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Best Western Hotel Vermillion Inn, Vermillion

4.0/5  - basé sur 157 notations.
701 W Cherry Street, 57069-1139, Vermillion, United States - See map
Best Western Vermillion Inn - Exterior The Best Western Vermillion Inn is ideally located in the center of Vermillion. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Welcome to Best Western Vermillion Inn! The University of South Dakota and Coyote Athletics are a big draw, but guests at our Vermillion hotel stay with us for many reasons. Whether you’re here for a Coyote game, graduation or for water recreation on the Missouri River, there’s something for everyone to enjoy near our Vermillion hotel. Explore the famous Lewis and Clark Trail, and enjoy the biggest indoor pool in Vermillion just steps away from your spacious room. Stay in or head out for an adventure. It’s all possible when guests choose the friendliest, most comfortable hotel in the area. Breakfast waffles and hot sandwiches are just a couple of the items featured at our free breakfast buffet. Nothing starts the morning off quite like a selection of your favorites from pastries to a cereal bar. Bottomless 100% Arabica coffee or cold juice is the perfect touch. It’s just what you need before heading out to the National Music Museum or canoeing, boating or kayaking on the river. Of course, we understand that guests want to keep up with their fitness routine even on vacation. A variety of newly remodeled equipment in the fitness center of our Vermillion hotel provides you with everything you need to keep feeling and looking your best. We’re a popular destination for tourists because of all the outdoor activities, but we cater to all. Business travelers with Eagle Creek Software, Polaris Incorporated, the university and service men and women with the South Dakota National Guard are just a few of our regular guests. The university draws businesses here for the athletic department and families count on us to be a home away from home when in town for graduation and other special events. Small meetings are often held in our spacious breakfast area, making us an excellent choice for business guests. No matter what’s brought you to the region, you’ll feel relaxed and welcome the moment you arrive. Enjoy your stay.

Best Western

Hotel Vermillion Inn

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Sauna
    Sauna
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 157 guest reviews
NOTE ISSUED
Excellent
70
Very Good
52
Average
22
Poor
8
Terrible
5
REFER TO NOTICE
Business Business
25
Couples Couples
28
Family Family
71
Friends getaway Friends getaway
12
Solo travel Solo travel
14
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Very Clean, Everything Works, Friendly Staff"

5
06/11/2018

The inside and outside of this hotel is very clean and well cared for. Everything works.... they give you enough towels, the heater is quiet and efficient, there is plenty of hot water for your shower. The entire staff is friendly and they know what they're doing. The breakfast (including the coffee) is very good.

"Loved this hotel"

5
30/10/2018

I was traveling solo with my dog and the staff could not have been nicer. She is a rescue dog and has a hard time with new things but she loved this place. The room was perfect and cute and very clean. Would totally stay here again!!

"Great stay"

5
14/09/2018

It was a great day very comfortable very cheap I would recommend this to anybody traveling through Vermilion South DakotaIt has a very good swimming pool hot tub great breakfast is very friendly staff

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
Thank you for taking time to tell us about your stay. We are so happy to hear you enjoyed your time with us. You are right! The pool is great, especially on those hot and humid South Dakota days. Thank you for choosing to stay with us. We look forward to seeing you again soon!

"Very clean, comfortable and lovely pool area"

5
09/08/2018

This hotel is a gem. It was very clean and comfortable with a nice breakfast. The check in staff was quick, friendly and efficient. We loved the indoor pool, hot tub and sauna. We will definitely stay here again on our next visit.

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
Thank you for taking a minute to tell us about your stay. We love hearing about how much our guests have enjoyed their time with us. I will make sure to pass your kind words along to the rest of the staff. Thank you again for choosing to stay with us. We look forward to seeing you again soon!

"Excellent property at this price point"

5
12/06/2018

I scored a room for $79 on Priceline and it was an excellent deal. It's definitely worth $20-$40 more in today's market. Because there were so many positives, I'll start with the only negative I could identify. It was the the sink in the bathroom. It's a freestanding pedestal sink, and while I was traveling solo and found it just fine, travelers who are used to spreading their stuff across a countertop might have a tougher time getting ready in the morning. Other than that, it was an excellent property top to bottom. The front desk manager was just the right mix of friendly. The room was spotless. Bed was comfortable, fridge worked well, TV was good, chairs were nice, and AC was quiet. And that's the stuff that really matters. I used the exercise room and pool area briefly and they were really nice for this price point. Very clean. The breakfast was good. Not excellent, but good. Besides the usual fare of cereal, bagels, and instant oatmeal, they had some two-egg omelets with cheese that were pretty darn tasty, and also some sausages. A waffle-maker too, though I've had one too many hotel/motel waffles so I took a pass. Kids will love it though. A great, underrated thing about the property is that it is adjacent to a Hy-Vee grocery store that has a nice deli, complete liquor store, and very large Starbucks. It is a 60-second walk from the motel's front entrance, seriously. A lot of urban properties charging $300 a night can't say that. My in-the-room dinner consisted of a nice chicken dinner with mashed potatoes and baked beans, side caesar salad, and small box of pinot noir for $17. In conclusion, I would stay here again in a minute, even if I didn't have a Priceline deal. Well-done, Best Western Vermillion Inn!

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
Wow! Thank you so much for telling us about your stay. This might be the most comprehensive review ever written of our hotel! I will make sure to share your kind words and feedback with our staff. We appreciate your patronage and we hope to see you again very soon!

"Nice p[lace to stay!"

4
09/05/2018

Have stayed here several times and each time it has been a pleasant stay. The breakfast is good and parking is usually close. The staff is always been friendly and helpful. I would recommend this hotel to anyone.

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
We are so happy to hear you enjoyed your stay! We really do appreciate your recommendation and look forward to seeing you again soon!

"Good Place to Stay"

4
02/05/2018

Hotel is always clean, staff always friendly. It's our go to place when we are in the area. The pool area is good. Rooms are clean. The location is good, right off the main street and close to the highway.

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
Thank you so much for taking a minute to write a review of our hotel. We are so happy to hear you enjoyed your stay with us! Thank you for continuing to choose our hotel on your trips to Vermillion. We look forward to seeing you again soon!

"Post stay for graduation"

5
17/12/2017

great stay, clean room, excellent staff, breakfast and coffee available, internet included. Fitness room and anything you needed was provided. The only thing missing was some hot chocolate on my return from a cold night out and about

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
Thank you so much for taking a moment to tell us about your stay. It sounds like you really enjoyed your time with us and we are thrilled to hear it. Next time we will have the hot chocolate ready to go! Thank you again for staying. See you soon!

"????"

4
26/11/2017

A pleasant place to stay, it was close to our destination. Breakfast was better than some hotels - tasty with fresh berries available. The bed was okay - the heat worked well, but was quite noisy when it came on and we turned it completely off, as the room was plenty warm without it on.

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
Thank you for taking a moment to tell us about your stay. We are so happy to hear you enjoyed your time with us! We have done a lot over the past year to improve our breakfast. It really makes us smile to get the positive feedback about it. Again, thank you for choosing our hotel. We look forward to seeing you again soon!

