stay"

Diane F, Hesperia, United States 27/07/2018

We stay here every time we go to Williams to golf at Elephant Rocks or take the train to the Grand Canyon. Great place to stay for the price. Love the bright lights in the bathroom for doing my makeup. Only two stories and they even have an elevator now.

"Very nice"

Dianne b, Buckeye, Arizona 24/07/2018

Stayed for 2 nights while visiting the Grand Canyon. It has a swimming pool our grand daughter loved plus a restaurant and bar and snack shack. Beautiful entrance with a beautiful fireplace in center. Only one mile from Williams shocks part of Route 66. Highly recommend.

"Best in town"

AZFan, Arizona 21/07/2018

We had a multi-night stay this summer and really enjoyed this place. First of all it is set off the highway on the edge of a forest, there are even trails from the parking lot into the trees. We heard no traffic noise. Check-in was uneventful and they were able to accommodate our early arrival. The lobby, restaurant, lounge area is spacious and the floor to ceiling windows offer light and views of the surroundings, all very nice. We were glad they had an elevator as my husband walks with a cane. It is on the north west (?) end of the building, so if you need it, Request a room in that wing. They also have luggage carts available, which we appreciated. Our room and bathroom were spacious and we appreciated the easy chair with an ottoman. Spotless every day! Housekeeping staff work hard and fast, our room was always cleaned and refreshed every afternoon when we returned. We had rain and cool temps every night, so we were glad we could open our window a bit and turn off the (noisy) air conditioner. I think this is the best “breakfast included” we've ever had. Plenty of options, the biscuits were delicious! Pancakes, eggs, ham or sausage, gravy and biscuits, cooked oatmeal with toppings, toast, bagels, sweet rolls, yogurt with toppings, apples and canned fruits. We appreciated the sugar free syrups as well. Coffees, milks, juices, cocoa, teas. The OJ was good quality surprisingly. What I noticed right away were the plates, bowls and mugs were all ceramic! No plastic or styrofoam anything! And stainless steel flatware too. They run a steak house there at night, so have the full kitchen in the back with dishwashing. It was quite nice. The breakfast staff every day were friendly and kept everything stocked and hot. Plenty of room for food selections and plenty of tables with forest views. We kept checking the online room reservations and were able to find a much lower rate than we'd orignally booked, so always a good idea to keep checking. Rates fluctuate with supply. Check out was easy and the front desk staff were especially helpful. Kudos to the management here for caring about so many of the small things that make for a great guest experience.

"Last minute travel stop"

User 20/07/2018

This place is right off the 40. We were traveling with a dog and thankfully they take dogs. If you happen to be traveling with a trailer. They will have space for it. Rooms were clean. Breakfast was available. We drove through the town and it looks like a great place to check out. So sad we were only there for the night.

"Two seniors on a road trip"

User 20/07/2018

Had a relaxing and most comfortable stay at the Williams Best Western. It outdid all of the other host options in the area. On a ridge just outside of the town, the first thing we noticed was the crisp air and the smell of the pines. Everything was uphill from that point including the wonderful staff and comfortable room. We feel like we really lucked out as our stay was one of the trip highlights.

"Visit to Williams."

Bertie16, Devon, United Kingdom 10/07/2018

The Best Western Inn of Williams, as a couple we have visited Williams and stayed at the Best Western, at the time it was indeed the best,this visit was not exactly a disappointment but just a tad quieter than our previous encounter, all was fine with the hotel with a superb breakfast after a sound sleep in the large airy room,with all one requires for a stay,all the staff were attentive and looked after us well,so no complaints at all, bar one... the cost we felt was rather expensive for a standard room that's all.Just becoming an average Best Western hotel now.

"Only place to stay in Williams, Arizona"

bellahsoto, Sacramento, California 09/07/2018

This Best Western Plus Inn of Williams, is the very best Best Western Plus we've ever stayed in. Beautiful, comfortable, friendly a real 5 stars hands down !! Stayed for two nights and the room was lovely and the decor was very nice. Couldn't ask for a friendlier staff. Breakfast and dinner were great. So handy to the train to the Grand Canyon, which was an awesome highlight of our trip to Arizona.

"This is a real nice place"

BigdogAZ2014, Overgaard, Arizona 01/07/2018

The staff was helpful, pleasant and the rooms were very nice. I was surprised this was not a new hotel. The restaurant staff were pleasant, truthful and the food was cooked to order. I will definitely stay here again.

"Great staff"

latkinson14, Savannah, Georgia 28/06/2018

The best hotel in Williams! Great amenities in the room, reliable WiFi, beautiful lobby and restaurant rooms, and lovely seating by the pool. Breakfast was fine; more fresh fruit would be nice. Coffee available at all times.

"Off to the Grand Canyon "

User 28/06/2018

This hotel sits far off the highway and it is a peaceful place to rest. Nice pool and spa. Okay breakfast...a lot of carbs. There are a lot of different restaurants to choose from in Williams. One hour away from the Grand Canyon entrance. I would stay here again.

"Great place"

Stephanie-L1111, Queen Creek, Arizona 24/06/2018

We were doing a bit of a Route 66 trip this weekend and had the chance to stay here. The room was clean and comfortable, the staff were friendly and helpful. The breakfast was good as well. The location was beautiful.

"Hour from Grand Canyon"

ELOISE M, OCALA 19/06/2018

I picked this hotel because it was an hour from the Grand Canyon. The room was clean and comfortable and the desk staff were nice. Breakfast was okay, but I would have liked it more if they had more fruit options. The wifi was weak and really spotty, but the whole area had weak wifi, not just the hotel. There are some trails near the hotel to explore but they were closed when we were there due to fire threat. Nice place, I would recommend staying here.

"Nice Motel Surrounded by Trees... "

carolina_girl_48, Greensboro, NC 14/06/2018

We stayed two nights at the Best Western Plus in Williams. We just love the town of Williams. It's the biggest town that we found following Route 66 across the country. We went to the Grand Canyon by way of train out of Williams. This motel is located within five minutes of downtown and the train depot. The room was clean, staff was nice and breakfast was adequate. I would liked to have seen more breakfast options and cut fresh fruit.

"Family Vacation "

User 12/06/2018

Great place to stay, comfortable and clean, friendly staff, great view, pool and hot tub, great breakfast! The town has nice gift shops and lots of great places to eat. It's on the way to the Grand Canyon.

"All Over A Cup Of Milk"

john j, Auckland, New Zealand 11/06/2018

I don't intend to comment about the good points of this place, because we are so disgusted and infuriated about the pathetic service, or should I say lack of service from the young lady in their restaurant. As always, powdered milk substitute is provided in the rooms, and it is horrible. So at other places we have stayed, it has been no problem for staff to supply a cup of milk so we can make decent tea or coffee in our room. NOT THIS PLACE, NO, IF YOU WANT A CUP OF MILK FROM THEM TO MAKE TEA OR COFFEE IN YOUR ROOM, YOU HAVE TO PAY FOR IT. THAT'S RIGHT, PAY FOR IT. THAT STINKS. GREAT PUBLIC RELATIONS, WELL DONE BEST WESTERN PLUS WILLIAMS ARIZONA.

"Great hotel, super comfort, excellent pool & rooms"

Montreal-2010, Montreal, Quebec 07/06/2018

We were very very happy to stay there. Excellent breakfast included. Convenient fridge & micro for sandwiches. Large room with 2 TVs! Nice restaurant with a really good menu. Visited the town, the Grand Canyon, & Bearizona from there. Easy drive to Hoover Dam & Vegas. Look for deals online!

"Always a good place to stay"

dianamelin5, Williams, Arizona 07/06/2018

This is the third time my husband and I have stayed at this hotel and it's easily one of our favorites. I can summarize our experience here in one word: reliable. The rooms are always comfortable, housekeeping impeccable, amenities good. We always love the shower and always enjoy the spa. On this trip, we discovered they had a firepit. It was quite pleasant warming ourselves by the fire, meeting other guests. A few little beefs: breakfast is only adequate, and this time around we found few options for our paleo dietary needs. Some more choices would have been nice. I mean, would it be so hard to have other fresh fruit besides apples? Canned peaches and pears just don't cut it. Also, while it's admirable to save water and help the environment, if you want guests to reuse towels, you really should give them more racks to hang the towels to dry. Just one small towel bar isn't enough. AC in the room was also rather noisy as it cycled off and on. Other than that, still a reliably comfortable hotel.


Darrell B, Maryville, TN, United States 05/06/2018

A most excellent place to stay. The price was reasonable and the room was great. I stayed at a number of BW's and they were all well managed. This may have been the best of them all. The breakfast was outstanding!

"Hidden Gem!"

User 04/06/2018

fantastic clean hotel that says, Southwest! greeted with good cowboy singer in the lounge. Delicious breakfast buffet included, late pool hours and a cozy fire pit on the patio. friendly staff! Would recomend highly!!!

"Great little town"

User 31/05/2018

We truly enjoy this little town. The weather is really nice. The shops are fun to explore. I think this little town has such potential. Some of the homes are in need of repair and would be beautiful if restored.

"Loved It"

Retiredlady46, Redding, California 31/05/2018

We went past it the first time as it's up in the woods. It's a beautiful relaxing place. Very clean & the staff is very friendly & helpful. We got an early check in which was nice. I had asked for a downstairs room & they accomodated us. It was very clean & comfortable (the beds were awesome). The breakfast was good & a nice selection, but would have like a better choice of fresh fruit (there was only apples). My only complaint with the breakfast was the oatmeal was a little soupy. I thought it was a good price for what we received. Yes, I would definitely recommend it.

"wheelchair access"

User 26/05/2018

Good hotel. Helpful staff. Would request longer or lower hand held shower hose and stronger water pressure. Wheelchair accessible room on first floor near restaurant that can be loud when there is live music. Wheelchair access adequate otherwise.


Sandi130, Paris, Arkansas 20/05/2018

This Best Western Plus at Williams, Az is SO nice! Beautiful setting and landscaping, the lobby, the restaurant - everything is super nice! Our room was spacious, very clean and the bed was really comfortable! We had a delicious dinner in the restaurant and the complimentary breakfast in the mornings was well supplied with a good variety. This is, by far, the nicest Best Western we have every stayed in. So glad we went with the great reviews we read - we were not disappointed!

"Wonderful Hotel"

markaD5485OO, San Antonio, United States 20/05/2018

This is a great hotel with excellent employees. The location is only one hour from the Grand Canyon. But.. be warned that the non-pet rooms can have pets in them! Service pets (especially dogs) have the run of the hotel. Our first room had a strong odor of dog, and we had to change rooms. Excellent experience aside from the first room.

"Grand Canyon Getaway"

Z9253QQwilliams, Houston, Texas 20/05/2018

During the week of May 14th through May 20th, we traveled through Phoenix, Sedona, Flagstaff and Williams. Our last night after visiting The Grand Canyon was at the Best Western Plus in Williams. The hotel/motel met all of our needs and was comfortable, well priced and the location was good as well. The rooms were clean, the breakfast was good and we enjoyed the evening. The internet is a little weak and the A/C cycled on and off and we were warm at times, but then the A/C would come on and cool the room. All and all a good stay when visiting The grand Canyon.

"Not the best BW Plus experience I've had"

boba543, Copalis Beach, Washington 18/05/2018

On the outside the building looks quite nice, but inside: the breakfast quality was poor; the in-room refrigerator was extremely noisy; the toilet was too low; and the wi-fi internet kept losing connection.

"Perfect Stay near grand canyon"

User 16/05/2018

We had booked this hotel in Williams as we dint get room near grand canyon. but It was the best decision we had made.It was an hour from grand canyon. the hotel was clean . Breakfast was too good. easy check in and check out. Friendly front desk. This was a perfect place to stay for anyone visiting grand canyon... it was the best 'best western plus " . Will definitely stay here again when visiting grand canyon.

"Lovely stay near the Grand Canyon"

ggold24k, Redmond, Washington 11/05/2018

We arrived tired after a long, hot day at the Canyon. We were welcomed by a friendly staff and lovely restaurant with excellent food and service. Breakfast in the morning offered a nice variety and was fresh and tasty. The rooms were clean, comfy and quiet. It was a perfect place to relax after a busy day. I would definitely stay there again.

"Should have spent two nights!"

Steve C, Toledo, Washington 10/05/2018

We LOVED this place! We were here before visiting the South Rim and wished we had spent two nights here instead of pushing on to Kingman. SUPER nice and modern updated room and bathroom, really feeling more like a Plus B.W. than almost any other we have stayed in. really REALLY nice! Direct T.V. so there are a ton of channel options. I LOVE that! I have direct T.V. at home, so having it in a Hotel room is super nice! I can sit down and punch in #348 or #206 and relax! They have a restaurant in the building, that looked very nice, but we felt like pizza for dinner, still the restaurant was impressive as the breakfast room with an above average Ham and Eggs breakfast. Perfect for a day at the Grand Canyon! VERY good breakfast! I'm pretty sure we'll come back this way someday,. And when we do. There is no where else I would stay. This is the place!

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Wow...Thank you for your wonderful and complimentary review and your kind comments...well, they made us proud. The best comment of all is that you would stay with us again when you are in Williams, Arizona. We want you back and in the meantime please be safe in all your travels.

"Cross Country MC trip"

wmecsailor, Cape Coral 06/05/2018

This was my brothers and I second time staying here during our annual cross country motorcycle trip. It was as excellent as the first time we were here in 2016. Great staff, great service great room. Next time I hope to be able to stay a couple of days in this hotel with my wife.


jbmmasters, Brazil, Indiana 03/05/2018

This property could of been the very best ever, but they not only chose a terribly designed facility, they decided to not go the distance with services like speedy checkout via receipts under your door and microwaves in the room. Beyond their control, again, is that these were the very highest gas prices that we saw in our 3 week and 13 state vacation. the entrance at road side was too wide and confusing. shopping was far from this property, but interstate access was very convenient.

"Rt. 66 trip"

User 02/05/2018

We stay at this location whenever we are in Williams AZ., great location and very comfortable. the breakfast is nice, they have a decent choice of gym equipment its usually too cold for swimming when we are in Williams, but it looks very nice.

"Quiet & Comfortable"

Duane - Glenda Z, Surprise, United States 30/04/2018

We had a long day on the road and this Best Western was a great place to stay. It definitely meets the high standards of a Plus property. Our room was clean and comfortable. Our only issue was that the directions we were given were not real clear how to get to this Best Western and they are also not listed on the Highway signs. Won't think twice about staying here again.

"Grandson Loved It!"

mmre2018, Duncan, Oklahoma 30/04/2018

On a recent 2500 mile road trip, we stayed at multiple hotels. This was by far the best! Our grandson has a very critical eye and he thought this should be called the Best Best Western Hotel. I have no problem recommending this hotel to anyone who is looking for a great location with easy access to I-40, Grand Canyon, or just a quiet place to rest.

"The Best, Best Western"

ga122015, Vista, California 29/04/2018

We make it a point to stay at the BW Plus in Williams, AZ when in the area. Having stayed in a lot of Best Western Inn's overt he past 30 years, this one is the number one Inn in the chain and beats out every other one that we are aware of.

"Good Value, Comfortable"

K K, Ophir, Oregon 23/04/2018

Friendly staff, clean comfortable room, nice toiletries. Restaurant is pricey. Complimentary breakfast had eggs, meat, biscuits and gravy. Also pancakes, oatmeal, cereal & pastries. Fruit so-so ... same for bread products ... no bagels or whole wheat.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for writing a review and sharing it with others. We do appreciate your constructive comments about our Staff and Hotel. We hope that you will plan to stay with us again the next time you are in Williams, Arizona. Please be safe in all your travels.

"Quiet Pine Tree Location"

flagstaffguru, Flagstaff, Arizona 21/04/2018

The finest travel hotel we have stayed in ever! The location is on the side of a mountain with pine trees all around. It is quiet and restful. Just driving in made us relax. There is a magnificent collection of Hopi katsina dolls in the lounge. Overall there is a feeling of luxury and comfort. We will stay here again on our next trip to the Grand Canyon and Williams.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you so much for your descriptive and informative review. We are so glad that you enjoyed your stay with us and that you plan to return and stay with us again in the future. Please be safe in all your travels.


User 18/04/2018

Great stay at the Best Western Inn at Williams. Clean, spacious, great breakfast included at a great price and did I mention CLEAN!! Would definitely recommend and if back In the area would stay again!

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Wow....Thank you for staying with us and recommending us to others! Your review was very kind and your comments descriptive and informative to viewers. Thank you, again. We appreciate your business and we want you back! Please be safe in your journeys.

"Great setting"

Gwen J, Amery, United States 18/04/2018

This hotel is in a beautiful setting. The staff was very helpful and courteous. Everything was clean and tidy. There was entertainment one night. They had a fireplace outside and it was really nice. The pool area was great.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us and we are delighted that your enjoyed the "Experience" that we have created for you during you visit with us.. We want you back the time you are in Williams, Arizona. In the meantime, please be safe in all your travels.

"Relaxing in Williams"

User 17/04/2018

Hotel appears to be newer and was very clean. The Inn is located on the west side of Williams, about five minutes from downtown. The room was clean, the beds were too hard for me and I didn't get a good nights sleep. My sister and I was traveling together, she also said the beds in her room were to hard as well. I gave the room an overall rating of average. After all, the reason I stayed there was to rest up from the trip and sleep...

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us. I am truly sorry and apologize that your beds were hard and that you did not enjoy a good night's rest. You are absolutely correct that is one of the main reasons you stop and spend the night at Hotel's. Again, I am sorry...please be safe in all your travels.

"Very Pet Friendly!"

Laura R, Ojai, California 16/04/2018

We were traveling with our two Labradors and stumbled upon this hotel when visiting the Grand Canyon. When traveling, Best Western is our default "go to" for good value. This place exceeded our pretty high expectations. The room was large, the bed was comfortable and the hotel was nestled among the pines (rather than in a busy downtown or suburb). After a long day on the road it was lovely to sit in the hot tub and smell the pines. Breakfast was good and the staff were friendly. Best of all were the pet accommodations. We were put in the "pet wing" which was nice as we didn't have to worry too much about bothering other guests. The floor was not carpeted, so we didn't have to worry about "pet accidents" and the "pet area" outside was conveniently located with a nice area for pets to do their business. Williams is an hour from the Grand Canyon and is a good option for seeing all of the sights while being away from the crowds. I highly recommend this hotel.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us and also, for your recommendation to others! We are really happy that you enjoyed your stay with us and wrote such a complimentary review about our Hotel and how much you enjoyed our "Pet Friendly" environment. Please be safe in all your travels.

"Best Place for the Price I've stayed at for year"

Dave H, Rochester, Minnesota, United States 11/04/2018

This is a very nice hotel. Very clean. Very updated. Everything I like in a hotel. The breakfast was a step up from most hotel free breakfasts. The lobby is beautiful. Nice gift shop. Bed was comfortable. Bathroom was very nice. Little things like a bathroom fan that so many places don't have. The room was roomy. But the best thing was the price. You just don't expect to get a room or hotel this nice for under $100, which may be an off season rate, but was so good. One easy hour to the Grand Canyon. We were very happy with this hotel and room.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us and write such a complimentary review about our Hotel. We truly appreciate your time and efforts in sharing with others and we hope the next time that you are in Williams, Arizona that you will stay with us again. Please be safe in all your journeys.

"Short drive to the Grand Canyon "

User 11/04/2018

So glad we chose this hotel! As soon as we checked into our room it was very clean and a decent size. The beds were very comfortable. Pool is heated, there's a hot tub and a fire pit!! Love the location, just far enough away from the main strip yet close enough to everything- restaurants, grocery store and the Grand Canyon, of course. The staff made us feel at home and would definitely recommend this hotel to families traveling with children. They also have a great steakhouse in the hotel- rated one of the best in the city!

"Plus is Plus"

Meg T, Pelham, New York 06/04/2018

We stayed at the Best Western Plus during our visit to the Grand Canyon. We were pleased to find the bed and bedding very comfortable. The hotel was very clean. They offer an outdoor pool and a small exercise room. What was really Plus that they had a full restaurant named the Western View, which was welcomed after a day of touring. The food and service is good. They also had a singer to entertain. We would stay again when we return to the Grand Canyon.


User 06/04/2018

This hotel was a surprise. Everything it advertised was true. Breakfast was a little disappointing. The selection wasn't good for me. Staff was a little rude. Other thend that it was great. The gentleman that entertained us was so much fun. Room was nice!!!

"Trip to Gand Canyon"

User 04/04/2018

We stopped in the Best Western Plus in Williams on our way to Grand Canyon from Scottsdale. The room and bath amenities were very good and my wife and daughters liked them. We ate at the restaurant and had the half rack of BBQ ribs and Jalapeño in brown sugar side, which was very good and HOT! We chose this place over the one of the cafe restaurants for dinner. We would definitely pick this place again. There is a pool and hot tub outside and a nice gift shop. ,


User 04/04/2018

Would definitely stay here again. Staff was courteous and nice. For us this was just a kickback and relax place after taking in all the sights in the area during the day. Rooms were clean,no weird smells or stained carpets. Heating/air conditioner unit worked well, just older model lil noisy but not a big deal. Outdoor pool which we did not use,it was too cold out. Breakfast was good nothing fancy, I have had much worse for a higher price to stay at some places. They also had live music when we stayed.Only downside it was too loud, we could hear it clearly in our room. Overall we enjoyed our time there. For us the staff was awesome and helpful. Hopefully be back there soon.

"Comfortable stay"

pamela112400, Carmichael, California 01/04/2018

This hotel was very comfortable, clean, and the staff was very friendly and helpful. Breakfast was yummy! I liked the setup of the room. The hotel is set back from the railroad tracks so we could not hear the trains at night, which I think might have been the case with the hotels in town.

"Comfortable but nothing amazing "

Ormancey, Vallauris, France 29/03/2018

Located in a calm area. A bit old fashioned and quite expensive for what it is. Breakfast is included but food is so so... I was a bit disappointed . Be careful at the Shell gas station near by: high risk of fraud.

"Fantastic Hotel"

DSNYGUEST, Mesa, Arizona 26/03/2018

Everything about this hotel was fantastic...location, rooms, food, staff! We went to Williams, AZ for spring break and stayed at this hotel. I love the fact that the hotel is very close to everything in Williams however up on the mountain in the wonderful pine trees. Every staff member we encountered was amazing and very polite. We also had the opportunity to eat the breakfast that was great and the steakhouse was fantastic. A storm rolled in and we hung out in the atrium with the big windows and played games and watch the storm come in over the mountains. We look forward to planning another trip to the area and staying at this hotel.

"Excellent BW"

Cindi C, San Diego, California 24/03/2018

You will love staying at this BW. Easy access to the BW from HW 40, couple of minutes to the Grand Canyon Train station, and all restaurants in Williams. The BW is gorgeous, excellent indoor dining restaurant; the food is outstanding and delicious. They have all the comfort you expect from a 5 start Hotel. Internet (Wi-Fi) is fast, the gym is excellent, and the pool is heated. The staff will treat you like a king. If you want value for your Money, stay at this BW you will Love it.

"Suprised at hotel value, A+"

AZBigdog, Phoenix, Arizona 24/03/2018

I thought the hotel was new but upon inquiry found out it was 20 years old. The place was fantastic and my wife liked the room a lot. The restaurant served excellent food and it was prepared perfectly. I definitely will stay again even though we live 2.5 hours away.

"Direct shot to the Grand Canyon "

Jennifer V, San Antonio, Texas 22/03/2018

We really enjoyed our stay at the best Western Williams, Arizona. We selected this location since it was outside of Flagstaff on the major highway. The major cross street was the Highway that leads to the canyon South rim visitor Center. There was a best Western closer to the visitor center but it was almost $100 more per night. The room was comfortable and clean. The breakfast was very nice in the morning by best Western standards. We will be back for sure.

"Great hotel!"

leighdoucet, Toronto, Canada 19/03/2018

A lovely hotel and close to everything!! We stopped here to break up our trip to the Grand Canyon. It was tucked in off the main road and was so close to the shops and restaurants in Williams. The hotel staff was very friendly and extremely helpful. We will definitely be back again!!

"The BEST of the Best Westerns"

User 16/03/2018

I had the pleasure of spending one night here. As a Best Western rewards member I have stayed in my fair share of Best Western hotels. This was by far the nicest Best Western I have stayed in. Large rooms with high ceilings, new bathrooms (with glass enclosed showers), a separate coffee station and refrigerator and a wonderfully comfortable bed made me not want to leave the next day. This hotel also has a lovely on site restaurant & bar, a very nice lounge (with live music the night I stayed) and an included breakfast which was also well stocked with a good selection of food items. Staff at this hotel were also very friendly and I immediately felt welcome. The town of Williams is also quaint and nice to explore. If you are in the area, this is a great pick. I wish all Best Westerns were this nice.

"A Hidden Jewel"

jettadureatha, Florence, Arizona 13/03/2018

We usually stay closer to the Grand Canyon but this hotel is so nice it will be our new choice when taking visitors to the Canyon. The rooms were clean, the bed was very comfortable, and the staff was exceptionally nice. We ate in the restaurant and it was delicious.

"Wonderful newer hotel, great price!"

Dawn T, Cincinnati 11/03/2018

We stayed here one night before a trip to the Grand Canyon. The room was very large, couch with 2 stools used as a coffee table. Also had 2 TV's! Shower was extra large, with a separate area outside of the bathroom with a large mirror, fridge, coffee service, etc. Very nice!

