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Absolutely loved our stay at this hotel! The staff were amazing so friendly, welcoming and helpful. The food was delicious and very reasonably priced, and the pool had a beautiful view. The bed was really comfortable, and we had a great night's sleep. Overall, a wonderful experience and excellent value for money. Highly recommended! ⭐️⭐️⭐️⭐️⭐️
Dear findingthejoym Thank you for your lovely review of Best Western Premier. We're delighted to hear that you enjoyed your stay and had a pleasant experience with us. Your kind words are greatly appreciated, and we hope to welcome you back again in the future. Kindest regards Kelly Hugo Guest Experience Officer
From the very start of our trip our experience with Best Western has been outstanding. From the receptionist upon our arrival to the waiting staff, management and cleaners. Everyone has been super friendly, helpful and extremely attentive. Thank you.
Dear Gregg_dobson Thank you very much for your wonderful feedback. We are delighted to hear that you had such a positive experience with our team from arrival onwards. Your kind words mean a lot to everyone, and we truly appreciate you choosing to stay with us. We look forward to welcoming you back again Kindest regards Kelly Hugo Guest Experience Officer
We havent even left yet and wanted to write a review at how wonderful mine and my daughter's stay had been. From the moment you step through reception, which smells great, you are greeted with a smile. Nothing has been too much trouble. Breakfast staff have been great, everyone is so friendly and helpful. Every area of the hotel is perfectly clean and the lovely smell is throughout. The rooftop pool is a good send and we enjoyed some time up there every day. Sun beds a plenty! Great relaxing vibe. The added spa on the ground floor is a lovely addition- excellent back and head massage at a very reasonable price. The only thing I would say is the walls are very thin (could hear the adjacent room on the toilet!) and being right near the lifts we were woken up by the noise of people calling for the lift but I would definitely recommend and I am looking forward to returning at some point. Oh also near several bus stops with very clear directions for travelling around this lovely island.
Dear michellewH2186KS It's wonderful to hear how much you and your daughter have enjoyed your stay with us at Best Western Premier. We're delighted that you appreciated the friendly service, cleanliness, breakfast, rooftop pool, and spa facilities. We are sorry about the noise and I will forward your comments to the relevant department, We're so pleased you would recommend us and look forward to welcoming you back to Malta in the future. Kindest regards Kelly Hugo Guest Experience Officer
The hotel is absolutely lovely, spotlessly clean, modern, the minute you walk into the reception area it's a smell you want to bottle, our room was perfect, huge comfortable bed, decor very tasteful, bathroom perfectly spotless. The staff were all lovely, so helpful, nothing was too much. Food and drinks were delicious, my daughter loved the cocktails, especially the spring vibe. My daughter and I stayed here for 4 nights, we wished we booked for longer. The hotel is wonderful, everything about it is wonderful. We can not recommend this hotel enough, absolutely perfect.
Dear D4207KFsharonc Thank you so much for your wonderful review. We're absolutely delighted to hear that you and your daughter had such a fantastic stay with us. It's lovely to know that you enjoyed the hotel, your room, the food, and the service. Your kind words and recommendation mean so much to our entire team. We're sorry your stay wasn't longer, but we hope to have the pleasure of welcoming you both back again to Best Western Premier Malta. Kindest regards Kelly Hugo Guest Experience Officer
Fantastic hotel, great location, the staff are amazing and so helpful and friendly. Rooms are great, would highly recommend to anyone
Dear GrandTour54437998750 Thank you for taking the time to share your experience. We're so pleased that you enjoyed the hotel, the rooms, and especially the warm and helpful service from our team. It's fantastic to know you would recommend us. We'd be delighted to see you again on your next visit. Kindest regards Kelly Hugo Guest Experience Officer
Perfect stay! Amazing modern and clean hotel, it is my second time here and standards remained high. Vivi and her team at the front desk are so welcoming and charming, you can have a joke, conversation, they feel like real people rather then robotic employees you sometimes meet elsewhere. Rooms are so spacious and comfortable, had the best sleep. Facilities are also great and practical, loved the complimentary pilates class on the rooftop! Thank you everyone, another wonderful stay at your property and we will definately be back!
- friendly helpful staff - our rooms were extremely spacious including a balcony, sofa and coffee table , lovely bathroom with walk in shower and complimentary toiletries - complimentary mini bar - location excellent. Near to the beach and less than 5 minutes from the bus station where you can grab a bus to anywhere on the island including Valletta and the ferry terminal to Gozo - breakfast had something for everyone, so much choice including an omelette station - the bar and restaurant food was of high standard. The evening tasting menu (choice of 4/5/7 courses) was fine dining quality but at a fraction of the price. Would recommend trying it out. - overall we had a fabulous stay and would highly recommend this hotel
Such a fantastic hotel. Beautiful room, gorgeous facilities and amazing staff. The rooftop pool is stunning! Lovely food and drink up there as well.
Dear Erob4321 Thank you for sharing your wonderful feedback. We're so glad you had a fantastic time and enjoyed everything the hotel has to offer. It's lovely to know that our team and rooftop experience made your stay even more enjoyable We hope to welcome you back to Best Western Premier Malta. Kindest regards Kelly Hugo Guest Experience Officer
Everything was perfect. The breafast was very good. The staff were very freindly. The location was nice. The rooms were clean and cozy.
Dear jurec2026 Thank you for your lovely review of Best Western Premier. We're so happy to hear you enjoyed your stay with us. It was a pleasure having you, and we truly appreciate your kind words. We hope to welcome you back again soon to Malta. Kindest regards Kelly Hugo Guest Experience Officer
We have just returned home after a wonderful stay. From the moment we arrived we were made so welcome & generous touches made our brief stay very special. Staying three nights for a little autumn getaway, we had a beautiful Deluxe room on the eighth floor with a lovely sea view. The rooftop infinity pool was very pleasant as was the sun deck which was very welcome after a long day of exploring. The breakfast was very tasty with a nice selection of cooked & continental fare. The overriding strength of this hotel is undoubtedly its employees. Impossible to pass any one without a friendly greeting. A special mention for Matthew who made us so welcome on our arrival. Our stay was a short one but we will be back & I wouldn't hesitate to recommend this hotel to anyone. This is by far the best hotel I have stayed in from Best Western. Thank you all very much.
Dear andrewhL877GP Thank you so much for your wonderful review and recommendation. We're delighted to hear that you had such a fantastic stay and enjoyed our facilities, breakfast, and welcoming atmosphere. Your kind words about our team mean a great deal to us. We're thrilled that you felt so welcome throughout your stay and look forward to welcoming you back for another visit. Kindest regards Kelly Hugo Guest Experience Officer
I had a wonderful stay at this hotel and was very impressed by the level of service and attention to detail. A lovely surprise was prepared for my birthday — beautiful decorations that I didn't know about in advance. It was such a thoughtful touch and made my stay even more special. The breakfast had a great variety of options, and I especially enjoyed having two swimming pools — a rooftop pool with a beautiful sea view and an indoor pool. Everything was well organized, comfortable and pleasant. The service was excellent, and overall I had a truly lovely experience. I would definitely be happy to come back.
Stayed in Junior suite for 7 nights. Couldn't fault the hotel, staff or location. Breakfast food choice was very wide and food and drink was reasonably priced at the bars. Great swimming pool on the roof although the indoor swimming pool is not at all big if you want to get some lengths in away from the roof top pool. Would overall highly recommend a stay here.
Dear X5222ACmichaels Thank you for sharing your lovely feedback. We're delighted to hear that you had such an enjoyable stay at Best Western Premier and that you were pleased with our team, facilities, and overall experience. It's wonderful to know that you would recommend us, and we truly appreciate your kind comments. We hope to have the pleasure of welcoming you back again in the future. Kindest regards Kelly Hugo Guest Experience Officer
The second time visiting the Hotel and would definitely go back. Really good atmosphere and vibe, the staff are fantastic, room was great and the view from the roof top pool is stunning. It's situated just a short walk from the sea front, restaurants and bars, but still in a quite location away from the crowds.
Dear G3602SLbarryc Thank you for taking the time to share your lovely feedback. We're delighted to hear that you enjoyed your stay and had such a positive experience with us. It was a pleasure having you as our guest, and we truly appreciate your kind words. We look forward to welcoming you back again in the future to Best Western Premier, Malta. Kindest regards Kelly Hugo Guest Experience Officer
A fabulous clean hotel, staff are very kind, helpful, polite and friendly The rooftop infinity pool is amazing with even better views 10/10 will definitely return again for another stay Nice quite hotel no loud atmosphere nice and peaceful which helped so much to be able to relax and shut off for the week Rooms are very up to date and clean and spacious with a nice balcony Location is ideal not far from either ends of the water
Dear Q5560WRkellyr Thank you so much for your lovely review of Best Western Premier. We're so happy to hear that you enjoyed your stay and, especially, that you found the hotel peaceful and relaxing. It's great to know you liked the rooftop pool and the views, as well as the room and balcony. We'll also be sure to pass your kind words on to the team. We're really glad they helped make your stay a good one and we hope to welcome you back again soon. Kindest regards Kelly Hugo Guest Experience Officer
Fantastic spotlessly clean hotel, excellent staff nothing too much trouble for them. Fantastic food. Would highly recomend
Dear alisonpI5993UD Thank you for your fantastic review of Best Western Premier. We are delighted to hear that you enjoyed our spotless hotel, wonderful food, and the service provided by our team. Your kind words mean a lot to us, and we truly appreciate your recommendation. We look forward to welcoming you back for another fantastic stay. Kindest regards Kelly Hugo Guest Experience Officer
This hotel gives you everything you need as a base for a fantastic holiday in malta. Friendly, clean amazing food and drinks And well looked after by a team dedicated staff, always wiling to help. Special thanks to everyone including Deepak, Vuk, Sofi, Stephen and all Thank you so much for a wonderful stay Wayne and Dot Boyd Highly recommended
Dear L2228ODdorothyb Thank you very much for your exceptional review! We're delighted to hear that you were impressed with the cleanliness of our rooms, the quality of our services, and the professionalism and helpfulness of our team. Your kind words and recommendation mean a lot to us. We truly appreciate you choosing to stay with us and hope to welcome you back again soon. Kindest regards Kelly Hugo Guest Experience Officer
Beautiful hotel with all the staff being very attentive. We had a junior suit with a partial sea view, the room was lovely and spacious, only thing was the wardrobe space had nowhere to hange dresses. We had 2 very small balconies, one was a juliet style so you couldn't sit on it and the other had a table and 2 chairs on it, it was a real squeeze to get 2 people on it and only one had a nice view. The pool area was beautiful with an infinity pool, (and a partial sea view) and a swim up bar which we enjoyed, the only disappointment about this area was the bar closed around 7pm so you couldn't have an evening drink up there. There was another bar area downstairs which was open till 12.30 which also lovely. All the cocktails were delicious. Overall very enjoyable stay.
Dear Roam606902 Thank you for your lovely feedback. We're delighted you enjoyed your stay, our beautiful pool area and delicious cocktails. It's also wonderful to hear that our attentive team made your experience special. We hope to welcome you back again soon. Kindest regards Kelly Hugo Guest Experience Officer
Amazing holiday. All the staff at the best western were very friendly & friendly. Will definitely return to Malta
Dear 66BEGO2014 Thank you so much for your wonderful review. We're delighted to hear that you had an amazing holiday and that our friendly team helped make your stay special. It was a pleasure having you with us, and we look forward to welcoming you back to Malta very soon. Kindest regards Kelly Hugo Guest Experience Officer
Location was near water and a busstation. The staff was very nice and helpfull. The room was beautiful and had a lot of space.
Dear W6730TWlourdesd Thank you for your wonderful feedback. We're delighted you had a perfect stay at Best Western Premier and enjoyed our convenient location, spacious and beautiful room, and the helpfulness of our team. We truly appreciate your kind words and hope to welcome you back to Malta soon. Kindest regards Kelly Hugo Guest Experience Officer
Great hotel with lovely staff, spacious rooms and brilliant amenities! Easy to get to and from the airport as well as to all towns on the island!
Dear 523amr Thank you so much for your lovely review of Best Western Premier, We're delighted you enjoyed our spacious rooms, amenities, and friendly team. It's great to hear you found the location convenient for getting around the island and to the airport. We hope to welcome you back again soon. Kindest regards Kelly Hugo Guest Experience Officer
My mum and I stayed here for 7 nights. We had such a lovely time and would definitely come back. The overall atmosphere of this hotel is excellent, the place is always very clean and the staff are very nice and attentive. I must give a mention to the front desk staff who are super friendly and knowledgeable. Juan, helped us a lot in finding places to explore in St. Julians and Paceville. He was amazing. The rooms are very clean and held up to a high standard. The location is perfect if you want to be near many restaurants, bars and shops. The pool is good and always clean. St Paul's Bay is much quieter than other parts of Malta and that is what we especially liked. I would highly recommend this hotel.
Dear 184tyrag Thank you so much for your wonderful review. We're delighted to hear that you and your mum had such a lovely stay and enjoyed the atmosphere, cleanliness, and location. We're especially pleased that Juan and the front desk team helped make your experience even more enjoyable. We'll be sure to share your kind words with them. We look forward to welcoming you both back to Best Western Premier Malta in the future. Kindest regards Kelly Hugo Guest Experience Officer
Had a excellent stay, staff are really polite and helpful
Dear shaydant2026 Thank you for your lovely review. We're delighted to hear you had an excellent stay and enjoyed the hotel, food, and friendly service from our team. We truly appreciate your kind words and hope to welcome you back again soon to Best Western Premier Malta, Kindest regards Kelly Hugo Guest Experience Officer
Lovely hotel, staff was very friendly and helpful would definitely come back
Dear P6308NTjakec Thank you so much for your lovely review. We're delighted to hear you enjoyed your stay and found our team friendly and helpful. We truly appreciate your kind words and look forward to welcoming you back again soon. Kindest regards Kelly Hugo Guest Experience Officer
Hotel is amazing and staff very professional and so help . The hotel is one of the best I have stayed at .very clean and have already booked to come back . Thank you to all the staff for making are stay brilliant
Dear B3623UDIeec Thank you so much for your amazing review. We're delighted to hear you had such a brilliant stay and that our team made you feel so welcome. It means a lot to know you've already booked to return. We look forward to welcoming you back and making your next stay just as special. Kindest regards Kelly Hugo Guest Experience Officer
Great location. Brilliant hotel and fantastic staff. Clean and very modern
Dear Freedom03961964736 Thank you so much for your lovely review. We're delighted to hear you enjoyed your stay, our location, and the modern atmosphere of the hotel. Your kind words about our team are greatly appreciated. We hope to welcome you back again soon to Malta. Kindest regards Kelly Hugo Guest Experience Officer
Beautiful hotel, brilliant location and lovely staff. The pool area is stunning and never too busy even in mid August. We had the most amazing time here and will definitely be back!
This is a superb hotel located near the heart of Buggibba Malta . Our room (500) was beautiful and well appointed with premium bath accessories robes , slippers and a free mini bar stocked up with tea/coffee in a daily basis . It had a double sized shower and a huge bed , downstairs the bar was eloquent with great cocktails and delicious food served in the restaurant and in the rooftop bar/pool , special mention to Ram who ran a tight ship all day and night. Everyone was professional and polite , it truly was a joy to stay here and we highly recommend it . We visited a few hotels nearby and none of them came close to the Best Western, i totally understand why they are trip advisor winners each and every year .
Dear seanc426 Thank you so much for your fantastic review! We're delighted you enjoyed your beautiful room, our bars and dining, and the service from our team. It's wonderful to hear that you had such an enjoyable stay and would highly recommend us. We truly appreciate your kind words and look forward to welcoming you back again soon. Kindest regards Kelly Hugo Guest Experience Officer
We organised airport transfers through the hotel, but unfortunately the transfer arranged for our arrival never showed up. We waited for over an hour before contacting the hotel, who then arranged for us to use a taxi from the airport taxi service instead. For our return journey, the hotel-arranged taxi did arrive on time, however the vehicle was very small and struggled to fit our two suitcases. Based on our experience, I would arrange my own airport transfers in future, as this part of the service felt unreliable and poorly organised. The location was perfect. There were bus stops everywhere, literally a two-minute walk away, making it incredibly easy to get around the island. Shops, restaurants, beaches, and other amenities were all within walking distance, which was a huge plus. Aside from the transfer issue, the reception team were very helpful throughout our stay. Our room was lovely, clean, and well maintained, and whenever housekeeping was needed, they always did an amazing job. I found the food and drink prices quite expensive compared to other places on the island, so we often preferred buying our own drinks. The staff at the rooftop pool bar were quite rude, and I wasn't impressed with their tone or attitude towards customers. In contrast, the staff in the downstairs lounge bar were friendly, welcoming, and very helpful. The atmosphere around the pool and throughout the hotel during the day was calm and relaxing. Unfortunately, during our last two nights we had very loud neighbours who were shouting and partying between 11pm and 4am, which affected our sleep. Overall, I would stay here again because of the fantastic location, cleanliness, and helpful reception staff. The only reason I have reduced my rating is because of the airport transfer experience. Everything else about our stay was very enjoyable.
Dear tanzio2024 Thank you for your feedback. We're glad you enjoyed our location, room, and reception and housekeeping teams. We apologise for the issues with the airport transfer, which is arranged through a third-party provider. We're sorry it did not meet expectations. Regarding the noise from neighbouring guests, our reception is available 24 hours, and our duty manager would have been happy to assist at the time. We appreciate your comments and hope to welcome you back. Kindest regards Kelly Hugo Guest Experience Officer
Fantastic hotel, over the years we have stayed in many hotels in Malta and this is by far the best hotel yet! It was lovely and clean, very modern, the restaurant was spotless, the whole hotel was very well maintained, and the staff were all friendly and helpful. I wouldn't hesitate to stay here again and I would definitely recommend it.
Dear Tourist39653256215 Thank you very much for your lovely review of your stay at Best Western Premier, Malta. We are delighted to hear that you enjoyed your stay and appreciated the cleanliness, modern surroundings, and overall standards of the hotel. It is wonderful to know that our team contributed to a pleasant experience and that you would happily recommend us to others. Your kind words are truly appreciated, and we look forward to welcoming you back again in the future. Kindest regards Kelly Hugo Guest Experience Officer
I came here with my daughter for my 60th birthday. Hotel looked lovely on the website but I was unsure on the area once my daughter booked it. In all fairness it all worked out very well, the location was spot on and easily accessible to all places. I bought the 12 journey bus pass for €19 which worked out well and their timetables were spot on. I also used bolt quite a few times as they were more reliable than uber. The hotel is pretty faultless, the reception team were very knowledgeable and friendly, loved Vuk and Matthew and not forgetting the glamorous Kelly who help with my birthday surprise and two additional guests. I agree with others about the slippery floor by the pool but we were out every day exploring so it didn't make any difference to my hols. Breakfast was lovely and relaxed, ample food stations and love the fresh orange juice. We had a junior suite room, loads of space and huge bathroom, both equipped very well. Don't keep the air con on too cold for too long otherwise you do tend to get a slight damp smell, so we left it on 22 overnight. Our room was in floor 7 with a side view and was lovely and quiet so slept well. They supply free pool table, table football, chess etc, which was a nice touch. The hotel also has showers available to change into on your last day to freshen up. To sum it up, I had a fab 10 day stay, great staff and food and would certainly recommended this hotel.
Dear Cambsgirl48 Thank you so much for your lovely and detailed review. We're delighted to hear that you had such a wonderful 10-day stay and enjoyed our location, breakfast, junior suite, and the facilities. It's especially lovely to hear that our team helped make your 60th birthday celebration so special. We'll be sure to share your kind words with the team. We're also pleased to know that you found the team friendly and helpful throughout your stay. Thank you for your recommendation, and we hope to welcome you and your family back to Best Western Premier, Malta. Kindest regards Kelly Hugo Guest Experience Officer
Such a lovely hotel. The rooms are so clean with great air conditioning. The pool has great views with a swim up bar and never felt overcrowded. The bars had great food and drinks with amazing service. Overall it was an amazing stay and would definitely recommend! 😆
Dear ellawF3495AW Thank you so much for your lovely review of Best Western Premier, Malta. We're delighted you enjoyed our clean, comfortable rooms, rooftop pool and swim-up bar, as well as the food, drinks and service. We truly appreciate your recommendation and look forward to welcoming you back for another amazing stay. Kindest regards Kelly Hugo Guest Experience Officer
What a hotel!!! Location is perfect!!! Not far from the main St Paul's area, its a quiet area, definitely recommend!!! The atmosphere is great, especially on the rooftop!!! And the room, wow, what a room, i had a Junior Suite and honestly the best hotel room ive ever had, and ive been to alot of places around the hotel, and its by far my number one!!! The rooms are very clean, and the hotel in general is very clean!!! The service is great, staff are very friendly and welcoming!!! The amenities, although i never tried them all, from what I did try they were all very good, pools, spa, restaurant, and a really nice lounge!!! And is it worth the money, 100%, id definitely book this hotel again, and I recommend yous to book this if visiting malta!!!
Dear 585loganf Thank you so much for your fantastic review! We're delighted you enjoyed your Junior Suite, our rooftop, facilities, and the warm service from our team here at Best Western Premier. Your kind words and recommendation mean a lot to us. We look forward to welcoming you back to Malta soon. Kindest regards Kelly Hugo Guest Experience Officer
Very good hotel & friendly staff. The pool is at the rooftop with a cocktail bar in the water, very nice!
Dear isabeuv347 Thank you so much for your lovely review. We're delighted to hear that you had a great stay and enjoyed your time with us. We truly appreciate your kind words and hope to welcome you back again soon to Best Western Premier, Malta. Kindest regards Kelly Hugo Guest Experience Officer
I had a great stay at BWP. The staff were very welcoming and accommodating, especially the night receptionist Mathew and any others who dealt with myself and my friend coming in at 5 am drunk. The room and facilities were amazing. Will stay again.
Dear madisonmN813 Thank you for the fantastic review of Best Western Premier. We're delighted to hear you had such a great stay. And that Mathew and the rest of the team will be thrilled to know their warm welcome and hospitality made a difference. We look forward to welcoming you back again soon. Kindest regards Kelly Hugo Guest Experience Officer
Das Hotel ist wunderbar. Wir mochten besonders den Pool im 10.ten Stock mit der tolle Aussicht bis ans Meer. Das Frühstück Buffet war riesig & sehr gut. Das Personal war freundlich & nett. Thanks to the lovely guy allways making Omletts for me & my little son. We appreciate it. And thanks Naresh for the good Smoothies at the Pool Bar:) We tottaly enjoyed our stay in the hotel. The rooms are big & the bed was very comfortable. We will definitly come back
Dear D5435ADfionas Thank you so much for your wonderful review! We're delighted to hear that you enjoyed the rooftop pool and its fantastic sea views, as well as our delicious breakfast buffet. It's especially lovely to know that you and your little son enjoyed the freshly made omelets, and that you appreciated the smoothies at the pool bar. We'll be sure to share your kind words with our team. It was a pleasure having you and your family with us, and we hope to welcome you back again to Best Western Premier, Malta. Kindest regards Kelly Hugo Guest Experience Officer
Fantastic stay , clean , food really good . All staff amazing
Dear L8304CEdeborahl Thank you for your lovely review. We're so pleased to hear that you enjoyed your stay and had a great experience with our team. Your kind words mean a lot to us, and we're delighted to know you would come back. We look forward to welcoming you again soon to Best Western Premier, Malta. Kindest regards Kelly Hugo Guest Experience Officer
Great place, but the best thing is the staff. Especially Juan at the reception. Thank you very much for a great stay.
Dear michaldM81210F Thank you so much for your kind review. We're thrilled to hear you had a great stay and that our team made such a positive impression. We'll be sure to share your special thanks with Juan, he'll be delighted to know he helped make your visit memorable. We look forward to welcoming you back again soon to Best Western Premier. Kindest regards Kelly Hugo Guest Experience Officer
amazing , 11/10🥰 such a beautiful place , good people , yummy cakes at the breakfast 20/10 i swear very yummy , fresh juice orange , pineapple very very yummy , and also most importantly it's air conditioner 100/10 😌
Dear D4136MUalinam Thank you for your amazing review and kind words. We are delighted to hear that you enjoyed your stay, our breakfast selection, fresh juices, and the comfort of our facilities. Your wonderful feedback means a lot to our team, and we are thrilled to know you had such a great experience. We look forward to welcoming you back soon for another memorable stay. Kindest regards Kelly Hugo Guest Experience Officer
Myself and my mum stayed here for 1 weekend end july to 3rd of Aug this year. We had booked for a twin room junior suite with balcony and side sea view. When we arrived at hotel we did have to wait until our room was ready,which we advised we could use all facilities, so we made our way to roof toof for a cocktail. Our room was ready within 2 hours of waiting... it was double not twin and smaller than i exoected. I called to chap in Reception to expkain what we had booked. Within 5 mins the Manager Angela arrivrd at our door ... i cannot fault his promptness to rectify the error, which wasnt the Hotels fault , it was Barrhead travel that never stipulated twin room. We were taken to another room on lower level , a larger suite, better view and twin room. The room was so spacious both myself and mum was so happy. Breakfast and evening meals were also included. The staff Jessica & Kumar were our waiting staff and couldnt not do enough for us. The food was lovely , portion sizes were on the larger side . I would definately recommend this hotel . The rooftop bar was just stunning... & pool service .
Dear Wanderer47759177005 Thank you for sharing your wonderful feedback with us. We are delighted to hear that you and your mum enjoyed your stay, from the spacious suite and beautiful views to the delicious dining and excellent service from our team. We are pleased that our staff were able to assist and ensure you had a comfortable experience. Your kind words and recommendation mean a lot to us. We look forward to welcoming you back for another memorable stay at Best Western Premier Malta. Kindest regards Kelly Hugo Guest Experience Officer
Great hotel in a good location. Rooms are very spacious and modern. Customers service is excellent and has all the facilities you would need.
