Best Western Plus Hotel The Inn at St. Albert,  Saint Albert

4.5/5  - based on 500 guest reviews.
460 Saint Albert Trail, T8N 5J9, Saint Albert, Canada - See map
+1 780 470 3800 +1 780 470 0038

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> Room 1

1 adult

 

Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
TripAdvisor Traveler Rating
based on 502 traveler reviews
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Welcome to the award winning Best Western Plus® The Inn at St. Albert! At this St. Albert hotel, a favorite for business travelers, there's meeting space available for up to 40 attendees for a board room, product launch, training sessions and more. However, it's not all business with an indoor, heated saltwater pool and hot tub and 24-hour fitness center. Rated number one on TripAdvisor® in the market, this St. Albert hotel received the 2015 Travelers Choice Winner for Families. Conveniently located on St. Albert Trail, minutes from Anthony Henday Drive and Yellowhead Trail, it's the perfect choice for outdoor lovers. Minutes from Servus Credit Union Place recreational center, the top Alberta destinations are all nearby. From medical tourism at Sturgeon Hospital to corporate headquarters, a great trip starts with location. Enjoy a complimentary, deluxe hot breakfast with a different buffet served daily. Made to order waffles, eggs, bacon, sausage and freshly baked muffins are guest favorites. The St. Albert Centre mall is right across the street, and being on the St. Albert Trail means access to endless shopping, restaurants and activities like bowling. From the Arden Theatre to the annual International Children's Festival and Rainmaker Rodeo, there's always something exciting happening. Visit the Fire & Ice Festival or head to Servus Credit Union Place, a state of the art fitness and wellness center that's the largest of its kind in Western Canada. Many local sports tournaments are held here. Plus, our St. Albert hotel is 15 minutes from the Canadian Forces Military Base of Edmonton, so it's easy to mix business with play. All rooms feature a microwave, refrigerator, free wireless and wired high-speed Internet access. Book your next stay today!

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Room 1

Guest reviews


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based on 502 guest reviews
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Traveler's Choice

 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
325
Verygood
 
136
Medium
 
26
Poor
 
6
Horrible
 
9
Business Business 152
Couples Couples 83
Family Family 202
Friends getaway Friends getaway 27
Solo travel Solo travel 21
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Plus The Inn at St. Albert,Saint Albert
  • 5
    « Best Best Western I have ever stayed in »

    I have become a fan of the Best Western Brand and chose this hotel chain whenever possible. The Best Western Plus in St Albert is the standard that I compare all other hotels to. The staff is always friendly. This last trip, I arrived late after a full day's work and a 5 hour drive. Samar opened the hot tub after hours so I could relax a little before I went to bed. Thank you, it really helped remove the road trip from my mind and body.

    3
    « Good if you are looking to stay in St Albert »

    Hotel is nice, clean, well decorated and the staff is friendly. Right beside a Tim's, Wendy's and 7 Eleven which is super handy. Right off highway 2 which is super handy. Make sure you put out your Do No Disturb Sign if you want to sleep past 9am!

    3
    « Disappointed this year »

    Friday night (May 11, 2018) the front desk was left unattended for at least 20 minutes. Calls to the number indicated on the sign at the front desk went unanswered. The pool had run out of towels and no one was there to supply more. The waffle mix ran out Sunday morning and was not replaced. The pool was closed Friday, May 11, 2018 during the day when guests wished to use it and the hot tub was closed Sunday, May 13, 2018 when guests wished to use it. I would recommend doing pool maintenance when the pool is closed not when the pool should be open for guests to enjoy especially when it is the major amenity of the hotel.

    3
    « Friendly staff, ok hotel »

    The staff at this hotel were all amazing. But the fact that there is only one elevator for 4 floors made it a terrible experience to get up and down from your room. We were there during a dance competition so there was always stuff you needed to carry back and forth. The king size bed in our suite was one of the most uncomfortable, cheapest mattresses I've ever slept on in my life. The blanket that was on the hide a bed was old and felt like sandpaper I honestly can't believe they left it on the bed for someone to see it should go to a dog shelter not a hotel room where you're paying $150 a night. Due to the fact there are many other hotels around the Edmonton area I would not stay here again.

    4
    « Enjoyed our Stay »

    Arrived for the Cheremosh Ukrainian Dance Festival. First the Breakfast is wonderful especially if you have family that requires eating Gluten free. There had to be 8 selections or more to choose from

    5
    « Excellent stay, wonderful staff »

    I would recommend Best Western Plus in Saint Albert to all families, pet owners and business professionals. The staff were happy and helpful, breakfast had many options including gluten free. Beds were comfortable and there was no amount of noise even in the pet friendly area. Overall and excellent quality service.

    5
    « Fantastic! »

    I honestly enjoyed everything about my stay. I spent 3 nights. The staff were friendly. The hotel was very clean. Breakfast was good (hot breakfast) plenty of selection. The pool and hot tub were nice. The water in the pool was warm making it much more enjoyable! If I ever find myself in St Albert again I will absolutely be staying here.

    5
    « Nice and New! »

    Stayed here on business for 2 nights and arrived to an excellent reception. Complimentary upgrade to a fourth floor king suite with living room instead of a ground floor accessible room they had me in. Nice large complimentary breakfast room, large open free parking, excellent fast free wifi. Great pool, hot tub and gym area too. Walking to good restaurants and mall near by. Worth the extra money to stay here. Glad I did. Thank you!!

    5
    « Love this hotel »

    We love everything about this hotel and the staff the rooms are beautiful love the pool and hot tub love how helpful the staff is the breakfast is really good and if at all possible this is the only hotel that we stay in when we go to Edmonton

    4
    « Very nice hotel »

    Clean, comfortable, modern room with free wifi. The staff were friendly and helpful. The breakfast was nice and included lots of hot and cold options. My kids loved the pool. The location is convenient as well.

  • 5
    « Friendly, Helpful Staff »

    Staff were amazing. I needed to make several requests during the course of my stay and they went above and beyond. Clean, very quiet rooms; good breakfast selection; plenty of parking, easy to get in and out of. Good selection of restaurants nearby.

    4
    « Very nice »

    Very happy with this choice. Great room, excellent breakfast offerings, clean, quiet and well situated next to Tim Hortons and Wendy's for quick food. Room was not very comfortable however without anywhere to sit or relax except the bed. Friendly helpful staff made this stay enjoyable.

    5
    « very pleasant and care free »

    we love how great this hotel is . Every thing runs like a well oiled clock. very relaxing and welcoming. It's location is perfect for a run into the city for some major shopping and yet just a scoot back into this wonderful town to grab supper and enjoy the nightlife.

    5
    « Great place to stay in St. Albert »

    Excellent hotel - very friendly staff. Very clean. Only complaint - pillow to big - but should have asked for a different one because when I did mention it at checkout they had others available!! Breakfast buffet is one of the best we've had - would definitely stay again. Thanks for a great stay!!

    4
    « Hockey »

    Everything in the main room and washroom was neat and tidy. Staff was friendly and helpful. Outside was appealing as well. Pool was neat and tidy as well. There was lots of options for the breakfast in the morning

    5
    « Great stay »

    Fantastic experience at this hotel. Room was clean, comfortable and large. Separate sitting room from bedroom. All the amenities. Breakfast was large selection and very good. Very very friendly staff!

    5
    « Excellent Hotel and Staff »

    Wonderful hotel in St Albert. We enjoyed our stay very much. Great breakfast with lots of gluten free options. The rooms are large, tasteful decor and very clean. Customer service was excellent. The pool was closed but that was reflected in rates this weekend and the workout room was a nice size. And the sofa bed was actually comfortable. The location was handy to most of the things we were doing in St. Albert. One complaint and I did not take a star off for it. We had a king bed studio , the king bed was rock hard and not very comfortable. Would probably try a queen bed next time and hope it was better

    5
    « Great place to stay in St Albert! »

    New hotel with lots to offer! Breakfast was impressive, lots of options. Rooms are spacious, clean, tasteful decor, and the beds are comfortable. Location of the hotel is perfect. Walking distance to various restaurants, shops and gyms!

    2
    « Not the same »

    We stayed here about 6 years ago. At that time it was fairly new & very clean... now it is somewhat rundown. Our room had a extremely dirty carpet, you couldn't go barefoot, we got dirt in the bed going barefoot. We will never stay here again.

    5
    « Wonderful stay. Felt like home »

    This hotel is as cute as can be. Comfortable room. Excellent staff. Other than 40 Cm of snow it was amazing. Highly recommend this property. The staff was exceptional and they accommodated an early check in so I could begin a business call. Thank you for a wonderful stay

  • 4
    « Good place »

    Nice location with amenities close by like Tim's and 7-11 and restaurants and bars across the highway so location is really good. Free breakfast is what it is, the same everywhere mostly I only do coffee and the oatmeal so not a huge thing for me. Rooms were very clean and good size, AC didn't work great on this trip, I know it's winter but room was a touch hot and AC would only stay on for like 30 seconds at a time for some reason. All in all a real good place.

