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Best Western Outlaw Inn

1630 Elk Street, Rock Springs, 82901-4021 Etats-Unis
Contact the hotel
Contact the hotel
Contact the hotel
PHONE : (307) 362-6623
4.0 / 5
1198 Avis Tripadvisor
REVENIR_AU_DEBUT
My research
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Hotel advantages

Activities

Swimming pool

Hotel services

Buisness Plus equipment
24/7 reception
Fitness center
Complimentary breakfast
Free Parking
Free Wifi
Indoor pool
Multilingual staff
Room service

Room services

Coffee maker
Hair dryer
Iron and ironing board
Microwave
Refrigerators
The strong points

Activities

Swimming pool

Hotel services

Buisness Plus equipment
24/7 reception
Fitness center
Complimentary breakfast
Free Parking
Free Wifi
Indoor pool
Multilingual staff
Room service

Room services

Coffee maker
Hair dryer
Iron and ironing board
Microwave
Refrigerators

Description

The Best Western Outlaw Inn is located at Exit 104 just off Interstate 80 at the junction of Highway 191. This historic hotel with its western charm has also earned 3-Diamond AAA designation. First opened in 1966, The Outlaw Inn is listed on The National Register of Historic Places. With easy access to Interstate-80 and Highway-191, guests will find the hotel’s location an ideal stop while en route to Yellowstone National Park, Jackson Hole, and Flaming Gorge National Recreation Area. For business travelers, numerous mining, oil, and natural gas companies are a short drive from the hotel. Being just a short distance to the Sweetwater County Fairgrounds Complex makes this hotel an ideal place to stay if you're attending any of the major events at the fairgrounds. Each room features expanded satellite television with HBO® and free high-speed internet access. Other amenities include 33 drive-up access rooms, an oversized indoor pool, and a fitness room. The Best Western Outlaw Inn staff, known for providing top quality service to guests, is always ready to ensure a comfortable and memorable stay. Cash not accepted. Pets are not accepted. Please be advised that all 18-wheel trucks and large rigs must use the Main Street Market or Flying J Truck Stop for parking. Due to staffing challenges our Restaurant and Bar will remain closed until further notice, we apologize for any inconvenience. However, we are serving the full breakfast in the dining room.

Activités

Customer reviews

4.0
based on 1198 guest reviews
Excellent
659
Very Good
306
Average
119
Poor
64
Terrible
50
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Comfy Retro Chic near Good Food"
Jimmy D, 19 Octobre 2024

Neat place for those who want a comfy and quiet room for a good price. Rooms are well maintained and have very gentle and effective heating and air conditioning system. Plus, you have good people like Sondra to tell you which places you shoukd eat.

"Mold in bath room ceiling and grout around tub"
Jeryle W, 04 Octobre 2024

I stayed here one night and not again. The parking lot had a light out which made it very dark where the guests park. I did not feel safe while outside The shower ceiling is covered in mold as is the tile in the shower. I provided feed back to the hotel via a review only to get a FORM LETTLER in reply. Not staying here again. BTW I am a Best Western Rewards member so I have stayed at many of their locations.

"A notable road trip hotel"
yellin4U, 03 Octobre 2024

The Outlaw Inn is a huge hotel with an impressive pool. The King room on 2nd floor was a large comfortable room, with windows facing interior. It had two upholstered chairs, a table, a microwave, & fridge. Recent paint did not disguise a smell of cigarette smoke. Great staff. Sadly its restaurant & bar are permanently closed, but there are plenty of restaurants nearby.

"Everything I needed."
V2921MQcathyw, 01 Octobre 2024

My room faced the indoor pool so if there had been lots of kids it would have been very noisy. Could smell the pool in my room but that was fine. Clean room. That was most important. Breakfast was hot. Wasn't busy at all while I was there. I would recommend it.

"Stay"
Martin V, 25 Septembre 2024

Rooms were clean and comfortable. The ac worked will as it was warm while I was there. Breakfast was tasty. Front desk people were great. Kayla and Sondra. Thanks for all your help while I was there. Had to keep adding nights as my vehicle was needing parts from out of town.

"The best ‘Best Western' I've stayed in"
Sightseer808932, 16 Septembre 2024

The best ‘Best Western' I've stayed in, staff were very friendly especially at front desk check in, the room was massive with 2 bathrooms! Plenty of sockets for gadgets, microwave, fridge, everything worked perfectly, huge comfortable bed. Didn't want to leave

"A trip back to the 1960s"
VNORVI, 14 Septembre 2024

When you walk in, you are immediately taken back to 1965. It felt like I was traveling with my parents when I was a kid . Heck, we may have even stayed here. The unusual thing is that it has not been restored to look like 1965. It is all the original stuff. But it is clean and neat, if a little odd.

"Inconvenient Inn"
wilfires, 12 Août 2024

The motel is very strangely laid out with a large open area in the center that is too humid because of the pool. You must carry your suitcase up to your room. Room locks stick. There is a trick to opening them. Finally, mediocre free breakfast at best.

"Great stay!"
Judy S, 24 Juillet 2024

Great Best Western location! Enjoyed the atrium and pool. Well worth the stay in a national historic site. Stopped at this location while traveling back from visiting Yellowstone, right off I80. Great staff who went above & beyond to make it a great stay!

"No restaurant or bar as advertised"
Climber44484170181, 11 Juillet 2024

Nice older place. Clean, but lacks amenities as advertised. No restaurant or bar. Also no snack vending machine or snacks available at front desk.

"Best hotel to stay at!"
dswoodin, 09 Juillet 2024

Extremely friendly people, always courteous and prompt. Everybody knows me as soon as I walk through the door. Makes it a more personable experience

"Clean, convenient, and unusual"
BonnieKV, 02 Juillet 2024

The property is designed around an interior courtyard, and individual rooms are windowless and dark. The location was convenient to the interstate, and best Western is reliably clean and quiet, plus the breakfast offered eggs, bacon and fresh fruit, which helps a lot when attempting an early start for a long-distance drive. I am always grateful that Rock Springs has such a good place to stay.

"Business reason for Rock Springs"
samdtaylor123, 23 Juin 2024

Suggests restaurant and saloon. Staffing issues, it's closed. Several billboards on I80 market the restaurant and saloon.

"Pet Free!"
Ohmboy55, 03 Juin 2024

So hard for us allergy sufferers to find no pet dander. What a blessing to find this one. Just FYI for those of you in a wheelchair - there is only one very long winding ramp to get to the lower floor. The restaurant is closed, but the breakfast buffet is top notch - lots of choices from eggs & bacon to fruit and yogurt, waffles, bagels, you name it. UPSIDE: It is close to the super cool Flaming Gorge.

"Exceptional customer service and care!!!"
Jared S, 02 Juin 2024

This was an amazing stay, thanks in large part to the efforts of Betty and Linae. They treated our group with such kindness and care, it will be hard for any other hotel to live up to the service we received! THANK YOU BOTH for treating us like VIP's, we will definitely be back because of the two of you!!!

"Worst hotel experience of a lifetime. No heat, then electric goes off, staff terrible."
Tyme4relaxing, 20 Mai 2024

Terrible experience from the check in to the check out at midnight! We arrived at the property which looked very dated from the outside. We check in and were told there is no elevators, go through the glass doors and up the stairs to our second story room. We lagged all our stuff up the stairs to only find the door was locked to the hall and we couldn't get through. We lugged all our stuff back down the stairs and into the lobby. A man, I assume a maintenance man since he had a ring of keys on his side, told us to go through the door, down a ramp, across the atrium and up two flights of stairs to get to our room! Mind you we are elderly and I have a bad shoulder, why did he just not unlock the door at the top of the stairs! This is not where this story ends! We got to our room, out of breath, but happy to see such a nice room. The room was large, king bed, living area, double suite bathrooms, each having our own shower, toilet and sharing a large double vanity. The room was ice cold. My husband turns up the thermostat. There is nothing coming out of the heater. We wait. The room is not heating up. I call the front desk. I was told, "Oh, we don't have any heat. It was hot here last week so they switched it to air. We can't have heat and air at the same time". Mind you we are in Wyoming, it's April, it's in the thirties outside, NO HEAT! They did not tell us this at check in. They did offer to bring us a little heater to help make the room a little warmer. They did just that. I plugged it in, turned it on, then we left to go eat. We can back an hour or so later. The room had heated up to 63 degrees! We took a hot shower, jumped in the bed to get under the covers and watched a little TV. When we went to bed for the night the temperature had gotten up to 67 degrees, that's good sleeping temperature, we could survive. That's not the end of this story! We both have CPAP machines. Nearing midnight, I wake up struggling to breath. My CPAP is not working. I check it, there is no electric. No where in our room is there electric! Now we have no heat, no electric and no CPAP's. I call the front desk again. Tell them the heater must have kicked the breaker. I asked if they could reset it. I was told "I don't know where that is. The maintenance man is already gone for the night. I can switch you rooms." I asked if the room would be heated, she said "We do not have any heat throughout the hotel". If we switched rooms, we would not only have to pack up everything, lug it to another room but start from a temperature somewhere in the 50's. They offered to give us a refund and leave and that is exactly what we did. So at midnight, grandpa and grandma are out in a strange town trying to find another hotel. Hopefully one with heat and electric! Best Western you are off my list on future bookings. This one has done me in. I have enough points for one free night. I will use it then never darken one of your properties again.

"Good customer service"
Maura T, 08 Mai 2024

Never made it in, and called to cancel at 8 AM the morning of the reservation and they still charged us full price even though we did not stay there. Got home and wrote an email to the manager Betty, and she called me back and refunded my whole charge. What fantastic customer service and it makes me want to stay there next time we are through on a road trip!!

"Heat turned off to property when temperatures fall to the 30's!"
jlcintx, 07 Mai 2024

We stayed at this property twice in April, going to and returning from a trip to Idaho. The first stay was okay enough to book for the return trip. What a mistake that was! We were initially disappointed that the bar and restaurant are closed which was not evident on their website. We could deal with that and the very strange configuration of the whole property. Our king room was large, did have to climb 8 steep stairs to access any rooms not on ground level. The included breakfast was disappointing, just grabbed a piece of fruit and wrapped pastry. On our return trip we knew we would be climbing some stairs to reach our room. Again the room was nice, has extra seating. and a large bathroom area. Our room was getting cold as the temperature was dropping outside to the 30's. We adjusted the thermostat to heat, but it kept blowing cold air. By morning we were so uncomfortably cold and no extra blankets in the room. At checkout, I complained and was told the property had turned off the heat!!! What!!! I have never heard of such a thing. And with the weather forecasting low night temperatures! I do not recommend this property.

"HIGHER with HVAC"
Wyomick, 05 Mai 2024

Higher rating if the HVAC worked. 59 deg. overnight with no heat or blankets. Literally woke up shaking. No sleep past midnight. Absolutely awful experience. The desk offered me a space heater and blankets. They said the heat had been turned off for the season. May 4th in Wyoming at 6500ft elevation? Leave the heat available!

"Wonderful"
Autumn Z, 02 Mai 2024

Super clean and very comfortable. Best sleep on our whole trip. Indoor pool was great but no hot tub. We checked in late and Leanna was so nice and checking out Sheena was really helpful. Highly recommend! This would be a great place for a wedding or family reunion. We will come again next year.

"Nothing fancy but good"
samjwohlhueter, 29 Avril 2024

Breakfast was just eggs, sausage, and bacon but warm and good. Staff was great! Room had a slight musty smell but the water was warm and everything else was good.

"Completely lost water, wouldn't stay again"
Beth F, 25 Avril 2024

Check in was easy but we only discovered on arrival that the bar/restaurant is closed (currently permanently). We found the Hotel room not as squeaky clean as other hotel rooms but we were only staying one night so we were not too worried. The next morning we discovered our room is where the cleaners congregate so it was a bit noisy. It was about 9.30am when we completely lost water. No shower, no tap water and no toilet water to flush with. My husband hadn't showered yet and check out was 11am (plus we wanted to get on the road) so we called reception to report the issue. We were told that they were doing maintenance on the air con and so we has lost water but that we would be notified once it was back on. We were very irritated that if this was maintenance why didn't they warn us! After about 10/15min we called again for an update and were told again to wait and that we would be called once it was back on. At this point the cleaner knocked on the door to hurry us out, so that they could start cleaning! (this was before the 11am check out time too). We called reception again (by this point the lady was becoming a bit rude) to see if we could shower in another room as we needed to get on the road to Salt Lake City but were told the water was out for the entire hotel and that it was a fault that they were not expecting, not maintenance. At this point we decided just to get on the road and we spoke to the front desk who wanted to offer some sort of compensation for the inconvenience and I left my contact details but I have received no contact from them whatsoever. I appreciate the water issue was not the hotels fault but I felt this was handled terribly with not even a 'sorry' so we wouldn't stay again.

"High School Rodeo"
Sherpa53081059327, 22 Avril 2024

This was very close and handy to the Sweetwater Event Center. Was disappointed that bar and restaurant were closed, but there are plenty of eating places nearby. It was clean and very friendly staff.

"Well maintained, classic Best Western "
amym_WHY, 11 Mars 2024

I've stayed at a few Best Westerns in Wyoming. This one was built in the 1960s, and once you've seen one built from this time, you'll start to recognize them other places. It's a well maintained older hotel. Since it is older, that means it has its quirks, but as long as you understand that then it's perfectly acceptable. The one night I stayed there, the staff was fabulous. The breakfast was fine and fairly standard for a hotel breakfast. I would certainly recommend this hotel.

"A wonderful stay!"
benmoore40, 24 Février 2024

A beautiful facility with a rich, fascinating, history. The attention to detail in the room design led to a sense of importance. If room detail is intentionally important, then I know there is intentionality in treating me right as a customer. And the staff certainly met that expectation. A very good experience!

"Very Impressed!"
Pachowicz, 30 Décembre 2023

Wow! We loved this stay. We received the special request we made upon reservation. The front desk person was knowledgeable and friendly. You could tell she took pride in the property. The room was wonderful and compliments to the thoughtfulness of management and staff thinking of the little things to make our stay comfortable. Complimentary snacks and water, an ink pen and pad, night lighting in the bathrooms. The room decor is over the top western matching the name of the hotel of "Outlaw Inn". Great job!

"Decent breakfast small bathroom"
ryderismoofoo, 21 Décembre 2023

Free breakfast was pretty good for being free. The coffee was surprisingly good. The room was average and the bathroom was surprisingly small. The AC did not work but really did not need it. I would stay here again

"Great stay"
JLow308, 15 Décembre 2023

Nice clean rooms and friendly staff. The breakfast was great with a good selection and was open at 6am on a Sunday morning which was great since most places don't open that early on weekends. Will stay again for sure.

"No working A/C in rooms as A/C had been turned off for the season"
Karen K, 11 Novembre 2023

I had made reservations for this hotel and ended up having to immediately check out. The room was at 75 degrees and the A/C was turned off for the season. Was very disappointed after driving 9 hours to get there. Luckily the refund processed right away.

"Very Pleasant Stop"
Robert H, 30 Octobre 2023

We enjoyed our stay at a clean, comfortable hotel. The cleanliness of the facility was apparent the moment we walked in. Our room was great, and breakfast was very well-done. Please note that this hotel has a unique layout. The rooms surround a large, empty banquet room. The banquet area had an odor of chlorine that probably came from the nearby pool. Fortunately, the guest room was free of the odor. Overall, a terrific hotel, and we'll stay again.

"Time Traveling"
Steve C, 30 Septembre 2023

Erica at the front desk was cheerful, friendly and helpful. She made our experience special by sharing the history of the hotel, which was fascinating. It has been beatifully maintained. Rooms were cormfortable and the breakfast was tasty and filling. The hotel itself took me back in time to the 60's and 70's road- tripping with my family. And this time my son was with me, making for another great memory.

"Great place to stay"
timandpeggy1975, 26 Septembre 2023

If you are looking for a good nights sleep, great service and a warm breakfast this is the place for you. Is it dated, yes, but it is suppose to be. From beamed ceilings to rustic decor you feel like you stepped back in time. With that said the customer service, hospitality, and the cleanliness of the of the rooms and public areas are surpass many "up to date hotels" Breakfast is standard continental style served with a smile. You will be glad you stopped.

"Needs updates"
furmanjoannl, 25 Septembre 2023

Hotel was ok. Needs some updates. Doors stuck in the room and it smelled musty. Be prepared to buy a fan. Food was the same everyday. Free water and coffee were provided. Don't stay on the ground floor

"Great customer service!"
Valerie P, 14 Septembre 2023

Great customer service! There was a mixup with a 3rd party booking site and Betty, the manager went above and beyond! She followed up, called the 3rd party booking company, followed up again until the issue was resolved. Best Western has a great employee! Thank you again!

"Full Breakfast & Clean Rooms"
Tourist195260, 29 Août 2023

I enjoyed staying at this hotel on 2 separate occasions within the past few weeks. They have a full breakfast, including hot food and keto-friendly options. Both times, they had cheese omelets, bacon & sausage. The first stay was an outside room. There was a slight issue with the lamp on the end table. I didn't notice until the next morning when we were packing to leave. I was sitting on the edge of the bed an when I stood up, the lamp flickered. I thought that was odd and I sat back down and stood up a few times and every time, it flickered. I forgot to mention this to the hotel! I hope it is not faulty wiring in the floor... or the room is haunted... idk, it is a historic hotel! The second stay was an inside room and it was a little larger and nicer than the outside room. It was handicap accessible, so that may be why it was larger. We didn't mean to book that type of room and didn't notice til after we turned the sheets down and unpacked. Then we saw the shower chair and grab bars in the bathroom. Make sure you read the full description when booking online. I recommend booking through the hotel's main website, not priceline or any of those 3rd party websites. They do have a rewards program and you can usually get the same rate or better than those discount websites. On our first stay here, we made the mistake of going through Priceline and accidentally booked for a date in the future instead of that same day. We had to deal with customer service to get the date switched and ended up paying more than we would have on the hotel's website. I still don't know if they really got the date switched or if we had to pay for an extra room because after that stay, we still kept getting reminders about the one that should have been cancelled! We called the hotel to confirm and they couldn't find the booking, but then we got an email again from Priceline after that date. It was a mess. The hotel can help you better if you make a mistake going through bestwestern.com

"Welcoming"
ccbrown5279, 21 Août 2023

The front desk staff was very welcoming and informative. They were dealing with a high volume of stays and accommodated us. They kept asking if there was anything they could do to make our stay better. Very excellent customer service.

"Management is great"
Guymakinmoney5544, 17 Août 2023

Hotel is great! It is an older hotel. Very well taken care of. Beds are great. rooms are very clean. Pool area is nice. Staff is amazing. I would recommend this hotel to anyone. It will be my choice from now on.

"Summer trip"
dutchbaroh, 16 Août 2023

We do summer trips to see our country. This year we are visiting several states. Wyoming to see the wild Mustangs. Colorado to visit family. Utah just to see Salt Lake. Idaho yo see the Rocky Mountains. Oregon just traveling thru.

"“ Historic Hotel”"
uniquegirl, 16 Août 2023

This is a really cool hotel. It is on the National Register of Historic Sites in Wyoming. It is a bit dated but still very nice. In its heyday, I am sure it was awesome. The room was clean, the staff were all very nice and the breakfast was good. I walked around the property and imagined what it probably would have been like before. So glad we chose to stay there.

"Very clean but dated"
Brian D, 14 Août 2023

Nice clean rooms but dated. Smell of smoke entering the room. Nice remodeled bathroom. Dark room due to it being on the interior. Smell of chlorine due to the pool being inside. Staff very polite and helpful. Typical free breakfast buffet.

"Excellent Place to Stay"
Roni H, 10 Août 2023

The room was clean and comfy. I loved the layout of the room and hotel. The staff was extremely friendly too!! The pool was outside our room, so if you are swimmers, it is very convenient. If you are gluten free, this continental breakfast had muffins and bagels to eat!!! It was a treat after days on the road and being limited on breakfast items. I highly recommend staying here!!

"Clean, Exceptional Staff, Accommodating,"
Kriste R, 10 Août 2023

We were exhausted from driving 13 hours straight. We pulled in and thought this place seemed dated. IT IS NOT! From the front desk to the rooms - it was like stepping into authentic western experience. The decor was awesome! Everything has been updated and absolutely sparkling clean. All staff were exceptional - so welcoming and accommodating! We ended up staying on our way back through a month later! Easy on and off interstate and tasty local restaurants nearby. Thank you for a great stay!

"Too expensive for what you get. Smoke and poor breakfast"
Quest13301638994, 07 Août 2023

This hotel was very old and did smell terrible from smoke. They really need to warn people so those of us with allergies don't have reactions. The bed was comfortable, it was fairly clean, breakfast was awful. I don't see how they can charge the rates they did on this hotel. I am very disappointed as we had decided to splurge and pay more cause the picture looked nice. Well I was vey wrong. I truly hope you think about adjusting your price to reflect the level of hotel that this is.

"Working trip."
eravenscr0ft, 06 Août 2023

Very nice motel I like that it is next to truck parking.And several choices for resterants. Clean rooms friendly staff. The outer appearance of the motel is clean and well maintained. Right next to a truck stop is very handy for me.

"Serviceable hotel with clean rooms and decent beds."
Brenda S, 01 Août 2023

We stopped here on a long road trip, mostly to have a clean place to lay our heads for the night. The hotel itself is a bit dated, but it's almost so dated that it's cool. Clearly built in the 60's, with an indoor atrium/pool area. The hotel is now non-smoking, but the smoke of years past has seeped into the walls and you can still smell it. The breakfast room is off the atrium & they had to have the AC blasting in order to combat the chlorine smell (that's what they told me, at least. I didn't smell the chlorine in the breakfast room - but I was sure glad I brought my hoodie!). Breakfast was good - the kids loved the pancake maker. The coffee was not great. The manager who checked us in was delightful and very friendly.

"DISGUSTING!!!"
Amanda R, 25 Juillet 2023

TOTAL DUMP!! DO NOT STAY HERE!! They refused to refund our money even though the place smelled of mold and there was water all over the bathroom floor! Do yourself a favor and choose a different hotel!!

"You need reservations for a road side motel?"
704duanec, 21 Juillet 2023

We were on the first day of our cross country trip and just wanted to stay somewhere. As a Best Western Rewards member we looked up this hotel. When the price came back at over $200 dollars for a Best Western that amazed me. Now, granted, I had just stayed at the Albuquerque Mariott in uptown Albuquerque earlier that month and it was less than $150 a night, so, yes, I was surprised. This meant I had a general idea of hotel prices. Either ways, I was tired and stayed. The hotel was ancient, as a professional that has done many environmental assessments, I could tell they had ripped the old asbestos out, not very well. The rooms faced in to the pool area and we could every scream and activity out at the pool. The breakfast was not on par and basically was frozen food put in a steamer. When you have to cut a cheese omelette with a knife, we just left. Now on the course of my trip back east I stayed at five more hotels. And, I was appalled at the price discrepancy between this hotel and some of the really nice hotels we stayed at. I wouldn't say it was Super Eight level, but it didn't even compare to the Holiday Inn Express' we stayed at and not even close to the Inn at Virginia Tech we spent the night in.

"Very disappointing "
yvonnek578, 16 Juillet 2023

The property is much older than we expected. Our room smelled like it was a smokers room at some point, the air-conditioning wasn't really adequate, the bathroom was small and like any older motor lodge has the metal railing rather than a closet, the sink, then a toilet and bathtub in a very small room. The carpet has ripples in it. When you step out of the room there is a heavy chlorine smell as the pool is in the middle of the atrium surrounded by the rooms. The restaurant is closed until further notice. It seems way overpriced for what you get.

