Best Western Inn & Suites Rutland-Killington

I was truly pleased with the hotel and the spacious suites. Having 15 of my family members in one room with pizzas, wings and a few beers is a memory of laughter and love that I will always cherish. The hotel staff is outstanding. The Manager, Lisa deserves additional recognition for being so accommodating and customer focused. I will definitely return to BW Rutland

Great place to stay! Clean, great location and great customer service. Very easy to check in, the front desk agent was very nice and helpful! Highly recommended!!! Had a great experience overall.”

First, I would like to say the staff was very friendly and helpful. I would give them 5 stars. They were also able to store our freezer packs for us overnight as we were going to the farmers market the next day. However, the room and outside area needs a little sprucing. There is a large mirror in the bathroom that is surrounded by lighting. The light was flickering every time we turned on the bathroom switch. I did mention this to the front desk. The tub filled up with water when I showered and trying to adjust the drain did not help. I also mentioned this to the front desk. They were very responsive and made a note of it. There was no lighting on the side of the room where the door to enter was, so this side of the room was always very dark. The grout on the bathroom floor had pieces missing and needs to be filled in and repaired. The steps outside going downstairs from the room looks worn out and in poor condition and in need of repair. However, it was not hazardous. The bed was comfortable and overall our stay was comfortable. Hoping they will make these updates.

Clean, quiet and very comfortable. Outside appearance could use some refreshing but our room was so cozy and spotless. The front desk person was very pleasant and clearly takes pride in where she works. Would stay again any time.

Great service ! Especially Marissa. Hotel spacious Friendly atmosphere. Good breakfast. Glad I stayed Here!

A warm welcome awaits guests at the lovely Best Western Inn and Suites in Rutland, VT along with an abundant, tasty breakfast, complete with Vermont maple syrup, in a large gracious breakfast room. Next to it is an exercise room open 24 hours a day. Outside, guests will find tennis courts and a swimming pool nestled among the array of trees on the rolling campus-like setting. There is ample parking. Wedding parties find this Best Western a favorite choice. It is centrally located in the Rutland area and conveniently situated on Rte. 4 en route to Pico and Killington ski areas. A very cordial place.

We had a wonderful stay at this hotel. The suites were spacious, the pool was great and conveniently located, and the entire staff was incredibly friendly and helpful. We especially want to thank the team for going above and beyond by helping us return our camera after we accidentally left it behind. We really appreciated their kindness and excellent service. We highly recommend this hotel to anyone looking for a comfortable stay with outstanding customer service! Helmy en Patrick

I have been visiting Rutland every summer for more than a decade and each time at the Best Western for a consistently relaxed and comfortable stay. The rooms are very clean and very well appointed, the mattress has always been comfortable and above all the staff is always friendly and helpful. Breakfast buffet is served over an extended period and has a large variety of hot and cold items, including always some variety of hot eggs, but I especially appreciate the peeled cold hard-boiled eggs and the muffins. Grounds are spacious and well-kept, rooms are in a series of separate small buildings with parking directly in front of each building.

The only place I stay when I'm in the Rutland area. The rooms are always clean. The staff is the friendliest and so helpful, it's nice to be recognized. Special Shout Out to Lisa and Stella. The fresh baked muffins are worth getting up early.

The receptionists and workers at this hotel were among the friendliest of all the many hotels I have stayed in. I would say they were in the top two. Since the hotel was not crowded at that time, we were upgraded to a suite. I've seen apartments smaller than this hotel room suite. It had a large living room, a patio with two chairs, a dining area with a table and chairs, a decent size kitchen with full refrigerator, stove and even dish washer. The bedroom had 2 large queen-size beds with a closet. The bathroom was a good size with space around the sink for toiletries and another closet outside the bathroom. The room was clean and comfortable. The breakfast buffet was pretty good, the same as most Best Westerns, with hot meal choices, for example eggs, a waffle maker and some cold choices (cereal, milk, etc.). The area was peaceful and quiet and an easy drive to downtown Rutland or Killington.

Room was very clean and looked amazing. Service was incredible!

The room was very very clean and tidy. Robin, our housekeeper did an excellent job. Checking in was also very easy and the man at the desk was super friendly and helpful.

We needed someone to stay for the night while we visited friends, and the hotel was wonderful, check in was easy. Robin who did the housekeeping on our room did a wonderful job. Its also very easy to get back onto the road after leaving the property. The room was very clean and well maintained.

The guest room was excellent, spacious and clean. The staff at the Best Western Rutland, VT were outstanding. I would like in particular to single out their wonderful General Manager Lisa Jajack and the exemplary front desk staff members I interacted with during my stay: Marissa, Stella and Kylie. Thank you again!

Bare bones and fine.. This was def set up as a ski hotel, as in you're not spending much time in the room. When you are it's just for sleeping.. It's not bad; clean, nice bed, just basic.. The room is old like the shades, toiletries (not fancy) had towels (not soft not hard just ok) it's a motor lodge style; as in you check in then have to drive to a cluster of rooms that are set up as individual buildings.. not the worst, but certainly not great when you just took your stuff from the van and now must put it back, then take it out again! It's cute, very VT, ski vibe. I'd stay again if I had to! Late night staff was LOVELY!

Clean modern suite with all the amenities. A porch with a great view of the woods and mountains. Good value. Wonderful staff. You would never think you were in a hotel.

Stayed here only for 2 nights to ski Killington with my teens. The 1 bedroom suite with a kitchen was cheap compared to anything on the mountain or compared to Airbnbs. I was worried with some of the reviews but it was fine. Pros- Suite was a great size for a family. Two queen beds and a fold out couch Plenty of room for ski stuff Kitchen for snacks, leftovers, drinks was nice Breakfast offerings were not bad The staff WAS SO NICE....honestly....very lovely people working the desk when I was there and the place was PACKED with high school groups for a ski trip. Lots of parking Close to Killington and plenty of places to get food in Rutland Cons- The bathroom was old school Best Western. You get the point. Place was clean-ish...but not amazingly so. Some outlets didn't work

We stayed here for a ski trip with our two children and overall had a fantastic experience. The value for the price is hard to beat. The Room: The room was excellent—very spacious and easily accommodated up to 6 people with two double beds and a pull-out sofa in the living room. Having a kitchen was a huge plus, though it was missing a few basics like salt, pepper, and a large baking tray for the oven. One thing to note is that housekeeping is only provided upon request, which felt a bit unusual but wasn't a major issue once we knew. Location & Logistics: The hotel is about a 20-minute drive from the ski resort. It's not right on the slopes, but it's a manageable distance. Pro tip: Make sure your car is well-equipped for snow, as the drive can be tricky if the weather turns. Facilities & Food: The breakfast was okay, though we didn't end up going most mornings. The only real downside was the lack of a pool, which was a bit disappointing for the kids after a long day of skiing. Summary: Despite the minor missing kitchen items and the lack of a pool, we give this a 9/10. The size of the room and the affordable price made it a perfect choice for our family. We would definitely stay here again!

To ride and ski Killington or Pico this location is amazing. It is close to everything. The mountains and all of the restaurants that are away from Rutland. You also can enter into the town of Rutland and have anything. The hotel is clean and cozy. The outside is well maintained during snow. The room I stayed in was immaculate. Breakfast included was warm and good, so was the coffee. Saved money and spent it at The Foundry ( great restaurant by Killington) The front desk and customer service people are fantastic. The people I encountered legitimately made me feel comfortable, respected and happy. I will be a repeating guest every time I hit the best east coast Mountain to ride. Killington. Enough said

This is our second stay during this ski season! We love it here Tammy serves the best breakfasts!! Steve, was extremely helpful booking our rooms, Stella worked extra hard doing double duty at the front desk and handling breakfasts on Tammy's days off!! And Amanda gave us some good advice regarding dining options we hadn't ever tried ! Exceptional service once again !!

We have had a wonderful stay and we would like to make a special attention to Amanda and the manager Lisa. They were so kind and super nice to us.

After a disastrous experience at another local hotel, we needed to move hotels late at night, and Marissa at Best Western saved the day! We called, she confirmed availability, and we arrived shortly after. She took care of us, and our trip was saved because of her. The hotel is well taken care of, and the rooms were clean and well-appointed. Breakfast every morning was great, and the staff was lovely. Can't recommend this hotel and Marissa enough! Thank you!!

We had an excellent stay and couldn't have been happier. It's great for a couple or a family. The rooms are large, spacious, and very comfortable. We stayed in a one bedroom suite equipped with a kitchen, which made our visit even more convenient and enjoyable. The service was outstanding. The staff were friendly, welcoming, and always happy to help. The complimentary breakfast was a great bonus, with plenty of good options to start the day. The location is perfect. Very close to Killington and also close to great restaurants, making it easy to get around and enjoy the area. Overall, this hotel exceeded our expectations, and we would absolutely stay here again and recommend it to anyone visiting the area.

My family has being going on ski vacation to Killington for the last 10 years. All these years we has been choosing to stay in a suite at Best Western Inn Rutland-Killington. It's definitely the best option in Killington for the family of 4 people. Suites are spacious, well equipped and clean. Breakfast is always warm with great selections. The employees (last time it was Amanda) make you feel home. Try is once and I'll bet you're going back!

Great staff, they all make me feel like family. The rooms are clean, the food is great, the location is great, there is a bus that stops at the road right out front so you can avoid parking headaches wherever you go, great restaurants just down the hill, these people go out of their way to make sure its a great experience. Its usually a pretty quiet, mellow and relaxing atmosphere. An awesome value for amenities and location.

I had a great stay at this hotel my room was a king bed but very clean and spacious the staff were all very friendly and helpful the breakfast is amazing I will definitely return since I love to ski and stay at great places

By far the best Best Western around. We stayed for a business trip & made it a long weekend to go to Killington. When we arrived Stephen and Merissa checked us in and were able to tell us where the best restaurants and shops are in town. When we were headed to our room James and Travis saw us struggling with our skis and bags and helped me bring in our cooler of food. The suite was spacious and had a full kitchen and living room. The best part you can tell they care about the cleanliness of the place. My husband and I enjoyed every second of the stay.

We came last minute to just get away. What a get pick, Staff is amazing, they all were so helpful. Great recommendations for dinner. My housekeeper Kim was awesome. Her boss Kerry was on top of it as well. Great breakfast, who does real Maple Syrup.. this place does. WOW

This location is the best we have stayed at over the 50+ years we have visited VT. The personnel are fast, delightful, and very responsive to your needs. The operation is well managed, the rooms are very nice, and they put on a great breakfast. The location is central to many places like Killington mountain, Burlington, Manchester, and Newport.

Had a great stay at the BW Rutland, it is such a wonderful spot near both Pico and Killington, especially this time of year with all the vibrant colors. The staff was exceptional, in addition to the cleanliness of the guest room, first rate. I look forward to my next visit in the near future!

Don't stay here. The counter had two piles of food residue, one sticky (like leftover candy), the other like clumped up dried food. The TV stand had another pile of residue food on it which had to be cleaned. The trashcan still had trash items inside of it. The bathtub had a pubic hair in it. The dust on top of the radio and computer appliances was so thick you could collect it on your fingers. This one is minor, but the window to view the outside had not been cleaned in weeks if not in months, so the view was spotted with dirt. In my opinion, your health is at risk if you stay in this place.

Great overnight stay. Hotel and room was clean. The front desk attendant Stephen went above and beyond — professional, friendly, and eager to help, even offering thoughtful recommendations for scenic spots in the area. Travis in security was attentive and proactive, quickly notifying me when my car trunk was open. I didn't expect much for breakfast, but it was a pleasant surprise with juices, toast, bagels, granola, and even make-your-own waffles. The property is also pet friendly with a large grass area to walk your dog, well-equipped with poop bags. Convenient and easy drive to Kent Pond, Quechee Gorge and Woodstock. You'll see historic covered bridges like Taftsville along the way!

We visit The Best Western Hotel in Rutland Vt often. Our rooms are always super clean, thanks to Kerry Willis, Ken, and the rest of the crew. We used the pool on our trip last week, and it too was so clean and awesome. Joe and Sue McAuliffe

Tried to book but their computer was down. Called the next morning and a very unfriendly, terse woman told me, "We don't have any rooms, we've got buses coming," and then hung up on me. Very rude, no attempt to suggest other options, nothing. Won't find me trying to stay there again. You can at least be courteous!!

Front desk reception ( Stella) was great, Upgraded to a Suite, chirping Smoke detector battery replacement was immediate and our stay with fresh Belgium Waffle breakfast was exceptional!

Best breakfast I've had at any hotel. Highly recommend this property. The staff are exceptional, the suites are spacious above all my room was clean.

This hotel is disgusting. Upon entering my room i noticed earwigs were crawling on the floor. The AC barely worked and made a loud noise the entire time. If you are looking for a clean room look elsewhere.

This was a quick trip to see Vermont in the summer and see some of the sights we miss when we visit to ski in the winter. We wanted to see Green mountains.

I would highly recommend staying at the Best Western in Rutland! We were met at the front desk by Stephen who was as friendly as could be! He set us up with a nice, quiet room for the night. We didn't hear one noise the entire stay! Beautiful surroundings, too!

