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Seehotel Frankenhorst, BW Signature Collection

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Frankenhorst 5, Schwerin, 19055 Allemagne
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PHONE : +49 385 592220
4.1 / 5
295 Reviews Tripadvisor
REVENIR_AU_DEBUT

Hotel advantages

Jacuzzi
Playground
Swimming pool
Buisness Plus equipment
24/7 reception
Fitness center
Free Parking
Free Wifi
Indoor pool
Multilingual staff
Restaurant on site
Room service
Sauna
Coffee maker
Hair dryer
MINI-BAR
The strong points

Description

Right on the lake in a large park, the Seehotel Frankenhorst, BW Signature Collection, Schwerin, Germany, is a relaxing retreat with comfortable country-house rooms across several guesthouses, free Wi-Fi, a restaurant with a winter garden and summer terrace, a library with an open fire, a wellness area with a pool and saunas, and its own dock, rowing boats and bathing pier. The lake and parkland lie right outside, with the centre of Schwerin and its palace a short ride away. Boats and pedalos set off from the hotel's own jetty. Schwerin is the lake-ringed capital of Mecklenburg, a small city often called the town of seven lakes. Its fairy-tale palace, dubbed the Neuschwanstein of the North, rises turret upon turret from an island in Lake Schwerin and was named a UNESCO World Heritage Site in 2024, while the old town, cathedral and old gardens cluster nearby. Boating and cycling lead out across the lakes, forests and gentle countryside of Mecklenburg.

Customer reviews

Travellers choice
Tripadvisor
4.1
based on 295 guest reviews
Excellent
124
Very Good
108
Average
45
Poor
14
Terrible
4
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Pool was dirty, otherwise everything ok"
Roving31261008490, 06 Septembre 2026

Very good breakfast with healthy options. The lakeside sauna is a nice feature and the lakeside bar is very relaxing. Unfortunately the swimming pool urgently needs cleaning which put me off using it.

"Wonderful get away"
dankP6519LO, 16 Juillet 2025

Wonderful hotel and staff. Highly recommended Great location. Relaxing hotel. On the water. Service is exceptional. A welcoming restaurant with delicious food.

"Nice and isolated hotel just north of Schwerin"
22ren_h, 20 Avril 2025

Nice hotel with different types of rooms located in different houses spread across the area. Nice place for relaxation and a bit of peace and quiet, if other guests permits. The wellness area could be more modern and cleaning standards should be improved. The pool is quite small and the sauna likewise. The whirlpool is way to small and can barely suit two persons. The room we stayed in was quite big but old fashioned and somewhat outdated. The restaurant was super with nice food and a serviceminded staff, smiling, polite and with a sense of humor. The breakfast buffet was nice as well.

"This Hotel Merits 3 Stars"
klewis7945, 18 Août 2024

Interesting lakeside hotel with a friendly staff. Surroundings pleasant. Respectable breakfast presentation with a variety of items to select. The rooms were sparse and the television had poor reception with no international channels limiting one to German, but difficult for non German speakers. The restaurant in the evening was understaffed although the persons working were doing their best. We saw several persons leave because of the slow service and did not order. The dishes we ordered left a lot to be desired, eggplant and a fish dish. Quite mediocre. With further regard to the room amenities, the towels felt old and abused almost like sand paper. This should not be. By 12 30 pm nobody had been around to change our towels or make the beds. We don't know if it was because they were understaffed or nobody working on Sunday? In resumes it is what it is and I generously award this hotel only 3 stars.