"Cool hotel"
amandavonsydow, 16 Juillet 2023

Very cool friendly hotel. While some services are still not available they stay was wonderful. Staff is extremely helpful hotel is a cool historic hotel with western vibe in the rooms. Beds were comfortable and had places for the kids to let out some energy. Breakfast had sooo many options and all was tasty and they had boxes to take food if you didn't have time to eat there can I thought was a nice added feature. Would completely recommend

"Example of having no choice for a long road trip"
thomasb623, 14 Juillet 2023

The photos exaggerate what is the hotel today. Very dated and way overpriced. Breakfast was as basic as basic gets. Unfortunately not a lot of choice in the town. Receptionist had the personality of a wall. If I could have driven to the next point of the trip I would have and avoided this hotel.

"fine for an overnight"
KK0118, 14 Juillet 2023

We stayed here on our 2nd night from our Houston, TX to Jackson, WY trip. Hotel is set up different than any hotel I have ever stayed in. Rooms were quiet and clean. Bathroom could use a little updating, as the one at the Clayton, NM Best Western was better, as was the one in West Yellowstone, MT. They do have free breakfast but I did not partake. My partner said the breakfast in Clayton was better. I didn't go to the front desk for check-in or out so I don't know how the service was. We walked down to a restaurant called Thai Chef 9 that was good Thai food for dinner.

"Vintage Throwback"
F80DXmichaeld, 10 Février 2023

Don't hesitate to stay! This is a well-managed lovingly cared for property. They are still working to bring it back to full life (restaurant and bar yet to reopen) but it is a beautiful throwback to more simple travel times. It's easy to imagine all the fun that has been had here and more to come. The room was very clean and the breakfast bar was way better than comparable hotels. Oh yes, and the price can't be beat.

"Travel"
lilaa404, 12 Janvier 2023

The staff is very polite, laid-back, welcoming, right when you enter. The end is so spacious, well-kept, very clean and safe. Once you enter, it gives off such a relaxing atmosphere, especially the beautiful furniture, high ceilings the complementary breakfast tastes great & filling. Water pressure and heat especially during the winter time. Stay is perfect. Great reception great Wi-Fi fridge raider perfect temperature microwave workable furniture is sturdy very comfortable chairs desk and amenities are close by. A great little getaway for some R&R and to do some touring in such a historical town. If that be the case was such a pleasure to stay here can't wait to come back thank you Outlaw Inn!!

"Unprofessional Front Desk, Worst Customer Service"
H7137ADlindah, 06 Janvier 2023

Tori at the front desk was busy while roads were closed. When we checked in, she was not professional, frustrated and she had the worst customer service that I encountered at a hotel. Tori should not be at the front desk being that she has no customer service what so ever and rude!

"Comfortable hotel"
scubabug, 31 Décembre 2022

Nice, quint hotel. Clean and comfortable rooms. Nothing fancy here. It was extremely quiet. Full breakfast included. Friendly front office staff. They assisted us with finding restaurants to eat dinner. We would stay here again.

"Winter Travel"
Sightsee794100, 22 Décembre 2022

We had a very positive experience with this facility. We had a reservation then I-80 closed so we called to cancel at the last minute with no charge. Then I-80 re-opened and we called again to see if we could get our room back -- they were so understanding and nice, of course we could! Lovely decorated lobby and the room was clean and cozy. The breakfast was stellar! Dining room was very clean and organized, nice selection of items and the two servers, Brandy and Emily were gracious and helpful. One of the more comfortable experiences while traveling.

"I80 trip"
Martha L, 16 Décembre 2022

This was a great hotel. Betty greeted us as we entered and reviewed hotel amenities. The room was spacious , bed very comfortable and the best sheets ever. I had an omelet, bacon and milk. My husband had an omelet , bacon and juice and coffee. The Christmas decorations were beautiful

"Wont be back!!!"
Mike J, 16 Octobre 2022

This is the second time i have stayed here and wont come back. Tori at the front desk is rude, not professional and doesn't seem to care about the guest. I called several times to get a receipt and her response was I would have to call where i booked my reservation. She didn't try and help or guide me on where to go or how i booked it since its been a while that i booked my reservation. When i checked out with tori at the front desk, i can smell a hint of alcohol and this was twice now that i have noticed this. I will be calling BestWestern Corporate to report this. Thank you

"Terrible property and people "
Bnjw74, 08 Octobre 2022

Don't get online much or make reviews. Everyone should be aware this hotel is WAY OVERPRICED and are only offered $10 discount for military the lady who checked me in Betty/Betsy was ignorant rolled her eyes acting like checking me in was too much and pretty much rushed me out the door. Not sure if it was mold from the pool or the rotten food that was rock solid and frozen but terrible smell when you walk up to the doors. Breakfast attendants were polite. WILL NEVER STAY AGAIN

"Worst Customer Service/Drunk Front desk"
Jsyoj567, 03 Octobre 2022

Blonde lady that checked me out was rude. She did not seem to care what I was telling her about my experience during my stay. When talking to her, I could barely understand her. She smell like alcohol and seemed that she was drinking. BestWestern should not have this employee at the front desk especially the smell of alcohol. I will not stay here again

"Absolutely amazing !"
ashleytR8770VN, 03 Octobre 2022

Betty at the front desk was extremely sweet and truly cares for the guests. I'm driving across country and she helped me find a room just perfect for me. I give 10/10 . Will come stay again. I also adore the decor . It's so cute and charming

"Awesome layout"
Kweejee, 30 Septembre 2022

Even with the pool being colder than we prefer, the beds being harder than we prefer, and the room being lit up from light shining in all night, it's still my favorite place to stay in Wyoming when on I-80. The kids really enjoyed the pancake breakfast and closeness of the pool to the rooms.

"Older hotel but well maintained"
PhilC940, 20 Septembre 2022

This is an older style property but we had a king room on the second floor and it was roomy, well appointed with two occasional chairs, and immaculately clean. It does have ground-floor exterior rooms accessed from the parking lot but the interior is a split-level arrangement with several steps up or down. There was a large indoor pool and the staff was very accommodating and friendly. The breakfast was plentiful and very good. Pre-covid they had an onsite restaurant which they are trying to re-establish. It is a different experience from the newer styles of hotels but we found it both nostalgic and comfortable.

"Hotel is old and outdated"
sharleemert, 17 Septembre 2022

Hotel is so old and out dated we couldn't wait to leave. Staff was very friendly, but would not stay there again and feel like others should know how completed outdated this hotel is. Would've been great in 1970.

"Historic Landmark"
Paul F, 12 Septembre 2022

Built in the 1950s, this hotel has been designated a historic landmark. The curtains, bed spreads, and flooring are probably original. Allergy sufferers will also enjoy all the mold and mildew that come from the historic indoor pool! The friendly, unsympathetic front desk staff will be there to assist you as you wheeze and hack up a lung.

"Historic Outlaw Inn - nostalgia but modern and updated!!!"
215annaw, 11 Septembre 2022

The Outlaw Inn is a historic Best Western property. It is neat as a pin and it is like a blast from the past. It is historic so you get some nostalgia but the rooms are completely modernized and immaculate! Comfortable beds and pillows. Refrigerator and microwave in rooms. The restaurant and bar are temporarily closed due to staffing issues. Indoor heated pool. Free breakfast in the atrium. Special thanks to Tori for her friendly, professional customer service. Great vibes in this place!!!!

"Quick stop, second time here"
GoPlaces705703, 26 Août 2022

This is a cool venue, a historic venue Rooms are clean, staff was great Brandy at breakfast kept things stocked and had a lovely smile and quick with a good word Check it out, it's a bit old but adds to the cool factor Second time staying, hopefully restaurant and bar open next time we go that way

"Disgusting and Disappointing"
tmpnqn, 25 Août 2022

Reserved room because the hotel had restaurant and lounge. It was closed. Handicapped accessible room had either steps from the outside or a very long walk from the lobby.when we got to the room it had a putrid odor which we discovered was due to someone having a BM in the toilet and not flushing. Moved us to another room that was almost to small to get the wheelchair into and was almost impossible to get around in. The very WORST hotel experience EVER.

"Pricey but so worth it!"
rockinghwelding, 24 Août 2022

It was a wonderful stay. I travel for work. I am always in motels. This motel was top notch. I loved the breakfast. Beds were comfortable. Rooms were clean. Staff was very helpful and friendly. Coffee was good and hot.

"Outstanding hotel and Service"
V3614LVmarkb, 15 Août 2022

I recently had an issue with my travel schedule and I reached out to the GM Betty McVay and she solved my problem in a second! This is typical of the great service you can expect at the BW Outlaw Inn. I've stayed at this hotel before and it is sparkling clean and well maintained. Respectfully, Mark

"Not what it used to be!"
T3736AHjamesh, 06 Août 2022

I have stayed here several times, but probably not again. Rates have doubled. Restaurant is closed. Breakfast is practically nothing. Breakfast used to be off the menu in their restaurant. Not happy to see a foreign interest involved with this Inn, my experience over the past decades that this will be the end of a fine place to stay.

"Friendly Staff "
markhH5240MW, 05 Août 2022

I have stayed here a few times and I am always pleased with how well people are treated here. The front desk is always happy to see you and makes you comfortable. If you are nearby and need a good night sleep, you will be pleased too! Highly recommend it.

"Great Place to Stay in Rock Springs"
O2641VBstephanief, 01 Août 2022

When we arrived after a long day on the road, we were greeted by Betty at the front desk. She welcomed us and made us feel we were valued guests. Betty helped us with local restaurants and explained the details of our stay. Her complete and helpful welcome set the tone for our stay which was great. This is an older, but remodeled hotel. It has a western theme which is appropriate. Our room was clean and complete and comfortable. Breakfast had something for all tastes. This is a hotel I would book again.

"Older Property"
Traveller68845, 25 Juillet 2022

Older property. Clean and quiet though. No elevator which should probably be noted when booking. Breakfast was not the best, but survivable. A little difficult to find and would definitely be nice to have a light when exiting the property.

"Not worth the price."
jenwoodward81, 24 Juillet 2022

The place is old and bare.. restaurant is closed and the breakfast was a joke. Tiles falling out of walls and stale smell in room. The staff was nice. The price does not match the quality. The location is great if your looking for something right off the 80. I would not recommend this hotel

"Historic, Clean and Comfortable"
R9909MQmichaelb, 21 Juillet 2022

Enjoyed our stay. It's uniquely set up around an inner courtyard, but is very comfortable and quiet and clean. Perfect for an overnight stay. The hours of the pool were really good. We were on a road trip and picked the BW because of their pricing and reviews.

"Good price good room"
kiannahsmom, 02 Juillet 2022

I picked this hotel because prices are so this year and it had good reviews. There was a restaurant on site,but it's closed now. We were able to park in front of our room so that made unloading easy. The room was clean and had tv,fridge,microwave. It had the amenities, soap shampoo. Shower worked good. They have breakfast in the morning. We didn't stay for that. There's a taco time across the street, but if you google taco bell it will take you up to that and a Walmart, KFC Applebee's etc.

"very friendly and helpful employee, Betty"
susanlB552UP, 29 Juin 2022

Our experience when checking in with Betty was very friendly, helpful, and accommodating. We could not have asked for anything better. The room was nice and clean. The room was easy to access. We are sad that the restaurant was not open.

"Clean but make sure restaurant is open!"
Misty C, 27 Juin 2022

The room was clean a little pricey for what it is the blow dryer didn't work, for the price of the room I expected more!! The breakfast was good. The receptionist should have told us at check in the restaurant was CLOSED ! That was why we chose this motel!!

"One of a kind Historic, Meticulously Updated Property. STAY HERE!"
Cyndy D, 26 Juin 2022

Unexpected surprise! Lobby beautiful, with old western feel, but new understated elegance. Cowboys, truck drivers, business and families will feel good checking in. Covered pool area is immaculate with lots of tables to sit outside the rooms and enjoy "open space" for table games puzzles, reading, or watching kids play safely in the securely fenced pool. Rooms decorated pleasantly, modern, and with some beautiful vintage fabric covered pillows. Lots of outlets throughout, and phone charge connections at the nightstand. One of a kind in WY, and only ONE other building like this in the U.S. Read about the history, and enjoy this while in Rock Springs...other places are on "hotel row", this place is unique!!

"Was a good stay"
leerE1876UI, 24 Juin 2022

Receptionist was very polite and knowledgeable. Room was quite acceptable and had everything I needed for the stay. Location was close to Hwy. 80, easy on-off. Area has a lot of history. Was quite a drilling boom town not long ago.

"A nice place to rest"
leh792, 14 Juin 2022

Betty, at the front desk, provided us with exceptional customer service. She was kind, pleasant and very professional. The rooms were nicely appointed and the bed was very comfortable. The atmosphere at this property was very appropriate.

"Weary traveler"
debi632022, 14 Mai 2022

I was overall pleased with this Hotel. The only thing was I was traveling last min. family emergency and for a last min no budget trip it was a little pricey for me. But the beds were very comfortable and the room was clean.

"Never again for this hotel."
jayg9452022, 13 Mai 2022

We have stayed at several Best Western Hotels in the past. The Outlaw BW had decent stars when we looked it up. However, the condition of the hotel did not match our expectations. It smelled, (maybe because of the inside pool and age of the hotel) the internet did not work in the room, the AC/heater unit did not work (staff did warn us), the hot water took about 10 minutes to finally get warm. Finally, to top it off, the pajamas of a previous occupant were hanging on the bathroom door when we closed it to shower the next morning. Needless to say, we will not go back to this facility.

"Not Happy"
adrianhughes99, 04 Mai 2022

We always like to stay at Best Western locations because we have enjoyed the overall state of service, amenities, cleanliness and comfort. However, our recent stay at the Best Western Outlaw Inn has somewhat shattered our illusion about future stays with the hotel chain. Features advertised were definitely not honored, ie, restaurant, bar and swimming pool were all closed. Our stay was several weeks into the spring season.

"Can Not Say Enough Bad"
Destination594957, 03 Mai 2022

Can not say enough bad about this POS hotel. No ventilation or access to fresh air. Listened to man pissing in toilet and squeaking bed.Had to change room because of noises. Still no vent and bath was not clean. We did not use. Restaurant and bar closed.Coffee pot almost made one cup of coffee. We paid for a three star and got a zero star, apx $161.00 per night

"Horrible experience!"
1knotnot, 03 Mai 2022

One star because we were checked in early and staff did disclose the air conditioning system wasn't hooked up. The first room was clean and at first, not having air, wasn't an issue. There didn't appear to be anywhere in the room to plug in the coffee pot, except down next to the bed. Was going to deal with that. Everything was ok until later in the evening. The walls are thin and we kept listening to the guest in the next room using the restroom. No air conditioning, so couldn't muffle the sounds. Husband requested another room. We moved. It was ok. About 3:30 am we woke up, it was hot and stuffy. It was an inside room so we couldn't open the door for air. Decided to call it quits and leave. Trying to make coffee and that coffee pot wasn't working. Leaked everywhere and wouldn't finish brewing. Husband was going to take a shower but there was hair in the tub. So never mind. Leaving, got receipt. Down the road we discovered that we were charged about $30 more and we didn't get his military discount and he was expecting. Paid over $160.00 for this horrible experience. Probably the worst we've had. I don't recommend this hotel and if you do stay there, make sure the air conditioning is working and you check your receipt before you leave!

"Hot and tired"
P-Dub56, 01 Mai 2022

We arrived and weren't told until after we checked in that the AC wasn't turned on yet. It was hot in our room the entire time, 78-80 degrees. When we went to breakfast the next morning there were 4 pieces of cold, dried up sausage with people milling around looking for something edible. The microwave pancake maker was a mess. The person assigned to help with breakfast did nothing to help.

"Friendly, informative staff"
Pooey2Winter, 01 Mai 2022

Want to give a shout out to Devin who was manning the check desk. So friendly, helpful and informative. Made us feel very welcome. Also, the Outlaw Motel is pretty nice!! Room was clean and comfy. Pretty nice for an older building. Would for sure stay there again. Great job, Devin. Thanks

"Looks to be on the verge of not being a Best Western anymore!"
Rust-E-Junque, 28 Avril 2022

Got a room , gal told my wife it was about the last in town , and not to mess with the thermostat! Were probably 7 or 8 cars in the lot at 4:30 when we left - I told my wife "screw that" and set the thermostat to cool and 68 degrees - It was 72 when we went into the room , after finding some dinner , it was 77 , went up to 78 degrees , I suspect they are choosing not to turn the AC on - Signs advertised on site restaurant and bar , neither of which were open - Sign said they were indefinitely closed .. Never got any cool air out of the vent , so turned it back off , when we left early in the morning , it was still sitting at 72 degrees ... It was a nice hotel , once ..

"Amazing front desk service!"
Kitterdoodle, 23 Avril 2022

This was our first stay at the Outlaw Inn. The front desk and customer service are excellent. Tori was patient, polite and professional in helping me find the best accommodations to meet our needs. The entire staff was great. The room was clean and serviceable. In all honesty however, we felt that the room rate was a bit high. Still- when in this area we would come back.

"Pool was freezing and dirty, room was dingy, old, and cold"
ikkinin80, 17 Avril 2022

I called ahead of booking to be sure the pool was open and indoor. We needed to get the kids to a pool after a long drive, I wanted to be sure the pool wasn't closed, broken, or outdoor as it was 11 degrees outside. Alex at the desk told me the pool was open and indoor and I asked if we could check in right away to go swimming. They said yes. I booked online (non-refundable) and drove immediately over to the hotel from a restaurant in town. The room was freezing, 55 degrees. We turned on the heater which was off and changed right into swimsuits and went to the pool as the room needed to warm up. The pool area was indoor, but in an area that was not insulated and was not heated so was very cold. The water in the pool was full of floaties and was FREEZING! It was ice cold and not heated at all. We were there less than 30 minutes before I was trying to check out and get my money back. The room was not provided as it was described to us, the pool was not swimmable. Alex was polite but refused to give us anything back on our rate. We went to Holiday Inn Express and had a perfect stay in with there cleaner room, warm and cozy, updated fixtures and linens, and most importantly a wonderful pool that was warm and clean.

"Does not meet expectations"
skuzman, 31 Mars 2022

Older hotel. Restaurant and bar not open. Breakfast was dismal. They double booked us and I have to fi the problem in order to get my points returned. . No internet. Weirdly set up with roomes facing the indoor pool. Noisy because they put us by the entrance door in the back.

"Peaceful Clean Travel Destination"
G1553UQtomh, 29 Mars 2022

After long drives through Wyoming this is one destination to put on your list. A hidden comfort stop is quite, clean, comfortable beds and a great indoor pole. There is also available a nice gym room if your up to it. Staff provides a friendly comfortable welcome and is informative of the amenities. Experienced the staff asking if I needed anything as they walked by, professional touch. Nice restaruants close by, easy off and on from Highway . Continental Breakfast with hot coffee an interesting pancake making machine, makes fresh pancakes to order.

"Historic hotel with all the modern amenities"
Joisey46, 22 Mars 2022

This hotel was recognized by the National Park Service as a National Historic Place. It is very unique with the mid century modern architecture. This designation is not easy to acquire. Even though it was a historic hotel, it had all the modern conveniences. Our room was clean, with plenty of electrical outlets, flat screen TV and mini-fridge. The water pressure in the shower was great, as well as the amount of hot water, something often lacking in older hotels we have stayed in. There was a great Mexican restaurant right across the street and the hotel is right off I-80.

"Very clean and quiet"
W757VFmaryh, 21 Mars 2022

This is an older property, but is well maintained and very clean. Betty at the front desk was very friendly and efficient. It was also very quiet. The only complaint we had was with the wifi, it was so bad that we couldn't stream a movie.

"Friendly staff, great location and OMG clean!"
144debbiel, 19 Mars 2022

After 13 hours in the car and not having a place to stay we found this hotel on our route search, conveniently located off of I-80. I am so glad we did because it is a gem. We were greeted by Amanda who was so kind and friendly. Much needed after the typical road ragers you find on the Highway. Got to our room, and they may seem outdated but , I don't know why, it just made me feel happy. The western decor is just too cute and the bed was so comfortable I slept without waking up once. Very quiet and so CLEAN. The hotel is very unique and I love it. There was a lot of food for breakfast along with a grab and go option and the coffee was really good. I hope they don't change a thing because I look forward to our next trip back this way. Thanks again for making us feel at home, albeit 1200 miles away.

"Started out alone but found friends along the way."
FatCoon, 08 Mars 2022

I was super anxious pulling up to Rock Springs alone. To make things even more strange, I had an unpleasant experience at my usual hotel in RS. Decided to give Best Western a shot instead. Although I'm very shy, Tully and Morgan instantly welcomed me and became my new friends. I like this hotel and I, a lone woman, feel safe here.

"Family owned quality on I80"
mshaffe7, 23 Février 2022

The owner was friendly and helpful, a clean well maintained facility, restaurant, bar, and swimming pool. He even saved us over online booking, and signed us up for best Western rewards as we travel for work frequently. If you want Old Western hospitality and a wonderful historic yet modern stay don't look anywhere else. Trust us our family owns and operates multiple hotels, meets our exacting standards. Safe and quiet area.

"Overcharged"
Dave S, 14 Janvier 2022

We were stuck in Rock Springs due to road closure and the Manager used that as an excuse to charge us twice the normal rate. Said it was "Supply and demand". Also, HVAC was not working and room was hot, and there was very little for breakfast.

"One of the best places"
R1388SRmelissak, 12 Décembre 2021

My family and I where trying to travel to Iowa from California. They closed I 80 east due to weather and we couldn't get through. My husband had been driving and we had both been up for over 24 hours. We pulled in and asked for a room. The night worker said check in wasn't until 11 am but she would talk with the front desk manager when she got there in a cpl hours. Betty was so nice she called me and let us check in early so we could get some good sleep and not be in our car. The hotel was clean, staff so friendly, the room was perfect and clean. If you are ever through here or just want to visit. Please stay here.

"Betty turned a tough experience in an enjoyable stay"
David H, 11 Décembre 2021

We could NOT have had a better experience! We unexpectedly got stuck for the night due to a freeway closure and Betty at the front desk couldn't have been more friendly and accommodating. She was able to get us checked in early at 8am so we could rest after a long day in the car, and should was so pleasant and we had a great conversation while we waited for our room keys. We'd DEFINITELY stay here if we're in the area again!

"An amazing experience for the right price"
Number1Reviewer, 21 Novembre 2021

We were on the last leg of our cross country trip and we were getting tired. I'm a diamond select member and they treated me as such. We got a great rate and they thanked us for our loyalty. The room itself was clean and the bed was comfortable. All of the staff members were friendly and willing to help. The food options in Rock Springs are scattered about. The hotel is off I-80 at Exit 104, but the bulk of the good food choices are 2 exits west at Exit 102. We would definitely stay here again

"Best Western"
ace2265, 18 Novembre 2021

Betty at the front desk was very knowledgeable and efficient. She is very friendly and gave good service to us. The room was clean and comfortable. We always stay here when traveling thru the state. The staff was nice and provided good service.

"last minute stop"
OnAir310954, 16 Novembre 2021

All good. Room located conveniently to parking. Quiet corner. Reception hostess was extremely helpful with rates and meeting our needs. Breakfast marginal but available as variety and continental. Thanks!

"Great time at the Outlaw. "
toservegod, 06 Novembre 2021

The rooms were clean and didn't have any smells of smoke. The pool was great and right outside our door. The staff was friendly and courteous. They had their usual breakfast and had a fast to go option as well. Easy access off of the main interstate hwy.

"Good Place to Stay"
Pat M, 04 Novembre 2021

I picked the hotel because it is a Best Western and I have never had a bad experience at this chain. I also like very much that it was no smoking and no pets. That's why I chose this particular hotel over others, The motel is very nice, good decor and our room was very clean. I felt comfortable there.

