Best Western Premier Tuushin Hotel,  Ulaanbaatar

4.0/5  - based on 278 guest reviews.
Prime Minister Amar Street 15, 14200, Ulaanbaatar, Mongolia - See map
+976 11323162 +976 11325903



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> Room 1

1 adult


Hotel advantages

  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Sauna
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Located in the heart of the city, the very center of Ulaanbaatar, within 100 meters from Sukhbaatar Square and the Government Palace, the Best Western Premier Tuushin Hotel offers 198 rooms. The room classifications range from standard to the Presidential suite. The hotel also offers three restaurants with an exquisite level of modern food and services and two entertainment and conference halls which are fully equipped with the latest equipment such as a translation system. All sections and parts of the hotel have modern furnishings and decorations which satisfy the latest world quality standards. A high level Le Cabernet international cuisine restaurant is on the first floor, the Prime Grill restaurant is on the third floor and the Premier Lounge which is located on the twenty-fifth floor in the highest level of Ulaanbaatar city. The Aroma Tera Beauty Spa and Sauna with exquisite levels of services, a Spanish sauna, and a fitness center are also part of the hotel. Therefore, our friendly team and employees who are specialized in hotel experiences in Mongolia and abroad will try their best to deliver 100 percent customer satisfaction with the motto, "Yes We Can". We will deliver Mongolian traditional, friendly and hospitable services by taking care of every single guest.

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Room 1

Guest reviews

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based on 280 guest reviews
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Couples Couples 36
Family Family 23
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Sleep Quality
Best Western Premier Tuushin Hotel,Ulaanbaatar
  • 4
    « Great location and ok hotel »

    Good size room. Clean. Big window, nice city view. No iron in a room. Only tea served in room, no coffee. Nice feature was a glass wall between bathroom and the room which means one could appreciate city view from a bath. Room booked for two but set for one, so had to call room service. No swimming pool, spa access on 15% discount for guests. Breakfast ok. This hotel is in a great location, just a minute walk from the main square. There was a problem with bill (several extras added and price higher then at booking) but all sorted at check -out.

    « The best Hotel to stay in Mongolia. »

    I've stayed at this Hotel for a night. The Hotel is located centrally, where you can practically get to anywhere of importance in a few minutes. The rooms were spacious, and clean. The stuff spoke perfect English, and were most friendly with my requests. On top of that it was a bang for buck. Recommend this Hotel to anyone who's in Mongolia and looking for a place to stay.

    « Never ever! Worst staff ands fully uncapable and incompetent GM »

    If you wish anything bad and dissatisfying happened in your life please come to Best Western Tuushin Hotel. Nasty food, bad english-speaking stuff, useless frontdesk personal and fully incompetent and incapable General Manager. Day 1. The reception manager couldn't find a suitable restaraunt (!) in the evening. Day 2. I called a taxi for next morning, with room charge, underlined the adress and showed me on my smartphone. Day 3. Morning. The taxi comes and after long drive gets me late and to the wrong place. I am late to the C-level meeting, i have to reschedule, possibly lose the deal and also have to postpone the meetings for the whole day because of rescheduling the first meeting. Day 4. Evening. I call the reception and ask to find me a taxi, with room charge, and get me to specific point. And, guess what happens next! Taxi comes, with cash payment, and the driver doesn't know the address and he didn't get any info from the reception. And of course, that was the girl from previous evening, made the same mistake twice a day! So, i start speaking with the guys at the reception, asking them to call the GM. They refuse of course, telling that they don't do it for 30 minutes. After that, some really scaried and frightend guy comes and tries to explain that all this is not their fault and he is very sorry. Still no GM. After some hard communications he did called the GM, so we have a veeeeery long conversation with her, full of bad scripts, consumptions me as a liar and storyteller, and telling me she is on vacation far from the city, it is more than 5 hours to come so she won't. After she talked with her employees at least we found that my story was true. 30 minutes more she finally admitted i was right and it was her staff mistake. And of course there was a lot of interesting inside that conversation - for example, that she has more than 300 employees and can't manage properly them all (it is really a problem for a GMs nowadays, i see). Or the next funny thing, i said her that's a shame for the chain hotel to act like this. She told me that that is a franchise, privately owned, so the chain is not the influencer here (OOPS, so much for the franchise standarts and all the $M invested into brand and service). I travelled a lot, i do 70-90 trips a year, locally and internationally, but i see such a mess first time in a brand chain. So speaking shortly: - The GM is too good to speak to her guests personally - the frontdesk managers do not have any rights to solve problems and been somehow very scaried by the senior staff. - the reception staff are incompetent, lazy, ingorable and non-understanding the customer. Therefore, - I will never ever stay in BW chain around the globe, business or leisure - i will advise all my friends and colleagues to do the same - i will never let none of business events conducted for me or by me happen in that chain - i am seriously thinking about a lawsuit considering my lost meeting and deal because of that hotel. So, if you are willing to go to BW in Mongolia, or around the globe - don't do it!

    « Good hotel in the city center »

    The hotel located at the city center of Ulaanbaatar. Spacious rooms. Very friendly and helpful staff. Good quality of food at breakfast. Beautiful view from the sky lounge. Not expensive. Good value for money. I stayed in several hotels in this city. Best Western Tuushin is the best so far.

    « Great western hotel in Mongolia's capital »

    A buddy and I stopped there for one night after a 6-day trip through the country during Feb 2018. Tired and looking for some western comforts, the BW in UB hit the spot. Staff is incredibly friendly and speaks English very well, the breakfast and lounge are well stocked and very accommodating and the rooms are large and spacious. Proximity to the main square is key and you can walk all over the city from there. Highly recommended.

    « All round great... »

    My stay here was very comfortable. The room was very comfortable and well appointed. The bathroom and shower particularly were impressive. My room also had a great view over the city. The bar/restaurant on the top floor was also nice for a drink, amazing views. Staff were friendly and helpful throughout. Hard to find fault. Recommended.

    « Centrally located »

    The hotel is centrally located - beside Sukhbaatar Sq, close to restos, walking distance to shops and museums. The hotel is clean. Breakfast is adequate. Room service is delicious. Staff is polite and professional. Hope to come back!

    « It's okay »

    They don't really go out of their way to provide great service, which is nice because I don't like to be bothered. The rooms are spacious and the location is near most things. Too bad their pipes are not clean. I've had to shower with slightly yellow water even though they moved me to a room on the upper floor. The gym is okay. Equipment is outdated but functional. On the worst day, brown water spewed out of the faucets for two hours.

    « Comfortable room »

    I had a very enjoyable two-night stay at the Tuushin Best Western Hotel. The room was very comfortable. The Premier Lounge on the 25th Floor is a great place to relax and have a few drinks and meal at the end of the day. Totally recommend this hotel if you are in Ulaanbataar

    « Convenient location, friendly well trained staff. »

    Just off the main square but in easy walking distance. There is a mid ranged priced supermarket across the street. It's closely located to Golumt bank, just a short 800-900 meter walk, which was the whole point of my trip to Ulan Bator, so this hotel was in a perfect location for me. The room was clean and spacious. If you book a family club room you get access to the top floor club which means you can get complimentary drinks 1-2 a day, which was a nice touch. Recommended.

  • 4
    « Big rooms in Premium Location »

    Nice experience, apart from a water problem experience once where tap water was completely off for few hrs in the morning. Other things are good! Standard room was spacious. Internet was good. Breakfast provided many options with wide-enough selections of bread, asian menu, etc. Overall the hotel gave good service.

    « Holidays »

    We stayed here for two nights in may 2017, we were very impressed by the excellent service that this hotel offer .we enjoyed the morning buffet breakfast ?? and the nice and clean room to rest after traveling so far to Mongolia. We enjoyed our short pleasant stay here during our holidays in Mongolia ????

    « Fine dinner with friends at the Premier Lounge »

    Thursday night 7.:30 pm we had dinner with our 16 friends. The atmosphere of the Lounge was great. Not that noisy. And there are Life band is singing in English and Mongolian softly. I don't know how many days they have this, it was on Thursday. They started about 8.20 and sang 7 songs had some break sang by 9.20 pm again about 5 songs. View thorough the windows are great. Because night view is lights. Always good.

    « Nice hotel in a great location »

    We stayed at the hotel for two nights 10 days apart. Both of the rooms were spacious with nice bathrooms and good views. The only problem was that the heater stayed warmer than selected in the second room. The staff were helpful and courteous.

    « A convenient place to stay in Ulan Bator »

    We are here to give our Russian speaking training - we change the place every time, this time it is Mongolia. Having been in UB last time already 10 years ago - there is a magnificent change - so many new buildings and places - amazing!!! The BW hotel does facilitate nice bar, restaurant and of course also big, convenient, cosy and up to date rooms for business guests (and travellers of course). Service is excellent and quality is efficient. 100% recommendation for a stay!

