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Best Western Plus Hotel Mahboula, Mahboula

4.0/5  - basé sur 71 notations.
Sea Side Street, 13081, Mahboula, Kuwait - See map

The Best Western Plus Mahboula is located on Ajran al Ajran Street, in the Mahboula area of the city. The hotel consists of 18 floors, with a range of facilities including a car rental office, a swimming pool with men and women’s changing and shower rooms and a poolside cafe, a gymnasium and business center. Food and beverage outlets at the hotel include a lounge cafe at the lobby level, the Buffalo’s Restaurant, serving daily buffet breakfast and all-day international cuisine, plus the Quizznos snack bar, and for the corporate and events market, the hotel offers two conference and banqueting rooms on the third floor. The hotel’s guest rooms stretch from the eight to the 18th floors and all over panoramic views across the Arabian Gulf. Rooms range in size from 40 to 80 square meters, and all offer modern amenities including television with satellite channels and complimentary Wi-Fi. Enjoy your stay.

Best Western Plus

Hotel Mahboula

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Hotel advantages

  • Restaurant
    Restaurant
  • Indoor pool
    Indoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2017
based on 69 guest reviews
NOTE ISSUED
Excellent
23
Very Good
33
Average
13
Poor
0
Terrible
0
REFER TO NOTICE
Business Business
57
Couples Couples
2
Family Family
3
Friends getaway Friends getaway
3
Solo travel Solo travel
5
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Good hotel"

4
08/09/2018

I have stayed at the Hilton Resort regularly for 18 months but budget cuts took me to the Best Western. The room was large and clean. The two restaurants were open all day so I could eat when I wanted, the food was good and well priced. I had a few challenges with timings for the hotel cars but once past that that service was excellent too. I know we are saving considerably on our budget but I was not noticing any significant difference in the quality of my stay. Looking forward to staying in three weeks time.

"Great place to stay "

5
27/08/2018

I like my room and the bed is queen size and easy to sleep on. You have a big screen TV facing the bed and couch. You have a desk to get your work done on paper or laptop, free WiFi, and when I arrived it was a speedy check in so I could get a little sleep in. They delivered a basket of fresh fruit after I got into my room complimentary of the hotel. The bathroom was loaded with all the amenities you could need. They offer a free breakfast with a wide variety of fruits, vegetables, pastries and many other goodies, plus they make fresh omelettes. After breakfast you can hit the gym or pool and work a few calories off. You have a mini bar in your room stuffed with goodies that are tasty and healthy. I would stay here again and recommend it to family and friends.

"Close to Ahmedi and Alzour areas"

5
12/08/2018

This Stay was for a single occupancy and I stayed in this hotel because it is closer to Alzour area in which I was sent by the company that I work for to complete an assignment for 5 days. Condition of the hotel was perfect, spacious room and bathroom with shower, good water pressure with Cold/Hot water, sofa and large TV, small fridge and water boiler. The breakfast was including good variety of food, coffee, tea, and 2 types of juices. eggs/omelette by order. There was a small grocery shop behind the hotel and in hotel laundry service.

"In Kuwait for business"

4
12/08/2018

This Hotel was booked by the company so I did't pick it however it is a clean hotel, the breakfast was small but very adequate, with a good selection available, the staff are attentive but not over the top, ask and you receive, I only used room service once, the food, Beef stroganoff was ok but a little bland. can't really say much about the area as I didn't venture out, it looks not the best, but I don't think anyone goes there for a holiday, well I wouldn't. however there's nothing wrong with this Hotel if that's the area you want to stay.

"Good but...."

4
12/04/2018

Very good hotel for a business trip. Rooms are confortables with fairly big. The personnel is very dedicated and professional. However, rooms are noisy ( a Main Street nearby) and the patio need to be improved a bit. Except those points, I recommend it !

