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Best Western Plus Royal Oak Hotel, San Luis Obispo

4.0/5  - basé sur 949 notations.
214 Madonna Road, 93405-5409, San Luis Obispo, United States - See map

Enjoy everything San Luis Obispo has to offer during your stay at the Best Western Plus Royal Oak Hotel. For those searching for sand and surf, our beaches are minutes away. You will be close to the "Old Mission San Luis Obispo de Tolosa" and you will want to discover the state's Chumash Indian heritage. Within the area are the Farmer's Market, the quaint shops and galleries, several great golf courses, and our local wineries will delight your palate. Laguna Lake Park and two shopping malls are conveniently located within walking distance. Enjoy your stay.

Best Western Plus

Royal Oak Hotel

LABEL_ITINERAIRE

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Hotel advantages

  • Spa
    Spa
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 949 guest reviews
NOTE ISSUED
Excellent
375
Very Good
394
Average
132
Poor
34
Terrible
14
REFER TO NOTICE
Business Business
92
Couples Couples
329
Family Family
357
Friends getaway Friends getaway
77
Solo travel Solo travel
43
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Your Average Stay"

3
03/07/2018

The hotel has an old feel to it. There are some updates but still feels outdated. The setup is confusing as the rooms are in separate corridors. There was a sliding glass door on ground level which made me a little nervous.

"Great hotel in a lovely area"

5
21/06/2018

This hotel was really nice, clean with large rooms, large comfortable beds. There was a sliding patio door with a small patio. A good size fridge that was spotless a modern clean ensuite with a powerful shower. Very quiet no noise at all. A swimming pool and a large car park. The staff were friendly and helpful the reception area all had a large bowl of fresh fruit and cookies for the guest to help themselves. A complimentary breakfast was all provided. Across the road was the Madonna Mall please of shops/placed to eat to wander round, also spotless. When we asked at the reception if they could recommend a nice place to eat they did not disappoint and even gave us a 10% off voucher. I would certainly go there again and would recommend to anybody.

"Good location, Good price"

4
27/05/2018

This is a best western so don't expect exotic accommodations. It is perfect for a place to sleep while still being close to the main drag. The free breakfast is okay. The on-site pool is also okay. It is great for freeway access. Plus there is a market and other shops just across the street. All in all it's a good spot considering the alternatives. We stayed once at Motel 6 and this was so much better. I recommend this for family accommodations.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello tpinlb, We hope to see you again the next time your in the market for an affordable, clean hotel to stay at in San Luis Obispo. Thank you for your business and your review! Chase Front Desk Manager Best Western Plus Royal Oak

"Third Stay at Best Western Royal Oak Hotel"

5
25/05/2018

Our third stay at BW in San Luis Obispo and it did not disappoint. The courteous staff, the room, and especially the value were all excellent. We have recommended BW to our friends and would recommend it to anyone who needs a comfortable place to stay at a very reasonable rate.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello Stan G, We are so happy you enjoyed your stay with us ! We hope to see you again in the future and thank you so much for the positive feedback! Chase Front Desk Manager Best Western Plus Royal Oak

"Great BW right off the freeway ??"

5
20/05/2018

You just can't beat staying at a BW. We have been on Route 66 from Chicago and this is our 10th BW Hotel stay along the Route. They all stay pretty consistent with room cleanliness and breakfast quality. You really can't go wrong. I definitely give it two ???? up.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello cjkrimm, It was get getting to know you both! Thank you for sharing your route 66 pictures with us :) We hope to see you again the next time your in San luis obispo! Chase Front Desk Manager Best Western Plus Royal Oak

"Average"

3
14/05/2018

The room was decent but had a musty odor. The air conditioner did not work particularly well which made the room really uncomfortable to sleep in. The location was fine and the staff was professional.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello wygalway, Thank you for taking the time to review our hotel. I'm sorry you experienced some discomfort during your stay. Next time please let us know while you are still on property and we will be sure to take care are any issues you might experience. We hope to see you again in the future. Chase Front Desk Manager Best Western Plus Royal Oak

"Nice San Luis Obispo gem"

5
16/04/2018

We've stayed at this hotel before and we are never let down. Stephanie at the front desk is welcoming and helpful, and always willing to offer assistance. The rooms are always clean and updated, and the food at the breakfast bar is fresh. For the money this is a great value to either business travelers or families. the pool and hot tub are nice and well cared for and the fitness center is also.

"Great Hotel in Beautiful SLO"

5
16/04/2018

I visited the property for work. I had a great room with a view of the pool and hot tub, The breakfast was well stocked and had many choices. Juan and Chase checked me in. They and all staff I saw were wonderful

"great experience"

5
14/04/2018

Staff was very helpful. They addressed all my questions. Staff also provided helpful tips for our stay. We stayed at 3 different locations and staff at all three locations were excellent. We used our points for two locations.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello jpallares2018, I'm so glad you enjoyed your stay with us! Thank you for your loyalty to not only our hotel but the Best Western Brand! We hope to see you the next time you are in San Luis Obispo! Chase Front Desk Manager Best Western Plus Royal Oak

"Enjoyable Stay"

5
02/04/2018

I have stayed at the Royal Oaks many times over a ten year period. The property is well maintained. In-room WIFI is good. Having a microwave and mini refrigerator is great.It is within easy walking distance of restaurants and shopping. Maybe four minutes from downtown San Luis Obispo.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello Raymond B, We are so thankful for your continued loyalty over the past Ten years ! That alone speaks volumes and we are so grateful ! P.S. We look forward to your next visit :) Chase Front Desk Manager Best Western Royal Oak Plus

"Nice comfortable hotel in San Luis Obisbo"

4
30/03/2018

Very comfortable beds, nice room, friendly staff, always happy to stay in a Best Western Hotel. I would recommend this hotel to friends and family. In addition, the location was convenient for my needs.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello Isock987, Thank you for taking the time to review our hotel online! We truly appreciate your time, and they loyalty to our hotel. We hope to see you again soon ! Chase Front Desk Manager Best Western Plus Royal Oak

"Great location"

4
27/03/2018

This hotel is ideally located just off the 101. Easy trip to downtown SLO. No real restaurants around, save for the Madonna Inn coffee shop and a Chipotle across the street. Also there is a Ralphs super market nearby. Breakfast room was top-notch, with the usual items offered (cereal, eggs, etc). I know this is a small item, but I appreciated that our room was stocked with real glassware instead of disposable plastic!

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello annb65, Thank you for your awesome review of our hotel ! We are very fortunate to be in such close proximity to the downtown area. I would like to point out that their is a Buffalo Wild Wings, Panera Bread, Tahoe Joe's, among many others just on the other side of the road from us next to the Chipolte restaurant you mentioned. We hope you come back and visit our hotel the next time your in San Luis Obispo! Chase Front Desk Manager Best Western Plus Royal Oak

"A nice place to stay"

4
19/03/2018

We had a pool view room with outside patio, refrigerator, king bed. I usually don't sleep well the first night of a trip, but I had an excellent night of sleep the first night. The hot breakfast was decent, and the fresh fruit was wonderful. The staff was friendly and helpful, the property well maintained, can't ask for much more from a hotel.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello davidbA4601BU, I'm so happy that you experienced such a pleasurable stay at our hotel! We have Certa mattresses and I'm very pleased you were able to get that all important first night sleep on your stay. We have tried to make our hot breakfast something guests really enjoy! Thank you again for the review and we hope to see you again soon ! Chase Front Desk Manager Best Western Royal Oak

"Great hotel close to downtown SLO"

4
19/03/2018

My son had a meet in SLO Sunday morning so we needed a place to stay the night before and Best Western fit the bill. Located only 3.5 miles from our venue it was perfect. Hotel was easy to find an located across the street from Ralph's grocery, McDonald's & Chipotle (from what I could see) and next door to IHOP. Unfortunately it rained all day but we visited to downtown area where the mission is and it was less than 10 mins away. Upon check in the reception was warm & friendly. Our room was nice and clean, had all the amenities we needed and more. I was impressed that along with the usual soap, shampoo/conditioner there was a kit with cotton balls, Q tips, make-up remover cloth & floss! How nice! We had a hidden microwave on top of the fridge which is handy with kids and leftovers. I slept surprisingly well and had a voucher for breakfast across the way in the morning. The usuals, make your own waffle, eggs, bacon, sausage, fruit, cereal, yogurt, toast. Selection was better than most but was still meh in terms of taste but it's free. To be expected. Parking was ample & free which again, a PLUS. Definitely a great place to stay if in SLO and want to be centrally located.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello Julie S, Thank you so much for sharing your wonderful experience with others! I really appreciate you taking the time to write such a glowing review of our property :) We sure hope you come back and stay with us again the next time you visit San Luis Obispo ! Chase Front Desk Manager Best Western Plus Royal Oak

"MR T (Juan T) Is GREAT"

5
25/02/2018

My family and I recently went on a weekend getaway from Monterey south back to LA. In our travels we didn't plan to stay at San Luis Obispo, needless to say, we didn't have reservation for a hotel. Hence our arrival at Best Western Plus Royal Oaks. Upon arrival the front desk person was helping another couple. You can sense his HOSPITALITY & sincere desire to help them. This put me at ease & hoped that he would take care of us well. His name is Juan T He immediately greeted us with a SMILE and asked what we needed. He listened and booked the best room for us and what we had hoped for. After the whole process was done, he offered options for us to eat, places to stop in for other necessities. He made sure we were familiar with our surroundings to have a good short stay here in SLO. Also, the lady that helped us in the pool area for towels & brought us our cot was great. This place have pleasant people, great location, nice amenities and clean room. Thank you very much Best Western Royal Oaks.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello Alvin L, Thank you very much for the wonderful review of our hotel! Juan has an outstanding reputation of delivering excellent customer service and It looks like his reputation held up well with you! I cant wait to show him your review! Thank you so much for sharing your experience with us! Chase Front Desk Manager Best Western Plus Royal Oak

"Well-maintained property"

4
20/02/2018

Standard fare for Best Western. Well-maintained hotel, clean and comfortable beds. Large breakfast area located next-door in restaurant. Wide selection at breakfast. Good for short stay. Would have no problems staying again.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello Brandy P, Thank you for the review! We are so glad you enjoyed your stay at our hotel! We hope to see you again the next time you are in San luis Obispo! Chase Front Desk Manager Best Western Plus Royal Oak

"Nice hotel in SLO"

4
06/02/2018

Check in was quick and easy with friendly staff. Room was spacious and comfortable with good size bathroom. Used the laundry and the back of the hotel was not as nice as the section we were in. The evening reception was very nice and we met some interesting people. Breakfast was also pretty good so overall a good stay.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello WeeLuv2Trave2, Great to hear you liked your stay ! We sure hope to see you again if you find yourself on the Central Coast :) Chase Front Desk Manager Best Western Plus Royal Oak

"Road trip"

5
01/02/2018

Great property. Nice pool (be better if heated) and Spa. Pet friendly is great. Beds were wonderful. Wish we could have turned off the light over our patio so we could leave the curtains open for the pool view at night.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello thuff47, I'm glad you enjoyed your stay! The pool is heated but being outdoors it is subject to the climate and it has been very chilly this February. The Hot tub is always my favorite in winter :) We hope to see you again the next time your in San Luis Obispo ! Chase Front Desk Manager Best Western Plus Royal Oak

"Great Place to Stay"

4
22/01/2018

We always stay here when we visit Paso Wine Country. It is affordable, very clean, and convenient to all the wineries. The beds are comfortable and the adjoining restaurant serves delicious breakfast at a discount.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello Lynn K, We are so thankful for your loyalty over the years ! We hope to see you again soon :) Chase Front Desk Manager Best Western Plus Royal Oak

"Dog Friendly Hotel"

5
22/01/2018

My wife and I stayed at the BW Royal Oak this last weekend (Jan 19 and 20). We chose the hotel because we were traveling with our two dogs, and we wanted a dog friendly hotel for our stay in SLO. We found this Best Western hotel extremely accommodating for having your pet stay with you in your room. The hotel had an enclosed dog run equipped with 'pick up' bags that is easily accessible and kept clean. The refreshing bonus was the service staff from the front desk to food service and housekeeping could not have been more friendly and helpful. They were terrific all the way around. The room was nice appointed, the bed was somewhat hard but comfortable and the room was large enough to put up portable dog crates without tripping over them. The hotel offers a free breakfast package, and while the scrambled eggs were powdered (but tasted alright), the spread included breakfast meats and fresh fruit that were pretty good. Overall, I give this hotel a 5 star rating.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello geoffreyhicks1, Thank you so much for this awesome review ! We love responsible pet owners like you and your wife. We hope that you visit us again the next time your in the area! PS Don't forget to bring the Dog's with you !!! Chase Front Desk Manager Best Western Plus Royal Oak

"Very reasonable, pet-friendly, great location"

5
07/01/2018

This was our 1st stay here. The staff is very courteous and consciencious. Great location on Madonna Rd. across the street from mall and 1 block from freeway. Breakfast better than most....sausage patties and REAL eggs (not powdered). Pet friendly with a gated pet area for safety. Clean and attractive and rooms are Quite large with balconies.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello LlanoLindaF, I'm glad you enjoyed our location and friendly staff! Thank you for your feedback ! Chase Front Desk Manager Best Western Plus Royal Oak

"OK hotel, great for pets, good breakfast."

3
06/01/2018

Hotel was easy to get to off hwy 101. There are a number of restaurants in walking distance and some good ones within a short drive. The pet fee is $15 and there is a park next door for dog walking. Staff was friendly and helpful.

"Wine Tasting in Edna Valley"

4
03/01/2018

Dad and I took a trip to the SLO/Edna Valley to enjoy the tastes and sights of the area. I am so glad that I booked with Best Western. Not only was a satisfied with the room but really enjoyed the complimentary breakfast and happy hour they provided for guests. The staff were also very attentive to our needs, upgraded the room free of charge, and went out of their way to make us feel comfortable. A special thank you to Stephanie who went above and beyond.

"Great Facility"

5
01/01/2018

Good location easy on off freeway. Across street from outdoor shopping area. Very clean and well kept. Friendly staff. Very nice and well maintained pool and hot tub. Nice dog run area Excellent breakfast.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello rlee131, Thank you very much for taking the time to review our hotel. It sounds like you had no trouble finding our hotel and you tut our amenities to good use :) I absolutely wish you the very best and hope to see you again soon ! Chase Front Desk Manager Best Western Plus Royal Oak

"Very nice motel"

4
30/12/2017

A very nice motel, and a haven with clean air during the Thomas Fire (12/17). The front desk staff were all very friendly and helpful, providing a map to help us get around town.The room was nice and quiet (except for an occasional loud sound of water running), and I thought the beds were nice and comfy! Breakfast was good, but got a bit "old" after 18 days. As in many motels the maids primary language is Spanish, but we were always able to make our needs known. Plus, you get a 20% discount at the IHOP next door by showing your room key!

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello Michael G I am very pleased we were able to accommodate you for such an extended length of time. I sincerely hope everything with your home turned out for the best. Please continue to take good care. More rain is expected in your area later next week! Chase Front Desk Manager Best Western Plus Royal Oak

"Visiting Hearst Castle"

5
30/12/2017

We stayed at this hotel on our trip to Hearst Castle. It is close to downtown SLO and about 45 min from the Castle. It was comfortable and clean. Everything was in working order including Wi-Fi. Staff very friendly and professional. Breakfast included all the continental stuff and eggs, sausage, bacon and a waffle station. And if the free breakfast doesn't do it for you it's next door to an Ihop and Denny's. So it was a great value for a great stay. Would stay here again.

"Post Christmas stay"

4
30/12/2017

Only stayed here one night the week after Christmas. Planned to do a day trip to Cambria and Morro Bay which are less than an hours drive up Hwy 1. Location is close to the Madonna Inn and the price seems much higher at $170/nite using my AAA card than the $90/nite I paid way down in Santa Maria. I also picked a Thursday because I wanted to visit the ever popular SLO Farmers Market with it's award winning BBQ. I only had 3 issues with my room of which 1 I was able to fix on my own. A previous guest turned off the mini frig and I didn't notice this til 6 hours in. I had diary and food products in there which would have gone bad. Additionally my room has a connecting door to the room next to it and it's paper thin. You could clearly hear every conversation in that room especially when they came back at midnite and others are trying to sleep. The TV remote didn't work from a sitting position in bed. Had the clerk change the batteries but still a problem. I think the little sensor on the TV is broken. I didn't eat the free breakfast so no comment on that but the little "Happy Hour" at 6pm next to the lobby was nice with a choice of chips, salsa, meat, and cheese snacks plus 4 choices of wine. Stephanie checked me in and out and very helpful and friendly. Also dealt with Ingamar....he's good too. The bed was great and the room had a balcony with a view of the IHOP next door. If I ever come back to the area I might stay again depending upon the rate. I was told the off season price is $100/nite.

"Quick visit to SLO"

5
28/12/2017

Stayed for a single night to attend a wedding for my niece. We found the hotel to be clean, freshly painted, and nicely detailed. The included breakfast the next morning was great; waffles, eggs, bacon and breads/cereals and juices. Good coffee! Located next to Madonna Inn and a quick ride or Uber into downtown SLO. The best thing was the extraordinary check in-a very pleasant young lady really made it a breeze with her charming banter. I'd definitely go back. I requested a quiet upper unit and received the top unit in the back building. Nice work BW!

"Hotel review"

4
28/12/2017

We stayed at the SLO BW and would do so again. Location close to the downtown but not in downtown and quiet. Close to grocery, Saturday farmer's market, easy access to beaches. Staff very nice. Breakfast with nice array of choices. Happy with choice of this BW.

"Beautiful location"

5
24/12/2017

We strolled into town and were pleasantly surprised when arriving and feeling the wonderful greeting. Tired, but welcomed with a smile and a very helpful staff. The room was magnificent with a clean feel and spacious. We will be back!

