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Best Western Plus Hotel Salmiya, Salmiya

Block 9, Sayed Yaseen Street, Bld 37, 556, Salmiya, Kuwait - See on a map
Best Western Plus Salmiya - Best Western Plus Salmiya Exterior The Best Western Plus Salmiya is ideally located in the center of Salmiya. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The Best Western Plus Salmiya, is the second branch in Kuwait of a world-famous, well-trusted brand chosen by millions each year, and a representative of the largest hotel chain all over the world. The hotel is located in the heart of the business and entertainment district area, close to the beach, shopping malls, banks, gift shops and all other places which you might need or simply spend and enjoy your time by. We are dedicated to reaching and even exceeding your expectations by treating and looking after you as if we were welcoming you back home. Indeed, our multilingual staff is more than content seeking to tailor the Best Western Salmiya as your Home Away From Home, while preserving its truly international style. International, modern design with some classic and Arabic touches welcomes our guests in 70 spacious rooms and suites, which have been built and designed for your comfort and relax. All tools are arranged to deliver leisure and business traveler facilities, such as the multi-equipped business center, the health center, various dining areas and the staff with its sincerely happy and joyful manner. Among our high level and wide range of services, we do provide banquet facilities for various occasions. For corporate business, please host your business meetings in our extensive, modern meeting rooms with the latest audio-visual equipment, complete your work in our fully equipped business center, or have occasions held in the banquet facilities of the hotel. Aside from business, enjoy the panoramic view from a variety of comfortable, spacious and attractively furnished rooms, such as from the Standard, Junior Suite, Executive Suites and Superior Suite. Each room is furnished and equipped to provide the highest possible standards of guest comfort and convenience. The Best Western Plus Salmiya provides a fully equipped gym with an amazing sea view, a business center and on site parking. We deliver you the exact experience you are looking for.

Best Western Plus

Hotel Salmiya

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Coffee shop / restaurant
    Coffee shop / restaurant
  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Massage services
    Massage services
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 69 guest reviews
NOTE ISSUED
Excellent
23
Very Good
33
Average
9
Poor
3
Terrible
1
REFER TO NOTICE
Business Business
35
Couples Couples
8
Family Family
12
Friends getaway Friends getaway
6
Solo travel Solo travel
5
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Business trip to Kuwait in May 2019"

5
Jet42130272623, Dubai, United Arab Emirates 15/05/2019

The hotel was very good and staff very friendly . Will stay at hotel on my next trip to Kuwait. Location good as there is a shopping centre close by and very nice international branded coffee shop in the reception area of hotel .

"Great staff and restaurant options"

5
Gregg S, Ayden, North Carolina 08/05/2019

This is my third stay at the Best Western hotel in Salmiya Kuwait. The staff are great from Frances and Roshan at the bellstand to Dawood and Karim at reception. The hotel food is plentiful and varied, even during Ramadan.

fosalmiya, Front Office Manager at Best Western Plus Salmiya, responded to this review
Dear Mr. Greeg, We wish you a very good day and hope all is well, indeed thank you for your time by sharing your experience stay with us and coping up your expectation. We are looking forward to have you back in our property BEST WESTERN PLUS-Kuwait.

"Value for money"

4
hhmattar, Al Muharraq, Bahrain 05/05/2019

I stayed in this hotel last week. The whole experience was pleasant, however there are some points need to be highlighted. The first impression I got about this hotel was not good because they pre authorized the full amount of my stay in my credit card several days before the deadline of reservation (around a week before the actual stay), and this was not mentioned at all in the reservation which was a free cancellation. When I complained during check in, the receptionist apologized and offered me an upgrade to junior suite. The room was spacious, very clean and comfortable. it has everything you need except ironing table.The breakfast was sufficient. Check out was also smooth. The price I got was worth it honestly. The only downside thing for this hotel I would sat the location as it is located in a very crowded area in which you will always face a traffic jam to reach or to leave the hotel almost all times. I will consider staying again.