"Wonderful staff and Service"
18hilarya, 03 Novembre 2021

Betty at the front desk was very kind and courteous! Booked online for last minute room and wasn't sure what to expect...was definitely worth the stay. Although the attached restaurant was closed and some things changed due to...well ...covid it was a great stay. Highly recommend.

"Quiet, clean, friendly!"
mussy89, 24 Octobre 2021

We stopped in for one night on our road trip from Kansas City to Seattle. This place was the cleanest and quietest place we've stayed so far. The customer service was top notch, it was great! The guy working the check in counter was super friendly. I can't say enough how clean the room was, I wish I had taken pictures to share. It was also a nice quiet place to be. We got the much needed rest! I would definitely recommend this place for both family and business travel.

"A very nice place to stay"
Mark K, 11 Octobre 2021

After a long drive it was nice to stay in a nice hotel. It was clean and quiet. The breakfast was nice in that someone was there to administer the food! This keep the breakfast bar neat and clean! This was the first time we had seen this in our 2 week trip.

"The Outlaw Inn"
Kevbo21, 04 Octobre 2021

What a great hotel to stay at! Made my business trips while traveling very enjoyable and less stressful by offering a quality hotel I know I will enjoy. Very clean rooms and great friendly staff. I would definitely stay here again

"Great hotel !!"
Cheri W, 22 Septembre 2021

This hotel is very clean, quiet and a great location (right off the freeway ) !! The rooms are very easy to access if you have lots of luggage to take in . We left before the breakfast was served so we were able to get a grab & go bag at the front desk !

"Clean, safe and quiet!!!"
dalveb15, 20 Septembre 2021

Very tired, ready for a shower, relaxation and rest!! All of the above was accomplished and you could tell it was clean by touching the counters and pulling back the covers!! It smelled good not like a coverup of some hotels!! Thank you!! Will look for you again next time I travel!!

"Great Looking Western Theme Hotel"
ETeal, 20 Septembre 2021

We stayed at the BW Outlaw Inn on our way back from our vacation to Oregon. We arrived late at night, after midnight, but our clerk was on duty and welcomed us and got us our room quickly. Parking was close by our room entrance with only 5 or 6 steps to get to our room. We were on the first floor on the interior, opening up on a common room that must be used for wedding receptions (large area with chairs stacked up). The room was great. Super comfortable beds and lots of room. Bathroom was clean, however there was a used towel left hanging on the back of the door (eeewww!). Fridge worked great. We didn't try the microwave or coffee maker. Ice machine worked fine. The pool looked great - it is located indoors in the large interior area. There were people in swimming in the morning. AC didn't work. No temperature control. Management says that their system is all or none and we were traveling when nighttime temps were in the 50s. So AC was off. But our room was 75 degrees with no exterior window to open. We were awakened by the next door room being vacuumed at 8am by what sounded like a chainsaw. Very loud. But we were getting up anyway. Breakfast was OK. Fruit cups, microwave breakfast burritos which were good, a pancake machine, and other items. Coffee wasn't good, and they didn't have our favorite sweetener Equal. So a very nice hotel, great style on the National Register of Historic Places. Service was great, but a few minor issues.

"WOW Unique property!!"
765kaylynnw, 02 Septembre 2021

This property is on the National Register of Historic Places. It's amazing. We were on a 2 week road trip and this is the best place we stayed by far! We stayed in the king suite with 2 bathrooms. I can honestly say it's the cleanest room I've ever stayed in. It was so comfortable, we ordered takeout and stayed up all night watching movies in the spacious seating area. The hotel was built in the 60's but everything was like brand new. From the furniture to the fixtures, the attention to detail made me feel like I had been transported in time. Devin and the staff were wonderful. It's obvious that they love this property and take great care of it. Can't wait to visit again. Thank you to Devin and his team.

"Stuck in Rock Springs"
Meander815344, 26 Août 2021

My husband and I broke down in Rock Springs Wy and ended up at the Best Western Outlaw Inn. We did not know how long we would be there and they provided great accommodations and service during our stay. They worked with us on the rate and check out date. We are so appreciative. Our first night was spent at a different hotel in Rock Springs and the Outlaw Inn was definitely a better choice. They are the best hotel in Rock Springs.

"Nice and clean"
Passport572535, 24 Août 2021

This hotel was was a nice stop over for the evening. We were greeted by Betty and she was pleasant and informative. The room was both clean and quiet. We rested nicely. We enjoyed the grab and go breakfast, it was one of the better grab and go breakfasts we have had at a hotel. I would definitely stay here again.

"Amazing Stay"
596gaelh, 23 Août 2021

This is one of the best hotels that I have stayed at. The front desk manager Betty was so sweet and friendly. It felt like I was talking to a friend. The room was great. Comfortable beds, the interior was pretty and everything worked. If you are visiting Rock Springs, choose here. You will not regret it.

"Stayed here on my way to Sturgis and the way home"
C4498JYpaulp, 13 Août 2021

Wonderful hotel in Rock Springs. The staff is very friendly and helpful, especially Betty. The hotel was booked and an additional friend wound up staying with us. Asked for an additional room, bet there was none. I asked we I could get a cot for my friend and Betty made arrangements for us to have one. Thank you for being so helpful. On my way up one of the Staff recommended a wonderful restaurant "Santa Fe" accross the highway. It was amazing.

"Stay in a Bit of History"
ElParaguayo, 13 Août 2021

The Outlaw Inn is on the National Register of Historic Hotels due to its design and the reasons it was built, and it retains the charm it had the day it opened. The rooms are very comfortable, the staff friendly and helpful, and the site convenient to I-80, and all at a very reasonable rate. If you come to Rock Springs, or if you are just passing through, this is the perfect place to say!

"Amazing Staff"
Elizabeth C, 09 Août 2021

This stay was great for what we needed, a quick stop on our roundtrip back to Iowa. I was extremely impressed by the front desk clerk Betty! She was so helpful, professional and polite. The room was clean and the only complaint I had was the AC didn't seem to run consistently. Overall a great stay.

"Just passing through"
Steven M, 31 Juillet 2021

I look for Best Westerns to stay at. This one seemed to be far below the normal BW standard. The A/C unit was so old and noisy I had to turn it off to be able to sleep. The noise transfer between rooms was bad as I could hear the TV in the next room. It was raining out and I was in the oldest section of the hotel and the rain on the roof was noisy.

"Outlaw Memories"
Elaine B, 30 Juillet 2021

The Outlaw Inn is located in a quiet area of Rock Springs, Wy. The staff is friendly, helpful and demonstrates the western hospitality you'd expect. The Outlaw is a well known business in Rock Springs that has maintained high standards since it was built many years ago. The updated renovations have helped the facility remain modern within the western theme designed when it was built.

"Rooms ok. Pool is not clean."
B8968XBaaa, 20 Juillet 2021

Rooms are clean and nicer than expected when looking at outside. Semi updated which was good. Rates a little high for what it is. Indoor pool was something we were excited about but could not swim in it because there is green algae all over the walls and bottom of the pool. Too nasty to swim in.

"Don't stay here if you expect a restaurant"
estellebrunner, 19 Juillet 2021

This hotel advertised that there is a restaurant/ bar available. However, when my husband and I arrived the restaurant was not open. It has not been open in over a year. The front desk clerk said the only place that is stated is on their Facebook page, not their website. We were very unhappy. After driving all day we did not want to drive to a restaurant when there was supposed to be one at the hotel. The room we were in also had a faint smoke smell. The swimming pool looked like it hadn't been cleaned in ages. It was green.

"Old & weird"
annmsh2014, 17 Juillet 2021

Very outdated. The room had no window to outside, just a window that faced the indoor pool. Not very soundproof. Lots of different in the room itself also. Restaurant closed. No automatic doors, which created a challenge with getting luggage in and out. Very disappointed. Will not stay here again.

"Clean and comfortable"
Voyager46105036710, 11 Juillet 2021

The rooms were clean, and very comfortable, and the staff was amazing. They went over and beyond to make our stay comfortable. I highly recommend this hotel for anyone visiting here. Over all I had a very welcoming experience, and the amenities were great.

"Historic 1966 Era completely Remodeled great architecture"
kurts781, 10 Juillet 2021

We were so happy we stayed here. Although it was built in 1966, it is a great example of 1966 modern architecture. The place has been totally renovated and the room was very clean and neat with nice touches. The staff were delightful to work with, especially Betty, who went out of her way to do some special things for us.

"One of the Better Hotels"
TravelirCPJ, 08 Juillet 2021

We came through for the night and we're very impressed at the level of service and the cleanliness of the hotel. Betty was our concierge and she made us feel like we really mattered. This place holds bittersweet memories for me as I came through with my parents when I was seven and again when I was sixteen. This place will be our stopping point each time we travel through.

"Friendly Staff, Classic Best Western"
Lbrazell12, 06 Juillet 2021

We stayed at this hotel on our way up to Jackson and had a great stay. Betty was incredibly helpful and friendly! The room was clean and comfortable. There are multiple options for rooms, including adjoining rooms, interior facing, and exterior facing. It was too bad that the bar was closed but they did have some basic grab and go breakfast food, which was appreciated!

"Great visit!"
npeppers, 06 Juillet 2021

Outlaw Inn had a cute western theme going on. The room was very clean and the bedding comfortable. We loved the unique touches throughout the room. The kids enjoyed swimming in the pool! The grab -n- go breakfast was simple but nice to pick up and have as we headed out for the day. Would definitely encourage anyone looking for a simple, yet friendly and clean place to stay!

"Good Hotel"
Snb921234, 30 Juin 2021

I have stayed at other hotels while traveling through Wyoming and I liked this one. It is an older hotel, but has been maintained well. It had a western decor. They check in was easy and they even had my name on the board to welcome me. The rooms were clean, quiet, and comfortable. The pool area is also nice.

"not impressed"
richard m, 30 Juin 2021

This is a marginally maintained, old facility. The advertised elevator was a handicap lift that was not operational. The restaurant was closed as was the bar. The listing stated that this was a drive up to the rooms, expected ground level room access only to find that access to rooms required 8 steps up or 8 steps down, not fa real problem unless you are handicapped. The rooms were glass fronted which meant that you had to close the blinds unless you wanted to have everyone looking into you room. The ventalation was lacking and the room had a strange odor.. Would not recomend or stay there again

"JRK"
Jrkolsin, 28 Juin 2021

Great place to stay. Betty was very helpful getting us checked in. She suggested a great restaurant nearby, since their's hasn't opened yet since Covid. Room was very clean and comfortable. Highly recommend!

"Poor customer service"
C813XSkathyk, 28 Juin 2021

The room was fine and clean, but had an unfortunate experience with customer service. I had to go to Rock Springs as my daughter was in the hospital after losing their baby. I had her other children and also had a phone charging cable, but no wall plug in as I thought there would be a USB port in the room. There was not. I called the front desk as my phone was almost dead and asked if they had one I could use. I told her I would leave my driver's license or credit card or anything and she said “sorry, we can't help you”. I asked even if there was something in lost and found and explained my situation and was told again, “no, we can't help you”. Very disappointing and hurtful not to receive any help.

"Excellent Hotel"
dixiehaynes, 27 Juin 2021

The Best Western Outlaw Inn is a wonderful place to stay ! It has a very clean and inviting atmosphere ! A warm place to stay for weary travelers !! Our front desk clerk ( Betty ) was super nice and very informative on places to eat and visit while we were in town ! I highly recommend this Inn !!!

"very nice"
patsy1616, 24 Juin 2021

this historic hotel, has a lot of good qualities starting with the front desk, betty was very helpful , polite, and full of information on the area. the rooms were very clean, neat, and welcoming with water a bag of treats, microwave and fridge which was not very cold. the staff was freindly . I would stay here again…

"Excellent hotel. Betty on the staff is a super star."
310timk, 22 Juin 2021

Very clean. Comfortable rooms. Attentive staff. Betty checked us in and was very helpful in the process. Parking was easy and close to the interstate. We weren't able to eat at the restaurant but we ate at a nearby restaurant. I felt comfortable and safe. Would definitely stay there again.

"Hard times have befallen the Outlaw"
Philip C, 21 Juin 2021

We had a great experience when we stayed here a few years ago. This time, the beauty of the once state of the art motel has faded. A haggard manager checked us in complaining about 14 hour days. We were willing to pay $20 or $30 more for BW because of the excellent full service breakfast included. Unfortunately, the restaurant has closed. It was probably the best in Rock Springs. Our key card reader kept crapping out. I had keys replaced several times, then gave up. Breakfast was a miserable microwave burrito. The room was clean enough. The price has remained but the services have been reduced.

"Clean and friendly but needs a makeover."
903annl, 20 Juin 2021

Nice Best Western. Greeted by friendly staff. Room was clean and bed comfy. Odd set up. You walk through a conference area and the rooms are surrounding the indoor pool. The place needs an updated makeover. A group of people were hanging out in the pool area and it easy to hear them and they were quite loud. Wasn't sure if the motel had quiet times.

"Nice place to stay"
Colette9206, 20 Juin 2021

We stayed 2 nights while visiting family and exploring different parts of Wyoming. Betty was friendly and professional and made our check-in process quick and painless. I love that our room was close to an exterior door and that we could park right outside. The room was clean and comfortable and although the hotel restaurant is closed, there were plenty of dining options nearby. The hotel also shares a parking lot with a large gas station, which was super convenient. We enjoyed our stay and would consider returning of we are ever in the area again.

"Lovely, clean historic hotel"
Deb G, 14 Juin 2021

We were warmly greeted at the desk by Betty who was extremely friendly, helpful, and funny. The room was comfortable with big comfy beds. It was a shame that the COVID restrictions still have to be in place as I bet this hotel is even better when everything is open. We look forward to visiting again.

"Very disappointed"
thornton32704, 11 Juin 2021

I was very disappointed when walking into our room. The reviews showed the hotel was updated but apparently not all of it. The room was very small, you could hardly turn around in the bathroom. The toilet seat was too small for the toilet and crooked. The shower head was coming out of the wall. Also, was very difficult for my 6'3” son to shower under a 5'3” shower head. The furniture was dated and too large for the room. We could hear the guest above us fighting at midnight. They don't accept cash either.

"Tiny old rooms and freezing pool!"
Rylese, 10 Juin 2021

The good: The staff is incredible and will do whatever it takes to make things right. Betsy and the manager went out of their way to make our stay the best it could be. The kids love the concept of the pool right in the middle! The rooms were clean. Even with the staffing issues of our time, they're doing great adapting! The complementary water and treats in the room was an incredibly kind gesture. The rooms have a good sized fridge, microwave and coffee maker. The not so good: It's HOT in the summer. The atrium area felt like a sauna. And the rooms never cooled down. Our first room never got below 76° so we moved to another that was cooler but even it never got below 72°. The pool is freezing. And not very clean. With mildew/mold growing around it. The hotel rooms and hallways are very short. As a tall family, we felt like we were in a doll house. My son even commented that he thought the toilet was the size of the ones for the kindergartners at school. The water in the shower doesn't drain / drains veeeery slowly. It's just a very old building. In retrospect, we wish we would have chosen a newer hotel in town.

"Enjoyed our night here "
bevreally, 07 Juin 2021

Devon and the staff were all very friendly and accommodating. Pool was a good relaxing temperature and atmosphere. Rooms were quiet aside from in 228 there is a loud hum in the bathroom. Otherwise great experience. We hope to visit again...

"Motel stay"
kimzhd, 07 Juin 2021

This was our 3rd time staying at the Outlaw Inn It's a nice hotel Very helpful staff. We had had some problems on our trip and had to change our reservations 2 different times. They worked with us to make it happen Devin was very helpful. Thank you Easy to get to right off I-80 Would stay there again

"Cool place with awesome by Devin"
A6571GOaarons, 30 Mai 2021

Devin was super helpful. Seems like a really cool place. Definitely different from your regular hotel. They have hotel rooms that open in to the pool and reception area and motel like rooms that open to the parking lot.

"Customer Service"
lynnzeyl2021, 30 Mai 2021

Devin was so friendly and helpful at check in!! The hotel was very clean and unique. If I am ever in the area this would be my first choice for a hotel. Hoping to come back to the area very soon to visit.

"Great Place to Stay for Business or Pleasure"
800carlav, 30 Mai 2021

At the end of a very long day driving, my elderly Father and I stayed at this hotel. The staff were amazing! Betty was extremely helpful and worked hard to get us settled into our rooms. I would highly recommend this hotel whether you are passing through or planning on visiting some of the local sights. (Although guests weren't required to wear masks - the staff wore them at all times.)

"Overpriced"
arniegtr, 27 Mai 2021

Very overpriced for nothing more than a standard motel room. This was during a 3 week cross country trip and this was the most expensive room of the entire trip. I had rooms in much nicer hotels that were less than half the price of this one.

"Always a nice Get-Away"
Scenic05791534527, 25 Mai 2021

The Outlaw Inn never lets us down. They go beyond the required in providing service with a smile and a welcoming attitude. Looking forward to the Lounge and Restaurant reopening after Covid19 restrictions are lifted.

"Good “Best Western” Quality along an Interstate "
RodneyJL, 21 Mai 2021

The BW Outlaw Inn is a good choice for the busy cross country traveler. I am a BW rewards member so I do seek them out for their consistency. The location was true to type. Pros: near the interstate with lots of food/fuel options; decent linens and sheets; seemed very clean; plenty of parking; solid WiFi; nice complementary water/snack gift; pleasant staff interaction with front desk and breakfast staff. Cons: price seemed a bit high for location and quality (maybe this is the rebound effect from pandemic); door/window open directly onto the parking lot and busy highway (a bit noisy). You can certainly finder less expensive lodging in Rock Springs, but for convenience, service, and room quality it is a good Best Western labeled hotel.

"Great room at BW Outlaw Inn"
tenacity12021, 21 Mai 2021

Stopped in Rock Springs, MT while taking a road trip with a family member who is disabled and requires the use of a service animal. The staff was friendly, helpful and respectful of our needs and we had a wonderful stay.

"We love this place"
Thom Y, 08 Mai 2021

In the sea of cookie cutter inns across I80 this place an island. The building is not typical but the design of very interesting. The rooms are small but well decorated, perfect bed, great pillows..In non covid times the restaurant provides a wholesome dinner. Easy access to the Interstate and several options nearby by to top off the tank. I do not know the history of the building but it was definitely made to be unique. Upon check out you can load up on good coffee and a bag of morning snacks is free. Fruit, muffin, juice, granola bar. Enough to get you down the road to you lunch stop.

"Friendly Staff"
Bob19512014, 06 Mai 2021

Heading to Rocky Mountain National Park we stopped here for a night. Huge motel that was almost deserted. We were told it would pick up soon as the weather changed. Nice morning staff. Big room. Comfy bed. Could use more electric outlets in the room. Sad that there was no microwave in the room.

"A wonderful welcome in Rock Springs"
lauriehQ3620XQ, 06 Mai 2021

After a very long day of driving, I was exhausted as I checked into the Rock Springs Best Western. Betty was wonderful! Super nice, helpful, and welcoming. I certainly plan on staying again next time I'm in this part of Wyoming.

"Book on line or pay the price!"
solmaryrose, 09 Avril 2021

I checked in and asked if I needed to go online to get the best available rate. Was told he could give it to me. Found out when I got to my room I paid $50 which was 50% higher for one nights lodging in the same room. Called the front desk hoping for an adjustment to no avail and was actually scolded by an angry defensive man. Also there is no restaurant or bar like the billboards boast. Basically could have got the same at motel six.

"Even better than I remembered! "
BadurekL, 26 Mars 2021

I had the opportunity to stay here once before and remembered both the hotel and restaurant as excellent! What a delight to find it even better now! The room, beds and shower can't be beat!! Lots of comfort and hot water! The staff is welcoming, considerate and helpful! Definitely recommend a visit!!

"Well Updated Rooms"
DJB25, 25 Mars 2021

The hotel was built in 1965. But the rooms are well updated. Furniture is new, beds are new and comfortable, carpet is clean, bathrooms are small but also updated. Spacious public areas well suited for receptions, etc. restaurant has an excellent reputation but currently closed due to COVID precautions. The southwestern restaurant across the street is very good. Room was very, very clean. The proprietor called us in our room to ensure everything was okay and if the room was clean to our expectations. All in all, we had a great experience.

"They take care of you!"
LizBois, 15 Février 2021

My husband and I had to go to Rock Springs for a family emergency. We had stayed at the Outlaw Inn once before. I was going to book online but then decided to call the hotel directly. It was the night before we were to travel and I just wanted to make sure they had a room for us. I spoke with Devin and he helped me book the same room we stayed in before. He gave us the rate that was available on the booking sites. We arrived after a 12 hr drive and Devin was there to check us in. He let us know all the Covid precautions and we were off to our room. There was a fridge, coffee maker, tv and super comfy bed. Everything we needed fir our stay. My husband was stoked on the super hot water in the shower!!!! The staff was fantastic! Every one of them was helpful and kind. Devin and Tully at the front desk helped with every need we had. And each morning when I went to get our breakfast bags I had a fantastic conversation with the gentleman who was there to hand them out. (I'm sorry I can not remember his name but he was fun to chat with!) If we ever have to go back to Rick Springs we will definitely stay at the Outlaw! Thanks to everyone there for making a hard trip a little bit easier.

"Great Staff"
IHateWritingReviews9, 01 Janvier 2021

I stayed at the Outlaw Inn back in September 2020. The hotel room decor was average and was a bit muggy. It had all the modern things (fridge, TV, WiFi, etc) that you'd expect. The only reason I am bothering to write this review is because of the staff. Specifically, Merary. After 2 days of driving cross country, Merary instantly warm the hearts of weary travelers. I remember her being very efficient and accommodating. Happy New Year to you Merary and the rest of the staff!

"Don't recommend this hotel"
olivianjhj, 09 Décembre 2020

I wouldn't recommend this hotel. If you do book it, don't book directly through the hotels website. Book through expedia or booking.com and you will save $50. The breakfast was terrible and I was disappointed. I showed up 30 minutes before breakfast ended, and it was already put away. I had to ask someone where it was - they pulled out two bags from behind the kitchen and coffee out of the fridge. There are no coffee machines in the room which is annoying. Breakfast was very sugary - unhealthy packaged yogurt Chex mix and a granola bar that wasn't even granola... it was straight brown sugar. The hotel was okay. Seemed outdated and very minimal. Drive an extra hour and a half and stay in park city for 1/2 the price!

"Lovely place and service"
annavM3182IQ, 03 Décembre 2020

My room is very nice love the decor, and the man at the front desk was very kind. Convenient location by the highway and gas stations. The pool area looks very nice as well although I didn't use it. Every thing seems clean and safe.

"Nice decor and staff"
RestlessTraveler55, 26 Novembre 2020

I would like to go back when restaurant is open. Pool felt warm but I didn't use. Fitness room was good also but I only looked at it. I liked all the western touches throughout. Convenient location and comfortable.

"Nice Clean Place"
Z6371JYnoram, 17 Novembre 2020

The building is older style, but the room we had (#348) was nicely redecorated (November 2020). The restaurant was closed due to Covid, but they have stripped it all out and are completely replacing the restaurant. Can't wait to see it when it's done! We had cheese and crackers with us, so we didn't have to worry about finding food, but there are several restaurants close by. The bed was very comfortable and the TV was nice - and they had Directv so we had a channel guide!

"Ugh"
eodmac, 04 Novembre 2020

The prices don't match the best western app. I was having troubles with the best western app all day and couldn't get it to book a room. I was told they would not match their online prices. Construction was going on for the restaurant well beyond my bedtime and it was loud so I was u able to get a good nights sleep.