Our room was loaded with bugs: airwigs, ants, even a caterpillar! We were up half the night fending them off! They were crawling everywhere: bathroom, beds, walls. Everything was so dusty and dirty, the rug was gross. Very dirty place

Have stayed at this hotel each summer for at least the last ten years while visiting friends in Rutland. The experience is always first rate. The rooms are clean, comfortable and properly furnished, everything works the way it is supposed to, a very nice free breakfast buffet with hot options is standard and best of all the staff is professional, friendly and accomodating. As an example on my last trip I needed an early check in. When I called the day before the response was while we can't give a 100% guarantee but we'll do our very best, and likely can - and they did! As a bonus the property is attractive with the units in several different buildings on landscaped grounds.

Jessica is one of the best Best Western employees ever!! She is so curious and helpful. Always smiles. She upgraded our room for us, told us what was going on in the area and where to go out to eat. The rooms are beautiful here. Love it! Thank you.

Wonderful hotel in Rutland. Very comfortable beds and the nicest staff I've ever encountered. Lisa and Stella were very helpful. Good hot breakfast. Wonderful feel to the place. Highly recommended.

As part of a Northeast road trip, I spent one night in Rutland, VT. The town is small with limited hotel options. The Best Western is away from the freeway in a quiet neighborhood. Rather, than the traditional Best Westerns it was actually seven buildings. I was given building seven in back and never heard a thing. PROS: 1. Location, very quiet and peaceful. 2. Reasonable rate compared to the other hotels in town. 3. Free parking, free internet. CONS: 1. A bit away from restaurants but there was an Applebee's's nearby. 2. The breakfast was very basic, nothing special. 3. I do not believe this location has a pool or fitness center. Cheers! Marius

My family and I traveled to VT for a wedding. Stephen at the front desk was very welcoming and gave my family and I an upgraded room to a suit, which was very nice and appreciated with a 3 year old. Breakfast is complementary and was delicious! Tammy, the breakfast attendant was doing a great job keeping up with multiple people and keeping our food hot and refreshed. The best waffles I've had! Thank you all so much!

The Best Western Inn & Suites Rutland-Killington is what you would expect from a Best Western. The facility is a bit dated but otherwise fine and good value for the reasonable price, although some of the rooms, but not all, are very dark. What makes the stay worth it is the friendly staff. They are all just great and will go out of their way for you. I think the staff really made up for the dated buildings. There are no luxuries here, but the hotel is next to The Rocking Horse, a great place to shop for local goodies. Overall it's a friendly and clean hotel for a pleasant stay,

Great place to relax and be peaceful! Beautiful pool and views. Greats rooms , have everything you need! Abbie did a great job with our room service :)

This has been our second year returning to Rutland to visit family and friends. We have stayed at the Best Western 2 to 3 weeks each year. The entire staff is outstanding and the management does whatever it takes to help their guest. My wife and I have met so many of the long term staff and have come to enjoy our visits. The breakfast each morning is the tops compared to all the hotels we stay in, especially those oversized blueberry muffins that are always waiting for you each morning. Tammy does a super job handling everyone's needs each morning. Staying at the Best Western in Rutland is like coming home to family, we love it here.

Jessica made check in a breeze. When I asked if there was freezer space she even upgraded me to a suite! Nice back patio to sit outside. Ours viewed natural woods. So peaceful! Thanks for having our room ready so nicely Kerry and Amy! We tried to leave it nicely too.

Great service when we checked in. Marissa was very helpful to have us & three other couples stay in the same building. She upgraded our room to a suite at no extra cost, so we had a gathering place. She went above & beyond. Our suite was very nice & very clean. Breakfast was the best we have had in our travels. The breakfast attendant was very attentive & helpful.

My daughter has lived at the Best Western for a year. In that time the staff of the Best Western have been wonderful. The maintenance staff James Travis and Ken have been exceptional in getting repairs done timely. James went so far as to help us move some of her stuff into a new room. The staff at the front desk Stella Tammy and Jess have always been helpful and happy to see Carmen. Jess the front office manager took time out of her day off to help move Carmen into this new handicapped accessible room. Jess also went so far as to buy Carmen a plant and a cake to celebrate moving into her new room. And finally but certainly not least the housekeeping staff Jody Robin and Amy have been very helpful and keeping the rooms very clean

All the staff was nice/friendly. As for Merissa, she was amazingggg. She went over & beyond to make sure your stay was great. Anything you needed she would help you accompany. She really treated everyone with respect/care. Keep up the great work :) :)

Way better than expected. Suite was spacious, clean and well equiped. Staff were amazingand very helpful. Breakfast exceptional, lot`s of options. Bed was exremely comfortable, room was quiet. Any request we made was hadled immediately.

My now fiancé booked us a suite here for what I thought was a normal ski trip. He asked the staff if they could have a little something extra for when we got there. There was a small bottle of champagne with glasses and a beautiful charcuterie board! I was shocked when I walked into the room. The staff is kind and accommodating. We will be returning soon after the wedding!

The room was clean (thank you Alta!) and accommodating. Location was off the main road and quiet, just outside of town. There were plenty of places to eat nearby. Windows could be opened to enjoy the wooded air with lots of birdsong. The quiet location allowed for a good sleep.

Excellent experiences consistently over a number of years and currently. The accommodations are great: super clean and very comfortable. And the staff and management are uniformly superb: professional and always polite and welcoming. And no doubt it helps that there is a continuity of management -- no revolving door of managers here. This is conducive to a high level of accountability and long-term success. For all these substantial reasons, I have become a frequent visitor.

The pillows were very comfortable, the beds were very cozy, we got upgraded to a suite free of charge and it was a very spacious suite. Oven , fridge, dishwasher, etc; the staff is amazing, the staff in the breakfast area always kept it well stocked and and clean, the front desk staff very accommodating after a small incident and they took care it ASAP. Would highly recommend this hotel.

Great and friendly service. The hotel was pretty busy - busloads of kids and families - daunting for most but the staff was patient, polite and very accommodating - despite the very hustle and bustle. Breakfast being included in helpful to get your day started with not too much fuss.

Really enjoyed my stay and the staff were great. Highly recommend this establishment and look forward to my next visit. Bonus they had cookies to decorate on Valentine's Day for the kids. We had such a fun time. We will be returning this summer.

Comfortable,clean spacious rooms. Bed was comfortable. Friendly staff. Breakfast included. Self Laundry on site, which is convenient. We were here to ski. About 20 min from Killington Base Lodges. About 10 min from the entrance of Killington Access road. Easy to find. Closer to Rutland with many restaurants, pharmacies, Walgreen etc. Kid friendly. But we were there as a couple and found it very nice. Have stayed at many lodgings in this area in the past 30 years, and next time, will stay at Best Western-Rutland again.

My husband and I stayed for 2 nights to ski at Killington. We had a suite with an adjoining room for 2 friends. Everything about this Best Western is outstanding. Our suite was huge and everything in it seemed new. The unit is cleverly designed, comfortable and appealing. Everything was spotlessly clean. The bed and pillows were super comfortable. The breakfast was outstanding, with an excellent array of options and day-to-day variety. Every staff member we encountered was welcoming and made everything about our stay a pleasure. This was not our first time experiencing the kindness of staff at this hotel. In March 2024 while we were staying in a Killington condo with some friends, my husband had car trouble during an especially heavy snow squall. He ended up pulling into their parking lot and was welcomed inside to wait in the dining room/ front desk area as long as he needed to get help and a ride back. They let him leave the car until the next day. We still appreciate them for that and it is clear that kindness is in their DNA. We will definitely stay here for future trips to the Rutland region. The only negative was a family with little ones arrived late at night to the suite next to ours and the kids were running up and down the walkway, yelling and banging on the door. This interrupted our friends' sleep as the walkway went right past their room.

The room was spotless, and the breakfast was delicious with plenty of options. Jessica and Tammy were incredibly friendly and went out of their way to make our stay enjoyable. Their warm and helpful attitude made a big difference, ensuring we had everything we needed. From check-in to check-out, the staff's hospitality stood out, making us feel truly welcome. Highly recommend this hotel!

Best Western In Rutland VT is always my first choice of places to call when skiing in Killington. They are pet friendly and always take good care of us when we go and are very accommodating. Friendly staff and the late checkout option is a game changer. There are always people who are great and this time it was Jessica Ackley, Kerry, and Kim. Included Breakfast is very good as well. I will be returning as always.

This was one of the best places I have EVER stayed. Breakfast was outstanding; continually restocked for the full 3 hours. Our room was spotless. Parking was easy. You can't beat the access to Pico and Killington! We've stayed at several VRBO's and nothing compares to this. Jason helped us to modify our reservation with a last minute change, Meredith was cheery in the morning, and Jessica helped us book our next stay. Marissa made sure our room was spotless and even opened my door for me when my hands were full. I wish I knew the cook's name because she was amazing as well. Everyone was so very personable and really went above and beyond. The front desk was always staffed with a smile:)

This Best Western was great! Super affordable and easy to make the reservationm on line. Easier still if we wanted to cancel. Staff was superb!! Clean and roomy rooms. The breakfast was the best!! It snowed and the walkway was cleared early. Really great time, we will be back.

This is our first ski trip of 2025 and as usual we stay at this Best Western. From the first night when we checked in Steve helped my husband get settled he is very knowledgeable … and in the morning Jessica was doing double duty handling breakfast and the front desk with extreme efficiency and politeness!

This is what you would expect from a hotel/motel of this level. It was clean and even though it was a small room it had a large screen tv, a sofa and a fridge. The basics of what we wanted on our ski trip. It was reasonably priced and near the hiking and ski resorts we plan to participate in. Skip the breakfast though. There is a variet of options including protein but the eggs and sausage patties are tasteless.

Chad, Stella, Jessica is awesome stuff and very helpful and impressive ppl and informative Chad is great at hospitality and helping guiding things to do around kellington Stella and Jessica are very helpful front desk with big smile and kids were also got helped

Great place to stay outstanding service from Jessica front desk manger friendly kind staff service was excellent cleaning rooms ect breakfast was fantastic over all this is great place to stay an would bring friends an family here an would come back next year

Comfortable hotel with good breakfast included! We were visiting our niece at Castleton University and being a BW rewards member it was the obvious choice. Only issue I had was a guest with a huge pickup truck decided to idle his truck outside our window at 5:30 AM which disrupted my rest.

Stayed 5 nights at this property with my wife. We are seasoned travelers and we know a great property from a mediocre property. This is a great property. Our room was clean, comfortable and it had all of the things that we needed to make our stay a pleasant one. The rooms are located in several cluster buildings that have about 8 or so in each building. Our room was only one of the nice things that we experienced at this property. The employees from the housekeepers, the maintenance person, the front desk staff and the breakfast employee were all pleasant to interact with. Jessica, Stella and Tammy were but a few of the gracious staff that we met there. We are seniors and we felt very safe staying there. We will definitely return when we are in the area.

We were on a New England road trip and were afraid hotels would be booked so we made reservations at the Comfort Inn. It was terrible. It smelled so bad in the halls and the room. It was not clean. We got a refund and headed to the Best Western. What a breath of fresh air. We were greeted by Merissa, who let us look at the room before we booked. Everything was great. The breakfast was very good. I highly recommend this hotel.

Excellent service very easy check in, room was spotless with everything we could possibly need in the room waiting for us. Breakfast was more than adequate with a wide choice of foods to suit every palate, including gluten free. Checkout was a breeze. Will definitely be returning.

Amazing weekend at your hotel! Very clean, great staff, breakfast was perfect! Exceeded my expectations, thank you. Merissa Holmberg bailed us out with a room as reservations at a nearby hotel- Days Inn, was so disgusting we left upon checkin. I can't say enough about Best Western- outstanding!!

I booked 2 nights using 2 reservations online which caused some confusion because I used points for 1 night registration and 1 night as a regular room registration. Steve at the front desk was helpful in trying to combine our stay as a rollover so we could stay in the same room however due to the way the online system worked it actually checked us out for the 1 night and had a separate room and reservation for our 2nd night. Then Stella at the front desk came to the rescue. She went in and changed the reservation and kept us in the same room with the same rate. This was extremely helpful and accommodating. Thank you for making our stay enjoyable while we were visiting family in Rutland.

This was a fantastic place to stay - clean, with friendly staff and an excellent breakfast. Located conveniently near local attractions, the hotel's setting is both private and accessible. The pool was closed for maintenance, but we were offered coupons for local area pools if we wanted to go swimming. We can't wait to visit again next year.

We had a wonderful experience here and airways do! Come back every year.. The front desk people are so great, Jessica and her doggie Lola were a ton of fun! Tammy who took care of the breakfast was wonderful also! Food is delicious, and she even stays open a half hour later for us stragglers in the a.m. Lisa was very accommodating and even helped my mom get pillows, which are so so fluffy. The night auditor, Wayne (?) , got us milk after hours for our coffee and he was very personable. Amy and Kim were great with towels and the rooms are ALWAYS immaculate… great, great experience as always, and the price per night per suite was pretty amazing as well.

I stay at a variety of hotel chains and tend to think of Best Western as clean, functional and a bit boring -- but this one has a unique charm, with the separate buildings giving it a cabin-type feel. Rooms were clean (maybe a little outdated style-wise, but that's minor) and staff were exceptionally friendly and welcoming.

Last minute stop after a long day of driving. Front desk staff was very accommodating. Nice hotel, but room was in desperate need of updating. Room was clean, but didn't look so especially the bathroom floor and tub. Would stay here again if in the area.