"Friendliness of Staff"

5
Safari30551885252, Beirut, Lebanon 21/03/2019

The team without any exception so helpful and friendly. Rooms are vast, internet speed is super fast. The location is convenient. The only challenge I would consider is the quality of food, breakfast does not have variety and not appealing

"Good hotel for business"

4
ILikeToTravelPlaces, London, United Kingdom 08/02/2019

Standard Best Western and a good base for business trips to this part of Kuwait. Booked a double but got upgraded to a suite which was nice and spacious. Restaurant food was nice for breakfast and dinner. Wi-Fi was a bit ropey at times hence knocking a star off but otherwise a good stay.

fosalmiya, Front Office Manager at Best Western Plus Salmiya, responded to this review
Dear Guest We wish you a very good day and hope all is well, indeed thank you for your time by sharing your experience stay with us and coping up your expectation. We are looking forward to have you back in our property BEST WESTERN PLUS-Kuwait. If you need further assistance, kindly do not hesitate to contact us and we are delighted to assist you. Best Regard, BEST WESTERN PLUS Salmiya.

"Close to Marina Mall and a Great Photo Opportunity"

3
Alba-Cat, Glasgow, United Kingdom 06/02/2019

I was here for a 2-night business trip. Booked into a 'Suite Superior King Bed' room. The room was much bigger than I needed with open plan sitting area and bedroom area. I would have liked an internal chain on the door. I think I would have felt more comfortable in something that was a bit smaller. I guess it was the only size of room available when booked for my 2-night stay. The room was OK but a bit dated in style. The sofa was stained and grubby (it really does need cleaned), so I chose not to sit on it, preferring the dining chair which was cleaner. The sitting room area and the bedroom also have loose rugs over the tiled floor, which I really didn't like, I folded the bedroom one out of the way because I didn't want to walk on it (looked a bit dirty). The bed was comfortable and the bathroom was very good and clean. The room had no iron board or iron which was surprising. The breakfast buffet was adequate and all that I required. All staff were polite and helpful. The information folder in the room states that airport transport can be organised for a notional fee, this fee is exactly the same as that charged by airport taxis = 10 KD. However, a street taxi did offer the same service for 5 KD. I opted for the BW hotel organised taxi purely for the reassurance that there would be a car there in the early morning hours, whereas if I had a day time departure I would probably flag down or phone a street taxi. The hotel is in a busy area so there is a bit of outside noise from traffic jams outside but that did not disturb my sleep. The hotel does not have an ATM but you can cross over the nearby roundabout to the closest shopping mall where there are several ATMs plus you will find the Lou Lou supermarket. The more luxurious Marina Mall is a few minutes walk away, walk through to the back of that mall in the early evening and you can take some lovely sunset photographs over the Marina and the Kuwait skyline.

fosalmiya, Front Office Manager at Best Western Plus Salmiya, responded to this review
Dear Ms. Alba, We wish you a very good day and hope all is well, indeed thank you for your time by sharing your experience stay with us and coping up your expectation. We are looking forward to have you back in our property BEST WESTERN PLUS-Kuwait.

"Excellent location and service"

1
User 21/12/2018

Hotel excellent location in city center. Next to shopping mall and several shops. Huge shopping malls at walking distance. Rooms have nice view, modern elegant decor, very clean and quiet. Extremely helpful staff. Great breakfast

fosalmiya, Front Office Manager at Best Western Plus Salmiya, responded to this review
Dear Guest Seasoned Greeting from BEST WESTERN Plus Hotel, Salmiya ! We wish you a very good day and hope all is well, indeed thank you for your time by sharing your experience stay with us and coping up your expectation. We are looking forward to have you back in our property BEST WESTERN PLUS-Kuwait.

"Great value and a wonderful stay"

5
Neemo91, Manama, Bahrain 15/12/2018

the hotel location is great, starbucks is next to it, and we didn't face any truble reaching it . As for the staff they were friendly and helpful, the room was wide, clean, and the beds were comfy. Room service was excellent.

fosalmiya, Front Office Manager at Best Western Plus Salmiya, responded to this review
Dear Guest We wish you a very good day and hope all is well, indeed thank you for your time by sharing your experience stay with us and coping up your expectation. We are looking forward to have you back in our property BEST WESTERN PLUS-Kuwait.

"Good value for money"

4
Moelsaban, Cairo, Egypt 24/11/2018

Close to two malls, two minutes walk to Salem mall and 10 minutes walk to Marina mall, it is also close to souk Salmiya, Starbucks is in the same building, Lulu market is located in Salem mall. Looking for more amenities and TV Channels.

fosalmiya, Reservations Team at Best Western Plus Salmiya, responded to this review
Dear Guest We wish you a very good day and hope all is well, indeed thank you for your time by sharing your experience stay with us and coping up your expectation. We are looking forward to have you back in our property BEST WESTERN PLUS-Kuwait.

