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Best Western Plus Hotel Inn of Williams, Williams

2600 W Route 66, 86046-9182, Williams, United States - See on a map
Best Western Plus Inn of Williams - Welcome to the Best Western Inn of Williams The Best Western Plus Inn of Williams is ideally located in the center of Williams. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Enjoy spacious accommodations at this three-diamond hotel nestled in the pines at the base of Bill Williams Mountain in Williams, Arizona, the "Gateway to the Grand Canyon". Surround yourself in the whispers of our Ponderosa Pined forest property while escaping the sounds of downtown traffic and trains. The Best Western Plus Inn of Williams is perfectly located approximately one-hour South of Grand Canyon, Northwest of Sedona and Oak Creek Canyon, East of the Grand Canyon Caverns and West of Sunset Crater and Wupatki Monument. Each spacious, comfortable room is fully equipped with complimentary high-speed Internet access, cable satellite television with pay-per-view, coffee/tea makers, irons/boards and refrigerators. All rooms are 100% nonsmoking. Every morning guests in this quiet Best Western hotel are greeted with a complimentary full breakfast featuring our pancake station, cereals, juices, pastries, muffins, fresh fruit, coffee, teas, and much more! After a busy day of sightseeing, golfing, shopping or hiking, visitors to this hotel can enjoy a dip in the heated outdoor pool or spa. Wind down your day with a refreshing cocktail, beer or wine in the lounge, by the pool or by the fire pit as you ponder your adventures for the next day. The Best Western Plus Inn of Williams offers endless outdoor sightseeing and adventure activities. Guided jeep and van tours leave daily from the hotel and the friendly and informative staff is ready to create for you an exciting and memorable stay. Make your reservation and vacation plans today at the Best Western Plus Inn of Williams!

Best Western Plus

Hotel Inn of Williams

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Hotel advantages

  • Restaurant
    Restaurant
  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Outdoor pool
    Outdoor pool
  • Lounges/bars
    Lounges/bars
  • Free parking
    Free parking
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2020
Travelers Choice 2022
 
Travelers_Choice 2020
 
based on 2290 guest reviews
NOTE ISSUED
Excellent
1377
Very Good
630
Average
191
Poor
54
Terrible
38
REFER TO NOTICE
Business Business
49
Couples Couples
838
Family Family
866
Friends getaway Friends getaway
165
Solo travel Solo travel
72
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Excellent Stay - Friendly Staff and the Steak House Food was amazing"

5
User 11/05/2022

The staff are so friendly and to hotel is very clean. We eat dinner at the Steak House then relaxed by the outdoor fire pit with a glass of wine. The views are amazing-such a beautiful setting. Would recommend this hotel and will stay again.

"The best in Williams!"

5
Stoeck, Grand Ledge, Michigan 05/05/2022

This is a beautiful facility, right down to the location (up a hill and among the pines). We were only here one night but we thoroughly enjoyed our stay. The room was very nice, very clean and the food in the restaurant was excellent. It was such a nice treat to eat breakfast on real china and on top of that the selection of items was very good.

"Lovely stay"

5
User 04/05/2022

Definitely amazing place to stay. Jennifer at the front desk is amazing. Elizabeth at the bar so sweet. Breakfast so good. I definitely would recommend such a nice place to relax and unwind. Thank you for everything.

"Welcome & restful stay"

5
strohman1, Mesa, Arizona 02/05/2022

The rooms were very nice and clean. Our location was most convenient. Dinner was excellent and breakfast was hot and filling. We appreciated the choices presented and found the staff to be most informative and helpful.

"Beautiful property away from town"

5
AZKimmy, Mesa, Arizona 30/04/2022

I've stayed here several times when in the Williams area and have enjoyed it every time. It's clean, comfortable, beautiful, and their staff is friendly. I like being away from the hustle and bustle of town and yet it's so close to the highway. Breakfast is good and so is the restaurant if you want to have dinner there.

"Hidden Gem on Route 66 - Peaceful - Short Drive Down"

5
Darlene D, Cleveland, Ohio 27/04/2022

Beautiful grounds and very clean. Very friendly and front desk upon check in. Our room was ready at 3:00 sharp as expected. Pool/spa, workout room. Free breakfast. Restaurant on site and lounge/bar was very inviting with nice bar staff. Priced appropriately. Loved our stay. Will stay again for sure.

"Product Critic"

5
User 23/04/2022

Our stay was more than we expected, the steakhouse was excellent as well as the service. Our steaks were done exactly as requested, the waiters ( Alfredo and Lee ) performed their duties above and beyond my expectations. I highly recommend this establishment.

"Great Stay"

5
sheriestar, Oro Valley, Arizona 23/04/2022

The facility and all staff were great. The room was clean and well stocked (daily) with fresh towels, etc. Breakfast service was plentiful and varied. Definitely recommend the location -- away from the bustle of Williams in quiet secluded surroundings with easy access to the town and I-40.

"Best western plus and Grand Canyon railway"

5
nd5083, Paso Robles, California 23/04/2022

Great stay. Efficient staff. Clean quiet room. Best restaurant in Williams is in this facility! Please use the Grand Canyon railway into the park if you want to help small town usa. Kids love this ride as they attempt to entertain the two hour ride. It also serves to decrease car traffic into the park abs includes you park entry fee in the train ticket. Good abs beverages are available for purchase on the train.

"Extremely loud music!"

2
dempseyr2017, Pensacola, Florida 21/04/2022

I struggle in writing negative reviews. So I'm going start with the front desk was pleasant and helpful. Hotel wise, it is a nice stay. HOWEVER, the restaurant in the lobby's loud music was extremely hard to ignore from the hotel room. After spending all day driving all I wished for was a pleasant night to sleep. Even the tv was not capable of drowning out the noise from the restaurant's music. Highly disappointing and does reflect negatively on this hotel. Sleeping in my hotel room was the equivalent of trying to sleep in an apartment above a club.

Jamie Hansen, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

"Location and staff"

5
User 21/04/2022

Staff were very welcoming and we're willing to listen to our concerns. Great quiet location. Very clean and went the extra mile to sanitize. Breakfast was more then continental. Staff continued to keep everything sanitize. Plenty of staff at breakfast.

"Can't wait to return and stay again"

5
Jason N, Las Vegas, Nevada 17/04/2022

My family and I had a great stay. With a 5 and 8 year old you never know how things will go and the hotel was very clean and a great stay. The comp breakfast was top notch and the staff did a great job of keeping the food fully stocked and available.

"Warm Welcoming Fire Pit"

5
Joe F, Visalia, United States 11/04/2022

This hotel rates amongst the top we have stayed in while traveling with our horses across the US. They have a wonderful staff, delicious full breakfast options and a fire pit for guests to unwind and enjoy.

"Great place to stay in Williams"

5
billwT3781VG, Gilbert, Arizona 10/04/2022

The hotel is very nice with a great, out-of-the way location. The rooms were great and the lobby was very nice. The served a true hot breakfast. They had lots of free parking. It is close to Williams but not in the downtown. The hotel was very quiet and relaxing.

"Great stay with only one complaint about elevator"

4
LovemyAcura, Phoenix 09/04/2022

Stayed here before. Room is nice size with comfy bed. No microwave in room - access to one elsewhere if needed. Couldn't find refrigerator but enjoyed coffee maker. Loved the shower! First time here to visit their steakhouse and it is excellent! The live entertainment was excellent and nice to see older couples get up and dance! Complementary breakfast was appreciated - I loved the eggs, sausage, and coffee. Only real problem is one with the design of the hotel - elevator in ridiculous place at far end of hall! Air conditioning a little loud as the unit shuts on and off.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
Yeah!! Sounds like you had another great stay. FYI for next time, refrigerator is located right under the cabinet where the coffee maker is. We will also take a look at that A/C unit. Thank you. See you next time!

"GOOD GRAND CANYON OPTION"

5
John F, Kenosha, Wisconsin, Usa 08/04/2022

We stayed two nights while visiting Grand Canyon one day. It is an easy 70-minute drive. The hotel is new and modern with excellent facilities including a good restaurant and lounge. Williams "downtown" is about a mile down the road and has numerous dining options as well. The cost was dramatically less than a stay in the Park or in Tusyan.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
Thank you for staying with us and we are happy to enjoyed our Western View Steakhouse and Kacina Lounge. Please come again!

"Room to Improve"

2
richarddZ6267KL, Fennville, Michigan 04/04/2022

My wife and I (age 69, have stayed in dozens of motels) stayed here last week. Nice wooded setting, pleasant front desk staff. Refrigerator and HVAC were very noisy, interfered with sleep. On-site restaurant would not charge dinner to room, receptionist wasn't very friendly, wouldn't allow us to borrow plates to eat dinner on.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
Thank you for staying with us and I would like to apologize for the AC unit that made noise and interrupted your rest. The restaurant is a separate entity from the hotel, that is why you are not able to make a room charge. \\ May all your travels be safe and healthy!!

"Weekend Get A Way"

5
kerrywild2011, Phoenix, Arizona 04/04/2022

We would highly recommend staying at this hotel. Everything was beautiful and clean and the staff was fantastic. Ate at the steakhouse and everything was delicious. Breakfast was a full breakfast and complimentary. Live entertainment was excellent (Omar the Entertainer) Location to downtown Williams was great. Firepit area was cozy.

"Classic restaurant"

5
Diane B, Chippewa Falls, Wisconsin 03/04/2022

Food was excellent. Service was superior. Drinks were served well.. Had live entertainment than did a good job. People were enjoying themselves. Catered to people with fine taste. This will hard to come up with 200 characters. The requirements

"Awesome"

5
User 28/03/2022

Stayed at this hotel last year and it was fantastic. Clean rooms, great restaurant and close to the golf course. I plan on staying here again. Very surprised when I arrived at the hotel. It was more than i expected. I would recommend this place to anyone.

"Great stay!"

5
User 24/03/2022

Good hotel with free breakfast, in nice location. My boyfriend and I felt very comfortable. We were able to do laundry there as well. It is tucked away a bit off the road which is also a perk. Friendly guests and staff. Would recommend !!

"Excellent hotel"

5
User 15/03/2022

We stayed here for two nights. Excellent property. No noise, very clean rooms and friendly staffs. Breakfast was nice. Only 1 hour drive from Grand Canyon south rim. Highly recommended. I will love to come back again. Only the microwave was in the common facility, which was quiet surprising.

"A great choice in Williams "

5
PlatinumPaul, Phoenix, Arizona 07/03/2022

Surprisingly I've never had a bad experience at a Best Western. This location is no exception. Got a great rate on their room with the semi separate living room area and two TV's. The room was very clean, nicely refreshed and the bed was comfortable. The toiletries are of high quality, love the lemon smell. Had dinner at their steakhouse, while not the best meal I've ever had, for the price and the location we were happy. Also had drinks at the lobby bar. Drinks were very strong and the prices fair. Surprisingly, they even had a bottle of Glenlivet 25 year old, of which I purchased a shot. The property itself is older, the lobby looks mid 80's but it was clean and cozy, especially as it was snowing when we stayed here and the lobby fireplace was roaring. Debbie at the front desk was excellent. She provided us with extra toiletries including combs and toothbrushes since we literally decided to stay here last minute after deciding to drive up for the day from our home in Phoenix. Rachel at the bar was also great. Really friendly and she went the extra mile to explain the dessert menu and drinks. I'd highly recommend staying here if in Williams or if you are going to the Grand Canyon area.

"An awesome property"

5
User 05/03/2022

The best thing about this property is the food quality/taste at the Western View Steakhouse located in the lobby. The service from everyone is great. The best food in Williams is found in the lobby of a Best Western hotel!

"Lovely stay"

5
User 09/02/2022

I loved this hotel in a cute little town. The staff was welcoming and the room was clean and elegant. The lounge was inviting and relaxing. The food was delicious and the breakfast was over the top! I would love to stay here again.

"Better than Plus"

5
301SueB, Seguin, Texas 09/02/2022

Convenience and cleanliness as well as better than great customer service. We would never have to leave the premises if not to explore. On site is a steakhouse and bar. The furnishings reflect the area and the gift shop held information of the area and SWAG. Although there was people checking in there were always persons to care for your needs. A plus was the coffee maker not far from the check in desk. Everyone was jovial and some seemed to be talking to return visitors. Upon leaving I felt as though I was leaving friends.

"Williams Best Western"

5
User 04/02/2022

The Williams Best Western was a nice surprise. It was tucked into a private area and not on the Main Street. The staff was very friendly and helpful. They had an on-site Steak House. Breakfast was great. Real plates and silver was used which was a nice treat. Would recommend and would definitely stay there again.

"Wonderful place to stay"

5
travelbig, Oliver, Canada 03/02/2022

We spent 2 nights here as a jumping off point for the Grand Canyon (1 hour) away and also to visit the Antelope Canyon in Page ( a must do). Can't say enough about the friendly staff and the clean fresh rooms! Very modern and well maintained. They lit the fire on the patio every night. Gave a nice ambience to the area. We had a lovely steak dinner at the attached steak house! My husband only eats tenderloin and his was amazing. A little spoiled I would say lol. The hot breakfast was good as well. They had gloves for people to wear while they were dishing up the food as well as hand sanitizer which is a great idea. We will definitely go back if we are through the area in the future. Lots of nice places to eat downtown as well. Great community!

"Wonderful Experience"

5
User 02/02/2022

This was a wonderful stay, the best Best Western I've ever experienced. Excellent therapeutic spa, convenient clean dog park with baggies, hot and tasty breakfast, fine dining for dinner, lovely scenery, a spacious clean room with very comfy beds with a heater in the bathroom. Wish I could have stayed a few more days!

"Always the Best Experience, Room, and Amenities"

5
kcirbodmot, Chandler, Arizona 27/01/2022

We have stayed here in the past and afterward we always remark what an exceptional property this is. On this visit, we were disappointed that the restaurant and bar were both temporarily closed "for deep cleaning" but, under the circumstances (continuing pandemic), we understand. Nonetheless, this was another very positive stay, and the staff was welcoming and friendly as alway.

"Hidden gem"

5
cmeents, Lebanon, Missouri 05/01/2022

I hate to share a good review of this amazing hotel because I want to keep it to myself. This is the only place we stay on our many trips through Williams. The setting is beautiful, the employees are friendly and helpful. Breakfast was hot, fresh, and delicious. The dining room was kept sanitized with cards identifying which tables were clean and which were not. Gloves and hand sanitizer were available in the food area. I understand that the hotel has an exercise room and a pool, but we didn't make use of these. All of this at a really reasonable price.

"Great value"

4
KelvinKao, Singapore, Singapore 01/01/2022

Fuss free hotel in a solid location with a welcoming lobby. Rooms are a tad old with somewhat poor ventilation but spacious enough. for the value you really can't complain. A decent enough spread at the breakfast as well which is a welcome surprise.

"Best Kept Secret"

5
User 11/12/2021

Stayed here to ride the Polar Express. Decided to stay here after a previous visit to Williams. The place we stayed recommended the steakhouse inside the BW and we were so impressed that we decided to stay there during our Polar Express visit. Like the steakhouse, the hotel is one of the best we've ever stayed in. For just over $100 / night, the service and facility is 5 star quality. Our daughter likened the Christmas decorations to something only seen in a Halmark Movie. The staff is very friendly and courteous. The room was super comfortable and clean and to our amazement they actually make up the room daily. And yes, even got clean towels. Also, the free breakfast was a feast with lots of choices. I will definitely stay here when in Williams.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
Hallmark Movie... what a great compliment on our Christmas decorations. We are so pleased that you enjoyed your stay from start to finish. Can't wait to have you visit again.

"Great, dog friendly stay"

5
951chrissiep, Oceanside, California 10/12/2021

I really enjoyed my stay! I took my geriatric dog on a bucket-list type trip to the Grand Canyon. The staff at the hotel was very friendly, and helpful! The room was comfortable. I would just recommend bringing a safety mat or fold-up stairs if you have a small dog that likes to jump up to the bed, as they were hard floors, and a tall bed. The breakfast was awesome, and so was dinner from the restaurant! I would definitely stay here again!

"Very nice day at a nice location"

5
gmanhart2021, Irvine, California 09/12/2021

This is our first time at the best Western plus in Williams. Wish we would have gotten there a little earlier as it was a very nice hotel. All the rooms were inside and they had a very nice eating area which included a restaurant and a bar. Since we got there a little late we missed this as they close at 9 PM. The breakfast they serve in the morning is really nice and has all the typical hot food that you would expect along with other cold foods as well. The staff was very accommodating. Our initial room was just below the washroom on the second floor and it made a lot of noise when it was in use and when we asked for another room close by they were able to switch our room quickly.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
Next time you'll need to arrive earlier so you can enjoy all the amenities we have to offer. We appreciate all our nice comments and we are glad we could assist with your requests.

"Leisure"

5
mimonito1, Moreno Valley, California 05/12/2021

Visited Williams for a relaxing get away. We stayed at the BE Pllus and could not be happier. The drive up to the hotel, the cleanliness outside and inside. Staff very polite, courteous and helpful. Our room was very clean and could not ask for more. Thank you Best Western Plus.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
THANK you for the great comments and we are very happy to make your stay as comfortable as possible. Please come again!

"Beautiful property, exceptional service"

5
bodshpr, Bakersfield, California 27/11/2021

Everything about this hotel is wonderful. Beautiful grounds, gorgeous Southwestern interior design and decor, and a truly high-end feel. Our room was spacious and comfortable, with a sitting room, a king-size bed, and a flat screen TV in each area. There is a well equipped fitness room with a multi station strength machine, a treadmill, a recumbent bike, and an elliptical machine. The complimentary breakfast buffet is wonderful, and dinner in the restaurant was first class! I recommend the Ribeye steak! Finally, the staff is welcoming, professional, and extremely accommodating! All in all, an incredible property!

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
WOW!! We absolutely love to hear when our guests enjoy their beautiful room, the fitness center and our lovely restaurant and when they mention our GREAT staff! Thank you.

"Great location. Good hotel and restaurant"

4
radar60, Lompoc, California 25/11/2021

We stayed here one night on our way to our final Thanksgiving destination. Just off the I 40 It's nicely nestled in the woods. Beautiful location. The rooms are spacious with all the amenities and good bed and pillows. It also has a nice steak restaurant and the Kachina lounge. You can get a good meal at a very reasonable price. Service is good and staff very friendly.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
YES!! We made your stay as you'd hoped for. Glad you could spend part of your Holiday with us.

"No Mercy/Empathy Lacking"

1
User 22/11/2021

We had just arrived at the Best Western in Williams Arizona when we realized that we were not able to stay for our second night. It was a family matter, and we had to leave the next morning. We attempted to cancel our second night with the front desk and were told that we could cancel by 4:00, but that we did need to cancel with the 3rd-party company with which we booked the reservation. We hustled and did our diligence with the 3rd party. They told us that it would be fine and they understood, but we would need to get approval from the hotel management. We then realized that we had been misled when directed to the 3rd party company (Priceline). Jennifer, the manager at the Best Western, informed us that she had the power and the buck stopped with her. She told us that she would not allow us to receive a refund for our second night. After pleading our case, we walked away discouraged-but better informed. We will not again be staying-nor would we recommend staying-at the Best Western Inn of Williams. The hotel and rooms were as would be expected at a 2-star hotel, but the leadership failed to take care of my family (their guest).

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
I am sorry that you didn't understand the cancellation policy when you booked through the 3rd party. Whatever agreement you make with the 3rd party is the agreement we adhere to so it is fair to everyone. May you be safe in all your travels.

"Surprisingly quiet stay but horrible reception"

4
Love2Travel66, Toronto, Canada 16/11/2021

Was told by staff from another hotel that since Williams is so small, you can hear the train from anywhere. Was happy to report that Best Western Plus is located up a little hill and my room was facing trees so did not hear the trains. Room was clean but the fridge smelled like dead fish. The blazing fireplace near the front entrance was a nice touch. Unfortunately the staff at the counter during check in didn't add to the experience, not rude but no service.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
Thank you for your comments... we really do like to know the good and the bad so we can make improvements. Please give us another changes to make your stay a better experience.

"AWESOME LOCATION"

5
JTPNOV2021, Lake Havasu City, Arizona 15/11/2021

Hotel was great all around. We were pleasant surprised on Location. Our purpose was to enjoy the town of Williams. Hotel not within walking distance but well worth it because of the way hotel lay out was nettled into a forest setting. Could hardly tell I-40 was only yards away. This will be our go to hotel when visiting Williams.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
We love to hear we will be the place you'll stay anytime you are in the area. Happy travels and we look forward to your next stay with us.

"A great hotel!"

5
jkj2k04, Roseburg, Oregon 14/11/2021

The staff, hotel, food, adult beverages, and location of this hotel are an A+. You won't find more friendlier staff than here. We have been traveling for 2 weeks now staying at many hotels and resorts and this one deserves a special mention. You won't go wrong stopping here.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
Friendly staff is what we love to hear back from our guests... YES! Please come again.

"Best Kept Secret in Williams...."

5
Elpsc, Sun City, Arizona 08/11/2021

This place is excellent!. We were on our way back to Phoenix from getting married in Sedona, going to Tusayan and the Grand Canyon. We decided to stay in Williams and chose this Best Western and we're glad we did!. Great staff, great room, great restaurant and entertainment!. We were going to go to town to eat, but stayed and the food was great!. Breakfast was also fantastic and the service is so great. We were so surprised that this Best Western was so nice. Will stay again. It's away from the town, in the woods and very, very comfortable and ....quiet!...Loved it!

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
Congratulations on your wedding... so glad you allowed us to share in your excitement!! Please come again.

"Private and Pet friendly"

5
Pugmom6723, Greenwood, AR, United States 07/11/2021

This is an excellent location. It's close to the freeway, & downtown, yet away from all the hustle and bustle. It's quiet, and has a nice restaurant and lounge (also pet friendly), right in the hotel.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
Yeah.. you and your pet were able to enjoy our hotel and restaurant. Glad you stayed with us!!

"AWESOME IN-HOUSE STEAKHOUSE!"

5
mamajellybean, las vegas 02/11/2021

Room: The room at BW Williams we had was a king with sofa. Incredibly clean, plenty of plug ins for devices and direct (no cubes needed) charging. Bathroom was spotless with plenty of clean linens, extra pillows in cupboard (even though bed already had 5); ironing board, microwave, coffee & pot, fridge, hairdryer. The bed was comfortable and the wifi worked in the room. Hotel: There's a great outdoor fire pit on their patio that nestles you in the trees ; a pool; and a handicap assist hot tub. In-house gift shop for necessities and more; in-house hot breakfast with room stay. Interior elevator, pet friendly rooms, superclean main lobby and restaurant/ bar. It's easy enough to find, being clearly marked and on the road into town. Easy travel to Bearizona, the golf course, and the Grand Canyon Railway. Restaurant: We chose to eat dinner in-house for our stay and it was WONDERFUL. Their in-house evening steak house has a fantastic fully menu. Our drinks were not watered down. The baked garlic brie was piping hot and perfectly demi-melted in its cast iron skillet. The french onion soup was incredibly rich and steeped in flavor. The filet was cooked exactly as ordered. The lamb chops were PERFECTION. The sauces were generous, and the sides were fresh. Excellent dessert selection, and the bar kept restaurant hours so after-dinner drinks were available.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
Sounds like you really enjoyed your stay with us..... that makes us all very happy. Please come and do it all over again! Thank you for a great run down of all the amenities you enjoyed.

"Fantastic!"

5
User 26/10/2021

One of the best! Room was very nice. The staff were great. Everything was very clean. Breakfast was very good! They also have a little gift shop which is very nice. Would definitely recommend this Best Western!

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
Thank you for recommending us to your friends and family. That is truly the best compliment we could get. We hope you are able to join us again really soon.

"One of the nicest best westerns yet!"

5
babypoo4u2, Mesa, Arizona 24/10/2021

The location was pretty. interesting that it right next to a cemetery in the forest but nice. I was so impressed with the bar and restaurant. I was also happy that hot breakfast was being served. Nice and attentive staff.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
Thank you for staying with. We actually aren't right next to the cemetery, there is a restaurant, gas station and another hotel that is between us and the cemetery. But we are located in the forest and we do have a great bar and restaurant. And your right, our staff is very attentive.

"dennis"

4
dennybuzz, Florence, Arizona 23/10/2021

horrible restaurant. Food was garbage, waiter was absolutely a no show. Lettuce was a handful of yelluce with a yellow cherry tomato. Hostess refused happy hour drinks; her clock was 5 minutes fast than the cell phone. steak was shoe leather, my burger was 3-4 oz. advertised as 3/4 lb. when wife asked for ketchup for fries, waiter told her to use mine.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
I am sorry that we fell short in meeting your expectations. Please allow us to do better next time.

"Best hotel stay ever!"

5
User 23/10/2021

Hotel is very clean. Staff is friendly and very helpful. Breakfast is served on real plates with real silverware and was the BEST hotel breakfast we've ever had! I wish every hotel was like this! Best hotel stay we've ever had!

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
YEAH!! Sounds like you enjoyed every part of your stay with us. Please make your way back to our area again and enjoy another stay with us.

"Love this Hotel"

5
Kevin H, Minneapolis, Minnesota 22/10/2021

Loved this hotel. Great full hot breakfast. Super friendly staff. Beautiful Lobby. Great restaurant even with a singer. Rooms perfectly clean and outfitted. Definitely a return to hotel. Hot tub was fabulous, pool was closed for winter (outdoor non heated.)

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
WOW!! Love it when our guests are excited about their stay with us. Please stay again and enjoy all the amenities that we have to offer.

"Grand Canyon visit"

5
User 17/10/2021

Loved this Best Western! Can't say enough good things about the friendly helpful staff! Great food and enjoyable lounge! Really enjoyed our stay! Front desk helpful with any questions we had! Very clean hotel!

"Amazing Hotel"

5
User 16/10/2021

Everyone at this hotel are amazing!! The hotel is clean, great breakfast and beautiful rooms. The breakfast is truly tasty and plenty of choices. The hotel inside and outside and clean and inviting. you will find that each and every employee loves their job.

"Grand Canyon Adventure"

5
Dan R, Livermore, California, United States 10/10/2021

Excellent location off of Hwy 41 after existing the So entrance of the Grand Canyon. Best Western Plus provided a very comfortable room with a comfortable chair & real glass glasses & coffee mugs. Excellent restaurant on premises where we enjoyed a good rib dinner & an early breakfast before departing.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
We are so happy you were able to enjoy our steakhouse and you ate a good breakfast before departing for your day. Pleas join us again as soon as possible.

"Excellent stay for the price. Great staff"

5
User 09/10/2021

I was very impressed by the friendly and helpful staff at this hotel. The room was very clean. We were traveling to the Grand Canyon and decided to stay in historical Williams. A great choice for your travels in the area. I highly recommend!

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
We do have very friendly staff... thank you for recognizing them. So pleased you had a great time!

"Good place to stay on your way to the Grand Canyon NP"

5
PMR2056, Rochester, Michigan 08/10/2021

This hotel was clean, the rooms were nicely decorated, and the breakfast buffet had a variety of hot and cold items. Breakfast also started at 6:30 a.m. so that you could have breakfast but still get an early start to Grand Canyon NP. It also has a restaurant on site, but we did not use it during our stay.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
Yes, we like to send our guests out for their day with a great breakfast. Hope you can come our way again!

"Best Western Williams AZ"

5
Patrick C, COLEMAN 05/10/2021

A great place to stay. Located in a quiet easy to get to remote area of Williams. The location is just minutes from picturesque down town Williams. The room was clean, quiet and comfortable. The bed was great and the breakfast was wonderful. Looking forward to our next stay at Best Western, Williams AZ.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
We are also looking forward to your next stay with us. This is the best compliment we could get, a returning customer. Safe travels wherever your journey may take you!

"Super nice hotel!"

5
Diane D, Redding, California 03/10/2021

This hotel is very nice and clean. It is definitely a luxury type hotel. They have a beautiful pool area. There also is a steak restaurant on the premises. We didn't try it, though. The prices seem a tad bit high. Right down the street is the old nostalgic route 66 scene. Williams is also only an hour's drive from the Grand Canyon. You pay more than usual , but you have to consider the location.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
Thank you for the great review... next time you will have to try our steakhouse. You won't be disappointed.

"Good Facility & Location"

4
John T, Calistoga, California 29/09/2021

Although for most people, Williams would not be a destination stop, those who designed the facility did an excellent job of making it seem like more than just an overnight motel. Spacious lobby area and unexpected lounge (which unfortunately was not open on this trip).

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
So glad you were able to stop in on your trip through. Remember us for next time!!

"Overnight stay"

3
Dazzle930, Oskaloosa, Iowa 26/09/2021

Room was nice and clean and the pool area looked lovely. This was just an overnight stay passing through for us. Our plane was delayed so we didn't arrive until about 1:30 in the morning. Checked out early to get on the road again before breakfast. My only complaint was our stay was about 7 hours and the price Of the room was high. We had made a reservation otherwise would have grabbed a cheaper place. Didn't know our plane would be delayed that much. I just feel when stuff like that happens maybe a reduction a little in the room rate would be nice.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
Glad you arrived to find your room nice and clean after such a long day of travel. Hope that rest of your trip went as planned!

"Best Value in Williams and best hoel"

5
K6783MRlindab, Pasadena, California 25/09/2021

I always stay here. Features a steakhouse and lounge with live music. Staff is always friendly and efficient. Room is always freshly cleaned each day and fully stocked. Beautiful location in middle of tree filled area.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
I am so glad that you always stay with us when your in our area. What a nice compliment that is . Looking froward to your next visit!

"Great overnight Stay"

5
pslawing, Kings Mountain, North Carolina 21/09/2021

Just the breakfast alone would be worth a stay here! Comfortable rooms great laundry Breakfast with real plates abs silverware Has nice restaurant and lounge too. A little out of town in forest. Very comfortable

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
A great breakfast to start your day off right. Glad you enjoyed it. Please come again!

"So much better than expected"

5
Quilteddogs, Phoenix, Arizona 21/09/2021

I was not expecting to find such a nice hotel in Williams, Arizona but I was beyond pleased with the Best Western Plus. Very clean and modern. Easy check in and the room appeared to be updated, especially the bathroom.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
Better than you expected is always a GOOD thing....please stay with us again!

"Great value near downtown Williams"

5
cbigdogs, Eastvale, California 20/09/2021

Pleasantly surprised at how quiet and not too far away from the downtown area it was. Not too crazy, imo. Like the country feel of the surrounding area and nice walking paths. Enjoyed Williams this trip for Bearizona and shopping for gifts on Route 66.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
So glad you were pleasantly surprised. We love to surprise our guests with great things!

"Excellent experience."

5
romanchick427, Louisville, Kentucky 17/09/2021

Very professional front desk staff. Felt like old school excellent quality customer service. Hotel was very clean and smelled fresh throughout. Best experience I've had at a Best Western. Beds were super comfy.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
BEST experience, we love it when our guests walk away this happy. Hope you get to come and join us again in the very near future!

"Horrible."

1
Elena O, Los Angeles, Chile 11/09/2021

All of these rooms are inside a hall and it is excruciatingly noisy. My requested “quiet room” was between a baby that screamed for 4 hours and a dog who barked continuously in response to the baby. I called the front desk and asked to be moved. At first they said no, then four hours later, when it was too late to do anything, they “found” a quieter room. In the morning the housekeeper started knocking on my door despite the DO NOT DISTURB sign. Despite being asked to stop, this happened 4 more times. When I asked for a discount at the front upon checkout the spiteful manager charged me $164 — much more than the 139$ quoted. I'm asking my credit card company to deal with it. The building and the property is lovely ( though the brown rooms are a bit depressing) but the management is beyond awful. Oh, there was hair on the sheets (which were on inside out) and in the sink and shower. Ugh.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
I am so sorry that you did not enjoy yours stay. You were charged correctly after reviewing your folio... The room rate was $139 + tax. The 1st pet was included in the price of the room but since you had 2 pets, that is were the extra $25. Safe travels wherever life may take you!

"Great Choice in Williams"

5
Earl C, St. George, Utah 07/09/2021

Great place to stay, when exploring the area of Northern Arizona. Very nice motel, clean and having a lounge and great place to eat in one location is nice. Williams, AZ offers some great places to eat and places to visit.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
Appreciate your nice comments... we are happy when our guests are happy!!

"Great friendly staff"

5
ariannaames, Buckeye, Arizona 31/08/2021

The hotel was very clean and inviting. All of the staff were extremely friendly and helpful. We especially loved the bartender in the lounge. She has a great personality and made my daughter a special virgin drink that made her day! We enjoyed the firepit in the evening and the hotel has lots of indoor and outdoor tables and chairs so there's plenty of room for everyone to relax and enjoy. Will definitely stay here next time I'm in Williams

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
So glad you will come back on your next trip our way... thank you for mentioning our GREAT staff who go out of their way to make our guests stay as fun and exciting as possible. Can't wait till your next visit!

"Pleasant Stay"

5
User 30/08/2021

I love this branch of best western hotel. It is secluded way up the hill and you can see the view of the down canopy and lots of trees and greens alike. The staff were gracious and prompt( receptionist and breakfast crew. There's a singing cowboy entertainer who performs in the restaurant(high end) and caters to mostly Senior entertainment. Bedsheets are comfy but you cannot adjust the AC as it is preset.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
We appreciate all the nice comments... we'd love to have you visit us again.

"Fantastic outdoor escape"

5
459jtravel, New York City, New York 28/08/2021

This hotel was fantastic. Definitely a higher end Best Western. People at check in were nice and helpful during my entire stay. They made everything easy (from purchasing detergent for laundry to adding an extra night to our reservation). Excellent location is right off highway but tucked away in the mountains. Beautiful landscape. Hot tub was fantastic, nice and hot with very strong jets. Pool was lovely too (though I wish it was warmer). I was sad to leave and would definitely stay here again!

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
Glad you able to extend your stay and enjoy our hotel and amenities a little longer. Please come again!!

"BW experience"

5
User 26/08/2021

Great service to get me the rooms I needed. Very attentive at check in and check out. The beds were clean and there was always a friendly face if I had any questions. I would recommend BW as a place to stay after a long day enjoying the canyons.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
Friendly faces is what we all need to encounter in this new crazy world we live in. Thank you for being our Guest!!

"Ladies golf trip"

5
User 24/08/2021

Our first visit to this hotel was about 8 years ago and we decided that after that visit we would only stay at this hotel. The first year we went to town for dinner the next year it was late so we stayed at the hotel for dinner. We were impressed with the service , menu and food so now always have dinner at the hotel.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
GREAT!! So excited you had dinner with us on your last visit and you were impressed. We will always have a table for you!

"Oasis nestled in the woods."

5
DrumJazz, Bakersfield, California 24/08/2021

Oasis nestled in the woods. This best western is nestled in the woods of Williams Arizona. The staff and the amenities are exemplary. The Hotel is located 1 mile from downtown Williams Arizona that will provide you with lovely shops and eateries that you are mentally enjoy.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
Exemplary... thank you for the great review. Next time you need some mental relaxation, please come see us again!

"Pleasant Surprise"

5
Lysle S, Denison, Texas 23/08/2021

Had a great stay here but unfortunately it was only one night. The rooms are roomy really nice and the restaurant and bar are excellent. Little pricey but worth it. We will be going back soon. Williams is a cool place to wander around.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
Looking forward to your next stay with us... maybe you could stay longer this next time.

"Enjoyable stay"

5
JDanek, Merchantville, New Jersey 23/08/2021

We really enjoyed our stay at this hotel. It was only one hour easy drive to the Grand Canyon. Enjoyed that it was a few minutes away from the busy town, and the surroundings were so pretty. They had music in the restaurant in Friday and Saturday night. We could hear the music from the lobby. The rooms are very clean, comfortable and roomy. The breakfast served was standard hotel breakfast (eggs, ham, biscuits, gravy, cereal, oatmeal, pancakes and yogurt), but it was tastier than most. I would definitely recommend staying at this location.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
Thank you for your recommendation... our best advertisement is a happy guests who tell others. Looking forward to you visiting us again!

"Highly Recommend for Pet-Friendly (and all) Travel!"

5
Alicia G, Burbank 18/08/2021

Modern, immaculate accommodations and pet-friendly! We stayed with our dog and the room was spotless and fresh. We had a great forest view and a great, convenient outdoor area to walk the dog. The bathroom was modern and spacious and the beds comfy. Bonus: breakfast was delicious—great scrambled eggs and biscuits and oatmeal. So many places have sun-par breakfasts, this was so good! Very handsome lobby and dining area, and all staff were friendly and attentive.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
We are so happy that you and your furry friend enjoyed our area and the spacious, clean rooms. I hope you and your furry friend can come again!

"Stay here!!"

5
homer111, southwest sunshine 18/08/2021

Best hotel in the Northern AZ area. Bar/ restaurant the best in Williams. The folks who work here are all very nice. Staying in Flagstaff? This place beats any hotels in Flagstaff and just might be worth the 30 min drive. Perfect for your Grand Canyon base camp

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
Best Hotel in Northern AZ..... WOW! Thank you for such a great compliment. I hope you get a chance to come and join us very soon !!

"Wondering where to stay in Williams, AZ?"

4
margaretSavedByJesus, Pasadena, California 17/08/2021

We spent one night here, viewed the Grand Canyon the next day. Enjoyed the natural pine trees surrounding the hotel. Pool was nice too. When we drove into town for dinner noticed other hotels/motels surrounded by black-top and cement, so thankful we booked at Best Western Plus Inn of Williams, AZ.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
We are so thankful you booked with us also... please come back and enjoy the pine setting again.

"A great, relaxing place to stay"

5
84lauriem, Ranchos De Taos, New Mexico 16/08/2021

This hotel is a treat. It's tucked away in the pines, far enough from I-40 to escape the traffic noise. Plenty of parking. The rooms are large and comfortable, the bed was very restful, and the bathroom was nice. It's a treat to have a good restaurant and bar on site. We sat in the bar and enjoyed a good dinner and an excellent local brew recommended by the friendly and knowledgeable bartender. On Saturday night, when we stayed, they even had live music - a single musician doing classic pop covers. (The music ended at 9 pm.) Highly recommend this place!

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
Thank you so much for such a great review. We are excited when our guests leave with such a good experience. We appreciate you mentioning our Western View Steakhouse and Kachina Lounge, glad you got to enjoy them both. Please stay with us again!

"Usually good experience"

4
dianamelin5, Williams, Arizona 12/08/2021

We always stay at Best Western when we're in Williams (which is often). We usually have no complaints about it. However, our last couple of stays we have been taken aback at how cost-prohibitive it has become. Also, on our most recent stay, our room had an unpleasant stale cigarette odor. It dissipated after a while so we did not report it, but we should not have to worry about this in a smoke-free hotel!

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
I do apologize that your room was not as it should of been. You are correct that you shouldn't have to worry about cigarette smoke in a non-smoking hotel, we do our best to let everyone know we are non-smoking, just not everyone follows them. Please give us another try next time you are in the area, we'd love to have you!

"business"

5
O2640DNwilliamh, Glendale, Arizona 10/08/2021

This is a great hotel for business OR pleasure - you are close to really everything….I wish I had my clubs with me the golf course is like 5 minutes away….Plus the center of town is very close by…BearAZ is only like 7 minutes IF that! PLUS going to the Grand Canyon on the GC Railroad you're at the depot within 4 minutes.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
Yes... business or pleasure we are a great hotel for either. It sounds like you had a good time, please come again!!

"Wonderful setting. Fantastic staff. OK rooms"

5
User 07/08/2021

The location of the hotel is wonderful, near the freeway exit, but set back in the woods. The rooms were clean and the bed was comfortable. The pillows were not comfortable for me, as they were too firm and "puffy". Probably would work for a back sleeper, not so much for me. Most hotels now provide a variety of pillow stuffing and firmness so guests can select the one the prefer. If I were to return to this hotel, I would bring my own pillow. The front desk personnel were polite and accommodating, even when we requested a room change to make sleeping arrangements a little easier. Didn't get a chance to try the pool, so can't rate that. Breakfast was OK. About par for hotels of this level of amenities. Some members of the family liked it better than I did (but I stay at more hotels than they do :>) Overall, enjoyed the accommodations and would stay here again in the future.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
We are so glad you did enjoy your stay... we do have the best setting in the pine trees. Next time, I hope you get to get into the pool!

