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It is the cleanest, best atmosphere, amazing staff, I highly recommend this place.
Hello Sherrie, Thank you so much for the wonderful feedback! We're thrilled to hear you enjoyed our clean atmosphere and had such a great experience with our staff. Your recommendation means the world to us, and we can't wait to welcome you back!
I would put this hotel at the top end of Best Westerns, the rooms are very nice and updated, beds very comfortable, the staff are very accommodating and genuinely friendly! The breakfast is also very good, they're really cooking. The price per night is a really good deal and the location is perfect for traveling, with a number of good restaurant options across the street. Gas and diesel also across the street. Would definitely recommend this hotel to anyone traveling through the area!
Hello Joshua O, Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay and appreciated our updated rooms, comfortable beds, friendly staff, and breakfast. It's especially rewarding to know that our team's hospitality made a positive impression. We're also glad our convenient location, nearby dining options, and overall value helped make your trip more enjoyable. Thank you for recommending us to fellow travelers—it truly means a lot to our team. We look forward to welcoming you back the next time your travels bring you through the area. Safe travels!
My stay was wonderful! Clean upgraded room. BUT when I checked out I left my favorite dress hanging up in the closet. I called immediately when I returned home and made the hotel aware of my dress. Housekeeping had not turned it in, so dishonest..I'm so disappointed and will never stay there again!!
Hello, I would like to have you reach out to me so that I can get the details of what room you were in. I realized after reading your review that I do not have your contact information or anything. Please call our hotel direct line and ask to speak with me and I will do all I can to investigate this issue. We are so sorry for what happened.
This hotel is very well kept.Very comfortable, relaxing and thoughtful place.If you have family and are on a road trip and want to experience Utah i believe this is a very great spot to stay. Lots of amenities in the area gas, car wash, Walmart, restaurants , and Swigs! The hotel it self will be everything you need and more.I wouldnt book any where else in this area if your looking for comfort.Clean, welcoming, and great amenities. Staff are very friendly and knowledgeable, concise i might add.
Thank you so much for your wonderful review! We're delighted to hear that you found our hotel clean, comfortable, and welcoming, and that it was a great fit for your family's road trip through Utah. It's also great to know you enjoyed the convenience of the nearby amenities and that our team made a positive impression with their friendly and knowledgeable service. Your kind words mean a great deal to us, and we truly appreciate your recommendation. We look forward to welcoming you and your family back on your next visit! Sincerely, Arri Warden Front Desk Manager Best Western Plus Abbey Inn
The customer service me and my family received was so rude I couldn't even believe someone would say things that this lady said. I wish I would have asked for her name. She needs to be fired.
Dear Joshua, Thank you for taking the time to share your feedback, though I am incredibly deeply saddened to hear about the experience you and your family had. Providing warm, welcoming hospitality is the core of what we do, and what you described is completely unacceptable and absolutely does not reflect our standards. I would very much appreciate the opportunity to look into this matter internally and address it with our team. Can you confirm which hotel you stayed at and what was the name on your reservation was? I couldn't find a reservation under the name Joshua W. Since you weren't able to get an employee name, could you please contact me directly at the hotel? Knowing the date, approximate time, and location of this interaction would help us identify who was on duty so we can take the appropriate corrective action. Your comfort and satisfaction are incredibly important to us, and I hope we have the chance to earn back your trust. Please call me at our hotel direct line is 435-652-1234 Warm regards, Sam Wittwer Hotel General Manager Best Western Plus Abbey Inn
We stayed at the Abbey overnight twice during our road trip (up and back). It is a nice, clean and affordable place to stay. Breakfast was ok, omelet bar was good, bread products a little on the stale side. Overall a good place to stay in St. George.
Hello GerryD813, Thank you for choosing to stay with us not once, but twice during your road trip! We're so glad you found the Abbey Inn to be a clean, comfortable, and affordable place to stay while traveling through St. George. We appreciate your feedback about breakfast as well. We're happy you enjoyed the omelet bar, and we'll share your comments about the bread selection with our breakfast team so we can ensure everything is as fresh as it should be. Thank you again for your kind review. We hope to welcome you back the next time your travels bring you through St. George!
We had a quick 2 night stay over the weekend to meet up with family for one day. We are used to staying at hamptons so I wanted to try out a best western to see how they compare. All in all, the hotel and rooms were clean and comfy. One bummer we were greeted with upon checkin is that this hotel does not provide service except on the 3rd night. This immediately made me realize I was going to have to clean my room daily, make beds and empty trash. So I did. There's something about having someone come and freshen up your beds and empty trash that makes a hotel room so nice to come back to after a long day. This hotel does not offer that. I also find it strange that this was the first hotel I have stayed in that has signs in the room with handy QR codes for tipping, when they don't even service your room. I am a big hotel tipper- so I would have tipped if someone had come into my room one time. I did however tip in the breakfast room where we DID receive excellent service daily. The breakfast is amazing! Also one note: we misplaced one of our room keys a couple of times and the front desk staff was very weird about it, asking for us to collect the family's keys up instead of simply asking for our ID and providing us with a new room key. A little inappropriate. It happened twice with different employees. If I stay here again, i will definitely ask the front desk to service my room daily even if I have to pay more.
Hello MTNMIM, Thank you for taking the time to share your feedback. We're glad to hear you found the hotel and your room clean and comfortable, and that you enjoyed our breakfast and the excellent service provided by our breakfast team. We appreciate your comments regarding housekeeping. While our standard stayover service is provided beginning on the third night, we are happy to provide service upon request at no additional charge. Guests who would like daily housekeeping can simply let our front desk team know, and we'll be happy to arrange it. We also appreciate you bringing up your experience with replacement room keys. Our normal procedure is to verify a guest's identity with a photo ID before issuing a new key, so it's unusual to hear that you were asked to collect keys from other members of your party instead. We will review this with our team to ensure our key issuance procedures are being followed consistently while maintaining guest security. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back, and we'll be happy to assist with daily housekeeping requests during your next stay.
The hotel was clean. The staff was kind and responsive. The breakfast was above our expectations.
Hello Z9521Bldawnf, Thank you for your wonderful feedback! We're so glad to hear that you found the hotel clean and that our staff made a positive impression with their kindness and responsiveness. It's especially great to know that the breakfast exceeded your expectations—that's something we love to hear! We truly appreciate you taking the time to share your experience, and we hope to welcome you back again soon.
If you're looking for a place in St. George that truly makes you feel at home, the Abbey Inn is it! What really sets them apart is the heart they put into their service—they honestly put the guest first in every way. While the walls are a bit thin (you might hear a neighbor or two), the pros totally outweigh that one minor detail. We loved the delicious breakfast and the easy access to everything, but it's the wonderful people working there that make this our absolute go-to destination.
Hello coachboog, Thank you so much for your thoughtful and heartfelt review! We're truly honored to be your go-to place in St. George. Hearing that our team helped make you feel at home means the world to us, as putting our guests first is exactly what we strive to do every day. We're so glad you enjoyed the delicious breakfast and our convenient location with easy access to everything the area has to offer. Your kind words about our staff will definitely be shared with the team—they'll be thrilled to know they helped make your stay special. We also appreciate your note about the walls being a bit thin and will certainly keep that feedback in mind as we continue working to improve the guest experience. Thank you again for choosing to stay with us. We can't wait to welcome you back on your next visit to St. George!
Breakfast was good! SEWER GAS in bathroom! Stinky and UNHEALTHY! Stink coming from bathtub. Closed drain hole. Still GROSS! Immature front desk staff. Engaged in everything but doing their jobs. Seemed like we interrupted their conversation. Ridiculously loud music in lobby. The icky smell was the worst, and we felt like the staff would not understand what we wanted to tell them, and would not be conveyed to anyone who could do anything about it. SUPER GROSS!! Also website quoted different price!! General vibe…ICK! GROSS! DISGUSTING!!!!!
I have always liked Abbey Inn in Cedar City so I elected to stay at the Abbey Inn in St. George hoping it would be the same. I booked the room for Saturday and the price seemed fair. When I needed to stay on Friday, I called and arranged for another day. No mention was made that the cost would be nearly twice as much. I fell when I entered near the front door and dislocated my little finger. I got up and bleeding entered the building. They were kind when they checked me into the motel. I signed nothing and was again not told my Friday night cost would be nearly twice as much then my Saturday cost. The room itself was nothing special. Not like Cedar City. The stay was okay and the breakfast was good with fresh fruit. I did not go down to check out. I sent my daughter because I was still in pain. No mention of the total, but as we were driving home, I discovered the huge cost for the extra day, and I was so angry that no one had told me. I called of course and mentioned to the manager that neither of the hot tub were working which was disappointing and no one had given me the cost of the second day. After much talk she agreed to lower the total to an amount I thought I could accept. It has been weeks now and there has been not credit to my account. Very unprofessional. I would not ever stay here again.
Hello Z1272NSelizabeths, Thank you for taking the time to share your experience. We are truly sorry to hear about your fall and injury upon arrival. That must have been very painful and stressful, and we're glad our team was able to assist you with kindness during check-in. We also appreciate your positive comments about the breakfast and fresh fruit. We would like to clarify that our rates do vary by night based on availability and demand. Friday and Saturday rates are often different, and when guests choose to extend their stay, the additional night is added at the prevailing rate for that date. Typically, we do not always restate the nightly rate when extending a reservation, as most guests have already reviewed the pricing before requesting the additional night. That said, we understand how this could have been frustrating if it was not clearly communicated, and we apologize for any confusion. As you mentioned, after speaking with management, we agreed to reduce the total to an amount you felt was acceptable. However, because your review does not include your name or stay details, and we have not been contacted further regarding the refund, we have no way of identifying your reservation to investigate what may have happened. If there has been a delay or issue with the refund, we sincerely want the opportunity to make it right. Please reach out to us directly with your name and the dates of your stay so we can look into this immediately and resolve it for you. We appreciate your feedback, as it helps us improve communication and guest experience.
Great stay. Always comfortable and the breakfast is excellent! Convenient to food and freeway. Rooms are quiet and easily acce to parking.
Hello johnandpamc, Thank you so much for your kind review! We're happy to hear you had a great stay and found our rooms comfortable and quiet. It's wonderful to know you enjoyed the breakfast and appreciated our convenient location and easy parking. We truly value your feedback and look forward to welcoming you back again soon! Sincerely, Arri Warden Front Desk Manager Best Western Plus Abbey Inn
Abbey Inn Best Western is an outstanding hotel! Fantastic breakfast, as eggs to order along with self made hot waffles! Very clean rooms as the facility. Professional friendly staff! Great location, close to shops and restaurants. Heard pets, so assumed pet friendly.
Hello Wayne1515, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our made-to-order eggs, fresh waffles, and clean, comfortable rooms. Our team works hard to provide a welcoming and professional experience, and it's great to know they made a positive impression. We're also glad you loved our convenient location near local shops and restaurants. And yes — we are pet-friendly, so we're happy you noticed our four-legged guests enjoying their stay as well! We truly appreciate your feedback and hope to welcome you back to the Abbey Inn Best Western again soon! Kindly, Arri Warden Front Desk Manager Best Western Plus Abbey Inn
Very nice hotel that meets all of my main requirements, i.e. clean, quiet, and convenient. Breakfast better than most Best Westerns with omelet station and different options each morning at the buffet. Hotel staff very nice. Room very comfortable. The exercise room (which seemed to be rarely used) is too small for the hotel size and with very minimal equipment. Not well kept (cleaning bottle empty several days before I mentioned it, no sweat towels most days), and water dispenser not working several days. Outdoor hot tub is covered and nice although one day water was cloudy. Another one, adjacent to the pool, was not heated beyond pool temperature.
Hello Flyfishdan, Thank you for sharing such thoughtful feedback. We're delighted to hear you enjoyed your stay — from the clean, comfortable room to the friendly service and great breakfast variety. We also appreciate your comments about the fitness room and pool areas. We'll review the maintenance and supplies in the exercise room to ensure everything is in top condition. Regarding the outdoor pools, we only heat the main pool, as the smaller one is rarely used and warms up quickly during our warm summer months. We appreciate your understanding and are grateful for your input. We hope to welcome you back for another comfortable and enjoyable stay soon! Kindly, Arri Warden Front Desk Manager Best Western Plus Abbey Inn
Staff very friendly and rooms clean. Located within an hour or two of some great canyons. Surrounded by lots of dinner options.
Hello Julie, Thank you so much for your kind words! We're glad to hear you enjoyed our clean rooms and found our staff friendly — we take pride in making our guests feel welcome and comfortable. It's also great to know you were able to explore the nearby canyons and enjoy the local dining options. We hope to welcome you back again soon for another great stay! Kindly, Arri Warden Front Desk Manager Best Western Plus Abbey Inn
Highly recommend this hotel. The social hour was a surprise. Nacho and salad bar along with a free drink was great. The Thursday host for this event was very personable.
Hello M4289LHjohne, Thank you so much for the kind recommendation! We're thrilled to hear you enjoyed the social hour — the nacho and salad bar, along with the complimentary drink, are always guest favorites. We're especially glad to hear our Thursday host made the experience even more enjoyable with their warm and personable service. We appreciate you staying with us and hope to welcome you back again soon! Kindly, Arri Warden Front Desk Manager Best Western Plus Abbey Inn
Best Western Abbey Inn in St. George Utah is an outstanding hotel! Very clean facilities within the hotel and around the premises. Wonderful staff and very friendly and welcoming! Rooms are accommodating; comfortable beds, nice little refrigerator and microwave, ample towels and little amenities. Great location, close to many eateries and stores. The social hour was very nice with specific days and times. Easy off and back onto the interstate.
Hello Wayne, Thank you so much for your thoughtful and detailed review! We're thrilled to hear that you had such a great experience at Best Western Abbey Inn. It's wonderful to know that you enjoyed our clean facilities, comfortable rooms, and all the little touches that help make a stay more enjoyable. We're especially glad you felt welcomed by our team — delivering friendly, attentive service is something we truly take pride in. We're also happy to hear you enjoyed our social hour and found our location convenient to dining, shopping, and the interstate. Thank you again for choosing to stay with us. We look forward to welcoming you back the next time you're in St. George! Kindly, Arri Warden Front Desk Manager Best Western Plus Abbey Inn
Our second stay in four years. It continues to be a gem. Great location, very nice amenities and a fabulous (for included) breakfast.
Hello John and Pam, Thank you for choosing to stay with us again—it means so much to hear that we're still a "gem" in your eyes! We're glad you enjoyed the location, amenities, and breakfast. We truly appreciate your continued support and hope to welcome you back again soon Kindly, Arri Warden Front Desk Manager Best Western Plus Abbey Inn
Unusually, we chose this hotel based on its breakfast reviews, so that we would have a wide selection. The location is perfect, with Zion just 90 minutes away, Las Vegas Airport two hours away, and natural wonders such as the Valley of Fire and the Grand Canyon close by. Unfortunately, our experience was different from that of most people. We had a large 27 m² room. When we entered, we were hit by an unpleasant, unidentifiable smell (a mixture of mustiness, cigarettes and dogs). Even my husband, whose sense of smell was affected by having had Covid, was surprised and said it smelt bad. I thought turning on the air conditioning would ventilate the room with fresh air. However, when I turned it on, it only worked a little. So we went to get all our things out of the car. When we had finished, however, someone outside started smoking and the smell of cigarettes wafted into our room (our window faced the back entrance). It was our last night before flying to Europe, though, and we had over 20 shopping bags and four suitcases in the room. It didn't make sense to go to the front desk to complain and possibly get a room change. Moving everything to another room would have taken forever. I was the dispatcher. I turned off the air conditioning, waited 20 minutes, turned it on again and checked that the air was clean and didn't smell of cigarettes. The interior of the room looked quite outdated. Breakfast is great for meat and egg eaters. There was a selection of cooked and cold items, as well as an omelette station where you could have an omelette made to your liking. For vegans, however, there was only fruit. Vegetarians like me missed vegetables and proper cheese. There was only cream cheese. I would have appreciated some fresh bread and pastries that weren't sweet. Some hotels in Germany, for example, have bakeries and bake fresh pastries for breakfast using basic ingredients - flour, salt, water, sourdough or yeast. This bread has been baked around the world for thousands of years without any sugar, preservatives, emulsifiers, stabilisers or colouring. Things were not often refilled. For example, I waited about 15 minutes for doughnuts. In the lobby near the reception desk, there was a proper coffee machine where you could choose decaf coffee, cappuccino, and so on. We didn't experience the Unwind Hour that people rave about in their reviews (we were there on a Monday), but that was probably because we arrived late and didn't even know it existed.
Hello Ingrid, Thank you for taking the time to share your experience with us. While we're glad to hear you appreciated our convenient location and our breakfast selection—especially the omelet station—we're sorry to learn that certain aspects of your stay did not meet your expectations. We'd like to address a few of your concerns directly: Firstly, we do not serve doughnuts as part of our breakfast offerings. However, we do offer a rotating variety of pastries, including both sweet and savory options, in addition to our daily specials, yogurt station, and fresh omelet bar. While we typically do not serve vegetables or traditional European-style breads for breakfast, we do strive to offer a wider variety than the standard Best Western breakfast. Your feedback regarding vegan and vegetarian options is appreciated and will be taken into consideration as we continue to improve our offerings. Regarding the smell in your room, we are a pet-friendly property, and this is clearly stated on our website. While we do our best to deep-clean rooms after pet stays, we understand that sensitivities can vary. We would have been happy to assess the situation if you had contacted the front desk—especially regarding the cigarette smoke. Smoking is only permitted at least 25 feet away from the building, and we would have immediately asked the individual outside to relocate had we been notified. Additionally, had you preferred to switch rooms, our team would have gladly assisted in moving your belongings to minimize the inconvenience. As for the Unwind Hour, it is hosted Monday through Thursday from 5:00 PM to 7:00 PM. Since you arrived closer to 10:00 PM and checked out the next day, our front desk team did not mention it, knowing that it would not be available during your brief stay. We truly appreciate your feedback and regret that your experience didn't align with the one we aim to provide all our guests. Should your travels bring you back to the area, we would welcome the opportunity to offer you a more comfortable and enjoyable stay. Kindly, Arri Warden Front Desk Manager Best Western Plus Abbey Inn
Great place for a quick stop, especially for the price. The room was clean, well thought out and the bed was comfy. Breakfast was much better than the typical Best Western fare. .We would definitely stay again if we were passing through St. George.
Hello Nancy, Thank you so much for your kind review! We're thrilled to hear you enjoyed your stay and found great value in your experience. It's wonderful to know the clean room, comfortable bed, and upgraded breakfast stood out to you. We truly appreciate your recommendation and would love to welcome you back anytime you're passing through St. George! Safe travels!
It was a treat to see the dog bed, treats, poop bag, bowls, and treats in the room. Great pool, breakfast, very well maintained. Pet fee was reasonable as I remember (so many places now seem to be treating it as a cost center). Staff was very helpful. The only down side is the pet relief area is a little small but if you walk around a bit you find spots. We definitely plan to come back
Hello Kate, Thank you so much for your kind words and thoughtful feedback! We're thrilled to hear that you and your furry companion enjoyed your stay with us. It's great to know that the in-room pet amenities, pool, breakfast, and overall maintenance met your expectations—and we're especially happy that our team made a positive impression on you. We appreciate your note about the pet relief area, and we'll definitely take that into consideration as we look for ways to enhance the experience for our pet guests. It's always our goal to create a welcoming and comfortable environment for all. We look forward to welcoming you back on your next visit! Sincerely, Arri Warden Front Desk Manager Best Western Plus Abbey Inn
Great Stay in St. George! Went on a Tuachan Show Package Deal. Booked show tickets at a discount through calling the hotel front desk. Breakfast is included as well as a Happy Hour starting at 5pm. Happy hour includes One Free Wine or Beer as well as Free Mixed Sodas. There is a Salad Bar, Nacho's Bar and Popcorn at no cost included. This is something they started a couple of years ago and it makes the stay more enjoyable. There is a Coffee Maker and Tea available at no charge in the lobby area. A Full Hot Breakfast is included in the morning until 10am at no charge. We always stay here when in St. Geoge, UT. Rooms are always clean and comfortable. Staff is always friendly and helpful. Rates a Return: Absolutely!
Hello Lou, Thank you so much for your wonderful review! We're thrilled to hear that you had such a great stay with us in St. George and that you enjoyed the Tuacahn show package—we're glad we could help make your trip both enjoyable and affordable. It's great to know that our complimentary breakfast, evening happy hour, and lobby refreshments added to your experience. We truly believe those little extras make all the difference, and it's always rewarding to hear that our guests agree! We're especially pleased to hear your kind words about our clean, comfortable rooms and our friendly staff. Consistency and hospitality are what we strive for, and it means the world that you continue to choose us whenever you're in town. We can't wait to welcome you back on your next visit to St. George!
Very comfortable and clean hotel. Front desk staff was very accommodating. Breakfast buffet was excellent - even offered made to order omelettes. Room cleaning was on a every other day basis, but if you wanted daily they would oblige at no charge. Would definitely stay there again if we returned to St. George
Very disappointed with this facility. Room was not clean headboard very dusty, asked to have room cleaned while we were out, came back after 3 hours and room was still not cleaned. Had to leave the room again in order for it to be cleaned. Breakfast was one of the reasons we decided to stay here as we heard there was an excellent omelette bar. It was open on Tues morning, but not on Weds or Thurs, as were told the employee needed a day off- can they not train someone else so it can be open? Or the desk should let you know about the breakfast when you check in but nothing was ever said to us. The rest of the breakfast was lacking, no flavor in anything and some things so overcooked. The pool area was nice, just needed some covers on the hand rails as they were so hot, kids almost burnt hands on them. Not sure is this is someplace we will return to.
Hello, Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet expectations and appreciate the opportunity to address your concerns. We sincerely apologize for the oversight in housekeeping. While we did ensure the room was cleaned later in the day, we understand how frustrating the delay must have been and regret any inconvenience it caused during your stay. Regarding the omelet bar, we completely understand your disappointment. While it is a popular feature, it is not guaranteed daily. On the days it's unavailable, we offer other breakfast specials as part of our effort to still provide variety and quality. Staffing for just a couple of days a week does present challenges, but we continue to do our best to offer the omelet bar as often as possible. We also appreciate your suggestion about better communication at check-in and will look into ways to improve that. We're glad to hear you enjoyed the pool area, though we also appreciate your feedback about the hot railings — that's certainly something we will look into to improve guest comfort and safety. Thank you again for staying with us. While we understand your hesitation about returning, we hope you'll give us another opportunity in the future to provide you with a better experience. Sincerely, Arri Warden Front Desk Manager Best Western Plus Abbey Inn
We love coming here when we go vacationing in St. George, UT. Have been coming for over 25 years now and will not stay anywhere else! Great amenities and services. ______________________________________________________________________________________________.
Room was great (the only downside was mattress too soft but that is so subjective) Breakfast buffet was very good and the staff was very helpful and friendly. Will definitely stay here in the future. Parking was convenient and they always have some kind of treats available.
Hello Dirk, Thank you for your kind feedback! We're thrilled to hear you enjoyed the room, breakfast buffet, and that our staff made a positive impression. We're also glad you found the parking convenient and appreciated the treats! Regarding the mattress, we always strive to ensure the utmost comfort for all our guests, and we'll certainly keep your comments in mind as we continue to improve our accommodations. We look forward to welcoming you back on your next visit!
This is an older property that was well designed and constructed. It has spacious hallways and rooms. No area feels too tight or small. Interior rooms are well designed for a comfortable stay. For example, rooms have a large mini fridge, microwave and water faucet/sink in a stand alone countertop so you don't have to use the bathroom sink for rinsing food containers. It takes excellent management to maintain an older but well built property. They take pride in the services offered - from a surprisingly good breakfast, a well maintained pool and an inviting patio area w tables and chairs. Even the gardens are well maintained.Though we didn't use the fitness center the equipment appeared to be of commercial grade and good quality. In the morning we noticed a small army of staff cleaning and performing maintenance throughout the facility. Management of Best Western Abbey is outstanding.
Hello, Thank you so much for your detailed and thoughtful review! We're thrilled to hear that you appreciated the design and spaciousness of our property, as well as the thoughtful amenities like the mini fridge, microwave, and dedicated food preparation space. Our team takes great pride in maintaining the property, and it's wonderful to know that our efforts in keeping everything well-kept—from the breakfast to the pool and gardens—made a positive impression. We're also glad to hear you noticed the hard work of our staff, who are dedicated to maintaining the high standards we aim for each day. We truly appreciate your kind words about our management and look forward to welcoming you back in the future!
This is a very nice hotel in St. George and I would highly recommend the same. We were driving from Page in Arizona and reached the hotel around 4.00 PM. The check in was very smooth and we were in our room in minutes. Everything was available and room was nice and roomy. Parking was ample and looking was also perfect with some fast food places within walking distance. The hotel had a happy hour in the evening in which salads and snacks along with soda's and wine were served free of cost. There was also a hot breakfast available with a choice of pancakes, eggs, yogurt etc. in short a very good hotel to opt for.
Hello Sainbasha, Thank you so much for your wonderful review! We're thrilled to hear that your check-in was smooth, and that you enjoyed the spacious room, convenient parking, and the nearby dining options. It's great to know you took advantage of our evening happy hour and our breakfast offerings—it's always our goal to provide extra touches that make your stay more enjoyable. We truly appreciate your recommendation and look forward to welcoming you back next time you're in St. George!
The outdoor pool was amazing! The service was exceptional. The sodas were a great touch! The breakfast and the unwind hours very tasty and worthwhile. We love our stay so much we didn't want to leave. We will definitely be back in the future. ❤️
Hello Jeremy, Thank you so much for your kind words! We're thrilled to hear that you had such an amazing experience with us. It's wonderful to know that you enjoyed the pool, the service, and the little touches like the sodas. We're also glad you found the breakfast and unwind hours to be delicious and worthwhile. It means a lot that you loved your stay so much, and we can't wait to welcome you back in the future for another unforgettable vacation! ❤️ Sincerely, Arri Warden Front Desk Manager Best Western Plus Abbey Inn
Another comfortable 2 nights at a convenient location. Excellent customer service. Very good breakfast including omelets made to order. Clean & quiet. All that I want plus points on my Best Western loyalty card. Top floor room was really quiet. Top floor has a NO PETS policy.
Hello Lesters398, Thank you so much for your kind words! We're delighted to hear that you had another comfortable stay and enjoyed our excellent customer service, made-to-order omelets, and the quiet atmosphere of the top floor. We take great pride in offering a clean, peaceful environment for all our guests, and we're so glad it met your expectations. Thank you for being a loyal Best Western Rewards member, and we look forward to welcoming you back for another great stay soon!
The staff was excellent. We were recognized as Platinum members and offered the appropriate amenities. The room was very clean and nicely appointed but the bathroom needs updating. The breakfast was amazing and offered many choices , and we liked the fact that breakfast service went until 10:00am.
Comfortable bed's, Clean and Quiet, convenient location, easy access to freeway multiple restaurants in walking distance, Helpful and pleasant and knowledgeable staff. I was surprised by the pet, but it was a cute and good-natured dog, almost made wish I had brought mine, and a good breakfast with lots of options to choose from.
I pre-booked 7 nights for a suite. I was told the room would be cleaned every two days. It is the morning of my 7th day and my room was cleaned once. The owner posted a reply to my Google review that my room was cleaned every two days. He or she also posted that the fitness center was never closed during my stay after I stated that I was told upon arrival that it was being worked on. I was offered a $50 gift certificate which I agreed to until I found out it was for Best Western. I declined it as I will never stay at a Best Western again. In my previous review which I posted yesterday, I wrote that my room was cleaned twice. When I returned to my room at 5pm yesterday, I found it was not cleaned. I did speak with a housekeeping supervisor who was rude and not interested in a solution. After she left, a very nice young man at the front desk, emptied my overflowing trash and issued new towels, coffee keurigs, and make up remover. I don't consider that cleaning, but thought it very nice and accomodating. The owner never spoke with me directly, and the fact that he/she wrote that I lied, are not good business practices. I would never accuse a client or person of lying unless I first spoke with them. The staff was great, and the breakfast fantastic. As far as the owner and supervisor go, extremely rude, uncaring, suspicious of the truth, and quick to jump to conclusions.
We are so sorry about your experience. I will personally work with our housekeeping team to see what went wrong. It could be that one of the housekeepers did a light service one of the days or didn't make a bed because there was stuff on it? I'm not sure but I plan on reaching out to you tomorrow and I hope to make it up to you in some way. We will be using your feedback to better the service of our hotel. I'm also not sure which front desk member told you the gym was closed but I'll double check why they gave you the that information. We wish you the very best, Thank you.
Very nice hotel. As BW rewards members, we were given chocolates at checkin. Nice room. I liked that they have outlets near the bed for charging electronics. Microwave and fridge are handy. Good breakfast. Plenty of parking and kind, helpful staff.
Thank you snapngo! We appreciate your review you left us on TripAdvisor. That really does go a long way in growing our brand at our hotel. I am so glad you we recognized as one of our Elite rewards members. We appreciate so much your loyalty to our franchise. We strive for heartfelt hospitality and the free room amenities you enjoyed in the room are apart of that. It is good to see you also got heartfelt hospitality in our hotel's customer service. We would love to have you stay here again with us in the future. We wish you the best in your life endeavors. Take care!
I booked this hotel because of the ratings. The hotel was very clean. It is showing its age a little bit but trust me the service here was amazing. The first thing that got my attention was this place had 4 people working the registration. The hot breakfast had 4 people working in there. They offer a nightly happy hour with snacks and beverages. That is so unusual to me at this price point. I would gladly stay here again
Thank you for completing the survey regarding your recent stay at our property. It really goes a long way in growing our brand when we good TripAdvisor reviews. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
From the so-comfortable perfectly firm king size bed to the delicious made-to-order omelets for breakfast, this hotel hit all the right notes! The South wing was especially spacious and well-appointed. We will stay there everytime we travel through St. George.
Thank you so much for taking the time to leave us this review from TripAdvisor. It does go a long way in growing our brand. We are so glad you enjoyed your room, the breakfast, and that we hit all the right notes for you. We would love to have you come back and see us again soon. We wish you the best. Take care!
Was a wonderful stay. Room was very clean and inviting. Customer service was excellent. We were there because of a family bearvement. We couldn't get to breakfast on time and on our way to hospital my son ask for fruit he was given 2 bananas and an apple. The kitchen. Went out of their way. I can't say enough about our stay
Thank you so much for taking the time to leave us this review from TripAdvisor. It does go a long way in growing our brand. We are so sorry for the family bereavement. I am glad our staff took the extra effort to get your some fruit. We wish you the very best and thank you so much for staying with us.
We spent one night in this hotel and we really liked it. The reception staff were very friendly. A very good breakfast...you can order an omelette of your choice...We really recommend this hotel. There are all nearby shops and such...Good place. Thank you all
Thank you so much for taking the time to leave us this review from TripAdvisor. It does go a long way in growing our brand. We are happy you enjoyed our reception staff and breakfast. Thank you for considering recommending our hotel to a friend. Thank you so much for staying at our hotel and we would love to serve you again.
We really enjoyed this hotel. We stayed for 2nights before making our way to Springdale. It was clean and had very comfortable beds. The staff were so lovely and kind! We enjoyed the social hour where you could get a complimentary alcoholic drink as well as enjoy a complimentary salad bar as well natcho station. The breakfast was good with lots of food choices. It was also nice to sit by the pool and relax after a day of hiking. While it is on the outskirts of town, there is a lot of walkable restaurants nearby and the Staff recommendations were bang on.
Tracy, Thank you so much for taking the time to leave us this review for TripAdvisor. That really does go a long way in growing our brand at our hotel. We are so glad you enjoyed all the services and amenities that we provide to you. We strive to have heartfelt hospitality and as management we are happy you got to feel that. We would love to have you stay here again soon. Thank you so much for staying at our hotel. We wish you the very best in your endeavors. Take care!
By for one of the best Best Westerns Plus we've ever stayed at. It was very hot (103) the day we got to St. George. We were greeted by friendly staff who gave us a goodie bag with 2 bottles of ice cold water. Check in was easy and fast. Our room was cool and AC worked very well. Room was spacious, clean and comfortable. The hotel has a Wind Down Hour in the hour with drinks, non-alcahol and beer and wine. There was a well stocked salad bar and a nacho bar. We were able to make a dinner out of it and not venture out into the heat to find a restaurant. Breakfast was excellent. All the usuals (scrambled eggs, meat, potatoes etc) were avaiable along with omelettes cooked to order. We highly recommend the Best Western Plus Abbey Inn in St, George, Utah.
Thank you for completing the survey regarding your recent stay at our property. It really helps our brand when you leave reviews on TripAdvisor. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Clean, lighted and inviting lobby with sitting area & coffee machine. Front desk staff are all very polite and helpful . The breakfast was great. On a Saturday, there was an egg station to customize your eggs. A great spread of breakfast items. I found the market convenient when I was hungry. Rooms are very clean and beds are comfortable. Just minutes away to shopping and restaurants by Uber. Several fast food restaurants walking distance from the hotel. I loved my stay. I stayed 1 night before hiking the canyons and chose to stay in this same hotel for 2 more nights a week later.
Thank you so much for taking the time to leave us this review from TripAdvisor. That really goes a long way in growing our brand at our hotel. We are so glad you stayed here and we would love to have you come back and see us again soon. Cheers!
The Abbey was a wonderful hotel to stay in St George. Every one in the hotel were very nice , cheerful and helpful. The free morning breakfast was great! Great omelets!! We would definitely stay again if or when we come back to St George. We loved st George!
LindafQ9714NF, Thank you so much for taking the time to leave us this review from TripAdvisor. That really does go a long way in growing our brand. We are so glad you were able to have such a wonderful experience at our hotel. We would love to have you come back and see us again soon. We wish you the very best in your endeavors. Thank you so much for staying at our hotel!
I was in town for a conference - this was one of the hotels in the hotels in the room block. Easy access, restaurants walkable - beautiful scenic area. The desk clerk Garrett was very personable - my room was a family suite - in a separate building. The room was great 2 TV's and a fireplace - very well laid out. The staff was very welcoming to our group - additional welcome amenities. They served a daily breakfast near the lobby - it was good. A couple of things I noticed that needed to be addressed - finger prints on the windows, 1 ply toilet tissue (should of been 2), could not located the tissues at all. A nice touch would of been some bottled water. The staff was very in tune with the customer. I liked the shampoos and conditioner in the shower. Frankie the driver/maintenance was great very friendly and wanted the guest to be taken care of. My bathroom also had a jacuzzi. All in all a great stay. Keep Up the Good work. If back in St. George I will stay here. Nice to deal with people who understand what real hospitality is.
640michaelv, Thank you so much for taking the time to leave us this review from TripAdvisor. That really does go a long way in growing our brand. Thank you so much for your feedback, we will be using your feedback to help provide better service for future guests to come. We do strive to provide heartfelt hospitality and we are glad you were able to feel our efforts . We would love to have you come back and see us again soon. We wish you the best in your endeavors. Thank you!
This stay continues to confirm why I exclusively look for Best Westerns wherever I go. The rooms were clean, and beautiful. The breakfast was phenomenal, a huge out to the management, the cooks, the servers , we were very impressed. Thank you Best Western for always taking care of us. We are always greeted with water bottles and treats.
Stay568542, Thank you so much for taking the time to leave us this review from TripAdvisor. That really does go a long way in growing our brand. We strive to provide heartfelt hospitality at Best Western. We are thankful for your loyalty to the brand. We would love to have you come back and see us again soon. We wish you the best in your endeavors. Take care and thank you for staying at our hotel.
The beds were the most comfortable of all of the Best Western Hotels I have stayed at. The check-in process was quick and the staff was welcoming and pleasant. All staff was welcoming and smiled and said hello as we passed them. Excellent end to a 10-hour driving day! Unfortunately we were unable to get breakfast on our way out but it looked and smelled wonderful
Thank you for completing the survey regarding your recent stay at our property. It really goes a long away in helping grow the brand at our property Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. You'll have to come back and try our breakfast, it is really good!
After a day in Zion Park, we chose the Abbey Inn for our stay as we traveled south to Vegas. What a pleasurable experience that was! We arrived just as they started their afternoon Unwind with free drinks, salad and nachos. Our room in the South tower was so quiet, clean, comfortable and spacious. But the biggest surprise was the breakfast buffet. Wow! Omelette bar and so many delicious food options, it was the best breakfast we have ever encountered.
Thank you Travel07980895671! we are so glad you had a great experience at our hotel. We offer the amenities you mentioned so that you can feel our heartfelt hospitality. We would love have you come back and see us again. We wish you the best in your endeavors and thank you for your review you sent us. It really does go a long way in growing our brand. Take care!
The staff and breakfast are really something special! EVERYONE says hello and smiles. The breakfast includes a made-to-order omelet station, GOOD biscuits and gravy, waffle makers etc. On this trip the hotel had a complementary salad, soda and beer/wine bar in the evening.
Thank you so much for taking the time to leave us this review from TripAdvisor. It goes a long way in helping grow the brand at our hotel. We appreciate your positive feedback to our breakfast team. They work so hard! It is so amazing you plan trips with us in mind and we thank you dearly for your loyalty. We can't wait for your next getaway and thank you so much for your stay. We wish you the best in your endeavors. Take care!
My wife and I feel that Abbey Inn is the best place to stay in St. George. We have stayed there several times, and it is always a good experience. The rooms are clean and well-kept. The staff is always responsive and helpful. The location is ideal for restaurants and other activities.
DavidIE4487OP, thank you so much for taking the time to leave us this review from TripAdvisor. It really goes a long way in growing our brand! We are honored that your opinion is that we are the best place to stay in St.George. We strive to provide heartfelt hospitality and are happy to serve you. We would love to have you stay with us again in the future. We wish you the best in your life endeavors. Thank you so much for staying with us!
I felt very welcome when arriving at the hotel. People were very enthusiastic and also our pet, a Golden retriever, was very welcome. No need to report the dog before our arrival. Although we didn't have time to use the pool area I checked and it looked very nice. Breakfast was just that bit more you usually find.
Thank you so much for taking the time to leave us this review from TripAdvisor. That really does go a long way in growing out brand. I am so glad you and your golden retriever had a wonderful experience at our hotel. We would love to have you come back and see us again. We wish you the very best in your life endeavors and thank you so much for staying at our hotel.
fantastic, we enjoyed the stay, and we will be back. the breakfast is great and can meet everyone's wants and needs. The happy hour is a great touch and it was enough to satisfied us for dinner. We would recommend any traveler going thru St George t stay at The Abby In Best Western
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Outstanding, highly recommend!!! One of the most exceptional Best Western Plus Hotels I have stayed at! Friendly, helpful staff. Room came complete with a dog bed, bowls, a toy and treats. Wine, beer, salad bar and nacho bar upon arrival and the most amazing breakfast selection including an omelette bar. Nothing but great service all around!
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If you are going to Tuacahn, this is a great location. Close, but not too close to the freeway and lots of dining options nearby. They have a cook who makes fresh omelettes at the breakfast. The front desk staff are always friendly and helpful.
285Mikeg thank you so much for taking the time to leave us this review from TripAdvisor. That goes a long way in growing the brand at our hotel. I am so glad you had a superior experience with our hotel breakfast. Those omelets are yummy! We would love to have you come back and see us whenever you need a getaway to Tuacahn again. We wish you all the best in your endeavors. Take care!
We have been touring on a Harley for 21 days. This was the absolute best of the Best Western Plus we stayed at. Spacious ,clean, sooo comfortable, great pool and happy hour, FANTASTIC staff. The best breakfast in 21 days with fresh super variety.
2bhungry, thank you so much for taking the time to leave us this review from TripAdvisor. That goes a long way in growing the brand at our hotel. I am so glad you had a superior experience with our hotel breakfast. Those omelets are yummy! I am glad you enjoyed the pool and happy hour too! We would love to have you come back and see us whenever you need a getaway on your Harley again. We wish you all the best in your endeavors. Take care!
This hotel exceeded my expectations. Receptions desk friendly and knowledgeable. COMFORTABLE mattresses. Amazing breakfast. Took advice of Italian Resturant across the stress---outstanding choice. Small but great fitness center.
Allisonmprendergast, thank you so much for taking the time to leave us this review from TripAdvisor. That goes a long way in growing the brand at our hotel. It is awesome to see our staff help you to have your expectations exceeded. I am so glad you had a superior experience with our hotel breakfast, fitness center, and comfiness with your bed. We would love to have you come back and see us whenever you need a getaway to again. We wish you all the best in your endeavors. Take care!
All staff members were wonderful, friendly, personable, and professional! Very comfortable rooms and handicap room is setup just great for a WC guest. Breakfast is just outstanding! Eggs to order and many prepared items with make your own waffles to the fresh fruit bar is just outstanding to start the day. Very clean facility with ample parking. Close to many establishments, as grocery store, restaurants and a great location to the national parks.
Thank you so much for taking the time to leave us this review from TripAdvisor. It really goes a long way in growing our brand. We appreciate you feedback and we are glad you had a comfortable experience while you were here. We would love to have you stay here again. We wish you the best in your life endeavors. Take care and have a good day!
Excellent hotel. Large room size. Well appointed bathroom. Great shower. Super comfortable beds. Plenty of electrical outlets. The free breakfast is outstanding. A fair price for a great hotel stay. Book your room here - you won't be disappointed.
Thank you so much for taking the time to leave us this review from TripAdvisor. It really goes a long way in growing our brand. We appreciate you feedback and we are glad you had a comfortable experience while you were here. We would love to have you stay here again. We wish you the best in your life endeavors. Take care and have a good day!
The best breakfast we've had for this level of hotel. Made-to-order omelettes, chicken-fried-steak, real scrambled eggs (not the typical, water-filled kind), biscuits and gravy…these were just some of the breakfast options that stood out as a level above the rest. Room was clean and beds were comfortable.
PeggyrA1452WD thank you so much for taking the time to leave us this review from TripAdvisor. That goes a long way in growing our brand. We strive to provide superior service and heartfelt hospitality. I am so glad you felt that and had a great hotel experience with us. We would love to have you come back and see us again whenever you need a getaway in Southern Utah. We wish you the very best in your endeavors. Take care and thank you for staying at our hotel.
Our stay at the Best Western Abbey Inn in St George was great. A very clean and comfortable room; provided coffee (yay!), had a fridge WITH freezer (yay!), bed was comfortable, shower was perfect, all staff were very accommodating, friendly, respectful, and professional.
I am so glad you stayed at our hotel. Thank you so much for taking the time to leave us this review from TripAdvisor. That goes a long way in growing the brand of our hotel. We would love to have you staying at our hotel again in the future. I loved reading your review and seeing all the "Yay's! We wish you the very best in all your endeavors. Take care!
Could not have asked for anything better. To us, everything was perfect including price, room design, breakfast, cleanliness and friendly staff. It had a beautiful pool with lots of lounge chairs even though we able to take advantage of it this time.
Thank you so much for staying at our hotel. Also thank you for leaving this great review from TripAdvisor. That really goes a long way in the growth and reputation of our brand. Its nice to get a compliment on the room design. We have done lots of renovations recently and its great to see our guests liking the new look. We would love to let you know you are welcome back here anytime you need a get away in St.George UT. Thank you so much we appreciate you. We wish you the best in all your endeavors. Cheers!
The staff is very helpful, the room is clean, breakfast is awesome. Love that they have a welcome bowl of dog treats and toy waiting in the room for our dog! Excellent! Strongly recommend and will book this Best Western hotel again when we back visit
angier489 thank you so much for taking the time to leave us this review from TripAdvisor. It really helps the brand at our hotel to grow. We appreciate your stay at our hotel as well. I am glad we were able to give you a good experience. We would love to welcome you back to stay with us again anytime. We wish you the very best in your life endeavors. Take care, thank you.
Good stay although a lick of paint would not go amiss. Excellent, well trained, friendly staff who go out of their way to help. Comfortable beds, good shower and wifi. Excellent parking and a/c kept the room at a decent temperature considering it was 110f outside. Good location and easy to find. Close to everything.
989bobk thank you so much for taking the time to leave us this review from TripAdvisor. It really helps the brand at our hotel to grow. We appreciate your stay at our hotel as well. I am glad we were able to give you a good experience. We would love to welcome you back to stay with us again anytime. We wish you the very best in your life endeavors. Take care, thank you.
I was a guest in your hotel from Friday July 19, through Monday July 22, 2024. My two kids and I had a wonderful experience staying in your hotel. We enjoyed the pool several times and the breakfast was fantastic! But the best part of our experience was what happened following our stay. I live in Farmington, Utah. We made it back home Monday night. As I was unloading our luggage I opened my purse, pulled out my Airpod case and opened it up and my Airpods were missing! I looked through all of my stuff. Then I searched for them using the "find my device"feature on my phone. While my case was in Farmington, my Airpods were still in St. George. I was so disappointed and resigned that I would probably never see them again. It was all the more disheartening because they had been a hard earned gift from my student council children. The next morning (today!) I decided it was worth calling the hotel to see if they were in my room (222). McKay answered the phone. He was extremely professional and positive on the phone. He said he would look for them and placed me on hold. When he returned to the phone he said he HAD them! They were in lost and found and were pinging (because I was calling them). He asked if I live near St. George and when I said I live in Farmington and won't be back to St. George until September he said he could ship them to me using the credit card on file with my hotel account. I was amazed! Congratulations on hiring people who understand quality customer service and integrity! This experience has given me hope for our world. McKay isn't the only hero in this story. Whomever cleaned our room and found the Airpods and had the strength of character to return them deserves much praise. I am so thankful to them both. I hope there is an incentive or reward program available to employees who exceed expectations because I know both McKay and the other employee are very deserving. Do whatever you can to keep such good staff! With Sincere Gratitude
512audreyv this is actually McKay from the hotel. I am the Operations Manager on the property. Thank you so much for making me feel special and appreciated. I was so glad to have found those Airpods for you. They are very expensive! Thank you so much for taking the time to leave us this review from Tripadvisor. It really goes a long way in growing the brand at our hotel . Thank you for telling us what you liked while you where here. It helps us understand how to make futures guests happy as well. We would love to have you stay here again. We wish you the best in your life's endeavors. Take care. Thank you for staying at our hotel and you were so nice to work with. You are kind. Cheers!
We will be back. Hotel is clean, comfortable, with excellent free breakfast, pool and jacuzzi. We appreciate the staff who are friendly, welcoming. Location is great for restaurants and not far from Tuacahn. Special shout out to employee, Betti, who greeted us in morning when outside having breakfast. He asked about our stay, made sure we knew about ammenities, like free bicycles, and treated us like family.
lisadZ2360DT Thank you so much for taking the time to leave us this review from Tripadvisor. It really goes a long way in growing the brand at our hotel. We are so happy at Beti and how he impacted your stay. He is a good man and we appreciate his dedication. Thank you for telling us what you like while you where here. It helps us understand how to make futures guests happy as well. We would love to have you stay here again. We wish you the best in your life's endeavors. Take care. Thank you for staying at our hotel.
Would I recommend this place, absolutely, overall, it is very clean and comfortable. Staff was excellent, especially those taking care of the breakfast. The only negative thing would have to be the curtains. Because of the AC unit being on the same wall as the window, curtains could not be closed the whole way. I have been to other hotels that have the same set up and they adjust the curtains to the unit so they could be closed.
Thank you so much for staying at our hotel. We appreciate the time you took to leave us this review from TripAdvisor. That does go a long way in growing the brand at our hotel. I see what you mean about not being able to close the curtains due to the A/C. You should have been able to close the black our curtains, but the clear see through sheers curtains do get blown by the A/C unit. I am happy to say over the next few months we are replacing our curtains entirely. We hope you will consider staying with us again in the future. We would love to see that. We wish you the best and thank you so much for everything. Take care.
Staff were excellent. The 5-7 little meet and greet was fun, nacho bar, salad bar with free drink. Breakfast was the best we have ever had. Fantastic buffet with omelette station made to order. Fresh cut fruits Grits, Home style potatoes, Biscuits and gravy
I am so glad you enjoyed your stay at our hotel. Thank you so much for taking the time to leave us this review from TripAdvisor. That does go a long way in growing the brand at our hotel. We strive to provide you with a superior guest experience and the amenities at our hotel. I am glad to see the amenities were a big part in you enjoying yourself at the hotel. We would love to have you come back and see us again soon. Take care!
Stayed there on our way to Montana and liked it so much that we stayed there on the way back. Customer service was very friendly and helpful. Breakfast was great and the pool was refreshing after a long car ride. Great dog friendly options too.
Thank you for completing the survey regarding your recent stay at our property. Thank you for logging onto Tripadvisor, that really goes a long way in growing the brand at our Best Western hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We wish you the very best in all your endeavors. Take care!
The rooms are great. The breakfast is amazing! The staff are friendly. We loved that they have a “hydration station” where we could fill our water bottles. Every possible thing was done for our comfort. We don't usually love most best western hotels and have had some bad experiences with some of them…but this one is one of the best hotels we have stayed and and we always try to stay there when we are in St . George!
Thank you so much for taking the time to leave us this wonderful review from TripAdvisor. It really goes a long way in growing the brand of our Best Western. We strive to give you heartfelt hospitality because we care about you! We would love to have you come back and see us again whenever you need a getaway in our area. We wish you the very best in the endeavors in your life. Thank you for everything and take care!
We are so sad that we could only spend one night here on a long drive home. We were hoping it would be a nicer hotel than your average one and it absolutely was. The rooms were nice, the beds had soft mattresses. The evening “unwind” was an unexpected bonus with a complementary salad bar, nachos and cheese, popcorn and drinks. Good morning complementary breakfast was exceptional compared to many other hotels. We appreciated the made to order omelet bar, the yoghurt bar with many toppings, and the other breakfast fare like hashbrowns, bacon and oatmeal that we enjoyed. Looked nice, but we did not have the opportunity to use it. I hope truly to stay here again in our near future.
T1646SQcolleenb! Thank you so much for your kind words in your survey! Thank you so much for taking the time to leave us a review from Tripadvisor. It really goes a long way in growing our brand. I am glad to see you enjoyed yourself with our many amenities. We strive for superior service and constant innovation. Having a great breakfast and unwind hour is apart of that. We truly wish you the very best in your endeavors and we also look forward to your next stay in the near future. Cheers!
excellent motel, pet friendly, great breakfast buffet. great customer service. good value, clean, convenient will stay here again
Brian! Thank you so much for taking the time to leave us this review from Tripadvisor. It goes a long way in growing our brand. We would love to have you stay here again in the future. We are so glad you enjoyed the hotels amenities. We strive to provide superior service. We look forward to your next visit, and we wish you the very best in your endeavors.
Our stay was made easy due to the kind snd helpful staff, the clean rooms and comfy beds, the cool pool, and the excellent & delicious breakfast ,
Denis! Thank you so much for taking the time to posted this review on TripAdvisor. It really goes a long way in helping our brand grow. We strive to provide a heartfelt hospitality for our guests. Having a great breakfast, clean room, comfy bed, fun pool etc is all apart of that. We are so happy you had a great experience. We would love to have you come back and see us the next time you need a getaway. We wish you the best in all your endeavors, and thank you so much for staying at our hotel. We wish you the best. Cheers!
Clean, spacious rooms with comfortable furnishings and mattresses. Functional room layout and a Dynamite Breakfast with made to order fresh Omelets. “Hot” coffee, multiple kinds, sure to find your favorite. This is definitely my favorite place to stay and it comes at a reasonable price with courteous and efficient staff.
JeffConline! Thank you so much for taking the time to leave us this review from TripAdvisor. It really goes a long way in helping our brand grow! We are so glad you enjoyed the hotel breakfast and other amenities. We strive to provide a superior guest experience and I am so glad you felt that. We would love to have you come back and see us again We wish you the very best in all your endeavors. Thank you so much for staying with us!
Very nice room , very reasonable price compared to further up North. Didn't have much time to explore the area/ town because we traveled and drove long distances from Yellowstone but the room is very nice and comfortable I'd definitely use this hotel as a reference point to visit Zion park but unfortunately we're heading to AZ then TX
I am so glad you found us! Thank you for taking the time to leave us this review from TripAdvisor. It goes a long way in growing our brand! We would love to have you stay with us again if you are in the area. We are happy to help if you go to Zion. We wish you the best in your endeavors, and thank you so much for staying here.
It is always our favorite place to stay. Comfy beds and pillows. Spacious room that are clean and nice. Great breakfast close to many places to eat. Easy access friendly staff. Pool area is clean and nice size. This is always the first place we look to stay when in St. George
deborahsM8938EN!!! Thank you so much for taking the time to leave us this review from TripAdvisor! That really goes a long way in growing our brand. We strive to provide superior service and I glad you were able to enjoy our free amenities. Thank you so much for your loyalty, and for considering us first in your search for lodging. We wish you guys the best in your endeavors and look forward to serving you again in the future. Take care!
Very nice hotel, not too far from Las Vegas when heading back east. Room was in adjacent building, very close to main office. Room with pull out sofa was a good space. Breakfast was good, well stocked. We only stayed one night but they have complimentary bikes for guests if you are staying awhile. No complaints.
krisPa! Thank you so much for taking the time to leave us this review from TripAdvisor. That goes a long way in growing our brand. We strive to provide superior service to our hotel guests. Having a clean room, friendly staff, and a great breakfast as all apart of that service. Come back anything to use the bikes! We would love nothing more for you to come back and stay here again. We wish you success in you endeavors. Take care and thank you so much for your stay.
This is a well-organized hotel with a friendly staff, comfortable beds, a shower which has a grab bar (a must-have as one gets older), a business center and the best hotel breakfast I've ever had. It compares favorably in all ways except the view to the other St. George hotel we stayed at, the Inn on the Cliff.
tomrT3284GN! Thank you so much for taking the time to leave us this review from TripAdvisor. That goes a long way in growing our brand. We strive to provide superior service to our hotel guests. Having a clean room, friendly staff, and a great breakfast as all apart of that service. We do have grab handles in nearly all our rooms. We would love nothing more for you to come back and stay here again. We wish you success in you endeavors. Take care and thank you so much for your stay.
Best hotel experience ever! You will not be disappointed. Clean, comfortable, quiet rooms; friendly, competent, efficient staff; excellent amenities.
968cheryl! Thank you so much for taking the time to leave us this review from TripAdvisor. That goes a long way in growing our brand. We strive to provide superior service to our hotel guests. Having a clean room, friendly staff, and a great breakfast as all apart of that service. We would love nothing more for you to come back and stay here again. We wish you success in you endeavors. Take care and thank you so much for your stay.
Clean rooms, friendly staff, nice location, and the very best included breakfast I have ever had at a hotel. We will keep coming.
Experience1925122! Thank you so much for taking the time to leave us this review from TripAdvisor. That goes a long way in growing our brand. We strive to provide superior service to our hotel guests. Having a clean room, friendly staff, and a great breakfast as all apart of that service. We would love nothing more for you to come back and stay here again. We wish you success in you endeavors. Take care and thank you so much for your stay.
This place is very nice. Enjoyed our stay and employees are excellent. We'll be back! My wife loves the jetted tub! Places centrally located. You can visit quite a bit of Zion national Park from the south entrance to the east entrance and close enough to C ok Google edar City as well.
Busterman33, thank you so much for taking the time to leave us this review from TripAdvisor. It really goes a long way in growing our brand. More importantly I am so glad you enjoy your stay at our property. We love our states National Parks and good for you for going to Zions and enjoying that park's beauty. We strive to have heartfelt hospitality and we would love to have you come back and see us the next time you need a getaway. We wish you success in your endeavors. Thank you for everything. Take care!
I have been frequenting this hotel for over 25 years and have come to celebrate anniversaries and famlily vacations. I have felt that I have always been reasonable accomodated after mentioning to the hotel staff any issues I have had. They have been prompt to these request.
Jegger_knickerbocker thank you so much for taking the time to leave us this review from TripAdvisor. It really goes a long way in growing our brand. Even more importantly thank you so much for your loyalty staying at our hotel over the past 25 years. We are so lucky! We love and appreciate all our guests and if there is every anything wrong during your stay we have a satisfaction guarantee. We will do all we can to make things right if something is wrong. We love having you at our hotel and you know you are invited back anything you need a getaway. We wish you the best. Cheers!
Our stay was less than 12 hours, on the way to Zion NP, so we didn't experience all of the amenities. The room was up to date and comfortable. The breakfast was impressive, with homemade oatmeal and omelets on demand among the choices. The staff in that room was very attentive. The location is convenient, not far off I-15. St. George has plenty of restaurants and stores, including a supermarket up the block to stock up on items for your vacation.
Thank you so much for taking the time to leave us this review from TripAdvisor. That really does a lot in growing our brand. One of our company core values is "Excellence in all we do." I am happy to see you were able to receive superior customer service from our entire team. Having a good breakfast; being convenient for you in every way is important to us. Heartfelt Hospitality mindset is what we strive to always have. We would love to have you come back to our place whenever you need to get away. Thank you for your stay and we wish you success in your endeavor's. Take care!
Best Western Plus Abbey Inn was one of the best hotels I've stayed in in a long time. The room was exceptionally clean, which is one of the highest priorities for me. The staff was friendly and welcoming. The early online check-in worked seemlessly, which was really nice because we arrived late, and it only took about 15 seconds for me to grab the key card and be pointed to our room. The breakfast was delicious, and the dining room was clean and well-staffed. The pool looked beautiful, and I wished I had had time to use it. The fitness room was small but adequate. Would highly recommend.
Thank you so much for taking the time to leave us this review from TripAdvisor. That really does a lot in growing our brand. One of our company core values is "Excellence in all we do." I am happy to see you were able to receive superior customer service from our entire team. Having a good breakfast; a fun pool, clean room, and friendly staff is all apart of a Heartfelt Hospitality mindset we strive to always have. We would love to have you come back to our place whenever you need to get away. Thank you for your stay and we wish you success in your endeavor's. Take care!
We were pleased with every aspect of our stay including a delicious breakfast and pool. They even have an evening gathering
Lovely hotel. Everyone we encountered was very friendly and helpful. Hotel is spotless. Rooms are large and very comfy. Towels were soft and fluffy. Breakfasts were amazing and included eggs, potatoes and bacon. Very good blueberry pancakes. They even had an omelette station. We hope to stay longer next time.
Thank you so much for taking the time to leave us this review from TripAdvisor. That really does a lot in growing our brand. One of our company core values is "Excellence in all we do." I am happy to see you were able to receive superior customer service from our entire team. Having a good breakfast; clean room, and friendly staff is all apart of a Heartfelt Hospitality mindset we strive to always have. We would love to have you come back to our place whenever you need to get away. Thank you for your stay and we wish you success in your endeavor's. Take care!
We only stayed one night but I have to say it was a pleasant one! The room is nice, beds were fairly comfortable although mattress was a bit too soft for my liking possibly due to its age or just the style of it. The free snacks and drinks late afternoon were a nice touch. The breakfast was the best we've ever had at any hotel including other Best Westerns… so many choices including a custom omelette station! Great stay, price was very high for this class of hotel, but we did enjoy our stay.
Time Traveler! Thank you so much for taking the time to leave us this review from TripAdvisor. It really goes a long way in growing our brand. I am so glad you enjoyed our complimentary breakfast and the unwind hour in the evenings. Thank you so much for your feedback. By telling us what you liked and how it could be better you are helping us provide a superior service. We would love to have you come back and stay with us again sometime. We wish you success in all you do. Take care!
Our room at Abbey Inn was very clean, comfortable and quiet. The breakfast buffet was excellent and even included a fresh-made omelet station. Very good value overall!
Barb! Thank you so much for taking the time to leave us this review from TripAdvisor. It really goes a long way in growing our brand. I am so glad you enjoyed the complimentary breakfast buffet with the custom omelets. By telling us what you like about the hotel it lets us know what we are doing right. We appreciate your feed back and would love to have you come back and stay here again sometime. We wish you all the very best. Take care!
The Best Western Plus Abbey In is still one of the Crown Jewels of lodging in the St George area. Always a great stay, great staff and amazing breakfast. I stayed here over 25 years ago when it first opened, and I swear it still has that “new car smell” (good thing) even to this day.
Lance thank you so for your kind words. Thanks for taking the time to leave us this review from TripAdvisor that goes a long way to grow our brand. We wish you and your loved ones the very best. We hope for your success in all you do. We look forward to serving you in the future. Thanks for your loyalty in staying at our hotel over the past 25 years. Take care!
Very clean and an awesome staff. Breakfast and Happy hour were a nice tounh. We look Forward to returning.
Thank you so much for taking the time to leave us this review from Tripadvisor. That goes a long way in growing our brand. We are so glad you enjoy our complimentary amenities like breakfast and our unwind happy hour. We would love to serve you again in the future and also look forward to your next stay. Take care and thank you so much for your stay.
Very nice rooms, beds were comfortable. Enough parking space outside. They offer EV charging for extra fee (you gotta download an app). The pool area had only one entrance open, so we had to walk around to get there. Extra pool towels were available right by the pool. This inn has 2 buildings, there are parking lots between them. Some of the rooms are dog friendly. Breakfast area was clean, nice selection. They do rotate it a bit every 2, 3 days. Wifi worked well, TV too.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We would love to have you come back in the future to stay with us. It is our pleasure to provide service to you.
Been here a few time and enjoyed my stay and stayed again while attending a funeral. Great rest after a 5 hour drive from California
Thank you Irocan89, I am sorry about the funeral and hope it was a great service. Thank you so much for taking the time to leave us this review from Tripadvisor. That goes a long way in grow our brand. I am also happy to see that our staff is serving our guests with heartfelt hospitality. That's one of our company core values and its great to see you felt that. By telling us what we did right you are helping us know what we should continue to do for future guests. We would love to have you come back and stay with us again in the future. We wish you and your family the very best. Cheers!
When I need a hotel in St. George this is the place I've been to several times. It has consistently been a pleasant experience there. The rooms are clean and everything works. Overall, the employees care about the job they perform. From the front desk employees, to the kitchen staff, they all take pride in their work. The rooms don't feel like they've been used hundreds of times - they are well maintained.
Thank you Gary so much for taking the time to leave us this review from Tripadvisor. That goes a long way in grow our brand. I am also happy to see that our staff is serving our guests with heartfelt hospitality. Thats one of our company core values and its great to see you felt that. By telling us what we did right you are helping us know what we should continue to do for future guests. We would love to have you come back and stay with us again in the future. We wish you and your family the very best. Cheers!
Upon reservations, we had requested an accessible room and also asked for a room with a hide-a-bed. We were traveling on a government rate, and upon check-in were told there were no accessible rooms, as well as "you got such a good rate and to grant your requests, it will double the price". So the room we would've liked went empty. The rooms were passable as far as cleanliness, but need updating badly. Further, you must request housekeeping by 12 PM, which we did. Returning to our room, it wasn't looked after, and we needed everything replenished. Got told to come to the front desk and they'd see if they had a couple clean towels for us. We did that, and put the dirty ones outside our door. They were there 12 hours later having been there overnight. We were really really disappointed with the overall experience.
Ms Slagowski-Williams, I'm very sorry about the poor experience. I'm researching who you spoke with because our response is not how we train our team. I see the room you reserved was two queens without a sofa bed. The government website doesn't allow you to reserve suites unfortunately. I wish there was a way. We sold out the night you arrived so complimentary upgrades to our rooms with sofa beds weren't available. This isn't due to you receiving the government rate. If the the suite was available, it would have been $30 to upgrade. I'm going to ensure our team better understands how to handle this situation. Would you consider calling us direct to speak with me? I'd love to offer you one complimentary night in the future with an upgrade. Josh, GM
I found the coutesy and frienliness of the staff, as well as the unbelievable variety of the breakfast service, to be' second to none' in my experience! In short, Abbey inn is most professional and couteous above all others in my experience!
Thank you Judgesage so much for taking the time to leave us this review from Tripadvisor. That goes a long way in grow our brand. I am also happy to see that our staff is serving our guests with heartfelt hospitality. That's one of our company core values and its great to see you felt that. By telling us what we did right you are helping us know what we should continue to do for future guests. We would love to have you come back and stay with us again in the future. We wish you and your family the very best. Cheers!
The smoke alarm started chirping. I had to call the front desk. The old guy at the desk tried to fix it but could not. At 1:30 am he finally offered us another room. We were exhausted but had an appointment the next morning and so we did not have much rest. He told us he would discount the rate, but he did not. Also, the air conditioning unit rattled. I had to put a suitcase against it to stop the noise. The place is getting old and they don't seem to be keeeping up on maintenance.
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. I will make sure your bill is discounted. We are so sorry the smoke detector was beeping. I will make sure that it is fixed. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Your satisfaction is our guarantee, is there anything we can do to make things right? If we can be of assistance please call the hotel directly and ask for a manager.
Nice updated motel with great beds & pillows. We appreciated the small coffee area with its own bar sink - not having to use the bathroom vanity. Our room was "pet-friendly" with wood-plank vinyl flooring, very clean. The pup was surprised to find a dedicated pet bed, food & water bowls, and a toy and treats! First time we had encountered this level of accommodation for our pet. Great breakfast bar with cook to order omelets, a wide selection of dishes and plenty of seating. (The chorizo burritos - so delicious!) BW Abbey Inn will definitely be our go to lodging in St. George.
Thank you so much for taking the time to leave us this review from TripAdvisor. It really goes a long way in growing our brand! Thank you for mentioning that you liked the pet accommodations and our breakfast. We strive to provide heartfelt hospitality to our guests and we are so glad you were able to feel that. We would love to have your stay here again in the future. We wish you and your family the very best. Take care!
Convenient location, great staff. We visited the Parade of Homes in St George. The breakfast and Unwind hour were great. Weather was rainy, so didn't use the pool. It was really quiet despite the college teams staying there for swim meet.
Thank you so much for taking the time to leave us this review on TripAdvisor. That goes a long way to help our brand grow! I hope you had a tons of fun at the Parade of Homes. Thank you so much for choosing to stay with us. We would love to have you come back and stay with us in the future. Thank you for your compliments to our breakfast and unwind hour. By telling us what you liked it goes on to help us know how to please our hotel guests in the future. We are grateful once again for you and we wish you and your family the very best.
This Best Western Plus is amazing. The staff is awesome and very helpful. Check-in was a breeze. The rooms are large, clean and nicely furnished … and the beds very comfy … and just an overall feeling of “being a step above”!! The gym was a nice large, very clean room with cardio equipment and weights… and I could do a nice workout after a long day of driving … there was an awesome outdoor pool that I did not get to try this visit but it looked very inviting and I hope to try it on my next visit. The breakfast was incredible … and they had an “omelet guy” who was making omelets to order … they were GREAT!! This is my favourite Best Western Plus.
Sandra thank you so much for taking the time to leave us this review on Tripadvisor! That really goes a long way in growing our brand. We are so glad that your felt we were "being a step above." We strive to provide superior service to our guests so you can create fond memories like you did. We would love to have you stay at our hotel again whenever you need us. We hope to be a home away from home for you. Thank you again so much for staying with us and leaving this review. We wish you and your family the very best.
We were visiting the temple and stayed at this beautiful hotel. Everything from check in to check out was awesome. The breakfast has many hot and cold choices and they are very good. Would definitely stay here again. Awesome experience.
Thank you so much for taking the time to leave us this review from TripAdvisor. Reviews like yours go a long way in helping our brand grow. We are so happy that you had a memorable experience with us. We love the new temple in our area. We would love to have you come visit our hotel again whenever you need a place to stay in St.George Ut. We wish you and your family the very best. Take care, thank you!
Whenever we are in St. George, we only stay at the Best Western Abbey Inn. It is such a great hotel! I always know what my room will look like. Everything is top notch! I highly recommend the Abbey Inn!
Thank you so much for taking the time to leave us this review on Tripadvisor. That goes a long way in helping our brand grow! We appreciate your loyalty and for staying with us all the times you have before. We strive to provide a superior service to our guests like yourself and build lasting relationships. We welcome you guys back anytime and we are glad you feel at home with us. Thank you for everything and we wish you and your family the very best!
Clean room & very comfortable bedding. Good option of tv channels. Nice smelling soap. Great tea selection at breakfast. Very satisfied overall. Better than the other motel I stayed at recently on the same street.
We are so glad you enjoyed our hotel. We strive to provide you with heartfelt hospitality. Thank you for taking the time to stay here and leave a review On TripAdvisor. Reviews go a long way to help our brand. We would love to have you come back here again to stayover. Take care and we wish you the very best.
Great room and bed marred by some unexpected service issues resulting in a 3-star versus 4- or 5-star rating for our 3-night stay. We were attracted to this hotel as frequent Best Western guests, and based on its many listed amenities. The staff were friendly, the complimentary evening reception great, and the bedding very comfortable. Unfortunately, the hotel didn't deliver on its "let us know if you need anything" promise by not changing our used towels, after 2 nights, as we requested and acknowledged by hotel staff. (After being gone all day, we returned to a bath full of towels, as in the photo, and had to re-ask for towel delivery.) Due to time, we skipped a made-to-order omelet our first morning; unfortunately, on our day 2, while the omelet station was set up, the maker was missing in action throughout our breakfast; on day 3, the station was gone altogether. If a hotel is asking guests to take the time to notify staff of room needs (like fresh towels) and advertises "made to order omelets," it needs to deliver. Two other issues: the pool/hot tub opens 8AM each day, but was completely out of towels our final morning, necessitating tracking down staff to ask. A hotel that lists its pool as open at X time should be ready to receive guests at that time. Lastly, the hotel's main building rear guest door (facing Main St.) was unlocked during the night, not requiring guest card access. This is a safety/security issue.
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. The service issues you brought to our attention are things we can correct. We will do better at servicing your towels at your request. The omelets are very popular but are not a daily breakfast option. Maybe it is something we can do in the future is to offer them everyday but for right now they are offered weekly. I will let our team know about stocking our pool towels when the pool opens. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Is there anything we can personally do to make things right? If we can provide any assistance, please don't hesitate to contact us directly at 4356521234.
Stayed here with a huge group for my kids sports tournament. Clean Hotel in a nice area, friendly staff, and everything is close by and walking distance. Breakfast was amazing. Beds were very comfy, best sleep I had. Highly recommend staying here.
We are so glad you and your sports group were able to come stay with us. We would love to have you come back in the future! We strive to give you heartfelt hospitality and superior service. Having a clean hotel, friendly staff, yummy breakfast, and comfy beds are all apart of that. We wish you and the high school kids the very best. Take care!
My husband and I only stayed here for one night. Our flight was cancelled from Cleveland and we had to book with another airline which caused us to get into Vegas later then planned. When I called the Hotel they told me not to worry. I have a room. I called back on our way there to let them know we would be there by midnight. When we showed up we had a room. I think it was the last one. I was so glad that I called and that they held our room. There was someone in the lobby looking for a room, if we didn't show up at midnight, I think we may have lost our room. Thank you for holding it. Check in and check out was easy. The room was nice, the only think it was right across from the ice machine and someone thought filling up there cooler at 7am was a good idea. The breakfast in the morning was good, they even had an omelette station. We would stay here again, I would just not stay in room 335.
We are so glad that we were able to serve you. It can be difficult to get a quiet room when you are one of the last reservations to arrive. We try and give our the noisy rooms last or if possible not at all. Thank you for your patience and understanding. We strive to give you and everyone heartfelt hospitality so you feel this place can be your home away from home. Thank you so much for staying here and for your review. We wish you and your family the very best! Take care!
The best hotel in St. George, UT! Staff is excellent to work with in resolving any issue. They were prompt and courteous. We have always enjoyed our time when visiting St. George. I would definitely recommend to anyone.
We are so glad you enjoyed your room and our hotel amenities. We strive to provide superior service to all our guests so they feel like they are right at home. We welcome you back anytime and hope you had a ton of fun golfing. We look forward to your next stay. Take care and we wish you and your family the best.
