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Promotion code

Best Western Hotel Downtown Stuart, Stuart

4.0/5  - basé sur 701 notations.
1209 S Federal Highway, 34994-3824, Stuart, United States - See map

Situated in the heart of downtown Stuart, Florida - and on Florida's "Treasure Coast" - the Best Western Downtown Stuart offers the best shopping, dining and local attractions - all just outside this Stuart, Florida hotel! Guests of the Best Western Downtown Stuart will find all the comforts of home, along with superb customer service and a welcoming staff at this hotel in Stuart, Florida. Each guest accommodation features a microwave, mini refrigerator, cable satellite television with Showtime, high-speed Internet access and more. Wake up each morning to a complimentary hot breakfast buffet, take a swim in the heated outdoor pool or get energized in our exercise facility. Want to explore the area outside Best Western Downtown Stuart? There's plenty to do downtown, but while you're here, be sure check out the Elliott Museum, Florida Oceanographic Coastal Center, Jonathan Dickson State Park, Lyric theatre, Indian Riverside Park and Halpatiokee Park - all just a short drive away from this Stuart, Florida hotel. Love sports? See the St. Louis Cardinals train at the Roger Dean Stadium, swing away on area golf courses or even head out to sea for some deep-sea fishing. Want to relax? Some of Florida's best beaches are only just ten miles away, and both Treasure Coast Mall and Regency Square are just five miles away and feature fabulous shopping. Business guests staying at this Stuart, FL hotel will appreciate the hotel's on-site business center and meeting/banquet facilities, which can accommodate up to 125 guests. This Stuart, Florida hotel is also close by area businesses - like Florida Power and Light, Stuart Jet Center, Galaxy Aviation and Turbo Combustors Tech. Ready to book your escape today? Stay at this charming and friendly Stuart, Florida hotel for an unforgettable vacation. Reserve your room at the Best Western Downtown Stuart and save today! Enjoy your stay.

Best Western

Hotel Downtown Stuart

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 696 guest reviews
NOTE ISSUED
Excellent
319
Very Good
215
Average
100
Poor
37
Terrible
25
REFER TO NOTICE
Business Business
114
Couples Couples
221
Family Family
234
Friends getaway Friends getaway
38
Solo travel Solo travel
57
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"The excellent service"

5
19/09/2018

The Best Western is a great hotel, I would recommend it to anyone, on July 1, 2018 my mom passed away on July 3, 2018 I checked in at the Best Western in Downtown, Stuart for two weeks. The Manager Mrs. Barbara Hurley does an awesome job in making sure guest get provided with A+ service. Nothing makes it better than the fabulous view of the outdoor pool and to just lay in the sun and escape it all is awesome as well. Nikki who works at the front desk has a great personality and treats the guests when they come to the front desk like she knows them for years lol. The Breakfast is great as well bottom line I recommend this hotel to anyone whether they are passing by or if they are just looking to get away. The housekeeping staff is great as well.

"Affordable, clean, nice."

4
12/09/2018

The pool was very large and nice, the landscaping when kept up on beautifully, the breakfast was good, they offered a happy hour bar on site, and 10% off a very good restaurant within walking distance. Loved it! We rode our motorcycles down from our home in Cocoa just for the night. And it was perfect!

"Best Western Downtown Stuart"

5
04/09/2018

Fabulous hotel and staff! great pool and lounge! very satisfied with our stay. the fitness center was great, it could have used a few fans though. everyone one was very friendly and helpful. We will definitely stay here again in the future

"Our Experience:"

5
31/08/2018

It was pretty late at night. Our family had been on a roadtrip for a couple of hours, and we were in a completely new area. It was getting dark and we didn't know any good, clean places to spend the night. We search on our GPS and read some reviews about this place. And we thought we would give a try. Me and my parents walk-in and we're immediately greeted by front desk employees. One of them was Tom, he was very kind, respectful and professional. He made the check-in process as smooth as possible and he even showed us our room beforehand. We liked the cleanliness of the rooms, which are a big plus for me. And the night and morning staff were very nice. Thank you!

"Tropical old-school feel, John D. MacDonald material"

5
26/08/2018

Hotel is very pleasant. Close to historic downtown, beach, nice pool and breakfast. Staff is great. Check-in staff was unbelievably accommodating even with my bizarre situation: I booked seven reservations for different days, from different websites, and for different room types. I also wanted a smoking room for only one of those seven nights, which they happily accommodated. Since I am an elite Best Western member, they upgraded my room to the courtyard side, which I appreciated. The dude that checked me in was also pretty handsome. Their bar is definitely a hidden gem that I took full advantage of, maybe too much! Always lively political discussions going on there. Anyway, this is clearly the place to stay for the majority of your trips to the Treasure Coast. P.S. I've seen some reviews that note the train noise, but to be frank it wasn't bad. If faint train noise softer than a car going 15mph down the street bothers you, I suggest you don't visit the East Coast of Florida at all, which has been entirely and necessarily developed along the FEC train line.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Mr. Paul Spector, We thank you so much for taking a brief moment from your busy schedule to sing a few words of praise with your glowing review. We always encourage our guests to book directly with the hotel whenever possible, as it offers the most flexibility at the best rates! We're glad to know you were able to enjoy so many of the property's amenities, including Walter's Place Lounge, the swimming pool and sun deck, and the inclusive Deluxe Hot Breakfast Buffet. We hope we get the pleasure of seeing you again the next time you find yourself in the quaint city of Stuart, FL; in the meantime, happy travels! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Clean, Close to everything"

5
16/08/2018

We just made a short trip in to town to visit a family member. I went on Booking.com and Best Western had the best reviews and the best rate. Check in went quickly. Rooms were clean. The Internet wasn't the best, but I didn't have to use it much so I never called to have it looked in to.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Jennifer E, Thank you so much for taking a moment and sharing your guest feedback and rating with us here at the Best Western Downtown Stuart; we're glad to hear of all the positives during your visit! Our guest comfort and satisfaction is paramount, that's why our team works around the clock to ensure all needs are met and any possible issues addressed. We do hope to have the pleasure of seeing you again! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Good hotel with nice pool"

4
02/07/2018

Stayed here for 2 nights for the last leg of our 2 week Florida trip. Booked a 2 x doubled bedded room for 3 adults but the beds are really only big enough for one adult. However, we managed! Bathroom small and shower leaked all over the floor despite being very careful with the shower curtain (shower very powerful - maybe that's why). Air conditioning unit is quite loud, however despite the heat wave, we were able to turn it off at night. Location is good if not a little off the beaten track. Close to many American diners and good restaurants. We were there for the turtle nightime walks which were only 20 minutes away. Pool area is very nice surrounded by well kept garden/lawns. Pool towels are a little on the small side (you need 2). Breakfast was ok. Fruit was only apples and bananas but you could make your own waffles etc. American biscuits and sausage gravy was served but we didn't like the look of it (looks very grey). Staff were nice and helpful. The train that a lot of reviews talk about does pass by a few times in the middle of the night and can wake you up! On our travels we stayed in total 10 nights in BW and this was one of the better ones.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear bellytastic, Thanks for your feedback! We've noted your comments about our strong shower pressure and powerful AC, and we've also noted your comment that we should make more fruit varieties available in our already bountiful breakfast buffet. Our double-sized beds can comfortably sleep two adults, but as with all double-size beds, taller guests may find sharing the beds somewhat tight! We're glad to hear that you took advantage of our Olympic-sized swimming pool and accompanying sundeck. Finally, we're most proud of our staff as they are the backbone of our hotel. We look forward to having you here again in the future. At your service, Adam Boehm Assistant Hotel Manager

"Power failure without any kind of backup."

3
03/06/2018

It gets extremely hot in a room without windows that can be opened when there is no power and no emergency lighting. The carpet needs to be shampooed. It feels grungy when barefooted. Was disappointed with that.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Brow5360, We thank you for providing your guest experience and feedback. As with the vast majority of hotels in North America, the property's guest rooms do not benefit from generator backup during power outages; we certainly wish there was more that could be done during events beyond the hotel's control. Our Guest Service Agents are always available to make sure all comforts and needs are met while on property; we encourage our guests to let us know if anything more can be done to enhance one's stay. The recently remodeled guest rooms enjoy brand new carpeting and receive regular preventative maintenance and deep clean treatments. We thank you again for your comments and hope you have a great day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Clean, nicely appointed rooms, lovely pool"

5
01/06/2018

I have stayed at the Stuart Best Western twice in the last week. I choose my hotel from near the bottom of the cost search, and was surprised to see this hotel come in as a low-cost choice. I wouldn't pay $20 extra to stay here, but I did pay $10 and feel I got a very good value. Good breakfast, nice pool in an interior courtyard. The only negative is the signage is after the driveway and I missed the entrance and had to circle around twice to get in the hotel.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Desert Sailor Fred, We thank you so very much, sir, for taking a moment and sharing with the good people here at TripAdvisor. We're very happy to know just how much of a good value you felt your stay with us was and that most everything has met or exceeded your expectations. We certainly hope to see you again soon and hope that you have a most enjoyable day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Average Best Western"

3
18/05/2018

Staff here is extremely attentive and helpful. The motel is just average for a Best Western. A little off the beaten path if you are just stopping over from I-95. Didn't;t use the pool due t weather but it looked like a nice and clean. Discount offered for Flanigan's for dinner was nice.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear BinsWood1, We thank you for taking the time and sharing your guest experience and feedback with us here on the TripAdvisor community. The Best Western Downtown Stuart is located in the heart of Stuart, Fl; one mile away from the Historic Downtown Riverfront area, which offers many restaurants, shops and other locally owned businesses. Our Olympic size swimming pool is the centerpiece of the courtyard, which features a tropically landscaped patio and sun deck. We do hope you'll have another opportunity to enjoy the amenities offered here; we hope to see you again soon! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Our may trip"

4
14/05/2018

Try not to stay on weekends. Rates go way up. Pet fee 25.00 PER NIGHT. The rooms and grounds are very nice, and staff was excellent. So so breakfast. The selection of breakfast items don't change, from day to day

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear 627ernestm, Thank you for taking a moment to rate and review your visit to the Best Western Downtown Stuart. As you've mentioned, the property does enjoy certain "pet-friendly" rooms, which allow well behaved cats or dogs up to 2 per room. While there is no pet deposit required, there is a nightly pet-fee of $25. Rates due fluctuate and are typically based on the number of available rooms for any given date. We appreciate you noticing all of the attention to detail that goes into maintaining the property; we're pleased to know we were able to meet your expectations. Happy travels and we hope to see you again soon! Kind Regards, Adam Boehm Assistant Hotel Manager

"Clean and comfortable"

5
11/05/2018

We did a last-minute trip to Florida in early April. We ended up in Stuart by accident and really liked the town. The Best Western there was an ideal place for a night. It's clean and comfortable, even when traveling with a toddler. The staff was lovely and friendly, provided great advise on what to see and when to go. We enjoyed our free breakfast (despite a toddler tantrum). We'll definitely be back to Stuart, and would happily stay in this Best Western.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear TravelByContinent, Your trip to Stuart sounds like, as Bob Ross might say, a Happy Little Accident. We're certainly happy you chose to stay with us here at the Best Western Downtown Stuart and very much appreciate you taking the time and sharing your guest experience. We look forward to seeing you again the next time you're in Stuart; safe travels and have a wonderful day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Great Hotel, convenient location for day trips"

5
10/05/2018

Stayed for 4 nights having flown into Miami and deciding to visit a new area for us on the East Coast. We were not disappointed. Old Town Stuart is less than a mile away and plenty of shopping/food stores nearby. We were lucky with the weather and visited the beaches on 2 days which can be reached in about 15 minutes. The rooms were spacious and clean and well equipped. The breakfast was certainly one of the better ones we have experienced for a 3 star hotel in Florida, plenty of choice and friendly staff. The train noise nearby did not cause us any problems, we were in a ground floor room facing the pool which probably helped. All in all a great stay and we would recommend a stay and definitely return one day.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Amwoz999, We thank you very much for taking the time and sharing with us and the TripAdvisor community some insight from your recent visit to the Best Western Downtown Stuart. We're happy to hear you were able to enjoy many of the amenities our property has to offer, including it's convenient location to area attractions. We appreciate your recommendation and hopefully look forward to your return! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Comfortable one night stay"

4
09/05/2018

We stayed here one night as we were driving down the A1A towards the Keys. Great hotel with a nice breakfast area with the usual hot and cold items. Room was comfortable and clean. Stores and restaurants nearby. Parking was difficult when we first arrived but the lot was much less full later in the evening when we returned from dinner. There are trains closeby which woke up my husband although I slept through it.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear LarLa77, We're happy to hear back from you during your recent visit to our property. The city of Stuart is a wonderful place to stop during a trek down to the keys, and we're glad you chose to stay at the Best Western Downtown Stuart during that time! Our professional team of ladies and gentleman work tirelessly to ensure that to ensure our guests can enjoy only the most clean and comfortable of accommodations. We thank you again for your feedback and hope your trip to the Florida Keys has been a memorable one! In the Spirit of Hospitality, Adam Boem Assistant Hotel Manager

"Great place to stay and great location"

5
08/05/2018

Nicki helped me over the phone to make reservations for 3 rooms. When I met her, she was just as friendly and sweet as on the phone. Easy parking, great location close to downtown Stuart. Breakfast room was very clean. Dianne was there every morning, greeting everyone. Good food, Best Western's are better than most. Rooms were clean and it was nice to overlook the pool. Only a couple negatives.... Yes, you can hear the train, no elevators and a few cars in back parking lot without plates on them. Way more good than bad. Nice pool area. Housekeeping staff, all friendly, Barbara at front desk great too and the 2 guys that checked us in, couldn't have been nicer. We would stay there again. We used the washer and dryers, (one out of order) which was very convenient.(charge cards only)

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear SherryCat, We love when we get to hear back from our guests in regards to their visits; we're thrilled to know just how enjoyable your stay was! Our team at the Best Western Downtown Stuart does everything they can to accommodate our guests and make them feel as welcomed as possible. We do appreciate hearing both the pros and cons of your stay as this information proves to be invaluable to both guests and management alike. We do hope we'll be able to accommodate you during a future stay and wish you the very best! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Nice hotel, centrally located"

4
26/04/2018

Lots of amenities on site (pool, laundry, restaurant, lounge, fitness centre, etc). Good location near other amenities. Reception staff very professional at check-in and departure. Rooms are spacious and comfortable.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear GlennPenney, We appreciate you taking the time and sharing with us and the TripAdvisor Community some feedback from your recent visit. Many other visitors choose to stay at the Best Western Downtown Stuart for the reasons you have mentioned as well. We're happy we were able to meet your expectations and again thank you for the review and rating! We hope to see you again soon! Kind Regards, Adam Boehm Assistant Hotel Manager

"Great Hospitality"

5
24/04/2018

I stopped at the Best Western overnight on my way south. I had only one day to visit Stuart, and the desk staff person made sure I had the best time possible. She explained places to see, gave me a map, marked places to park, and checked hours for museums. The room was immaculate. The pool area is very lovely. The breakfast was terrific: a wide choice of food; a nice greeting from the wait staff; and best of all--delicious real eggs. The hotel is easy to find. Although it's not really walking distance to downtown, it's only a few minutes away by car, and parking is easy to find.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Lendi224, We thank you very much for taking some time to share your guest experience during your time at the Best Western Downtown Stuart. Our front desk agents enjoy guiding our guests to the many attractions that the City of Stuart has to offer; whether it be the latest event happening downtown, or a restaurant with fantastic food and views, our team won't point you in the wrong direction. Once more, we'd like to thank you and hope to see you again soon! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Excellent hotel, difficulty sleeping"

4
23/04/2018

The employees here are excellent, very friendly and helpful at check in. The hotel itself was very clean, rooms large and roomy. Decent size TV, clean bathroom. Ample parking in the lot, no issues finding a spot of your choice, plenty of empty spaces (someone even had parked a large boat). Pool looked very clean and employees were right out there after a rainstorm clearing fallen leaves to make it look perfect again. Room had nice cold mini fridge, microwave, plenty of coffee and coffee cups. Shower hot, water pressure good. My only complaint was the persistent train that came by several times during the night/morning. I could not sleep through it though I tried. This obviously is not a fault of the hotel but made my night a little rough! Also the pillows here are very uncomfortable. I would have brought my own pillow if I had known. Easy drive to the waterfront restaurants and loved the town.

"Awesome hotel"

5
21/04/2018

The two guys at the front desk last night were very helpful and very polite they were awesome. Room was very clean and fully stocked with everything I need. Yes you did hear the train but once I went to sleep I did not hear it again air condition work great Nice big TV in room all in all awesome experience definitely would stay here again

"Trying again to post a review"

1
20/04/2018

I tried earlier to post a review but it hasn't been posted yet, so I thought I'd try again. I seldom slam a hotel, but this one deserves it because, at least the night I stayed there, it was a blatant ripoff. Picture a sad, on-the-highway, moldy-smelling room that sorely needs updating. Now picture having to pay nearly $300 for the night. I've stayed in several BW hotels around the country, and this one was the worst.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear TripAdvisor Member, We believe this post has been mistakenly submitted to our property. We kindly ask you to reach out to the property at 772-287-6200. We thank you very much. Regards, Adam Boehm Assistant Hotel Manager

"Harley"

5
18/04/2018

We cannot say enough good things about our stay here. All the employees were so friendly and helpful. Especially Diane and Terri in the breakfast room. You gals are the best!!.Breakfast was great- a good variety to chose from. The pool area is so pretty that it makes it hard to leave for the beach. The room was more than adequate for our needs and we stayed 6 nights. I read many of the reviews before we decided to stay here and they were very accurate. If we were to be in Stuart again, we would definitely stay here

"Weekend getaway"

5
17/04/2018

Overall was a great hotel, very clean. Staff excellent. Pool area was nice. Breakfast was very good. Comfortable bed and good location. Only hiccup was a loud vibration noise coming from bathroom area from water heaters.

"Clean, quiet and friendly staff, great deal for the area"

3
15/04/2018

Honestly if there was a Good rating that is what I would probably give this hotel, it is a bit better than average but certainly not in the very good category, not on my rating scale anyway. The rooms were clean and the bathrooms have been updated. They have a coffee maker and a refrigerator in the room. None of the rooms have a view of anything worthwhile, so any room will do, all of the inside row of rooms face the pool so if their are a lot of people in the pool (not my experience) you will hear them. Lighting is dismal and there weren't any plugs on the night stands in my room. The front desk will ask you if it's a problem but be aware that if your on the second floor and have a lot of luggage there are no elevators and no help. The hotel is close to breakfast joints, gas stations and main roads and bridges, it is in a decent commercial area and they serve a hot breakfast until 9AM I believe. I cannot comment on the breakfast as I had other plans one day and woke up too late to enjoy their breakfast on another day. Stuart hotel prices are, in my opinion, higher than average for other parts of Florida so you don't get the same quality accommodations that I have experienced in Orlando, Daytona, Delray, Fort Lauderdale, Hollywood, etc. for the same price we paid in Stuart. Having said all that and having seen the rooms at the Marriott, for example, at 60% more for a "similar" room, I must say that unless you plan on spending your stay in the room instead of enjoying the beaches you are better off in staying at the Best Western and using the savings at one of the many fine area restaurants.

"April 2018"

4
07/04/2018

Best Westerns are my go to hotels when I'm travelling and this one did not disappoint. The Downtown Stuart location may be my new favorite. Clean hotel all around, friendly staff, hot breakfast. Overall great experience.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear TommJSpence, It's always so nice to hear back from our guests about their stay; we're happy to know your visit to the Best Western Downtown Stuart did not disappoint. We appreciate the feedback and certainly hope to see you again soon! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Stuart, FL - Best Western downtown"

4
07/04/2018

Older motel nicely updated. Our room faced the courtyard which has a pool. It's located close to the train tracks and our sleep was interrupted by the noise from the train whistles as they went thru during the night. This did not make for a very good night's sleep. If you are used to noise in the night it probably would not bother you.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear DeansX8448YX, We appreciate you taking a moment to share your guest experience with us here on the TripAdvisor Community. We are sorry to know that the passing train had negatively affected your comfort; we do recommend courtyard room types for guests who might enjoy quieter rooms with a lovely view. We're glad you did enjoy the updated rooms and gorgeous pool. We do hope you'll stay with us again to give the property another try; we hope you have a wonderful day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"best bang for your buck in Stuart"

5
06/04/2018

Best deal, clean and coherent, don't let the older hotel exterior fool you. Great staff, great rooms in the center of town. Breakfast always good. Great pool. Drive up rooms. Lots of nearby restaurant's.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear JohnaH168VY, Thank you for the wonderful 5-Star rating and review from your visit to the Best Western Downtown Stuart. We're glad to know that you were able to enjoy all that our property has to offer! We hope to see you again next time you find yourself visiting the Treasure Coast! Kind Regards, Adam Boehm

"Disappointing, but has merits"

3
06/04/2018

My family rented a villa on Hobe Sound so we needed a few hotel rooms near by and I selected BW in Stuart. I had recently stayed in BW In Ellensburg, WA that was quite nice so I had high hopes for this one in Stuart. Let me say that their staff merits 5 stars for helpfulness and cheerfulness, both pre-visit with phone questions and during our stay. It also gets high marks for cleanliness. Sheets were fine, beds OK, but the carpets and other furnishings badly needed updating. Dowdy. Although the pool looked inviting, I found the water kept way too cold for comfort and skipped swimming. The quality of the free breakfast was mediocre, at best, so we ate out after first morning, which was disappointing. TV channels were far more limited than the package in WA. Another reviewer noted the noisy trains passing during the night; I slept through them but one person in my family had interrupted sleep so do ask for rooms with quietest locations. But it is well located; just keep expectations low.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear DrJLever, We very much appreciate hearing back from your most recent visit with us and sharing your guest perspective and experience with us. We are saddened to hear you felt you stay was disappointing but we do appreciate the positive mentions. Much work and commitment goes into ensuring our guests enjoy only clean and comfortable accommodations with many inclusive amenities such as a deluxe hot breakfast buffet and wireless high-speed internet access. The gorgeous outdoor swimming pool is heated seasonally to a very comfortable 86 degrees; it can be sometimes hard to find a temperature that all bathers agree upon. We've also recently upgraded to high definition TV programming with included premium channels at no additional cost! Guests who might want a quieter room locale with a view of the pool and sundeck can reserve courtyard room types, just ask for them by name. We again thank you and do hope you'd give the Best Western Downtown Stuart another try. In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Short Break"

5
22/03/2018

This is a great place to stay. The rooms were clean and very comfortable.The free breakfast was great but the coffee was a little on the weaker side but other than that it was great. The bar area was enjoyable with a lot of people from all over the world mingling together. The girl behind the bar was great at her job. I would stay here again without hesitation.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear CelticIrish40, Thank you very much for the wonderful 5-star rating and review! We're happy to hear just how enjoyable your visit with us was and that you would certainly come back without hesitation. As for the coffee, we use only Folger's Classic Roast, served both during breakfast and at our coffee and tea station. We'd like to thank you again and very much look forward to your return! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Watch out for the Train"

3
21/03/2018

If you decide to stay request a room facing Federal Highway or ask which one do you hear the train the least. The train travels through that area at least 3 times a night and being a light sleeper believe you hear it.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Nantsc, We do thank you for sharing your invaluable guest feedback from your recent visit with us. The Best Western Downtown Stuart is situated not far from the sprawling and beautiful Intracoastal Waterway along Florida's East coast; along this waterway run's the Florida East Coast Railway. There sadly are not too many places along Florida's East Coast from which you cannot hear the train. Our property does enjoy courtyard rooms which overlook our pool and sun deck and offer a quieter room locale for those who might be light sleepers. We do hope you found everything else satisfactory with your visit with us and do hope to see you again soon! Kind Regards, Adam Boehm Assistant Hotel Manager

"A very nice stay..."

4
20/03/2018

This hotels goes out of their way to make your stay pleasant. They check on you are lovely people to work with, it's relatively quiet. Not a lot of gluten-free, sugar free choices at breakfast (we're very health conscious) but the breakfast was certainly adequate.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Guest, It is always so nice to hear back from our visitors to let us know how there stays have gone. While Best Western does make sure to include Gluten Free offerings with the breakfast, we'll certainly relay your thoughts about adding additional items as well. We are happy to know your stay was quite pleasant and we again thank you for sharing your guest experience with us here on TripAdvisor. Have a wonderful day. In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Clean, friendly staff"

3
14/03/2018

Nice place to stay, there is a friendly staff, there are clean rooms and the hot breakfast is really good with a lot of different options to choose from. The pool is really nice and well maintained***

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Ew0nders, We kindly thank you for your rating and review of our property. We're happy to know our rooms and amenities were well suited to your needs. Our Front Desk team takes pleasure in assisting our guests from check-in to check-out and beyond; customer service is the core of our business and we truly enjoy being able to serve our guests with complete satisfaction. We look forward to your return and hope you have a wonderful day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Nice find"

5
05/03/2018

Stayed here last week for 1 night,its a lovely Hotel clean fresh rooms ,bar area that will stay open if there's customers,very friendly Bar staff.Buffet breakfast that was very nice and included in the price. 10 minute drive from the beach,there are plenty of Restaurants ,shops within walking distance, A special mention for the front desk who are all first class.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Vow, We very much appreciate the time taken to rate and review your visit to the Best Western Downtown Stuart. Our property is conveniently located near many fantastic local restaurants and attractions; 1 mile away, within walking distance, is Stuart's Historic Downtown Riverfront district. Room cleanliness and comfort are the top priorities, with no detail being left overlooked. The inclusive hot breakfast buffet brings value and convenience to travelers staying with us; fresh scrambled eggs and Belgian waffles are among some of the popular selections to choose from. We again thank you and certainly hope to see you again soon! Warm Regards, Adam Boehm Assistant Hotel Manager

"BW Stuart is the best!"