"The best hotel in Vermillion."

5
25/11/2017

This hotel is updated, cleaned and has a very helpful staff. I've stayed here at least ten times and every visit has been absolutely consistent. They offer every amenity a hotel should provide including a nice indoor pool. I'll stay here everytime I need a place in Vermillion, SD.

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
Thank you so much for taking the time to tell us about your stay. We are truly thankful to have customers like you that keep coming back time and time again. As always, we do our best to offer great value for everyone that stays. Thank you again for choosing to stay with us in Vermillion. We look forward to your next trip through town!

"2nd time Staying her"

5
16/11/2017

This is our second time here and everyone and everything is flawless. The staff is so helpful and gracious you are staying with them, the beds are comfy and it's very clean. Breakfast is okay-no B&G:(

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
We are so happy to hear you chose to stay with us again! Thank you for taking a moment to tell us how great your level of service was. Our staff prides itself on being helpful and courteous to all of our guests and it means a lot to them to get this kind of feedback! Thank you again for staying with us. We look forward to seeing you again soon!

"Last minute trip made easy - thank you"

5
06/11/2017

We drove down from Mpls, MN on a Saturday late afternoon and didn't arrive until 2am dog-tired and the clerk was so friendly and check in was quick and easy. My son and Inlove the pool. As always the breakfast was awesome. We love Best Western and Best Western Plus hotels.

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
Yes! Thank you for sharing your experience with us. We are so glad we were able to be a restful respite after a long day traveling. There's nothing better than getting to unwind by the pool after being in the car all day. Again, thank you for choosing to stay with us. Hopefully, we will see you again soon!

"Noisy Visit"

4
04/11/2017

This is a lovely motel. The rooms are clean and spacious. However the second floor rooms echo from the lobby noise. We would stay here again, but request a ground floor room far away from the lobby. The morning desk clerk is very friendly.

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
Thank you for taking a moment to share about your stay! Our staff will be so happy to hear everything about your stay was great. Thank you so much for staying with us! We look forward to seeing you again very soon!

"Nice hotel, poor wifi"

4
11/10/2017

The hotel was clean, the staff was friendly. The breakfast was good, however we stayed 2 nights and it was the same options both days. A little variety would be nice. My only complaint was the poor wifi quality. It was spotty at best. In the 2 days I was there, I was able to access the wifi for about an hour.

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
Thank you for taking the time to tell us about your stay. We are so happy to hear you enjoyed your time with us! As for the Wi-Fi, you are absolutely right. We were having an issue with one of our access points. Depending on where you were in the building you could have had a weak signal. You will be happy to know we have replaced the access point and the system is performing much better. We are truly sorry for the inconvenience. We hope to see you again soon!

"Nice hotel but out of the way.."

4
08/10/2017

You won't find any motels out on the interstate, you have to go into town. So since you have to do this why not go all the way thru and stay here. Friendly staff, clean room and comfortable bed. Had all the amenities that you could want in your room. Safe area and well lit parking lot. Quiet area, got a great nights sleep. Had to leave before breakfast so I can't comment on that. Will stay again.

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
Ah yes...as they say, "Good things come to those who wait." We are happy to hear your trip off the interstate was worth "the wait." We do our best to make sure that those who DO choose to make the short trip to town feel completely comfortable once they get here. You should definitely try the breakfast your next time through. We have worked very hard to have a little something for everyone! Thank you for taking time to tell us about your experience. We look forward to seeing you again soon!

"Yup, it is nice"

5
06/10/2017

Clean comfortable room. Clean nice pool area. Breakfast was good-nice variety. Front desk staff exceptional, helpful, professional. Greatly appreciated being able to have our dog in room. For a hotel that accepts dogs, you really wouldn't know it. Very clean.

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
Thank you far taking a moment to tell us about your stay. We are are so happy to hear you and your furry friend enjoyed your stay with us. Our staff works very hard to keep everything feeling clean and fresh. It means a lot to all of us get such positive feedback. Thank you again for staying with us. Please come see us again soon!

"Great location!"

3
29/09/2017

They offer 15% discount for parents of students at the University of South Dakota. The room is pretty average. However, in my one-queen-bed room, the fridge, air-conditioning and shower fan, were all very noisy. There is a variety of tasty choices for breakfast. All the staff are very friendly. Overall, it is the best of the three hotels in this small town.

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
Thank you for taking time to tell us about your stay. We are glad to hear you were able to take advantage of our Preferred Parent discount for all parents of USD students. We look forward to your next trip to Vermillion. Our staff loves getting to know both the parents and the students that keep coming back year after year. Thank you again for staying with us. See you soon! Go Coyotes!

"Great experience"

5
25/09/2017

Clean, odorless, great & friendly staff & delicious, quality hot food. Lots of amenities, close to parks, stores & college. Handicapped people friendly. I will definitely return when a motel room is needed and recommend it to other visiting family members.

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
Thank you so much for taking some time to tell us how much you enjoyed your stay. Getting feedback like this really makes our day! Thank you for choosing our hotel. We look forward to seeing you again very soon!

"Best hotel"

5
23/09/2017

If you want to enjoy a friendly, professional staff, clean and comfortable rooms, excellent quiet area. This is the hotel for you. I checked in at 4 am due to the type of work I do, the staff worked with me on the rate and extended hours so that I could get enough rest, great. Love the fitness center

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
Awesome!! Thank you for taking the time to tell us about your experience. We are so happy to hear you had clean and comfortable stay. Our staff tries very hard to be accommodating to all of our guests no matter the request or circumstance. Thank you for choosing our hotel! We look forward to seeing you again on your next trip through town!

"Nice Place "

4
21/09/2017

This is a great place to stay one or two nights. The rooms are descent in size and seem to be well maintained. Our bathroom was clean and had plenty of towels. The lady at the front desk was great and they have a breakfast that should hold you over until lunchtime.

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
We are so glad to hear you enjoyed your time with us. Thank you for taking a moment to give us your feedback. We especially appreciate hearing your feedback regarding our breakfast. We have worked very hard to improve our breakfast offerings! Thank you again for choosing to stay with us. We hope you come back soon!

"Relaxing respite"

4
14/09/2017

I want to commend the desk staff for making me feel welcome and at-home. Everything ran smoothly, and I loved the pool area -- spacious, functioning and clean. The room was comfortable. I forgot to change the time on my clock (time zone) and raced down to breakfast in the remaining 5 minutes. Staff accommodated me, and I found the offerings to be excellent. My only complaint is that it smelled of chlorine (from the pool) when I walked into the lobby. Find a way to separate the pool smell from the public areas? I could access everything in town very easily from this location.

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
Thank you for taking a moment to tell us about your stay. Our staff makes it their priority to provide a comfortable and clean environment for each guest that comes through our doors. We are glad to hear you had a great experience during your time with us. If you have time, the pool, hot tub and sauna really are a great way for kids and adults alike to put their feet up and relax. Thank you again for staying with us on your travels. We look forward to seeing you again soon!