Very comfortable suite with real shower and separate jacuzzi. The breakfast was excellent with an omelette station and good variety of food options. Central location from airport and golf courses. I will definitely stay there again
We are so glad you enjoyed your room and our hotel amenities. We strive to provide superior service to all our guests so they feel like they are right at home. We welcome you back anytime and hope you had a ton of fun golfing. We look forward to your next stay. Take care and we wish you and your family the best.
We wanted a place for a night or two where we could rest up and clean up after a week of exploring Utah's canyons. And we wanted to be relatively close to the airport in Las Vegas (For our purposes, a two-hour drive was close.) We didn't need anything fancy, but we needed a place that was clean, efficient, comfortable, and reasonably priced. This place checked all boxes.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We wish you and your family the very best!
An ok hotel. Stayed here for two nights to be convenient to meet our Backroads group. Hotel is very tired and in need of major renovations. Rooms were ok, clean but very worn. Rugs in hallways were disgusting. Breakfast was ok. Best part was how close it was to the center of town and some really nice restaurants. I would not stay here again and would check out other hotels.
Thank you so much for staying at our hotel and for taking the time to leave us this review on Trip advisor. I did want to give you some great news. As of this week we have started on some major renovations. We are complete tearing out and changing the carpets throughout our hotel. The carpet in the hallways and guests rooms was getting dated and worn down. We hope you can come back and see them for yourself the next time you are in town. The renovations will make our hotel look new. We appreciate your feedback and hope to see you again soon. We wish you and your family the very best!
The vip room was truly amazing with the jetted tub. Breakfast buffet was excellent and unwind hour is a plus which includes salad bar ,nachos and popcorn also first beer or cup of wine is complimentary
We are so glad you were able to enjoy the best room in our hotel. Thank you for complimenting us on our amenities and for staying at our hotel. We try to be a home away from home for our guests and we glad you had a great experience at our hotel. We hope too see you again and thank you for your loyalty. You guys are welcome back here again anytime. Take care and we wish you the very best!
We were on the road to Los Angeles from Idaho, just wanting to spend a night but weather dictated we stay an extra. This hotel made that a pleasure! The usual motel breakfast was far exceeded with omletes made to order. Yum. At cocktail hour, one can grab a free drink as well as a free salad bar. Rooms were clean and comfy. Staff cordial. Oh, and complimentary charging for a vehicle! All is in s cute town. Good luck in bad weather for us.
Thank you so much for taking the time to shout us out on Tripadvisor. That goes a long way in aiding our future success as a hotel. We strive for superior service and by providing you with lots of amenities ensures you get the most for your buck. We hope you come visit us again the next time you are in the area. Take care and we wish you and your family the very best!
The eggs cooked to order as well as the fully loaded omelet bar was like the icing on the cake to all the other fantastic hot breakfast item choices. The gluten free options available for my wife, who suffers from Celiacs Disease therefore having a severe gluten allergy, was very much appreciated and the staff was so courteous and kind. The breakfast area was clean and fully stocked with an awesome variety of hot and cold choices. Yogurt bar looked fantastic, although we were too full to try it. Coffee choices were awesome and, again, staff was awesome!
Thank you for completing the survey regarding your recent stay at our property. Thank you for complimenting our breakfast team and their efforts. They work so hard to provide superior service for our guests and they will appreciate this shout out in your review! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
This hotel has modern rooms and service is great. The breakfast is very good and the omelette chef made it excellent. The hotel is located close to the city with it restaurants and sites. It is very close to the freeway.
Thank you Craig for staying at our hotel. We are so glad you were able to enjoy all our hotel's amenities. We strive to be excellent in all we do. We are so glad you were able to witness than and enjoy your stay. We hope to see you again, and we wish you and your loved ones the very best. Take care!
best hotel breakfast in town. our family has always enjoyed staying here. weekday rates were great. would recommend this hotel to others. was a short trip but hopefully we'll come another time and be able to use other amenities provided by this hotel.
The best place to stay. Rooms are spotless, very friendly staff, plenty of parking, great pool, exercise room, and the best free breakfast in Utah, hands down! Coffee is wonderful, scrambled eggs, bacon, sausage, biscuits and gravey, waffles, burritos, sausage and egg muffins, fruit of all types, juices, espresso machine. Oh, and they have a happy hour with drinks and goodies M-Th in the evening. Out of this world.
Thank you so much for your compliments to our property. Thank you so much for sharing your joy for the amenities that are included with your stay. We hope you know you are welcome back here again anytime you are in the area. We strive to provide you with heartfelt hospitality. We hope that our guests can find a home away from home experience while they are here. Thank you so much for posting this review on Trip Advisor as well. It really helps grow and market our Best Western Hotel. We wish you and your family the very best and hope you know how appreciative we feel for your review.
The Best Wester Pus Abbey Inn was not only affordable but very enjoyable! The staff are kind and helpful, especially when I locked myself out of my room. The breakfast was the best breakfast I have seen at a hotel. There was lots of variety and choices which is nice when you stay a few days or have picky eaters. There is something for everyone. The make your own omelet was delicious!
Thank you so much for your compliments to our property. It is awesome we were able to feed your picky eaters!! We hope you know you are welcome back here again anytime you are in the area. We strive to provide you with heartfelt hospitality. We hope that our guests can find a home away from home experience while they are here. Thank you so much for posting this review on Trip Advisor as well. It really helps grow and market our Best Western Hotel. We wish you and your family the very best and hope you know how appreciative we feel for your review.
We selected this property based on the many reviews we had read, and it did not disappoint. It was great in every way, from the friendly check-in, clean, large room, free snacks and drinks for Happy Hour, and very extensive breakfast which included made-to-order omelets. This will be our go-to property whenever we travel through St. George.
We are so glad to have exceeded you expectations. Thank you so much for taking the time to leave us this great review. It helps us grow and know how to please our guests. We appreciate your loyalty and look forward to your next stay here. Be sure to take advantage of our rewards program to earn free nights stay and so you can be involved in all our properties promotions. Thank for everything!! Take care and we wish you and your family the very best!
Types the front end management wasn't rund and dismissive. The first room wasn't wrong. The second room smelt like they had just gotten done giving some one a perm. By the the time I got to the 3 room I had lost all of my fight and just stayed there.
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
This hotel far exceeded our expectations. My husband and I stayed in the Executive Suite as a mini getaway. It was beautiful, clean, and comfortable. The staff were all friendly and happy. We had an appointment in the early afternoon and the staff allowed us a late checkout. It was a great stay and we would absolutely do it again someday.
Thank you so much for your compliments to our property. We hope you know you are welcome back here again anytime you are in the area. We strive to provide you with heartfelt hospitality. We hope that our guests can find a home away from home experience while they are here. Thank you so much for posting this review on Trip Advisor as well. It really helps grow and market our Best Western Hotel. We wish you and your family the very best and hope you know how appreciative we feel for your review.
This was the best hotel of my recent multi-state, 1,200-mile trip. Clean as a pin, wonderful pool, breakfast (with Gluten Free option for celiacs) and a fun wind-down happy hour with snacks and drinks. Stay here!!
Thank you so much for your compliments to our property. We hope you know you are welcome back here again anytime you are in the area. We strive to provide you with heartfelt hospitality. We hope that our guests can find a home away from home experience while they are here. Thank you so much for posting this review on Trip Advisor as well. It really helps grow and market our Best Western Hotel. We wish you and your family the very best and hope you know how appreciative we feel for your review.
Our Corvette club goes to St. George, Utah, a couple of times a year to attend shows at the Tuacahn Center for the Arts. This was our first time staying at the BW Plus Abby Inn, and it won't be our last. Everything from the people behind the desk, the cleanliness and size of the rooms, the pool and fitness room, and above all the complimentary breakfast spread. Omelets cooked to order, fresh fruit, and all the trimmings. They also have a complementary salad bar between 5-6pm, with one free beer or wine and other drinks too. It was a great stay. We, as a club and individuals, will be coming back to the BW Plus Abby Inn. In addition to all of this the rates are better than the other hotels that we stayed at in the past.
We are so happy that you guys were able to enjoy the many amenities that our hotel provides. We are happy your Corvette Club had a memorable trip. I wonder how many rooms you guys booked this year? Be sure to call our hotel back and ask about group rate prices. Our number is (435)-652-1234. We appreciate you loyalty and hope to see you guys here again. We will continue to strive to provide heartfelt hospitality to you and your families. Take care and we wish you all the best.
My wife and I have stayed in other hotels, but this one was at the top. Everything was perfect in regards to the condition of the room. The bathrooms were clean and the bed was very comfortable. My wife slept like a log. The buffet breakfast was a homerun. They had everything you could imagine from customized omelette pastries, and make your own Belgium waffles with a medaly of fresh fruit.
We are so happy that you enjoyed your stay at our hotel. We strive to provide everyone with heartfelt hospitality and there are many things that went well for you while you were here. We appreciate your loyalty and hope to see you again anytime you are in the area. Take care and we wish you and your family the very best.
Best Western Plus Abby Inn is an excellent choice if you are looking for a place to stay. It's clean, the price is right, the staff is very friendly and the breakfast is amazing! When we travel we always make plans to stay at this hotel. I highly recommend this hotel.
Thank you for you stay at our hotel. We are so thankful for your business and that you recommend us to others. Thank you also for this review on Trip Advisor. That really helps us out a ton. We hope you know you are always welcome here. We strive to make this place a home away from home for you. We wish you and your family the very best. Take care!
Best value and first class property. One of the best hotels I have stayed in. Staff was very friendly. Breakfast and relax hour selections were above average. Everything was better than what was advertised. This hotel would be my first choice when going back into the ST George area.
We are so happy that you enjoyed your stay at our hotel. We strive to provide everyone with heartfelt hospitality and there are many things that went well for you while you were here. We appreciate your loyalty and hope to see you again anytime you are in the area. Take care and we wish you and your family the very best.
The internet never worked. I contacted the concierge, and they told me to call a phone number that was on the back of the card they provided for the internet access instrucions, nobody ever answer that phone. Then i went to the front desk and the guys there said the same thing, that they are not capable to provide help. This level of service doesnt make sense. It is like i dont have water or ac in my hotel room i paid and the hotel command me to contact the plumbing service or an ac technician. Do you see the nonsense? Is this the level of service you are offering?
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, We take responsibility and would like to apologize for not exceeding your expectations. Our level of service should have been much better. Especially with regards to the internet problems you experienced. We should have been the ones to try and connect you with our tech company we have to help with internet issues. We are sorry we made you be the one to call them. We should have done that. We will follow up with them and see why they did not answer your phone calls because they could have helped to fix the problems you were having. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
We have been loyal guests of the St. George Best Western Plus Abbey Inn for easily over 25 years. The property and rooms are well maintained, the complimentary, very generous full breakfast has so many options that everyone is always happy, the staff are extremely helpful and friendly. Stay here; you can't go wrong.
The Abbey Inn will NEVER disappoint! Staff is ALWAYS friendly, and hotel is ALWAYS clean. They seriously serve the BEST breakfast in town, and I've stayed in many different hotels in St. George over the years. The breakfast makes you feel like you're eating at home.
My family and I traveled to St George to an Utah Tech University Honors Banquet for our daughter. We chose the Best Western Plus Abbey Inn for its location to the University. We were pleasantly surprised with the hotel. The highlight being the breakfast the hotel provides! It was a wonderful start to our day! The hot breakfast included scrambled eggs, hash browns, bacon, biscuits and gravy, breakfast burritos, waffles, a yogurt bar with fruit and granola, oatmeal bar with stir in options, and the highlight of breakfast was the omelets that were made to order! We would definitely stay here again, and recommend it to friends and family!
We are so happy we were able to give you such a great experience. We strive to provide a home away from home experience and having a hot buffet breakfast to start your day right is apart of that. Thank you for being willing to tell others about your experience here and our hotel and we hope to be a great stop for you anytime you are here in St.George. Be sure to become a rewards member with best western so you can earn rewards point. With rewards points you can use them for gift cards/free night stay vouchers. Please let me know if there is anything we can do for you going forwards and we hope you have a great day!
Great hotel ! Safe and secure; friendly with highly accommodating staff. Convenient location. Breakfast is excellent and a great way to start the day. Don't miss Abbey Inn's "Unwind Hour" in the South Tower from 5 PM to 7 PM. Lot's of fun. We'll be happy to return to celebrate Valentines Day 2023.
Thank you so much for your review! We love to be a happy place for people. We are happy to be a place where you can come for special occasions. By telling us everything you liked about your stay helps us to know how to continue to please our guests in the future. We hope you will recommend us to your friends and family, and that you know you are always welcome here at our hotel. Take care and happy belated New Years!
Loved this place. Service was great, no issues whatsoever. Room was clean and so comfortable. Better than some of the nice rooms in Vegas for sure! We got the room with the tub, didn't use it but looked great.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Always a nice hotel, clean rooms, great continental breakfast, and good hot tub. Staff is extremely friendly and they have a cool happy hour. Good price for this hotel, really spacious room and good tv options. Can use your own Netflix
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
We stayed in the tower. I think it was worth the extra money to have a little more space. This hotel has a fridge, microwave, and cocktail sink in each room. The beds were reasonable. The breakfast is earlier than most, which was very helpful, and really really good for a hotel breakfast. They had biscuits and gravy, eggs, potatoes, bacon, cereal, a fruit and yogurt bar, an omelet station, and several rotating special options. Our entire swim team stayed there, and the breakfast stayed stocked and fed them all!!
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
it was a great hotel, with an incredible breakfast. There were so many options, it was better than a restaurant! Very helpful staff. Accommodating with a microwave, fridge and a tub in our room. Very impressed with the quality for the price.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
What a surprise this is the best Best Western I have stayed at. Hotel very clean, front desk people very friendly. Breakfast was over the top many selections to choose from and all tasted great. I will be staying here every time we make our trip to Wyoming.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
a great place to rest your head bed was great and the breakfast was outstanding with free parking-the happy hour items werre a nice touch-the room had everythig that you would need for a great night sleep
We were delighted with our 4 night stay at Abbey's Best Western Inn. The bed was comfortable, the room was spacious and the free breakfast was amazing! So many options, and so delicious! It was so relaxing to come home to comfort after our activities for the day.
Everything was great overall! The room was clean as well as the premises. Excellent overall for the price. Love the continental breakfast! The only negative was the very paper thin bacon for breakfast. Other than that there was a nice vibe and we were well-rested from our trip heading back to California from Logan.
My husband and I stayed at the Abbey the end of October. The front desk staff was very friendly and the room was nice, but dated. They have a wind down time from 5-7pm and offer a free salad bar, nachos and popcorn along with a free drink for each guest. It was a wonderful extra that we really appreciated. The breakfast was very good with lots of options. We used the outdoor hot tub while we were there and it was quite beautiful. It was a nice stay.
I spent one night in a hotel But it went I payed as for 2 nights, In my bank statement there are 2 payments for the hotel. Both of them for the same night 11/02/2022, The Best Western Plus Abbey Sant George made 2 charges one was $ 161.41, the other was $256.08. When I called to the hotels front desk I was told that it was my banks error. Although both payments are marked from Best Western Plus Abbey Saint George . I wish that my trip and my stay at the Hotel won't bring to me any problems. The cleaning team was chatting so loud in the morning.
We were there for the ironman world championships, prices were inflated because of this event. On the plus side breakfast was plenty full, there were loads of options. Staff were pretty friendly and helpful. The hotel is fairly dated in terms of decoration, but clean. We stayed 5 days and didn't get anyone clean our room at all. The hotel is a good walk from the town centre, but this was ok for us. This trip was great but it was more the event that made it special.
This hotel exceeded our expectations. It's decor is very upscale and the service matches the decor. We felt staff went above expectations to make us feel welcome. The room was clean and very well appointed with an extra wet bar area. We were booked in a standard king room. Although we didn't take advantage of their unwind hour with complimentary drinks and snacks, we had a quick peek at it and it was very nice. We would be happy to make this a regulator stop on our annual trip to Arizona
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We can't wait to hear your reaction when you try the Unwind hour!
We stayed as family in this hotel for the Iron Man world championship race. Lovely staff, always very helpful. This hotel offers breakfast and parking which is bonus. Nice outdoor swimming pool and jacuzzi. Laundry room is also available, charge is $2.50. The rooms are very dated, they feel dark. Beds really needs mattress update same as pillows. Very uncomfortable. We think price was really overpriced what we paid for our stay, but we have enjoyed St George. Beautiful place. Great experience
Thank you for completing the survey regarding your recent stay at our property. Thanks for the feedback on how we can be better. We do try to show constant innovation as we look for ways to better our hotel. Thank you for your suggestions and we will strive to put some TLC in our hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Booked an overnight stay at this hotel on our way to Salt Lake City, and Abbey Inn at St. George, Utah is an amazing hotel. Our room was impeccably clean, the staff went out of their way to make us enjoy our stay, great service, very nice buffet breakfast, comfortable beds, as soon as you come through the doors the personnel at the front desk welcome you with a big smile. We will definitely be booking again on our next visit to Utah.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Second time we have stayed at the Abbey Inn, well looked after and maintained property. Our go-to hotel now when travelling through this area. Super friendly and helpful front desk! Breakfast is the best in the land! Look forward to coming back!
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 4356521234. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, McKay Brown Operations Manager Best Western Plus Abbey Inn
We stayed in the suites. The beds were comfortable. Best pillows we have had in a long time. I usually bring ours and forgot and it didn't matter. Very clean rooms and public areas. Breakfast was different each day (in a good way)! They really take breakfast and cleanliness seriously.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 4356521234. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Operations Manager Best Western Plus Abbey Inn
Stayed at the hotel while attending the Huntsman Games. Centrally located with a short drive to both my venues.The buffet breakfast was good with my favorite scramled eggs, bacon and potatoes. Many other choices as well. Staff were excellent.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 4356521234. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Operations Manager Best Western Plus Abbey Inn
The hotel rooms were bright and clean. The beds were very comfortable. The hotel staff was helpful when asked about nearby restaurants. The breakfast served in the morning was delicious with a large selection available.
This hotel is by far THE BEST HOTEL I HAVE EVER BEEN TO!!! The customer service, breakfast, easy check-in, clean, and all other services are spot on and AMAZING!!!! HIGHLY RECOMMEND! WOW, BREAKFAST IS SO YUMMY!
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 4356521234. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Operations Manager Best Western Plus Abbey Inn
Spacious room and excellent breakfast. While it's not cheap, for the price we paid, compared to other hotels we stayed at during our 2 weeks in Utah, the value was excellent. We booked a 1 bedroom suite in the South Building and had a nicely sized suite that had a separate bedroom for my husband and I and our kids shared the sofabed. The bathroom was large and there was a second sink outside the bathroom, which was helpful for four people. We didn't really use the efficiency kitchen since we only stayed one night but it would have been handy if we had stayed longer. The pool area was small but provided plenty of fun for us. The breakfast was the real star. Definitely the best included breakfast we had during our 2 weeks. Lots of hot and cold choices and the make-your-own belgian waffles were far superior to a Days Inn we stayed at the night before. I would recommend this hotel for a stay in St. George.
The employees, especially Ryan at the front desk does an excellent job. Always friendly and willing to share his smile. The room is always clean and the amenities are a great value. A great location in a good area.
My wife and I have been staying here once a year for the past 10-15 years and have always found it to be first class. The staff is friendly and helpful, the rooms clean and comfortable and the breakfast the best we've had in any motel in which we've stayed. We highly recommend staying at the Abbey Inn!
Cost a little more than the other BW,s in the area but we'll worth it. Better breakfast choices, happy hour, always very clean and nice helpful employees.Hotel is within walking distance to a few restaurants.
We are on a 14-day National Park tour of Utah, Arizona and Nevada. The Best Western Plus Abby Inn in St. George has the best bed, pillows, and breakfast by far when visiting the national parks in Utah! It was very clean and quiet. Highly recommend!
This hotel feels more like a fancy resort. From the beautiful pool to the gorgeous interior decorating, this hotel has a clean and inviting feel, without feeling too cold. We were so glad to have such a lovely place to spend our time, and the staff was very helpful. We checked into this hotel after arriving at our previously booked one and having a horrible check-in experience there. Abbey Inn immediately accommodated us on the spot when we called, and gave us a fantastic price as well. We will definitely be staying here again!!
I stay here as often as I travel through St George and am never disappointed. The rooms are always very freshly cleaned and the breakfast is the best any traveler could hope for. I would recommend Abbey Inn without reservation to any traveler going through St George.
A great place to stay for a few days. The room was very quiet, clean and well furnished. The location was convenient to everything with easy access to I-15. The only improvement I would like to see is more shade around the outdoor pool.
Great location so many activities near by. Clean room and hotel, Ice cold fruit infused water when you walk in the door. Excellent pool and spa. Very helpful and friendly staff. The morning breakfast has lots of choices.
Thank you for your review of your experiences at our hotel. We appreciate your business and are happy to be a place you can come to again. Thank you for recognizing our efforts to provide superior service to our guests and we greatly appreciate you. Take care! Come back again anytime! We hope you enjoy the rest of your trip!
The staff was friendly and helpful. The breakfast staff were friendly. One option for breakfast was omelettes made in front of you. The variety of options for breakfast was great. Food tasted like homemade goodness.
Thank you for your review of your experiences at our hotel. We appreciate your business and are happy to be a place you can come to again. Thank you for recognizing our efforts to provide superior service to our guests and we greatly appreciate you. Take care! Come back again anytime! We hope you enjoy the rest of your trip!
Great experience at this Best Western. Front desk staff was very friendly. Asked for extra towels and pillow and half them almost before hanging up the room phone. Room very clean, bed comfortable. Room at a comfortable temp when coming in. Most definitely recommend this location!
Thank you for your review of your experiences at our hotel. We appreciate your business and are happy to be a place you can come to again. Thank you for recognizing our efforts to provide superior service to our guests and we greatly appreciate you. Take care! Come back again anytime! We hope you enjoy the rest of your trip!
The place is nice, clean and well kept up. We keep coming back here when we come up from Vegas for the Tuacahn musicals. The breakfast is included and amazing. includes an omelet stand, fresh fruit, lots of bacon, grits, toast, muffins. Malted waffle maker. Well worth an extra five minutes of driving.
Thank you for your review of your experiences at our hotel. We appreciate your business and are happy to be a place you can come to again. Thank you for recognizing our efforts to provide superior service to our guests and we greatly appreciate you. Take care! Come back again anytime! We hope you enjoy the rest of your trip!
Best location, price, amenities, rooms, best of the best! Don't stay anywhere else, the pools, grounds, front desk all pristine. Did I mention this is the best location, has the best price, has the best amenities, the best pools, the best front desk staff? Just book it already.
Thank you for your review of your experiences at our hotel. We appreciate your business and are happy to be a place you can come to again. Thank you for recognizing our efforts to provide superior service to our guests and we greatly appreciate you. Take care! Come back again anytime! We hope you enjoy the rest of your trip!
We always try to make a point of staying at the Abbey Inn; was there almost exactly one year ago….still an excellent hotel!! This is a “Plus” hotel that should a rated as Prime. A warm friendly greeting when we arrived, top floor as we asked and no issues with my Service dog. Our room was sparkling clean as was the entire hotel; even saw night staff checking hot tub chemicals at 6pm on a Sunday (wow). Fitness room small but impeccably clean. Breakfast was outstanding……we will be back!!!!
We have stayed here several times and it is a great place to stay. The rooms are very nice and we appreciate having an elevator. The staff is very friendly and we have always been happy with our stays.
Zach the front desk guy was friendly and helpful with the questions I asked. Housekeeper Margot cleaned the room for my arrival. It was super clean being a housekeeper I know what it takes to get it to that high of a standard. The pillow options on the bed was good I able to find one that worked best for me. My kids loved the pool of course. The breakfast in the morning was great. Never had so many options before. Even my kids found something they liked( which is difficult). Oh and the best thing was what they can unwind service( hopefully that's the name) got a soda and snack before heading out to shop. Love that they do this for the guest. Will stay again
Spotless room, hotel has a convenient location, and front desk was really helpful and friendly. I had an issue with a duplicate booking (my fault entirely) and they solved it quickly. I will for sure stay here again.
Thank you for your review of our hotel. It makes us happy that we were able to resolve the issue at check in quickly and effectively. Thank you for staying here with us. We welcome you back anytime you are in the area! Thank you very much and we wish you the best. Take care!
This was the last of 3 hotels on my cross-country trip and it was the least expensive and best. Staff were helpful behind the front desk, breakfast was actually good, and the room was nice. Some details - nice room, top floor, good access to parking (but only one elevator at the front). The stairs are wide, convenient, and easy to use, so loading the car was just simple exercise. As with every hotel I reviewed on this trip, the focus was on the linens and towels, plus bathroom surfaces. The carpet appeared clean and there were no stains anywhere in the room or on the walls. Despite this cleanliness, the attention to detail in hotels these days is lacking and there appears to be little effort to do the little things. In this case, there was food behind the curtains on the air conditioner, the chair went unvacummed as evidenced by the hair on it, and there was at least a week's worth of dust on the leather welcome book, desk, and TV stand. This is really not a good look when everything else was fine. Breakfast was good - there was an omelet chef (Kalan) who made me a good ham, green pepper, mushroom and cheese omelet. He was pleasant and skilled. The scrambled eggs looked good and the bacon, albeit a bit underdone, was good and better than anything offered at other sites. It was also the least expensive hotel of my trip and was in a good location near the highway but with places to eat close enough and gas stations nearby. I recommend this place with the suggestion that they pay a bit more attention to the cleaning.
Thank you for your thoughts and opinions on our hotel. We really do appreciate the feedback whether it be good or bad. It helps us know what we are doing well, and what we need to work on. We will definitely strive to pay closer attention to the details in cleaning our rooms. We are so glad you enjoyed the breakfast and other amenities our hotel has to offer. We provide theses services so that you can feel like you are having a home away from home experience. We thank you again for your review, and we welcome you back anytime you are in our area. Take care and warmest regards to you and your family.
My wife and I have stayed here several times over the years while visiting Zion. It's always been a great experience, and the remodel & expansion has taken the property to the next level. We were in the newer expansion this time and the rooms were great. Plenty of space for our group, clean, with comfortable beds. The pool is a great finish to the day, especially in the summer heat. The breakfast bar is the best we have run across with a great selection of good food, and the topper is Christian making you omelettes to order. They also have a soda & salad bar in the evening and that was an unexpected treat.
We are so glad that you were able to have created great memories at our hotel. We strive to provide superior service to our hotel guests. It makes us happy to have you enjoy our amenities as well. We thank you for your stay here and we also thank you for your kind words in your review. We wish you and your family the best and hope you can come back to us again in the future. Take care!
Really enjoyed our stay. Loved that they had a dog bed with treats and a toy in the room for our pooch. She felt really comfortable there. Nice clean room and they had everything we needed including shampoo and conditioner. Definitely worth paying a little extra to stay at the Best Western than staying at the other places close by.
yay! We are so happy you loved our new pet amenities in our pet rooms. We strive to provide heartfelt hospitality and our hotel and making sure your pet in comfortable is apart of that. Thank you for your kind review of our hotel. If there is anything you need please give us a call. Take care!
Nice place for a quick romantic getaway. It was the perfect place for our son and daughter in law to stay after their wedding. The room was clean and nice. The staff members were welcoming and helpful.
Congratulations to the new married couple! We are always happy to accommodate special moments is peoples lives. Thank you for choosing is and we hope to see you again soon! Take care!
Perfect rest stop after a long drive. Great location close to main highway (no highway noise) so easy to locate and easy to get back on to continue trip. Comfortable, quite, friendly and great breakfast.
Thank you for your review of your experiences at our hotel. We appreciate your business and are happy to be a place you can come to again. Thank you for recognizing our efforts to provide superior service to our guests and we greatly appreciate you. Take care! Come back again anytime! We hope you enjoy the rest of your trip!
Hotel is in great location, very convenient to restaurants. Bed was comfortable and room a nice size. Very clean. I recommend asking for top floor room unless the sound of people walking above you isn't a problem.
Thank you for your review of your experiences at our hotel. We appreciate your business and are happy to be a place you can come to again. Thank you for recognizing our efforts to provide superior service to our guests and we greatly appreciate you. Take care! Come back again anytime! We'll save a top floor room for you :)
We spent an evening at the Abbey Inn at St. George, Utah. Without a doubt the BEST hotel stay we had on our trip. Staff was efficient and friendly. Room was very clean and a GREAT mattress. The next morning we had breakfast at their dining facility and were pleasantly surprised. Great selection of breakfast foods to select from and very good coffee. Even have an omelet Chef! Loved it!
Thank you for your review of your experiences at our hotel. We appreciate your business and are happy to be a place you can come to again. Thank you for recognizing our efforts to provide superior service to our guests and we greatly appreciate you. Take care! We are so glad you enjoy all the services our hotel has to offer. Come back again anytime!
Service was excellent!! Staff was very professional and helpful in places to eat.Rooms was very clean and roomy. Will defiantly come back! Bed was very comfortable, slept like a baby! Rooms were very quite and comfortable.
Thank you for your review of your experiences at our hotel. We appreciate your business and are happy to be a place you can come to again. Thank you for recognizing our efforts to provide superior service to our guests and we greatly appreciate you. Take care! Come back again anytime!
Let's cut to the chase: if you're looking for somewhere good to stay on the way to Zion for a decent price, this fits the bill. And they have the single best breakfast I've had at a Best Western in my hotel life. They go above and beyond the usual bad eggs and unfrozen sausages. There's an omelette bar. There's fresh muffins. It's great. BUT if you're here to also get some work done? Not so much. The internet speed is NOT good. I was averaging under 3mbps. And it's less good in different parts of the hotel. THat's the only thing standing in the way of this being a great experience. I hope they get it fixed.
Thank you for your review of your experiences at our hotel. We appreciate your business and are happy to be a place you can come to again. Thank you for recognizing our efforts to provide superior service to our guests and we greatly appreciate you. We recently installed new internet here at the hotel and we are still working out the kinks of this new internet service. We are so sorry that this was the only thing that stood in the was of you having a great experience. We are gonna talk to the technician that installed our new internet services and see what went wrong and fix it for guests. Take care! Come back again anytime!
This hotel is very clean, outstanding staff, and best breakfast ever!! So many choices for breakfast, and the seating area is welcoming and lots of space to sit. I highly recommend this hotel. Easy on and off access to the freeway.
Everything worked out well. Anything I needed was provided with a smile. Breakfast was great. My room was quiet and comfortable. It was nice to be able to get well needed rest during the business trip.
Employees PERFECT! Hotel PERFECT! Rooms PERFECT! Super easy check in and housekeeping wasn't loud or making us feel rushed when it time to check out. I have a toddler and it can be hard sometimes gathering our stuff while still handling a toddler. I would recommend and stay here again.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We are so glad you had a wonderful experience. We look forward to seeing you here again! Take care now!
I live outside of town on a farm and my dog had surgery which required she stay off her paw and stay out of the dirt. I don't mind paying the pet fee in addition to the room charges but St George summers are brutally hot and I would love to see an improved location for the pet area. It's nice to have the astroturf for the dogs to use the bathroom but it's unfortunate that walking across the burning parking lot is misersy on their paws.
We are so sorry! Imagining the hot parking lot on the paws of your dog made to sad to think about. We are always looking for improvement. Thank you for your perspective on how your experience was with your pet. We will look into how we can improve amenities for pets. We really appreciate your feedback! Thank you!
What stood out is that even after our departure, the staff went out of its way to assist us. Remarkable. That aside, it was a pleasant stay, and no doubt we would stay there again when we're in the area.
We stayed at the Best Western Plus Abbey Inn for one night with our dog. The room was very clean, two clean dog bowls were there, our bed was very comfortable, and the bathroom was spotless. We were quite pleased with our stay.
I went to visit my sister in St. George. She lived right down the street. The hotel was clean, updated and had a really good breakfast. There were several fast food and sit down restaurants within walking distance. I had a really pleasant stay.
We are so happy that you had a great experience while being here. It is always good to see family and we hope you and your sister had a nice time together. We strive to provide heart felt hospitality and I hope you felt that. We are thankful for you choosing us and we hope to see you again anytime you are in the area. Take care and thank you for your kind review!
BEWARE of this hotel if you don't want room that has been occupied by a dog or you are allergic to dogs or other pets. There web site is very misleading. It leads you to believe that there are pet friendly rooms and non pet friendly rooms and yet when I saw a man walking in with a huge boxer dog and there was a large pile of dog poop right in front of the door to the hotel I got concerned. Anyone who will not clean up after their dog will allow it to do what ever in a room. I called the front desk and asked them what rooms are pet free and I was told that all rooms are available to pets but they get and extra cleaning. I do not believe a any type of cleaning of a couch, easy chair, carpet, beds and curtains can be cleaned well enough to remove dog hair and dander etc.This use to a non pet friendly hotel and was pleasant to stay at and I will never stay there again not only because that they allow pets in all rooms but also because they are misleading the public . Can you believe their claim to industry leading to cleaning their rooms. I asked to have the general manager call me but no call yet. I like pets but not others who sleep etc in a room I am going to stay in.
Thank you for your review of our hotel. I can understand your level of concern with our pet policy. We have pet friendly rooms and non-pet friendly rooms at our hotel. We strive to keep pets out of non-pet friendly rooms. I am sorry the front desk mentioned to you that all rooms can have a pet in them. When someone checks into our hotel with a pet and doesn't have a pet room booked, we kindly let them know they need to stay in a pet friendly room. However, there are some who do not tell us they have a pet in a non-pet friendly room. We do have extra cleaning procedures in place when someone does sneak a pet into one of our non-pet friendly rooms. We are so sorry and we hope you will come back again. The next time you book I would just take extra measures to ensure that a pet hasn't been in the room you are staying. Call us ahead of time and make that request. We hope you will forgive us of our lack of good communication to you about our pet rooms and we thank you for your review, so we know to better our hotel and guest relations regarding pets. We thank you for your patience and we wish you well. We are working on updating our pet policy and hope you will work with us. If you are able to take down your review and allow us to fix what we did wrong. Call us anytime to let us know how to fix this experience with you.
Quick overnight stay while on our road trip. Very attentive and welcoming staff. Clean and comfy rooms,great breakfast with lots of delicious options. Reasonably priced. Met all our travel needs. Would totally recommend.
Thank you for your review of our hotel. We hope to see you here again soon! You are welcome back here anytime! Thank you!
Excellent experience and stay. Great customer service. Lean and customer service is excellent. Full breakfast was great and had plenty of options. Good food and great hours til 10am. Helps a lot when on the road for weeks at a time. We will check in at best western plus again and again
Thank you for your review of our hotel. We hope to see you here again soon! You are welcome back here anytime! Thank you!
This was probably one of my kids favorite stays. They have a relaxing hour where they feed you appetizers, and one of the best breakfasts of any hotel we stayed at. I love that they had things like postcards right in the lobby. I rated a little low because the hot tub was not working, the pool was insane at night time with a bunch of college aged kids. And they only had one washer available. Price point was good, location was good, although it isn't a much desired location. Would stay again as well as recommend.
Thank you for your review of our hotel. We are so sorry that our hot tub was down this weekend you were here. We have to renovate it from time to time. Really bad luck you stayed here while it was down. You'll have to see the hot tub once its renovation gets done. We hope to see you here again soon! You are welcome back here anytime! Thank you!
My stay at The Abbey was very nice! The room was clean, AC was excellent and the bath was large and shower volume was very good. At the free breakfast, they had a chef making omelets which was tasty. The location was close to many fast food restaurants and not far from State and local parks. Use one of their free bicycles and ride it thru Snow Canyon Park north of the city. Staff were all polite and even the pool was refreshing after a day of hiking. Price was more than fair, actually a bargain to what I normally pay for a night. Would stay again.
Needed pet friendly a room in St. George while attending a meeting. Abbey Inn was perfect, from the reservation to check out and throughout our stay. Nice room, spotless, all amenities. Even a dog bed, bowls and dog biscuits. The staff, particularly Zach at the front desk and the breakfast team, were great. Excellent value among other hotels in the area.
Thank you for your review of our property. We are glad you enjoy all our hotel amenities and that our staff gave you great service. We strive to provide heartfelt hospitality at our hotel and we are glad you experienced that. Please come back again anytime and we look forward to seeing you again! Take care!
This hotel continues to be a favorite when traveling to St George. The staff are very friendly, the food is great, the rooms very comfortable, and a great price. They are conveniently located right off the highway and have ample parking.
Thank you for your review of our property. We are glad you enjoy all our hotel amenities and that our staff gave you great service. We strive to provide heartfelt hospitality at our hotel and we are glad you experienced that. Please come back again anytime and we look forward to seeing you again! Take care!
We were on way home from being evacuated from Yellowstone, and made reservation only last minute. Couldn't have been more pleased with bright lobby, fast checking, friendly staff. The room was very nice, little evening buffet and morning breakfast were excellent . Special shout out to Zach who was a pleasure to meet and took time to walk us to adjacent building where our room was and generally showed us around. Perfect stop on interstate, near Zion and 90 minutes from Las Vegas.
Thank you for your review of our property. We are glad you enjoy all our hotel amenities and that our staff gave you great service. We strive to provide heartfelt hospitality at our hotel and we are glad you experienced that. Please come back again anytime and we look forward to seeing you again! Take care!
Room was clean, bed was comfortable, room was a bit cramped. Pool area was average and hot tubs were not working. Breakfast was good. Hotel is NOT walking distance to nice downtown area. Lobby and breakfast area are nothing special. Can't understand how this hotel is ranked #1. Price was reasonable.
We are so sorry that when you came here our hotel hot tub was being renovated for improvements. Thank you for your suggestions and observations you made while you were here. We strive to provide heartfelt service and a home away from home experience. We are glad there were things you thought were good and we know we are not perfect. We strive to do our best and we wish you the best. Thank you for staying here and take care!
Learned day of arrival spa closed for retiling. Was told it's noted on website. It was not at time of booking nor with confirmation booking nor followup email nor on website at check-in. Received discount but very disappointing after long drive and horrific traffic jam on freeway. Requested no air freshener yet room reeked of it. Was told housekeeping did not use it today. Then must be in carpet furniture and a/c system. Although breakfast had eggs to order, the other items were usual buffet fare.
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
I stay in St. George 3-4 times a year. There are 3 BW's in the area (now only 2, not sure what happened top the other). When it is me-pay, i stay at the lest cost place, which is never Abbey Inn. When it is company-pay, I stay here because of the breakfast. It is the best in the BW's I have stayed. Problem this trip is the hot tub not working (bad). Also the TV's are 2nd gen TV's and need to be upgraded.
All the hotel staff were very helpful, respectful and bent over backwards to help me and were not annoyed that I didn't have a reservation. When I asked to see a room before staying, the front desk clerk was happy to do so and gave me several options for a room size and floor preference. Unfortunately these days It is not often to have service personnel who are not disrespectful, dismissive and rude to a senior citizen. I experienced NONE of that at this location.. The room was very clean and had a desk and sitting area off the bedroom. The WiFi was easy to access and had fast speed. The bathroom, that I feel is the most important room to gauge overall cleanliness, was perfect. There was an evening salad bar with Nachos and drinks. And breakfast with several options. The personnel in this area were very helpful and made sure the tables were clean and disinfected after each use. The tables were set-up with social distancing and the option of taking food back to room. Fresh ingredients that were refilled often, All in all - I would stay here again and recommend to anyone visiting this area. (St. George, UT)
The room we had was large. A second sink was located outside of the bathroom which was nice to have. A full breakfast was included that featured made to order omelets, that was much better than what is served at a typical Best Western. I would stay here again.
Thank you for you review of our hotel. We are glad you enjoyed the complimentary amenities. We strive to provide guests with a home away from home experience and you eating good food is apart of that. Thank you for staying here and you are welcome back anytime!
I attended a conference at this hotel and it was great! The rooms were nice and clean, the breakfast was delicious, the pool and hot tub were clean, the conference facility was great, too! The staff were all very nice.
Thank you for your kind words regarding our hotel. We are happy to hold the conference for you and look forward to having you guys here again. We are glad you enjoyed our hotel amenities. We really strive to offer you the best. We try to give you heartfelt service and we are glad you felt that. Thank you and have a nice day!
We had a great stay at this hotel. The staff are all friendly and helpful. The room is clean and quiet. The Unwind Hour and Breakfast are amazing. I highly recommend staying at this hotel when in the area. I stay in a lot of hotels and this is a top pick for sure!
Thank you for you review of our hotel. We are glad you enjoyed the complimentary amenities. We strive to provide guests with a home away from home experience and you eating good food is apart of that. Thank you for staying here and you are welcome back anytime!
The happy hour salad buffet was so filling we didn't have to go go out for supper.....too tired to drive more anyway. The morning breakfast was the best of all the other Best Westerns we stayed at for our trip which included six other Best Westerns. Close to any thing you could ask for for breakfast was there!!!
Thank you for you review of our hotel. We are glad you enjoyed the complimentary amenities. We strive to provide guests with a home away from home experience and you eating good food is apart of that. Thank you for staying here and you are welcome back anytime!
Check-in was quick and easy and friendly. Facility, staff and rooms were great and clean. Great pool and spa. Breakfast was plentiful and great. Wish we could have stayed longer. Would definitely recommend a stay here.
We are so glad you enjoyed your stay here! We hope you felt right at home here and that you know you are welcome back here again anytime! We try to provide Heartfelt Hospitality here. We go the extra mile by giving our guest things like a fun swimming pool and breakfast. Thank you for taking notice of the services we provide out guests everyday. Thank you for taking the time to review our hotel and we wish you and your family the best!
The hotel was extremely clean. Rooms were nice. The beds were the most comfortable hotel beds we have ever slept in. Love that they offer a “happy hour” in the evenings for guests. Staff was friendly and helpful.
We are so glad you enjoyed your stay here! We hope you felt right at home here and that you know you are welcome back here again anytime! We try to provide Heartfelt Hospitality here. We go the extra mile by giving our guest things like a comfy bed and "happy hour". Thank you for taking notice of the services we provide out guests everyday. Thank you for taking the time to review our hotel and we wish you and your family the best!
Great staff and breakfast, we loved the pool area. Did not like how dirty the room was need to improve on cleaning the rooms better. For the price I paid each night expected the room to be spotless. Besides that everything was great! I would give them a second try.
Thank you for your review of our hotel so we can see what needs to improve for us. We are a sincere family owned business always looking to be better. I will be looking into what actions/trainings need to be had in our housekeeping department. I appreciate your review and want to promise you a superior experience the next time you are here! Thank you!
Great people, food and room. Was there for an AD conference. Very friendly staff at all levels, the breakfast was fantastic with fresh food and a good variety. The room was very clean and comfortable. My only complaint about the entire experience was the slowdown of internet after 9:00 PM.
Thank you to all the athletic directors that stayed here! We are looking into buying and installing new equipment for our Wifi so that it can be better. Thank you for telling us where we can improve and we thank you for your stay here. Come back again anytime!
The suite was comfortable and spacious. Breakfast had many options and the food was very good. The location had easy access to many sites that we wanted to see. Red desert garden was a favorite. We would certainly stay here again when we are in the area.
I am so glad to have read the positive review you wrote us. I will continue to recommend the red desert garden for future guests. We are also happy you enjoy the suite room you had and that the breakfast was a pleasant experience for you. We hope you will come back again whenever you are in the area. Thank you for staying here and best wish to you and your family.
Very good hotel. Staff is great, so is the facility and furnishings. We would recommend to anybody visiting St George. We are from Chicago so we know something good traveling places. There isn't enough good I can say about this hotel.
Thank you for your review of our hotel! We appreciate you taking the time to tell us what you liked about your stay. We strive to provide heartfelt hospitality and I can see you felt that. We look forward to you visiting us again and hope to see you back here soon. Thank you for the kind words in your review and I wish you the best!
room was clean as was the entire motel. Service was very friendly and helpful. food and special snaks were delicious. the location has easy access to freeway and local shopping areas, movie theaters and a wide variety of restaurants.
Thank you for your stay at our hotel. We are thankful for your review as well. We strive to give heartfelt hospitality and giving you a good breakfast in the morning is a important part of that. We hope you know that in times like these that you matter and we are thankful for you! Take care and come back again anytime. Best Wishes to you and your family!
The whole staff are very friendly and helpful. They WILL go out of their way to make your stay as nice as possible. Not to mention the YUMMY breakfast they offer. Full of all kinds of good food. Enjoy your stay, we do every time!
Thank you for you compliments to our staff and breakfast in your review. We hope you felt right at home here and that we will see you again! You are welcome here anytime!
Great place for an overnight stop. Staff are super friendly and helpful. Wind noise is very bad and window needs to be opened and pillows placed at base of door to stop extreme whistling sound during night.
Thank you for your review and for letting us know about the windy noises you heard in your room during your stay. Thank you for bringing this to our attention so that we can get that fixed asap. We hope that when you come back we can provide you with a superior experience. Thank you for your stay with us!
Road trip that took us to St. George for a night. Great service, when I mentioned we were celebrating a birthday they upgraded us to a suite. Great breakfast. Super easy to get around and conveniently located.
Thank you for your review. I was happy to see we did something special for the birthday you were celebrating. We hope you felt right at home here and that you'll come back anytime. You are certainly welcome too. Thank you for your kind words and have a great day!
Stayed in double Queen room. Beds were comfortable. Room was elegantly furnished. Sitting room was nice. Everything was clean. Breakfast was the best I've ever had at a hotel. So much variety…bacon, eggs, biscuits and gravy, potatoes, waffles, fruit.
Thank you for your kind review describing your experience while staying here. We give you the best hotel amenities so that you will feel right at home here. Our service we give comes straight from the heart and we hope you felt that. Come back again anytime and have a great day!
Check in took two minutes, the hotel was clean and quiet. The rooms were immaculate and beautifully decorated, and the breakfast is the best breakfast spread I have seen ever in my life. We had two rooms, and they easily moved us so that we were closer together. They even gave us some free amenities that we forgot.
Thank you for your review of your experience at our hotel. We are striving to provide heartfelt hospitality here. I am glad that our front desk was so welcoming and accommodating to you and your family. We hope you know you are welcome back anytime and we are always here whenever you needs us. Take care and thank you again!
We enjoyed our stay at the Best Western Plus Abbey Inn, while in St. George going to the parade of homes. The overall experience was very nice at a great rate. The complimentary breakfast was one of the best I've had at a hotel that provides this service.
Thank you for your stay at our hotel. We are thankful for your review as well. We strive to give heartfelt hospitality and giving you a good breakfast in the morning is a important part of that. We hope you know that in times like these that you matter and we are thankful for you! Take care and come back again anytime.
This hotel is very well kept, staff is ready to help with any situation, breakfast is outstanding and they had made to order omelets. The hotel is easily accessible from the highway and rooms are clean the the beds very comfortable.
Thank you for all the compliments you said about our hotel in your review. We strive to provide superior service to our hotel guests. We want to show our heartfelt hospitality. We give you the best amenities we can to show that we care. That when you come here you feel right at home. We hope you will come back again anytime when you are in the area. We are thankful for you and hope you have a great day. Take care!
After a 10 hour drive I needed sleep badly but was woken up at 8:30am by pounding on the door from the cleaning people then again at 9:15 waking me up to clean the room. Check out isn't until 11! I showered to get back on the road and no conditioner in the wall dispenser. There are a lot of hotels in this area. Pick a different one. This one is horrible and very disappointing.
On behalf of our entire hotel we just want to tell you how sorry we are for the times you were woken up in the morning. I am the front desk manager you finally called after 9:15am to tell us to stop knocking on your door. Our housekeeping team was way too eager to get started cleaning your room. We all know that it is important to get a good night sleep and we are sorry to have ruined that for you. To prevent this from happening again, If you were to return here we would strongly suggest you use our door hangers that say do not disturb. We hope you will accept our apology and if you decided to return I would guarantee you a better experience. Thank you so much for your review and by tell us what we can do better it gives ways to improve. Thank you and again we are so sorry!
Hotel is clean, very accommodating, and of course the best part is the employees. I've definitely stayed at the Abbey several times before for work trips so this was far from my first stay. I unfortunately lost a very expensive piece of equipment after a trip but it was noticed late, so I was not sure where I had lost it on the trip but memory narrowed it down to having it when I checked out of the hotel but not after getting home. I was coming back for another work trip just a few days later so I thought I would ask their management if he could look at the surveillance cameras. I remember exactly when I checked out and left the building. Josh (management) was very nice, he actually was able to trace it down and see that I did leave the hotel with the piece of equipment in question. This in my opinion is going way above and beyond and I am so grateful for this because it helped me narrow it down to the point where I know where it went missing. Thanks Abbey staff!
Josh is our General Manager and he is such a great example of going above and beyond for guests! We try and follow his lead is making great efforts to please our guests. I am glad to read this review and for him to get some credit because he really does a lot of the hotel. Thank you for your stay here. I hope you find the missing item you were looking for! We hope you know you guys are welcome back here anytime! Take care!
Front desk Tais Sydney Dillon friendly and eager to please young adults. Room prepped to requests. No air freshener added but every step in carpet released prior air freshener. Heated outdoor pool and covered hot tub. Pool towels same as bath towels and soft. Breakfast made to order and all hot options imaginable. Staff willing to help. The 3 tip jars were puzzling since breakfast included in room charge. Stayed here b4 will return when in area.
Thank you for your review. Thank you for sharing your review on multiple websites! At our hotel we strive to provide heartfelt hospitality. We are glad you were able to feel that from us. Please come back again! We hope you felt right at home and can come here anytime and feel welcome. Thank you so much and have a great day!
I loved our stay here. The room was comfortable and clean. The bathroom was great. The breakfast buffet was so yummy! The bed was comfortable. I loved the tv channel options also. I have a new favorite place to stay!
Thank you for leaving us a review and for staying at our hotel. We strive to provide heartfelt hospitality here. We give you the best amenities so that you can feel right at home when you stay here. I know when I am at home having a good breakfast, comfy bed, and tv options are important for relaxation. We give you those so you feel like you are home when you stay here. You are welcome back here anytime and I hope you know that! Thank you again for your review and have a great day!
The location is great and accessible to many local restaurants and services. The breakfast is good with a lot of options for the whole family. The rooms are comfortable and fit our family well for a weekend filled with baseball.
Thank you so much for your review! We hope your baseball filled weekend went well. We hope you know you are welcome back here anytime. As a company we strive to give you the best hotel amenities so you feel right at home. We hope you can come back and use our hotel to continue to make great memories as a family. Take care! Thank you so much!
We were passing through and needed a place to sleep. Comfortable beds, clean room and a breakfast fit for champions !! We got in late and got up early. Night clerk was super helpful and it was worth going to breakfast in the morning . Thanks Best Western !
You are so welcome! We really strive to give our guests a home away from home experience. Our goal is heartfelt hospitality to each and every guest. We go all out on our hotel amenities because we care about our guests. We are so thankful you chose to stay here with us and you are invited back whenever you are here in St.George UT. Thank you so much for your review and have a great day!
A great place to stay. Abbey Inn made my trip enjoyable and without worry. It is close to the freeway and for getting around the city in quick fashion. I have used BW Abbey Inn on St George Blvd over the years and glad to see the Plus location.
Thank you for your review of your stay here at our hotel. We hope you know you are welcome back anytime! Both Best Western hotels in town strive to provide our guests with Heartfelt Hospitality so you can feel like you are home here. Thank you for telling us what you liked so we know to keep doing those things for you and other guests in the future. Thank you for staying here and have a great day!
We've stayed at this hotel before, LOVE the jetted tub suites as we don't own one and it's a special treat to soothe old, worn out body parts! The suite was extra fancy, extra clean, even had a fireplace (electric) for ambience, plenty of room and amenities including refrigerator, microwave, coffeemaker. We chose king suite, HUGE very comfy bed - not too firm or too soft. Definitely better than we remember the last time we stayed here (though that time was great as well), will continue to stay here when we wanna be spoiled!
Thank you so much for your review. We love hearing you felt spoiled here! We try to provide Heartfelt hospitality so our guests feel right at home here. Thank you for telling us what we did well so we know to keep doing those positive things in the future of other guests. We sure appreciate you, you are welcome back anytime!
Pros: Clean hotel, nice room. Friendly, helpful staff. Very generous, free breakfast with some home-made dishes. And a bonus for dinner: free salad, chips, salsa. Cons: Painfully slow wifi. Intermittent and frustrating. Not sure we will be back due to wifi problem.
Oh no we are so sorry for your experience with our WIFI. I just want to let you know that we are fixing that really soon. We are taking bids and making arrangements to install a brand new WIFI system. It is going to be vastly superior to the WIFI we have now. It should be here by February. So if you are in St.George again you can feel good about staying here again if the opportunity presents itself. Thank you so much for your review, Have a great day!
I normally stay in a Marriott if I choose a Hotel ( I like Airbnb). There was a Courtyard Marriott nearby, but I went in to check out this Best Western. It was very clean and updated. I booked a room at this Best Western that was a much better price than the Courtyard. I was traveling home with injured ribs - so my bed needed to be very comfortable….and it was! The room was beautiful and updated. I liked the toiletries enough that I didn't unpack my own higher quality ones. I will definitely choose a Best Western in the future.
Thank you so much for your review! At our hotel we try to provide our guests with Heartfelt hospitality. So we try to make you feel right at home here. To accomplish this we try to give our guests the best hotel amenities that we can provide. Thank you for telling us what we did right so we can provide another guest with a similar experience. You are welcome back here any time and we hope you tell your friends and family about us. Thank you so much, Have a great day!
Overall this is a better than average BW. The room was comfortable, although the mattress or box spring might be in need of replacement. Somewhat soft and bouncy. The breakfast was definitely better than most. I haven't been to a BW with an omelet station before. I didn't use it, but the rest was quite good.
Thank you for your review of our hotel. We will definitely look into making sure our bed springs are repaired or replaced where they are needed. Thank you also for your compliments to our amenities. We try to give our guests the best amenities to our guests so they feel right at home. Than you for your review and you are welcome back anytime.
The staff was friendly and helpful. We stayed in the south tower and it was very elegant. Room was nice, especially for the price. My favorite part of the stay was the breakfast, they had such a great variety of food and it wasn't the basics you see at every typical hotel. Plus there is a complimentary salad bar in the evening and an unwind area as well! Only even better would be more comfortable pillows! I highly recommend staying here. This will be our to go everytime we go to st george.
That you for your review of your experiences at our hotel. We try to provide the best amenities for our guests so they feel right at home. The unwind hour is a new feature we have added and we are happy you appreciated it. You are welcome here anytime and thank you so much for your review.
The staff in this hotel is excellent. The group that runs the breakfast bar were first class. The housekeeping group understands perfection and does an excellent job. When I accidently left my laap top bag behind they reached out to me by phone and notified me. they were kind enough to hold it and I picked it up on my return through Saint George.
We thank you for your review of our hotel. All departments strive to provide you heartfelt hospitality to all our guests. Every guest, every time. I am so happy we were lucky enough to find your lap top that you left behind. We strive to give our guests a home away from home experience and I hope you know you are welcome here anytime. Thank you for our review and Take care.
With bad weather changing our travel plans, we ended up booking here at the very last minute, figuring it was a good stopping point on way back to LAS airport from Utah's national parks. We chose it for the reviews and location (just off highway) and we were glad we did. It's a large hotel but staff was friendly and efficient and it was quiet when we were there in early December (I suspect it could be noisy if there are large groups staying there). And as reviews noted, the breakfast was terrific (another reason why we chose it since it was going to be a long travel day). The breakfast was more than the typical hotel buffet; we almost missed the make-your-own omelet bar. Hotel seemed very clean but no one wearing masks--which we sadly discovered is the norm in St George.
Thank you so much for your honest review of our hotel. We are glad you ended up here at our hotel and you are welcome back anytime. Thank you for your compliments to our hotel amenities like our breakfast. We strive to provide our guests a home away from home experience and giving you a nice cooked meal in the morning is essential. We are sorry that you were saddened at the no mask mandate that exists in Utah. We hope you know we do follow CDC guidelines and what our state government requests that we do. Thank you again for your review and we hope to see you again.
Felt welcomed here from checkin. Helpful staff. Beautiful room. Very comfortable. Terrific breakfast. So many choices and options. Really great hotel experience. We decided to go back and spend a few more days next week!
The hotel was clean and quiet, in spite of being busy, and there was plenty of parking. The front desk staff were all friendly, and check-in and check-out was quick. We were glad they had both a water carafe and coffee in the lobby for guests. The expanded breakfast was delicious.
Thank you for your comments during your stay here. We try to make guests feel at home while they stay here. Come back anytime. This is your house. Happy holidays!
Clean rooms, great price for the stay. They have a great continental hot breakfast. Trucks next door out our window woke us every morning before 6:00. We will stay again, just choose a different side!
We are so sorry for the trucks that woke you up so early. We promise to provied you a superior experience the next time you stay with us. We will place you a quieter part of the hotel. Thank you so much for your patients and have a happy holidays!
This is our second time staying at the hotel and it has been stellar service. The breakfast is something you have to rave about. It's truly amazing. They have so many options to choose from and have gluten options as well.
Thank you for your review of our hotel. Thank you for your compliments to our breakfast staff. We hope you come back and have a happy holidays!
I've stayed at 4 and 5 star hotels that weren't as clean as this hotel. The room was understated and well maintained.The room didn't smell like pets, and I didn't find any evidence that pets actually stayed there except for the provided food/water dishes and the dog bed (which were lovely accommodations). The breakfast was great. We'll stay here again!
Thank you so much for your compliments. Our housekeeping department works so hard so you feel right at home. Having a clean room is a big part of that. Especially makings sure pet order are eliminated. We look forward to seeing you again. Happy Holidays to you and yours.
This was our first time staying at this place, and in St. George. We were pleasantly surprised and delighted by this property. The only piece of constructive feedback is that the door in the bathroom blocked the toilet and shower, so we had to walk in and close to door in order to have access to sit on the toilet or turn on the shower. And, the toilet paper was on the wall behind the toilet, so we had to twist unnaturally in order to reach.
Thank you for your review of our hotel. We appreciate the feedback you gave us about our arrangement of things in our bathroom. I will be sure to let our General Manager know of your feedback and we will look to get these issues resolved when we can. We are so sorry that the bathroom was not to your liking. Thank you for your review so we can look for things to improve. Thank you! Regards, BestWestern Abbey inn team
Friendly, extremely helpful staff. Best Breakfast in a motel in years. Omelet bar on top of every other thing you might want. Because the silly form requires 200 words, I'll carry on. I had finished what I had to say, so I'll say it again. Really a great experience all around. We are recommending this motel to all our friends who travel I-15. And would return in a heartbeat.
So nice you said it twice! Ha! Thank you for your review of our hotel and we hope we can accommodate you again another time. We appreciate your loyalty to our brand and are happy you are telling others about our hotel. Take care and thank you for your review.
We have stayed at many of the hotels in St George but the staff and amenities at Abbey Inn have won us over. We had a disastrous start as the company we went through for the reservation messed up our reservation and refused to fix it leaving us stranded. Zack, at the front desk, did an amazing job helping us and getting us a good deal. The hotel offers a wind-down in the evenings with salad, fruit, and soda. And can't say enough about the breakfast. The most amazing hotel breakfast I've ever had. They had an omelet bar on Saturday (not sure if just weekends), served chicken fried steak, even grits which pleased our Southern souls.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you for your comments about our friendly staff. We will be sure to praise Zack for the service and help he provided to you. We try to strive to provide heartfelt hospitality to our guests so they feel like they are getting a home away from home experience. Zack is the kind of person we hope continues to work with us for a long time to come. Thank you so much for your review. If I can be of assistance in the future, please don't hesitate to contact me at 4356521234. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, McKay Brown Front Desk Manager Best Western Plus Abbey Inn
This is the only hotel to stay at in St George. Clean, friendly hotel with lovely rooms. The early evening is a nice touch. The morning breakfast is the best. Good job Abbey Inn. Don't change. Little or nothing to change.
Thank you so much for your kind words in your review. We try to provide the best hotel amenities to provide you a home away from home experience. By telling us what you liked about your stay helps us know how to provide others with a similar experience like you had. We hope to see you here again and thanks again for your review. Mckay Brown Front Desk Manager
We stayed just one night in Abbey Inn. Check-in was very easy and the agent was very friendly and polite, and observed my reward member status. We each received a bottle of water, and as a gift a small package of cookies. The breakfast was great with fresh made omelets and plentiful other items. Wifi was included. Hotel was clean. The service in the hotel was very friendly. I would stay there again if passing through Saint George.
Thank you for your Complimentary review of our property. I am glad everyone you interacted with at our hotel gave you friendly service. By telling us what we did well you help us know what to continue doing in the future. Thanks again for staying with us and for your review. We hope we can help again sometime in the near future. McKay Front Desk Manager
Super clean and in good repair! Very friendly and helpful staff! Easy reservations and price match. The room was functional and comfortable. Beautiful pool and hot tub. Amazing HOT Breakfast with large variety and so delicious and satisfying!
Thank you so much for your review of your stay here at our property. We try to provide our guests with the best hotel amenities to give them a home away from home experience. By telling us what you liked about our hotel you provided us information that helps us know how to better serve future guests who stay here. That way they can have as good of an experience as you have had. We look forward to seeing you in the future. thank you for your stay at our hotel. McKay Brown Front desk Manager
From the outside, this place looks to be a bit dated; but inside of our room, everything was fully modern. Our room was clean, comfortable, and quiet, and it had excellent wi-fi. The hotel's breakfast buffet was mediocre at best--far below the current industry standards. This property and its staff members are doing absolutely nothing with regard to protecting guests from COVID: no masks, no encouragement to wear masks or socially distance, nothing. Although our stay was uneventful, the room was grossly overpriced for the value we got.
Dear 187hughk, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 4356521234. Sincerely, McKay Brown Front Desk Manager Best Western Plus Abbey Inn
We have stayed at the hotel numerous times. They always meet or exceed our expectations. The additional salad and soft drinks at 5:00 pm every evening is fantastic, Hits the spot. If in this area, consider this a nice, quiet and comfortable place to stay.
Thank you so much for your review. We try to provide our guest with the best hotel amenities that we can. Our goal is to provide our guests with a home away from home experience. Thank you for telling us what we did well so that we can know what makes our guests happy. That way we can continue providing people with great experiences like you just had, and have had before. Thank you for your loyalty to our brand and we hope to continue to provide hospitality accommodations for you in the future. Mckay Brown Front Desk Manager
We selected a room on the top floor which was very quiet. The king studio was spacious and comfortable for 2 people. The refrigerator was very quiet compared to the usual we find in hotels and came in very handy. It was nice that the shower also had a bathtub. The bed was very comfortable and they had lots of pillows. Every single one of the staff members we encountered was friendly and helpful. We would definitely stay here again.
Thank you so much for your review of your stay here at our property. We try to provide our guests with the best hotel amenities to give them a home away from home experience. By telling us what you liked about our hotel you provided us information that helps us know how to better serve future guests who stay here. That way they can have as good of an experience as you have had. We look forward to seeing you in the future. thank you for your stay at our hotel. McKay Brown Front desk Manager
I stayed in this hotel for six nights and I was totally impressed with every element of their services. I will be staying at Best Westerns after this and I hope they are as satisfying as this location
Thank you so much for your review. By telling us what we did well you are letting us know what we can do in the future to give others like yourself a positive experience. We try to offer the latest and best amenities so that our guests can have a home away from home experience. Thank again for your review and hope you will come by again to stay here the next time you are in St.George. McKay Brown Front Desk Manager
One if the best BWs we have stayed at. Very kind & efficient staff. Quiet,clean room. Great breakfast with many choices & tables. They also offered an Unwind Time in the late afternoon with sodas & snacks.
Thank you so much for your review. By telling us what we did well you are letting us know what we can do in the future to give others like yourself a positive experience. We try to offer the latest and best amenities so that our guests can have a home away from home experience. Thank again for your review and hope you will come by again to stay here the next time you are in St.George. McKay Brown Front Desk Manager
We stayed here for 3 nights with 2 grandchildren. The hotel fit our needs perfectly. The pool was warm on the cool, fall days, and there were always towels available. The breakfast was the best we have seen since the beginning of COVID, as they had fresh items, an omelette bar with a cook attending the customers, and a staff that was very attentive. Try the Abbey Inn!
Thank your so much for your kind review on our hotel. We are always happy to serve our guest and by telling us what you liked we are able to better help other guests in the future have rewarding and memorable experiences like the one you had with your sweet family. Warmest reguards Mckay Brown Front Desk Manager
Clean accommodations and friendly service. Great value for the money spent. Excellent location as well. Cleaning staff were very helpful when I needed some extra things for my room, and went out of there way to accommodate my needs.
To be honest, I was very hesitant to stay at a Best Western. In the South, Best Westerns are not hotels in which we would stay. The reviews for the Abbey Inn, however, were great. so I booked this hotel for two nights for our visit to Zion National Park. From the hotel, it is an easy 45-50ish minute drive to Zion. The roads are great. While not a new hotel, it is a well-taken care of hotel. Friendly and helpful staff. We booked a king room--it was very clean and comfortable. Our bed was especially comfortable, and the hotel was very quiet. What is truly awesome at this hotel is the breakfast! They have a chef and staff who cook eggs, hash browns (not frozen), pancakes (not frozen), biscuits, etc. On our last day there, the were cooking personalized omelets. I highly recommend the BW Abbey Inn.
great best western. This hotel knows how to treat customers. Friendly front desk, safe and clean neighborhood. Breakfast was fresh and plenty to fill your tummy. Gladly will return to this hotel. Safe travels.
This was a fantastic stay! The staff was fantastic and super friendly! The food was good. The room was so cool and really well taken care of. Even the room service had fantastic customer service! We will definitely return
The place I always stay whenever I am in St George. Clean rooms, well maintained. Always a variety of pillows so I can find one that's just right. Probably the most important thing about a hotel. The wrong pillow can ruin the experience. I know that you know what I'm talking about. Friendly, helpful staff. Fitness room, great selection at breakfast too.
I suppose this is a relatively new building, so maybe a year from now this won't be as nice. That being said- the staff were super friendly and helpful. The rooms were clean, spacious and well cared for. The mattress and pillows were just right. The breakfast bar was outstanding for a free breakfast, even had a guy making omelettes to order. This place was just what we needed after a week on the road.
We stayed here for 4 nights while we explored and discovered the St. George area. Every single staff member was kind, caring and attentive. The room was comfortable, the linens were good quality and the beds and pillows were high quality. The daily breakfast was out of this world for a mid sized hotel chain. A different "special" every morning, in addition to the huge variety including eggs, waffles, cereal, oatmeal, baked goods, potatoes, meat, cottage cheese, yogurt and toppings! Will definitely stay here again!
The Best Western Abbey Inn is an outstanding hotel with tremendous customer service, a fabulous breakfast, a really great evening appetizer event, comfortable beds, and large rooms. The hotel hallways were quite and the hotel was very clean inside and outside the rooms. The front desk staff were very friendly and wanted to be sure our check-in and overall stay met our needs.
Great property. Friendly staff. 4 EV chargers (which isn't a _lot_ but for the size of the property, pretty good and better than I've seen in a lot of smaller towns). Decent prices. Breakfast was a little weak - but its COVID, so I get it. Night guard seems to patrol the property regularly so that's nice too.
Front desk check in was very helpful with a room upgrade. The breakfast buffet was excellent. The nachos, popcorn and salad bar in the evening was a pleasant surprise (we enjoyed this feature). The pool was refreshing. Our overall stay was exceptional... the beautiful St. George area is always a fun place to visit. -thnx-
Ralph, Thank you so much for taking the time to leave your reveiw of your stay with us! I am so glad to read that our front desk team was able to provide you with an upgraded accommodation during your stay with us. It is really important to us that our guests feel comfortable in their rooms, so anything we can do to help with that is always great! I am also so happy to read that you enjoyed breakfast and our complimentary unwind hour during your stay! We are so pleased to be able to not only serve our buffet breakfast in the morning, but also be able to serve our unwind hour in the evening for those guests! We can't wait for you to come and stay with us again soon! Safe travels, Lainee Mathews Front Desk Manager Best Western Plus Abbey Inn
Room rate was excellent and the hotel was one of the better kept I've stayed during my 5 months of combined travel during the past 12 months. The entire staff was super friendly and helpful. The room was clean and so was the entire hotel. I was surprised with the hot buffet style breakfast which was very good. I will definitely stay here again the next time I'm in St. George.
Upon driving into the hotel the first thing we noted was the grounds were excellently maintained! Shrubs cut, flowers done and no trash around hotel. We checked in and Emily was an absolute gem and this is the norm of this hotel, she asked us several times of our room was ok. Kiddos should go to the GM as he/she has instilled a sense of pride in their emplyoyees, everyone was friendly, helpful and just happy to assist you! Don't see that too much anymore and means alot! We requested a top floor and immediately received it...Room was spectacular as with the decor of this hotel. You can see the upgrades in every detail...from rooms, to hallways and even outside (plumbing is hidden behind fence). Benches are everywhere surrounded by greenery. Pool is sparkling,2 hot tubs..doggy station, charging stations for vehicles, washing station for bikes and finally loaner bikes. No detail forgotten...then a welcome snack from 5-7...wow!!!! Our bed was downy soft and we slept like babies...our morning was started off with one of the best breakfasts ever and the ladies just made you smile. In closing we've stayed at many hotels and even spent 11 days at a BWPremier....this little gem of a hotel by far best it hands down!!!!! It has set the standard...we're trying to arrange our future travels so we can come again....we WILL be back!!
We love the Best Western Plus Abbey Inn. It really is a PLUS hotel. The pool is wonderful, the buffet is top notch, the rooms are first-class and the staff treats you like really important people. We are retired. We like to come to come to the Tuacahn shows. We we do, the Best Western Plus is the place to stay.
George, Thank you so much for taking the time to leave your comments about your stay with us! I am so pleased to read that you enjoyed your stay with us. I really appreciate your comments about our amenities, like the pool and breakfast, but I am especially happy to read that you had such a great experience interacting with our team. We want each one of our guests to know that they are extremely important people to us. It's also so great to read that you come down to Saint George to see Tuacahn's amazing productions! We know that so many of our guests come down to see those shows, and we are so glad to have them! Just so you're aware, we do offer Tuacahn Packages, were we can book your tickets here at the desk and have them for you at the time of check-in! Thank you again for taking the time to leave such a kind comment for our team! We are so glad that we could provide a first-class experience for you and yours! We can not wait to have you stay with us again! Safe travels, Lainee Mathews Front Desk Manager Best Western Plus Abbey Inn
BW Plus Abbey Inn is a beautiful place. Very comfortable. The staff is very friendly & helpful. The beds and pillows are comfortable. Close to stores and restaurants . The breakfast offered is amazing, so many choices, everything prepared to perfection
We chose this hotel because of the reviews we read re: their hot breakfast buffet. The buffet far exceeded our expectations. There was a wide variety of food, including an omelet station and waffle station. Would definitely recommend this hotel.
The Abbey Inn is one of the best we have ever stayed in. We were very impressed with the employees. Everyone was so kind and helpful. The room was perfect. the breakfast delicious and well organized. We will definitely come here again.
We stayed 1 night at the Best Western Abbey in St. George, Utah. The hotel is pet friendly and our room was complete with dog bed, dog food and water bowl, and even little milk bone biscuits. There was a potty spot for the dogs not far from the room and it was very convenient and safe to go to and from it at all hours. The hotel assured us that the puppy was welcome and any 'messes' that might happen with the puppy would be tolerated. When we arrived, it was evident that the pet-friendly room had been well cleaned... no odor and all was fresh. I was very pleased and impressed with this pet-friendly hotel and would stay again with my dog.