"OK lodging...."
Kay H, 26 Octobre 2020

We stayed here in September on our way to the Grand Tetons. I'm not sure we will stay here again. Our room never really cooled off so we didn't sleep well due to our room being too warm. And, where was the microwave? I thought all hotel rooms had microwaves now, but not here. On the plus side, the young lady at the front desk was very nice an helpful. The room was clean and beds were comfortable.

"Great little hotel"
E319PPangelal, 12 Octobre 2020

Clean, sanitized, friendly staff. Pool, restaurant, bar closed due to COVID but several local restaurants deliver through Doordash. Check in was quick (thanks Betty!), parking easy. Clean room, good beds, good A/C.

"Unique special historical property"
Debbie C, 10 Octobre 2020

We enjoyed a Friday night in a beautifully appointed oversized room which featured a very comfy king-sized bed and a sofa hide-a-bed in the living room/desk area. We appreciated use of the mini-fridge, microwave and coffee pot, as well as the luxury of TWO bathrooms, with very clean upgraded & updated fixtures! Tully Reill, assistant general manager, was so gracious in showing us around the property, explaining management's vision of post-Covid plans, and sharing his recommendation of the Santa Fe Cafe across the street. Betty was efficient and friendly during our welcoming check-in, as was manager Devon. Our room had an explanation of how the gorgeous rustic furniture was crafted from reclaimed snow fence boards & the lobby featured a framed newspaper article about the groundbreaking ceremony for the hotel back in the mid-1960's. Really neat to stay in this historic place! Since the Covid restaurant restrictions are just lifting, the restaurant and bar aren't open yet, but Walter sent us on our merry way with coffee, a nice chat, and a yummy "grab-n-go" bag of portable breakfast goodies. Looking forward to staying here again should our journey bring us back through Rock Springs Wyoming!

"Worst night sleep"
burls1, 09 Octobre 2020

We were heading through town on Sep. 28 , and decided to stay at The Outlaw Inn. We noticed the room was warm, so we turned on the air conditioning and went out to dinner. When we got back the room was still warm. So we turned the thermostat down to 60 and went to bed. I couldn't sleep it was so hot in the room. Since this part of the hotel has no outside windows we had to suffer through the heat all night. In the morning when I checked out I told the person at the front desk about the problem and she told me they have TURNED OFF THE AIR CONDITIONING FOR THE SEASON. What is this, a third world country? That's absolutely absurd. They didn't offer any apology or compensation for a bad night sleep. I am sure they are saving on their electric bill. We always rent 2 -3 rooms when we travel through Rock Springs and after this I'm not sure we will be back. On top of all that, they closed the bar and restaurant. The front desk staff said they closed because of lack of customers.

"Clean, updated and prepared!"
toomanynames2, 06 Octobre 2020

We spent a night here in our way to the Tetons and Yellowstone. This iconic motel was spotlessly clean, covid prepared and nicely remodeled. Rachel checked us in quickly using perfect protocols. (Thank you Rachel!) So nice to start our stay this way during the crazy times! Our room had many cute updates and was spotlessly clean. Grab and go breakfast was perfect for hitting the road this morning. A great place to stay in Sweetwater County that has lots to see and do.

"Don't stay here."
R1739FProbinw, 01 Octobre 2020

When I arrived in my room the temperature was 88. I turned the air conditioning on. After awhile I realized the vent was blowing hot air. I called the front desk and they explained that the air conditioning system had been turned off for the season. The desk clerk was very helpful in moving me to another room. This room was 74. Never stay here during the spring or fall. This hotel is labeled as historical, but to me it was just old and worn out.

"Great visit"
Moriah W, 30 Septembre 2020

We were just passing through Rock Springs and happened to stop at Best Western Outlaw Inn. From the moment we arrived Rachel, at the front desk was very welcoming and helpful. The rooms were very comfortable .

"Great hotel with fascinating architecture"
Kieran C I, 25 Septembre 2020

Some interior corridor rooms under a giant roof with pool. Some exterior with easy access to car. Very clean and great staff. Restaurant is temporarily closed but food across the street. Great place for a stopover.

"Conveyor belt installer"
Drijam1123, 23 Septembre 2020

This place is awesome. The young woman at front desk named Rachel really took care of me !!! The room was soo nice, clean and comfortable!!! Also I was gonna go look to see if I could find a hotel with a spa and the manager looked it up for me and told me none available so I got one of the last rooms in town

"Sweet and easy"
Quadrilangue, 20 Septembre 2020

Our tire blew out during a cross-country road trip and we had to find a hotel at the last minute. Luckily we were close to the Best Western Outlaw Inn. Merary at the front desk was energetic even at our late night arrival, and very reassuring after our scary incident. I've stayed at a lot of best westerns and this one had a really charming local flair and nice high ceilings in the room.

"Great little Hotel"
jeffrussell2018, 20 Septembre 2020

Great stay at the BW Outlaw Inn. Traveling across the country and had a wonderful time at this hotel. Great staff and very nice rooms. Clean and comfy beds. Great breakfast and staff was very nice and helpful.

"Worked well for the night!"
Montana406, 15 Septembre 2020

We stayed here while travelling back to Montana. Quiet location. There restaurant looked inviting, due to COVID, most understandable that it was closed. We did not stay for the breakfast - made for a good stop on our trip north!

"Nice Room!"
bbprice_44, 09 Septembre 2020

Betty hooked us up with a really nice king room with 2 bathrooms! We are local and stayed the night due to the power outage and didn't realize rooms were this nice in Rock Springs! Would definitely stay again-miss the Open Range and patiently waiting for it to reopen.

"Would recommend"
Lovewymg, 02 Septembre 2020

Room was very clean and comfortable. Quiet for good night's sleep after long day on road. Rachel checked us in at front desk and was so helpful and friendly. Thank you, Rachel! Great location and easy to get back on road whether heading west on 80 or up towards Yellowstone.

"Highly Recommend "
garytW4933MM, 29 Août 2020

Very clean. Good safety percautions for covid. Roomy, no bad smells. Just a very nice hotel and every employee was welcoming friendly and helpful. Pool is open restaurant was not. Great grab and go breakfast bag and to go coffee.

"OK"
889darelm, 13 Août 2020

Diffenatly an older motel. I feel it's overpriced for the size of the room. Check in was quick but girl was wearing a mask and I couldn't understand a word she was saying. Has an outside Restaurant be it was close until further notice.

"Very satisfied"
billcD5393WC, 06 Août 2020

We unexpectedly had to stay in Rock Spring WY with car trouble. Bad day for sure. We found The Outlaw inn. Best part of an unforeseen adventure. The staff worked very hard to ease our stress, gave us a fair rate. We had some room trouble and they made every effort to improve the situation. They let us check out late due car repair delays with no extra costs. Tully the asst GM bent over backwards to help us and make our stay comfortable. Rooms were very clean and comfortable! The whole property was clean, even though an older building. Stay here, you won't be disappointed! Thanks Outlaw staff!!

"Ok for the night, probably best in area"
seekingrainydays, 30 Juillet 2020

I had heard from a family friend that this was a great place. The staff were kind and efficient. This is an older (although maintained) hotel and when they say some of the rooms are smaller, they are being honest. The rooms have thinner walls, so I could hear my neighbors, but they were pretty quiet most of the night. The room seemed clean and was kept up, but I did have to kill a few bugs in the bathroom. It was fine for the night, and the price was very reasonable. In this area of Wyoming, it is probably the best there is. It was fairly crowded when I was there, but there was ample parking in front of the rooms. There are a few fast-food places nearby. It is easy to find from the freeway. I was here during covid. Staff were wearing masks, which I appreciate.

"Worst hotel experience EVER!"
WyoSnoopyGirl, 29 Juillet 2020

Staff seemed confused by both check-in and check-out process. They wouldn't let me cancel the last day of our reservation because they claimed I booked through a third party - which was an outright lie because I booked directly through Best Western. Rooms are old, cleaning only done on surface instead of thoroughly in the corners, behind and underneath furniture, etc. One of our rooms had refrigerator and microwave, the other didn't - both same price. Grab and go breakfast bags were full of sugar-filled junk, nothing healthy. Horrible experience, terrible value, shady management. The only thing of value about this motel is its convenient location relative to I-80 and US Hwy 191.

"Great hotel"
374tylerl, 15 Juillet 2020

Friendly staff, Amanda was nice at the counter and helped us check in late. Beds are comfy, it's a quiet hotel, would definitely stay here again. The grab bag for breakfast in the morning was a nice touch during the Covid times.

"Thank you Rachel"
Coloradobreaux, 14 Juillet 2020

Quick check in, great price and Rachel was very helpful. She helped me with an easy access room and dinner recommendations which was wonderful. Good place to stay while traveling from Montana to Colorado. We have stayed here many times.

"People make the difference"
TeresaW876, 13 Juillet 2020

Rachel checked me in. She was welcoming, friendly, informative. Also, Carry and Tully were always very pleasant and helpful. Also, the rules during COVID-19 were as accommodating as possible. Could not have asked for more. Great location. Close to I-80. Restaurants nearby. Just two exits west is the newer area of Rock Springs. The history in this area is incredible. The historic district is struggling, understandably. But check it out anyway.

"1/2 way destination"
Laura V, 12 Juillet 2020

very cool 60's building. 1/2 point for us between colorado and yellowstone. very good service. would like to see a hot tub but the pool and work out rooms were nice. excellent staff member Amanda who was great at check in and carried a microwave to our room for us to use.

"Good for one-night stay"
karoleigh, 08 Juillet 2020

The guest room has cute western decor. The facility seems to be well-maintained. Bath towels are good. Air-conditioning is central and quiet. We had an interior room. The hotel is very close to a number of restaurants. You can walk to them if you choose to do so. The hotel says their claim to fame in their town is that Sundance Kid stayed here. The hotel is listed among historic places. There is attractive furniture in the guest room. The western themed lobby is appealing. The only thing lacking was the breakfast, which consisted of carb-heavy snack food. A breakfast sandwich with eggs might have nice. We ended up having breakfast at Burger King.

"Poorly Managed"
Nicole R, 07 Juillet 2020

Cleaning crew excellent very nice people always there to help, General manager was very rude and unprofessional No mask worn by employees in middle of pandemic . Great location right off of Hwy easy access.

"Great Place"
J7874XHjessek, 07 Juillet 2020

Rachel and Chasey were great at helping me with the amenities in the hotel. They readily had answers to my questions and solutions to any thing I might bring up. The hotel is comfortable, unique, and well situated. It made a stay for business a pleasure.

"Very nice place to stay!"
339renatep, 06 Juillet 2020

I would definitely recommend the Best Western Outlaw Inn if you find yourself staying in Rock Springs. The customer service is excellent. I have stayed many times for work-related travel and it's been great!

"Good Place to Stay"
TBteachtravel, 04 Juillet 2020

This was a good place to stay. It is just off the interstate with access to gas and places to eat are close by. Everything was clean and neat. Most of the rooms are access from inside. Some rooms do have exterior access. Our stop was during the summer months.

"A Good Night's Rest for a Weary Traveler"
OnStrike, 28 Juin 2020

This hotel has an "interesting" configuration of floors and rooms. Once we found our room on the third floor, it was clean and in a quiet location near the pool. It would have helped if the check-in clerk had a map to show us where exactly our room was located. It was on the "third" floor, but it was not easy to find. A visual map just might help. But the room was in a quiet location and clean, which was all we wanted after driving from eastern Colorado that day. Staff was cheerful and welcoming.

"Fabulous "
johnnycmcm3, 26 Juin 2020

This Best Western is one hell of a great place to stay. The architecture is mid-century modern magnificent and fortunately well preserved for the most part. The staff was wonderful and the rooms both spacious & most comfortable. The cleaning staff does an excellent job with clear appreciation of quality of their work. I must commend the made-to-order breakfast. What a relief from those free buffet breakfasts offered in most hotels today. Quality over quantity is preferred by those of us who travel frequently. Ignore the bad reviews from people who do not appreciate the beauty of the architecture & seem to prefer to eat themselves into a hypoglycemic attack on a free breakfast of sugar. I highly recommend this Best Western location.

"personable, professional staff makes welcome seem natural"
Robert W, 24 Juin 2020

after a hard day's drive across nebraska and part of wyoming, we stopped at the Best Western Outlaw in Rock Springs. Betty and her staff made us immediately feel welcome, assisted in recommending dining opportunities, and giving us directions. Betty and her staff made the stay more than just another night at a chain motel.

"Owner- operator"
paulbS6233IZ, 22 Juin 2020

We stopped for the night after a very long day and not only did we get a very clean and comfortable room but the young lady at the front desk (Karrington) was very kind helpful and accommodating. We will definitely be stopping here again when we come through.

"Awesome Stop"
bgkp647, 21 Juin 2020

Great place and awesome front desk help in Kerrington. Quick check in, clean rooms and facility's everywhere you go. Close to everything in town, will be back when we're in the area or as a pit stop headed to Yellowstone.

"Great hotel for an overnight stay"
Amanda417, 20 Juin 2020

This hotel is clean, quiet and comfortable and the rooms are decorated in an attractive western theme. The front desk staff are friendly and helpful, check in was easy. Would have preferred more offerings at breakfast but understand the need for "grab & go" bags.

"Karrington was Awesome"
paulcam75, 18 Juin 2020

I really liked our stay here, but Karrington really made it easy. She was extremely helpful and got a room at a good price. Gave me a ton of good information about the area and I will definitely be coming back if I pass back through!!

"Outlaw Special"
Adventurer64361, 08 Juin 2020

Great location; easy to get to! Speedy check-in. Very clean room; beds and pillows were great. Rooms smaller than other Best Westerns. Quiet room with outside entrance. Would stay here again if in the area.

"Brights spot"
roxanneb48, 06 Juin 2020

Lovely stay at the Outlaw Inn, during an uncertain time. The hotel was very clean and nice, indoor pool was surprisingly open and well monitored, and the staff was so kind. Having kind and helpful hotel staff (thank you Karrington!) was even more meaningful while traveling during the pandemic and really put our anxiety to rest. We felt safe, anxiety free, and the kids had a blast swimming.

"Don't come for sleep"
chefknife998, 01 Juin 2020

Cannonball trip from San Jose, CA to help a friend out in Cheyenne. Chose the place for the Tesla charger. Awesome. Got in at 3am. Fell asleep at 4ish. Housekeeping started banging on the door at 8.12am. Then again at 9. So much for sleep till ten. They want you to stay, they really want you to leave !!!

"Great service "
Matthew M, 30 Mai 2020

Great service by the ladies at the front desk- Chasey and Karrington! They were very helpful and went out of their way to make sure that I was comfortable and and happy during these unique circumstances.

"An inn in the desert."
Extraordinary628052, 12 Mai 2020

We went by several other motels that were less expensive, but they looked drab and scruffy so we just bit the bullet and spent the extra money to stay at the Best Western. We're in the middle of a pandemic so cleanliness and sanitization was a primary concern! The room was adequate but nothing special. I owned a motel for years so I'm a little picky; I think they should have discounted the rates because of the absence of ALL of the amenities that you pay for in a large facility [pool, bar, restaurant, fitness room, etc.]. The staff were friendly and effecient.

"Decent, but forget about shuttle service"
schultz317, 05 Mai 2020

I'm a truck driver, left the truck at Peterbilt for service and had to stay the night. Had to walk 1.2 miles both ways, because there wasn't anyone to drive the new Tahoe shuttle. My stay was during the fake pandemic and the place was a ghost town. A lady working the desk, a man at a computer, and maybe six guest vehicles total on site, and they couldn't run me and two heavy bags back to my truck. I'm not your typical 600 pound trucker, but a lift back to the truck would have been welcome, especially since they were dead anyway.

"Check in was fast and friendly."
robcJ6242XK, 27 Avril 2020

I was towing a vintage vehicle across country. Chasey made sure I had a room that I could see my truck and trailer from the window. Very friendly and accommodating. The room was clean and quiet. Booking online was a breeze.

"This place is amazing!!!"
Charmer40, 27 Mars 2020

The historic nature of this property alone is worth the stay. The architecture alone is worth spending a few hours checking out, which I did. The breakfast was on point. The servers at the open range are top notch. And when I had an issue with the way my visit ended Betty contacted me through email and was very helpful. She even sent me an awesome outlaw inn coffee mug. This is by far my favorite hotel in Wyoming and I will be staying every time I come through.

"Interior King Deluxe Room Worth It"
adrianmQ651ON, 24 Mars 2020

Conveniently located at the intersection of I-80 and Highway 191 to Jackson. While this is a Best Western motel, the remodeled rooms add value to the affordable prices. Request Interior room (the exterior rooms open to the outside). In particular, I recommend the Interior King Deluxe room which has a king bed as well as a separate sitting area with a sleeper sofa. My visit happened to coincide with COVID-19 social distancing, so since I was confined to my room it made it so much nicer to have a table on which to enjoy my take-out meals, and to not be sitting in bed to watch TV. Interiors have contemporary decor with local reclaimed wood. Also, the Interior King Deluxe room has an expanded bathroom with a double sink counter, a double Shower with rainshower and toilet, and a shower/tub with rainshower and toilet. This makes the room double outfitted for more than two people if someone is sleeping on the sofa. Unfortunately, I was unable to try the restaurant because it was closed, but I commend the manager for converting the morning breakfast room into room service with breakfast made-to-order delivered directly to the room.

"Business Travel"
Dave F, 24 Mars 2020

The staff was friendly and professional. They served a wonderful breakfast with room service at no charge. I will stay here everytime I'm in the area. I am extremely impressed with the friendly staff.

"My stay"
207vikkis, 19 Mars 2020

Alissa at the front desk was very friendly and very helpful. We wanted to order food in and she gave us nice tips for doing so. The hotel was very nicely kept up, and the heated pool is so clean. I would stay here anytime.

"Servers really go out of there way to make sure you are served."
Myron P, 16 Mars 2020

Betty at the front desk is truly amazing to work with. Jeff my server/bartender at the frontier bar came up with some delicious recommendations off the menu. I am sure to be back anytime I am staying in Rocksprings Wyoming.

"moving and storage"
marcosvZ8118ZA, 05 Mars 2020

Nakala who works the front desk, helped us out with everything we needed. I give a huge recommendation to stay here. The lounge is great! the food is excellent! the staff goes above and beyond to make you feel at home!

"I80 is closed"
brianrV5802PT, 03 Mars 2020

Nice rooms. Lots of room and comfort. We got stuck on our way to Rawlins and checked in. Karrington at the front desk was very helpful and inviting. Thank you for turning a bad situation around for us.

"Better than expected."
christin282020, 29 Février 2020

Outside looked a little run down but inside was great! Staff was great. Room was clean . Bed was comfortable. Restaurant was nice. Typical diner style food . Drinks were well made. Used best western points so this stay was free!! Zero complaints.

"Great customer service"
codymccoshum, 29 Février 2020

We had an excellent stay at the Best Western Outlaw Inn. Karrington and Nakala at the front desk were very pleasant to deal with very polite and they went above and beyond to make sure everything was perfect.

"Impeccable visit"
586darinr, 28 Février 2020

Eli was an outstanding help with my room accommodations and had a great attitude. I will definitely stay here again. She made sure that I had everything that I needed and went out of her way to make me feel comfortable.

"Nice motel with legitimate breakfast"
BSACompass, 28 Février 2020

Have stayed here several times. On the road, it is a challenge to find a reasonable place to stay. Outlaw Inn is a!n oasis. Easy check in, fair rates and a real country style breakfast! Real pancakes, scrambled eggs, bacon homestyle and cooked fresh for you (part of the room price). Remember to tip your servers! Wyoming folks are friendly and always hospitable. Will stay here EVERY time I pass through! Yeehaw from Rock Springs, Wyoming!

"Best service "
OrcaSpring, 28 Février 2020

We have been traving across the us for a week and this has been the best stop to stay so far. We were given 2 free drinks to use at the restaurant, the drinks were included with the room, and breakfast was perfect. Big rooms, very clean, and plenty of amenities.

"Individualized Service"
W9026TZadams, 27 Février 2020

The staff at the Outlaw Inn helped me get into my room quickly, recalculated my rate when I noticed an issue, and provided me with a breakfast bag and water to help me get going in the morning. Their attentions to my needs made my travels easier.

"Outlaw Inn"
ericsK2366HK, 27 Février 2020

We had a wonderful stay and the staff was excellent. The pool was clean and warm. We had a delicious prime rib dinner and Karrington was very friendly and fast at the front desk!! I highly recommend this hotel for family stays or work stays.

"Great hotel!"
518addieb, 14 Février 2020

Awesome hotel! I-80 closed due to weather. They accommodated us and our children in the restaurant/bar on a busy Valentine's Day! Nice pool area and great place for a family to stay. The staff is very courteous and friendly! Will definitely stay here again

"Nice Hotel"
shnpan, 06 Février 2020

This is a unique hotel with both exterior and interior rooms. Alissa was very helpful at check in. We had an interior room with a king sized bed. The vanity was separate from the tub/toilet area. There was also a nice lounge chair. There were also good television channels.There is a restaurant attached to the hotel. The breakfast was cooked to order in the restaurant. It was very good. The cinnamon roll was huge with fresh icing. The pancakes were also large. The breakfast is free but is served to you so tipping the server is customary.

"Open Range - Outlaw Inn"
Itsjuju11, 01 Février 2020

Great restaurant, with great food and servers. Our waitress Kyla was there if we needed anything. Would recommend!! Also the restaurant where we were located at was very clean and organized! Will definitely come back for more food!

"Great Experience"
mkdWYGirl, 31 Janvier 2020

Alissa was at the front desk and was very pleasant. She took the time to answer all my questions since I've never stayed there before. I will be back. The room was clean and the location was great. Stopped at the bar for a drink and met great people.

"Great stay and service"
MPLSguy, 17 Janvier 2020

A great spot to stay. Good facility and reception. Kristin was particularly helpful as there were weather circumstances regarding our stay. It was also notable that the new owner took the time to chat with us and expressed his hope that we'd stay another time.

"Outlaw inn"
M5389HLjosephm, 08 Janvier 2020

Eli was wonderful and very helpful getting us set up in our rooms for the week would highly recommend outlaw inn if your staying in the rocksprings Wyoming area they even have a lounge/bar and restuarant in the hotel making it very convenient

"Super clean, great for families!"
Julie O, 04 Janvier 2020

Rock Springs was one of our stops on the drive to California and we totally lucked out with the Outlaw Inn! Super clean rooms, comfy beds, and the indoor, mostly shallow pool delighted our little swimmers. Alissa was kind enough to switch our room so it was directly overlooking the pool. We even put the kids to bed and pulled up a table and chairs in the pool area within view of our door and got to play a game we had brought! Most hotels you're sort of trapped in the room with the kids, so this was awesome. Oh, and on Alissa's recommendation we ordered delivery from Chop Stix. Amazing Chinese food!! She was right: the jalapeno poppers are out of this world! Who knew, in little Rock Springs, WY. :-) PS -- when you drive out, swing by the wild horse holding area just up the road!

"Great hospitality"
leroar, 18 Décembre 2019

i was snowed in and broken down. The staff was extremely helpful and I actually enjoyed my delay. Tesha and Eli were some at the front desk who were great to work with. I highly recommend this hotel especially for it's staff and amenities. The bar and restaurant are excellent and so very handy.

"Wonderful-Clean, Delicious Free Breakfast"
princhapaycha, 16 Décembre 2019

Actually had a different place in mind in rock Springs but on arrival was unacceptable. Got in at last minute and was so glad I did-this place is nice. I got to park right outside my room near entrance of the Inn. Bed was so comfortable, quiet and lovely clean Bath. Easy access off the only highway that goes through yet quiet. Wyoming Style decorating. The Price was great too

"Emergency Stay at Outlaw Inn"
Haynes107, 06 Décembre 2019

I had to book a room in an emergency and was amazed at the service and quality! Doesn't a look like much from the front but once you get inside - wow - what a hidden gem! From the lobby to the indoor pool in the courtyard, beautiful, clean rooms - everything was wonderful.

