Best Western Plus Hotel Salmiya,  Salmiya

4.0/5  - based on 51 guest reviews.
Block 9, Sayed Yaseen Street, Bld 37, 556, Salmiya, Kuwait - See map
+965 25761555 +965 25761500

Destination

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> Room 1

1 adult

 

Hotel advantages

  • Coffee shop / restaurant
    Coffee shop / restaurant
  • Free airport shuttle
    Free airport shuttle
  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Massage services
    Massage services
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TripAdvisor Traveler Rating
based on 51 traveler reviews
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The Best Western Plus Salmiya, is the second branch in Kuwait of a world-famous, well-trusted brand chosen by millions each year, and a representative of the largest hotel chain all over the world. The hotel is located in the heart of the business and entertainment district area, close to the beach, shopping malls, banks, gift shops and all other places which you might need or simply spend and enjoy your time by. We are dedicated to reaching and even exceeding your expectations by treating and looking after you as if we were welcoming you back home. Indeed, our multilingual staff is more than content seeking to tailor the Best Western Salmiya as your Home Away From Home, while preserving its truly international style. International, modern design with some classic and Arabic touches welcomes our guests in 70 spacious rooms and suites, which have been built and designed for your comfort and relax. All tools are arranged to deliver leisure and business traveler facilities, such as the multi-equipped business center, the health center, various dining areas and the staff with its sincerely happy and joyful manner. Among our high level and wide range of services, we do provide banquet facilities for various occasions. For corporate business, please host your business meetings in our extensive, modern meeting rooms with the latest audio-visual equipment, complete your work in our fully equipped business center, or have occasions held in the banquet facilities of the hotel. Aside from business, enjoy the panoramic view from a variety of comfortable, spacious and attractively furnished rooms, such as from the Standard, Junior Suite, Executive Suites and Superior Suite. Each room is furnished and equipped to provide the highest possible standards of guest comfort and convenience. The Best Western Plus Salmiya provides a fully equipped gym with an amazing sea view, a business center and on site parking. We deliver you the exact experience you are looking for.

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Room 1

Guest reviews


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based on 51 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
17
Verygood
 
25
Medium
 
7
Poor
 
2
Horrible
 
0
Business Business 24
Couples Couples 7
Family Family 10
Friends getaway Friends getaway 5
Solo travel Solo travel 2
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Plus Salmiya,Salmiya
  • 4
    « Very prime location »

    The hotel is at a very prime location in Salmiya. Near Lulu Hypermarket and Marina Mall. The service is great and the rooms are very clean and spacious. The free breakfast is of a big variety and fresh vegetables and fruits.

    4
    « Decent 4 star hotel with close proximity for shopping »

    Stayed with family during 13+ hrs layover enroute to London 29 - 30 Dec 2017 but prompted to write a review after a series of repeated reminder emails hence writing now! Decent clean hotel with all the usual 4* facilities.minus some finer facilities. Been given a suite but would've been better if a separate single bed/roll away bed was provided for child instead of sharing a king size bed as other hotels provide such on complimentary basis. Information was made clear at the time of booking. Close to local 2 shopping malls - LuLu (nearby - less than 5 mins walk) and the Marina Mall (larger yet 10-15 mins walk). One needs to be careful crossing the road when having children as traffic is notorious. Would have given a 5 star but instead giving it a 4 star due to above separate bed issue and also due to some lack of clarity/communication of airport shuttle pick up - which I utilised - I assumed it was on a complimentary basis - not uncommon in some Middle Eastern cities) as the airport shuttle pick up/drop off option/details was provided on the website and neither it was clearly pointed out at the time of confirmation about the charge (but I do acknowledge it could be misunderstanding on my part due to the information not being clearer enough). Other than that, worth staying and value for money. Staff are polite and great.

