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Best Western Plus Slidell Hotel, Slidell

4.5/5  - basé sur 546 notations.
120 Taos Street, 70458-3158, Slidell, United States - visualizzare mappa

Tra il miglior 20% degli hotel Best Western per il servizio Internet. I nostri ospiti apprezzano i confort che il nostro hotel offre ai clienti aziendali. Il Best Western Plus Slidell Hotel di Slidell, Louisiana, promette servizio e qualità eccellenti e si trova a breve distanza in auto da New Orleans. Soggiornando a Slidell ti troverai vicino a New Orleans, al Quartiere francese, ai luoghi in cui si svolgono il Mardi Gras, il Jazz Fest e l'Essence Fest, nonché al terminal delle navi da crociera. Che tu sia qui per un'escursione nelle paludi, per il Sugar Bowl o per un evento presso il Mercedes Benz Superdome o la New Orleans Arena, dal nostro hotel di Slidell potrai raggiungere tutte queste destinazioni in solo pochi minuti di auto. Sempre nelle vicinanze, potrai partecipare al Jazz Fest, al VooDoo Festival, al Satchmo Summer Fest o visitare l'Audubon Aquarium of the Americas, il sito del campo di battaglia di Chalmette e le residenze dei proprietari di piantagioni. Se sei un appassionato di storia, non perderti un'escursione al campo di battaglia della guerra del 1812. Gli hotel di Slidell, Louisiana, sono rinomati per l'atmosfera affascinante e la grande ospitalità, ma il nostro hotel li supera tutti. Siamo a soli 15 minuti da New Orleans e offriamo una colazione all'americana completa a buffet gratuita ogni giorno: qui troverai tutto ciò di cui hai bisogno per trascorrere una vacanza fantastica. Ti sentirai come a casa, grazie all'accesso a Internet ad alta velocità gratuito, a una piscina con acqua salata e al parcheggio gratuito. Il nostro hotel nello stile di Slidell, Lousiana, garantisce agli ospiti il massimo della comodità durante il loro viaggio. Approfitta delle nostre tariffe promozionali e dei ristoranti e negozi situati nelle vicinanze. Se sei diretto al terminal delle navi da crociera o desideri visitare il Quartiere francese, non dovrai spendere troppo per soggiornare a New Orleans, né rinunciare a comodità come un ampio parcheggio gratuito. Il nostro hotel di Slidell si trova vicino allo Stennis Space Center e a 14 ristoranti e vari negozi, situati nel raggio in un isolato. I viaggiatori scelgono il nostro hotel di Slidell per approfittare del programma BEST WESTERN Rewards ma anche di sistemazioni dotate di certificazione di pulizia Ultra Clean I CARE 2 e di una comoda posizione nei pressi delle arterie stradali I-10, I-12 e I-59. Siamo un'ottima scelta per i viaggiatori d'affari che si trovano qui per lavorare con Air Products, Rooms to Go, Associated Wholesale Groceries e Fremaux Town Centre. Ospitiamo con regolarità anche i dipendenti dello Stennis Space Center, del DOTD (Department of Transportation and Development), della NASA, della Textron e della Lockheed Martin.

Best Western Plus

Slidell Hotel

LABEL_ITINERAIRE

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i vantaggi dell'hotel

  • Piscina all
    Piscina all'aperto
  • Parcheggio gratuito
    Parcheggio gratuito
  • Sicuro
    Sicuro
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Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Certificate of Excellence 2018
Basato sul parere di 543 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
322
Molto buono
131
Nella media
51
Scarso
22
Pessimo
17
CONSULTARE I PARERI SU
Affari Affari
100
Business Business
64
Da solo Da solo
27
Di coppia Di coppia
89
In coppia In coppia
155
In famiglia In famiglia
195
Viaggio con amici Viaggio con amici
39
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Rob North Texas"

5
03/08/2018

This is a nice hotel and has a great breakfast served starting a 6:00 am everyday and that is great if you are there on Business. The breakfast has a very good with a large selection.The room are very quite and clean. In addition there several good restaurants in the area like Texas Road House, Outback and some very good local restaurants as well.

"Another great night stay!"

5
25/07/2018

This was our 2nd Best Western in three nights and once again we were not disappointed. Great place, great people, rooms were awesome, everything worked, breakfast was good with many good choices. Staff were great and gave us great instructions on where to go eat. Overall, really great place although I hate your parking lot, lol, too confusing but even with that if we are ever back there we will stay here again.

"nice and clean"

3
17/06/2018

We had no real issues with this hotel. Nothing really stood out as much more than average. The bath towels were very small and kind of starchy. The free breakfast was pretty good. Overall, it just wasn't memorable.

"On my way to Bama"

5
31/05/2018

I was on a little trip to Alabama to see some friends I have not seen in years. This hotel was one of the top rated, so I booked a room for the night. The lady who's name I cannot remember was truly helpful at check in, and let me know where to go get food as it was really late. In the morning Dennis at the front desk was also incredibly helpful, he was able to give me information about some construction being done on the Mississippi Alabama border. That way I could go around it, and save my self a lot of time getting to my destination. I do not pass through the Louisiana area much. But I will most definitely stay here again, if I am ever down this way. The staff at this place makes it 5 stars all the way! They also have a great newly updated look to the hotel, and the breakfast is good as well.

"Call directly to Hotel, Dennis will take care of your needs !"

5
21/05/2018

I did a lot of research before deciding to stay at this Best western. Many sites and lots of review reading. We were looking forward to staying at such a highly rated hotel. A day before our stay we had a family emergency and could not travel. I 1st called Best western but was told I booked from some where else and they could do nothing. I booked from Best western.com....they too said too bad ! I than called the Hotel direct and Talked to Dennis....he had enough compassion and understanding to take care of things. A prayer goes out to you Dennis ! So I learned in the future to call hotels directly and make reservations.

"Seems recently updated"

3
12/05/2018

While this was an older place, they seem to have updated the flooring and room furniture. The toilets remain and are very low, so taller folks will have to bend knees a bit. Quiet and clean. Breakfast area was a bit small, but selection was good. The parking lot is also a bit small. Seems to be crowded out by the Country Inn and Suites built adjacent to this building.

"Very Nice Hotel"

5
09/05/2018

This is a very nice clean and up to date hotel. Facilities are kept neat and clean, room was wonderful. They have a really good breakfast with all the essentials. The staff are all neat and portray a professional appearance and are very helpful with any questions.

"Great value"

5
30/04/2018

well worth the money during jazz fest hjasdhfjkashdjkfhjasfjkashfashdfjkhaskjdfhjkasdjkfhajshdfjhasdfjhajsdhfjasjdfhjkashdfjkhasjkfhjkasf asdfuaysdufyausfuaysdufyausdyfuyasdufyuasydfuyasuidyfuiaysdufyausdyfuyasudfyuasydfuyasdf

Martin P, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear albertsewell, Thank you for taking the time to review our hotel. See you at next year's Jazz Fest. Regards, Martin P GM

"Great Experience"

5
25/04/2018

New mattresses, pillows, and bedding were very comfortable. Hallways and guest room had a “clean” smell. Sheets were a high quality thread count and so relaxing after a long day on the road. This was a great experience, overall!

"Very good!"

4
20/04/2018

Solid business class hotel. Very friendly and helpful staff. The room and amenities are all very good. The bath towels are small and scratchy but the shower is good. The TV doesn't have a 'guide' channel which is an inconvenience. The breakfast provided is near restaurant quality and is a highlight for this hotel. Overall, I'd rate this property as very good!

"Decent Place, A Half-Hour Frome The French Quarter"

4
17/04/2018

The French Quarter was all booked up because of the Music Festival so we decided to give Slidell a try. The Best Western was our hotel for two nights. The room was very clean, spacious, in good repair, and except for the toilet, very comfortable. The toilet was one of those little short ones and was not made for 70+-year olds to comfortably get on and off of - but, being fairly thin and in reasonable shape, we managed. The hotel looked like it was in a safe location, surrounded mainly by other hotels, restaurants, and other businesses. The staff was friendly and helpful and there was a breakfast included in the price; nothing exceptional, but what you would expect from a mid-price hotel. The dining area, (like the lobby and business counter), was small and somewhat cramped, but we were able to find places to sit both mornings. We hoped to take advantage of the pool, but its location was between the parking lot and the entrance drive and not very private or appealing - I don't know where else they could have put it because the property was very small and barely fit the hotel and parking lot. Anyway, I couldn't give it five stars because nothing was really exceptional, just very adequate. We won't hesitate to stay here again when we just want a place to sleep between trips in to New Orleans.

"Nice hotel"

5
07/04/2018

We stayed overnight while traveling from state to state. The breakfast was awesome! The hotel was very clean and comfortable. The staff were friendly and helpful. The hotel was new, with nice modern look. The wifi was easy to access. We would stop here again.

Martin P, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear mjsibayan, Thank you for taking the time to review our hotel. We're so glad you enjoyed your stay with us and had a great start to your morning with our new redesign breakfast offerings. I hope you also took advantage of the FREE $10 gift card offer that Best Western has for each stay at one of our over 2000 locations in North America. We look forward to seeing you again soon. Warmest Regards, Martin P. GM

"Perfect stop before NOLA"

5
04/04/2018

Perfect stopping point after a long drive down to New Orleans. Convenient location just 30 minutes away, very clean and updated. Didn't like the sink and mirror separate from the bathroom, since we were traveling with others, but not a deal breaker. Priced right---I would definitely stay again.

Martin P, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear hoosierref, Thank you for taking the time to review our hotel. We're so pleased that your stay was enjoyable. Our convenient and quiet location is perfect for enjoying the city but also retreating to more serene surroundings with FREE parking, breakfast and great FREE WiFi. We look forward to seeing you again soon. Warmest Regards, Martin P GM

"Canceled wedding parties reservation the day of wedding"

2
30/03/2018

Block of rooms for wedding party/guests/family.. The day of wedding canceled 3 rooms and blamed it on corporate office mix-up.. Very upset having reserved these rooms 8 months in advance in some cases..

Martin P, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear kingston13, Thank you for taking the time to review our hotel. We understand how this scenario was frustrating for your party, and we were glad that we were able to rectify the situation as soon as it arose. We hope this will not sway you from staying with us in the future. Thank you. Martin P General Manager

"Thanks Brittany"

5
28/03/2018

Thanks to the young receptionist Britanny you made our stay perfect""" We will allways be back to this marvellous hotel so close to New Orleans. Thank you for the charger you gave me, it is extremilly useful.

"We are still looking for the “Plus”..."

2
20/03/2018

Ah, the Best Western “Plus” in Slidell... We stayed here for 4 nights for a family visit to New Orleans (March 2018) Location was fine, price was a tad high. Staff was very friendly, but oh so many problems... We booked an “accessible” room with 2 queen beds. Unfortunately, the room was designed by morons. We couldn't even get in the room because the bathroom door had been left open. With the bathroom door open, there wasn't enough room to get our wheelchair by the door to get to the rest of the room. Once in the room, you had to close the bathroom door, get real close to the exit door, open the bathroom door, then you could go in the bathroom. The tub was a modern marvel. I have never seen a tub with a shower and no tub spout. So taking a bath would take hours to fill up using the shower head. But dont try to use the assist rails to get back out, due to the structural cracks in the shower wall. Also, dont fall into the floor drain, no telling what diseases lived in there. Want a room with a view? Check out this one! Yes, that is the awning for the covered entrance... who needs to look outside anyway... Unless you want to scream “SHUT-UP!!!” to all the construction workers that leave very loudly every morning between 4-4:30 AM. Not to mention the Rap Mogul 2 rooms down from us who decided to have a marijuana & hooker party one evening .. (thanks for the free contact high. My daughter loved her first illegal drug experience!) of course this was reported to hotel staff. They quickly addressed this illegal activity... by spraying tons of air freshener in the hallway... nice job! Beds, yes they have them. Comfortable, only if you like very hard beds or are used to sleeping on concrete. So hard, that I actually slept on 6 pillows one night. On the bright side, the facility was very clean. Rooms were cleaned well every day, although the staff regularly blocked the hallways which is hard for a chair user.. We never ate the free breakfast. It looked fine, normal hotel food. Nothing special to note. After drinking the free in-room coffee using tap water, we learned a valuable lesson. We then opted for Chick-Fil-A and Cracker Barrel each morning (DONT DRINK THE WATER!!!) Will we go back, not a chance. For $130 a night, we really expected alot more. Like I said, we never found the “Plus” that they mentioned. Other gripes: the in room safe didnt work the hot water in the sink & shower took 9 minutes to warm up No extra blankets

Martin P, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear TN_Trouper, Thank you for taking the time to review our hotel. I'm glad you found our staff polite and helpful, as well as our hotel clean and well maintained. I understand how having your path obstructed can be frustrating. I will be sharing your comments with our staff to ensure that we can better serve you needs in the future. We look forward to seeing you in the future Regards, Martin Patel GM

"Welcoming and Accomodating Staff!"

5
07/03/2018

I recently booked a room at this hotel using a third party website. I made the reservation for the same day at about 11pm, which caused a problem on the website and automatically listed "today" as the following day, I assume because we booked the room so close to midnight. Well, we called the third party website to sort things out and they were totally helpful. Then I attempted to call the Best Western-- wow, what a difference. The Best Western manager Britney was very warm and helpful. They worked quickly to help me out, even though the hotel was in no way at fault. The hotel spoke with me and Priceline separately about four different times, which is going above and beyond what they had to do. I eventually got refunded by the third party website, only because the Best Western was so persistently kind. I am grateful. With such professional, warm staff, I will certainly stay at this hotel the next time I make a trip to New Orleans. They turned a bad experience into a good experience. Thank you again, Britney!

"Not a Plus"

3
04/03/2018

We have stayed at many Best Western properties. Pros: Cordial night clerk, bed was good, large screen TV w/good channels, ok wi-fi, AC quiet. Cons: Towels were small, few and scratchy, no lotion provided in room, breakfast-stale muffins and bread, watered down eggs, fire alarm went off but no one notified us to leave room or gave any instructions or information as to why. Overall just not the quality we have experienced from Best Western Plus Hotels.