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello 645prestono, So nice to hear you enjoyed your stay with us ! Thank you for going public with your experience and we look forward to your return visit :) Chase Front Desk Manager Best Western Plus Royal Oak

"A top BW"

4
20/12/2017

BW is my usual choice when on the road. On this trip with a girlfriend, we were getting off 101 at the Madonna Inn exit and heading to a nearby park. We knew we'd need a motel later for the night and figured we'd pull out our iPhones and look at the options. Then, bingo, there was this Best Western right on the way to the park. We pulled in, marched into the office, and promptly got a room to share. It's a very nice property. The room was well appointed and clean--and also quiet, even though the street traffic can be busy. It was easy for us to get to a restaurant downtown for dinner. The breakfast was okay, not the best I've seen, but the coffee was good. Well rested, we were ready to go.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Dear Judith D, Thank you so much for taking the time to review our hotel! I'm so glad enjoyed your last minute stay with us. We sincerely hope to see you again the next time you are in San Luis Obispo. Chase Front Desk Manager Best Western Plus Royal Oak

"Great staff - plus, dog friendly!"

5
20/12/2017

I can't say enough good things about the experience I had here. I, like many other guests at the time, was fleeing the wildfires in the Santa Barbara area. Evacuating is never fun, but all of the staff were incredibly welcoming and accommodating. Juan at the front desk helped me extend my reservation multiple times and was always knowledgeable, friendly, and eager to help. Also, I was traveling alone with my dog, which can make it hard to do things like access the breakfast area. However, the women staffing breakfast went out of their way to either make me a plate of food to take elsewhere or to hold my dog briefly while I grabbed some food. Really great staff who go above and beyond. Also, no hotel will be completely dog friendly, but this is one of the dog friendliest hotels I've ever been to. It's adjacent to a large park with a good off-leash area, there are well-lit sidewalks for walking at night, and has a sizable pet relief area in the back. It's also across the street from a shopping center with a Petco and multiple fast-casual restaurants (Panera, Chipotle, etc) with dog-friendly patios.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello Leigh E, Thank you so much for this amazing review! I'm so glad you enjoyed your stay with us ! We hope you come visit us again soon. From our family to yours I want to wish you a Merry Christmas ! Chase Front Desk Manager Best Western Plus Royal Oak

"business trip San Luis Obispo"

5
17/12/2017

Great clean central location for the business needs in San Luis Obispo. A perfect location for all my needs on the central coast for business. A beautiful hotel inside and out. Nice amenities with pool and close to restaurants.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello paultM2561Go, Thank you so much for your kind words, and the great review! I speak for all of us when I say we hope to see you again the next time your in San Luis Obispo :) Chase Front Desk Manager Best Western Plus Royal Oak

"A Nice Place to Stay in SLO"

5
11/12/2017

This hotel is well setup. The rooms have balconies with screen doors for good ventilation. Access from your car is very good. They have a pot of coffee in the lobby all the time. Staff is friendly and helpful. Rooms are clean and comfortable. I definately felt like a valued guest when I stayed here.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Dear BerneseMtDog, I'm so glad you enjoyed your stay with us, and you felt valued on your visit :) I thank you for taking the time to share your experience with others. We truly hope to see you again the next time your looking for a Hotel in San Luis Obispo. Chase Front Desk Manager Best Western Plus Royal Oak

"My review"

5
08/12/2017

Clean and quiet. Quaint and comfortable rooms. Great central location to restaurants, shops, and more. Excellent attitude by all staff members. Relaxing breakfast area with good quality food. The attendant at breakfast was very polite and helpful.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello rafaelgS7248YV, Thank you for taking the time to review our Hotel! It was a treat for me to read about your wonderful stay with us ! We we honored to serve you and hope for another opportunity to serve you again :) Chase Front Desk Manager Best Western Plus Royal Oak

"Very enjoyable stay"

5
29/11/2017

Our stay began with a very pleasant check in from Chase. We had a few preferences which he handled . The TV set-up was simple to figure out which isn't always the case for us non-techies. The room was spotless and most comfortable. Honestly the stay could not have been more pleasant.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello Westlund D, I am so touched by your review! I really enjoyed reading your comments and I'm so glad you enjoyed your stay with us. I sure hope we get a chance to serve you again soon! Chase Front Desk Manager Best Western Plus Royal Oak

"GREAT Experience"

5
29/11/2017

The rooms were very clean.. the location is convenient to major highways for travel and shopping centers for retail therapy.. nice variety of hot breakfast foods.. the staff was friendly and helpful.. It was a great experience and I'd happily stay at this Best Western again :)

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello sandielynnc, Thank you so much for the wonderful review! I can't tell you how thankful I am for people like you that take the extra time to share their experiences with others. We hope to see you again the next time your in San Luis Obispo. Chase Front Desk Manager Best Western Plus Royal Oak

"Great hotel for the price, amazing breakfast"

5
25/11/2017

I booked this hotel months in advance through a Priceline bid. When we (wife and 2 kids) arrived to find a room with only one double bed, the front desk staff switched us, without any hassle whatsoever, to a room with two queen beds. The room was clean and well maintained. The breakfast is probably the best hotel breakfast we have ever experienced; the space was immaculate and the food was high quality with plenty of variety. If we ever need a hotel in San Luis Obispo again, I hope to stay here.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello Brian B, Thank you so much for taking the time to write this awesome review of our hotel! I am very glad we were able to accommodate your needs, and make your stay a memorable one! In my professional opinion Priceline can be a good tool to use if you don't need a specific room type, but often times when bidding it can be a total crap shoot on room type. Chase Front Desk Manager Best Western Plus Royal Osk

"Truly one of the "Best"!"

5
23/11/2017

I highly recommend this Best Western. The staff are so professional, polite, and helpful. The grounds are beautifully landscaped, the pool area is truly lovely, the pool heated and sparkling clean. Close to everything and easy access to the freeway. With an impressive selection at the hot breakfast buffet, this hotel is one of the best values for the quality of the experience I have found. Oh yes, and 12 pm checkout!! I will be back!

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello Amy D, Thank you so much for taking the time to write this review ! I love the detail you used to tell us what you liked about your stay! PS Simply one of the "BEST" reviews of the year :) Chase Front Desk Manager Best Western Plus Royal Oak Hotel

"Best hotel in a good location."

5
11/11/2017

During check in and out, there is no hassle and even the staff during breakfast were friendly and accommodating. The room is almost perfect rating except for one bath towel which is a little bit dirty.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello Jo S Thank you so much for again reviewing our hotel! We will continue to strive for perfection and we hope to see you again soon ! Chase Front Office Manger Best Western Plus Royal Oak

"WE KEEP COMING BACK"

5
09/11/2017

This is a great place in general but the fact they are pet-friendly is a bonus. We have stayed at this specific location many times and have never had anything but amazing service and comfort during our stay.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello Cardiffmichelle We know you have many choices for lodging on the Central Coast. We are so grateful for your continued loyalty to our hotel! We are so glad you keep coming back, and look forward to your next visit :) Chase Front Desk Manager Best Western Plus Royal Oak

"The place to stay"

5
07/11/2017

Nice having glasses, rather than plastic, for drinking. Nice view of the pool area. All Rooms with balconies. Spacious, clean and reasonable. Good location to other attractions, beach etc. Would stay here again and will tell others.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello BevB205, Thank you very much for your thoughtful review! I am so glad you enjoyed your stay with us, and we hope to see you again the next time your in San Luis Obispo :) Chase Front Desk Manager Best Western Plus Royal Oak

"Great Location and Personnel"

5
01/11/2017

If you are looking for the ideal place to stay in the central coast area SLO is the #1 hotel place. Simply outstanding and very courteous staff that's willing s to help in any way possible to make your stay a complete pleasure. They are experienced in suggesting restaurant's of all prices, recreational activities, entertainment and just leisure views and areas. .

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello Stanley! It is always an absolute pleasure to have you stay with us at our hotel! I sincerely wish you and your family the very best! I speak for all of us when I say we hope to see you again in the very near future !!! Chase Front Desk Manager Best Western Plus Royal Oak

"really nice place"

5
26/10/2017

this hotel is a really nice place to stay!! Very clean rooms, nice decor and the breakfast is also better as in the other places we stayed at on our trip through Arizona and California. Easy access from the 101 freeway. When I'm in the area again, I'll definetely stay here again!

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello 72traveler408 We really appreciate your positive review! Your feedback regarding our new and improved breakfast really holds weight considering the amount of traveling you do! Thank you again and we all look forward to your next stay with us :) Chase Front Desk Manager Best Western Plus Royal Oak

"Looking forward to our next stay"

5
26/10/2017

Would highly recommend. Friendly staff that were extremely helpful. Great location with beautiful view. Clean rooms. Comfortable beds with plenty of pillows. Breakfast was very good with a nice variety of choices no matter what your taste is. Wonderful experience!

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello 44terrip Thank you for mentioning our staff, and we really appreciate the positive feedback! We hope for a chance to serve you again in the near future ! Chase Front Desk Manager Best Western Plus Royal Oak

"Terrific Breakfast and room"

5
23/10/2017

This is a very nice property. Rooms have microwave, refrigerator, nice chair w/ottoman. Breakfast very good. Scrambled eggs, sausage, make your own waffles, juice, toast, cereal, yogurt, fresh fruit, pastries. All very fresh and very good. Visiting family in the area and always stay here.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello Bonniee475 Thank you for your kind words ! I am so pleased you enjoyed our breakfast! We really appreciate your feedback and business. We hope to see you again in the future ! Chase Front Desk Manager Best Western Plus Royal Oak

"Royal Oaks Best Western"

5
20/10/2017

The room was extremely comfortable. It was very well lighted. The amenities the room offered were excellent. The breakfast they served was also very very good. I would definitely recommend this Best Western to friends and family.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello pamelat384 We are so happy you enjoyed the comfort of your room and our complementary breakfast that we offer daily from 6am-10am. We sure hope to serve you again soon ! Chase Front Desk Manager Best Western Plus Royal Oak

"Clean and Convenient"

5
19/10/2017

Bed was comfortable, everything was clean and the staff very professional and helpful. Quiet yet Close to Starbucks and access to 101. Bathroom was clean, good towels and for a business trips it was perfect, as the price was reasonable for the area.

"Great hotel for a wine country visit"

5
18/10/2017

Stayed here for four nights on a visit to wine country and was really impressed. Compared to the Embassy Suites down the street, this hotel is an incredibly good value! The property was very clean, the staff was among the friendliest I've ever encountered at a hotel, and there are plenty of restaurants, shops, and a park within easy walking distance. Everything in our room worked although the room seemed a little dark, even with all the lights on. The fridge, microwave and real coffee mugs were a nice touch. The wifi was plenty fast, and we really enjoyed the balcony. We were on the top floor and didn't have any issues with noise, the blackout curtains worked REALLY well, and the beds were comfortable enough to get a good night's sleep. Plenty of hot water in the shower, although the temperature fluctuated more than usual during an average shower, and the exhaust fan in the bathroom worked well. Breakfast was good quality but repetitive. There was lots to choose from, but after four days you're tired of the same sausage and eggs every single day. It seems like most hotels rotate their hot items from day to day. On the plus side, the breakfast area is huge and never seemed crowded, even with a full hotel. The free happy hour was great, and much more enjoyable with better quality snacks/drinks than the "mad rush for free booze" that passes for a happy hour at the Embassy Suites! Be aware that if you don't pay extra for a pool view, your room will have a view of either a parking lot or a rock wall. Overall this was a fantastic hotel and I'd gladly stay here again.

"Friendly staff"

5
14/10/2017

Hotel was dated, but very clean and the staff were especially friendly. The towels were new and fluffy, and they had body wash in addition to the soap and shampoo. This hotel offered a 2-hour happy hour with complimentary beer, wine and snacks.

"Convenient and comfortable"

5
14/10/2017

After a long drive, this hotel was a very pleasant oasis. Close to the freeway, easy to find, very clean, comfortable bed, great staff from registration desk to breakfast servers...everyone. Wish I had more energy upon arrival as a dip in the beautiful pool would have been great. Was just too tired and the bed was so comfy! All this for a terrific price!

"Outstanding Hotel"

5
11/10/2017

GREAT stay! Room was very nicely done and breakfast exceptional. Loved the pool area! Front desk personnel very helpful. Would recommend to anyone needing a hotel in the area! Great value for the $$. Also very close to Cal Poly.

"The Best Best Western Plus of our Trip"

5
10/10/2017

We stayed in five different Best Western Plus hotels on a trip to California, and this one was the best in every way -- comfort, service, decor, breakfast. very convenient if driving the Pacific Coast Highway.

"Gorgeous hotel"

5
09/10/2017

Gorgeous hotel, room faced the pool area. Delicious free breakfast . Room was gorgeous and comfortable, very clean big bathroom . Frig, microwave and 2 free waters . Bathroom bath items smelled really nice .

"Great value"

5
02/10/2017

This was our first stay at this hotel for "move in" weekend at Cal Poly. The staff was friendly, the room was clean and the pool was refreshing. Conveniently located - we're staying here again next month!

"awesome place to stay"

5
02/10/2017

I loved the hotel over all. The happy hour was great. I liked the pool and spa. The fitness center worked out well. I walked all over the place from the hotel. I would recommend this place to everyone. You will not be disappointed. The employees are real nice.

"Perfect"

5
24/09/2017

The check in was fast. Room was very nice, located next to pool. Breakfast is included. We were there on Sunday breakfast for bacon day. The breakfast included make your own waffles and fresh fruit. After breakfast we walked around Laguna Lake. A very pleasant stay.

"Great Hotel"

5
23/09/2017

Very easy to find, could not see from the freeway, however once onto the Madonna Inn off ramp the sign was visible. Best customer service at any hotel. Facility is very clean, and the complimentary breakfast offers many options. Extremely happy with our stay.

"Not impressed"

2
22/09/2017

Stayed two nights and wish we hadn't. Unless you want to drive or get a cab there is nowhere nearby to eat, other than fast food chains. Breakfast was plastic knives and forks and paper plates, food not too bad. Room was ok but would not stay again.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello Petherpot, I'm sorry you did not locate the resturants across the street. The steakhouse Tahoe Joes is my personal favorite. We sincerely thank you for giving us a chance and wish you all the best in the future. Chase Front Desk Manager Best Western Plus Royal Oak

"GREAT HOTEL"

5
20/09/2017

We stayed at this hotel for 1 night on our way to San Francisco. The front desk staff were very friendly when we arrived. Something that I found very nice was they have a happy hour for the guests and offer 2 complimentary beverages (beer or wine) with snacks...I have never come across that and thought how very nice that was. They also offer complimentary breakfast and it's very good. The rooms were very clean & comfortable. There are a few restaurants within walking distance and it was about a 5 min drive to the gorgeous downtown area where there are plenty shops & restaurants. GREAT HOTEL and we would definitely stay here again

"Pet friendly, near Laguna Lake & shopping"

5
18/09/2017

Wow! I really had a great time here! Lots of choices for dinner - I chose Panera Bread within walking distance across the street. I took the dog for a walk at Laguna Lake, also within walking distance. Best of all - the queen bed was extremely comfortable & the curtains blocked out the light - I slept like a baby! The staff were all very riendly and made my little dog & me feel at home. I would definitely stay here again.

"Nice Hotel"

4
17/09/2017

Price was fair but should be run of house and not more costly for a pool view. The happy hour was nothing much. Stale chips and crackers. Staff was friendly and helpful. Cookies were good!! Pool was clean but should be more heated.

"Awesome Service and Comfort!"

5
13/09/2017

Overall great 9 of 10 stars! The manager Chase was awesome! He went out of his way to help us with the only issue, the wifi, which wouldn't connect to my laptop. He even came to our room and troubleshot it and contacted support. Eventually he got it working! Wow! No manager has ever done that, his customer support and service was 11 out of 10!! The hotel was very clean, and comfortable. The mattresses were the best we've ever slept on!! I need to get the name of the mattress brand! I would stay here again in a heartbeat! Thank you Chase for great customer service and care! He is a diamond in the rough!

"Very Nice Location!"

5
07/09/2017

This hotel is is a very nice quiet location. It was easily accessible. I think it might be relatively new as the address was not in my GPS that was just updated. It was very clean and the room we stayed it was spacious. Bathroom was clean all everything worked properly while we were there. Breakfast was in a building behind an ihop next door. They had a traditional breakfast eggs, toast, cereal, pancakes (I think I remember seeing) yogurt and sausage. I just wished they had bacon but it was very good. We will definitely stay here again if we have the opportunity.

"Top Best Western"

5
06/09/2017

This Best Western was very nice, comfortable bed, clean rooms, and friendly staff. A nice view of the pool and a quiet room at the rear of the property away from the Main Street. Breakfast was so so, could have been better.

"Great mid priced hotel with free breakfast and dog friendly!!"

4
03/09/2017

A great hotel right off the highway. Dog friendly with a small dog park. Hotel has a great pool for relaxing or step out onto your balcony and read the morning paper. Hotel is near the Madonna inn and shopping across the street. In the rooms they all have a desk and fresh remote in a bag!! Beds have extra pillows and comfortable mattress. Free breakfast is available or a discount when you show your room key at IHOP next door.

"Best Western Plus Royal Oak+++++"

5
01/09/2017

This is a great hotel with great amenities. They serve a full breakfast buffet complete with eggs, sausage, bacon, waffles, fruit and a variety of breads and muffins. The pool and Jacuzzi is easily accessible and convenient. Parking is generous and free. Location is great. We've met several guests from many European countries( Italy, Germany, Austria) staying here.

"Good Hotel"

5
30/08/2017

We spent a night at the Royal Oak Hotel enroute to Carmel.The check in was swift & the room was impeccable.Apples in the lobby & happy hour mondays to fridays for Best western members,Breakfast was included & was good but nothing elaborate.Shopping mall opposite incl a supermarket & restaurants

"Good stay"

5
29/08/2017

The hotel was nicely appointed, clean and included breakfast. The staff was friendly and very accommodating. We were there as a family group attending a nearby wedding Although our four rooms were booked individually they were located close together.

