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Best Western Hotel Inn & Suites Rutland-Killington, Rutland

4.5/5  - basé sur 614 notations.
5 Best Western Place, 05701-9705, Rutland, United States - See map

Located in Vermont’s Green Mountains, our hotel offers so much to do this season. Looking for hotels in Rutland, VT offering the best service, quality and amenities? Look no further than the Best Western Inn & Suites Rutland-Killington. With the friendliest service in Rutland, Vermont, and a prime location close to legendary ski resorts, guests feel instantly at home when staying with us. For our leisure travelers, we also offer daily complimentary full breakfast to get you started on the right note. Piping hot waffles, fresh fruits, sweet pastries and a selection of yogurt and cereal finished with bottomless Green Mountain Coffee® is the perfect start to your day. Whether you're heading to Killington Mountain or Okemo Mountain, enjoy a day of skiing and then relax by the fire in our lobby. General Electric employees count on us to provide great hospitality, and the Rutland Regional Medical Center brings many to the area year-round for meetings and training. Are you heading to Rutland, VT to visit local craft breweries or museums? Or is it a meeting at Green Mountain Power or VELCO that has you coming this way? No matter why you’re in Rutland VT, stay at the Best Western Inn & Suites Rutland-Killington and feel like you're staying with family. At our central Vermont hotel, Vermont skiing is just minutes away. We are minutes away from both the Paramount Theatre and the Venue, premier concert venues in our area. For the ultimate family or romantic getaway, take advantage of everything there is to do near our Green Mountain hotel. Reserve a relaxing stay at the Best Western Inn & Suites Rutland-Killington!

Best Western

Hotel Inn & Suites Rutland-Killington

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Hotel advantages

  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Tennis court
    Tennis court
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 610 guest reviews
NOTE ISSUED
Excellent
343
Very Good
175
Average
63
Poor
20
Terrible
9
REFER TO NOTICE
Business Business
62
Couples Couples
171
Family Family
248
Friends getaway Friends getaway
72
Solo travel Solo travel
26
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Great hotel in beautiful Vermont!"

5
10/09/2018

BW Rutland is an excellent option in the central Vermont area. Clean, up-to-date rooms and a decent breakfast. I was upgraded to a suite and it was exceptionally nice. We'll be back again next year!!!

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property, J5310Fljohnk. Our housekeeping staff takes great pride in what they do every day, and we have been awarded top scores for cleanliness by Best Western for the last 9 years in a row. We recently began renovating our property with new carpet and bathrooms in all guest rooms as well as new kitchen appliances in all 56 suites, and it is great to know that our guests are enjoying the new designs. We subscribe to the old adage that breakfast is the most important meal of the day and that our guests should start the day off right! We offer options that can please many from hot waffles and scrambled eggs to freshly baked banana bread and an endless supply of Green Mountain Coffee. I hope that you will visit us again, and sooner than next year!

"So pleasantly surprised at all the amenities!"

4
03/09/2018

We booked a last minute trip over Labor Day and stayed in a suite to suit the family. We were so pleasantly surprised at all the amenities at this hotel. The room was huge and nicely furnished - perfect for a family with 2 young children. We had a blast at the pool (heated) and exploring the grounds with the playscape. We used the grills and the picnic tables for a holiday lunch and let the kids run feral on the tennis courts. The grounds and the room were clean and well kept. The complimentary breakfast was a great extra. We have never been there before but would definitely consider going back with friends!!

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property, NealieNewberger! I am so happy that you and your family enjoyed your Labor Day Weekend stay with us. With our condominium-style setup, we are such a unique property and lend so well to families that want to get away and have the true Vermont experience! The suite is perfect for families, at 910 sq. ft., and offers a full kitchen, living room with a sleeper sofa, dining area, and separate bedroom with two queen size beds. Set on twelve beautifully landscaped acres, we offer a playset, tennis courts, and a heated saltwater pool for our guests to unwind and relax during their stay with us. I hope that you will visit us again soon with your friends!

"We feel so welcome here!"

5
28/08/2018

We totally enjoyed staying here. Very peaceful and quiet here, situated in the countryside, but within Rutland city limits. There is nothing better than driving a long trip and being welcomed with coffee, lemon water and delicious chocolate chip cookies! Staff went out of their way to accomodate guests with disabilities. Lobby is full of rainy day things to do - books, puzzles and the two computers in lobby worked great and so did the Wifi in the units. An excellent city break for city slickers.

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property, Avis. Our location is truly an asset to us because we are within just minutes to all of the great shopping and restaurants that Rutland has to offer while still giving our guests the feeling of "the country" and a true Vermont experience! Our 24 hour front desk has hot coffee, lemon water, and activities as you mentioned for the times that guests don't feel like leaving. The freshly baked chocolate chip cookies each night at 8PM are a treat that we love as well! We also have tennis courts and a heated salt water pool during the warmer months! I hope that you will visit us again soon!

"Stayed 20 years ago and still the same great hospitality"

4
27/08/2018

We stayed here several times in 90's and was always great. All these years later it is still great. Rooms are updated and clean. We stayed in suite so we would could cook meals if needed. Nice patio off the living room. Only problem our screen was ripped so couldn't leave door open at night with out bugs coming in. Front desk and house keeping friendly and helpful at all times. Morning breakfast had something for everyone to enjoy, and milk and cookies at 8 pm was a hit with my son. We will definitely be back.

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property, Valerie. I am so happy to hear that you have returned and enjoyed our property twenty years later! Our staff takes great pride in what they do here every day, from the front desk to housekeeping to our maintenance teams and I am elated to know that our guests can see this too. Our breakfast is quite substantial each morning and can please just about anyone with hot scrambled eggs and make-your-own waffle stations, to the homemade banana bread each morning. I am glad that you mentioned the screen door on your room, we have fixed that for our future guests. I hope that you will visit us again sooner than twenty years from now!

"Wedding hotel"

5
27/08/2018

We stayed at the BW for a wedding up at Mountaintop. The room was clean, the service and staff were amazing. Breakfast was included and very good. The location was perfect for what we needed. Good restaurants nearby which were recommended by the hotel.

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property, RADCAC. Our location in Rutland is truly a great asset to us being so close to everything that both the Rutland and Chittenden/Killington areas offer. Our great location just 7.8 miles from the Mountain Top Inn, an amazing wedding venue, offers guests a second option that is so close to the venue. We are always striving to offer a breakfast that can please any discerning hotel guest, from hot waffles and scrambled eggs, to our delicious, bottomless, Green Mountain Coffee. I hope that you will visit us again soon!

"No Water for all of facility"

1
14/08/2018

Awakened to no water in suite. Getting ready for work. Staff showed no sense of urgency. Stated there was nothing he could do because the maintenance guy not answering his phone and told me while laughing to have a nice day. Very frustrating. Front desk is usually very responsive, didn't offer to go get water- nothing.

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Dear Stephanie, My apologies for this mornings issue with no water, it was a complete system breakdown which was repaired by 8:30am. Yes, we did have some challenges initially in reaching our chief engineer but were able to a short time after 6:30am. Please again except my sincere apologies for the frustration you experienced. Respectfully, David Correll

"Lovely staff but concerned about shared room entrances and dark parking lot"

3
13/08/2018

The staff is lovely. The room is clean, and the breakfast is plentiful. Unfortunately, the shared room entrances with a behind the door common area seem unsafe. Also, the parking area (if not in front of the building) is very dark. This is not a traditional hotel or motel layout.

"A very pleasant stay - staff went above and beyond"

5
12/08/2018

We were in need of a week long hotel option that would be comfortable with two kids in tow. The suite was perfect - roomy and very clean and updated (and having the kitchen to stock with snacks and cold drinks was great.) Daily breakfast was fine - but what really impressed us is they sent a staff member out to get some allergen friendly options special for our needs. Staff was consistently pleasant and accommodating. We made good use of the pool and playground as well. We'll be back!

"We shall return!"

5
08/08/2018

We came to Rutland to attend a wedding. From the moment we arrived, although there was a bit of a delay with our room, Eli and Lisa couldn't have been more pleasant, offering us coffee, directions to our wedding venue, giving us info about the area. Before we knew it, room was ready, we were invited to a bbq at 5:30 in the dining area, cookies and milk at 8....a real “homey” comfortable place. We loved it!

"Quaint Retreat"

5
08/08/2018

A beautiful property tucked off the main road in central Vermont. The staff was exceptional. The grounds were beautiful and well maintained. Many extras were offered - nightly cookies and milk... Wednesday night hamburgers and hot dogs. Breakfast was one of the best I have been offered at any Best Western.

"Friday night stay"

3
31/07/2018

We got to the hotel and their staff was very pleasant to deal with on assigning the two rooms for our family. Most of the rooms have a common entrance with a second room. That is a plus for security but each of the “common areas” need some cleaning and fresh air. They had a musty smell that lingered into the room. Their breakfast is outstanding! Great waffles and fruit and eggs and sausage! Very good value for the rooms!

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property, Rick. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. David Correll General Manager

"BEST STAFF EVER!!"

5
30/07/2018

I can't begin to say enough about the staff at this location. They are always wonderful and we have stayed here a few times over the years. The location is also great and the staff makes it that much better. They even offer chocolate chip cookies and milk every night at 8 PM and, during the summer, complimentary BBQ every Wednesday. Definitely makes it feel more like home away from home. Eli, Stella, Marissa and Stephen were just fantastic!

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property, Deborah. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. The cookies are our favorite part about working here and, unfortunately for us, they are too delicious! I hope that you will visit us again soon. David Correll General Manager

"Would stay again "

5
22/07/2018

Best Western Rutland was a very nice well-kept property. We had a suite with bedroom 2 queen beds with separate kitchen area and sitting area. Spacious and very clean. They also had out cute fall decorations. Would stay again.

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property, Judy. I am happy to hear that you enjoyed your recent stay with us at the Best Western Inn & Suites Rutland-Killington. Our staff takes great pride in what they do here every day, and I am glad to know that our guests can see that as well. Our 910 sq. ft. suite is the perfect setup for guests that are coming with family or just need more room to spread out and relax during their stay. The full size kitchen with all new stainless steel appliances definitely makes you feel more at home than a hotel and gives you the option to eat in instead of going out every night. I hope that you will visit us again soon! David Correll, General Manager

"Wow..."

5
22/07/2018

We booked a suite here based on good reviews. We thought we were getting a hotel room. Instead, it was like an apartment with laundry facilities just steps from our room. We loved this place. Nice pool...cold, though. 8:00 cookies..,get there early though. Tennis and basketball courts were nice. A kiddy swing set. It's a great place. After being in the car for a road trip for 10 days, the space of the room was wonderful. The room had an interesting smell. It wasn't bad or musty, just different.

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property, WPSClarksvegas. I am elated to hear that you found our property relaxing after such a long road trip! The spacious one-bedroom suite is the perfect setup for anyone that needs more space to spread out and relax. At 910 sq. ft., the suite offers a full kitchen, living room, dining area, and separate bedroom with two queen size beds. The amenities of the room lend themselves to the feeling of being at home rather than a hotel. As you mentioned, our property offers coin-operated laundry in every building as well, although we hope our guests aren't doing laundry on the vacations! I hope that you will visit us again soon, and we will save you some of the freshly baked cookies! David Correll, General Manager

"Quick stop"

5
19/07/2018

I wouldn't normally stay here because it is very near my daughter who lives in Waterbury. However, I wish it were at a halfway point to my daughter's house so I could stay here every time we make the trip from Pennsylvania.

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property, Dennis! I am happy to hear that you enjoyed your recent stay with us on your way to Waterbury. At about 1-1.5 hours from Waterbury, I can see why you continue on normally, but we are so glad that you decided to stop this time and experience our hotel. With our location, however, we are perfectly placed to experience all of the state's numerous attractions and activities within driving distance for some great day trips. I hope that you will visit your daughter and us again soon! David Correll General Manager

"Good value"

3
16/07/2018

On our recent visit to Vermont, we stayed at this hotel. Although it was clean and a great value, the suite we had just looked slightly tired. The rooms could use some sprucing up. However, having said that, I would stay in there again.

"Stay elsewhere!"

1
16/07/2018

This hotel moved the two rooms I had booked to accommodate other guests. This means, although I was promised two rooms next to one another, they could not make this happen. Additionally, the AC in our room was broken and they couldn't fix it until Monday, which meant we went two very hot and humid days and nights without a working AC. We were also traveling with an infant, which made this extremely challenging. The staff gave us a box fan and told us to use that! Well, there were holes in the screens of every window, which let the mosquitos in and the box fan didn't even stand up on it's own -- we had to prop it up against something which made it fairly useless. We were just given a

"Still good..."

5
15/07/2018

We have been staying here few times a year for the past 6 years -- we come here during the summer when we visit the area to bring our kids to camp and to pick them up. It just keeps getting better.... The rooms are spacious and always clean, the staff is friendly and helpful, and it is an excellent value! We always opt for the suite - we prefer these to the standard rooms. We look forward to our next visit later this summer....

"Definitely one of the nicer Best Westerns."

5
01/07/2018

Out of all of the Best Westerns that I have stayed at, this one was definitely the nicest and the cleanest! The layout of this property is somewhat different from most other chain hotels, in that there are several buildings spread out across the property. A huge breakfast buffet was included in the room rate and the pool in the back was gorgeous. What I liked the most about this place was the ability to swim early in the morning before it was time to check out and start the drive back home. Note: Many years ago, this Best Western used to be called the Hodge Penny Inn.

"Quiet hotel"

4
26/06/2018

Room was clean but a little smaller than expected. Beds were comfortable for the most part. Very friendly and helpful staff. Breakfast included. Very quiet. Also, free chocolate chips cookies at the end of the day.

"Good nights stay. "

4
16/06/2018

I have always had good luck with Best Western hotel and this one didn't let me down. Staff is very friendly. When we arrived a bit earlier than normal check in they were able to accommodate us and let us check in early. Our room had a kind sized bed and a couch. It was clean and well maintained. The bed was decently comfortable, and the sheets were very soft. The grounds are nice and quiet and well maintained with a playground, pool, and tennis courts out back. Even though the hotel is right on Rt 4 you don't hear any noise at night. The breakfast offered a good selection including make your own waffles, cereals, pastries, eggs, yogurt, etc. Better than the average hotel breakfast. The drive to downtown Rutland takes no more than five minutes, so location wise it's perfect. Can't go wrong staying here.