This hotel surprised me constantly with its awesomeness! Friendly and helpful staff, great location, clean rooms, lovely pool. There was Fresh water in the lobby, the hot breakfast was fresh and had lots of variety, there were even postcards in the lobby so I didn't have to drive to go find them. Comfortable beds and well-sized rooms. Can't say enough for it!
We arrived in St. George at the end of a 600+ mile drive. We were tired, hungry, and road weary. The young man who greeted us was so filled with enthusiasm and good humor the mere experience of checking in refreshed our souls and bodies. The hotel itself maintained the same level of outstanding service delivered with a smile. The room was spacious and comfortable, the breakfast delicious and hassle-free (important in the age of Covid), and the location just off I-15 and near a number of restaurants perfect. Wouldn't stay in any other hotel in St. George!
After an awful experience at another hotel I found this hotel. It was like night and day experience. Staff was extremely nice and rooms were impeccably clean. The breakfast buffet was also quite impressive. This is definitely my go to hotel when passing through St George.
It is conveniently located near restaurants and entertainment. The staff is pleasant and helpful. The rooms were clean, quiet, and well-appointed, with comfortable beds and quality linens. They provide an excellent breakfast buffet. We were able to get a package deal with tickets for Tuacahn at a reduced rate!
Wow! So pleased with this hotel. Our experience from our arrival to departure was excellent. The room was so nicely appointed and welcoming as was the breakfast. Could not believe how affordable it was compared to the amenities provided. Wish we could have stayed longer.
Thank you so much! I am so pleased to read that you enjoyed your stay with us so much, from check-in to check-out! It really makes us feel like we are providing so much for our guests. We wish we could have had you stay with us longer but hope that you'll come to visit us again soon. Safe Travels! Lainee Mathews Front Desk Manager Best Western Plus Abbey Inn
Great welcoming staff who really go the extra mile to make guests feel valued, Wonderful full breakfast buffet, with made to order omelets. Nice pool area with two hot tubs, nice rooms, comfortable beads
Thank you! I am so glad to read that our team was so welcoming and helpful during your stay! We do value our guests, just like you said. I am so pleased to read that you enjoyed breakfast in the morning, the pool, and your beds during your stay. We really appreciate you taking the time to leave your comments about your stay with us. Our guests' feedback on our hotel is one of the best ways that we can improve our property! Thank you again for your time and notes, I hope that you'll consider staying with us again the next time that you find yourself in town! Safe Travels! Lainee Mathews Front Desk Manager Best Western Plus Abbey Inn
v stayed here many, many times and never had such a bad experience. The air conditioner blowing HOT Air and the handicapped shower heads facing out of show and not wall to wall so the entire bathroom floods. Luckily I never fell on the soaking wet floor.
Hello Barb and Mike, thank you for taking the time to speak with me on the phone yesterday. Your refund will be processed within 2-5 business days. Thank you understanding this experience is not like us and we will ensure your future stays are great.
Beds were comfortable. Noise from Air conditioner was minimal. Rooms were clean. Front desk was friendly. Pool was nice, but its outdoors which was too hot during the daytime when we visited. Value was good for the price. Breakfast was free and good, alot of choices were available. Close to Black Bear Diner which was delicious. A nice stay.
Thank you for taking the time to write a review. I'm happy to hear you enjoyed our breakfast and your stay was comfortable. We look forward to seeing you again in the future.
They had a room for 6 of us! Probably the beat breakfast we've had in several hundred different hotels over the years! They had 4 staff stocking and cleaning the breakfast and had an omelette station, we're staying here next time in St George!
Thank you for taking the time to write a review. I'm happy to hear you enjoyed staying in one of our suites. We hope to see you in the future.
Hot tub jets didn't work. 1 pool was out of order. There was not an exhaust fan in the bedroom. Everything else (Breakfast, jetted tub in room, comfortable bed) was AMAZING! We travel 50-60 nights/year and my kids said this is their favorite hotel ever.
Thank you so much for taking the time to leave your review and comments! It really means so much to us to know what I guests thought of their stay with us that we can know what we need to improve on! I am really sorry to read that the pool was out of order for your stay with us, but I am really excited to let you know that we now have a salt water pool and it is fully open again! I am also going to take down your note about the fan in the room. That is something that our management staff can look into to improve our rooms for future guests. Again, we really appreciate the suggestions, as it helps us pinpoint areas that we can improve! It's so great to read that you and your family were able to enjoy breakfast in the morning, as well as the jetted tub in your room! I hope to see you with us again soon! Thanks again for taking the time to leave your comments! Safe Travels! Lainee Mathews Front Desk Manager Best Western Plus Abbey Inn
Splurge on the Honeymoon suite. It was better than the suitevin Vegas I had just left from thevnight before! plus, the staff is so so nice. and the decor is even gorgeous! I was literally here because of a medical emergency. And booked a room elsewhere. but because I was feeling terrible, I decided to spend a little more and be somewhere NICE while I waited for a relative to come and pick myself and my car up (I can't currently safely drive). Thank you to the BW Abbey Inn in St. George staff!!! You went the extra mile, plus 10
Call the same day was able to get aroom. Fast and friendly check in and out . Convenient restaurants and gas stations . Enjoy the pool breakfast is until 10 and you can request a late check out very convenient when you are traveling with pets or kids .
Lorena, Thank you so much for taking the time to leave your kind review! I am so glad to read that you were able to enjoy so much about your stay with us, like the pool! We hope that you'll consider staying again the next time that you find yourself in town! Have a great day! Lainee Mathews Front Desk Manager Best Western Plus Abbey Inn
This Hotel is amazing! We loved the King suite with the jacuzzi tub. It was clean and so comfortable! We also were So very impressed with their hot breakfast! It was very good and so many great options to choose from! By far the breakfast was the best complimentary breakfast I have had at any hotel. We will be staying there again without a doubt!
Ashley, Thank you so much for taking the time to leave such a kind review and rating of your stay with us! I am so pleased to read that you enjoyed the king suite that you stayed in, and that you were able to enjoy breakfast in the morning. We are so happy to have our breakfast room fully open once again! We also know how much that breakfast means to our guests. Again, we really appreciate your kind words. I will absolutely be passing along to our breakfast staff the impact that they had on your stay! We can't wait for you to stay with us again! Lainee Mathews Front desk Manager Best Western Plus Abbey Inn
This was a great place to rest on our road trip. The hotel is huge! Staff was polite and the entire place was very clean (trash can near front door was overflowing but that was the only issue we saw). Breakfast was great (not just the normal to-go stuff). check in and out was easy and quick. We'll be back.
Wow! Thank you so much for taking the time to leave such a kind review of your stay with us! I am so pleased to read that you enjoyed your stay, especially breakfast in the morning, and the cleanliness of the hotel! We really appreciate all of your kind words, and hope to see you again soon! Safe Travels! Lainee Mathews Front Desk Manager Best Western Plus Abbey Inn
We loved the Abbey Inn. Great service. Clean hotel and room. Everything was beautiful and well taken care of. The breakfast was delicious and had lots of options. The pool was small but clean and had fun toys for the kids. The beds were comfy and we look forward to staying again!
We really enjoyed our stay. The rooms were clean, fairly priced and the entire family enjoyed the pool area. The pool area also has a bbq area which we utilized and the front desk has cooking utensils to make it easy. Highly recommend staying here.
Great location. Staff service great, friendly. Clean facilities. Spa was great. Breakfast was surprisingly good. Comfortable beds. The free lemon & strawberry water dispenser was very refreshing. I would come back again
Thank you for taking the time to write this review. I'm happy to hear you enjoyed our clean facilities, comfortable beds, and breakfast. We hope to see you again.
I have to travel for work quarterly and always choose to stay at Best Western on Bluff. The staff is friendly, check in is quick and efficient and the hotel rooms always to my liking. Best Western offers an incredible breakfast - worth the stay!!
Thank you for taking the time to write this review. I'm happy to hear you enjoyed our breakfast and the service we provide. We look forward to seeing you again soon.
I am a flight attendant so I travel ALOT this is bar none the BEST hotel breakfast I have had since COVID and the friendliest staff all around!! Special shout out to Zack and the nice (blonde) breakfast attendant.
Thank you for taking the time to write this review. I'm happy to hear you enjoyed our breakfast and our staff was friendly. We hope to see you again.
Nice hotel. Too many kids for us though. Noisy at times and out of control in the breakfast area. Room was nice. Dated bathroom. Did not get to use the pool due to number of kids there. Easy access off the highway.
Thank you for taking the time to write this review. I'm happy to hear you found our hotel nice. I apologize for the noise issues and appreciate your suggestions. We value this and hope to continue to make improvements. We hope you'll stay with us again in the future.
During the first week of our 2 week trip around the SW, we reserved our hotels ahead of time. It was a mixture of hotel chains and we soon realized how much we liked the Best Western Plus hotels. We became members and the second half of our trip was exclusively Best Western hotels.
Thank you for taking the time to write this review. I'm happy to hear you enjoyed your vacation and we hope to see you again.
Great staff. Very nice and clean rooms. Very good for a night on the road. They use to have the best free breakfast anywhere I have been but due to Covid they have reduced the quantity and quality. I expect when Covid is passed they will return to the former outstanding format.
Thank you for taking the time to write a review. I'm happy to hear you enjoyed your stay. I have some exciting news! This past week we completely opened our dining area and all breakfast items are back. We look forward to seeing you again!
We stayed here for 2 nights while visiting the national parks. The place was clean, quiet, and the breakfast was fantastic! And the hot tub was a perfect end to our daily hiking trips. This is a great hotel for this price range. Kerry & Rosemary
Thank you for taking the time to write a review. I'm happy to hear you enjoyed our breakfast and found our facilities clean and quiet. We look forward to seeing you again!
Great staff, clean facility and rooms, diverse breakfast options! Best Western Abbey Inn is centrally located in St. George and easy to get to. It is a great option if traveling amongst the national parks such as Zion, Bryce and the Grand Canyon Northern Rim.
Thank you for taking the time to write a review. I'm happy to hear you enjoyed our breakfast, facilities and location. We look forward to seeing you again!
This was definitely one of the best experiences I have had staying at a hotel. Very clean rooms. Staff was very accomidating. The breakfast was very good, with different choices every day. I will definitely tell people to stay here. Thank you again!
Thank you for taking the time to write a review. I'm happy to hear our staff treated you well and you enjoyed our clean facilities. We look forward to seeing you again!
My husband and I just stayed with BW Plus Abbey Inn for three days. Excellent staff, very beautiful and clean spaces, and hot breakfast served in mornings. Our room was in South Tower, very lovely accommodation and comfortable.
Sewer odor in room (3rd floor). Talked to maintenance man about it and they said it been a problem there for a while and they don't know what causes it and don't know what to do about it. There were great and helped change my room fast. But, was hoping for the trouble they'd go above and beyond like get me a room upgrade but they didn't and the hotel was plenty vacant. A #1 ranked hotel in the city would do something like that but didn't. Breakfast - Server had to serve you which I understand cause of covid but food amount was really small and you only got 1 item to choose from. I would like to try both hot items but only get 1. Would be nice to have some kind of potatoes for breakfast. Was there 2 days and didn't have any option for that. Food quality was fine but come on get some real bacon and not this paper thin weird bacon? Even if you had to limit it it'd be nice to have a thicker bacon. Hotel itself was adequate. The remodel is more of a makeup job than it is a newer modern hotel. You can still tell it's an older hotel. Everyone was friendly which is good. BUT, this hotel is not the #1 hotel in St. George even if I didn't have that odor problem.
Hello, I'm excited to announce that our award winning breakfast is back. We have completely opened our dining area. We also have a newly renovated section of the hotel we would love to have you stay in next time you're in the area. We'd love to show you why we're the number 1 rated hotel in the area. We are very sorry about the odor in the room you stayed in and I can assure you that won't happen again.
Very friendly staff and and beautiful hotel. The room was in great working order and well designed. The breakfast was full and hot with the servants filling our plates to the max, even during Covid. The hotel was very well lit at night with plenty of parking.
The hotel is very nice. The breakfast buffet is good, and the servers are efficient. All hotel staff are very friendly, The hotel is conveniently located close to I-15 with easy access to restaurants, fuel and shopping.
From making reservation then changing it, the arrival and the stay, it was a friendly experience, with attention to all things needed, the place was clean had everything we needed. I travel with kids and the pool was open and clean. The breakfast provided was good and organized, we had no questions on how to do it and the varieties were plenty, specially for a time like this (COVID-19). Thank you very much!!!
I had a delight stay at Best Western's Abbey Inn this week. It provides easy access to local shopping, dining and nearby attractions. Ask for an east facing room and wake up to a glorious Utah sunrise!
Great value Treated like I matter to your whole team! One of the best places I have ever stayed. I feel Safe, and almost as comfortable as at home! If I ever have a need it is taken care of immediately.
The complete staff was fantastic. They are so polite, friendly and helpful. Carrie was clearly a gem. She went Above and Beyond the duty making the experience so pleasant for all. She and the entire staff at Best Western Plus Abbey Inn are Rock Stars!!!
Very friendly and accommodating staff. My request for additional items was handed quickly. Love that I can just text everything to them, from checking in to checking out and requests. No contact except when desk clerk came out to our car with the key. Great value too, as the last hotel we stayed at in St George was almost double the price. The only thing missing for me was a balcony or patio.
We would totally stay here again! We LOVED the room, LOVED the breakfast, LOVED the location! LOVED!! It's close to snow canyon, movie theaters, ice cream and restaurants. We enjoyed our entire stay. There were tons of things to do within a few minutes of the hotel! It was awesome!
Great staff, room, and delicious breakfast. Have stayed here for over 20 years. Will continue to use Abby Inn as our place of preference while staying in St. George Utah. The service goes above and beyond.
I had to check in at 11:30 last minute because another hotel lost my reservation. Best Western Abbey went above and beyond so kate at night to help me. We woke up to the most delicious breakfast with a staff member making omelets! It was delicious and my kids looked forward to it! We will be back!
Had a great experience staying here. Staff was very friendly and helpful, and all requests were taken care of quickly. We also stayed at the same time as a bunch of high school teams, and found the hotel still quiet and accommodating. Due to covid they don't do daily housekeeping, which was the only negative but I understand the risk and appreciate the safety measures being taken.
Thank you for taking the time to write a review. I'm happy to hear you found everything accommodating and quiet. We hope to see you again in the future.
I did not expect to need a hotel while staying in St. George for my visit. I booked this hotel at 12:30 and was able to check in early at 12:48, which decreased the stress with my last minute changes. The hotel room had a medium mini fridge/microwave/small cabinet/ sink and counter top so I didn't have to go out to eat. The beds were honestly the most comfortable hotel beds I've ever slept on. The pool is an amazing space to hang out at especially the hot tub. The location was great, close to a nice quiet Walmart and close to the snow canyon hikes I came to St. George to do. Breakfast was more than I expected with Covid-19 and much nicer than the fancy Big Sky Montana resort I stayed at a few months ago . I also was able to request a late check out and had no problems for the 3 days I was here!
Thank you for taking the time to write a review. I'm happy to hear you found our rooms comfortable and you enjoyed your vacation. We hope to see you again in the future.
Wonderful staff. Exceptionally clean rooms. Amazing breakfast. We stayed at another nearby hotel that had high ratings on trip advisor but it had so many issues that we had to leave. (Toilets didn't work, flimsy mattresses, holes in linens, boxed breakfast). That hotel didn't hold a candle to Abbey Inn, just the breakfast alone will impress you: eggs and bacon, oatmeal, crepes, and made to order omelettes! Price was a little higher but worth every penny!!
Thank you for taking the time to write a review. I'm happy to hear you found everything clean and you enjoyed our breakfast. We hope to see you again in the future.
We had a wonderful 3 day trip in the St George area. This was enhanced by the great hotel accommodations. The hotel staff went out of their way to assist us and everything was clean. We will recommend to family and friends.
Thank you for taking the time to write a review. I'm happy to hear you found our staff accommodating and everything clean. We hope to see you again in the future.
We have stayed at various properties on our travels through St. George. This is our first stay at the Abbey. We were extremely pleased with our stay. We were warmly welcomed and our accommodations were surpassed our exceptions. This is a very good place to spend the night . . . highly recommended.
I was very pleasantly surprised with my stay at this hotel. Not only was the size of the room very spacious, the beds were so comfortable! I loved that the sheets were not the scratchy, loud ones that you usually get in a moderate hotel. We were able to comfortably control the temperature of the room, the heating/cooling unit was not overly loud or disturbing. We only stayed one night and did not eat the complimentary breakfast offered so I can't speak for that. However, the hotel grounds and main guest areas were clean. Very conveniently located near, freeway, restaurants and shopping. Didn't notice any street noise but maybe because we slept so good in the comfy beds!
Place was clean, rooms were comfortable, grest location to freeways and resturaunts. If I ever have to visit St George on a buisness trip, I will definitaly stay at the Abbey Inn. No muss, no fuss the whole time!
Marcus, thank you for taking the time to write a review. I'm happy to her you enjoyed the location of our hotel and you found everything clean and comfortable. We hope you will stay with us again in the future.
I reserved my room with the agreement of $89/night. Stay 2 nights get 3rd night free. Almost too good to be true. Confirmed this promotion with the sales manager. She confirmed the promotion and that my stay was booked. I arrived and she said that she could no longer honor the promotion. Never emailed or called me..... let me drive 380 miles before she told me.
Hello Danielle, I'm very sorry about the misunderstanding. Our sales manager mentioned she reached out to you. We hope you will consider staying with us again in the future.
When I walked in, I was immediately greeted by the person behind the counter. He was friendly and check in was quick and easy. They even gave us water bottles and a box of truffles since we are rewards members. The breakfast was great, the hotel was clean. It was a great stay.
Thank you for taking the time to write this review. I'm happy to hear our staff was friendly and the hotel was clean. We hope to see you again in the future.
I was confident my reservation I booked five months in advance would still be there when I needed it. The cleanliness of the room was great, the service I received was outstanding and the value of the room was decent. I really liked the fact that the Abbey has a water softener in place.
Thank you for taking the time to write a review. I'm happy to hear you found the room and hotel clean and you enjoyed the services we provide. We hope to see you again in the future.
Clean rooms Covid procedures made my wife and I feel safe. Bed was very comfortable had an excellent nights sleep. It was a pleasant surprise to have a breakfast omelet that was prepared to order. Also had ample parking.
Thank you for taking the time to write a review. I'm happy to hear you enjoyed our new mattresses. All of our rooms have new mattresses because we believe it's important to get a good night's rest. We hope to see you again in the future.
We stay at Best Western Abbey Inn every chance we get when in St George. Clean, comfortable, good breakfast, nice staff. Exercise room and hot tub are great. Great Location. I really like Best Western Rewards program.
Julie, thank you for taking the time to write such a great review. I'm happy to hear you enjoyed our clean and comfortable facilities. We hope to see you again in the future!
The hotel is clean and the staff is fantastic. Very nice hotel hot breakfast was included in the meal and Covid-19 alterations made it feel safe. The mattresses and bedding definitely need upgrading. The interior of the hotel is dated but that doesn't effect your stay any where as much as the lumpy, soft mattresses and thread bare bedding.
Thank you for taking the time to write a review. As mentioned in my email to you. I personally went through our linen stock and you're correct. I found a few pieces of linen that should have been discarded. I worked with our housekeeping and laundry team this week to further train to ensure we identify linen such as you described. This quality is unlike us and I assure you we will fix this right away. We have plenty of new linen that was circulated to replace anything worn. I will ensure this doesn't happen again in the future.
We enjoyed our stay at the Abby Inn. It was clean and updated. The breakfast was hot, clean and good. The pool area looked very inviting with 2 hot tubs. Even during Covid they have their act together!
Thank you for writing such a great review. I'm happy to hear you enjoyed our breakfast and clean facilities. We hope to see you again in the future!
Water pressure in the shower was sublime! Loved it. Many times you go to hotel and the water pressure is low and water doesn't drain well. But that was the opposite of what I experienced at the Best Western! Great water pressure. Thank you!
Troy. thank you for taking the time to write a review. I'm happy to hear you enjoyed a comfortable stay and our water pressure. We hope to see you again soon!
We stayed here for our 10th anniversary in the anniversary suite. Same room we spent our wedding night in, so it was extra special for us. The room was gorgeous (all the deforestation had been recently updated), bed was big and comfortable, the jetted tub was gloriously wonderful, double showers were awesome, and the fake fireplace added a really nice ambience (although I wish it had actually produced heat...oh well...). We didn't order any room service this trip, but every staff member we spoke to was friendly and helpful.
Happy 10th anniversary! My wife and I just celebrated our 6th. Thank you for taking the time to write a review. Recommending us means a lot to us. Have a great week!
Sydney took our reservation and assisted in checking us in. Sydney is a definite asset to this hotel. She is kind, compassionate and courteous. The room was very comfortable and very clean. Breakfast in the morning - your choice of scrambled eggs, bacon, omelette, cereal or fruit - all good. Very friendly staff as well.
Kristi, writing this review means a lot to our team. I'm happy to hear Sydney and our team treated you well and you enjoyed a comfortable stay. We hope to see you again in the future.
Our stay at this location was awesome. All staff were very helpful with positive smiling faces. They really made me feel safe and appreciated. Our room was very clean and stocked well with supplies. I used the hot tub and laundry facilities also. They were great too. We will definitely stay there in the future and next time we will use the BBQ area. Thank you for taking such great care of us.
Thank you for taking the time to write such a great review. I'm happy to hear our staff treated you well and you enjoyed your hotel rooms and our facilities. We look forward to seeing you again in the future.
We have stayed at this hotel many time traveling between Phoenix and Springville Utah. This last time we were moving to Springville and made our normal stop at the Abbey Inn. The beds are excellent and we got a good night sleep. After arriving in Springville, 5 hrs from the Abbey Inn, I realized I had left my laptop in the room. I was a bit panicked at that point, you see, all our checkbooks, important financial papers, everything important was in the laptop case. When I called, Trent said not to worry, it was safely locredited in the manager safe and they would mail it up to me. This was promptly done. I am ever so grateful for the caring staff in housekeeping and the front desk. Trent, you are truly an angel. I recommend Abbey Inn highly. Good location, great mattresses and a very caring staff.
Wow, what a great review! Thank you for highlighting your stay with us. We hope to see you again in the future!
I've stayed many times this year at Abbey Inn in St George Utah. It's clean, the beds are comfortable. The rooms are sealed after being Sanitized and cleaned immaculately, The staff is friendly and professional. The lobby and entrance are decorated well. The location is in close proximity to many restaurants and the Zion National park. I love this hotel!
Thank you for taking the time to write a review. I'm happy to hear you enjoyed our clean facilities and comfortable rooms. We hope to see you again in the future.
My family has stayed at the Abbey Inn for years. It is truly one of the best places we have stayed...all over the country. For the price, it can't be beat. Always clean, delicious breakfast choices, kids love the pool and outdoor space, bikes to use, and always helpful staff.
Thank you for taking the time to write a review. I'm happy to hear you enjoyed our breakfast, pool area, and bicycles. We hope to see you again in the future.
I stay at this Best Western every time I'm visit St George for business which is frequent. The hotel is clean, breakfast is always full and great (even during Covid), and the staff always goes above and beyond. The staff is a majority of young people and they have hands down the best customer service. They are attentive, efficient and friendly. If you need extra items they always help out. The room amenities work great and the beds are quite comfortable. I never consider staying any place else when I travel there as they make my stay perfect every single time.
Thank you for taking the time to write a review. I'm happy to hear you enjoyed our breakfast and clean facilities. We hope to see you again in the future.
I stayed at this location for an extended amount of time for work. My interactions with the staff and owners were positive. I highly recommend this location to anyone looking for high-quality yet affordable accommodations
Thank you for taking the time to write a review. I'm happy to hear you enjoyed your stay and our staff took well care of you. Have a Merry Christmas!
Customer service was excellent and covid prevention measures was very good. Great breakfast. We have switched to best western rewards program instead of a competitor because it is superior. The check in check out was easy and fast.
I'm happy to hear you enjoyed your stay. We have added extra Covid-19 precautions and I'm happy to hear you noticed that. We hope to see you again in the future.
Nice ,clean and great breakfast. I felt safe and everyone was so friendly and polite. the fresh breakfast was great during the COVID- we really appreciated it ! plenty of parking and very conveniently located to other restaurants etc.
Thank you for taking the time to write a review. I'm happy to hear you enjoyed our breakfast and found our the property clean. We hope you will stay with us again in the future!
I appreciated the COVID precautions taken by the staff (mask, hand sanitizers, room was affixed with seal to indicate cleaning). Our room had a sitting area separated from the sleeping area with a unique archway that I haven't seen in any other hotel I've stayed at. The beds were comfortable and the room was clean. I was surprised that they offered a hot breakfast - and it was quite good and the staff observed health precautions. Very impressed with our stay here and would highly recommend.
Thank you for choosing to stay with us. I'm happy to hear you felt safe from the COVID-19 safety precautions we have at our hotel. Thank you for writing this review and we hope to see you again in the future!
This hotel has always been a great hotel to stay in! I've stayed here for years and even with Covid the breakfast still out does any “free breakfast” around! It's always clean and the beds have always been comfy!
Thank you for taking the time to write a review, I'm happy to hear you enjoyed our hot breakfast and your stay was comfortable. We hope to see you again in the future!
They still had made to order omelets and fresh breakfast. The rooms were clean and beds were comfortable. The front staff was kind and happy to help. Easy to get in and out even with my boat. Our first pick when ever we come to St. George
Rachel, thank you for taking the time to write this review. I'm happy to hear you enjoyed our breakfast and our staff treated you well. We look forward to seeing you next time.
I don't usually stay at best western but gave this one a try based on the good reviews and dissatisfaction at the two Marriott properties that I've tried during covid. This place was doing everything right, including offering masks in the lobby and bringing breakfast to your room. Staff is great. We felt safe at an unsafe time. Much appreciated! Good job!
Amy, thank you for taking the time to write us a review. It means a lot to hear you were pleased with our Covid-19 precautions and our breakfast. We hope to see you again in the future.
Facility is well situated on the main road through town (Bluff Drive.) Very comfortable, quiet room and currently doing well with covid protocols. We felt safe for our two night stay. We chose not to participate in the indoor hot breakfast; they also had "grab and go" options. We'll stay there again.
Thank you for taking the time to write such a great review. I'm happy to hear you felt safe and comfortable during your stay and you enjoyed our breakfast. We look forward to having you stay with us again in the future.
The rooms are beautiful, clean and comfortable. You have all the amenities that you need including: breakfast, mini fridge and a microwave. They also provide very nice body soap, shampoo and conditioner. Well above average and we were highly impressed.. It was a pleasant stay with my family and when we return we will most definitely book with Best Western Plus Abby Inn Hotel.
Thank you for taking the time to comment about our beautiful, clean, and comfortable rooms. I'm happy to hear you enjoy breakfast and you enjoyed time with family. We hope to see you again in the future.
Lodging was easy, clean, friendly, and the hot and fresh BF was phenomenal and so much better than any other BF throughout this vacation trip (many places used the COVID excuse to serve a much more meager BF, if at all). Friendly staff, easy check in and check out, and clean room.
Thank you for writing such a great review about our breakfast and our friendly staff. We hope to see you again soon!
Great location, room was very nice, clean, and comfortable. Staff were very accommodating when we had to do a last minute change. Excellent value for the price. We had stayed at another motel the night before that cost more money and was not anywhere near as nice as this. We would definitely stay here again. Thank you
I'm happy to hear you found excellent value in the price of your stay. We hope to see you again in the future!
We have stayed several times at the Abbey Inn. The staff has been consistently courteous and helpful! The rooms are comfortable and clean. We strongly recommend the Abbey Inn for your stay in St George!!
The front desk staff (McKay and Sydney are awesome. They helped me out in a pinch when it wasn't their job. The front lobby has delicious lemon water and the entire staff is so friendly and welcoming. The pool and hot tub were clean as well and saw them checking the water daily. I will definitely be back here as I loved my stay and I'm sure you will as well!
Mary, thank you for taking the time to write this wonderful review. I will make sure McKay and Sydney see this. We hope to see you again in the future.
Great experience, we stayed here three nights and found the staff to be extremely helpful, friendly and professional. All the rooms are VERY clean. Fridge and microwave were great for us! We had breakfast every morning and found it to be very good. The selection varies daily. We used the laundry facilities and found the equipment and room well cared for and well ventilated. The pool area is gorgeous and clean! Highly recommend this hotel for all travelers.
Thank you for taking the time to write such a great review. I'm happy to hear you enjoyed our clean rooms, pool area and our breakfast. We hope to see you again in the future.
The room was quiet, comfortable, and clean. Bed was extremely comfortable. The hotel location was within walking distance of multiple restaurants and fast food places. The employees were very friendly and helpful.
I'm so sorry to hear about your home. I hope everything was taken care of for you. We appreciate you staying with us and taking the time to write this review.
Best western hotel in St. George. During these hard times it is so good to get away to this hotel as the service is excellent Emily and her staff and Josh are wonderful. You can't go wrong at this Best Western that's why we come all the time from Las Vegas every chance we have. They have done a wonderful job during this pandemic keeping the whole safe and clean. You can't go wrong make your reservation and enjoy yourself tell them Ray and Fred highly recommend this hotel and staff.
Ray and Fred, thank you so much for taking the time to write this incredible review. It means a lot to hear how well we're doing, especially during a difficult time. We hope to see you again soon!
My husband and I stopped here again and were very impressed. We have been here before and will continue to stay here. It was very clean and their normal AMAZING breakfast was condescend due to COVID but still great. The beds are great. We highly recommend this place and have recommended it to friends.
Thank you for taking the time to write a review. It means a lot to hear you enjoy our breakfast and have stayed with us multiple times. We hope to see you again soon!
I love staying at the Abbey Inn! It is my go-to when in St George! Breakfast was still amazing even during these crazy times. Staff was excellent and room was great! Contactless check-in was offered as well as express checkout. They were happy to accommodate my floor request as well. You can't go wrong with the Abbey!
Karin, thank you for commenting about our breakfast and contactless check in. We hope to see you again in the future!
Have stayed here twice and enjoyed both times. Staff very pleasant, handicap room. even though we had the covid-19 thing to deal with, the coffee and breakfast very well done. we would recommend to our friends.
I'm happy to hear you were pleased with your stay and you enjoyed our breakfast. We hope to see you again soon!
This was an excellent Best Western plus with many nice amenities. The pool and hot tub area were beautiful! We enjoyed using it immensely! Wonderfully soft beds with very nice sheets and blankets. The breakfast was really good.
Kade, thank you for taking the time to write such a great review. I'm happy to hear you enjoy our pool area and the room was comfortable. We hope to see you again soon!
Even though posted “Mask Required “, not enforced. Though selected most expensive accommodations, very disappointing. Asked desk clerk (young woman) to send an important fax but it was clearly above her pay grade
Mr. Fletcher, it means a lot to me that you reached out to explain your experience. I'm extremely disappointed about the lack of seriousness we took regarding Covid-19 and the poor customer service from the said front desk agent. This past week I personally conducted a training with all team members about masks and we discussed how we can better enforce other guests to wear masks. We put up additional signs at each entrance and in the lobby and breakfast area we just installed a mask dispenser so there isn't an excuse not to wear one. I assure you we have learned from this and will never allow this type of behavior to occur again. I hope you will consider staying with us and Best Western because I feel the brand is taking the best precautions to prevent the spread.
Everyone here was great, but if u are lucky enough to be greeted/ checked in by Sydney I guarantee you're in good hands. The Room was so neat and clean and amenities where fully stocked. The hot tub was clean as was the pool. I'll definitely be back and would recommend this to anyone
I'm happy to hear you enjoyed our hot breakfast and clean hotel. We hope to see you again in the future. Thank you!
We enjoyed an excellent one night stay at the Abbey Inn. I took advantage of the hot tub and pool... it's conveniently located just off I-15 and there are several restaurants within walking distance. Breakfast was amazing! Four (4) staff members were taking care of an omelette bar, buffet and insuring all COVID-19 requirements were safely followed. My wife was thrilled with by the gluten free blueberry crepes. Well done!
Thank you for taking the time to write such a great review about your hotel stay. I'm happy to hear you like our location and enjoyed our pool and hot tub. We hope to see you again soon.
I highly recommend this hotel. Everyone was helpful and nice. The rooms were very clean. The outside settings were beautifully done. Parking lot was very clean. Were the hotel is located was close to everything
Thank you for commenting about our clean rooms and curb appeal. We hope to see you again in the future!
I stayed at this wonderful location twice during September. My second stay was scheduled at another local Best Western but the Abbey Inn staff was happy to cancel that reservation and book me at their location. The staff at Abbey Inn is so welcoming and friendly. They went out of their way to help and recommend places to eat. My favorite part was the fabulous breakfast which was so much more and better than the usual Best Western breakfast. The hotel was very clean and a great place to stay. Thank you for all you do to keep your property clean and your staff happy and accommodating!
Camille, thank you for staying with us so often. I'm happy to hear our staff treated you well and were flexible. We look forward to seeing you next time,
I drive for a living so I get to stay in several hotels thoughout the year. A hotel stay can start your day off great or it can start your day off less than desirable. I am happy to say my stay at the Abbey Inn Best Western Plus was the perfect start for my business trip. The from desk clerks were friendly and very informative. The room was very nice and super quiet and check out was a breeze. When work brings me back to St. George UT I will be staying here again.
Thank you for taking the time to write a review. I'm happy to hear your room was quiet and convenient and our staff was friendly. We look forward to seeing you again!
Every time I go to St. George on business I stay here. Great central location, friendly staff and nice rooms. Quick check in and out, ample parking and close to food. There are numerous hotels nearby I have tried and now this is my regular place.
Thank you for choosing our hotel when you stay in St. George. It means a lot you took the time to write this review about our staff and location. We look forward to seeing you again soon.
It's always great to stay in a place where the employees are genuinely enjoying being there. From check-in to check out it was great. It was clean. I got to use the bathtub to soak my injured rib. The AC was on with air circulating. Plenty of space. When we went for breakfast we noticed that they managed to do a full socially distanced one with smiles! It was yummy too and great to see the chef flip my omelette. We also used the fitness center and the man came in to fix the TV wiring to work with a new remote. Everyone was wearing masks. There was nothing we didn't like! It's as if a manager of a 5 star hotel is taking care of this place. Thank you for a great stay Abbey Inn team!
Wow, what a great review! Thank you so much for taking the time to write a review about our staff and facility. We hope to see you again in the future.
We had a senior softball tournament that was re-scheduled & moved from Las Vegas to St. George, Utah. I had a friend give me the name of this hotel so I immediately called the Best Western Plus Abbey Inn. Given that I was setting up for a group I was given Randi Thompsons name & contact info as she had left for the day. I left her a voicemail upon which she immediately contacted me the next day. She was great in getting our team set up. She and Trent really made us feel at home and the whole process was seamless. Upon checking in and during out stay, unbelievable! Everyone was incredibly cordial and happy! The breakfasts were great. My room shower was the best I have had in over 25 years! I would whole heartedly recommend the Best Western Plus Abbey Inn to anyone going to St. George........I guarantee you won't be disappointed!!
Kevin, we sure enjoyed having the softball tournament in our area. Everyone was so friendly. Thank you for writing such a great review. We hope to see you again some day.
Very friendly staff, made you feel welcome right off the bat! Hotel rooms and property were very clean, and rooms had a "fresh" spa type smell to them! Considering the current circumstances in the Country right now, they did an excellent job of making the restrictions as easy to deal with as possible, and afforded us a very good breakfast while staying within the government set parameters! This is in a great location for any day trip you need/want to take! I will certainly stay here again, on future trips to the area.
Thank you for commenting about our staff, location, and hot breakfast. We look forward to seeing you again!
We made a quick overnight stop in St. George on our way to Moab and stayed over night at Best Western Plus Abbey Inn Hotel & Conference Center. We have stayed there 4 times over the last four months and have always been impressed by their caring staff. Each time we have stayed there we found the rooms to be clean and comfortable. We have another stay scheduled next week and will stay here on our way to North Utah.
Thank you for staying with us so often. It means a lot to hear our staff has treated you well and our rooms are clean and comfortable. We look forward to seeing you next week.
Very pleased with this hotel, excellent breakfast especially with COVID restrictions. Very comfortable room, great bed and pillows. I like having a microwave and refrigerator in the room. The cable and TV were good and the Wi-Fi was ok.
We were on a 6000 mile road trip and gad stayed at MANY hotels!!! The Best Western Abbey Inn was; by far, one of the nicest, cleanest, friendliest that we'd stayed at! Breakfast was delicious, plentiful, and served safely. We HIGHLY recommend this lovely hotel. Good location too!
Sheri, thank you for writing such a great review and for highly recommending us. I'm happy to hear you enjoyed our hot breakfast and our staff was friendly. We look forward to seeing you in the future!
Clean accommodations, with professional staff and great breakfast included. Lovely pool area and a great location. Close to all attractions and Dixie University. Nicest hotel i stayed in the St. George area.
Thank you for taking the time to write a review and recommend us. I'm happy to hear you enjoyed our breakfast, location and pool area. We hope to see you again!
This hotel has super friendly staff, very comfortable beds, and a great breakfast. I especially love the omelettes they offer. This is my go to hotel when i have to go to st george because of work. Will definitely be stopping again soon!
Thank you for commenting about our friendly staff and comfortable bests. We look forward to seeing you again!
I have stayed at many of the hotels in the St. George area, the Abbey Inn has become my go to hotel. The rooms are clean, comfortable and modern. The staff are friendly and will always go the extra mile to make my stay enjoyable. Great breakfast, pool and internet.
Thank you for taking the time to write such a great review about our clean and comfortable hotel. We hope to see you again!
Some friends and I had just done 10 days of hiking through the 5 Utah National Parks. We wanted a hotel that was near food and had quiet, comfortable rooms. Not only was the location great because it was near both several food accommodations and the airport, but it also had great amenities. The wifi worked great on all of our devices, the rooms were very quiet (we didn't have neighbors that were loud and kept us awake...if they were loud, we didn't hear them). Everything was incredibly clean. But most importantly, the staff was very kind. In the morning, breakfast was not the typical "free buffet" that is included in the price. They had breakfast sandwiches, a create your own omelet chef, and so much more. The staff was incredibly helpful and kind even when we were delirious and in need of more sleep. I would definitely stay here again.
Wow, what a great review! I hope you enjoyed your vacation visiting the National Parks. We hope to see you again!
We enjoyed the friendly and efficient check-in/check-out process at BW Abbey Inn in St George. The hotel was conveniently located close to restaurants, fuel and freeway. The kids enjoyed the pool. The breakfast was delicious and fresh and the staff took care and precautions to make the whole stay safe and very pleasant. We'll be back.
Thank you for commenting about our location, pool area, and breakfast. We hope to see you again!
The hotel was very nice. It was clean and the staff was professional and courteous. The AC worked well and the workout room was adequate. There was a pool, although I did not use it. The hotel was conveniently located near restaurants and stores.
Everything was fabulous, from the cleanliness to the spaciousness. From comfort to warm hospitality to yummy breakfast. The colors were memorable too. Bold reds are a thing for me. Ha ha. Anyway, Can't wait to make a next time!!
You can count on best western stayed at other establishments recently and no comparing. Every best western is reliable. Clean, service is great and reliable. Price is always reasonable. Staff has taken the steps nessary with covid in mind. Can't control the other guests but it's your responsibility to do the rest.
We have extended family that live in St George and we have kids attending school there too. The BW Abbey Inn is our goto spot to stay when we visit. The rooms are great, the staff is awesome and the price is right. It is close to several restaurants and convenient to all of the St George downtown. Easy access from the freeway and plenty of parking. We highly recommend this hotel.
The hotel was clean and complimentary breakfast was much better than any other hotel I have stayed in. I picked the hotel because they have an electric car charging station there. I was able to charge overnight. It was perfect except all three charging spots were taken. There are 2 Tesla charging spots and one j plug charger. I hope there were only 3 electric cars there that night.
Donna, thank you for taking the time to write such a great review. That's a great suggestion about adding an additional Tesla charging station. We hope to see you again in the future.
If company would make it a priority to keep all staff and clients safe by demanding masks and social distaincing in common areas, I would say that our experience was excellent. Clients/guests are allowed to congregate in common areas without even a hint of having masks, we were uncomfortable and did not use the pool for example. The lack of this corporation having a backbone to protect all participants, staff/guests, by demanding social distancing and masks in common areas is shameful! and ultimately a weak business plan..
Mr Harris, thank you for providing valuable feedback. I appreciate your suggestions and I will discuss this with our management team. Currently, we do require that all guests wear a mask in public areas except the pool area. We have placed signage for our guests regarding the pool area that they can enter at their own risk. We suggest it, but do not mandate it and are following the local health department guidelines. I'm currently doing research to find any hotels in Utah and outside of Utah that are requiring a mask at their pool area. I've talked to several and haven't found any. Please let me know if you find any because I'd like to know how it works for them. I apologize for the frustrating experience during this difficult time. We hope you will consider staying with us again.
Wow! They texted me before my stay and they said I could do a pre-check in when I got there I was able to sit in my car they brought me my keys do my vehicle I didn't even have to get out of my car to check in. Took very great CDC precautions for Covid, Emily helped us so much and made this day fantastic. 10 out of 10, will stay here again just because Emily made me feel so welcomed. Someone needs to give her a raise she deserves it!
Cody, thank you so much for writing such a great review. I passed this review on to Emily and she is grateful for the kind words. We hope to see you again in the future!
Everything was great! Very nice rooms, awesome pool, and yummy hot breakfast. We have stayed here a couple times this summer and both times everything has been excellent. Everyone is friendly and nice!
Thank you for taking the time to write such a great review. It means a lot to hear you enjoyed our breakfast, rooms, and pool area. We hope to see you again in the future!
When visiting St. George you can't go wrong choosing to stay with Abby Inn, be it for business, medical appointments, or vacation It's our first choice. The hotel is cool, rooms are clean and staff are supportive and friendly. So many times you find the hallways not cooled but rooms cooled, not here they keep all areas cooled in the heat of summer.
Debra, thank you for taking the time to write such a great review. I'm happy to hear our staff has been supportive and friendly. Thank you again for staying with us!
Been here so many times. This place never gets old it only gets better. I recommend staying here the best customer service and it's really welcoming. Places to eat are close and good scenery. Pets can stay too. It's clean and comfortable.
Lance, thank you for taking the time to write a review and fro staying with us so often. We look forward to seeing you next time.
An ideal location for visiting major attractions in the area, golfing and to enjoy the beauty of the mountainside. Plenty of restaurants and shops to meet your needs. Great staff; professional, friendly and helpful. Have stayed here numerous time in past and our only hotel to stay when in St. George!
Wayne, thank you for writing such a great review! It means a lot to our team to hear how we're doing. I'm happy to hear you came to visit the area attractions and to golf. We hope to see you again in the future.
I will only stay at the Best Western Abbey Inn when I travel to St. George. It is a beautiful hotel with amazing amenities. This was a leisure trip and we enjoyed the pool every day. The decor is beautiful and the staff is fantastic!
Thank you for writing such a great review. I'm happy to hear you enjoyed our amenities and decor. We hope to see you again when you're in the St. George area.
Excellent customer service in a world where the value of good customer seems to have been lost. Kyson and Bryce (staff members) went out of their, above and beyond to be sure that out stay was comfortable and we were taken care of.
Thank you for taking the time to write a review. I'm happy to hear Kyson and Bryce provided exceptional service. We are blessed to have them both work with us. We hope to see you again in the future.
We have stayed at the Abbey Inn over the years when passing through St George and we were pleased to see that the hotel was as good as ever. We appreciated that the staff were wearing masks and had hand sanitizer at the ready for guests during this pandemic. The rooms were clean and comfortable, the Wi-Fi worked well and the breakfast was better than ever. We were impressed that the staff was masked and served each patron during breakfast. They even had an omelette station on the morning we enjoyed breakfast. I would recommend this hotel for business or pleasure and with a family or solo traveling.
Thank you for taking the time to write such a great review and for recommended our hotel. I'm happy to hear you enjoyed our breakfast and facilities. Thank you again for staying with us throughout the years and we look forward to seeing you again.
Last minute decision to stay in St. George instead of Vegas, and best decision EVER! What a great little town, with a fantastic Best Western. Very clean, pool was perfect, bed was so comfortable and breakfast was amazing even had an omelet station. Very happy with the location and everything that was offered.
Thank you for taking the time to write a review. I'm happy to hear you enjoyed the St. George area and our location. We hope to see you again in the future!
We spent 7 nights in various hotels on a cross country trip. This was our favorite place by far. Our room was very clean and the bed was comfy. The way breakfast was served was excellent. Staff members were gloved and masked and they placed your food choices on your tray. The selection was great and even included made to order omelets. Highly recommend a stay here.
Kathy, it means so much to our team to hear about your experience. I'm happy to hear you enjoyed our breakfast and the room was clean and comfortable. Thank you again for recommending us.
I travel to Saint George quite often and the Abbey Inn is my favorite hotel. Great location and great staff make it my favorite place to stay. The Abbey Inn is close to all of the amenities in Saint George and their breakfast menu is very good to help get you going in the morning.
Eric, thank you for taking the time to write a review. Our team looks at these reviews daily and we enjoy seeing feedback. I'm happy to hear you enjoy our breakfast and amenities. We look forward to seeing you again!
Consistently superior during the past decade. Nice king room with a great bed. Great pricing! Best limited breakfast options we experienced in the four hotels we stayed in. Good dining options nearby.
Wow, what a great review! It means a lot to our team to head your enjoyed ourselves breakfast and your room. We hope to see you again!
Me and my wife have traveled across the United States recently. We stayed at many different hotels. I would like to say that we had one of our most pleasant stays at the Best Western plus in St.George Facility. It was very nice and clean and modern and updated. Rooms were very nice and beds were comfortable. The staff was very friendly and helpful. I wish that all hotels across the United States adhered to these high standards. I would give them a five Star rating. Thank you
I'm happy to hear our staff was friendly and helpful and you enjoyed our clean facilities. Thank you for writing this review and we hope to see you again in the future.
Staff was exceptionally kind and helpful. The room was beyond my expectations. I cannot wait to stay here again. Everything was clean, check in was very quick and the breakfast was way better than expected.
Thank you for taking the time to write such a great review. I'm happy to see we met your expectations and the cleanliness of our hotel meant a lot to you. We look forward to seeing you again in the future.
This hotel was an excellent choice as a layover on our way to Moab. So good we decided to stay again on our way home. It's incredibly clean, the pool area was perfect for my kids and the breakfast choices were great as well. The staff here is so polite and kind also it made the stay that much better. Overall very clean, comfy beds, right off the Hwy but far enough you don't hear it, great pool and very safe feeling neighborhood.
Thank you for stopping by on your way to and from Moab. I'm happy to hear you enjoyed our breakfast and pool area. We hope to see you again in the future!
This was my third time staying at this Hotel while looking to buy a House in St George. It's a beautiful Hotel, especial the Tower with Suits. The staff is always super friendly and helpful. They put forth an outstanding breakfast.
Thank you for taking the time to write a review. It means a lot to us that you enjoyed one of our South Tower Suites and our breakfast. We hope to see you again in the future!
Do not stay here! The owner is ridiculously rude, the place is filthy, the staff are practically children that don't know what to do when you ask them for help, the pool was an absolute nightmare! I'm disgusted, I've never experienced anything like this!! Especially do not bring your children here!!
Kelli, thank you again for your feedback. We are working with the company you booked your reservation with to try and make things right.
I was driving in route from California to Denver and booked to stay here after a long day on the road. It was such a lovely place; staff warm and welcoming, delicious ice cold water with fresh fruit in it after driving through 111 degree desert waiting for you, a beautiful room with a truly comfortable bed, and a delicious breakfast omlette the next morning prepared in a COVID-19 safety maintained dining room.
Wow, what a great review! I'm happy to hear you enjoyed our breakfast and extra offerings. Thanks for stopping by to see us and we hope to see you again.
Good location, the staff was very courteous and made me feel welcome. Clean rooms and quiet area to rest up. Breakfast included, consists of juice, coffee, made to order omelet, cereal, oatmeal, Breakfast sandwiches and crepes. Highly recommended.
Thank you for taking the time to write such a great review. I'm happy to hear you enjoyed our breakfast and our staff treated you well. We hope to see you again in the future.
Excellent friendly and helpful staff. The rooms are immaculate and I love the gel, shampoo, conditioner dispenser. The mini suite is nice. Everything you need for a relaxing stay. Nice pool area, great location! Loved it. I've stayed there three times in six weeks. Abbey inn St George. Luanne
One of the best places we stayed during our trip. St. George was gorgeous. The hotel was beautiful and very comfy. It was during the easing of Covid19 and the hotel was spotless. Front desk personnel extremely helpful with dining options and fast, easy check in and out. The breakfast was great...they made omelets and had bagged hot breakfast sandwiches. So much better than the usual grab and go bags we had been getting. Would definitely go back and stay again, beds comfy...great experience.
Beautiful place to stay in a beautiful area. Breakfast was a nice variety and the staff were very kind. We'd definitely stay here again! Great place. It was conveniently located near the highway. Thanks for your hospitality!
Everything was as it should be. No surprises, just the way I like it. Clean, Friendly, Prompt. This is the reason I only stay with Best Western. Breakfast was great even in this ridiculous time of Covid.
I'm happy to hear you enjoyed our breakfast and your room was clean. We hope to see you again soon!
My wife and I have stayed here on 2 occasions in the past year. The staff is very friendly and the rooms are spacious. The free breakfast is pretty good too with made to order omelets. The location is hard to beat since it's right near the freeway and on one of the main streets in St George. You won't be disappointed.
Thank you for staying with us so often. I'm happy to hear you enjoyed our breakfast and your stay was enjoyable. We hope to see you again soon!
My daughter and I stayed 1 night as we were traveling and needed to sleep for the night. The staff were very friendly and professional and gave us suggestions for a local restaurant for dinner. Our room was very clean and comfortable. We would highly recommend this hotel!
I'm happy to hear your room was clean and comfortable. Thank you for staying with us!
Love this hotel very clean and accommodating. Very quiet! The staff is friendly and helpful. Pool and breakfast area are always clean. The beds are very comfortable. We will definitely stay here again.
Thank you for the review. I'm happy to hear you enjoyed a quiet and comfortable stay. We look forward to seeing you in the future.
Really like this place. On our way home amid the coronavirus mess, we found this to be a very clean, very safe destination. Choice of curbside or front desk checkin. No contact checkout. Breakfast was excellent given the conditions. We were able to get it to go so we could eat in our room. Room was very attractive, large and spotless. Very quiet and comfortable. We had everything needed to spend a comfortable night in a gorgeous setting. We've always like St. George and loved staying here. The staff was extraordinary.
Thank you for taking the time to write such a great review. I'm happy to hear you found our hotel clean and comfortable. We hope to see you again soon!
This hotel is my favorite place to stay in St George Utah. I have stayed at Best Western Abbey Inn on several occasions throughout the years and it has never been a disappointment. Even with covid-19, they are handling it professionally and they are looking out for their guests. I was very impressed on how they arranged the breakfast. This is a great property and you will enjoy your stay.
I have to travel monthly to St. George and have tried several hotels in the area. This one always greats me with a smile. Rooms are clean and well kept, fresh smelling and well stocked. Breakfast is a little less with COVID-19 issues but still great! Can't wait until we all resume life but where do you get a FREE breakfast with 3 people waiting on you and fresh maid omelets? You do there! They had one elevator out of service during our stay but I needed the exercise after Breakfast anyways. Always enjoy my stay there, pool , workout room , two nice jacuzzi's. Wi fi and even some warm up meals and ice cream if you come in late from the road. I know this sounds like an add but I truly look forward to staying there coming off the road.
Thank you for taking the time to write such a great review! I agree. We can't wait until things are back to normal and we can open our full breakfast buffet. We hope to see you again soon!
We stayed for a night in the middle of May. The room was fine but not quite what I would have expected from a "Plus" Best Western. The hotel was quite busy as Utah had just loosened up COVID-19 restrictions, but the hotel needs to work some kinks out with their social distancing efforts. At check-in there were spaced dots on the floor and plexiglass on the front desk, but not all the staff were wearing masks. The breakfast room was closed, and staff were pleasant and were doing their best to take orders from people. But they were doing custom omelettes, which took a long time, resulting in a giant line of people down the hallway outside our room, which defeats the purpose of closing the breakfast room in the first place.
I appreciate the time you took to give us some great insights. I will discuss this with our team and see what we can do to improve. We hope you will consider staying with us again.
6 weeks of a stay home order was EXHAUSTING and we needed a way to get out, recoup, but be safe in doing so. We contacted Abbye Inn, found out they were open and headed down. Everyone was so kind and so professional. They opened everything they could to the best that they could during this time. I was shocked that they would still have breakfasat, but they provided the most amazing grab and go I could have imagined. The pool was opened for 20 people at a time...and social distancing and constant clearning/sanitizing was taking. I felt completely safe and got the best rest that I've had in MONTHS (the beds are WONDERFUL!!!!!!). I completely recommend this hotel and we will be back.
Thank you for taking the time to write a review. It means a lot to us that you enjoyed our pool and our staff took care of you. We hope to see you again soon.
We stayed over at the Best Western Abbey Inn in St. George on our way back from Colorado to California and I am so glad we did. The entire hotel experience was 5 star from easy check in, a modern suite with jacuzzi tub and fireplace to the pleasant staff especially Bryce. There were so many pluses including being only minutes from the freeway and having breakfast included; but most amazing was the short 15 min drive to the breathtaking views from Snow Canyon state park. Will definitely return as highly recommend.
Thank you for taking the time to write a review. It means a lot to us that you enjoyed staying in one of our jetted tub suites. We hope to see you again soon.
We enjoyed our stay at the hotel very much. The grounds were beautiful, the room was comfortable and quiet and they did everything they could to make our stay nice even during the Covid-19 lock down. The pool was still open and we really appreciated being able to soak in the Hot Tub after a day of hiking. They also still offered a hot breakfast being very careful to apply social distancing guidelines. The hall was marked with X's to keep guests properly apart and they served guests one at a time at the doorway making fresh omelets and having premade hot french toast, fruit, yogurt and juice available. We appreciated this so much. We would definitely stay here again. The also had check-in and check-out online which reduced in person contact. It was just right!
Thank you for taking the time to write a review. It means a lot to hear you enjoyed our a clean and comfortable room. We hope to see you again soon.
My new favorite Hotel In St George. Really Nice rooms and really fun pool. We kept extending our stay, and didn't want to leave. Breakfast was great too. I think it should be rated a four star Hotel. Right next to restaurants and fast food. The fun center is just a few blocks away and really fun for kids. We also went to the water slides that is about a 2 minute drive by the high school.
Thank you for taking the time to write a review. It means a lot to us that you enjoyed our pool and breakfast. We hope to see you again soon.
The property seemed brand new. Our room was very nice and modern. I've paid more money for much less. The staff were great, loved the pool and hot tub. Definitely loved the free breakfast including delicious sausage biscuits and fruit topped yogurt ❤️
Thank you for taking the time to write a review. I'm happy to hear you like our renovation. We hope to see you again soon!
My wife and I have stayed at GW Abbey several times while traveling between central CA and CO. We particularly enjoy the full hot breakfasts and my wife is a big fan of the spa. On this last trip, they handled the breakfast very well given Covid-19 constraints. I appreciate that the rooms can be very dark and that the HVAC is very quiet. Of course we appreciate the very reasonable price for such high quality accommodations.
Thank you for the many times you have stayed with us. It means a lot to us that you'd take the time to write this incredible review.
It was so nice when we arrived to find such a delightful and welcoming staff. Especially Natalia, who made two trips to bring us extra towels and bedding so late at night while being so cheerful and helpful. Very nice hotel! Clean rooms and comfy beds too! Would definitely stay here again. Great breakfast in the morning too! All around great hotel.
The Abbey Inn is always our place to stay when it comes to travel. You can consistently count on it being clean, well kept up with courteous personnel there to help you find comfort and everything you need to feel at home. Even during this difficult time, they have continued to find ways to keep it as close to normal as possible i.e. breakfast, pool, etc.
We will definitely stay here again when we are in the area. Wonderfully clean and comfortable! Very friendly and helpful staff. Nice breakfast even during the social distancing time. We like Best Western Plus hotels generally, and The Abby Inn is now at the top of our list.
Staff was very helpful/attentive...some COVID changes: check in online, they bring key to your car, breakfast made “to go” to your room, pool key to keep from too many guests around pool (to maintain socially distance). Rooms still cleaned daily, and hotel overall seemed clean. Had large king bedroom with microwave & good sized frig, coffee by the cup in room and sink (in addition to sink IN bathroom) had sitting area with desk and plenty of room to spread out all our hiking/biking stuff (including enough room to keep bikes safe in room overnight) Good location for all we wanted to do. Only minus was Fri/Sat was busier with families and could hear footsteps in hallways and doors opening and shutting. Would stay here again if in area.
I would like to thank the staff and operators of the Abbey Inn Best Western Plus Hotel in St. George for what I consider to be an exceptional hotel experience during the time of the Coronavirus. My wife and I are Canadian Snowbirds and have travelled extensively in California, Nevada and California staying in hotels. We were required to return home by our Government. We were apprehensive about the health conditions of our lodgings on the drive back to Canada. I booked online using one of our free nights. Our first impressions upon arrival was that the facility was very clean and likely safe. The behaviours of the staff at the reception desk gave us confidence that the environment was healthy and safe for us as well as for the staff. I asked for a room with a jacuzzi and I was given one. The room was in excellent shape, spotless and even had a separate bedroom with fresh clean bedding. The staff that managed the Grab and Run Breakfast were generous and treated the handling of food in a healthy manner. This hotel experience at the Abbey Inn was one of the best we have had in our travels. Exceptional great hotel experience for the price of a basic hotel. Look forward to returning in the fall.
Wow, what a great review! I'm happy to hear our staff treated you well and you had a great experience. We hope to see you again!
The room was clean, very well appointed, the towels were lush. The staff (this is during the Corvid-19 pandemic) was exceptionally courteous and professional. I would definitely stay here again, and recommend it without hesitation.
Thank you for taking the time to write a review. I'm happy to hear you enjoyed our clean rooms and amenities. We hope to see you again!
We stayed during the virus pandemic, probably the nicest best western I have stayed at, great price $75/night + tax, cooked us omelets every morning. Kept our bikes in the room. We will return especially when the pool and hot tub reopen!
Thank you for taking the time to write a review. I'm happy to hear you enjoyed our breakfast and found the price to be fair. We hope to see you again!
Hotel was clean and well maintained. The safety measures in place during this virus period was well done. Staff was friendly and accommodating. Breakfast crew were nice and welcoming. My omelette was great.
Doug, thank you for taking the time to write a review. I'm happy to hear you enjoyed our breakfast and found the hotel to be clean and well maintained. We hope to see you again!
This is a favorite stop for us in St. George. We had just come from San Diego at the height of the Covid outbreak and we were anxious to find a comfortable, clean and quiet hotel. The Abbey Inn provided all three superbly. We have never stayed in a more spotless, clean hotel and it was a welcome relief. We slept well on the comfortable beds and will recommend this hotel to anyone!
Thank you for taking the time to write a review. We appreciate the many times you have stayed with us when you travel through the area. I'm happy to hear you enjoy our comfortable rooms. We look forward to seeing you again in the future.
The property is very well located. The staff was great especially in this time of trial. The property has been around a long time and is starting to show it's age in some areas, but the staff more than made up for it.
It was under construction which was a bummer but it looked like it was coming along nicely. The breakfast was top notch, friendly staff. Enjoyed the fitness center. The pool had a nice ambiance and was heated perfectly! Had so much fun! Would for sure stay there if work was paying for it again but it's out of my personal price range.
Spent 3 nights here in sunny southwest Utah. Nice location close to the interstate. Also close to the historic old downtown and Snow Canyon State Park. Delightful motel with clean rooms and lobby. Comfortable beds. The room had a desk, chair with footrest, microwave and refrigerator. The breakfast was grab and go but delicious. You had to eat in your room due to Covid-19 precautions.
Great accommodations and staff very informative as to cleanliness etc during this time. They also had a list of take out restaurants available and gave good directions. Had a great sleep and in the morning staff supplied a bag breakfast. Good work by all.
Thank you for taking the time to write a review and for staying with us during this difficult time. I'm happy to hear our staff treated you well and the hotel was clean. We hope to see you again in the near future.
We had a great time in St George. A clean, comfortable room at reasonable rates. Good internet service and the breakfast is better than any we've experienced. And we travel several times each year. We will definitely return.
Thank you so much for taking the time to write such a great review! I'm happy to hear your staff took great care of you and the rate was reasonable. We hope you and your family are well and we hope to see you again soon!
Our visit was Great as usual! We have stayed many times and love the friendly staff and amazing hot breakfast was amazing! The check-in was fast and rooms were upgraded! Rooms were comfortable and clean!
Thank you so much for taking the time to write such a great review! I'm happy to hear your staff took great care of you and the rooms were comfortable and clean. We hope you and your family are well and we hope to see you again soon!
I have stayed here many times over the last 10 years. The staff is great. The hotel is clean. The pride of ownership can be seen. I have beve had any issues when I have stayed here. The breajfast has always been fantastic. The breakfast has a great variety of foods and is NOT you typical free breakfast.
We appreciate the many times you have stayed with us. Thank you so much for taking the time to write such a great review! I'm happy to hear your staff took great care of you and the hotel was clean. We hope you and your family are well and we hope to see you again soon!
We had a great experience here. The staff was friendly and helpful, the breakfast was better than most continental (omelet station on Sunday but not Monday, so I'm guessing just weekends). The pool is open later than most, looks good and is clean. the pool could have been deeper, I think it was just 1.4 meters.
Thank you so much for taking the time to write such a great review! I'm happy to hear your staff took great care of you and you enjoy our spacious rooms. We hope you and your family are well and we hope to see you again soon!
Beautifully updated. The lobby even smells great. Roomy suite for my family of 5 and a great hot breakfast including fresh fruit, cereals, waffles, breakfast meats and much more. Would definitely stay again!
I stayed at this hotel while attending the Parade of Homes in St. George, UT. Each night there I got a good night's sleep and the free breakfast every morning was excellent. The hotel is within walking distance of several restaurants, within a short drive to others.
The Abbey Inn Plus Best Western in St. George Utah is a really beautiful hotel. The wonderful breakfast has an extra yogert bar with fruit and cottage cheese. The breakfast options are numerous and displayed so nicely. The rooms are lovely and the staff is very welcoming and helpful. One of my favorite places to stay !!!
We love staying at St. George Best Western Plus Abbey, it is always a pleasant stay. The people at the reception desk are most friendly & helpful. The rooms are clean & comfortable, the breakfasts are the best....fresh fruit, cottage cheese, yogurts, freshly made omelettes with many choices of vegetables & meats, plus so much more. They are all so friendly and helpful. We always make it a point to stay over at the Abbey.
Wow, what a great review! Thank you for commenting about our breakfast and comfortable rooms. We hope to see you again soon!
My girls and I came to stay at the Ruby's inn in St. George Utah. We wanted a little get away to get some sun and go shopping. I was very happy with this hotel.. The rooms were very clean. The pool was warm. My girls had fun. The breakfast was really good also. Thank you
I'm happy to hear you enjoyed the sunshine this time of year. Thank you for writing a review and we hope to see you next time you're in the area.
I was surprised by the quality of their breakfast choices and even having a chef cooking omelette. It was a nice place to spend one day. Next time I will come for a few days. The staff was very helpful and courteous.
I was happy to hear you were surprised by our breakfast and your stay. We hope to see you again soon!
Fast check in, very clean, best breakfast I've ever experienced at a hotel, and we travel A LOT. Got a great rate for a conference we were attending. The pool area was very nice and the house keeping staff was excellent.
This hotel was a welcome place to sty for the night after being on a bus for 8 hours. The check-in went without a hitch and the welcoming host were treat to deal with. The baggage was brought up promptly to our rooms and the porters were very courteous in their manner with our guests
We had never stayed at this hotel before but had heard from friends and family that is was a very nice place. As the price was very good the night we came into town--we decided to stay there and it did exceed my expectations. Had a great time.
We had a very brief stay, but a good one. We would stay here again. The location is good – – very close to the interstate and within easy driving distance to old town St. George with plenty of restaurants. The breakfast was good and plentiful. The breakfast staff was very thorough and nice. The only thing I didn't like was the front desk charges more to your credit card to cover incidentals without first disclosing it. Not a big deal, but they should tell this to guests upon check in.
Thank you for taking the time to write such a great review. I'm happy to hear you enjoyed our breakfast and our staff treated you well. We hope to see you again soon.
Two-night stay for work. Room was clean and comfortable. Breakfast room offered a nice variety and the staff was particularly friendly and helpful. My room was booked through a third-party site and my reservation wasn't on file when I arrived. Staff was helpful and professional in getting the issue resolved. One recommendation I would make is that rooms with windows facing nighttime lights should have curtains that close all the way to block out the lights.
Wow, what a great review! It was so kind of you to write about our staff. Thank you for the recommendation. Our curtains are a 3 part system. 1) The outside has a decorative curtain and can it be moved. 2) Next is the sheer and 3) the blackout is inside the sheer and can be manually closed all the way. I apologize for the inconvenience and we hope to see you again in the future.
Staff friendly and helpful esp Emily. Nice hotel new furnishings and carpet. Mattress too soft. Pool outdoirs, heated, and long. Hot tub under cover. Room located in separate building from check-in and breakfast. Breakfast flavorful and many options.
I'm happy to hear our staff was friendly and you enjoyed our new furniture. We hope to see you again soon!
This is a very nice, clean and well maintained hotel. It'll be nicer when they finish the new lobby. I especially the large breakfast with the made to order omlette station. I will definately stay there the next time I'm in St George.
Thank you for writing a review and being so kind about staying with us during our renovation. We have completed it and we look forward to seeing you again in the future.
This was a great stop, easy to reach from I-15. Very clean and well equipped rooms, excellent service and the staff was wonderful. The overall appearance is very appealing. We were towing a little trailer and the parking was excellent too.
The room was really clean and nice. The Breakfast room was excellent. Everything was well stocked and you had plenty of staff to keep everything humming. What impressed us is that you had regular plates and metal flatware, not styrofoam plates or plastic utensils. Norma and all of your staff were friendly and attentive. Your front desk staff was also excellent. All in all you have an excellent crew. We really enjoyed staying there.
Thank you for such a great review! I'm happy to hear you enjoyed our breakfast and clean rooms. We look forward to seeing you again in the future.
The facility was exceptionally clean, and the outdoor pool set this hotel apart from the rest! Not only was the room clean, but the staff went above and beyond to ensure our family holiday was perfect. The breakfast? Best continental breakfast! The staff and management truly care about their customers and it showed in all the little ways they went above and beyond! Five stars for the Best Western Plus Abbey Inn!
We recently had an opportunity to stay at Abby Inn. Walking I to the check in area that was bright and cheerful with great staff made us feel welcomed. Room was quiet and perfect. I like the positive attitude that everyone has. Very helpful.
We happened into Best Western Abby Inn by chance after a bad booking experience at a hotel down the road. We take the oppertunity to.stay at Abby Inn as they have a great, friendly staff, hot Brealfast cooked to order omelets, waffles good coffee, all included with your room. Rooms are presently remodeled and even though it is close to freeway, no noise in the rooms. Nice quit stay.
We so enjoyed our stay at this motel. Room was clean and very comforatable. The breakfast in the morning was great, offering a variety of hot and cold foods to choose from. The front desk staff persons was helpful and courteous.
We had a great stay! Nice accommodations. They have a nice charcoal and lavender soap. The Breakfast was delicious and unique. Perfectly heated pool with a nice mini pool option that was great for our baby and nice fitness center.
The motel lobby was under construction but opperated fairly well. The breakfast was good and the room was clean. The location is great and it is a quiet establishment so one sleeps good. Access to the freeway is easy.
I've stayed at this hotel about once a year for several years. Every time everything has been very nice. The rooms are clean and spacious, the staff is very friendly, and the breakfasts are great. The Abbey Inn is a great deal for the price and they are consistently wonderful!
We really enjoyed our stay here! The breakfast is delicious and the pool area is very nice! My son had a blast with his dad and there is also a large hot tub area. The part of the hotel we stayed in was older but had been renovated nicely. We would definitely stay again!
Thank you for taking the time to write a review. I'm happy to hear you enjoy our breakfast, hot tub, and amenities. We hope to see you again soon!
The Abbey Inn is a great place to stay. It is located on Bluff Street, in close proximity to all of your needs. They offer a wonderful breakfast selection, the rooms are very nice as well as the amenities that they offer.
Thank you for taking the time to write a review. I'm happy to hear you enjoy our breakfast selection and amenities. We hope to see you again soon!
I couldn't believe it. Very high end for the price. It should be a 4 star just for the hot breakfast and decor. There was even an omelette chef. I didn't use the fitness center or gym but it looked nice.
Thank you for writing a review! I'm happy to hear you enjoyed our omelet bar and facilities. We hope to see you again soon.
Best Wester Plus Abbey Inn is phenomenal! You will never go wrong staying at here. Friendly and courteous staff, clean and cozy room, dang good beds and great breakfasts!! Good places to eat are within walking distance also. I am a truck driver in a day cab truck and have been able to park my tractor in the lot with ease. I drop my trailer at a friends place though. When I have to stay in St. George, this awesome place is my first choice.
I'm so happy to hear our hotel has become a favorite of yours. Thank you for writing this great review and we look forward to seeing you again.
The folks at this best Western work extremely very hard to give you a healthy start to your day. I had a fresh omelet each morning with spinach, onions, tomatoes, and sausage topped with salsa verde. How do you say "delicious" I also took advantage of the jacuzzi tub each day in our room. Great location for dining out and hiking the nearby trails. I would happily return to this property.
Thank you for writing such a great review. I'm happy to hear you used our hot tub and enjoyed breakfast. We hope to see you again!
We really enjoyed our stay at the Abbey Inn. The front desk assistant made us feel welcome right away as they had moved the reception desk to another building during renovations, and we were met immediately to check in. Our room was very clean and provided lots of extra supplies. We would recommend this Best Western to all and will definitely use it if we are in the city again.
Thank you for recommending us and for writing this review. It means a lot to our team to hear how we're doing.
My wife and I drive from Canada to Phoenix each year. We stay at the Abbey Inn every trip. Through the Best Western website we book a single room, king or queen size bed that is nonsmoking, non-pet on the ground floor. Our expectations are always met. The rooms have always been clean with all the typical room features ie fridge, internet. The bathroom is clean and shower supplies are provided. The pool is open, that wouldn't be the case in Vegas. The breakfast is outstanding. Typical fare - waffles, sausage, hash browns, fruit plus a chef that will make a personalized omelet. Lots of parking and easy access to the I-15 freeway. Staff is friendly and accommodating. Thanks Abbey Inn AM
Wow, what a great review! Thank you for commenting about our breakfast and rooms. We hope to see you again soon!
The staff went to above and beyond with helping me with a personal issue that came up. Excellent staff and excellent help from the staff. The breakfast was fantastic. Not the usual few items to choose from but a host of items.
I'm happy to hear you had a great experience and you enjoyed our breakfast. We hope to see you again soon!
I was informed repeatedly by E- Mail check in time was 3:00 p.m. After being told my room was not yet ready at that time I was informed it would be approximately 30 minutes until it was to be available. Three hours later we are still waiting for our room to become available ?? We've been Gold Members for many years which seems not to be an advantage. I ask that they do not send me an apology or an excuse . Corporate America seems to train there employees these days more in Apologetic Propaganda than in customer service. Payroll is of the utmost importance.