"Superb Hotel"

J. Brian B, West Kelowna, BC, Canada 08/03/2018

Arriving, was met with Lacey at reception. Very outgoing, friendly and professional. Could not do enough to satisfy the customers. I would class this facility as a Boutique Hotel. The décor with the Native American figurines inset in the hallways, the lobby itself, symbolizes the excellence. Rooms, recently renovated with an expensive lighted bathroom mirror, glass showers confirm the high standard of this hotel. The LG TV was crystal clear. Great bed, linen, towels etc. No scrimping here. The facility was unequivocally neat and clean. Not a mark on any of the hall or room carpets. Outside area was clear of debris, very good landscaping. Golf turf in the front? Dog stations were available. One of the best breakfasts ever. Scrambled eggs, biscuits/gravy, ham first day, sausages day two. Hot oatmeal, auto pancake maker, cereals, fruit, sticky buns etc. Well laid out (thus nobody bumping into another) and checked/replenished continually which is very important for food safety. Real plates, silverware, glasses not paper/plastic! All staff were very accommodating and greeted the guests as they went on their tasks. Special mention to Christina and Lacey who were very accommodating, answering queries, providing recommendations and just being wonderful. Kudos. Obviously the owners are hands on and care to provide only the very best to their customers. The hotel also has a restaurant/bar. One area needing attention was the internet that was not fast at all. Informed the front desk the first night who reported back that their provider stated nothing wrong. I disagree. To sum up, Anthony of the TV program “Hotel Impossible” would be very pleased.

"BW Plus Williams gets A+"

Valdiri, Ontario, Canada 08/03/2018

This is a nice hotel! Ticks all the boxes for me.. Notable: friendly staff Quality bathroom products Spacious shower Lots of towels in the room Connected app for your smartphone to control the tv Decent steakhouse /lounge with outdoor seating and cozy gas firepit And among the best ‘complimentary‘ breakfast buffets you will see anywhere! No cutting corners here ... You can clearly see the pride of ownership at this Best Western. Well done folks.

"Wonderful woods experience"

Deitz, West Olive 07/03/2018

This Best Western is very close to the train that takes you into the Grand Canyon, but its setting is off the main road and nestled within the pine trees. It is very beautiful, especially at Christmas time. We have stayed here several times and found the rooms, complimentary breakfast, and the steakhouse to all be of exceptional value.

"Delightful Hotel!"

Rachael A, Phoenix, Arizona 05/03/2018

Convenience of being just off of the highway but hidden enough to avoid the highway noise. Just outside of the main part of town so you feel secluded but still close to everything Williams has to offer. Hot tub was warm and spacious. Free breakfast buffet in the morning with a good & tasty selection. Beds were comfortable and the shower hot. We faced the parking lot so not much of a view but there was snow on the ground so it still looked pretty. Front desk was friendly and helpful. It takes ‘maybe' ten minutes from here to get to Bearizona. An hour drive to Flintstones Bedrock City and about an hour and a half to the South Rim of the Grand Canyon. Kids loved the candy dispensers in the hallway. The gift shop had some very cute items for souvenirs, as well as snack foods. The live music at night was excellent! The soaps & washes in the bathroom were Bath & Body Works, Stress Relief (smells heavenly). I have stayed in Williams multiple times and this is my new favorite place to stay at.

"Great place to stay overnight on the way to California or as a base for Visiting the Grand Canyon"

John M, Denver, Colorado, United States 04/03/2018

Great spot near a gas station and right near the interstate exit. Got a great rate for a very clean king suite room. The hotel also had a wonderful restaurant and lounge. Our room was very comfortable quiet and on the second floor. The staff were also very friendly and helpful. Would highly recommend the hotel to anyone traveling thru on Interstate 40 between Albquerque and Barstow.

"Cozy place to stay"

Acidov, San Francisco, California 22/02/2018

It was our emergency place to stay after the snow storm hit the South Rim of the Grand Canyon. Fortunately, we got double room without making a reservation. It turned out quickly to be a nice, cozy, and quiet place with restaurant, comfortable rooms and even a swimming pool. The building has a spacious lobby with large glass windows. Overall, the property is well designed and beautifully situated in the woods. Great value for the money.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us during your unexpected snow storm. We are glad that you enjoyed all our amenities and our Western View Steakhouse. Your review and comments were very positive and descriptive...thank you for sharing all that with others. Please be safe in all your travels.

"Very nice and inexpensive"

soulmatyoga, Reedsburg, Wisconsin 21/02/2018

This hotel is clean, has an outdoor hot tub open all year and a wonderful breakfast included with your stay. I had called an hour ahead, in route, to see if they had availability. The person I spoke to on the phone was very nice and accommodating and the check in process was just as grand. We were not able to visit the Grand Canyon as they closed the roads to the park because of ice; so our next trip there, will include staying at this hotel!

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us...I am glad that you like our Staff and Hotel. Very sorry that you were not able to visit or see the Grand Canyon this trip. But, I am happy that you will stay with us on your next trip to the Grand Canyon. Please be safe in all your travels.


gtkiersten, Bayfield, Colorado 09/02/2018

Easy access on and off interstate 40. Fast check inn and out. Clean and we'll kept property. Many choices for breakfast. Both hot and cold. I will be staying here again and would highly recommend this place.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you so much for your recommendation to others. Your review and comments are so greatly appreciated. But, most of all that you would stay with us again...the best compliment ever, a repeat customer. Please be safe in all your journeys.

"Very nice hotel"

marnyl2017, Phoenix, Arizona 05/02/2018

We were pleasantly surprised. Since there was no Marriott in the area, we stayed here in order to spend a little time in Williams and go to Bearizona. We were very happy with this hotel for such a great price. The staff were great. The rooms were clean, and it was nicely decorated. We would definitely stay here again.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us and write such a complimentary review. Your comments were wonderful and please know that I will share it with our Staff. We hope to see you again on a return visit, and in the meantime, please be safe in all your travels.

"Williams AZ Best Western is Fantastic!"

tomhP1663GV, Hot Springs, Arkansas 02/02/2018

The Best Western at Williams AZ is a superb stop! They have an excellent restaurant with great food, wine selection, and service. Their outdoor fire pit, surrounded by snow, provided a magical setting to enjoy a glass of wine. I'd recommend this hotel to anyone passing through Williams.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for your nice and descriptive review about our Staff and Hotel. We want you back on your next visit to Williams, Arizona. Your comments were so refreshing to read. Please be safe in all your journeys.

"The best Best Western"

kevinkA573ET, Everett, Washington 31/01/2018

Excellent value, excellent decor, excellent staff, excellent experience. Highly recommended. We thoroughly enjoyed our stay and would definitely plan a second stay. And only a short drive from the Grand Canyon.

"Nice ambiance "

mavrick4621, Jay, Oklahoma 28/01/2018

This was a nice place to stay very clean rooms very nice cheerful staff nicely decorated outside the rooms are cozy lots of amenities the breakfast was good but it didn't match the quality of the best western a little sub par, and I would have eaten at the restaurant but it was a little pricey for me but other than that I would recommend this place for anyone to stay

"enjoyed our stay"

Michael G, Balnarring Beach, Victoria, Australia 26/01/2018

This hotel has got those extra thoughtful touches in decor and catering. That don't cost a lot. The downstairs bar is a great space with many works of art and craft throughout. The Alaskan Amber ale went down well. Nice conversations with other friendly and interesting guests. View of snow in the pines looking out to Route 66 in the distance from our room. Breakfast much better than average, but, as travellers from Australia, we couldn't get thrilled about it. Wifi was very good and room was very comfortable.

"Nice, clean and comfortable"

Cynthia B, California 18/01/2018

This hotel sits on the side of a hill surrounded by trees. The decor is appropriately nice based on the setting. It is well maintained! The check in person was friendly and helpful. Our room was nice, clean and comfortable. The exterior was equipped with pet stations for poop bags and receptacles. I felt very safe walking our service dog around the parking lot. While it had snowed the night before, the parking lot had been cleared. The location has a nice restaurant, but we were to tired to bother. There was no carafe of cold water in or off the lobby, but the restaurant staff gladly filled my water bottle with fresh ice water. Out breakfast was delicious, a buffet set up off the kitchen. There were many selections and the eggs were the best I had on our long journey! This is definitely a place to revisit. It is about one hour south of the Grand Canyon.

"Tucked away stay at the gate of the Grand Canyon"

riaona, San Diego, California 15/01/2018

The best. We drove up to a tucked away and quaint hotel in the forrest. It was a five minutes drive on Route 66 to the town of Williams. There is a gas station hear the bottom of the hill, but it gave us easy access instead of driving to the main town. We arrived to a friendly front desk. She was able to accommodate our family and placed us in a room that was perfect for fun and easy access. The room was spacious, but we did not have a microwave. I would have appreciated a microwave. The only thing that we didn't like was that the pool and hot tub were closed for repairs. Other than the maintenance closure, I would highly recommend this hotel.

"Pretty, neat hotel"

spancha, Oak Park, CA 10/01/2018

This is a standard Best Western, in spite of the 'Plus' - the exterior and the lobby were very good looking, but the interior and the room looked a bit more standard. The beds in our room were nicer than I expected - we needed the good sleep after landing there late in the night! The breakfast is pretty simple - not much of variety - but it was well-laid out, and there was plenty of space to move around and sit.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us and writing a review to share with others. We do appreciate your constructive really helps us to improve. We hope that you will stay with us again, when you are in Williams, AZ. Please be safe in all your journeys.

"Nice hotel. Awful night crew."

chrisnellep, Williams, United States 09/01/2018

The lady who was working the front desk when I checked in didn't seem to care that I had arrived and took her time counting down the cash drawer she was attending to. I walked in told her I had a reservation and it took her about 5 minutes before she even said another word or was interested in getting me, my father, and my kids checked in. It was around 1130PM, so we were VERY eager to get our room. Instead, she made me stand there and acted like it was a hassle that I came in as she was counting her drawer. It was very rude, and considering I work in the hospitality industry (also a hotel - Hilton actually) I found it very appalling. She was not welcoming at all. She also told me that I couldn't pay the way I wanted to that evening, that it would have to be taken care of in the morning as she had no access to a computer. ?! (But yet, she had access to all this cash...really?!) When I went to check out in the morning the lady at the front door seemed a tad bit annoyed too and wondered why it wasn't in the system or at least noted in some way, shape, or form. Eventually, all was taken care of and it wasn't a problem. Nice location, nice breakfast, clean room... I would probably stay here again. I just wouldn't check in at night.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
I am so sorry for the rudeness that you encountered upon your arrival at our Hotel. Believe me that is not the way that we train our Staff to treat our customers/guests or anyone for that matter. That is not acceptable in our "Hospitality Industry". I do apologize to you and your Family for not feeling welcome. Please forgive us for "lowering the bar" on guest appreciation. I am happy that the rest of your stay was enjoyable and that you would consider returning to our Hotel on another visit to Williams, Arizona. Please be safe in all your travels.

"Great entertainment, but a small disappointment"

User 08/01/2018

We went to this Best Western just to celebrate New Year's Eve and see our friend Omar!. He entertained us well and made our evening great. Thank you to all the staff for checking us in and making things comfortable in spite of our foal up in dates. A note to those who helped us with our luggage - when getting a tip - say thank you!! Our Morgans are worth more than you think and you seemed disappointed. Clean, great food. Only complaint for us - no king size beds with a bath tub offered now!! We prefer that over showers. Our preference!

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
We are so happy that you came to visit us during our New Year Celebration of 2018. Our Entertainer Omar has a special talent with music and we are so blessed to have him with us! I will share your comments with our Staff, it helps us to improve on our Customer Service and customer/guest awareness is everything in our hospitality industry. I do apologize for the change in our King size bedded rooms for only sorry that you were inconvenienced with that during your stay with us. We wish you a Happy New Year and also, a wish you safe travels.

"Great value with this hotel!"

babysweetie9, Chicago, Illinois 08/01/2018

Overall the hotel is very nice and have good location. It is very clean and comfortable. The only things need to be improved is the breakfast. If the breakfast have more variety, that would be excellent.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for staying with us! We really appreciate your comments about our breakfast, it helps us to improve the experience. Your priceless...thank you! Hope to see you again when you visit our area, again. In the meantime please be safe in all your journeys.

"Great place to stay after a long day at the Grand Canyon"

franciscorE9454QP, Bakersfield, California 07/01/2018

The location was great, it was on our way home from the grand Caynon. We will definitely stay again here. The rooms were clean. The breakfast was great. The staff was very helpful. Glad we picked this hotel.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
We are glad that you chose our hotel, too! We want you back whenever you visit Williams, Arizona again. So happy that you enjoyed your visit with us and that our Staff was helpful. That is so important in our hospitality industry! Please be safe in all your travels.

"New Years eve stay"

jstaggs12, Dewey, Arizona 01/01/2018

My wife and I decided to go to the Grand Canyon for our anniversary. We decided to stay at the Best Western in Williams Az for New Years Eve. We checked in a little early with no problem. The room was found to be spacious and comfortable. There is a full service restaurant and a lounge. The restaurant was a little pricey and we choose to eat New Years Eve dinner in Williams. There is breakfast provided with was adequate. The hotel was very nicely decorated for Christmas. There was a New Years Eve party with no cover charge. We loved our stay there and will be going back again.

"Quick trip to Bearizona"

User 31/12/2017

The hotel was very nice and has a beautiful stone fireplace in the lobby. Everything was decorated for the holidays, which made it very festive. We ate dinner at the restaurant and it was yummy. I have two cons. Our heat/AC unit was not working properly. Our room was like a sauna and the breakfast, although had a lot of choices, had bland and runny oatmeal and eggs.

"Nice place poor service."

Ines A, Williams, Arizona 30/12/2017

The customer service was something to be desired for. When we asked for hiking trails we were told “over there”. No specifics considering there were really cool trails we found on our own. Breakfast was average at best. No fresh fruit, and very little selection. The rooms were very warm

"Best Western at Williams is Exceptional"

User 29/12/2017

The Best Western at Williams Az. Is an exceptional hotel. The guest rooms are renovated and tastefully done. Nightstands have plug ins for electronics and showers are walk in! Really well done! The restaurant for dinner is very good and breakfast is great! Real plates and silverware! No plastic utensils!!! Service staff friendly and make the experience wonderful!

"Trip to the Grand Canyon"

W9454BVanthonyl, Cedar City, Utah 29/12/2017

Just decided to visit the Grand Canyon by train. The BW provided us a nice, comfortable place to stay. People were great and helpful. The pool was closed (expected), but the hot tub was nice!! There are two “jets” that pushed us off the bench, best ever!!


User 27/12/2017

Such a great place. Clean, friendly, good breakfast. We got in late on Christmas night and was a smooth check-in. It was beautifully decorated for Christmas. We left out early the next morning after a good breakfast. Wish we could have stayed longer.

"Highly recommend"

Jackie_in_MO, Kimberling City 27/12/2017

Staff was friendly, entire facility was neat and clean, room was very comfortable and restaurant exceeded my expectations. Location was convenient but the driveway was icy and therefore somewhat unsafe but loved the overall visit!

"Beautiful location"

U5971HAgailm, Asheville, North Carolina 26/12/2017

The lobby & entrance was decorated beautifully for Christmas. Very friendly staff. Great little town just a minute away. I really enjoyed my stay there. Driving cross country is hard. Getting a good nights sleep is a must! most comfortable bed of anywhere else I stayed!

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you so much for your kind review and descriptive comments about our Staff and Hotel. We are so happy that you enjoyed your stay with us and we hope that you will plan to return on your next visit to Williams, Arizona. Please be safe in all your journeys.

"Good Room , good Rate , Good Breakfast"

Rust-E-Junque, Hermiston, Oregon 23/12/2017

No problem Best Western stay! Decent breakfast , ready earlier than stated at desk - Comfy room , great view , but outdoor pool wasn't exactly inviting , even it it was open , was 12 degrees Fahrenheit when we left!

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you so much for your great review and complimentary comments about our Hotel. We really appreciate your business and hope to see you again on your next visit to Williams, Arizona. Please be safe in all your travels.

"Comfortable Night's Stay to Prep for The Grand Canyon"

tskinn18, Cincinnati, OH 22/12/2017

The Best Western Plus Inn was a last minute booking that delivered a comfortable night's stay. We had been in Sedona and decided to extend our trip for a day at The Grand Canyon. had a great offer adding to the featured values of free Wi-Fi and continental breakfast (featuring the pancake machine). The rooms were updated with new bedding, carpet and bathrooms (shower-only). Also included was a convenient mini-fridge. Of note, it all depends on the night, but the walls were a little thin and we could easily hear hallway chatter and a baby crying in the room next door. Hotel location was at the end of the main area, so somewhat secluded and no traffic noise. Overall, a great stay that met our needs and our budget. I would recommend the Best Western Plus Inn when looking for a stay near Williams.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us...we are really happy that we met your needs and budget during your Holiday travels. Hope to see you again, on your next visit to Williams, Arizona. Please be safe in your journeys.

"Whatever You Need"

Ted S, Goodyear, Arizona 21/12/2017

Rooms were comfortable, clean and quiet. An on-site restaurant made it ideal, check in and relax. A short drive into Williams for the Grand Canyon Express or dinner. Overall a good place to stay should you go to Williams.

"Great option for you visit to Grand Canyon (south rim) and stay in Williams"

RDerringer, Kansas City, Missouri 21/12/2017

This hotel sits just west of downtown Williams, a short five minute drive, and offers comfortable rooms, outdoor swimming, lounge and breakfast. The property sits up on a small hill and has a nice view of mountains, ample parking and outside sitting area.

"Excellent hotel"

Max S, San Jose, California 21/12/2017

I had bad experience at best western in LA so I was hesitant but this hotel restored BW brand to me. Location was bit secluded which can be good or bad. I liked it because it was by the woody area and quiet. Town is few min drive. Drive to Grand canyon is 1 hr, which is better compared to driving from flagstaff which is ~2 hrs. Facility seemed modern, clean, and net. Well decorated as well. Room was large spacious, bed had extra foam pad which made it very comfortable but pillow could've been bit better. Bathroom was bit small than expected. Towels were located on the shelf below the sink near the bottom, rolled and stacked next to each other - when I pulled one out, adjacent towels would fall on floor. Everything was working great. Breakfast was great, verity of items offered. Dining area / lounge area was nice as well. It was higher quality compared to similar hotel category. Wish I could've/should've stayed here longer.j Great value. Highly recommend this hotel.

"Great Experience"

abels951, Riverside, California 19/12/2017

The was my first trip to Williams, Arizona; and it was a blessing in disguise that the original hotel I tried to stay at was booked. All staff at the Best Western were pleasant and professional. My family and I plan to return for the polar express and this will be our first choice hotel.

"Very Nice Hotel - Great Staff"

Rama S, Amarillo, Texas, Usa 18/12/2017

We use this hotel annually as we travel to and from California. The staff is always polite and helpful. Also, they allow pets and on this trip we had a dog who had just had surgery and had limited mobility. We let them know we would need a ground floor room as we did not want to have to carry the dog up and down stairs. They accommodated our needs. The pet room was clean and very well maintained. We appreciated their help and concern for animals and our stay.

"A Great Place to Stay in Williams Arizona"

Richard P, Las Vegas, NV, United States 12/12/2017

I have stayed at this property a number of times both business and pleasure. This staff in this property are second to none. It is very hard to single out one person because they are all standouts. The rooms are clean and the beds are very comfortable. The entertainment they have at the bar on Friday and Saturday night is very good. It's great to sit down and have a drink and listen to music. I have found no better place to stay when I am in Williams.

"good hotel experience"

cindydS2482LB, El Cajon, United States 03/12/2017

very pleasant people that work there. Comfortable beds and good hot shower. Breakfast was good. They had entertainment in the evening. Very close to the Grand canyon. We got back to our room late, didn't get a chance to try there restaurant.

"Trip to the Grand Canyon"

Kimberly W, Mesa 03/12/2017

Great place to stay in Williams, AZ. We travel with our dogs, they have rooms just for you and your furry family members. The location has plenty of walking around space to enjoy time with your pets. Beautiful location. Very clean and friendly.

"Always Pleasant"

scottsK2126AZ, Thatcher, United States 29/11/2017

Always a pleasant stay and a good value in Williams. Full service hotel with nice bar, restaurant, and breakfast. Very friendly staff. Close to downtown without being in "downtown". We will stay here again

"A Bit Too Noisy"

ProfessorDana2011, Burnet, Texas 29/11/2017

The stay at this hotel was marked by unending noise in the hallway. People running up and down the hallway as well as yelling and seemingly unruly. Finding peace and getting a good night's sleep was difficult. I realize it was a holiday weekend, but management needs to maintain control and provide for all guests. Disappointed and frightened at times, I was even reluctant to leave my room. I found the rooms to be average but clean. Overall, staff service was average as was the breakfast.

"Great Experience"

User 27/11/2017

This was our first visit and we were extremely pleased with the hotel and it's staff. We felt very comfortable in our rooms and the beds felt like my memory foam bed at home. I would recommend this hotel as it was recommended to us by friends. We will definitely be booking our next years trip here as well.

"Beautiful inside and out!"

Jamie C, Colorado Springs, Colorado 26/11/2017

We loved staying at this property; beautiful landscaping and set in the trees! Sitting around the fire pit at night and looking at the stars was a great way to end our day of travel. Décor inside was unique; lots of Native American art, dolls, etc.

"Great Hotel in Williams, AZ"

User 26/11/2017

I'd definitely stay here again. I travel a lot and this was a terrific accommodation at a reasonable price...nestled in the woods but still very close off the main highway so you don't have to go far. We had a large, clean room. Restaurant food was very good too. It was nice after a long day of travel to come back and be able to eat at the hotel. It's about an hour from the Grand Canyon and close to other attractions such as Antelope Canyon & Horseshoe Bend (about 2-3 hours).

"Haven in the woods"

callDep, Canal Fulton, Ohio 23/11/2017

Beautiful scenery sets the tone for this beautiful overnight stay. From the friendly staff to the warm, homey lobby to the steakhouse restaurant, on sight and clean, comfy rooms, this hotel is a, stop again, hotel. Will definitely be back

"What's lacking in the bathroom????"

280nedas, Johnstown, United States 23/11/2017

The hotel and staff were excellent and very helpful. The room was clean, bed comfortable, complementary breakfast good. But, what the heck was with the bathroom accommodations?? The recent redesign of the guestrooms included the bathrooms that lacked ANY TOWEL BARS!!! How do they expect guests to "save" towels for multiple use when there's no place to hang them in the bathroom????

"Best vacation ever"

pamelawN717WF, Chatsworth, United States 21/11/2017

We had such a great time at this hotel. Centrally located, great beds and food. The staff was very accommodating. We would definitely return to Williams and stay at the Best Western Plus. The breakfast was really good and the restaurant at night had the best food and service. The gym is a real plus also to workout we really enjoyed that also

"A quiet stay in a pretty setting"

sarahsi, SRQ 20/11/2017

This was a stop along a cross country move from Southwest Florida to Seattle, Washington. We were traveling with our rescue dog, so it was necessary to find properties and make reservations ahead of time. I researched tripadvisor, as I always do before making reservations, and this trip was no exception. It's my "go to" before reserving anywhere! We arrived a bit before check in but were given a room. The front desk person was pleasant enough and the room was very nice and clean. It was a good stop mid journey and would stay again.

"Beautiful setting"

kleetz2015, Maple Valley, Washington 18/11/2017

As a first time visitor to Williams, I was really unsure about what hotel to book for our 3 night stay in October. I must say we were pleasantly surprised upon arrival. Both our rooms were very clean and updated. The hotel offered many amenities such as a workout room, outdoor pool and fire pit. My only regret is that we couldn't stay longer to take advantage of everything. The hotel setting is privately nestled among the trees and off the main road. It was nice to have the extensive breakfast each morning before we headed out. Makayla was quick to clear our plates and was always so friendly each morning. Some of the reviews I see talk about the disappointing breakfast but while we were there, it was wonderful and quite extensive! The Best Western offered a friendly staff who answered all our questions and they were most helpful. Location was just an hour to the Grand Canyon and just a few minute drive into town where there were many restaurants. I would definitely stay here again.

"Beautiful setting"

BuddAZ, Arizona 15/11/2017

Our first stay here in Williams. Hotel was set in amongst the pines, and away from downtown Williams. Heard no trains at all. King room suite was perfect for us. Our only complaint was the breakfast selections .. not very exciting at all.

"Williams AZ Best Western Plus"

timothykR3358FT, Tucson, United States 14/11/2017

Room was a great size, breakfast was excellent and well prepared, plenty of parking for my full sized long bed PU truck. I was told that the restaurant at this Best Western served the best Steak in Williams AZ, and I wasn't disappointed. The service staff was always friendly and helpful. We really liked the large fire pit and seating outside on the patio. It was a great place to converse at the end of the day. Nice touch!!

"Enjoyable stay"

marypB926XE, morgantown, United States 13/11/2017

Best Western Plus Williams Inn was a wonderful place to stay. The staff was courteous and efficient. The evening we arrived they had live music which was very entertaining. I only wish we had gotten there earlier. We ate at the restaurant which was also very good and the wait staff was excellent . We got there about 20 minutes before they were to close and we never felt a bit rushed. People came in after 9:00 and they still sat them and I don't think they felt rushed either. The room was very clean and also had a charging station by the bed for our devises. The mattress was also very comfortable and I am very picky. I almost asked what kind it was. The shower had one of the rain heads. My husband and I were more than satisfied. It was the best place we stayed while visiting Arizona. It is also very centrally located between Sedona, Flagstaff and the Grand Canyon. I wish we had based our trip from this hotel. The hotel was reasonably priced as well.