    4
    « Excellent stay »

    Stayed at this hotel with the recommendation of a friend to attend a function. We found it close to many restaurants and shopping. The rooms were spacious and comfortable,staff is friendly and accommodating,slow elevators

    5
    « amazing stay!! »

    The staff was amazing, knowledgeable and so helpful. The beds and rooms were very comfortable felt like being at home. The complimentary breakfast was great as well food was hot and tasty and many options to choose from. I would stay again!!

    5
    « Ask for Samuel »

    We stayed here as a group and from the day we booked to checking in and during our stay, I was very impressed with Samuel. He made our whole experience great. The hotel is super close to all amenities by walking. Clean and comfort exceeded my expectations. Would definitely recommend and stay here anytime I'm in St.Albert. Thanks for a great stay and remember to ask for Samuel ??

    5
    « Above & Beyond Service »

    I recently stayed at this hotel for my daughter's birthday party. A colleague of mine, got me in touch with the Operations Manager, Tyson and immediately the exceptional service began. I was greeted, via convenient emails, by Jarred and Tyson to arrange my stay. When I arrived at the hotel I was warmly greeted by Samuel, then shortly after Tyson had came to the front desk for another warm greeting. Tyson then also introduced me to Jarred - wonderful, now I know who I have been speaking with. I was quickly ushered to my suite, where I thought I was expecting something different (completely my fault, and not the hotel manager/ staff) and Tyson quickly showed me 2 other suites that I could choose for my liking. I had to run out to pick up some surprises for my daughter and when I came back they had left a sweet little gift on the bed for her. After that, the amazing service - both comforting friendly and professional, continued. I will happily stay at this hotel any time I may require in St. Albert or surrounding hotel. The only downfall was that I was not aware that the hotel did not have a restaurant; however, they do serve a delicious hot breakfast. But again, that was my fault for not doing research on the facility before my stay...and St. Albert has enormous choices for delivery that it worked out beautifully. Thank you Tyson, Samual, Jarred and the staff for a fun-filled stay!

    5
    « Clean rooms »

    Good rooms, just run your shower before hand for about 15 mins to get hot water. Breakfast room is spacious and ok. A few more vegan options would have been nice. Front desk staff where very curtious and friendly.

    5
    « Good value »

    I liked the hotel and location, even though my business was in Edmonton, it was very convenient. The staff were very helpful. The hotel is clean and well appointed and the breakfast is great. One of the better Best Western hotels in the Edmonton area.

    5
    « Best choice of hotels at St. Albert »

    We stayed at this hotel for the very first time & regret that why have we not stayed here earlier, we were deprived of the kind of excellent professional services offered by BW St. Albert during our earlier hotel experiences which we have enjoyed if we would have considered to stay at BW St. Albert earlier.

    5
    « Staying at old faithful »

    For some reason, each time we go there we are greeted by Samuel at the check-in desk. Samuel always takes extra care of looking after us so well. He never hesitates to use French to communicate and this is so appreciated. The rooms are clean, practical and the hotel is well situated to allow us to leave the car at the hotel and walk to many choices of restaurants and bars.

    5
    « Great breakfast buffet »

    This hotel was clean, and the staff were friendly. The rooms were nice and had great pillows. The free breakfast buffet in the morning was a great bonus! There is also a Tim Hortons right next door and restaurants and shopping nearby.

  • 5
    « Business Stay »

    I came in late and it looks great and nice and quiet area even though its right on main street. Right beside Tim Horton and Wendy's for quick food. Breakfast at the hotel had the biggest selection and it was very good

    5
    « Great hotel »

    This is a great little hotel on the outer edge of Edmonton. If you need a place to stay in Edmonton it's not as expensive as in town. Worth the commute to town and save some money on the hotel. I usually only stay at Best Western Plus then you always know you're getting decent comforts of home.

    5
    « Always a pleasure »

    Lovely clean friendly hotel with great staff throughout every department. Always stay here when I can because of the staff and room conditions. Best hotel in St Albert for sure and the choice of breakfast is fantastic....what ever your needs are they have it.

    5
    « xmas party »

    Stayed here for an Xmas party we were going to Nice hotel with very friendly helpful staff. The room was very comfortable with good climate control good pool etc very nice home from home feeling Central location near to shops restaurants etc

    5
    « Incredible hotel and staff! »

    Stayed one night and was blown away by everything at this property. Chelsea at front desk is outstanding! Incredibly welcoming, fantastic personality and so helpful! The whole hotel is immaculate, the breakfast was delicious and the lady in charge of breakfast was so sweet as well. Comfy quiet rooms and again, spotlessly clean. The only minor complaint I would have is that the lights in the pool/hot tub area are WAY too bright. Went in for a relaxing dip before bed and couldn't stay in - actually hurt my eyes. Will definitely be back and highly recommend staying here if you're in the area! Thank you!

    5
    « Awesome staff/hotel/trip »

    Very impressed service with an actual smile staff were helpful an thoroughly enjoyed their jobs they really helped out in so many ways very appreciative of a business that takes that extra step thank you

    5
    « Great place for families »

    Clean, cozy and comfortable, was easy to get to and close enough to everything. Service was great as well, front desk staff was very friendly, knowledgeable and helpful. Really enjoyed our stay. Salt water pool was a hit with the kids and continental breakfast was good too.

    5
    « Stay was great »

    Our stay at he Best western in St. Albert was great. The room was clean, linen fresh and the breakfast in the morning was delicious. We never have any issues when we book at this hotel. It is the perfect location for us as well.

    5
    « Great Stay »

    I had a great experience staying at this hotel. The location is good for my business needs. My room met all my expectations. I have stayed here many times and each time is great. Would highly recommend to others.

    5
    « Great stay! »

    We have been staying in Best Western Hotels, British Columbia, Saskatchewan and Alberta, and the Experiences have all been Great! The Staff has all been Friendly and Helpful, the rooms always clean. Definitely would recommend ! Sign up for the Best Western Rewards as well, the perks of being a Member are Awesome!

  • 5
    « Best Western In St. Albert, AB »

    I always stay at this hotel, the staff are great and I love the rooms. I never have any problems. I do wish there was a nicer restaurant within walking distance than Wendy's. It could be my fault that I haven't searched hard enough.

    5
    « no disappointment here »

    Very clean room. First room I have stayed in that was actually climate controlled. Didn't have to listen to an a/c or heater running all night. More than sufficient breakfast. We were not left wanting. Very good coffee. Staff friendly and helpful.

    5
    « Our #1 choice in St. Albert »

    We have always had wonderful service here. Staff are friendly and helpful. Amenities are clean. If we've had any concerns, they have always been dealt with in a timely fashion. This is definitely our first choice of places to stay when we visit St. Albert / Edmonton.

    5
    « best western plus »

    staff were very friendly helpful they gave best rate clean room lartge and spacious enough pillows towels ect excellent matress pleasant enviroment calm peaceful setting very inviting we will definately stay again reasonable rates great breakfast

    5
    « Like home »

    From the front desk to housekeeping everyone made me feel like home, watching every little detail. Thanks to the team for all their assistance, commitment and professionalism. I will definitely go back.

    5
    « Returning to our Canadian home »

    This hotel was excellent from the minute we entered the front door. Excellent, friendly and helpful staff complimented the well appointed guest rooms. Everything was done to make our stay perfect. The best breakfast variety of our 3 1/2 week holiday.

    4
    « It's a good choice..large rooms.. nice bed »

    We love to stay in this hotel.. everything seems nice and comfy...my family always stays with best western.. and we always get the value of our money.. clean and quite.. good breakfast and nice staff..

    5
    « Great for teams »

    We were there for a ringette tournament. The staff was very friendly and accommodating. Really appreciated having a room for team meals and meetings. The breakfast had a variety of choices and food was fresh.

    5
    « Always a great experience »

    We've stayed here many times before and it has always been a great experience. Mattress wasn't great but overall it served it's purpose. The room was clean and fresh. Staff were friendly and helpful with our late check in. It's our "go to" place to stay.

    4
    « Great hotel just outside Edmonton! »

    Everything you could possibly want in a business hotel. Only complaint was with rooms internet, thumbs down, not a deal breaker but had to use my cell provider to conduct business in a business hotel. All staff super helpful and friendly, will be staying there again.

  • 5
    « Quiet and Super Clean »

    Room 106 was great, no noise to be heard. Great variety of breakfast items. Only concern would be one person working the desk Sunday morning during checkout. Hotel exterior very clean and lots of parking. Service was great during check in and fitness room and swimming pool are available but we did not use either one. I would definitely stay here again if staying in St. Albert.