I'm extremely disappointed to hear we created a poor experience for you. I want to correct this as soon as possible and it likely involved mistakes from 1 or 2 of our team members. I can assure you it won't happen again to any of our future guests. With being a Gold Elite Rewards member I'd like to offer you something. Unfortunately, there isn't a way of knowing who you are or what room you stayed in unless you contact me. Please call the hotel directly and leave your phone number or email address for me. My name is Josh. I'm the General Manager. 435-652-1234.
We stay regularly at Best Western locations, and are very loyal to the brand. The St. George location, Abbey Inn, has always been at the top of the class! Even though they are currently undergoing some renovation, they managed to make our stay exceptional as always! The rooms are excellent, the breakfast is among the best, and the service is superb! Thanks!
Thank you for taking the time to write such a great review. I'm happy to hear you enjoy our breakfast and our team treated you right. We hope to see you again in the future.
We stayed here after a nice roadtrip through the Grand staircase escalante and more. This stop was a nice stop before hitting the crowds of Las Vegas. The hotel staff was very friendly. Hotel was nice and clean as you may expect from BW. We went to snow canyon which was very close to the hotel.
Thank you for taking the time to write such a great review. I'm happy to hear you enjoyed your road trip. We hope to see you again in the future!
Wonderful suite with a fireplace and jacuzzi tub. The front desk agent upgraded us to a suite when I mentioned we were celebrating our anniversary. That was so kind and thoughful! They are renovating the front desk area but the temporary setup was well done and thought out and was not a hindrance at all.
Kim, thank you for taking the time to write a review. Happy Anniversary! I'm happy to hear our team upgraded you to a suite. We hope to see you again in the future!
The Abbey Inn in St. George rivals any "High End" Hotel out there! Their customer service is always TOP NOTCH!! Their rooms are Clean,spacious, and the interiors are modern and updated. The beds are comfortable and the amenities in the rooms are above most higher end hotels out there. The Breakfast is fantastic! Something for everyone. A full Fruit bar, freshly cooked options that change daily and it's free! I stay there monthly for business and there is no where else I will stay!
Thank you so much for writing such a great review. I'm happy to hear our team treated you well and you've enjoyed our renovations. Look forward to seeing you next month! We appreciate your business.
We thought this hotel was very nice. Spacious rooms, very clean, quiet, DOG Friendly, excellent staff and an amazing breakfast!!! Easy in and out parking, close to a variety of eating establishments. Will stay here again!!!
Thank you for writing a review. I'm happy to hear you stayed in one of our dog friendly rooms. We look forward to seeing you again!
Excellent hotel, always our hotel of choice when visiting St.George Utah. Staff is friendly and go out of their way to be helpful, rooms are clean and inviting, beds are comfortable and we always get a great nights sleep!
Stacey, what a great review! I'm happy to hear you enjoyed our clean and comfortable rooms. We hope to see you again soon!
Stayed here for one night, passing through St. George. Really nice. We stayed in a suite with an awesome jetted bath tub and loved it. Nice pillows. Breakfast was included with the room. Hot and cold options. I'd happily stay here again.
Thank you for taking the time to write a review. I'm happy to hear you enjoyed one of our jetted tub suites. We hope to see you again soon!
It was my parents anniversary and they loved this hotel and I new this was a good choice to begin with. Thanks for everything me and my family enjoyed our stay. I will be back soon and this hotel will always be In my future!
Thank you for such a great review! Happy anniversary to your parents and I'm happy to hear your family enjoyed their stay. We look forward to seeing you again!
Very clean rooms, friendly staff and an excellent free breakfast provided with the most selections to choose from any Best Western we have ever stayed at. Very affordable room rate with our pet because of our Rewards member status.
Mr Night, thank you for taking the time to write a review. I'm happy to hear you enjoyed our breakfast and the room was of value to you. We hope to see you again soon!
We have stayed here several times because it is a really nice property, centrally located, easy freeway access (far enough away there is no freeway noise), has a nice hot breakfast buffet included in the room rate, and the rooms are quite nice. We were fortunate this time to stay using reward points and were upgraded to a mini-king suite upon arrival. What a lovely spacious room! Highly recommend this hotel. The lobby is currently under renovcation
Marilyn, thank you for writing such a great review. I'm happy to hear you enjoy our location, breakfast, and rooms. We are excited for you to see our lobby renovation the next time you stay with us.
Let's start with the friendly staff, from breakfast room,front desk and cleaning. Everyone was so nice and helpful!! Clean and big rooms. A complete and delicious breakfast was the cherry on top! This is my 3rd stay in this hotel and I hope I continue staying with them the 3 times I go to St George...
Thank you for such a great review and for staying with us so often. I'm happy to hear you enjoy our breakfast and rooms. We hope to see you again soon!
location was easy to find. great breakfast with made to order omelets. room was very comfortable. daily newspaper was nice. staff was very friendly and helpful, will for sure stay here again. AAA++++++
Thank you for such a great review! I'm happy to hear your room was comfortable and you enjoyed our complementary amenities. Have a great rest of your week!
Excellent accommodations and outstanding breakfast. We enjoyed our stay and the friendliness of staff. We received great suggestions for dinner, pizza places and things to do. Our family thought it was very welcoming!
Thank you for taking the time to write this review. I'm happy to hear your enjoyed your stay and our breakfast. We hope to see you and your family again soon.
The Best Western Abbey Inn was the best hotel I've ever had the pleasure to visit. The rooms were spotless, but the real stars are the staff. From the front desk to the breakfast personnel, all were pleasant and all went out of their way to make sure our visit was perfect. The breakfast was better than expected. The variety was wonderful and everything was fresh. I absolutely loved this hotel. I only wish we could've stayed a couple more days.
Wow, what a great review! I'm happy to hear you enjoyed our breakfast and your visit was great. We hope to see you again soon.
I usually do one night stays at hotels for travel, I could see myself staying for a week at the Abbey Inn. The quality of the hotel, the level of service, the morning breakfast options far surpass other options. I had a prepared veggie omelette that was served with a smile, a very nice way to start your day. Give the Abbey Inn a try.
Thank you for recommending us! I'm happy to hear our team treated you well and you enjoyed our breakfast. We hope to see you again soon.
Good location, convenient to I-15 without hearing road noise from it. Spacious rooms but they look somewhat dated, in need of a renovation. Bathroom was fairly clean although tile grout was almost black instead of the light tan you could see outside of traffic paths, really needs a deep cleaning. Toilet had serious flushing power but was also quite loud. We had an issue with the hot food not being hot and brought that up. It seemed that it was corrected afterwards. The food quality was mixed -- eggs/bacon/sausage decent, french toast tasted like cardboard, made-to-order omelettes (we only saw this available on one day) were the highlight. Fresh fruit was mostly hard and not ripe. Biggest complaint was the miserable wifi service. The bandwidth is completely inadequate and is almost non functional in the evenings when more guests are on it. I wasn't even trying to load video content, just simple page refreshes were painfully slow. We were dropped repeatedly from the signal, it was so poor. Front desk staff was friendly and check-in process was very quick. Hot tub on the property was huge! It could easily fit 9 people (the posted max). They had separate towels outside for the pool/hot tub, a nice touch.
Thank you for writing this review and for your feedback. Can you please call the hotel and let us know your first and last name, and/or room number? We need to diagnose what issues are occurring with the WiFi near where your room was located? Our bandwidth is the highest offered for commercial use in the St George area so we need to figure out what went wrong. We will also need to know what room you stayed in to fix the toilet and address the other issues you mentioned. We take these items seriously and we apologize for not meeting your expectations.
The Abbey Inn exceeded our expectations with its friendly and helpful staff at the reception desk and breakfast room. The room we stayed in was neat and clean. The breakfast options were better than most other Best Western motels we had stayed in at St. George. The Abbey Inn will be our motel of choice the next time we return to St. George.
Thank you so much fo taking the time to write this review. I'm happy to hear our staff treated you well and you enjoy our breakfast. We look forward to seeing you again.
My family looked forward to breakfast every morning. The customer service was excellent. The staff was very attentive and friendly. My kids loved the pool and the “toy dispenser” at the front desk with the “free token.” The hotel location is centrally located.
Mrs. Olsen, thank you for taking the time to write a review. I'm happy to hear your kids like the pool and toy dispenser. We hope to see you again soon!
We were told by our tour guide that the hotel did not have a restaurant, only for breakfast, so she told us about several eating places near the hotel. We walked across the street to a Denny's which is open all night and has a good selection of food. Our room was huge and we were surprised to see what appeared to be a "wet bar" in it. Looking out of our window we saw two people swimming, the weather was cold to us as we were wearing jackets. We thought that the pool must be heated, or the people were visiting from Alaska. The city of St. George, Utah, has several interesting sites and museums for tourists to visit. We went by one of Brigham Young's homes but did not stop to visit it.
Joe, thank you for taking the time to write this great review. I'm happy to hear you enjoy our location and the breakfast was satisfactory. We hope to see you again the next time you're in St. George.
We were so happy to have selected the Best Western Abbey Inn for our stay in St. George and will continue to stop there during our travel north and south. We loved the very nice spacious rooms, the cleanliness, the extremely friendly staff and found the breakfast to be a delicious start of the day!
Thank you for taking the time to write such a great review. I'm happy to hear you enjoyed our clean and spacious rooms. We look forward to seeing you again!
We have stayed here several times and is always friendly and clean. Great Breakfast also!! The rooms are roomy and have updated furniture that makes it enjoyable just to hang out in your room. You will keep coming back.
Jeff, thank you for the great review! I'm happy to hear you enjoyed your stay and look forward to seeing you again.
Nice hotel, great location, friendly staff. The hotel is easy to find and has great access to everything in the St. George area. My stay was very comfortable, and the staff were very helpful and friendly!
Thank you for the nice review. I'm happy to hear you enjoy our location and your stay was very comfortable. We hope to see you again soon!
Friendly - clean - helpful - lovely breakfast options - will absolutely stay again. Staff gave helpful recommendations about local eating and sight seeing. Parking is simple, and access to interstate straightforward. Easy access to St. George. Big win!
Thank you for the great review and kind words. I'm happy to hear our staff was friendly and you enjoyed yours stay. We look forward to seeing you again.
We had over two hundred of us in our group. Checking in was easy as well as check out. The staff were all very kind to our group. They made it easy to get everyone fed in the mornings and worked well with the large group arriving and departing early in the morning and late in the evening.
Thank you for the great review. I'm happy to hear you and your group enjoy staying with us. We look forward to seeing you again.
The staff provided excellent service and were very friendly. The rooms were excellent. I really enjoyed my stay here!! I would recommend this hotel to friends and family! I am already planning another stay here!
I'm happy to hear our staff was friendly and they provided excellent service. Thank you for your review and we look forward to seeing you again.
Super impressed!!! From the moment you walk in and are greeted by the friendly front desk, to checking into our clean room, we thoroughly enjoyed our stay! Buffet breakfast was delicious even the breakfast staff were so kind & helpful!
Thank you so much for the great review and for staying with us. We hope to see you again soon!
Great location. Walked across the street to Black Bear Diner for dinner. Room was nice, roomy and clean. Staff was very helpful and friendly. Breakfast was above the average Best Western's that we have stayed in. Nice walking/bicycle trail nearby that was perfect to hit before heading down the road on another long day's drive.
I'm happy to hear you enjoyed your room and that it was clean and roomy. We hope to see you again soon!
Excellent Stay with wonderful friendly staff, clean rooms, great breakfast and excellent pool! Would recommend this hotel to friends and family!! The rates are very reasonable and felt it was a great value!! No better place to stay in St George!!
After discovering our usual Hotel was booked, I 'settled' for the Best Western Abbey. What a pleasant surprise to find it just as convenient, and clean, with a great breakfast--they even change it up the next morning (we stayed two days). We found the staff were friendly and helpful with all our requests.
We stayed at Abbey Inn St. George, Utah. Really impressed with how quiet the rooms were. No surrounding noise from other guest rooms could be heard. Clean, comfortable rooms. I loved your staff. They immediately felt like good friends helping us have a fun trip. Incredible selection of the best food at breakfast, again with staff who were tops in service. Fast, efficient, polite, friendly, accommodating, without being intrusive.
Thanks so much for your kind words and great review. We are fortunate to have a great team here at The Abbey Inn and we are thrilled that you were pleased with us, our accommodations and, of course, our breakfast. We hope to see you again soon!
This was our first time to St George and we were so happy we chose the BW Abbey Inn. The hotel is quiet,clean, friendly staff, and they serve up an awesome breakfast, including an omelet station. The location is great, just off the I-15, but no traffic noise. We will be back!
Came into town for a couple shows at Tuacahn and wanted to stay closer to the venue. After reading reviews and researching the proximity to Tuacahn, we decided to give Abbey Inn a try. Very glad we did! Friendly staff at check in/out. We did not have the breakfast. Our room was spotless and the bed was comfy. I only gave it 4 stars because the shampoo and especially the conditioner in the shower smelled horrible. That is literally my only complaint.Will definately make this our go to hotel when in town!!
I have stayed here numerous times over the past few years and service has always been excellent, rooms clean and a comfortable nights sleep. The staff are up beat and obviously enjoying their job. A nice environment to come to when your day ends.
The Best Western Plus Abbey Inn is a great place to stop over for a day or two in beautiful St. George, Utah. The hotel is convenient to major routes and is dog-friendly, a major factor when we choose a hotel to stay in. As well, there is easy access to tourist attractions in St. George.
Ian, thank you for staying with us and I'm happy to hear you enjoy staying in our designated pet rooms. We look forward to see you again in the future.
We recently stayed at the Best Western Plus Abbey Inn in St George while participating in the Huntsman Games. My wife was very happy with the breakfast as she received gluten free bread (upon request) and was able to eat the eggs as they didnt contain dairy. The was an Omelette Station during the week and a second egg option on the weekend. Breakfast was excellent and healthy. I personally loved the pancakes. The rooms were very quiet and clean. The location was great...just off I15. Will definitely stay there again.
Thank you for taking the time to write such a great review. I'm happy to hear you enjoyed your stay during the World Senior Games. We hope to see you again next year for the games.
Very clean room, liked the heated pool, nice spa and gym, awesome breakfast! A very nice stay in a very nice location. Would recommend this to friends and family. Grounds were neat and tidy with lots of foliage. Thanks!
I'm happy to hear you enjoyed your stay. I will pass on to our team that your room was clean and you enjoyed our breakfast, pool, and exercise room. We hope to see you again soon!
I enjoyed my stay, staff were friendly and the rooms are very clean and comfortable. I already have a reservation scheduled in a couple months for my anniversary!Thanks for all you hard work and cant wait to stay again.
Thank you for the great review! Our team is happy to see you enjoyed our rooms and that they were clean and comfortable,. We hope to see you again soon!
Best breakfast we've encountered in all motels we have stayed at. Ladies clear your plates in timely manner. They have a woman making omelets. Menu varies daily. Room was very clean. Good location. Highly recommend!
If you booked this hotel by travel agent and prepaid overseas, I would definitely print out a prepaid hotel voucher and make sure the receptionist were aware of your room was prepaid when you checked in. I wasn't going to write a critical review here, but as I was reading someone's review who gave this hotel one star review, I realized they had an exactly same problem two years ago. Like them we prepaid for two nights and even if the confirmation said clearly two nights, we were told the room was only booked for one night, we were given one more night after I showed the confirmation on my IPad, but in the morning I realized we were charged again and had to explain we already paid in full, this took for 45 minutes and although we were told they canceled our room charge, I still found out a full room charged on our credit card statement after I came back to England. So I had to send a full payment confirmation to this hotel. I got refund eventually, but this caused us inconvenience and waste of time and I wasn't happy with sulky attitude of the receptionist when I politely asked the receipt of the refund. And this was the only hotel we had a payment problem during our eight day road trip in the USA. So we wouldn't come back to this hotel after I found out they still hadn't solved the same problem which happened two years ago even if we had no problem with room or breakfast. They need better training staff members and management. Mrs. Sellick
Mrs. Sellick, Thank you for taking the time to respond to my email this morning. I'm very sorry about your experience and we will do everything we can to ensure this doesn't happen to our future guests.
Stayed here for a week during the Huntsman Games. Breakfast exceeded our expectations. Choices for breakfast were great cooked inhouse? Always 2 egg options including custom made omelets during the week. Great location just off the I15 highway and very quiet. Definitely one of the best BW Plus that I have stayed in
Thank you for taking the time to write a review. I'm happy to hear you enjoyed our breakfast and location. We hope to see you again next year during the games.
So the hotel is actually good and clean and the staff is helpful. But at the end of the day, I want to sleep well. And that's where this hotel misses the mark. The bed is very uncomfortable and small. You get two double beds in the room, not two queen beds, like the reservation said. I had to split the bed with my 8 year old because my wife and I couldn't fit well. And they are just not comfortable. It felt like sleeping in an old mattress your grandmother borrowed from the neighbor because family was coming into town. The pillows were terrible too. So while I enjoyed the great breakfast and the nice pool, I just couldn't compensate that niceness with a terrible sleeping experience. So I would not recommend because of the beds and pillows.
Mr Camilo, I want to personally apologize for not meeting your expectations regarding the bed and the pillows. We replaced all of our mattresses within the past year aside for a few rooms we are replacing next month. I researched the room you stayed in and it so happens to be on our replacement list next month. I'm very sorry it was uncomfortable and we hope to make this right. I don't have another way of contacting you but can you email me at [email protected]?
Always a pleasant experience at Abbey Inn , staff is very helpful and the breakfast is very good. Location is great close to I-15 and stores and restaurant's . Over the last 5 years I have stayed 6 times .
I appreciate the time you took to write a review. I'm happy to hear our staff was helpful and good to you. We look forward to seeing you again.
This was my first visit to the Abbey Inn but my second to St George, traveling with friends who had stayed here many times before and recommended we join them there. I am glad we did. The hotel is located off a busy road but is positioned at an angle so most rooms are perpendicular to the road, thereby minimizing traffic noise. I had a king bedroom overlooking the pool on the third floor, allowing me to fully open the screened window and enjoying fresh air at night which I prefer. Even at this time of year with cold temperatures overnight, it was a blessing. Regardless, the AC worked well to cool the room down during the hot daytime. Room was well furnished with five (count ‘em) pillows, an empty fridge to stock your supplies, and a microwave and coffee maker. Bathroom was clean, spacious and supplied with plenty of towels. Breakfast is served on the ground floor and has a great range of hot cooked food. Sure, they may be the usual fare (scrambled eggs, bacon, sausage, potatoes, French toast, biscuits and gravy, cereal, yogurt and fruit) but the quality was great with lots of space for people to sit. And the front desk staff were friendly, amenable on checking in to moving us to another floor so we could all be close together, and overall seemed just happy to be on the job. that's a testament to the fact that it isn't just a good place to work, but to stay at as well. We'll definitely be back.
Thank you for the kind words and for taking the time to write a review. We look forward to seeing you again in the future!
Best Western Abbey Inn St. George is where we always choose to stay in St. George area. The rooms are always clean and reasonably priced and the complimentary breakfast is great. Full hot breakfast like I would want at a breakfast buffet restaurant and delicious.
Mark, we sure appreciate the time you took to write a review. Our team and other guests read this and it means a lot. We hope to see you again in the future!
Whenever I need to travel to Saint George I always make a reservation at the Abbey Inn. I really hate it when they are full and I need to stay in another inn. I've never been disappointed in a stay at the Abbey Inn.
Thank you for taking the time to write this review. I'm happy to hear you've always had a great experience. We look forward to seeing you again.
Since remodeling to a more modern motel, it has lost it's charm for my wife and I. We usually always stay there when visiting St. George. Not as charming any more. The breakfast used to be delicious, but unfortunately, not any more. Will give it a try one more time.
We appreciate the time you took to give us your feedback. If you have a moment, can you email me a response of what was different about our breakfast? It would greatly help us. joshw@wittwerhospitality
Nice rooms. Stayed for the St George Marathon. Gave runners Gatorade upon check in plus gave everyone late check out. That was awesome. Thank you! Special breakfast for runners. Shuttle was appreciated
Surprisingly impressed with this hotel with so many sub par BW this one was clean and newly remodeled There was a strong chemical odor in the lobby of the building my room was in which i told housekeeping they did nothing about it. There are no bars around because its st george
Best Western has proven again and again that they are the best!! That's why we always look for a Best Western to stay at when we travel. We don't like surprises, and they always come through totally!!!
I have stayed at the Best Western Abby Inn many many times in the past 12 years. This place is definitely the best place to stay in the St. George area. Breakfast is great and the rooms are nicely decorated, especially the south tower. Great Job with the new decor, its Beautiful!!! Beds are comfy . Overall a 10 for the price.
If you believe breakfast is the most important meal of the day, this is your place. Hard to believe that you can get a made to order omelet each morning. The rooms are clean, and the staff is friendly and caring.
I love staying at this BW Plus property. Ii is located to the I-70 exits and within walking distance to restaurants and shopping. The Abbey Inn is one of those beautiful combinations of attractive and comfortable accommodations and super service. The breakfast was great with a broad selection of hot and cold items. The staff was friendly and very efficient, making this a very pleasant stay. definitely recommend it.
Thank you Mary S for your kind words. We are so pleased that you enjoyed your stay with us. We are grateful to have a staff that truly takes pride in our hotel and thoroughly enjoys our guests. We hope to see you again vey soon. We wish you, always, happy traveling! Sincerely, Paige Martin Assistant General Manager, Best Western Abbey Inn, St George, Utah.
My wife and I stayed here for one night, and liked it so much, we decided to stay another night. While checking in on the second day, I witnessed an idiot complaining about not being able to check in at 11:00 AM, because his room wasn't clean yet, an old lady complaining because she didn't have enough points for a free night, and some other goof who came in, grabbed 8 of the free cookies, ate them all, and came back for more. In every instance, the front desk ladies smiled, worked with the goofballs, and remained professional. The cleaning and breakfast crew were awesome also. Everything was super clean, the pool was great, and the location was awesome. We will definitely be back. I'm not sure what the employees are paid, but they ALL deserve a raise!
Hello John B, Thank you so much for your comments and your gratitude for our staff. We are extremely lucky to have a great team and we especially enjoy our guests. It was our pleasure to serve you while you were with us and we hope to see you again soon. Happy Autumn! Paige Martin, Assistant General Manager Best Western Abbey Inn & Suites St. George, Utah.
We loved staying here but last two visits disappointed this time gave me inferior room than the one I booked. Maybe website. The time before waited long time on there couch waiting for room after driving 525 miles. Next time I'll stay elsewhere. I'll be in Saint George again this week.
This is a comfortable hotel with nice staff and everything you'd expect. I'm not sure that I will be back in St. George anytime soon, but I was happy with my stay and would recommend this place if asked.
I have stayed at this hotel several times-Every time that I have passed through St. George. Great Hot breakfast with all of the fixins! Very friendly staff. Great location with many options for food and drinks within walking distance.
We stopped overnight in St. George Utah and booked at the Best Western Plus Abbey Inn. Easy check in with friendly staff. We had a spacious room, comfortable bedding, towels, nice view. What really blew us away was the breakfast they offer. This was the best included breakfast that we have ever encountered. The staff will make you a custom omelet or fry you eggs if you don't want the scrambled. Many choices with the food being prepared by smiling faces on the staff. Highly recommend a stay at the Abbey Inn!
Wonderful hotel, excellent breakfast, comfortable bed, and great location. I did request a king bed when I made the reservation on the Best Western website and somehow we ended up with two queens. The room was so nice we didn't care.
We've stayed in many hotels over the years and there are few I'd give 5 stars to as I always think there's room for improvement but this hotel deserves all the kudos. From friendly, attentive staff to an amazing breakfast selection, not to mention the incredible price we got our room for, I can't say enough! We stayed for four days and each day was the same experience. We highly recommend it!
Along with the majority of everyone else's review, this place is like home. Amazing breakfast, clean, friendly service, clean rooms, for a price you can't beat! Will definitely recommend this place to friends and family
We always try to stay here when we travel to St. George. Experience is always pleasant and breakfast buffet is very good. Staff is very friendly and welcoming and location is extremely convenient. Recommend this location.
There is a reason they call this a Best Western Hotel . The Best ever thanks! Really one of Best we ever stayed in and we have been in many across the country. They have an exceptional breakfast ! Our King bed was extremely comfortable and I actually woke up refreshed!
Another great stay. We've stayed here twice now. Our kids love the heated pool. They didn't have anyone making omelettes for breakfast like they did in the past, I miss that. Beds are a bit too soft but still slept fine. Oh, I found not one but two hairs in my breakfast :(. Unsettling. Other than that we'd stay again.
We always enjoy at the Abby Inn, all of the staff are always courteous and go out of their way to make you comfortable. They have the best Complimentary Breakfast and have a great central location for exploring St George.
Thank you so much for your kind words. We are grateful you continue to stay with us and look forward to seeing you again in the future. Sincerely, Paige Martin, AGM
I've stayed at Abbey Inn several times through the years. It continues to live up the expectation of having a friendly, helpful staff, impeccably clean rooms, and a delicious breakfast. Will definitely continue the tradition of staying here on every visit to St. George.
Thank you for taking the time to write a review. I'm happy to hear you enjoyed our breakfast and clean rooms. We hope to see you again!
Nicest staff I've ever experienced at a hotel: Courteous, friendly, helpful. Delicious breakfast with many choices. Prompt and efficient housekeeping. Great location, walking distance from restaurants and convenience store.
Thank you for taking the time to write a review. I'm happy to hear you enjoyed our breakfast, and location. I will pass your comments on to our housekeeping team to let them know they did a great job. We hope to see you again!
Great hotel to stay at. The staff was extremely helpful and kind. Checking in and checking out was fast and easy. The rooms were all clean and had the ammedities I needed. Thank you for everything and we will be back.
Quiet, with very comfortable beds and extraordinary staff. Great rates, great pool and spa, and convenient to all St George has to offer. Breakfast outs included and the breakfast area is very spacious, so you don't have too wander around for10 minutes looking for a table. Highly recommended!
After a very long day traveling from out of state it was nice to find a hotel that was close enough to the freeway but aways from there. We had two queen beds and even a very nice leather chair and ottoman. The best part was a really great shower which felt good after a long day in a car. Didn't know yet that the breakfast would be the very best we've had in a long time! A nice hot breakfast was served consisting of many choices: two egg dishes, biscuits and gravy, hot cereal & grits, potatoes O'Brian, bacon, fresh fruit, waffles, muffins, etc etc. All served nicely and appeared to be of good quality. We like BW+ and seek them out first when traveling. One thing I did notice was the bed skirts were very wrinkled. Also our AC was noisy...forgot to tell them when we checked out.
The receptionist was awesome, very well spoken, friendly and competent, the place was very clean and appealing and also my room was well groomed and clean, everything organized. I also asked for an extra night and the receptionist was very courteous and helpful and in helping to make sure that I receive I was requesting. She even gave me a discounted rate since I was state employee, which was phenomenal and I was very grateful.
Our car broke down on the 15 and the tow truck brought us to Big O Tires. We knew we needed to stop driving for the day after being stuck in 109 degree hear for a few hours. This was the first hotel we saw and what a great find ar a good price. The front desk ladies were so kind and helpful. And when they saw us later, asked how the room was and if we got our car fixed. We are making plans to come back and spend more time in this area and will definitely stay at this hotel again!!!! Thanks!
The hotel is close to so many activities. The outdoor pool and hot tub were very inviting. Breakfast had a great variety of hot food. Our room a/c could not keep up with the 102 degree day. We will definately give this hotel another chance next time we are in St. George.
Nothing but good things to say about this facility. Incredible staff, delightful breakfast, wonderful pool--more than a girl could ask for after a long day of driving and car troubles! 100% recommend this Best Western--you won't regret it!
We stay in St. George several times a year. This is definitely one of the best and nicest places we have stayed there. VERY friendly and courteous staff, nice rooms, great breakfast and great location.
Loved how everyone we talked to who worked there was friendly, attentive, and ready to help! I highly recommend this location for an enjoyable stay. The breakfast was great, with lots of hot food options, along with the usual waffle/cereal bar.
clean, reasonably priced accommodation with great customer service. Breakfast buffet included @ yummy. Refreshing water and coffee available in lobby 24/7. Friendly and knowledgeable staff. Have been coming here for seven years - with a two year gap but same great place when away from home
Stayed one night. Front desk was friendly and kind. They asked floor preference during check-in. Room was large and clean. Sleep quality was good. Generally air condition in Best Western hotels are loud for us, it was same here. Breakfast in the morning was nice with good amount of varieties. Staff keeps tables clean and keeps refilling breakfast items. Checkout was smooth. Overall, we were happy with our stay. As a budget hotel, kind and hard working employees creates a difference here. Considering the price we paid vs. the service we got and in compare to area hotels, I rate it as excellent.
This was an excellent stop over on our adventure-filled Utah journey. My 9 year old loved the proximity to the Family Fun Center ( a block away--name is escaping me). The bed was comfortable, breakfast was good and the staff was exceptionally welcoming.
We enjoyed our stay at Best Western Plus Abbey Inn. It had everything we wanted. We have stayed here a number of times on our trip from Tucson Arizona to Park City Utah and have never been disappointed.
Thank you for your comments. We are thrilled that you continue to choose to stay with us and we are always open to ideas and ways we can continue to stay at the top of your St George, Utah list. Have a wonderful balance of your summer! Paige Martin, AGM
We have stayed many times at Abbey Inn. They are in a convenient location right off the freeway and there are restaurants very close by. The staff is wonderful and they give that extra effort. This is our hotel of choice in St. George...or in Southern Utah for that matter.
Thank you so much for your kind words. We are thrilled that you continue to choose to stay with us. We are fortunate to have a terriffic staff that really loves our guests and are happy you felt that while you were here. We look forward to having you with us again and are always open to ideas to keep us your hotel of choice in St George, Utah. Have a delightful balance of your summer! Paige Martin, AGM
Four of us in their 2-queen + sofa bed suite. Too few towels. Two half-used rolls of toilet paper, with no spare. Room had single A/C (we didn't know to ask for a room with two) that had been set too high. With 109 degrees outside, room didn't get to sleeping temp until 5am. Room layout partially blocked A/C circulation, so asked for a portable fan, but it was too small to make much of a difference. Bed and pillows were poor. Breakfast was mediocre and was in a room that was too small, with people bumping into one another. As a result, none of us got what we wanted most: A good night's sleep and a good meal sendoff. Won't stay here again.
Thank you for taking the time to provide us critical feedback. I have tried researching which room you stayed in but I've been unsuccessful. The suite you stayed in must have an HVAC unit not working properly and we need to fix it immediately. If you have a moment, please email me at [email protected] and let me know your first and last name and what day you stayed. Our rooms come with 4 towels (more upon request) and we need to address this with our housekeeping team if there weren't enough towels. This is unlike us and we want to make this poor experience up to you. I want to discuss ways we can make it up to you.
This property went out of their way to make our stay pleasant. Beautifully appointed and well located for restaurants. The breakfast was outstanding. Not your everyday Best Western continental. Lots of variety and an omelette bar. Nice change fromm the ordinary. Fitness room nice. Stay here!
Everything was top-notch... but the mattress. We loved the breakfast, the room, wi-fi, pool, and staff. Unfortunately, the mattress in our room this time was not very good. Everyone has their preference, so maybe it was just too soft for us... we will definitely stay here again.
We always stay at the Best Western Abbey Inn when we need to travel to St. George. The rooms are very comfortable, the free hot breakfast is great, and the hotel is within easy walking distance of several good restaurants and shopping.
We booked this room last minute on our way home from California and the price was perfect. The room was clean, comfortable, and pleasant. The Internet worked well and the staff was top notch. Even delivered an extra pillow and blanket up to our room for our child who was refusing to share a bed with their sibling LOL. The pool was just right for my kids, 2-5ft deep and the hot tub was so wonderful after walking for days in Disneyland. The continental breakfast was a feast! They had hot fresh made foods, yogurts and fruit, and even some gluten/dairy free options for my kids, and the kitchen staff was fantastic bussing tables and helping patrons. I love Best Western Plus, and this particular one was just fantastic!
Great family hotel. Staff is always happy and welcoming. Breakfast buffet is the best! So many options to choose from. Housekeepers always made sure every morning we had enough towels and if we needed anything. My kids enjoy the pool and hot tub. they have a kids pool that is separate that my baby really enjoyed. It's always a great stay comfortable beds and great staff!
The staff were friendly and professional. Nice wide stairs. Folks enjoying the pool when we arrived. TV and internet gone. However rooms were dated and breakfast was overrated. Smokers at back entrance unappealing. Overall average.
Abbey Inn employees seem genuinely eager to accomodate their guests, thus making the stay comfortable & relaxing. The breakfast is not a few stale bagels and a half-empty coffee pot. The guests are treated to a FULL breakfast in a dining area! There's a handy laundromat & the rooms are stocked with extras like irons & blow dryers. This inn is exceptional in every way, yet still affordable. It truly is a home away from home.
Hello Paradise16165100954, We appreciate your kind words and are incredibly pleased that you enjoyed your stay with us! We feel fortunate to have a great staff that truly enjoy spending time interacting with our guests. We hope you'll consider staying with us again on your way through our beautiful area. In the meantime, we wish you happy and safe travels wherever you go! Sincerely, Paige Martin
Staff very friendly and beds very comfortable. Old decor, dirty fan in bathroom, light bulb out in bathroom, and faucet fell apart causing water to act like a fountain exploding everywhere. Nothing outstanding about breakfast that I read about.
This is our favorite place to stay in St George! They have a great hot breakfast, a heated outdoor pool and largest hot tub I've seen, very clean and comfortable rooms with updated decor and super friendly staff!
Was able get a great rate at this hotel via Priceline. The hotel is nice, clean, and staff is very helpful and friendly. The full course breakfast is a nice touch although it is very crowded and busy sometimes. They do have a very small elevator if needed to go up to the upper floors that helps out alot. Location is great and it is right off the freeway.
Awesome hotel, I stay there a lot on business. Their breakfast is to die for. The best breakfast of all the BW's I have stayed at. Only negative was the hotel was full of teenage basketball players there on a tournament. Not BW's fault though.
We spent a relaxing evening by the outdoor saltwater pool and enjoyed a delicious breakfast before heading out the next morning. I will stay there again if we ever travel through St George. It was a little oasis on our busy trip!
I'm happy to hear you enjoyed our breakfast and pool area. We hope to see you again!
I always like the staff and how friendly they are at the Best Western Abbey Inn. They recognize frequent travelers and are quick to check you in! The rooms are clean and well kept. Breakfast offered in the morning could not be better, great way to start the day.
Thank you for writing a review. I'm happy to hear you enjoyed our breakfast and clean rooms. We hope to see you again!
Stayed in St George on our way to Zion. Selected the Abbey Inn and did not regret it. An excellent location off Interstate 15 and everything is close by. We had the usual clean room and got a room on the third floor in the back, which was very quiet. Another great stay at a Best Western Plus.
Thank you for your review and for highlighting our clean rooms and good location. We hope to see you again!
From the minute we arrived we were treated in a special way. That treatment continued with everyone we came in contact with. The hotel itself, is well cared for, and the Breakfast can't be beat, it was awesome
I'm happy to hear our team treated you well and you enjoyed our breakfast. We hope to see you again in the future.
This place was clean and quiet. Good location and may I say it again...clean. the breakfast was great. I will definitely come back here. The staff was nice and attentive. It was close to everything. The price was worth it. If you forgot your toothbrush or toothpaste dont worry, they have it FREE! Great place!!
We LOVE the Abbey Inn. Their staff is always friendly, the rooms are clean, the hotel is nice, and the FULL breakfast is AMAZING!! The kids really enjoy the pool area. There is a great kiddie pool for my littles and they even have a bin full of water toys to play with in the pool. You don't have to pack all your swimming gear with you on vacation.
Hello JJP12321, Thank you so much for your recent stay with us. I am so happy you were pleased and that your kids enjoyed the addition of the toys at the pool. That has been a fun addition. We are fortunate to have an outstanding team and excellent guests who share their ideas for keeping The Abbey Inn a Fun, Fresh, Vibrant, Clean and Inviting place to enjoy a little family time. We appreciate your kind words and sincerely hope we will see you again soon. Have a wonderful summer!!
Nice spacious rooms, comfy beds. The kitchen sink was nice, convenient. Breakfast had more options than most. The exercise room I found was small & full of people, so I went for a walk instead. I didn't ask if that was the only exercise room, maybe there were more.
Beautiful views, top of the hill overlooking the valley. Rooms are incredible and loaded with everything you could imagine including a balcony to sit and enjoy your morning coffee or evening cocktail. The free breakfast was incredible and the lobby had so much room for visiting or private conversations
Excellent hotel!! We traveled with our family through Utah and this was our first stop. We were only in the room overnight, but I wish we could have stayed longer! The room was spacious, beds were very comfortable, and everything was very clean! The best part was the breakfast!! There were so many choices, more than any other hotel I have stayed!! The price was amazing too, the cheapest of our entire trip!!
It had been years since I had booked into a Best Western. Thus the Abbey Inn was a total surprise: large, comfortable rooms with all the amenities, very friendly and helpful staff, and largest breakfast bar I've seen outside of expensive resorts. Highly recommended.
Hello 648gailm, Thank you so much for your comments. We feel fortunate to have a wonderful staff and are even more thrilled that you were pleased. We are so happy you enjoyed your stay with us and we hope to see you again in the future. Have a wonderful summer! Paige Martin, AGM
The hotel was clean and comfortable, with more outlets for recharging electronics than I have ever seen in a hotel room. The staff was extremely courteous. The complimentary breakfast was extensive; a great way to start the day spent hiking in Zion National Park.
This facility was very nicely maintained. Every staff member we encountered said hi and was incredibly friendly and knowledgeable about different places in town and recommendations. The breakfast bar was one of the most extensive complimentary breakfasts. We have had. The check in and check out was very easy. You would be hard pressed to find a nicer facility for the money.
Hotel has free parking, hot breakfast with variety of hot and cold items to choose such as omelette, boiled eggs, pan cake, bacon, cheese, yogurt, fruits etc., clean lobby and neatly kept rest room areas, friendly, professional staff, easy check in and check out . There are restaurants and fast food stores nearby as well.
The area was well located and the hotel had nice decor. Breakfast was extensive and it tasted great. Staff was amazing! We traveled with all 5 of our children and we were well accommodated. Would definitely visit again.
The full breakfast at this Best Western is fantastic. Best Omelet I have had in ages, way better than any restaurant. The rooms were spacious and nice and the pool and hot tub is wonderful. Very central location right off of the freeway.
This is my go to place when I have business in ST George Utah. I stay here even if my conference is at another venue. The staff is friendly and efficient. The breakfast is top notch. I have never been unhappy with a stay.
The hotel was lovely. The staff was very friendly. The beds were VERY comfortable (which was a huge relief as we'd just finished a stay a a hotel with beds that weren't so hot). The pool area is really nice. The hotel offers a large buffet breakfast. There were a ton of options. The food was pretty standard, but the bacon was insanely bad. It was super bizarre how funky the bacon looked at tasted. I feel bad saying that because we really did enjoy our stay here. It was comfortable and spacious and close to the freeway. I don't feel like I can knock the place down a point just for bad bacon. ;)
Beds are nice, rooms are spacious. The a/c unit was loud when it kicked on, but that isn't too unusual for a hotel in room ac unit. The check-in / counter people were friendly too. One thing we didn't like was that there were always a couple different tip jars out in the breakfast room. Seemed relly tacky. Especially since the ladies that work the breakfast were overall lazy. They don't take up your dirty plates when you go for a 2nd plate. So then when there are 3 of you we are stacking the dirty plates to make them not be in the way. They need to get rid of the "tips" jars (plural) and have the ladies that work the breakfast actually work. They mostly stand to the side talking ina group of 2 or 3.
This was our first time at the Abby Inn in St. George. Contemporary styled room, totally quiet, resonably priced, and clean, clean, clean! Excellent hot breakfast bar, too! In the future, Best Westerns will be the first choice on upcoming road trips.
My wife and I take a lot of trips. The hotel experience is one of our favorite parts. We've been to a lot of hotels already and this one has been our favorite so far. The view, the breakfast, the staff, and the room were all on point.
The room was very comfortable and clean. The breakfast was very good with a good variety. The pool was very nice and well maintained. All of the staff members that we came in contact with were very pleasant.
This was a very hotel. Friendly and helpful staff, clean and quiet rooms and very good breakfast. The location is right off the interstate with plenty of restaurants close by and it's about a 5 minute drive from the beautiful Owl Canyon Road.
The Abbey Inn in St. George Utah has to be one of the nicest Best Westerns I have ever stayed in. From the little waterfall at the front of the property, to the bathtub warm outdoor pool, we thoroughly enjoyed our 2 nights stay. The room was clean and well appointed and breakfast was at the upper end of what you will get from any Best Western hotel.
We got a 2-queen room for well under a 100 bucks via Hotwire. The hotel was the cheapest and most well appointed on our 5-day Utah road trip. Near restaurants and easy off/on I-15. Wife said she wouldn't have minded staying longer. The laundry facilities were super clean.
Comfortable, clean rooms for a 7 night stay! Nice to have a refrigerator and the hotel is very quiet! The location is great close to all the hiking trails and amenities in St. George and surrounding area!
Whenever I come to St. George, there is only one place I stay. The Abbey has always been my families favorite lodging location. From a clean and comfortable room, to an exceptional staff, and an unsurpassed breakfast. The Abbey in is the only place we will stay.
The Abbey St. George is affordable, with nice clean and spacious rooms. They serve a great, free breakfast (including fresh made omelets), with a convenient location and friendly staff. I stay here whenever I'm in St. George.
We enjoyed our stay here. It is clean, comfortable and the breakfast is one of the better ones we have had. I felt it was a good value. It is a convenient location in the middle of St. George. We would definitely come again.
We had an excellant stay. The room was very nice and clean. The breakfast area had a nice variety of food. We would stay there again if we are visiting that area.the staff were very nice and accomodating.
It was very clean and well kept hotel. The staff was very friendly. Great breakfast!! A lot of choices for the whole family. The pool area was very nice, with a lot of seating options. I've stayed in more expensive hotels that were not as nice as this Best Western!
Stayed here for two nights during the kids' spring break. The entire staff is friendly and helpful. The beds are some of the most comfortable we've had at a hotel. The breakfast is hot, fresh, and had lots of options. The hotel staff made sure everything was stocked even though there was full capacity. Had fruit water and hot coffee in the lobby. Pool was nice. Very clean everywhere. This is exactly what a hotel should be!
The only thing I would change is that the pool closes at 9, and it's pricey. However, the breakfast is actual food which is awesome! It isn't just pastries. The rooms are clean and nice. The staff is good and great location.
The Abbey Inn St. George UT is one of my favorite hotels to stay at. The breakfast is the best and is better than I have had at any hotel and rivals a good breakfast at a breakfast restaurant. The rooms have always been clean and nice for me and I never feel afraid to touch anything. This is my choice for St. George.
The Abbey was amazing, best breakfast I have ever had at a hotel! The omlets were a great surprise. The staff is very kind and welcoming. Clean rooms and decent beds made our trip relaxing and fun. Restaurants were close enough to walk over to.
Have stayed at the Abby Inn Best Western an average of six to nine times a year for the past twenty years and have always had great service and accommodations. Highly recommend and do recommend the Abby Inn Best Western to everyone.
The Abby Inn is a favorite in St George. Easy off and on to the Freeway, and walking distance to some great restaurants. It has a wonderful breakfast and great swimming pool. Close drive to the beautiful Snow Canyon.
There were issues with my check in but the team worked it out for me and went above and beyond. The breafast was excellent the room was beautiful. I would definitely stay there again. Best Western has become a world class hotel.
Love, love, love the Abbey Inn. Everyone is so friendly, hotel is SUPER clean, breakfast buffet is AWESOME, rooms are updated, comfortable and pretty. Housekeepers are always right on top of everything and very helpful if you need something. Close too many attractions and restaurants.
Apparently new facility; two buildings. Queen suite room was spacious and clean. Breakfast buffet was excellent, with custom omelets available, and more than the usual 3-4 main selections at many hotels.
We needed a place for a long weekend in Saint George. The Best Western Plus Abbey Inn had great reviews, so we made a reservation. Outside, this grey hotel doesn't look like much. Just another hotel near the Interstate. Inside, there's surprising attention to detail in the decor: in the lobby, in the halls, in the stairwells, and in the rooms. Someone really went to town in decorating the place. Our room was very nice with a king bed and a convertible couch that could sleep another couple of people. The room was very clean with nice amenities. I found the bed way too soft and, for some reason, the foot of the mattress was slightly higher than the head. On the second night, we spun the mattress 180 degrees, which fixed the tilt but not the softness. If you like soft beds, it won't be a problem for you. The breakfast is extensive and has an omelette bar. It was also very crowded with large families on Saturday and Sunday. We managed to find a table, barely. Also, parking was an issue late at night. When the place is full, so is the parking lot. Finally, the staff was uniformly cheerful and helpful. They are the hotel's best feature.
We came down to ride trails and enjoy some sun. Hotel was easy to get to, good access, and nice pool and hot tub. Breakfast is very nice. Rooms and bathrooms spacious. We had our bikes and still lots of room. We will stay here again.
I have stayed here several times and always had a great experience. This time was a good experience. Staff wasn't as friendly, not as welcoming as before. They were quick and efficient. Room was nice. I might stay here again but I'm wondering if they changed management. It is still a good place to stay but not as good as it used to be.
The staff provided exceptional service. The room was quiet, updated and very clean Breakfast was the best that we have experienced in a hotel. We would definitely recommend this hotel to our friends and will stay there again.
St George is beautiful, lots of outdoor activities. There are lots of hiking trails near this hotel. I would recommend Snow Canyon, not only is it pretty but there are lovely housing developments in the area.
We we're in town for a one night only stay but ended up staying three days total. The best 3 days. The staff was amazing in accommodating us and breakfast was the best. The pool was perfect in those chilly evenings.
We thought we would try a new hotel this time in St. George and we were happy we did. Easy location, easy parking, roomy suite, clean and quiet. The breakfast room is organized nicely and the made to order omolette station was a nice surprise. The manager made a point of asking guests if everything was fine and he was genuine in his conversation. Coffee was available after breakfast hours but not hot water/tea, this would be my only minor suggestion for improvement. We will definitely stay here again and recommend it to others.
We stayed here for one night and the hotel exceeded my expectations. The staff was friendly and helpful. The room was spotless. The best part was the breakfast with made to order omelette and many other delicious sides. Yummy!
I stayed at this hotel while viewing the Parade of Homes. It is conveniently located in St. George, UT near restaurants and shops. I got a good night's sleep every night I stayed there. Also, the free breakfast every morning was great.
Travel Interstate 15 from Alberta, Canada to our place in Mesa, Arizona at least twice a year, and we stay in 2 to 3 Hotels per trip, down and back. We have been doing this for over 12 years and when you stop after 12 hours in you car or truck for the night, you want to have a good sleep, good food in the morning, and most important friendly staff at the stop. All of this was at the Abbey Inn when Emily was there to greet us.
Go get there if you need one or two nights.. it's totally confirmed our expectations.. they have a lot of recommendations where to eat or deliver food in the room (Roy's pizza).. good breakfast and a guy who is making your own Omelettes .. outdoor pools and jacuzzi.. great stay we enjoyed it..
The other reviews about how nice breakfast is, are not an exaggeration! I think this is the nicest “breakfast included” hotel breakfast I have experienced! Super friendly staff, even an omelette station. Over the top! The problem with our first room was addressed promptly and were given an upgrade. Impressed that they made up for our inconvenience and did it very quickly. Rooms and hotel are clean, all staff are very friendly from housekeeping to the front desk. I am very pleased to feel an aura of friendliness and good atmosphere. I have a 5 star not because this is the fanciest place I have ever stayed but because the people here are doing the best with what they have and are maintaining a high level at this property for a good value.
My wife and I were on a driving vacation and stopped a this location for the night. The staff was very helpful and friendly. They recommended a good restaurant for dinner. The room was very nice and we enjoyed the heated pool and hot tub.
Check in staff were excellent and very quick. Room was comfortable, clean, and quiet! Enjoyed the breakfast bar, with made to order omelets, waffles, biscuits, yogurt, and hot drinks. Convenient location close to major areas, but also quiet and away from heavy traffic.
Excellent breakfast offered; best complimentary breakfast anywhere. Rooms are very clean, beds comfortable. I always stay here when I am in St George and have recommneded this place to family and friends. Staff is courteous and helpful.
Beautiful setting, beautiful rooms with a fantastic view! Excellent staff that go above and beyond to make your stay wonderful! The spa was hot and the gym was well equipped. We totally enjoyed our stay and will definitely stay again on our return to Zion:)
The hotel is updated and super, super clean. The beds are comfortable and the staff is very helpful and friendly. The breakfast was very good and has a lot of variety both hot and cold. The only downside was that the wifi connection was horrible.
Thank you for taking the time to write a review. I'm happy to hear you enjoyed our breakfast and our staff was helpful and friendly. We are working to improve our Wifi and please contact the front desk to help you obtain a better connection the next time you stay with us. We hope to see you again soon!
As always... Beautiful room. Ease of check in and out. Great breakfast. Great parking. Privacy. I always prefer to stay here while in St. George. They're always so accommodating and kind. Will definitely stay here again.
Thank you for taking the time to write a review. I'm happy to hear you enjoyed our breakfast and our quiet, beautiful rooms. We hope to see you again soon!
Check in was great. Breakfast was great. Shower in morning and night was warm, at best. Room had a funk smell, was not clean. Pillows stunk. Bathroom had hair all over. Have stay here before. This trip was not good
Had an opportunity to stay at Abbey Inn, a Best Western Plus property in St George, after a short visit to Bryce Canyon and Zion NP. St George is pretty active, the Abbey is an older, well kept property with nice rooms. The morning breakfast is worth the trip in itself, where can you get an omelet bar along with the usual waffles, eggs, and bacon?
Always great service, clean, and great breakfast! The front staff are always pleasant and ready to help. The cleaning staff do a great job and are very nice!This is nice location with a few restaurants within walking distance.
I had not previously considered Best Western hotels but I was looking for a hotel to stay overnight on a car trip going through St George UT. This was a gem! Roomy executive suite fit all 5 of us easily. Heated pool was very large and we enjoyed our swim even through it was 40 degrees outside. Breakfast was very good for a free breakfast buffet and the addition of a custom made omelet station was especially good. Most importantly the staff was friendly and helpful through out our stay. We will be back!
Whenever we need a place to stay in St. George, we always stay at the BW Abbey Inn. Their staff is the best, their rooms are comfortable, their prices are reasonable and the breakfasts are simply the best! They rival any restaurant in town for a hot and delicious breakfast! You won't be disappointed!
This place is our go to place in St George. The staff is very helpful and friendly. The breakfast options are fantastic. We found this place a few years back and we will always stay here when we are visiting St George or passing through to California.
This hotel was absolutely perfect. The amenities and staff were exceptional on every level. This will be our hotel of choice whenever we stay in St. George. We booked rooms for our next stay before we left!
This is our second year staying at the Abby Inn over the Christmas holiday. They go above and beyond to make your stay a happy and magical one. The staff is the friendliest I've experienced, the breakfast is phenomenal. The hotel is beautifully decorated and our room was clean and comfortable. Truly a wonderful experience!
We stayed here heading to our destination and returning. Had a lovely visit both times. The price was right and the service a step above. Best free breakfast I've ever had in a hotel. Received a handwritten welcome note and small gift on one of our stays. Warm pool and great hot tub..,even in December! Would recommend Abbey Inn.
Hotel seams very new from outside but inside rooms are not so new and hotel does not look new either. This really is no problem. Bed and bathroom were OK. On a positive note, hotel service form receptionist and people serving breakfast was super! Breakfast was really great, I think the best breakfast in any best Western I have been.
I love staying at the Best Western Abbey Inn of St. George. The staff is the friendliest around. The rooms are great. The breakfast is out of this world. Omelete Bar!!! They come and get your plates, you eat on real dishes not paper plates. Simply the best
Stayed again at Best Western Plus Abbey Inn again this year while attending the Nationals Final Rodeo in Las Vegas. We stayed both coming and going to the Rodeo. We love their location so near to the freeway but yet no noise. They are close to some very fine restaurants like the Black Bear but the have an excellent Breakfast that comes with the stay. I would recommend this Best Western to anyone that likes a good nights sleep and a convenient location. PJ
We go to the St. George area quite often but this was our first time at this hote. It was very nice and we would definitely stay here again. The breakfast was nice and the location is perfect. Staff was very friendly and the rooms were clean and comfortable.
Friendly staff and the free breakfast had many choices that even our picky eaters found something yummy to eat. The rooms were clean. They were stocked with plenty of towels and pillows. The parking was convenient and though we didn't use it, the outdoor pool is heated so you can still use it it the colder months.
Thank you for taking the time to write a review. We are happy to hear you enjoyed our full hot breakfast. We are fortunate to have a friendly team and do our best to make everyone feel welcome. We hope to see you again in the future!
After spending 14 hours on the road, we were exhausted and needed a place to crash. The Abbey Inn had a great 'last minute' deal and we arrived on the Sunday after Thanksgiving just a few minutes before midnight. The gentlemen at the front desk welcomed us as though we were guests in his home. It felt less like a business transaction and more an extension of our family Thanksgiving. Breakfast was OUTSTANDING. It was a full breakfast that included an omelet bar and fruit. If you're heading to or through St. George, the Abbey Inn is a great place to stay.
Thank you for choosing to stay with us during the Thanksgiving weekend. We are happy to hear you enjoyed our breakfast and welcoming staff. We hope to see you the next time you're in the area.
A good hotel for stopping overnight. Comfortable (and huge!) beds with a good shower. Rooms were a tad dated but very clean. Breakfast was incredible. The choice was fantastic and the waffles with blueberries were absolutely spot on. The tables were cleared almost instantly by the waiting staff. Overall a very good experience
We appreciate the time you took to write a review. We're happy to hear you enjoyed our beds and other amenities. Please come and see us again.
Ive stayed at this hotel for numerous soccer tournaments and dance competitions. It is a great hotel, with nice amenities. The front desk staff are accomodating and friendly. The hosekeepers are thourough. The pool and hottub areas were warm enough to enjoy, even though it was chilly outside. Stayed with my daughters and neices and they had a great time.
Thank you for staying with us again! We are happy to hear our team takes care of you and you enjoy our pool and hot tub. We look forward to seeing you again.
We stayed for 3 nights for our anniversary. The room was great and very spacious! It was clean and seemed well taken care of. The bed was comfortable and the continental breakfast each morning was wonderful! I felt like I had a variety of options each morning and everything tasted really good. The staff was incredibly friendly and informative. We especially like the location of the hotel. It's just off exit 6 and is close to lots of restaurants. We would definitely recommend this hotel to other couples or families!
Happy anniversary and thank you for staying with us! We offer great suites for any occasion.
This hotel is consistantly outstanding. The rooms have a rich and homey feeling. The staff is helpful and friendly. I have never seen a more abundant and tasty breakfast selection. It usually is so complete and satisfying that I often don't need to eat lunch.
Very friendly staff, clean room, excellent breakfast.I booked the room through a third party agency. When I informed the check-in staff that the third party rate was less than my Best Western Rewards rate, they said to call prior to making the reservation and they will match the third party rate.
The hotel is fairly new, spotless, and tastefully furnished. We loved the full breakfast buffet with omelet bar, and appreciated the friendly staff. Emily, a front desk employee, was especially helpful, suggesting places to eat and giving directions to local places of interest. It's our new, favorite restaurant in St. George!
This is Such a nice friendly hotel, with a great location directly off the 15 freeway, Close to several different restaurants and gas stations. Comfortable beds and a nice breakfast in a cute little house next door.
This is one of the nicest Best Western hotels we have stayed at. Every member of their staff gave a smile and a good morning or evening when you passed. Their breakfast was exceptional. They had several girls that helped and they had one who cooked omelette soft your choice. The room was nice and I would stay here again.
We were greeted and checked in by two great ladies at the front desk, with good humour and kindness. They helped us with restaurant recommendations, cutlery for our food, and hot water for a late night cup of tea. The room was clean, well set up, and the bed was very comfortable. The breakfast at this hotel is FANTASTIC. Custom made omelets, a variety of hot food, lots of staff clearing tables, and refreshing the food. They provided gluten free bread, and met our dietary needs. I would definitely stay here again.
I give this hotel 3 stars mainly because the elevator was very small and there was only one elevator. Our bathtub/shower barely drained and the heater/ac was not well calibrated. No matter what we did the temperature in the room was hot. The good things are the friendly staff, clean rooms and the above average breakfast. Omelettes made to order and many other hot items. Good WiFi and plenty of parking. Refrigerator and microwave in the room. At check in we were also provided with a list of restaurants nearby. The price was ok.
The Abbey's Inn is a very Clean and Comfortable place to stay. Rooms are very clean and the beds are comfortable with 42" TV in every room and a great choice of pillows. The breakfast in the morning at Abbey's Inn is the best. I have not seen a better breakfast offered anywhere else we have stayed. Everything is fresh and lots of choices including an omelette if you wish. You would not get a better breakfast if you were to go out to a restaurant and pay $20 to $30. We will definitely stay again when in the area.
The breakfast is the most important meal of the day, and we want to make sure our guests have a top-notch experience with the breakfast food and staff interaction. Thank you for choosing to stay with us, we value you and all our guests.
Everything was the BEST! A breakfast of so many things that even a taste of each would be more than a person could eat: waffles, pancakes, fried potatoes, eggs, custom made omelettes, etc and etc. But it was the STAFF that made it exceptional. A wonderful person helped us get our luggage onto a cart, then came to room and put it where we wanted. Same on discharge, right back in our car! Great!
We love to hear from our guests and your kind remarks about our staff mean the world. Our staff work hard everyday to make sure every guest knows we care about them and want them to feel welcome. We are lucky to have a great team of committed team members. Thank you for staying with us, and we hope to see you again soon.
My wife and I spend some 100+ nights a year in hotels of all levels. We drive cross country every year and stay in many properties similar to this one, and at similar price points. This rises to the top for several reasons but the most outstanding one is their free breakfast. Nowhere where we have been offers the full, hot, elaborate offering that Abbey Inn does. You can even have a custom omelette made for you with many, many choose ingredients to choose from. In addition to the food being outstanding, the staff is plentiful and actively cleaning off tables and getting you just about anything extra you might want. Hats off to management for a job well done!
Wow, thank you for the compliments on our breakfast and staff. We strive to provide a great experience for our guests and breakfast is one of those areas. Sounds like you and your wife are world travelers, and we are thankful that you chose to stay with us. Our team do a great job and genuinely want to create an unforgettable experience for each guest. We hope to see you again and safe travels.
Clean rooms and very happy and caring staff. Breakfast was one of the best free Hotel breakfasts I've ever had. I loved the made to order omelettes, the fruit syrups and the general variety. There were enough options to stay on my diet and get full! Definitely plan to stay here whenever I pass through St George!
Thank you for the compliments of our staff and the breakfast. We are fortunate to have team members who truly care about our guests and lucky to have guests such as you! We look forward to seeing you again soon.
So I am an elite Best Western Club Member and I use my points to book one night at this hotel on a 10 day road trip. We are given the ground floor room right next to the gate to the pool. Spent 3 hours in the evening listening to people screaming and yelling and the gate slamming shut as people come and go. Sigh... I think I'm done with this hotel chain. Room was nice, but not a very relaxing evening.
On behalf of our entire team, I would like to apologize for your most recent experience at our hotel. Although we can't undo your past experience, we want to make things right and our management team will be contacting you directly. We will review your comments with our management and team members to ensure this doesn't happen again and to improve the experience for all of our guests. We truly care about our guests and hope you will give us another opportunity to provide the top-notch experience we pride ourselves on providing for each and every guest.
One of the higher end Best Western hotels. I stay a lot at this chain, so I know the difference. It was senior games in St. George, so place was really crowded. Rooms were top notch. It is easy to get in and out of the hotel. They had a breakfast that had a person that made omelets.
We are glad you enjoyed the omelets. Thank you for staying with us and for your loyalty to Best Western. We have a great team who takes pride in striving to provide the best product and guest experience, and we appreciate your kind remarks about our hotel being one of the higher end Best Western properties.
We stayed in room 141. A clean and spacious room that was nicely decorated, with a nice desk area. The room also had a bar sink with microwave and refrigerator, all in all a very nice room. There was a good sized bathroom that was very clean, everything looked new. However the mattresses were far too soft and felt way over used with a lot of divots in them I would have given this hotel 5 stars but because of the mattresses, I could only give it 4.
Thank you for staying with us and for the kind remarks. We strive to provide a high quality stay and comfort and will be sure to check the condition of the mattress. We review guests' reviews and feedback with our team, management, and ownership in order to consistently provide a top-notch experience and hope you will give us another opportunity.
I made my reservations on the iPhone about two hours before ETA - flawless. Check-in was fast and friendly. Place looked nice on the outside, and was very clean and comfortable on the inside. Room was spacious and clean. Nice TV. Comfy bed. Climate control was understandable and easy to adjust. Check out was great. The breakfast was so-so, but better than most in similar inns. And free. Very nice stay. And, I used my BW points and the stay was free. Good way to use 20000 points.Thanks, BW
We appreciate you staying with us and for being a Best Western Rewards member. I noticed that you mentioned the breakfast was so-so, and if you have time, I would love to hear your feedback on the breakfast to know how we could improve it for you. We value our guests and strive to provide a top-notch experience for all of our guests. Thanks again for staying with us!
There are many great amenities this hotel has to offer (the heated pool was probably my favorite). The breakfast is nice but it doesn't have a lot of fresh fruit options (orange slices and cantaloupe) and they only offer plain yogurt (regular and greek) but there are a lot of other breakfast options and everyone in our family was able to find items they enjoy.If you run into any problems that's where the staff gets interesting. They will help and they were pretty prompt but be prepared for the staff to emotionally shut down and inadvertently make you feel like all you do is complain. They won't apologize for any inconveniences or mistakes. Without a complaint they are very friendly but bring up anything negative and they seem annoyed. When checking out I expressed some of my frustrations like the dirty sofa bed, the broken jetted tub, us wasting time walking around trying to find our room because no one told us they have two building and our room was in the other building. i didn't yell or demand anything. I was just talking like I would to a friend. Her reply was, "OK. Would you like a copy of your receipt?" I felt very devalued and that there was a huge lack of compassion for the customer.Rating the cleanliness is difficult for me as the overall appearance of the property was great and our room was definitely clean except the linens for the sofa bed were very dirty with multiple soiled areas and crumbs on them them and there was a dead cricket in the corner. I hate to give it a horrible rating for those issues but it was a big cleaning mistake.I really don't know if we'll stay here again. I think if we hadn't had issues I would have easily given it a 5 but the staff's unfriendly demeanor when presented with the issues has me really turned off. We were there for the St. George marathon (I know the hotel was busy and the marathon amenities were nice) We stayed 2 nights and had the same staff friendliness issues both days.
I am very sorry for the bad experience you had while staying with us. There are no excuses for the lack of empathy or understanding for the problems you had while staying with us. On behalf of our team, I apologize for not exceeding your expectations, the issues that arose, and the lack of empathy and understanding. If I were you in this situation, I would be upset too and would expect understanding from the team members as well as a solution to the problems. Your satisfaction is very important to us, and we will review your comments in order to implement improvements to ensure we exceed our guests' expectations. Our guests matter to us, and we strive to provide a great stay for our guests. Although we can't undo what has already occurred, we want to make this right and will reach out to you directly. We hope you will give us another opportunity to show who we truly are with genuine care for our guests.
The Abbey in is very very nice hotel. The hotel is extremely clean the people there is real friendly. The pools very clean. Also you got to try their breakfast everything is really fresh and the staff there does a great job making sure you are happy. The hotel room is very clean. If you're ever in St. George Utah I would deftly stay at this hotel.
Thanks for your compliments of the hotel cleanliness and breakfast. We have a team of committed team members who strive to keep the property very clean, so to hear your compliments is rewarding to each of our team members and management. We hope to see you again and thank you for staying with us.
This is our second stay at this hotel, the last was 5 years ago. We came back to the same great experience. The breakfasts are top notch. Even an omelette station with someone making to order omelettes. Many, many items to choose from, all very nice quality. Haven't had an included breakfast anywhere near as nice.The room was very clean and adequate. Overall, a nice hotel experience.
First of all, thank you for coming back to stay with us again! Our breakfast team does a great job and pride themselves on providing the best breakfast for our guest.We hope to see you again in the near future and thanks for your loyalty.
This was our second time staying at the BW Abbey Inn in St. George. Best BW ever!! Our room was large with a separate sitting area. Staff was friendly and courteous. Rate was very reasonable. The breakfast was the best I have ever had at a Best Western or any other inn or hotel in the same category. Besides having a large selection of food items, there was a cook making individual made-to-order omelets. We were so impressed that I mentioned it to staff at the 5 other Best Westerns we stayed at on this 3-week road trip. We would definitely stay here again!!
Thank you for the kind remarks about our breakfast, staff, and hotel. It is rewarding to hear comments like yours and to be able to share them with our team members. They take pride in providing an exceptional customer experience. Also, thank you for being a loyal guest at our hotel as well as staying at other Best Western hotels. We look forward to seeing you again.
We stayed at the Best Western Abbey for our Family Reunion, the staff was so amazing I feel that they have the best Full Hot Breakfast in St. George. The rooms are always very clean and very spacious, I always try to stay at the Best Western Abbey when I come to St. George. Thanks for another amazing stay I will see you next summer.
Thank you for staying with us again! We are glad you had another great experience and enjoyed the breakfast. We are fortunate to have guests like you as well as an amazing team at the hotel. We look forward to seeing you again in the near future.
Always above expectations! This is our second time staying as a group of ten....the breakfast was amazing. The grounds were beautiful. The rooms were all clean and lovely. It was a great experience overall.
It's great to hear that we exceeded your expectations! Thank you for staying with us again and for the kind remarks. We look forward to your next stay with us.
We have stayed in many times over the past 15 years and usually it is a great stop on our road trips. This time, however, it was not that great. The beds were lumpy and uncomfortable. Old mattresses. They have switched to having the shampoo and conditioner in shower dispensers which is fine, assuming they are full and working. The shampoo was full but barely gave you anything and the conditioner wasn't working at all. I did mention to the gal working the desk but you just never know if they will follow through with the comments.
We appreciate your valuable feedback in regard to your concerns with the mattresses as well as the shower dispensers. This feedback will be reviewed with our team as well as ownership to make sure we provide a great experience each stay you have with us. Our property is frequently being renovated to ensure comfort and an exceptional experience for the guests, so I apologize that we fell short. If there is anything else you would like to discuss, please feel free to contact me. We want to take care of you and all of our guests, and hope you will give us another opportunity. Kind Regards
We arrived for a one night in St. George, we were brought to this hotel and was presently surprised at how convenient it was and how friendly all the staff were. Our rooms were spotless. We had nice and soft towels which for a budget hotel we were surprised.
Great value ,friendly great breakfast.the staff were very helpful when my husband got sick and helped me find a Medicenter ,Pharmacy,taxisetc.I was with a tour and the check in was fast.courteous,Good location for travelling to the Canyons
We spent one nigh here while traveling through. I was very happy with my decision to stay here. The room was very clean and comfortable. The staff was very friendly. The check in and check out process was very easy. There is a breakfast included with your stay, it was very good. The food was very well prepared and stocked. The breakfast area was very clean and very well staffed. I would recommend this hotel and I will stay here again when in the area. 5* for this class of hotel
Well worth the price. The breakfast well well stocked and had a great variety. Proximity to everything in SG was great! Staff was friendly, helpful, and professional. The room was beautifully furnished and clean.
This place did everything right. Very clean facility, well run and cared for. Staff was outstanding in all our contacts. Checking in was a breeze. Made to order omelets for breakfast as well as many other choices. Pool area is well taken care of and also nice pool towels. Could not ask for more from this class of hotel
I stayed here for two nights. It was a long walk to downtown but they have bikes for rent (I walked). Comfortable room/bed/chair, good lighting, nice bath lotions. Staff were very helpful. TV had full channel coverage (better than BW in Grand Rapids MI). Pool. Nice breakfast, including decent oatmeal. Limited fruit was disapointing, but this is the desert afterall. Good coffee.
The staff was friendly and got me checked in quickly. We booked two Tuachan room specials. It was great to just get our room and tickets for the theater at the same time.The rooms were spacious and clean. The beds were comfortable and the hot breakfast was very nice. I remember when they use to have made-to-order eggs, but the food was still good and the staff kept the trays filled for all guests.I will stay here again.
Clean, friendly staff - easy on off! Breakfast has an amazing omelet station and everything needed for a full breakfast. A great Mexican Restaurant right across the street Pancho and Lefty's for a lunch, dinner or amazing Margarita
The staff was very helpful. I thought I had a room booked through expedia, but there was a problem. Staff went out of their way to tell me who to call and they booked a room. Breakfast was excellent! I wish I had gone to breakfast the first night I stayed there. Fresh food and ongoing service. The rooms were clean and the beds comfortable. Easy access to interstate. Will definitely stay there again.
Gorgeous rooms. CLEAN. The pool was amazing and fun. Best variety of breakfast that I have ever seen at a hotel as well as tasty. Lovely entrance landscaping. Convenient layout of hotel. Quiet. Very friendly and helpful staff.
The entire staff from Rebecca, Aspen & Emily to Blain and Josh the GM along with all the courteous and helpful breakfast staff personnel...it is always a pleasure staying at the Best Western Abbey due to their outstanding service and smiles and upkeep of the property. The rooms are clean, and comfortable and anytime you need anything the housekeeping staff is happy to oblige. Great hotel and entire staff!!!
Thank you for writing a review. We appreciate you being such a great guest to us. Please let us know when we can ever be of assistance.
We enjoyed our stay immensely. I was able to to utilize the lobby convenience store for forgotten items. Very comfortable beds. We all got a great night's sleep. We appreciated that the room was cooled and ready upon our arrival. Thank you!
Thank you for writing a review. I'm happy to hear you enjoyed our location and comfortable beds. We hope to see you again!
This a well presented motel, a bit pricey , yet a quality property, staff were friendly and efficient. St George is a very modern city and we are never disappointed with our local experience. We highly recommend this property.
Thank you for writing a review. I'm happy to hear our team was friendly and efficient. We hope to see you again!
The staff is what makes this place great! They went above and beyond with my family! We had more than one employee go out of their way to help us! The rooms are clean and comfortable, the hot breakfast is delicious and the pool is fun!
We were there to look at Properties to move from California. Great location, they served a full hot breakfast, to including made to order omelets.All of the staff were extremely friendly and helpful. Will be staying there again when we go back to look at more Houses.
Abbey is my go to hotel in the area, it is always clean, quiet and the breakfast is far and above what you would expect for a breakfast included with your stay. The beds are comfortable and the staff is friendly.
We always stay here at the Abbey Inn when we are in the area. A wonderful establishment with A+ accommodations, staff, and breakfast. There have been a few improvements since our last visit, mainly with the breakfast. Not that we ever had an issue with it, they've always had the best breakfast anywhere. However now they have an omelette bar where someone makes your omelette for you! They also blocked off one of the access areas of the dining room to add more seating, making for a more intimate dining experience. Definitely an improvement! Thanks Abbey Inn for a great stay!
The last night of a 14 day road trip & it was a great stop! Lovely rooms, comfortable beds, and incredibly friendly staff! Very quiet rooms - we slept great! One of the biggest complimentary breakfast buffets I've seen!