"Older hotel, but clean and quiet"

3
15/06/2018

This was a great place to stay if you need a quiet place. It's an older hotel but clean. There are outside entrances to your room so it's handy if you want to easily access your vehicle. The rooms aren't very big. And, the rooms could use a little TLC - the hot water faucet in our room was broke. Breakfast is included.

"friendly people clean hotel"

4
13/06/2018

After arriving without reservation we were able to check in quick for a reasonable rate. clean room and parking right in front of the room so you don't need to carry the bags too far. They even had a motorcycle wash station .

"Great quick trip to VT"

4
22/05/2018

Stayed one night in early May while attending a wedding in the area. Staff was incredibly friendly and kind and the room and accommodations were clean and comfortable. Beds were super comfortable! Breakfast in the morning is a great spread with tons of options! Highly suggest if visiting the Rutland/Killington/Chittenden area!

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property, Lauren. Our staff takes a lot of pride in what they do here each day, and I am happy to know that our guests can see that as well. As breakfast is the most important meal of the day, our expansive breakfast selection includes piping hot waffles, scrambled eggs, banana bread and muffins, as well as freshly brewed Green Mountain Coffee. The delicious breakfast, accompanied with a great night's sleep, fuels our guests for taking on the new day, and we are happy to help. I hope that you will visit us again soon! David Correll General Manager

"I can't say enough about how great this one is!! "

5
22/05/2018

We arrived sometime in March and stayed until May.... I travel for a living and my husband and I spend a lot of time in hotels and extended stays and this Best Western by far is the top of our list so far ( and I've been doing this for going on 10 years now ) not only are the suite rooms more than adequate, the staff are like family you haven't seen in years!! All of the staff know what they are doing and they do it with a smile! Whether it's front desk, housekeeping, or the maintenance they all are great! Thanks for the great stay and I will recommend to many others!! Gonna miss you guys!

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property Mary. As an experienced and discerning hotel guest, I am elated to hear that you enjoyed your recent 13 week stay with us at the Best Western Inn & Suites Rutland-Killington! Our 910 sq. ft. suite is the perfect room for a guest staying longer-term or any guest that needs some extra space to spread out and relax. With the full kitchen, living room, and dining area, our suite is more like a home-away-from-home during a stay in Rutland. The ability to cook allows our guests to stay in and enjoy a meal instead of eating out every night; although the fantastic restaurant selection in our area is tough to beat! I hope that you and your husband will visit us again soon! David Correll General Manager

"I love best western!"

5
20/05/2018

Anytime you stay at a best western it is a wonderful experience. Will stay again! Great rooms. Great service. Wonderful breakfast. Amazing pool. Have a basket ball court and tennis court. Cookies in the front lobby. Just amazing!

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property, kteter2018. In our constant effort to please the wide array of today's hotel guests, we are so happy that we can provide the amenities that you described and more! Our outdoor, heated saltwater pool is the perfect spot to relax during your stay with us, the tennis and basketball courts are a welcome reprieve from a hectic day, and a freshly baked chocolate chip cookie every night at eight has been clinically proven to improve one's mood! I hope that you will visit us again soon! David Correll General Manager

"Best Western Inn & Suites Rutland-Killington"

5
18/05/2018

We were in the area to celebrate our daughter's graduation. The Best Western Inn and Suites Rutland-Killington was a perfect setting for a great get away to spend time with family. The suite was very comfortable and the area has breathtaking views...all wonderful!

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property. PJF0160. Congratulations again on your daughter's recent graduation! As you mentioned, our location is truly an asset to us as we are located just minutes from the great outdoor activities of the Killington area but also close to the fantastic shopping and restaurant choices in Rutland. The 910 sq. ft. suite offers a full kitchen, living room, dining area, and separate bedroom with two queen size beds. This is a great room for families or guests that need a little more space to spread out and relax. I hope that you will visit us again soon! David Correll General Manager

"A Convenient Location"

5
13/05/2018

The Rutland/Mendon Best Western is a great choice for anyone visiting the area. We were there for a Memorial Service. Our stay was comfortable and affordable at the group block rate. Thank you for your service to us during a difficult time!

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property, 840kmiller! While we are so happy that your family and friends chose our hotel during their stay in the Rutland area, we are sorry that it had to be under these circumstances. During such a difficult time, we are glad to help make sure that a comfortable place to sleep is not a worry that is on any of your guests' minds. Our hotel is always happy to look into setting up a group block through our sales office to offer our guests the best deal possible, and I am happy that we were able to offer that discount to you. I hope that you will visit us again soon! David Correll General Manager

"Nice place for family stay"

5
08/05/2018

Nice to have a hotel with a suite near Rutland. Breakfast is excellent. Newspaper provided. Milk and cookies at night too! Good for family as pool and tennis courts are available. Puzzles also provided for rainy day.

"They had puzzles! "

5
29/04/2018

They had puzzles and games at the front desk to take back to your rooms. Very exciting for me because I love puzzles!! The rooms are in buildings that look like apartment buildings. Never stayed anywhere like that but I'd definitely do it again. You don't hear the noise from people in the hallway as much. The breakfast is pretty big as far as free hotel breakfasts go.

"Nice place with close proximity to skiing"

5
31/03/2018

This place is close to Killington on the edge of Rutland, Vermont. The staff are friendly and helpful. They go out of their way to accommodate if they are available. They have a wonderful free breakfast every morning, computers with a printer, and a few pieces of exercise equipment. One of the few nice places to stay in Rutland.

"We had a lovely time and cookies too!"

5
27/03/2018

Very accommodating and friendly hosts. The cabin type set up was also a great escape from our busy lives in New York City. My family went snowboarding and I got to enjoy the quiet surrounding of Rutland from BW and it was a great staycation overall. We wanted to try the steakhouse the frontdesk suggested but we ran out of time. We enjoyed the 8pm cookies a lot though!

"excellent hotel"

5
21/03/2018

I stayed at this hotel because it was extremely close to Killington Ski area. I have no complaints about the hotel. Breakfast was complimentary and they had a big selection of breakfast foods to choose from

"amazing staff"

5
09/03/2018

We had a problem with another hotel not having our reservation when we called on the way. They were very rude. I called Best Western Rutland and Dorothy was so professional and helpful. Luckily there was an available but I got the impression she would have done almost anything to help us. When we arrived, Dorothy and Merissa couldn't have been more welcoming and helpful. Thank you so much for saving the day.

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property. I am happy to hear that we were able to exceed your service expectations, we have one of the best staffs, they really love what they do and I'm glad it shows. If you were not able to experience one of our suites we hope you and your family will come back to check that experience off your bucket list. It is a spacious 910 sq. ft. with a full kitchen, living room, dining area, and separate bedroom with 2 queen beds. The suite offers more space to spread out and relax during your stay as well as the option to cook in your own kitchen. If you didn't know we are only a few miles from some of the best ski slopes in the country, Killington offers 152 trails, and if skiing isn't your thing we are only a few miles from snowmobile trails, dog sledding or snow shoeing. We also offer a vast array of summer activities. Thank you again and I hope you will come and visit us again soon!

"Great place, very friendly!"

5
24/02/2018

Stayed here 5 months during a work assignment. I was in a room then Suite for the majority of my stay. Very spacious and has a full size kitchen. They are currently undergoing upgrades and it is helping to update the whole place. Plus it is close to Killington to go skiing or snowboarding! Stella, Dorothy, Claire, and Doug are all great people and really made my stay so much more enjoyable and more like home. They never got tired of me locking myself out and were always incredibly helpful. They are great people and the rooms are catching up to them! Highly recommend this place!

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property, JacobPaul25. Our staff at the Best Western Inn & Suites Rutland-Killington takes great pride in what they do here each day, and it is humbling to know that our guests are seeing this too. Our one-bedroom suite, as you experienced during your stay, is the perfect setup for an extended stay or for a group that wants more room to spread out and relax. At 910 sq. ft., the suite has a full kitchen, living room, dining area, and a separate bedroom with two queen size beds and offers more of an apartment feeling rather than a hotel room. I have to agree that our location is a great asset to us. Located between the great outdoor activities of Killington and the restaurants and shopping of Rutland, our property is perfect for any type of guest during their stay in the Rutland-Killington area. I hope that you will take another work assignment in the area and stay with us again soon!

"Great quiet and convenient location!"

5
14/02/2018

Our room was set back off the road with a great view of the mountains. The staff was very kind and welcoming. The complimentary breakfast was an added bonus. The rooms were nice and very comfortable. The milk and cookies offered every night was another added bonus. Bathrooms nice and clean, but the hot water was too hot! I will certainly visit this hotel again.

"Everything I needed and more!"

5
13/02/2018

The friendly staff at this hotel makes it my favorite place to stay in the area! I recommend it to all my family and coworkers. The separate buildings make for a peaceful stay and the rooms offer everything I need, and if the rooms don't have it the staff will go out of their way to find an accommodation

"Decent hotel but the rooms need an airing "

4
06/02/2018

This hotel is showing its age but still worth consideration. For the slightly steep nightly rate do you get an above average breakfast included. The rooms are very much aged which is fine as the beds and pillows are comfortable. But the room does smell and needs to be aired a bit more than is being done currently. Other than that there isn't much to say.

"friendly staff, nice room, great breakfast"

5
04/01/2018

easy access to a quality breakfast is key when traveling to the kids and when it's free it's even better. this hotel had all that. three waffle irons, two types of waffle batter as well as eggs, sausage and other cold foods made the morning go every smoothly. would definitely recommend and will probably stay here again.

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review our property, Suttonmom2015. We strive to have a great breakfast selection that can please our wide array of guests, and it is great to hear that this was the case for you and your family during your stay with us. The make-your-own hot waffle bar is always a hit with children and the hot buffet is a great way to start your day before hitting the slopes. I hope that you will visit us again with your family and see what the Rutland area has to offer in the warmer months as well!

"Perfect for a family!"

5
03/01/2018

We stayed in a queen suite and it was perfect for our stay. A room with two queen beds and a spacious family room with a pull our sofa bed. Extra space with a separate dining area and kitchen. We decided to bring to blow up mattresses to put in the living area instead of using the pull out and with all the extra space that made it super easy. We would definitely stay here again. Breakfast in the morning was super easy and perfect as we headed for the slopes.

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to write such a great review, 5jsdcoleman. Our one-bedroom suites are perfect for families, just as you mentioned, because they offer 910 sq. ft. with a full kitchen, living room, dining area, and separate bedroom with two queen size beds. With the extra space, our guests can spread out and relax during their stay with us. Even with the kitchen, I am happy to hear that you were able to partake in our great hot buffet breakfast as well. We are always striving to meet our guests' growing needs, and offer an array of breakfast items to please everyone. From the hot make-your-own waffle bar to the fresh Green Mountain Coffee, guests can leave feeling ready to take on the day (or the slopes!!) I hope that you will visit again soon as the skiing conditions are so great right now!

"Good location...adequate"

3
02/01/2018

We stayed in this hotel for a New Year's Eve winter wedding. The hotel was completely adequate but was also quite tired. The room was clean and efficient but felt very dark and enclosed. We, unfortunately, were not able to partake of the hotel's free breakfast because it was only available until 9:30 and we had been at a New Year's Eve wedding until at least 1:00 AM. One would have thought that the management might have made an adjustment on New Year's Day given how many of their patrons were attending a wedding! The price was right but this place could really be stellar if it were lightened up and cleaned up a bit more!!

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property, WMVineyard. I appreciate your feedback, and am excited to let you know that we are in the beginning of a three year renovation project to, just as you recommended, refinish the property. We will be replacing all carpeting, appliances (in the suites), and refinishing all of the bathrooms. I apologize that you were not able to partake in the breakfast that we offer and will take the note on a later end-time back to the staff as an idea for the future. We are always striving to exceed our guests' expectations and value any feedback our guests can offer. I hope that you will visit again soon adn see what we have done with the renovations.

"No heat, Poor Service - but clean"

2
02/01/2018

No heat on Sunday morning. They gave us 2 space heaters as we had a suite. Rude check-in. I requested additional chairs for some friends staying at the same hotel, to watch the football game, the main desk told me I could come pick some up but they needed me to return them as soon as possible. There were several of us staying here for a wedding. I expected better service.

BestWesternHotels, Corporate at Best Western Inn & Suites Rutland-Killington, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Nice place"

4
01/01/2018

Just a few minutes north of downtown Rutland, and ten mins from Pico/Killington- convenient and cozy, worth a try! Very accomodating staff willing to go the extra mile. Great included continental breakfast and small gym. Great little place.

"Hit or miss"

3
10/12/2017

My first two stays were great!! However my last two stays not so much. Minor problems that could easily be taken care of. Otherwise good hotel in a good location. Good breakfast also. And plenty of parking.

"Best Western - Killington/Rutland Vermont"

5
08/12/2017

We had an excellent experience from start to finish at this hotel. All staff were friendly and helpful. Absolutely loved the room which was a free upgrade. Thank you Best Western staff. You truly are the best!

"Wedding Lodging"

5
03/12/2017

Spent two nights here while in town for a wedding. One of the better Best Westerns that we have stayed in. Friendly and accommodating staff. Great value for the money. Rooms spread out in four separate detached buildings. Didn't ski, but set up looks to be well tailored for skiers.

"Recovery for my Husband"

5
01/12/2017

Great place to be!!!. Staff extra friendly always willing to assist for all you're needs....always have a smile on their faces .Suites are great very spacious.Now decorated for the Christmas Holiday. We have great maid service.

"Great spot close to Killington"

5
28/11/2017

This Best Western has the Vermont charm and feel that you expect from a hotel in the Green Mountains. I would definitely stay here again. Its about 20 minutes to Killington Ski mountain and just down the road from the downtown on Rutland. Centrally located its a great spot.

"Quaint Comfy Place"

5
20/11/2017

The suite was big and very clean. Had everything we needed for a little get away. Hotel is close to down town Rutland. Staff was very friendly and gave great recommendations on where to go. Breakfast was yummy. Definitely will be back when visiting the area.

"Clean, Great Location"

4
13/11/2017

Stayed here multiple times every time never had a bad experience.Staff are very accommodating the rooms are very clean. I mean very clean. Being it's a franchise I know some franchise owners don't stay up to certain standards however this should be a Best Western Premier for the standards that they hold here are very high. They have the basic room to huge Suites with kitckens. Also an indoor swimming pool. Great housekeeping staff front desk are more than friendly and I think I already said very accommodating the place is very big. The only downfall is the pool is in a separate building then where the rooms are however it's nicely spread out. Also they have a wonderful breakfast that comes with your stay that gets you ready for a good day of skiing. Don't really need to eat for the rest of the day after breakfast there. Also there's a very good restaurant within walking distance.