"Good value for money"

4
stress_1985, Saudi Arabia 16/11/2018

The prices were very good compared to other hotel in Salmyia; how we the rooms were excellent. Clean rooms, nice bed, good space in both room & bathroom and breakfast was great. The staff were very friendly supportive. The location was great, a small mall within few foots from the hotel, not to mention that the area is full of shopping malls , restaurants the marina corniche is a few minutes from the hotel.

fosalmiya, Reservations Team at Best Western Plus Salmiya, responded to this review
Dear Guest We wish you a very good day and hope all is well, indeed thank you for your time by sharing your experience stay with us and coping up your expectation. We are looking forward to have you back in our property BEST WESTERN PLUS-Kuwait.

"3 nights stay "

4
PJ C, Cardiff, United Kingdom 07/07/2018

I am writing this review from the sofa of my suite (really comfortable..). Arrived the 6/07/18. The check in was quick. My room is on the 7th floor with nice view over Alsalam mall (At night). The room is spacious and clean, room service is quick, breakfast buffet excellent and included in the price can't fault it so far! Nice stay, recommended.

fosalmiya, Reservations Supervisor at Best Western Plus Salmiya, responded to this review
Dear Mr. Pascal, Seasoned Greetings! On behalf of our management we would like to thank you for staying with us and for your kind words regarding your current experience. For any assistance please don't hesitate to contact us anytime. Wish you a lovely stay and enjoy your trip.

"Stay in Best Western Plus Salmiya"

2
NorthHard, Nicosia, Cyprus 21/06/2018

Nice and clean hotel. Breakfast was good as well. But; - Never try to exchange money at the reception. They try to charge 1 KWD from 3.30 Euro. - Never ask them for a taxi. I asked for a taxi to go to Kuwait City. They told me not to pay to the driver, you will pay to us. End of the journey taximeter was showing 2 KWD but I paid 5 KWD to the hotel.

fosalmiya, Reservations Team at Best Western Plus Salmiya, responded to this review
Dear Sir, Thanks for your stay and sharing your experience with us, please note that our internal exchange rate and the taxi arrangement always coming with different charge as an extra service arranged by us. however we will be able to advise you all the time with the difference before confirming the request to make sure that you got the full Image without any change.

"good location, good rooms"

4
DejunK, Dubai, United Arab Emirates 22/05/2018

it's near Marina Mall and a smaller shopping centre, a Starbuck is just at the ground floor of the hotel, making your stay enjoyable and convenient. Compementary airport pickup and dropoff is another feature of the hotel which making you feel easy and comfortable.

"Business visit to Kuwait"

4
Pankaj50, Ahmedabad, India 21/05/2018

I selected the hotel mainly considering the tariff as most hotels in Kuwait are fare more expensive than other comparable cities. Nothing great to write home about but was pleasantly surprised when the hotel management upgraded me to a suite. Many thanks for that. The breakfast spread was limited and just average in taste.

"Very prime location"

4
sleimanhassan, Kuwait City, Kuwait 31/03/2018

The hotel is at a very prime location in Salmiya. Near Lulu Hypermarket and Marina Mall. The service is great and the rooms are very clean and spacious. The free breakfast is of a big variety and fresh vegetables and fruits.

fosalmiya, Reservations Team at Best Western Plus Salmiya, responded to this review
Dear Mr. Seliman, We wish you a very good day and hope all is well, indeed thank you for your time by sharing your experience stay with us and coping up your expectation. We are looking forward to have you back in our property BEST WESTERN PLUS-Kuwait. If you need further assistance, kindly do not hesitate to contact us and we are delighted to assist you. Best Regard, BEST WESTERN PLUS Salmiya

"Decent 4 star hotel with close proximity for shopping"

4
Silenttraveller2009, London 15/03/2018

Stayed with family during 13+ hrs layover enroute to London 29 - 30 Dec 2017 but prompted to write a review after a series of repeated reminder emails hence writing now! Decent clean hotel with all the usual 4* facilities.minus some finer facilities. Been given a suite but would've been better if a separate single bed/roll away bed was provided for child instead of sharing a king size bed as other hotels provide such on complimentary basis. Information was made clear at the time of booking. Close to local 2 shopping malls - LuLu (nearby - less than 5 mins walk) and the Marina Mall (larger yet 10-15 mins walk). One needs to be careful crossing the road when having children as traffic is notorious. Would have given a 5 star but instead giving it a 4 star due to above separate bed issue and also due to some lack of clarity/communication of airport shuttle pick up - which I utilised - I assumed it was on a complimentary basis - not uncommon in some Middle Eastern cities) as the airport shuttle pick up/drop off option/details was provided on the website and neither it was clearly pointed out at the time of confirmation about the charge (but I do acknowledge it could be misunderstanding on my part due to the information not being clearer enough). Other than that, worth staying and value for money. Staff are polite and great.

