Destination
Strathmore, CanadaExperience Strathmore, Calgary and more, from the comfort of this convenient and affordable hotel within easy reach of Eagle Lake, Heritage Days and the Calgary Stampede. Located off the Trans Canada Highway #1, the Best Western Strathmore Inn makes it easy to travel for either business or pleasure. The bustling city of Calgary is 55 kilometers away, so guests at this Strathmore hotel are just a short drive from the Calgary International Airport, the Calgary Convention Center, the Oil and Petro Show and the annual Calgary Stampede. For those who want to experience the thrill of the rodeo even closer to home, the Strathmore Stampede and Heritage Days is only minutes from the property. Strathmore's many shopping and dining options are also close by. This Best Western hotel is the perfect choice for guests who are attending one of the area's many sports tournaments - from hockey to softball. And outdoor lovers appreciate our proximity to a relaxing round of golf at the Strathmore Golf Course, or fishing and boating at nearby Eagle Lake and Chestermere Lake. Business Travelers will find that they are conveniently located to top global training facilities and agriculture, as well as oil and gas companies. This Strathmore hotel offers all the amenities our guests from a Best Western property. Our 100% non-smoking accommodations - some of which offer direct exterior access - feature full cable TV, free wireless Internet access and a mouth-watering complimentary hot breakfast each morning. After a long day, guest are welcomed to unwind in front of the lobby fireplace, take a refreshing dip in the indoor heated swimming pool, relax in the hot tub, or work out in the fitness center. For added convenience, the Best Western Strathmore Inn provides space for large truck parking. For small-town charm and service with big city amenities, contact the friendly staff at the Best Western Strathmore Inn today! Newly renovated. Free hot breakfast. Free hi-speed internet. Indoor pool. Walk to restaurants.
Best Western
LABEL_ITINERAIRE
"Clean hotel, friendly staff, good breakfasts, big pool"
We thoroughly enjoyed our one night stay at this, clean, well-appointed BW hotel. The front desk staff were friendly and helpful. Our huge king bed, fireplace & jacuzzi suite was excellent. Not only was it spacious, but well laid-out for a very relaxing stay. The bathroom has the jacuzzi tub but also a separate walk-in shower! There's even a little 4-seater dining table. The hotel's selection of TV channels was very good. Though we didn't use it (we had a nice, in-room jacuzzi tub after all), the hotel has a big indoor pool. The breakfast room was also a good size, and we were very pleased with the selection of breakfast items. The breakfast attendant was very friendly and said good morning to us, the sign of a well-run hotel. We'd stay here again in a flash!
"Great hotel if traveling with pets"
Decent pet-friendly rooms available that have direct outdoor access. Room was basic but large and clean, breakfast included was nothing special but had a variety of options. Would definitely recommend for anyone traveling with pets.
"Very accommodating"
It was very short notice , but they were awesome and very friendly, I had to stay in town due to highway closure, they made me feel very welcome, will definitely stay there again , staff was so nice, very clean hotel
"Great stay in Strathmore Alberta!"
We decided to stay in Strathmore, cause it is the closest accommodation to visiting the Giant Dorito in Cheadle Alberta! This point of interest item was worthwhile the drive from Edmonton. It is a huge Statue of 3 fingers stained with orange, holding a huge Dorito!! It is only here temporarily, so it was definitely a “must see” on our bucket list before the snow fell!!!
"Not Pet Friendly and Odour in Room"
Booked a pet friendly room through central booking. Arrived late and forgot to double check with the front desk upon arrival about my dog. When staff discovered the dog the next day, they treated me like a criminal and threatened to charge me $500 for being a liar and attempting to hide my dog. I had to get fairly firm with the manager to explain the situation. When I book a pet friendly room over the phone, I expect one. Yes, I should have remembered to mention the dog upon check-in, but their combative approach to the issue was not helpful in the slightest. The room was a suite and was nicely laid out. It had clearly been renoed recently, but the walls and some of the amenities are dated. The room stunk like stale water and mould. At least the AC blew nice and cold!. I will not be staying with this location again.
Alban Mehmeti, General Manager at Best Western Strathmore Inn, responded to this review
Dear ChrisNdog, Thank you for your feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel accepts pets in Standard Rooms only (the suite you booked is not pet friendly), but most importantly you did not register your pet at the check-in (Hotel Policy is "All pets must be registered"); this could easily cost you $500 and eviction. When you booked through our Central Reservation, they did quote you the Room and Taxes Only, this does not include the Pet Fee. During your stay you did not report any issues with the room, you even asked for extending your stay, now you are saying "Odour in Room" ! Anyways, I hope this serves as a learning experience, that when brining a pet in the hotel room, pet must be registered at the check-in and the fee paid. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. If I can provide any assistance, please don't hesitate to contact me directly. Sincerely, Alban Mehmeti Manager Best Western Strathmore Inn
"needs higher sanitation standards"
lots of issues with the complimentary breakfast and lack of sanitation, I dislike flies being present is a dining area no microwave to heat or reheat food or beverages tables and service area never wiped during our visits, the offerings of eggs and turkey patties was so unpalatable we were to a nearby restaurant for a meal.
"Great place to stay!"
Stopped here on our honeymoon travelling through Canada and had a great stay. Staff were friendly, room was very nice and clean! Place was quite modern and in a good area. Will definitely stay here again in the future when travelling through!
"A great stay , really , I'm not kidding !!!"
This little gem was a pleasant surprise for our trip home after spending a month exploring Canada from Ontario to Vancouver Island. When we arrived and checked in my wife put our luggage on a cart and as I parked the car the young fellow on the desk came out and helped her to our beautiful room . Wow , ya don't see that too often . The room was clean and well appointed and the bed was very comfortable. There was the convenience of having the Roadhouse Restaurant and Saloon with great food right behind the hotel and the security of having an RCMP Barricks right beside us. Breakfast in the morning was great. Our only regret was not knowing about this hotel on out way out to BC instead of staying right in Calgary for a few days . Out of the 20 something hotels we stayed in during this vacation this hotel ranks #1 with us !!
Alban Mehmeti, General Manager at Best Western Strathmore Inn, responded to this review
Dear Bob, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 403 934 5777. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Maxwell Oliveira Front Desk Agent Best Western Strathmore Inn
"King jacuzzi room is a dream!"
The Most luxurious Best Western room we have ever stayed in. Extremely well designed and everything you could want for a comfortable and relaxing stay. Jacuzzi tub, fireplace and dreamy king bed all made for a great stay for my sister and I.
Alban Mehmeti, General Manager at Best Western Strathmore Inn, responded to this review
Dear Connie, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 403 934 5777. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Alban Mehmeti Manager Best Western Strathmore Inn
"Strathmore Stay"
The hotel's location is extremely convenient (right off Hwy #1) and the entire staff is friendly and helpful - I would absolutely recommend staying. The included hot breakfast is a great way to get the day started!
Alban Mehmeti, General Manager at Best Western Strathmore Inn, responded to this review
Good afternoon, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 403 934 5777. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Alban Mehmeti Manager Best Western Strathmore Inn
"Amazing breakfast options!"
Hotel is clean, kind staff and great options of rooms for families. The best part was their dairy free and gluten free options. Was amazed that a hotel finally had things I was able to eat. The room we stayed in had two bedrooms, making it easy for our family to do what works best for us!
Alban Mehmeti, General Manager at Best Western Strathmore Inn, responded to this review
Dear Rhiana, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 403 934 5777. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Alban Mehmeti Manager Best Western Strathmore Inn
"Excellent"
The customer service was excellent. Ryan at the front desk went above and beyond to make us feel welcome. The rooms were spacious, clean and comfortable. The Best Western is definitely the “Best” hotel. Thank you! Karen
Alban Mehmeti, General Manager at Best Western Strathmore Inn, responded to this review
Good afternoon, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 403 934 5777. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Alban Mehmeti Manager Best Western Strathmore Inn
"Will stay again"
Friendly staff, clean rooms, everything I needed. Breakfast was good but wish there was bacon. Checking in and out was easy. Access to everything was easy. Restaurants and gas stations close by. Located right on the highway.
"Wonderful experience"
Everything you would expect in a Best Western Hotel. Very good Breakfast. Hotel is clean, Staff are friendly. Hotel is visible from Trans Canada Highway. Rooms are clean. Finish in the Rooms is well done. Bathrooms well stocked.
"the couple retired from Winnipeg"
Best Western Strathmore is the right location for 1 night stay between Winnipeg and Vancouver It is close to Hwy 1 --clean -reasonable price hotel also good breakfast internet T.V .This is a excellent hotel for stay one night or more than one night
"Strathmore trip"
The hotel was clean comfortable ;staff were friendly and helpful. The continental breakfast provided everything needed and was clean and well kept . We enjoyed our stay at the strathmore best western and recommend this hotel
"Very relaxing"
I enjoy their suites. They are large, comfortable, clean and a nice place to relax. A short drive from Calgary and the price is better than the Calgary hotels. The breakfast had lots of options, was hot and filling.
"Very good stay"
The room layout was very well thought out, with a separation wall for families. The staff were very helpful. Even though the hotel was full the weekend that I was there, it was still quiet and comfortable. I would definitely stay here again.
"Great service always"
Stayed here 4 nights a week for a few months. The staff are always happy. Good breakfast too! There are a few good restaurants nearby. The fitness room is clean and well equipped. Good location and close to everything
"Gem of a hotel in Strathmore, Alberta"
We travel regularly to Strathmore from BC to visit family.and enjoy our stay at the Best Western every time. On our last trip we got a corporate suite, a one bedroom with a king size bed, a fireplace a comfortable living area and a large jacuzzi tub. Very comfortable. Breakfasts are very well done, fresh with lots of selection and including hot items. Wonderful staff, always helpful and friendly. Would recommend the Best Western Strathmore for anyone looking for accommodations in Strathmore.
"Great Hotel"
Great place to stay - rooms are clean and the staff is friendly - great breakfast - internet and pool and fitness centre - thumbs up! We will stay here again. We stay here at least once a month and its always good - Thanks Best Western!
"Great People Make For A Great Experiance"
Chose the Strathmore location over Staying in Calgary, The pleasant, friendly and helpful people made the commute back and forth to Calgary worth the travel. The Old Downtown area with the parks made for great sightseeing walks in the evenings.
"Nice, clean and comfy"
We were in Strathmore for a wedding so we were oart of a block of rooms. The lobby was very quaint and the hotel was nice and clean. The bed was very comfortable and the breakfast was good. We had a problem with the shower, when we reported it to the front desk it was taken care of within half an hour. The one negative is the hot tub seemed to be being refilled on the Saturday morning so we could not use it (waited about an hour & a half but were told still not usable)
"Manager was terrible"
Do not stay here if you are planning to use the pool or want great customer service. We had two rooms booked for six nights and we ended up leaving to go to Days Inn instead. Manager would not let kids jump in pool and yelled at kids. There was no diving allowed, which was clearly around the pool. But apparently jumping into the pool with cannon balls wasn't ok for the manager. He was extremely rude to the point that I asked him to make things better or we would leave. He continued to threaten to kick us out if kids didn't stop having fun and splashing in the pool. He claims this is a private pool so he can decide what is ok and what is not in the pool. So if you want to have fun with your family or group, don't bother staying here as customer service is terrible.
Alban Mehmeti, General Manager at Best Western Strathmore Inn, responded to this review
Dear 811ashley, thanks for sharing your feedback for your 2-nights stay. We apologize that our service did not satisfy your expectations. For your safety and other guests' safety, pool rules have to be reinforced at all times, our main pool rule - No Diving is allowed, in addition, if the management sees that there is a potential risk for our guests i.e. kids pushing each other, jumping with excessive splashing, shoulder riding, running on the deck or other inappropriate behavior we reserve the right to deny the use of the pool.
"Horrible manager with no common sense"
Unbelievable, kids were doing cannon balls into the pool and he came in threatening to kick us out of the pool and hotel because there is no “jumping into the pool”. Told us to read the walls (no diving is all that's stated) and we are threatened to be kicked out due to no jumping. Unbelievable… stay away!
Alban Mehmeti, General Manager at Best Western Strathmore Inn, responded to this review
Dear Brez101982, thanks for sharing your feedback. We apologize that our service did not satisfy your expectations. For your safety and other guests' safety, pool rules have to be reinforced at all times, our main pool rule - No Diving is allowed, in addition, if the management sees that there is a potential risk for our guests i.e. kids pushing each other, jumping with excessive splashing, shoulder riding, running on the deck or other inappropriate behavior we reserve the right to deny the use of the pool.
"Great stay"
This was a very clean hotel. We had an issue with the air conditioner not working but the nice man that did our check in at the front desk came and fixed it for us right away. The room was a perfect temperature and the beds were so comfortable. We will definitely stay again!
Alban Mehmeti, General Manager at Best Western Strathmore Inn, responded to this review
Dear seangram, We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
"Location was convenient"
Strathmore was the right timing for our stay on our trip west. We only needed to stay one night. This hotel is dated - our kid thought the direct access to room from the car was funny. Room was mostly clean. Breakfast is available with basic choices. The front desk clerk also did the breakfast prep. One thing they may want to work on -- she wore her rubber gloves from the breakfast area to the front desk where she touched things there then returned to the food area without switching gloves! Basic food prep/hygiene.
Alban Mehmeti, General Manager at Best Western Strathmore Inn, responded to this review
Thank you for bringing this matter to our attention. I'm very sorry we failed to meet your expectations. I would appreciate another chance to earn your business.
"Wes"
It looks like a old motel but it's fixed up really nice and the service is excellent. Staff were friendly and rooms we excellent. Breakfast was a very good selection. Have no issue staying here again.
Alban Mehmeti, General Manager at Best Western Strathmore Inn, responded to this review
Dear wknight2021, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
"perfect spot to stop before hitting the rockies mountains"
I was Moving from Newfoundland to BC (military) and I was looking for a place to stop before hitting the mountains. I have to say it's a way better location to stop compare to Calgary because it's a small quiet community where you can get a good rest (not very noisy). if you are traveling with a trailer they have a couple nice spot in the rear of the building to accommodate you. The front parking could use some leveling though but is fairly big to park big pickup trucks. Also the Hotel is right next to the roadhouse restaurant with excellent steaks, brisket, local craft beer,etc. I would definitely go back there in the future if I ever travel this way.
"Favourite Hotel"
I've stayed at the Best Western Strathmore Inn at least five times, and it's my favourite. Travelling with a pet isn't the easiest, and having a room with direct access outside adds a lot of convenience for me. The room is always clean, spacious and has all the conveniences I look for at a hotel room. The price can't be beat either!
"Great place for stay"
Travelled with a small dog and given a room with outside access which was great. Room was large and comfortable- we will stay here again. Area has easy access to the highway and there are a number of eating choices in the vicinity.
"Stay"
Loved the location. Easy access to dog walks restaurants, hwy 1 and all other amenities. Felt very safe with RCMP station right across the road. Room was clean. Location was nice and quiet and the front staff were a pleasure to deal with and were always very helpful. I would stay there again next time I am in the area.
"Best Western Strathmore"
To begin with, I was very well received upon arrival by front desk staff. Checkin was easy and quick. The front desk person used my name when speaking to me, and finished off registration by providing a bottle of cold water, which was a treat, as I had arrived by motorcycle on a warmer day. My room was very comfortable, and very quiet. Breakfast was excellent, with lots of selection. I chose the hot items. Checkout was quick and easy. I will definitely stay at Best Western Strathmore again.
"Great Stay at BW Strathmore"
Just a great stay. Needed to get out of the big city for a few days to relax. The staff were amazing at the Strathmore BW. Pool was great as there were not a lot of people using it and it was clean. For the price of the suite I had, I would have paid more.
Alban Mehmeti, General Manager at Best Western Strathmore Inn, responded to this review
Dear Valued Guest, Thank you for sharing your feedback. We are glad that you enjoyed your stay with us and feel very fortunate to have such a lovely team here. We value your feedback and hope to see you soon!
"Convenient location and nice hotel"
This is a good place to stop for the night if travelling the Trans-Canada highway across Alberta. This hotel is right beside the highway. The rooms are clean and comfortable. Everything looks attractive. The breakfast was good (and we were thankful that they resumed breakfast service now that pandemic restrictions have been lifted).
"Pleasant stay"
Well prepared room leaving no doubts re. sanitary requirements, pleasant staff, tasty breakfast very good experience overall. Convenient check in on line, express check out. No restaurant but for an overnight stay on the road an excellent choice in this price range.
"Fantastic Staff"
We had an interesting trip. When we first arrived the air conditioner in our room made a horrible screeching noise. As we were heading out for a few hours, we notified the front desk of the issue. When we returned we were contacted by the front desk and they said they could not get anyone to come in and fix it for a week. Which we understood completely. Strathmore is a small town and is often hard to get needed services. We said we would be fine with the room and just not use that Air Conditioner (there was another one in the bedroom). At first they offered a lower priced room, however we wanted our jetted tub. When your old like me you get a sore body and a jetted tub feels amazing. So we declined and stayed in our room. However, a few minutes later, the front desk called again and offered us a more expensive suite for the same price we were paying. We of course accepted. Everything was great, the air conditioning worked and we were able to do continue the enjoyment of the jetted tub.