Dear 885niamhm Thank you for your fantastic review of Best Western Premier, Malta. We are delighted to hear that you enjoyed your stay and appreciated our convenient location, spacious and modern rooms, as well as the excellent service provided by our team. It is wonderful to know that our facilities contributed to making your experience a pleasant one. Your kind words mean a lot to us, and we truly appreciate your recommendation. We look forward to welcoming you back for another amazing stay in the near future. Kindest regards Kelly Hugo Guest Experience Officer
I Checked out the accommodation went back the next day, I left my brand new trainers and ear pods in the room. The Staff behind the desk said there was nothing in lost property. Thieves
wonderful experience, super kind staff, beautiful room and swimming pool
Dear Trip30874260431 Thank you for your fantastic review. We are thrilled to hear that this was your best stay ever and that you enjoyed our beautiful rooms, swimming pool, and, most importantly, the kindness of our team. Your wonderful comments mean a great deal to us. We look forward to welcoming you back for another memorable stay. Kindest regards, Kelly Hugo Guest Experience Officer
Just home from a ten night stay at the Best Western. Lots of positives, some of which I have listed below. Also a a couple of suggestions where things could be improved. Positives: 1) Staff at hotel all friendly, professional, helpful and polite throughout our stay. 2) Rooms, good size with plenty of space for clothes etc. Mini fridge was excellent and nice touch it was filled on arrival at no cost. Excellent shower. Good air con. 3) Bed was to die for. It was huge and we wish we could have taken it home with us we all slept great! 4) Pool - lovely with unbelievable views. Pool bar also excellent with QR code order to lounger service. Loungers themselves comfortable and no crazy rush to put towels down, beds were generally available when you needed them, we only struggled one day. 5) Free pool table which my 11 year old loved. 6) We hired a car throughout our stay and there was free parking underneath the hotel with your own little garage allocated. This is provided on a first come first served basis and was great as it kept the car cool and safe. Things that could be improved: 1) The air con whilst good had no remote control. It looked like you could connect via Bluetooth but receptionist said this didn't work so if you want to switch it on or off during the night you need to get up to do it. This was a bit frustrating. 2) Steps into pool dangerously slippy. I badly injured myself falling on entering and witnessed a few others slip too. Lastly, we had booked a junior suite and weeks in advance had requested a room on an upper floor ideally with view, as we enjoy spending time on the balcony as a family. Whilst we acknowledge requests cannot be guaranteed we were very disappointed to be allocated a room on the first floor (of 8) with no view other than straight into private apartments across the pathway. Thanks
Dear Glasgow_07_7 Thank you for your detailed review and for choosing to stay at Best Western Premier, Malta. We are delighted that you enjoyed our friendly team, comfortable rooms, pool facilities, and complimentary parking. It's especially wonderful to hear that you loved the bed. We are sorry to hear about your fall by the pool and hope you have fully recovered. Your comments regarding the pool steps, air conditioning, and room allocation have been noted and shared with the relevant teams. While room requests are always considered, they are subject to availability, and we regret we could not accommodate your preference on this occasion. We hope to welcome you back again soon. Kindest regards Kelly Hugo Guest Experience Officer
Nice pool, friendly and super helpful service, everything clean and new. Gym with a nice structure, the SPA as well. Super spacious room, very large and comfortable bed. The breakfast could have more options in fruits and pastries but it was ok for the price.
Dear jo_ovictors139 Thank you for your wonderful review. We are delighted to hear that you enjoyed our facilities, found your room spacious and comfortable, and appreciated the friendly service from our team at Best Western Premier. We also appreciate your suggestion regarding a wider selection of fruits and pastries at breakfast, and we will share your feedback with our culinary team. We look forward to welcoming you back soon to Malta. Kindest regards Kelly Hugo Guest Experience Officer
We felt welcomed from the very beginning. They were very friendly to us and guided us really well. The hotel was clean and had everything you need. The service was excellent. I also liked the scent when you enter the hotel.
Dear 539latifas Thank you for your kind review of Best Western Premier, Malta We are delighted to hear you enjoyed your stay and felt welcomed from the moment you arrived. It's wonderful to know that our team, the cleanliness of the hotel, and the overall atmosphere all contributed to a positive experience. We truly appreciate your feedback and look forward to welcoming you back again soon. Kindest regards Kelly Hugo Guest Experience Officer
The hotel is really nice. Our room was spacious.
We really enjoyed this hotel. The room was big and very clean. The pool area was good and it wasn't crowded. It was busy on the first day, but it was a Saturday so it could have been a popular changeover day. On all the other days, we found a spot easily and there was always space. The food was nice and good value. We did the 4 course set menu in the main restaurant, which was both very good on the food front as well as the service. We also did the bbq night on Saturday and the food was very good; we had a tuna steak, which was very good and also a good price. Location wise it is very close to shops and the seafront. If you're wanting a sandy beach, there isn't one. All the staff were friendly and helpful.
Spent a week at the hotel from 9 July on half board, booked with Jet2, and I can only endorse all the positive comments contained in the previous TA reviews. Whilst finding Qawra itself to be rather too commercialised for my personal taste, the hotel has the benefit of being set back from all the hullabaloo. And is handily placed for both the bus station to visit Valletta and the fast ferry service to Gozo. The Junior Suites are spacious, nicely furnished and very well serviced. The reception staff were helpful when needed. With regard to food, well breakfast is breakfast but the dinners were on another level, because the main courses were chosen from a menu and cooked to order, rather than a buffet offering. And the menu itself was varied and imaginative. The service in the dining room service was really outstanding. Most of the staff were Nepalis and were very hard working and efficient, yet always found time to be helpful and friendly. In this respect Melanie was truly outstanding. And the hotel management deserves recognition for the training and guidance they have provided to their employees. Having robes and slippers available in the room was very convenient and the complimentary pre-stocked mini fridge was an unbelievably generous and much appreciated gesture. There was one downside to the hotel, which has been touched on in some reviews. Our room was on the 8th floor, immediately below the terrace of the dining room and at times (including in the early hours) there was noise seemingly from scraping of chairs or tables, or from items being dropped onto a hard surface. I will not however let this detract from giving a deserved ⭐⭐⭐⭐⭐ review
Naresh and phiru are the best excellent service hotel looks very good rom arecleam everythink was fine we recomend aour friends etc cream
Dear pdwz2026 Thank you for your review of your stay at Best Western Premier. We are pleased you enjoyed all the hotels facilities and that you would recommend the hotel. We hope to welcome you back soon to Malta. Kindest regards Kelly Hugo Guest Experience Officer
This is a fantastic hotel, with friendly staff and the rooftop pool is more amazing in person than the views online. It's a short walk away from the main part of St Paul's but close to the bus stops & also close to some of the nice restaurants in St Paul's. They have lovely Spa/Sauna facilities & have a small gym that's probably fit for 3 people to workout comfortably at the same time. This was our second visit to Best Western Malta after visiting in 2025 - there were a couple of disappointing changes which we weren't notified about during our booking (direct with them) or at checkin. Firstly, we couldn't check in for 90 minutes past the 3pm checkin time. Despite this, we had to beg for a 45 minute late checkout and also couldn't “book” for a late checkout on exit for either of their 2pm or 4pm slots because the rooms were ironically booked. Secondly, if you wish to use the 9th floor restaurant they now only have a tasting menu for walk ins, but you can enjoy dinner if you purchase half-board for the entire week to select their alacarte menu (highly recommend the Seabass). It was too late for us to get the half-board as we didn't get it at booking/check-in but again, weren't aware it was an option. Weirdly the alacarte menu is available in the downstairs section of the hotel, but not in the restaurant. We were upgraded to a Junior Suite, but after selecting the Sea View option during online booking - it was disappointing not to have a Seaview in the end.
Dear S1989WWbenm Thank you for choosing to stay with us again and for sharing your feedback. We're delighted you enjoyed our rooftop pool, spa facilities, convenient location, and the friendly service from our team. We're sorry that some aspects of your stay did not meet your expectations. Our official check-in time is 3:00 p.m., although whenever rooms are ready earlier, we make every effort to contact guests by telephone. If we're unable to reach you, we can only provide the room key once you return to reception, which may be after 3:00 p.m. Late check-out is always subject to availability, and due to our high occupancy we were unfortunately unable to accommodate your request. However, you were welcome to use our luggage room and enjoy all of the hotel's facilities until your departure. During the summer, our main restaurant offers our chef's tasting menu together with our half-board dining option. We also host our Wednesday terrace BBQ and Saturday rooftop BBQ with live entertainment. These options are briefly explained at check-in and can also be found on the in-room TVs and in the guest directory in every room. Finally, we'd like to clarify that our hotel offers Side Sea View room categories rather than full sea view rooms. We hope to welcome you back again to Malta in the future. Kindest regards Kelly Hugo Guest Experience Officer
I had a wonderful stay at Premier Best Western Malta. The hotel is modern, spotless, and very well maintained. The rooms are spacious, comfortable, and equipped with everything needed for a relaxing stay. The staff were exceptionally friendly, professional, and always happy to help, making the experience even more enjoyable. The location is excellent, with easy access to restaurants, shops, and public transport, making it a great base for exploring Malta. I highly recommend this hotel to anyone looking for comfort, cleanliness, and excellent service. I would definitely stay here again!🩵
Dear alinaflorentinav2026 Thank you for your wonderful review and recommendation. We're delighted you enjoyed our modern facilities, comfortable rooms, convenient location, and, most importantly, the friendly service from our team. It was a pleasure having you with us, and we look forward to welcoming you back to Best Western Premier Malta soon. Kindest regards Kelly Hugo Guest Experience Officer
About a 10 minute walk from the main part. Very clean. Staff excellent and really helpful. We had a suite which was very spacious and was cleaned every day. Plenty of sun beds at the pool. We didn't have to go early to get one. Not noisy at all. All in all highly recommend for couples.
Dear D882THgemmam Thank you for your excellent review and recommendation. We're delighted to hear that you enjoyed your stay and appreciated our spacious accommodation, cleanliness, peaceful atmosphere, and pool area. Your kind words about our team are especially appreciated and will be shared with them. We hope to have the pleasure of welcoming you back for another relaxing stay to Best Western Premier Malta. Kindest regards Kelly Hugo Guest Experience Officer
Beautiful hotel, friendly staff and the food was amazing. Spa availability and price was good! Location was spot on for all we needed to access. Would definitely return!
Dear U4741AFmikeg Thank you for your lovely revie. We're delighted you enjoyed our friendly staff, delicious food, relaxing spa, and convenient location. It means a lot to know you had such a great stay, and we look forward to welcoming you back soon to Malta. Kindest regards Kelly Hugo Guest Experience Officer
Lovely stay at the Best Western. Pubs, Restaurants, shops and the beach only a short distance away. Plenty of space in our room including a cot for the baby. Staff were welcoming, polite nothing was any hassle. Always said hello or good morning. Only had bed and breakfast. Breakfast was plentiful with all variety of cold and hot food. Pleasant peaceful atmosphere including the top floor where the pool was, giving an unrestricted view of the surrounding area. Fresh clean hotel. Towels were replenished every day even though it was unnecessary. For a quiet peaceful stay, not too expensive offering a variety of facilities including sauna, massage, gym and space throughout the hotel I would recommend the Best Western
Dear KennethH1711 Thank you for your wonderful review of Best Western Premier. We're delighted you enjoyed our location, spacious room, breakfast, rooftop pool, and the friendly service from our team. Your recommendation means a lot to us, and we look forward to welcoming you and your family back for another relaxing stay. Kindest regards Kelly Hugo Guest Experience Officer
I stayed in the hotel as a tour leader for a group of Lebanese travelers. We had a wonderful stay! Beautiful hotel in a quiet area, with a couple of small corner shops nearby. Rooms are clean and comfortable, with good air conditioning and extras such as tea and coffee, shampoo, conditioner, body lotion, bathrobes, and slippers. All employees here are extremely friendly, helpful and polite. The rooftop swimming pool has stunning views, although it isn't very large. Food in the restaurant is excellent for breakfasts and dinner with a very rich buffet and live stations. I will recommend this hotel and look forward visiting again :)
Dear Nhaddad Thank you for your wonderful review and for choosing to stay with us at Best Western Premier while leading your group. We're delighted to hear you enjoyed our peaceful location, comfortable rooms, rooftop pool, delicious buffet, and, most importantly, the friendly service from our team. Your recommendation means a lot to us. We look forward to welcoming you and your guests back on your next visit to Malta. Kindest regards Kelly Hugo Guest Experience Officer
Beautiful hotel and staff everything perfect
Just back from an amazing stay. The staff were very good but Sofi was exceptional, she really made us feel so special. I was amazed by the choice and quality of food at both breakfast and dinner. Among one of the best hotels I have ever stayed in. The staff were totally customer focused.
Good food, quiet, clean rooms, friendly and nice hotel services.
Beautiful hotel in a quiet area, with a couple of small corner shops nearby. Our room was clean and comfortable, with good air conditioning. We also appreciated the little extras such as tea and coffee, shampoo, conditioner, body lotion, bathrobes, and slippers. All employees here are extremely friendly, helpful and polite. The rooftop swimming pool has stunning views, although it isn't very large. The pool bar has excellent cocktails and food. We booked this hotel through Thomas Cook as an adults only hotel. However, there were a few children staying there, and they were playing with balls in the pool, which wasn't what we expected. Another issue was a family in the room next to ours with a small child who was crying around 1 a.m. every night, which unfortunately disturbed our sleep throughout our stay. The nearby beaches are quite rocky, but we still enjoyed them. If you're looking for a sandy beach, Golden Bay is only about a 15-minute drive away and has soft sand and a shallow, crystal-clear sea. It's definitely worth a visit. We also visited Valletta, which is a stunning city full of beautiful streets, museums, and the magnificent cathedral. We took a half-day guided tour to Mdina, which was very informative and fascinating. Malta may be a small island, but it's full of history, charming old towns, and beautiful scenery. I would definitely recommend visiting, and I'd love to come back myself to explore even more.
What a wonderful hotel. Clean, modern and well located with fabulous staff, from the reception team to the waiting staff everyone was friendly, helpful and offered a wonderful guest experience. The gym was clean, equipment was well maintained and, as hotel gyms go, it offered plenty of equipment to work with. After a morning workout it was on to breakfast, I was not disappointed, there really is something for everyone. Rooms are large, bright and well air conditioned and the beds are lovely and comfortable. I really cannot find fault in this hotel and its wonderful team. Highly recommend a stay here.
Dear 933beea, Thank you so much for your wonderful review and recommendation. We are delighted to hear that you had such an enjoyable stay with us. It is especially rewarding to know that our team's friendly and helpful service made a positive impression. Your kind words will certainly be shared with everyone, as they will be thrilled to know their efforts contributed to your experience. We are also pleased that you enjoyed our well-equipped gym, breakfast selection, and the comfort and cleanliness of your room. It is fantastic to hear that every aspect of your stay met your expectations. We look forward to welcoming you back for another fabulous stay in the near future. Kind Regards, Vivi Zinkeviciute Front Office Manager
Situated in a quiet street, the hotel is perfectly located for trips around Malta. Easy access to the jetty (walkable) and the bus terminus. The Best Western serves delicious breakfasts in the restaurant on the 9th floor. Gourmet dining is also available in the evening or you can relax in the bar and have a lighter meal. The pool on the roof top is lovely if a little noisy. There is a spa which we didn't have time to visit. We enjoyed free pilates one morning which was a fabulous start to the day. The rooms are clean and spacious and cleaned to a high standard every day. I'd highly recommend this hotel for location and great service and amenities
Very nice hotel I'm happy that I went here. At first it seemed that it is the hotel in the middle of nothing but don't get fooled - you can get to main square in 5 minutes by walking and being little bit apart from main tourism area makes hotel very quiet As July 2026 it is quite new hotel and you can feel it - clean, modern and comfortable
Best holiday ever HOM made the best cocktails and there is the best reception team giving us the best advice for nights out and restaurants special mention to Kane and Emmanuel and Matthew Had the best holiday ever and will definitely recommend and Come The roof top pool and bar is amazing and it's such a beautiful country with the most sweet people
Dear sophiep04077WU Thank you for your amazing feedback! We're delighted to hear you had such a memorable holiday and enjoyed the rooftop pool and bar, as well as the cocktails. It's wonderful to know our team helped make your stay extra special with great recommendations and friendly service throughout your visit. We hope to welcome you back to Best Western Premier, Malta. Kindest regards Kelly Hugo Guest Experience Officer
Once again, I have not been disappointed with The BestWestern, St Paul's, Malta. This hotel is lovely and so is the staff. Staying here made my holiday even more enjoyable. I must make a point to reference Kelly, the hotel manager. She is a funny, pleasant person with lovely charisma. Of course you can say that it's a part her role, but some people do not know how to be human or nice, especially in a position of authority. A special thank you to Sofi the restaurant manager and most importantly the hotel cleaners. They were efficient, consistent and reliable. Thank you to the whole staffing team.
Dear leonardIC3686DG Thank you so much for your lovely review and kind words. It was a pleasure having you stay with us, and I'm so happy to hear we helped make your holiday more enjoyable at Best Western Premier. Your comments mean a great deal to us, and I'll be sure to share your feedback with Sofi and our housekeeping team they'll be delighted to know their efforts were appreciated. Thank you again for choosing to stay with us. We hope to welcome you back to Malta soon. Kindest regards Kelly Hugo Guest Experience Officer
Amazing hotel. The room was fantastic the bathroom was spacious and clean. Kelly the duty manager was the most accommodating going above and beyond for every single request! I will definitely be coming back next year!
Dear loretted421 Thank you so much for your wonderful review of Best Western Premier. We're delighted to hear that you had such an enjoyable stay and that you loved your room and the spacious, clean bathroom. It's great to know we were able to make your visit memorable, and we truly appreciate your kind words and support. We're excited to welcome you back next year for another fantastic stay. Kindest regards Kelly Hugo Guest Experience Officer
Can't fault this hotel. Ticks all the boxes for a lovely couples holiday. Friendly staff,excellent food & the cleanliness of the hotel & rooms were amazing. The roof top pool/bar was so relaxing with lovely views. Definitely would recommend this hotel to family & friends.
Set in a good location, close to the sea, panoramic view breakfast and pool area with an very good size room. The staff bent over backwards to make our stay as comfortable as possible.
Dear Relax46010302082 Thank you for your review of Best Western Premier. We are happy to hear you had a great stay and enjoyed our location, beautiful views, breakfast, and pool area. Our team always aims to provide excellent service for our guests. We hope to welcome you back to Malta soon. Kindest regards Kelly Hugo Guest Experience Officer
Very nice welcome, friendly. Amazing view on the rooftop! Beautiful and very clean rooms! Special thanks to Matthew from the reception
Dear 960sariv Thank you for your kind feedback of Best Western Premier. We're delighted to hear you had a lovely stay and enjoyed the rooftop views, as well as the cleanliness and comfort of the rooms. It's also great to know the welcome made a positive impression. I will be sure to pass your special thanks on to Matthew. We hope to welcome you back again soon. Kindest regards Kelly Hugo Guest Experience Officer
Amazing experience came with 5 friends. Staff were amazing. Rooms excellent. Pool and bar unbelievable. Will be coming back asap what a good holiday.
Dear Lienton4 Thank you for your fantastic feedback on Best Western Premier. We're thrilled to hear that you and your friends had such an amazing stay and enjoyed the rooms, pool, and bar facilities. It's especially rewarding to know our team helped make your holiday so memorable. We truly appreciate your kind words and look forward to welcoming you all back again very soon. Kindest regards Kelly Hugo Guest Experience Officer
Great location being both quiet but also close to all facilities/ the centre. Lovely atmosphere in the hotel where the facilities are excellent. Food was outstanding both breakfast and dinner. Only ask would be for the option of more tv channels. Overall an excellent hotel with courteous and attentive staff.
Dear stephenn249 Thank you for your wonderful feedback. We're delighted to hear you enjoyed our location, atmosphere, facilities, and outstanding food at Best Western Premier. It's especially pleasing to know that our courteous and attentive team helped make your stay memorable. We look forward to welcoming you back again soon. Kindest regards Kelly Hugo Guest Experience Officer
Great Hotel. Handy walking to all Attractions, bars and Shops. Very clean Hotel & Lovely Staff . Would definitely go back again. Brilliant Hotel
Dear eamonnm823 Thank you for your kind review. We're pleased you enjoyed your stay and appreciated our location, cleanliness, and friendly staff. We look forward to welcoming you back again to Best Western Premier, Malta. Kindest regards Kelly Hugo Guest Experience Officer
Based in Qwara, atmosphere in hotel had a totally chilled vibe from the minute you walk in the front door. Rooms were spacious and well equipped with a great hairdresser, stocked fridge of water, juices, soft drinks and tea and coffee, slippers and robes. This was great value for money and easy walking distance to Buggiba and bus stops and station nearby. The hotel was so quiet on a night time and had the best sleeps staying here. If we are coming back to Malta would definitely stay again
Dear donnamR1964V Thank you for your lovely feedback on Best Western Premier. We're delighted to hear that you enjoyed your stay and found the hotel comfortable, peaceful, and good value for money. We truly appreciate your recommendation and are pleased that your visit was enjoyable. We hope to have the opportunity to welcome you back again in the future. Kindest regards Kelly Hugo Guest Experience Officer
Amazing hotel, everything was 10/10, with a very nice room the facilities were amazing and the staff were very friendly. I will 100% come back here
Dear 336jonnya Thank you for your wonderful review. We are thrilled to hear that you had such an amazing experience with us. It's fantastic to know that you enjoyed your room, our facilities, and the friendly service provided by our team. Your kind words mean a lot to us, and we're especially delighted to hear that you would choose to stay with us again. We look forward to welcoming you back for another memorable stay in the future. Kindest regards Kelly Hugo Guest Experience Officer
Amazing stay, staff were so lovely, pool service amazing.
Dear 09974VOlucyn Thank you for your wonderful feedback on Best Western Premier. We're delighted to hear that you had such an enjoyable stay with us. Your kind comments about our team and the pool service are greatly appreciated and will be shared with the staff. It was a pleasure to host you, and we look forward to welcoming you back again in the future. Kindest regards Kelly Hugo Guest Experience Officer
Hotel was excellent with the rooftop pool & bar. Food during the day was very good and staff were great. Vuk on reception was particularly helpful on a number of occassions!
Dear Trek13832856893 Thank you for your kind feedback. We're delighted you enjoyed the rooftop pool and bar, as well as the food and service throughout your stay. We will be sure to pass on your special mention to Vuk, who will be pleased to know his helpfulness made a positive difference to your experience. We hope to welcome you back again soon. Kindest regards Kelly Hugo Guest Experience Officer
This is an amazing Hotel, the staff are excellent and always happy, stand out staff Sophie,Kelly,Deepak and Vuk,always attentive and offering a chat, which goes along way in service. Breakfast was great a good selection Pool, what can I say ,amazing views great bar staff and a relaxed vibe all day,and space around the beds. Room was spacious and cleaned everyday and amazing air con,which was needed. Downstairs bar is spacious and with pool table and outside seating,this bar was beautiful just to sit in and unwind from a tough day relaxing🤣☀️ Hotel is in a good position in St Pauls Bay to get to all areas when needed Will we be back, most definitely
Dear richardhK5549OC Thank you for your fantastic review of Best Western Premier. We're delighted to hear you enjoyed your stay, from the breakfast selection and spacious rooms to the rooftop pool, bars, and our convenient location. Your kind words about the team are greatly appreciated, and we're thrilled they helped make your stay even more enjoyable. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon. Kindest regards Kelly Hugo Guest Experience Officer
We stayed here to celebrate our 25th wedding anniversary and it was perfect. Our room was decorated for us arriving and was a lovely touch. The staff were all amazing, special shout outs to Kelly Sophie Deepak and Vuk. They could not be more friendly and welcoming to us. The rooftop pool area was brilliant, spotlessly clean all the time. Food was excellent there too, as well as the cocktails. Also on a plus point they have towels for you to use. The whole hotel was spotless also, rooms were cleaned every day. Its the perfect location just set back from the front and is so handy for everything. I will recommend this to everyone and we will definitely come back! Thanks for making our stay so amazing 🥰
Dear Footprints78983 Thank you for your wonderful review and for choosing to celebrate your 25th wedding anniversary with us. We're delighted you enjoyed the special touches, our rooftop pool, food, cocktails, and convenient location. Your kind words about the team and the cleanliness of the hotel mean a lot to us. We truly appreciate your recommendation and look forward to welcoming you back again soon to Best Western Premier, Malta. Kindest regards Kelly Hugo Guest Experience Officer
had such a lovely stay here, all the staff were friendly & helpful. the room exceeded our expectations and the complimentary mini bar was a great plus after a long day flying. it was clean and the AC worked great. The TV was a smart tv so you could watch youtube & netflix (if you have an ads account you won't be able to log in & watch) the room was spacious and has a mini fridge wig ich was really helpful given the weather. there was no noise and the whole atmosphere was just great really. one thing i would say is there should be more relaxing spaces indoors for the evening time - the bar area closes quite early and the rooftop pool is also the same. i resulted in lounging in the reception area instead as options were limited.
Dear neldiaa Thank you for your wonderful review of Best Western Premier. We're delighted to hear that you had such a lovely stay and enjoyed the comfort of your room, our facilities, and the friendly service from our team. We also appreciate your feedback and will consider your comments as we continue to improve the guest experience. We hope to have the pleasure of welcoming you back again soon Kindest regards Kelly Hugo Guest Experience Officer
This was our second time at this hotel and it was part of the reason we returned to Malta. Absolutely stunning view from the pool, the rooms are huge with a very spacious bathroom. The staff are incredibly friendly, especially Deepak. He went above and beyond and personalised our experience for us! We will definitely be coming back and staying here again!
Dear 925blakew Thank you for your wonderful review and for choosing to stay with us again. We're delighted you enjoyed the stunning views, spacious rooms, and friendly service. Deepak will be especially pleased to hear your kind words. We look forward to welcoming you back to Best Western Premier, Malta. Kindest regards Kelly Hugo Guest Experience Officer
Our room 314 was very spacious with a comfortable bed. Plenty storage for clothes and had a huge well lit bathroom. The location of the hotel was good with either a scenic costal Walk into St Paul's or a shortcut past the bus station to all the bars and restaurants. The rooftop pool Was beautiful with good parasols to sit in the shade The staff in the hotel We're friendly and knowledgeable and always smiling. I wouod recommend this hotel to couples and definitely not families with young children.
Dear W4305Yestherd Thank you for your lovely review and recommendation of Best Western Premier. We are delighted that you enjoyed our spacious rooms, rooftop pool, convenient location, and the friendly service provided by our team. It is wonderful to hear that our staff helped make your stay even more enjoyable. We hope to welcome you back again for another relaxing stay in the future. Kindest regards Kelly Hugo Guest Experience Officer
Excellent hotel ! Outstanding service from every member of staff. Everywhere is immaculate and you can tell that all the staff take great pride in what they do. The breakfast is outstanding.....we will be going back next year and staying half board as we were so impressed. Thank you everyone!
Dear SusanYzquierdo Thank you for your lovely review. We're delighted you had such a positive experience and truly appreciate your kind words. We look forward to welcoming you back again soon to Best Western Premier, Malta. Kindest regards Kelly Hugo Guest Experience Officer
Best western is lovely hotel great room junior suite its big with large bathroom and huge walk in shower bed huge great house.keeping roof top pool fantastic pool towels supplied by hotel one issue is the noises in the morning surrounding the hotel bin men 6am building work I know its outside the hotels jurisdiction but if you are a light sleeper be aware other tiny is breakfast is great but hot food option its not always hot a microwave would be available I would give the hotel 9 out of ten ps to the young man on Reception on Monday more at 6.20 am who was able v to open our safety deposit box as it would not open prior to our departure in 45 mins many thanks and for keeping calm
Dear John, Thank you so much for your detailed and honest review — we truly appreciate you taking the time to share your experience with us! We are delighted to hear that you enjoyed your Junior Suite, the rooftop pool and breakfast. We also appreciate you flagging your concerns — feedback like yours is invaluable and helps us continuously improve the experience we offer our guests. We are especially pleased to hear about Matthew at Reception who assisted you — we will make sure he receives this well-deserved recognition! We hope to welcome you back for an even closer to perfect stay next time! Kind Regards, Vivi Zinkeviciute Front Office Manager
Great staff, large rooms, excellent position.