"Great experience"

5
13/09/2017

Was lucky enough to stay in this hotel the other weekend for a couple of nights. We had an excellent stay. The staff were very warm and welcoming and helped us with all of our questions and needs. The rooms were spotless when we walked in and am really not going to complain about them being overly scented because how many hotel rooms do you stay in that actually smell good? Usually around zero. The breakfast was good and filling. I haven't been to Vermillion a lot so choosing a place to eat at could've been a chore, but the staff were more than helpful in finding us a local establishment to dine at. The next time I'm in Vermillion, this is the first place I'm definitely looking at.

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
Thank you so much for the kind words about our hotel. We are thrilled to hear you enjoyed your time with us! It's fun to hear when our guests have time to get out and explore some of the hidden gems Vermillion has to offer. Again, thank you for staying with us. We look forward to your next trip through town! See you soon!

"Comfortable for a short stay"

3
28/08/2017

My husband and I were visiting my son who goes to school at USD. The staff is friendly and the rooms are clean. A little too much air freshener walking in. But overall a good place to stay for a short trip. I would stay here again.

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
Thank you for taking some time to tell us about your stay. We happy to hear you enjoyed your time with us. We do our very best to keep the rooms clean and fresh. We will work to correct any issues related to the deodorizer we use in the rooms. Thank you again for staying with us. We look forward to seeing you again soon!

"Great hotel in college town"

4
27/08/2017

We were very surprised by hotel & Vermillion. First time here, Joe at front desk recommended a great restaurant (Café Brulee). Room & bathroom were clean & updated. Bed was comfortable. My husband needed a room close to lobby or elevator since he is on oxygen --- hotel was quick to make sure we had the right room

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
Thank you so much for telling us about your time at our hotel. Vermillion has it's share of gems and we do our very best to point people in that direction when they stay with us. Cafe Brule IS a great pick. We have done a lot of work the past few years to keep things looking and feeling fresh. You never know what improvements are coming next. Thank you again for staying with us! It is great to hear we made your stay as comfortable as possible! We look forward to seeing you again soon!

"Nice property but Heavily Scented Rooms"

3
24/08/2017

Stopped overnight and property was in quiet, safe location. Unfortunately they over scent the rooms which triggered a severe allergy attack. Tried two rooms but scent throughout. Reported to management. Would recommend you steer clear of hotel if you have allergies, etc.

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
Thank you for taking the time to tell us about your stay. We do our very best to provide all of our guests with a comfortable stay. You have my sincerest apologies that we were unable to provide that experience to you. As always, we appreciate your feedback so that we may improve the experience for all of our future guests.

"Anniversary weekend."

5
14/08/2017

Hotel was newly remodeled so everything is very nice and new. The staff was warm and friendly throughout our stay. The amenities were nice and we were happy we chose to stay at this hotel. The location in the City was also very handy both to the campus and the other things the city has to offer.

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
Thank you for taking some time to tell us about your stay. We appreciate you choosing our hotel for your anniversary weekend. We do our very best to keep the hotel feeling fresh and warm for all of our guests. We are happy to hear we were able to make your special weekend just a little more special. Thank you again for staying with us! We look forward to seeing you again next year or maybe even sooner!

"Vermillion SD Best Western"

4
12/08/2017

I found this hotel to be well placed, clean, easy access to the Music Museum and the University of South Dakota. The young man at the desk when we checked in was helpful, knowledgeable about the area and eager to answer any questions about Vermillion. He informed us of the complimentary breakfast, my rewards points and thanked me for being a platinum member and staying at the Best Western.

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
We are so happy to hear you enjoyed your stay with us. Thank you for taking the time to tell us about it. We take great pride in our customer service and making sure that each guest feels as comfortable as possible. Thank you again for staying with us during your trip to Vermillion and the museum. The National Music Museum really is an incredible place to visit!

"Nice clean place"

4
01/08/2017

I was in Vermillion to visit the National Music Museum and looked for a place close by. This small, family run hotel has comfortable rooms with nice bed linen and towels. Beautiful pool. It was a little strange that no one was ever at the desk, but they soon appeared after ringing a bell. However, when I needed plunger someone was at my room in 5 minutes. Definitely cannot check in before 3 - rooms are not ready before. Ample parking. Walls are a little thin - I actually heard someone snoring in the next room! But if you are in the area a good value choice.

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
Thank you so much for taking time to tell us about your stay. We are so glad you enjoyed your time in Vermillion and at our hotel. The National Music Museum truly is an incredible place to visit! One of the many hidden gems of the area. We are so glad you had time to enjoy our pool area. We take pride in having a nice pool for families, as well as being the only hotel in town with a hot tub and sauna. Thank you again for choosing to stay with us on your trip to Vermillion! We look forward to seeing you the next time through!

"A Pleasant Stay in a College Town"

5
01/08/2017

The hotel could not have been more accommodating, pleasant, clean or guest oriented. The staff is geared to making your stay a pleasant one and offer excellent local dining recommendations. Truly, the place to stay in Vermillion.

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
Thank you for taking a moment to tell us how much you enjoyed your stay. We do our very best to provide a clean and comfortable experience for all of our guests. We are glad to hear your stay was no exception! You are right about the restaurants. For a town of Vermillion's size there are some really excellent options for sitting down and having a meal. Seriously, some of the best places to eat in the area are in downtown Vermillion! Thank you again for choosing our hotel! We look forward to seeing you again soon!

"Good family owned hotel"

4
28/07/2017

We stayed at the hotel and had a few things that didn't go so well but the manager quickly contacted us and did everything he could to make up for inconveniences. Their sincerity in trying to make things right is a terrific quality in a hotel.

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
Thank you for taking the time to tell us about your stay. If we can, we like to make sure things are right for our guests the first time around. If by chance we do get something wrong we make a very earnest attempt to get it right by whatever means necessary. We are glad to hear you enjoyed your stay with us. We look forward to seeing you again soon and getting it right the first time! Thanks again!

"Eh"

3
23/07/2017

Wasn't impressed. Not a horrible experience, just little things. I felt like i paid too much for what it was. The staff was friendly. Breakfast was delicious. Wifi was kinda slow. Water pressure in the shower was good! Pool was over chlorinated. The smoke detector's battery was sitting on top of it. I paid less for an amazing hotel in Sioux City a few weeks ago. My room was non smoking, but smelled like smoke. Just little things, here and there.

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
Thank you for taking time to tell us about your experience. We are sorry to hear your stay fell short of expectations. As always, we appreciate your feedback and will use it to improve the experiences of future guests. We are very happy to hear you enjoyed your breakfast. We have worked very hard over the past year to improve our offerings. The eggs really are great! Again, thank you for choosing to stay with us on your travels. We hope you will consider staying with us again!

"Only place in rown"

4
21/07/2017

Can definitely state that it's the best place in Vermillion. I've stayed in others that were frightening. Rooms are clean and secure. Compared to what else is available this is a keeper. Try the sandwich shop in the Ace hardware store. Its a home run!

