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SureStay Hotel by Best Western Twin Falls, Twin Falls

1260 Blue Lakes Boulevard N, 83301-3307, Twin Falls, United States - See on a map
SureStay Hotel by Best Western Twin Falls - Welcome to the SureStay Hotel by Best Western Twin Falls! The SureStay Hotel by Best Western Twin Falls is ideally located in the center of Twin Falls. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The SureStay Hotel by Best Western Twin Falls, located in Twin Falls, Idaho is a pet friendly facility with a minimum fee. We have a large outdoor, on-site parking lot and welcome guests with trucks and RV’s. Guests are treated to a complimentary continental breakfast buffet in the morning with every stay. Make your reservation to stay at our friendly hotel today!

SureStay

Hotel by Best Western Twin Falls

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Hotel advantages

  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
based on 745 guest reviews
NOTE ISSUED
Excellent
220
Very Good
303
Average
153
Poor
41
Terrible
28
REFER TO NOTICE
Business Business
89
Couples Couples
234
Family Family
250
Friends getaway Friends getaway
50
Solo travel Solo travel
101
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Clean and Comfortable"

4
nomad5253, Victor, Idaho 09/07/2019

This is our first visit to a Sure Stay by Best Western; and they utilize the Best Western Rewards program too. The room was very comfortable, clean with great working air conditioning and reasonably priced. They could have taken a bit of the room space for the bathroom since you couldn't leave the bathmat on the floor and open the door! The breakfast offering was good. They could definitely clean or recover the lobby chairs used for breakfast.

"Great stay"

4
User 08/07/2019

First got there late at night and the front desk lady greeted us with a smile and got us in our room in a timely manner. The rooms were clean, the management very polite during our stay and everything was right there close for eating and shopping.

"Great Value!"

5
User 06/07/2019

This hotel was an excellent value. It was centrally located within walking distance of several restaurants. The property, though nothing close to 4-star, is well-maintained and clean. We had no problem with street or neighbor noise and got a good rest.

"Ideal for Cost and Convenience"

4
User 02/07/2019

I had two elements of Twin Falls that drew me there: Shoshone Falls and Canyon Springs Golf Course. I always look for establishments of good, reasonable quality. With SureStay Hotel, I found all those in good measure, and I chose to stay two days. Oh yes, right next door was one of the finest Mexican restaurants of my rather impressive lifetime! The hotel location was a short drive from the golf course, although the mere job of getting there was complicated by a mountainside road that had suffered a partial washout. (No fault of the hotel!). Not only did I check it out after arriving at the SureStay, but the next morning I went again to play. The next day at breakfast I met a couple who were traveling from Portland, Oregon to Milwaukee, Wisconsin. They had stayed here previously and would not stay anywhere else in Twin Falls. Later, I was given specific instructions to the Shoshone Falls, an experience I would not want to have missed.

"Nice hotel"

5
User 02/07/2019

The hotel was very nice, clean and in a nice area of town. The beds were a bit hard compared to my soft pillowtop mattress. The breakfast was great with a variety of items, breads, eggs, or make your own waffle along with fruit. Was a great place to stop for the night on our trip.

"ONLY AVERAGE"

3
Gwendaphil, North Wales, United Kingdom 25/06/2019

The hotel is on the strip into town coming from the north. Typical B.W. - looks the same as any other. Rooms were clean enough. No sitting out area at all. They provided a breakfast from 6 - 9 but, if you go down after 8:30 they do not replenish anything. The second day -no orange juice, lukewarm coffee and very little food. You pay the price and should get the same service through out!! Lots of other places to choose from in gthe area and they should do better to keep their custom.

"Good Value"

4
User 24/06/2019

You get what you pay for, No elevators, all stair access. Good breakfast. Right on Blue Lakes Blvd so easy access to all major highways and the mall and businesses. Good restaurants within walking distance.

"Decent stay..."