Dear Andrea, Thank you so much for taking the time to review your recent stay at Best Western Premier Malta. We are delighted to learn that you enjoyed your time with us and hope to have an opportunity to welcome you again in the future! Kind Regards, Vivi Zinkeviciute Front Office Manager
Amazing! Great location nice little touch that the mini bar is free for the first round! Clean and comfy beds spacious rooms and lovely shower
Dear Lora, Thank you for this wonderful review — we are so pleased to hear you enjoyed your stay! It is always lovely to know that the little touches, like the complimentary mini bar, are appreciated. We look forward to welcoming you back to Best Western Premier Malta very soon! Kind Regards, Vivi Zinkeviciute Front Office Manager
Great hotel lovely staff & a good location
Dear Tracy, Thank you for your kind words — we are so glad you enjoyed your stay with us! We look forward to welcoming you back to Best Western Premier Malta. Kind Regards, Vivi Zinkeviciute Front Office Manager
Very pleasant check in with Victor, disappointingly though our Junior Suite 803 had a tiny unusable balcony. Returning to check-in the manager Angelo, immediately went above and beyond and we were soon switched to room 804, with the added bonus of a sea view. We were extremely grateful and would happily have accepted any room with a useable balcony, as this for us is a priority. The hotel is very clean, modern and simplistic with neutral decor. Our bed was huge, very comfy and with well stuffed pillows and lovely linens, we slept so well. Plenty of USB sockets and UK plug fittings on regular. Fabulous functional and accent lighting, when you figure out the switches! Not a great deal of hanging space, which was also quite short. We had to hang just regular length skirts and dresses on the hooks in the bathroom and the 2 drawers had to be emptied of fur blanket (very useful for the balcony) and hairdryer (best hotel dryer I have EVER used) before use. Very nice gesture of initial complimentary mini bar - 1 large bottled water, 2 small wines, 2 beers, 2 juice cartons and 2 soda cans - €36 to re-stock. Kettle with ample tea/coffee etc every day. Essential safe, 2 large mirrors, full length and lighted in the bathroom, another above the desk/dressing table would've been useful, great robes and slippers too. The immediate area is in parts run down but encouragingly a lot of regeneration is taking place too and unsure if that contributed to an unpleasant odour, which was worse some times than others, but noticeably not just in the hotel. The pool was a tad chilly but the seating area was spacious, well laid out with lovely comfy beds and great sea views. Only one bed hogger noted. I enjoyed the pool music, triumphantly they didn't! Great ordering service via the app and very pleasant staff who continually kept tidying. Bus Stop 950 - Arznell is 5 minute walk, outside Cheeky Monkey TD1 and TD5 for Airport Direct buses, we also visited St Julians, Sliema and Valletta easily and cheaply from here. Convenience store at the end of the street, but Daves and Wellbees mini marts a short walk, have better and cheaper selection, Spar a bit further. Never stayed in a Best Western before but we had a really relaxing, enjoyable stay and made a good choice.
Dear JueL07 Thank you for your lovely review and for taking the time to share your experience. We're delighted to hear you enjoyed your stay and appreciated our team's service and hospitality. It's wonderful to know you found the hotel comfortable and relaxing, and your kind comments will be shared with the team. We truly appreciate your feedback and hope to welcome you back again soon. Kindest regards Kelly Hugo Guest Experience Officer
We recently stayed at this hotel in Malta and overall had a pleasant experience. The room looked nice at first glance, with a good design and a very comfortable large bed. The hotel has a great location, a nice pool area, and the staff were very friendly. Both breakfast and dinner offered a wide variety and good quality, and the food was very tasty. Because of this, we would generally rate the stay five stars. However, there was one important issue from the beginning. There was a noticeable unpleasant smell in the room. It was not extremely strong, but it was present. After spending around 10 minutes in the room, you would stop noticing it as you got used to it. The main problem was the bathroom. Water from the shower regularly leaked out, so the entire bathroom would flood, and water also leaked into the bedroom, leaving puddles on the floor and keeping parts of the door frame and carpet constantly wet. This happened daily during our stay whenever we showered. We believe this is also the reason for the smell, as the constantly wet carpet could likely lead to mould forming underneath. We reported this issue to reception three times, but we did not receive a real solution during our stay. We also suggested simply providing more towels each day so we could manage the water ourselves, but this was not implemented. While maintenance was supposedly sent, the problem remained and no effective action was taken. We were repeatedly told that maintenance would be sent up, but it seems no one ever came, or it may be a recurring issue throughout the hotel, possibly related to the design of the shower. Overall, the hotel has many strong positives, but this ongoing issue significantly affected our experience.
Dear 610melit Thank you for your feedback and kind comments about our staff, food, and facilities. We sincerely apologise for the bathroom leakage issue. Please note that maintenance is sent immediately whenever issues are reported, and rooms are inspected daily to maintain our standards. We regret that you feel the issue was not fully resolved during your stay. We hope to welcome you again in the future. Kindest regards Kelly Hugo Guest Experience Officer
Great hotel. Everything about it is perfect. Specially all the staff, I spilled a drink in our room and they were so efficient to deal with my accident! I love the fact that Malta is an island of so many people who work there from different countries, with interesting stories (I am nosey). Thank you to Kelly especially at the hotel.
Dear LiverpoolKandM Thank you for your fantastic feedback on Best Western Premier. We're delighted to hear you enjoyed the hotel facilities, spa, and rooftop pool area, and that our team helped make your stay memorable. We hope to welcome you back to Malta soon. Kindest regards Kelly Hugo Guest Experience Officer
The hotel facilities are excellent, very good variety of food available in bar, restaurant and pool area. The hotel is clean, rooms serviced well and all staff were pleasant and helpful.
Dear DISCOVER00577831790 Thank you for your kind feedback. We're very pleased to hear you enjoyed your stay and appreciated the service and facilities provided. We hope to welcome you again in the future to Best Western Premier. Kindest regards Kelly Hugo Guest Experience Officer
Great hotel with great facilities and very professional staff. The spa facilities are great with a swim up bar on the roof. Kelly in customer experience and Brendan who worked tirelessly behind the bar were standout members of staff for us. We will be booking again the next time we return as we have family in Malta and visit regularly.
Dear novitasd Thank you for your wonderful review of Best Western Premier. We're delighted to hear you enjoyed the hotel, facilities, and rooftop spa area. Brendan and I truly appreciate your kind words, and we look forward to welcoming you back on your next visit to Malta. Kindest regards Kelly Hugo Guest Experience Officer
Amazing stay, rooms are fabulous and clean, the cleaner was fabulous thank you so much. Rooftop was lovely, didn't use the pool as quite cold but looked inviting. Thanks to the staff!!
Dear Amy12310 Thank you so much for your lovely review of Best Western Premier, Malta. We're really happy to hear you had such a great stay and enjoyed the rooms and rooftop area. Your kind words mean a lot to the whole team. We hope to welcome you back again soon. Kindest regards Kelly Hugo Guest Experience Officer
If you value peace and quiet, unfortunately avoid this hotel. Currently here now the noise from everywhere is unbelievable. You can hear people dropping items, moving things, talking etc from all angles. I've never experienced anything like it. This hotel is most definitely not sound proofed. On the plus side, it is a beautiful hotel, staff are lovely and the roof top pool is beautiful. The location as mentioned by other travellers is not the best with abandoned buildings etc near by. We would not stay here again the unrelenting noise has really ruined our holiday.
Dear 861davinog Thank you for your feedback. We're glad you enjoyed the hotel, rooftop pool, and found our staff welcoming. We're very sorry to hear the noise levels affected your stay, and we appreciate you sharing your experience with us. Your comments will be taken on board as we continue to improve. Kindest regards Kelly Hugo Guest Experience Officer
Can't fault the hotel.. clean, gorgeous and everything you could wish for … outside the hotel is a dump! Loads of building work, rubbish and not very many nice restaurants… the boat trip to Gozo is worth a visit and cheeky monkeys for a cocktail.. tourist street is ok for food
Great hotel and Friendly staff
Hotel was very well kept, clean, friendly, nothing was too much for the staff. Especially at the bar on ground level, Phisu and Nayesh were very attentive. Hotel was in walking distance of everything you need. Great location. Would definitely visit again.
Dear clarepC1487ER Thank you for your lovely review. We're so pleased to hear you enjoyed your stay at Best Western Premier, our location, and the service from our team. Your kind words mean a lot to us, and we truly appreciate your recommendation. We look forward to welcoming you back again in the future to Malta. Kindest regards Kelly Hugo Guest Experience Officer
Fantastic hotel, super clean, food is amazing and staff are always so friendly and helpful always with a smile on their faces. Seek out Kelly Guest Experience Manager… nothing is too much trouble and has great knowledge of the island and a great sense of humour too. Thank you 😊
Dear sarahhB33705TN Thank you so much for your lovely feedback. We're really happy to hear you had such a great stay and enjoyed the hotel, the food, and the friendly atmosphere from our team. Your kind words truly mean a lot to us. We hope to welcome you back again very soon for another fantastic visit to Best Western Premier. Kindest regards Kelly Hugo Guest Experience Officer
We had a lovely stay here! The breakfast was fresh every morning with a good variety. We stayed in a junior suite which was lovely, spacious and clean. Only reason I haven't given 5* is because the room we were in backed onto the lifts and we heard the noise all day and night and we were right above the entrance to the hotel so heard everyone coming and going which didn't help when trying to get to sleep. Otherwise, lovely clean, modern hotel and the rooftop pool area was amazing. Would definitely stay again!
Dear OliviaCarter92 Thank you for your lovely review. We are so pleased to hear you enjoyed your stay, especially the breakfast, Junior Suite, and rooftop pool area. We apologise for the noise disturbance from the lifts and entrance area and appreciate your feedback on this. Thank you again for your kind comments, and we look forward to welcoming you back to Best Western Premier, Malta. Kindest regards Kelly Hugo Guest Experience Officer
We had a fantastic stay at the hotel, and one of the highlights was the exceptional service from Kelly. She was friendly, professional, and always happy to help with anything we needed. From the moment we arrived, she made us feel genuinely welcome and went above and beyond to ensure our stay was comfortable and enjoyable. Her positive attitude and attention to detail really stood out and made a big difference to our experience. Kelly is a real credit to the hotel, and we truly appreciated all her help. Thank you, Kelly, for making our holiday even more memorable!
This is one of the best hotels! Our last day here sad to leave 😢 All the staff were kind and helpful. The reception are friendly and efficient. Absolutely nothing is too much trouble for them. The cleaning staff are efficient and our rooms cleaned each day and bedding changed. Also towels are changed daily. Mini bar in the room. Tea making facility. Safe. Wall mounted tv. USB and plenty of sockets. Plenty of wardrobe space. The bathroom is good and spacious. Big hair dryer in the wardrobe. There's also a gym and spa with indoor plunge pool and jacuzzi. We loved the rooftop pool, bar and solarium! We've had a lovely holiday. Great rooms good breakfasts and snacks and evening dinners at the restaurant or in the bar. Above all is the exemplary attitude of the staff. A big shout out to Naresh Hom and the bar crew! We hope to return in the future.
Dear Betty R Thank you for your lovely review. We're delighted you enjoyed your stay at Best Western Premier, especially our facilities and the service from the team. We'll be sure to pass your kind words on to the team. We hope to welcome you back again soon to Malta. Kindest regards Kelly Hugo Guest Experience Officer
Wow! What a brilliant hotel. The location is great, 5 minutes from the promenade, 10 minutes walking into the main square of bugibba. The hotel staff are super friendly, big mention to Kelly who organised our trip and has an excellent knowledge of the island. The rooms are large, excellent bathroom and comfortable king sized bed! Super clean everyday. The breakfast was excellent and well worth the money, it was better for us to pay at the hotel upon arrival. The rooftop pool and sunbeds are fantastic as is the pool bar. I would recommend this hotel 100%. We will definitely be back.
Dear zombossf Thank you so much for your fantastic review. I'm delighted you enjoyed your stay at Best Western Premier Malta and loved our location, rooms, breakfast, and rooftop pool. It was my pleasure to help you organise your trip. Thank you again for your kind recommendation. We can't wait to welcome you back again soon. Kindest regards Kelly Hugo Guest Experience Officer
The staff were exceptionally friendly and welcoming, Kelly in particular gave great recommendations as where to find tourist attractions and beautiful restaurants. Cleaners and reception were so lovely.
Dear 324kateyw Thank you for your fantastic 10/10 review of Best Western Premier. We're delighted you felt so welcomed by our team and enjoyed the recommendations for local attractions and restaurants. It's also wonderful to hear your kind words about our housekeeping and reception staff. We truly appreciate your feedback and hope to welcome you back again soon Kindest regards Kelly Hugo Guest Experience Officer
kelly was very helpful we had an amazing stay very clean hotel and very polite staff
Dear zakg206 Thank you for your wonderful feedback. We're thrilled you had an amazing stay and found the hotel clean and our team polite. It's great to know we made a positive impression. We hope to welcome you back again soon to Best Western Premier, Malta. Kind regards Kelly Hugo Guest Experience Officer
This hotel is absolutely amazing. The staff are fantastic and go out of their way to help you As I am celiac the staff.in the resturant were outstanding .
Incredible place, great people, clean and perfectly priced
Dear RobertLaloy Thank you for your wonderful feedback. We're delighted you enjoyed your stay and appreciated the cleanliness, value, and service from our team. We hope to welcome you back again soon to Best Western Premier. Kindest regards Kelly Hugo Guest Experience Officer
Rooms were very nice Personnel was very kind (cleaning, breakfast)
Dear georgianah673 Thank you for your recommendation of Best Western Premier. We're delighted you enjoyed the rooms and found them very nice, and that our team, especially in housekeeping and breakfast, made a positive impression with their kindness. We hope to welcome you back again soon. Kindest regards Kelly Hugo Guest Experience Officer
Convenient location, lovely spacious rooms. Massive, super comfy beds with several selectable pillow options. Tons of free amenities if you forget any bathroom essentials. Nice staff and decent food with a view out towards the sea.
Dear Sherap10278453959 Thank you for your feedback. We're glad you enjoyed your stay, including the comfort of the rooms, the amenities, and the service from our team. We hope to welcome you back to Best Western Premier Malta in the future. Kindest regards Kelly Hugo Guest Experience Officer
We absolutely loved our stay here. Breakfast/lunch food is amazing, as are the cocktails. Staff are friendly and attentive, and the hotel itself is lovely and clean, with very spacious rooms! We would definitely stay again.
Dear jocelynsN7963CE Thank you for your lovely feedback. We're thrilled to hear you had a great stay and enjoyed the breakfast, lunch, and cocktails, as well as our friendly and attentive team. It's wonderful that you appreciated the cleanliness and spacious rooms, too. We look forward to welcoming you back again soon. Kindest regards Kelly Hugo Guest Experience Officer
Excellent staff and facilities from start of stay to the end. Friendly check in desks and pool / bar staff.
Dear R4717UFmickm Thank you for your kind feedback on Best Western Premier. We're delighted you enjoyed our excellent facilities and friendly team from check-in through to the pool and bar. We hope to welcome you back again soon on your future travels. Kindest regards Kelly Hugo Guest Experience Officer
Beautiful modern rooms cater for everything
Dear P53201Ccraigb Thank you for your review. We are glad you enjoyed all the hotels facilities and hope to welcome you back to Best Western Premier, Malta soon. Kindest regards Kelly Hugo Guest Experience Officer
Hotel was above expectations Modern , Clean , Good size rooms , Free room safe , Room came with a free , first time stocked fridge of wine, beer and soft drinks . Good large variety of food for breakfast also had an excellent evening meal . Roof top Infinity Pool and Bar Area .and the ground floor Lounge and Bar Area . The hotel was spotless throughout . Staff were very polite and friendly and available to help at any time . A special mention for Kelly for all her advice and guidance also for Vuk and Juany. Would recommend this hotel and we would go back there anytime....... K & L A
Dear lesleyaF1423BE Thank you so much for your wonderful review. We're absolutely delighted to hear that your stay exceeded expectations and that you enjoyed all the facilities throughout the hotel. It's especially rewarding to know that our team made such a positive impression, and your kind words are truly appreciated. We would be delighted to welcome you back anytime. Kindest regards Kelly Hugo Guest Experience Officer
Absolutely beautiful hotel, staff juts gorgeous, couldt do enough for you! Can't fault the hotel at all perfect in every way. Just not the best area, not much to do. No bother to us we traveled round different areas.
Dear helenlairdy Thank you for your lovely review. We're delighted you found the hotel beautiful and that our team made you feel so well looked after. We truly appreciate your kind words and hope to welcome you back again soon. Kindest regards Kelly Hugo Guest Experience Officer
Good location, helpful staff, nice room, excellent breakfast and evening meals.
Dear malcolmt398 Thank you for your lovely feedback. We're so pleased to hear you had a great stay and enjoyed the overall experience, from the food to the service and surroundings. We hope to have the pleasure of welcoming you back again soon to Best Western Premier, Malta. Kindest regards Kelly Hugo Guest Experience Officer
Excellent hotel. Staff really friendly and helpful. Breakfast was brilliant and excellent value. Rooftop pool and bar offer great views, service and food! Would have stayed longer if they weren't fully booked!
Dear Roam05385561911 Thank you for your fantastic review and recommendation! We're so pleased you enjoyed your stay, especially our friendly and helpful team, the great value breakfast, and the rooftop pool and bar with its views, food, and service. We hope to welcome you back to Best Western Premier, Malta, soon. Kindest regards Kelly Hugo Guest Experience Officer
Amazing, friendly, clean big rooms amazing vieuw, taxi's are super
Dear 467imkeg Thank you so much for your kind words. We're delighted to hear you enjoyed the spacious, clean rooms and the beautiful views. It's also great to know our team made you feel welcome and that getting around was easy. We hope to have the pleasure of welcoming you back again soon. Kindest regards Kelly Hugo Guest Experience Officer
Great stay. Very clean and best off all were the staff who were awesome . Kelly , vuk and Brendan thanks for making our stay brilliant
Dear D3737CZadam Thank you for your review of Best Western Premier. Our team is pleased that they made your stay special. We hope to welcome you back to Malta soon. Kindest regards Kelly Hugo Guest Experience Officer
Let's just say the hotel is amazing. The people who work on the reception desk are so nice and friendly from the very, very beginning to thevery very end. They help with everything like checking check out. Find any trip or whatever you need you can just go to them and they help you with everything. Also the lady who always think on the side of the reception smiling and saying hi something really nice on the friendly welcomeand the hotel and the rooms are absolutely amazing. Huge big rooms with massive bats, amazing bathrooms you can tell the hotel is brand new
Dear bart_omiejg502 Thank you for your kind feedback. We're delighted you enjoyed your stay and appreciated our friendly team and spacious, modern rooms. Your comments mean a lot to us, and we look forward to welcoming you back to Best Western Premier soon. Kindest regards Kelly Hugo Guest Experience Officer
Great location and lovely clean, tidy and well equipped hotel. Lovely staff, spacious rooms and great value for money. Excellent food, had an awesome time! Thank you
Dear emmaP8783YX Thank you for your review of Best Western Premier. We are glad you loved the hotel's facilities, and you had an awesome time here in Malta. We hope to welcome you back soon. Kindest regards Kelly Hugo Guest Experience Officer
A lovely hotel with large rooms and lovely staff. We used it as a base and made trips to Valetta, st Julian's and Gozo. Did walks on the others days along the promenade towards St Paul's Bay, stopping for a coffee and or an Ice-cream, sitting on the many benches overlooking the sea. First night we ate in the Vida bar and the food was good. Ate at a few restaurants along the front and a few on tourist road the following week and apart from one a Mr Wang they were all good. Yes the dog's mess needs attention and the locals should feel embarrassed as it's not nice. Own a dog then clean up after you pet. Yes the area needs improving BUT is this not anywhere you go and is it the fault of the Hotel ? Room great ( initial free mini bar even better) Staff great and all polite. The Vida bar dinner the one night we had it was lovely. The 3 Spa treatments we had were nice. Easter cake treat left in our room (lovely touch) Housekeeping with extra hangers, iron and ironing board very prompt. Housekeeping very efficient with a smile. Would highly recommend this hotel from the 8 nights we had here.
Everything was excellent ;staff were helpful and friendly, room was modern and immaculately clean, and the food was tasty and good value. Location perfect for us. Definitely recommend. They even upgraded our room for free!
We spent five nights in Junior Suite - it didn't have great view outside, but this was last "issue" we had - spacious room with great design, roof with a pool, restaurant and 24/7 bar totally overshadowed it. Spa is on expensive side, but sauna/inne pool is free 😉
This hotel has lovely rooms and shower is large and great. Comfortable beds with a choice of pillows. Restaurant is excellent, breakfast buffet is varied with Omelette and eggs etc done to order. Meals are à la carte with a good choice of fresh food cooked to order so everything is hot and fresh, waiters are excellent. Deepak and Sofi are in charge and they do anything to help, all staff are friendly and polite with an extra nod to Regie and Melina😊 I went in January and was told there was entertainment 3 nights a week, however there wasnt any so not suitable for solo guests as nowhere to meet other people. Balconies are small not suitable to sunbathe tho roof pool is lovely with sunbeds and lovely views.
Dear Sharyn Thank you for your lovely feedback on Best Western Premier. We're so pleased you enjoyed the rooms, dining experience, and the service from our team, it's great to hear they made your stay special. We also appreciate your comments about the entertainment and balconies, and we're glad you were able to enjoy the rooftop pool and views. We hope to welcome you back again soon. Kindest regards Kelly Hugo Guest Experience Officer
Staff here is so polite and caring. Hotel is beautiful and it has everything you need. Receptionist Vuk gave us all needed information, we are very grateful to him.
Dear Roving05021651982 Thank you for your wonderful review of Best Western Premier. We're delighted to hear you enjoyed your stay and that our team made your experience special. We look forward to welcoming you back to Malta soon. Kindest regards Kelly Hugo Guest Experience Officer
This has been the best hotel I have been in. Spotless everywhere, fantastic room, and an excellent restaurant. Staff happy all the time with Narayan and Sandeep being outstanding in their respective roles, attentive and knowledgeable, I can't thank them enough for making the holiday perfect
We really enjoyed our stay! Staff were friendly and helpful. Breakfast was excellent. Our room was also above expectations and very spacious. We would certainly visit again.
Dear danni_d12 Thank you for choosing us for your mother-daughter getaway at Best Western Premier. We're so pleased to hear that you both had an enjoyable stay and that our friendly team, excellent breakfast, and spacious room exceeded your expectations. It means a lot to know you would visit us again, and we look forward to welcoming you back for another special Kindest regards Kelly Hugo Guest Experience Officer
Wonderful hotel can't fault it at all if you're looking for a hotel in this area. Room was fantastic had a pillow menu to choose from and breakfast was delicious
Dear annetteroe Thank you so much for your kind words. We're delighted to hear that you enjoyed your stay at Best Western Premier, especially the room comfort and our pillow menu. It's also great to know breakfast was a highlight for you. We hope to welcome you back to Malta soon. Kindest regards Kelly Hugo Guest Experience Officer
“Excellent rooms, very clean, and service with a smile.”
Dear brunoIG580801 Thank you for your review of Best Western Premier. We are so pleased you found the hotel and rooms excellent. We hope to welcome you back to Malta soon. Kindest regards Kelly Hugo Guest Experience Officer
Lovely hotel. It's clearly very recently built, and it shows that it's been built to a high standard. The rooms are large, clean, modern, tasteful and comfortable. Both the bar and restaurant are exceptional. The food in Alta cucina, the 9th floor restaurant, is truly delicious and always feels fresh - which isn't always the case in a half board environment but it definitely is here. Similarly, the bar and room service are high quality, and very good value for money. Equally, the staff are lovely people. We had a small snafu where our travel agent didn't ask for twin beds, but the manager came up, looked at our solutions, and organised for things to be sorted really quickly efficiently, and even with a laugh between us. All wait staff, bartenders, reception staff, all are super helpful and always upbeat and pleasant. For a first visit to Malta, this is an excellent base, close to the seafront but not hugely busy, excellent transport links and well worth the money for breakfast or even half board if you're worried you may not like local restaurants. Cannot recommend highly enough, we will be back!
Dear Brooklyn F Thank you so much for your wonderful review of Best Western Premier. We're delighted you enjoyed the hotel, food, and the friendly service from our team. It's great to know we could make your first visit to Malta so enjoyable. We truly appreciate your recommendation and look forward to welcoming you back again soon. Kindest regards Kelly Hugo Guest Experience Officer
My wife and I had a 10 day holiday at the BWP, Malta which included breakfast and evening meals. We stayed in a de luxe room with balcony view of the sea. From the start we were met by friendly staff who genuinely could not do enough to make our holiday special. The room was large, very clean and the bed was super comfy. The breakfast covered all the bases. Fruit, yogurt, seeds and granola were readily available followed by cheese meats and salads and for those who wished the full hot British experience it was there in abundance. The evening meals were delicious. Each night provided something different with Italian and Maltese nights being our particular favourites. The staff, particularly within the restaurant, were superb. Sofi led the team and was made for the job. So friendly, funny and extremely knowledgeable not only about the food she was serving but of the local places of interest to visit… she was a star and she was ably assisted by Abhi, Kumar and the rest of the staff. My wife and i's experience will lead us to return to this hotel… 10 out of 10.
Dear Y3PYduncanm Thank you so much for your wonderful review of Best Western Premier. We're delighted to hear that you and your wife had such an enjoyable stay and appreciated the room, food, and overall experience. A special thank you for your kind words about our team,they will be thrilled to know they made a difference to your holiday. We truly appreciate your support and look forward to welcoming you back again soon. Kindest regards Kelly Hugo Guest Experience Officer
We thought the hotel was a little closer to the sea but it was only a 3 minute walk. It was pleasant and welcoming and there was a variety of room designs. Breakfast was a great experience - there was everything you may want. We had information in the room about trips and ideas for excursions. In the reception area worked Kelly and we approached her to book. She was particularly helpful and her local knowledge regarding things we might like to do helped make our brief holiday so much more interesting and informative.
Dear rmw20 Thank you for your kind feedback of Best Western Premier. We're glad you enjoyed your stay, the breakfast, and found the information and assistance helpful. It's great to know we could help make your visit more enjoyable. We hope to welcome you again soon. Kindest regards Kelly Hugo Guest Experience Officer
Really enjoyed my stay at Best Western Premier Malta. The location is great and makes it easy to get around. The spa was the only downside — smaller than expected and more of a hydro pool than a true jacuzzi poor bubbles etc with slightly misleading photos online. However, the sauna/steam room were fine and the gym was excellent. I was confused to see blue towels all over the floor in the spa area near the pool to soak up water, this is towels people use on their body! Not sure who came up with this idea but its actually nasty! The restaurant was actually very good — nicer than some of the food I had at local restaurants. I didn't try breakfast as it's not my preference, but there was a wide variety available. The highlight was the staff — very friendly and welcoming. I was checked in by a trainee, Eva, who provided excellent customer service.
Dear MartiniGold Thank you for your feedback. We're delighted you enjoyed your stay at Best Western Premier, the location, restaurant, gym, and all the hotel facilities. We're sorry for any confusion regarding the spa, it is a hydro bath rather than a traditional jacuzzi. It's wonderful to hear that Eva and the rest of the team made your visit even more special, We hope to welcome you back soon to Malta. Kindest regards, Kelly Hugo Guest Experience Officer
Great location and access to trips and transport. Hotel is modern and great amenities. Would stay again!