"Excellent Hotel"

5
15/03/2018

Stayed here twice already and both times were awesome. Really big and clean rooms and sweets with everything I need. Nice staff always ready to help. A nice restaurant with an excellent breakfast with all sorts of different stuff. In the ground floor there's a Buffalo's restaurant where we can have lunch or dinner. There is also an health club with a nice pool and a mini ciber cafe with computers you may use. I would go back to Best Western if I need to go to Kuwait city again.

Rachel G, Manager at Best Western PLUS Mahboula, responded to this review
Dear Mr. Sergio, In behalf of the Management and Staff, We thank you indeed for choosing our BRAND and sharing your stay experienced with us. We are delighted to hear that we were able to suffice your expectation. We look forward to have you again in the Future. Best Regard, BEST WESTERN PLUS Team

"Large Room"

5
05/03/2018

I really enjoyed my stay at this hotel. The room was a suite with modern décor and a good view of the Arabian Sea. The breakfast that was included with the stay was excellent as well as the kitchen staff. The hotel was courteous and helpful. I would not hesitate to recommend or stay here again.

Rachel G, Manager at Best Western PLUS Mahboula, responded to this review
Dear Valued Guest, Thank you for choosing BEST WESTERN MAHBOULA for your stay and sharing your experience with us. Our commitment to service and Guest satisfaction is our main concern hence your comment is important to us. We look forward to have you again in our property and thanking you once again for choosing our BRAND. Respectfully Yours, BEST WESTERN TEAM-MAHBOULA

"Top Notch"

5
21/01/2018

I am sitting in the restaurant now and I am so impressed with the quality of my coffee, the sweets and the attentive staff. Ryan and Ruth have made me feel very special here and they are very knowledgeable about what services and activities are available in this city. This is a top notch Hotel.

"Excellent stay so far"

4
08/12/2017

I am staying at this hotel for 40 days, So far I am comfortable here.Room size is quite big and clean. Hotel staff is really very nice and friendly. The number of members at receptions needs to improve at least 2 people.

"Convenient location "

3
21/11/2017

If you do business outside Kuwait City area then it's convenient location. Rooms are spacious, comfortable bed, pretty good bathroom, clean. Service desk is OK. Average in-house restaurant, but plenty of restaurants to eat just walking distance away. Beachfront is walking distance as well.

"Very nice Hotel"

5
24/09/2017

This Hotel is very clean, rooms are nice and big. The staff has been very kind throughout our long stay. The one thing that is outstanding is the free breakfast. It is amazing!! They have everything you could think of in a Buffett, plus the best Arabic coffee I've ever had!

"Business Class stay!"

4
03/08/2017

BW Kuwait is a hotel facing the Arabian Gulf in Mahboula area. The place is in a bit of calm area and ideal for business travelers. I have been to this hotel 5-6 times in the last couple of years and enjoy their good customer service and courteous staff. On a couple of occasions have been upgraded from Standard to Deluxe rooms and once got upgraded to the Suite. All the categories of rooms are very spacious. The Hotel has all the amenities required for a business traveler. The breakfast is good as well with a good spread of American and local cuisines. A good 2-3 Malls & Food Courts near the Hotel make it a good dining choice for any visitor. Overall a nice and serene place with excellent views of the Arabian Sea.

Rachel G, Manager at Best Western PLUS Mahboula, responded to this review
Dear Mr. Punitpthakkar, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +96590941288. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Ms. Rachel Gilay BEST WESTERN PLUS MAHBOULA & SALMIYA

"Excellent "

5
10/07/2017

The staff are very friendly. The breakfast is very good. Excellent omelettes and something new everyday. The rooms are large, as are the bathrooms. Good toiletries and fluffy towels. The gym is small and spotless, as is the pool area. The pool is a little unfriendly but clean and warm. It is a pity it opens at ten as many like to swim in the am before work. The restaurant is quite good and much less expensive than some in the area. There are lots to walk to and I would recommend the Indian one in the plaza, Zafran. We had a great stay there.