3
dbeagar, Maricopa, Arizona 15/06/2019

Good...as expected, stay. I begin ratings at three and move up or down depending on how my expectations are met. I expect a clean, fresh, comfortable room. I also expect wifi, decent free parking and a breakfast offering of some sort. My expectations were met so a three rating. My expectations were neither exceeded nor was I disappointed overall.

"Ripped off"

1
User 10/06/2019

Made reservation on line, they charged my card, I cancelled 60 days in advance, and was told I would receive no refund. Good luck if you book on line. I can't comment on this particular facility but I will never use one buy this company again

"Great Budget Motel"

4
Joe W, Belfast, United Kingdom 01/06/2019

Really good budget hotel. Fast, friendly check in. Lovely clean bedroom & bathroom - mattress was super comfortable. Close to restaurants & only a few mins away from the Idaho Falls River Walk. Nice little breakfast area & good variety on offer for breakfast. This hotel will not disappoint. Thank You

"A pleasant stay"

4
Journey26002900869, Cashmere, Washington 21/05/2019

The staff was friendly and helpful. The room was clean and comfortable. Our only complaint would be that there were not enough hangers and our room wasn't cleaned during our stay. We were there 3 nights. We will definitely stay there again.

"Best Western's Solid Offering"

5
PDX_Nomad2012, Portland, Oregon 19/05/2019

We were on an extended road trip and needed a well located motel, close to amenities such as gas stations and restaurants. This place filled the bill with Best Western's reliably friendly service, clean, comfy room and quiet location.

"Just average"

3
Happiness24393362400, Meridian, Idaho 10/05/2019

Clean room, good service but bed was hard and breakfast disappointing. Check in and check out was easy. We got the last room available because of a soccer tournament in town. Good location and just a short drive to lots of shopping and dining options.

"Good value"

5
trevormS9891RU, Springfield, Missouri 02/05/2019

The first thing you will notice is that the parking is big enough for large RV's. The staff is well trained and friendly. They are pet friendly. The rooms are spacious and clean. Plus the beds are comfortable with new bedding.

"SureStay Review - April 2019"

2
Flyer07514527700, Reno, Nevada 28/04/2019

The room appeared to be cleaned, but after closer examination it appeared it was just made up. The breakfast was o.k., but have had better at other Best Western motels. I will not stay at this one again.

"Quiet room"

5
striper66, Oak Harbor, Washington, USA 28/04/2019

We had a good night of sleep during our travel. The rooms were clean and the beds comfortable. The lady at the front desk was very friendly and helpful. She was well trained and courteous. We left very early so we didn't try the breakfast, but we were offered a to go bag with fruit and a danish.

"Great Stay!"

4
User 25/04/2019

Long road trip from Tacoma to Denver this was a great stop over. The hotel was clean with all necessary amenities. Staff very friendly and helpful. We just stayed the night so didn't really do much more than sleep and eat breakfast. Breakfast was more than fruit and yogurt. Waffles, eggs, sausage, biscuits and gravy definitely a plus to start the day.

"Last Minute Stay"

4
oneil12, Helena, Montana 16/04/2019

Very nice affordable hotel. Great staff, clean rooms, convenient location when just passing through town. Super fast check in process. All requests that we made were met. Internet was fast and easy. Would definitely stay again!

"SureStay every time in Twin Falls - Very Well Run"

5
Trev D, Savannah, Georgia 14/04/2019

Would like to than Chantal (GM) for making our stay great. She put is in a nice room and everything worked in it. Great parking, close to all sorts of restaurants and only minutes to the freeway. This is a well run hotel without....and offers great value for price.

"Good nights sleep!"

5
AndyandHelena123, Petaluma, California 04/04/2019

Nice property, sweet staff, great beds & pillows and a good breakfast! What else do you need after a long day traveling! We were very excited to find a reasonable room in Twin Falls so we could explore the town & see the fabulous falls this year! We enjoyed our stay at BW Twin Fall & as usual it was great!

"Poor breakfast service"

3
User 03/04/2019

Very disappointed in the quality of the food. The rooms were ok, for the price. The food was poor, eggs very watery, biscuits were nasty. Sausage had no flavor. Waffles tasted oily. Rooms are really small but was clean. Easy access and parking.

