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This hotel is cosy and quiet and have a marvellous breakfast!
The room was nice and clean, with a good bed, and proper blinders for bright summer nights. The breakfast is superb and the service provided by the staff was too! The parking is near and cheap in the weekdays and free in the weekends. The hotel is perfectly situated in downtown Sundsvall - making it a good hub for different activities, events and evenings out enjoying dinners or even parties. Even the hotel itself has a good restaurant to dine in - marvellous!
Good location for Sundsvall, close proximity to bus and train station and restaurants/bars Room and bathroom was small and basic but functional, though my husband and I both agreed it smelled like our respective university halls, which though nostalgic, was not entirely welcome (could have done with being aired out!) Breakfast was very good
Great beds and nice room, i stayed in this hotel several times and has good service and excellent breakfust. Their restaurant for dinner is always up to nice standards and they every now and then has events as well. In its price range its good value
Hello, Thank you so much for you feedback! We are glad that you enjoyed your stay with us and that you like everything our hotel has to offer!
On our way to visit family vi stopped at Baltic. Got the best stay thanks to Mårten and Anna-Karin in the reception. The breakfast is really really good! They have personalized little things like home-made yam and other stuff that is made with love.
Hello, Thank you so much for your feedback! We are glad that you enjoyed your stay with us and liked everything our hotel has to offer- especially our breakfast!
The hotel staff is friendly and seem to be happy working at the hotel. An amazing gym with pretty much any equipment you would need including a sauna. Breakfast has a large spread that was continuously replenished. Great assortments of coffees and teas available 24 hours. I would not hesitate to recommend and look forward to returning.
Thank you very much for your grade and feedback, it gives us wonderful energy and joy. We are extra happy that you like our amazing gym and our breakfast wish is so important for us. We want you to feel at home at our hotel. Welcome back!
Amazing week-long stay with my family. Everyone from cleaning staff to management were so friendly and helpful. The breakfast is top notch and worth mentioning, we looked forward to it every morning. The location is perfect and close to everything. My kids enjoyed the electric scooters that were always available close by the hotel. Very affordable rates, we will be back next time we are in town!
Thank you very much for your grade and feedback, it gives us wonderful energy and joy. We are extra happy that you enjoyed warmth and friendliness service, our location and our breakfast wish is so important for us. We want you to feel at home at our hotel:) Welcome back!
We stayed with you this week on Wednesday night We had been driving from the far eastern side of Finland .... and spent the last 3 months crossing Europe in our Land Rover. We were really tired and the people who helped us at the Baltic reception were absolutely fantastic! Sara and Mike were their names Their warmth, and friendliness and efficiency were fabulous. We have been to many hotels and camp sights on our trip and this was a wonderful experience with Sara and Mike Thank you
Thank you very much for your grade and feedback, it gives us wonderful energy and joy. We are extra happy that you enjoyed warmth and friendliness service on arrival from Sara & Mike, we want you to feel at home at our hotel:) Welcome back!
Apartment is fully quipped with good facility, we had a good stay in Long stay apartment, the staffs are very courteous and helpful in guiding, The whole team were very much helpful and supportive, Thank you Team!
Thank you very much for your feedback, it gives us wonderful energy and joy. We are extra happy about that you like our Long stay apartment. We will keep on working with our high energy and positivity. We also use our guests' feedback in our development work. Welcome back!
This hotel has definitively everything what you can expect, even more! Its perfect location in the city centre with nice decorated interiour and profesional services gave us amazing experience! Delicious rich breakfast, easy parking, free relax and gym room was just a bonus, we really appreciate! Kindness and welcoming from staff made us feel so comfortable and we definitively come back!
Thank you very much for your feedback, it gives us wonderful energy and joy. We are extra happy about that you enjoyed our service, location, gym & relax, hotelroom and our breakfast buffé which is very important for us. We use our guests' feedback in our development work. Welcome back!