""I loved it""

4
486suzanh, New York City, New York 13/02/2018

As soon as I walked in I was welcomed by a very friendly and polite staff " Syed" and "Shetender" , my room was a suite with granite tiles and a living area , huge , clean and very bright . The Bed is extremely comfortable and the water from the shower is very strong and hot. Every thing in the hotel is new . Starbucks is located just by the reception area and has seats and tables indoor and outdoor . The WiFi was very fast . Breakfast was OK and parking was very limited because of Starbucks customers .The hotel location is in a side street but across the street from Salaam Mall

fosalmiya, Reservations Team at Best Western Plus Salmiya, responded to this review
Dear Ms. Suzanh, We wish you a very good day and hope all is well, indeed thank you for your time by sharing your experience stay with us and coping up your expectation. We are looking forward to have you back in our property BEST WESTERN PLUS-Kuwait. If you need further assistance, kindly do not hesitate to contact us and we are delighted to assist you. Best Regard, BEST WESTERN PLUS Salmiya.

"Good"

3
Fahad A, Dearborn, Michigan 06/02/2018

The apartment is large. The kitchen has only a refrigerator and a water boiler. the furniture is average. Good Staff. breakfast is OK. Finding a parking is difficult sometimes. Location is somewhat good.

"Nice & clean hotel"

4
qasemahm, Dubai, United Arab Emirates 05/02/2018

Although building from outside seems old but the rooms are clean. friendly staff, the location is great with Starbucks within the hotel building. The things that I did not like is that I had to wait more than 2 hours to get my room although I arrived in the afternoon period, it is difficult to find parking, breakfast variety could be better (very limited selections) bathroom should be a bit bigger, the space between the main door and floor tile is almost 3 CM which allows noise from outside and light to come in the room

"Good location hotel in Salmiya area"

4
Sameer A, Manama, Bahrain 21/12/2017

The rooms are clean and withing a 4 star hotel standard. The location is great with Starbucks within the hotel building. The things that I did not like: 1- The toilet is somehow small and the WC is so close to the wall which is not convenient. 2-The parking is limited to the area in-front of the hotel. With the Starbucks customers, it is even harder to get a park. 3-I wanted to have connected rooms, but the hotel advised me that they do not have such facility in the hotel so I got two rooms near each other. To my surprise, both of the rooms I got had connecting doors to other rooms. It seems connected rooms are available for certain type of rooms. I should have been informed by this.

"Good value hotel"

4
pmclondon, Dubai, United Arab Emirates 20/10/2017

First stay in a Best Western hotel which I selected on price only as my usual brands were prohibitively expensive. Check is was smooth, staff friendly enough. Got an unexpected upgrade to a junior suite which was welcome. Large, comfortable room if a little dated. Breakfast was decent enough, gym ok also. Location is fine for business meetings with two malls within walking distance. Good value option in an expensive city

"Not good for tourists"

2
User 05/09/2017

The staff are unfriendly, not helpful and unprofessional. When I completed the check in procedure and went to my room, a housekeeper came to my room asking for my marriage certificate as the reception staff forgot to ask for it. I told the reception staff that he should not send any one for such a private document he should have come to my room or call me if he need to see the certificate. The staff did not apologize and started arguing with me. Also, I found the staff not welling to help tourists with information about visiting places in Kuwait. They give very brief and short answer with a very conservative way showing that they are not welling to waste their time with you although they had nothing else to do at that time. For the room, I found the bed sheets and pillow were dirty and they did not replace them.