"Great stay in Williams, AZ"

5
JLCross72, Orange, California 05/08/2021

We spent 1 night while on the road at the BW in Williams, AZ. The hotel was very nice and the staff was very friendly and helpful. The room was large and nicely decorated, and the bed was very comfortable. It was so nice to have a good restaurant in the hotel after a long day of driving. Had a wonderful dinner at the steakhouse and they even had entertainment. Morning breakfast had a large selection of items and was delicious. Location is really nice and very quiet. Loved our stay and would definitely stay there again.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
We look forward to your next stay... so happy you were able to join us in the restaurant.

"Best BW ever stayed at!"

5
JWaters68, Carlsbad, New Mexico 30/07/2021

Enjoyed everything about this place. Definitely on par with Marriott and Hilton products. Wish all BW's were like this place! Staff were friendly, place was clean, good location, would recommend to anyone travelling to from Grand Canyon.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
Thank for recommending us to others... that is the best compliment we could ever ask for.

"Great Secluded Hotel in Williams"

5
kearb52, Llano, Texas 30/07/2021

We make sure and stay at the Best Western Williams anytime we are in the Flagstaff area. The hotel staff are always courteous and go out of their way to please. The hotel is secluded against a lovely hill backdrop. Try it, you'll like it!

"Lovely place— you'll be surprised it's a Best Western!"

5
Michelle A, Whittier, United States 29/07/2021

This is a really lovely Best Western property. Pool, spa, outdoor seating areas are very nice. So happy to be able to enjoy a drink on the patio with our dog in the evening, and she could join us there the next morning for breakfast. Lots of space for pets, including a separate area at the far end of the parking lot. Room was very nice. The only downside is that it's not close to the city. And it's pricey.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
Glad your four legged friend has as good of time as you did. Thank you for calling us "lovely". Please come back and visit us as soon as you can!

"Best Hotel of our 10 day road trip Vacation"

5
jfrost1920, Republic, Missouri 28/07/2021

We drove from MO through OK, TX, NM, AZ, UT, CO and hit so many different places. Our trip included 10 different hotels. After staying here, the rest of the trip, we kept comparing every other hotel to this one. We TRIED to find a reason to come back to Williams for another night here but our trip, and time, just didnt allow. The room was excellent. Everything was nice, worked, and was clean. We were comfortable and happy. The decor in the hotel and lobby is perfect. The resturant was excellent. Our server was named Kevin I believe, and he was fast, attentive, super friendly, offered lots of conversation and advise. The food was awesome too. Really great and one of the best on our trip. Breakfast the next morning was a buffet, had everything you would want, was super hot, fresh and was HANDS DOWN, the best breakfast in 10 days of traveling. Some hotels just had grab bags, and crappy muffins, and juice machines that didnt work. This hotel had everything and it was excellent. Just cant say enough good things about the resturant and the breakfast. (The coffee cup lids dont fit the cups so I leaked coffee all over my brand new white shirt, but I laughed it off, changed and forgot about it. So watch out for the coffee to-go cups. lol.) They also have a killer pool, and hot tub. This hotel is right off the road but its surrounded by trees and forest. It really feels so secluded and very quiet. It FEELS like your on vacation. Its resort-like. Really nice. They had a firepit going which was super nice after swimming and sitting in the hottub. I made a margarita, sat around the fire and warmed up, and really enjoyed it. All the staff we interacted with were great. I just dont have any complaints at all about this hotel. I wish we werent from MO and had a reason to pass by here yearly on vacation. I would stay here every single time and actually look forward to it.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
WOW!! Thank you for such a great review. We love to make our guests happy and we are so glad you stayed with us. Yes, our hotel and staff are "top notch"! We are nestled in the pines so it makes for a beautiful scenery as you said and you can feel like you are on vacation at a resort. Please come back our way and stay with us again!

"Best western Williams. AZ"

5
lulujonhall, Long Beach, California 25/07/2021

Nice location. Very clean good deco in the room. In the bar/lounge have music and great singer Omar performing that's awesome show! Good breakfast. Have a restaurant for dinner. Staff very friendly with good service. Will like to go back again.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
Looking forward to your return. We love when our guests get to experience all that we have to offer and enjoy themselves.

"Filthy Room"

1
User 25/07/2021

Room smelled like feces and vomit. Carpet was soaked. Hair all over the bathroom. Room has a fridge but there is no microwave on sight (this does not make sense). The grounds and lobby/restaurant are beautiful! I'm disappointed that our room was so disgusting. Front desk quickly moved us to a clean room, so I hope this was a one off occasion. But after a long day of traveling and looking forward to relaxing, we were very disappointed.

Jennifer Milner, General Manager at Best Western Plus Inn Of Williams, responded to this review
I am so glad that you let the front desk know of the issues and we were able to get you moved right way to a clean room. I am sorry, but do not offer nor advertise that we have microwaves in our rooms. Please give us another try to make your next stay great!

"Loved the Hotel...but"

3
keirenf, Camarillo 21/07/2021

We are driving cross country from Los Angeles to Michigan....we stopped at this Best Western Plus in Williams..seemed to us to be the highest levels of hotels available in Wiliams. Rate was fair. We loved the property and had an amazing dinner in their in house restaurant, Alfredo was our server when we arrived at 8:30pm and the restaurant closes at 9am. Alfredo was soo kind, told us to take our time. We really enjoyed their Spinach dip app (i want the recipe), we split a 10 oz filet, which came with house salad, baked potato and yummy bacon green beans. Food was excellent cooked perfectly. Our room, we asked for something not near anything noisy (ie elevator bank, ice machines, etc). We were in room 122 i believe. Room was nice, beds/pillows comfortable, bathroom simple, clean, fridge, etc. A/C was a tad noisy and didn't get room cool enough we thought so we were hot sleeping. Bigger issue was early the next morning we heard tons of noise, turned out our room was nextdoor to laundry facility for the entire hotel, music playing, people talking, banging, etc. This was tough on us. The breakfast which is included is satifactory, good OJ, Coffee..some eggs, ham, breads, pastry, yogurt from a machine, oatmeal and whole apples. We talked to the front desk regarding the noise, A/C but they offered nothing. And assume due to trying to cover from Covid. Otherwise we liked the hotel very much. Has plenty of parking, safe. Great outdoor patio, pool, gym, nice bar.

"Enjoyed our stay"

5
User 19/07/2021

Actually stopped in for dinner after the Celtic festival. My husband and I had an amazing meal. Our server was attentive and courteous. Steak was the best I've ever tasted. A last minute decision to stay. Staff was great and courteous. Room clean and bed super comfy!

"Top quality Stay"

5
MtnBeach70, San Tan Valley, Arizona 18/07/2021

This is our 3rd trip to Williams, Az and the 1st time staying at this hotel. Some may think the stay is pricey - but do yourself a favor, enjoy the amenities and luxury this hotel has to offer. We stayed here as we took family from out of town to the Grand Canyon. Only an hour drive and well worth the cost. My grandson even learned how to swim in their pool. Hot tub was away from the pool which made it nice for adults to enjoy. Breakfast was great - staff was fantastic. Rooms were modern and up to date (no cheap Styrofoam, plastic cups).

"Great place"

5
User 13/07/2021

Wonderful place to stay at. My sister and I had a fabulous time. Everything about the hotel was great. Restaurant was delicious, Kevin and Hannah were our servers/hostess and they were so friendly. Will return!

"Best hotel from Williams/AZ"

5
User 13/07/2021

Williams is a great city and the Best Western Plus Inn is definitely the best place to stay. The location is great (5 mins from downtown, gateway to Grand Canyon South & West Rim, and even to Las Vegas), the facilities are great, the breakfast is amazing and their Steakhouse is tremendous. I'll definitely stay there during my next trip to AZ.

"Great stay and a fab location"

5
Christelle P, Prosper, Texas 08/07/2021

What a welcoming hotel. We selected this location based on other reviews and so glad we decided to give it a try. The outside of the hotel was very clean and nice located on the hill right off of Route 66 in Williams. The young lady Alexis working the front desk was so friendly and helped by suggesting a roll-away bed and also food options since we arrived late in the evening. Thanks for your help. She also informed us that they had a full breakfast every morning. It really was a great hot breakfast and I love how they had signage, gloves and sanitizer at the entrance to help keep it clean. Hot food options, pastries and lots of drink options. Our room was cozy for the four of us but it was good. The beds were comfortable which helped after we were out all day enjoying the great outdoors. We appreciated the blackout shades too. Very clean room and the bathroom was a good size. We also had a fridge in the room which helped with snacks and drinks. The housekeeping staff were kind too and they will clean your room daily if you want them too. Which is great during the present time of Covid. The outdoor area was very clean and the pool was super clean. They had a firepit, pool and hot tub. We returned late from our daily adventures so we didn't swim. We did eat our breakfast on the patio since the weather was amazing. Our only not so good moment was with a lady working in the restaurant one evening- she wasn't friendly and seemed bothered by our questions. We didn't let her ruin our stay.

"Excellent Stay"

5
User 28/06/2021

Very nice rooms. Excellent buffet breakfast, the dining room was clean and sanitized. The front desk Staff (especially Debbie) was extra kind and helpful. We stayed here 2 nights on our adventure to the Grand Canyon. Williams is a cool little town on Route 66. Would highly recommend. If we are ever out in the are again we will be staying here.

"Great location - close to Williams and Grand Canyon"

5
pawlik2021, Madison, Mississippi 26/06/2021

We stayed here because it was close to I-40 and we also like that it was close to the fun of the town of Williams. It is about 1 hour from The Southern rim of the Grand Canyon. There are many tours leaving from the area. The hotel was great and the staff was very friendly. We hope to make it back someday.

"A great getaway in a perfect small town"

5
allaboutrunninglv, Henderson, Nevada 10/06/2021

This is a wonderful hotel with all of the amenities in Williams, AZ. The hotel is clean and comfortable, and the staff is very friendly!! The hotel is set back on the trees giving a true feeling of being away from everything while still being close to everything in Williams!

"Well kept Best Western"

5
jlbaker55, Enterprise, Florida 26/05/2021

This was the best of all the Best Westerns I have stayed at. Plenty of trees and the location is away from other places. The restaurant and bar is good and pool area is really nice with firepit. The hot tub was working which isn't always the case with hotels. Decor and beds were nice. The town of Williams is not to big or small and they have good breweries in town. You get your fill of Route 66. They were serving a full breakfast with masks and gloves. I can't think of anything I did not like. It was a great stay.

"Three night stay - I would highly recommend this property for location, service and food."

4
User 17/05/2021

Our travel agent arranged for us to stay at this property because of the location on Route 66 and because we are traveling with a pet dog (14 lb Cavalier King Charles). There was a bit of a snafu due to the booking company, but thanks to the front desk it was straightened out. (Yeah! Front desk!!)

"Beautiful Property, Fantastic Breakfast!"

5
Charles G, San Francisco, United States 16/05/2021

This is one of the nicest BWs I've ever stayed in (longtime BW rewards member here) and an extremely good value for the price. The property is set up a long driveway in the trees, just off I-40/Rt. 66 and is beautiful inside and out. There is a (somewhat pricey) restaurant and lounge with live music, a large outdoor pool and spa and an absolutely fantastic breakfast (fresh made scrambled eggs, sausage, biscuits/gravy, pancakes, etc.) with very helpful and friendly staff. Our room was large, comfortable and updated, however we were placed in the first room away from the lobby so the live music and later piped-in lobby music were heard in the room, however the loud air conditioner drowned out the music once it was turned on. Aside from the room location, this is truly a BW Plus experience and we would definitely stay here again! Hotel is 5 minutes from downtown Williams, 30 minutes from Flagstaff and one hour from the Grand Canyon.

"A very relaxing stay"

5
Richard S, Anthem, AZ 09/05/2021

This is my second time staying at this hotel, once in August, 2020 and this stay in May, 2021. Checkin could have been long and cumbersome, because I was paying with a gift certificate, but the person at the front desk took detailed notes so she could complete the process after I left the front desk, getting me to my room super-quick. Front desk staff was very friendly and efficient every time I interacted with them. The room was very comfortable. The mattress included a memory-foam topper to make it extra comfortable. Outdoor amenities included a spa, a heated pool, and a fire pit, all in excellent condition. Since my last visit, when breakfast was served by an attendant, they have gone back to their full self-service breakfast. (They ask guests to wear gloves and masks, both of which are provided.). Choices are extensive and include scrambled eggs, biscuits and gravy, meat (I had sausage one day, ham the next), Pancakes (fresh made by a machine), pastries, yogurt, cereal, several beverage choices, and there were probably several other items I didn't notice. Very good breakfast. I came looking for a place to relax for the weekend, and this hotel definitely fit the bill. There are plenty of cheaper places to stay in Williams, but this hotel is definitely worth what you pay for it. I'd definitely stay again on a future trip.

"Always a pleasure! "

5
poco01x, Prescott, Arizona 06/05/2021

Been coming here for years and never disappointed. Always spotlessly clean with a pleasant staff that is accommodating and courteous. Highly recommended, you won't be disappointed. Best accommodation in town!

"Very nice accommodations!"

5
Joan W, Indianapolis, Indiana 04/05/2021

We were impressed just by walking into the lobby! Very nice hotel! Very clean, all employees we encountered were very polite and professional. Room was nice with comfortable beds and pillows. Cozy night time fire pit to sit around outside and chill with a drink. Morning breakfast was excellent and they serve it to you with a smile! I highly recommend this Best Western!

"Great Comfortable Stay"

5
maryhmb, Spanish Springs, Nevada 01/05/2021

Williams is a great launch point for the Grand Canyon and this comfortable, quiet hotel was perfect. Beautiful views, even a restaurant and lounge, remodeled rooms, super clean and comfortable. Staff, particularly the breakfast attendants, were welcoming and helpful

"A good stop to or out of Grand Canyon."

5
Valenrod, California 01/05/2021

Stayed only 1 night and had very nice experience. I liked guest room. It was spacious, with desk and lounge chair. Breakfast area organized nicely with description of food and decent size sitting area.

"Disappointing"

3
User 23/04/2021

Bedding left much to be desired in cleanliness. The coverlet on both beds was stained and the bed skirt on one had something spilled or splashed on it. Just did not feel the room "felt" clean in general. Water spots on glasses, counters, spots on other hard surfaces that looked like they had not been sanitized, etc. No microwave or hair dryer in the room. Hotel was quiet and beds were very comfortable. Finally, I didn't feel the hotel was convenient to the Grand Canyon. It is on the far end of Williams when coming from the canyon.

"Clean, comfortable"

5
User 18/04/2021

We stayed here while visiting the Grand Canyon, The staff was pleasant, it was convenient having a restaurant in the hotel. The hotel and rooms were clean, everything was in working order, atmosphere was pleasant.

"SECOND TIME AROUND - EXCELLENT PLACE TO STAY"

5
LuvToCruise4001, El Dorado Hills, California 17/04/2021

First experienced this property back in 2013. We were so pleased with our stay then that when we planned our visit to Grand Canyon there was no question where we would stay for the two nights we would be near the Canyon. Excellent rooms, efficient and courteous staff, and well-maintained grounds and public spaces. Highly recommend this hotel.

"Fantastic place to stay!"

5
carrierwave50, Charlotte, North Carolina 16/04/2021

There was nothing wrong with this stay at the Best Western Plus Inn of Williams. The breakfast meals were delicious, the evening meal we had at the restaurant was really great. All staff were very friendly, and service was impeccable. I highly recommend staying here.

"Cleanliness"

3
Z3002ERthomass, Yucca Valley, California 16/04/2021

The Room they put us in had hair on floor and in sink. I complained then they moved us into another room it to had hair on floor and pee at base of toilet seat and the bedside tables were dirty. With covid you would think more care would be takin.

"Cozy Hotel"

5
User 04/04/2021

First time with my family in Williams AZ and this hotel was a great option. Very cozy in middle of the woods. Staff was very friendly. Room was clean. Just 2 minutes away from Williams Main Street and 6 minutes away from Bearizona park. My kids enjoyed a lot.

"Excellent Stay"

5
FamousAmos1, Central, Arizona 22/03/2021

We were coming in at 1am and the receptionist was incredibly helpful, and then our beds were really comfortable. However the breakfast was one of the best we've ever had in a hotel environment. The service was excellent and the food was delicious. We also spent a good amount of time in the Hot Tub and the setting is beautiful with tall mountain pines surrounding it! We loved our stay and wished it could have been longer.

"BEST Best Western!"

5
dinkdk, Thousand Oaks, California 19/03/2021

This was the greatest BW we've ever stayed at. Also, with Covid worries, I bought my own disinfectant wipes. After wiping down all hard surfaces, the wipe was still bright white. Seriously, not a speck of dirt! Also, it snowed during our stay. They had their own plows & snow blowers. The front desk also had ice scrapers. Can't wait to stay here again!

"So very kind!"

5
Surubu, Nixa, Missouri 14/03/2021

The hotel was a much needed relief when we had been caught in a horrible traffic jam and winter storm. It was about 1a at check-in and the woman at guest services was being so nice. The hotel was full but she was helping find other rooms at nearby hotels. The room was big, although a bit dated. However, all of the town is dated so it is above standard for the community. The bed was a new memory foam, so it's a bit firm. But once you lay for a bit, it gets softer. Overall, so thankful for this night stay when it seemed like we would be sleeping on I-40.

"True Value"

5
D3723PSmichellem, Elkhart, Indiana 13/03/2021

We experienced true value for our money at this hotel. Everyone was very nice and attentive to our needs. The hotel is a newer hotel, not an old school motel. Nice bedding and towels, refrigerator worked real well.

"Our Regular Stayover"

5
Luke4Me, Bakersfield, California 12/03/2021

The Best Western Plus in Williams AZ is a special place, with its slightly-off-road western/Native-American forested hilltop ski-resort ambiance. My husband and I have stayed here a number of times over the years. The staff is always welcoming and accommodating. The rooms are clean — for just a few dollars extra we always book one of the few with a balcony, which puts you in the piney tree-tops. The restaurant is pleasant and the customers all seem to like it, but it is definitely traditional with only a very limited menu selection for those with vegan leanings, depending on strictness. The gym is small and public, but well-furnished with new equipment. The swimming pool, jacuzzi and firepit are lovely in the warm season. A wonderful, romantic place to stop for the night on a road-trip! (Plenty of families stop here too!)

"Best Western overbight"

5
User 07/03/2021

This hotel room was very clean, comfortable and modern. The large bathroom was laid out well and gave us plenty of room. The restaurant, gym, jacuzzi and lounge area were available, but we choose to stay in our room due to covid.

"Unexpectedly beautiful"

5
michellegalla, Las Vegas, Nevada 05/03/2021

This hotel is tucked up on a hill off the main road. It has a very inviting lobby, bar and restaurant area.. There is a pool, jacuzzi and gym for your enjoyment. All the staff is pleasant and very professional. This is a Best Western Plus I will definitely visit again.

"good value and location"

4
User 05/03/2021

Sort of typical BW--good value and location, Showing some wear and tear but nothing that affects the stay. Staff friendly and obliging. Too bad restaurant still closed. Bartender is competent and great to chat with.

"Jennifer, General Manager, does not like third party reservations"

1
User 17/02/2021

Jennifer, the General manager is rude, lacks empathy, lies, and does not like customers who book through a third party. We were driving from to texas to California for a funeral. We got stuck on I-10 in texas for almost 20 hours putting us behind. We called to cancel. At first she tells us to contact Priceline. We did and Priceline stated that the hotel makes the decision to refund. We called back and Jennifer refused to refund our money because we booked through a third party. Jennifer went on and on about how the hotel always looses money with third party reservation. Her and her staff hung up on me three times when I asked for the regional manager information.As a customer how is that my problem? From what I see most of the hotels business is from third party companies. We have emailed corporate.

"Great location but check the sheets!!!"

3
User 16/02/2021

Beautiful location tucked on the side of a mountain with great views of a valley. Has Native American/Southwestern decor. Has a decent hot breakfast that they have mastered in spite of this Covid crisis. Unfortunately there's no microwaves in the rooms. The TV didn't work the first night and the sheets had yellow and brown stains/spots on them. Once they changed the sheets we finally were able to rest the second night. Other then that the room was very clean and the staff were very polite and courteous. I also don't think we received our Veteran's discount. Next time we would probably try another hotel but for the price it was ok.

"COVID clean - Excellent stay"

5
LouisB_12, St. Charles Michigan 06/02/2021

COVID clean - We liked our stay so much, decided to spend a extra night in Williams. Room was clean, no issues. Staff was very friendly and helpful. Everyone in building wore masks and face shields. Would highly recommend this hotel.

"highly recommended, loved it"

5
francis12292, Houston, Texas 31/01/2021

the treatment of the staff was excellent, my room was clean and the breakfast was very good! with all due precautions, they still make a great effort to offer a good service Although there is not an extensive menu, I consider that they have the essentials for a good breakfast

"Wonderful staff"

5
965delilahmmmm, Paradise, California 24/01/2021

Showed up late during a snow storm. The staff was fantastic! We were able to eat at the restaurant even when it was 15 minutes from closing. They even dug out our car after the snowfall! It was an amazing experience and I would definitely recommend staying there.

"gone down hill"

2
User 30/12/2020

Heat did not work through the evening. I reported 3 times. Guy came into fix but the fix did not work. all they could say is sorry. Now I have stayed here many times in the past and this has not happened. In fact with many choices, I could have stayed elsewhere but decided not to. Perhaps it is time to look at one of the many choices I have

"Perfect Grand Canyon Overnight Stay"

4
kims936, Wisconsin 29/12/2020

The lobby was welcoming and decorated nicely for the Christmas holiday. Bartender was super friendly, helpful and on top of his orders managing a very busy bar area with several ordering food as well. Food for dinner and the free hot breakfast was good, not off the charts but not bad. The beds were very comfortable and the room was a little dated but clean so no complaints.

"Trip"

5
User 29/12/2020

Perfect hotel when visiting the Grand Canyon very quiet.Great service rooms are clean.the staff is very helpful lobby is very nice with a fire place, hotel is up in a small hill making it very quiet and peaceful.

"Dirty, clogged shower, bad phone service"

1
joannewold, Phoenix, Arizona 28/12/2020

We stayed in a long room w the pull out sofa. There were dead bugs in the couch and food crumbs and scraps. The sheets hadn't been changed in a very long time. The bed spread on the bed had a dark brown spot that was not a stain- it was crusty. The shower was clogged and filled up as soon as we turned water on. Front desk staff did not wear masks in a global pandemic. Phone staff were rude, curt and apparently had something better to do than to speak with a customer prior to a stay. Piles of trash sitting outside bc the trash cans were over filled and falling out. Will not stay again in a Best Western. Glad it was only 1 night and super glad we didn't eat there!

"Nice place to stay"

5
benitakay, Las Vegas, Nevada 17/12/2020

This BW was away from town in a lovely mountain setting. Some might like being closer to town, but the mountains had plenty of places for the children to run around and have a great time. The motel was very nice with pleasant people and it includes a nice restaurant, but it is not open on Monday.

"Friendly staff, very clean rooms, beautiful scenery, and a nice hot breakfast."

5
User 12/12/2020

We truly enjoyed our stay. The staff was friendly the rooms were extremely clean, and the beautiful scenery around it was breathtaking. We really enjoyed having a nice hot breakfast. When we arrived we were greeted by the most friendliest outgoing lady at the front desk.

"Trip"

5
tman984, Westminster, California 09/12/2020

This hotel was atop a hill beautiful spot great rooms front desk was awesome dining experience was great rooms were clean exceptional staff at restaurant and bar.i would recommend this hotel to anyone staying in willams az.

"Wonderful experience"

5
cherimcelroy117, Bradenton, Florida 02/12/2020

Hotel staff was very helpful. Views of the hills and ability to walk around was great. Better than average pet friendly. Even with COVID, hotel does their best to serve the guests. The room was very comfortable and clean. Only down side was room doesn't get serviced if there only a couple of days. We didn't use other facilities but I believe they would have been great. It was cold so people didn't utilize the fire pit or because it wasn't lit no one gathered. That may have been nice. Overall great experience.

"Excellent Stay"

4
Kathleen H, San Diego, California 21/11/2020

We stayed one night on our way to the Grand Canyon. We had our little dog with us. I can tell you that our room on the first floor was larger than I expected, sparkling clean, and the beds were so cozy. The front desk personnel were welcoming and friendly. The complimentary breakfast was absolutely delicious, with scrambled eggs, ham and various rolls and pastries. The friendly kitchen staff took our order and then handed us the plates with our food so that we could sit at one of the tables (Covid restrictions followed well). All employees were wearing masks. This hotel is in a lovely setting, and anyone bringing a pet will be pleasantly surprised by the rooms and the great outdoor walking areas. Williams is a Western-style town on Route 66 and is an absolute gem of a place. I recommend this Best Western Plus to travelers looking for a great hotel in this area.

"Great get away"

5
stanhopps, Kingman, Arizona 17/11/2020

We booked a last minute weekend getaway. Everything was great. I'm just not a big fan of memory foam mattresses/ toppers. But that's no reflection on the hotel. There was snow still on the ground & a short drive to one of the campgrounds was a great place for snow play for our family. Took advantage of the Polar Express Santa at the train station for some great photos. Shopping was great in nearby Flagstaff. Nearby restaurants were great as was the one at the hotel. Breakfast was great. Staff very attentive. We will be returning soon...you guys are great!

"Awesome"

5
jamesvann909, Las Vegas, Nevada 13/11/2020

The experience was awesome, great service and friendly team members , we really were able to relax and enjoy our stay. We would recommend staying here in your travels to the Grand Canyon, it may be an hour or so drive to the Grand Canyon but the views are well worth it

"Surrounded in Pine Trees"

5
darlenej529, Prescott, Arizona 27/10/2020

Excellent stay. Love the location. Out of Williams enough to have quiet and peaceful surroundings. Room was very comfortable and our stay was great. Hot breakfast the next morning, safe and clean. Most helpful staff.

"Nice Property in the Forest"

4
danN8516AD, Huntington Beach, California 26/10/2020

The Best Western Plus Williams is located in a forested area, slightly outside of town. It would be difficult to walk to most restaurants, but we enjoyed the peace and quiet. The rooms are spacious. The breakfast offered hot options, which was nice in these Covid times. We would definitely stay here again. I have a one suggestion for a better stay. The rooms have no microwaves. This is apparently because management wants you to eat at their restaurant. That seems a little cheap. Lastly, on Friday and Saturday night the hotel offers live entertainment at the restaurant. You could hear it in the rooms, though It ends around 9 p.m. This is more a warning for those who want peace and quiet. It wasn't a huge deal for us, just wanted to make future travelers aware of it. That said, it is a very nice property, great for a couple's getaway. We hope to return soon.

"Excellent choice"

5
lamaddog, Los Angeles, California 25/10/2020

We did a last minute booking for two rooms in Williams at the BW Plus. Wonderfully located on grounds surrounded by pine trees as our grandchildren had fun running around the grounds. Easy check in and check out. The spa was used in the evening by our daughter who had the spa to herself. The breakfast was very complete with a number of offerings and done quite well considering the Covid restrictions. We ordered dinner from the restaurant for pick up and it too was delicious. Would definitely stay there again. The town of Williams is charming in and of itself and is not to be missed. Visited Bearizona and that too was enjoyed by the family.

"Very Nice Hotel"

5
D3723PSmichellem, Elkhart, Indiana 23/10/2020

When our hotel for the night didn't work out, we decided to drive another couple of hours along our journey to the Best Western in Williams, AZ because we had been there before, and we knew what to expect. As usual, we were greeted with a smile. This Best Western, like most, has nice bedding and a comfortable bed. The service was great (except the one waitress in the restaurant). The food was delicious!

"Wonderful stay"

5
Balgat, Lakeland, Florida 19/10/2020

We spent two nights while visiting Grand Canyon and Sedona. The hotel was clean and the service was excellent. Hot breakfast was great, nightly music in the lounge area. Fire pit outside for the cold nights. Really an excellent stay. I couldn't find anything to complain about. My only observation is I would have like to have microwave in room or at least a community one in a common area to use. Otherwise I highly recommend this hotel.

"So much for heightened and comprehensive cleaning during Covid-19"

3
MyTicket2Ride, Huntington Beach, California 13/10/2020

I would have preferred to send this review directly to the hotel for a response before posting publicly, but NO WHERE could I find email or direct review info on the hotel's website. So, instead here I am letting the world know that my expectations for cleanliness and safety measures were definitely not met on this visit to the Best Western Plus of Williams this past weekend. We like the BW+ brand and were happy to find last minute availability for a pet friendly room. The check-in process went well, with masked desk staff members behind a plexiglass screen, and baskets for "sanitized" and "dirty" pens. Great. But, over the course of our one night stay we discovered the the keypad on the in-room phone was filty, with sticky, gummy, ugly brown grime in between some of the numbers. I discovered this while using the phone to order food from the restaurant that we intended to pick up. Yuk! Picking up the food was another disappointment when it was clear that none of the guests in the dining room were adequately socially distanced, but more important, none of the staff were wearing masks. I interacted with two servers and the hostess, none of which were masked. On a separate matter, the salmon dinner I picked up was given to me in a bag that was completely coated inside with grease that had spilled out of the to go container from the sautéed vegetables (obviously overdosed in butter). The grease had seeped through to the bottom of the bag and I'm surprised it didn't give out on my way back to the room. I had to clean everything before we could eat, there was so much grease. Lastly, when I showered the next morning I was appalled to see my black footprints in the shower once the water got going, which told me that the dark laminate floors in the room were simply masking a very dirty floor. I was really disgusted. Perhaps the housekeeping department mops the floor, but you wouldn't believe so with how dirty the bottoms of my feet had gotten. At the very least, they need to change out the water in the bucket regularly or it's just a matter of pushing dirty water around and around. On a positive note, at least they had pet relief areas with dog bags and trash containers right outside the many hotel doors. I thought we might have found a new hotel to stay at on our travels through this area on the way to other places, but we definitely won't be back. In the best of times none of this is acceptable, but during a pandemic I am just counting the days until I am sure my health has not suffered from these substandard cleaning and serving practices.

"Mixed messages "

2
martyjoel, Newton, Massachusetts 07/10/2020

The hotel was just fine. But in the COVID era, when the hotel had safety signs posted at the doors and all over the place, it was disturbing to have checkin personnel and other hotel and restaurant staff not wear masks. We know it can be hard to force guests , but the staff should be setting an example - for everyone's sake. This is especially true for a place right outside the Grand Canyon where visitors come and be dispersing all over the planet.

"A True Hidden Gem"

5
Patricia W, Henderson, Nevada 05/10/2020

I wish we had discovered this place on our previous trip to Williams in July, but thankfully now that we know it exists, we can't wait to go back. The hotel is situated off the beaten path but close enough for a walk to the downtown area. It's secluded and serene, at the end of a very long uphill drive. We left our kayaks on the roof of our car for two nights and felt very safe with them out there. The property itself is well-maintained. We enjoyed the hot tub, pool, and fire pit areas each evening, and also took little strolls on the grounds. The staff was receptive to any issues or needs we had. We even picked up a walking stick and some Prickly Pear Lemonade in the cute gift shop. We were there over Labor Day weekend, so I'm not sure if that was why, but there was live music in the bar area nightly. The only negative for us was that the food menus didn't offer much in the way for non-meat eaters (for breakfast or dinner), but we have already decided we will return. The pros outweigh the cons with this place!

"So disappointed "

2
Judy C, Sacramento, California 01/10/2020

We requested a pet friendly room. That must mean they don't need to clean as well as they do for others. We arrived tired after traveling all day. I walked in and settled in, sat down on the bed and noticed my feet were filthy. I thought it was from the black floor mats in my car. I showered and went about my evening. I sat down and realized my feet were filthy again! Yes. It came off the floor! I washed my feet again and wore socks the rest of the night. I started to get into bed and realized the cover on the bed was dirty, as are the curtains in the room. The upside is that the surroundings are beautiful and the staff was friendly. We've never had this happen at a BW. It's very disappointing. We're staying in another BW tomorrow night in Lubbock Texas. If it's not better, they've lost our business. After all, just because we have a pet does not mean we don't deserve the same courtesy and cleanliness as every other guest.

"Grand Canyon visit"

5
Harold U, Oregon City, Oregon 20/09/2020

Stayed here to take train to Grand Canyon. They serve a modified hot breakfast and the restaurant has excellent food and staff, Rooms are clean as is the whole establishment. This was our 2nd trip to the Grand Canyon via the train. Stayed at another major chain last time, but does not compare to the Best Western. When we are in the Williams area again this is definitely where we will stay.

"Night clerk very Rude"

1
GBasra, Jasper, Indiana 15/09/2020

Night clerk was very rude and unprofessional. Upon arrival she was not wearing name tag.She didn't change my room from two queen to one king bed reason she gave me was very weird, she told me that with rewards points reservation,She can't change my room type. Neither she offer any snacks nor points.Despite knowing my Platinum Status she didn't treat my in that manner.

"Wonderful get away!!"

5
annemariet15, Phoenix, Arizona 06/09/2020

Enjoyed a memorable birthday celebration staycation for Sarah-Michelle, here in the tall pines. The heated pool and hot tub were open. There was a guitar player during dinner. Had the biggest and best "Scorpion shrimp" appetizer, followed by "Australian Lamb" chops dinner.Was pleasantly surprised these items were on the menu here. Food and service was exceptional. Our room was spacious, clean and quiet. A hot buffet breakfast was served to order while practicing social distancing. Impressed that this hotel in the small town of Williams had so much to offer. Highly recommend, and plan to return.

"Exceptional"

5
User 13/08/2020

The Best Western in Williams, AZ is staffed with people who are nice and helpful. The decor is up to date and interesting. The room and the hotel were exceptionally clean. This is by far the nicest hotel we have stayed at in a long time. The restaurant was clean, the food was good, and the outdoor seating area was very nice. This hotel is a deal.

"Good Value for a One Nigh Stay"

4
William C, El Cajon, United States 09/08/2020

Traveling with family, one night in Williams, and this Best Western was a nice stopover. Very clean hotel, comfortable beds, and rooms were kept up nicely. We would stay here again without hesitation.

"Covid caused a lower rating?"

4
brettlevy, Georgetown, Texas 08/08/2020

The hotel rooms were nice and bed was comfortable. Pool and hot tub were great. We were there multiple days and had to ask the front desk for toilet paper (there was only what was on the roll). Friendly staff, but could replace shampoo, toilet paper, etc.

"The people make it right"

5
User 05/08/2020

I didn't expect to have issues checking in, since I had preregistered and also pre-checked-in earlier that morning. But when I arrived, my room had been given to a different guest with a similar name (is what I was told). However the clerk was able to get me an upgraded room. The Inn is in a secluded location up a mountain in the trees. It is a beautiful location. The experience was different than normal due to the virus, but they did everything they could to make it as normal as possible. The room was clean, comfortable and quiet. Bottom line, people make mistakes since they are human. The important thing is how they address and fix the problem. Debbie and the front desk employees do what they need to do to make it right.

"Don't stay here !"

1
ricksS9650MG, Lake Havasu City, Arizona 04/08/2020

We were told one price over the phone and they didn't honor that. We were also told that they would clean our room after 3 days , they refused. Moved to the holiday inn express, loved that place. Much cleaner than this place.

"Softball stay"

5
User 31/07/2020

We traveled to Williams for a softball tournament. The staff went above and beyond to accommodate our group. Two women who worked the front desk were incredibly friendly and helpful. One even arranged balloons to welcome my daughter in the room on her birthday. They provide roll-away beds, even though the fit is tight (many hotels won't). The outdoor pool and jacuzzi, fire pit, tree-lined view, live music, and covid safety precautions were all more than I expected. Wonderful value for the price.

"Stay here if in Williams Arizona"

5
merrymae44, Parker, Arizona 25/07/2020

This is a great classy place to stay in Williams. ff you want to stay closer to town,don't worry as this lovely hotel is worth just a short distance away. The surroundings are beautiful with all the pine trees on the premesis . Great outdoor swimming pool. The dinner menu is awesome at the restaurant and bar.. The hotel room was large and very updated and so pretty. Cant say enough how great this hotel is.

"Great stay! Breakfast area clean."

5
JAW06098, Scottsdale, Arizona 17/07/2020

We stayed at this Best Western on a golf trip and it was excellent! Lobby is well done with many kachina dolls displayed and very nice areas. Room was clean and beds were comfortable. Only complaint was the AC was very noisy. Could only open the window a few inches and in would have been nice to open it fully and get fresh air. This Best Western makes you feel that they have gone the extra mile in making their breakfast area feel safe during the Covid. They have people serving you breakfast so that there is no one touching the food or utensils. Thank you for making us feel safe during our visit. Will return again!

"Probably my favorite Best Western anywhere!"

5
User 17/07/2020

This was not my first stay at this impressive resort like hotel and it won't be my last. The rooms are nice and the staff is friendly and professional. It's a great place to unwind after a long drive so make sure to get there early enough to watch the sunset from the outdoor patio area. There was live entertainment and a full bar.

"Beautiful Property, Awful Beds"

4
packyourheart, Bakersfield, California 15/07/2020

The only reason this hotel is not getting a review of “excellent” is because the beds are horrible, but everything else about this hotel is awesome. The women working the front desk were super nice. There is a cool gift shop and a restaurant (which was closed when we were there) in the lobby. The hotel is located on the side of a mountain and has a hiking trail behind it. The pool and spa areas are very nice and there is also an area with a fire pit. The room was very small and the beds were not comfortable. There is a fridge in the room but no microwave. The hotel is located close to the I-40 and about two miles from the main drag. Williams is gorgeous, and the landscape surrounding the hotel more than made up for the terrible beds. I would definitely stay here again just for the scenery.

"Best night on the road"

5
joanstrassner, Luray, Virginia 15/07/2020

We stayed 1 night on our 2020 Roadtrip. Staff were super helpful!! The facility was clean & very nice! The location is also great to drive out to the Grand Canyon. The hotel has awesome Native American decor. They also served a hot breakfast... the only one we've found in 16 nights of hotels while under Covid precautions. Highly recommend!!

"Really Great place"

5
User 14/07/2020

Will stay again everything was clean it was quiet. Everything was accessible. Quick check in and out. Pool area and Jacuzzi nice and clean . Parking was great. All staff very friendly and helpful. We will be staying again

"Best Best Western"

5
jamesrM2746RU, Chandler, United States 13/07/2020

This was one of the nicest Best Westerns I stayed in. Very clean and comfortable, good beds and pillows! Bar and dining on site. The grounds offered a nice western view with plenty of trees for shade.

"Best Place to stay"

5
markbH6572VJ, Phoenix, United States 12/07/2020

The Best Western Plus in Williams is a very nice to stay. Have stayed there before and will again. I like that it is just out of town tucked into the pine trees. Campus is well taken care of of and the staff is excellent.

"Random get away."

5
rcckhart, Phoenix, Arizona 10/07/2020

We were looking for someplace to go just to get away from all of the craziness of the World's current events. We have come to, very much, appreciate the Best Western Plus and this one in Williams is our favorite. We were not disappointed.

"I love this clean and friendly hotel"

5
skylarschmittie, Seattle, Washington 05/07/2020

This hotel exceed all expectations. I loved the atmosphere and it was very clean. The staff was so friendly. They also are able to still provide breakfast during COVID which was great for the value. They have the buffet closed off and you walk up to the barrier, order and the staff quickly bring the food to you. Such an efficient and honestly more cleanly system.

"Safe and Fun Stay in the Pines"

5
KSil65, Phoenix, Arizona 29/06/2020

We have stayed in this hotel before and always enjoyed the stay. We were a bit anxious about staying at a hotel during the Covid pandemic, but once we arrived and saw how much effort was put in to creating a safe environment so we could relax and have fun, we did just that. All of the staff was friendly and helpful, breakfast was very good - being served our order already plated was great and the servers were extremely helpful in providing it exactly the way we wanted it. Cleaning the common spaces was a ongoing, the room was spotless and everything we requested was available on arrival. We had never eaten dinner in the hotel because in past stays we ate in town, but this time we had dinner in the lounge and it was great - food, service and ambiance. Beds were very comfortable, coffee in the room, refrigerator was a good size - couldn't ask for much more.