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
Thank you for taking a moment to tell us about your stay with us. Our staff does it's best to create and a clean and comfortable environment for all of guests. It's great to hear their hard work is paying off. Oh! You are so right about Mister Smith's. That place is great! Make sure you try the Reuben next time! We look forward to seeing you again soon on your next trip through town! Thank you again for your business.

"Best Western in Vermillion, SD"

5
17/07/2017

I highly recommend this hotel. It is well run and a great place to stay when in Vermillion, South Dakota. You won't go wrong with this choice! Vermillion is a small town (home of the University of South Dakota) and this hotel is located near campus, grocery store, bank, and other local businesses. It is quiet, easy parking, and very well run. Go for it!

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
Wow! Thank you for taking the time to tell us about your stay. We could not have said it better ourselves! Thank you for choosing to stay with us on your way through Vermillion. We look forward to seeing you again soon!

"Quiet in summer"

5
01/07/2017

We detoured off I29 to stay at this hotel as a storm gathered above. Found that this college town to be a quiet stop in the summer and the rooms very clean and pool a great relaxing area. The HyVee store next door serves great Chinese food.

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
Thank you for taking time to tell us about your stay. We are glad to hear you enjoyed your brief time in Vermillion. It's a great little town (albeit, a little quieter when the college students go home for the summer). Having a grocery store right next door to us that is open 24 hours a day really is a great asset. We are so happy everything during your stay was enjoyable. Again, thank you for choosing to stay with us. We look forward to seeing you again soon!

"Nice Comfy Room...."

4
21/06/2017

We were visiting family in Yankton but every hotel in Yankton was booked..so we ended up here. Check in was very easy...we booked an oversized king suite but the smoke smell slapped us in the face the minute we opened the door. The friendly gal at check in was very apologetic and immediately offered us the only room they had left....it was smaller but comfy enough for our 2 night stay. Breakfast was a nice treat....scrambled eggs with bacon, yogurt, cereal, make your own waffles, coffee, milk, juice, etc. The hotel does have an indoor pool and spa but the chlorine smell was SO strong and terrible, we didn't last 2 minutes! There is a Walmart right down the street which came in very handy! Overall, customer service from the front desk and housekeeping was fantastic!

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
Thank you for taking time to write a review of our hotel. As always, we aim to use your feedback to improve all of our guests' experience. We do our very best to remedy any issues guests have upon check in and we are happy to hear this was the case. It always makes us smile to know our guests enjoyed our breakfast. We have done a lot over the past year to improve our breakfast and the scrambled eggs with bacon are a great start! Thanks again for choosing to stay with us. We look forward to seeing you again soon!

"Good choice!"

5
12/06/2017

My daughter will be attending college here so we stayed over a night for early morning registration. We came in later and it took just a few minutes to get the key to our room. The beds/pillows were all very comfortable. Plenty of hot water for a shower in the morning. Breakfast was good! The eggs were delicious. Good sausage and oj too! Definitely will return. The lady who booked the room for us over the phone was EXTRA NICE. Great job!

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
We are so glad you took the time to tell us about your experience. Being a partner of the University is one of our greatest assets. We can't tell you how much we like hearing about what a welcoming experience you had. We are happy you were able to enjoy all we have to offer. Thank you so much for staying with us! We look forward to many more visits in the future!

"Visit "

2
11/06/2017

The staff were very pleasant but I feel weren't given the tools to provide great customer service. Checked in our room - had men's underwear handing on door and toilet paper with urine soaked in toilet. The Front Desk Clerk sweetly changes our room but it had beds stripped, towels every where, garbage, etc. she apologized and changes us again. This time the room was ready. In the morning, all the hot breakfast items were gone (45 minutes before it should close) and was told there wouldn't be anymore until the morning. Then at 10:15 we had knock on our door to clean room. We were staying a second night so just asked for towels, since only one towel was provided upon check-in. Five minutes later another knock. The lady looked confused and said she'd come back. I told her we were here until Monday, she said she has us for one night. There is seriously some unorganization in this hotel. The staff were very nice though.

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
Thank you for taking to the time to tell us about your stay. We are very sorry, and frankly embarrassed, to hear that we failed to live up to expectations. We are happy to hear your interaction with the front desk staff was pleasant and accommodating. We do our best to provide a clean and comfortable experience for all of our guests. Again, we are truly sorry we did not provide you with the absolute highest level of service. We hope that in the future we have the opportunity to prove what we are really all about. Thank you for choosing us on your travels. Hopefully, we will see you soon.

"Best Western enjoyable stay"

5
11/06/2017

Enjoyed the welcome of Alyssa at Best Western after a three hour drive. Helpful and knowledgeable. Grocery store located right next to Best Western which is a plus when you forget items. Enjoyed a peaceful night sleep with no traffic noise.

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
Thank you for taking time to tell us about your stay. I was so happy to get your feedback regarding the level of service you received. Alyssa is a great asset to the hotel and I will personally let her know of your kind words. Again, we love hearing you had a quiet and comfortable stay with us. Thank you for choosing our hotel. We look forward to the next time you are in Vermillion!

"Great place to stay"

5
01/06/2017

Great place to stay! Would stay here again in the future. Breakfast was good, staff was helpful, and very easy to get to. Look forward to coming and staying this year and in the future. Glad we stayed at this location

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
Thank you for taking the time to tell us about your visit. We are so glad to hear you enjoyed your stay. We have been working very hard to improve our breakfast and are glad to hear you enjoyed it. Our main goal is to have our guests feel comfortable and keep them coming back! Thank you again for staying with us. We look forward to seeing you again soon!

"Family Visit"

5
06/05/2017

Stayed here 3 weeks visiting family. My husband has serious health issues and the staff was amazingly caring and helpful. Friendly and compassionate. We loved the pool, sauna, and fitness areas. Great breakfast too.

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
Thank you very much for the kind words! We do our best to serve all of our guests, no matter the situation. Thank you again for choosing to stay with us. We truly hope your family is well.

"Grandparent trip"

4
15/03/2017

We are never sorry after staying at this Best Western. Folks there try their best to make the stay a good one. We have a dog, and a blanket and treat are automatically provided for her. Not too many travelers stop in Vermillion, but if you do, stop here.

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
Thank you for the kind words! We are so happy you and your furry friend enjoyed your stay. Thank you again for choosing to stay with us. We look forward to seeing you again soon!

"Safe, Clean, Quiet"

5
14/03/2017

Staff was friendly, helpful and efficient. Bed was comfortable, room was clean Hotel was quiet and I felt extremely safe. Breakfast was delicious. There was many different items to choose from and everything looked fresh

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
Thank you for taking the time to tell us about your stay. Your feedback is greatly appreciated! We do our very best to ensure our guests are completely comfortable during their time with us. We are happy to hear you enjoyed our breakfast, as we have worked very hard over the past year to improve our offerings and the value we provide our guests. Thank you again for staying. Please come see us again soon!

"Best in town"

4
30/10/2016

Best part was to not have surprises at all. Nice and quiet location, clean rooms and corteous service and average breakfast. Parking is very easy (no charge). Wifi was good and felt no interruptions. City is small so you´re close to everything, if into a walk one can easily get to restaurants downtown.

