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Hartford Hotel, BW Signature Collection, Rosemead

8832 Glendon Way, 91770-1806, Rosemead, United States - See on a map
Hartford Hotel, BW Signature Collection - Hartford Hotel, BW Signature Collection The Hartford Hotel, BW Signature Collection is ideally located in the center of Rosemead. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The new Hartford Hotel, BW Signature Collection is committed to providing you with exceptional service. Whether you’re visiting from across town or across the world, we’ll make you feel at home here in Rosemead, with boutique accommodations and carefully considered amenities. Our superb location places attractions including Downtown Los Angeles, Hollywood, Universal Studios® Hollywood, Old Town Pasadena, Santa Monica, and Disneyland® well within your reach.

Best Western Plus

Hartford Hotel, BW Signature Collection

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
based on 19 guest reviews
NOTE ISSUED
Excellent
12
Very Good
4
Average
2
Poor
0
Terrible
1
REFER TO NOTICE
Business Business
3
Couples Couples
4
Family Family
9
Friends getaway Friends getaway
1
Solo travel Solo travel
1
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Reasonable stay in a good location "

4
Ed_Uyeshima, San Francisco, California 15/04/2019

I didn't have a burning desire to stay in Rosemead, but on our most recent trip down south, Jamie W. and I were landing in Ontario and spending more time in Palm Springs than L.A. Staying at this modest hotel turned out to be a bright move as it was reasonably priced ($135 per night for a Double Queen) and located near Alhambra where my favorite Hainan chicken spot is on Valley Blvd., Savoy Kitchen. It's right off the 10 which was the main artery of our mini-road trip to the desert. Service and food appear tailored to the strong Asian element as well as more generic tourists who expect a warming tray of lukewarm scrambled eggs to scoop out every morning. There were tea eggs and even jook in addition to the oatmeal. The rooms were modestly furnished except for the maroon sash that was placed across the beds. Parking turned out to be quite easy as we always secured the spot right in front of the main entrance. Definitely worth checking in and out.

Kenneth D, Manager at Hartford Hotel, BW Signature Collection, responded to this review
Thank you so much for taking the time to write us such a kind review! We appreciate your feedback and as always, we thank you for choosing Hartford Hotel Best Western Signature Collection. We hope to see you again in the near future!

"Noisy!! "

1
330sunnyl, Las Vegas, Nevada 14/04/2019

We stayed here for one night, while the room was clean the major problem we came across is the noise! We could not sleep at all because we can hear everything through the walls. It's so bad it felt as if the people next door were in our rooms!! Absolutely avoid this hotel at all cost. I would never return here. I have stayed at a lot of different hotels and this one by far is one of the worst due to the thin walls.

Kenneth D, Manager at Hartford Hotel, BW Signature Collection, responded to this review
Please accept our sincere apology for the noise from the room next door last night. We would appreciate it if you had given us a chance to rectify the situation by informing our front desk agents about the noise next door, so we could have move you to a different room and/or ask your neighbor to lower the volume. Again, we are very sorry for the unpleasant experience during your stay. We hope you will reconsider staying with us in the future.

"Great Hotel!"

5
User 04/01/2019

Attentive and personable staff that are professional and engaging.Clean facility with updated rooms. Great hot breakfast with lots of variety. Loved the Asian options! Good proximity to the highway and a lot of local restaurants.

Kenneth D, Front Office Manager at Hartford Hotel, BW Signature Collection, responded to this review
Thank you so much for staying with us and leaving such a kind review! We greatly appreciate it and we are so glad that we were able to meet and exceed your expectations. We look forward to seeing you again in the future!