"Great place to see the falls"

5
travelwriter52, Clinton, South Carolina 25/03/2019

located 3 miles from Shoshone falls. no complaints other than I did not know about the 100.00 deposit in advance. room was comfortable and wifi worked. staff friendly. pillows were a little flat for my taste.

"Very Comfortable For Passing Through"

4
wendyk621, Seattle, Washington 06/03/2019

We arrived late afternoon, left early the next morning, wanted clean, reasonably priced, saw no reason to go for the more expensive Best Western Plus. Very friendly staff helped us resolve the problem of keys not working, very quiet and clean, albeit not overly spacious. Pretty good breakfast included. A good stay.

"Amazing staff!"

5
Cruiser29374881366, Twin Falls, Idaho 23/02/2019

After a lady ran into our home we searched for a hotel that would be on the cheaper side for us. We ended up staying 5 nights in the Twin Falls, Idaho location. The staff were amazing! They were so helpful if we needed anything and really made our stay great!

"Excellent staff"

5
lisamZ3167CD, Bandon, Oregon 19/12/2018

We stayed a week visiting family. My husband was sick and the staff was so helpful and kind. We were comfortable and had everything we needed for the week. We will stay here every time we come back and recommend it to others!

"Clean and quiet"

4
Ernie V, Surrey, Canada 12/11/2018

Stayed here a couple of times in Sept. Found the place to be very quiet and clean. The staff were helpful in finding places to eat and to see. It is convenient in its location as it is close to shopping and eating and some things to see and do as well

"A reasonable place to stay."

3
dbeagar, Maricopa, Arizona 30/10/2018

The property met my needs and my expectations. in my book this rates three stars. The room was comfortable, reasonably appointed and clean, and the services/amemities were just as explained on the hotel website. This is what I expect from any hotel/motel I book a stay at. Had I been pleasantly surprised by the property or service, I would have rated higher. A lower score would have been the result of some aspect of the stay which disappointed me.

"Inexpensive and clean hotel"

3
RipleyLake, Whitefish, Montana 19/10/2018

Good value, friendly service, location close to several restaurants, nearby shopping. Room was clean, bed comfortable, pet friendly hotel. Only problem was staff did not clean out heater element and when we turned on heat, 27 degrees outside, the fire alarm went off due to the burning dust. So had to get an extra blanket to keep warm.

"One night..."

2
William G, Caledonia, Michigan 06/10/2018

Stayed here for one night to get by cheaply at a lower end motel while on a 4 week road trip. This place has seen it's better days but was still OK for a night. The room was somewhat quiet, clean if you can get by the old look, and somewhat comfortable. The front desk staff were friendly and helpful. There is no elevator. Breakfast was average, but the staff lady in the room appeared to hover too close while we were getting breakfast.

"overnight stop"

5
agent98, north vancouver,b.c. 02/10/2018

My buddy and I were on our way to Vegas with our bike trailer. Nice big parking lot for trailer. Room was better than we expected for the price we paid. It was a good deal in Twin Falls. Half the price of the La Quinta and a great deal for the one night. Very nice.

"Our trip out west"

5
retiredmike4489, Riverside, Iowa 02/10/2018

The SureStay Hotel was a great place to stay and a very good value. the room was clean and comfortable . The staff were polite and helpful . We even got to go see the Falls they were not far from the Hotel and easy to get to.

"BEWARE"

1
KellieJB, Bozeman, Montana 25/09/2018

#3 Front desk gave our room key number to another guest. While I was resting, he entered the room, questioned why I was there. Barely awake I said I had the same room key number. He left and I called the front desk. All they said was that they were supposed to give us a different room number. No apology, no nothing. #2 Front desk woman made my husband wait while she finished her cigarette right at the entry door. #3 Bed bugs. Several bites Will never stay at a Sure Stay by Best Western

"Sure Stay Twin Falls"

3
oldsgm, Hinesville, Georgia 20/09/2018

Very clean room and a comfortable bed. The shower and toilet area are quite small but not bad for the price. Nice towels. Ground floor is a few steps below actual ground level with steps on one side of the building and a handicap ramp on the other side. Steps up to the lobby and breakfast area. Typical continental breakfast with boiled eggs.