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
Thanks for taking a moment to tell us about your stay. I am so happy to hear you enjoyed your stay with us. We do our very best to create a consistent and clean experience for all of our guests at an exceptional value. Again, thank you so much for staying with us. We look forward to seeing you again soon!

"Very Clean, comfortable, and quiet"

4
24/10/2016

Very well maintained motel. There is just one elevator and I never did find the stairs, which I was told were on the far end of the motel, outside. The breakfast was good, and the grocery store is right next door if you forget anything. A good motel. This is pretty spendy for a South Dakota hotel.

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
Thank you for taking the time to tell us about your stay. We're glad to hear you enjoyed your enjoyed your time with us. We work very hard to keep everything in working order and are happy to hear that was evident. Thank you so much for staying with us. Come see us again soon!

"Journey Across Am.#4"

5
11/10/2016

This property is 8 miles off I-29,on business #50, in the city,Vermillion, that has the University of SD.This property is the epitome of how to own and operate the right way.Clean,everything in the room comfortable, a microwave,a good breakfast,great coffee,twice as many towels as St Charles BW,and most of all, the staff was well trained,very friendly, professional,and knew how to use a BW gift card,and .Its worth getting off I-29.Add this one for a night,when heading to the Badlands and Black Hills, as it's a good decision.

Lisa E, Owner at Best Western Vermillion Inn, responded to this review
Wow! we might need to hire you to you as a spokesperson. Thank you for taking your time to review our hotel. It really makes everyone here feel great when we get this type of feedback. Our family has tried to run this hotel exactly as you described it for the better part of 25 years. Thank you so much for staying with us. Hopefully, you come see us again on the upcoming Journey Across America #5!

"Good hotel in a small college town"

4
09/10/2016

This is a nice down home hotel, it has a nice pool area and a good breakfast selection, staff was helpful when one of my travelling party arrived before I could. It is easy to park close to the main doors and the elevator is right off the lobby if you need it, instead of way down the hall.

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
Thank you for taking the time to share your experience. We are glad to hear our hotel was the right fit for your traveling party. We have worked hard to improve our breakfast offerings over the past few months, so it feels especially good to hear how much you enjoyed it. Thank you so much for staying with us! We look forward to seeing you again soon!

"Not Clean"

2
07/10/2016

When I closed the bathroom door, there was a dirty towel from the last person that stayed there hung on the back. There was also no hand soap or shampoo in the room. Not a good experience, but it is Vermillion.

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
Thank you for taking time to provide us with feedback from your stay. I am sorry to hear about your experience. Clearly, we did not live up to your standards or our own. We take great pride in having a clean and well maintained hotel. However, occasionally things do get missed. We will use your feedback to make sure future guests do not have similar issues. Thank you again for staying with us. We hope you will consider us in the future so that we may truly show you what we are all about.

"Hotel Stay"

4
12/09/2016

Great Location, Great Staff - Encounter no problems. Would like to stay more times but the hotel is BOOKED!!! Hopefully the hotel would consider enlarging their facility, they would fill up the hotel.

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
Thank you for letting us know how much you enjoyed your stay! We are sorry to hear you were unable to book a room with us for a future trip. There are definitely times when we wish we had more space too. How nice would a new spacious breakfast room and few more guest rooms be? Never say never, right? Please do keep thinking of us on your future visits to Vermillion. We look forward to seeing you again soon!

"Excellent value and location"

5
07/09/2016

The Best Western is on the western edge of town, next door to 24 hour grocery store. Clean rooms, nice pool area, and an overall excellent value. Reception clerk very friendly, helpful with directions, and made you feel welcome.

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
Thank you for your feedback regarding our hotel. We are excited to hear you were able to enjoy all our hotel has to offer. While we can't take too much credit for the grocery store next door, it really is a convenient feature. Thank you again for being our guest. We hope you come back soon!

"Decent hotel for a quick stay"

4
03/09/2016

I stayed here due to a quick trip to Vermilion. Very close to everything and there was a grocery store right next door. The room was clean as were the grounds. The only thing I was a bit annoyed by was when I checked in, the front desk did not inform me the water was off for a few hours due to a water line break. I wish I would have known that beforehand. But other than that, the stay was fine.

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
Thank you for taking the time to tell us about your stay. We are so happy to hear you had a clean and comfortable stay. Being only a minute or two from almost anywhere in town is one of our favorite features. Thank you for choosing us during your brief visit to Vermillion. Please come back and see us again soon!

"Refreshing break in suite-big city prices"

5
20/08/2016

We stayed in a king suite with Jacuzzi tub, on the second floor. The room was very clean and spacious. The staff were all outstanding and seemed to truly care about guests, especially the front desk who checked us in at midnight; we had been on the road all day. The only miss was just two bath towels. Breakfast had good basic items, hot & cold. Well done by same person working the front desk, which was awkward at times, but he did a superb job. We will return on our next visit to Vermillion in a few weeks.

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
Thank you so much for telling us how great your stay was! We are thrilled to hear you enjoyed one of our suites. They are such a fun departure from our standard rooms. Thank you again for staying with us. We look forward to seeing you on your next trip to Vermillion!

"Quiet stay"

4
18/08/2016

There aren't many places to choose from in this part of SD, but I stayed here 2 years ago, so tried it again. The room was clean, bed was comfortable, and it was a fairly quiet stay. The room A/C seemed to only have one working fan speed-- so it was noisier than I would have preferred. Breakfast selections included both hot and cold foods. It's pet friendly, but the $20 charge for one pet seems high. However, they did provide me with a 'pet blanket' to cover the bedding so that I didn't have to worry about my cat getting on the bed. (The pet rules say no animals are allowed on the furniture.) It's a 7-mile drive from the interstate, but there's minimal traffic. Would stay here again.

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
Thank you for taking the time to tell us about your most recent stay. We are so happy to hear you decided to come visit us again! We do our very best to provide all of our guests (even the furry ones) with a quiet, restful stay. Thank you for being a loyal customer, and we do hope to see you again soon!

"A great break from the highway rush"

4
11/08/2016

This is an older Best Western In (hotel) that is off the highway, but worth the short drive. Short drive slows your day down, great break from the rush. Room was well kept, comfortable, clean and welcoming. We wouldreturn again!

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
Thank you for taking the time to write a review of our hotel. We do our best to maintain the property and provide great customer service so that travelers keep making the short trip off the interstate to see us. Thank you so much for staying with us! Please stop by and see us again soon!

"A Diamond in the Rough"

5
07/08/2016

A trip to Mt. Rushmore took us through South Dakota on I90. Not knowing where you are going to end up at bed time is always a challenge. We checked with the BW in Vermillion and found a great room at an equally great price. Quiet and in wonderful repair! Better than the property, however, were the people working at the location. Every employee we met were friendly, courteous, and very helpful to us since we had never ventured to that area of the country. All the features of the room and amenities were well maintained, clean and welcoming. We highly recommend this BW property (especially if you are visiting a student at the local university).

