Best Western Plus Celebrity Suites

I would not recommend this hotel to anyone. I paid in advance 3 days and 2 nights. There was no hot water in the room. On two occasions, I told the staff that there was no hot water and that I could not take a shower. They said that they would call the plumber and that he is on his way to come. When I returned to the room in the evening, still nothing from hot water.On the way out - check out, they asked me if everything was okay, of course, I said it wasn't because I didn't take a shower in a 4-star hotel, that they didn't solve the problem with hot water even though I told them... The boy at the reception just smiled and said - sorry. I would not recommend this hotel to anyone, the service is nothing, the basic need of every traveler - to wash themselves, they have not solved. Terrible. horror.

Don't even consider this hotel. You have to make up the sofa bed yourself. Linen dirty and smelt when go to make it up. The shower leaked a yellow poo brown liquid that we had to put towels over it so we could stand in the bathroom (They claim modern bathrooms). Room not serviced, no new towels and rubbish not removed even though we had sign on the door to make room up. Claim it's a fully equipped kitchen, well no toaster and the cooking device has no instructions and the pans are out of shape from excessive heat and dirty. No tea towel provided and no dishwasher tablets. You have to buy the coffee pods to use in the room for coffee. The Asian front desk person couldn't have cared and just said to complain to manager next day. I walked into reception the next day to hear how abruptly and disgustingly he was speaking to a guest so I didn't even bother speaking to him. Such a disappointing stay and disappointed Qantas Airlines even recommend this place. Don't waste your money as there are far better hotels than this 1 star accommodation.

We had some difficulties getting to it at first, parking was difficult as well when we got there. Don't let the first impression fool you. Once we unloaded the car and parked in a remote secure parking area went back to the room and was pleasantly surprised. The room was great and amenities close by matched.

The room was very spacious and quit. Coffeecups and tea available just as tablets for the dishwasher. Kitchen was well equiped. Underground is just 5 minutes walk away as well as the wiener bike station. Supermarket is just next door. Would highly recommend this hotel.

No Internet, disconnects every 5 minutes. I've been promised every day that it will be fixed tomorrow, my patience ran out on day 6, which is today. Will ask for refund, shall see how it goes. Staff is nice and polite, breakfast is mediocre, cleaning includes only taking the trash out, sadly no real cleaning. Nice bar on reception. Still, a hotel with no internet in 2022 is simply unacceptable, Drei SIM card won't work on second floor rooms as well.

Great location. The nearby Mexico platz is a great place to relax outdoors. It's newly renovated and most importantly for summer, has individual air conditioning. Rooms are spacious. Many restaurants in walking distance and underground parking (18€/day) Friendly staff will assist you with anything you require. Very close to hop on hop off bus, access to the underground and river cruises. We did experience a few renovation related technical difficulties but they were quickly resolved.