Really enjoyed my stay here. The location is great, and there are multiple buildings which makes it almost feel like cabins, which was fun and felt more private than a typical hotel. The coffee they serve is local and way better than hotel coffee usually is. Kennedy was the front desk gal for the afternoons I was here and she was just terrific - very professional, genuinely friendly. I would definitely stay here again. I was here for a work trip and had long, stressful days, and it really helps to have a place you enjoy coming back to.

The room reeked of a previous smoker and was very damp and musty smelling. The pool was broken. They offered us vouchers for the public pool but that wasn't very appealing to go to a public pool in Rutland City. Not a great experience. The first front dest person was friendly and great. When I went back to report the smoky room the front desk person seemed bothered and offered to change our room but it was going to be a big deal so we dealt with it.

Another excellent stay at Best Western-Killington ! Third time at this location. Short story. We arrived at check in and were promptly greeted by Jessica and staff. Got our room key cards and were off to the room. Arrived at the room to find it had unfortunately not been done over by housekeepers. Minor glitch. Went back to the check in desk and Jessica and staff re-worked everything to change rooms. We were upgraded to a Suite room in another building. Unbelievable service. The room has to be one of the best places we have ever stayed in. There is nothing wrong with the “normal” rooms at all, but the “Sweet” rooms are awesome! Definitely been spoiled by this. Thank you all for a wonderful stay. We definitely will be back again.

Great stay! Clean rooms, comfy beds and service was really helpful coming in as we had a wedding and needed an earlier check in. Shout out to Stella who coordinated with ease! We had a wedding at the mountaintop resort and the couple had a shuttle going to and from the hotel! It was such a great evening and the hotel was awesome and so affordable!

The room was not what I thought I booked online and when I called to the front to see about being moved to the second floor I was told that I had to cancel and leave. I have 2 small children and the cops were out front of our room dealing with something and I just wanted to be up a floor. They would not move us even though I had booked a 2nd floor room and didn't get it. They man and young lady working that night, Saturday night were not willing to work anything around for us and it wasn't even the normal checking in time it was earlier because I paid for early check in.

I've been here at least a half a dozen times and my experience has always been very satisfactory. The staff is porfessional and pleasant and goes out of their way to resolve what few problems have come up, sometimes due to my mixups. The free breakfast is excellent, far better than others at comparable hotels, with a wide variety of fresh and packaged options, including hot eggs and breakfast meats. Grounds are spacious and pleasant. The rooms are comfortable, some are dated in decor and furniture, but clean and functional.

Very spacious and nicely decorated. Nice amenities. Clean, quiet and very comfortable. Beautiful property! Would definitely stay recommend this motel.

We had a beautiful suite, over 900 square feet. It had a nicely stocked full kitchen, a dining table, a comfy chair and couch. Tons of closets and nice beds with a pull out bed. The area is very pretty and natural. However, a bunch of workers were renting rooms there and a dozen at a time would picnic and party outside each night. Not loud but tons of pot smoke. Also, the pool was broke at this hotel our entire stay! It was 95 degrees or so outside! We found out the pool had not even open yet for the season due to mechanical issues yet we were never told this before our arrival. The hotel lobby had no air conditioning, so although the breakfast area was lovely and the food selections great, it was sickening to eat in such a terribly hot room each day. Lastly, this hotel claims to have texting or email service to where you can ask questions or get requests fulfilled. I tried this 4 times and never got a reply to either text or email. All we wanted was to get some towels. No one would even answer the hotel phone to find out where ice was. The hotel is in many separate buildings. We were in building 7 so we had to walk a ways to get to the lobby to get towels ourselves. No maid service at all, not even trash pickup in a 3 night stay. The suites are very nice though and we saw a deer and a rabbit on property.

Excellent hotel with all the needed amenities. Very clean. Near Rutland, Killington and Woodstock activities. Staff is marvelous...welcoming, offered tips of places/restaurants and extremely attentive.

Great stay. This location is set up very different. There are several separate buildings with rooms in each. Attractive landscaping, beds comfortable and good breakfast. This is our second time staying at this inn

It was superb.. clean, very comfortable bed, love how the rooms were in apartment like studios. Beautiful area, breakfast delicious and very friendly staff. I will highly recommend this Best Western to all. Thank you so much and the price was just right.

The staff, especially Stella, were wonderful! So pleasant and polite. Very personable. The room was nice. Not too big, not too small. The breakfast was delicious and fresh. Coffee, yum! Came in June, would like to come again in the fall or winter!

We stayed here recently for two weeks. Our visit was so relaxing and enjoyable. The suite was spacious and comfortable.This Best Western Inn and Suites is a destination in itself .From the minute we arrived Lisa the general manager was so welcoming as were all the staff .Jessica and Stella on reception were so friendly and efficient.Tammy provides a wonderful breakfast buffet. We are so looking forward to visiting soon again .

Incredibly excellent facility, from the super accommodating staff (thanks Kennedy and Jessica) to the immaculate and beautifully laid out room. The bed was large and comfortable as were the myriad of pillows and blankets, plus the updated bathroom is spacious and lovely, with the most flattering yet functional illuminated mirror I've ever seen in any motel (I want to bring it home!). As a nervous New Yorker I was worried the area might be sketchy, but it wasn't at all, and the grounds are well maintained . I even caught the landscaper checking out the begonias to see if they were properly being watered, which they were. I'm not much of a breakfast eater, but the buffet looked extensive and inviting. 100 percent I recommend this Best Western with no reservations! (Pardon the pun!)

After a long drive Kennedy, Marissa and Jessica were super friendly when I arrived. They gave me waters and made sure I had the best room possible for my needs. They made me feel welcomed and I cannot thank them enough. What a great stay and I highly recommend the Best Western Rutland.

I was very happy with our room, it was very spacious and clean. I was shocked with how comfortable the bed was. I think it is the most comfortable hotel bed I have ever slept on! We were on the second floor so my only suggestion is to have a couple chairs out on the balcony. Would definitely stay here again!

I've stayed in rutland before and this hotel is by far the best one yet. Staff are friendly and informative. The room was clean and I had a full kitchen if I wanted to cook. Breakfast was included with my stay and better than some restaurants. If I have to come back to the area I will be staying here again. Thank you for your hospitality!

I stayed for the eclipse, staff was so great stayed an extra night. I will be back. The Room was clean you can tell they care.

oven smoked us out bad burnt plastic smell 3 trips to the desk before oyur keys worked found a old pizza box in a drawer most surfaces where covered in dust.

when we arrived Steve and Jessica welcomed us like we were family. The breakfast was standard breakfast. The room was clean and amazing. We would definitely recommend this hotel and return to stay again. The grounds were kept pristine. The hotel itself looked like a cute skiing village. Could not have been happier nice quiet and very relaxing weekend

Great environment and the staff was great! Tammy and Jessica were a great help. The rooms were cery clean and taken care of. The continental breakfast was fresh and super tasty. I stayed a previous time at this hotel and decided to again because of how great it is!

Staff is wonderful and kind. Breakfast has multiple waffle irons, tons of selection and gluten free options. Very clean and inviting atmosphere. Brought my 2 small dogs. Great space for them to relieve themselves and baggies available to clean up if you forgot your own! I'll definitely come back here to ski and hike.

The beds are comfortable. The suites are so nice. I love being able to cook while on extended stays. The staff is amazing. Tammy works the breakfast in the mornings. She's so friendly. She has always made great suggestions for visiting places around the area.

Rooms are clean, beds are comfortable, convenient location for skiing at Killington. Breakfast is fresh, lots of options, love the waffle irons. Staff is super friendly and accommodating. I have stayed at this Best Western for the past 5 ski seasons and I always have a positive experience.

Do not stay on ground floor. It is very noisy. Ask for a second floor unit. Breakfast was excellent. Location to Killington is perfect- Only about 15 minutes away. Staff seemed overwhelmed as we were told it was the busiest week they have all year, but they were nice.

I stayed here with my 4 kids, 17, 15, 12, 8. The suite had enough space for all of us plus a kitchen to cook dinner which is a great money saver. It was 15 minutes away from Killington mountain and much more reasonably priced than area hotels during Presidents Week. I would stay here again if we decide to ski Killington again.

Room needed to be remolded, there was peeling paint on the walls and ceiling, bathroom fixtures were old and the coating was flaking off. Carpet was dated. Room smelled like marijuana from the room next door. on the positive side. the towels were clean.

We stayed at the Best Western in Rutland for a night of rest after a long drive on our way to Killington ski area. We were pleasantly surprised by how nice this hotel is. The hotel is made up of several buildings containing about 8 units each. Our room was clean, comfortable and had all the amenities. The included breakfast was half decent and acceptable.

We always go to this hotel when we go sking at Killington. The staff is very nice, the breakfast and the little afternoon treats are much appreciated by my kids. The suites are just perfect for a family of four. We had a wonderful trip once again thanks to the employees!

The suite is very comfortable with a kitchen full equipped and a very nice living room and a very big bedroom with a king size bed. breakfast was included. We had a little problem with the heating but they solve the problem very soon and in a very professional way. Al the staff is very good. The hotel is nice and close to killington slopes for skiing, just 10 minutes by car. I highly recommend it.

Nicest staff ever and rooms are great. Clean and warm! Jessica at the front desk is super. Close to town and skiing. Breakfast buffet is delicious and 24 hour coffee. Parking is easy and convenient. I have stayed here before and will come back again.

We had a nice room and excellent service from Tammy, Marie,Ken, and Jessica. From front desk,maintenance and Dawn from house keeping. We actually have stayed from November to January We appreciated the stay and would recommend it to other work companies. Thank you.

We had a wonderful ski trip staying at this Best Western. The staff was friendly and efficient from the front desk check-in to the kitchen crew at breakfast to the cleaning staff which kept us clean and well stocked with fresh towels and other essentials.

This was totally and completely a great experience. Stella at the front desk with customer relations is a star. Such a helpful and pleasant person to work with. We had been on the road for a few days and she made a big different on our one night stay....enough of a positive to add this Best Western inn to our list of return-to properties. She knows her job.....brava Stella!

A clean hotel near what you need to be near to in the area of Rutland and Killington. Comfortable beds. NOISY AIR CONDITIONER but considering we visited during the late summer heatwave, we were glad to be cool. Happy to grab an apple and maple candy at check-in.

Comfortable, clean room, extremely helpful staff, very home like atmosphere. Great breakfast. Well maintained pool, outdoors but heated. Family friendly atmosphere in a village type setting. Lots of outdoor green space for kids to run. Close to everything in Rutland but not in a busy area.

We had a great stay here with the family. I think our favorite part was the breakfast in the morning, so much variety to satisfy everyone. I was impressed with the service at the breakfast area. We are checking out today and just left the breakfast area, that was a busy place to be. Tammy did an excellent job keeping ontop of everything; that woman can go. Back and forth she whizzed around getting everything clean and refilled. A one woman show, to say the least. Great service and personality. The only improvement I can see necessary, is a tip cup. This woman Tammy did such a great job, I feel as though she absolutely needs a tip cup. I have worked in the service industry for a long time and service like this deserves to be rewarded. Customers like myself, look for that tip cup, to show appreciation to the server for a job well done. Overall, great experience. Please get that woman a tip cup, or a mounted box with a lock that says "tips accepted" she deserves it.

We saw a junkie walking on the sidewalk while we were driving there. It skewed my expectations of the town and the hotel. We were here for a wedding so didn't have much of a choice. The room feels outdated with the wallpaper choice and the thick tv. The shower has very little pressure. The beds were clean and comfortable for a nights sleep. The entrances have a strange smell to them. The free breakfast and Wi-Fi are pretty good though.

This hotel is the best around - stayed two weeks and had zero bad experiences. Highly recommend if you're in Rutland! The location was ideal, too - close to downtown Rutland, ski lodges, and shopping.

We stayed for 2 nights and pretty much everything was as I expected. Rooms were quiet and comfortable. Nothing fancy. The pool and hot tub were clean and the right temperatures. Again, nothing fancy. The gym had a few exercise machines and several cardio machines. Only 15 pound free weights. A couple of machines were in need of repair. Breakfast was decent however the girls serving were excellent. The location was good. The nights we stayed the hotel was at capacity but still the room was quiet. Only negative was the Burgoyne grill for dinner. Very underwhelming and understaffed. The poor waitress ran her tail off and did her best. The food was terrible. We would stay here again but not eat at the Grill.

Service and customer satisfaction were a first since the moment I stepped into the registration lobby. Jessica was friendly, and hospitable, being a thousand miles from what I call home, she made me feel welcomed. Lisa the GM has been exceptional, understanding and with sense of urgency thats kinda rare these days. Merissa, Tammy and Stephen, and the young tall blond hair maintenance guy ( i forgot your name, sorry man) everyone here provides a 5 star bespoke service that the best chains or hotel portfolios around the world provide. If I ever visit Rutland county again this is the only place I would stay in. Also, bring back Jessica's strawberry waffles please, you'll keep her for life in here!!