    5
    « Awesome »

    Great hotel! Pet friendly but make sure to book directly with the hotel for a pet room, the reservation centre doesn't put it on the reservation. Good pool, the staff was amazing! We will absolutely stay there again!

    5
    « great place to stay. »

    awsome place. the staff was great, pool and fitness center was awesome. the hot was great.. stayed for about 40 days so it was nice to have a great room. and saint albert is a great little city. 2ould definitely stay again.

    5
    « St. Albert »

    Two thumbs up!! Close to the St. Albert Hospital, easy in and out to main roads. The Check in staff were so polite and the lobby smells beautiful. Would recommend to all the place to always seek out and stay is a Best Western!!

    4
    « Good Value »

    This a very comfortable accommodation at a reasonable cost. I've stayed here several times and have never been disappointed. Beds are comfortable, the rooms are clean, staff are friendly and the pool and exercise facilities are quite adequate. I enjoy the breakfast service which certainly satisfies that tastes of the average individual. I recommend this hotel for those looking for a comfortable space at good value.

    5
    « Fall trip »

    We found this to be an excellent Hotel. For our purpose it was close to all amenities we required. The Hotel was out done only by the friendly staff who made it hard to leave after only a short while. The breakfast was is one of the best, if you leave hunger it is your own faulty. The type of hot foods are changed on a daily basis.

    3
    « Good location and friendly staff »

    I stayed for 2 nights on a work trip. The check-in was easy and the staff were friendly, I had a couple of problems with my room (broken TV) and was quickly switched to another room that also had a problem (missing iron), they again quickly brought me an iron. The staff were great. The bed was a little uncomfortable but the room was clean and hallways were quiet. I enjoyed the breakfast, great choices from hot food to fruit, breads, cereals, etc. I would suggest trying to stay on the side over the front parking lot, I stayed on the other side and it was busy all night with traffic at the Tim Hortons.

    5
    « St. Albert Best Western hotel »

    What a nice hotel this is. Good atmosphere, nice people, great service, great breakfast choices, nice clean rooms, and a nice hot tub and pool to settle in and relax in. Definitely a do again hotel for us.

    4
    « 1 night's stay »

    Friendly, knowledgeable staff. Bed was fairly comfortable and the room was clean. A bit too much light coming in through the curtains, underneath the door and other electronic light pollution. Full breakfast had quite a few options although the scrambled eggs and potatoes were not very good. Coffee was though! We would stay there again as the value for money was good.

    5
    « Good price, clean, good staff, excellent breakfast »

    I stayed 3 nights in September 2017. The hotel was clean and up to date on decor etc. The staff was friendly, and the breakfast was the best I've ever had for continental breakfast. The price was excellent.

  • 5
    « Weekend away! »

    My wife and I were out of town attending a wedding. We wanted a quiet out of the way place we could relax at when we were away from all the wedding activities. The breakfast was great and the staff keep the dining area clean and well stocked. The front desk staff was friendly and helpful. The hotel was convent and easy to get in and out of but most of all we loved getting in the hot tub each morning and evening!

    5
    « Excellent value, comfort, and quality »

    This was our fourth stay at this Best Western and again they exceeded our expectations. Room was very clean, house keeping and front desk staff were excellent. Breakfast provided each morning, waffles, pancakes, bacon, omelet, fruit cups, yogurt, juice, coffee, and fresh fruit. We will be back again and again.

    5
    « Best western plus »

    Stayed at the best western plus in St. Albert, AB. Awesome staff, rooms immaculate, breakfast had many options. Pool and fitness room available. Hotel is situated among many amenities driving and walking distances. Best hotel i have stayed in.

    5
    « Great stay - will definitely come back »

    I was in St. Albert on business - used Google reviews to choose this location. The reviews influence my decision to book a night. Great stay - lots of choices at the included breakfast. The bed was a 8 out of 10. Not as comfortable as I would expect. That said, the bedding and pillows were perfect. I really appreciate the accessible plugins at the desk to charge my phone and computer.

    5
    « Awesome hotel!! »

    Awesome hotel to stay in. Excellent service from the staff and great breakfast choices, nice pool and exercise room. Good location. I stay here when I am travelling to Edmonton, I feel much safer here than staying in the city, no worries about your vehicle or anything in it. It also isnt too far to get into the city to go where you need to go.

    3
    « Good hotel, needs more staff »

    Hotel is clean with good amenities and friendly staff. We booked a number of rooms with an arrival time of 4pm. One room was not ready until 6pm and we had an event at 630 - very inconvenient. One of our rooms would not lock, after advising the front desk the staff member went to fix it - but being that there is only one front desk staff, this left the desk completely unattended, allowing people to come and go from the property unsupervised. This seems very unsafe for not only the people staying there, but the staff as well.

    4
    « Family sporting weekend »

    The hotel was very accommodating with allowing us to bring our bmx bike and gear into the hotel. Breakfast was hot and ample enough for my young athletic son. They did a great job hosting a full hotel of two different sporting events and a wedding. I would recommend them!

    5
    « Great Staff »

    We spent 5 nights in this pet friendly hotel and were impressed with the staff and service. The breakfast was far better than you would find with the average hotel that did not have a full restaurant and included a good selection of hot and cold dishes - many gluten free. The pool was an added bonus.

    5
    « Late night arrival »

    I arrived late of a flight and had a great experience with the front staff, bed is super comfy and the breakfast was and always is amazing. It's always a clean atmosphere. Timmys next door for a soup and coffee

    5
    « A good place to stay »

    Very nice Hotel and located in great neighborhood with amenities near by. Hotel very clean and very friendly staff. Hotel had a great breakfast and pool and fitness room was great. Whenever I'm in St. Albert I always stay there, would definitely recommend staying there while in St. Albert.

  • 5
    « Very Nice & Ideally Located »

    Very nice hotel and friendly staff. Located within walking distance of good shopping and restaurants. Rooms are large with a separate bedroom and sitting area and the bed was very comfortable. I would stay there again.

    1
    « Dishonest »

    Made a reservation for a pet room, called to modify and 3 days before were supposed to show up they said there was a mistake on their end and it was booked as no pet room. They said there was nothing they could do, Manager would not return my phone calls, front desk was like dealing with a 3 year old. Will never stay here again

    5
    « Clean accomodations - great service »

    The staff was all very friendly and helpful, the atmosphere made me feel like this hotel really wanted us to have a great experience. The rooms were very clean, modern and comfortable. I would highly recommend this hotel to anyone.

    5
    « St. Albert Best Wstern »

    If you want a clean hotel this Best Western is it. The breakfast is excellent. The staff are friendly and willing to help in any way they can. This was our first time staying here and we will be back. There are lots of restaurants in the area and shopping across the street.

    4
    « Good stop point »

    Great for stopping in, local to all amenities & airport. Visiting family who live locally hotel is easy to get to & placed within the shopping areas. But also close to parks. Reception staff are very friendly & helpful.

    4
    « Great hotel! »

    Conveniently located, clean, comfortable and modern, with an awesome hot breakfast. The kids enjoyed the pool and the service was friendly and helpful. My only minor complaint is that the wi-fi was barely functional. Other than that, I was quite pleased with my stay at this hotel.

    5
    « Great for moving to a new place. »

    We were getting our sold house cleaned out to move out-of-province and we stayed here. Great time. Don't know what else to say, best breakfast selection and freshness we've experienced in years. Thank you

    4
    « Lighting »

    The lighting in the rooms could be better. Also the Internet service was spotty. If you left the hotel you would sometimes have to log back in. Fresh fruit at the check in desk was a good thing. All in all, a pretty good experience,

    5
    « Great customer service »

    The Best Western in St. Albert has great customer service. The beds are comfortable and the rooms are always nice and clean. Great place for business or leisure with the family. Nice to have some yoghurt and fresh fruit in the morning. I like that the coffee is always on !

    4
    « Great place! »

    We only stayed here one night because my son had a track meet. Check in was quick and room was clean and spacious. Nice bathroom and we got the suite upgrade so the kid had his own room. Breakfast buffet was decent. Found room was very crowded with tables and chairs. I don't like that feeling. Also, elevators were painfully slow which seems strange for a hotel of this size. If we needed to stay in the area I would stay here again.

  • 5
    « Away from home »

    An excellent Place to stay when away from home. Great, helpful and knowledgeable staff. Beautiful decor and very handicap capable rooms. With the hot breakfast, pool, Wifi and an actual hot jaccuzi I will be back.

    5
    « great place to stay »

    Clean, quiet, great rooms, wonderful staff, excellent service. On a major highway in the city and close to attractions and businesses in both Edmonton and St. Albert. will stay here again if I need accommodation in this area.