"Great Visit to Vermont"

5
09/11/2017

Front desk personnel were very friendly and accommodative. Staff were knowledgeable about the surrounding area and locations of interest. We had an issue where the system deleted my booking; Trip Advisor called the hotel and the front desk upgraded us to a queen suite at no extra charge and the room was ready when we arrived (called the same day just before we left). The FREE morning breakfast was always freshly cooked and the meal could last you the entire day. The rooms were VERY neat, cleaned well, and the hot water for showers was plentiful. The double queen suite had a fully sized kitchen stocked with pots/pans/dishes/glasses/etc. and a dining room large enough to easily accommodate a family of four. This is my SECOND stay at this hotel and I will probably book with them again for another Vermont foliage tour.

"AMAZING experience"

5
03/11/2017

The staff is amazing including but not only James, Dorothy, Stella, Eli and Dave! The rooms are clean and the breakfast was super! Can't wait to come back in the future! Everyone was super helpful and helped me bring my bags up to my room as there was no elevators but at least they helped.

"Awesome visit to Vermont !!!!"

5
02/11/2017

Awesome couples experience, great front desk personnel, Lisa was great and accomdsting to our needs. First time stay and will be back in two weeks with my entire family!!! Visited the recommendations of Lisa to visit the farmers market, Halloween Parade and Downtown Manchester which was a great experience. The breakfast was delicious and free !!! Thank you Lisa and staff for taking care of our family and making it a joyful experience. ????

"Great spot for wedding party and guests"

5
30/10/2017

I am a local wedding photographer and had the bridal party getting ready in one of the suites here. The location was great, room was large for getting space for photos. Also, the suite had a sliding glass door out to a deck right outside so we were able to get some amazing photos on the grounds of the hotel by just stepping right outside the suite. The staff is fantastic to work with and the room was very clean. I would highly recommend this hotel!

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property, CForrest08! I am so happy to hear that you and your bridal party were pleased with the accommodations here at the Best Western Inn & Suites Rutland-Killington. We are such a unique property that lends very well to being photogenic. With our 8 separate buildings on twelve acres, we offer a different feeling than the typical "box hotel." As you found out, there is ample space in our suites as well as the grounds to take some stunning photos. I hope that you will visit us again soon!

"Very Nice"

5
25/10/2017

This hotel was great. It's made up of several small buildings with a small number of rooms. This made parking easy, and gave a different feel to the place. I'm a Best Western member, and was upgraded to a lovely suite with a full kitchen, which made my stay much nicer. The rooms were clean and comfortable. The bed was great. The kitchen was a delight. I'd go back at any time, and bring my dog!

"dirty hotel room"

2
24/10/2017

Room was nicely decorated except it had a very old bathtub that looked dirty and couldn't be cleaned or fixed to look any better. There was what looked like old glue on the bottom with ground in dirt stuck to it. Looked like they had glued down non- slip bath mat that they had pulled up then put down a new one but not exactly over the old one so the bottom of the tub was a real mess! Also there were a lot of disgusting finger prints on the bathroom door along with a thick layer of dirty dust on the molding on the door panel. I left a note for the maid to please clean which she did, so I am wondering why it wasn't cleaned routinely to start with... Also a lot of greasy fingerprints on the TV cabinet. Very overpriced under the circumstances.

"Has gone downhill"

2
24/10/2017

Upon arrival no hot water in sink that did not drain. Drain was totally fixed.Hot water was OK if you waited long enough. Bathroom door did not close. Previous occupants toe nail cuttings on rug when we arrived and still there three days later when we left.

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property, williamfM958JW. On behalf of my entire team, I want to apologize for not meeting and exceeding your expectations. Guest satisfaction is our mission, and I can see that we did not accomplish that for you during your stay. I would love to have you come back and stay with us again to give us another chance to offer a great customer service experience. I would like to hear more from you, please feel free to reach out to me at [email protected] Thank you!

"Musty room"

2
23/10/2017

Room was musty smelling. The hotel tried an ionizer but was only mildly effective. Moved to another hotel the next night. Breakfast was average. Staff was friendly until we wanted to check out early. Location was good. Grounds were nice. would have been a decent value for the money if room was not musty

"Just o.k."

3
20/10/2017

Staff was very friendly, both at check in and out. When I turned on the air-conditioning in the bedroom, it had a musty/moldy smell. Needs updated. Breakfast was good but very crowded. This property was just o.k.

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property, Roger. We are always striving to offer superior customer service and will be taking your comments back to the team to see where we can improve our product. I hope that you will come visit us again soon so that we can have another chance to offer a great experience.

"Great place to stay"

5
12/10/2017

The rooms are very spacious, the beds are very comfortable. Shower could use a touch more power. Have stayed here before & will return again. The staff is always polite & professional. The location is great - close to foliage routes, restaurants, shopping, parks, & highways.

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank-you for taking the time to let us know how we are doing. We are glad you were able to experience on of our spacious suite. You are correct in the assment about location, one of our best features is being close to everything, but not to close. It's just a short drive to sking, hiking or shopping,.we are a great stop along the way. We look forward to you returning again.

"Never again. "

1
11/10/2017

Promised an upgrade to a suite for our entire group. Got dinky sized rooms with double beds that were very soft and lumpy. Not worth the price especially since they lied to us about accommodations. I suspect they sold our rooms to some who came in at the last minute and paid a higher rate.

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank-you for taking time to let us know your experience. We are sorry that your group was disappointed. They were contracted for standard guest rooms with 2 double beds. We upgraded all the rooms that we had space for as to not displace other guests that already had reservations for suites. We take pride in giving all our guests the best accommodations that we can. We are not a box hotel, that's the best feature about us. Countyside is what guests come to see and thats what we deliver. We hope that the rest of your bus trip went well.

"Nice accomodation, quiet"

3
09/10/2017

Comfortable beds, nice room decor. A bit pricy for size of room and location being Rutland. Breakfast was adequate although the hot food options were limited. The setting, appearance and cleanliness were all above average.

"fall colors"

4
07/10/2017

This hotel was a real treat -- it was much more than expected -- the staff was friendly and effective -- there were signs of extra effort by the staff and pride in performing well -- the decorations for fall clearly showed extra effort and attention -- only low point for me was a less than fully satisfactory breakfast -- some real meat options would be nice

"Love this hotel"

5
28/09/2017

The manager, Eli, welcomed me back. I stayed at this location for an extended period of time as a travel nurse, so it was nice to be recognized and welcomed back. Dorthy was extremely nice. Mary in housekeeping went ABOVE AND BEYOND to get my baseball glove and retainer back to me that I left in the room in a very short period of time. I wish I would have been notified as soon as it was found so that maybe I could have come back to get it before arriving in Boston since we didn't leave Rutland until 2 pm. But none the less, she did everything she could to get it back to me the next day. And I very much appreciate it. I love this hotel and location and will always stay here when I'm in the area. I now stay at best western whenever I can thanks to this place and the points I receive.

"Disappointed for the price we paid"

3
24/09/2017

This was the higher priced place we stayed on our two week trip and I did talk him down to get the rate we got. The room was small and sort of run down for the price we paid. We were put in the farthest complex from the office. We had to drive to breakfast in the morning. The room was small and the bathroom was smaller. It was sort of clean but I it smelled a little. We couldn't figure out how to get ice so we had to ask at the desk. It wasn't in their info book. There is an ice machine every other building...not ours. I had to walk next door and upstairs to get ice. Breakfast was adequate but nothing wonderful. Night check in guy was nice.

"Great people!!!!"

4
14/09/2017

We planned a motorcycle road trip from Boston to Montreal and back. We have stayed at Best Westernsin the past because they are motorcycle friendly. The crew at the Rutland Best Western were extremely accommodating. We stayed here one night on our way to Montreal and then again on our return to Boston. Thankfully they secured the clothing items my husband left in the bureau drawers for our return trip. THANK YOU!!!!!

"Best Western Inn - Good Value"

4
21/08/2017

I thought it was a good value for the price paid. There are not a lot of accommodation in this area. It was difficult to book a room anywhere in this location for the weekend. The staff was the best part of our stay. The room was outdated and not very clean. It had a strange odor during our one night stay. I did not sleep at all. The breakfast was good....as far as free breakfasts go.

"Comfortable Stay !!"

4
13/08/2017

We really enjoyed our stay at the Best Western Inn in Rutland. The hotel has a number of buildings that are spread out on their property. We were at the far end of the grouping away from the highway, which was nice. The room was clean and comfortable. The staff was very friendly & helpful. They have a Wednesday BBQ for guests, and Milk & Cookies available at 8PM each evening. Complimentary breakfast is available - though we did not really take advantage of this to review it. There is one nice, but pricey restaurant within walking distance, & also a super gift shop next door... but other than that, you will need to drive to any other attractions, food, etc. We do recommend & would stay again. Thank You !!

"Wonderful stay!"

5
11/08/2017

A great place to stay, close enough to all Killignton attractions and activity, yet so peaceful and wonderful. We took the spacious suite and regular room next to it. Very clean place and lovely accommodation. The staff and service are very nice!

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property, GentleSol. Our location has long been one of our greatest assets. Just minutes away from both the attractions of Killington and the conveniences of Rutland, we can please any guest. The two-bedroom suite that you rented is just the perfect setup for a larger group of family or friends who want two separate bedrooms and to share a common living room and full size kitchen. The 1120 square feet offer enough space to spread out and relax while feeling more like home than a hotel. I hope that you will visit us again soon!

"Rutland-Killington visit"

4
10/08/2017

Nice location. Rooms divided between seven buildings. Our room was clean and spacious. Good breakfast with lots of choices. Definitely met our Best Western expectations for being clean and comfortable. Wouldn't hesitate to stay again.

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property, Paul H. I am so happy to hear that you enjoyed your stay with us in Rutland, and found your room to be both clean and spacious. Our staff takes pride in what they do here every day, and we are always striving to meet and exceed our guests' expectations. I hope that you will visit us again soon!

"VT 28th Anniversary"

4
31/07/2017

Service was great I highly recommend this hotel its pet friendly and very responsive to issues found by guests they were immediately corrected by the hotel staff. When they get on the national reservation system it will be a big plus to ensure a specific room we have stayed at this facility multiple times and love it.

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for reviewing my property, markrS9301NT. I am so happy that you were able to get away and relax during your 28th anniversary! We did have a computer issue that was keeping us from connecting the Best Western servers, but that has been remedied and we are back online! While a maintenance issue is never what we want for our guests, I am glad to hear that we were able to remedy the issue promptly and to your satisfaction while you were here. I hope to see you next year for your 29th anniversary!

"Very Pleasant Stay, Super Staff, Will Return"

5
29/07/2017

Maybe 4 and 1/2 stars would be more accurate. This is a very nice and very comfortable place to stay with an extraordinarily helpful and accommodating staff. I was here five nights on a vacation visiting friends in Rutland and plan on coming back next year. Beyond the staff high points are a good location just a little ways out of town and away from the depressing commercial sprawl on US7 where most other major lodgings are located. The grounds are extensive and nicely landscaped and so the property has a nice country feel to it. There are lots of small and helpful amenities such a being able to park practically in front of your door, courtesy computers, coin washers and dryers, and courtesy newspapers, in addition to a pretty outdoor pool and an exercise room. Breakfast hours start earlier than many, which is a help and the hot and cold buffet is extensive and pretty complete. This wasn't my best breakfast but it was pretty good and thoroughly satisfying. The bathroom was very clean, the tub/shower worked well and the towels were generous in quantity and quality. I had the basic room which included a couch, a desk, a table and a bureau. The bed was good, not great but good. Some larger rooms have outdoor decks or patios. The systems are a bit old and need updating, although everything worked well. For example, when you call a guest from the outside, instead of a prompt to go directly to the room phone, the call is put through by the hotel operator. Overall, I was very pleased with my stay and plan to return next year.

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property, Vinny46. I am so happy to hear that you enjoyed your stay with us during your five day trip to the Rutland area and plan to visit us again next year! I do have some very exciting news that you will benefit from on your next stay with us. We are about to embark on an extensive renovation over the next coming years to improve our facilities for our ever-changing guests. We are renovating our lobby in the main building, the kitchens in all of our suites, and the bathrooms in every room. The process is planned to take just under three years, and we could not be more excited! I look forward to your stay with us next year!

"Great staff"

5
28/07/2017

A top notch facility which is very accommodating from the great staff with outstanding customer service to the clean - quite -comfortable rooms and a plus is for the breakfast for the early risers. ~ Sean

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property, Sean M! I am happy to hear that you enjoyed your stay with us and that you found my hotel to be both comfortable and convenient. Whether you stay for business or leisure, we are able to accommodate any guest with our amenities and location to both the Killington and Rutland areas, and with our extensive breakfast, we can please any discerning hotel guest. I hope that you will come visit us again soon!

"You guys were wonderful!! "

5
20/07/2017

I never write reviews but I was super impressed with this hotel and the staff! I made a reservation online for a wedding that I was attending. It showed there were only rooms with double beds available. I called to ask about changing to a king bed if possible and my request was granted without issue by a very accommodating staff member named Jason. Plans changed and the next day I had to change back to double beds and once again my request was granted without issue. The room was very nice and clean. The beds were quite comfortable and we all slept great! In the morning before leaving we decided to stop in for the continental breakfast and once again we were very impressed! So many meal options, it was delicious and everything was very clean! All the staff members were wonderful and we were consistently greeted with smiles. We would definitely stay here again if ever in the area! Thank you!

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property! I am elated to hear that my hotel staff exceeded your expectations during your trip to Vermont for a wedding! After a long (albeit fun!) day spending time with friends and loved ones for the wedding, a comfortable bed and great breakfast the next morning are key, adn I am so happy to know that we were able to provide both for you here at the Best Western Rutland-Killington! From the make-your-own hot waffles and banana breads, to the hot breakfast bar and Green Mountain Coffee, we offer an array of items to please any guest. Our staff is tireless in their efforts to ensure that our guests enjoy their stay with us from beginning to end. I hope that you will visit us again soon!

"Fabulous hotel, especially the suite."