"Middle of the road"

3
23/08/2017

I stay at Best Western almost exclusively and I find it a bit frustrating that there seems to be no standard in terms of location. Some are very nice and some leave a lot to be desired. This location is OK (no complaints), but certainly not that great for the area. The redeeming aspect is the front desk manager Chase was super helpful and went out of his way to give us some information on wine tasting in the area. They have a dog run which seems cool, really the whole city seems dog friendly.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello Construct37 I'm very thankful for the opportunity to meet you, and assist you regarding wineries to the best of my ability. I'm very sorry that its possible for someone to experience a difference in quality from one Best Western to another. Best Western is aware of this and has implemented what is known as "Brand Standards". All Best Western hotels must comply with Best Western Brand Standards and if they do not the consequences are harsh. I would encourage you to look for the Best Western Plus tier. I say this because this (PLUS) tier has very high Brand Standards and should consistently provide you with the service and quality you are looking for and deserve. I hope to see you again the next time your looking for another get away ) Chase Front Desk Manager Best Western Plus Royal Oak

"last minute room"

5
14/08/2017

So i attended a wedding with my girfriend at the madonna Inn. Originally we had gotten rooms at the said venue but turns out my significant other booked the room for the wrong weekend and they were completely sold out. Luckily the BestWestern right around the corner had rooms available so that was awesome.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello 679irving Wow...! what a way to have to find our hotel! I am so glad however that our paths did manage to cross and we had a room available when you needed it! We hope the wedding went great and now that you found us we hope to see you again soon :) Chase Front Desk Manager Best Western Plus Royal Oak

"Great place for dog lovers"

5
08/08/2017

We brought our small dog on this trip and found BW Plus Royal Oak ideal for this purpose. They gave us a ground floor room (so convenient -- our last hotel gave us a 5th floor room, ugh!). The room was clean and comfortable and had a nice balcony. On the property is an enclosed and lighted dog area and within walking distance is an amazing lake-side dog park. Across the street were many restaurants with patio dining. The hotel breakfast was standard, but the fruit was actually ripe and delicious. Well done Best Western!

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello deborahsW2936BX We are so glad you decided to stay with us! We love the fact you brought your pet with you! We absolutely love responsible pet owners such as yourself!!! We try to make traveling with your pet as fun and as stress free as possible. We hope you bring your pet along with you the next time you stay with us :) Chase Front Desk Manager Best Western Plus Royal Oak

"great location and price"

2
04/08/2017

The staff was very nice but the breakfast quality has gone down. They seem to be using the cheapest products and the coffee was week. There was a nice balcony but it could have been cleaner. The lobby was extremely clean and well organized.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello Rebeccap220, Thank you so much for your review! I'm disappointed to read your remarks about breakfast quality considering we have tried very hard to deliver our guests a great breakfast experience. We moved locations to a much larger breakfast room (increased eating space) and also increased our selection. We now have hot items such as scrambled eggs, sausage, bacon , and waffles. We also have cold items such as fresh chopped fruit, yogurt, and cereals. We also have fresh local coffee from SLO Roasted in the lobby. Thank you for commenting on our staff as we try our very best to deliver the best customer service possible. We really hope to see you again the next time your looking for a place to lay your head in San Luis Obispo. Chase Front Office Manager Best Western Plus Royal Oak

"Really great place to stay in SLO"

5
01/08/2017

The first time we stayed here was for the San Luis Obispo Marathon a couple of years ago and it was the perfect location for that. Walking distance to the expo, and the finish line. Recently I stayed there again to run a 5K in Pismo Beach, and it was perfect for that too. Great place to stay when visiting San Luis Obispo for a run!

"Review of Royal Oak Best Western Hotel"

5
28/07/2017

I recently stayed at the Royal Oak as I have throughout the past 20 years. The property has been continuously improved and updated and is my primary choice when visiting this wonderful city. The service of the staff is exceptional, and the amenities of the hotel have been continuously upgraded to enhance the value of my stay. It has one of the best pool areas of any hotel I have stayed in and is very price competitive to other properties in the area. My future stays will continue to be at this lovely property.

"Best hotel on a 10 day trip"

5
28/07/2017

This was the best hotel of the 5 we stayed in during a 10 day trip. It is difficult to get much for your money in a moderate price range but this hotel was very good. The hotel was in a convenient location, was clean, had updated rooms, a good breakfast and a nice happy hour drink with cheese and crackers for Best Western members.

"July 2017 vacation"

4
27/07/2017

The hotel in over all was very good. Very clean and daily renovated although I think the main building the room are all renovated and with refrigerator but not the side that I was in. The mattress was very confortable as well as the pillows and that is very important to me. There are lots of restaurants in the area within walking distance . The front desk personnel was very friendly and we checked in quickly .I would definitely recommend this hotel

"I Would Stay Here Again"

4
27/07/2017

Lovely flowers, shrubs, and trees on the grounds, clean rooms, large flat screen TV, microwave and refrigerator in cabinet (very quiet), huge pool and hot tub with lots of pool chairs made for a pleasant 3 day stay. King Bed in our room 238, was Very Hard! Big breakfasts were served in a room behind the IHop restaurant next door--Filling but not gourmet. Parking in the evening was difficult. Dogs were allowed in most rooms and we came across a large raccoon in the walkway. Starbucks, shopping, and McDonalds across the street. I would stay here again.

"Clean and Convenient"

5
24/07/2017

we stayed as a family of 4 in a two queen bed room and had two dogs. There was plenty of room for everyone and a fenced doggy area for the daily needs of the pets. It was conveniently located to all the beaches and things we needed and wanted to see. I am a runner and the Laguna Lake, Madonna Hill and even the Madonna Shopping Center provided grate place to run before the excellent breakfast experience located right not he premises! Pool was heated but a little cold for us ( we are use to 90 degrees) but the hot tub was awesome. WE highly recommend to anyone looking. The staff was friendly and very well organized. Everything was clean and we worried because we do have dogs but we are meticulous so we were glad to see it didn't 'smell' or appear to be a 'doggie daycare' setting........very pleased.

"Stay with family of 6"

4
23/07/2017

Despite an issue with the booking, the BW employee found a quick solution to make sure we could rest for the night as expected on the first day of our road trip through 4 US states. The hotel was pretty good. Good breakfast too.

"Great price/great experience"

5
20/07/2017

Love staying here. It's reasonable and they have a great breakfast. They are very clean and my daughter enjoys the pool!!! We really enjoyed our stay. They offered us a happy hour which consist of ur choice of wine/beer and some yummy snacks and dips!!!

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello MonicaMGonzalez29, We LOVE having you stay with us ! I am so glad you enjoy staying at our hotel!!! We hope to see you and your daughter again soon :) Chase Front Desk Manager Best Western Plus Royal Oak

"When in SLO stay at the BW"

5
19/07/2017

Staff was great and offered us a secure spot to park our truck and trailer, nice happy hour with wine and cheese, nice breakfast. Overall great value and pleasant folks to deal with. I'll stay here again.

"Great hotel in great location"

5
19/07/2017

We spent the night of 7/17/17. The location was quite accessible, and the hotel and room were in great condition. The bed was very comfortable. The TV was large, but not high resolution,. The complimentary breakfast was excellent - one of the best in terms of selection and quality. Though I would have liked some yogurt. I would certainly stay at this hotel next time I am in San Luis Obispo, provided the rate was reasonable.

"Loved everything but the view"

4
11/07/2017

I have stayed here several times and I continue to get rooms with horrible views but this last visit was the worst...AC units and a brick wall. I was told if you want a view you need to purchase a room with a view, at $250 a night I'd appreciate a view.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello R7203DZdonnac, I'm glad you enjoyed the majority of your stay! If the view of your room is of great importance to you please don't hesitate to call the hotel, and make your reservation directly with us. We will take care of your needs the best we can, and provide you pricing for your desired room type. Thank you so much for your continued loyalty to our hotel, and we hope to see you again soon :) Chase Front Desk Manager Best Western Plus Royal Oak

"Great Stay"

5
11/07/2017

Spent the night had free drinks and snacks for happy hour at the hotel lobby and in the morning free breakfast the food was great, make sure to have a waffle! Went for work with co worker and we both enjoyed it. This is our second year staying here, we will be back.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello Y1792NLsandram, I think it's great you took advantage of our free drinks (M-Th 5-7pm) and also enjoyed our full hot breakfast! Just for the record I also love the waffles! Well, I hope we can make it a hat trick and see you for year three! Chase Front Desk Manager Best Western Plus Royal Oak

"Best Western pet friendly"

4
10/07/2017

You can always depend on a level of cleanliness and customer service, but for us, the best part is that they are pet friendly. Everything is tops except the breakfast which is included with the room. Fast food at its worst, I'm afraid.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello 543gweng, Thank you very much for your review ! We are so glad you found our hotel :) I'm glad you enjoyed your stay with us and we hope to see you and your pet again soon ! Chase Front Desk Manager Best Western Plus Royal Oak

"Great stay"

4
09/07/2017

Stopped here for the night after a full day of driving. The staff was friendly and our room with a balcony overlooking the pool was clean & comfortable. The breakfast was great & we loved having coffee, fruit, water & cookies available in the lobby.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello Ronald B, Thank you so much for taking the time to review our hotel! We are so glad you decided to stop by for the night! We hope to see you again the next time your passing through San Luis Obispo! Chase Front Desk Manager Best Western Plus Royal Oak

"Great stop-over location"

4
08/07/2017

Great stop-over location while in CA. Good part of town, lots of food selections. Quiet, clean. NO ELEVATORS, be prepared for ramps or steps. Offered cookies at check-in. Beautiful swimming pool, if you are there for swimming.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello Charles C, Thank you for writing such a detailed review! I'm so glad you decided to stop at our hotel on your way through San Luis Obispo. We hope to see you again the next time you come our way! Chase Front Desk Manager Best Western Plus Royal Oak

"An Excellent Value"

5
06/07/2017

My initial reason for choosing BW is its pet-friendly policy. However, I was not expecting this location to be so much nicer than the others! Stylish, well-maintained rooms, premises extremely clean throughout, friendly, helpful staff.

"Hallesuma's 1st Year Getaway Anniversary!"

5
04/07/2017

Husband and I been together for 24yrs but it was are 1st year Anniversary being married which we made it .(lol) The staff (Juan) who checked us in and the girls who setup the breakfast were all great and i would suggest anyway to stay her if they are ever in San Luis Obispo. Also, there is a great path behind the hotel to take early morning walks and Modonna Inn just a few blocks away which is great place to tour and have Steak dinner..

"Not for a quiet night"

2
04/07/2017

Very noisy no soundproofing walls or ceilings. The noise from each level could be clearly heard including people walking on the upper floor. Building is built into a hillside so parking is somewhat awkward for mildly handicapped. Staff is nice

"Poor"

2
03/07/2017

Hotel smelled bad and was dirty. I was here for business and thankfully it was a short stay. I would not recommend using this place. I have notified our travel person to avoid using this facility ever again. We do a lot of traveling for training purposes and will not be utilizing this facility anymore.

"It served its purpose"

4
02/07/2017

This place is a solid choice that serves its purpose. It's clean, comfortable and conveniently located near Hwy 101. The staff was very nice and room was all that we needed. The breakfast was fresh and sufficient for us, (there's an IHOP next door if more is desired). Parking is adequate though oddly located for some rooms and accessing our room from the back side was a bit of a head scratcher, but we prevailed.

"Best Western in Royal Oaks review"

5
29/06/2017

outstanding staff food service location cleanliness. Decor of the property is out standing firm in this outstanding parking adequate local restaurants within walking distance professionalism of all employees pool area outstanding.

"This is one where you get what you pay for!"

5
29/06/2017

This BW hotel was extremely nice. We'd definitely stay here again! Conveniently located off the highway, lots of good choices to grab a bite close by, Our room was clean, it smelled fresh, had a comfortable bed & lots of great pillows too! Everything you'd need in a room they have thought to include. The breakfast offerings were good & displayed in an appetizing manner.

"Great for a night "

4
27/06/2017

We only stayed here for one night, room was clean and great location for shops restaurants etc I would request an upper floor as we was kept up a lot of the night with banging from guests in the room above

"Great Personnel"

5
26/06/2017

They did it again, totally awesome stay with outstanding friendliness and attention. Each time we stay here we meet some really good people and they speak of the great staff like we do. The front desk greets us with complete kindness and professionalism asking if their is anything they can assist us with while at our stay. They provided us with local events and highlights that were going on while there. Help us in locating a deep sea fishing trip provider at a good cost. Always willing to help out if you need their assistance.

"Excellent for the price!"

5
26/06/2017

Stayed here for two nights while visiting San Luis Obispo. We were pleasantly surprised at how nice it is for a chain of this nature. We stayed at a BW (not Plus) in wine country a few months ago and this is far superior- and less money! Having indoor hallways is nice, as is 24 hour coffee. Coffee was good, too. Beds are comfortable, room is spacious and facility is well maintained. You can stay next door at the Madonna Inn, but why?

"Kudos"

1
21/06/2017

Can't say enough great things about all the pet-friendly hotels out there -- especially the Best Western chain. Rooms are strategically placed as close to 'duty' areas as possible (other hotels do NOT plan as well). Keep up the good work BW...

"Great Hotel!"

5
19/06/2017

The experience was great. Naomi and Chase were friendly and very accommodating. The rooms were very comfortable and clean. Although we didn't have time to use it, the pool looked awesome. The complementary breakfast was also very good.

"Grandson's college graduation"

4
19/06/2017

Hotel services and staff very good, but the hotel raised their room rates more than 2 1/2 times the norm because of the local college graduation. This type of decision is not ethical as far as I'm concerned, even though other hotels did the same. I will make other arrangements next time I go to a SLO graduation.

"Excellent staff at Best Western Plus"

4
19/06/2017

We really enjoyed our stay with the folks at Best Western SLO. They could not have been more accommodating. Would definitely stay again. The rooms were very clean and well appointed. Just loved the breakfast and the extra touches in the late afternoon (the cookies and cupcakes!)

"Poor experience with front desk"

3
17/06/2017

I booked this hotel directly 3 months prior to our trip. This process was easy and the did not require credit card to hold room. They gave me a state government discount due to my husbands employment just by asking. I called them one week ahead of time to confirm reservation AND to confirm the lowest available rate. I was told that the rates had actually raised since I booked and I had been guaranteed a lower price than was available today with the same discount. I also called the day of the reservation to advise that we would not be checking in by 4 and offer a credit card to hold the room, they told me that was not necessary. We arrived at approximately 8:30 pm. One person was being helped and a group of senior aged ladies were in front of me. I heard the clerk (man with beard and glasses, reddish hair, no name tag) ask them if they had a reservation or not. They told him they did not, just stopped to see if they had a room available. There were 3 women that I saw (I think there was a 4th that stayed in car outside). He quoted them a rate of $161 per night. My room was reserved at the lowest rate available (ha) of $197. Same room: 2 queen/ 4 person. When it was my turn, the clerk pulled up my information and started the check in. I asked about what rate they had me down for and he confirmed it was $197. I asked why he had given the persons ahead of me a rate (same room/same amount of people) a quote for almost $40 more? He looked at me with blank look and stated they have no control over the internet rates. I told him I booked directly through the hotel. He looked at me, blank look on face, for several painful seconds. I asked him if my rate could be lowered to the rate he just quoted to the other party for the EXACT same room. He told me no. I asked to speak to a manager, was advised he was at break. I then asked him if I can cancel my reservation and check in as a walk in customer? He stared at me for a painful amount of time, not saying anything, just staring. Eventually he started typing on the computer. After probably 4-5 minutes of typing, he told me he had a rate of $169 for me. Still $8.00 higher (maybe a senior discount) than the previous customers, but much better than it was. Overall, the room was fine (419), clean and adequate, breakfast was great. All other staff friendly and helpful. I would not return to this hotel because I feel like that was very bad business practice to charge your guests,(especially who call ahead, make reservations, ask for discounts etc) that much more a night than you do walk-in's. And then to delay, stare, and act completely put out when questioned about the discrepancy is unacceptable as far as I am concerned.

"Business"

4
12/06/2017

Nice location, close to various restaurants, & shopping. Clean comfortable rooms, GREAT breakfast items. Very friendly staff, recognize REWARDS loyalty members and make sure they THANK YOU ! Explain in detail your benefits and perks as a member.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello davidl944lp I'm so grateful you took the time to recognize our great staff! It is my opinion that a hotel is only as good as its staff! We hope to see you again the next time you are in San Luis Obispo. Thank you for your loyalty to the Best Western Brand! Chase

"Nice Place to Stay"

4
12/06/2017

The room amenities and comfort were nice, but the price seemed to be a bit high even after our discount. The staff was helpful and courteous. It is a nice place to stay especially if you are visiting the college.

"Nice hotel"

4
10/06/2017

Nice clean hotel, we went to members wine and cheese and it was very good, large comfortable bed and room. Pet friendly hotel. Average breakfast. Other restaurants within walking distance. Didn't use pool or gym.

"Good choice for a SLO weekend"

4
09/06/2017

This is a convenient location in SLO. A short drive to Cal Poly or Downtown, just down the street from the Madonna Inn and across from a large shopping center. My wife and I stayed the weekend of May 19-21st, visiting our daughter who is a Cal Poly student. In past visits, we have stayed at the Embassy Suites, Courtyard, Quality Suites and Hampton Inn in SLO but we seem to get the best rates here. The room seemed recently remodeled and had a very comfortable bed. The free breakfast is served in a room in the back of the IHOP restaurant, which is next door to the hotel. The free breakfast was fine for us but I suppose if you want something more you could go to IHOP where your room key will get you a discount.

"Great value priced hotel"

4
05/06/2017

Stayed two days at this hotel and are very glad we did. Very clean and nicely decorated rooms. Free WiFi and a very nice complimentary breakfast. Kudos to the staff for keeping the dining area clean and replenished. Comfortable bed and bedding. Just a really nice lodging experience that offered solid value. I'd definitely recommend this hotel to anyone needing lodging in San Luis Obispo.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello SteverinoKenosha I'm so glad you decided to stop over and give our hotel a chance ! Thank you for your glowing review and i hope to see you again the next time you decide to stop off in San Luis Obispo! -Chase

"Best and Well Priced"

5
03/06/2017

If you are visiting SLO area this is a great hotel. The price was good and check in was a breeze. I asked and received a lovely room off the elevator. The only downfall is that if you need an elevator you have to be put into a room on the elevator side. The other section is only stairs. I was surprised that they had a little "Happy Hour" with beer and wine. No restaurant, but plenty around.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello Hunzabunz We are so happy you enjoyed your stay with us! We try to be as competitively priced as possible and offer our guests value in every stay. I hope you come join us again in SLO soon :) -Chase

"Convenience, cleanliness, courteous"

5
26/05/2017

This is where my friend and I stay when we want a getaway up the coast to San Luis Obispo. It's conveniently located right off the 101 freeway. Practically next door to the Madonna Inn. Trendy downtown SLO is a short ride down the road. Across the street is a shopping center with a supermarket and some fun stores and several eateries. And right up the road is our favorite SLO attraction - the Sunset Drive-in! The hotel is always clean and the rooms are, too. And believe me, I give my hotel rooms the white glove test. (I have a thing about hair in the bathroom and there was none here.) But that is typical here - the rooms are always clean. The free breakfast is okay. And they typically let us check in early. Staff is courteous. No complaints at all. And my friend is much pickier than I am.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello Daniel C It is very nice to read your glowing review of our hotel! Our housekeeping staff are simply amazing and are each equipped with fantastic attention to detail! We are so lucky to have the staff we do. It seems as if you really love San Luis Obispo! I relate to your passion for the area and I also love the DRIVE -IN. The double feature every night is tough to pass up. We hope to see you again soon ! -Chase

"Good choice for San Luis Obisbo, BUT..."