By far, this was the best Best Western facility we visited on our tour of several western states. Not only was the location beautiful, and rooms and common areas were tidy and attractive. This Inn also had the best complimentary breakfast we have enjoyed in our travels, with homemade yogurt and made-to-order egg omelets. The staff and employees were knowledgeable and friendly, from the front desk to housekeeping. In addition to ample parking on all sides of the buildings, it was easy to walk to local fast food / ice cream locations.
Spent one night here and thoroughly enjoyed this hotel. Room was very clean and quiet. The breakfast was really delicious. Easy access to the highway to resume our travel. Front desk staff was very polite and recommended a nice restaurant across the street.
Hotel is clean, breakfast is excellent, and far above all other similar hotels/motels. The breakfast staff, hotel staff, are very good, efficient, and accommodating. The breakfast is worth the price of the hotel. The only item below a very hight standard is the window air conditioning which is not as efficient as it could be. This is an excellent and well run hotel/motel. There are not many better highway hotels anywhere.
Very friendly great service very clean the stuff was very friendly I defendly would stay again the breakfast was great I really love the breakfast housekeeping was very honest and polite room was clean everyone and everything was great.
My family and I stayed at this wonderful hotel while we were in town to visit Zion National Park. The hotel is in a great location, it's very clean, pretty updated, and the free breakfast in the morning was wonderful. Please make sure to bring a couple dollars to breakfast to tip the very hard working staff. We didn't get a chance to use the pool but it was beautiful and clean. My husband is a bit of a hotel snob, nothing under 4 stars.....he was impressed as well!! We had just left Beverly Hills where we stayed at the Hotel Palomar which is a 4 star....we woke every morning with our backs killing us, not the case at the Best Western. The beds and pillows were incredible! I wish we were able to stay longer.
We have stayed at a few different hotels in st. George over the years, but once we came to Abbey Inn it's been the one we always choose every time. Clean room, comfy bed with lots of pillows. Good sized mini fridge. Great location. Helpful staff. There's so much to like, but our best reason for staying here is the outstanding breakfast. They use real eggs. Big hearty breakfast included---thank you!
Gorgeous rooms. CLEAN. The pool was amazing and fun. Best variety of breakfast that I have ever seen at a hotel as well as tasty. Lovely entrance landscaping. Convenient layout of hotel. Quiet. Very friendly and helpful staff.
I travel a lot for my work and I always try to stay at a Best Western plus. The beds are great, and in the morning, the breakfast is hands down the best I've had at a hotel stay. The price goes up and down, but the value is usually there.
I am just so impressed with the value you get from this property! We can't say enough. Made us want to stay another day! The kids liked the comfortable fold out couch, and the breakfast was seriously the best hotel breakfast we've experienced. They even had an omelette guy!!
This was the best value on our whole trip. Lovely facilities, nice personnel and the breakfast was by far the best free breakfast we have ever had. Our double queen room had a sink (wet bar) in the room. The bed was comfortable.
We will stay only at Best Western because they treat you with kindness and respect and we love the breakfast as well the fact that their pet friendly and always have rooms available when your on the road and traveling.
The hotel and fitness center was nice, however i had bugs in my room each night. Nats one night, cricket another, then a grasshopper. The staff was nice but i didnt get moved or receive a discount for these issues.
On behalf of our entire team, I would like to apologize for not exceeding your expectations and for the insect issue. This is unlike us and we have treated the room immediately. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
Nice hotel, great location, easy check in and out! Breakfast was better than most places, with an fresh made to order omelette station. Reasonably priced for a King suite and the room was clean and very quiet after the pool closed. Our window was over the pool area, which many were enjoying. We will stay here again.
I was looking for a safe/reasonably priced hotel in a good area. As a woman traveling alone safe area was key to me. The hotel needed to have clean/safe/comfortable rooms, which I was completely impressed to find. They served a fantastic breakfast which was free and made the price of the room even more reasonable. The staff was kind and courteous, and very attentive. I will absolutely stay here again the next time I travel to and from California! By the way, Smith's Grocery store is just down the road & there are fast food/restaurants nearby (within walking distance). You will be happy you stayed at this Best Western, Abbey Inn in St. George. I sure was!!!
While traveling with grandchildren we arrived without reservations on the last night of a multi-day travel experience. Hotel staff quickly discussed room availability and suggested the larger suite option which accommodated our older grandchildren well. We were quite grateful as it had been a 10-hour travel day. The room was clean, comfortably situated with extra seating, and with modern facilities. This hotel is close to the interstate, restaurants, and gas.
As we get older we have many medical appointments each month and choose Abby Inn as our Home away from home. It's because it's clean, quiet and the best hotel in my humble opinion in St. George. Give it a try, you won't regret it.
Debra, Thank you for writing a review and for the kind words. We are happy to hear we are your home away from home. We look forward to see you next time.
This was a hotel we did passing through to our home in Salt Lake from California. Booked last minute, clean comfortable, really good breakfast!!! The room was really nice and spacious. It's very well located right off the freeway. Would absolutely stay here again, especially if we were able to get it at such a good rate ($79/night).
Thank you for writing a review. We are happy to hear you enjoyed our breakfast and comfortable rooms. We were running a rate promotion the night you stayed. We do run it from time to time. We hope to see you again in the future.
This hotel is ALWAYS wonderful! Great staff, large, clean, spacious and comfortable room with fridge and microwave, coffee maker. Pool is awesome with many choices to be in shade and the breakfast is better than any hotel I've ever been at in the past! The ONLY place we stay when we visit St. George!
Thank you for writing a review. We are happy to hear you enjoyed our breakfast. pool, and comfortable rooms. We are happy to hear you will stay with us again.
We had an excellent experience. Hotel was beautiful and breakfast was amazing. The staff were very friendly and helpful. Cost was reasonable and within range for such a good hotel experience. We would stay here again next time we are in Utah.
Thank you for writing a review. We are happy to hear you enjoyed our breakfast and our staff was helpful. We look forward to seeing you again in the future!
Clean, friendly. Breakfast adequate and a good variety as expected for this level of hotel. Decor seemed odd for this desert location but just a preference thing. Rooms were roomy and quiet. Though we didn't use pool looked nice and inviting with a bbq available.
This hotel had the most variety of breakfast foods that I had ever had for a free continental breakfast. The staff were very friendly, and the food was good..Great place to spend the night. Here is a few of the items they offered for breakfast. Sausage and biscuits,fried potatoes, scrambled eggs, bacon,breakfast sandwiches, oatmeal,cream of wheat,omelets, dry cereal,yogurt,fruit,juice,milk...
Best Best Western Hotel i have stayed in and I stay in several as i dio motorcycle touring trips. This is now my goto hotel whenever in the area. The staff was very friendly and helpful. The addition of a motorcycle cleaning station was a nice touch.
Beautiful room! That was my first impression on this hotel. We got the king size w jetted tub. This room is in the new building, unfortunately the elevator was not working. We had to climb up 3 flights with no ac in the staircase. We arrived late also with 2 suitcases lucky I packed light, we been driving 12 hours straight. But after we finally arrived in our room, that jetted tub melts all the stress away. The bed was very comfortable. Woke up refresh and headed down for some very nice breakfast buffet. We had the omelette made fresh and chat up with a worker there, very friendly! We even have time to take a nice 30mins dip in the wonderful pool, and jacuzzi. This hotel is awesome and for the price with everything you can need around it, Walmart is 5 min down the street, gas is across the street and only 2 hours away from Las Vegas
Thank you for staying with us and writing a review. I want to personally apologize for the elevator being down in our suite building. Our elevator technician came out yesterday and it's up and running. I'm happy to hear that you enjoyed the room and our amenities. We hope to see you again in the future.
The person that checked us in was very nice and sincere - I believe her name is Aspen - she really stressed that they want to make sure our stay is good and if we needed anything to let them know. She was also really good at explaining everything. Need a luggage carrier - there are two located near front doors. The hotel and our room were clean. Hotel was pretty quiet. Whoever designed this hotel should get some kind of award...there were no rooms next to the elevator - they put the stairs next to it, and the elevator was located(at least on my floor) sort of in its own room. Genius! All hotels should be designed like this! The pool is nice and warm has towels down there for you. Breakfast was really good - the staff is wonderful, helpful, and very nice and we are not just talking 2 or 3 people we are talking about at least 6 out with us and more in the back preparing and washing dishes. On some days they have someone there to make fresh omelets for you - they were good. Every day everyone would say hello or good morning. They clear your food off tables and clean them right away. There are 2 areas to sit at with lots of tables. The food is good - there are your normal cereal, fruit, coffee, OJ, toast, bagels, muffins, and waffles...but then there are the extra foods you can get depending on the day - biscuits and gravy, scrambled eggs, bacon, french toast, ham and cheese biscuits, oatmeal, grits, fried potatoes, pancakes, breakfast burrito, and in the 2nd room there is the fruit bar with cottage cheese. All was good! If you like the service please give them a tip - there are tip jars around the omelet station and the silverware. In your room, there is a frig, microwave, coffee maker, and hairdryer. There was a sink inside and outside of the bathroom - the outside one was on like a little kitchenette area...very nice! Beds were clean, pillows and blankets were nice - 4 pillows per bed. There was a desk with comfy office chair and another chair with ottoman that was comfortable too. Maid service was good - there is a card in the room where you can give different options for what kind of service you want - like full cleaning or pick what you want to be cleaned or if you just want new towels and trash emptied - nice options. There were a lot of TV channels, a business center - need ideas where to go there is an area with little pamphlets in the business center, exercise room, laundry room to do your wash, an area near check-in where you can purchase snacks and souvenirs, also there is always free lemon water and coffee in the lobby. Oh and mints too! The outside of the hotel has nice landscaping. Restaurants and gas stations surround the hotel. Highway easy to access down the street. Only negative I could see was that the curtains didn't close in the room - sheers did but not heavy curtains so its bright when you wake up. You could always ask for a blanket and hang it up at night - we didn't mind the light.
Thank you for staying with us and writing a review. It's very informative. I'm happy to hear that you enjoyed our hotel and facilities. I apologize for issues with the curtains. Our rooms have a heavy blackout curtain that's located behind the sheers. It's difficult to know which room you stayed in to see if the blackout curtain is intact. If you have a moment can you please contact us directly or email me at 435-652-1234 to let me know what name your room was under? Thank you again for such a great review!
I stayed at this hotel as a stopover before driving to the Grand Canyon South Rim. I had a very nice room and got a good night's sleep. The free breakfast the next morning was great. This hotel is located in downtown St. George within walking distance or a short drive to restaurants and shops.
Thank you for staying with us and writing a review. I'm happy to hear that you went to the Grand Canyon. We are a great location to stop along the way to several destinations. We hope to see you again!
Well appointed and designed rooms, very clean and comfy. Poolside area was nice, the jacuzzi being under cover was excellent, though chemicals a little strong. Breakfast was great, and they have a bike wash station, which is awesome for those who ride, and we do! Breakfast was excellent, lots of options, safe area, no issues experienced. Lots of food within walking distance, and the Harley dealer is only a few miles away.
Thank you for staying with us and writing a review. I'm happy to hear that you enjoyed our pool and hot tub area, along with our full hot breakfast. Our hotel is perfect for motorcycles. We recently added a complimentary cleaning station for riders.
Clean, comfortable, well located and reasonably priced for all things offered. Particularly, liked included breakfast offered many options including custom cooked omelets. Air conditioning had no problem handling St. George heat.
Thank you for staying with us and writing a review. I'm happy to hear that you enjoyed our breakfast and air conditioned rooms We hope to see you again soon!
We stayed here for one night on our way to the Mighty 5 National Parks in Utah. This was a great stop with and a very nice hotel! Beds were comfortable, and there we're two sinks in our room – one inside, and one outside the bathroom – very helpful for 4 people sharing a room. The breakfast was also excellent – it was practically full service. They had a very nice gentleman making made to order omelets, and then the usual hotel breakfast foods. Lots of staff to help with any questions as well. Awesome stay here with great service as well!
We have stayed at both the St George Abbey Inn and the Cedar City Abbey Inn. They are excellent properties with great amenities. The staff is wonderful, the rooms are spacious and the breakfast is the best complimentary breakfast in the West.
We arrived pretty late in the evening after flying into Vegas. Check-in was very quick and staff members were friendly. Our room was extremely clean. The bed was very comfortable. Breakfast in the morning was wonderful! They even had made-to-order omelets, which I haven't had at any other Best Western before. I would highly recommend this hotel if you are in the area.
Worthy of the name BEST western. We travel a lot and are member of marriott and hilton too but this will definetly be our first choice to stay at from now on. We come to st. George every summer with our kids for Tuacahn shows, which are fabulous. I was not aware that the Abbey Inn had a package deal for hotel and tickets which is what i reserved for this summers show. AMy was so helpful as I reserved in February from FL. The entire stay from check in to check out was perfect. ALL the staff was so friendly and helpful.the breakfast was by far the Best we have ever had ! Omelets made to order, mini and large waffle makers which my kids loved, to name some of the added features of this free breakfast ;) the rooms were clean, new, comfortable and had refrigerators . Wifi, pool, jacuzzi, gym and office computers all worked great! Can not think of anything i would change, not even the rate as not more than the others.
Abbey Inn has best overall staff--extremely helpful, happy, and friendly. The breakfast is the best hot breakfast that is included with your stay. They have a great variety including made to order omelets. It is located close to other eating places. A great place to stay in southern Utah!
Staff and facility were simply superb. Would stay again in a heartbeat. Have been at lots of Best Westerns and this is the best to date. Breakfast was wonderful with freshly made omelets! Always appreciate good service and friendly people. Guests have a better time and are friendlier.
Many hotels do not offer a free breakfast or if they do it is only a continental breakfast. We enjoy staying at the Best Western Hotels. Having a full breakfast that we can enjoy makes it all worth while.
We appreciate your review. It's important to us to provide an exceptional full hot breakfast each morning. We hope to see you again in the future.
I stopped in here at the end of a 5 day camping trip. It was luxurious after spending so much time hiking/camping/sweating. The front desk staff were efficient and courteous. The pool and pool area was clean. The laundry room worked well and was accessible. Overall it was a pleasant 2 day of rest and relaxation. The hotel was easily accessible from the interstate and centrally located for restaurants and shopping.
We are happy to hear that you enjoyed your vacation. It's important to us to have a nice and clean pool area and a hotel where you can relax after a hot day.
The kitchen/breakfast was INCREDIBLE. Not only was the food great, but the service was remarkable. The staff was going around cleaning up tables and asking people if they wanted drink refills...I felt like I was in a five-star restaurant!! Just awesome!
Thank you for taking the time to write a review. We are happy to hear you enjoyed our breakfast and the service you received. We hope to see you again soon!
This comfortable hotel close to highway and things of interest in St. George. Overall a very good value. The Breakfast typical BW. A very good road trip motel. After long day just walked across street to a DQ for a sunday. What a treat.
Thank you for staying with us! We are happy to hear you enjoyed your stay and our hotel is of value.
My review of this facility is deleted by TripAdvisor without my consent, and I resubmit my review. I stayed there for two nights with my husband. The hotel has a nice swimming pool and clean rooms, yet thanks to staffs, I had one of the worst experiences at the hotel. If you are non-white, you might experience the staffs' treating you differently and make you feel unwelcomed. I am an Asian woman and my husband is a white male. I experienced whenever my husband walked passing the front desk, the staffs always greeted my husband very nicely: saying hi, how are you etc smiling. However, whenever I passed the front desk, they acted as if I was invisible to them, completely ignoring me. Even when I stood in front for the front desk with my husband and asked how was our stay, the staff did her best to pretend not to see me while I was looking at her face and actually wanted to address my experiences at the hotel. I traveled to more than 20 countries and many places in the U.S. but the staffs at the hotel were one of the worst. I do recommend that you--especially if you are not white- should look for other places not to encounter discrimination and microaggressions.
Hello EunAh L, I've been unsuccessful at finding out which room you stayed in because the name on your reservation doesn't match your tripadvisor name. I wish to call you directly to find out more information about this experience. This is unacceptable. Can you please email me your phone number to discuss how to make things right? My email is [email protected].
We stayed her on our tour and the rooms were clean and roomy; the pool was great as well. A great place to stay in St George! Would highly recommend taking the time to visit the St George snow Canyon state park as well.
Thank you for recommending to stay in St. George. Snow Canyon is one of my favorite places in Southern Utah. We hope to see you again in the future!
comfortable stay. kiddos loved the pool and hot tub. best staff! breakfast was the best! always a great stay! staff was welcoming, friendly and answered all our questions. our family only stay at best western hotels!
It's generous of you to recommend our hotel. We are happy to hear our staff treats you well and you enjoy our breakfast. We hope to see you again soon!
I stayed there for two nights with my husband. The hotel has a nice swimming pool and clean rooms, yet thanks to staffs, I had one of the worst experiences at the hotel. If you are non-white, you might experience the staffs' treating you differently and make you feel unwelcomed. I am an Asian woman and my husband is a white male. I experienced whenever my husband walked passing the front desk, the staffs always greeted my husband very nicely: saying hi, how are you etc smiling. However, whenever I passed the front desk, they acted as if I was invisible to them, completely ignoring me. Even when I stood in front for the front desk with my husband and asked how was our stay, the staff did her best to pretend not to see me while I was looking at her face and actually wanted to address my experiences at the hotel. I traveled to more than 20 countries and many places in the U.S. but the staffs at the hotel were one of the worst. I do recommend that you--especially if you are not white- should look for other places not to encounter discrimination and microaggressions.
I found this hotel to be very nice. Not sure if the building is newer or newly remodeled, but the building was in very good condition and very clean. Staff was friendly and knowledgeable. And the price is very reasonable. I will be back.
Thank you for taking the time to write a review. We are happy you noticed our recent renovation. It's important to us to keep the hotel looking new and up to date. We hope to see you again soon!
We spent one night here on May 16th. Staff was excellent and very customer friendly. Breakfast was great !! The room was clean and quiet. We would stay here again. The hotel is in a great location with easy access to the interstate.
it was a nice stop along the way of our road trip, we stayed for 0ne night, but t is nice enough for a couple of nghts. would highly recommend due to the cleanliness and the rooms are very spacious. Staff was also very helpful and went out of ther way to accommodate us. the breakfast was excellent, they had a gluten free selection which was helpful due to my gluten allergy, overall very satisfied.
We stayed in the spacious anniversary suite. It was lovely and worth the extra cost to have the jacuzzi and double shower to really make our romantic getaway extra special. They even provide breakfast in room included in the anniversary suite price! You may still want to go downstairs for the full, hot breakfast, but if you'd rather stay in bed, they brought a good assortment of breakfast foods (milk, oj, Raisin Bran, yogurt and granola, French toast, biscuits and gravy, fruit, and regular toast, toasted bagels). It arrived quick and relatively hot. The staff was super friendly and eager to help. We didn't need anything, but I'm sure they would have been very prompt and thorough. Our room was clean and quiet, though some of the furniture has seen better days (chairs sagged from use, just run down, not dirty or in disrepair). Overall, we had a fantastic stay and plan to return again in the future!
The hotel staff was very helpful upon arrival as I was unfamiliar with the area. I was traveling on business and did not have an address where my customer was located. The hotel staff was able to help me without hesitation. The rooms were very welcoming and was just an overall great experience. I recommend if you have in the area or traveling through to give this Best Western a shot!
I always look forward to my stay at St George, best Western Plus. I have been there a half dozen times and every time I am just delighted. Best Best Western breakfast on the planet!! Good food quality, selection and cleanliness. Friendly and helpful staff.
The hot breakfast is worth it! Completely renovated large spa area. Kids love the pool, but it's large enough so that everyone is spread out. Very clean rooms. Internet can be spotty at times. Free hot coffee and tea upon arrival. Front desk is very helpful.
Abbey Inn is always a nice place to stay. Their free breakfast service is very good. THe staff is very friendly and accomodating. Our Conference needs were served very well. We will be coming back to St. George and the Abbey Inn next year.
The front desk staff was great. The breakfast was fantastic, great variety, fun to build your own omelet, great staff one the breakfast room as well. The rooms were clean and the overall appearance of the hotel was very nice. The only reason i gave a 4 Stars instead of 5 was the ac unit in our room was not very good at cooling the room. Our night was a little warm.
Came here with my gf and her young son for a day or hikes and various outdoor activities. Called on the day before and got a great rate and spoke with Emily. She also checked us in. Place was packed but room was quiet. Breakfast was nice too. We even had an issue with an item we left behind on the room but the GM Josh handled it like a pro! Can't recommend this place more! We will return!!
My wife and I have been staying at the Abbey Inn in St. George over the past twenty years and the facility, staff and amenities have always exceeded expectations. We have stayed at other locations in St. George but Abbey Inn is our favorite.
Thank you for taking the time to write a review. I'm happy to hear you enjoyed our amenities and our staff treated you well. We hope you will come back and see us again soon.
Everything was great with this trip. Came to St. George from Vegas with my gf and her young son. Made last minute reservations and Emily checked us in. Room was spacious and clean. Place was packed yet room was quiet. Breakfast was fine. However, after we left we discovered we left a down pillow we brought in the room. We turned around and went back. No luck. Yes I know it's our fault for leaving it, and at one point we need to take full responsibility and absolve the hotel, but where could it have gone? We came back the same day by 3, so according to policy no other guest would have checked in. Also there were other pillows in lost and found, just not ours. So clearly policy is to place items in l&f but ours wasn't there. Overall great hotel and staff, just a huge bummer about the pillow.
Always a great stay at the Abbey Inn! Great location, Great Breakfast, and great service! The rooms are always very clean and comfortable. The fridge in the suites keeps your drinks very cold which is great after the heat of St. George.
Thank you for taking the time to write a review. I'm happy to hear you enjoyed our breakfast and clean rooms. We hope you will come back and see us again soon.
Nice property. Rooms were very nice. Breakfast was really good. Price was a little high. Supply and demand I guess. Overall a ok value. I would recommend it to other travelers. Just check the prices first.
Thank you for taking the time to write a review. I'm happy to hear you enjoyed our breakfast and rooms. You are correct. Our room prices are based upon the demand in the area. We hope you will come back and see us again soon.
Stayed here using BW Rewards points. It was flawless and would recommend to anyone looking to vacation in St George. have stayed here numerous times and have never had any problems. the hot tub is nice and the pool was warm. the rooms are quiet and comfortable. the mini kitchens were perfect to warm up late night snacks.
Thank you for taking the time to write a review. We appreciate you being a Best Western Rewards member and for using your points to stay with us. I'm happy to hear you enjoyed our pool, hot tub, and rooms. We hope you will come back and see us again soon.
I recommend Abbey Inn to the traveler for business or medical appointments. It is the nicest hotel centrally located in St. George. It's a pleasure to sleep in a quiet clean hotel. Give it a try, you won't regret it.
Thank you for taking the time to write a review and for recommending our hotel. I'm happy to hear you enjoyed our clean rooms and facilities. We hope you will come back and see us again soon.
I arrived too early on a Sunday morning for hotel. The hotel was sold out the previous night and no rooms were ready (11:30am). The front desk staff (Emily) was great and assured me she would give me the first room available. At 11:45 I had a room and it was great. The room was spotless and appeared to have been new! The room temperature was perfect. The free breakfast is more than enough for any person. It's not a high end hotel but it was in much better condition than some ?????????? hotels.
Very nice room, great pool and high speed internet. The staff took good care of us and they offered a decent breakfast in the morning. Room was very clean and they even gave some nice brownie treats at arrival. Would definitely stay there again.
Staff was great and hotel was nice. However, I had to take my son to the doctor when we got home. He had a rash because of the bacteria in the hot tub. Everything else was great but so gross! Clean your hot tub!
Lacey, I'm very sorry about your experience. I left you a voicemail this morning. Please call me at your earliest convenience so we can discuss how we can make things right.
This was a last-minute booking for a one night stay during a sold-out weekend in St. George due to Spring Break, conventions and a big soft ball tournament. We grabbed the room, even though we had to pay about double what the rates normally are. The hotel has a lot of great features. Beautiful curb appeal, nice location, free high speed Wi-Fi, a decent fitness room, a beautiful large pool with a grill deck, kiddie wading pool, and an oversized hot tub that seats 12 adults. A 24 hour laundry room (2 washers, 2 dryers, $2 each load), mini kitchen in each room microwave/fridge/sink & the free breakfast is a FULL hot breakfast with the most extensive selection of cooked items we've ever seen (eggs, bacon, breakfast sandwiches, biscuits/gravy/potatoes, grits & oatmeal, cereals, fruit, juices, etc) So much to love. However, cleanliness issues with our stay made us feel very uncomfortable, and have reduced my review to "POOR". 1. The hot tub had a very bad smell and a gritty/sandy substance was in the water which we had to scrub off our skin. 2. The room gave us a good first impression when we walked in but upon closer inspection it was unclean. Our carpet was clearly un-vacuumed in places, a sticky residue remained on the bedside table, there were some dirty spots on the bathroom tile, and then there were the beds... 4. The tops of the beds were made tightly, but the sheets inside were very wrinkled and looked "used" - not fresh. Confirming our suspicions, three black hairs were found when we pulled back our sheets on the bed (NOT our hair) and two more near the pillows. On the second bed, we found two small curly hairs (two similar small black curly hairs were found in the tub - eww). All creepily disturbing. So what do we do? We were exhausted by the time we'd arrived and we needed to go straight to bed now for an early wake-up. The last thing I wanted was the hassle of calling the front desk, making a fuss, waiting who knows how long for someone to come inspect, then for someone to come change our sheets in the middle of the night. Not happening. So, we removed the hairs using tissues and rinsed out our tub and washed our hands. Sadly, we had a hard time falling to sleep realizing we were probably laying in beds with dirty unchanged sheets! I was reminded of those reality shows where they go into hotel rooms with black lights and discover gross things. Needless to say, it was a very restless night, and extra frustrating we had paid so much! We've stayed in St. George multiple times in multiple hotels. This was our first stay at Best Western Abbey. It has the nicest pool and breakfast of any we've seen in this city. I REALLY wanted to love it and give a glowing review. But, if you're a hotel, your #1 Job is cleanliness. All the amenities in the world cannot make up for a dirty room.
Hello, Thank you for letting us know about your stay. Your tripadvisor name doesn't allow us to know which room you stayed in. We are very sorry about the unsatisfactory stay. I want to speak with you to see how we can make this up to you. By knowing which room you stayed in, we can use your comments as training to ensure it doesn't happen again. Please email me at [email protected] or call us at 435-652-1234. Josh, GM
We were pleasantly surprised by this great hotel!! The pictures were accurate. We loved the rooms, the comfortable beds and the location. The swimming pool and hot tub area was outdoor and nicer than we hoped. The pools were heated and the hot tub was covered and very nice. The breakfast was also full of variety, not just your standard hotel breakfast!! Very inclusive!!
Very nice facility in a great location in St. George, Utah. Breakfast staff were extremely pleasant, friendly, and attentive. Would stay there again and recommend it to others. Hot tub needs some attention. Front desk personnel did not seemed very concerned. People were complaining about the water temp.
We were greeted at the front desk by a very efficient and friendly clerk. She acknowledged our elite status and offered a complimentary room upgrade without being asked. She also provided a welcome gift that was beyond the normal 2 bottles of water. The complimentary breakfast was the best we have had in recent memory with a wide range of options and a chef cooking made to order omelets.
The Abbey Inn is a delight. Excellent service, good, easy to reach location, lovely rooms and hotel areas and a breakfast great enough to turn a late sleeper into an early riser. Wonderful omelet station.
We stayed here one night. The room was very nice. Best Western's offer free breakfast. This one was outstanding. Although this hotel was $10 more per night than the other Best Western in the area the breakfast made it worth the price. Waffles, made to order omelets, hot food, cold food, etc.
I stayed at this hotel while touring the Parade of Homes. The hotel is centrally located in St. George, UT near restaurants and shopping. I had a quiet night's sleep every night I stayed. The free breakfast every morning was excellent.
We stayed here just one night. The external building looks like it has had a recent facelift. The decor seems fairly new, but not particularly inspiring with lots of red, brown and black. The rooms also lacked in inspiration with red and black carpet and accessories. However, the beds were comfortable and the the location was fairly quiet. The sounds of cars coming and going in the parking lot sometimes got loud, and someone staying in the unit above us had a very heavy, loud gait. I would recommend requesting a room on the top floor to minimize noise. The best thing about our stay was the breakfast. We ate there on a Sunday and there was a lot of variety to choose from, including made to order omelettes, eggs, bacon, biscuits and gravy, fresh fried potatoes, and many other options. It was fresh, delicious and filling.
This hotel called to us with the allure of the jetted tub. When we got there it was not just the jetted tub but also the soft bed and the omelet station at breakfast that made this hotel unique and accommodating. Great stay! Would stay again!
The hotel overall is clean and the beds are very comfortable. The room sizes are great too. Breakfast set up is great. Overall worth the value. Location is central in St. George which worked great for our purposes.
There are two hotels I book when headed to St. George. If I am traveling with kids I stay at the Abby Inn. I was first introduced to this charm a decade ago by a high school bus driver who drives teams to tournaments all through the winter months. He told me that he is sure he has stayed at every hotel in the city (catering to high school teams) and that the Abby Inn was by far the best choice. All these years later I agree and think the hotel has improved over time. You would be amazed at the breakfast choices they offer and how attentive and friendly the breakfast staff is; they do deserve a tip! If traveling with children this is definitely the way to go. I travel to St. George a couple times a year and have not been disappointed.
The breakfast is what brings me back to this place. Plenty of hot choices from scrambled eggs and bacon, biscuits and gravy, breakfast burritos and hot cereal (grits and oatmeal) with various add-ins as well as the obligatory self cooked waffles. They have an omelette cook on Saturdays. Cold choices range from fruit, cereal, yogurt, muffins and bagels. Rooms come with small fridge, microwave, coffee maker and a decent selection of TV channels. Beds are comfortable and the room is clean. The staff is incredibly helpful and friendly to the little ones. I don't stay anywhere else in St. George.
Let me start with the negatives and then finish on a positive note. Negatives: 1. For me, the hotel was too large as chain hotels go. I would have preferred one of the less-huge Best Westerns to stay at. 2. I hope the management reads my post, because I was really ticked about the hot tub. When we arrived, it was being used as a kiddie pool. A hoard of children under the age of 5 or 6 were in the hot tub, swimming around in it with water wings. If the tub has very hot water, it shouldn't be appropriate for young children to be in it. Also, there should be a sign that children under the age of 6 shouldn't be in the hot tub. There IS a kiddie pool there, and that's where the kids should be. There was no room for us, the adults, to enter the pool, and I'm sure the hot tub was nasty after a dozen small children peed in it. Positives: 1. The buildings are very attractive. There's no question of that. They are made with pretty bricks, and the overall exterior is impressive. 2. The inside of the facility is very attractive, also. The designer of the inn went above and beyond in terms of decor. 3. The breakfast was good, with quality that is comparable to other chain inns. They used regular stainless tableware and ceramic dishes. There were perhaps more choices of food than in other inns. The breakfast room was pretty. People cleaned up the dishes as you finished eating. 4. Maid service was excellent. They came in and cleaned when we were gone. That is great, because we've had some hotels where we've been out all morning long and returned to an unmade room. 5. Location is fantastic. If you want Dairy Queen, it's right across the street. Big Bear Diner is a very short drive from the hotel, as is Cracker Barrel. I-15 is very close to the hotel. I would have given this hotel a 5 if not for the negatives I pointed out, especially the hot tub.
I love the upgrades and amenities that BW has made over the last couple of years. I always feel safe. The large rooms are very nice and the beds are great. Hotel staff are always nice and helpful. Room rates are always affordable. Best Western is my hotel of choice. I recommend Best Western to all my family and friends..
This is an extremely well run property. We use it almost exclusively when we come to St. George. The staff is always very accommodating and the access to all of the town and highway is perfect. For the most part we visit on business and this is a great hotel. They do book up on occasion so if you are planning a visit, book as early as you can.
I've stayed at the Abbey Inn several times. It is my "go to" motel in St. George. The rooms are spacious and clean. Staff is always friendly and helpful. The breakfast is very good with many choices. I will definitely stay again.
Very nice property, easily accessible off the interstate . Beautiful room, the pool and gym look nice, but no time to use this trip. We will definitely be back. Breakfast was good with lots of variety.
We stayed at this hotel over Thanksgiving, and while we had a lot of issues with the Hotel's event planner before we arrived, the hotel itself, was very nice. The rooms were updated and clean, and like other reviewers have mentioned, the food was unusually good. In fact, they had someone cooking omelettes made-to-order and the kitchen staff was exceptional. I would definitely recommend this hotel.
My wife and I were traveling through St. George Utah on our way to Palm Springs California. We chose BW Abbey because of the reviews and price. The hotel was easy to find , just 1 block off I-15 . Check-in was great with cheerful staff, room was clean and quiet, the best part was the chef and the kitchen staff that made us a gourmet breakfast. We will be staying here on our return trip home.
We stayed at the Best Western Plus Abbey Inn for 5 nights in June 2017. We had a great stay with a lovely room and a Jacuzzi Bath. The breakfast was great every morning and provided us with a good start to our long days hiking in Zion National Park. All the staff at the hotel were lovely and very helpful. The guy cooking the omelettes at breakfast was fantastic and I enjoyed chatting with him every morning. Nothing was too much trouble, he even offered to cook my wife some mushrooms to go with her cooked breakfast, even though they were short staffed on one particular morning! The lady at check-in took the time to show us three rooms to allow us to choose our favourite. I cannot fault this hotel and would highly recommend it to anyone visiting Zion National Park. St George is a great place to stay when visiting Zion National Park which is an easy 50 minute drive away. There are several restaurants and a supermarket a short walk from the hotel. Lots more restaurants and shops a short drive away off the main road through St George.
Breakfast was great and the staff was professional and attentive. The rooms were very clean and comfortable. It makes a big difference when you sleep to be in a comfortable environment. We will be staying there again.
The Abbey Inn in St George, UT was a very enjoyable experience. Room was very pleasant, staff were very friendly and nice. Only regret was that we couldn't spend more time there. Great place to stay in St. George.
Super friendly , helpful and accommodating staff - from reservations, front desk, breakfast staff to maids - everyone! Best free breakfast I've EVER had in a hotel - made to order omelettes, make your own waffles, lots of options- yum!
Our final destination was Brian head so we decided to stop at St George and we found this amazing hotel . The staff was very welcoming, the room very clean , and I don't think I've slept that good in the last few months !the bed was so comfortable . Breakfast was excellent with so much choice and everything was fresh .
I have stayed with the Abby Inn for all of my travel to St George for the last 20 plus years. Always had a great experience and would highly recommend the Abby Inn Best Western to everyone visiting for both business and pleasure.
we enjoy staying at the abbey inn in st. George Utah any time we go there to st. George we will if possible and avaibility we will stay there at the abbey inn, nice people and very helpful. the hotel is so well located for our needs, they hava a great view, and a nice swimming pool and a great workout gym
We loved the made to order omelets. The place was very clean, and the service was warm and friendly. We couldn't ask for more unless we spent 3x the money. We didn't ask, but wonder if there is a way to request firmer beds. The beds are super soft; they swallow you up.
Made a stop on a trip across country to CA. This was a last minute find and was great! The room had fridge microwave coffee pot bar sink (great for keeping kids clean while bathroom being used.). The room and bathroom was clean, beds comfortable, staff friendly/helpful, and all normal amenities available. The breakfast that's included was amazing!!! All the normal breakfast foods cooked well with various condiments/toppings. Hot food was hot and cold food was cold. It was a great for overnight stop. We will keep this place in mind should we go through here again.
Multiple stays at Abbey Inns in Cedar City and St. George. Always a good experience. Nice room, nice decor, with comfortable bed. Nice wet bar set up with refrigerator, microwave, sink, etc. Good breakfast. Bacon was a nice treat, instead of the usual sausage. Nice staff. Good value.
I asked for a quiet room got second floor someone keeps walking above me really loud. Not exactly what I asked for. Going to be a long night which stinks for me. Please when someone asks for quiet please give to them I don't ask for much nor come thru to often the comfort inn accommodated me better. But room was spectacular and clean
Check in with Sasha was superb! She upgraded us to a 2 room suite and made sure it was in the quietest part of the hotel. It was so pleasant and the beds so comfortable that we decided to stay a couple extra days. The room had great high speed internet and the TV programming was adequate. Everything was clean and the staff was really attentive and made sure we were happy. The only downside was the incredibly busy breakfast room on the weekend. Too crowded, but the staff made sure everything was in plentiful supply and tables cleaned off. We'll be back for sure.
Reasonable rates, great service and a fantastic hot breakfast. We stayed here on our way through to Phoenix. This St. George, Utah location provided us with a very pleasant stay. The staff were pleasant and friendly. I would recommend this location to anyone staying in the St. George area.
I specifically asked for a quiet room at the same time that clerks were discussing two teams that would be staying there that night. I was told that they would absolutely not be putting any teams in the area where we stayed on the third floor. We were awake half the night from loud teenagers since at least 3 rooms next to us had team members. I know because we all went to breakfast at the same time the next morning. Disappointed.
On behalf of our entire team, I would like to apologize for the noise issues. All of our registered teams were staying in a different section of the hotel. All rooms around you weren't registered as a group or team and they booked their rooms as single occupancy. I'm very sorry for the misunderstanding. The front desk was only aware of our registered teams. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Great value. Clean quiet and comfortable with a well above average included breakfast. Good breakfast selection and all made well. Location is good and convenient to downtown St. George, golf and hiking, as well as restaurants.
This place is obviously well-managed. The maintenance is superior. They staff are all very friendly and helpful. I will continue to make this a place to come to when I travel this area. The breakfast are just simply great!
Like being at home with full service all around! Great service beautiful surroundings, lovely breakfast. Lots for the little ones, swim and great outdoor activities in this beautiful part of this world
This place is great. I stay at least 5 time a month. It ain't the Beverly Hills Hilton but for the value....... the best in St. George. The staff is friendly and helpful. Location is perfect. Rooms are great, breakfast is good and the Coffee is Bueno!
Helpful, friendly staff. Accommodated our truck and trailer in the parking lot as well as our canine family member. Breakfast has lots of variety and friendly attendants. Would definitely stay here again if we were traveling through.
Great stay...very clean and great location. We are Hotel owners ourselves and this place was spotless. Great pool and hot tub and a over the top breakfast with different things everyday. Like I said we will be back as there was just too many things to see and do in the time we had. Thanks guys and gals.
Staff is really friendly. Rooms are gorgeous. Beds are so comfortable. Breakfast was great it being free was a bonus. For breakfast we had omelettes,potatoes, orange juice, waffles, fruits, coffee and bacon. No doubt a great place to stay.
We just happened to pick this hotel because it was close to what we were coming into town for. I picked a room that had a nice soaking tub in it. When we were checking in, we were told it was the honeymoon suite. The room was a nice size, had a nice two person tub, and had a great two person shower. The room was quiet and comfortable, something I think anyone can appreciate after traveling for the day. I would recommend it to anyone.
Love the pool and the breakfast. Service was very friendly. This hotel is one of my favorite hotels in st. George.i would recommend this hotel to anyone that has a family or that wants to stay for more than one day.
Very clean. Excellent breakfast. Staff was very professional and friendly. The hotel was very clean and welcoming. Even with hundreds of young people staying there while participating in a band competition, the halls were quiet and and there were no disturbances. Would definitely stay there again.
Very comfortable rooms and beds, Friendly and helpful staff. Power went out one evening, and no one came around with a flashlight etc. Room was very black. Not their fault about the power as someone hit a transformer. However, staff the next morning didn't know about it happening.
A lovely, well maintained property. Great staff, very clean. They are very accessible to everything in St George and the home-cooked breakfast is a great way to start the day. We stay at the Abbey Inn every time we are in Utah. They always treat us like family.
The staff was very nice and helpful and the breakfast was amazing! The breakfast had the biggest and best assortment I have seem for an included meal. The room was super comfortable. I wish we could have lengthened our stay.
I never stayed in a Best Western Plus, but I was pleasantly surprised by my stay at the Abbey Inn. The room was huge, was recently renovated, and was clean. Shortly after checking in I realized that I needed to receive an important fax from my rental car company. The front desk ensured that I got it minutes later, and they even turned down my offer of paying them for whatever fees the hotel incurred by receiving the transmission. That's what I call customer service!
Everyone was very nice and helpful. The front desk manager checked me in. She was very nice and professional. The room was big and clean. Beds comfortable. Breakfast tasty. I enjoyed my everything omelette made to order.
Certainly one of the best Best Westerns that I have had the pleasure to stay at. Heated outdoor pool and cover and uncovered Jacuzzi. the rooms were spacious and with the exception of not having and fan in the bathroom were excellent. I am looking forward to my next stay there.
The Abby Inn is the perfect spot to be in for getting around St. George and provides easy access to many sites with-in 15 to 30 min.'s. Their staff is friendly and very helpful with information about the area and will always go the extra mile to help out. Always a pleasure to stay here.
Room was comfortable. Bed and bedding were good. Towels were big and fluffy. Breakfast was great. Served from steam table warmers. With a large selection of food. Except for the long black hair on the shower wall, room was clean.
Stayed at the Abbey Inn one night and loved everything about it. The staff were friendly and quick to check us in. The room was beautiful and clean. The beds were comfortable and we didn't have any noise from other rooms so we slept very well. The breakfast room was large and well organized with lots of breakfast options. The staff were constantly checking and refilling items that had run out. Very quick check out too. Loved it all!
Clean, comfortable, helpful staff. Breakfast was good. Easy check in and check out. Hot shower. Fridge, microwave, and all the other standard amenities. The only complaint is getting the luggage carrier around a sharp corner and into the elevator, which looked like it was built into the interior of a room at one point. The door frame made it difficult to navigate. That was the only complaint...
Stayed 4 nights. Everything is very clean, the hotel staff were great. The free breakfast was the best I've had in a hotel. Fresh made omelets to your order. Highly recommended. I'll definitely stay here again when visiting St. George.
Abbey Inn is convenient and clean. The hot breakfast is excellent and fresh. The hotel is right off the freeway but we could not hear any noise from the road. There are a lot of restaurants in close proximity to the hotel.
Abbey Inn is the perfect place to stay when visiting St. George. It is clean, comfortable and the the staff is extremely friendly and accommodating. The breakfast offers something for everyone and it puts any other hotels free breakfast to shame. Abbey Inn is our family's favorite place to stay and we recommend it to anyone visiting the St. George area.
I go to St George 2-3 times a month and always stay at the Abbey. The staff is super-friendly and efficient, the rooms are big and clean and nicely done, and the breakfast is outstanding (you won't need lunch). The beds are great for my back (I need to find out what kind of mattress they have). I don't stay anywhere else.
A nice clean hotel with a great kick off to morning with a hearty FULL breakfast. Staff very helpful and cheerful. Rooms clean and roomy. Adequate parking. Good location. Would recommend if you are in the area.
St George Abbey Inn is in a convenient, offers friendly service and a great breakfast. The fitness center was clean. The breakfast buffet is generous and offers a great variety. We take advantage of the package deals for both Tuachan and golf.
Great place to stay!! All of the staff were friendly and helpful in all areas of the hotel. Everything was clean and appeared to be well maintained. In addition to staying there, we were also there for a 50th Anniversary celebration and everything was perfect from the ballroom to the food, and they even had a separate area for the vow renewals. I recommend it not only for a great place to stay but also a great place to hold a special event.
Very nice Best Western! Beds were comfortable, rooms were well appointed and very clean. We would definitely stay here again! Emily and Sasha at the front desk were very helpful and courteous and definitely gave us 5 * service!
I couldn't give a higher recommendation for a hotel. Checkin was great, room was great, had a nice view of the pool for my room, but the best two parts for me was how quiet the room at the hotel was and the breakfast was way above average. The omelette station was my favorite, But even without that the breakfast was better than most. Loved the potatoes. My only suggestion would be more of a private area for their business center. I do not like sitting so close to to someone else while on a computer. I also took advantage of the discount tickets to Tuacahn.
our third time staying at this hotel we will be back clean custom breakfast great employees!!! wonderful red hills to walk in our room has a fireplace two 42 inch televisions extra room with a nice couch desk large jacuzzi a great shower(very important)
Great hotel staff upon checking in, during breakfast and any other times of walking in the front doors of being greeted. Breakfast was amazing! Quick turn around of cleaning the rooms was great as well. Loved the express check out!
It was a nice hotel after a long day driving. Easy access from the highway, staff were courteous and friendly and room was clean and comfy. I will stay there in the future when St George is my stopping point.
Best Hotel I have ever stayed at. It was clean, comfortable, and all services were available. The internet service was fast, the television had premium channels, the breakfast was excellent. The hotel was clean and the staff were friendly and informative. The hotel is centrally located in St. George, Utah and I recommend this hotel highly.
Great location just off Hwy15 with a nice Pool and Hot Tub Excellent staff, and an easy few hours drive to Bryce Canyon OH and they serve THE BEST Complimentry Breakfast Great location if staying for the Huntsman Games
This is one of my favourite Best Western hotels in the Southwest. Rooms are spacious and spotless, beds are very comfy, they have dispensers for shampoo/conditioner etc. (something all hotels should have instead of those environment-killing little plastic bottles), and the staff is just wonderful. Breakfast is great, too, with lots of choices and omelette made to order. And it is served with real dishes and cutlery and not the disposable stuff that creates huge amounts of trash every day.
Stopped here on our way home from Zion. Perfect travel stop. Clean, quiet, with comfy beds and very nice, helpful staff. One of the best hotel breakfasts we've ever had! But the best part was the AWESOME jacuzzi! Killer jets - perfect after a day of hiking!
A nice hotel with a great complimentary breakfast. The pool area and work out room are clean and in great shape. Very easy access from interstate 15. Several good restaurants in walking distance. I would stay there again.
Great staff, wonderful rooms, and excellent breakfast! The location is close to shopping and restaurants. The breakfast is exceptionally good with attentive staff. This is my second stay this year and I was equally impressed with my previous stay. The rooms have lots of extras such as a nice chair with ottoman, extra sink outside of the bathroom, microwave, refrigerator and so forth. USA Today and the local newspaper are complimentary.
Did a great Southwest parks tour with relatives. This was our base for a few days. Within 2 or 3 hours drive of all the great Utah parks (even Grand Canyon North Rim). Comfortable, affordable lodging. Great breakfast included. Nice little 24/7 shop where you can get stuff you need at 3am! Even had TCM on the cable. Important for old movie lovers! Recommended.
Clean, quiet hotel. Friendly, helpful staff. Better than average breakfast with omelet station. Only issue we had was ice machine in our building didn't work but a call to front desk got it fixed the next day. We visited during the Huntsman Games & rate was very high. Other than that would definitely recommend.
We loved our first visit and we knew it was better than clean and the rooms are designed my a local company so it isn't the typical hotel room. Very conservative look and elegant. We love the breakfast because it is more than a simple continental breakfast.
THE ABBEY in st, george utah is absolutey the best, the breakfast cannot be matched the staff is so friendly and helpful many tings to do in st, george, zion and bryce national parks are close by strongly recommend this hotel
This is a very nice hotel and the service and main desk help is great. The breakfast was good and the quality was good. The complaint I have is the mattress tends to sag in the middle which make for interesting sleep.
From check in to breakfast the next morning, this hotel was great. The staff was excellent. It is unusual for me to not complain, but I do not have any complaints at all about the Best Western Abbey Inn.
Very good location. Enjoyed going to Tauachan. Breakfast was good. Rooms were comfortable and clean. Would recommend Abbey Inn to all,my friends. We have stayed here before and will come back. Good restaurants and shopping in the area.
Have stayed at this location twice in the past two months and found it very satisfactory for our needs. Clean, accommodating staff, in house breakfast has great variety and well displayed. Close proximity (walking) to several restaurants
We stay at this motel every year when we participate in the St. George Marathon. We look forward to our stay as it is always a good experience and they cater to the runner's needs, especially by offering an early breakfast (4 AM) for the runners, and a shuttle service to and from the bus leading area (to the start) and the finish line.
The hotel is really nice, well kept, great staff. The breakfast is one of the best I have ever seen. We enjoyed our stay and will be back. We had a group meeting out at the pool which worked out very nice. Plenty of room for parking.
This hotel far surpassed our expectations. The staff was efficient and courteous. Our room was specious with excellent beds and a very nice bathroom. The breakfast was superb. This was the third Best Western Plus in which we have stayed in the last 3 months. This hotel far surpassed our experiences in Placerville and Santa Rosa, CA.
I was late getting in, no reservation, got the last room so they had a high price, but the stay was welcoming and well trained staff. I would definitely stay here again. Every employee had a smile and was pleased to help in any way.
This was a very pleasant stay in St. George, UT., on our way to Grand Canyon North Rim. Eye pleasing exterior and interior decor and clean, comfortable rooms were very welcoming. The Front Desk staff and breakfast attendants were very friendly and welcoming. We highly recommend this property.
We stayed at the Best Western Plus Abbey for three nights while visiting Zion and surrounding area. The hotel is clean and well maintained, but otherwise the building and rooms are average. However, the service is exceptional, and Rebecca the manager is especially helpful. The full, hot breakfast is fantastic. And, the hotel has excellent complimentary street bikes, which we used for hours and considered a tremendous benefit. We will stay here again.
Great hotel! I'd never stayed at a BW or BW plus before and I was pleasantly surprised! We stayed in the newer building detached from the main one and it was very nice. Almost like staying in a boutique hotel. The staff was really nice, the complimentary breakfast was delicious (they even had someone making omelets one morning). We stayed at this location on our way up to Zion (Springdale) and liked it so much we stayed again on our way back. I would definitely recommend this hotel
We appreciate the friendly service of all staff members, cleanliness of the hotel, and fair price. We definitely will return here on our next St. George trip and highly recommend it to friends and family.
We always stay at the Abbey Inn in St. George whenever we are traveling through town. The staff is excellent and friendly. whatever you need they try and accomplish the task. Breakfast is great and the breakfast staff is always cleaning tables and helping whoever looks lost. Excellent stay and I think a great value.
This is a very nice hotel with a great location just off the I-15 freeway and they have several restaurants within walking distance. Conveniently located and the staff was excellent. By far the best breakfast items of all the Best Westerns. Really enjoyed our stay.
Great Hotel in a great Town. This was our first time in St George but we always try to stay at a BW Plus if possible. This Hotel is very clean and quiet,the staff is very nice and helpfull and the Breakfast is delicous as well.
On a delivery we had to make to Utah, we had to spend the night in St. George. We found this hotel along the way. Being tired from the trip, we decided to stay. The rooms were very nice and bathrooms were well supplied with necessities. The following morning, there were so many people in the lobby, and we found out the breakfast place was full. When I went for my breakfast meal, I was surprised that it did taste different... it was delicious. It's as if it was prepared by a chef. I would definitely recommend the place to weary travelers. We would surely seek the place when we pass through Utah again.
This best western hotel was just lovely. We chose this as one of the few two night stays we had to rest and do laundry. The staff is very friendly and helpful and the breakfast is way above standard with real fresh scrambled eggs, bacon and fruit. The pool area has lots of chairs and is very roomy. Our room was well appointed, clean and comfortable. We were Very happy with our choice to stay here. It is almost an hour fro, Zion National Park, so if that is your goal you may wish to stay closer to the park entrance. If not this is a great place to stay!
Staff and service were excellent. Very professional. Room was clean and quiet. Very comfortable bed and pillows. Breakfast was superb. Easy off and on access to freeway .Plan to stay there upon our return to Saint George.
We were pleasantly surprised with breakfast and the staff's attentiveness and friendliness. A great way to start our day. The hotel is very nicely located to where my son is going to school so it made our travel time nominal.
I needed a clean place to stay for me and my kids for a night. This place was great, super friendly staff. A cleaning maid saw me hurrying to get me and the kids out before our check out time and she stopped me and said "hey, I have 2 more rooms to clean before I get to yours, so take your time, I dont want you to forget anything"...awesome!!!
Exceptional staff, clean and well maintained property! Will definately return and recommend to others visiting area! Only complaint is bed was a bit uncomfortable, but not unbearable. Very satisfied, thanks!
Staff and service throughout the hotel are excellent. Breakfast selection has lots of variety. Gym was always clean and the equipment in good working order. Was happy to see they had bar bells and a total workout machine with weights. Loved the bath amenities and all earth friendly! Bed was very comfortable, I felt like Goldilocks. The Spa pool looked so inviting...
If you are looking for comfortable, clean, professional helpful staff with a great assortment of breakfast choices and an inviting atmosphere, then this is definitely the property. It is close to the Hwy. and has a great look. I would highly recommend and will stay again. Be sure to get your special, made on the spot omelet too. Brandon makes the best!
I booked what on the website said "suite" but when we arrived they said we have you booked in the honeymoon suite! It was amazing! The room is huge! The shower is amazing, but can run out of hot water if you have both shower heads going. The tub is a good size. The bed is very comfortable and they even have a little fake fire place that is cute. 2 of the room lights did not work and some of the wall paper was coming off the walls in the bathroom. BECAUSE WE BOOKED THE HONEYMOON SUITE they offered to bring breakfast up to our room and it was amazing! biscuits and gravy, potatoes, bacon, toast and bagel with jam and butter, cereal and milk, orange juice, cottage cheese, yogurt and granola all on a cart! It was great! This is only for the honeymoon suite but it was a very pleasant surprise.
Stayed here for one night in July towards the end of our Utah trip and loved it. The people were so friendly at the hotel and gave us many recomendations of places to eat and how to get to area attractions. The room was spacious and very clean. Their breakfast was the best of any Best Westerns we stayed at during our trip. Would highly recomend this hotel
We enjoyed our stay though only one night. Clean and ready. Plenty of towels, nice little fridge. The breakfast in the morning was a great surprise with enough of everything including accommodating helpers. Convenient to Tuachan.
Based on TripAdvisor reviews, we made our reservation while we were on the road. Very nice hotel, polite and professionals staff, clean rooms with comfortable beds and one of the best hotel breakfasts we've ever encountered. The large selection was fresh, hot, and well prepared. We would definitely stay here again.
If you want a comfortable bed, clean rooms, excellent service from the front desk to housekeeping-this is the hotel to stay at. The reasonable rate was just a bonus! It is close to restaurants, shopping and is an excellent choice in St. George Utah.
Excellent Hotel. Good Location. We were there on a day when the breakfast area had omelets made to order. Exceptional value. We had stayed there 4 or 5 times and always had great service. Our special requests are always accepted.
A friend and I make an annual trip to the Shakespeare Festival and the Tuacahn Theater and always stay at the Abbey Inn. We always tell our friends about the superior staff, comfy room, and the fabulous breakfast. Could it get any better? We didn't think so until they added an omelet bar to their breakfast menu. Wow. Amazing.
We had a wonderful stay at the Best Western Plus Abbey Inn! The room was clean and spacious, super quite, huge television, cozy bed, nice bathroom, and a sparkling swimming pool. The staff was great and the breakfast was quite impressive! This will be our go to place when staying in the St. George area!
About average, what you'd expect of a Best Western Hotel. I gave it four stars because we had brought our own pillows from home and accidentally left them behind at the hotel. Rebecca at the front desk shipped them to our home. I appreciated that.
We stayed two nights and was very pleased with the hotel. The staff was friendly, helpful. Our room nicely decorated, clean, towels thick and soft. Room even had a small coffee bar with sink. Pool area had 2 spas as well as a nice size pool. Also covered picnic area with a gas grill available Breakfast was a step above most. Made to order omelets and a full buffet of other choices. We have stayed in alot of hotels and this one was one of the nicest for the money. The only negative comment that I have is that one of the rooms we stayed in was not cleaned on the second day by housekeeping. But overall we were very pleased and would give this hotel a high rating.
Our first visit to this Best Western location. It will not be our last as we go to St. George, Utah yearly. The breakfast variety was OUTSTANDING as was the staff at the front desk and in the breakfast room.
We have stayed at this Abbey Inn Several times. We were not disappointed, we had another fabulous stay. The breakfast was wonderful as usual. The help was friendly and did a great job. The only disappointment was the beds were a little softer than we like. We prefer a firmer mattress. Thanks again
We prepaid for room and were given a room next to the laundry, ice machine, elevator. Room was extremely noisy, and sound beeping began around 4:00 am. Do not prepay for a slight discount. They will give their worst rooms.
We stopped over on our two-day drive home. This was an excellent place to stay. It was clean, quiet and comfortable. The staff was friendly and the breakfast had many options, which were all really good. We were only here for a night, but we feel we got more than we paid for considering we had been on a handful of other hotels on our trip. We definitely recommend this place.
We only had one night in St George so we picked a hotel that was reasonable and had breakfast. Well it was the right choice. The hotel was so nice, and spacious. The breakfast was wonderful. Nathan worked the breakfast area and he was so nice. We are a gay couple and were a little worried being in Mormon territory, but at no moment did we feel unsecured. Overall it was a pleasant experience.
I still can't believe how nice the property was for the price we paid! Room was large suite that slept 6 comfortably, entire facility was clean and well maintained and staff was helpful and friendly. The included breakfast had amazing selection and everything was hot and fresh and once again staff was great. We were passing through as we drove east so being able to take a quick hike and pick dinner up from the store to take advantage of the in room kitchenette was perfect. Would recommend this hotel to anyone!
Clean and comfortable. Pool is great and spa is larger than most hotels. Big free self serve breakfast. Coffee is even good. Beds are great and very comfortable too. Restaurants are within walking distance. Laundry room has nice newer machines.
Fine price for a very well run, extremely convenient establishment. The breakfasts are well put together. The staff is skilled at making everything efficient and relaxed. An excellent option b/t Salt Lake and Las Vegas.
we always try to stay at BW'S when we can we find we get what we pay for and we have never been disappointed everyone is friendly and goes out of their way to be helpful we have stayed at other places when we cant find a BW and usually they arent as nice
Absolutely a great place to stay! We stayed here once before and we will stay again when we come to St. George to visit family. The king suite room was large, clean and adequate. Location is perfect and easy access to and from the Interstate. Staff is very attentive and helpful.
Location is not far from the freeway, but far enough there is no traffic noise. There are restaurants located near by, as well as a favorite, the Black Bear Restaurant. Rooms are nice and the location is in a favorable area.
The cost of the room was so reasonable, and the hotel-provided breakfast was the best we have experienced anywhere. The staff is friendly, and the hotel is conveniently located for restaurants and gas stations.
The hotel and property are clean and safe, the staff is well accommodating and hospitality is well expressed. The morning breakfast is convenient and again a nice hospitable touch with many options. Pool and hot tub clean and well maintained pool towels are provided. Free parking and port au cashier convenient, no valet attendant or bell service However do it yourself bell carts are provided. Rooms clean and well stocked and pleasing (coffee, soap, towels, TV., door locks, air conditioning, view, decor style, small refrigerator, prep counter and sink and microwave and coffee maker), bathrooms clean well maintained. Quite property quiet rooms good locks on doors. No safe box in rooms. No visible security staff, but the local area is safe and clean. Some security cameras are present. Breakfast is good and conveniently included in the room rate
Made reservations for this several months in advance- requested a 2 queen suite on the top floor. Called on our way to see about early check in and was told to stop by and see. Nothing available but told to come back after 2 PM- Came back at 450 PM and told the room was not ready-housekeeping was too busy. Finally after more waiting we were given a room on the second floor-not top. Came back here a couple days later and to check in- All went well except no towels in the room. Front desk said that housekeeping was too busy and understaffed. Sounds like a management issue.. This is a nice property with a great front desk staff-especially Emily who went out of her way to apologize for the housekeeping issue. All the front desk people were apologetic!!!! The front desk and breakfast staff were great people and you can tell had good training. The housekeeping manager needs to be trained on staffing and how rooms should be complete and ready for the customer. Our grandkids enjoyed the pool, fitness center and breakfast area. So did we. Get a new or train a manager for housekeeping.
The hotel is very nice. The room and hotel was clean. The staff was excellent. The bed and pillows need updating. The elevators need a fan in the summer to vent the hot air and cool the adjacent entry rooms.
We love staying at the Abbey Inn when ever we are in Saint George. The rooms are clean and nicely decorated. The beds are comfortable making for a great night sleep. They offered a full breakfast including scrambled eggs and sausage. The dinning room is very large and well staffed to assure the food is restocked and the tables are cleared and cleaned.
I stay here every time I'm in St. George. Business or pleasure. With kids or without. This is the best hotel in town. The staff are amazing and always go out of their way for me. The owners take great care in the appearance and function of the hotel and it shows.
Was coming through St. George on the way to the Grand Canyon and spent a night at the Best Western Plus Abbey Inn. I could not have been happier with our choice. Checked in by Emily – she could not have been nicer or more professional. She made recommendations of places to eat and answered all our questions regarding St George. Beautiful and super clean room. Used the pool as well – very nice and clean, towels available. The free breakfast in the morning was one of the better breakfast buffets I have experienced for this type of property. I do not recall the last time I stayed at a Best Western but I will again just based on this experience.
A wonderful place to stay! Clean rooms, a pool, fitness centre, a great breakfast, courteous staff. Close to great restaurants. An amazing place to stay! We won't stay anywhere else when we come to St. George!
We have stayed at the Abbey Inn previously so knew what to expect. We had a king suite on the top floor which was very comfortable. The pool was awesome and well maintained. Might be nice if they had a few umbrellas around it for those that don't want to be too far from the pool. Our only complaint with our stay was the breakfast. It was a crowded space with people standing to eat. They really need a "grab and go" station with fruit, individual yogurts and muffins or whatever for those who can't find a place to sit. Unless you're up super early, I would suggest heading over to mcdonalds for breakfast.
This is the best BW Plus that I have experienced. Highly recommend. BE has done a Goog job of upgrading for their Best western plus chain of hotels. The restaurants have been good in the rooms have been very tastefully decorated
Not a place to go if you are in need of internet for business, but if it had been a pleasure trip it would have been a nice hotel. The rooms are clean, quiet and nicely arranged. The living room area of the suite was a little small.
Wonderful hotel! Excellent location, excellent service, spotlessly clean, best complimentary breakfast I've had at any hotel ever! I would definitely bring my family here again. This Best Western Plus is a must-stay hotel.
Very nice & welcoming staff, room was clean, and king bed was comfortable. My boyfriend and I did have to bring our own pillows but no big deal. Breakfast was typical & check in/out was very fast. Wonderful stay & wish we could've stayed longer.
The rooms weren't very lit and the fan was noisy, but tolerable. The beds weren't great or bad, just average. It was very clean and the bathroom did have good lighting. The pool looked nice. The breakfast was good and crowds can be beat by going a little early. The staff was all very friendly. Overall I was satisfied and would recommend this hotel.
Breakfast was awesome, especially the custom made omelets. The bed was more comfortable than the one I have at home. The kids had a blast in the pool. The wifi worked well. The staff was very friendly. And it was a great value. We'll definitely come again.
The room is fantastic. Absolutely spotless.Several cry nice restaurants very Close by. Strongly suggest the Black Bear. Th staff is very friendly and are anxious to help in any way they can. Access to the facility is easy, even with heavy traffic. If you are going to be in southwestern Utah, I suggest this fine facility
There was nothing special and nothing bad. They try with an older property that has been updated in the last several years. The breakfast was pretty good and free! If you are driving through St. George this is not a bad place to stop for the night.
I have stayed at all 3 Best Westerns in St. George, Utah and this one is by far the nicest of the three. It appears to be a relatively newer and more updated. The exterior is a lot better than the other two best westerns in St. George. The staff at each location have been very nice.
This hotel is among the best Best Westerns we've stayed in. The staff was extremely accommodating; our room was large, clean, and quiet; the bed was comfortable; and the breakfast selection was very good.
Great Hotel. We stay at this hotel everytime we come to Utah and are never dissapointed. Just wish the breakfast was a little better. It's free so I shouldn't complain but the potatoes are terrible. We will continue to stay here.
Frankly our family last choice was Best Western Plus, but we were all surprisingly pleased by having the best experience here after being in 4 different hotels in one week, road traveling 7 states. It's indeed home away from home! Staffs are very nice, love their job by how they treated us. Clean room, fresh everything,
Over the years I have stayed at this motel many times. Not once did I ever have a problem. Not so much this time. Our air conditioner in room 349 cycled from cool to heat every five minutes. The outside temperature was 110 degrees at the time so our room was way beyond uncomfortable. I requested a move to another room with a working air conditioner but at first was given a run around. No rooms other than a king with a hide a bed was available, plus no help to redo this room. The clerk offered to have a couple of fans brought up, but I ask her what good would fans do that were blowing hot air around the room. Thankfully a young lady came through for us and moved us to another room and even volunteered to help with moving our luggage. Would I stay at this motel in the future? You bet!
Stayed at this same hotel on our trip last year; worth a return. We were in a separate building from the main hotel this time, but again it was nice and quiet and not too inconvenient. The breakfast, as before, was excellent, even if they didn't have the custom-order omelettes this time.
Excellent location if you're headed from the Vegas area to the Bryce/Zion parks. We got in very late (1 a.m.) and were greeted warmly, which was a great relief after driving much of the day. didn't spend enough time to comment on attractions in St. George.
The staff were very friendly and professional! They new the area and great restaurants to eat at. The room was very clean and welcoming. Cleaner than a room I booked through a hotel club. The breakfast was just right too. Great experience!
We booked here last minute and we were pleasantly surprised. Very clean, nice size room, comfy bed , extensive selection at breakfast buffet which was constantly being refilled. Coffee wasn't great but it's hotel coffee... Very conveniently located and yet quiet. Pool looked nice and lobby had a little store to buy snacks or other items. Price very reasonable. Would definitely stay again!
the hotel was great. Billing issues was a problem. 2-3 different people trying to figure it out. then said they couldn't credit. just a mess. one person bills one way , another bills another way. had to handle over phone.
The absolute best thing about this hotel is the breakfast selection!!!!!!!!!!! I'd stay here again just for the food! The cook was very friendly and greeted me every morning for a month!! Rooms are clean and comfortable
We had a wonderful stay at the Abbey Inn. The staff was very nice and helpful. Our room was very comfortable and clean. The bed was great. We slept well.The breakfast was outstanding. Lots of choices for a hot or cold breakfast. The location was easy access to the freeway and to get around town. I highly recommend the hotel.
The Best Western Plus Abbey Inn was very nice. The hotel was clean, nice employees and a very good value. The room was large and comfortable. We will recommend to others and stay here again in the future.
This is as the last hotel of a three week road trip aeround the US. For its class, this was the nicest of all the hotels we stayed in, including an expensive higher class Washington DC hotel. The room was spacious, spotlessly clean and comfortable. The beds were good. Microwave, fridge. Big screen tv. The outdoor pool was the largest I have seen at a hotel of this type, set in a very nice area, not a dingy room. Breakfast was superior to our other hotel free breakfasts. And the staff could not have been friendlier. We are already planning a St George centered trip for kater in the year based on using this hotel. Oh...and the price was amazing compared to what we paid for similar around the country.
We were very pleased with the friendly staff at check in. The room was very clean. Better decor than most. Comfortable, inviting place to stay. We will definitely stop here again on our way to California.
Friendly staff. Room was very clean. Great water pressure in shower. Good lighting in room and bathroom. Best of all was their full hot breakfast that includes an omelet making station. This was our second stay here and will stay here again next time we are in St. George.
We originally planned only one night here but because of unacceptable accommodations on the last leg of our trip, we opted to return here for our last night. One of the staff members went above and beyond the call of duty in assisting us in getting the best price for this last night, as we had unknowingly booked it on Expedia and were being charged a higher price that what we had selected when booking. The hotel is so clean and comfortable, conveniently located yet quiet in its setting, bed was very comfortable and we were very pleased. The breakfast was probably the best "included" one we have ever eaten and made the room price a downright steal! We hope to return here again and highly recommend it.
Extremely comfortable room, friendly and courteous staff, and great value. The room comfortably fit our entire family. The room was very clean and spacious. The breakfast provided is hands down the very best breakfast provided in any hotel we have ever stayed at.
Great place to stay. Excellent access to golf, hiking, museums, restaurants. Very clean and comfortable. We stayed 6 nights in a King suite. It included an excellent full breakfast with omletts made to order, eggs, bacon, pancakes, hot cereal, etc. every morning. Very friendly helpful staff. Can't go wrong here. We will be back again!
My husband and I take weekend getaways to St. George. This is our 1st choice of place to stay. Sometimes it is full so we have to go somewhere else. Nothing else is as good. Comfortable bed, clean room, friendly staff, and a great breakfast.
very nice, treated well, all staff were very personable, room extra clean...I checked the mattress and area below the mattress and BOX spring, I learned this when traveling WEEKLY...SURPRISED, it had been vacuumed..most hotels do not do clean or vacuum this are....towels were extra fluffy...window ac was quiet and effective.....parking we ample...breakfast was good..cooked well and not just slopped in a serving dish...something for every diet...will stay again..On our Utah road trip..we stayed at BW Henderson, BW GC Squire inn and Abbey...all very nice.........
Our family stayed in the Executive Suite for we would have an additional pull out bed for our family. The room was nice and clean. The breakfast was wonderful with many options. Our kids loved the pool! We will definitely stay again especially for the price.
Close proximity to city, highways. Best part, hot breakfast with choice of made to order omelettes for those who loves it. The staff were very friendly and accommodative. Rooms were neat and clean. We loved the place.
This was a great hotel for the price. Nice breakfast, clean and super staff. Couldn't ask for anything better considering we booked last minute as we passed through traveling from Denver to California.
Clean rooms and very friendly, helpful staff. Closet was super small. Breakfast was quite extensive. Very affordable and a great value. Walking distance to a few restaurants. We would stay at this hotel again!
Staff was great! They were eager to talk and help. Breakfast was the best hotel breakfast I've ever had. They weren't lying when they said they strive for excellence and if there was anything we needed to just let them know. Room was beautiful and everything in it was geared to cleanliness and convenience. Pool was great, kids loved it. Plenty of chairs and space in the pool for a very pleasant treat for the kids. If I lived near here I'd stay just to have worry free breakfast, pool and maid service! :) No complaints.
Giant meticulous rooms. Wonderful service staff. Even a good breakfast. We've been driving cross country and of the many places we've stayed, this is far and away the best. Couldn't be more pleased! Wonderful experience.
I travel a great amount for my job and anytime I make a southern visit I stay at the Abbey, its always clean, great staff, great breakfast and a beautiful pool I have been staying here for close to 20 years and have no intentions of changing that.
Best part of the stay was the breakfast. Staff has a great layout which happened to include "to order" omlets. Rooms are large and well appointed. we didn't get to use the pool but from the view it was crowded and well liked. All in all staff, rooms and amenities are great and we look forward to another stay. Bernie
Large room and bathroom. Large thick bath towels. Walking distance to various restaurants. Easy access to I-15. Best breakfast ever...real dinnerware and utensils, many hot and cold choices and an omelet station. Friendly and efficient staff.
We stayed here on the first night of a 14 day trip. Great way to start. Very friendly staff. Room was VERY clean. Would definitely recommend this hotel. Breakfast was more than we expected and very tasty.
My husband and I stayed at this hotel on our way to Zion Park. The hotel was very comfortable and the staff was very attentive and helpful. The hotel is close to a few restaurants and a gas station- so it is in good location. The room was great: quiet, room darkening drapes, ample room. The free breakfast was THE Best one we have had!! Many times it is just ok but this was delicious. We will definitely stay there again on our next trip to St. George.
Great service, friendly staff, clean rooms, fantastic breakfast. A pretty great value overall; next time we are in St. George we will check to see if a room at this hotel is available first. Highly recommend.