5
27/02/2018

This was the third time I went to Best Western Stuart. It won't be the last. The location is great. It is within walking distance of historic downtown Stuart. The breakfast is great. It is a hot buffet style breakfast with plenty of choices. Much more than a simple continental breakfast. In addition to the free WiFi they have computers with a printer to use. The pool was great also. I will be back again next year when I go to Stuart to see spring training baseball.

"comfortable stay but no wi-fi!"

4
25/02/2018

We were travelling to Florida and booked a hotel thru a third party. There was a problem with this reservation and as a result, we had to cancel this initial reservation and had to find another place to stay. We decided to stay at the Best Western Downtown in Stuart, Florida. Check in was uneventful and the staff was very accommodating The room itself was very comfortable, clean and orderly. Upon check in, we received a free coupon for a drink at the bar up until 9P. The only problem with our stay was that despite a strong signal, we could not obtain internet access in our room. We called the front desk and they tried to troubleshoot the problem for us but they could not understand why we could not access the internet. If it had not been for this glitch, our stay would have been perfect. Despite this, I would recommend and return and hopefully on our next visit, internet access would not be a problem.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Ianshamshey, Thank you so much for taking a moment to review and rate your recent visit with us here at the Best Western Downtown Stuart! We love hearing back from our guests and the feedback proves to be an invaluable resource for both the hotel and guests alike. We're extremely sorry to hear there were difficulties accessing and using our free high speed internet access; this is typically never an issue and we're looking into the matter as we speak. 24-hour remote tech support is provided to our guests to ensure connectivity is always available, along with our knowledgeable guest service agents. We are happy to know the rest of your stay was quite comfortable and enjoyable. We certainly do look forward to your return and we will be sure all of your devices are able to connect to the web. Thank you again and we hope you have a wonderful day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Friendly and comfortable"

3
16/02/2018

Great check in by Tom who gave us a discount when signing onto a Best Western membership. A large outdoor heated pool and a fitness centre with free Wifi, parking and breakfast. Came with microwave, fridge and 36” TV. No body lotion was the only thing missing. The free breakfast was awesome as was the coffee station. Good value so I rate it at 3.5 stars.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Travelwinter55, We thank you for taking a moment and sharing your feedback from your recent stay with us. We're happy to know you were able to enjoy many of the properties amenities including the wonderful outdoor heated swimming and fitness center. The inclusive deluxe hot breakfast buffet is certainly a highlight of many visitors to the Best Western Downtown Stuart; it makes for such a pleasant way to begin one's day. While body lotion isn't provided in guest rooms, it is available upon request from guest services! We certainly strive to provide great accommodations at an exceptional value and we're happy to know your stay was no exception. We thank you again and wish you a wonderful day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Nice Clean Hotel"

4
11/02/2018

Check in staff was very welcoming, pleasant and efficient and the hotel was clean and comfortable. There were two double beds in the room with ample pillows. The grounds were well maintained as was the pool area. Breakfast in the morning was adequate. Our overnight stay was enjoyable and I would visit this hotel again.

"Not Badd!"

4
07/02/2018

I will get to the point.....a great in between hotel, good location,friendly staff and a satisfying breakfast.Would recommend this spot.Does need an elevator.Was bad on my knees...and a struggle with getting my luggage.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear LindagP3750SL, We thank you for your rating and review of our property; we're happy to know you enjoyed your visit with us. While our property does not enjoy an elevator currently, our attentive staff is always on deck to assist our guests with any needs they might have. We thank you again and appreciate your recommendation! Have a wonderful day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"satisfactory place"

3
06/02/2018

We had to wait for our room to be ready but, they were very nice and apologetic about it....the pool was very cold so we did not use it which was disappointing......the rooms were clean so would stay again for a brief visit.. ...

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Vicki W, Thank you very much for taking a moment and sharing your guest experience with us and rating your visit to the Best Western Downtown Stuart. While it usually doesn't good terribly cold in South Florida, even during the winter months, our gorgeous outdoor heated swimming pool is maintained at 86 degrees seasonally. Check in time is guaranteed by 4 PM, however our team strives to check in our guests as early as possible, as soon as the room is ready and available. Great detail is paid to the cleaning and upkeep of our guest rooms; we thank you for taking notice. We certainly hope to see you again soon! Have a wonderful day! Regards, Adam Boehm Assistant Hotel Manager

"Best hotel in Stuart!"

5
03/02/2018

As a frequent patron of Best Western hotels, my experience at the Best Western Downtown Stuart is among the best I have had at one of their properties. Upon stepping into the lobby, I was greeted by the jovial front desk staff and genuinely thanked for my status as a Best Western Rewards member. The room I was in was absolutely immaculate and I could tell the housekeeping staff truly take pride in their work. Additionally, the grounds of the entire hotel were kept neat and free of litter/debris. The hot breakfast buffet in the morning is in the top tier of any complimentary hotel breakfast. This is due in large part to the fantastic breakfast attendant who kept my coffee cup full and the food selection plentiful. Typically, I opt to skip the front desk in the morning and leave the keys in the room when I check out of a hotel. However, in this particular case I felt my superb guest experience should be shared with hotel management. The woman at the front desk was absolutely thrilled to hear of my experience and thanked me once again for being a Best Western Rewards member. I would advise anyone traveling to Stuart to stay here due to the unparalleled quality of the staff, breakfast, and rooms at this hotel.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Angelo F, Thank you for such a detailed and glowing review and rating of your recent visit to the Best Western Downtown Stuart; we're quite pleased to know that your stay, from check-in to check-out, was so thoroughly enjoyable. We value and love all of our guests here, which is why choosing to become a Best Western Rewards member makes so much sense; you literally get rewarded for staying with us with one of the top ranked loyalty program around. The team does do a wonderful job at maintaining all facets of the property, as we believe our guests should enjoy a clean and beautiful experience all around. We thank you again for the kind words and glowing recommendation to stay with us; we hope to see you again soon! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Comfortable sleep"

4
02/02/2018

Car parking and check in were easy. We had a ground floor room overlooking the pool which was very comfortable and clean. The bed was huge! The shower is over the bath but the bath sides are low and there is a grab rail. Breakfast was good, make your own waffles or toast plus buffet with oats, scrambled eggs & sausage patties. Cereals, fruit juice and coffee or tea. Trains hooting were the only negative, but they weren't very frequent. Would stay again.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Sue875 We thank you very much for taking the time to share your guest experience with us here on the TripAdvisor community. We're happy to know you enjoyed the amenities provided in our recently remodeled guest rooms; the team here goes to great length to maintain only the most clean and comfortable accommodations as well. The deluxe hot breakfast buffet included with all guest stays is certainly a great value and convenience, something you won't want to miss. We do apologize if the railway caused any distraction; we recommend our courtyard room types to guests who might be light sleepers, whenever possible. We again would like to thank you and hope to see you soon. In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"OK, if you can sleep with train horns and loud guests"

3
29/01/2018

We stayed at this hotel recently in a room on the rear of the property. What we did NOT know, and were NOT told is that this hotel is very near train tracks, and the trains LOUDLY blow their horns as they go by. If you are a light sleeper, I would suggest going elsewhere as the trains pass in the middle of the night at random times. The rooms were acceptable, but as another reviewer mentioned earlier, they are rather dated and not worth the $150/night price. I would stay here again, but would demand a room more towards the front of the property or in the courtyard which does not face the train tracks (more costly).

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Mpedzy, We appreciate you taking a moment to share your feedback from your recent visit to the property. As you mentioned, there is in fact a railway in the distance that some guests may find distracting; we sadly wish we had more control of this as it can prove troublesome to all downtown businesses. The Best Western Downtown Stuart does enjoy rooms facing the courtyard which are typically quieter in nature. We again thank you for sharing your guest perspectives and hope you have a wonderful day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Solid pit-stop, good staff - workin-man's hotel"

3
25/01/2018

In town for work and needed a place to stay. There's not much in or around Stuart but this had good reviews so I booked it. It was adequate-plus if that makes sense and a bit of a road-side feel. Not a vacation spot but a decent-plus overnight stay. Staff = 4 (of 5) - professional, helpful, BUT blew off my concerns about a shoeless (it was 35-degrees out) crazy guy, talking to himself and rambling like he was on meth. Property = 3 - old bones with no major updates but you can tell the staff takes good care of what's there. Again, staff seems to care about property and guests (but afraid of the crazy guy for some reason?) Room = 2.5 - tile floor, walk-way level rooms, older furnishings, older bathrooms, just ... older. Clean and decent but not "nice" or "new" or "fresh" feeling. Again, clean and cared for, just older (like me). I'd definitely stay here again but wouldn't be excited about it. I guess the Hampton inns, etc. have raised the bar for business travelers.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Pete C, We thank you for taking the time to review your recent visit with our property. We appreciate the generous things you've had to say about the Best Western Downtown Stuart and we're more than happy to have had you as our guest. We do apologize if it seems your concerns were brushed aside, but we can assure you our overnight security staff had already made contact with said guest and everything was ok. The dedicated team here at the Best Western Downtown Stuart works non-stop to ensure our guests enjoy only the cleanest of accommodations and we could not be more pleased by the recognition. We certainly hope to have you as our guest the next time you are working or visiting the area. We again thank you and hope you have a wonderful day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"SHAME ON YOU"

2
24/01/2018

Came down for a business trip for a couple of days and decided to stay at the Best Western. When I checked in, Adam was totally amazing, kind and helpful. My room was decent for a Motel 8! My breakfast was a plus! However, people were hanging outside being loud until 5am and nobody stopped anything. Finally, I was able to fall asleep around 5:30am and was immediately out of my rest due to LANDSCAPING! Landscaping early in the morning right outside my room? Went to my business meeting extremely exhausted. Second morning, here comes Landscaping again bright and early with their employees yelling very loud. I called the front desk to ask for a extra hour to check out because I didn't want to drive to the Orlando Airport tired. The clerk said no problem and would take care of it. She insured me that I would have until 12 noon to check out. I thanked her and proceeded to take a nap. At 11:10 housekeeping came and I let her know that they extended my stay until Noon. She said '' Okay, no problem!" Well, 15 minutes later the housekeeping SUPERVISOR came banging on the door. I opened it and told her the same thing I told the 1st housekeeping lady. I just decided to get up and get out of dodge and head towards the airport. Please tell me it isn't always this way! Please contact me at [email protected]

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Lekeisha J, We'd like thank you for taking a moment to relate your guest experience with us. We're quite saddened to hear of the troubles you've experienced during your visit with us. We always encourage our guests to let our front desk agents know of any issues occurring during the stay so that they may addressed immediately. The Best Western Downtown Stuart enjoys nighttime security so it comes as a surprise to hear of any disturbances caused by other guests as we have a very low tolerance for such a thing. Our general manager has been made aware of your reported issues so they can be looked into and addressed. We are happy to know you were still able to enjoy the property's amenities such as the inclusive hot breakfast buffet. We again thank you and hope you have a wonderful day! Regards, Adam Boehm Assistant Hotel Manager

"Noisy Train at Night"

3
22/01/2018

The title sums it up. This hotel is more like a motel upon first glance. When you enter, you can tell that they tried to make improvements. The lobby is nice- the rooms are decent. Housekeeping does a great job because the bathroom was clean from top the bottom. No mold issues or peeling paint or anything. The bed was a bit stiff and noisy. The overall decor of the room was outdated. This is a decent place to sleep if you're in town for a couple of nights. HOWEVER, there's is a train that comes barreling through around 3 or 4 am like clockwork each night. I was woken up every time. I didn't have to get up early the next day so I tried to brush it off and go back to sleep. If you're in town for business, that's would probably annoy you. Overall, it was decent. I'd actually return if nowhere else had vacancies.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear LindaS99212, We thank you for taking moment to share your guest experience with us here on the TripAdvisor forums. Your feedback serves as an invaluable tool for both our team and other travelers alike. We're glad the working order and cleanliness of the room were up to your expectations. We do apologize for any disturbance you experienced from the railway; we certainly wish this was something we had control of. The Best Western Downtown Stuart does offer courtyard room types which some guests find to be buffered and more along the quieter side. We thank you again and certainly hope to see you again soon! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Once again.. A beautiful trip!!!!"

5
14/01/2018

Came down for the holidays to see my daughter. Best Western made my trip successful and completely stress free. Breakfast was served hot buffet style with fresh eggs and great coffee. The housekeeping staff at this hotel is simply amazing. They checked on us daily and everything is super cleanly. I stayed in 129 and the view was what I expect to see when I come to FLORIDA! Norma took care of our toiletries whenever we'd ask. Check in was a breeze and completely professional. Nikki at front desk accommodated us with a late check out. Big bonus= Security at night plus a great rate. My favorite hotel in Stuart hands down!!!

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear MitchellG6417, We thank you oh so very much for taking a moment to review and rate your visit with us here at the Best Western Downtown Stuart. Holiday visits are made much more enjoyable when your home away from home has all of the creature comforts you could need. Our amazing hot breakfast buffet is definitely at the top of the list of reasons why our guests love to stay with us. Our professional and attentive team provide unparalleled service, ensuring our guests enjoy a comfortable night's stay in clean and well appointed rooms. We certainly look forward to your return and hope you have a wonderful day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Nothing fancy"

3
13/01/2018

Needed a place to lay my head for the night. The staff was professional and friendly. However, the room and bathroom could use more remodelling. The breakfast bar was the standard fare and the bar closed early for a weekend.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Adria88, We kindly thank you sharing your guest experience from your recent visit with us; we appreciate hearing your feedback and will certainly forward your comments to our team and General Manager. We certainly hope you'll consider us again the next time you find yourself in this area. Thank you again and have a wonderful night! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Overall Good"

5
07/01/2018

Room was clean. We spent a week and had plenty of room for the the three of us. My toddler had plenty of room to play. Airplanes are kind of loud at all hours. Will definately stay again. Breakfast was pretty good. Light over sink was kind of dark which made it hard to see to do makeup. Nonetheless, it was clean! Ill take it!

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear StevenWU2875PV, We would like to thank you so very much for the wonderful 5-star review! We are happy to know that you and your family enjoyed the clean and comfortable accommodations here at the Best Western Downtown Stuart. Should there ever be any more our team could do to enhance your stay, we encourage our guests to certainly let us know. Thank you again and we do hope to see you during your visit back to the "Sailfish Capital of the World." In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Friendly, nice hotel with all the basic amenities"

5
04/01/2018

This Best Western was everything we needed it to be: cleanly rooms, good basic amenities, and a friendly staff. The staff go out of their way to make sure your room is satisfactory, and the overall feeling of the hotel, including the lobby and outdoor pool, is relaxed and comfortable. The hotel is in a great location to get to downtown Stuart, Jensen Beach, or other destinations on the Treasure Coast.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear 904kathrynh, We're so happy to hear back from our guests and we're pleased to know your stay with us has met your expectations! Your review essentially sums up why so many people choose to stay at the Best Western Downtown Stuart time and time again. Thank you so much for the 5-star review and we hope to see you again in the near future; have a most wonderful day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manage

"Very good and clean Hotel."

4
03/01/2018

Very nice hotel..Little bit outdated. Housekeeping staff excellent. Breakfast could be better.Great location. We stayed for 7 nights overall great experience. I would suggest my friends and family this hotel.Thank you!

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear LindaKoha, We thank you very much for taking the time to share a bit about your guest experience with us here on the TripAdvisor Forums. We're happy to have had you with us for the 7 nights and thank you for the recommendation to your friends in family. We hope you have a wonderful day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Very Nice Front Desk Staff"

5
03/01/2018

Hotel was clean, staff was very helpful and the location was perfect. Many restaurants within walking distance to hotel. The hotel was approximately 5 miles from turnpike and the travel time getting to and from turnpike was quick. I would highly recommend this hotel to travelers.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Karen S, We'd like to thank your for taking a moment to share your guest experience with us here at the Best Western Downtown Stuart. This property's convenient location to the Historic Downtown Stuart Riverfront makes it a prime choice when wanting to be close to all the city has to offer. The team here takes great pride in ensuring guests can enjoy a comfortable stay at a great value. We thank you again for your feedback and hope to see you again soon! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Spur of the moment get away."

5
03/01/2018

Well maintained hotel, conveniently located and pet friendly. Beautiful lobby, large breakfast area and very nice pool area . Pet walk at rear of hotel. Two stories, no elevator. Outside corridors. I will stay there again.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear N3140KClindal, Thank you very much for taking a moment and sharing your wonderful 5-star rating and review with us! We're happy to know you've enjoyed all of the amenities and comforts the Best Western Downtown Stuart has to offer! We hope to see you again soon! Regards, Adam Boehm Assistant Hotel Manager

"Oasis away from the water"

4
30/12/2017

The hotel is not situated on the water, however the courtyard is an oasis from busy Rt 1 and surrounding commercial establishments with nice landscaping and pool. And it is a Best Western allowing value pricing so you can spend your money elsewhere or simply afford to visit Stuart. Also being where it is means you can find budget options for shopping and eating when you need to, but close enough to downtown and other things as well. The staff was helpful and the place was nice and clean and the room cleaning staff left it very nice for me. There are non-smoking rooms but the property is not non-smoking so there is smoking at the pool and outside the rooms. People complain about train noise and it was noticeable from my courtyard room but no worse the noise I've experienced in city hotels from NY to SF and it was mostly quiet.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear MariegB2321FC, Thank you for this fantastic write up about your recent visit to the Best Western Downtown Stuart. We love the thought of the courtyard as an oasis; the heated pool offers a wonderful place to lounge about and soak up the sun while making plans to experience all the Stuart has to offer. Our first class team strives to go above and beyond to ensure our guests experience an enjoyable stay as possible. We again appreciate hearing your feedback and certainly hope you make it a point to stay with us in the future. Have a happy 2018 and a fantastic day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Excellent place to stay....."

5
26/12/2017

Great place to stay, very nice and clean.....good size rooms, comfy beds and pillows. Lots of restaurants nearby.....breakfast included, waffles, eggs, breads.....etc. Can't say a bad word about the place, will definitely stay there again.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Puglady246, We appreciate you taking a moment to review and sharing with us your 5-star rating. We are pleased to know you've enjoyed your visit to our property and the many amenities that are included. We certainly hope we get to enjoy you as our guest again in the future; have a great day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Sort of ok!"

3
24/12/2017

There was a very pleasant young men on reception in the evening. He had black hair and wore glasses there was another person who was his assistant with brown hair a short man who didn't talk, or smile all he did was stand in reception and sneer. Very strange. As noted the other person was very nice. That's the good bit. Here's the rest.... There are lots of comments about the railway. Maybe the trains were not running last night but I didn't hear them. However the hotel is on the flight/landing path for the airport. The airport cannot be far away as the jets do scream over the hotel. Moving onto the room, after walking in there was a strange damp smell that stayed throughout the stay. They don't keep the pool area very clean there were dead coffee cups left on the tables by the pool with a lot of cigarette buts on the floor by the pool with empty cigarette packets on the floor. Which is a shame because even though the pool furniture is somewhat dated the area could be nice if they spruced it up and kept it clean. The bath water comes out yellow/green so if you don't mind looking like the Incredible Hulk after the bath fine, otherwise it's not very nice. Breakfast, the food was nice and fresh. It's the shame the staff apart from one lady were not more welcoming rather than wandering around looking at the tv and talking to themselves. This was most off putting. Why on Earth don't they put the coffee where the breakfast is as everyone coming in couldn't find it? Very strange. It proves people expect the coffee to be by the breakfast because everyone looked for it there and then gave up. It would save the waitress wandering around offering coffee. They give out a token for a free drink at the bar. Well what a miserable person the bar tender is. When I walked in he didn't say a word of welcoming. Rather he kept on talking to someone for 5 minutes and then wandered over to me and said “what do you want” ? If the token is to entice customers into the bar to spend more it doesn't work as the bar man is so rude most customers will spend the free token and then leave like I did. In all, an ok place but they need to liven the rooms up as they are dead and put life into the place and clean the pool area. Remember there are other places in the area to stay and they are better.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear J B, We appreciate you taking the time and sharing your guest perspective with us. We are sad to hear you've taken our cheerful and pleasant staff's professional attitude and demeanor and misinterpreted it as sneery and off-putting. It appears, as with the vast majority of your reviews, that we were unable to meet your expectations, and for that we apologize. While pretentious and baffling, we do thank you for the few positive mentions in this review. We certainly wish you the best in your endeavor as a luxury traveler seeking the outliers of value-based lodging and travel with the highest of expectations. Cheers, Adam Boehm Assistant Hotel Manager

"Very nice motel an location"

4
24/12/2017

It was better than I expected, the location was perfect for us,,the motel was in very nice condition every thing was first class for a Best Western...I would recomend this motel to my friends who visit Stuart Fla.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear bobo7538, Thank you, first and foremost for sharing your guest experience with us; the pleasure was entirely our during your visit to the Best Western Downtown Stuart. We're happy you enjoyed the clean and comfortable accommodations here and we appreciate the recommendation to your friends. We look forward to seeing yourself the next time you're in Stuart, Fl; have a wonderful day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Very nice"

5
21/12/2017

My room at the Best Western was so nice and clean. I was traveling alone and felt very safe at the hotel. The front desk clerk was so sweet. She went out of her way to accommodate me. It was in a good location close to everything.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Lisa L, It was entirely our pleasure to have you as our guest. The Best Western Downtown Stuart strives to provide our guests with only the most clean, comfortable and safe accommodations to be found in the area! Our property is centrally located to all that Stuart has to offer. Thank you for sharing your feedback and rating your visit with us; we hope to see you again soon! Warm Regards, Adam Boehm Assistant Hotel Manager

"Stuart Florida Hotel"

4
19/12/2017

I booked two rooms for a short visit with family in Stuart. One room had to be ADA accessible and an easy walk from the parking lot. We were very pleased with the price and quality of the room. We were not happy that there was no connecting door between the ADA room and an adjacent room as we would have liked to easily assist our handicapped family member. Overall, a great value and stylishly updated hotel in Stuart.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Lar2Lar, Thank you very much for taking the time and sharing some insight from your recent visit to our property. We're happy to know you and your family were comfortable and enjoyed our accommodations. The Best Western Downtown Stuart does feature rooms with adjoining doors between them; it's highly recommended to request adjoining rooms as early as possible as they're not always available. It was a joy to have you with us and we very much hope to see you again soon! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Budget motel, not safe"

3
16/12/2017

The lobby/breakfast/pool were nice. The rooms are small and dated. Our room was not as clean as I would have liked it - toenail clippings on floor. The shower head was horrible- my choices were a spray that went out but no water in the middle or a dribbling of water just in the middle. Not a pleasant experience. My main issue was I did not feel safe in the room. The rooms open to the outside and during our stay, there were several groups of really loud people, using foul language, near our room, late at night. One night I was too scared to even call hotel management because I thought they would hear us. We ended up moving because of this. Also the walls are very thin and you can hear everything - including the maids vacuuming.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Sue R, We believe your review may be for another property. We've tried to reach out directly, however our records do not indicate any matching guests to have stayed with us. We kindly ask you to remove this review; we have reported it to TripAdvisor, unfortunately. The Best Western Downtown Stuart enjoys nighttime security to prevent 'groups of really loud people' from disturbing our guests' stays. The guest room buildings are built from solid poured concrete, so inter-room disturbances are a non-issue. Guest reception is available 24/7 to assist our visitors with any requests or concerns. Our recently remodeled rooms are held to the highest standards in regards to cleanliness and comfort. Thank you. Regards, Adam Boehm Assistant Hotel Manager

"Great property"

5
13/12/2017

This is a great property with well appointed rooms. It appears that the property has undergone a recent renovation and has all the amenities needed. All the staff members I encountered were polite and professional. Centrally located in Stuart area. Great breakfast and many restaurants to choose from close by.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Jack R, Thank you for sharing your guest experience with us here on the TripAdvisor Community! As you've mentioned, the Best Western Downtown Stuart is conveniently located near many of the local attractions that Stuart has to offer; only 1 mile from the Historic Downtown Stuart Riverfront area, which boasts shopping, dining, entertainment and more! Our property features many amenities designed to make one's stay with us as comfortable and enjoyable as possible. It's always a pleasure having you as our guest and we eagerly await your return!! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Great Location, Comfortable Rooms"

5
12/12/2017

Only in town for one night and could have stayed anywhere but this hotel was our selection based on proximity to downtown. Plenty of parking close to your room. Pretty courtyard and pool area. Free Breakfast, too!

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear G134ESlindan, It's very nice to hear back from you and we do thank you for taking the time and reviewing your visit to our property. We're pleased to know how enjoyable your stay was and are very much looking forward to your return. Thanks again and happy holidays! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Annual trip"

5
10/12/2017

I have stayed many times at this hotel, mostly because I had cat. I did not bring her this time, hotel has been recently renovated and is in excellent condition. Breakfast is excellent. I travel alone and always feel safe here.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear 652 Normad, We're happy to have become apart of your annual trip here to Stuart, FL! The fact that you keep returning to our property year after year can be seen as a testament to the superior service offered and overall quality of the stay. We look forward to both you and your cat's return the next time you're in Stuart; in the meantime, have a wonderful day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Recently Renovated Hotel"

5
10/12/2017

We had a relaxing stay. The staff was attentive and friendly. We ate well at the free breakfast buffet, including eggs, sausage and waffles. Great location, great price, and recently renovated. What more could you ask?