5
18/07/2017

Best Western is a great place to stay! The staff made us feel very welcome and the suite was clean with a lot of space. Breakfast had a lot of options available. It was very quiet even though the hotel seemed full. We enjoyed sitting on the patio overlooking the pool between our weekend activities. We've stayed here before and will again as this is the best hotel in the area.

"Great place to stay! Extremely friendly staff"

4
18/07/2017

Thoroughly enjoyed our stay at the Best Western! The staff were polite, welcoming, helpful, and courteous. The room was everything we expected with extremely comfortable beds. Immediate staff response to a maintenance issue.A wonderful choice. Breakfast was fantastic.

"The BEST!!"

5
17/07/2017

You couldn't ask for a nicer place to stay. From the friendly and helpful front desk staff, to the spacious and comfortable rooms to the delicious breakfast, this is where you want to stay. It is very convenient to everything and very quiet. I wouldn't stay anywhere else!

"Great rooms and wonderful staff"

5
17/07/2017

I had the pleasure of staying at the best western Rutland last week. It was a great experience and well worth it. It is by far the cleanest and well maintained hotel in Rutland. I stayed on a Wednesday night, and lucked into joining them for their weekly BBQ. It was the cherry on top of a great trip.

"Roadway stop"

2
13/07/2017

We felt the room was a little dated and small. My husband has bad knees and the 2nd floor room was hard to get to with luggage. Two rooms share an entry and it seemed awkward. It is right off the highway and the pool area quite a distance from our building.

"Comfortable rooms but outdated hotel"

3
10/07/2017

The doors/locks were unusually difficult to use with the key card. Occasionally at other hotels you have to insert the card more than once but here you had to try over 10 times (or more, yes, I'm serious) to get the door's light to turn green and open. It was very frustrating for us because we were staying for a wedding and were carrying our luggage, nice clothing, and my 20 month old child and we had to put everything on the ground and my husband and I fought with this key card fiasco. The rooms and overall hotel are outdated but the bed was very comfortable which I guess is what really matters. I don't think the hotel was priced appropriately, it should be much less per night.

"Stay at Best Western in Rutland !!!"

4
06/07/2017

The staff is friendly and helpful. Rooms are clean and well maintained. Beds are comfortable. Although we didn't use them, there was a basketball court, tennis court and pool. All were clean and well maintained. Definitely worth staying there for the money...

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property, StephensF1233FN. I am glad that you enjoyed your recent stay with us and found the value in what our hotel offers. As you mentioned, we have a heated saltwater pool, tennis and basketball courts, and you should take advantage of them the next time you are in the Rutland area. I hope that you will come and visit us again soon!

"Comfortable, and friendly staff"

4
27/06/2017

We spent only one night at this motel, but it was very comfortable. When we checked in, the man at the desk gave us lots of good information on where we might find dinner - he was very helpful. Our room was in a building up the hill and off to the right, in a quiet spot and pet friendly. The room was clean – it was a tiny bit smaller than many rooms these days, or I would have given it five stars. But it was quiet and comfortable and we were very happy to be there.

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property, JudyFromUpstateNY. I am glad to hear that you found our traditional hotel room to be clean, comfortable, and quiet during your stay with us. Our front desk staff is very knowledgable on the area and ready to help our guests find a great place for dinner or an area attraction. I hope you will visit us again soon!

"Great Place to Stay"

5
11/06/2017

Nice rooms & Amenities Feel very comfortable in their room, enjoy the complimentary breakfast, the heated salt water swimming pool, & the playground for grandchildren. I feel it is important to be brief & to the point & not windy.

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property, Way T. I am so happy to hear that you enjoyed your recent stay with us and found our hotel to be both comfortable and relaxing with the hot buffet breakfast and the heated salt water pool. From the hot make-your-own waffles and Green Mountain Coffee to the relaxing salt water swimming pool, our hotel offers guests enough fuel to get out and explore or relax on property. I hope that you will visit us again soon!

"Extremely pleased"

5
05/06/2017

These accommodations were extremely pleasant. I was in a suite that was very pleasant and quiet. It was so nice I have already scheduled another visit and am looking forward to more stays. It is convenient to many attractions, restaurants etc.

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property, M7256Jpalicea. I am so happy to hear that you enjoyed your recent stay in one of our one-bedroom suites. The suite, at 910 sq. ft., has so much room to spread out and relax during your stay in Rutland with a kitchen, living room, dining area, and separate bedroom. The full kitchen offers the ability to cook your own meals and make you feel more at home while here, and the separate bedroom offers some living space apart from the bedroom. Out location is perfect for guests who want to see all that this area has to offer from the shopping and restaurants of downtown Rutland to the outdoor activities of Killington. I am elated to hear that you will be visiting us again, and we all look forward to your next stay.

"Terrific place to stay!"

5
17/05/2017

I am a travel nurse, and have stayed in many places. This hotel is my absolute favorite! Spacious suites, accommodating staff, housekeeping that works around your schedule, and front desk personnel who are truly warm and welcoming! We had friends that came for a short stay to visit us during our six months here, and they felt the same way!

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property, dmcbeighm! We are the perfect hotel for the travelling nurses when working at our local Rutland Regional Medical Center. Our one-bedroom suite is spacious with a full kitchen, living room, and dining area, as well as a separate bedroom. At 910 square feet, the suite is more of an apartment for our long-term and short-term guests alike! I am happy to hear that you found our staff to be welcoming and inviting. We are always striving to make all of our guests feel as though we are an extension of their own home, and I can see that we were able to accomplish that during your six month stay with us.

"Such a Pleasant Stay"

5
16/05/2017

This was a very nice hotel - we didn't know until we arrived that the set-up was much like a townhouse - our room had a separate bedroom, kitchen, and living room / dining room. It was like being at home! The staff was very friendly and courteous. I highly recommend this hotel.

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property, J3033ABrichardw! I am so happy to hear that you enjoyed your recent stay in one of our one-bedroom suites. The suites are perfect for the guest that wants more room to spread out and relax. With a full kitchen, the suite is a great option when looking to prepare your own meals instead of eating out every night during your stay in Rutland as well. Our location is such a great asset as well, as we are close to both Killington and Rutland and everything both areas have to offer. We are the perfect hotel for guests to use as a "home base" when seeing the area. I hope that you will visit us again soon!

"way basketball tournament"

5
06/05/2017

We had a suite with 2 queen beds and living room with a sleeper couch and a full kitchen with everything u need in a kitchen, big rooms too ,clean Wi-Fi was very good as were the tv's and channels.They let us have early check and

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property, Cheryl! I am so happy to hear that you enjoyed your stay in one of our 910 sq. ft. one-bedroom suites. I would have to agree that our suites are a great, spacious room that offer enough room to spread out and relax. Our housekeeping team takes a lot of pride in what they do, and have earned perfect cleanliness scores with the Best Western International brand nine years in a row. I hope that you will visit us again soon.

"Best Western - Rutland-Killington"

4
21/04/2017

Very friendly staff and clean room. We only stayed one night and had our border collie so stayed in Building 5 which is reserved for pets. I was worried the rooms wouldn't be tidy but they were very clean. The furniture in the TV room area was a little worn.The breakfast was great. The exercise room could use an exercise ball. I would definitely stay again. The staff seemed very happy and outgoing which made the stay even better.

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property, Heidiw883! I am happy to hear that you enjoyed your recent stay with us and found our property to be clean. Our staff takes such pride in what they do here, and I am glad that you could see that. It sounds like you enjoyed our one-bedroom suite with the full kitchen, living room, and dining area when you were here. There is so much room to spread out and relax in that room setup. We will be in the process of renovating our property over the next year or so, and will be addressing your concerns with the tired furniture in that process. I hope that you will come back and visit us again soon and see all that this area has to offer for hiking, boating, etc. once the weather gets warmer.

"Excellent stay in the Rutland area"

5
17/04/2017

Iv'e stayed all over the Rutland Vermont area and bye far this is the best Hotel in this area.Rooms are always clean and very friendly staff.Make it your next destination when your in the Rutland area. You wont be sorry!

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to fill out such a great review, CraigsS9068SX! I am happy to know that a well-travelled guest such as yourself finds out hotel to be a great value and the perfect location for your many trips to our area. Our housekeeping staff takes such pride in their jobs here and have earned perfect housekeeping scores for nine years in a row with our brand! I hope that you will visit us again soon!

"Basketball tournament "

5
14/04/2017

We stayed last Saturday night in Rutland for a basketball tournament . Our room, a queen double, was a little small but served our needs . It was clean , comfortable , had everything we could have needed ( microwave and mini refrigerator) and the bathroom was clean with a nice hot shower !Lisa at the front desk was very kind and friendly when we checked it ( and when she answered the phone when I had called from the road). We missed the evening cookies as we were out, but I'm sure they were great. The breakfast had many options and included meat proteins, soft boiled eggs , Greek yogurt and the all the usuals - bread, cereal, oatmeal, muffins, danish, and make your own waffles ! I would totally recommend it and the price is great .

Eli B, Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
We thank-you for taking a moment to let us know how we are doing. We are blessed to have many staff that truly care about our guests, Lisa is one of many. We hope you will return and get to experience one of our deluxe suites. Yes, the cookies are great just another reason we hope you return. Should you need anything at all please let us know.

"Good value!"

4
10/04/2017

A suite that is larger than my apartment! and always clean and in order, a full kitchen and a perfect place to stay for a while or with family. Also i must say the staff is friendly and helpful.This may be Rutlands best value !

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for the great review, Tim D! I am so happy to know that you enjoy your stays with us and that you can see the great value that our property offers. The suite is such a great room with a full kitchen, living room, dining area, and separate bedroom. At about 910 square feet, there is room to spread out and relax during your stay in the Rutland area. While you have the full kitchen to cook your own breakfast in, we do offer a huge hot buffet breakfast. With make your own hot waffles, eggs, bacon, freshly baked muffins and banana bread, the spread is sure to please any of our discerning guests. I hope that you will visit us again soon!

"I'm impressed!"

5
02/04/2017

Facility is very nice and was easy to find, the suite is larger than some apartments I've stayed in. Staff is very nice and beyond helpful. Very pleasant hot breakfast, typical of most. I highly recommend!

David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for the great review, 723pamelay. The one-bedroom suite is about 910 sq. ft. and offers a full kitchen, living room, dining area, and a separate bedroom. It is the ideal room choice for guests that want more room to spread out and relax. If you don't want to partake in our large buffet breakfast, you could even cook your own right in your room, a great relaxing morning if you don't want to leave your room, and who wouldn't with all that the suite offers! I hope that you will come visit us in Rutland again soon!

"Great place"

5
31/03/2017

This place is excellent and very clean. All the staffs are excellent and very professional. It is only 17 minutes from killington skii resort. The breakfast is great, fresh boil or fry eggs, yogurts, pan cakes. A lot of different kind of restaurants close by to eat. For those who like to do Yoga, there is a place across the street.

David C, General Manager at BEST WESTERN Inn & Suites Rutland - Killington, responded to this review
Thank you for taking the time to review my property, Estime R. I am so happy to know that you enjoyed your stay with us during your recent ski trip to Killington. Our location is perfect for guests that want to hit the slops as we are just minutes away from Killington as well as minutes away from all of the great restaurants in the area, just as you mentioned. Our breakfast selection is always growing and we offer a variety that can please any discerning guest whether it is the Green Mountain Coffee and make-your-own hot waffles to our hot breakfast buffet with eggs, sausage, and more. I hope that you will come back and visit us again soon and see what the area has to offer for hiking trails and lakes during the warmer months too.

"Best Western Rutland"

4
26/03/2017

Very nice and welcoming staff Good, clean rooms, comfortable beds, safe environment Good breakfast with fresh items Well kept grounds off season, well plowed in winter Nearby Killington, PICO, and Rutland

David C, General Manager at BEST WESTERN Inn & Suites Rutland - Killington, responded to this review
Thank you for taking the time to review my property, robertsT7772BQ. I am glad to hear that you enjoyed your stay with us at the Best Western Inn & Suites Rutland-Killington. Our staff takes pride in what they do here from maintaining the grounds to our extensive breakfast selection and clean rooms. Given that we are so close to everything that Killington and Rutland have to offer, we are the best selection for our guests who want to see the surrounding area and attractions both during the winter and warmer seasons. I hope that you will get a chance to visit us again during the warmer months and partake in the area's great hiking trails, lakes, and parks. While we are in a fantastic location for skiing, the area boasts some awesome things to do during the summer as well.

"A bit disappointing..."

3
22/03/2017

I have stayed here several times over the years. Great location, front desk/hospitality is wonderful. Great selection of room sizes and styles and amenities with great pricing. However, housekeeping and property upkeep needs attention. The ice maker did not work in my bldg., so had to get ice over at next bldg. over, no biggie. The room did not seem to have had a thorough cleaning recently, with spiders in the closet and around the deck doors. Also, the maids did not give me shampoo and conditioner one time, had to go to front desk. I've never had these issues before, this was quite a sad surprise.

David C, General Manager at BEST WESTERN Inn & Suites Rutland - Killington, responded to this review
Thank you for taking the time to review my property, Barbara2020. We are always striving to meet and exceed our guests' expectations, and I am disheartened to find out that we were not able to do that during your recent stay. We will be using your feedback to improve upon our product and service. I would like to speak with you more about your experience, please feel free to reach out to me at [email protected] I hope that you will visit us again soon and give us another chance to offer a superior experience at the Best Western.

"Snow storm special"

5
17/11/2016

Very clean, pleasant staff. It was our first time through the area and just happened to be the first snow storm of the year and their sign was a pleasant surprise to see. The place looked great. If we travel that way again we will return to this hotel.

"Get away weekend"

5
12/11/2016

Very nice!! Clean! Don't forget breakfast is included...lots to see in the area..friendly staff. Very informative about the area! And don't forget about the cookies and milk at 8 pm they are awesome..

"9/30/16 Wedding Stay"

5
02/11/2016

I want to thank Eli and your amazing staff for such a wonderful experience at the Best Western in Rutland. Everyone I spoke with who stayed at the BW had nothing but great things to stay about the hotel. Your staff at the front desk ( I truly wished I remembered her name- short brown hair) was so pleasant and accommodating. Thank you for upgrading our parents room also, they loved everything about their stay! We can't thank you and your staff enough for making our guests so happy with their stay!!