"Lovely, secluded holiday resort in the country side"
whippo2, 22 Juin 2023

We stayed here only for a night, but from what we saw, we wished we had had the possibility to experience this place for a longer period. This is definitely a place where you come to spend a longer holiday. This is a bigger complex with various room/house types. We had a studio, which consisted of a bedroom with a dining area, a kitchenette, a bathroom with a bath tub, a closet and a small patio. Only downside we experienced was the smell on paint in the room when we arrived. There were also scaffolds right outside the window of our room. I believe people mainly come here by car, and there were loads of parking places and they even have spot where you can wash your windshield! This came handy since our windshield was filled with dead bugs. The place is also surrounded by forest and by the water, so there are lots of mosquitoes in the evenings during summer time at least. There's lots to explore around the premises. We enjoyed watching the different animals (donkeys, alpacas, goats, rooster & hens). The location by the water is beautiful and there was a swan swimming close to the shore line. You can also book sauna by the water if you want or take a morning swim in their pool. There's a huge lawn where you can sit in a shaded chair or sunbath. If you're feeling more adventurous, you can even rent a boat. There's also a nice playground for kids there. Since our visit was very short as we were passing by, we didn't have hotel breakfast.

"Great hotel in the countryside"
tomasw529, 08 Mai 2019

Best Western Seehotel Frankenhorst is a wonderful hotel in the countryside outside of Schwerin. We are extremely pleased with the stay. The inside pool and pool area are perfect. Relax area with different saunas are very nice and fresh. The city of Schwerin was a new experience for us and we will absolutely come back to the hotel and the city of Schwerin. The restaurant is top class. Thank you for a very pleasant stay.

Owner Response, 08 Mai 2019

Dear Guest, Thank you very much for your comments and the positive feedback on your stay in our house. We take all comments very seriously and evaluate these fundamentally in the individual areas. We are very pleased that you have felt comfortable with us and hope to welcome you soon as a guest in our house. Best Regards Your Team from BEST WESTERN Seehotel Frankenhorst

"Quiet, Secluded, Unique Hotel"
L1770KFpeterw, 13 Octobre 2018

This hotel consists of several small buildings in the woods next to one of Schwerin's famous lakes. The buildings are all pretty well spread out so expect a short stroll to the restaurant in the main building. I have heard, but cannot confirm, that this was a hunting lodge for Egon Honecker in the old East Germany period. Now a days there are a couple alpacas, donkeys, some chickens (and rooster), plus a friendly cat. The rooms are fine with lots of light and nicely furnished. The pool looked good. The Spa also looked impressive. The restaurant had a limited menu but everything I had was excellent. The duck with pumpkin was very tasty. Staff is very friendly. It is about 5 miles north of Schwerin so going there to eat can be difficult.

Owner Response, 13 Octobre 2018

Thank you for your feedback.

"Quite far out of town"
KennethEast, 03 Août 2018

This was a tour bus hotel that was further out of town than we expected. Room OK, but one couple in our group was housed next to a sauna and their room was exceedingly hot. Too tired to get in the car to try a restaurant in town. So we were captive of the hotel restaurant. It, too, was OK. But you had to dodge the hordes of bus guests to get a spot. Acceptable, but hardly great. It's got a water-side location, which we didn't take advantage of.

"Nice local hotel"
ASCII27, 28 Juillet 2018

We had a great 1 night stay at this hotel. The staff was very welcoming and really helpful, and we enjoyed the hotel bar that had a great sun deck to enjoy some drinks. Only thing was that the room it self was a bit outdated and look like it had seen better days.

Owner Response, 28 Juillet 2018

Thanks for your Feedback!

"Good stay in quiet surroundings"
NemoTraveler, 11 Juillet 2018

We stayed two nights. The hotel is located in quiet surroundings about 7 km north of the city center. There are about 60 rooms in different buildings, a large lawn and park area and also a lake, quite nice. Friendly staff at the reception giving good advice on local sights. Our room was large and equipped with all the amenities you would expect, including coffeemaker, fridge and air conditioning. The beds were good, however the pillows were larger than I would prefer, but no big issue as an alternative would probably be available upon request. The cleaning was not as good as expected and just okay. The restaurant serves good food at reasonable prices, but has a limited selection. Breakfast was included in our rate and was okay without being great. This is after all a four star hotel, and some of the hot items were not as good as I would have expected. In spite of the location the hotel charges EUR 5 per day for parking. Not a high price, but a bit unusual, considering the location. No public transportation is available, but the hotel offers a free shuttle to and from downtown Schwerin once a day. I would recommend driving in your own car, as ample parking is available close to the old town and at a reasonable price.