"Road Trip Multi-night Grand Canyon/Sedona"

4
User 28/06/2020

Stayed at this Best Western Plus. Check-in was easy, friendly staff, room comfortable, COVID-19 at 50% capacity. The outdoor pool and hot tub were great. The breakfast was good, but we did not eat lunch or dinner at the hotel. Overall comfortable stay.

"A Step Above"

4
User 23/06/2020

Sometimes it really is worth it spend a few more dollars to get a better hotel and this BW+ is a great example. The first impression was how friendly, inviting and helpful the receptionist & staff are. But a few more dollars buys you a much larger spacious room with a desk and reading chair, a comfy king bed with new linens, fluffy towels with an immaculate bathroom that can easily accommodate two adults, a beautiful swimming pool and large hot tub ( both working in spite of Covid-19 ) and a hot breakfast served by friendly staff from behind a safe counter where you order your preference instead of getting a brown plastic bag w a muffin, OJ & water. This BW+ is clearly a step above with creative, accommodating management & wonderful staff.

"Hotel in the Pines!"

4
Nickel128, Western U.S. 21/06/2020

We had a positive stay here and really enjoyed the woods around the property and forest views from our room. Our room was spacious, very clean and seemed to have been updated very recently. Newer furniture, linens, TV and bathroom remodel made the room feel fresh and new. Check in and out was easy. Allowed us to check in early, but with a fee attached. Nice outdoor eating area right by the forest. Customer service was polite and professional. We did not eat breakfast here and I believe the pool was closed due to COVID. Only things that would make it better: allow early check ins with no fee, a softer bed, a working coffee maker and/or microwave. Since COVID, housekeeping won't clean during your stay. That's ok, but be mindful and include extra supplies for your guests. All in all it was a good experience and we may stay here again!

"Great place"

5
Bill J, Phoenix, Arizona, United States 21/06/2020

Stayed here with our 2 grand children. Pool and spa were nice. Hotel staff was very accommodating and friendly. Very nice setting in the tall pine trees. Williams is a fun town on Rt66. Only 60 miles from Grand Canyon. Family friendly

"beautiful property, a gem in the forest"

5
veronicagutierrez28, Oxnard, California 18/06/2020

My family and I stayed here for our Grand Canyon visit. This is such a beautiful property, from the authentic cultural art in lobby and throughout hotel to the amazing outdoor area. Our family enjoyed the resort feel of our stay. Very respectful staff, they make you feel welcomed.

"Anniversary celebration"

5
jdpons, Chino Valley, Arizona 14/06/2020

Our stay here was excellent in every respect including price. Our next night at was supposed to be a stellar hotel in Tusayan which was almost three times the price of BW was far worse than a disaster at best. Another guest was checking out next morning and he had equal complaints of my own. Could have done better a Motel 6!

"Overpriced"

1
User 24/05/2020

We stayed for 2 nights. Only 2 towels, wash clothes for the double queen room. No hook in bathroom to hang clothes. Opening the refrigerator behind a cadinet door scrapped knuckles. A frozen yogurt was left by a previous guest, disconcerting during the virus. The Beds were extremely high and squeaked. This place was trying to be a luxury motel but failed. Internet was spotty Poor Cell Service.

"Nice and Quiet"

5
Alexabel123, Nova Ramada, RS 18/04/2020

Excellent location with a private driveway surrounded by Pine Trees. No Train or interstate noise. Situated close to town yet far enough away from crowds and other distractions. Onsite restaurant, heated pool and hotub. We liked the decor in the lobby with the native theme and decor. All of the Staff were super friendly.

"Honeymoon Stay"

5
User 23/03/2020

We loved the food, the helpful/friendly staff, and the room was clean with lots of space. We will definitely be coming back to stay! This was our favorite place to have stayed during our honeymoon. The location was perfect, close to everything but also hidden away on the mountain! The whole hotel was a very warm and inviting atmosphere with great customer service. The steak we had for supper there one evening was very good and the service was great. We stayed at a number of hotels during that week and this was by far the best one hands down.

"A Pleasant Stay"

4
MikeB1952, Colorado Springs, Colorado 22/03/2020

I DON'T like chain hotels. But in Williams, there's not much else. I searched for one that was reasonable as well as appeared to be comfortable. For both accounts, I chose the Best Western Plus Hotel in Williams. This is a pretty standard Hotel. It has a nice lobby going up several stories. Just off the Lobby is a small gift shop. Behind a fireplace is an eating area and off to one side a small bar. Our room was quite pleasant; a mini-suite with a King bed off to one end. It had two bed tables, a writing desk and chair and a dresser unit with TV on top. Breakfast was basic standard 'chain' hotel fare - coffee, OJ, sausage, eggs, biscuits and gravy, yogurt, fruit. The breakfast buffet area is large and well laid out. They've used their restaurant area for seating. This provides a more open area than most hotels. We were glad we stayed here. Separated by a half wall is a sofa-sleeper and ottomans. We were able to sit at these and put our feet on the ottomans. Nice room.

"Best Western Williams, AZ"

5
MBHeyworth, Heyworth, Illinois 17/03/2020

We stayed at this BW after spending the weekend on the strip of Las Vegas. The room was nicer than the one at a well-known strip resort. More modern, spacious and comfortable. Well-positioned for the Grand Canyon, Flagstaff and Sedona.

"Best western Williams Az"

5
janetbuettner52, Hurst, Texas 15/03/2020

Traveling from CA to TX. It was wonderful!! Totally private, only drive goes up around the hotel, surrounded by trees. Beautiful rooms! Didnt need to worry about Uhaul. Lots of parking. Highly recommend!!!

"Loved our visit here!"

5
mommermom, Los Angeles, California 10/03/2020

This was our last day on a long road trip. It was also our best stop! From the moment we arrived until the moment we left the service was exceptional. We immediately took advantage of the spa which was tucked away in a lovely setting. We then headed to the bar area shortly after it opened. It was such a pleasant surprise to find a full bar and restaurant on the premises. Plenty of comfy seating and a nice view. Outdoor seating near the pool available for a warmer day. Stephanie took such awesome care of us! She was very friendly and helpful. Because of her we decided to have dinner right where we were and we were not disappointed! The food was fantastic. We couldn't quite get over what a marvelous experience this was. It appeared there might be live music but due to early departure we were unable to stay around to enjoy. Our room was nice, the bed was super comfy, nice shower, and the staff extremely helpful and kind. Many more options than a normal hotel breakfast. The fireplace was going and we really enjoyed eating our breakfast-which was actually held in the dining room! Glasses, ceramic coffee mugs, real plates, actual silverware... it was all those little touches that made everything top notch. There was even a little gift shop on site. The setting of the hotel was nestled amongst the trees. Although this is a bit older hotel, the owners have made every effort to make it as comfortable and enjoyable as possible. I loved that there were two full benches in our room so that both of us could easily access our suitcases. We truly enjoyed our last night on the road! Thanks to the Best Western staff for making our last night so memorable.

"Super Stay, Superbowl Weekend."

5
Steve C, Toledo, Washington 23/02/2020

This Hotel is one of my favorites. The best, Best Western breakfast of ham and eggs, then sausage and eggs on day two, with fresh biscuits and gravy. GREAT breakfast! We also got our dinner from the restaurant on night two and it was excellent! They don't do room service, but the restaurant is in the middle of the Hotel so its not a far walk from any room to get your food. Or just enjoy it in the lovely Kachina lounge. Spent two days here in February, including Super Sunday (Go Chiefs!) and I was just blown away by how much cheaper it is during winter. We were here last in July and payed 200 dollars a night, and this time, in February it was around 71 dollars a night. HIGHLY recommend visiting in winter to anyone looking to visit the Grand Canyon and keep costs down and avoid crowds. Plus the Canyon is AMAZING and more accessible in winter! Summer or winter, I wouldn't want to stay anywhere else in this area. This is the place!

"Not worth the twice the price of other hotels in the area!"

3
debra295, Douglas, Arizona 17/02/2020

Bedding was stained or dirty (to include the comforter under the duvet. Internet was weak (according to teenage son); bathroom needed better cleaning; no room service...had to order and pick up ourselves (restaurant closed at 9 PM); pool is seasonal, so son was disappointed this February. The in-room fridge made a loud noise, only stopping when hit. Otherwise, location set within the forest, outside of Williams (close by); lobby and gift shop (with amenities) open late; staff nice (though upon check-out mentioning the deficiencies, the person didn't seem concerned!)

"Great value in very nice hotel"

5
DavidfromDurban, Palm Beach Gardens, Florida 09/02/2020

The hotel is in a lovely setting. Quiet, clean, comfortable. Very pleased with the size of the king room. After staying in other hotels in Williams in the past, this is clearly my only choice in the future.

"Super clean, comfortable, need add a great cup of coffee and a daily specials as advertised"

4
User 05/02/2020

Rooms very spacious, super comfortable beds and bedding, great chair and footstool, desk and chair, refrigerator, walk-in shower, Pharmacopia citrus bath products, plenty of soft towels but the coffee in the room is like tea water. So in breakfast room, breakfast included, the coffee was no better. Almost all breakfast items mass produced including coffee. Coffee is in industrial bags that is diluted based on your selection of dark roast thru light. Oatmeal was like water, no dark breads or english muffins, lots of sugar, cut up fruit from a can, yogurt also out of machine, Did have apples. Rate states continental breakfast but email confirmation states full breakfast. Day 2 we went to Williams for breakfast. The map and information sheet provided upon check-in states and highlighted in yellow Kachina Lounge Daily Appetizer and Drink Specials. But the bartender said that is not correct so I showed him the map with the promotion. He knew nothing about it. We wanted to play cards, have a drink and just get appetizers for dinner. But we decided to go elsewhere after a drink. Bartender, young man was more interested in his phone than offering an apology for misleading advertising. Asked for more creamer for room and was not refrigerated and was curdled. Views from room beautiful. With just a little more money to have great coffee, training for staff, most of the staff super, would be 5 plus stars. Dinner was ok, salad was the best, good baked potato, fish just ok trout. All food in area is priced higher but a very small town and tourist destination.

"Real nice property"

5
RoadMode, Asheville, North Carolina, Usa 03/02/2020

I don't usually review chain motels, but I make an exception in this case. A staff member here went out of her way to straighten out a membership problem I had. Our room was very clean. Plus, the restaurant is remarkably good! I had a real tasty NY strip, wife had a Mexican combo plate. Can't say much exceptional about the breakfast - run of the mill. But we will not bother to look anywhere else in Williams the next time up there.

"Nice hotel in and out."

4
sthomas8820, Glendale, Arizona 01/02/2020

I stay short trips just for my own pleasure. When I pulled up I noticed it was snuggled in the pine trees of northern Arizona. And I thought that was beautiful Harry walking in I was greeted and there was a nice warm fireplace going. Would definitely go again.

"Grand Canyon trip"

5
770naomih, Spring Lake, North Carolina 29/01/2020

My husband and I came to Best western so that we could visit the Grand Canyon. This hotel is absolutely amazing! It's beautiful! It is a high end hotel with economic pricing. Everything was wonderful and the breakfast was buffet style and bountiful! Thanks for the stay.

"High end hotel for economy price."

5
pattyscastle, Port Byron, Illinois 28/01/2020

This is one of the nicest hotels we have ever stayed in. The rooms are spotless and the staff are extremely friendly and helpful, you feel truly welcome. We will stay at this location again and will highly recommend to friends and family.

"Excellent"

5
User 28/01/2020

The hotel was clean, the staff was courteous, efficient, even friendly. Breakfast was very nice and, what was extremely important to us, the hotel and it's staff were PET FRIENDLY. We were especially impressed that they had a large space where we could walk and relieve our dogs, and they had the good sense to present a station loaded with doggie bags and a place to dispose of them.

"williams AZ"

5
thedevilandmrs, Kernville, California 22/01/2020

Great place to stay on our way to and from NC. The staff is always friendly and willing to help with whatever we need. Food is fresh and prepared excellently. We ate dinner in the bar and watched the snow come down. In the morning breakfast was displayed nicely and was fresh and a great selection.

"Fantastic!"

5
Gena L, Big Water, Utah 18/01/2020

This hotel has to be one of the nicest, cleanest, well run hotel we have stayed at in a long time. The price was great, however, it was in the off season. The breakfast was fresh and hot on real plates

"A Great Find"

5
MaryBlizzard, Paso Robles, California 17/01/2020

While there are many motels & inns in Williams to choose from, I am SO glad we chose the Best Western Plus. Great service; clean, well-appointed rooms; great areas outside for walking our dogs. Perfect

"Slippery hilly drive way in snow, no one answered the phone!"

1
User 16/01/2020

It was in the evening on the Christmas day when we finally saw the sign of the hotel on both side of the road, but due to the snow earlier, our car was skidding on the uphill drive way to the hotel, I called the hotel several times but no one answered, then i called the corporate office, but the gentleman at the corporate office also could not get his call answered, however, because I reserved the hotel thru the 3rd party, he couldn't do anything to help me. Not wanting to risk our car sliding down the hilly drive way again, we decided to stay at the Days Inn just next to the Best Western Plus. Since my reservation was for 2 night, the second evening we tried to get to the hotel again, this time, 4 cars were already stuck at the beginning of the drive way due to the snow. I walked up to the hotel this time and told them about the situation, it was chaos, and i heard the general manager on the phone, telling the poor person on the other end of the phone to wait for the snowplow or call for a tow truck himself, and she did not make it snow. I can't believe the hotel management thinks it's not their responsibility to make their drive way safe for their clients. And if it snow and your car can't climb the hilly drive way, it's your own fault. The only thing that management insisted on was "no cancellation". I can't believe Best Western approves this kind of attitude, with no regard to customer's safety and terrible customer service. I will never stay at another Best Western ever again.

BestWesternHotels, Corporate at Best Western Plus Inn Of Williams, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Exceptional Value, Service, and Quality"

5
SoleraBob, Henderson, Nevada 13/01/2020

Stayed here 1/10/2020 on way to Grand Canyon (an hour's drive north on AZ 64). Very attractive lobby and staircase leading to second floor. Becky was very helpful at check-in to locate a local brewery. The outdoor spa was a hoot in the middle of 6 inches of snow! One of the highlights of our 10 day trip. Our king room was very spacious and well decorated-REAL glasses and mugs!!! Breakfast was exceptional! Grteat selection and all fresh. The breakfast room manager, Rafael, does an outstanding job of keeping the space replenished and clean. He is a man who very obviously takes pride in his work. Kudos for a job well, done. When we return for a visit to the area/Grand Canyon it will be here for our accomodations.

"Clean with comfortable beds"

4
Valerie G, Las Vegas, Nevada, United States 13/01/2020

Friendly staff. Clean hotel with a Full hot continental breakfast. Close enough to downtown Williams to experience local restaurants/breweries. Beds were comfortable. Bring your own sanitizing wipes for the gym as they do not provide. I would stay here again.

"Best Christmas day ever"

5
User 12/01/2020

Thank you to the lovely staff on check in and in the restaurant. We had our first white Christmas and our experience at Best Western Williams was wonderful, we wished we had've stayed much longer. Thank you.

"My favorite BW hotel of all time"

5
MizCorona, Boulder, Colorado 07/01/2020

My stay at this hotel started with a computer error and ended in friendship with the front lobby employee, Bekki. Bekki's customer service makes this hotel THE BEST and I would recommend staying here JUST because she is such a genuinely nice, friendly, caring and informative employee. The front lobby is very beautifully arranged, the breakfast buffet was SUPERB, and the room that I stayed at (King Suite) with my family was big and beautiful. If you're anywhere within an hour drive from this place, STAY HERE. You'll be glad you did.

"Waste of money with better options closer to town and in walking distance to restaurants with good food."

2
Wrappedwithcare, Scottsdale, Arizona 04/01/2020

The staff at the check-in counter was unenthused about being there. No friendly greeting or interaction upon arrival and she had to leave the counter to go check the room to see if it had actually been cleaned at 3:30 for a 3pm check-in time. In the room there were sprinkler covers missing from the ceiling, the fabric window valance looked like it has never been cleaned before, stains in the dust ruffles and other bed covers and water damage in the bathroom with an actual hole in the wall. The insulation and sound reduction in the building is terrible and you constantly hear people walking and talking in the halls. The towels are also some of the most course and scratchy quality available, worse than the average “mid-grade” hotel by far. Last but not least the restaurant inside the hotel Western View Steakhouse is ridiculous. There is no chance the $40 steak dinner was a cut of porterhouse. The quality for the price was very low, the sauce was awful, claiming to be a Cabernet Sauvignon & Butter reduction that looked and tasted like brown gravy out of a powder pouch mixed with water. The continental breakfast was also disappointing, it is difficult to mess up scrambled eggs, but they manage to do so. No one that works in the hotel or restaurant that we encountered seemed engaged at all in the fact they were in the hospitality industry. Overall, staying at this Best Western was a horrible waste of money and we won't be back. The town itself isn't even friendly to tour. p.s. I wish I had taken pictures of the hole in the wall, missing things from the ceiling and other things, but we were just ready to leave.

BestWesternHotels, Corporate at Best Western Plus Inn Of Williams, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"This place is incredible!"

5
User 30/12/2019

The greatest Best Western hotel ever! This place has got it totally together when it comes to friendliness, service, ambiance and making the guests feel like they are the most important people on earth. This location is a fine tuned establishment that comes at a totally affordable rate! Enjoy this place, you'll be glad you did!

"Great experience"

5
User 14/12/2019

The hotel is tucked away in the pine trees a short distance from I 40. The lobby is exceptional with a large fire place. Loved the breakfast area . Live music in the lounge was another pleasant surprise.

"Great hotel in Arizona"

5
895aaron, Harlem, Georgia 08/12/2019

We were looking for a place to stay while visiting the Grand Canyon for a day. It was only about an hours drive from the Grand Canyon and was our favorite place to stay on our trip across America. It is an awesome looking hotel, surrounded by trees and we just happened to have snow which was just gorgeous! They were also very accommodating to my dog Marley.

"Great unplanned stay"

1
User 06/12/2019

We were not intending to spend the night inWilliams after taking our grandchildren to the Polar Express, but the terrible weather had dropped excessive snow and the highways had developed black ice so we decided for safety reasons to stay in Williams. We were pleased that Best Western had vacancies.

"Amazing accomodations"

5
tlkovacs, La Verne, California 03/12/2019

This facility is the best hotel in the area. I also stayed at the Grand Canyon Hotel. Best Western was much more accommodating and had better amenities. If you stay in Williams, stay here. This facility completely changed my perception of Best Western. Amazing staff, clean accommodations, and enjoyable atmosphere.

"great Inn great people"

5
yshowtime1, Visalia, California 27/11/2019

great Inn greater people. so helpful with directions and advice {not a snow person} . Breakfast and dinner was very good. Just 2 minutes from downtown and Williams train depot and I guess the snow was a unexpected element {not a snow person} in he end a super trip

"Comfortable rooms great meal"

5
shoeboxdriver, Velva, North Dakota 26/11/2019

We arrived early evening. We were informed they had a steak house. We were not super hungry but we did have nachos. My husband also had a salad and green pork chili. He loved the chili. The meat on the nachos was excellent. The room. We had a king. It also had a couch. It is one of those rooms that makes you want to stay a few more days. The refrigerator is always a great find in a room. My husband loved breakfast. It was hot. He had biscuits gravy eggs and sausage. Pancakes, yogurt, cereal and more to choose from. I would recommend staying here. Everyone was very nice and friendly.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for taking your personal time to write such a complimentary review about our Staff, Hotel and Western View Steakhouse.property. We truly appreciate your perceptions and we are so happy that you chose to stay with us! We want you back! In the meantime, please be safe in all your travels.

"Amazing girls trip!!"

5
User 24/11/2019

This was a great place to stay. Great food, location, pool and service. Gonzalo was great and helped us when our room was not ready and made sure that we were happy. He did a great job. This was a trip to celebrate my daughters 18th birthday. She has battled cancer 3 times and wanted to go somewhere warm and enjoyable and thus hotel Did it all.

"Best hotel of our stay"

5
RLCgirl, SW Missouri 22/11/2019

We traveled to Arizona for an anniversary trip. Stayed in Sedona, Mesa and Williams and this was by far the best hotel we stayed in. Super clean, great breakfast buffet, comfortable beds, staff service was excellent. Well worth what we paid. Would definitely stay here again. Beautiful views!

"A step up from the regular Best Westerns"

4
Misssuzan, Mesa, Arizona 21/11/2019

Best Western Plus are a step up from the regular BW and this particular location is just that. Clean, woodsy nice facilities. The rooms are spacious and clean. Bathroom has the sinks separate from the shower and toilet. The pet friendly rooms are the same quality but has no carpeting which is great for the pets. The ground are well kept. The staff was friendly and accommodating when checking in and also on the phone when changing prices and reservations. The location is close to the downtown area and far enough away to enjoy the quiet which is a nice plus. Close to grocers and restaurants. We rented three rooms and everyone was pleased with their stay and the price per night.

"Best Western Lodge in the Woods"

5
darlene1037, Mount Hamilton, California 20/11/2019

It is a hotel but looks more like a lodge in the woods. Its a beautiful quiet property with a friendly staff. Even the housekeepers are quiet. They serve a simple, but restaurant quality, breakfast and the best coffee you will probably taste at any hotel. It is close to the freeway but far enough to not hear the freeway noise.

"Thumbs Up "

5
jimdR265GV, Sun City, Arizona 17/11/2019

Always stay at this remodeled Best Western, very quiet, great service and friendly staff. Located about one mile west of downtown but worth the time. Breakfast selection is great with attendants available. Very affordable too.

"An excellent place to stay!"

5
Gonzalo T, Seville, Spain 16/11/2019

We had a wonderful experience at BWP in Williams. The hotel is very clean, the staff very helpful and the lounge was amazing. Live music at night while having an excellent dinner at the hotel restaurant. Totally recommendable!

"Clean and comfortable. Great breakfast."

5
jross10, Iowa City, Iowa 07/11/2019

The rooms were modern and comfortable. We especially liked the breakfast which was much better than typical motel breakfasts. There was a good variety of fresh food, hot and well maintained. Everything was very clean, the staff was friendly, efficient and helpful.

"Great hotel, centrally located"

5
el_cid55, New York 03/11/2019

Very nice hotel. It's not far from the Grand Canyon, Flagstaff, Sedona. Bearizona (a wildlife, drive-through park) is right in town. There are lakes to the south. Very good restaurants in town. The hotel has a nice lounge and restaurant..

"Beautiful time near the Canyon"

5
User 03/11/2019

The helpful and friendlyl atmosphere of the folks in the BW made our stay near the Grand Canyon even more special...a lovely stay in a breath taking part of the country. Thank you folks at the BW, would like to return.

"Restful overnight stay."

5
debra a, Toronto, Canada 30/10/2019

Our room was quiet, clean and comfortable. Appreciated the coffee maker in our room. We weren't expecting anything fancy and that's okay because it met all of our needs. It was a good choice for an overnight stop. The staff were friendly and helpful. Breakfast buffet was basic fare but sufficient.

"But disappointed with this hotel"

3
User 30/10/2019

Arrived late and very tired and so went straight to dinner before the restaurant closed for the night. The waitress was having a very long chat with some diners she knew and didn't come to serve us even when promoted by another member of staff. The breakfast was very repetitive and some variety or imagination would have been appreciated. The room was clean and quiet and the bed comfortable but this was not good value for money and staff attitudes varied somewhat. Didn't live up to reviews and our expectations really.

"Cozy and Friendly"

5
User 30/10/2019

The hotel was large, but had the feel of a cozy and friendly lodge. The staff was very helpful and willing to answer LOTS of questions. It is a stand alone hotel a short distance from town so it felt very safe parking the car in the lot. The drive to The Grand Canyon is about 60 miles. There are some hotels closer but, much more expensive. The town of Williams has some fun shops and good restaurants (try the Pine Country Restaurant....good food and pie!!) So long!!

"Spontaneous trip"

5
User 29/10/2019

We loved the Best Western in Williams. It was in a great location. Located back in the trees away from the road. The employees were so nice and helpful. Our room was so nice-very clean and lots of room. We enjoyed the restaurant, bar and nightly entertainment. My husband and I both said it was by far the best Best Western we have stayed in.

"Nice quiet hotel"

5
dankas1361, Eighty Four, Pennsylvania 29/10/2019

We spent two nights at this hotel. It's located just off the westernmost exit of Williams, Arizona. We had a room on the backside of the hotel, and didn't hear any noise from the interstate. The beds were very comfortable, and the room was nice.

"Almost Five Stars, But For Live Music"

4
snappytaco, Arlington, Virginia 25/10/2019

This is a wonderful hotel set back from the main drag. Our rooms faced the parking lot, but there is a lovely view of the woods. Almost everything about this place was perfect. The check-in was efficient, the staff was friendly (especially the breakfast guy), the breakfast was amazing, and the breakfast room was pleasant and had plenty of seating. The rooms were clean and comfortable. There is a lovely pet/smoking area outside with lit-up woodland animals where you can sit and stargaze. The only reason I did not give a five-star rating to this property was due to the fact that they have live music in the lounge and it reverberates throughout the hotel. We had to get up early to go to the Grand Canyon and it was difficult to sleep with someone singing '60's favorites at 10:00 p.m. From what I could see, the lounge was not well-attended on a weeknight. If I had had children with me or furry friends that needed peace and quiet, this would have been a dealbreaker. I would suggest maybe cutting off the entertainment at a reasonable hour (maybe 9 pm?). Otherwise, this is a great hotel!

"A Hidden (Really) Gem"

5
GKT42, Canon City, Colorado 24/10/2019

A discreet "Best Western Plus" sign leads you up a driveway to the Williams Best Western Plus that is literally hidden from Route 66, and in every other direction, by tall pine trees. This is one of the nicest physical settings for a motel that I have ever seen. The property (building and parking) sits among tall pines at a decent elevation above the highway. Inside public space - lobby, bar and restaurant - are equally impressive. The decor and furnishings are very attractive and lend to the overall quality of the property. We did not have the opportunity to dine at the on-site steakhouse, but did enjoy the free full breakfast prior to departure. The full breakfast is just that; hot scrambled eggs, sausage, biscuits and gravy as well as all the other items normally associated with a continental breakfast. Very tasty by the way. Since it was October, it was a little too cool to dine outside, but there is a very attractive patio on the back side of the lobby that I imagine would be quite nice. The rooms are spacious, well-appointed and very comfortable. The wi-fi is strong and fast. No problems and an excellent visit to a real "hidden" gem. Oh, great price as well!

"Good choice for the Canyon..."

4
middleageoe, Tauranga, New Zealand 23/10/2019

Arrived after a long drive from LA for the required visit to the Grand Canyon. Pleasant, well appointed Hotel in a quiet location. Decent room, clean and comfortable. Only issue was very noisy fridge! Nice bar area and we ate in the restaurant one night in addition to the breakfasts. Pool had closed for the colder months but my wife enjoyed the hot tub. Staff friendly and professional. We would certainly stay again.

"Great place to stay!"

5
User 22/10/2019

We enjoyed driving up to this wonderful hotel and noticed the Fall themed decorations! As we entered the lobby we were greeted warmly by the front desk. They were most accommodating and even granted us an early check in. Our room was very comfortable and each night we slept well as it was quiet and the bed was terrific. The hotel restaurant was exceptional. Our server was friendly, helpful and remembered our names! Breakfast was more than suffice and attending staff do a marvelous job of serving everybody. Recommend this hotel highly without any hesitation!

"Destination hotel"

5
Geo60, Southern California 20/10/2019

This venue is like an alpine lodge. It has an expansive lobby, excellent restaurant and classy lounge. Our room was clean, quiet and comfortable. Substantial furnishings showed patina in a comfortable manner. Everything was well maintained, inside and out.

"One of the best Best Western hotels we found"

5
Linda M, Algonac, Michigan 18/10/2019

Whenever we travel from Michigan to California we always stop here!! Great rooms, service, and restaurant. We found this hotel on our first trip because of the Grand canyon and they were dog friendly. Been here 1 or2 times a year for at least 3 years.

"Nice stay"

4
jcanderson, Simi Valley, California 16/10/2019

Good Hotel to stay in before entering the Grand Canyon. Rey clean and comfortable beds. Good breakfast, dinner is very expensive for the location of what they call the restaurant. So many options in town.

"Great hotel and excellent location"

5
Katie G, Chesham, United Kingdom 14/10/2019

We stayed here for 2 nights during our road trip (3 adults and 2 young children). Although just outside Williams town it is easily accessible. The hotel was perfect, large very clean rooms with views over the pine forest. Staff were very friendly and helpful. There was a large selection of food for breakfast to suit all tastes. Definitely recommend.

"always an excellent place to stay"

5
rhkeeley, Peyton, Colorado 13/10/2019

We travel through Williams a couple of times every year. This is our favorite place to stay. A lovely setting, nice rooms, pet friendly, with very good food and drink. Someitmes they have live music in the lounge, which adds to the dining experience. The restaurant has excellent food with a range of prices. Complimentary breakfasts are better than at other hotels.

"The. Best"

5
User 13/10/2019

This is one of the best we've stayed at. Very clean hotel, love how it is situated off Rt. 66 away from traffic. The location is great for going to the Grand Canyon or anywhere else in the vicinity. The staff is terrific and breakfast was wonderful! Will be back again.

"Great Gateway"

5
BobKedz, West Allis, Wisconsin 09/10/2019

As a starting point for exploring the South Rim of Grand Canyon & Area Surrounding it worked Great. Restaurant and lounge at live entertainment to enjoy. Food at Dinner was excellent. Would stay here again!

"Beautiful!"

5
mysteri, Colorado 09/10/2019

We were really impressed with this hotel - it was much nicer than we expected. The ambiance is warm and inviting. Our room was quiet, comfortable and clean. The included breakfast was good - the items themselves were as expected, but were more delicious than most hotels. The surroundings were lovely. There is a restaurant on site but we were unable to take advantage. They even had live music in the lounge.

"Lovely Setting and Great Place to Stay"

5
barren57, Lompoc, California 08/10/2019

Thoroughly enjoyed this Best Western! When I return to Williams this is where I will be staying! The surounding forest was fragrent and beautiful. Because the Inn is out of towne the stars are wonderful.

"Beautiful location."

5
User 06/10/2019

Beautiful location among the ponderosa pine trees.Clean rooms.Helpful and friendly staff. Well maintained property. Decent selection for Breakfast. Good location for day trip to south rim of the Grand Canyon

"Omar rock!!!"

5
doula4birth, Phoenix, Arizona 03/10/2019

My husband and I stayed at this wonderful hotel a week ago. We were pleasantly surprised by the entertainment in the lounge with the music by Omar. He is a talented guitarist and singer with a wide range of songs that totally entertained for over 2 hours while eating dinner in the lounge. We would highly recommend this fine hotel, it's quiet location, the dinner menu and top entertainment of Omar 5 nights a week.

"Excellent hotel"

5
Rachel M, Haywards Heath, United Kingdom 03/10/2019

We stayed a night at this hotel whilst on a 19 day road trip and were really impressed. Well furnished rooms and excellent amenities. There was a pool, hot tub and fire pit and it was really useful to have washing machines and tumble dryers to use on site. Good restaurant too and having a free breakfast an added bonus.

"Great "off the road" location"

5
David H, Lakeland, Florida 29/09/2019

Wonderful room with a wooded view. Great grounds with the best hot tub we've ever seen at a hotel. Fire pit with seating outside the restaurant. Pool area was good, even though too cold to go in. Lounge and restaurant great service and outstanding food. Friendly service from all staff. Free breakfast in the morning. Great place to stay if you're visiting the Williams area.

"One night stay"

5
User 27/09/2019

The cleanlyness, staff, and dinner were fantastic, and among the best I have had. They are pet friendly, and the staff took the time to answer any questions I had about the location. Highly recomend this place if you come up for a stay!

"Great Place to stay."

5
Terren K, Concordia 24/09/2019

We stayed here three nights and used this room as a base. We went to the Grand Canyon, Sedona and Williams. Great place to stay, great breakfast. Everyone was very helpful. Also have a steakhouse restaurant and lounge.

"Visit to Williams for the train ride to the Grand Canyon"

5
456caroln, Mesa, Arizona 21/09/2019

This Hotel is exceptional in all areas, food, bar, rooms, good beds, quiet and most of all the helpful front desk employees went above and beyond. We were with another couple and they had requested a lower level room close to the font desk. The front desk employee moved everything from a room on the second floor to one on the lower level while we went to dinner. Fantastic!

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us! We are so happy that you enjoyed your visit and taking your personal time to write such a complimentary review of our Staff and Hotel. Please know that I will be sharing this review with them all. Please stay with us again when you are in Williams, Arizona. We want you back! Please be safe in all your travels.

"Really nice place away from (but near) the downtown action"

4
TravelingCook, Chandler, Arizona 17/09/2019

Yes, there are other nice hotels in Williams, but generally leaving the big cities in Arizona means fewer choices and a limited quality experience. Once you've already driven three or so hours from Phoenix (about 40 minutes from Flagstaff), you want a nice room at a decent price. Check-in was very quick, the grounds are beautiful conifer forests all around. Parking is ample. The staff was exceptionally friendly and the hotel is clean and kept up, nothing looked worn out or old. The colors seemed a bit dated and inside the particular room I was in was a combination of slightly old design with clear signs of renovation. I hadn't really wanted a demi-suite but that was all that was available by the time I was able to confirm my plans. The price was really good, and the room was huge. Two flat-panel TVs on the wall was interesting, considering there is a half-length half-wall in the room, but I suppose that prevents someone needing to turn a TV and look at it from a distance (or at an angle). The bed was huge, and the mattress was quite firm. I was worried about that (I prefer a bit softer) but I slept well. The sheets were nice and the pillows were standard, not cheap, and there were quite a few of them (see pictures). The shampoo, conditioner, and body wash are really small but very, very nice. There's face soap as well, which is the same brand and scent. The fixtures in the bathroom are all newer, and a blowdryer was provided but I didn't use it. There is a small coffee bar with a hidden mini-fridge below it, empty. I didn't use it but it was cold inside, and I didn't use the coffee maker. The smaller closet (behind a regular door, unlike a larger pair of closets that might be behind a sliding door) contained hangars (wooden with a smaller hook), an ironing board and an iron, as well as spare bedding (perhaps for the couch, which may be a pull-out?) The window opens (my room was on the 2nd-floor), and has a blackout curtain and a scrim curtain. My view was primarily pine tree but the pool was visible. There's a below-window air conditioning unit which looks newer, but I did not use it as the weather was perfect, almost cold at night outside. The blackout curtain did not close completely so I held it closed with the second remote control (in a "Fresh Remote" package). As this was for one night and I hadn't checked before, I did not take the time to call maintenance to see if they could fix it. Also, the shower wasn't well-sealed so water leaked onto the floor, again I didn't notice until it was a bit late for me to ask it to be taken care of (seemed to be an installation issue rather than a maintenance issue anyway). The TV offers a really good number of free-to-watch channels, including the Phoenix OTA channels, HBO, several sports channels, and some news channels. There are pay-per-view options, which looked good but which I did not take advantage of. The WiFi was surprisingly not bad if it did occasionally drop signal. The speeds were fair, which for rural Arizona is good. The room was two rooms away from the ice machine and not near the (single) elevator at the far end of the hall. Any noise from outside would've been drowned out though by the sounds from the trees brushing up against the building and the various vent flaps flapping from the high winds - certainly not the hotel's fault but could've influenced my overall review. However, earlier I had noted that I could hear people talking in normal voices in the next room, so typical thin hotel walls. Breakfast was included in the price. On deck were the usual variety of bread and pastry offerings, cereals, juices, coffee, scrambled eggs (cooked harder than I liked but tasted like real eggs), ham (with an option for sausage but apparently not that day), biscuits and gravy (rather below par, sorry), and a machine to make pancakes (which were obviously freshly done but really did taste machine-made). Somewhat disappointing but for some reason, I always expect decent included breakfasts. Quick checkout was not available on the TV despite there being service options. All I needed to do was drop the key at the front desk and go, though, so that wasn't at all an issue. Overall, this is a very nice place to stay, very clean and comfortable, in beautiful surroundings (not too close to Route 66 or the train tracks). It's good value for the price as well, better I believe than the other "big" hotel in town that's right next to the train tracks (though that is a very nice place as well). I'd be back to this one first if I'm paying, no question.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Wow...Thank you for your "descriptive" review...excellent and informative to traveling guests/customers who want to know about their accommodations and amenities. Again...Thank you for your honesty and we want you back whenever you are in Williams, Arizona again. Take care and please be safe in all your journeys.

"Best of the Best..!!"

5
halemano, Los Angeles, California 17/09/2019

This is our favorite Best Western. The rooms are very nice and comfortable. The onsight steak house is excellent! Food and service were both great. There is even live entertainment in the steak house which we really enjoyed. The hotels location is very nice with lots of trees and good views. Yes, this is an hour drive from the hotel/lodges at the Grand Canyon, but it is worth the trip to avoid the congeston and expense of the lodgings there. This was the perfect end to our adventure exploring the majesty of The Grand Canyon.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Wow! We want you back on your next visit to Northern Arizona. Thank you for the nice review and taking your personal time to share it with others. We do appreciate your comments. Please be safe in all your journeys.

"Excellent Stay"

4
Nomadion, UK 15/09/2019

Williams is a wonderful place to visit on Route 66 and this hotel is very relaxing with helpful and friendly staff, a good little gym, swimming pool and jacuzzi, with evening music. There is an outdoor fire pit which is nice to sit around and chat. The on-site restaurant is really nice, again with helpful and friendly staff. We tried the Porterhouse Steak one night, which was absolutely perfect and then tried the ribs the following night (after a disastrous meal in Williams centre). Unfortunately the ribs were not very good, but in all fairness to the hotel restaurant they were very helpful and compensated us for the food and were very apologetic. The service sells this hotel and the restaurant. Can thoroughly recommend.

"Good Overnite Stay"

5
Jeffrey A, n/a, United States 11/09/2019

Good over nite stay just off the freeway, easy access, rooms are clean and comfortable, staff was friendly, plenty of towel, nice walk in shower, frigde. microwave, coffee maker, had room with a view of the pool.

"A decent hotel"

3
MS V, Vancouver, Canada 09/09/2019

To be honest prior to booking, I read the reviews and thought this was superior hotel also given that the BW brand is "Plus". I then considered staying a the BW Premium in Tuyasan, but they wanted to charge a premium that was outragious. So, given the alternatives, i decided to book at this hotel. Generally speaking the hotel has good amenities and is good for short stays for travellers. The rooms are The bed was comfortable and the room spacious; however the room was somewhat dated and rather dark and gloomy. Some TLC would do wonders. We couldn't get to sleep until 1 - 2 am on our second night because of a rambling and shaking noise coming from somewhere. It sounded like a truck left on outside our room. It later seemed it was a noise emitted by the air conditioner on the top floor. Min you the noise of the air conditioner wasn't whisper quiet in our room either, but tolerable. The lounge wasnt very busy and too inviting for us to spend some time in there having a beverage. The restaurant seemed to be busy and has a decent menu but we decided to eat out in town. The breakfast was adequate - cannot ask for much! The check in receptionist was helpful and pleasant to deal with to obtian information on tours to the Grand Canyon etc. However, the receptionist at check out was't pleasant at all. The work seemed as if it was a chore. If you have a choice to stay in Tuyasan or Flagstaff, I would recommend it, but if you decide to stay in Williams this seemed to be the best alternative.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for recommending us for the best alternative in Williams. Please be safe in all your travels.

"coming hoe from Lake Powell"

5
368lesab, Huntington Beach, United States 09/09/2019

WE love to stay at this hotel on our way back from Lake Powell. WE have stayed here for a few years and it has always been a great way to end our summer vacation. The staff is always so very friendly and we never have a hard time parking with the boats, etc. See you next summer!

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you so much for your complimentary review and we are so pleased that you continue to stay with us year after year. Please keep coming back...we want you! Please be safe in all your travels.

"Recent stay."