Dear K8711PWnataliap Thank you for your kind words of Best Western Premier. We're thrilled you enjoyed the location, modern amenities, and easy access to trips and transport. We'd be delighted to welcome you back to Malta. Kindest regards Kelly Hugo Guest Experience Officer
Absolutely amazing hotel, very modern, staff all amazing couldn't do enough for you, service was brilliant, breakfast, lunch & dinner was delicious & loads of choice to choose from, we had a junior suite & it's was huge, loads of space & the bed was lovely & comfortable, all in all a lovely experience. Will definitely be visiting again in the furure.
Dear V3860XLjamesp Thank you for your wonderful review! We're delighted to hear you had such an enjoyable stay and appreciated our facilities, dining options, and service. Your kind words mean a lot to our team. We're so pleased you had a great experience and look forward to welcoming you back again in the future. Kindest regards Kelly Hugo Guest Experience Officer
Such a lovely and peaceful hotel, love aesthetic aswell
Good location, indoor pool slightly smaller than ideal .friendly staff, Especially Kelly, Eva and Darren
Thank you so much for your lovely feedback! I'm really happy to hear you enjoyed your stay and found good value with us, as well as our location. It truly means a lot to hear your kind words about myself, Eva, and Darren ,we're so glad we could make your stay more enjoyable. I hope we'll have the pleasure of welcoming you back again soon! Kindest regards Kelly Hugo Guest Experience Officer
Very good hotel with good good and services and good cleaning
Dear ericvK9765TX Thank you for your 5-star review of Best Western Premier. We are pleased you enjoyed all the hotel's services and hope to welcome you back to Malta soon. Kindest regards Kelly Hugo Guest Experience Officer
The hotel has lovely large rooms with huge beds. The hotel staff are friendly and attentive. The Aircon units are huge on the balcony areas at the front of the hotel therefore some rooms have these on their balcony. We could not sleep due to the noise we reported it a number of times to the hotel night staff and we were moved rooms. Other than this we have had a good stay.
Dear briandE7485IW Thank you for your feedback of Best Western Premier. We're pleased to hear that you enjoyed our spacious rooms, comfortable beds, and the friendly, attentive service from our team. We apologise for the inconvenience caused by the noise and appreciate your understanding while our team assisted with the room change. We're glad to know you still had a good stay and hope to welcome you back again to Malta. Kindest regards Kelly Hugo Guest Experience Officer
Excellent service from Kelly and Eva,nothing was to much trouble for them very efficient and polite, also wonderful job done by our room attendant Sunita, thanks to all three..
Dear Extraordinary570584 Thank you so much for your kind words. I'm truly delighted to hear that you enjoyed the service provided during your stay at Best Western Premier It was a pleasure taking care of you, and I will be sure to share your lovely feedback with Eva and Sunita as well. Kindest regards Kelly Hugo Guest Experience Officer We hope to welcome you back again very soon.
This is a great hotel, close to all amenities and many different types of restaurants. Many supermarkets minutes walk away. The bus stop for the hop on and hop off bus was only a few minutes walk away from this hotel which allowed us to visit all of Malta with flexibility. Just note that this hotel is 20minutes drive from Valetta but we didnt find this an issue as we utilised the hop on/off bus to visit. Hotel room size was amazing, very large including the bathroom. Towels, hairdryer, kettle, fridge and tea/coffee all in the room. The first mini bar stock was included free of charge which was amazing! Room and hotel was very clean. Breakfast options were good! Staff were very friendly and helpful. They arranged a suhoor menu for me to have in the room and respected my preferences.
What a beautiful hotel. Staff amazing. Spotlessly clean. Great choice at breakfast in a beautiful panoramic dining room with fabulous views over Qwara. Unfortunately the surrounding area was very run down and the hotel is situated in the back streets and opposite an empty apartment block now inhabited by pigeons. Our room was overlooking this and other dishevelled buildings which spoiled our whole experience. The bar was excellent and bar food good and priced just right. Its a shame Best Western chose this location because there is absolutely no view from the rooms only the dining room and roof top terrace and pool which was closed when we stayed.
Having not been to Malta before we chose this hotel on a whim and were glad we did . It's a high standard with spotlessly clean , large rooms and well appointed bathrooms. The restaurant was good value and breakfast had plenty of choice . 5 minutes walk to the sea front and lovely walks along the coastline . Best of all were the staff who had clearly been well trained in service and were all delightful .
Absolutely beautiful hotel, very clean, good facilities. Upgraded us from deluxe to junior sweet for more room without us even asking, thanks! Staff are very welcoming and helpful. Would recommend and will definitely be back! :)
Everything about this hotel is really good quality. On arrival, and throughout the stay, the reception team were really friendly and professional, always greeting you with a smile. I stayed in a junior suite with side/partial sea view, room 621. I could see the sea from the bed. It had two tiny balconies, one with seating. My friend stayed in 609 and had less of a view. The room was really nice with a variety of lighting options. The minibar contained some water, soft drinks, wine and beer which were complimentary for the first round. You would pay for any refills after that. I thought that was a nice touch considering we were staying bed and breakfast. There were bathrobes and slippers to use. I had a body scrub treatment in the spa which was delightful. I never used the pools or gym. The bar/restaurant on the ground floor was great. The staff were lovely, food and drinks were all really good quality and presented really well. Breakfast was unremarkable. The usual selection of hot and cold items. Mugs are already on your table and you need to take them to the coffee machine, which threw me on the first day. Great views from the breakfast room though! The area around the hotel wasn't particularly nice, though there were a few shops and eateries nearby. It's a short walk to the sea and close to a Red Sightseeing Bus stop and the Aquarium. I would absolutely stay here again if I was coming back to St Paul's Bay - a really lovely modern hotel.
Dear MurdocksWife Thank you for your wonderful review. We're delighted you enjoyed your junior suite, the spa treatment, and the food and drinks in our bar and restaurant. It's especially nice to hear that our reception team made you feel so welcome. We truly appreciate your feedback and hope to welcome you back again on your next visit to Malta. Kindest regards Kelly Hugo Guest Experience Officer
Stayed for 2 wks in a side seaview room. The room was spacious and comfortable and kept cleaned to a high standard. The welcome drinks package in the mini fridge was a real bonus. Large enough to store my own milk. Even though the roof top. bar wasn't open ( winter ) sun loungers and tables/ chairs available to relax and take in the lovely views. Breakfast buffet was very good quality with a great choice and very clean. The welcoming bar serves a good selection of drinks and meals. The staff were pleasant,hardworking and very helpful. The surrounding area is undergoing an extensive redevelopment and major building works but they didn't distract me from my having a lovely stay. Hoping for a longer stay next February
The hotel is excellent. The staff, particularly Darren on the front desk and also Kelly are extremely friendly and helpful. The rooms are of a high standard but the side sea view rooms do not see the sun on the balcony. If I had to criticise anything it would be the towels and the toilet paper. Both a bit rough! The location is a little quiet but great for getting around the island as the bus station is nearby. To avoid overcrowding on the buses I would recommend using taxi's like Bolt or Uber, they're reasonably priced. The area is a little scruffy and smelly at times with a lot of part finished building work. Had it not been for this it would have been a 5 star review. The promenade is good with some excellent restaurants and a couple of nice hotels.
Dear Explore42172 Thank you for your feedback on Best Western Premier. We're so pleased you enjoyed the hotel facilities, location, and friendly service. We appreciate your comments and hope to welcome you back again soon to Malta. Kindest regards Kelly Hugo Guest Experience Officer
This hotel is a special place for me. What makes it special isn't the amazing rooftop pool, the spa experience and the huge breakfast but people like Kelly and Darren who are always welcoming and make you feel home!! Definitely BW is my preferred choice whilst staying in Malta!
Dear L904LGandrear Thank you so much for your heartfelt review of Best Western Premier. We're truly honored that our hotel holds a special place for you. While we're delighted you enjoy the rooftop pool, spa, and our generous breakfast, and that it's the warmth of our team that makes you feel at home. We hope to welcome you back to Malta soon. Kindest regards Kelly Hugo Guest Experience Officer
The hotel was great rooms very comfortable, but it was the staff in the hotel that made it great…especially Deepak / Sofi / Malza/ Kumar / Santiago / Kelly all the others. Breakfast at the hotel is superb couldn't find anything that wasn't there . The only down side of the hotel is that it's rather surrounded with construction works but with the bus terminal around the corner it makes it very easy to get around.. The island of Malta has a lot to offer with a lot of very interesting places to visit. We had a great time there and a visit to Gozo was enjoyable we would all return to this hotel as we found no problems at all…
Dear mikemN6287QN Thank you for your lovely review! We're delighted to hear you had a great experience and enjoyed your time in Malta. It's wonderful to know you found the rooms comfortable and that our team made your stay extra special. We're also pleased you enjoyed the breakfast selection and found it easy to explore the island from the Best Western Premier. We look forward to welcoming you back again in the future to Malta. Kindest regards Kelly Hugo Guest Experience Officer
Such a beautiful experience. Lovely facilities. Great food. Awesome staff.
Dear annarJ893LC Thank you so much for your wonderful review of Best Western Premier. We're delighted to hear that you had such a fantastic stay and enjoyed our facilities, food, and service. Your kind words mean a great deal to our entire team. We truly hope to welcome you back again soon for another beautiful stay in Malta. Kindest regards Kelly Hugo Guest Experience Officer
Island of Malta is a beautiful island and I love to stay there more thanks for the hospitality
Dear M7442Xlandrews Thank you for your review of Best Western Premier. We are so glad you enjoyed your stay and the hospitality of our team. We hope to welcome you back to Malta soon. Kindest regards Kelly Hugo Guest Experience Officer
A relatively new hotel with big spacious rooms and friendly staff. We were visiting from Ireland and found it a great base for sightseeing. The hotel is centrally located and just a short walk to the bus station which has routes that will take you all over the island. The bar's great for a nightcap and breakfast in the ninth floor restaurant is a lovely experience and caters to all tastes. We'd have no hesitation returning to this warm, friendly hotel. Big thanks to the staff that looked after us during our five night stay. Have five stars with our compliments, hopefully see you next year!
Dear Tour61098634739 Thank you so much for your lovely review! We're delighted you enjoyed our spacious rooms at Best Western Premier, central location, and friendly team, and that the breakfast and bar helped make your stay extra special. It was a pleasure having you with us, and we truly appreciate your kind words. We look forward to welcoming you back next year to Malta! Kindest regards Kelly Hugo Guest experience Officer
Me and my partner stayed here for a short weekend break for Valentine's, it didn't disappoint. The staff are great and accommodating and what you get for price is amazing. The room was very big and spacious, and the man on reception, Emanuel kindly upgraded us to a hot tub room for free which we made the most of in our stay. The cleaners come in every day and did a great job, and we heard no noise outside of our room. The location is a few minutes away from the beach, and has some lovely restaurants surrounding. I would love to visit again, the best hotel I have ever stayed in.
Dear R8389FKamelias Thank you so much for your lovely review of Best Western Premier. We're delighted you had such a special Valentine's getaway and enjoyed the room. I will be sure to pass your kind words on to Emanuel. It's wonderful to hear our team, location, and peaceful atmosphere made your stay so memorable. We'd love to welcome you back again soon to Malta Kindest regards Kelly Hugo Guest Experience Officer
This hotel is lovely, it's clean, new and the staff are doing their very best, friendly and welcoming, good ambiance, decent food, efficient. The area is a scruffy building site with a small selection of expensive, tacky bars and shops, a couple of streets off the coast, the views are not pleasant. Our stay wasn't helped by the bad luck we had with the weather. Rooftop area seasonal and closed during our visit, which is clear in the website. To reiterate, stay here if you want to stay in Qawra Malta. Research Malta and Qawra really carefully before you book, we didn't unfortunately.
Dear IM Thank you for your review of Best Western Premier. We are pleased you enjoyed the hotel and friendly team. We hope to welcome you back when the weather is better for you to enjoy more of the area and hotels facilites. Kindest regards Kelly Hugo Guest Experience Officer
Booked this hotel for me and my fiancés anniversary and I could not have asked for better hotel and staff. We arrived with being met with friendly smiles and a bottle of wine, chocolates rose petals and balloons in our room for our anniveeary. This was our first time in Malta and it now has a special place in our hearts. The environment, food, the people are just so lovely. Vuk and Kelly at the Best Western Premier just made our stay so magical and one we won't forget. Brilliant location for visiting places like Valletta, St Julians. Highly recommended and I can't wait to go back here. Thank you so much for brilliant memories Best Western Premier Couple in room 711
Dear Steven D Thank you so much for your wonderful feedback! We're so happy to hear that you had such a special and memorable stay. It truly means the world to us that your visit left such a positive impression, and we're delighted to know it holds a special place in your hearts. We can't wait to welcome you back again soon! Kindest regards Kelly Hugo Guest Experience Officer
Really lovely clean and pleasant hotel, great breakfast and the hot stones massage in the spa was wonderful.....the views on the top floor are incredible
I had a wonderful stay at the Best Western Premier Malta. The hotel is modern, very clean and comfortable, with spacious rooms and great facilities like the rooftop pool and spa. The location in St Paul's Bay is perfect for exploring the area and enjoying the seafront promenade. Special thanks to Mathis for his outstanding kindness and professionalism!
A fantastic hotel which surpassed my expectations and experience of Best Western..the room was spotless and large with a roomy balcony. We booked breakfast and the restaurant was excellent, with great choice and very friendly and efficient my staff. There is an infinity pool on top which looked fabulous.. the weather during our stay meant we didn't get to use it.. but would definitely visit again and highly recommend.
My husband and I visited Malta in December and had a wonderful stay at the Best Western Premier. The staff were exceptional and warm, and the service throughout our visit was truly impressive. We especially enjoyed the delicious breakfast and dinner offerings. I also really appreciated the care they took with my allergies, including providing thoughtful eggless dessert options. The view from our balcony was stunning, and the overall experience made our trip even more memorable. I would happily return to the Best Western Premier again just to enjoy the amenities and hospitality once more.
Great Hotel, wonderful staff and very clean all round. Breakfast was great with a very nice selection. 5 star service
Literally the best Hotel we've ever stayed in..Room was spacious, huge comfy bed,immaculate bathroom (mirror didn't even mist up when using the Shower!) Friendly staff & whatever you do, don't miss out on the Breakfast, you're literally spoilt for choice whatever your palate, Omelette bar & even a whole Honey comb which I'd never seen before let alone tasted.Sets you up the day perfectly.Certainly be back next time in Malta & cannot recommend highly enough..
Friendly staff, spacious, modern and safe hotel, made my birthday special - can't wait to visit again for the summer :)
Dear Explore50068276579 Thank you for your lovely feedback about Best Western Premier. We're so happy we could help make your birthday special, and that you enjoyed your stay with us. We can't wait to welcome you back for a summer visit to Malta! Kindest regards Kelly Hugo Guest Experience Officer
This hotel is absolutely amazing. This is definitely a 5 star in my eyes. The room lay out, design, condition, and everything else it offered was amazing! I think it was possibly the best hotel iv stayed in by far, and i travel alot! I never return anywhere twice but i am certainly considering this as an option…
Dear brett1039 Thank you for your fantastic review! We're thrilled to hear that you had such an amazing stay and that it stands out as one of the best hotels you've experienced. It means so much to us that you're considering returning, and we hope to welcome you back to Best Western Premier soon. Kindest regards Kelly Hugo Guest Experience Officer
This hotel is inviting, set back from the front hustle and bustle. The staff are the most friendliest, many from the uk and enjoyed our tales from home. We found out from the staff all the local coffee houses, and quickest routes around town. My only sadness was that the pool wasn't open. But then it was February, windy and with the pool being on the roof quite cold. But this is the only negative, hence my 4 out of 5 review. Breakfast was amazing, freshly cooked. We were upgraded to a suite and this was fantastic. I would recommend any other Best Western to all my friends and family.
Dear Susan J Thank you for your wonderful review! We're delighted you enjoyed Best Western Premier. It's great to hear you loved your suite, breakfast, and the tips from our friendly team. We completely understand about the rooftop pool in February, and we're glad it didn't take away from your stay. We look forward to welcoming you, your friends, and family back to Malta. Kindest regards Kelly Hugo Guest Experience Officer
This hotel is not one of the larger hotels and for this reason we felt a more personal experience. The location is also ideal and within 5 minutes walk are lots of restaurants, the beach, the bus terminal also a big (free) parking Personally i opted for this hotel over others because of the rooms and design which is quite unique unlike the more generic designs of larger more popular resorts/hotels. Our room had a queen size bed, desk, sofa, loads of storage space and massive bathroom. We had the deluxe room with side sea views
Dear 379james Thank you so much for your lovely review! We're thrilled you enjoyed the personal feel of our hotel, the stylish rooms, and the convenient location. It's wonderful to hear your deluxe room with sea views was so comfortable and spacious. We can't wait to welcome you back for another great stay! Kindest regards Kelly Hugo Guest Experience Officer
Very big thank you for our enjoyable 4 weeks stay ! We loved the hotel - the location is very covenient : the bus stop , shops , restaurants , beautiful promenade along the coast - everything is so close , but at the same time it is in a quiet street . The junior suit we stayed in was so spacious , very comfortable bed , excellent bathroom with plenty of room and very nice shower . The hotel is kept very clean . But what made our stay especially nice were the staff of the hotel . Everyone we dealt with was so friendly and helpful . Everybody at the reception desk was always with a smile and ready to help . Special thank you to Darren as we dealt with him more than others . We were on half board for 4 weeks and can't thank enough the whole team of the restaurant . Food and service were excellent . So thank you very much again to Sofi , Deepak, Regi , Sandip , Kumar , Melina and all of your team . You are doing an amazing job and it was a pleasure to meet you all ! You are a credit to the hotel !
We are half way through a week at The Best Western Premier, what a superb hotel. Staff are all so friendly, the hotel is spotless, food is very good, rooms are lovely, massive comfortable bed, room cleaned every day, lovely bar area (and the pool table/bar football is free, which is a bonus), spa is lovely and the roof pool area is gorgeous (and what a view!!!) Oh, and the main bus terminal is only a 5 minute walk away, you can get buses to anywhere on the island. We have popped into a few hotels in the area (mainly for toilet breaks!), this is by far the nicest hotel we have seen. It was our anniversary, on arrival to our room, there was a lovely note left for us, balloons, chocolate cake and wine/lager, what a welcome, we have felt so spoilt. Thank you to everyone who works at this hotel, you should all be very proud at making us guests feel so welcome and looked after. Special mention to Sofi in the restaurant, who has looked after us when we have eaten, keep up the great work, but that goes for all the staff. We have travelled a lot, this hotel and the service is up there with the best 👍
Dear M15551paulw Thank you so much for this lovely review! We're thrilled you're enjoying your stay and feel so spoilt on your anniversary. Your kind words about Best Western Premier, views, and our team mean the world to us. We'll be sure to pass on a special thank you to Sofi, too. Enjoy the rest of your stay, and we hope to welcome you back again soon! Kindest regards Kelly Hugo Guest Experience Officer
It was excellent and pleasant stay. Clean rooms. The breakfast was okay not many items. But overall the rooms, Gym area, swimming was great.
Dear dasaris2020 Thank you for your feedback of Best Western Premier. We're glad you enjoyed the rooms, gym, and swimming facilities. We appreciate your comment about the breakfast and hope to welcome you again to Malta soon. Kindest regards Kelly Hugo Guest Experience Officer
Very nice hotel, recommend! All -well designed, clean, nice service, best breakfeast, polite sragg! Thank you, Darren✌️
Dear AiveL Thank you very much for your wonderful review and recommendation of Best Western Premier. We're delighted to hear you enjoyed the design, cleanliness, service, and especially our breakfast. Your kind words about our team truly mean a lot to us. We hope to welcome you back to Malta again soon. Kindest regards Kelly Hugo Guest Experience Officer
Good location. Fantastic hotel. Staff especially desk absolutely brilliant and helpful. Rooms were great! Cleanliness 5* and big! Good value for money. I would recommend.
Thank you for the fantastic review of Best Western Premier We're thrilled you loved the location, rooms, and cleanliness, and a huge thanks for the kind words about our front desk team. Great value and happy guests are exactly what we aim for. Hope to welcome you back again soon to Malta. Kindest regards Kelly Hugo Guest Experience Officer
I've had a fantastic time at the Best Western Premier Malta. From the check in, the environment, the food and the people, couldn't have wished for a better place to stay. Special thanks to José and Darren for their kindness and care, they went above and beyond to give us the best time and a memorable experience. I definitely recommend this hotel to anyone visiting Malta and I know I'll be back. Truly 100/10.
Dear gracekT8615BV Thank you so much for your wonderful review of Best Western Premier Malta! We're thrilled to hear you had such an outstanding stay and enjoyed everything from the warm welcome and atmosphere to the food and service. Your kind words mean the world to our team, and we're delighted we could help make your time in Malta so memorable. Kindest regards Kelly Hugo Guest Experience Officer
Had a lovely stay. The breakfast is outstanding, worth every penny, there is literally everything you can think of and more and it's delicious. Bar/lounge area is really nice and has some nice light dishes if you're feeling peckish. Everywhere is nice and clean. Our room -junior suite, with sea view- was really nice, 2 tiny niggles- our room was near the lift and you could hear the ping from it all the time, and the daily clean wasn't great... Location is great, 3 min walk to the main bus stop, bus is cheap but it gets very crowded on them. Bolt (taxi) is great and cheap just download the app. 30+ min travel for less than €20.
Dear 366mariek Thank you for sharing your experience of Best Western Premier. We're delighted to hear you had a lovely stay and enjoyed our outstanding breakfast, bar area, and your junior suite with sea view. It's great to know you found the hotel clean and the location convenient for getting around the island. We truly appreciate your feedback and hope to welcome you back again soon to Malta. Kindest regards Kelly Hugo Guest Experience Officer
Was surprised on arrival at the area Hotel is in but all was fine and the Hotel was perfect. We had a Deluxe room for 7 nights and was very pleased with its spacious and very clean condition. Nice greeting on arrival by female receptionist and on entering the room there was a small selection of chocolates and a large bottle of red wine which we felt was a nice touch and much appreciated. The mini bar was free and the bed comfortable. The restaurant was very spacious with plenty of choices in food and drink. The bar area could be a little chilly but the bar staff were all very friendly as we're the rest of the staff we dealt with. Unfortunately we didn't use the Spa but I've no doubt it is popular. A short walk to the local bus station if you want to make use of the very reasonably priced buses. Downside to our visit to Malta is the pavements, be very aware when walking.
Dear RoseyP Thank you for your lovely review of Best Western Premier! We're delighted to hear you enjoyed your stay, from the spacious and comfortable room to the welcome touches on arrival. It's great to know you appreciated the food, friendly service, and convenient transport links We hope to welcome you back again soon to Malta. Kindest regards. Kelly Hugo Guest Experience Officer
We had the most amazing time at The Best Western Premier. Best hotel we have ever stayed in. Our room was huge and the bed was so comfortable. Each day it was cleaned to high standard. Wonderful breakfasts and staff are so obliging and friendly. Special thanks to Kelly and Deepak who went that extra mile.
Dear natalieaV8388UQ Thank you for your lovely review of Best Western Premier! We're thrilled to hear you had such a great stay and enjoyed the comfort, cleanliness, breakfast, and friendly service. Your kind words mean a lot to our team, and we hope to welcome you back again soon in Malta. Kindest regards Kelly Hugo Guest Experience Officer
Fantastic Experience at Best Western Premier Malta Loved our time here—stylish rooms with great views, top-notch breakfast, and a prime spot close to beaches and restaurants. Huge thanks to Mathis at reception for his warm welcome, cheerful smile, and going above and beyond to make our stay perfect. Merci Mathis! Will definitely return.
Enjoyed my time at Best Western, as a solo female traveler it's important to feel safe and I certainly did from check in until check out. Everyone was so friendly, from reception staff, spa and restaurant staff. The hotel is ideally located to a bus station only 10 minute walk away, I was able to travel to Valletta Sliema and St Julian's from here. My room was amazing!! I stayed in a Junior suite and it was absolutely perfect!! I would definitely come back to this hotel without hesitation m. Thankyou for a lovely stay
Dear cheryl o Thank you so much for your lovely review of Best Western Premier! We're so happy you felt safe and enjoyed your stay, from the Junior Suite to our friendly team. It's great to hear you found our location convenient for exploring. We can't wait to welcome you back to Malta for another wonderful visit! Kindest regards Kelly Hugo Guest Experience Officer
Modern rooms, spotless cleanliness, and excellent location near the bay. Special shoutout to Mathis at reception—always smiling, very friendly and incredibly helpful. Merci Mathis for your outstanding kindness and service! Highly recommend.
Dear 26lilt Thank you for your fantastic review! We're delighted to hear that you enjoyed your stay, especially our modern rooms, spotless cleanliness, and excellent location near the bay. Our reception team is always happy to assist and strives to make every guest feel welcome and well cared for. We truly appreciate your recommendation and look forward to welcoming you back to Best Western Premier Malta very soon. Kindest regards Kelly Hugo Guest Experience Officer
I did some research before deciding to make a reservation at this hotel and I was definitely not disappointed with my stay.I was given a complimentary upgrade to a junior suite by the receptionist Vuk who was very welcoming and gave me lots of information about the hotel when I checked in.The suite was exceptional.very modern and spotlessly clean.The breakfast is a fantastic buffet that caters for all tastes.with lots of fresh fruit, large selection of local pastries,cheeses, a hot buffet.and lots more.The fresh honeycomb was really tasty.The staff at breakfast are all very nice and friendly but a special thank you to Regie who goes above and beyond when it comes to customer service and to Sofi who always greets you with a friendly welcome and smile.The location is very good and you are just a 5 minute walk away to the local bus station.I highly recommend this hotel and I would definitely stay again if I return to Malta.
Dear Gary000151 Thank you for the fantastic review of Best Western Premier. We're so happy you enjoyed the junior suite, breakfast, and our convenient location. A big thank you for mentioning Vuk, Regie, and Sofi. They'll be delighted to hear your kind words. We truly appreciate the recommendation and hope to welcome you back to Malta soon! Kindest regards Kelly Hugo Guest Experience Officer
Great stay at Best Western Premier Malta Super quick and friendly check in, I did contact the hotel before hand to let them know it was my friends birthday, and they put a little surprise in the hotel, very thoughtful and appreciated The hotel is lovely, boutique feel reception and bar Intimate spa area and adequete gym Lovely rooftop pool and bar area - this will be gorgeous in the summer Room was above our expectations, we stayed in a suite, plenty of room, modern theme very well designed We parked on the street outside the hotel everynight, as there were no available Short stroll to the waterfront, and as we had a car it was a great base for exploring the island Overall a great stay and will be recommending to others
Dear Trail5939891105 Thank you for the lovely review! We're so happy you enjoyed the warm welcome, birthday surprise, and our boutique-style hotel. It's great to hear the suite exceeded your expectations and that the rooftop, spa, and location worked perfectly for your stay. We hope to see you again soon at Best Western Premier, Malta! Kindest regards Kelly Hugo Guest Experience Officer
Excellent. Quick and easy check in. Lovely room large bathroom. Very large and comfortable bed, quiet room, temperature just right. Clean and efficient housekeeping. Very good bar service with an extensive drinks menu with a good selection of cocktails. If you arrive by car there is a drop off point directly outside the hotel. There is also a free car park at the end of the road almost exactly opposite the front of the hotel.