"Nice weekend stay"

mikayla73, Phoenix, Arizona 10/11/2017

We were here for two nights to take the train from Williams to the Grand Canyon and had a great stay. The hotel was clean and our king room comfortable. The bathroom had plenty of towels and there was only a shower, no tub, which I think is a great idea. The whole hotel looks like it was recently updated and was done well. They have a very good breakfast with a variety of hot and cold offerings. There's a bar and restaurant also. We had a drink at the bar and it was good. The bartender was very friendly. We didn't try the restaurant. The hotel sits up on a hill on the west side of Williams. It is in nestled up in the pines and was a relaxing atmosphere. We would definitely stay here again when we're in the area.

"Beyond expectation!"

Daniel M, Thunder Bay, Canada 10/11/2017

Love the Best Western Plus Inn of Williams. Quiet, clean & comfortable room. We'd been traveling across America visiting friends & National Monuments. B/W Williams out-shined them all. We stayed two days but would have stayed more if we could! We would recommend this hotel!

"Comfortable Stay"

VietVet114th, Prairie City, Oregon, United States 09/11/2017

This motel is located in a private setting on a hill surrounded by trees and forest. It has a large, well lighted parking lot and capable, efficient staff. The room we stayed in was large and quiet and very clean. The price was reasonable and I would gladly stay here again.

"Nice, clean hotel, almost off the beaten path"

APittsburgher, Pittsburgh, Pennsylvania 08/11/2017

The hotel is located in a forested area, but is still very close drive-wise to various stores and attractions on rt 66. Our room was clean and staff was friendly. Be careful when using the showers - make sure the door isn't "overclosed" or water might go onto the floor. Shower products are Bath and Bodyworks eucalyptus spearmint. Our room had a miniature fridge. Breakfast is very good - they even have a pancake machine. If you're on the first floor, you might want to close the blinds at night. People who bring dogs will walk them around the facility, giving them the opportunity to look into rooms.

"Bravo BW! "

User 08/11/2017

This Best Western hotel isn't the same BW your parents stayed at. This BW was impeccably clean, towels and linen were fresh and the bed was incredibly comfortable, probably the most comfortable hotel bed I've slept on. Free HOT breakfast is always a plus. Way to step your game up BW, definitely on the come up.

"Best place i have stayed in a long time"

LissaAllen, Albuquerque 08/11/2017

I loved this place. The setting in the pines, off the beaten track, was lovely. The cleanliness was devine. The decor of the rooms was very pleasant. I was very impressed. Some one told me this PLUS line is greatand it was.

"Nice place but breakfast was dire"

Efenechtyd, Ruthin 07/11/2017

Stayed for 3 nights in October. The building, surroundings and room were perfect. Spotlessly clean, very comfortable large bedroom with lovely shower room. Staff were helpful, friendly and very efficient. We had dinner each night, the food was very good and the waitresses (no waiters on duty!) excellent. However, we were extremely disappointed in the breakfast. Other reviewers rave about the breakfast. We honestly can't see why. There seemed to be nothing there that could be called 'fresh' except for some apples. The eggs had been sitting around getting more and more overcooked for ages, as was the 'ham'. Everything else was sugary, bland and could really be described as 'children's comfort food'. Best Western describe it as a 'continental' breakfast. Pancakes, doughnuts, sugary cereals, sweetened yogurt, biscuits and gravy do NOT constitute a continental breakfast. That's an American breakfast. However, we will say one thing in its favour: It was better that the Days Inn breakfast we had in Flagstaff. That was inedible. If you want a real breakfast, come to the UK. This presumably means European.

"Best Western Plus Williams, Arizona"

N7202OFkathleenm, Detroit, United States 02/11/2017

The loveliest setting! Nicest hotel we stayed in on our trip to California. Staff was unfailingly helpful and friendly. Intend to return and do train trip to Grand Canyon. Waitress dressed as Minnie Mouse for Halloween was especially good!

"Excellent base to vist Grand Canyon"

Peter J, Oxford 31/10/2017

We originally booked a three night stay here to visit the Grand Canyon. It is situated on the edge of the town but is only a few minutes drive into Williams. The hotel was lovely. A great welcome from the reception staff. We stayed on the second floor in a King room. The bed was very comfortable. The room was huge with a sofa, fridge, desk and large tv. Good clean bathroom. A very good breakfast was included which had cereal, fruit, bread and pastries, a variety of cooked eggs, ham, sausages or bacon. We ate in the restaurant on one evening and had a very nice meal. There's a bar serving a full range of drinks. There is a very inviting looking pool which was clean, unfortunately we didn't have time to use it. Williams is such a lovely small town and the area is so nice we decided to stay an extra night and the staff were able to allow us to stay in the same room despite being busy. We would definitely recommend this hotel to stay in on a visit to Williams.

"Great Choice"

snowbird8729, Tucson, Arizona 30/10/2017

We stayed here for a couple of nights while visiting the Grand Canyon and Bearizona. It's very nicely located on a hill and quite scenic. Rooms were good, beds were comfortable and the breakfast was decent. It's a great choice if you don't want to stay at the Canyon. We didn't care, but it would be a bit far to walk into town.


Jeanette Z, French Valley 29/10/2017

Location was excellent, along with the hotel itself. Liked it was out of town by maybe a few miles. Williams is a very nice town a Breakfast was better than expected, with a range of selections. Room and bed was comfortable. Perfect stop before the Grand Canyon NP.

"perfect escape from the great outdoors"

User 28/10/2017

after several days of roughing it in New Mexico and Arizona's beautiful scenery, the hotel was clean and comfortable with excellent staff to guide us to the laundry, hot tub and pool. Bed was comfortable, there was plenty of light in the room and there was live music playing in the restaurant in the lobby area.

"the "best" choice"

469surajits, Los Angeles, United States 26/10/2017

excellent rooms , neat , good decor, inviting exteriors.. hotel staff greeting you warmly &looking after your smallest needs ,good rested time well spent : well what else do you need ?!?!? we are for sure going back here again ,, :) all smiles!

"Room are large"

User 26/10/2017

The rooms are large in this hotel. The rooms are also very clean and seemed to be more upscale in my opinion, The location is very close to town of Williams. The restaurant's food and service are really good.

"Trip to Grand Canyon. Stayed in Williams"

244galem, Escondido, United States 25/10/2017

Our room was really nice and clean, plus it was near an exit, which was convenient since we brought our dog. This hotel had everything that we could ask for, when bringing a dog. Even their restaurant had a "dog friendly" side, so we could eat there instead of taking dinner back to our room. Hotel was one of our favorites on trip.


20170, Virginia 25/10/2017

The Best Western Plus in Williams exceeded all expectations. The facility appeared to be new or recently remodeled. The lobby, restaurant, and amenities were elegant and spotless. My room was perfect and the bed was one of the best I've ever slept on. The breakfast had a great selection of hot items. I particularly enjoyed the outdoor spa, located on the patio with a heated pool. The patio and restaurant have a wonderful view of forested mountains to the north. I very much enjoyed my stay at this Best Western.

"Relaxing stay"

Diane P, Peoria, Arizona 24/10/2017

We love this place because of the outdoor fire pit, the lounge and comfortable rooms. Sometimes they have entertainment in the lounge but not this time. They have a great restaurant and cute gift shop as well.

"Very nice hotel in Williams"

puppymama1, Canton, Georgia 17/10/2017

We stayed here for 2 nights for our Grand Canyon visit. We picked the town of Williams specifically because we wanted to use Marvelous Marv for our tour of the Grand Canyon, and he is based out of Williams. This Best Western is one of the nicer hotels in Williams.. it is up a hill in a wooded area, so not too much road noise, even though it is right off I-40 and the main road of Williams. The room was clean, the free breakfast was good and the location was perfect. Very close to the main area of Williams with gas stations, grocery store, restaurants and shopping only a few minutes drive away. The wifi was slow and intermittent and I had to stand next to the window in the room in order to use my cell phone, but I would recommend this hotel if you are planning to stay in Williams.

"Find somewhere else to stay"

Jeffrey T, Benson, United States 16/10/2017

I've stayed in Best Western properties for 60 nights during leisure travel in a variety of states this year, so I have plenty of experience on which to base my opinion, that ,for this property, is not good. I found it to be seriously overpriced for what you get, even when using Best Western Rewards points. I found the staff to be lacking in commonly expected customer service, the room ( I had a king suite) to be nice, but not deserving of the price. These days, even significantly more modestly priced chains offer in-room microwaves, but this "Plus" property did not. They also have coffee in the lobby, but you won't find that here. The Interstate exit was closed due to ongoing construction, but there was no signage at the detour exit for this hotel that is nicely secluded in the woods. Good points were cleanliness of the room and breakfast area, ample seating for breakfast and the usual hot and cold breakfast offerings. The shortcomings of this hotel and staff make me question the merit of its being classified as a Best Western Plus. Because of the lack of value I found, I would recommend that you find somewhere else to spend your travel money.

"Birthday Stay"

maryaA8733MI, United States 16/10/2017

Nice hotel with live entertainment on a Tuesday night, very friendly staff, great breakfast, hotel a little pricey but great experience. Could use more attention to the hotel lobby restroom during happy hour

"Wonderful stay"

Marcia H, Vancouver, Canada 15/10/2017

Check-in was easy and the two staff members at the front desk were very helpful. Our room was large and clean. Each bedside table had a charging station and a lamp with cool, easy-to-use-in-the-dark light switches. There was a nice-sized refrigerator, but no microwave for rewarming coffee, etc. There was no safe in the room, though there were apparently safety deposit boxes at the front desk for those in need. The bathroom had quite a bit of counterspace, lighting around the large mirror, a rain-shower shower head that was positioned high enough up the wall for tall people like myself (a very welcome 'plus'), a heat lamp on a timer, and lots of towels. There was no bathtub, but the shower floor was textured, plus a rubber mat was also provided. The one strange thing I noticed is that there wasn't a towel rack on the wall for hanging in-use hand towels or washcloths near the sink. The heated pool area was large, with plenty of lounging chairs, and as well, quite a number of chairs and tables in an area outside of the pool itself. The hot tub was more spacious than we were expecting, and in a nice, relatively sequestered area outside, but the jets were a bit, shall we say, 'energetic'. Breakfast was wonderful. The pancake-maker unit was a first for me and very cool. We did not eat in the restaurant, so can not comment on that. Overall, our stay was great, and if ever we are back in the area again, we will stay here without a second thought.

"Pleasant stay in Williams"

cgaskell2016, Vancouver, Canada 15/10/2017

We stayed here for 2 nights. Good central base to Flagstaff and the Grand Canyon. After check in we were able to go to the lounge and relax over a drink. The king room was very comfortable. It's nice to have a sofa in a room. Everything was exceptionally clean. Very quiet hotel. The only complaint is that the bar fridge was rather noisy and we had to unplug it for the night. Williams is a nice town to stay. It is on the Route 66 and has alot of cool shops and restaurants.

"Great hotel. Great location. Great staff. Overall great value for the money. Convinced me to use the Best Western chain"

24gregoryw, Ocean Isle Beach, North Carolina 10/10/2017

Great value for the money. Excellent hotel and staff. Convinced me to use Best Western more often. Excellent breakfast was a bonus. Beautiful setting and views. Convenient location and close to amenities.

"Very nice stay"

W2836DVandream, Colorado Springs, Colorado 09/10/2017

Very pleasant stay. Easy drive to Grand Canyon and back. Quiet location away from all the congestion of other Grand Canyon tourists staying closer to the park. Complimentary full breakfast was nice and had ample selection of items. Room was spacious, clean and arranged nicely so we weren't tripping over each other. Enjoyed visiting Williams on two evenings during stay. Good food and friendly staff. Would definitely recommend and return if in the area again.

"Keep it simple and clean."

Daniel H, Radcliff, Kentucky 09/10/2017

Nice hotel. Clean and well lit. The rooms are sensible and comfortable. I have no complaints about the service I received and the staff was nice and considerate. #grandcanyon, #southrim, #route66, #family

"Very nice"

sreed92253, Palm Springs, California 08/10/2017

The Best Western Plus of Williams Az was a very nice comfortable place to stay... The Bar was great and the Restaurant was good... I would say great but there wasn't much for a vegetarian... Breakfast was good and is included in your stay. The room was very clean and newly renovated... I will definitely stay again.


Julie B, Jeffersonville, United States 08/10/2017

Beautiful, clean hotel. Nice staff, excellent breakfast. I'd recommend for a stay if visiting Grand Canyon South Rim about 1 hour away or Route 66. We stayed just one night, staff made nice recommendation for dinner in town.


stephclarkecpt, Los Angeles, California 05/10/2017

This hotel has renovated and it's the best room I have stayed in yet at a Best Western. Most comfortable bed I've had and the amenities were awesome! Internet speed was quick and room super nice! HIGHLY recommend especially if you are going to The grand Canyon! Close location without having to pay prices too high!

"Grand Canyon"

Kevin W, LK Arhd, United States 04/10/2017

My Wife and myself were very pleased with this Hotel. We didn't arrive until late after a full day of driving but it was worth every penny. Price for the room was very reasonable for what we received. The place is Beautiful and would recommend highly.

"Beautiful surroundings"

Ray B, Boulder City, Nevada 04/10/2017

Everything was perfect Except the bed sheets. I didn't expect luxury sheets but certainly not sand paper. Over All, wonderful experience. Loved the Kachina lounge. Decor superb! A little pricey to purchase. Only an hour from Grand Canyon.

"Breakfast is horrible"

43brynnee, San Diego, United States 04/10/2017

Everything was good and the restaurant for dinner was excellent. However, the internet goes in and out and the breakfast is horrible. The rooms were clean and nice enough. The pool was even heated even though it was cold outside.

"Very nice and new"

lovetocamp90808, Long Beach, California 02/10/2017

My husband and I took a short vacation to Flagstaff and Williams, AZ last week. We stayed at the Best Western Plus Inn in Williams and were very impressed with everything about it. The room was very comfortable and very clean with ceramic coffee cups and good quality coffee in the room (I like my am coffee). The bed was comfortable as well as the room and the bathroom was very nice and roomy. There were nice breakfast offerings in the morning. The hotel is located close to Interstate 40 and easy to find. It is up on a hill surrounded by trees where it's very quiet. The parking is plentiful too. In the evening there was live entertainment that was very good and there is a lovely steakhouse located inside near the lobby. It was so nice that we didn't want to leave! The every staff person we encountered was very helpful and pleasant. We will definitely stay there again on our next trek though northern Arizona.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Wow...Wow...What a review! Thank you! Thank you! We are happy that you chose to stay with us and most of all that you plan to return for a visit. It was great to read that you enjoyed our Staff, Hotel, Western View Steakhouse and our Entertainer, Omar. You had the "Total Experience"...and I am glad that you "didn't want to leave". That says a lot! We will be here, until your next visit. Please be safe in all your travels.

"Good stop before Grand Canyon"

Opal4775, Wisconsin 28/09/2017

Nice hotel just west of Williams. Nice rooms, great breakfast, friendly staff. Entertainment in evenings in bar area. Downtown is about 1 mile east with several restaurant choices. Recommend as a stopover before Grand Canyon.

"wild west williams"

User 28/09/2017

Stayed at the BW Williams for 2 night on our Canyon tour of Az. The hotel is conveniently located near the I40 as only a few minutes from the Williams downtown area on Rt66. The town is very true to it's roots as a western hub and its heritage along Rt66. A fun place to visit.

"Great Stay!"

311virginiah, Cherry Valley, United States 28/09/2017

Peaceful stay since this BW was on a hillside away from traffic noise and pedestrian chatter. Super breakfast but it was served only until 9:30 am which was a little early for vacationers relaxing and sleeping in. Amenities such as gym, lounge, restaurant and gift shop were easily accessible.

"Resort Feel without the Price Tag"

westernmeggie, Western Australia 28/09/2017

Secluded in the pines, you wouldn't know you were a 'stones throw' from the main street of the beautifully historic town of Williams. This hotel is beautifully appointed with great service. The rooms were spacious and comfortable. My only slight frustration was having the bathroom and closet doors both opening into the small 'kitchette' area - not perfect but manageable. After 3 months travelling the US we enjoyed our best breakfasts yet. Loved having 'real' cutlery and crockery instead of the usual single-use, through way kind. Also loved being able to eat-in at the restaurant with live entertainment - all at a reasonable price. Easy access to the Grand Canyon, lovely town to explore. I can't recommend this hotel more highly!

"Tremendous Hotel!"

JimA2003, Doylestown, Pennsylvania 27/09/2017

We really enjoyed our stay! The hotel staff, Christina, provided many outstanding suggestions where to tour and how. The hotel was perfect. (Clean, organized, friendly) We met so many nice employees and guests! Mona in the Dining area kept breakfast organized, clean and she was very helpful and friendly! We traveled with Canyon Dave's Tours to the Grand Canyon and our guide, Kenton, was extremely knowledgeable! A perfect vacation!

"Southwestern Decor, beautiful surroundings, real easy on and off interstate"

2doglady, Knoxville, Tennessee 22/09/2017

The website kept saying this hotel was full and this was where I wanted to stay so I called a couple of times before our trip and did manage to get a room after all! This was such a nice place -- nothing especially fancy but decorated more than most hotels, very clean, and so quiet. The room had a small refrigerator, too. The staff was pleasant and helpful on check-in and check-out. They have a small gift shop there in the lobby for snacks, miscellaneous items you may have forgotten, and gifts. The breakfast area was spacious and food was fine. We went to Route 66 to eat dinner. Overall our stay was short here at the hotel, but we were very pleased. I certainly recommend this hotel and would stay here again if I am in the area again.

"Excellent value for your money"

SuePhoenix, Phoenix, AZ 21/09/2017

I think this hotel gives you an excellent value for you money. AAA rates. I liked this hotel because it is nestled in the ponderosa pines, rather than being right on the highway or "in town". Williams is a super cute little town on Route 66. This hotel is a great place to stay while exploring Williams and surrounding area. There is ranger station about a two minute drive from the hotel that will give you a map of very lovely hiking trails very close by. The hotel staff were all very friendly, especially the ladies at check in. The rooms were clean and large (we had a king bed and the room actually had an additional sitting area with an additional TV ` but I don't think that's true of ALL the kings rooms). There was a refrigerator and coffee maker. Our room looked out to a pine forest. There is a pool and a hot tub, and a very nice hot free breakfast. If I had one tiny criticism it would be that the hot tub was not hot enough. Warm, but not hot. I loved this hotel and would stay here again. We ate dinner at the restaurant and it was very pleasant. They had a guitar player in the lounge. I feel I need to add that it's my firm belief that if you are going to the Grand Canyon, the best way to do that is to book a room at the El Tovar, The Bright Angel Lodge or the Kachina Lodge and be right there on the rim there for sunset and sunrise when the crowds of people are gone! These three hotels are right on the rim and worth the extra money. Nothing, nothing, nothing wrong with the Best Western, just not my opinion of the best place to stay if visiting the GC. Oh yes ~ and gas in Williams was 50 cents more per gallon than we paid in Flagstaff. Fill up elsewhere.

"Lovely setting"

Linda C, Private 20/09/2017

Beautiful location and grounds. Private jacuzzi with strong jets staff welcoming but room lacked a micro and the sofa was uncomfortable seating for a three night stay. Night shift young girl for early checkout was a bit disheveled and unfamiliar with computer, only 2 weeks on the job, sweet girl though.

"It was great."

wayners2017, Lancaster County, Pennsylvania 19/09/2017

Everything was ok. The room was great except for the air went down at 11pm. Pool was super. Could have had a complementary breakfast. All the other Best Westerns we stay at offers breakfast. Why don't you have a free breakfast?

"Welcoming and clean delightful location"

robertmV5100AT, lakewood, United States 19/09/2017

We have stayed at this location several times and enjoyed it. WE would recommend it to others. The rooms were clean and we had a delightful view. It was freeway close and easy to find. The variety of food was excellent.

"Vacation with out of state guests"

G M, Scottsdale, Arizona 14/09/2017

Entertaining friends from out of state and spending time at Grand Canyon. excellent Hotel in all respects. To fulfill required number of useless words as required to complete your surveys required text would be waste of time.

"Nice overnight stay"

John M, Meridian, Mississippi 14/09/2017

Stayed here for 1 night. Was very comfortable. The rooms are very large and clean. The hotel has a restaurant and bar with live music. The only down side of this property is the price. I feel it is overpriced and one can get the same amenities for much less.

"Williams Stay"

richardmS6841BY, Tucson, United States 13/09/2017

The hotel was clean and the staff was excellent. Check in and out was easy and quick. The hotel was located in a quit area and was easy to get in and out. Close for eating in or going out. I would stay again, no question. Good value but not cheap. breakfast was good but needed a little more variety for longer stays.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thanks for your wonderful review and comments about our Staff and Hotel. We do appreciate all your suggestions because they truly help us continue to improve. But, was delighted to read that you would stay with us compliment ever! We want you back and also, please be safe in all your journeys.

"Trip with friends"

User 13/09/2017

This is a plus hotel. Overall a very nice facility. Great bfast options. Check in/out was smooth. A/C ran very well. Beds were comfortable and not too soft. Though we got there late in the night I did find some pizza and fast food places open close by.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
We want you back at our Hotel, when you visit Northern Arizona again! We appreciate your time and all your efforts in sharing your comments with others. We do like to read your perceptions because it does help us improve what we are doing in the Hotel. Please be safe in all your travels.

"Top notch"

PennyMax, San Luis Obispo, CA 11/09/2017

Williams best western is absolutely over the top for best westerns. Friendly staff, beautiful location. It's a little out of town, but worth it. Beautiful collection of kichinas. Close to the golf course and they have all the aminties you could ask for You won't be sorry

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for staying with us and we are so happy to read how much you enjoyed your visit with us! We appreciate you taking your personal time to share your comments with others. We hope to see you again when you are in Williams, Arizona. In the meantime, please be safe in all your journeys.

"best place to stay in Williams"

vondaw688, Ottumwa, United States 07/09/2017

I highly recommend this hotel. Stayed here several nights and the staff was very friendly and helpful. The room was very clean and the beds were very comfortable. No question that when we come back to Williams, we are staying here. The hot tub was one of the best I have seen at a hotel. The lobby was gorgeous -something you would see in a high dollar hotel.

"We Loved Our Stay And So Did Our Bike"

Fred C, El Paso, Texas 06/09/2017

My wife and I traveled from El Paso to Williams on our motorcycle to spend a couple days at the Grand Canyon and the Sedona/Flagstaff area for the Labor Day weekend. Being a Harley Owner and member of the Harley Owners Group, we received a discount for staying at the Best Western. With our reservation, I had requested a secure place to park my bike and if possible a room where I could keep an eye on it. I was pleasantly surprised when I was told that I could park our bike next to the front door under the roof. We were also given the room on the 2nd floor directly over the area where the bike was parked. Thank you Best Western Plus Inn Of Williams for catering to the needs of us motorcycle riders and understanding how paranoid we are with our valued 2-wheeled treasures. All of the staff at the Inn were super friendly and helpful. The room was clean and comfortable. The setting among the pines was beautiful and quiet. We especially enjoyed the breakfast buffet each morning. We found the food to be better than found most other hotels in this category. We also appreciated the fact that they use real dishes and silverware. As a final note, I want to recognize the young lady working the breakfast area. She was there every morning and was attentive to the diners' needs and was friendly to everyone. She made a good breakfast a great breakfast. She deserves a raise.

"wonderful inn"

george s, Truth or Consequences, New Mexico 06/09/2017

on our way to vegas, we stopped here for a night, excellent staff, facilities, room, and the view is spectacular... hiked around in the woods a little bit after dinner... so peaceful, and serene. uised the gym in the morning, niicely equiped, and had a wonderful hot breakfast afterward... staff was very friendly and helpful... we will be back... thanks.....

"Great surprise!"

Rebecca P, Cleveland 05/09/2017

I spent 3 nights here while visiting the Grand Canyon. I was so pleasantly surprised by how nice it was. The staff was very friendly and helpful. The rooms are spacious and comfortable. Great value and a great location if you're heading to the Grand Canyon.

"Lake Powell return"

368lesab, Huntington Beach, United States 04/09/2017

This hotel has the best staff. From the time we checked in, through dinner and later that evening till we checked out everyone went out of their way for us. We stayed here on our way back from our houseboat trip at Lake Powell. We had dinner in the restaurant and enjoyed the in house entertainment. It was our sons birthday and he was serenaded. We cant wait to stay there again next year. Lesa

"Best Kept Secret"

101suel, Danville, United States 31/08/2017

What a lovely hotel with a relaxing atmosphere set in the pine trees. The on-premise restaurant served a delightful dinner and had an extensive menu. Breakfast was delicious, too. Decor was pleasing. We'll be staying at this hotel often when passing through Williams.

"Good breakfast in dramatc dining room"

Ana S, Burke, VA, United States 30/08/2017

The breakfast is very good & more generous than many hoyels in a chain. The dining room has soaring window views of the lovely pone environment & the unterior design features Kachina dools & other Native artifacts. Very attta tive. My room seemed newly renovated & was very pleasant. Staff was helpful & friendly. The price was reasonable, especially considering the proximity to the Grand Canyon during high season. I have returned to this hotel aeveral times & find it a welcome place.


TJandTR, Portland, Oregon 29/08/2017

Our king room was clean, the A/C worked, and the mattress was good. All the employees seemed to like working there and were friendly and helpful. But this motel does not deserve the high ratings on TripAdvisor. I stay in Best Westerns several times a year and most of them are better than Williams. From inside our room, we could hear people in the hallway. The bathroom had no towel racks or hooks for clothes. In-room wifi kept disconnecting. Our phones had no T-Mobile reception in our room. The carpet in our non-pet & non-smoking room smelled like pets had been there. The little fridge vibrated its cabinet and ran loudly most of the time. A compressor ran and vibrated our 1st floor room near the pool. Breakfast service was excellent, and the food was plentiful but the only yogurt was artificially sweetened, fruits were canned, meats looked pressed, oatmeal was seriously watery, and the gravy looked like flour. I was happy to just use their utensils and milk with my dry cereal and dried fruits. Thankfully, there was no TV in the breakfast area.