    5
    « Very nice hotel - highly recommend it! »

    We are on a 10 day road trip- this is the best hotel we have stayed at ! Bed was very comfortable with nice linens , more than adequate towels in the bathroom , very clean room , friendly helpful staff , excellent breakfast , - no cons at all. Highly recommend and would definitely stay here again if passing through St Albert . Well done !!

    5
    « Great staff and comfy stay »

    I stayed in St. Albert while on a business trip and we were all booked into the Best Western. First off, the staff are phenomenal! From the front desk staff to the staff that work the delicious breakfast they were all so friendly and helpful. The rooms are clean, comfy and quite. I would highly recommend this hotel.

    5
    « Great Location »

    Finally a modern & clean hotel chain. Located next to Tim Hortons is an added plus. There is ample amounts of parking. Hotel is very welcoming, the landscaping is beautiful. King Suite Room is extremely comfortable & priced very well.

    5
    « Hotel is great! »

    Very clean, staff appearance is always good, place looks very nice inside and out. Would not need anything more. Definitely would recommend, and I would not stay anywhere else. The breakfast is more than just coffee and donuts, so makes any need to go anywhere else for breakfast useless. Be paying $20 somewhere else for breakfast, so take that into account. Staff and appearance of hotel is what makes this place!

    4
    « Great Experience »

    The best hotel experiences on business trips are the ones where you have nothing to report or write about afterwards. Super friendly staff on check in. Friendly staff in the breakfast room. Clean suite. Would recommend. End of story.

    4
    « Just what you're looking for »

    This hotel is just what you're looking for, clean, modern, great staff (and I truly mean great staff) an adequate breakfast, good location and moderately priced. There is a Wendy's and Tim Hortens sharing the same parking lot as the hotel.

    5
    « Best Western Plus St. albert »

    This hotel is very clean and up to date. Pool and hot tub were amazing. Breakfast was very good! Hotel staff are very helpful and friendly and genuinely concerned you are enjoying your stay. I would definitely stay at this hotel again... and my next trip I will definitely search out the Best Western hotels.

    5
    « While in St Albert »

    I have stayed at this hotel many times over the past 1.5 years while visiting my aging father. Staff is great. Rooms are good. Rates are reasonable. St. Albert has everything you need close but if you have to travel into Edmonton it is only a few minutes. Even the airport at Leduc is only 40 minutes via the Henday.

  • 5
    « Stay. »

    Pleasant stay slightly marred by group of Shumka dancers running wild at times. Noise at 2.20 am was enough to wake me up, but we didn't report it until am as wife was still asleep. Manager was responsive.

    5
    « Return to home »

    We stay here often as it is close to family and easy to find. The breakfast is great and everything is always clean and tidy. There are a variety of suites and rooms that make it easy for our family to travel with grandparents and children.

    4
    « Nice stay »

    It was a late check in and a early check out. Mainly only had a chance to sleep there but it was great. Also the swimming pool was down for maintenance so we did get a discount on the room rate, which was very nice.

    5
    « Nice room. Great breakfast. »

    Stayed here when I was in town for a wedding. Rooms were very clean and relatively quiet. I stayed in a suite room with separate bedroom. Had the rest of family over to my room for drinks after our event. Lots of room and seating for entertaining guests. The complimentary breakfast was excellent. Lots of choice for even the most picky finicky eaters in your family. Good coffee too.

    5
    « Happy dance festival! »

    We stay at this Best western plus every year! Welcoming,accommodating & clean! Always friendly at booking & any changes need occur! Curtious to help change reservations & have specific rooms requested that we like staying in!

    5
    « Great place to stay! »

    This place is bright, clean and my king size bed and jacuzzi tub was great. I will definitely stay again. I didn't get to check out the pool or breakfast but from what I saw both looked excellent. Double bonus is there's a Timmies next door!!

    4
    « Staff friendly and helpful »

    Worked for a week using this hotel as our base. Friendly, accommodating staff provided conference room perfect for our needs plus very comfortable, clean and modern rooms. Will definitely stay here again. Room key gets you a free appie at Earl's nearby. Nice touch!

    5
    « Great place to stay »

    Conveniently located near the Arden Theatre and discount given for stays with a recreational group is a wonderful advantage. Hotel is very clean, parking is good and spacious. Thought it might be a little expensive but the cleanliness of the hotel, in general, and the room cleanliness was great.

    4
    « April »

    I enjoy staying at Best Western alone or with friends Feel comfortable with area, staff and amenities I do recommend to family & others. Would suggest a second elevator as there are times it is very slow

    4
    « Good quality, large rooms »

    We were very pleased with the larger than average room size, the cleanliness, and the location in St. Albert. Also, there is a nice variety of food and beverage items offered for the free breakfast. If you like to shop, several stores are within walking distance and many others are a short drive away.

  • 5
    « Great stay, amazing breakfast! »

    Great hotel in an excellent location. We stayed here and drove to the West Edmonton Mall, which was no issue. We've never stayed somewhere that had a breakfast spread like this (other than an all inclusive) Highly recommended hotel!

    5
    « Excellent stay, highly recommend!! »

    I stayed at the hotel for 5 nights in mid October. I usually stay at a downtown Edmonton hotel, but due to family illness I needed to stay closer to family in St Albert, so I picked this hotel. My highest compliments to the staff, I had a wonderful experience & they surpassed my expectations. The front desk staff were wonderful, caring and so very, very nice. I didn't have a chance to meet the hotel/front desk manager, but I heard wonderful things about him. The hotel room was spotless, as was the breakfast dining area and the hotel was surprisingly quiet. The hot breakfasts were great with good variety and a well stocked pantry. There was plenty of well-lit parking. When I checked out, I sent an email to their owner letting him know what a wonderful experience I had and how great his staff are. I was further impressed when he called me the next day to ask me about my experience and ensure that I had been cared for by his staff. He is truly committed to a great customer experience. They made a difficult visit for me into a wonderful stay - thanks again to everyone, especially Larissa and Emily. I need to return in December to see my family again and I have already booked my next stay. I highly recommend this hotel.

    4
    « Hotel met our expectations, no surprises »

    This hotel met our expectations, no surprises. It was clean and comfortable, check in clerk was cheerful, called our room to ensure everything was ok with it. Breakfast area was very nice, good choice of breakfast items. Would definitely stay here again.

    4
    « Good Rooms, Breakfast and Service »

    The breakfast is super! With everything you could ask for. Omelettes, ham, hashbrowns, french toast and more! Big indoor pool and fitness room. My room was big with a separate bedroom; however, there was a slight body odor smell. Otherwise clean and lots of towels. The location is convenient with shops, restaurants and groceries nearby. It's quiet even though I was on the 2nd floor. The front desk service was good.

    5
    « Clean and comfy! »

    My family stayed here for 2 nights and we would definitely stay again! This hotel was very clean and had comfortable beds. We have 2 children so booked the family suite and it was fantastic as the kids had a bedroom with 2 beds and a tv for themselves. They loved the pool, and the breakfast was very well done with eggs, sausage or bacon, hashbrowns, pancakes and waffles.. Many choices, not just the usual bagels, muffins and cereal. It is perfectly located with shopping within walking distance as well as restaurants. Tim Hortons/Wendys is right beside the hotel. I would recommend this hotel to everyone. The staff was very nice as also!

    5
    « Gluten free options - amazing breakfast bar »

    Bed was great. Quiet hotel. Gluten free and dairy free options at the breakfast bar. The breakfast was the best I have ever seen. Kitchen staff were very attentive, friendly, and very helpful. The bed was firm and good quality. Black out curtains very helpful.

    5
    « Amazing Service! »

    The long and short of it is that my room wasn't available for the first night of my reservation which could have been extremely frustrating. However, Tyson, the GM quickly corrected the issue by not only booking me at another hotel before I arrived for check-in and found out about the issue, he also paid for the night! Although slightly inconvenient to have to move hotels during my 3 night stay, Tyson made sure I was well-taken care of when I finally did arrive for my stay. What could have been a negative experience turned into a positive!

    5
    « THIS hotel »

    This is what all hotels should be. They will go out of their way to assure you have a great stay. We've been staying there ever since they were new and they just keep getting better. Their breakfast is one of the largest selections I've ever seen in a hotel and it's really good. The ONLY thing I can say negative about this hotel is their elevator is slow.

    4
    « Clean and Modern »

    If you must stay overnight in St Albert, I believe that this is definitely the place to stay. The rooms are modern and fresh. The front desk staff are very friendly and helpful. I received a great recommendation for dinner. The clerk there allowed me to check in early as I needed to change my clothing, and in fact gave the cleaning staff a heads up to clean my room first. The included breakfast seems to be what is expected these days, but it is very nicely prepared and was enjoyed tremendously.