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear robn3272016, We love hearing that our guests enjoyed their stay! Guest satisfaction is our #1 goal here at the Best Western Downtown Stuart. We take pride in the professionalism of our staff, the deliciousness of our breakfast, and the value we offer for charming accommodations and an excellent location here in Downtown Stuart. Thanks again for sharing your experience! Warm Regards, Adam Boehm Assistant Hotel Manager

"A Gem!"

5
09/12/2017

I am super picky and this is a place I would highly recommend. I have literally no complaints. From check-in, cleanliness, staff, room, grounds, everything was top notch. There is a train line close by but it was not an issue at all.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Lisa W, We're very appreciative of your 5-star rating and review; thank you for your praise and recommendation to fellow travelers. The team here at the Best Western Downtown Stuart works diligently around the clock to ensure each and every guest has the most enjoyable stay as possible. Thanks again and we do hope to enjoy you as our guest in the future! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Best Western Stuart Florida"

4
06/12/2017

Hotel had nice guest rooms, a large heated pool with beautiful landscaping around pool deck. The breakfast bar had hot and cold item such as eggs, waffles, yogurt, cereals, juices, and coffee. The food was good and I would stay here again. The staff was very friendly and professional. The rooms were clean and the WiFi worked well. I had an Ada room with a roll in shower due to a disability and found the room and hotel to very good for a travel with a disability they even had a lift for the pool.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear RebeccafQ7855KM, We thank you for taking the time to review your recent visit with us here at the Best Western Downtown Stuart. At our property, we seek to make sure all of our guests thoroughly enjoy their visit and have access to the many amenities available. Our deluxe hot breakfast buffet is a fantastic perk when staying with us; fresh scrambled eggs, waffles, biscuits and gravy and much more are some of the offerings included. Our team is glad to hear back from you and hope to see you again soon! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"clean and friendly"

5
04/12/2017

Wasn't looking for a five star hotel. Was looking for: clean room, good shower, decent internet, friendly staff, good coffee and reasonable hot breakfast choices. Got all I needed plus a nice pool at a fair price. Would stay there again when in the area.Hotel was right on Route 1 with plenty of shopping and places to eat close by.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Kevin D, We're happy to have exceeded your expectations and are glad you chose to stay with us here at the Best Western Downtown Stuart! It seems you've summed up our property perfectly and we appreciate your sharing your guest experience with the TripAdvisor community. It would be our pleasure to enjoy you as our guest the next time you find yourself in sunny Stuart, FL; in the meantime, enjoy a wonderful day! Warm Regards, Adam Boehm Assistant Hotel Manager

"Very Comfortable Stay"

5
03/12/2017

The hotel has been recently remodeled and was very clean and updated. The breakfast bar was well maintained with plenty of food choices. Overall, a very comfortable stay. I would recommend this hotel to anyone looking for a nice place in the Stuart area.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear PaulbN1055HR, It was such a pleasure to have you as our guest and we love hearing just how much you enjoyed your visit to our property. We appreciate your rating and recommendation of the Best Western Downtown Stuart and look forward to your return the next time you are in the area. In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Best Western as expected"

4
30/11/2017

Clean, good value hotel a mile or so from Downtown Stuart. All was as expected for a hotel in this price class in Florida. Only used the seating around the good sized pool so can not comment on the pool itself, but all looked clean and tidy. Room was clean and the bed (King) comfortable.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear James S, We'd like to thank you for sharing your guest experience with us on the TripAdvisor community; we're happy to hear your expectations were met from your visit to our property. Our large outdoor pool and sun deck is certainly the centerpiece of our courtyard and is quite refreshing after a long day out in the Florida sun. Clean and comfortable rooms are what our property is known for and we're glad to know your stay was no exception. We thank you again and hope you have a wonderful day! Regards, Adam Boehm Assistant Hotel Manager

"Great place."

5
20/11/2017

This was a very convenient location to the many sites we needed. It was clean and comfortable and had a mini frig in the room. Great rate thru AARP. We would stay here again and highly recommend this hotel.

bwstuart, Director of Sales at Best Western Downtown Stuart, responded to this review
Thank you so much for sharing your experience with the TripAdvisor community. We are glad that you found our hotel to be clean, comfortable and conveniently located in Stuart. All of our guest rooms do feature mini refrigerators, microwave ovens, HD channels and high speed internet access. Thank you again for the great review and we hope to see you again soon! Sincerely, Barbara Hurley

"Good place to stay."

3
19/11/2017

Stay at this hotel was pretty good. There was lots of amenities in the rooms. Coffee, Tea and even an iron with a board. Breakfast is included and came with the usual eggs, toast, jelly bread and bagel. You can make your own waffles. There is a swimming pool and only two floors. You have to request your room to be cleaned as this was a drawback. Beds were comfortable with air condition. Rooms were also very clean and had a very good cable with HBO etc. Free wifi that was pretty fast and dependable on multiple devices in the room.

bwstuart, Director of Sales at Best Western Downtown Stuart, responded to this review
We appreciate you taking the time to write a review about your recent stay with us. We are glad that you enjoyed your stay with us and found our hotel very clean with very good cable and internet. We have recently upgrade our channel line up and feature all HD channels including HBO & Cinemax. We do offer daily housekeeping and I regret that you did have to request housekeeping service. Once again thank you for taking the time to share your experience and we look forward to welcoming you back on your next visit! Sincerely, Barbara Hurley

"Vacation Time in Florida"

5
13/11/2017

We were impressed with the cleanliness of this older property. Staff were friendly. The beds and pillows were very comfortable. Beautiful pool area and landscaping. Breakfast was delicious! Next time we will ask for a first level room since they don't have elevators.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear movienight, We're happy to have made your time spent in Florida just a little more enjoyable. We thank you for taking a moment to share your experience and are happy to hear your appreciation for many of the enhancements our property continues to implement. We do look forward to you return and wish you the best in the meantime. In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Clean and Convenient"

4
11/11/2017

Great staff, very comfortable bed. Had a courtyard room nice to be able to walk right out to pool. Had breakfast by the pool each morning. Room was extremely clean, bathroom appeard as if was recently redone. Breakfast was ok, nothing great. Oatmeal was like glue but make your own waffles were great. All staff were pleasant and helpful. Will stay again when visiting Stuart, Fl.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Mary O, We'd like to thank you for taking a moment to let us know how your visit to our property went; we're happy you enjoyed the hotel and all of the amenities it has to offer. We'll certainly relay your sentiments to our General Manager and let him know what you think of our wonderful staff! We look forward to the next time you'll be visiting in the area; in the meantime, have a wonderful day! Warm Regards, Adam Boehm Assistant Hotel Manager

"Just ok"

2
05/11/2017

The check in was good. Early check in was allowed and very much appreciated. The food and Bev was just ok as was the room. Big party next door and we had a noisy room over looking the parking lot. No good. We had emergency and had to leave a day early and were told by hotel manager no refund even though they could easily sell the room. Manager couldn't be bothered to help. We won't be back.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear James G, We appreciate you sharing your guest experience and feedback with us here on TripAdvisor. We are sorry to hear you felt your trip here was merely "just ok". We understand there are times when the unexpected happens and plans have to change; we encourage our guests to book with Best Western directly and choose the flexible cancellation option when making travel arrangements. Many reservations booked with online travel agents do not allow for cancellation, modification or refund for an early departure and remain at the mercy of the travel agency to reverse any charges they've billed the guest for. We certainly understand your frustration and wish we had more of a say in this situation; nevertheless, we thank you again and hope you have a wonderful day. In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Very nice and reasonable"

4
29/10/2017

This was very nice, well equipped small hotel. Everything worked well, was clean, and reasonable. The location was very convenient to shopping. Not too close to the beaches though. Probably not ideal for a beach vacation

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Marillyn C, Thank you for sharing some insight from your recent visit to our hotel; we're happy to hear that all of your expectations were met! The Best Western Downtown Stuart is conveniently located close to many great local restaurants, shops and attractions; only a miles drive from our historic downtown waterfront and a 15-minute drive to Stuart Beach. We again thank you and hope you have a wonderful day! Regards, Adam Boehm Assistant Hotel Manager

"Very nice stay "

4
20/10/2017

All the pictures are true to the look of the place a security guard walks around just for checking out to make sure you're secure very pretty Place breakfast is exceptionally good parking is very adequate even for our big truck the people at the front desk was amazing to accommodate us for a nicer room and they were very friendly there is noise from train but I don't mind it I wished they put chairs out side rooms to site hubby gets TV I sat in chair it's Florida warm nice night only a suggestion bring a chair they have a grill in very back how cool very nice walking for dogs small better but many walkways down halls to grassy spots hope this review helpful for you safe travels

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear GG D, We thank you so much for taking the time to share with us your guest experience from your recent visit to our property! Our recently remodeled South Florida style property enjoys rooms of all types, including pet-friendly, courtyard view, or curbside just to name a few. Our dedicated team of professionals go to great lengths to ensure a clean, comfortable and safe stay is enjoyed by all. We thank you again for your feedback and kind words and we eagerly look forward to your return! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Best Western Downtown Stuart"

4
16/10/2017

the hotel was very nice and the rooms were large and comfortable. I would stay here again if I needed to be in that area. We were there due to a medical procedure scheduled for the next day. My husband had no problem sleeping. I was awakened several times by the noise of the train. The pool area is beautiful and quite enjoyable.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Stephanie W, we do thank you for taking a moment and sharing some feedback with us from your recent visit to the Best Western Downtown Stuart. We're glad you chose to stay with us during such an important visit to the area; we place our guests' comfort at the top of our priorities and see to it that no detail gets overlooked. We certainly hope all is well and again thank you for kind rating and review. In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Exceptional Staff !!"

4
02/10/2017

Greeted by Nikki at the front Desk who started our stay off with a lovely smile and complete knowledge of the area. Housekeeping is curtious and efficient.. The pool is clean and private and I can honestly say our stay has been outstanding!!

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear DeniseFeyRealtor, It was certainly our pleasure to have you as one of our guests; our team here at the Best Western Downtown Stuart prides themselves on delivering exceptional guest service with a smile! We're happy you enjoyed all of the amenities our property has to offer and we certainly appreciate hearing your feedback. Thank you again and we hope you have a wonderful day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Outstanding hotel!!"

5
11/09/2017

In the midst of hurricane Irma, at the very last minute I was able to book a hotel for my family including my 2 dogs, not only was the hotel clean, front desk staff was super helpful, kind and very sweet. I highly recommend this hotel.

"Nicely Updated Older Building"

5
08/09/2017

Building is classic 1970's motel design. Has been very nicely updated. Clean, well maintained property. Great value and convenient to the downtown and marinas. Nice lobby and fitness facility. Comparable to Marriot quality but much less expensive.

"GREAT ROOM,GREAT STAFF, GREAT STAY."

5
04/09/2017

We booked a room last minute and to our suprise we got an awesome rate. Staff was friendly, caring and extremely helpful. Check in was quick easy and we recieved a poolside room upon request. We enjoyed great relaxing time with our family by the pool. Breakfast was delicious and filling. we will use this hotel each time we are in stuart.

"Very noisy trainline"

2
03/09/2017

This hotel is right next to a busy train line and does not make any efforts to sound proof their rooms. The staff was very friendly. The breakfast is of low quality. The room was very clean. If you have ear plugs and low expectations of breakfast you will be fine.

"Best Western Review"

5
30/08/2017

If you are looking for a great value, as well as great comfort and cleanliness look no further. When in Stuart, FL I hghly recommend the Best Western downtown Stuart. The staff is friendly, the room had ample space and the amenities are nice.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Sam G, Thank you so much for taking a few moments to share your guest experience with us; we appreciate your recommendation of our property! Have a terrific day and safe travels! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Fair Hotel for the money"

4
20/08/2017

I had a coupon and paid $69. for a single room. Internet and breakfast were included. Room was dated. There were some minor issues: not enough towels, peeling paint in bathroom, and falling apart tissue holder. Breakfast was the same each day (eggs, sausage, waffles, and/or oatmeal). There was fresh fruit and yogurt available. Staff was very friendly and accommodating. Location was good.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Acielesz, We appreciate your feedback and review and are glad to hear your stay at the Best Western Downtown Stuart was a good value. Much effort goes into ensuring our guests have an enjoyable and comfortable stay with room accommodations that meet and exceed expectations. The feedback we receive from guests such as yourself assist our team to continue our commitment to provide clean and comfortable lodging at a great value. Thank you again and we hope you have a fantastic day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Relaxing!"

5
20/08/2017

Enjoyable experience! Pool was amazing! Room was clean and staff was extremely friendly & helpful. Breakfast was delicious. My family is happy that we stayed at this Best Western. It was great! The grounds were beautiful and quiet.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Emily B, It's great to hear back from you and we're thrilled to hear how much you enjoyed your visit to the Best Western Downtown Stuart! Our recently remodeled property is certainly a family favorite for many of the reasons you have listed; we've got a gorgeous outdoor swimming pool with sun deck and a satisfyingly delicious hot breakfast buffet for our guests. We hope to see you again next time you're in the area and wish you a wonderful day! Regards, Adam Boehm Assistant Hotel Manager

"Very Nice Hotel, Just One Minor Noise Problem"

5
16/08/2017

The room was clean and well-decorated, the bed was comfortable, breakfast was very tasty, overall a great value. My experience at Best Western was just as good as we have had at the pricier Hampton Inn. Only problem was, when all other noise sources (A/C mostly) were off, the refrigerator made a tapping noise that kept me awake for an hour or two. There is a train that passes by during the night, but it was not a problem for me.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear GlennsW1660DD, Thank you so much for taking a moment to share your guest experience with us here on the TripAdvisor community. We're happy to hear how enjoyable your stay was and that you felt it was a great value. Should there ever be any issues that may arise during one's stay, our front desk and engineering teams are available 24/7 to provide an immediate resolution. We thank you again and hope you have a wonderful day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Very friendly staff, clean facility!!"

5
13/08/2017

After shocking, gross experience across the street, it was very nice to check into this hotel. Very friendly and accommodating staff. Spent three nights. Good breakfast. Clean rooms. Nice pool area. Would return again.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Ann Marie M, We thank you for sharing your guest experience with us; our dedication to providing guests with clean and comfortable rooms is something which will never be compromised, as it is absolutely essential in the business that we're in. We are happy you were able to enjoy our property during your time in the area and we eagerly await your return! Thank you again. Kind Regards, Adam Boehm Assistant Hotel Manager

"Great hotel"

5
08/08/2017

Our stay was surprisingly pleasant. We have stayed at other hotels and were disappointed. We will stay at a Best Western on our next vacation. It was one of the best hotels we have stayed at. The rooms were very clean. Breakfast was great. Staff was very helpful.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear GeorgegZ7739BZ, We thrilled to hear just how much you enjoyed your visit with us here at the Best Western Downtown Stuart; it was certainly our pleasure to extend to you our unique brand of hospitality. On behalf of our entire staff, we thank you for sharing your guest experience with us and hope to see you again soon! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Could have stayed longer!"

5
30/07/2017

Excellent check in. Adam was professional and very helpful. Great room overlooking the pool. Close to downtown Stuart which is a lovely place. Plenty of parking. Quiet room. Good choice at breakfast and simple checkout.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Pallen386, It was certainly my pleasure to be of assistance during your visit at the Best Western Downtown Stuart. It is our team's goal to make each and every guests' visit a most enjoyable one. We thank you for your feedback and comment and hope to see you again soon! Regards, Adam Boehm Assistant Hotel Manager

"Weekend Fishing Trip"

5
29/07/2017

This is my favorite hotel in Stuart. The staff is very friendly. As soon as I walk in I am greeted with a smile. The rooms are always very clean and fresh. They have all the amenities you need: fridge with a freezer, microwave, and coffee maker. Internet was fast and easy to use. Breakfast is always amazing. The attendant Terry keeps your coffee mug filled to the top. There were a lot of hot items so everyday I got to eat something different. I was glad they had Soy milk as an option. Special thanks to Scott for letting me rinse my boat daily after night fishing. He would have the hose ready by the hotel's maintenance shop to help me clean salt off my boat!

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Toddhuntera, Thank you for sharing such kind words about your visits to our property; it is always our pleasure to be your accommodations of choice when staying in sunny Stuart! Our team loves to go above and beyond when taking care of our guests; it truly is the little things that can have the biggest impact. We anxiously await your next visit and wish you the best in the meantime. In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Clean & Convenient at a Great Value"

4
25/07/2017

Stayed here for 3 nights with the family for our son's swim meet so we needed someplace clean, conveniently located near the swim meet, and someplace where we could get some sleep since we had to be up very early every morning. At check in, the staff was very nice and polite. Our room faced the pool which I thought would be a problem but it was not. The hotel staff strictly enforced the pool hours which allowed for some good sleep every night. The room was on the smaller side and very clean. The beds were full size (not queen) which we knew when we booked the room - they were comfortable and just right. The grounds were kept very clean. The breakfast buffet was good - they had waffles, pancakes, oatmeal, biscuits, gravy, scrambled eggs, sausage, onions and peppers, cereal, toast, bagels, muffins, yogurt, juice, coffee & tea. The hotel was conveniently located near all types of restaurants and shops. Great location, great value. Will come back,

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Niriam L, We very much appreciate you taking the time and sharing your guest experience; our friendly and professional team takes great pride in making our guests feel right at home while staying with us. Our unique brand of hospitality coupled with clean and comfortable guest rooms, abundant amenities, and a location that puts you near many Treasure Coast area attractions are just a few of the reasons why so many people choose to stay at the Best Western Downtown Stuart. We thank you again for your feedback and rating and are certainly looking forward to your return visit; have a wonderful day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Don't waste your money"

1
25/07/2017

Might as well have slept in my pickup. The bed was made up with a bunch of small pillows. Couldn't keep your head on one. Impossible to get comfortable. Bed made up with heavy comforter with a heavy blanket in it. Ok for winter up north but for summer in FL... STUPID. Either sweat under comforter or hardly nothing to cover with. Really a bad night.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Clyde U, We're quite sorry to hear you did not enjoy your stay with us. Is it possible you may have our hotel mistaken with another? Our beds feature linens and blanket options designed to keep our guests as comfortable as possible; a top sheet, blanket, flat sheet and fitted sheet compose the bedding, there are no comforters. All guest rooms also feature A/C and heating units, so finding a comfortable temperature should never be an issue. Thank you again, have a great day. Regards, Adam Boehm Assistant Hotel Manager

"Clean, comfortable, convenient"

4
20/07/2017

We booked last minute on Hotwire and got a room for $67 a night. It was well worth it. At first I was skeptical, since it backs up to an industrial area that looks a little sketchy, and the outside of the building looks a little dated, but inside the room was newly redone and the staff is friendly and helpful. The pool area is very cute and very well maintained. Our room included a mini-fridge and microwave.The hotel also has laundry facilities. We ate at the hotel breakfast daily. They had the usual hotel fare, but still kept clean and well-stocked. The coffee was weak and there was little fresh items (fruit) but there is a Starbucks down the street and I picked up some fruit bowls from Publix to keep in the fridge. Our room was cleaned well and promptly, since I came back for naps with the kids, even with all the sand we trekked in from the beach! You can hear the train at night, but I think that comes with staying in the area, and it didn't keep me awake. The pool was lively, but the hotel was quiet each night by 10 pm. We had a comfortable stay and we would stay here again.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear ghostpepper4, We are happy to hear how much you enjoyed your stay with us and are glad you felt your visit was a great value. Our recently remodeled hotel is very safe and comfortable; well lit parking, night time security and 24-hour reception are just a few of the measures our property employs to provide our guests with peace of mind. We appreciate your feedback and rating and hope you to see you again soon! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Best Western is the Best place to stay"

5
08/07/2017

I would recommend Best Western to anyone. I had a great stay. No problems, there was always someone there to answer any questions you have . The rooms are clean everyday ,the pool is a pleasure to swim in .

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear H579EZmichelem, We would like to thank you for sharing your review with the TripAdvisor community and extending your recommendation of our property. Our team takes great pride in serving our guests and providing them with clean and comfortable rooms at an exceptional value. We thank you again and hope you have an outstanding day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"home away from home!"

5
06/07/2017

breakfast every morning, plenty of choices to enjoy. room is very clean and comfortable. people have been so helpful in my life changing endeavor. feel like they are my family, always there to help me. pool is always clean and inviting. plenty of restaurants in the area to enjoy as well.

"Great staff and a nice hotel"

5
06/07/2017

A very good hotel nestled right near downtown Stuart. We stayed here a couple nights and couldn't have been happier with our stay. Very friendly staff, nice rooms with good A/C, and an overall pleasant visit.

"Exceptional Service"

5
03/07/2017

This best western has the most friendly staff in my opinion. They are always really helpful and caring. They never make you feel like you're bothering them. The breakfast here is good!! I feel like the rooms and beds could use some upgrading but for the price of this hotel it's worth it!

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Samantha D, We are very appreciative you've taken the time to share your experience with us; we always enjoy hearing back from our guests! We'll be sure to relay your suggestions to our General Manager. We can't wait for your return and hope you have a wonderful day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Home on the run"

5
27/06/2017

Had to stop back in Martin County for a day and found location on target when visiting family n friends. Breakfast was fresh and appealing for venue. As there were other accommodations nearby this place was recommended by locals.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear 720Joanns, We appreciate hearing your feedback and are glad to know our property suited you well during your time back in Stuart. We would certainly love to accommodate you again the next time you find yourself in town; have a wonderful evening! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"CLEAN and CLEAN and COMFORTABLE !!!"

5
27/06/2017

I stayed four nights at this Best Western and was extremely pleased with everything about the place! I must admit that normally I do not like to stay at hotels with doors that open to a parking lot, however this Best Western turned my thoughts around completely. It is an older hotel that has been given beautiful facelift. As I entered the lobby to check in I could not believe how clean everything was! Check in was quick and easy. When I entered the room I found it to be spotlessly clean! The towels were thick and in plenty supply. The King Size bed was very comfortable. The room had a large dorm size refrigaerator with a little freezer section. It was not the typical box size dorm size refrigator you get at most hotels. The outdoor pool area was very attractive and the pool appeared to be very clean. The offered free breakfast in the morning. It was good and had a nice selection. The only thing I wish thy had was more fruit, but other than that everything else was good. The thing I really liked about their breakfast was they served it in their restuarnt that was very clean; not in the cramped lobby areas as so many hotels do. The breakfast attendant even walked around offering more coffee to people and was quick to clean the tables. The hotel did offer a small bar however we did not use it during our stay. Every employee we met was very nice and helpful. You can quickly drive to the downtown Stuart area or easily walk if you would like. I highly recommend this hotel and will stay there again on my next visit to Stuart.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Nancy M, Thank you for sharing your wonderful guest experience and review with us; it was certainly our pleasure to extend our superior brand of hospitality to you!! We're happy to hear that you found everything to not only meet, but exceed, your expectations. At the Best Western Downtown Stuart, the cleanliness, comfort and quality of our guest rooms are top priority. Our entire team truly believes in putting our guests first and making them feel welcome throughout every aspect of their stay. We love hearing back from our guests and will share your feedback with our general manager. We again thank you and hope you have a wonderful day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Convienent"

5
25/06/2017

The Stuart Best Western is convienently situated, if you are a beach goer. It makes it easy to get to Jensen Beach and Hutchenson Island. The hotel is nicely updated and very clean. The staff is friendly and accommodatin. The breakfast hours are reasonable and the variety of the breakfast items are good.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Isabel F, We are happy to hear you have found your recent stay with us quite accommodating; we very much appreciate you taking a moment and reviewing your trip and sharing some kind words about the property. Like you said, the Best Western Downtown Stuart is conveniently located near many attractions including the beautiful sandy beaches of Stuart and Hutchinson Island. Thank you again and have a wonderful evening! Regards, Adam Boehm Assistant Hotel Manager

"Great vacation on a budget"

5
23/06/2017

I very much enjoyed my stay. The front desk was always helpful with a few questions I had. The property was clean and well maintained. I very much enjoyed the courtyard and the pool. Full breakfast menu was nice to have.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Barbara S, We thank you for taking a moment and sharing your rating and feedback with us; we're happy to hear how much you've enjoyed your stay with us. We look forward to your return visit with us and hope you have a wonderful day! Regards, Adam Boehm Assistant Hotel Manager

"Nice Pet friendly Hotel"

5
23/06/2017

We stayed at this hotel for one night and brought our 2 dogs. We arrived at the hotel around 3:00. The check in time was at 4:00 so the room that was reserved for us was not ready yet. The 2 gentleman at the front desk found us another pet friendly room that was ready so that we could go to our room right away. They were very friendly. They asked about our dogs and gave us treats for them. Then, they gave us a list of dog friendly restaurants in the area. This saved me time trying to find places to go to so I appreciated that very much. The room was very clean and it had tile floors which was perfect for the dogs. We could hear some noise from a train passing by while we were in our room but I know this cannot be changed. The hotel has a free breakfast but we could not go to it with our dogs because only service dogs are allowed in there.The hotel had several stores and restaurants very close by. Overall, I think it was a nice place to stay with our pets.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Misty A, We are happy to hear back from you and are pleased that you and dogs found our brand of hospitality quite accommodating. We gladly welcome well-behaved cats or dogs under 80lbs. in our designated pet-friendly rooms. Our team here at the Best Western Downtown Stuart goes to great lengths to ensure our rooms are kept extremely clean and comfortable. We thank you again and hope to see you again soon; have a wonderful day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Friendly and fun"

5
17/06/2017

I did not have high hopes for my stay here but absolutely loved it. The staff is very friendly- from the front desk to the breakfast help. Breakfast was what one would expect - eggs and sausage but that is fine. The rooms surround a courtyard pool that brings back memories of how it used to be when we travelled. They have a fun sort of retro bar - I enjoyed my stay so much if I return I will definitely be back. I moved to this hotel from another hotel - the Hampton which was dirt loud and unfriendly.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Laurensssss, We're thrilled that our team here at the Best Western Downtown Stuart was able to exceed your expectations; our unique brand of hospitality offers clean and comfortable rooms and a variety of convenient amenities that make for an enjoyable guest experience at a great value! We certainly look forward to your return visit and wish you the best! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Awesome place"

5
16/06/2017

Had car trouble and had to make an unexpected stop in Stuart, FL. This hotel was very clean & well equipped, good hot breakfast. The staff was wonderful and very helpful. I would choose this hotel next time I'm in that area.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear V9097FJBarbaraW, We humbly thank you for taking a moment and sharing feedback from your recent stay to the Best Western Downtown Stuart. Having car issues is never any fun, but we're glad our team here could take one less thing off your mind while your vehicle was repaired. We wish you all the best and hope you have a wonderful day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Great hotel for the price!"