"Nice hotel, close to Marina shopping mall and restaurants"

4
User 01/09/2017

Nice hotel in the center of Kuwait City. It is located near the Marina shopping mall, with of course shopping possibilities and beside the food court, also nice restaurants. But even around the hotel you will find good food places, such as Lebanese, Indian, .... The hotel has big rooms which are divided in two parts (living room, sleeping room). They have a gym which is 24h available and with nice equipment. The staff is very friendly. The breakfast can be improved a little bit. It is more or less everything available, but in comparison with other hotels, it is poor in the allover assortment. They have a pick-up and drop-off service to the airport, which is free of charge and has to be ordered straight at the hotel.

fosalmiya, Reservation Team at Best Western Plus Salmiya, responded to this review
Dear Sir / Ma'am, Seasoned Greetings! It was nice to serve you and we do appreciate your nice comment about the hotel, facilities and our staff too. Wish to see you again. Best Regards,

"Good hotel money's worth"

4
User 19/08/2017

The hotel is really good. Courteous staff. I was upgraded for having stayed a couple of times earlier at the same hotel. The person at the reception were very cordial. They even helped with late checkout as I was in meetings the whole day and had a flight in the evening. Good breakfast. It also has a Starbucks cafe to have some meetings if you wish. The Al SALAMA Mall is right opposite. Good place to stay and thriving with activity as well.

"Excellent"

5
Nasreen H, Toronto, Canada 06/08/2017

There isn't one bad thing I could say about this fabulous hotel... the room was spacious and very clean, the service is above expectations.... the location is superb if I could rate it above 5 stars I would do it.

"Great location and value for money"

4
nikkirollins, Leicester, United Kingdom 05/08/2017

Staying only for night and wanting to explore the city, we wanted a hotel which was in a good location and offering value for money and this Hotel did. It feels like a relatively new hotel, staff are friendly and helpful and rooms have everything needed. The room was large enough for two of us and the bathroom had a large walk in shower in what was quite a small bathroom. There was a good choice of items at breakfast and there is starbucks located in the lobby. The hotel is opposite a small shopping mall and maybe 10 walk to the Marina Mall and Marina Cresent. An enjoyable stay.

"Enjoyed our stay!"

5
anne o, Lucerne, Switzerland 18/07/2017

We spent two enjoyable nights at this hotel. We organized a pick-up through the hotel from the airport which worked well, even though it took us a long time to exit the airport due to the luggage not arriving and needing to get a visa! The staff were all very friendly and helpful and the breakfast was good. There is a supermarket nearby and it's only a short walk to the harbor where there is a nice promenade and restaurants. We used the local taxis for our sightseeing and never had to wait long for one. We can highly recommend this hotel for a stay in Kuwait.

fosalmiya, Reservation Team at Best Western Plus Salmiya, responded to this review
Dear Ms. Anne, Greetings from BEST WESTERN Plus Hotel, Salmiya We do appreciate your kind and swift words describing your experience with us and we hope to see you again for future visits. Best Regards, Reservation Team

"Top class"

5
Alistair G, Builth Wells, United Kingdom 06/07/2017

Can't fault the place, always my 'go to hotel' when in Kuwait, from the friendly service, clean / quiet / spacious rooms and great breakfasts. With a well known coffee shop chain, as part of the hotel - it really does offer a superior service for the business traveller.

fosalmiya, Reservation Team at Best Western Plus Salmiya, responded to this review
Dear Mr. Alistair, Greetings from BEST WESTERN Plus Hotel, Salmiya We would like to thank you for your kind words sharing your stay experience with us what will help us always to improve the service. Hope to see you for next times. Best Regards, Reservation Team

"Great location"

4
Resat_10, Istanbul, Turkey 05/05/2017

The hotel located near to shopping mall, restaurants, easy to find a ride and reasonable prices. Modern rooms with all you need for business, good breakfast and Starbucks has a branch in the hotel. The staff very helpful. I thank Sayed for the assistance and nice attitude. The only problem was the internet, weak or almost no connection.

fosalmiya, Reservations Team at Best Western Plus Salmiya, responded to this review
Dear Guest We wish you and your Family a very good day and hope all is well, indeed thank you for your time by sharing your experience stay with us and coping up your expectation. We are looking forward to have you back in our property BEST WESTERN PLUS-Kuwait. If you need further assistance, kindly do not hesitate to contact us and we are delighted to assist you. Best Regard, BEST WESTERN PLUS Salmiya.