It takes a lot to get 5* from me but there was nothing I could find wrong. They had a decent fitness center, a fridge and microwave in the room, free breakfast, free wifi and a small store for snacks. Lots of places to eat nearby. The room was comfortable and I liked the mattress. I would definitely stay there again!
This place is what you'd expect(similar to a Hampton Inn or Holiday Inn)in a town the size of St. George. It was nothing fancy of course, but it offered breakfast, had a decent pool, room was clean and quiet, beds were comfy. Staff were friendly-although a reminder about keeping the key card away from our cell phone would have been nice upon check-in. The flavored water and warm cookies in the lobby were a nice treat. I do wish the breakfast offered whole pieces of fruit to grab and go. The bathroom and entryway of the room seemed to be updated. The drapes seemed a tad shabby.
Okay families, this is your hotel! Road tripping with two young children is very rarely what I'd call easy. Upon arrival, the staff was extremely friendly and professional. They greeted my children personally and even offered them little goodies. The pool was a nice size and easy to get to with even a 2ft pool next to it. We could have used more towels, but I'm sure if I had alerted them, they would have accommodated us. Our room was upgraded upon arrival, which was a nice surprise! We had more than enough room for 2 kids and 2 adults. If you stay in as many hotels as we do, you know that the tv can be annoying. Not so here. The guide was fully functional and easy to use. Our room came with a mini fridge, microwave, secondary sink, and coffee maker. Ease of use was abundant. It's these little things, when on a road trip, that just make life easier. We are thankful for such a great visit!
We attended graduation in two states (SD and ND). We visited Little Big Horn National Monument, Yellowstone National Park, Teddy Resovelt Park in Medora, ND, Grand Teton National Park and many National Forests.
We stayed for 2 nights while passing through St. George and found the hotel to an excellent place. We have visited St. George many times over the past 20+ years and found this hotel to be the best we stayed in.
The Inn is clean, quiet and in lovely st. George UT. Staff is courteous and friendly. The star of the stay is their complementary breakfast. Freshly prepared food, great variety and tasty eggs and grits. Cereals too. The wait staff was exceedingly cheerful and friendly as well. A+
We went on a two week road trip of the southwest and this was the best hotel we stayed at. The service was exceptional. The rooms were large. The beds were comfortable. The breakfast was outstanding. I would definitely recommend this hotel
Arrival at the Abbey to freshen up, head to Tuacahn for a show (Brian Regan), enjoy the view of the Red Rock Theater, go back to the Abbey for a comfortable rest! Wake up the next morning to one of the greatest breakfast areas in the country. I highly recommend this place to anyone passing through St. George, Utah.
We enjoyed our stay at this motel.The rooms were clean.The staff was very friendly . The check in area was nicely decorated. The outside was inviting. The breakfast offered a variety of foods. We would probably stay there again.
St. George is about 2 hours from Las Vegas and since our flight got in late we stopped here on our way to Zion. It is about an hour from here to Zion.. Room was clean and breakfast was the usual selection. No problems. I would recommend and stay here again.
At the risk of sounding like a paid reviewer (which I am not), I simply can't say enough about this hotel. This is the best Best Western Plus we have ever stayed in. From check-in, to the cleanliness of the room, to the fantastic service, we couldn't have asked form a better stay. We were here in early May for the Ironman 70.3 St George, and upon check-in, were were offered shuttle service to the start of the race, wake-up calls, and a breakfast that started two hours earlier than normal (4:00 AM) to accommodate athletes that had to be at the starting line 25 miles away at 6:00AM. We had already made arrangements for all of these things, so didn't take advantage, but simply the fact that a hotel bent over backwards to accommodate folks in town for a specific event was really impressive. They also offered, without having to ask, a late check-out time the day after the race, since most athletes aren't moving very well the next morning. THAT we took advantage of. The breakfast at this hotel exceeds any we've ever seen at any Best Western ever. I can't overstate that. Everything was taken care of, the food was kept fresh and hot, with about double the choices as most breakfasts. We had plenty of room for our bikes and equipment, and even though we were on the top (third) floor, it was easy to get our bikes in and out of the room. I had requested a quiet room when reserving, and when we checked in, the front desk said they'd normally put us on the ground floor because of our bikes, but because we'd asked for a quiet room, they'd assigned us one up higher. We were offered the chance to take a ground floor room (how cool is that?), but opted for the upper floor. Very quiet, very clean, super-fast wi-fi, extra coffee on request, and they leave a card each day where you can select what you want done in your room the next day. 4-star service all the way. And it's located convenient to the freeway and several dining options are a short drive away (actually within walking distance of the Bear Paw Diner, one of the more popular restaurants). In our opinion, the best dining is about a mile north on St George Blvd and Main (George's is awesome for burger/sandwich fare), and around back of the bluff is one of the best Italian places you'll find (Bella Marie). We have stayed in at least four other hotels in the St George area, and while some may put us closer to our event, we will have no hesitation reserving this hotel in the future. In fact, we won't even consider staying anywhere else in St George. But shhhhh, don't tell or everyone will want to stay here!!
All of the staff was extremely professional and helpful. The room was clean, nicely furnished, and quite comfortable. The breakfast service and items were exceptionally good. It was a great place to stay and a great value.
This place is as amazing as the reviews say- updated double queen room, comfy and clean smelling room and bed, safe surrounding area, wonderful pool, huge hot tub, awesome fitness center (dumbbells, elliptical, treadmill, weight machine), full breakfast- well worth every last penny. So glad Triple A recommended!
My husband and I have stayed at this hotel several times and they have the nicest staff. The rooms are clean and quiet. Their breakfast is amazing. Fresh made omelet bar, bacon, eggs, waffles, french toast, fresh fruit. We will stay again
Clean hotel, rooms spacious and good condition. Best free hotel breakfast ever. Lots of choices, good food. Stayed here for Ironman 70.3 St. George and they took great care of the athletes. Pool was small, that was the only negative.
We were driving through on I-15 and looking for a hotel for just one night. Our criteria - very clean, comfortable, wifi, TV , and good quality beds. Value was nice once these criteria were satisfied. This hotel is on the same level as a Holiday Inn Express , a Courtyard (minus the lobby amenities),... and we were very pleased as it was a very good value ($90 per night as an AAA rate) . Would definitely stay here again. Breakfast was very well done with a wide selection.. lots of staff assuring that items were refreshed and service level maintained. We were impressed!
Hotel was outstanding! Would definitely stay there again and very good location. I plan to come back to St George and will hopefully stay again. Staff was very helpful and breakfast was excellent. My girlfriend and I were very impressed.
Great breakfast. So,etimes there are fresh omlettes - but they have oatmeal, grits, fresh waffles, always some type of eggs scrambled or with meat. Bacon, pancakes, cereal, muffins. Sometimes they have fresh omelets. staff. Close to everything. Pool looks inviting.
This was a trip for me and a couple of high school friends. We were able to get a room upgrade that gave us each our own bed and we felt like the suite was a perfect amount of space. Breakfast was delicious, I always love the waffles and biscuits and gravy. The pool was the perfect temperature. Exactly refreshing. We really enjoyed being able to go explore St. George and then come back and rest at the hotel.
This is the best best western I have stayed at and all the way around best value, one of the reasons I like it is how clean it is, the staff is very helpfull, and always willing to go the extra mile to make your star good.
Clean, friendly comfortable. We always stay here. The suite is the best!! lots of room and a great spa tub as well. The pool is clean but did run out towels. Manager on duty was great he brought us water to the pool.
We had 3 rooms at the hotel for 2 separate nights. We were pleasantly surprised by the helpfulness and friendliness of the staff. The rooms were clean, tastefully decorated, in wonderful working order with very comfortable beds. We had an excellent stay here, although we did not have time to use the pool or other services. We did enjoy the breakfast each morning. One of the mornings they even made you a custom omelet, if you wanted.
I have stayed in a lot of limited service hotels and this one is by far the best! Quiet rooms, updated decor, great tv, and a true hot breakfast with freshly made eggs, pancakes, oatmeal, bacon... add in friendly service from Josh (the GM) to the bussers at breakfast and this place is now the standard for others to match.
Everything was excellent. Will stay there again. It was everything we wanted as we have family in St. George and wanted a place near by to stay in. WE have stayed here before and always enjoyed it. Would recommend this motel to anyone traveling and wanted a clean spacious room.
We love this place and try and stay here whenever we can. Breakfast is great. Rooms are great. The pool is also great and a kids favorite. The staff acts like they really care about us and our satisfaction.
Our family of five fit comfortably in a one bedroom suite with a sofa bed in the living room. The room was very clean and the breakfast was great and easy. My only complaint is the jets in the tub didn't work and the sink in the bathroom didn't drain well. Other than that, it was great. Definitely will stay again!
Extremely convenient location, right off I-15. We stayed in a King suite on the upper floor. The room was a nice size, clean, and the bed was comfortable. Very nice tv with a plethora of channels. Surprisingly quiet, considering the large number of families staying in the hotel. Every employee with whom we interacted was friendly, pleasant, and effective. Ample, free parking. The breakfast - which is included in the price of the room - is the best of its kind we have ever had. Great selection of hot and cold options, including an omelet station. There is a small, clean exercise room, and a nice pool and hot tub. We will certainly stay here whenever we are visiting St. George. This hotel gets my highest recommendation.
We appreciate the time you took to write a review. I'm happy to hear that our team members were friendly and that you enjoyed our breakfast. Your review will be very helpful for all travelers looking for a place to stay in St. George. Thank you for staying with us. We look forward to seeing you again in the future!
Very nice hotel. Only problem we had was the tv went out at night. Called the front desk, he had no clue why or what to do about it. We ended up going to bed a but earlier than planned because we got tired of fighting with it.
Beautiful hotel, amazing breakfast and centrally located! They accommodated early check-in and late check-out. The front desk staff were amazing! Super comfortable beds! We had a hard time finding a room in the entire town with 2 beds, I had called to reserve a roll away only to find out that even though our room was a king size bed there was a sofa bed that pulled out! AMAZING!
The hotel room was very comfortable with good bathroom facilities and excellent beds. The complimentary breakfast was great (don't sit under the air conditioning fan!). The pool and spa were very nice after a long day hiking. It is in perfect spot for eating out, and very near the I-15, so easily accessible. St George is quite a way from Zion so we had an early start. It's a 50 minute drive.
Very Nice Hotel. The Rooms were clean and the staff was very friendly and helpful. The breakfast was amazing. There was plenty of food available throughout the allotted time. This is a favorite of mine.
The staff is most helpful and they are always working to keep the hotel neat and tidy. The breakfast was terrific with great variety. The pool was fun. The conference facilities were terrific as well.
This was one of the more pleasant experience all around that I have had in a hotel for a while now. The in room Wi-Fi was perfect for doing business and streaming movies. The breakfast service goes above and beyond expectations. Staff was extremely friendly and made for a comfortable stay.
We can't say enough good things about our stay at the St. George Best Western Abbey Inn. Our entire experience here was pleasurable. Our arrival was and check in was prompt and handled by a very courteous desk attendant who happily answered all our questions. It was nice that there were two on duty as weekends tend to be busy in St. George. There was no wait for us. The property itself was very well maintained and clean, and tastefully appointed. The room was large, clean, and beautiful. All the amenities you would expect were stocked and clean in sufficient quantities. Although there were many guests that night, the room was quiet, and we were able to sleep peacefully. The included breakfast was the best I've had in a hotel. It was a full breakfast with many choices of foods. There was even a cooked-to-order omelet station! All the food was cooked well. No watery, weepy scrambled eggs, no half cooked bacon. The fruit was fresh, and the pastries were not the typical dry, dense, bulk ordered mini donuts and mini muffins. There was plenty of kitchen staff and food choices were always filled. Please don't forget a tip for these hardworking, usually under-appreciated folks. At this hotel in particular, they deserve it! We will be back soon.
We stayed at the Best Western Abbey Inn. The hotel is very nice, the staff was great, breakfast was amazing however I really feel that the hotel decor requires refurbishing. The wallpaper was old and peeling and the decor itself needs an upgrade. Aside from that I would highly recommend this hotel.
Dear Norma C, Thank you for sharing your experience with us. I am sorry to hear that we did not exceed your expectations. We really appreciate that you let us know your concerns regarding your room and it's appearance, I have notified the appropriate department to have them take a look at the wallpaper, and to make sure all of the room decor is in good repair. We do hope to get to have the opportunity to have you stay with us again. Warmest Regards, Malea Perez Director of Guest Services
I love, love, LOVE this hotel! Wonderful staff, very clean hotel, comfortable beds, nice kitchenette, nice sized bathrooms,BIG breakfasts. Its perfect! I would recommend this hotel to anyone wanting to stay in St. George
Dear 551celesteu, We are SO pleased to hear that you enjoyed your stay with us. Thank you so much for rating and reviewing our property it means a lot to us. We love hearing about our guests experiences while staying with us, It's great to hear we left a lasting and memorable one with us. We appreciate that you are willing to recommend us. Thanks again. We do hope to get to see you again in the future. Warmest Regards, Malea Perez Director of Guest Services
We spent the night in St George and stayed at this hotel. The staff were all very friendly. They had an awesome breakfast. One of the best I have seen for a while at a Best Western. I would recommend anyone stay here if you are in the area and looking for a hotel.
Dear WB1984, Thank you so much for taking the time to rate and review our property, we truly appreciate it. We love hearing about our guest's experiences while staying with us. We are so pleased to hear that you enjoyed your stay, and really appreciate that you would recommend us that is fantastic news. I am glad that you enjoyed the breakfast and your time with us. Thank you again. Warmest Regards, Malea Perez Director Of Guest Services
Not bad...great evening and afternoon staff but morning left a little to be desired. The front desk and ask if we wanted a quiet room and I agreed but I found that there were a lot of kids running up and down the hall and I could hear them during the night time so I wasn't too quiet. The location was very great, pretty red rock surroundings and a good variety of places to eat and shop nearby the hotel. I would more than likely stay there again.
Dear Philliph171, Thank you for rating and reviewing our property, we really appreciate it. I am so sorry to hear of the noise your encountered during your stay. We strive to be sure that you have a perfect stay, so I do apologize that you were disturbed. I am more bothered to hear that the service you received was just OKAY. If it's possible I would like to know more about your stay. We really appreciate that you provided feedback regarding your stay. It is very important to us, and you are very important to us as well. We do hope to have the opportunity to have you stay with us again in the future. Warmest Regards, Malea Perez Director of Guest Services
I loved staying at the Best Western in St. George, Utah. The staff were professional and helpful, the hotel services were in good repair, and the general look of the facilities were superior to those in other hotels I have stayed.
Dear AdambX4410PQ, Thank you for the rating and review we truly appreciate it. We really enjoy hearing about our guest's experiences. We are so glad that you enjoyed your stay with us. We are pleased to hear that you were provided superior customer service, and you enjoyed the comfort of our property during your stay. We look forward to having you stay with us again in the future. Warmest Regards, Malea Perez Director of Guest Services
Stayed at this hotel on a recent get away with my wife. We stayed in one of the suites that was a great room with a amazing bed. When we checked in we found out the baseball games in the area had teams staying there and we worried about the noise the but found the room to be very peaceful with very little noise from adjacent room or outside (our room overlooked the swimming pool). I stay at a lot of hotels with work and the highlight of this stay was the breakfast, seems most hotel breakfasts are all the same and I would definitely put this hotels breakfast at the top. The selection and quality of the food was excellent.
Dear Trevor P, Thank you for taking the time to rate and review our property, it really means a lot to us. We are so glad to hear that your stay was enjoyable and you were able to enjoy yourself. I am so glad to hear as well that the noise factor was not an issue, and that you enjoyed your suite. Thanks for sharing your experience with us. We truly do hope to get to see you again really soon. Warmest Regards, Malea Perez Director of Guest Services
This is one of the best hotels we have stayed at. We travel a lot and very happy with this one. They have great breakfast they have everything you could ever imagine it's really good food and it stays up until 10 o'clock which is usually late for breakfast. I would highly recommend the Abbey inn best Western
Dear Bikerchick1400, Thank you so much for sharing your experience with us we really appreciate it. We love hearing about our guest's stays I can understand that traveling a lot calls for comfort where you are staying, and I am so glad that you found that here with us. The breakfast is pretty fantastic, I have to agree. We appreciate the recommendation!! We hope to get to see you again soon. Warmest Regards, Malea Perez Director of Guest Services
My husband and I just got home from a 2-week roadtrip. We stayed in numerous hotels (many of them BW). This hotel was BY FAR the best. When we return to St George, we will definitely stay in this hotel. Here's why: the staff was very friendly and helpful, wonderful breakfast, spacious & updated room, spotless property.
Dear Mary S, We are so delighted that you enjoyed your stay with us!!! Thank you so much for sharing your experience we really appreciate it. I am so glad to hear that you will be returning to us. That is fantastic news. We can't wait to see you again. Best Regards, Malea Perez Director of Guest Services
Nice motel but They Over charged me They Did not honor the contracted rate Very dissatisfied with personnel at front desk Rude when asking to honor my request Will not stay there again, lots of nice motels to choose from
Dear Neil C, I am so sorry to hear that you weren't satisfied with your experience, I am even more sorry to hear that you do not intend on staying with us again. This is something that we never like to hear. If you would like to discuss your stay further, I do encourage you to give me a call at (435) 652-1234. I do hope that you decide to return to us so that we may have the opportunity to provide you superior customer service and a great stay with us. Best Regards, Malea Perez Director of Guest Services
Rebecca and Randi were wonderful!!! They were at the front desk. Everyone was so nice to us! We had a problem with our 1st floor room and they moved us to the third floor very quickly! This is a no-smoking hotel and because of my asthma I was very pleased! The free breakfast was wonderful!!
Dear Jo A, I am so pleased to hear that Randi and Rebecca took such great care of you!!! That's FANTASTIC news. I am glad we were able to assist you in getting you in a room that was more comfortable. Thank you so much for sharing your experience we really appreciate it. We look forward to seeing you again in the future. Thanks again!!! Warmest Regards, Malea Perez Director of Guest Services
The hotel does have good access to I 15. We had a room overlooking the pool. It was a decent room, bed was comfortable. The breakfast buffet was very disappointing. The hot dishes were not hot and the bacon was limp and not very tasty, potatoes were a disgusting mess. We requested a wake up call at 8:00 in the evening for 6:30 the following morning. We never received the wake up call. When we mentioned it at reception when we were checking out the girl behind the counter said they had no record of the request. My husband did not get the name of the man who took our request but we definitely requested a wake up call that we never received. It's unlikely that I would stay here again. The breakfast buffet was one of the worst that I've had and not receiving a requested wake up call threw our schedule off.
Dear Vbrother, I am so very sorry to hear that we did not exceed your expectations, that is not what are intentions are, we like to make sure every guests experience is exceptional and that we leave a lasting impression. I have spoken to the guest services representative regarding your wake up call not being received, I do apologize once again for this inconvenience, but we really do appreciate that you were willing to provide feedback. I understand how frustrating it must have been for you and your schedule being disrupted. I am also very sorry to hear that breakfast was not to your liking. I do hope that you will consider staying with us again in the future, so that we may have the opportunity to assist you in making your stay memorable and much more pleasant. Thank you again for sharing your experience with us. We truly do appreciate it. Best Regards, Malea Perez Director of Guest Services
The staff is warm and welcoming and super accommodating. The breakfast is hands-down the best around. The rooms are clean and comfortable and the location is convenient. St. George is a wonderful get away and the Abbey is definitely a big part of that!
Dear David T, Thank you so much for taking the time to rate and review our property, it means a great deal to us. I am so pleased to hear that the Abbey Inn is included in your thoughts as a wonderful getaway!! That is FANTASTIC news!!! We really appreciate that you shared your thoughts and experiences with us!!! Thanks again, we look forward to seeing you again in the future. Best Regards, Malea Perez Director of Guest Services
Hotel is just off the interstate 15. Rooms were clean and comfortable. Although just off the highway it's still very quiet. Plenty of eating places within wLking distance, but for good family fair at a reasonable price try the Black Bear.
Dear Hazel B, Thank you so much for sharing your experience with us, we love hearing feedback!!! We appreciate that you took the time to do so. We are so pleased that you enjoyed the convenience of our location, and that it was quiet and enjoyable. I have to agree the Black Bear Diner is pretty tasty as well. We do hope to get to see you again soon. Thanks again!!! Best Regards, Malea Perez Director of Guest Services
I traveled for a conference and found Abbey's Inn to be very clean and accessible to my conference. The state parks were really close for my family to enjoy while I was busy. The internet was very helpful as well as the staff at the hotel. Thank you for your service!
Dear Roslyn M, I am so glad to hear that you enjoyed your stay with us. Such exciting news!! We are happy that your family was able to enjoy themselves while you were busy working. We really appreciate that you took the time to rate and review our property. I do hope that we get to see you again sometime soon. Warmest Regards, Malea Perez Director of Guest Services
We stayed here with a church group for over a week. It was great! Staff was so attentive to our needs and everything was clean and beautiful! Our whole group loved the place ans we would love to come back if we have an event there again.
We stayed here for 2 nights. The front desk was efficient and friendly. They even gave us a punchcard for concessions at Tuacahn. They have lemon ice water in the lobby. They also had peanut butter cookies, but they didn't compare to the chocolate chip ones at other hotels. We had a very nicely decorated and very spacious room with a very comfortable king size bed, large flat screen tv and a sitting area. The whole place was clean. There were 4 pillows, plus a spare and an extra blanket in the bottom dresser drawer. The outdoor heated pool looked really nice, but we didn't use it. The free breakfast buffet was the best I've had. There was a yogurt and fruit bar with cut fresh fruit, grapes and whole bananas and other fruit.The hot food area had really good potatoes with red and green peppers and onions and spices, but not too spicy. There was regular and turkey bacon, they had grits and oatmeal with nuts, raisins, cheese and other toppings. There were scrambled eggs and the usual assortment of pastries, breads for toasting and waffle making. They had real orange and apple juice. I am sure I have forgotten something. The seating area was crowded. They had a small amount of seating under a gazebo in the side area of the parking. The hotel was quiet except that I could hear when people walked around above us, but they really didn't walk much at night. The fire alarm went off around 10:30 pm. They came by and told us it was a false alarm. It went off very briefly a couple more times while they fixed the problem. I'm glad it wasn't in the middle of the night! Overall, I loved the hotel and would stay there again.
Dear 825Sandy, Thank you so much for your rating and review on TripAdvisor, We really appreciate it!!! And especially 5 stars, that's amazing!!! We are so delighted that you enjoyed your stay, and that you chose to share your experience with us!!! I am so glad to hear all of the wonderful things you noticed while you stayed with us. Thank you for noticing all of the special touches. I am so glad to hear that you plan on returning to us. We thoroughly enjoy each and every one of our guests. We like to think of our guests as our family, and fulfilling our commitment to making this your home away from home. Every person that walks through our door is part of our extended Best Western family. We have a great team here at the Abbey Inn and we are all in mutual agreement that we LOVE our guests. We look forward to having you back here with us again soon!!! Warmest Regards, Malea Q.
This hotel has easy access from I-15 in St. George. It's easy to see, well-marked. We extended our trip on the front side of the trip and were promised the same room that we would be in for the next 10 nights. This did not happen. When we checked in, we were not given the same room and there was nothing the check-in staff could do because the hotel was booked. We paid for a room that slept four although there were five of us. It made for two very uncomfortable nights. Additionally, since we knew we were moving, we couldn't unpack anything and feel settled. Additionally, there were people in the pool late and very noisy. We were less than satisfied with the situation.
Dear Ronald S, I am so sorry to hear that we did not exceed your expectations, we truly do try to assist all of our guest's with any special requests. I am sorry to hear that we were not able to accommodate your requests. I am also concerned about there being noisy guests in the pool very late at night. If you would like to discuss your stay in further I would love to hear from you, please don't hesitate to give me a call directly at the hotel, (435) 652-1234. We do hope to have you stay with us again in the future. Warmest Regards, Malea Perez Director of Guest Services
I really feel the breakfast foods need to be a lot tastier. The kitchen staff goes above & beyond service & to please everyone. Above all they are on it to keep all cleaned up. The elevator quite often in the suite section goes out. It was fixed rather quickly.
Dear Shirl29101, Thank you for sharing your experience with us. We truly appreciate it. I am sorry to hear that you were not pleased with the breakfast selections. I do have to agree that the breakfast staff does go well above and beyond, they are all so great!! I do have to apologize for the inconvenience of the elevator, It is never fun to have that kind of issue. We did try our best to get it fixed as quickly as possible. We do hope that you will return to us, please feel free to contact us anytime to assist with making your reservations. Warmest Regards, Malea Perez Director of Guest Services
This is a great hotel with nicely decorated rooms and a superb breakfast buffet. Friendly staff and convenient location .We will recommend it to our fellow Canadian snowbirds on there way to and from California.
Dear Paul H, Thank you so much for your rating and review on TripAdvisor, We really appreciate it!!! And especially 5 stars, that's amazing!!! We are so delighted that you enjoyed your stay, and that you chose to share your experience with us!!! We are so glad to hear that you plan on returning to us. Thank you for the recommendation as well, we really appreciate it. We thoroughly enjoy each and every one of our guests. We like to think of our guests as our family, and fulfilling our commitment to making this your home away from home. Every person that walks through our door is part of our extended Best Western family. We have a great team here at the Abbey Inn and we are all in mutual agreement that we LOVE our guests. We look forward to having you back here with us again soon!!! Warmest Regards, Malea Perez Director of Guest Services
The room was comfortable and pleasant, and the hotel is well located in town. Staff were friendly and helpful. We departed before breakfast, so I don't know abou that. I'll definitely plan to come back to the Abbey Inn when I am in St. George next time.
Dear SWatkins52, Thank you so much for your rating and review on TripAdvisor, We really appreciate it!! We are so delighted that you enjoyed your stay, and that you chose to share your experience with us!!! We thoroughly enjoy each and every one of our guests. We like to think of our guests as our family, and fulfilling our commitment to making this your home away from home. Every person that walks through our door is part of our extended Best Western family. We have a great team here at the Abbey Inn and we are all in mutual agreement that we LOVE our guests. We look forward to having you back here with us again soon!!! Warmest Regards, Malea Perez Director of Guest Services
We have stayed at this hotel before and loved it. However, it seemed different this time. We were the only people at the check-in counter and were starting to believe that we were invisible. Three ladies all sat there and never looked up. Since we were the only people checking in, we found this very frustrating. Finally, a lady from the back came out and checked us in. Our room was nice and clean. Breakfast was very crowded and noisy and several items were not replaced while we were eating. I had remembered breakfast as the best part but it wasn't this time. I think we will stay at a different hotel next time we drive through St. George.
Dear Loisjoy, I am so very sorry to hear that we did not meet or exceed your expectations, that is not what our goals are. We want everyone who stays with us to have a positive home away from home experience. I have addressed your concerns with my front desk staff, and I am sorry to hear about your disappointment that you were not acknowledged upon arrival. I do hope that you will allow us to exceed your expectations in the future, we appreciate that you took the time to review our property and share your experience with us. We look forward to seeing you again in the future. I am very sad that you would rather stay at another property due to this past experience, I do hope that you will allow us to have another chance. Best Regards, Malea Perez Director of Guest Services
Front desk staff pleasant and welcoming upon our arrival....refreshing experience! Hotel room was very clean and inviting! Excellent breakfast buffet along with attentive service by the breakfast attendant. Great experience! Would definitely recommend to those traveling to Saint George!
Dear Kimmiej57, Thank you so much for your rating and review on TripAdvisor, We really appreciate it!!! And especially 5 stars, that's amazing!!! We are so delighted that you enjoyed your stay, and that you chose to share your experience with us!!! We strive for perfection!!! And we love helping our guests with all of their requests, so honestly there isn't anything we wouldn't mind doing to make our guests stay the most memorable and enjoyable. It's really nice to hear that you received exceptional service. We look forward to having you stay with us again. Best Regards, Malea Perez Director of Guest Services
We normally stop in Mesquite, NV when traveling from NE to CA in order to equalize the mileage driven each day. Being a bit tired, we decided to stop in St George. Found the Best Western Abbey Inn by accident and decided to give it a try. What a pleasant surprise! Very Comfortable and spacious room - Friendly staff - lots of dinner choices nearby. I plan to stop at the Abbey Inn whenever I am passing thru!
Dear David B, Thank you for all the compliments!! We appreciate that you took the time to rate and review our property. We are so glad you decided to stop and join us. Thank you for giving us the opportunity to provide you superior customer service, and to exceed your expectations. We are so glad that you chose to share your experience with us, Thanks again!!! Hopefully we get to see you again sometime soon. Best Regards, Malea Perez Director of Guest Services
Internet was way laggy...would not load for a long time. Was not high speed at all. Had to go down to the office to get my work done. Breakfast muffins were stale...hard and dried out. Potatoes were way to spicy. We ended up getting up and leaving breakfast...went to Denny's so we could have fresh food.
Dear Garry W, I am so sorry to hear that the internet wasn't working properly for you during your stay. Also that you were not impressed with breakfast and the selections provided. Our intent is to exceed all of our guest's expectations, and I am so sorry that this was not the case. Please feel free to contact me at anytime at (435) 652-1234 if you wanted to discuss your stay any further. Thank you for taking the time to rate and review our property, we really appreciate it, and appreciate all feedback, so that we can better serve our guest's, Thanks again. Best Regards, Malea Perez Director of Guest Services
We had great customer service at the front desk, location was ideal and the cleanliness was a welcome experience . Our 3rd floor room was quiet even though the hotel was sold out and to me that says everything!
Dear Willyfam, We are so glad to hear that you received SUPERIOR customer service during your stay!!! Thank you for rating and reviewing our property, we love hearing about our guest's experiences with us!!! We really appreciate that you took the time to do so. We do hope that we get to see you again sometime soon. Thanks again!!! Best Regards, Malea Perez Director of Guest Services
I have stayed in St. George a few times and had passable experiences but nothing special. This latest trip we stayed at the Best Western Plus Abbey Inn and were very surprised at how much head and shoulders it was above the competition. The staff was extremely courteous and friendly--they know their stuff and are happy to share. The room was fairly new, squeaky clean, and included a small bar with sink, refrigerator, and microwave. The free breakfast was unbelievable for a property of this type--cooked in a real kitchen, with a lot of variety. This is a very impressive place to stay--we won't stay anywhere else in St. George on our next visits.
Dear Daniel44, We are so pleased that we were able to make your stay special and memorable. That is great news!!! Thank you for sharing your experience with us!!! We really appreciate the time you took to rate and review our property, and we are so glad to hear that you will be back!!! We look forward to seeing you again!!! Best Regards, Malea Perez Director of Guest Services
This hotel seems like it was renovated. It smelled good but the air conditioning and the shower showed that they were dated. Beds and pillows were comfy. They have a really good breakfast spread. They had an omlette chef and lots of staff clearing tables. A pool and two hottubs. One was covered. we were able to walk to dinner across the street. Room was quiet.
Dear Funmamabear, Thank you for rating and reviewing our property, we genuinely appreciate the time it took you to do so. We love hearing about our guest's experiences. We do renovations quite often thank you for noticing. I have to agree the beds are VERY comfortable!!! We appreciate all the great feedback that you provided. We do hope to get to see you again soon. Best Regards, Malea Perez Director of Guest Services
I usually do not stay in Best Western due to my previous experiences in other Best Western's. Once I walked in the staff was so friendly and had my room ready in minutes. I had an amazing view of the pool, the room was clean, very quite, and a very comfy bed ! Breakfast was great as well, I would recommend to go early . I will be back again on my next trip!!!!
Dear Diane H, Thank you for rating and reviewing our property, I am sorry that you had prior unhappy experiences with Best Western. We are so glad that you gave us a try!!! Thank you for sharing your experience with us, we really appreciate it. We look forward to seeing you again. Best Regards, Malea Perez Director of Guest Services
Great location right off the highway, clean hotel with wonderful staff ,excellent breakfast provided each morning. nice hot tub and outdoor pool, The only downside I had was the pillows on the beds rather hard and lumpy, I would stay again but will bring my own pillow
Dear 63done, Thank you so much for your rating and review on TripAdvisor, We really appreciate it!!! And especially 5 stars, that's amazing!!! We are so delighted that you enjoyed your stay, and that you chose to share your experience with us!!! I just wanted to let you know that we do have an alternative to the pillows in the room if ever you wanted to exchange. We thoroughly enjoy each and every one of our guests. We like to think of our guests as our family, and fulfilling our commitment to making this your home away from home. Every person that walks through our door is part of our extended Best Western family. We have a great team here at the Abbey Inn and we are all in mutual agreement that we LOVE our guests. We look forward to having you back here with us again soon!!! Warmest Regards, Malea Perez Director Of Guest Services
We stayed in room 326. It was quiet and comfortable! We swam, sat in the amazing hot tub and walked across the street for DQ!! It was a very reasonable rate. For the high quality and rockin' breakfast, it was truly the best value!! Can't be beat. We always stayed in Kanab and hiked in the area, we will never do that again! We will stay here!!!!
Best customer service. Race friendly hotel, transportation for athletes, early breakfast for race day. The breakfast it's very complete and healthy!! Nice pool, comfortable room and good value. Would totally come back to this hotel
Staff at reception were great, very friendly and helpful. The room was clean and comfortable and had a nice view over the pool. A free breakfast is included and it was great, lots of choice of hot and cold items with a nice outdoor patio.
One of the better Best Westerns. Our room had a king bed, couch, frig, microwave, coffee maker. Outside pool and sauna. BBQ. Washer and dryer on first floor. Ice machine and vending on each floor. Huge breakfast including an omelet station. Good location from the airport and local town. Would stay here again
We stayed here for the St. George Marathon weekend. Last two years stayed at a hotel down the street that was "tired" and we wanted something nice. Made our reservations a year in advance to secure a room for next year! Everything was top notch, breakfast was outstanding and the pool was clean and spacious. Everything we were looking for on our getaway weekend.
This is the best hotel in St. George! I have stayed at other hotels in St. George and none of them can equal the Abbey Inn. We recommend it to all of our family and friends and we recommend it to you!
Our two night stay in this very friendly, clean, comfortable hotel was most enjoyable. Complimentary breakfast was a pleasant surprise and excellent in both variety and quantity of food available. The pool area was not open at 7.30am so C had to find someone to open up for her early morning swim. We would return to this hotel without hesitation albiet that it was further from Zion NP than we anticipated (42 miles)
The Abby Inn is an awesome place to stay. Centrally located with a great pool and Jacuzzi area and awesome full breakfast included at a reasonable price. The staff is kind, friendly and helpful. I would recommend this hotel to everyone.
I had an excellent stay at this hotel. The breakfast was more than I thought. The custom omelets were outstanding. The room was very nice and the staff were very helpful. I would recommend staying at this hotel when visiting St. George, Utah.
Hotel staff was accommodating and respectful. The room was comfortable and well maintained. The free breakfast was delicious, with made to order omelettes that were exquisite. Made the trip enjoyable!
This is the second time that we have stayed at Abbey Inn, Saint George, UT and have enjoyed both stays without incidents. The staff is always friendly and welcoming; available to assist in any way they can. The hot breakfast always has plenty of food available and attendants on hand to serve when needed. We have nothing negative to say about this hotel.
The Abbey always goes above and beyond the other hotels in the area with breakfast. Their presentation, dining area and friendliness of the dining staff is warm. The room's are spacious and quiet. Manager Josh W. always takes care of me in my time of need. I would recommend this hotel to others.
Way over the top on everything. We had 13 cars in are group and we checked in within 10 minutes, they had 3 people at the front desk. Food was really really good. Best night sleep that I have had in years.
Beautiful Inn, fabulous breakfast! Will definitely return on our next visit to St. George. Cleanest Hotel I've been in over the past 2 years. Luxurious without the high price, staff very friendly and helpful.
Excellent home base for visiting the national parks in the area. It was clean and the provided breakfast was excellent. They offer internet though it was slow. Staff is extremely friendly and helpful. We did miss the cleaning station Best Western usually provided for our motorcycles.
Every though this place was sold out during my stay, the staff were friendly and helpful. The breakfast, alone, makes this place worth every penny. Everything was clean and in good repair. Will definitely be back this way again should we be in the area.
This is the second time staying at this establishment and both times have been wonderful,the hotel is well keep,clean and quiet,the rooms are spacious and the beds are very comfortable. The breakfast buffet was very good with an assortment for every one Check in and check out was fast and easy. Pleasant and polite front end staff and breakfast buffet staff
Great hotel - the staff was helpful and friendly and the hotel itself was extremely clean and pleasant. We only had one night there but would gladly have done more. Loved the fact that there was a chef making omelets for breakfast. So rare to have such a wonderful breakfast included with a hotel room.
This is a brilliant hotel with large clean rooms very friendly staff and one of the best buffet breakfast we have evet had. The room had everything you need with large comfy beds and plenty of tv channels if you need them.
Every Year, my sisters and brother and their spouses get together at this hotel. We come to St. George at this particular time to see the Broadway Plays at the Tuacahn Outdoor Amphitheater. We always choose this hotel because of its friendly and courteous staff. Because they update their rooms often, they have super comfortable beds and becauset hey have an excellent hot breakfast buffet.
If you are staying in St. George and like a free breakfast---This is the place to stay! There have only been a few places in the world that I've seen that have had more variety. There was even an omelet GUY that made omelets to order! I wished I had 4 stomachs so I could try everything! Haha Our room was also very nice and had plenty of space for everything and everyone. The lobby was large and beautifully decorated. This is one of the nicest hotels in St. George! We went on an ATV tour and got a smokin' deal on this hotel because of it. It was awesome!
I was a little apprehensive about staying at a Best Western because I had not stayed in one in years. I walked in with all negative thoughts even though the reviews were all positive. This has been an awesome stay. The breakfast is incredible. I'm from the south and they actually had girts. I could not believe my eyes. The rooms were spacious and clean and not to mention the huge TV. The service is top notch. I'm greeted by name every morning. This is home away from home.
Dear Kamishaf32, Thank you so much for your kind review Kamisha, I have to agree with you that often times once your expectations have not been met you tend to not want to experience the same results future wise, I am so glad that you gave us a chance so that we could treat you the way that you deserve to be treated thank you so much for the kind review, we appreciate you and the time it took to do so. Best Regards, Malea Perez Director of Guest Services
This hotel had a really noisy maintenance room next to me where the door was slamming for lengthy periods of time. I tried to address this with the staff at check out and they did not seem to take it seriously. I have stayed at this hotel before and it was great on my last stay. I don't know if I would consider coming back to this hotel.
Dear Julie, I am so sorry that we did not exceed or meet your expectations, I have talked about this issue with our Maintenance department regarding your concerns, They are very important to us, we do hope that we do get to see you again soon. Best Regards, Malea Perez Director of Guest Services
Breakfast was great, omelettte bar was a great surprise. Internet was fast enough to work from, quiet hotel. No problems at all. Clean and nicely decorated. Check in was fast and check out was quick as well. Parking was close to entrances so I wasn't hauling luggage from far away.
Dear Ryan D, I have to tell you that we really appreciate the time you took to rate and review us on TripAdvisor!!!! And you are definitely important to us, as each and every one of our guests truly are. We are so glad that you gave your honest feedback and that we had the opportunity to address any concerns, so that we could make for certain that your return trip will be a memorable one and a great experience. We are family owned!!! And we have our CORE VALUES, and they are follows; Superior personalized customer service, consistent quality, cleanliness and value, Loyalty to guest, employee and community, honesty and integrity, and above all WE CARE. We truly aim to exceed all of our guest's expectations. Our guests are our extended family. We like to make everyone's stay feel as though we are your home away from home. Thanks again for joining us, and we would love to see you again, in fact we hope that we do get to see you again soon. Best Regards, Malea Perez Director of Guest Services
The value was incredible for this place. Clean, new feeling and convenient. Nice staff. Beds a bit too soft for our liking but we only stayed one night. Breakfast room was larger than most. Would stay again for sure!
Dear LauraB, I have to tell you that we really appreciate the time you took to rate and review us on TripAdvisor!!!! And you are definitely important to us, as each and every one of our guests truly are. We are so glad that you gave your honest feedback and that we had the opportunity to address any concerns, so that we could make for certain that your return trip will be a memorable one and a great experience. We are family owned!!! And we have our CORE VALUES, and they are follows; Superior personalized customer service, consistent quality, cleanliness and value, Loyalty to guest, employee and community, honesty and integrity, and above all WE CARE. We truly aim to exceed all of our guest's expectations. Our guests are our extended family. We like to make everyone's stay feel as though we are your home away from home. Thanks again for joining us, and we would love to see you again, in fact we hope that we do get to see you again soon. Best Regards, Malea Perez Director of Guest Services
Very good room with breakfast included, plenty of places to eat all around the hotel. Room had mini kitchentte with sink, fridge, microwave and coffee/tea maker. Massive bed and seating area. The only minor fault was that the wifi was poor, I'm not sure if this was because my room was at the end of the hotel(243?), or just the massive number of other overlapping wifi signals in the areas(see photo), but it needs looking at.
Dear SteveS, I have to tell you that we really appreciate the time you took to rate and review us on TripAdvisor!!!! And you are definitely important to us, as each and every one of our guests truly are. We are so glad that you gave your honest feedback and that we had the opportunity to address any concerns, so that we could make for certain that your return trip will be a memorable one and a great experience. We are family owned!!! And we have our CORE VALUES, and they are follows; Superior personalized customer service, consistent quality, cleanliness and value, Loyalty to guest, employee and community, honesty and integrity, and above all WE CARE. We truly aim to exceed all of our guest's expectations. Our guests are our extended family. We like to make everyone's stay feel as though we are your home away from home. Thanks again for joining us, and we would love to see you again, in fact we hope that we do get to see you again soon. Best Regards, Malea Perez Director of Guest Services
Weve stayed in St. George many times at many places, and this place is by far the nicest. Very clean, comfortable bed, fresh decor, and a superb breakfast. The breakfast included fresh eggs, bacon, grits, cereals, pancakes, etc. A treat! We got a deal through Hotwire, but this place is worth the regular price.
Dear NancyL, I have to tell you that we really appreciate the time you took to rate and review us on TripAdvisor!!!! And you are definitely important to us, as each and every one of our guests truly are. We are so glad that you gave your honest feedback and that we had the opportunity to address any concerns, so that we could make for certain that your return trip will be a memorable one and a great experience. We are family owned!!! And we have our CORE VALUES, and they are follows; Superior personalized customer service, consistent quality, cleanliness and value, Loyalty to guest, employee and community, honesty and integrity, and above all WE CARE. We truly aim to exceed all of our guest's expectations. Our guests are our extended family. We like to make everyone's stay feel as though we are your home away from home. Thanks again for joining us, and we would love to see you again, in fact we hope that we do get to see you again soon. Best Regards, Malea Perez Director of Guest Services
One of the best hotels I have ever stayed in. Wonderful breakfast in the morning and the room was fantastic. Amenities galore and the staff were very helpful. A real gem and I would stay there again in a heart beat.
Dear 586haroldk, I have to tell you that we really appreciate the time you took to rate and review us on TripAdvisor!!!! And you are definitely important to us, as each and every one of our guests truly are. We are so glad that you gave your honest feedback and that we had the opportunity to address any concerns, so that we could make for certain that your return trip will be a memorable one and a great experience. We are family owned!!! And we have our CORE VALUES, and they are follows; Superior personalized customer service, consistent quality, cleanliness and value, Loyalty to guest, employee and community, honesty and integrity, and above all WE CARE. We truly aim to exceed all of our guest's expectations. Our guests are our extended family. We like to make everyone's stay feel as though we are your home away from home. Thanks again for joining us, and we would love to see you again, in fact we hope that we do get to see you again soon. Best Regards, Malea Perez Director of Guest Services
All staff went out of their way to make it a good stay. They were helpful with travel plans, suggestions for dining, etc. They were courteous and professtional. The housekeeping staff would greet you with: "Thank you for staying with us". The breakfast was the best I have ever had at a BW. The selection was extensive, the quality was excellent, including making your eggs to order. The dining room staff were quick to remove any dirty dishes, etc. I would definitely come back as well as recommend it to friends and family.
This was one of the nicest hotels we have ever stayed in. Breakfast is fantastic, Staff is very helpful. Bed was super comfortable and room was a delight. I wish every hotel was this nice. I would stay here again in a heartbeat. Don't know much about the town as we were just traveling through on our way to the national parks which are awesome.
The bathroom door missed the toilet by a half an inch and the door stop was right in the middle of the area to step out of the tub. No way could you miss stepping on it.sitting on the toilet you could not reach the toilet paper. The tub faucet in the tub was not attached to the wall it was loose. The rest of the room and breakfast was awesome. So because of the bathroom it rated poorly.
I have stayed at Best Western many times throughout the years and very rarely disappointed. You cannot beat the quality for the price. Clean, comfortable rooms. Great breakfast buffet comparable to more expensive hotels. Every appliance in the room worked! I don't need 5 star elegance but I do expect quality and cleanliness and Best Western comes through every time!
Rooms are large, clean, bright, and comfortable. Wi-Fi is very good. Check in fast and very friendly. Lobby and grounds look very nice .. My choice for future stays in St. George They even had someone cleaning the outside of the room windows.
We spent two nights here during our National Parks sojourn. We asked and got a room on first floor back corner near exit which facilitated easy coming and going and hauling all our small bags. The staff was very friendly and helpful. Breakfasts were very very good including several hot menu items. The Rotary was there for breakfast one day which is a good testimonial for the meal. The clientele was a nice combination of business travelers and leisure travelers. We also enjoyed the pool and hot tub one night after the temps cooled down outside. This hotel was one of the best hotels we stayed in during our 10 day trip through southern Utah and Colorado. While not the closest town to Zion this hotel made the difference for us.
The rooms are clean and the staff are all very, very, friendly. The breakfast was more than expected and tasted good.The location is easy to get to from the 15. There are plenty of restaurants in the area.
This is a great hotel and a great value. Very attractive building, close to the freeway. The rooms are quiet and comfortable, with firm mattresses. Great staff, with a great attitude. Fabulous breakfast, including omelette station. Should be Best Western Plus Plus, at least.
This is my favorite hotel in St George and I've tried several. We stay in St George several times every year and have tried almost all the hotels. I thought the Abby Inn would be expensive but it's only $20 more and the comfort, breakfast, atmosphere, and hospitality are well worth it. This is our new hotel of choice when we come back in January.
I booked this room on the road using my iPhone on our way to the airport at Las Vegas, driving from Moab all day at the end of the a long pleasure trip. We were too exhausted to drive another 2 hours into Vegas. This venue was listed as #1 place to stay in St George on Expedia and I couldn't believe the price! I generally research things to death ahead of time, but this wasn't the case this time, just took a shot. Wow! Surprise, surprise, surprise! (read in Gomer's voice...) Clean, neat as a pin, bed was perfect, pool, 9 person spa which was just what the doctor ordered for my aches and pains! Had a great nights sleep, generous room with microwave, mini frig, just great! Wish I could take this place with me where ever I travel... Oh, FULL, HOT BREAKFAST!!!
Great stay to kick off vacation. Hotel was comfortable and quiet, but busy. Breakfast looked good, but room was crowded with nowhere to sit. Located close to many conveniences in town. Would definitely consider staying again.
Dear Ryan G, Thank you for taking the time to rate and review our property, we genuinely appreciate it. We love hearing about our guests experiences while staying with us. Even more so that you had a great stay!!!! We strive to exceed all of our guests expectations from the moment you arrive until you check out. It is very important to us that we create a home away from home experience. Thanks again for your review. Best Regards, Malea Perez Director of Guest Services
The staff was extremely friendly and helpful. Hotel was in very good shape and nice amenities in the room. Breakfast was one of the best I've had at a hotel. It was all fresh, warm and a lot of choices
Dear Angie D, Thank you so much for taking the time to rate and review our property, It means a great deal to us. We really enjoy hearing about our guests experience's while staying with us, it helps us ensure that we are either meeting or exceeding our guest's expectations, I am so glad that we have. Thanks again for letting us know how you enjoyed your stay. Hopefully we get to see you again soon. Best Regards, Malea Perez Director of Guest Services
This is one of the best Best Westerns we have gone to. Front desk staff was friendly and even gave us special attention and notice when the found out we were celebrating our anniversary. They gave suggestions for dinners and made sure our needs were meant. Breakfast was one of the best hotel breakfast that we have been to. Even though the hotel was totally booked the staff kept the food trays filled with items. The room was as comfortable, quiet and clean, better than some of the more expensive brands of hotels we've stayed at. My only regret is that we didn't make down to the extra large covered spa, or swimming pool. If we are ever staying in St. George again this will be the place. A great place to explore Zion and a few other great outdoor places.
Dear jdrich56, Thank you so much for your rating and review on TripAdvisor, We really appreciate it!!! And especially 5 stars, that's amazing!!! We are so delighted that you enjoyed your stay, and that you chose to share your experience with us!!! We thoroughly enjoy each and every one of our guests. We like to think of our guests as our family, and fulfilling our commitment to making this your home away from home. Every person that walks through our door is part of our extended Best Western family. We have a great team here at the Abbey Inn and we are all in mutual agreement that we LOVE our guests. We look forward to having you back here with us again soon!!! Warmest Regards, Malea Perez Director of Guest Services
Upon entering the hotel, I was immediately turned off by a group of workers who were eyeing me and looked a little creepy. They must have been working construction on site and were allowed to come in and relax. Just bad first impression. Then no one noticed me as I walked in for a few minutes because it must have been lunch break time. The nice lady came out chewing but made the check-in process a breeze. Despite this rocky start, we ended up having a very relaxing time on 3rd floor overlooking the pool so kids could go down anytime other kids were seen in the pool. Great beds/pillows/breakfast/parking was a breeze. Would definitely stay here again!
Dear Tracy E, Thank you so much for your rating and review on TripAdvisor, We really appreciate it!!! We are so delighted that you enjoyed your stay, and that you chose to share your experience with us!!! I am sorry to here that you were made to feel uncomfortable upon check in. We thoroughly enjoy each and every one of our guests. We like to think of our guests as our family, and fulfilling our commitment to making this your home away from home. Every person that walks through our door is part of our extended Best Western family. We have a great team here at the Abbey Inn and we are all in mutual agreement that we LOVE our guests. We look forward to having you back here with us again soon!!! Warmest Regards, Malea Perez Director of Guest Services
We have visited St. George for thirty years to attend plays and to play golf. We have stayed at many of the local motel/hotels in St. George, but a number of years ago we came upon the Abbey Inn. We enjoyed this hotel so much, right from the start, that we have not gone anywhere else since. After the completion of their new tower, we have only stayed in their larger rooms that offer a sitting area in which to socialize with friends.
Dear George M, Thank you so much for your rating and review on TripAdvisor, We really appreciate it!!! And especially 5 stars, that's amazing!!! We are so delighted that you enjoyed your stay, and that you chose to share your experience with us!!! We thoroughly enjoy each and every one of our guests. We like to think of our guests as our family, and fulfilling our commitment to making this your home away from home. Every person that walks through our door is part of our extended Best Western family. We have a great team here at the Abbey Inn and we are all in mutual agreement that we LOVE our guests. We look forward to having you back here with us again soon!!! Warmest Regards, Malea Perez Director of Guest Services
We found this hotel through the Tuachan website and got a great deal from that. The front desk staff was so nice and helpful! The room itself was clean and tidy. The breakfast was great with lots of variety. I will be staying here again and would recommend anyone to stay here!
Dear Matt P, Thank you so much for your rating and review on TripAdvisor, We really appreciate it!!! And especially 5 stars, that's amazing!!! We are so delighted that you enjoyed your stay, and that you chose to share your experience with us!!! We thoroughly enjoy each and every one of our guests. We like to think of our guests as our family, and fulfilling our commitment to making this your home away from home. Every person that walks through our door is part of our extended Best Western family. We have a great team here at the Abbey Inn and we are all in mutual agreement that we LOVE our guests. We look forward to having you back here with us again soon!!! Warmest Regards, Malea Perez Director of Guest Services
The staff was nice. Comfortable bed and big TV. We enjoyed the refrigerator and microwave. Nice and tasty breakfast! Nice, clean location that is close to the fwy. I would stay again and would recommend to family and friends.
This grandma wanted to make sure her grandkiddoes and their mothers had a room big enough to accommodate us all so we all could be comfortable. The suites at Abbey Inn was so spacious and there is a sofa bed just in case you need it that can sleep an extra two for a total of 6. The full breakfast was a treat indeed and the fried potatoes are so good.A huge variety of food like scrambled eggs, bacon, grits and cheese, fried potatoes with bellpeppers, biscuits and gravy, french toast, make your own waffles, cereal, yogurt, fruits, nuts, and orange juice and apple juice and more-something for everyone! Even when we came in about 9:30 am before it closed at 10 am there was still enough food left. The queen beds are so comfortable and there was no noise where our room was. We slept so well and got up so refreshed the next day. This location is close to the Tuacahn Theater, The Red Sand Dunes, restaurants, stores and more! Front desk lady was so nice checking us in and also brought us some milk for my baby grandson when we noticed we ran out of milk. Don't miss this one!
This is a lovely hotel, nicely appointed which has an AMAZING hot breakfast in a very large room. Have never seen a better selection. The rooms are very large rooms with comfortable beds. I asked the desk clerk how old the hotel was because it appeared fairly new and she said 21 yrs. and that they update it every 3 years. The Best Western Abbey Inn is great value.
The Staff was great and very helpful. The rooms were neat and clean, this hotel is centrally located for the activities of St George. We were on the ground floor, but noise was not an issue. It was very quiet. We will Definitely will stay there again.
Nice and clean, very friendly staff always welcoming and the breakfast is very good, hot entrees with lots of choices. Very easy on and off location to the freeway. Close to downtown area. Also quiet. Great bargain for both pleasure and business travel
This was a wonderful place to stay. It is very attractive, clean, and comfortable. The room was quiet, up on the third floor with no one on top of us. The queen beds were nice, new, and very comfy. with four comfy pillows on each. Best night's rest and a hotel. Even nicer, was to get up to a free, top-notch buffet breakfast in the morning. There was a large, very well- stocked room with lots of seating. There was a great variety of breakfast items...anything I could imagine, or want (except a Diet Pepsi machine.) Nice pool, and workout room. Great location, close to everything.
The young man at the front desk was very nice. Again the rooms were in great condition and the bed very comfy. They have two pools and a workout room, which is something I look for at the hotels I stay at. I try and stay on routine with workouts.
We have always stayed at the Abbey Inn when we come to St. George ever since our first visit. It is a wonderful and pleasant place to stay. Breakfast is always outstanding and the staff provides excellent service.
The staff is great and the rooms are spacious and nicely decorated. The breakfast is not your typical free breakfast and has so many options. The pool area is large and the hot tub covered. I really enjoyed my stay at this hotel. Close to the highway.
The Abbey Inn St George. I have the privilege to travel to Southern Utah for my job and after a long journey I can always count on the hotel staff to welcome me with a smile and a consistent clean luxurious room. I have stayed at this hotel for over 30 nights and have never been disappointed once. The rooms are quiet and spacious,and you will love the extremely comfortable mattress in every room. The bathrooms have room for two people to get ready at the same time,as well as massaging shower heads. All the staff appear to love working at the Abbey Inn and it shows. The overall appearance of the hotel, and the pride that is taken to maintain it is unsurpassed. Be sure to enjoy the pool and hot tub, they both are always clean and at the perfect temperature. The free breakfast well exceed any expectation you will have for a complementary breakfast. The selection and quality along with the excellent coffee will start your day with a smile.
We stay in this hotel whenever we come to St George and would never consider staying anywhere else. The staff are so caring and make sure all your needs are met all most before you need to ask. Never be dissapointed.
Everything went as it should. Relaxed and enjoyed stay. Even the air conditioner was not too loud. Very comfortable and quiet. Convenient parking and many good restaurants near enough to walk to. Convenient to shopping areas. Easy to get off freeway and back on without getting lost. Overall a pleasant experience.
this was a wonderful experience. the staff was very accommodating for our needs. We were able to check in early and being our adventures at Zion National Park that morning. Incredible breakfast and wonderful staff.
The Abbey Inn is our favorite stay away from home. The rooms are spacious and comfortable, the staff tries to accommodate every need; breakfast choices are amazing; the beds invite a good night's sleep. Love this place and return several times a year .
Dear Sarajan_11, Thank you for taking the time to review our property, we are so grateful that you noticed the special touches. We are really glad that you enjoyed your stay with us. We really do love hearing that we exceeded our guest's expectations!!!! All of the feedback that we receive is very constructive, and we always love getting surveys letting us know if there was anything that we could have done better. We look forward to having you stay again in the future. Thanks again!!! Warmest Regards, Malea Perez Director of Guest Services
Nice place to stay in a very warm summer location. While room was missing a hair dryer, and I inadvertently left mine, the room was quiet, clean, and the breakfast offerings exceeded our expectations.
Dear Stephen W, Thank you for taking the time to review our property, we are so grateful that you noticed the special touches. We are really glad that you enjoyed your stay with us. I am sorry to hear that there was not a hairdryer in your room, each room is supposed to be equipped with one. We really do love hearing that we exceeded our guest's expectations!!!! All of the feedback that we receive is very constructive, and we always love getting surveys letting us know if there was anything that we could have done better. We look forward to having you stay again in the future. Thanks again!!! Warmest Regards, Malea Perez Director of Guest Services
My family of 6 stayed one night at this hotel. Every person we had contact with was fantastic. The front desk staff were so nice and kind. They had a treasure box that my kids got to pick a prize while I checked in. They were very accommodating and fulfilled each request that we had. We were able to get a larger room with a pull out sofa for the same price as just a king size bed room. They also had a crib to use. They did charge $5.00 for the crib, which I have never experienced before, but the crib was clean and well maintained. The pool area was clean and tidy. They had plenty of towels out by the pool. They could use more shade since it gets to 110 F during the summer months. The hot tub had lots of room. It did have several dead grasshoppers along the edges that had been there for several days due to how dried out they were. But we had fun using the pool and hot tub. The room was quite large and easily slept 6. The "kitchen" was small but useful. The microwave worked well and the mini fridge did it's job. Breakfast was crazy busy but the staff were so kind and kept the food well stocked and fresh. There were so many choices for breakfast. I have never had a hotel breakfast that nice before. They even have a chef making personal omlets. They have signs that say if you want gluten or dairy free choices to just ask, which is nice that they have options. I personally had the chocolate chip pancakes and they were delish!. Overall I would say this was the best hotel experience we have had as a family. We will be going back because of our experience.
Dear Nichole M. Thank you for taking the time to review our property, we are so grateful that you noticed the special touches. We are really glad that you enjoyed your stay with us. We really do love hearing that we exceeded our guest's expectations!!!! All of the feedback that we receive is very constructive, and we always love getting surveys letting us know if there was anything that we could have done better. We look forward to having you stay again in the future. Thanks again!!! Warmest Regards, Malea Perez Director of Guest Services
Rooms are tidy and clean. Staff is super friendly. The surrounding area is safe and beautiful. The only disadvantage is during weekends the terror of in the pool caused by annoyed tired and spoiled children which are in despair for Ritalin. Breakfast is truly amazing.
Dear Tom K, Thank you for taking the time to review our property, we are so grateful that you noticed the special touches. We are really glad that you enjoyed your stay with us. I am sorry to hear that your pool experience was not that great. We really do love hearing that we exceeded our guest's expectations!!!! All of the feedback that we receive is very constructive, and we always love getting surveys letting us know if there was anything that we could have done better. We look forward to having you stay again in the future. Thanks again!!! Warmest Regards, Malea Perez Director of Guest Services
Breakfast was great. Pool was fun. It had a small kiddie pool for the toddlers which was really great. Rooms were clean and the staff was great. We had a great stay. Only stayed one night but we will using this hotel again for all our St. George trips because it was so pleasant.
Dear 934carinag, Thank you for taking the time to review our property, we are so grateful that you noticed the special touches. We are really glad that you enjoyed your stay with us. We really do love hearing that we exceeded our guest's expectations!!!! All of the feedback that we receive is very constructive, and we always love getting surveys letting us know if there was anything that we could have done better. We look forward to having you stay again in the future. Thanks again!!! Warmest Regards, Malea Perez Director of Guest Services
We had such a wonderful experience. The rooms are clean and beautiful. Staff was kind and helpful. Breakfast was that of a Mini Resort. Families are welcome as well as an adult get away. We will definitely be back.
Very nice hotel with a neat pool area and a great full breakfast served until 10 am at no additional cost. Plush towels and spotless bathroom plus a nice wet bar in the room. By far the nicest hotel and a fantastic bargain compared to every other hotel we stayed at on our trip all around the west. Can't recommend it highly enough!
We've stayed here twice. It's a nice hotel with an AMAZING complimentary breakfast. The staff are helpful, everything is kept in perfect condition, and the beds are comfortable. The room had a lot of space compared to most properties in this price range. What a value!
We love staying at Best Western Plus Abbey Inn. Our room was perfectly clean, the beds were incredibly comfortable, the staff friendly and efficient. They have the best breakfast, with many food choices. Sometimes there are so many people it's not easy to find a table, but other than that everything was great!
We usually stay at another hotel in St. George, but decided to try the Abby Inn based on reviews and the price. We were not disappointed. We had a king size suite on the third floor and it was very large. The bed was comfortable and the room was very clean. It's close to restaurants, so you can walk to a few. Breakfast was outstanding. There was a good variety and even an omelet bar, made to order. The staff was attentive and even came around to clear plates and refresh coffee.
Had a wonderful stay at the Abbey Inn. Convenient right off I15 and on Bluff St. which is a major artery to Tuachan and downtown. Even though it is on a large street and close to I15 the road noise was not at all noticeable. We liked that we were not in the busy downtown district but a few minutes drive to anywhere we wanted to go. Room was clean and comfortable, housekeeping was very prompt in cleaning the room in the mornings so by the time we came back in the early afternoon to escape the heat our room was always ready. We only took advantage of the breakfast on one day but the selection was great and the food was good. Pool area was crowded due to the heat during our visit so we only used it once. My only cons would be that upon arrival our room was 85 degrees and even when we turned on the window unit it was not cooling down. We had to have a guest services person show us that you have to use the thermostat that is over by the door to actually turn the unit on to cool. Our thermostat was set on heat. After that the unit worked great. My other small complaint would be that the clothes line in our shower was broken so we had to hang wet suits over the shower rod which wasn't a big deal.
Overall, we really enjoyed this hotel. The breakfast wasn't as good as I'd hoped, but for free I can't complain too much. The staff was very friendly. We loved the pool and the room. Would definitely stay here again.
We have been in different hotels in Utah .This hotel is very , very good. Ample and luminous rooms. Very comfortable beds. Very clean. The fixtures in the bathroom look like new.The shampoo and body wash in containers on the shower wall, very convenient.Our room on the first floor (as we had requested) was overlooking a very pretty swimming pool. ThE gym not too big but very adequate for a traveler The complimentary hot Bkfst was vexcellent, lots of choices. Even organic teas. The service, impeccable, specially by Lydia ,friendly and very helpful. Everybody at the desk was also very friendly , and with a smile all the time. We recommend it very highly.
Its always nice to stay at a place that feels like home. I am always treated that way by the great Staff. They have kept me coming for 10 years now. I enjoy both business and personal trips. My Grand kids love the pool and the nearby activities. From the pool, to the Tuachan theater to the National Parks. Its a great place to go.
I have stayed here before, but almost forgot how great this hotel really is! As I have stated before the breakfast here is just great. I had picked the B/W hotel at Bryce Canyon to be number one but after eating here once again, I now clearly state that Abbey Inn is now number ONE!!
Very easy to make reservations directly with the hotel. Hotel staff is very friendly and accommodating. Hot breakfast is fantastic. Hotel is in a great location. Right off the freeway. Close to restaurants and activities.
This hotel is really wonderful. We were very impressed with the room and personnel. I would definitely recommend that anyone passing through St. George and or staying a few days, stay at this hotel. The price is reasonable and the amenities are very nice.
We were extremely pleased with this inn. The staff was professional and helpful. The room was in great condition. The breakfast was fantastic. They had omelets to order and someone actually came around to ask if you needed anything. That was a first! The price was the lowest of any BW we stayed in on our trip across the country. Great value!!
My husband and I travel a lot. Anytime we are going through this part of Utah we always stay at Abbey Inn. The ease of getting to Cracker Barrel, fuel, on/off interstate. Easy to get to National Parks that are nearby. You will not be unhappy with your stay at this hotel. VERY Motorcycle Rider friendly as well.
Dear 81barbaraw, Thank you so much for your rating and review on TripAdvisor, We really appreciate it!!! And especially 5 stars, that's amazing!!! We are so delighted that you enjoyed your stay, and that you chose to share your experience with us!!! We thoroughly enjoy each and every one of our guests. We like to think of our guests as our family, and fulfilling our commitment to making this your home away from home. Every person that walks through our door is part of our extended Best Western family. We have a great team here at the Abbey Inn and we are all in mutual agreement that we LOVE our guests. We look forward to having you back here with us again soon!!! Warmest Regards, Malea Perez Director of Guest Services
This hotel was extremely comfortable, had a very good continental breakfast and was a nice choice. The breakfast is complete with a fresh omelet bar. The breakfast staff was very friendly and professional. Great facility all around.
Thank you for staying at the Best Western Abbey Inn Plus & Suites. We are delighted that you found us on such a long trip. It's great to know that you enjoyed the hotel, the breakfast, and the service. Our staff works very hard to meet the needs of our guests, and it's nice to hear your feedback. We hope you will return if every in the area again.
I stay here often and it is consistently comfortable and convenient. The rooms are spacious and quiet. The breakfast can't be beat. They even serve Seattle's Best Coffee and made to order omelettes. The pool and spa provide a fun place for the entire family.
Thank you for returning to the Best Western Abbey Inn. We are thrilled to hear how you enjoy the room and the breakfast. We definitely pride ourselves on offering an excellent variety of delicious foods. We are glad to hear you had a chance to enjoy the pool and spa, and we look forward to your next visit. Thanks for sharing.
This hotel was excellent. The breakfast was great. Loved their home fried potatoes. Beds were comfortable not too hard and not too soft. For the price of the stay it would beat out any 5 star rated hotel for all it offered. Staff was very friendly and made sure you were comfortable.
Dear Joseph R. Thank you so much for your rating and review on TripAdvisor, We really appreciate it!!! And especially 5 stars, that's amazing!!! We are so delighted that you enjoyed your stay, and that you chose to share your experience with us!!! We thoroughly enjoy each and every one of our guests. We like to think of our guests as our family, and fulfilling our commitment to making this your home away from home. Every person that walks through our door is part of our extended Best Western family. We have a great team here at the Abbey Inn and we are all in mutual agreement that we LOVE our guests. We look forward to having you back here with us again soon!!! Warmest Regards, Malea P, Director of Guest Services
BW Abbey Inn was a nice respite from a long driving day. The staff was helpful in upgrading us to a larger room. Breakfast was beyond what you might expect at a hotel in this price range. Large selection of hot dishes and even an omelette bar.
Dear Janef214, Thank you so much for your rating and review on TripAdvisor, We really appreciate it!!! And especially 5 stars, that's amazing!!! We are so delighted that you enjoyed your stay, and that you chose to share your experience with us!!! We thoroughly enjoy each and every one of our guests. We like to think of our guests as our family, and fulfilling our commitment to making this your home away from home. Every person that walks through our door is part of our extended Best Western family. We have a great team here at the Abbey Inn and we are all in mutual agreement that we LOVE our guests. We look forward to having you back here with us again soon!!! Warmest Regards, Malea P, Director of Guest Services
This is a great hotel. We go here every year with family. They've upped their breakfast and we've always enjoyed it. It's clean and the walls are very sound proof. We started at other hotels, but once we stayed here we've never gone back to the others.
The room had lots of spaces (roomy). Microwave and refrigerator were something unexpected. Also wash area outside the bathroom was good to have and I have never seen in other motels or hotels. The spa and the pool were clean and the hotel provided towel for your convenience. The hotel had awesome breakfast! It was best I ever had at the Best Western. I hope they can keep this up. For sure, I make a point in staying at this hotel whenever I pass thru St. George.
Very friendly staff. Big rooms. Was very easy to find and ease of access to the interstate. Had a really great breakfast included with cook to order eggs. Thought it was a great value for the price. Was close to Zion National Park but not too close.
Best value we have found in St George after staying at dozens of other hotels over the years. Breakfast is amazing! Pool is perfect with "kiddie pool" and large hot tub. The staff was very friendly and accommodating. Free and spacious parking. Internet was fast. Can't say enough good things.
In the last twenty years going to and from California, unless we stop in Las Vegas, we always stop in St. George, UT. Abbey Inn has always been a favorite place to stay when we are able to reserve a room there. The staff was very attentive and friendly, the rooms are clean, and a good breakfast is served. Great value for what we get.
Expected excellence, based on Trip Advisor rating. We must have come on a VERY bad day. Lobby reeked with bad, musty, sewer smell (dirty mops?). Lobby decor was 1905 San Francisco bordello. Our room was on third floor, but elevator broken, won't be fixed for another three days. So, took the stairs, but they appeared to still be under construction: no carpet, just bare, unfinished concrete. Our room had same decor . . . AND SAME SMELL . . . as lobby. That did it for us; we asked to cancel. In spite of 24-hour cancellation policy, they allowed us to cancel. The staff was the only reason they get a 2 rating here; particularly Isabelle (but also Rebecca and Elijah) were extremely gracious, helpful . . . and apologetic.
This is the only hotel we've stayed at for several years. We have 7 kids and they are one of the only hotels that we fit in. It is clean, comfortable, and they have a delicious hot breakfast. The pool is fun for the kids and the staff are very helpful and friendly. The beds however are in need of replacement in some of the rooms.
This hotel was easy to get to and close to the St. George airport. It was clean and the staff was very helpful. The mattress and linens were also very comfortable. Can not rate the breakfast due to an early flight. Highly recommend if you need a near by hotel for this airport.
What a pleasant surprise. We expected good accommodations and friendly service from the reviews we had read, but our experience exceeded our expectations in every way. The staff was especially friendly and helpful, the room spotlessly clean and spacious and the breakfast the best we've had when compared to other comparable hotels. This will be the place we stay whenever traveling through St. George.
This is a very good hotel right in the middle of St. George. And It's only a one hour drive to Zion NP. Clean and well maintained with comfortable beds. Rooms are fairly large and well furnished. Microwave and refrigerator included. Nice pool area. Clean and efficient guest laundry. Small but adequate fitness center. Very good breakfast that includes individually prepared omelettes. Every staff member was friendly and helpful. All this at a decent price. I'll stay there again.
I stayed at this hotel while seeing a play at the Tuacahn Amphitheater. It is centrally located in St. George near restaurants and shops. I had a nice quiet room and got a good night's sleep while I stayed there. The free breakfast was excellent.
Our stay was delightful. The decor is very nice, and the hotel was clean. I liked the room layout. It did not feel crowded. The pool water was cool which felt very good on a 110 degree day. We used the outdoor grill which was in a covered alcove in the pool area. It was nice to prepare our own food, and it was a very pleasant environment. The breakfast is excellent with lots of choices. I highly recommend this hotel.
The Abbey Inn has great rooms, a wonderful complimentary hot breakfast. John the breakfast manager is always upbeat, positive, and very welcoming. The Abbey Inn has a great pool and hot tub. This is a great place to stay for families small and large.
Service, cleanliness, décor of the room, pool area, outside landscaping, and breakfast were absolutely excellent at this hotel - and I have VERY HIGH STANDARDS! I would stay here again in a heartbeat and recommend it to anyone I know. The front desk helped resolved a reservation issue with kindness and compassion. The breakfast was better than most restaurants. The pool area was relaxing and pretty!