"A good hotel outside the center of the city,"

4
08/05/2017

I stayed there for 16 nights, at work in Kuwait. An interesting country to visit, but so far no great "tourist site", more a place to do work. But the hotel in Mahboula was a nice hotel with good standard, and good service. Just suitable for people who has a job to do, eighter it is at the large refinery, or on ships in the nearby harbour.

Rachel G, Manager at Best Western PLUS Mahboula, responded to this review
Dear Mr. Ole, I would like to drop a Thank You note, on behalf of Best Western Plus Team,for choosing us the place for you to stay. I presume somehow that we were able to suffice your expectation and for that we sincerely THANK YOU ONCE AGAIN! We will be delighted to have you back in the property. Best Regard, Ms. Rachel G BEST WESTERN PLUS MAHBOULA & SALMIYA

"Not rewarding"

4
23/03/2017

The hotel is OK, the room large, the bed long and comfortable, a shower full of power. The AC also works well but I find ear plugs necessary. The front of the hotel is beside a well-used and noisy road, even 2-4 am when it's motor bike time. Yes they can be heard with the ear plugs in. Hopefully this will not occur very often. The in-room blurb suggests you close your doors with care. I can now understand why because they easily slam. Indeed even the scraping of a chair in the next room as someone gets up or sits down is very noisy and their TV can be heard too. The Internet is good and even though you get ‘connect and password' information with your room key, they are not necessary. The laundry was fast and efficient also, but the choice of TV is dire. There is an OK choice for breakfast. I tried the in-house TEX-MEX last night, large portions for which I have no idea of the cost, in terms of any currencies I know. It is my first time in Kuwait. The East Garden is the other on-site restaurant and as the name suggests it serves a choice of Indian and Oriental dishes. The staff like those on the reception, did not show a lot of interest I do have a Best Western frequent user's card, for which it was advertised I could get extra points for eating in-house. On my room key holder it says “Points never expire”. On the key itself it says “Your key to faster free nights”. None of this works however if your company books your room, unlike several other hotel chains whose loyalty cards that I have. This would fail the “Trades Description Act” in my country. The liked the free trip to and from the airport, it was efficiently executed. Guess what chain I will do my utmost not to stay at in future.

"Good location "

4
21/03/2017

Nice hotel, with good sized clean rooms, good swimming pool and a small but OK gym. OK breakfast but some really good restaurants only a 2 minute walk away the Chinese and Indian are highly recommended

"Double check"

3
29/01/2017

There is two best western and make sure you double check before booking. Mahboula is little out of the city. Rooms are okay and wifi Works as good as it can be. Freindly stuff. Good for business based on your customer location

Rachel G, Manager at Best Western PLUS Mahboula, responded to this review
Dear Mr. Muhammed, We are delighted to say "THANK YOU VERY MUCH" for your time and effort for sending us your comments, while meeting your satisfaction is indeed our aim. Looking forward to be of Service with you in the future. Best Regard, BEST WESTERN PLUS MAHBOULHA

"Very good for short and long stays"

5
17/01/2017

The rooms large, clean and comfortable with large bathrooms. The staff are very courteous. I've spent over two weeks in this hotel and have tried most of the food on the menu which is generally quite good (but could be better). Internet service is great, and laundry service is quick. Highly recommended for the business traveler as well as families.

Rachel G, Manager at Best Western PLUS Mahboula, responded to this review
Dear Mr. Alex, I would like to thank you for your recent visit to Best Western Plus Mahboula Hotel. It was truly a pleasure to serve you.I hope that the accommodations and service were to your liking, as complete satisfaction is our goal at Best Western Plus. We would love to have the pleasure of seeing you as a regular guest and be a member of Best Western Membership Program Globally were benefits await hereunder: Free to join No blackout dates Points never expire Exclusive offers Earn points at over 4,100† hotels worldwide Free status match on any hotel loyalty program Start earning on your first night Redeem points for free nights or merchandise We are looking forward to your next visit and wish you the best in your business and personal endeavors. Best Regard Ms. Rachel G. BEST WESTERN PLUS MAHBOULA

"Average"

3
22/12/2016

Good things first. Room is clean, bed is comfortable, gym fully equipped, pool is big and clean, excellent shower. Bad things, food in the restaurant is below any standards. I tried the steak, two types of burger and the club sandwich, and the only thing that was acceptable was the club sandwich which I guess they didn't need to cook. I didn't like the material of the restaurant napkin. It felt like I'm wiping with a poliester T-shirt. No rooftop bars or any content is also a minus for me. In general, it's OK place to stay if you eat somewhere else, and there are good choices near by.