"Fabulous hotel and staff"

5
Vera B, Alexandria, Virginia 13/03/2017

This is without a doubt, the very best Best Western hotel I've ever stayed in. +In fact, because of past experiences in two Best Westerns in the US, I almost refused this booking but the client recommended it. They were right. The staff couldn't have been more helpful and responsive. Everyone from the front desk personnel to the bellmen (yes, I said bellmen) to absolutely everyone I encountered, were polite, kind, and respectful. The same held true for the attached Starbucks personnel who were accessible through the hotel lobby. The facility appeared to be new and it was also fabulous -- comfortable, clean and attractive. The restaurant service and food was excellent. Overall, I loved this hotel and if I return to that part of Kuwait, I would love to stay there again.

fosalmiya, Reservations Team at Best Western Plus Salmiya, responded to this review
Dear Mr. Vera We wish you and your Family a very good day and hope all is well, indeed thank you for your time by sharing your experience stay with us and coping up your expectation. We are looking forward to have you back in our property BEST WESTERN PLUS-Kuwait. If you need further assistance, kindly do not hesitate to contact us and we are delighted to assist you. Best Regard, BEST WESTERN PLUS Salmiya.

"You can't go wrong with New!"

5
Professional-Pilgrim, Alberta, Canada 15/02/2017

In our experience, the newer the hotel, the better. Old means maintenance, and many places do not invest the money in maintaining a property. This BW has small suites, and that is what we booked (Room #507 is a corner room, with interesting views of the surrounding neighbourhood. The location is good, with Al Salama mall and the immense Lulu supermarket in the basement, kitty corner from the hotel. A little further away is the even bigger, more upmarket Marina Mall, with a huge variety of shops (Zara and H & M) and eateries, including Le Notre and Paul the French bakery. Breakfast is copious and varied. Staff, especially Francis, from Goa, very attentive. Our only peeve? Rooms are non-smoking, but guests may smoke in their BATHROOMS! Guess what, smoke travels. It even travels beneath the connecting doors from one room to another. Bad for non-smokers!

fosalmiya, Reservations Team at Best Western Plus Salmiya, responded to this review
Dear Guest We wish you and your a very good day and hope all is well, indeed thank you for your time by sharing your experience stay with us and coping up your expectation. We are looking forward to have you back in our property BEST WESTERN PLUS-Kuwait. If you need further assistance, kindly do not hesitate to contact us and we are delighted to assist you. Best Regard, BEST WESTERN PLUS Salmiya.

"Nice staff, clean rooms"

3
Tree69, Hanoi 08/02/2017

Middle range hotel, rooms are big, very quiet, and furniture is average quality. Lobby is small, and has on the side, a big Starbuck (so no need to take the breakfast in the Hotel during your reservation). In front of the Hotel a supermarket, you can buy plenty of food. No pool. Staff is nice and welcoming. Good quality bed. Makes the job for business.

fosalmiya, Reservations Team at Best Western Plus Salmiya, responded to this review
Dear Guest We wish you and your Family a very good day and hope all is well, indeed thank you for your time by sharing your experience stay with us and coping up your expectation. We are looking forward to have you back in our property BEST WESTERN PLUS-Kuwait. If you need further assistance, kindly do not hesitate to contact us and we are delighted to assist you. Best Regard, BEST WESTERN PLUS, Salmiya.

"Good place in Salmiya"

4
Thomas K, Dubai, United Arab Emirates 29/01/2017

The room was excellent , in fact I got an upgrade to a suite room.Well maintained room with a spacious bathroom . The bed was very comfortable. The buffet was reasonable though I would suggest that it can be better .

fosalmiya, Reservations Team at Best Western Plus Salmiya, responded to this review
Dear Mr. Thomas, Greetings from BEST WESTERN Plus Hotel, Salmiya We would like to thank you for your review and the soft comment about the hotel and the staff during your stay and hope see you soon Best Regards, Reservations Team

"Great Hotel"

5
Edouard F, Beirut, Lebanon 20/01/2017

Great from the location, the cleanliness, the arrival experience... When you have a new hotel in town, you better do it right and it is there. Smiling staff, accomodating, helpful. Breakfast is really nice and variety changes every day. The room is spacious clean comfortable. Location was suitable for our trip and it made a difference. I used the gym daily and it was well appreciated. This place is to be highly recommended.

fosalmiya, Reservation Team at Best Western Plus Salmiya, responded to this review
Dear Mr. Eduouard, Greetings from BEST WESTERN Plus Hotel, Salmiya Thanks for your nice review and mentioning your stay details you are welcome any time and see you soon Best Regards

"New and located near LuLu shopping mall"

4
User 19/11/2016

I stayed there for the second time. Location is perfect near gulf street, seaside and shopping malls. Starbucks is opened inside the hotel. I was upgraded from single room to suit. LuLu market is opposite to the hotel.