    4
    « "I loved it" »

    As soon as I walked in I was welcomed by a very friendly and polite staff " Syed" and "Shetender" , my room was a suite with granite tiles and a living area , huge , clean and very bright . The Bed is extremely comfortable and the water from the shower is very strong and hot. Every thing in the hotel is new . Starbucks is located just by the reception area and has seats and tables indoor and outdoor . The WiFi was very fast . Breakfast was OK and parking was very limited because of Starbucks customers .The hotel location is in a side street but across the street from Salaam Mall

    3
    « Good »

    The apartment is large. The kitchen has only a refrigerator and a water boiler. the furniture is average. Good Staff. breakfast is OK. Finding a parking is difficult sometimes. Location is somewhat good.

    4
    « Nice & clean hotel »

    Although building from outside seems old but the rooms are clean. friendly staff, the location is great with Starbucks within the hotel building. The things that I did not like is that I had to wait more than 2 hours to get my room although I arrived in the afternoon period, it is difficult to find parking, breakfast variety could be better (very limited selections) bathroom should be a bit bigger, the space between the main door and floor tile is almost 3 CM which allows noise from outside and light to come in the room

    4
    « Good location hotel in Salmiya area »

    The rooms are clean and withing a 4 star hotel standard. The location is great with Starbucks within the hotel building. The things that I did not like: 1- The toilet is somehow small and the WC is so close to the wall which is not convenient. 2-The parking is limited to the area in-front of the hotel. With the Starbucks customers, it is even harder to get a park. 3-I wanted to have connected rooms, but the hotel advised me that they do not have such facility in the hotel so I got two rooms near each other. To my surprise, both of the rooms I got had connecting doors to other rooms. It seems connected rooms are available for certain type of rooms. I should have been informed by this.

    4
    « Good value hotel »

    First stay in a Best Western hotel which I selected on price only as my usual brands were prohibitively expensive. Check is was smooth, staff friendly enough. Got an unexpected upgrade to a junior suite which was welcome. Large, comfortable room if a little dated. Breakfast was decent enough, gym ok also. Location is fine for business meetings with two malls within walking distance. Good value option in an expensive city

    2
    « Not good for tourists »

    The staff are unfriendly, not helpful and unprofessional. When I completed the check in procedure and went to my room, a housekeeper came to my room asking for my marriage certificate as the reception staff forgot to ask for it. I told the reception staff that he should not send any one for such a private document he should have come to my room or call me if he need to see the certificate. The staff did not apologize and started arguing with me. Also, I found the staff not welling to help tourists with information about visiting places in Kuwait. They give very brief and short answer with a very conservative way showing that they are not welling to waste their time with you although they had nothing else to do at that time. For the room, I found the bed sheets and pillow were dirty and they did not replace them.

    4
    « Nice hotel, close to Marina shopping mall and restaurants »

    Nice hotel in the center of Kuwait City. It is located near the Marina shopping mall, with of course shopping possibilities and beside the food court, also nice restaurants. But even around the hotel you will find good food places, such as Lebanese, Indian, .... The hotel has big rooms which are divided in two parts (living room, sleeping room). They have a gym which is 24h available and with nice equipment. The staff is very friendly. The breakfast can be improved a little bit. It is more or less everything available, but in comparison with other hotels, it is poor in the allover assortment. They have a pick-up and drop-off service to the airport, which is free of charge and has to be ordered straight at the hotel.

    4
    « Good hotel money's worth »

    The hotel is really good. Courteous staff. I was upgraded for having stayed a couple of times earlier at the same hotel. The person at the reception were very cordial. They even helped with late checkout as I was in meetings the whole day and had a flight in the evening. Good breakfast. It also has a Starbucks cafe to have some meetings if you wish. The Al SALAMA Mall is right opposite. Good place to stay and thriving with activity as well.

  • 5
    « Excellent »

    There isn't one bad thing I could say about this fabulous hotel... the room was spacious and very clean, the service is above expectations.... the location is superb if I could rate it above 5 stars I would do it.