Stayed here for a night and was impressed: lovely room, great buffet spread, hand sanitizers in common areas and restaurants and social distancing was also observed. The hotel is close to most tourist attractions (Sundsvall city center is really small) and parking is just is front of the hotel. For the price we paid, the hotel is highly recommended.
Thank you very much for your feedback, it gives us wonderful energy and joy. We are extra happy about that you enjoyed your room and our breakfast buffé. We will keep on working with our high security during Covid 19. We also use our guests' feedback in our development work. Welcome back!
If you're in the neighborhood or staying at this hotel please do yourself the courtesy of having their Sunday brunch. It's simply the best! The staff were very nice and professional, a warm welcome from the moment you step in.
Thank you very much for your feedback, it gives us wonderful energy and joy. We are extra happy about that you like our Sunday Brunch and our service. We will keep on working with our high energy and positivity. We also use our guests' feedback in our development work. Welcome back!
Best Western Hotel Baltic was our choice for a day stop on our way to Lapland. First, the staff was very kind and helpful. Our room was big enough, clean and with a comfi bad. I missed a balcony and the bath tube, but could live without it. The most pleasant surprise was the breakfast: the best I ever had in Scandinavia, variated, tasty and all this in a very cozy restaurant.
Thank you very much for your feedback, it gives us wonderful energy and joy. We are extra happy about that you like our breakfast, hotelrrom and our service. Sundsvall is a fantastic town with its history. We will keep on working with our high energy and positivity. We also use our guests' feedback in our development work. Welcome back! Delete Response
Nice hotel and very friendly staff, the breakfast is very wide varited and neatly care. The company book me an 1 person room, those are very small, but clean with a good bed and bathroom. Dog's are allowed and there is an elevator, the plubic room is small so you have to join the table's what nice is ( my oppinion ) to have or start a chat with the other visitors.
Thank you very much for your feedback, it gives us wonderful energy and joy. We are extra happy about that you like our breakfast, hotelroom/ hotelrrom for dogs and our service. We will keep on working with our high energy and positivity. We also use our guests' feedback in our development work. Welcome back! Delete Response
I can not say something different than excellent. The room were extremely gorgeous and cozy. The breakfast was delicious and staff very friendly and helpful. It is very close to the historical center and also to the train station, that you can walk from there. I will come back for sure
Thank you very much for your feedback, it gives us wonderful energy and joy. We are extra happy about that you like our breakfast, hotelrrom and our service. Sundsvall is a fantastic town with its history. We will keep on working with our high energy and positivity. We also use our guests' feedback in our development work. Welcome back! Delete Response
I stayed here (unfortunately) just for one night during a business trip. The hotel is located right in the city center and parking is available nearby. The hotel is very good in all aspects but I would have rated it 4/5 if it wasn't for the front desk staff (in particular the woman that worked when we checked in on the late afternoon of Thursday 21/11). We got a fantastic check in where she showed a great sense of service and a great sense of humour, while having high energy and positivity. When you see someone that loves their job, you instantly feel much more positive as a customer. Facilities were good and the rooms spacious enough. I really liked that they don't have the traditional closeth that is just bulky and takes up extra space, but instead just a rack on the wall. A smart solution that provide you with the functionality without using up too much space. Breakfast was good with high quality components and a large variety of food selections.
Thank you very much for your feedback, it gives us wonderful energy and joy. We are extra happy about that you like our breakfast and our service. We will keep on working with our high energy and positivity. We also use our guests' feedback in our development work. Welcome back!
Nice hotel with renovated rooms. Good location, very clean and a staff that give you more than you pay for. Very nice and good breakfast, good variety, also for the allergic visitors. Nice restaurant and if the menu doesn't fit you have a big selection of restaurants in walking distance.
Thank you very much for your feedback, it gives us wonderful energy and joy. We are extra happy about that you like our breakfast, a clean room and our service. We also use our guests' feedback in our development work. Welcome back!
Visited with my partner, extremely polite and helpful receptionist. Room was clean and quiet. The breakfast was amazing great choice freshly prepared and helpful staff. No hesitation in recommending this hotel.