"Great Hotel"

5
User 02/01/2019

I came for the Rose Bowl not knowing what to expect. I found an inviting hotel that was very clean and well managed. The location was convenient for the Rose Bowl, Rose Parade, Disneyland, and access to 210 West. The front desk was knowledgeable and very helpful. For those who likes to workout, there is an outstanding workout facility with free access next door. One day, I left my safe unlocked with valuables and money that would have been clearly visible to housekeeping. Upon return to my room late on the same day, all was still safely there. The complimentary breakfast was served that included real scrambled eggs. Not a five-star resort hotel, but an excellent place to stay for one seeking an active short vacation. The rooms were very clean with comfortable mattresses. I would highly recommend this hotel for those wishing to explore Pasadena and Los Angeles area!

Kenneth D, Manager at Hartford Hotel, BW Signature Collection, responded to this review
Thank you so much for staying with us and leaving an honest and kind review! We greatly appreciate it. We are so glad that our hotel and services meet and exceed your expectations. We look forward to seeing you again in the future!

"Great Service!"

4
judithlopz, Santee 16/11/2018

I left a favorite jacket in the room. The staff found it and mailed it to my home. I was very grateful for the care I received from the staff. The breakfast was good, including some of the Asian food we tried.

Kenneth D, Front Office Manager at Hartford Hotel, BW Signature Collection, responded to this review
We are so glad to hear that you received your jacket back. Thank you for leaving a kind review and we hope that you will consider us again for accommodations in the Rosemead area!

"Very clean"

5
Quest17097287174, Sarasota, Florida 12/11/2018

This hotel was very clean, the staff was friendly and professional with absolutely no issues. I plan to stay there again whenever I am in the area again. Showers were clean, beds looked great, clock was set, all ammenities were in the room, we were so impressed.

Kenneth D, Front Office Manager at Hartford Hotel, BW Signature Collection, responded to this review
Thank you so much for staying with us and leaving such a kind review! We greatly appreciate it and we are so glad that we were able to meet and exceed your expectations. We will pass along your kind words to the housekeeping department and we look forward to seeing you again in the future!

"Awesome Family Suite"

5
Janie C, Fresno, CA 11/11/2018

We were extremely impressed with this hotel. The family suite had 2 bedrooms and 2 bathrooms. All rooms have robes and slippers. The hotel is immaculate and has 2 bottle waters that are replenished daily. The rooms are stocked with a fridge, bathrooms have dispensers for the shampoo, conditioner, and body soap. Towels were nice, thick and large body size. We were going to Universal Studios and Medieval Times so we picked a location in the middle. Breakfast had cereals, eggs, sausage, and Asian inspired entrees. We read good reviews and some that were not good. This was an outstanding hotel and the front desk are so polite and helpful. We had 3 rooms, one family suite, one king, and one double suite that had 2 double beds and a twin bed which was in a little room. These rooms were priced at a 1/3 of the cost of hotels near Universal. You will not be disappointed with your stay. Our family has high expectations and with 8 of us everyone was happy. Comfy beds, clean, and quiet.

Kenneth D, Front Office Manager at Hartford Hotel, BW Signature Collection, responded to this review
Thank you so much for your kind review! We appreciate you taking the time to write us a review and we are very glad to hear that you and your family enjoyed your experience staying with us. We hope you will keep us in mind for future accommodations in the area.

"Great Hotel"

5
User 28/10/2018

Room and hotel was clean, friendly staff I left something behind they emailed me right away and were willing to ship it to me that goes above and beyond will definetly reccomend this hotel and stay their again when in the area

"Asian Items with breakfast"

4
T L, San Francisco, California 23/10/2018

The rooms were very clean and everything looked very new. The bed was extremely comfortable only flaw inside the room was that the AC was noisy. Customer service was very friendly. I loved that they had Asian items in their complimentary breakfast. The rice porridge and 3 types of boiled eggs were a very welcome thought for breakfast. I would stay here for just that alone.

