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Hartford Hotel, BW Signature Collection, Rosemead

8832 Glendon Way, 91770-1806, Rosemead, United States - Vedi su una mappa
Hartford Hotel, BW Signature Collection - Facciata dell'albergo Il Hartford Hotel, BW Signature Collection è situato nel centro di Rosemead. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Il nuovo Hartford Hotel, BW Signature Collection si impegna a fornire un servizio clienti eccezionale. Che tu venga da un'altra città o sia un viaggiatore internazonale, ti faremo sentire come a casa qui a Rosemead, grazie alle nostre camere boutique e ai servizi studiati con cura. La nostra ottima posizione ti consentirà di raggiungere facilmente i luoghi d'interesse della zona, tra cui il centro di Los Angeles, gli Hollywood, Universal Studios®, Hollywood, il centro storico di Pasadena, Santa Monica e Disneyland®.

BW Signature Collection

Hartford Hotel

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i vantaggi dell'hotel

  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
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Pareri dei nostri clienti

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Basato sul parere di 32 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
20
Molto buono
9
Nella media
2
Scarso
0
Pessimo
1
CONSULTARE I PARERI SU
Affari Affari
4
Da solo Da solo
1
In coppia In coppia
7
In famiglia In famiglia
15
Viaggio con amici Viaggio con amici
3
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Awesome Hotel"

5
Sonny240, Tamarac, Florida 06/08/2019

It was awesome hotel, staff was nice and helpful. The only thing it's easy to miss the turn. Its a very short right into the hotel. Other than that awesome hotel was nice the room are clean. They do have fees per night.

Kenneth D, Front Office Manager at Hartford Hotel, BW Signature Collection, responded to this review
Thank you so much for your wonderful review! We are so glad to hear that you enjoyed your stay with us and we hope to see you again very soon. Regarding the fees- we do take an incidental deposit of $100 per reservation, but this amount is refunded as long as there are no damages to the room. We include breakfast, parking, WiFi, and in room amenities free of charge. If you have any issue with the refund of your deposit please feel free to reach out to us for assistance. Thank you again for choosing Hartford Hotel!

"Great place to stay"

5
Glorioussonia, Glendale, Arizona 23/07/2019

Easy access to the freeway, shops, eateries and markets. Only a few minutes from downtown and ail the tourists places. Breakfast was a plus, the beds so comfortable that we made it once to breakfast. Very clean and quiet.

Kenneth D, Manager at Hartford Hotel, BW Signature Collection, responded to this review
Thank you so much for your wonderful review! We are so glad to hear that you enjoyed your stay with us and we hope to see you again very soon.

"Everything was good....but"

4
User 18/07/2019

I was very happy with our room, which was perfect for a family of 5 until the second night I realized the king size sheet had little tiny holes in the middle! Although it looked clean we were disappointed at the hotel not getting rid of linens that are too old. How come they keep using them? When I told the front desk lady about the issue she just said she was sorry and didn't even offer a discount or something. Other than that, service, breakfast, location and the rooms were very comfortable or good, but the value decreased in our opinion because of the old linens.

Kenneth D, Manager at Hartford Hotel, BW Signature Collection, responded to this review
Thank you so much for taking the time to leave us a good review! We appreciate your feedback and are very glad to hear that you enjoyed your overall stay with us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will keep us in mind for future accommodations in the Rosemead area!

"A gem of a hotel"

5
vajayjay4273, San Luis Obispo, California 12/07/2019

This hotel is the kind of place that you wish every hotel could be like. Only pleasant surprises here, like lovely big bathrooms and kicked-up breakfast options. We also enjoyed being able to use the gym next door.

Kenneth D, Manager at Hartford Hotel, BW Signature Collection, responded to this review
Thank you so much for your wonderful review! We are so glad to hear that you enjoyed your stay with us and we hope to see you again very soon.

"Best hotel in Rosemead, California."

5
Roving25438037803, Vineyard, Utah 08/07/2019

Our stance in this hotel was amazing! The hotel's rooms are very spacious, clean, and they have everything you need, such as refrigerator, TV., iron, iron board, coffee maker, one armchair, an ottoman and water, Very close to 10 FWY and a shopping centers.