Only here for a quick overnight stop, but everything very good,clean rooms, excellent buffet breakfast. Recommended for quick stops and longer stays. Pool looked nice but didn't get time for a dip. Good location, right off the highway...
Our stay at Best Western Plus/Utah was very enjoyable and comfortable. The staff were very professional and friendly and the rooms were very clean and comfortable. The breakfast was surprising with so many choices of food to choose from and staff around to help you. This hotel as been a very enjoyable experience.
I'm a points member with a competitive chain, but I decided to try Best Western because of the reviews and the price. We were only staying one night and just passing through St. George. We had been camping in CO and really just needed a shower and a good night's sleep. What a surprise! The beds were extremely comfortable and the showers were refreshing (fantastic water pressure!). A wonderful breakfast was provided. There is something for EVERYONE; from grits and oatmeal bar to scrambled and well-fried eggs, bacon, waffles, breakfast breads and biscuits and gravy ... There was even a yogurt bar where you can make your own parfait. It was a great way to begin the final leg of our road trip home. The front desk staff was courteous and very friendly and accommodating. I would definitely stay here again.
I am very particular about clean rooms; this was 5 star for cleanliness. Also, I've eaten many free hotel breakfasts, this was the best I've encountered. They have custom made omelets, VERY friendly and accomodative staff, and this was also well managed so there were not a bunch of people messing up the food and sneezing around the serving areas. This was similar to a fine restaurant buffet. We made a note of this hotel as this is our new primary place to stay when going between Los Angeles and anywhere north east of there.
Very pleasant and comfortable hotel. The staff is very patient and accommodating. Any time I called, for whatever reason, they were extremely helpful and friendly. The breakfast is definitely the best "free" hotel breakfast I have experienced. Make sure you try the fresh omelette station!
Dear Linda L, Thank you for taking the time to review our property, we are really glad that you enjoyed your stay with us. We have to admit that the omelet station is a hit with our guests. We really do love hearing that we exceeded our guest's expectations!!!! All of the feedback that we receive is very constructive, and we always love getting surveys letting us know if there was anything that we could have done better. We look forward to having you stay again in the future. Thanks again!!! Warmest Regards, Malea Perez Director of Guest Services
We stay here because their breakfast is very good. They have variety and they offer hot choices. We love the discounts provided on Tuachan show tickets. The pool area is nice and has shade if needed plus a BBQ area for the family if you want to cook outside yourself.
We stayed here one night enroute to Northern Utah from AZ. We arrived a little early for the 3 PM check in, but were in our room shortly thereafter. Unfortunately, our AC unit was very noisy and we requested that it be serviced while we were out later in the afternoon. Upon returning to the hotel, the receptionist informed us that the maintenance tech had not yet responded to her text request and didn't know when, or if, he might respond. I then requested that we be assigned another room and that was done without question and done so as an upgrade to an adjacent room to minimize our inconvenience. We liked this hotel, the location is excellent and the breakfast buffet is significantly superior to many that we have experienced. The front desk staff is well trained in guest relations and we wouldn't hesitate to stay here in the future. The only suggestion would be that when service personnel are on call for service problems, that they should be responsive to their colleagues pages, period.
this is the 3rd stay at the Abbey Inn and our experience has always been 5 star...staff, room, bathroom, comfort of the bed and breakfast are really off the charts. The breakfast is one of the best my wife and I have ever had during a hotel stay. Folks, you will not be disappointed, I promise !!
I have visited, and reviewed. this hotel previously I felt compelled to add another review based on my experiences last week. The hotel is clean, nice rooms, good pool, good location. However, I noticed how each staff member tried very hard to treat customers with excellence. When they were busy servicing other customers, they still recognized that you were waiting and that you would be helped very soon. When on the phone with potential customers, they answered questions with great detail. They greeted all who passed by the counter as well. Their demeanor was just happy and very pleasant. They had 4 staff members working with the breakfast area. Most have 1 OR the front desk person. Their breakfast was very, very good. One worker was available to help prepare an omelet of your choosing, three others kept the breakfast area cleaning and ready for customers as well as stocking the food line. I was very impressed with the service they provided.
My husband stayed a couple of nights on a family emergency trip. The room was comfortable & clean. The decor was a little fussy but not terrible. The staff was kind & helpful. The breakfast was a step up from what I expected with a made to order omlet bar. Thanks for the hospitality in a tough time.
This hotel was a nice change of pace while traveling out west. We chose it as it was fairly close to Zion National Park. The employees couldn't have been more pleasant and helpful during our stay. We would definitely stay here again.
This was probably the best room, for the price, that I have ever stayed at. The staff, the room, the breakfast, WOW! Had a small problem connecting to the wifi in the room. The lady at the front desk personally came back and got me going. Excellent room and facilities. Good location. Breakfast was a big hit! Someone there to make you an omelette personally. Overall stay was quite an experience.
Good location, close to the airport when we flew out the next day. NIce room, good breakfast, plenty of options to eat. Hotel staff was helpful when we requested a map to drive to Zion Natinal Park. They also gave us a good recommendation for an Italian restaurant nearby.
The staff was pleasant. The maids were delightful. The kitchen was very good. Hot breakfast with all the trimmings and very good coffee, not watered down. We didn't go to the pool but they seemed to have a lot of people there. Our bedroom was par but the bed really sucked. They had blankets over the bed with sheets on the blankets. The sheets were not big enough to tuck in so as soon as you got in bed you got wrapped up. The bed was not comfortable at all. The bath was nice but the towels were like stiff door mats that wouldn't give and it was hard to dry yourself off. The first night we had several wash cloths and used two. The second night we only had one so I had to go down to the desk and get another one. When we got to the room it was warm with the temp set at 68 so I went down to 65 degrees. Before we retired it was still warm so I dropped it to the lowest point of 61 degrees. We slept all night on top of the covers. I called the next day to have someone look at the air conditioner. By then it had cooled of to be comfortable. The woman at the desk said that she would send up the maintenance guy but two hours later she came up to check it out. I showed her that only half of the AC unit was blowing, that it didn't matter if it was on low or high speed it didn't change any. She said that the maintenance man would be in the next day so if it was not right to call her and she would send him up. I didn't call as I felt that it was a dumb thing to say to me.
I come to St George 3xs a year for conventions and try very hard to stay at the Abbey Inn...PRO: the staff is courteous, rooms are clean and a nice size, 42in flat screen tvs...the main reason I stay here is the complimentary breakfast... This morning I had bacon, cheese grits, eggs with salsa, southern potatoes... They have a guy making omelets and a waffle maker... So many other things too... I've stayed at several different hotels in this city and this by far had the best breakfast. CON: The wifi sucks and 90% of the channels on the nice flat TV are blurry/snow stormy
Quick trip through St. George. Very comfortable, clean and the best hotel breakfast! Beds were very comfortable, the rom was spacious and I really appreciated having the hair and body soaps in the shower.
We were on a six day road trip recently. This stop was halfway through. Everything about this stay exceeded expectations and was the best experience on the trip. Beds were comfy, walk in shower was great, and the breakfast buffet was top of the line. Surprisingly, this room was the cheapest rate of our entire trip. In fact, we got a 2 queen suite here for $50 less than any other property we stayed at in a traditional 2 queen room. The staff was knowledgable, friendly, and competent. I will most definitely stay here again if I am ever out this way again.
We had a wonderful stay at his hotel. Very clean and a friendly staff. The breakfast was the best we have had at a Best Western with oatmeal, yogurt, waffles, biscuits & gravy, made to order omelettes. The pool area was nice and had plenty of chairs and lounges. The kids pool was perfect for smaller kids. The rooms had a good size bathroom, little kitchenette with sink, and refrigerator.
My wife and I would stay again...very satisfied, I did do some office work in the suite. The desk, lighting, electronic hook ups were very good...a few blips in the internet service. My only recommendation is when house keeping vacuums the hall ways the do it all at one time instead of just the portion in front of each room...this would greatly reduce the length of vacuum noise which is a bit irritating if you are working or napping. The room was a perfect location for Zion National park.
My wife and I spent 3 nights at the Abbey Inn the first week of July. The hotel is very clean, the staff is friendly, and the breakfast is great and included with the price of the room. We even had omelets made for us. The hotel is really in a great location. It is close to the freeway, and across the street from Dairy Queen! We used it as our base to visit the North Rim of the Grand Canyon, Bryce Canyon National Park, Cedar Breaks National Monument, Kolob Canyons, and Zion National Park. We got a great rate through TripAdvisor and booked the hotel directly through TripAdvisor. This is a great hotel.
This was a very clean hotel with comfortable amenities, but the breakfast is where you see the cream rise to the top. Multiple fresh choices of fruit, meats, eggs, personalized omelettes, and a cereal selection. Don't miss out on this great value.
As always my stay at Best Western Abbey Inn was comfortable and Clean. The staff were accommodating the room was very clean, the staff cleared my breakfast dishes as if I were at a restaurant. The bed was comfortable. I had a desk with free WiFi to work. Bathroom was clean no hair on the floor or tub. Towels were clean, Soft and good size.
awesome place to stay, it's my first choice to stay, each year, whenI travel for the convention, spacious and clean room, comfortable bed, great amenities, wonderful breakfast and friendly staff. Joan G.
This establishment was top notch! The staff was extremely helpful and kind. The rooms were clean and comfortable! The free breakfast was the best I've ever had at a hotel. I highly recommend this hotel for a stay in St George, Utah.
Great place to stay. Good breakfast and great people. We drove up from Vegas and the hotel was easy to find. They put us on the 3rd floor which was quiet and comfortable. We met several friends there and a good time was had by all.
Wonderful way to end our first two week vacation! Already planning to go back! Beautiful hotel, lovely, friendly staff. Full breakfast, great food, including omelet station. Really clean rooms, comfy and cozy. Gift shop up front near the lobby. I would say this hotel is used to, and prepared for, international visitors due to it's location near both Zion and Bryce National Parks. A 'well-oiled' machine and it definitely shows in both their appearance and their treatment of their guests. I will say (though I am a Californian and no stranger to Best Westerns) if this is the impression international guests take home with them then the U.S. is well represented through this Best Western. Congratulations- job very well done and thank you for it!
We came for the breakfast and it was worth it. How are they making any money, including breakfasts like this? It was very crowded. Get there on the earlier side in tourist season. After breakfast we sat in the hot tub. We had it all to ourselves. Yay! Our room overlooked the pool and it looked a bit crowded for us but the next morning a nice man spent quite a long time cleaning it. Our room felt clean and new. Would definitely return. It's right off the highway and close to restaurants, etc. 15-20 minutes to the airport.
Dear bakerofgoods, Wow!!! 5 Stars, that's great!!! Thank you so much for taking the time to rate and review us on TripAdvisor, we really appreciate it!! We truly enjoy hearing about our guests experiences and what kind of impression that was left with them. It gives a great perspective on how well we are doing, and also anything that we need improvement on. We thoroughly enjoy each and every one of our guests. We like to think of our guests as our family, and fulfilling our commitment to making this your home away from home. Every person that walks through our door is part of our extended Best Western family. We completely understand that having efficient service and quality interactions really make a difference for our guests that travel frequently. We have a great team here at the Abbey Inn and we are all in mutual agreement that we LOVE our guests. We do our best to make sure that each of our guests has a memorable and enjoyable experience. We look forward to seeing you again soon. Hopefully the next time we get to have you here with us for a little longer. Best Regards, Malea P. Director of Guest Services
The Ladies at the front desk - Rebecca, Mercedes, Celia were very nice and courteous. We booked this get-away for our 25th Wedding Anniversary and the Ladies at the desk found out and gave us the sweetest gift. They wrote a lovely note, affixed it to a box of chocolates and tied a beautiful bow around it! We were so surprised and over taken with joy at their thoughtfulness. It made us feel so special. The breakfast the next morning was super good as well. It was way more than your usual coffee and donuts. It was a HOT breakfast with lots and lots of trimmings! HATS off to the staff at the BEST WESTERN PLUS Abbey Inn 1129 South Bluff Street, St. George, UT 84770-5247 We plan to return to visit Zion again and will stay right here!
Dear bjc629, Wow!!! 5 Stars, that's great!!! Thank you so much for taking the time to rate and review us on TripAdvisor, we really appreciate it!! We truly enjoy hearing about our guests experiences and what kind of impression that was left with them. It gives a great perspective on how well we are doing, and also anything that we need improvement on. We thoroughly enjoy each and every one of our guests. We like to think of our guests as our family, and fulfilling our commitment to making this your home away from home. Every person that walks through our door is part of our extended Best Western family. We completely understand that having efficient service and quality interactions really make a difference for our guests that travel frequently. We have a great team here at the Abbey Inn and we are all in mutual agreement that we LOVE our guests. We do our best to make sure that each of our guests has a memorable and enjoyable experience. We look forward to seeing you again soon. Hopefully the next time we get to have you here with us for a little longer. Best Regards, Malea P. Director of Guest Services
Based on our experience we know you will enjoy your experience staying at Best Western Plus Abbey Inn, in Saint George Utah. This a beautiful hotel and area of Utah to say in. The breakfast was wonderful and a great way to start you day.
Dear Ruthann W, Wow!!! 5 Stars, that's great!!! Thank you so much for taking the time to rate and review us on TripAdvisor, we really appreciate it!! We truly enjoy hearing about our guests experiences and what kind of impression that was left with them. It gives a great perspective on how well we are doing, and also anything that we need improvement on. We thoroughly enjoy each and every one of our guests. We like to think of our guests as our family, and fulfilling our commitment to making this your home away from home. Every person that walks through our door is part of our extended Best Western family. We completely understand that having efficient service and quality interactions really make a difference for our guests that travel frequently. We have a great team here at the Abbey Inn and we are all in mutual agreement that we LOVE our guests. We do our best to make sure that each of our guests has a memorable and enjoyable experience. We look forward to seeing you again soon. Hopefully the next time we get to have you here with us for a little longer. Best Regards, Malea P. Director of Guest Services
We booked a room in Abbey Inn as a stopover on a return drive from California. We were pleasantly surprised by the quality of this hotel. Everything about it was first rate. It is attractive, well maintained and comfortable. The bed was excellent and the room was surprisingly large and well equipped. Breakfast in the morning was very good. The staff was helpful and friendly and really made us feel welcome. Best part of the deal is the price was quite reasonable. I've paid considerably more for hotels not nearly this good. We will definitely stay Abbey Inn in St. George again.
We stayed here because it is a great location if exploring Zion and other parks in the area. Rooms were beautiful, clean and comfortable. The breakfast was so delicious and had different options each morning. Definitely one of the better breakfasts offered. Their breakfast staff was on it! It was extremely busy and they were hopping to make sure nothing was empty. The kids loved playing in the pool after a long day of hiking and my husband and I loved relaxing in the hot tub. Would definitely stay again.
Really well maintained, feels almost brand new. Our suite was spacious, comfy and quiet (we were on the third floor). Loved our stay here and will definitely return. My daughter thought we were in the Queen's own suite lol. We did not get to the outdoor pool. Plenty of locally eateries to choose from in the area.
The service and check in were fine. A little noisy and not a true "suite". Bed and living area are not really separate, tv is in with the bed instead of in the living area. Many people in the pool, tried to sit down there and it was too noisy. Just O.K. , on our way to the North Rim, fine for the 1 night. wifi was not that great.
This motel was very nice and a great place to stay with my kids. Staff was great and breakfast was exceptional. Pool was a bit small for as big as the motel was but we still enjoyed it. I highly recommend it and would stay here next time.
this must be one of the great motels in the usa. everything is just the top of the line. I give them 5 gold stars. all the staff is always read to give more help to the visitors. we will always stay at the Abby Inn in St George, Utah
Arrived in town after several flights to horrendous heat from a heatwave, and staff made sure guests were hydrated with water bottles passed out and cold water in the lobby. Rooms were spacious, attractive, with yummy comfy beds. Food choices are limited if you don't have a car, but there are a number of restaurants nearby. A great place and a great stay!
Staff and facilities are excellent. Clean and comfortable room and bed. Would definitely recommend this property to anyone! The breakfast selection was fabulous and the service was friendly and very helpful. Great convention center available for large groups. Good family atmosphere, also.
I have to say our room was the cleanest we have experienced at any hotel in a really long time. The pool was well kept and lots of towels were available. There were even 2 hot tubs and quite a few lounge chairs. There is even a clock that can be seen from the pool which is a huge help when trying to manage busy holiday schedules. We loved the room set-up with a fridge, microwave, and sink area with room to store our stuff. There was also a mirror above the sink in the fridge area along with another plug to facilitate more than one person getting ready with a mirror at one time. The internet was easy to use on all of our devices and worked well. Parking was available even at night. We definitely will stay here again. The hotel is about a 20 minute drive to Tuacahan and close to restaurants and an I-15 exit. We didn't have a chance to eat the breakfast but I LOVED that the breakfast hours were long enough to accommodate most schedules. Check in was fast and so was check-out.
We love to stay at the Abbey Inn whenever we are in St George. The rooms are beautifully decorated and clean. The full hot breakfast is as good as any restaurant. The is a pool and exercise room but we've never had time to use either. Parking is ample. I like that the doors to the rooms are inside. Easy on, easy off the interstate. Staff is friendly and helpful.
The staff was very helpful. Great facility with clean rooms and a great night sleep. The television reception was a little rough. Not sure if it was the equipment or cable reception. All in all, it is a great place to stay. Breakfast was amazing!!
This is a great hotel! The beds are comfortable and the staff is super friendly. The breakfast is fantastic and offers a great variety. There was even a staff member making omelettes! The rooms have Bath and Body works shampoo, conditioner, and lotion which is a nice touch!
I always stay here when passing through. This property has one of the best breakfast around, the internet works good and the place is well kept. Check in and out are smooth and there us usually more than one desk clerk to help out.
The room was clean and the hot breakfast was very good. The AC has a digital screen so you don't have to guess the setting. The hotel needs to donate some of the older towels to charity because they were not soft. The TV signal sucked, but I wasn't in St. George to watch TV. The pool has a wading area for young kids which was perfect for my grandkids.
Highly recommend this hotel! Beautiful room, comfortable bed and very friendly and helpful staff! The hotel was completely book so the breakfast room was full, but the staff did an excellent job of keeping the food containers full and tables bused. Highly recommend!
This is one of the best places to stay anywhere. Service and amenities are the best. Can't beat the breakfast. Hotel was close to being full but the breakfast area is arranged in a manner that is very efficient and you still had hot food and was able to eat in a timely manner
We took advantage of their theater package. They got us great seat. The $65 seats were $61. Because of the the package the room was also discounted by 20%. The motel is off a short ways off I-15 (couldn't here the I-15 traffic) and on the road out to Tuacahn theater. We had a king size bed that was very comfortable-sleep like a rock. The included free breakfast was the best we have had at a Best Western. Included a custom egg station for fried eggs and omelets.
This is a very nice hotel. We were here for two one night stays at the start and end of a tour. On the first night we were on the first floor at the end of the main corridor adjacent to the end of the pool. While there was pool activity and noise did filter in, it did not stop me from falling asleep, so it was not too bad. The Wi-Fi was marginal to nothing in the room, but worked in the lobby. The breakfast buffet was good with lots of choices. We arrived late and left early so had little chance to see more. On the second stay, we arrived just after noon and they stored our bags until a room was ready. This room was on the second floor near the front and was much quieter. Also, the WiFi was excellent in this location.
We have stayed here many times and the staff is always friendly and helpful. We enjoy the quiet and the nice walk to breakfast. They offer discounts for various things so be sure to ask. Their weekday rates can't be beat :)
Enjoyed overall stay, but the breakfast was especially good with variety and quality of food. Service of employees at breakfast was also good. Pool area clean with plenty of towels. They did run out of large bathroom towels temporarily due to high occupancy. St George shuttle bus called SunTran stops right at hotel and goes downtown to historic St George area. Use the Riverside route. Schedule is on their website. If you need a car, reserve ahead of time. Recommend Enterprise. Budget gave me reservation which I confirmation, walked two miles, and they told me no cars... they had to serve other customers who has early reserved. DON'T use Budget!!!
That 'Plus' at the end of the name makes all the difference. Really good breakfast selection that I consider above average for hot breakfasts. Pool was nice, especially on a hot day. Covered spa was also nice and relaxing. Very close to the Interstate and many restaurants. We used it as a stopping point between a long day at Zion National Park and Las Vegas.
Very good stay at a great place. I t says I need to lengthen this out to two hundred characters. So to lengthen it out I am going to say the same thing. It is a very good place with excellent staff. When I stay in St George, It will always be at the Abbey. They take good care of their customers.
Loved the Abbey Inn - very comfortable room. My husband is handicap & they were very accommodating to him by giving us a room very close to entrance. The breakfast is totally the best---a great variety and a big plus was the omlets that you can pick out and watch being cooked.
The staff were fantastic! Breakfast was great. Rooms were clean. Great location, close to the freeway and everything in St. George. I do wish there were more blankets of the beds. The beds were quite firm... I actually had a hard time sleeping because of it.
Incredible! Staff was friendly,he lplfulThey knew their area the best routes to take places to eat,etc Amenities were excellent.I would applaud the young women at the front desk.We were tired,hot and ready to relax and they made registration quick and accurate.
This property is being remodeled and it is pretty modern, with nice pool area and good full breakfast. The room was good sized. Good bathroom. Beds were OK and the only big issue was the AC didn't seem to work with the wall controls. Construction in our suite wasn't quite done, missing baseboards and a loose electrical plate. The staff was friendly, many wearing Trainee nametags.
Thank you for staying at the Best Western Abbey Inn in one of our family suites. Thank you for your understanding while we are going through this extensive remodel and for providing feedback on how we can improve for the future. It's great to hear that our staff were friendly and ready to assist where possible. We hope to have the remodel complete and to welcome you back again in the future.
Last night of a long trip, and it was one of the best. The room wasn't exceptional, but was quiet, clean, and comfortable. The fitness room and pool were both good. Slow computers in the business center, though. One big positive was a very helpful front desk staff. A second was the breakfast -- best one on the trip. Big selection, and there was even a chance to have homemade while-you-wait omelets with whatever ingredients we chose. The breakfast staff even came by asking if we needed more juice or coffee, and took plates that we were done with. Good location in the center of St. George as well.
Thank you for choosing the Best Western Abbey Inn on the last night of your road trip. It's great to hear that our staff were able to leave such a favorable impression. Also, thank you for your feedback on how we can improve for the future. We really do appreciate our guests for letting us know how we can make their stay exceptional for the future. We hope to welcome you back again soon.
Rates are very comparable with other hotels. The breakfast that is included is outstanding, The hotel staff is very accommodating. Nice 42 inch TV in room as well as internet. Room has iron and ironing board in closet. Shampoo and conditioner are located in shower in individual containers. Plenty of towels. Comfortable beds. Coffee pot, sink and refrigerator are in each room.
Thank you for staying at the Best Western Abbey Inn and for sharing your experience. We always enjoy hearing from our guests. It's great to know that you enjoyed the hotel, amenities, and service. We are very proud of our team and operation and are thrilled that you enjoyed your stay.
The room was clean and breakfast was OK. It is popular with bus tours. The staff is friendly. The decor is tacky in the new building. It is too far to walk to the downtown area - a $9 taxi ride. Basically it is an OK place to spend the night when you just passing through town.
Dear JLG3000, Thank you for taking the time to review is we truly appreciate it. We are so sorry to hear that we did not exceed your expectations. Truly we hope to exceed each and everyone's expectations while staying with us. If you would like to discuss your stay any further please feel free to call us we always enjoy hearing from our guests. Warmest Regards, Malea P Director of Guest Services
Stopped here after long day in Zion National Park. Very friendly staff; accommodations made without hesitation. Room was clean and comfortable. Complimentary breakfast was extremely good - omelets available made to order and, upon request, even had eggs made to order. Would go there again.
I booked this hotel a few months before needing it and I was impressed to receive a call from Josh, the manager, informing me that the room I booked was going to be in the process of renovation while we were there. He kindly offered me the exact same type of room at a discount (this new room wouldn't have the jetted tub but that was not a big deal, especially since I had no idea the room I reserved even had a jetted tub.) For some reason, I had thought this was going to be a 2-room suite, with 2 queens and a sleeper sofa but it turned out to be a 1 room suite with the sofa in a little added-on alcove. The room was plenty big, though, and it seems the whole hotel is under a renovation. Brand new carpets everywhere, new furniture, granite counter tops. Some of the decor seemed a little over the top IMO: chandeliers everywhere, heavy wood furniture, fleur-de-lis on the wallpaper and carpeting. Let's just say Liberace would have been in heaven! And at first we were impressed, but if we looked more closely at this brand-new, expensive-looking decor, we saw it was cheap: crooked lamp shades barely hanging onto the lamp, lamps wobbling on the table, the shower handle was loose and looked like it had been reused from the old decor. All of that can be easily overlooked, though. Our first room keys didn't work. I happened to bump into a very friendly employee (they were all very friendly!) on my way back down to get new ones. She let us in and told us sometimes it takes a few minutes for the room door to catch up with what the room key says. Well, half an hour later, they still didn't work so I went to the front desk to get new ones. She read them through and said one was not assigned to anything and one was for a different room so she gave me new ones. We had room 386, which is a family suite in the separate building next to the main one. This hotel is huge and the outdoor pool looked nice but was very crowded. Before bed, I was prepared to give this 5 stars, but after all of us got no sleep, I felt 4 stars was more appropriate. We had just been on vacation and this was our last stop on the way home and of all the hotels we had been in, this was the worst night's sleep we'd gotten. The beds were so bouncy and seemed old and squeaky. Every time my daughter rolled over in her sofa bed, we heard it and she says it was very uncomfortable. The pillows sucked and the walls are paper thin--why can't guests coming in late be quiet??? 10:30 PM and we heard them all fighting over the shower. 1 AM and they're all in there chatting away. Be courteous, people!! Be assured, when we went down to breakfast the next morning at 6 AM, we made sure to be not so quiet as we passed their door. Breakfast was awesome! No danishes here! Hot foods-scrambled eggs, oatmeal, grits, yogurt bar, all kinds of awesome stuff! And they come clear your dishes for you! We'd probably stay there again if need-be but we'd hope for better neighbors.
Lovely room, fantastic breakfast. Great pool and covered spa. Tons of staff visible -- how does this hotel do it? I don't know, but I'm thrilled they do. Micro, fridge, coffeemaker in room. Wifi available in room with a password; no additional charge. Coin-op laundry available (a real boon for travelers). Ample parking, much of it visible from your room, which we appreciate.
The room was excellent. We had a refrigerator and microwave in the room and a full breakfast was included in the morning. The staff was very friendly and accommodating. The facilities were very clean and my sister said this was one of the best places she had ever stayed.
The facility was really nice. The service by staff was great. The room was exceptionally clean and comfortable. They had a hot breakfast which was better than any we had elsewhere. The Best Western Abbey Inn is a great place to stay.
The hotel was relatively affordable and was definitely well taken care of. The rooms were excellent and had everything that me and my father needed. Great recommendation for st george utah. Location was great and the complimentary breakfast was delicious, even had omelets.
Overall the trip was relaxing and fun. The Bed was not as nice as i had before with my stay at Best Western. Although the staff was extremely nice and over the top helpful. This location is amazing and centralized to everything you would need. I definitely recommend staying in this Hotel!
Consistent quality with superior staff, from front desk to housekeeping. For all hotels and motels, please someone make rm entry doors that close without causing them to slam shut. Guests are constantly being woken up.
Wonderful staff and excellent room. Breakfast was comprehensive and well presented. Great stay, would recommend it to others. Hotel was extremely well maintained. The ONLY drawback was the ice machine. Only one available in our building and it was on the second floor of a three story structure.
Excellent staff, service and amenities. You'd be crazy to consider staying anywhere else. The rooms are in excellent condition, the free breakfast was out of this world. Who else has a cook preparing omlets to order for the guests. Also had a great selection of breakfast items. Only thing that could make this better would be to offer a free lunch too! Great staff and great service, I'll definitely be back.
We arrived at the hotel in the late afternoon after driving from Idaho Falls. The staff was very cordial and informative as to where we could fuel up and enjoy a good dinner. They were right on both counts. Bed was very comfortable, room was clean and good access to the parking lot. Our stay was very quiet. This is our second time at this location. There will be many more in the future.
Best Western is usually a very good choice in every location. This Abbey Inn in ST. George was especially comfortable, and the staff was especially helpful right from the moment of booking the reservation.
Thank you for staying at the Best Western Abbey Inn. We are glad you found us and enjoyed your stay, especially the service. It's always nice for us to hear how we are doing. Thanks for taking the time to share.
Loved it here, was very satisfied with the hotel. It's true breakfast is amazing! Early or late morning, they keep it fresh and hot. Even my picky toddler enjoyed the food. The pool was fun, and hotel room was perfect. It has A sink which was nice, a fridge/freezer and a microwave. The beds were comfortable. No problems with TV or cooler/ac it was perfect even for a pregnant woman like myself. The one and only thing I'd have to complain about was we were staying there at the same time a group of students were and they "partied" until late. The unfortunate part is they placed is in the middle of all their rooms so we could hear everything they'd slam doors turn music on, yell, run down hallways etc. and it was unfortunate given our daughter is a toddler and was trying to sleep. And we had early mornings planned. I never called the front desk about it given that we were only there for a short time and didn't want to go through the hassle of switching rooms. But wasn't very smart to place a family with small kids in the middle of a college party...
Thank you for staying at the Best Western Plus Abbey Inn and for sharing your experience. Your feedback is really appreciated. I am sorry that your evening was disrupted by noisy neighbors. It certainly is something we can be more aware of and will be reviewing as a team. Thank you for letting us know. We are thrilled you enjoyed the rest of your stay, the breakfast, and amenities. We hope to have you back again soon.
This is the place we always choose when staying in St. George Utah on our way to and from Arizona. The staff is always very welcoming and cheerful. The breakfast is the BEST that we have encountered at a Best Western or any hotels for that matter. We wish we could take this hotel with us on our travels ... it's the BEST! It is also very well situated, close to many restaurants and shopping opportunities. The Brick Oven is our place of choice for a nice quiet/quick and good supper!
Thank you for returning to the Best Western Plus Abbey Inn and for sharing your experience. We are delighted to hear how you enjoy the service, breakfast, and all the little things that make the Abbey Inn unique. While you may not be able to take us with you, we hope you will stay with us often and perhaps visit our sister properties in Cedar City and now Kingman, Arizona.
As always, Malea Perez went above and beyond to ensure we had a positive experience. She always greets us by name upon our arrival. She assisted the other desk clerk with the corporate check-in process which made our check-in process much quicker and painless. She is the reason we request this hotel through Intermountain Healthcare when we come to St George for business. The hotel is very clean, the staff are great and the breakfast is always good.
I planned a trip out to Zion at the last minute and this hotel was available for 2 of the 4 days of my trip. After reading previous reviews, I was expecting a little more. I thought this hotel was just average. Maybe if I had kids and planned on being at the pool all day, I would've given it better reviews. The pool area looked nice but I did not use it for my trip. The breakfast buffet was very nice and had a good variety, but it was very crowded and we had to wait for a table. The food staff was very accommodating though. Our room was located near a side exit and the security lock, where you have to insert your room key to open the door, did not work. The door was basically unlocked all the time.
Since many of the smaller towns had little to offer, we went big for St. George. The registration clerk asked why we needed such a large 2-queen suite for only two people, but it was worth it as the price was very reasonable for the size. The larger suites were in a separate building (we had room 384). This building was in the process of being remodeled, and our room was beautifully decorated in all new interior and furnishings. The hotel is in a great location, the town is just beautiful, and there are lots of nearby parks and restaurants to visit. The breakfast area was large, but the food was so-so. A fairly large pool area and extremely comfortable accommodations made for a welcoming stay.
Room & bathroom are so spacious and so clean (actually clean, not just surface clean). The staff is so helpful and so pleasant. Breakfast is out of this world. I have never experienced a complimentary breakfast of this level...truly above and beyond.
I stay at the Best Western Plus Abbey several times a year. It is consistently clean and comfortable. Much care is taken on keeping everything working and up to date. The reception staff are always friendly and helpful while making all guests feel welcome and appreciated. The breakfast is a home cooked and delicious way to start the day. It's a great place for meetings, as well as, a vacation place for the whole family. Keep up the good work!
Dear canmarto, Thank you so much!!!! Thanks for being a part of our extended family, thanks for noticing the small things that we do to ensure that you receive a "home away from home" experience. That is our goal and our mission statement, we really strive in ensuring that all of our guests have the same experience each time. Thank you for the kind review and rating we really appreciate it. Thank you for always returning to us and allowing us to serve you and your family. Warmest Regards, Malea P. Director of Guest Services
Excellent room, great breakfast with made to order omelets and lots of fresh fruit. Hotel was very clean, centrally located, with lots of parking available. I would stay here again when if we are in that area.
Dear Charles M, Thank you so much for the kind review and 5 star rating, we really appreciate it!!! We are truly pleased that you enjoyed your stay with us. We love hearing about our guests experiences while staying with us. We do hope that anytime you are in the area you give us another opportunity to exceed your expectations. Let us know if you plan on coming through this way again we would love to assist you in making your reservations. Warmest Regards, Malea P. Director of Guest Services
What a delightful place to stay! The staff went out of their way to be friendly, offer help, make certain the beautifully decorated and generously sized room was clean and well-supplied with all we needed. The breakfast buffet was the best we'd seen our entire trip! We plan on staying here whenever possible!
Dear Deborah W, Thank you so much for the wonderful review, we are so glad that you enjoyed your stay with us!!! Thank you for sharing your experience we truly do appreciate it!!! We are so glad to hear that you plan on staying with us whenever possible, that's GREAT NEWS!!!! We would love to have you stay with us ANYTIME!!! Give us a call the next time you plan on returning to the area. Warmest Regards, Malea P Director of Guest Services
The handicapped room was not in compliance with ADA and we will not stay there again. There is no excuse for this type of room that is completely inadequate, since ADA was passed over twenty years ago.
Dear Tom, We are so sorry to hear that we did not exceed your expectations, that is never our intention. We do hope that you choose to stay with us again in the future. Perhaps we can prepare a different room for you that is better suitable for your needs for future stays. We appreciate that you took the time to share your experience. If you would like to speak to us regarding your recent stay please feel free to contact me at anytime. Best Regards, Malea P Director of Guest Services
From making our reservations to check in to the stay, and checking out, staff provided the best accommodations with professionalism, friendliness, and care. Making reservations at BW Plus Abbey Inn directly was easy and the staff ensured price and dates and asked if there was anything else they could assist with. At check in we were greeted in a friendly and professional manner. During the stay, we would be acknowledge with a good morning or other friendly manner. Staff was very concerned that our stay was a good experience and it was. At check out, we were thanked for staying at BW Plus Abbey Inn and given a friendly send off. We could sum this up as being Pampered. It was nice.
We stayed 3 nights and enjoyed every one of them. The breakfasts were well done, even omelets to order on the first morning. Other dishes were not the average ho hum free breakfast. Our room was spacious and comfortable. Great toiletries, and very clean. Bed was super comfortable. I highly recommend this hotel. It was an excellent value
Of the four Best Western Hotels we visited this trip, this one was by far the best in service, staff and breakfast. We could only wish that they were all as good. We recommend it highly. The others were also "Plus" but this one deserves honorable mention. The breakfast in particular was miles better than the others.
This hotel is conveniently located just off the freeway in St George, Utah. It was clean and had a working refrigerator and microwave in the room. The breakfast buffet was awesome! Real eggs, bacon, sausage, biscuits, waffles, fruit, cereal, etc. and all served in a breakfast room that actually had enough room for many people to sit! Check in and check out was super easy.
Very nice, very comfortable, clean, and all close to Zion National Park. The hotel is located near several great restaurants, has a very nice outdoor pool, and any other amenities needed. Their free brekfast is very good.
Dear Bryan T, Thank you for taking the time to rate and review our property, we appreciate that you shared your experience with us, we are pleased to hear that you enjoyed your stay. Let us know the next time you plan on returning to the area we would love to have you stay with us again. Warmest Regards, Malea P Director of Guest Services
this room was very uncomfortable to stay in. a/c and heat did not work. electrical outlet did not work. toilet barely flushed. control valve in shower was hard to use. nightstand light flickered on and off. door did not close properly.
Dear Derek C, We regret to hear that you did not enjoy your stay with us. I we apologize that we were unable to exceed your expectations. That is never our intention. If you would like to discuss this any further please don't hesitate to give us a call. Any time if the day there is someone available to assist you. We appreciate that you took the time to share your experience. Best Regards, Malea P Director of Guest Services
We stayed at the Best Western Abbey Inn for 1 night each on either end of a 6 day hiking trip since it was the pick up/ drop off point. It was a typical chain hotel. The hotel was clean and had everything we needed for our stay at an affordable price. We would stay here again. Pros: Nice pool, Large included buffet breakfast (starts at 6am which is nice for those that need an early start), Room had a small refrigerator and sink which might be helpful for those on longer stays Cons: Hotel is a bit further from downtown St George where there is a better variety of restaurants and shopping. This will not be a problem for those with a car. (We walked to/from and didn't find it a bother, but we don't mind a longer walk.)
Dear Elizabeth B, We appreciate that you took the time to share your experience with us. It means a lot. Thank you for staying with us at the beginning of your trek and for your return as well. We are so pleased to hear you enjoyed your stay. Hopefully we can have you stay with us again in the future, give us a call anytime. Best Regards, Malea P Director of Guest Services
Extremely clean hotel/room. The kitchenette was a welcome surprise. Nice to have an extra sink. Having a clothes line in the bathroom came in handy to dry swim suits. My wife especially liked the heat lamp in the shower area. I liked the sanitized tv remote. The pool was heated and was a welcome luxury after a long day of hiking in Zion. Breakfast was exceptional. Having an excellent selection that included an omelette station. This place was like being in a restaurant with real china, silverware, and a wait staff. They even had two tv's. One on the left tuned to CNN the one on the right to Fox News. (Clever). I hope we travel to St. George again, just to stay at this hotel.
Dear Woodworker1196, Thank you so much for your review!!! We really do appreciate it!!! We really enjoy hearing about your stay and we have to admit we love hearing that our special touches don't go unnoticed. It helps us to know we are on the right track. Thanks again, hopefully we get to see you again soon. Warmest Regards, Malea P Director of Guest Services
What a great hotel! The reception desk staff was beyond nice. The room is spacious with a microwave, a sink, a/c, a desk, an bench, a mirrored closer, a refrigerator, a winged-back chair abd foot stool, and a hair dryer(A pretty decent one, not the ones that try to fry your hair) and a flat screen along with all the other basic amenities. It is just off the main road, really close to I-15. It is also a very lovely brick building unlike most of the orange buildings in St. George. I also saw an outdoor pool around back. The room is immaculate as well as the bathroom. It will definitely be returning to this location
Dear Heather G, We are so pleased to hear that you enjoyed your stay with us!!! Thank you so much for taking the time to share your experience with us. We really appreciate it. We are also really pleased to hear that you plan on returning to us in the future. Give us a call anytime you are in the area we would love to have you again. Warmest Regards, Malea P. Director of Guest Services
We recently spent 6 days here while we enjoied golf and hiking. The hotel staff was great. The front desk people were always friendly and knowledgeable when asked for directions or suggestions. When we made reservations, the hotel arranged a "stay and play" package for the golf courses we requested. Even the golf course people said they liked working with the people from The Abbey because they knew what they were doing. The full breakfast in the morning was always fresh, hot and had a good selection. We really enjoyed the pool and the spa. The housekeeping was outstanding! It was a convenient location with easy of and on to I-15. We would return here in a heartbeat.
Excellent facility with clean, comfortable rooms. Friendly staff with great breakfast. I would recommend the Abby Inn to everyone. Easy access to freeway and close to convention centers. Plenty of dining choices within a short distance.
We only stayed one night but the pool was great!! My 5yo and 13yo and I loved it! No complaints. The front desk staff was very friendly and the breakfast was impressive! We stayed around spring break time so it literally was the last hotel room in the town! Make sure you book early!
Dear JosieW, Thank you so much for sharing your experience with us, we truly appreciate the time you took to do so. The pool is a lot of fun, I don't blame the kids for loving it. We do tend to be rather busy during spring break, so I am happy that you were able to stay with us during such a busy time. Our Tuacahn season is finally approaching, give us a call and let us tell you about our discounted Tuacahn packages, its lots of fun for the whole family. Best Regards, Malea P Director of Guest Services
This was a great hotel for the cost. The staff was very friendly, the room was clean, and the air conditioner was on and the room was at a good temperature when we showed up. Thank you Abby Inn/BW for a great place to stay.
Dear Owen P, So glad to hear that you had a nice stay!! Thanks for sharing your experience with us, we really appreciate the time you took to do so. We do hope to see you again in the future, let us know the next time you plan on returning to the area. We would love to assist you in making your reservations. Give us a call anytime. Warmest Regards, Malea P Director of Guest Services
The person at the front desk was in training. We were checking in late 8:00 PM - I asked for what type of special rates they had, AAA, ARP, etc and she was not too helpful. But a manager was nearby and she got involved and got me a much better rate. It was in a wing that was being renovated, but they were done working for the day and we would be gone before they started the next morning. I good solid hotel. The decor was a little over the top - too flashy for my taste. Lot of glitz and glam. But the room was spacious - a king suite. The bed was only fair, but everything else was nice. The breakfast was included and it was very good with a wide variety of choices. I would stay there again.
Dear Rick118, Thank you for taking the time to share your experience with us, we greatly appreciate it. I am so glad that we were able to assist you with a better rate, we know our guests are looking for great affordable value for their hard earned money. I am so glad that your were able to stay in one of our premier suites in our South Tower, they are very luxurious rooms. I am pleased to hear that you would stay with us again. Give us a call the next time you plan on returning to the area. Best Regards, Malea P Director of Guest Services
We only stayed one night as we were driving thru. The hotel was beautiful inside and out. Staff was very friendly. Pool was warm and clean. Breakfast was so good my kids kept asking "this is really free???" We got made to order omelets that were delicious. There were so many options for breakfast. Room was beautiful and clean. It was so wonderful that instead of driving straight thru all the way home we might split up the drive and stay again on the way home. Perfect in every way. Thanks!!
We stayed at Best Western Plus Abbey Inn for two nights. I have to praise the customer service agents at the counter, starting with Mercedes. They are polite and efficient. I had made some requests when I booked the reservation and they mentioned them and provided them, as well. The room was very comfortable including the bed. We slept so well both evenings. The bath tub was larger than a normal size tub which was a surprise. The breakfast had more items than one could imagine, including eggs, potatoes and omelettes. My only suggestion would be to please make the Seattle's best coffee stronger. I found it very weak both days. Good way to save money but I ended up going to McDonald's after we checked out for a bolder cup. Today we were checked out by a lady who was so accommodating with us, as well as with an elderly couple....but I didn't catch her name. I would always stay here when I visit St. George.
This hotel is great! We stay there often. The beds are so very comfortable. The staff is helpful and all are so very nice. We love our room, which is very comfortable to live in. Breakfast is the best of any of the Best Westerns we have stayed in. We would recommend this to anyone wanting to stay in St. George.
Our stay was very nice, room clean and fresh. We will certainly be back. Our breakfast experience was out of the ordinary for a "quick hotel breakfast". The attendant kept the area fresh, clean and inviting. We were impressed with every aspect of the stay.
Exceptionally spacious room with seating area and full desk. Comfortable bed but hated the fat, foam pillows. Horrible! One of the best breakfast buffets ever with everything from grits to waffles, steel cut oatmeal with all the "trimmings," yogurt bar, eggs, breakfast meats, breads... All fresh! Highly recommended.
Outstanding employees. Facility was very nice and the room decor to everything was working. Breakfast with all its variety of items was SUPER. As we travel between Colorado and the West Coast definitely will make this one of our overnight stops and maybe longer - plus highly recommend to our friends.
We don't typically love the big mid-level hotel chains, but we were happy with our stay here. The rooms were spacious, well updated and very clean. Loved the black washcloth for makeup removal and the many efforts to conserve resources (reusing towels, sheets, etc.). Loved the big free breakfast. We had a major plumping issue, but the manager was very responsive and took care of the matter immediately. We know they were probably overbooked due to the Ironman triathlon in town that weekend, but they moved us to another room without delay. We appreciate the quick problem solving. Our only complaint was the lack of restaurants within walking distance. But otherwise, very happy with our stay!
Dear Larissa R, We are so pleased that you enjoyed your stay!!! Thank you for sharing your experience with us!!!!! We are into conserving resources so thank you so much for noticing our efforts!!! Every little bit does make a difference and helps. I am so glad to hear that we were able to resolve the plumbing issue during your stay. Thanks again for the review. Give us a call the next time you are in the area, we would love to have you stay with us again!!! Warmest Regards, Malea P. Director of Guest Services
We had a quick, efficient check-in and check-out. The room and bathroom were very clean. The room was on the third floor with a view of the swimming pool area. The air conditioner/heating unit worked well and was pretty quiet. The room had 2 queen-size beds whose mattresses were a bit too soft for my liking. The breakfast had a remarkable range of choices: scrambled eggs, bacon, biscuits and gravy, blueberry pancakes, waffles, oatmeal, grits, fried potatoes, bagels and other breads, various juices, coffee and tea. But here was the cherry on top: they had an attendant in the breakfast room making omelets to order....that was a first for me. It was most excellent. Now for a few minor aggravations: the bath towels were very rough in texture (not sure why), the computers in the business center were very slow, there was no list of television channels in the room, and there was no ceiling fan in the bathroom (just a timer for the ceiling heat lamp).
Dear Forester67, We appreciate that you took the time to review us, it means a great deal to us. We are very sorry to hear that we did not thoroughly exceed your expectations, I do hope that you were able to discuss your concerns with one of our guest service representatives before you left us, we are always willing to do whatever it takes in assisting our guests with any questions or concerns. Please feel free to contact us at any time. We do hope to see you again in the future. Warmest Regards, Malea P. Director of Guest Services
There are several Best Western hotel is St. George and this one is definitely the best choice. The breakfast was the best, by far, of any free breakfast that I have ever encountered. Make-to-order omelets were often available. The hotel has easy access to the freeway and so driving up to Zion park for day hikes was easy. I wish the rest of the country functioned as well as this hotel. Trailblazer
Dear Kathryn W. Thank you so much for such a thoughtful review, and all of the nice compliments!!!! We truly appreciate it!!! We are very fond of our sister properties, but we are so grateful you chose to stay with us and share your experience. We are very pleased that you had an enjoyable stay. And all was convenient. Give us a call the next time you plan on traveling this way, we have a lot of ideas to keep the whole family entertained. Warmest Regards, Malea P. Director of Guest Services
Recently stayed at the Best Western Abbey Inn in St. George and it was a nice experience. The staff was helpful, rooms were nice, and there was a great breakfast that is included in the price of the room. Internet was a little slow. Would recommend and plan on staying there again in the future.
Dear Adam R, Thank you for the 5 star review!!!!! That is fantastic!!! and thank you so much for allowing us to serve you. Thank you for the recommendation it is truly appreciated!!! And we are extremely pleased that you plan on staying again in the future. We look forward to having you stay with us again!!! Give us a call and let us tell you about our discounted package deals on golf and our Tuacahn outdoor amphitheater. Warmest Regards, Malea P Director of Guest Services
Best breakfast, tremendous staff. A place that really cares about their guests! I would recommend this place to any age group. We had absolutely no problems with the room, food or anything else at the inn.
Dear Msjetster, Our staff wouldn't be half as tremendous without wonderful guests as yourself!!!! We REALLY do care about our guests. We really appreciate the time you spent writing a review. Thank you SOOOO much!!!! Thank you for sharing your experience with us, we really enjoy hearing your feedback. Give us a call the next time you are in the area. We have fun packages for our guests, starting with golf, and of course our long awaited Tuacahn season is finally approaching us. Give us a call we would love to tell you about our discounts. Warmest Regards, Malea P. Director of Guest Services
Positives- good quality motel for short stays, good value. Breakfast cooked rather tan heating pre packaged product. Staff friendly. Negatives - none Good hotel to use o/n or as a base, if visiting Zion stay in st George rather than near national park. State park with lava tubes worth a visit
Great place to stay. I was there for three nights.. Nice clean room with comfortable beds. The breakfeast staff were very nice and helpful. They have a good hot breakfast. The first night they had an omelet station, it was delicious. I wish they did that more often though. The breakfast is missing one thing though, A fruit bowl!!! I did ask for a banana though and was kindly given one :) thanks!!
Dear Franciekoko, Thank you for taking the time to share your experience with us. We truly appreciate it. I have to agree the breakfast is pretty great. And the quality of your stay means a great deal to us, we are pleased that you enjoyed your time here. Give us a call the next time you are in the area we would love to have you stay with us again. Best Regards, Malea P Director of Guest Services
Very nice hotel and a great value, good breakfast and the staff always greets you with a hello and a smile. I would recommend this hotel either for business or pleasure. I have stayed many times and the experience is good. I think the value is outstanding.
Dear Jim W, Your are so kind thank you for your kind review!!!! We genuinely appreciate it!!! Jim we love having you stay with us....thanks for continuing to return to us when you are here on business or personal trips, And the recommendation we appreciate it. Thanks again, we will see you again soon!!!! Warmest Regards, Malea P. Director of Guest Services
I recommend this hotel to anyone who is visiting St. George. It is clean, attractive, and the staff could not have been more helpful. The breakfast is excellent, offering a diversity of items. The hit, for me, was the omlets -- made to order with a good choice of fillings.
Dear Douglas S, Wow!!! Thank you so much for the kind review!!! We truly appreciate that you took the time to share your experience with us. It really means a great deal to us. We are so glad that you had a memorable experience, we would love to have you return and stay with us again, please don't hesitate to give us a call anytime you plan on returning to the area. Best Regards, Malea P. Director of Guest Services
It was a delightful experience from check-in to check-out. The front desk help were very professional and accommodating. The rooms were clean and comfortable. We used the swimming pool and the hot tub. The hotel was easily accessible from the interstate. The front desk personnel gave good directions to eating establishments and places of interest.
Dear Randy B. We are so glad to hear that you enjoyed your stay with us. Thanks for sharing your experience with us, we truly appreciate it. We hope that we get to see you again sometime in the future, give us a call the next time you plan on visiting St. George. Best Regards, Malea P. Director of Guest Services
We were looking for a hotel close to the airport but yet not too far away from ZION NP. This hotel fit our requirements correctly. Comfortably located 20mins from SGU airport and 1 hr away from ZION Np. We got a room facing the pool and a nice view of distant mountains. On an early chilly morning the spa is a blessing. They have continental breakfast but a nice variety of fruits. Love the attention showed by the staff through out the stay.
Dear TECHMONSTER, Thank you so much for your rating and review on TripAdvisor. 5 Stars, that's GREAT!!! We really appreciate it. We love hearing about our guest's experiences and receiving feedback. We are conveniently located to all the good STUFF I have to agree. We are so glad that your stay was comfortable, and that you would definitely stay with us again. We definitely would love having you with us again. When making your next reservation with us, don't hesitate to give us a call directly, we as well offer AAA rates and by doing so, we can ensure that you receive a top floor room to make your stay even more enjoyable. Best Regards, Malea P. Director of Guest Services
We came to St. George with our whole extended family for a wedding and the hotel was wonderful! Great room, great breakfast, great people! The hotel was clean and well kept, the pool area was nice and clean, plenty of towels every time we were there. The internet was adequate but not as fast as I would have liked, we could not stream movies but it was fast enough for general surfing and email. I will stay there again! It was more expensive than I am used to but I think it is more because of the area than the hotel.
Dear PatrickcC9121MR, Thank you for taking the time to rate and review us on TripAdvisor. It means a great deal to us. It assists us in ensuring that we are meeting all of our guest's needs and expectations. We are so pleased you enjoyed your stay with us, and that the whole family was able to stay as well. We thoroughly enjoy each and every one of our guests. We like to think of our guests as our family, and fulfilling our commitment to making this your home away from home. Every person that walks through our door is part of our extended Best Western family. We have a great team here at the Abbey Inn and we are all in mutual agreement that we LOVE our guests. We do our best to make sure that each of our guests has a memorable and enjoyable experience. We look forward to seeing you again soon. Best Regards, Malea P. Director of Guest Services
I traveled to St George with 70 other ladies for Green Valley Baptist Church's Ladies Retreat. We had our event and stayed at the Abbey Inn. They were great! The rooms were clean and maintained nicely. The staff was exceptional! A big "Way to Go" to Jon and his staff. They were excellent and took great care of us. The breakfast was hot and we had great choices. I would highly recommend them for a retreat or conference or just a family stay. You will not be disappointed.
Dear 865Lynn3612, We loved having you here for your retreat, it was a lot of fun. We really enjoy our guests and we are really glad that you enjoyed your stay with us, thank you so much for the GREAT review we truly appreciate it. Hopefully we don't have to wait to see you again for your next ladies retreat. Give us a call the next time you are in the area we would love to have you stay with us anytime!!! Best Regards, Malea P. Director of Guest Services
overall the hotel was very good, the staff friendly and helpful. we were pleased that they catered for coeliacs by providing gluten free bread on request, but the only negative was that breakfast was very busy, the staff struggled to keep up with everything but the hotel was very busy so i guess it was ok. Overall we would happily stay there but if bust would take the precaution of going to breakfast early - hopefully before the crowds
Dear Scroot, We really appreciate that you took the time to share your experience with us. It means a great deal to us here at the Abbey Inn. I am sorry to hear that your experience during breakfast didn't exceed your expectations. That most certainly is never our intent, we often do get busy, and our goal is that all of our guests leave without any negative experiences. I do hope that we can have you stay with again in the future. Our Guest Service Representatives are always willing to assist in any way possible if ever you would like to call down before breakfast to find out if its busy or other suggestions to avoid having to wait for seating for breakfast. Give us a call the next time you are in the area we would love to assist you in making your reservations. Malea P. Director of Guest Services
The value here is wonderful. For how little I paid, I received a great stay! The staff was amazing, they really went out of their way to be friendly and helpful. The only drawback was the WiFi--it was very slow. However, the rest of the stay was top notch! It's been 18 months since my last stay here, and they did a great job with the renovations.
Dear Kirsten B. Thank you so much for sharing your experience with us, we love hearing about all of our guests experiences. I am sorry to hear that the WiFi was slow during your stay, we appreciate you bringing that to our attention. We will be looking into that. We are very pleased that you enjoy our recent renovations as well. Thank you so much for your feed back. We look forward to seeing you again soon in the future. Best Regards, Malea P.
Check in was the most pleasant experience, super nice lady at counter. Town easy to get around and everyone we encountered were extremely friendly. We were told how good the breakfast was at check in, but it was beyond our expectations. Geed food and wonderful service.
I needed some help with an upcoming business presentation and the front desk staff were very helpful and accommodating! Went above and beyond regular service! I am usually a Marriott customer, but will certainly stay at the Abby Inn in St. George when the next time I am there for business.
This is an awesome hotel with great staff and a good location. The breakfast was delicious and the pool was great. The common areas are a little small for conference but the staff was very helpful. However, do not expect to use the internet as it is VERY slow!
A fabulous experience at this delightful hotel. Front desk was helpful with my error on my booking; was resolved to my satisfaction. Great rooms, great pool (heated) and hot tub (hot like a hot tub should be!). Absolutely loved our stay. Breakfast was delicious; it was quite crowded (Sunday morning) but it was tasty. I would love to return! Kids had a blast in the pool.
Staff was very helpful in every way. Rooms were clean. The conference room was made available to our group. Breakfast is a plus. Access to the Abbey is excellent from the interstate and just distant enough to eliminate freeway noise. We are always comfortable here and it is always our first choice.
We have stayed at the Abbey Inn, St. George, Utah, a couple of different times and have been happy with the friendly professional service we encountered through each stay. The room is very nice and the breakfast met our expectations. We will be happy to return in the future.
This was a very clean and nice place to stay. The staff were all pleasant, the place looked nice and the bed was comfortable. The breakfast was good and it was obvious that the staff was working hard to keep everything filled and clean.
I absolutely love the Abbey Inn of St George, Utah. My husband loves it too! The staff is wonderful. When my grandchildren stop by to visit they are treated so well. The staff brings out a treasure box for them to chose a small toy from. The lemon water at the front desk is very refreshing. There is not a better breakfast anywhere. Real Food!!! They come and clean up your plates, and they don't give you a dirty look when you go back for seconds. Only problem, they fill up quick, book in advance.
Every employee greeted you with a smile. The rooms were clean and comfortable. The breakfast has a good selection to chose from and is very good.The price was reasonable. The outdoor pool was warm. I would stay there again.
We hold our annual Treasurer's Conference at the Abbey Inn and are always so happy with the treatment we receive. They offer a great conference rate and the conference facilities are just right for our organization. I would highly recommend the Abbey Inn for your stay in St. George, Utah.
Great breakfast, lots of items to choose from. Room was really nice and clean. Beds were comfortable. Internet worked well, but seemed to be a bit slow. Service and location were great. Great choice for the price.
We stay here whenever we come to St. George. We love the free breakfast. They have a large breakfast area with lots of places to sit. Very good breakfast with a wide selection of quality breakfast foods. Our kids love the pool too.
Location was good on the west side of town. The breakfast was very well done hot and cold items and a good variety. Our king room was very comfortable. I especially liked the room arrangement. There was very little noise form the outside.
Dear jjtrip2015, We are glad to hear you enjoyed your stay with us! It helps us know what we are doing right and where we need to approve. Thank you for coming to stay with us! Please keep in mind anytime you visit St.George! Jordan P Assistant General Manager
Checked in to a family suite 2 queen size beds we opened the fridge to keep our snacks and drinks cold but the fridge wasn't working we pulled it out to find the plug was only half way in the outlet. I called the front desk to let them know about the problem they said that it could have been defrosted or the previous occupants unplugged it they never checked back to see if it was working or not. Now as for the beds the mattress on both beds were just worn out felt like I was sleeping in a hole so the next morning I checked the manufacturers tag and found that the mattress was manufactured on 02/01/2008 no wonder" it was eight years old. The place was just not clean carpets old and dirty hallways not vacuumed potato chips on the stairway. Lobby looked nice the breakfast was good they just need to update and clean the place.
Dear TRA2, Thank you for coming and stay with us! I am sorry to hear your stay with us was not as good as it could have been. Please note this is not a typical time for us. We are in the process of remodeling our south tower hallway and rooms and try to keep up on the construction dust, garbage. The carpets will be replaced this next week! We are very excited and hope you will enjoy them also when you come back. Please let us know next time you are coming back to town so you can see the finished look! Jordan P Assistant General Manager
It was a cold rainy blustery day as we headed to Zion. Our base camp was to be the Best Western Abbey Inn in St George. It turned to be a very comfortable place to relax and sleep after long days of driving and hiking. The front desk staff were friendly and efficient. Our room was comfortable and provided a clean respite from the outdoors. Nothing fancy but very well kept. The location was good; this is the closest big city to Zion; there are other towns that are closer but they have more limited resources. A full breakfast is included, a nice bonus to start the day. It includes the usual cereals and breads, but also bacon, scrambled eggs, biscuits and gravy, grits, potatoes. There was coffee, milk, and OJ. And a DIY waffle machine. Every item was kept well stocked. The room was well-appointed. The beds were comfy, and the AC/heater unit was a newer model and worked great. A microwave, coffee maker, and small fridge completed the room. A couple requests that would have been nice to have... There is no in-room safe. There is no in-room self-checkout. And the shampoo/soaps were from dispensers rather than individual bottles. Regardless, I would recommend and stay at the Abbey Inn again.
Dear G.S. I am sorry to hear your trip to Zion was not as could as it could have been. Unfortunately, during the spring they do get some of those spring showers. We are glad however your stay with us was "very comfortable!" We are also glad you enjoyed the great full hot breakfast. We try to make sure there is something for everyone! As you mentioned we are about 45 minutes away from Zion; St. George has lots of shopping, restaurants and fun things to do! We hope that you will come back again and see Zion when it is better weather. Please let us know if we can help with your hotel accommodations! Thanks Jordan P Assistant General Manager
I stayed one night before catching a flight. I usually wouldn't stay at a Best Western so I was a little hesitant but they had good reviews. I was pleasantly surprised. It was clean and the staff was very friendly. It was really a pretty nice place. And free WiFi!
Beautifully remodeled double queen suite was perfect for my 2 day business/pleasure trip. Staff was courteous and professional but also warm and friendly. Breakfast had a good variety and was tasty! I highly recommend staying here!
Dear Caren, We are so excited you were able to stay in our remodeled suite! We have already heard many excited comments about the new look. We are glad you like it also. Thank you for mentioning the staff. They try so hard every day to help make your stay perfect! Please let us know anytime you are coming back to St.George! Jordan P Assistant General Manager
The Easter Sunday we were there was like a bee hive(so busy). They kept the bar stocked, clean and were smiling the whole time. Very impressive !! fdoakad;ol dlsa ds;fdskds lkdsj dd s;lkds dsaldsja; a laak adsa;lkdsa fdlkdsa as sala sa lkds dslfjaodir ds dsa ;fdkdsa dslk fds
I would recommend this hotel. The rooms were clean, the staff helpful, and the breakfast great. I enjoyed having a heated pool as it was colder than expected. We will stay at this hotel again when we are in the area.
We had such a pleasant and relaxing getaway. The bed was so comfortable and we don't usually sleep well when we are staying at a hotel. I would highly recommend staying at Abbey Inn. The quality of food for breakfast is excellent.
Our stay was FANTASTIC! Milaea or Milanea needs special recognition from you. She was the head person at the desk the night we arrived on Friday, March 25. We discovered we had somehow made reservations at Cedar City, not St. George like we wanted. She found us a room at your great hotel there in St. George. We were very happy. We loved the room, the bed, the full breakfast, the kind and positive staff. Thanks so much! We used to go to Coral Best Western in St. George, but now we've discovered Abbey Inn. They should be the model for other motels. We look forward to returning soon. Vickie and Dewayne Dean
The breakfast choices each morning were excellent. There were several "healthy" choices as well as the traditional carb loaded breakfast choices which are sometimes okay after a long morning run! The staff is very attentive and professional.
This hotel is terribly outdated in it's decor. It is loud in its noise level due to thin walls. Only so-so room cleanliness. Worn carpet, tacky room fabrics, dismal bathroom. The fire alarm went off in one of our rooms for many hours in the middle of the night. The hotel offered advice on how to fix it and then a puny $20 refund for our troubles. We were totally disappointed in this hotel and I would never stay here again.
Dear MountainOceanGirl, I am sorry to hear you didn't have the best experience at our hotel. Yes, we are currently in the process of remodeling our south tower. We hope to be finished with our remodel in by the end of April. Unfortunately not all of the rooms, hallways are complete with new decor. We just finished our wall paper this week and hope to have the new carpet in many of the rooms and hallways in the next week or two. I hope you will come back again after the remodel is finished so you can truly see what the Abbey Experience is about! Thank you for your feedback. We hope to see you again! Jordan P Assistant General Manager
Beautiful setting close to mountains. We had a great view out window. Breakfast was awesome and beds were super comfy. Very clean. Would stay here again. We had a special rate with a meeting. The meeting price was in line with what we are used to paying.
Dear ldit2653, Thank you for your great review! It is great to hear feedback about what guests think of our hotel! Yes, we are close to several of those amazing mountain attractions: Snow Canyon State Park, Zion National Park, and Bryce Canyon National Park. We appreciate your business and glad you enjoyed the breakfast. Please let us know anytime you are coming back for meetings or leisure activities! Jordan P Assistant General Manager
Very accommodating and great overall experience. Very friendly and efficient staff. Nice breakfast buffet of fresh food and fruits. I would recommend this hotel to friends and family and would stay here again.
Steve, We are glad to hear you had a great experience! Thank you for taking time to mention our staff. We are lucky to have staff that takes good care of our guests! It means the world to us that you recommend our hotel to family and friends! Please let us know when you are coming back! Jordan P Assistant General Manager
If you want an excellent hotel, Great beds and pillows, clean facility and rooms from top to bottom. And a wonderful and big breakfast, not just a roll and coffee, but an actual breakfast! cannot say how much we always enjoy our stay at this hotel, and we travel a lot, so this is the highest review we have ever given!
Dear Rochelleg797, Thank you for sharing the many great amenities we offer at our hotel. It is great to hear you liked our variety of breakfast items. Many hotels charge extra for what we offer complimentary for our hotel guests! It is a great perk about staying with us. We are thrilled to know this is your highest review ever given. We appreciate your review! Thank you for staying with us and we hope to see you again soon! Jordan P Assistant General Manager
This hotel is very clean and has the best breakfast accommodations I have ever seen in a motel or hotel, very large dining area and nice tables and chairs for dining. Would highly recommend this hotel. Very family friendly.
Dear Linda, Thank you for taking the time to share with TripAdvisor about your experience at our hotel. It is flattering to hear our hotel has the "best breakfast and clean rooms!" We are excited we exceeded your expectations and appreciate your recommendation! Please let us know anytime you are coming back to St. George. We would love to have you enjoy our hotel again! Jordan P Assistant General Manager
The general manager took exceptionally good care of our conference. The staff was always attentive, polite and courteous. The hotel was clean and very well maintained. The maid actually checked to make sure everything in the room worked as it was supposed to.
Deborah, Thank you for your 5 star review our of hotel! We are so lucky to have such great staff that care about doing a great job and taking care of our guests! We hope to have you back again soon! Jordan P Assistant General Manager
Enjoyed the experience At the Abbey Inn. Staff was friendly and helpful, was able to make a request on room location and they were willing to help. The location provides great access to freeway, down town and local sites.
We had the choice of a family room or anniversary room. The desk clerk recommended the latter so we checked in! What a great room! Complete with soaker tub, fireplace, seating area and comfy bed. It was quiet and overlooked the pool from its third floor location. The king bed had nice soft sheets which seems to be an anomaly in the hotel business. We got some much needed rest at this great location! Thanks for the good service!!
Dear jjb99683, Thank you for taking time to share your experience about your stay in our anniversary suite! It is one of our popular rooms due to its amazing amenities as well as decor. We are glad to know you received the much needed rest and relaxation you came for! Please let us know when you are coming back to our hotel! Jordan P Assistant General Manager
Had negotiated corporate rates but last three times the rate has gone up from $89.00 to $189.00 for the same room and service. The staff is very helpful and friendly, but the rates are not justified by the property
Jim, We appreciate you coming to stay with us and are sorry there was some confusion while staying with us. If you would please call me I would be glad to speak with you about the corporate rates and the blackout periods when those rates are not valid. We appreciate your business and always want to honor our contracts. Thank you Jordan P Assistant General Manager
I have stayed at the Abbey Inn every time I have stayed in St. George for over 20 years. It is very clean and comfortable. The staff is courteous and welcoming. The complimentary breakfast is the best I have found at any place I have stayed.
Michael, It is so great to hear that you have been coming to stay with us now for 20 YEARS!!! Thank you so much for your loyalty! We hope you have seen all the great changes over the years we have made and will continue to keep the hotel looking and running great. It is a pleasure to have you and your family come and stay with us! Hope to see you again soon! Jordan P Assistant General Manager
One of the best hotels I have ever stayed in. Clean, polite and courteous staff and one of the best Jacuzzis ever. The only problem was with the third-party reservation service (Expedia or Trip Advisor) that cost me much time and frustration that billed me for the entire stay up front and to date still hasn't refunded me for the one night not used. Recommend that you call direct when making reservations to avoid being fraudulently referred to third-party vendors when clicking on what you think is the hotel website.
Dear Ramon, Thank you for taking the time to rate and review us on TripAdvisor, we genuinely appreciate it. We appreciate such a great compliment!!! We are so sorry to hear of the trouble that you encountered prior to your stay with us. We do hope that everything has been resolved efficiently. I personally spoke with the third party regarding your reservation. You are always welcome to call us directly. We look forward to having you stay with us again. We enjoyed having you, let us know when you are coming again. We will be sure to pick out the best pillows for you. Warmest Regards, Malea P
Our family of 6 stayed here for a mini vacation. The good: hot breakfast was a big hit and we found the rooms to be clean and comfortable. Location is fantastic! We were only 15 minutes from Snow Canyon State Park and the cozy art village Kayenta. The bad: Bring your own pillow. The pillows were gigantic. Woke up with neck problems. Pool was heavily clorinated. We stank like chlorine for days after. We simply couldn't wash it off. My two girls came home with a small chlorine rash.
Dear Farrah P, Thank you for taking the time to rate rate and review us on TripAdvisor, we sure do appreciate it. We have to agree that the breakfast indeed is a big hit as well. I am terribly sorry to hear about the chlorine issue, if you would like to discuss this further with us, please don't hesitate to give us a call, in fact we would love to hear from you. As far as pillows, we do have an alternate solution, next time your staying with us we have pillows that are available upon special request please let us know the next time you plan on returning to the area. We are always willing to assist you, there is always someone available at the front desk and one of our guest service representatives are always more than willing to assist our guests. We do hope that we get to see you again soon. Warmest Regards, Malea P.
An extremely friendly and helpful staff. Comfortable room. Excellent breakfast. The pool was kept at eighty-five degrees, which made it comfortable to swim even when the weather was a little bit chilly. Would definitely recommend to others and we will be staying here again.
Brent, Thank you for letting us know about your "Very Enjoyable Stay!" Yes, we keep our pool heated and it is open all year round! It makes it great as you mentioned when it is chilly outside. Thank you for mentioning the staff. Everyone does their best to help make sure all guests enjoy their time with us! We look forward to having you back again! Jordan P Assistant General Manager
Best western Abbey Inn is nice, clean and friendly. It was located in an excellent area, close to where we needed to be and for entertainment . Would stay here again. Love St. George area. Would tell friends and family to come here.
Top notch staff. Great location. Rooms are spacious and beds are very comfortable. Advise that you book well in advance. The word is out that this is a great place to stay for professionals and families.
Hello Doug, Thank you so much for taking the time to show us love on TripAdvisor!!! We really appreciate the time you took to do so!!! I have to agree with you, the staff here is FANTASTIC!!! It helps that our guests are quite fantastic as well, Thank you so much again for your kind words, we love hearing about our guests experiences and all the feedback. We look forward to having you again soon. Best Regards, Malea P
Clean, great breakfast, responsive/helpful staff. I complained about loud talking because it was 10:30 or 11:00 and My family was trying to sleep but couldn't. I called and asked for another room. The hotel was full, but they talked to the loud people at the poolside tables that were right next to my room, and asked them to be quiet. After that, I was able to sleep right away.
Lindsey, We are so glad to hear you had a "GREAT" stay at our hotel. Our hope is that all guests who stay with us have a pleasant and memorable experience. I am glad to know the staff took care of the noise issue. We do try our best to do rounds and remind all guests to be courteous of others and keep the noise down. We are glad that you let us know so we were able to help you enjoy the rest of your stay! Please let us know anytime you are looking to come down to St.George. Jordan P Assistant General Manager
I love this hotel!! This hotel is always very clean and very comfortable. The pool is warm. The breakfast is great!! Made to order omelettes, french toast, waffles, fresh fruit. There is something for everyone!
This is a great place to stay for almost any occasion, i.e. business, family vacation, extended stay, or large gathering. The breakfast is complete and is sufficient enough to last most people until dinner. The staff is very helpful and friendly and makes everyone feel at home.
St George is a great place to hike, bike play pickleball, and is close to Zion National park. Pioneer Park is right in the community and is a fantastic place to go for a picnic, hiking on the rocks. Snow Canyon State Park is right there as well. Or if you like ATVing then Sand Hollow is a great place for that with ATV rentals you can drive directly to the park which is huge.
