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SureStay Collection Hotel by Best Western Inn at Santa Fe, Santa Fe

4.0/5  - basé sur 674 notations.
8376 Cerrillos Road, 87507-4413, Santa Fe, United States - See map
SureStay Collection by Best Western Inn at Santa Fe - Welcome to the SureStay Collection by Best Western Inn at Santa Fe! The SureStay Collection by Best Western Inn at Santa Fe is ideally located in the center of Santa Fe. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Find your refuge in the southwest at the SureStay Collection by Best Western Inn at Santa Fe, a tranquil boutique destination surrounded by the region's rich history and world-famous cuisine. Stay and relax in the fireplace lounge, soothe tired muscles in the sauna or sip a glass of wine by the pool after an exhilarating day of skiing. Only 15 minutes to Museum Hill and the Plaza, two central destinations for exploring the city's finest museums, architecture and the world's greatest collections of Native American art. Check in 3:00 p. m. - Check out 12:00 p. m.

SureStay Collection

Hotel by Best Western Inn at Santa Fe

LABEL_ITINERAIRE

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Sauna
    Sauna
  • Massage services
    Massage services
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
GreenLeader Silver
 
based on 674 guest reviews
NOTE ISSUED
Excellent
326
Very Good
203
Average
92
Poor
29
Terrible
24
REFER TO NOTICE
Business Business
83
Couples Couples
281
Family Family
144
Friends getaway Friends getaway
72
Solo travel Solo travel
57
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Poor Lodging, No breakfast food, restocked!!!"

1
26/11/2018

My handicapped mother who is 85 yrs. old, my disabled niece and my sister, her husband stayed here on their way from Colorado to Arizona for the Thanksgiving Holiday. When booking the room, I was assured that their would be (2) queen beds in one room, and the other room would be handicapped, queen also. That was not the case, upon arrival they were given a room with twin beds, and the service was not happening. The next morning the breakfast bar was depleted, and no one was around to restock the breakfast items. I would not recommend to anyone, coming or going!

Victoria L, General Manager at SureStay Collection by Best Western Inn at Santa Fe, responded to this review
Dear Guest, Thank you for your feedback as your comments are very important to us. We are addressing your concerns and apologize you were not completely satisfied with your stay. We hope you will try us again next time you are in Santa Fe. Have a wonderful holiday season! Victoria Lombardelli General Manager

"Highly recommend"

4
21/11/2018

It was our first night in a SureStay Connection hotel. Staff was very friendly, knowledgeable and helpful. Room was well equipped and quiet. The location allows easy access to most Santa Fe attractions and to I25. Included Breakfast is very good. Management's concern to eliminate single use plastic or styrofoam was very appreciated. All these positive points made us change our plans and stay another night. We will be back.

Victoria L, General Manager at SureStay Collection by Best Western Inn at Santa Fe, responded to this review
Dear Guest, We are so happy you decided to stay another evening because you liked the hotel. Such a nice compliment to the staff and I. And yes we do try and do our part for the environment. Have a wonderful holiday and we look forward to your next visit! Victoria Lombardelli General Manager

"Best of the best western I have stayed at in the USA"

5
17/10/2018

1 polite pleasant greeting at front desk 2 charming room 3 honest establishment 4 cafe resturant with good food and beer plus wine 5 well priced 6 restaurant staff great helpful and courteous 7 easy to find 8 Comfortable room I just hope breakfast is good coffee smells fantastic as you walk in

Victoria B, General Manager at SureStay Collection by Best Western Inn at Santa Fe, responded to this review
Dear Guest, You made my day! Thank you for the compliment. We appreciate it very much. The staff and I look forward to your next visit. Warm regards, Victoria Bruneni General Manager

"Friendliest staff ever, comfy beds, great amenities"

5
04/10/2018

Our truck broke down as we were moving from Denver to Las Vegas, and the Inn at Santa Fe was the closest place to stay. They turned what could have been a disaster into a really enjoyable experience -- well, everything but the part where we had to fix the truck. :) The employees, especially Danielle, went out of their way to help us out when we didn't know how long it might take to get the car fixed -- Danielle let us stay a bit past checkout time with no problem so all our stuff was safe while we waited, and she even gave us lunch recommendations in the meantime. Also the gentleman who checked us in on Wednesday night was incredibly accommodating and had some fun trivia to offer about Santa Fe. :) We could not be more grateful for such friendly faces after a weary day and we will definitely recommend the Inn at Santa Fe to everyone we know whether their truck breaks down or not!

Victoria B, General Manager at SureStay Collection by Best Western Inn at Santa Fe, responded to this review
Dear Guest, Such a nice review. We are so happy we could help out. How stressful to break down when moving! We are glad you were able to get your truck fixed and hope you will come see us again for a holiday as Santa Fe is a special city to visit. I will be sure and pass on your compliments to the staff. Best wishes in Las Vegas! Sincerely, Victoria Bruneni General Manager

"Lucky Find"

5
19/09/2018

We found this great hotel by the reviews on Trip Advisor. The staff was very friendly and helpful. The complimentary breakfast was amazing and had a variety of options plus the staff was constantly replacing fresh food and coffee. The pool was in good condition and heated to perfection, and the hot tub was sooo relaxing! The housekeeping staff did a fantastic job cleaning up the room and replacing used toiletries. All in all, we highly recommend the Inn, in fact we stayed an extra night because we liked it so much!

Victoria B, General Manager at SureStay Collection by Best Western Inn at Santa Fe, responded to this review
Dear Guest, Such a treat to read that you found our hotel to be a "Lucky Find" and even better that you stayed an extra night. We value your feedback and appreciate your kind words. Warm regards, Victoria Bruneni General Manager

"Nice hotel with excellent views"

5
29/08/2018

This hotel is south of the city and has a nice atmosphere. The hotel is very clean and the breakfast is excellent. It's close to everything just up the road. I was here for a week and a half and I will stay here again

Victoria B, General Manager at SureStay Collection by Best Western Inn at Santa Fe, responded to this review
Dear Guest, Such a nice review to read. We appreciate your kind words about our hotel and your excellent rating. We look forward to your next visit. Sincerely, Victoria Bruneni General Manager

"Great Experience"

5
28/08/2018

As a last minute decision I stayed at the Inn At Santa Fe for 2 days and had a wonderful experience. The Inn itself is clean and charming with a Southwestern feel. The food was good and the location off 25 was easy to drive to. The lady at the front desk, Danielle was helpful setting up the shuttle for me and recommending places to visit and eat. I was able to take a free shuttle back and forth downtown which I would recommend to anyone. The shuttle driver Troy was great. He helped me get my bearings downtown and recommended places to visit and eat. He was familiar with information about the Santa Fe Opera which I went to see. All in all a very good experience.

Victoria B, General Manager at SureStay Collection by Best Western Inn at Santa Fe, responded to this review
Dear Guest, Thank you for your excellent rating. It means so much to the staff and I. We hope you will stay with us again the next time you visit Santa Fe. Warm regards, Victoria Bruneni General Manager

"very nice place"

5
27/08/2018

great location great room i would go back any time located at the beginning of santa fe near high way personnel was great !!great parking Fresh air home cooked breakfast close to Major attrAction in santa fe

Victoria B, General Manager at SureStay Collection by Best Western Inn at Santa Fe, responded to this review
Dear Guest, So nice to read this lovely review. We appreciate your business very much and are so glad you were happy with your room and breakfast. We look forward to your next visit. Best wishes, Victoria Bruneni General Manager