4
User 08/09/2019

Room was clean and well kept. Shower had good water pressure. The breakfast was good, but there was no coffee in the lobby until breakfast was open. Was told there was coffee in the room, which there was, but my wife was looking for creamer. Overall a good stay and value.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for staying with us and sharing such a nice review. Room amenities are always available at our Front Desk 24/7 (Including creamers). We want you stay with us again, on a return visit to Williams, Arizona. Please be safe in all your journeys.

"Clean, great service and great breakfast"

5
em0723, Duluth, Georgia 07/09/2019

We got 2 rooms since we were traveling with a pet. The pet friendly room is fully tiled with beautiful wood-look tile. The place was clean, rooms large and comfortable, bathrooms updated and mattresses comfortable. The hotel location is only about a mile and a half from Williams town center. WE liked that there is a restaurant and lounge on site and the breakfast included was wonderful! We plan to stay here next time we visit the Grand Canyon again!

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Wow...Wow... We want you back! So happy that you enjoyed your stay with us. Thank you for the descriptive review. Please be safe in all your journeys.

"a really nice to place"

5
s3production, Whittier, California 05/09/2019

got there before actual check in tme and they upgraded your room for free really nice place to stay located outside of town and a bit hard to find but worth the trouble nice breakfast spread I would recommend to all to stay there

"great place to stay"

5
User 03/09/2019

great value, beautiful views, excellent staff, clean and comfortable, good restaurant, beautiful pool. we traveled all over northeastern Arizona from here. it was a very good jumping off point, especially for the Grand Canyon area. although we didn't bring our dog, it was nice to see that the hotel is dog friendly. the staff were all great and very friendly, eager to assist guests. the facilities were very nice

"Good Best Western Plus Hotel"

5
dirk676, Nussloch, Germany 01/09/2019

Hotel is nicely located a bit out of Williams, less then a 2 minute drive surrounded by trees. You do not notice the town nor the highway so a very calm and relaxed setting. The Hotel itself is in very good shape, many parts seem to be recently remodeled. The lobby looks great and inviting, rooms are looking good and well equipped. A good Best Western Plus Hotel. Breakfast was good, enough staff to keep everything filled up and clean. I very positively noticed the real cutlery, dishes and cups - not the usual paper plates and plastic cups you get every where else. I did miss the bacon. The gym was fair, some cardio machines but not a lot more. But clean, air conditioned and well maintained. We stayed there to visit the Great Canyon Nationalpark, about 1h from Williams. Williams itself is a nice little town that thrives on Route 66 and Great Canyon tourists. I found things surprisingly authentic, friendly and inviting. We did eat in town twice and both times have been very good.

"Williams Arizona & Route 66"

4
Robert M, Glendale, United States 30/08/2019

Very nice hotel for this rural area. Reasonably priced Pretty good free breakfast except for the Coffee....No Bueno...yuck. Great place to stay en route to Grand Canyon. On site restaurant is expensive with lousy coffee many eating options in town of Williams that appreciate and need your business with better coffee. Nice decor and great gift shop. Staff was friendly and everyone was very nice.

"Good choice when passing through. "

5
Ashbecker1, Guatemala City, Guatemala 29/08/2019

Nice location. Accommodating staff. Didn't have time to enjoy the steakhouse on site but did have a chance to enjoy the jacuzzi. Great facilities. Warm showers. Great water pressure. Price was right. Breakfast included with biscuits and gravy and Swiss mix.

"Best Hotel in Williams"

5
AZWims, Phoenix, Arizona 25/08/2019

Perfect customer service! We love this hotel, our first & only choice when we are in Williams. Customer service is always excellent & the hotel is clean & well maintained. Location is ideal for the Grand Canyon & Bearizona. We have been several times, both with & without our dogs and have always had a great experience!

"Amazing birthday stay"

5
mrswolfpaw, Arizona 24/08/2019

We have stayed in Williams many times at different hotels. This was by far the best experience so far! We were only in town for one night to celebrate the hubbys birthday while on our Arizona road trip. The hotel is off the beaten path a bit, up a hill amongst the pine trees. Much more quieter location than any place else we have stayed. They have a bar, steakhouse, outdoor pool and fire pit. I will review our dining experience separately. We had a wonderful room with a king bed and separate area with a couch and tv. The room had everything we needed with a comfortable bed. We will definitely return to this property on our next visit to Williams

"Great Pet Friendly Hotel"

4
JanH59, Green Valley, Arizona 19/08/2019

They really are pet friendly as there is no additional pet fee! We enjoyed our stay here. The pet friendly room was clean and comfortable. The front desk staff was very friendly and our check in/out process was quick and easy. The hotel is tucked back off the highway and surrounded by trees so it was nice and quiet. We would stay here again without hesitation.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us and we want you back on your next visit to our area. Please be safe in all your travels.

"Wonderful Western in Williams"

5
WandaJoyGlobeAZ, Globe AZ 19/08/2019

Excllent location on the Western Side of Town, off the main road up on a small hill. Surrounded by Pine Trees with a Beautiful Pool & Patio area in the back. Great Restaurant/Lounge with Good Food. Clean, Comfy, Accomodating with Awesome Staff.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Wow...Thank you for staying with us and writing such a great review to share with others. We do appreciate your perceptions..please stay with us again when your are in Northern Arizona. Take care and be safe in all your journeys.

"Spacious and quiet with a lovely view"

5
Katherine A, Saint Anthony, Minnesota 14/08/2019

My group stayed here for one night after staying in and visiting the Grand Canyon. It was a budget-friendly choice for our last night before our flight home from LAS. I was pleasantly surprised by how spacious the hotel is - small things, like the wide staircases and hallways, large breakfast buffet area, but it made a positive impression. The breakfast was standard hotel fare, with a pancake printer (as opposed to waffle maker. These are the things I like to know!). The pool and patio area seemed very nice. Given the length of our stay we didn't use them, but I walked around in the morning and it looked like a place that would be great for relaxing. I would stay here again as a convenient home base to visiting Williams and the area. We drove about 15-20 minutes to hike to the Keyhole Sink petroglyphs, a good, short activity for our morning. It looked like there was also some hiking we could have explored right from the hotel! After driving through Williams, bustling even at 9 am, I definitely preferred the quiet, slight isolation of this hotel tucked uphill and in the trees.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for writing such an informative and complimentary review about our Hotel. We truly appreciate your point of view and sharing it with others. We want you back when you return to this area. You are correct there are so many things to do. Please be safe in all your travels.

"Fantastic stay"

5
trxrcky1018, Chelsea, Maine 13/08/2019

Staff was fantastic!! Very clean room. We were in a great location to Grand Canyon and Sedona. Restaurants were all close by. Breakfast was delicious. In house restaurant was pricey. But everything else Made our trip flawless.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Terrific...We are so glad that you chose to stay with us! Thank You! We want you back on your next visit, please be safe in all your travels.

"Wonderful Property"

5
89vette89, Las Vegas, NV 12/08/2019

As always this was a fun place to stay. Lacey, Omar, Luis and Sergio are the very best. Lacey at the front desk always goes above and beyond for us..the owners are wonderful as well! Omar introduced us since we have been coming to this property for years. This Best Western is beautiful..

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you!, Thank you! I will definitely share this review with our Staff, it is important for all to see our guest/customer perceptions and how we measure up to expectations. Please keep staying with us and We all... always want you back. Please be safe in all your travels.

"Grand Canyon Trip"

5
speter8, Quincy, Illinois 11/08/2019

I would definitely stay here again if visiting the Grand Canyon. Location was right off highway but up in the trees a ways so it was very quiet and remote. Only an hour to the Grand Canyon. Wonderful staff, food, and pool and especially the hot tub!

"Staycation"

5
User 01/08/2019

BW Williams is a beautiful property surrounded by trees. Everything was great, from the check-in, the room and all the comforts for our pup. There's a great outdoor pet area to walk and relax in. The breakfast buffet was hot and a great start to the day. Oh yeah, the beds were heavenly!

"An amazing stay, once we found it . . ."

5
MrSmitcher, Surprise, Arizona 31/07/2019

We spent 2 nights at the Best Western Inn of Williams in late July, when temps were in the 75 degree range. Frankly, there's not much of anything negative that I can think to say about this facility! The suite doors all use new door cards that only require you to hold the card against the reader to unlock the door. That's a giant leap forward from the widely used magnetic strip cards that you have to insert and pull back out. The hotel itself is situated on a steep hillside, surrounded by pine forest and offers the great smells of being in a pine forest, but also the clean air and serenity that comes with being so close to nature in the mountains. Many dog guests was very happy to find the large pet area adjacent to the hotel, around some patio chairs for enjoying the outdoors. The hotel has a large well appointed atrium area at the main desk, and also houses the Western View Steakhouse restaurant where we enjoyed two quality evening meals. The kitchen was a tad slow, but our server, Sergio, was very friendly and courteous. The rear portion of the restaurant serves as the breakfast hall in the mornings, and we also enjoyed our early morning meals there. This was hands-down the finest Best Western hotel I have stayed at to date. I even signed up for the BW Rewards program as a result. (If that's for you, do it at the front desk during slow hours & tie it in with your AAA account to become a 'Gold Member' for max points.) Hey - I'm an optimiser . . . It is very near to the highway to the Grand Canyon National Park, which was very convenient for us. My only caveat is to use the BW reservation system instead of the online services like Hotels.com. Their in-house pricing was 20% better than what we used & it adds to the Rewards scorecard for perks on the next trip. Also, the town of Williams itself, while small, is a very clean and friendly place. There are numerous restaurants and cafes, service stations, grocery and other other stores available. Also, you can take a railroad train ride from Williams to the Grand Canyon, which returns to Williams every afternoon. That info is online. Bottom line is that we thoroughly enjoyed our stay at this hotel and wouldn't hesitate to choose it again in the future!

"Great accommodations. "

5
User 26/07/2019

Husband suggested we try the Best Western Plus. He has had good experiences. Well, this BW Plus has convinced me they are a good brand. Very clean hotel. Staff was very amendable. The kitchen and full bar were on point. We enjoyed a wonderful meal listening to the live music. Music was not too loud, and very pleasant. Slept very well.

"A First-Rate hotel in every way"

5
DonaldYokum, Ventura, California 26/07/2019

Hadn't stayed in this facility on prior visits to Williams, but we were more than pleased to have selected it this time. It's in a very quiet location, removed from traffic noise, and our room had a very nice view of the adjoining forested area. Check-in was quick and smoothly handled, and luggage carts were available for handling our bags. Our room was spacious and immaculate, equipped with all necessary appliances, including a refrigerator. The bed was very comfortable, and we got a great night's sleep. Breakfast was markedly better than the usual motel fare, with a variety of hot and cold selections available. There's no doubt that we'll stay here again on our next visit to Williams.

"A plug for ALL"

5
Dolores G, Fresno, United States 24/07/2019

There were many things we loved about staying at the Best Western Hotel in Williams, AZ. First of all, this hotel had enough personal towels for all 4 of us. Usually, we find 3 towels, and we have to ask for one more, or our kids have to share. Secondly, the beautiful and comfortable beds to relax were greatly appreciated after a long day walking the Grand Canyon. Finally, the wonderful lamp table. It had enough outlets and phone charger that, for the first time during out vacation days, we had enough phone plugs for all 4 of us. No more searching and arguing about who gets which one. I loved the table so much that I will look for one to purchase. Thank you....

"New coffee makers"

3
denisecarter1960, Green Valley, Arizona 23/07/2019

The coffee in-room was horrible. We paid just under $200 per night. You would think they could provide better coffee makers in the rooms. The air conditioner was loud and constantly stuck on high. Could not adjust it to auto.

"Quiet property in a bustling little town"

5
charlieesteriii, Phoenix, Arizona 22/07/2019

If you want to enjoy a quiet night at the gateway to the Grand Canyon, this is the property to stay. It is situated at the far east end of town in a quiet uphill area, but it is close enough to the high energy downtown area of Williams for you to enjoy all of its amenities. This is the perfect location to stay as a base for exploring northern Arizona or as your jumpoff point to visiting the Grand Canyon which is just an hour away.

"Excellent choice"

5
Lori L, Gilbert, United States 15/07/2019

The staff is friendly and helpful. Lobby is clean and welcoming. Breakfast offered was good. Room was clean and modern. We would stay again for sure. Restaurant, Kicks, is a great place to eat and within walking distance from the hotel.

"Nearly perfect"

4
Joe58156, Roanoke, Virginia 12/07/2019

This is an upscale version of a Best Western. The building and grounds are extra nice. We even had one of the few rooms that has a balcony overlooking the pool. The rooms are exceedingly clean. The staff are exceptionally friendly and helpful. My only complaint would be about the air-conditioner which is very loud. Nevertheless it kept us cool, and we had no trouble sleeping. Breakfast is served in what is normally a restaurant during the evenings. So you get real China, silverware, and glass glasses. But the food is the same as other best westerns. It was a nice meal. I definitely would stay again.

"J & C Grand Canyon"

5
jalabama2019, Las Vegas, Nevada 10/07/2019

This hotel is excellent. It is close to the Grand Canyon National Park. The room was very nice with a very comfortable bed. The television was nice with good channels. The bathroom look like it has been recently remolded and the shower was great. It was very quiet at night. The free breakfast was super.

"Grand Canyon Vaycay!"

5
AnnetteAlviar, Angleton, Texas, USA 03/07/2019

Very cozy, beautiful, and the feeling of relaxation. Its decor is very pretty. The have a pool, outside fireplace, hot tub: we use our key to look st int, but the gate would not open. Has a nice restaurant and lounge/bar, gift shop, weight room. It's located in a small town with plenty of other things to visit or eat if you like. Most definatly be back when passing through. It's a gold mind place to stay; the counter lady was very nice.

"Arizona Jewel"

5
User 28/06/2019

This place is in a gorgeous setting and the staff, food, and room were all excellent. The pool and hot tub were lovely and the patio with fire pit was such a relaxing place. The entertainment in the lounge in the evening was very professional and enjoyable. The food in the restaurant and the service were good as well. And the breakfast! Excellent - eggs, sausage, pancakes, waffles, breads and muffins, cereals - everything you could ask for. Web site said it didn't have an elevator, but it does, as well as a lift into the pool for the disabled.

"Very nice, quiet stay"

5
Jessica L, Newark, Delaware 26/06/2019

My husband and I stayed here two nights over Memorial Day weekend while visiting the Grand Canyon. We wanted to take the Grand Canyon Railway into the park, so we opted to stay in Williams and here at the Best Western. It's on Route 66, just outside of downtown Williams which made for a quiet stay. The stay was very nice. The staff was very helpful and friendly. The hotel was welcoming and the room was very clean. I loved that they had so many amenities for their guests. We unfortunately didn't get to enjoy the pool or firepit as it was snowing (Crazy!) while we were there. However, we enjoyed the lounge and restaurant and we'd recommend both if you're staying. The free breakfast was good too and we were amazed by their cool pancake machines. Lol If you're planning on staying in Williams, be sure to check out this hotel. The price was great and the hotel was really very nice.

"Passing through on 66"

5
aisc21, Ireland 26/06/2019

Excellent hotel. Rooms very clean. Great location on the right side of Williams. Laundry onsite was great! Breakfast basic would of preferred fresh fruit to canned but appreciated it none the less. Staff pleasant. Had dinner in the restaurant it was only ok. Servers were great however. Would 100% recommend.

"Beautifcul semi-secluded motel."

5
User 23/06/2019

The employees were very helpful and friendly. Rooms were kept clean. Family enjoyed the outdoor swimming pool and the exercise room. Breakfast was good. Rates were a little on the high side. Restaurant was very pricey and service was so so. Location was awesome. An easy drive of about 60 minutes to the Grand Canyon. This was a perfect spot for our family to stay during this vacation.

"Family Trip, 4 night stay"

5
kellyv0869, Charlotte, North Carolina 19/06/2019

My family really enjoyed staying here. I booked it because it had a restaurant/lounge and was nearby to the town of Williams. The rooms were very clean, beds comfortable. They have a little gift shop on site, and most nights have live music around 6pm. We enjoyed the free breakfast in the mornings, lots of variety to choose from. Had two evening meals at the restaurant, and visited the Kachina Lounge every late afternoon for wine and beer, very comfortable atmosphere. We had one day of staying local, and it was warm enough to enjoy the pool! Then saw on the news, they got SNOW the very next week so we are glad we went when we did !

"Great stay"

5
User 15/06/2019

Overall a really great best western. Great hot breakfast. Nice hotel rooms and a great pool area with a nice view. They also have a little fire pit area which was a nice little lounging area. Great staff!!!

"Nice hotel right off the 40 Freeway"

5
270Pat_C, Seal Beach, California 15/06/2019

The hotel is on top of a hill with pretty mountain feeling and view although it is right at the street. It is just laid out well. They have a steak dinner there which we did not use because it was a bit pricey. However the breakfast was nice. Typical hotel breakfast but the people handling it made sure it was well stocked and clean. The hotel staff was great to work with. We had a hadicap room which was nicely laid out. They have music at night and we were warned the room was a bit close to the sound. We never heard it however. So no problem. It is about a 10 minute walk to the heart of town. It is next door to a gas station and a really good reastaurant called Kicks.

"Great hotel for visiting the Grand Canyon and Bearizona"

5
User 07/06/2019

This Best Western went above and beyond to make our stay a memorable one. Helpful staff, clean rooms and exceptional breakfast. Great Location for visiting the Grand Canyon and the wildlife park Bearizona.

"Nice place"

3
Woody L, Phoenix, Arizona 04/06/2019

Don't expect a posh room but I will say it was sort of a typical 80's motel type room. It was clean, spacious with 2 Queen beds and the fixtures were clean and in good shape. Don't expect the Hilton but I would stay here again and probably will. It is right on Route 66 and near the shops, restaurants and bars.

"Relaxing & comfortable stay after being on the road"

5
Eva S, Phoenix, Arizona 03/06/2019

Had an enjoyable stay at this Best Western on our way to the Grand Canyon. It was a little bit outside the downtown area of Williams. We thought this was going to be troublesome for dinner, but to our delight we were there on a night when live music was featured and we had a nice, relaxing dinner, with wine, in their open, airy restaurant. In the afternoon we were able to walk around downtown Williams -- top notch Route 66 tourist town -- so not having to drive back into town and find parking at dinner was a plus. The room was lovely and fine for overnight. I was happy that there was an elevator -- which was at the end of the hall, but walking down the hall was preferable to climbing the staircase. Our room had a balcony, but it poured all evening so we didn't have a chance to sit outside. Breakfast was typical for a Best Western Plus, quite good, so we were off to a good start for the morning.

"Nice place for an overnight, but a little pricey"

4
WanderingYank, Marana, Arizona 02/06/2019

We enjoyed our stay at the Best Western Plus in Williams. The room was nice, clean and had really nice matched furniture and lamps. The lighting was good in the room and bathroom. The breakfast was good. Our only issues were, first, we had an extremely loud refrigerator in our room (and we are used to refrigerator noise in these types of rooms), and, second, we found it to be a bit pricey for an overnight. It was also awkward that the only elevator is down at the far end of the hallway, away from the lobby. Still, I would say that this is a good choice for accommodations in Williams, if it fits your budget.

"Enjoyable and comfortable stay"

5
User 01/06/2019

Enjoyed our stay at the BW Plus, room was very clean, decent size room, comfortable bed and excellent service. Offers more selection for breakfast compared to other hotels. Definitely worth the value paid.

"Everything We Needed Yet Affordable"

5
Allons-y2016, Oceanside, California 01/06/2019

The Inn of Williams was an oasis for us on our trip to the Grand Canyon. It is located about an hour south of the park entrance but that is exactly where we wanted to be. When we weren't at the park we still had the shops and restaurants of Williams to enjoy in addition to the wonderful fact that Williams is smack dab on the Historic Route 66. There was a very affordable gas station in the heart of Williams near the train station. We also used this hotel as our home-base to travel to Flagstaff and some of the other nearby attractions like the Meteor Crater and Walnut Canyon National Monument. The Hotel was very clean and comfortable. We rented a 2 queen-bed room. The room had everything our family of 4 needed-a mini fridge, a coffeepot (which alternated as a hot water pot for tea), a TV, room for our ice chests (a nearby ice machine to fill said chests), air conditioning, and comfy beds with generous amounts of pillows. We could hear some occasional noise from our neighbors but overall the noise level was tolerable and we were able to sleep (I don't sleep easily in hotels so that's saying something). The staff are friendly and helpful. The complimentary breakfast is amazing! I have a very limited diet (no grain, no gluten, no dairy) and even I had plenty to eat. They offer a buffet style full breakfast in their hotel restaurant each morning. It consists of scrambled eggs, biscuits & gravy, sausage, oatmeal, cereal bar, a pancake making machine, muffins, fruit, coffee, tea, milk, and juice. The food was great! We did not sample lunch or dinner at the restaurant however as the prices were a bit high. There was also live music in the lobby near the restaurant at times and a small gift shop (limited and prices were a bit high). We stayed 3 nights total and paid about $395. I would definitely stay here again.

"Grand Canyon Trip"

5
cplang, Lenexa, Kansas 20/05/2019

This hotel is one of the nicest we have ever stayed in. The hotel was immaculate, the staff was friendly, the breakfast was great. We even ate at the lobby restaurant the first night of our stay and it was incredible. The food was great, they even had live music which was entertaining. It was an incredible place and I'm so glad we were able to make it a part of our trip.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us...we truly appreciate your business and the time you personally made to write such a complimentary review about your visit and experiences in our hotel. We want you back on your next visit to Williams, Arizona. Please be safe in all your travels.

"Great place"

5
robinssrid2, Wickenburg, Arizona 20/05/2019

The front desk staff go over and above to make your check in so easy and very helpful. Not sure where to began, check in was great. Beautiful place large pool area with fire pit . Hot tub very relaxing. You can't go wrong staying here.

"Outstanding!"

5
Jeffrey G, MILWAUKEE 18/05/2019

Not sure why anyone could leave a bad review for this place. I travel a bit and have been to many Best Westerns. The Williams Inn has everything you need right there. I had the opportunity to take my dog with me this trip and it was a great experience. The room was amazing, clean, and very modern. I was able to order at the restaurant and they rung my room when it was done. Perfect when you have a pet and just want to eat in your room. Internet was screaming fast, best yet for me to date. Plenty of big vehicle parking, which I will remember since I transport RV's and need this. So once again, this Inn is a winner!

"Excellent Stay"

5
User 17/05/2019

We stayed for two nights here on our way to the Grand Canyon. The room was spotless. The hot and cold daily breakfast (a part of your stay) was great! The hot food was not and delicious. The cold food was cold and delicious. The staff were pleasant, professional, and contributed to a nice couple of days in the road. We are both handicapped and apart from a regular toilet, everything else was perfect.

"Excellent"

5
User 17/05/2019

Very beautiful Inn on the outskirts of Williams. Very easy access on and off highway. Clean! Breakfast was delicious with a lot of healthy choices. Would stay here again. Beautifully decorated with great respect to the historical area.

"Love this bw"

5
User 16/05/2019

Always love staying here when visiting the Grand Canyon.So clean and quiet and has all the amenities for a great stay.Hot tub and firepit were great and the live music in the lounge was nice. Wonderful rooms and location to williams

"Great stay!"

5
User 08/05/2019

We had a lovely couple of nights at this hotel. The rooms are reasonably priced,. Breakfast offered a wide variety of food. The swimming pool was lovely and warm and so was the jacuzzi. We would certainly highly recommend this hotel.

"Overnight stay"

5
DOLORESC03, Battle Creek, Michigan 08/05/2019

Loved the bar area, could look out over the pool, good service. Also enjoyed the outdoor fire pit, where we could relax after dinner, with our drinks. Resturant was nice after spending a long day at the Grand Canyon. A good variety on the menu,.

"On Route 66 Just off Interstate 40"

5
User 07/05/2019

Very quiet location convenient to the Grand Canyon and just west of downtown Williams. Rooms were very comfortable and quiet. The breakfast was good with very helpful staff. A real plus was real dinnerware and mugs, not paper or plastic. The coffee was the only black mark as it was a machine that produced very weak coffee, even at the bold setting. Fresh brewed would make a huge difference. This hotel has a bar and dining room which was a plus after a long day on the road! A very pleasant surprise was live music on a Thursday evening performed by a lone guitarist. We enjoyed him from the bar lounge with a very well made Keoke coffee. Special thanks to the bartender for admitting he wasn't familiar with that coffee drink, but he said he would look it up and the results were perfect!

"Nice, clean hotel with breakfast"

5
Rosetealady, El Cajon, California 05/05/2019

Nice, clean hotel with generous breakfast bar. Music in the restaurant on Thur night. Great location near I 40 and newly renovated. Staff helped with quick checkin. Room cards swipe and work well. The room layout was nice with a coffee/refrigerator niche just outside the bath. Bath had a huge walkin shower, no tub. King bed in our room.

"Hotel in Williams"

5
Passport40349, Seal Beach, California 03/05/2019

Very convenient place to spend night between Albuquerque and Los Angeles. Very nice hotel. Good Restaurant. Debbie at front desk, was very nice and accommodating. Would be a good place to stay if visiting the Grand Canyon. Had a good breakfast. Will stay there again!

"Very nice place. We enjoyed our stay."

5
DMC55512, Henderson, Nevada 02/05/2019

Nice quiet location. Comfortable rooms. Great breakfast buffet except for the coffee machine (we prefer fresh brewed coffee to these machines that mix hot water with liquid coffee concentrate). Nice fire pit outside. Check-in and check-out was easy and staff was great.

"Exceeded our expectations "

5
WandaL972, Duluth, Minnesota 01/05/2019

Chose here based on reviews on TripAdvisor. We flew into Phoenix, rented a car and drove to Williams. Lovely quiet setting. Comfortable accommodations. Nice ambiance in the lounge and dining area. Great food and great locally distilled vodka. Local, interesting decor. Great customer service in all areas! Seriously! Genuinely friendly and helpful! Complementary breakfast with something for everyone. We didn't have time to use the pool,hot tub or fire pit but they were nice looking. We stayed one night then took the convenient train at Grand Canyon Railway in Williams to the Grand Canyon. The price was less scary than many other accommodations near the Grand Canyon! If we were ever in the area we would definitely want to stay here again.

"on our way to Grand Canyon"

3
User 28/04/2019

on our way to the Grand Canyon, we stayed 2 nights, The rooms are nice and clean, with great linen, confortable beds, the hotel is set off the road, a bit far from the "action' of this charming town,which was a bit disappointing for me, but they have it all, steak house restaurant, bar /ounge, with live music in the lobby, nice pool, and fire pit outside, it's all good, except for the breakfast , I guess since it's included in the price ,it was disappointing , lots of choices but all tasteless and not very fresh or appetizing ,great ,friendly staff !

"Best Western never dissapoints."

5
184virginiaw, Sandston, Virginia 28/04/2019

We have found out that Best Western always have comfortable beds and wonderful breakfast that includes waffles. A friendly gentleman came around to take your dirty dishes. True to form, the room was clean and well stocked. No complaints.

"Best Western Plus PLUS!"

5
User 26/04/2019

The scenery was beautiful around this hotel and the atmosphere inside was wonderful. We enjoyed the music playing in the evening (which we could not hear from our room at all) and I thought it was neat how the fire was going in the fire pit- it would have been fun to sit around it with friends and roast some marshmallows. We had a king bed with a sofa bed that pulled out into a queen. Everything was comfortable enough and we slept well. One of my kids said this hotel is a Best Western Plus PLUS because of how fancy it is and I agree- what a beautiful place and the staff was so friendly!

"Great stay with our dog!"

4
RocketSquid, Los Angeles, California 23/04/2019

We stayed here for 2 nights while visiting the Grand Canyon, which is about an hour drive from Williams. We're so happy we found this gem! Williams is a cute, quaint, small town and this Best Western Plus was a great property at a great value! We had our dog with us so we stayed in one of the pet-friendly rooms on the first floor. The room was recently renovated, with wood-like tile flooring and updated furniture, and it was very clean. The bathroom was nice with a big standing shower, but the frameless shower enclosure did not keep the water in and we ended up with quite a big puddle going into the hallway. Thank goodness for the tile floors. Once we knew that was an issue, we were more careful with the angle of the water during our subsequent showers, which helped. It was probably a contractor/vendor issue, but still thought I should mention it. We appreciated the yard area outside with poop bags and trash cans for dog walking. Free parking, wifi, and basic breakfast (which we took to our room to eat since we had the dog). The staff was friendly, easy check-in and check-out. Would definitely stay here again!

"One of the better Best Western Plus Inns"

5
Wander64733250618, Vancouver, Canada 22/04/2019

I was on a motorcycle trip and although I'm a B W Rewards member I didn't have a reservation because I didn't know I was stopping here. I received a friendly greeting on arrival. Staff quickly and efficiently found me a room close to the out door hot tub. The room was large, quiet and had a very comfortable King Bed; a walk-in shower and large TV. On checking in I was provided with a free micro fibre cloth with which to clean my motorcycle. The restaurant, with a very friendly staff, is off the lobby and provided excellent food and service. I recommend eating here. I would most certainly stay at this hotel again and recommend it to others.

"Wonderful hotel!"

5
2012Julia, Ventura, California 22/04/2019

We stayed here one night coming back home to California from Santa Fe. This was an amazing find. We were all tired from a long day of driving. Once we saw how beautiful the surroundings were, we got a second wind. We sat by the fire pit and took in the mountain views, then had cocktails at the bar and a really good dinner in the restaurant. There was live music - a guitar player with a catalog of over 600 songs. It was such a great night, very unexpected. It was the night before Easter, and was very quiet and not crowded. The rooms were very clean and comfortable, average with size and amenities. We were coming home from a road trip for my mother's burial service, and this night was just what we needed. Very relaxing. Both the bartender and waiter went out of their way to make our evening memorable. We will definitely stay here again.

"Environmentally friendly and great stay"

5
CaillouSienna, Toronto, Canada 21/04/2019

We chose this hotel as it is reasonably close to the Grand Canyon (one hour drive) and reasonably priced. Reception staff were friendly and helpful and the rooms were clean and quiet. What stood out was efforts by this hotel to be environmentally friendly ... ceramic mugs and glass cups for drinks, no straws; regular plates, bowls and cutlery for breakfast, yogurt dispenser so you can take what you want and avoid using plastic cups. In the room, shampoo and conditioner were in dispensers.

"Excellent stay"

5
alansE7306XR, Green Bay, Wisconsin 18/04/2019

Very nice hotel - clean with beautiful furniture and amenities, a good breakfast as well with hot breakfast items and sweet treats too. The location was excellent right off the highway and only about 56 miles from the Grand Canyon. We took a day tour of the Canyon through CanyonDave'sTours. It was excellent - very informative,

"Clean, helpful - great stay!"

5
amandaj516, Taylors, South Carolina 16/04/2019

Our room was clean and comfortable. The staff was very helpful, especially after we left and realized that my son had forgotten a bag with some souvenirs in it. We were worried it may have thrown away by mistake. What a relief when we called them about 8 hours later and were told that they had found it and were holding it for us! I had a very happy boy!

"Great Hotel❣️"

5
User 15/04/2019

We recently stayed at the Inn of Williams Best Western for one night passing through. I was so pleasantly surprised. The rooms were very large and clean and pretty. The staff was exceptional both at check in and when I went down to ask a few questions. The beds and pillows were so comfy!! They also have a complimentary breakfast that was very good, eggs, biscuits and gravy, sausage and pancakes and much more. If I travel though this town again I will definitely stay there again.

"A Great Find"

5
User 15/04/2019

Williams is a unique stop. The Williams BW is every bit as good and affordable as you can imagine. So impressed with the helpfulness of all. It was if they all had just completed a customer service/hospitality seminar. The restaurant choices and quality were great and all of the amenities were well maintained and pleasant.

"Fabulous Best Western"

5
Linda K, Mission Viejo, California 13/04/2019

Well managed Best Western. Rooms were large, clean, plenty of coffee, towels, soaps and toiletries. Breakfast was varied, healthy, food was cooked perfectly. Staff was friendly, WI-FI worked without failing. We will be back!

"Pleasantly surprised"

5
User 11/04/2019

The weekly/winter rate was so low when I booked the hotel that I was nervous. We got there and were pleasantly surprised. It was clean, appeared to have been recently updated. Our room was nice and the bonus was a very nice restaurant in the hotel. After a day out and about (and the long drive there) it was nice to just walk down the hallway and have a nice dinner. The hotel is dog friendly and a great place to stay!

"Grand Canyon trip"

5
jadehawk, Mesa, Arizona 10/04/2019

we stayed at Best Western Plus in William, Arizona. Great time, dinner, bar and breakfast. Only one hour away fro the South Rim of Grand Canyon. Will go back. Th service was outstanding. Location was very close to the town.

"Awesome hotel!"

5
Firebug1242, Santa Ynez, CA 31/03/2019

We checked in and are very pleased with the hotel. The location is excellent, the staff very warm and welcoming, the lobby is beautiful, the room very nice and clean. I'm so glad that we chose this hotel. We will definitely stay here again!

"Awesome Best Western"

5
User 29/03/2019

We had reserved two nights at this Best Western in order to travel to the Grand Canyon and Bearazona. There was lingering snow around in places and the hotel sets back off roadway by the forest. The breakfast is substantial but basically the same items each morning. Our room was very clean and the beds very comfortable. The fire pit outside the restaurant was lovely. We decided to stay a third night so we could explore around Williams. The staff was very accomodating and friendly. One of the nicest Best Western Hotels we've stayed in. It is also pet friendly.

"Great place... for the price"

4
VeteranFamilyTravels, Las Vegas, Nevada 26/03/2019

Okay, so we checked in late at night and got our room. As anyone who has read any of my other reviews know, I am super picky on cleanliness. This room was actually really clean! The heater worked and there was a great view of the forest the hotel is nestled near. One of the biggest reasons I picked this hotel was that it had free breakfast. Boy, let me tell you, they did not disappoint! Bagels, pancakes, french toast, sausage, eggs, bacon, fruit, pastries, juice, milk, cereal, soda, and coffee, and a very large dining room to eat it in. Staff were courteous and polite when I stayed there. I would recommend this to someone who wanted to see Williams or Bearizona.

"Nice enough property"

4
Compass15729478048, Rochester, New York 23/03/2019

Nice enough. We did a one night stop over through town. It was pricey thou.gh for quality of property. With $25 pet fee and tax total was $154 and that was with senior discount. We'd stay here again though. It is in a really nice location.

"nice older property whose staff needs improvement"

3
mike m, Escondido, California 20/03/2019

first was not greeted as Rewards member by any of the four woman talking when I checked in, sorry for interrupting, room was ready and when I asked about express check out was told bill would be under door, which morning check out proved to be wrong, had to find location but that was a good thing, poor cable choices, shades had hole in them and didn't shut all the way, room was clean and furniture dated-read old, with patina. please have staff on same page for answers, as they conflicted and really who wants to be greeted by a group of woman talking and you feel like you interrrupted

"Out of the north to the southwest."

5
Passport31485084614, Wabush, Canada 20/03/2019

Very very good experience with Best Western Plus in Williams. Would not hesitate to stay at this location again. Only issue that I had was with the WiFi in that it would not work. Turned over and fell sound asleep in the comfy bed.

"Nice price close to Grand Canyon"

4
D3723PSmichellem, Elkhart, United States 06/03/2019

This hotel is only about an hour from the Grand Canyon and is right off I40. The breakfast was better than most hotels. I liked the idea of real plates and silverware (less waste). Lounge and restaurant were nice and it has a very large hot tub. I also believe everything had just been updated. Very nice.

"Grand Canyon visit"

5
Marsha G, Waukegan 05/03/2019

Very clean. Large rooms. No bath tub. We had a balcony with a nice view. They do have an elevator. We stayed in March before going to the Grand Canyon which is about an hour away. The pool was closed, but the outside hot tub was opened. We thought it was nice that there was a bar and restaurant right there, but went into Williams instead. Check out the Sultana bar and the surrounding blocks. Interesting. The railroad to Grand Canyon goes from Williams.

"Excellent stay!"

5
worldtraveller200753, Sault Ste. Marie, Ont. 02/03/2019

-free Wi-Fi -obtained room in requested location -spacious clean room -loved that there was lots of room to put luggage -complimentary full breakfast -air-conditioned -professional, courteous staff -highly recommend (As a matter of fact we are here now - a week after our first visit) - great value

"Stranded in Williams"

5
Bonnie B, Kansas City, Missouri 26/02/2019

Forty-one inches snow (in one day) in Flagstaff caused us to pull over in Williams, where we were stranded for two days. Even though we were just 60 miles from our condo in Sedona, we couldn't get to it. Luckily, we chose to stay at Best Western Plus. We ended up loving every minute of our time there. The hotel has a grand feeling about it, with its mountain views (from the restaurant, bar, and living areas), its wide staircase, its beautiful design, its well-equipped gym, and its roomy suites (which housed the four of us very easily). The free breakfast food was better than what is offered by most hotels, and the dinner was excellent. All the restaurants nearby were closed due to the storm, so we were grateful for a hotel with a restaurant. We spent time playing cards in the large living room and enjoyed the view. The employees were courteous and responsible. They had the snowblowers running all throughout the storm (as the snow kept falling), so we could walk around the property and so people could park safely. We were able to hang out in the outdoor jacuzzi while the snow fell on our faces, because the employee uncovered the timer and a path for us. It was fun. When it was time to finally leave, the maintenance man helped clean a path for our car and loaned us an ice scraper. The front desk employees were extremely helpful, accommodating, and friendly. They kept us updated about travel conditions regularly. We hiked around the surrounding areas and were shocked by the beauty. What a great location! I had never thought of stopping there before. There are hiking trails in the area, but we, of course, couldn't access them during the storm. We are anxious to visit again and explore the Route 66 historical sites and do some hiking.

"Perfect location, Gateway to the Grand Canyon"

5
Al4Cabo, San Diego, California 17/02/2019

I cant say enough about our stay at the Williams Best Western. The staff, the restaurant, The service and entertainment by Omar are exceptional. We have stayed here 3 times when we are visiting the Grand Canyon and the reason is because of the above. You meet so many people from all over the world but we meet a couple from Fresno and they were on there way to St.Louis, they were tired so they decided to spend a night here. They asked if we have stayed here, we said our first choice. They stayed, wow, what a find. the service, restaurant and Omar the entertainment was amazing.. There are alot of people that stay at the Canyon hotel, way to noisy with train noise. I highly recommend staying here.

"Exceptional Property."

5
maryfC3970DU, Junction City, Kansas 16/02/2019

We had to change our plans due to increasing inclement weather. The staff accommodated our last minute need for lodging. They went out of their way to help us. The property was clean, very nicely decorated, hadextremely helpful staff, freeway accessible . HIGHLY recommended this hotel.

"Glad we stayed here! "

5
tiggerqueensland, Brisbane, Australia 12/02/2019

We stayed here enroute to Vegas from the Grand Canyon and we are super glad we did! Location - Just off the highway - no highway noise Check-in - Fast, Easy - staff were friendly and professional Room - spacious (2 queen beds) - incredibly clean - tea/coffee making facilities - small bar fridge - comfortable beds - all bathroom amenities - good water pressure Dining - Steakhouse restaurant was amazing for our evening meal (I have received the restaurant separately on TA) - Breakfast (complimentary) was delicious and continually restocked with fresh food. The pancake machine was a novelty for our daughter :) - The coffee was ok and there was juice also Parking - free, onsite and park-yourself Hot tub - We used it and found to clean and tidy - towels are provided separately from reception - perfect warm temp to use in the cool weather Guest laundry - 2 washers ($2US a load) - 2 driers - everything was fabulous and clean & tidy

"Arizona Trip"

5
Brenda G, Maple Creek, Canada 12/02/2019

Very clean Hotel. Tasty breakfast, quiet and comfortable Bed. The staff was friendly and helpful. Chose this location as we were traveling from a day at the Grand Canyon. It was easy to find. Williams ended up being a fun town to spend the day looking around.

"Wonderful"

5
Chuck52310, New Haven 12/02/2019

This hotel is scrupulously clean. The breakfast is excellent and the staff very friendly. I especially like getting a tv remote that is fresh, clean and wrapped. I have never seen that before. We love this hotel!!!