Thank you very much for your feedback, it gives us wonderful energy and joy. We are extra happy about that you like our breakfast, a clean room and our service. We also use our guests' feedback in our development work. Welcome back!
The location is really great the hotel it self appears old and would love to have some paint here and there. The staff were very friendly. The biggest problem for me was the hard closing doors of the other rooms. Every time a door was closed you heard the loude noise and felt the vibration. The breakfast was outstandingly good!
Thank you for feedback, it is very important and useful in our development work. We will investigate if we can do something about the door closers, they must be there for the sake of fire safety. Good that you like our breakfast who is very important to us. Welcome back!
Stayed here 2adults and 2kids, had nice family room, beds very comfortable. Breakfast was really superb. There was everything one could wish for. Good location with parking just outside. If passing be again we will be back here.
Thank you very much for your feedback, it gives us wonderful energy and joy. We are extra happy about that you like our breakfast. We also use our guests' feedback in our development work. We hope to meet you again and wish you welcome back!
My flight was leaving at 6 in the morning, so they prepared for me a breakfast at 5 in the morning, very very good service. Everything was fresh, coffee, fruit, warm bread and at 5.20 the taxi was there in front of the hotel
Thank you very much for your feedback, it gives us wonderful energy and joy. We are extra happy about that you like our breakfast service before you had to leave early in the morning. We also use our guests' feedback in our development work. Welcome back!
I have been in Sundsvall for the Business meetings, where we chose to stay at western baltic, The Stay was very pleasant and the staffs where very helpful and best part of the stay was the breakfast it was so good :)
Thank you for responding, it gives us energy and means a lot to us in our development work. Good that you enjoyed our breakfast, the goal is to be on top level so that our guests can get a good start to the day. Nice that you like our personal service wich is also important for us. Thank you for recommendation and Welcome back to us at Best Western Hotel Baltic!
Close to old town center and a little walk to the casino, this hotel has a nice location. Nice and smooth check-in. The room was clean and had a really comfortable bed. Good breakfast with generous opentime. Easy checkout. I like this hotel.
Thank you for responding, it gives us good energy/ happiness and means a lot to us in our development work. Good that you enjoyed our breakfast, the goal is to be on top level so that our guests can get a good start to the day. Nice that you like our personal service wich is also important for us. Thank you for recommendation and Welcome back to us at Best Western Hotel Baltic!
Really nice hotel, small room but good planning. Nice friendly atmosphere. Breakfast was really excellent, fresh and tasty and a lot of extra options your don't see too often. Well worthy the price and a little more.
Thank you for responding, it gives us energy and means a lot to us in our development work. Good that you enjoyed our breakfast, the goal is to be on top level so that our guests can get a good start to the day. Nice that you like our personal service wich is also important for us. Thank you for recommendation and Welcome back to us at Best Western Hotel Baltic!
Really comfortable hotel without complications, as you want a hotel to be. Convenient check in and check out, friendly and helfull staff at reception, great breakfast buffet (although some guests really need to start behaving, but thats not upto the hotel to teach them), we enjoyed the eastern dinner buffet. No bar, but a fridge at the reception where you could get some cold drinks.
Thank you for responding, it gives us energy and means a lot to us in our development work. Good that you enjoyed our breakfast, the goal is to be on top level so that our guests can get a good start to the day. Nice that you like our personal service wich is also important for us. Thank you for recommendation and Welcome back to us at Best Western Hotel Baltic!
I love this hotel. It is situated in a great area with many nice walks and restaurants close by. The relax lounges spread throughout the hotel are cosy and comfortable. When visiting Sundsvall this is my hotel of choice.
Thank you for responding, it gives us energy and means a lot to us in our development work. Nice that you enjoyed our newl build relax and gym area. Good that you enjoyed our breakfast, the goal is to be on top level so that our guests can get a good start to the day. Thank you for recommendation and Welcome back to us at Best Western Hotel Baltic!