David C, General Manager at BEST WESTERN Inn & Suites Rutland - Killington, responded to this review
Hi Danielle, Thank you so much for taking the time to review our property, and congratulations again on your wedding! Our staff takes pride in everything they do here, and I am elated to know that you found our hotel and service to exceed your expectations. With our extremely close proximity to the Mountain Top Inn, we really are the best choice for the overflow guests for weddings. I hope that you and your husband will visit us again soon!

"Great place to stay"

5
22/10/2016

This is definitely the place to stay. The staff is so friendly and accommodating and do anything they possibly can to make you happy. Took a group of 46 people on a Vermont trip and not one person had a complaint which tells you how great they are. Beautiful well maintained property, the rooms were spotless, the breakfast was great. It was warm and inviting. We spent late evenings in the lounge area playing cards and were always acknowledged and asked numerous times if there was anything we needed. Evenings they always had yummy chocolate chip cookies and milk available. Couldn't have asked for anywhere more warm and friendly to stay at. I highly recommend this hotel and will definitely stay there when we return.

David C, General Manager at BEST WESTERN Inn & Suites Rutland - Killington, responded to this review
Thank you for taking the time to review my property, Kathy! I am so happy to hear that you and your tour group enjoyed your stay with us! Our entire staff takes pride in what they do here, and it is wonderful that our guests have taken notice. With our unique setup, we are also a great choice for groups, as we offer a more spread out, "resorty" feeling for the travelers after they get off from a long bus ride. I hope you will visit us again soon!

"Great location"

5
21/10/2016

This was a great location in Rutland. Not your typical hotel. Six or more individual buildings with 4 or 6 rooms per building. Very quiet and secure. A few miles towards town the traffic is very heavy. This location is far enough away, you weren't even aware of the congestion. This is very close to the Norman Rockwell exhibit. The exhibit is worth a visit.

David C, General Manager at BEST WESTERN Inn & Suites Rutland - Killington, responded to this review
Thank you for the great review, Roger P! Our location is one of our best assets in my opinion, and I am glad to see that you agree. We are perfectly situated minutes away from the great restaurants and attractions of Rutland, while also being far enough away to give a "in the country" feeling that is both relaxing and serene. The Norman Rockwell Museum is just seconds away from the hotel, and definitely a must see! I hope that you will visit us again soon!

"Best hotel in this area"

5
19/10/2016

I do use that hotel during my business trips , and I think that it is the spot for skiers or and pleasure activities in this mountain area. Excellent hôtel pour la région , ce royaume du ski et d'activités de plein air .

David C, General Manager at BEST WESTERN Inn & Suites Rutland - Killington, responded to this review
Thank you for taking the time to review my property, Michell893. I am so happy to hear that you enjoyed your recent stay with us while doing business in the Rutland area. With our proximity to both Rutland and Killington, we are the perfect hotel for both business travelers as well as leisure travelers who want to enjoy the area's many attractions such as hiking, skiing, etc. I hope that you will visit us again soon and get to enjoy the area on vacation from work!

"Don't get a room w/Headboard under window"

1
11/10/2016

Rooms with King size bed (like ours, 660) have heads under the windows- literally your face is 9" directly below the curtains. This means the cold, the light, the noise all comes directly onto your eyes and head all night long- you lie on your back and look up between curtain and window!!! Horrible, who in their right mind would place their guest's pillows under the curtains and then charge nearly $200 for the night....move the bed to the full wall!!! Oh, the mattress was so thin and old we could feel the wire/steel frame and every time either of us moved even slightly the whole bed shook/moved- no pillow top here! And...no elevators so if physically limited request first floor, and ice machines are only on 2nd floors of odd numbered buildings- 1, 3, 5, and 7 - like Seinfeld's soup nazi, no ice for you buildings 2, 4, 6.

David C, General Manager at BEST WESTERN Inn & Suites Rutland - Killington, responded to this review
Thank you for sharing your opinions on your recent stay with us. We are constantly striving to exceed our guests' expectations, and I apologize that we were unable to do that for you. Please reach out to me so that we can discuss your stay and your recommendations on how we can improve. I can be reached at [email protected] Thank you, and I hope you will visit us again soon so that we may have another chance to deliver a superior guest satisfaction.

"Quaint inn"

5
10/10/2016

This Inn & Suite is located in a beautiful little town and decorated for fall colors. They include a very nice breakfast. I would highly recommend this one if you are in the area. Suites are very comfortable.

"Best Stay for Comfort and Value in Rutland - Killington Area"

5
08/10/2016

We love the Best Western Rutland-Killington. The suites are very reasonable and great for our family. Rooms are clean, breakfast is convenient and there is something for everyone (kids love the make your own waffles). Staff is helpful and nice.

David C, General Manager at BEST WESTERN Inn & Suites Rutland - Killington, responded to this review
Thank you for taking the time to review my propery, CTTraveler58. I am so happy to hear that you enjoyed your stay in one of our suites. The one-bedroom suite is perfect for a family with enough space to spread out and relax. We are always looking for ways to accommodate everyone with our breakfast selection, and I am glad that we were able to do that for your family. I hope that you will visit us again soon!

"Great Breakfast!!"

4
07/10/2016

Rooms were clean and comfortable, staff was very accommodating and friendly, the complimentary breakfast was outstanding, loved the pumpkin bread and waffles. Would definitely stay again. They even had fresh baked cookies and milk before bed!

"A delightful experience"

5
07/10/2016

We stayed one night at the Rutland Best Western and had a terrific experience. The room was very quiet and clean, and the bed was very comfortable. Lighting in the bathroom was good. The desk staff were very helpful in giving directions to restaurants in town and helping to guide us to see the sights in the area. It was a very comfortable environment and we would recommend it to others.

David C, General Manager at BEST WESTERN Inn & Suites Rutland - Killington, responded to this review
Thank you for taking the time to review my property, Carla N. I happy to hear that you enjoyed your stay with us, and found your guest room to be comfortable and offer everything you need. We are always looking for ways to ensure complete guest satisfaction, and I glad to know that we were able to accomplish that for you. I hope that you will visit us again soon.

"Horrible Beds"

3
02/10/2016

If you're looking for a good night sleep I would not stay here. If you have no other option bring your own pillows because the pillows are extremely small and the bed is not too comfortable. Breakfast wasn't all that great, not a very wide selection of foods and the food that they did have tasted old. Room space and service was incredible very nice staff and extremely big rooms.

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for the time to review my property, Jonathan. My staff and I are always trying to exceed our guests' expectations and deliver superior guest satisfaction, so I would be very interested to speak with you about your experience at my hotel and hear what you may have for suggestions for the future. Please reach out to me at the hotel or by email at [email protected] I hope you will visit us again soon and give us another chance to deliver a great experience.

"Vacation"

5
23/09/2016

Amazing hotel!!! Very clean and comfortable! We Love the room and the breakfast!! For a free breakfast its awesome!! Love the spacious room! The location is great! The staff is very friendly and welcoming!! Everything about this place is amazing!!

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property , Efoley2202. I am elated to hear that you enjoyed your stay with us and found our hotel to be exactly what you needed from the complimentary hot breakfast to the clean, spacious room. I agree that our location is one of our greatest assets, as we are perfectly positioned between Rutland and Killington so our guests can get the best of what this area has to offer. I hope that you will visit us again soon!

"Unique hotel property"

4
19/09/2016

My husband and I stayed for one night while on a recent bus tour. We were given a room with what I believe was supposed to be two double beds but the beds were very small. I would call them oversized twin beds instead of doubles. It didn't matter to us, we both took a bed, but for families with older kids, be forewarned that the beds are small enough that I could hang my hands over both sides while lying in the middle, so they would be a tight squeeze for two people sleeping in them. Our room was small but it was ample for one night's stay. I loved the unique layout of the hotel. Everything was in good working order, and was nice and clean. Management, including the general manager, was there to greet our bus. I was very impressed with how they treated us, they all seemed genuinely happy we were there. The breakfast was great, and the Green Mountain coffee was outstanding. There is a heated, saltwater pool that was still open but, unfortunately, I didn't have time to check it out. I would definitely recommend this hotel to anyone traveling in the area. Don't miss going to the charming Rocking Horse Country Store next door, and the wonderful chef owned German restaurant across the street!

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property, RSHC! I am very happy to hear that you enjoyed your stay with us and found the breakfast and Green Mountain Coffee outstanding. It is always great to hear that our guests can tell that the staff here takes pride in what they do. I hope that you will visit us again soon!

"Great breakfast buffet!"

5
15/09/2016

The hotel is more of a condo complex than a hotel. Stayed there 5 nights and it was one of the best hotel stays ever! I traveled for nearly 16 years for work, stayed in many hotels and never felt this comfortable. The staff was super friendly along with being very professional. Someone is doing a great job when it comes to hiring, you have to hire great people, you can't make bad employees change to great. Good job! The rooms have been updated nicely and the upper floors have a wonderful balcony, also less noise. If you are in the Rutland/Killington area for business or pleasure, you must give the Best Western a try. Stayed there 5 nights and two nights at the Killington Grand Resort, enjoyed our stay at the Best Western better, but keep in mind there is no bar and no restaurant on site. There is a cute restaurant up route 4, The Sugar and Spice, give it a try! Applebees is also close but I typically like to try the local spots when traveling. Hotel employees are always a great source to find good local eating establishments. Have fun in Rutland!

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property, Johnmadison2016! I am so happy to hear that you enjoyed your stay with us for five of your seven nights in the Rutland area. I am also glad to see that our guests are noticing the pride that our entire staff takes in their work here at the hotel. I agree with you that the upper floor, one bedroom suites, are a great room choice as they have all of the room to spread out amongst the living room, full kitchen, and separate bedroom, but the balcony is such a great spot to sit and relax on a nice night. I hope that you will come visit us again soon!

"Awesome Staff, Awesome Place to Stay"

5
09/09/2016

I can't believe what an absolutely wonderful stay I had at the Best Western in Rutland, Vermont. I was there for 14 weeks, my accommodations were great, but more importantly were the personnel there. They were spectacular to me they became not only friends but family. Any issues during my stay were taken care of in an efficient, timely manner. I witnessed a very upset customer trying to register there but unable to due to their situation -but watched how the receptionist/clerk took care of getting this customer satisfied in a very timely, professional manner while remaining calm and compassionate for these persons. I deeply appreciate the care and concern this organization has for all the customers coming through their doors here. My thanks to all at the Best Western Rutland/Killington, Vermont. Marion Bauer

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property, Bauermari0n. I am so happy that you enjoyed your long-term stay with us and that you could see how hard our staff works and the pride that they take in their work here. As a long-term guest, you were able to literally call us your "home away from home." I hope that you will visit us again when you are in the area!

"A very pleasant surprise!"

5
07/09/2016

Having stayed at many Best Western's before, I have to say this is THEE best one I have ever stayed at. Our room not only was clean, it was spotless! My wife and I have stayed at many different hotels, of many different chains, over the years and this one has to be up there with the best. From the front desk when we arrived, to the room, to the breakfast they offer, they certainly know how to do business. This is the first time I have ever written a review but I can tell you this, if you visit this area and do not include a stay at this establishment, you are doing yourself a disservice.

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for the great review, ernie8080. I am so happy to hear that you enjoyed your stay with us. Our housekeeping staff takes a lot of pride in what they do here, and I am glad that our guests can tell. Cleanliness is always one of our paramount concerns so I am elated that your guest room met your high standards! I hope that you will visit us again soon

"Excellent service, layout like mini-condos"

5
28/08/2016

Excellent staff, quiet location, great layout more like a condo complex than a motel, clean rooms. As a Best Western rewards member, I was able to get a rate below the ones from all the Internet booking sites. I would stay here again.

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for the great review, Christopher M. Just as you mentioned, we are set up more like a condominium complex, and it adds to the unique, rustic, truly Vermont setting that we offer our guests. I am elated to know that you as our guest noticed how hard working our staff is and how much pride they take in what they do here. I hope that you will come visit us again soon!

"Perfect home base! "

5
23/08/2016

We've stayed at this hotel many times and in all seasons, it's the perfect location for everything to see and do in the area. It's a condo style set up with regular hotel rooms as well as 1 bedroom suites. We especially like the suits which for our family of 5 is perfect! We can cook in the well equipped kitchen and not have to eat out every evening which allows us to spend more money on the fun vacation stuff! The rooms are always clean and well maintained. The heated outdoor pool is sparkling and refreshing and this past stay our room was right next to the pool...just out the sliding door which my kids really liked. The tennis courts are terrific for a little recreation as is the basketball hoop and the playground. Plenty of room for kicking the soccer ball around too! The daily free continental breakfast surpasses the usual cold buffet selection one would find at many hotels with hot fresh made waffles, eggs, bacon or sausage, breads, yogurts, cereal, juices and coffee. Be sure to grab your free copy of USA today. I love the gym for a quick cardio workout before I start my day. The staff can't be friendlier and are always helpful. Looking forward to our next stay.

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for reviewing my property, RichinCT. I am elated to hear that you and your family enjoyed your stay with us at the Best Western. As you mentioned, the one-bedroom suite is perfect for a family, as there is enough space to spread out and relax, just as if you were at home. The tennis courts and pool are great amenities during the summer for kids of all ages to enjoy! We are also conveniently located just 12 miles from Killington, and are a great option when coming to ski during the colder months! I hope you will come back and visit us again soon!

"Weekend stay for a family wedding"

3
21/08/2016

The location was very convenient, and our family's single room and suite were comfortable and clean. However, what almost spoiled the weekend was the confusion and incompetence at the front desk. The staff, including Dorothy who checked us in, was friendly, and our February phone reservation was honored even though they never sent us a confirmation email as requested. However, the front desk checked us out Sunday morning, though our reservation was till Monday! We got no notification until the keys didn't work Sunday afternoon. Then the family members in the suite were ordered to immediately evacuate their quarters so that they could be cleaned for the next guests! So instead of enjoying the activities at the wedding we were attending, we had to pack up everything and move to another building. Upon checking out, their printer was broken, so we requested an emailed receipt/statement of the charges. That never arrived till I phoned the manager 2 days later. And then only one statement came, and my follow-up email was ignored. I will never stay there again, and I wish we had just found another place to stay.

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property , Ruth B. First, I would like to apologize for the inconveniences that you experienced at my hotel during your stay. We are always striving for excellent guest satisfaction, and I am saddened to hear that we were not able to achieve that for you. I would like to discuss your stay and the areas where we can improve with you. Please reach out to me at the hotel at (802) 773-3200.