Owner Response, 11 Juillet 2018

Great Thanks for your Feedback.

"Super place to stay, even in December"
kmr100, 07 Décembre 2017

We returned to this lovely hotel. We have never been this late in the year. It was so festive. Staff are very friendly. I liked the fact that guests were given a chocolate Santa on St Nicholas's day. Room was very good and beds are extremely comfortable. Food in restaurant was super. Breakfast - huge choice.

Owner Response, 07 Décembre 2017

Thank you for your Feedback.

"The friendliest staff on earth!"
ken S, 28 Août 2017

The front desk staff, restaurant staff, and just about everyone working at this quaint hotel were simply superb and were an absolutely joy to speak to. Super professional and incredibly friendly and accommodating. When we checked in, we were given a room without a view of the lake, so we asked for a lake-view room. No problem, here you are sir. When I informed the front desk that I had a feather pillow allergy, the gentleman at the front desk personally delivered non-feather pillows to our room. The spa and sauna areas are definitely worth a visit for a few hours, though the pool was not heated. Nicely equipped rooms. Again, the staff really made this place super comfortable for us.

Owner Response, 28 Août 2017

Thank you for your Feedback.

""American motel" atmosphere"
Amstraveler, 27 Août 2017

This nice open lakeside location a few km outside Schwerin is worth considering. The only 'downside' for us was that cars were parked next to rooms giving it a bit of US motel feel - quite rare for this part of Germany ! (... and if you're travelling without a car make sure they don't put a car parking charge on your bill). The rooms themselves were a little aged but included a basic kitchenette with fridge, the restaurant was very good so either way no need to go into town to eat. We liked staying here and would recommend.

Owner Response, 27 Août 2017

Thank you for your feedback

"Thank you Yvonne M: Amazing employee!"
FourWinds_11, 27 Juillet 2017

Would have rated this a 5 except for the fact that we were told at booking that there was air-conditioning available (also advertised on the website). Upon check-in, we were told they didn't have any air-conditioning and offered us a "ventilator" -- a simple fan. We would'nt have booked there if we'dknown there was no a/c--very hot weather, and we didn't sleep well! However, with a few minor issues (no soap in bath sink dispenser, no shampoo/conditioner, extremely uncomfortable pillows), the hotel is very nice: easy drive to Schwerin, lovely lake location, clean, spacious room, decent WiFi, good breakfast buffet, excellent staff. The car we'd rented wouldn't start as we were about to check-out. We don't speak German, but Yvonne M. took charge and talked to numerous employees in Avis/Budget offices at various locations over a period of several hours to arrange a tow truck, and eventually a replacement auto. She was efficient, persistent and tough and wasn't going to take "no" for an answer. With us, she remained positive throughout, kept her friendly smile and never acted as if our problem was wasting her day. She's a gem. Seehotel Frankenhorst is lucky to have her on staff! Caution: Be careful when renting from the combo Avis/Budget agency in Hamburg if traveling to other locations. When the tow-truck mechanic couldn't start our original car, the Schwerin agency wouldn't replace it. They had not yet converted to Avis/Budget and our car was designated by Hamburg as Budget. Yvonne was told that many of the agencies haven't yet converted to Avis/Budget. With numerous calls working her way up the corporate ladder (and hours later), she finally secured a replacement auto from the Schwerin office where she'd started! The delay cost us nearly a full day, since by then we were in very slow rush-hour traffic trying to get around Hamburg and into Bremen.

Owner Response, 27 Juillet 2017

Thank you for your Feedback.

"Family Reunion - Relaxing, Great Location"
leonardoneill, 18 Mai 2017

This hotel is located on the banks of a lake north of Schwerin, Germany. It has several buildings that include an indoor pool, sauna at the lake, suites, rooms and restaurant. The grounds are walk able and serene. It is a very good location for visiting Schwerin, Luebeck and other cities on the North Sea.