Kenneth D, Manager at Hartford Hotel, BW Signature Collection, responded to this review
Thank you so much for your wonderful review! We are so glad to hear that you enjoyed your stay with us and we hope that you will keep us in mind for future accommodations in the Rosemead area.

"Elegant, quiet, beautiful, comfortable"

4
Edda Q, salem, United States 29/06/2019

Very nice hotel. The only draw back is that they announce it as a 100% smoke-free hotel, but it is not true. My husband and I were given a room that had a strong odor of cigarette. We asked to be changed to a different room and we were changed right away. The new room had a sign stating: "This room has been reserved for our non-smoking guests", which means that they are not really a 100% smoke free hotel. This made us a little upset, as a smoke-free hotel is one of our top requirements when looking for a hotel.Otherwise, this hotel was great. Elegant, quiet, beautiful and comfortable. Staff was VERY friendly and helpful. From people in the reception to people in the breakfast room and housekeeping. Location is great, at walking distance from a Target, Dollar Tree, several food stores and restaurants, and even a Gym. I would definitely come back.

Kenneth D, Front Office Manager at Hartford Hotel, BW Signature Collection, responded to this review
Hello Edda, Thank you very much for taking the time to write a kind review! We greatly appreciate your feedback regarding your stay. We are so very sorry about the smoke smell in the first room- we are a smoke-free hotel and it has always been our policy that smoking is prohibited inside the property. Unfortunately, there are rare occasions when we are not able to stop some particularly disrespectful individuals from smoking in the rooms. When we are informed of smoking, we immediately ask the guest to vacate the property and we then conduct a deep-clean of the room. Again, we deeply apologize that the smell continued to be present when you arrived. We thank you for informing us and giving us the opportunity to provide you with a more satisfactory room. Thank you again for choosing Hartford Hotel BWSC, we hope that you will keep us in mind for future accommodations in the Rosemead area!

"Great L.A. area hotel"

5
User 07/06/2019

This is quickly turning into my favorite Best Western in the L.A. area! Great customer service, rooms are clean with decent up to date decor. And breakfast is fantastic! American style breakfast AND Asian style...and the best thing is they use real eggs!!! Yay!! LOL! Not the fake stuff that is usually used. They also have a great deal with the UFC gym close by where you can get a great workout in for free! I will stay here whenever possible! Keep up the good work guys!

Kenneth D, Manager at Hartford Hotel, BW Signature Collection, responded to this review
Thank you so much for your wonderful review! We are so glad to hear that you enjoyed your stay with us and we look forward to your return very soon!

"A very comfortable, transportation convenient hotel"

5
User 03/06/2019

I have lived there for a week, during 5.23 to 5.29. The hotel is easy to find, just nearby a freeway, but as it is not really close to the freeway, the surrounding is quiet. However, it is absolutely convenient if you rent a car, the parking is free there. The room of the hotel is big and clean, hot water, air conditions, satisfied all my needs and the breakfast is delicious, especially the bamboo. 我于5.23至5.29期间在酒店入住。酒店位置十分好找,就在刚刚下高速路的路边,但不紧邻高速,十分安静。酒店旁边有一小片商业区,包括一些餐厅以及商店,十分便利。总体来说,对于租车出行,交通十分方便。酒店房间真的十分干净,也十分大,各类设施一应俱全,热水烧水壶吹风机,早餐也十分可口,中美结合,尤其是竹笋强烈推荐。

Kenneth D, Manager at Hartford Hotel, BW Signature Collection, responded to this review
Thank you so much for your kind review! We are so glad to hear that you enjoyed your stay with us and we hope that you will keep us in mind for future accommodations in the Rosemead area.

"Loved this hotel"

5
User 03/06/2019

Great hotel, friendly staff and a very warm welcome. Excellent food ( American and Chinese style) The rooms are clean and large with lovely decor and cushy beds that are pure white and sooo comfy ! I do recommend this hotel !!!!!

Kenneth D, Manager at Hartford Hotel, BW Signature Collection, responded to this review
Thank you so much for your kind review! We are so glad to hear that you enjoyed your stay with us and we hope that you will keep us in mind for future accommodations in the Rosemead area.

"Clean Rooms"

4
sicsi1, Los Angeles, California 25/05/2019

overall the hotel was good, rooms toward the end of the hallway were pretty quiet, the room itself was clean and decent. Breakfast could have been better but overall it's edible. If you want a clean and bug free hotel this is the hotel for you.