"Hard mattress"

4
Charlene M, Navasota, Texas 20/09/2018

It appears all SureStay hotels by Best Western have implemented new mattresses. I have severe arthritis and cannot sleep on hard mattresses. I felt as if I had not slept at all when I awoke the next morning. I was very tired and sore. My hips hurt so badly I could almost not walk.

"Great price"

3
User 25/08/2018

Clean, comfortable, but no extras. Stayed for one night.. room was adequate, breakfast good but breakfast room very small, had to take my breakfast back to my room. Staff very friendly and the price was great. Would stay here again.

"very happy with room"

5
Yutahsadventures, eastern Washington 21/08/2018

Driving home from Utah and didn't book a room ahead. It was late and I stared frantically looking for something. Sure Stay had a room and allowed pets so I took it. I was a bit leery but was in a pinch… I am happy we took the chance. The staff was very nice, rooms clean and quiet. Would definitely recommend it.

"Good Stay"

4
skikingCalifornia, California 17/08/2018

Our king room with love seat smelled fresh and was very clean. Our room was at the back end, so it was a quiet area. The room furnishings were nice and comfortable. Our mattress was comfortable and of good quality. We would definitely return again. The hotel is a good value. The front desk gals were friendly and helpful.

"Refreshing and Comfortable"

5
Audrey F, Commerce Twp, MI 09/08/2018

The SureStay Hotel (BW) was a refreshing stay while traveling cross country for several days. Both check-in and check-out were efficiently handled by Chantal and Melissa. Kudos t you both. I love the painting and upgrading being done-- great new color scheme. We were quickly directed as to which entrance door would be nearest our room and we easily accessed it. The basic breakfast offerings were accessible and the area was kept clean at all times. Another Best Western stay that was A+.

"Very Comfortable Room!"

4
WanaBinHawaii, Stockton, CA 05/08/2018

We chose this property based on their reviews and we weren't disappointed. It was clean and quiet. Staff was very friendly upon check in. We were able to walk to restaurants close by. Bed was comfortable and shower worked well.

"??"

1
User 25/07/2018

So 3 weeks ago I booked a room for a night stay for July 23rd 2018 . my mother and I have been driving for 12 hrs that day expecting to get to the hotel later at night . so with me in and out of service ob my phone i was able to email saying we would be checking in late around 9 to 10 pm. Upon arrival we got to town maybe 45 mins later then planed . we arrived at the hotel ready to check it . The lady said oh your names not her. I was like it should be. She said nope. I cancelled your room because it was 1015 pm you havent arrived yet . then i ran your card and it was denied. Mind you im on vacation I have plenty of money. She said that some one was standing there that needed a room and she sold the room to them . So im staying in a motel 6 with no ac in the middle of July. But the were nice . not rude and ugly as there staff. Will never stay at a best Western again..

"An unexpected gem!!"

4
MHRWHITE, Visalia, California 23/07/2018

This more than adequate budget hotel is a ripper! The staff are very friendly and helpful and the rooms are very clean. The bathrooms are a tad small but that's a small price to pay for the excellent service. They also offer a basic (but good) continental breakfast and there is plenty of parking. For HBO fans that's included as well. Recommended for sure and pleasantly surprised.

SureStayManagement, General Manager at SureStay Hotel by Best Western Twin Falls, responded to this review
Thank you for your kind words. We strive to give our guest the absolute best experience when they stay with us. I am so pleased you appreciate the excellent customer service that we provide, as well as the hard work our housekeeping staff does to help insure the best experiences. We look forward to having you as our guest in the future. Thank you for choosing SureStay Twin Falls!