4
23/05/2017

The good an the bad: Very good breakfast - lots of table room, good selection of food, etc. Rooms was very nice - clean, well appointed, everything worked. Had a wine reception for those whom were BW rewards members. Good location for exploring this area. The BAD: Avoid the 300 rooms in the back building. The floor (our ceiling) creaked as the people above walked in their room. We could actually trace their location as they walked. Woke us up at night as someone walked to the bathroom. People in our party were on that floor (not directly above us) and said their floor creaked as they walked around the room, so I assume the problem exists in the entire building. People in our group but not in our building had no such issues. This is the reason for the "poor" rating for sleep quality. Otherwise, it's a great choice.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello RobertN7481AV I'm really happy you enjoyed your stay! We have really been working hard to make our breakfast something memorable and I'm glad you enjoyed your experience. We do have a fantastic housekeeping staff and I will pass your review on to them. I will also forward your review to maintenance so they can check the 300 hall. We hope you pay us a visit the next time your in San Luis Obispo! -Chase

"Great place to stay while visiting SLO"

4
23/05/2017

This has been our "go to" hotel since our son started school at Cal Poly. Always clean, comfortable and affordable. Located right off the freeway and close to shopping and Madonna Inn. We usually arrive for late check in and are always greeted with a smiling employee. Great continental breakfast is a plus! Highly recommend for the price.

BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this review
Hello Stacey F We know their are countless options to chose from and we really appreciate the loyalty to our hotel! We hope to see you many more times in the future ! Chase

"A good rest"

4
22/05/2017

Stayed at this hotel on my way back from driving to San Francisco. Did not want to face Los Angeles during the rush hour. It was a very nice stay, the room was comfortable and I would stay here again. The breakfast was very nice. We left refreshed and ready to face the rest of the drive back to San Diego. I would recommend this Best Western hotel.

"Clean Fresh and New"

5
21/05/2017

We were greeted very warmly upon arrival and we received drink and breakfast vouchers with our room key. The hotel was very New, bright and clean. The staff was extremely helpful and friendly. The room had an ice frig, good TV and a balcony. There is a beautiful and very spacious pool area, and the breakfast area is spacious and comfortable as well. Again, the staff here went out of their way to be friendly. There was a grocery store and several other businesses across the street. There is a beautiful walking trail to a lakeside park next to the property. Lacuna Lake has picnic benches, bBQs and washrooms in nice grassy areas around the ample parking lots.

"Location, location, location"

5
17/05/2017

Perfectly located amid huge malls with great restaurants and convenient to 101, the BW Royal Oak offers superb service, clean rooms with all the bells and whistles. Wine reception on weekday and breakfast daily.

"convenient hotel"

4
16/05/2017

we have stayed here before but this time the price went up considerably They now added a much better breakfast included in the price We stayed two nights but the room was not cleaned between nights The pool area is lovely and the rooms large and comfortable

"Our stay in San Luis Obispo"

3
09/05/2017

We were glad to visit family in San Luis Obispo during the weekend. We were glad we were able to bring our dog on the trip.Staying at the hotel allowed us to do what we had hoped to do over the weekend.

"The Good, Not So Good and What The?"

4
06/05/2017

We selected the Best Western Plus Royal Oak Hotel in San Luis Obispo because it was close to the start and finish line of the SLO Half Marathon (the start was just a few feet away). The room was large and nicely appointed, bathroom was always clean with more than adequate towels and wash cloths, and the view of the pool and sunsets was what was expected. However, the second day we were there, loaded down with shopping bags of local “neat things” we were locked out of our room; it was eventually straighten out (we had reserved the room for three days)(I know those things happen). Being vegan and gluten free, the only thing I could eat at the breakfast buffet was the fruit salad (which was sweet and fresh). I get up early (6 am) to check out the worlds happenings on Facebook, Email, CNN, etc. No such luck with the hotel's wi-fi system; it would not connect (later in the day, everything seemed OK). Tried my Smart Phone and it was also blocked (had to leave the range of the Wi-Fi system to reconnect with the outside world). Many years back, this type of Wi-Fi connections was sort of common, but not in this day and age; it was frustrating and disappointing. Not what you would expect for the price.

"Great value in SLO"

4
04/05/2017

Great customer service from everyone I came in contact with. Added benefit of an excellent breakfast, happy hour, and always available high quality water and coffee. Would not hesitate to stay in this Best Western again.

"Best stat at Best Western"

5
03/05/2017

This hotel is very clean, friendly staff. I would highly reccomend The breakfast is good.The pool area is nice, location close to ocean. The bed was very comfortable. What makes this a good hotel is the people who work here, the staff is very courteous.

"Great staff"

5
02/05/2017

We stayed the night in this Best Western while visiting our granddaughter going to Cal Poly. I have had some issues with this brand hotel and was a little worried about staying here, but what the heck, it's only one night! We were pleasantly surprised. They had a little reception in the lobby with snacks, wine and beer. The room was fair sized and clean with comfortable beds Breakfast was one of the better we have had at a Best Western. The staff kept area clean and food well stocked. I love the fact the serve real sausage not turkey. Good selection with 3 waffle makers so no waiting. They also have a very nice pool area although it was to cold the day we were there. We will definitely stay again when in the area.

"Not impressed"

3
22/04/2017

Right off the back, there was one elevator and it was completely on the opposite side of the hotel. My wife and I had to park in the back, carry our luggage up a hill before walking up a few flights of stairs before reaching our room. This was a motel which they are trying to convert to a hotel. Not going to happen. If you are a fan of open corridors and doors facing outside then this is your place. It wasn't for me. The lobby is being remodeled so there is construction everywhere. To compensate they offered free beer and wine in the evening. The problem was it was being offered where there was construction. The rooms were not impressive although the bed and pillows were nice. I slept well. However, trying to walk around in socks sort of freaked me out because the carpet looked tired and old. The cable / satellite was also not working but they didn't tell me that at check in. After about 5 hrs I decided to call and report why my remote wasn't working, and quickly the lady responded that she knew then gave me the "secret" to change channels. Not much to report, other than if you need a place to stay overnight then it will do the job, but it is not going to wow you. If you are not able to walk up hill or climb stairs , then I would ask for a room close to the elevator or go somewhere else. Overall, I would give this place a 3 star.

"met our needs"

4
18/04/2017

Convenient location - easy to grab a bite from across the street (panera bread etc.). Room was large and comfortable. Coffee in the lobby was good. Not a fan of the free breakfast, we ended up not bothering the second day. We liked having real glasses/mugs in the room for our use, just wished that housekeeping put new glasses/mugs after the used ones were removed.

"Great staff, very accommodating and rooms were nice"

5
17/04/2017

The visit started out great when the local managers were willing to move my reservation after I booked the wrong weekend. The staff were nice and helpful, and the hotel is pet friendly. I'd stay there again.

"SLO visit"

5
14/04/2017

always wonderful staying at the hotel which is why I continue to stay here. Plan accordingly to enjoy complimentary happy hour off the lobby to taste wine from local vineyards and snacks and assortment of other beverages as well. Plenty of other hotels in the area. Have stayed at at least 10 different hotels in the area over past 10 years and this is by far the one I enjoy the most. Stay here at least 10 times a year and there is a reason I stay here.

"Good location"

4
14/04/2017

clean comfortable room. Good service, good breakfast. The hotel/motel is located two blocks from the 101 freeway. with easy access to downtown and nearby locations such as Morro Bay and Avila Beach. Overall not great value, but certainly good value.

"Very nice!"

5
13/04/2017

We booked the accessible room which had a very large shower to wilth a moveable bench seat if needed. Plenty of room to aide our son. The breakfast was one of the best! Buffet style with really good food. Scrambled eggs done right, not too hard, biscuits & gravy, sausage, fruit. The lobby was nicely decorated. The staff was very friendly and helpful

"Clean, met our needs"

4
13/04/2017

Had a very positive stay at the BW Plus Royal Oak. Front desk personnel were very friendly and informative. The room was clean and beds were comfortable, with firm mattresses and several comfy pillows. Free wifi provided good, speedy connectivity. As recommended by others, we stayed on a 3rd floor room in the main building, facing the pool. There was a rear stairway to the parking lot near out room, which was convenient. So the room was very quiet. The free breakfast was adequate - scrambled eggs, make-your-own waffles, cereal & granola, fresh fruit and piping hot coffee. Not an "Embassy Suites" full breakfast experience, but met our needs. The attendant in the breakfast room was friendly, energetic and helpful. The only negatives were that the TV and phone would not work - a displayed message on the TV indicated connectivity problems and instructed us to contact the service provider. (huh?) We are not big TV watchers but were just curious about what programming was on, so no big loss for us. The phone was dead when I tried to call the front desk about checking out. Not a huge issue but it just seemed odd. I informed the front desk at checkout about these outages. The front desk person was apologetic and said she would have them investigated.

"Nice facility but funky bathroom"

3
10/04/2017

This hotel is nice and I would stay here again. The rooms are nice enough but the shower in my room is some crazy contraption that sprays water all over the floor. Good thing my room has a lot of towels. So much for conserving water.

"Ok"

4
06/04/2017

I have stayed here before and it is above average. The staff is very good and Chase is excellent. I'll be back the price went up a little bit so I need to check on that but otherwise I was very satisfied.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello RobertcS1988WB Thank you so much for taking the time to review our hotel! On a personal level I'm humbled by your comment, and really enjoy every time you visit us! I look very forward the next time you pay us a visit :) Chase Front Office manager Best Western Plus Royal Oak

"Set up"

5
28/03/2017

Good place to stay and is actually really pet friendly some hotels say they are but only for small pets it also has a dog park. Balcony is a plus and grocery store is just across the street. TV needs upgrade

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello 328arthurg Thank you for taking the time to review our hotel! I'm glad you enjoyed your stay with us! We are so lucky to be in the location we are ! I agree with you about the TV's needing an upgrade and we are looking into other options. We hope to see you again ! Chase Front Office Manager Best Western Plus Royal Oak

"Good standard with better breakfast than normal"

4
27/03/2017

Very friendly staff, big room, small bathroom, but ok. Beds good, clean, breakfast buffet in separate building in price included. Close to motorway, but not noisy. Situated beside the "Madonna Inn". Foodarea very close and five minutes to city center

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello Hans P Thank you for your reply! We are so glad you enjoyed your stay with us :) Thank you for mentioning our great staff, and we are so lucky to have the staff we do! We hope to see you the next time your passing through San Luis Obispo! Chase Front Office Manager Best Western Plus Royal Oak

"Pleasantly Surprised"

4
17/03/2017

I stayed here with my wife and 2 year old as we were passing through on a road trip, and were pleasantly surprised by the quality and value; great, clean room for the price! We will definitely stay here again.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello U3577Btimp I'm so glad we were able to offer you a great value and a pleasant surprise!With every stay we try our very best to make a lasting impression on our guests! We would absolutely love to see your family again the next time your passing through San Luis Obispo! Chase Front Office Manager Best Western Plus Royal Oak

"Lovely town; great hotel"

5
24/11/2016

We've stayed at many Best Western hotels and this was one of the best. Clean room, nice king-sized bed and delicious chocolate chip cookies upon arrival! The room was comfortable and overlooked the pool. Staff members were very courteous and helpful. Breakfast was delicious and offered a variety of items.

"I love best western services"

5
20/11/2016

Amazing hotel. Staff were very friendly. We were upgraded to a better deluxe room, because our standard king size room was unavailable. Service was extraordinary. It was like staying in a 5 star hotel. Would prefer staying in a best western hotel in the future.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello 750safwana I must say reading this review of your experience was an absolute pleasure!!! Your exact experience is what we strive to deliver! I can't tell you how grateful I am that you felt compelled to share your experience with others. I truly hope we get another opportunity to provide you extraordinary service again . Thank you again for your kind words it means so much to us all :) Chase Goodin Front Office Manager Best Western Royal Oak Plus

"Nothing special "

3
19/11/2016

I prepaid for this room and got a good deal. The first room they tried to give me I could not get into because a guy was tiling out in the hall. The second room overlooked the pool and was fine. The bed was comfortable and everything worked fine. Breakfast was free, but it was strange that it is in a room right behind IHOP. Location was close to the freeway and not too far from downtown.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello M K I'm happy you were able to get a good deal by paying in advance online. I'm also happy we were able to provide you with a nice pool view room after the initial misunderstanding with the front desk regarding the location of your room. It sounds as if you enjoyed your free breakfast, and I have to believe it was well worth the short walk to the breakfast room. Thank you for taking the time to share your experience. Chase Goodin Front Office Manager Best Western Royal Oak Plus

"Fun time"

5
18/11/2016

The room was very clean. The king size bed was firm and did not sag in the center, nice! They had a free happy hour from 5-7 which worked at well for us. The breakfast was good.,they had plenty of choices of food. The staff was excellent, friendly and helpful. We will stay there again next we are there. We walked to nice park that was a block away.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello FredBacko Thank you for your great review of our Hotel! I'm so happy we met your standards of cleanliness and comfort! I'm also very excited you found our breakfast to have a wide variety of selection. Whats a hotel without good service ? Thank you for mentioning our great staff, and pointing out how great they are ! We really are blessed to have such a great team!!! We can't wait to have you stay with us again the next time you are in San Luis Obispo! Chase Goodin Front Office Manager Best Western Royal Oak Plus

"Bed Bugs"

1
16/11/2016

I had booked this hotel for three nights but only made it for two because I found bed bugs on my bed! The staff was very accommodating and gave me a full refund. If it weren't for the bed bugs I would recommend this hotel.

"clean rooms great complimentary breakfast"

5
15/11/2016

This hotel is a great price and includes a great complimentary breakfast! I am usually picky when it comes to breakfast but it was clean, fresh and included a waffle maker which was a nice plus. The rooms are clean and they give you two free drinks. The beds are also very comfy.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello Jennifer B. Thank you so much for your great review! fFirst, I'm so happy you enjoyed your breakfast. We try so hard to give our guests a great start to the day! It's also nice to also hear we priced competitively ! What is a hotel without comfortable beds ? So thank you for your great feedback regaurding our beds also ! We hope to see you again the next time your in San Luis Obsipo! Chase Goodin Front Office Manager Best Western Royal Oak Plus

"Bad representation of an Excellent Brand"

2
11/11/2016

$498.00 for a 2 night stay should at the least warrant custodial services. Upon arrival to my room after a 4 hour car ride, toilet wouldn't flush and I was told that it would be at least an hour before someone could come to my room. However I was given a plunger to use and return once I fixed the problem. I had a security concern because I am a woman travelling alone. I voice that concern upon making my reservation but was still give a ground floor room with a sliding glass door that had a broken secondary lock, I had to devise a way to secure the door because the type of lock on the door itself was easy to break into. I bought items to put in the refrigerator and learned that the only temp. was warm so the purchases were wasted. The staff were pleasant but not very attentive. I picked This property because I've stayed at Best Westerns all over CA and at half the price that this one charged. My stays at other Best Westerns were ALWAYS great. the staff on duty during those stays went above and beyond my expectation. That is why I chose this hotel. I thought I would gain the same experience especially for the inflated price I was paying. I was deeply disappointed.

"Great place to spend a night in SLO"

5
05/11/2016

I was very impressed with my very large room here. The bed was very comfortable. The room looked brand new with two comfortable chairs, a desk, large TV, balcony with two chairs, fridge and a large spotless bathroom. The breakfast really put me a good mood to continue my drive. I wish I had more time to spend here. The pool area looked really nice with large Palm trees. I liked having the shopping center across the street with a large Ralph's grocery store.

"dog friendly"

3
24/10/2016

was very expensive per night for the type of hotel, but it was a nice enough room, tastefully decorated and good for being able to have our dog with us. Staff was very nice, and the breakfast was tasty! It was extra expensive as it was parents' weekend at Cal Poly, so all the hotels seem to jack up the prices that weekend.

"A very comfortable overnight stay"

4
23/10/2016

The room was very comfortable, clean and had a small balcony where we could relax and look over the pool. We had a good night's sleep in the comfortable bed. We especially appreciate that the hotel is pet friendly. Mid-week rates were very attractive but weekends were too expensive for us. The breakfast room was large enough to hold quite a few guests and the food was more than just the typical carb-heavy fare. The food was prepared and presented very well and was a tasty breakfast. The evening reception was a nice touch for road-weary travelers. We'll certainly be back but likely in mid-week. Ample parking is available for trailers.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello dalerad, Thank you so much for such a well thought out review of our hotel! I'm very pleased you found your room to be clean and comfortable ! I agree with you our lowest rates are Monday through Thursday, and we get many bargain travelers on those days. However I must say from now until January we have the lowest weekend rates of the year ! I'm so glad you found us and I hope you stay will us again in the near future ! Chase Front Office Manager Best Western Plus Royal Oak

"Business trip"

5
20/10/2016

We picked this motel once we arrived as opposed to making a reservation in advance and we couldn't be more pleased! Very clean and free WiFi was easy to set up and use. The complimentary breakfast was awesome the hours were from 6:00 to 10:00 So no problem with eating at a decent breakfast time. I highly recommend this motel.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello Oshicat, Thank you for taking the time to review our hotel! I'm so glad you enjoyed your stay at our hotel. I also think our rooms are clean and our wifi is easy to use. Our full hot breakfast is still very new and im glad you liked it ! We hope you come back soon the next time your in San Luis Obispo! Chase Front Office Manager Best Western Plus Royal Oak

"Satisfaction"

4
17/10/2016

loved our stay there, located in middle of city made easy to accesess. offered breakfast from IHOP loved it. staff provided good information about downtown& best place to visit around. room was clean & presentable.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello Manoj P I'm thrilled by reading your review! I'm so happy you enjoyed your stay with us, and as you mentioned we are very fortunate to have such a great location. I'm also pleased you enjoyed our full breakfast. We hope to see you again the next time your in San Luis Obispo !!! Chase Front Office Manager Best Western Plus Royal Oak

"Renovating and the rooms needed it"

3
16/10/2016

Renovations were ongoing and I almost felt banished from the new rooms as my room was in the very back of the hotel with an outside entrance. Room was acceptable but definitely dated. Just passing through for the night and used a Hotwire deal. Could have been the reason for the room selection.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello crash467, Thank you for your review ! We are currently making improvements to our property,and I'm sorry if you felt neglected. Only a hand full of rooms are affected by the current renovation, and just to be clear this has nothing to do with the fact you booked through hotwire. We hope you return to witness all of our hotels improvements :) Chase Front Office Manager Best Western Plus Royal Oak

"construction"

4
16/10/2016

This is a clean, good hotel but for the past 6mo during construction (summer /fall ) the rates went up ! I asked staff & NO Discount was offered for the inconvenience of getting to/from rooms. Noise,dust etc...