The staff is amazing her. Merissa and Sebastián were very helpful in my stay here. The breakfast was different every morning. The location of the hotel was beautiful. It's 20 minutes from Killington and 5 minutes from Home Depot

We stayed at the Best Western Rutland for a family wedding weekend. The suites are perfect for a family of 5. The rooms are very spacious and clean. We only stayed for 3 nights, but you could absolutely spend a week here comfortably. Lots of open space and closets in the room. We also utilized the outside picnic tables to have a group BBQ one evening. The salt pool was very refreshing as well.

The staff was very good. Jessica was very quick to assist when help was needed and she was very conscientious. Our room had a musty smell and when I contacted her she very quickly had the air conditioner filter replaced. I believe the air/heating system needs an upgrade or at the very least, a through cleaning. I was also disappointed that they didn't come in to clean the room and bring fresh towels. I was told that this was due to “Covid” and that if you wanted the room cleaned you have to request it the night before. Seriously??!! I'm so tired of businesses using Covid as an excuse for good service. I don't blame the staff for any of this, I blame the greed of the Best Western executives.

Great place. Feels more like a fun home environment instead of just a regular hotel due to it being little guest cottages with hotel rooms inside. Very beautiful view. Very roomy. Staff is very accommodating and friendly . Nice breakfast each morning and they have the menu up the night before so you can see what it is. Would definitely come back to this one the next time I'm in the area.

The room had several bugs in it. There were snack food wrappers between the mattresses and box springs. All of the ceiling corners had cobwebs in them. The air conditioning barely worked so we were hot. We tried calling the front desk several times from our room phone and it would ring for a while and no one would answer, to the point that I had to walk across the way to ask where the locations of the ice machines were. The staff did not answer or offer a map, they simply pointed to the building and said “second floor.” The pool was filthy, with hair and bugs floating all over it. A horrible experience with a disgusting hotel and even worse staff. Will never stay at a best western again.

The room was the greatest My housekeeper Amy was very kind friendly and outgoing she went an xtra mile just to get me what I needed!!! Amy deserves something special from the company for all she does

Staff were extremely accommodating and helpful. We were in town for an event and had booked another establishment online. Upon checking in that place was not clean and smelled of smoke. We promptly checked out and drove to Best Western to hoping for a room and they did not disappoint. Very clean establishment. We felt at home.

We were really pleasantly surprised by this Best Western. It definitely used to be a condo hotel. Our 1 bedroom suite with kitchen was really more of a one bedroom condo. It was very specious and perfect for our weekend at Killington. Plenty of space for the 4 of us. Full kitchen with new appliances and breakfast bar. Tons of dresser and closet and cabinet space. We stayed in building 6. There was a path to the lobby area for breakfast in the AM. The breakfast buffet was ample. Second floor unit so quiet except for a bit of street noise. The vanity was renovated but the shower was not and could use it. But otherwise a really convenient and comfortable place to stay for a weekend.

We were very pleased with our stay. Traveling with 3 small kids isn't easy. We were able to check in early. It wasn't guaranteed but they made it happen which was absolutely wonderful. Gave the kids a little time to unwind from a long car ride before heading to a funeral. The breakfast the next morning was excellent. My 4 year old loved the Belgian waffles with all the special toppings! All in all a great stay at this hotel.

We have repeatedly stayed at the hotel. It's location is perfect for accessing the Killington/Pico ski area and the hotel has become the preferred choice for our Rutland base. The rooms are large and warm and clean. However they were not cleaned the next day nor were any of the toiletries or coffee replenished. The breakfast was basic, except for the do it yourself waffles. Hot chocolate was missing one evening and continue to be missing at the breakfast next day. We will probably stay again but hope that the situation will improve.

We made a last min change in stay to the Best Western Inn and Suites. So glad we did!! Rooms were clean. It was busy just following Christmas but the staff did a fantastic job keeping the breakfast plentiful every morning. Breakfast included a daily egg and meat option, waffles, bagels, cold and hot cereal, yogurt, fresh baked muffins, coffee, tea, juice milk. Many options to choose from. Front desk staff was always accommodating with extra towels. They also had pet friendly accommodations. Will stay here again.

We chose a suite because we're a mother-daughter pair with different schedules and didn't want to sleep in the same room -- or pay for two separate rooms. The 1-BR suite was very spacious and clean and in good shape, and we saved money over paying for two single rooms. We loved the second-floor balcony and the bright space and high cathedral ceiling. On the downside, the sofa-bed was uncomfortable and the window at the top of the high wall has no covering, so the light came in at night, not ideal for sleeping. Breakfast was pretty good and the staff, though a little uneven, was generally quite friendly and accommodating. This facility has a nice vibe, we got the sense there were a lot of longer-term tenants and the staff knew them, giving it a friendly feel. Note that there wasn't an elevator, if that's a concern.

This place was spectacular! We got the 2nd floor suite, which has a wonderful balcony and nice kitchen. Tall ceilings. Parking was free and easy. Staff were so friendly! Breakfast was delicious, and they have local syrup from Baird Farms. Walking distance to a cute country store. 10/10 would stay here again.

recently we stayed at the best Western in Rutland Vermont it was a great place to stay Stella at the front desk was amazing. We received great information on places to visit and eat. Stella made our visit very special definitely coming back. From Donna Sherrard and Diane Raimondi

Where do I start? The room was dated. The beds were horrible. Shower was not good. One of those places you can't wait to leave. The breakfast area looks larger on the website photos that it actually was. The food was not appetizing. The ladies taking care of the breakfast did not wear gloves or hair nets. We were trying to decide if we wanted to eat there or not when another guest walked in with her dog. That was bad enough, but then the lady taking care of the breakfast area reached down and petted the dog. We didn't eat breakfast there.

I'm not sure how this hotel is so highly rated. We overnighted here (any longer and we would have checked straight out). The room was dark and had an overpowering musty smell which was even worse in the bathroom. The room was so tired I can't believe that Best Western risk their reputation by putting their name to this hotel. Stains everywhere - walls, carpet and ceiling and a previous occupant had stuffed toilet paper in the door peep hole which also raises some questions. The complimentary breakfast was the usual kind of stuff you get in these places and was pretty much the highlight of the stay. Service was friendly enough but couldn't make up for the down at heel ambience.

I was attending a conference at Killington Grand Lodge, but rooms the hotel was full due to both the conference and fall foliage. I managed to get one of the last rooms in the area at Best Western and it was great! Only 1.5 miles from the mountain, it was convenient, clean and I was pleasantly surprised at the spaciousness of the suite with full kitchen. I would stay here again.

Planned a last minute trip to the Killington/Rutland area, and what a great property with very friendly staff. We checked in after midnight and the night auditor, Mike was very helpful, including sharing the next mornings breakfast details. Tammy was working both days along with another women in the breakfast room, didn't catch her name, and they both were extremely friendly to all of the guests both mornings, never once did any of the food items run out, and the food was delicious. The grounds were well manicured and maintained, as was the suite we stayed in, in addition to being very clean the suite was spacious, with a kitchen, dining, and living area. The hotel is a short ride to either Killington, Pico and downtown Rutland, there's plenty to do in all of those areas. Looking forward to a return visit later this year.

Stopped for 2 nights. The front desk staff were friendly and helpful. The accommodation is nicely spaced out, with private outside seating area. Suite was spacious and comfortable with full size cooker and fridge. We had a small problem with our toilet seat, which was speedily sorted out. Would recommend.

Made a short summer visit to the Rutland/Killington area with family. This was the first time we stayed at the BW Rutland. Highly recommend!! Nice pool & family suite with a deck & kitchen is a plus!!

Location is great for visiting Rutland. Stephen at the front desk and Tammy in the breakfast area are fantastic! Breakfast was good. Used the fitness room. Room is small, but useable. There was a full 5 gallon water container in the fitness room, but no dispenser. Room was clean with the exception of the bathroom floor. The bathroom floor grout lines need to be steamed and cleaned.

I was on a business trip to the area. I chose this hotel because it was rated # 1 on Tripadvisor. I am a loyal follower of Tripadvisor. I was extremely disappointed in the hotel. I stayed in building # 2. My room was not good at all. I could literally feel the mattress springs on the bed. Not comfortable. The room needed considerable TLC, especially the bathroom. Lots of rust stains and mildew on the shower ceiling and the corners of the floor. The shower curtain rod was hanging by loose screws and it looked like there were half hearted attempts to spackle numerous areas on the wall with lots of paint touch ups. This room should not be rented. I seriously felt like I was taken advantage of by being put in this room. I was so tired from traveling all day to get there that I did not have the energy to voice my concerns. I was booked for two nights but I simply checked out the next day and left. The hotel manager needs to walk through that room and see what it looks like. I stay at hotels quite often during the course of my business travels. This was not up to any standards. And it was not worth the price. On the bright side, the breakfast was decent but I ate so fast and ran out of there.

We felt more like we were staying in a condo. The layout of the property and our entrance was warm and welcoming, offering more of a "residential" feel as opposed to a hotel stay. Quiet surroundings and comfortable and clean!

We came into town for a wedding. The staff upgraded us to a suite and it was delightful. I really enjoyed reading on the porch/veranda right off our rooms; the mature trees were beautiful. The hypoallergenic bedding and comfort of the beds was excellent. Our daughter goes to college in the area, we will most definitely be back.

Have stayed here five or more days for many years in a row and always have has a first rate experience. Staying at the Best Western Rutland is relaxing and unchallenging as a good hotel should be. The rooms are well and sensibly furnished, clean and everything in them works as they should. The staff is super, the grounds are attractive, the units are in several small buildings allowing all to park very close to their rooms. The décor in the rooms are a bit dated, but at the price range who cares. The Best Western is quiet, I have never had a noise problem. The hotel has resumed a good full, free buffet breakfast with hot dishes, including daily eggs, pancake and waffle makes, an assortment of breads and muffins, cereals and yogurts. The selection of fresh fruit is limited.

One of the best hotels we've stayed at in a long time. Very friendly staff, Lisa accommodated every request I had. Comfortable room that was extremely clean and comfortable. Amazing breakfast! Tammy, the breakfast host, was on top of everything and made sure the area was clean and food options were fresh.

We stayed here over night on our travels. We had a very nice stay. The rooms have private entries. Basically you have to use your keycard to get into a foyer then use it again for your room. Kinda cool. Security. The rooms was a little small but big enough for us. Seemed like all linens were new. AC and Wi-Fi were great. Very quiet. Next morning we had the best breakfast we have had on the road. Huge breakfast bar. Unbelievable. Thank you. I would highly recommend staying here.

Overall the stay was very nice. The suite was spacious, clean, and had all of the amenities we needed for the weekend. It was nice to have a fully operational kitchen, a separate living room, and bedroom with plenty of space for all of us. My only criticisms are the rooms are dated in appearance and could be a little brighter. The dining area off of the lobby is small and with a fully booked hotel, there should have been more than one person assigned to food preparation and distribution. Coffee, eggs, sausage, (the hot food) ran out and took some time to replenish. This is not a criticism on the staff member who was working as she did a fantastic job of trying to keep up. It was definitely overwhelming for her with that many guests. The hotel itself should have at least one more staff member on at breakfast time during the weekends. All in all, if I have to travel to the Rutland area again, I would definitely consider staying here again.

Great location, warm and personable staff, beautiful grounds, strong wifi, and the rooms were very clean and comfortable. I felt at home at this hotel. Overall, a great stay. This is the only hotel I will stay again when I visit Rutland, VT.

the staff were very friendly and helpful. The suite was great and matched the photos. It was great staying there and looking forward to the next trip! The suite was roomy and comfortable. We saw a bear from our patio which was so cool!

We booked a room for two nights during the Easter Weekend. The hotel is located outside Rutland and has an unusual layout (multiple separate buildings). Remote location and few rooms in each building made the stay very pleasant, as it was one of the quietest stays we have ever encountered. Our room, while not very large was well equipped, with bed sheets and pillows that were clearly freshly washed. The fridge worked extremely well (amazingly this is a rarity in today's hotels). The bathroom did not seem to be very new, but it was extremely clean and everything worked as it should. Breakfast was included for our stay and was offered in the building with the front desk. It consisted in the regular breakfast assortment (make your own waffles, scrambled eggs, sausages, bagels, muffins, fruits, and cereals). It was never busy during out stay and it was regularly stocked. The staff was courteous and welcoming. Of the handful of hotels in the Rutland area, only two stand out when one tries to look for a quality stay. Best Western is one of them and we would certainly consider it again when in the area.

Best western in Rutland/killington vt is a great place to stay on a budget. King size bed was huge room was clean and the complimentary breakfast was amazing. It was also very quiet. The wedding I went to was at a inn that was double the price and you had to get a minimum of 2 night stay and the BW was only about 10 minutes away. I am very glad I made the decision to stay at the best western

I stayed with my friend for 4 days last week both for business and skiing. Overall stay was comfortable. We had some issues with housekeeping and ice machine but front desk manager Ms. Lisa and another gentleman (I can't recall his name) at the front desk took care of the matter. Breakfast is fine. This location is about 20 minutes from the slopes. One bedroom suite is quite comfortable and easily accommodate a family of 4. Kitchen has basic amenities and there are many places around for quick lunch or dining. I would recommend this hotel and will stay here in future.