"Home away from home"
Great hotel with great staff with a pool and hot tub and they feed you breakfast too. This is my go to when ever I visit this lovely community. Great location and excellent value, definitely worth being a Best Western member.
"Great Hotel"
Quick check in, very friendly staff. The room was very clean and fresh smelling. Bed was very comfortable as well as pillows. One of the best hotels we have stayed in. Would definitely recommend this hotel for your needs. Could not ask for a nicer cleaner place. Breakfast was a great start to the day.
"Good Value for the Money"
Very clean and we liked the ability to park right outside our door. Friendly staff and efficient check in. The bedding needs to be upgraded to duvets, but otherwise it is adequate. We would stay there again.
Alban Mehmeti, General Manager at Best Western Strathmore Inn, responded to this review
Dear djdlmd, Thank you for your great feedback. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group's We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. As part of our enhanced cleaning protocols, we are not using duvets, but triple sheeting. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
"Always good"
A comfortable quiet place to stay. Excellent staff The owner can be proud of this hotel. Have stayed at this property on a number of occasions and each time I've been impressed. I highly recommend this hotel.
Alban Mehmeti, General Manager at Best Western Strathmore Inn, responded to this review
Dear John W, Than you for the great review. Your positive comments are very much appreciated by our staff who work hard each day to make sure valued customers like yourself, are looked after. We appreciate your business and thank you for highly recommending our hotel to other travelers. We hope to have another opportunity to serve you in the future!
"Fast stop on hwy 1"
Checked in about midnight on Saturday feb 20th to the nicest night front desk agent. He was so friendly and glad to see someone still dedicated to his job and customer service. Beds were comfy. Left in hurry in the am and front desk agent in the morning bagged me some muffins to go. Looked like a nice breakfast. We stayed at days inn on the way to our trip and best western was better - gave water bottles to best western rewards members, better service, offered breakfast and softer beds. Best western is a good choice for a quick stop on the highway! Thanks!
Alban Mehmeti, General Manager at Best Western Strathmore Inn, responded to this review
Hello Jody12345, Thank you so much for taking the time to leave a review. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued BW Rewards Member. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group's We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
"***Great service***"
Check in was quick, friendly & eazy. Breakfast was fantastic. I stay at many hotels and with covid-19 I was getting tired of bagged breakfast. It was nice to have a hot breakfast. I stayed on Halloween night and it was nice and quiet to sleep. I will make this place my place to stop.
Alban Mehmeti, General Manager at Best Western Strathmore Inn, responded to this review
Dear lancepreston59, Thank you for taking the time to write such a fantastic review. We are very happy you enjoyed your stay time and time again, we always strive to accommodate our guests with the perfect stay. We hope to see you back soon!
"Cheap but not great..."
Rooms are tired. Bed was covered with two thin sheets and the very thin sad blanket you could imagine. No comforter, not thick blanket. Bed was lumpy from use, so I suspect old. Bathroom so tiny and dim. The door of the bathroom actually stopped right in front of toilet so you had to sit crooked! Bathroom so small if you did want to close the door you had to brush against the toilet,, : (. But it was clean and it had a microwave and fridge and coffee maker that all worked nicely. nice to have outside access for the pet room. I also wonder do people with pets always get the old dingy rooms?
Alban Mehmeti, General Manager at Best Western Strathmore Inn, responded to this review
Hello j9erBC, I am reaching out to you today on behalf of our team. Firstly I would like to personally apologies for your inconveniences. We recently completed the phase 1 of the renovations. One of the items we are going to address on the phase 2 of renovations is the bathrooms. Due to COVID-19, it is recommended to use triple sheeting, instead of duvets. Once we get back to normal we are going to use duvets. Once again we apologize for this not satisfying your sleeping needs. We are not Pet Friendly hotel, but we accept pets in Standard Rooms on 1st Floor Only for an additional fee of $20 per day. Our Standard Rooms come with either 2 Queen Beds or 1 King Bed. Thank you for sharing your review. Should you wish to reach me, I am happy to hear from you. We do not want you to be dissatisfied with our service and hospitality.
"Rural Diamond"
I travel for business, often in the area. Normally I stay in Calgary, this time as I was travelling East after meeting in Calgary I decided to stay in Strathmore. An excellent idea. The hotel is placed on the main road but back far enough so it is easy to access yet far enough back there is little street noise. The parking is expansive. It shares a lot with many amenities so you can walk to get anything you might want to have in the room or go out for a bite (nice to be able to walk after a day of driving rather than have to drive again for food). Staff was extremely thorough and courteous, the best I have ever experienced. And in a pandemic it is nice to be out of a major centre, the hotel is close enough to use to make meeting in Calgary without undue challenge and it also avoids morning and evening rush hour traffic.
Alban Mehmeti, General Manager at Best Western Strathmore Inn, responded to this review
Hello darylmahoney, We really appreciate your awesome feedback. Our team will be delighted to read your comment. Thanks for being such a great stakeholder for our hotel, and we hope to have the opportunity to welcome you back again soon. Kind Regards!
"Better suited to travelling technicians?"
The reasons for choosing the Best Western Strathmore were that it met three important criteria: 1) Not in Calgary - a potential COVID-19 hotspot during our stay, 2) Pet Friendly, and 3) mid-priced. While not brand new, and dominated by earth toned everything, the room was clean and comfortable enough and the beds were fine also. Among the positives were that the room was among the more spacious that we'd had during our 7-day road journey from Southern Ontario to BC. The room included a small desktop and adjustable workstation chair was an upholstered sitting chair. We had our take-out dinner on the table using the workstation chair and an Ottoman for seating. The room temperature is controlled via a wall thermostat (thank goodness is becoming increasingly common) and there is ample counter space in the bathroom. As seems to be consistent from Northern Ontario and Westward the mini-fridge seem quite capacious. This is certainly different compared to the places I normally stay for business travel (mostly major chains in the US). The television is a modern narrow bezel flat-screen with HD cable, it is a bit on the smaller side compared with most we had during our trip. As is common with mid-priced hotels, there is but a single night stand between the two queen beds. One nicety was the availability of table height AC and USB charging outlets. Check in was efficient and the attendant seemed quite friendly during the 5-minutes (max) that we interacted. We were given our room keys and told to reach it by going back outside, and not to use the interior hallway. We had a room on ground level with an exterior door on the East side of the building. We were also given a couple of forms to fill out to select our bagged breakfast and told to bring them back by 10PM. Regrettably, we surrendered to the comfort of the room and never returned the forms so no breakfast for us in the morning. A couple of generic 'default' breakfasts on hand would have been nice. On the more mediocre side were that our door didn't actually fit flush. If you refer to the photos you'll see the light coming in through a gap near the bottom of the door. The door seemed warped, like someone had slammed it against something jamming the base of the door at some point. The vista out the window and door is the back of the strip mall across the parking lot, not exactly a holiday view. Finally, going back to the title of the review, the evening we were at the Best Western Strathmore, the lot was filled with commercial vehicles from vans and pick-ups to large vacuum trucks. While the vehicles themselves were not problematic, many of the all male operators had congregated outside a few doors to enjoy each other's company and have a few pops. Still not a problem. Unfortunately, some of the 'boys' were a bit forward with their invitation to my young adult daughter to join them. Nothing rude, but she was discomfited. I mention this only as information should a testosterone heavy environment be a potential consideration. (The local RCMP detachment is right across the street so I doubt it ever really gets rowdy, plus its proximity might be a reason for those with expensive commercial equipment to choose the the Best Western.) In summary, the room was comfortable enough. The grounds are definitely industrial-ish and I would accept staying here again. I would also, however, evaluate alternatives.
Alban Mehmeti, General Manager at Best Western Strathmore Inn, responded to this review
Dear Olde_biL. We would like to thank you for your feedback, we will definitely be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We pride our hotel on being a clean and safe place for all of our guests to feel welcome and comfortable in. We are serving Hot Breakfast now, and our indoor Swimming Pool & Hot Tub are open following the guidance of Alberta Health Services in order to ensure everyone's safety. Our guests are split (about 60/40) between Corporate/Crew and Leisure guests. The night you stayed with us, we had a big crew in house, and I apologize that they made you and your daughter feel uncomfortable. Please feel free to contact me directly. Once again your feedback is important and we thank you for your candidness. Stay Safe, All the best.
"Just ok"
I was expecting more from a Best Western hotel, but the room was adequate. The pillows were not great but they seldom are in a hotel room. Our room was on the second floor and there was no elevator. The temperature was too warm - the suite we had was not designed well. the bathroom was not central and the air conditioner was also not central which didn't give sufficient privacy or temperature control. There was an adequate bagged breakfast because of Covid- nothing great.
Alban Mehmeti, General Manager at Best Western Strathmore Inn, responded to this review
Thank you very much for taking the time to write a review. Our guest's satisfaction and comfort is our #1 priority, we are sorry to hear that we couldn't provide you with that. We strive for perfection and do not like to see our guests disappointed in any way. We hope you give us the opportunity to let us provide you with a better experience in the future.
"Average"
Staff very friendly and courteous. No elevator, so if you have large bags or a lot of stuff, you'll need to use the stairs. Staff will take it up for you. The pillows they provide are hard and one stuffed. If you like waking up with a kink in your neck, then they're great. Went to Walmart to buy a couple pillows that were acceptable. Bed mattresses were comfortable. The breakfast that they said they provide is just aa few items in a bag for each person due to COVID.
Alban Mehmeti, General Manager at Best Western Strathmore Inn, responded to this review
Thank you for taking the time to review our hotel. Our team values all of our guest's comments, positive or negative, so that we can continue to make improvements to our hotel. We apologize that your stay with us was not what you were expecting. We have now started to serve Hot Breakfast. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
"Super clean"
A very high Covid 19 protocol is followed by this hotel which was appreciated.The room was spacious with comfortable beds ,amenities in bathroom and a bagged breakfast to go.We were required to wear masks & they provided sanitized pens to sign in ,the bed had no bed spread to prevent Covid19 virus.
Alban Mehmeti, General Manager at Best Western Strathmore Inn, responded to this review
Dear BrianSandy_11, Thank you so much for taking the time to leave a positive review. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group's We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
"Pleasant & Wise Management "
Amenities are excellent. Swimming pool is open and available provided you reserve a time slot for your family only. Although breakfast was provided in a bag it was nicely done and thought out. The last Best Western we were at we had to line up to get a cover for our coffee cup. Here the coffee cup covers were wrapped in Cellophane in advance and put on top of the cup and then sealed. No waiting because they thought it a out. Front desk extremely Pleasant and helpful. I give it a four out of four stars.
Alban Mehmeti, General Manager at Best Western Strathmore Inn, responded to this review
Dear O2582PYmartink, Thank you for your great feedback. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group's We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
"Great Hotel"
Very efficient and friendly staff. There had been an Internet error regarding my arrival date on my original booking. Once discovered days before, the hotel staff was very accommodating to allow me to stay at the proper date for no additional charge, and I was even given an upgrade!
Alban Mehmeti, General Manager at Best Western Strathmore Inn, responded to this review
Thank you so much for taking the time to leave such a positive review. We are so glad to hear that we offered convenience and flexibility during your stay with us. We'd love to have you again!
"Traveled during Covid-They have done a great job"
Hotel was clean and the front desk guy was very friendly and efficient. The bed was comfortable This is a convenient location with lots of free parking They have put together take-away bagged continental breakfasts during the covid restrictions which was a nice touch. I would stay here again when in Strathmore.
Alban Mehmeti, General Manager at Best Western Strathmore Inn, responded to this review
Hello worldwalker79, Thank you so much for sharing the feedback regarding your recent stay with us. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group's We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
"Home away from home"
Excellent hotel - clean room and excellent service - my go to when I am visiting friends in Strathmore, great staff, great location and great T.V. Will definitely be back on my next trip. Even got a grab and go bag upon checkout
Alban Mehmeti, General Manager at Best Western Strathmore Inn, responded to this review
Good Day bhorkoff, Thank you for taking the time to review our hotel. We're glad to hear the cleanliness of our hotel was up to standard, as well as our the service provided by our staff. We're very pleased to hear you liked our location and TV. Hope to see you again soon!
"Exceptionally clean"
We were very impressed with our recent stay, especially during Covid. Room was exceptionally clean and we felt the hotel went above and beyond to make sure guests felt safe during Covid. Breakfast was very well thought out and available for contactless pick up in the morning. Would definitely stay again and will recommend to others.
Alban Mehmeti, General Manager at Best Western Strathmore Inn, responded to this review
Dear MichelleandAl77, Thank you for your review. We are glad that you enjoyed your stay. We always strive to accommodate our guests with the perfect stay. Your positive comments are very much appreciated by our staff who work hard each day to make sure valued customers like yourself, are looked after. We appreciate your business and thank you for recommending our hotel to other travelers. We hope to have another opportunity to serve you in the future. Best Regards, Alban
"As good as Covid allows"
Very careful and systematic approach to keeping staff and guests as safe as possible during these uncertain times. I appreciated their attention to details. A 'take out' breakfast is a disappointment, but done with an eye to safety for us all.
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Thank you for taking the time to write such a great review. We are very happy you enjoyed your stay with us. We always strive to accommodate our guests with the perfect stay. We hope to see you back soon!
"Safe stay"
Very clean and sanitized during this Pandemic, Price for the room was above and beyond more than fair. Proper PPE was worn by staff at all times and the staff were friendly. I would recommend this hotel to anyone wanting to get the biggest bang for their buck and spend some time away from the Pandemic, even if only 2 nights.
Alban M, Front Office Manager at Best Western Strathmore Inn, responded to this review
Dear brien246, Thank you so much for your wonderful review of your stay! It is times like theses where your wonderful words are much appreciated ! We appreciate your wonderful comments on the cleanliness of our rooms. Our goal continues to be around the care and confidence of our guests and our associates. With the onslaught of the global pandemic, we enhanced our cleaning protocol. Thank you for recommending our hotel, we look forward to welcoming you back soon! Stay safe and take care!
"VERY NICE STY"
Really enjoyed our stay at this best western. Room was very nice and clean. always been a hilton stayer. But will be staying at more best westerns from now on. Beds and pillows were real compy Great breakfast to start our day
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Thank you Christine T for sharing your feedback regarding your stay. We were pleased to read that we were able to make your stay comfortable. We do our best in offering a variety of breakfast items to make sure that our guests can have a great start to their day and we're glad that we were able to deliver excellent service. We hope that you would stay with us again!
"Great stay"
Stayed here a couple times for hockey tournaments and the staff are always very accommodating, even for larger groups! Only complaint I would have is that they don't have a conference room that can be rented. Rooms are clean.
Alban M, General Manager at Best Western Strathmore Inn, responded to this review
Thank you 795nadinea for the amazing review. We are very happy you enyoyed your stay time and time again, we always strive to accomodate our guests with the perfect stay. We hope to see you back soon!
"Terrible!!!"
This hotel was the worst hotel I have ever stayed in! We were moved from room to room 3 times within 12 hours. The first room was so loud that no one slept all night, when I complained they agreed and said yes that room is terribly loud, then my 7 year old daughter helped me haul all the luggage upstairs to a new room (no elevators and the rest of the family was at hockey) got everything in there and the room smelt absolutely terrible. they then said, said oh yes the bathroom was just painted you'll have to move again. When moved to the 3rd room I asked for a free nights stay or some compensation as I was extremely irritated by this time. At checkout I was given a $20 discount. Pathetic. I will never stay there again and I advise anyone against it. Terrible customer service.
Alban M, General Manager at Best Western Strathmore Inn, responded to this review
Thank you for taking the time to review our hotel on TripAdvisor. Our team values all of our guest's comments, positive or negative, so that we can continue to make improvements to our hotel. We apologize again that your stay with us was not what you were expecting, and I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
"Great location, friendly professional staff."
Well situated in Strathmore, Alberta, this hotel is a welcome break from the long drive on Highway 1 coming from the east, before you get into the rush of Calgary. Much more cost friendly than in Calgary too. Friendly helpful staff, an excellent breakfast, and a relaxing hot tub make this an ideal spot to stop and relax.
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Thank you C130COdavidg for sharing your kind words regarding your visit at our Best Western hotel. We would like to thank you again for choosing to stay with us after your long drive on highway. We are pleased that you enjoyed all the amenities that our hotel has to offer and that you had a great stay. We look forward to welcoming you again!
"Great place to stay if in Strathmore"
The staff are all great and very kind. The rooms are clean and smell good. The breakfast in the morning is wonderful and the hot tub is very relaxing !! The internet is very reliable and I the temperature of the room is very easy to control.