Owner Response, 18 Mai 2017

Thank you for your Feedback.

"Chill out guarenteed . Beautiful place."
auntylane, 13 Mai 2017

The setting is lovely. quiet and peaceful. Surrounded by nature . Large lake , lakeside sauna , swimming pool. There are rooms within the hotel and also rooms in the grounds. I've stayed in both. they are equally as good. Table & Chairs outside and sun loungers are provided for each room located in the grounds. The food is very good - great breakfast choices. The location is lovely but you do need a car ( 4km from Schrewin City Centre ) . The staff are very helpful and friendly.

Owner Response, 13 Mai 2017

Thank you for your feedback!

"Two nights of heaven"
P7020CPstephenp, 28 Septembre 2016

Despite its rural location it is only a 10 minute drive into the city of Schwerin. The location is stunning and the facilities were excellent. Breakfast was wonderful and the staff were great. only thing that let it down was that my Laptop could not log into the WI-FI but all our other devices could. I would like to visit again and stay a little longer next time.

"Super location next to a lake"
kmr100, 24 Juin 2016

Very interesting hotel as the accommodation is in various different buildings. The location is in the countryside next to a beautiful lake. Our room was very spacious. Super restaurant. Breakfast - a super spread and very tasty. Hotel has bikes. Wifi was very slow. Indoor pool, areas outside to relax in. Nice walks. We had an adjoining room so bear this in mind as you can hear the person in the next room. Worth visiting this hotel and taking time to visit Schwerin.

"Nice and lovely hotel - now with indoor-pool!!"
Guakefu, 19 Juillet 2015

We are frequent guests for a night here. Rooms are spacious and very clean: TV offers Sky-Pay-TV. WiFI is a bit slow and unreliable, but the team is addressing the problem. Since our earlier rating the indoor-pool has been build and offers a nice view over the Schwerin-lake and the hotel-boat-pier.. We love to come back as we also find a good value-for-money ratio! Very friendly staff at reception!!

Owner Response, 19 Juillet 2015

Thank you for your feeback.

"Beautiful location with great facilities"
cheefbadger, 07 Juillet 2015

My wife and I visited the Best Western Seehotel for a couple of days on our way to a business trip and we were absolutely delighted. I always do a lot of research before we go anywhere and I liked the look of this place but you can never be sure. My first impression was good, the area around the hotel is very pretty and driving along the side of the lake in the sunshine I felt like we were going to be in a good place. We went to reception where he staff were very pleasant and we found our room easily, albeit it was in another building than the reception. Our hotel room was nice, quite big and very clean. We didn't have a view of the lake but that didn't matter. We went for a walk in the grounds which are stunning. On the lawn outside our building we sat in one of the Strandkörbe (beach seat things) and relaxed. We took a walk down to the lake which is stunningly beautiful and very cathartic. They even have a little beach!! So, despite it being very very cold, I went for a swim in the lake (I don't entirely recommend this as the sand underneath the water is a bit 'sinky' and some of the foliage a little sharp!!!). That night we went to the restaurant and had dinner. It is very expensive but the menu is quite impressive. Sadly, I think the Chef has ideas above his station as the food was not up to the menu or the price. My Wife's Lobster Bisque was Lobsterless and just Water, no taste or anything - not great and although my meal was okay, I don't think it was quite up to scratch (kind of felt like a waste of 100 buckaroos). The staff were lovely though and, as they have a piano in the dining room, they allowed me to play some music (given that he other guests didn't mind). Breakfast was not included in my booking so I paid the 10 euros each to have breakfast - it is a buffet breakfast with some hot food and lots of cheese, juice, bread etc. It was a good breakfast definitely but not the best I've had on my travels by any means. The only thing they need to remedy is the hot food selection and he cooking of it. Bacon on the first day was so hard before they put it in the Bain Marie that the only way it could be identified as Bacon was by smell. Hey had Nurnburger sausages, scrambled egg and tomatoes which was not bad. The second day they had no Sausages so chucked in some tiny hot dogs which struck me as a little weird. I think they could easily do sausage, bacon, egg, mushroom and some kind of Rosti dreiecke or Hash Brown and we would all be happy as the continental breakfast is well delivered. Okay so I have forgotten about the facilities!!! We used he swimming pool, sauna, hot tub (didn't care for it), I went boxing, used the running machine and I loved it. It was a great addition to the holiday and made it all the more exciting. There are beautiful walks around the grounds and they also have Donkeys, Alpacas and sheep to visit and talk to. I will be going back to this places - no question, but I may not eat there again.