    4
    « Great location and value for money »

    Staying only for night and wanting to explore the city, we wanted a hotel which was in a good location and offering value for money and this Hotel did. It feels like a relatively new hotel, staff are friendly and helpful and rooms have everything needed. The room was large enough for two of us and the bathroom had a large walk in shower in what was quite a small bathroom. There was a good choice of items at breakfast and there is starbucks located in the lobby. The hotel is opposite a small shopping mall and maybe 10 walk to the Marina Mall and Marina Cresent. An enjoyable stay.

    5
    « Enjoyed our stay! »

    We spent two enjoyable nights at this hotel. We organized a pick-up through the hotel from the airport which worked well, even though it took us a long time to exit the airport due to the luggage not arriving and needing to get a visa! The staff were all very friendly and helpful and the breakfast was good. There is a supermarket nearby and it's only a short walk to the harbor where there is a nice promenade and restaurants. We used the local taxis for our sightseeing and never had to wait long for one. We can highly recommend this hotel for a stay in Kuwait.

    5
    « Top class »

    Can't fault the place, always my 'go to hotel' when in Kuwait, from the friendly service, clean / quiet / spacious rooms and great breakfasts. With a well known coffee shop chain, as part of the hotel - it really does offer a superior service for the business traveller.

    4
    « Great location »

    The hotel located near to shopping mall, restaurants, easy to find a ride and reasonable prices. Modern rooms with all you need for business, good breakfast and Starbucks has a branch in the hotel. The staff very helpful. I thank Sayed for the assistance and nice attitude. The only problem was the internet, weak or almost no connection.

    5
    « Fabulous hotel and staff »

    This is without a doubt, the very best Best Western hotel I've ever stayed in. +In fact, because of past experiences in two Best Westerns in the US, I almost refused this booking but the client recommended it. They were right. The staff couldn't have been more helpful and responsive. Everyone from the front desk personnel to the bellmen (yes, I said bellmen) to absolutely everyone I encountered, were polite, kind, and respectful. The same held true for the attached Starbucks personnel who were accessible through the hotel lobby. The facility appeared to be new and it was also fabulous -- comfortable, clean and attractive. The restaurant service and food was excellent. Overall, I loved this hotel and if I return to that part of Kuwait, I would love to stay there again.

    5
    « You can't go wrong with New! »

    In our experience, the newer the hotel, the better. Old means maintenance, and many places do not invest the money in maintaining a property. This BW has small suites, and that is what we booked (Room #507 is a corner room, with interesting views of the surrounding neighbourhood. The location is good, with Al Salama mall and the immense Lulu supermarket in the basement, kitty corner from the hotel. A little further away is the even bigger, more upmarket Marina Mall, with a huge variety of shops (Zara and H & M) and eateries, including Le Notre and Paul the French bakery. Breakfast is copious and varied. Staff, especially Francis, from Goa, very attentive. Our only peeve? Rooms are non-smoking, but guests may smoke in their BATHROOMS! Guess what, smoke travels. It even travels beneath the connecting doors from one room to another. Bad for non-smokers!

    3
    « Nice staff, clean rooms »

    Middle range hotel, rooms are big, very quiet, and furniture is average quality. Lobby is small, and has on the side, a big Starbuck (so no need to take the breakfast in the Hotel during your reservation). In front of the Hotel a supermarket, you can buy plenty of food. No pool. Staff is nice and welcoming. Good quality bed. Makes the job for business.

    4
    « Good place in Salmiya »

    The room was excellent , in fact I got an upgrade to a suite room.Well maintained room with a spacious bathroom . The bed was very comfortable. The buffet was reasonable though I would suggest that it can be better .

    5
    « Great Hotel »

    Great from the location, the cleanliness, the arrival experience... When you have a new hotel in town, you better do it right and it is there. Smiling staff, accomodating, helpful. Breakfast is really nice and variety changes every day. The room is spacious clean comfortable. Location was suitable for our trip and it made a difference. I used the gym daily and it was well appreciated. This place is to be highly recommended.