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Thank you Vancecook4 for your great review! We are very pleased that you enjoyed your stay with us and had the opportunity to experience all the amenities that our hotel has to offer. Our staff take great pride in ensuring our guests have a great stay. We value your feedback and hope to see you soon.
"Great nights sleep!"
First, the desk staff was great and fast. I was ion my room within 5 minutes of walking into the lobby. The room was spacious, the bed comfortable and the Wi-Fi very adequate for my work needs. The coffee in the breakfast room was fabulous!
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Thank you so much for the great review! We are happy to hear that you enjoyed your stay with us, as well as everything that our hotel has to offer. Hope to see you again soon!
"A stop on the way through"
The lady at the desk was pleasant. The room was clean. Breakfast was varied. We had a pet friendly room which was appreciated. I was concerned/perturbed by the alley/ parking lot that the ground floor room accessed directly
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Thank you very much for taking the time to write a review. Our guest's safety and comfort is our #1 priority, we are sorry to hear that we couldn't provide you with that. We strive for perfection and do not like to see our guests dissapointed in any way. We hope you give us the opportunity to let us provide you with a better experience in the future.
"BW Strathmore continues to provide excellence!"
Over the years BW Strathmore has never disappointed. They continue to include breakfast, even with GF options, well maintained property, ample sized rooms, a hot tub & pool that function & fantastic staff! Thank you!
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Thank you for taking the time to write such a fantastic review. We are very happy you enyoyed your stay time and time again, we always strive to accomodate our guests with the perfect stay. We hope to see you back soon!
"Nice updates"
I have stayed at this Best Western off and on for over 15 years. I was impressed with the renovations and updates since my last visit. Staff was helpful as always and a you are only minutes from a wide variety of restaurants
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Thank you for continuing to being a loyal member. We're glad to hear such great feedback about all the renovations we've made to our hotel to keep our costumers satisfied. We always strive to accommodate our guests with a perfect stay. Hope to see you back soon!
"Clean rooms"
Rooms are very clean. Rates are very good. Staff were very helpful and answered all questions I had. Hotel is very easy to access and has lots of parking available. Breakfast items are good and a good selection to choose from.
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Thank you for choosing our hotel and for taking the time to write a review. We are so glad to hear that you enjoyed your stay. We do take pride in catering to our guests' needs the best way we can by providing exceptional customer service. We would love to welcome you back on your next visit to Strathmore.
"Very Reliable Hotel!!"
I've been staying at this hotel for over 16 years now. Always predictable, friendly staff very clean and quiet. Very well maintained. Lots or parking for trucks and trailers. Safe parking lot, never a break in. The best place to stay in Strathmore.
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Thank you for your continued loyalty, it is appreciated. We look forward to providing you with the same comfort and safety in the future.
"Never again. "
I was extremely disappointed in this stay. The night before I had stayed at a Best western in Calgary and they had a promotion on that if you stay in a best western 2 nights over a certain period of time, you earn a free night. After a long day in Calgary, I was headed home. Along the highway I was pretty tired and thought maybe I should take advantage of the second night and then earn a free night to use later. I arrived and asked the desk about the promotion and asked if it would apply. They said it would. I said I needed a 2 queen bed room for me and my kids. They indicated they had rooms. I went to get my kids and came back to check in. The desk lady offered us a "free upgrade" to a room that was supposed to be a suite. She said it was two queen beds and but the room is seperate into two rooms. Seemed great! We do the long check in process and I pay, NOW she tells me that i will get my voucher for the free night within a week, but it has to be used within 70 days. I was taken back by this as I have no plans to travel anytime soon, and one of the only reasons I chose to stop was due to this promotion. I was upset but tried as now we had been doing check in and what not for over 45 minutes. We go to room and it is small, old, dirty, and two double beds. My two teenage boys didnt come close to fitting together comfortably on one. This room was not at all close to the standards of best westerns I have stayed in before. Desk lady told me there is only one other room available and it is way back in the basement and even worse then the one she gave us. We decided to try make it work. The rooms heat/colling system is a disaster. Due to the wall, the heater and air conditioner is in one room, and the thermostat in in the other. So the room was either 3 degrees, or 40. Nothing in between. My kids kept waking up upset cause they were so cold and then way too hot. My room was so noisy from the fridge that rattled all night and the noise in hallway that didnt quit. I switched beds with them at 245 am. I couldnt beleive how inconsistant the heating was. We had two flimsy blankets for the 3 of us, no spares in closet. Needless to say, we paid a bunch of money to stop in a hotel and get no sleep. At 6 am, we decided to get the heck out of there. I told front desk staff my complaint, although they were nice, they said they could only give me $15 off my room rate. Whcih is better then nothing but they shouldnt be renting rooms like that out in the first place. We didnt even sleep. This hotel is not at all up to the best western standards I am used to and I will never return. I should have just kept driving, saved my money, and stayed in my bed which was just two hours down the road.
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Thank you canadianworldtravelr for sharing your experience. We apologize that we did not meet your expectations. Our housekeeping staff strive daily to ensure our hotel and guest accommodations are top notch clean. We will definitely be looking at how these standards were not satisfied in this instance to make sure that this is not repeated. We usually do not have guests complaining about noise even when they are on the ground floor, but we do have staff on hand 24/7 to assist if you should encounter any issues. As for the heat/cooling system of that particular room only, we are working on a solution. We do apologize that your boys didn't find the bed comfortable enough, but rest assured that the beds on that room are Queen size. Regarding the Fall 2019 Promotion, the rules are outlined by our head-office for every BW property the same (including the one in Calgary). The free night voucher will be sent electronically to the Member's email address only within 2-3 weeks after the completed eligible nights. Best Western Free Night Vouchers expire a maximum of 70 days after fulfillment (expiration date will be included with the digital Free Night Voucher). We hope you will consider staying with us again so we may provide you with a better experience.
"Unfriendly front desk staff"
Had to make an emergency trip to Strathmore from Abbotsford. Charged 3 hours extra After staying 3 nights cause my wife and I were tied up in a emergency family meeting and informed the front desk staff of this and we might be a little late. Asked for a late check out and said only way was to pay almost the full night rate. I've stayed in many MANY hotels and motels over the years due to work. But for this family emergency trip this actually had to be the worst hotel and experience I've ever had. Might have to Airbnb it before staying at this BW ever again and I'm suppose to be coming back to Strathmore for a week every month for the next 18 months due to this family situation.
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Thank you for taking the time to review our hotel on TripAdvisor. Our team values all of our guest's comments, positive or negative, so that we can continue to make improvements to our hotel. Regarding your concern, our staff informed you that our check-out time is at 11am, he offered you a Free Late Check-Out for 12pm, but you had asked for 3pm late check-out. We informed you about our late check-out fees, you were agreed with paying $40 for checking-out at 2:10pm. We apologize for the inconvenience you experienced, but we were at 95% occupancy that night so we couldn't accommodate your request for free check-out at 2pm. We apologize again that your stay with us was not what you were expecting, and I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
"Great hotel, clean, comfy beds"
Was a great hotel. Very friendly people. Breakfast staff was especially awesome, front desk very friendly and helpful. Would definitely stay there again. Pool was a bit cold, but kids jumped in and had fun anyways!
"Hands down the Best Hotel in Strathmore"
Better than fantastic. There are too many positives to list them all, but here goes: #1 The most comfortable Bed we slept on during Stampede, because it did not dawn on me too reserve rooms for Stampede we were had to search out a new room every night because Hotels were booked solid even in the surrounding communities of Calgary during Stampede, even as far out as Strathmore. We stayed in all of the other hotels in town and the Best Western is Light Years ahead of any other accommodations in Strathmore, or Okotoks. Beds were Kings and so Verry comfy. The Continental Breakfast is one of the best we have experienced in any hotel, anywhere. Fantastic! We stayed at Days Inn the first night, and the Days Inn breakfast was brutal. The staff at the Best Western is top notch in hospitality, helpful; got us a room overlooking the car. Everybody is so pleasant at the BW. Neither of us had stayed at a Best Western for many years, I am so jealous because I feel we have been missing out on this great Hotel experience. There is a cool railroad restaurant in the parking lot c/w a nice bar downstairs, a character bar and only 100 steps away. The room was only $13CAD more than Days Inn, but easily worth the money. I worked out of town my whole life, I am telling you this Hotel is a true hidden Gem with a pool. Loads of parking with a great staff.
"Loved the Queen Suite!"
We enjoyed our night at the Best Western Strathmore Inn, and especially the Queen Suite which offered a separate room for the second bed. Everything was included in this room: coffee maker, fridge, microwave, parking, breakfast and a pool and hot tub. The price was good and the sleep excellent. A highly recommended place to stay. Cheers, Paul
"Overnight stay while on driving holiday"
We stayed one night as we were passing through this area. The hotel was very clean as was the ro om. We had a problem understanding the heating controls but we called the desk and the lady came to our room immediately and showed us how.
"family trip and visit"
i always stay at this location , even when i come for business in calgary, staff and location is the reason we stay and the breakfest , the staff make us feel at home from the cleaning staff to front counter and kitchen staff.
"Nice Place terrible Service"
We stayed 3 nights and for 2 nights our room was not even made up even after putting up the sign to make up the room, infact someone turned around our sign to dnd. Luckily I took the picture both morning with that sign on the door. When I called the front desk they send someone to fix the room while we waited there on first night , second night when I called front desk Nada told me she cannot do anything now I asked for a manager she said he will be available in the morning when we check out, however next morning when checking out Caio told us that Alban the manager is actually on vacation. So not only they provided bad service they lied as well . What a terrible experience from this hotel. Some pictures attached as well how our room was made up on second night.
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Dear Adil Q, Thank you for taking the time to review our hotel. We are deeply offended by your accusations. Our hardworking housekeeping staff ensure that every room is serviced as per standards daily, except when guest does not want service. As per our records, you had the DnD sign on July 14th, but still you complained to Front Desk about not getting service! On July 15th we cleaned your room, then on the 16th you checked-out, so basically, as per your request with DnD sign on, you did not get service only for 1 day, not 2 as you claim. Your honest feedback is much appreciated as we take each of it seriously, it helps our team to work extra mile to make sure that the quality of our service is not been compromised.
"Very Good stay"
The staff was very friendly and helpful. We were upgraded to a suite. We loved having two rooms with two tvs. One for each of us. We had a microwave, fridge, living room and bedroom. Room was very clean. Continental breakfast was very good. Big variety though the pancake machine was not working but they did replace it with a waffle machine. There were cheese omelettes, sausages, oatmeal, etc.
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Dear Debbie495, Thank you for choosing to stay with us and for sharing your experience with other travelers. We truly appreciate your thoughts and we are glad to hear that you loved your upgrade, as well as our complimentary hot breakfast. Our pancake machine issue was addressed on the same day and we got it ready for the next morning. Our goal is to deliver high-quality hospitality to every guest on every stay, starting from your arrival until your departure. We are looking forward to welcoming you again on your next trip to Strathmore.
"Not a good experience"
Got a room, that until my second day stay, had no power. No lights, no fridge, no alarm clock, no T.V. and no air conditioning. When I mentioned it to the front seat clerk I got the feeling he blamed me for no power and all I got from him is oops sorry for that. For what I paid, They could at least have power. Not impressed and will not stat again unless this is fixed. Front desk (day)staff are rude and not very friendly.
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Thank you travellots1967 for providing feedback on your recent stay with us. My team and I value all of our guest's comments, positive or negative, so that we can continue to make improvements to our hotel. Earlier that day, we had electricians working on changing the light fixtures in that very room you checked-in, there was some miscommunication between them and my staff, that led to having that room as ready to rent in our system, I apologize for checking you in into that room. We did not know that the room had no power, you checked-in around 4am, but informed us about the issue about 5 hours later. Had we known earlier, or right after you opened the door, we would definitely address your concern immediately.
"Friendly, super comfortable stop for travelers!"
I stayed here when moving to BC from Ontario, and it was the perfect place to stop. Very comfortable room and a lovely bed, super fantastic dinner with a very varied and elevated menu. Would highly recommend!
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Dear Kathy P, Thank you for your review. We are glad that you enjoyed your stay. Your positive comments are very much appreciated by our staff who work hard each day to make sure valued customers like yourself, are looked after. We appreciate your business and we hope to have another opportunity to serve you in the future. Best Regards,
"Good for a night"
Nice hotel, clean and comfortable. Staff were friendly. I forgot something in the fridge and they retrieved and held it for me on my return trip. Breakfast was very good. Access is easy. I didn't get to check the pool for fitness facility
Alban M, General Manager at Best Western Strathmore Inn, responded to this review
Thank you for taking the time to share your feedback. We are glad and delighted that we were able to make your stay comfortable, and that you enjoyed our hot breakfast. We are looking forward to your next visit in Strathmore.
"Adam Brenton"
First time staying here. Staff very accommodating, friendly and ready to help. Rooms were perfect for my needs, Especially the parking outside my door. Would not hesitate to stay here again. Bang for the buck.
Alban M, General Manager at Best Western Strathmore Inn, responded to this review
Thank you so much for taking the time to write your comments and post your review. We are pleased you enjoyed your recent stay with us. We truly appreciate your business and hope to welcome you again, should you find yourself requiring accommodations in Strathmore in the future.
"Strathmore Inn"
This is a very nice hotel and reasonably priced. We are a family of 5 so usually have to take a suite which can be pricey but not here. Very clean, well organized/equiped room. The pool was large enough to do laps with towels available and a sitting area. The hot breakfast contained a nice variety of options and tasted great. This is a family friendly hotel and I would highly recommend it!
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Dear Go65825483562, Thank you for sharing your feedback regarding your stay. We are pleased to read that we were able to make your stay comfortable and enjoyable. Thank you as well for the kind words regarding our pool and breakfast. We always make sure that we deliver excellent service to guests like you and we hope that we were able to meet your expectations. Sincerely, Trisha Front Desk Agent
"Large room"
This is probably the large hotel room I have stayed in. We were moving my daughter home andand had several things that could not be left outside in the freezing temperatures. We had several boxes of electronics and liquids, and a bicycle, and there was still room to move around. Hot breakfast was good. We asked for restaurant suggestions and were given a menu that was outdated. Prices had increased when we got to the restaurant.
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Dear cheryltU8467LK, Thank you for taking the time to write a review. We really appreciate your feedback and we're glad that we were able to make your stay comfortable. We would also like to apologize for giving you an outdated menu. Rest assured, we have made those changes so we can keep our guests updated with the different restaurants in town. We are looking forward to your next visit in Strathmore as we continue to provide excellent customer service to our guests. Sincerely, Trisha Front Desk Agent
"Great place to stay"
The staff was fantastic, the Hotel was quaint and the pool was great. Breakfast was good as well. Couldn't beat the price. Hotel would be great for any sport teams or organizations. Close to all amenities.
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Dear Sammy L, Thank you for your review. We are glad that you enjoyed your stay. Your positive comments are very much appreciated by our staff who work hard each day to make sure valued customers like yourself, are looked after. We appreciate your business and we hope to have another opportunity to serve you in the future. Best Regards, Trisha Front Desk Agent
"Consistantly clean and best value in Strathmore!"
I first started staying at this hotel about 15 years ago now. Always have nice clean rooms with a comfy bed. Great value and a regular staff that's just awesome. Hot breakfast included that has enough options for most people. Basic fitness room, pool and hot tub to DE-stress in. I wouldnt stay anywhere else in Strathmore. Safe, large parking lot for RVs, truck and trailers.
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Dear Christian O, Thank you for always choosing our hotel and for taking the time to share your experience to other travelers. It is a pleasure to have guests like you who continue to patronize our hotel and we always strive to achieve our goal which is to make your stay better each time you visit us. We look forward to seeing you again. Sincerely, Trisha Front Desk Agent
"Great Experience"
Great location and always clean and comfortable. Staff are friendly and helpful. Breakfast has great options and also great service. Beds are always comfortable and nice to have your own mini fridge and microwave.