We booked the Best Western Rutland for a ski club trip. We stayed in the suites but regular hotel rooms are available as well. The suites were fully equipped kitchens including ovens! The only thing that could be improved is better stocking of plates and cookware. The suites were spacious, clean and comfortable and the location near Pico, Killington and Okemo was fabulous. A much better value than staying in the town of Killington! Even Sugarbush was only an hour away. Breakfast was fine and the breakfast area was nice and a wonderful place to gather not only for breakfast but also for a group game night. The best part about this property is the staff. Every single person went above and beyond to ensure our stay was pleasant. I would highly recommend staying here. It is nice to have a kitchen so that you don't HAVE to go out and spend a fortune on restaurant meals every night. However, the hotel is close to many good restaurants when you do want to go out.

The staff was very friendly and helpful. We stayed in the 2 bedroom suite which is a great set up for a family. The problem was that the rooms were dated and the full kitchen was poorly equipped. They need to renovate and stock the kitchen with more basic equipment.

I'm really happy with the overall experience. The weather was zero degrees and the room was warm and toasty. We had a suite with an adjoined room it was perfect for the eight of us! Will definitely go back!!!

As always, experience was excellent. Obvious attention to details - cleanliness, covid safety protocols in place, everything worked in the room, and great breakfast. Staff was friendly and accommodating.

We stayed here for a family wedding at another location. Our room was very cozy and clean. Help at front desk was awesome. Marissa was awesome. Continental breakfast was very good considering Covid. Muffins, breads, etc fresh and very good. Beds were very very comfortable. Slept great! Would recommend this location.

Hotel was clean and neat...other than the foyer entrance to my room had a musty odor. Also, I got locked out of the foyer entrance at 11:30 at night...desk clerk couldn't figure out how to get the door to open because the keyless entrance wasn't working...told me it doesn't work when it gets wet! Well it was snowing so probably not the locks a hotel should have in wintery Vermont! After 30 minutes of standing out in the cold, he finally got another employee to come and get the door open. Then I had to leave it propped open so I could get back in if I left and came back...not a great situation when you're sharing the entrance with the room next to you and have to worry that those customers will remove the prop.

We have had good time in the past, but this year with my family the bathroom had black mold under the sink area the kitchen was very dated ,dirty, dining table looked like it came from a yard sale,not good they should pay more attention to the rooms !

The woman at the front desk was so rude, and completely kicked me out because she didn't like where I came from when she read my address on the paperwork. Then when she told me she wouldn't let me stay there and I tried to simply ask why. She was got aggressive. Raised her voice to me. And made me feel like I was some sort of trash.

I stayed here for two nights, and didn't hear a peep! The size of the room was great! Very clean and friendly staff upon check in. Continental breakfast was convenient, they had a lot of sanitizing stations throughout and you could take your food to go as well. They offer cleaning the rooms upon request due to Covid which is a nice feature.

A great stay as always. The desk staff is always efficient and friendly! The lobby is set up really nice and breakfast was an easy grab and go with a decent variety considering Covid protocol. My room was great and really clean and the bed was super comfortable!

This place is so awesome for staying over night on business. The rooms are quiet, and clean. I have stayed at hotels with loud neighbors and honestly got a working individual it's so hard. This place is great it's quiet and the breakfast is available early. Great place

We stayed here 2 nights for a wedding and when we arrive for check in they told us they ran out of king rooms so they upgraded us to a suite! We walked into our suite and it was a mini apartment. Very convenient as I wake up early and my husband likes to sleep in. Full kitchen was convenient for going out to eat and having leftovers. Beds were comfortable and there was plenty of room. Only thing I will say was the smell of the room was very musty when we walked in it did bother my allergies, so we had to leave the AC on in both the bedroom and living room snd the fan on in the bathroom. That did help and after 24 hours we didn't notice it anymore

Room was except it was one of the smallest 2 bed rooms we've ever stayed in. Also the toilet clogged up so had to get plunger from office. Noticed a few plungers elsewhere on property next do so perhaps a common issue. Hotel room is relatively far from office so not convenient to getting breakfast.

I was so glad we found the Best Western in Vermont. They are very clean, anything you needed they helped, the workers were very friendly. Can't forget about the breakfast. Plenty to choose from. This day was fabulous.

When I say "old and tired", I'm not referring to me, I'm referring to the Best Western. This "hotel" is in desperate need of a total make-over. A couple of notes about my stay: - we were a wedding group, and a couple of the reservations were completely messed up, despite each room having been individually confirmed in advance. - when I arrived the temperature in my room was 80 degrees - on an evening when the outside temp was about 55 deg. - the grout in the bathroom tile floor had some kind of "interesting" growth in it. - The drain under the bathroom sink was leaking, and had been for some time given the staining under the drain. - It was a holiday weekend, and we paid a premium to stay here, and the value was not there. - the hotel did at least meet the basic metrics of providing a bed to sleep in and a hot shower. It was apparent that this hotel was really understaffed (as are SO MANY other places) so I give them credit for at least trying. Sorry - I can't recommend this hotel.

A one-night stay for us and check-in was friendly as well as helpful. The hotel is set back a bit from the road and quiet. The room was well laid out and clean. Complimentary breakfast the next morning in the lobby could not have been better. Check-out again was friendly and very close to Rutland.

We have been traveling cross country. We have stayed at Marriott and Hilton along the way. This Best Western has set a new standard of hotel cleanliness and friendliness. Lisa, at the front desk was a friendly voice on the phone as we made our reservation. What a positive experience! Looks like a great stop for families and pet owners too.

Room had an odor to it and the pool wasn't the cleanest and outdoor seating area needs improvement. The hideaway couch bed was terrible felt like you were sleeping on springs and there was no blankets or pillows for it.

Cleaning staff does not do thorough cleaning of rooms. Layer of dust on chair rail and base boards. Child above me was jumping off furniture to causing my lights to sway and when I asked the staff to call the room to ask them to stop jumping, I was told that they would see what they could do. I listen to it for 5 nights, and then I was asked to change rooms.

My husband and I stayed three nights for a family wedding on the mountaintop resort. The service here was impeccable Stella and Lisa are wonderful, the house cleaning staff are super! Our room was spotless and ready when we arrived and anything we needed while we were here was gladly provided for us. We will absolutely return!

Our suite was a good size, with a full kitchen; yet living area was dated with a small bathroom. Newer carpeting throughout. Beds, including pillows were amazingly comfortable. We cancelled our reservation at another hotel and booked this one because it had an operating pool. It was slightly heated, outdoors, good size and wonderfully peaceful. Yet every staff member, especially Lisa, is what made our stay perfect. Extremely pleasant, helpful, and efficient! Would stay here again, despite killing a few ants in the room.

It is so delightful to feel like you are staying in a small neighborhood as opposed to a hotel/motel! ......set back from the road with very pleasant landscaping, This is a convenient place to stay to both mountain activities and to the city of Rutland. HOSPITALITY was stellar !! And the coffee at the continental breakfast was really good!

Have stayed here about a half-a-dozen times over the last few years and always have had a highly satisfactory stay. The furnishings in the room I was last in may not have been the newest but everything was in good condition and, unlike some hotels, everything seem well-designed for its intended purpose. Housekeeping is excellent, towels are good and plentiful, as is the hot water, and the staff is friendly and professional. One very nice thing about the hotel is its spacious grounds, in-season, and pre-Covid, there is a tennis court and an outdoor swimming pool, the landscaping is pleasant and just walking around the property is enjoyable. Its also nice to be able to park close to one's room. Pre-Covid, there was a superior complimentary breakfast with a wide choice including several hot dishes. Covid makes things more difficult but this Best Western beat the Hampton Inn another state I stayed at the night before hands-down with, among other choices, fresh breads and wonderful staff-baked pastries and muffins (I met the baker) and hard-boiled eggs, way better than the pre-packaged stuff on order the previous night.

Our stay was excellent. Perfect little mountain side buildings and excellent customer service. Close to both downtown Rutland and the Killington area. Next time we're in the area we will definitely return!

We reserved a one-bedroom suite and I'm glad we did. The beds were great as were the kitchen and living room. We didn't use the facilities because we were going to a wedding at The Mountain Top Inn so we spent most of our time there (note: the Inn is 15 min. drive away and isn't hard to find). The breakfast offered was very nice. I would recommend this hotel.

My family decided on a last minute weekend in Vermont. We booked the Best Western and are very pleased. The rooms are set back off the main road. The location is convenient to town but just out of the central noise. Merissa at the front desk is very friendly and helpful. I felt very welcomed when I arrived. The room is clean and quiet. Highly recommend!

The accommodations were excellent at this Best Western. Very attractive, great location just outside of the busy area of Rutland. So convenient, but quiet and picturesque. Breakfast was excellent and they gave us grab bags to take with us for our busy day. Coffee available all day. Room nicely appointed. Hi highly recommend this hotel.

I was immediately upgraded to a Suite, which was very large with a full Kitchen. The Grab and Go breakfast was just fine. I was in Rutland to visit family whom I had not seen in 13 months. I would certainly stay here again.

A top notch hotel including management and staff. I could stay at many other hotels, some much more expensive and newer however, I choose not as a result the quality of people, services [ie. Covid precautions] very proactive. Wonderful hotel to stay. I wouldn't stay any where else.

The suite is really nice and enjoyable, I think our room was recently updated, so it felt very clean. Kitchen is a bit small, but we werent there to cook etc. We really like the property, have stayed here twice and really enjoyed each time.

The Best Western is convenient to both skiing areas, has great prices, an awesome breakfast and the friendliest staff around. This is where we stay when we ski, and are looking forward to next winter!

It's about a 20min drive to the ski resort, but the rooms are large (kitchen, living area and separate bedroom) making it ideal for a family of four. Breakfast was covid limited, but a good variety of choice in a brown bag grab and go style. The limited interaction we had with staff was friendly and helpful (even if in the case of the dishwasher tablets, they couldn't get us any). Overall good place to stay.

Just needed a place for the family to rest after a day on the slopes. The price was good. The people at the desk where lovely and the rooms are clean and better than I expected at the price point. Not a 5 star hotel but 5 star service and 5/5 for the money.

Three families arranged a last minute ski trip for Prez weekend. Due to no availability closer to the mountain we booked BW at Rutland:. Clean, reasonably priced, no frills, comfortable. Met our expectations.

We stayed here for two months while working and skiing in the area. The suite was absolutely perfect. Great living space and kitchen. The vaulted ceiling really spaced it out nicely. With free breakfast, gym access, and weekly maid service (would be more frequent if not for covid), this place beats any pricey apartment in Rutland or Killington. Nick with customer service hooked us up with a great deal and Lisa the innkeeper was super friendly and accommodating. Can't wait to come back!

stayed one night while skiing at Okemo. The hotel was very clean and staff very friendly. The grab and go breakfast was perfect before heading to the mountain. The fresh made muffins especially were amazing! About a 30-35 min drive to Okemo mountain, Also very close to Killington. Would stay again!

Covid-19 safe practices were evident throughout - from check in, breakfast area, and rooms. As always, staff was friendly and helpful. Great location for skiing at Killington. We will be returning to this BW!!.

The staff were friendly. The grab and go breakfast was great! My husband loved the Green Mountain coffee.The hotel room itself was clean and exactly what we wanted. We were also very pleased that our dog was able to come with us.

Best Western suites was nothing I imagined. The photos do not do justice for the socially distant/safe setting it provides. The suites are safely spread out and every "public area" is maintained with safe protocol and sanitation. The dog-friendly vibes also made this trip special. It was 30-minutes from Okemo (felt like 15-min) and about 10-minutes from Killington (if that). The kitchen was well stocked with cooking equipment and the living room/bed area made it feel like we were coming home to our home after a day on the slopes. I have no complaints. I already booked 2 more return visits. I cannot wait to join the Best Western crew. I look forward to exploring more locations world wide after this experience.

Spacious rooms with large living room with vaulted ceiling. Kitchen was clean and well stocked. 2 comfortable queen sized mattress. Easy check in & check out. Self-service breakfast area was clean and well organized. Would definitely stay here again when I'm in the area.

I was very pleased with the staff and amenities... the only problem was the cold on the lower level units and the heating systems inability to offset or overcome the cold. All other aspects of the room were great. If it wasn't a cold day I would have rated this place much higher its a nice layout and wonderful staff

Notes many inaccuracies in policy when confronted manager said that's how it is. They wait till you get there so they get some money even if you don't stay. DOES NOT RENT TO VERMONTERS per management. Not the kind of professional management you can trust.

Suite was great with patio and lawn accessible from room. Very clean and very near to killington sky resorts Rutland market is nearby as well with good access to restaurants and utility stores Would love to visit this facility again soon!

Very clean room, the furniture was retro but was very welcomed, in nice shape, because it felt more familiar with good memories I've had. Outside looked liked an impressively well-landscaped community, very welcoming and near everything, very safe. Hot water and sleeping comforts were GREAT! All HVAC worked flawlessly. 100% VERY PLEASED with the stay with the deluxe suite. (2nd stay here)

My family stayed one night during our road trip through Vermont. Nice location and adequate facilities, but they are long overdue for a renovations. The facility was clean, but the buildings, fixtures and furniture need an overhaul. The staff was friendly and courteous...and took COVID protection measures to ensure the safety of their patrons.