"Always a pleasure"

castaicresident, Castaic, CA 28/08/2017

This was our second time staying at this hotel. This time, we had driven up from Durango, CO and stayed at the Best Western Mountain Shadows there. In contrast to that one, we breathed a sigh of relief as soon as we walked into the Best Western Plus of Williams. It is well appointed, classy, roomy and the service is excellent. There were beautiful views out the window and from the pool and spa. There were Bath and Body Works toiletries in the bathroom and the shower was very nice. No bathtub, but I didn't mind that. No clothesline, which I did mind, but not a deal breaker. Good breakfast, with a yogurt dispenser (that makes it more environmentally friendly and less wasteful) and do-it-yourself pancakes though there was no waffle maker, which some people might prefer. They had special longer parking spots for vehicles that were towing trailers or boats. My husband and I were on an 8-day road trip through Nevada, Utah, Colorado and Arizona and this was probably the best hotel we stayed in.

"Pleasantly surprised"

Cindy A, Westminster, California 27/08/2017

This was a great hotel to stay for a couple days. After driving through Williams, I was worried about the condition of the Best Western, but pleasantly surprised when we arrived. It was nestled in the woods and the hotel decor was impressive. The room was clean, well maintained and I felt a sigh of relief upon entering the room. Everything worked well and very much enjoyed our stay. The breakfast was okay and could use some healthier options, but the lowfat yogurt was a good alternative. All in all, this was a great stay!! I do recommend this hotel.

"Great Resort and Hotel"

David A, Mesquite, United States 21/08/2017

I travel a lot, this was one of the best Hotels I have stayed at. I would recommend it based on price, comfort and staff. The View and patio were awesome! We are going back again soon for more time and to relax.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Wow...thank your for the nice comments in your review. We are so happy that you enjoyed your stay with us and are planning to return....greatest compliment ever! Please be safe in all your journeys.

"Lovely atmosphere"

User 21/08/2017

We stayed there for a few night. We traveled to Grand Canyon everyday, which was easy and quick. The location of the hotel is great and lovely with the trees. We absolutely loved our stay and the outdoor pool and jacuzzi. The reception staff was very nice and helpful. The only downhill of our stay were the dirty plates at breakfast (we had to go down through at least 4 to find one clean plate) and grumpy staff at breakfast area. Chatting away in spanish and busy with their own business. At least the food was fine, but seeing the moody lady didn't help.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for your review and descriptive comments about our Staff and Hotel. We thank you so much for bringing to our attention areas that we can improve on for complete guest/customer satisfaction. I truly apologize for the "grumpy-moody" staff lady at breakfast and dirty dishes! There is absolutely no excuse for dirty dishes. And, you do not have to endure bad attitudes from anyone while you are staying with us. Thank you, again for bringing this to our attention. We hope that you will stay with us again when you are in Williams, AZ, in the meantime, please be safe in all your travels.

"Great affordable hotel"

lesliebM6534PD, Phoenix, Arizona 21/08/2017

Excellent value for the money! Nice setting, friendly staff, clean spacious rooms, on-site restaurant (the food was amazing!), so many amenities for what you pay. The complimentary breakfast had the most selection I've ever seen. If you need extreme silence, ask for an end room, as the walls are kind of thin, and hall and lounge noise does carry a bit. I would stay here again in a heartbeat.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
We want you back to stay with us again! Thank you for choosing us and writing such a positive review and complimentary comments about our Staff, Hotel and Western View Steakhouse. Please be safe in all your travels.

"Lovely location"

Happily-Retired4344, Redlands, California 20/08/2017

This hotel is located up off the highway among the trees in a beautiful location. We enjoyed the good service and lovely room, and would recommend this to friends. The mattress was a little bit hard for our liking, but new and clean.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you so much for choosing to stay with us. We hope that when you are in our area again that you will plan to visit us again. Thank you for recommending our Hotel to your friends, we could not ask for anything compliment ever! Please be safe in all your travels.

"Great Stay, great service"

User 20/08/2017

Don't know, but so well kept it seemed like a new facility. Staff was courteous, prompt and helpful. Breakfast was varied, generous and very good. Elevator was awkward to use with luggage cart and only on the west end of hotel, so if you need one insist on room nearby.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us and writing such a complimentary review on our Staff and Hotel. We do very much appreciate all the feedback on the elevator and it truly helps us improve. Glad that you enjoyed the breakfast and variety. We hope that you will be back when you are in our area, again. Please be safe in all your journeys.

"Repeat Customer"

33ayset, Torrance, United States 17/08/2017

I travel between California and Texas regularly to visit family. This is always on my list of places to stay. I originally picked it because it is pet friendly, but even when I am not traveling with my dog I stop here. The location is beautiful. It has an outdoor patio and fire pit. The on-site restaurant is a wonderful place to go after a long day of traveling.

"Away from traffic flow."

R7458XMmarkt, AZ, United States 17/08/2017

Stayed 08/15/17. Sits back from highway so no highway noise. Surrounded by pine trees. Internet work very well, streamed Netflix. Included breakfast buffet had usual continental fare plus scrambled eggs, gravy, biscuits, sausage. Whole fruits, fruit bowls. Air conditioning worked well. King bed, sofa, flat screen TV. Plenty of room lighting. Elevator is located at end of building rather than in center by lobby. Quite a walk if your room is upstairs and at the far opposite end of hallway and you are making multiple trips to bring luggage upstairs. Second visit to this property. Used as stop on Route 66 road trip.

"Disappointed This Time"

Cheryl P, Woodruff, South Carolina 16/08/2017

This has always been the greated Best Western we have ever stayed. But this time was a bit disappointing due to the HVAC problems and the room had not been sanitized prior to our occupation of the room.

"Williams AZ BWP"

Q5466SIjillc, Glendora, California 13/08/2017

This hotel is a great spot to get away. It's quiet and tucked away from hustle and bustle. The staff at the front desk, restaurant, housekeeping are extremely helpful and friendly. This is our 2nd stay this year and plan to back often.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
We want you back! fact, just make our Hotel your "Home away from Home". Truly, we thank you for taking your personal time to write such a complimentary review and adding such kind comments about our Staff's guest/customer service skills. Please be safe in all your journeys, until we see you again.

"Excellent Value"

User 13/08/2017

Excellent value-clean, wonderful staff, once rooms, very good breakfast. Only problem was mosquitos out by pool/hot tub and I had not brought bug spray-that said it was due to the short rainy season. I would definitely go back.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
We are so glad that you chose to stay with us! Thank you for your descriptive comments about our Staff and Hotel, we do truly appreciate them and use them to improve on our service and facilities. So sorry about the mosquito situation...they were not invited guests, and very hard to control (humor). Thank you for your understanding. Please be safe in all your travels.

"Better than expected!"

kas400, Newark 10/08/2017

Stayed here one night with my family en route to the Grand Canyon. We booked a Best Western Plus in Sedona as well. I was expecting the Sedona hotel to be the better of the two from the higher price and photos online. However, this hotel was much nicer. Rooms were large and clean. No great views because of the location but you're not in the room very much so that's not a negative. Although outside of the main town, parking there wasn't an issue. The pool and hot tub were very nice. Breakfast was better than expected and there was plenty of seating. For the cost, location, and quality, it's definitely worth it. I'd stay here again.

"Grand Canyon adventure"

LK F, Chicago, Illinois 08/08/2017

Hotel was clean. They would not allow early check-in which was a little inconvenient. The bar had good drinks the food at the restaurant was very good the breakfast buffet that was included was quite comprehensive. A very easy approximate hour drive to the Grand Canyon on a two-lane Highway

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us and enjoy our amenities. We are so happy to read that you enjoyed our Western View Steakhouse and Kachina Lounge. We hope that when you are in Williams, Arizona that you will plan to stay with us again. Please be safe in all your travels.

"Excellent Hotel and Restaurant"

Happa71, Yorba Linda 08/08/2017

This was our first time in Williams and first time to visit the Grand Canyon. This hotel is a little away from the middle of Williams amongst the pines. The front desk provided excellent service and our room was very clean and spacious for our family of four including teens and a small dog. Like most BW+ hotels, this one provided free parking, exercise room, self-laundry, free wi-fi and free breakfast buffet. Great hotel in a very nice setting.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Wow...Wow... Thank you for the great review and comments about our Staff and Hotel. We want you back on your next visit to Northern Arizona. In the meantime, please be safe in all your travels.

"Highly recommended."

K4893DNdavidw, Pasadena, California 07/08/2017

Lacy & Christina at the front desk were extremely accommodating! Highly recommend this facility to anyone that need a hotel in Williams. Conveniently located to town center and the railway station. Rooms are equipped with USB hubs.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
What a wonderful compliment to Lacey and Christina, please know that I will share this review with them. Thank you for choosing to stay with us and please know that we want you back on a return visit. In the meantime, please be safe in all your travels.

"Not family friendly"

Ammo68, Redwood City 07/08/2017

So I stayed with my 4 year old . This hotel had a bank that played in the lobby every night . I could not believe it The noise traveled all around the hotel and trying to get a kid to sleep was difficult at best

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
I am sorry that you child could not sleep during your stay with us. In the future, I would suggest that you get additional information before making reservations , if the hotel you are choosing to stay with has Entertainment. The majority of our guests enjoy our added amenity of Entertainment in the evening hours from 5:30PM- 9:30 PM. To request that we "shut it down"...was not the solution... for the enjoyment of the majority of our guests. But, we did "shut down" early at 8:30PM your first night, as a compromise to your request. I did not understand why, on your second night stay that you did not request to be moved to another room away from our our Entertainment area? Please be safe in all your travels.

"Great stay on way to Grand Canyon"

User 02/08/2017

Beautiful hotel! Had a great restaurant in it with live entertainment. Very relaxing sitting outside near the firepit. Staff was great and rooms comfortable. The view was gorgeous and very quiet. Definitely recommend staying here.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Wow...thank you for the wonderful review and comments. We do appreciate your perceptions of our Staff and Hotel, it truly helps us to improve on areas that are needed. We also share your comments with our employees, so that, they learn too! Please be safe in all your travels.

"Travel stop..."

DM N, Huntington Beach, California 31/07/2017

Nice BW motel along Route 66. West of town. Never heard the train. Newer model A/C does not blow right on the bed. Stayed here a couple years ago and rooms/bath upgraded since then. Breakfast and Wi-fi good. Evening dinner restaurant and bar lounge. Parking is easy.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us again. We so appreciate your business and happy to read that you noticed our upgrades and improvements. We hope to see you again when you are in Williams, Arizona and we want you to be safe in all your travels.

"Not one negative thing to say"

Mcoreo2, Vacaville, California 28/07/2017

I've stayed at many BW hotels but not recently. So when I came to stay at this one I was truly wowed! Great service, spacious clean updated room, good wifi, dog friendly, great Indian and cowboy type decor, lots of parking, the complimentary bfast was pretty good too. Just excellent compared to my previous stays with this chain. Wish I could've stayed another day or two to chill. The in house restaurant was also good, we had dinner there. Highly recommend staying here if you're going to be staying in the area!

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us and we are so pleased that you enjoyed the changes in Best Western..."we are moving on up"! We do appreciate your time and efforts in writing a review and sharing it with others. Your comments are so positive and complimentary and we hope that you will return to stay with us again when you are in Williams, Arizona. Please be safe in all your travels.

"Great property; too far to walk into town."

User 28/07/2017

I had never heard of a Best Western Plus before, so didn't know what to expect when I booked it. This place was great! The only drawback was that to go into downtown Williams you had to drive, otherwise, it was an hour long walk uphill back to the hotel.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Wow...thank you for choosing to stay with us! Was happy to read that you enjoyed our Best Western Plus and thought it was great. Please when you return to Williams, Arizona plan to stay with us again. Sorry about your transportation situation...Williams does have a taxi service to the Hotels and Restaurants. Let us know, next time and we can help with local information. Please travel safely in all your journeys.

"Grand Canyon Vacation"

Sharla F, Prescott Valley 27/07/2017

This BW+ was very clean, the staff members were friendly and very helpful. The grounds were well kept except for a couple of shipping containers (which would've looked with a coat of paint). The free morning breakfast was what you would expect at most motels, good selection and well stocked. The resturant's menu is acceptable and provides a decent meal for the price.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us and taking your personal time to write comments that help us improve. It is truly appreciated! We are also happy that our Staff was helpful and accommodating to your needs. We hope that you will return when you are in the Williams, Arizona area, in the meantime, please be safe in all your journeys.

"Nice and clean; good restaurant"

User 26/07/2017

The hotel has a great atmosphere - not what I was expecting from a BW. The room was clean and the restaurant was pretty good, offering a variety of steaks, salads, and Mexican-style food. I would stay here again.

"Excellent overall experiance"

User 25/07/2017

This is a very nice hotel with reasonable prices. We were very pleased with our stay. The breakfast is great too. We will defiantly stay here in the future. They even have washer/dryer for you if needed.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Wow...we are so glad that you liked your stay with us and will plan to return and stay with us again in the future. Best Compliment Ever is a repeat guest/customer! Nice to read that you enjoyed our amenities as well. Please be safe in all your journeys.

"Nice Discovery"

Chris L, Oklahoma City, Oklahoma, United States 25/07/2017

We spent a night here after visiting the Grand Canyon, and I would certainly recommend the Best Western Plus to anyone. The room was well appointed, clean and the beds comfortable. Check-in was super fast and the staff friendly.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing our Hotel we are so happy that you enjoyed your stay with us and recommend us to others. Your review and comments are truly appreciated and we want you to come back and make this your home away from home. Please be safe in all your travels.

"Great place on route 66"

Patrick D, Calgary, Alberta 24/07/2017

This was a lasy minute reservation to accomodate us from a rainy day (and night) where the staff was really helpful and cordial. The hotel (lobby, room, restaurant and lounge) were in great condition. Thelocation is great with easy access to highway 40. Will stay there againfor sure, if in the area.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Best compliment ever... to our Staff and Hotel is to say that you will return and visit us again in the future. Thank You and we greatly appreciate your review and comments about our Staff and Hotel. Please know that we will share this review with them. Please be safe in all your journeys.

"Great place to stay..."

User 20/07/2017

We have found the BW to be a great place to stay. It offers clean and comfortable rooms, nice breakfast and above all friendly and helpful staff. What more could one ask for in their travels. I would highly recommend the BW for holidays or for business will be pleased with the experience.

"Quiet and seculed"

User 19/07/2017

Hidden in the pines above rt 66 at the west end of Williams this is probably your best choice for a relaxing stay. Ride the train to the canyon one day and visit Bearazona the next. My vote for worst place to eat is the South Rims Garage but the libations are pretty good.

"Small Town Jewel"

P4472EBannes, Midlothian, United States 19/07/2017

My sister, my son and myself stayed two nights at this hotel. It is a gem, up a hill, off Route 66. It's clean, quiet, decorated well, has fast WiFi, very clean pool and jacuzzi, and fabulous free breakfast. There's also a lovely restaurant open for dinner, although we didn't eat there. Most importantly, the staff, from front desk to Maintenance and Housekeeping, were friendly and helpful. My son left his precious Teddy bear in our room at check out, and we were long gone when we realized. I called, and they didn't stop looking until he was FOUND! Very important customer service skills! Recommend this location highly!

"Rivals 4-5 Star Hotels"

897eileenf, Cedar Creek, TX, United States 18/07/2017

I used to have a job where I traveled extensively on an expense account. I stayed in many 4-5 star hotels. The BWP at Williams, AZ rivaled any of those experiences. However, unlike pricey 4-5 star hotels, the BWP in Williams provided both coffee and an excellent/extensive breakfast. Staff was friendly and courteous from check-in to check-out and in between. Wonderful.

"Great breakfast!"

User 17/07/2017

Very quiet rooms and easy access to the ice machine. I really appreciated the breakfast setup using real silverware and plates. Made me feel like I was at home. My children really liked the 6 foot outdoor pool and the nightly entertainment was a nice touch to an overall wonderful stay.

"Great location."

davidtd2017, Oxford, United States 13/07/2017

Good location, and staff and hotel were excellent. Family really enjoyed the stay. Breakfast was very good. Close proximity to sites especially the Grand Canyon. Also saw Sedona, Pueblo ruins and a volcano we didn't know existed.

"Great place to stay when visiting the Grand Canyon"

sheilagG3690DT, United States 12/07/2017

Loved this hotel! Clean, comfortable rooms, fabulous complementary breakfast, beautiful pool/patio area. I would gladly return to this hotel. Only one downside, no in room microwave. Easy drive to the Grand Canyon, short drive to downtown Williams.

"Best of the Best Westerns"

TravelingGirlyGirl, Broken Arrow, Oklahoma 11/07/2017

We started staying at Best Westerns last year and have had some nice hotels. This one was, by far, the nicest yet. The room was beautiful, bed was comfortable - everything was very clean. My husband was impressed by the lighted mirror in the bathroom.The room had wood plank tile instead of carpeting. It looked very elegant and probably stays much cleaner than carpet. We had a drink and appetizer in the bar right off the pool area (beautiful) while listening to live music after we checked in. The next morning I got up early and took a walk around the area.The hotel is right off the highway but in among the pines. There's just something about the smell of the air! I had received an email for $20 off the next stay through a rewards program but wasn't sure how to apply that. The young woman at the front desk read my email and made sure we received the discount when we checked in. I can honestly say

"Tucked Away"

Jim J, Las Vegas, Nevada 11/07/2017

We visited over the 4th of July. The staff was very pleasant. We ate dinner in the steakhouse and found the food to be better than average "tourist restaurant" quality. The property has a great layout for the outside amenities. Great fire pit next to the pool. We were lucky enough to have one of the four rooms with a small balcony. We sat on the balcony and watched the fireworks. All in all, a great stay.

"We've been to a few Best Western, and the "Plus" maybe worth the extra few dollars!"

Onephzw, Albuquerque, New Mexico 10/07/2017

Stopped for the night before heading out to Grand Canyon next morning. ( 1 hr. drive) I was impressed by the surrounding. The hotel nestled on a wooded hill but right off the freeway exit. Very nice continental breakfast with high quality eggs and pancakes. The lounge were nicely decorated with what looked like a stage for alive band at night. I would of gone for a sit if we had the time that night. Rooms are clean and easily accessible ( unlike another hotel I'm about to complaint about, haha). Somewhat not related to the hotel but just an observation: the gas station right at the turn to Best Western Plus had the HIGHEST price gas compared to other surrounding stations by up to 50 cents per gallon. It added up when you are refueling an 40 gallon RV!

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us, I hope that you will return when you are in Northern Arizona, again. Your descriptive comments about our Hotel... helps us to keep getting better for our guests/customers... like you! Please be safe in all your journeys.

"Best Western - Williams, Arizona"

Angela M, Thomasville 05/07/2017

Lovely big room, excellent restaurant and staff. Close to Bearizona which we were visiting the day after our stay. There are no cons for this hotel or staff and many pros - the restaurant offers excellent choices (one of the very best meals we had on a two week cross country trip). Great breakfast offering, clean rooms, wonderful amenities. I am particularly partial to "real" glasses and coffee mugs and they are provided here. Easy to get to right off I-40.

"Great hotel"

Maydreamscometrue, Arizona 04/07/2017

We booked three rooms and they put us all right next to each other. The rooms were a good size and very clean. The room has a fridge. Good breakfast, nothing fancy but it hit the spot. Everyone at the hotel was very helpful and nice.

"Best - Best Western Yet"

REX C, Sacramento, California 03/07/2017

We stayed at this Best Western on 1 July 2017 and found it to be the best Best Western we have ever stayed at. The room was excellent. The USB and power outlets located on the desk and the night tables was SMART--beats having to do contortions trying to plug a phone in behind the bed. The bar, gift shop, and fire place were really nice. Breakfast was good, it actually had eggs and meat as opposed to the bread with a side of carbs.

"Great Hotel!!"

Michelle F, Oklahoma City, Oklahoma 03/07/2017

Secluded up on a hill. Only two floors but had a lot to offer. Free breakfast that has a lot of choices. Free internet. Nice size outdoor pool. Lounge area with full bar. Nice size rooms with queen size beds. Refrigerator with a big counter above. Nice size bathroom that will fit two people getting ready. Plenty of towels. Staff was very friendly and helpful.

"An Unexpected Delight"

pamelabZ6171VD, Syracuse, United States 29/06/2017

We liked this hotel so much that we decided to stay an extra day. Aside from the cleanliness of the room, the bed was super comfortable! The breakfast was more than satisfactory too. We especially liked the location. Close enough for our trip to the Grand Canyon - and we loved the town of Williams - an unexpected delight.

"Best of Williams, AZ"

RaftingSisters, Santa Barbara 29/06/2017

This hotel is set up against the mountains with pine trees and evergreens that are beautiful. The propertyis very well maintained and the staff couldn't be nicer. Great little gift shop!! The proximity to route 66 is fantastic, and the town is very welcoming as well. Staff helped us find a car wash and was very accommodating! Great place to stay to take the train to the Grand Canyon as well!!


User 28/06/2017

The rooms were very clean. The staff extremely friendly. The location was perfect. Fairly close to the grand Canyon. Downtown Williams is adorable. And is close to flagstaff too. The pool was clean and pretty. The hot tub was clean and soothing. The restaurant is a bit expensive.

"Love this Chain. Highly reccomend this place"

TDORTT, Amarillo, Texas 28/06/2017

This Vacation would have been perfect if I could have found one of these or a Bw Plus for every motelThis chain has suprpassed all expectations for 3 weeks of traveling from Central Louisiana to all of the west Coast and back. The rooms are fab. The grounds are gorgeous Here. This is the best hot tub ever. My kids enjoyed the pool. Lounge and restraunt. My Favorite place to stay is with this chain.

"Love this hotel"

Jujobee, Arizona, United States 28/06/2017

We stay at this hotel overtime we visit Williams. They have a great restaurant inside. Nightly entertainment is a singer who has a huge repertoire! Very friendly staff! The rooms are quiet and very clean!

"Comfortable stay."

Justin O, Temecula, California 22/06/2017

Excellent hotel staff. Outdoor fire places and tables were well placed. Was a business trip for me but still enjoyed the hotel. Location of hotel is on the outskirts of town with only one restaurant nearby.

"Great visit!"

Joanne L, Phoenix, Arizona 22/06/2017

Wonderful stay.......great restaurant!! I highly recommend this hotel and a dinner at the restaurant is a must even if you don't stay there. Treat yourself if you are in's worth the trip!!

"Best Stay EVER!"

enriques523, New Mexico, United States 18/06/2017

Was very good! I loved the fact that they didn't give no Hassel! They were on top of it! I will be coming back to stay in Williams,AZ and will be looking to stay her again. The staff was very friendly to us that we were very amazed and satisfied!

"Don't stay here if you want a quiet night!"

katc2214, Cleveland, Ohio 16/06/2017

The location of this hotel is great, but the noise is simply overwhelming. We stayed on the second floor and had to drag our suitcases up 2 flights of stairs to a room right by both the laundry machines and ice machine. Needless to say, we had to hear the dryer going all night and people filling up on ice at 3 in the morning. Also, there is live music played nightly in the lobby area, which is equipped with huge speakers. We were assured the music would only play until 9pm, but the second night it went on until about 10pm. When we called the front desk to complain, the music only seemed to get louder. I realize that 9-10pm isn't that late, but we're from the east coast, so in reality it was about midnight to us. I stay at a hotel to get a good night's sleep, not for the bad live music in the lobby. The hotel is right on Route 66, so if a hotel guest is looking for some live music, they could go down the road to a bar. We don't need to hear it in our rooms!

BestWesternHotels, Corporate at Best Western Plus Inn Of Williams, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"vines family stay Williams Az."

RANDY V, waco, United States 15/06/2017

the BW in Williams is outstanding. Starting with the drive into the parking lot you feel as if you are approaching a resort. Entering into the lobby you are greeted like an old friend the staff are exceptionally friendly and knowledgeable of the area and the amenities of the hotel. The restaurant is equally exceptional, the portion sizes are huge and there is nothing but great food on the menu.


HELENT9215E1, Arizona 11/06/2017

it was a romantic place . i had a lovely meal & danced to great music. the room was quiet & remember it from a few years agoe., the reason i returned was a memory of a great stay in a excelent place,& hope to return soon again.

"Best Western @ Williams, AZ"

G5755UEstevenm, Savoy, United States 08/06/2017

Great hotel experience. Room was very clean and well-maintained with comfortable beds, no issues related to climate control, bathroom, etc. Staff was very helpful and courteous. Great lounge and gift shop. Would highly recommend. Hotel is within 1 hour drive of Grand Canyon Village, very accessible.

"Great in Williams, AZ"

User 08/06/2017

Beautiful hotel with wonderful service. Perfect for touring Williams and the Grand Canyon area. Don't miss this one. Convenient to downtown shopping (which is some of the best). The staff at the hotel is friendly and helpful. Breakfasts are the best.

"Nice atmosphere"

itsmeagain468, Edmond, Oklahoma 08/06/2017

The hotel was a great place to stay for our continued trip to the Grand Canyon. The room was very clean and comfortable for our family of 4. It seemed to be an older hotel that had been nicely remodeled and updated! A wonderful treat to have breakfast outside on the patio overlooking the mountain view. Loved the bath products.