"Central Vermont Vacation"

5
20/08/2016

The Best Western Hotel & Resorts in Rutland, Vermont is a quiet, beautiful, quaint and leisurely located country setting. the stay here was a central place from which to visit the numerous places of interest and discovery. Our stay was marked by gracious service and a overall courtesy. Thank you for a great experience. We surely will recommend this resort to all our friends....T. Buck...

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for your review, Thomas B. Our location really is a great asset to us, as it is conveniently located in between Rutland and Killington so that our guests get the best of both worlds and are close to all that the area has to offer. Our staff takes a lot of pride in what they do here, and I am glad that you can see that as a guest. I hope that you will come back and visit us again soon!

"Clean, Comfortable, Competent, Convenient"

5
19/08/2016

I have stayed here many times over the years. My wife and I are retired and over 70. The rating of 4.5 stars amazes me because if any lodging deserves 5 stars, this one does. Upon arrival, I was greeted by Dorothy. No matter what your experience was getting here, she will get you smiling in short order. Checking in was a breeze. Two questions I always have when I get to the room are; when is breakfast and what is the wifi password? Both answers were written on my key envelope. The rooms are spacious with updated everything. You immediately notice how clean everything is. You should also observe how clean and convenient the check in office is. There are two computers available with a printer. Dining tables provide ample space to enjoy the continental+ breakfast. Tammy keeps the hot items such as ham, eggs, and French toast available. Home baked sweets, cereals, yogurt and waffles are also included. Located between Manchester ( shopping, recreation) and Killington (recreation) this lodging is easy to get in and out as well as close access to you ur room. I don't know how they decide on the "employee of the month" because everyone I have encountered here after many visits is as welcoming as the other. Oh well, all lodgings would want to have staff equal to the folks at Best Western Rutland.

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property, Jjkuzma1. I am so happy to hear that you have been staying with us for years and have enjoyed our services for just as long. It is no secret that return guests are our favorite guests! Our staff takes pride in what they do here, and I am very glad to know that our guests can see that as well. I completely agree that our property is conveniently located as well as conveniently laid out for our guests with 8 separate buildings on 12 acres; as you mentioned, it is very easy to get in and out of. I know that Dorothy will be happy to hear of your review, and I hope that you will come back and visit us again soon!

"Best sleep in a long time"

5
12/08/2016

Comfy room, great beds, it was hard to leave the next morning! The property is maintained beautifully, flower beds, clean, inviting, heated pool. Okay breakfast. Located just east of Rutland and west of the Killington ski area.

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property, Mary. I agree that our location is really one of our best assets. We are located just outside the downtown area of Rutland, and this offers us the best of both worlds. We offer more of a rustic/resorty feeling while also being minutes away to all of the things the area has to offer in both Rutland and Killington. I hope that you will come visit us again soon!

"Friendly, kind employees!!!"

5
12/08/2016

While awaiting my turn to check in at Best Western Rutland Killington, I witnessed kindness, compassion, and patience, as Lisa, night time office manager, assisted a party of 4 people. Lisa aided the group by locating special accommodations elsewhere, after an online travel site mistakenly sent the group to this hotel. Lisa was competent, polite, and extremely helpful to this stranded group of travelers. I was greatly impressed by Lisa's positive attitude and humanity. I was pleased to know that Rutland Killington employed such wonderful people!!! The Rutland Killington Best Western is clean, comfortable, and charming. The staff is very pleasant and cheerful!!

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review our property, Maryck2016! I know that we hired well when we hired Lisa, and she will very happy to know that you were pleased and posted this review. Our employees take pride in what they do here, and genuinely enjoy their jobs, so I am very glad to hear that our guests have taken notice. I hope that you will visit us again soon!

"Great place to stay!"

5
06/08/2016

This Best Western Inn in Rutland was perfect for us. The price was extremely competitive for all the amenities. There were tennis courts, a lovely pool area behind the chalet units at the end of the property. There was a playscape for the younger children. The parking was ample and convenient. The inn offers a free breakfast with plenty of offerings from scrambled eggs, sausage, waffles, yogurts and different breads. I'm sure the offerings change daily, however. The room and bathroom were immaculate with very comfortable beds, a large flatscreen television, a large desk for working, a refrigerator, coffee maker and microwave. The desk staff was extremely pleasant and very helpful. The landscaper does a beautiful job with all the beautiful flowers, plantings, and the well kept lawn. The security was impressive. We had a locked door into a small vestibule that lead to our own locked room.Very good locks inside the room, too. Some rooms have balconies too. This inn would be a great pick for anytime of the year.

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for the great review, Linda. I am so happy to hear that you enjoyed your stay with us. As you noticed, we are not your typical "box hotel." We are set up more like a condominium complex with 8 separate buildings on 12 acres. It offers a more relaxed feeling for our guests. We are always trying to improve and add on to our breakfast offering, so I am elated to hear that you were pleased with the selection, and yes, the menu does change daily. The room that you mentioned with balconies is one of our one-bedroom suites with a full kitchen, living room, dining area, and separate bedroom with two queen size beds. It is very spacious and great for a family or someone who wants more room to spread out. I hope that you will come visit us again soon!

"good place to see lots of vermont"

4
03/08/2016

beds very comfortful was not very hot water. wheelchair shower life saver..but I could not use spray from shower chair manager could not find luggage cart and we both were handicappedso it was hard to get ib

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you, April T., for taking the time to review my property. I am glad to hear that you found us accomodating, and I apologize for the issues you experienced with the luggage, I will have that looked into for future guests. I hope that you will come visit us again soon and give us another chance to offer superior customer service.

"Great place"

4
01/08/2016

This is our go-to hotel for camp drop-offs and pick-ups. Rooms are basic and well cared for, always clean. Plus the people at the front desk are always super friendly and helpful. We made use of the pool for the first time this year and found it to be quite nice. The water was a perfect temperature and its in a beautiful setting. They have 2 tennis courts, too.

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for the great review, skgbos. We love having our camp guests here throughout the summer, and will continue that strong relationship! I am glad to hear that you were able to enjoy the outdoor, heated, saltwater pool during your stay this year, it really is a beautful spot to relax. I hope you will visit us again soon!

"Best bang for your buck"

5
30/07/2016

We were upgraded to a suite upon our arrival which was a nice surprise. It was spacious and comfortable, more than we could have asked for. The breakfast was so so. The other Best Western In Waterbury VT had a better selection. But it was clean and comfy and for the price it was even better. Now that we have become Gold Members due to our Harley Davidson motorcycle, we will be staying more often in these hotels when traveling! Thanks for an awesome vacation!

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my hotel, Judy W. I am happy to hear that we were able to upgrade you and that you enjoyed the spacious suite room that you stayed. in. It definitely offers all the space needed to spread out and relax. I would love to hear any recommendations that you may have to improve our breakfast selection. Please feel free to reach out to me at your leisure at [email protected] I hope you will come visit us again soon.

"We'll Be Back"

5
23/07/2016

We had rented a suite for one night and would have loved to stay longer. The rooms were spacious, clean, neat and very comfortable. We had asked for handicap accessible and were on the first floor with a walk out patio facing the tennis courts and pool. The queen size beds were so comfortable. The breakfast that morning offered a variety of foods with eggs, sausage, waffles, pastry, juice and coffee. The staff was very friendly and helpful and willing to help in any way possible. All in all , we will be back for sure.

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for the great review, Theresa. I am elated to hear that you so thoroughly enjoyed your stay with us, and enjoyed the breakfast selection that we offer. I wish you could have stayed longer than just one night. I hope you will come visit us again soon!

"Nice weekend away"

4
11/07/2016

Staff was very accomodating. Hotel was neat and clean. Room was very comfortable. The bed was also comfortable. Very nice location and very quiet. The only thing good about the continental breakfast was the hot coffee

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property Cyndi. As we are always in pursuit of complete guest satisfaction, I would love to hear any recommendations that you have for improving our breakfast offering. Please feel free to reach out to me at the hotel or by email: [email protected]

"Best accomodation in the Rutland/Killington area of Vermont"

5
05/07/2016

Superior accommodation in the Killington area. Very peaceful location with nice views of the Green mountains. Very comfortable beds and the suites with living room and patio were excellent. They provide complimentary hot breakfast and free internet. Free parking in front of room units. Swimming pool and 2 tennis courts. Central to Rutland and Killington. We visited in the summer so I can't speak for the winter experience but I will definitely stay here again if I am visiting this area.

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for the great review, Bryank64. Our location is truly an asset between Killington and Rutland; our guests can get the best of both worlds! I am very happy to hear that you enjoyed our breakfast with the make-your-own hot waffles and Green Mountain Coffee, as well as the heated, saltwater pool and tennis courts! I hope you will come visit us again soon and maybe experience the skiing that our area has to offer this winter!

"Nice staff and location - but room very small"

3
29/06/2016

Our reservation was for a two-night stay in a double room we found the room to be clean, however the room was very small the smallest size that I've ever stayed in all my travels. It had two double beds with a desk. we had a problem with the refrigerator when I got back to the room after the first day everything I put in the refrigerator was warm we called maintenance they came right away and switched out for a new refrigerator however what he said about the refrigerator was too absurd he said that since we turned it up to a higher number it was not cool in order for the refrigerator to be cool it needs to be on the lowest number (1). At the front desk upon check in we were told the pool is heated to 82 degrees. We went for a swim and the pool wasn't warm. As for the air conditioning in our room.. it was loud and on the second night it was warm in the room since the AC wasn't working well . For this reason I was not completely satisfied with this stay. Office staff and support staff very friendly and helpful.

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review our property, Sary_tripster. I apologize that you were not completely satisfied with your stay here. I have worked with our maintenance team, as you are correct in that the refrigerator comment given to you was inaccurate. We have also discussed the non-workign air conditioner in your guest room. I hope that you will visit us again soon and give us another chance to wow you!

"Mountain retreat"

3
25/06/2016

This hotel is set over 7 buildings , the first room we got was in building 7 ground floor corner position , it was very Dark , we asked if we could move the hotel manager was very helpful and said it was not a problem she gave us a suite no extra charge , the hotel is in a beautiful location , the breakfast was very good and coffee on tap 24 hours if you did not want to make your own in your room , beds very comfortable , the only downside was the out door pool it was salt water not heated , and not very clean it had a scum across the top we did not complain as the weather was not suitable for swimming , however we were disappointed with the standard , guest laundry very good

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review our property, Fluffy001. I apologize that you experienced an issue with our pool, as it is actually heated. I will have to have our maintenance team look into why it was cold when you were here as well as the film you mentioned on the water. I hope you will come back and visit us again soon!

"Family Time"

4
22/06/2016

It was our second time there and we really enjoyed our stay! I would highly recommend it. They include breakfast too which is a plus! I have never stayed at a Best Western but will be back real soon...

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for reviewing my property, Antoinette. I am glad to hear that you enjoyed our breakfast. The make-your-own hot waffle station is always a hit, as well as the Green Mountain Coffee that have 24 hours. I hope you will visit us again soon!

"Nice hotel with a great location"

5
22/06/2016

I had a wonderful experience with the staff at this hotel after an issue with my reservation, they were very helpful. The location was great and close to so many beautiful sites in the area. The room was clean, comfortable and the breakfast was good. I will stay here again if I am ever in the area.

"working again"

5
15/06/2016

great place and good people always a pleasure staying here. This location is the nicest Best Western I've been to yet and will always stay here when ever I'm out this way. Not far from everything but not in the middle of the city where you have all kinds of noise and people to deal with. Thanks for another great stay!

"Great place"

5
14/06/2016

It was on the outside of town. After a long drive it was great to get there. As a Best Western rewards member we received a gift when we arrived. It was confusing as to where our room was. The hotel has 7 units of rooms. We were in unit 6. The hotel has an outdoor salt water heated pool, we did not have time to use it. Warm cookies and milk waited for us in the lobby. The room was very nice. The only complaint was the bed under the window. Outside light was a bother as it shown in under the drapes. Friendly staff.

"Accessible? I don't think so."

3
07/06/2016

I called directly to book our rooms because I need a room that is accessible.I had read reviews calling the rooms, "spacious." Hilarious! Our King bedded room was so tiny they crammed the bed into the corner so there was space to walk into the bathroom that one could barely turn around in. There was a ramp that was unusable up to the common entrance area for about 4 rooms. It was unusable because it had about a 2 inch elevation where it started. The 'ramp' certainly does not meet ADA guidelines. Neither does the bathroom. The hotel placed an elevated toilet seat-like in rehab centers and nursing homes. The hand hold from that seat blocked the toilet paper. We removed it and found that the actual toilet height was that of an old elementary school. No way could someone in a wheelchair get up the ramp to use a key to get in the small common entrance while still in their chair and push the door open from the 'ramp' then enter the shared, tiny hall. I should have known there would be a problem when I called day of arrival to reconfirm and the woman working at the desk said, "what do you mean by accessible?" Oh boy. It was one night, I had my husband and my son to help me or I'd never have gotten in that room.

"Great Quiet Place"

5
06/06/2016

My companion and I stayed at this hotel and we enjoyed it. It was on a main road but just outside of town so it was quiet. We had a nice clean and comfortable room. The property is nicely laid out in several buildings and the views were beautiful. I would highly recommend staying here.

"our stay"

5
05/06/2016

good basic place to stay with excellent hospitality. The breakfast , I felt, was a bit off compared to other free breakfast places we have stayed. The business area had good online and wifi available. Printed boarding passes without problem.We would stay again Harley Davidson Bikers caused sound problems, but they were kind, congenial guests.

"Spacious and clean"

4
30/05/2016

Stayed two nights in a queen suite. Nice space with full kitchen. Rooms have back sliding glass doors to a small patio/deck. Good closet space. Nice pool area however, they need more chairs and lounges. Towels for pool need to be picked up at front desk. Breakfast bar included waffles, cereal, and one sterno of sausage.

"Fine Stay"

5
30/05/2016

Convenient; welcoming staff. Clean and comfortable in a quiet location. This would be a great place for anyone skiing or enjoying outdoor recreation in the Rutland-Killington area. The physical set up of the site is much more laid back than most other places I've stayed.

"Hidden Gem"

5
23/05/2016

My wife and I had stayed at this location over the years even before it was a Best Western (Hogge Penny Inn). It has never failed to impress for the value received. It is not a traditional setting for a hotel/motel but rather a ski condo with separate rooms in separate buildings scattered over the landscape. (No kids running up and down the halls at all and lots of fresh air and private views and decks)

"Great Quiet Place"

5
17/05/2016

Outstanding comfort, clean quiet rooms, great breakfast included. Salt water pool, very friendly and accommodating staff. Would definitely stay here again! Close to restaurants and set back from the road. Great Value!