We wanted to get away from Boston to visit family in Rutland, but wanted to give them space and have a bit of a vacation feel. The pool was wonderful - clean, perfect temp! Lots of land for our kids to run around and play on the playground. The room was nice and big. There was a group above us which we could hear at times which was a bit annoying, but overall it was a great stay

This hotel experience was one of the best we have ever experienced! We pre-booked a basic king room and upon checkin learned that they did not have a room clean. Due to the covid-19 issues, they couldn't clean the room so we were offered a complimentary upgrade to a suite. This suite was as well appointed as any apartment with a full kitchen, dining room table, living room, and separate sleeping quarters. When asked for a recommendation for a place to order dinner, she suggested an amazing pizza shop. My boyfriend and I are planning a trip just to go back and stay there. When a couple wants to drive 730 miles to stay someplace, you know it's good!

Only a few minutes from the Killington access road or from Pico, this is the best hotel in the area. The rooms are clean and comfortable, the staff is awesome and the breakfast is real food. This is the best place in the area to stay while skiing!

I am on my second stay at Best Western in Rutland. I cannot recommend highly enough this Inn. I am a travel nurse and this Best Western has exceeded other places I have stayed. The Inn has suites with full kitchens...full sized refrigerator, stove, oven, microwave and dishwasher. There is a generous sized dining area as well as seating at the bar area and the living space. My suite had 2 queen beds. TVs were also in the living room and bedroom. I found most of the staff so friendly and helpful, except for one. Lisa, Stella, Merissa, and Dorothy were/are lovely and pleasant and able to give me suggestions for my stay and always had smiles and called me by name. There was only one negative that I encountere(d). Steven was often rude to me and I observed him being rude with other customers. This has been with both my stays. I would definitely recommend Best Western Inn at Rutland. This is where I would choose anytime I'm here.

The rooms were very clean with an updated decor. Staff was courteous and friendly. Rates were reasonable. Check in and check out were quick. Breakfast in lobby was busy, but surprisingly efficient and good. Not one issue with my stay.

I have traveled the world and have to say this Best Western Inn in Rutland has the most caring staff I have encountered! My daughter and I arrived with only a day's notice from the west coast to be with my son, who had a serious ski accident and was in the Rutland hospital. We had booked a double room and in a smooth and quick checkin, we were upgraded to a suite with a pullout couch to accommodate all three of us upon my son's release. The suite was tidy and clean with a nicely appointed kitchen, breakfast bar, dining area, and a very comfortable bedroom. Nice closet space throughout. The rooms were a good size, quiet, and warm, even at minus 6 degrees! Two large flat-screen TVs made it convenient to have our own space. But it was the staff that made my stay exceptional! My son's hospital stay was extended from an anticipated 4-5 days to well over a week. My daughter, who was my driver in the snow, had to leave after three days and I was stranded, as I don't know how to drive in the snow and ice. This caring staff (specifically Lisa Jajack, the Front Office Manager, as well as the General Manager, Dave Carrell) offered to shuttle me daily to and from the hospital, often returning as late as 8pm, and even offered to bring dinner to the hospital for us as my reservation extended from 3 days to over a week. They turned a nightmare scenario into a fairly pleasant experience - always with a smile and a kind word. Each morning the breakfast room had a lovely hot and cold spread, varying day to day. The atmosphere was friendly and the breakfast room was somehow kept clean even with all the busy skiers bustling in and out. The two breakfast servers were super friendly and a shoutout to Theresa, who also offered to drive me on her day off! They all knew, including Stella behind the front desk, that I was terrified of driving in the snow, especially in the dark, and they jumped right in to help! They exemplify the caring attitude I have discovered in this small part of Vermont! And having cookies and milk at 8pm hit the spot! I feel at home and safe at the Best Western and know that whatever problems might arise in a stay here, they will be addressed quickly, professionally, and with care and good humor!

Stayed here for 2 nights for a ski vacation with family. Very convenient and easy to get to Killington ski resort. Very comfortable room, nice bathroom. Staff at desk very helpful and friendly. Check-in easy. Great breakfast included--lots of choices and very nice room where it is set up. Lots of tables and staff constantly replenished the items. Would definitely stay here again.

My family has stayed here once a year for the past 10 years for our ski trips to Killington Mountain. You can't beat the suites (with dog friendly option) and great location to ski spots, food and shopping, downtown Rutland and many other quaint Vermont towns. Tammy works extremely hard to prepare, serve, and maintain a wonderful breakfast every morning starting at 6:30AM. We are a large group and have thrown some curve balls during our visit and the staff has always responded in a very friendly manner and accommodated our needs. I would highly recommend staying here for your Vermont get-away!

Twenty minutes away from Killington in the town of Rutland, VT is a reasonable priced and comfortable lodging. The Amtrak is three miles from the Best Western as well as bus service to the Station and to Killington.. BW is well maintained, a good value, and a great breakfast.

We stayed in Best Western Hotel during our annual ski trip in Killington. This is the 3rd consecutive year we have been to Best western. The hotel is very good, staff are very friendly and eager to help. It always feels so warm everywhere in the hotel.

This is the nicest Best Western I've seen...small cluster buildings back in the trees instead of a strip motel...looks like an apartment complex you'd like to live in. Very nice room, good breakfast and very cheerful staff.

We had a party of six on a family ski trip. It was our first experience together at Killington and the staff helped us plan bith the skiing and our dinners. Steven was especially helpful. The rooms were clean and quiet. The breakfast was great and different everyday.

We were pleasantly surprised with our suite at the Best Western. We expected just a separate living area but basically had a spacious condo with dining area, living room, and fully equipped kitchen. We were visiting to ski at Killington and we were only 18 minutes from the base lodge and only 5 minutes from good friends in Rutland that we were spending time with. The hotel was roomy and comfortable and clean with a nice free breakfast. The WiFi worked well and we could park very close to the door which was helpful for schlepping ski gear. We would definitely stay here again.

I've stayed at quite a few hotels in Rutland and this one is by far the best. It's pricier but worth the extra expense for the comfort of the suite. The hotel staff is very friendly and helpful. The rooms are clean. The kitchen/dining area was a great thing to have. I will definitely be back.

Great room, great service. Our family had a great time at this hotel. Clean comfortable rooms with friendly and helpful staff. Great breakfast and cookies at milk at 8pm! We will go back again next year. Close proximity to Killington access road.

Hotel was clean, staff was very friendly and helpful. They allowed my dog which was great, lots of room for him to run around. Beds were too small though, we stayed in a double (i think). Breakfast was nothing fancy, typical hotel breakfast we ended up eating out.

This was our first time staying at the Best Western in Rutland. We usually stay at another hotel but they were booked up this time and we were happy to have a chance to try it. The location is a little out of town but there were some places to get a meal nearby and several gas stations. We were given a large suite on the second floor and it would be great for a family with children. There was a full sized kitchen and a large living room too. The bedroom had two queen beds but the bathroom was older and a bit small. They had several closets and a small deck. We did not try the breakfast as we were visiting family while in town but it looked very good. We did have one problem and that was with the heat in the room. It was very warm, even when we turned the thermostat down. We would probably ask for a first floor room on our next visit to see if that was better.

room was clean and nice location just very hot. great breakfast and staff were very friendly would definitely go back to this hotel. there were plenty of restaurants were available and it was close to our wedding

It is a wonderful place to stay and very friendly. The rooms are large. The staffs are wonderful and helpful. It is very family friendly. The breakfast is adequate and many option. it could be improve if you can make fresh egg omelets.

Outstanding staff and the suite was lovely. Large, clean, comfortable bed ... we even cooked dinner in the fully equipped kitchen rather than eat out ... felt just like home. Convenient washer/dryer for longer stays. Will definitely be back.

We booked a one night Saturday night stay only a couple of days in advance and requested two beds, no stairs and accessible. We got all we requested in a small, but quite satisfactory room. Clean, well equipped, thoroughly up to date. The rooms are in separate buildings spread throughout the property and thus the walk to the office for the breakfast can be rather long which could be less than fun in bad weather. The hotel is out of town on the Rutland/Mendon line on Route 4 which is a good place to be for scenic appeal and quiet. We were here mostly after foliage and before skiing but it was still mostly full on a Saturday night. Popular.

We stayed here over the Columbus Day weekend. The Hotel was sold out which is a good sign. Our room was clean and comfortable. It was on the smaller side but adequate since we were basically just using it for sleeping. Convenient to Rutland, Killinginton, and all the other sites along VT Route 4. We had a minor inconvenience with our room that required maintenance. Stella & Karen couldn't have been nicer and accommodating. They went above and beyond to make sure we were happy. What great people!!!.

This BW had the LAST ROOM AVAILABLE in the entire Burlington area on Saturday of Columbus Day weekend. Check-in was very nice, cookies available, bed comfy, Wifi excellent. Wall a/c unit kept shutting itself off but I operated it manually instead of via the wall thermostat so maybe it was me. We could have used an outside trash container but didn't see any. Our door kept sticking on the swing lock which was installed 1/16" off - which was probably why this room was available.

Very nice facility. Had a suite; issue with pull out bed not working so made do the first night. Staff very friendly and helpful. Good value for cost. Family friendly. Several family members stayed at this location and all had a favorable experience

Hotel is pretty good for the area. Pretty good value. If you can get a suite toward the back, they are nice. Pool is nice. Warm, sunny and clean. We were there for Labor day. Workout room is just ok. Breakfast and lady who serves is great! Lisa at the front desk really made our stay!! She really seems to care about her hotel and giving superior service.

Stopped in on a road trip through town and the BW was recommended by a gift shop up the road. Check in was flawless and the room was clean. The complex is dated but don't let that stop you. The staff more than makes up for it. Breakfast was nice and had a large variety of both hot and cold foods. We had an issue and it was quickly resolved by Stella at the front desk. I hope BW corporate reads these because you have a hidden gem working at this location that goes above and beyond to satisfy the guest. Don't let her get away because she gives BW a great reputation. Keep up the great work.

I used reward points for a free stay. Check in was fast and easy, the room was clean and comfortable. Any staff I encountered was friendly and welcoming. Some other guests were a little loud late at night but that wasn't the hotel's fault. All in all any time I've stayed at this BW I've had a great experience! Lisa and Stella at the front desk are great!

Arrived in Burlington by plane and rented a car to drive to Rutland for my hotel stay. The property will remind you of a type of timeshare. The suite I had came with a full kitchen, dining room, sitting area and bedroom. Furniture needs to be updated but overall, a good place to stay and enjoy the country.

Could have asked for more. We were there for our nieces wedding and the staff was very friendly. The rooms are made from an older condo but are all redone, very nice. Breakfast was excellent, they do a great job.

The room was spacious, attractively decorated & comfy. Unfortunately we were near the road which kept us awake, but the buildings further back would be fine. The team were all friendly. The location is a little out of Rutland town so not walkable. Breakfast was very varied, with something for everyone. I would however prefer reusable plates and silverware rather than plastic. The waterfalls nearby at Diana's Baths and Sabbaday were both stunning.

We were very pleased with the accommodations and the convenient location . The staff is very pleasant and professional. When I mentioned a problem we were having with our shower, Lisa J. Was absolutely fabulous and handled the situation with a smile and sincerity. We recommend this Inn and will return another time. Vermont is beautiful!

Rooms were very comfortable. Excellent service, Staff were friendly and professional. Complete breakfast had a nice selection and tasted great. Would recommend to my friends. I had a very enjoyable stay.

The rooms were very clean and comfortable and the staff we encountered were extremely helpful and accommodating. We were traveling with three young children which can be challenging. The staff at the front desk and in the dining area greeted us warmly each day and even provided cookies and a crown for the kids. The homemade muffins and bread at breakfast were delicious. The cleaning staff actually inquired as to what we needed and promptly got it for us. It was too cool to use the pool but the kids enjoyed the play structure on site and climbing the hill. The patio outside the suite was a pleasant place to enjoy a glass of wine at the end of the day. When in the area, we would definitely stay here again !

Location was great, room was great, amenities were great, and the staff was very nice. We have stayed at several Best Western's before this one but this one was definitely the best. We are planning on staying here again in the not so distant future.

We stayed here for 4 nights when in town visiting friends. Our rooms were comfortable, the pool was wonderful, and the daily breakfast was exceptional. Tammy managed the morning breakfast and did an amazing job each morning. We will definitely stay her again.

We needed a last minute hotel room and were pleasantly surprised to find a lovely suite property with a salt water pool, tennis courts, basketball courts and a playground! Out 2 Queen suite with patio was very nice. My husband was very disappointed we couldn't stay there longer.

Furniture is a little bit outdated but in good condition. Beds were comfortable, staff was friendly and honest. (had left something in hotel room which was turned in) Breakfast included was delicious. large selection and eggs and bacon were HOT!

Heading home on our motorcycle trip from South Carolina to Acadia National Park, we were glad to find this Best Western after just riding through a rain squall. We arrived on Wednesday and that happened to be the day they grill hamburgers and hotdogs for their guests. This was perfect for us. The accommodations were roomy and just right for the three of us traveling together. The next morning we were treated to a fantastic breakfast spread that included homemade breads. The hotel was a great value and the service, accommodations, and food were just what we needed to recharge and continue our trip home.

I was in town for work and was very pleased with how accurating had friendly the staff was. Helped with setting up taxi rides and booking my room for an additional night. After a very long work day the late night clerk was able to get me some food when Domino's refused to deliver. I will definitely be back when visiting again.