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Dear Explorer28493376548, Thank you for sharing your feedback regarding your stay. We were pleased to read that we were able to make your stay comfortable and enjoyable. We do our best in offering a variety of breakfast items to make sure that our guests can have a great start to their day and we're glad that we were able to deliver excellent service. We hope that you would stay with us again on your next trip to Strathmore. Sincerely, Trisha Front Desk Agent
"Good value"
Hotel was clean and comfortable. Check in and out fast and efficient. Staff very pleasant and helpful. Did, t have time for a swim this time but have stayed here before and thoroughly enjoyed the pool and hot tub
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Dear Gail G, Thank you so much for the great review! We're so happy to hear that you enjoyed your stay. We work hard to deliver excellent customer service and make sure that our guests feel comfortable. We hope that you would visit us again on your next trip to Strathmore so you can enjoy the other amenities that we have in the hotel. Sincerely, Trisha Front Desk Agent
"Humble Hotel - Pleasantly Surprised - Consistent Staff"
After the last few Best Western hotels I was at, was half expecting another horror story but no, this is actually a very respectable, Best Western hotel!! Much better than Thunder Bay and Headingley.... but this is an interesting story. Was going to stay at the Days Inn but had same billing accommodations as Best Western, so might as well come here since I was getting a nicer room for less anyways. Was in this hotel for about a week. Came in at around 9PM and upon arrival, was informed that there were no elevators, so I kinda lost it a bit... I travel heavy and there is no way I am going up and down stairs with all my luggage, that's just insane. So I said, screw it and went looking for another hotel since I could not get the same room type I had on the main, nor first floor. Funny thing is, you can easily access the first and second floor but top floor requires you to walk it. The lady working there did all she could and then found me a room that was up to my standards as I was looking for another hotel. It cost me a bit more but I am fine with that, to get what I want. Didn't want to go hunt for another hotel, was a bit too late. This is probably the most "least expected" hotel there is. As in, it doesn't look like much but it is really impressive. Don't let the outside appearance dictate your stay, or sway your opinion, this is a good hotel and I am quite demanding and picky. They properly pick their employees here, I think this is what impressed me the most... consistency!! Hard to find this anywhere, even with Fairmont sometimes, so I was impressed here with the staff. BW is often consistent but not necessarily in a good way. Everything here is slightly above average The room I got was pretty good, I ended up in a family suite, which I enjoyed the extra room as a cool room, very appreciated for my condition. Room was in good condition, nice furniture but the carpet could use a thorough cleanup, wouldn't want to stand on the carpet for long. Now My Gripes: Drapes need to be re-organized as they all flow the same way, which makes it so light always peeks in, not ideal for night owls and light sleepers. Could barely sleep 6 hours here but I woke up refreshed, none the less. Beds are not the most comfortable, actually low in the grand scheme of things but not like sleeping on plywood. Pillows aren't really good either. Overall sleep quality, I would say is slightly below average but far from terrible. What Shined Me On: What I liked here is the security here, wow!! There's an RCMP police station right outside my window!! Talk about that for security!! I even noticed some cameras, so I am very happy with that and Strathmore isn't even that big of a town either though there is a lot of bums; which I don't mind donating a few bucks here and there but they are un-thankful here and downright rude, don't give them anything; You're more bound to be insulted than blessed. Best overall security I ever seen in a Best Western this year, in the Northern part of the country anyways. Service is also very nice, housekeepers are friendly, again, consistency I appreciate though could use some more English lessons; I tend to like interacting with housekeeping. Lots of training going on but even they were helpful or done their best to help... I'm a newbie here too after all. ;p Although there is a pool by the lobby, it doesn't wreak of chlorine, this is why I stayed as long as I did. Whatever these guys do here as far as vapor ventilation should be across the board. Here be also good sound proofing, like I say, if I can't hear neighbors, it's good sound proofing... though like in most hotels, the door yields the most noise. Though the hotel was rather dead when I was there and as a result, cannot attest for more bustling times. One thing I also noticed is how generous they are with the toiletries, a rare trait in the BW hotels; others seems to kill them when you ask for extras. Though the bottles are small (0.7oz), common with many BW hotels, they give enough for me to wash my hair, this way the hotel can see how good the toiletries are and my hair is hard to not notice..... my hair loves that Argen Oil stuff, feels silky. Not the best in the hotel industry but definitely way up there. The soap is also very nice, lathers well and doesn't have a strong smell. Only problem, again as most hotels, is tap water quality. Would I recommend this hotel? ABSOLUTELY!!! This is a rare BW hotel I do recommend whole-heartedly. It's not extravagant, it's not even what I would consider fancy but it is efficient. There are some hiccups but are very minor but the hotel is in otherwise in very good condition; even parking... this is what I liked best, I could park my truck right in front of my room, so I could look at it on demand. Will I stay again at this hotel? If I have a need for it, then absolutely. However, I came down to Strathmore to meet the people who sold me my awesome truck, I don't have much need for staying here again in the future. My only big problem was sleep quality, too much light making its way into the bedroom and the smoke detectors light reflection on the ceiling works like a lampshade reflector. Detectors should be re-placed to a side wall, I would say above the bed's headboard, where the light isn't right in your face; this is just poor design from the builders and architects, not staff's fault. If you are a light sleeper, request the smoke detector light be covered with a tape for the duration of your stay, all you need is a piece of tape. Drapes are also letting in way too much light around the edges, they only flow one way and do not go low enough; Drapes are only one way, side to side, no up and down ones; this contributes to light coming into the room. Though I love the jetted tub, real jets that you actually feel and the fireplace was a nice addition too, though it was a tad too hot out to use. Problem with that is, it took me forever to figure it all out and by that time, was time for me to leave; so take it from me, if you're a light sleeper or insomniac, like me. There is good sound proofing here but light proofing is a whole other ball game. I also had a "Fairmont Moment" here.... and this is impressive. One morning, I ended up going to get coffee and I am not human yet before coffee, so I brought an empty coffee cup with me to go get coffee, well I didn't realize that this cup was full of change... and really nice change too, rare coins. So I inadvertently left that cup full of change, at the coffee machine and grabbed another cup. Well a few hours later, was looking for that cup of change... can't find it, figured I left it at the coffee machine. So I walked down to the front desk and inquired of lost and found, see if they had found a cup full of change by the vending machine. Originally, I thought I brought the cup with me the night before when I went to use the vending machine but I actually took it that same morning... yeah, me and mornings are mortal enemies. In the end, they had my cup of change at lost and found and got it back... I was blown away, I never gotten anything back from lost and found and this time, got a whole cup of money back... if this isn't impressive, I don't know what is. Honesty in this day in age is a rare trait and in a region that isn't the richest either says a lot about the community of professionals of the town, in general. Would I recommend this hotel? Does it sound like it? Absolutely!! Best, Best Western Service I got this year, as far as consistency of employees goes. I was getting nearly Fairmont level of service here, employees look happy, upbeat, ready and willing to help... even in the middle of the night and G-d knows I spent a lot of time annoying Nada, into working the vending machine... by the way, I pretty much raided the entire thing, I never seen such unique treats in a vending machines, all the good stuff is in C1 by the way. No restaurant on site but the snack machine more than makes up for it... though could use a bit of work. They also have the best Loyalty Program gift of any Best Western I been to this year, hands down... like, no contest. Finally a gift that actually feels like a gift!! In conclusion, considering the exceptional experiences and great times I had in this hotel, I feel a 5 star review is well deserved... they worked their way to it, as I had no intention of rating more than 4 stars like any hotel but was shined on a few occasions by my stay here. Unique experiences are why I leave 5 star reviews. Keep it up! Shoutout: Alban, Nada, Ruby
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Dear Mr. blackBulwark, Thank you for the wonderful review. We are so glad that we were able to accommodate a room move for you to make your stay more comfortable. We always strive to achieve the expectations of our guests by going the extra mile and always making sure that we satisfy their needs by providing excellent customer service. We hope that you would visit us again on your next trip to Strathmore. Sincerely, Trisha Front Desk Agent
"Back again and again"
Great value, local and hotel amenities, excellent staff. We got a discount for being a Best Western Rewards Earner. The room was the largest we had on a 3 night hotel stay trip across Canada. We eli be back.
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Dear Guide51265234248, Thank you so much for the great review! We're so happy to hear that your stay went so smoothly. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. We would love to continue providing excellent service to guests like you and we hope that you would visit us again. Sincerely, Trisha Front Desk Agent
"Great spot to over-night"
As per usual, Best Western Strathmore Inn provided a comfortable stop-over. A nice breakfast in the morning. Staff was helpful and friendly. Internet was a bit problematic but finally got it running with Tech Support help. Highly recommend.
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Dear Passepartout-007, Thank you for choosing our hotel and for taking the time to write a review. We are so glad to hear that you enjoyed our complimentary breakfast and we are also sorry to hear that you were less than satisfied with our WiFi internet. We have already addressed this issue with our internet service provider to ensure that this won't happen again. Hope your stay at our hotel was otherwise enjoyable and we hope to see you visit us again soon. Sincerely, Trisha Front Desk Agent
"Good breakfast"
Fast check in, good breakfast, with food continually being restocked. Our room was quiet, clean away from the highway. When booking a room try and get one on the main floor, especially if you have mobility issues. This way you can walk straight in. I would certainly stay here again.
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Dear John V, Thank you for sharing your feedback regarding your stay. We were pleased to read that we were able to make your stay comfortable and enjoyable. Thank you as well for the kind words regarding the breakfast. We look forward to having you again as a guest in our hotel. Sincerely, Trisha Front Desk Agent
""Great Value""
We stayed here one night while passing through the area. Great location just off the highway and right outside the east side of Calgary. Check in was great ,easy, quick with a courteous staff member helping us out. Our room was on the west side lower level which is the only drawback we had as access is from the inside only. The lower level on the east side has outdoor access to your vehicle from your room. Room was clean with a decent comfortable bed. It was a Saturday night and we found the hotel to be very quiet, which was great. You are close to a few eating establishments, fuel and convenience stores. Continental breakfast was great with lots of variety. Two staff in the breakfast area ensuring tables were clean, food was available and coffee was hot. One nights stay, taxes included was $102.75 Canadian. We would stay here again.
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Dear firechief-JL, Thank you for choosing our hotel and for taking the time to write a review. We are so glad to hear that you enjoyed your stay. We do take pride in catering to our guests' needs the best way we can by providing exceptional customer service. We would love to welcome you back on your next visit to Strathmore. Sincerely, Trisha Front Desk Agent
"Excellent place and professional staff"
As usual, this place provides great guest rooms and fantastic service.I stay at this BW 4 to 5 times throughout the year, for about 1 week at a time and I am never disappointed! I will continue staying at this location for any and all my future business trips!
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Dear Christopher Q, Thank you for your valued comment and for taking the time to write a review. We really appreciate your feedback regarding our customer service. Our staff members take their roles in our industry very seriously and try their best everyday to provide excellent customer service that our guests expect. Thank you again for always choosing our hotel and we look forward to seeing you on your next visit to Strathmore. Best Regards, Trisha Front Desk Agent
"Comfortable"
Although this is a "experianced" location it is very comfortable. Lots of parking and close to resteraunts. Friendly staff and clean rooms. I asked for a early breakfast and was easily accommodated. Would stay again with No hesitation.
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Dear Mike C, We really appreciate you taking the time out to share your experience with us and for giving a positive feedback. We are so glad to hear that you enjoyed your stay as well as our hot continental breakfast. We work hard to meet expectations like yours and we would definitely go an extra mile in making sure that we achieve guest satisfaction by providing excellent customer service. We look forward to welcoming you back in the future. Sincerely, Trisha Front Desk Agent
"Super experience"
When traveling such a long day the two things you want is a hot shower and a comfy bed. We got both and in a quiet place. The hotel is lovely and so is the staff. Breakfast was great, the kids loved it.
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Dear LMHiggs78, Thank you for sharing your feedback regarding your stay. We were pleased to read that we were able to make your stay comfortable and enjoyable. Thank you as well for the kind words regarding the breakfast. We look forward to having you again as a guest in our hotel. Sincerely, Trisha Front Desk Agent
"Nice rooms "
Recently stayed here, I enjoyed our room, it was clean and comfortable. We had a room that had 2 separate rooms, these rooms both had TVs. It was not noisy and had a very restful sleep. In the morning we went downstairs for a free breakfast which was good. The only downside to this motel is there is no elevator to the second floor. But either than that, I would stay here again.
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Dear Cameron J, We are overjoyed to hear that you had a wonderful stay at our hotel. It was a pleasure to have you. The staff and I work very hard to provide excellent service to our guests and we are more than happy to welcome you back on your next visit to Strathmore. Sincerely, Trisha Front Desk Agent
"short stay"
Very good place to stay in Strathmore. Rooms were quiet and comfortable. The breakfast was quite good with assorted breads, fruit, yogurt and scrambled eggs. Location is great for other food establishments, service stations and for getting back on the highway
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Dear Jerry S, Thank you for choosing our hotel and for taking the time to write a review. We are so glad to hear that you enjoyed your stay, as well as our wide selection of breakfast items. We do take pride in catering to our guests' needs the best way we can and we hope that you would stay with us again on your next visit to Strathmore. Sincerely, Trisha Front Desk Agent
"Dated, dungeon rooms, yet clean "
Stayed two nights for business. Landed in the bottom floor that has dark hallways and dated looking and dark room. Although the beds were just OK, nothing else was memorable. On day two, arrived back at 4pm and my room was not cleaned. The TV, alarm clock, and other items were very old. Breakfast offered is free, but very basic hot food. This is a base Best Western for these reasons. I would stay elsewhere upon return.
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Dear GordonB, Your honest feedback is crucial to us and we really appreciate you taking the time to comment about your recent stay at our hotel. We are sorry to hear that you felt that the hallways and the room was so dated. We are currently assessing the situation and have plans to renovate the property soon. Regarding your room not getting any service during your stay, we have already addressed this concern to the housekeeping supervisor to make sure that this wouldn't happen again. Guest satisfaction is always our top priority and we hope that we can convince you to change your mind about another visit to our hotel. With much appreciation, Trisha Front desk Agent
"Comfort, service, great stay"
As one who is a fan of BW and will stay at them when possible - this site certainly did not disappoint us. Located near the highway from Calgary, it was easy to find...The parking was great, and since it is also pet friendly [we had a small dog with us] we were not in the most ideal location in the hotel, but it was clean, quiet, and very comfortable. Breakfast was well served, and a good quantity of choices... Yup...I'd go back, without question.
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Dear GBishome, Thank you for taking the time out to share your experience with us and for recommending our hotel to other travelers. We are so glad to hear that you enjoyed your stay as well our variety of food served during breakfast. Customer service is everything to us and it made my day to hear that you had such a pleasant stay. Sincerely, Trisha Front Desk Agent
"GREAT!"
I was very impressed by the efficiency of the check-in and check-out at the front desk. The Best Western Strathmore Inn was clean and pleasing to the eye. The staff was prompt and very helpful. We also enjoyed the breakfast very much. There was a wide selection of choices.
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Dear Ruth L, Thank you for taking the time to write a review about your recent stay with us. We appreciate your feedback regarding our customer service and our complimentary breakfast. Our staff take their roles in our industry very seriously and try their best everyday to provide excellent customer service that our guest expect. We want to make our guests feel like home while they are here and we are happy to know that we did it. Best Regards, Trisha Front Desk Agent
"Visit"
Very comfortable and would stay here again. The breakfast made it easy for each of us to be ready for a whole day of wandering and hiking and sightseeing. We are very happy to have decided to stay here and would recommend this hotel to everyone.
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Dear Henrypdaniels, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us and for recommending us to other travelers. We are so glad to hear that you enjoyed your stay as well as our hot continental breakfast. We work hard to meet expectations like yours, and we're happy to hear that we hit the mark for you. We look forward to welcoming you back in the future. Sincerely, Trisha Front Desk Agent
"Very clean and freindly service"
Great hosts, easy registration and clean rooms. Breakfast was included options were excellent, lots of parking and close to other services Such as Fuel stations and restaurants. Overall great stay would suggest this hotel to anyone.
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Dear grdelectric, Thank you for recommending our hotel to other travelers and for taking the time to write a review. We work very hard to provide excellent service to our guests and we are happy to hear that you enjoyed your stay as well as our hot continental breakfast. We look forward to welcoming you back on your next visit to Strathmore. All the Best, Trisha Front Desk Agent
"Great hotel for the ptice"
We stay at this hotel whenever we visit Strathmore. It is a great value for your money. We stayed in a 1 bedroom suite and the cost was equivalent to most standard rooms. Breakfast was typical for this style of hotel. The lady that checked us on was really friendly and helpful.Conveniently located. The pnly negative was lack of an elevator.
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Dear Judy P, Thank you for taking the time to share your experience at our hotel. It was a pleasure to have you and the staff are more than happy that we were able to make your stay wonderful. I would like to apologize for not having an elevator at our hotel. We are currently assessing the situation and have plans to renovate the property this year. We hope that you'll come back and join us to see the new look and so that we could provide you with better service. Warm Regards, Trisha Front Desk Agent
"Disappointing!"
I am very surprised at why the staff would put people side by side when there is such few guests staying. I was so tired after a very long drive. To be woken up by some men loudly talking outside as they smoked after probably returning from the bar later in he evening for hours was the last thing I needed.
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Thank you for taking the time to review our hotel on TripAdvisor. Our team values all of our guest's comments, positive or negative, so that we can continue to make improvements to our hotel. Regarding your concern, our staff could not put you in a different room due to Pet Friendly Room that you requested. I am sorry to hear that you were woken up by some men talking outside. We were not informed about it. Had we known, we would certainly have addressed your concern. We apologize again for the inconvenience you experienced, and I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
"For one evening or more, this place has excellent staff and is great place to stay!"