5
11/06/2017

I was greeted very warmly by the front desk staff. He made my check in very pleasant. The room was excellent..very comfortable. Maid service was very good. Breakfast quality of a few hot items weren't very good.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Kenf818, Thank you for taking the time and sharing your guest experience with us! Our very dedicated team works tirelessly to see that our guests can enjoy their stay, from beginning to end; a warm reception, clean and comfortable room, top-notch maid service and a quick and easy departure await our guests. Our hot breakfast offering include fresh scrambled eggs, sausage patties and biscuits and gravy, just to name a few.. We would like to thank you again and hope you have a wonderful day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Great stay"

4
28/05/2017

The stay was very clean.. no complaints. The hotel staff was very kind . The walls and door could be thicker because we heard the dog next door and people walking and talking out side but the room was exceptionally clean and updated .

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear cassandram442, We very much appreciate you taking a few moments and sharing some feedback with our team here at the Best Western Downtown Stuart; it's always our pleasure to make sure all of our guests are well taken care of! We thank you again and hope you have a wonderful day! Kind Regards, Adam Boehm Assistant Hotel Manager

"Nice Place, Great Staff"

4
25/05/2017

We come here every year for the Boat Races. The staff has always been good. This year they out did themselves. Everything was excellent. From the staff to the Maid service. Great Job. Breakfast could use some Bacon. :)

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear KevinhU3432TX, We're happy to have you stay with us year after year, and we appreciate hearing back from you regarding your visit. We strive to provide our guests with comfortable and convenient accommodations and first class customer service. It was our pleasure to have you as our return guest and look forward to next year's visit! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"2nd Stay was a nightmare...."

3
25/05/2017

The hotel itself is fine. The staff and how they treat people leave something to be desired. I am a Diamond Elite member at Best Western. I just got off the phone with their sales director as I have been waiting 2 weeks for points from my stay to post. I received points for my stay last year at this hotel booking under a group. Was just told by Barbara that my stay did not qualify for points because it was booked under a group. I inquired as to why I was not told that when the group was blocked by myself. She told me she didn't know. That's the answer I get. I brought in 2 teams booking 20 rooms and I can't get points for the room that I booked for myself and can't get a clear explanation as to why either. In addition the night security guard at this hotel needs to go get a job working detail at Walmart. I have never stayed at a hotel where you are not allowed to gather in any common area of the property after 10pm on a Saturday night. Wen are talking about an adult group of 7 people, not teenagers, or kids. I will never return and will definitely not recommend that any other groups book there. Made my experience pretty bad and top it off with not getting points.....customer service is awful there.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear lisafahisa, We thank you for being a Best Western Rewards Member and are saddened to hear your perception of our property. The Best Western Downtown Stuart is a family-friendly hotel, accommodating guests of all types including business travelers, families and groups alike. To ensure all of our guests can enjoy a safe and comfortable experience, the property does have posted hours for the common areas including the business and fitness centers, lobby and dining areas, as well as the swimming pool, sun deck and patio; the property has zero-tolerance for disruptive behavior. Our Best Western Rewards Members enjoy 10 points for every one dollar spent on qualifying reservations; group reservations and group rates are not qualifying reservations, and therefore do not earn our rewards members any points. The number of nights on group rates and reservations still count towards maintaining your elite status however! We are sorry you feel the hotel's policies were not accommodating to your stay; we hope you have a wonderful day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"No Problems Nice Hotel"

4
25/05/2017

This is a very nice hotel and located in a nice area. We only slept here for a few hours as we had an early morning meeting we had to go to. The breakfast was good and is one of the reasons we try to stay at Best Western Hotels. The price was good and the bed was really comfortable. Staff was nice.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Kevin H, We would like to thank you for taking a moment and sharing feedback from your recent visit to our property; we're happy to hear how much you've enjoyed your visit to the Best Western Downtown Stuart. Our dedicated team works to ensure our guests' stays are as enjoyable as possible, no matter how short they may be. We again thank you and hope you have a wonderful day!

"Best western Stuart FL"

5
19/05/2017

All the staff were very friendly & helpful it was a very enjoyable & comfortable stay food was good, internet speed was good the Room was clean and the cleaning ladies were very thorough the front desk staff were very polite and informed me of places of interest I had asked about.. I would Highly recommend Best Western @ Stuart FL

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear JohncD2973HR, We thank you for sharing your experience with us and appreciate the kind words. We're so happy our team at the Best Western Downtown Stuart helped to make your stay enjoyable; we pride ourselves on making our guests feel welcomed and comfortable. We appreciate your recommendation and hope you have a great day! Regards, Adam Boehm Assistant Hotel Manager

"Vaction"

4
18/05/2017

Stayed at best western stuart fl 15 days. Found checking in and out quick easy and pleasant. Pool was good size clean nice on hot day. Grounds are nice and very clean. Breakfast was good. Room nice ,water pressure great. Only complaint towels are like sandpaper. Would stay here again. Also close to downtown and a number of places to eat.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Traveler, we very much appreciate your feedback and are happy to hear you found your stay at the Best Western Downtown Stuart to be pleasant and accommodating. Thank you for taking the time and sharing a little about your visit with us; have a wonderful day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Great Stay and Great Service!"

5
17/05/2017

I decided to stay in Stuart, Florida since it was named one of the top cities to visit in Florida. After studying the hotels online, my wife and I chose the Best Western Downtown Stuart. We were very thankful that the reviews were spot on. The hotel has been renovated recently. The rooms were nicely decorated and fresh. The housekeeping staff at this hotel is amazing. Our room was super clean and had extra tea and coffee once they saw we were utilizing it. The hotel room included a nice size flat screen TV, single serve coffee maker, refrigerator with freezer, and a hair dryer. Our hotel room faced the pool and it was super quite. The beds and pillows were new and very much comfortable. The pool and sundeck area were maintained very well. There are also areas were you can sit and enjoy breakfast outside daily. The breakfast was complimentary and include several hot items such as: biscuits and gravy, sausage, pancakes, waffles, and real scramble eggs! The Best part of the Best Western is the staff. You can't walk five feet without a staff member smiling and asking if they can help you. This hotel is ran very well from the top to the bottom and it shows in how the staff interacts with guests daily. I would recommend this hotel to anyone wanting to enjoy a stay in Stuart, Florida.

"Clean, comfortable rooms"

3
16/05/2017

If you're looking for a clean, comfortable place to lay down your head, then the Best Western Downtown Stuart is great. There isn't a whole lot to do there otherwise. The Pool is alright, water is warm and there was a bit of debris (leaves, grass, bugs), but it's not set for lap swimming--there was a rope dividing the pool in half, so I didn't use it, although I would have loved to. I ended up walking to the tiki bar across the street one evening for drinks, since the bar in the hotel seemed to be closed (no bartender or patrons).

"10pm curfew for everyone!"

1
15/05/2017

Don't stay here unless you plan to be in bed by 10pm every night because there is no common area outside or inside at all where you are allowed to hang out past 10pm. Especially a poor selection for groups who would like to enjoy each other's company past 10pm. Don't assume I mean just rowdy kids, I mean parents, 40 years old plus, are not allowed to sit and talk anywhere outside rooms past 10pm.

"Excellent stay"

5
15/05/2017

Very clean rooms excellent staff, pool and breakfast. Would stay at this hotel again. Very convenient to everything. Will come back again. The staff is very friendly. House keeping very friendly and helpful.

"Nice night"

4
28/04/2017

Went there for a weekend get away with my hubby. We live in Juno beach but needed a brake from the kids! Staff was nice, the room was clean and bed was comfortable. the only comment I would have is I wish that there were soundproof windows because we heard the train and kids screaming in the pool and in the hallways. Glad the front desk moved us to inside room or I am afraid the train noise would of not been pleasant.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Lucia V, We're happy to have been your accommodation of choice for your quick little getaway 'staycation'! As mentioned, our property is nestled in the quaint waterfront city of Stuart, voted America's Happiest Seaside Town, 2016, in Coastal Living Magazine. Our convenient location is only a short drive from many beaches, restaurants, and other entertainment venues. Many guests prefer the more scenic Courtyard room types, which overlook the gorgeous outdoor swimming pool and sundeck. We do thank you for sharing your feedback with us and hope you have a wonderful day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Pet friendly hotel is appreciated"

4
25/04/2017

We traveled to see our new grandson and took our Boxer, Gypsy, with us. Best Western only charges $20/night extra for her. At check-in we were given a first floor room on the inside facing the pool. The floors in our room were tile instead of carpeting - smart! There's a designated pet area with plastic bags provided. It's an older building and all rooms open to the outside, but it's maintained well. Breakfast was typical and the eating area was very large and comfortable. Gypsy couldn't be left alone in the room (their rules) so the first morning my husband and I ate separately. But after that we ate on the patio and secured the dog's leash to our chair leg. There were quite a few dogs there and many guests stopped to pet ours. Every staff member was courteous and friendly; even those just passing by greeted everyone. I used the pool once - it's big but water was still pretty cool in April. Our room had 2 double beds that were very comfortable. Who came up with square pillows? The TV got many channels but NOT A&E that has PD LIVE on Fri and Sat nights. We think our room was more for handicapped as the sink was very low. The shower had a good pressure and the towels were a little thin. This hotel had a bar and you could order food from your room. Don't know if it was then delivered from a neighboring restaurant. We stayed here 4 nights and will definitely stay here again even if we don't bring Gypsy.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear RetiredTeacher2003, We thank you so much for taking the time and sharing your guest experience with us and we're happy to have been able to accommodate you, your husband and Gypsy! Our property enjoys newly remodeled guest rooms, with several of them dedicated to our furry, four-legged friends. Our oasis of a courtyard and sun deck features a large, welcoming swimming pool, where many guests cool off during the hot summer days. Monday thru Friday, our very own lounge and grille, Walter's Place, opens up in the evenings and enjoys a full bar and freshly prepared items such our 'Best In Town' Angus Beef Burger. We again thank you and hopefully look forward to your return visit to the Best Western Downtown Stuart. Regards, Adam Boehm Assistant Hotel Manager

"A good stay"

4
24/04/2017

The hotel was Nice, the staff is nice and friendly. The stay was nice. The room was wonderful. Its was clean and smelled great and we had a smoking room. You could even tell people had smoked in it before. We enjoyed the stay.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear jamiehp3642TE, we appreciate you taking a moment and sharing this quick review of your recent visit to the Best Western Downtown Stuart. Our stellar staff certainly does a phenomenal job; we hold our property and room's cleanliness to the highest of standards. We're happy to hear your enjoyed your stay with us and look forward to your return visit! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Very nice updated hotel"

5
23/04/2017

Stay was very pleasant and rooms were nice and clean. Don't let comments about the trains bother you. Stayed poolside and did not hear the train whistle. Breakfast was just Ok.. Would stay there again

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Sandra M, We're thrilled to hear how pleasant your stay with us! We thank you for taking a moment and sharing your guest experience and we very much look forward to your return visit. We hope you have a wonderful day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Great value!"

5
22/04/2017

Was looking for a pet friendly hotel for 1 night in Stuart. This turned out to be quite the find. Would stay here again and wished we could have stayed longer. Convenient to restaurants in downtown Stuart. Hopefully I'll be back.

bwstuart, Front Office Manager at Best Western Downtown Stuart, responded to this review
Dear Joanne T, thank you for sharing some feedback from your stay with us. The Best Western Downtown Stuart proudly accepts well behaved cats or dogs in our designated "pet-friendly" rooms, which enjoy tile planking throughout, maximizing the cleanliness and hypo-allergenic properties of the rooms. We certainly hope for both you and your pet's return visit as well; have a wonderful day! Regards, Adam Boehm Assistant Hotel Manager

"Vacation in Stuart"

4
20/04/2017

This is an older hotel, but it is in very good shape and well taken care of. The price is very reasonable and it is located near old town Stuart area. The TV was a large fat screen Samsung, but the picture was a little blurry. The room was very clean, but needed updated some. The electrical probably needs up for USB ports etc like newer hotel. Too many power strip in our room (2 with multi things plugged into them) behind bed and TV cabinet. Overall, happy with our stay.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear Grege807, We appreciate you taking a moment and sharing some feedback from your recent stay with us; our team uses this invaluable information to continually improve our guests' visits and overall experience at the Best Western Downtown Stuart. We look forward to your return visit with us and can't wait for your to see all the enhancements we'll be rolling out in the coming months! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Martin Counties Finest!"

5
19/04/2017

The rooms smell great, even the pet rooms when I bring my cat! The breakfast are inviting, and the hotel staff are friendly and helpful. My favorite motel in Stuart! The pool area and landscaping is as nice as any tropical paradise, and I love the old fashioned park in front of your room. Absolutely no safety worries at this downtown location, ever.

"SO much better than expected"

5
10/04/2017

We visit family in Stuart several times a year and have rented hotels and condos as well. This was for a 4 night trip and we were within walking distance to downtown which was great for walking, dining, shopping and were just a few miles from our family we were visiting. The hotel itself was extremely clean and fresh. So refreshing to go to a place without carpet on the floor! Just seems/smells/is cleaner! The staff was also accommodative and very nice.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear Wkzan, We kindly thank you for taking a moment and sharing your guest feedback with us here at the Best Western Downtown Stuart. As noted, our property is conveniently located near many area attractions including Stuart's Historic Downtown Waterfront District, which features a variety of local shops, restaurants and entertainment venues. Our recently remodeled property does enjoy rooms with both carpeting or tile planking, which ever best suits our guests' needs. We again thank you and hope you have a wonderful evening! Regards, Adam Boehm Assistant Hotel Manager

"Nice"

4
09/04/2017

We visited my sister here in Florida and it was nice to have an affordable place to stay. I'm would probably stay here again if my sister is in Stuart again. I will definitely consider a Best Western in the future!

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear AngelahG3590NG, We're happy to have been able to accommodate you and your family while visiting in Stuart, FL. We do thank you for taking a moment and sharing with the TripAdvisor community and hope to see you again soon; have a wonderful day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"my stay"

5
01/04/2017

I live in jacksonville, and decided to take a road trip home!! We stayed at the Best Western in stuart. The receptionist was GREAT and extremely friendly!! The room was clean and comfortable. I really liked the set up!! The pool was warm. The breakfast was also good.. I am going back in a week!!

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear Samanthap03634HB, We thank you for staying with us at the Best Western Downtown Stuart and we appreciate you taking a moment to share some feedback. Many travelers, whether here for a weekend getaway, a week-long business trip, or just an over-nighter, choose to stay with us due to the property's convenient location, clean and comfortable rooms and superior guest services. We look forward to your upcoming return visit with us and wish you the best in the meantime; have a wonderful day! Regards, Adam Boehm Assistant Hotel Manager

"Once again an excellent time!"

5
28/03/2017

This was my second visit at Best Western Stuart. Once again it was great. Adam and Nikki were very helpful. This time I went in the pool. The room was great. Trains were not a problem because I requested a room away from the trains. The breakfast was the best. In addition to the Wi-Fi they also have computers with a printer. When I go back to Stuart I will go to Best Western again.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear Samuel T, We're pleased to have been your accommodation of choice while staying in sunny Stuart, FL. The Best Western Downtown Stuart strives to provide our guests with award-winning customer service and clean and comfortable lodging at a great value. Free Wi-Fi, an inclusive hot breakfast buffet and a gorgeous outdoor swimming pool and sun deck are some of the highlights of our classic Florida style property. We very much appreciate your business and certainly hope you are a Best Western Rewards Member so you can continue to earn points and receive discount each time you stay with us. Have a fantastic day and see you soon! Regards, Adam Boehm Assistant Hotel Manager

"Pleasantly surprised"

5
28/03/2017

We chose to stay at this Best Western because of a coupon offer picked up at an I95 rest stop. It was NOT the least expensive motel advertised. The front of this motel was pretty average, but once inside it was more attractive than we expected. The lobby, the breakfast area and the pool area were all inviting. Our room was well appointed, comfortable and clean. Our only disappointment was that the desk clerk said no non smoking rooms were available at the coupon rate. We ended up paying $10 more for the night, and were satisfied that we did, but it felt a little like bait and switch. The hotel staff was pleasant and helpful and the breakfast offerings were above average. I would stay there again.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear Marvins213, Thank you for sharing your feedback from your recent visit with us at the Best Western Downtown Stuart. We are happy to hear how much you enjoyed your stay with us and are glad you'd choose to stay with us again, should you ever get the chance. With regards to coupons that are offered, the property only has a certain amount of rooms allocated for the promotional price, we do hope you understand. Nevertheless, we do thank you for your loyalty and hope you have a spectacular day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"pleasure"

4
27/11/2016

The room was very clean.Staff was very friendly and helpful.Stayed for 2 nites visting family in Jensen beach.I stayed at this hotel app 2 years ago in town for pleasure that time and I picked this hotel this time because I received the same great service then too

"Thanksgiving"

3
27/11/2016

The motel was clean and the staff very pleasant. The trains keep us up all night, however. I am sure there is nothing the hotels in the area can do about this, but if enough people complain, maybe the city can restrict the horns between 10 pm and 6 am.

"Happy Thanksgiving in Stuart!"

5
26/11/2016

Very nice find on Thanksgiving! Adam and Tom at front desk made check in very easy; the cookies were a nice touch. Property is beautiful. Staff does a great job of maintaining this hotel. Rooms are newly renovated. Breakfast is great and includes many hot items such as waffles, pancakes, real eggs, biscuits, oatmeal, and sausage. Hotel has a very large pool area and sunbathing area. If you are in Stuart, this is a great hotel with a great staff!

"airshow visit"

4
10/11/2016

The Best Western was very accommodating since we had to change hotels. The staff was incredibly friendly. This is an older motel from probably the late 60's or early 70's, just guessing. Has been kept updated and is clean. The breakfast was what you would normally get, except they had real eggs instead of the fake ones. THANK YOU.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear B9031DVgaryr, We kindly thank you for taking a few moments of your time to share your recent guest experience with the Best Western Downtown Stuart. Our recently renovated and immaculately maintained property dates back to the mid 1960's; while a lot has changed since then, our stellar team continues to carry on the tradition of extraordinary hospitality. We're glad we were able to meet and exceed your expectations and we do hope to see you again. In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Assistance during stay"

4
04/11/2016

I stayed at Stuart Best Western last week several days and had a very pleasant experience dealing with Nikki at the front desk. She was extremely helpful, professional and pleasant. I kept losing my room keys and she was so patient every time to give me new ones with a smile, and just overall assisted me with anything I needed. She is exemplary what someone in her role should be!

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear Deborah N, We very much thank you for the kind and candid things you have to say about our wonderful Nikki!! She is just one of the many fantastic people we are pleased to have apart of our team here at the Best Western Downtown Stuart. We're very happy to hear about your pleasant experience with us and hope to see you again soon; have a great day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Great night's sleep"

5
29/10/2016

One of the most comfortable mattresses and pillows that we have ever encountered in a hotel - actually felt very rested the next day. The staff were all pleasant and friendly and the service was wonderful. Really enjoyed our stay and would stay again.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear Susan E, We kindly thank you for taking a moment and relating to us a bit about your guest experience here at the Best Western Downtown Stuart! It was certainly our pleasure to be able to accommodate you and we're very much looking forward to your next visit with us! We hope you have a wonderful day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Very nice"

4
29/10/2016

Great place! Extremely friendly front desk staff, both check in and out. Beautiful grounds, lovely, peaceful pool and patio area. Room clean, linens fresh. Only reason didn't give it a 5 was the bartender/waiter was not at all friendly, not a smile, not a word. Maybe he was just having a bad day.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear 80disappointed80, We thank you so much for taking a moment and sharing with us your guest experience here at the Best Western Downtown Stuart. It's truly a pleasure to hear our guests' appreciation of all the hard work and attention to detail our dedicated team puts into the property. We very much hope to see you again next time you're visiting the area! We again thank you and hope you have a wonderful day! Warm Regards, Adam Boehm Assistant Hotel Manager

"BW Stuart,Fl"

4
27/10/2016

The hotel is fairly well located, but a Long walk to the cute downtown. Check-in was a pleasant surprise by a very pleasant,professional young man who assured me all the rooms had been renovated.. I'd recommend booking the pool view /courtyard rooms as it's a large grassy area w/ mature landscaping and an inviting large pool w/ handicap facilities . Room had a mini fridge & mini micro & mini coffee maker. You could tell the room had new flooring, minimal decor & a very clean tub/shower. Nothing luxurious about the room, but the ac worked well & the curtains kept out the light. Was able to sign on to the wifi after a frustrating 10 min, the 2nd & 3rd nights couldn't log in at all. The 1st night the TV did not receive the normal ABClocal channels. It was fixed the next day. Overall a very good value. As I've discovered w/ many BW, the pillows were terrible, bring your own.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear Lilly0802, We appreciate you taking a moment and sharing your guest experience with us here on TripAdvisor; it's always beneficial to both future travelers and ourselves to hear what our recent visitors have to say about our property. We're sorry you had a few hiccups during your stay, but always know, our front desk agents are available 24/7 to assist with any guest room issues. We're happy you took notice to many of the enhancements we've made to the Best Western Downtown Stuart; it is our team's goal to provide clean and comfortable lodging at an exceptional value! We thank you again and hope you have a fantastic day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"10/25/2016"

5
25/10/2016

Wonderful place to stay. The atmosphere is delightful and the staff is friendly, courteous and want you to have a pleasant stay. Delightful place. So wonderful to see peoplle make positive efforts to give quality service.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear Helen S, We very much thank you for sharing some kind words about your recent visit with us here at the Best Western Downtown Stuart. Our one of a kind team truly goes above and beyond to deliver the absolute best in guest services. We're glad we were able to meet your expectations and hope to see you next time you are in the Stuart area; please have a wonderful day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Room 207, Trains"

2
21/10/2016

My wife and I have been staying at this property frequently over the last several years and have always reviewed it positively. The property has been renovated and this stay we were in one of the newer rooms on the 2nd floor pool side (note no elevators) They have a great pool too! We tried to get a coupon rate but no rooms were available, however they gave us a rate better than AAA or any of the other discounts. Everything was going great until 2:53 AM when the Train Horns started. If you have ever been to Stuart before, the only track North and South goes through Stuart because it needs to cross the Waterway and the rail road bridge closes. I asked this morning why the Train Horns since we have never heard them before, I mean for the last several years! We were told that because there were some accidents or issues at crossings that now the train must blow their horns. Most of this track is for freight and they move the freight at night so as not to slow traffic at the intersections during the day. Any way we were there for 2 nights and the Trains were the same each night. It starts about 2:30 AM and then about every 1/2 hour.. Another thing about our room was the AC. It is plenty cold however it shuts off after it reaches temperature and then comes back on. This was disturbing. We wee told that it can be set at a certain number and the fan would run continuously but we never found that number. Setting it at 60 and sleeping with blankets did not help. Don't think this is a defect but just information. Breakfast was a non event, other breakfasts at other Best Westerns are a lot nicer. Waffles, Bagels and Toast, Oatmeal, biscuits sausage gravy. Scrambled eggs and sausage. Hard cooked eggs yogurt and cold cereal were offered. Thats it. Oh and weak coffee. This was a nice property and there is also one across the street. Since the change of the Train procedure we will not be going back.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear Dave A, We thank you for taking some time and sharing a bit of your perspective from your visit with us here at the Best Western Downtown Stuart. To touch on a few of the points you brought up, there are train tracks in the distance, but we believe there has been a temporary increase in the freight being delivered on it due to the recent storm to the area. Our guest rooms are newly remodeled, as you pointed out, all of which enjoy clean, new air conditioning units which feature a 'continuous fan' feature for those who'd like a steady stream of air to blow. One of the highlights of our property is our Deluxe Hot Breakfast Buffett, featuring a prominent selection of fresh scrambled eggs, fresh fruit, sausage patties, biscuits and gravy, pancakes and waffles with a variety of toppings, assorted pastries, toast, bagels, cereals, yogurts, home-cooked oatmeal, hard boiled eggs and more. We again thank you and are sorry to hear you will not be returning in the future; have a wonderful day! Regards, Adam Boehm Assistant Hotel Manager

"Fishing Trip"

5
20/10/2016

Hotel staff is very kind and helpful. I booked a room with 2 beds intially but then decided I would rather have a king since my brother missed his flight. Tom at the front desk said no problem and moved me poolside to a king. The room was very nice with a comfortable bed and pillows. I was thankful it had a fridge so I could store my lunch and dinner. Hotel had a nice quaint bar with a variety of beers on tap. I enjoyed sitting at the pool watching the scuba classes. Breakfast was the best part of this hotel. I stayed a week and never got tired of going down to get breakfast. The breakfast had waffles, pankakes, egg sandwhiches, hash browns, and much more.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear toddhuntera, We thank you for taking a moment and sharing some feedback during your recent visit with us; we're thrilled we were able to meet and exceed your expectations. Our property enjoys all newly remodeled guest rooms, a large outdoor heated swimming pool (large enough for SCUBA diving), and a fantastic hot breakfast buffet. The breakfast features a prominent selection of fresh scrambled eggs, fresh fruit, sausage patties, biscuits and gravy, pancakes and waffles with a variety of toppings, assorted pastries, toast, bagels, cereals, yogurts, home-cooked oatmeal, hard boiled eggs and more. We hope you'll choose to stay with the Best Western Downtown Stuart next time you are in the area. Thank you again and have a wonderful day! Regards, Adam Boehm Assistant Hotel Manager

"Nice staff"

4
17/10/2016

Room are clean and the staff is really good people, service in10/10, We were with kids and older kids and every people love this hotel. The morning`s meal were delicious and kids appreciate the variety and the waffles.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear yvonh2016, We thank you for taking a moment and telling us a bit about your recent visit with us. The Best Western Downtown Stuart is definitely the perfect place for the family to stay when visiting the Stuart area; we're just moments away from Sailfish Splash Water Park and the lovely Stuart Beach is just a few minutes further. Thank you again and have a wonderful day! Regards, Adam Boehm Assistant Hotel Manager

"Excellent stay due to a fonaminal staff!"