Dear 414Ac Thank you for your wonderful review and for sharing such positive feedback on Best Western Premier. We're delighted to hear that you enjoyed the smooth check-in, comfortable room, housekeeping, and our bar service. It's also great to know the parking arrangements were convenient for you. We truly appreciate your kind words and hope to welcome you back again very soon to Malta! Kindest regards Kelly Hugo Guest Experience Officer
The room, the lounge, restaurant, rooftop pool, spa, staff were high standard and very accommodating. My favourite hotel stay ever!
Dear gierafilip Thank you for such an amazing review. We're thrilled to hear this was your favorite hotel experience and that you enjoyed the room, lounge, restaurant, rooftop pool, spa, and the high standard of service from our team. We hope to welcome you back to Best Western Premier, Malta. Kindest regards Kelly Hugo Guest Experience Officer
A big shoutout to the staff! Super friendly, professional and helpful, it truly made our stay even better. Lovely rooms, great facilities and located in a walking distance to all supermarkets, bars etc. Highly recommend!
Dear lenew8388 Thank you for your fantastic review of Best Western Premier. We're thrilled to hear that our team made such a positive impression and helped make your stay even better. It's great to know you enjoyed the rooms, facilities, and convenient location. We hope to welcome you back again soon! Kindest regards Kelly Hugo Guest Experience Officer
Everything was just perfect for my husbands Birthday stay we really loved the Hotel. Nice friendly staff. Very big modern clean room, equipped with everything you will need. Lots of restaurants, bars and shops walking distance from Hotel. Breakfast was just amazing. Lovely roof top pool. Looking forward to another visit for sure.
Dear K9610NGlidiaf Thank you for your wonderful review of Best Western Premier. We're delighted to hear that your husband's birthday stay was so special and that you loved the hotel, our friendly staff, and the spacious, modern room. It's great to know you enjoyed the breakfast, rooftop pool, and nearby. We look forward to welcoming you back for another visit to Malta. Kindest regards Kelly Hugo Guest Experience Officer
Very good hotel. The rooms were very modern and a good size for a weeks stay! The staff were very friendly and couldn't do enough for you. Breakfast had lots of choice and was fresh! We also ate at the hotel bar and the portions and quality were great for the money. Definitely would recommend.
Dear Q9458YGlauram Thank you for your wonderful review of Best Western Premier We're thrilled you enjoyed the modern rooms, friendly staff, and our breakfast and bar. Your recommendation means a lot to us, and we'd be delighted to welcome you back for another great stay! Kindest regards Kelly Hugo Guest Experience Officer
What a surprise I had when we arrived at the hotel. It was fabulous. A very modern welcoming ambiance. The greeting from the reception staff was really great. Very informative. The rooms were very spacious and the bathroom too. The bed was so comfy. Oh and a free mini bar for your first night ! We checked out the pool area up on top floor and it was fabulous! We had food in the main bar one night which was very good. The bar staff were also very friendly and helpful. We went to the NYE Dinner which was amazing. The food was scrumptious the wine was flowing and the staff again were truly amazing. We had a fantastic NYE celebration. It was a brilliant Hotel and I would highly recommend it.
Dear S8696GLannem Thank you so much for your wonderful review! We're thrilled that your stay exceeded expectations, from the warm welcome and spacious rooms to the rooftop pool, dining, and NYE celebration. It's great to hear everything came together for such a memorable experience. We truly appreciate the recommendation and hope to welcome you back again soon to Best Western Premier! Kindest regards Kelly Hugo Guest Experience Officer
Amazing experience, the most important are people, always with smile:) like Kelly ,Darren... Gym,spa...breakfast with view is always good:) Everything smell really good,like new hotel.
Dear V1449MSadamb Thank you for your lovely feedback of Best Western Premier. We're so happy to hear you had an amazing experience and enjoyed the friendly service, gym, spa, and breakfast with a view. Knowing the hotel felt fresh and welcoming means a lot to us. We hope to see you again soon to Malta! Kindest regards Kelly Hugo Guest Experience Officer
Amazing stay at the Best Western Hotel. Spent 4 night here over New Years. The hotel is in a great location, close to the sea and restaurants, and a lovely promenade for walks and runs- feels very safe if out alone too. The hotel itself is beautiful, the rooms are spacious and clean, beds are huge and the bathroom is well equipped with lovely fragrance products! The free mini bar is a great added extra. I imagine the outdoor pool area is fab during warmer months- I did brave the pool for a swim on two occasions! The spa area is the perfect place to relax after a day of sightseeing. The pool and hot tub were a bit in the cold side but the sauna and steam room were perfect. I had room service and ate in the bar. The breakfast was plentiful and the omelette station was great. A special thanks to Darren who checked us in, made us feel so welcome and was a font of knowledge sharing suggestions about what to see in Malta- a credit to the hotel and always has a smile on his face. Loved the stay and would highly recommend.
Dear Fearless311942 Thank you for your wonderful feedback on Best Western Premier We're so happy you enjoyed your stay, from the location and facilities to the spa and breakfast. A special thanks for mentioning Darren ,we'll be sure to pass on your kind words. We truly appreciate the recommendation and hope to welcome you back again soon to Malta! Kindest regards Kelly Hugo Guest Experience Officer
Lovely hotel and super friendly staff. Everyone was very considerate the hotel has great views and space. With great facilities for a couple stay
Dear jasmineIP4138EF Thank you for your lovely feedback! We're so happy to hear you enjoyed the hotel, our friendly staff, and the beautiful views. It's great to know the space and facilities made it a perfect choice for a couple's stay. We hope to welcome you back to Best Western Premier soon! Kindest regards Kelly Hugo Guest Experience Officer
Big clean rooms with outstanding service, including a wide variety of facilities. Definitely recommend for a family holiday
Dear mahmoodaJ6844UY Thank you so much for your kind review of Best Western Premier. We're thrilled to hear you enjoyed the spacious, clean rooms and our service. It's great to know the facilities worked well for your family holiday, and we truly appreciate the recommendation. We hope to welcome you back again soon! Kindest regards Kelly Hugo Guest Experience Officer
Hogmanay Gala Dinner was absolutely outstanding. Sofi and her fabulous team done the hotel super proud. First class service, food oh my wonderful the best experience ever. Great atmospheres. Entertainment was also a highlight of our evening. First class all around.
Stunning hotel, excellent staff, everything absolutely perfect. Large room, spotless, comfortable huge bed, amazing pillows. Could not fault a single thing. We shall return.
Stayed for seven days . It is a great hotel and staff were the best give us pointers on what i should do while here .booking to come again next year
Dear E3361YLstephenw Thanks so much for staying with us at Best Western Premier! We're really happy to hear you loved the hotel and that our team made a great impression. It's awesome to know our tips helped you enjoy your time here. We can't wait to welcome you back again next year! Kindest regards Kelly Hugo Guest Experience Officer
Second visit to BWP. fab hotel with lovely friendly staff. Rooms are immaculate and housekeeping in everyday. Pool area is lovely. Darren on reception has great local knowledge and gave us a few tips on where to watch the football and where to eat and how to best get to places we wanted to visit. Kelly is lovely and friendly and goes above and beyond an asset to the hotel. We will visit again.
Dear junej881 Thank you so much for your wonderful review and for choosing to stay with us again! We're delighted you enjoyed your visit and found the hotel, rooms, and pool area to your liking. I'll be sure to pass your kind words on to Darren; he'll be thrilled to know his local tips were helpful. Your lovely comments truly mean a lot to us, and we can't wait to welcome you back for visit number three! Kindest regards Kelly Hugo Guest Experience Officer
Great stay Kelly wasn't just a receptionist she was a holiday rep. so many tips on where to go whether it was tours or pubs.
Dear Camper49849952297 Thank you for your kind feedback. We're so pleased to hear you enjoyed your stay and found the help and recommendations useful. We hope to welcome you back again to Malta in the future. Kindest regards Kelly Hugo Guest Experience Officer
Hotel is in a great location, not far to bugibba bus terminal, lots of small shops. Hotel has some fantastic bedrooms, very clean and comfortable, lovely showers. Pool etc.. Spa, if you're looking for massage I can highly recommend Adarash for strong deep tissue. Pity not always someone available on reception ( only pen and paper, that puts me off!! Bar snacks are nice, staff are lovely, Brendan is great, knows his job well, very competent. Very competitive rates for the quality you receive, highly recommend this hotel, I hope they keep the cleanliness standards high and quality of products.
10/10 Amazing team, amazing facilities Many thanks to Vulk, Matthew and Kelly. Spa was fantastic, breakfast was tip top. Would defo come back again
Dear JezzaFam Thank you very much for your kind feedback. We're delighted to hear that you enjoyed our facilities, spa, and breakfast. It's wonderful to know our team made a positive impression on your stay. We appreciate your comments and look forward to welcoming you back to Best Western Premier, Malta. Kindest Regards Kelly Hugo Guest Experience Officer
The Best Western Premier in Malta is wonderful. The staff are absolutely brilliant and genuinely can't do enough for you, whether it's recommending places to eat or suggesting things to see and do. The spa, although on the smaller side, is really lovely and includes a hydro pool, swimming pool, sauna, and some great areas to relax and unwind. Breakfast was excellent, with a huge variety of food from all over the world. Everything was constantly refreshed, and the staff were always attentive — there was never a shortage of anything. I stayed half board, and the food just kept getting better as the days went on. The rooms are finished to a very high standard and were always spotless, with complimentary tea and coffee topped up daily. The bed was super comfortable, the balcony was very large, and the bathroom was huge with a rainfall shower (though the temperature did fluctuate between hot and cold quite quickly). There's also a rooftop pool area that I didn't fully check out, but from a brief visit at night it looked amazing and had great views. I would definitely stay here again in a heartbeat, brilliant staff, great food, super comfortable beds, and a lovely atmosphere. Thanks for a great stay!
Dear zacrenfree1 Thank you for your wonderful review and for sharing your experience with us. We're delighted to hear that our team made such a positive impression. It's great to know you loved the spa facilities, the excellent variety and quality of food, and the comfort and high standard of your room. We're pleased you had a chance to see the rooftop pool area and hope you'll be able to enjoy it fully next time. Thank you for choosing Best Western Premier Malta , we look forward to welcoming you back again very soon. Kindest regards Kelly Hugo Guest Experience Officer
Everyone in the reception, the spa and the housekeepers are extremely friendly and helpful. Kelly has been wonderful throughout our stay! Fortuna the spa masseuse was super friendly and professional with our scrub and full body massages. She is the highlight of our stay it is indeed the best western hotel.🤩
Dear OnAir39092454409 Thank you so much for your wonderful review! We're delighted to hear that you enjoyed our facilities and found our reception, spa, and housekeeping teams to be friendly and helpful. We hope to welcome you back to Best Western Premier Malta soon Kindest regards Kelly Hugo Guest Experience Officer
It was a 3-day birthday getaway! The hotel gets a big 5th star from all of us! The service was great! Breakfast was 10/10. We recommend this place to everyone, 100% satisfaction guaranteed!
Dear tomaszbC8261MM Thank you for celebrating your birthday getaway with us! We're thrilled to hear that you enjoyed our bar services and that breakfast exceeded your expectations. Your kind recommendation truly means a great deal to us, and we look forward to welcoming you back to Best Western Premier, Malta. Kindest regards Kelly Hugo Guest Experience Officer
Kelly is an amazing women, she made me and my partners stay so easy and welcoming she got the room decorated cause it was my partners birthday and I'm definitely coming back for Valentine's Day this ain't a 4* this is a 5* hotel the staff are so friendly and welcoming Kelly you are very loved from Georgia x
The staff at the best Western or excellent especially if Kelly she was very helpful and make sure that everything runs smoothly. The rooms are very lovely. They had a gym and they have swimming pool and indoor spa. It was lovely very relaxing hotel or recommend it to anybody.
Dear Explorer67263031666 Thank you for your lovely review. We're delighted to hear you had such a relaxing stay and enjoyed the beautiful rooms, gym, swimming pool, and indoor spa facilities. It's great to know the hotel provided a comfortable and enjoyable experience overall. We hope to welcome you back again soon! Kindest regards Kelly Hugo Guest Experience Officer
Hotel stuff are all very good but Kelly stood out so helpful . Making sure that everything runs smoothly. We will definitely be back 10/10 for.
Thank you for your 5-star review of Best Western Premier. We are pleased you found everything in the hotel very good, and that our team ensured everything ran smoothly for your trip to Malta. We hope to welcome you back soon. Kindest regards Kelly Hugo Guest Experience Officer
Great place the room we stayed in was perfect with 2 balconies and lots of space the staff were all friendly and very helpful with great recommendations for tours and places to visit Kelly was really helpful in booking our tuk tuk tour of goza and I can say it was a great day the hotel is situated not far from the prom with lots of bars and restaurants nearby this place is a credit to the brand with no complaints after our 4 day stay
Dear markdavies32 Thank you so much for your review of Best Western Premier We're delighted to hear you enjoyed your spacious room, the balconies, and our location close to the promenade, bars, and restaurants. It's especially lovely to know our team made a positive impact. We hope to welcome you back again very soon to Malta! Kindest regards Kelly Hugo Guest Experience Officer
I would like to especially thank Mathis at the front desk, who explained the hotel's operations to me from A to Z. He gave me a very high-standard welcome, always smiling and extremely pleasant. I highly recommend this hotel.
Thank you for your review of Best Western Premier. I shall pass on your lovely comments to our team and we hope we can welcome you back soon, Kindest regards Kelly Hugo Guest Experience Officer
I stayed here last month for 4 nights. It's a stunning hotel, and the staff are so friendly and helpful. I would definitely stay here again.
Dear taliek2019 Thank you for your 5-star review of Best Western Malta. We appreciate your comments about the hotel being stunnung and our friendly and helpful team. We hope to welcome you back to Malta very soon. Kindest regards Kelly Hugo Guest Experience Officer
Excellent experience. Comfortable, friendly staff, great food (try the pork belly strips in the bar). Well located in St. Pauls Bay - short walk to most places of interest - and near to transport routes. Will recommend strongly.
Dear paulmT310TG Thank you for the excellent feedback of Best Western Premier! We're delighted you enjoyed the comfort, friendly staff, and great food—especially the pork belly strips. It's wonderful to hear our location worked well for you too. We truly appreciate your strong recommendation and hope to welcome you back to Malta soon! Kindest regards Kelly Hugo Guest Experience Officer
The best western hotel Premier in St Paul's Malta has been a great experience. Well prepared hotel, good size rooms beds and facilities. Visiting for my wife's birthday the room had a few tokens for my wife's birthday, which was a nice touch. The hotel is located 2 roads off the waterfront, close to bus stops and easy for uber to locate. All the staff were extremely helpful and pleasant. The complementary mini bar is a nice touch. Small Wine, beer, juice, water. There is 2 of each. Your to have included in room price. If you want it refilled it's about 32euro for the alcohol versions. Good size tv, which you can log into your own Netflix or YouTube account. No access to hdmi ports. The shower and bathroom facilities were clean and in good order. Room was well cleaned each time I asked. If I had to pick a negative, the walls are a bit thin, enough for you to hear loud noises of a bit of noise from the bar when there was live music, which I was above, but not enough that it prevent me from relaxing and sleeping.
Dear grommachine Thank you for the lovely review of Best Western Premier! We're delighted you enjoyed your stay, the birthday touches for your wife, and our convenient location near the waterfront. It's great to hear the team made you feel welcome and that the complimentary minibar and in-room entertainment were appreciated. We hope to welcome you back again in Malta soon! Kind regards Kelly Hugo Guest Experience Officer
Beautiful hotel, rooms and bathroom. Beds were so comfy and need to find out the brand of pillows if anyone can help? Reception and staff were all nice and helpful but Kelly was a standout and is a great addition to the team for the way she communicates to the guests and can read the room! Definitely coming back in the summer!
Dear damiendV4852NQ Thank you for your fantastic review of Best Western Premier! We're so happy to hear you loved the hotel, your room, and those extra-comfy beds. We are so glad the team was helpful, and we can't wait to welcome you back to Malta in the summer. Kindest regards Kelly Hugo Guest Experience Officer
Exceptional experience, very professional and friendly employees. I adore my hotel room - very spacious and modern. The bed is extremely comfortable and of the best quality. The food in the bar is delicious too. I love coming back to this hotel.
Dear 249nenar Thank you so much for your wonderful review of Best Western Premier! We're delighted to hear that you had an exceptional experience and that our team made you feel welcome. It's great to know you loved your spacious, modern room and found the bed so comfortable. We're also happy that you enjoyed the delicious food in our bar. Looking forward to welcoming you again to Malta Kindest regards Kelly Hugo Guest Experience Officer
An excellent choice and a throughly enjoyable experience.The hotel has a peaceful atmosphere and the rooms are well equipped. The staff were very attentive and the facilities second to none. The food was very good with too much choice! The hotel is situated close to the bus station and access to the whole island is close at hand. I have no hesitation in giving 5 stars and is excellent value for money
Dear 687normanv Thank you for your wonderful review! We're delighted that you enjoyed our peaceful atmosphere, well-equipped rooms, attentive staff, and excellent facilities. It's great to hear you loved the food and found our location near the bus station convenient for exploring the island. We truly appreciate your 5-star rating and hope to welcome you back to Malta soon! Kindest regards Kelly Hugo Guest Experience Officer
We arrived on the evening of November 22nd, but we were unable to check in because loveholiday had not forwarded our reservation details to the hotel. However, Matt, the receptionist on duty, was extremely courteous, and along with the manager, they made efforts to resolve the situation. After a long journey, we were exhausted and just wanted to shower and rest. Both Matt and the manager treated us with great kindness and respect. We waited for a bit, and eventually, we were checked in so we could relax while they sorted out the issue. The room was immaculate, the bathroom was pristine, the bed was incredibly comfortable, and the pillows! I cannot stress enough how comfortable they were. We had a balcony that provided fresh air and offered a stunning view. Our overall experience in Malta began at Best Western Premier Malta, and I want to express my gratitude to everyone there; we will definitely be returning.❤️
Dear Wanderer32887769358 We're so glad to hear that, despite the initial booking issue we were able to welcome you warmly and ensure you could relax after your long journey. It's great to know you loved your room, from the spotless bathroom to the comfortable bed and pillows, as well as the beautiful balcony views. We're delighted that your Malta experience began on such a positive note with us. We look forward to welcoming you back to Best Western Premier Malta. Guest Experience Officer
I booked a 3 night stay here as a surprise for my wife's 40th birthday. I booked based on so many of the positive reviews and was not disappointed!! From the moment we walked through the door until the moment we left was outstanding. We were greeted my Marcus and Kelly as we arrived, Marcus even had a hand written birthday card for my wife, thank you!! The room was amazing, big comfy bed and huge bathroom, spotlessly clean and complimentary drinks in the fridge. I had emailed prior to our visit and when we got to our room, there always wine and cake which was just brilliant. The breakfasts are amazing, everything you could possibly want, the freshly made omelettes were perfect! We were lucky to have sunny weather and 24°c which was a treat as it was frosty back in the UK when we left! We made the most of the roof top terrace and pool with beautiful views across the bay. Genuinely can't recommend this hotel enough to anybody that's looking for a relaxing break. The location is ideal, only a 2 minute walk to the sea front and restaurants/bars. Thank you so much for everything you did for us during our stay, Kelly and Marcus are a credit to the place creating a relaxed and friendly atmosphere. (All the staff were great!) Fantastic hotel, fantastic staff, fantastic food and fantastic value.
Dear WilcoxAndy1978 We're thrilled that your wife's 40th birthday stay was such a special experience. It's great to hear that the whole team helped make your visit memorable. We're glad you loved the spacious room, delicious breakfasts, and the chance to enjoy the rooftop terrace in the sunshine. It's also lovely to know our location worked perfectly for your stay. Your kind words and recommendation mean a lot to us. We hope to welcome you both back to Malta again soon! Kindest regards Kelly Hugo Guest Experience Officer
Amazing stay, modern and spacious rooms and friendly staff. Location is good with sea views and walking distance of the boulevard. Would highly recommend,
Dear 386denians Thank you for your review of Best Western Premier. We're delighted to hear that you enjoyed your stay and appreciated our modern, spacious rooms and welcoming team. It's great to know that our location, sea views, and proximity to the boulevard added to your experience. Your recommendation truly means a lot to us. We hope to have the pleasure of welcoming you back to Malta again soon! Kindest regards Kelly Hugo Guest Experience Officer
Honestly one of the best hotels iv been to! First time in Malta and it blue my expectations. Defiantly solo travel and couple friendly. The staff were amazing land the facilities was clean and modern. One of the best things was there's Breakfast! I really find hotel breakfasts appealing but this was a fantastic spread through and through! I would recommend adding it to your package. The location is close to the local bus and the TD1 which takes you to the airport (costs about €3). It takes both 40 mins so no need to spend a lot on a taxi unless you're travelling in a big group. The area is very quiet and close to the beach and a 10 mins walk to the aquarium. Some rooms are lucky as they have the sea front view. I would highly recommend the Trattoria Ricardo restaurant which is about 3 mins walk away. Great Italian food and good value! Honestly would give this hotel 10/10 rating. Could not find a single fault. Wish I had the time to try the pool and spa facilities, but I will on my next visit for sure. A big shout out to all the staff! Very friendly and attentive to guests. Made my stay that extra special.
Dear Departure59444133611 Thank you for your wonderful review! We're delighted to hear that your first trip to Malta — and your stay at Best Western Premier — exceeded expectations. It's great to know you enjoyed our clean, modern facilities, friendly team, and especially our breakfast spread. We're glad our quiet location, close to buses, the beach, and the aquarium, worked well for you. We're only sorry you didn't have time to try the pool and spa, but we look forward to welcoming you back so you can enjoy them on your next visit to Malta Kindest regards Kelly Hugo Guest Experience Officer
This hotel is gorgeous! The rooms are so modern and comfy and clean! The staff are all so lovely, always there to offer a helping hand. Kelly was amazing, great at advising things to go and do and always so warm and friendly. Just a beautiful place, we loved coming here for our wedding anniversary. A real nice treat for us both. The view from up top with the pool is lovely, very sad we didn't manage to go for a swim but it was just too cold!! However we did manage a dip in the sea which is like a 2 minute walk away!
Dear hollybN667TS Thank you so much for your beautiful review of Best Western Premier! It was such a pleasure having you both with us for your wedding anniversary, and I'm delighted to hear that you enjoyed your stay. Our team truly loves what we do, so knowing you felt welcomed and cared for means the world to us. I'm so glad my recommendations were helpful, and I'm thrilled you got to enjoy the nearby sea, even if the rooftop pool was a bit too chilly this time around! Hopefully next time the sun will be kinder and you'll get to experience that view with a relaxing swim. Wishing you both many more wonderful anniversaries and welcome back to Malta soon. Kindest regards Kelly Hugo Guest Experience Officer
This hotel felt like stepping into a small pocket of calm where nothing needed fixing and everything unfolded at the right pace. My room was a cool and peaceful retreat with a balcony that made me feel like the sort of woman who knows her own mind and always travels with purpose, even when she absolutely does not. The complimentary mini bar whispered that life can still surprise you. Breakfast was an adventure in its own right. I met pastries that were sweet, savoury, confused, delighted, and slightly possessed by aniseed. Every bite felt like a tiny story and most of them made me smile. The staff were gentle and warm. They carried on with the quiet confidence of people who have seen every form of tourist chaos and still choose kindness. The breeze along the seafront settled my brain in ways I had not expected. I wandered, I breathed, I remembered myself a little. This place gave me a soft reset wrapped in sunshine and salt air. I would come back in a heartbeat, ideally when the Maltese sky is feeling a touch less theatrical.
My 5-day stay at this hotel was truly excellent. The property is modern, beautifully maintained and spotlessly clean, with a lovely sea view. The rooms and bathrooms are spacious, elegant and very comfortable. All the staff were truly friendly and helpful, and the room cleaning was impeccable. To conclude, a big compliment to the kitchen and dining room staff for their great work during breakfast and dinner, especially Regie and Sofi, who were always kind, smiling, and professional. For any future stay in Malta, I will definitely come back!
Dear 783gianlucav Thank you so much for your wonderful review! We're delighted to hear that your 5-day stay was excellent and that you enjoyed the modern, spotless property and beautiful sea view. It's great to know that you found the rooms spacious and comfortable, and that our team made you feel welcome throughout your stay. A special thank you for your kind words about Regie and Sofi; they'll be thrilled to hear your compliments. We truly appreciate your feedback and are very happy to know you'll be returning on your next visit to Malta. We look forward to welcoming you back to Best Western Premier soon. Kindest regards Kelly Hugo Guest Experience Officer
Just stayed at the best western hotel and had a good time. The hotel is modern and clean and staff are friendly. Reggie the cafe attendant was lovely and made sure we was taken care of. The only negative is the spa opens at 10am and closes at 7 which means for day trips out you can't really make use of the facilities. There isn't a disabled ramp so lugging your suitcase in was tedious. There should be the option at this hotel to speak with tour companies to book excursions. We was advised to take public transportation in Gozo by someone on the front desk, this was terrible idea as the buses were not regular which meant standing around in the rain. Other than these points the hotel was fantastic.
Thanks so much for your review of Best Western Premier! We're really glad you enjoyed the hotel and that Reggie took great care of you. We appreciate your feedback about the spa hours, tours, and transport advice. Just to mention, the hotel does have ramps available at the side entrances, which some guests find helpful when arriving with luggage. We're happy you still had a lovely stay and hope to see you again soon in Malta! Kindest regards Kelly Hugo Guest Experience Officer
The location was good, the room was clean, the atmosphere was quiet and relaxing, and the breakfast and dinner were excellent. I loved everything and will definitely go again.
Dear maryrosea246 Thank you so much for your wonderful review of Best Western Premier. We're delighted to hear that you enjoyed the convenient location, clean room, and peaceful atmosphere. It's great to know that both breakfast and dinner met your expectations as well. We're thrilled that you loved everything, and we can't wait to welcome you back to Malta soon. Kindest regards Kelly Hugo Guest Experience Officer
A super hotel where the staff were attentive and knowledgeable. First time in Malta. The room was huge and very high-spec. Everything was top notch. Rooftop pool chilly at 8 am but worth the dip!
Perfect stay as usual. I definitely recommend staying at Best Western when coming to Malta. Out of all, it's definitely the best.
Dear Francesconaddeo18 Thank you so much for your lovely review If Best Western Premier. It makes our day to hear that you had another perfect stay with us. We truly appreciate your loyalty, and it means a great deal to know that we're your favorite place to stay in Malta. We can't wait to welcome you back again soon! Kindest regards Kelly Hugo Guest Experience Officer
I recently stayed at this hotel and had a wonderful experience from start to finish. The breakfast was absolutely delicious definitely one of the highlights of my stay. The staff was incredibly friendly and attentive throughout my visit. I want to give a special mention to Yogesh at the bar, who was exceptionally kind and welcoming, and Jose at the reception, who made the check-in process smooth and pleasant. The hotel feels very new and modern, which adds to the overall comfort. The beautiful pool is another great feature perfect for relaxing and enjoying the atmosphere. I would definitely recommend this hotel and look forward to returning!