"Excellent choice for a stay"

5
15/05/2016

This turned out to be an excellent choice for our stay in Rutland. Numerous freestanding buildings house the rooms with the breakfast and registration being in another. The room was clean and spacious. The desk staff was outstandingly welcoming and efficient. Breakfast was adequate.

"weekend work"

5
29/04/2016

I highly recommend this place. Beautiful views, great rooms, and very nice people that work here. Right off a main road but away from the city so less traffic and issues. Couldn't have asked for a better place for the weekend!

"BEST Best Western"

4
23/04/2016

Booked in for 1 night and stayed for 3 .... We had a very pleasant surprise once we checked into our suite which had 2 comfortable queen beds large lounge , full kitchen ,dining area this was more like a little apartment . the breakfast I have to say was most disappointing so we decided to skip this option . The front desk staff was friendly so all in all we enjoyed our stay and would definitely stay here again if given the opportunity . Dave and Jenni Cape Town South Africa.

"Great Place to stay for a weekend of skiing"

4
20/04/2016

My family calls this place our home away from home. We stay at this Best Western 4 to 5 times a year and will continue to use it as long as their is availability. For the price, the place is a great place to stay when skiing up in the Killington resorts. Typically we reserve the suite as it provides the perfect space for my family of 4. One bedroom and one bath along with a living room and kitchen truly give us the space we need when staying over the weekends. It is about 20 mins away from the mountain and is conveniently located near the downtown Rutland area. A huge plus is the included breakfast as its nice to just walk over in the AM to get a decent bite to eat prior to getting ready to go up to the slopes. The staff is very friendly and always helpful. After my 5 hour drive from home, they have always been pleasant and cordial when checking in.....a huge plus after being in a car that long. Highly recommend this place!

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for the great review, mmac311! I am so happy to hear that you enjoyed your recent stay with us and have returned many times throughout the years; return guests are our favorite guests! I agree with you that the suite is the perfect setup for a family who needs space to spread out during their stay! Along with the suite's full kitchen, our convenient location offers fantastic dining options both on Killington and in Rutland if you don't want to cook in your room. With all of the great summer activities that Vermont has to offer, I hope you will come visit us again soon and enjoy some of the warmer weather!

"Great ski trip"

5
19/04/2016

very good location, near the ski area and the town, the rooms were really big and fully equipped, what was really good since we were all in the same room. the complementary breakfast was also great and the cookies in the end of the day was the icing on the cake!

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review our property, Victor L! I am elated to hear that you enjoyed your stay with us and found our accommodations to be exactly what you needed during your ski trip! The suite-style room really is a great space for our guests to have the space to spread out and relax during their stay. With the full kitchen, it really is equipped, like you said, for the guest that doesn't always want to eat out. I hope you will visit us again soon!

"Very welcoming"

4
02/04/2016

Very nice facility. Lisa at reception could not have been more helpful. On arrival she and the manager, Eli after welcoming us and introducing us to the facility, got us dinner reservations at a very nice restaurant. The room was clean and neat with enough towels and a comfortable bed. Saw the frig and microwave but did not use it. Always felt right at home. Could not have been happier.

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review our hotel, Ixtapa15! As you noticed, all of our rooms have a micro-fridge, microwave, and coffee maker. I am elated to hear that you had a great experience with Lisa and Eli, and could tell, just like I can, that they and our entire staff take pride in what they do here. I hope that you will come visit us again soon!

"Stop over..."

4
01/04/2016

Stopped in I the way up to Stowe because I was too tired to continue driving. Jason at the front desk was just finishing up with a tour bus of British guests and as they were settling into their rooms, they were calling asking for amenities and towels not allowing him to catch a break, and completely disregarding the line of people they just left. Let me say, he handled it with such a calmness and professional attitude that I wanted to scream. He was expedient, smiled the whole time, and was delivering towels between check ins. I couldn't believe that he was alone. I offered to help, I told him to take his time and not to worry about me. I was rewarded with a small upgrade that I didn't ask for or expect. When I awoke the next day and went over for breakfast, he was wiping tables and cleaning up after the same group of people, again with a smile, and he remembered my name and asked me how I slept...being in the hotel business, I was amazed at his poise and skill. He can work anywhere, but this hotel is blessed to have him. I think a raise is in order...great job Jason.

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for the great review, Jeff! I know that Jason will be pleased to hear your nice comments. The upgrade to the suite was our pleasure, and is a great room with more than ample space to spread out and relax, especially when travelling with family. I am elated to hear that you enjoyed your stay with us and found our staff to meet your standard! I hope that you will visit us again soon!

"Home Away from Home"

5
14/03/2016

I traveled with my 80-year-old mom to visit relatives in Rutland, VT. This hotel was amazing. The beds were super comfortable (very important for an elderly person), the breakfasts had a wide variety including eggs, fruit, bagels, cereal & oatmeal, fresh waffles and a wide variety of drinks. The coffee was EXCELLENT! The staff was very friendly and engaging - I can't say enough about how much we loved our stay.

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for the fantastic review, Tracy! I am so happy to hear that you and your mother enjoyed your stay with us! I agree with you that the Green Mountain Coffee is a hit! I hope you will visit us again soon!

"Great Value"

5
14/03/2016

You can't beat it for the price. Clean and well-equipped rooms, comfortable beds, friendly staff. Stayed here to ski at Killington - about 20 minutes away. Free breakfast. Now I'm just typing characters to meet the 200 minimum.

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for reviewing our property, Karen! I am so happy to hear that you enjoyed your stay with us and that you noticed how much pride our staff has in their jobs. I hope you will come visit us again soon!

"Clean and Very Comfortable"

4
11/03/2016

Overall room was very clean and bed was very comfortable. Unfortunately the temperature in the room was an unbearable 81 degrees. We could not turn the temperature down and had to resort to opening the windows and drapes to moderate the temperature, unfortunately windows faced a common access area so anyone walking by could look in. Also coffee maker was in the bathroom. There is no way that I would ever use a coffee maker in that location.

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review our property, John! Thank you for the great score on cleanliness and comfort! I will definitely take the comments about the coffee maker into consideration, as we are always looking to improve our guests' satisfaction! I hope you will come visit again soon!

"Nice Stay!"

4
08/03/2016

We stayed in at the Best Western in Rutland Vermont during a college visit to Castleton State College. It was nice, no issues, very clean room, friendly staff, and a good complimentary breakfast. The location is convenient to everything in downtown Rutland. Great price too, for what you pay you would expect it not to be as nice.

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you, Robert, for the great review! I am glad to hear that you enjoyed your stay during your visit to Castleton University, and saw the great value that we offer. I hope you will come visit us again soon!

"ski trip"

4
07/03/2016

the Hotel was very nice. the location was ok but the rates were reasonable. I wish the beds were larger. Our beds were only doubles and with 2 kids and my wife the room was a little snug. I would recommend this hotel to other people. It is a good location , close to restaurants and other stores. about 15 minutes to Killington.

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review our property, Jacob! I am elated to hear that you and your family enjoyed your stay with us and that our location worked for you during your trip! If the standard room felt a little snug for you, I recommend trying one of our spacious suites during your next stay! I hope you will come visit us again soon!

"20+ plus and still staying here"

5
28/02/2016

We have been coming here every year to ski for 20+ years. In the early years we experimented with a couple other lodgings. But just kept coming back here and it is all we have done for 15 yrs now. Great suites, great prices. Pleasant staff. I like being a couple minutes away from the access road and it's party animals, etc. Big free breakfast and close to mountain and Rutland. My only criticism....incorporate the local original name back in.... "Hog Penny Inn"

"Great hotel for a weekend escape"

5
17/02/2016

We had a great weekend away at the Best Western Rutland- very pleasant and courteous staff, and comfortable suite. The breakfast is a hearty and healthy selection. The locations provides easy access to both Piko and Killington Mountains. We will return and stay again.

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review our property, Libby C. I am so pleased that you enjoyed your stay with us during your weekend ski trip! Our location is something that we love about our property, and I am glad to see that you agree. I hope you will come visit us again soon!

"My night at the Rutland Best Western"

5
01/02/2016

I had a great stay at the Best Western. I received great value for money and would highly recommend this hotel if you're staying in Rutland, Vermont. I will definitely be staying at this hotel again. Many thanks to the staff for all their good work.

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for your great review, Robert! I know that our staff takes great pride in their work here, and I am glad to see that you can see this as well! I am elated to hear that you see the value in our product, and can't wait for you to stay with us again soon!

"Clean room"

5
28/01/2016

Stayed for a ski trip, ground floor room was very handy. Staff was helpful lobby was nice. All I had was a cup of coffee so I can't speak about the free b'fast. I would stay here again , and plan to to so before the end of season

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property, Kevin! I am so happy to hear that you enjoyed your stay and will be coming back to stay again! I hope to see you soon!

"Best Place to Stay in Rutland, Pico, Killington!"

5
18/01/2016

Easy access to Rutland, Pico and Killington. Great, reasonably priced suites with a full kitchen. We've tried the fancy places and keep coming back to the Best Western where the staff is friendly and helpful, the rooms are comfortable and the amenities are just what you need.

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for the great review, CTTraveler58! I am so happy that you enjoy our property and staff and continue to come back again and again! Return guests are our favorite guests! I hope that you will come visit us again soon!

"Great stay in Rutland"

5
18/01/2016

My sister and I booked a one bedroom suite for a mid-January weekend in Rutland, VT. A friend had stayed there and recommended it. The Best Western is in a very good location off of Rt 4. Every staff person we came in contact with was professional, helpful, and made us feel welcome. We were very pleasantly surprised by the quality and spaciousness of our suite. Every thing was attractive and in very good condition. We loved having the extra space as compared to a guestroom. We took advantage of the complimentary breakfast one day, but had breakfast out the other morning at the Sugar and Spice Restaurant that is maybe one mile from the hotel further down Rt 4. Great breakfast lunch place. We also went to the Farmers Market downtown on Sat and enjoyed that very much.

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you, EPB2, for taking the time to review our property! I am so happy to hear that you enjoyed your stay with us and found the value in our suite-style room! I am also happy to hear that you were able to enjoy a couple of the great things to do in our area while you were with us. I hope you will come visit us again soon!

"Great place to stay near Kilington"

5
11/01/2016

The staff was super nice and helpful. We had a suite with one bedroom (2 queen beds) living room, dining area, and kitchenette (with fridge, stove & microwave.) The unit was plenty big for five of us and clean. The free breakfast was great. Hot items changed daily for variety, some items seemed home baked. The make your own waffles was a big hit with the kids. At 8pm every night they served fresh baked chocolate chip cookies and beverages. - Nice touch. My only complaint would be it was a little noisy. The room was a first floor end unit close to the road. You could hear nightime truck traffic and people walking in the unit above. Other than that, this was a great place to stay and good value.

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for the great review, Michael! The one bedroom suite is a great setup for families or groups of friends who need a little more room to spread out during their stay! I am so happy that you enjoyed your stay with us, and I hope that you will visit us again soon!

"This hotel was my saving grace!"

5
02/01/2016

January 2013-My boyfriend and I booked a hotel in Mendon, and upon our arrival, realized it was the last place on earth that we would ever want to spend any time. Our goal was to go to Killington every day. We spent hours on one of our vacation days finding a new hotel to stay. The Best Western was the very last place we decided to look, and we wished we had just visited first. The man who worked at the desk, Ryan (I believe), gave us an amazingly affordable deal, and saved my boyfriend and I from staying in a dirty dingy super low budget hotel. He was so kind a friendly, and when I think of the best hotel experience I have ever encountered, I always think of this hotel. Our room at the best western was unbelievably clean. The sheets were crisp white, and there was not a speck of dust anywhere. The complimentary breakfast was a nice bonus! This visit was back in January 2013, having just recently made a Tripadvisor account I feel the need to comment on my time here simply because I was so impressed and I think of this hotel often! If I ever visit Killington again, this will 100% be the place that I stay!

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Hi JulieLikesTrips, thank you so much for taking the time to post a review about our property, even years later! I am so happy that you enjoyed your stay with us in 2013, but hope that you will visit again soon and see some of the great changes that we have made!

"Feeling of Vermont"

4
01/01/2016

This is a very pleasant place to stay. The bonus is that you feel like you are in Vermont the entire time! You are surrounded by beautiful trees with a view of the mountainside. Breakfast is fresh and well stocked too. Convenient to the ski areas and downtown Rutland.

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Hi Win B. Thank you so much for taking the time to post a review about my hotel! Our location is one of the things that our whole staff loves most about our property. We take pride in what we do here, and I am glad that is shows through to our guests! I hope that you will visit us again soon!

"Spacious and well appointed."

5
27/12/2015

We stayed here over Christmas for 5 days. This hotel is layed out like a cluster of condo buildings without interior corridors but with private entrances. Our suite had an actual kitchen with range, frig, microwave and dishwasher including pots & pans. As well the living/dining room could comfortably seat 4 and had a 42" TV, sliding glass door to patio. Though the bath is large enough for most people, someone with special needs should ask, as this hotel, like most in Vermont, were built before ADA laws were enacted. Free breakfast is included. As the hotel is at the edge of town, you will need to drive to dine. There are two great local breakfast places about a mile away and major fast food chains are along US Rts 7 & 4, the main drag through Rutland plus the many local favorites and finer restaurants in the charming real downtown. This hotel, more than any other chain hotel in the area, has a feeling of space and views of the Vermont scenery. This place is truly a home home away from home.

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for the great review, bradmorgan1! I am pleased to hear that you enjoyed your stay with us, and found your room to be well appointed and convenient. Our staff takes pride in where they work, and I am so glad that you, the guest, can see why! I do hope that you will come and visit us again soon!

"Design causes many inconveniences. NOT HANDICAPPED ACCESSIBLE."

2
29/11/2015

Many inconveniences: set up in separate buildings, two doors in order to access rooms so accidentally lock;no ice machines in some buildings; bathrooms are small; in order to get two queen beds must get higher priced suite; AC units in-between beds in doubles which would blow on face at night; must leave building, go outside to get coffee, food which is inconvenient if trying to bring some back when nearing cutoff time; second floor has stairs outside requiring noisy and weather-exposed walkup carrying luggage; DEFINITELY NOT ADA APPROVED AS FIRST FLOORS ARE NOT WHEELCHAIR ACCESSIBLE WITHOUT UNDUE ADJUSTMENTS.