"Worst. Hotel. Ever. "

1
11/10/2016

Especially right now ... currently undergoing construction on half of their property which every room can hear. The walls are so thin I can hear conversations outside, in other rooms, the banging of the construction,the drills,the sanding and then maid staff. There has been multiple times the maids have tried to enter my room, even with my do not disturb on the door. The office has made many mistakes like checking me out and not checking me back in. Had to complain multiple times to the office & they do not care. Worst service ever and I have stayed at many hotels. I even removed my do not disturb off of the door and it took three phone calls to get them to bring it back to me not sure why they needed to be reminded three times. There are a few other hotels in the area that are nicer and have to be better. If you plan on getting any sleep do not stay here.

"Great hotel"

5
10/10/2016

I stayed for one night as a stop over between San Francisco and LA. Very nice hotel, friendly staff, lovely rooms, very comfortable bed, good little gym, nice pool and free breakfast, plenty of parking. Even got given some free beer/ wine tokens to use....bonus! I'd definitely use this hotel again.

"Just terrible"

1
10/10/2016

My biggest complaint is that the ONLY internet service available is some strange company (not affiliated with Best Western) that was so insecure that I was not permitted to log on to my university's website! Then after I used the internet, my computer behaved strangely with pop-ups and such. This was not acceptable for me, because I had a lot of work to do at the hotel. I was given a "pool view room" which in one sense was on the third floor (because it was two floors up from the lobby) but it was really on the ground floor because there is an access road right behind my room that was completely accessible to the public. So the only thing between me and the road was the door to my room, and there was police activity right there that night. (A woman was being handcuffed by the police.). My room had also just been painted and was in the middle of a construction zone, so I got a headache from those fumes and the dust from the drywall. Just a terrible experience all-round. Stay someplace else!

"Worth a try"

4
07/10/2016

We stayed here on our way to the Hearst Castle as all the hotels along highway 1 were booked and it worked out perfect. SLO is a great community and this hotel followed suit. The check-in was fast, friendly, and they gave us local map and suggested places to eat. I have food allergies and it is near impossible to find places. This was a huge help to us. The room was on the top floor on the end as we requested. The room was comfortable and large for two people. It had a refrigerator and bottle water, both a nice bonus. The bed was comfortable and we both slept well. Breakfast was a nice mix of hot/cold cereal, waffles, yogurt, juices, breads, and fruit. I could not eat any of the items due to my food allergies; however, the women putting on the breakfast were kind enough to offer me soy milk (yay!) so I could eat Cheerios and this was huge to me. I greatly appreciated their kindness and above and beyond help. I would stay here again.

"Hotel Stay in San Luis Obispo"

3
06/10/2016

Hotel was fine other than one issue. The noise transmission from one room to the next is significant. Unfortunately, this is something not easily correctible. You may be lucky and have a quiet neighbor in the adjacent room. We were not. No fun listening to conversation from the next room at 2 am.

"More of a Motel than Hotel"

2
05/10/2016

On the up side it was clean and well kept with a friendly staff. The pool are was really nice even if the weather was a bit too cold. The premises are in need of a huge face lift. The feeling is more of a hotel from the 80s. The breakfast room had a feeling of prison cafeteria... No windows. And not so much of a selection. So yes. I slept well and I was just passing by on my trip down HW1. But for this price I expected a lot more than I got.

"The Royal Oak is Execellent"

5
05/10/2016

I've been staying at the Royal Oak for a couple of years, while on business in San Luis Obispo and always enjoy the facility. The rooms are spacious, the bedding and pillows are comfortable, the staff is helpful and the location is so user friendly. The last year, a few additional improvements have been in process for the hotel, and this seems to be adding more quality and value for my expense. I highly recommend choosing the Royal Oak.

"Notso great for the the price"

4
03/10/2016

Very nice. Thin walls. Breakfast was very crowded with screaming kids. Breakfast was quite good, but tables were so close together you could hardly get in your chair. Have been staying here for years, but at $172 total per night will be looking at another place next time

"Professional, friendly, comfortable - Best Waffles I've ever had"

5
30/09/2016

excellent hotel great people, Naomi, the g.m. was super friendly the room was fantastic the view of the pool was beautiful the have the best waffles ever - Golden Malted waffles! Nothing like butter, syrup and those crispy golden malted waffles!

"Very noisy"

3
27/09/2016

Looked like our room had recently been redone, it was large, clean, comfortable with a pool view. However, you can easily hear the noise from the hallway, banging doors and I was woken up my someone turning on the bathroom fan and shower upstairs, what a racket! Ok for a night but wouldn't want to stay there longer.

"Pet Friendly hotel"

4
12/09/2016

Clean and close to the city. Very friendly front desk staff. The place is pet friendly and it is quiet in the evening despite number of dogs staying there. Breakfast is ok - nothing to spectacular in comparison with your 5 stars hotel. Recommend to book in advance and stay away during College moving in day or graduation week unless you want to pay over $300 per night for a room that's definitely not worth that price.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello WorldTravel12376 Thank you for your response! I'm personally very happy you enjoyed our amazing front desk staff! You are so rite Cal Poly Graduation is by far the most expensive time to travel to San Luis Obispo! We hope to see you again the next time your traveling the world and pass by the central coast. Chase Front Office Manager Best Western Plus Royal Oak

"Quick Leisure Stay at Best Western"

4
11/09/2016

We stayed in this hotel because it was dog-friendly. The room and small patio were nice, but I will say that the small fenced in area for dogs was tucked away in a corner and was all dirt. I would have preferred an area with grass or artificial turf. The added bonus of staying at this hotel was that the stay came with a nice breakfast.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Sheri W Hello Sherri W Thank you for taking the time to review our property. Your suggestion about grass is a good one! I do know from experience some dogs really prefer grass to dirt, and I will mention it at our next managers meeting. I'm happy you liked our full hot breakfast! We have tried very hard to make our breakfast something that stands out as being a major "PLUS" :) We would love to see you and your dog the next time you are visiting the Central Coast. Chase Front Office Manager Best Western Royal Oak Plus

"Loud Hall Noises"

2
05/09/2016

I really wanted to like this hotel, but it just does not live up to the other tripadvisor reviews. Upon checkin my boyfriend and I were given the handicap room (room 324), which was odd as we did not request this. We bought this hotel on a Hotwire express deal (2.5*) for $166+ fees and taxes. At checkin we requested a quiet room as I am a very light sleeper. The front desk man assured us the handicap room was the best. First morning we were woken up around 7:30 to "clink clunk clink clunk". This was the sound of the maids' service carts and it was very loud (woke me up every day). Our room was on the back side of the hotel, the only area with outdoor cement walkways in front of the rooms. I suspect if we had stayed in the side wing rooms we would not have heard this noise as much as these areas are carpet and indoors. Second, the maid entered our room and cleaned despite our Do Not Disturb sign being outside. I really did not appreciate this invasion of privacy. Third, I found a creepy crawly centipede looking bug in the room. Fourth, the neighbors were very loud and left their alarm going off for about an hour at top volume in the morning. The maids did nothing to turn it off even though it could be heard. Fifth, the breakfast was less than great. It was a combination of pre-made pastries, yogurt, oatmeal, waffle machine, powdered eggs, and very greasy sausages. I guess there is a good reason Ihop gives 20% to guests. This hotel really fell flat. I probably will not return unless it's significant cheaper than other options at the same star level.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello amandacroe Well first and foremost I would like to apologize to you on behalf of everyone who failed you myself included. When you book through Hotwire you are pre-paying in advance and often times the room type is not specified. That may explain why you received a handicapped room from Hotwire . I'm sorry you are a light sleeper and our carts woke you up as the housekeeping carts are very heavy. I'm supersized to hear the maids breached your door even with the "Do Not Disturb" privacy sign side on the door. Its important to understand the Do not disturb sign Best Western has us use has a "please make my room" side. I myself do not like these as they cause confusion however Best Western insists we use them. We have put so much effort into our breakfast trying to give our guests the very best breakfast we can. Our addition of fresh oven baked eggs and sausage are a hit by most so its disappointing to hear you didn't care for them. I hope at the very least you enjoyed our fresh fruit, pastries and waffles. We do own the IHOP restaurant so we do offer a discount to dine with them. We all hope you give us another chance in the future to regain your loyalty. Chase Front Office Manager Best Western Royal Oak

"Value for money"

5
05/09/2016

My family and I stayed here on our recent trip while driving along the California coast. It was very neat and clean. The reception staff were very friendly and helpful. We had a fantastic breakfast included and there was wifi which is very important to my daughter. Great place for a stop over.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello Catherine H, I'm so glad you took time to review our hotel! It gives me great pleasure to hear you enjoyed your stay! . I'm so happy you enjoyed our clean rooms and new breakfast!!! We hope to see you again the next time your traveling through San luis Obispo :) Chase Front Office Manager Best Western Royal Oak Plus

"The Little Things Count"

3
27/08/2016

Nice property and good view. Very convenient location. However, not greeted when we arrived, room was on top floor with no elevator and no offer to help us. Broken deadbolt and narrow walkway with housekeeping cart and dirty linens on the ground so we had to push the cart out of the way to get past. Clerk did not thank us or acknowledge us when we checked out.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello johnaseymour Thank you for taking the time to review our hotel. I'm very pleased you feel we have a nice property! I'm sorry you were not greeted with a warm welcome upon arrival. Their is no excuse for this. In an effort to explain the linens in the hallway you checked in well before our check in time of 3pm so rooms were being cleaned around yours. The improvement to the deadbolt was made shortly after you spoke with the front desk the day of your departure. Thank you for letting us know about this issue :) We hope to see you again and for a room with easy access please call in advance and communicate any needs you may have. Chase Front Office Manager Best Western Royal Oak

"Decent"

3
23/08/2016

I recently stayed here with friends of mine. The staff is very friendly and i had no problems with anything downstairs. The pool and jacuzzi were great, though the pool was a little chilly due to the cool weather. It was me and my friend in a room on the 4th floor and i did not care for the construction happening all around my room. There was no elevator to the fourth floor so we all had to drag our luggage up a flight of stairs. I could hear many things from my room due to the thin walls. I had no issues with the appliances in the hotel room. Location is meh, across from a great shopping area. Not sure if i would say its worth the price i paid. Overall, a decent hotel to stat in if your staying somewhere for a short amount of time. ps, the wifi sucks in the hotel

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello dance12342001 I'm happy you had a chance to interact with our friendly staff and enjoy our hot tub and pool! I'm sorry you could hear the noise from the improvements the were being made to the hotel. We try and schedule work to be done at times we feel guests are at work or our exploring the city and or beaches ect. We hope the next time your passing through San Luis Obispo you would give us another chance :) Chase Front Office Manager Best Western Royal Oak

"Relaxing stay in SLO"

5
23/08/2016

This was our second trip to this particular Best Western Royal Oak hotel. It is comfortable and low-key, and near lots of wineries and beaches. Check-in is always easy, and we particularly like the electric vehicle charging station and we able to park there for 4 nights -- a great extra value. Breakfast is good and the afternoon / early evening wine and cheese reception a good way to meet fellow travelers. The room was comfy and quiet, with great temperature controls and a nice balcony to enjoy the weather. Loved the hot tub and pool. The parts of the hotel undergoing some renovation were not loud or in the way at all. The staff was particularly helpful and free wi-fi fast and convenient.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello Aoiffa, Its great to hear you enjoy visiting our hotel when traveling to the central coast ! It sounds like you took advantage of our hotels many amenities and events during the four nights you stayed with us !!! I can't tell you how many people love our evening reception from 5-7pm M-TH :) I'm glad you were able to get a relaxing soak in out hot tub and get use out of our free electric car hook up! We hope to see you again on a 3rd trip soon! Chase Front Office Manager Best Western Royal Oak

"Perfect for a night"

4
22/08/2016

The hotel is quite large and there was no elevator, we needed to drag our luggage for a long time. However the room was quiet, clean and comfortable. Wifi worked just fine. Breakfast was a bit sad in an adjacent building to the hotel.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello Louis B I'm glad you found our room to be quiet, clean and comfortable! I'm sorry you had difficulties getting to your room with your luggage. We are always here for you to assist with your luggage needs. We also do take room requests for our building with elevator access. Just give us a call :) We hope to see you again the next time your passing through! Chase Front Office Manager Best Western Royal Oak Plus

"Clean & Convenient"

4
10/08/2016

Clean reasonable size room, comfy beds, No Safe in the room, Noisy AC unit, very loud alarm clock (it wakes you up) all with a balcony onto a car park which is a waste IMHO! Complimentary breakfast was free and cheerful, shops across the road offer more choices for eating, its a quiet area and good for an overnight stay on PCH1

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Dear TeamWard, Thank you so much for the feedback! I'm glad you thought our room was clean and comfy :) I would like to inform you we do offer safes at the front desk at no charge. We hope to see you again the next time you are in San Luis Obispo :) Chase Front Office Manager Best Western Royal Oak

"Best Western "Minus" -- but not "Plus""

2
08/08/2016

I'm not generally picky about hotels -- a clean hotel room in a decent and safe area and I'm okay. When traveling with my family, I prefer Best Western "Plus" properties because of the amenities, etc. This was nothing more than a motel -- and an older, run-down one at that. I've been a longtime BW guest but won't stay at this motel again. We just took a 9 day road trip, staying in a LOT of hotels (all Best Western) and this was the worst by far -- even the bed was horrible.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Dear Karen T I'm so sorry about your experience Karen. I would like to thank you for expressing your feelings. Thank you for your loyalty to the Best Western brand. Chase Front Office Manager Best Western Royal Oak Plus

"Fine hotel "

4
06/08/2016

For a reasonable price, this hotel offers high level services. There is a swimming pool and a bathtub in every room, that are spacious. Only negative aspect: the breakfast is Served on disposable cutlery only. Bad for the environment. Located close to the highway and less than 2 miles from downtown.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello Epicure_en_balade I'm pleased you took the time to review Hotel online! It sounds like you used our amenities and I find that to be pleasing. I feel we have an amazing pool, and it really feels like a hotel when our guests take advantage of the things to do on site. I'm sorry about the disposable cutlery but on a positive note it saves on water, and rite now water is at a premium. Chase Front Office Manager Best Western Plus Royal Oak

"Nice hotel"

5
01/08/2016

We stayed for the night after driving for hours. The guy at the front desk was SUPER nice and helpful. Free parking. The room was clean and very comfortable with tv and air conditioner. Breakfast was included and was very decent. Overall a very nice hotel and would stay here again.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello rubelmuller First let me say, I know you have plenty of choices in the area so thank you for choosing us! Also thank you for taking the time to write a review of our hotel! Our front desk staff is simply amazing!!! It's nice you were able to interact with our front desk agent and notice his talents. We hope to see you again soon :) Chase Front Office Manager Best Western Plus Royal Oak

"Family trip"

2
01/08/2016

Our family of 4 stayed at best western in Simi Valley which was great so decided to use best western again on our way up to San Francisco. Our room was on the bottom floor. Location ok, rooms inside are fine but the noise from the room above with not. Everytime someone moved, walked, used the toilet or showered you heard it in our room. This hotel needs upgrading especially the sound insulation.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello Neville W I'm so sorry you could hear noise from the room above you . I will research the room you stayed in, and personally speak with our head of maintenance about this issue. Again thank you for informing us of this matter. We hope to see you again on a return visit to San Luis Obispo. Chase Front Office Manager Best Western Plus Royal Oak

"Great"

5
31/07/2016

Great, Best Best Western we have stayed at. Every thing we wanted was close by. Had fun at the farmers market. Great food. Shopped for fruit and vegetables. Nice shopping mall across the street and restaurant next door.

"Convenient"

4
31/07/2016

Had a nice, convenient stay for the family of four. Decent enough breakfast, too, with waffles, cereal, and packaged oatmeal. Essentially, we at and slept here, and would do it again, esp. if we were visiting Cal Poly.

"Clean, Comfy, Quiet and Convenient"

5
30/07/2016

We stopped here for the night after traveling all day. The hotel is centrally located and lovely. Chase at the front desk was wonderful and very helpful. He suggested a great place to eat downtown which was Gusieppe Palazzo and it was wonderful. Plus, it allowed us the opportunity to explore the down town. We would stay here again!

"Friendly staff and fabulous pool"

4
29/07/2016

Travelling with my husband and our three kids (aged 7-10). The hotel itself is by a busy road and opposite a big retail park. Conveniently situated for the main highway but quite a functional building. We had asked for interconnecting rooms (which they don't have) but were given two rooms adjacent to each other. The staff were ever so friendly and helpful (Jaun on the front desk especially). The big asset of this hotel is the fabulous swimming pool... perfect after a day out. Overall the hotel is simple and the rooms are comfortable if a little functional....the black out blinds are good though so you get great sleep here. Also they provide a free breakfast... its a new initiative so they are working out the kinks in the logistics but it saved us about $50 every morning.....

"Had a great stay!"