  • 4
    « New and located near LuLu shopping mall »

    I stayed there for the second time. Location is perfect near gulf street, seaside and shopping malls. Starbucks is opened inside the hotel. I was upgraded from single room to suit. LuLu market is opposite to the hotel.

    4
    « New in Kuwait »

    Good location , not far from city center, very clean, basic but reasonable for business trip, comfortable rooms, nothing to do rather than sleeping on it, no pool, poor gym, friendly staff, price is good

    5
    « One night stay »

    I stayed for one night at the hotel, as I have a flight the next day. The receptions were very friendly and helpful and the check in process went very smoothly. Room was vey clean and vey comfortable bed. Breakfast was very good with many varieties and options.

    3
    « Good price and decent service »

    I marked this place as a 3 given general western standards. Given the standards in Kuwait though, I would fairly give it a 4. It is very decently priced for Kuwait. Most hotels are extremely expensive unless you're willing to really slum it and with a family and in a foreign country, that was not an option for me. It is still pricey but this is probably as cost-efficient as you're likely to find and still get decent service. Here is a breakout of the pros/cons: + Pricing is the best I could find in this range with everything slightly better at 50% more and anything less looking really shady. + Location is amazing for shopping. A 5 minute drive and you're on the Beach Road that rings the capital, cross the street and you're at a mid-sized mall and a small walk (well this being Kuwait a short drive) to one of the largest malls in the country. + Hotel has parking although it is a weird setup. This being Kuwait, you park on the sidewalk surrounding the hotel and they have metal barriers blocking the various slots for the guests. The hotel security is not really prompt about getting those moved so expect to do it yourself. + Staff in the lobby is courteous and the same goes for the bellmen and housekeeping. + Facility is pretty decent with good appliances and clean interior and exterior. - Restaurant staff was polite but very inattentive and service during breakfast is really lacking. Couldn't get my omelette correctly any of the days I dined there. Simply asked for well-done and it was either watery or burned. - Surroundings are somewhat decrepit and this isn't really the nicest place in Salmiyah but I would overlook that for the other benefits. - Hotel entrance has the smallest driveway I've seen in my entire life. It can fit only one car -- I actually did a double take thinking it was just for looks and not really functional.

    3
    « Good for Business Trip »

    I went there for the first time. Had good welcome and even got room upgrade thanks to them. Good location you get many Cafes nearby just walking distance and if you walk further more you get to the Marina Mall. however, it's very crowded, that's why recommend for quick 1-2 days business trip only. I actually thought of extending my stay for the weekend but the receptionist was very complicated so I checked. I suggest if you going there to book everything online as it is much cheaper and easier.

    5
    « Excellent »

    Good hotel but far from main city. Rooms are nice and comfy. I would recommend this for families not for couples because the rooms are quite big. Staff are friendly and helpful. Breakfast was ok. No shaded car parking.

    4
    « Good hotel »

    The hotel location was good and the view outside was excellent , All major restaurant chains are nearby like dominoes , Pizza Hut , McDonald's etc. The staff are very polite and courteous It's also a 10 minute drive to alkout mall and beach. The only complain is that the hotel wifi is near unusable or very slow . If you need to use internet better of getting your own cell data package .

    4
    « Good location. »

    Nice clean hotel with very large rooms. Hotel is within walking distance from Marina mall, just 10 min walk. Breakfast was good, except for bread which has been frozen! Really poor quality not to serve fresh bread for breakfast. No free water in the room which is very unusual because you cannot drink tap water. Minibar so you have to pay if you want water. A bit cheap not to offer 1 or 2 complimentary water bottles. Water and frozen bread makes it only 4 ratings for me. If you do not care about those issue, it is a good hotel with a great location.

    5
    « My latest stay at Kuwait »

    We selected this hotel for its location, and it was worth it. Across the street is Asalam Mall that has a major hyper market and two blocks is another shopping mall. Nearby restaurants and attractions are easy to get to. Taxis are available and free parking. The free WiFi is excellent, and their breakfast is great. The rooms are spacious, clean, quite and very comfy. For sure I would come back again.