"The BEST... BEST WESTERN PLUS"

5
11/11/2016

It's really the best hotel from this chain that i ever visit, fantastic rooms very nice and gentle service and near the coast, in the middle of the city. The only problem is that during the weekend due to the traffic on the route i needed more that 1 hour for arrive in the centre.

"Pleasant enough"

3
12/10/2016

The hotel is very clean, well serviced and convenient for local shops and restaurants of which there are many. The rooms are basic but well maintained and all you could want if on a business trip. If on holiday I would recommend the Hilton which is a mile down the road and has outdoor pools and restaurants.

"Good hotel "

5
28/09/2016

I have stayed at this hotel a few times and found it very nice and clean. The staff are very helpful and polite, nothing is too much trouble for them. My baggage was lost and they did everything they could to help me. The rooms are big, clean and comfortable and I slept really well. Well done to the management for employing committed and kind staff.

"Great Place for Lunch"

5
23/09/2016

This my second visit here and there will be many more. Stopped here with a friend with whom we used frequent this place allot back when it was located at another location. The foods still great. I will be sampling all of the menu on each visit.

"Can we say 5-Star and Best Western in the same sentence..."

5
04/08/2016

Great service exudes The Best Western in Mahboula. This place is great. The rooms are clean, the staff are top notch, and they will accommodate you to the best of their abilities!! I salute them and their management. This property has a clean gym, an excellent business center, pool, and is only a short walk to the Persian Gulf!! The Buffalos Restaurant is located in the lobby and have the best lemon pepper wings I've ever had. Make sure you get the electric lemonade to wash it down with!! The staff are more than professional, and would rival any staff in a hotel chain in the US!! This property is definitely worth the stay if you are ever in Kuwait!!

Rachel G, Manager at BEST WESTERN PLUS Mahboula, responded to this review
Dear Sir, We are glad to hear your wonderful comments and feedback as it is our main GOAL, to satisfied our valuable GUEST and to meet thier expectation. Thank you so much indeed for choosing our property to stay while hoping to be of SERVICE with you in the near future. Sincerely yours, BEST WESTERN PLUS-KUWAIT

"Very good "

4
04/06/2016

It was a good experience the staff was friendly the was clean tidy but what i doesn't like the location its quit far from the kuwait the capital where ls the entertainment and the malls but in general it was a good experience and i recommend it

"Good business hotel value for monies"

4
06/05/2016

I spent here one week. you stay here just for logistic reasons if you must access the Industrial area nearby. Hotel is clean personnel efficient, room large and breakfast acceptable for the class of Hotel. Only laundry service is a little bit "basic". outside the hotel there are two small restaurant complex but ratio quality/price is not good .....better to go to the city

"Stayed here for work.....average at best"

3
17/04/2016

My company booked this hotel.... Check in was ok, room was clean and was given an upgrade which was very pleasant surprise. Unfortunately no access from room to small terrace outside. Breakfast was average. Staff were very pleasant and helpful. I used a taxi driver recommended by the hotel over the 3 day period to visit clients and to be honest his prices were inconsistent and at times a pure rip off and I let him know it too....honesty is the key to success!! Never try and rob your customers...it will cost you!