    « Buisness Trip »

    Rooms are nice and clean, well presented. Staff are friendly and helpful, level 25 has a nice view of the city and a relaxing place to have a few drinks and a meal. Meals are good and reasonable in price. I can recommend a stay over at the Best Western.

    « Above average. Convenient location »

    Everything works. The place is clean. Room is comfortable, and hotel provides toiletries Staff is friendly and helpful. The gym is well equipped . it is within walking distance from the Central Square. We are able to get di

    « Welcoming, Quality Service »

    Much like the rest of Mongolia, this hotel has an air of friendliness and the takes care of everything you might need during your stay. They do everything they can do cater to your groups needs. The rooms are very clean and comfortable. The room service food is moderate but on par with that of any western restaurant in town. The breakfast buffet had an omelet station, some fresh fruit (the white pears were crispy and delicious), hot food like potatoes, sautéed veggies, and a large pastry table. A sign of good service was how quickly they removed my plates after I was finished eating. The wifi was great. In the lobby and restaurant there was no password needed. In the room we were given a unique password. I can't speak to the price as this was a business trip but I'm sure it's not a bargain accommodation. However, you get what you pay for. And this was a great place.

    « Best location, walking to many places of interest »

    I requested for high floor facing the Genghis square but got upgraded to a room facing the other direction with unblocked view. Location is the main selling point of this hotel. Staffs could be more friendly. Breakfast is a bit not up to standard. The variety is enough but if the 3 breakfast I took, 2 days were ran out of hot coffee, tea and juices. Have to ask few times to get it refilled. The room is big comes with a bathtub. There is one dirty couch in the room should be thrown away. It's kinda of disgusting to sleep beside this dirty couch every night.

    « Comfortable and great location with great views »

    We arrived at the Best Western Premier Tuushin Hotel, about 30 minutes after leaving the airport as it was still early and there was no traffic yet. At the hotel we dropped off our luggage, showered (we had been traveling a long time), found some clean clothes and headed down to breakfast to eat. Our room was on the 12th floor facing Ghengis Khan square and the Parliament building. From here we could see tall buildings and then at the edge of the city, mountains covered in homes (and gers) with different colored metal roofs, imported from China. Red, green, blue, orange. Like a city of rainbows. Breakfast at the Tushin was primarily a western buffet with one dish labeled ?Mongolian food.? That was a dumpling filled with beef. The main foods here in Mongolia are beef, lamb and a little bit of chicken. There is little pork as only a few pigs are grown in one part of the country. There was the ubiquitous omelet bar, cheeses (not yak cheese as I was expecting), breads, meats, fresh fruit and cereal. Standard. Later than night, before dinner, we headed up to the bar at the top of the Tushin Hotel where we had a free glass of wine or beer. We sat on the comfortable chairs and couches, drinking our wine and marveling at the 360 degree view of the tall, modern buildings surrounded by the mountains covered in gers and colored tin roofs. We came back and forth to the Tushin as we traveled around the country. All three of our rooms were about the same. Comfortable beds. Great views. Slippers. Good showers. Coffee maker. All the conveniences of home. In the lobby there is a marvelous painting made up of little horses. And when ever we left for a day or two, we were able to store our spare luggage at the hotel. The location is perfect, right across the street from the Genghis Khan square and walking distance to the State Department Store, museums and restaurants.

  • 3
    « Location and efficient »

    I spent four nights in a business trip to UB. This was my third trip to the city and my first stay at this hotel after staying at the Shangri-laast couple of times. Positives: - location is great..just adjacent to the Sukhbaatar square and very close to some dining options and all the Central mall - efficient - check in and check out was relatively quick and painless. - good views over the Sukhbaatar square if you get a room that side - size of club rooms were quite good and spacious Negatives - food : is quite ordinary. I ordered room service once and the food was very average and not what you expect from a 5 star. From then on, I decide to eat outside instead - breakfast : again the breakfast restaurant is quite poorly laid out, the tables are usually not properly cleaned after a guest has gone and you are left to sit with a stained table cloth. On top the spread of food is not very tasty and sometimes there was a long wait to even get the basics. Again the hotel did not seem to be able to cope with an average morning breakfast crowd. - room: while on average the room was clean, there were some stains on the wall which was not checked. On one morning the water coming out of the taps was orange in colour. It took the hotel almost till 8am to realise this and they promptly blamed the govt supply for this. However from a five star one would expect to have its own supply or some filtration system. Overall it was a very average stay and I would try somewhere else if there were some more options in the area and at similar prices. Given the limited selection of international hotel options in the city, you can stay there but don't expect it to be a 5 star experience.

    « Best Western Premier Tuushin Hotel, Ulaanbaatar, Mongolia »

    This is a well located, nice hotel right next to Sukhbaatar Square and within easy walking distance of many cultural venues. We had a problem with lost luggage on Miat Mongolian Airlines and had a language problem while talking to the Miat lost and found department. The front desk people at the hotel were extremely helpful and spent about 15 minutes talking to Miat and resolved the problem for us. We had a very early check-in. The computer wanted us to pay for an extra half day's stay however we showed them our on-line reservation form which did not indicate an extra charge so the desk staff waived the extra charge. I would definitely stay there again.

    « Good choice »

    It is definitely one of the better choices in the city. +Friendly staff +Comfortable and clean rooms. Nice views +Great location +ATM on site +Gym +/-Breakfast buffet was ok..nothing exceptional Ate twice at the restaurant on the 23rd floor. Amazing views. Staff very friendly and welcoming. Excellent service but food quality very variable: I ordered the first time the chicken breast and it was very good but the next time they served a re-heated dry piece of chicken...For the price you pay you would expect them no to heat a pre-cooked dish in a microwave...I would recommend the restaurant for drinks but maybe not for the food..

    « Good value central hotel »

    Stay here most times I go to UB. Tried most other better hotels in UB. this hotel stands next to the main square and walking distance to central tower and Shangri la Centre. Shangri MA hotel is better but much more expensive The rooms are large and airy. Bathrooms too a good size. Service mostly friendly. My complaint ( made last time I reviewed this hotel) is the awful breakfast. Eggs cooked to order swimming in oil. Oil folded into the omelette Fried eggs soaked in oil. Yuk!! In addition there is a lack of fresh fruit. The coffee us mediocre at best In the top floor bar with good views the food is OK. The decor is tired and uninspired but it's comfortable enough. Sometimes there is some live music. So ....stay there but eat breakfast somewhere else!!

    « Very good hotel in UB! »

    I was pleasantly surprised with the Best Western Premier. This was my third time in UB, and I had ended up in budget accommodations in my prior visits. Thus, my expectations upon booking at the Best Western was tempered. My initial misgivings were somewhat confirmed when the room I was assigned for my first night directly faced the window of another building. The hotel reception was super helpful and changed my room as soon as another was available. My next room was a corner room with a better view of UB. The room space is more than adequate, amenities were good, clean, quiet and relatively new. Location of the hotel is excellent, near the Chinggis Khan square. As you step out, you have food options. Service is very good and the staff are very accommodating. The penthouse bar is wonderful! Great views of UB, you should definitely check this hotel feature at the Tuushin. Minor gripe, the fitness room is below average, perhaps not a main attraction for guests. I hope the hotel improves the facility - better lighting, equipment, and ventilation. I would certainly go back to the BW Tuushin. Highly recommended.

    « For those who care »

    Reception staff were very helpful as were Reservations who rebooked me past the cancellation date after British Airways cancelled my flight. (Incidentally , BA did absolutely nothing to help). It's a perfectly fine stay. Oh, and their excellent express laundry had my crumpled weeklong packed suit and shirts pressed and back within the hour ( another compensation cost winging its way to BA, I think ). Okay so it's looking a little its age and the swankey place to stay is undoubtedly the new Shang . But it is clean, the bathrooms are perfectly fine and the location is excellent for business travel and exploring the city centre. Not a lot against it really. Perhaps, for a five star hotel, the breakfasts could have been better and with more variety. We must be past the time when synthetic orange juice is still being served up and gluten free options should now be standard.

    « lovely lovely......... »

    We group of 27 stayed for 03Nights Great experience Rooms are quite specious & well modern Service staff excellent Breakfast spread was too good location of the hotel is really great really love to stay again

    « Comfortable stay »

    Very comfortable stay in a spacious room on the 13th floor with a good view over Chinggis Khaan Square. They let us check in early which was a bonus. Excellent location as it is in close proximity to all the places you need to visit in UB. Not the cheapest place to stay but a decent hotel.

    « A modern hotel in a central location »

    Rooms were nice. The bed was comfortable. The air-conditioning worked. To run the shower you have to lift the stylish rectangular knob on the faucet. This was not obvious, and a number of our group had to call the front desk for assistance. The location is excellent. While the staff was friendly, they seemed disorganized and confused especially at the front desk.