"New in Kuwait"

4
Mohamed A, Alexandria, Egypt 14/11/2016

Good location , not far from city center, very clean, basic but reasonable for business trip, comfortable rooms, nothing to do rather than sleeping on it, no pool, poor gym, friendly staff, price is good

Rachel G, Manager at BEST WESTERN PLUS Salmiya, responded to this review
Dear Mr. Mohamed, We thank you for your stay and having your time by sharing your experienced with us. First and foremost we are very sorry for not having much of your expectation pertaining your stay particularly with the swimming pool in which the property don't have since the designed of the building already exist in which the owner assumed and decided to converted it as our Branch BEST WESTERN PLUS SALMIYA, wherein the main Hotel is located in MAHBOULA. In addition, since the gym space cannot occupy some other equipment, presumably you could not find what exactly you need. In this regard, we would like to apologize again, and hoping you will reconsider our SALMIYA PROPERTY, the place for you to stay in your upcoming visit either Business or Leisure. Best Regard,

"One night stay"

5
161rajar, Bahrain 04/11/2016

I stayed for one night at the hotel, as I have a flight the next day. The receptions were very friendly and helpful and the check in process went very smoothly. Room was vey clean and vey comfortable bed. Breakfast was very good with many varieties and options.

Rachel G, Manager at BEST WESTERN PLUS Salmiya, responded to this review
Dear Mr. Rajar, In behalf of the Management & Staff, our heartfelt of saying thank you for your time sharing with us, the wonderful experience you encountered in staying with us. Our main GOAL,is to make our valued Guest/Guest, satisfied with our service to make your stay happy & memorable indeed. We look forward of having you again in our BEST WESTERN PLUS SALMIYA-property. Best Regard, BEST WESTERN PLUS SALMIYA

"Good price and decent service"

3
LifeNClue, Seattle 23/10/2016

I marked this place as a 3 given general western standards. Given the standards in Kuwait though, I would fairly give it a 4. It is very decently priced for Kuwait. Most hotels are extremely expensive unless you're willing to really slum it and with a family and in a foreign country, that was not an option for me. It is still pricey but this is probably as cost-efficient as you're likely to find and still get decent service. Here is a breakout of the pros/cons: + Pricing is the best I could find in this range with everything slightly better at 50% more and anything less looking really shady. + Location is amazing for shopping. A 5 minute drive and you're on the Beach Road that rings the capital, cross the street and you're at a mid-sized mall and a small walk (well this being Kuwait a short drive) to one of the largest malls in the country. + Hotel has parking although it is a weird setup. This being Kuwait, you park on the sidewalk surrounding the hotel and they have metal barriers blocking the various slots for the guests. The hotel security is not really prompt about getting those moved so expect to do it yourself. + Staff in the lobby is courteous and the same goes for the bellmen and housekeeping. + Facility is pretty decent with good appliances and clean interior and exterior. - Restaurant staff was polite but very inattentive and service during breakfast is really lacking. Couldn't get my omelette correctly any of the days I dined there. Simply asked for well-done and it was either watery or burned. - Surroundings are somewhat decrepit and this isn't really the nicest place in Salmiyah but I would overlook that for the other benefits. - Hotel entrance has the smallest driveway I've seen in my entire life. It can fit only one car -- I actually did a double take thinking it was just for looks and not really functional.

"Good for Business Trip"

3
User 13/10/2016

I went there for the first time. Had good welcome and even got room upgrade thanks to them. Good location you get many Cafes nearby just walking distance and if you walk further more you get to the Marina Mall. however, it's very crowded, that's why recommend for quick 1-2 days business trip only. I actually thought of extending my stay for the weekend but the receptionist was very complicated so I checked. I suggest if you going there to book everything online as it is much cheaper and easier.

"Excellent "

5
User 13/09/2016

Good hotel but far from main city. Rooms are nice and comfy. I would recommend this for families not for couples because the rooms are quite big. Staff are friendly and helpful. Breakfast was ok. No shaded car parking.

"Good hotel"

4
User 07/09/2016

The hotel location was good and the view outside was excellent , All major restaurant chains are nearby like dominoes , Pizza Hut , McDonald's etc. The staff are very polite and courteous It's also a 10 minute drive to alkout mall and beach. The only complain is that the hotel wifi is near unusable or very slow . If you need to use internet better of getting your own cell data package .