Rachel G, Manager at BEST WESTERN PLUS Mahboula, responded to this review
Dear Mr. Peter, In behalf of the Management and staff, I would like to extend our sincere thanks for sharing your stay experienced. Your comment is valuable for us to be aware in improving our Services, us our Great Commitment to each and every guests we are having. In reference to the access of the terrace, this is to inform that Opening of Windows is strictly prohibited provided it is a must for some housekeeping issues. In addition with your concerned regarding transportation with our HOTEL ON CALL, we call up their attention and investigate the matter to justify with regards to the various fair rate. As per the driver, the rates will vary in accordance to the location & car waiting at the same time. However, to avoid future rate issue, we are asking the Company to provide us a Competitive transport fare. Once again thank you for your time and choosing our property " BEST WESTERN PLUS MAHBOULA" for your stay and looking forward to be OFF SERVICE WITH YOU, once again. Best Regard, Rachel Gilay

"Excellent business option "

5
17/04/2016

Stayed here in April for a week on business. The price seemed very reasonable for everything we received. The hotel is very clean and the receptionist when we arrived was highly effective. Opened up room and was not disappointed! Really large suite with beautiful marble floor. Extra large (king bed) Desk for working at. Settee and small table. Large flat screen TV. The bathroom is amazing with a lot of bathroom products. Really impressed and replenished each day SUPER service by the house keeping staff at the Best Western!! Good mini bar selection, snacks in mini bar and 2 bottles of water left each day. Breakfast was a Buffett affair and it was outstanding!! From eggs to yogurt to cheeses and very good coffee. There was something for everyone. We ate a few times in the east restaurant the menu is very wide and varied. I ate a few items off the menu but the paneer curry was a firm favourite for me!! The indoor swimming pool is lovely. A really good temperature and a nice relaxing environment with sun beds to relax on. I most certainly recommend this hotel ????

"Excellent hotel"

4
12/04/2016

I stayed only a few hours to get some rest before departing the country. However, this is an excellent hotel with outstanding service. Spotlessly clean, hotel staff super helpful. It is a bit pricey, like a lot of things in Kuwait, but I really have nothing bad to report.

"An amazing hotel good for business travel"

5
04/03/2016

I stayed in this hotel in November 2015 for about one week... I love this hotel because it has got a beautiful swimming pool a biliards two restaurants a couple of computers helpful for working and a really nice workers... Francis, the usher is a lovable person the most gentle I have ever meet in my travels... I advice this hotel to every one !

Rachel G, Manager at BEST WESTERN PLUS Mahboula, responded to this review
Dear Mr. Dennis, The Management and Staff would like to thank you for your recent visit to Best Western Plus Mabouhla. It was truly a pleasure to serve you. Your business is important, as well as your feedback, for us to know if we were able to surpass your expectation as our main aim to each of our valued guests, to make their stay "A HOME AWAY FROM HOME" and Indeed thank you for the liking not only for the accommodation and facilities but including our service. We would love to have the pleasure of seeing you again as our Regular Guest in the future and looking forward to your next visit. Wish you the best in your business and personal endeavors. Sincerely yours,

"Fantastic hotel in a very good location"

5
21/02/2016

This hotel is new and everything in it is fantastic. also, the staff is very helpful and friendly. moreover, the location of this hotel is great because it surrounded by a lot of fantastic restaurants and great coffee shops too. I really like this hotel and I will come back to it once I visit Kuwait again.

Rachel G, Manager at BEST WESTERN PLUS Mahboula, responded to this review
Dear Mr. Madridi, Thank you very much indeed for taking your valuable time for sharing and letting us know your overall experience stay with us. It is our GREAT pleasure that we were able to suffice your expectation and making you and your Family an enjoyable one. We are looking forward to be of service with you once again and thank you for the Loyalty of our BRAND. Best Western Plus

"Budget Business Hotel"

4
08/11/2015

The hotel is situated in Mahbulla which is quite far from Kuwait city, but if your business is KOC related then the location is perfect. Nice clean rooms and pretty good amenities (gym, indoor pool). Decent tex mex style restaurant on premises. Walking distance to 3 food courts with many dining options. Overall a good business hotel provided you are there on a business trip and budget conscious