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
Thank you for stopping to tell us about your stay. We love hearing how much you enjoyed your time with us. We hope you enjoyed Mount Rushmore and all of South Dakota. We look forward to you stopping through on any future travels that might bring you to the area. Thank you again for staying with us! See you soon!

"Would not stay here again"

3
01/08/2016

Our visit to the Best Western was not a great experience. This hotel is located on a main thoroughfare and appeared busy into the night. They appear to be understaffed as I saw no more than 1 person at any given time at the front desk and she was always very busy. In the morning, the front desk attendant was also the one watching over breakfast. We were given a king room on the second floor. It was fine except for the strong smoke odor upon entering. I asked about it and was told the room had not been a smoking room for 3 years. It smelled strongly of cigarette smoke and air freshener. She offered me air freshener to cover the odor. The bed was comfortable, bathroom was fine, and there was a fridge! The Wifi and cable worked fine. The breakfast room is tiny but the breakfast offering was fine. Everyone was milling around the small room, making it difficult to get settled. I don't know where the friendly, amazing staff were when I visited, but I did not encounter them. I was not impressed with this hotel and will not stay again.

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
Thank you for taking the time to provide us with feedback regarding your stay. We are sad to hear your time with us did not live up to your expectations. We do our very best to provide great service to all of our guests. We are a small hotel, and other than a few hours each day when the housekeepers are there, we just have one person at the property at a time. If you do choose to stay with us in the future, we will do our very best to make sure you have an enjoyable experience worth returning for. Thank you again for staying with us. We hope you are willing to give us a second chance on your next trip to Vermillion.

"Road trip"

3
24/07/2016

It was nice, and the staff was friendly. It was several miles off the highway tho, but not too far. Beutiful small town. We just stayed overnight. Breakfast was ok.. Good Mexican resturant just down the street!!

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
Thank you for taking a moment to write a review of our hotel. We are happy to hear you enjoyed our town as well as your stay. The Vermillion area is truly a hidden gem in this part of the state. Thank you for staying with us, and we look forward to any future travels you may have in this area.

"Vermilion Inn"

4
19/07/2016

Very clean, well maintained rooms. Exceptionally friendly helpful staff. Very enjoyable stay for our family. Breakfast items were fresh and nice presentation. Eating area small but all rooms have table and chairs.

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
Thank you for staying with us and taking the time to let us know how your stay went. We are pleased to hear your time with us was pleasant. We have worked very hard to improve our breakfast offerings over the past few months. It really is great to hear when our guests our able to enjoy it. Again, thank you so much for staying. We hope to see you again soon!

"Excellent"

5
14/07/2016

Amazing staff, Tamee was a great person to deal with, clean cool room, big breakfast, free wifi, she gave us several places to get delivery when your tired and have kids, to tired to try pool but it looked nice

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
Awesome! Thank you for telling us how much you enjoyed your stay. We love hearing when our guests are made to feel at home! I will make sure to let Tamee know how much you appreciated her efforts, as well as the rest of our staff. Thank you again for staying with us. You will definitely need to try out the pool the next time you are in town!

"Stay at Vermillion, SD Best Western"

5
12/07/2016

Everything was fantastic! All of the staff were great! Thank you! I really enjoyed all the aspects of the hotel. It really served all of our needs completely. It was a pleasure to stay at such a wonderful hotel.

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
You made our day! Thank you so much for taking the time to tell us about your experience. We are so happy to hear you enjoyed your time with us. I will make sure to pass along your praise to all of the staff. Thank you for staying with us, and we look forward to serving you in the future!

"Nice clean stop"

4
07/07/2016

We stopped here on vacation, and found the hotel clean, comfy, and with friendly staff. Lori at the front desk was very helpful and friendly. Room was clean, beds were nice. Great location, peaceful. Had a great nights rest.

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
Thank you for taking time to tell us how your stay went. We could not be happy to hear that you enjoyed your stay. We do our best to offer all of our guests the type of stay you described. Please come back and see us again any time you like!

"Nice"

4
12/06/2016

We enjoyed our stay. Good place for our dog. Breakfast was good. We should have asked for another blanket. Also, the coffee pot in the room would not keep the coffee warm...we should have told the desk, but did not have time the next morning. These were issues that would have been taken care of, I am sure.

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
Thank you for taking time out of your day to tell us about your stay. We are happy to hear you enjoyed your time at our hotel. I am also very excited to hear you enjoyed our breakfast. We have spent quite a bit of time over the past few months finding ways to significantly improve our breakfast offerings in order to better serve our guests. Thank you so much for staying with us. We look forward to seeing you again in the future!

"Great experience"

5
03/06/2016

I stayed one night at this hotel while in town for business. The staff was very friendly and accommodating. The interior of the building and the room I stayed in was clean, updated and modern. The Breakfast room was small, but had all of the basic food items offered at most motels. I did not use the pool or fitness room, but they did look nice.

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
We are so happy to hear you enjoyed your stay and took the time to share your experience with us! It is our goal to make sure all of our guests have a clean and comfortable stay. We sincerely thank you for your business and hope to see you again soon!

"Cost..."

4
31/05/2016

This hotel was very nice,however the location or town did not justify the cost. The cost would seem better, if this hotel would have been in a major city. A cost of $40.00-$65.00,would be more reasonable for a town of this size.

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
Thank you for taking time to review our hotel. We are happy to hear your enjoyed your stay. Our rates do vary quite a bit based on the time of year and occupancy levels, however, it is our mission to provide exceptional value to all of our guests. Again, we are so pleased you enjoyed your stay. Please come back any time and see us again!

"Needs updates"

2
09/05/2016

Need to update your HVAC and beds. Couldn't get the room a consistent temp - it tended to be too warm, even though we had it set clear down to 64. The bed was hard as a rock - felt like sleeping on cinder blocks. Over priced - $169/night for a BW in Vermillion SD is crazy.

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
Thank you for taking the time to provide us with feedback regarding your stay. We are sorry to hear you didn't enjoy your time with us as much as we would have hoped. We try to do our very best to maintain and keep our hotel in great working order. As part of this effort, we purchased all new beds just short of three years ago in conjunction with our floor-to-ceiling renovation. While our rates are a little higher during the University's graduation weekend, we do our best to provide all of our guests with exceptional value. We thank you for staying with us and are hopeful you will consider us in the future so that we might improve upon your experience.