Thank you so much for sharing your lovely experience of Best Western Premier We're really happy to hear that you enjoyed your stay. It's wonderful that the breakfast stood out for you, and that you felt comfortable and relaxed by the pool. A big thank you as well for your kind words about our team. I will be sure to pass your compliments. We appreciate your recommendation and can't wait to welcome you back again soon! Kindest regards Kelly Hugo Guest Experience Officer
Great hotel, great staff and all round enjoyable stay, lovely spa free to use, nice bar area and rooftop pool views are superb
Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay at Best Western Premier. It's great to know you loved the spa, bar area, and those beautiful rooftop pool views. Our team will be thrilled to hear your kind words about their service. We hope to welcome you back to Malta for another enjoyable stay soon. Kindest regards Kelly Hugo Guest Experience Officer
excellent hotel.couldnt find any fault at all.room,food,service etc top notch.the staff were second to none! especially kelly and vivi in reception who were brilliant!! would recommend this hotel to anyone.hope to be returning again next year.mega
Thank you so much for your wonderful review of Best Western Premier! We're thrilled to hear that you enjoyed everything, from the room and food to the service. A special thank-you from Vivi and me. We'd be delighted to welcome you back again to Malta next year. Kindest regards Kelly Hugo Guest Experience Officer
It's located behind St. Paul's Bay. Based on my experience, it's quieter than hotels located on the beach, and less crowded in the mornings. The rooms are spacious, clean, quiet, and comfortable. Also, it was nice that various drinks from the mini bar were provided free of charge during the two-night stay.
Thank you so much for your kind review of Best Western Premier. We're really happy to hear that you enjoyed our location and felt comfortable in our spacious, clean rooms. It's also great to know that the complimentary minibar was a pleasant surprise during your stay. We're glad you enjoyed it! We hope to welcome you back to Malta very soon Kindest regards Kelly Hugo Guest Experience Officer
We have had such a wonderful holiday at this hotel.From the start it went well as we were both upgraded to a spacious suite which was fantastic. The rooms were spacious, incredibly clean with a daily cleaning service. The bathrooms were fabulous, with an amazing shower and were well stocked with excellent products which we really liked! The roof top swimming pool area was stunning and as with the rest of the hotel, immaculate at all times. The staff at this hotel are all fantastic and Marco at the front desk was a real star. He made us feel so welcome and was so incredibly helpful in answering any questions we had and arranging some excursions. For the price, the hotel is exceptionally good value and of five star quality. Highly recommended!!
Thank you so much for your fabulous review! We're delighted to hear you enjoyed your upgraded suite, the spotless rooms, and the beautiful rooftop pool. It's wonderful to know our team helped make your stay special, especially Marco, who will be thrilled to hear your kind words. We're so glad you had such a great holiday with us and truly appreciate the recommendation. We look forward to welcoming you back soon. Kind regards Kelly Hugo Guest Experience Officer
Excellent hotel with very helpful friendly staff from the beginning at reception to the bars and Spa / pool areas. Breakfast is also very good. I will return.
Thank you for the lovely feedback of Best Western Premier We're so glad you enjoyed the facilities, breakfast, and the warm service from our team. It means a lot to hear you'd return, and we look forward to welcoming you back to Malta soon! Kindest regards Kelly Hugo Guest Experience Officer
If you are looking for the Best Hotel in Malta, this is possibly it. Easy to find in Qwara Malta, the hotel is prominent on Triq It-Tamar. Walking into reception its clear the hotel is of a high standard. The decoration, the temperature, the overall ambiance is amazing. The staff are friendly and professional. Everything was explained clearly. The room is possibly one of the best I've stayed in, in Malta. The bed was very comfortable. The room facilities cannot be faulted. The bathroom spotless. I was lucky to be upgraded to a junior suite. The Jacuzzi was on and the water warm. Because i was near the roof there was a little noise from the bar, but this stopped around 8pm. My one night stay (without breakfast) cost £67.00 which in my opinion is a bargain.
Thank you for the amazing review! We're thrilled you enjoyed the hotel's ambiance, your comfortable room, and the upgrade to a junior suite. It's great to hear everything met your expectations. We hope to welcome you back to Best Western Premier again soon. Kindest regards Kelly Hugo Guest Experience Officer
Great hotel, friendly staff and very helpful. Big rooms and very clean. Cleaned daily to a high standard. If returning to Malta would definitely stay here again.
Dear J2554KWjennyw Thank you so much for sharing your lovely review about Best Western Premier. We're delighted to hear that you enjoyed your short break with us and appreciated our friendly team, spacious rooms, and high standards of cleanliness. It's wonderful to know you'd choose to stay with us again on your next visit to Malta , we'll be thrilled to welcome you back soon. Kindest regards Kelly Hugo Guest Experience Officer
Great location for exploring the island The bedrooms were comfortable and spotlessly clean Staff were friendly and polite Air conditioned gym was a bonus and the rooftop pool area was lovely
From the first moment in the reception, the staff were extremely welcoming. The room was excellent and very clean. As it's a birthday trip, I even had wine and cupcakes sent up to my room. Massive shoutout to Kelly as she's the example of how to look after a guest. She made my whole trip great and recommended some nice places too. Will definitely be coming back again. Best western hotel massive well done!
Thank you so much for your wonderful 10/10 review. It was such a pleasure to have you stay with us, and I'm delighted to hear you enjoyed your birthday trip, the room, and our hospitality. I'm especially happy that my recommendations helped make your visit even more special. Your kind words mean a lot to our entire team. We hope to welcome you back to Best Western Premier Malta soon! Kindest regards Kelly Hugo Guest Experience Officer
Really nice, clean and cozy hotel. Wonderful wiew from roof and realy good breakfast, diferent types od food, local products and fresh orange juice :)
Thank you so much for your kind words and recommendation of Best Western Premier. We're thrilled to hear that you enjoyed your stay with us, especially the cozy atmosphere, rooftop view, and our breakfast selection with local products and fresh orange juice. We hope to welcome you back to Malta soon Kindest regards Kelly Hugo Guest Experience Officer
Well, but loudly from staff and street. We are waiting 4 hours to check in, when we arrived at 10.00 a.m. and they said we are going to prepare your roomm as soon as possible 😀
Thank you for your review of Best Western Premier. We're glad your stay was enjoyable and appreciate your feedback. Regarding check-in, it is 3 pm, but. our team always strives to try to get the rooms as ready as quickly as possible for early arrivals, but this does depend on availability We hope to welcome you back to Malta soon. Kindest regards Kelly Hugo Guest Experience Officer
Very nice hotel, modern with very clean rooms and helpful staff. Ideal as a base to explore. Good facilities including a rooftop pool, ground floor spa and nice bar area with comfy seating, table top football and pool table. Central to the area with other bars, restaurants and hotels an easy walk away. The only downside was lots of the nearby buildings were in an ‘abandoned' state including some next to the hotel which had been left with empty pools with sun loungers and chairs thrown in although they were only visible when looking over from the rooftop pool area on the 10th floor.
Dear Cliff J Thank you so much for your lovely review! We're really happy to hear that you enjoyed your stay with us and found the hotel modern, clean, and a great base to explore the area. It's wonderful to know you made the most of our rooftop pool, spa, and bar area. We completely understand your comments about the nearby buildings. The area is going through some changes at the moment, but we're excited to see it developing into an even nicer neighborhood soon. We'd love to welcome you back to Best Western Premier Malta soon.
Wonderful stay , staff, amenities , pool, location….what an unforgettable experience . Didn't expect so much…! So Happy ! My best Friend and I loved our stay …
Dear ParisCaro Thank you so much for your amazing feedback! We're thrilled to hear you felt at home and enjoyed everything from the staff and cleanliness to the pool and location. It's wonderful to know that you and your best friend had such a happy and unforgettable stay with us. We truly appreciate your kind words and can't wait to welcome you back for another great experience at Best Western Premier Malta! Kindest regards Kelly Hugo Guest Experience Officer
Really amazing hotel with the nicest staff ive ever seen. Whe have been helped alot by Marcos and Angelo who really made sure whe had the best expirience at the hotel. The rooms are exactly like they are shown at the best western website. We whould definitly recommend this hotel.
Dear Z6906ZLdd Thank you so much for your wonderful review! We're thrilled to hear that you had such a great stay and that Marcos and Angelo helped make your experience extra special. Our team takes great pride in providing exceptional service. We're also happy to know that you enjoyed your room and that it matched your expectations. We truly appreciate your recommendation and hope to welcome you back again soon for another amazing stay! Kindest regards Kelly Hugo Guest Experience Officer
Beautiful hotel with friendly helpful staff. Pool and views are amazing. Hotel room cleaned every day to high standards. We were delighted to find a stocked mini fridge for us when we arrived. Kelly at reception was so helpful and helped us with places to visit. I would highly recommend this hotel it's been brilliant ☺️
Dear 55selinaw Thank you so much for your lovely review! It was such a pleasure meeting you and helping you make the most of your stay. I'm so happy to hear you enjoyed the views, pool, and the little touches in your room. Your kind words mean a lot to all of us here at Best Western Premier. We hope to welcome you back again soon for another brilliant stay! Kindest regards Kelly Hugo Guest experience Officer
Really enjoyed our stay here - hotel is modern and very clean. Staff are friendly and efficient. Lots of good choice at breakfast. Spa and gym facilities good and unexpected. Bar drinks excellent. There was evening entertainment on a couple of occasions and a pool table. The only thing I can find fault with is that the pool isn't heated - didn't stop people using it though. Use the hotel concierge to advise on trips. Local buses very cheap and really easy to get around the island we went to Gozo and Valetta using public transport.
Dear davefishfins Thank you so much for your wonderful review! We're delighted to hear you enjoyed your stay, especially our modern facilities, friendly team, and the great breakfast selection. It's also lovely to know you made the most of our spa, gym, and evening entertainment. We appreciate your feedback about the pool it's great to see that didn't stop you and other guests from enjoying it! We're also happy our team could help you explore beautiful Gozo and Valletta with ease. It was a pleasure having you with us, and we hope to welcome you back again soon for another relaxing stay! Kindest regards Kelly Hugo Guest Experience Officer
Absolutely beautiful hotel. Very clean all all staff we encountered were friendly and very helpful. The room we had was huge and the bathroom amazing. Good quality toiletries and room serviced to a high standard every day. Complimentary drinks in room provided for initial day. Hairdryer, bathrobes and slippers available. Uses 3 pin plugs and usb charging points available in the room. Balcony was very small but this isn't an issue. Pool area beautiful at the top of the hotel with spectacular views from up there. We stayed B&B and breakfast was excellent...all staff in the restaurant work so hard, Reggie deserves a special mention! Qawra itself is a little tired but the bus terminal is about a 5 mins walk away and we explored the island using the excellent bus service. We loved Malta and would not hesitate to book this hotel again.
Dear Balckcountrywench1 Thank you so much for your excellent review! We're thrilled to hear that you had such a wonderful stay and enjoyed our clean, spacious rooms, quality amenities, and the beautiful rooftop pool with its amazing views. Your kind words about our team especially Reggie, mean a lot to us. We're also glad you enjoyed exploring Malta and found our location convenient for discovering the island. It was a real pleasure having you with us, and we look forward to welcoming you back again soon! Kindest regards Kelly Hugo Guest Experience Officer
Stayed for 6 nights as a base for exploring Malta- an incredible hotel. Great facilities, lovely staff and great location!
Stayed here for 5 nights and I can honestly say what a beautiful hotel. From arriving to leaving, we felt so welcomed. The hotel itself is immaculate and modern and has everything you need. The rooms are modern and large and the bathroom is gorgeous with a huge shower and there are luxury toiletries you can use. Rooms have a fridge and hairdryer and a huge tv. We asked reception for an iron and it was there within minutes. The restaurant is lovely and the food was perfect. Something for everyone. The roof top pool is beautiful with great views and the poolside bar has the best poolside food I've had. We also took advantage of the spa on a rainy day. The main bar is modern and the staff go out of their way to help you. All of the staff are amazing and they clearly love their work. But I need to give Kelly the biggest mention as she is one of the loveliest, bubbly, friendliest women you'll ever meet. She was so helpful and gave us good tips on where to go and visit and for eating out. Kelly is a credit to the Best Western brand. I have told everyone I've seen since I got home about this hotel and would definitely recommend it. We will be back. One more thing - when you walk into the hotel, the smell is amazing!!!
Dear greyzieNewcastle Thank you so much for taking the time to share your experience after your stay with us at Best Western Premier Malta. I'm so happy to hear that from the moment you arrived until the time you left, you felt so welcomed and well looked after. It's fantastic to know you enjoyed our hotel and all the amenities, and friendly service from our team. I'm also delighted that you made the most of the restaurant, rooftop pool, spa, and bars. The whole team will be thrilled to know they helped make your stay so enjoyable and I'm so glad you noticed the lovely scent in our lobby, too! We can't wait to welcome you back for another unforgettable stay. Kindest regards Kelly Hugo Guest Experience Officer
Quiet, 5 minute walk to bars and 3 minute walk to the promenade. Very friendly relaxed vibe with all staff happy and receptive. Giving the whole place a great atmosphere. Kelly the deputy manager was outstanding helpful and made a point of making sure we were happy and comfortable and nothing was too much trouble. Brandon behind the bar was quick efficient and always gave service with a smile. He is a warriors fan so I have to knock him down 0 0001% but you can't help your sporting allegiances. The room was huge, very modern and exceptionally clean with everything we needed as we don't iron on holiday and I'm told by my wife the hairdryer was great too. Booked through on the beach but the value for money was unreal. The amenities are excellent with a gym, spa, rooftop pool and bar and the main bar has entertainment 2 nights a week with a pool table and live sport. A great stay thank you.
Dear Z5864AJpauls Thank you so much for your wonderful review and for taking the time to share your experience at Best Western Malta. We're thrilled to hear that you enjoyed our quiet yet convenient location, friendly atmosphere, and the great vibes created by our amazing team. We're delighted you found your room spacious, modern, and well-equipped, and appreciated our facilities including the gym, spa, rooftop pool, and entertainment nights. It's always rewarding to hear that our guests feel they've received great value and an enjoyable experience. We truly look forward to welcoming you back for another memorable visit! Kindest regards Kelly Hugo Guest Experience Officer
100% Recommend! Every member of staff that we spoke to were super helpful, rooms were very modern and spacious and food was great too.
Dear Dazlar11 Thank you for your review. We are extremely happy that you found all the staff here at Best Western Premier helpful and that the rooms you found modern and spacious. And that you enjoyed the food too. We hope you return to Malta and stay with us again soon. Kindest regards Kelly Hugo Guest Experience Officer
This hotel, opened only 18 months ago is of a fantastic standard. The junior suite rooms are so spacious and well equipped. The staff, especially Oliver, who cooked me fresh eggs everyday. He always had a chat and remembered where I said we had been the day before. He was a pleasure to engage with every morning. Deepak always went over and above to make our stay special. A truly lovely gentleman. Vivi the reception manager made every request possible. Outstanding service. Kelly, the experience coordinator was most friendly and nothing was too much trouble for her. The only downside of our stay was the temperature of the pool. It was freezing. There was never any problem with getting a sun bed around the pool area. We were not able to get a late checkout, even though we tried to arrange with days to spare, however we were able to use the spa showers so left the hotel feeling refreshed and chilled after a great 11 days here. Would definitely recommend and hopefully return one day.
Dear Tracey B Thank you for your wonderful review! We're thrilled you enjoyed your stay and that our team made such a positive impact. It's always rewarding to hear when our staff go above and beyond. We appreciate your feedback regarding the pool temperature and late check-out, and we're glad the spa facilities provided a refreshing end to your stay. Thank you for recommending us,we look forward to welcoming you back in the future! Kindest regards Kelly Hugo Guest Experience Officer
Amazing amazing amazing……….. Upon booking in were surprised to find out that we had been allocated a free upgrade to a junior suite…… The room was beautiful and a real treat and really helped towards making our stay just that little bit more special. All staff go above and beyond and genuinely feel happy to do so……. A special shout out to Brendon and Naresh behind the bar and also to Kelly in reception! Thank you so much guys and we will definitely see you all again soon x
A absolutely beautiful hotel, immaculate, staff so helpful and friendly, I would highly recommend the place,my Husband and I had a fabulous time!❤️
Dear 804elizabehq Thank you so much for your lovely review! We're thrilled to hear that you and your husband had a fabulous time with us at Best Western Malta . It's wonderful to know you found the hotel beautiful and immaculate, and that our staff made you feel so welcome and cared for – that's exactly what we aim for every day! We hope to welcome you both back again soon for another memorable stay. Kindest regards Kelly Hugo Guest Experience Officer
I was instantly so impressed with the hospitality and room! I arrived about 2 hours earlier than check in time but they had my room already sorted for me to check in early! The room was absolutely beautiful, extremely clean, modern and exceeded my expectations from the photos. All the staff were approachable, accommodating and ensured I had the best stay, they surprised me on my birthday with a lovely little cake and bottle of wine 🥹 one of the best hotels I've ever stayed in and I travel a lot!! Amazing free amenities available. I couldn't thank the staff enough for making me feel so safe and for the most special birthday trip! If I'm ever in St Paul's again I will definitely be staying here without a doubt!
Dear milliebA4066BZ Thank you so much for your kind words! We're delighted to hear your birthday trip was such a special experience and that our team helped make it memorable. It's wonderful to know you felt safe, welcomed, and truly celebrated. We'd love to welcome you back at Best Western Premier Malta Kindest regards Kelly Hugo Guest Experience Officer
Just had a wonderful 7 day holiday. Fantastic room. Very attentive staff at all levels. Food was a little fancy for my tastes but there was always something to eat.
Dear roskovitch Thank you for your lovely review! We're thrilled you had a wonderful 7-day stay and enjoyed your room and our team's service, plus the food. We hope to welcome you back to Best Western Premier Malta very soon. Kindest regards Kelly Hugo Guest Experience Officer
⭐️⭐️⭐️⭐️⭐️ Outstanding Service and a Perfect Stay! Our stay at this beautiful hotel in Malta was absolutely wonderful from start to finish! The facilities were spotless, the atmosphere was relaxing, and the views were breathtaking — but what truly made our experience unforgettable were the amazing staff members, Kelly and Michaela. They went above and beyond to make sure we had everything we needed, always greeting us with warm smiles and genuine kindness. Their professionalism, attention to detail, and friendly personalities made us feel completely at home. It's rare to meet staff who care so much about their guests, and they truly made our stay extra special. The rest of the hotel team was fantastic too — everything ran so smoothly, and it was clear that customer care is their top priority. We can't thank everyone enough for such a memorable holiday. If you're visiting Malta, do yourself a favor and stay here — and be sure to say hello to Kelly and Michaela. Brendon They're absolute stars! 🌟
Dear T5262GOdanielj Thank you for your wonderful review! We're so pleased to hear that you enjoyed your stay — from the relaxing atmosphere and spotless facilities to the breathtaking views. It's always a pleasure to know our guests leave with such positive memories. I Your kind words mean a lot to us, and we truly appreciate you taking the time to share your experience. We hope to welcome you back to Malta again soon for another unforgettable stay. Kindest regards Kelly Hugo Guest Experience Officer
Kelly and Michaela were amazing hosts! Lovely hotel, very clean and great facilities. Had a fantastic time!!!!!!!!!!!!
Dear mattnV5765LJ Thank you for your review of Best Western Premier Malta. We are very glad you had a fantastic time and found the hotel facilities great and very clean. We hope to welcome you back soon. Kindest regards Kelly Hugo Guest Experience Officer
We had an absolutely amazing stay at the Best Western Premier Hotel in Malta in August! Upon arrival, we were warmly welcomed by Emmanuel, who checked us in. He was very friendly and took the time to clearly explain all the room facilities. The hotel itself is beautiful, with modern, spacious rooms that are perfectly cleaned and well-maintained every day by the housekeeping team. Everything always looks spotless and fresh. The location is excellent, close to shops, great restaurants, and interesting places to visit. The rooftop pool and bar are a real added bonus, offering a stunning view over the water – simply wonderful! The breakfast and other meals at the hotel are extensive and delicious, and the staff were considerate and helpful. I also had a massage at the hotel, which was truly relaxing, an experience I would definitely recommend. A big thank you to the entire reception team, especially Ania, Katie, Marcos, and Emmanuel – they were always attentive, ready to help, and always with a smile, both in the morning and evening. They make guests feel truly welcome and comfortable. Overall, a fantastic stay! 👍Highly recommended! We'll definitely be coming back.
Dear larissafE3259IJ Thank you so much for your kind words and for choosing Best Western Premier Malta! We're thrilled to hear you had such a wonderful stay and that our team – especially Emmanuel, Ania, Katie, and Marcos – made you feel welcome and well taken care of. It's great to know you enjoyed the clean, modern rooms, our rooftop pool with stunning views, and had time to relax with a massage. We truly appreciate your recommendation and look forward to welcoming you back again soon! Kindest regards Kelly Hugo Guest Experience Officer
Excellent hotel in great location in St Paul's bay. Rooftop pool lovely, rooms brand new and bathrooms with great mirrors and lighting. Staff couldn't do enough for us very helpful highly recommend.
Dear M447XBkerryp Thank you so much for your fantastic review! We're thrilled to hear you enjoyed our great location in St Paul's Bay, and that you loved the rooftop pool, brand-new rooms, and well-designed bathrooms. It's especially wonderful to know our team made such a positive impression — we'll be sure to pass on your kind words. Your recommendation means a lot to us, and we hope to welcome you back again very soon! Kindest regards Kelly Hugo Guest Experience Officer
Quiet night's sleep. Comfy bed. Room very new, clean and comfortable. Friendly staff. I would recommend to anyone staying in the locality
Dear 807seamush Thank you for your kind words! We're delighted to hear you enjoyed a lovely, relaxing stay with a quiet night's sleep and a comfy bed. It's great to know you found your room new, clean, and comfortable, and that our staff made you feel welcome. Your recommendation means a lot to us, and we look forward to welcoming you back to Best Western Premier Malta soon! Kindest regards Kelly Hugo Guest Experience Officer
We loved our stay, the hotel is so clean; and the facilities are excellent; staff were particularly helpful especially Kelly. I would thoroughly recommend a stay here when in Malta
Kelly was absolutely brilliant!! Amazing host, helped every single way possible, we could not have survived malta without her! Thank you kelly we love you xx
Dear binniee2025 Thank you for your 5 star review, Your message truly made my day! It was such a joy having you here, and I'm so happy I could help make your time in Malta special. Can't wait to welcome you back again someday Kindest regards Kelly Hugo Guest Experience Officer
Such a lovely warm welcoming place. All the staff are so friendly would definitely stay again. Kelly made it feel like home such a sweet soul. Thank you x
Dear Q8457MSjb Thank you so much for your beautiful message — it truly means a lot! It was such a pleasure having you with us, and I'm so happy to hear you felt at home. That's exactly the feeling we want every guest to leave with. We really hope we get to welcome you back again soon! Kindest regards Kelly Hugo Guest Experience Officer
I stayed at Best Western Hotel in July for a music event. The hotel was part of the package, therefore it wasn't booked by me, however I was meant to stay at a different hotel which was changed at the last minute. I stayed in the junior suite, which is so spacious and beautiful. The bed was so comfortable, the shower invigorating, plus we had a balcony. Although the view from my room wasn't great, it was still nice to have somewhere to sit outside. The rooftop infinity pool was so clean and much needed due to the extremely hot weather. The hotel is impeccable, the staff is so friendly and the food from the bar is good. I will definitely be staying there again. The hotel is not far from the bus stand, plus shops, restaurants and beach. This time around, I really enjoyed Malta, plus it's easy to order an Uber or Bolt.
Dear TravelNett Thank you so much for your lovely review! We're so glad to hear you enjoyed your stay in the Junior Suite — especially the comfy bed, refreshing shower, and having a balcony to relax on. It's great to know the rooftop pool helped you cool off during the heat, and that our team made you feel welcome. We're also happy to hear you found the location convenient and had a great time exploring Malta. We'd love to welcome you back anytime! Kindest regards Kelly Hugo Guest Experience Officer
What a hotel to be in unbelievable everything was perfect loved every minute here thanks for your service team 🫶🤝sure il be back
Dear antniv2025, Thank you for your 5-star review for Best Western Premier Malta. We appreciate your lovely comments and were glad you had an amazing stay here. We hope to welcome you back very soon! Kindest regards Kelly Hugo Guest Experience Officer
We had an excellent one night stay. The duty manager Kelly and the reception desk staff were very welcoming. Our room was spacious and comfortable and we enjoyed all the wonderful facilities, including the rooftop pool and bar. We would definitely return.
Dear Tana E Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you had an excellent stay, even if just for one night! Myself and the reception team are delighted to know we made such a positive impression. It's also wonderful to hear that you enjoyed your spacious room and had a chance to unwind at our rooftop pool and bar. We truly appreciate your recommendation and look forward to welcoming you back for another memorable stay in the near future. Kindest regards Kelly Hugo Guest Experience Officer
Lovely stay as usual. Great Wellcome and great breakfast with lots of selection. The pool is amazing too with beautiful views over the sea Thanks to Michaela for fixing my membership status
Dear L904LGandrear Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you had another lovely stay and enjoyed our warm welcome, delicious breakfast selection, and our stunning pool with sea views. It's always a pleasure to have you with us. A special thank you for mentioning Michaela — we're glad she could assist with your membership status and will be sure to pass along your appreciation. We look forward to welcoming you back again soon! Kindest regards Kelly Hugo Guest Experience Officer
One of the best hotels I ever go everything super the staff amazing helpful I recommend 100%100 more than 5 star hotel thanks you will see me again
Dear X1166MRdanielan, Thank you sincerely for your fantastic review and for taking the time to share your experience with us. We're truly delighted to know that your stay at Best Western Premier Malta exceeded expectations. Your kind words about our team and service mean so much to us — it's always our goal to make every guest feel welcomed, comfortable, and well taken care of. Hearing that you consider us more than a 5-star hotel is the highest compliment we could hope for! We look forward to welcoming you back in the near future. Kindest regards Kelly Hugo Guest Experience Officer
Cozy atmosphere, friendly personell, delicious breakfast, pool on the roof top. Everything was fine. I will come back!
Dear Coastal58983628462, Thank you so much for your kind words and for choosing Best Western Premier Malta for your stay! We're thrilled to hear you enjoyed the cozy atmosphere, our friendly team, the delicious breakfast, and of course, the rooftop pool — a guest favorite! It's wonderful to know everything was to your satisfaction. We truly appreciate your feedback and can't wait to welcome you back on your next visit to Malta! Kindest regards Kelly Hug Guest Experience Officer
Amazing experience. Kelly, Ania and Marcus were absolutely amazing and very accommodating. The room was beautiful with a lovely tv for a late night chilled experience. I loved the slat wall design in the bathroom.
Dear desmondt395 Thank you so much for your wonderful review! We're absolutely delighted to hear you had such a great stay with us and that Kelly, Ania, and Marcus made such a positive impression —l will be sure to pass along your kind words to them. It's always rewarding to know our team's efforts helped make your experience truly memorable. We're also glad you enjoyed your room, especially the TV setup for a relaxed evening and the slat wall design in the bathroom. We hope to welcome you back to Best Western Premier Malta very soon. Kind regards Kelly Hugo Guest Experience Officer
Excellent hotel, lovely pool and staff, food could have been a little better but overall great experience! Would definitely recommend!