5
15/10/2016

My family stayed at the Best Western Stuart during Hurricane Matthew. It was one of the few hotels in town that was open. The hotel staff made all guests feel welcome and addressed all our needs during a scary time. They offered extended hours for breakfast, lunch, and dinner since the rest of the city had no power. The entire staff was available 24/7 before and days after the storm. The staff really excels in customer service so much so that they delivered bottles of water and hot cookies to guests hours before the hurricane hit. Front desk agents at this hotel kept our spirits up with big smiles all week. Thank you Nikki, Adam, Barbara, Tom, and Nemish. The rooms were nicely decorated with a nice modern feel. The housekeeping staff did a great job cleaning our rooms . The room had plenty of coffee and tea that went into a single serve machine. We loved this option because each batch was fresh. The bathrooms had plenty of room with nice tub and shower. The pool looked great but we did not use it. If you stay or pass thru Stuart this hotel is a must.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear pamandrusss, It was truly our pleasure to accommodate you and your family during Hurricane Matthew and we take comfort in knowing we were able to ease some of the stress during that time. Our property was truly fortunate to have lost power for only a short period of time, with no major damage, thankfully. Our selfless staff worked with one goal in sight, to continue to provide our top-notch customer service to all of our guests, especially those who had been displaced by the storm. We very much appreciate you sharing your experience with the TripAdvisor community; hearing stories like yours are what makes this such a rewarding field to work in. Have a fantastic day!! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"BEST WESTERN IN STUART, FL - ROCKS!!"

5
14/10/2016

We stayed at Best Western because of Hurricane Matthew and a mandatory evacuation. The staff was so helpful and polite even though they were very busy. We had several members of our family in town to attend a memorial and they were so understanding our added stress due to the storm. They graciously allowed us to eat the food we brought with us, as their restaurant was, understandably closed. We put several tables together and played Dominoes which help us to forget our predicament for a while. The Motel is older, but it is kept up and the rooms were clean and comfortable and we felt very safe as it has been through a few Hurricanes. I would not hesitate to recommend this motel to anyone. Couldn't use it, but the pool area is nice and the pool looked very inviting! Nancy T.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear Nancy T, Thank you for taking a moment and sharing your feedback from your visit with us at the Best Western Downtown Stuart. While we certainly wish your stay was during more pleasant circumstances, we were privileged none the less to have been able to accommodate you and your family to the best of our abilities. Whether it was hearing the laughter of your loved ones gathered around the table playing Dominoes, or braving the hurricane force winds to hand out freshly baked cookies, our team took much pleasure in extending our unique brand of hospitality to your lovely family. We again thank you and welcome you and your family for a return visit any time! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Nice hotel and great happy hour."

3
13/10/2016

This hotel is located in a central part of Stuart. The hotel is located around a lot of shopping and offered a discount on drinks during happy hour at the hotel bar. The staff was helpful with directions.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear angelaccoleman, We thank you very much for sharing your guest experience with us during your recent visit to the Best Western Downtown Stuart. Our accommodating staff goes to great lengths to ensure every guest's visit is an enjoyable one. We certainly hope to have the pleasure of serving you next time you are in the Stuart area; have a wonderful day! Regards, Adam Boehm Assistant Hotel Manager

"Nice But Expensive"

3
09/10/2016

stayed during the hurricane. this was not a vacation. it was very expensive and charged extra for our pet. it was clean. breakfast hours were short. checkout took too long as only one person was on duty.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear Penny R, We're sorry to hear of some of your frustrations experienced during hurricane Matthew; many of us can certainly relate to the troubles these storms can bring. We're pleased to have been able to accommodate and shelter your family and pets as we waited for the storm to pass. Our property does enjoy very clean, newly remodeled rooms, including our designated smoking and/or pet friendly rooms. We appreciate your feedback and hope you have a wonderful day! Kind Regards, Adam Boehm Assistant Hotel Manager

"Great Stay!"

5
03/10/2016

Enjoyed staying at the Best Western Downtown Stuart during my daughters swim meet. The hotel is nicely renovated with comfortable guest rooms and common areas. The kids loved hanging out at the pool during our off time. The staff at this hotel is excellent. Each member goes out of their way to make sure guests are comfortable. The breakfast was from 6:30 to 9:30 AM. However, the hotel staff opened breakfast at 4:30 AM for our kids so they could get to the swim meet early. Thank you Terry! Very close to Downtown Stuart which has tons of places to eat.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear chrisharrell2016, We thank you for taking the time and sharing with us a bit about your recent visit to the Best Western Downtown Stuart; it was certainly a pleasure to accommodate such wonderful teams for such an important event. The Best Western Downtown Stuart's beautifully remodeled guest rooms serve as the perfect location for groups of all types to stay, no matter what may bring them to the treasure coast. One of the great features of our property is certainly the beautiful outdoor swimming pool and sun deck; the pristine water is sure to keep one cool during the most tropical of Florida's weather. Our team really does go out of our way to ensure every guest's stay is a memorable one. We again thank you and are very much looking forward to your return visit with us; have a fantastic evening! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Great stay for a large group"

4
28/09/2016

My family and I were very happy with the excellent treatment the staff provided throughout our stay. The Direct of Sales was very helpful. She answered my emails in a timely manner when setting up the group reservation, always available when needed, help with early check in for guests that flew in early. The housekeeping staff were AWESOME too!!! The breakfast provided was a bonus!!! Pros: - Excellent staff - Clean premises, pool and rooms. - Great location. About a 10 minutes drive to Stuart Beach, good amount of restaurants near-by to choose from and a variety of store/shopping center to go to. - Complimentary breakfast - Free Wifi - Reasonable price Cons: - Sound of the train (If you're a light sleeper this may be annoying at first. To me it felt like it was happening every hr on the hr) - Tight squeeze around the shower/toilet area. Maybe a sliding door or having the door open outward instead of inside would help optimize the space. But having the sink/vanity area separate is good. - Beds a bit uncomfortable but not unbearable - A/C system loud

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear kennesaw21012016, We were very pleased to have been able to accommodate you and your family while staying in town for wedding celebrations. The Best Western Downtown Stuart offers many great amenities which make the perfect setting for family gatherings; a large, picturesque swimming pool, sun deck and patio, inclusive deluxe breakfast buffet and much more. Our guest's comfort and satisfaction is of top concern and our fast-acting team prides themselves in resolving any hiccups that may pop up throughout the stay. We've communicated your ideas to our General Manager and appreciate you taking the time and sharing your guest experience with us. We hope you have a wonderful day! Warm Regards, Adam Boehm Assistant Hotel Manager

"Great stay"

4
27/09/2016

Enjoyed our stay, service was fantastic, room was clean, recently remodeled. Pool and pool area was clean, well maintained. Only improvements, bar needs more stocked liquor and food was only ok. However, overall hotel is A. Will stay again.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear Hope W, We're happy to hear that you've enjoyed some of the enhancements the Best Western Downtown Stuart has recently put in place, as our team strives to provide safe, clean and comfortable accommodations at a great value. We've relayed your suggestions and concerns to our General Manager and appreciate the feedback. We're very much looking forward to your next visit with us; have a fantastic day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Nice Pool!"

5
20/09/2016

Hotel is set up like a resort. The rooms surround the pool and patio area. The pool is really nice and its open until 10 PM for night swimming. It was definitely the highlight of my evening after work. The hotel has a bar that allows you to purchase drinks to take to the pool. The internet was fast which allowed me to work poolside. Really appreciate maintenance giving me air for a flat tire in my rental.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear ericvaldezabc, Thank you for sharing your guest experience with us here at the Best Western Downtown Stuart. One of the jewels of our property is the picturesque swimming pool and sun deck; the lush tropical landscaping, patio umbrellas and lounge chairs offer the perfect setting to relax and enjoy the weather in sunny South Florida. We do have property-wide wireless high-speed internet access, so our guests can stay connected regardless of where they are at the hotel. Thank you and we hope to get the opportunity to serve you again; have a fantastic day! Kind Regards, Adam Boehm Assistant Hotel Manager

"Great Pet Friendly Hotel!"

5
20/09/2016

My dog is the most important member of our family when we travel. The Best Western Downtown Stuart is a great pet friendly hotel. The pet friendly room we were given didn't smell like a dog upon check-in. We travel with our dog all the time and end up in pet friendly rooms that smell like urine all the time. This hotel however, has hard wood floors in the pet friendly rooms which keeps a fresh smell in the room. We stayed 4 nights and I noticed that my housekeeper would also steam my floors daily. The hotel staff at this hotel is amazing. The housekeepers make sure you are taken care of daily. The hotel pool is huge and has a great dog friendly area adjacent to it. The breakfast buffet had a lot of items on it daily. We had free internet in the room and there is a great business center in the lobby which allows you to print boarding passes for free.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear masonhughes23, Thank you so much for sharing your review with us and we're pleased to hear we have exceeded your expectations. Here at the Best Western Downtown Stuart, we're proud to be one of the few hotels that offer pet-friendly rooms; we very much love our furry feline and canine guests. All of our rooms are in fact newly remodeled, with our pet-friendly accommodations enjoying porcelain tile planking throughout; the cleanliness of our guest rooms is held to the highest of standards. In addition to some of the amenities you've mentioned, a fantastic hot breakfast buffet is inclusive to our guests' visit with us as well. We would like to again thank you for staying with us and look forward to seeing in the future. Have a great day! Regards, Adam Boehm Assistant Hotel Manager

"Great Nights Sleep"

5
20/09/2016

Stopped in Stuart, FL on my way to Orlando for our Disney Cruise. Best Western Stuart had new beds and pillows which made for a great nights rest. The hotel room was nicely designed and was very clean. Breakfast in the morning was great since it had a ton of items like sausage, waffles, pancakes, and eggs. The staff was very kind and printed directions to Orlando for us. We will be staying at this hotel on the way back home!

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear harrisonbarnes772, We thank you for sharing your guest experience with us and are very much looking forward to your return. It is truly our pleasure to ensure all of our guests have an enjoyable stay and we're glad to hear that your stay was no exception. Thank you again and safe travels! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Excellent Service and Breakfast"

5
19/09/2016

Decided to stay at the Best Western last minute based on the great reviews. The hotel is newly remodeled with wonderful rooms with free internet, micro-fridge, coffee, and beautiful view of the pool. The hotel staff is very friendly and made the check-in/check-out process simple and easy. Adam and Pat gave us excellent places to eat in the evening that were within walking distance. Terri at breakfast was excellent. She literally makes sure each guest feels welcome and has enough to eat and drink. She also helped my husband get his pancake and waffle made. I highly recommend this hotel if your looking to come to Stuart to rest and relax!

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear pastfriends23, Thank you so much for taking a few moments and sharing a bit about your recent visit with us here at the Best Western Downtown Stuart. The reasons you've mentioned are why many so travelers choose to stay with us when they're in the Stuart area; clean and newly-remodeled rooms, excellent inclusive hot breakfast buffet, and a lovely courtyard and swimming pool. We again thank you and hope to see you next time you are in Stuart. In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Good Place. Great service. Excellent breakfast"

4
05/09/2016

The facility is old, but well-maintained and clean. The staff was wonderful, and accommodations War excellent. Location is great. Breakfast was wonderful. Real eggs hands meat and variety on everything. Good coffee and very good pool for the kids to swimming.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear Tim H, Thank you for taking some time and sharing your guest experience with the TripAdvisor community about your recent visit with us. Our hospitable team works around the clock to provide clean, safe and comfortable accommodations at an excellent value. We're glad to have all of your expectations met and hope to see you again in the future. Kind Regards, Adam Boehm Assistant Hotel Manager

"Great food"

4
27/08/2016

Good food. Staff should do more to promote restaurant. Drink prices are outrageous, but the menu pricing is normal. Plenty of restaurants and grocers within walking distance. Great beach. Nice rooms and courtyard. Reasonable room prices. Nice dining atmosphere for breakfast. Plenty of room in dining area. Nice bar.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear Douglass K, Thank you for taking a moment and sharing some feedback from your recent visit with us here at the Best Western Downtown Stuart. Our recently remodeled property is just moments away from many great restaurants, shops, and of course, the beautiful Stuart Beach. Monday through Friday, our guests can grab a quick bite to eat and drink at Walter's Place Lounge & Grille, conveniently located inside our dining area. These are just a few of the reasons many travelers choose to stay with us when in the Stuart area. We again thank you and hope to see you in the near future; have a wonderful day! Regards, Adam Boehm Assistant Hotel Manager

"Great customer service, room was clean but room for improvement"

3
24/08/2016

We had the pleasure of dealing with both Tom and Adam and both were friendly and courteous! If this review was based on Barbara alone, we would have given 5 stars!! Barbara should be the manager as she is efficient, personable and knows how to get something done! Barbara was able to get us into our room early and also tracked down the makeup mirror I had left. She did everything she said she would do! The room itself was nice and neat and had been cleaned well. The chairs in the room were dirty to the point that I didn't want to sit in them ( the fabric, not the housekeeping). Even though we left our room at 8:30 AM and did not return until 6:30 PM, our room was never cleaned (no, we did not have our "do not disturb" sign on the door). W were able to get clean towels at the office. The burgers in the bar area were delicious although we felt that the bartender who was talking to the only other patron was not happy that we were ordering food (He actually has to go in the back and cook). The free breakfast was nice and the women who replenishes the food was very pleasant. The outlying area is a bit rough and the building is old and outdated. We cut our stay short.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear sandlovers, We very much thank you for taking the time and providing some feedback from your recent visit with us. Our trusting and loyal team, both behind and beyond the desk, take our guests' satisfaction very seriously. In rare instances a guest's expectations are not met, we work quickly to remedy the cause, as to ensure a guest never leaves the property disappointed. We're sorry you had to cut your stay short but do hope you would consider staying with us again in the future. We again appreciate the kind words and feedback and hope you have a wonderful day! Warm Regards, Adam Boehm Assistant Hotel Manager

"Great Staff Very Clean and Comfy"

5
18/08/2016

I really Like staying here, Clean Quiet and great staff oh did I mention feds breakfast buffet. Hot and cold food Great welcoming Staff It is right off main drag close to eating and shopping too I will stay here again,

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear MikeChase, We're glad you've enjoyed your recent visit with us here at the Best Western Downtown Stuart, and appreciate you sharing your experience with the TripAdvisor Community. As you and many other guests can attest to, our inclusive hot breakfast buffet is one of the best in town. Our property is centrally located, with plenty of restaurants and shops nearby, and no more than a 15 minute drive to reach the beach. We again thank you and hope to see you again in the near future; have a wonderful day. In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Nice, clean hotel in central location"

4
14/08/2016

We booked this hotel on-line because the glowing reviews by previous guests and were not disappointed. From the moment we arrived, we were impressed at how clean and well-kept the Best Western in Downtown Stuart, FLA is; even the parking lot was newly surfaced. Our room was non-smoking and facing the beautiful pool area (one of the nicest we have seen for a long time). The room must have been updated recently because the decor was fresh and modern and done in tasteful colours. There is definitely "pride of ownership" showing here and the owner(s) should be commended. We are now getting ready to hit the trail, but before doing so, we are heading for our "included" breakfast which I am sure will be as good as the room and the rest of the property. Usually, I don't recommend hotels such as this for a vacation, but I think that in this case, because if its higher standard, it could be a nice vacation stopover. Thanks for a good night's sleep - we will definitely be back.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear RedroverOttawa10, We do kindly thank you for taking a moment from your travels to share such wonderful things about your recent visit with us at the Best Western Downtown Stuart. Your eyes did not deceive you; all of our 120 guest rooms are newly remodeled and enjoy amenities such and a mini-fridge and microwave, along with very tasteful modern décor. Our inclusive hot breakfast is definitely a guest favorite, with the property's signature fresh scrambled eggs setting it apart from the rest. We truly appreciate your recommendation and hope to see you in your future travels. In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"A Great Stay"

5
27/07/2016

Our room was clean and well keep by house keeping. Our breakfast attendant was friendly. She keep everything clean, fully stocked and our coffee mugs full! The desk staff was great as well! We had a great stay!

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear Gwen A, We're happy to hear you enjoyed your recent visit with us here at the Best Western Downtown Stuart and appreciate you taking a moment to share a bit about your stay. Our professional and dedicated team members take a great deal of pride in providing the best service possible at a wonderful value. We thank you again and hope you have a wonderful day! Regards, Adam Boehm Assistant Hotel Manager

"GRRRRReat!"

5
25/07/2016

Great Hotel! Very friendly staff, great location to a lot of great things in Stuart, Food, Beach, Shopping!! The only thing that you have to laugh about is the train a few times in the middle of the night...

"Meetings in Lauderdale"

5
24/07/2016

Have stayed here many times and the hotel has finished all remodeling in the smoking wing. This makes for a very comfortable experience for me. The breakfast is much better than at most hotels I stay in. The pool area is very pretty, what you would expect for south florida travel.

"good hotel, will stay again if in area"

4
21/07/2016

Great staff,nice pool,8ft deep,room good,bed was good, A/C a little loud in the room, clean room,breakfast was good,staff was great. 200 hundred characters is too much, hotel is good,hotel is fine,hotel good location,weather is good in July,nice breeze

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear Richard B, Thank you for taking a moment and offering up some kind words about your recent visit with us here at the Best Western Downtown Stuart. We doo look forward to your return next time you're in the Stuart area; have a wonderful day! Regards, Adam Boehm Assistant Hotel Manager

"Great Visit to Stuart"

5
16/07/2016

Visited Stuart, FL in the month of July. The weather was great and the hotel was even better. The hotel staff was very friendly at check-in and housekeeping went out of their way to make sure we had a comfortable stay. The Best Western has the best pool and courtyard area I have seen. It reminded me and my wife of our family summer vacations when we were children. Their was plenty of space for the kids to run around and for us to lay out by the pool. The rooms were very nice. We had a micro-fridge and free internet. Breakfast in the morning was a added bonus. There is a huge set up with tons of items. We can't wait to come back to Stuart next year and we are definitely staying at the Best Western Downtown Stuart. :)

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear sarahcotton84, What a pleasure it was to have accommodated you and your family this past month. With our newly remodeled rooms and large outdoor swimming pool, the Best Western Downtown Stuart is the perfect place for families and vacationers alike. We appreciate you taking the time and sharing your feedback with us here on the TripAdvisor community. Hope to see you again next year! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"great stay as usual"

5
10/07/2016

weve stayed here the last 7 years on our annual fishing trip to stuart.. and will do so next year everyone is great. the facilities are just what we need and the location is excellent. we only get to enjoy breakfast on the day we depart because of the early hours we fish, but it is an excellent spread

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear hugh s, We're happy we are able to make your annual fishing trip that much more enjoyable and appreciate you sharing your experience with the TripAdvisor community. As you've seen, all of our guests rooms are newly remodeled and make for a comfortable place to catch up on some sleep after a long day of fishing. We eagerly await your return next year as well. In the meantime, have a wonderful day and tight lines! Regards, Adam Boehm Assistant Hotel Manager

"Fishing Trip in Stuart"

4
08/07/2016

Location was great for our leisure need, staff was very friendly but the maid service needs some work. They never brought us fresh towels and we had to hunt down the maids to get fresh towels. The second day we never even received maid service at all

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear Charyl G, We thank you for taking a moment and sharing some feedback from your past visit with us. We've already taken steps to ensure your next stay here includes more then enough fresh towels and that all of your rooms needs are being met. To respect our guest's privacy, our housekeepers will not service the room if there is a Do Not Disturb sign on the door; our front desk team is always just a call away should extra towels, linen or any other amenities be required. We thank you so much for choosing to stay with us here at the Best Western Downtown Stuart during your fishing trips and we very much look forward to your return! Have a wonderful day and tight lines! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Stuart Vacation"

5
04/07/2016

This is the 3rd time we have stayed in Stuart. We have enjoyed our stay here very much. Close to everything as far as shopping & dining. Always quiet when we are here. Outside of the rooms being just a tiny bit smaller than other BW hotel we stay at, we have enjoyed our stay here

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear Carol B, We kindly thank you for sharing your recent guest experience with us here on the TripAdvisor community. Our team is delighted by the fact you choose the Best Western Downtown Stuart when in the area and we are more than happy to accommodate you every time. We again thank you and hope to see you soon; have a wonderful day! Regards, Adam Boehm Assistant Hotel Manager

"Nice stay"

4
03/07/2016

We've stayed here once before while visiting this area. We had a pleasant stay. Really nice breakfast. Rooms are clean and comfy. My husband took a shower the morning we left and the tub filled up and would drain. We told the desk when we checked out. It wasn't a big deal. It's a hotel, those things happen. We were a couple of miles away before we realized we left with the room cards. My husband called and they said it was fine, the cards were disposable and had already been deactivated and we could just throw then away.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear Tammy W, We are happy to hear your visit with us here at the Best Western Downtown Stuart was an overall pleasant one. Our dedicated team likes to address any items that may arise during a guest's stay, so as to ensure complete satisfaction. We're glad you were able to enjoy our inclusive hot breakfast in the morning, it certainly is one of the best around. We hope to see you again next time you visit the beautiful city of Stuart; have a great day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"my stay"

5
29/06/2016

Stayed here recently. Enjoyed the room and the pool. Breakfast was nice. Front desk was friendly. I really enjoyed the fresh cookies at check in. They had enough parking to accommodate my truck and trailer.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear jimmyhaderly32, Thank you for taking a moment and sharing your guest experience from your recent stay with us. We're happy to have accommodated you and are pleased to hear all your expectations were met. We again thank you and hope you have a wonderful day! Regards, Adam Boehm Assistant Hotel Manager

"Nice Stay"

5
28/06/2016

Recently had the pleasure of staying at this hotel. It was conveniently located next to the historic part of downtown Stuart which is why we chose stay here. It has an amazing breakfast buffet which included fresh scrambled eggs, biscuits and gravy and fresh oatmeal. My husband loved laying out by the pool. It was so relaxing. We were able to get a room on the courtyard which made it easy to go back and forth. Highly recommend this hotel to anyone visiting Stuart.

"Pleasant stay"

5
28/06/2016

Rooms are clean and remodeled. Breakfast was good one of the best I've had. Beds are comfy. Courtyard is nice with a patio for relaxing. Plenty of parking and its free along with the wifi. Will stay again.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear waltergomez1968, Thank you for taking the time and sharing with us a short review of your recent stay at the Best Western Downtown Stuart. Many of our guests do enjoy our tropically landscaped swimming pool and sun deck, along with the patio, as peaceful places to relax and enjoy the sun or read a good book. Our hot breakfast included in our guests' stays offers fresh scrambled eggs and fresh fruit, just to name a few items. Thanks again, sir, and have a wonderful day! Regards, Adam Boehm Assistant Hotel Manager

"Awesome staff"

5
26/06/2016

My stay here was awesome. The beds were super comfy and I even loved the pillows so much they let me purchase a new one from them. My housekeeper was amazing. The room was always very clean and She was very fast and thorough. I believe her name was Norma. She went above and beyond for us and she is a great employee.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear helenjacquard68, We could not be more thrilled to hear how awesome your stay with us was! Every member of our team, from the General Manager to the Housekeeper servicing your room, makes a commitment to provide exceptional guest service at the highest of standards. We will surely let Norma know how pleased you were with her service; she is definitely and asset to our great team. Thank you for your feedback and we hope you have an awesome day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"5 stars"

5
26/06/2016

Moved to this hotel after staying at the one down the street and having a horrible experience. This hotel is much nicer and way cleaner. The staff is actually nice and makes you feel welcomed and they offer a 24 hour business center which is something that I look for when traveling. The breakfast was better than I expected and they even had coffee 24/7 in the lobby. Overall I would definitely give this hotel 5 stars.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear mikekuzner, We thank you for taking the time and sharing your guest experience with us here at the Best Western Downtown Stuart. Our guests who stay with us are here for a variety of reasons and we look to ensure each and every person (and pet) is accommodated to the best we have to offer. Our 5 Star staff provides excellent amenities and clean and comfortable accommodations at an exceptional value. We again appreciate your feedback and look forward to serving you should the occasion arise. Have a great day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Clean Rooms"

5
26/06/2016

I live locally but every so often it's nice to get away and rent a room for the night. I have stayed at all the hotels in the area and this one is by far the cleanest. The rooms are always spotless and the housekeeping staff is one of the nicest I've met. I love this hotel and you cant beat the price.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear jimcorriguan202, We very much appreciate you taking the time and offering a quick review of your visit with us here at the Best Western Downtown Stuart. Customer service and cleanliness of the rooms are held to the highest of standards here and we do thank you for taking notice. We look forward to your return stay with us and hope you have a wonderful day! Regards, Adam Boehm Assistant Hotel Manager

"Enjoyable stay"

5
26/06/2016

Last time I stayed at this hotel it was a holiday inn. It has definitely come a long way since then. The hotel looks completely renovated and they even upgraded their whole breakfast selection. When I arrived the staff was very friendly and they were able to move me to a first floor since I don't do stairs to well. The rooms were clean and you could tell they were recently re done. The owner has done a very nice job of fixing the place up.