Martin P, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear Rebecca B. Thank you taking the time to review our hotel. We regret you didn't see us at our best and hope you'll give us another opportunity to impress you. Thanks

"Would stay here again"

4
10/02/2018

Great hotel! Breakfast was fantastic! Biscuits were nice and warm, perfect for putting gravy over. Eggs were great, one day they were circle shaped next day they were triangle with cheese and peppers inside, yum! Staff was friendly and had told for Mardi Gras in New Orleans. There was a landline phone hanging on the wall in the bathroom, I've never seen that at a hotel. The room had there landlines. The only downside was the distance from New Orleans if you want to see parades, there are a few that are a couple blocks from the hotel.

"Nice stay!"

4
21/01/2018

This Best Western offers clean rooms and good service. There is free parking and internet to all guests. It is centrally located right off the freeway. Highly recommended to anyone visiting the New Orleans area.

"Great Stay!"

5
12/01/2018

While my wife was recovering from a medical emergency at the hospital, my daughter and I stayed with the Best Western hotel, which overall was a very good experience and convenient to the hospital, with many restaurants near by.

"Overdue reconnect w/home!"

4
11/01/2018

Mom's getting older, Ive lost sooo many influential people last year, and I just needed to be home again. So me & mom stole away for a quick pop up visit. Felt good being home w/familiar people, rules, & personalities. OMG, I could go to Walmart & buy liquor. On a Sunday. Before noon. King Cake, seafood, all my favorite restaurants. Basically, I visited most all I needed to see, put flowers on dad's grave, & realized just how much I'm missed & have been missing. Best Western was a convenient, familiar, comfy spot that provided stellar service for me to rest. Thanks, I can't wait to come back.

"Nice, accommodating hotel!"

5
06/01/2018

Dennis was extremely helpful at the front desk with helping us with our reward points and very patient & friendly. Our room was very nice & clean. Breakfast was cheese grits, eggs,french toast sticks,hashbrowns, sausage, oatmeal,fruit, bagels,etc. We would definitely stay again. Quiet also. I would stay here again!

Martin P, Manager at Best Western Plus Slidell Inn, responded to this review
Dear Felicia, Thank you so much for taking the time to complete a trip advisor for our hotel. We are glad you came to stay with us at the Slidell Best Western Plus Inn, as well we are pleased you got to take advantage of our 10,000 point reward stay promotion we had going. Our staff to do all they can to exceed each guests needs and expectations. We look forward to your next visit to our locations Felicia, and hope you have a wonderful new year!

"Home away from home"

5
02/01/2018

Always a great value and we have stayed here so many times it just feels like home. The breakfast is always delicious, fresh, and well stocked. The staff always very hospitable and helpful. The hotel is clean and conveniently located.

Martin P, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear Mchllcagles, Thank you so much for this wonderful review. We appreciate your feedback so much. We strive to provide excellent service with a clean and comfortable stay. Thank you for noticing our efforts. We hope that you will return the next time you are passing through. I will be sharing your feedback with my entire staff. From all of us at the Best Western Plus Slidell Inn , Have a Wonderful New Year!

"Nice hotel. There credit card system is suspect"

3
02/01/2018

Actually will not be certain if what was charged in my card. My bank says that my card was authorized. They say no they used 3 different cards when I was told they needed a second. Money was available on everyday. WAS LOCKED OUT OF MY ROOM bc of this. Other wise. Your basic 3 star hotel. Clean and decent accommodations Area has many places to eat or shop

Martin P, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear trippster69 I would like to thank you for choosing to stay with us during your travels. I am sorry for the experience that you encountered with our night clerk, but am very pleased to hear that our morning clerk resolved the issue. I hope that you enjoyed your rest, breakfast, and other amenities during your stay. We hope to see you again the next time you are in the area. Thank you

"Second Stay, Just as Pleased as the First"

5
21/12/2017

I stayed here during hurricane Irma when I fled from south Florida to use the time off to spend with my boyfriend in Slidell. It's great quality for the price and I have absolutely no complaints. It's quiet and the staff are courteous.

Martin P, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear 470rherb, Thank you for choosing to stay with us again, we are glad you had a wonderful stay and we look forward to your next visit.

"Overnight stay before a cruise in NOLA"

4
19/12/2017

Clean, friendly, comfy bed and well appointed room. A free breakfast bar. Also a small gym and outdoor pool (we stayed in December so we didn't use the pool) Easy off and on from I-59 We were on our way to the port of New Orleans for a cruise. It is thirty minutes from this motel. Perfect place to stop. Nice restaurants, shopping and Walmart nearby.

Martin P, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear Debbie, We are so grateful for the in depth review you gave us. We do our best to make sure that we have something for every guests need, and our location is most definitely located to many attractions. We hope to see you again,

"Nice people and good breakfast"

4
15/12/2017

We stayed because our home had no electricity for the weekend because of snow. We had our kids with us. The rooms were clean, the price was good, but there was some noise in the hotel and would not allow us a late checkout the next day because we were not sure when the power would be on. There is a nice breakfast buffet included hat we enjoyed . Would stay again if necessary . Close to many reataurants. Pillows were nice but mattresses were pretty old.

Martin P, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear Jennifer, I am sorry you lost power due to snow, but we are glad you chose to stay with us here at the Best western plus Slidell Inn. We do our best to have great amenities for our guests, like our hot and hardy breakfast to start their day. We hope to see you under better circumstances in the near future. Safe travels.

"Pleasant Stay - Great Breakfast"

5
14/12/2017

The room was very good, I loved having breakfast on the site. I had healthy choices. The bathroom had great water pressure (wonderful shower), and I liked the sink in the room instead of the bathtub area.

"Satisfied"

5
13/12/2017

The rooms were clean and accommodating, location left a little to be desired just in a real congested area overall a satisfying experience, The front desk employees work for and would polite and friendly

"Extended Business Stay"

4
08/12/2017

Stayed here for 4 weeks. Staff was very friendly and offered advice on restaurants and activities. Coffee was not the best, and breakfast was ok, but the hotel is right behind a Chick Fila. Room was clean and well maintained.

"Perfect spot for a weekend getaway!"

5
04/12/2017

Breakfast was delicious!! Rooms were super clean and very spacious. Would stay again. Didn't get to use the outdoor pool but it looked very clean. Staff was friendly. Supplied me with free razor and toothbrush/paste since I forgot mine.

Martin P, General Manager at Best Western Plus Slidell Inn, responded to this review
Thanks for your kind and detailed review, which I'm certain will be an aid to others. We appreciate your taking the time to write about our hotel , and sincerely hope you choose to stay with us again. We work hard to be both a good value and a great place to stay . We hope you choose to stay with us again soon.

"Clean Hotel. Well maintained"

5
01/12/2017

I stay in a lot of hotels & can say that they really try at this one. Very well done for the price. This is a great hotel to stay at. Comfortable beds, nice breakfast friendly staff. You can never judge a hotel by the people that stay at it, but you could tell that they try to accommodate everyone.

BWPLUSSlidellInn, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear Trishazh79, What a wonderful review you left us! I'm so glad that we were able to provide a great stay here at the Best Western Plus Slidell Inn. My staff and I strive to provide our guests with great customer service and a clean, comfortable hotel. We look forward to serving you the next time you are passing through. Take care!

"Over night stay"

1
25/11/2017

This was a horrible night. Three men came in to the room next to and were extremely loud, waking us up. They were continually talking extremely loud in a foreign language. We called the front desk to complain. The desk clerk called the room and they just laughed about it. The same three were at breakfast with the same attitude. I feel that they should have been evicted. We got no sleep after midnight. The desk clerk did not care. We talked to the manager the next morning, he seemed concerned and was going to consult with his boss. I wrote a poor review to Best Western. I got a reply from the Hotel Management saying they would try to do better in the future, but offered no compensation to me. I will not visit this hotel again. My rating is very poor overall.

BWPLUSSlidellInn, General Manager at Best Western Plus Slidell Inn, responded to this review
It was a pleasure talking to you over the phone regarding your stay. I am happy we were able to resolve these issues and have a positive outcome. Here at Best Western Plus Slidell Inn, we strive to take care of our guests and make sure that their stay is relaxing and comfortable. We are looking forward to welcoming you back. Safe travels!

"Nice clean hotel"

3
25/11/2017

Nice hotel, close to freeway, free parking and free breakfast. Rooms are clean and breakfast had a decent variety. Location was nice with a variety of restaurants & gas stations nearby. Will stay again if we're in the area.

Martin P, General Manager at Best Western Plus Slidell Inn, responded to this review
Thank you for choosing us. We're glad you were pleased with your choice. Your kind words mean a lot to us. We want to give every guest the best in service and accommodation. We appreciate your taking the time to provide us with feedback. Safe Travels.

"Slidel Best Western Plus Awful!!"

1
19/11/2017

Do not stay here we were disgusted with our room it stunk terribly! The very strong mold smell was causing us to get headaches and when we reported that and the urin smell on the floor the clerk acted like it was no big deal. Did not offer to check it out or move us to another room. And when we abruptly left she did not bother to ask why or offer any discount or refund! We pd 100 for that room and it was rated a 3 star! It is NOT worth that!!

BWPLUSSlidellInn, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear Y3246JDjuliaw, It was wonderful speaking with you over the phone. I'm so glad we were able to resolve any issues you had with the hotel and staff. Your feedback is always important to us. We look forward to seeing you again the next time you are in the area.

"Affordable Accomodation with Reach to NOLA"

5
16/11/2017

I was actually impressed by this hotel. The presentation of the hotel was generally great. I appreciated the free breakfast, which was good. It seemed like there was no hot water dispenser for tea (had to ask for this personally). The staff overall were friendly and helpful.

BWPLUSSlidellInn, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear ibibi0, Thanks for taking the time to review our hotel. I'm glad you enjoyed our free breakfast as well as the service our staff provided. We look forward to seeing you on your next visit to the area. Warmest Regards Martin Patel GM

"Could Have Been Better"

3
16/11/2017

The room as a bit cramped. The lobby was also rather small and had an odd layout. The parking lot was extremely tight. I was concerned several times while going in and out that I might hit someone else's car. The beds were ok. Overall pretty clean except for the vent in the bathroom by the toilet. It was caked with dust on the inside and looked liked it has never been cleaned. Seriously, it was really gross!! I did inform the front desk clerk. Staff was ok. The lady at check in was much friendlier than the gentlemen at check out. Don't get me wrong, he wasn't rude, mean, etc., just didn't have much of a personality. Can't say anything regarding breakfast as we did not consume any. Did have in room coffee, but we weren't impressed. Even though our stay was acceptable I'm not sure I would stay there again. I feel like the room size and overall quality of the hotel didn't justify the price we paid.

"5 stars"

5
08/11/2017

The hotel very quiet. Was well worth the money.Would stay again. The room was very clean . Would recommend this to friend. The staff was very friendly. The food was good as well. You can tell there trying to make a lot of improvements.

"Over night stay"

3
21/10/2017

It is an older hotel, so we could see it was not in the best condition. Great location, near restaurants, gas stations, and easy access to the freeway. Good breakfast and great coffee! It was a bit pricey for the condition.

BWPLUSSlidellInn, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear Millie S, We appreciate you taking the time to review our hotel. We're glad you enjoyed your stay with us, and had a hearty breakfast to start your day. Our location is very convenient with loads of dining options, some don't even need you to drive. We hope to see you again in the future. Warmest Regards, Martin Patel, GM

"Slidell area motel"

4
06/10/2017

Driving through the parking lot is not easy , especially at night.. All else was as good as a motel can be . Food not great , but adequate . Saves a ot of time from having to leave for an outside restaurant .

BWPLUSSlidellInn, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear pjpmck, Thanks for taking the time to review our hotel. We hope to see you again in the future. Warmest Regards, Martin Patel GM

"Great stay"

5
02/10/2017

I had a great stay at this location! The only issues I had is the parking is kind of tight and so is the breakfast area. Just a little too cramped to try to fix breakfast. Even though our room wasn't ready when we arrived, Dennis was very pleasant and assured us that our room would be ready within the hour. Which it was. Thank you Dennis and staff!

BWPLUSSlidellInn, General Manager at Best Western Plus Slidell Inn, responded to this review
Thank you for taking the time to review our hotel. We appreciate your loyalty to Best Western. I hope you took advantage of our great DOUBLE Point promotion, and be sure to look out for TRIPLE POINTS!!! in December. Thanks again. Warmest Regards, Martin Patel

"Okay...but would not stay here again"

3
24/09/2017

The staff was good and the rooms were fine. However, BW only offers one type of pillow and they need to change that. It is too fat for us. Also, in this hotel you can hear sound from a room above. The room upstairs from us had people coming in at 10 pm and stomping around until midnight...and then again starting at 6 am.

BWPLUSSlidellInn, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear Travel-Bug-369, Thank you so much for staying with us. We're glad our staff took care of you, but regret you were not able to get a peaceful night's rest. That's not the norm for our guests. We do hope you will give us the opportunity in the future to show how quiet our hotel really is. Warmest Regards, Martin Patel, GM

"Nice stop"

4
23/09/2017

Good place . Easy access. They had nice clean rooms. But the ice machine on second floor was not working. The door to outside on right side of building didn't lock. I was impressed with the nice comfortable bed.

BWPLUSSlidellInn, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear Tina V, Thank you for staying with us. We're so glad you had a wonderful nights sleep with us. We look forward to seeing you again when you're in the area. Warmest Regards, Martin Patel, GM

"Nice Place"

4
18/09/2017

Staff was very helpful and friendly, Different hot breakfast everyday. Close to New Orleans for party and fun or just take in the sites. Not far from the WWII museum and Mississippi's gulf beaches. Great price for the location. Many restaurants walking distant.