"Great Place To Stay"
Williamstravis, 27 Novembre 2019

I travel for work and unfortunately couldn't reach my destination due to weather conditions so I had to stop and find a place to stay. This hotel is not only charming and budget friendly but the staff is welcoming and friendly. Alyssa at the front desk answered all the questions I had and made sure i was taken care of. The rooms are clean and nice. The breakfast was outstanding. I'm definitely planning on bringing my family here for a getaway.

"Amazing!"
enchishti1, 24 Novembre 2019

Stopped to stay here for the night after driving our 2nd day another 15 hours and halfway across the county the outside looks amazing and the room was great didnt even have to leave the hotel for dinner Eli was working the front desk when we came in and she was super friendly and informative! We will be stopping by again on the way back!

"Upscale lodging in Rock Springs, Wyoming"
Tony M, 22 Novembre 2019

Kristin and the entire staff at the Best Western Outlaw Inn were very pleasant and welcoming. We stayed in a double queen suite overlooking the heated pool in the central atrium. There are also motel-style rooms circling the exterior of the inn, as well as a hallway of additional rooms behind the atrium. This is a historic building with a mixture of old world charm and modern conveniences. The Open Range restaurant serves excellent meals and is currently being remodelled.

"CLC Friendly"
Sephiroth0574, 22 Novembre 2019

enjoyable experience, good truck parking options, the room has a bit more of a... I'm on vacation feel instead of work. Kristen and Taylor all right great example have employees going above and beyond to help to make your stay the best they can.

"Small and old"
Camper52181894577, 21 Novembre 2019

They tried to charge me more than the price online. Even after knowing I am a Best western rewards member. Price way to high for a single room with one queen bed. Property is old, but clean. Just really small.

"A wonderful place to stay!!!"
Fisherdouglas, 14 Novembre 2019

I enjoyed my stay here at this very beautiful hotel. I got my money's worth, the breakfast was outstanding and the room was very clean and comfortable. The front desk staff was very friendly and helpful and made us feel welcome. Thank you Alissa for giving us a great deal and Eli was very helpful too. I highly recommend staying at this hotel.

"Wonderful place to rest after a long drive"
Janet J, 09 Novembre 2019

Wow, after a long day of driving, the hotel was a wonderful find. Inexpensive, clean and amazingly friendly helpful staff. Thank you Alissa, for helping with my broken cell phone issues, it was a great relief!!

"Feels like home"
Jake R, 07 Novembre 2019

Kristin was very helpful, polite, quick and efficient. The rooms were clean and well stocked. The restaurant was delicious. The bartenders were both polite and entertaining. A very nice place to stay highly recommend it.

"Best Western is Amazing!"
Edna K, 06 Novembre 2019

I was Greeted by a wonderful lady named Tesha that helped me with every question i had! Josh was very helpful as well getting me a towel! Thank you Best Western for the amazing stay! The breakfast was great! Highly recommend.

"Very comfortable and clean "
T2865CLdavid, 04 Novembre 2019

An interesting place to stay. Very comfortable and clean with lots of history. The food in the restaurant is good and the service is friendly and helpful. The complimentary breakfast is also good and the service again is very good with a smile. Just what you need to start the day. Highly recommended.

"Moving 2000 miles"
tstkm3221, 03 Novembre 2019

We got stuck in Rock Springs at the Outlaw Inn for an extra night due to weather. The staff was very friendly and helpful. We enjoyed the happy hour drinks. The motel has kind of a strange layout with full windows facing a "courtyard".

"Amazing find!"
Suzanne S, 01 Novembre 2019

This hotel is an amazing hidden gem. The front desk staff (Alissa) was very friendly and helpful. This place is a great value with a great bar (free drink voucher at check in), amazing real breakfast (no wimpy buffet), a pool and an easy to use business center. I was so happy here I didn't even try to wander out an explore the area. My only complaint is the walls were a little thin so I could sometimes hear my neighbors.

"Nice Western Hotel but Pricey during I80 closure!"
tonywx, 29 Octobre 2019

We were stuck in Rock Spring during another I80 closure. Needed 2 rooms and had to plead to get price down with senior discount (but more than usual for October). They offered us some coupons that helped but... Be careful during cold and windy weather as exterior rooms are drafty and heating system is Loud. Other than problems noted above - this is a wonderful hotel and will stay there again but will insist on an interior room! Restaurant is wonderful for both dinner and breakfast. The decor is beautiful and we learned a lot about the local history.

"Very cold outside but toasty inside"
Paradise39537131942, 28 Octobre 2019

Everyone was very pleasant and made me feel welcome. Because the morning would be 21 degrees, it was very nice to have the inside of the building covered. Very comfortable! At first I thought the restaurant was a bit pricey but the food was worth it. There are other more modestly priced restaurants in the area too. The made to order breakfast was exceptional and the service was awesome! Wouls definitely stay there again.

"Sub-par Best Western"
feltsjunk, 21 Octobre 2019

I have stayed in dozens of Best Westerns and this is the first one that took orders for breakfast and expected a gratuity. The rooms were okay but it had an outer wall made of glass and it felt more like a dormitory once inside. Additionally, the staff was not clear in directions for breakfast and it made our mornong quite stressful. I love Best Westerns, but will avoid this one in the future.

"Hostess\\server"
April0009, 15 Octobre 2019

Amber sat me and my family, she was very kind and her bubble personality made me laugh and made me and my family welcome. Kassy our server was fantastic, she was so sweet and keep checking on us. I will return.

"Cross country"
Gregory B, 12 Octobre 2019

This is an older hotel, but one the best and nicest maintained Best Western that I've been in, the restaurant was outstanding and the morning breakfast was also outstanding, don't hesitate to stay at this property

"Good stay"
MaryO2027, 08 Octobre 2019

Historical area, great pool, nice room, easy access and a nice breakfast. It was easy to check, provided a bar coupon for adults. Swimming pool warm, clean with multiple depth for all levels of swimmers.

"Excellent service"
memoryhark, 07 Octobre 2019

What a lovely night sleep we had here at the Outlaw Inn. The service was exceptional and they went out of their way to help. Breakfast was cooked to perfection and served freshly made to order. We will certainly stay here again.

"Gets the Basics Right"
Mark A, 05 Octobre 2019

It's a standard 2-star motel w/ everything done right, and you get the feeling that getting things right is important to them. Pleasant staff, clean and well lit halls, comfortable beds, everything bright and clean. We asked for a quiet room and they gave us a top floor facing east. Betty at the desk said the sunrises were especially nice from that room. The sunsets were too. Breakfasts were the standard two-star offerings, but everything on offer were brands I'd heard of: Kelloggs, Quaker Oats, etc. Pleasant breakfast room and staff on duty. Just off the freeway, Downtown Laramie is an easy drive of a mile or so. Everything easy to get to.

"Alyssa at the front deak was very nice to us -- offering a discount on a room since we hadn't called ahead to get the Be"
745678, 03 Octobre 2019

Alyssa at the front desk was very nice to us. she offered us a discount on our room since we had not called ahead to make a reservation as required by the Best Western Rewards program. We also appreciated the two free drinks allowed and the cooked to order fresh breakfast in the morning.

"Awesome Stay"
TXDanG, 02 Octobre 2019

The BW Outlaw Inn was excellent.. The rooms were clean and comfortable. The breakfast was fabulous before hitting the road. Alissa at the front desk was incredible in insuring our family stay was great!!! Thanks

"Amazing food"
Chelsey M, 02 Octobre 2019

The hotel, restaurant and bar are very clean with extremely well-mannered staff. I had the prime rib dinner as a meal. The meat was cooked to a perfect medium rare, separating perfectly from the fat. The au jus had the right amount of salt to it and the seasonings were perfect.

"Everything you need in one spot"
39sbth, 30 Septembre 2019

Great hotel. They have a fantastic restuarant really delicous meal. They also offer made to order breakfast which you don't see a most hotels. They also have a lounge the bartenders were really friendly.

"Editor"
119lydiars, 28 Septembre 2019

Clean, nicely restored place built in the 1960s with an western outlaw theme. Friendly staff, great complementary hot breakfast with lots of choices, easy pool and restaurant access. A few stairs to the room, but still very convenient access from the car to the room.

"The Outlaw Inn!"
I2714YDavID, 27 Septembre 2019

The front deak staff was amazing! Josh answered all of my questions and Eli was very helpful as well! Great beds and amazing food! highly recommend! Right off the interstate with easy access. thanks again for everything!

"Western Excursion "
llsvd, 25 Septembre 2019

We stayed one night during our Mule Deer Hunt. I really like the exterior entrance rooms like the old motels with the modern upgrades of the current hotels. This made for a very comfortable stay. We booked another night for on our way home.

"Fantastic place, wonderful people"
Donna G, 24 Septembre 2019

Our stay could have been a mess- I reserved the wrong day. We had driven for 12 hrs, and were exhausted. But Eli fixed everything, she was kind, knowledgeable and fast. She simply could not have been nicer! The rooms are big, comfortable, clean and up to date. There is a bar and a restaraunt. Dinner was great, our server was top notch. We recommend the Outlaw Inn to everyone, and will come back again.

"Beautiful Hotel, Friendly Staff"
MamaKathy82, 23 Septembre 2019

I stayed at the best western outlaw inn a few weeks ago and it was the best hotel I have stayed at in a long time! Upon check in you are given 2 free drinks to the bar, a fresh cooked breakfast in the morning that is better than any standard chain breakfast and beautiful clean cozy rooms! However what got the review was your incredible front desk girl Kristin! She was kind, Helpful, easy to talk to, and went above and beyond at her job during our stay! More hotels should have staff like Kristin! If you dont stay at the outlaw while in Rock Springs, then you are missing out!

"Outlaw Inn. A great place !"
Hoosiers219, 23 Septembre 2019

We stayed here on the way home from Yellowstone and it was just what we needed after a long drive. The hospitality of Eli at the front desk is where it started. The rooms are very nice and clean and the restaurant was delicious. My husband and I would highly recommend this hotel.

"Surprising gem—more than it looks"
wendybZ6742GM, 20 Septembre 2019

We enjoyed a very comfortable stay here including a great dinner and included breakfast. The dinner was very tasty, so don't let the nondescript dining room keep you away. We were given coupon for 2 free drinks at check in and also voucher for breakfast. This breakfast was so much better than the standard chain breakfast and was served to you instead of buffet too. Our bed was very comfortable our room was spacious. I'd recommend to the hotel to do some updating to restaurant and overall interior to increase appeal, but the experience here was unexpectedly lovely and the staff does a great job too.

"Friendly, informative staff"
Wander272445, 20 Septembre 2019

Staff and facility very nice! Quiet, comfortable rooms. Breakfast is restaurant style , not buffet. You have a sheet of selections to choose from that you give to the server and then wait for it to be cooked and served. Not particularly handicap friendly.

"Raegan was AWESOME!!"
Steven H, 20 Septembre 2019

This place is huge! Still has the outlaw feel to it. Raegan was extremely helpful and efficient. I enjoyed having the pool indoors and right outside my room. Never stayed somewhere the pool was in the middle of the hotel.

"The girls are the best"
TrailBlazer233036, 19 Septembre 2019

We stay in this hotel 30+ days a year. Kristin and Betty are the best. Check in and all the logistics are a breeze. Please please keep this girls happy they make all the difference. The place is nice quit and great all around. If you don't stay here while in Rock Springs then you have sorely missed out.

"Not Accessable as it should be"
jaypel2n, 14 Septembre 2019

Too many new staff w/o adaquate training. the hotel is not as accessable as it should be. they have a lift that guest cannot operate. you are at the mercy of their staff to help. The room was not as avertised, missing a pull out

"Great stay"
rustrich, 11 Septembre 2019

Enjoyable stay-staff excellent-food good-rooms clean & quiet - AND all for reasonable price. We would stay at this property again & also recommend it. Service was SO much better than rooms at $300 a night at Grant Village in Yellowstone-no free breakfast-no hot water-bathroom dirty-where's outlaw inn when one needs it??? Ha

"Outlaw Inn, a landmark"
Teresa B, 10 Septembre 2019

Hotel with a fascinating history. Interesting and unusual architecture, built in 1966 -- rooms have been renovated and are up to date. The service was very good and friendly, as in most Best Westerns. Room was comfortable and clean. There are stairs to get to pool, restaurant and many of the rooms, and a lift for mobility-impaired people.

"Older hotel but very friendly service"
judyf41, 10 Septembre 2019

The hotel was very clean. There are no elevators and we had several heavy bags. Kristin at the front desk was very helpful and called someone to help us with our bags. They were very accomodating. We ate dinner at the hotel restaurant - we wanted prime rib which is one of the specialties but it was a busy night and they were sold out. We did see someone at the bar who ordered it and it looked amazing. Maybe next time we're by this way we get the prime rib.

"Older, but nice"
greekmermaid13, 10 Septembre 2019

Up to usual Best Western standards. At check-in, Kristin, was very pleasant and professional. An excellent start to our stay. The room was clean and comfortable. The only problem was that the door stuck when unlocked, had to force it open. We ate at their restaurant, the Open Range, and had a good meal. The breakfast was a modified menu served in the restaurant.

"Great hotel"
Torgiant, 05 Septembre 2019

Great hotel with great service, especially the helpful ladies at the front desk, Reagan and eli. The 2 free drinks was a nice bonus. They have a great bar with nice and friendly staff. This review has to be 200 characters

"Older Place but Clean"
1MoreMile, 03 Septembre 2019

There's not much in this town but the Best Western Outlaw Inn was a fine place to stop for the night. Clean, nice little lounge and quirky little restaurant made it so staying right there was perfect, no need to go searching after being in a car all day. The rooms are not up to date as most Best Westerns but they are comfortable. Great staff!

"Love this hotel"
_holmes_sammi, 03 Septembre 2019

We stay here a few times a year for the horse races, perfect location. It's clean with a good breakfast and a welcoming atmosphere. Kristin at the front desk is great! We wouldn't stay anywhere else in Rock Springs.

"Quirky"
Sirda, 02 Septembre 2019

Lovely place to stay with interesting history. Check in was great with Kristin taking good care of us. Lady serving at the hotel bar was indifferent to the point of rudeness which is very unusual in the States. The wait staff at breakfast were great.

"Great little place."
traveldefiant, 30 Août 2019

The hotel was great very nice and clean. The beds were comfortable and the pillows soft. Service was great I was helped by Eli, had a great time passing through. Location was good and the food was cooked fresh. 10/10

"Very Welcoming"
SUSIE H, 29 Août 2019

Just happened upon the Inn on my trip. God has a steering hand in this. Beautiful, clean, friendly. I have never stayed at a better Inn. I was greeted with a smile & respect. The 2 ladies Raegan & Eli treated me like their best friend. I am vacationing with 3 ladies who needed help with luggage and they went way above their duties in helping me help them. They just made us feel so safe and welcome. I highly advise anyone to stay at the Bestwestern Outlaw Inn in Rock Springs, WY. To Raegan and Eli thank you so much.

"vacation"
rockiez1, 29 Août 2019

We stayed at this BW the first night of our 2 1/2 week vacation thru western US. During that time we stayed at various properties. This was one of the most expensive properties we stayed at and the least enjoyable. This BW is overpriced for what you get. The room was old, the bed was ok but the a/c unit was very loud! The staff are not friendly nor helpful. We ate at the connected restaurant and the service was slow. If you are looking for a hotel in Rock Springs, keep looking.

"Best Western Outlaw Inn "IS" the Best!"
F150Driver, 28 Août 2019

Hotel was very clean, rooms were very adequate in size and space. Room rate was priced accordingly, dbl queen with AAA was $125.00 (approx). Restaurant was good. Staff was friendly and accommodating. Kristin at check-in was superb! This place is run exceptionally well. Kudos to the management and staff!

"Historical Inn"
Snoopy5280, 27 Août 2019

What a pleasant surprise! I booked this room last minute and didn't know that I would be staying in a historical inn. The Outlaw Inn is just that, a historical hotel that some famous outlaws had stayed at. As for the hotel, rooms were clean and comfortable. The restaurant has pretty good food. And we were offered drink vouchers to enjoy some libations at the bar/lounge. Unlike other BWs, breakfast is made to order at the restaurant. The selections were quite plentiful. The best breakfast I've ever had at a Best Western, and I stay at many of them. Definitely recommend staying here if you're in the Rock Springs area.

"Raegan Rocks!"
Laura B, 27 Août 2019

We came to this hotel to escape the dump of a hotel that we had booked online. Raegan at the front desk was very helpful, compassionate, and professional. The room was very clean and the bed was comfortable.

"Amazing Staff and Management!"
Jeremy J, 22 Août 2019

Checking into my room I had an issue, I ended up booking a room for the wrong motel. Betty, the manager on duty and her staff were so helpful to me and my better half that I ended up just staying here for the night after out long trip out of the park. Thanks for the hospitality!

"Only Place to stay in Rock Springs!"
Keith G, 22 Août 2019

While staying in Rock Springs on a business trip I couldnt have been treated better with the help Raegan at the front desk provided. Not being familiar with the area she went above and beyond out of her way to give me directions and suggestions on where to go. In the future when I visit this will be my go to place to stay! Thanks again!

"Terrible service !"
Ann S, 21 Août 2019

It took us over 2 hours to get served our dinner. Charged me for extra drink. Went to pop machine to get 7up got Pepsi. Stiffed us 50. Put in another $2 for a squirt got Pepsi the rooms seem ok clean. It seems there is no management.

"great stay!"
honorthyharley, 21 Août 2019

Clean, comfortable, would definitely recommend and stay here again. Kudos to Kristin, a relatively new employee at the front desk, who worked hard to answer our questions and make everything wonderful for us! Thanks, Kristin :)

"Very nice Hotel"
nj984, 20 Août 2019

Room was large, clean. Krisitin was very nice and helpful with the late night check in. Breakfast was great, not powdered eggs that some hotel serve. King size bed was very comfortable. The bar look pleasant but we were too tire to check it out.

"Best hotel and great staff"
Beckyshelley, 16 Août 2019

Raegan & Paul were so great. A 10+++. Raegan was so helpful to get us a nice room ~ we were so tired & she offered to get someone to help us to get all our luggage & CPAP gear being since we are Seniors. Paul ran up & down the stairs ~ fixed the TV & got us a new lamp that worked. He was a 10+++ he went beyond the call of duty. We just traveled almost 3,000 miles & 6 hours from home & I have to say these two employed plus the cleanliness of the room beats any others we've stayed at In the last month❣️ You're THE BEST❣️ BEST WESTERN OUTLAW INN❣️❣️❣️ Hope to stay again❣️

"Outstanding stay"
Outatowne, 14 Août 2019

I stayed here while working out of town for my job. Very comfortable. Extremely convenient to surrounding area. A real nice place to come back to after a long day at work away from home. Clean rooms excellent restaurant and extremely helpful and courteous staff. Especially Raegan the front desk girl. Will be back I'm sure. Thanks.

"Enroute to Sturgis"
road-glide-cvo, 13 Août 2019

The front desk manager (Betty) is the BOMB! Very personable and professional. An absolute asset for any business that wants to make an exceptional first impression. I would highly recommend this hotel if you are in the Rock Springs area.

"Simply wonderful"
Chelsea M, 13 Août 2019

Wonderful hotel, fantastic staff, everyone was so friendly and kind! It was just a stopping point while on our way else where. Betty, at the front counter was so sweet friendly, and went above and beyond to ensure we were comfortable, and at easy, as it was just myself (single mom) and my young son. The food (although pricy) was delis! (We did ribs 1/2 rack was Plenty for us two!) The servers were Very busy so some things took some time but they were very accommodating and pleasant. And they give You 2 free bar drinks when u check in so score! Breakfast - your given a menu option you circle your selections per each category so the food is made fresh (not a buffet style) which personally I liked. Very clean rooms. There is a difference between the rooms on the Outter part of the hotel and the rooms within the hotel (we were inside) I would 100% stay here again!

"Best Hotel in the west!"
MrsJH1984, 13 Août 2019

Stayed at the outlaw Inn on my travels back to Arkansas, And I was not disappointed! Kristin at the front desk was by far the best Receptionist I have come across in any hotel and she was so friendly and had an awesome vibe! breakfast in the restaurant was excellent! the cinnamon rolls were absolutely sinful! recommend 10/10!

"Kudos to Betty and Raegan"
Coastal420138, 08 Août 2019

We unexpectedly needed a room after our trailer got a flat. Betty and Raegan went over and beyond to get us a comfortable room at a great rate! The hotel is very nice with an attached restaurant. We were given a complimentary drink which was much needed! The room is comfortable and clean! Thanks Betty and Raegan!

"Couldn't access my room"
cfishe565260, 07 Août 2019

Upon arrival, was unable to access my room as the electronic key system was broken. The desk attendant issued several different keys, and walked out to my room with me twice, but wasn't able to get the door open. Nearly an hour later, she still hadn't been able to get a hold of a manager or maintenance person. They were fully booked, as was every other hotel in town. I had called ahead to confirm a late check in, and it was now 1:30 am and I had been traveling for the previous 22 hours. She called everyone on her contact list over and over and no one would answer. Eventually she gave me a room of a no-show, but was clearly uncomfortable doing so without manager approval. She did all she could in her position, but it is inexcusable that she didn't have any type of management support to solve the problem. What if there had been a true emergency? I stayed two nights, and no one ever contacted me to apologize or make sure everything was resolved. Extremely disappointed, I won't ever stay at this location again.

"Comfy"
arcatajane22, 05 Août 2019

The staff here really make this a great place. Betty at the front desk was super friendly and helpful. It is a little worn, but clean and tidy. Beds were great! Pool is only open 9:00-9:30 so that was a bummer. Overall it was great for our stop over.

"Great Service - Great Breakfast"
Tom M, 03 Août 2019

I have never had a free breakfast at a budget hotel that was so nice. This is the 2nd time staying at a Best Western and i really like the chain. The breakfast is cooked to order, not buffet. Nice touch

"Great, great, and great!!!"
Tammy D, 03 Août 2019

WOW!! I stayed two nights and could have easily stayed more no doubt, hands down. This place is awesome, or rather AWESOME!!!. I can not brag about this place enough! I love the rustic decor, big and spacious, perfect for board meetings, business meetings, kids and family, weddings, reunions. Clean drink bar (family friendly) and sit down restaurant on site. Kudos to Betty, the manager on duty who made it her upmost attention to help me out with my every whim! I highly recommend and will DEFINITELY stay here AGAIN if I'm ever in the area.

"Motorcycle Travel"
Annette R, 02 Août 2019

Very mixed feelings about this motel. It was a haven to us on a very hot July afternoon. The front desk clerk, Ms. Betty McVay was wonderful. She patiently trained the young clerk who was new on the job, and welcomed us at the same time. When the AC in our room didn't work, she and her daughter helped us move our bags to another much cooler room. The rooms were clean and comfortable. Young housekeeper, Cheyenne was most welcoming as well. The building itself seems to be in varying degrees of disrepair. AC did not seem to function in some areas of the building. For hot dusty travelers that have been on a motorcycle all day, request a room downstairs. Restaurant/lounge service was poor. Food was adequate. I suspect it is managed independently from the motel. Eat somewhere other than the lounge.

"Trucker"
425906, 01 Août 2019

This place is great. Very comfortable rooms and very nice amenities. They have a full breakfast in the restaurant that is very good. Also a nice bar to unwind. The staff are all very friendly and are a pleasure to talk to. Thank you Betty and Reagan at the front desk for all your help and also thank you Crystal and Brad.