    « Very good for Mongolia, but so-so by global standards »

    The location of this hotel is outstanding - half block from the central square and therefore walking distance to most attractions and to the Naadam Festival stadium. Naadam fireworks were right out the window! The room and bathroom were a good size, comfortable and quiet. Laundry was prompt. Luggage storage for a few hours or several days worked fine. Front desk staff had good English. The dining room and breakfast service were the most obvious downsides. Not enough staff to manage a full hotel and breakfast rush time, so food, coffee, etc., were not replenished. But if you looked away from your plate at your table, it could be whisked away. And the table settings were always soiled - spotted, greasy, food-stained, with crusty bits. Absolutely not acceptable. The other downside was the poor record keeping and communication about reservations. A mix-up about how many days we were staying kept being handled, recorded, and then forgotten. I got the impression that information was not entered into the guest room record. A request for late (3 PM) checkout was happily received and then, again, not recorded, so starting at 11 AM, we were called or visited every 30 minutes or so, and our repeated reminders that we had asked for late checkout and it had been put into the reservation record were to no avail. I'm guessing that's a headquarters problem. There is air conditioning, which is a vast improvement over my first visit in 2005. But it isn't controlled by a thermostat, so it just blows cold until you turn it off for a little relief. And the bathroom initially had the stinky drain problem that was widespread in Mongolia on this visit. However, the hotel maintenance person dealt with it successfully, thank goodness!

  • 5
    « Perfect location & Very nice accommodations »

    From the room had view of the city square. Got a corner suite; had two twin beds instead of couch for the extra people -- very nice room with comfy beds. Very big bathroom with large tub and a shower, had a small bathroom with toilet in the second room. Room included a complimentary drink at the bar on the top floor (great views of course). Also included breakfast buffet the next morning, which had plenty of options. We also spent a night at the Blue Sky hotel - the two were very comparable in terms of room quality, location, and amenities. The Best Western had a slight edge in the friendliness of the staff (although I think part of the "friendliness" perception by westerners is cultural, not an actual unfriendly demeanor).


    This is the best location in all of Ulaanbaatar. Half a block you are in Sukhbaatar Square - the main central square in the city. The hotel is a tall light brown structure. The lobby is big and bright. Check in was easy and staff very polite. You have to skim your room key card to the elevator before you can push the floor to your room and to enter your room. Leave your key by the inside entrance slot to turn on the electricity. Electricity goes off after a while when you pull the key card out.The rooms are big with wall to ceiling window. Flat Panel TV, ample desk for a computer but needs more outlets to plug my computer. The two outlets by the desk are plugged into the modem and the table lamp. I could not plug my laptop anywhere unless I unplug the table lamp. WIFI (SSID and password are written on top of the modem on the desk() is surprisingly fast. A lounge chair with ottoman, and a huge and comfortable king size bed and pillows. Master light switch by the bed when you want to turn off the lights before you sleep. The bedroom is separated by see through glass over the deep bathtub. The bathroom is spacious with good amenities. Coffee pot available and 2 bottles of water is provided daily. The decor of the room is very bright and easy on the eyes. Breakfast is plentiful with an omelet station is located on the third floor. The 25th floor is the lounge where you can have cocktails and have a panoramic view of the city. This hotel is the hotel to stay for me. I will definitely be back here. I highly recommend this to everyone.

    « Potential but service confused »

    We stayed here twice in one week. Perhaps we were spoilt the first time as when we arrived we were upgraded to a suite overlooking the square. The room was lovely. Some strange things like a mini bar but no glasses other than 1 (for 2 people) in bathroom and 2 in bedroom. Can't drink the tap water but only 2 small bottles per couple a day. Odd. Breakfast was really very good, certainly better than our experiences of best western hotels. Espresso was available most days (but not all) delivered at extra charge to the breakfast room. Things did not quite hang together. You could never get anyone to answer any of the buttons on the phone. Better to go down to the front desk in person. If we did get someone on the phone they would offer to call back but did not. There are only 2 elevators so they were often very slow. We were told the cafe was closed but then walked into it and ordered coffee. Restaurants were confusing as they had been renamed but signs did not reflect this. An Indian dinner was advertised but when we turned up we were told it was cancelled. When we returned we had deluxe rooms but there was massive confusion about whether we could overlook the square. We had at least 3 different answers and prices.

    « Conveniently located with comfortable rooms »

    The hotel is located right next to the Chenngis Khan square which is the heart of the city . The rooms are comfortable with some of them having a view over the square . We were there at the beginning of the Nadaam festival which meant service was a little slow because of the above average occupancy plus extra guests in the restaurants etc . Staff were helpful and friendly . A good option for first time visitors to the city .

    « Nice central spot. »

    Stayed here for 4 nights for business. Great location. Comfortable rooms. Breakfast was ok for Mongolia. Staff were lovely and always happy to help. Only complaint was the hot water was a little bit random. The first night I arrived there was only Luke wam water. For the rest of the stay it was much better.

    « Lovely space »

    I enjoyed staying 2 nights at Best Western Premier. It is in a central location. I loved the high floor unit we were provided which overlooked the square. The room was also spacious. I also liked that there was free wifi in the lobby and free wifi in the rooms. Breakfast was a good spread.

    « Very comfortable premier class hotel »

    Stayed 4 nights here. I only have praises for this hotel. Room is very modern, very clean and tidy, and amenities are good. Breakfast spread is generous. Staff speaks reasonable English. Hotel is just next to Sukhbaaktar Square. Central location in UB City. It's about 20 mins walk to State Department Store. There's a Orgil supermarket just across the street. The lounge at 25th floor offers splendid view of the city with mountains as background.

    « Clean rooms, nonexistent service »

    The rooms are clean and comfortable, but service is absent. I was put in a room with no air conditioning and told to wait a few hours until it cooled down. It never did, so I had to change rooms (at my request--the hotel never offered). I went to the steak house for dinner, only to see the doors were locked; the front desk receptionist insisted the restaurant should be open and couldn't be persuaded of the reality. I ate one night at the restaurant and ordered a medium rare steak; it was well done. The staff never stopped by my table, even though I was one of only 3 diners in the restaurant. I sent laundry out for dry cleaning and only after calling that evening was told there was no dry cleaning that day and my clothes were being washed. What the?? I'd stay here again because of the location, but would have no expectations about service. Be prepared to take care of yourself--I never saw a concierge or had anyone at the front desk able to do much other than call someone else in the hotel.

    « Great hotel at reasonable price »

    Stayed there 2 during a work trip. The hotel is very central and it's easy to get to ministries on foot. I had a corner room which had amazing view. The top floor bar has even a better one. Staff was friendly and breakfast (included in my rate) was reasonable.

    « Nice hotel in City of center »

    I stayed in this hotel for 11 days. The room on 23 floor was big enough and gave a superb view over the city. Breakfast buffet was extensive but not really special. Sometimes items were sold out (fruit, cheese) and I had to ask to complement it. On busy hours it takes sometimes a lot of time to get up or down. Two elevators is not enough during breakfast time or when a big group arrives.

  • 4
    « Excellent choice for Ulaanbaatur »

    Stayed here for two nights at the end of my trip to Mongolia. Enjoyed the very spacious room and the nice view over Ghengis Khan square. Huge bath. Comfortable beds. I highly recommend the bar/restaurant on the 25th floor. The pizza and Gina me tonic I had were excellent. The waiters were very attentive. Great service. Also the breakfast was very good. The chef making the fresh eggs was really great! She made me the best omelette. X It might be nice if the front desk/concierge were a bit more informed about some of things to see in the area - especially with the theatres close by. Wifi was also a bit patchy. Overall a great stay!

    « Great location - top service »

    We stayed in this hotel in Ulaanbaatar prior to our Trans-Siberian Train journey. The hotel is located centrally, right across from Suhkbaatar or Chiggis Square. We could walk to all the main sights (granted some were far away but we are avid walkers). Our room was large and while a bit dated, very clean and bright. We ate dinner in the hotel restaurant first night. Service was very slow but the food was adequate for a casual meal. We ate in the top floor lounge the second night - their bar and food menu was more to our liking. The pizzas were not too bad, considering that this was Mongolia! The lounge had really nice views of the city of Ulasnbaatar.

    « Not your average Best Western »

    Nice property conveniently located in the heart of Ulaanbaatar. Rooms are on the small side but nicely appointed and well kept. Great restaurant/lounge on the top floor but service is a little hit and miss at times. Very nice spa rated a solid B.

    « Great choice for UlaanBaatar »

    We really appreciated the good service at this Best Western. While we didn't stay long, we did stay enough time to notice that all of the staff was very friendly and seemed genuinely happy that we had made the choice to stay with them. The room was a generous size and the mini-bar selection was nice. Normally not a big deal, but we checked in late and it was nice to just grab a drink. (I don't always expect a mini-bar from Best Western) We stayed here for one night and had breakfast the next day and then left the city to go stay in yurts, but if I were to go back to ULN, I would pick Best Western. Nothing fancy, but met all of our expectations and at a reasonable price.