Owner Response, 07 Juillet 2015

Dear Guest, Thank you for taking time to evaluate our hotel . We are happy to read that you felt good in our lovely hotel. We would like to show you on your next visit that our kitchen can convince you also completely . Your ideas to improve our breakfastbuffet we will discuss with our chef. We are looking forward to welcome you as a return guest soon . With best regards Your BEST WESTERN Seehotel Frankenhorst

"Exceeded expectations"
Tomas H, 06 Avril 2015

We spent two days at the hotel during easter. We were very happy. The studio we got were spacious and clean. The hotel has succeeded in combining a high class spa type hotel in magnificent surroundings with at the same time creating a family friendly atmosphere. The animals at the place are as friendly as the hotel staff :) our kids loved all of them. Can be recommended for everybody, especially in summer. Only minus was that the Internet in our room 504 was close to non existing

Owner Response, 06 Avril 2015

Thanks for your feedback. We look forward to your next visit.

"Fantastic Location"
J W, 19 Novembre 2014

In historical building. In the countryside. By the lake. Rooms located in separate buildings scattered around the grounds. Spa and other nice options which I unfortunately did not have time to enjoy. Great food. Very nice indeed. Only downside is slow internet in my room (business trip) Glad I had a GPS navigator. Can be a bit difficult to find.

Owner Response, 19 Novembre 2014

Sehr geehrter Gast, vielen Dank für die positive Bewertung Ihres Aufenthaltes in unserem Haus. Wir freuen uns sehr, dass Sie sich bei uns wohl gefühlt haben und hoffen, Sie bald wieder als Gast in unserem Haus begrüßen zu dürfen. Mit den BESTen Grüßen das Team vom BEST WESTERN Seehotel Frankenhorst

"Not luxury but interesting"
Morag M, 26 Août 2014

This is a very odd hotel. It felt a bit like an uprated Butlins for the middle-aged with cottages in the woods and sun loungers left out in the rain. It was very quiet and that is a plus, but it was not very welcoming. It felt as if I was in danger of breaking the rules - whatever they were. There was nothing wrong with it - it just felt as if it was stuck in a time warp. Dinner was OK but breakfast was superb and the best thing about it. Had we not be touring it might have grown on me. If you visit - look up the man who originally owned the estate on Google - very interesting history - he did well both pre-1939 and post 1945 .... which makes me curious about him.

Is breakfast included in the rate?
julie
Julie
Best Western assistance
You'll find this information in the rate description on our website and in your confirmation email - some rates may include it. If breakfast is not included, its price is shown on the rates page, in the "terms of sale" column.
I think I'll arrive outside the stated hours. Will I still be able to check in?
julie
Julie
Best Western assistance
Our reception is staffed 24/7 in all our hotels. You can also notify the property using the contact details provided in your booking confirmation.
Are pets allowed?
julie
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to set its own pet policy. Their pet conditions are shown on the hotel page.
How do I book a free night using my Best Western Rewards® loyalty points?
julie
Julie
Best Western assistance
The number of points required to book a free night depends on the hotel chosen.
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
Can I pay with Chèques-Vacances?
julie
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to accept or decline Chèques-Vacances as a means of payment. For more information, please contact the hotel directly. Contact details are available on the hotel page or in your confirmation email. You can also find properties accepting these vouchers on the ANCV website.
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