"Great hotel for a Route 66 / Grand Canyon stop"

5
Missjane06, Adelaide, Australia 11/02/2019

Driving from Vegas we booked this property in Williams as an early start to the Grand Canyon. Value for money was exceptional! The rooms were spacious and perfectly clean. A heater worked well in the room as it was snowy outside. Loads of fresh towels. Parking was plentiful and it is a short drive into this lovely town (I definitely recommend Rod's Steak House for dinner!) Breakfast was included and was alright...fairly typical fare but not terrible at all. Actually, the eggs were really good! Overall an excellent property to consider!!!!!!

"Best Western Williams, AZ"

5
CARLOS G, Thousand Oaks, California, USA 02/02/2019

We had a long drive from Silver Springs, Colorado and pushed on to Williams, AZ where i knew there was a BW Plus on US 40. We were late arrivals and were surprised to find that this BW had been remodeled and recently installed new carpet. This is why my first choice to stay for the night is a BW. The BW chain has a high standard and I have not been disappointed. Definitely a good value.The BW Plus at Williams, AZ is a great place to stay. I have stayed there before and had a great experience. It is quiet and the staff are very friendly. Wew were pulling a trailer this time and there was plenty of room to park the extended vehicle length. The breakfast layout was great. Excellent selection! I realize that January may be a slow month after the holidays, but being late arrivals we were expecting to relax in the lounge. The bartender announced that he had to close at 8:30 PM at management direction. I have responded to the BW survey and recommend that the lounge stay open until 10:00 PM. Rooms were very clean with amenities, even a bath mat for the bath/shower. Overall, it was a great stay.

"Wonderful, clean, the best."

5
Dee G, Texas 30/01/2019

We have been on the road for 14 days staying at Best Western Hotels. This hotel is absolutely the best Best Western Hotel I have ever stayed in. Very clean, very nice reception, nice restaurant, bar, pool, the breakfast is the best ever. I felt like I was at a resort. The location is excellent, quiet & peaceful. I will return anytime I am in the area, I highly recommend it.

"SceneDry and hospitality"

5
Bruce M, Greenville, United States 28/01/2019

What a beautiful location and facility right by the town of Williams, AZ. A super nice hotel with great decor and furnishings. The restaurant in the hotel was outstanding with great specials. Staff was friendly and professional. It really made the stopover enjoyable. Don't miss out on an enjoyable location.

"Get away from the snow"

5
Ray B, Ellensburg 22/01/2019

All Best Westerns have been great, but this one added real dishes, cups, and glasses in the room and for the breakfast. The room was comfortable as was the bed. It was the best one yet and we stay only as Best Western motels.

"Best accomodation on the main road."

5
Fred H, Vancouver, Canada 19/01/2019

Just off main rd, so a quiet location. Good for visits to Grand Canyon, Flagstaff and Sedona all about 90mins away. Helpful front desk. Spa and exercise amenities (pool closed for winter). Breakfast/dining area well appointed. Breakfast menu typical of BW, but it is included. Be careful of other main rd accommodations that are more like motels and look a bit sketchy, Our room was on ground floor adjacent to parking lot. Little car noise because it was the winter slow season. In high season it may be better to rent a back or second story room (may have a higher rate). Would book here again.

"Jan at the Grand Canyon"

5
DayTrip29236439851, Council Bluffs, Iowa 16/01/2019

Little snow storm, but did not stop park personnel from picking people up at hotel for Grand Canyon tour. Great location! Great off season pricing. Would gladly stay here again. Just without the snow!

"good stay"

3
Larry M, Palm Desert, California 14/01/2019

stay was pleasant rooms could be cleaner need updating I have stayed here 10plus times breakfast was ok worst thing was they only served instant coffee. but still one of the better hotels in Williams Az

"Winter stay"

5
ILive2ravel, Phoenix 11/01/2019

We went to the polar express and decided to stay here overnight. The staff was friendly, efficient. The hotel was clean, comfortable and quiet. Breakfast was the usual fare however it was fresh consistently replenished and varied enough that everyone was happy. They have a pancake grill instead of a waffle iron. That was my daughters only complaint but I found it didn't matter to me or my grandkids. It snowed overnight. I mention this because when we checked in it wasn't much at all but when we woke up it was a winter wonderland. The kids had fun right on the property we didn't have to go anywhere and the hotel is so efficient that as soon as they could they had the snow plow out there. This kept the road in and out clear. It was a very pleasant stay. My family and I would definitely come back here next time we are in town.

"Floor with dogs"

3
User 04/01/2019

We made reservations far in advance so we were surprised to find out we were on the same wing as animals and right next door to dogs that would not stop barking. We also have allergies to dogs. Only after we contacted front desk 3 times did we get moved and that turned out to be next to a toddler who would cry and scream all night. we where promised 1/2 off for our stay for the inconvenience. Upon check out only a portion was discounted. Hotel was clean and the food was good but front desk was disappointing

"Decent Bed, Bad Shower, Good Breakfast"

3
Tara H, Peoria, Arizona 31/12/2018

Has I have side before on reviews for hotels, it is typically only where I lay my head, shower, and eat - so those are the things I look at. The bed was decent, nothing high end, but it could be slept on. The shower had very low pressure, making it hard to get soap off of you. The food was good - at our stay they offered - eggs, biscuits and gravy, sausage, bacon, and pancakes (tasted like they had a flavor, not plain) - in addition to toast, muffins, fruit, yogurt, and cereal. On a side note - it was confusing to access...if listening to Garmin - we ended up passing it and having to turn around.

"Great place to stay"

5
User 30/12/2018

Rooms were nice. Convenient restaurant and bar on site. Steakhouse food was good and plentiful and wait staff were pleasant. The Kachina lounge was cozy and featured a few local beers. The bartender did a great job handling the volume and had a great demeanor. Will definitely return for a Grand Canyon trip at a warmer time of year.

"Okay stay"

3
Westsis, Coquitlam BC 29/12/2018

Being in such small city like Williams AZ I can imagine why this hotel is ranked so high among the other hotels. But this hotel only offered two small beds to stay for two nights. The toilet seat was even too small to fit the toilet bowl and the hotel is dated. It was just a OK stay.

"Great night"

4
Pioneer31602597068, Fort Mohave, Arizona 17/12/2018

We had a great night there, love the bar, restaurant, fire pit outside and the musical entertainment. The room was clean and nice no complaints there. Great location and close enough to town. We recommend this hotel if you're visiting Williams AZ.

"Best Hotel in Williams, AZ"

5
Sharon P, Los Angeles, California 15/12/2018

We love Best Western Plus Inn of Williams. It is close to town, but not right in it. The grounds of the hotel and the hillside behind the hotel had snow on ground which we and our granddaughter really enjoyed. We took our granddaughter to the Polar Express and the Bearizona. Our entire stay was wonderful. We also liked the breakfast. Everything was very good. This was our fourth stay at this hotel.

"Very Nice Accomodations"

1
MsViggi, Riverside, California 14/12/2018

Thoroughly enjoyed the view and stay at this BW. Was quiet and the view looking out from the lounge area was very relaxing with the snow on the ground. Service was quick and staff were very pleasant and went out of their way to make sure I had everything I needed. Thank you!

"Different "

4
XxJCtheRipperxX, Las Vegas, Nevada 07/12/2018

This isnt your typical redroof inn. You will love it if hate it depending on your taste. I stayed here driving back to vegas and had a enjoyable stay. Pros: It is easy to get to and seems to be near some tourist stuff if you are there for that reason. Has a very nice wooded area to relax or chill with your dog. Very safe and walkable location. Nutral/Cons: Its very old. They keep the bathroom window open and when you walk in there are tons of gnats on the wall near window. Breakfast is at a connecting restaurant that isnt really cheap, great food though. AC unit not central air. Bathroom only has a window to air out. Some rooms are a little elevated so if you plan on walking be aware if you have health issues. Overall: If you dont mind how quirky it is, it's worth a stay.

"Great Lodging"

5
K P, Long Beach, California 05/12/2018

Staff is courteous. Breakfast was always hot and fresh. Hotel is about 1 mile (or less) away from the town. Very clean and up to date rooms. In November, the town has lighting which is a must to see. Restaurants are quite good.

"Awesome"

5
Kyle O, Gilbert, United States 03/12/2018

Our stay was awesome, The front desk staff were very helpful. Hotel is about a mile from Polar Express. And after an evening of snow the parking lot was plowed so we could get our cars out!Would definitely stay here again!

"Wedding trip for son's wedding"

4
un2jc2, Albuquerque, New Mexico 03/12/2018

My husband and I were headed to Las Vegas for our son's wedding and stopped here for the night on the way. The room was comfortable and good for a one night stay. The breakfast was good with pancakes available along with scrambled eggs and sausage, etc. The dining room was very nice with a nice view. Staff was nice and helpful. Tried to stay here on the way back, but the rooms were too expensive.

"Best Western Plus Inn of Williams"

5
Gloria B, Sierra Vista, Arizona 26/11/2018

Great hotel with good prices. If you are bringing kids to experience the Polar Express, make sure you eat before arriving as they have a beautiful restaurant inside the Best Western, but it was quite pricey. The breakfast, the rooms, the amenities, and the staff are friendly and are there working for your stay to be as nice as it can.

"Wonderful"

5
navkaren, Colorado 25/11/2018

What a treat after a long day on the road. Check in was speedy, the setting was lovely, and my room was well appointed. I do wish the room had a microwave, though—I had planned to heat up a simple dinner because I was too wiped to go out.

"Nice hotel"

5
cjfog92, Ellington, Connecticut 25/11/2018

Clean, big king room, nice big bathroom. Great breakfast with real plates and lots of places to sit and eat. Lots of outlets for charging phones etc. Real soap, shampoo and conditioner provided too. Comfy bed. When we checked in the staff told us about the Christmas parade that evening. We would have never known about it.

"Ideal for a stay near the Grand Canyon"

5
Lak172, Wolverhampton, United Kingdom 24/11/2018

We were driving from LA to the Grand Canyon and wanted somewhere to stay overnight. This hotel is about an hours drive from the South Rim of the Grand Canyon. We initially planned to stay closer to the Grand Canyon but felt quite tired so decided to book here last minute. This hotel is very clean and in a great location with free parking. The rooms are all recently refurbished and new carpet was being fitted in the lobby during our stay. We had a very spacious room at a very reasonable price! Super clean with a nice firm mattress. Unfortunately we did not get to use the hotel facilities or have breakfast as we were in a rush to leave. I would highly recommend this for a stop off point on the way to the Grand Canyon, it's approximately half the price of the hotels in the National Park!

"A Treasure Found"

5
krowoldt, San Angelo, Texas 23/11/2018

I can't wait to return and simply enjoy this hidden treasure. It hosts a great restaurant, gift shop, and weekend entertainment. Hidden in the pines, a real find. I could see booking this for 3-4 days simply to relax and unwind - though it's not a spa. The city of Williams is yet to be explored by us. Next time we'll do that.

"Don't book in advance"

2
patrickcullen05, Paso Robles, California 20/11/2018

I really wanted to love this hotel. Most of the reviews were great so I chose this over a package deal for the Polar Express. I regret that decision now. When arriving we were excited. The hotel is in the middle of many beautiful trees and just outside of town. Check in was quick. The room was decent size but there was rust in the shower. We were warned that they were replacing carpets throughout the hotel but they would be done with ours by the next day. Well, they weren't. We had spent 2 days traveling with 3 littles and had planned to have Sunday be our rest day before our train ride. Our children were woken up several times by the loud banging of the carpet installers who also gave us dirty looks whenever we tried to leave our room. Finally at about 4 pm on our 2nd day there they told us that they needed our door to be open so they could finish the carpet. I had an exhausted 1 year old who we had to hold during this time. At that I had had enough. I went and talked to the front desk and told her my issues. She did offer us a new room but we had to leave less than an hour later and we're checking out the next morning. She then told me they would compensate me for our troubles. They credited is $49 which isn't even what the rooms were going for online. That is my last point. DON'T book in advance! We booked our room months in advance. When I got to the hotel, I couldn't remember the amenities so pulled up their site. Their rooms were going for $40 less a night last minute than the rate I got months in advance! Ridiculous! We plan to visit Williams yearly and I can assure you we will never be back.

"Excellent Hotel!"

5
User 17/11/2018

This Best Western is definitely a Plus! The rooms are spacious with an additional bar-height counter. The breakfast is served in a beautiful dining room - the serving area is separate from the eating area and the dishes/cups/utensils are nice - not plastic/paper.

"Getaway"

4
BuddAZ, Arizona 14/11/2018

We visited on 11/13/18 .. in spite of the hotel having new carpets laid throughout the hotel, our visit went smoothly and this did not take away from the hotel itself. As before, all was perfect.. the breakfast area was large, clean and offered many of the usual fare. We would recommend this property highly - and, another bonus is the setting, among the tall Ponderosa pines, and very quiet.

"Breakfast Buffet experience"

5
User 12/11/2018

Pleasant stay. If you are into health and fitness, the breakfast buffet does not qualify though. Did not eat anything from the buffet. Best Western Plus would do their clientele a favor by offering healthy, organic choices for a variety of diets.

"Horrible"

1
User 11/11/2018

Woman working the night shift front desk was rude, the bed sheets were dirty, house keeping never came to clean the room, many outlets in the room didn't work. I regret choosing this hotel and will not be staying at another best western.

"Very nice"

5
User 11/11/2018

We spent 3 nights and I will be back if the opportunity arises. Room is very clean and fresh. Staff is very friendly and helpful. Restaurant in the hotel is a great place for breakfast or dinner. Prices are very reasonable.

"Very comfortable sleep, friendly staff."

5
787kelliew, Vancouver 09/11/2018

We stayed here one night on our route 66 road trip. No reservation, decided last minute and was give a very nice King room with a reasonable price. The staff were very friendly and helpful, they have a restaurant on site but we chose to eat in town. The hot breakfast the next morning was very satisfying. My husband used the hot tub but not the pool and it was just fine. We seldom have a bad stay at a best western plus and this was one more great experience. It sneaks up on you if you are traveling East off the freeway, is a bit hidden in the woods, but not a far drive into town and very quiet area. Would recommend if in the area, and Williams is a cute little town.

"Love the Williams BW"

5
bradleyc638, Chandler, United States 08/11/2018

I have stayed here numerous time in the past and will continue to stay there. It is a well managed hotel, beds are comfortable, the rooms are neat, breakfast is tasty, and the staff is professional. Wonderful place.

"Best Place in Williams"

5
cwa62, Evansville, Indiana 07/11/2018

Recently spent 3 Great nights at Best Western Plus Inn Of Williams. These were the Best Nights of my recent 10 day trip to the Western of the U.S. I was wishing that the other 7 nights could have been at the Best Western Plus Inn of Williams. This is a First Class Hotel!!

"An Oasis in the Arizona Desert."

5
Joann and Scott W, Philadelphia, Pennsylvania 06/11/2018

We made last minute reservation from the car on the way to Sedona from Las Vegas. Randomly picked a Best Western after a 5 hour flight, three hours driving and a quick glance at Trip Advisor. First impression: Welcoming Lobby with lit fireplace. A friendly (and sincere, I might add) greeting from desk clerk. Told us the restaurant would be closing at 9pm (it was 837pm), however, if we were hungry and wanted to drop our bags in the room, they'd be happy to make something for us. Room: VERY clean. Updated, modern sleek design. Breakfast was hot and fresh. The usual Best Western fare with a more comfortable feel. (I've experienced the same food that was put out in a very “assembly line” fashion where I felt like a number.) The staff were very friendly and accommodating. Already starred in my calendar for a return visit!!

"Best "Best Western" ever"

5
Trail33985363836, Medford, Oregon 04/11/2018

Overall great experience.......Location was easy access to/from I40 and to Hwy 89A to the Grand Canyon. Hotel staff was friendly and helpful. Rooms were large, quiet, and beautifully furnished. Be sure to dine at he restaurant....quite elegant with great food and service..

"Real nice place. Book earlier for better rates."

4
CanukSteve, Powell River, Canada 31/10/2018

We stayed here for just one night and in hindsight would have preferred staying here than moving on to Flagstaff after a day at the Grand Canyon. The room was clean, well appointed and modern enough. No noise issues or any other problems. Comfortable beds, good TV and internet service. I looked at changing our reservations on line a week before our arrival and noticed that if I had of the price would have been a lot higher. So that tells me I was smart to book a month and a half in advance of our trip. The breakfast was good and there was plenty of sitting.

"Great Choice"

5
richardnF7573GT, Penn Valley 31/10/2018

My daughter and I were driving cross-country to her new job. We had her dog with us. The hotel welcomed the three of us. The rooms were clean and comfortable. There is a very good restaurant/steak house on premise. Staff was very professional and friendly. They were having a kids Halloween costume party. Definitely worth the stop.

"Nice quiet wooded environment"

5
User 28/10/2018

This hotel/motel has everything including coffee service in the room, quiet rooms with comfortable beds and a restraurant and bar. You can do nothing or something depending on the mood of your group/companions. Great hotel close to Grand Canyon and other attractions.

"Healing trip with mom and aunt"

5
User 26/10/2018

Excellent motel with a very reasonable price. It had everything that you want, comfortable beds, bar, restaurant,music, gift shop, bonfire and the friendliest staff and a great breakfast included. It was beautiful inside and fully decorated for fall. Definately come back here.

"Great stay!!"

5
Jane Ellen K, Washington 20/10/2018

This hotel last as an unexpected pleasure. The hotel was beautiful. The staff was friendly. The rooms were clean and comfortable. The devor was beautiful. The breakfast was great. We would definitely stay here again.

"Still the Best"

5
ga122015, Vista, California 20/10/2018

When ever I travel into or through Northern Arizona, the Best Western Plus of Williams is the place I stay. The lounge is top shelf, the breakfast is always fresh, and the beds give a great nights sleep after putting in 400 miles of driving

"Loud - Nice Staff "

3
createandcapturelife, Cypress, California 20/10/2018

We spent 2 nights with our small dogs. Other people with dogs, their dogs barked non stop. Walking down the hallway, you could here the dogs barking. Laminate floor in room. Clean, bed was comfortable, ac/heat didn't work very well. No bath tub, shower only. Limited decor. WiFi was a little slow. Restaurant on site, slightly expensive. Breakfast was okay, not great. Staff was very nice. Gift shop had quite a few cute things.

"Family Visit"

5
Tammie663, Edmonds, Washington 18/10/2018

Lovely, quite place to stay, just a short way out of town. If you are looking for something quiet, this is the place. Free parking, breakfast, and WI-FI. The bed was very comfortable. There is also a swimming pool and spa available. Town is just a short drive away.

"A Great Place to stay - Our 4th and 5th stays on our way to and from New Mexico"

5
William D, Ventura, United States 13/10/2018

This property is easily accessible from I-40, and there is lots of parking. We have been here in the Spring and in the Fall and this property is always great. We had an excellent room. We had great service during our stay and we really enjoyed the singer in the lounge.

"Quiet and serene."

5
ericD6111JL, The Cincinnati Region 07/10/2018

We spent three nights here to explore the Grand canyon, Route 66 and the Kaibab national forest. This hotel is not in town, you have to drive about 2 miles to get to the town of Williams. This hotel is snuggle in the forest, which makes it nicer, Please is very clean and staff friendly. Again, no microwave in room. Not really sure the rhythm or reason for this decision among the best western chain. The only thing that i can say bad about this place. They do have a decent hot breakfast, we used the hot tub several times , its very nice!! the jets will drill a hole in your back, great relief after hiking all day! They have a nice pool but we didn't use it. We did enjoy the fire pit they have outback, meant up with other hotel guest. My wife said i had a good time ;-) . Our room was by the ice machine and the guest washer. It was a nosier area of the hotel. Our hotel room on the second floor partially opened to get some fresh mountain air. They do have on site restaurants and a cocktail lounge we didn't eat at. Looked kind of overpriced. We ate at Historic brewing company in town, its worth a try if you like craft beers. I have a review of it here. Overall great place to stay and would stay here again!

"Wonder Land"

5
User 06/10/2018

This place was such a nice surprise. I chose it out of the AAA book and I'm glad I did. The place is just off the freeway but as you drive up, you are suddenly in the forest. The owner had a collection of Hopi Kachina Dolls in the hallways instead of painting. The lounge has life size dolls.

"Wonderful Vacation!"

5
User 05/10/2018

I would reccomend Best Western Plus of Williams, Arizona to any of my friends and family who are looking for a place to stay. My husband and I came to see the Grand Canyon and a host of other hot spots in the area. It was very close by the Canyon and close to other main attractions. Maybe a few minutes to an hour or so depending on where you would like to go. This hotel was clean, comfortable, had a nice walk in closet, a nice place to wash clothes, a fabulous restaurant for dinner, a cocktail lounge, a local artist singing, a back porch area with a fire pit to enjoy at night, a hot tub, and a gorgeous swimming pool. The breakfast has a pan cake machine and the hotel has such a southwest, local flare with some of the nicest people you'll ever meet working there! It was so worth it!

"Not in Downtown"

4
TravelersAnon, Florida 04/10/2018

Friendly staff, good accomodations but just didn't realize it was not close enough to town to walk. Otherwise had a comfortable room that was fine. Still was a decent choice for the trip we took. Would consider again.

"Gorgeous motel in a fantastic location!"

5
Linda M, Victoria, United States 02/10/2018

Less than a mile from downtown Williams, this beautiful motel nestled in the woods above Williams is the perfect place to stay if you want to experience the Grand Canyon and Route 66! You're far enough away from the traffic noise, but close enough to where you can get to the main shops and train depot within a couple of minutes' drive!

"Highly recommend a stay here"

5
Amazonblue, Orange, California 29/09/2018

I stayed at 4 BW+ properties over a 10 day road trip and this was my favorite location. It is a bit outside of town, but with the delicious restaurant on site, this was not a negative. The room was modern, comfortable, spacious and clean. The lobby was split by a fireplace that led to the restaurant and adjacent bar. I had a delicious steak dinner at the restaurant while listening to a singer performing cover versions of popular tunes. Service was casually attentive and friendly. Plenty of breakfast choices and seating availability.

"Great property, easy acces for trailers and pets"

2
User 29/09/2018

This was our first stop after leaving Ca with our cats and a extra car in tow. Was also the best. Cats did great. Took 2 trys to get a spot for our trailer and car. Beds were the best heree, my bad back actually did well here.

"Pleasant, clean stay with a bit of noise"

4
jesse705, Los Angeles, California 25/09/2018

We stayed for one night with two adults and two kids on our way to the Grand Canyon. The hotel was clean and all employees we encountered were polite. Beds were comfortable and rooms were spacious enough. Breakfast was typical eggs, pancakes, oatmeal as well muffins and fruit. Parking was easy and close, and the hotel was only a minute or two from the adorable town of Williams as well as a minute or two from the interstate. Would have been a perfect stay had we not had to listen to a rattling hum sound from outside our window all night...Sounded like it was coming from the hotel's air conditioner units or something of that nature. We put a white noise app on our iPad all night long to try and drown out the noise.

"Very clean and modern"

5
409josephk, Colorado Springs, Colorado 24/09/2018

We enjoyed staying here. The room was large & very clean. it was modern with plenty of electrical & USB outlets to satisfy our video camera, phone, laptop & tablet needs. Breakfast is included & is the typical well featured Best Western breakfast with plenty of seating in the restaurant's dining room. There is nightly entertainment n the lounge. Sleeping here was very quiet. The beds were very comfortable.

"Great hotel"

4
User 19/09/2018

Great place to stay outside Grand Canyon. About an hour to the canyon. Rooms are great, shop in store is convenient with good prices. Staff were very friendly and helpful. Only downside is no microwave for use. Had leftovers we wanted to heat up and you are not allowed to use the microwave until 10 pm after the restaurant closes. Other than that I would give it 5 stars. Free included breakfast is perfect as well with hot and cold food. I would definitely recommend staying here.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us. I truly apologize for your inconvenience in not having a microwave in your room during your visit. But, we have just not been able to get rid of the smells that they create with the different foods from around the world. We hope that on a return visit that you would stay with us again? In the meantime please be safe in your journeys.

"Great Hideaway"

5
Christine B, Colorado Springs, Colorado 17/09/2018

We were staying in Williams for a few days to see the Grand Canyon and explore Route 66. This was such a great hotel. The rooms are very clean. The staff is very friendly. The buffet for breakfast was great including biscuits and gravy, eggs, pancakes, cereal and more. The hotel is just off an interstate exit, but tucked up behind the trees on a hill. So it feels quiet and secluded like a resort. There's a gas station right next to the driveway that goes to the hotel, which is very convenient. And it's just a minute or two to all the action of downtown Williams. There's also a restaurant in the hotel that's great for dinner if you don't feel like going out. We'd definitely choose this hotel again on future visits to Williams.

"Fantastic Experience"

5
Kathie C, Asheville, North Carolina 16/09/2018

This hotel helped make our trip to the Grand Canyon a success. The staff is helpful. There is a restaurant and lounge on premise. This is a huge convenience after a long day exploring the Grand Canyon. The food was really good too. Try the shrimp wrapped in bacon!

"Great decor, delicious breakfast"

5
User 07/09/2018

My family and I enjoyed our one night here. The inside of the hotel was amazing! The breakfast had an abundant variety of delicious food. We were only one hour from the Grand Canyon. Great place to stay.

"Good, clean hotel"

4
Pdonatyandkids, Westborough, Massachusetts 06/09/2018

We were in and out. We did not have time to use any of the amenities. What I can say, the room was new and clean. We arrived at 5 pm and check in was fast. We went out to eat and when we came back we could hear music in the hallway on the floor our room was located. The music was coming from the dining room a level below. We planned to head to sleep early as we were leaving at 4:30 in the morning, we thought the music would keep us up; no worries upon entering our room we discovered the room was sound proof to the noise. We would return.

"Great hotel"

5
Kegw08, Mineola, Texas 04/09/2018

Very nice hotel in a great quiet location. Will definitely stay again. The rooms were clean as usual with most best western hotels and all of the staff were very friendly. Overall great experience here

"Food is not up to par"

3
Pioneer745223, Waldwick, New Jersey 03/09/2018

We were disappointed with the food, we were hungry and chosen the Steakhouse based on the great ratings. The waitress was very nice and sweet but that didn't make up for the food. The steak was not worth the money. We had stayed at the hotel and enjoyed the accommodation and hotel was lovely.

"Enjoyed our stay at the Best Western in Williams"

5
Paul R, Sterling, Virginia 03/09/2018

We stayed two nights at the hotel on a visit to the Grand Canyon. The people at the front desk were friendly, the breakfast buffet was very good, the room was clean and featured comfortable beds.. The hotel sits on top of a small hill and there is a walking path through the Ponderosa Pine forest behind the inn. Mosquitoes were a problem in the short distance I traveled while killing time while my family was getting ready. The restaurant inside the hotel costs a bit for a family but we would have tried it, based on the reviews of others, had we not been with kids. I heard that the pool was chilly but didn't have first hand knowledge. The fire pit is nice until they turn it off at 10pm and the mosquitoes come out of hiding. All in all, a great place and a reasonable rate.

"Great location and value"

5
User 03/09/2018

This hotel was clean and appeared to be well maintained. Staff was extremely friendly but night staff needs to be better trained on amenities; inquired about hotel shuttle to take downtown, staff indicated they did and would schedule in the morning for us. Hotel does not have shuttle, and after some confusion called a taxi. Breakfast supplied was good, nothing special (no meat). Overall the room was very comfortable and received a great nights sleep.

"Very Disappointed!!!"

3
elkhunter1946, Sayre, Pennsylvania 30/08/2018

Thr Grand Canyon Railway and the Buffet were wonderful, the Hotel itself needs staff retraining. Front desk was not friendly or personable. An hour after I departed, tried to contact someone to report that I left my expensive camera charger in room. It was impossible to reach anyone. Days later, after calling many, many times, I was blown off. Thieves among the staff!!! Hope the housekeeping staff is enjoying the charger,,, it was new. My fault for forgetting, your fault for hiring thieves!

"Was Expecting More"

3
debbie77750, Warren, Ohio 29/08/2018

First I must say that the front desk clerk was very friendly and helpful. The room was clean and had a unique view and it was in the woods BUT it just wasn't what I expected from reading the reviews. The hotel is older but has been remodeled but it still seemed old and I could hear people in the next room and a dog barking. So overall it was just OK.

"An amazing hotel"

5
Kim D, Wildomar, United States 29/08/2018

This hotel is really beautiful. The staff is very friendly and helpful. The rooms are very nice and very comfortable. I fell in love with our room.And the prices are good toolIt is definitely a hotel I would stay in if I am in the area again.

"Outstanding trip to the Grand Canyon"

4
User 27/08/2018

Great hotel, and employees. Pet and family friendly. Has everything you could need to keep everyone happy without having to go into Williams. Love the town but sometimes just need R&R. Grand daughter and great grandson loved the pool and spa. Hubby and I enjoyed the entertainment that we could dance to. The food is outstanding and the bar well stocked. Thanks to all the Staff for a great time

"Excellent location"

5
Lou P, Midland, Michigan 27/08/2018

Stayed here twice -- going and coming back from our trip. Staff was excellent. Very helpful and eager to answer all our questions. Restaurant was very nice to have after a long day on the road. Not necessary to get back in the car to find a place to eat. The morning breakfast was very good, as well. Our only complaint was that there was only one elevator and the walk to reach it was long and inconvenient when pushing a luggage cart. Would stay here again.

"Thumbs Up "

5
User 23/08/2018

Always a pleasure visiting this Best Western Plus. It's my opinion this is one of the best. They are in the process of updating and remodeling without interruption to the customer. Great staff and friendly. Clean. Good breakfast. Close to downtown Williams

"Surprisely nice!"

5
renacooks, Las Vegas, Nevada 21/08/2018

In Williams I expected an ordinary hotel, nothing to speak of: Clean room nice bed. This hotel is Pet Friendly and super nice. The views were to amazing. And the price was comprable to other less nice hotels in the same town. That was an added bonus.

"Eccelent please"

5
User 20/08/2018

We stopped by for night to our way to Grand Canyon and what a pick it's excellent place amazing find in Williams. Only one thing is they need second elevator at other end or center of hotel but it okay for going to room with out luggage but with luggage if your room is on other side then it's little difficult. But otherwise staff, room service, rooms and breakfast is great I will give them 5 stars

"Anniversary celebration"

5
Kate E, Bullhead City, Arizona 18/08/2018

Just had dinner at the Williams Best Western Steakhouse. Wonderful. Beginning with Esteban, the host, to Sergio, our waiter, we couldn't have asked for a better staff. Though we we were traditonal for our choices of entree, steak, the sides were unique and exceptional. Had Ranchero beans, Jalepenos with brown sugar, green beans with onions and bacon. Total homerun. We were were celebrating our 28th anniversary and were very pleased. It is definitely worth the drive to the west side of town for dinner. Glad we made the trip.

"great location to start exploring the Williams"

4
bweegenaar, Utrecht, The Netherlands 18/08/2018

On the corner of Historic Route 66 and a big highway, 5 minutes from the city this Plus hotel offers swimming pool, bar and breakfast. But the village of Williams is the place to be! Condensed history!

"Nice hotel but hot tub dirty and unusable"

2
h g, Bothell 14/08/2018

We told the front desk but they didnt seem interested in the the condition of the hot tub. Fortunately Room was clean and nice. Quite a trek to town and the hotel restaurant is not open for lunch. Pool ok but cool.

"Quality and Serenity"

5
Cindi C, San Diego, California 12/08/2018

Very private yet close to All that Williams has to offer. The restaurant serves great food, but you might want to share a meal, for it gives you large portions. Staff goes out of their way to help you.

"Great place for Grandparents and grandchildren"

5
User 10/08/2018

We took our 2 grandsons visiting from Idaho to this hotel to stay overnight before a visit to Bearizona. The room was great, the pool and spa were easily accessible. Staff was very accommodating. We left one of the grandson's pillows behind and was very relieved when we came back a few hours later and they had set it aside in case we came back. The breakfast was great. All the staff was friendly and patient. No one seemed stressed.

"Route 66/Grand Canyon must"

5
David Q, Wittenberg, Wisconsin 07/08/2018

Perfect stop to visit grand canyon south rim. Many things to do in my new favorite little town. This hotel was beautiful, quiet, edge of town but close to everything gift shop too! The pool area was surrounded by tall pines. Looks like they have live music in the lobbyat times.

"Wonderful!"

5
harrisonsherry143, Boston, Massachusetts 06/08/2018

I have never ever stayed in a place I love more than this one! Was our anniversary and just the entire stay was wonderful. Had the lamb chops which was heavenly and wine then the room...so quiet and oeaceful..Servoce and Hospitality the Best ever! We will be coming back soon for another anniversary trip. Cant wait to stay here again!

"Grand Canyon Visit"

4
Bonnie B, Sebring 06/08/2018

This was a clean and welcoming place to stay. The personnel were friendly and gave us good advice on visiting the Grand Canyon. We would recommend this hotel and would stay again. The Breakfast was also tasty.

"Cool get away!"

5
sunsky, showlow 06/08/2018

Had to go to Flagstaff for a doctor's appointment and decided to go to Williams for the weekend,this hotel is amazing 2 floors but there is 1 elevator at the far end(looks like it was added on to be disability compliant) the bed we had was amazing one of the best sleeps I have had in a hotel. They have a very good breakfast, the usual, eggs, sausage or ham, cereal and small Danish, now they did not have a waffle maker like most places, instead they had 2 pancake makers, and all you have to do is push a button and the pancakes were great. The rooms on the second floor were very quiet, the decor is really cool especially if you are into kachina's they are everywhere. They was very friendly- every time we saw a employee whether it was the maintenance guy or one of the housekeepers they would always great us, the rooms were clean, just wish they had microwaves in the rooms, that would be an added bonus, sometimes we get muscle cramps in our legs and I always pack some heating bags when we go on trips. Other than that everything was perfect- would love to stay here a again!

"alcatraz mattress "

3
User 04/08/2018

be careful when you book for 3 people they can offer you a couch bed with an alcatraz mattress for which you need the day after a massage theraphy. you have to request beds and not couch at least the pay you the massage later. no value for money.

"Clean and pleasant but poor breakfast "

3
User 02/08/2018

We stayed for two nights with our 13 year old grandchild. Room was clean and adequate for our needs, and location was in a beautiful woodsy setting, close to the nearby train to Grand Canyon but far enough away from all the touristy stuff in town. I gave this hotel 3 stars instead of 4 mostly for the breakfast experience. Food was typical unhealthy American — no fresh fruit to be found other than apples, the eggs taste either powdered or like they come from an industrial carton, oatmeal was watery, everything else was your basic sugar/carb overload. I would say eat breakfast in town but the sad thing is you won't find much better — it's your basic diner fare. They should make it an option to forgo breakfast for a cheaper rate. Other than that we had a nice stay.

"Grand Canyon trip "

4
User 30/07/2018

We were very pleasantly surprised with the experience at this particular Western Hotel. They have an active pool area with a fire pit. So having cocktails by this fire with some friends amongst the trees is very peaceful extremely enjoyable. We definitely recommend staying here if you happen to be in the area.

"Traveller eith a disability"

5
User 29/07/2018

First off the room was very large with 3 seater sofa bed as well the king size bed, it was clean and tidy. The bathroom for a disabled person needs improvement. The showere is walk in only one vertical handrail and is walk in only and no seat in shower. The toilet is low level no handrail so you need to be mobile. I am lower leg amputee and reasonably mobile so I coped. Not recomended for wheelchair users. There is a restaurant, pool and spa

"Not a good place for celiacs "

2
Alexandra A, Lima, Peru 28/07/2018

Clean, cozy and good wifi. But the issue cane across when I realized there was nothing I could eat from the breakfast buffet. I requested a diary free eggs, but they denied it “its liquid, so we need to put butter in them”, also no gluten free cereal/bread! Curiosly, the next day, a sign appeared in the dining area: “Gluten free items upon request” They don't have a clue of what to do. Just in case, Im not staying here anymore.

"Great Stay"

5
Diane F, Hesperia, United States 27/07/2018

We stay here every time we go to Williams to golf at Elephant Rocks or take the train to the Grand Canyon. Great place to stay for the price. Love the bright lights in the bathroom for doing my makeup. Only two stories and they even have an elevator now.

"Very nice"

5
Dianne b, Buckeye, Arizona 24/07/2018

Stayed for 2 nights while visiting the Grand Canyon. It has a swimming pool our grand daughter loved plus a restaurant and bar and snack shack. Beautiful entrance with a beautiful fireplace in center. Only one mile from Williams shocks part of Route 66. Highly recommend.

"Best in town"

5
AZFan, Arizona 21/07/2018

We had a multi-night stay this summer and really enjoyed this place. First of all it is set off the highway on the edge of a forest, there are even trails from the parking lot into the trees. We heard no traffic noise. Check-in was uneventful and they were able to accommodate our early arrival. The lobby, restaurant, lounge area is spacious and the floor to ceiling windows offer light and views of the surroundings, all very nice. We were glad they had an elevator as my husband walks with a cane. It is on the north west (?) end of the building, so if you need it, Request a room in that wing. They also have luggage carts available, which we appreciated. Our room and bathroom were spacious and we appreciated the easy chair with an ottoman. Spotless every day! Housekeeping staff work hard and fast, our room was always cleaned and refreshed every afternoon when we returned. We had rain and cool temps every night, so we were glad we could open our window a bit and turn off the (noisy) air conditioner. I think this is the best “breakfast included” we've ever had. Plenty of options, the biscuits were delicious! Pancakes, eggs, ham or sausage, gravy and biscuits, cooked oatmeal with toppings, toast, bagels, sweet rolls, yogurt with toppings, apples and canned fruits. We appreciated the sugar free syrups as well. Coffees, milks, juices, cocoa, teas. The OJ was good quality surprisingly. What I noticed right away were the plates, bowls and mugs were all ceramic! No plastic or styrofoam anything! And stainless steel flatware too. They run a steak house there at night, so have the full kitchen in the back with dishwashing. It was quite nice. The breakfast staff every day were friendly and kept everything stocked and hot. Plenty of room for food selections and plenty of tables with forest views. We kept checking the online room reservations and were able to find a much lower rate than we'd orignally booked, so always a good idea to keep checking. Rates fluctuate with supply. Check out was easy and the front desk staff were especially helpful. Kudos to the management here for caring about so many of the small things that make for a great guest experience.

"Last minute travel stop"

4
User 20/07/2018

This place is right off the 40. We were traveling with a dog and thankfully they take dogs. If you happen to be traveling with a trailer. They will have space for it. Rooms were clean. Breakfast was available. We drove through the town and it looks like a great place to check out. So sad we were only there for the night.

"Two seniors on a road trip"

5
User 20/07/2018

Had a relaxing and most comfortable stay at the Williams Best Western. It outdid all of the other host options in the area. On a ridge just outside of the town, the first thing we noticed was the crisp air and the smell of the pines. Everything was uphill from that point including the wonderful staff and comfortable room. We feel like we really lucked out as our stay was one of the trip highlights.

"Visit to Williams."

4
Bertie16, Devon, United Kingdom 10/07/2018

The Best Western Inn of Williams, as a couple we have visited Williams and stayed at the Best Western, at the time it was indeed the best,this visit was not exactly a disappointment but just a tad quieter than our previous encounter, all was fine with the hotel with a superb breakfast after a sound sleep in the large airy room,with all one requires for a stay,all the staff were attentive and looked after us well,so no complaints at all, bar one... the cost we felt was rather expensive for a standard room that's all.Just becoming an average Best Western hotel now.

"Only place to stay in Williams, Arizona"

5
bellahsoto, Sacramento, California 09/07/2018

This Best Western Plus Inn of Williams, is the very best Best Western Plus we've ever stayed in. Beautiful, comfortable, friendly a real 5 stars hands down !! Stayed for two nights and the room was lovely and the decor was very nice. Couldn't ask for a friendlier staff. Breakfast and dinner were great. So handy to the train to the Grand Canyon, which was an awesome highlight of our trip to Arizona.

"This is a real nice place"

5
BigdogAZ2014, Overgaard, Arizona 01/07/2018

The staff was helpful, pleasant and the rooms were very nice. I was surprised this was not a new hotel. The restaurant staff were pleasant, truthful and the food was cooked to order. I will definitely stay here again.