"Recent Stay"

5
25/06/2016

Recently my husband and I traveled to Stuart to go to a wedding. We had stayed at best westerns before and decided to use some of the points we have earned. Once we had arrived Barbara at the desk was very nice and even offered to send someone over to help with our luggage. We only stayed 1 night but the hotel was beautiful and the rooms were clean. We will be traveling back to Stuart mid October and will definitely be returning to this location.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear margeandtony793, Thank you for taking a moment and sharing your guest experience with us here on TripAdvisor. We're happy we were able to accommodate you while you were in town for a wedding and pleased to have met your expectations. We eagerly await your return in October; have a great day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Pet Friendly Hotel"

5
25/06/2016

Whenever i travel i always bring my dog with me and it seems nowadays it is getting harder and harder to find a hotel willing to allow pets. I had checked out a few others in the area and they all wanted $75 as a pet fee for 1 night! That was ridiculous so i called Best Western and not only do they have pet friendly rooms but it is only $20. The room was also very convenient considering it had tile. I enjoyed my stay and will be recommending this hotel.

"I love this hotel"

5
24/06/2016

Every time I come to Stuart I always stay at this best western. The rooms are always extremely clean and the staff is top notch. The breakfast is better than the usual I've come across considering it has fresh scrambled eggs and biscuits and gravy. My favorite thing is the business center they have down by the front desk. I usually am traveling on business and it is very helpful to be able to have computer and printing access.

"Quick and easy"

5
23/06/2016

Just needed a room to rest up for the night before driving back home. Check in was quick and easy, got in to my room in 5 minutes. One of the only hotels still accepting cash as a payment. Room was clean and breakfast was good. Didn't really get to enjoy much else. Price was reasonable.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear johnkevin86, We appreciate your feedback! We realize our guests' time is precious, therefore our team strives to make the check-in process as quick and efficient as possible. The Best Western Downtown Stuart gladly accepts cash, alongside a $100 security deposit; we also accept all major credit cards. We're happy to have accommodated you and thank you for your business; have a great day! Regards, Adam Boehm Assistant Hotel Manager

"Courtyard view"

5
23/06/2016

Upon arriving at the hotel we were informed that we had been placed in a smoking room along the parking lot side by the company we booked through. For only 10 dollars more they allowed me a upgrade to non smoking and even gave me a poolside view at no extra charge. I have to say if I would have got stuck in smoking I would not have enjoyed my trip as much but the front desk was awesome and placed me in a smoke free room with a gorgeous view. I Will be sure to book through hotel directly next time and will be sure to stay again in the future.

"Beautiful!"

5
22/06/2016

Stayed recently at this hotel when I was visiting friends in Stuart. It was the nicest out of the ones in the area and had a gorgeous pool. My room was very clean and I also had the pleasure of meeting Lexi who is one of the housekeeping supervisors. She was very nice and was very helpful. The breakfast was one of the better ones I have seen and Terri is wonderful. She was always there with fresh coffee. Wouldn't hesitate to stay here again.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear hopabilam23, We appreciate you taking the time and sharing some feedback from your recent visit with us here at the Best Western Downtown Stuart. Our team here truly enjoys getting to interact with our guests; we appreciate the kind things you have to say. We do hope you choose to stay with us again should you find yourself in the Stuart area. Have a wonderful day! Regards, Adam Boehm Assistant Hotel Manager

"Love this hotel, great location, clean and quiet"

5
22/06/2016

we have stayed at this hotel 3 times in the past month while house hunting. Great location, rooms are clean and have great A/C and a fridge. Pool is huge with plenty of lounge chairs. Parking is easy, they even have a small bar and grill open in the evenings. Staff is always nice. Rooms are very quiet and location is perfect for visiting the area. I'm not a big breakfast eater but they do have a good variety of fresh made food.

"Relaxing stay"

5
20/06/2016

The Room was clean. Staff was friendly and location was convenient. Breakfast had a variety and they had fresh scrambled eggs. Poolside was very relaxing and quiet. We will defiantly stay again on our way back.

"Good Hotel"

4
20/06/2016

This hotel was very clean. Everyone was nice. Good location. The bar/restaurant was average. The breakfast was average. It was quiet. I would stay there again. The maids and the maintenance people were very helpful.

"Excellent 7 Night Stay!"

5
13/06/2016

Had to stay in Stuart for a week. Very fortunate my company chose Best Western Stuart. My room was very comfortable and clean. After a long day at the office, I enjoyed grabbing a drink from bar and sitting at the pool. Breakfast lady Terry was great. Always kept my coffee cup full. I appreciated that the hotel used ceramic coffee mugs for breakfast vs paper cups. Staff was very friendly at front desk. Internet was very fast and hotel had complimentary printers that you could print wirelessly from.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear bitebig69, Thank you kindly for taking a moment and sharing your review of your recent visit with us here at the Best Western Downtown Stuart. Our property enjoys many amenities which cater to the business traveler; high-speed wireless internet, business and fitness centers, and a superb hot breakfast served every morning beginning at 6:30am are inclusive to all of our guest's stays. We're pleased all of your expectations were met and we do look forward to your return visit with us. Have a wonderful day! Regards, Adam Boehm Assistant Hotel Manager

"Very Nice Hotel and Staff"

5
13/06/2016

Best Western Downtown Stuart is a very nice hotel with a great staff. The hotel had a nice bar that provided great drink specials. Our room was comfortable and well taken care of by the housekeeping staff. Breakfast offered numerous items each day. The hotel had a very nice gym and business center. We were able to use patio daily to eat lunch and enjoy afternoon coffee. Would recommend to any traveler wanting to unwind and enjoy the beautiful Stuart weather.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear maryyates43, We do thank you for taking some time and letting us know how your recent stay went with us here at the Best Western Downtown Stuart. Our team strives to provide clean and comfortable accommodations and top-notch customer service! We're pleased to hear we were able to exceed your expectations and do hope you come back to visit next time you are in the Stuart area. Have a wonderful day! Regards, Adam Boehm Assistant Hotel Manager

""Worst Western""

2
12/06/2016

My wife and I (and my two rabbits) stayed here the weekend of an air show that we were attending. The hotel was packed, as were the others in town. We checked in somewhere just before midnight on 30-October, Friday, and the front desk clerk was compulsively picking away at his facial acne as he spoke with me. I was so grossed out, that I wanted to walk out, but all other hotels were full. I also cringed at the thought of him handling my cards and papers, but had no choice. And then the woman who relieved him at midnight came on, and she wasn't too friendly. Finally, about after an hour of them trying to run my card; they finally gave us a room. There were no elevators and every item had to brought up the stairs. The whole layout of the place was crazy, and there was construction everywhere. I'll never stay there again, unless they greatly improve their staff and facilities. Two rabbit ears down!! (\\ (\\ ( -.-) o_(")(")

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear Marc C, We thank you for taking some time and submitting a review of your quite past stay with us. TripAdvisor does not generally allow reviews of old or outdated stays as it serves little purpose to the travelers in this community; it's not an accurate portrayal of our current level of customer service and overall guest experience. While our property is pet friendly, that aspect pertains to only well behaved cats and dogs; we do apologize for making this rare exception. We invite you to return again and experience all the enhancements and upgrades our property has undergone, sans rabbits, of course. Have a fantastic day! Regards, Adam Boehm Assistant Hotel Manager

"Great Breakfast and Room"

5
10/06/2016

Stayed at the Best Western for three nights. Really enjoyed variety on hot buffet breakfast. Room was renovated, had microwave/refrigerator combo, complementary Internet, and flat screen television. The bed was very comfortable with plenty of pillows. Hotel staff was very friendly at checkin and assisted us with directions. Great place to stay if you are in Stuart.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear sufertis, We appreciate the positive feedback and are pleased everything met your expectations during your recent stay with us. As you said, all of our guest rooms are newly remodeled, enjoying large flat-screen televisions, coffee makers, mini-fridges and microwaves; these conveniences, coupled with our first rate team of desk agents, housekeepers and engineers, ensure our guests get the most out of their stay and leave satisfied. We welcome you to stay with us again next time you're in the area and thank you for choosing the Best Western Downtown Stuart; have a great day! Regards, Adam Boehm Assistant Hotel Manager

"Enjoyed Our Stay!"

5
10/06/2016

Our team was in town for a marketing meeting. Adam upgraded me to a junior suite. The room was very clean and spacious. The housekeeper did an excellent job. She saw I was using the green tea each morning so she started leaving me extra tea bags and cups. The hotel has individual coffee makers so I didn't mind using their machine. Breakfast was excellent. They had plenty of food in the hot buffet and tons of seating. The pool area was really nice and provided an excellent view out of my window. I normally don't stay at Best Western but now I will. This hotel is great for business travelers. There was free wifi in the rooms and the hotel's business center was really nice. I was able to print power points daily at no charge.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear abcsales, We thank you very much for sharing some highlights from your recent stay with us; we're thrilled to hear our accommodations exceeded your expectations! The amenities our property offers definitely cater to business travelers (and families alike). High-speed wireless internet throughout the guest rooms and common areas mean you can stay connected while on the go or relaxing poolside. Our superb hot breakfast buffet begins early so guests can fuel up before starting their day. We thank you again for your review and choosing to stay with us here at the Best Western Downtown Stuart; have a wonderful day. In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Great experience"

5
06/06/2016

We enjoyed our stay at the Stuart FL Best Western. We had no complaints about any of the services, room, etc. We were on the courtyard side and found it peaceful and quiet. There was ample parking for guests. There was a nice breakfast buffet, but because we were visiting relatives, we ate with them.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear Victoria L, We thank you much for reviewing your recent visit to our property and are happy to hear your expectations were met! Next time you are in the Stuart area, we do hope you choose to be our guest again (and be sure to sample the breakfast too!) Thank you again and have a wonderful day! Best Regards, Adam Boehm Assistant Hotel Manager

"GREAT SERVICE & STAY"

5
03/06/2016

Very pleased with every aspect of the stay, Top rate cleanliness, service, and staff. it is not a brand new building complex, however it is well maintain. Pool area is pretty, and the grass very green and neatly maintained. Altho i was only there on business for one night, i would not hesitate to stay there again. Thanks for a good experience. And again I add a praise for your desk staff, in particular, Pat. Penny Cima

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear Penny C, We want to take a moment and thank you for sharing your feedback from your recent visit with us. Our entire team works quite hard to ensure that our guests enjoy their stay to the fullest, and we do appreciate the praise that you have given. We certainly hope to see you again next time you are in the sunny Stuart area. We hope you have a wonderful day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Good Location in Stuart"

4
30/05/2016

We stayed here before,so we stayed here one night last week. The motel changed from carpet to tile type floor which is better but not cleaned well. Breakfast has the best assortment of items better than other motels. Nice large breakfast room. Nice pool in courtyard. Heard many planes flying over motel all night which ruined my sleep! Brought our small dog with us since their pet friendly, but was grossed out to see another customer staying there with a huge pet lizard. She was letting it crawl on the railing of courtyard. I do not know if motel staff was aware, but she was not trying to hide her pet at all. Location is great for shops and restaurants.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear diverhoss, We thank you for taking the time and sharing your review with us. All of our guest rooms are newly remodeled, including our porcelain tiled, pet-friendly rooms; the remainder of our guest rooms are carpeted. As noted, we are pet friendly but ask our guests to keep them in the comfort of their own room and in the designated dog-walking area. Our beautiful property boasts one of the best inclusive breakfasts in the area. We do thank you again and hope you have a wonderful day! Regards, Adam Boehm Assistant Hotel Manager

"Convenient Location"

5
30/05/2016

Not many hotels in the area of downtown but this one was great. Perfect location for visiting the places we wanted to go to in the downtown area. Very clean and check-in and check-out was quick. We had a king room with a view of the pool. The free breakfast included great scrambled eggs, sausage, biscuits and gravy, waffles and more. Also, if you are a smoker, we appreciated that they still had smoking rooms and they did not have a smoky smell. Definitely recommend.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear Pam P, Thank you for offering up your kind review and recommendation of us here at the Best Western Downtown Stuart. Our property is conveniently located near many great places to dine and shop and a great place to stay if you plan on visiting the beach or other area attractions. We thank you for staying with us and hope to see you again next time you're in the Stuart area; have a wonderful day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Enjoyed the Pool"

5
28/05/2016

The Best Western Downtown Stuart was a great pick for our children. The hotel has a very friendly staff and includes a very large pool and sundeck. The kids were able to swim until 10 30 PM. Breakfast at the hotel is a plus since its free and a huge buffet. The internet was free too so they were able to use their tablets at night. Would strongly encourage anyone traveling with children to chose this hotel in Stuart.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear mindikern45, It was our pleasure to be able to accommodate you and your family and we thank you for taking a moment and sharing a few highlights from your stay with us. We've yet to meet a family whose appetite wasn't satisfied with our great hot breakfast buffet, included every morning, or the large outdoor swimming pool and sun deck, the perfect place to soak up the sun while the kids splash away in the water. Many families choose the Best Western Downtown Stuart when in the area and we are glad you did as well. Thank you again for sharing and we wish you and your family a wonderful day! Regards, Adam Boehm Assistant Hotel Manager

"Nice Visit to Stuart"

5
28/05/2016

We booked at the Best Western based on reviews. The hotel was very clean and the beds comfortable. Staff was friendly at check-in and the process was very fast. Had a great nights rest; breakfast was great. Plenty of food and plenty of space to sit. Most hotels you can't ever find a table. The hotel also had a very nice business center where we were able to print directions to our next destination.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear sallysteen12, We do thank you for sharing your guest experience with us; not only does our team appreciate it, but other travelers enjoy and benefit from your feedback as well. We're glad you enjoyed your stay and that everything met your expectations. We look forward to seeing you again and hope you have a wonderful day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"WE ENJOYED OUR STAY!"

5
22/05/2016

My husband and I were in town for a wedding and decided to use the Best Western Downtown Stuart. The hotel staff is very caring and friendly. Location of hotel is very close to downtown Stuart. We were able to walk back and forth from several restaurants, which was great since we got to enjoy the Stuart weather. Hotel has a very nice hot buffet breakfast with different items daily. The room was very nice; it had a tub and shower. Would recommend this hotel to anyone whether in town for one night or multiple nights.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear rhondafox619, Thank you for taking a moment and sharing your review and recommendation of the Best Western Downtown Stuart. Our property enjoys newly remodeled guest rooms, and is only moments away from the Historic Downtown Stuart area, home to many great restaurants and shops and the Lyric Theatre as well. Hot breakfast is always included in all of our guests' stays and certainly makes for a great way to start the day off. We again thank you for staying with us and hope you have a wonderful day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Nice Property and Staff"

5
21/05/2016

Adam gave us a warm welcome at check-in. Not many hotels offer cookies at arrival; this was great surprise. The rooms were very comfortable and included a fridge which was great since my husband takes insulin. The hotel offers curb side rooms and pool side rooms; we chose a curb side so we could unload are things quickly. The hotel breakfast was great; Terry kept are coffee cups full the whole time. The swimming pool looked amazing at night; we didn't swim but noticed many other guest enjoying it. Next time we are bringing are swimming trunks!

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear sibelspencer233, We do kindly thank you for taking a few moments and sharing about your recent guest experience with us. Our friendly and hard-working team certainly loves to hear how much our guests enjoy their visit, time and time again. Our oasis of a swimming pool makes for a great way to end the night, cooling off under the moonlit sky. We do look forward to your next visit with us and wish you a wonderful day! Regards, Adam Boehm Assistant Hotel Manager

"Fun Stay with a Great Staff"

5
21/05/2016

Hotel is renovated and rooms are very clean. Rooms have a great view near courtyard. Breakfast is a hot buffet that included waffles, pancakes, sausage, biscuits and gravy, and endless fresh fruit. The internet, parking, and breakfast were all complimentary. Adam at the front desk was very helpful getting us directions to Stuart Beach. Will stay at this hotel again.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear martyspencer75, We do thank you for taking some time and sharing a few moments about your recent visit with us here at the Best Western Downtown Stuart. I can say it was certainly a pleasure being able to accommodate you while visiting the Stuart area, which is home to many great shops and restaurants and only moments away from some of Florida's best beaches. We can't wait to have you back; have a wonderful day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Best Western"

4
19/05/2016

Very nice stay. 3 star probably because of location which wasn't bad. Breakfast was very good. Good variety of food selection. Quality was good with a good atmosphere. Nice pool. Room was clean. The Hotel was convenient to the location I was visiting.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear John W, thank you for sharing your guest experience about your recent visit with us here at the Best Western Downtown Stuart. We are glad that we were able to accommodate you and that all of your expectations had been met. We look forward to your return visit with us here and wish you a wonderful day! Regards, Adam Boehm Assistant Hotel Manager

"family vacation"

4
17/05/2016

nice but the motel was renovating,the breakfast was really good and peoples were friendly with all the family It was the third time we went at this hotel.Barr was fun and the swimming pool veryy clean and towells disponible for every people. We will return next winter with our daughter and her family, ours kids just thing about waffles.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear yvonh2016, Thank you for taking the time and sharing a bit about your stay with us here on TripAdvisor. All of the guest rooms here at the Best Western Downtown Stuart are newly remodeled, providing clean and comfortable accommodations at a great value! It is a fact that many families do love our 'Create Your Own Waffle and Pancake' bar, which is included with every stay here. Thank you again and we look forward to your return visit with us; have a wonderful day! Regards, Adam Boehm Assistant Hotel Manager

"I didn't read the reviews....."

3
17/05/2016

I didn't read the reviews but this place is okay. Not a new hotel, by any means with outdoor rooms and only 2 stories. Nice pool area. Breakfast was good and the service at breakfast was superior. Nice fitness facility. We stayed here for a softball tournament and it was fine for what we needed it for and close to the fields. There is a train that runs directly behind the hotel that is quite loud. Went off twice each night we were there.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear lisafahisa, We thank you for taking the time and sharing some insight about your recent visit with us here at the Best Western Downtown Stuart. Our fantastic hot breakfast and relaxing swimming pool and sun deck are just a few of the reasons why so many families choose to stay with us when in the area. All of our guests rooms are newly remodeled, providing clean and comfortable accommodations for travelers of all types. We again thank you and wish you a wonderful day! Regards, Adam Boehm Assistant Hotel Manager

"Excellent Softball Team Stay"

5
17/05/2016

Hotel staff was very friendly. The rooms are very large and comfortable; looked as if they have just been renovated. The kids enjoyed the huge pool and patio area which was open until 10PM. Breakfast area was very big, which was awesome. Didn't have to wait around for seats. Girls enjoyed breakfast; the attendant had the buffet well stocked the whole time and they had someone pouring coffee. Next time we are in Stuart again for a tournament we will be staying at the Best Western!

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear brendabarret12, We're quite pleased to hear how much you and your family enjoyed their past visit with us. The large outdoor swimming pool and sun deck and delicious hot breakfast buffet are some of the reasons why so many families choose to stay at the Best Western Downtown Stuart when in the area. We thank you again and hope you have a wonderful day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Clean but Train Noise"

3
16/05/2016

This hotel was very clean, employees were nice, BUT we could hear a train noise several times at night. If you are a sound sleeper you might be able to sleep through it. but if you are not I would not stay at this hotel even though the hotel was clean. The pool was nice and the breakfast was very good.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear Kathy T, We do appreciate you taking the time and sharing your feedback with us here on TripAdvisor. We're glad you were able to enjoy our clean and updated rooms; for those wishing to experience a quieter room locale, we recommend staying in one of our courtyard room types. We thank you again and wish you a wonderful day! Regards, Adam Boehm Assistant Hotel Manager

"Great stay every month"

4
13/05/2016

Clean, Updated, Friendly professional staff, Great free hot breakfast. Stayed here once a month for the last 4 years and never a bad experience. Nice Little bar and Restaurant to unwind at also. Pool is very clean.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear Betty Ann H, What a pleasure it is to have you stay with us time and time again and we do appreciate you taking a moment and sharing some feedback with us here. We look forward to your visit with us next month; we'll have a cookie waiting for you!! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Great Location and Enjoyed My Stay!"

5
05/05/2016

I travel to Stuart frequently. I have just about stayed at every hotel in town. Going forward there is only one hotel for me and that's the Best Western Downtown Stuart. The hotel location is fantastic. A few walking blocks from Old Town Stuart and minutes from fine dining and shopping. The hotel lobby is very inviting and has a bar and grill. The front desk agents were very friendly and were willing to help with any questions. The hot cookies at check-in were delicious. My room was newly renovated and include a coffee maker, a microwave, fridge, free internet, and 40 in 3D LED TV. The hotel has a wonderful pool area with a large sundeck and patio. Breakfast was free with our room which was a wonderful surprise; but an even bigger shocker was the amount of food offered for the hot buffet breakfast. Terry the breakfast attendant was wonderful. She made sure I had plenty to drink and eat daily. I think the reason I loved my stay at this hotel over the other choices in town was the simple fact that every employee at this hotel goes out of their way to accommodate you to make sure you are having a great stay!

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear susanhamill76, Thank you for taking a few moments and sharing your recent visit with us here at the Best Western Downtown Stuart. Our team here prides themselves at delivering stellar customer service and clean, comfortable and straight forward accommodations. All the guest rooms are newly remodeled and the included deluxe hot breakfast buffet in the morning certainly helps to start the day off right. The large and inviting outdoor swimming pool is a great place for families to gather and cool off or simply lounge on the sun deck and relax with a book. We thank you again and hope you have a great day. In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Baseball Trip Stuart"

5
04/05/2016

My family and I got two last minute rooms at the Best Western Downtown Stuart. We were in town for a baseball tournament for my sons and we were hit a weather delay. Decided to stay versus driving 5 hours. Adam at the front desk was very helpful. He helped us get into two wonderful rooms that were adjoining. This was very important since both of my children are 14. The hotel rooms are very nice. Looks like the hotel was just renovated. The rooms have flat screen TVs, free internet, and micro-fridges. Breakfast was awesome; Terry did a great job taking care of my kids. She made them waffles and pancakes with chocolate chips. We didn't get to use the pool but it provided a beautiful view from our rooms along with the courtyard. I am looking forward at staying at this hotel again this summer for AAU competitions.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear jakehurleybig, We're more than happy to have been able to accommodate you and your family; taking care of our guests and attending to their requests is of a high priority here at the Best Western Downtown Stuart. All of the guest rooms here are in fact newly remodeled, and special attention goes in to making sure they're maintained to the highest of standards. The deluxe hot breakfast included and large, inviting swimming pool and sun deck are always a hit with the family; a sure way to have a little fun when away from home. We thank you again for taking the time and sharing a bit about your stay with us, for it has truly been our pleasure. Have a wonderful day! Regards, Adam Boehm Assistant Hotel Manager

"Great Stay and Fantastic Price!"

5
04/05/2016

Stayed at the Best Western Stuart on a spur of the moment trip. Booked on Tripadvisor and got a great rate. The hotel is very nice. Rooms are newly renovated. Breakfast and internet were free. The pool is very nice surronded by a beautiful courtyard. Would stay at this hotel again in a heartbeat.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear reidhutchinsoin12, We're elated to hear how much you've enjoyed your stay with us and do appreciate you sharing your feedback. Our team at the Best Western Downtown Stuart is very proud of our newly remodeled rooms, and we work diligently to ensure all of our guests have a comfortable stay every time. We thank you again and do hope you visit with us next time you're in the Stuart area; have a wonderful day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"If you really want a place to stay and site see this is the place"

5
04/05/2016

I am happy to have stayed there. Staff was great and place was really nice and clean. pool area was wonderful. I plan on taking another trip here soon. The place that is was located was close to a lot of places. We didn't have to drive far which was nice.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear Stefanie S, We thank for taking some time and sharing about your past visit with us here on TripAdvisor. We're thrilled to hear how much you've enjoyed your stay with us and eagerly look forward to your return. Thank you again and have a wonderful day! Regards, Adam Boehm Assistant Hotel Manager

"Outstanding!!"

5
03/05/2016

Gorgeous hotel! the rooms are very clean and the staff goes out of their way to accommodate you. Breakfast is included with your stay and its got quite a selection from fresh scrambled eggs to biscuits and gravy. We were upgraded to a courtyard view at check in and the view alone was breath taking. The pool was heated which made for a nice relaxing swim. I was blown away by the service this hotel offers. Will be back in July.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear javilopez5647, We truly appreciate you taking the time and sharing a few kinds words about your recent stay with us here at the Best Western Downtown Stuart. Our entire team works diligently to ensure our guests experience the quality, comfort and value they've come to know and expect. We are very much looking forward to having you return with us in July; in the meantime, have a great day, and thank you again! Regards, Adam Boehm Assistant Hotel Manager

"The Reviews Were Spot On!"