The room was really nice with double bed. I booked an upgraded single room because I read that there were people complaining about the fact that the single rooms were claustrophobic. The bathroom was really nice. The stuff was very kind. I didn't have breakfast yet but I think that it will be very good. The only minus is that the room has a backyard window so that was not so nice.
Thank you for responding, it gives us energy and means a lot to us in our development work. It is a little different shape and size of the rooms when we are in a late 18th century house, nice that you enjoyed your room. All our rooms are renovated. Sorry about my delayed answer and thank you for recommendation and Welcome back to us at Best Western Hotel Baltic!
We stayed at this hotel for three nights. The room we had was pretty spacious as it was a family room. The bathroom though was tiny to the point I was glad my 194cm tall husband was not with us! He would not have been able to sit on the toilet except from sideways. I almost banged my head in the opposite wall once, and I am only 157cm. Housekeeping was a mess! In a room for four people we only got two mugs. No sugar for our tea and only one milk. Of course nothing to stir with either... The second day they didnt even care to give us new mugs for the tea and coffé we could make in our room, but left the old dirty mugs! Really bad for a hotel that price range! Hotel breakfast was among the fresher and thats why I still give it three stars. Unfortunately I will not return to this hotel next time I visit Sundsvall, which is quite frequently. There are better hotels there around the same price range.
From arrival to check out the staff provided the best service. The room was small and the bathroom tiny but had all I needed (except a hairdryer). And the bed was so comfty. Plus one of the best breakfasts I have ever had in Sweden. Freshly squeezed juices, creamy scrambled eggs, a lot of fresh fruits, chia pudding and a lot of other yummie things. I would definately recommend this hotel.
Thank you for responding, it gives us energy and means a lot to us in our development work. It is a little different shape and size of the rooms when we are in a late 18th century house, nice that you enjoyed the bed as we have just replaced all the beds during renovating of the rooms. Good that you enjoyed our breakfast, the goal is to be on top level so that our guests can get a good start to the day. Thank you for recmmendation and Welcome back to us at Best Western Hotel Baltic!
I arrived at mid night unplanned to the hotel to find nice smiling receptionist who was quick in arranging everything. The room was not that large bu enough to have a comfortable stay. Bed was very comfortable as well with nice clean shower. The internet inside the room was not that good. The breakfast was very good, not that large buffet but high quality almost everything . I really liked the home made juice of (orange juice, pineapple, and mint). It was as perfect as everyday.
Thank you for responding, it means a lot to us in our development work. It is a little different shape and size of the rooms when we are in a late 18th century house, nice that you enjoyed the bed as we have just replaced all the beds during renovating of the rooms. The Internet should work well in the room so we'll look it up. Good that you enjoyed our breakfast, the goal is to be on top level so our guests get a good start to the day. Welcome back to us at Hotel Baltic!
We stayed the night at the hotel and decided to dine in on a freezing Friday night. The food was really great, service kind and understanding (family dining with pree-teens and a five year old is not always a holiday...). We will certainly stay there again and have dinner in the restaurant!
Thank you for responding, it means a lot and gives us energy to keep on doing our development work. Welcome back!
If you want a good value hotel in Sundsvall then this is for you. Right now and for most times its 20% cheaper than First hotel Strand but Baltic is at least a star or a star and a half better tuna First Hotel. Good sleep quality and beds, I always sleep okay here. Rooms are bigger than First hotel and better organised. Baltic is calmer and away from the conference hustle and bustle so you get a quieter stay. Prices are reasonable for Sundsvall. Food and breakfast are good and their spa/gym area is clean and nice, my wife was impressed and she doesnt impress easily. I recommend this hotel.
Thank you for your feedback, our guest feedback is important for us and useful in our development work. Hope that you have the opportunity to visit us again. Welcome back!
Nicely located, friendly staff, fresh rooms of adequate size, nice fitness and sauna area, very good breakfast. Walking distance from the city centre and railway station (even at minus 15 centigrade...). It was already dark when I checked in, and still dark when I checked out, so I can't say much about the view.