We traveled here to attend a wedding - the reception was at the Mountain Top Inn. We stayed for two nights. We booked a suite which had two queen beds. The room was very clean and spacious with kitchenette (stocked with coffee & coffee maker), breakfast bar for 2, dining area for 6, living area with TV and sliders to balcony with 2 chairs, separate bedroom with 2 queen beds and TV, full bath. We were on the 2nd level - as mentioned by others, 2 rooms share a common entrance way. We didn't find noise to be an issue. Free breakfast is served from 6:30 am - 9:30 - standard fare (waffles, eggs, bacon or sausage, yogurt, fresh fruit, cereal, coffee, juice) was very good. The breakfast area was very clean. The front desk was very helpful to answer any questions; there was coffee and water available in the lobby. We walked the property to get our steps in - there is a playground area, a pool (saltwater, unattended), and a basketball/tennis court combination. This BW partners with the Mountain Top Inn for their wedding packages in that transportation was provided from the BW to and from the reception. This was a great option to have and we made use of this convenience. We had a great stay.

Absolutely nothing wrong with this hotel. The only weird thing is two rooms have a “shared entry way/hallway” which is unfortunate if your neighbor comes and goes and is loud. Other than that, no complaints.

I really loved this place. We had the king suite, and I was very pleasantly surprised by the size and coziness of it. When Best Western indicated it was a suite, I thought it would contain a sofa and a bed. Not this suite. It was really like an apartment. It had a full-sized kitchen with microwave, conventional stove, and full-sized refrigerator. There were barstools at a bar. If you need it, you can use their fully stocked kitchen that has utensils, pots and pans , and tableware. The carpeting is beautiful. The dining room has a table with four chairs. On the walls are country cozy pictures. A TV in both the bedroom and living room is a good feature. We enjoyed the pretty bathroom with its plush towels. They have various amenities that include tennis courts and a grill for barbecuing. They serve cookies and milk at 8 o'clock. Motorcyclists can use the wash station. At breakfast, there were delicious homemade banana bread and muffins. My only criticism was that there was too much salt on the eggs. What a delightful property. I'd love to visit again!

Helpful and accomodating staff, clean facility, Good breakfast. Would stay there again in a minute. Idea of several houses would be ideal for a large group. Maid service was courteous and professional. Desk mstaff helped us resolve problems with booking agency

The hotel is juist outside the village. You can park your vehicle right in front of your building. The staff is friendly, the pool is very nice (good temperature + loungers and chairs) and the rooms are comfy and clean. We are staying here for one more night and we're already looking foreward to breakfast tomorrow. They offer you a lot of variety (warm and cold)

We've never stayed in Rutland before... Best Western was perfect! Incredibly friendly service, clean and comfortable room, nice pool... terrific breakfast. Make sure you have a homemade muffin! Will most definitely stay here again!

We always stay at this hotel when we are in the Rutland area. The staff is so friendly! They always go above and beyond to make our stay pleasant. We stayed for 3 days this weekend and our room was quiet and cozy. Two small problems were quickly fixed. The free breakfast is always a treat and we appreciated the free cookies each night as well. This is not the fanciest hotel, but it is definitely the friendliest.

We stayed here for a overnight stay in the area. We had two separate queen suites. First, customer service was excellent! Very friendly staff and eager to help. This property is a condo style hotel, with about 7 separate buildings which house the rooms. This appears to be an older property but kept up nicely. The rooms were very clean and welcoming. The queen suites are like a mini apartment, they have full kitchen with everything you need to cook, dining area, living area with couch and chair, and separate bedroom with two queen beds. The living room couch seemed old and could be replaced. In one of the suites, the pull out bed did not pull out of the sofa. Nice outdoor pool at the location. Very nice lobby with large area for the breakfast. Very small fitness room. Even being an older property, it is evident that management is maintaining the hotel and even attempting to improve it. Great place for a longer stay or group of people.

Stayed for 3 nights recently for a family gathering for a memorial service, and the staff was wonderful -- everyone from the front desk to housekeeping was pleasant and accommodating. My room wasn't fancy but was extremely clean and very comfortable, with a tv, wifi, mini fridge, microwave, ironing board. Slept very well on a comfortable double bed in a first floor room. Judging by the large number of cars in the lot I was surprised I didn't hear more people in other rooms, so the walls must be nice and thick. The breakfast area was large and accommodating for our large group, who tended to hang around and chat. The food options were terrific, from belgian waffles to eggs and bacon, yogurt, oatmeal, bagels and english muffins. Whenever anything ran low the staff were right on top of it to make sure no one was left wanting. The location is perfect for Rutland or Killington as it is right on Rte 4. The front desk staff were all very helpful and friendly. There is an outdoor pool, which I was sad I didn't have time to try, but it looked very inviting. The web site says that it does not allow pets, but in speaking to staff, we learned apparently there are some rooms that allow pets for a $40 fee, so that's good to know for next time! I highly recommend this hotel

Clean good location. Rooms were quite small and only had doubles, guess I have been spoiled with most properties offering queens. Quiet location just outside town. Good breakfast good price. Overall fine for an overnight stay.

I stayed here one night while hiking on the AT. Transportation from the AT into Rutland was not available. I ended up walking the entire way - allegedly there is a bus on VT 103 and on Rt 7; I never saw one and a taxi driver told me the next day that I was too early for the bus....ok. Hotel is close to all needed amenities. Taxi back to the AT was ridiculously expensive.

Every year I purchase a weekend getaway (that is donated as a fundraiser for ebccs) for this best western location. The rooms, especially the suites are amazing and clean. There's always green mountain coffee I. Your room or in thereby and breakfast is always free. At night fresh baked cookies and milk are there for a snack. It's a great location to venture of and see natural beauty like gorges, state parks,bike paths covered bridges or the simplicity of yesteryear. There are rodeos weekly very close by in the summer months. We often even drive less than an hour to lake George ny and go on the steamboat the mini Haha or stroll the boardwalk noted for their little shops and places to eat. So much to do I. Just about any direction you go. Best western at this location is less than 5 min from the Norman Rockwell museum and places to eat if your hungry at night

We choose to stay at The Best Western in Rutland/Killington because it is truly the 1 place that we consider to be a home away from home! Beautiful scenery, rooms, and an amazing staff! If you are travling to the Rutland/Killington area, STAY HERE! We love it.....

Worth the extra money; many cheap hotels in Rutlad but you get what you pay for. The BW has a slight "resort" feel in the layout. Clean and comfortable, well maintained; friendly staff. Several separate buildings add to the sense of privacy.

We loved our stay here. Very clean and great staff. We booked through Groupon, so it was super affordable. We would highly recommend this hotel to anyone who is visiting the area. We came to ski at Killington, and it was easy to drive between the two. We definitely passed a lot of sketchy looking motels in the area, and we were incredibly happy that we chose Best Western.

friendly service at check in and check out; Clean but small room for a family of four considering the fact that we've been there to ski in Killington and having the ski boots and ski clothing with us in the room. good breakfast

The Manager (Lisa J.) went out of her way to do the small things for us to make our stay memorable skiing Killington! The kids really enjoyed the breakfast buffet with the new iron waffle skillets and the evening cookies were a great treat!

Room clean comfortable and roomy. Everyone from the front desk people to housekeeping and maintenance are great. The only thing that could use improvement is the fitness room. It is very small and there is not much equipment there.

The property is located outside of Rutland, with really nice mountain views. The staff was friendly and helpful, and the rooms were very comfortable. This is a great place to come with a pet. It was our first time traveling with a puppy, and the rooms are perfect for this--you have your own entrance and the pet-friendly building is right next to the dog walk.

Amazing staff who will go out of their way to help you. Breakfast is suited for all and is incredibly filling and tasty. Dinner wasn't the best but was made for every one. Beds are soooooo comfortable and you won't get bored with all of the various amenities for kids and adults. Would definitely stay here again and would 100% stay here again.

We were in town to ski at Pico. The hotel is very convenient. The staff is very nice. They have a variety of food for breakfast, including real Vermont maple syrup for the waffles. The separate buildings are convenient.

We travel all the time, and The Best Western of Rutland/Killington makes us feel as though we are still at home! There are no other considerations for us when we visit the area! If you're visiting the Rutland/Killington area, make THIS your choice for Top Shelf lodging!

We have been staying at this Best Western for 15 or so years. I would not stay anywhere else in the area. They always aim to please with great service, nice people and very good fresh breakfast. Rooms are continuously updated to keep them fresh and clean. Highly recommended.

From the booking process to check-out, we had A+ customer service. Lisa, the front office manager, is who we connected with upon making our reservation. She was phenomenal over the phone, made us feel very welcome, and took all our reluctance away from staying off-mountain for our trip to Killington. Lisa assured us everything would be all set for us upon our late arrival, and her team delivered. We required a late check-in due to obligations before our weekend getaway and there was no trouble. Dorothy was the kind lady we spoke to on the phone and greeted us when we walked through the door. She quickly got us our keys and we were off. We opted for a suite, which was large in size, had a full kitchen, was clean and cozy. Though we had no plans to stay in the room since we would be at the mountain for most of our trip, if we needed a place to hang out for a couple of days, this suite would be more than suitable. A continental breakfast was served hot and fresh, and the main selections were not the same each of the mornings we attended. The staff at the front desk and in the dining area always greeted us with a warm welcoming. At check-out, they made sure we grabbed a cup of coffee to-go and never made us feel rushed or unwanted. I love to stay at ski-on/ski-off lodges, I love family owned B&B's, but if you are going to Killington or Pico, if you are staying in or around Rutland, I STRONGLY suggest you give this particular Best Western a try. Lisa and her team will go out of their way to make sure your stay is as wonderful as ours. Thank you Lisa!!!

Excellent place to stay - our suite was large, beautiful and comfortable. The breakfast was fantastic breakfast; all employees were sweet and helpful . We felt well taken care of and got great value for our money. We'll be back!

We booked the Best Western last ski season (20 min ride to Killington), and something came up that we were unable to attend our weekend away. We spoke on the phone with the front desk manager Lisa Jajack and she was kind enough to give us a voucher to come back within the next year. She set us up in one of the wonderful 1 bedroom suite on the 2nd floor, with a 2 queens, a living room with pullout couch, balcony, and full kitchen. The beds were comfortable, the room was nice and clean, water was hot, heat worked great, multiple storage closets for ski gear - all around A rating! Continental breakfast was good, wish they had scrambled eggs both mornings and bacon. Other staff members we encountered were also kind. You can tell this is a place that is run with mutual respect, kindness and pride for their business from the top - down. We were treated wonderfully! Would definitely return back, thank you Lisa!

Staff was wonderful always attentive and went beyond there job to make sure we were comfortable. I want to go back in the summer but only here. We had a blast. Breakfast was ok but needs a little more variety.

Just stayed for MLK weekend for 3 nights. Had the one bedroom suite, which was 2 queens and a pullout couch. Checked in at around midnight on Friday which was a breeze, and the man helping us was very nice and informative. Suite was VERY spacious and very clean. They provided breakfast each morning which was perfect. I was a little skeptical due to the cheap price, but was pleased surprised as we had zero issues or concerns. Would stay again.. maybe 18-20 mins to killington.

This is really an exceptional hotel in the area. Clean, spacious, quiet, tucked between Killington and Rutland. Price was right, and we will definitely stay again, and I kinda hope you don't because I'd like the pricing and availability to stay cheap and easy like we found it to be. :)

The full kitchen was terrific so we did not have to go out to dinner. Our family of 6 all had a place to sleep which isn't always the case in a more limited 2 bed room. We were in a suite. The suites are great.

Superb hotel with dedicated staff! Lisa, Stella, Steve and Claire and the others all provided amazing customer service! Comfortable room, good breakfast, and delicious homemade chocolate chip cookies and milk in the evening!

The price is excellent for the service and room. I stay in the one bedroom suit with the family. It is a lot space. Breakfast is plenty of option and enought for everyone. The staffs are excellent. You can't get any better staffs. I have been staying there for the last 4 years. I come back every year mostly because of the staffs.

Stayed here for a night to attend a wedding. Place was gigantic and had lots of room for activities. Our room included a kitchen, living room, dining room, and bedroom with a king bed. Very clean and quiet. They also have free cookies at night! Only issue we had with our stay was the fire alarm started chirping at 5am after a wedding...BRUTAL. Would stay here again.

Very disappointing.For the price you pay here alot of things wrong .Low water pressure,dirty floor,dead remote for tv. Brought new batteries to me that were almost as bad as dead ones.Lot better deals in Rutland plus lot better Hotels

This Best Western is so welcoming and well-maintained. It has several buildings and the suite feels like a home away from home with a full-size kitchen. The bedroom has two beds and the living room has a pull out couch. The front desk clerk Stephen provided a list of area restaurants and highlighted a few for us. There is free breakfast and wifi. A little walking path takes you to a little country store. Cookies and milk at 8pm. The outdoor pool is heated in season. The workout room is tiny, but the equipment looks new. Sugar and Spice in nearby Mendon is highly recommended for pancakes or omelettes if you want a famous Vermont breakfast.

This is our 4th time staying at this hotel and we will go there again. The staff is excellent the room was immaculate and renovated with new updates. I love the additional equipment in the fitness center and I am looking forward to my next visit.