5
27/04/2016

Traveling on a vacation to the Keys, we stopped overnight in Stuart to visit family and once again Trip Advisor reviewers were spot on in their reviews of the Best Western in downtown Stuart. The property is very well maintained, extremely clean and the rooms updated and comfortable. The same can be said of the pool area with one of the older large motel pools which brought back fond memories of family vacations as a child. The breakfast bar is more than adequate with a friendly attendant moving from table to table serving freshly brewed coffee. Last of all - the price - a great value at under $100 for the night. Now, on to Key West!

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear ASC77, Thank you for taking a moment and sharing your recent visit with us here at the Best Western Downtown Stuart. We're glad we could accommodate you and your family during your trek down to the Florida Keys! Our team prides themselves on offering only the most clean and comfortable rooms at a great value; deluxe hot breakfast, free wifi and the relaxing pool and sun deck being some of the included amenities, just to name a few. We thank you again and hope to see you next time you're in town visiting family; have a great day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"My stay"

4
25/04/2016

Clean rooms. Flat screen tv, microwave mini fridge. Comfy beads, top sheet was a little tattered. polite staff. Nice courtyard large pool area. nice contenetel breakfast & nice dining area.. overall a pleasant experience.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear Jeff G, Thank you sharing your feedback with us here on TripAdvisor. We are glad to hear that your stay was pleasant and the beds were comfy. We do hope you'd consider staying with us again next time you are in the Stuart area. Thank you again and have a great day! Regards, Adam Boehm Assistant Hotel Manager

"Just Good"

3
25/04/2016

It's good for the price. Basic breakfast. Average rooms. Nothing else to add. There were some rare odor outside the hotel. It was on the area. I stayed as a last time called because I didn't want to drive back to miami in late night. Breakfast was average, There were some disorder on the restaurant, and just a few tablets.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear 81giancarlom, We thank you for taking the time and sharing some thoughts about your recent visit with us. We do look forward to seeing you again in the future. Have a wonderful day! Regards, Adam Boehm Assistant Hotel Manager

"Pleasant place to stay"

4
23/04/2016

Staff was very friendly and helpful. Rooms were clean. Pool area was very nice.Convenience of small bar and restaurant in hotel was nice. Adam at the front desk was extremely helpful and exceeded our expectations.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear Bonnie T, We do thank you for sharing your recent visit with us here on TripAdvisor. As we say all the time, our staff here prides themselves on delivering terrific customer service along with exceptionally clean rooms at a value you just cannot beat. It's been our pleasure to serve you and wish you a most wonderful day! Regards, Adam Boehm Assistant Hotel Manager

"Fun in the Sun!"

5
20/04/2016

Normally don't stay at Best Westerns but I decided to stay at the Best Western Stuart because of the great reviews. The hotel did not disappoint. The hotel staff is fantastic; every member smiles and always ask if they can help. The pool area is great.. huge pool, plenty of space, and lush landscaping! The rooms are very comfortable with great beds and pillows. Breakfast with Terry in the morning is a delight. Fresh poured coffee along with a hot buffet daily with real eggs! Couldn't ask for a better vacation. Hotel was close to great restaurants; staff provided directions and recommendations daily.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear ozarkvikki, Thank you for taking a moment and sharing your experience with us here on TripAdvisor. With our comfortable beds, you're sure to get a great night's sleep; couple that with our delicious hot breakfast included every morning and you'll be starting your day off right! Every member of our team puts their heart into their work and efforts here and we greatly appreciate it when guests recognize that and take a moment to let us know. Thank you for giving us the opportunity to accommodate you and please do have a wonderful day. In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Another Excellent Stay at Brst Western Downtown Stuart"

5
18/04/2016

My husband and I came back to Stuart to enjoy the wonderful Flordia weather. This hotel has newly renovated rooms which are very comfortable. We enjoyed our poolside room which had free high speed internet, a 40 in. LED TV, a microwave, and minifridge. My husband has asthma so Pat offered us a room with hardwood flooring. This was a great suggestion! Breakfast did not disappoint as usual with fresh scrammbled eggs, sausage biscuits and gravy, make your own waffles and pankakes, oatmeal station, plus other items. The hotel staff is very courteous and genuine. We were tickled with the oatmeal cookies at check-in. Would recommend staying at this hotel to any family looking to relax ; we have stayed here twice and 5 days is never enough. The location is perfect. Very close to great shopping and dining!

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear LeighBeaty23, Thank you for taking the time and sharing your recent experience with us here at the Best Western Downtown Stuart. We are quite happy we were able to meet all of your needs during your stay with us. Our team here prides ourselves in providing outstanding customer service and clean and comfortable accommodations at an exceptional value. All of our rooms here have been recently remodeled, many of which do enjoy porcelain tiled 'wood planking' and make for a more hypo-allergenic room. We can wait to have you back with us next time you're in sunny Stuart, FL! Have a great day and thank you again! Regards, Adam Boehm Assistant Hotel Manager

"Pet friendly hotel"

3
17/04/2016

I thought this hotel was overpriced at $200+ a night. The rooms were somewhat updated with the flooring but the vents looked like they had never been cleaned---ever. There was atleast 4-5 inches of dust and dirt on the vents in the tiny bathroom. The bed was awful-it was so indented in the middle we kept rolling into each other all night. We chose this hotel because it was pet friendly and centrally located. Refrigerator in the room was convenient to have. We did not visit the pool or breakfast area.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear Brandy D, thank you for taking the time and sharing your thoughts on your past visit with us. We're sorry to hear your displeasure expressed after the fact as we take matters like these quite seriously and would have addressed this immediately had we known. We again thank you and hope you have a wonderful day! Regards, Adam Boehm Assistant Hotel Manager

"nice for price"

4
15/04/2016

I had pneumonia and needed to lay low a couple days. Front desk was helpful. After fever broke 3 days, I wanted my room cleaned and all new linens. I watched them do the bed and never changed bottom sheet, where I had sweated for 3 days, confused me how that was done in front of me. Overall Holiday Inn Express nicer for same price, but beds very comfy and would probably stay again.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear Cathy D, thank you for taking the time share your recent visit with us here on TripAdvisor. We're sorry to hear of this slight oversight and appreciate you bringing this to our attention. We are glad, however, we were able to accommodate and keep you comfortable while you were recovering. We do hope you're feeling 100% now and hope you have a great day. Thank you, again! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"family"

5
14/04/2016

very nice stay. I just did not like the pool temp. it was too much cool but the rest was very nice >?>><>M<>??<>?<<?>?<<>????>?????>?>?>?>?>?>?>?>?>?>?>?>?>>>>>?>?>?//"?.?>>:??>:>/>?>/././.?.?.?>/.:>?;/

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear July c, Thank you kindly for taking a moment and sharing your review with us here on TripAdvisor. As we're now entering the hotter months of sunny South Florida, and in an effort to "go green", we've slightly lowered the heating temperature and use the power of the sun to keep the pool at a comfortable temperature. We're glad you enjoyed your stay with us and hope you have a wonderful day! Regards, Adam Boehm Assistant Hotel Manager

"great stay"

5
10/04/2016

This was a great place to stay. The hotel staff including the breakfast person are all very personable and top notch! You can tell that the staff takes ownership in what they do to make your stay a good one. Very reasonable rate. Nice room. Fast internet. Grounds were clean. Ample parking all around. Close to many restaurants. I'd go back in a heartbeat.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear 413phil413, We appreciate you taking a moment and reviewing your visit with us here at the Best Western Downtown Stuart. Our team does have a very strong sense of ownership when it comes to our roles and we pride ourselves in making sure every visit is an accommodating one. We're happy to have had the opportunity to serve you and look forward to your return. Have a great day! In the Spirit of Hospitality, Adam Boehm Assistant Hotel Manager

"Nice spot"

4
08/04/2016

Helpful staff and quaint little place in a pleasant location. Clean and well maintained grounds with nice room. Parking was a little tight with several contract vehicles parking in center of lot. I would stay again.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear W162FBrobertg, Thank you for taking a moment and reviewing your recent visit with us. The Best Western Downtown Stuart's team prides themselves on providing clean, well maintained and comfortable accommodations to travelers of all sorts. We thank you for choosing to stay with us and hope to see you again next time you're in the Stuart area; have an awesome day! Regards, Adam Boehm Assistant Hotel Manager

"quick get away"

4
03/04/2016

not happy with the loud voices we could hear coming from the pool late at night, and heard lots of knocking noises on the wall/ceilings...but clean, comfortable, and we got lots of rest. The breakfast option was very good, and it was extra early! We love strong coffee, and that is to be desired here, and the single cup coffee provided in the room, not good for 2 people.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear Michael B, thank you for sharing your recent visit with us here on TripAdvisor. We're sorry to hear there were a few disruptions, something our team works diligently on to ensure ALL guests can comfortably and peacefully enjoy their stay. A nice and early breakfast is definitely where it's at, being served til 9:30AM for even those wishing to sleep in later. We do hope you'll stay with us again next time you're in the Stuart area. Have a great day! Regards, Adam Boehm Assistant Hotel Manager

"Good place"

3
02/04/2016

Rooms are put together well and took advantage of the free breakfast. Only disadvantage here was that there is a train that passes by every few hours or so and would actually wake me up in the middle of the night. Sounded like something out of a my cousin Vinny movie haha

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear alexisheng, Thank you for sharing your recent visit with us. Thank you for complimenting the newly remodeled guest rooms, our team strives to ensure our guests have clean and comfortable accommodations. For those looking for a more private room, we might suggest one our courtyard room types. We do hope you would consider choosing us again next time you're in the Stuart area. Thank you so much and have a great day! Regards, Adam Boehm Assistant Hotel Manager

"Great Nights Rest"

5
28/03/2016

My family and I were traveling to Orlando to catch a Disney Cruise. Stopped in Stuart because we were tired of driving. This hotel was a great discovery; it is newly renovated and the rooms are very nice. The beds and pillows are fantastic! So much so we bought pillows when we left. The breakfast is great; it had fresh waffles, pancakes, eggs, sausage, and a ton of other items. The kids enjoyed the heated pool; pool was open until 10 PM which I found different since most hotels don't allow night swimming. Would recommend this hotel to anyone wanting to recharge their batteries in Stuart!

"Don't plan on getting much sleep"

3
27/03/2016

This hotel is clean and the staff is great. However, it is also a very old property and showing its age. The biggest detractors are the trains that run right next to the hotel at all hours blowing the whistle as it passes the hotel. The breakfast is less than appealing but typical for a hotel offering free breakfast. I would not stay there again if I want to get any sleep.

bwstuart, Front Office Manager at BEST WESTERN Downtown Stuart, responded to this review
Dear ajrusso65, We do thank you for taking the time and sharing your stay with us here on TripAdvisor. We do hope you'd stay with us again as you can always request one of our Courtyard room types which offers a pleasant view with a bit more privacy. Thank you again and have a wonderful day! Regards, Adam Boehm Assistant Hotel Manager

"Great time at BW Stuart"

5
27/03/2016

I was very pleased with BW Stuart. The staff was professional and friendly. The room was clean. There was a refrigerator and microwave. There was wi-fi and computers for internet. The breakfast was absolutely great. The train noise was minimal because I requested a room away from the trains. Plenty of parking. Pool looked great although I did not go in it. I'll do that my next trip. When I go back to Stuart next year for spring training I will be staying at BW Stuart.

"Another Great Stay at a Best Western Plus!"

5
26/03/2016

The hotel is newly renovated and is close to Downtown Stuart. The staff is very nice and check-in process is very quick. The hotel has complimentary breakfast in the morning which was the highlight of our stay. We were originally in a curbside room however, after being on the waiting list we were moved to a poolside room. It was definitely worth our time moving. The view is amazing at sunrise and sunset. The hotel allows night swimming which is a plus. If in Stuart you won't go wrong with this hotel.

"Fun Stay!"

5
26/03/2016

I booked through Expedia. When I got to the hotel, Expedia had messed up my arrival date. Adam at the front desk was wonderful. He called Expedia had the problem resolved. They failed to mention I had two dogs as well. He helped me get into the hotel for 7 days with a smile the entire time. The hotel staff has wonderful customer service not just the front desk agents, hotel management is always walking around the property greeting guests, the housekeeping staff comes by non-stop replenishing coffee, tea, and pool towels, even the grounds man stops ;and ask how is your stay and ask if he could help with anything. The breakfast buffet is free and its better than the local Denny's and I hop. The hotel has a wonderful pool; not a small one but a full size Olympic that is heated. The rooms are very nice and clean; the hotel has a wonderful business center which we used daily trying to find a vacation home in the area. The gym is a real gym so you can work off the breakfast from in the morning. If you are looking for a family hotel this is your place!

"Nice Hotel."

5
26/03/2016

This is NOT your typical Florida hotel. The rooms face outside; but this hotel has a wonderful view of the pool and courtyard. The rooms are newly renovated and have every amenity you can imagine. The hotel rates are very reasonable compared to the other hotels in town. The hotel has free breakfast, parking, internet, and no pool fees. I would recommend anyone staying in Stuart to consider this hotel not only b/c of its great location but the staffs amazing service and the free hot cookies at check-in. The hotel does have a bar and grill but it is only open on the week-days. The walk to Downtown Stuart is about 7 minutes.

"Great Stay!"

5
26/03/2016

Our get away to Stuart was very pleasant in large part to the Best Western Downtown Stuart. The hotel staff is second to none. The staff is very friendly and caring. Every staff member smiles and greets you by name. The hot buffet breakfast is great. The food is made to serve daily and Terry the attendant provides a personal touch which is a lost art in the hotel industry. The rooms are very clean and modern. Housekeeping does a great job daily. The hotel has an amazing pool which is heated. The internet is free and fast. I can't wait to go back next spring to Stuart.

"A Nice Place to Stay"

5
25/03/2016

We recently stayed at this hotel after our initial hotel we reserved was unacceptable. The staff at Best Western was friendly and accommodating, arranging a room for us for 6 nights at the last minute. The hotel is very modern and clean, serves a free breakfast and is located close to downtown Stuart. I would highly recommend staying here.

"Beware their accounting."

3
24/03/2016

Accommodation OK but accounting terrible. I and my son and family stayed there over the new year. From the beginning we emphasized we would pay separately. I would pay cash. They took my credit card anyway.I paid my bill in full in cash when I left. Then they mixed up the bills. When I got home i found they had undercharged my son, put his bill on my credit card and then refused to take it off until he had paid up. He had paid the bill they had presented him with in full on leaving.They had given him the wrong bill amount. They denied they had his ccard when they assuredly did have it as he had booked the rooms with it before we went there, and demanded he fill in his information on a form with no amount specified and send it back or i would have to pay up.I had never signed anything to say i would be responsible for his charges, and anyway he hadn't reneged-he had paid he bill they gave him. They had put the wrong amount.This took 2 months to sort out, and they were not truthful about the cards. In the end I got $100 Canadian as compensation, but this was not enough for the time and mental strain of dealing with it and the customer service person was ineffective. It was horrible to come home and find my card had been charged when I had paid my bill in full.

"Great Place to Stay!"

5
24/03/2016

Wow, I wasn't really expecting such a nice stay from a chain such as this, but I have to say it was VERY nice. The rooms were very clean and updated. The service was great - really friendly staff at the counter! Pool area is beautiful and we walked back and forth to downtown a few times with no problem. I would definitely return!

"nice stay"

3
23/03/2016

We stayed at the hotel during a spring training trip. This is a well maintained location with a friendly staff. The pool was very nice. The room was a standard motel room. The toilet and shower were in their own room and the sink faces the beds. If you are a light sleeper, you may want to consider a different location because it's next to a rail line and near an airport.

"The Train"

2
22/03/2016

The hotel called me at 7pm to see if I was coming to check in. I had a four night pre-paid reservation. Of course, I was going to arrive and what time did not seem to me to be any business of the gentleman calling. Weird. When we arrived, the staff was very kind. They also have free breakfast and workout room. The pool is nice, but chilly. They have a nice, small happy hour too. What I missed when making the reservations was there is not an elevator, the rooms open to the outside, and there is a very loud, very close train that runs by the back of the hotel. Wish I would have known that??

"Sleep well & enjoy breakfast"

4
17/03/2016

This is a motel - not a high-rise hotel. The room is clean, the hotel area is well maintained and the staff are pleasant & helpful. Will be going back later this month. The motel features a lounge Monday thru Friday nights (seems a little odd that they are not open on Saturday nights)

"Great service, Bad location"

3
17/03/2016

While the staff, service, and breakfast was to what we have come to expect of Best Western, that is high quality, the location (located near a very active night rail line) and overall "feel" was that of a Motel 6, with the exterior walkways and the lack of privacy due to the room's window looking out onto the walkways.

"BEST STAY IN STUART YET!"

5
14/03/2016

We stayed at the Best Western in Stuart since our other hotel lost our reservations. It was the best mistake that could have happened for our family vacation. The hotel has a wonderful pool and courtyard area; which forced our children to stay outside and enjoy the FL weather. The hotel has a great breakfast: waffles, pancakes, sausage, eggs, biscuits, gravy, fruit, etc. The hotel didn't have hidden charges, everything was inclusive. No extra charges for parking, internet, gym and business center access, or breakfast. The staff was super friendly and helpful. We enjoyed the hot chocolate chip cookies at check in!

"Enjoyed My Stay, Look Forward Coming Back!!!!!"

5
14/03/2016

Stayed at this Best Western for 5 days. Our stay was fantastic. We were lucky to get a courtyard room, which had a beautiful view. The room was very clean and looked as if it had just been renovated. The highlight for us was the free hot buffet breakfast and the gym. They gym was not a typical hotel gym its had plenty of equipment along with a rubber floor so you could do yoga. The hotel staff is very friendly always greeting you with a warm smile. The hotel internet is pretty fast and its free. Our stay was great and would recommend to anyone in the area. We are staying on our way back from the Keys.

"Decent"

4
13/03/2016

Through Trip Advisor we were told that the court yard rooms (with a view of the lovely pool) were the quietest. Previous reviewers were correct. Thank you. The room was fine and it was clean. There was a complimentary full breakfast, which was run of the mill (it was ok: coffee was good). The bed was very comfortable. The pool, for me, was the highlight of the hotel. It really was a lap pool, which I swam in the two days we were staying at the hotel. The landscaping in the court yard was very pleasant. Also, the location was great. It was easy to get around.

"Great Start to Spring Training!"

5
12/03/2016

This hotel was a great surprise! The rooms are newly renovated. The staff is terrific, especially Adam who printed directions daily for us to find places to eat. The hot buffet breakfast, free high speed internet, chocolate chip cookies at check-in, and heated pool were all things we didn't find at our stays at the Clarion and Quality Inn in town. Terry the breakfast attendant made sure we were taken care of daily during breakfast. The housekeeping staff would leave extra tea since they saw we were using it. Will be back next spring training and hopefully they'll have availability so we can stay there the whole time!

"Nice hotel. Clean. Friendly staff"

5
12/03/2016

Great stay. Hotel was Clean, quiet, and friendy. Hotel has exterior entry as most older hotels have however hotel is Very well maintained. Pool looked nice however we didnt try it out. would stay there again. Thank you

"Great value for the money"

5
12/03/2016

Rooms were clean and the staff were very friendly and professional. Location was great and it was so close to everything. Having wifi and breakfast was an added bonus and the pool was great. Would definitely stay here again

"nice stay"

4
10/03/2016

Nice older style motel, very clean motel with good upkeep and kept in good shape. Staff were very helpful with checkin/checkout. good pool. Room was clean, 2 queen beds were comfortable with nicely appointed room, WIFI was good. Pool was very clean with nice sitting areas around pool deck.

"Excellent Best Western!"

5
07/03/2016

This is my favorite hotel in Stuart. My company ABC Liquor just opened a new location and I have been staying here off and on over the last 6 months. The hotel staff is great, everyone is very kind and professional. The hot breakfast in the morning is excellent especially the fresh scrambled eggs vs. fake eggs at the other hotels in town. The cleanliness of the rooms and property is outstanding. The beds are very, very comfortable! Fresh chocolate chip cookies in the evening are a big hit. Have used the pool a few times; enjoyed the view daily.

"Dirty hotel. Rude staff "

1
07/03/2016

My daughter and I just tried to stay at this hotel. First if all, it's dirty and outdated. Secondly, their tv doesn't work. Snowy channels. We called the front desk and, after coming to see that the tv channel we desired (ABC) obviously didn't work, they said we could change rooms in another bldg because the dishes were different. But, upon arriving at the front desk, they claimed we owed $40 more for the room! I said that we only changed rooms because your tv doesn't work, but they would make no accommodations for us. I am in the hospitality business. This isn't how you treat customers. It's shameful! I would never treat a customer this way. Best Western of Stuart is a rotten hotel. Spend your hard earned money elsewhere.

"Spring Training"

3
07/03/2016

Stayed here for the night before continuing to Mets spring training in Port Saint Lucie. The road is a few miles off the highway, but is a decent stay. However, I can't for the life of me understand why this place is getting such fantastic reviews. It's priced moderately, has a pool and reasonably comfortable rooms that at least appeared clean. The hotel though is kind of dinky, with many of the rooms facing outside to a parking lot. Breakfast is good and staff is friendly. Would stay again at a cheaper price.

"Beautiful and Relaxing"

5
06/03/2016

This hotel is the most beautiful best western we have been to. I was informed by the front desk that they had just completed renovations on the hotel and it definitely shows from the minute you walk in the door. The room we got had a gorgeous view overlooking the pool. We only stayed a few nights but as relaxing as it was i wish i could have stayed a few more. Breakfast was free and they have fresh coffee 24/7 in the lobby. It doesn't get much better than this, especially for the price. Best western has exceeded our standards and made a life long customer.

"Great Place to Stay!"

5
05/03/2016

My husband and our twin boys were traveling from Mobile, AL to Boca Raton, FL. We decided to stay in Stuart to visit Bathtub Reef Beach on the way back home. We had to stay in quite a few hotels during our trip but this hotel was by far the cleanest and most comfortable. The staff at the hotel is super friendly, the fresh breakfast buffet is exceptional, the pool and courtyard have a beautiful view, and the internet is free. The hotel has a very nice business center where my husband was able to get some work in. I would recommend staying at the Best Western Downtown Stuart to anyone traveling with children. The hotel facilities and the staff are very family orientated.

"Friendly and Accomodating"

5
05/03/2016

I recently had the pleasure of staying at this Best western while visiting my family in Stuart. I had stayed at a few best westerns before this and never had a problem so i usually try to book with them. The front desk was quick and efficient and they got me in to my room very quickly. The rooms were clean and the courtyard was beautiful. Was definitely an enjoyable stay and if im ever in the area again, I will surely book with them again.

"old and musty smelling"

1
01/03/2016

Stayed at this Best Western. Was musty smelling when we walked in. Had hair in the bathtub and sink. Also hair in a couple of the towels. Floor not clean and the toilet lid dirty. Could not wait to leave.

"Close Encounters of the Worst Kind"

2
29/02/2016

My wife and I stayed at the Best Western in Stuart for a couple of nights visiting with friends vacationing in the area. Although there were some negative reviews we selected this hotel because we liked the location, free breakfast, free wifi and the room price. When we checked in, the hotel appeared to be close to expectations. However when we pulled into the back of the hotel to access our room we were surprised to find several construction vehicles and roofing materials stacked near the rooms. The real surprise was when we got out of the car and the smell and noise of the roofing project was overwhelming. We went to the office to inquire why they would undertake a roofing project in the middle of their busy and were greeted with empty looks and little concern. Fortunately for us when we arrived at our room we were far enough away from the work that we didn't have either the smell or noise to contend with or at least we thought. After settling in we decided to go to the outdoor pool, only to find the noise and the smell to be overwhelming there too. Even our morning walk to the breakfast area was marred by the noxious smell. To top it off on our last evening at the hotel, we found that the rear tire on our rental car was punctured by a roofing nail. When we reported it to the front desk in the morning we were surprised at lack of concern shown. So some takeaways from this stay for us were - you get what you pay for - low quality service and accommodations for a relatively low price (although it was $116/night), a construction site instead of a hotel and a pledge to never stay at a Best Western again.

"Well maintained lodging"

4
28/02/2016

Well maintained facility with nice garden & pool as well as lobby and dining area. Rooms were clean and well appointed. One of the better, quieter air conditioning units we have experienced lately. Did not patrinize the evening dining or lounge.

"Great Escape"

5
24/02/2016

The BW Stuart was a great choice in a good location. Close to restaurant, beaches, shopping, movies. The pool area was like a little oasis. The hotel is well maintained and the staff is extremely helpful. The breakfast is well stocked and enjoyable. A couple of minor issues were quickly resolved. Some other comments mentioned the closeness to an small airport but we did not find this to be a problem. Would highly recommend this hotel.

"Good Hotel"

3
17/02/2016

This hotel is going to renovation as of now, but I couldn't tell because they were really quiet. I was one of the lucky ones who had a new updated room which was great. Overall I think this is a nice place to stay. I stay here every time I come to visit family.

"Great Place to Stay!"

5
17/02/2016

Excellent location, close to wonderful restaurants, just a walk away from beautiful downtown Stuart. Lots of parking, easily accessible from the main road, courteous staff, very clean, very nice breakfast, coffee all day, comfortable rooms, etc.