    « Great location and nice hotel »

    The location is perfect as it is right in the downtown area close to all of the city attractions. Easy to get around from the hotel and close to the airport. The hotel was nice, rooms were clean and the staff was very helpful. Depending on your room the wifi is spotty but I may have just had a room in a bad wifi location. The conference rooms were spacious and perfect for business meetings. The breakfast buffet in the morning was delicious with a great variety and the restaurants are good and convenient if you do not feel like leaving the hotel. I would definitely stay there again.

    « Great location and even greater staff »

    The best Best Western I have ever stayed at in terms of facilities...and one of the best hotels in the world in terms of staff service from the heart. I spend a minimum of 70-80 nights per year in 5 star hotels and the personalised service here far exceeded expectations and their Guest relations manager, Baska was outstanding!

    « Good location, good Western-style hotel »

    The hotel is within a block of Chingghis Square so vert centrally located. It is a good quality hotel with three restaurants, spa and spacious rooms with all amenities. Wifi is free (but a little slow). The staff are friendly and speak good English. There are restaurants and coffee shops next door and it is 10 minutes walk to a good cashmere shop. The air conditioning did not work very well but leaving the windows open at night cooled the room down.

    « Excellent accommodations-excellent location »

    This hotel was excellent in all ways. The front desk personnel were very knowledgeable and spoke excellent English. The bellhops were very timely - the bags were delivered quickly to our room. The breakfast both on the main floor (3) and the club room floor (23) provided a wide variety of foods and the main floor even had someone who fixed eggs as requested. The room was very nicely furnished - comfortable beds, big fluffy towels. The amenities in the room were great too - the shampoo, etc., as well as the hot water pot with coffee and teas. Overall I would give this a 10+ rating and would definitely return here next time.

    « Mongolia »

    We stayed here 1 night only. There was traffic chaos as the Vietnamese VP was here too! Room was good, spacious and beds were comfortable. It had an opening window and underfloor heating. Breakfast was very western and just standard fare. There is a fitness centre on the 3rd floor but I didn't have time to get there. Coffee was average. No ATM in the hotel but one just down the street but it didn't work. It is centrally located near the square, parliament and museum. The staff were good, efficient and helpful.

    « Good location »

    Stayed for 4 nights early April and got a room on the 15 floor facing the square. Room had a queen bed and super soft pillows I'm guessing feather ones (?); not the best for neck support. Room had 2 free water bottles per day that you Should definitively use to wash your teeth (water in Ulaanbaatar tends to be stained and I guess not safe to drink). There was a tea pot but tea wasn't provided. There was also a stocked mini bar. Service was good and the best part was the breakfast which had lots of options both westernized and traditional Mongolian along with a person cooking eggs to order. There is also a coffee shop on the first floor. Wifi was available in the room. There are plenty of Places to eat around and we were able to exchange usd into tugriks in the bank that is just next to the hotel. Elevators were a bit slow and small; I guess in high season that may be an issue. We got their car transfer service from the airport at 11am on a weekday. Our driver was there and even though he didn't spoke a word, we were promptly taken to the hotel. But be advised, it costs $50USD one way. It's a bit expensive considering that we took a private car service back to the airport provided by the Shangrila hotel and that one cost 55,000 tugriks which is $23usd! Also be advised that they turn on the AC on May and Ulaanbaatar had unusually hot weather early on April when we were there and with our room facing west we got all the afternoon sun directly meaning temperatures of over 76F or 24C inside the room! The heater was off and still the room was awfully hot. We opened the windows as it cooled down during the night but air conditions those days were so bad that the room started smelling like burned in less than an hour. Im from the tropics so Im not sensitive to warm weather, but trying to sleep with that temperature along with jetlag was not fun. I know that the AC issue is not exclusive of this hotel as it also happened in another hotel that we stayed in Ulaanbaatar but this is just a warning for those sensitive to heat going before May. Finally, the bathtub side was like 2 feet high, about 60 cm so I was always concerned that I could trip and fall anytime I got out of the tub. I have no mobility issues and Im in my thirties but I found this high tubs potentially dangerous. I'm not sure if all rooms are like that though, better check before just in case. Overall the price and service were good and location as well.

  • 4
    « Very good business hotel in UB »

    Recently, I stayed twice for two days each. The rooms were quite nice, spacious and well-appointed with reasonably good wifi. The only modest negative is that the heating and air conditioning system is not functionally properly so it was hard to cool off rooms that are surprisingly warm considering the cold temperatures outside. Breakfast is not bad, although it would be great if they offered better coffee and more choices of fruit. (I know it can be difficult to get fresh fruit in Mongolia, though.) The location is great, within one block of the Sukhbaatar Square, Parliament, many restaurants, businesses and government offices. The rates are quite reasonable. Lastly, the view from the Prime Lounge on the top floor is fabulous.

    « Business Hotel »

    The Tuushin is ideally located for the business guest due to its location and well appointed large rooms. The view from the 25th floors offers an incredible understanding of how Ubator is built up. The breakfast is well supplied and the staff is attentive to your needs.

    « Improved »

    Mike the new manager roams around making sure that everything is running well and all his guests are happy. We were because the rooms are well appointed and Mike has upped the hotel's game from my previous visits.

    « Centrally located! Very good breakfast! »

    We stayed at BW Premier Tuushin for 3 nights and we did enjoy our stay. Large and comfortable room, great shower (hot water and no pressure problem), pretty good breakfast (an extensive list of items), courteous staff. The hotel is conveniently located close to Sukhbaatar square (Chinggis Khan square), so we could explore the whole city on foot. There's only one detail to be mentioned...the temperature in the room. Too hot! 28C was too much! The first night we had to open the windows and we even left the door open for a while in order to cool a little bit. 23C or so would be much more comfortable.

    « Chill in Ulaanbaatar »

    This is a great hotel in a very interesting city. Very cold at times but always beautiful. The hotel has quite spacious rooms, very comfortable with great views of the city. The restaurant is first class and the staff always attentive and cheerful. I stayed for 3 weeks and am looking forward to returning in another few weeks Ulaanbaatar can be very cold but the hotel is well heated, sometimes almost too hot, but you can open a window The hotel is very centrally placed in the city and close to the main square with its impressive statues of the great Chinggis Kahn. Do yourself a favour and chill out out the Tuushin in Ulaanbaatar

    « Very confortable Hotel e good price »

    The Beste Western hotel is placed in the center of the city, close to the parlamient. The view of the city is fantastic from the rooms both from then 25th floor where is the lounge bar. The room is clean and the housekeeping is perfect. In general the service of the hotel is fantastic for any kind of need. The restaurant on 3rd floor offers different dishes for every taste. The steak maybe is the best dish but sincerly is not the best in UB. The breakfast, served on the same floor, is good. The new coffee shop on the 1st floor is very good and for an italian like me the coffee is all! At the end I can say that this hotel is a good choice for quality and for the money.

    « Great Overall »

    My wife and I spent 4 nights at Tuushin and was pleasantly surprised by the cleanliness and space of the room. We were very thankful to be given a room on the 22nd floor as the view was amazing. We particularly liked the bar on 25th floor with its great views of the city, and spent some time chilling there each night. The breakfast was pretty good too - but I think could be better if there were variations on different days. Service from staff was prompt and polite. Getting taxis and money changed was fuss-free and efficient. We're v happy with the overall experience given that it's our first visit to UB. Having a great place to come back to each day is a wonderful feeling. Will likely be back again.

    « Best Western Hospitality »

    Excellent location to walk around downtown Ulaan Bator. Heating and air conditioning fluctuates which causes discomforts for sleeping. Stayed for over 6 weeks. Breakfast was very varied with good choices. Gym was acceptable albeit limited in choices of equipment and no real trainer to assist in certain routines. Hotel was very clean and personnel mostly service oriented. All in all a very satisfactory stay.

    « Excellent stay in this modern hotel located in the center »

    Excellent hotel located in the center right by the main square. Modern, spacious and comfortable rooms. Very neat. Warm room lightnings that make you feel cozy especially when it gets cold outside. The room has a kettle for tea/coffee making. Reliable and fast Internet. Spacious bathroom, very elegant, bright and clean.The amenities featured razor, toothbrush, brush/comb and nice product. Responsive staff. I called them a couple of times to make requests and they met my demands almost immediately. Breakfast is good considering you are in Mongolia where you cannot expect the same range of food choices than you would find in a 5 stars hotel in Italy or France for instance. At check-in, the guests receive a coupon for a complimentary drink at the lounge on the 25th floor from where you will get a gorgeous panoramic view of the city and great service. Overall, I was very happy to stay in this hotel, the room felt comfortable and cozy and was nice to get back to after a whole day outside. Michael is a very friendly and accessible general manager who will take time to speak with his guests. I would definitely recommend this hotel and stay again if I go back to UB.