BWPLUSSlidellInn, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear P1405CLjamest, Thanks for taking the time to review our hotel. I'm glad you enjoyed the variety of our breakfast as well as the convenience of our location and all there is to see and do in the area. We look forward to your next visit. Warmest Regards, Martin Patel GM

"Best Western Slidell"

4
14/09/2017

The rooms were clean. The Friendly staff was much appreciated. Breakfast was tasty and had a array of breakfast choices. We requested a roll-a-way and it was already in roomwaiting for us. The pool was refreshing after a day of traveling. We were running from Irma (hurricane)

BWPLUSSlidellInn, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear Susan C, We're glad we could make your stay an enjoyable one, during such a stressful time. We hope to see you again, under better circumstances, in the future. Warmest Regards, Martin Patel GM

"A late stop"

3
19/08/2017

Needed a hotel for a few hours that night.. We got to Slidell around 12:30 a.m. Stayed here a few hours to rest before a swamp tour then on to New Orleans. Not quite worth $105 for a Thursday night but gave us a place to lay our head.

BWPLUSSlidellInn, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear 4meals, We're glad you found us so late at night, and that your stay was a safe and comfortable one. We do have some great promotions that can save you a lot of money, as well a deeper discounted rate for being a BW Rewards member. We hope to see you again, whether you're passing through, or here on vacation. Warmest Regards, Martin Patel GM

"Great Place to Stay"

5
19/08/2017

Very comfortable, recently renovated. 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48. Are you happy now?

BWPLUSSlidellInn, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear 482delk, Thanks for taking the time to review our hotel. We're glad you had a comfortable stay. Warmest Regards, Martin Patel GM

"Stop for night on way to florida"

3
14/08/2017

Hotel was undergoing renovations. Would have been nice if they had this info on their site as we would have stayed somewhere else. The breakfast was not very good and the rooms need updating so I can see why they are doing renovations. On the plus side, the customer service was quite impressive which is why I gave the hotel 3 stars.

BWPLUSSlidellInn, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear danirose2, Thank you for taking the time to review out hotel. We would love for you to come stay with us and try our new and improved breakfast. We're sorry you didn't see us at our best, but we really think you'll love our new look. We appreciate you being an Elite Rewards member, and hope to see you again soon. Warmest Regards, Martin Patel GM

"Great motel at a Great price"

5
14/08/2017

Very clean looks like carpet and beds had not been long replaced, everything worked, AC took a little bit to cool down but room was not hot. Very updated motel but they are working on updating the lobby . Friendly staff also makes for a great stay. was a little hard to find since it is behind another motel and a business but is worth looking for..

BWPLUSSlidellInn, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear sbjohns1, Thank you for taking the time to review your stay with us. We're glad your stay was a pleasant one and look forward to seeing you again. Warmest Regards, Martin Patel GM

"funeral"

1
10/08/2017

Terrible service at this hotel! there was wet carpet and a terrible smell..and the so call manager dennis did nothing to resolve it, not even an offer to move us to another room.we only stayed there because it was closer to missssippi. we will never stay at that location again. we were there for a funeral, which made it even worse.

BWPLUSSlidellInn, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear larrymT1143AA, We sincerely apologize for not being able to make your stay more comfortable, during a stressful time. We hope you will allow us the opportunity to serve you again in the future. Warmest Regards, Martin Patel GM

"Our stay at BW Slidell Inn"

4
08/08/2017

We did not encounter any issues during our stay at BW Slidell Inn. The front desk staff and other staff at the hotel were very kind, helpful and offered good suggestions for our visit to New Orleans! Will stay again.

BWPLUSSlidellInn, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear SheenaMJames, Thank you for allowing us to make your vacation a memorable one. We hope to see you again when you come to New Orleans. Warmest Regards, Martin Patel GM

"Always the Best"

5
06/08/2017

I never stay anywhere else when I am traveling in the Slidell, LA area. This property always has in the past and continues to provide amazing service, quality accommodations, excellent breakfast and wonderful amenities (pool, work out room, etc). I have no reason to even check out any other hotel. I am sold on this one!

BWPLUSSlidellInn, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear Jan292, Its always a pleasure to serve you. We love making you smile. Till we meet again, safe travels. Warmest Regards, Martin Patel GM

"Excellent Stay"

5
06/08/2017

I always stay here when vacay in or near New Orleans. Very reasonable rates, pleasant staff. Although on-going lobby renovations were in swing, dust was controlled, lobby was clean, quiet, and the front desk clerk was pleasant. Breakfast held conviently in nearby lobby area and was served hot. I was also allowed early check in. The hotel is located around the corner of choice restaurants to include 2 of my favorites, Baskin Robbins, and a beautiful Mexican restaurant named carreta's. Hope you choose BWP for your next visit to Slidell, I know I will.

"Too expensive"

4
03/08/2017

Very good, clean hotel. Nothing wrong with the hotel itself, just the price tag. $93.00, including tax, is WAY too much to pay for a mid-week stay. I could find a smaller name hotel that would be about as comfortable, for $15-$25 cheaper per night. Best Western needs to lower their price quite a bit if they want me to keep staying there.

BWPLUSSlidellInn, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear F7131WLrobertb, Thank you for taking the time to review our hotel. Being located so close to New Orleans, the rates for 3 star hotels, during he summer break, in this area, are typically in this range. You'll find after the summer travel season is over, they do change, just like in every other destination market. Joining the Best Western Rewards program is a great way to enjoy deeper discounts and free night stays. We look forward to seeing you again. Warmest Regards, Martin Patel GM

"We are Retired and enjoy traveling"

5
31/07/2017

When we travel we look for a safe place to stay and the security of our vehicle. With this at BW we also get breakfast, confortable room and very polite staff. We try to stay at BW but not always successful.

"Clean and quiet"

4
25/07/2017

Stopped here for the night while en route to TX. Stayed here with my husband and our 4 children. The room was clean for the most part. The staff were very friendly. The only complaint I have is that the rug felt sticky and oily and the sheets felt damp as if they didn't dry them enough. I would've said something but we were so tired we just fell asleep. In the morning the continental breakfast was good. My kids wanted waffles but their waffle maker was not working. Checking out was quick and the attendant was super friendly, giving us suggestions to kid friendly places to visit in Houston.

"Quiet and nice"

5
24/07/2017

This hotel was very unethical and nice. They were doing construction so you couldn't use the front door, you had to come in through the side. Working with he public, I however understand, if you want improvement and you want expansion you must do construction. Nice breakfast, clean room, friendly staff.

"Nice, but smelly"

3
21/07/2017

This is a decent enough place, but the rooms smell moldy. It was clean, the bed was comfortable enough. Breakfast was average, not excitingly special, but good enough.. they had bacon and that is good. I don't recommend staying in Slidell unless you are really tired. It is kind of a sketchy town.

"We love this place"

5
19/07/2017

Anytime we come to Slidel, LA we stay here. The customer service is amazing and rooms are all ways clean and smell good. Brittany is AWESOME!!!!. we were checking in and I had become sick with fever on our drive and felt horrible. Our room was not ready yet so she put us in a different room and upgraded us. Bless her heart. It meant to world to me to beable to get checked in and lay down. Thank you Brittany and Slidell you rock!!!!

"Overall Good Stay"

5
16/07/2017

Only downfall was a/c not keeping up with the extreme heat during the day, very low water pressure in rooms and slow internet and the pool was a lot dirtier than the pictures show online. Other than that everything was great! Great location, comfy beds and pillows, good free breakfast, friendly service and clean hotel.

BWPLUSSlidellInn, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear U3587PKmattk, Thank you for taking the time to review our hotel. We agree Louisiana summers are extremely hot and humid. I'm glad you had a great nights sleep and a hearty breakfast to start your day. We look forward to seeing you again soon. Warmest Regards, Martin Patel GM

"Best Western Slidell"

4
11/07/2017

Very nice hotel! Didn't expect to be stopping here, but I'm glad we did. Ate dinner a very nice local place and got some rest. Great service from the staff! The only real "problem" was finding it, the navigation on my phone took us a roundabout way and it was a bit hard to find the entrance.

Lauren G, Director of Sales at Best Western Plus Slidell Inn, responded to this review
Thanks for taking the time to write a review. We are glad that you stop by and stayed with us. Our staff strive to make each guest feel as though they were at home while away. Your comments are important and we will strive to improve. Hope to see you again soon.

"Awesome Experience!"

5
10/07/2017

It was a very clean and friendly place to stay! They were willing to help us with any questions or requests we had! I was very impressed! I would strongly recommend this hotel to any families headed on a vacation. It was our first family vacation and we enjoyed the stay!

Lauren G, Director of Sales at Best Western Plus Slidell Inn, responded to this review
Thanks for the awesome review. Our staff take great pride to make sure you have an enjoyable experience. Hope to see you again real soon.

"No customer service!"

1
10/07/2017

This hotel's staff is the worst and does not offer solutions to issues. The staff is not professional and do not know what customer service means. We will never stay at this hotel again and will never recommend them.

Lauren G, Director of Sales at Best Western Plus Slidell Inn, responded to this review
Thanks for taking the time to write a review with your concerns. We will address this issue with the department head and will strive to improve for excellence. Thanks again for addressing your concerns. We hope you will come back so we can show you our southern hopsitality.

"Great Value"

5
09/07/2017

Rooms clean, good internet service, bed comfortable. Kids liked the pool. Location is easy access to interstate and some good local restaurants. For a weekend trip great value. Front office and cleaning staff very friendly and accompanying.

Lauren G, Director of Sales at Best Western Plus Slidell Inn, responded to this review
Thanks for writing the awesome review. Our staff take great pride to make sure your stay is your home away from home. We hope to see you again real soon.

"Not the worst place we've stayed. "

2
09/07/2017

We only stayed one night. The room was clean...the best part. Older hotel, very hard beds, lots of noise from the air conditioner (which didn't cool very well). Decent place to lay your head if you can ignore the noise and hard beds. Shower water pressure was ok. Continental breakfast was, well, continental. Not the worst place we've stayed but I wouldn't run back.

Lauren G, Director of Sales at Best Western Plus Slidell Inn, responded to this review
Thanks for taking the time to write a review. Your comments are important to us. We are glad that you were happy that the room was clean. Our housekeepers take great pride in their work. I am giving your concerns to the department head to correct the issue and hope you will come back so we can show you our improvements.

"One stop on our vacation. A passing through place to stay."

5
04/07/2017

Our experience was great in all areas of this hotel. Wonderful place to stay!!! Staff was great. Outside and inside of hotel was very neat and well kept. Breakfast was really good, and our room was so clean and, and the decor and layout of it was absolutely great. Bed was amazing!!!, and that's a big plus for me! Was a wonderful experience. Would recommend this hotel to anyone!

"An okay place for a night to sleep"

3
30/06/2017

My family of 4 stayed here for one night in June 2017. To me it is just a basic hotel with a free breakfast. Nothing special, nothing bad. The room was comfortable and the air conditioning worked fine. The breakfast was fine, about what I had expected but the space was very small and congested during breakfast. They have a small, outdoor, saltwater pool. While I was there they had a group of no less than 15 young (6 yrs old?) girls softball players staying. They were running around screaming everywhere they went. They were even running up and down the halls at 9:30 at night. This really wasn't the hotel's fault, it was the parents not being parents. I actually heard the manager tell someone in the group that they must quiet down due to the complaints received. Oh, free cookies at the front desk too!

Lauren G, Director of Sales at Best Western Plus Slidell Inn, responded to this review
Thanks for taking the time to write a review. I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for your next stay. Hope to see you again soon. Sincerely, Lauren Gibson, Sales Manager.

"Family"

5
25/06/2017

Best Western Plus has been my choice hotel in Slidell for the past 3 years. They are always clean and so very hospitable. The location is most convenient and the breakfast is always great. It's my first choice in Slidell always for my dollar.

Lauren G, Director of Sales at Best Western Plus Slidell Inn, responded to this review
Thanks for writing a review. We are glad that you chose Best Western Plus as your hotel of choice. We strive to make you feel at home while you are away from home. Hope to see you again real soon.

"5+ STARS!!!!"

5
25/06/2017

From the start everything was WONDERFUL!!! The breakfast was delicious and there was a wide variety of foods. The staff was very kind and helpful. The fitness center was great as well as the pool. Nothing negative to say at all!!!

Lauren G, Director of Sales at Best Western Plus Slidell Inn, responded to this review
Thanks for taking time out of your busy schedule to write a wonderful review. Our staff take great pride to make sure you feel at home while away from home. Hope to see you again real soon.

"Nice experience and a great sleep."

4
23/06/2017

It was late. I was exhausted. I tried to do the Hotels Tonight app and ended up across the interstate and wouldn't even enter the building. I drove to the other side of the interstate and walked right in and was helped by the nicest lady. She even met the online price for me and set me up. I was there just to shower and sleep but being by myself I wanted to feel safe too. This fit the bill. The bed and shower were perfect. Breakfast wasn't great aside from the waffle maker. Everything was cold and the other guests and I sat and watched an employee stock up on her breakfast. Nothing wrong with that, just a bit odd at the sheer quantity she was grabbing. Lol. I'd stop here again and recommend it to everyone.

Lauren G, Director of Sales at Best Western Plus Slidell Inn, responded to this review
Thanks for taking the time to write a review. Your comments are very important to us. I am glad that the Guest Service Agent was nice and accommodating. Our staff strive to make each guest happy and comfortable. Your comments are very important to us and will address your concerns with the department to fix. Hope to see you again soon.

"Great hotel"

5
21/06/2017

Extremely clean and super friendly staff! Kate the nice British girl at the front desk pointed out a few good restaurants to eat. She was super nice and good with directions. I would definitely stay here again when I decide to return for a New Orleans trip.

Lauren G, Director of Sales at Best Western Plus Slidell Inn, responded to this review
Thanks for taking the time to write a review. I will show Kate your kind words about her. She does take great pride in her work and is an asset to our company. Hope to see you again real soon. Thanks again!!

"Travel"

5
19/06/2017

Excellent service and particularly pleased with service at the front desk. Kate and Dennis were wonderful and so helpful. Our 2nd trip back to this hotel. We had to travel for a family emergency and did not arrive at the hotel until after midnight and the front desk personnel made check in so simple. We are grateful for the kindness shown to us at this most difficult time.