"Great staff"

5
latkinson14, Savannah, Georgia 28/06/2018

The best hotel in Williams! Great amenities in the room, reliable WiFi, beautiful lobby and restaurant rooms, and lovely seating by the pool. Breakfast was fine; more fresh fruit would be nice. Coffee available at all times.

"Off to the Grand Canyon "

5
User 28/06/2018

This hotel sits far off the highway and it is a peaceful place to rest. Nice pool and spa. Okay breakfast...a lot of carbs. There are a lot of different restaurants to choose from in Williams. One hour away from the Grand Canyon entrance. I would stay here again.

"Great place"

4
Stephanie-L1111, Queen Creek, Arizona 24/06/2018

We were doing a bit of a Route 66 trip this weekend and had the chance to stay here. The room was clean and comfortable, the staff were friendly and helpful. The breakfast was good as well. The location was beautiful.

"Hour from Grand Canyon"

4
ELOISE M, OCALA 19/06/2018

I picked this hotel because it was an hour from the Grand Canyon. The room was clean and comfortable and the desk staff were nice. Breakfast was okay, but I would have liked it more if they had more fruit options. The wifi was weak and really spotty, but the whole area had weak wifi, not just the hotel. There are some trails near the hotel to explore but they were closed when we were there due to fire threat. Nice place, I would recommend staying here.

"Nice Motel Surrounded by Trees... "

4
carolina_girl_48, Greensboro, NC 14/06/2018

We stayed two nights at the Best Western Plus in Williams. We just love the town of Williams. It's the biggest town that we found following Route 66 across the country. We went to the Grand Canyon by way of train out of Williams. This motel is located within five minutes of downtown and the train depot. The room was clean, staff was nice and breakfast was adequate. I would liked to have seen more breakfast options and cut fresh fruit.

"Family Vacation "

5
User 12/06/2018

Great place to stay, comfortable and clean, friendly staff, great view, pool and hot tub, great breakfast! The town has nice gift shops and lots of great places to eat. It's on the way to the Grand Canyon.

"All Over A Cup Of Milk"

1
john j, Auckland, New Zealand 11/06/2018

I don't intend to comment about the good points of this place, because we are so disgusted and infuriated about the pathetic service, or should I say lack of service from the young lady in their restaurant. As always, powdered milk substitute is provided in the rooms, and it is horrible. So at other places we have stayed, it has been no problem for staff to supply a cup of milk so we can make decent tea or coffee in our room. NOT THIS PLACE, NO, IF YOU WANT A CUP OF MILK FROM THEM TO MAKE TEA OR COFFEE IN YOUR ROOM, YOU HAVE TO PAY FOR IT. THAT'S RIGHT, PAY FOR IT. THAT STINKS. GREAT PUBLIC RELATIONS, WELL DONE BEST WESTERN PLUS WILLIAMS ARIZONA.

"Great hotel, super comfort, excellent pool & rooms"

5
Montreal-2010, Montreal, Quebec 07/06/2018

We were very very happy to stay there. Excellent breakfast included. Convenient fridge & micro for sandwiches. Large room with 2 TVs! Nice restaurant with a really good menu. Visited the town, the Grand Canyon, & Bearizona from there. Easy drive to Hoover Dam & Vegas. Look for deals online!

"Always a good place to stay"

4
dianamelin5, Williams, Arizona 07/06/2018

This is the third time my husband and I have stayed at this hotel and it's easily one of our favorites. I can summarize our experience here in one word: reliable. The rooms are always comfortable, housekeeping impeccable, amenities good. We always love the shower and always enjoy the spa. On this trip, we discovered they had a firepit. It was quite pleasant warming ourselves by the fire, meeting other guests. A few little beefs: breakfast is only adequate, and this time around we found few options for our paleo dietary needs. Some more choices would have been nice. I mean, would it be so hard to have other fresh fruit besides apples? Canned peaches and pears just don't cut it. Also, while it's admirable to save water and help the environment, if you want guests to reuse towels, you really should give them more racks to hang the towels to dry. Just one small towel bar isn't enough. AC in the room was also rather noisy as it cycled off and on. Other than that, still a reliably comfortable hotel.

"D2B"

5
Darrell B, Maryville, TN, United States 05/06/2018

A most excellent place to stay. The price was reasonable and the room was great. I stayed at a number of BW's and they were all well managed. This may have been the best of them all. The breakfast was outstanding!

"Hidden Gem!"

5
User 04/06/2018

fantastic clean hotel that says, Southwest! greeted with good cowboy singer in the lounge. Delicious breakfast buffet included, late pool hours and a cozy fire pit on the patio. friendly staff! Would recomend highly!!!

"Great little town"

4
User 31/05/2018

We truly enjoy this little town. The weather is really nice. The shops are fun to explore. I think this little town has such potential. Some of the homes are in need of repair and would be beautiful if restored.

"Loved It"

5
Retiredlady46, Redding, California 31/05/2018

We went past it the first time as it's up in the woods. It's a beautiful relaxing place. Very clean & the staff is very friendly & helpful. We got an early check in which was nice. I had asked for a downstairs room & they accomodated us. It was very clean & comfortable (the beds were awesome). The breakfast was good & a nice selection, but would have like a better choice of fresh fruit (there was only apples). My only complaint with the breakfast was the oatmeal was a little soupy. I thought it was a good price for what we received. Yes, I would definitely recommend it.

"wheelchair access"

4
User 26/05/2018

Good hotel. Helpful staff. Would request longer or lower hand held shower hose and stronger water pressure. Wheelchair accessible room on first floor near restaurant that can be loud when there is live music. Wheelchair access adequate otherwise.

"Sandi130"

5
Sandi130, Paris, Arkansas 20/05/2018

This Best Western Plus at Williams, Az is SO nice! Beautiful setting and landscaping, the lobby, the restaurant - everything is super nice! Our room was spacious, very clean and the bed was really comfortable! We had a delicious dinner in the restaurant and the complimentary breakfast in the mornings was well supplied with a good variety. This is, by far, the nicest Best Western we have every stayed in. So glad we went with the great reviews we read - we were not disappointed!

"Wonderful Hotel"

4
markaD5485OO, San Antonio, United States 20/05/2018

This is a great hotel with excellent employees. The location is only one hour from the Grand Canyon. But.. be warned that the non-pet rooms can have pets in them! Service pets (especially dogs) have the run of the hotel. Our first room had a strong odor of dog, and we had to change rooms. Excellent experience aside from the first room.

"Grand Canyon Getaway"

3
Z9253QQwilliams, Houston, Texas 20/05/2018

During the week of May 14th through May 20th, we traveled through Phoenix, Sedona, Flagstaff and Williams. Our last night after visiting The Grand Canyon was at the Best Western Plus in Williams. The hotel/motel met all of our needs and was comfortable, well priced and the location was good as well. The rooms were clean, the breakfast was good and we enjoyed the evening. The internet is a little weak and the A/C cycled on and off and we were warm at times, but then the A/C would come on and cool the room. All and all a good stay when visiting The grand Canyon.

"Not the best BW Plus experience I've had"

3
boba543, Copalis Beach, Washington 18/05/2018

On the outside the building looks quite nice, but inside: the breakfast quality was poor; the in-room refrigerator was extremely noisy; the toilet was too low; and the wi-fi internet kept losing connection.

"Perfect Stay near grand canyon"

5
User 16/05/2018

We had booked this hotel in Williams as we dint get room near grand canyon. but It was the best decision we had made.It was an hour from grand canyon. the hotel was clean . Breakfast was too good. easy check in and check out. Friendly front desk. This was a perfect place to stay for anyone visiting grand canyon... it was the best 'best western plus " . Will definitely stay here again when visiting grand canyon.

"Lovely stay near the Grand Canyon"

5
ggold24k, Redmond, Washington 11/05/2018

We arrived tired after a long, hot day at the Canyon. We were welcomed by a friendly staff and lovely restaurant with excellent food and service. Breakfast in the morning offered a nice variety and was fresh and tasty. The rooms were clean, comfy and quiet. It was a perfect place to relax after a busy day. I would definitely stay there again.

"Should have spent two nights!"

5
Steve C, Toledo, Washington 10/05/2018

We LOVED this place! We were here before visiting the South Rim and wished we had spent two nights here instead of pushing on to Kingman. SUPER nice and modern updated room and bathroom, really feeling more like a Plus B.W. than almost any other we have stayed in. really REALLY nice! Direct T.V. so there are a ton of channel options. I LOVE that! I have direct T.V. at home, so having it in a Hotel room is super nice! I can sit down and punch in #348 or #206 and relax! They have a restaurant in the building, that looked very nice, but we felt like pizza for dinner, still the restaurant was impressive as the breakfast room with an above average Ham and Eggs breakfast. Perfect for a day at the Grand Canyon! VERY good breakfast! I'm pretty sure we'll come back this way someday,. And when we do. There is no where else I would stay. This is the place!

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Wow...Thank you for your wonderful and complimentary review and your kind comments...well, they made us proud. The best comment of all is that you would stay with us again when you are in Williams, Arizona. We want you back and in the meantime please be safe in all your travels.

"Cross Country MC trip"

5
wmecsailor, Cape Coral 06/05/2018

This was my brothers and I second time staying here during our annual cross country motorcycle trip. It was as excellent as the first time we were here in 2016. Great staff, great service great room. Next time I hope to be able to stay a couple of days in this hotel with my wife.

"EngineeringNightmare"

4
jbmmasters, Brazil, Indiana 03/05/2018

This property could of been the very best ever, but they not only chose a terribly designed facility, they decided to not go the distance with services like speedy checkout via receipts under your door and microwaves in the room. Beyond their control, again, is that these were the very highest gas prices that we saw in our 3 week and 13 state vacation. the entrance at road side was too wide and confusing. shopping was far from this property, but interstate access was very convenient.

"Rt. 66 trip"

4
User 02/05/2018

We stay at this location whenever we are in Williams AZ., great location and very comfortable. the breakfast is nice, they have a decent choice of gym equipment its usually too cold for swimming when we are in Williams, but it looks very nice.

"Quiet & Comfortable"

5
Duane - Glenda Z, Surprise, United States 30/04/2018

We had a long day on the road and this Best Western was a great place to stay. It definitely meets the high standards of a Plus property. Our room was clean and comfortable. Our only issue was that the directions we were given were not real clear how to get to this Best Western and they are also not listed on the Highway signs. Won't think twice about staying here again.

"Grandson Loved It!"

5
mmre2018, Duncan, Oklahoma 30/04/2018

On a recent 2500 mile road trip, we stayed at multiple hotels. This was by far the best! Our grandson has a very critical eye and he thought this should be called the Best Best Western Hotel. I have no problem recommending this hotel to anyone who is looking for a great location with easy access to I-40, Grand Canyon, or just a quiet place to rest.

"The Best, Best Western"

5
ga122015, Vista, California 29/04/2018

We make it a point to stay at the BW Plus in Williams, AZ when in the area. Having stayed in a lot of Best Western Inn's overt he past 30 years, this one is the number one Inn in the chain and beats out every other one that we are aware of.

"Good Value, Comfortable"

5
K K, Ophir, Oregon 23/04/2018

Friendly staff, clean comfortable room, nice toiletries. Restaurant is pricey. Complimentary breakfast had eggs, meat, biscuits and gravy. Also pancakes, oatmeal, cereal & pastries. Fruit so-so ... same for bread products ... no bagels or whole wheat.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for writing a review and sharing it with others. We do appreciate your constructive comments about our Staff and Hotel. We hope that you will plan to stay with us again the next time you are in Williams, Arizona. Please be safe in all your travels.

"Quiet Pine Tree Location"

1
flagstaffguru, Flagstaff, Arizona 21/04/2018

The finest travel hotel we have stayed in ever! The location is on the side of a mountain with pine trees all around. It is quiet and restful. Just driving in made us relax. There is a magnificent collection of Hopi katsina dolls in the lounge. Overall there is a feeling of luxury and comfort. We will stay here again on our next trip to the Grand Canyon and Williams.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you so much for your descriptive and informative review. We are so glad that you enjoyed your stay with us and that you plan to return and stay with us again in the future. Please be safe in all your travels.

"Impressed"

5
User 18/04/2018

Great stay at the Best Western Inn at Williams. Clean, spacious, great breakfast included at a great price and did I mention CLEAN!! Would definitely recommend and if back In the area would stay again!

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Wow....Thank you for staying with us and recommending us to others! Your review was very kind and your comments descriptive and informative to viewers. Thank you, again. We appreciate your business and we want you back! Please be safe in your journeys.

"Great setting"

5
Gwen J, Amery, United States 18/04/2018

This hotel is in a beautiful setting. The staff was very helpful and courteous. Everything was clean and tidy. There was entertainment one night. They had a fireplace outside and it was really nice. The pool area was great.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us and we are delighted that your enjoyed the "Experience" that we have created for you during you visit with us.. We want you back the time you are in Williams, Arizona. In the meantime, please be safe in all your travels.

"Relaxing in Williams"

4
User 17/04/2018

Hotel appears to be newer and was very clean. The Inn is located on the west side of Williams, about five minutes from downtown. The room was clean, the beds were too hard for me and I didn't get a good nights sleep. My sister and I was traveling together, she also said the beds in her room were to hard as well. I gave the room an overall rating of average. After all, the reason I stayed there was to rest up from the trip and sleep...

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us. I am truly sorry and apologize that your beds were hard and that you did not enjoy a good night's rest. You are absolutely correct that is one of the main reasons you stop and spend the night at Hotel's. Again, I am sorry...please be safe in all your travels.

"Very Pet Friendly!"

5
Laura R, Ojai, California 16/04/2018

We were traveling with our two Labradors and stumbled upon this hotel when visiting the Grand Canyon. When traveling, Best Western is our default "go to" for good value. This place exceeded our pretty high expectations. The room was large, the bed was comfortable and the hotel was nestled among the pines (rather than in a busy downtown or suburb). After a long day on the road it was lovely to sit in the hot tub and smell the pines. Breakfast was good and the staff were friendly. Best of all were the pet accommodations. We were put in the "pet wing" which was nice as we didn't have to worry too much about bothering other guests. The floor was not carpeted, so we didn't have to worry about "pet accidents" and the "pet area" outside was conveniently located with a nice area for pets to do their business. Williams is an hour from the Grand Canyon and is a good option for seeing all of the sights while being away from the crowds. I highly recommend this hotel.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us and also, for your recommendation to others! We are really happy that you enjoyed your stay with us and wrote such a complimentary review about our Hotel and how much you enjoyed our "Pet Friendly" environment. Please be safe in all your travels.

"Best Place for the Price I've stayed at for year"

5
Dave H, Rochester, Minnesota, United States 11/04/2018

This is a very nice hotel. Very clean. Very updated. Everything I like in a hotel. The breakfast was a step up from most hotel free breakfasts. The lobby is beautiful. Nice gift shop. Bed was comfortable. Bathroom was very nice. Little things like a bathroom fan that so many places don't have. The room was roomy. But the best thing was the price. You just don't expect to get a room or hotel this nice for under $100, which may be an off season rate, but was so good. One easy hour to the Grand Canyon. We were very happy with this hotel and room.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us and write such a complimentary review about our Hotel. We truly appreciate your time and efforts in sharing with others and we hope the next time that you are in Williams, Arizona that you will stay with us again. Please be safe in all your journeys.

"Short drive to the Grand Canyon "

5
User 11/04/2018

So glad we chose this hotel! As soon as we checked into our room it was very clean and a decent size. The beds were very comfortable. Pool is heated, there's a hot tub and a fire pit!! Love the location, just far enough away from the main strip yet close enough to everything- restaurants, grocery store and the Grand Canyon, of course. The staff made us feel at home and would definitely recommend this hotel to families traveling with children. They also have a great steakhouse in the hotel- rated one of the best in the city!

"Plus is Plus"

4
Meg T, Pelham, New York 06/04/2018

We stayed at the Best Western Plus during our visit to the Grand Canyon. We were pleased to find the bed and bedding very comfortable. The hotel was very clean. They offer an outdoor pool and a small exercise room. What was really Plus that they had a full restaurant named the Western View, which was welcomed after a day of touring. The food and service is good. They also had a singer to entertain. We would stay again when we return to the Grand Canyon.

"Enjoyable"

4
User 06/04/2018

This hotel was a surprise. Everything it advertised was true. Breakfast was a little disappointing. The selection wasn't good for me. Staff was a little rude. Other thend that it was great. The gentleman that entertained us was so much fun. Room was nice!!!

"Trip to Gand Canyon"

5
User 04/04/2018

We stopped in the Best Western Plus in Williams on our way to Grand Canyon from Scottsdale. The room and bath amenities were very good and my wife and daughters liked them. We ate at the restaurant and had the half rack of BBQ ribs and Jalapeño in brown sugar side, which was very good and HOT! We chose this place over the one of the cafe restaurants for dinner. We would definitely pick this place again. There is a pool and hot tub outside and a nice gift shop. ,

"Nice"

4
User 04/04/2018

Would definitely stay here again. Staff was courteous and nice. For us this was just a kickback and relax place after taking in all the sights in the area during the day. Rooms were clean,no weird smells or stained carpets. Heating/air conditioner unit worked well, just older model lil noisy but not a big deal. Outdoor pool which we did not use,it was too cold out. Breakfast was good nothing fancy, I have had much worse for a higher price to stay at some places. They also had live music when we stayed.Only downside it was too loud, we could hear it clearly in our room. Overall we enjoyed our time there. For us the staff was awesome and helpful. Hopefully be back there soon.

"Comfortable stay"

5
pamela112400, Carmichael, California 01/04/2018

This hotel was very comfortable, clean, and the staff was very friendly and helpful. Breakfast was yummy! I liked the setup of the room. The hotel is set back from the railroad tracks so we could not hear the trains at night, which I think might have been the case with the hotels in town.

"Comfortable but nothing amazing "

3
Ormancey, Vallauris, France 29/03/2018

Located in a calm area. A bit old fashioned and quite expensive for what it is. Breakfast is included but food is so so... I was a bit disappointed . Be careful at the Shell gas station near by: high risk of fraud.

"Fantastic Hotel"

5
DSNYGUEST, Mesa, Arizona 26/03/2018

Everything about this hotel was fantastic...location, rooms, food, staff! We went to Williams, AZ for spring break and stayed at this hotel. I love the fact that the hotel is very close to everything in Williams however up on the mountain in the wonderful pine trees. Every staff member we encountered was amazing and very polite. We also had the opportunity to eat the breakfast that was great and the steakhouse was fantastic. A storm rolled in and we hung out in the atrium with the big windows and played games and watch the storm come in over the mountains. We look forward to planning another trip to the area and staying at this hotel.

"Excellent BW"

5
Cindi C, San Diego, California 24/03/2018

You will love staying at this BW. Easy access to the BW from HW 40, couple of minutes to the Grand Canyon Train station, and all restaurants in Williams. The BW is gorgeous, excellent indoor dining restaurant; the food is outstanding and delicious. They have all the comfort you expect from a 5 start Hotel. Internet (Wi-Fi) is fast, the gym is excellent, and the pool is heated. The staff will treat you like a king. If you want value for your Money, stay at this BW you will Love it.

"Suprised at hotel value, A+"

5
AZBigdog, Phoenix, Arizona 24/03/2018

I thought the hotel was new but upon inquiry found out it was 20 years old. The place was fantastic and my wife liked the room a lot. The restaurant served excellent food and it was prepared perfectly. I definitely will stay again even though we live 2.5 hours away.

"Direct shot to the Grand Canyon "

5
Jennifer V, San Antonio, Texas 22/03/2018

We really enjoyed our stay at the best Western Williams, Arizona. We selected this location since it was outside of Flagstaff on the major highway. The major cross street was the Highway that leads to the canyon South rim visitor Center. There was a best Western closer to the visitor center but it was almost $100 more per night. The room was comfortable and clean. The breakfast was very nice in the morning by best Western standards. We will be back for sure.

"Great hotel!"

5
leighdoucet, Toronto, Canada 19/03/2018

A lovely hotel and close to everything!! We stopped here to break up our trip to the Grand Canyon. It was tucked in off the main road and was so close to the shops and restaurants in Williams. The hotel staff was very friendly and extremely helpful. We will definitely be back again!!

"The BEST of the Best Westerns"

5
User 16/03/2018

I had the pleasure of spending one night here. As a Best Western rewards member I have stayed in my fair share of Best Western hotels. This was by far the nicest Best Western I have stayed in. Large rooms with high ceilings, new bathrooms (with glass enclosed showers), a separate coffee station and refrigerator and a wonderfully comfortable bed made me not want to leave the next day. This hotel also has a lovely on site restaurant & bar, a very nice lounge (with live music the night I stayed) and an included breakfast which was also well stocked with a good selection of food items. Staff at this hotel were also very friendly and I immediately felt welcome. The town of Williams is also quaint and nice to explore. If you are in the area, this is a great pick. I wish all Best Westerns were this nice.

"A Hidden Jewel"

5
jettadureatha, Florence, Arizona 13/03/2018

We usually stay closer to the Grand Canyon but this hotel is so nice it will be our new choice when taking visitors to the Canyon. The rooms were clean, the bed was very comfortable, and the staff was exceptionally nice. We ate in the restaurant and it was delicious.

"Wonderful newer hotel, great price!"

5
Dawn T, Cincinnati 11/03/2018

We stayed here one night before a trip to the Grand Canyon. The room was very large, couch with 2 stools used as a coffee table. Also had 2 TV's! Shower was extra large, with a separate area outside of the bathroom with a large mirror, fridge, coffee service, etc. Very nice!

"Superb Hotel"

5
J. Brian B, West Kelowna, BC, Canada 08/03/2018

Arriving, was met with Lacey at reception. Very outgoing, friendly and professional. Could not do enough to satisfy the customers. I would class this facility as a Boutique Hotel. The décor with the Native American figurines inset in the hallways, the lobby itself, symbolizes the excellence. Rooms, recently renovated with an expensive lighted bathroom mirror, glass showers confirm the high standard of this hotel. The LG TV was crystal clear. Great bed, linen, towels etc. No scrimping here. The facility was unequivocally neat and clean. Not a mark on any of the hall or room carpets. Outside area was clear of debris, very good landscaping. Golf turf in the front? Dog stations were available. One of the best breakfasts ever. Scrambled eggs, biscuits/gravy, ham first day, sausages day two. Hot oatmeal, auto pancake maker, cereals, fruit, sticky buns etc. Well laid out (thus nobody bumping into another) and checked/replenished continually which is very important for food safety. Real plates, silverware, glasses not paper/plastic! All staff were very accommodating and greeted the guests as they went on their tasks. Special mention to Christina and Lacey who were very accommodating, answering queries, providing recommendations and just being wonderful. Kudos. Obviously the owners are hands on and care to provide only the very best to their customers. The hotel also has a restaurant/bar. One area needing attention was the internet that was not fast at all. Informed the front desk the first night who reported back that their provider stated nothing wrong. I disagree. To sum up, Anthony of the TV program “Hotel Impossible” would be very pleased.

"BW Plus Williams gets A+"

5
Valdiri, Ontario, Canada 08/03/2018

This is a nice hotel! Ticks all the boxes for me.. Notable: friendly staff Quality bathroom products Spacious shower Lots of towels in the room Connected app for your smartphone to control the tv Decent steakhouse /lounge with outdoor seating and cozy gas firepit And among the best ‘complimentary‘ breakfast buffets you will see anywhere! No cutting corners here ... You can clearly see the pride of ownership at this Best Western. Well done folks.

"Wonderful woods experience"

5
Deitz, West Olive 07/03/2018

This Best Western is very close to the train that takes you into the Grand Canyon, but its setting is off the main road and nestled within the pine trees. It is very beautiful, especially at Christmas time. We have stayed here several times and found the rooms, complimentary breakfast, and the steakhouse to all be of exceptional value.

"Delightful Hotel!"

5
Rachael A, Phoenix, Arizona 05/03/2018

Convenience of being just off of the highway but hidden enough to avoid the highway noise. Just outside of the main part of town so you feel secluded but still close to everything Williams has to offer. Hot tub was warm and spacious. Free breakfast buffet in the morning with a good & tasty selection. Beds were comfortable and the shower hot. We faced the parking lot so not much of a view but there was snow on the ground so it still looked pretty. Front desk was friendly and helpful. It takes ‘maybe' ten minutes from here to get to Bearizona. An hour drive to Flintstones Bedrock City and about an hour and a half to the South Rim of the Grand Canyon. Kids loved the candy dispensers in the hallway. The gift shop had some very cute items for souvenirs, as well as snack foods. The live music at night was excellent! The soaps & washes in the bathroom were Bath & Body Works, Stress Relief (smells heavenly). I have stayed in Williams multiple times and this is my new favorite place to stay at.

"Great place to stay overnight on the way to California or as a base for Visiting the Grand Canyon"

5
John M, Denver, Colorado, United States 04/03/2018

Great spot near a gas station and right near the interstate exit. Got a great rate for a very clean king suite room. The hotel also had a wonderful restaurant and lounge. Our room was very comfortable quiet and on the second floor. The staff were also very friendly and helpful. Would highly recommend the hotel to anyone traveling thru on Interstate 40 between Albquerque and Barstow.

"Cozy place to stay"

4
Acidov, San Francisco, California 22/02/2018

It was our emergency place to stay after the snow storm hit the South Rim of the Grand Canyon. Fortunately, we got double room without making a reservation. It turned out quickly to be a nice, cozy, and quiet place with restaurant, comfortable rooms and even a swimming pool. The building has a spacious lobby with large glass windows. Overall, the property is well designed and beautifully situated in the woods. Great value for the money.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us during your unexpected snow storm. We are glad that you enjoyed all our amenities and our Western View Steakhouse. Your review and comments were very positive and descriptive...thank you for sharing all that with others. Please be safe in all your travels.

"Very nice and inexpensive"

5
soulmatyoga, Reedsburg, Wisconsin 21/02/2018

This hotel is clean, has an outdoor hot tub open all year and a wonderful breakfast included with your stay. I had called an hour ahead, in route, to see if they had availability. The person I spoke to on the phone was very nice and accommodating and the check in process was just as grand. We were not able to visit the Grand Canyon as they closed the roads to the park because of ice; so our next trip there, will include staying at this hotel!

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us...I am glad that you like our Staff and Hotel. Very sorry that you were not able to visit or see the Grand Canyon this trip. But, I am happy that you will stay with us on your next trip to the Grand Canyon. Please be safe in all your travels.

"Glo"

5
gtkiersten, Bayfield, Colorado 09/02/2018

Easy access on and off interstate 40. Fast check inn and out. Clean and we'll kept property. Many choices for breakfast. Both hot and cold. I will be staying here again and would highly recommend this place.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you so much for your recommendation to others. Your review and comments are so greatly appreciated. But, most of all that you would stay with us again...the best compliment ever, a repeat customer. Please be safe in all your journeys.

"Very nice hotel"

5
marnyl2017, Phoenix, Arizona 05/02/2018

We were pleasantly surprised. Since there was no Marriott in the area, we stayed here in order to spend a little time in Williams and go to Bearizona. We were very happy with this hotel for such a great price. The staff were great. The rooms were clean, and it was nicely decorated. We would definitely stay here again.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us and write such a complimentary review. Your comments were wonderful and please know that I will share it with our Staff. We hope to see you again on a return visit, and in the meantime, please be safe in all your travels.

"Williams AZ Best Western is Fantastic!"

5
tomhP1663GV, Hot Springs, Arkansas 02/02/2018

The Best Western at Williams AZ is a superb stop! They have an excellent restaurant with great food, wine selection, and service. Their outdoor fire pit, surrounded by snow, provided a magical setting to enjoy a glass of wine. I'd recommend this hotel to anyone passing through Williams.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for your nice and descriptive review about our Staff and Hotel. We want you back on your next visit to Williams, Arizona. Your comments were so refreshing to read. Please be safe in all your journeys.

"The best Best Western"

5
kevinkA573ET, Everett, Washington 31/01/2018

Excellent value, excellent decor, excellent staff, excellent experience. Highly recommended. We thoroughly enjoyed our stay and would definitely plan a second stay. And only a short drive from the Grand Canyon.

"Nice ambiance "

4
mavrick4621, Jay, Oklahoma 28/01/2018

This was a nice place to stay very clean rooms very nice cheerful staff nicely decorated outside the rooms are cozy lots of amenities the breakfast was good but it didn't match the quality of the best western a little sub par, and I would have eaten at the restaurant but it was a little pricey for me but other than that I would recommend this place for anyone to stay

"enjoyed our stay"

4
Michael G, Balnarring Beach, Victoria, Australia 26/01/2018

This hotel has got those extra thoughtful touches in decor and catering. That don't cost a lot. The downstairs bar is a great space with many works of art and craft throughout. The Alaskan Amber ale went down well. Nice conversations with other friendly and interesting guests. View of snow in the pines looking out to Route 66 in the distance from our room. Breakfast much better than average, but, as travellers from Australia, we couldn't get thrilled about it. Wifi was very good and room was very comfortable.

"Nice, clean and comfortable"

5
Cynthia B, California 18/01/2018

This hotel sits on the side of a hill surrounded by trees. The decor is appropriately nice based on the setting. It is well maintained! The check in person was friendly and helpful. Our room was nice, clean and comfortable. The exterior was equipped with pet stations for poop bags and receptacles. I felt very safe walking our service dog around the parking lot. While it had snowed the night before, the parking lot had been cleared. The location has a nice restaurant, but we were to tired to bother. There was no carafe of cold water in or off the lobby, but the restaurant staff gladly filled my water bottle with fresh ice water. Out breakfast was delicious, a buffet set up off the kitchen. There were many selections and the eggs were the best I had on our long journey! This is definitely a place to revisit. It is about one hour south of the Grand Canyon.

"Tucked away stay at the gate of the Grand Canyon"

5
riaona, San Diego, California 15/01/2018

The best. We drove up to a tucked away and quaint hotel in the forrest. It was a five minutes drive on Route 66 to the town of Williams. There is a gas station hear the bottom of the hill, but it gave us easy access instead of driving to the main town. We arrived to a friendly front desk. She was able to accommodate our family and placed us in a room that was perfect for fun and easy access. The room was spacious, but we did not have a microwave. I would have appreciated a microwave. The only thing that we didn't like was that the pool and hot tub were closed for repairs. Other than the maintenance closure, I would highly recommend this hotel.

"Pretty, neat hotel"

4
spancha, Oak Park, CA 10/01/2018

This is a standard Best Western, in spite of the 'Plus' - the exterior and the lobby were very good looking, but the interior and the room looked a bit more standard. The beds in our room were nicer than I expected - we needed the good sleep after landing there late in the night! The breakfast is pretty simple - not much of variety - but it was well-laid out, and there was plenty of space to move around and sit.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us and writing a review to share with others. We do appreciate your constructive comments...it really helps us to improve. We hope that you will stay with us again, when you are in Williams, AZ. Please be safe in all your journeys.

"Nice hotel. Awful night crew."

4
chrisnellep, Williams, United States 09/01/2018

The lady who was working the front desk when I checked in didn't seem to care that I had arrived and took her time counting down the cash drawer she was attending to. I walked in told her I had a reservation and it took her about 5 minutes before she even said another word or was interested in getting me, my father, and my kids checked in. It was around 1130PM, so we were VERY eager to get our room. Instead, she made me stand there and acted like it was a hassle that I came in as she was counting her drawer. It was very rude, and considering I work in the hospitality industry (also a hotel - Hilton actually) I found it very appalling. She was not welcoming at all. She also told me that I couldn't pay the way I wanted to that evening, that it would have to be taken care of in the morning as she had no access to a computer. ?! (But yet, she had access to all this cash...really?!) When I went to check out in the morning the lady at the front door seemed a tad bit annoyed too and wondered why it wasn't in the system or at least noted in some way, shape, or form. Eventually, all was taken care of and it wasn't a problem. Nice location, nice breakfast, clean room... I would probably stay here again. I just wouldn't check in at night.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
I am so sorry for the rudeness that you encountered upon your arrival at our Hotel. Believe me that is not the way that we train our Staff to treat our customers/guests or anyone for that matter. That is not acceptable in our "Hospitality Industry". I do apologize to you and your Family for not feeling welcome. Please forgive us for "lowering the bar" on guest appreciation. I am happy that the rest of your stay was enjoyable and that you would consider returning to our Hotel on another visit to Williams, Arizona. Please be safe in all your travels.

"Great entertainment, but a small disappointment"

4
User 08/01/2018

We went to this Best Western just to celebrate New Year's Eve and see our friend Omar!. He entertained us well and made our evening great. Thank you to all the staff for checking us in and making things comfortable in spite of our foal up in dates. A note to those who helped us with our luggage - when getting a tip - say thank you!! Our Morgans are worth more than you think and you seemed disappointed. Clean, great food. Only complaint for us - no king size beds with a bath tub offered now!! We prefer that over showers. Our preference!

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
We are so happy that you came to visit us during our New Year Celebration of 2018. Our Entertainer Omar has a special talent with music and we are so blessed to have him with us! I will share your comments with our Staff, it helps us to improve on our Customer Service and customer/guest awareness is everything in our hospitality industry. I do apologize for the change in our King size bedded rooms for only showers...so sorry that you were inconvenienced with that during your stay with us. We wish you a Happy New Year and also, a wish you safe travels.

"Great value with this hotel!"

4
babysweetie9, Chicago, Illinois 08/01/2018

Overall the hotel is very nice and have good location. It is very clean and comfortable. The only things need to be improved is the breakfast. If the breakfast have more variety, that would be excellent.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for staying with us! We really appreciate your comments about our breakfast, it helps us to improve the experience. Your honesty...is priceless...thank you! Hope to see you again when you visit our area, again. In the meantime please be safe in all your journeys.

"Great place to stay after a long day at the Grand Canyon"

5
franciscorE9454QP, Bakersfield, California 07/01/2018

The location was great, it was on our way home from the grand Caynon. We will definitely stay again here. The rooms were clean. The breakfast was great. The staff was very helpful. Glad we picked this hotel.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
We are glad that you chose our hotel, too! We want you back whenever you visit Williams, Arizona again. So happy that you enjoyed your visit with us and that our Staff was helpful. That is so important in our hospitality industry! Please be safe in all your travels.

"New Years eve stay"

5
jstaggs12, Dewey, Arizona 01/01/2018

My wife and I decided to go to the Grand Canyon for our anniversary. We decided to stay at the Best Western in Williams Az for New Years Eve. We checked in a little early with no problem. The room was found to be spacious and comfortable. There is a full service restaurant and a lounge. The restaurant was a little pricey and we choose to eat New Years Eve dinner in Williams. There is breakfast provided with was adequate. The hotel was very nicely decorated for Christmas. There was a New Years Eve party with no cover charge. We loved our stay there and will be going back again.

"Quick trip to Bearizona"

4
User 31/12/2017

The hotel was very nice and has a beautiful stone fireplace in the lobby. Everything was decorated for the holidays, which made it very festive. We ate dinner at the restaurant and it was yummy. I have two cons. Our heat/AC unit was not working properly. Our room was like a sauna and the breakfast, although had a lot of choices, had bland and runny oatmeal and eggs.

"Nice place poor service."

3
Ines A, Williams, Arizona 30/12/2017

The customer service was something to be desired for. When we asked for hiking trails we were told “over there”. No specifics considering there were really cool trails we found on our own. Breakfast was average at best. No fresh fruit, and very little selection. The rooms were very warm

"Best Western at Williams is Exceptional"

5
User 29/12/2017

The Best Western at Williams Az. Is an exceptional hotel. The guest rooms are renovated and tastefully done. Nightstands have plug ins for electronics and showers are walk in! Really well done! The restaurant for dinner is very good and breakfast is great! Real plates and silverware! No plastic utensils!!! Service staff friendly and make the experience wonderful!

"Trip to the Grand Canyon"

4
W9454BVanthonyl, Cedar City, Utah 29/12/2017

Just decided to visit the Grand Canyon by train. The BW provided us a nice, comfortable place to stay. People were great and helpful. The pool was closed (expected), but the hot tub was nice!! There are two “jets” that pushed us off the bench, best ever!!

"Excellent"

5
User 27/12/2017

Such a great place. Clean, friendly, good breakfast. We got in late on Christmas night and was a smooth check-in. It was beautifully decorated for Christmas. We left out early the next morning after a good breakfast. Wish we could have stayed longer.

"Highly recommend"

5
Jackie_in_MO, Kimberling City 27/12/2017

Staff was friendly, entire facility was neat and clean, room was very comfortable and restaurant exceeded my expectations. Location was convenient but the driveway was icy and therefore somewhat unsafe but loved the overall visit!

"Beautiful location"

4
U5971HAgailm, Asheville, North Carolina 26/12/2017

The lobby & entrance was decorated beautifully for Christmas. Very friendly staff. Great little town just a minute away. I really enjoyed my stay there. Driving cross country is hard. Getting a good nights sleep is a must! most comfortable bed of anywhere else I stayed!

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you so much for your kind review and descriptive comments about our Staff and Hotel. We are so happy that you enjoyed your stay with us and we hope that you will plan to return on your next visit to Williams, Arizona. Please be safe in all your journeys.

"Good Room , good Rate , Good Breakfast"

5
Rust-E-Junque, Hermiston, Oregon 23/12/2017

No problem Best Western stay! Decent breakfast , ready earlier than stated at desk - Comfy room , great view , but outdoor pool wasn't exactly inviting , even it it was open , was 12 degrees Fahrenheit when we left!

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you so much for your great review and complimentary comments about our Hotel. We really appreciate your business and hope to see you again on your next visit to Williams, Arizona. Please be safe in all your travels.

"Comfortable Night's Stay to Prep for The Grand Canyon"

4
tskinn18, Cincinnati, OH 22/12/2017

The Best Western Plus Inn was a last minute booking that delivered a comfortable night's stay. We had been in Sedona and decided to extend our trip for a day at The Grand Canyon. Hotels.com had a great offer adding to the featured values of free Wi-Fi and continental breakfast (featuring the pancake machine). The rooms were updated with new bedding, carpet and bathrooms (shower-only). Also included was a convenient mini-fridge. Of note, it all depends on the night, but the walls were a little thin and we could easily hear hallway chatter and a baby crying in the room next door. Hotel location was at the end of the main area, so somewhat secluded and no traffic noise. Overall, a great stay that met our needs and our budget. I would recommend the Best Western Plus Inn when looking for a stay near Williams.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us...we are really happy that we met your needs and budget during your Holiday travels. Hope to see you again, on your next visit to Williams, Arizona. Please be safe in your journeys.

"Whatever You Need"

5
Ted S, Goodyear, Arizona 21/12/2017

Rooms were comfortable, clean and quiet. An on-site restaurant made it ideal, check in and relax. A short drive into Williams for the Grand Canyon Express or dinner. Overall a good place to stay should you go to Williams.

"Great option for you visit to Grand Canyon (south rim) and stay in Williams"

4
RDerringer, Kansas City, Missouri 21/12/2017

This hotel sits just west of downtown Williams, a short five minute drive, and offers comfortable rooms, outdoor swimming, lounge and breakfast. The property sits up on a small hill and has a nice view of mountains, ample parking and outside sitting area.

"Excellent hotel"

5
Max S, San Jose, California 21/12/2017

I had bad experience at best western in LA so I was hesitant but this hotel restored BW brand to me. Location was bit secluded which can be good or bad. I liked it because it was by the woody area and quiet. Town is few min drive. Drive to Grand canyon is 1 hr, which is better compared to driving from flagstaff which is ~2 hrs. Facility seemed modern, clean, and net. Well decorated as well. Room was large spacious, bed had extra foam pad which made it very comfortable but pillow could've been bit better. Bathroom was bit small than expected. Towels were located on the shelf below the sink near the bottom, rolled and stacked next to each other - when I pulled one out, adjacent towels would fall on floor. Everything was working great. Breakfast was great, verity of items offered. Dining area / lounge area was nice as well. It was higher quality compared to similar hotel category. Wish I could've/should've stayed here longer.j Great value. Highly recommend this hotel.

"Great Experience"

5
abels951, Riverside, California 19/12/2017

The was my first trip to Williams, Arizona; and it was a blessing in disguise that the original hotel I tried to stay at was booked. All staff at the Best Western were pleasant and professional. My family and I plan to return for the polar express and this will be our first choice hotel.