Located just 25 mins from downtown Calgary and the airport, it is has excellent amenities to satisfy your needs. It has ample free parking and fast internet through wifi. I often stay at this location and can attest that the breakfast's are excellent.
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Dear Mr. Quiban, Thank you for always choosing our hotel and for taking the time to write a review. We are so glad to hear that you enjoyed your stay as well as our complimentary breakfast. Our hotel aims to provide excellent service through our amenities and we are delighted that we were able to exceed your expectations. We look forward to welcoming you back on your next visit to Strathmore. Kind Regards, Trisha Front Desk Agent
"Friendly staff"
Easy access off Trans Canada Highway and close to Calgary. Friendly staff and good stopping spot after getting through Calgary/ before heading into Calgary traffic. Adequate lodging and reasonable price for the stop we needed on our travels.
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Deear R7549HYpeterm, Thank you for taking the time to share your feedback. It was a pleasure to have you as our guest and we would love to see you again. Customer service is everything to us, and it truly made our day to hear that you had such a pleasant stay. All the Best, Trisha Front Desk Agent
"Pets?...Yes!"
This hotel is a great stop. They have several rooms with outside access for our dog and it is a Quiet even though it is right on Highway 1. There is something for everyone at the complimentary breakfast. The indoor pool is nice too.
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Dear glowworm1955gm, Thank you for taking time to share your experience with us. We are delighted that you found your stay comfortable and enjoyable. We would love to have you back anytime and hope that you would consider staying at our hotel again on your next visit to Strathmore. Sincerely, Trisha Front Desk Agent
"Excellent welcome"
Just checked into a clean and comfortable room by Trish. She was so welcoming and gave me an extra razor and lotion as I mentioned I have sensitive skin. I can't believe how thoughtful she was. Thank you Trish.
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Dear Mr. Tyler, Thank you so much for your kind words. We do try our very best to make our guests feel at home, and well taken care of, so it is very rewarding to know how much you enjoyed your experience at our hotel. We do believe that hospitality is personal and it all starts with a dedicated and caring team. Your feedback makes us happy and motivates us at the same time to continue to provide excellent customer service to our guests. Thank you and we look forward to welcoming you back on your next visit to Strathmore. All the Best, Trisha Front Desk Agent
"Aways a great place to stay."
Great place to stay, clean, friendly and a good location. The breakfast is always good and hot, staff are very friendly. I would recommend this hotel to my friends and family for sure, BW have always treated me great.
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Dear Terry G, Thank you for the positive comments and for recommending our hotel to other travelers. We are so glad to hear that you enjoyed your stay with us and we are looking forward to having you again as a guest in our hotel. All the Best, Trisha Front Desk Agent
"Wonderful"
We stayed at Best Western in Strathmore Alberta. It was a wonderful stay. The staff are super friendly and helpful. Very attentive and courteous. Breakfast was excellent and the rooms very clean and comfortable. For my future stay in Strathmore, Best Western will be my home for the stay!! Awesome.
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Dear Ly'sah L, Thank you for your lovely feedback. We are pleased to hear that you had a great experience at our hotel, as well as with our staff. We look forward to welcoming you back soon! Sincerely, Trisha Front desk Agent
"Great value and excellent accomodation"
One of the best value hotels in the area, with upgraded and modern rooms , the level of service is better than comparable properties, would highly recommend that people visit this hotel. One of the superior properties in the best western chain.
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Dear Idtennant, Thank you for taking the time out to share your experience with us and for recommending our hotel to other travelers. We are so glad to hear that you enjoyed your stay. We work very hard to provide our guests with excellent service and we look forward to welcoming you back to our hotel in the future. Sincerely, Trisha Front Desk Agent
"Good Place to Stay"
Stopped here with another couple for the night. We had stayed here once before so knew what it was like. Checked in & the friendly desk clerk suggested that they have a family suite that was comprised of a living room, 2 bedrooms, & a bathroom. Living room had a fireplace in it. It was more economical for us than 2 individual rooms & was very nice. At the far end of the hall so very quiet. Close to a really good restaurant. Rooms were clean & the beds were comfy. We all had a good rest here. Would stay here again.
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Dear Marilyn T, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant by recommending the perfect room that would make your stay comfortable. I'm sure that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to seeing you again soon. All the Best, Trisha Front Desk Agent
"Would stop here again"
We had a quick check in and were pleased with our room. Very clean and a large bed. The bathroom was rather small, but functional. Very nice breakfast with good seating. Looked at fitness room and wished we had time to use it. We appreciated the outside door for ease of moving suitcases.
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Dear Goodtimehadbyall50, Thank you for choosing our hotel and for taking the time to write a review. We are so glad to hear that you enjoyed your stay, as well as our hot continental breakfast. We do take pride in catering to our guests' needs the best way we can and we hope that you would stay with us again on your next visit to Strathmore so you can try the other amenities that we offer. Sincerely, Trisha
"Meh..."
Sorry BW Strathmore...but this was one of the worst stays I've had at a BW. Firstly, the room smelled like stale cigar smoke. We didn't spend much time in our room as we were in town for a funeral, but if we would have stayed more than the one night, we would have had to move. Secondly...The hotel on the Trip Advisor summary says recently renovated. I don't know which room it was, but it wasn't ours. In addition to the already mentioned smell, the very small bathroom (door almost hits the toilet) looks very dated. Walls need fixing and painting, ceiling had a bad patch job done to it, just not very nice. Also, we didn't go to the hotel to watch TV, but when we had time to kill, we put it on. I must admit...I haven't watched standard definition TV in many years, and was surprised that even though BW says it has HD TV, it wasn't in our room. Must have been in the renovated room that we didn't see. Oh ya...TV was as old as the last reno from probably before the last century. But to be fair, the staff that we spoke to were nice, and sorry but we didn't try the breakfast that I read from other TA reviews is quite good, so take that for it's worth. I'm not rating beds, as they are a very subjective thing to each person depending on what you like. Location is also very convenient off of the Trans Canada and there are lots of places to eat close by. Overall, this is the first time to Strathmore, but our last time to the BW here. We stayed out in the Maritimes for 3 weeks last summer and mostly at BW's and the one in Strathmore doesn't compare to the ones that we have stayed in previously. Sorry BW, I'm sure the staff is doing the best with what they have.
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Dear Chipper2004, Thank you for taking the time to review our hotel. My sincere apologies that your stay fell short of your expectation. We truly value the feedback of our guests as it is the best way to improve our property. I greatly appreciate your comments about aspects of the room that need updating and as soon as we begin our renovation we will be implementing these upgrades to our property. We work really hard to provide our guests with excellent service and I'm glad to see those efforts pay off during your stay with us. We have passed along your praises to our staff and we extremely take pride in providing the best value because of our prime location and service. It is unfortunate that you didn't get a chance to try our hot continental breakfast which would have been a great addition to your stay. We offer a wide selection of choices for our guests and I'm confident that you would have definitely enjoyed it. We hope that you will give us another chance to turn your experience around by considering to stay with us on your next trip to Strathmore. Sincerely, Trisha Front Desk Agent
"Good Place to Stay"
Conveniently located along the Trans Canada Highway, this property seemed remarkably clean and well maintained. The staff was really excellent; friendly, thoughtful and on the ball. The complimentary breakfast was more than adequate and abundant.
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Dear John W, Thank you for sharing your feedback regarding your stay. We are so glad to hear that you enjoyed your accommodation as well as our complimentary breakfast. We take pride in attending to our guest's needs in the best way possible and we hope that you will consider us for your next trip to Strathmore. Kind Regards, Trisha Front Desk Agent
"Best place in Strathmore"
Our second stay in this year and we are very satisfied. The morning continental was the typical cheap & quick meal but good in a pinch. The hotel is clean and the beds are okay. All-in-all we will go back.
Trisha C, other at Best Western Strathmore Inn, responded to this review
Dear Dan H, Thank you for choosing our hotel and for taking the time to write a review. We work hard to provide excellent service to our guests and we are happy to hear that you enjoyed your accommodation. We look forward to welcoming you back on your next visit to Strathmore. All the Best, Trisha Front Desk Agent
"Loved our 1 bedroom with fireplace and jacuzzi suite - Too bad the pool is frigid"
We enjoyed our stay at this Best Western. The room was really great, but the hallways were a bit dark. The front desk staff and breakfast staff were friendly. We loved our spacious, clean 1 bedroom suite, with a king bed, jacuzzi, and fireplace. We noticed the carpet underlay and furniture were comfy. Sadly, there was a burnt-out light in the bathroom and the sink drained VERY slowly. Although the room was clean, housekeeping at this hotel is letting this hotel down by not spotting or reporting such items. Special mention: the breakfast was very friendly and helpful, and was the highlight of our stay. This review would have been scored lower, if it hadn't been for her. We were going to report the deficiencies in the room on check-out, but there was no staff around anywhere.
Trisha C, other at Best Western Strathmore Inn, responded to this review
Dear BenLar137, Thank you for taking the time to review your recent stay at our property.Your feedback is important to us, as we strive to improve with each and every stay. I would like to apologize for the unpleasant experience that you had in the room. We have addressed your concerns to the housekeeping staff to make sure that this wouldn't happen again. Nevertheless, we are glad that you enjoyed the service from our breakfast attendant. I hope that you will consider staying with us again so that we will have another chance to turn your experience around. Sincerely, Trisha Front Desk Agent
"Cold pool!"
The staff were excellent, but we found someone else's sock under the curtain (which leads me to believe the cleaning staff aren't that thorough) and we took the kids to the pool and it was so cold even the kids complained!!! My husband and I didn't brave the water and sat in hot tub.... But it didn't seem pleasant. However - the continental breakfast was awesome!!
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Dear 396janelleg, Thank you for taking the time to share your feedback. First and foremost, I am very sorry to hear that you were unhappy with your stay with us. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. We take all complaints very seriously and I want to assure you that we have taken proactive steps to ensure that this wouldn't happen again. With regard to your concern about the sock found in your room, we have already addressed the issue to the housekeeping department and made sure that each housekeeping staff is trained well to ensure that each and every room in the hotel is thoroughly cleaned. As for the pool, I'm sorry to hear that you found the water temperature too cold. I have made sure that the issue with the pool was passed on to the maintenance staff and that our pool is heating again. Nevertheless, We are glad that we were able to provide you with excellent service when it comes to our hot continental breakfast. I hope that you will allow us the opportunity to welcome you back to our hotel for a more successful stay Kind Regards, Trisha Front Desk Agent
"Pet Friendly with an outdoor room with parking."
We stayed 59 days due to a residential fire. The staff extremely helpful.Next to a mini mall with 24 hr A&W, Roadhouse Restaurant & Husky St.across road has from scratch down homecooking. Gas Bar has many food & toiletries. Great location if you have to walk. Also J & L Shuttle Service have pick-up & drop-off @ the Husky St. $30 shuttle to Airport. (Taxi $70) J & L 1-877-217-5577.
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Dear Holly, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us and for recommending our hotel to other travelers. We're so happy that your stay with us went smoothly and I'm sure that our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to seeing you again soon. All the Best, Trisha Front Desk Agent
"Peaceful, warm, affordable"
Hotel was quiet, warm, and has great parking and room access. Décor is quite modern. Room was clean and spacious. Hot breakfast had a good variety and was offered quite early in the morning. A great, affordable place to stay.
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Dear Shaughn N, We appreciate your awesome feedback about our hotel. We do take pride in catering to our guests' needs the best way we can and we are glad to hear that we have made your stay pleasant. We look forward to welcoming you back soon! All the Best, Trisha Front Desk Agent
"Great BEST WESTERN"
It sure is worth driving thru CALGARY going east or stopping before CALGARY at this best western. It is very easy access off and on to highway. They have a very nice pool area. Breakfast was very good. The room was a very nice size and very quiet. Next time we drive out west we will diffenitly stay here again.
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Hello HOGG00007, Thank you for choosing our hotel and for taking the time to write such a great review! We are so glad to hear that you enjoyed your stay as well as our hot continental breakfast. We work very hard to provide our guest with excellent service and we look forward to welcoming you back to our hotel in the future. Sincerely, Trisha Front Desk Agent
"Strathmore"
Overall the hotel was ok. We felt that it was not up to the standards we have become used to from the Best Western chain. The bed, bathroom were clean which is important to us. The staff were very helpful and very pleasant.
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Hello 854keng, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas in which we can improve the guest experience. I'm sorry to hear that the hotel wasn't up to the standard you've come to expect from us and I would like to apologize for not meeting your expectations. We are currently taking steps to upgrade some of our facilities and I hope that I can convince you to change your mind about another visit to our property. Please feel free to contact us if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our hotel! With much appreciation, Trisha Front Desk Agent
"Pleasant"
Very pleasant hotel just far enough away from Calgary to get good start for further travel west The facilities are very good particularly the fitness room which in other locations can be wanting. Would recommend
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Dear Alan, Thank you for choosing our hotel and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodation as well as our fitness center. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to provide you with excellent service. We look forward to welcoming you back to our hotel in the future! All the Best, Trisha Front Desk Agent
"Good Hotel - Good Value"
My wife and I have stayed at the Best Western Strathmore Inn several times. The staff is very friendly and accomodating, the price is reasonable and the complimentary breakfast, consisting of pastries, bagles, eggs, bacon/sausage, toast, self made waffles, cereal, coffee, juice and yogurt is great. Our grandchildren also enjoy the pool. I'd certainly recommend the Inn to anyone wishing a pleasurable stay, to choose the BW Strathmore Inn.
Trisha C, Front Desk Agent at Best Western Strathmore Inn, responded to this review
Thank you for choosing to stay with us and for sharing your experience with other travelers. We truly appreciate your thoughts and we are glad to hear that overall you enjoyed your stay. Our goal is to deliver high-quality hospitality to every guest on every stay, starting from your arrival until your departure. We are looking forward to welcome you again on your next trip to Strathmore.
"Fantastic hotel"
We broke down near this best western. Glad this was the hotel we stayed at: they were so helpful! Would definitely stay again. Great staff! Pool was nice! Rooms were nice! Breakfast was good! Had a fantastic experience here!
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Good day Morgan T, We are so pleased you enjoyed your recent stay with us. Thank you for taking the time to write such a fantastic feedback. At the Best Western Strathmore Inn we always strive to accommodate our guests with a perfect stay and I assure you that I will reiterate what you have said to our staff so that their hard work does not go unnoticed. Looking forward to serving you again soon! Kind Regards, Alban M
"Will never stay again!"
I had booked my reservations weeks in advance, they knew I was coming with 2 small children and I had requested a room with a separate bedroom to put the kids to bed. I was not told that the doors had glass in them so that the light would go in. I was also placed in between a bunch of crew guys that were in and out of their rooms, slamming the doors all night! I went to the desk the next day and told them that I would be checking out if those people would be here again, they then offered me a family room.. ( which should have been offered in the first place) they had us move to the new room, but then told us they had no keys for us until they had the door fixed later that day! We had to get someone to come and basically break into our room every time we went somewhere. The room size was great, and it had separate rooms and a great sized living area but it was filthy! I had to clean someone else's urine up off of the floor because it had smelt so bad. We had asked for extra towels and never got them and all of my kids food froze in the fridge! When I made my complaints to the manager, he did not seem to care at all. I will stay at the Days Inn next time!
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Dear stephieb1235 Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 403 934 5777. Sincerely, Alban
"Good Hotel"
The room was clean and the staff was friendly. It is a good hotel to stay. the area of the hotel is ok, close the supermarket and few restaurants. I just spend one night there and not too much to say about it. I recommend the hotel
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Hello ismaeldavisl, We are pleased you enjoyed your recent stay with us. Thank you so much for taking the time to write your comments and post your review. We truly appreciate your business and hope to welcome you again, should you find yourselves requiring accommodations in Strathmore in the future. Warm Regards, Alban
"Roomy & comfy"
The rooms were clean and huge - lots of room to spread out. There was also a fridge, microwave, easy chair and a table with two chairs with room to spare. After staying in 3 other hotels during this trip, the beds here were the most comfortable. A nice breakfast selection too. Pleasant staff and some decent restaurants nearby.
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. We're very happy to see you enjoyed your stay at our property during your trip. It is our job to make you feel welcomed and comfortable during your stay, and we're glad you felt that way. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 403-934-5777.
"Great stay"
Hotel was comfortable and clean, excellent staff. Breakfast room was nice and clean with good selection of breakfast items to choose from. Easy to find. Best western always is consistently a good chain of hotels
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Thank you for your wonderful feedback regarding your stay at the BW Strathmore Inn. Thank you for recognizing the hard work of our staff, we are delighted to see that you enjoyed your recent stay at our hotel. We are also very happy that you enjoyed our hot complimentary buffet breakfast. We look forward to welcoming you back!