Lauren G, Director of Sales at Best Western Plus Slidell Inn, responded to this review
Thanks so much for the awesome review. Kate and Dennis strive to make sure you had an enjoyable and memorable experience while you were away from home. Looking forward to seeing you again real soon.

"Good value"

4
19/06/2017

Nice rooms & breakfast. Only complaint was the oatmeal was barely warm and we wish the pool was larger... the motel 6 a block up had a pool 2x as big. Friendly staff. King size bed was comfy with plenty of pillows.

Lauren G, Director of Sales at Best Western Plus Slidell Inn, responded to this review
Thanks for taking the time to write a review. I have contacted the Breakfast department about your concern with the oatmeal. We strive to make each guest have an enjoyable experience and feel like they are home away from home. Hope to see you again real soon.

"Good value, clean and well maintained."

5
14/06/2017

All front desk staff encountered were excellent-very helpful, friendly and professional. My 3rd time and would stay again. This property is wonderful. You get a good value & property is clean and well- maintained. This was third year I've stayed here on way to Florida & I think they've even refreshed decor and mattress again so all stays fresh and clean

Lauren G, Director of Sales at Best Western Plus Slidell Inn, responded to this review
Thanks for the awesome review. I'm glad you had a great stay and hope to see you again soon.

"Great Hotel; Great Experience"

5
13/06/2017

Needed a place to stay overnight after attending a wedding in Florida. The location was convenient and easy to find. The room decor was modern (not outdated), bed was comfortable, and the breakfast selection was great!

Lauren G, Director of Sales at Best Western Plus Slidell Inn, responded to this review
Thanks for taking time out to write a kind review. Our staff take great pride to make sure you have a wonderful stay and feel like you are at home. Hope to see you again soon.

"Great hotel"

5
13/06/2017

We had a great two day stay at this hotel. Extremely clean and very helpful staff. Breakfast was really good. Many hot items to choose from and different on both days. Did not hear our neighbors, very quiet. Beds very comfortable. Had read that some people had trouble finding it. We used google map and had no problems. Will be staying here again when we visit New Orleans again.

"Disappointed"

5
09/06/2017

Disappointed. Breakfast lady picked up breakfast well before time was up and two boys were trying to get something to eat. I had to ask the lady for a plate for hem and I had to get their silverware. Asked one lady for help and she kept going because she did not understand English.

Lauren G, Director of Sales at Best Western Plus Slidell Inn, responded to this review
Thanks for taking the time to write a review. We take all concerns seriously and will address the department to ensure that we improve and exceed your expectations so in the future your concerns are fixed. We strive to make each guest feel at home while away from home. Hope you will give us another chance to show you we care and have improved.

"Thank You For the Front Desk Personel (Brittany)"

5
07/06/2017

I rolled in on saturday no reservation,or where i was going to stay when i got into the area. But Brittany checked rooms for me to see what she could do for me .I needed atleast 4 days . and shore as it is she foun d a room that a man just gave up cause he didnt like it . I LOVED IT :) . i will use Best Western Again and Again in the future i have been treated like it was home . :) And i was the guy who roled in on a saturday with no reservations and the scedule showed all booked . And shore it to be Brittany found one for me and for the days i needed . So thanks again Best Western Managment for having a dedicated person that cares about a service and a quality with it and thats being treated like a person (Thanks Brittany) Have an Amazing Day to all at the Best Western here in slidell LA. Sincerely Justin Holloway

BWPLUSSlidellInn, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear Justin Holloway, Thank you for taking the time to review our hotel. We're glad your stay was a comfortable one. I hope you've joined our Rewards program, our summer promo has just started. Warmest Regards, Martin Patel GM

"Nice people, poor cleanliness."

3
04/06/2017

My husband and I stayed at this location from June 3-4, just one overnight on a road trip. We are diamond select members and are not strangers to the Best Western chain. Brittany greeted my husband at the front desk and was absolutely charming. Very professional, and clearly exhausted from all of the customers in the lobby, she went above and beyond to make us feel welcome. When we entered our room, everything appeared clean until there were a plethora of long silver hairs found throughout our room. Not to mention a USED band aid stuck to the night stand beside the bed. We laughed it off, but it was a very unpleasant sight, all of it.

BWPLUSSlidellInn, General Manager at Best Western Plus Slidell Inn, responded to this review
Thank you for taking the time to review your stay. I'm sorry your rooms wasn't upto our usual standards. I have shared your observations with the staff and we will work to improve the areas of deficiency. Warmest Regards, Martin Patel GM

"Great hotel "

5
03/06/2017

Great room for the night! Brittany at the front desk was extremely helpful! Room was very clean, and despite what other reviewers said, it isn't difficult to find. We will definitely stay here again next time we come through.

BWPLUSSlidellInn, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear Brandyn L, Thank you so much for reviewing our hotel. We're glad your stay was a comfortable one. We look forward to seeing you again, when you're in the area. Warmest Regards, Martin Patel GM

"Hard to Find, Don't Bother"

2
02/06/2017

There are two over-twenty-foot-tall signs on roads ...nowhere near the hotel. My GPS drove me around for about ten minutes before it could find the place. As I walked in, the customer in front of me was complaining about the fact his GPS could not find the place. The room was adequate. However, for a good hotel, the bath towels were small ... like hand towels. Although the shower and commode are enclosed and the sink is outside in the main room, we were given one small piece of soap for the room. When we tried watching TV, the channel guide on the remote control did not work and there was no written guide to the channels in the room. In the morning (first day of three day stay) we left to explore New Orleans. When we returned in the middle of the afternoon, The sheets had been removed, but the room had not been "made up." We had to call twice to get someone to bring us sheets. I found that rather shabby for the price I paid. When we tried to eat the free breakfast, we could not sit. The tables were all filled with people and kids eating, drinking coffee or just sitting talking on their phones. I don't know the solution to this problem, but your free breakfast was not available to us. I actually chose this hotel because it was priced above most of the other hotels in Slidell. I won't stay there again.

BWPLUSSlidellInn, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear R9100YDdonh, Thank you for taking the time to review our hotel. I'm sorry you had such difficulty following our signs, with the heavy holiday traffic, I can totally understand how challenging it can be. Our breakfast is especially popular with families on holiday weekends and so for this reason we provide extended hours on Saturdays and Sundays. We appreciate your loyalty to Best Western and hope you received your Rewards points and signed up for the latest Summer promotion. Warmest Regards, Martin Patel GM

"Great location for the price!"

4
30/05/2017

This particular hotel has great accommodations and it's within walking distance to many eatery's. The pool isn't that big but it's suffice. I would definitely recommend this hotel for group stay. The staff made it easy for groups to stay together on the same floor.

Lauren G, Director of Sales at Best Western Plus Slidell Inn, responded to this review
Thanks for writing a great review. Our staff take great pride in their work to make sure each guest has a very enjoyable and memorable stay. We hope to see you again soon.

"Best Western Plus in Slidell"

4
23/05/2017

Feeling happy in Slidell,Louisiana. Experience was very nice. Room and area very clean. Breakfast had a variety and it was good. Coffee was fresh and hot with variety of creamers. Staff was available to always lend a hand if needed and to refill items.

BWPLUSSlidellInn, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear 419wandal, We're so glad you had an enjoyable stay with us. We agree with you that a great breakfast makes for a wonderful day, and I'm glad we were able to start your day off in a good note. Warmest Regards, Martin Patel GM

"Very happy "

5
21/05/2017

Toni that works at the front desk is a sweetheart. I don't usually review hotels but Toni made our stay wonderful. She made more cookies for us because we missed the first batch and anticipated our need for pool towels. The rooms were clean and modern. PLUS - the A.C. was appropriately sized for the room.

BWPLUSSlidellInn, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear Alison W, Thank you for taking time from your busy day to review our hotel and staff. I'm glad we were able to make your stay an enjoyable one. We hope to see you again soon. Warmest Regards, Martin Patel G.M.

"Great accommodations for the price"

4
18/05/2017

Great rooms and amenities for the price. Brittany was super helpful with working large group reservation. She was extremely accommodating. Easy access to NOLA or Gulfport. Plenty of local shops in the area.

BWPLUSSlidellInn, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear jameslovenstein, Thank you for taking the time to review our hotel. The New Orleans French Quarter is a short 25 minute drive from our hotel, and with our FREE parking, staying at the Best Western PLUS Slidell makes a great alternative to the bustle of downtown. Warmest Regards, Martin Patel GM

"Nice stay"

5
15/05/2017

Very clean rooms. Britney was very helpful. She knew the area pretty well. Parking is limited or tight. Food was typical best western. Easy check in and check out. Will stay again if ever in the area again.

BWPLUSSlidellInn, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear john78251, Thank you for taking the time to review our hotel, and your stay. We appreciate your loyalty to the Best Western brand. I hope you have taken advantage of our latest Best Western Rewards promo. A FREE $25 gift card, if you were charged baggage fees on you last flight. We look forward to seeing you again soon. Warmest Regards, Martin Patel GM

"Just passing through"

5
15/05/2017

Loved the Best Western Plus. The staff was very helpful, especially Kate. The hotel was clean and the rooms were spacious. We had a great overall stay. I will stay here again and definitely recommend this hotel to others.

BWPLUSSlidellInn, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear kshort8333, Thanks for taking the time to review your stay with us. I'm glad we were able to make your stay a pleasant one. See you again soon. Warmest Regards, Martin Patel GM

"Good experience"

4
14/05/2017

All staff are friendly. The rooms are nice and clean. It was an very good experience, I recommended for business travelers. The location of the hotel is helpful. There are a couple of restaurants near by

BWPLUSSlidellInn, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear Martha G, Thank you for taking the time to review our hotel. I hope your'e taking full advantage of our Rewards Program, and the latest promotion that give you a FREE $25 gift card if you had to pay baggage fees on your last flight. You can always call the Rewards department at (800) 237-8483 for details. We hope to see you again soon. Warmest Regards, Martin Patel GM

"Highly Recommended"

5
12/05/2017

Brittany is the epitome of a southern belle. Friendly, courteous and welcoming. Although I was very early on my check-in, she ensured that the specific room location I had reserved was quickly cleaned and prepared for me. Thank you Brittany.

BWPLUSSlidellInn, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear fmontanez. Thank you for taking the time to review your stay with us. Please remember to join our Rewards program fro great offers and promotions. We look forward to see you next time you're in the New Orleans area. Warmest Regards, Martin Patel GM

"Best thing they have are the employees"

5
02/05/2017

I worked all time on the road and stayed in lot of hotels between Oklahoma, Texas, Mississippi, Arkansas and Louisiana. In Best Western Plus Slidell Inn I haved one of the best experience ever. Starting with the ladies in the front desk and the ladies that served the breakfast and clean the rooms. Sometimes we asked for something special in the breakfast and they served next day. Rooms extremely clean and organized.

Lauren G, Director of Sales at Best Western Plus Slidell Inn, responded to this review
Thanks for the Awesome review. Our staff take great pride to make sure your stay is comfortable and that you feel at home. Looking forward to seeing you again real soon.

"Highly Recommended"

5
30/04/2017

A fine Best Western property. We were greeted by Brittany who was delightfully friendly and welcoming. Our room was clean, quiet, and well furnished. The property is close to numerous restaurants several within walking distance. One of the nicer motels at which we have ever stayed. Be sure to consider this Best Western property if you're ever in the Slidell area, you won't be sorry. A very pleasant experience.

"Friendly staff, very clean and comfortable. Will come back!"

5
26/04/2017

The entire staff were very friendly and tended to our needs quickly, efficiently, an professionally. We haven't been here for 10 minutes and we can already tell this place deserves 5 stars!! Brittany was very sweet and gave us a wonderful first impression. We recommend for anyone to stay here. There are an abundance of restaurants near by and New Orleans is just a hop, skip, and a jump over the bridge. No more than 20 minutes!

"Brittany was great"

5
13/04/2017

All the usual for a clean decent hotel on the road. The exceptional part is the large number of restaurants and stores within a couple of miles and Brittany's knowledge and direction to what you want. A Chinese restaurant I would have ignored from the curb appeal turned out some of the best food I have had in decades, Thank You Brittany. Longhorn was good also the second night. The location just far enough outside of New Orleans was perfect for early to the WWII museum and out of the city before dark. Good location, great staff.

BWPLUSSlidellInn, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear ddagner, It was a pleasure meeting you and your wife. The Antebellum houses you described on your travels sounded magical. I'm glad you were able to take advantage of Best Western Rewards FREE $10 gift card. We wish you carefree travels for the rest of your vacation. Warmest Regards, Martin Patel GM

"The nices place to stay and thank you Britany"

5
12/04/2017

This was a very clean and nice place to stay.The desk assistance Brittany was very nice and helpful.I would recommend this place to stay to everyone.Best Western Plus in Slidell La is the place to stay if you are traveling there way.

BWPLUSSlidellInn, General Manager at Best Western Plus Slidell Inn, responded to this review
Dear margiethiele, Thank you for taking the time to review our hotel. We're so glad you had a restful stay with us. See you next time. Warmest Regards, Martin Patel GM

"Wonderful"

5
11/04/2017

We had a wonderful stay March 2017.. Brittany was so helpful, friendly & professional… Made us feel comfortable,which was fantastic after a 8 hours drive from Lady Lake… Definitely, would stay there again..

BWPLUSSlidellInn, General Manager at BEST WESTERN PLUS Slidell Inn, responded to this review
Dear Kim L, We're glad you were able to rest and recuperate after such a long dive. We look forward to seeing you again. Warmest Regards, Martin Patel GM

"Large room and friendly staff"

4
05/04/2017

Family of 4 had a room with twin queen beds. Plenty of room and wardrobe space for 2 night stay. Room has coffee machine, fridge with small freezer compartment and microwave. Generally clean but did find a discarded false eyelash! Breakfast good and plentiful. Staff very friendly and helpful particularly Brittany. Hotel in good position with restaurants nearby

BWPLUSSlidellInn, General Manager at BEST WESTERN PLUS Slidell Inn, responded to this review
Dear choccycakelover, Thank you for taking the time to review our hotel. I'm happy your family had a pleasant stay with us as well as a hearty breakfast. Our location does have a multitude of restaurants within walking distance as well as easy access to I-10, I-12 and I-59. We hope to see you again when you're in the area. Warmest Regards, Martin Patel GM

"Place to stay"

3
02/04/2017

We stayed here from out of town for a death in the family. After we checked in and was leaving for the memorial, 3 or 4 people were outside in front of the motel with a 6 pack of beer. I didn't really care for that. I will find somewhere else to stay the next time I am down there.