Rachel G, Manager at BEST WESTERN PLUS Mahboula, responded to this review
Dear Mr. Yiannos, Wish you well, and thanking you indeed for taking your time completing the survey of your recent stay. Best Western Plus is aiming to fulfill our commitment to suffice the guest expectation like you, regardless the purpose is for Business or Pleasure. All positive or negative comments is Welcome and our our pleasure to hear from each and everyone in order to help us develop and enhancing our services to meet every satisfaction of the guests. " YOUR STAY-OUR WAY" Once again, thank you and looking forward to be of Service in the future. If you need further assistance please do not hesitate to contact me.

"Good Hotel"

4
13/10/2015

It was a good hotel, although a bit far from main city...which for me was good as Kuwait city could get crowded at times. The pool, gym and other facilities were good... Plus - Amenities, room size, breakfast, service...would stay there again.

Rachel G, Manager at BEST WESTERN PLUS Mahboula, responded to this review
Dear Mr. Nashkhan, In behalf of the Management & Staff, we are delighted to hear your comments and expectation pertaining your stay with us, and looking forward for your next visit in the futre.

"Nice and friendly staff at this hotel"

4
15/09/2015

I stayed here for 2 weeks on business. All the staff including the waiters, reception and even security guys were very friendly and went out of their way to say hello or good morning. Food is good at both restaurants. The hotel car park is in very bad shape and needs urgent repair unless you have a 4x4 vehicle. One thing on the negative side is the hotel driver. He is very dangerous and should take defensive driving lessons. He really scared me to and from the airport. Over speeding (160 in 80 zone), changing lanes at the last minute to go to the exit and talking on cell phone when driving were just a few things. Check outb took 20 minutes even after confirming check out the day before and the night before it still took 20 minutes? Otherwise enjoyable stay.

"Clean and good hotel"

4
01/09/2015

We've stayed there for 2 nights. Hotel was cleani staff was very helpful and friendly. They have open buffet breakfast, it's not bad. But ala carte restaurant foods might be better. You can choose best western for your visit.

"Good value for money"

4
13/06/2015

Labelling this hotel as a luxury one might be a bit too much and raise expectations which it won't be able to fulfill. Hotels are expensive in Kuwait, but, - possibly because it is newly built -, this one offered very good value for money, Would come back here for one or two nights, but be aware of its location. It is not near to Salmiya or Kuwait City, the airport ride about ten minutes. Airport to hotel I was charged 8 Kuwaiti, funny enough, from hotel to airport just five. Tex-Mex restaurant in the lobby is nice. Staff friendly and helpful.

"decent hotel for business purpose"

3
25/04/2015

location of best western Kuwait hotel is suitable for KOC related works, and it is descent to stay , with ocean view rooms , staff is pleasing , but breakfast served is same every day . Swimming pool is small and indoor. Gym is good .

"Big rooms and good service"

4
03/04/2015

I stayed at BW for 3 nights. The checkin and checkout was efficient. The rooms are big with the bay view. During day, the light outside is enough. The light inside is too feeble after sunset though. Could use some better lighting for the size of the room. The bathroom is also very big. The breakfast is sumptuous and service is good. The gym is well equipped. There is a pool table which I think hasnt been used in a while but works. The indoor pool is also good. I had a airport pick up arranged so had no problem in getting to the hotel. There was another guest from airport who was continuously smoking inside the vehicle which did not make the trip very comfortable. There are good food outlets available close to the hotel. The location is great if you have work with the refineries and or KOC. I will be going back here.

Rachel G, Manager at BEST WESTERN PLUS Mahboula, responded to this review
Dear Mr. Ram, Your feedback is important to us, and we thnak you indeed for the wonderful experienced you shared with us during your stay, as your experineced has sufficed to our expectation. It is also our privileged to have have you with us and sharing your moment. We are looking forward for your next stay and delighthed to have you back with us. Sincedrely yours, Rachel