    « Great Hotel »

    Had a three day business trip that took me to UB, and was fortunate to end up at the Tuushin. Staff was very bilingual, rooms were clean and maintained at a high level, and the breakfast provided at the hotel was excellent and fresh.

  • 5
    « Best hotel in UB »

    Among the very good class hotels in UB, this is clearly the best: all amenities, plus they have environmental policy and use local products (blue sky, kempinski and shangri la couldn t care less), have better air condition than they others and don t use standard sickening roomspray like shangri la, use local art for decoration (best western hangs up pics of Paris or so), and look like an average central building rather than a dagger made in the most environmentally unconscious and energy wasting way possible (like Blue Sky). Pick this one!

    « Excellent location and staff »

    I recently stayed at this hotel and was very impressed with the overall standard and staff. Not too many people speak English in Mongolia, and I was pleased that most of the staff spoke it very well. The rooms were excellent, with terrific views. The General Manager Michael, went out of his way to make our stay extra special and was genuinely interested in talking with us. Particular shout out to Chuka (?), the Manager of the 25th floor bar. He was VERY professional and accommodating. The food options were good for breakfast too. The location is as good as it gets, right in the middle of everything for walking distance. Would definitely recommend and stay again. Thankyou all for a very enjoyable experience.

    « Fantastic stay in Ulaanbaatar »

    We recently spent 6 nights at this excellent 4 star hotel and were highly impressed with the hospitality shown to us by all the staff and in particulary by the General Manager Michael. We had a fabulous room on the 18th floor with exceptional views overlooking the city. The room was very clean and the bathroom spacious and with good toiletries.The breakfast was plentiful and with a wide range of foods. The 25th floor bar had a great atmosphere with a warm friendly environment and the Manager was extremely professional, helpful and curteous. We thorougly enjoyed our stay and will definitely stay here again when we return to Ulaanbaatar. Thank you to Michael and all the team for making our stay such a great experience.

    « Centrally located 4-star hotel for business and tourism »

    Best Western Premier Tuushin Hotel in Ulaanbaatar has 200 rooms. They are in conformity to international business standard. The executive room on the 14th floor was spacious, had a King size bed, a recliner, and desk. In addition, was provided a reliable and fast, free Internet connection and a kettle for tea/coffee making. The bath room is bright and clean. At check-in, the guests receive a coupon for a coupon for a drink that can be redeemed at the bar on the 25th floor from where is an impressive view of the city. The breakfast buffet offers a good choice. I was not eating in the hotel restaurant during my stay. The Steakhouse was closed. Next to the hotel there is a restaurant specialized on traditional dishes, but the quality was not much convincing. I was pleasantly surprised by the «Bistrot Français» which is reachable in 10 minutes' walk. The specialty a fillet steak of 350 grams was cooked to perfection. The green pepper sauce was tasty and can rival many good restaurants in France. The owner explained that he acquired some of his cooking skills in Geneva / Switzerland. The food was truly excellent. The hotel has a small exercise room. The BW Premier Tuushin hotel is a good choice. The hotel offers airport transfer which is handy in a city where no official taxis operate

    « Fabulous return visit »

    Having stayed here many times it was wonderful to be welcomed back by the ever engaging, courteous and thoughtful staff. The light and spacious room, as always, was beautifully clean and comfortable with full views over the central square. The dining on the 25th floor was excellent with well-received live evening entertainment on some days and brilliant panoramic views over the city. The buffet breakfast with wide choice and freshly prepared egg dishes is now better located on the third floor leaving the ground floor restaurant for lunch and later eating. Reservation, reception, housekeeping and dining staff are superb and go the extra mile to make my stays here the most enjoyable of any hotel in which I visit on business and now the new taxi service is a real added bonus. The general manager and his staff teams could not be more welcoming and attentive and make my return visits something to look forward to. Many, many thanks to all.

    « Nice Hotel - Bare Minimum Service »

    A comfortable stay in regards to room quality and location. And, the top floor lounge had great food and a well-trained staff. But, the typical hotel services were a bit questionable. Having to call Housekeeping 1/2 the time because they missed my room, chasing laundry until 8:00PM, a Front Desk that was a bit "un-interested". And, what I assume was the Hotel Manager - Michael, never taking the time to introduce himself, even in the elevator and at breakfast. Just made settling in to this hotel a bit harder than most. And, to get a cup of coffee at breakfast seemed to follow Mongolia's "No Alcohol Days" around the Elections. Maybe there were "No Coffee Days", too... The Manager in the top floor lounge "get's it". All the rest, a very typical Mongolian service experience.

    « A good town centre hotel »

    We stayed here twice, on the start and end of our Mongolia trip. Both stays were extremely comfortable with a lovely room, very comfortable bed, lush bathroom supplies, fluffy towels, and great wifi. And trust me, after a few days in the Ger camps, these things will be so nice to come back to! All the staff we encountered were friendly, professional and helpful. Both stays we had a very early start, so did not get to try the breakfast that was included in our room rate. The hotel did provide us take away breakfast boxes, which were possibly the only disappointment in that they were sparse and not tasty. Notwithstanding that, we would certainly choose to stay here again. The location is great, just a few steps away from the main square. Go and watch the sunset there! There is a great view from the bar at the top of the building, too.

    « Wonderful trip »

    I was in a official trip. The hotel facilities and services were very good. Most amazingly, staffs were very supporting, cordial and helpful. Ms. Baska was highly proactive and concerned about the customer satisfaction. She helped me to find best tourist destination as well as vehicle services in no time. Thank you Baska.

    « Great location »

    Great location, close to the major points of interest downtown. The staff is helpful and there's always someone there who speaks enough English to help with your needs. They can arrange cars to get you where you need to go, the cars are nice though not the least expensive available. The rooms are comfortable, clean, well-appointed and contemporary. The bathrooms are nicely done in a contempory style. There's air conditioning with a thermostat though heating is controlled separately with a knob on a radiator. So, the room was not quite as warm as I would have liked. The room was quiet.

    « First Class Accommodations »

    This was a wonderful hotel. The reception desk staff, Cindy, were very attentive. My room was gorgeous with windows on two sides and overlooked the square. Each night I was treated with a view of the moon over Ulaanbataar. The bathroom was spacious with a huge tub that allowed me to stretch out and enjoy a wonderful soak. The amenities featured razor, toothbrush, brush/comb and nice product. The best of all was the Manager Michael who was visible and engaged to make sure guests were having a good experience. He was the consummate hotelier. I had two massages which were done by a woman trained in Chinese medicine which added cupping and hot stones. The breakfast buffet was really good and having an omelet made to order lovely. My room had its own router so I had computer security unlike anywhere else I have stayed. This was great as I needed to check a bank account and could do so without worry. I had access to a special lounge on 25th floor where the views were awesome. Look no further, stay here. Oh yes, the coffee shop on the first floor served totally delicious cappuccino!

  • 4
    « Centrally located, Very Clean Rooms »

    My boyfriend and I stayed here for a weekend after trekking through the Gobi desert. The luxuries of the hotel were much appreciated! We enjoyed the 25th floor restaurant for dinner one night (FANTASTIC views of the city!!) and we enjoyed the free breakfast (great food options). The hotel is centrally located which makes it easy to get to various sites. Things that could've been better: - The hairdryer in the room was useless (either bring your own or plan for air-dry) - The towels in the bathroom were old and fraying (a minor detail but did take away from the overall impression) - Poor communication - We asked to book a car to the airport and were told it would cost $50 USD... In the morning, we found out the hotel offers a free shuttle to the airport for no extra cost.

    « Fantastic »

    What a fabulous hotel! Lovely room, nice restaurants, great bar on the 25th floor. Great touches like the locally-made bath bomb and slippers. The staff, including and especially GM Mr. Booker, bent over backwards to make my stay perfect -- arranging transportation, offering advice, and actually escorting us to a market. Excellent location -- within walking distance of the main square, restaurants, and shopping. I cannot say enough about the Tuushin -- except that I look forward to coming back.

    « Nice stay »

    Lovely place, good amenities Close to the centre and main attractions around the centre ... great views ... good choice of food at breakfast (diversity needs a bit improving ... overall great experience ... will return

    « Top end in Mongolia »

    This IS the best hotel there is in the whole country. The rooms were modern and neat, the staff helpful and friendly and the view from our room was spectacular. Fast wifi! Great location. Highly recommended!