BWPLUSSlidellInn, General Manager at BEST WESTERN PLUS Slidell Inn, responded to this review
Dear mdlyford, We would like to offer our condolences and regret that your visit wasn't for happier circumstances. We consider our hotel a family friendly location, and strongly discourage guests from behavior that would be considered otherwise. Thank you for taking the time to bring this matter to our attention. Warmest Regards, Martin Patel G.M.

"Spring Break"

4
01/04/2017

We stayed for 2 nights on the second night our room got a little warm. Everything else was excellent. We would stay again. Breakfast was a very nice plus to our stay but it ends a 9:00 am needs to stay open until 10:00.

BWPLUSSlidellInn, General Manager at BEST WESTERN PLUS Slidell Inn, responded to this review
Dear donnabR7468FI, Thank you for taking the time to review your stay with, I'm so glad you enjoyed breakfast. Please come and stay with us on a weekend, as our breakfast is open till later, it will also give you the chance to enjoy local festivities. Warmest Regards, Martin Patel G.M.

"Stay"

2
23/11/2016

Heater did not work in our room during the end of November. I was traveling with two toddlers. Thank god I travel with my Marine Corps sleeping system. The lack of service did not help matters either.

BWPLUSSlidellInn, General Manager at BEST WESTERN PLUS Slidell Inn, responded to this review
Dear 303cassandraf, Thank you so much for taking the time to review your stay with us. I'm sorry your stay was uncomfortable. We do our utmost to take care of our guests during their stay. Please allow us the opportunity to take care of you and your family again. We hope we have not deterred you from staying with us in the future. Regards, Martin Patel General Manager

"Good clean place. Wonderful staff"

4
22/11/2016

Went in early November and was not disappointed. Very clean, very quiet and a great place to stay. The staff is wonderful and go aboveboard to ensure that your stay is wonderful. I must put over the first Front Desk Girl. Her name is Toni... She was the best!!! Anything that you need, Toni will get it for you!... Brittany, Jessica, Kirstin and Dennis are the bomb! They went above and beyond to do what they could to keep you happy... Kudos to the whole staff...

"Nice Hotel for a One Night Stay"

4
21/11/2016

We were just passing through Slidell on our way home, so this hotel was perfect for a one night stay. The staff members were courteous and professional. The free breakfast was fantastic and the hotel was overall very clean and tidy. The rooms were updated with new decor and fixtures and were very clean. The beds were also quite comfortable.

"Inspector "

5
14/11/2016

I would like to thank Toni, Brittany , Miss Lauren Gibson and all that I have not named including housekeeping! This is a very nice place to stay. Friendly staff, comfortable beds, very accommodative to every one and we highly recommend this place and in walking distance of outside shopping mall. Will definitely stay here again! Best hotel yet!! And worth the price!

BWPLUSSlidellInn, General Manager at BEST WESTERN PLUS Slidell Inn, responded to this review
Dear Karmen L. Thank you so much for taking the time to review our hotel. We're all so happy that we were able to make your stay an enjoyable one. We hope you have a wonderful holiday season, and look forward to seeing you on your next visit. Warmest Regards, Martin Patel G.M.

"Great Stay"

4
12/11/2016

Just off I-10 and only 20/25 miles from New Orleans/French Quarter, clean, quite place to lay your head. The front desk staff is very friendly and helpful. All of the front desk personale were great but I am only going to mention Toni,( personal promise). Free Wi-Fi and breakfast. Not coffee and donuts... Eggs, waffles,sausage,bagels,biscuits and gravy,juice and more... Great place to stay

BWPLUSSlidellInn, General Manager at BEST WESTERN PLUS Slidell Inn, responded to this review
Dear Dan R, Thank you for taking the time to review our hotel. I know Toni will be thrilled to read your kind words. Here at Best Western PLUS Slidell Inn, we really feel that its our welcoming atmosphere, and the guests we connect with, that makes all the difference. We hope to see you again soon now that you're part of our Best Western family. Warmest Regards, Martin Patel, General Manager

"Great and Comfortable stay"

5
11/11/2016

Excellent value with good amenities for the money in a quiet and peaceful environment. Professional and courteous staff. Short drive to NOLA. I booked at this location after reviewing several options including New Orleans which is only a short drive away from Slidell. When comparing options this one seemed to be the best value overall. The check-in and out was quick and easy. My experience here was better than anticipated.

BWPLUSSlidellInn, General Manager at BEST WESTERN PLUS Slidell Inn, responded to this review
Dear jamesfO1127W, Thank you for taking the time to review our hotel and staff. We strive to give our guests great value for money. Our close proximity to New Orleans as well as being located at the convergence of 3 interstates, as well as a multitude of dining and shopping locations, makes for a comfortable and money saving stay. We look forward to seeing you again. Warmest Regards, Martin Patel G.M.

"Good value"

5
31/10/2016

We were pleasantly surprised at how clean and quiet our room was considering the hotel was at full capacity. The bed was comfortable, the breakfast was good, and all the electronics in the room worked well.

BWPLUSSlidellInn, General Manager at BEST WESTERN PLUS Slidell Inn, responded to this review
Dear Shelley W., Thank you for taking the time to review our hotel. I'm glad we were able to make you feel welcome, and take care of your needs. We hope you had an enjoyable trip, and look forward to seeing you the next time you're in the area. Warmest Regards, Martin Patel General Manger

"Dennis is the best!"

4
22/10/2016

Dennis was VERY helpful and courteous. He helped us with directions to the French Quarter in New Orleans. Without his guidance we could have paid up to forty five dollars for parking. However, he directed us to a safe location that was free and close to all the establishments. Furthermore, he made several suggestions for eating and shopping venues that were most beneficial to us. He made our visit there one we'll never forget. It was a blast.

BWPLUSSlidellInn, General Manager at BEST WESTERN PLUS Slidell Inn, responded to this review
Dear Jeffrey M., Thank you for taking the time to review our and hotel and staff. I too, always like to pick minds of local people, when I'm on the road. Free parking in the French Quarter is an amazing find, but please don't tell everyone our secret ;-) . I'm so glad you enjoyed your stay with us and we hope to see for Mardi Gras. Warmest Regards, Martin Patel General Manager

"Great hotel and friendly staff"

5
19/10/2016

Stayed here for one night after flying into Louis Armstrong airport. The staff was so friendly and accommodating. Fresh baked cookies were available in the afternoon. Rooms were clean and comfortable. Breakfast was good with a good variety of items. Had no problems with anything in the hotel. Since it was a short stay, we did not take advantage of any other amenities.

BWPLUSSlidellInn, General Manager at BEST WESTERN PLUS Slidell Inn, responded to this review
Dear grumpyme, Thank you for taking time from your busy day to review our hotel, and we appreciate your kind words. Our hotel is centrally located to the Gulf Coast and New Orleans, and having 3 interstates meet right at our exit, makes it a very convenient location to stop at. We hope we can serve you again the next time you're in the area. Warmest Regards, Martin Patel General Manager

"Friendly Awesome Service"

5
18/10/2016

Rooms comfortable and great staff. Lauren Gibson-manager, Toni Sevin really went above in beyond to make me aware of the area and followed up to make sure I was comfortable with my stay. I had the opportunity to call back in for more information and Kristin greeted me on the phone and answered my questions. The plus on this list cation is because of these folks professional caring manner.

BWPLUSSlidellInn, General Manager at BEST WESTERN PLUS Slidell Inn, responded to this review
Dear John H., Thank you for taking the time to review our hotel. I'm glad all our staff made you feel at home, we know how stressful it can be when travelling. We feel that your stay with us should be the bright spot in your journey. Thanks again, and we look forward to your return. Warmest Regards, Martin Patel General Manager

"Best Western Minus not Plus"

2
18/10/2016

Tacky shower covered closet opening. Some ones initials carved in 4 inch letters in coffee table. Picture didn't fill TV screen. 2 to 3 inch black strip at top and bottom. Was told I couldn't get a complimentary upgrade as a Diamond member because the hotel was booked. At 7 AM there was a total of 13 cars in the lots, at least a couple would be employees.

BWPLUSSlidellInn, General Manager at BEST WESTERN PLUS Slidell Inn, responded to this review
Dear marksw12. Thank you for taking the time to review our hotel. I'm sorry you didn't catch us at our best on your last stay. We take pride in our customer service, and hold our Elite Rewards members in high esteem. I'm sorry you caught us on a busy day, and we weren't able to give you a free upgrade, as we were sold out. We would love the opportunity to show you how we value our Elite guests, when you're next in town. Thank you. Martin Patel General Manager

"Not unpleasant"

3
16/10/2016

We were a little disappointed in the property. When we arrived, it was clear the cleaners had forgotten to finish cleaning our room. There was a wet towel in the tub, and the soap, shampoo, etc were just sitting on the counter. Otherwise, it was clean, though. The toilet didn't flush properly, the bathroom door and the hot water faucet both squeaked, and the hall door had to be pushed hard in order to lock the deadbolt. The curtain over the closet was pulled toward the hall when the door opened, so was a little quirky. For breakfast, the employees didn't seem to be quite on top of the items needing to be replenished, so there was a little wait for a couple things. The parking lot is easily maneuverable in a small car, but there are quite a few sharp angles for a larger vehicle, making it quite difficult to maneuver. However, the room was a little larger than some properties, and the front desk employees were very nice. Overall, not unpleasant at all, just a little different than what we expected.

BWPLUSSlidellInn, General Manager at BEST WESTERN PLUS Slidell Inn, responded to this review
Dear Valorie C. Thank you for taking the time to review your stay with us. We appreciate your observations, and those of all our guests, so that we can continue to improve on our service and our hotel. I hope you were able to enroll in our Best Western Rewards program during your stay, as we have a great Fall promotion on currently. We look forward to your return. Warmest Regards, Martin Patel G.M.

"Excellent experience"

5
12/10/2016

Enjoyed our stay very pleasurable. Your Front Desk Clerk Kristina was a ray of sunshine, The breakfast was delicious. Not very often can you get a hot breakfast. Excellent location. The pool was also a great experience. Rooms are clean and staff very helpful.

BWPLUSSlidellInn, Director of Sales at BEST WESTERN PLUS Slidell Inn, responded to this review
Thanks for the awesome review. Our staff take great pride to make sure you have an enjoyable and memorable experience. We hope to see you again soon. Warmest Regards, Lauren Gibson, DOS

"Very Good"

4
11/10/2016

Overall good place to stay overnight. This place is a good bang for the buck. The breakfast was a little off maybe because I got their late and it was close to closing meal hours. The staff was very pleasant and accommodating. I am not sure I like the design of the bathroom and the area where you wash your face separated. However, I know that would not be an overnight quick fix item.

BWPLUSSlidellInn, Director of Sales at BEST WESTERN PLUS Slidell Inn, responded to this review
Thank you for taking the time to write a review. Your comments are very important to us. Our staff strive to make your stay enjoyable and memorable. We hope to see you again soon. Warmest regards, Lauren Gibson

"Best visit ever!"

5
10/10/2016

Kristina at the front desk was so pleasant and nice. She gave me the rundown on when breakfast was and what food they would have. The burritos were awesome. Yum! She explained exactly how to find to my room with ease.

BWPLUSSlidellInn, Director of Sales at BEST WESTERN PLUS Slidell Inn, responded to this review
Thanks for the awesome comments about our front desk agent Kristina. All of our staff take great pride in making sure all our guest are happy with their stay. Hope to see you soon. Warmest Regards, Lauren Gibson

"Good Motel, Poor food"

3
10/10/2016

This motel while not brand new and updated is clean and comfortable, The front desk staff is friendly and helpful. The only "fly" in the ointment is the kitchen staff? They don't speak english or at least pretend not to. The food and coffee is cold and they are slow to refill.

BWPLUSSlidellInn, Director of Sales at BEST WESTERN PLUS Slidell Inn, responded to this review
Thanks for taking the time to write a review. Our staff take great pride to make sure all our guest are happy. Your comments are very important to us and we will do everything possible to ensure that your next stay will be enjoyable and memorable. Thanks again, Lauren Gibson

"Value and Great Staff"

5
01/10/2016

I booked this hotel through a work travel system. I was actually a bit worried because the price was relatively low. It was fantastic. Close to highway access, great staff, the rooms were clean and quite nice. Thanks to Ms Toni and Ms Krisitn for always having a smile on their face and friendly service. The entire staff represented your hotel professionally, and most important to me personally, friendly and efficient. I highly recommend this hotel - it is close to various businesses you may need to visit and an easy drive to New Orleans. Price can't be beat.

BWPLUSSlidellInn, General Manager at BEST WESTERN PLUS Slidell Inn, responded to this review
Dear Caryn P. Thank you for taking the time to review our hotel. Our hotel is so conveniently located to restaurants, shopping, and the interstate, its a an easy choice to make when looking for a hotel. We hope your enrolled in our rewards program so you can take advantage of all the gifts that Best Western allows you to earn. The holidays are just around the corner. We hope you'll come see us again soon. Warmest Regards, Martin Patel GM

"Great Staff"

5
27/09/2016

We stayed at this BW last week. We were greeted by Dennis, desk clerk when we arrived. Dennis was friendly, helpful, and offered great advise to help us find a restaurant and place to do some necessary shopping. We arrived early but this was not treated as an inconvenience by Dennis or other staff members. Being from out of town and traveling a distance we were happy to be able to rest. Of course being a visitor to the area we asked for directions and assistance with choosing a good place to have dinner with some local flare. Dennis supplied us with a list of restaurants and their locations. We chose NOLA which was great and close to the motel. The food was delicious. We would like to thank all of the staff but Dennis stands out as a young man going out of his way to assist the patrons of the motel.