Thank you for your feedback, it is very important for us, we use our guest feedback in our development work. Welcome back!
Cool hotel in a old building, the staff was great, put us in the Corp apartment on the top floor for a great price. This room was large and comfortable, others looked very small as we passed them in the hallway. the location was perfect for exploring downtown.
Luleå was next stop on the way back to Norway. Hotel Baltic was booked via Booking.com using mobile. The service on arrival was absolutely impeccable and the room we received was nice and clean but not of the biggest rooms we have rented during our trip. We ate dinner at the hotel and were very pleased with the food and service from our waiter. Parking right outside the hotel and even free for the next morning. We will be happy to return.
Thanks for your feedback, that means a lot to us in our development work. Do you have something special, you think we should improve to reach the highest expectation? Welcome back!
We slept here for one night passing through on our way from the northern parts of Sweden to Skåne. This place can we highly recommend. Our room (two grown-ups and two kids) was very good and beds were comfortable. The only thing missing was a mirror in the room (the bathroom had two, but you might still need one if the bathroom is occupied). Breakfast was g r e a t with everything you can wish for. If we return to Sundsvall which we found to be a very cozy city, we will most likely stay here again.
Thank you for responding, it means a lot to us in our development. Welcome back!
On the way to north, we decided to stay in Sundsvall overnight. So happy we did! City is so nice and close to sea. Best Western is my favorite choice for hotel when travelling and this time my expectations were exceeded. This hotel must have had a renovation lately, because lobby, restaurant and rooms look nice and modern. Almost fell to sleep in the cozy library at the lobby. Bed was new and comfortable; I slept like a baby. Breakfast was super; all you could wish and my favorite; Nutella pancakes :). There's a separate corner for gluten free food (see pics). One star is missing because of parking. Available only is paid parking in a lot (mostly full) or surrounding streets. After all I warmly recommend this hotel
Many thanks for your respond, this certainley gives us energy to keep on with our development and renovation of our nice hotel. We hope that you have the opportunity to visit us again. Welcome back!
Very good clean and spacious hotel in sundsvall. The rooms have high speed internet - it works great if you need to work online. They have a big breakfast buffe with everything you can think of and it's well cooked. We've tried some other hotels in Sundsvall but always pick Baltic if they have free rooms.
Thank you for your feedback! It gives us the energy to continue our development. Welcome back!
If you enjoy Gin, this is the place to go with over 20 choices and an experienced mix of Botanicals to match the Gin plus choice of premium tonics. Dinner was also excellent, with a glass of wine recommended with each course.
Thank you for your feedback! Hope you have the opportunity to visit us again. A warm welcome back!
5th or 6th time I'm staying here. The staff is very friendly and the rooms are nice. Good beds and a good shower. The breakfast buffet is extensive and of high quality. Although close to the center the rooms are very quiet. Really recommended to stay here.
We booked two economy single rooms and got upgraded on arrival. Rooms were smallish but perfectly pleasant and extremely good value. Dinner in the restaurant was disappointing - a menu devised by someone who doesn't really like food I would say. But, there are plenty of restaurants nearby and breakfast was fine. We needed to be near the station for a morning train so the location was good. I'd happily stay here again.
Thank You for responding, we work on a new menu and our service. Hope you can visit us again and can see a difference. Welcome back!
Stayed one night on a stopover travelling north. The reception and dining room staff were pleasant and helpful. The really poky bedroom on the 3rd floor was comfortable and faced the public car park so at least we could keep an eye on our car once the really thick fog had lifted, although I got the impression that lovely Sundsvall isn't a crime hot spot. The only complaint would be that the bathroom was in dire need of modernising. The breakfast had everything you could wish to choose, and very tasty too. The library area was restful and cosy.
Tack för er återkoppling, det är viktigt för oss i vår utveckling. Hoppas ni har möjlighet att besöka oss igen, våra badrum renoveras till stor del under 2016. Varmt välkomna åter!