    « A few hick up but they help to sort them out fast :) »

    Allover a great location, easy to walk to everything and lovely rooms with a great few. The rooftop bar is a excellent start to see the whole town as a overview before you start to discover it. If you go to Mongolia it is almost a must to sty here :)

    « Great location and amazing views from top floor lounge »

    Clean, well appointed hotel. Here on business, so internet is important -- and the WiFi is good, reliable. Views from the top floor lounge/bar are amazing and a nice place to get some work done while enjoying something to drink... although I wish they would allow non-alcoholic drinks (besides hot tea) as a substitute for the welcome drink (beer, wine or hot tea only - not even a soda or juice was offered!). The only other complaint I might have is that my spa experience was not as good as most other Asian hotels... and then when I tried to use my 15% off coupon (received at check in), the lady said "oh, I already rang up your bill" and wouldn't change it. I had to call the front desk to fix the charge. I also would not suggest the airport pick up (overpriced) - just get a cab on arrival. Otherwise a solid hotel for business travelers.

    « Great lodging and good value »

    We met Michael the manager on the way in. He introduced us to some other Americans in the lounge. He was very attentive the whole time. Much more then you would expect from the manager! The room was over the top. The breakfast that comes with a deluxe room was very good. The concierge level was not worth the extra cost unless you want privacy (better breakfast down stairs).

    « Central location, Great stay »

    very nice hotel, loved the top floor bar which is a nice place to finish the night, had some great singers preforming most nights. room was comfortable, wifi reliable, breakfast was fine however after a week i needed a change.

    « Great stay, excellent service! »

    This is my second time staying at the Best Western Tuushin, and I have been very happy both times. This time in particular, I found the staff (housekeepers, receptionists, Manager, waiters) to be so friendly and accommodating I felt compelled to write a review. Zulaa and Zoloo at the front desk were especially helpful and made my stay even better.

    « Horses Everywhere »

    The most memorable thing about this hotel for me was the beautiful two story mural in the lobby. Imagine broad undulating swaths of color, like wind, and the color is repeated stamps of tiny running horses. Then there's the gift shop and art gallery. Lots of horse art work. Horses are part and parcel of the Mongolian experience. The second most memorable thing was the view over the square from my corner room. Great! The room was comfortable and clean. Wifi was easily accessible. The water coming out of the tub was brown, probably from lack of use, but the shower and sink were fine. All the staff that I interacted with were friendly, professional, courteous and responsive. The breakfast food was adequate and what one might expect. There could be a crush at times in the dining room, making it difficult, but not impossible, to find a place to sit. I would return to this hotel should I ever revisit Mongolia.

  • 2
    « Good hotel but bad service »

    I stayed here for 3 nights and it needed 2 days and 3 enquiries to get 2 wine glasses in the room. They offer a minibar but no glasses lol. The breakfast is good but you need to clean your seat and table first and ask for cutlery. We tried to use the spa and have a massage as they offer it a bit overpriced but they were unable to suit 2 people at once as they only have one masseuse. In town you get it for half the price. You expect all 5star when you book it for those prices but noooo.

    « Not bad. After all it's Mongolia! »

    Good location. Comfortable beds. Good free WiFi. Adequate AC. Average breakfasts. The biggest problem was the sewage smell in our room. We didn't do anything about it because it went away with the AC on and we were only there for two nights. What can you really expect from Best Western? And then there was the tiny soaps. Hysterical!

    « A Good Base for Touring »

    Well-located close to the main Square and all city tourist sites. Comfortable rooms, but the aircon needs to be managed, good meals and facilities. Staff very helpful. Only two lifts which made moves a bit slow at times Charged for airport shuttle which wasn't really appropriate.

    « Perfect to recover from long Tour »

    We stayed 2 nights there, one before a Tour in the countryside, one after. It was a good idea as it offers the classical Occident confort you need after a long Tour. Location is good just next to the central place. The only thing I could tell that was bad is that some small amount of money were stolen in our luggage when we left one of them during the time we were trekking.

    « I love UB »

    This is my 5th visit to UB - I try different hotels each time! This one was quite a good pick, perfectly located, comfy rooms with all necessary amenities. I spent 3 nights it was really perfect for me. I could rest and work. I used the spa services. Breakfast buffet is all you need for a good start of the day. Only minus was the room service..maybe due to local products but the club sandwich I ordered was not good at all, at least joy to my taste. I will stay there again for sure.

    « Excellent hotel, awkward staff »

    The hotel is very expensive for Ulaanbaatar but for a good reason. It's an excellent hotel that guarantees you hot water, clean water (sometimes the water gets muddy in Ulaanbaatar, but this hotel has its own filters in place), uninterrupted power (thaley have generators), impeccable rooms etc. So it's one of rare places that offers European standards, and with that taken into account the price is fair. The location is also as good as it gets - right at the main square. I'd easily give it an excellent review if the staff wasn't so incredibly awkward. And I am not the one to say that easily, as I'm very tolerant to people's idiosyncrasies. But when asking for about trip time to the airport gets a reaction as if you asked something bizarre, you can help but feel weirded out.

    « Great Location »

    This hotel is in a great location in the city. Was able to easily walk to a large number of attractions. Close to MANY restaurants. The building is tall enough you can always use as a land mark to get your barring if you get turned around. Service was good, elevators quite slow. Breakfast selection is quite small, nice place, I would certainly recommend and stay there again.

    « Guest Services »

    I received excellent guest service from the guest relation officer-Baaka. She went out of her way to coordinate with Air China in locating my baggage. Very professional and an asset to the organization. Thank you.

    « An excellent hotel in an excellent location. »

    I had room 2001 with access to the executive lounge. The room is spacious, has a sitting area, a good bed, excellent WiFi and a very spacious bathroom with a great shower. Housekeeping is very good. But the view is amazing from this room. Ulaanbaatar main square at your feet. Executive lounge is a nice bonus. Breakfast is free, afternoon tea as well and before dinner they have a happy hour with assorted snacks and nuts. Everything is served with a smile. Quality is very good. They even have special attention to a vegetarian diet. The restaurant on the 25th floor is very quiet during the day and has even better views upon the city and the surrounding hills/mountains. They also arranged my airport transportation at a very reasonable price. Communication with this hotel is easy and swift. An excellent hotel with great service from everyone. I liked it a lot.

    « Great Place for the Price!! »

    Great property, spacious rooms and very clean with all amenities that international travelers expect, terrific location (one block off the Square), and wonderful folks. And do not miss the 25th floor bar that has terrific food with your free beer voucher; where my Nicoise Salad was made of fresh tuna. Yes, free wifi. You appreciate everything a lot more after staying in gers in the country.

  • 5
    « Best place to stay in Ulanbaatar »

    The hotel is right middle of city, next to Parliament building and staff are really good - they really look after guests. In my case, Baaska was in particular helpful in tracking down my baggage from air china - overall very friendly staff - nice stay!

    « perfectly situated »

    could not ask for more - beautiful bedroom- very attentive staff -great breakfast - lovely 25th floor bar- good spa facilities (excellent masseuse) and Michael Booker - the General Manager - could not do enough - thank you to you and all your staff and for my surprise birthday cake - hope to be back

    « One of the best places in UB but.. »

    there are better places for a similar price. I stayed here for several days around the ASEM meetings and some of the things that I took away from my stay was the funny smelling and discolored water and the water pressure which would rhythmically change pressure from low to high. Other than that, there are only two restaurants. The staff was very friendly and attentive and the laundry service was extremely fast and professional. Overall the only reason I am voting 4 instead of 5 is because the Blue Sky offers better amenities for nearly the same price. The location is right downtown on the square so the location cannot be beaten.

    « We had a very nice 3 nights stay »

    Centrally located, walking distance to Sukhbaatar Square, with great breakfast, and bar on top. Rooms are spacious, very comfortable. Staff is kind, welcoming. Overall it has been a nice stopover before and after long journeys in vast and heavenly beautiful Mongolia countryside.

    « Luxury in the City »

    Great hotel. Central Location. Clean and comfortable. Club rooms offer freebies like delicious afternoon tea in the club lounge. Happy Hour drinks on the 25th floor with fantastic city views. Staff are friendly and helpful.

    « Excellent hotel, great location »

    If you want a fine, no problem stay in Ulaanbaatar, you can't go wrong with Best Western Premier Tuushin Hotel. Excellent breakfast spread, spacious rooms and great wifi. The location is also ideal - very near Chinggis Khan Square. Stayed here July 6-10.

    « Very good choice »

    This hotel is centrally located. The staff is friendly, helpful, very competent. I had a beautiful corner standard room on the 9th floor with a good view. I did not expect anything special for breakfast, but loved it. Hot and cold breakfast, fresh fruit, great coffee when you ask for it ( instead of the standard filter coffee that is usually served ). What a pleasant surprise. The gym is basic, but quite spacious, you can have a good work out. Every room in the hotel seems to have its own internet rooter - speed and quality of the internet connection is therefore excellent. Baaska, the concierge, helps you plan excursions and finfpds cars and drivers for your custom made trips. Go up to the bar on the 25th floor and enjoy the panoramic view, it is worth it! Prices were very high when we were in town, but I understand that they were due to a big international conference and that usually they are quite reasonable. Should I go back to UB, I would choose the Tuushin again.