5
27/07/2016

The whole family (even our 2 dogs) came along to our daughter's student life orientation at Cal Poly, and stayed here. It's very convenient (about 4 miles from the campus); clean facility; good breakfast selection; walking distance to a good number of restaurants around the area; and close to Pismo and Avila beach. We'll be back again and stay here.

"Its a Best Western, but a nice one"

4
26/07/2016

We were looking for a place to stay in SLO that had a swimming pool and was close to the town centre. This is your common Best Western, so don't expect amazing views from your window, but it was clean, staff was really helpful and the pool area was all the kids needed. SLO is a very nice place to visit!

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello Lars H Thank you so much for your review of the property! I'm so glad you and your family stayed with us as you have so many choices here on the central coast! I really appreciate you mentioning our clean rooms, and helpful staff! We really do pride ourselves in our clean rooms and great costumer service :) I speak for everyone when l say we hope to see you again soon! Chase Front Office Manager Best Western Royal Oak

"Lovely"

5
21/07/2016

Had one night in San Luis Obispo after travelling Route 1. This was a lovely hotel, quiet, good parking, nice free breakfast. Free beer and snacks at night, comfy bed. Couldn't fault any of it. Room was on the second floor facing inward, shower was large and warm, room was plenty big enough. We were really tired so we did little here but sleep, but can happily recommend it

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello JimUtd Thank you for the kind review of our property! I really appreciate you taking the time to include all of the aspects of our hotel that makes it "Lovely". My friend you are welcome back anytime!!! Chase Front Office Manager Best Western Royal Oak PLUS

"Quality Hotel for a family of four"

4
20/07/2016

This hotel is a great value. Once the breakfast is improved (which I was told is occurring in the coming weeks), this will be a fantastic value. There was some construction occurring while we were there and it had little effect on us, but shows the investment in the property. Each room has a small balcony, some facing the pool and others towards the parking lot or hills behind the hotel. In any case, this is a nice feature of the hotel. The only complaint I can make (and why I didn't rank it excellent) is because it is a slightly older hotel (but obviously updated) so the walls are thinner than some new hotels and you can hear some noise around you.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello Sean O Thank you Sean for taking the time to use tremendous detail & sound perspective while reviewing our hotel! You are correct my friend this week is our soft opening for our new and improved hot breakfast! Please come back soon and give our new breakfast a taste !! Chase Front Office Manager Best Western Royal Oak PLUS

"Pet Friendly and Comfortable in San Luis Obispo"

4
18/07/2016

We chose this hotel primarily because (1) it is pet friendly and (2) it is a Best Western and we have had good experiences with Best Westerns. This hotel did not disappoint. After a full day of driving from San Francisco and visiting Monterrey, Carmel, and CA route 1 along Big Sur, this was a clean, comfortable place to stay. There are several restaurants across the street within easy walking distance and in the evening the hotel serves beer and wine with tasty snacks. The included breakfast was adequate but not the most impressive that we have seen at Best Westerns. Even though we did not use it, the pool area is attractive. The staff was friendly and we would stay here again with our small dog.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Dear William G I want to personally thank you for the effort you put into your review. What an Awesome review of our property you just wrote! I am so glad you and your family (including your dog) enjoyed yourself! That's awesome you found our evening reception for free Drinks and snacks M-Th 5-7pm!! I hope you come back and visit us soon!!! Chase Front Office Manager Best Western Plus Royal Oak

"If you don't mind "

3
17/07/2016

We stayed here two nights, with a dog and a child. The rooms are clean, but small and out dated. Felt a little seedy staying here. If you don't mind the paper thin walls (we heard the next room entertaining), people trying to get into your room (this happened twice Friday night), your door jarring when your neighbor opens their door, then you won't mind staying here. The staff was very friendly and professional and they have an enclosed doggie area, albeit a little walk away from the hotel depending on where in the hotel your staying. To me, it wasn't worth the $250, however thats the going rate in this area.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello Lcm5479 I'm glad you found the room to be clean, and I'm thrilled you were treated with the professionalism, and hospitality you deserve . That being said I'm sorry however you could hear people next to you ! I hope you come back and visit us again ! Winter rates start in November and are lower than summertime you can find some great deals then :) Chase Front Office Manager Best Western Royal Oak Plus

"terrible bed, inadequate AC"

2
17/07/2016

There are two major things my husband and I want when we stay at a hotel, cleanliness and being comfortable. While we usually use booking services through booking.com, trip advisor and groupon for price, I also use them for guest ratings. The ratings were so wrong. The room had an AC but even after the hotel sent someone to make sure it was on correctly we found ourselves sweating two nights in a row. Also, this is the most uncomfortable bed I have slept on in the 10 years, not to mention the pillows. They have obviously used the cheapest quality products they could or haven't replaced them appropriately. My husband and I are in our 30s and our backs and necks are sore, not to mention the poor quality of sleep. If you can;t sleep in a hotel, whats the point. Only half the buttons on the remote control worked for the tv, and getting into the hotel room took 6 to 8 swipes with the key card. The price here was a joke. We spent a little more last weekend and stayed in pismo with an incredible view and had outstanding service in a comfortable room and were looking forward to a similar experience here, that was not the case. I thought I could rely on best western as an old faithful for reservations but we were sadly mistaken.

"Didn't expect it to be so nice"

5
16/07/2016

The staff at this hotel were so helpful - gave us excellent recommendations for places to eat, and helped with some suggestions on wineries to visit on our way to San Jose the next day. I don't usually like to stay in rooms with 'pool view' because of the likelihood of noise, but the pool/patio in this hotel is a bonus - so pretty to look out on. While the hotel is not in downtown San Luis Obispo, it is not far, and there are plenty of restaurants and shopping close to hand. We would recommend it and stay there again ourselves.

"Excellent find- pet friendly"

5
09/07/2016

We had planned on driving up to Hearst Castle and back the same day but decided to extend while in SLO. Frantically looking for pet friendly hotels on Trip Advisor lead to this great find. It's one short offramp away from downtown SLO next to the Madonna Inn. Fair pricing and comfortable stay! There were some dumps in the area. We had two queen beds and a balcony. My dog liked it as well. There's a little dog park area in the back, but it was all dirt so we just did little walks out front. Very friendly staff. Breakfast and cocktail hour are a great bonus. Had such a nice time we ended up staying two nights!

"Great Place"

4
09/07/2016

I was very happy with The Best Western. It was perfect too because I could take my dog. Very helpful and friendly staff and the room was clean. Prices were fine. I would stay here next time, especially if I take my dog.

"Nice rooms, good breakfast, nice pool."

4
29/06/2016

Very comfortable beds, clean nice rooms, very accommodating staff, good breakfast. Summer rates were a little high. Convenient location. Pool was really nice, the hot tub was nice but a little small considering the size of the hotel. Would stay again.

"Good value for the price"

4
29/06/2016

Stayed there as part of a college tour of Cal Poly. Convenient to everything. The Breakfast bar could have been a little more embellished, but was OK. Fitness center was too small to be of value. Would still stay there again.

"Great accomodations"

4
24/06/2016

This hotel is very well located in San Luis. We had a conference At Cal Poly San Luis and it was a nice drive there and back to the hotel. There are a lot of restaurants close by, rooms are very clean, very organised staff. I would stay here again next year for my conference.

"Awesome staff"

5
24/06/2016

Michael front desk guy went out of his way after hours to get my children milk and put us in first floor room. Great guy great place to stay. Hotel is undergoing remodel so the decor is not the greatest, but most likely will be.

"Comfortable Night in San Luis Obispo"

4
23/06/2016

On our way to Simi Valley, we spent a night at the Best Western Plus Royal Oak hotel. The room was good but a bit noisy from the interior doors slamming. Interestingly, there are no elevators to the second floor but rather a ramp. Nice concept. The bed was great but the WiFi was come and go. Breakfast was quite nice. Close t the freeway too.

"Noisy road but an OK location."

3
23/06/2016

A motel style hotel situated on a busy noisy road. Convenient for the large shopping mall with good facilities. No in room safe, but does have tea and coffee facilities, refigarator and microwave The bath/ shower tap needs some explanation as it is not conventional. Two comfortable large beds and good size room for the tour traveller. I did find a 'strange bit of hair ball in my bed' Friendly helpful staff. The breakfast is not great. The wifi needs you to use the access code and it's often down.

"Tired and dated"

3
21/06/2016

The hotel in general is tired and s tad old fashioned. Our room was on an upper floor and there is no elevator. The stairway to our room reminded me of a back stair to a car parking lot (horrible concrete). There is wifi provided, but good luck using it as the connection is bad and the service really slow. Breakfast, if you can call it that, is like a roadside takeaway and there is literally 6 tables for service. I wouldn't come back.

"SLO"

5
14/06/2016

really happy with the king room we got. stayed for five nights while on vacation in SLO. very centralize, next to 101, and all shopping is within a mile range. also really close to Motana de Oro national park, great hiking. love it

"Always enjoy my stay"

5
13/06/2016

This hotel is easy and a great location for my needs. I find the staff helpful and I have a sweet routine to meet my needs when I stay. I also feel it is a great value, monetarily. I do recommend this hotel, however, one should be clearly aware of their needs for a hotel. Mine are for business and I like the way I can make it all work smoothly.

"Would Definitely Recommend"

5
11/06/2016

Great stay. Reasonably priced. Clean and comfortable. Convenient to many restaurants. Great stop if traveling Pacific Coast Highway. Didn't have breakfast, but coffee was good. Very glad that we chose this hotel.

"Great Hotel and Good Service"

5
11/06/2016

This is more of a motel than a hotel, the room was modern, clean but fairly small. Nice reception area with free cheese and wine on arrival which was a nice touch. Attractive courtyard with chairs and tables. Good for a one night stay and breakfast was included. Stayed for 1 night only, greeted with Cheese and Wine. Nice large room, very clean. Nice swimming pool but too cold to use when we stayed.

"Good location and very clean rooms"

4
08/06/2016

Good location to walk to local shopping centre for meals and supplies. Rooms very clean with adequate space and good light from balcony. They may have pet friendly rooms as some quests had small dogs. Well maintained pool. Walls were only gyprock so noise from adjoining rooms may be an issue if your neighbours create noise.

"Great Location"

4
06/06/2016

Good hotel in a great location and the staff were wonderful and very helpful. The only thing I didn't like very much is that the walls are too thin and you could hear everything outside our bedroom. Noise wasn't a constant factor. Only a couple of times that people talked loud in the halls. Great location though, close to restaurants, grocery store and shopping.

"Great value!!"

4
04/06/2016

Newer and nicer Best Wester hotel in a good location. You will still need a car to get you to downtown SLO but still pretty close. Rooms are comfortable and very clean. Good service. Hotel also has a great outdoor area and pool. Great value for all hotel has to offer.

"Can't get no satisfaction"

3
01/06/2016

The hotel from the front looks inviting, but when walking to the room it's another story. Elevator did not go to the 3rd floor, back area with service road that trucks use early in the morning. Breakfast was okay for a BW, but there are other place with better.

"Nice hotel"

4
29/05/2016

Very clean rooms, good service overall except for feeling rushed at breakfast. Missed having a hot egg dish at breakfast like lots of other Best Westerns. Pet area is fenced in dirt - very hard to use. They had a very unique beer and wine happy hour which was fun. Overall though, a very good stay.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Dear Barbara B I'm glad you enjoyed our free beer & wine happy hour, and had a good stay overall! I would like to mention we do have breakfast sandwiches with sausage, egg, cheese, and biscuit. I will personally take a look at our pet area, and see what improvements we can make. Thank you for your suggestions. We hope to see you again soon ! Chase Goodin Front Office Manager (805) 544-4410

"Way overpriced"

2
26/05/2016

The folks on reception were helpful on check-in and departure. The room itself was "fine" but not worth $200! What let the place down in a big way was no sign of an elevator and a lousy breakfast arrangement. For some reason you get given a token to give staff for breakfast. This is then to be handed in when you arrive for the "deluxe feast that awaits." Well I think that's the idea. I arrived and the small breakfast room was quite busy. As I walked into the area a member of staff almost snatched the two tokens I had like they were $50 bills (not sure why I had 2 as it was just me in the room). Then found no cooked food available, a choice of 2 cereals and the rest a little lack-lustre. With nowhere to sit and an awful "selection" of food I walked out. It was not even worth wasting my time on an apple juice and coffee. Not sure how this hotel qualifies as "Best Western PLUS" but I shall be avoiding it in future when I next in the area.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Dear John B We are so sorry you had an unpleasant stay. I'm sorry you had a poor breakfast experience. We do not intend to come off as harsh when asking for breakfast vouchers as this is a way for us to make sure only hotel guests receive our breakfast . I would like to mention that we are in the process of expanding our breakfast. We will be including hot items such as scrambled eggs, bacon , sausage, and potatoes, and we will even be featuring a create your own yogurt bar for those that want more of a healthy option. I hope that you will consider giving us another chance in the future. Chase Goodin Front Office Manager (805) 544-4410

"One Of The Better Hotels In SLO"

5
20/05/2016

This hotel is very well managed, clean and a great value. The staff is very polite and bends over for their clients. I have been staying here for the last few years and have never had a unpleasant experience. Highly recommended.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Dear Paul L Wow what a fantastic review! Thank you for acknowledging our clean rooms, and great value! As you mentioned we all do try to serve our guests the best way possible! Paul, guests such as yourself make our job well worth it! We all look forward to seeing you on your return visit! Chase Goodin Front Office Manager (805) 544-4410

"Great Location"

4
12/05/2016

Location was perfect, easy freeway access or side streets into downtown or campus. Lots of resturants to choose from, literally accross the street. My room was in the back of the hotel, I would recommend avoiding the back, busses and trucks leaving early will wake you up. Lobby hosts a nice coctail event, allowing you to meet other travelers. Wine country and distance to ocean very close.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Dear MichaelpH2824TU We are so happy to hear you enjoyed your stay at our hotel! We are blessed to have a very easy location to find especially if your new to the area. We are also glad you were able to walk to your restaurant of choice! That's awesome you had a chance to enjoy a local glass of wine with other travelers! We hope to see you again on your next visit to the central coast ! Chase Goodin Front Office Office Manager (805) 544-4410

"Nothing Bad!"

4
07/05/2016

Stayed 1 night on our way through. Clean, relatively new decor, quiet, fine breakfast (for free continental!) took a 15 minute morning walk to the lake just to the west- nice way to stretch our legs! Shopping center right across the street with grocery store and restaurants. If you read earlier reviewers, note that the free wine and snacks between 5-7 is only M-Thurs. It would be nice if the front desk had wine glasses that you could borrow. But the glass tumblers in the room worked just fine as well!

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello ParisOneTimer, Thank you for writing a review of our hotel! I'm so glad you found our rooms to meet your standards of cleanliness, and comfort. It is always nice to hear about guests enjoying there stay and taking part in hotel functions such as our Beer & Wine reception! I speak for everyone here when I say We hope to see you again soon :) Chase Goodin Front Office Manager (805) 544-4410

"Horrible service"

1
06/05/2016

I stayed in this hotel while I was visiting my son in Calpoly it was not my choice as I booked another hotel better score on the reviews but unfortunately when I arrived they couldn't find my booking and when they contact booking.com it was there mistake and the hotel was fully booked so they try to find for my another hotel close by and available so the found the best western and ask me to go there. The first day I was there I had don't disturb sign on the door but house keeping knocked on the door twice and open the door on me waking me up. I had to talk to her and tel her there is a sign on the door saying don't disturb. The second day I had the sign and I removed it before I left the room about noon and when I came back after 5 hours the room was the same and not clean when I call the front desk the guy try to convince me that they don't clean the room except by the guest request I try to explain to him that this is a hotel and they are supposed to clean the room daily but he couldn't understand so I ask him to give me his supervisor and explain to her what happened. She told me that there was a don't disturb sign on the door that's why they didn't clean and the house keeping work finished at 2. I told her the sign removed at noon. The answer there is nothing I can do. I can send you towels that's all. It is frustrating if your paying and not getting the service.

"Outstanding!"

5
28/04/2016

What a great place! - Free beer, wine & cheese platter for guests from 5-7 in the restaurant! :-) - Rooms well fitted out - Very handy access to shopping mall & Tahoe Joes restaurant (highly recommended and the Hotel will give you a $10 discount voucher) - Helpful & friendly staff - Good breakfast Extremely happy with our stay! AAA+++

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello Gormo75 Thank you so much for taking the time to include so much detail about our property in your review! I'm thrilled you enjoyed your stay! We hope to get the honor of serving you in the near future :) Chase Goodin Front Office Manager (805) 544-4410

"SLO Stay"

4
27/04/2016

Nice Hotel. Not too far away from downtown. Nice room with a view of the pool. The staff were very helpful and knowledgeable about the area. However the only downside was the breakfast - not that great. basically just toast, juice. you could make a waffle if you wanted to but it was just easier to walk to Denny's

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Dear Rose L Thank you for your positive review of our property! Our entire front desk staff are all locals from the Central Coast! We know the area inside, and out! We are all very passionate about this beautiful area we call home. We hope to give you more " local secrets " the next next time you are in San Luis Obispo ! Chase Goodin Front Office Manager (805) 544-4410

"All was as expected"

3
27/04/2016

Arrived in late, would have liked it to have had it's own restaurant, but it is currently being renovated, as are some room areas. The staff on checkin-in and out were friendly as was the breakfast staff.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello Cathy E Thank you for your review! I'm glad you had the opportunity to experience our wonderful staff! Although we do not have a full restaurant on site their are many just short walk away. My favorite of the bunch is Tahoe Joe's, and we have $10.00 off coupons :) Chase Goodin Front Office Manager (805) 544-4410

"Clean, Safe and Customer Service"

4
26/04/2016

Stayed her for a quick trip to see Cal Poly, SLO with my son. Upon arrival, asked for a quiet room. Agent was polite and gave us the quietest room he had available on the third floor, worked out great. Coffee in the morning was great and ample selections for a quick breakfast.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Dear Kduffysi, Thank you for the positive review of our property! We are glad you, and your son enjoyed your stay at our hotel. It's our pleasure to serve you, and make your stay the best stay possible. For the record I also really enjoy our Coffee! I hope to see again you in the years to come :) Chase Goodin Front Office Manager (805) 544-4410

"Excellent hotel, accommodating to pets "

5
25/04/2016

Stayed here for a weekend getaway. Clean rooms, good breakfast. Accommodated our large dog without issues. Friendly, attentive staff. Breakfast had decent selection of food. Grounds were well-kept and nothing smelled of pets.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Dear BicoastalCa, Thank you for taking time to review our hotel. We are so glad you enjoyed your stay at our hotel! I am so pleased you found our hotel to be accommodating. We have a great staff and i will pass along this review to them! We hope to see you again soon! Chase Goodin Front Office Manager (805) 544-4410

"NO INTERNET SERVICE IN ROOM, NO ONE CARED"

2
20/04/2016

The room was ok except the WIFI would not work. Its such a problem the owner has pre-printed post it notes with the phone number of their service provider to call and try to get a connection. When we complained after this failed they just shrugged. I asked for a discount but they declined. The room should not be marketed at the same price as rooms with WIFI. There were other odd things that did not work: the TV (wiggled the cord and it started), the sink electrical socket was worn out would not keep a cord plugged in. I would not stay here again.