"Bling bling betty"
Coffeeman66, 31 Juillet 2019

I stay at this hotel every 2 weeks for almost a year service is great, food is amazing. Bling Bling Betty front desk manager always happy and very helpful love this place. Its quiet and fair priced!!!

"Excellent for the price"
Neilkolling, 30 Juillet 2019

I have stayed at this hotel 100+ times on business. Always clean, restaurant/saloon food is always good and drinks cold. Best breakfast around and staff is always freindly and helpful. Especially Betty the Rock Star at the front desk

"Great Experience!"
Gobbawoky, 29 Juillet 2019

What a great stay and staff! These two lovely ladies at the front desk helped my stay go very smoothly.. Danielle & Raegan are their names and they're awesome!! I really like how the rooms looked and the food was amazing.

"Outlaw Inn, Rock Springs, WY"
LMM901, 26 Juillet 2019

Great stay! Outstanding customer service and a very comfortable room. Only two dings: 1st, the bar/lounge offers only Barefoot wines (ick!). A place as nice as this requires more offerings than Barefoot wine. Step it up, for crying out loud!!! 2nd, a place on the National Historic Register calling itself "The Outlaw Inn" would lead a person to expect country western music pumping throughout--even "elevator music" would be better than what they are using. Disconcerting, to say the least, to try to dine comfortably with that stuff playing in the background. Terrible music. We shall return. It was a good stay, and we loved Mya and Betty at the front desk! Betty certainly went above and beyond the call of duty to help make us comfortable. And Kay, in the bar, was a delight as well.

"BEST HOTEL IN ROCK SPRINGS WYOMING"
flinston123, 25 Juillet 2019

The outlaw inn in Rock Springs is the best hotel in Wyoming! The rooms are great and the staff is fantastic!! Betty and Raegan were great helping me me make the arrangements while I was reserving the room and when I arrived everything was exactly as they said it would be. I couldn't be happier with the service! I recommend this hotel to anyone traveling through Rock Springs it is a great family friendly hotel with exceptional service!

"Best in Rock Springs"
pmb2133, 25 Juillet 2019

Nice motel - pool, lounge, free made to order breakfast. Recently remodeled clean updated rooms. Friendly, helpful staff. Close to Flaming Gorge, Red Desert, Wind River Mountains. Wild Horse viewing near Rock Springs.

"Excellent Experience"
TibbetnKitten, 25 Juillet 2019

We called several places in town for lodging and we were beginning to think we would be driving much later than planned. Until we called and spoke with Raegan! She quickly found the 2 rooms we needed for the night. Upon check in, she provided us drink vouchers as well as tickets for our made to order breakfast in the morning. Maybe every guest receives the same treatment, but she certainly made us feel special. THANKS Raegan. We would definitely recommend the BW Outlaw Inn. Nice, clean, comfy rooms. Indoor pool for the kids. Bar, restaurant, fitness center, and business center. Plenty of parking. When visiting Rock Springs, it's a great place to stay.

"Liked it so much we visited twice!"
LW8504, 23 Juillet 2019

We were heading west and stopped in for a night of rest before continuing the journey. My kids loved the pool, we had a fantastic meal in the restaurant and all of the staff were genuinely concerned and helpful to ensure that our stay was as pleasant as possible. The history of the place was fun to hear about, the rooms and pool were spotless and the breakfast the first time for us was just a convenient bag of fruit, pastry and water so we could leave early to catch the animals on scenic drive between RS and Green River. A little over a week later we were heading home and decided to try it, again. Betty at the front desk welcomed us back and we enjoyed the restaurant a second time as well as the full breakfast, which was fantastic! The cinnamon roll was sinful and the staff didn't slow down for a second to make sure that we had everything we needed, and more! I highly recommend this hotel to anyone passing through. Thank you to the considerate staff for making our stays so relaxing and enjoyable.

"TERRIBLE FRONT DESK CLERK (MYA)"
Karen B, 18 Juillet 2019

My husband and I arrived at this hotel at 1:45 pm to see if we could check-in. We were greeted by Mya with "Hello what can I do for ya?" My husband answered with" I know we are early but was wondering if we could check-in." Mya answered that check-in was at 3pm (no exceptions), and also added that the hotel had been booked the evening before and that no rooms had been cleaned yet. My husband then asked if it was possible to do the paper work for the room in advance, hoping that if she got his name she would then see that he had diamond elite member status with the "perk" of an early check-in if possible, and also a complementary up-grade to the room. Again Mya replied that check-in was not until 3 pm, no exceptions. We left the hotel, went and got lunch, and fuel for our motorcycles. We returned to the hotel and sat in the lobby where it was cooler than outside. Around 2:30 pm an employee who we suspected to be a manager, approached us and asked if we would like something to drink. At 2:40 the same person said that we could begin the check-in process. This person started the check-in process and then handed us over to Mya. At this time Mya asked for the customary identification and credit card information. My husband handed both driver's licence and credit card over to her, but was only returned his driver's licence. His credit card had been placed on a separate counter, and he had to ask for it back. Mya then gave my husband the card for Trip Advisor Outlaw Inn, and asked him to rate her performance. Mya, you need much work on your professionalism and customer service. We have stayed in Best Western hotels enough to earn diamond elite status, and we can say without question that what we experienced trying to check-in to the Best Western Outlaw Inn, was one of the most disappointing experiences we have had with this chain of hotels.

"Great stay!!!"
Matt G, 15 Juillet 2019

When I arrived at the outlaw inn in rock springs it was rodeo week and most places are booked full lucky me because this is wonderful place staff is friendly the bar is a nice hangout after a day of driving to see my family the Open Range restaurant has great food with a cozy atmosphere and the rooms have beds that are perfect for a guy with back pain like me the room was quiet and cool with stylish furniture definitely check it out if youare in the sweetwater county area

"Would definitely recommend"
Pklick1, 15 Juillet 2019

We are on our way home from an exciting exhausting vacation in Yellowstone and feel so lucky to have found BW Outlaw. Kristin checked us in and was so helpful and friendly even though she was extremely busy. The room was very spacious and clean. The complimentary breakfast in the Outlaw restaurant was perfect!I doubt we will ever be through this town again but if we do we will definitely be staying here.

"Terrible Front Desk Clerk"
Satsumafire952, 14 Juillet 2019

Company booked a block of rooms here recently. Went to check in at 12:30pm and front desk attendant(Josh) said our room wasn't clean yet and said to come back at 3pm. Didn't call housekeeping to confirm room was still dirty. Didn't offer to take my number to call when room was ready. Overall was very short and unhelpful. So we sat outside the front of the hotel for 2.5 hours in our car waiting. Checked in periodically at front desk to see if room was ready, still Josh says it's not clean. Finally after third time of going in, I suggested to Josh to take my number down and please call as soon as room was ready. Finally at 3:00 we go to the desk to check-in. Josh is preoccupied with another guest and another young lady checks us in. Thanked me for being a Best Western Rewards Elite Member. And when we go to check in wouldn't you believe, the room we had was the room I had been parked in front for nearly 3 hours. The entire time we were parked in front of it, no previous tenant left to check out of the room nor did a maid come in or out to clean. Which tells me room was either cleaned much earlier or was vacant all together. I understand mistakes happen with computers and such but not even making an effort to offer a customer any type of solution ie. checking with housekeeping or offering to move another room, which often is a solution at other hotels is pure laziness in my book. First impression did me in for the rest of the stay unfortunately and will pass on any other stays.

"Sharp practice, unsafe & unhygienic"
wingc58, 14 Juillet 2019

During the period 12 June to 06 July 2019 (23 nights), we visited several west USA National Parks and stayed in 17 different hotels/motels. This provided a unique opportunity to compare and review these establishments. On arrival we received a singularly unfriendly reception and were told we could not check in 2 hours early. This was the only hotel refusing early check in. When we finally checked in, we were allocated room 221, second room just outside the main building entrance at street level. SHARP PRACTICE On checking the room allocated, we found the room unacceptable and went back to reception to query what we were being charged. First we went online to this specific BW hotel's website and saw that an Exterior room with 1 Queen bed was available for USD115. We paid USD151.72 through Booking.com. The website also showed that for the price we paid, we would be entitled to an Interior room with 2 Queen beds. At reception the young lady Mya could not explain the difference and sought the help of her lady manager. This lady acknowledged that the website did actually show those prices and explained that as we had booked through a third party (Booking.com) we were not entitled to the lower price. I showed her the Booking.com confirmation that stated that Booking.com did not charge any fees. The lady responded that the website prices were only for that day and in any case they were fully booked so could not substitute the allocated room for an Interior 2 Queen bed room. This was clearly not true as the website was still offering these rooms, but unable to refute her claim that they were fully booked, I suggested that we should then be charged the USD115 price instead. This was refused. UNSAFE Room 221 (see photo) is located in a row of rooms in a single storey lean-to type building. The room entrance door is flimsy and poorly fitting literally 5 feet from parked cars. The door frame has plaster cracks around it and is need of renovation. Internally the room ceiling has fibre boards mounted across concrete support beams. These fibre boards (hopefully not of asbestos fabrication) are left unfinished, not even painted, let alone covered over with insulated plasterboards. Unlike other BW establishments where there is usually as minimum a sliding opening window for ventilation in the bath/toilet area, there is only a static louvre vent opening with no extractor fan. UNHYGIENIC As the room entrance door is badly fitting, roadside dust enters the room and the carpets and curtains are unclean. On a windy day, roadside debris and leaves also blow into the room. Far worse is the air conditioning outlet above the bed was not cleaned and contaminated dusty air falls over you whilst in bed. BREAKFAST Breakfast is included in the final price and guests are provided a coupon to fill in with their requested choice. After waiting 10 minutes in the queue to get a table, and a further 20 minutes for the meal to arrive, the photo show what was served. The 2 sausage links was 1 sausage cut into half and where was the bacon? SUMMARY Of the 17 (including 3 other BW) establishments we used, this was clearly the worst. I would be happy to park my car in such a shelter, but do not consider this suitable for human habitation. We are shocked that Best Western allows such standards to carry on.

"Great Overnight Stop in Rock Springs"
jafrickey, 12 Juillet 2019

Easy to get to and from the highway (I-80), inside entrance so very quiet. Loved the chair and ottoman to sit in to relax and read. We usually stay at Best Western when we're traveling in the U.S. Love the included breakfast.

"Nice stop after a hot day of travel"
pkodyssey, 11 Juillet 2019

Betty at the front desk was SUPER AWESOME. Absolutely love the customer service. Got in after a very hot day of driving and was greeted in my room by 68 degrees of blissful air conditioning. Next time I am in Rock Springs this will be my only choice.

"Review"
Dawn J, 08 Juillet 2019

Our stay was made extra special at check-in. Kristin the front desk clerk was super sweet and recognizing that we were sad from a long journey of laying our father to rest and had traveled nearly 4,000 miles and this was our first stop. The rooms were gorgeous and we loved the whole atmosphere. It was very nice to see compassion from staff and felt like family. Definitely will be staying at this Motel again.

"Excellent Stay!"
asdfadsfgasdfas, 08 Juillet 2019

My wife and I stayed here this past weekend and absolutely loved it! The rooms were very clean and comfy, the bar was really nice and the breakfast was excellent. Kristin was the young lady who checked us in and was super professional and friendly.

"Must visit again"
sarahbeara_w1, 08 Juillet 2019

Check in process was quick and easy Kristin at the front desk was very helpful and welcoming to both me and my toddler. Room was very very clean and quiet, and best of all the bed was comfortable. At breakfast all the staff was wonderful and food was great. This is not a continental breakfast it is a restuarant style which was nice as well a nice change on our long travels. Great food. Can't beat a clean hotel with top notch staff all the way around.

"Outlaw inn was amazing "
nighatn, 05 Juillet 2019

We were traveling through this town and were very exhausted after our driving Betty at the front desk was very helpful...we were exhausted so decided to eat at the inn .. we had steaks and It was a surprise really good food servers were amazing so was the restaurant manager . Loved the western decor of the hotel very nice definitely will stay again if going through this town

"Simple but sweet"
douglasmR9345KV, 04 Juillet 2019

The most appealing aspect of my stay was the fact that my room was sparkling clean. My room was quiet, even though it was near the pool. The breakfast was cooked to order and good. My interactions with the staff were all positive, and Betty at the front desk was especially helpful. The only slight drawback was slow internet, but I would definitely not deduct for that.

"Cowboy hotel"
Cindy D, 04 Juillet 2019

Conveniently located and could park right in front of our room. It appears to have been an old Holiday Inn with the pool in the middle of the hotel with rooms surrounding it. We had no actual complaints, but the rooms need to be up-dated. We liked the 2 free drinks in the lounge as well as the free breakfast in the restaurant.

"Off nevada"
Venture03834428243, 02 Juillet 2019

It was very clean and quiet er enjoyed that the best. Love how there was a heated pool but did not like how early they closed it either. Maybe if they can make the closing hours a bit later that would be amazing.

"Excellent Breakfast, Quality Rooms, fantastic staffing!"
JJElise, 02 Juillet 2019

I dont travel often but found myself in rocksprings wyoming recently. I was hesitant to stay in this town but then I stumbled on the outlaw. My visit was relaxing and very fun from the moment I walked through the doors! Kudos on your rustic southern theme! I was very impressed with the designs you chose. I would also like to give kudos on your amazing staff! Kristin was very very helpful from the get go and made my stay comfortable and helped me find sites in RS to visit while I was here. Every time I saw her she had a smile on her face and friendly conversation ready at the drop of a hat! The restaraunt staffing was incredibly helpful, and the kitchen staff made me an amazing meal for a steal of a price. If ever I return to wyoming I will be sure to come back! 5 Stars in every area!

"Great front desk customer service!"
Joshua S, 26 Juin 2019

After a very long day of travel, we tirelessly searched for a good hotel when we got the Outlaw Inn. Our experience was pleasant but what really earned the 5 stars was front desk girl Kristin! She was kind, welcoming, and all around helpful. Thank you for the great service!

"Nice Enough, but..."
Roy C, 26 Juin 2019

This BW, built in 1966, is on the national list of historic places. It has, of course, been redecorated since then and looks very nice. However, the persistent light in so many Best Westerns was present here, especially around the window curtains. In addition there was a strange oscillating hum all night. It seemed to be coming from inside the walls dividing the rooms. Internet speed was very good, but though HBO was listed as a channel option, turning to it showed only the message the signal was weak, check your connection, or words to that effect. Breakfast is different here. You are waited on in the associated in-house restaurant and given an option of one drink choice (not including coffee which is included regardless) and three food items from a long list. The drinks (except for coffee, which was very weak) were very small. The only egg choice is scrambled. The sausage was three cheaply made links with little flavor. Pancakes and pastries were very large. You are supposed to tip the wait staff.

"Our room was great. It was quiet, clean and comfortable."
Cis J, 26 Juin 2019

Kristin checked us in and she did a wonderful job. The food in the restaurant was very good, but the dinner service was not. It took at least 10 minutes for our waitress to acknowledge we were there. If the dining room had been busy I would have understood. At breakfast the dining room had more customers and the service was a 100% better.

"Great"
Diane S, 26 Juin 2019

Passing thru rock springs and stopped at the best western Outlaw inn. It's on the Natl. Historic register. Nice hotel, with friendly staff and Very good breakfast served to you at the restaurant . Excellent cinnamon rolls!

"Great hotel!"
OnAir10496996816, 25 Juin 2019

This hotel is by far one of the best that I have stayed in. The staff is so friendly and Harlee was amazing at check out! She knew exactly what she was doing and made me feel very welcome. I will stay here again!

"Do Not Stay here amongst the rip off artists of Wyoming"
paulinkabul, 20 Juin 2019

We originally booked for three days at this hotel, but business demanded we stay an extra night. We called reception and were told it's complimentary which sounded strange, then our credit card was charged with $158 more than $40 more than the internet rate for that night. It is little more than theft we could have moved down the road for less. Don't do it. One star cos I can't rate it less.

"Our check in went really smooth with Harlee. She was an excellent associate. She knew what she was doing."
Sunrise1951, 19 Juin 2019

Loved out room, it was right by the pool. The associate (Harlee) who checked us in was very easy to work with. She knew what she was doing and got us checked in with ease. If I am ever in Rock Springs again I will definitely stay at the Best Western Outlaw Inn.

"Very clean"
G7730RStroyb, 18 Juin 2019

Traveling thru. A lot of property's were sold out. While this property is old and dated, it was very clean and you can see the pride and upkeep in keeping this a nice place to stay. Nice job. We came with a another couple and our wives have high standards and enjoyed staying at this location. Has a bar and restaurant.

"Nice quiet place "
troubled1, 18 Juin 2019

on a road trip through Wyoming and rolled into Rock Springs on a Sunday afternoon. reading the reviews and seeing prices we decided to stay here. walking in the door we were greeted by Kristin who checked us in explained the swimming pool is a salt pool, which is interesting. gave a first floor room was like a bunker. once in the room it was quiet. there is a bar and restaurant on site. and the restaurant serves a awesome prime rib, the bar has cold beer. we were there on Father's Day and they were closing early. breakfast was in the restaurant and is excellent. my only complaint was internet access. i connected to the wifi but there was nothing on the other end, worked fine in the lobby and bar, but not in the bunker. i just used my phone to surf. the Best Western is a very nice place to stay

"Wonderful stay"
tonyd399, 16 Juin 2019

Nice clean room. Comfortable beds, the TV was a little small but did not really watch it. The pool area was nice. Kristen who was running the reception desk was wonderfully welcoming, even at the late hour in which we showed up. I wish more hotel treated their staff well enough that they were this pleasant. The breakfast cooked to order in hotel restaurants was very pleasant as well. Not the crappy breakfast books many places pass off a breakfast. The cinnamon roll was good but very hyped up from the reviews. The biscuits and gravy was ok, as was the eggs. It was all way better than most places included breakfast but perhaps not as good as going to a mom n pop place in town.

"We Always Enjoy This Place"
wyomingdenizen, 08 Juin 2019

This is where we always stay. My wife's parents used to stay here too. Kristen welcomed us and was very helpful as we checked in. Our room is clean and the bed is very comfy. We had a nice dinner at their restaurant too. Complimentary drinks. Breakfast will be complimentary as well.

"Mrs. Vanpelt"
Tamara S, 07 Juin 2019

Very nice clean rooms. Harper at the front desk was wonderful. Very helpful and pleasent. We had been on the road all day. It was to get here and have such a speedy check in. Then finding the room to be very clean and comfortable.

"Great Deal for a Great Stay"
Exploration324630, 07 Juin 2019

I'm all about a good deal when taking a road trip. This hotel had a lot of value for the money. We were pleasantly surprised with our stay at Best Western Outlaw Inn. Kristin at the front desk was professional and a warm smile upon arrival. She gave us all the details on the hotel and she explained the sit down fresh ready to order breakfast for the morning. We also were given 2 free drink tickets for alcoholic beverages. Here is a list of why I give Best Western Outlaw Inn 5 stars!! -Clean room with comfortable beds -Hot shower with good water pressure -Quiet hotel at night -Large indoor saltwater swimming pool. Great for the kids. -Restaurant on site with a large variety on the menu -FREE hot made to order breakfast -Good coffee at breakfast -Fast and easy checkout -Friendly and helpful Staff If you are staying as a family at this hotel, request a room facing the indoor pool. Some of the rooms are motel style on the outside of the hotel.

"Always Enjoyable"
Cynthia S, 04 Juin 2019

We stay there every time we go dirt car racing and have never been disappointed. Kristen at the front desk was very friendly and knowledgeable. Josh also was very helpful as to getting the information I needed about a purchase. The breakfast is very good with given the many choices to choose from.

"Unique Experience"
Katrina G, 03 Juin 2019

When I booked this hotel I could tell it was an older style building but looked updated. Once we arrived it did not disappoint. The decor was a western theme and all nicely done. The rooms were decent in size with a nice large bathroom sink area for multiple people to get ready. At check in we received a coupon for 2 complimentary drinks in the lounge. The server was very nice and honored our coupon even though we were pushing the time before the lounge closed. Breakfast-- when we checked in we were handed a copy of the menu choices and asked to pick 3 items and hand it to our server in the morning. We filled out our cards and turned them in at breakfast- all of us agreed in our group- it was the best breakfast of our trip. The portions were large and everything tasted fresh and home made. We did not have time to enjoy the pool area but it looked very inviting. We would definitely stay here again.

"Great stay"
Josiejojones, 02 Juin 2019

We had a great time staying at the outlaw inn. Josh at the front desk and Kristen were so helpful and great to work with. the restraunt and its staff were amazing. I highly recommend staying here and dining with them.

"On vacation "
TomH5394, 01 Juin 2019

Our check in with Kristin was excellent. She was fast, friendly and efficient. She even allowed us to use her charger to charge our phone. The room was very clean and quiet. The grounds were well maintained. Parking was convenient.

"We ❤️ The Outlaw"
Just_JD77, 31 Mai 2019

We stayed here on our way from Yellowstone to Utah & loved it. Nice clean room with a comfy bed. Great steaks at Open Range and the house Cab was a nice surprise. Harlee was great at check-in! We would definitely stay here again!

"Road Trip"
gnickols, 30 Mai 2019

Room was very clean and bed was comfortable. Neat historic hotel. Hanee at the desk was quite efficient and helpful. Food was tasty in their cafe and service was good. We are certainly glad we chose to stay here.

"This Best Western and Kristin is the best"
977terryj, 27 Mai 2019

Kristin shared the hotel amenities and map with us to help us find the room and amenities.. So friendly and clear with the details. The hotel was our favorite Best Western during our travel across the country. The room was clean and had a great rustic design.Parking was great. The restaurant had great service.

"Nice hotel, good price and location; some issues with our room"
TN-Bill, 27 Mai 2019

Good: - Check in was great by Kristin, but she needed some help since there were 4 groups checking in at the same time. - Price (booked via Southwest.com for points) was good. - Lounge was great. 2 drinks included with the room. Food was good. Service was a little slow at first (again, need more help). - Beds were very comfy - just firm enough. - Location was very close to the interstate, right on our path from Jackson WY. Bad: - Room had a funky odor. There was a water leak somewhere that left the carpet wet with mold underneath. - We had an outside door with cold air coming around it. But the heat in the room worked well, so it wasn't a problem for us. FYI - Check out the Rock Springs museum right down town. It's free and very well done!

"Business stay"
Explore38113844903, 27 Mai 2019

I made it clear to everyone at the hotel that I was there on business which means my company will see the receipt. I also made clear that I was alone, but my bill showed 2 people staying. I'm expecting my company to request a partial payment from me for the non-existing person the staff listed for their convenience on the bill.

"The best front desk gal ever"
Kyle A, 23 Mai 2019

Thanks Kristin you did an amazing and very professional job checking me and my co-worker into our rooms personally I would smacked the crap out of him but you stayed a 100% professional. Thank you! ! ! !

"The best"
TrailBlazer233036, 22 Mai 2019

Josh works extra hard to make this best western feel like a home away from home. I spend 30+ days in this hotel and they are the best, close to everything, clean, and cozy. The breakfast in the morning is great, restaurant is great. I highly recommend the Outlaw Inn

"Quick Stopover on Road Trip"
CarolS150, 13 Mai 2019

Room was clean and plenty of space. Comfortable bed. Quiet. Parking right outside the room. Our room came with breakfast but we were not too excited about the quality of the food. Otherwise, a fine place to stay.

"Fantastic customer service"
Scustomsteve, 11 Mai 2019

I stayed at the bestwestern Inn in rocksprings and I highly recommend. Kristin at the front desk was so helpful and attentive. She went above and beyond to ensure my stay was comfortable, relaxing, and well attended. Her positive attitude and attention to detail ensured I will return of for nothing other than the beautiful rooms and amazing customer service. 5 stars!