"Fine hotel for passing through to Grand Canyon"

divegirlelaine, El Cerrito, California 06/06/2017

We were passing through Williams on our way to the Grand Canyon, and the Best Western Plus looked about as good as anything in town. Williams is a small town that is nothing but tourism trade for the Grand Canyon, full of small little motels, small little places to eat, and tourist shops. The Best Western is located a bit out of town off Route 66 and I-40, so it is convenient and is away from all the hustle, bustle and traffic (both car and foot) of the main little town. Like most of the tourist hotels that cater to the national park trade, it is overpriced for what you get – I'm afraid that is just the reality when you are doing park visits. Reception was friendly enough and there is a steak house with full bar right off the lobby (see Western View Steakhouse in a separate review). The breakfast area (included in our room rate) was also in that dining area. There was an outdoor pool and spa that we did not use. There is one elevator at one end of the long row of rooms so you could use it if you had large or heavy bags, which we did. The hallways and rugs needed a refurbishment, a theme that held throughout the property. Based on the clientele that we observed, the place seemed to cater to an older, quieter crowd, but we think this was somewhat due to the demographic hitting the national parks during the off-season. It seemed like there were mainly foreign visitors and older couples during this time of the year, but the older, quieter crowd was OK by us since we felt right at home! Overall, the room was dated and plain, all the furnishings were tired and the room really needed refurbishment. We had a semi-suite with a sitting area (love seat with coffee table, room for two luggage racks, and a dresser with drawers). Across from the king bed and two nightstands was a desk with chair and a lamp. An etagere located across from the bed and sitting areas held a TV in the top cabinet with shelves below. The bath area was off the entry with a closet across from the coffee/tea/ice area. The bath had a vanity, toilet and combination bath/shower with an aging tub. We had a mini-frig, but the room was quite dark in general. There was one small window with a filtered view of the pool. A large tree outside the room did provide some privacy. The bed was comfortable enough with the fan and bedding providing a doable sleeping environment. Wifi was OK. The usual buffet type breakfast consisted of eggs, sausage, biscuits/gravy, yogurt with toppings, pancakes, cereals, fruit, coffee/tea, pastries, juice, etc. It was a pleasant enough setting and there was enough seating for what was a good size crowd. The hot food was quite bleak, but then this is true for most such hotel buffets. So, would usually rate this property as a 3, but I took into consideration the norm of properties catering to the tourist park trade and upgraded it to a 4. While I can't rave about it, I consider it among the better of such properties.

""Great place to stay in Williams""

cbpdcop, Lebanon, PA 03/06/2017

We had a four night stay here around the end of May. We selected this hotel based on Trip Advisor reviews and were certainly not disappointed. Although just outside the main part of town, the location of the hotel is great. There is a renovation project going on in the hotel but it did not cause any issues for us. All the staff were friendly, the room was clean and the bed comfortable so no problem getting a good nights sleep. The hotel has a fitness center and a pool but we did not use either. Breakfast in the restaurant area was great with scrabbled eggs, sausage or ham, pancakes, cereal, fruit and pastries. The staff taking care of the area did a good job in keep items replenished. Tuesday thru Saturday evening the hotel provides entertainment in the lounge area; nice after returning from a day at the Grand Canyon, about an hour's drive away. Williams is a really neat Old Route 66 town; we were very satisfied with our stay at this Best Western and would definitely return.

"Nice and quiet hotel"

WaldekVAL, New York 30/05/2017

This is a perfect location for those who are going to visit the Grand Canyon and other attractions in the area. It is a quiet and clean place with a decent restaurant and breakfast included. It was a little too cold to enjoy the pool but my kids fully enjoyed the fitness room. The outside fireplace and singer are nice touches for your stay.

"Good place to stay"

Tammy W, High Point, United States 30/05/2017

Nice place to stay. Staff very friendly. Breakfast hot and good. Room was a little small but seemed to be very updated. The hot tub was not in working order. Attempts were made to fix it but not successful.

"Nice room and great staff."

User 27/05/2017

The room was very spacious. The beds were extremely comfortable. We loved the separate table for the coffee maker and supplies, glasses and ice bucket with the refrigerator underneath. The staff were very pleasant, especially the restaurant staff.

"Great place to stay in this fun town"

livetoride07, Sacramento, California 26/05/2017

We have been to Williams on a few occasions and have opted to stay in the small motels and B&B's, but this time we wanted the Hotel experience and glad we did. It's a one stop shop and had everything we need, quite, clean, great location and friendly staff almost didn't even have to leave the hotel. Would stay again? Yes

"Fantastic Hotel"

Nomadion, UK 24/05/2017

What a find, friendly staff, superb rooms, pool, jacuzzi, excellent restaurant, live music and a fire pit. A really fantastic place to stay in Williams. Can highly recommend the hotel and location, well worth a visit.

"A Good Choice for Location and Quality"

Rick S, Saint Louis, Missouri 21/05/2017

We feel the Best Western Plus would be the best choice in Williams for most people. The location was close to the highway but away from the strip in town. You do have to take the car to go into town, but if you stay here you have a car anyway. We ate at the Kicks restaurant next door, very nice and very convenient. The breakfast which was included was very complete (included pancakes, eggs, biscuits and gravy, as well as the usual cold breakfast bar items. The restaurant and bar were both good, and the staff was very helpful. There was a very nice outside deck area with pretty landscaping. Our room was spacious and everything worked. We were unable to get a reservation in the National Park, and feel Williams is a great choice.

"wonderful vacation"

lhenbest44, Carl Junction, Missouri 17/05/2017

Great motel, great breakfast, great central room to play games with the family beautiful fireplace. Our granddaughter was able to use a table on the 2nd floor balcony for breakfast while having her dog by her side,Good location coming in from Phoenix and heading to Grand Canyon and other sites Staff was great

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Wow...thank you for choosing to stay with us, we hope that you will make this your "home away from home" place to stay when you visit Northern Arizona. We are so glad that you enjoyed your visit and that our Staff made you feel welcome. Please be safe in all your journeys.

"Return Visit"

TMac012, Burns 17/05/2017

Remodel not quite done, elevator will be great addition. Room and facilities were very good, all security features worked as designed, exterior lighting worked. Restaurant was very good and not over priced, food well prepared and presented. If you are a light eater they will split a meal for two, as the meals are fairly large portioned. Live evening music is quite good same musician as last trip 7years ago.Internet speed and connection worked well. Breakfast was very good in quality and variety, well stocked. Tables were bussed frequently and clean. This property sets in a wooded area, pool and hot tub, fire pit, quite nice and well lit, clean.

"Great Property"

Mary C, Teton Village, Wyoming 17/05/2017

Rooms are beautifully remodeled and sparkling clean, beautiful setting, excellent restaurant and lounge, great decor throughout. Excellent staff and pricing. Third stay, always want to stay another day.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Wow...thank you for you review and descriptive comments about our Staff and Hotel. We want you back and want you to stay longer your next visit... Until then, please be safe in all your travels.

"Under construction but still nice"

tbergster, Lockport, Illinois 16/05/2017

Nice property, decent staff, great deal. They have a washer and dryer, which was nice. We went the first week of April, so it was still a little chilly outside, but we were comfortable and it was beautiful. Plan your meals if you don't want to spend a fortune. We were told to have a decent meal on a budget, try this place down the block. Well, we went to the wrong place and it was terrible and costly. They have a fantastic free full breakfast in the dining room. There is also a Kachina lodge with life sized Native American dolls and various Native American art forms.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for staying with us and we are happy that you liked the Staff and Hotel. We are glad that you enjoyed the complimentary breakfast, along with our Native American artwork, which reflects our Southwestern location. Please be safe in all your travels.

"Super nice hotel!"

Elaine R, Bullhead City, United States 16/05/2017

We have stayed here twice now and both times were very enjoyable! Rooms are nice, staff is friendly, food in the steakhouse is excellent and, if you are there Monday through Thursday, you will enjoy Omar, who plays guitar in the lounge area. This BW also welcomes pets and, our first stay here (last October), our dog was allowed to be with us while we enjoyed our wine and dinner on the patio. We did not take her this stay but found that the pet rooms do not vary at all from the "non-pet" rooms. ALL are very nice! We highly recommend this hotel! Oh,and if you stay there, say hello to Ramona who tends bar in the lounge. Very friendly!

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for your wonderful review and comments about our Staff and Hotel. We truly appreciate and thank you taking your personal time to share your experiences with others and we hope that you will continue to stay with us when you are in Williams, AZ. I will share this review with Omar and Ramona, because they made such an impression on your stay. Please be safe in all your travels.

"Really nice visit, solid and reliable hotel"

KjunCelt, Punta Gorda, Florida 10/05/2017

Really good hotel with all you would expect. Very helpful staff. Breakfast included, not fancy but hot and a good selection. Quiet location off the interstate and main highway - but still close. A little noisy, especially when the wind was really blowing.

"Great service"

Mulgamagnet, Gunnedah, Australia 08/05/2017

Stayed in Best Westerns and this one is right up there. Welcoming front desk, clean comfortable rooms, excellent refurbished bathroom, healthy breakfast option including full cooked meal. Would highly recommend.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for your wonderful complimentary comments and taking your personal time to write a review about us. We are so pleased that you are highly recommending us to others. We plan to use your review in our training of Staff, how important a "Good Welcome" is to our arriving guests/customers. We are hoping that when you are in Williams, Arizona again, that you will plan to stay with us, in the meantime, please be safe in all your travels.


robertooN1949XO, West Hollywood, California 08/05/2017

A home away from home!!! nice and friendly service the restaurant live musc in the evening. This is a plais that I will recommend to friends and family and co workers. I'm looking forward to ve in Williams area later.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for making our Hotel your "home away from home". We are so happy that you chose to stay with us and that you are planning to visit again. Really glad to read that you enjoyed the restaurant and music. Will share the nice comments with our Staff. Please be safe in all your journeys.

"A great base to visit Grand Canyon"

realpro5, San Diego, California 07/05/2017

Best Western Plus is up on a hill, very close to downtown area of Williams. Rooms are decent and plenty of towels provided. Jacuzzi and pool are nice. Free breakfast provided is so-so, but eliminates the need to go out and get something before a day at the park. Staff are friendly and helpful.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us and we are happy that you enjoyed our Staff, Hotel and the amenities that we offer. We want you back, to stay with us again, when you are in our area of Northern Arizona. In the meantime, please be safe in all your journeys.

"A great place"

gary w, Mammoth Lakes, California 03/05/2017

Been here before, will definitely go there again! Riding a Harley around the country for years have stayed in lot of BW. This one is at the top of the list. Great location, great rooms and a great staff (thanks Rick) make this a great place to stay when visiting the Grand Canyon.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Wow...we are so happy that you are a happy, satisfied, repeat customer that is making our Hotel your home away from home. I will definitely share this review our Staff, especially Rick and let them all read your comments. Thank you for the great review and comments. Please be safe in all your travels.

"Great hotel, nice staff"

User 01/05/2017

We stayed in Williams to visit the Grand Canyon this hotel was near local attractions and was affordable. Breakfast was great with a wide selection of foods. The rooms were recently remodeled and were clean. The staff was also very friendly and helpful.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us on your trip to the Grand Canyon. We are happy to read all your positive comments about our Breakfast, newly remodeled Rooms and Staff. The complimentary words really encourage us to keep performing the true culture of hospitality. Please be safe in all your journeys.

"Great place!!"

Linda R, Merrill, Michigan 28/04/2017

This was a very nice hotel,staff was great room very clean beds great. Breakfast was great ! I will return to this one. Price was alittle more but it's a hour from Grand Canyon ,which was nice we did the canyon first

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for your kind review and sharing it with others. We really do appreciate comments about our Staff and Hotel. We are glad that your beds were clean and comfortable. We are looking forward to your return, in the meantime, please be safe in all your travels.

"Very pleased"

grisleab, Redlands, California 27/04/2017

Excellent location with great rooms! The beds were beyond comfortable, which is rare for a hotel. The aesthetics of the hotel and room were beyond nice! I loved the live music in the lounge area and the fire place! I would definitely stay there again.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
We are happy that your bed was so comfortable and that you enjoyed our amenities in the Hotel. We are proud of our Entertainer, Omar...he is definitely very talented. Thank you for staying with us and planning to return and stay with us again when you are in Williams, Arizona. Please be safe in all your travels.


erikagX4998OD, Los Angeles, California 26/04/2017

We were very happy with the service the gals at the front desk were very helpful and the property was clean and beautiful lobby. Loved the dinning at the restaurant and the entertainment was excellent.. we would recommend this hotel to our friends and family

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
We are so happy that you chose to stay with us and that your experience was so good that you are recommending us to your family and friends. Thank You! We hope that you will stay with us again when you return to Northern Arizona. I will share your review with our Staff, so that, they understand how our guests/customers perceive their customer service and attention to cleanliness.

"Nice, quiet hotel"

Butterflyturtles, Oxnard, California 24/04/2017

Check-in/out was easy. The staff were friendly and the beds were very comfortable. The included breakfast is a great way to start your day. The bar/lounge area was great as was the nightly music. It is not in the middle of town, but about a 5 minute drive and it is just off the highway and quiet. Kids enjoyed the pool and the reception desk has towels for your pool use. They are renovating but we had no issues with it. The rooms come with an iron, refrigerator, hair dryer and free wi-fi. We would stay here again

Sheryl O, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
Thank you so much for choosing to stay with us and even better that you will plan to stay with us again on a return visit. We truly do appreciate your business and all the wonderful descriptive comments that you shared with others. We are totally happy that you and your Family enjoyed our Staff and Hotel. Please be safe in all your travels.

"Great stay"

Butterflyturtles, Oxnard, California 24/04/2017

Very easy check-in/out, friendly staff and nice comfortable beds! The included breakfast was pretty good and a nice way to start your day right at the hotel. Kids loved the pool. It is not in the middle of town but it is very quiet and peaceful. They had a lounge/bar area that we enjoyed. We would definitely stay here again.

Sheryl O, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
We are truly happy that your Family enjoyed their visit/stay with us and we are truly appreciative that you would stay again on your next visit to Williams, AZ. Glad that you were able to enjoy all our amenities and the quiet location of our Hotel property. Please be safe in all your journeys.

"Home buying"

royg554, Modesto 23/04/2017

The hotel and staff are very good we try to stay here every time we visit the area its always clean and comfortable the bar and entertainment is always fun the hot tub and pool area is very nice the restaurant is a little over priced for me

Sheryl O, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
Thank you for choosing to stay with us again, we do appreciate your business and your repeat business even more! Thank you for your sincere comment about our Western View Steakhouse prices, maybe we could have a few meals with a few different price ranges...thank you for suggesting it and let us work on it! Please be safe in all your travels and hope to see you again when you are in Williams, AZ

"Decent renovations, but..."

Joel G, Simi Valley, California 20/04/2017

This is a nice hotel that is in the middle of renovations and I got a recently renovated room. The accommodations are above average, but I think they could have a done a better job at fixing the rooms up. It's still a Best Western hotel (not meant as a compliment). The major complaint I have, which I brought to the attention of the management, is that if they want to keep it nice, they really need to make sure the housekeeping does a better job. The floor wasn't vacuumed well and the tile floor wasn't cleaned. They also didn't replace all of the towels or leave a mat for the floor of the shower, which is slippery without it.

"Good nights stay"

R4462TGjohnr, Salinas, California 16/04/2017

We always stay here on our way to NM. Nice location. Rooms in good condition and clean. Outside of Williams but very short drive of less than 1/2 mile from town. Gas station nearby. Easy check out.nice

Sheryl O, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
We thank you so much for choosing to stay with us again, our repeat guests/customers, like your yourself... are so truly appreciated by our entire Staff! It is like...your become part of our Hotel Family. We hope you continue to stay with us and that we continue to exceed your expectations. We are improving and changing through our new renovations, if you have any ideas, please share. Be safe in all your travels and thank you for your continued business with us!

"I'd give them 6 stars if I could "

User 16/04/2017

First, the location is great, tuck back off of Route 66. The hotel staff was wonderful and very accommodating. When we checked in we realized our reservation was a king, not king suite as there are three of us. The hotel quickly moved us to a different room with no hassle. The room was newly renovated, great memory foam bed, nice show and a wonderful view. The pool, spa and bonfire were great.

Sheryl O, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
We thank you for choosing to stay with us during your travels. Your comments about are Staff are so appreciated, and please know that I plan to share your statements with them. It was nice to read that you also, enjoyed our other features and amenities at our Hotel. We are happy that you enjoyed a newly renovated rooms. Please come back and stay with us again on your next visit to Northern Arizona. In the meantime, please be safe in all your travels.

"Wonderful and charming hotel"

jeryr2017, Albuquerque, New Mexico 15/04/2017

If you are visiting the Grand Canyon, Flagstaff area, this is a great place to stay. The facility is attractive with recently renovated guest rooms. The staff is very friendly with great guest service skills. The terrace with heat lamps and sitting area is lovely. If ever in this area in the future we will stay at this BW again.

Sheryl O, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
Thank you for your wonderful review and sharing it with others. We do truly appreciate your time and efforts to comment on our Hotel and Staff, it helps us to continually improve on our hospitality and attention to details for our guests/customers. Please be safe in all your travels and will plan on seeing you again in the future.

"Best Western Plus at its best"

JennyGrassValley, Grass Valley, Ca 14/04/2017

We stay at many Best Western Plus hotels because we have a kid and a dog. This was one of the best! Very clean and quiet, with a nice hot tub and heated pool. We stayed the night before and again after taking the railway to the Grand Canyon, and it was the perfect location: Close enough to be a 5-minute drive to the depot, but far enough away that train noises didn't wake up this sensitive sleeper. Friendly staff. We did our laundry there, which was effortless. Breakfast was the usual Best Western fare. The only thing I'd want to warn you about is that the mattress was very firm. The first night, our shoulders had a hard time getting comfy but by the second night we'd gotten used to it and it was fine.

Sheryl O, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
Thank you for choosing to stay with us and we are so happy to read that you enjoyed your time with us! Your descriptive review is so informative, and again we thank you. We will use your review in the training of our Staff, so that, they can learn a guest/customer perception, which is so important in our hospitality industry. We hope to see you again when you are in Williams, Arizona. In the meantime, please be safe in all your journeys.

"Williams & Grand Canyon"

kmccauley5, Phoenix, Arizona 10/04/2017

Been staying at this hotel for over 20 years. The location is perfect for both Route 66 & Grand Canyon activities. Unfortunately this will be the last time I stay since this facility will never be worth the $250/night price.

Sheryl O, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
I am so sorry of your choice to not stay with us is truly our loss to lose a loyal guest/customer like yourself. I do hope that you may reconsider your decision after our renovations are totally over and you could enjoy the next level that we take our Hotel and Staff. I thank you for being honest and wish you safety in all your travels.

"Lounge entertainment"

Lu Ann J, Hollywood, Florida 09/04/2017

We did not stay here this trip to Williams, but we did return so that we could see Omar doing what he does best. He is a entertainer with his own unique style. He has a repertoire of ever 600 songs from the 30's to current. He plays his songs based on the "feel" of the lounge. He also gives you the history of the song. If you're lucky enough to stay during a break, engage Omar in conversation, he is quite full of history, his and the music.

Sheryl O, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
Wow....what a wonderful complimentary review on the most talented entertainer in Northern Arizona. I agree with you his style, manners and ability to perform to the crowd, in our Marketplace area is phenomenal. He is such a gentleman with a rare class of sensational knowledge of music. It is truly his destiny and passion to perform. He is a class act! Thank you for taking your time to write this review. Please know that I will personally share this review with him. Please be safe in all your travels.

"Love BWP in Williams"

Lee S, Visalia, California 09/04/2017

Sixth stay here and it is exceptional. Great location, lounge/bar, restuarant and amenities. If traveling in N. AZ this is a must experience for travelers. The staff is service oriented, the food for breakfast and dinner is fresh and well presented. The Navajo Indian decor is well done. They are presently undergoing a major renovation that will be superb when completed. It doesn't distract now for guests, so don't be alarmed. We like that the property is well removed from interstate 40, up on a wooded hill so you don't get traffic noise. Shopping is just east of the property about 1 mile, where there is a grocery store and Starbucks there. Very handy. Stay here, you will not regret it.

Sheryl O, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
Thank you for telling it like it is! How refreshing that you attention to the details of our hotel are how we see them too! We truly appreciate all the comments and sharing them with others and encouraging them to stay with us. We hope that you will continue to stay with us and enjoy and appreciate our improvements. Please be safe in all your journeys.

"Near Grand Canyon"

Barry B, Mesa, Arizona, United States 07/04/2017

Could've had more information on sights, restaurants, Grand Canyon, shuttles, fees, etc, as other Best Westerns. Bed and pillows were SUPERB!!! Lounge singer could be heard down the hallways. Stay was very good, but check your bill on the way out. Ours had someone else's dinner bill on it, but they gladly fixed the problem!

Sheryl O, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
Thank you for your constructive comments on your review. We do appreciate them, because they help us continually improve in our customer service information and attention to detail (which was not the case, with your dinner bill) I do apologize for the inconvenience that caused you during your stay. But, I was glad that they solved the situation. I hope that when you are in our area again, that you will choose to stay with us, in the meantime, please be safe in all your travels.

"grand canyon"

patriciasW9129RU, Atlanta, United States 06/04/2017

Our trip was to the Grand Canyon and we picked the Best Western Plus at Williams, AZ for the price and amenities. The hotel is undergoing renovations. We were not inconvenienced by any of the work. Our room was new and very nice. It was clean and comfortable. The staff was very helpful. The breakfast was very good and plentiful.

Sheryl O, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
Wow...Thanks for choosing to stay with us and describing to others why you chose us! Was glad to read that our Staff was helpful and the breakfast was plentiful. We do hope that you will plan to stay with us again, when you return to Northern Arizona. Please be safe in all your travels.

"Good choice!"

MARGARET S, Ascot, United Kingdom 28/11/2016

Having stayed in Williams before, decided to try a different motel. The rate we got at Best Western was reasonable for the accommodation we got, so not disappointed! The motel is just out of the main part of town, and although walking down is possible, easier if you have a car. We chose this motel - apart from the rates offered - because it had a pool and a restaurant on site. Pool was clean - and warm enough! For a motel, dining in the restaurant is not cheap, but as quality of food an service was excellent, not a problem! Breakfast was the 'usual' motel style fare - ok, but have had better elsewhere.

"Fine stay close to Grand Canyon"

piabonavyn, Torrance 28/11/2016

The appearance of the place was a lot better than I expected. The staff was very helpful and service is quick. The room was comfortable and the breakfast buffet had a good variety of selections. However, the quality of food for dinner was not good. The good thing is the hotel is only 5min from downtown Williams where there are so many restaurants and shops. Very convenient

"Great place to stay South of the Canyon off I40"

User 28/11/2016

Very easy stop off of I40, also an easy drive down from the Canyon. Very clean and comfortable hotel, quick check in and out. Don't miss Kicks on 66 for dinner just next door, you will be pleasantly surprised!

"A Relaxing Stay. "

Dennis A, Colorado Springs, Colorado 26/11/2016

This is a great place to stay while you take in the sights and sounds of Williams AZ. The staff were very friendly, the place was spotless, the mattress was very comfortable, and free breakfast was the best that I have experienced. We are looking forward to staying here on our next visit to Williams AZ. To the staff at the Best Western, thank you for a great stay.

Sheryl O, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
You are very welcome from the entire Staff at Best Western Plus Inn of Williams! We are so happy that you enjoyed your stay with us...that is very important to us all! We are so glad that you made time to enjoy our Breakfast, but, most of all we are happy to read that you will stay with us again on your next visit to our area. Please be safe in all your travels.

"A gem of a hotel - roomy, comfortable, good food and service."

User 23/11/2016

We dropped in without a reservation and were so surprised at the quality of this little gem in Williams. Having noticed that Best Western Plus were popping up along the roadsides for the Western US, we decided to give this place a try. The front desk staff was very pleasant and accommodating. Our room and the common areas were clean and well maintained. Our room was surprising in size and amenities. Even great food and service in the hotel dining room and an exceptional breakfast was included. Easy access to the highway and gas station. Highly recommend.

Sheryl O, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
Wow..Wow...Thank you for your wonderful complimentary review and detailed comments, and sharing them with others. Please know, that I will share this review with our Staff training. It is important for them to know how guests/customers perceive our Hotel and Staff good and bad. Happy to read that you made time to listen to the entertainment and enjoy our Kachina Lounge and Western View Steakhouse. We want you back! Please be safe in all your journeys.

"Really, Really Nice Place to Stay"

Mike K, Livonia, Michigan 20/11/2016

This was hands down, the nicest of the Best Westerns that we have stayed in anywhere. (We currently tend to stay at Best Westerns if they are available in the areas we travel to, so this means that this is also the nicest hotel that we have been in for a long time.) The feel of this place is more like a lodge than a hotel according to my bride and she's right. There is an excellent restaurant on site. There is also a lounge and live entertainment. We had a couple of really nice meals in the "Western View Steakhouse" and then I spent a couple of very pleasurable evenings sipping wine and listening to the music... all about 50' from our room. The breakfast also was the best of our trip. It is held in the restaurant area so there is plenty of room and the food was the best of the trip too. Downsides were in the room itself. It had no overhead light fixtures and the usual "dim-bulbs" in the wall and floor fixtures. In addition, it was equipped with the now nearly ubiquitous "Blast Furnace" A/C unit with no "low fan" function for ventilation and noise masking, and which make enough noise to wake the dead when they come on only to shut off again 30 seconds later. Fortunately, the weather was nice enough to leave the AC off. If not for these two things, this would be a five-star rated place for us. Another small but important to me plus is that they make USA Today available for free.

"A cozy night in Williams"

StephanieKrishnan, Singapore 20/11/2016

I've had low expectations of motels in the US, however this was pleasant and cozy and left a really warm impression on me and my family. The staff were friendly, answering trivial questions we had about the area, and the hotel setup was just friendly. Rooms were clean, facilities included washing machines, and the location was well situated for a family wanting to spot a bit of Route 66 before heading off to the Grand Canyon.