"loudest hotel ever"

2
18/04/2016

From the rooms next door, I could hear every conversation, suitcase rolling over carpet, doors opening and closing, faucets and showers turning on, toilets flushing, you name it. Though there were other pleasant/decent aspects of the stay (it was clean, breakfast was fine, no mixups with reservation), the horrible thinness of the walls made this hotel a deal breaker for me. To top it off, housecleaning started at 9am, so even with a "do not disturb" sign on the door, it was far from a quiet morning. I'll never stay at this location again -- especially for nearly $250/night. I've had much better stays elsewhere for half that price.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Dear Michelle R I am so sorry for your experience with noise from surrounding rooms . I would like to say we have a wonderful staff present 24/7 to serve your every need . We are all well trained and well equipped to handle any situation that you may encounter. We hope you would give us another chance to exceed your expectations. Chase Goodin Front Office Manager (805) 544 4410

"overall good"

4
17/04/2016

The room was great. Clean and comfortable and convenient. The breakfast was just average but ok. However, there was no decent place to take a doggie. There was just a tiny enclosed place out back with no grass.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Dear Judyf621 We are all so glad you enjoyed your clean, and comfortable room at our hotel. I'm proud to say we are currently in the process of upgrading our breakfast. Once finished we will have hot items such as scrambled eggs, bacon , sausage, and even a create your own yogurt bar for those that would like a more health concise option. Judy, I speak for the whole staff when I say we hope to see you again soon! Chase Goodin Front Office Manager (805) 544 4410

"Never a disappointment"

5
17/04/2016

I stayed in another wonderful BW Hotel. Though I don't travel a lot, I always stay at BW when possible. The rooms are always very clean, moderate to outstanding in their decor, and above all clean. I really appreciate that they sanitize the remote controls for the TV. The reception staff was knowledgeable about dining, shopping and directions, especially helpful since I'd never been there before. Had a lovely view of the pool area. And the rooms were very quiet even though I was on a very busy street. There was no noise from adjoining rooms, including the running of showers and flushing of toilets. All very important. Last but not least, the bed was extremely comfortable, including the pillows. CLEAN, QUIET, FRIENDLY STAFF. What more could you ask for.

"A FANTASTIC place to stay in SLO"

5
12/04/2016

I travel to the coast nearly weekly on business and have many options of places to stay. The staff and facilities here immediately won me over and this has become my "home away from home". Truly caring people from the top down, the team here has always made my stays amazing. There is a great breakfast in the morning and (bonus!) a beer, wine and snacks happy hour in the evening. WIFI has always been strong, the rooms and grounds are always VERY clean and the location is easy access to all of SLO. I bring my family to stay here when we are visiting the Central Coast as well. I would highly recommend this property for business or pleasure trips!

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello David, Thank you so much for your glowing review of our property!!! I am personally touched by the fact we are your "home away from home". I speak for all who work here when I say the door is always open for you when you want to come home :) Chase Goodin Front Office Manager (805) 544-4410

"Great hotel"

4
11/04/2016

We always choose the Royal Oak when we visit our son at Cal Poly. Easy location, super clean, love the pool, jacuzzi and breakfast, and the staff is always very helpful. It's close to everything including restaurants and there are some cool running trails in the area as well.

"Great Location"

4
11/04/2016

This was a great place to stay, close to everything and it was so great that they allow dogs. It was clean, quite and the staff is very friendly and helpful. We were going to stay somewhere else but the value and location of this hotel helped us make the choice to stay here. The kids had fun at the pool and spa and it was easy for them to walk to the nearby restaurants, and shopping. It is 10 minutes away from Avila beach and nearby to a basketball court. Perfect place to relax and play.

"Paul"

5
09/04/2016

Great stay. Great staff who were friendly and professional. Clean updated rooms. Well maintained. Note: the addition of something simple as a food warmer with scrambled eggs and sausage would be HUGE.

"San Luis Obispo trip"

4
07/04/2016

The hotel was generally good. Price was more than I expected. Overall the stay was good. We visited the area to check out Cal Poli University since my daughter has registered there and will attend in the Fall

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Dear Ramzi T We are excited for your daughters enrollment to Cal Poly. We hope to see you multiple times over the coming years :) Chase Goodin Front Office Manager (805) 544-4410

"62nd Ann."

4
05/04/2016

San Luis Obispo is one of our favorite places to spend away from home. Our first time was our 25th ann. in 1980, and we have gone for special occasion ever since. Our 25th was spent at the Maddona Inn, which is one of our favorite places to dine. It would do you well to recommend their steak house, the food is exceptional, and the atmosphere is great as well as the service. Your location was perfect for us, we did not have to go far to see the things that we were interested in. This is important to us since my husband is now 83 yrs. For seniors it is important that things are convenient an easy to access, which we enjoyed at your Best Western. The final remark is the breakfast area was pleasant, but most important was the variety of food you had and its freshness . Good Job. All in all it was a wonderful time. and it was great. We will be back. Sincerely, Art & Bea Cleveland

"Dog friendly, good staff, great park nearby, but facility needs some renovations"

3
27/03/2016

This place is dog friendly, has a good staff, decent complimentary happy hour and continental breakfast, and is located near a very nice park (Laguna Lake park), which includes a dog section, as well as several nearby eateries. On the downside, the facility could use some renovations. For example, noise from the hallway flows freely into the room (we heard the young ladies who loudly came back to their rooms at 2 in the morning). Still, I would probably recommend the place.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Dear Randy M Thank you so much for the detailed review of our property. I'm happy you found our staff to be well qualified and friendly. I'm so sorry you were able to hear noise from guests above your room at a very late hour. I'm sure that was not beneficial to your sleep cycle . Please know you can always call the front desk at any time and we will find a solution for any problem you might encounter. Chase Goodin Front Office Manager (805) 544-4410

"Smell"

2
20/03/2016

This motel possibly has a moisture issue. The bath fan does not run after the light is turned off and has little chance to dry out. When a bath has a shower in it there needs to be better venting. I study, train and consult Building Science. Best Western, would you like to hire me to fix this issue?

"Beautiful rooms and building"

5
20/03/2016

We had a room which looked out on the swimming pool and spa. We wished we were not in a hurry to leave the next morning - it would have been nice to just stay and relax. The room was beautifully decorated and exceptionally comfortable.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
I'm so pleased you felt a slice of home on your vacation :) I hope you come back, and visit us again soon ! We would love to see you get a chance to experience all the central coast has to offer, and unwind at your leisure :)

"Overnight Stay Good"

4
18/03/2016

We stayed overnight Sunday. When I checked in, I forgot to provide my Best Western ID number and when I was checking out, I mentioned this to the clerk on duty, I was informed that on check-in the day before, they researched and found my number and had credited me. The room was comfortable, and dark. It was fairly quiet. Breakfast was continental style, and I was able to put together a good one, from the nice selection of options. I wish the coffee and hot water urns were in the dining room, though. They were not, but were nearby in the lobby area. This was a minor inconvenience.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Dear happy2travelnow Thank you very much for taking the time to review our Hotel. I am glad you found our front desk to be helpful, and engaging. It is also pleasing to hear you enjoyed the comfort of your room! It is our hope that we see you again the next time you are in San Luis Obispo. Chase Goodin Front Office Manager Best Western Royal Oak (805) 544-4410

"Great value for money, very helpful staff"

5
13/03/2016

We stopped at Sans Louis Obispo for one night on our way from Anaheim to Monterey. It was a very comfortable and pleasant stay. The decor in the room was a little dated and had a 70's feel to it but the room was spotlessly clean. The breakfast was really good - lots of choice and the coffee delicious! The coffee is available in the lobby all the time as well. We were on a 3 week trip around California and we stayed in 8 different hotels during that time. For us the staff here really stood out as being exceptional compared with other places during the trip - especially the reception manager Chase. Very helpful, friendly and accommodating.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello CLE194 I sincerely thank you for your amazing review. It's amazing to hear that you travel so much, and yet found the staff at our hotel to be the one that really stood out to you! We try our very best to give the best customer service possible, and we all take pride in our work. I am sincerely glad you could feel appreciated at our hotel. I personally hope to see you again the next time your in San Luis Obispo. Chase Goodin Front Office Manager Best Western Royal Oak (805) 544-4410

"Good place for a short stay - could use some improvement."

3
12/03/2016

Staff is wonderful. Room was nice and clean. Breakfast and coffee offerings were extremely POOR. If you care about your health and eating right you'll pass on their food choices. Beds are ok but not great. Noise can also be a problem, you can hear TVs in other rooms and noise from doors opening and closing from other rooms.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello Mario P Thank you for reviewing our property. I'm pleased to see you had a good stay and found value in our rooms and our staff. I would like to apologize for the noise of the other TV next to you. I would like to mention that the same wonderful staff that you mentioned is here to serve you 24 hours a day, and we can help assist in any noise related problems. I hope you will see us again soon as we are completely revamping our breakfast. We will be serving more health conscious options that I feel you will enjoy. Again, we hope to see you again the next time you are in the area. Chase Goodin Front Office Manager Best Western Royal Oak (805) 544-4410

"Great staff, clean rooms and great location"

5
06/03/2016

The staff at the hotel are really great. We enquired about the SLO night market and the woman at the desk pulled out a map and showed us 2 ways of getting there, told us to go after 6:00 as parking would be free, gave us directions on where we could park and was very helpful. There was a happy hour reception that was a perfect start to the evening - wine, cheese and crackers and other snacks. What's not to like? We had a corner room overlooking the courtyard and it was lovely. It was nice and clean and the bed was very comfortable. We did not have a problem with noise from other rooms, maybe it wasn't too busy the evening we were there. The location is very good, it is close to downtown and the freeway but it is set far enough back from the freeway that you do not get the traffic noise. The breakfast buffet was okay - typical of hotel breakfast buffets. It was a good stay and we would stay again.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello vbrother I'm so happy to see you took time out of your day to write such a comprehensive review of your stay. The detail you put into your review of your stay really speaks to the quality of person you are. I thank you for commenting on our staff, as I feel that is one of this main things that separates us from our competition. We do have a wonderful caring staff, and I assure you we would all love to see you again. Chase Goodin Front Office Manager Best Western Royal Oak (805) 544-4410

"Good value for money"

4
02/03/2016

Free WiFi, laundry room available ($1.25 soap, $1.50 washing, $0.75 drying, all quarters), free parking. Nice and helpful staff. The included breakfast was ok, it has waffles, biscuits, muffins, orange juice and the continental regular stuff, as well as two fresh fruit options. Good location, in front of a mall with Applebee's and other food options as well as some stores like Bed, Bath and Beyond and the USPS.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello thiagocfm Thank you so much for the detailed review of our amenities. We are glad you felt our hotel was a good value. I hope the next time your coming to San Luis Obispo you stop by and allow us the privilege of serving you once more. Chase Goodin Front Office Manager Best Western Royal Oak (805) 544-4410

"Best Western Plus"

1
02/03/2016

This place is a college dorm. the amount of noise coming through the walls, ceiling and door kept us up all night--people having sex next door and the pounding of footsteps from above--I can not believe this place charged me $250 to lose a nights sleep with overpowering chemical smells. We are in the process of moving to SLO and will share our experience with our friends

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Dear Bert Allen, Hello Mr. Allen thank you for taking the time to share your experience with us . Mr. Allen please know Your business is very important to us, and we are terribly sorry for the noises you were able to hear from other rooms. We have a tremendous staff that is well qualified to Handel almost any situation. I encourage you to call the front desk at any time during your stay with any issue that may occur. We are very good at problem solving for our valued guests. I hope you enjoy San Luis Obispo its a wonderful place to live. Sincerely, Chase Goodin Front Office Manager BEST WESTERN PLUS Royal Oak Hotel

"Great Value for Santa Barbara Area"

5
28/02/2016

This is a cute hotel with excellent staff and service. The courtyard is a delight and the location very convenient to US 101 just below Santa Barbara, CA. The hotel prices are a good value compared to Santa Barbara and you do not have to book 2 nights unless you wish. Very pleased with the entire experience and Carpenteria is a cute town complete with beach side and cafes.

"Royal Oak Visit"

5
28/02/2016

Very accommodating staff; pleasant evening reception; variety of breakfast foods. The rooms are large, quiet and clean; the service staff is willing to wait to clean the rooms and do an excellent job; the front desk staff couldn't be more friendly and attentive.

"Classy Motel"

5
26/02/2016

Handsome, meticulously kept, motel with beautiful courtyard and thoughtful amenities, e.g. glasses (real) in room and bkfst, real silverware, etc. WiFi was seamless. Front staff was effortlessly helpful to us in special ways at arrival. Owners obviously take pride in property and service.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Dear DocDenny34 Thank you so much for your kind words! Our owners do take pride in their Hotel, and we the staff take pride in our work. It makes us so happy to hear all of our hard work is paying off, and you enjoyed your stay with us ! Chase Goodin Front Office Manger (805) 544-4410 Best Western Royal Oak

"Excellent Value"

4
23/02/2016

Easy on/off the Highway, safe area, close to restaurants and stores, close to historic Downtown SLO. Breakfast isn't anything special but its included with the lodging so how can you complain about free? Quiet and clean room, free wifi, what more do you need for one night's stay?

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello Joanna S Thank you for your review! We are very blessed (as you mention) to be located in a safe area that is also in walking distance to restaurants, and shopping. Also we are glad you experienced a clean/quite room as we have an amazing housekeeping department! On a side note we are in the process of upgrading our breakfast. We will be offering a full hot breakfast with items such as Eggs,Bacon,Sausage,Potatoes. In addition will even have a create our own yogurt station with loads of toppings! We are very excited about the upgrades that are in the works ! We hope to see you again :) Chase Goodin Front Office Manager Best Western Plus Royal Oak (805)544-4410

"Vacation"

5
20/02/2016

We travelled from San Fran (BW) to Santa Barbara,)BW) , Anaheim (Holiday Inn) San Luis Obispo (BW),San FRan (BW). Royal Oak Hotel was the best of BW hotels we have ever booked. Breakfast and Happy Hour were both very good with their choices and efficiency. The help with choosing a dinner restaurant was well received by us and suited us perfectly. We would certainly recommend Royal Oak. Well run so the management should be commended.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Dear Rita C. Thank you so much for your review! This review means a great deal to us as your such an avid traveler. It sounds like you really enjoyed your stay and thjat makes us all very happy. I'm excited you took part in the Happy Hour and enjoyed our breakfast! We are very blessed to have a great staff that really care about our guests. We hope you come back so we can have the pleasure of serving you again! Chase Goodin Front Office Manager Best Western Royal Oak (805) 544-4410

"Good Value Good Staff"

4
20/02/2016

Pleasant and convenient. Staff was very helpful. Close to Cal Poly and downtown. Close but NOT TOO Close to the freeway. Clean room and comfortable bed. Could here some conversation in room next door, but nothing above what should be expected in a hotel room. TV was large and channel selections were broad. We enjoyed the breakfast and ate too many SLO DO Co cinnamon rolls! I'd stay again.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Thank you Paul M. We appreciate the time it takes to write a well thought out review such as yours. Paul We are all so glad you found our staff to be helpful, as we strive so hard for guest satisfaction. I'm also glad you had some of those Cinnamon rolls they are a personal favorite of mine as well ;) We hope to see you again soon! Chase Goodin Front Office Manager Best Western Royal Oak (805) 544-4410

"Great Customer Service"

5
18/02/2016

Our room overlooked the pool. It had a small balcony which was very nice in the hot weather. The room was very clean and the bed comfortable. Happy hour was a nice treat and breakfast was good as well. The only negative was that the ice machine was in an awkward location - it involved going outside, up a ramp, up a flight of stairs to the end of the next building.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello MaureenH_11 Well Maureen it sounds like you enjoyed your stay! Guest Customer service is what we try so hard to provide, and i'm pleased to here you enjoyed your experience here! We are glad you made your way down for Happy Hour, and enjoyed your breakfast! Ice machines are tricky because as the ice dispenses they make noise, but when you want them it can be a walk. We hope to see you again soon :)

"clean, comfortable, enjoyable"

5
17/02/2016

our stay at the hotel was wonderful, it was clean, the room was comfortable, in room internet was fast and easy to use. Only complaint is the pool was freezing. I think maybe the heater was broken but it was a quick trip and I didn't tell the front desk.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello Wendy O Thank you Wendy for your review! We are so glad you found our hotel to be "clean, comfortable, and enjoyable" That's exactly what every last staff member wants for our guests. I'll pass along your great feedback and ill mention the pool temp to our chief engineer. Chase Goodin Front Office Manager Best Western Royal Oak (805) 544-4410

"one of my favorite places to stay"

5
17/02/2016

great location!!!!! pet friendly and very close to an amazing park with great running trails and a dog park. There is also a herd of brood mares with babies in the spring and summer. i stay here every six weeks and travel with my dog. The pet rooms are really nice and that's not always the case :-(

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello Pam B. We are so blessed to have loyal clientele such as yourself! We really are as you mentioned in a great location, and for that we are so thankful. I too have taken the time to go for a walk, and watch the mares graze. Its truly a tremendous sight! Well Pam we all look forward to your next visit :) Chase Goodin Front Office Manager Best Western Royal Oak (805) 544-4410 Front Office Manager Best Western Royal Oak (805) 544-4410

"Convenient Location"

4
17/02/2016

Good Service. Convenient location (close to restaurants, shopping mall, post office, farmer's market, etc). Very delicious breakfast. Friendly staff; allowed my husband and I to have a late check-out (30 mins after the regular check-out time), which permitted us to take care of some important personal business in the area before leaving.