"Very good for the price"

4
Peter C, Vancouver, Canada 13/07/2018

Clean, quiet, wifi, breakfast, safe parking, friendly staffs and walking distance to restaurants. Not much else you could ask for for the price you pay. Would definitely stay here again and recommend to others.

SureStayManagement, General Manager at SureStay Hotel by Best Western Twin Falls, responded to this review
Thank you for choosing SureStay Twin Falls. We look forward to having you as our guest in the future.

"Worth the stop"

3
southernchelz, Foxworth, Mississippi 11/07/2018

The room was comfortable and cool. The room was large. The staff was no where to be seen when I entered the property. I waited around 10 minutes for someone to come to the desk. The breakfast was small and the sitting area was small. We had to wait for someone to leave area. The offerings were sufficient. The price was worth the stay. The location was great.

SureStayManagement, General Manager at SureStay Hotel by Best Western Twin Falls, responded to this review
Thank you for choosing SureStay Twin Falls. We look forward to having you as our guest in the future.

"Best towels"

4
mamashuz, Boynton Beach, Florida 08/07/2018

We had a nice stay here room was comfortable, AC worked, towels were so soft best I ever had at a best western hotel. Breakfast was meh ok the lady in charge could be more thrilled to see you, she was be grudgingly refilling things, the set up was not good and the area was small, the fridge to refill things was in the middle of the breakfast area so the lady was constantly going in between guests and the fridge. NO scrambled eggs or sausage here, hard boiled eggs, toast, bagel, yogurt, cereal , fruit. Good laundry facility everyone else was pleasant

SureStayManagement, General Manager at SureStay Hotel by Best Western Twin Falls, responded to this review
Thank you for choosing SureStay Twin Falls. We look forward to having you as our guest in the future.

"Nice stay"

4
Chad S, Redmond, Washington 04/07/2018

Comfy bed, clean, quiet, fast WiFi, friendly staff. Breakfast variety and quality acceptable, not great. No bathroom counter space. Some cheaper materials, some upgraded. Price was sure right! Would stay again.

SureStayManagement, General Manager at SureStay Hotel by Best Western Twin Falls, responded to this review
Thank you for choosing SureStay Twin Falls. We look forward to seeing you in the future.

"Budget Friendly Twin Falls Motel"

4
Lari B, Chino Hills, California 02/07/2018

This property used to be a Super 8 and is now a SureStay. The only difference I noted other than the obvious name change is the Fitness Center now appears to be a storage room. This property allows dogs I noted. There is no pool. Rooms are clean, tv has a good selection of channels, breakfast is adequate to start the day. Microwaves and refrigerators are a plus. Because it is budget friendly, safe and clean I would recommend booking in advance as it does fill up during the summer. There are 3 floors, no elevator but stairs are doable. I was on second floor (non smoking) but if you are a light sleeper would recommend booking on 3rd floor as some people have no concept of walking lightly or not rearranging room at night. Property is located close to a variety of eating places and shopping.

SureStayManagement, General Manager at SureStay Hotel by Best Western Twin Falls, responded to this review
Thank you for choosing SureStay Twin Falls. We look forward to seeing you in the future!

"Clean & comfortable, with Large Truck Parking."

4
talaporte, Superior, Wisconsin 26/06/2018

Always looking for a place to park this big truck, and this motel had plenty of parking space. It was quiet, comfortable, and very clean. Rooms include refrigerator and microwave. The staff was remarkably friendly and helpful, as well. Many restaurants within walking distance. We will stay here again.

SureStayManagement, General Manager at SureStay Hotel by Best Western Twin Falls, responded to this review
Thank you for choosing SureStay Twin Falls. We look forward to seeing you in the future!

"what i want on the road making good time"

5
ultra_dave_13, portland 23/06/2018

This is what i want when i am on the road. Good price, good bed, clean, close to restaurants, nice helpful people at desk, quiet, close to freeway. and a tv that works I don't need a deluxe lobby, a pool, gym, or a resort. I want my room clean, easy check in, get something to eat, catch a bit of news, make a couple calls and off to dreamland and ready for an early start. that is exactly what you get here!