"Well maintained"

4
14/02/2016

We spent 2 nights and have enjoyed it. This hotel is well maintained and it shows. Our room was updated, clean and comfortable. Internet was working good. The environment is somewhat noisy mostly because of the train but other than that I recommend it.

"Hotel stay"

4
11/02/2016

This hotel is newly renovated, and they are still doing some renovations. It was good for what I needed at the time. The value was good at this hotel, all the other hotels were a lot more expensive for my needs. I only stay one night on my way to a doctor's appointment. I will stay again if I need to. Thank you

"Clean place"

4
09/02/2016

room was very clean, simple. Overall condition could be better but everything was in order. The area might not be the best but for my purpose was the perfect spot. There was a security guard walking around, not sure this make me feel more save or I was in a bad place.

"stuart fla"

4
08/02/2016

wonderful time at best western no nasty surprises . Really like the white sheets and bed items.. best western shows what it s like to feel welcomed and in need of rest. would recommend to friends . wish all rates were a little better.

"Satisfied customer"

5
07/02/2016

We were very satisfied with our stay at Best Western Dowtown Stuart. Very clean and well kept. Pleasant staff. Great free full breakfast. Rooms are set back from Federal Hwy so no traffic noise. Parking convenient.

"Horrible Service"

1
04/02/2016

The beds are so uncomfortable...the pillows are a lumpy mess. We asked for a roll away bed...cost of $15 and we were ok with that. However, the bed showed up 1 1/2 hours after requested. It was late at night and my child was TIRED. When the bed did arrive it had no pillow or sheets. I called up front to have them bring those items. "I'm the only one here right now so I can't until someone else arrives" after another hour of waiting I went to the front desk to get those items since the front desk person clearly couldn't leave. He offered me a blanket but didn't understand why i'd need more items. The "MANAGER" was now there and overheard this conversation. He then proceeded to scold me...telling me they would have put a rollaway bed in our room but our reservation was for 2 people...this was a complete lie on many fronts. They never add a roll away bed first of all...and we had reserved our room through hotwire as 4 people. He then told me it is completely acceptable to get just a mattress to sleep on :( Needless to say I will be contacting Best Western about this "manager" and his questionable professionalism and leaving an employ by himself so he can not serve the people staying at this "fine" establishment. One positivie...it does have a nice breakfast. One more negative don't let the heated pool thing fool ya...nothing heated about it!

bwstuart, Director of Sales at BEST WESTERN Downtown Stuart, responded to this review
We certainly are sorry for not having met your expectations. We have shared your comments with our management team on the specific issues you identified. Please know that you were not charged for the rollaway that we provided to you and truly apologize that it was not delivered in a timely manner. Please accept our sincere apology. We hope that you give us another opportunity to provide you with a superior experience . Sincerely, Barbara Hurley

"Another Great Stay!"

5
03/02/2016

Whenever I am in Stuart, FL I look forward to staying at this hotel. The staff at the Best Western is excellent. They are always willing to help with early or late check-outs, future reservations, or room type changes. I have had to make multiple reservation changes due to the weather and not once has the staff not met my requests. The breakfast provided by the hotel is the best in town. The hotel has been recently remodeled so the rooms are excellent, the internet and parking is free, and the pool is heated. The hotel is very well maintained especially in the courtyard area. I would recommend this hotel over any hotel in Stuart whether you are in town for work or vacation.

"Great Stay!"

5
01/02/2016

We had an amazing time, my family and I. It was just for one night but we felt like we could have stayed there longer. The rooms were nice, breakfast was great and the people were friendly all around. The pool was nice but it was cold so we didn't make much use of it but it looked clean.

"Great Location, Price, and Service!"

5
31/01/2016

This hotel is located blocks away from Downtown Stuart; we were able to walk back and forth from restaurants and shops. The price is very reasonable for the amount of amenities that are provided for free such as the hot breakfast, high speed internet, business center, gym, and pool area. I found that the best part of the hotel was the staff. The first night we got to the hotel the city had a gas leak and had turned off the feed to the hotels pool heater. Every member of the staff was concerned and apologetic over something they couldn't control. As soon as the issue was resolved, the front desk called to let us know. Bryan an engineer at the hotel saw my wife trying to lift her bag into our van; he not only helped her load the bag but also went to the room back and forth twice to get the rest of our luggage! The staff takes great care of the grounds; there are several young men that are always cleaning and rearranging furniture around the pool to make every guest comfortable.

"Very good place to stay."

4
31/01/2016

Very polite people working at check in...they went out of their way to help me... the rooms were very comfortable and clean... the pool area look great very well kept and clean... I was not very impressed with the restaurant but I don't think it was supposed to be... I think the restaurant is there just to be able to say they have one..... there are some great places to eat as well as wonderful bars close by...

"Very helpful"

5
30/01/2016

The staff at the front desk were very helpful during check-in checking into my room it was one of the remodeled rooms which looks very very nice everything was cleaning and fresh the breakfast was also good in the morning they actually have real eggs not that powdered stuff you get at a Holiday Inn.

"Could have been better"

3
29/01/2016

We did not get great customer service and eventually were forced to change rooms. The breakfast was good and staff was helpful and friendly. We were initially told the pool was heated but once we were at the pool, were told it was not heated (making it unusable).

"Great Anchor Hotel to Explore Area!"

4
26/01/2016

This is a Best Western -- not a Four Seasons!! As Best Western's go....it was great. Staff was terrific and helpful, room was comfortable and clean, breakfast was adequate and FREE, free wifi as well. Based on recommendations on Trip Advisor, we stayed in a room facing the inner courtyard (and pool) and were very happy with this location. Hotel is conveniently located, 1 mile from cute downtown area, and close to shopping, restaurants and movies. Would recommend for sure! Slightly inconvenienced when they turned the water off one day. However, we were given advance notice and the opportunity to shower in another room.

"Personal comments"

5
25/01/2016

This was an excellent hotel with courteous, helpful staff and comfortable beds. The breakfast was very good with a nice selection of hot and cold foods. We always try to stay in Best Western motels because they are top notch!

"Home Away From Home!"

5
23/01/2016

The Best Western Stuart is my first choice for hotels in Stuart. The hotel staff makes you feel that the hotel is your home away from home. From the moment you check-in you are greeted with endless smiles. The hotel rooms are new and very clean. The hotel offers amenities that exceed a typical Best Western. The internet is fast and the pool is heated so the kids are always happy. The hot breakfast buffet in the morning exceeds your expectations daily. The best part of the hotel is that they actually have a gym with equipment so you can get a normal work out in.

bwstuart, Director of Sales at BEST WESTERN Downtown Stuart, responded to this review
Thank you so much for taking the time to review your recent stay with us. We are so glad that you enjoyed your stay with us again! We look forward welcoming you and your family back again soon. Sincerely, Barbara Hurley

"Consistently Great Experience!"

5
22/01/2016

I have stayed at the Best Western Downtown Stuart for the last week. I am very impressed how consistent the service and quality of my stay has been. The housekeeping staff takes extra steps in making sure that my expectations are met daily. I have really enjoyed the breakfast buffet that is offered daily for FREE. The rooms are newly renovated, spacious, and clean. The heated pool in the courtyard is a great way to relax after a hard day of work. The hotel also offers free high speed internet. I would highly recommend this hotel for any traveler coming to the Stuart area.

bwstuart, Director of Sales at BEST WESTERN Downtown Stuart, responded to this review
We appreciate you taking the time to review your recent stay with us at the Best Western Downtown Stuart. I am glad that you enjoyed our outdoor heated pool and found our newly renovated rooms to be spacious and clean. We hope that you will stay with us again on your next trip to Stuart. Best Regards, Barbara Hurley

"Very Nice Hotel Rooms Great Staff!"

5
20/01/2016

I have been visiting the Stuart area looking for a new home over the last month. I have stayed at 3 hotels in Stuart while looking for a home; and by far this is my favorite hotel. The rooms are newly remodeled, the price is reasonable, the staff is excellent, and the best part is the free breakfast in the morning. The hotel is very close to Old Town Stuart and numerous attractions in the area. The rooms have free high speed internet, 40 in led televisions, and mini-fridges. The hotel also has a very large pool and garden area that is very well maintained. I would highly reccomend this hotel to any traveler wanting to have a tropical experience!

bwstuart, Director of Sales at BEST WESTERN Downtown Stuart, responded to this review
Thank you so much for the excellent review! We appreciate you taking the time to share with others your experience at the Best Western Downtown Stuart. We are so glad that we are your favorite hotel in Stuart! We look forward to welcoming you back again on your next trip to Stuart. Best Regards, Barbara Hurley

"New rooms Good staff"

4
14/01/2016

I am working in the area for several months. I'm glad I found the BW this pace is better then the other hotels around in the same price range for shore. staff is nice. cleaning crew is on top of their stuff, and if you drink the room coffee every morning you'll start seeing two packets instead of one just in case (its the little things you appreciate after been gone from home for so long). my only complaint is that the train in the area is loud when it come through at night, which is a problem of most hotels in the area. However i switched to pool side and its not noticeable there.

bwstuart, Director of Sales at BEST WESTERN Downtown Stuart, responded to this review
Thank you so much for choosing to stay with us and taking the time to share your experience with the Trip Advisor community. We are glad that you found us also and we look forward to welcoming you back again soon! Sincerely, Barbara Hurley

"Enjoyed our stay"

4
08/01/2016

The hotel is an older hotel for the area, but the wonderful staff made this hotel a good place to stay. We enjoyed the breakfast, the pool and the quiet. The rooms are basic, but very clean and worth the price.

bwstuart, Director of Sales at BEST WESTERN Downtown Stuart, responded to this review
Thank you so much for choosing to stay at the Best Western Downtown Stuart on your recent trip. I am glad that you enjoyed the breakfast and pool area and found our hotel to be clean and quiet. We hope you will visit us again soon! Best Regards, Barbara Hurley

"Looks more like a motel."

3
07/01/2016

My biggest problem was that it had more the appearance of a cheap motel than a hotel. The fact that someone attempted to break into my vehicle in the dark parking lot was concerning. It was the best I could find for $90 per night in prime season. Next time I will pay the extra money.

bwstuart, Director of Sales at BEST WESTERN Downtown Stuart, responded to this review
Thank you for choosing to stay with us on your recent trip to Stuart. I am sorry to hear that someone attempted to break into your vehicle. Please know that I have shared your comments with our nighttime security department to ensure all guest have a safe stay at our property. We hope that you will consider staying with us again. Sincerely, Barbara Hurley

"Wish I could stay forever!!"

5
04/01/2016

This hotel is absolutely phenomenal. The minute I walked in the door I was greeted with a warm welcome that immediately made me feel at home. Nimesh at the front desk was quick and efficient at getting me into my room after 17 hours of straight driving. The room was gorgeous and the bed was beyond comfy. Breakfast is my favorite meal and the fact they have everything from pancakes to biscuits and gravy blew my mind. And it's a buffet no less!! I will definitely be returning in the near future. You have made a life long customer.

"New Year's Trip"

5
04/01/2016

Stayed here on my way to South Florida since rates were cheaper than anything in South Florida and wasn't that far away of a trip from where I was going. Only issues I had was the toilet made a noise when you flushed it but it wasn't an annoyance at night. The shower was still dripping out of its tub faucet when you turned it off but it didn't keep me awake at night or was noticeable unless you were in the bathroom. Breakfast was awesome and plentiful. Fitness Center was good for me too. WiFi was fine on my computer but was sporadic on my phone. Once I turned my phone off and back on, it was fine.

bwstuart, Director of Sales at BEST WESTERN Downtown Stuart, responded to this review
Thank you for choosing to stay with us on your New Year's trip. I sincerely apologize that you had plumbing issue in your room. Please know that I have addressed this with our maintenance department and this has been fixed, we appreciate you bringing this to our attention. Thank you for taking the time to review your recent stay with us, we hope to see you again on your next trip to South Florida. Best Regards, Barbara Hurley

"good for the money"

4
28/12/2015

rooms very clean and all fixtures were in good working condition. pool was in nice condition. numerous rooms were being renovated at the time of our stay. breakfast was average quality (biscuits and gravy were nasty).

bwstuart, Director of Sales at BEST WESTERN Downtown Stuart, responded to this review
Thank you for taking the time to review your recent stay at the Best Western Downtown Stuart. We are glad that you found our hotel to be a good value and clean. We hope that you will stay with us again on your next visit to Stuart! Best Regards, Barbara Hurley

"Nice renovated rooms - trains and planes "

4
28/12/2015

This is a nice hotel with renovated rooms (no carpets anymore) close to a local airport and next to a railway which can be loud though we slept very well. Great free breakfast,fast internet and pool complement a good experience. Amenity provided are good products which is rare these days. I would return.

"Excellent Service and Stay!"

5
27/12/2015

My company has been in Stuart working on opening another location. I have stayed at all the hotels in Stuart over the last 6 months. By far the best hotel in town is the Best Western. The staff is outstanding; always greeting you with a smile and willing to lend a hand with any request. The rooms are new, clean, and comfortable! The Internet is not only free but very fast which is a plus since I like to stream Netflix. I recommend asking to get a courtyard/poolside room since the view is beautiful. Breakfast is the best part of the hotel. Everyday there is a grand buffet breakfast; plus Terry serves endless hot coffee to each table which I have never seen at a hotel.

"A Very Merry Christmas Vacation"

5
27/12/2015

My family and I came to visit my grandparents in Stuart for Christmas. We decided to stay at the Best Western. This hotel was a great surprise! The staff was very friendly; Nikki at the front desk helped us find helicopter tours for our children. The rooms are renovated with great amenities; the hotel is within walking distance of old town Stuart. The hotel has a wonderful pool area that is maintained very well. There is a complimentary hot buffet breakfast which was great since we did not have to spend extra for breakfast. The hotel also had free internet! If you are heading to Stuart, this is a wonderful hotel to stay at with your family!

"Old and Under Construction"

2
26/12/2015

There are not many choices of hotels in this area, so we chose this one because of its proximity to family. Everything about this place is old- furniture, fixtures, a/c, etc. The power saws began at 7:45 am, right outside our door. Got in late, left as early as possible. We would not stay here again.

"Excellent Vacation"

5
21/12/2015

My family traveled to Stuart last week for a wedding. We stayed at the Best Western Downtown Stuart. The hotel has an excellent location since its a few blocks from Downtown Stuart and several restraunts/shops. The rooms are very comfortable since the hotel has been just renovated. The free hot buffet breakast in the morning with Terry is a bonus (eggs, waffles, pancakes, sausage biscuits) The hotel has free wifi and parking also. The best part of the hotel is the staff; everyone at this property is friendly! The pool area is huge and very clean.

bwstuart, Director of Sales at BEST WESTERN Downtown Stuart, responded to this review
We appreciate you taking the time to share your experience at our property with the Trip Advisor community. I am glad that you had an excellent vacation with us and look forward to welcoming you back the next time you are in the area. Thank you for staying with us! Barbara Hurley

"If you like lots of noise - stay here"

1
21/12/2015

To start this hotel is located right next to the train tracks so you hear every train going by on the hour (yes, every hour) blowing their horns and rumbling through. At the time of my stay they also had construction going on which started at 7am. I love pets, however the night I stayed here there were many dogs barking. So to sum it up... If loud train horns, construction and barking dogs are your thing, this is your place. I would never stay at this Best Western location again.

"IF YOU LOVE TRAIN HORNS 24 hours a day then this is the place to stay "

2
20/12/2015

The rooms were fine but the hotel is located right next to the railroad tracks. Train horns all night long. Staff was courteous and the rooms were clean. It is pet friendly so you will hear dogs barking. If you stay here you should bring ear plugs.

bwstuart, Director of Sales at BEST WESTERN Downtown Stuart, responded to this review
Thank you for taking the time to review your recent stay at our property. I regret that you were disturbed by noise during your recent stay with us. However I am glad that you found our rooms to be clean and our staff courteous. I hope that you will consider staying with us again on your next trip to Stuart. Sincerely, Barbara Hurley

"Poor service/"

1
12/12/2015

We booked two rooms a month in advance - asked for first floor facing pool. Was told both parties used canes. Ended up getting one on first floor and one on second. Was not told there was construction going on. We were awaken at 7:30 with saws in room beside us and behind us. Front desk staff very rude and not helpful

bwstuart, Director of Sales at BEST WESTERN Downtown Stuart, responded to this review
I sincerely regret that we could not guarantee you both rooms facing the pool and that you found our front desk staff unhelpful. We did offer you a room on the first floor parking lot side which was declined. Again we apologize that we were not able to honor all of your requests. Thank you for taking the time to review your stay at our property. Sincerely, Barbara Hurley

"Outstanding Room and Impressive Staff!!!!!!!"

5
11/12/2015

This was our first time trying the Best Western Downtown Stuart. The hotel has a great location surrounded by restaurants and walking distance from downtown Stuart. Internet and breakfast were awesome. This hotel is by far the cleanliest hotel I have ever stayed at. The rooms looked brand new and were comfortable and spacious. The hotel staff had smiles that were contagious from the housekeepers to the people picking up the linens. Bryan the maintenance engineer stopped what was he doing to help my husband change a flat tire. If you want a great hotel experience at a reasonable price, this is the perfect stop in Stuart.

bwstuart, Director of Sales at BEST WESTERN Downtown Stuart, responded to this review
Thank you so much for the excellent review of your recent stay at our property. We are glad that you chose to stay with us. We recently just remodeled all of our rooms and are so glad that you found them to be spacious and clean. We look forward to welcoming you back on your next trip to Stuart. Sincerely, Barbara Hurley

"Excellent staff and room!"

5
11/12/2015

To quote my children this hotel was “the bomb and they had a blast” because of the huge pool and courtyard area. Upon arrival Nicole was very helpful with check-in and recommending places to visit in the Stuart area. She provided maps and directions every day with a smile. The hotel rooms are newly renovated and absolutely gorgeous. Breakfast was a wonderful surprise since the hotel provided a hot buffet breakfast daily that had waffles, pancakes, sausage and biscuits, and plenty more to keep my kids excited over 5 days. Terry the breakfast attendant made sure my coffee and plate were never empty. There is always hotel staff on the grounds cleaning and making sure guests are comfortable. I would take the Best Western over any hotel in Stuart. The hotel is very family orientated and the price did not break our bank. I look forward to staying at this hotel on our way back home!

"very satisfied"

5
05/12/2015

Hotel was clean, breakfast was nice, room was clean and comfortable. Staff was very helpful from the front desk to the dining area, to the housekeeping staff. We stay at this Hotel when we come down to visit the family. This was Thanksgiving and it was a very nice stay.

bwstuart, Director of Sales at BEST WESTERN Downtown Stuart, responded to this review
Thank you Ruth for the excellent review! We appreciate you staying with us when you visit your family and are glad that you find all our staff to be helpful. We look forward to welcoming you back again soon! Sincerely, Barbara Hurley

"NICE STAFF, BUT ROOM ON THE OTHER HAND?!!"

3
30/11/2015

We were traveling to Ft Lauderdale for a cruise and stopped to visit a friend who lived in Stuart. We were put in the "Remodeled Area". Yes it had been painted,and everything was clean, but the room had a smell to it that was like it had once been a smoking room, and there was still that lingering musty smell. The bathroom door had so much new paint that it couldn't close. Other issue is the address. Not being from the area, the Street address is actually Highway 1, and not a single sign indicating that the road is Old Federal Highway. We got lost as a result since we were looking for the address listed on the Hotel Literature.

"Another restful night"

5
30/11/2015

This Best Western is in a good location (close to restaurants-a movie theater & a short drive to cute historical downtown Stuart) and has helpful and nice staff. The rooms have always been clean and we enjoy our dips in the refreshing pool surrounded by great vegetation. Nice breakfast location and food too.

"Good value hotel but noisy"

4
22/11/2015

We stayed for one night at this hotel during our recent road trip around Florida, it is very good value, clean with all the facilities you need including breakfast. The only problem is that it is situated very close to the railway line, the huge goods trains with their very loud horns come through just about hourly all through the night. As we were only staying for one night we put up with it but I wouldn't recommend staying for longer if you are a light sleeper like me!

"Surprising Nice"

5
12/11/2015

Not much on Best Western's, but not alot to choose from in this area. We were there only overnight. This is a very nice hotel. Well kept, nice bedding and decent breakfast. Bathroom even has a seperate sink and counter area. One drawback, there is no elevator to 2nd floor, so if have issues with stairs, ensure you get a room on 1st floor. Would go back.

"Quality of room and breakfast"

4
12/11/2015

Ended up staying there three nights. The rooms were clean and orderly. Everything worked. The front desk people were very nice over the phone and in person. They seemed to like the interaction with guests. The breakfast area was nice and airy, clean and neat. Worker came around to clean off the tables and supply hot coffee and hot water for tea, quite often. Overall, rate this place as very good but my best comment is that I,d stay there again if I came back to the area.

"Pool area a 5, room a 2"

3
20/10/2015

Located on Rte. 1 in Stuart, near fabulous little downtown. Over wkend, they had booths. There's a walkway along water, great area. Hotel itself: really nice lobby and breakfast area. Very nice staff. Breakfast was fine. Pool is so clean and one of the biggest we've ever seen for roadway lodging. Pool area and courtyard are fabulous. Not as good: we had older room. They're definitely doing construction in back rooms. Watch out when parking. We parked to side of place. Inside bar was not open.

"great"

5
18/10/2015

change up the breakfast a little , maybe some 1 egg omelets or bacon like.. i stayed here about 25 times in last 2 months. always the same breakfast. . i notices in a couple of rooms the bathroom fan is broken. Best western is a big plus for being pet friendly . The renovated rooms look great. overall im very happy.

"Family road trip"

3
17/10/2015

Brought my daughter's here just for a weekend getaway. Very nice for the price. Plenty of shops, restaurants, and things to do like bowling, movies, etc. Would definitely come here again. Not for an adventure seeker but more for just a plain get away from life.

"Promises not kept"

2
13/10/2015

A promise for a certain room was made to a visiting family member. The counter person even made a note on the computer stating, "Do not change." A most unacceptable change was made. The room was old and needs modernized, the shower was pretty worn out and the toilet flushed slowely.

"Happy guest!"

5
13/10/2015

Great experience... The front desk staff was friendly and accommodating, the property looked great, room was clean, with a comfortable bed, and he breakfast was great too.. What more could you ask for? I would definitely return...

"Great Stay"

4
13/10/2015

After a disasterous try at the Best Western in Port St. Lucie, this hotel in downtown Stuart was a beacon in the night. Great room, great view and Sergio at the desk went above and beyond in helping us find places to eat and shop. I recommend this highly.

"good , no proplems"

4
14/09/2015

good stay , quiet . good internet service . was able to get work done . i will stay here again. my wife and i enjoyed the breakfast. i felt since we were already in the room , they could have made some arrangement for another night , its was inconvenient to pack up and search for hotel in 1 hour., bot there was vacancy+ at clarion hotel across the street.

bwstuart, Director of Sales at BEST WESTERN Downtown Stuart, responded to this review
Thank you for taking the time to review your recent stay with us. I am glad that you and your wife enjoyed our complimentary hot breakfast buffet and our complimentary high speed internet. I am very sorry that we did not have availability for you to stay an additional night at our property. We hope to see you again soon on your next visit to Stuart. Best Regards, Barbara Hurley

"Not just the negatives"

3
13/09/2015

Personnel is very attentive, professional and helpful Breakfast few alternatives Internet connection was very slow and we needed to login everyday Lounge bar also with very few alternatives, but the bartender was very nice the night we were there

bwstuart, Director of Sales at BEST WESTERN Downtown Stuart, responded to this review
Thank you so much for taking the time to review your recent stay with us. We are very happy to see that you found our staff to be attentive and our bartender to be very nice. I am so sorry that you found our internet to be slow and that you needed to put in a password daily. We do hope that you will stay with us again on your next visit to Stuart. Best Regards, Barbara Hurley

"Excellent and affordable place to stay"

5
09/09/2015

The staff and amenities are great. For the money it is a great value. There are a lot of restaurants on Federal highway. The area is a quiet and safe place to stay. I do not have to worry about my vehicle while I stay there.

bwstuart, Director of Sales at BEST WESTERN Downtown Stuart, responded to this review
Thank you so much for the excellent review. I am so glad to hear that you find hotel to be a great value and that you feel safe staying with us. We appreciate you choosing to stay with us and look forward to seeing you again real soon. Best Regards, Barbara Hurley

"Best Western"

3
01/09/2015

have stayed there several times for work. Room clean, parking was ok, there seem to be a lot of work/construction people there. Several times I had to excuse my way up the stairs because people were sitting on the stairs on the phone. Many restaurants close by. Not far from the ocean.

bwstuart, Director of Sales at BEST WESTERN Downtown Stuart, responded to this review
Thank you for choosing to stay with us while in town for work. We appreciate your loyalty to our hotel and look forward to having you stay with us again on your next trip to Stuart. Best Regards, Barbara Hurley

"GREAT SERVICE AND VALUE"

5
25/08/2015

Fantastic staff, great location as well as very clean interior and exterior. Rooms are superb, although the beds are very soft. I would recommend this hotel to couples, singles and families. It has many plus items including the pool, exercise room, great breakfast room and good business center. The staff are willing to assist you and all wear a smile.

bwstuart, Director of Sales at BEST WESTERN Downtown Stuart, responded to this review
Thank you so much for the wonderful review of our property! We are so glad that you found our property to be very clean and our staff fantastic. We hope to see you again soon on your next trip to Stuart. Best Regards, Barbara Hurley