    4
    « Tired Traveller »

    BW Plus in St. Albert. The location is central and easy to find. I was pleasantly surprised to find the hotel very quiet with little street noise. The room and hotel were well appointed. I liked the accessibility of the showers but the toilets were really low, felt like daycare bathroom fixtures. The staff were very pleasant and accommodating. Breakfast room is large and comfortable. Lots of choices for breakfast and good coffee!

  • 4
    « Excellent Value Hotel »

    Cannot beat the value of this hotel, Great rates, great location and beautiful hotel. Breakfast was great The hotel is spotless inside and out. The room had great amenities...fridge, microwave, 2 tvs, coffee maker...etc. Super professional staff...a really great place to stay...one tip ...if you are driving to airport from hotel in the a.m. leave early as Anthony Hagy freeway is badly crowded and slow...

    5
    « A great experience all around. »

    We didn't know what to expect and were very pleasantly surprised. From the front desk to housekeeping and breakfast staff everyone was extremely friendly. We would definitely recommend this hotel to anyone.

    5
    « Top notch »

    This was one of the best hotels I've ever stayed in. The rooms were well kept with our beds neatly made every day and the amenities were fantastic. A decent sized pool and hot tub, the fitness center was small but it had everything I needed for a workout. The game changer: breakfast. We stayed for three nights and each morning we woke up to a new smorgasbord. The promotion with Earls just down the street made it an easy option for appy hour and a great meeting place for family and friends that we were in town to visit.

    4
    « Great stay »

    We stayed 2 nights and the Rooms were very clean, smelled fresh and comfortable. Stayed on the 4th floor. Ask for south/west side rooms so you don't hear the traffic, especially if you're a light sleeper. We were on the north side and you could hear the traffic at night sometimes. Great price especially during summer time.

    5
    « Great Stay! »

    This hotel is one I would give high recommendations to. The front dest receptionists are very friendly and caring. The room was neat, clean, and comfortable for our needs. The bed was comfortable and had a good selection of pillows. The breakfast selections were many even to having Lite yogurt varieties. The breakfast room was comfortable in size and the only one to this point in staying at BW's that had the breakfast bar for seating as well as the tables. The fitness centre was small but had enough variety in exercise equipment to meet my needs.

    5
    « Breakfast - unparalleled selection! »

    I love the breakfast options provided by Best Western, but this was the best I've visited yet! Salsa to go with eggs, whipped cream and fruit to go with waffles, selection of yogurt including light and regular varieties.. Thoughtfully & conveniently prepared and beautifully presented!

    5
    « Great Service »

    We stayed here for 1 night and was treated like royalty! We were upgraded to an executive suite because there were no regular rooms left after we had booked one online. They were very apologetic and made us feel like we were important ! I would definitely recommend this hotel.

    5
    « A great hotel with wonderful personnel »

    Great management and staff, with neat, clean and comfortable rooms. About 15 minutes from West Edmonton Mall and close to lots of restaurants - without being in a heavy traffic area of town. Its a great place to stay, I can speak with some authority as I have used this specific hotel for my business travel and have spent over 200 nights there in the past couple of years - I don't even consider other hotels

    5
    « Wonderful hotel »

    My husband and myself stay in many hotels and without a doubt this is one of the best Maintained in its. Class. Fresh smelling as you walked In to such warm and friendly front desk staff. Such a delight. They were very accommodating. The room in the 3rd floor was clean bright and airy We would stay here again

    5
    « Excellent Hotel »

    I have stayed at this hotel several times now when ever I come to St Albert, and the rooms and the service have been excellent. I like whe I come into the hotel and it smells fresh and clean and the rooms are very nice.

  • 4
    « Best western St. albert, Alberta »

    tGreat stay made you feel at home, Thanks to all the staff, from the front desk, breakfast room staff, housekeeping, you tell that it is a great place to work,{everyone has a smile on their faces.] Thanks again for the stay for our family, would highly recommend the BEST WESTERN PLUS ST. ALBERT,ALBERTA.

    5
    « Business Trip »

    Great stay. The staff was very friendly and eager to help with any of our questions or requests. The complimentary breakfast was one of the best that I have had at staying at similar Motels. It was very clean and I can't think of any complaints. I highly recommend!!

    5
    « If in St. Albert, stay at Best Western »

    Our party of three enjoyed our stay at Best Western in St. Albert because the rooms are very comfortable, clean and nicely appointed. The complimentary breakfast with much variety was a bonus.The staff are very friendly, helpful and smile a lot. All of the aforementioned is what I believe makes the other guests so courteous and friendly to each other. We would definitely stay at Best Western in St. Albert again and again.

    5
    « Friendliest place ever »

    My wife and I have stayed in many many different hotels and motels over the years from $25 per night side of the road motels to rather expensive hotels in Vegas and Niagra Falls. The Best Western Plus in St Albert, 460 St. Albert Trail, St. Albert, AB T8N 5J9 is by far the friendliest place we have ever stayed. Every single staff member takes time to stop and chat with everyone they see. It didn't matter what they were doing or how busy they were they would stop just to say "hi" and "have a great day". Every staff member was willing to help with anything and answer any questions we may have had. I would recommend this hotel to absolutely anyone. The facility is spectacularly clean, the pool is warm enough for anyone to just walk right in, the complimentary breakfast is amazing. I've been some places where their so called "complimentary breakfast" was toast and a couple different jams but at the Best Western Plus St Albert they have something for everyone. If there is something running out at breakfast the staff is so on top of it we didn't have time to tell anyone because they were replacing it already! This made our vacation even more incredible than it already was. The hotel was somewhere we wanted to be and the staff were the type of people you can see yourself befriending. Thank you to all of the staff at the Best Western Plus St Albert, you made our trip so much more than we could have expected!

    5
    « Stay in St. Albert »

    We stayed at the Best Western in St. Albert and were pleased with our stay. Clean rooms, air condiitoning that actually cools the room and great breakfast. There were 4 adults in one room and there was lots of room for our baggage, Breakfast was great with a wonderful variety of food. Clean area to sit and have our breakfast. Fitness room was clean with towels and a water fountain. Pool area was also very clean. Will stay again.

    1
    « If you have pets, you may not have a room »

    We had booked a pet friendly room to stay at this location. They called us at 4PM the day we were enroute to the hotel to tell us there were no pet rooms available. We had booked this a week in advance and added special comments that we had a pet. At 4pm they called and told us there were no pet rooms and there was nothing they could do for us. They told us that the special requests aren't viewed until the day of check in. So all in all. If you have pets, make plans to stay somewhere that will reserve you a pet friendly room - no questions asked.

    5
    « Comfort and value »

    Best Western Plus in St. Albert offered great comfort and incredible value. The complimentary breakfast was a great inclusion - we really enjoyed the fact that it was not just the standard continental breakfast that so many other hotels offer. The location was perfect - just outside of Edmonton so it was quiet and offered easy access to Edmonton.

    5
    « Excellent stay »

    This was our third stay at this great hotel. Again the experience was consistent and the quality of our stay excellent. The staff was attentive and courteous, the daily breakfast provided was changed each day with a good variety of healthier choices as well as the standard waffles, bacon, and eggs. Room was clean and sheets were changed daily.

    4
    « Get your credit card ready for ntheir "hold" at check in »

    Hotel is excellent in all respects except for their annoying, and dated, process of putting a "pre checkout HOLD" to your credit card at check in. We have travelled fairly extensively from Canada to the southern USA and haven't had another hotel do this for many, many years.

    5
    « amazing as always »

    I have nothing but good reviews for this hotel. This will be my second time staying here, the first was due to bad circumstances. The staff here are nothing but friendly, house keeping is timely and polite, and don't even get me started on the breakfast buffet !! I will continue to stay at this hotel every time I'm in the Edmonton area. The staff remembered us and our puppy from the first visit and even remember his name!

  • 5
    « Enjoyed my stay in St. Albert the staff were friendly and helpful. »

    Kyla(not sure of the spelling) was very helpful and kind. Tyson Ghostkeeper the Manager was very helpful. Found the salt water pool and hot tub very enjoyable. No chlorine smell was a nice change. The breakfast was very good and a great variety.

    4
    « Mid Week Stay »

    I headed out on a road trip with my family and was the only one staying in a hotel - I chose the St. Albert's Best Western from other reviews I read. Really glad I made the choice to stay here. I was late checking in, yet the front desk clerk was happy to see me, and was very kind. The room was clean, well stocked and quiet. I will definitely be stay here my next trip out.

    5
    « Great Hotel for the Price »

    I would recommend this hotel to my friends. Staff are friendly and helpful. Rooms are good value for the price. Hotel is clean and well kept. Free breakfast is a definite plus. Hotel is very quiet for being on a main thoroughfare.