Dear Fmwx Thank you so much for your lovely review! We're delighted to hear you had an excellent stay and especially enjoyed our pool . We're also thrilled that our team made a great impression on you! We truly appreciate your honest feedback about the food. While we're glad you still had a great overall experience We hope to welcome you back soon to Malta Kindest regards Kelly Hugo Guest Experience Officer
Fantastic hotel , friendly staff - nothing is too much for them , beautiful room (we were upgraded as we were celebrating our wedding anniversary) . Breakfast was one of the best we've ever had , so much choice . Everywhere is clean and tidy . We would definitely recommend . Special mention to Regie in the breakfast area , always service with a smile .
Couldn't fault the hotel or its staff. They kindly upgraded us for a special occasion and they really went out of their way with attention to detail. The room was clean and quiet and the hotel itself had every amenity you could possibly need. Would absolutely recommend if you are coming to Malta.
Dear S83s01CKellad, Thank you so much for your kind words and for choosing to stay with us at Best Western Premier Malta. We're delighted to hear you had such a lovely stay and that our team could help make your special occasion even more memorable. It's always our pleasure to go the extra mile, and we're so glad the attention to detail, room comfort, and amenities stood out during your visit. Your recommendation truly means a lot to us, and we hope to have the pleasure of welcoming you back to Malta again very soon! Kindest regards Kelly Hugo Guest Experience Officer
Half board in a lovely hotel, may be slightly biased as was given a free upgrade to a junior suite, probably largest hotel room I've ever stayed in with a massive king sized bed. Room well appointed and a nice touch was free mini bar of 2 beers, 2 water, 2 soft drinks and 2 small bottles of wine. Food was absolutely marvellous, an extremely wide range and very well cooked, the portion size of the plated choice was very generous. Perhaps only slight criticism was that the food could have been a little hotter. However, the taste was great. The slow cooked brisket of beef was sublime! Downstairs bar had plenty of room, books to read, table football and pool table. Top pool bar had more than enough sun beds for all and included a shaded area. Hotel is in a quiet street and is close to Buggibba bus station (5 minutes) so a great location for touring the island. Get a 7 day unlimited pass for €25 (includes bus travel on Gozo too). Would definitely stay here again.
Dear Omartyns, We're delighted you enjoyed your stay, and it's great to hear the junior suite and in-room touches made a positive impression. We're especially glad you loved the food — the brisket is a guest favorite, and your kind words mean a lot to our kitchen team. We appreciate your note on food temperature and will share it with our chefs for review. It's also fantastic to know you made the most of our facilities and nearby transport links. We truly look forward to welcoming you back on your next visit to Malta! Kindest regards Kelly Hugo Guest Experience Officer
Very helpful staff and team. Hotel itself very nice, clean and well presented. Would come back again. Only small thing is I think a better way of keeping breakfast items warm is needed. The heat lamps don't seem to do the best job
Dear drewc855, Thank you for your kind words about our hotel Best Western Premier Hotel Malta ! We're so pleased to hear you enjoyed your stay and that our team made you feel welcome. We appreciate your feedback regarding the breakfast setup — it's been shared with our team as we're always looking for ways to improve the guest experience. Kindest regards Kelly Hugo Guest Experience Officer
What an amazing experience we had in The Best Western Malta. The room was big with the most comfortable bed we've ever slept in. The hotel was very clean, the food was always fresh and delicious (with many choices from the breakfast buffet) and the staff was the nicest and the most helpful. Santiago, Reggie, Deepak and especially Sofi you made our stay extra special.
Dear Martiiii82 Thank you so much for your wonderful review! We're thrilled to hear that you had such a fantastic experience with us at Best Western Premier Malta. Knowing you found the room spacious and the bed exceptionally comfortable truly makes our day. We're also delighted you enjoyed the fresh and varied breakfast options, as well as the cleanliness and service throughout your stay. A special thank you for mentioning Santiago, Reggie, Deepak, and especially Sofi — they'll be so happy to know they helped make your stay extra special. We can't wait to welcome you back again soon! Kind regards Kelly Hugo Guest Experience Officer
Very welcoming, very clean and a lovely place to stay! We used this hotel as a central point, going out each day to see different areas of explore, but made sure we had some time to relax by the pool and read a book. The hotel and staff were very friendly and always willing to help and offer advice when asked. The breakfast was fabulous and have great options.
Nice modern, well appointed hotel with friendly staff. But trip adviser is a pain because it insists on me writing 100 characters.
Staff are amazing, from check in to check out. Shout out to Marcos in reception, who did an amazing job, Your calm and helpful approach makes me and my sister feel welcome and well-cared for. To the staff of the resto, who are amazing. Shout out to Regie and Oliver. Thank you so much :)
Dear antonettemayb, Thank you for reviewing our hotel on Trip Advisor and for choosing Best Western Premier for your stay in Malta. I am very pleased to learn that you enjoyed your stay and will also share the review with our staff as a source of encouragement for them. Once again, thank you for your generous feedback. Wishing you all the best in your future travels, and we hope to have the pleasure of hosting you again in the near future. Kindest regards Kelly Hugo Guest Experience Officer
Had an absolute amazing experience at this hotel! Interior is stunning and aesthetically pleasing. The rooftop pool is chilled with lovely views to take of the sea in whilst in the pool or lounging about. The cocktails were refreshing & lots of choice for both food and drink, which was accessible by scanning QR codes on tables at pool or at bar. We were luckily enough to get a free upgrade when arrived to the junior suite, which was amazing and started our stay off right. This included a free mini bar with refreshments, spa robes and slippers. It was spacious and had everything you could have needed during your stay. We had dinner at the hotel as well which was so lovely! Staff were more than accommodating and welcoming everytime you stepped foot in or out of the hotel. Loved the sports bar to grab a game of pool, watch sports or have a drink at your leisure as well as the outdoor seating outside at front and of course the spa, which ended our holiday the most relaxing way! We cannot thank the staff enough for such a lovely and relaxing stay & we will most definitely be back! Thank you so much for having us!
Thank you very much for reviewing our hotel and for your most favorable comments about Best Western Premier Malta. We're thrilled to hear that you enjoyed the food, cocktails , and our friendly staff made your experience even better. Our team works hard to create a warm and inviting atmosphere for our guests, and your kind words are truly appreciated. We are absolutely thrilled to read your glowing review and to learn that your recent stay with us exceeded your expectations. We hope to warmly welcome you again to Best Western Premier when you are next in Malta, and if we can be of any assistance in the meantime, please do let us know. Kindest regards Kelly Hugo Guest Experience Officer
Everything at this hotel was excellent. The facilities were second to none. The real element that put this hotel above anywhere else we have been was the staff. Deepak, Regie, Santiago and the amazing Sofi did so much to make this a great holiday for us. What a great group of people.
Dear jamessX1095FG, Thank you so much for taking the time to share your wonderful experience at Best Western Premier Malta! I am very pleased to learn that you enjoyed your stay and will also share the review with our staff as a source of encouragement for them. It was a pleasure having you as our guests, your lovely comments are indeed appreciated and will be most useful for future visitors. Warmest wishes from Deepak, Regie, Santiago Sofi and all of us at Best Western Premier Malta! We look forward to the possibility of welcoming you back in the future. Kindest regards Kelly Hugo Guest Experience Officer
Massive room and bed, nice area at the top of the hotel for swimming and tanning and then lovely bar downstairs with pool table etc
Dear 582masonw, Thank you for sharing your recent experience at Best Western Premier Malta. We are delighted to see that you have had an enjoyable stay with us and appreciate your positive feedback, such a pleasure having you. It is the best compliment for us to learn that our hotel was perfect for you. We look forward to hosting you again in the future. Kind Regards, Vivi Zinkeviciute Front Office Manager
Lovely hotel, staff were amazing and very helpful. I will definitely recommend staying at Best Western. The facilities were also excellent.
Dear 883nirmalp, Thank you so much for taking the time to review our hotel on TripAdvisor. We are so pleased to hear you enjoyed your stay and appreciated our staff and facilities. Your recommendation means a lot to us. We hope to have the opportunity to welcome you back soon! Kind Regards, Vivi Zinkeviciute Front Office Manager
Bestwestern Hotel is one of the best Hotels I have ever been the room always clean a cant complain because Everything is Perfect i will come next year again and hopefully I will get a room with Safari 😌 But big thanks to Narseh and hom is Doing an amazing Job i love How they do their Cocktails so Sweet and always Friendly to us
Dear nelsoni840, Thank you so much for your wonderful review. We are thrilled to hear you had such a great experience with us. It is fantastic that Narseh and Hom made your stay even more special with their amazing cocktails and warm service. We can not wait to welcome you back - hopefully soon! Kind Regards, Vivi Zinkeviciute Front Office Manager
I want to recommend that the service ist amazing and esspecialy Hom and Narseh doing an amazing job and really good cocktails they are soo friendly
Dear 45sharip, Thank you for your kind review. We are delighted to hear you enjoyed your stay and that Hom and Narseh made such a great impression with their service and cocktails. We will be sure to pass on your kind compliments. We hope to warmly welcome you back soon! Kind Regards, Vivi Zinkeviciute Front Office Manager
Excellent Hotel, fab facilities. Used them all except Spa. Would have used if stayed more than a week. One small issue was breakfast could have been a bit warmer - but loved the omelette bar. Pool good, roof top closed at night if too windy- but hotel can't control weather. Staff great, really friendly and helpful. Location Excellent- 5 minute walk to either Qwara or Buggiba promenade. Food good, Sat BBQ really nice, Excellent guitar player. Not much life in hotel at night, most people seem to go out. Would stay here again.
Dear Paradise17827502577, Thank you for your kind review and for choosing to stay with us. We are delighted to hear you enjoyed the facilities, pool, Saturday BBQ, and our convenient location. Your compliments about our team are truly appreciated — we are very proud of their friendly and helpful service. We hope to have the pleasure of welcoming you back again soon — perhaps for a longer stay! Kind Regards, Vivi Zinkeviciute Front Office Manager
We have just retuned from a wonderful three day stay at this hotel. The room was beautiful, spacious and clean with a fantastic bathroom. Complimentary toiletries were helpful and well thought out for those travelling light for a few days. The complimentary bar was a great bonus. Bed comfy and room well cleaned throughout. Food was exceptional we paid for half board and it did not disappoint. The breakfast was one of the best we have experienced on our travels and the evening meal was the same. Fabulous menu selection accompanied by a buffet starter/dessert table. Service was also excellent. The amenities were great with time spent in both the ground floor bar (great book swap area) and the rooftop terrace. Prices were reasonable and service was again great. Late check out was unavailable due to high season and occupancy, however a lovely private shower area and luggage store was available - much better than some awful communal spaces I've used previously! Thank you everyone at the hotel who made our stay so enjoyable. We will definitely return!
Dear E9243DEemmap, Thank you very much for sharing your recent experience at Best Western Premier Malta! It was a pleasure having you at the hotel and we are delighted to learn that you enjoyed your time with us. We are very pleased to know that the comfort of our rooms made a very positive impact during your stay as well as our food offer and the service of our staff. Also, thank you for complementing our rooftop pool area along with other hotel amenities. Once again, thank you for your wonderful feedback. We look forward to welcome you again to Best Western Premier when you are next in Malta! Kind regards, Lana Radakovic Guest Experience Officer
We stayed here a couple of weeks ago, the hotel is spotless and the staff are helpful and very friendly. Our room was on the 6th floor, very spacious and the most comfortable bed I've slept in, only down side was the balcony was small but otherwise our room was lovely, we stayed in the deluxe suite. Definitely have the breakfast its spot on 👍 . The sunsets from the roof top pool are stunning. It's a 10 minute walk to the bus station, and there's plenty of restaurants just a short walk away
Dear Mandy S, Thank you very much for taking the time to review of Best Western Premier Malta! It was a pleasure having you at the hotel and we are delighted to learn that you enjoyed your time with us. We are very pleased to know that our breakfast buffet made a very positive impact during your stay as well as the comfort of our rooms and our friendly staff. Thank you for complementing our rooftop pool area along with a convenient location. Once again, thank you for your amazing feedback. We hope to warmly welcome you again to Best Western Premier when you are next in Malta! Kind regards, Lana Radakovic Guest Experience Officer
Great Hotel, Shame About the Location We recently stayed at the Best Western Premier, and overall, the hotel itself is impressive. The reception staff were friendly and helpful from the start, and the rooms were beautifully designed with excellent amenities and furnishings. The bathroom was one of the best I've seen in a long time — modern, clean, and thoughtfully laid out. The pool area and bars were also very well designed, with a great atmosphere. We were on a room-only basis as we prefer to explore and try authentic local cuisine — which was hit and miss this time. We did try dinner at the hotel on two evenings, and unfortunately, it was average at best and felt overpriced. The staff at dinner also didn't seem as warm or welcoming compared to those at reception. The poolside snack bar was much better, with tasty options, though seating was limited — eating on a sun lounger isn't really my thing. Now, on to Qawra itself — what a disappointment. I remember it differently from years ago, but now it feels run down and dirty. Most restaurants were serving overpriced pub-style food: burgers, pizza, chicken wings — not the authentic Maltese cuisine we were hoping for. It seems the hotel has been recently refurbished (beautifully, I must say), as both our taxi drivers struggled to find it. If I could pick this hotel up and move it somewhere else, it would be absolutely perfect. For what we paid, I might consider returning for a short break, but realistically, I'll be looking elsewhere next time — which is a shame, because the hotel itself has so much potential. ⸻ Let me know if you'd like to tailor it further for a specific review site or character limit.
Dear hilaa1968, Thank you for taking the time to share your recent experience, and for your kind words about our hotel. We are delighted to hear that you enjoyed our comfortable rooms, amenities, and that our team made such a positive impression during your stay. We are truly sorry to hear that your overall experience was impacted by aspects of the surrounding area, which are unfortunately beyond our control. For the benefit of others reading your review, many of our guests enjoy the Qawra location. The hotel is situated in the heart of the Qawra peninsula, just minutes from a scenic 2.5 km promenade. Qawra offers a variety of restaurants, bars, shops, water sports facilities, and a small sandy beach. The Malta National Aquarium and adjacent marine conservation area—great for scuba diving—are also just a short walk away. Additionally, the nearby bus station provides convenient access to the rest of Malta, and the northern location of Qawra allows for easier day trips to Gozo and Comino. We appreciate your feedback and wish you all the best in your future travels. Kind regards, Lana Radakovic Guest Experience Officer
A beautiful hotel. Spotlessly clean. Staff cannot do enough for you. We booked a sea view room, stunning views every morning. Highly recommended
Dear GrandTour581278, Thank you for sharing your recent experience at Best Western Premier Malta! It is truly rewarding to know that you had an enjoyable stay with us. We are glad that the service of our team made a very positive impact during your stay and that you appreciated the cleanliness and overall ambience of our hotel. Once again, thank you for your lovely feedback. We hope to warmly welcome you again to Best Western Premier when you are next in Malta! Kind regards, Lana Radakovic Guest Experience Officer
We have just spent 10 nights in this hotel for our honeymoon and can honestly say it was absolutely perfect. The hotel is immaculate, rooms are huge and bright with great decor, bed was so comfy, pool area was great, no problem getting sun loungers, breakfast was amazing and so much choice, free mini bar on first night was a great treat and free use of the spa was a great bonus, cocktails are amazing, bar area is so nice, the interior design of this hotel is fabulous 👌 Then there is the staff, every single one of them were just awesome, this is one of THE best hotels we have stayed at in 20 years of holidaying together. Thank you Best Western for making our honeymoon perfect.
Dear louisewP4102LB, Thank you for sharing your wonderful experience at Best Western Premier Malta! We are absolutely delighted to read your glowing review! It was a pleasure having you at the hotel and we are pleased to learn that you enjoyed your stay. Your lovely comments are appreciated as well as the maximum rating you gave us. We are pleased to know that you enjoyed our spacious and comfortable rooms as well as our modern and tastefully designed hotel facilities and the overall ambiance. Thank you for complimenting the cleanliness of our hotel as well as our breakfast buffet. We also do appreciate that the friendly and professional service of our team has made a very positive impact during your stay. Once again, thank you for your generous feedback. Wishing you all the best in your future travels, and we hope to have the pleasure of hosting you again in the future! Kind regards, Lana Radakovic Guest Experience Officer
Found this hotel to be extremely comfortable and clean. All the staff were friendly and welcoming especially the reception staff, in particular Ania. She recommended the Elvis tribute bar a few streets away and we had two excellent nights out there! We were able to check in early and we were more than happy with our double deluxe room. It was spacious, had a lovely bathroom with good quality toiletries and the bed was huge and very comfortable. Housekeeping every day was good. Breakfast was very good with a large selection of hot and cold food and the bonus of a machine to squeeze oranges to make your own juice! The staff in the restaurant were happy and friendly. On our wedding anniversary reception surprised us with chocolate treats and bottle of wine in our room. The hotel has a nice rooftop pool, sunbeds and bar. We tried some smoothies and cocktails and both were excellent. Overall we would class this as a 5 star hotel, close to the seafront, restaurants and bars and bus station.
Excellent Hotel and Staff Rooms were modern, clean and spacious. Pool was great and view was amazing We had food one day for breakfast which was good and the bar food at the skybar was also great. Staff are very friendly and happy to help always
Ania was lovely, very accommodating and catered to any queries or requests that we had, overall lovely spacious hotel, had no issues!
From arriving at the hotel at the start of the holiday through to leaving the hotel, the staff on reception, the bar, restaurant and spa have been amazing, they have definitely made this a holiday to remember and we are already looking to come back next year.
My girlfriend and I were absolutely blown away by everything this hotel had to offer. From the moment we arrived, we felt welcomed and taken care of. The rooms strike the perfect balance between comfort and luxury — stylish, spacious, and spotlessly clean. Every detail felt carefully considered. What really made the experience unforgettable, though, was the staff. Every single person we interacted with was warm, professional, and genuinely eager to make our stay perfect. We couldn't stress enough how much they added to the overall experience. This hotel is an absolute must for anyone visiting Malta. We're already talking about coming back!
The hotel is beautiful and has an amazing pool area with a fantastic view. The staff is very friendly and they serve really good food! The location is also great. It's close to a lot of restaurants and the sea.
After a long day on the airport, due to an overbooked flight. They sent me to this hotel, Best Western Premier Malta. I went in the counter and JOSE at the reception, what can I say, He fixed my long day, gave me a excellent attention, very proper language comunications skills, humanity and a spot on customer service skills. Made it so easy to check in, amd gave me the best treatment I had in a hotel of this manner. Helped by his colleage Emmanuel, they both together are a very strong team, with the rest of the crew at this amazong hotel, enjoying the Hot Tub at the balcony, the amazing room and all complementary services. I will return next year, exactly to the same hotel, just because of JOSE and Emmanuel as well. Thank you for being an excellent guest services team. I already recomended "Best Western Premier Malta" to all my close friends and all my family members. Wishing is already next year. TOP TOP TOP
We had a wonderful time at this hotel, in fact I would say it was the best room we have ever stayed in. The bed was extremely comfortable and the bathroom was huge! The aircon was fab, in fact we had to open the door to let heat in as we had got the setting too high! lol There were a few maintenance issues in our room when we were there, but they were all rectified when the reception was notified. The drinks in the bar were very reasonably priced and the roof bathing area was fantastic. All the staff were very friendly and helpful. The only drawback was the breakfast, we were not keen on the quality of the food on offer, so I think we had breakfast three times out of the seven days we were there. The location was excellent too, very close to lots of restaurants and bars, I can recommend the Indian across the road and the Craftsman Tap pub if you want a decent beer and watch sports, which my other half wanted to do.
Dear R6905GFdeboraht, Thank you very much for taking the time to write this review of your Best Western Premier Malta stay! It was a pleasure having you at the hotel and we are delighted to learn that you enjoyed your time with us. We are very pleased to know that the friendliness of our staff made a very positive impact during your stay as well as our rooftop area and convenient location. Also, thank you for appreciating the comfort of our rooms. We are looking forward to warmly welcoming you again to Best Western Premier when you are next in Malta! Kind regards, Lana Radakovic Guest Experience Officer
We had a great stay over a birthday celebration and the staff decorated the room beautifully for the occasion .Everyone was very pleasant and friendly, which made the whole experience at the Best Westner Hotel even more enjoyable. The location is great…. within 10 mins walking distance to Bugibba, where there are plenty of restaurants, clubs, and a lively atmosphere. I believe there's a promenade nearby as well, though we didn't get the chance to visit it. Parking was hassle-free. We left a deposit for the key and had our own space for the entire duration of our holiday, which was really convenient. Would definitely return great proximity to the ferry to go to Gozo Island ,Golden Bay ,St Julian , Blue grotto etc none of them more then a 25min drive .
Dear 880missyr, Thank you very much for sharing your experience at Best Western Premier Malta! It was wonderful for us to have you and we are delighted to read that you had an enjoyable stay at our hotel. Furthermore, it is also great for us to know that you appreciated the friendly service of our staff as well as the hotel's convenient location. We are also glad that you found our on-site parking very useful. We look forward to welcoming you again! Kind regards, Lana Radakovic Guest Experience Officer
Excellent hotel, and can't praise the staff highly enough. The suites are great, as was the restaurant, for both breakfast and evening. The spa was a bit of a disappointment, fairly cramped, with the electrics failing on two of our three visits. However, regrettably, I can only award the hotel three out of five, as the location has a large bearing on matters. St Paul's was a nothing like I'd expected, rough around the edges, with the centre going downhill from there. A handful of eateries were great, but overall St Paul's is a dump, if I'm being blunt. Dog-muck strewn streets – you could barely walk 20 meters without having to dodge it; strips of bland Brit pubs; ghettoised areas; dilapidation and building sites in equal measure; gridlock; shabby urban sprawl without care or consideration – sorry to say, with few exceptions, this is reflective of Malta as a whole. They've let it go to the dogs, literally.
Dear clarkeboland, Thank you for taking the time to share your feedback, and for your kind words about our hotel. We are delighted to hear that you enjoyed our suites, restaurant offerings, and that our team made such a positive impression during your stay. We are truly sorry to hear that your overall experience was impacted by aspects of the surrounding area, which are unfortunately beyond our control. While we respect that every guest has different preferences when it comes to holiday destinations, it saddens us that this affected your rating of the hotel itself. For the benefit of others reading your review, many of our guests enjoy the Qawra location. The hotel is situated in the heart of the Qawra peninsula, just minutes from a scenic 2.5 km promenade. Qawra offers a variety of restaurants, bars, shops, water sports facilities, and a small sandy beach. The Malta National Aquarium and adjacent marine conservation area—great for scuba diving—are also just a short walk away. Additionally, the nearby bus terminus provides convenient access to the rest of Malta, and the northern location of Qawra allows for easier day trips to Gozo and Comino. As with many popular tourist destinations, Malta welcomes visitors from around the world—most of whom love the island as much as we do. If all who came took equal care in respecting and protecting its beauty, keeping it spotless would be a much simpler task. We appreciate your feedback and wish you all the best in your future travels. Kind Regards, Vivi Zinkeviciute Front Office Manager
This hotel surpassed our expectations. The rooms are very spacious and very clean. Shower is big with a rain shower and hand held shower. Air conditioning is great. The staff in reception could not be friendlier or more helpful they were brilliant! Roof top pool was really good with a bar that you could swim or walk to. Marble floor around the pool can be slippery. We liked the location. Quieter than on the sea front but plenty of bars and restaurants in walking distance. We would definitely return.
Dear N4457FHpatp, Thank you for taking the time to review Best Western Premier Malta! It is lovely to read all about your experience; we are thrilled everything exceeded your expectations and you had such a wonderful time. Thank you for praising our friendly reception staff and comfortable rooms as well as our rooftop area and the overall cleanliness. It was a pleasure having you as our guests, your lovely comments are indeed appreciated and will be most useful for future visitors. We look forward to warmly welcome you again to Best Western Premier Malta! Kind regards, Lana Radakovic Guest Experience Officer
Nice staff, clean rooms, and the roof is still a wonder. Delicious food in the restaurant and excellent cocktails. I enjoyed my stay in a wonderful hotel, I recommend it
Thank you very much for taking the time to review Best Western Premier Malta! It was a pleasure having you at the hotel and we are delighted to learn that you enjoyed your time with us. We are very pleased to know that our restaurant food offer made a very positive impact during your stay as well as our friendly staff and overall cleanliness. We hope to warmly welcome you again to Best Western Premier when you are next in Malta! Kind regards, Lana Radakovic Guest Experience Officer
Excellent breakfast, lovely staff, plenty sunbeds, rooftop pool amazing and refreshing cold drinks brought to you. Highly recommend. Will be back next year but maybe not July as it was a tad too warm for me
Dear janefromfalkirk2022, Thank you very much for sharing your recent experience at Best Western Premier Malta! It was wonderful for us to have you and we are delighted to read that you had an enjoyable stay at our hotel. Furthermore, it is also great for us to know that you appreciated the friendly service of our staff as well as our rooftop pool and the breakfast buffet. Once again, thank you for your lovely feedback. We look forward to welcoming you back next year! Kind regards, Lana Radakovic Guest Experience Officer
Just come back from Malta and stayed at the Best Western premier on half board basis. I can't express enough how friendly the staff are and how accommodating they where. Special shout out to all the staff in the restaurant and especially Deepack, they always had a smile and very efficient.The food was very good especially the anti pasta dishes. The rooms where kept very clean and as it's a new hotel everything is new and well kept. The hotel it's self is well positioned near the bus station so easy to use as a base to see Malta. Would definitely recommend it.
Dear W1965WXkareng, Thank you for taking the time to review Best Western Premier Malta! How lovely to read all about your experience, we are thrilled everything exceeded your expectations and you had such a wonderful time. I will share your kind comments with colleagues across the hotel who helped to make your experience unforgettable, and I know Deepak will be delighted to have received a special mention. Furthermore, it is also great for us to know that you enjoyed the food in our restaurant as well as the hotel ambience. We look forward to having the opportunity of welcoming you back! Kind regards, Lana Radakovic Guest Experience Officer
Absolutely fantastic hotel , rooms 10/10 everything you could ask for , cleaned daily , we only had bed and breakfast but breakfast was superb plenty of choice , everything was kept so clean , very friendly staff couldn't ask for better week away in this superb hotel !!
Dear alisonpE1549OV, Thank you for your lovely review and for sharing you experience at Best Western Premier Malta! We are delighted to read that you had an enjoyable stay with us and that you appreciated the cleanliness of our facilities as well as the service of our staff. We are also glad you had the chance to try our breakfast buffet and found it to be a good choice. Once again, thank you for your generous feedback. Wishing you all the best in your future travels, and we hope to have the pleasure of hosting you again soon. Kind regards, Lana Radakovic Guest Experience Officer
Our stay at the Best Western Premier was amazing. We arrived around 1230 and our room was ready so we were able to check in early. The room was spotless and had everything you needed, they even provided complimentary items in the mini fridge for the first day. We were able to sign into our netflix on the room TV which was great. We were half board, both breakfast and dinner were buffet style and had loads of options to suit everyone. The rooftop sky bar and pool were unreal, was such a nice touch that we were able to order to our sunbeds by scanning a QR code. We were always able to get a sun bed no matter what time of day we went. At night, they had a singer on the rooftop and the sky bar was open for drinks/food (cocktails were unreal). One of the days we had couples treatments at the spa where we got to choose two treatments each for €60 each, I opted for the facial and back massage while my partner had the back massage and reflexology. The environment was so calming and I'd definitely recommend getting a treatment while you're there! Can't recommend this hotel enough, we'll definitely be back!