"A Night in Vermillion"

2
02/05/2016

Do not consider the Vermillion Best Western before every other alternative is exhausted. Definitely do not come from I-29 for this hotel The staff is not concerned with return business and is willing to share that opinion with the customer, "like it or leave it." The Vermillion Best Western's business model is people with business in Vermillion, such as the college. It is not intended to support travelers coming from the highway, it is nearly 10 miles from the freeway and simply not remarkable. The breakfast area is small and quickly crowded and so to replenish. The lobby noise is easily heard in the front rooms of the second floor The desk clerk must be summoned to the counter. There are no stairs to the second floor and only a small elevator. During our visit, twice practical jokers held the elevator at the 1st floor, right in front of the empty front desk I stayed at this location because the Best Western website assistance assured me Vermillion is Pet Friendly, they're not, they're pet tolerant, and once you realize your pet is an inconvenience to Vermillion the better. I was handed a blanket and informed my pets are not allowed on the furniture, only the blanket. I was not made aware of the $20 per pet fee until I checked out and read the bill. The bill was nearly $60 above what I signed for a check-in. The poor clerk at check out at first said it was a buffer for unplanned amenities, until we both read it again. I assume he was surprised and p10rovided no apology or explanation, I guess he was as ignorant as I was of the additional charges Additionally, the local taxes are extraordinary, simply put the room is not worth the cost unless you absolutely have to be in Vermillion

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
Thank you for taking time to write a review of our hotel! We are very sorry to hear we did not live up to your expectations. We will do our very best to use your critique to improve our service and our offering to all future guests. Despite your experience, we pride ourselves on being a pet friendly hotel. However, we do charge $20 per pet to cover the costs associated with preparing the room for the next guest. The room rate, all taxes, as well as any additional charges are presented in written form at check-in. We sincerely appreciate your business. We love all of our customers, even the furry ones!

"Vermillion SD"

4
26/04/2016

Great hotel. It is a good value for the price. The staff is very nice and helpful. The rooms are very clean and very up to date. Breakfast is great. I stay here all the time when I go out to see my son at college.

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
We are thrilled to hear you enjoyed your stay at our hotel. We truly appreciate you taking the time to write a review. We are so thankful to have loyal customers, like yourself, who return time after time. Thank you again for your patronage, and hopefully we will see you again soon.

"Good price, nice rooms"

3
26/04/2016

One of the cheaper hotels in the area with modern, average rooms. Hot tub was broken during our stay, but the pool was a nice size! The staff is wonderful and extremely helpful if you're not from this area. They have many suggestions for restaurants and activities. Overall nice stay for the price you pay.

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
Thank you for taking the time to review our hotel. We are so happy to hear you enjoyed your stay with us. It is great to hear our commitment to customer care was such a bright part of your stay. We are truly sorry the hot tub was out of order. We were very hopeful to have it fixed before the busy weekend. However, the brand new heater we ordered did not arrive until early this week. We look forward to your next stay where we promise the hot tub will be a toasty 102 degrees! Thank you again for staying. We look forward to serving you in the future.

"Decent for price, but not a spectacular experience."

3
08/04/2016

Cheapest hotel in the area for just a one night stay. So I decided to go with the Best Western. While the room was fine, the pool and sauna were good amenities. I didn't really find my stay to be entirely comfortable. Unfortunately the fan/ac heating unit in our room was to me, rather loud. While having that blast every 10 minutes to keep our room cool, along with noise from the pipes and other equipment in the ceiling and walls, and combined with the noise of several running individuals in the hallways, made the stay less than enjoyable. Good for the money, i'm sure the noise is just my own taste and experience but just tossing in for context. The staff was awesome! But the room itself, it's a hotel, not sure I had very high expectations to begin with.

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
We appreciate your review of our property. Our indoor pool, hot tub, sauna and fitness room are the best in Vermillion. I am sorry to hear that you were disturbed by the various noises in the hotel. We do our best to maximize control over extraneous noises, but it is not always an optimal situation. I am thrilled to hear that our staff was "awesome". Our entire staff prides themselves on providing their best customer care. Please come see us again!

"Excellent rooms!"

5
27/03/2016

The front desk was always helpful and polite. The room was clean and well decorated and contained both a refrigerator and microwave. The room provided an excellent night's sleep even though I knew people were next door to me.

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
Thank you for taking time to review our hotel. We are ecstatic to hear you enjoyed your stay with us! We strive to provide exceptional service and amenities, and are glad you were able to make the most of them during your stay. Thank you again for staying with us! We look forward to your next visit to Vermillion!

"Ok if you're here for vacation but not for work."

2
24/03/2016

You're not going to get any rest in the afternoon/evening cause this particular Hotel allows non-guests to pay for all day pool time. (All day!) All the screaming from the pool was not what I needed after a long day. When I asked at the front desk if there was a better time to come back. She acted like she was offended if would even ask. Seems pool paying guests take priority over room paying guests.

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
First, I would like to thank you for taking time to review our hotel. We are very sorry we were not able to provide you with the level of service you deserve, and we will be using your feedback to improve our level of service going forward. I certainly understand your frustration with both the level of noise in the pool area as well as the service you received as a result. We pride ourselves on our service and our guest experience and find it truly regrettable we fell short in both of these areas. We do hope that in the future you consider staying with us again so that we may demonstrate our true potential in these areas. Again, we are sorry your stay did not meet expectations and are hopeful to have the chance to serve you in the future.

"Nice enough, but needs some attention."

3
06/03/2016

The Best Western Vermillion is a decent BW property. It's easy to find right not he main highway through town. The bed was comfortable, and the room was clean. The breakfast area offers warm, pre-made sausage, egg and cheese biscuits that were pretty good. The night staff person was very new, and seemed unsure of here self, but the day person who helped us check out was competent and efficient. The pool area is large and inviting with a good sized hot-tub and sauna. The jets in the hot tub were very weak. Wi-Fi Internet was quite slow. The bathroom in the room was so small, you had to move out of the way to open the door. For a BW it was quite expensive -- more than $100 for one night in a room with 1 Queen bed.

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
Thank you for your review of our property. I am happy to hear your room was clean and comfortable. It is always nice when a guest can enjoy all of the amenities we have to offer. Our front desk staff is exceptional in that we all strive to provide each guest with a comfortable enjoyable stay. We really do appreciate your feedback and will use it to improve the experience for all future guests. Thank you again for staying with us on your adventure in Vermillion. We look forward to serving you again so that we may improve upon your previous experience.

"Nice."

4
05/03/2016

We stayed one night. Room was a little smaller than we expected. But comfy. Breakfast was good. They had the standard variety of waffles, eggs, cereals, etc. The shower was clean but the massage shower head was hard to adjust.

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
We are so happy to hear you enjoyed your stay with us! I personally am excited to hear you enjoyed our breakfast. We have plans to make our breakfast offering even better in the very near future. We also greatly value your feedback as it helps us to provide all of our guests, including yourself, with a more comfortable stay in the future. Again, thank you for staying with us. We look forward to your next visit to Vermillion!

"February 2016 visit"

5
29/02/2016

The hotel was very nice, and the staff were wonderful. The breakfast was the usual fare, but the breakfast room was quite small. The rooms were nicely sound-proofed and the beds quite comfortable. I didn't use the pool, but friends with us liked it.

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
We are so happy to hear you enjoyed your stay at our hotel! We always appreciate hearing from our guests what we did well, and what we can do better. We hear what you are saying about our breakfast and that is why we are making some BIG changes starting in April. We look forward to you staying with us again where hopefully we can WOW you with our new breakfast offerings and improved presentation. Again, thank you so much for staying with us. See you soon!

"Great hotel and great price"

5
07/12/2015

We were in Vermillion for my grandmothers funeral and found this hotel based on the other reviews. The reviews were very accurate for cleanliness and location. Since we didn't have a lot of time in the morning the breakfast onsite was very good and the location next to the HyVee was perfect.