Kenneth D, Manager at Hartford Hotel, BW Signature Collection, responded to this review
Thank you so much for taking the time to leave us a kind review! We appreciate your feedback and are very glad to hear that you enjoyed your stay with us. We hope that you will keep us in mind for future accommodations in the Rosemead area!

"Great hotel"

5
catj20, East Amherst, New York 24/05/2019

We chose this hotel because of its location and great price. We were pleasantly surprised by how much we enjoyed our stay. The staff were very welcoming. You could tell from the beautiful lobby that this is a well maintained hotel. Our room was well appointed. The bed was very comfortable and it had a beautiful walk in shower. Many restaurants are within a mile of the hotel. Would definely stay again if we were in the area.

Kenneth D, Manager at Hartford Hotel, BW Signature Collection, responded to this review
Thank you so much for taking the time to leave us a wonderful review! We appreciate your feedback and are very glad to hear that you enjoyed your stay with us. We hope that you will keep us in mind for future accommodations in the Rosemead area!

"Great Location out of LA"

4
User 19/05/2019

We drove in from Phoenix to use LAX and we stayed overnight before returning home the next day. This hotel is far from the airport but we wanted something outside the main city. (Traffic is notorious) The hotel has its own parking (monitored by security) and is in a pleasant neighborhood. We walked 5 mins to the mall nearby for an Indian dinner. The breakfast included American (muffins, scrambled eggs, tots, sausages) and Asian (congee and tea eggs) choices. Our room was very modern, clean and had very soft high thread count sheets. Simple and elegant. We had to put the fan on to lessen highway sounds -( Not too loud at all, but we live in a rural area at home.) Our room was on the 2nd floor east facing in the back of the hotel. Perhaps You could ask for a room on the west side nearer to the front if noise is a distraction. The fan was enough to take care of the issue. The hotel got more full overnight, but we weren't disturbed by the other guests. Overall Excellent hotel and staff.

Kenneth D, Manager at Hartford Hotel, BW Signature Collection, responded to this review
Thank you so much for taking the time to leave us a wonderful review! We appreciate your feedback and are very glad to hear that you enjoyed your stay with us. We hope that you will keep us in mind for future accommodations in the Rosemead area!

"Reasonable stay in a good location "

4
Ed_Uyeshima, San Francisco, California 15/04/2019

I didn't have a burning desire to stay in Rosemead, but on our most recent trip down south, Jamie W. and I were landing in Ontario and spending more time in Palm Springs than L.A. Staying at this modest hotel turned out to be a bright move as it was reasonably priced ($135 per night for a Double Queen) and located near Alhambra where my favorite Hainan chicken spot is on Valley Blvd., Savoy Kitchen. It's right off the 10 which was the main artery of our mini-road trip to the desert. Service and food appear tailored to the strong Asian element as well as more generic tourists who expect a warming tray of lukewarm scrambled eggs to scoop out every morning. There were tea eggs and even jook in addition to the oatmeal. The rooms were modestly furnished except for the maroon sash that was placed across the beds. Parking turned out to be quite easy as we always secured the spot right in front of the main entrance. Definitely worth checking in and out.

Kenneth D, Manager at Hartford Hotel, BW Signature Collection, responded to this review
Thank you so much for taking the time to write us such a kind review! We appreciate your feedback and as always, we thank you for choosing Hartford Hotel Best Western Signature Collection. We hope to see you again in the near future!

"Noisy!! "

1
330sunnyl, Las Vegas, Nevada 14/04/2019

We stayed here for one night, while the room was clean the major problem we came across is the noise! We could not sleep at all because we can hear everything through the walls. It's so bad it felt as if the people next door were in our rooms!! Absolutely avoid this hotel at all cost. I would never return here. I have stayed at a lot of different hotels and this one by far is one of the worst due to the thin walls.

Kenneth D, Manager at Hartford Hotel, BW Signature Collection, responded to this review
Please accept our sincere apology for the noise from the room next door last night. We would appreciate it if you had given us a chance to rectify the situation by informing our front desk agents about the noise next door, so we could have move you to a different room and/or ask your neighbor to lower the volume. Again, we are very sorry for the unpleasant experience during your stay. We hope you will reconsider staying with us in the future.

