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SureStay Hotel by Best Western Summersville, Summersville

1203 Broad Street, 26651-1805, Summersville, United States - See on a map
SureStay Hotel by Best Western Summersville - Welcome to the SureStay Hotel by Best Western Summersville! The SureStay Hotel by Best Western Summersville is ideally located in the center of Summersville. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Located in Wild and Wonderful West Virginia in Summersville, the SureStay Hotel by Best Western Summersville puts you right in the heart of all the beauty West Virginia has to offer. Majestic mountains, dense hardwood forests, and beautiful lakes and rivers surround the town of Summersville. You can enjoy boating and fishing on Summersville Lake, hiking through the area trails, or whitewater rafting down the New River. Whatever brings you to the area, our hotel is a convenient, affordable place to stay with easy access to all your outdoor adventures. Right off Interstate 79 Rt. 19, the SureStay Hotel by Best Western Summersville provides all the amenities you need for a relaxing stay at an affordable price. You'll be welcomed with a big smile and friendly service, as well as spacious guest rooms with everything you need for a comfortable stay. We welcome both business and vacation travelers, as well as tour groups who will find ample parking in our lots with available bus and truck parking. Our hotel also cares about the environment and has taken steps to support green hotel practices. Enjoy an easy stop on the road at the SureStay Hotel by Best Western Summersville that's easy to find, easy to book, and easy on the wallet. Guest rooms come with all the comforts of home, including a flat-screen TV and free wireless Internet access. Our rooms are large in space and include a microwave and mini-refrigerator with a seating area. Traveling on business? The SureStay Hotel by Best Western Summersville is within close proximity to many local businesses and restaurants. Make sure to sign-up for the Best Western Rewards Business Advantage program. check it out online or ask our front desk agent for more details! Are you ready to see why people cannot stop talking about the SureStay Hotel by Best Western Summersville? Book a stay online or by phone today!

SureStay

Hotel by Best Western Summersville

LABEL_ITINERAIRE

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Hotel advantages

  • Complimentary continental breakfast
    Complimentary continental breakfast
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
based on 153 guest reviews
NOTE ISSUED
Excellent
34
Very Good
61
Average
39
Poor
10
Terrible
9
REFER TO NOTICE
Business Business
12
Couples Couples
48
Family Family
38
Friends getaway Friends getaway
8
Solo travel Solo travel
17
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Nice hotel .. poor location for noise"

3
DeaconCanada, Niagara Falls, Canada 28/04/2022

We hope Summersville could prevent huge transport from roaring through and by this hotel. Speed limits should be 30 MPH through the traffic lights nearby. We truly wish for the new owners to be successful.

Ketul Patel, Owner at SureStay Hotel By Best Western Summersville, responded to this review
Dear DeaconCanada, We would like to thank you for your feedback. I would like to apologize for failing to exceed your expectations. Your satisfaction is important ot us and we will be using your feedback to make improvements to ensure we offer an exceptional experience for our guests in the future. Sincerely, Ketul P. General Manager

"Beware...Fox news spewing as you try to enjoy breakfast!"

3
David H, Paris, Canada 18/04/2022

A decent place to stay in Summersville. Rooms were a little dated but clean. Conveniently located right off of Hwy 19. Short drive to many restaurants. Big downer is the breakfast. Limited choices which was ok but breakfast room has Fox news spewing their bullsh--! Makes it so I won't return! Will pay more to enjoy a place not playing Fox!

Ketul Patel, Owner at SureStay Hotel By Best Western Summersville, responded to this review
Dear David, I am very sorry for the issues you experienced while staying in our establishment. However, I do appreciate you letting us know so we can take appropriate action to ensure this does not happen again. We hope you will consider giving us a second chance to provide you with the exceptional experience I know we here at SureStay by Best Western are capable of. Sincerely, Ketul P General Manager

"Will be back"

4
CourticeDude, Courtice, Canada 11/04/2022

Great place, nice room, great shower, clean, breakfast nothing special. Cereal and toast. Coffee good though. Pet friendly but not really anywhere for dogs to do their thing. Our new regular stop in Summersville.

Ketul Patel, Owner at SureStay Hotel By Best Western Summersville, responded to this review
Dear Courtice, Thank You for your review of your stay at SureStay by Best Western Summersville!. As always, it is a pleasure to have you here as our guest. We look forward to your return stay with us in the future! Sincerely, Ketul P. General Manager

"One night stay"

5
User 12/03/2022

The room was large and very clean. The king bed was super comfortable with soft sheets. Room had a fridge with microwave and shower was great. Front desk ladies were helpful and very courteous! I would definitely stay here again.