"Very Nice Hotel - Great Staff"

5
Rama S, Amarillo, Texas, Usa 18/12/2017

We use this hotel annually as we travel to and from California. The staff is always polite and helpful. Also, they allow pets and on this trip we had a dog who had just had surgery and had limited mobility. We let them know we would need a ground floor room as we did not want to have to carry the dog up and down stairs. They accommodated our needs. The pet room was clean and very well maintained. We appreciated their help and concern for animals and our stay.

"A Great Place to Stay in Williams Arizona"

5
Richard P, Las Vegas, NV, United States 12/12/2017

I have stayed at this property a number of times both business and pleasure. This staff in this property are second to none. It is very hard to single out one person because they are all standouts. The rooms are clean and the beds are very comfortable. The entertainment they have at the bar on Friday and Saturday night is very good. It's great to sit down and have a drink and listen to music. I have found no better place to stay when I am in Williams.

"good hotel experience"

5
cindydS2482LB, El Cajon, United States 03/12/2017

very pleasant people that work there. Comfortable beds and good hot shower. Breakfast was good. They had entertainment in the evening. Very close to the Grand canyon. We got back to our room late, didn't get a chance to try there restaurant.

"Trip to the Grand Canyon"

5
Kimberly W, Mesa 03/12/2017

Great place to stay in Williams, AZ. We travel with our dogs, they have rooms just for you and your furry family members. The location has plenty of walking around space to enjoy time with your pets. Beautiful location. Very clean and friendly.

"Always Pleasant"

5
scottsK2126AZ, Thatcher, United States 29/11/2017

Always a pleasant stay and a good value in Williams. Full service hotel with nice bar, restaurant, and breakfast. Very friendly staff. Close to downtown without being in "downtown". We will stay here again

"A Bit Too Noisy"

3
ProfessorDana2011, Burnet, Texas 29/11/2017

The stay at this hotel was marked by unending noise in the hallway. People running up and down the hallway as well as yelling and seemingly unruly. Finding peace and getting a good night's sleep was difficult. I realize it was a holiday weekend, but management needs to maintain control and provide for all guests. Disappointed and frightened at times, I was even reluctant to leave my room. I found the rooms to be average but clean. Overall, staff service was average as was the breakfast.

"Great Experience"

5
User 27/11/2017

This was our first visit and we were extremely pleased with the hotel and it's staff. We felt very comfortable in our rooms and the beds felt like my memory foam bed at home. I would recommend this hotel as it was recommended to us by friends. We will definitely be booking our next years trip here as well.

"Beautiful inside and out!"

5
Jamie C, Colorado Springs, Colorado 26/11/2017

We loved staying at this property; beautiful landscaping and set in the trees! Sitting around the fire pit at night and looking at the stars was a great way to end our day of travel. Décor inside was unique; lots of Native American art, dolls, etc.

"Great Hotel in Williams, AZ"

5
User 26/11/2017

I'd definitely stay here again. I travel a lot and this was a terrific accommodation at a reasonable price...nestled in the woods but still very close off the main highway so you don't have to go far. We had a large, clean room. Restaurant food was very good too. It was nice after a long day of travel to come back and be able to eat at the hotel. It's about an hour from the Grand Canyon and close to other attractions such as Antelope Canyon & Horseshoe Bend (about 2-3 hours).

"Haven in the woods"

5
callDep, Canal Fulton, Ohio 23/11/2017

Beautiful scenery sets the tone for this beautiful overnight stay. From the friendly staff to the warm, homey lobby to the steakhouse restaurant, on sight and clean, comfy rooms, this hotel is a, stop again, hotel. Will definitely be back

"What's lacking in the bathroom????"

4
280nedas, Johnstown, United States 23/11/2017

The hotel and staff were excellent and very helpful. The room was clean, bed comfortable, complementary breakfast good. But, what the heck was with the bathroom accommodations?? The recent redesign of the guestrooms included the bathrooms that lacked ANY TOWEL BARS!!! How do they expect guests to "save" towels for multiple use when there's no place to hang them in the bathroom????

"Best vacation ever"

4
pamelawN717WF, Chatsworth, United States 21/11/2017

We had such a great time at this hotel. Centrally located, great beds and food. The staff was very accommodating. We would definitely return to Williams and stay at the Best Western Plus. The breakfast was really good and the restaurant at night had the best food and service. The gym is a real plus also to workout we really enjoyed that also

"A quiet stay in a pretty setting"

4
sarahsi, SRQ 20/11/2017

This was a stop along a cross country move from Southwest Florida to Seattle, Washington. We were traveling with our rescue dog, so it was necessary to find properties and make reservations ahead of time. I researched tripadvisor, as I always do before making reservations, and this trip was no exception. It's my "go to" before reserving anywhere! We arrived a bit before check in but were given a room. The front desk person was pleasant enough and the room was very nice and clean. It was a good stop mid journey and would stay again.

"Beautiful setting"

5
kleetz2015, Maple Valley, Washington 18/11/2017

As a first time visitor to Williams, I was really unsure about what hotel to book for our 3 night stay in October. I must say we were pleasantly surprised upon arrival. Both our rooms were very clean and updated. The hotel offered many amenities such as a workout room, outdoor pool and fire pit. My only regret is that we couldn't stay longer to take advantage of everything. The hotel setting is privately nestled among the trees and off the main road. It was nice to have the extensive breakfast each morning before we headed out. Makayla was quick to clear our plates and was always so friendly each morning. Some of the reviews I see talk about the disappointing breakfast but while we were there, it was wonderful and quite extensive! The Best Western offered a friendly staff who answered all our questions and they were most helpful. Location was just an hour to the Grand Canyon and just a few minute drive into town where there were many restaurants. I would definitely stay here again.

"Beautiful setting"

4
BuddAZ, Arizona 15/11/2017

Our first stay here in Williams. Hotel was set in amongst the pines, and away from downtown Williams. Heard no trains at all. King room suite was perfect for us. Our only complaint was the breakfast selections .. not very exciting at all.

"Williams AZ Best Western Plus"

5
timothykR3358FT, Tucson, United States 14/11/2017

Room was a great size, breakfast was excellent and well prepared, plenty of parking for my full sized long bed PU truck. I was told that the restaurant at this Best Western served the best Steak in Williams AZ, and I wasn't disappointed. The service staff was always friendly and helpful. We really liked the large fire pit and seating outside on the patio. It was a great place to converse at the end of the day. Nice touch!!

"Enjoyable stay"

5
marypB926XE, morgantown, United States 13/11/2017

Best Western Plus Williams Inn was a wonderful place to stay. The staff was courteous and efficient. The evening we arrived they had live music which was very entertaining. I only wish we had gotten there earlier. We ate at the restaurant which was also very good and the wait staff was excellent . We got there about 20 minutes before they were to close and we never felt a bit rushed. People came in after 9:00 and they still sat them and I don't think they felt rushed either. The room was very clean and also had a charging station by the bed for our devises. The mattress was also very comfortable and I am very picky. I almost asked what kind it was. The shower had one of the rain heads. My husband and I were more than satisfied. It was the best place we stayed while visiting Arizona. It is also very centrally located between Sedona, Flagstaff and the Grand Canyon. I wish we had based our trip from this hotel. The hotel was reasonably priced as well.

"Nice weekend stay"

5
mikayla73, Phoenix, Arizona 10/11/2017

We were here for two nights to take the train from Williams to the Grand Canyon and had a great stay. The hotel was clean and our king room comfortable. The bathroom had plenty of towels and there was only a shower, no tub, which I think is a great idea. The whole hotel looks like it was recently updated and was done well. They have a very good breakfast with a variety of hot and cold offerings. There's a bar and restaurant also. We had a drink at the bar and it was good. The bartender was very friendly. We didn't try the restaurant. The hotel sits up on a hill on the west side of Williams. It is in nestled up in the pines and was a relaxing atmosphere. We would definitely stay here again when we're in the area.

"Beyond expectation!"

5
Daniel M, Thunder Bay, Canada 10/11/2017

Love the Best Western Plus Inn of Williams. Quiet, clean & comfortable room. We'd been traveling across America visiting friends & National Monuments. B/W Williams out-shined them all. We stayed two days but would have stayed more if we could! We would recommend this hotel!

"Comfortable Stay"

4
VietVet114th, Prairie City, Oregon, United States 09/11/2017

This motel is located in a private setting on a hill surrounded by trees and forest. It has a large, well lighted parking lot and capable, efficient staff. The room we stayed in was large and quiet and very clean. The price was reasonable and I would gladly stay here again.

"Nice, clean hotel, almost off the beaten path"

4
APittsburgher, Pittsburgh, Pennsylvania 08/11/2017

The hotel is located in a forested area, but is still very close drive-wise to various stores and attractions on rt 66. Our room was clean and staff was friendly. Be careful when using the showers - make sure the door isn't "overclosed" or water might go onto the floor. Shower products are Bath and Bodyworks eucalyptus spearmint. Our room had a miniature fridge. Breakfast is very good - they even have a pancake machine. If you're on the first floor, you might want to close the blinds at night. People who bring dogs will walk them around the facility, giving them the opportunity to look into rooms.

"Bravo BW! "

5
User 08/11/2017

This Best Western hotel isn't the same BW your parents stayed at. This BW was impeccably clean, towels and linen were fresh and the bed was incredibly comfortable, probably the most comfortable hotel bed I've slept on. Free HOT breakfast is always a plus. Way to step your game up BW, definitely on the come up.

"Best place i have stayed in a long time"

5
LissaAllen, Albuquerque 08/11/2017

I loved this place. The setting in the pines, off the beaten track, was lovely. The cleanliness was devine. The decor of the rooms was very pleasant. I was very impressed. Some one told me this PLUS line is greatand it was.

"Nice place but breakfast was dire"

4
Efenechtyd, Ruthin 07/11/2017

Stayed for 3 nights in October. The building, surroundings and room were perfect. Spotlessly clean, very comfortable large bedroom with lovely shower room. Staff were helpful, friendly and very efficient. We had dinner each night, the food was very good and the waitresses (no waiters on duty!) excellent. However, we were extremely disappointed in the breakfast. Other reviewers rave about the breakfast. We honestly can't see why. There seemed to be nothing there that could be called 'fresh' except for some apples. The eggs had been sitting around getting more and more overcooked for ages, as was the 'ham'. Everything else was sugary, bland and could really be described as 'children's comfort food'. Best Western describe it as a 'continental' breakfast. Pancakes, doughnuts, sugary cereals, sweetened yogurt, biscuits and gravy do NOT constitute a continental breakfast. That's an American breakfast. However, we will say one thing in its favour: It was better that the Days Inn breakfast we had in Flagstaff. That was inedible. If you want a real breakfast, come to the UK. This presumably means European.

"Best Western Plus Williams, Arizona"

5
N7202OFkathleenm, Detroit, United States 02/11/2017

The loveliest setting! Nicest hotel we stayed in on our trip to California. Staff was unfailingly helpful and friendly. Intend to return and do train trip to Grand Canyon. Waitress dressed as Minnie Mouse for Halloween was especially good!

"Excellent base to vist Grand Canyon"

5
Peter J, Oxford 31/10/2017

We originally booked a three night stay here to visit the Grand Canyon. It is situated on the edge of the town but is only a few minutes drive into Williams. The hotel was lovely. A great welcome from the reception staff. We stayed on the second floor in a King room. The bed was very comfortable. The room was huge with a sofa, fridge, desk and large tv. Good clean bathroom. A very good breakfast was included which had cereal, fruit, bread and pastries, a variety of cooked eggs, ham, sausages or bacon. We ate in the restaurant on one evening and had a very nice meal. There's a bar serving a full range of drinks. There is a very inviting looking pool which was clean, unfortunately we didn't have time to use it. Williams is such a lovely small town and the area is so nice we decided to stay an extra night and the staff were able to allow us to stay in the same room despite being busy. We would definitely recommend this hotel to stay in on a visit to Williams.

"Great Choice"

4
snowbird8729, Tucson, Arizona 30/10/2017

We stayed here for a couple of nights while visiting the Grand Canyon and Bearizona. It's very nicely located on a hill and quite scenic. Rooms were good, beds were comfortable and the breakfast was decent. It's a great choice if you don't want to stay at the Canyon. We didn't care, but it would be a bit far to walk into town.

"Gem"

4
Jeanette Z, French Valley 29/10/2017

Location was excellent, along with the hotel itself. Liked it was out of town by maybe a few miles. Williams is a very nice town a Breakfast was better than expected, with a range of selections. Room and bed was comfortable. Perfect stop before the Grand Canyon NP.

"perfect escape from the great outdoors"

5
User 28/10/2017

after several days of roughing it in New Mexico and Arizona's beautiful scenery, the hotel was clean and comfortable with excellent staff to guide us to the laundry, hot tub and pool. Bed was comfortable, there was plenty of light in the room and there was live music playing in the restaurant in the lobby area.

"the "best" choice"

5
469surajits, Los Angeles, United States 26/10/2017

excellent rooms , neat , good decor, inviting exteriors.. hotel staff greeting you warmly &looking after your smallest needs ,good rested time well spent : well what else do you need ?!?!? we are for sure going back here again ,, :) all smiles!

"Room are large"

5
User 26/10/2017

The rooms are large in this hotel. The rooms are also very clean and seemed to be more upscale in my opinion, The location is very close to town of Williams. The restaurant's food and service are really good.

"Trip to Grand Canyon. Stayed in Williams"

5
244galem, Escondido, United States 25/10/2017

Our room was really nice and clean, plus it was near an exit, which was convenient since we brought our dog. This hotel had everything that we could ask for, when bringing a dog. Even their restaurant had a "dog friendly" side, so we could eat there instead of taking dinner back to our room. Hotel was one of our favorites on trip.

"Flawless"

5
20170, Virginia 25/10/2017

The Best Western Plus in Williams exceeded all expectations. The facility appeared to be new or recently remodeled. The lobby, restaurant, and amenities were elegant and spotless. My room was perfect and the bed was one of the best I've ever slept on. The breakfast had a great selection of hot items. I particularly enjoyed the outdoor spa, located on the patio with a heated pool. The patio and restaurant have a wonderful view of forested mountains to the north. I very much enjoyed my stay at this Best Western.

"Relaxing stay"

4
Diane P, Peoria, Arizona 24/10/2017

We love this place because of the outdoor fire pit, the lounge and comfortable rooms. Sometimes they have entertainment in the lounge but not this time. They have a great restaurant and cute gift shop as well.

"Very nice hotel in Williams"

4
puppymama1, Canton, Georgia 17/10/2017

We stayed here for 2 nights for our Grand Canyon visit. We picked the town of Williams specifically because we wanted to use Marvelous Marv for our tour of the Grand Canyon, and he is based out of Williams. This Best Western is one of the nicer hotels in Williams.. it is up a hill in a wooded area, so not too much road noise, even though it is right off I-40 and the main road of Williams. The room was clean, the free breakfast was good and the location was perfect. Very close to the main area of Williams with gas stations, grocery store, restaurants and shopping only a few minutes drive away. The wifi was slow and intermittent and I had to stand next to the window in the room in order to use my cell phone, but I would recommend this hotel if you are planning to stay in Williams.

"Find somewhere else to stay"

2
Jeffrey T, Benson, United States 16/10/2017

I've stayed in Best Western properties for 60 nights during leisure travel in a variety of states this year, so I have plenty of experience on which to base my opinion, that ,for this property, is not good. I found it to be seriously overpriced for what you get, even when using Best Western Rewards points. I found the staff to be lacking in commonly expected customer service, the room ( I had a king suite) to be nice, but not deserving of the price. These days, even significantly more modestly priced chains offer in-room microwaves, but this "Plus" property did not. They also have coffee in the lobby, but you won't find that here. The Interstate exit was closed due to ongoing construction, but there was no signage at the detour exit for this hotel that is nicely secluded in the woods. Good points were cleanliness of the room and breakfast area, ample seating for breakfast and the usual hot and cold breakfast offerings. The shortcomings of this hotel and staff make me question the merit of its being classified as a Best Western Plus. Because of the lack of value I found, I would recommend that you find somewhere else to spend your travel money.

"Birthday Stay"

5
maryaA8733MI, United States 16/10/2017

Nice hotel with live entertainment on a Tuesday night, very friendly staff, great breakfast, hotel a little pricey but great experience. Could use more attention to the hotel lobby restroom during happy hour

"Wonderful stay"

5
Marcia H, Vancouver, Canada 15/10/2017

Check-in was easy and the two staff members at the front desk were very helpful. Our room was large and clean. Each bedside table had a charging station and a lamp with cool, easy-to-use-in-the-dark light switches. There was a nice-sized refrigerator, but no microwave for rewarming coffee, etc. There was no safe in the room, though there were apparently safety deposit boxes at the front desk for those in need. The bathroom had quite a bit of counterspace, lighting around the large mirror, a rain-shower shower head that was positioned high enough up the wall for tall people like myself (a very welcome 'plus'), a heat lamp on a timer, and lots of towels. There was no bathtub, but the shower floor was textured, plus a rubber mat was also provided. The one strange thing I noticed is that there wasn't a towel rack on the wall for hanging in-use hand towels or washcloths near the sink. The heated pool area was large, with plenty of lounging chairs, and as well, quite a number of chairs and tables in an area outside of the pool itself. The hot tub was more spacious than we were expecting, and in a nice, relatively sequestered area outside, but the jets were a bit, shall we say, 'energetic'. Breakfast was wonderful. The pancake-maker unit was a first for me and very cool. We did not eat in the restaurant, so can not comment on that. Overall, our stay was great, and if ever we are back in the area again, we will stay here without a second thought.

"Pleasant stay in Williams"

4
cgaskell2016, Vancouver, Canada 15/10/2017

We stayed here for 2 nights. Good central base to Flagstaff and the Grand Canyon. After check in we were able to go to the lounge and relax over a drink. The king room was very comfortable. It's nice to have a sofa in a room. Everything was exceptionally clean. Very quiet hotel. The only complaint is that the bar fridge was rather noisy and we had to unplug it for the night. Williams is a nice town to stay. It is on the Route 66 and has alot of cool shops and restaurants.

"Great hotel. Great location. Great staff. Overall great value for the money. Convinced me to use the Best Western chain"

5
24gregoryw, Ocean Isle Beach, North Carolina 10/10/2017

Great value for the money. Excellent hotel and staff. Convinced me to use Best Western more often. Excellent breakfast was a bonus. Beautiful setting and views. Convenient location and close to amenities.

"Very nice stay"

4
W2836DVandream, Colorado Springs, Colorado 09/10/2017

Very pleasant stay. Easy drive to Grand Canyon and back. Quiet location away from all the congestion of other Grand Canyon tourists staying closer to the park. Complimentary full breakfast was nice and had ample selection of items. Room was spacious, clean and arranged nicely so we weren't tripping over each other. Enjoyed visiting Williams on two evenings during stay. Good food and friendly staff. Would definitely recommend and return if in the area again.

"Keep it simple and clean."

4
Daniel H, Radcliff, Kentucky 09/10/2017

Nice hotel. Clean and well lit. The rooms are sensible and comfortable. I have no complaints about the service I received and the staff was nice and considerate. #grandcanyon, #southrim, #route66, #family

"Very nice"

5
sreed92253, Palm Springs, California 08/10/2017

The Best Western Plus of Williams Az was a very nice comfortable place to stay... The Bar was great and the Restaurant was good... I would say great but there wasn't much for a vegetarian... Breakfast was good and is included in your stay. The room was very clean and newly renovated... I will definitely stay again.

"Recommend"

5
Julie B, Jeffersonville, United States 08/10/2017

Beautiful, clean hotel. Nice staff, excellent breakfast. I'd recommend for a stay if visiting Grand Canyon South Rim about 1 hour away or Route 66. We stayed just one night, staff made nice recommendation for dinner in town.

"SUPER NICE ROOM!"

5
stephclarkecpt, Los Angeles, California 05/10/2017

This hotel has renovated and it's the best room I have stayed in yet at a Best Western. Most comfortable bed I've had and the amenities were awesome! Internet speed was quick and room super nice! HIGHLY recommend especially if you are going to The grand Canyon! Close location without having to pay prices too high!

"Grand Canyon"

5
Kevin W, LK Arhd, United States 04/10/2017

My Wife and myself were very pleased with this Hotel. We didn't arrive until late after a full day of driving but it was worth every penny. Price for the room was very reasonable for what we received. The place is Beautiful and would recommend highly.

"Beautiful surroundings"

5
Ray B, Boulder City, Nevada 04/10/2017

Everything was perfect Except the bed sheets. I didn't expect luxury sheets but certainly not sand paper. Over All, wonderful experience. Loved the Kachina lounge. Decor superb! A little pricey to purchase. Only an hour from Grand Canyon.

"Breakfast is horrible"

4
43brynnee, San Diego, United States 04/10/2017

Everything was good and the restaurant for dinner was excellent. However, the internet goes in and out and the breakfast is horrible. The rooms were clean and nice enough. The pool was even heated even though it was cold outside.

"Very nice and new"

5
lovetocamp90808, Long Beach, California 02/10/2017

My husband and I took a short vacation to Flagstaff and Williams, AZ last week. We stayed at the Best Western Plus Inn in Williams and were very impressed with everything about it. The room was very comfortable and very clean with ceramic coffee cups and good quality coffee in the room (I like my am coffee). The bed was comfortable as well as the room and the bathroom was very nice and roomy. There were nice breakfast offerings in the morning. The hotel is located close to Interstate 40 and easy to find. It is up on a hill surrounded by trees where it's very quiet. The parking is plentiful too. In the evening there was live entertainment that was very good and there is a lovely steakhouse located inside near the lobby. It was so nice that we didn't want to leave! The every staff person we encountered was very helpful and pleasant. We will definitely stay there again on our next trek though northern Arizona.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Wow...Wow...What a review! Thank you! Thank you! We are happy that you chose to stay with us and most of all that you plan to return for a visit. It was great to read that you enjoyed our Staff, Hotel, Western View Steakhouse and our Entertainer, Omar. You had the "Total Experience"...and I am glad that you "didn't want to leave". That says a lot! We will be here, until your next visit. Please be safe in all your travels.

"Good stop before Grand Canyon"

4
Opal4775, Wisconsin 28/09/2017

Nice hotel just west of Williams. Nice rooms, great breakfast, friendly staff. Entertainment in evenings in bar area. Downtown is about 1 mile east with several restaurant choices. Recommend as a stopover before Grand Canyon.

"wild west williams"

4
User 28/09/2017

Stayed at the BW Williams for 2 night on our Canyon tour of Az. The hotel is conveniently located near the I40 as only a few minutes from the Williams downtown area on Rt66. The town is very true to it's roots as a western hub and its heritage along Rt66. A fun place to visit.

"Great Stay!"

5
311virginiah, Cherry Valley, United States 28/09/2017

Peaceful stay since this BW was on a hillside away from traffic noise and pedestrian chatter. Super breakfast but it was served only until 9:30 am which was a little early for vacationers relaxing and sleeping in. Amenities such as gym, lounge, restaurant and gift shop were easily accessible.

"Resort Feel without the Price Tag"

5
westernmeggie, Western Australia 28/09/2017

Secluded in the pines, you wouldn't know you were a 'stones throw' from the main street of the beautifully historic town of Williams. This hotel is beautifully appointed with great service. The rooms were spacious and comfortable. My only slight frustration was having the bathroom and closet doors both opening into the small 'kitchette' area - not perfect but manageable. After 3 months travelling the US we enjoyed our best breakfasts yet. Loved having 'real' cutlery and crockery instead of the usual single-use, through way kind. Also loved being able to eat-in at the restaurant with live entertainment - all at a reasonable price. Easy access to the Grand Canyon, lovely town to explore. I can't recommend this hotel more highly!

"Tremendous Hotel!"

5
JimA2003, Doylestown, Pennsylvania 27/09/2017

We really enjoyed our stay! The hotel staff, Christina, provided many outstanding suggestions where to tour and how. The hotel was perfect. (Clean, organized, friendly) We met so many nice employees and guests! Mona in the Dining area kept breakfast organized, clean and she was very helpful and friendly! We traveled with Canyon Dave's Tours to the Grand Canyon and our guide, Kenton, was extremely knowledgeable! A perfect vacation!

"Southwestern Decor, beautiful surroundings, real easy on and off interstate"

5
2doglady, Knoxville, Tennessee 22/09/2017

The website kept saying this hotel was full and this was where I wanted to stay so I called a couple of times before our trip and did manage to get a room after all! This was such a nice place -- nothing especially fancy but decorated more than most hotels, very clean, and so quiet. The room had a small refrigerator, too. The staff was pleasant and helpful on check-in and check-out. They have a small gift shop there in the lobby for snacks, miscellaneous items you may have forgotten, and gifts. The breakfast area was spacious and food was fine. We went to Route 66 to eat dinner. Overall our stay was short here at the hotel, but we were very pleased. I certainly recommend this hotel and would stay here again if I am in the area again.

"Excellent value for your money"

5
SuePhoenix, Phoenix, AZ 21/09/2017

I think this hotel gives you an excellent value for you money. AAA rates. I liked this hotel because it is nestled in the ponderosa pines, rather than being right on the highway or "in town". Williams is a super cute little town on Route 66. This hotel is a great place to stay while exploring Williams and surrounding area. There is ranger station about a two minute drive from the hotel that will give you a map of very lovely hiking trails very close by. The hotel staff were all very friendly, especially the ladies at check in. The rooms were clean and large (we had a king bed and the room actually had an additional sitting area with an additional TV ` but I don't think that's true of ALL the kings rooms). There was a refrigerator and coffee maker. Our room looked out to a pine forest. There is a pool and a hot tub, and a very nice hot free breakfast. If I had one tiny criticism it would be that the hot tub was not hot enough. Warm, but not hot. I loved this hotel and would stay here again. We ate dinner at the restaurant and it was very pleasant. They had a guitar player in the lounge. I feel I need to add that it's my firm belief that if you are going to the Grand Canyon, the best way to do that is to book a room at the El Tovar, The Bright Angel Lodge or the Kachina Lodge and be right there on the rim there for sunset and sunrise when the crowds of people are gone! These three hotels are right on the rim and worth the extra money. Nothing, nothing, nothing wrong with the Best Western, just not my opinion of the best place to stay if visiting the GC. Oh yes ~ and gas in Williams was 50 cents more per gallon than we paid in Flagstaff. Fill up elsewhere.

"Lovely setting"

4
Linda C, Private 20/09/2017

Beautiful location and grounds. Private jacuzzi with strong jets staff welcoming but room lacked a micro and the sofa was uncomfortable seating for a three night stay. Night shift young girl for early checkout was a bit disheveled and unfamiliar with computer, only 2 weeks on the job, sweet girl though.

"It was great."

4
wayners2017, Lancaster County, Pennsylvania 19/09/2017

Everything was ok. The room was great except for the air went down at 11pm. Pool was super. Could have had a complementary breakfast. All the other Best Westerns we stay at offers breakfast. Why don't you have a free breakfast?

"Welcoming and clean delightful location"

5
robertmV5100AT, lakewood, United States 19/09/2017

We have stayed at this location several times and enjoyed it. WE would recommend it to others. The rooms were clean and we had a delightful view. It was freeway close and easy to find. The variety of food was excellent.

"Vacation with out of state guests"

5
G M, Scottsdale, Arizona 14/09/2017

Entertaining friends from out of state and spending time at Grand Canyon. excellent Hotel in all respects. To fulfill required number of useless words as required to complete your surveys required text would be waste of time.

"Nice overnight stay"

4
John M, Meridian, Mississippi 14/09/2017

Stayed here for 1 night. Was very comfortable. The rooms are very large and clean. The hotel has a restaurant and bar with live music. The only down side of this property is the price. I feel it is overpriced and one can get the same amenities for much less.

"Williams Stay"

5
richardmS6841BY, Tucson, United States 13/09/2017

The hotel was clean and the staff was excellent. Check in and out was easy and quick. The hotel was located in a quit area and was easy to get in and out. Close for eating in or going out. I would stay again, no question. Good value but not cheap. breakfast was good but needed a little more variety for longer stays.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thanks for your wonderful review and comments about our Staff and Hotel. We do appreciate all your suggestions because they truly help us continue to improve. But, was delighted to read that you would stay with us again...best compliment ever! We want you back and also, please be safe in all your journeys.

"Trip with friends"

5
User 13/09/2017

This is a plus hotel. Overall a very nice facility. Great bfast options. Check in/out was smooth. A/C ran very well. Beds were comfortable and not too soft. Though we got there late in the night I did find some pizza and fast food places open close by.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
We want you back at our Hotel, when you visit Northern Arizona again! We appreciate your time and all your efforts in sharing your comments with others. We do like to read your perceptions because it does help us improve what we are doing in the Hotel. Please be safe in all your travels.

"Top notch"

5
PennyMax, San Luis Obispo, CA 11/09/2017

Williams best western is absolutely over the top for best westerns. Friendly staff, beautiful location. It's a little out of town, but worth it. Beautiful collection of kichinas. Close to the golf course and they have all the aminties you could ask for You won't be sorry

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for staying with us and we are so happy to read how much you enjoyed your visit with us! We appreciate you taking your personal time to share your comments with others. We hope to see you again when you are in Williams, Arizona. In the meantime, please be safe in all your journeys.

"best place to stay in Williams"

5
vondaw688, Ottumwa, United States 07/09/2017

I highly recommend this hotel. Stayed here several nights and the staff was very friendly and helpful. The room was very clean and the beds were very comfortable. No question that when we come back to Williams, we are staying here. The hot tub was one of the best I have seen at a hotel. The lobby was gorgeous -something you would see in a high dollar hotel.

"We Loved Our Stay And So Did Our Bike"

5
Fred C, El Paso, Texas 06/09/2017

My wife and I traveled from El Paso to Williams on our motorcycle to spend a couple days at the Grand Canyon and the Sedona/Flagstaff area for the Labor Day weekend. Being a Harley Owner and member of the Harley Owners Group, we received a discount for staying at the Best Western. With our reservation, I had requested a secure place to park my bike and if possible a room where I could keep an eye on it. I was pleasantly surprised when I was told that I could park our bike next to the front door under the roof. We were also given the room on the 2nd floor directly over the area where the bike was parked. Thank you Best Western Plus Inn Of Williams for catering to the needs of us motorcycle riders and understanding how paranoid we are with our valued 2-wheeled treasures. All of the staff at the Inn were super friendly and helpful. The room was clean and comfortable. The setting among the pines was beautiful and quiet. We especially enjoyed the breakfast buffet each morning. We found the food to be better than found most other hotels in this category. We also appreciated the fact that they use real dishes and silverware. As a final note, I want to recognize the young lady working the breakfast area. She was there every morning and was attentive to the diners' needs and was friendly to everyone. She made a good breakfast a great breakfast. She deserves a raise.

"wonderful inn"

5
george s, Truth or Consequences, New Mexico 06/09/2017

on our way to vegas, we stopped here for a night, excellent staff, facilities, room, and the view is spectacular... hiked around in the woods a little bit after dinner... so peaceful, and serene. uised the gym in the morning, niicely equiped, and had a wonderful hot breakfast afterward... staff was very friendly and helpful... we will be back... thanks.....

"Great surprise!"

4
Rebecca P, Cleveland 05/09/2017

I spent 3 nights here while visiting the Grand Canyon. I was so pleasantly surprised by how nice it was. The staff was very friendly and helpful. The rooms are spacious and comfortable. Great value and a great location if you're heading to the Grand Canyon.

"Lake Powell return"

5
368lesab, Huntington Beach, United States 04/09/2017

This hotel has the best staff. From the time we checked in, through dinner and later that evening till we checked out everyone went out of their way for us. We stayed here on our way back from our houseboat trip at Lake Powell. We had dinner in the restaurant and enjoyed the in house entertainment. It was our sons birthday and he was serenaded. We cant wait to stay there again next year. Lesa

"Best Kept Secret"

5
101suel, Danville, United States 31/08/2017

What a lovely hotel with a relaxing atmosphere set in the pine trees. The on-premise restaurant served a delightful dinner and had an extensive menu. Breakfast was delicious, too. Decor was pleasing. We'll be staying at this hotel often when passing through Williams.

"Good breakfast in dramatc dining room"

5
Ana S, Burke, VA, United States 30/08/2017

The breakfast is very good & more generous than many hoyels in a chain. The dining room has soaring window views of the lovely pone environment & the unterior design features Kachina dools & other Native artifacts. Very attta tive. My room seemed newly renovated & was very pleasant. Staff was helpful & friendly. The price was reasonable, especially considering the proximity to the Grand Canyon during high season. I have returned to this hotel aeveral times & find it a welcome place.

"Over-rated"

3
TJandTR, Portland, Oregon 29/08/2017

Our king room was clean, the A/C worked, and the mattress was good. All the employees seemed to like working there and were friendly and helpful. But this motel does not deserve the high ratings on TripAdvisor. I stay in Best Westerns several times a year and most of them are better than Williams. From inside our room, we could hear people in the hallway. The bathroom had no towel racks or hooks for clothes. In-room wifi kept disconnecting. Our phones had no T-Mobile reception in our room. The carpet in our non-pet & non-smoking room smelled like pets had been there. The little fridge vibrated its cabinet and ran loudly most of the time. A compressor ran and vibrated our 1st floor room near the pool. Breakfast service was excellent, and the food was plentiful but the only yogurt was artificially sweetened, fruits were canned, meats looked pressed, oatmeal was seriously watery, and the gravy looked like flour. I was happy to just use their utensils and milk with my dry cereal and dried fruits. Thankfully, there was no TV in the breakfast area.

"Always a pleasure"

5
castaicresident, Castaic, CA 28/08/2017

This was our second time staying at this hotel. This time, we had driven up from Durango, CO and stayed at the Best Western Mountain Shadows there. In contrast to that one, we breathed a sigh of relief as soon as we walked into the Best Western Plus of Williams. It is well appointed, classy, roomy and the service is excellent. There were beautiful views out the window and from the pool and spa. There were Bath and Body Works toiletries in the bathroom and the shower was very nice. No bathtub, but I didn't mind that. No clothesline, which I did mind, but not a deal breaker. Good breakfast, with a yogurt dispenser (that makes it more environmentally friendly and less wasteful) and do-it-yourself pancakes though there was no waffle maker, which some people might prefer. They had special longer parking spots for vehicles that were towing trailers or boats. My husband and I were on an 8-day road trip through Nevada, Utah, Colorado and Arizona and this was probably the best hotel we stayed in.

"Pleasantly surprised"

5
Cindy A, Westminster, California 27/08/2017

This was a great hotel to stay for a couple days. After driving through Williams, I was worried about the condition of the Best Western, but pleasantly surprised when we arrived. It was nestled in the woods and the hotel decor was impressive. The room was clean, well maintained and I felt a sigh of relief upon entering the room. Everything worked well and very much enjoyed our stay. The breakfast was okay and could use some healthier options, but the lowfat yogurt was a good alternative. All in all, this was a great stay!! I do recommend this hotel.

"Great Resort and Hotel"

5
David A, Mesquite, United States 21/08/2017

I travel a lot, this was one of the best Hotels I have stayed at. I would recommend it based on price, comfort and staff. The View and patio were awesome! We are going back again soon for more time and to relax.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Wow...thank your for the nice comments in your review. We are so happy that you enjoyed your stay with us and are planning to return....greatest compliment ever! Please be safe in all your journeys.

"Lovely atmosphere"

5
User 21/08/2017

We stayed there for a few night. We traveled to Grand Canyon everyday, which was easy and quick. The location of the hotel is great and lovely with the trees. We absolutely loved our stay and the outdoor pool and jacuzzi. The reception staff was very nice and helpful. The only downhill of our stay were the dirty plates at breakfast (we had to go down through at least 4 to find one clean plate) and grumpy staff at breakfast area. Chatting away in spanish and busy with their own business. At least the food was fine, but seeing the moody lady didn't help.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for your review and descriptive comments about our Staff and Hotel. We thank you so much for bringing to our attention areas that we can improve on for complete guest/customer satisfaction. I truly apologize for the "grumpy-moody" staff lady at breakfast and dirty dishes! There is absolutely no excuse for dirty dishes. And, you do not have to endure bad attitudes from anyone while you are staying with us. Thank you, again for bringing this to our attention. We hope that you will stay with us again when you are in Williams, AZ, in the meantime, please be safe in all your travels.

"Great affordable hotel"

5
lesliebM6534PD, Phoenix, Arizona 21/08/2017

Excellent value for the money! Nice setting, friendly staff, clean spacious rooms, on-site restaurant (the food was amazing!), so many amenities for what you pay. The complimentary breakfast had the most selection I've ever seen. If you need extreme silence, ask for an end room, as the walls are kind of thin, and hall and lounge noise does carry a bit. I would stay here again in a heartbeat.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
We want you back to stay with us again! Thank you for choosing us and writing such a positive review and complimentary comments about our Staff, Hotel and Western View Steakhouse. Please be safe in all your travels.

"Lovely location"

5
Happily-Retired4344, Redlands, California 20/08/2017

This hotel is located up off the highway among the trees in a beautiful location. We enjoyed the good service and lovely room, and would recommend this to friends. The mattress was a little bit hard for our liking, but new and clean.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you so much for choosing to stay with us. We hope that when you are in our area again that you will plan to visit us again. Thank you for recommending our Hotel to your friends, we could not ask for anything more...best compliment ever! Please be safe in all your travels.

"Great Stay, great service"

5
User 20/08/2017

Don't know, but so well kept it seemed like a new facility. Staff was courteous, prompt and helpful. Breakfast was varied, generous and very good. Elevator was awkward to use with luggage cart and only on the west end of hotel, so if you need one insist on room nearby.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us and writing such a complimentary review on our Staff and Hotel. We do very much appreciate all the feedback on the elevator and it truly helps us improve. Glad that you enjoyed the breakfast and variety. We hope that you will be back when you are in our area, again. Please be safe in all your journeys.

"Repeat Customer"

5
33ayset, Torrance, United States 17/08/2017

I travel between California and Texas regularly to visit family. This is always on my list of places to stay. I originally picked it because it is pet friendly, but even when I am not traveling with my dog I stop here. The location is beautiful. It has an outdoor patio and fire pit. The on-site restaurant is a wonderful place to go after a long day of traveling.

"Away from traffic flow."

5
R7458XMmarkt, AZ, United States 17/08/2017

Stayed 08/15/17. Sits back from highway so no highway noise. Surrounded by pine trees. Internet work very well, streamed Netflix. Included breakfast buffet had usual continental fare plus scrambled eggs, gravy, biscuits, sausage. Whole fruits, fruit bowls. Air conditioning worked well. King bed, sofa, flat screen TV. Plenty of room lighting. Elevator is located at end of building rather than in center by lobby. Quite a walk if your room is upstairs and at the far opposite end of hallway and you are making multiple trips to bring luggage upstairs. Second visit to this property. Used as stop on Route 66 road trip.

"Disappointed This Time"

5
Cheryl P, Woodruff, South Carolina 16/08/2017

This has always been the greated Best Western we have ever stayed. But this time was a bit disappointing due to the HVAC problems and the room had not been sanitized prior to our occupation of the room.

"Williams AZ BWP"

5
Q5466SIjillc, Glendora, California 13/08/2017

This hotel is a great spot to get away. It's quiet and tucked away from hustle and bustle. The staff at the front desk, restaurant, housekeeping are extremely helpful and friendly. This is our 2nd stay this year and plan to back often.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
We want you back! ...in fact, just make our Hotel your "Home away from Home". Truly, we thank you for taking your personal time to write such a complimentary review and adding such kind comments about our Staff's guest/customer service skills. Please be safe in all your journeys, until we see you again.

"Excellent Value"

5
User 13/08/2017

Excellent value-clean, wonderful staff, once rooms, very good breakfast. Only problem was mosquitos out by pool/hot tub and I had not brought bug spray-that said it was due to the short rainy season. I would definitely go back.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
We are so glad that you chose to stay with us! Thank you for your descriptive comments about our Staff and Hotel, we do truly appreciate them and use them to improve on our service and facilities. So sorry about the mosquito situation...they were not invited guests, and very hard to control (humor). Thank you for your understanding. Please be safe in all your travels.

"Better than expected!"