    5
    « Our second favortie BEST Western »

    If you are looking for a quiet, well kept, close to everything hotel in St. Albert, this is the place! The hotel is in superb condition ... the rooms are clean and spacious ... we love this place! The complimentary breakfast is one of the best ... a good variety of food and it is SO CLEAN and inviting ... just like at home for us! The hotel is close to many restaurants ... Tim Horton's and Wendy's in their backyard! We had business in St. Albert and were 12 minutes from our business meetings ... awesome! We will return to this hotel next time we're in St. Albert!

    5
    « Family of 4 + 3 Large Dogs »

    3 time staying. This time with a Black Lab, great Pyrenees, and German Shepherd. Room 103. Next to side door, great for dog walks. 2 queen. Very roomy. Hard wood floors - very nice. Climate control instant and easy to change. Washroom a tad small but adequate. Lots of plugs at desk. Fridge and microwave great for family - mom, dad, a 9 and 10 yr old - lots of snacks. Breakfast A+.

    5
    « Best BW Yet »

    This was by far the best BW I've stayed in yet. Only if every BW could be this nice. Everything from the check-in goodie bag, to the fitness center in full operation, no charge bottled water, outstanding breakfast room and selection (minus those carton scrambled eggs)... was a great stay all round!

    5
    « Great Trip »

    Stayed for two nights during the wek of June 6-June 10. Great service provided by Adeeb who helped me set up my Best Western Rewards card. Adeeb was very courteous and helpful with all my questions I had about the hotel and surrounding areas. Met Adeeb on two nights and he remembered who I was the second time we saw the next day. Keep up the good work Adeeb -M.N

    5
    « Wonderful staff! »

    We stayed for two nights and the friendly front desk staff were wonderful. It was very evident that they enjoyed their job and were proud of the hotel. We were visiting for a special family event and the young lady at the front desk (sorry! I forgot to get her name in all the excitement) was very happy to take lots of photos for us! We had always stayed at another St. Albert hotel, but now that this hotel has pet friendly rooms, it will be our first choice for now on! Our room was very clean, very modern and the shower was perfect. The complimentary hot breakfast was one of the best we've had. We didn't have time to use the indoor pool or exercise room, but both were very clean. The location is great and even though it is right on the busy St. Albert Trail, we could hear no traffic noise. There was plenty of free parking on site. We highly recommend this hotel!! Thank you for a wonderful stay!

    5
    « Business trip »

    This hotel is ideally suited for my needs as I have stayed at this location several times during the past few years. The front desk personnel are extremely friend, courteous, helpful and very professional. Hotel has always been clean as are the rooms. Since I am on the road frequently, the beds in this hotel are extremely comfortable. Breakfast - offers both hot and cold and a very good selection. Truly a great place to stay.

    5
    « A pleasant stay in St Albert »

    The rooms are large and comfortable with high ceilings. Bathrooms are well appointed. I was concerned about the location but there was no road noise even though I was close to the St Alberta near that end of the building. The breakfast is good and there are many restaurants nearby along with shopping. A good choice for the business traveller to St Albert.

  • 5
    « Three times lucky »

    We stayed at the Best Western for the third time (in four years). I have yet to find anything to complain about. Staff are professional, friendly, and responsive to needs; rooms are always immaculate; and breakfasts are great. Thank you for another great stay. Marilyn

    5
    « Very good experience »

    Stayed here for two nights for a competition with the family. Customer service was tremendous, absolutely went the extra mile. It was extremely busy as it was in the middle of the Ft.McMurray evacuation and the hotel was full of evacuees, but the staff handled the hectic situation extremely well and with more attention than I would expect! Breakfast was very good for this type of hotel. Definitely worth it. Beds weren't the most comfortable, but as an overall experience, we were thrilled. Have booked again for same time next year.

    5
    « Simply Great »

    This has got to be the best ever stay we had in a BW hotel and we've been in many all over North America. There is not a single negative comment to make and my wife and I heartily promote this fantastic hotel.

    4
    « Great place to stay during business. »

    Stayed here during work trip because job site was 2 blocks away. Rooms were large, clean and modern. Many places to eat from casual to moderate upscale. Would recommend if you need to stay in north west part of Edmonton.

    5
    « The ultimate experience »

    We showed up at 4 pm got our room key and was astounded by the care and effort the staff took with our room, small little details were not missed. The front desk staff were remarkable and very accommodating and when they found out it was our anniversary wished us a happy anniversary and asked if there's anything else they could do to make our stay enjoyable but everything was spot on and perfect down to the house keeper leaving a message saying there was extra coffee for us in the morning. A very big thumbs up and will be coming back again

    5
    « Very nice stay »

    Very nice facility. It was a pleasant surprise to find a full hot breakfast that came with the room. Much better than the usual food found with continental breakfasts. Check in and out was quick and front desk personnel was extremely pleasant to deal with. Room was clean and comfortable.

    5
    « Great value »

    Very reasonable price for a king-sized bed in small suite. Had friends in to visit and was very convenient and comfortable. Didn't have opportunity to use any other amenities other than the breakfast room which was wonderful. Lots to pick from, room to relax and watch TV - could spend all day in there if allowed!

    5
    « another great BW experience »

    another outstanding Best Western. pays to be a platinum member as I was once again upgraded when i arrived to an executive suite. Great breakfast set up and good variety of fresh food. The fitness center had new equipment and the pool was a good size. great hot tube to relax in after a day of work.

    5
    « Great Breakfast, Great Value!! »

    The rooms were very clean, good pool facility and a fantastic breakfast that was included in the room cost. All of the staff was friendly and the over all facility was great. We would definitely stay here again.

    5
    « Terrific »

    Great hotel! Friendly staff, clean and comfortable quarters, good location. We had our dog with us - The room was not carpeted (yay!) and It was on the ground floor next to an exit...very convenient! Across the street was a lovely park - absolutely perfect!

  • 5
    « Convenient and Best Breakfast »

    Great place to stay if you want to be near downtown St. Albert or north of the river. Anything you want is close by. Staff were fast, courteous and helpful. The best complimentary breakfast we have had in a long time.

    4
    « Comfortable, convenient location »

    The hotel beds are comfortable and the rooms are spacious. The rooms have large screen TVs and lots of outlets to plug in phones and other electronics. Close to restaurants, grocery stores, gas stations and freeway access. The hotel is modern and there is a large breakfast room and a nice variety of hot items available - make your own waffles and pancakes, fresh fruit and fruit cups. Coffee and tea are available around the clock and water bottles are free from the front desk.

    5
    « Business Trip »

    I have stayed at this Best Western property several times in the past and have always found the staff to be very friendly and professional. The breakfast selection is very good for all ages and the location at least for me is perfect. Hotel is really clean and have never had any issues and have stayed there at least 6 times in the past couple of years.

    5
    « Great Hotel! »

    Nice hotel, great staff! I am very pleased with this hotel and would stay again in a heartbeat! Amenities are nice (gym & pool), breakfast was AWESOME, and the hotel is close to a ton of other businesses and restaurants without being too busy or loud. Convenient!

    4
    « Close to shopping »

    Our room was quite comfortable, however I was disappointed with the beds & bedding. Whatever mattress they use, it has no "edges" so you are constantly pulling yourself back into bed. The duvet, while quite comfortable, is too narrow and does not cover two adults sharing the same bed. For a queen-size bed, they should use a king-size comforter, so that two people can share it. The breakfast was included, and was quite tasty. We stayed for 6 nights so we were able to sample a variety of breakfast foods. The pool area and hot tub are well-maintained, though more should be done to ensure that street shoes are not permitted into the main pool area. We asked for robes so we could head to the pool modestly, and there was no issue. Overall, I would recommend this hotel to anyone looking for a clean, comfortable place to stay in St. Albert.

    5
    « Favourite Hotel »

    We always stay at this hotel and each time is a wonderful experience. Rooms are comfortable and clean. Nice selection of food for the complimentary breakfast. Each time we arrive/leave we are greeted with a smile from very friendly staff. Very nice hotel.

    5
    « Excellent stay! »

    Stayed here while attending meetings. Clean, comfortable beds and nice rooms. The staff were very friendly. Breakfast was very good with more options than I was expecting. The hotel was in a good location close to lots of restaurants within walking distance or a short drive.

    5
    « bestwestern plus st albert »

    excellent place, comfortable rooms, clean and premium service I always choose this location if I have to go to the city. It is nice to have somewhere comfortable to stay where you can get a good sleep and be treated like a customer that matters

    4
    « A good nights sleep! »

    Stayed here for a night while attending meetings. This is a typical Best Western property, and although some are a bit below standard, this is an excellent property. Clean and comfortable (I slept through the night, which is rare while in a strange bed). I did not use the pool or other amenities so cannot comment other than to say that they are there and available. The breakfast is above the normal standard fare and although I am not a big eater, there was plenty to choose from. I will stay here again in the future.