BWPLUSSlidellInn, General Manager at BEST WESTERN PLUS Slidell Inn, responded to this review
Dear Kay S. Thank you for taking the time to review our hotel. I'm so glad we were able to take care of you, to make to feel more at home. Slidell, is an extension of New Orleans, in that there's great food around every corner here too. Im glad you found one of our local favorites. I'll be sure to send Dennis your thanks. I know he'll be pleased to know how you felt about him. See you next time. Warmest Regards, Martin Patel, GM

"Great Hotel"

4
20/09/2016

I stayed here for a week while working at the Stennis Space Center for the week. The distance to work was an easy trip up route 10. The hotel was very clean and comfortable. Everyone I met at the front desk were super friendly and helpful. I would definitely stay there the next time I am in town. I love that the weekday breakfast begins at 6am since I had to leave for work at 6:30 am each day. The breakfast was great with a variety of hot food to choose from.

BWPLUSSlidellInn, General Manager at BEST WESTERN PLUS Slidell Inn, responded to this review
Dear Laura L D. Thank you for taking the time to review your stay with us. Our location is very convenient to Stannis with the added benefit of having 10 restauarant within 1 block radius. I'm glad our breakfast satisfied your needs and we were able to give you a good start to the work day. We look forward to your return. Warmest Regards, Martin Patel GM

"Great location and value"

5
31/08/2016

We had stayed in the french quarter one night so decided to stay here on our last night to save a little money. The hotel is located about 40 minutes from the French Quarter. The room was clean and the bed was comfortable. The staff was friendly and courteous. Both hot and cold items were available for breakfast.

BWPLUSSlidellInn, General Manager at BEST WESTERN PLUS Slidell Inn, responded to this review
Dear Jason S, Thanks for taking the time to review our hotel. We agree totally, that staying in the French Quarter is quite expensive. Not only are the hotels more expensive, but parking isn't FREE and neither is breakfast in most cases. On an average day, it takes about 30 minutes to get to the Quarter from our hotel. That makes staying at our hotel such an easy decision to make. We look forward to your return. Warmest Regards, Martin Patel GM

"Customer service"

5
28/08/2016

Kristin at the front counter was very friendly in the most professional sense possible. Anytime I needed something she had no problem going well out of her way for me, exceeding any expectations that I may have had going into my stay. Breakfast offered a wide variety of food that tasted great without feeling like I just ate the typical low quality hotel breakfast. The room was spacious and felt like it was brand new. Good water pressure and temperature as well. Air conditioner worked great and I was comfortable throughout my stay. If I ever need to be in the area again, I wouldn't want to stay anywhere else. Everything about my stay was enjoyable and with Kristin's ability to make anyone feel like family, I am looking forward to any future stay with Best Western Plus, Slidell LA

BWPLUSSlidellInn, General Manager at BEST WESTERN PLUS Slidell Inn, responded to this review
Dear Keith W. Thank you so much for taking the time to review our hotel and staff. We're glad we were able to make your stay comfortable, and pride ourselves taking care of all our guests needs. We look forward to your return visit. Warmest Regards, Martin Patel GM

"quick stop on a long trip"

4
21/08/2016

Hotel was clean and staff was very friendly and helpful. Breakfast in the morning was good. Close to the highway but no highway noise. Workout room was a nice plus. Refrigerator and microwave in room.

BWPLUSSlidellInn, General Manager at BEST WESTERN PLUS Slidell Inn, responded to this review
Dear swerdmama. Thank you for taking the time to review our hotel. I'm glad you had a pleasant stay with us. We are conviently close to the interstate, but you wouldn't be able to notice from your room as its so quiet. I'm glad that made for a good night rest. We look forward to your return. Warmest Regards, Martin Patel GM

"Terrific hotel!!"

5
18/08/2016

This place was such a great surprise! We stopped late at night, road weary and worn out, and this was the best hotel we stayed in our entire trip. Beautifully appointed room, super comfortable beds, very spacious accommodations, very clean, great, friendly, helpful staff. Our only complaint is we couldn't stay longer and use the pool! Great place to stay right outside of NOLA or even to test while traveling I-10.

BWPLUSSlidellInn, General Manager at BEST WESTERN PLUS Slidell Inn, responded to this review
Dear Shauan B. Thank you for taking the time to review our hotel. I'm glad you and your family had such a wonderful experience with us, and that you found a comfortable place to rest your weary heads. We would love to see you again when you are in the area. Safe travels. Warmest Regards, Martin Patel GM

"Friendly Staff"

5
12/08/2016

From the moment we walked in we were greeted by Ms. Toni with a welcoming smile. The check in was quick considering I walked in with a large group in front of me but Toni was fast and efficient. Rooms were very clean and the grounds were well maintained. Large hot and cold breakfast selection. Checking out was also a pleasant experience with Ms. Kristin. The staff are friendly and welcoming. I am a local and booked a night just so that I didn't have to drive all the way home from a wedding in the area. It is also located in a safe location.

BWPLUSSlidellInn, General Manager at BEST WESTERN PLUS Slidell Inn, responded to this review
Dear Rachel B. Thank you so much for taking the time to review our hotel and staff. We take pride in taking care of our guest needs, and making sure they have a comfortable stay, and a hearty breakfast to see them on their way. Our location is very convenient, with easy access to the interstate and many food offerings in walking distance. We look forward to your return. Warmest Regards, Martin Patel GM

"Toni was awesome!!!"

5
11/08/2016

We had a small problem with the air in our room and Toni was so quick to respond. She came straight down and moved us in minutes. Never seen a hotel employee that good anywhere!!!! And we travel a lot. I think she should be the manager! She definitely deserves a raise. A rare find these days.

BWPLUSSlidellInn, General Manager at BEST WESTERN PLUS Slidell Inn, responded to this review
Dear dcoats572. Thank you for such a wonderful review of our hotel and staff. We're so happy Toni did such a good job helping you quickly and efficiently. We take pride in all of our staff welcoming our guests and personally taking care of their needs. We look forward to seeing you on your return trip. Warmest Regards, Martin Patel GM

"Clean-Convenient location"

4
07/08/2016

Very good property. Large, well lit parking area that can handle an occasional big truck. Friendly staff. Large, clean rooms. Location convenient to I-10/12. Free WiFi on site. Continental breakfast in the morning. Pool, fitness center on site. Close proximity to restaurants, and shopping.

BWPLUSSlidellInn, General Manager at BEST WESTERN PLUS Slidell Inn, responded to this review
Dear Robert H. Thank you for taking the time to review our hotel. I couldn't have said it better myself. We look forward to your return. Regards, Martin Patel GM

"alligator experience"

4
07/08/2016

This hotel is the perfect spot for exploring the world of Alligators .there are many swamp tours nearby and just a short drive away is a ranch/hatchery where you can catch live alligators (mouth taped, of course).Breakfast is included and many resterants are within walking distance. New Orleans is also very close.

BWPLUSSlidellInn, General Manager at BEST WESTERN PLUS Slidell Inn, responded to this review
Dear Devona R. We're so glad you enjoyed your stay with us. Our area has a rich network of Eco Tourism attractions and the swamp tours are particularly unique to our part of the country. I hope you had the chance to feed them marshmallows, I know they go crazy for them. We hope to see you again soon. Regards, Martin Patel GM

"Very clean and comfortable"

5
03/08/2016

Very nice hotel, stayed during a motorcycle fund raiser and enjoyed this hotel and the staff was great. Location is outstanding for local restaurants and easy on and off of the interstate. Will stay at this property again next year with a doubt.

BWPLUSSlidellInn, General Manager at BEST WESTERN PLUS Slidell Inn, responded to this review
Dear Kevin B. Thank you for taking the time to review your stay with us. I'm glad you had such a great time at Harley Davidson's fund raiser. They really know how to have a fun time for the whole family. Our hotel offers the perfect location so you don't have to get into your vehicle to drive to find great food. We have 6 restaurants on our block and even more in the next block. We look forward to your next visit with us.

"Nice place"

4
27/07/2016

Stopped here on way home from Florida so the kids could swim, the hotel was clean and convenient to places to eat, it included a hot breakfast, looks like it was just updated, the pool was also clean. I would use this hotel again, the staff were very friendly and helpful

BWPLUSSlidellInn, General Manager at BEST WESTERN PLUS Slidell Inn, responded to this review
Dear thinla, Thanks for your review of our hotel, we appreciate you taking the time to write. I'm glad your kids were able to have fun at our salt water pool, and we were able to send you off with a hearty breakfast. We are always working on improving our guests experience with us and I'm so happy you noticed our changes. We hope to have even more improvements by your next visit. Thank you Martin Patel GM

"Input on Stay"

3
25/07/2016

Room was clean. Toilet seat was not fitted correctly so it didn't cover the bottom right and my legs would touch it. That was kind of gross. Bed was comfortable but pillows were not great. Stay was overall good. However the breakfast was somewhat disappointing.

BWPLUSSlidellInn, General Manager at BEST WESTERN PLUS Slidell Inn, responded to this review
Dear Lori T. We're so sorry we didn't meet your expectations. If you would like to share with me how we could have improved your experience, please call me at 985-781-5655. I hope we can better serve you on your next visit to the area. Thanks you Martin Patel GM

"Great Stay!"

5
23/07/2016

Great place to stay away from the busy city of New Orleans! We stopped here for the night on our way to Ft. Walton. Friendly staff, great breakfast, and comfy rooms made our overnight stay very enjoyable!

BWPLUSSlidellInn, General Manager at BEST WESTERN PLUS Slidell Inn, responded to this review
Dear Brandy W. Thanks for taking the time to review out hotel. I hope your trip to Ft. Walton was enjoyable too. Our hotel's location is a perfect stop over point between Texas and Florida. we look forward to seeing you on your next vacation. Thank you Regards, Martin Patel

"Great room for the value!"

4
20/07/2016

When we first arrived, the lady checking us in was extremely nice and overly helpful. When we came into our room, the AC wasn't working and the front desk was understanding and helpful in getting us a new room. The room was large and comfortable, and I received no problems for the duration of the stay. Dennis checked me out of the room and was also extremely helpful. My hotel card was constantly deactivated, and he informed me that my iPhone was the reason for it. So keep your phones away from the hotel card, unless you want to keep going to the front desk to get them to reactivate it. Unsure of the lady's name that was constantly running the front desk, but she was a fun lady and easy to talk to. I enjoyed just chatting with her! So shout out to her, she's a good addition to the hotel staff!

BWPLUSSlidellInn, General Manager at BEST WESTERN PLUS Slidell Inn, responded to this review
Hello Lauren R. I'm so happy that you we were able to make your stay comfortable. Travelling to different places can be stressful enough, we try to make sure that your stay with us is not. I have shared your praises with our staff, and they were so happy to know you enjoyed your time with us. We look forward to your next visit. Thank you. Warmest Regards, Martin Patel GM

"I'd Stay Again!"

4
14/07/2016

The lobby and our room was very clean. The locations was also excellent; it was located in a great location with many businesses and placed to eat within walking distance. The staff, especially Kristin, was courteous and very helpful. The value versus the price was excellent.

"Very good...especially for the value"

4
06/07/2016

Very nice hotel - clean and neat. I was surprised because I paid much less for a night... another best thing is its location which is very convenient - right off the I10... breakfast is included and cheapppp... Overall I would strongly recommend this place to stay...

"Adequate room, inadequate facilities"

2
02/07/2016

One of the major criteria I use when I visit is breakfast included and the ability to do a cardio workout. If those were not important to me, I would stay at Motel 6 for a lot less money. I visited this facility on my way to Orange Beach, AL from Houston. The room was adequate - not superior and not inferior. However, I woke up in the morning expecting to do an hour cardio workout with 10 to 15 minutes to spare for breakfast. When I got to the exercise the facility, I could not figure out how to turn on the elliptical. I asked for help from the front desk, I they could not figure it out either. We tried a different outlet and it came on for a second briefly and then turned off. After 15 to 20 minutes of experimentation, I concluded the problem was in my opinion a flimsy radio shack power adapter. As a result of that wasted time, I had to start on a bike, then move to the treadmill when it freed up (there were only three pieces of equipment - one of each). BY the time I finished I had also missed breakfast. I complained on checkout at the front desk, and they told me first there was no one authorized to comp me even if part because there was no manager available and even if they were around, they would not do it since I reserved and paid for the room via booking.com (via tripadvisor) and that the room was discounted already. So let me understand - they failed to have working equipment on July 4th weekend, then they never tagged the elliptical as out of order, used third party inadequate power adapters, didn't empower the front desk to 'make it right' and finally decide what to do NOT based on what happened but on how you booked your reservation! Needless to say, I am not a happy camper.

Lauren G, Director of Sales at BEST WESTERN PLUS Slidell Inn, responded to this review
Thank you for taking the time to write a review with your concerns. Our main priority is to provide the highest level of service. We sincerely apologize for not meeting your expectations. We hope that you will give us another chance to exceed your expectations.

"Excellent!"

5
22/06/2016

Kristin at the desk is absolutely wonderful! She made our stay very pleasant and relaxing. We arrived late and had checked another hotel but weren't impressed. The rooms are very clean, quiet, and extras are provided. This hotel is a good choice for families.

"It is adequate"

4
21/06/2016

This BW is adequate. Comfortable and quiet room. I think this is the first hotel room shower I have ever been in that did not have any place for the soap... no soap dish, no ledge, no inset, no anywhere to put the soap when you are not lathering... odd.

"Best Western standard of excellent - No complaints here."

4
20/06/2016

I have come to enjoy the standards of excellent at Best Western Hotels already. I ONLY look/search for Best Westerns every time I travel, I just don't want to waste time and money to stay at other hotel with dramas and frustrations.

"Pleasure!"

5
19/06/2016

Got in at 3 am after a late arriving flight in New Orleans....They could not have been more accommodating! Room excellent and they allowed us a late checkout due to arrival time...Spotless with a very comfortable bed and excellent staff!

"Why is this a Best Western Plus?"