"Relaxing Overnight"
We checked in about 4:00 p.m. and had time to utilize the swimming pool and hot tub. Both were excellent! Though the hotel is situated adjacent to the Trans Canada Highway, the room was very quiet. The bed was very comfortable and we had an excellent night's sleep and rest.
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Hello Ron G, Thank you for your wonderful feedback regarding your stay at our hotel. I am glad that you had a great relaxing stay, and you enjoyed our pool and hot tub. Our team works very hard to provide you with a great experience. Please come back and visit us again soon! At your service, Alban M.
"Great Overnight Stop"
Just need a place for an overnight stop. This place was very reasonably priced, very clean and comfortable. Asked front desk clerk about places to eat and she was very informative. Had a good breakfast included.
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Thank you for staying with us during your overnight stop in the Strathmore area, we appreciate the time you took to write us a great review. Your wonderful comments are greatly appreciated and we'd be delighted to let our staff know they made your stay even more enjoyable. We hope you will come back again to the Strathmore area and stay with us.
"Great stay!"
We were impressed with the friendliness and helpfulness of the staff. We were traveling with a truck and long trailer and had ample parking. Shopping and good eats were all within walking distance. We will be back!
Alban M, Manager at Best Western Strathmore Inn, responded to this review
We're delighted to see you enjoyed your stay at our property. It is our job to make you feel welcomed and comfortable during your stay, and we're glad you felt that way. Let's see you again soon!
"Best sleep in days!"
We walked away from a nasty hotel that we had booked in Calgary, only to find this gem! We will stay here every time we come through this area. The staff was very helpful, beds and pillows were comfortable and the breakfast was simply the best we've had. Not to mention, the internet was flawless, didn't lose the signal once!
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Dear Belizeanadian, We are so pleased you enjoyed your recent stay with us. Thank you for taking the time to write your comments and post your review. We strive to ensure our guests enjoy a comfortable, superior stay. It's great to read that you will stay with us again and we look forward to welcoming you.
"Very good"
We enjoyed our stay, window curtains could be better if they could shut out the light, otherwise everything very good, staff are excellent. Parking is good, room is clean, not brand new, appearance of outside of building may be questionable after dark, but its quite nice inside.
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Thank you so much for taking the time to write such a great review about us for all future travelers to read. Your wonderful comments are greatly appreciated and we'd be delighted to let our staff know they made your stay even more enjoyable. Regarding your concern about window curtains, I just want to inform you that all our rooms have drapes that block out the light completely and they are located behind the curtains. We hope you will come back and visit us again, so we can 'wow' you with a far superior experience.
"Wrong moment to visit I guess"
I've reviewed lots of budget minded hotels and this one isn't bad, it just rubbed me the wrong way this visit. The location on the highway is obviously good for those wanting a quick in and out while travelling. The price was good and fit into my budget for our 2 week vacation. Arrived around 8:30 as did many others. We asked for a quiet room and the lady said we'd been given an upgrade. Nice. I signed the form with my room number and "King", the bed size I'd booked. Got to the room, separate bedroom, which was nice, that was the upgrade I guess. We trotted out and retrieved our stuff, settled in and finally went to bed. Hey, where's our King size bed? It's a Queen. After a long day of driving and another one the next day I'm too tired to ask for my room with the King bed. That was frustrating, especially as I look for King size beds when booking hotels, they're a nice perk. First world problem? Yes. Still, I'd like to get what I booked months earlier. Also I had to retrieve our personal pillows from the car as theirs were small and not good. The bed itself was comfy, just small. Second, the thermostat. It's 2017. You should have a digital one, not a tricky and hard to operate dial. I woke up at 2 am freezing and had to fumble with the tricky dial trying to change it. The good. The one bedroom room was nice, bathroom was good with good water pressure in the shower. My room was charged to me and invoice e-mailed to me as requested in the middle of the night, good job. Breakfast was decent, plenty of eggs and bacon despite the busyness of the room. Nice big muffins! Just missing Orange Juice, please get rid of the peach cocktail and get OJ. It's a breakfast staple. The hotel is also laid out strangely. Spend a bit of money and make the emergency exit at the far end of the hotel a room key activated entrance/exit. Having to walk all the way to the lobby and then all the way back down the parking lot to get your car which is right outside your window is unecessary. We saw the small pool, which I suppose would be great for small kids but it was crowded, not for me. A few fixable issues and this would have been a great visit. The upgrade without asking for it was nice, but putting people in a smaller bed without asking first is a big no no in my books. It spoiled what would have been a nice last night on a 17 day vacation.
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Dear Pastorash, Thank you so much for taking the time to review our hotel on TripAdvisor. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your comments are duly noted and have already been passed to our Department Managers to make sure these issues are properly addressed to not happen again. Regarding the thermostat, most of the rooms have a digital one, and we have only few rooms that we are working on changing from manual to digital thermostats. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 403-934-5777. Many Thanks, Alban M.
"vacation 2017"
The best hotel stay for the money, too bad it was the last night of our 7 day vacation. The entire family enjoy the stay at this location and I found the price for the night very reasonable compared to previous nights and other hotels.
Alban M, Manager at Best Western Strathmore Inn, responded to this review
I would like to thank you for giving us such a lovely review regarding your recent stay. We are thrilled to see that you had enjoyed your stay with us. Please be our guest every time and anytime you need a room to stay in Strathmore. It will be our pleasure to have you back! We wish you all the very best and hope to see you soon!
"Best place to stay"
They always treat us well and greet us with a friendly smile. We will stay here any time we are going through. Whenever we have had a special request, they have done their best to accommodate us. I always request that they do not spray room deodorizers because of allergies and they make sure the room is scent free. the breakfast is adequate, always laid out nicely. Could do with some other choices.
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Thank you for choosing to stay with BW Strathmore Inn, and thank you so much for taking the time to write such a great review about us for all future travellers to read! It is a pleasure having you and we are very happy to hear you always enjoy your stay with us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Please come back and visit us again soon!
"Great Value"
This was our first time at the Best Western in Strathmore. Decided to stay here because of the price plus it is a good 'central' location to spend a weekend exploring both Calgary and the Drumheller area. The beds are very comfortable, the rooms are quiet (could use a little updating or touch up paint), and the breakfast is great. The staff are super friendly and if we are in the area again I would stay here again and I would also recommend it to friends and family for a place that has great value for your dollar.
"My stay in Strathmore"
Strathmore Best Western is the best in my mind, Price is excellent, staff are over the top, breakfast is to look forward to,it's my favourite hotel in Canada. I always look forward to staying there if it fits my schedule.
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Greetings from Best Western Strathmore Inn! Thank you for your glowing review! We take pride in our staff and service for each individual's visit. At the Best Western Strathmore Inn we always strive to accommodate our guests with a perfect stay and I assure you that I will reiterate what you have said to our staff so that their hard work does not go unnoticed. Let's see you again soon!
"Drumheller is too expensive stay in Strathmore"
When my partner and I couldn't find anywhere to stay after spending an afternoon in Drumheller, we decided to drive to Strathmore. Best Western to our rescue! Friendly, helpful staff, clean, comfortable beds, wonderful breakfast the next morning and a hot tub and pool. With a CAA discount, our room cost us $103.00 plus taxes. They don't allow dogs though, this is my only complaint.
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Thank you so much for taking the time to leave such a positive review. We are so glad to hear that our prime location offered convenience and flexibility during your stay with us. It is also a delight to know that you thoroughly enjoyed the breakfast and other amenities that we offer. Regarding your concern about dogs, I would like to let you know that we allow dogs in certain rooms. Next time you are in Strathmore please give us a call at 403-934-5777 and ask for Pet rooms. Thank you again, and have a Wonderful day!
"Great Stay at this Convenient Hotel"
Great beds, great pool and hot tub. Breakfast was fantastic! We would highly recommend this hotel! Pet Friendly with lots of close shops and restaurants. Great Value for Families or business folk. Would stay again and again.
Alban M, Manager at Best Western Strathmore Inn, responded to this review
We are very grateful to you for such a motivating review. We are delighted to see that you had a fantastic stay with us. You are very important to us and your review motivates our staff to offer superior customer service to every guest! We hope to see you soon!
"Great Hotel, Great Breakfast"
Hotel didn't look great on the outside but the inside was a pleasant surprise. The pool was very nice and the hot tub was a great temperature and very nice. Breakfast was excellent with hot food selections as well as continental type stuff. Lots of variety
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Good day Marlene, On behalf of the entire Best Western Strathmore Inn, I would like to thank you for choosing to stay with us and leaving such a wonderful, motivating feedback! We are delighted to see that you loved our hot continental breakfast, and other amenities that we offer! Regarding the outside look of the hotel, we will start our exterior renovation later this month in this way the inside of hotel will be matching with the outside. Thank you again, we look forward to welcoming you back soon!
"Clean Midrange Hotel "
Nice, very clean hotel for overnight while travelling. Comfortable room and beds. Close to Trans Canada Hwy. Friendly service and good continental breakfast. We paid $94. a night. The pool looked nice but we didn't use it. Close to cold beer store and restaurants.
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Thank you so much for taking the time to leave such a positive review. Everyone at the BW Strathmore Inn takes pride in their work and it shows by how pleasant our customers are. We are so glad to hear that you have enjoyed our complimentary breakfast, and all other amenities that we offer. Please come back and visit us again soon!
"Good Experience"
I was very pleased that they waived the $15.00 pet fee for us which made a good experience even better! Everything else was excellent. The staff were excellent. I would most certainly recommend this hotel.
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Good day Wayne, Thank you for staying with us and taking the time to share your thoughts. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We are very delighted to see that you have had a great stay. Thank you for recommending us, we hope you choose to stay with us again whenever your travel needs bring you back to Strathmore.
"Great place"
Great place to stay. Rooms clean and staff very nice. Would stay again. Easy access on and off highway but no noise from traffic at night. Breakfast lady very helpful getting non working waffle maker working
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Thank you for your wonderful feedback regarding your stay at our hotel. I am glad that you had a great stay, and you enjoyed our hot continental breakfast. Our team works very hard to provide you with a great experience. Please come back and visit us again soon!
"Overnight Stay"
The hotel was clean and comfortable, the staff was very friendly, the breakfast was great (a much bigger slecetion that at other hotels offering 'continental breakfast'), convenient location. Sunny indoor pool was an unexpected bonus. Would stay again and recommend!
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Good day Sara P, Thank you so much for taking the time to leave such a positive review. Everyone at the BW Strathmore Inn takes pride in their work and it shows by how pleasant our customers are. We are so glad to hear that you have enjoyed our complimentary breakfast, and all other amenities that we offer. Please come back and visit us again soon! All the best, Alban
"On our way home from BC"
My husband and I spent time sight seeing touring and tenting and figured we would find a place to stay in Canmore no luck we definitely thought we could find a place in Calgary because its such a big Centre, we also had our little companion Edward the dog, it was after midnight by the time we got to Calgary; to our surprise, apparently if you don't have a reservation you get locked out. We were weary tired and needed a place to have a good rest....I suggested to head out of Calgary and stop at one of the towns...Strathmore was it....Best Western Inn....they had a beautiful 2 queen bed, pet friendly room available...it was 2a.m. it was so refreshing when they offered a late check out of 12pm....we slept until 1030....had a coffee and we're so happy with this hotel it's worth the drive from Calgary. We highly recommend it friendly staff, clean modern room, comfortable beds, the room was nice and cool, there was a Continental breakfast available from 530a.m. to 930am we opted to get some much needed rest! Thank you Best Western Inn!
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Thank you so much for taking the time to post your review regarding your recent stay with us. Our team continues to aspire to deliver above expectations service and your review will help motivate all of us to continue to serve you and our guests well. We are glad that the location of the hotel worked well and you enjoyed the comforts of our guest room. It is also great to know that you enjoyed our complimentary breakfast. We hope you will be able to come back and visit us again soon.
"GREAT STAY"
This was a last minute stop and the staff were great, looked after all our needs and more. Breakfast was very good, hot and we left satisfied. The entrance was the only thing that was a bit difficult to locate and turns were tight for a person driving a 1/2 ton truck. Thanks for a great job.
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Dear Herbert H, Thank you for your wonderful feedback regarding your stay at our hotel. I am glad that you had a great stay, and you enjoyed our hot continental breakfast. Our team works very hard to provide you with a great experience. I assure you that I will reiterate what you have said to our staff so that their hard work does not go unnoticed. Please come back and visit us again soon! All the Best, Alban M
"Great stay"
Good hotel and location. Very friendly and helpful employees. Was upgraded to large suite which was very nice with jacuzzi tub and fireplace. Good hot and cold breakfast buffet. Hotel also has pool and fitness room.
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Dear agchristie, Thank you so much for taking the time to write your comments and post your review. We are pleased you enjoyed your recent stay with us. We truly appreciate your business and hope to welcome you again, should you find yourself requiring accommodations in Strathmore in the future. All the Best, Alban M.
"Wonderful breakfast and friendly staff!"
All the staff were very friendly and helpful. The beds were very comfortable and the rooms tastefully decorated and clean. The breakfast was amazing! They offered scrambled eggs, bacon, oatmeal and waffles as well as the usual toast and muffins.
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Good day Michelle R, We are so happy to see that you enjoyed your stay with us. Thank you for including us in your plans this year. Our team is encouraged to see that we were the right kind of hotel for your visit. We hope to keep welcoming you back for years to come. Take care!
"Large clean quiet room!"
Generous sized room with fridge, good size bath, comfortable bed. We had a room in the background-very quiet. Check-in was quick and the receptionist very friendly. Her dinner recommendation was spot on.
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Dear Geraldine F, Thank you for taking the time to write such a positive comment regarding your recent stay at the BW Strathmore Inn. We are glad that you enjoyed the comforts of our guest room. The team works harder to ensure that we exceed your expectations, hopefully you can return again and enjoy our hotel amenities. Thank you once again for your loyalty to the brand and we all are looking forward to your next visit. All the best, Alban Mehmeti
"Awesome"
I thought that the device was great and I would come back immediately if I needed to stay in a hotel and food was awesome and would tell everyone that bestwestern is the place to go and really appreciate your hospitality
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Good day, Thank you so much for taking the time to write your comments and post your review. We continue to strive to provide our guests with a superior stay and are extremely pleased to read your recent stay was great. It is also great to know that you loved our hot continental breakfast. We truly appreciate your business and look forward to welcoming you again in the future. Regards, Alban Mehmeti
"Awesome Place"
I cannot express adequately how great this hotel is. Everything in the spacious King room worked, everything! Bed was very comfortable, room clean and quiet. Towels were supper fluffy. The staff were excellent. Friendly, courteous, engaging and very helpful. I will stay here again in a heart beat!!!!!
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Good day Vicky L, On behalf of BEST WESTERN Strathmore Inn team I would like to thank you for such a glowing feedback about your recent stay with us. We are thrilled to see that you had an excellent experience with our hotel. We appreciate for taking the time to share this on tripadvisor! We look forward to welcoming you back. All the best, Alban Mehmeti
"Great Surprise"
All aspects of our stay at BW in Strathmore were excellent! Our room was much larger than we had expected with a separate sitting room and French doors to close off the bedroom ! The room was spotless and service was excellent. We stayed for two nights while we visited the area and met up with a few relatives. Breakfast was good - the hot items were very hot , The bed was very comfortable and the price was certainly much less than we had paid for several other rooms during our vacation.
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Hello paulalee283, Thank you so much for taking the time to leave such a positive review. Everyone at the BW Strathmore Inn takes pride in their work and it shows by how pleasant our customers are. We are so glad to hear that you have enjoyed our complimentary breakfast, and all other amenities that we offer. Please come back and visit us again soon! Kind Regards, Alban Mehmeti
"2 night stay"
Excellent value for money ... one of the best hotels I have stayed at in some time. Clean, helpful staff, great location....couldn't ask for more. 30 minute drive from Calgary and easy access to other area attractions i.e. Drumheller, etc.
"Great place and great rates"
Wonderful and accommodating staff. Great beds, pillows very comfortable. Clean hotel inside and out. Close to other restaurants within walking distance. Great continental breakfast: great variety of hot and cold items, muffins, good variety of breads, fruits and of course juices and coffee. We would definitely stay at this hotel again.
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Hello B1074FRsandrah, Thank you for taking the time to write your comments and recognize the efforts of our staff as they sincerely care about our guests. We truly appreciate your business and strive to provide you and other future guests with award winning service. We all look forward to welcoming you back soon! All the best, Alban Mehmeti
"nice quiet stay"
The rooms were a little dated - however they were large and clean. The service was friendly. The breakfast was good, however more choice would be nice. Stay was for only one night, but the hotel was quiet.
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Dear 447derrickg, Thank you for taking the time to share your thoughts regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We all look forward to welcoming you back soon! Warm Regards, Alban Mehmeti
"Great Stay.!"