"Best Western Williams - Great Hotel"

User 19/11/2016

We recommend this hotel to anyone travelling to Williams. The facilities were clean, the location was great and in our opinion the best rate for what you get. The breakfast and dining room were both wonderful and relaxing in the hot tub at the end of a long day was amazing.

"Best Western provides "The Extra Touch""

davebevp, Iowa, United States 16/11/2016

My wife and I have spent hundreds, if not thousands, of nights in hotels and motels. The Best Western in Williams, AZ is the finest Best Western we have ever stayed at and one of the finest hotels/motels of any brand we have stayed at. The staff was extremely cordial and helpful and a family atmosphere seemed to exist among the staff. Many extras, like fantastic restaurant, real plates and dinnerware for complimentary breakfast, etc.

Sheryl O, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
Wow...Wow...Thank you for your wonderful complimentary review and sharing it with others. We really do appreciate your comments and please know that I will share them all with our Staff. It is important for our Staff to understand how guests/customers perceive their actions. We hope that you will stay with us again when you are in Williams, AZ, in the meantime, please be safe in your travels.

"The Best Western was the best place to stay"

wbrewer177, Seneca Falls, New York 14/11/2016

After staying at a Best Western on our trip in Arizona, we decided to stay only the a Best Western because of the great rooms, service and breakfast for a reasonable cost. The rooms were large, with comfortable beds TV and WiFi service. The location of the facilities was always in a convenient location as far as access.

Sheryl O, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
Thank you for taking your personal time to write a wonderful review about Hotel and facilities, we do appreciate your comments and hope that you will plan to stay with us again when you are in our area. Please be safe in your travels

"Perfectly acceptable, but unremarkable"

wincentiveman, westport, CT 14/11/2016

Used Williams as base camp for heading to the Grand Canyon the next day. The hotel is clean, reasonably well appointed and offers a decent restaurant for dinner. Although nothing special, it's a fair value and I would use it again if staying in the area. The hotel is located just outside the town of Williams, a charming place that you should explore for bars and restaurants.

Sheryl O, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
Thank you for your constructive review, we truly grow from your comments... knowing how we can improve. We do appreciate the fact that you would plan to stay with us again when in our area. Returning guests/customers are the best. Please be safe in all your journeys.

"Nice Hotel in the Beautiful Pines"

Jomo918, Phoenix, Arizona 13/11/2016

Only spent one night here. The hotel is old and dated, but very clean. Staff was friendly, check-in and check-out were quick and hassle free. Rooms, again, were dated but clean with all the basic amenities. Beds & pillows were comfortable. Bathroom was a little tight,but it worked. Breakfast was included with the room and the variety offered was a nice surprise. Plenty of options and you could even get gluten free options on request, a plus for one of my daughters who cannot have gluten. Ample parking and easy access.

Sheryl O, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
We are so glad that you and your Family enjoyed your visit. Your comments about our Staff will be shared with them. Thank you very much for all your constructive words and know our future updates for our Hotel are already in the process. So, we hope that you will return again, to enjoy them all. Approximately a two year process overall. Please be safe in all your journeys.

"Great hotel great location"

User 08/11/2016

Stayed here two nights while visiting the Grand Canyon. It's one exit away from the main strip in Williams, and it's in a really beautiful wooded area. The room was very nice, and the bed was comfortable. My one very minor complaint would be that The TV was a little small and got some poor reception on a lot of the channels. The breakfast was top notch, they had eggs, biscuits and gravy, pancakes, and a breakfast meat. They also had toast, oatmeal, yogurt, and various pastries. Basically anything you could want for breakfast. Would highly recommend this place again.

Sheryl O, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
Thank you for your positive response and please know we will get the TV working in your room, thank you for telling us about it. We are very proud of our breakfast buffet. We are so happy that you enjoyed your stay for two nights and that you would recommend us to others. We hope to see you again and in the meantime, please be safe in all your travels.

"Best of the Best Westerns"

Recy H, yuma, United States 06/11/2016

This hotel is located in a beautiful setting in Williams Arizona. This is a great place to stay if your going to the Grand Canyon. The grounds are beautiful and well maintained. The staff are professionally dressed, friendly and always helpful. A new elevator has been installed along with new locks on the outside doors which provide for great security. The breakfast is at the top of the list for Best Western. Presented well, with a good variety of breakfast items. The on sight restaurant is nice, with a great Margarita, although a bit expensive for our needs. We did try the Mexiican food. It was ok, just not up to what we are accustomed to living close to the border.

Sheryl O, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
Wow...thank you for the awesome review and comments about our Hotel and Staff we do appreciate your time and efforts in describing our Hotel, Staff and facilities to others. We will be working on improving our menu items in our Restaurant. Please be safe in all your travels.

"great stay in a great American town"

Susan J, Victoria 05/11/2016

We were pleased with our stay in Williams. The staff was exceptionally helpful in giving us local information about Williams and area. The bed was very comfortable and the room was clean. Easy access to rooms. On route 66! which is kind of fun. We'd stay here again.

"Nice room, not well lit"

Jerry_T281, Terre Haute, Indiana 04/11/2016

I had a great room which was very spacious. Two closets, two person couch facing the TV, big comfortable king size bed. I like a little noise to drown out outside noises so I like a heater/air conditioner with a fan that works all of the time. This one did not. I had to get my fan out of the car. I was also disappointed to find that there were not enough electrical outlets for the modern traveler. One outlet had a ground plug stem broken off in the outlet. Clean, great staff, wonderful breakfast with the first ever pancake machine I have ever seen. I had supper here because I didn't feel like searching around Williams for a restaurant. To me it was just a tad pricey, but the food was good. Salad, salmon, mashed potatoes, green beans, and coffee came to just under $33. But it was better than searching for a place to eat.

"Great hotel with a homey feel!"

cyp77429, Cypress, Texas 04/11/2016

We stayed 3 nights at the Best Western in Williams, AZ 10/22, 23, 24. The property is well maintained and we had a nice room on the 3rd floor looking out onto the pool. Other reviewers had mentioned that the room could use updating but we thought it was nice and was very clean. The second night of our visit a large tourist group arrived and the restaurant and bar were flooded with people. We were having a drink in the bar and the bartender was running between the bar and the restaurant to help everyone get waited on. Even though they were understaffed and facing a huge crowd, the staff never became rude or short with anyone. They were extremely nice and pleasant to all of the customers that evening. I was impressed! We had dinner in the Western View Steakhouse our last night and it was very good. Loved the cozy, warm and intimate feel of this Best Western.

"Close enough to the Grand Canyon"

Judy R, North Vancouver 02/11/2016

After a long drive from Palm Desert, we decided to check in here for a couple nights. Our plan was to see the Grand Canyon the next day and this place was about an hour from there. It deserves a renovation, given its location and high occupancy rate. There was a breakfast that was included, nothing fancy, but adequate. If we ever stayed in Williams again, I would most likely go a few more miles up Route 66 into town to a newer place. Being within walking distance of all the shops and restaurants is very appealing.

"Discovery Inn - Best Western- Williams, AZ"

Delbert C, Paso Robles, United States 02/11/2016

This was a very nice and quiet place to spend the night. The interior and exterior were well maintained even though we were informed that the motel is due for a renovation. The hallways were wide which added to the overall impression of quality. Our room was very nice with a comfortable bed and plenty of space though the furniture could have been arranged in a more logical manner. The desk between the beds did not work for us. The Continental Breakfast was far more than the name implied. Plates, cups, saucers, and stainless tableware were the standard. The selection and presentation of the breakfast items were among the top 10% that we have experience in our travels around the United States.

"Great Grand Canyon hotel "

Sarah A, Columbia, Missouri 30/10/2016

Really good hotel and you can't beat the price. It was an hour drive to the Grand Canyon entrance. Totally encourage you to stay here. Breakfast is good and wifi is easy to connect to. The faucet didn't totally work but wasn't bad enough to make me want to change rooms. Great for budget travelers and friendly staff

"Perhaps the Best in Williams but Disappointing"

Phun-seekers, Canada 30/10/2016

A plus for being on the outskirts of Williams and the secluded, quiet location. Rooms are average but the noise is awful. I requested a quiet room and I could still hear the entertainer in the bar....until he quit playing. Noise from the hallway and adjacent rooms was also awful. I accepted the guest noise but asked to be moved as far away from the bar as possible. Nothing available. Food in the restaurant was surprisingly good but expensive. Despite the high price, the food was better than anything I have had in previous visits to Williams. Front desk service was NOT GOOD - either at check in or check out. Rooms are way over-priced in my opinion ($160 and almost $200 with taxes and fees). Perhaps a fair value at $80. Although I do no like the properties in the heart of Williams, they are a better choice because of cost, service and better quality sleep. However, if I have the time in the future, I will stay in Flagstaff instead. Better choices and better properties.

"Great service and great rooms."

User 30/10/2016

Very good service at the front desk and breakfast area, good selection of breakfast items to choose from, very nice and comfortable beds/pillows, clean location and very quiet. Nice fireplace in the lobby and lounge act singing were very nice touches, also an outdoor fire pit was very nice. Didn't get a chance to check out pool because of the weather. Enjoyed a restful relaxing stay here and would definitely visit here again.

"Beautiful Hotel"

Janice M, Campo, United States 29/10/2016

Loved this hotel - beautiful setting, clean and wonderful staff and ambiance. Will definitely come back. My only regret is that we only stayed one night because we were headed home the next day. By far my favorite hotel of the 11 we stayed at on our trip!!!

"Excellent Hotel"

Pole2Pole_Images, St. Albans, United Kingdom 28/10/2016

We were here for 2 nights. Great hotel, great location. Staff friendly and rooms well appointed. Comfortable and quiet with a great restaurant on site for dinner and the excellent complimentary breakfast. Will stay here again

"Grand Canyon Visit"

RonC591, Phoenix, Arizona 27/10/2016

Good location, good food close by, clean hotel, friendly staff. Pillows were more firm than we like. We stayed with another couple who also thought this was a nice place to stay. The continental breakfast was delicious with a greater selection of items than others places we stayed while traveling this summer/

"nice little hotel"

grandpa1127, Rocklin, California 27/10/2016

Had a good time at this hotel and town. Room was functional with comfortable bed. Front desk was accommodating and helpful with a couple of inquiries. Hot tub was great for this time of year. Music in the evening was a nice touch. Only negatives was they didn't get espn so I couldn't get monday night football and a occasional barking dog early in the am.

"Best Western Plus Williams"

User 25/10/2016

This was a beautiful, comfortable, relaxing place to stay. I would readily stay in this hotel again. It is a quiet, sort of secluded atmosphere but still located very close to the center of Williams and the Grand Canyon Railway.

"Great Location in the woods"

Charlie H, Williams AZ, United States 25/10/2016

This location is convenient to Grand Canyon and a short drive into historic Williams. Clean, friendly staff and the addition of a do it yourself breakfast is nice with a significant series of options. This is the second visit in 6 months and would visit again.

"Great place to stay"

uncleremus2016, Christchurch, New Zealand 25/10/2016

Nice, clean and comfortable hotel. A distance from Route 66 and he centre of Williams but this is offset by the friendly staff and clean and comfortable hotel. Restaurant and food is extremely good both for food and value for money. Unable to compare with other hotels in the area but think this would one of the best.

"Best Lodging Choice Near the Canyon"

Robert M, Encinitas, United States 24/10/2016

Wonderful lodging option just off I-40 near the Grand Canyon National Park, featuring a top-notch restaurant, comfortable rooms, and a wonderful entertainer named Omar in the lounge. Check it out. You won't be sorry.

"Gateway to Grand Canyon"

Burieta M, Woodhaven, United States 24/10/2016

We just wanted a hotel close to Sedona and the Canyon for a night. The room was very nice and clean. The lobby area was beautiful with an inviting fireplace. Beautiful dining area with an outstanding breakfast. There was even an outside dining area with heaters if needed. The nostalgia of Route 66 in Williams was a throwback to the '60's which I really enjoyed.

"Great stopped after a long day of Grand Canyon adventures. "

kelly r, Buckeye, Arizona 23/10/2016

Excellent room with comfortable bed. Shower was good. Went to the lounge for drinks and to watch baseball. Ended up ordering dinner any having it delivered to the lounge. Bartender was good and friendly. Dinner left a little to be desired but it was nice not to leave the hotel. The free breakfast was one of the best free breakfasts I've had. I would definitely stay again but stick with soup and salad for dinner. I did have my dog and the pet area was large and accommodating.

"Best hotel in Williams"

Charity H, Lake Elsinore, California 21/10/2016

We have stayed in several hotels in Williams, and this is the best. The setting can't be beat, it's up in the pines, and we enjoyed viewing a lovely sunset from the large outdoor spa. The rooms are very tastefully appointed, and the whole hotel is decorated in a southwestern theme. Rooms were clean and roomy, and the breakfast was outstanding. Even though the hotel seemed full it was very quiet at night. Staff were friendly and attentive. We did not eat at the restaurant, so can't say much about that. There was live music in the evenings at the restaurant, but it did not bother us in the least.

"Great Value, lovely setting"

Kelsbells714, Salem, Oregon 20/10/2016

Best Western outdid themselves with this hotel. The setting is beautiful, on hill overlooking the mountains and forest. The lobby small but inviting with a small fire leading you to the bar and resteraunt. Both are adequate, the bar with local craft brew on tap and local Indian art on display. The resteraunt is not reliably great, good and some excellent dishes. But not very original, with some real misses. The French onion soup was great, but the vegetable beef mediocre. Service attentive if not expert with young locals working hard. Breakfast was buffet, well rounded, with a yogurt machine that was fun. Pool and spa were clean, heated, firm spa jets, and comfortable chaises. Rooms were spacious, clean and comfortable beds. Excellent maid service, fluffy towels. Two concerns. Gym was ignored for cleaning, dirty towels in bin for 3 days, half cup coffee there for who knows how long and dying plants. Like it was forgotten. When staff alerted, they brought fresh towels and emptied bin. Hope they pay more attention as the rest of hotel was great. Other concern was the entertainment. Guy was nice, trying to channel either Stevie Ray or Johnny Cash. Music was loud and he was not very good. We were upstairs and close to lobby, so had to turn up TV to attempt to drown him out. Maybe turn him down a bit for those not into live (bad) music? Thank you Christine for your attention and referral to Canyon Dave's tours. Was amazing! Highly recommend both!


dougladlowellr, Phoenix, Arizona 20/10/2016

Great place to relax and enjoy northern AZ. Good service from the staff. The area is loaded with good restaurants and brew pubs. Gateway to the Grand Canyon and lots cheaper than stating outside the park .

"Pleasure Trip With Friends"

William T, Los Angeles, CA, United States 20/10/2016

Even though our travel plans included somewhat long side trips to Sedona, Jerome, and Flagstaff, we decided to stay at the Best Western Plus in Williams, AZ. Sure, this hotel is a bit of a distance from those other sites, but I don't know where we could have gotten this service for this very reasonable price. Free parking, free breakfast, free wifi, in-room sitting room, heated pool, and more. And then there is the terrific guitarist in the lounge signing old favorites to request. Don't miss him. A fine way to end the day in the lounge listening to soft music. We will be back.

"nicely situated in the woods"

Niklas V, Buchholz in der Nordheide, Germany 18/10/2016

The Hotel obviously is rather old with shaky power outlets and wify. When entering the room the first time it smelled muggy. The smell seem to come from the A/C. With the windows open for a while and after one night the smell fainted away. The shower head was old and didn´t work well. The sink was unusual low. The beds were very comfy, A plus is the location in the woods off the highway. Lobby and breakfast room were nicely decorated and the breakfast buffet offered a good choice. Another plus is the very friendly staff. So overall a nice place to stay for the south rim. Downtown with Route 66 shops is worth a visit.

"Grand Canyon Stay"

User 18/10/2016

This is an excellent Best Western Plus with very professional staff. The location is well off the main exit which helps shield any interstate noise. The rooms were very clean and comfortable, especially the beds.

"Great Hotel for Route 66, Williams and Grand Canyon"

User 18/10/2016

Stayed for 3 nights while visiting Grand Canyon South Rim and driving some of old Route 66. This place is excellent value, great location on edge of Williams, easy to find, good clean facilities, staff were excellent and helpful. Evening restaurant food was superb.

"Wonderful place to stay"

kalkod, New Hampshire 17/10/2016

We made reservations at Comfort Inn in Williams which was suppose to be dog friendly. HA! we arrived there and were told they did not accept pets of any kind. The person on the desk was rather defensive when we said we could not stay as we had a dog with us. anyway We drove back up the road a short way and stopped at Best Western Plus. What a difference. Lacey Pearson and her staff there was very accommodating. Yes they are dog friendly and the fee was $10.00. The rooms were clean, they had a restaurant there and room service. We went out for our meal so not sure how their prices were. I would stay there again even without our dog.

"Retirement Road Trip"

Pam C, Clacton-on-Sea, England, United Kingdom 17/10/2016

Stayed here for 2 nights whilst visiting Williams and the Grand Canyon. Excellent base for visiting the Canyon. Good size room clean with comfortable beds, friendly helpful staff. Not a big choice for breakfast but certainly enough to keep you going. Good value

"Great Value, clean and comfortable "

Momofthree006, Chicago, Illinois 16/10/2016

We are a family of 5, 2 adults and 3 kids and stayed here 2 nights so we could visit the Grand Canyon and Bearizona. Our stay was comfortable, they added a rollaway bed for a 3rd child and the room was big enough for all of us. I would say the hotel was nicer than expected for a Best Western with a full service restaurant and breakfast. Would stay here again!

"Good Enough"

User 15/10/2016

A bit pricey but clean and functional. The hotel is about 1 hour away from the Grand Canyon and 30 minutes from Flagstaff. The hotel provides a breakfast bar with eggs, pancakes, meats, and all the continental breakfast foods as well. It served our purpose.

"Near Grand Canyon"

Sandra B, Saint Augustine, United States 13/10/2016

We stayed in this hotel for two nights; it was right off the interstate and not far from the Grand Canyon. The front desk staff were friendly and helpful. Complimentary breakfast was good and had several items to choose from. This hotel also a nice lounge area used for musical entertainment at night. Also have a nice little gift shop, loaded with Grand Canyon souvenirs. Would definitely stay here again.

"Wish we could have stayed longer!"

Cathy S, Red Rock, Arizona 12/10/2016

We found this hotel after having a bad experience with another hotel. We were so happy with the friendly staff, the wonderful and immaculate room, the great amenities, and we have to mention the wonderful breakfast! We wish we could have stayed longer, and will definitely return when we are back in Williams.

"One Night Stay"

hammybopbop, Los Angeles, California 11/10/2016

Very Clean, friendly, comfortable and convenient location off of the I-40. Only spent one night. Would stay here again. Used BW Rewards for stay. BW is usually always dependable for a clean, comfortable room and friendly staff.

"Stylish and comfortable"

azvlr, Casa Grande, Arizona 11/10/2016

This hotel uses local Native American art to decorate the lobby and hallways. Kachinas, beautiful and intricate carved wooden Hopi figures line the hallways. A very unique feature not to miss if you are exploring the Southwest! The bed was extremely comfortable and overall the hotel was clean and comfortable. Thanks!

"Great stay"

Teresa W, Winnfield, Louisiana 09/10/2016

The hotel has live music in the evening. Is locations is next to busy road but the forested sketch of land buffers the road noise nicely so that the area is nice and quiet. The room was comfortable. There is plenty seating for the included hot breakfast. The staff is friendly and helpful.

"Great experience"

medalguy, Jemez Pueblo NM 09/10/2016

This is a property we have used several times previously and we are still very satisfied with it. Great rooms with a good restaurant attached. I would not hesitate a minute to recommend it. The location is also great, easy off I-40 and easy back on.

"A Great Base for Grand Canyon & Williams Visit"

Bob B, Squamish, Canada 07/10/2016

Best Western Plus Inn of Williams The first views of this property are very inviting. It is nestled into a forested setting, with ample parking and easy access to the road/highway approaches. This lovely setting really made us feel welcome and pleased with our reservation choice. Inside our king bedroom was spacious with a sofa seating-TV viewing area and a fridge. The room was tastefully decorated. It was very pleasant and functional location for a 4-day base for our Grand Canyon/Williams visit. A hot-cold breakfast was included as is free wifi. The other amenities we used were the laundry and the hot tub. There is an outdoor heated (seasonal) pool as well. While it is not 'downtown' Williams, it doesn't matter, the town centre is mere minutes away. And the great forested setting more than makes up for it. The Best Western Plus Inn of Williams is reasonably priced and a great choice.

"Great hotel"

User 06/10/2016

Would definitely recommend this hotel when staying in Williams. Very nice, quiet hotel, close to town, good breakfast with stay. The hotel was beautifully decorated for fall and the staff was very friendly.

"Very, Very Nice!"

Al F, Cheyenne, Wyoming 04/10/2016

We had the great fortune to spend 2 nights at the Best Western Inn of Williams in late September. Frankly, there's not much of anything negative that I can think to say about this facility! The doors all use new technology proximity door cards, that only require you to hold the card against the reader to unlock the door. That's a giant leap forward from the widely used magnetic strip cards that you have to insert and pull back out. The hotel itself is situated on a steep hillside, surrounded by pine forest and offers the great smells of being in a pine forest, but also the clean air and serenity that comes with being so close to nature in the mountains. Our little dog was very happy to find the large pet area adjacent to the hotel, which also contained some patio chairs for relaxing and enjoying the outdoors. The hotel has a large well appointed atrium area at the main desk, and also houses the Western View Steakhouse restaurant where we enjoyed two wonderful evening meals. The service was a tad slow, but was very friendly and courteous. The rear portion of the restaurant serves as the breakfast hall in the mornings, and we also enjoyed our early morning meals there. This was hands-down the finest Best Western hotel I have had the pleasure of staying at to date. It is very near to the highway to the Grand Canyon National Park, which was very convenient for us. Also, the town of Williams itself, while small, is a very clean and friendly place. There are numerous restaurants and cafes, service stations, grocery and other other stores available. Also, Williams boasts a daily railroad train ride from Williams to the Grand Canyon, which returns to Williams every afternoon. We didn't take the train as we needed to be able to leave the Canyon when we were done there, so I don't know how much the tickets cost. That info may be available online. Bottom line is that we thoroughly enjoyed our stay at this hotel and wouldn't hesitate to choose it again in the future!

"Lovely hotel"

User 04/10/2016

We arrived mid evening and were greeted smilingly by front desk. Given a second (top) floor room which we always appreciate. Room was spotlessly clean as was the bathroom with nice toiletries (thank heavens they had lotion--been missing that in the last two hotel rooms). Bed is memory foam and probably the most comfortable hotel bed I have slept in for a long time! Had dinner at the restaurant on premises. Food was delicious although slightly expensive. Server was wonderful, sweet and helpful. A singer entertained in the lobby with popular songs from the 50s and 60s. Relaxing! Pool seemed rather small from the glimpse we had of it and full of children. We were tired anyway from our visit to the Grand Canyon so it didn't matter. Will definitely stay again.

"Awesome Hotel"

Kathy C, Houston, United States 03/10/2016

We were expecting a typical Best Western, but this location is more of a Hotel than a Motel. Excellent facility with a very nice dining area and very comfortable rooms. Would definitely recommend to anyone visiting the Grand Canyon area.

"Secluded and lovely"

53Frosty53, Bolivar, Tennessee 02/10/2016

We enjoyed staying here for three nights. They had an awesome breakfast. This is the first time we have seen unsweet tea at a hot breakfast in a motel. Great servers that take care of you during breakfast. They use real dishes and silverware. Awesome.

"Best Western Plus in Williams is a DO!!"

User 02/10/2016

Wonderful hotel for the money. Very Clean, excellent service. Highly recommend. Will stay here again when we return to Williams, Arizona. Breakfasts were very good by complimentary hot breakfast standards. Good restaurant and lounge. Friendly staff.

"about a mile from the downtown main strip"

gomerpyle, Toronto 01/10/2016

Busy place as expected, this town being a stop over place for visitors to the Canyon. Price is high for hotel quality level, but this is a tourist town where everything is more expensive. Check in was friendly, quick and efficient. Rooms could use some updating--brown carpet looks old and tired, and bedding is old style sheets and bedspread--nice white duvets are pretty much the norm and expected at this price point. Room had a peculiar hum all night, front desk said it was due to nearby "computer room"... Good water pressure and decent toiletries (both being important when you're travelling)

"Good stay"

User 30/09/2016

This hotel was clean, attractive and had comfortable rooms. It provided a good hotel-style breakfast and it was available early--important when you want to get on the road. While the hotel is close to the interstate, it is a long drive (1 hr) to the Grand Canyon. It was a great convenience that the hotel has a restaurant and lounge. It was so nice NOT to have to go out and find dinner after a long day of traveling and hiking. We ate dinner here 2 of our 3 nights and it was very good. I would stay here again but the hotel falls short of 5/5 rating for these reasons: (1) music from the lounge could be heard loudly in our room (at least it stopped at 10 PM); (2) the bathroom was very small and the toilet lid slid around; (3) the refrigerator was so noisy we had to turn it completely off to sleep. We reported it but nothing was done; (3) we had to ask for clips to keep our drapes closed (1st floor with people walking by our room outside). These annoyances made the room pricey for the value.

"Excellent place to stay"

Kathy J, Carson City, Nevada 29/09/2016

We stayed at this hotel on a recent trip. It was marvelous. The value you receive is is excellent, too. It is off the road, but very near freeway exit. It is quiet. The property is well maintained. Staff is wonderful. The breakfasts are really great and - no plastic silverware!!! It is real! We will be back when we are in the area!