3
18/06/2016

I can't recommend this hotel unless you like an overly soft mattress. Although the room appeared to be recently redecorated, the mattress was soft and uncomfortable. I did not sleep very well. The breakfast was adequate, but the breakfast room was very small. I've stayed in numerous Best Westerns and Best Western Plus's, but this one makes me wonder, why is it a BW Plus? It didn't seem to be any better than many “regular” Best Westerns.

"One of the best"

5
16/06/2016

We have stayed two times at Best Western PLUS Slidell Inn and enjoyed our stay each time. The stays were several months apart. Each time we experienced the same friendly staff and employees that made our time there very nice. We will most certainly stay there again in the future.

"Our 'regular' stop when in Slidell"

4
16/06/2016

We have stayed at this BW a few times, and each time we are there, they have made new improvements. They have added little outdoor area for grilling and just kicking back. There was a friendly 'welcome' note in our room which was such a nice touch. We will continue to book our rooms here when travelling East, and recommend you do the same! The location is great -- just off I-10 and close to fast food and shops.

"Bad turned good."

5
15/06/2016

We had our Harley brought in to Slidell,Louisana for battery troubles.They couldn`t repair it till the next day.We chose the Best Western within walking distance.Tina at the desk helped us with everything wwe needed.best Best Western we have stayed at.On our trip,we have paid a lot more for a lot less.And NO PETS to deal with (Ignorant dog owners who leave the animals to bark in the room has ruined our stay before).

"Cruise Hotel"

5
03/06/2016

We have stayed here twice, before two cruises out of New Orleans. The service could not be better, breakfast is very good as well. We have zero complaints with this hotel, it is the only place we even consider when planning a cruise out of New Orleans.

BWPLUSSlidellInn, Director of Sales at BEST WESTERN PLUS Slidell Inn, responded to this review
Thanks for taking the time to write this "Awesome" review. Our staff take great pride to make your stay an enjoyable and memorable one. We hope to see you again real soon. Thanks again, Lauren Gibson

"Better monitor your debit or credit card"

1
25/05/2016

We stayed at this BW overnight. The room and property was clean and comfortable.however I used my debit card to reserve the room and used my rewards points to claim a free night. Even after I specifically asked if my card was being charged and was told no my card was charged immediately for the room. I have yet to have my money returned to my card and that was approx 6 days ago. Why should I be inconvenience for BW mistake? Yet all they say is I apologize and were working on it. It sucks to be a loyal customer and be treated so badly. I'm extremely disappointed in BW I thought they were more professional than that.

BWPLUSSlidellInn, Director of Sales at BEST WESTERN PLUS Slidell Inn, responded to this review
Want to personally say "Thank you" for choosing to stay with us. I do want to apologize for any inconvenience you experience with your debit card. It is our policy to get a valid credit card when making a reservation. This is an authorization for the first night room and tax. It was not a charge. We take all comments serious and continually strive to improve. Hope to see you again soon. Sincerely, Lauren Gibson

"No laundry facility?"

2
17/05/2016

WOW, NO LAUNDRY FACILITY? Who would have thought a BW wouldn't have coin operated washer/dryer on-site? No hot cocoa either. Non-smoking room still reeked of tobacco smoke. No TV channel guide in room. Noisy air-conditioner in room. Friendly front desk, though :)

BWPLUSSlidellInn, Director of Sales at BEST WESTERN PLUS Slidell Inn, responded to this review
Thanks for taking the time to write a review. Our staff takes great pride to ensure that all our guest are happy. I'm sorry your experience didn't meet our expectations. We do have a guest laundry on the first floor. It is coin operated and available 24 hours a day. Our breakfast ambassador puts out packets of hot cocoa during the breakfast hours. The channel guide is located in our hotel directories in the desk. I will bring your other concerns to the right parties so we can improve to excellence. Thanks for the kind words about our front desk staff. They strive to make our guest happy and enjoy their stay. Hope you will give us a try again.

"Cruise Vacation"

5
12/05/2016

We have stayed here twice the night before we left on a cruise out of New Orleans, once in 2013 and now in 2016. We love it. The clerks especially Kristin and Toni were so nice. I lost a piece of jewelry and they went above and beyound to help me look for it. Found it! Also I needed a glass of milk that night and they went to the kitchen area and brought me a glass, they didn't have to do that but they did. Saved me from leaving the hotel late at night to run to a store in a town that I was unfamiliar with. This hotel is nice and clean and we will stay again. Plus it's a hundred dollars cheaper than the ones in downtown New Orleans. Another plus the city of Slidell has some awesome restaurants. Try the Copeland's for dinner and City Beignet for great beignets and coffee.

"Great location with easy access to restaurants, shopping and freeways to New Orleans and Gulf Coast"

5
11/05/2016

The front desk manned by Dennis, Kristin and Toni was best of all. They were friendly and very knowledgeable of the surrounding area. My room with flat screen TV, microwave, frig , safe and coffee maker was quiet and very nicely furnished. Breakfast with biscuits, grits, bacon, sausage, waffles, juice, cereal, pastries and coffee was very good every morning and free.

"Cozy spot, friendly staff"

4
10/05/2016

Best Western Slidell is a conveniently located hotel that's tucked away, yet easily accessible to restaurants, shopping and freeway access to New Orleans and beyond. Fresh Community coffee and just baked cookies are available in the lobby. Speaking of food, make yourself a golden waffle or choose from the many breakfast options (fluffy biscuits, grits...) available every morning. The front desk staff, Kristin, Toni and Dennis, are all very friendly and treat you like family. Whatever you need: best Po-Boys, souvenir shops,directions, they've got you covered!

"Exceptional service"

5
26/04/2016

Tina booked my stay and she was very friendly and professional. She answered any questions I had and made some great recommendations on places to eat. The room was very clean and breakfast was nice. The location was very convent to many restaurants and shopping. We will be back!

"Jazz fest"

5
25/04/2016

The entire staff was friendly and helpful. Laure and Tina went out of their way to make my trip great!!!! The breakfast was fresh every morning. Laure and Tina made sure everything ran smooth, they were great

"Could've Been Better"

2
24/04/2016

Internet connection (weak), breakfast options (extremely limited), vending choices (look at breakfast options), with that much water surrounding the area you would think the water pressure would've been stronger. reported someone smoking in the room and it took them a WHOLE 24 hours to investigate.

"Friendly, Helpfil Staff"

4
20/04/2016

Very pleased with comfortable, clean room. Front desk was most pleasantly staffed, and we enjoyed the convenient outdoor pool. Very conveniently located to golf club, restaurants, and shopping. Really appreciated local coupons available at front desk.

BWPLUSSlidellInn, Director of Sales at BEST WESTERN PLUS Slidell Inn, responded to this review
Dear D K, Thank you for taking time to review our hotel. I see that you love deals. As a Best Western Rewards member you'll have access member discounts at all Best Western hotels as well as rewards such as free gift cards just for staying. We're glad we were able to take care of you. See you next time. Warmest Regards, Lauren Gibson Director of Sales

"Another Excellent stay at your hotel pre-cruise"

5
19/04/2016

Have stayed at this hotel many times. I use this location as a pre-cruise hotel as the rates and location are excellent. Not good with at remember names but all the front desk staff were very helpful. My girlfriend wanted fresh crawfish and we didn't know a good restaurant. The friendly front desk man suggested Vera's Seafood. Wow, this was a good restaurant for fresh crawfish and was not far from the hotel. This hotel didn't disappoint as as usual has comfortable beds and a in-room safe. Like the fact that Rousses supermarket is closeby as we managed to get fresh lobster and more crawfish to take back to the room. Yummy. Plan on using this hotel the next time that I visit New Orleans area. Thanks

BWPLUSSlidellInn, Director of Sales at BEST WESTERN PLUS Slidell Inn, responded to this review
Dear thebrit123, Thanks for being a loyal Best Western guest and for writing such a wonderful review. I'm glad you're getting to experience our local restaurants. We have some gems that never fail to please, especially when it comes to sea food. See you on your next visit to our area. Warmest Regards, Lauren Gibson Director of Sales

"breakfast was great"

5
11/04/2016

Everything was nice and the breakfas was great. The only problem is that they did not have sugar free syrup. The check in went smooth and they even had cookies at the desk. The motel looked a little old but everything was clean and working.

BWPLUSSlidellInn, Director of Sales at BEST WESTERN PLUS Slidell Inn, responded to this review
Dear stevecD6589BU, Thank you for staying with us and taking the time to write a wonderful review. We appreciate the constructive comments for breakfast, we are always working on improving our guests' experience. We look forward to your staying with on your return. Keep racking up those BW Rewards points, summer is just around the corner, and free night stays are great.

"Good Place to Stay"

4
10/04/2016

This was a lovely big-box style hotel... clean and comfortable, with decent breakfast. Has all of the usual amenities like a fridge and microwave. Nothing to write home about per se, but for the category it did alright.

BWPLUSSlidellInn, Director of Sales at BEST WESTERN PLUS Slidell Inn, responded to this review
Dear CobbCoGA, Thank you for taking the time to write a review. We appreciate your kind words. We hope we can take care of you the next time you're in the area. Jazz Fest is coming up very shortly, it would be a great time to enjoy the festivities. Warmest Regards, Lauren Gibson Director of Sales

"Never Disappointed"

5
10/04/2016

As always, my stay at this property was first rate. Staff is accommodating and goes out of their way to be sure that guest concerns are addressed. Rooms are clean and exterior/interior is beautifully appointed. This is my go-to hotel when staying in Slidell. Convenient location and easy access to Interstate as well.

BWPLUSSlidellInn, Director of Sales at BEST WESTERN PLUS Slidell Inn, responded to this review
Dear Jan292 Thank you for coming back to us time and again. We will continue to work hard to earn your loyalty. When I'm travelling, its a pleasure seeing familiar faces and be greeted with a smile. We like to add that experience here at the BEST WESTERN PLUS Slidell Inn, also. We can't wait to take care of you on your return. Warmest Regards, Lauren Gibson Director of Sales

"great stay at the best western slidell inn"

5
10/04/2016

great brekfest awsome beds the wifi runs fast nice mordern funture staff was very personable especially kristin who went above and beyound her call of duty to make my stay was as great as expected also has a nice varitey of channels on their nice flat screen tvs also refreshing to know that all the rooms have refridgerators and microwaves in them

BWPLUSSlidellInn, Director of Sales at BEST WESTERN PLUS Slidell Inn, responded to this review
Dear Porter D, Thank you for taking the time to give us such a wonderful review. Our staff take a lot of pride in our hotel, and everyone works very hard to ensure all of our guests enjoy their stay. We look forward to being able to take care of you on you next visit. Warmest Regards, Lauren Gibson Director of Sales

"Not a good stay."

1
06/04/2016

The staff were good but that was all. No bath mat or hair dryer the first night. Breakfast was inedible except for the cereal and the layout was not good. It was hard to find bowls, Etc. We were only given two towels each day. I have never been to any hotel that did not leave more than two towels. Half of the entrnceway was painted yesterday amd then water was dumped on the entranceway today. Painted surfaces become very slick when wet. Could this not have been done some other time than the main check out time. The towels were subpar for a hotel 6 as was the toilet paper. I a, aware that this is not a 5 star location but for the price one certainly expects more than this. And to top it off the elevator quit work last night. I know that they had not control of this but it was definitely the last straw. I am mobility compromised so walking up or down stairs is difficult..

"New Orleans Trip"

5
05/04/2016

Great place to stay . The rooms were wonderful, clean and roomy. Special thanks to Kristin and Toni who answered all our questions and helped us book a room in Biloxi for the rest of our trip. The rest of the staff were very friendly.

BWPLUSSlidellInn, Director of Sales at BEST WESTERN PLUS Slidell Inn, responded to this review
Dear Lena Z, Thank you so much for taking the time review our hotel. I'm glad our staff were able to make you feel welcome. We really appreciate you staying with us and hope to see you on you return trip. Warmest Regards, Lauren Gibson Director of Sales

"Great One Night Stay"

4
04/04/2016

One night stay for travel softball team. Got a good group room rate for the team. Staff was very helpful and polite. Room was clean and orderly. Good hot breakfast options. Close to restaurant options. Would stay here again.

BWPLUSSlidellInn, Director of Sales at BEST WESTERN PLUS Slidell Inn, responded to this review
Dear Kenneth W, Thank you for leaving us a review. We're so glad we were able to take care of your needs. Our location is very convenient with many dining options for large groups, with in walking distance. We hope to take care of your group on your next visit to our area. Warmest Regards, Lauren Gibson Director of Sales

"Southern Hospitality"

5
28/03/2016

The staff is very helpful and friendly, they gave us some tips on which restaurants to try and things to do in the area. The hotel looks modern and trendy. There is a lot to do from food to shopping. Great place to stay, we stayed on our way into New Orleans.

BWPLUSSlidellInn, General Manager at BEST WESTERN PLUS Slidell Inn, responded to this review
Hello rhondham480, Thanks so much for taking the time and sharing your experience at our hotel, in a review. We are so happy that we were able to make your stay enjoyable. I'd like to say you really hit the nail on the head when you said how conveniently our hotel is located near New Orleans. Our guest park for free, have great restaurants to choose from, without having to drive, some of them even serve drinks, if guests want to let loose and relax. We have a brand new mall on I-10 west in Slidell, with a whole host of brand name stores. And when its time to leave, our 3 interstates help you make a speedy exit, without all the traffic of the city. We hope you will come stay and sample our hospitality again. Thank you. Martin Patel G.M.

"great stay"

5
27/03/2016

Our entire ball team stayed here. Great hotel, clean comfy rooms,friendly staff and easy interstate access. Breakfast not so good,eggs like rubber and grits like water... waffles were good :) Would definetely stay here again.