"Great Hotel!"

5
User 04/01/2019

Attentive and personable staff that are professional and engaging.Clean facility with updated rooms. Great hot breakfast with lots of variety. Loved the Asian options! Good proximity to the highway and a lot of local restaurants.

Kenneth D, Front Office Manager at Hartford Hotel, BW Signature Collection, responded to this review
Thank you so much for staying with us and leaving such a kind review! We greatly appreciate it and we are so glad that we were able to meet and exceed your expectations. We look forward to seeing you again in the future!

"Great Hotel"

5
User 02/01/2019

I came for the Rose Bowl not knowing what to expect. I found an inviting hotel that was very clean and well managed. The location was convenient for the Rose Bowl, Rose Parade, Disneyland, and access to 210 West. The front desk was knowledgeable and very helpful. For those who likes to workout, there is an outstanding workout facility with free access next door. One day, I left my safe unlocked with valuables and money that would have been clearly visible to housekeeping. Upon return to my room late on the same day, all was still safely there. The complimentary breakfast was served that included real scrambled eggs. Not a five-star resort hotel, but an excellent place to stay for one seeking an active short vacation. The rooms were very clean with comfortable mattresses. I would highly recommend this hotel for those wishing to explore Pasadena and Los Angeles area!

Kenneth D, Manager at Hartford Hotel, BW Signature Collection, responded to this review
Thank you so much for staying with us and leaving an honest and kind review! We greatly appreciate it. We are so glad that our hotel and services meet and exceed your expectations. We look forward to seeing you again in the future!

"Great Service!"

4
judithlopz, Santee 16/11/2018

I left a favorite jacket in the room. The staff found it and mailed it to my home. I was very grateful for the care I received from the staff. The breakfast was good, including some of the Asian food we tried.

Kenneth D, Front Office Manager at Hartford Hotel, BW Signature Collection, responded to this review
We are so glad to hear that you received your jacket back. Thank you for leaving a kind review and we hope that you will consider us again for accommodations in the Rosemead area!

"Very clean"

5
Quest17097287174, Sarasota, Florida 12/11/2018

This hotel was very clean, the staff was friendly and professional with absolutely no issues. I plan to stay there again whenever I am in the area again. Showers were clean, beds looked great, clock was set, all ammenities were in the room, we were so impressed.

Kenneth D, Front Office Manager at Hartford Hotel, BW Signature Collection, responded to this review
Thank you so much for staying with us and leaving such a kind review! We greatly appreciate it and we are so glad that we were able to meet and exceed your expectations. We will pass along your kind words to the housekeeping department and we look forward to seeing you again in the future!

"Awesome Family Suite"

5
Janie C, Fresno, CA 11/11/2018

We were extremely impressed with this hotel. The family suite had 2 bedrooms and 2 bathrooms. All rooms have robes and slippers. The hotel is immaculate and has 2 bottle waters that are replenished daily. The rooms are stocked with a fridge, bathrooms have dispensers for the shampoo, conditioner, and body soap. Towels were nice, thick and large body size. We were going to Universal Studios and Medieval Times so we picked a location in the middle. Breakfast had cereals, eggs, sausage, and Asian inspired entrees. We read good reviews and some that were not good. This was an outstanding hotel and the front desk are so polite and helpful. We had 3 rooms, one family suite, one king, and one double suite that had 2 double beds and a twin bed which was in a little room. These rooms were priced at a 1/3 of the cost of hotels near Universal. You will not be disappointed with your stay. Our family has high expectations and with 8 of us everyone was happy. Comfy beds, clean, and quiet.

Kenneth D, Front Office Manager at Hartford Hotel, BW Signature Collection, responded to this review
Thank you so much for your kind review! We appreciate you taking the time to write us a review and we are very glad to hear that you and your family enjoyed your experience staying with us. We hope you will keep us in mind for future accommodations in the area.

"Great Hotel"

5
User 28/10/2018

Room and hotel was clean, friendly staff I left something behind they emailed me right away and were willing to ship it to me that goes above and beyond will definetly reccomend this hotel and stay their again when in the area

"Asian Items with breakfast"

4
T L, San Francisco, California 23/10/2018

The rooms were very clean and everything looked very new. The bed was extremely comfortable only flaw inside the room was that the AC was noisy. Customer service was very friendly. I loved that they had Asian items in their complimentary breakfast. The rice porridge and 3 types of boiled eggs were a very welcome thought for breakfast. I would stay here for just that alone.