    5
    « Good service + good price »

    Best 4 stars hotel in Kuwait, the room is so spacious and the staff are very helpful and good. The location is very good nearby the marina mall and opposite is the al Salam mall which has a cinema and lulu hypermarket. I rate the hotel excellent 8-10 and the staff exceptional 10-10. The only concern was about the water, there is no cooling system where we had an issue as the water was very hot. I informed the hits manager and he told me that they are working on this project to provide a cooling system for the water.

  • 5
    « Nice Hotel »

    I highly recommend this hotel,The location is very good closed to marina mall & the Famous traditional (freej Sewailh) restaurant. Staff are very friendly and helpful,Fast free internet available at the rooms,Nice breakfast & overall a good experience.

    4
    « Newly opened »

    Nice hotel, newly opened , everything is new, very near from shopping mall, and all services , staff are friendly , also quality of food is really good, spacious room, clean , Free Wifi Reserved Parking

    4
    « Good hotel at Kuwait at bugetory range »

    Hotel is a new and good one at one of prime locations. It is good value for money at Kuwait compared to others. Breakfast is also quite good. the only thing that is not good is their restaurant food in evening.

    4
    « Pleasant stat »

    i stayed one night on a business trip. The hotel is new and room and large and clean. the hotel has all basic service including free internet and the location of the hotel is close to shop and restaurant if you like to walk around the area,

    5
    « good choice »

    it was a perfect choice, , with my pleasure to inform you that one of the most hotel in good service and cleaner. The staff are friendly ,helpful and efficient , A great location The hotel has a nice lobby and very nice restaurant , food was good and the restaurant service was excellent.Breakfast with a variety of bread, cheese, olives, yogurts, fresh fruits . the room is clean ,quiet and very nicely decorated, with good towels, slippers, toiletries, flat TV , the beds are really comfortable ,The shower works fine, also the air conditioning. Free WI-FI works fine. All in all, very good value for money and we would definitely stay there again.

    5
    « Excellent »

    Excellent and Beautiful experience ? very Comfortable bed and The hotel staff were helpful . Mubarakiya market about 15 minutes away by car Avenuesabout 15 minutes away by car gate mall 15 minutes away by car

    5
    « Stay in Kuwait »

    The hotel is only a couple of months old and really modern. Because it is so new taxi drivers do not know where it is, best to tell them you want to go to the Lu Lu Hypermarket, they all know where that is. The General Manager bends over backwards to ensure that you are comfortable and all your needs are met.

    2
    « Too annoying »

    1- at the breakfast I had to call the waiter twice, once to get me a fork, second to get coffee , so basically you have to ask for everything or else they won't get you anything. 2- when it was the day to checkout they called my room 4 times in the morning to tell me that I have to checkout at 12 ! Too annoying ! 3- the price is really overrated for the service and the quality that you get in this hotel 4- the overall atmosphere in this hotel is unwelcoming The only good thing in his hotel is the location

 

Getting to the hotel ...

All directions
·From: North. Head northeast on Ahmad Al Jaber Street, drive from Route 30 to Hawally Governorate. Exit from Route 30, take Cairo Street/Route 35 and Baghdad Street to Salem Al Mubarak Street in Salmiya to the Best Western Plus Salmiya. ·From: South. King Fahad Bin Abdul Aziz Road/Route 40 from Seventh Avenue and Hamad Al Zuwayer Street/Route 212. Continue on King Fahad Bin Abdul Aziz Road/Route 40 to Rumaithiya. Exit from Route 5 and continue on Al Mughira Bin Shu'ba Street. Drive to Salem Al Mubarak Street in Salmiya to the Best Western Plus Salmiya. ·From: East. Continue on Al Blajat Street/Route 25. Take Al Mughira Bin Shu'ba Street and Hamad Al-Mubarak Street to Salem Al Mubarak Street ...

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