SureStayManagement, General Manager at SureStay Hotel by Best Western Twin Falls, responded to this review
Thank you for choosing SureStay Twin Falls. We look forward to seeing you in the future!

"Road Trip Stop"

4
BobandIsabel, Coalinga, California 13/05/2018

Stayed here because of the reviews, and have to say the were right on. Ended up coming back through and staying again. Front Desk was very polite and helpful. House keeping is very good. Great price and location. Clean, quiet and comfortable. Good Mexican restaurant next door. First stay was crazy about pillow, 3 days later on 2nd stay had replace them with better ones. So would stay here again. You can pay a lot more for a hotel in Twin Falls, and get a lot less value. A plus was the laundry room Thanks for taking Pride in your Hotel.

SureStayManagement, General Manager at SureStay Hotel by Best Western Twin Falls, responded to this review
We appreciate you taking the time to review our facility. Thank you for choosing SureStay Twin Falls as your destination. We look foward to seeing you in the future!

"Traveling through"

5
Jake S, West Jordan, Utah 09/04/2018

Stayed for a single night in their very comfortable king bed. Room was nice and clean. The lady at the front desk was very polite and helpful both on the phone and in person. Felt like this provided a great value for a stay. I did sleep in past breakfast so I don't know how that was.

SureStayManagement, General Manager at SureStay Hotel by Best Western Twin Falls, responded to this review
Thank you for choosing SureStay Twin Falls. We look forward to seeing you in the future!

"Overnight Stay"

5
gorbage, Bellevue, Washington 09/03/2018

Very quick check-in for a late arrival (1:30a). Room had much better amenities than other Super 8's I have stayed. Continental breakfast was perfect. Thorough in choices, good quality but not fancy.

S8Manager, General Manager at SureStay Hotel by Best Western Twin Falls, responded to this review
Thank you for choosing Super 8 Twin Falls as your Super Destination!

"Very Nice Hotel - I will come back!"

5
John T, Oregon Coast, Oregon 05/03/2018

The room was very clean and nice. I will definitely stay here again if in the area. A big plus is the Mexican restaurant next door which gives a discount for hotel clients and is fantastic food at great prices!

S8Manager, General Manager at SureStay Hotel by Best Western Twin Falls, responded to this review
Thank you for choosing Super 8 Twin Falls as your Super Destination!

"CLEAN! PLEASANT!!"

4
mvh2018, Gold Creek, Montana 23/02/2018

We traveled to a funeral in CA and slept at 2 Super 8 Hotels. Our daughters room had a strong odor which wasn't too nice fro them, but our rooms were great. o yes, FORGOT!! One of the sink faucets was very very very hard to open. Otherwise was great!

S8Manager, General Manager at SureStay Hotel by Best Western Twin Falls, responded to this review
Thank you for choosing Super 8 Twin Falls as your Super Destination!

"Nice Super 8"

4
Charles V, White Salmon 08/02/2018

A pretty nice Super 8 that is easily accessed off Interstate 84. The staff was friendly and the room reasonably appointed, although it could have been a little better kept cleanliness wise - not dirty just needed a little better effort at cleaning. Most notably the floors. Lots of restaurants nearby so finding a place to eat is a breeze. The Mexican restaurant next door is very good. They have a nice breakfast and someone keeping an eye out for when things need to be picked up or resupplied. In my opinion that's a nice touch other places should emulate. I have stayed here before and will continue to make this a regular stop on my travels through the area.

S8Manager, General Manager at SureStay Hotel by Best Western Twin Falls, responded to this review
Thank you for choosing Super 8 Twin Falls as your Super Destination!

"Over night stay"

4
754lucyz, Mountain Home, Idaho 04/01/2018

It was just an overnight jaunt to get out of the house. This motel was convenient to the places and things we wanted to do in Twin Falls. It was a very comfortable place to come back to after doing our running around.

S8Manager, General Manager at SureStay Hotel by Best Western Twin Falls, responded to this review
Thank you for choosing Super 8 Twin Falls as your Super Destination!

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.