BWPLUSSlidellInn, General Manager at BEST WESTERN PLUS Slidell Inn, responded to this review
Hello Phoebe L, We hope your ball team hit it out of the park, on your recent stay. We'd like to thank you for your review and comments. Our free hot buffet breakfast is our guest number one valued item and so we are very serious in keeping it fresh and appealing. We wanted to let you know that we have listened and heard you comments about our breakfast and well will continue to evolve to make it better for you and all of our guests. I'm pleased to hear that your stay was comfortable and enjoyable. We look forward to you coming back and your team dominating once again. Martin Patel, General Manager

"Horrible Breakfast"

4
24/03/2016

I stayed at this hotel for work. Because, I am a rewards member I had a letter waiting for me on the bed when I checked in and a small goody bag that contained a bottle of water and a piece of fruit. This hotel offered a great stay but if you are wanting a hotel with a breakfast, this is not the one. I didn't have any other issues with the stay.

BWPLUSSlidellInn, General Manager at BEST WESTERN PLUS Slidell Inn, responded to this review
Dear Sandra D, Thank you for your review and feedback. We are sorry that we failed to meet your satisfaction in breakfast. Here at Best Western Plus in Slidell, we try our best to keep our free hot breakfast fresh, with new items daily, and our staff take a lot of pride in the work they do. We would love to learn how we could better take care of you, if you would give us another try. Please call me at 985-781-5655 or email me at [email protected] We are always looking for ways to improve our guests stay. Thank you Martin Patel G.M.

"Nice place to stay."

4
18/03/2016

I had a very good stay here. The prices are much less than in New Orleans and only about 30 minutes from New Orleans. the staff of Lauren, toni, Dennis and another woman were excellent with arrival and checking out. I will stay here again.

"Close to New Orleans"

4
16/03/2016

The facilities are satisfactory. Rooms may require some updating but everything was clean and fresh. We stayed in Slidell so that we could have a short drive to New Orleans. Staff was extremely friendly and helpful. A lady at the desk gave us a map marked up with directions to New Orleans French Quarter including places to park and places of interest. Traffic getting into and out was a little tricky and time consuming, like 5 minutes. Breakfast was good.

"Best Western"

4
15/03/2016

We checked in very late and the attendant was very helpful. Other than putting the wrong street address (which he had my license in his hand, so I'm not sure what happened) he was very professional. He did offer us the reward program to save some money, so that was nice! Breakfast was good and checkout was easy. We'll stay here again if we find ourselves in this area.

"What a great stay!"

5
11/03/2016

We really enjoyed this hotel. A very pleasant staff both during check-in and check-out. Made sure to grant our request for a ground floor room. The breakfast choices were outstanding, much better than other hotels that we have stayed in recently. Thank you to all the staff

"Vacation in New Orleans"

5
08/03/2016

We choose to stay here and travel into New Orleans . We waited till after rush hour then drove into town . Good breakfast, clean well equipped rooms. Good experience. We would done the same again. Good restaurant's near by as well.

"Excellent, Quiet and Clean"

5
07/03/2016

Great Stay at the Best Western Plus in Slidell LA. My husband and I needed a place to stay as we were traveling to San Antonio for our son's graduation from boot camp. Slidell was the half-way point and we saw the Harley Davidson shop, so the Best Western was next door and we booked. It was nice and clean and quiet. Very comfortable too.

"Best Western Plus in Slidell is Outstanding!"

5
04/03/2016

What a great place to stay! Clean, comfortable, large rooms...free breakfast & wifi in the rooms! All that for a very reasonable rate even though we did not make reservations in advance! Toni and Kristin at the front desk were so friendly and helpful! We highly recommend this property!

"Best Service Ever "

5
28/02/2016

Checking in was a breeze and Kristin,Toni,and Dennis were very friendly and helpful.I would definitely stay here again.Their room was clean and very presentable. I would recommend going here to anyone.Only stayed for 2 night but it was a very enjoyable 2 nights

"Best customer Service "

5
14/02/2016

I have to highlight the customer Service at this hotel. I booked through Expedia and seems I pressed the wrong key, and they called me, from the front desk, to let me know that I had requested a smoking room and that it might be an error. And it was. Then, at check in I told Toni at the front desk, that I might leave a day earlier and she was very kind to let me know how to call Expedia for the change. The hotel looks brand new, the location was excellent. I don't have anything to complain about. The perfect choice. Very friendly staff. And it was nice to arrive to such a quiet, comfortable and clean room after having spent almost twelve hours at the French Quarter, about 25-30 miles away. And Slidell is a nice hospitable town. Southern hospitality at its best.

"Best Western Plus Review"

3
10/02/2016

The free breakfasts were good! Great customer service and the parking was available and convenient to the elevator. The lobby environment was cleaned. The MOD were very helpful with given local event and others.

"Great Place to Stay"

5
04/02/2016

This hotel was very convenient to get too. There were a number of excellent restaurants close to the hotel. The staff was very friendly and helpful, the bed was very comfortable, the hot breakfast was very good, and most of all the room was very quiet for an excellent night's sleep. We will stay here again.

"Great location"

5
01/02/2016

Great location with access to a lot of different things to do and places to eat. Friendly/helpful staff. Very clean room and comfortable bed. Felt very safe since the only way to get to the rooms was through the lobby. Would definitely stay at this location again.

"Great location. 35 minutes from downtown New Orleans"

4
22/01/2016

We spent a week at this hotel The lobby is small, but the staff were very friendly. The complementary breakfast was really good. It was too cold for us to use the outdoor pool, but is looked nice. It was small. The room was clean, neat, and the bed was very comfortable. I plan to stay there again in February when we travel south again.

"Three days' visit"

5
21/01/2016

I spent three nights at the Best Western in Slidell, while working at a job site closer to New Orleans. Workers at the job site recommended my staying in Slidell. My visit was very comfortable and enjoyable. i checked in Sunday evening. I was helped by Toni(?) and she made it very easy and enjoyable. On Wednesday afternoon, my supervisors at the job site decided we had accomplished the things we had set out to do on this trip and suggested I didn't need to stay any longer. Tina helped with my sudden need to checkout. Tina was very understanding and made it a very easy process. My thanks and compliments to both of these ladies. Lew Stivers

"FOOD"

3
11/01/2016

Breakfast at this location was not very good. Supposed to be served from 7 am - 10 am. 1st day not there until around 8:30am. Was not hot. 2nd day food was there by 7:00 am but still the same lukewarm temperature. Biscuits were cold.

BWPLUSSlidellInn, Director of Sales at BEST WESTERN PLUS Slidell Inn, responded to this review
Thank you for taking the time to write a review about your recent stay. On behalf of our staff, I would like to apologize for failing to meet your expectations. We have taken the proper measure to assure this will not happen again. Your satisfaction if important to us and will do our best to ensure we offer an exceptional experience on your next stay.

"Worth the Effort"

5
11/01/2016

It is hard to find the entrance to this hotel since another hotel built around it and between it and the main road, but it is worth the effort. Many Best Westerns have seen their better days but this one is modern, well designed, and perfect for us. We needed a place to stay before sailing on a cruise out of New Orleans. This was perfect.

"Very nice and comfortable"

5
10/01/2016

Everything was excellent except the breakfast items which could have been improved and not up to par at the other BW Plus' we stay at. Overall def would recommend it to anyone traveling in the Slidell,New Orleans area. Very quiet.

"Pleasant Surprise"

5
04/01/2016

Stayed one night at the Best Western in Slidell, Louisiana. The accommodations were excellent especially given the price point. The room was very clean and the bed (including the pillows) was exceptionally comfortable. The complimentary breakfast was delicious and freshly cooked. I have stayed in many high end hotels costing three to four times the rate here and some have not acquired the level of excellence I encountered here.

"Nice and quiet"

4
04/01/2016

We checked-in Best western Plus (Slidell) on new year's day mainly because it was priced lower than other New Orleans hotels, and the fact that this location was on;y 15 min drive to the 'Cajun encounters' swamp tour we had booked earlier. However, after staying here, we realized the hotel is nice, not so far from New Orleans (NO), only 45 min, also it gave us a chance to drive over the Ponchartrain bridge (the largest one of its kind in the world) to reach NO. Overall great experience and recommended for anyone considering the swamp tour or bridge drive...

"Great Location"

5
22/12/2015

My husband and I enjoyed our stay. Great location for visiting family and shopping. The staff are very friendly and they serve a "hot" breakfast. The location is also close to New Orleans and a short drive to visit family and friends in Hammond.

"Convenient location. Good rooms and fresh, free breakfast."

5
12/12/2015

Our rooms were comfortable, clean and nice, with fridge, microwave, coffeemaker, hairdryer. Staff was courteous and helpful. Best free hotel breakfast. Close to the interstate and lots of shopping. Kind of hotel where you won't mind staying more than just a night.

"Great stay"

4
06/12/2015

We stayed here while passing through Louisiana. The room was clean, comfortable, and quiet. The staff was friendly and helpful. It was close to the restaurants and not far off of our route. We Thanks so much for a great stay and pleasant staff!

"Good for overnight stay."

5
04/12/2015

Hotel was clean(rooms and lobby area) and service was excellent. Breakfast offerings didn't fit my diet but other people seem to be enjoying it. Would recommend to family and friends for overnight stay.

"Great Place"

5
29/11/2015

OMG! We enjoyed ourselves so much!! The TEAM at Best Western made our trip so enjoyable!! They were professional, knowledgeable and personable! I wish every Hotel had a team as wonderful as this one! They treated us like family which meant a lot to me and my family. I would certainly recommend this place to anyone.

"We Like Best Western"

4
19/11/2015

Best Westerns are ubiquitous, prices seem relatively reasonable and service is excellent. We are happy customers. The hotel business is very competitive and Best Western is good value; based on our stays at six different Best Westerns in one month, we think the company is a winner.

"Slidell, Louisiana Best Western"

4
12/11/2015

The staff was friendly and helpful. I phoned to find directions from the interstate to the hotel and the instructions were accurate and easy to follow. The room was clean, the bed comfortable, the internet fast. The hot breakfast was palatable.

"VERY DISAPPOINTED"

2
02/11/2015

I travel to this location at least once a month. This trip I was very disappointed with the Best Western quality. I called the front desk to report the air conditioner was not working and was told someone would be up shortly. More than an hour later I had to call again, at which point the man at the front desk came to check out the air, not maintenance. He looked at it and said it was working fine and that because it was raining and the air comes from outside it was going to take about three hours to cool off. I'm not an A/C specialist or a dummy. The air was cold as I had it on 60 degrees, but it was not blowing high even though it was set on high. It finally cooled off the NEXT MORNING when I was leaving to check out but even then was not a comfortable temp to sleep in. It was a miserable night. I wasn't offered another room or anything, just told I had to wait it out.

"#[email protected]"

5
23/10/2015

The check-in clerk was supreme. The Winngate clerk was rude and patronizing(not sincere, phony kindness)I left the Winngate and hurried to Best Western [email protected] La. Best choice I made in hotel selection ever!!! Never pay for rude service....take your $$$ where professionals value the person and the $$$. LOVE BEST WESTERN -SLIDELL LA.

"Overall, Pretty good"

4
20/10/2015

We stopped in on a Saturday evening and were blessed to find a room. The staff at the front desk was very nice and assisted with any and all questions. The room was very clean, including the bathroom. The bed was quite comfortable and we slept quite well. We left early the next morning before the breakfast items and coffee came out, so I don't know the quality of it. The only "complaint" I guess I would have is the television and programming. Didn't seem HD, no guide, and the channels were quite strange.

"Lovely stay"

5
19/10/2015

The only place we stay when visiting . The price is great the breakfast is great and the housekeepers do a wonderful job the entire building is spotless . I must not forget the front desk staff is super nice and greets you every time .

"Work trip with a feel at home hotel"

5
14/10/2015

I spent a week in this hotel due to work. The girls at the front desk were amazing! Super nice and welcoming. The hotel has a washer and two driers which came in very handy since my stay was extended and I ran out of clean clothes. The rooms were nice, clean and quiet. Breakfast could be a bit better, but it was not bad either. Toast, yogurt, banana and apples as well as biscuit and gravy, grits and a few pastries. The location is nice as well, with many options of restaurants and fast food within walking distance, and also major shopping as well. Would definitely stay there again if go back.

"Great Stay"

5
12/10/2015

Hotel was clean and very quiet. The front desk was very nice and helpful. Changed rooms for us because ours was not ready when we got there. They took care of us without a second thought. Near several food places and the interstate.

"Enjoyed returning to Slidell"

5
01/10/2015

I have stayed at this hotel before and upon returning recalled it was always a good stay. Hotel staff were very helpful and friendly. Breakfast area clean and had good presentation. My room was on the first floor and still seemed very quiet. It would be good to have at least 1 towel and washcloth in the bathroom/shower area for those that forget to grab one. I'll be sure to return when visiting New Orleans.

"Musty smelling room"

3
01/10/2015

There was nothing particularly horrible about this place. It had the look and feel of a lot of hotels I've stayed in, but when we walked in the door I was almost knocked over by a musty, moldy smell. After being in the room for 30 minutes or so, I no longer noticed it. We assumed it was from humidity in Louisiana (I hope). The walls were fairly thin. We fell asleep to the sound of children screaming down the hall and woke up listening to a guy talking in the room next door. Breakfast was all carbs except for some scrambled eggs. Since we were just there to sleep for 8 hours, it was fine.

"Delightful!"

5
30/09/2015

I'm picky about hotel rooms, I would be the first to admit it. We were completely satisfied with the Best Western Plus in Slidell, LA and would definitely recommend this hotel to anyone. The rooms were very clean and the beds were sooo very comfortable! The breakfast was good. The staff saw to it that the breakfast foods were well stocked. The kids and grand kids enjoyed the swimming pool however while it wasn't bad, the swimming pool water was a little colder than we like it. Overall it was a great experience and we will look for Best Western Plus hotels from now on in our travels.

"Best Western Plus Slidell"

1
24/09/2015

Staff didn't convey an attitude of wanting or caring to help. We were very disappointed with the last few stays and will not stay at another Best Western ever if not for some time. We will instead switch to the Hilton Honors Program.

"Wedding Party"

4
12/09/2015

The concierge was wonderful and helpful. All the staff was very friendly. I enjoyed my two days here. And I would stay here again. If you want to visit different sites, the desk help will give you plenty of directions and choices. They are great with out of towners.