This is hotel with 5 buildings each building having its own laundry and the units were clean and kept clean. The buildings are separated from each other. The breakfast at the registration building was exceptional. Everything you could want for a breakfast was there. The buildings are made of wood and because of this the movement of the upstairs guests could be heard occasionally. The only problem I found with the hotel was the shower. There was plenty of hot water and pressure was fair, but when someone else was using their shower it could turn cold fast. My opinion is because the hot water tank was for multiple units and this was the only issue I had with this hotel. Being a senior I am glad that I had the first floor of the two story buildings, no elevators. The walk was not bad and they had an outside saltwater pool as well. Gym was in the reception building.

BW Rutland is an excellent option in the central Vermont area. Clean, up-to-date rooms and a decent breakfast. I was upgraded to a suite and it was exceptionally nice. We'll be back again next year!!!

We booked a last minute trip over Labor Day and stayed in a suite to suit the family. We were so pleasantly surprised at all the amenities at this hotel. The room was huge and nicely furnished - perfect for a family with 2 young children. We had a blast at the pool (heated) and exploring the grounds with the playscape. We used the grills and the picnic tables for a holiday lunch and let the kids run feral on the tennis courts. The grounds and the room were clean and well kept. The complimentary breakfast was a great extra. We have never been there before but would definitely consider going back with friends!!

We totally enjoyed staying here. Very peaceful and quiet here, situated in the countryside, but within Rutland city limits. There is nothing better than driving a long trip and being welcomed with coffee, lemon water and delicious chocolate chip cookies! Staff went out of their way to accomodate guests with disabilities. Lobby is full of rainy day things to do - books, puzzles and the two computers in lobby worked great and so did the Wifi in the units. An excellent city break for city slickers.

We stayed here several times in 90's and was always great. All these years later it is still great. Rooms are updated and clean. We stayed in suite so we would could cook meals if needed. Nice patio off the living room. Only problem our screen was ripped so couldn't leave door open at night with out bugs coming in. Front desk and house keeping friendly and helpful at all times. Morning breakfast had something for everyone to enjoy, and milk and cookies at 8 pm was a hit with my son. We will definitely be back.

We stayed at the BW for a wedding up at Mountaintop. The room was clean, the service and staff were amazing. Breakfast was included and very good. The location was perfect for what we needed. Good restaurants nearby which were recommended by the hotel.

Awakened to no water in suite. Getting ready for work. Staff showed no sense of urgency. Stated there was nothing he could do because the maintenance guy not answering his phone and told me while laughing to have a nice day. Very frustrating. Front desk is usually very responsive, didn't offer to go get water- nothing.

The staff is lovely. The room is clean, and the breakfast is plentiful. Unfortunately, the shared room entrances with a behind the door common area seem unsafe. Also, the parking area (if not in front of the building) is very dark. This is not a traditional hotel or motel layout.

We were in need of a week long hotel option that would be comfortable with two kids in tow. The suite was perfect - roomy and very clean and updated (and having the kitchen to stock with snacks and cold drinks was great.) Daily breakfast was fine - but what really impressed us is they sent a staff member out to get some allergen friendly options special for our needs. Staff was consistently pleasant and accommodating. We made good use of the pool and playground as well. We'll be back!

We came to Rutland to attend a wedding. From the moment we arrived, although there was a bit of a delay with our room, Eli and Lisa couldn't have been more pleasant, offering us coffee, directions to our wedding venue, giving us info about the area. Before we knew it, room was ready, we were invited to a bbq at 5:30 in the dining area, cookies and milk at 8....a real “homey” comfortable place. We loved it!

A beautiful property tucked off the main road in central Vermont. The staff was exceptional. The grounds were beautiful and well maintained. Many extras were offered - nightly cookies and milk... Wednesday night hamburgers and hot dogs. Breakfast was one of the best I have been offered at any Best Western.

We got to the hotel and their staff was very pleasant to deal with on assigning the two rooms for our family. Most of the rooms have a common entrance with a second room. That is a plus for security but each of the “common areas” need some cleaning and fresh air. They had a musty smell that lingered into the room. Their breakfast is outstanding! Great waffles and fruit and eggs and sausage! Very good value for the rooms!

I can't begin to say enough about the staff at this location. They are always wonderful and we have stayed here a few times over the years. The location is also great and the staff makes it that much better. They even offer chocolate chip cookies and milk every night at 8 PM and, during the summer, complimentary BBQ every Wednesday. Definitely makes it feel more like home away from home. Eli, Stella, Marissa and Stephen were just fantastic!

Best Western Rutland was a very nice well-kept property. We had a suite with bedroom 2 queen beds with separate kitchen area and sitting area. Spacious and very clean. They also had out cute fall decorations. Would stay again.

We booked a suite here based on good reviews. We thought we were getting a hotel room. Instead, it was like an apartment with laundry facilities just steps from our room. We loved this place. Nice pool...cold, though. 8:00 cookies..,get there early though. Tennis and basketball courts were nice. A kiddy swing set. It's a great place. After being in the car for a road trip for 10 days, the space of the room was wonderful. The room had an interesting smell. It wasn't bad or musty, just different.

I wouldn't normally stay here because it is very near my daughter who lives in Waterbury. However, I wish it were at a halfway point to my daughter's house so I could stay here every time we make the trip from Pennsylvania.

On our recent visit to Vermont, we stayed at this hotel. Although it was clean and a great value, the suite we had just looked slightly tired. The rooms could use some sprucing up. However, having said that, I would stay in there again.

This hotel moved the two rooms I had booked to accommodate other guests. This means, although I was promised two rooms next to one another, they could not make this happen. Additionally, the AC in our room was broken and they couldn't fix it until Monday, which meant we went two very hot and humid days and nights without a working AC. We were also traveling with an infant, which made this extremely challenging. The staff gave us a box fan and told us to use that! Well, there were holes in the screens of every window, which let the mosquitos in and the box fan didn't even stand up on it's own -- we had to prop it up against something which made it fairly useless. We were just given a

We have been staying here few times a year for the past 6 years -- we come here during the summer when we visit the area to bring our kids to camp and to pick them up. It just keeps getting better.... The rooms are spacious and always clean, the staff is friendly and helpful, and it is an excellent value! We always opt for the suite - we prefer these to the standard rooms. We look forward to our next visit later this summer....

Out of all of the Best Westerns that I have stayed at, this one was definitely the nicest and the cleanest! The layout of this property is somewhat different from most other chain hotels, in that there are several buildings spread out across the property. A huge breakfast buffet was included in the room rate and the pool in the back was gorgeous. What I liked the most about this place was the ability to swim early in the morning before it was time to check out and start the drive back home. Note: Many years ago, this Best Western used to be called the Hodge Penny Inn.

Room was clean but a little smaller than expected. Beds were comfortable for the most part. Very friendly and helpful staff. Breakfast included. Very quiet. Also, free chocolate chips cookies at the end of the day.

I have always had good luck with Best Western hotel and this one didn't let me down. Staff is very friendly. When we arrived a bit earlier than normal check in they were able to accommodate us and let us check in early. Our room had a kind sized bed and a couch. It was clean and well maintained. The bed was decently comfortable, and the sheets were very soft. The grounds are nice and quiet and well maintained with a playground, pool, and tennis courts out back. Even though the hotel is right on Rt 4 you don't hear any noise at night. The breakfast offered a good selection including make your own waffles, cereals, pastries, eggs, yogurt, etc. Better than the average hotel breakfast. The drive to downtown Rutland takes no more than five minutes, so location wise it's perfect. Can't go wrong staying here.

This was a great place to stay if you need a quiet place. It's an older hotel but clean. There are outside entrances to your room so it's handy if you want to easily access your vehicle. The rooms aren't very big. And, the rooms could use a little TLC - the hot water faucet in our room was broke. Breakfast is included.

After arriving without reservation we were able to check in quick for a reasonable rate. clean room and parking right in front of the room so you don't need to carry the bags too far. They even had a motorcycle wash station .

Stayed one night in early May while attending a wedding in the area. Staff was incredibly friendly and kind and the room and accommodations were clean and comfortable. Beds were super comfortable! Breakfast in the morning is a great spread with tons of options! Highly suggest if visiting the Rutland/Killington/Chittenden area!

We arrived sometime in March and stayed until May.... I travel for a living and my husband and I spend a lot of time in hotels and extended stays and this Best Western by far is the top of our list so far ( and I've been doing this for going on 10 years now ) not only are the suite rooms more than adequate, the staff are like family you haven't seen in years!! All of the staff know what they are doing and they do it with a smile! Whether it's front desk, housekeeping, or the maintenance they all are great! Thanks for the great stay and I will recommend to many others!! Gonna miss you guys!

Anytime you stay at a best western it is a wonderful experience. Will stay again! Great rooms. Great service. Wonderful breakfast. Amazing pool. Have a basket ball court and tennis court. Cookies in the front lobby. Just amazing!

We were in the area to celebrate our daughter's graduation. The Best Western Inn and Suites Rutland-Killington was a perfect setting for a great get away to spend time with family. The suite was very comfortable and the area has breathtaking views...all wonderful!

The Rutland/Mendon Best Western is a great choice for anyone visiting the area. We were there for a Memorial Service. Our stay was comfortable and affordable at the group block rate. Thank you for your service to us during a difficult time!

Nice to have a hotel with a suite near Rutland. Breakfast is excellent. Newspaper provided. Milk and cookies at night too! Good for family as pool and tennis courts are available. Puzzles also provided for rainy day.

They had puzzles and games at the front desk to take back to your rooms. Very exciting for me because I love puzzles!! The rooms are in buildings that look like apartment buildings. Never stayed anywhere like that but I'd definitely do it again. You don't hear the noise from people in the hallway as much. The breakfast is pretty big as far as free hotel breakfasts go.

This place is close to Killington on the edge of Rutland, Vermont. The staff are friendly and helpful. They go out of their way to accommodate if they are available. They have a wonderful free breakfast every morning, computers with a printer, and a few pieces of exercise equipment. One of the few nice places to stay in Rutland.

Very accommodating and friendly hosts. The cabin type set up was also a great escape from our busy lives in New York City. My family went snowboarding and I got to enjoy the quiet surrounding of Rutland from BW and it was a great staycation overall. We wanted to try the steakhouse the frontdesk suggested but we ran out of time. We enjoyed the 8pm cookies a lot though!

I stayed at this hotel because it was extremely close to Killington Ski area. I have no complaints about the hotel. Breakfast was complimentary and they had a big selection of breakfast foods to choose from

We had a problem with another hotel not having our reservation when we called on the way. They were very rude. I called Best Western Rutland and Dorothy was so professional and helpful. Luckily there was an available but I got the impression she would have done almost anything to help us. When we arrived, Dorothy and Merissa couldn't have been more welcoming and helpful. Thank you so much for saving the day.

Stayed here 5 months during a work assignment. I was in a room then Suite for the majority of my stay. Very spacious and has a full size kitchen. They are currently undergoing upgrades and it is helping to update the whole place. Plus it is close to Killington to go skiing or snowboarding! Stella, Dorothy, Claire, and Doug are all great people and really made my stay so much more enjoyable and more like home. They never got tired of me locking myself out and were always incredibly helpful. They are great people and the rooms are catching up to them! Highly recommend this place!

Our room was set back off the road with a great view of the mountains. The staff was very kind and welcoming. The complimentary breakfast was an added bonus. The rooms were nice and very comfortable. The milk and cookies offered every night was another added bonus. Bathrooms nice and clean, but the hot water was too hot! I will certainly visit this hotel again.

The friendly staff at this hotel makes it my favorite place to stay in the area! I recommend it to all my family and coworkers. The separate buildings make for a peaceful stay and the rooms offer everything I need, and if the rooms don't have it the staff will go out of their way to find an accommodation

This hotel is showing its age but still worth consideration. For the slightly steep nightly rate do you get an above average breakfast included. The rooms are very much aged which is fine as the beds and pillows are comfortable. But the room does smell and needs to be aired a bit more than is being done currently. Other than that there isn't much to say.

easy access to a quality breakfast is key when traveling to the kids and when it's free it's even better. this hotel had all that. three waffle irons, two types of waffle batter as well as eggs, sausage and other cold foods made the morning go every smoothly. would definitely recommend and will probably stay here again.

We stayed in a queen suite and it was perfect for our stay. A room with two queen beds and a spacious family room with a pull our sofa bed. Extra space with a separate dining area and kitchen. We decided to bring to blow up mattresses to put in the living area instead of using the pull out and with all the extra space that made it super easy. We would definitely stay here again. Breakfast in the morning was super easy and perfect as we headed for the slopes.

We stayed in this hotel for a New Year's Eve winter wedding. The hotel was completely adequate but was also quite tired. The room was clean and efficient but felt very dark and enclosed. We, unfortunately, were not able to partake of the hotel's free breakfast because it was only available until 9:30 and we had been at a New Year's Eve wedding until at least 1:00 AM. One would have thought that the management might have made an adjustment on New Year's Day given how many of their patrons were attending a wedding! The price was right but this place could really be stellar if it were lightened up and cleaned up a bit more!!

No heat on Sunday morning. They gave us 2 space heaters as we had a suite. Rude check-in. I requested additional chairs for some friends staying at the same hotel, to watch the football game, the main desk told me I could come pick some up but they needed me to return them as soon as possible. There were several of us staying here for a wedding. I expected better service.