"Unique and clean and very pleasant"
Culture65029535548, 08 Mai 2019

We loved the outlaw theme to the hotel. We were able to get a room before they filled up. The rooms were very clean and the employees were very welcoming. Nice sit down breakfast was provided free where you had a server and the food was made fresh. If you need a room in suggest this one.

"Great place present environment"
Michael E, 28 Avril 2019

The food was great, got 2 free drinks upon check in and the front desk agent greeted me with a smile asking how she could help me. And she's drop dead gorgeous. Great place will be staying again in wonderful Wyoming.

"Room with no temperature control - annoying hum"
DM_Tmblwd, 27 Avril 2019

First of all - do not give me a room that you know has no A/C capability. My room was 73 when I arrived and 67 next morning when I awoke. I needed the room at least 68 or preferably 65 when I went to bed at 10pm so I could get a full night of restful sleep. The check out desk clerk told me the next morning - oh, they've been working on that but it is not fixed yet. Next the air plenum system has a very irritating low hum that made it very difficult to not get to sleep but to stay asleep. I'm lucky if I got 4 hours sleep and I needed to drive 9 hours to my next point the next day. I will be very skeptical about staying at this location on my next trip through. Please do not give someone a room that has a problem and at the very least tell me what the problem is and give me the option to accept or request a different room that meets my needs. I would give this property a 4 but I do not appreciate not being told of a problem.

"Stunning stay"
Inspire22889487509, 23 Avril 2019

The location in Rock Springs had a cowboy outlaw theme. When we entered the king room where we stayed, we took awe to the appearance of the room. The cleanliness of room, and the use of the Ipod charger was really appreciated. The pool experience was amazing. The hours of the pool were useful and overall this location did a mighty, fine job of hosting such wonderful people as ourselves.

"Wonderful place to spend the night, or longer."
JohannDryden, 22 Avril 2019

This Inn was a welcome reprieve from long hours on the road. As soon as I'd stepped through the door, I was greeted by the woman at the counter with a cheery disposition. Once I'd stepped up, I was asked how I could be helped, and helped I was. Payton answered every question I had and gave me some information I hadn't even thought about. Extremely helpful woman--even told us the exact number of stairs I'd have to take to my room, asking if that were okay before booking it. Helpful, and thoughtful. The room was spacious enough for the adults, my brother, father, and I. While we didn't need it, the mini fridge had plenty of space. The bathroom area has a beautiful light around the mirror providing even lighting that's surprisingly easy on the eyes. The beds are comfortable, but perhaps a touch on the soft side for my tastes. The pillows were nice and plentiful. I would have no qualms about spending the night here again, but alas, we're heading out again today.

"Great place to hang your hat in the west!"
Paradise51944715911, 19 Avril 2019

We've stayed here a couple of times and have always appreciated the warmth and coziness in this motel. The rooms are clean and neat, the service is wonderful and the food is great. The outlaw theme goes well with the location and is interesting. One thing we see consistently in Best Western motels is comfortable rooms and beds and a good hot breakfast. The Outlaw Inn does it well. The indoor pool is nice for families, and they have an adequate fitness room for work outs.

"Double Check"
Coastal617782, 15 Avril 2019

When I reserved the room I specifically asked that we please have an interior room and please make it as close to the main entry as possible (due to a recent hip replacement surgery) When we arrived none of this was accounted for. Eventually they got us a room but it was an outside entry which due to forecasted weather was unpleasant. Just double check if you have special needs. Not sure they really pay attention to that. Otherwise stay was ok.

"Transport driver"
hc2311, 10 Avril 2019

Had a great stay at “Outlaw Inn”, rooms are clean and comfy and entire staff took great care accommodating me. Payton working front desk at check in, went above and beyond with my location request for parking. Thanks. O.

"Happy with my Stay!"
HSCSTAFF, 09 Avril 2019

Great hotel with friendly staff. Payton, the front desk associate, was very helpful and always wore a smile which was welcoming. The rooms are quiet and the beds are comfortable. Would stay again! Would also recommend to anyone needing a good meal and comfortable place to stay!

"Awesome place"
Eric A, 09 Avril 2019

Great Service, Quiet rooms, Wonderful food and a good bit of nostalgia. The place had an antique feel, large room with an indoor pool. Must have for the cold winter nights. Nestled in the hills of Rock Springs awesome

"None"
Carol A, 31 Mars 2019

After over 12 hours in the car, our front desk associate, Payton, was the friendly and smiling face we needed. Such a sweet person. Will definitely stop here again if we are in the area. Thank you Payton!

"Great experience"
lnoble5, 23 Mars 2019

The hotel staff were exceptionally friendly and the room was very clean. Breakfast was delicious with generous portions. Desirea at the front desk in particular made us feel very welcome. The internet connection worked flawlessly.

"Great beds and quiet stay"
april6834, 04 Mars 2019

Enjoyed our stay as always. We love the rooms and the comfy beds. The hotel is always very quiet. We use the pool but there is not jacuzzi and that would have made our stay much better. Staff is polite and rooms are very clean.

"A Very Interesting Best Western"
AustinActor, 27 Février 2019

I really like this place. It's an older hotel but, that kept up and at least had comfortable beds in it. Great hot water, great pressure. It had an awesome restaurant attached called Open Range. My room was an exterior entrance the lab me to park right next to the door, just like the old days. I like that and it's convenient for me and my dog. By the way, Best Western is lets you take dogs. Thumbs up!!

"My stay at the Outlaw"
trents555, 23 Janvier 2019

I stay at this location frequently, the staff are always welcoming and the place is always clean. I would recommend staying here to anyone.. the rooms are clean, comfy, and warm. The food is wonderful and the servers are always super nice

"Excellent stay"
KBD87, 14 Janvier 2019

We stopped in Rock Springs while traveling and picked this hotel because of the name and decor. We were checked in efficiently by a friendly staff then went to our room. The room had 2 king beds and was roomy and clean. The shower is excellent in that it raises and lowers to your height. We were hungry so we ate at the restaurant in the hotel and it was excellent as well. We slept well and were off early the next morning. We didn't have time for the breakfast but you can request a to go bag with fruit, granola bar, muffin and water. A solid place to stay!

"It was fine"
Christyte, 03 Janvier 2019

The hotel rooms that are in the inside have several stairs and there is no elevator. They gave me a room that had the door to the outside. I was able to park right outside my door. The room was large, pretty clean, and was fine. Nothing special but nothing bad either. The breakfast is an order form you fill out in advance with your 3 items and you go to the sit-down restaurant and they bring you what you selected. The food was pretty good and the server was really friendly.

"Attentive Staff and Clean Room with Excellent Shower"
Eugene M, 29 Décembre 2018

We had not reserved a room, but were passing through. My wife was driving and choose to try Best Western Outlaw Inn (BNWOI). The receptionist was great at providing us a room where we could park directly next to the room's door. We had just stayed at an Inn where it was so rustic that it was either too hot or too cold to sleep. The room at BWOI was perfect. The complementary Breakfast was great, especially the staff.

"Extremely disappointed"
amberbQ585QZ, 15 Décembre 2018

Do not go here if you use a wheelchair. The hotel has NO ELEVATOR, only a lift that has to be operated by the manager. The lift didn't even work and the is no fire exit without using the lift. Rooms are small and overpriced.

"Lovely hotel with good facilities, but a bit noisy"
1066RA, 20 Novembre 2018

We stayed two nights at the Outlaw Inn, during a very chilly November. The hotel is easily located off the I-80, on Elk Street. Check-in was easy and our room, 243, was round the back in the drive-up section. This made everything really easy to get into our room. The room was a good size with lots of cowboy-related items. It had a good homely feel to it. The room has a single blower and thermostat which heats it up, which was a bit noisy. There are good facilities in the hotel. Breakfast was good and the staff were all very pleasant. We had a couple of beers in the hotel bar one night too. The downside for us was the noise. The fridge rattled on all night, it wasn't level in the cupboard which didn't help. And being at the back meant there was a considerable amount of trucks and lorries. One lorry has just pulled away after leaving his engine running for forty minutes, starting at 6.50. There are two others running out there right now too. We would recommend the hotel but would choose an inside room next time.

"Nice Hotel/Motel and Breakfast"
gypsylady002a, 07 Novembre 2018

it's an older place and is a combo of hotel and the old-type of motel where you park your car in front of your room door. At check in, you're asked if you are a Best Western member. If not, it takes 2 minutes to sign up and you get a bottle of water and a cookie! You also get a breakfast form that you take to the restaurant and they will prepare what you checked on the form. The rooms were a little dated but very clean and the bed was comfortable. Breakfast was very good. Warning - i asked for a cinnamon roll and it was the size of a loaf of bread!! They serve excellent coffee too. Our server checked on us often and brought us coffee to go. We walked around the hotel part where there are meeting rooms and a pool. The rooms in the hotel part looked more up-to-date or recently renovated. We booked our room on Priceline for $108 which was $50 cheaper than going thru the Best Western reservation call center. If we are in the area again, we wouldn't hesitate to stay here.

"Nice!"
Lisa C, 06 Novembre 2018

Passing through, was a nice, quiet, comfortable room. Average price, get what you pay for plus the extra nice staff. Breakfast was hot and good. On the road again? They'll fill your travel mug and/or thermos with coffee.

"2 night stay"
DAnnNewcastleUtah, 29 Octobre 2018

We stayed two nights and enjoyed it for the most part. The rooms are fantastically clean and comfortable, the hotel layout is different but quite nice. It is quiet, the staff are wonderful and beyond helpful. We would stay here again. We had only one complaint and that is that the room temperature was steady at 75.... way too warm for sleeping.... the thermostat wouldn't adjust the temp..... maybe it's locked in somehow at 75....even tried the air conditioning..... if that problem was fixed I would rate Outlaw Inn totally excellent.

"Unusual layout, reminiscent of a motel"
H B, 26 Octobre 2018

Our stay was OK, but personally we found the design of the hotel a little oppressive (dark with no natural sunlight). There was a strong smell of chlorine from the indoor pool around which the hotel rooms are grouped in a layout that is very reminiscent of a motel. Service in the restaurant was good, both at dinner and at breakfast. The breakfast option we had booked was very, very limiting - we were allowed to choose only three items off the menu. Unfortunately, that was a little meagre compared to all the other places we stayed during our road trip.

"Great Venue for Large Groups"
2oldbirds, 18 Octobre 2018

I was recently a guest at The Outlaw Inn, along with close to fifty other wildlife enthusiasts. The Outlaw Inn staff were friendly, courteous, professional, and helpful 100% of the time. Our group stayed for a week, and we did not get tired of this hotel. It is one of the older more comfortable hotels in Wyoming and has been well maintained. The rooms are nicely furnished, offer private entrances, and well suited for travelers needing some work space. My room had a nice refrigerator, micro-wave, and everything else that I needed. The kitchen and bar staff are great folks to work with and they serve delicious food and beverages. I will stay here again, and have no qualms recommending the Outlaw Inn to friends. Our group was totally satisfied and happy with our week long stay at this wonderful hotel.

"Traveling Thru"
Elizabeth N, 16 Octobre 2018

Wonderful Towels and Bedding but stay away from room 349. Very noisy till 10 pm and again at 6 am from the bars ventilation system we were told. Breakfast was not self serve and food quality was poor.

"Great one night stop"
Wes L, 14 Octobre 2018

Traveling cross country and this was Great stop with excellent restraunt. Back has place for trucks and rvs. We were in RV and after 60 plus days we needed a real nice hot shower. Tv and good food. They fit the bill perfectly.

"Over-rated"
HalleGrace, 09 Octobre 2018

Based on Trip Advisor reviews we booked the hotel. The first clue should have been booking an interior room. This is a former motel where they have enclosed the interior garden. To get to any of the interior room you must go up or down stairs, no elevator although there is a lift. The enclosed space is dismal and expansive. The railings in front of the lower level rooms only add to the shut in feeling. The room lighting is also poor. After a day of travel the last thing I want to do is lug my suitcase up or down stairs. The hotel had potential, but the overall atmosphere and feeling really detracted. For the price, newer options are available in town. Try another hotel.

"Great place to stay!"
TravelNurse25, 07 Octobre 2018

Traveling through Wyoming to Nevada. Clean exterior and interior. friendly staff, comfortable beds and clean linens, a variety of pillows on the bed. nice shower. Breakfast served fresh and hot at no additional charge.

"Nice but not for the disabled"
PTLady814, 30 Septembre 2018

This is an older hotel but it appears to be nicely maintained overall. We would not stay here again as it is totally not a mobility accessible hotel. Although they've made an effort to make it accessible in reality it isn't. There is no elevator just a lift that must be operated by staff taking away independence of moving around the hotel at free will for a disabled person. The accessible room is the furthest away from the front desk and lift, defeating its purpose, just to far to walk or roll a wheelchair. The room was too cramped with furniture and has very low ceilings making it a bit claustrophobic. The room appears clean but the carpets are filthy. The staff however are extremely helpful and friendly. The breakfast was very good. The value is fine. Overall not a bad hotel but It's just not accessible.

"Not like on the pictures. Full size bed instead of queen"
Sonini1993, 18 Septembre 2018

The room was not like the picture. I chose Best Western over the rest of the hotels in the area because the shower had a hose. False. Besides, I paid for a queen size bed and I got a full. When I asked the woman in the front desk, she told me it was a queen. I know the size of both. I am 63 inch tall (5' 3'') and a queen is 60 inch wide. Surprise when I lied down (width direction) and at least 8" were out of the bed. Obviously, it was a full size bed (54"). The door of my room didn't even have a number on it. Not the same color as the others. Ridiculous.

"Great manager"
_holmes_sammi, 10 Septembre 2018

The manager was very polite and helpful with my cancelation of a reservation. Hotel is clean with good restaurant, have stayed here several times and will stay again. Close to the horse tracks and easy to find.

"Great Stay"
jeffrussell2018, 26 Août 2018

Best Western has really stepped up their game. It looks like they are in the middle of a property face lift on many of the properties. Great rooms, great service. Clean, comfortable, great value and great staff.

"great service"
755frank, 17 Août 2018

we had to grab a hotel last minute and best western was there at our service. we came in late they even extended our check out time an hour later, even though we did not take an advantage, the gesture was very nice.

"Great traveling respite"
Billie J, 17 Août 2018

After a long drive through Idaho and Wyoming, the Outlaw Inn was a perfect respite. The location right off the freeway was convenient and the staff was fast and friendly. We were in our room with our heads on the pillow within 20 minutes of turning off the car engine. Great night's sleep! And breakfast was hot and ready even before we were which was great for another day of driving.

"Not bad"
kellytC1712TB, 16 Août 2018

Nothing fancy but not bad. It could use some updating but the layout is very nice. The lady at the front desk was super busy but helped everyone out in a very timely manner. I would stay again if in Rock Springs.

"Buds trip"
ronmasciovecchio, 14 Août 2018

I have stayed at this hotel on a number of occasions, mostly solo on my way home. The rooms are comfortable, the staff is attentive and the new lounge and downstairs restaurant are a real convenience. One thing for sure, at least in my opinion, the management at this hotel has a very low opinion of smokers. This is based on where you can smoke. It's extremely limited and in one area it seems they want to hide you from view of others. It's “smoking in a pen”.

"Great hotel!"
ambersaulsbury, 10 Août 2018

Rooms were great and the best hotel breakfast I have seen, they give you cooked to order and so much food! It was great. Extra area next to bathroom gives you much more counter space than normal rooms and I loved the western decor of the room. Overall a great stay.

"AMAZING Stay with FANTASTIC Staff"
702KKrew, 09 Août 2018

We were driving from Las Vegas NV to North Dakota & made some detours due to weather. We stopped in the Best Western Outlaw Inn were we had the Extreme Pleasure of meeting Roe who was working front desk. She was AWESOME, she got us 2 rooms for the night and gave us a history lesson about the Inn & Rock Springs. The Rooms were Very clean & the bed was to die for. We would stay there again & highly recommend the Outlaw Inn. Breakfast is freshly made with several choices.

"Not Quite Up to Our Expectations"
K M S, 06 Août 2018

This BW does not offer the usual breakfast buffet. They give you a voucher, on which you choose 3 items, to use in their in-house restaurant. Rooms are clean and nicely decorated, but small and dated. The price paid was not a good value...way too high for what we got. Refrigerator in room was noisy.

"Best place we've stayed in a long time."
dudleysc, 24 Juillet 2018

The Staff, across the board, were the friendliest and accommodating that we,ve seen. I wish I could remember the name of the young lady on the front desk the morning we checked out (7/20/2018). The reason being that the hot water pump for the entire motel had failed and she had to field numerous angry and cranky folks (me included). She did so with style, aplomb, patience, humor and grace. she was an indication of a well run and more importantly, well trained organization. Kudos the the owners (we met the First Lady the evening before).

"The best breakfast !"
clevelandcooking, 24 Juillet 2018

The room was very loud and I didn't sleep well but the delicious breakfast made up for it. It was made to order. Such great pancakes! Buscuits and gravy ! Yummy. Beautiful western decorations and history at the hotel.

"Comfortable hotel"
aardie21, 22 Juillet 2018

This hotel is conveniently located just off the interstate with a large car park which made parking easy. Our room was large and comfortable and spotlessly clean. We were allocated a room overlooking the indoor swimming pool which we thought may be noisy - but it wasn't. We had a great night's sleep. One note of caution though - I would avoid the restaurant for evening meals. I'm sorry but the food was absolutely terrible. It really was the worst meal we had in our entire US trip. It was so bad that we couldn't eat it. The service was pretty bad as well - which was reflected in the tip I left. In fact, we were very reluctant to go down to breakfast the next morning BUT - the breakfast was brilliant - absolutely delicious. Well cooked and plenty of it.

"Good location, friendly staff"
HobackTravlers, 21 Juillet 2018

Great location right off the interstate. Our room was clean, and it was great that we could pull our truck right up to the door. Kevin checked us in and was incredibly kind and helpful, in fact all of the staff were excellent. The complimentary breakfast was wonderful, and went far beyond the continental fare you see at other places. Overall great place to stop if you are passing through Rock Springs.

"Road trip west. First stop"
Christina L, 15 Juillet 2018

Older hotel but well kept. Super convenient right off interstate. Outside entrance looked like it was under construction maybe? Room was on the small side. But adequate for 4. Bathroom was obviously recently remodeled- gorgeous and handicapped accessible- even had a shower chair(awesome!). (Pictures below) Desk, 2 extra chairs, nice sized closet and small fridge. The breakfast only lasted til 9:00 which was hard to swing because we went to church, BUT how cool is it that they have sack breakfasts ready for pick- up after 3am!!!! Breakfast was good and plentiful. Friendly staff. I attached a picture of breakfast menu- nice options. Everything was clean. Decor was very Western and comfortable. Beds were comfy with adequate covers and pillows. You can adjust temperature in your room. I would stay again. I liked the quiet of the courtyard but it was lit all night so the shades didn't block it all out. They had a group of High School rodeo kids and man they were well behaved and polite ???? they have Pepsi products in the vendo-land ?? My only boo- hoo

"Family vacation road trip"
Tiff T, 09 Juillet 2018

Unique layout was fun for the kids. Loved the overall theme of the hotel, and staff was super friendly. Woke up for breakfast after 3 hours of sleep, due to traveling, and it was worth it. I made a reservation with little cell service and the front desk was patient and friendly. The lady who checked us in was very understanding and quick to get us to our room with a 3 am arrival. Breakfast was delicious and quick and a full breakfast in the resteraunt.

"comfort and service"
23Chachalacas, 06 Juillet 2018

The hotel rooms are clean, modern, and comfortable. Rooms are quiet. There is an indoor swimming pool which, is a blessing on any cold day in Wyoming. The staff is helpful and courteous. We had a very good breakfast in the hotel restaurant.

"Great place to stay!"
Bheiden, 26 Juin 2018

We made a last minute decision to stay here and it was a great place. The hotel staff was nice and helpful. The room was clean and the price was great. They had a large indoor pool which my son enjoyed. They had an excellent breakfast with large portions. I would recommend this to any family traveling through Rock Springs, WY.

"Unorthodox But Okay For The Night"
EmmaB2812, 24 Juin 2018

Upon entering this hotel, an overwhelming smell of chlorine hits you, which we put down to an excessive use of bleach. After checking in, we carried our luggage up the stairs to the rooms as there is no lift (elevator). We are away for 4 weeks so we have several heavy bags, so no lift was not ideal. As you walk through the door from the reception into the hotel area, which appears to be an extremely large building, you see to the right a large spacious area, presumably for functions, and to the left, a swimming pool. To get to our room we had to walk through the centre of the hotel, past the swimming pool and through the 'saloon' which felt odd. The saloon, although we did not drink there, did not have any draft beers and just appeared to be a small area curtained off by the swimming pool. The rooms were a good size and were very clean. The beds were very comfortable as well. The only issue with the rooms was that they all faced into centre of the hotel meaning there was no natural light or outward facing windows, and everyone walking by could see directly into your room unless you kept the curtain constantly shut as the glass panes were floor to ceiling. The rooms at one end of the hotel are situtated by the air conditioning unit which functions for the whole hotel and makes and incredibly loud norise, so we had to ask this to be switched off. We went for dinner in the hotel restaurant and had an awful experience with terrible service and poor food. After complaining about this, the owner (possibly his son) was extremely kind and apologetic and removed the charge from our bill. We did not have breakfast here, but went to Walmart instead.

"Very nice in Rock Springs!"
anne c, 24 Juin 2018

We arrived here on a rather spur-of-the-moment basis after a bit of a fiasco at another inn in Rock Springs which resulted in us having to cancel our room there. We're driving back to California after a stay in Oklahoma visiting my mom and were tired and hungry and ready to settle in for the night. I walked into the Outlaw Inn, was greeted with a friendly smile immediately, and was told there were rooms available for the night. We were given vouchers for a complimentary breakfast for each of us, with our choice of drinks and menu items. Score! I paid a reasonable price for a very nicely appointed room with two queen beds for myself and my two teenage children. The room was clean and well stocked, the bed was very comfortable, the Wi-Fi was fast, and the air conditioning cool. In the morning we headed down for our breakfast and were seated and served a delicious meal. The staff here are super friendly and accommodating. We would be pleased to stay here again if our travels take us back through Rock Springs. The Best Western Outlaw Inn earned this five-star rating.

"Great place"
xaimi, 22 Juin 2018

This is such a beautiful Best Western. When checking in we were given a menu for breakfast the next morning. You could check one item from one section and 3 items from the other section.. Turn in the menu in the morning when going to breakfast and the server would bring what was ordered. The room was also beautifully appointed and very clean. This was such a pleasant stay at this place of business that I would highly recommend it

"Great Place"
justlittleoleme2, 21 Juin 2018

We stayed here for one night, on our way home from Nebraska. Great room and really cool hotel. I did not realize that it was where Butch Cassidy worked in a butcher shop. Lots of history around there, so wish we would of stayed another day to see what was out there. Anyway, you wont be disappointed, great rooms, comfortable beds, indoor pool that looked nice, and oh my free breakfast was the BEST. They get your order and bring it to you. Nice they dont have the lines waiting to get your food. Worth the stay. Oh by the way the girl at the front desk had just started and she was wonderful. Sorry I forgot her name.

"Traveler"
User, 19 Juin 2018

Best place I stayed at and ate at during a three week trek across the western states! The staff was excellent from front desk to wait staff in the restaurant. The Open Range reasonably priced, exceptional food, and superb wait staff! Thank you Peggy G. and Christy! Betty I am so glad we met! To all the staff at the Best Western at The Outlaw Inn my appreciation for work well done!