The hotel is very good and is conveniently located just off the interstate. Quite, clean, safe, comfortable. It is also close to the amenities offered by the nearby city of St. George, UT. The breakfast staff was outstanding. And the food was very good.
I enjoyed my stay here, customer service was excellent, they took time to show me all of the services they provided to make sure my stay was enjoyable. The rooms were very cleaned and stocked with plenty of towels etc. Housekeeping services were excellent. I would recommend this hotel to everyone
I stayed at this hotel while touring the Parade of Homes. It is centrally located in St. George, Utah. There are restaurants withing walking distance, and additional ones within a short drive. I had a nice room which was quiet. I got a excellent nights' sleep every night I was there. Also, the free breakfast every morning was excellent. The in room internet worked very good.
We love staying at the Abbey Inn. Anytime we stay in St George we try to book this hotel. The Breakfast is amazing. I figure it saves us about $40-50 on breakfast alone. The pool is very nice and heated well.
The service here is great. They go out of their way to make sure you are happy and taken care of. The breakfast is fantastic. Many options with good food and even made to order omelettes. I will definitely continue to stay here.
I had a very pleasant stay here they take very good care of you. The room was great. They have a great breakfast to. Thanks for doing so good. Had plenty of room in the room. They take pride in the customer always smiling. great place to stay great staff
You will be refreshed and energized when you stay at this hotel. The staff is probably the best hotel I've had the privilege of meeting. The breakfast cannot be beat. Made to order omelets, various hot items daily, along with the standard waffles, cereals, breads, and fresh fruit. Coffee is available all day. In addition, the rooms were very clean and quiet. The pool is actually warm, which is great in the winter; not to mention the extra large hot tub. You will not regret staying here.
I stayed at the Best Western PLUS Abbey Inn in St. George for two nights; the first night in the King Suite with the jetted tub. Extravagant and wonderful! It had an electric fireplace for heat and a cozy atmosphere. Breakfast was tasty and the hot tub was large and relaxing. I would stay there again.
I have been visiting the Abbey Inn for 20 years now and it has always been a quality place to stay. Consistently friendly staff, great rooms, and one of the best free breakfast anywhere. I choose the Abbey Inn whenever I'm in SW Utah. They also have facilities for meetings, receptions, and other gatherings.
Excellent Check in process - very friendly and informative ! The room and the exterior of the hotel were in perfect shape in a very convenient location. The breakfast was exceptional for a free breakfast. The service and quality of the food were awesome ! I will stay here next time for sure !
The check in staff were wonderful, as were the server/wait staff at breakfast - equally attentive and helpful. I highly recommend this hotel for anyone staying in the St. George, UT area!!! The room was clean and quiet. The access via the parking lot was great. My overall experience was extremely favorable. I would stay here again...I would only stay here... if I travel through St. George, UT again. I HIGHLY recommend this hotel.
very friendly and accommodating. all the staff was good to work with and do any thing for you. made you fell like home. our 3 day conference was well organized the food super. it was the most friendlies staff i have ever seen.
Brilliant place to stay at Saint George. Exceptional caring staff and service. Conveniently located to National Parks and other facilities. Full breakfast service which was the best on our 23 day trip. Recommended without any hesitation.
Dear 914mrw, Thank you for staying with us during your 23 day trip! We are glad that we were able to exceed your expectations about our hotel. Our staff give their best to make sure every detail to your stay is exceptional. It has been a pleasure having you be our guest and we look forward to having you come back again soon!
Very well organized rooms with Microwave, Fridge in a compact area. Room was nicely decorated and the breakfast served real eggs! Improvements that are needed are: I found the beds, pillows and frames very uncomfortable, lumpy pillows, really, really soft mattress... the bedding was washed so many times it was really flimsy from over washing, clean! but worn. This BW Plus is a good one and I would stay here again. WiFi was terrible, extremely slow...worse than dial up!
This Best Western is kept clean and it is convenient to the highway and to many restaurants. The breakfast was better than many other free breakfasts you get in motels. The staff was friendly. I would stay there again.
I stay at this hotel every year and it is always a great experience. From the moment you arrive to when you depart the staff are always doing everything they can to make your stay an enjoyable one. Please keep it up!
The following is a very detailed review. Our party had two rooms for one night; rooms 110 and 202. Malea at the front desk is incredible – very helpful and patient. Everyone else we encountered was friendly and sincere as well. Rooms are spacious with extra large version of a small refrigerator, a small microwave, and a one cup serving coffee maker with bar sink. There is a small clothes line that can be used over the bathtub area; no exhaust fan in the bathroom. All rooms are non-smoking and pets are not permitted in the hotel. There is a main building then a second building with what appears to be larger suites. There is a fragrance used throughout the hotel; didn't bother me but maybe someone sensitive to smells make not like it. BREAKFAST – Omelet station made to order, waffle maker, breakfast quesidallas, bacon or sausage, scrambled eggs, biscuits (meh) and gravy, breads/bagels, assorted muffins (angel food muffin = meh), orange and apple juice, hot chocolate, spicy chai and cappuccino via dispenser, variety of beverages, yogurt and fresh fruit station, dry cereal, oatmeal, whole fruit – excellent buffet. PROS Friendly staff Large, clean rooms Breakfast – GREAT Ample parking Bath and Body Works cleaning products Clothes Line in Tub Area Nice self-service laundry room Enjoyable pool and spa area Ample parking Onsite pantry with items for sale CONS Small closet – configuration makes it difficult to access Complimentary Internet is slow Workout equipment brands could be better (TrueFitness and Spirit) PERKS Use the “Order Inn” Room Service Menu for lunch and dinner; Google their website. There is a $15.00 minimum order required and price does not include sales tax, gratuity or $3.50 packaging fee. Service hours are Monday – Saturday from 11 a.m. to 8 p.m. Closed Sundays and most major holidays. This hotel is one of the higher rated hotels in St. George. It is easily accessible from the freeway and definitely has a lot of value for the price. I am impressed with this facility and plan to return.
Dear VegasBling, Thank you for your thoughtful review you were able to share with our friends on TripAdvisor. I am thrilled to hear you had a wonderful time while visiting St. George and that you and your party enjoyed your stay at our hotel. It is great to know the staff was great to work with and hearing that Malea specifically helped you and your group. I will make sure to pass this along to everyone! Please let us know anytime you are coming back to St. George! Thank you Jordan P Assistant General Manager
Great hotel for St. George. Hot breakfast buffet is truly unsurpassed in my experience. (custom omelets, pancakes, waffles, bacon, biscuits/gravy, you name it) Staff is amazing. Asked for coffee cups to go and staff brought water bottles as well. I saw the staff giving little kids checking in free little toys. What was the last time something like this happened to you at a hotel?
Dear Stacy 190, Thank you for taking a moment to share your experience with our TripAdvisor friends. We are glad you enjoyed our hotel! It is great to hear the breakfast was able to surpass your expectations. Our goal is to provide a memorable home away from home experience; so when guests travel to St. George our hotel will be one they don't forget! Please keep us in mind when you travel back to St. George! Jordan P Assistant General Manager
There is no better place to stay in St George. The staff are friendly and helpful. The rooms are clean and you can tell the staff take pride in their job. There is no better hotel breakfast than what you will find here.
Hotel is clean and nice. Comfortable accommodations. Would return to this hotel purely for the breakfast. Wireless internet slow. Would disconnect and then reconnect, Front desk staff was a bit unfriendly when realizing you book your reservation through a 3rd party. The statement that you wouldn't be receiving any sort of benefits due to this fact is a bit blunt.
Dear P799Vyericw, Thank you for choosing to stay to stay with us and providing great feedback about your stay. We are glad to know you enjoyed the Full-Hot breakfast and clean room. Our staff helps start every day our right with the many great choices we offer each morning in breakfast. I am sorry to hear you had difficulties with the internet. We are in the process of repairing/replacing access points and will have it fixed quickly so you don't run into this again. We do appreciate your business and will fix the items you suggested. We look forward to having you stay again soon! Jordan P Assistant General Manager
the hotel has been recently remodeled. It is quite pretty. Service was adequate, no complaints. We suggested that they change the light to complement the niceties of the décor. We did not eat at the complimentary continental breakfast and cannot comment on that. My wife and I would certainly stay here whenever staying in St. George.
Dear Jodi L, Thank you for coming to stay with us at the Best Western Plus Abbey Inn! Yes, we have finished remodeling our main building and love hearing our guests feedback. I will speak with our interior designer and share your thoughts about the lighting with her. I am sorry your wife missed out on the breakfast. You will need to come back again soon and make sure you have time to sit and enjoy the cuisine the breakfast staff provides on a daily basis. Jordan P Assistant General Manager
We recently held a weekend workshop at the Abbey Inn for 30 people. The facility was first-rate (newly-redecorated). Our leader reported that it was the best he had ever worked in, and he has given workshops in 29 states. We included lunch on both days. The meal was offered in a separate room, where we were served (separate from other guests) by a friendly staff who were constantly looking for ways to be of service. The food was delicious and reasonably-priced. I have nothing but the highest recommendation.
My daughter is going to college in St. George and we have booked this hotel twice. The rooms are clean and spacious, the hotel staff are very friendly and the breakfast was really good for a hotel breakfast this one is the tops. Out of all the hotels we have stayed at around this country, this one is far the best. We are planning our next visit and this is where we are going to stay.
From the moment I walked in, the staff was welcoming and pleasant. The person at the front desk quickly checked me into a nicely furnished room with plenty of space. She also offered me late check out the next day at no extra charge. The queen suite included a small area with a fridge, a microwave, a coffee maker, and an additional sink (besides the one in the bathroom). There was a nice work space with a desk as well as a comfortable armchair with a reading lamp. The internet was a bit sluggish, but I was able to work just fine without disruption. The beds were comfortable. The workout room was clean and included several cardio machines, a weight machine and some free weights. Provided towels and drinking water. The breakfast buffet was great with plenty of different options. Overall, my visit here was really pleasant. And much nicer than my stay the next nights at a popular 4 star hotel on the Vegas strip. Would definitely recommend this place to anyone and would stay here again.
I have always stayed at the Abbey Inn when I have went to St. George, for leisure as well as business. They staff is always welcoming and helpful. The total experience is always great! The staff is very attentive to their visitors and ready to help and answer any questions. Very accommodating.
We enjoyed our 5 night stay very much. Great breakfast and nice pool area made it the perfect for the family. We stayed in January and was still able to enjoy the well heated pool from open to close. The kids also got complimentary beach balls from the front desk. The little things like that leave a lasting impression. Thanks Best Western Abbey Inn for a great family stay.
Beautiful clean rooms! Hot delicious breakfast with many items to choose from. Friendly staff, hot tub, swimming pool, and weight and training room, all super nice!! I would definately recommend this to others, and will stay there again when traveling.
This was the best hotel I ever stayed in. Entire staff was friendly and efficient. The breakfast provided was truly exceptional. Omelets to order. Fresh made biscuits. Lots of choices. This hotel has ruined it for all others. I would stay there again any time. Wish they were all this good!
We stay here regularly and always have a great stay. Staff is very friendly, clean comfortable rooms and Great Breakfast. Mercedes checked us in and she is training. She did a great job and was very friendly. Malia is also very friendly and always remembers my name. I recommend this hotel its great.
Dear Bongo1969, Thank you for being a loyal regular at our hotel! It is always fun to see familiar faces of and getting to know each person by name. Thank you for sharing your thoughts about our hotel and staff. It is great to see staff members (mentioned by name) who made a great impression and helped you have an enjoyable stay. Please let us know anytime you are looking to comeback and stay with us. Jordan P Assistant General Manager
I am not sure if it was the Manager but an employee gave my child a popsicle while at the pool. My son was so excited. The room was clean and breakfast is good. Highly recommend this hotel.It was so nice to have a heated outdoor pool.
Dear Rach l, Thank you for the great 5 star review. Yes, we like to offer fun treats from time to time to our guests to help everyone enjoy their stay. We are glad you and your son liked the treats! We appreciate your recommendation and you taking time to share your experience at our hotel! It means a lot to us knowing you enjoyed your stay! We look forward to having you back again! Jordan P Assistant General Manager
The best place we stayed at on our whole trip out west! Clean, well appointed rooms. The beds were so comfortable! Then a lovely full hot breakfast included the next morning! Don't miss the beautiful Xmas lights at Tuacahn's Christmas in the Canyon with it's live Nativity and climb on the rocks at a free park...Pioneer park.
We held our annual association conference at the Best Western Plus Abbey Inn and had about 85 attendees. Service was friendly, courteous and prompt. Rooms were clean and roomy, conference center and food were excellent. Pricing was extremely competitive. We will definitely will plan on having our conference there next year!
Brad, We appreciate you having the conference here at the Best Western Plus Abbey Inn! It is great to know the staff took great care of you and your attendees. Please let us know when you are ready to reserve your next conference so we can guarantee the amount of space for the conference room and hotel rooms! We do look forward to having you stay with us again. Jordan P Assistant General Manager
Best ever breakfast at the Abbey Inn Best Western Hotel in Saint George is what you can expect when you visit. I am there every week on business travels and I love it. The staff greets me by name and gives me the royal treatment because they want me to be comfortable and happy. I always love to get stuck in St. George.
The staff was wonderful, very clean rooms, good breakfast and just an overall great stay. The next time we come to St. George, Utah and have to spend the night, we surely will use Best Western Abbey Inn.
Dear James, We are glad to know you enjoyed your stay with us! I will make sure to share your 5 star review with all the staff. We look forward to having you come and stay with us again! Jordan P Assistant General Manager
From the moment I arrived I received great service. The room was clean and inviting. The bed was very comfortable. I wish I would have looked at the brand and model since it was better than what I had at home. The staff were very nice and accommodating. My work had a training there and they did a very good job of being accommodating. I will return and take my family there.
Tim, Thank you for sharing your comments about our hotel and staff. It is great to know you were taken care of from the moment you arrived until you departed. If you would like to call me I would be glad to give you all the information about our bedding information. We are excited you were able to come for a work event and relax. Please let us know anytime you are looking to come back for business or leisure! Jordan P Assistant General Manager
Excellent hotel with very accommodating staff. I was surprised the hotel was as nice as it ended up being. I loved how soft the beds where. The breakfast had a large average hotel selection of food. One negative was the juice and coffee dispensers where down. I also wish they offered little healthier breakfast choice.
The beds are comfortable and the breakfast is the best I have seen in an inclusive breakfast. The staff are very pleasant and the rooms are clean. The bed was comfortable, no back ache in the morning.
Nice hotel - service was very friendly and attentive. The room was clean, and the bed was super comfortable. The room was huge, with a mini kitchen and all the amenities you could need. The breakfast buffet was very nice. Above average. Unfortunately, I was placed directly across from the ice machine. It was very loud and had I not already been awake at 5:00 am, I'm sure this machine would have woke me up then. I suppose someone has to stay near that machine, but maybe it could be placed in a closet somewhere with a door. Maybe? I would stay again for sure, but I would ask for a room away from that ice machine!
Beautiful rooms, very clean and comfortable. Customer service was remarkable, the ladies who helped us check in were very friendly. Breakfast was a pleasant start to our day. The downtown location makes this hotel the perfect place to stay. It was close to all of the attractions we were interested in.
We stayed in St. George at the Best Western Plus Abbey Inn on New Years Eve and we were very pleased. The room we booked certainly accommodated our family of five very comfortably. We were placed in the building located beside the main hotel. The room was clean, nice and quiet. Even though it was very cold outside, the pool was nice and warm! The morning breakfast was delicious and kept us fueled for the 12 hour drive that day. Very pleasant stay.
I loved that they heated their pool to about 85 degrees in the winter. It made swimming with my kids great when it was freezing outside. Their managers special rate was better than any price I could find through a 3rd party booking service like Priceline.
Very good hotel, Staff very good and pleasant staff. Every time I have stayed at the Abbey Inn it has been pleasant. The room was very clean and had been recently updated. The staff went out of their way to treat people like they were welcome and feel at home
The Best Western/Abbey Inn in St. George Utah always delivers quality. They have great rooms, an excellent staff and the breakfast is exceptional. We always stay here, when we visit St. George. We even held a family reunion using this location, and they were so friendly and accommodating. Love it!
Several items with the room were not what you would expect with a hotel that charges this much. Had to walk outside into the morning cold due to two buildings to get to the breakfast. Nice that there was King Suite with a sofa bed.
We had an excellent stay at the Abbey Inn. Our room was very clean and nice and the maid service was great. The front desk was very accommodating with several requests we had. We love the full breakfast and enjoyed it every day. The eating room was very clean and the staff very helpful and professional.
We recently had to spend a couple of days down in St. George for a hospital visit during Christmas Eve and Christmas Day which was very difficult, but the staff was so helpful and kind that it made all the difference! the hotel was gorgeous and the place was spotless! The breakfast staff was so friendly and the food was terrific. We will certainly come back. Thank you during a difficult time.
We book our room only a day from when we left and got a great rate and a great room. It was easy to find and near lots of eateries. The staff was so generous, even when the morning rush of guests were acting less then human for the complementary breakfast. That breakfast was so amazing by the way, waffles, burritos, eggs, bacon, blackberry crumble, everything you could want. Something for everyone. It was about 20 degrees outside and the pool and hot tub was still warm enough for everyone to enjoy. The room was very, very clean. I loved the shampoo/conditioner/body wash dispenser in the shower. So much better then the tiny bottles you only use half of. I appreciate when a place makes these green efforts. It smelled amazing too. The desk, bar sink, refrigerator, microwave, tv would make this place very easy to stay at fro a longer period of time if you were in town for work or event. Parking was easy too for larger vehicles, we have a long truck and could still get a spot in front. We visited Snow Canyon State Park while here, it's only about 20 minutes away. I highly recommend stretching your legs on a trip there if you're staying at this wonderful hotel. Stay here, you'll love it.
I have stayed at this hotel several time while driving between So. Cal. and Salt Lake City. It has always been clean and comfortable. Their breakfast selection is one of the best with a good selection of hot and cold items. The only criticism I have, and it is common to most lower priced hotels, is that the heating/air conditioning is quite loud when it cycles on and off.
This hotel may not be a 5-star hotel, but they sure treat you like you are a 5-star guest. The hotel staff is wonderful. The rooms are very nice, and clean. The beds are very comfortable. And the complementary breakfast--I have stayed in a lot of 4 and 5 star hotels that do not have breakfasts as nice has the Abbey Inn; it has something for everyone. We will definitely stay here again, and I gladly recommend this hotel for anyone who wants a hotel that is a great hotel for the price. Free
The room was spacious and very quiet with no outside noise or water pipe sounds. The bed was comfortable and extra blankets were stored in a drawer. The breakfast was amoung the best I have had with eggs, potatoes, toast, ham, bacon, sausage, steak fritters, gravy, cereals, fruits and beverages.
Dear Porter U, Thank you so much for your rating and review on TripAdvisor, We really appreciate it!!! We are so delighted that you enjoyed your stay, and that you chose to share your experience with us!!! We thoroughly enjoy each and every one of our guests. We like to think of our guests as our family, and fulfilling our commitment to making this your home away from home. Every person that walks through our door is part of our extended Best Western family. We have a great team here at the Abbey Inn and we are all in mutual agreement that we LOVE our guests. We look forward to having you back here with us again soon!!! Warmest Regards, Malea P.
We only choose Best Western. When time and finances are allowed we love to go to this hotel for a mini vacation. We enjoy the breakfast, the children's pool, washers and dryers, work out room, internet, cable. It is a very clean hotel and up to date in looks. It does not appear run down on the outside or inside. This is a great place for families.
Dear Martina M. Thank you so much for your rating and review on TripAdvisor, We really appreciate it!!! And especially 5 stars, that's amazing!!! We are so delighted that you enjoyed your stay, and that you chose to share your experience with us!!! We thoroughly enjoy each and every one of our guests. We like to think of our guests as our family, and fulfilling our commitment to making this your home away from home. Every person that walks through our door is part of our extended Best Western family. We have a great team here at the Abbey Inn and we are all in mutual agreement that we LOVE our guests. We look forward to having you back here with us again soon!!! Warmest Regards, Malea P.
After being on the road for several days, this place was what we needed for a good night's rest before getting home. Years past, we have always liked staying at the BW Abbey Inn but this is the first time I have ever done a review on it. Breakfast was good, the room was clean and comfortable, and the desk clerks were very helpful.
Dear Jebt00, We are glad to have given you the "Good Night's Rest," you needed. That is our goal to provide a clean hotel with amazing customer service and amenities to all guests! We do appreciate your loyalty and coming to stay with us again, and appreciate you taking time to share your thoughts about your stay. We do look forward to having you stay with us again! Have a Happy and Safe New Year! Jordan P Assistant General Manager
Excellent stay. Staff was friendly and helpful. Hotel manager checked on us in the morning while we were using the hot-tub, and wanted to know if he could do anything else for us to make stay more enjoyable. Excellent breakfast. Great value overall!
Dear Tim, Thank you for choosing to stay with us! We are glad to know the staff was helpful /friendly and breakfast was excellent! We try our best to help guests relax and enjoy the experience at our hotel. We do hope to see you again soon! Have a Happy New Year! Jordan P Assistant General Manager
This hotel is our favorite place to stay in St. George. The service is great, the rooms are very clean, the location is ideal, the rates are reasonable and the breakfast is hearty. I highly recommmend.
Dear 64familyfun, It is great to hear that our hotel is your favorite place to stay in St. George! We know that there are many other hotels to compete with and glad that ours is the favorite! We are glad you have noticed the changes we have made to breakfast. We always hope that none of our guests walk away hungry! We hope to see you again soon! Jordan P Assistant General Manager
Fabulous hotel. Would highly recommend. Great location. Wonderful staff; friendly, helpful, very professional, great customer service. Incredible breakfast. This was our 3rd stop/stay at a BW on this particular trip. By far, it was the nicest, total experience of all the BW we had stayed at.
It was a nice room with plenty of space to fit our family of five. We used the sofa bed which was very helpful. It was located just off the fwy so access was easy. Staff was great and the room was clean. Would stay again!
Dear Erik, We appreciate you and your family coming to stay with us during this holiday season! We are glad to know you enjoyed your stay with us. Please let us know when you are coming back to St.George! Jordan P Assistant General Manager
This property is a great place to stay in St. George. Centrally located to all attractions it is a travelers best friend. Great staff and a good price for the value. The staff was helpful with directions and meal choices. They really helped us enjoy St. George.
Very clean, breakfast is better than most, staff is very friendly and the property and rooms are clean and well taken care of. The location is good. We visited the Wildlife museum which is excellent the hotel is near the museum, shopping and restaurants.
Great spot, great people. Located in Beautiful Southern Utah nearby the National Parks of Zion's and Bryce Canyon. Excellent area for family outings and entertainment. Popular destination for locals and distant travelers alike.
This was our third stay at the Best Western Plus Abbey Inn. We love this hotel. The staff are the most courteous and pleasant people from check in very late at night to morning at breakfast. We always enjoy our stay here. Best customer service for any hotel big or small. The breakfast is amazing. You wake up to the smells of the delicious food cooking as if him were at home. And the quality of the food is really impressive, especially the eggs, which had different variations every day. The last time we visited St. George, the Best Western Plus Abbey Inn was booked so we had to stay elsewhere. Big mistake. The manager, Jordan Perry has done an amazing job of instilling great customer service into the employees by leading by example. Coming to our table at breakfast to make sure our stay was great!
Every employee made a point to greet me and ask if there was anything that I needed. The breakfast was home cooked and the service was great. The rooms are spacious and the beds provide a great night's rest. The hotel is quiet. There are many dining choices within walking distance.
This is a relatively new hotel, opened in July 2015, and everything is pristine and spotless. My wife and I felt as though we were the first to use the bedroom and facilities. The carpets are still so thick and spongy that it is almost difficult to push the luggage cart along. :-) The welcoming staff were very friendly and professional and, after being checked in quickly, directed us to a Diner just 100 yards away. And the food there was awesome, as teenagers say these days. What will remain always in my memory is the breakfast. It is held in a large room containing the kitchen in which three staff work: two cooking and replenishing items as they start to run out, Meanwhile, all three are making sure you do not sit with empty plates and cups in front of you, taking them away for dishwashing. And there are so many items. I have not seen a hotel in which the breakfast is included with as many items as they have every morning. From grits, scrambled eggs, scrambled eggs with jalapenos and onion, the usual bacon and sausages, raspberry pancakes, waffles and other pancakes, all sorts of fruit and cereals. It was an amazing display. Now comes the surprise:the cutlery is of very good quality and the plates and cups are porcelain. Cups with Abbey Inn on the side. No disposable plates and cups here! We will go back there certainly the next time we are travelling the I-70 in Utah. And the hotel is conveniently just off the highway.
This is a new hotel (opened July 2015) and everything in it is pristine and spotless. We felt as though we were the first guests there. The room was clean, comfortable and the bathroom as good as can be expected. Wifi was excellent - fast. What was outstanding was the breakfast. It was the largest selection of hot and cold items I have ever seen in a hotel hwere breakfast is included. The room is enormous and could seat over a hundred. The kitchen is staffed by three people, two of whom are cooking and replenishing the items as they get depleted. All three staff clear your plates as soon as you have finished one item. what makes it special is that you eat woth reak knives and forks and porcelain cups and plates. WOW! I would go back to this hotel in the blink of a travel trip.
Great room, very comfortable and clean. Staff was friendly. Breakfast was good, everything was clean and they have staff in the dinning area to accommodate your needs. I would definitely stay again and bring my family.
We booked this hotel based on reviewer comments suggesting the facility is within walking distance to downtown, we are avid hikers and it was over an hour round trip. The hotel staff are friendly and the rooms are clean and again we were led to believe by TA reviewers the breakfast was great....hmmm I suppose for some it might be but if you are looking for anything healthy it does not exist. The bed was fairly comfortable and the heating / air conditioning got so annoying we had to shut it down and bundle up for the evening chill. Next time
Dear Mitch B, We appreciate your business and coming to stay with us! I am wondering if you happened to look at our sister Best Western Coral Hills or Travel Inn when you were looking to reserve your hotel room. They are only a minute or two walk away from the down town. We however, are a short drive from the down town area. (depending on where you a going down town walking.) I am sorry you didn't enjoy our breakfast. We try to have something for literally everyone. (Ranging from fresh fruit, biscuits and gravy, scrambled eggs, sausage, bacon, waffles, yogurt, juices, tea, coffee... There is so much more to name. If you have a moment please call me with your suggestions. We are always looking to improve and have our guests walk away 100% satisfied. You can reach me at 435-652-1234 Thank you again for your feedback and we hope to have the opportunity to have you stay with us again. Jordan P Assistant General Manager
Great service, the best breakfast in the franchise, and a lovely hotel is what you can expect at the luxurious Abbey Inn in Saint George, UT. Its a place I get to stay on business trips on a regular basis and its a real pleasure to visit compared to other hotels I routinely am obliged to visit in my travels for work. I hope you enjoy it as much as I do.
This was such a friendly hotel. Great breakfast. Great staff. The manager faves my kids a prize for being good helpers and carrying bags in. They also gave the kids coloring books and crayons for the drive home. The staff was super friendly and helpful. The rooms were comfortable and clean.
The Abbey Inn in St. George is my favorite place to stay. I love everything about it. The breakfast is always fabulous, the pool is great for me and my kids (when they are along), staff is happy and helpful. Property is clean. Great place for business and pleasure.
Dear Jodi, We are glad to hear our hotel is your favorite place to stay. That means a lot to us hearing that and seeing a 5 star review! You mentioned you loved the breakfast and pool area on your review. I wanted to update you and all our Tripadvisor friends about some new things we have added, as well as projects we are working on. We are glad to hear you love the breakfast. (It is a great start to the day!) We have recently added some new decor as well as furniture. You will have to let us know what you think about it when you stay again. We are in the process up renovating our pool. From December 1-December 23 our pool will be out of service. However, we are excited to share this information with all our Tripadvisor friends and hope our guests will love the look! Thank you for your business we look forward to having you stay with us again! Jordan P Assistant General Manager
I highly recommend this hotel to anyone visiting the St. George area. The staff is EXCELLENT and the rooms are comfortable and the breakfast is OUTSTANDING. So many choices of tasty food, AND we did NOT need to be at the breakfast room early in the morning to catch the freshest items. That was a PLUS. I do not like to get going at six a.m. The best part of staying here was the friendly front desk staff. Each of them was so friendly and willing to help in any way they could.
Cathygspokane, Thank you for sharing your experiences at our hotel with our Tripadvisor family. It is always great to hear what our guests enjoy about our hotel. We appreciate your recommendation to anyone visiting St. George. It is our hope to get positive feedback from all our guests to and to help all guests to enjoy their stay with us. We are glad to hear we were able to provide excellent service, great breakfast and clean accommodations! Please let us know anytime you are coming back to sunny St. George! Jordan P Assistant General Manager
This is a very nice hotel. Very clean and up to date. The people were very nice as well. And the breakfast was good, too. No complaints at all. We stopped for a night on our way to Northern Utah just to split up the trip. We would stay here again.
Dear Douglas B. Thank you so much for your rating and review on TripAdvisor, We really appreciate it!!! And especially 5 stars, that's amazing!!! We are so delighted that you enjoyed your stay, and that you chose to share your experience with us!!! We thoroughly enjoy each and every one of our guests. We like to think of our guests as our family, and fulfilling our commitment to making this your home away from home. Every person that walks through our door is part of our extended Best Western family. We have a great team here at the Abbey Inn and we are all in mutual agreement that we LOVE our guests. We look forward to having you back here with us again soon!!! Warmest Regards, Malea P.
I have stayed at the Abbey Inn several times over 20 years as I have traveled between Orange County, California and Salt Lake City, UT. IT is easy to access from the freeway. The rooms are clean and well stocked and maintained. The beds are comfortable and the rooms are spacious. The staff is friendly, knowledgeable, and helpful. Check in and out is quick and easy. Breakfast is abundant and well-done. Over all, a great value and enjoyable experience.
Dear Micah, Thank you for your loyalty and the kind 5 star review! We appreciate you staying with us many times over the last 20 years! Hopefully you have seen all the changes we have made over the years and will continue to see the great services we offer. We appreciate your room tip. As you mentioned it's great to give us a call so we can find the room that will be best for you! Please let us know anytime you are coming back to stay with us! Jordan P Assistant General Manager
We have stayed at the Abbey Inn several times over many years as we traveled from California and Arizona to Salt Lake City. St George is a good stopping point for rest and the Abbey Inn is a good value hotel with quality service and amenities. In our many trips, the only time we haven't stayed at Abbey Inn is when there are no vacancies.
Dear Micah H. Thank you so much for your rating and review on TripAdvisor, We really appreciate it!!! And especially 5 stars, that's amazing!!! We are so delighted that you enjoyed your stay, and that you chose to share your experience with us!!! We thoroughly enjoy each and every one of our guests. We like to think of our guests as our family, and fulfilling our commitment to making this your home away from home. Every person that walks through our door is part of our extended Best Western family. We have a great team here at the Abbey Inn and we are all in mutual agreement that we LOVE our guests. We look forward to having you back here with us again soon!!! Warmest Regards, Malea P.
The Abbey Inn, St. George, is one of the cleanest hotels I stay at. I really can't think of a way to improve this property. Good front desk, location, well decorated rooms, the breakfast is top notch.
Dear Sidney S. Thank you so much for your rating and review on TripAdvisor, We really appreciate it!!! And especially 5 stars, that's amazing!!! We are so delighted that you enjoyed your stay, and that you chose to share your experience with us!!! We thoroughly enjoy each and every one of our guests. We like to think of our guests as our family, and fulfilling our commitment to making this your home away from home. Every person that walks through our door is part of our extended Best Western family. We have a great team here at the Abbey Inn and we are all in mutual agreement that we LOVE our guests. We look forward to having you back here with us again soon!!! Warmest Regards, Malea P.
The Best Western Plus Abbey is an excellent place to stay in St. George, Utah. It's right off the freeway and easy to find. The rooms are large, the beds comfortable, and breakfast outstanding. The staff members are friendly, helpful and knowledgeable. We would highly recommend this Best Western hotel.
Dear DM, We are glad to know you have "Always had a positive experience" at our hotel! We are glad to have you stay with us again. It looks like you have shared your experience with our Tripadvisor friends several times. It is great to hear every time has been excellent! I will make sure everyone sees this and keeps up the great work! We look forward to having you stay again! Jordan P Assistant General Manager
We stayed here on our return trip also because we were very satisfied. Very good bed and very good breakfast. Excellent staff busy cleaning tables and giving service wherever needed. Will stay here when ever we are in St. George, UT. Very easy access to I 15.
Stayed the second time in two years at this location. We were very happy then and very pleased again at this time. Quite easy to access from and to I-15 on exit 6. We definitely will consider this hotel again when passing through next time.
Its the only 100% perfect hotel experience I have had. The staff is wonderful. The breakfast is a full breakfast including made to order omelets. Check-in was excellent. The rooms were perfectly clean. Plenty of parking to park my 45' bus. Coffee and water in the lobby available all day. On our arrival we were greater with cookies. What a nice gesture.
The hotel was excellent except for the sour skim milk. Two out of three mornings I ate breakfast, the skim milk tasted sour. No staff was available nearby to mention the sour milk, otherwise I would have told the staff.
Dear Tamra B, We appreciate you taking time to share with us your review! I am glad to know, your stay was excellent at our hotel. I am sorry to hear the milk was a little sour during your stay. I wish you would have mentioned that concern about the milk while you were here. If we are aware of concerns or potential problems, our crew can fix them immediately. We hope you will come back again soon! Jordan P Assistant General Manager
This is a very nice property. Staff are very pleasant and helpful. The bed was one of the best I have slept in at any hotel. Only 2 complaints. No key is required to enter the hotel from the back entrances and the breakfast that the hotel brags about was not up to snuff the 2nd morning. I would still recommend this hotel.
This is my hotel of choice when traveling to St George. The rooms are modern and have everything you need to include a large screen TV. The beds are comfortable and the internet performs at expected levels. Their breakfast is one of the best I have had in any hotel stay across the country. Front desk staff are extremely friendly and managers/supervisors are always inquiring as to the level of service and comfort.
I enjoy my experience at the Abbey Inn in St George, Utah each November. The location is convenient. The breakfast is good, a little crowded at times. Rooms are clean and comfortable. Many services available.
Dear Michael G. Thank you so very much for taking the time to rate and review us on TripAdvisor. We really appreciate it, and 5 stars that's wonderful!!! Thanks again. We thoroughly enjoy each and every one of our guests. We like to think of our guests as our family, and fulfilling our commitment to making this your home away from home. Every person that walks through our door is part of our extended Best Western family. We completely understand that having efficient service and quality interactions really make a difference for our guests. We have a great team here at the Abbey Inn and we are all in mutual agreement that we LOVE our guests. We do our best to make sure that each of our guests has a memorable and enjoyable experience. We look forward to seeing you again soon. Best Regards, Malea P.
We reserved a family suite which was a nice, large set of rooms, but was in the detached building. The bathroom was tight but OK for how little we were in the room. Wasn't sure about the jetted tub, I refuse to sit in one since the one we have at home demands to have the jets cleaned frequently and I really doubt they do that at hotels. The furnishings were worn, couch was stained as was the sofabed mattress. The elevator in the building was NOT good, looked new but when you boarded on the 1st floor the door REFUSED to close for at least 2 min. Faster way to get it to close was to send someone up a floor and press the call button, then the door closed right away. We told the front desk about it, they told us to push the close door button (which we, of course, had already tried). They then told us they had called the company to fix it. But it made the stairs to the top (3rd) floor the better option when not dragging bags. The pool was great and heated but we rarely used it since no one wanted to trek across the parking lot to our building. Breakfast was a large spread but nothing all that appetizing. And the room was not laid out well and VERY crowded. The omlet bar seemed like a nice touch but was setup on folding tables and didn't look all that good. On checkin they ask you how many are staying in the room, I overheard they charge $5/person over the room limit but you might want to ask for specifics when you call in; they don't check room numbers or who's eating when you enter the dining area. All in all it was a nice place but I think we'll try somewhere else our next trip to St George.
Dear bez71, Thank you for taking the time to rate and review us on TripAdvisor, we really do appreciate it. I do apologize that we did not exceed your expectations, that is not our intentions at all. If you would like to speak about your experience in detail with one of our managers please do not hesitate to give us a call. We thoroughly enjoy each and every one of our guests. We like to think of our guests as our family, and fulfilling our commitment to making this your home away from home. Every person that walks through our door is part of our extended Best Western family. We completely understand that having efficient service and quality interactions really make a difference for our guests. We have a great team here at the Abbey Inn and we are all in mutual agreement that we LOVE our guests. We do our best to make sure that each of our guests has a memorable and enjoyable experience. We look forward to seeing you again soon. Best Regards, Malea P.
My business stay was very nice. The room was clean and comfortable, and the staff was very helpful and friendly. The breakfast had a great selection and was never depleted. I will definitely stay there again when I come back down next year for the same conference.
Dear Orlina R. Thank you so much for the nice review and rating. We truly do appreciate the time it took you to do so. We thoroughly enjoy each and every one of our guests. We like to think of our guests as our family, and fulfilling our commitment to making this your home away from home. Every person that walks through our door is part of our extended Best Western family. We completely understand that having efficient service and quality interactions really make a difference for our guests. We have a great team here at the Abbey Inn and we are all in mutual agreement that we LOVE our guests. We do our best to make sure that each of our guests has a memorable and enjoyable experience. We look forward to seeing you again soon. Best Regards, Malea P.
Really enjoyed our stay. Used the pool and hot tub. Breakfast buffet was pretty good. Centrally located with easy access to Interstate 15. Nice clean rooms, fitness center and big pool area. Close to lots of places to eat.
Dear David K, Thank you so much for your rating and review on TripAdvisor, We really appreciate it!!! And especially 5 stars, that's amazing!!! We are so delighted that you enjoyed your stay, and that you chose to share your experience with us!!! We appreciate that you choose to stay with us, and we are glad that we are centrally located to the attractions that you like visiting while you are here in St George. We look forward to having you stay with us again really soon. Best Regards, Malea P
This is definitely the hotel of St. George. I stayed in St. George for one night before I went to Zion NP. One thing surprised me was the breakfast. It was so good even for the Chinese stomach. The room was clean and good enough to stay in St. George.
Dear Walktoofast, Thank you so much for your rating and review on TripAdvisor, We really appreciate it!!! We are so delighted that you enjoyed your stay, and that you chose to share your experience with us!!! We appreciate that you chose to stay with us, and we are glad that we are centrally located to the attractions that you like visiting while you are here in St George. We look forward to having you stay with us again really soon. Best Regards, Malea P
I stay in hotels between 50 and 60 nights a year and whenever I go to St. George, Utah I make it a point to stay at the Best Western Abbey Inn. They treat their guests with respect and caring. They also have one of the best breakfasts in the business.
I truly enjoyed my experience at this hotel. The staff were attentive, accommodating and kind throughout my stay. The property is gorgeous, and the rooms were extremely clean. I really enjoyed the shower, with the sanitary pumps for hygienic liquids - great idea. I will definitely stay here again.
This hotel is very reasonable money-wise. The breakfast and facilities are top notch. It is clean and easy to access. There are always very helpful staff. If you are in St George for business or pleasure it is the perfect stay.
Your front desk was wonderful. The breakfast was delicious and varied. Cleanliness everywhere was super. My 2 concerns were the hot chocolate maker made it very lukewarm and the TV channel listing in the room did not match the channels on the actual TV. Took some time to find my channels.
We very much enjoy staying at this hotel. It is clean, reasonably priced and in a good location. The breakfasts are fantastic. We would prefer the blankets and bedspread were covered in washable materials. There should be some thin pillows and not just big thick ones. And the shampoo/conditioner dispensers in the bath area seldom work. Otherwise, a great hotel.
Jerry, Thank you for choosing to stay at our hotel. We appreciate you taking a moment to let us know how we are doing. I am sorry the shower dispensers were difficult to use. They are meant to dispense in small quantities to help us be "green friendly." Every day thousands of bottles of old shampoo/conditioner are wasted/tossed in landfills unused or partial empty. We would like you to know we changed our conditioner over the last couple days. We found that the new shipment was too thick and not dispensing enough for our guests. We do look forward to you having you return and enjoy our new conditioner and new south tower look in the future! Jordan P Assistant General Manager
We had a very wonderful time on our trip. We had gone down to St. George for our anniversary, and what a great surprise, they had a gift waiting for us and upgraded us to a King Suite, what a wonderful surprise. We loved everything about our stay, very clean and very nice staff employees. Thank you The Monsens
Ginger, Happy Anniversary! Yes, we like to help guests celebrate milestones in their lives. I will make sure to pass this on to the staff who was working that day and give them kudos! We appreciate you coming to stay with us and your review. Please let us know anytime you are coming back to town! Jordan P Assistant General Manager
I love this hotel. When staying in St George, Utah, I won't stay anywhere else. You get A REAL breakfast with many, many choices along with a very clean comfortable room at an exceptional price. Perfect!
Cheryl, Thank you for your 5 star comments and review of our hotel. It is great to hear you won't be staying anywhere else when you come to St. George! It is our goal to help all guests enjoy their time with us. We are glad to know we have helped! We agree that breakfast is one of the areas that make our hotel great. Fresh cooked breakfast items are what all guests will enjoy when they stay with us! Please let us know anytime you are coming back to town! Jordan P Assistant General Manager
This was recommended by a friend who stays here on business. I was looking for a last minute place to stay for the weekend visiting friends in St George. When I called to check availability and pricing the guy on the phone was very helpful and went out of his way to get me the best deal with upgrades. The room was very comfortable and exceeded my expectations. definitely will stay again
Dear Matt, We are so glad you enjoyed your stay with us. It's great to know your friend recommended us. I would like to thank both of you for coming to stay with us! From the moment you make the reservation we hope to deliver amazing quality service and exceed the expectations during your stay. Please let us know anytime you or your friends are coming back to town. Jordan P Assistant General Manager
Great place to stay. Rooms are big and clean. Excellent breakfast. You won't find a better freebie breakfast at a hotel. Pool and hot tub are nice. Great location. Nicest hotel we've stayed at in St. George.
Shauna, Thank you for your great comments about our hotel. We are glad to hear you like our hotel and breakfast! Our goal is to be your "Home Away From Home" while traveling. So it is good to hear our breakfast is a great way to start the day. Please let us know the next time you are coming back to St. George! Jordan P Assistant General Manager
I won't bother repeating all the other 5-star reviews; suffice it to say that this was an excellent experience all-around. Staff / facility / breakfast were all just so great. They're doing a super job! Price was very reasonable.
We make an annual visit to St. George after playing in a Las Vegas golf tournament and have stayed at this BW Abbey several times in the past 5 years. We have also stayed at other BW and other motels in the area and have found that this motel is consistently the best. The complimentary hot breakfast is varied and delicious and the waffle maker makes the crispest Belgium waffles that I've every had. We always stay on the 3rd floor to avoid folks above us and the rooms have always been clean and up to date. There is a form you can fill for special needs (extra blankets, pillows or coffee packs) and timely response has always been appreciated. It's on a busy street right next to H15 so we always request a room back from the street and the elevator. You won't regret paying just a little more for a better night's experience. We golf and play pickleball which are close and there are many restaurants and fast food eateries nearby. The front desk folks are friendly and knowledgeable and the breakfast personnel are equally friendly and keep the food fresh and pans filled
After staying two nights in another hotel in town it was a pleasure walking into a room that did not have to be cleaned by us before we could be a little comfortable. Being in the hospitality field ourselves cleanliness is the highest priority. So far we have been very satisfied with our stays at Best Western and next time we travel we will be staying.. The two different times we stayed at Best Westerns on our trip each hotel had the same high standards.
Dear Keith B. I must agree, cleanliness is a high priority for us as well!! Thank you for taking the time to share your experience with us, we genuinely appreciate it. We thoroughly enjoy each and every one of our guests. We like to think of our guests as our family, and fulfilling our commitment to making this your home away from home. Every person that walks through our door is part of our extended Best Western family. We completely understand that having efficient service and quality interactions really make a difference for our guests. We have a great team here at the Abbey Inn and we are all in mutual agreement that we LOVE our guests. We do our best to make sure that each of our guests has a memorable and enjoyable experience. We look forward to seeing you again soon. Best Regards, Malea P.
We stayed here one other time and was very nice, this time not so much. We had an odor in the room and the breakfast was so crowed that we had to stand for a while before a table opened. We had to clean the table off because the staff was trying to keep up with supplying the food.
Dear Barbara T. Thank you for providing us your feedback, we sincerely appreciate the time you took to share your experience. I am sorry to hear that we did not exceed your expectations this time.That is never our intentions. I understand how that may be frustrating to you. We are typically really good at problem solving most situations with guests concerns. Hopefully the next time you stay with us you allow us to assist you with any concerns you might have during your stay. Many times we are more than able and willing to accommodate our guests needs. I do understand that the breakfast area can get a little crowded when we are at full capacity, I am sorry to hear that you had to clean your own table. For future reference we do have an outdoor patio for seating and as well we allow guests to take their breakfast to their rooms, and we provide trays to do so. I do hope that you have any other questions or concerns that you can feel free to call us anytime here at the Abbey Inn to discuss them with us. We do hope to see you again in the future. Best Regards, Malea P.
We ended our 10-night vacation at this wonderful hotel. The room was so comfortable and quiet. As we checked in, we found the staff to be very friendly. The hotel breakfast was great - the best we had on our trip and it was included. We highly recommend this hotel.
Dear St_LouisMaltese, Thank you so very much for taking the time to rate and review us on TripAdvisor. We really appreciate it, and 5 stars that's wonderful!!! Thanks again. We thoroughly enjoy each and every one of our guests. We like to think of our guests as our family, and fulfilling our commitment to making this your home away from home. Every person that walks through our door is part of our extended Best Western family. We completely understand that having efficient service and quality interactions really make a difference for our guests. We have a great team here at the Abbey Inn and we are all in mutual agreement that we LOVE our guests. We do our best to make sure that each of our guests has a memorable and enjoyable experience. We look forward to seeing you again soon. Best Regards, Malea P.
I spend nearly half my time on the road for work, so I spend lots of time in hotels. This is my favorite one.... for best service where they know your name, treat you as a friend, and has an awesome breakfast every time. The rooms are nice, clean and affordable.
Dear 551allank, We want to sincerely thank you for always taking the time to give a review of our property, We truly appreciate you and all of the kind remarks you leave us here on TripAdvisor, you are extremely consistent and we wanted to let you know that it hasn't gone unnoticed. We see your reviews for us on here quite frequently. As much as you enjoy staying with us, we enjoy having you here.Thanks for being a part of our extended family!!! We look forward to seeing you again really soon. Best Regards, Malea P.
I stay here quite often and have also invited friends to accompany me at the hotel. The staff is always friendly and helpful. The breakfast is like home cooked with a variety to suit most preferences and diets. The pool area is always well maintained. As a side note, be sure to ask the hotel about tickets to the world famous Tuacahn Theater.
Dear CanMarto, Thank you so much for your review and such high regards towards us here at the Abbey Inn. We really appreciate your feedback. Thank you so much for bringing your friends to visit us as well. It sincerely means a great deal to all of us here, that we are so well liked. We thoroughly enjoy each and every one of our guests. We like to think of our guests as our family, and fulfilling our commitment to making this your home away from home. Every person that walks through our door is part of our extended Best Western family. We completely understand that having efficient service and quality interactions really make a difference for our guests. We have a great team here at the Abbey Inn and we are all in mutual agreement that we LOVE our guests. We do our best to make sure that each of our guests has a memorable and enjoyable experience. We look forward to seeing you again soon. Best Regards, Malea P.
I gave a score of "10" because everything was right-on. Good location, clean and quiet rooms and fantastic staff. The breakfast offered is well above the norm. We will definitely be staying here again, and for more than one night! Several restaurants are within walking distance.
This was one of the nicest rooms we have stayed in for awhile. It was large, spacious and very nicely decorated. The staff were friendly and helpful. We were there to ride our bicycles and the staff helped us to find the various trails. There is a nice trail called the Virgin River Trail, just across the street. We also enjoyed the Snow Canyon trail. We had a great time in St. George.
Dear Moira M, Thank you!!! We loved hearing about your experience while staying with us. It means a great deal to us that you took the time to rate and review us. We do have great bike trails here in Southern Utah, I am glad that the map and the highlighted rails helped you out, and you were able to find one that you really enjoyed. We thought it would have helped out quite a bit, riding your bike on the trails is hard enough work, we are glad we were able to help. We thoroughly enjoy each and every one of our guests. We like to think of our guests as our family, and fulfilling our commitment to making this your home away from home. Every person that walks through our door is part of our extended Best Western family. We have a great team here at the Abbey Inn and we are all in mutual agreement that we LOVE our guests. We look forward to having you back here with us again soon!!! Warmest Regards, Malea P
Friendly and very accommodating staff, reasonable prices, comfortable rooms and THE best hotel breakfast you'll ever eat. We stayed on our way to and from Disneyland and this hotel was so much better than the one we stayed at in Anaheim. We will definitely be staying here again.
Dear Celeste N, Thank you so much for your rating and review on TripAdvisor, We really appreciate it!!! We are so delighted that you enjoyed your stay, and that you chose to share your experience with us!!! We thoroughly enjoy each and every one of our guests. We like to think of our guests as our family, and fulfilling our commitment to making this your home away from home. Every person that walks through our door is part of our extended Best Western family. We have a great team here at the Abbey Inn and we are all in mutual agreement that we LOVE our guests. We look forward to having you back here with us again soon!!! Warmest Regards, Malea P.
I dare you to find a better $100 room anywhere. Close to all the southern Utah national parks or just a place to spend the night traveling I-15. Full breakfast included. Friendly, professional staff. Large rooms with sitting area, office desk and kitchenette nook. What more do you need in St. George?
Dear TravelAgentDave, Thank you so much for your rating and review on TripAdvisor, We really appreciate it!!! We are so delighted that you enjoyed your stay, and that you chose to share your experience with us!!! We thoroughly enjoy each and every one of our guests. We like to think of our guests as our family, and fulfilling our commitment to making this your home away from home. Every person that walks through our door is part of our extended Best Western family. We have a great team here at the Abbey Inn and we are all in mutual agreement that we LOVE our guests. We look forward to having you back here with us again soon!!! Warmest Regards, Malea P
Very good value. Clean, nice Hot Tub area, great breakfast..... Very good hotel for the price. Good location close to freeway and for food choices. St. George is a great place to visit, the location of the Hotel makes it easy to get around.
Dear CurtNinUtah, Thank you so much for your rating and review on TripAdvisor, We really appreciate it!!! And especially 5 stars, that's amazing!!! We are so delighted that you enjoyed your stay, and that you chose to share your experience with us!!! We appreciate that you chose to stay with us, and we are glad that we are centrally located to the attractions that you like visiting while you are here in St George. We thoroughly enjoy each and every one of our guests. We like to think of our guests as our family, and fulfilling our commitment to making this your home away from home. Every person that walks through our door is part of our extended Best Western family. We have a great team here at the Abbey Inn and we are all in mutual agreement that we LOVE our guests. We look forward to having you stay with us again really soon. Best Regards, Malea P.
I stayed here in early May of 2015, my last night on the road, at the end of a two-week round-trip from Long Beach to Lexington, Kentucky and back. I really liked the room. It was a lot different from most of the places I had stayed over the previous two weeks. The aesthetic of the room was sort of masculine, reminded me of someone's den from the 60's or 70's, but more up-to-date. The air-conditioning worked great, and the water pressure in the shower was way more than adequate. The guy at the front desk very helpfully pointed me in the direction of the very good local Mexican restaurant a few yards down the road. The breakfast buffet at the hotel on Saturday morning was very generous, and included all my favorite stuff: eggs prepared a few ways, bacon, sausage, potatoes, plus healthier stuff if you are so inclined. Great people-watching, too. There were a lot of families with children staying there that weekend, so lotso interesting stuff going on in the background. The people at the table next to mine were very friendly, too. I had booked here earlier in the day. I discovered when I got to St. George that night, that pretty much every hotel room in town was booked because of an Iron Man competition in town that weekend, so I was incredibly lucky to have gotten this room. I really enjoyed my stay, and would definitely come back here if I were in St. George again.
Dear Travelbling, We are so pleased that you enjoyed your stay with us!!! Thank you for sharing your experience with us and providing feedback about your stay. We loved hearing about your stay. We are so glad that we were able to accommodate you during our busy time. We frequently do renovations throughout our hotel, so we are glad to hear your feedback about your room, and how different it was from your prior two week hotel stays. We strive for perfection!!! And we love helping our guests with all of their requests, so honestly there isn't anything we wouldn't mind doing to make our guests stay the most memorable and enjoyable. It's really nice to hear that you received exceptional service. We look forward to having you stay with us again, next time call us direct so that we can tell you about our Tuacahn and golf packages at discounted pricing. Best Regards, Malea P
A young woman named Paulene checked us in and she was awesome! She showed us a room first because we are picky. The rooms were very nice and very clean. It was a very stressful trip so having a nice clean place to stay with a happy kind young lady to assist us was very appreciated. We didn't have a chance to use the amenities or even try the breakfast but if we go back to St. George we will surely stay at this hotel again!
We were on our way through to Disneyland. This hotel was a great mid way point. The room was nice, the staff was very kind and the breakfast was great. Loved that the spa was large. Great for fitting the whole family!!!! We would stay here again.
Dear Adam M, Thank you so much for your rating and review on TripAdvisor, We really appreciate it!!! And especially 5 stars, that's amazing!!! We are so delighted that you enjoyed your stay, and that you chose to share your experience with us!!! The spa was just newly renovated, so we are very happy that you enjoyed it!! We thoroughly enjoy each and every one of our guests. We like to think of our guests as our family, and fulfilling our commitment to making this your home away from home. Every person that walks through our door is part of our extended Best Western family. We have a great team here at the Abbey Inn and we are all in mutual agreement that we LOVE our guests. We look forward to having you back here with us again soon!!! Warmest Regards, Malea P
We stayed with my daughters team. She had a late race and wanted to shower before the banquet than night. Jacob was incredibly helpful and accommodating in letting us have a later than usual check-out and saved a teenage girl from disaster :)! Thank you!
Dear AmyrW6975GO, Thank you so much for your rating and review on TripAdvisor, We really appreciate it!!! We are so glad that extended checkout time worked out for your daughter!!! We are so delighted that you enjoyed your stay, and that you chose to share your experience with us!!! We thoroughly enjoy each and every one of our guests. We like to think of our guests as our family, and fulfilling our commitment to making this your home away from home. Every person that walks through our door is part of our extended Best Western family. We have a great team here at the Abbey Inn and we are all in mutual agreement that we LOVE our guests. We look forward to having you back here with us again soon!!! Warmest Regards, Malea P
As a member of the Best Western Rewards family, I have stayed in numerous B/W's all across the West and Southwest. This is now my new favorite! Upon arriving, I was greeted by both Malea and Lynette with broad smiles and nothing but the best of professional help in signing in. My room was a King suite and it made me feel like a King! I needed help with my laptop(what can I say) and Lynette took all of 4 seconds to fix it! The next morning the Breakfast was just to my liking. All in all, am looking forward to staying there again in November!!
Dear James H, You are too kind!!! We really enjoyed having you here with us!!! We feel very privileged to be your new favorite!!! You are part of our family now and you are always welcome to return and share that great smile with us again!!! Thank you so much for your rating and review on TripAdvisor, We really appreciate it!!! And especially 5 stars, that's amazing!!! We are so delighted that you enjoyed your stay, and that you chose to share your experience with us!!! We thoroughly enjoy each and every one of our guests. We like to think of our guests as our family, and fulfilling our commitment to making this your home away from home. Every person that walks through our door is part of our extended Best Western family. We have a great team here at the Abbey Inn and we are all in mutual agreement that we LOVE our guests. We look forward to having you back here with us again soon!!! Warmest Regards, Malea P
Great property, friendly people, extraordinary breakfast, We always stay @ The Best Western Abbey Inn when we travel to St. George. I am amazed at the consistent hospitality, cleanliness and quality at the Abbey Inn. We have stayed here over 30 times over the years and are never disappointed.
Dear Bradjillsl, Thank you so much for your rating and review on TripAdvisor, We really appreciate it!!! And especially 5 stars, that's amazing!!! We are so delighted that you enjoyed your stay, and that you chose to share your experience with us!!! and wow!!! more than 30 stays!! That's FANTASTIC!!! We thoroughly enjoy each and every one of our guests. We like to think of our guests as our family, and fulfilling our commitment to making this your home away from home. Every person that walks through our door is part of our extended Best Western family. We have a great team here at the Abbey Inn and we are all in mutual agreement that we LOVE our guests. We look forward to having you back here with us again soon!!! Warmest Regards, Malea P
I have never rated any Best Western a 10 right across the board but this one is indeed special. It starts right from the minute you register to walking in to a spacious bright well appointed room. Since it was our first time in Saint George, Jacob was more than helpful to recommend places to see and restaurants to go to. We liked the Ancestor Square on Main Street with its variety of restaurants. Thai and pub restaurant was recommended in this square but we chose the Italian restaurant in the square simply because we love Italian food. The lunch was great with much food left over for supper. Saint George does not have many places to buy wine or spirits - just at liquor stores. Red wine with pasta was a must and luckily we had a bottle in our car for supper that night. Costco is crazy busy but we still went to get gas and buy a few items at Exit 10 Interstate 15.
Dear Clairej233, Thank you so much for your rating and review on TripAdvisor, We really appreciate it!!! And especially 5 stars, that's amazing!!! We are so delighted that you enjoyed your stay, and that you chose to share your experience with us!!! We thoroughly enjoy each and every one of our guests. We like to think of our guests as our family, and fulfilling our commitment to making this your home away from home. Every person that walks through our door is part of our extended Best Western family. We have a great team here at the Abbey Inn and we are all in mutual agreement that we LOVE our guests. We look forward to having you back here with us again soon!!! Warmest Regards, Malea P
I am with a golf group that stays at the Abby Inn every year in April for the last ten years and we have all enjoyed the hotel and staff there. They have always helped us with setting up our golf and our rooms have always been ready on time for us. Breakfast has always been good and hope they keep it up.
This hotel was advertised at one rate on the internet, but I got a much lower rate by going to the hotel itself and getting a great rate! This hotel stay include a fresh hot Breakfast in the morning which the Kitchen staff kept refilled and plenty of food available. The hotel is near other hotel and Restaurants with even a 24 hour dinning nearby. I recommend this hotel to anyone wanting to stay in St George.
I stay here every year when I am passing through St George; my favourite hotel in the whole trip. This year, my room had been totally updated; which was a lovely surprise. Hotel is located within easy walking distance of many restaurants; and direct access to I-15.
I stayed here because they have electric car chargers (Tesla and J1772). These chargers are more convenient and closer to the highway I-15) than the Tesla Superchargers in St. George. The rooms have dated decor that is in good shape. Rooms are comfortable and there is free WiFi. The hotel serves an above average breakfast in the morning. I did not try the outdoor pool. I would stay here again.
For 13 of the past 14 years we have stayed at the Best Western Plus Abbey Inn for a week long stay while competing in the Huntsman Senior Games. The quality of the facility has always been excellent. The breakfast is superb in terms of scope and variety. The staff are friendly and helpful. The parking is easy. The pool area and the entire property are well maintained.
Dear Paul, It is always good to hear we are a consistent quality hotel! We do appreciate you being our loyal guest over the last 13 years! All of the staff enjoy having the Senior Game participants come to the St. George area. We hope you were able to take home the gold! We appreciate you taking a moment to share your thoughts about the hotel and how we are doing. We look forward to having you back again next year to make it 14 of the 15 years coming to the World Senior Games! Thank you Jordan P Assistant General Manager
I have been staying at this hotel for years and it always seems to get better. I have always felt safe staying at this hotel and always very comfortable. I Love this hotel. It is ALWAYS clean and the staff are amazing. I couldn't imagine going to St. George, Utah and staying in any other hotel. Keep up the good work!!!!!
Enjoyable place to stay. Friendly personnel at front desk, breakfast crew and housekeeping staff. Breakfast buffet selections are tastefully prepared, food is kept hot and adequately varied. The breakfast dining tables are quickly cleaned of used dishes as people finish eating.
We were pleasantly surprised at how nice the hotel was, very clean, staff helpful and pleasant - beds were extra comfortable. Breakfast was one of the nicest we've had at a hotel offering breakfast with their rates. We definitely will stay at this hotel again.
Great hotel with great service, very clean rooms and great comfy beds. Breakfast buffet is great with so many items to chose from. Always stay here when we are traveling through from Colorado to California.
I travel to St. George a lot and have for many years. There are a lot of hotels in St. George - some newer and a lot of older hotels. This hotel is rated #3 in St. George on TA. I have often wondered why as this just a Best Western. I haven't stayed in a Best Western in over 20 years. They had a very good rate on this particular weekend so I decided to try it and see why. The hotel is clean and had a very comfortable bed. Other than that it is just an average hotel and is exactly like the Best Westerns of old. There are definitely nicer and better hotels in St George and there definitely worse. An average hotel. If you are traveling with family and the rate is good I love would recommend this hotel. I would stay here again if other options were not available.
We stayed at the Best Western Abbey Inn on our first night of a long road trip. The pool area was great and satisfied my road-weary 8-year-old. It was wonderful to get into a heated pool after a long flight from the East Coast and drive from Las Vegas. Even though the hotel was very crowed due to a family reunion, it was quiet and the breakfast spread was superior to our experience with chain family hotels. The staff at the front desk and in the breakfast area could not have been nicer or more professional.
Would definitely stay here again. Hotel has been newly renovated. Close to many restaurants as well as hwy 15. Close to Snow Canyon. Hotel staff was amazing. FULL breakfast included. Group rate for the rooms was very competitive for being in the center of the St. George area.
I stayed at the Best Western Plus Abbey Inn in St. George, Utah October 4th to the 9th. It was great. Staff was very friendly and check in was fast. We reserved the BBQ area one night for a team BBQ and Tina was so helpful. We were there for the Huntsman Senior Games. I would definately recommend this place. Nice pool and the hot tub was nice and hot. Rooms were also good.
Dear Bobbysgirl2, Thank you for choosing to stay at our hotel. It is great to see your comments and your 5 star review of the hotel. The staff does their best every day to help all guests enjoy staying at the hotel. We are glad to know you were able to use the BBQ for your team during the Senior Games. It is a fun amenity to offer our guests. We look forward to welcoming you and your team back soon! Jordan P Assistant General Manager
The room was spacious and clean. Comfortable bed, great pillows. The staff is amazing. This was the most quiet hotel I have ever stayed at on race night. They had breakfast out for runners by 4:00am( Oatmeal, waffles,cereal, toast, fruit, yogurt, juice, coffee). The house keeping staff very kind and helpful. Great location to drive to the finish line to catch the bus. I did not use the shuttle but hear it was extremely efficient. Front desk staff very friendly and knowledgeable. Plenty of close places to eat, grocery store, gas station up the road.
Dear Runnerfive, Thank you so much for taking the time to share your experience on TripAdvisor, we genuinely appreciate it. We are very pleased that you were able to stay with us during the marathon. We have many participants that stay with us every year, and we are very in tune with what our guests needs are during this time, peace and quiet, an early breakfast, and of course that shuttle. Thank you for choosing to stay with us. The St. George marathon is a very exciting event for us here at the Abbey Inn. We are already taking reservations for next year!!! We hope to see you again soon. We enjoy having all of our guests no matter what the occasio happens to be. Thank again, Malea P.
First of all, the staff were very welcoming, but the room was dark, dingy with outdated furniture. The pool was better than average for such a hotel, but overall the motel is not impressive. We were not disappointed, because it is a motel with easy access to the interstate.
Dear KateCharlie, I am so sorry to hear that we did not exceed your expectations, was there anything in particular that displeased you? We would really care to hear about it if you have a chance to get in touch with us. We are constantly renovating our property, so I was surprised to hear that you thought that our rooms and furniture were outdated. Perhaps the next time you are in the area we can recommend a different room that may suit your liking a bit more. We do appreciate that you took the time to rate and review us on TripAdvisor, the feedback that we receive is very important and beneficial for us to make improvements were needed. Thanks again, Malea P.
"Do not disturb" means nothing. The supposed great breakfast, for me was nothing worth bothering. It was slim pickins. I won't stay here again. Also, the elevator is scary so, take stairs. Plenty of good food nearby. Coffee machine ? microwave ? mini-refrigerator ? cool....
Dear Holly, I am sorry to hear things were not what you expected. For breakfast we put out a variety of fresh fruit and fresh cooked items. What could we offer on our buffet that you did not see? You mentioned the elevator was a concern. What concerned you about our elevator? If you have a moment I would like to speak to you about your concerns. I want to make sure you reviewed the correct hotel. I hope to speak to you soon! Jordan P Assistant General Manager
We stayed for just one night, but as always with this hotel - was perfect. Was on the first floor very close to the breakfast room, which I thought would be a little noisy. Didn't hear a thing. These rooms are well insulated. Was the first time for my new husband, and he was duly impressed. Clean - beautifully decorated. Staff is always courteous and welcoming. We had to leave early so went to breakfast, which was a full buffet breakfast, and the young girls who watch - keep everything full and hot. All is all - was a very good trip and another wonderful stay. We have season tickets to Tuacahn, and this hotel is close to restaurants, Tuacahn, Zion, or anyplace you desire to go to.
Dear SingerTrainer, Thank you sincerely for your kind review of our hotel!!!! We are so happy that you enjoy yourself while staying here with us. It means a lot to us that you brought your new husband to stay with us as well!!! That's great. We really do love and appreciate all of our guests, and are very fortunate that the majority of our guest's have a mutual feeling about us. The next time you are thinking about going to Tuacahn give us a call we offer discounted room rates, as well as discounted Tuacahn package deals. Lets see if we can get you a good deal on your room accommodations as well as your Tuacahn shows. Thanks again, we sure do hope to get to see you again soon. Best Regards, Malea P.
We have stayed at the Abbey Inn many times, because the hotels in Springdale right outside the park are not budget-friendly. This motel is fantastic!. The room is clean and spacious. A nice breakfast is included.
Dear William David M G, We are sincerely pleased that you choose to stay with us!!!! We adore each and every one of our guest's!!! A lot of our guest's do like the fact that we are conveniently located. I imagine the clean and spacious room would have to be an added bonus!!! Thank you for taking the time to rate and review us on TripAdvisor, it truly means a lot to us that you would give other travelers some good insight about our property. We love hearing about your experience staying with us and most important your opinion on how we are doing, through your perspective.Thanks again!!! Give us a call the next time you are in the area, let us tell you about our discounted Tuacahn and golf packages. Best Regards, Malea P.
This is one of our favorite places to stay. The rooms are always clean and nice, the bed comfortable, pillows nice and the breakfast...well it's probably the best breakfast we've had at any Best Western (and we stay at a lot of them). Everything is freshly prepared. Yum! Next time we're in this area we'll be staying at Abbey Inn again.
Dear Retiredmillers, Thank you for returning to us!!! We are so happy that you enjoy staying with us!!! We as well love having you here!!!! Thank you for taking the time to rate and review us on TripAdvisor, we sincerely appreciate that you took the time to do so. Our guests mean the world to us and, we love to see how we are doing in your perspective!!! We cant wait for you to return to us, give us a call the next time you are in the area. Thanks again for the 5 stars. Best Regards, Malea P.
The quality of the hotel room, its employees, and its amenities allowed me to fully enjoy my trip--at two-thirds the price of other local, comparable hotels. I was particularly pleased with the comfortable bed and the extremely helpful and courteous front-desk staff. I highly recommend this BW Abbey hotel.
Dear Wherry-Sue W, We are so pleased to hear that you enjoyed your stay with us!!! We love to hear about our guests experience while staying with us!!! I have to admit that we have an excellent staff that truly cares about our guests and their experience. That does make all the difference. Thank you for taking the time to rate and review us on TripAdvisor, sincerely it means a lot to us and thank you so much for the 5 stars!!! We do hope to see you again in the future. Give us a call the next time you are in the area. Thanks again. Best Regards, Malea P.
One never expects to have a injury during a marathon, but my friend did. Thank goodness for the support of our hotel, it's staff , and our very busy shuttle driver that day (Oct. 3rd, 2015). Our Shuttle driver , John, not only picked us up and drove us back to our hotel, he went above and beyond. After dropping off others staying there, he proceeded to take us to an Intsa Care and let us know that he'd be back for us. He then shuttled others from the race and such. Like a knight in shinning armor , he was waiting when we were finished.All of the staff were professional and kind I will continue to stay there in the future.
Dear Kandirasmussen, We are so sorry to hear that you injured yourself during the marathon. We do really hope that you are recovering well and feeling better. I'am so glad to hear that you were pleased with your stay and that we were willing to help in any way possible. John is a great guy!!! Thank you so much for taking the time to rate and review us on TripAdvisor. We sincerely appreciate that you took the time to do so. We truly do love our guests and are wiling to go the extra mile in ensuring that you are taken care of and have the best possible stay with us. We are so glad that you chose to stay with us during the marathon, and we do hope to get to see you again in the future. Thanks again. Best Regards, Malea P.
Best Western Plus Abbey Inn is the best place to stay in St. George Utah. Doesn't matter if it is just us or we have a grandchild or two with us, they are always welcoming upon our arrival. Rooms have always been clean and well maintained. Couldn't recommend another hotel in St. George Utah as highly as Abby Inn.
Dear Debra B, Thank you so much for taking the time to rate and review us on TripAdvisor, and for the 5 star review. We sincerely appreciate that you took the time to do that, and we really do love hearing about all of our guests experiences. Thank you so much for sharing that with us. You are so VERY right, It doesn't matter who it is staying with us, we really do love and take care of all of our guests. We are so pleased that you enjoy yourself when you stay here with us. That means that we are are doing our job!!! We cant wait to have you back here with us again!!! Call anytime we would love to hear from you!!! Best Regards, Malea P
Very pleased with our stay at this hotel. Used it as a base to visit Zion National Park. Staff is very friendly and welcoming. Rooms are well appointed with plenty of space, large tvs, small kitchenette. Hotel is starting to show it's age here and there. Not enough electrical outlets for modern travellers. Cleaning staff are doing an excellent job of keeping the rooms in shape.
Dear Msilverman70, Thank you for taking the time to rate and review us on TripAdvisor. We really appreciate it. We love hearing about our guests experiences with us. And we love receiving feedback. That's the best way to see how we are doing from the guests perspective. We thoroughly enjoy each and every one of our guests. We like to think of our guests as our family, and fulfilling our commitment to making this your home away from home. Every person that walks through our door is part of our extended Best Western family. We have a great team here at the Abbey Inn and we are all in mutual agreement that we LOVE our guests. We do our best to make sure that each of our guests has a memorable and enjoyable experience. We look forward to seeing you again soon. Best Regards, Malea P.
Stayed here in July while visiting the Utah national parks. Hotel was clean. Beds were comfortable. The hotel staff were especially friendly and helpful.The free continental breakfast was wonderful, worth $50 if we had to pay for it at a restaurant for our family of four. Jon, our host, was extra helpful and made sure everything was perfect. The pool and jacuzzi were great after hot days in July. Kids loved it, and my wife and I loved it as well. Would definitely stay here again.
Dear Greg, We are thrilled you and your family had a great time at the national parks as well as our hotel. It is good to hear Jon and his staff helped make breakfast "wonderful" for you and the kids. We agree that breakfast helps start out the day and we are glad to help our guests instead of traveling elsewhere for breakfast accommodations! Please let us know when you are ready to reserve your room! Jordan P Assistant General Manager
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