Loved our room. Very quiet hotel. Had a great sleep. Staff were pleasant and helpful. We would stay again if in the area. We travelled to Strathmore for a family. Memorial Rodeo at the Strathmore Rodeo Grounds... Best Western Hotel made our stay very pleasant. Nice restaurant within close walking distance with excellent food and service. A great experience.
Alban M, Front Office Manager at Best Western Strathmore Inn, responded to this review
Dear Wayne F, We are pleased your family enjoyed your recent stay with us. Thank you so much for taking the time to write your comments and post your review. We truly appreciate your business and hope to welcome you and your family again, should you find yourselves requiring accommodations in Strathmore in the future. Best Regards, Alban Mehmeti
"Spacious and exceptionally clean room"
This was an exceptional hotel on our family trip. The staff are helpful and accommodating and the rooms were very spacious and exceptionally clean. They were perhaps not the most up-to-date but there was nothing lacking. Great restaurant next door and the hotel has a pool that our 4 yr old granddaughter and her grandpa particularly enjoyed. The continental breakfast was outstanding with many choices, both hot and cold. All this for a really good price! Highly recommend this hotel.
Alban M, Front Office Manager at Best Western Strathmore Inn, responded to this review
Dear Kbrophey, We continue to strive to provide our guests with a superior stay and are extremely pleased to read your recent stay was exceptional, and that your granddaughter and her grandpa were able to enjoy the pool. It is also great to know that you loved our hot continental breakfast. Thank you so much for taking the time to write your comments and post your review. We truly appreciate your business and look forward to welcoming you again in the future. All the best, Alban Mehmeti
"Ball tournament stay"
We were very happy with this hotel. Great value for our money! The beds and pillows were sooo comfy! The staff was very helpful and the breakfast has a wide variety of items and a nice sized eating area . This is where we will stay the next time we are in town!
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Dear Darla B, On behalf of the entire team at the Best Western Strathmore Inn, I would like to thank you for staying with us, and thank you for such an incredibly nice review. We are glad that you enjoyed the comforts of our guest room. It's great to know that you enjoyed our complimentary breakfast. Your support and feedback inspires our staff to provide every guest with the best customer service everyday! Thank you again, we hope to see you soon! All the best, Alban Mehmeti
"Great Hotel"
Amazing staff, helpful, personable, great breakfast, clean rooms and a nice little pool, love it! Was there for business and the staff were cheerful and helpful, recommended restaurant and shopping. Great experience.
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Dear 396janelleg, Thank you for taking the time to write a feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Please be our guest again anytime you need a room in Strathmore! We all look forward to welcoming you back soon! All the best, Alban
"Perfect for a quick overnight"
We were travelling from the Lower Mainland of BC to Saskatchewan and this was our halfway point. After driving all day, this little hotel was exactly what we needed. A quick a super friendly check in... the front desk agent even stopped my husband from unloading our bags because our room had outside access. Once he gave us our keys we were able to drive right up to our door! After we unloaded, we walked about 40 steps across the parking lot to the "back door" of a little pub next door.... but when we got inside it was much nicer than it looked when we drove by the first time! We had a lovely meal and a went back to our room. (there was a liquor store next door if we'd wanted to visit that too) The next morning we had our complimentary guest breakfast before leaving... it was exactly what it should be. Eggs, sausages, toast, etc. OH! I forgot to mention that the showers were AMAZING!!! And the wifi was great too. No problems watching netflix before bed. All in all, exactly what we needed and cheaper than expected! Highly recommend! I will definitely go again!
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Dear Tina C, We truly appreciate you taking the time to post your review. We strive to deliver a superior experience to our guests and are pleased you found the staff very friendly and helpful. We are also glad you found the location of the hotel convenient for your needs. It's great to know that you enjoyed our hot complimentary breakfast, and other room amenities. We look forward to welcoming you again during your next stay with us. Thank you again. Kind Regards, Alban Mehmeti
"Great value for the money. Clean and friendly."
We have stayed at this hotel in the past. It never disappoints. We travel between BC and Saskatchewan for family reasons. Staying in Strathmore is a nice midway point, and the Best Western Strathmore Inn makes an easy, comfortable and affordable stop. Friendly staff, good breakfast...what more could you ask when travelling through?
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Good day C130COdavidg, Thank you for staying with us and taking the time to share your thoughts. We are glad that the location of the hotel worked well and you enjoyed the comforts of our guest room. It is also great to know that you enjoyed our complimentary breakfast. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our band. We look forward to welcoming you back! Best Regards, Alban Mehmeti
"Great Place For A Weary Traveler"
After a long day of driving through the mountains from Penticton, my wife and I stopped at the Best Western. We stayed on the lower, east side of the building which has doors to the interior corridor and to the parking lot. The room was dated but very clean with a comfortable bed and all amenities working as they should. We spent a quiet night and were on the road again early the next morning. The breakfast room, which opens at 5:30am, was as nice as any I have encountered in similar motels and there was a large variety of food including sausage and eggs, fresh fruit and cereal. The staff was very friendly and accommodating. We would definitely stay here again.
Alban M, Manager at Best Western Strathmore Inn, responded to this review
Dear Tom W, Thank you for taking the time to share your thoughts regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We all look forward to welcoming you back soon! Warm Regards, Alban Mehmeti
"Hockey weekend"
Four day Midget Hockey Provincials. Staff super helpful and accommodating. We were allowed to use the breakfast room for our team pizza party... as long as we tidied up after ... which isn't too much to ask! ;) ... often hotels decline the use of public areas. Thanks for helping us out!!!
Alban M, Manager at BEST WESTERN Strathmore Inn, responded to this review
Dear Amycyoung, On behalf of the entire team at the Best Western Strathmore Inn, I would like to thank you for staying with us, and thank you for such an incredibly nice review. Your support and feedback inspires our staff to provide every guest with the best customer service everyday! Thank you again, we hope you choose to stay with us again whenever your travel needs bring you back to Strathmore. Kind Regards, Alban Mehmeti
"Great Value!"
Very comfortable hotel with all the amenities at an excellent price. The hotel is conveniently located close to the TransCanada and offers free breakfast. Good value and very accommodating for our sports team.
Alban M, Manager at BEST WESTERN Strathmore Inn, responded to this review
Hello martinbB5069BQ, Thank you for your positive comments regarding your stay. We are glad that the location of the hotel worked well and you enjoyed the comforts of our guest room. It's great to know that you enjoyed our complimentary breakfast. The team works harder to ensure that we exceed your expectations, hopefully you can return again and enjoy our hotel amenities. Thank you once again for your loyalty to the brand and we all are looking forward to your next visit. Kind regards, Alban Mehmeti
"Hockey weekend"
Great location to hockey rink in Strathmore. Very friendly and professional staff. Clean hotel rooms. Great pillows. Good breakfast buffet each morning. Beds very comfortable. Internet in Business Centre was slow at first until guest agent helped me.
Alban M, Manager at BEST WESTERN Strathmore Inn, responded to this review
Dear Linda C, Thank you for your wonderful feedback regarding your stay at our hotel. I am glad that the hotel location worked well and you enjoyed our complimentary buffet breakfast. Our team works very hard to provide you with a great experience. We are glad that you enjoyed the comforts of our guest room. If there is anything else I can further assist you, please let me know. We definitely look forward to your next stay. Warm Regards, Alban Mehmeti
"Best hotel experience"
If you are in the Calgary area or at least staying in a hotel in the east end I suggest an 30 minute drive to Strathmore. Why? Best Western Strathmore offers excellent service and the hotel is great value. An excellent hot tub and swimming pool and the staff are par excellence. I stay for $100 and I think it is the best value in the area.
Alban M, Manager at BEST WESTERN Strathmore Inn, responded to this review
Dear AlbertaboundEdmonton, Thank you for choosing to stay with BEST WESTERN Strathmore Inn. We really appreciate such a nice feedback! We are delightful to see that you always have a great experience staying at our property. It is really great that all the hotel amenities and the location works out well for you! Also we would like to thank you for recommending us. We all hope you will be back soon and give us the opportunity to provide you the great service again. Best Regards, Alban
"Passing through BC to Manitoba"
Through the Rockies in credible drive as always even Big Horn sheep Super moon over Calgary Now resting in this very comfortable motel and town Great local just odd highway I was able to get an excellent meal and take out from the Roadhouse with in a block So could grab a wine too in same complex Feet up comfortable All close Relaxing for next leg
Alban M, Manager at BEST WESTERN Strathmore Inn, responded to this review
Thank you for such an incredibly nice review! It was a pleasure having you and we are very happy to hear your stay with us was awesome.
"Decent Hotel"
This Best Western is what you'd expect to find in a small town. Nothing fancy but it's clean, people are nice, has a pool/hot tub, and it's easy to find. I would recommend if you want decent rates and clean rooms.
Alban M, Manager at BEST WESTERN Strathmore Inn, responded to this review
Dear Justin G, Thank you for choosing to stay with Best Western Strathmore Inn! We appreciate your feedback. We look forward for your next stay, and thank you for recommending us! All the best, Alban
"Experience excellence in Strathmore"
This is the BEST hotel in Strathmore. Excellent friendly service, really good breakfast and a relaxing stay. Not often you find the kind of service provided by the staff at this hotel. Very friendly and helpful with a wonderful welcome. I stay here about 25 nights of the year and would stay no where else in Strathmore.
Alban M, Manager at BEST WESTERN Strathmore Inn, responded to this review
Dear AlbertaboundEdmonton, Thank you for choosing to stay with BW Strathmore Inn, and thank you so much for taking the time to write such a great review about us for all future travelers to read! It is a pleasure having you and we are very happy to hear you always enjoy your stay with us. I assure you that I will reiterate what you have said to our staff so that their hard work does not go unnoticed. Please come back and visit us again soon! Regards, Alban
"Great place to stop"
This hotel is a great place to stop if you are looking for a little cheaper hotel compared with those in Calgary. The location is close to other services and easy to find. It is clean and the service is very good. The rooms are a little dated. The bed is comfy. No plastic bag was supplied for the ice bucket which was a concern for health reasons especially when we understood that this was standard for this particular hotel. I suggest asking the front desk person for one. The hot tub temperature was perfect. We enjoyed the continental breakfast.
Alban M, Manager at BEST WESTERN Strathmore Inn, responded to this review
Dear GMHO2012, Thank you for taking the time to write a feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Please be our guest again anytime you need a room in Strathmore! We all look forward to welcoming you back soon! All the best, Alban
"Airport access during first 'winter' storm."
Wanting a place for four adults close to the Calgary Airport, we found this place to be our best value, especially as they included breakfast, and the hotel was right on the highway that put us within 35 minutes of the airport. All this during our first snow and freezing rain storm of this year.
Alban M, Manager at BEST WESTERN Strathmore Inn, responded to this review
Hi John B, Thank you for choosing to stay with Best Western Strathmore Inn! We appreciate your feedback! We are glad to know that you had enjoyed your stay with us! We look forward to welcoming you back soon! Regards, Alban
"Great Service and Close to everything"
We stayed BW Strathmore last week and again was more than happy with the service, amenities and accommodations. We were fortunate enough to stay in one of the suites on the 2nd floor and was so happy with the accommodations that we decided to order supper in and walked across to the local beer store and bought a few beer, turned the fireplace on in the room and enjoyed an evening watching hockey. Mercy the customer service representative at the front desk was helpful with information and as usual was friendly and directed me to the Business Centre to book my BW accommodations for the next night. Breakfast in the morning was great, well laid out with a variety of items and helpful staff. BW Strathmore Inn is always on our list when travelling east or west and we make a point of ensuring our stop there. A great hotel with great staff.
Alban M, Manager at BEST WESTERN Strathmore Inn, responded to this review
Dear Gordniki, On behalf of the entire Best Western Strathmore Inn, I would like to thank you for choosing to stay with us and leaving such a nice, motivating feedback! Thank you for recognizing our staff for their service! We are glad that you had an excellent stay with us. We look forward to welcoming you back soon! Regards, Alban
"Great Service and Close to everything"
We stayed BW Strathmore last week and again was more than happy with the service, amenities and accommodations. We were fortunate enough to stay in one of the suites on the 2nd floor and was so happy with the accommodations that we decided to order supper in and walked across to the local beer store and bought a few beer, turned the fireplace on in the room and enjoyed an evening watching hockey. Mercy the customer service representative at the front desk was helpful with information and as usual was friendly and directed me to the Business Centre to book my BW accommodations for the next night. Breakfast in the morning was great, well laid out with a variety of items and helpful staff. BW Strathmore Inn is always on our list when travelling east or west and we make a point of ensuring our stop there. A great hotel with great staff.
"BW Strathmore"
Best Western in Strathmore is easy to find and access from Highway 16. There are services nearby and the Roadhouse restaurant and lounge next door offers good food. I would recommend this establishment to anyone.
Alban M, Manager at BEST WESTERN Strathmore Inn, responded to this review
Dear John E, On behalf of our entire team at the BW Strathmore Inn, I would like to thank you for giving us such a lovely review regarding your recent stay. We are thrilled to see that you had enjoyed your stay with us. Please be our guest every time and anytime you need a room to stay in Strathmore. It will be our pleasure to have you back! We wish you all the very best and hope to see you soon! At your service, Alban
"Clean and Quiet"
Enjoyed my stay. Felt new and just simply clean, comfortable beds. Good free breakfast included; bacon, sausage, eggs, waffles and then all your other cold breakfast options. Pool and hot tub available but I didn't use them.
Alban M, Manager at BEST WESTERN Strathmore Inn, responded to this review
Dear lyncher85, Thank you for choosing to stay with Best Western Strathmore Inn. We are thrilled to know that you had a great stay with us and enjoyed our beauty sleep beds along with all other amenities. We look forward to see you soon for your next trip to Strathmore area! Best regards, Alban
"Decent for overnight stay"
Stayed in the suite which is basically a standard 2 bed hotel room with a wall between the two beds and a set of french doors. The doors effectively separate the two parts of the room but have windows which are opaque so light shines through. It was nice to have a microwave and a fridge in the room. Room was clean and furniture in good shape. The pool and hot tub area was a nice feature! Kids enjoyed it. The breakfast was pretty impressive and started at 5:30am. Fresh fruit, juices, coffee, yogurt, cereal, oatmeal, waffle maker, bacon, sausages, eggs, bagels, bread, muffins. Friendly staff. overall, the hotel was a bit dark but other than that, I hate no complaints.
Alban M, Manager at BEST WESTERN Strathmore Inn, responded to this review
Dear adventureseeker_9, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Please be our guest again anytime you need a room in Strathmore! We all look forward to welcoming you back soon! Yours in hospitality, Alban
"BW in Strathmore, Alberta"
We were very happy with our stay at the BW in Strathmore. Readily available wifi, Reception was great, room was clean, large bathroom with handrails; Great selection of breakfast items, and very helpful room staff. Very convenient to car wash, and getting back on the road the next day. Definitely stay there again.
Alban M, Manager at BEST WESTERN Strathmore Inn, responded to this review
Dear AbbyRose44, Thank you for choosing to stay with the Best Western Strathmore Inn and thank you for considering to stay with us again. We are thrilled to know that you had a great stay with us and enjoyed all the amenities. We look forward to see you soon for your next trip to Strathmore! At your service, Alban
"Standard fare"
Typical Best Western, with pool, and continental breakfast. Pool was salt water, which is a bonus. They allow pets, unlike the Bet Westerns in Calgary which is also a notch in their favor. I enjoyed being able to park right in front of my door, made unloading quick. The rooms kept out the noises from the highway, but not some of the late nighters.
Alban M, Manager at BEST WESTERN Strathmore Inn, responded to this review
Dear Keir T, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Please be our guest again anytime you need a room in Strathmore! We all look forward to welcoming you back soon! Thank you again, and have a Great day! Alban
"Great Night Stay"
Stayed here for one night on our way back to MB from BC. Was tired from a long drive and just wanted to relax. Great location that's within walking distance for food, and relaxing in the hot tub made our night. Front desk staff was nice and helpful, and a woman working the continental breakfast was very friendly as well. Enjoyed the breakfast before we started off again the next morning. Would definitely stay again.
Alban M, Manager at BEST WESTERN Strathmore Inn, responded to this review
Dear daddysgirl4ever, On behalf of our entire team at the Best Western Strathmore Inn, I would like to thank you for giving us such a lovely review regarding your recent stay. We are thrilled to see that you had enjoyed your stay with us. Please be our guest every time and anytime you need a room to stay in Strathmore. It will be our pleasure to have you back! We wish you all the very best and hope to see you soon! Regards, Alban
"Best Western"
Our stay was fantastic...the room was very clean ands nice. The bed was very comfortable and we were treated to a great selection breakfast in a very nice room. The staff were helpful and friendly. Will definitely stay there again!