    « Good location , good accommodation, good food and customer service »

    Stayed in the Best Western Tuushin Hotel on a business trip 18 - 22 June. Very good service from all staff, especially at breakfast and in the Executive lounge bar which has great views over the city. The hotel is centrally located close to the main square and easy to find. Rooms are very comfortable and the restaurants are very good with themed evenings. The steaks were very good. Manager Mike Booker was a great host and ensured I had everything I needed. Will stay again and obviously I recommend it.

    « Pleasure to stay here »

    From first moment, the hotel has been a five star experience. Reception had a message for me, although I had not checked I yet and made certain that I was able to respond. Offered amenities although I was too early for registration (and had deferred early checkin). Room is large, amenities over the top. Staff is over the top in wanting to please. Breakfast is fine, attentive and attending, lots of food choices and no rush.

    « Clean Spacious Rooms »

    Stay in comfort and luxury at the Best Western Tuushin Hotel. Full amenities were provided and the room and bathroom were very clean. The only thing i think can be improved on is the breakfast spread.

  • 5
    « Best hotel in Ulanbaatar »

    Strategically located in the heart of the city right next to the Chinggis Khan square,location is the best in Ulanbaatar. Shopping malls , supermarket , Kfc are all in close vicinity. Rooms are top notch and the service excellent. Would recommend this hotel to everyone and would definitely visit again if required.

    « An excellent experience »

    Very good central location. The staff we dealt with were always eager to help. The room was very clean and comfortable. Breakfast was superb with lots to choose from. An excellent value and we would stay there again.

    « Comfortable Stay, Convenient Location »

    My husband and I stayed at the Best Western Premiere for two nights in May. We were there on business. The hotel is very comfortable, providing all the conveniences required. Comfortable room size, over sized beds, plenty of amenities and high-speed, reliable Internet connection. The breakfast served in the morning is also a delight - widespread variety and very tasty. Just wish they had some vegetarian delights! Room service was also very good, despite a limited menu. The only issue we had was that the bathroom door didn't close properly, and when it did, it wouldn't open. The phones in the bathrooms have no quick dial numbers, so I had to end-up calling the hotel's main desk, to get them to open the bathroom door from the outside. But all in all, a comfortable stay and highly recommended!


    The hotel room was booked by our travel agent selena tour, although it was our choice, as we had stay in a best Western hotel in Brisbane before, but this Premier Tuushin is exceptional, great staff, good surrounding, excellent B/F spread, good restaurant menu, my wife and I have a great time, although we were given a high floor room we opted for a lower floor good enough to have a mountain view, ,we will be back very soon!! Great view of the mountain, and as it was snowing when we were there, the mountain was snow capped.

    « Excellent location; supurb service; quality rooms »

    The staff are very friendly, and ready to help you with anything promptly. The manager, Michael, is a joy to talk to, and is very warm and welcoming to all the guests. The breakfast was excellent, and very delicious. We ate there for lunch and dinner as well, and very reliable and tasty. Good location, 1 minute from the main square, and everything else. Clean rooms and facility. Go to the 25th floor lounge for great views of the city and mountains. So, the AC does not come on until June. They provided a fan and were very helpful. In May, the weather fluctuates a lot, so that is the flare of travel. It was 75F, then snowed the next day, and all talk of AC was forgotten. I will definitely go back with others. Best hotel in UB!

    « Good location »

    This hotel is very centrally located, very near Chingis Khan square. It has a nice sky lounge with decent food there. Rooms are ok, the general manage is a nice guy who often himself greets guests. Apparently he likes his job. Breakfast buffet is quite nice as well. The only problem I noted - if the hotel is full or has important guests, one needs to wait for an elevator for quite long. Recommended for a stay in Ulanbaatar.

    « Great except for ac »

    Hotel is central, just off Chengghis Kahn square in the centre of town. I was upgraded and my room had a great view of the square. Hotel staff was friendly both at reception and in breakfast room. Breakfast food was great in terms of both selection and quality. Only negative was room was warm and air conditioning wasn't functioning.

    « Recommend in a heartbeat »

    I stayed here for a number of nights over the course of a month in a few different rooms. Admittedly some rooms are better/larger than others (depending on the price), but overall I thought the rooms were great: clean, modern finishings, new, comfy beds, wifi always worked, hot water, and very quiet. The hotel lobby is gorgeous. The breakfast buffet was decent (not the best, but FAR from the worst), even for a vegetarian. The hostesses at the front of the restaurant were always very warm and welcoming to me each morning.The hotel itself is very central - I walked everywhere and it always seemed to take me no time at all to get where I was going. My only knock (and it wasn't even that big of a deal) is that I had sent the hotel an email to request/arrange transfer from the airport but I did not get a reply - again, no big deal, I figured out an alternative. I would stay here again and I would recommend it to anyone.

    « Sky view lounge »

    The hotel has fantastic city views and the 25th floor bar is a great place to relax and watch the sunset. The rooms are standard for an international hotel. The food is good. Don't rely on the transfer service, I had to find my own way from the airport despite booking a transfer and they didn't have one for me on the way back either despite a booking and when I jumped in with a colleague who was already going to the airport they wanted to charge me!

    « Great value for money central hotel »

    This hotel is right in the heart of the city very close to the main square and Central Tower shopping and most major office buildings. Short walk to the better restaurants in the City. It modern clean comfortable with decent size rooms and bathrooms. Bar on the TOP floor is quite nice. The gym is minute with very little equipment but I got a good massage in a very spa. The food is at best medium quality and the breakfast adequate but not great. If you have an omelette be prepared for it to be cooked in loads of oil with oil folded in!! Room service wasn't bad. Overall I like this hotel for cleanliness value for money and location.

  • 4
    « Friendly Professinal Service Combined with Great Location »

    This hotel is located right near the Square, an ideal location for business people. The rooms are spacious, including a desk and office chair for business people to work at. Very comfortable bed and sitting chair, large bathroom. All staff are friendly and provide excellent service. The catering for our CQUniversity Alumni Event was fabulous, and the view from the 25th Floor overlooking the city is amazing. I would stay here again and recommend this hotel to business people.

    « The best hotel and the best value from Tuushin Hotel in Ulaanbaatar, Mongolia! »

    This is one of the hotel I will recommend if you travel to Ulaanbaatar, Mongolia! I will always only stay in this hotel when I travel to Ulaanbaatar, Mongolia. The hotel in the best location and the staff are very friendly and helpful and the food is very nice. I always have my work function there as well. I don't think you can match in any hotel from the surrounding area. I will highly recommend this hotel to everyone!

    « Great city view »

    It was a biz trip about 7 days, the room and amenities were good. Sufficiently large layout for breakfast .... room had a great city view, being a hotel in downtown it was near most places of interest.

    « If traveling for business this is the right place to stay »

    I stayed in the Premier Tuushin for two weeks. Nice views of the city and surrounding ger districts. The rooms are modern and well equipped for work with good internet connection. Due to the dry air in the building (late winter) I asked for a humidifier, which was immediately delivered and was available during my whole stay. Two out of the three restaurants were working in low season. Good food but menus rather similar. Good business center support available. Well trained friendly staff.

    « Good location, nice lounge, but a few struggles »

    First of all, it's UB. With that in mind, it's a decent place to stay. The guest rooms are large, the breakfast is okay - even vegetarians could find things to eat, the lounge on the top is nice, and they certainly give a good effort. Most of all, you're close to many things: the main square, restaurants, etc. (Note: Rooms with a view of the square cost more.) That being said, there are a few things to watch out for: (1) I'm still recovering from bug bites. (2) In the wintertime, some of the rooms won't cool down. Mine was fine, but my colleague sweltered. You don't want to open the window because of the pollution, so it's a conundrum. (3) The bath/shower is deep, but it's also really hard to step in/out of, especially with no handrail. If you are short or have mobility issues, this could be a problem (but compared to other hotels, it was a really nice bathtub!) (4) If you're hosting an event, note there are no bathrooms on the main conference floor and only one door in/out of the ballroom area. (5) The entrance is treacherous when there's ice or snow. It's a very steep driveway and the optional steps end up pretty much on the street. (6) Locals say there is very little parking nearby, so if you're asking friends to visit, keep this in mind. If I hadn't been bitten during my stay, I would have given a higher rating. That being said, given the options in UB I'd likely stay here again if I could ensure the bed was bug-free.

    « Good Place. Great Location »

    Probably the best place to stay in UB. Near the famous Sukhbataar Square. The place is lively with people indulging in sporting and musical activities. The hotel is also close to the Mongolian Parliament and many other places of Interest like the museum. KFC, The famous ?state emporium? and various shopping areas, restaurants including Indian ones are walkable. The hotel is great, well maintained, and relatively new and customer service is also good though language may be an issue. The rooms are well maintained and the WiFi is strong. The hotel has a sky view lounge in the 25 th floor with great views. Breakfast was included in the package and the variety was great. Only problem was the menu is repetitive with hardly any changes in the menu. So if you stay for a long time it may turn out to be boring. There is also a dept store close by for your daily needs. Recommended for a great stay. Choose the higher floors to get uninterrupted view of the small and compact city Ulaan Battar.