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
Thank you Jeff for your review of our hotel. Our entire staff works diligently to assure that all of our guests enjoy our clean and comfortable rooms. Even though our housekeepers are the vigilant cleaners, our entire staff is involved in making sure our rooms exceed the expectations of our guests. We hope you visit us again.

"Family trip"

5
09/11/2015

I came to see my son in college and was very pleased with my stay. The room was clean and quiet. The microwave and fridge were an appreciated bonus. There were not enough breakfast options. The location was good and right next to a grocery store.

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
Thank you for choosing the Best Western in Vermillion for your college visit stay. We are always excited to see new and prospective students visit our town and stay at our property. Breakfast is an on going assessment. Since we are not a full service restaurant, we try and present popular items that are quick and appealing to all types of guests. The 24 hour, HyVee grocery store, is within walking distance of our hotel and will provide our guests with a variety of home cooked foods and an amenity of grocery items.

"Friendly Staff"

5
08/11/2015

The desk clerk at check in was extremely nice and courteous. The room was spacious and clean. The breakfast was nice, but would like to see more whole wheat options in the bread area. We enjoyed our stay, and will return.

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
What a great stay you had with us! We want each and every guest to experience our over the top service. Did you see that we had whole wheat English muffins and whole wheat bread in our breakfast items? Look for them on your next stay. Thank you.

"Great stay great room clean and comfortable"

5
31/10/2015

Looking at the other options in town, I am VERY glad I chose to go with the Best Western. Very clean rooms, bed was comfortable, rooms were quiet. Will definitely stay here again if I am in town. My coworker has been coming to the area every year for about five years and this is the first time he stayed at the Best Western...he said it's the best hotel there he has stayed everywhere else.

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
Awesome, awesome!! Our diligence, hard work, and love of our customers is paying off. The entire staff, from housekeepers, breakfast attendants, front desk agents and management strive to make every guests stay as great as yours.

"Nice rooms, wonderful staff, great pool & hot tub"

5
25/10/2015

While this may seem like a pretty ordinary property at first glance, the staff during our 5-day stay was so exceptional and helpful, this motel will stand out in my mind for a long time. The room was spacious and well-appointed (a good refrigerator and microwave for once!). And the pool and hot tub were excellent and available during reasonable hours (6 am to 11 pm). It can be so frustrating to be somewhere on business and encounter a pool that is only open the hours you are committed to working! Not so here. If I am ever in Vermillion again, I will definitely choose the Best Western. It was also less expensive than the other national chain motel.

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
Thank you Barbara for your review of our property. I am thrilled that your stay went well and that you were able to enjoy all of our guest amenities. The pool and hot tub are an awesome welcome after a long day of work. Our front desk staff is exceptional in that we all strive to provide each guest with a comfortable enjoyable stay.

"Pleasant Surprise in South Dakota"

5
14/10/2015

My husband and I found ourselves stranded in rural South Dakota when a deer decided to take on our truck. The nearest town was Vermillion and Best Western had a hotel there. Thankfully, they had room availability and a wonderful staff that helped us secure a room booking late at night. Once in the room, we were completely blown away. The room was incredibly spacious and had modern furnishings including a comfy chair and ottoman, a nice sized table with two chairs, a large flat screen TV, and a high-end pillow top bed with luxurious bedding. The bathroom was spacious as well and boasted a large deep jacuzzi tub. The hotel provides a hot breakfast with waffles and breakfast sandwiches in addition to an assortment of cereals. During our stay the staff was super helpful and accommodating given our circumstances. Overall, the Best Western in Vermillion, SD provided excellent service and wonderful accommodations! I would highly recommend this hotel when in the area.

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
Thank you for your review. An unplanned event is upsetting when your travel plans are turned upside down. I am glad we were able to make you stay in Vermillion pleasant and that we were able to accommodate your late checkout. We hope your next stay in Vermillion is a planned one.

"They allow pets"

3
09/10/2015

We were traveling with our dog and needed a room for one night that allowed pets. The room was clean, although the bed was a little hard. We just prefer a softer mattress. They have breakfast available, but it was mostly things we don't eat (gluten and grain free.) They referred us to a local restaurant, Cafe Brule, which was very good.

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
Hello MKM, I am glad you and your pet were able to enjoy one of our pet friendly rooms as we are one of the few hotels in town that make these rooms available. Our breakfast does include fruit choices and yogurt. I often take the bread off of the breakfast muffins and just eat the egg and sausage for a gluten free breakfast. Obviously, we are not a restaurant, and our options are at times limited, but we do try to meet the dietary needs of all of our guests if at all possible.

"skip this one"

2
05/10/2015

Price was $20 more than highest price listed in 2015 AAA book - we paid $159; similar rooms in area were $70-90. Refused to accept either AAA or AARP card (both current). Room was dirty - accumulated dust on lamps and table, locker-type odor (sheets? pillows?). No shampoo, conditioner, lotion, soap or towels. All but the conditioner were available.

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
Dear William, I am sorry to hear that you were uncomfortable during your stay with us. Our rates were higher and no discounts were accepted during the University of South Dakota Homecoming weekend. All hotels in Vermillion were full during this special event and also at special event rates. We hope you try us again using your AAA or AARP rate.

"Pleasant stay"

5
25/09/2015

Clean and quiet facility. Close to the University and the activities there. Convenient for a gathering of friends or a solo business trip. I had stayed there before it became a Best Western. Significant improvement with Best Western.

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
We know how important the University of South Dakota is to our hotel. With the campus less than a mile away, the Best Western is an ideal place to stay if your are visiting the school, or doing business at USD. Thank you for choosing us!

"Updated, Clean, and Comfortable"

5
15/09/2015

I needed a room for one night while visiting my child at USD. The hotel is clean, updated, and comfortable. The room had a microwave, mini refrigerator, and coffee maker. Breakfast was offered but I did not take advantage.

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
Our entire hotel was renovated 3 years ago already! Thrilled that you appreciated that all of our guest rooms have refrigerators, microwaves, coffee makers, iron/iron board and hairdryers. Our guests really love the in room amenities.

"Best Place to Stay in Vermillion"

4
14/09/2015

By far the nicest place to stay and a fair value. This is our 5th year attending the Margarita Ride on the 2nd Saturday in September, sorry it took us that long to try the Best Western Vermillion Inn. The water pipes were a little loud, but other than that our room was nice and quiet.

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
We do appreciate your review of our hotel. I am glad that you found a new "home away from home" at the Best Western Vermillion Inn.

"Best Western - Vermillion"

3
14/09/2015

The sauna & hot tub did not work. The shower was not the worst I have ever used, but.... The coke machine ate my $2. The room was spacious and clean. The folks at the front desk were very friendly and the lady I checked out with remembered me from last year. The breakfast was hot and fresh. However, for the money I paid I expected more.

Lisa E, Owner at BEST WESTERN Vermillion Inn, responded to this review
I am glad we were able to tackle your issues with a smile. I am sorry the hot tub and sauna were not up to par at the time you were using it. Just a glitch in the pump system. We hope you stay with us again.