Alban M, Manager at BEST WESTERN Strathmore Inn, responded to this review
Dear Donna195303, We are very grateful to you for such a motivating review. We are delighted to see that you had a fantastic stay with us. You are very important to us and your review motivates our staff to offer superior customer service to every guest! We hope to see you soon! All the best, Alban
"Great, pet friendly option at a reasonable price"
Chosen as it was the best value based on my Hotels.com search while travelling cross country. Staff friendly and helpful, and very accommodating, as too often websites are not giving hotels the information that a pet friendly room is needed. Clean room, quiet night with a very good sleep. Comfortable.
Alban M, Manager at BEST WESTERN Strathmore Inn, responded to this review
Dear Lynda D, Thank you for choosing to stay with the Best Western Strathmore Inn. We really appreciate your feedback regarding your recent stay. By the way, You are a wonderful photographer :). We look forward for your next stay with us! Regards, Alban
"Our Go-To hotel for cross-country road trips"
We stayed here twice this summer and I have only positive things to say about this property. We travel east and back every year and from now on will stay here on both ends of the journey. We always get a pet-friendly room and the drive-up style ground floor exit is so convenient; unloading the car is a breeze and it's so nice to be able to walk right outside for those early-morning dog walks. We have always found the rooms to be clean and spacious. Upstairs is a large pleasant breakfast room with items enough to keep everyone happy. The lobby is warm and inviting, staff have always been friendly and helpful, and the hotel is right off the Trans-Canada for easy access. For those needing a quick grocery run, there is a Co-Op store nearby. The hotel is an easy walk from a safe residential area; a good venue for an evening stroll. Our family gives this BW a high recommendation!
Alban M, Manager at BEST WESTERN Strathmore Inn, responded to this review
Dear greenmountaingirl2, On behalf of our entire team at the Best Western Strathmore Inn, I would like to thank you for giving us such a lovely review regarding your recent stay. We are thrilled to see that you had enjoyed your stay with us. We look forward for your next stay, and thank you for recommending us! All the best, Alban
"Best Western "
We checked in to the Best Western in Strathmore after driving for hours through rapeseed fields punctuated by herds of cows. The elderly night clerk showed us menus for two nearby good restaurants, but we wrongly elected to go to KFC. Our room was clean and comfy once the too-cold sir conditioning was turned off. I liked the two queen beds; my husband used all four pillows in his bed--his idea of bliss. We had a good night's sleep and awoke to wind, rain, and chill. Breakfast was goodish--scrambled eggs, sausages, Canadian bacon, premixed machine Nescafe instant coffee, my husband noted. There were all sorts of carbs and fruits available--I had a Clementine and my husband a banana. Other visitors included older couples, a male family with a small boy, singles, and a multigenerational Mennonite family. My husband stated that the motel is dark and needs a bit of updating in the halls. It could also use an elevator for the elderly and disabled.
Alban M, Manager at BEST WESTERN Strathmore Inn, responded to this review
Dear Ilse035, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Please be our guest again anytime you need a room in Strathmore! We all look forward to welcoming you back soon! Thank you again, and have a Great day! Alban
"Excellent"
We chose this Best Western for its proximity to Hwy#1. We were greeted by a pleasant man who told us that since we are “platinum members” we could upgrade to a larger king-bedded room at no additional cost. He did, however, mention that the room was on the 2nd floor and there were no elevator in the hotel. We chose to upgrade and were delighted. The room was huge and in addition to the usual amenities it had a small table with 4 chairs, fridge, microwave, sofa, coffee table and fireplace. The bathroom was extra large and had a Jacuzzi tub and separate shower. The halls and room were clean and quiet and the bed was very comfortable. Full breakfast was included. Would definitely recommend and stay here again.
Alban M, Manager at BEST WESTERN Strathmore Inn, responded to this review
Dear Jorek H, Thank you for choosing to stay with us! We are thrilled to see that you had a great stay! We truly appreciate you taking the time to post your review. We want every guest to feel welcome and have a place to feel like home, when away from home. Thank you for recognizing our efforts during your stay with us. We are also glad that all the amenities and location was also helpful for you. It was great to have you as our valuable guest! We look forward for your next stay, and thank you for recommending us! At your service, Alban
"A nice place to stay"
The hotel was easy to find. Everything was clean. The desk staff were helpful and friendly. My only beef is that there is no elevator, and my room was on the first floor, down a level from the lobby, and I had to carry a heavy suitcase down a flight of stairs. As with most hotels, the sheets had that slight hospital-ish stench.
Alban M, Manager at BEST WESTERN Strathmore Inn, responded to this review
Dear Jonathan F, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 403 934 5777. All the best, Alban
"Gem near Calgary"
Check in and out was very easy. Situated near food and shopping. Great place to stay for the Stampede, easy to get into Calgary. Lovely clean pool and lounge. Very pleasant staff, especially Joy, who will welcome you with her warm smile and helpful suggestions etc.. Good prices for great value. I never have had a bad experience at a Best Western. Quality control is a top priority for this brand. Highly recommend it for families.
Alban M, Manager at BEST WESTERN Strathmore Inn, responded to this review
Dear Leslie S, Thank you for completing the survey regarding your recent stay at our Hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. We all look forward to welcoming you back soon! Best Regards, Alban
"Very pleasant and helpful staff"
This hotel was very clean if a little dated. Our room was on the lower floor and there was no elevator, the pool and breakfast room were on the floor above us. Also we had some noisy children running around in the room above us and it was very loud. Fortunately they went to bed fairly early. The bed and pillows were comfortable and the linens were of fairly good quality. The toilet was very low. I don't know why these hotels don't use a comfort height toilet. I have some mobility issues, don't need a totally accessible room but a higher toilet would help. The pool and hot tub were nice and clean. The breakfast was fairly good with two types of egg and two meat choices, as well as all the other usual things. The staff were very helpful and friendly.
Alban M, Manager at BEST WESTERN Strathmore Inn, responded to this review
Dear Pam M, Thank you, we appreciate the time taken by you to complete this survey. Your feedback is very important to us, as it informs us on how we did and allows us to improve and satisfy all our future guests. We appreciate and take note of your suggestion and will review the concern you brought up. Please be our guest every time and anytime you need a room to stay in Strathmore. It will be our pleasure to have you back! We wish you all the very best and hope to see you soon! Sincerely, Alban
"Great overall experience."
Second time we stayed there - great experience. Friendly reception staff (helpful). Nice breakfast experience (better than the standard continental breakfast)- quiet hotel and pet friendly. Would stay there again anytime. The reception staff were helpful.
Alban M, Manager at BEST WESTERN Strathmore Inn, responded to this review
Dear Rick R, Our entire team is thrilled on getting such a wonderful feedback regarding your recent stay with us! We are so glad to have you as our returning guest and we thank you for your loyalty to the brand. Your feedback is very much appreciated. This is the best motivation for our team to serve better. We all look forward to welcoming you back soon! Regards, Alban
"Outstanding employees"
Great customer service! Personable, outgoing, helpful employees. Clean rooms, comfortable beds, good coffee (important to me). Did not get up in time for breakfast so no comment on that. Convenient location; proximity to Calgary and easy access to major highways. Good choices of eating places in the vicinity.
Alban M, Manager at BEST WESTERN Strathmore Inn, responded to this review
Dear Gregory G, On behalf of our entire team of Best Western Strathmore Inn, I would like to thank you for giving us such a lovely review regarding your recent stay. We are thrilled to see that you had enjoyed your stay with us. There is nothing so important for us than making our guest feel comfortable and we are very thankful that you had noticed this quality in our team. We look forward to welcoming to back soon! All the best, Alban
"Good Option for Area Travel"
Hotel was clean and modern. Staff were friendly and helpful. Our two bedroom suite was just what the six of us needed. Breakfast well stocked and area kept tidy Recommend this hotel as a base for the Tyrell Dino Museum in Drumheller and the Calgary Zoo.
Alban M, Manager at BEST WESTERN Strathmore Inn, responded to this review
Dear Tess S, Thank you for choosing to stay with the Best Western Strathmore Inn, and thank you for giving us such a positive and motivating feedback! We are glad that you had enjoyed your stay with us. We look forward to welcoming you back soon! All the best, Alban
"Strathmore Best Western"
We enjoyed our stay immensely, from the time we checked, it was great. Super friendly front desk staff, room was very clean, smelled so nice and fresh, no chemical smell of airfreshners. Bed was like a cloud to sleep on. Swimming pool and hotub were very clean no harsh chemical smell either. Breakfast area huge and also very clean. Good selection of breads, bagels muffins etc. Fresh fruit, Yogurts, cereals, you can even make Belgian waffles. I give this Hotel an A+. Would for sure stay here again.
Alban M, Manager at BEST WESTERN Strathmore Inn, responded to this review
Dear Marjorie W, On behalf of Best Western Strathmore entire team I would like to thank you for choosing to stay with us and thank you for the lovey feedback! We are thrilled to note that you had a great stay with us! It is satisfactory that you have enjoyed all our amenities! Your comment will help motivate our team provide consistency and continue to serve you and all our guest with excellence. We wish you well, and look forward to your next visit! Best Regards, Alban
"Great motel"
We always chose this hotel for our stay when we travel west. The overall of this motel is great and we have had nothing but great service. I had to print my boarding pass and the printer would not work. The check-in staff came and in no time he had me all set up. Price is not bad either. Front staff should not be doing any other tasks but front desk as I've seen some customers waiting as front staff was busy with the breakfast area.
Alban M, Manager at BEST WESTERN Strathmore Inn, responded to this review
Dear Denise M, Thank you for choosing to stay with the Best Western Strathmore Inn and thank you for such a great online review. Our staff always try their best to accommodate our guests to their full satisfaction and we appreciate your acknowledgement. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We look forward for your next stay! All the best, Alban
"Baseball tournament stay"
So called hotel the day we left hotel and said we left our phone cord plugged into wall behind the night stand! Front desk said cleaning people did not hand it in so we must still have it! Got home unpacked we do not have it! Phoned the next day front desk again still no phone cord! Was told they have extra there so could come pick one up! I don't live in strathmore could u send it and nope would be on our expense! Thanks for all your help Best Western NOT!
"Excellent Location and Staff"
This Best Western in Strathmore, AB is an excellent place to stay for business or pleasure. It is only 25 mins away from downtown Calgary and has great rates which include breakfast! CAN'T BEAT THAT!! The breakfast isn't your typical cheap serving of muffins toast or cereal. The breakfast served at this location is the full meal deal. waffles, toast, scrambled eggs, bacon, sausages, and lots more! The staff are extremely polite, professional and very helpful!
Alban M, Manager at BEST WESTERN Strathmore Inn, responded to this review
Dear Christopher Q, We appreciate the time taken by you to write such a great review for us. We are also happy to note that your stay, the breakfast and the facility exceeded your expectations. Our team continues to aspire to delivery above expectations service and your review will help motivate all of us to continue to serve you and our guest well. Once again we truly appreciate your wonderful comments and we look forward to welcoming you back! At your service! Alban
"Perfect Stay!"
Great hotel - clean, nice pool area, grand breakfast! Pet friendly rooms available and also pull up parking with double door rooms, very handy when travelling with family! Handy location with several restaurants within walking distance. Very helpful front desk and free wi-fi, we'll be back!
Alban M, Manager at BEST WESTERN Strathmore Inn, responded to this review
Dear AngLanePhil, On behalf of BEST WESTERN Strathmore Inn team I would like to thank you for such a glowing feedback about your recent stay with us. We are thrilled to see that you had an excellent experience with our hotel. And you also have enjoyed our complimentary breakfast and pool area. We appreciate for taking the time to share this on tripadvisor! We look forward to welcoming you back.
"Nice Hotel"
Stayed at the hotel for a weekend on a ringette tournament. Even with kids around the hotel was quite quiet and we had no problem with the breakfast. The front desk staff were very good to deal with and very helpful. The room was clean and well furnished. It was close to everything and if we had any questions the staff were very willing to help out. Would recommend it to anyone needing a good place to rest or stay.
Alban M, Manager at BEST WESTERN Strathmore Inn, responded to this review
Dear Brian L, We would like to thank you for taking the time in writing such a wonderful feedback! We are very happy to hear that you and your family had a pleasant stay with us. We are also very glad to see your satisfaction with the breakfast. It is great that everything worked so well for you at our place including location. It is very nice to see that you have enjoyed all the amenities as well. Please be our guest anytime you are visiting Strathmore for any reason so that we can get another chance to serve you. Looking forward to welcoming you back!
"Exceptional customer service!"
There is no doubt that this Best Western is the best place to stay in Strathmore. The cost is affordable, the rooms are clean, there are many items to choose from at breakfast, and the staff are extremely friendly, professional and accommodating.
Alban M, Manager at BEST WESTERN Strathmore Inn, responded to this review
Dear Eva P, Thank you for choosing to stay with us every time you come to Strathmore. Your satisfaction is very important to us. We are glad to see that we are exceeding your expectation with our usual service. Hoping to see you soon!
"Nice relaxing hotel"
We enjoyed staying at the hotel. The rooms are clean and spacious, and the beds very comfortable. There was a good selection of breakfast foods, something for every taste. We enjoyed the pool and especially the hot tub, which was actually hot. The staff was proffessional and courteous. The location of this hotel was convient to the major roads, but the hotel itself was quiet and relaxing.
Alban M, Manager at BEST WESTERN Strathmore Inn, responded to this review
Hello L1ndarC, On behalf of the entire team of the BEST WESTERN Strathmore Inn, I just wanted to thank you for the very kind review. We are pleased to see that you had a great experience with us. And that you have enjoyed our complimentary breakfast, as well as pool and hot tub. Our team strives to offer a friendly and caring service to all our guests. It is also really great to hear that our prime location was convenient for you. Once again, thank you for taking the time to share your experience with other travellers. We look forward to welcoming you back. See you soon!
"Great Location"
I have stayed at this Hotel on many trips to the Calgary area and have never been disappointed. The staff are very professional and look after any needs you may have. The morning breakfast has many choices for everyone.
Alban M, Manager at BEST WESTERN Strathmore Inn, responded to this review
Thank you so much for taking the time to leave such a positive review. Everyone at the BEST WESTERN Strathmore Inn takes pride in their work and it shows by how pleasant our customers are. We are so glad to hear that our prime location offered convenience and flexibility during your stay with us. Please come back and visit us again soon!
"Pleasant stay in Strathmore, AB"
Our family immensely enjoyed the hotel and its amenities. The swimming pool and hot tub were well looked after, the breakfast was excellent. We found the staff to be extremely friendly and helpful. We will be back.
"Work stay"
Very friendly staff, good breakfast. Nice room with separate bedroom. Good selection of room layouts for business or family. Ground level, outside access if desired. Fridge and microwave in all rooms.
"Pleasant Surprise"
This property was a pleasant surprise. On the outside it does not look special but on the inside the updated décor and awesome staff make this a special hotel to stay at. It has easy access off the highway and places near by to have your evening meal.
"Great Value"
This Hotel is easy to find in the Center of Town. The staff is friendly and courteous. The Hotel is clean and comfortable. the Breakfast was varied and good for a non-restaurant. It is very good value!
"A Nights Rest"
I stopped in here on my way through town heading east. It had nice easy access from the highway. Nice clean rooms with nice beds. It was indeed recently renovated. I ate the breakfest offered in the morning and I liked it. Everything was well stocked and fresh. My room was on the first floor. So I had inside or outside access, which was super convenient!! There is no elevator that I saw. So if your disabled and want to eat the breakfest, stay on the second floor. Or if your disabled and want quick access to your car, stay on the first floor, as you can park right at your door. There are also outdoor plugins as well.
"pleasant surprise"
This hotel doesn't look too impressive from the outside, but inside is beautiful! So spotless, soothing décor, lovely pool and whirlpool area, fireplace in lobby, everything was attractive, and very, very clean and organized.
"Good Value and in a Charming Town"
You will enjoy this hotel for the price. The hotel parking is free. During your stay you can enjoy the indoor pool and exercise room. The Front Line Staff are great and are very attentive to detail. They have good breakfast options and you can request gluten free items. If you are looking to dine out we enjoyed a good restaurant very close to the hotel -- the Strathmore Station Restaurant and Pub.
"Clean rooms and friendly staff "
I recently stayed here for two nights while I was volunteering nearby. Check in went smoothly and staff was extremely welcoming. Room was very clean and bed was comfortable. The breakfast room was always well stocked and clean. Every time I passed the front desk the staff made an effort to acknowledge me with a smile or hello. Overall this was a comfortable stay. I would stay here again.
"Very clean and nice decor"
We stayed here as part of a multi day journey on our way to Alaska. The hotel was conveniently located off the highway. It was very clean with a nice updated decor. The exercise area was not equipped for an intense workout. There is a nice restaraunt/pub within walking distance. The staff was friendly and the breakfast was nice.
"Great value!!"
Stayed in a King Suite with fireplace and jacuzzi tub. The price was $109 - an unbeatable deal! Not too far from Calgary but way cheaper! Friendly staff, clean room. Hotel has no elevator. Pool and hot tub area clean and well maintained.