Ketul Patel, Owner at SureStay Hotel By Best Western Summersville, responded to this review
Dear Sue, Thank you for your excellent review of SureStay by Best Western Summersville! We appreciate your business and hope to have you back as our guest in the future!! Sincerely, Ketul P. General Manager

"Clean budget hotel"

4
Tennis_fan145, Toronto, Canada 10/03/2022

This is a budget hotel with outside corridors but worked well as an overnight stop on a long road trip. The room was clean. There was a reasonable breakfast including eggs. I appreciated all the plugs/usb ports for charging phones etc. Microwave and fridge were also in the room.

Ketul Patel, Owner at SureStay Hotel By Best Western Summersville, responded to this review
Thank you for your review of your stay at SureStay by Best Western Summersville! As always, it is a pleasure to have you here as our guest. We look forward to your return stay with us in the future. Sincerely, Ketul P General Manager

"Nice hotel"

4
Robin M, Brookville, Pennsylvania 17/02/2022

We were driving through Summersville when we decided to stop for the night. The rates were very good. The location was perfect. The person working the front desk was friendly and check-in was a breeze. The room was clean and comfortable. This hotel offered a few breakfast items (yogurt, toast, etc.) I would recommend this hotel.

Ketul Patel, Owner at SureStay Hotel by Best Western Summersville, responded to this review
Dear Robin, We loved hearing that you enjoyed your stay with us. Thank you so much! We look forward to seeing you again! Sincerely, Ketul P. General Manager

"Nice Hotel"

4
User 17/02/2022

I would recommend this hotel . It has a country setting, and was clean. Staff is friendly and desk clerk helped resolve a reservation problem that the reservation phone line could not. They offer limited items for breakfast, yet other hotels in this price range wouldn't offer breakfast at all. So it is a good value.

Ketul Patel, Owner at SureStay Hotel by Best Western Summersville, responded to this review
Dear Ronald, We loved hearing that you enjoyed your stay with us. Thank you so much! We look forward to seeing you again! Sincerely, Ketul P. General Manager

"MY STAY"

5
mardell72021, Calabash, North Carolina 22/12/2021

I was travelling alone, first time a long road trip like this. Great Motel, lovely staff, clean, quiet, and I felt safe. Best nights sleep in a while. Very comfortable rooms, nicely appointed. Will stay again, and have already recommended. Plan is to to stay there my way back.

Ketul Patel, Owner at SureStay Hotel by Best Western Summersville, responded to this review
Thank you for taking the time to leave us such a nice review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. We look forward to seeing you again! Sincerely, Ketul P. General Manager

"Overnight stop"

5
User 06/10/2021

Easy to find the location of the hotel. Friendly and helpful staff. Very Clean and nice rooms with good beds and pillows. Good air conditioning. Restful night of sleep. Good internet connection and breakfast to eat.

"i got what i paid for"

3
letartlady38, Mason, West Virginia 19/09/2021

too many people being allowed to abuse alcohol and drugs on the premesis. it was clean and bug free and pet freindly. but it was very loud and noisy until very late. the price was decent for a nights stay but i also was afraid to return to my car until morning. i do not think my family and i will be staying there again.

"Okay for the price and “accessibility”"

3
Lucille M, Raeford 20/08/2021

Inside of “accessible” room was great with the exception of the stale cigarette smell (non-smoking room). Be careful going into office if you are in a wheelchair though as the door opens out and there isn't much clearance between the door and the edge of the curb.

"Affordable and very friendly"

5
momescape2011, Poca, West Virginia 11/08/2021

We had such a wonderful time at the hotel very clean and friendly we found it to be a great location for all the things we did and went would love to go back in the future and it is very affordable to where you can ha w a great time only just wished had more line cereal or muffins juices milk but other than that it's great place to stay

"Nice Place."

5
User 12/07/2021

My family and I stayed here for two nights. The front staff was very friendly. I was very impressed by the staff. The room itself was very clean. Sheets and towels were clean. The Wi-Fi wasn't great, but I can't imagine the Wi-Fi would be good anywhere in the mountains. But honestly that was my only complaint.

"Great stay!"

5
User 10/07/2021

Perfect location for Summersville Lake activities. Plenty of nearby stores and restaurants. Room was very clean and looked recently remodeled. Staff was friendly and helpful. Beds and pillows were comfortable. Overall, the value was way above what we paid.

"Everything was great except for AC"

5
User 08/07/2021

We booked this hotel at the very last minute and everything was surprisingly great. The check in lady was very nice. We brought a dog with no problems. And much to my surprise..this was one of the cleanest hotel rooms I have been in. Only issue we had was how hot it was and the AC kept shutting off without cooling the room. We didn't report the issue because it was still bearable. Would recommend especially for those with pets

"Weekend with Family at Summerville Lake"

5
597kerry, Morgantown, West Virginia 28/06/2021

Hotel was Great!! The hotel was located close to everything we were visiting, Very clean and staff was wonderful. We will stay here on you next visit to Summersville WV. Hopefully, they will be able to serve breakfast soon.