"Great Breakfast Buffet!"

oliver7272, Woodstock, Connecticut 28/09/2016

We had a wonderful stay at this Best Western. On arrival we were greeted by a friendly staff and check in was the easiest I have experienced. Our room was clean and comfortable. We stopped by the lounge for an afternoon cocktail and found it to be well decorated and the service good. We did enjoy the breakfast buffet selections that were delicious and varied. On our next trip through the area we will not hesitate to make a reservation again!

"Quiet, clean, above basic hotel."

ckat589, Spencer, New York 28/09/2016

The location is out of the main area of town in a wooded setting and no view. Decor is dated but hotel is clean . Staff at checkin was very friendly. They allow pets and we heard barking when we awoke. The bathroom is very small but the vanity area is separated. Breakfast bar was good. We thought it a little pricey.

"A lovely hotel in a beautiful setting"

User 25/09/2016

Stayed here one night before heading up to Grand Canyon. This is a delightful hotel and it felt welcoming and homelike, unlike many other hotels. I took advantage of the fantastic hot tub tucked away in the back. Great patio and pool (but did not use). Live music in the lounge sounded good. Very comfy bed. Good free breakfast. This place is minutes from Williams and the shops and restaurants there. You can't go wrong choosing this hotel.

"Night stay"

User 22/09/2016

After a long drive, this was just a nice safe place to rest for the night. Jeep with open trailer and containers were left alone. Room nice and clean. We walked down the street for beer and pizza. All in all a nice place to spend the night.

"Dated Hotel in a Convenient Location"

Diane A, Columbia 18/09/2016

We stayed at the Best Western Plus September 6-8. The woman who checked us in seemed disinterested, at best. She only asked for our last name, credit card, and id during the check in process. She did not offer any information about the town or any additional information about the hotel's amenities besides the hours of the free breakfast. Room: The hotel room was really large and clean, but extremely dated and dark. We had a king sized bed, and a knee wall that separated the sleeping area from a sitting area that had a love seat, and chair. The bathroom was decently sized and clean. The furnishings in the room were dark and old (sofa, dressers, coffee tables) and the carpeting, drapery, pictures and paint/wall paper were dark (brown and / or burnt orange. The lighting was sparse on top of it. New and more ample lighting, and updating the furnishings would go a long way for brightening things up. Breakfast: We were pleased with the daily complimentary breakfast. It included scrambled eggs, sausage/bacon, pancakes, fruit, a variety of breads and pastries, and an amazing yogurt machine. There were plenty of juices and coffee offered as well. Location: This hotel is a 45 minute to 1 hour drive from the South Rim of the Grand canyon, and about a 20 minute walk from downtown Williams. The Grand Canyon railroad is centered in downtown Williams. We walked into Williams each night to seek out dinner. The first third of the walk is on Route 66 and doesn't have sidewalks, so you either need to walk on the shoulder of the road OR walk through a graveyard and a field until you get to the area along Route 66 with a sidewalk. It wasn't a problem, but was a bit creepy when walking back from town through the graveyard after the sun set. Dining Options: The hotel does have a full service restaurant and separate bar. The bar is open until 10 pm at night. However, during our first night, the bar and restaurant were emptier than usual, so the staff made the call to close at 9 pm instead. We had just sat down to enjoy a night cap so were forced to take our drinks to our rooms instead. There is a great new restaurant a couple of doors down from the hotel, which is very convenient. Otherwise, you will need to drive / walk into Williams to find other places to eat. The town is small (I believe 3 miles end-to-end), so that is not a big deal. This is a good place to stay if you are visiting the Grand Canyon. It has huge potential to become an even more amazing place with some much needed updating.

"So Restful"

Thomas C, Miami, Florida, United States 18/09/2016

Almost hidden in the woods on a hillside this hotel offered all you could want in a hotel near the Grand Canyon. The breakfast was great, the room quiet and comfortable and the staff helpful and professional. The gift shop was interesting with many area gilfts.

"Beautiful Hotel"

17holiday1234, County Galway, Ireland 18/09/2016

This is a spacious hotel and the grounds are very well maintained ideal for a leisurely walk after breakfast. Staff are very friendly and helpful. Bedrooms very comfortable and breakfast excellent. Location ideal for train trip to Grand Canyon. Would recommend this hotel

"Great Hotel in the pines with a Great Staff"

Lloyd R, glendale, United States 16/09/2016

This is a nice hotel with comfortable beds, you always are assisted by a Great Friendly Staff, nice amenities, good entertainment and a nice spot nestled in the pines. The hotel is in a nice location, off of the beaten path of the noise in down town but not too far of a drive or even walk to town activities. The breakfast spread is pretty complete giving a variety to choose from.

"Convenient to GCNP and Railroad"

Thesaguaro, Tucson, Arizona 15/09/2016

Minutes away from downtown Williams and the Grand Canyon Railroad Depot. My wife and I stayed there to ride the train to the GCNP. Excellent free breakfast (they have an automatic pancake machine which I have never seen before) with scrambled eggs, various meats (they alternate by day), pastries, etc. Good way to start the day and fuel up for the Park. Beds comfortable, rooms very quiet and very clean. No complaints here! The one disappointment was that the pool and spa are outside and I was really looking forwards to sitting in the spa. However, it was too windy and cold for me....

"Beautiful Setting"

Snowbirdk2010, Mesa, Arizona 12/09/2016

We enjoyed this hotel for a night. It is conveniently located off the freeway yet we heard no traffic noise during the night. The bed was very comfortable and the room was spacious. We liked the in-house restaurant & lounge so we did not have to go elsewhere to eat. The setting among the pines is very nice and the outdoor patios very inviting.

"Great Property Great Breakfast"

Wendy S, Chandler, Arizona 09/09/2016

We stayed here for just one night after riding the Grand Canyon Railway. The property was in tip top shape with what looked like some paving stone work going on. Rooms were comfortable and clean, plenty of places on the property to go sit and enjoy N Arizona weather, including a fire pit out back. In the morning the breakfast was outstanding, above and beyond what most hotels of the class offer.

"Good hotel--great location"

KershKomments, Atlantic City 05/09/2016

I was looking for a hotel about an hour away from the Grand Canyon, as we were coming from Las Vegas. Luckily, we settled on Williams AZ, an amazing little town with great shops and restaurants on historic Route 66. The room we were assigned, the air conditioning unit was not working. It would not even turn on. We were happily moved, but the room should be checked before guests arrive. There's really nothing to dislike about this hotel. It was quiet and clean and we felt like we had the place to ourselves. No one in the jacuzzi or pool for most of our 3 day visit. They should consider having towels in the pool/jacuzzi area. The included breakfast had everything you could want and in a very nice setting. Many hotels just stuff you into a lobby area. Our family of four saved a lot of money eating their delicious breakfast each day. The room itself was a little on the dark side. Increasing the bulb wattages and putting in an extra lamp would go a long ways. The AC unit was a little uneven. You had to put it down to 62 degrees to really cool the room. The fan would cycle go on and off during the night. Like most people, we enjoy a constant fan noise to help us sleep. I think every hotel employee at every hotel should stay one night in their own property. If they did at this one, they'd know that the curtains did not close all the way (or even close) and the outside street lights shine rather brightly into the room. My wife had to rig up something with one of her combs to close it all the way. Again, I'd imagine if any of the staff member were to stay a night, they'd find this out very quickly. At hotels, little things mean a lot. Maybe all hotels should supply a little clip for such events. The service at this property was perfect. All staff members were professional. We had just come from a busy Las Vegas hotel, so the low-key ambiance at this hotel was welcoming. So, the hotel was nice, but the real advantage of this location was being just a few minutes away from the one mile Route 66 area of Williams which features so many cute little shops and restaurants. There's a new Holiday Inn Express that I would consider if we visit Williams again but I'd have no problem staying again at this Best Western.

"Cozy hotel walking distance to downtown WIlliams"

NortheastPAKittyKat, Northeast PA 05/09/2016

So glad we chose this hotel!! It is a short mile walk to WIlliams. Cozy, friendly, and has a home away from home charm. The free breakfast is huge. At the foot of the entrance to the hotel, there is a Shell station where we purchased snacks/sodas to munch on. Restaurant has a nice selection of foods. We had the quesadillas and liked them very much. When walking down Route 66 to Williams, there is an old cemetery to the right. It's a little intimidating, but interesting to look it! We would definitely stay here again.

"Best plast to stay"

BEERDAMAGE, Kelso, Washington 03/09/2016

We shopped around for a place to stay since Williams has quite a few motels. Since Williams is a tourist trap town the rates were on the higher side. The cheapest was Motel 6 for $84 and the most expensive was the Williams THEME Rooms @ $250+. We found the Best western at the West end of town near I-40 a little off the beaten path. WOW is it nice! This place is new and very very nice! The Rates were less than the Comfort Inn next door. The rooms were nice, office space, roomy restroom. Pool, Hot Tub, Restaurant (which doubles as the hot brekke center) and a gazeboed fire pit area. The Breakfast was a little better than normal and it seems even nicer sharing it in a comfortable restaurant area. NICE NICE NICE. $98 a night in Williams at what felt better than a 5 star establishment. When we return to Williams with our #66 traveling Car Club, We are Staying here and eating at Cruisers.

"Beautiful hotel"

Ingrid D, GOLDEN VALLEY 03/09/2016

This was a very nice looking hotel, the interior was nicely decorated, it's too bad we arrived so late, we couldn't enjoy the bar/lounge facilities, The outside looked very pleasing as well. The room were nice, bed was comfortable, and the view was of the trees that surrounded the facility. Staff in the daytime was very helpful, in regards to internet problems. More for the next stay and not the initial one. Very nice breakfast. nice atmosphere overall.

"Overnight stay"

User 01/09/2016

Beds were Comfortable and breakfast was great and included in the fee. Staff was friendly. Room had the dull smell of stale smoke / somewhat musty from probably some time ago. Slept with the window open. Room was rather small but worth the price. Overall decent stay.

"Good facilities and location"

Tony L, Braga, Portugal 01/09/2016

The hotel is well environmentally located just a mile or so to the west of the Wlliams City centre and there are many interesting and beautiful areas for tourists to explore within one to two hours by car including the Grand Canyon. Staff were friendly and helpful, there was a good range of breakfast items and the restaurant meals and evening entertainment were of a high standard.

"Jeeping from Jerome to Wiliiams"

User 31/08/2016

Great overnight stay - we were pleasantly surprised by this hotel. Although it is not right in town, it is only a couple min drive. We thought the room was very nice - upgraded mattress/tv. The rooms need a bit better lighting but they assured us this will be an upcoming change. The rooms were spacious- even had 2 luggage stands!! They have a very nice pool/hot tub/outdoor patio and fire pit for those chilly nights. The restaurant was exceptionally good and we found we didn't need to go into town to eat. We would stay here again!!

"Outstanding views great employes."

User 31/08/2016

This is our second time staying here and we have stayed in some very nice elaborate interior hotels including Best Westerns but this one is special. I can't explain it I love the setting. We came here to celebrate our 41 wedding ann. It is very close to Sedona and Flagstaff. We went up into the hills behind the town what a shock. Lakes, camping, everything was green and this was the end of August. Williams has some real cute shops nice places to eat. The main road is the old Route 66 which is really pushed in the town.

"Amazing Breakfast, Stinky curtain showers, Prompt Staff"

Patheeka, Hartford, Connecticut 30/08/2016

Good things first: Hot breakfast - meat, eggs, bread, fruits - the whole nine yards. The staff is prompt and courteous - faster check-in and prompt housekeeping. Bad stuff: The A/C didn't work the first night - we informed of a very late check-in and slept off immediately to realize it in the middle of the night and to make things worse, the windows wouldn't open either. They shifted us the next morning to another room. The curtain shower, quite uncommon in hotels as this, did stink. The restroom was clean otherwise.

"Good place to stay in Williams, AZ"

Stephen M, Columbia, Missouri 28/08/2016

Stayed two nights. The room was clean and the bed was comfortable. The staff was friendly and helpful. The complimentary breakfast was very good. Downtown Williams is a fun place to walk around and have dinner. Easy drive to Grand Canyon National Park.

"Best place to stay in Williams AZ"

Joe F, Phoenix, United States 28/08/2016

Best Place to stay in Williams Arizona. The location, staff and facilities are beyond comparison with any other hotel that we have stayed at in Williams. No other Hotel in Williams offers restaurant, bar and lounge entertainment.

"Great location for visiting Grand Canyon"

KathyDeCou, Long Valley, New Jersey 27/08/2016

We found this hotel to be a great location for visiting the Grand Canyon. It is on historic Route 66, just off Interstate 40 with just a 50 minute drive north to the Grand Canyon. It is at the western end of Williams, up a hill and nestled in the pine trees. We were very pleased with this quiet location and the wooded views from our room. We were traveling with a friend and booked two king size rooms. They were identical and actually larger than expected because the photos on-line only show the bed and do not give a good perspective of the adjoining sitting area which includes a sofa bed and two side chairs. The sitting area is separated from the sleeping area by a half-wall, affording a semblance of privacy if there is someone sleeping on the sofa bed. The rooms were very clean and the beds were very comfortable with quality bedding. The bathroom was very clean but a little dated with older fixtures and tile. There is a dining room and cocktail lounge near the lobby. The lounge area is attractively decorated with a large and interesting display of native American kachina dolls. We enjoyed the complimentary breakfast which included hot scrambled eggs, ham and pancakes. There was also an assortment of breads, pastries and cold cereals. We found every staff member we dealt with to be very pleasant and attentive. We will be staying at this hotel next time we visit the Grand Canyon.

"Lovely place in college town"

Sharon W, Sun City, United States 27/08/2016

The hotel was outside of downtown Williams , it was nicely kept and relaxed environment. It was pleasant to have a sofa with reading lamp in the room and bath and body works products were supplied in the bath.

"Nice but pricey"

My02CentsWorth, Beavercreek, Ohio 25/08/2016

Booked in advance as it's near the Grand Canyon in high tourist season. I expected to use my BW points, but was told at check-in that the points necessary were double those usually needed, and I couldn't use the points I had for partial payment. Had I known that in advance (I wasn't told when I made the reservation directly at the motel) I would have shopped around as Williams has lots of hotels/motels.. If you have luggage, ask for either a first floor room or if not available, a second floor room with a low number. The only elevator is at one end of a very long building, and it's a real chore to push your luggage cart hundreds of feet from lobby to elevator, then down that long second floor corridor to your room. If you plan to walk to downtown Williams, this isn't the place, as it's about two miles to town. Room was nice, bed comfortable, good breakfast. However room price was better than double that of most BW+ properties--even given its nearness to the Grand Canyon (56 miles away).

"A cozy place in the pines"

alvrasich, Las Vegas, Nevada 24/08/2016

My wife and I checked in, with our dogs, after a long drive from Las Vegas. The place was incredibly pleasant. And the staff was beyond anyone's expectations. The Inn is tucked off the highway - but not too far - in the pine woods of the area. They have a very nice restaurant, as well as a friendly little bar. The room was very well cleaned. and the place was quiet. I'd recommend this Best Western to anyone anytime.

"good hotel for pets"

Kenneth O, gilbert, United States 23/08/2016

Nice hotel if your traveling with a dog, room was nice and clean and the breakfast was outstanding. location is nice and close to Route 66 and downtown Williams. Missed not have the fire pit on at night, but stilled enjoyed sitting out by the pool at night.

"regular BW with a nice restaurant"

Pascal M, Mountain View, California, United States 23/08/2016

This is a standard Best Western (quiet, because off the main I40 and road 66), so you know what to expect: friendly and helpful front-desk (we needed an extra-bed, which got delivered promptly, e.g.), nice rooms, etc. But the added value is the restaurant here, which offers very nice and elaborated dishes (for a midrange+ price). The supply the breakfast, too (buffet). Note the nice swimming pool, next to the lobby and terrace. There was live country music playing during dinner (not too loud, just about right). Nice surprise. Very good stay before going to Grand Canyon, for instance.

"Great Staff & Location"

C-in-AZ, Phoenix, Arizona 22/08/2016

We have stayed at this hotel 3 or 4 times in the past year or so. We love the location, the rooms are spacious, the restaurant is very good and the outdoor patio with gas fire pit is so relaxing, but the friendly staff is this hotel's greatest attribute. I've said before that the rooms could really use a renovation, but they're overall pretty clean & well-kept. During this stay, there was an overnight flood in the utility room next to us, so we stepped out of bed onto a wet carpet on Saturday morning. Apparently, a staff member had accidentally left a hose running or something. We had to rush off for our son's early football game, but I notified the staff before we left. When we returned that afternoon, the room had been rearranged (for maintenance to fully gain access to the wet carpet, under & around the bed), our things were everywhere, there were fans throughout the room, etc. We were told that the carpets wouldn't be dry any time soon and it would be best if we changed rooms. Moving was a hassle, but we did. The gal at the front desk was very apologetic. My biggest issue is that we weren't offered any sort of compensation for the inconvenience....BW Reward points, a meal in the restaurant, a little something from the gift shop, a partial refund of the money we paid for the room.....Something, just to say that our time is valuable and the hotel is taking responsibility for the hassle that they caused us. It's something I expect within hospitality, so that was a bit of a disappointment. Overall, though, we like this hotel very much and will probably stay again.

"3 days of bliss"

Albert W, Casa Grande, Arizona 22/08/2016

Room was very spacious, food good, and amenities wonderful. Location was centrally located because it is close to Bearazona, the local golf course, and the Grand Canyon Railway. Bearazona was great in that you stay in your car and explore the park of wildlife. Can drive any number of times through the park. The Grand Canyon railways goes from downtown Williams to the Grand Canyon and return. Gives you 3 hours at the Canyon. The Elephant golf course was a lush green with tons of trees.

"Fairly typical BW"

User 21/08/2016

We travel with our dog a lot so we stay in a lot of Best Westerns. This one was right in the middle of the pack. Small room and the AC was crummy (I had it set at it's lowest temp and the room was probably in the high 70's). Breakfast was decent. Location in the woods was nice and the pool and Jacuzzi were awesome. Employees were ok - we've had better and worse :-)

"Very Nice Best Western Hotel"

maureen w, Fountain Valley, California 21/08/2016

This hotel is located off Route 66 situated among pine trees in a very quiet area. All rooms are interior doors. A very accommodating pet friendly hotel which provides a nice area outside to walk your pooch and also provides doggie bags. Only stayed one night here. Very happy with the room and the cleanliness of the room as well. I felt the breakfast provided was very good with lots of different options to choose from. The interior of the hotel is nicely decorated with Kachina Dolls. As you walk down the halls, you will see Kachina Dolls placed behind glass along the halls.

"Cream of the crop"

Okeyjimbo, Bellevue, Washington 20/08/2016

Just off i40 going into Grand Canyon this Plus is the best of the best. On the road for over 24 days, 15 or 16 Best Westerns, all good but this is the cream of the crop. Mountain view, very quite but just a mile or so from old time Route 66. Staff was very friendly, knowledgeable and efficient. But the best for last, it was very affordable.

"Beautiful hotel in the pines"

azcherrybear, Arizona City, Arizona 17/08/2016

When you turn up the road to this hotel you'll wonder if you've made a wrong turn, but, just keep going up the hill. It's a very nice place in a beautiful setting, surrounded by pine trees and very quiet. The hallway is decorated with Kachinas and the bar has a large display of them. Breakfast was plentiful with a large variety served on real plates and silverware. The room was clean and comfortable with the best beds. The front desk clerks were very friendly and helpful. We will stay here again when in Williams.

"As good as any other!"

User 17/08/2016

If you want a Best Western experience you've got it. It has a pool, breakfast, TV, internet... did you expect much else? The hotel is well-maintained and it's not like there are cobwebs everywhere. Must say the view from the breakfast hall is pretty fantastic though. Staff were friendly, as they tend to be. Not much bad I have to say!

"Road trip"

User 17/08/2016

My family of 4 enjoyed this hotel. It was clean and tucked away from the rest of the town. This hotel was wonderful, however, best western as a whole treated us rather poorly. They had a promotion for a gift card with 2 separate stays. We stayed in multiple best western hotels during our multi state road trip. When we asked the corporate phone center about the gift card they said we were not eligible because we didn't specifically ask to be enrolled into the promotion even though we used our Best Buy rewards card! When we spoke to a rep, after being on hold for 30 min, she stated I'm disconnecting your call and hung up on me because she didn't want to help us!! When we called back the new rep was much Nicer but they still wouldn't help even though we had spent many nights with their hotel. There are much nicer hotels to patron and that's exactly what we will be doing from now on due to the terrible customer service we received. Poor form best western!!!

"Beautiful City and a Beautiful Hotel"

Megan R, Tulsa, United States 15/08/2016

Great hotel with an amazing view and fantastic restaurant.This hotel is only five minutes away from the Grand Canyon Railroad and much cheaper than the Grand Canyon Railroad Hotel. Clean rooms and wonderful staff. Definitely would stay there again!

"Nice hotel when stayed over ten years ago."

Ken E, sparks, United States 15/08/2016

There are better places to stay in town. The ground are nice but the room was filthy. Stayed here over ten years ago and the place was nice. The housekeeping staff leaves a lot to be desired. Stay at a different place in town if you want a clean room. We looked at some of the smaller places right in town and they all looked clean and nice. Looked at some of the rooms for options on the next trip through Williams and will stay somewhere else.


User 13/08/2016

Well appointed, clean property. Spacious rooms with seating area. Staff friendly. Large area for breakfast seating. Gift shop was surprisingly varied, we picked up some fun 'voodoo, dolls that hadn't seen before. Restaurant on premise serves steak and Mexican. See my review of that (spoiler alert: excellent). Only negative for those diamond reward members is no check in 'gift'. If you are staying in Williams this property is a great option.

"Another elevator should be placed at other end of hallway."

Cherylmarie, Cape Town 13/08/2016

Rooms are comfortable and clean. Staff helpful and friendly. The elevator is situated only at one end of the hallway,which makes dragging all your suitcases a schlep. It`s not within walking distance into town,but well situated. Restaurant serves good meals.

"Wish we would have had more time!"

Reynalda A, Morton, Texas 12/08/2016

We stayed here overnight on our way to California .. what can I say it was amazing. The location was perfect, we drove to the Grand Canyon and the weather was perfect slight drizzle.. the fire pit was on.. my husband enjoyed the onsite bar. Everything was perfect ...oh and the rooms have bath & body works lotions, shampoos & etc.... wow that was a plus. The only thing that could have made it better was more time.

"Great place to stay and wonderful staff!!"

Teri C, San Bruno 11/08/2016

This was a nice stay that wasn't too far from the Grand Canyon. They provided such a nice variety for breakfast and they had plenty of tables to accommodate everyone. We stayed 3 nights. Miranda was excellent!! She's at the front desk. The entire staff is wonderful!! We were here July 18-21.

"Great Stay"

Rob F, San Bruno, California 11/08/2016

We stopped here on our visit to the Grand Canyon. If you don't want to be in downtown Williams, this is the spot for you. It's nicely located just outside of town. The hotel was nice, the facilities were all kept up well, we really enjoyed our stay here. We drove through downtown Williams, most of the hotels there seemed really old and outdated.

"A great alternative"

kellyworlkw, Nevada 11/08/2016

My husband and I wanted to go to the Grand Canyon and were unable to get a hotel room for two consecutive nights in the park or in the neighboring town of Tusayan. The closest place to stay was Williams, AZ, so we decided to stay at the Best Western PLUS since they were offering a promotional. It was a great alternative and half the price of staying at the Grand Canyon area hotels. We had a bit of a drive each way, but we still saved money by staying in Williams and enjoyed walking around the quaint Old Town area.

"2nd Stay at this hotel"

User 11/08/2016

I stayed at this hotel last Nov. and enjoyed it so much, I booked a return trip. Didn't consider other hotels. It is a bit outside of Williams, but the quality of the property makes it well worthwhile.

"Above Average Hotel in Williams"

Larry A, Maricopa, Arizona, Usa 10/08/2016

Our overall expieence was great. Comfortable room with pet area close by. The chef and staff at the resturant were outstanding, serving very above average food. Breakfast area one of the best. With lots of choices, with very good hot or cold items. Will stay there again if in area. Only 50 minute drive to grand Canyon.

"Lovely hotel"

Annie5619, Sheffield, United Kingdom 10/08/2016

We stayed for 4 nights. Hotel is well placed on the outskirts of Williams just off the freeway. You need to drive into the town which takes 10 mins. Room was clean, bed was huge and you could have it cleaned everyday. Breakfast included which was eggs, bacon and biscuits everyday as well as a pancake making machine, cereals, pastries and muffins, unlimited tea, coffee and juice. We actually ate there one night as well and were very happy with the quality and price. It is an hour away from the Grand Canyon which wea the reaso for our stay. Also well worth visiting is Williams itself and Bearizona

"Nice tucked away hotel"

Hope A, Morton, Texas 09/08/2016

This place was in the nicest area right outside of Williams AZ. Trees and mountains made it seem like a nice little cabin hideaway. This hotel offers many amenities and even has a gift shop. The employees were all very welcoming and helpful with questions we had. We will DEFINITLY stay here again. Thanks to this hotel for our great comfortable stay!

"Grand Canyon vacation"

txtraveler62, DFW,TX 09/08/2016

This is a very well maintained property. beautiful location. great experience although this hotel is a little pricey, the extras you get hot tub, huge pool, fire pit live music secured property make it a great value.

"Grand Canyon Trip"

Teri K, Colorado Springs 06/08/2016

When we couldn't find anything reasonable at the Grand Canyon we decided to stay in Williams. Glad we did, what a nice town. This hotel is in a beautiful location. Rooms are comfortable and breakfast was great. Bookmarking this for our next trip thru this area.