"Lacks many of conveniences of single structure hotels, Not handicapped accessible."

2
29/11/2015

The furnishings are alright but this hotel has many less than desirable aspects: 1) Rooms are in separate buildings so coffee and breakfast requires that you walk outside, whatever the weather. 2) To get queen-sized beds must upgrade to a excessively large suite at much higher cost. 3) May have to go to another building if you want ice. 4) Entry into room requires unlocking two doors which are on springs and accidentally close requiring unlocking again. A nuisance if one has multiple suitcases or requires several reentries to room. 5) Not handicapped accessible: no elevator on a two floor building; and a small step to even enter each building for first floor rooms. When I inquired was told they provide a small ramp for wheelchairs. How convenient would that be at 11:00 PM? 6) Double bed rooms much smaller than average. Bathrooms small on both double and queen rooms which was surprising as suites were very large but still tiny bathroom. 7) Double bed rooms had AC placed between beds which would cause blowing on the guests heads during the night, directly. 8) Rooms can be noisy as two door opening and closing as well as steps "outdoors" for any second floor occupants carrying luggage up the stairs would be quite noisy. Having to carry luggage up stairs , outdoors makes this property highly undesirable for anyone over 40 y.o. 9) Hotel did respond well to problems we had in both rooms. When head board fell on my head at night offered me a suite (the only way to get two queen beds) which was way too big and still had tiny bathroom. Then this room the drain in bath was broken and when I was dead tired had to wait for repairman to go to BUY one at Home Depot. The drain should not have been left broken to begin with. 10) Having to walk outside (snow, cold) both to get coffee or breakfast was most inconvenient for tired travelers and to get food and coffee to bring back to room if one is close to end of breakfast.

"Very Pleasant Helpful Staff"

5
23/11/2015

The staff was very helpful and pleasant we had to travel to VT as my son attends College we drove up for the night, his awards ceremony was not until 3 pm the next day, the hotel was very helpful allowing us to have late checkout so that we could get ready for the ceremony and not have to rush out!

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for the great review, mindala77! I am very pleased to hear that you enjoyed your stay with us and that we were able to make your stay easier with the late checkout! Please send our congratulations to your son for the awards, and come visit us again soon!

"Wonderful Stay"

5
23/11/2015

This is a great place to stay, that's quite and convenient to skiing, as well as The Meadows and Gables at East Mountain. Even though part of Best Western chain, has a distinctively personality all its own and a great staff.

Eli B, Director of Sales at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review our property, Thomas O! I know that you have been coming here for a while, and I am very pleased that you still enjoy your stays with us! I hope you will come visit again soon!

"Good and quiet Hotel"

4
19/11/2015

Luck was with us when we were at the Best Western because of being upgraded to a larger room (incl. a kitchen). We had plenty of space and our daughter (15) has had her own room to sleep in (what she definitely appreciated). Service at the front desk was friendly. Questions (e.g. for a restaurant to have diner at) were taken care about and the advice was a real good one (Table 24). The rooms were clean and well arranged. Breakfast was good. Tea (various sorts), coffee, three waffle irons (which we used) incl. two different sorts of pastes, cerials ans so on ... We enjoyed our stay even though it was only one night and will come back when we will be in NE next time.

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review our property, Kurt! I am pleased to hear that you enjoyed your stay with us and the breakfast offerings! I hope you will visit us again soon!

"Sweet (Suite) Room"

4
08/11/2015

We arrived at the Inn around 9:30 pm. Check in was fast and friendly. The added treat is 24 coffee and tea service. Also, they had large chocolate chip cookies! We had a suite. The living room was spacious and clean. The bedroom linens were clean with ample pillows and a comfortable bed. The kitchen had a microwave, coffee machine and a refridge. The fitness room is extremely small with three pieces of machines..a treadmill, stepper and a bike. If you ride the bike with a cadence greater than 90, the sound is amplified with the TV. When I pointed it out to the manager, her response was she would have maintenance look at it, but then she says that you just need to put it up a level. So, I am assuming they know about the problem and have not addressed it properly. The stepper needs to be looked at also. It makes noise and it takes a while before the display comes on. Breakfast--typical BW breakfast. They had plenty of seating. The eggs and breads/pastries were replenished as needed. Location: Great location. Close to Rutland, Killington, Pico and Woodstock. You could use this as a base for many day trips. Overall, a great value.

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you, 318lynnk, for taking the time to review our hotel! We are always striving for superior customer service and take our guests' comments as an opportunity to improve. I am very happy that you enjoyed your stay with us, and I hope that you will visit again soon!

"A great, comfortable, base on our search to see the leaf fall."

4
05/11/2015

Rutland is a good location from which to travel round to see (in our case) the colours of the fall.The Best Western Inn lies only some 10 minutes out of town but is well located to go downtown in the evening for supper or right out onto the roads for our exploration. We had booked via Expedia and on checking in we found that we were allocated a very "compact" (= small) standard room with a small window above the bed - really less than what we expected. We then spoke with the check-in staff who emphasised that because we had not booked direct with Best Western we were unlikely to be able to request an upgrade (we were quite ok to pay an extra rate). The 'Manager' (not available on-site) was unsympathetic and was happy to reject any move to an upgrade. However, the unceasing efforts by "Pamela", on the reception, who was on duty that evening finally managed to get through to Expedia's customer service and eventually manged to secure us permission to upgrade to a Suite (not much extra cost over the standard room). Thank you Pam - you made all the difference to our stay and turning what would have been an unhappy experience into a very pleasurable stay. Our room was very comfortable, spacious, and well equipped with pleasant views out over the tennis courts and gardens. Breakfasts were good with nice hot-food on offer each morning. Overall a very positive and enjoyable experience - but in large part a big thanks to Pamela!!

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for the review, PeterMac29! I am so glad to hear that your stay with us ended on a positive note, and I apologize that there was an issue with getting the upgrade that you requested in the first place. Our goal is superior guest satisfaction, and we are constantly striving to improve upon this. I hope that you will come visit us again soon!

"Don't miss this one!!"

5
04/11/2015

We have stayed at this hotel several times. The last time was 4 years ago and it was still good. The rate was great, it was clean, and the breakfast was really good. I loved the pumpkin waffles. They had fresh baked cookies and milk at 8 pm each night. People staying there tended to gather each night for cookies and visit. Everyone working there seemed to like their job and those they worked within. I highly recommend it this location!!

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you, Emiew, for the great review! I am elated to hear that you have returned to find that we are still a great place to stay! Returning guests are our favorite guests! Our staff genuinely loves their jobs here, and they take pride in what they do every day. It makes me proud to know that our guests are seeing this as well. I hope that you will come visit us again soon!

"Comfortable and clean"

4
02/11/2015

Stayed here in October for a wedding at Mountain top Inn. The staff was very accommodating. Brunch was nice, served only until 9.30. Inn offered tea and coffee all day. The gym as small, but the equipment in tip top condition.

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review our hotel, Runthecape! I know that the wedding you attended was wonderful, and I am pleased that we could help with accommodations, as our location is perfect for this! I hope that you will come visit us again soon!

"Just what we needed...."

5
28/10/2015

My sister and I were in Rutland to visit our very ill father in the hospital and my husband and infant son were with us. It was a last minute trip and very stressful and emotional. We hadn't made a plan for staying over and had all had horrific hotel experiences in bereavement or illness situations before. We checked reviews in the area and saw some (somewhat hysterically) awful reviews for most places. We called the Best Western on recommendation of the Hampton Inn since they were full. Jason at Best Western was able to give us a fabulous queen suit for a really great price. He was kind and efficient and a pleasure to deal with after a harrowing day. We needed to be close to the hospital, and it was. (Another call my sister made to a different establishment yielded no information about how close they were to the hospital despite her asking four times. The next day we saw that it was practically next door). We needed something clean and comfortable, and it was. The breakfast was great but the first morning we just rushed through and grabbed a muffin and coffee. We ended up staying another night and the wonderful woman at the front desk (I am sad I can't remember her name) was able to give us another great room at the same wonderful price. We did enjoy the full breakfast the next morning. The following weekend we returned and Jason gave us another queen suite at a very good price, higher than the first time but it was also a Saturday rather than mid week like our first trip. I have paid more for rooms that were disgusting and unsafe at other places. The Best Western had nice ambiance, friendly and helpful staff, and provided us much needed comfort at a very difficult time. We will be loyal customers as long as other locations are of equal quality and value.

David C, General Manager at BEST WESTERN Inn & Suites Rutland-Killington, responded to this review
Thank you for the great review; I know that Jason will be very pleased to read the review as well! We are in a great location for people traveling to and from the hospital, and I am very happy to know that we were able to assist you and your family during a difficult time! I hope you will come visit us again under better circumstances soon!

"Nice place to stay"

5
27/10/2015

The room was clean and comfortable and the staff was friendly, helpful and informative. If you don't feel like going out for breakfast, you can go to the main building instead. I will definitely stay here again.

"Cape Cod, Colors & Wine"

5
21/10/2015

We spent one night at this BW on our way between the colors of the east & a wine stop in New York. The location was very nice with separate buildings. It was a laundry night, and the room was conveniently located. The grounds were very attractive with mums & Halloween decorations. The person who checked us in was friendly and made us feel welcome. We appreciated a quality breakfast with choices. The unfortunate thing was this was a high travel time because of the fall colors. The inn was more than our budget generally allows. The stay was definitely pleasant.

"Great for "leaf peeping""

5
20/10/2015

I have stayed in the Best Western hotels in the US and in Europe and found them to be high quality and charming. The Best Western in Rutland was chosen sort of at the last minute. We had three people and needed a suite. The price was right; the breakfast was great and the evening chocolate chip cookies were wonderful. Be sure to get them at 7:30PM--not 8PM as it says in the room. The suite was large, well equipped and suitable for a long stay. Rutland had good places to eat and going up the gondola at Killington was the BEST for "leaf peeping."

"first time in Rutland"

5
19/10/2015

The town of Rutland, Vermont is nice to visit with many good restaurants. The hotel was convienient to all places of interest. The views in the surrounding area at fall folliage are breathtaking. We were about a 10-15 minute ride from Killington.

"Very good BW"

5
17/10/2015

Check in was friendly and helpful. Rooms are spread out and can be a bit far from the breakfast area so if you don't like walking, ask for a room closer to the office. Rooms weren't super, but they were adequate and mattresses were comfortable. Breakfast was good but very, very crowded. We opted for the seating upstairs. If the tables are full there is a place on the second floor that will have plenty of seats. We liked this BW.

"Very nice place in a beautiful area"

4
13/10/2015

My wife and I, enjoyed our stay at this hotel. We would highly recommend it. We were travelling the area during the fall foliage show. Serving hot cookies every evening in the lobby is a sure way to get your customers attention. It was not only the cookies, the rest of the stay was flawless.

"Fall Holiday"

4
13/10/2015

We have stayed at this hotel and would say it was better than the last time. The appearance and upkeep appeared improved. Staff were helpful and friendly. The location and facilities suited our needs. Breakfasts OK for choice but could do with faster toasters with all elements working. We would stay here again.

"Awesome"

4
13/10/2015

Definitely worth staying here! I would stay again. It was clean, the staff was courteous, and the room (a suite) was huge. It was like living in an apartment. Only complaint is that the water pressure in the shower isn't strong enough.

"Great place to stay !!!"

5
05/10/2015

We recently had an extended stay of 2 weeks at Best Western Inn & Suites in Rutland, VT. We have used this facility many times in the past and keep coming back. The accommodation is laid out in 7 separate buildings in a beautiful sylvan setting. The management and staff were warm, welcoming and efficient. If you're planning to stay more than a night or two consider reserving a suite, as we did. They're wonderfully spacious and comfortable and give a real feeling of being in your own condo or apartment. Besides bedroom and bathroom there is a fully equipped kitchen with full size appliances. A large living room opens onto a private deck. Everything worked well including HD televisions in both bedroom and living room. Beds were comfortable and sleeping was easy, restful and noise-free. The in-room free Wi-Fi also worked well. An excellent complimentary buffet breakfast is available in the registration/check-in building. A wide variety of juices, cereals, fruits & yogurt together with a hot buffet is offered. Overall our 2 weeks at Best Western in Rutland were very enjoyable and good value with staff who were most helpful and friendly. We are definitely planning to return again and have no hesitation in recommending it highly. Maura & John Jordan, Cork, Ireland.

"Beautiful place with a few defects"

3
05/10/2015

We stayed here three nights while attending a wedding. Many people here for leaf peeping with tour buses. Busy time of year in early October. We were promised, in writing, a King suite. However, when we arrived we were given a Queen suite. No big deal, but a bit strange. Also, the room smelled strongly of smoke (cigar or cigarette). Another BIG issue that management should address. The plumbing system is antiquated and dates back to the 1960's or 1970's, most likely. The reason I say this is because if someone is in the unit next door, and does so much as flush the toilet, run the sink, or take a shower WHILE YOU'RE in the shower, you will either be scalded with hot water, or ice cube frozen cold water will shock you. This is dangerous if you have a child taking a shower for example. Perhaps I'm mistaken about this, except that I experienced it firsthand several times during our visit. On the positive side, the suite we had was HUGE, very comfortable (other than the smoke smell) and clean. Also very very quiet at night, just what we prefer. Just a bit outdated and worn. Very nice staff in the a.m. but p.m. staff a little more out of it.

"Far Better than a typical Best Western"

4
01/10/2015

I love the layout of this property! Better yet, the staff seemed far warmer and more friendly than our previous visits. Not sure what changed, but I like it! Feels more like a private home than a hotel. Has individual living pods and a great breakfast in a nice cozy dining room/lobby. Breakfast witress was very accommodating to our 5 year old who is a very picky eater! Thank yoyu!

"Maple Syrup"

4
30/09/2015

I had a pleasant stay at this location. Very nice area, and the hotel fit right in. The entry to the rooms were a bit different, but easy access to room, and it was very comfortable. Don't forget to buy a bunch of maple syrup while your there!

"rutland"

3
26/09/2015

Stayed for business. Good for what i was looking for, free continental breakfast in room internet, quality sleep. Overall all you need on business, bathroom, shower, bed and internet, without the frills.