    « Better than expected. »

    The hotel has very modern rooms with very nice views. Also, the Internet worked great throughout the visit. If there was an concerns, I would say the restaurant service during the dinner hour is slow but the food was fine when it got to you. I did use the gym and I would suggest adding another bench but otherwise, it has some cardio equipment and some free weights.

    « Impressive building, nice rooms, but average service »

    This is one of the tallest hotels I stayed in and the views from the upper room floors are quite impressive (though the city isn't exactly the most gorgeous place). It is locates centrally and you can walk to almost all the attractions, even in extreme cold weather. The rooms are truly spacious, I had a king sized bed. Bathroom was particularly nice and clean. Absolutely no problems with any of the logistics. However, the first day I decided to book a massage and despite having confirmed the full body massage, incl. with the masseur, it ended up somehow being legs massage only. Because she spoke no English I decided to let go and left it at that. A different problem occurred at check out, when the receptionist claimed the housekeeper saw more cans of soda missing than I drank (I had two and they claimed four), a conversation I've never experienced before. This struggle took place as my group airport transport was waiting and I had no time to argue. I had to leave angry, which was the unfortunate ending to an otherwise pleasant stay. Breakfast was solid, a good choice and omelettes prepared on the spot by the chef. As we had a conference there, the facilities were fine, but nothing exceptional. Coffee breaks had basic cookies and Nescafe. Wifi was included in the room price, but the connection average to slow. It was running faster in the conference area and the lobby. To sum up, this is by no means the best Best Western experience you will have and very definitely not the worst - in fact worth your staying in Ulaanbaatar, as long as you don't mind the staff being a bit slow.

    « Clean, good location but service is mixed »

    I booked. This hotel due to it's great location by Chinggis (Ghengis) Khan Square in center of downtown. It's modern clean and efficient. The rooms are well laid out and the Premier lounge bar on the 25th floor has good views of the city at night. Some previous reviews noted that the breakfast wasn't awesome. I would say that for Mongolia, the buffet spread was quite good. You need to remember how remote this city/country is. So, as far as UB and Mongolia goes, I'd say it's very good. Service was mixed. It seemed like only a couple of the staff in the breakfast area really knew anything about service. As I recall there was only one guy, out of several staff, that would go around check if you'd like more coffee or needed anything. It's what I've grown to expect at four and five star establishments. Further, many of the staff at the restaurant on the 1st floor, 25th floor lounge bar and even the front desk didn't seem to have a good grasp on English. After having paid my bill at the 25tj floor bar, I asked several staff by the bar "do you have any recommendations for good restaurants or bars?" To which "no" was the reply. I was surprised by the answer and asked "really, nothing?!" To which they said something to the effect of not understanding the question. I attempted again, a bit slower and using other words but it was clear they weren't getting it. I turned to Tripadvisor instead. Hmm, would I stay again? If paying out of pocket, I probably would because I feel it represents a good value. However, if my company were paying I'd be inclined to try Blue Sky or the new Shangri-la.

    « Comfortable and pleasant »

    The room was large and very comfortable. Good internet, work desk and chair! The restaurant in the 1st floor has a good selection and staff is friendly. I highly recommned the masseur, she is excellent.There is another restaurant and a bar (on the 25th floor), but I did not visit. The room service food is good, but selection is limited. I stayed in this hotel for 10 nights in a business trip.

  • 4
    « comfy and pleasant »

    The hotel is right in the center of the city and is quite comfortable with spacious rooms and good quality finishing, definitely pleasant to the eyes of a weary traveller. The check in process is quite smooth, staff are friendly and kind even though few speak English. I sampled all the restaurants in the hotel and the steak restaurant came top, they really deliver on expectations, unfortunately the same is not true for their breakfast menu which is ?nothing to wake up to'. The rooms on the higher floors have a great view of the city and have been tastefully designed. I was pleased with the cleanliness although housekeeping could pay more attention to their turn down service. Unfortunately, the health club is a let-down, equipment and free weights are few and is really not up to the best western standards. This said, it remains my hotel of choice in Ulaanbaatar.

    « Central. Comfortable. Reasonable. »

    Stayed here just for 1 night and really enjoyed all comfort this hotel provides except breakfast. All is by BW standards - bed, furniture, cleanness. I gave up fishting with turning TV on and used only the wifi sygnal for news. a little bit strange bathroom tap, it took me a couple of minutes to understand how to switch it to the shower. All the rest was great. the location is just increadible - less than a minute to the central square. Wish I could have more time there, still have some coupons ofr free drinks at the 25 floor lounge...

    « Autumn winter visit »

    Excellent location and very modern interior as a new hotel in Ulaanbaatar. Overlook Chinggis Kahn Square and the city so I really enjoyed the view. A nice breakfast and decent spa facilities. Check out the view in the bar on 25th floor.

    « 3 nights at the Premier Tuushin »

    This is a great value for money hotel. Modern, comfortable and ideally placed just off the Genghis Khan square and central to the main shopping CBD. The facility is stylish and clean with restaurants on a couple of floors, there is a lovely lounge to take afternoon sun downers on the 25th floor that gives a great view of the growing city below. The rooms are well appointed with very comfy beds and crisp white linen. tea and coffee station plus all toiletries, mini bar, slippers, robes etc are provided and the Wi-Fi is superb and complimentary. The breakfast spread is really good and the staff friendly and very eager to please. Check in and check out was smooth with little time consumed. There is also a free wine / drinks voucher on arrival to be had in the top lounge. Overall a very good choice.

    « perfect location, comfy room, so glad to be here »

    We were here on and off for two weeks during our vacation... Great location, next to Chinggis Kahn Square, still quiet,with a fed ex around the back, for sending home souvenirs... great water pressure, everything provided--hairdriers, toothpaste, etc. Laundry service, and a top-floor lounge with the best views of UB. Comfortable beds, fluffy robes and towels, sumptuous room appointments, great service all around.

    « Very good choice »

    My husband and I stayed in this hotel for 2 nights. The room was very comfortable and the bed was a dream. I would like to still be sleeping there! The location of the hotel was very good, just one block from the Republic square. There are many good restaurants in the neighborhood and shopping centers ,what is very nice because it's impossible to go by car to any place as the traffic is chaotic all day long.We didn't try the hotel restaurant, we only had breakfast there and it was very good. The only problem was the lift. Only 2 for all the guests, sometimes we had to wait too long for it. I really recommend this hotel.

    « Nice Hotel, central located, with an outstanding breakfast. »

    I have been there for 4 nights in September. I loved the fact that the hotel is very central located. The wifi worked properly and the internet is fast enough to work. The room is clean and very spacious. The view over the city is nice to amazing depending on the floor. There is a very nice bar on the top and the hotel offers a welcome drink there. The breakfast is very good. There is a large choice of items and a cook prepares your eggs "live". The service was also excellent. Phonic isolation could be improved.

    « Excellent view and service »

    Was here recently for a conference and was pleasantly surprised by how nice and well-located this hotel is. I was in a room which faced the Genghis Khan square and the view at dusk was very nice. Staff were pleasant and helpful. The breakfast did not have as much variety as other 'better' hotels but it was sufficient.

    « very good hotel »

    I stayed in this hotel for one night due to a delayed flight (with Turkish airlines). The hotel is very nice and my room was absolutely great Wifi was excellent. Position is super central. Breakfast could be a little bit more abundant

    « Great location but a few important things to be fixed »

    The hotel is very well located and our room was overlooking the Chinggis Khaan square. The check-in was prompt. The room is ok and overall clean at the exception of the outside windows which are covered by dust. The breakfast is sub standard and you'll be asked a bit too often if you have finished when you are approaching 10:30. The big annoyance was a crazy rattle when the aircon was kicking on and off. And that lasted all the night! The premier word is definitely not matching the wuality standards of this place


Getting to the hotel ...

All directions
·From: Airport. Travel Northeast, take the first right toward Yarmag Road, turn left toward Yarmag Road, continue onto Yarmag Road. Make a slight left onto Tuul River Bridge, then continue onto Chinggis Avenue. Continue onto Ajilchin Road, then continue onto Narnii Guur. Continue onto Ikh Toiruu. Turn right onto Seoul Street, then turn left toward Peace Avenue. Turn right onto Peace Avenue, continue onto Peace Avenue. Turn left onto Sukhbaatar Square Street, turn right onto Prime Minister Amar Street. The Best Western Premier Tuushin Hotel will be on the left. It is 16. 10 kilometers and takes approximately 27 minutes. ·From: Ulaanbaatar Railway Station. Travel East toward Narnii Road. Take ...

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