"Decent hotel for football playoffs"

Vicki S, Phoenix, Arizona, United States 04/08/2016

We stayed here with some friends last January. Rooms on first floor make it easy to access lounge and breakfast area. The hotel is on the other end of town but the Kicks restaurant next door is awesome. And, the hotel restaurant has good appetizers. We did not eat any meals so I cannot comment on hotel restaurant. The place is dog friendly. We will return.

"Very well run"

User 04/08/2016

My wife and I stayed here and used it for our Grand Canyon hub. This hotel has a very friendly staff, the restaurant and bar are both good. We visited both the bar and restaurant 2 times during our 3 night stay. The room was clean and quite. There is plenty of parking also. If your coming to Williams to stay, I can highly recommend this particular Best Western. If we return here, I know where we will stay...

"Stop over"

Patrick P, the colony, United States 04/08/2016

This was a great nights stay but a bit pricey. At a price of $200 a night, that is a bit much. The pool and the hot tub was wonderful. Great place to relax after a long day of driving. The location was perfect. The hotel is right down the street from downtown Williams, Rte 66.

"Very friendly staff"

User 02/08/2016

We drove into Williams early to catch the train to the Grand Canyon and were staying at this hotel. It was too early to put us in a room, but the desk clerk was very welcoming and tried to take care of us. We checked in later in the evening and had a very nice room with a king bed and plenty of space. The bathroom was surprisingly small, but a dressing area outside of the bathroom was nice. I especially like having real glasses and coffee cups in the room - not just the plastic ones. A band was playing in the lounge area when we checked in, which was nice, though I was happy not to hear it from our room. We only ate breakfast here once and it was typical; the other mornings we left around 6 a.m. so nothing was available but coffee. The Kicks on 66 restaurant is just around the corner, and we thought the food was very good. And I loved the beautiful trees and lack of humidity! I think this was a good hotel for the price and we would stay here again.

"Like Home"

Donna R, Granbury, United States 31/07/2016

Upon our arrival, and all during our stay, we felt like we were at home. The waiters in the restaurant were especially friendly and professional. The breakfast was excellent, and the wait staff were very helpful.

"Beautiful property helpful staff"

Cheryl C, Phoenix 31/07/2016

The property is in the cool pines and is a beautiful hotel. The office staff were very helpful and efficient. The beds had gel foam toppers on the mattresses which were very comfortable. There was a coffee maker, hair dryer and mini fridge in the room, but no microwave. There was a microwave in the breakfast area, however. The breakfast that they served was excellent.

"Nice hotel"

Maybe16, Andover, United Kingdom 27/07/2016

Usual Best Western hotel adequate accommodation but reasonable facilities in the hotel. Good outdoor swimming pool and firepit to sit out at. Particular praise to the dinning room which provided a good meal at a reasonable price compared to the rip off establishments in the town.

"Very family friendly hotel close to Grand Canyon National park"

mom616, Chicago, Illinois 21/07/2016

Very family friendly hotel about 40 minutes drive to Grand Canyon National park. Set up high among the trees, beautiful setting sitting out by the fire pit while the kids enjoy the heated pool. Restaurant pretty good. Cute little town!


User 21/07/2016

II am traveling across the country exploring. I've spent 15 nights in hotels and your hotel is by far the best so far. The hotel is quiet, clean, has a wonderful free breakfast, great pool, and hot tub. We enjoyed your lounge and drinking wine on your beautiful patio. If I could give ten stars I would. Your staff are wonderful!

"Perfect "

Debbie B, Cypress, Texas 19/07/2016

We enjoyed our stay here while visiting the Grand Canyon. Great breakfast with lots of hot and cold choices , everyone in the office was very nice and friendly, the location amid the trees along with a nice pool and hot tub is beautiful. The hotel is very clean and quiet . I really have no complaints.

"Best place to stay in Williams"

Donjur00, Phoenix, Arizona 16/07/2016

We stayed at this best western for 3 nights. We had a king size bed on the second floor with a view of the pool. The room had a balcony. It was nice to sit out on the balcony relaxing enjoying the cool weather of Williams. Not all second floor rooms have balcony's. There was a guy in the lounge area that sang songs every night that we were there. The room was nice and quiet and clean. It was self parking. There were ample parking slots available even though the motel seemed to be fairly busy. The motel had a pool and a hot spa. Both were very clean. Bottom line is that we enjoyed our visit to Williams and the Best Western added to that enjoyment.

"Comfortable place to stay"

brassyladyvalerie, Wichita, Kansas 16/07/2016

This motel was a comfortable place to stay. The room was spacious (we had a king-sized bed) and plenty of room to move around. All the amenities were available and in working order. The only concern we had with our room was the A/C that wasn't very cold but we didn't report it because our time in the room wasn't that long. We did eat in the restaurant the first night and enjoyed our meal and the wait staff was excellent. The internet was fast and worked well. The motel was easy to get to since our main objective was to ride the train to the Grand Canyon. All in all, our stay was pleasant.

"Didn't Want to Leave"

Robert O, Kingman, United States 16/07/2016

This hotel is set back in trees, The outdoor area was our favorite! There is a pool, fire pit, lounge area to relax and enjoy the beautiful Arizona sunsets. There is also a lounge/bar/restaurant right inside so you can enjoy a cocktail. The room was spacious, clean,comfy beds, and friendly staff. It was the perfect getaway for us. Seriously did not want to leave!

"Nice place to stay"

User 14/07/2016

Great place to stay while visiting the Grand Canyon. The front desk staff were very friendly and helpful. The breakfast had a good selection, but more fresh fruit would be a plus. Our room was very cozy and the toiletries provided were great, Stress Relief by Bath and Bodyworks! We had an overall nice stay. It's about an hour from the Grand Canyon and a short drive to the historic Route 66 loop.

"Grand Canyon Trip"

User 13/07/2016

We had the best stay at the Best Western PLUS in Williams! Excellent staff that help us with our endless questions. This hotel is very clean, the rooms are big and very comfortable. Plenty of parking, breakfast was good and the coffee was always hot!! Loved our stay!

"Nice option for a hotel"

Matt P, Nashville, Tennessee 13/07/2016

I think this is a great hotel with a wonderful location that anyone would be comfortable staying at for a few nights. Pros: Location in the small town of Williams Hotel is tucked back in the hill side which provides additional peace and quiet Well priced for the holiday weekend compared to other hotels Very comfortable bed Wonderful, easy check in process Cons: None worth reporting

"convenient location for Grand Canyon National Park"

User 12/07/2016

The location is really convenient for entering Grand Canyon National Park. This small hotel is very clean and provides nice breakfast with variety of choice. But the price is a little bit too high for this hotel level. Probably due to the hot season for vacation.

"Trip to Grand Canyon"

dialmcm, Cottonwood 11/07/2016

Very nice hotel. Glad we pick Best Western Plus! staff is really nice and help us with all of our needs ,. We enjoy the nightly evening entertainment . Kids enjoy the pool ,plus the hot tub. In the evening they also had a fire pit. We enjoy the hotel so much, we stayed another night.

"Truly a Best Western Plus hotel"

User 08/07/2016

If your destination is the Grand Canyon and you are looking for an excellent place to stay this Best Western Plus resort will not disappoint. Great location in a wooded area of Williams AZ with well appointed large accommodations and an exceptional staff. A hot complimentary breakfast is included and there is more than adequate parking available. Grounds are beautifully manicured and there is a pool and spa. Weather permitting outdoor dining at the Western View Steakhouse is outstanding. This restaurant features a full menu of steaks and seafood to select from. Entrée choice includes soup or salad and two side dish selections. Service staff is friendly and professional. Dinner per person including a cocktail or glass of wine plus tax and tip is approximately $50 but we'll worth the expense. Hotel is location an hour ride to the Grand Canyon.

"Not Kid friendly"

Jennifer C, Mesa, United States 05/07/2016

Disappointed this hotel had no microwave or Disney Channel for the kids. We always warm things up for the kids or do microwave popcorn. No Disney channel is always a treat when we travel. Kids were heart Broken.

"Absolutely a beautiful hotel"

User 01/07/2016

The hotel is amazing. It has all the amenities you could ask for. Easy access from the interstate and close to town. The beds were very comfortable. The food is great, a little expensive but you can always go into town, but it is so beautiful. Great place to unwind on the outdoor patio.

"Ok for an overnight stay"

Melissa H, United States 30/06/2016

This place is a little bit better than most Best Western's but not quite as good as your average Holiday Inn Express. The fitness room is ok but its right at the front of the lobby and all the sightseeing pamphlets are in there, so people are coming in and out to get info while you're trying to work out...but the breakfast is pretty good.

"Nice Overnight Stay"

Cheryl D, Clio, Michigan 28/06/2016

We stayed here on our way from Las Vegas to the South Rim of the Grand Canyon. The hotel was clean. The ladies at the desk were nice and friendly. The complementary breakfast included plenty to eat with a variety of options.

Sheryl O, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
We are so happy that you chose to stay with us and that you wrote a review about your visit. I will share your comments with our Front Desk Staff and compliment them on their customer care attitude. We are proud to serve such a variety on our breakfast buffet and super glad that you enjoyed it. Please be safe in your travels

"Very Enjoyable stay !"

hobojoe2015, Delafield, Wisconsin 27/06/2016

Very nice hotel/motel. A little pricey but not to bad. Staff was very pleasant and accommodating. We had 2 small dogs and desk manager moved our room from 2nd to 1st floor without our having to ask. Room was very clean and comfortable. Would definitely stay here again.

Sheryl O, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
Thank you for staying with us and we truly appreciate your positive comments about our Hotel and Staff. The best compliment of all is that you will stay with us again! Please be safe in your travels.

"They take dogs"

Sally C, Los Angeles, California 27/06/2016

The beds are nice, they take dogs, and the rooms are okay. Nice short trails for walking the dog and pretty location. OVERPRICED! The dining room needs a lot of help. My husband ordered half a chicken, the very young staff came up and said, "Enjoying eating that?" and he said, "No, it's the driest chicken I ever ate." She replied with a smile, "That's what everyone says." Like we were in a Southwest version of Fawlty Towers! Ordered a pricey bottle of wine and waitress opened it and poured it, no tasting. The food is not very good even if you don't order the chicken!

Sheryl O, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
Thank you for your review and comments, we do appreciate them and will use them in the training of our staff. I apologize for your experience in our restaurant...the server should have replaced your meal with something else to your satisfaction. I am so sorry. I am glad that you enjoyed the other amenities of our Hotel. Please be safe in all your travels.

"Best in this area, pricey, but definitely worth it!"

Leith H, Shady Cove, Oregon 27/06/2016

Forget the "Heated Pool", they want you inside in the luxurious (and expensive) restaurant and bar. However, the insides are where you want to be. Outstanding decor, well kept grounds, super clean rooms. We felt safe and pampered. Great night's sleep!

Sheryl O, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
Thank you, Thank you, and Thank you. We do appreciate your comments and taking your time to write such a nice review about our property. We are happy that you enjoyed your stay with us...please plan to stay with us again when you are in our area. Please be safe in your journeys.


Janet N, Los Angeles, California 26/06/2016

We reserved a room here for one night last week and were excited to stay here based on the reviews. We were really disappointed after checking in because our room was not very clean. There was a musty smell that had been covered up with a sweet perfume or air freshener. I check around the bed and found a few black hairs on our clean bed sheets and a a lot of crumbs behind the bed after pulling the mattress back a little bit. The room itself seemed to need a coat of paint because of scratches on the walls and doors. We asked to see another room and while it was in better shape (not as many scratches on the walls) it also smelled very musty and it was then that we decided not to stay. The front desk staff was visibly annoyed but canceled our stay. It is a beautiful location and an interesting property. I wish the rooms I saw were as nice as the rest of the property.

Sheryl O, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
We are truly sorry that you chose not stay with us. I apologize for the issues that you noted in your review and will definitely share it with our Housekeeping Staff. I also, want to say that I am sorry for the attitude from our Front Desk Staff on your decision not to stay. This is not how we should treat our guests/customers. I do thank you for the positive comments on the rest of our Hotel. Please be safe in your travels.

"Great stay for Grand Canyon and Rte 66"

suchabigboy, Haddon Heights, New Jersey 26/06/2016

We arrived tired and overheated for our stay and trip to the Grand Canyon. It was clean, comfortable and free breakfast was sufficient. The night we got in tired, so we ate at the restaurant on site. Food was ok, but grossly overpriced. $15 for tacos. $15 for quesadilla. $21 for chicken with two extremely small sides? Well, we needed food so we bit the price. Happy for the convenience of on-site dining. There was a adorable fire pit blazing when we arrived and tons of activity at the pool. Live entertainment in the lobby was a welcome add too. Visited the bar on our second night and the bartender was very nice and funny to chat with too. We were exhausted from an all day hike so all we wanted was a short drink before heading to bed and it was perfect! Again, thankful to have this on site. Quiet and peaceful. Fun local decor in the lobby. Front desk staff were helpful. The gym is sparse but able to get a decent work out in since the hiking Grand Canyon took care of the rest of cardio needed! Prices are reasonable for all they offer and you're not in the middle of the busy traffic of the park. The gas station, Shell, at the end of the property is expensive. Before you leave, take a short ride down the road to see Historic Route 66. Sights are neat and gas prices are cheaper too.

"Very nice and relaxing place"

Safetripper48, Lewisville, Texas 23/06/2016

Very nice and relaxing place to stay on the way to Grand Canyon. It is quiet up on a hill above Route 66 tucked into the woods. Loved the quiet atmosphere in the woods. There is a restaurant, gift shop, entertainment, pool and spa. The staff was friendly and helpful. The hotel is just outside of Williams but only minutes to convenient shops and restaurants in Williams. Route 66 is the main road going through Williams and is on the way to Grand Canyon which is about an hour away. Absolutely loved the quaint town of Williams.

"great stay"

Robert And Mich... F, Mesa, United States 23/06/2016

very comfortable room. Hotel was close to everything we wanted to do, very clean. we enjoyed the fire pit and pool area. great place for a family to stay. Right on historic Route 66. And close to the Grand Canyon and Bearazona

"Nice, quiet place"

C L, Manila, Philippines 22/06/2016

Easy to find, especially if you're already tired from a long drive. Staff at the reception were very welcoming and great. Decent, clean, quiet and comfortable rooms. Serves good food at the restaurant, had dinner and breakfast. My son left his jacket, but he found it at the lost and found at the reception.

"A major stain on AZ and Williams"

Anon O, Tallahassee, Florida 20/06/2016

Nothing good or even indifferent to say about being trapped in this armpit for two nights. Might have been a decent facility at some point in the past but it must have been the distant past. We booked via BW Corporate however that has not proven to be helpful to this point. Naturally the apparent lack of an elevator was a surprise and of course the staff were not forthcoming in this regard. The room was dark, nominally equipped and poorly maintained/cleaned. One bedside light for a pair of Kings is clearly deficient but the (indifferent) staff refusal to provide an additional fixture pretty much sealed the deal. Common elements continued the dark (and dank/damp) theme as well as the poor overall housekeeping. Add the squeaky/twangy/loud evening entertainer (performing for nary a soul) and you have a formula for depression - fortunately the great Grand Canyon views and warmth of the Williams folks downtown help offset that - at least to some extent. BTW; Don't miss the Pine Country Restaurant downtown - that place rocks. Real capper though is the arrival today of the billing for that disastrous stay - significant overcharge for the visit and no help to be had from time on the phone with the site staff ! Perhaps Corporate will ultimately come through for us - but I really don't expect much relief. What this place needs is a fire - and some staff firing, Manager to the head of the line please. On the other hand the BW Plus Wayfarers Inn on Andy Devine in Kingman AZ is a dream - excellent facilities and outstanding staff - major kudos to them ! Cheers, - panamnut -

"Williams Best Western, 6/14/16"

Unda B, Claremore, Oklahoma, United States 20/06/2016

Overall good experience. My grandson was welcomed and treated as though he was their only guest! Arrived late but the dining room took great care with our meal and the service was not with regret but fresh as early evening. Swimming later was beautiful in the moonlight and stars and pine trees with a mountain breeze blowing across us.

"A good place to stop on the way to Grand Canyon"

MarjAndre, Richmond Hill, Canada 16/06/2016

It was tucked up on a hill and surrounded by woods, even though you heard the highway. Spotted a coyote from our window. We enjoyed the pool and it was a great hot tub. The restaurant meal was very good. They had a great performer in the evening. Nice gift shop too.

"Peaceful location in woods"

Default33009, San Bernardino, California 16/06/2016

2nd time staying here. As you come on 40 Fwy. it is right outside Williams. It is surrounded by trees. Husband and daughter hiked behind the hotel.Country singer was performing when we got there. There is a bar and restaurant. Breakfast is free. They had hot food as well as fruit, yogurt, cereals, etc. Very good. Location is just minutes outside Williams.

"Excellent Stay."

DocCP, Lexington, North Carolina 15/06/2016

I don't give many 5 star ratings, as I save them for outstanding experiences. The Best Western Inn was one of those. Stayed here after a long day at the Grand Canyon. The rate was a higher than I usually pay, but I received excellent service, the memory foam mattress was comfy, quiet, room was clean, and the facility was very well-maintained. Breakfast was delicious. I would certainly recommend this hotel to my friends and family.

"I guess you pay for the location"

Anthony M, Jacksonville, United States 15/06/2016

We traveled from Florida to Arizona to see the Grand Canyon. Stayed at several hotels along the way. This one was about double the price of the same quality hotel in other cities. Nice place, nice pool but old AC and refrigerator was noisy. At the price we paid, it should've been much nicer.

"Nice option in Williams "

JackieMD1, Orlando, Florida 13/06/2016

Stayed in Williams for 2 nights while visiting Grand Canyon. Hotel was lovely. Breakfast was just ok, selections limited, so just ok. Had a nice gift shop, large outdoor hot tub, fire pit. Restaurant on site was a little pricy, so we opted for The Pizza Factory which was very good. Williams is such a cute town. Live western shoot out in the evening, no chain restaurants , yeah! Live music at the Italian restaurant. Several shops for souvenirs. Grand canyon wine shop and local brewery. Very nice stay

"Beautiful setting"

NanM982, Denver, Colorado 12/06/2016

I stayed there only one night over Memorial Day but really enjoyed the hotel. Our room was clean and spacious and the bar and restaurant were great. The hotel is outside of town in a beautiful wooded area with a pool and hot tub also. It's about 45 minutes to an hour to the entrance to the Grand Canyon.

"Great Hotel to stay in Williams"

User 11/06/2016

A quiet hotel nestled in a lush green setting. Hotel is right outside the town but still close enough to drive into Williams. Staff was wonderful. Beds and pillows were very comfortable. I would stay here again if we come back to this area.

"Beautiful hotel, wonderful staff"

mairecmcmahon, County Clare, Ireland 10/06/2016

Rooms were excellent, staff went out of their way to help. Christina D at reception especially made us so welcome and helped to organize our trip to the Grand Canyon and also gave us directions on visiting Sedona and the surrounding area. Restaurant served outstanding food and the entertainment at night was lovely.

"Hidden Gem - Amazingly Nice Staff"

AZJoeCool, Phoenix, Arizona 10/06/2016

This hotel is hidden off the freeway from I-40, at the west-side exit for Williams near the Grand Canyon turn off. The hotel is in a great location to explore the Grand Canyon, Lake Mead, Meteor Crater, Flagstaff area, and is a great price. The hotel is very clean, the outdoor pool heated and large, and the breakfast is quite good. Real eggs, sausage, pancakes, and fruit/gluten free options. Overall, an exceptional value for the area. Rooms are very clean. When we first checked in, our room was on the far end of the first floor and a skunk was outside stinking up the place. As soon as we told the front desk, they switched us immediately and upgraded us to a large suite for the trouble. They really didn't have to do that, but they just provide great service. The staff at the free breakfast were incredibly kind, and even cleared our plates for us. At most hotels, the free breakfast team avoids making eye contact and avoids you - not here. It was refreshing to see people being kind, and treating you like a real human being. One last thing, we had a dog with us and this hotel is very dog friendly. We really appreciated the doggie bag dispensers placed in 3 places out around the front of the hotel. Just very thoughtful, and well placed. Like most everything at this hotel.

"Williams stay 5/31"

Ruben A, Newbury Park, United States 09/06/2016

Overnight stay for the Grand Canyon. Room are family comfortable , pool was nice and clean. Breakfast had pancakes was a nice change and all of the normal BW items. Actually had someone busing tables.

"Beautiful Hotel... Exterior and Grounds"

DeniseDeLA, Los Angeles 09/06/2016

I would stay again because the grounds and exterior are beautiful. The fire pit and restaurant / lounge are also great. Location a little out of town, but I thought perfect. The rooms need work. They are very dark and need to be updated. I was very disappointed you couldn't open the windows to enjoy the wonderful mountain air.


Chad J, Bedford, United States 08/06/2016

Very nice hotel and very pleased with visit. Centrally located for a visit to the Grand Canyon. Very short drive to town if you need anything. Rooms were clean and hotel and facilities were modern. Outside was well maintained. Staff was helpful and polite. Breakfast was excellent.

"Top Notch!"

Krn29, North Saanich, Canada 07/06/2016

LOVED the fire pit and live music! Me and my mom only stayed here for 1 night but we were very impressed with the cleanliness and comfort of our stay. As I work in the hospitality industry some hotels are hard to please me but this one did the trick! Please stay here!

"Pleasant Surprise"

DKeith H, Prescott, Arizona 06/06/2016

We were going to Williams to take the Grand Canyon Railroad. We checked the "package price" for the Grand Canyon Railroad hotel and thought it was outrageous. We then checked the Best Western Plus and thought we would give it a try because we have had good experiences with Best Western Plus properties before. We were completely surprised by the excellence of the location in the pines, the professional and pleasant staff, the quality of the restaurant food for dinner (steakhouse), the lounge/bar in the evening and the outdoor fireplace adjacent to the outdoor pool. We vowed that if and when we return to Williams we will stay there again.


Chunjen K, New York, United States 06/06/2016

The staff is polite and helpful when check in and check out. Their breakfast is very good and tasty. Only the room is a little old fashioned. The swimming pool has good view .It's really suitable for family.

"Good, clean and convenient"

Kevin M, Edmond, United States 06/06/2016

Good, clean and convenient hotel that we truly enjoyed staying at with only one exception. We didn't get our room serviced during our stay. This left us with full trash cans and a shortage of towels. The front desk was able to get us trash bags and towels, but we didn't hear back as far as a reason why the room was skipped.

"Top Best Western"

Jane H, London, United Kingdom 05/06/2016

Clean and new decor. A little more expensive than other Best Western motels but a very nice place to stay in Williams and it is out of the fray! We have stayed here three times over the last few years and I would highly recommend it.

"Grand Canyon trip"

User 03/06/2016

Hotel is in a great place. Very nice facilities. Heated pool and jacuzzi. Good breakfast and staff is very friendly. Room is of good size but bathroom very small. Had a little problem at breakfast with yogurt spout falling off into the bowl. Hoped for better apology than I got.

"Very convenient place for GC area"

PGuarda, New Rochelle, New York 01/06/2016

We visited it in mid-May 2016. Grand Canyon is an one hour or so scenic drive away. Our second floor room was spacious with very comfortable beds, quiet AC/Heating and an small fridge. There is a very well stocked supermarket nearby. We stayed 4 nights and one day we managed to visit Meteor Crater and Sedona. We will definitely return to complete our visit to GC. Minor point, we liked the hotel's tap water and we ended up not using bottled water that we bought at nearby Safeway. Our only gripes are that there were just three light bulbs in the room, and only one chair.

"Lack of Elevator problem for guests on 2nd Floor"

Robert G, Kailua-Kona, Hawaii 01/06/2016

We enjoyed our stay - and have stayed at this hotel twice in the past. Wonderful food and entertainment; what is lacking is an elevator to the second floor -- or someone to transport guests' suitcases to second floor. As we are getting older, we will seek accommodations that have the convenience of an elevator in the future. With a special needs family member, the lack of the convenience of an elevator was more difficult than if we were all "abled."

"Not a 5"

User 29/05/2016

Hotel stay was great! Good service " clean room. Not a 5 part, breakfast scramble eggs and ham were cold. I believe if kitchen staff pre warmed prepared foods prior to placement in the serving line it would solve this issue. The food warmers are not designed to heat food, just keep it warm. Others a great stay.

"Road trip"

Lynda C, Willis, United States 28/05/2016

Very nice hotel. Price was a little high but considering the area I understand. Breakfast is prepared fresh & served on plates. Hot tub & pool were nice as well. Enjoy the lounge entertainment. The view outside is the best. Good location for Route 66 & Grand Canyon.

"In the trees"

dreamweaver0111, Chino Valley, Arizona 23/05/2016

Nice hotel. comfortable beds, excellent staff, good food. The steak my husband had was very good, the chicken enchilada I had would have been really good except for the sauce. Breakfast was nice, but bacon and sausage would have been a nice addition.

"Williams, AZ"

LynnLeason, Show Low, Arizona 21/05/2016

Decent hotel, some loud noises but seemed better after notifying front desk. Get there early for better breakfast selection. Could use free happy hour like most other BW. Good proximity to downtown Williams which is by far the coolest town on old Route 66.

"Pleasant Hideaway"

Judith P, United States 20/05/2016

This hotel is our special spot to stay on our way from California to Colorado. We look forward to the friendly staff, a good meal at their cozy restaurant and relaxing after dinner to the wonderful vocals of "Omar". A clean, comfortable hideaway tucked in the pines.

"Arizona Trip"

Deborah S, Plano, Texas 19/05/2016

Nice hotel Clean Great Location - Visited Grand Canyon, Flagstaff, and Sedona from this location and Williams was quaint little town with some good places to eat Good Breakfast Only con might be bed was a bit lumpy