"Very satisfied with stays"

5
User 14/09/2018

I have stayed at this hotel for quite a few times already due to work travel. Each time I ended up picking this hotel again. It is very convenient, near the 10 Freeway but don't get the noise, near stores like Target and Ross. If you like Chinese food, there are a lot of Chinese/Vietnamese restaurants nearby. I usually ended up arriving late due to work and am happy to always see a security guard on duty. The hotel is clean. I have been to at least 3-4 different rooms and each of them is cleaned, comfortable. It has complimentary water in each room. Bath robes and slippers. Free WiFi, free breakfast, free parking. Even for vacation I don't mind staying here and is reasonably priced. They do target a lot of Chinese customers due to the population here so somethings like soap and lotion are labeled in Chinese only but it is pretty self explanation for the most part. Their shampoo and conditioner and shower gel are in a dispenser which I think is a smart way of doing it and environmentally more friendly honestly. Overall, I really like this place. Highly recommended.

"great hotel"

5
User 04/09/2018

Booked hotel for the first time. It's a new Best Western Signature Collection hotel, We love the breakfast, the room is super clean, the mattress is very comfortable. The hotel staffs always smile. Check-in and Check-out were hassle-free and easy. We will definitely come back again.

"Lovely Hotel"

5
hhla669, Haikou, China 04/09/2018

Very nice boutique hotel, great breakfast, Clean room and friendly staff. highly recommended . we will choose this hotel for my next trip. 我們由朋友介紹入住這家精品酒店,感覺很棒,早餐很好吃,房間很乾淨,床睡的很舒服,酒店的員工也非常熱情,下次來LA, 我們還是會選擇這家酒店。

"A real treat!"

5
zachtrenton1992, Flagstaff, Arizona 21/08/2018

I travel a lot to different states for business, and one thing i truly love is my sleep. I was in the LA area for a convention but all the hotels around downtown were extremely expensive or not to my liking. Then i found the Hartford hotel online through Agoda which gave me a fair rate. I have never heard of this place and wanted to give it a try. i was greeted by a very friendly front desk staff and in the hotel scene you hardly see that. I booked a Single King bed and when i went inside the room i loved it. I laid on the bed and slept immediately! The breakfast was great, they had a Asian/ Continental style breakfast that was a first for me! I asked if they had a gym and they told me that they were partnered with a UFC gym next door to them which is even better then a few machines in a lobby at some hotels. Overall i had a really great experience at the Hartford hotel and will definitely come back again!

"Best choice in Rosemead"

5
shouldvesaidno396, Rancho Cucamonga, California 20/06/2018

This hotel was a nice surprise from arrival to check-out! The staff was friendly and very accommodating of our family at check-in. The room we booked (the deluxe suite) was spacious and was the perfect set up for our needs as the two sides of the room had their own doors which allowed for the kids to watch TV and stay up without bothering us on the other side of the suite. The rooms were immaculately cleaned and the linens were spotless and high quality (particularly the towels!!) We were on the third floor and the room was quiet and far away from others which allowed for a peaceful and enjoyable stay :) Additionally, the hotel provides Asian style breakfast in addition to standard breakfast which is a wonderful surprise, particularly for other Asian travelers!

"Definitely not a 4 stars!"

3
User 22/01/2018

Another blind booking from Priceline, definitely not a 4 stars rating Hotel, it is a remodeled motel that is 3 stars at most. Room insulation is poor, can hear noise outside and next door. There are no amenities. Would not come back again nor recommend to anyone.

"Blind purchase"

3
barronbjjs, Ventura, California 16/10/2017

Purchased off of Priceline -- it was offered as a 4 star hotel at a moderate price. The hotel is literally off the 10 FWY in Rosemead. The overall feel is clean and well kept. Asian area and feel. Helen at check-in was super friendly. Comforter was dirty but a fresh, clean one was delivered immediately. Hotel was very, very quiet for a Saturday night. Parking lot empty most of the night. I was somewhat relieved when I heard other guests on the floor above me. Probably wouldn't stay again because there was no pool or onsite restaurant. Not sure that it's truly a 4 star. Cute slippers came with the room!

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