Dear Mobile51030817058, Thank you very much for taking the time to write such a lovely and detailed review of your Best Western Premier Malta stay, it will be most useful for our future guests! It was a pleasure having you at the hotel and we are delighted to learn that you enjoyed your time with us. We are very pleased to know that our restaurant food offer made a very positive impact during your stay as well as the hotel amenities and our spa services. We hope to warmly welcome you again to Best Western Premier when you are next in Malta! Kind regards, Lana Radakovic Guest Experience Officer
Absolutely loved my stay at this hotel! Everything exceeded my expectations – the room was spotless and very comfortable, the staff were incredibly friendly and helpful, and the whole experience was just perfect. I would definitely stay here again and highly recommend it to anyone visiting the area!
Dear dompuljak, Thank you so much for taking the time to review Best Western Premier Malta! It is very rewarding to know that you enjoyed your stay and that our hotel exceeded your expectations! Thank you for appreciating the cleanliness and comfort of our rooms as well as the service of our staff. I would like to thank you for the favorable comments, it was a pleasure having you as our guests. We are looking forward to welcoming you again! Kind regards, Lana Radakovic Guest Experience Officer
The staff is very friendly and we had great breakfasts, great afternoons by the rooftop pool and the rooms are very clean!
Dear 353lukal, Thank you very much for taking the time to review Best Western Premier Malta! It was wonderful for us to have you and we are delighted to read that you had an enjoyable stay at our hotel. Furthermore, it is also great for us to know that you appreciated our hotel facilities as well as our breakfast buffet and the service of our staff. We look forward to having the opportunity of welcoming you back! Kind regards, Lana Radakovic Guest Experience Officer
The hotel is in a good, quiet location and just a few minutes walk to the sea, shops, bars, restaurants and Bugibba bus station. The hotel is very modern with many facilities, including a roof top bar and pool. There's an indoor pool, gym and spa, which we didn't use. There were two good sized luggage rooms and a shower, which we used on our last day as we had an evening flight. Our room (718) was huge and spotlessly clean. The towels were changed daily and the room cleaned and the bed made. The bed was massive! and so comfy. The hotel was one of the quietest I've ever stayed in and we slept really well, apart from the night the fire alarm went off a few times, but we soon went back to sleep. The air conditioning was much appreciated as were the extra touches including free safe, towel and robes, kettle and fridge with the first items being complimentary. The bathroom was big with lots of space around the sink for all your toiletries, large walk in shower and shower gel, shampoo etc. We were half board and the food was plentiful and delicious. The only negative I have is that the dinner changed from buffet style to a la carte without notice on our last two evenings. The food was good but my fiance has a fish allergy and doesn't eat some meats so had limited choice and we ate out on our last night. The cocktails were lovely and bar prices reasonable. Try the local beer (cisk). The staff were very welcoming, polite and friendly. A special mention to Regie in the restaurant who showed us round on our first morning and had a smile and a hello every time he saw us during our stay. He is a credit to the hotel. We will definitely return to Malta and the Best Western Premier.
Dear J1743DWpaulah, Thank you very much for taking the time to write this wonderful review regarding your recent stay at Best Western Premier Malta! It is truly rewarding to know that you had an enjoyable and memorable stay at our hotel. Furthermore, we are thrilled to know that you appreciated our convenient location as well as the design and cleanliness of our facilities. We are glad that you enjoyed the hotel amenities and our food offer. We wish to thank you in particular for your kind recognition of one of our team members. I will personally ensure your wonderful comments are shared with Regie. It was a pleasure to have you as our guest and we look forward to welcoming you back! Kind regards, Lana Radakovic Guest Experience Officer
Lovely hotel, great food and very friendly staff, pool areas is fantastic and beds are really comfy, room very bright and modern
Dear karensV9749KM, Thank you very much for taking the time to review Best Western Premier Malta! It was a pleasure having you at the hotel and we are delighted to learn that you enjoyed your stay. We are very pleased to know that the service of our team has made a very positive impact during your stay as well as the food and our rooftop pool area. Also, thank you for appreciating the design and comfort of our rooms. Once again, thank you for your positive feedback. We hope to warmly welcome you again to Best Western Premier when you are next in Malta! Kind regards, Lana Radakovic Guest Experience Officer
Great hotel. Friendly and helpful staff. Pool staff are great. Fantastic rooms. Very clean. Food is good. Would definitely recommend. We will be back.
Dear giuseppecO1979RW, Thank you for sharing your recent experience at Best Western Premier Malta! It was wonderful for us to have you and we are delighted to read that you had a great stay at our hotel. We are pleased to know that you enjoyed the comfort and cleanliness of our rooms as well as the food. We also do appreciate that the service of our team has made a very positive impact during your stay. Once again, thank you for your positive feedback. We look forward to welcoming you again in the future! Kind regards, Lana Radakovic Guest Experience Officer
From check in we had a great experience, we were greeted by Marcus who was wonderful and informed us about the hotel's facilities, we were able to check in promptly and before the designated check in time which was an added bonus. The hotel itself is modern and has great facilities, large spacious rooms and in a great location. The bed was very comfy and breakfast had a variety of selections, we enjoyed having the games room, spa and restaurant on site. We would definitely consider returning to this hotel in the future!
Probably the best hotel we have ever stayed in. The hotel room and amenities are absolutely top class, the bed so comfy and the restaurant Alt Cucina served top notch food. But the staff make this a truly wonderful hotel. Sofi, Santiago, Narayan and Deepack (the names I remember) were so nice and always went out their way. Sofi especially is amazing and the hotel is lucky to have her.
Dear Tom C, Thank you very much for your kind words and for taking the time to share your experience at Best Western Premier Malta. To be described as one of the best hotels you've stayed in is both an honour and a great compliment. Your appreciation of our rooms, amenities, and dining at Alta Cucina is greatly valued, and we're delighted to know that your visit was so enjoyable. Most importantly, thank you for your thoughtful recognition of our team. We are incredibly proud of the service culture we strive to maintain, and it brings us great joy to hear that Sofi, Santiago, Narayan, and Deepack left such a positive impression. Sofi, in particular, will be deeply touched by your kind words, and we wholeheartedly agree—she is a valued member of our team. Your feedback is both encouraging and inspiring, and we very much look forward to welcoming you back for another exceptional stay in the future. Kind Regards, Vivi Zinkeviciute Front Office Manager
I only wish there was more than 5 stars to give this hotel as it certainly merits it! From the moment my husband and I arrived at this hotel The hospitality was 1st class, on seeing our room and the amenities we were blown away by the attention to detail they provide The room: the cleanest hotel room ever! Stylish, modern decor with an extremely comfortable bed and even a selection of pillows to choose from A little tip to travellers here don't bring toiletries ie, shampoo, conditioner shower gel even body cream is provided. Along with bath robe and slippers, everything is catered for Also within the room a free digital safe is provided in the room too Amenities: Wow, everything from a modern gym, sauna, stylish bars and phenomenal pool area, even a private shower room by the pool.This hotel have thought of every travellers convenience and comfort. Dining: The food is wonderful here, fine dining of an evening (which i must add is competitively priced) is simply delicious! The breakfast has a huge range to choose from so something for everyone The staff: A beautiful hotel is nothing without good staff. I promise you will be pushed to find a more professional, genuinely kind and friendly staff than this hotel. Nothing is too much trouble. From reception to cleaning all first class! A special mention here goes to the wonderful, Sofi, Santiago and Narayan who totally looked after us throughout our stay, I will miss you guys, you are a credit to your hotel! Lastly anyone debating to book this hotel, please book, I guarantee you will have a wonderful stay! Best western Premier Malta...we are already looking to come back later in the year!😄 Big love and thanks to you all❤️🇬🇧 Lisa Carrington
Dear lisacarringtonbrides, Thank you for your wonderful review and for taking the time to share such a detailed account of your stay at Best Western Premier Malta. We are truly delighted to know that your experience with us exceeded your expectations—from the comfort and cleanliness of your room to the quality of our amenities, dining options, and overall service. Your kind words are a tremendous encouragement to our entire team. It is especially rewarding to hear your appreciation for the hospitality extended by our staff. We take great pride in creating a welcoming and memorable experience for all our guests, and your special mention of Sofi, Santiago, and Narayan means a great deal to us. They will be deeply touched by your recognition, and we will ensure your compliments are shared with them. Your feedback encourages us to continually strive for excellence, and we would be honoured to welcome your back. Kind Regards, Vivi Zinkeviciute Front Office Manager
The rooms were absolutely spotless. Could not fault it. The pool area was spotless as well. To be honest everywhere was spotless. The staff were amazing, very friendly, welcoming and accommodating. Would recommend you anyone.
Dear erinmI7698QA, Thank you so much for taking the time to share your wonderful experience at Best Western Premier Malta! We truly value customer feedback and I was pleased to note that we exceeded your expectations, and you had a truly special time. I will have great pleasure in sharing all of your comments with colleagues across the hotel who do go the extra mile to ensure everything is just perfect for our guests. Once again, thank you for your generous feedback. Wishing you all the best in your future travels, and we hope to have the pleasure of hosting you again in the near future. Kind Regards, Vivi Zinkeviciute Front Office Manager
Hotel very clean and tidy. Lovely staff and felt very welcomed. Staff always happy to help and very hard working. Couldn't recommend this hotel enough. 10/10
Dear 200graciet, Thank you for sharing your experience at Best Western Premier Malta on TripAdvisor. It is truly rewarding to know that you had an enjoyable and memorable stay with us. We also do appreciate that the service of our team has made a very positive impact during your stay! Your recommendations are greatly appreciated. We hope to warmly welcome you again when you are next in Malta! Kind Regards, Vivi Zinkeviciute Front Office Manager
We had a fantastic stay at this hotel! The rooms were large, modern, and spotless. The bed was very comfortable. The room was cleaned when requested. The pool area is stunning. We managed to get sun beds easily each day. The bar has a selection of food and drinks. The view from the pool is amazing! The staff were friendly and helpful. The hotel is only a 5/10 minute walk to restaurants, bars, and supermarkets. We would definitely recommend this hotel and would return in the future!
Dear GrandTour57292221938, Thank you very much for reviewing our hotel and for your favorable comments about Best Western Premier Malta! We are very pleased to learn that you enjoyed our spacious and modern rooms as well as our convenient location and our rooftop pool area. We are also thrilled to hear that our friendly staff made your experience even better. Once again, thank you for your feedback. We look forward to the pleasure of hosting you again in the future! Kind regards, Lana Radakovic Guest Experience Officer
We stayed in a side sea view room, lovely view. The room was spotless and well maintained. We were half board. Lots to choose from at breakfast and the evening meal is 4 course with different options. Enjoyed the variety. The staff throughout the hotel are exceptionally friendly. They can't do enough for you. The roof top pool is lovely with great views. Always enough beds whatever time you go. Would highly recommend.
Dear I1413NIkarena, Thank you very much for taking the time to review Best Western Premier Malta! We are delighted to know that you had a great stay with us! Thank you for appreciating the cleanliness of our rooms as well as our food offer and hotel amenities. We are also glad that the service of our team has made a very positive impact during your stay. We look forward to the possibility of welcoming you back in the future! Kind regards, Lana Radakovic Guest Experience Officer
Had a fabulous 3 night stay at the Best Western Premier Malta, this hotel is stunning. I could not fault it. The room was incredible, very modern, very bright, very spacious. The bathroom was lovely too. Very good breakfast and the food in the Vida lounge bar downstairs was nice too, had a really great burger, although it was pricey. The mocktails were also very good. The rooftop pool had a wonderful view, it was too cold to use but very pretty up there. The indoor pool was lovely, small but really nice and great temperature too. The staff were really pleasant and very helpful. Not much in the immediate vicinity but not too far from anything either. I highly recommend this hotel and would 100% return, 5 stars!!!
Dear Candice T, Thank you for taking the time to review Best Western Premier Malta! We are absolutely thrilled to read that you had a wonderful stay with us. We are pleased to know that you enjoyed your spacious room as well as the food and our rooftop pool. We also do appreciate that the friendly and helpful service of our staff made a very positive impact during your stay. Once again, thank you for your feedback. Wishing you all the best in your future travels, and we hope to have the pleasure of hosting you again. Kind regards, Lana Radakovic Guest Experience Officer
Although the hotel is situated in a 'tired' looking part of town it is only a few minutes walk to the bars, restaurants and coast. On checking in the reception staff were friendly, efficient and helpful. The hotel is kept immaculately clean throughout. The breakfast buffet was outstanding in both quality and choice available with the waiting staff being friendly and attentitive. The roof top pool and bar were a delight and we sampled some well-made cocktails brought to us by the ever friendly, well presented staff. On the ground floor is another sophisticated looking bar...again, the staff are a credit to the hotel. Our room was plenty big enough with a big walk-in shower in the ensuite bathroom. Also the double bed was huge! The air conditioning worked well and perhaps the only negative was the lack of view from the balcony (though given the hotel location it is to be expected). In conclusion the hotel, facilities, food and staff were first class. 5 stars!!
Dear F8513BOneilb, Thank you very much for reviewing our hotel and for your favorable comments about Best Western Premier Malta! Also, thank you for writing such a detailed review, I am certain it will be most useful for our future guests. We are very pleased to learn that you enjoyed our convenient location and our tastefully designed hotel facilities. We are also thrilled to hear that you enjoyed our hotel amenities and that our friendly staff made your experience even better. Our team works hard to create a warm and inviting atmosphere for our guests, and your kind words are truly appreciated. Also, thank you for appreciating the comfort of our rooms as well as our breakfast buffet. Once again, thank you for your feedback. We look forward to the pleasure of hosting you again in the future! Kind regards Lana Radakovic Guest Experience Officer
Amazing time at Western Premier! Absolutely fantastic comfortable rooms, amazing pool area, and absolutely kind and really helpful personal, recommend to everyone!
Dear P4928XK_, Thank you very much for taking the time to review Best Western Premier Malta! It was a pleasure having you at the hotel and we are delighted to learn that you enjoyed your stay. We are very pleased to know that the service of our team has made a very positive impact during your stay. Also, thank you for appreciating the comfort of our rooms and our rooftop pool. We hope to warmly welcome you again to Best Western Premier when you are next in Malta! Kind regards, Lana Radakovic Guest Experience Officer
Stayed here for a week from the 7th June . We had booked two deluxe rooms with side sea view . Had an early flight so one room wasn't quite ready but we got in about 2.30 . My daughters room was ready at 1.30 . The room was pretty big with a huge comfy bed . Small balcony but a lovely sea view , room 817 . The room had good air conditioning but it went off when you left the room . A fridge with some freebies , good size safe and good storage . The bathroom was big with a huge shower, nice toiletries as well . The room was cleaned every day , towels changed and bed made . The room was immaculate, as well as the whole hotel . There was also slippers and robes . The breakfast was excellent, the usual cooked and continental choices. I thought the meats and cheeses were good quality. Coffee was good as well . The rooftop pool area was stunning and had lots of loungers , no problem getting any . The food was good here as well , portions were big so my wife and I generally shared something , especially after over indulging at breakfast. The cocktails were excellent and a good price , around 8 euros . Didn't have dinner in the hotel as we were bed and breakfast. Lots of restaurants to eat at and can use bolt to get around , very cheap . I found the staff all very friendly and would not hesitate to recommend this hotel .
Dear jimbobers1888, Thank you very much for taking the time to write such a lovely and detailed review of your Best Western Premier Malta stay, it will be most useful for our future guests! It was a pleasure having you at the hotel and we are delighted to learn that you enjoyed your time with us. Thank you for complementing the friendliness of our staff as well as the comfort of our rooms and the overall cleanliness. We are very pleased to know that enjoyed our food offer as well as the hotel amenities and convenient location. We hope to warmly welcome you again to Best Western Premier when you are next in Malta! Kind regards, Lana Radakovic Guest Experience Officer
We booked a junior suite for 3 nights and loved every minute of our stay. The staff on reception, like all others in the hotel, were welcoming and really helpful. It was great being able to park in the underground car park in our own private garage complete with door. The room was immaculately clean, well decorated and furnished, it all looked fairly new and it was well designed. We had plenty of space to spread out due to the separate lounge area (complete with sofa, table and chair). The large bed was comfortable and there was everything we could hope for - fridge, TV, safe etc. In the bathroom the drench shower was powerful with a good flow of hot water. The screen did leak a bit if you were not careful but it didn't trouble us. Breakfast was buffet style and offered a good choice of hot and cold items. The only disappointment was the narrow 'balcony' which had barely enough space to fit in two chairs and a table sideways on but it was OK for a drink in the evening.
Dear LichfieldBoy, Thank you very much for taking the time to review Best Western Premier Malta. It was a pleasure having you at the hotel and we are delighted to learn that you enjoyed your stay! We are very pleased to know that the service of our team has made a very positive impact during your stay as well as the cleanliness and design of our rooms. Also, thank you for appreciating the room amenities as well as our rich breakfast buffet. We look forward to the possibility of welcoming you again to Best Western Premier when you are next in Malta! Kind regards, Lana Radakovic Guest Experience Officer
The hotel was great, staff were generally friendly and nice. Service was really good, rooms were cleaned very nicely. When we got there we were surprised there were balloons on the headboard, wine bottle, and desserts on the table. The mini bar was also free for the first round which was very nice. Also there is a games room with a pool table. We were in Room 712 and every night there were noises from upstairs like furniture was being moved and someone walking this went on till late, sometimes I could hear the walking or something at 3am or later. The fire alarm went off on one night and was a nightmare, my plans couldn't go ahead the next day due to this, as it takes me a long time to fall asleep and it went off 4 times I think it was every hour, so just as i'm falling asleep it went off again. I eventually called reception and was informed its a false alarm and the phone was put down before I could say anything, but I understood as staff must have got a lot of calls as it was going off constantly and people would have been worried. We did try to get a late checkout but were declined due to a lot of check-ins.
Dear 748falgunip, Thank you for taking the time to review your stay at Best Western Premier Malta. We are very pleased to learn that you enjoyed the friendly service of our staff and that the cleanliness of our facilities met your expectations. Whilst your favorable comments are appreciated, I regret to note that you were disappointed about certain aspects of your stay with us and take this opportunity to apologize for any inconvenience you may have experienced at our hotel. In this regard I will be sharing your comments with the management team. Once again, thank you for your feedback, it was a pleasure to have you as our guest. Kind regards, Lana Radakovic Guest Experience Officer
We stayed for 4 nights and were thoroughly impressed with the hotel. The room was spacious with a sleek, modern interior that made our stay very comfortable. The bathroom was particularly stunning, and the added bonus of bathrobes and slippers was a lovely touch. Our room also had a balcony, which was nice, although the view wasn't anything special. Housekeeping generally did a great job—fresh towels were provided daily, and everything was clean and tidy, except for one night when the room wasn't serviced. Still, the overall standard was excellent. We also appreciated the small extras like a TV, and complimentary drinks in the mini-fridge on the first night. The highlight was definitely the top floor pool – a fantastic spot to relax, with a bar that offers a great selection of drinks and food at reasonable prices. The staff were friendly and helpful throughout our stay, making the experience even better. All in all, a really great hotel. Would definitely recommend and stay again!
Dear kalseyh2025, Thank you very much for taking the time to review Best Western Premier Malta! It is truly rewarding to know that you had an enjoyable stay at our hotel. Furthermore, we are pleased to know that you appreciated our spacious rooms and modern design as well as the overall cleanliness. Thank you for complementing our rooftop pool as well as the friendly and helpful service of our staff. It was a pleasure to have you as our guest and we look forward to having the opportunity of welcoming you back. Kind regards, Lana Radakovic Guest Experience Officer
The Breakfast is one of the best we have experienced, however our room at night was very noisy with furniture being scraped across a floor above at intermitant times up until midnight when it would stop, room 711, our last night was also not good as the fire alarm went off at 03:40, again at 4:30 and again at 7:08/10, on phoning reception to check if real, was told it was a fault and he then slammed the phone down, The lack of information by staff or on the Room TV info site regarding this disturbing incident was shoddy at best We could not have a late check out but were given an extra hour on the day, a gesture we were very grateful for.
Dear Resort45957, Thank you for taking the time to review your visit to Best Western Premier Malta. We are pleased to know that you enjoyed our rich breakfast buffet. Whilst your favorable comments are appreciated, I regret to note that you were disappointed about certain aspects of your stay with us and take this opportunity to apologize for any inconvenience you may have experienced at our hotel. In this regard I will be sharing your comments with the management team. Once again, thank you for your feedback. We wish you all the best in your future travels. Kind regards, Lana Radakovic Guest Experience Officer
Firstly, the staff are incredibly helpful and very friendly throughout the hotel. The views are amazing from the rooftop bar especially watching the sunset. Our room was facing the sea with a balcony that was lovely to wake up to, the room itself was very clean and the pillows/bed were very comfortable. The hotel as a whole was very well decorated, clean and amazing to stay in. If we were to return to Malta, we would definitely re-book!
Dear -Ez-d88, Thank you for taking the time to write this review, we are thrilled you enjoyed every aspect of your Best Western Premier Malta stay! We are very pleased to know that the service of our team has made a very positive impact during your stay as well as the cleanliness and design of our hotel facilities. Also, thank you for mentioning our rooftop bar and the comfort of our rooms. We look forward to warmly welcoming you again to Best Western Premier when you are next in Malta! Kind regards, Lana Radakovic Guest Experience Officer
We had a amazing stay at this hotel, warm and friendly greeting on arrival , room was ready too . Room absolutely spotless and high quality all round . A nice touch was the complimentary mini fridge ,( payable once used ) . Buffet food at breakfast was plentiful and delicious, something for everyone. Evening meal was exceptional shout out to the Chef ! .Location was great with buses cheap at €2.00 each , each way . Get the bus to Valletta then the little taxi ferry to Selima again very cheap . Will definitely stay here again , all in all a lovely stay .
Dear Resort27510937486, It was a pleasure having you at the hotel and we are delighted to learn that you had an enjoyable and memorable stay at Best Western Premier Malta! We are very pleased to know that the service of our team has made a very positive impact during your stay as well as the cleanliness and convenient location. It is also great to know that you enjoyed our rich breakfast buffet. We hope to warmly welcome you again to Best Western Premier when you are next in Malta! Kind regards, Lana Radakovic Guest Experience Officer
What a lovely hotel ,the staff were great very friendly , Ram barman and Hom especially ! The night managers were very accommodating,booked return taxis for our nights out ,also had to request to keep the room on our last day due to my brother in law being unwell ,really helpful ! The food was great and there were plenty of choices,ideal location and the pool area is absolutely gorgeous ! Definitely recommend and hopefully we'll be back 😀
Dear Jacqui V, Thank you very much for taking the time to share your wonderful experience on TripAdvisor. We are truly delighted to hear that your family break with us was so enjoyable and that the warm hospitality from Ram, Hom, and our night managers made a positive impression. We will be sure to pass along your kind words to the team, as they will be greatly encouraged by your thoughtful recognition. It's also wonderful to know that you appreciated our dining options, ideal location, and the beautiful pool area. Your recommendation means a great deal to us, and we very much look forward to welcoming you and your family back for another memorable stay. Kind Regards, Vivi Zinkeviciute Front Office Manager
My 2 sons gifted me this holiday for my birthday. The hotel was beautiful. Spotless clean, rooms are very spacious, beds very comfortable..the complimentary mini fridge was well stocked and was very welcomed.front desk staff are very friendly and helpful Rooftop pool and bar area very relaxing with beautiful views and sunsets every evening, pity I couldn't gain access for sunrise tho. Location is great 2 mins from the seafront ,shops and restaurants.. I have told my family and friends and showed photos we will definitely be returning to the best western Premier in the near future.. thanks very much for a beautiful stay .
Dear sandramV2264BA, Thank you so much for taking the time to review our hotel on TripAdvisor. We are absolutely thrilled to read your glowing review and to learn that your recent stay with us exceeded your expectations. It is wonderful to know you enjoyed the spacious rooms, rooftop views, and our friendly team. Your feedback encourages us to continually strive for excellence, and we would be honored to welcome you and your family back! Kind Regards, Vivi Zinkeviciute Front Office Manager
We spent a week in the Best Western Premier Malta. Our stay was 10/10. The room was immaculate, very modern with all the amenities, such as a hairdryer, Smart TV with Netflix & YouTube, an extra blanket, robes and slippers, and even the option for different kinds of pillows! There was also a mini fridge that was complementary to our stay, which had some beverages in it - a lovely touch! All of the staff were brilliant - receptionists, bar and restaurant staff, pool bar staff and housekeeping staff could not have been better or more helpful. We felt so welcome in this hotel! The pool area was lovely, with great sun loungers. Pool food & drinks were lovely, could order from the loungers by scanning a QR code! This hotel is within walking distance of the beach and lots of lovely restaurants and bars. We took a day trip to Valletta one of the days and got an Uber/Bolt from the hotel - a 30 minute journey at most! We had a lovely relaxing time in the Best Western Premier Malta, it's definitely worth staying in this hotel. We will be back!
Dear FarAway05656467238, Thank you very much for taking the time to write such a lovely and detailed review of your Best Western Premier Malta stay, it will be most useful for our future guests! It has been a pleasure having you at the hotel and we are delighted to learn that you enjoyed your time with us. We are very pleased to know that the friendliness of our staff made a very positive impact during your stay as well as our hotel amenities and convenient location. Also, thank you for appreciating the cleanliness and design of our rooms. We are looking forward to warmly welcoming you again to Best Western Premier when you are next in Malta! Kind regards, Lana Radakovic Guest Experience Officer
Great hotel experience. Staff were very friendly throughout arrival and continued to be so throughout the stay. Hotel is well-located, in walking distance to pubs and restaurants, and about a half an hour taxi from Valletta which we thoroughly enjoyed (book through Uber or Bolt). Room was of excellent quality and we were surprised by just how spacious it was. The room was very clean and we had no complaints about anything during the week stay. Had all necessary amenities and even a smart TV and a free complimentary mini fridge. The hotel is accompanied by a pleasant bar - we didn't use it much but it was a calm and relaxing experience when we did. The hotel also contains a wellness room and fitness centre which fulfils all of your needs in that regard. The only slight drawback I would have is the pool but this is merely a matter of preference. It is a rooftop pool and it could be quite windy when up there, plus it was not a very big pool, however this did not take away from the experience by the pool. It is accompanied by a charming poolside bar which has food and drink - a nice touch was being able to order this to your sun lounger through a QR code. The rooftop pool was extremely relaxing and pleasurable overall. Overall, this was an excellent hotel for our week stay in Malta, which we could not recommend enough. If we come back to this area of Malta, we will be back.
Dear Traveler10929109763, Thank you for taking the time to write this review, we are thrilled you enjoyed your Best Western Premier Malta stay! Thank you very much for complementing our hotel's convenient location as well as the comfort and cleanliness of our rooms. We are delighted to know that you appreciated our friendly staff as well as hotel amenities. It was wonderful to have you as a guest and we hope to have the opportunity of hosting you again in the future. Kind regards, Lana Radakovic Guest Experience Officer
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