    5
    « Best hotel ever!!! »

    This hotel was the nicest hotel ive ever been at. The breakfast was outstanding. Im gluten free and there were many good choices for me. Staff were very accomidating and pleasant. Best hotel ever!!!! Clean and quiet and parking was free. Yay!!!!! Would highly highly reccommend this gem of a hotel to everyone. Staff are soo nice

  • 3
    « good location hard bed! »

    I stopped in on route to fort mcmuray. too tired to drive! Was looking forward to an awesome sleep in my king bedroom suite. I was a little disappointed when I spent the night tossing and turning. The breakfast was good. pool was closed for maintenance and I didn't use the hot tub.

    5
    « Weekend Visit »

    Stayed at this Hotel before and had a good experience. It didn't disappointment the second time. Well kept facility, excellent staff, the kids loved the pool, we loved the hot tub, and great location.

    5
    « Perfect Stay as always »

    We stay at this hotel every couple of months for our son to attend a Goalie school. Staff are always fabulous! Tyson you and your staff are doing an amazing job!! We will be back next weekend for another stay :) Kids love the pool and I enjoy the hot tub!

    5
    « Great hotel »

    I stayed at the Best Western Plus The Inn at St. Albert for four nights. I could state all the things that are good about this hotel and what you'd normally expect when travelling, for instance, the breakfast is good, the hotel is VERY clean and location is great but the best thing about this hotel is the staff. Customer service is fantastic. I cannot say enough about how helpful and accommodating the staff is. Whether it was the kitchen staff, the housekeeping staff or the front desk, they were all way beyond what I have experienced at the many other hotels that I've stayed in over the years. I needed the service of the front desk on more than one occasion and I was so pleased that they could help me out and got me out of what might have turned into a disaster for me. I would highly recommend this hotel.

    4
    « Hotel Experience »

    Hotel very clean. Beds extremely comfortable. Central to lots of shopping. Good choice of food for breakfast. Usual high standard for Best Western. Would certainly use this hotel again. Tim Hortons and Wendys right next door. Walmart and Costco are a few minutes drive. Great in the Summer when St Albert has a very large market with fresh veggies and good food - 5 minute drive to town centre

    5
    « Great hotel »

    This hotel is clean, modern and provides and excellent breakfast. Breakfast: self serve waffles/pancakes, variety of eggs (scrambled, hard boiled, mini omelettes, etc), sausage, hash browns, fruit, yogurt, cereal, baked goods, juices and coffee. Room had a microwave a small fridge, beds are comfy, showers are hot with good pressure, pool and hot tub is plain but clean and enjoyable for kids. This would be a great hotel for hockey teams.

    5
    « A great place to stay »

    Best Western in St Albert is a great place to stay. The staff are absolutely excellent. The quality of this hotel is #1. Tim Hortons is right beside the hotel so it couldn't be any better than that! The only one thing I would like to see here is restaurant/lounge.

    4
    « Great quality hotel »

    Suite was nicely decorated. Very comfy bed. Rooms are very soundproof as we were right beside the elevator but never heard anything during our 2 night stay. Great breakfast option included. Friendly staff.

    5
    « A Very leasurable Experiene »

    This is an excellent hotel. The price is reasonable, It is quiet. And very clean and well-appointed. The staff are very kind and friendly. The breakfast is exceprtional It Iclose to food and shoppint. You will love it.

    5
    « Christmas 2015 »

    Fabulous stay at Best Western Plus in St. Albert, Alberta. First time I have stayed here and I will definitely be back! From the outdoor music piped in at the entrance , to the delicious complimentary breakfast , complimentary toiletries if you happen to forget them and complementary water at the desk - this place is top-notch! Daily cleaning of rooms and beautiful pool area! So appreciated Jared allowing us to have a very late checkout due to an evening flight! Those are the details that matter when staying at any hotel! Thank you Best Western Plus at St . Albert!

  • 5
    « Great value, great service »

    Stayed here over the Christmas break. Really appreciated being able to come back after all the busyness of holidays and get a good rest. Staff were excellent, room was very comfortable and we enjoyed the amenities of the dining area and the pool very much.

    3
    « dont count on the breakfast »

    I picked this hotel, although it was more expensive then other options for the free breakfast. Well, when we went to eat (about 30 minutes before closing) there was no food left! Literally one piece of bacon! As the teen kids were starving they started to act up and fight, while I tried to get packed and out of there to get them fed. When I complained at the front desk, the pretty much shrugged their shoulders and said we should have waited around because they did slowly bring out more food. When I complained that I now had to spend more money to feed the kids, they offered to mail me a $25 gift card, which never arrived. I had avoided BW for the longest time (opting for Holiday Inn) due to bad experiences, and here I am 20 years later, and still get bad experiences from BW.

    4
    « Nice hotel clean and good breakfast included »

    Good location in St Alberta, easy to get to. Clean, friendly staff; housekeeping left us a signed note so our 6 year old responded and said "thanks for the clean room", Pool was nice, big enough to swim/exercise and not too cold to get in to. Hot tub nice. The included breakfast had everything you need from the waffle maker to eggs, bacon, toast, juice, coffee: it was one of the better help-yourself breakfasts.

    4
    « Very comfortable ! »

    We had family business in town and often stay at a Best Western so this was a natural choice. We were not disappointed. The breakfast is excellent with lots of variety. Adding bagels would be a great idea. We particularly noticed the friendly and helpful staff. They are proud of their city and their hotel. It makes a difference. The rooms are just fine too. We did hear a lot of footfalls through the night. You might want to request a quiet room and ask the desk what they recommend. Perhaps a top floor.

    2
    « Disappointed again at St. Albert Inn »

    We've stayed here on a number of occasions and found that they'll always put us on the old side ( they have a new side that is really nice) if we use our Suncor corporate rate. This last time was very disappointing in particular because we stayed on the fifth floor room number 502 and it felt like the walls were paper-thin. We could hear someone in the next room moaning all night. When I mentioned this to the front desk they did nothing about it. Nothing. She said they would someone send someone up to check it out, when I asked later if they had sent someone out to check it out, no one else seem to know anything about it. They didn't offer us a discount for our next stay or anything. I think next time we will drive a little further to Weslock as we really found a nice place there, for the same $140+tax a night price

    5
    « St. Albert Stay »

    A very comfortable, clean, well-rested short visit. Will definitely stay again at a Best Western property. Although it was only one night the quality of the hotel is wonderful. Wish we would have been up early enough to enjoy breakfast but maybe next time.

    4
    « A nice place to stay. »

    The Best Western Plus in St. Albert is a really nice place to stay for sure. You have everything close by. My wife and I stayed in a whirlpool suite which the staff gave us a discounted price to begin with for being Gold Elite status. When we arrived the entire staff was very friendly. Our fireplace did not work for whatever reason and Tyson Ghostkeeper did his best to get it fixed but it could not be fixed so Tyson dropped the price for our room which was great! Kayla Macdonald at the front desk was also really nice when greeting us!

    5
    « Always feel welcome »

    There are lots of hotels to choose from, but I do not even consider the others when I am in Edmonton. The Best Western PLUS in St. Albert is clean, well cared for, and the rooms are comfortable. But it comes down to the people, GM Tyson Ghostkeeper and his team are top notch. They are friendly and helpful and make you feel at home. It is obvious they take pride in their roles, and the hotel they represent I have spent well over 100 nights in this hotel for business, and have always had a good experience There are good restaurants in walking distance, and the West Edmonton Mall is only about 15 minutes away, for those who like to shop. It ticks all the boxes for a good hotel

    5
    « THE STAFF ARE AMAZING HERE 10/10 »

    The following have gone above and beyond and I will stay here lots and i will recommend this location to everyone Thank you Jarred Larissa and Jessica Great work everyone and your " boss " should definitely give you all a raise Thanks again everyone David

    5
    « Two Great Days in StAlbert »

    A Very nice newer Hotel that is easy to get to and worth the trip. We enjoyed our stay to the fullest. Friendly courteous staff willing to help out and honest smiles to enjoy, just make your stay more enjoyable. A very spacious entry welcoming your arrival. Rooms were relaxing and everything in them was excellent. The pool area was very clean and enjoyable. No deep water made me feel relaxed and safe. The food for our breakfast was a treat with hot coffee and waffles hit the spot. Just about every thing you could ask for in a fine breakfast was there. A couple of great nights on wonderful, relaxing beds was a plus for our enjoyment. Thank you for an extremely relaxing stay. Tom Coupland

  • 4
    « St Albert Visit »

    The hotel is conveniently located. Our king size bed was very comfortable and the room was spacious and quiet. Unfortunately, the breakfast scrambled eggs and hash browns were cold but fruit, waffles and toast were good and there was also a nice assortment of cereals and pastries to go with good coffee. Staff were friendly and ready to ensure our stay was excellent. I would definitely stay again.