"Very satisfied with stays"

5
User 14/09/2018

I have stayed at this hotel for quite a few times already due to work travel. Each time I ended up picking this hotel again. It is very convenient, near the 10 Freeway but don't get the noise, near stores like Target and Ross. If you like Chinese food, there are a lot of Chinese/Vietnamese restaurants nearby. I usually ended up arriving late due to work and am happy to always see a security guard on duty. The hotel is clean. I have been to at least 3-4 different rooms and each of them is cleaned, comfortable. It has complimentary water in each room. Bath robes and slippers. Free WiFi, free breakfast, free parking. Even for vacation I don't mind staying here and is reasonably priced. They do target a lot of Chinese customers due to the population here so somethings like soap and lotion are labeled in Chinese only but it is pretty self explanation for the most part. Their shampoo and conditioner and shower gel are in a dispenser which I think is a smart way of doing it and environmentally more friendly honestly. Overall, I really like this place. Highly recommended.

"great hotel"

5
User 04/09/2018

Booked hotel for the first time. It's a new Best Western Signature Collection hotel, We love the breakfast, the room is super clean, the mattress is very comfortable. The hotel staffs always smile. Check-in and Check-out were hassle-free and easy. We will definitely come back again.

"Lovely Hotel"

5
hhla669, Haikou, China 04/09/2018

Very nice boutique hotel, great breakfast, Clean room and friendly staff. highly recommended . we will choose this hotel for my next trip. 我們由朋友介紹入住這家精品酒店,感覺很棒,早餐很好吃,房間很乾淨,床睡的很舒服,酒店的員工也非常熱情,下次來LA, 我們還是會選擇這家酒店。

"A real treat!"

5
zachtrenton1992, Flagstaff, Arizona 21/08/2018

I travel a lot to different states for business, and one thing i truly love is my sleep. I was in the LA area for a convention but all the hotels around downtown were extremely expensive or not to my liking. Then i found the Hartford hotel online through Agoda which gave me a fair rate. I have never heard of this place and wanted to give it a try. i was greeted by a very friendly front desk staff and in the hotel scene you hardly see that. I booked a Single King bed and when i went inside the room i loved it. I laid on the bed and slept immediately! The breakfast was great, they had a Asian/ Continental style breakfast that was a first for me! I asked if they had a gym and they told me that they were partnered with a UFC gym next door to them which is even better then a few machines in a lobby at some hotels. Overall i had a really great experience at the Hartford hotel and will definitely come back again!

"Best choice in Rosemead"

5
shouldvesaidno396, Rancho Cucamonga, California 20/06/2018

This hotel was a nice surprise from arrival to check-out! The staff was friendly and very accommodating of our family at check-in. The room we booked (the deluxe suite) was spacious and was the perfect set up for our needs as the two sides of the room had their own doors which allowed for the kids to watch TV and stay up without bothering us on the other side of the suite. The rooms were immaculately cleaned and the linens were spotless and high quality (particularly the towels!!) We were on the third floor and the room was quiet and far away from others which allowed for a peaceful and enjoyable stay :) Additionally, the hotel provides Asian style breakfast in addition to standard breakfast which is a wonderful surprise, particularly for other Asian travelers!

"Definitely not a 4 stars!"

3
User 22/01/2018

Another blind booking from Priceline, definitely not a 4 stars rating Hotel, it is a remodeled motel that is 3 stars at most. Room insulation is poor, can hear noise outside and next door. There are no amenities. Would not come back again nor recommend to anyone.

"Blind purchase"

3
barronbjjs, Ventura, California 16/10/2017

Purchased off of Priceline -- it was offered as a 4 star hotel at a moderate price. The hotel is literally off the 10 FWY in Rosemead. The overall feel is clean and well kept. Asian area and feel. Helen at check-in was super friendly. Comforter was dirty but a fresh, clean one was delivered immediately. Hotel was very, very quiet for a Saturday night. Parking lot empty most of the night. I was somewhat relieved when I heard other guests on the floor above me. Probably wouldn't stay again because there was no pool or onsite restaurant. Not sure that it's truly a 4 star. Cute slippers came with the room!

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.