"One Night Stay"

4
The_Wanderer1992, Columbia, Maryland 27/06/2021

My husband and I stay here for one night after a long day of traveling around New Gorge River National Park. We booked via Expedia and had no issues upon check in. They had no breakfast available in the morning; however, they do have a number of restaurants within a few mile driving distance. The room was clean. The king size bed was comfortable. The walls are thin - I woke up twice in the middle of the night - one from the person above us walking on the floors at around 1:30 am and the other next door to us talking normally at around 11:30 pm. After those two instances, I slept comfortably the remainder of the night. The receptionist was friendly. There was no bathtub stopper. All the outlets and lights appeared to work. Despite the minimal issues, it was a comfortable stay and would recommend this hotel if you looking for a cheaper option in the New River Gorge area.

"Very nice"

5
mpape1, Conneaut, Ohio 25/06/2021

Very nice hotel and the lady working was super nice. I wish there had been breakfast at this location but they did have coffee. The rooms were clean and smelled brand new. The rooms were big too. I would stay again

"Why you didn't get a 5 star rating"

3
User 10/06/2021

We did not have a problem with the room and the front desk was awesome. It was the booking and checking in process that was a Huge problem. We booked online through SureStay/Best Western. We arrived there only to be informed that we were not in the system. I presented my confirmation. It took 2 hours to check in!! The girl who was working there was so very helpful and did everything she could to make our booking work. My complaint is not due to the service or room but, the online booking experience as they had Two outright lies-1 was when they presented a cost, lined through it and gave a discounted rate. When we arrived we found out the 'discounted' price was their regular fee and that their rooms were cheaper!! 2- was when they said they had only two rooms but, when we arrived only 5 rooms (out of a hundred or so) were booked!!! All in all, I'd stay there again but, I'll book over the phone.

"Traveling alone but felt safe"

3
lovetotravel649, Bradenton, Florida 25/02/2021

This is an older hotel with exterior entrances to the rooms. I felt safe and comfortable mainly because this hotel is in a rural area and how can you go wrong when there is a Dairy Queen in the front parking lot! The check in process was quick and the lady was very nice and friendly.

"M'eh"

2
DizzyG_12, Cochrane, Canada 30/10/2020

It was a clean, dry place to rest our heads for a pit stop. Staff was friendly, but under construction and very out-dated. The bathroom door put up a struggle to open and close. Elevator floor was plywood.

"Great value and great people!"

5
User 20/03/2020

Our room was clean and comfortable. The breakfast was good. Mindy Cable, the manager, was great and friendly. This is a very good value as a stopover on a lengthy trip. The location is handy for our purposes and we will definitely return!

"Not Five Star-But OK"

4
Wayne P, Cross Lanes, West Virginia 28/01/2020

My wife and I stayed here for a night after buying a vehicle at a nearby dealership. For the money, it was a good deal. A bit dated, but being renovated. The room was clean, the beds were comfortable, the breakfast was average, and the staff was very friendly.

"There is NOTHING "ECONO" about this motel"

2
Doug W, Mississauga, Canada 19/12/2019

I made the mistake of pushing past my usual stopping points in Statesville, NC and Beckley, WV and got stuck in the dark and rain trying to find a reasonably priced motel on the Highway 19 strip.Because of its location motels can ask pretty much anything they want to push their range out of the "budget" classification. This ECONOLODGE is under renovation so guests who need first floor accommodation should call first. Most other "walk-ins" are relegated to the second floor but there is an elevator. As all rooms in this L-shaped building are not interior access and face the highway this is NOT a stop for light sleepers. In addition to the all-night truck air brakes at the stoplight Room 213 has some additional treats.The refrigerator gurgles like an animal (so unplug it...), the toilet spontaneously flushes two or three times during the night and the old-style HVAC system is far from silent. The carpeting in any motel should NEVER be walked on in socks or bare feet but the carpeting in this room is visibly filthy. The DISH television system has limited channels and any ESPN stations did NOT have the Monday Night NFL game.A few did offer poker and college football games from the 2000's. If you can plan your trip so that you stop in Beckley and do research for more reasonably priced rooms.

"A short drive to the lake"

3
BalikpapanRain, Moscow, Russia 15/12/2019

I have stayed here a few years in a row when going through WV to meet some friends. Dairy Queen with food right next to it. Rooms are OK. For the price, it is worth staying a few days of you need to be in that area.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.