    3
    « Only if you like a firm matress »

    This is a new hotel and is in great shape, however the bathroom design of our room was peculiar.... This room came with a shower tray not a tub, not a problem except it employed a standard curved shower curtain generally used with a tub, which overhung the outside of the shower tray so that when you took a shower there was no way not to flood the floor which is annoying when your trying to use the washroom to get ready to go out. This bathroom also used smooth tiles which were extremely slippery when wet. We found the mattress to be very firm which is not conducive to a good nights sleep if you have a bad back. The staff was super friendly and helpful although the morning breakfast area is poorly laid out and on one occasion the hotel music being piped into the area ground out the volume of the TV.

    4
    « A great place to stay »

    excellent amenities and a nice place to stay. do some research for food options and such around. there are lots. the breakfast was great, was really busy only one morning. The pool/hot tub was nice to unwind in. The TV kept making funny noises and shutting off randomly. I had a problem with my room and was switched immediately which was awesome

    5
    « 5 Stars »

    Stayed in the jacuzzi suite for our first wedding anniversary. The room was incredibly clean and the king size bed with 5 huge pillows was an added bonus. The staff was very friendly and having a hot breakfast the next morning was a great way to end our stay.

    3
    « Good Stay »

    This hotel met all my requirements. I had difficulties booking by phone because the lounge staff were busy so I booked online. Once I was there, the stay was pleasant. I would recommend this hotel to friends and family.

    4
    « Scramble Eggs & Breakfast Plates »

    Check in great... check out great.... room clean and quiet - smokers they have set-up a nice space outside - so you do not have to stand in front of the hotel - it is off to the side. DO NOT ask the Breakfast lady for scramble eggs or plates - she is very snappy - maybe the hotel needs to address these issues - if they do - it is an overall great hotel, great location and friendly staff.

    5
    « best location »

    called for an early check in...reception was very pleasant to talk with. very accommodating to our needs...very clean and nice menu on their breakfast Parking was great as it was free. Beddings and pillows are very comfortable and clean. The room itself smells clean. Internet though was not that strong enough to watch any videos on cellphones/laptops. Overall it was a great experience on our first stay in this hotel.

    5
    « Great Place »

    We needed a last minute place to stay, we had other family at this hotel and so we booked it. Room was great and so was the staff. Room was clean and neat, the pool relaxing. Elevator was super slow, but we learnt that pretty quick.

    5
    « Great stay for business »

    Very friendly staff and excellent comfortable, clean rooms with internet and nourishing breakfast! Jarred Lusk the Hotel Manager was outstanding as was his front desk team. The complimentary tea and cookies is a nice touch too! Thank you

    4
    « Property is fine but oh that smell! »

    The hotel property, location and staff are just fine but the smell in the room was too much. I suspect that the sink or the shower drain or both are clogged with hair and bacteria is causing a distinct odor. Other than that, I would recommend this property for your next stay in St.Albert.

  • 5
    « Now thats the way a Hotel needs to be run »

    I got there late around 11:00 and the front desk was very friendly and upbeat. Every time you walked by the front desk you were greeted with a smile, very odd compared to every other hotel i have been to were you are just avoided. Every part of the hotel is thought out and you have to wonder if the person that manages this Hotel must have traveled a lot and knows exactly what it takes to make a stay a delight. The most relaxing homely Hotel that i have ever stayed in between the great rooms and the friendly staff just a breath of fresh air. The management of this hotel sure could put on a clinic on how run a hotel.

    5
    « A nice little get away »

    This hotel suited us just wonderfully. We had a king suite that had a separate bedroom for the king bed with a hida bed in the main room. Despite being beside the elevator I never heard it once. The front desk staff were very accommodating letting with an early check in for family that checked in the following day. The kids enjoyed the pool and we enjoyed the hot tub Although nothing fabulous stood out at breakfast the breakfast room was clean and well attended to. I found the hotel nice and quiet even though it is right next to the main road. Tim Hortons right next door and staying in St. Albert was a wonderful change from staying directly in Edmonton.

    5
    « October 29 »

    My daughter and grandson and I spent the night at this hotel. Staff were wonderful and courteous. My grandson was sick in the night and the little gal on the desk was really great in giving us a hand. Room was terrific and breakfast the next day was really nice. I would recommend the hotel and will stay again.

    5
    « Great place to stay »

    Comfortable rooms with fridge, microwave and comfortable beds,quiet, very clean and best complimentary breakfast that I've ever seen. Staff go out of their way to be friendly and helpful. Would recommend all hotels to be like this one!

    5
    « Very friendly staff, clean comfortable stay, Highly recommend »

    I came to Saint Albert for 2 weeks for business training and stayed at the best western, due to it's great location, right near everything. The staff were very friendly and helpful, there was a mix up with my corporate card and they were able to help me out and took the time to do so. I stayed there for a total of 10 days in 2 weeks and my room was always clean and very comfortable, I could even leave money on the counter in my expense folder and it was all accounted for in the morning. I trust the staff and very much enjoyed my stay and look forward to going back.

    5
    « Excellent stay for a business trip »

    I stayed there for 2 days. Staff were excellent, helpful and courteous. Room was clean, quiet and everything is available and in place (including iron, fridge, microwave, tea and coffee makers). Tim Hortons, Safeway and other shops just next to it. Beds are so comfy. Generally, I had an excellent stay. The only downside would be the room view faced a lube shop, that's all.

    4
    « A Great stay as always! »

    We have stayed at this hotel several times & it has always been great. Very clean rooms & well appointed. The front desk staff are always friendly and very helpful. The Continental Breakfast is an added bonus & now you can get at appy at Earls and its all included. Time Horton's is an added bonus right next door. This Hotel is very handy to the Mall & a lot of restaurant's.

    4
    « Another Great Stay »

    This is our second visit to this Best Western property and it continues to be a comfortable, enjoyable experience. The king room with separate bedroom is a great configuration There is a sofa, a desk, closet and coffee facilities in the main room and a comfortably large bedroom with side counter and several seating spots. The room was clean and comfortable, the check-in process simple and facilitated by a friendly and efficient front desk staff, and the complimentary breakfast was not bad as well. The location of the hotel is very close to restaurants and shopping, and was easy to get to in spite of arriving from the southern part of the province

    4
    « Great Night sleep »

    This hotel was very nice, clean, beds very comfortable. I would diffidently stay here again or at another Best Western. Continental breakfast - food was good, but I am not sure what time the breakfast goes to, but if check out is at 11, I was expecting food to be so low or put away before 10:30 am. We were at a late night functions so we were not early to rise, but did still expect breakfast. I had to ask for more food to be put out to eat.

    4
    « Perfect location with terrific front desk staff »

    Very nice, clean room, comfortable beds. Location was perfect for us travelling through, close to restaurants and gas stations and easy exit access to highway 2. The only downside was the pool was temporarily closed during our stay. The front desk staff were extremely friendly and helpful and the complimentary breakfast was very good. All in all a very enjoyable stay and would definitely stay here again.

  • 3
    « Room was nice »

    Stayed here one night prior to our flight leaving from Edmonton. Hotel is clean, modern and fairly big. Location is perfect as Tim's is next door and shopping across the street. Alot of business within walking distance. Room was a huge size but the bathroom shower was the worse ever. For this reason alone, we could never stay at this hotel.

    5
    « Excellent room »

    My stay was most enjoyable. The bed was very comfy, the internet was good, the washroom spacious, & they also offer a free breakfast. The location is also convenient to the St.Albert Mall, Tim Horton, and restaurants are near by. Most enjoyable, I would recommend this place.

    5
    « Great Location, Great Service »

    This is a newer hotel in a great location. Rooms are modern, staff is excellent. It's everything you need; clean and everything in working order. It's close to restaurants and easy to get to. We have stayed in standard rooms and suites and not been disappointed.

    5
    « St Albert hotel »

    A great place to stay for a couple or a family. Rooms were clean and quiet. We didn't use the pool but it looked clean. Pool towels were available. Friendly helpful staff in all areas - reception, breakfast area and housekeeping. Breakfast was varied, fresh and plentiful.

 

Getting to the hotel ...

All directions
·From: Edmonton International. Head south 600 meters. Continue straight onto Airport Road. Merge onto AB-2 N via the ramp to Edmonton. Take the exit on the left onto Anthony Henday Drive/AB-216 W. Continue onto Anthony Henday Drive for 450 meters (becoming Ray Gibbon Drive). Turn right onto McKenney Avenue. Turn left at Liberton Drive. Take the first right onto Lennox Drive. Take the first right onto Queen Elizabeth ll/St Albert Trail/AB-2 S. The Best Western Plus The Inn at St. Albert will be on the right. ·From: Westlock. Head southwest on 104 Street toward 100 Avenue. Take the first left onto 100 Avenue. Take the first left onto 100 St/AB-18 E. Continue to follow AB-18 E. Turn right at AB...

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