We got a great room for our family (2 adults, one 12-year old and one 7-year old) with sufficient space. Lack of refrigerator was negative. Very slow elevator. Very good breakfast. The superb location of the hotel weighs up for the cons of no free parking.
Thank you for taking the time to give us a review! Your feedback is very important for us. We are very pleased that you enjoyed your stay and our breakfast buffet. Welcome back!
The hotel is situated near the harbor and close to main roads, and therefore easy to find. A good sized parking area just outside the hotel (free parking from Saturday evening and all Sunday). if you come by motorcycle, they offer a looked courtyard at the hotel).The service from the staff at the reception was very good. We got a lot of help and information without even asking for it. They have a small selection of beer, water, snacks and toiletries in the reception. The room had the best bed in the whole world, and the room had a fairly good size for two people, and some view to the harbor. The hotel is located near a road, and some traffic noise could be heard in the evening, but we slept through it. The airsystem is good, so you can sleep with the window locked if necessary. The bathroom was warm and modern, and even had a little shelf in the shower to put your shampoo etc on, which you don't find in many hotels. The hotel has a restaurant which offers dinner in the afternoon/evening. The hotel had gotten full score from us, if it wasn't for the breakfast. Perhaps it's summertime and a lot of young untrained girls are working there, so it might not be this way normally. They ran out of a lot of stuff, and it never came more of it, and clearing the table ourselves isn't what you expect to do at a hotel.
Tack för er återkoppling, Det är vårt viktigaste arbetsredskap i vår strävan att utvecklas och förbättras. Hoppas att vi få möta er som gäster hos oss snart igen. Varmt välkomna åter!
Stayed for a short business trip during February 2015. This is a building with some history which makes a change from a bland modern hotel. I got a room high up in the roof which was clean and pleasant enough if a bit on the small and sparse side. The bathroom was dated, but clean and serviceable so nothing to complain about. However I noticed that the ventilation in the room was below average for Sweden (where it's usually given a lot of consideration) so it was a bit stuffy. Additionally, although air conditioning is not required in February, I noticed it didn't have it and I suspect it could be a bit stifling up there in the roof on a hot summer day. A very good Scandinavian breakfast buffet was included which I can't fault as it had a wide selection of good food. The staff were all friendly and helpful and the reception has a small selection of snacks/toiletries etc. to buy.
Thank you for taking the time to give us a review! Like you said this is a building with some history which sometimes makes it a little difficult with the air-conditioning, only a few of our rooms have air-condition. Next time you visit us, please ask for a room with air-condition or a room further down in the building, and you will not have the same problem. Thank you for your kind words about our staff and we are very pleased that you enjoyed our breakfast buffet. Welcome back!
Small room, tiny and probably overpriced compared to any other hotel, just based on size. But breakfast was great as was the complimentary dinner if you joined the BW club. Small TV and the floorboards in the adjacent room creaked so loud I though whoever walking around was in my room. That said, same occupant banged the wall when I turned on the TV so there you go …
Thank you so much for taking the time to give us a review of our hotel. We are very happy that you appreciated our breakfast buffet and our free dinner for Best Western Rewards members. However we would like to appologize that you found the room noicy. Please let us know that you prefer a quiet room next time you decide to make a reservation and we will try to make your stay even better. We hope to see you again in the future!
This is a nice, reasonably priced place situated in a cozy old building, but it was recently renovated and some of it is brand new. Because of this, the position of some of the rooms is a bit unconventional, but it's not a problem at all, since the staff is helpful and they'll let you know how to find your room. The interior is nice, clean and nearly as cozy as the building itself, albeit decorated in a lot more contemporary manner. Our room was quiet and comfortable, so I wouldn't worry about quality of sleep. There's plenty of room to park if you're traveling by car and the hotel is very easy to find. When it comes to breakfast, there's a lot of variety and all I tried was delicious. I would definitely stay here again, especially considering the price. Great value for money.
Thank you very much for your great review of our hotel! We are very pleased to hear that you enjoyed your stay and found it to be value for money. Warm welcome back!
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