"Good location."

4
Ragnar40, Stavanger, Norway 14/07/2016

Nice clean hotel with very large rooms. Hotel is within walking distance from Marina mall, just 10 min walk. Breakfast was good, except for bread which has been frozen! Really poor quality not to serve fresh bread for breakfast. No free water in the room which is very unusual because you cannot drink tap water. Minibar so you have to pay if you want water. A bit cheap not to offer 1 or 2 complimentary water bottles. Water and frozen bread makes it only 4 ratings for me. If you do not care about those issue, it is a good hotel with a great location.

"My latest stay at Kuwait"

5
Khalid M, Al Hofuf, Saudi Arabia 13/07/2016

We selected this hotel for its location, and it was worth it. Across the street is Asalam Mall that has a major hyper market and two blocks is another shopping mall. Nearby restaurants and attractions are easy to get to. Taxis are available and free parking. The free WiFi is excellent, and their breakfast is great. The rooms are spacious, clean, quite and very comfy. For sure I would come back again.

"Good service + good price "

5
User 11/07/2016

Best 4 stars hotel in Kuwait, the room is so spacious and the staff are very helpful and good. The location is very good nearby the marina mall and opposite is the al Salam mall which has a cinema and lulu hypermarket. I rate the hotel excellent 8-10 and the staff exceptional 10-10. The only concern was about the water, there is no cooling system where we had an issue as the water was very hot. I informed the hits manager and he told me that they are working on this project to provide a cooling system for the water.

"Nice Hotel"

5
Alnattei, Manama, Bahrain 24/06/2016

I highly recommend this hotel,The location is very good closed to marina mall & the Famous traditional (freej Sewailh) restaurant. Staff are very friendly and helpful,Fast free internet available at the rooms,Nice breakfast & overall a good experience.

"Newly opened"

4
BMJ83, ??????, ??????? ??????? ???????? 14/06/2016

Nice hotel, newly opened , everything is new, very near from shopping mall, and all services , staff are friendly , also quality of food is really good, spacious room, clean , Free Wifi Reserved Parking

"Good hotel at Kuwait at bugetory range"

4
Vijaya B, Muscat, Oman 12/05/2016

Hotel is a new and good one at one of prime locations. It is good value for money at Kuwait compared to others. Breakfast is also quite good. the only thing that is not good is their restaurant food in evening.

"Pleasant stat"

4
Nazir S, Dubai, Dubai, United Arab Emirates 14/04/2016

i stayed one night on a business trip. The hotel is new and room and large and clean. the hotel has all basic service including free internet and the location of the hotel is close to shop and restaurant if you like to walk around the area,

"good choice"

5
Hassan N, beirut, Lebanon 14/03/2016

it was a perfect choice, , with my pleasure to inform you that one of the most hotel in good service and cleaner. The staff are friendly ,helpful and efficient , A great location The hotel has a nice lobby and very nice restaurant , food was good and the restaurant service was excellent.Breakfast with a variety of bread, cheese, olives, yogurts, fresh fruits . the room is clean ,quiet and very nicely decorated, with good towels, slippers, toiletries, flat TV , the beds are really comfortable ,The shower works fine, also the air conditioning. Free WI-FI works fine. All in all, very good value for money and we would definitely stay there again.

"Excellent"

5
User 13/03/2016

Excellent and Beautiful experience ? very Comfortable bed and The hotel staff were helpful . Mubarakiya market about 15 minutes away by car Avenuesabout 15 minutes away by car gate mall 15 minutes away by car

"Stay in Kuwait"

5
Paul C, Froehstockheim, Germany 12/02/2016

The hotel is only a couple of months old and really modern. Because it is so new taxi drivers do not know where it is, best to tell them you want to go to the Lu Lu Hypermarket, they all know where that is. The General Manager bends over backwards to ensure that you are comfortable and all your needs are met.

"Too annoying "

2
Shaikha A, Dubai, United Arab Emirates 05/02/2016

1- at the breakfast I had to call the waiter twice, once to get me a fork, second to get coffee , so basically you have to ask for everything or else they won't get you anything. 2- when it was the day to checkout they called my room 4 times in the morning to tell me that I have to checkout at 12 ! Too annoying ! 3- the price is really overrated for the service and the quality that you get in this hotel 4- the overall atmosphere in this hotel is unwelcoming The only good thing in his hotel is the location

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