4
kas400, Newark 10/08/2017

Stayed here one night with my family en route to the Grand Canyon. We booked a Best Western Plus in Sedona as well. I was expecting the Sedona hotel to be the better of the two from the higher price and photos online. However, this hotel was much nicer. Rooms were large and clean. No great views because of the location but you're not in the room very much so that's not a negative. Although outside of the main town, parking there wasn't an issue. The pool and hot tub were very nice. Breakfast was better than expected and there was plenty of seating. For the cost, location, and quality, it's definitely worth it. I'd stay here again.

"Grand Canyon adventure"

4
LK F, Chicago, Illinois 08/08/2017

Hotel was clean. They would not allow early check-in which was a little inconvenient. The bar had good drinks the food at the restaurant was very good the breakfast buffet that was included was quite comprehensive. A very easy approximate hour drive to the Grand Canyon on a two-lane Highway

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us and enjoy our amenities. We are so happy to read that you enjoyed our Western View Steakhouse and Kachina Lounge. We hope that when you are in Williams, Arizona that you will plan to stay with us again. Please be safe in all your travels.

"Excellent Hotel and Restaurant"

5
Happa71, Yorba Linda 08/08/2017

This was our first time in Williams and first time to visit the Grand Canyon. This hotel is a little away from the middle of Williams amongst the pines. The front desk provided excellent service and our room was very clean and spacious for our family of four including teens and a small dog. Like most BW+ hotels, this one provided free parking, exercise room, self-laundry, free wi-fi and free breakfast buffet. Great hotel in a very nice setting.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Wow...Wow... Thank you for the great review and comments about our Staff and Hotel. We want you back on your next visit to Northern Arizona. In the meantime, please be safe in all your travels.

"Highly recommended."

5
K4893DNdavidw, Pasadena, California 07/08/2017

Lacy & Christina at the front desk were extremely accommodating! Highly recommend this facility to anyone that need a hotel in Williams. Conveniently located to town center and the railway station. Rooms are equipped with USB hubs.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
What a wonderful compliment to Lacey and Christina, please know that I will share this review with them. Thank you for choosing to stay with us and please know that we want you back on a return visit. In the meantime, please be safe in all your travels.

"Not family friendly"

1
Ammo68, Redwood City 07/08/2017

So I stayed with my 4 year old . This hotel had a bank that played in the lobby every night . I could not believe it The noise traveled all around the hotel and trying to get a kid to sleep was difficult at best

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
I am sorry that you child could not sleep during your stay with us. In the future, I would suggest that you get additional information before making reservations , if the hotel you are choosing to stay with has Entertainment. The majority of our guests enjoy our added amenity of Entertainment in the evening hours from 5:30PM- 9:30 PM. To request that we "shut it down"...was not the solution... for the enjoyment of the majority of our guests. But, we did "shut down" early at 8:30PM your first night, as a compromise to your request. I did not understand why, on your second night stay that you did not request to be moved to another room away from our our Entertainment area? Please be safe in all your travels.

"Great stay on way to Grand Canyon"

5
User 02/08/2017

Beautiful hotel! Had a great restaurant in it with live entertainment. Very relaxing sitting outside near the firepit. Staff was great and rooms comfortable. The view was gorgeous and very quiet. Definitely recommend staying here.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Wow...thank you for the wonderful review and comments. We do appreciate your perceptions of our Staff and Hotel, it truly helps us to improve on areas that are needed. We also share your comments with our employees, so that, they learn too! Please be safe in all your travels.

"Travel stop..."

5
DM N, Huntington Beach, California 31/07/2017

Nice BW motel along Route 66. West of town. Never heard the train. Newer model A/C does not blow right on the bed. Stayed here a couple years ago and rooms/bath upgraded since then. Breakfast and Wi-fi good. Evening dinner restaurant and bar lounge. Parking is easy.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us again. We so appreciate your business and happy to read that you noticed our upgrades and improvements. We hope to see you again when you are in Williams, Arizona and we want you to be safe in all your travels.

"Not one negative thing to say"

5
Mcoreo2, Vacaville, California 28/07/2017

I've stayed at many BW hotels but not recently. So when I came to stay at this one I was truly wowed! Great service, spacious clean updated room, good wifi, dog friendly, great Indian and cowboy type decor, lots of parking, the complimentary bfast was pretty good too. Just excellent compared to my previous stays with this chain. Wish I could've stayed another day or two to chill. The in house restaurant was also good, we had dinner there. Highly recommend staying here if you're going to be staying in the area!

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us and we are so pleased that you enjoyed the changes in Best Western..."we are moving on up"! We do appreciate your time and efforts in writing a review and sharing it with others. Your comments are so positive and complimentary and we hope that you will return to stay with us again when you are in Williams, Arizona. Please be safe in all your travels.

"Great property; too far to walk into town."

5
User 28/07/2017

I had never heard of a Best Western Plus before, so didn't know what to expect when I booked it. This place was great! The only drawback was that to go into downtown Williams you had to drive, otherwise, it was an hour long walk uphill back to the hotel.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Wow...thank you for choosing to stay with us! Was happy to read that you enjoyed our Best Western Plus and thought it was great. Please when you return to Williams, Arizona plan to stay with us again. Sorry about your transportation situation...Williams does have a taxi service to the Hotels and Restaurants. Let us know, next time and we can help with local information. Please travel safely in all your journeys.

"Grand Canyon Vacation"

4
Sharla F, Prescott Valley 27/07/2017

This BW+ was very clean, the staff members were friendly and very helpful. The grounds were well kept except for a couple of shipping containers (which would've looked with a coat of paint). The free morning breakfast was what you would expect at most motels, good selection and well stocked. The resturant's menu is acceptable and provides a decent meal for the price.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us and taking your personal time to write comments that help us improve. It is truly appreciated! We are also happy that our Staff was helpful and accommodating to your needs. We hope that you will return when you are in the Williams, Arizona area, in the meantime, please be safe in all your journeys.

"Nice and clean; good restaurant"

5
User 26/07/2017

The hotel has a great atmosphere - not what I was expecting from a BW. The room was clean and the restaurant was pretty good, offering a variety of steaks, salads, and Mexican-style food. I would stay here again.

"Excellent overall experiance"

5
User 25/07/2017

This is a very nice hotel with reasonable prices. We were very pleased with our stay. The breakfast is great too. We will defiantly stay here in the future. They even have washer/dryer for you if needed.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Wow...we are so glad that you liked your stay with us and will plan to return and stay with us again in the future. Best Compliment Ever is a repeat guest/customer! Nice to read that you enjoyed our amenities as well. Please be safe in all your journeys.

"Nice Discovery"

5
Chris L, Oklahoma City, Oklahoma, United States 25/07/2017

We spent a night here after visiting the Grand Canyon, and I would certainly recommend the Best Western Plus to anyone. The room was well appointed, clean and the beds comfortable. Check-in was super fast and the staff friendly.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing our Hotel we are so happy that you enjoyed your stay with us and recommend us to others. Your review and comments are truly appreciated and we want you to come back and make this your home away from home. Please be safe in all your travels.

"Great place on route 66"

5
Patrick D, Calgary, Alberta 24/07/2017

This was a lasy minute reservation to accomodate us from a rainy day (and night) where the staff was really helpful and cordial. The hotel (lobby, room, restaurant and lounge) were in great condition. Thelocation is great with easy access to highway 40. Will stay there againfor sure, if in the area.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Best compliment ever... to our Staff and Hotel is to say that you will return and visit us again in the future. Thank You and we greatly appreciate your review and comments about our Staff and Hotel. Please know that we will share this review with them. Please be safe in all your journeys.

"Great place to stay..."

5
User 20/07/2017

We have found the BW to be a great place to stay. It offers clean and comfortable rooms, nice breakfast and above all friendly and helpful staff. What more could one ask for in their travels. I would highly recommend the BW for holidays or for business trips...you will be pleased with the experience.

"Quiet and seculed"

5
User 19/07/2017

Hidden in the pines above rt 66 at the west end of Williams this is probably your best choice for a relaxing stay. Ride the train to the canyon one day and visit Bearazona the next. My vote for worst place to eat is the South Rims Garage but the libations are pretty good.

"Small Town Jewel"

5
P4472EBannes, Midlothian, United States 19/07/2017

My sister, my son and myself stayed two nights at this hotel. It is a gem, up a hill, off Route 66. It's clean, quiet, decorated well, has fast WiFi, very clean pool and jacuzzi, and fabulous free breakfast. There's also a lovely restaurant open for dinner, although we didn't eat there. Most importantly, the staff, from front desk to Maintenance and Housekeeping, were friendly and helpful. My son left his precious Teddy bear in our room at check out, and we were long gone when we realized. I called, and they didn't stop looking until he was FOUND! Very important customer service skills! Recommend this location highly!

"Rivals 4-5 Star Hotels"

5
897eileenf, Cedar Creek, TX, United States 18/07/2017

I used to have a job where I traveled extensively on an expense account. I stayed in many 4-5 star hotels. The BWP at Williams, AZ rivaled any of those experiences. However, unlike pricey 4-5 star hotels, the BWP in Williams provided both coffee and an excellent/extensive breakfast. Staff was friendly and courteous from check-in to check-out and in between. Wonderful.

"Great breakfast!"

4
User 17/07/2017

Very quiet rooms and easy access to the ice machine. I really appreciated the breakfast setup using real silverware and plates. Made me feel like I was at home. My children really liked the 6 foot outdoor pool and the nightly entertainment was a nice touch to an overall wonderful stay.

"Great location."

4
davidtd2017, Oxford, United States 13/07/2017

Good location, and staff and hotel were excellent. Family really enjoyed the stay. Breakfast was very good. Close proximity to sites especially the Grand Canyon. Also saw Sedona, Pueblo ruins and a volcano we didn't know existed.

"Great place to stay when visiting the Grand Canyon"

5
sheilagG3690DT, United States 12/07/2017

Loved this hotel! Clean, comfortable rooms, fabulous complementary breakfast, beautiful pool/patio area. I would gladly return to this hotel. Only one downside, no in room microwave. Easy drive to the Grand Canyon, short drive to downtown Williams.

"Best of the Best Westerns"

5
TravelingGirlyGirl, Broken Arrow, Oklahoma 11/07/2017

We started staying at Best Westerns last year and have had some nice hotels. This one was, by far, the nicest yet. The room was beautiful, bed was comfortable - everything was very clean. My husband was impressed by the lighted mirror in the bathroom.The room had wood plank tile instead of carpeting. It looked very elegant and probably stays much cleaner than carpet. We had a drink and appetizer in the bar right off the pool area (beautiful) while listening to live music after we checked in. The next morning I got up early and took a walk around the area.The hotel is right off the highway but in among the pines. There's just something about the smell of the air! I had received an email for $20 off the next stay through a rewards program but wasn't sure how to apply that. The young woman at the front desk read my email and made sure we received the discount when we checked in. I can honestly say

"Tucked Away"

5
Jim J, Las Vegas, Nevada 11/07/2017

We visited over the 4th of July. The staff was very pleasant. We ate dinner in the steakhouse and found the food to be better than average "tourist restaurant" quality. The property has a great layout for the outside amenities. Great fire pit next to the pool. We were lucky enough to have one of the four rooms with a small balcony. We sat on the balcony and watched the fireworks. All in all, a great stay.

"We've been to a few Best Western, and the "Plus" maybe worth the extra few dollars!"

5
Onephzw, Albuquerque, New Mexico 10/07/2017

Stopped for the night before heading out to Grand Canyon next morning. ( 1 hr. drive) I was impressed by the surrounding. The hotel nestled on a wooded hill but right off the freeway exit. Very nice continental breakfast with high quality eggs and pancakes. The lounge were nicely decorated with what looked like a stage for alive band at night. I would of gone for a sit if we had the time that night. Rooms are clean and easily accessible ( unlike another hotel I'm about to complaint about, haha). Somewhat not related to the hotel but just an observation: the gas station right at the turn to Best Western Plus had the HIGHEST price gas compared to other surrounding stations by up to 50 cents per gallon. It added up when you are refueling an 40 gallon RV!

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us, I hope that you will return when you are in Northern Arizona, again. Your descriptive comments about our Hotel... helps us to keep getting better for our guests/customers... like you! Please be safe in all your journeys.

"Best Western - Williams, Arizona"

5
Angela M, Thomasville 05/07/2017

Lovely big room, excellent restaurant and staff. Close to Bearizona which we were visiting the day after our stay. There are no cons for this hotel or staff and many pros - the restaurant offers excellent choices (one of the very best meals we had on a two week cross country trip). Great breakfast offering, clean rooms, wonderful amenities. I am particularly partial to "real" glasses and coffee mugs and they are provided here. Easy to get to right off I-40.

"Great hotel"

4
Maydreamscometrue, Arizona 04/07/2017

We booked three rooms and they put us all right next to each other. The rooms were a good size and very clean. The room has a fridge. Good breakfast, nothing fancy but it hit the spot. Everyone at the hotel was very helpful and nice.

"Best - Best Western Yet"

5
REX C, Sacramento, California 03/07/2017

We stayed at this Best Western on 1 July 2017 and found it to be the best Best Western we have ever stayed at. The room was excellent. The USB and power outlets located on the desk and the night tables was SMART--beats having to do contortions trying to plug a phone in behind the bed. The bar, gift shop, and fire place were really nice. Breakfast was good, it actually had eggs and meat as opposed to the bread with a side of carbs.

"Great Hotel!!"

5
Michelle F, Oklahoma City, Oklahoma 03/07/2017

Secluded up on a hill. Only two floors but had a lot to offer. Free breakfast that has a lot of choices. Free internet. Nice size outdoor pool. Lounge area with full bar. Nice size rooms with queen size beds. Refrigerator with a big counter above. Nice size bathroom that will fit two people getting ready. Plenty of towels. Staff was very friendly and helpful.

"An Unexpected Delight"

5
pamelabZ6171VD, Syracuse, United States 29/06/2017

We liked this hotel so much that we decided to stay an extra day. Aside from the cleanliness of the room, the bed was super comfortable! The breakfast was more than satisfactory too. We especially liked the location. Close enough for our trip to the Grand Canyon - and we loved the town of Williams - an unexpected delight.

"Best of Williams, AZ"

5
RaftingSisters, Santa Barbara 29/06/2017

This hotel is set up against the mountains with pine trees and evergreens that are beautiful. The propertyis very well maintained and the staff couldn't be nicer. Great little gift shop!! The proximity to route 66 is fantastic, and the town is very welcoming as well. Staff helped us find a car wash and was very accommodating! Great place to stay to take the train to the Grand Canyon as well!!

"Great"

5
User 28/06/2017

The rooms were very clean. The staff extremely friendly. The location was perfect. Fairly close to the grand Canyon. Downtown Williams is adorable. And is close to flagstaff too. The pool was clean and pretty. The hot tub was clean and soothing. The restaurant is a bit expensive.

"Love this Chain. Highly reccomend this place"

5
TDORTT, Amarillo, Texas 28/06/2017

This Vacation would have been perfect if I could have found one of these or a Bw Plus for every motelThis chain has suprpassed all expectations for 3 weeks of traveling from Central Louisiana to all of the west Coast and back. The rooms are fab. The grounds are gorgeous Here. This is the best hot tub ever. My kids enjoyed the pool. Lounge and restraunt. My Favorite place to stay is with this chain.

"Love this hotel"

5
Jujobee, Arizona, United States 28/06/2017

We stay at this hotel overtime we visit Williams. They have a great restaurant inside. Nightly entertainment is a singer who has a huge repertoire! Very friendly staff! The rooms are quiet and very clean!

"Comfortable stay."

5
Justin O, Temecula, California 22/06/2017

Excellent hotel staff. Outdoor fire places and tables were well placed. Was a business trip for me but still enjoyed the hotel. Location of hotel is on the outskirts of town with only one restaurant nearby.

"Great visit!"

5
Joanne L, Phoenix, Arizona 22/06/2017

Wonderful stay.......great restaurant!! I highly recommend this hotel and a dinner at the restaurant is a must even if you don't stay there. Treat yourself if you are in Williams....it's worth the trip!!

"Best Stay EVER!"

5
enriques523, New Mexico, United States 18/06/2017

Was very good! I loved the fact that they didn't give no Hassel! They were on top of it! I will be coming back to stay in Williams,AZ and will be looking to stay her again. The staff was very friendly to us that we were very amazed and satisfied!

"Don't stay here if you want a quiet night!"

1
katc2214, Cleveland, Ohio 16/06/2017

The location of this hotel is great, but the noise is simply overwhelming. We stayed on the second floor and had to drag our suitcases up 2 flights of stairs to a room right by both the laundry machines and ice machine. Needless to say, we had to hear the dryer going all night and people filling up on ice at 3 in the morning. Also, there is live music played nightly in the lobby area, which is equipped with huge speakers. We were assured the music would only play until 9pm, but the second night it went on until about 10pm. When we called the front desk to complain, the music only seemed to get louder. I realize that 9-10pm isn't that late, but we're from the east coast, so in reality it was about midnight to us. I stay at a hotel to get a good night's sleep, not for the bad live music in the lobby. The hotel is right on Route 66, so if a hotel guest is looking for some live music, they could go down the road to a bar. We don't need to hear it in our rooms!

BestWesternHotels, Corporate at Best Western Plus Inn Of Williams, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"vines family stay Williams Az."

5
RANDY V, waco, United States 15/06/2017

the BW in Williams is outstanding. Starting with the drive into the parking lot you feel as if you are approaching a resort. Entering into the lobby you are greeted like an old friend the staff are exceptionally friendly and knowledgeable of the area and the amenities of the hotel. The restaurant is equally exceptional, the portion sizes are huge and there is nothing but great food on the menu.

"settings"

4
HELENT9215E1, Arizona 11/06/2017

it was a romantic place . i had a lovely meal & danced to great music. the room was quiet & remember it from a few years agoe., the reason i returned was a memory of a great stay in a excelent place,& hope to return soon again.

"Best Western @ Williams, AZ"

5
G5755UEstevenm, Savoy, United States 08/06/2017

Great hotel experience. Room was very clean and well-maintained with comfortable beds, no issues related to climate control, bathroom, etc. Staff was very helpful and courteous. Great lounge and gift shop. Would highly recommend. Hotel is within 1 hour drive of Grand Canyon Village, very accessible.

"Great in Williams, AZ"

5
User 08/06/2017

Beautiful hotel with wonderful service. Perfect for touring Williams and the Grand Canyon area. Don't miss this one. Convenient to downtown shopping (which is some of the best). The staff at the hotel is friendly and helpful. Breakfasts are the best.

"Nice atmosphere"

5
itsmeagain468, Edmond, Oklahoma 08/06/2017

The hotel was a great place to stay for our continued trip to the Grand Canyon. The room was very clean and comfortable for our family of 4. It seemed to be an older hotel that had been nicely remodeled and updated! A wonderful treat to have breakfast outside on the patio overlooking the mountain view. Loved the bath products.

"Fine hotel for passing through to Grand Canyon"

4
divegirlelaine, El Cerrito, California 06/06/2017

We were passing through Williams on our way to the Grand Canyon, and the Best Western Plus looked about as good as anything in town. Williams is a small town that is nothing but tourism trade for the Grand Canyon, full of small little motels, small little places to eat, and tourist shops. The Best Western is located a bit out of town off Route 66 and I-40, so it is convenient and is away from all the hustle, bustle and traffic (both car and foot) of the main little town. Like most of the tourist hotels that cater to the national park trade, it is overpriced for what you get – I'm afraid that is just the reality when you are doing park visits. Reception was friendly enough and there is a steak house with full bar right off the lobby (see Western View Steakhouse in a separate review). The breakfast area (included in our room rate) was also in that dining area. There was an outdoor pool and spa that we did not use. There is one elevator at one end of the long row of rooms so you could use it if you had large or heavy bags, which we did. The hallways and rugs needed a refurbishment, a theme that held throughout the property. Based on the clientele that we observed, the place seemed to cater to an older, quieter crowd, but we think this was somewhat due to the demographic hitting the national parks during the off-season. It seemed like there were mainly foreign visitors and older couples during this time of the year, but the older, quieter crowd was OK by us since we felt right at home! Overall, the room was dated and plain, all the furnishings were tired and the room really needed refurbishment. We had a semi-suite with a sitting area (love seat with coffee table, room for two luggage racks, and a dresser with drawers). Across from the king bed and two nightstands was a desk with chair and a lamp. An etagere located across from the bed and sitting areas held a TV in the top cabinet with shelves below. The bath area was off the entry with a closet across from the coffee/tea/ice area. The bath had a vanity, toilet and combination bath/shower with an aging tub. We had a mini-frig, but the room was quite dark in general. There was one small window with a filtered view of the pool. A large tree outside the room did provide some privacy. The bed was comfortable enough with the fan and bedding providing a doable sleeping environment. Wifi was OK. The usual buffet type breakfast consisted of eggs, sausage, biscuits/gravy, yogurt with toppings, pancakes, cereals, fruit, coffee/tea, pastries, juice, etc. It was a pleasant enough setting and there was enough seating for what was a good size crowd. The hot food was quite bleak, but then this is true for most such hotel buffets. So, would usually rate this property as a 3, but I took into consideration the norm of properties catering to the tourist park trade and upgraded it to a 4. While I can't rave about it, I consider it among the better of such properties.

""Great place to stay in Williams""

5
cbpdcop, Lebanon, PA 03/06/2017

We had a four night stay here around the end of May. We selected this hotel based on Trip Advisor reviews and were certainly not disappointed. Although just outside the main part of town, the location of the hotel is great. There is a renovation project going on in the hotel but it did not cause any issues for us. All the staff were friendly, the room was clean and the bed comfortable so no problem getting a good nights sleep. The hotel has a fitness center and a pool but we did not use either. Breakfast in the restaurant area was great with scrabbled eggs, sausage or ham, pancakes, cereal, fruit and pastries. The staff taking care of the area did a good job in keep items replenished. Tuesday thru Saturday evening the hotel provides entertainment in the lounge area; nice after returning from a day at the Grand Canyon, about an hour's drive away. Williams is a really neat Old Route 66 town; we were very satisfied with our stay at this Best Western and would definitely return.

"Nice and quiet hotel"

4
WaldekVAL, New York 30/05/2017

This is a perfect location for those who are going to visit the Grand Canyon and other attractions in the area. It is a quiet and clean place with a decent restaurant and breakfast included. It was a little too cold to enjoy the pool but my kids fully enjoyed the fitness room. The outside fireplace and singer are nice touches for your stay.

"Good place to stay"

4
Tammy W, High Point, United States 30/05/2017

Nice place to stay. Staff very friendly. Breakfast hot and good. Room was a little small but seemed to be very updated. The hot tub was not in working order. Attempts were made to fix it but not successful.

"Nice room and great staff."

5
User 27/05/2017

The room was very spacious. The beds were extremely comfortable. We loved the separate table for the coffee maker and supplies, glasses and ice bucket with the refrigerator underneath. The staff were very pleasant, especially the restaurant staff.

"Great place to stay in this fun town"

5
livetoride07, Sacramento, California 26/05/2017

We have been to Williams on a few occasions and have opted to stay in the small motels and B&B's, but this time we wanted the Hotel experience and glad we did. It's a one stop shop and had everything we need, quite, clean, great location and friendly staff almost didn't even have to leave the hotel. Would stay again? Yes

"Fantastic Hotel"

5
Nomadion, UK 24/05/2017

What a find, friendly staff, superb rooms, pool, jacuzzi, excellent restaurant, live music and a fire pit. A really fantastic place to stay in Williams. Can highly recommend the hotel and location, well worth a visit.

"A Good Choice for Location and Quality"

5
Rick S, Saint Louis, Missouri 21/05/2017

We feel the Best Western Plus would be the best choice in Williams for most people. The location was close to the highway but away from the strip in town. You do have to take the car to go into town, but if you stay here you have a car anyway. We ate at the Kicks restaurant next door, very nice and very convenient. The breakfast which was included was very complete (included pancakes, eggs, biscuits and gravy, as well as the usual cold breakfast bar items. The restaurant and bar were both good, and the staff was very helpful. There was a very nice outside deck area with pretty landscaping. Our room was spacious and everything worked. We were unable to get a reservation in the National Park, and feel Williams is a great choice.

"wonderful vacation"

5
lhenbest44, Carl Junction, Missouri 17/05/2017

Great motel, great breakfast, great central room to play games with the family beautiful fireplace. Our granddaughter was able to use a table on the 2nd floor balcony for breakfast while having her dog by her side,Good location coming in from Phoenix and heading to Grand Canyon and other sites Staff was great

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Wow...thank you for choosing to stay with us, we hope that you will make this your "home away from home" place to stay when you visit Northern Arizona. We are so glad that you enjoyed your visit and that our Staff made you feel welcome. Please be safe in all your journeys.

"Return Visit"

5
TMac012, Burns 17/05/2017

Remodel not quite done, elevator will be great addition. Room and facilities were very good, all security features worked as designed, exterior lighting worked. Restaurant was very good and not over priced, food well prepared and presented. If you are a light eater they will split a meal for two, as the meals are fairly large portioned. Live evening music is quite good same musician as last trip 7years ago.Internet speed and connection worked well. Breakfast was very good in quality and variety, well stocked. Tables were bussed frequently and clean. This property sets in a wooded area, pool and hot tub, fire pit, quite nice and well lit, clean.

"Great Property"

5
Mary C, Teton Village, Wyoming 17/05/2017

Rooms are beautifully remodeled and sparkling clean, beautiful setting, excellent restaurant and lounge, great decor throughout. Excellent staff and pricing. Third stay, always want to stay another day.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Wow...thank you for you review and descriptive comments about our Staff and Hotel. We want you back and want you to stay longer your next visit... Until then, please be safe in all your travels.

"Under construction but still nice"

4
tbergster, Lockport, Illinois 16/05/2017

Nice property, decent staff, great deal. They have a washer and dryer, which was nice. We went the first week of April, so it was still a little chilly outside, but we were comfortable and it was beautiful. Plan your meals if you don't want to spend a fortune. We were told to have a decent meal on a budget, try this place down the block. Well, we went to the wrong place and it was terrible and costly. They have a fantastic free full breakfast in the dining room. There is also a Kachina lodge with life sized Native American dolls and various Native American art forms.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for staying with us and we are happy that you liked the Staff and Hotel. We are glad that you enjoyed the complimentary breakfast, along with our Native American artwork, which reflects our Southwestern location. Please be safe in all your travels.

"Super nice hotel!"

5
Elaine R, Bullhead City, United States 16/05/2017

We have stayed here twice now and both times were very enjoyable! Rooms are nice, staff is friendly, food in the steakhouse is excellent and, if you are there Monday through Thursday, you will enjoy Omar, who plays guitar in the lounge area. This BW also welcomes pets and, our first stay here (last October), our dog was allowed to be with us while we enjoyed our wine and dinner on the patio. We did not take her this stay but found that the pet rooms do not vary at all from the "non-pet" rooms. ALL are very nice! We highly recommend this hotel! Oh,and if you stay there, say hello to Ramona who tends bar in the lounge. Very friendly!

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for your wonderful review and comments about our Staff and Hotel. We truly appreciate and thank you taking your personal time to share your experiences with others and we hope that you will continue to stay with us when you are in Williams, AZ. I will share this review with Omar and Ramona, because they made such an impression on your stay. Please be safe in all your travels.

"Really nice visit, solid and reliable hotel"

4
KjunCelt, Punta Gorda, Florida 10/05/2017

Really good hotel with all you would expect. Very helpful staff. Breakfast included, not fancy but hot and a good selection. Quiet location off the interstate and main highway - but still close. A little noisy, especially when the wind was really blowing.

"Great service"

5
Mulgamagnet, Gunnedah, Australia 08/05/2017

Stayed in Best Westerns and this one is right up there. Welcoming front desk, clean comfortable rooms, excellent refurbished bathroom, healthy breakfast option including full cooked meal. Would highly recommend.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for your wonderful complimentary comments and taking your personal time to write a review about us. We are so pleased that you are highly recommending us to others. We plan to use your review in our training of Staff, how important a "Good Welcome" is to our arriving guests/customers. We are hoping that when you are in Williams, Arizona again, that you will plan to stay with us, in the meantime, please be safe in all your travels.

"Excelente"

5
robertooN1949XO, West Hollywood, California 08/05/2017

A home away from home!!! nice and friendly service the restaurant live musc in the evening. This is a plais that I will recommend to friends and family and co workers. I'm looking forward to ve in Williams area later.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for making our Hotel your "home away from home". We are so happy that you chose to stay with us and that you are planning to visit again. Really glad to read that you enjoyed the restaurant and music. Will share the nice comments with our Staff. Please be safe in all your journeys.

"A great base to visit Grand Canyon"

5
realpro5, San Diego, California 07/05/2017

Best Western Plus is up on a hill, very close to downtown area of Williams. Rooms are decent and plenty of towels provided. Jacuzzi and pool are nice. Free breakfast provided is so-so, but eliminates the need to go out and get something before a day at the park. Staff are friendly and helpful.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us and we are happy that you enjoyed our Staff, Hotel and the amenities that we offer. We want you back, to stay with us again, when you are in our area of Northern Arizona. In the meantime, please be safe in all your journeys.

"A great place"

5
gary w, Mammoth Lakes, California 03/05/2017

Been here before, will definitely go there again! Riding a Harley around the country for years have stayed in lot of BW. This one is at the top of the list. Great location, great rooms and a great staff (thanks Rick) make this a great place to stay when visiting the Grand Canyon.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Wow...we are so happy that you are a happy, satisfied, repeat customer that is making our Hotel your home away from home. I will definitely share this review our Staff, especially Rick and let them all read your comments. Thank you for the great review and comments. Please be safe in all your travels.

"Great hotel, nice staff"

5
User 01/05/2017

We stayed in Williams to visit the Grand Canyon this hotel was near local attractions and was affordable. Breakfast was great with a wide selection of foods. The rooms were recently remodeled and were clean. The staff was also very friendly and helpful.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for choosing to stay with us on your trip to the Grand Canyon. We are happy to read all your positive comments about our Breakfast, newly remodeled Rooms and Staff. The complimentary words really encourage us to keep performing the true culture of hospitality. Please be safe in all your journeys.

"Great place!!"

5
Linda R, Merrill, Michigan 28/04/2017

This was a very nice hotel,staff was great room very clean beds great. Breakfast was great ! I will return to this one. Price was alittle more but it's a hour from Grand Canyon ,which was nice we did the canyon first

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
Thank you for your kind review and sharing it with others. We really do appreciate comments about our Staff and Hotel. We are glad that your beds were clean and comfortable. We are looking forward to your return, in the meantime, please be safe in all your travels.

"Very pleased"

5
grisleab, Redlands, California 27/04/2017

Excellent location with great rooms! The beds were beyond comfortable, which is rare for a hotel. The aesthetics of the hotel and room were beyond nice! I loved the live music in the lounge area and the fire place! I would definitely stay there again.

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
We are happy that your bed was so comfortable and that you enjoyed our amenities in the Hotel. We are proud of our Entertainer, Omar...he is definitely very talented. Thank you for staying with us and planning to return and stay with us again when you are in Williams, Arizona. Please be safe in all your travels.

"Service"

5
erikagX4998OD, Los Angeles, California 26/04/2017

We were very happy with the service the gals at the front desk were very helpful and the property was clean and beautiful lobby. Loved the dinning at the restaurant and the entertainment was excellent.. we would recommend this hotel to our friends and family

Sheryl O, Owner at Best Western Plus Inn Of Williams, responded to this review
We are so happy that you chose to stay with us and that your experience was so good that you are recommending us to your family and friends. Thank You! We hope that you will stay with us again when you return to Northern Arizona. I will share your review with our Staff, so that, they understand how our guests/customers perceive their customer service and attention to cleanliness.

"Nice, quiet hotel"

4
Butterflyturtles, Oxnard, California 24/04/2017

Check-in/out was easy. The staff were friendly and the beds were very comfortable. The included breakfast is a great way to start your day. The bar/lounge area was great as was the nightly music. It is not in the middle of town, but about a 5 minute drive and it is just off the highway and quiet. Kids enjoyed the pool and the reception desk has towels for your pool use. They are renovating but we had no issues with it. The rooms come with an iron, refrigerator, hair dryer and free wi-fi. We would stay here again

Sheryl O, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
Thank you so much for choosing to stay with us and even better that you will plan to stay with us again on a return visit. We truly do appreciate your business and all the wonderful descriptive comments that you shared with others. We are totally happy that you and your Family enjoyed our Staff and Hotel. Please be safe in all your travels.

"Great stay"

4
Butterflyturtles, Oxnard, California 24/04/2017

Very easy check-in/out, friendly staff and nice comfortable beds! The included breakfast was pretty good and a nice way to start your day right at the hotel. Kids loved the pool. It is not in the middle of town but it is very quiet and peaceful. They had a lounge/bar area that we enjoyed. We would definitely stay here again.

Sheryl O, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
We are truly happy that your Family enjoyed their visit/stay with us and we are truly appreciative that you would stay again on your next visit to Williams, AZ. Glad that you were able to enjoy all our amenities and the quiet location of our Hotel property. Please be safe in all your journeys.

"Home buying"

5
royg554, Modesto 23/04/2017

The hotel and staff are very good we try to stay here every time we visit the area its always clean and comfortable the bar and entertainment is always fun the hot tub and pool area is very nice the restaurant is a little over priced for me

Sheryl O, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
Thank you for choosing to stay with us again, we do appreciate your business and your repeat business even more! Thank you for your sincere comment about our Western View Steakhouse prices, maybe we could have a few meals with a few different price ranges...thank you for suggesting it and let us work on it! Please be safe in all your travels and hope to see you again when you are in Williams, AZ

"Decent renovations, but..."

4
Joel G, Simi Valley, California 20/04/2017

This is a nice hotel that is in the middle of renovations and I got a recently renovated room. The accommodations are above average, but I think they could have a done a better job at fixing the rooms up. It's still a Best Western hotel (not meant as a compliment). The major complaint I have, which I brought to the attention of the management, is that if they want to keep it nice, they really need to make sure the housekeeping does a better job. The floor wasn't vacuumed well and the tile floor wasn't cleaned. They also didn't replace all of the towels or leave a mat for the floor of the shower, which is slippery without it.

"Good nights stay"

3
R4462TGjohnr, Salinas, California 16/04/2017

We always stay here on our way to NM. Nice location. Rooms in good condition and clean. Outside of Williams but very short drive of less than 1/2 mile from town. Gas station nearby. Easy check out.nice

Sheryl O, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
We thank you so much for choosing to stay with us again, our repeat guests/customers, like your yourself... are so truly appreciated by our entire Staff! It is like...your become part of our Hotel Family. We hope you continue to stay with us and that we continue to exceed your expectations. We are improving and changing through our new renovations, if you have any ideas, please share. Be safe in all your travels and thank you for your continued business with us!

"I'd give them 6 stars if I could "

5
User 16/04/2017

First, the location is great, tuck back off of Route 66. The hotel staff was wonderful and very accommodating. When we checked in we realized our reservation was a king, not king suite as there are three of us. The hotel quickly moved us to a different room with no hassle. The room was newly renovated, great memory foam bed, nice show and a wonderful view. The pool, spa and bonfire were great.

Sheryl O, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
We thank you for choosing to stay with us during your travels. Your comments about are Staff are so appreciated, and please know that I plan to share your statements with them. It was nice to read that you also, enjoyed our other features and amenities at our Hotel. We are happy that you enjoyed a newly renovated rooms. Please come back and stay with us again on your next visit to Northern Arizona. In the meantime, please be safe in all your travels.

"Wonderful and charming hotel"

5
jeryr2017, Albuquerque, New Mexico 15/04/2017

If you are visiting the Grand Canyon, Flagstaff area, this is a great place to stay. The facility is attractive with recently renovated guest rooms. The staff is very friendly with great guest service skills. The terrace with heat lamps and sitting area is lovely. If ever in this area in the future we will stay at this BW again.

Sheryl O, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
Thank you for your wonderful review and sharing it with others. We do truly appreciate your time and efforts to comment on our Hotel and Staff, it helps us to continually improve on our hospitality and attention to details for our guests/customers. Please be safe in all your travels and will plan on seeing you again in the future.

"Best Western Plus at its best"

5
JennyGrassValley, Grass Valley, Ca 14/04/2017

We stay at many Best Western Plus hotels because we have a kid and a dog. This was one of the best! Very clean and quiet, with a nice hot tub and heated pool. We stayed the night before and again after taking the railway to the Grand Canyon, and it was the perfect location: Close enough to be a 5-minute drive to the depot, but far enough away that train noises didn't wake up this sensitive sleeper. Friendly staff. We did our laundry there, which was effortless. Breakfast was the usual Best Western fare. The only thing I'd want to warn you about is that the mattress was very firm. The first night, our shoulders had a hard time getting comfy but by the second night we'd gotten used to it and it was fine.

Sheryl O, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
Thank you for choosing to stay with us and we are so happy to read that you enjoyed your time with us! Your descriptive review is so informative, and again we thank you. We will use your review in the training of our Staff, so that, they can learn a guest/customer perception, which is so important in our hospitality industry. We hope to see you again when you are in Williams, Arizona. In the meantime, please be safe in all your journeys.

"Williams & Grand Canyon"

3
kmccauley5, Phoenix, Arizona 10/04/2017

Been staying at this hotel for over 20 years. The location is perfect for both Route 66 & Grand Canyon activities. Unfortunately this will be the last time I stay since this facility will never be worth the $250/night price.

Sheryl O, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
I am so sorry of your choice to not stay with us again...it is truly our loss to lose a loyal guest/customer like yourself. I do hope that you may reconsider your decision after our renovations are totally over and you could enjoy the next level that we take our Hotel and Staff. I thank you for being honest and wish you safety in all your travels.

"Lounge entertainment"

4
Lu Ann J, Hollywood, Florida 09/04/2017

We did not stay here this trip to Williams, but we did return so that we could see Omar doing what he does best. He is a entertainer with his own unique style. He has a repertoire of ever 600 songs from the 30's to current. He plays his songs based on the "feel" of the lounge. He also gives you the history of the song. If you're lucky enough to stay during a break, engage Omar in conversation, he is quite full of history, his and the music.

Sheryl O, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
Wow....what a wonderful complimentary review on the most talented entertainer in Northern Arizona. I agree with you his style, manners and ability to perform to the crowd, in our Marketplace area is phenomenal. He is such a gentleman with a rare class of sensational knowledge of music. It is truly his destiny and passion to perform. He is a class act! Thank you for taking your time to write this review. Please know that I will personally share this review with him. Please be safe in all your travels.

"Love BWP in Williams"

5
Lee S, Visalia, California 09/04/2017

Sixth stay here and it is exceptional. Great location, lounge/bar, restuarant and amenities. If traveling in N. AZ this is a must experience for travelers. The staff is service oriented, the food for breakfast and dinner is fresh and well presented. The Navajo Indian decor is well done. They are presently undergoing a major renovation that will be superb when completed. It doesn't distract now for guests, so don't be alarmed. We like that the property is well removed from interstate 40, up on a wooded hill so you don't get traffic noise. Shopping is just east of the property about 1 mile, where there is a grocery store and Starbucks there. Very handy. Stay here, you will not regret it.

Sheryl O, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
Thank you for telling it like it is! How refreshing that you attention to the details of our hotel are how we see them too! We truly appreciate all the comments and sharing them with others and encouraging them to stay with us. We hope that you will continue to stay with us and enjoy and appreciate our improvements. Please be safe in all your journeys.

"Near Grand Canyon"

4
Barry B, Mesa, Arizona, United States 07/04/2017

Could've had more information on sights, restaurants, Grand Canyon, shuttles, fees, etc, as other Best Westerns. Bed and pillows were SUPERB!!! Lounge singer could be heard down the hallways. Stay was very good, but check your bill on the way out. Ours had someone else's dinner bill on it, but they gladly fixed the problem!

Sheryl O, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
Thank you for your constructive comments on your review. We do appreciate them, because they help us continually improve in our customer service information and attention to detail (which was not the case, with your dinner bill) I do apologize for the inconvenience that caused you during your stay. But, I was glad that they solved the situation. I hope that when you are in our area again, that you will choose to stay with us, in the meantime, please be safe in all your travels.

"grand canyon"

5
patriciasW9129RU, Atlanta, United States