"Great service and location"

5
16/02/2016

We chose to stay here because of location and it's a pet friendly hotel. We are members in Best Western's 'club' and have stayed at many locations in the U.S. and Europe. This was the top Best Western in terms of overall quality of service, cleanliness, location. We'd highly recommend it!

"Good stay"

5
07/02/2016

Friendly staff. Clean rooms. Only complaints are soy milk should be available at breakfast & the luggage carts needed to have wd40 on the wheels they were very hard to turn. Nice to have coffee & fruit in the lobby.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello Michele M. We are so pleased you enjoyed your stay at our hotel! We are glad you found our staff to be friendly and our rooms to be clean!!! I will look into adding Soy milk to our breakfast ( that's what in my fridge) and its a great suggestion! Well i hope to see you again ! Sincerely, Chase Goodin Front Office Manager BEST WESTERN PLUS Royal Oak Hotel

"Great value"

5
07/02/2016

Well maintained facility with friendly staff and great service.. Rooms are comfortable; , although not very spacious, they are adequate. Wifi was not very consistent. . Breakfast was good but limited in options

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Dear Dharanipal D. Thank you for the review regarding your recent stay at our property. We are blessed to have such a caring staff ! We truly appreciate your great review! We hope you will come back and see us again soon:) Sincerely, Chase Goodin Front Office Manager (805) 544-4410 BEST WESTERN PLUS Royal Oak Hotel

"beautiful, comfortable hotel"

5
05/02/2016

This hotel was lovely, inside and in the setting. Staff were very courteous and helpful. Breakfast was decent. Arrived on Wednesday when happy hour was in effect. Nice touch. Only complaint, internet was extremely slow despite hotel not being full at all.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello Claudette B. We are so pleased you enjoyed your stay with us! We are happy you had the opportunity to enjoy our complementary evening reception that is Mon-Thurs from 5-7pm. Thank you for taking the time to review our property. We hope to see you again soon! Chase Goodin Front Office Manager BEST WESTERN PLUS Royal Oak Hotel (805) 544-4410

"Visit to College SLO with our dog"

4
25/01/2016

This was a nice hotel to stay with our little dog. They have a small dog park in the back for the dog to run and go to the bathroom. The hotel is very pleasant and clean. Our only issue was the lack of insulation and hearing the people above us walking late at night and the people next door talking

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello Mark G. We are happy to see you, and your little dog found our hotel to be pleasant, and clean! We hope to see you again on your next visit to San Luis Obispo!!! Perhaps next time we could find you a room on the high floor :) Chase Goodin Front Office Manager Best Western Royal Oak (805)709-8149

"Very Nice Hotel"

4
23/01/2016

The hotel was clean, the rooms were comfortable and the staff was most helpful. We had been travelling for about 2 weeks when we arrived at this hotel and had some good and bad experiences so it was very nice to arrive at a place where the staff made us feel very welcome. The rooms were very comfortable and we all wished we had more time to stay and enjoy the area.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello Janette H. We are pleased to hear you found our hotel to have clean, and comfortable rooms! Also, we are glad you found our staff to be "Most helpful". We try very hard to make our guests feel wanted. Its so nice to read a review as pleasant as yours :) Chase Goodin Front Office Manager Best Western Royal Oak (805)709-8149

"pleasant and comfortable"

4
20/01/2016

This is a clean, pleasant, comfortable hotel with good highspeed internet, tv, and beds. Breakfast was plentious, and the sliding doors kept the outside road nose completely out. Desk staff were friendly and helpful, and you can walk to restaurants and shopping - very convenient. We travel with a dog, and the pet area is small but secure. It even has a bench, and there is a tree stump to pee on!

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello Ann P, We are so glad you found our hotel to be clean, pleasant, and comfortable :) We are very blessed to have such a caring staff! Thank you so much for taking the time to write a review of our property! We hope to see you again the next time your in San Luis Obispo! -Chase Front Office Manager (805) 709-8149 Best Western Royal Oak

"Good for the value"

4
14/01/2016

We were a big group. The check in was a little slow but front desk is nice. We were tucked way at the back ( that was my only complain, asked for a room facing the pool after check in but not available. There is a bunch of restaurants and retail complex also nearby where I convenientl returned redbox DVD. A little bit far from the beach but worth it for the price.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Dear bzeebee, Hello Bzeebee, thank you for taking the time to review our property! We are very fortunate to be in such a convenient location! I'm glad you were able to find a red box to return your DVD. I'm guessing it was at the Ralphs across the street. I'm personally sorry we were not able to accommodate your pool view request and location. We hope you stop by and see us again ! Chase Goodin Front Office Manager (805)544-4410 Best Western Royal Oak

"Good choice for an overnight stay"

4
13/01/2016

Hotel was nice. Breakfast room was small but they had a lot to choose from. The gym had nice & functional equipment. The room i stayed in had 2 queen beds that were comfortable. I would stay here again if I was passing through town.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello Cari R Thank you Cari for taking the time to write a review of a property! We are pleased you found our hotel to be nice and comfortable! I'm glad you had the opportunity to explore our property, and you found our fitness room to meet your needs! We look forward to seeing you the next time your passing through San Luis Obispo! Chase Goodin Front Office Manager (805) 544-4410 Best Western Plus Royal Oak

"Great value!"

5
10/01/2016

The whole experience at this hotel was excellent - from the reception clerk to the breakfast staff - service couldn't have been better. Excellent value - for the price we were quite surprised at how nice this hotel was!!

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello Travelynne61, We are so pleased that you took the time to write a review of our hotel! I cant tell you how happy I am that you enjoyed your experience at our hotel !!!! We are so grateful to have an amazing staff who give there best every day :) We hope to see you again soon! Chase Goodin (805) 544-4410 Front Office Manager BEST WESTERN PLUS Royal Oak Hotel

"Nice Rooms and Pool - Good Location"

4
07/01/2016

Our family stayed here in late December in three separate rooms. The rooms were spacious and very clean. Rooms in the back are very quiet, but those have no elevators. The breakfast room was too small to accomodate the number of guests that were there. It was sold out, so it may not always be so crowded. There is a mall across the street with easy access to restaurants and stores. The hotel is right off the exit from hwy 101, but no road noise.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Hello Aamel, Thank you for taking the time to write a review of our property. We are so happy to hear you enjoyed your three rooms, and found them to be quite and clean. I personally feel so blessed to have the quality housekeepers we do, as they are exceptional at their craft. We are in fact expanding our breakfast to a larger room and adding more hot items. We hope you come back and visit us again!! -Chase Front Office Manager (805) 544-4410

"Great Last Min Stay"

4
04/01/2016

Was headed out of town last min for new years eve, and decided to get a hotel for one night. Everything was great, but the walls were pretty thin and I could hear my neighbors. The heater was pretty loud, but not a huge deal since I sleep with some kind of noise on. Staff was very nice, and had no problems checking in or out. Room was very clean.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Thank you for taking the time to review our property! We are so glad that we were able to meet your expectations, and provide you with a friendly staff, and a clean room ! We never want any of our guests to be subjected to unreasonable amounts of noise from surrounding rooms. In an effort to provide you a superior stay give a call to the front desk, and we will make sure any unjustified noise will be silenced. -Chase Front Office Manager

"Definitely would stay here again"

5
03/01/2016

Our stay was very comfortable! Our room was clean and had all we needed. Friendly Staff, great hospitality! Good location surrounded by restaurants and close to downtown. We really enjoyed staying here.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
We are so pleased to here you enjoyed your stay, and found your room to be clean, and comfortable. We are pleased to be in a location surrounded by restaurants, and stores. We all hope to see you again soon ! -Chase Front Office Manager

"Enjoyed my trip"

5
31/12/2015

I liked staying in this hotel because, it was inexpensive and clean. The receptionist was very helpful and friendly. The amenities the hotel had was great. We were unable to have breakfast because we wanted to leave early in the morning, but the food looked good. Very important to me & my husband.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Thank you so much for taking the time to write a review of your stay! We hope to see you again soon! Also if you choose to stay with us again and you find yourself in a rush please let us know, and we can make you a to-go bag of simple items you can enjoy to go. - Chase Front office Manager

"#1"

5
26/12/2015

Best Western PLUS Royal Oak Hotel, San Luis Obispo, CALIFORNIA on 12/23/15 was great hotel, great staff, great service, great romm and great stay. Because of continued excellence of Best Westerns it is our ONLY choice of hotek for all our trips. THANK-YOU!!

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Thank you for taking the time to write a review regarding your recent stay at our property. We are so pleased you had a great stay ! We all hope to see you again in the future!

"Clean and quiet, courteous staff"

4
24/12/2015

Staff very courteous and helpful - reserved two rooms because we were meeting up with relatives. They gave us adjacent rooms and didn't have any logistical problems reserving both rooms under my card and then allowing the relatives to check in and pay for their room under their card (at a different hotel earlier this year the hotel's computer system wasn't able to do this). Rooms were clean and quiet with all the basics - hair dryer, fridge, coffee maker, microwave. If you're on the first floor like we were, you *do* hear the footsteps of the people upstairs - fortunately for us, the upstairs guests didn't stay up late or get up early so this wasn't a problem. Breakfast area is clean and well stocked with the basics - two mini-waffle makers, cereal, toast, muffins, fruit, etc.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Thank you so much for taking the time to review our property. We at the hotel hope to see you again and sincerely appreciate your review. -Chase

"Continuing improvements!"

4
20/12/2015

A month ago I mentioned the grounds were in bad shape. Rain, gardening efforts and attention are overcoming this last area of need! The new pillow and mattresses were nice and the new elevator shows commitment for the long run. Each visit shows signs of upgrade. The lobby was being retiled on the last visit!

"Good choice for lodging"

4
14/12/2015

We were traveling for a wedding and decided on this hotel, since it was close to the reception. We made reservations well in advance, which proved to be best because the rates in the area went up dramatically. The room was clean and comfortable and very adequate , with a microwave for snacks.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Thank you for taking the time to write a Trip Advisor review of our hotel. We sincerely appreciate your comments regarding your stay. We hope that you choose to stay with us again the next time you are in San luis Obispo .

"Super-good"

5
13/12/2015

Nicest people who work there and eager to help you. Also, fun evenings in the lobby with wine/beer tastings along with snacks. Staff is far better than you'd expect. I'd stay there over and over again if I had the opportunity to return to California.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Thank you for taking the time to write a Trip Advisor review of our hotel. We sincerely appreciate your comments regarding your stay. We are very blessed to have a dedicated and attentive staff! Thank you for acknowledging them as valued employees . We hope that you choose to stay with us again the next time you are in San luis Obispo .

"Clean & quiet"

4
09/12/2015

Very dog friendly. This is first place I've been at that has an area just for dogs to go in. Unfortunately it's all dirt. Had a hard time getting my dog to go in the dirt. Average simple breakfast, but clean area. Room was nice size. They also have a free evening wine social. Description may say pool view, but getting to pool requires a long walk. Very strange layout. Wifi is terrible. Everyone seems to have the same password. I'm sure I'll stay again.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Thank you for taking the time to write a Trip Advisor review of our hotel. We sincerely appreciate your comments regarding your stay. I'm glad you felt comfortable at the hotel as a pet owner. We are sorry to hear the wifi was not up to your expectations. We will look into this matter. We hope that you choose to stay with us again the next time you are in San luis Obispo .

"Good value for $"

4
01/12/2015

A well-maintained property. Front desk was most attentive to our request for a quiet room, greatly appreciated. Heating worked perfectly with a minimum of noise. Nice linens, extra blankets. Wi-fi weak. Breakfast could be much better, particularly if you'd rather not binge on carbs in the a.m. IHOP next door offers a 20% discount with room card. Well-located to downtown, though more easily done with a car.

BWRoyalOak, Front Office Manager at BEST WESTERN PLUS Royal Oak Hotel, responded to this review
Thank you for taking the time to write a Trip Advisor review of our hotel. We sincerely appreciate your comments regarding your stay. Im also thankful you were told about our partnership with the IHOP restaurant next door. We hope that you choose to stay with us again the next time you are in San luis Obispo .

"Good Find the Royal Oak Hotel"

4
27/11/2015

We arrived at Midnight and the Royal Oak was easy to find from the SLO airport. The attendant was alert and playing some good music. The rooms were clean and pretty easy to access. If you have issues with stairs or such ask for an easy to access room as the hotel parking lots are in the hillside with a rolling landscape. The complimentary breakfast was great, make your own waffles, cereal, yogurt, juices, fruit, muffins ect. The wi-fi in the room worked well.

"Great Hotel Great Location & a Friendly Staff"

4
16/11/2015

We enjoyed our our stay in San Luis Obispo. We had a very nice room, their staff awas very helpful and friendly. The pool and Jacuzzi were nice way to refesh and relax. The breafast sandwiches, fresh fruit and yougart were good too! We'll be back.

"Basic But Served Our Needs"

4
11/11/2015

We stayed at this hotel for one night on our way to Los Angeles. We received a very warm welcome, and the staff were very helpful. The room was basic but very large and comfortable. The breakfast was good - there were lots of options. It was perfect for a stop off and we would stay here again. There are plenty of rester aunts in the vicinity - you don't have to venture far to find decent food.

"Another Awesome Stay in SLO"

5
09/11/2015

We have stayed at this hotel in the past and are always happy. We appreciate the staff, the easiness of the place and its location. They go out of their way here to make guests feel welcome and even provide an evening reception with food, beer and wine. Will always book this property when in SLO. This stay we were in the process of moving back to Santa Cruz from Hawaii and so enjoyed the overnight as we were needing some rest!!!

"Not bad, great pool courtyard "

4
08/11/2015

We spent a couple of nights here and thought it worked out well. They accept pets, so we brought our lab. It ended up a good place, our dog had a nice small deck he could wonder out on, for fresh air and people watching. It was a busy place but generally quiet. Air conditioner was a bit loud. Would stay again with pet

"Quality of the motel and staff"

5
27/10/2015

This was one of and maybe the most relaxing and mellow room -- total experience that you could ask for . The décor and furnishings were very nicely thought through and executed making the rooms relaxing and comfortable. The staff from the front desk to the bell boys are great and are interested in you and your stay

"Return visit"

5
25/10/2015

I have stayed here before and I will stay again when in town. The staff are excellent, they helped us look for a specialty store at check in. The rooms are very comfortable and clean. The breakfast was satisfactory for our needs. Forgot about the Happy Hour, but that's okay, we were happy to be there. Will recommend to anyone I know that is staying in the area.

"Fabulous Hotel"

5
25/10/2015

Upon arrival we mentioned our 25th anniversary. We were immediately upgraded. The staff were fabulous. The hotel was the cleanest. We received complimentary drinks and breakfast. We wish we could have stayed in the area longer. Dont look anywhere else for a hotel. You cant beat the price and the quality.

"SLO"

5
23/10/2015

Another win for BW. place was nice and clean friendly staff and the place even had a Happy Hour with free beer!! ok so I had two free ones but you cant beat that after driving all day it was welcomed!! Next time I am staying in SLO I will be back.

"Guest"

4
22/10/2015

Nice and clean very close to shops ,restaurants and tourist attractions. The breakfast offerings need to be upgraded to include hot items like eggs breakfast meats and potatoes. In the late afternoon starting at 5pm they offer a nice complementary beer ,wine and snacks to the guest.

"Over and above"

5
19/10/2015

Our church group who went to the Women's Conference did so by having fund raisers through the previous year so our money was budgeted carefully. Some of the ladies had NO extra cash for eating out. Royal Oak allowed our ladies group to bring in Pizza's and salads for a sit down meal to accommodate all 28 ladies . What a huge blessing for us.

"Nice stay"

5
16/10/2015

Room was comfortable and large with a nice balcony overlooking the pool/hot tub area. There were even chairs on the balcony. The bathroom was really nice and roomy. Staff was friendly, helpful, and very accommodating. Would definitely stay there again.

"One Night Stay"

3
10/10/2015

Overall the hotel is fine, rooms looking into the pool/courtyard seem preferable, rooms could be upgraded/modernized, recommend better pet/dog relief area, just dirt in fenced area off parking lot. Hotel staff professional and pleasant.

"Great Stay!!"

4
09/10/2015

Rooms are very nice and the beds are super comfortable. The staff is very nice and willing to make sure your needs are met. Would definitely stay again. The nice part of the stay is that the room had a refrigerator and a Microwave which makes it easier if you want your own food and drinks or need to heat something up quick.

"good hotel"

4
03/10/2015

Nice priced hotel, good staff, spacious rooms, Breakfast nice and plenty Good stop off for passing through, good too walk down Madonna Road to view the outrageous Madonna Inn. Plenty of eateries within the area

"Great value for money"

5
01/10/2015

We were welcomed in the evening with a cheese and wine evening, which was a pleasant surprise. Our room was very comfortable. Liked having a balcony to sit and enjoy a wine, albeit overlooking the car park. Staff were very helpful. Great breakfast and dining area. Excellent value for money.

"Decent place for the money"

4
29/09/2015

No real complaints, other than the hallway outside our room was at least 95 deg for some reason. Spent a comfortable, quiet night here. Wish we had time to make use of the pool area, looked really inviting. Large and lots of seating. This place looks more like a modest Caribbean resort from the 70's. All in good repair and clean, just a bit dated looking. One minor thing - while it was nice to have a balcony overlooking the pool area, it came with a roughly 2 zillion watt overhead bulb that could not be shut off. I would have liked to sit peacefully on the balcony without feeling like I was under a spotlight.

"Great Place to Stay"

5
29/09/2015

This was my second stay in this Hotel. I think it is a great location,convenient to downtown SLO. Both times I stayed here I had an excellent experience. Friendly staff, clean comfortable room .I will stay here any time I come to SLO.

"Very Nice ! Dog Friendly!!!"

5
28/09/2015

This Best Western is very nice and wonderfully dog friendly with a gated area in the back for your dog to run free a bit and do potty duty. They even provide bags and a disposal can... awesome! The room was very clean even with a sterilized remote for the TV. Pleasantly decorated and the bed was very comfortable. My husband who travels on business a lot and usually stays in another Brand Hotel was pleasantly pleased.