"Great place"
Isaiah V, 13 Juin 2018

I stay here often and by far it's the best place to stay while in Rock Springs,Wyoming it's always clean!! and Ms.Betty and the rest of the staff are always nice and willing to accommodate as much as they can

"Excellent"
E3900KFjanets, 12 Juin 2018

It started at the front desk, I was greeting by two young ladies. They both were friendly, accommodating, cheerful and professional. The rooms were very clean and I loved the decor!! The continental breakfast they offer was different to me as you pick what you want and then they make it fresh! A sinful cinnamon roll topped my visit. Will stay here again!

"Outlaw Inn"
Kevin R, 31 Mai 2018

Overall good. We had a room that was outside entrance. We prefer inside entrance for safety reasons but room was convenient to car. Room was clean. All staff very friendly. Complimentary breakfast was very good. Better than most hotels as you can order from menu.

"It took several showers to clean this place off of me."
M_Nelson192, 28 Mai 2018

Where to start, the good? Ok, there really isn't much good to this 'hotel' besides the location to the interstate. The staff was friendly but not very helpful. We had an interior second story king room. The room smelled bad. Not only did it smell of stale cigarettes but it also smelled old and musty and like your old aunt Linda's house who doesn't know how to clean. The carpet felt 100 years old. the fabric headboard was just downright gross. The bathroom resembled a truck stop but not as spacious. The sheets didn't feel clean and the remote for the tv had old food on it. If you can avoid this place, do it. there are other places in Rock Springs that are more deserving of your money. We definitely did not get what we paid for, seriously, this place is gross.

"Ok for an overnight stop"
Woodsothemove, 23 Mai 2018

This is hotel is in the process of being renovated, it was very clean, nice large bed, the staff at check in were very friendly, but be warned the walls are very thin you can hear the tv next door as if it's in your room. Outside our room door was a big open conference space, whilst in bed we could hear the discussions around the table. On a plus point you can walk to restaurants very easily. The hotel was good as it was an ideal resting point on our trip but because of the lack of noise insulation I won't be staying here again.

"Great Hotel and Restaurant"
greeleyhillpastor, 22 Mai 2018

OUr overnight stay was great. The room was clean and comfortable. We ate in the restaurant in the evening, and had breakfast before we departed. The food was excellent, service too.Highly recommended.

"Wonderful hotel, wonderful customer service from front desk employee!"
MontanaBeachlover, 18 Mai 2018

It was late by the time we reached Rock Springs, and we stopped by to check rates. We had a better rate online which the woman at the front desk honored instead of making us get it online. She was so nice and accommodating. I cannot remember her name as I am terrible with names, but she was from Rugby, ND. Gave us a great room, and helped us find a few snacks and juice before bed. Could not have been nicer. The rooms were really nice. Great beds, towels, everything we needed. Had a great night's sleep and ran to breakfast before it closed. The one bad thing we experienced here...the woman doing the breakfast was very rude and could not have looked more sullen and hateful. We made it just before 10 and were watching the tv. When it turned 10, she literally turned off the tv as we were watching it. Hard to believe places hire people like this to work around customers. Otherwise, a great place to stay, very nice grounds. Would come back anytime.

"Wonderfully comfortable beds, quiet rooms!"
Cowgirlmama56, 12 Mai 2018

We didn't have a reservation, just stopped in. The room was very clean and just what we needed after a long day of driving! The bed was super comfortable and the shower head was the best!!! Loved having a restaurant right in the motel, but it was only ok. The food was good but the service, while everyone was very friendly, was very slow. We were about ready to leave and not do dinner because it took so long for someone to even acknowledge that we had been seated! We were the second ones in for breakfast and the wait staff took almost 5 minutes to get to us! That's a long time just sitting waiting for coffee/water! We would definitely stay there again, but would probably avoid the restaurant!

"Gluten Free dessert, but no soy/almond milk to go with it."
Piomauro1, 11 Mai 2018

Very good overall. Gluten Free dessert, but no soy/almond milk to go with it. Accessible room nicely decorated with rolling shower, but just a tad too small for people with disabilities, particularly if there is a need for a walker or wheel chair

"Family Trip"
paulcarolyntn, 10 Mai 2018

Excellent service and cleanliness! Staff was great and really appreciated the complimentary breakfast! If we ever pass through Rock Springs again, we will definitely stay at this hotel!Thank you for making our stay such a pleasant experience!

"Womens State Bowling Trip"
bare1209, 09 Mai 2018

The stay was good. The one wall of all the hotel rooms is all windows or glass floor to ceiling with curtains which I found a bit odd and kinda uncomfortable. The breakfast is great but service was not, you get a free breakfast card for the restaurant and I am assuming it indicates to the server probably little to no tip with the complamentary breakfast customers.(We still tipped). We enjoyed our stay.

"Great place!!!"
Arrow_Five, 04 Mai 2018

What a find! Super comfortable mattress! Great staff, food & atmosphere! We arrived about 1/2 from the restaurant closing and they were more than accommodating! We did not feel rushed in any way! Great place! If ever in Rock Springs again, we will stay here.

"Resort oasis on the Interstate"
peterblindt, 01 Mai 2018

Wow - it looks like a motel just off the interstate - but the lobby has a clean, elegant western feel of a resort hotel. The oversized expensive heavy leather furniture was a real classy touch and pleasant surprise. The staff at the counter was professional, courtious and helpful I was exhausted and just needed a place to sleep - but found a super clean room and well appointed oasis instead.

"Comfortable stay"
Debbie M, 30 Avril 2018

My room was comfortable, quiet and clean. I don't really enjoy the open area hotels as sometimes the common space is occupied by noisy guests but my stay was uninterrupted and very quiet. Loved the big spa bath. Staff was very friendly and attentive.

"could not have been better"
woodnfly, 28 Avril 2018

at every angle the employee rating is over the top - the open central area and quiet interior were a welcome change from the common - the pool and the restaurant, are quite exceptional - to find a place to stay of this character and exceptional quality is indeed remarkable - even by Best Western standards.

"A fun and relaxing motel experience"
thebinders, 25 Avril 2018

The Outlaw Inn in Rock Springs, Wyoming was a highlight of our cross country trip. We stayed at many Best Westerns, but the Outlaw Inn with it's HUGE indoor pool atrium and on-site restaurant was one of the best, if not the best night's stay we experienced. The breakfast was fantastic.

"Outlaw Inn"
stormybutler7, 24 Avril 2018

Best place to stay. Absolutely beautiful place to stay. Staff went out of there way to accommodate me and my family. Staff very professonal, kind with a smile. Great food with real bacon! This is important.

"Eat at the Restaurant!!!"
msjradennis, 20 Avril 2018

The reviews for the restaurant were very good and all recommended the "grilled carrot cake". We had to try it. My husband ordered the Chicken Fried Chicken and I had the Steak Fajita Salad. Waitress was very friendly and efficient. We were seated promptly and our order taken. Food was out within 15 minutes. Dishes weren't really anything special but OH, THE CARROT CAKE!!! It was to die for. They melt butter on the grill, cut the cake and grill it until just slightly crispy...in the butter. YUM!!! We live in Washington State but we'd be willing to go back just for the cake.

"Nice place"
Krizinne C, 16 Avril 2018

Good rooms, I liked the fluffy pillows. Nice selection of TV channels (don't have to at home so it's a treat) Our kids enjoyed the pool. I also like that there is a gas/convenience store across the parking lot. Go somewhere else for meals.

"Nice location"
Lisa D, 11 Avril 2018

Great hotel with a few smoking rooms left, being on a cane I am grateful for ground floor whenever possible. The staff was wonderful and their continental breakfast looked good, even though I didn't take part.

"Food was good service even better "
Billfacin, 02 Avril 2018

I was in about a week ago and ordered the prime rib dinner it was delicious cooked perfectly. My server Charity was amazing she cow towed to my every need. The young lady that sat me was upbeat and cute as a button I believe her name was Emma? The music was sublime, in fact I honestly ended up staying longer because of it. I watched the servers serve the busser bus and cute button host it seemed to be a nice functional staff. I didn't feel rushed or made to feel bad for just hanging out. It was great. I'll actually be back within the week. I hope to have miss charity as my server again and of course hope to see my little upbeat cute button too!

"Great ..... but"
Patrick S, 17 Février 2018

Outlaw restaurant. Visited on 2-17-18 7pm Great food amazing steaks awasome manager steaks where cooked perfect our server was on point with every thing The only complaint I have is that the salad that comes with the steak dinner for 26.99 Dose not come with croutons it was a extra $1.00 for a small dish of them and no white gravy for the mash potatoes other then that amazing food and service

"meh could have been better"
jimdvr, 08 Janvier 2018

hotel is ok, clean and convenient to the interstate. loud fan in the one end might keep you awake, bed is ok pillows are awful rooms on the upper level seem nicer but no rooms have exterior window unless they are the ones you enter from outside

"Not an Outlaw in Sight"
Donna H, 02 Janvier 2018

We met only the best people at this Best Western. The staff was welcoming and friendly. We appreciate a warm welcome as we register for the night and a warm, friendly greeting when we have breakfast. Our night was complete and the next day we were sent off with friendly breakfast staff. The room was neat and clean. The remote, yea!, was disinfected and placed in a little pouch. We stay in Best Western Inns when ever we travel because the the predictable clean rooms, the welcoming staff, and the breakfast.

"BS Outlaw Inn"
stevesO5931VR, 28 Décembre 2017

This was an extremely well kept motel, everything was easily found, the food was great, and it was very relaxing. The breakfast was not a buffet, you ordered 3 main items, drink and coffee, each time we ordered the meal was perfectly prepared even when I requested crisp bacon.

"Nice place to stay"
garylynnh, 16 Décembre 2017

Clean and comfortable. Breakfast, included with the room, is in the dining room and made fresh, just as if you were ordering. Once the waitress takes your marked sheet, it is only minutes before you have a nice hot breakfast in front of you.

"Second Stay"
thomasaustinr, 16 Décembre 2017

Remodeled older building with unusual floor plan. Convenient ground floor parking in the back with direct outside access. Hot meal served for breakfast at restaurant. Somewhat limited evening menu. Quick access to interstate for business.

"Updated"
TwoOnTheRoad863, 12 Décembre 2017

This hotel has been updated since the last time I stayed here. Beds are comfortable, appears fresh paint, carpet, and bathroom has been uodated. I will definetly stay here again. Pleasant experience overall

"Very comfortable"
Troy B, 06 Décembre 2017

I really enjoyed my stay at the Outlaw Inn. The staff is always very warm, friendly, courteous and professional. My only regret is that I did not have enough time to take advantage of the swimming pool.

"Brief stay but would go again"
Jason M, 03 Décembre 2017

I stopped here on my way across the country. It was a very brief stay, from 8:30 PM - 5:00 AM the next morning. Overall the visit was satisfactory for what I took advantage of. For an older hotel it looks well taken care of and has appropriate decor for the area. The bed was comfortable which was very nice after 15 hours of driving that day. The shower had lots of water pressure, probably the best of any hotel I've been at in a long time. For guests that leave before the breakfast is available they have a breakfast bag with some fruit, a muffin, water bottle, and a few other small items. This is really nice and not something you get everywhere. I would stay here again if the opportunity came, the location is perfect for travelers and the amenities (restaurant, lounge, pool, etc) make it a great spot.

"Will Stay Again"
BreakingBad5, 02 Décembre 2017

Very CLEAN and comfortable hotel with pleasant staff. Open Range Restaurant on-site is a hidden gem. The food is delicious and prices are moderate Have stayed twice here and will stay again as travel affords.

"Clean and quiet"
jasonrU3717KK, 01 Décembre 2017

The rooms have new mattresses and it's very quiet overall this is the best sleep I've received in the Rock Springs area I would definitely recommend this Motel to other people I spend a lot of my time staying in the rock springs area for business reasons and its always nice to know I have the outlaw as a choice .

"Grat Value would stay here again"
294lanced, 29 Novembre 2017

Needed a p[lace close to the freeway on a bazai trip in Rock Springs. Chose the Best Western because I wanted something a step above Motel 6 and got it. Paid a bit more but worth the additional cost. Room was comfy and clean. Breakfast was good and satisfying

"Excellent"
bzd2017, 28 Novembre 2017

Had a fabulous stay! The hotel has a nice home feel. There is a bar and Restaurant. Great dinner at the restaurant and the free breakfast was sit down and served by a waitress! Best BW breakfast I have had.

"Strategically located, high in quality"
Paul S, 27 Novembre 2017

Excellent location with easy off and on access to the freeway, yet very quiet. Super friendly and helpful staff. Wonderful breakfast with sit down service and waitstaff. Everyone on premises was professionally dressed. Excellent onsite restaurant. We have stayed here before and we love this hotel.

"Best of the West!"
catherinefC5846XI, 26 Novembre 2017

Clean. Cozy. Comfortable. Good lighting. Lots of hot water. Great food. Attractive decor. Outstanding staff. Has it all. Definitely recommend both the hotel as well as the restaurant. Can't be beat!!!

"Best Yet"
gregfK931SD, 23 Novembre 2017

We have stayed at many BW hotels. Being Rock Springs, WY I was a little worried. No worries here. This is one of the nicest BW I have stayed at, I have over 100 nights in BW hotels. Fantastic, clean and friendly. Really like a resort feel.

"Outstanding Service with True Comfort and Western Flavor"
raptoresse, 10 Novembre 2017

I stayed at the Outlaw Inn October 16-20 as part of a rather unusual meeting/convention of hunters...we hunt with eagles, hawks and falcons. Dozens of us, along with our birds and a few dogs, invaded this wonderful hotel for over a week. We had a buffet dinner for over 75 people one evening, as well as an auction set up with a cash bar. We also used their meeting room for guest speakers during one morning and several evenings. The entire hotel staff, from the owners down to the housekeeping staff, worked incredibly hard to support all of us and provide us with everything we needed for an enjoyable week. The food in the restaurant was very good as well. The breakfast is included, but it's not a typical breakfast bar where everything is in heaters, or mini-fridges and you serve yourself; these breakfasts were cooked to order based on an order form that you provided your server each morning. Our crew would descend onto the restaurant en masse, around 30-40 of us at a time, and the servers worked and ran their behinds off, always in a cheerful fashion, to get us our breakfasts quickly so we could get out into the field and hunting. I read another review which stated that there was no microwave in the room which was NOT the case when I was there. I had a fridge, microwave, and coffeemaker, and a great flat screen TV. It is clear that this is an older building, with an interesting 1960s octagonal design, but they've renovated it nicely, added era-appropriate and current upgrades, and I found it to be a perfect blend of nostalgic Western and modern decor. They even have a small herb garden in elevated planters for restaurant use on the south-facing side of the building! The owners are second generation, with deep Wyoming roots. If you find yourself in this part of the world, treat yourself to a stay here, and don't just stay at another cookie-cutter chain establishment. I can't wait to go back again!

"Great friendly service"
michelleaW2982OA, 08 Novembre 2017

We had a quick stay at this hotel and the rooms were good and the service was excellent. My kids swam in the pool. The pool area was a little funky but good. It's a little old school and quirky and has lots of character. Just what we needed. We would stay there again.

"Pricey & unsafe"
williamsP8173ZB, 05 Novembre 2017

The hotel is noteably an older building that could still use some work. While our room was clean we could never get the temp below 78 degrees. For the price we were also surprised that there wasn't a microwave in the room and their security lock on room doors are chain locks. Our comfort was additionally impeded by the fact that the indoor pool was open with no security fence around it to keep children from falling in and drowning. Furthermore, in the morning the maids vacuuming above us sounded like they were doing construction it was so loud. Additionally, there were stacks of new mattresses in the common/pool area that we're not A great site nor would I consider where they were stored safe for guests. A decent hotel but not worth the cost when there are newer, better conditioned, and safer options in the city.

"The BEST!"
2oldbirds, 24 Octobre 2017

We had a weeklong series of events, speakers, banquets, panel discussions, silent auction and more. Our group included more than 80 guests and local attendees. The folks at the Outlaw Inn were wonderful, helpful from the smallest detail and always ready to work with us and our guests! They were always helpful and gave great advice during planning and then carried out every activity to perfection. I am sure every one who attended would give the Outlaw Inn a perfect score! The western decor was not over the top but was very interesting and well executed.Rock Springs is a small town and has a small airport, I do not know if any transportation to and from the airport is included. A full set of breakfast choices comes with the room.

"Great hotel!"
F2314JOdavids, 24 Octobre 2017

Super clean, comfortable, great staff, good food. We honestly didn't expect much in Rock Springs Wyoming but this place really impressed us. If you are doing an I-80 trek across Wyoming, make this your overnight stop!

"Thanks Very Much!"
rogercY9526QM, 23 Octobre 2017

Our group of falconers could not thank the hotel staff enough for their professional and courteous service during our week-long stay in Rock Springs, WY. The rooms were nice and clean, the other hotel facilities were great, and the staff was exceptional!

"Rock Springs Stay"
brendai50, 23 Octobre 2017

The staff are great. It is an older hotel so some items in guest rooms are dated. Advise staying on above ground floors. Lower level rooms are dark. Location is not the best for Rock Springs but there is a restaurant and bar in hotel and there is a convenience store and a few eating options close by.

"Excellent stay"
338jacquelynk, 16 Octobre 2017

What a pleasant surprise. This is one of the best Best Western Plus that we have stayed in. Front desk staff where friendly and fun to interact with,, the rooms were a nice size and well decorated. Bed was comfy, had better than usual bathroom type amenities. Had a nice fitness area...clean and nicely equipped.. The complimentary breakfast was good. Would stay here again if need be.

"Dining and rooms"
jeromek305, 15 Octobre 2017

It was great as a single person to be able to eat dinner in the bar rather then the restaurant. Food was very good and healthy portions. Rooms were just the right size and comfortable for a single person overnight.

"Great place to stay"
drcoonjr, 13 Octobre 2017

This facility is conveniently located very close to the interstate and yet close to many restaurants and gas stations. We have stayed here before and have had great experiences so when we are in the area we stay here. The rooms are well appointed and very comfortable. They have an indoor pool that is very nice. The breakfast is served in the restaurant of the facility from a menu that you get to pick items rather than your typical motel where you serve yourself. The food is very good and the wait staff are pleasant and very helpful. We would highly recommend this facility if you are in the area.

"Interesting place!"
Jonathan H, 12 Octobre 2017

We had one night here and packed a lot in including a swim in the empty pool, lucky me again, and two power cuts! It's not set in the most salubrious area and the interior is quite odd as all the rooms seem to face out to the pool or an empty area, there's no natural light but an opaque canopy that the rain really pounds down on. Luckily I had brought a torch which came in handy during the power cut (a lightning strike caused it). The restaurant was fine and had some decent beer and we also sat in the bar where you get free drinks from 4 until 7. The staff were really good and helpful and the outlaw theme is really good and gives it a USP.

"A reputation well-earned"
K-Bot, 11 Octobre 2017

My husband and I visit Rock Springs several times a year for work (playing music at a local community center) and our employers are always kind enough to arrange lodging for us. This time around, they placed us at the Best Western Outlaw Inn, saying it was "the nicest hotel in Rock Springs." After staying at this property, and having first-hand experience with other properties in town, we agreed! We called several days prior to our arrival to request a ground floor room since we had to offload a lot of equipment. Our request was granted, and the check-in process was quick and efficient. We were pleased to see that this was an older motor lodge style property and that we could park directly in front of our room instead of having to trudge down a hallway to our vehicle. We had a single-queen room that had a comfortable bed, microwave/mini-fridge, hair dryer, iron and ironing board. It also had some clever touches that we took note of, one being a little alcove next to the bathroom vanity with ample room for suitcases, hanging clothing up, etc. We also liked the writing desk that had a smaller table underneath on casters that you could place anywhere you liked for convenience. The parking spots were covered by a slanted canopy that was tall enough to accommodate our truck and its glazer's racks (long story). Architecturally, this place didn't look like any other Best Western properties I've stayed at, but again, it bore indicators that it had been built decades before being acquired by the chain. Room rates include complimentary breakfast, which, to our pleasant surprise wasn't the typical continental (read: carb-fest) offering, but a nice selection of both hot and cold items that you pre-ordered via an individual menu slip and were then cooked to order. Some of the hot options available included scrambled eggs, biscuits and gravy, sausage links, and bacon. Beverage selections included apple, orange and cranberry juice, 2% and skin milk, coffee and tea. Other posters have found this arrangement inconvenient, but we didn't mind it at all. Since our room was comped by our employer, I'm not sure how its rates stack up with comparable properties, but we would happily stay at this property again should the opportunity arise.

"Funky architecture"
DLMS_3, 10 Octobre 2017

I felt like i was in a cave the whole time - rooms and restaurant open to a cavernous indoor space with pool and room to play ball. There are skylights in the high roof but never seems like daytime. It would be nice in winter, but in summer it was dark and depressing. Good breakfast included. Comfortable room.

"fun place to stay for the night"
Linda F, 10 Octobre 2017

The Outlaw Inn was welcoming and clean..we had dinner in the restaurant and the food was good, hot and prompt..if you have time to read the placemat you will be surprised..who knew how strange and scary were the outlaws in the past...using human flesh to make a pair of shoes..yuck The room was clean , quiet and spacious..they had a pool that looked very welcoming but we were too tired They have a nice system where you fill out a form indicating your breakfast choices..which you hand in when you arrive at the restaurant..very effective

"Needs soundproofing"
G9806RLsharonr, 08 Octobre 2017

I'd give this motel a higher rating if they soundproofed between the rooms. I heard the person in the adjacent room coughing and gagging all night long. I almost called to see if they needed a doctor. That being said, the room was fine -- clean and comfortable in a utilitarian way. The food at the included breakfast is served at the table, which I like. The staff were all efficient and helpful.

"Excellent stay"
Bugt2424, 04 Octobre 2017

Would stay again, next trip thru this area...great bed, good food....clean room! Well maintained hotel. Staff was very accommodating. We ate both dinner and breakfast in the hotel. Good food, but very busy...our waitress had problems with multi tasking...but overall very nice!

"Easy access"
shelman, 01 Octobre 2017

It was easy access off the Interstate. I asked for a first floor room which I received; however, there were stairs leading down to our room. We had a handicapped room which w had not requested. The shower was great but the shower curtain let a lot of water on the floor. Breakfast was made to order; however, the choices were very limited.

"Best Western Rock Springs WY"
R6465SKkevinm, 30 Septembre 2017

The hotel was great. I however did not like that you were given a paper to mark your breakfast items down and then present it at the restaurant. U were only allowed certain things and it was very time consuming. I can get my own food and how much of what I want on my own.

"Nice Hotel"
lisaeJ2556TC, 26 Septembre 2017

Second time we have stayed at this hotel. Nice clean room. Very nice complimentary breakfast in the morning. Easy access to interstate. Stayed on a Sunday night. It was very quiet. Staff at front desk were helpful.

"Staying in Cowboy Style"
davidsW2826AW, 25 Septembre 2017

It was our first time to stay at the Best Western Outlaw Inn in Rock Springs. This hotel is about celebrating western cowboy style. Great effort has been made in the past to create an atmosphere of the old west. It had been family owned for a very long time and is reminiscent of hotels built in a more golden era of travel hotels. The Dunmar Inn in Evanston and this Outlaw Inn in Rock Springs share many similarities, including serving breakfast in similar ways – but they are not owned by the same families. Both should be Best Western Pluses but are somehow only Best Westerns from the customer's point of view. I which that more Best Westerns could be like these. The beds were much more comfortable than usual. Everything is in order and clean. We ordered items off of a sheet of paper which we made check marks on. This is a made to order breakfast, restaurant style. Tipping the waitress is welcomed. Being a restaurant, they have a regular breakfast menu but our waitress did not offer it to us. I was told that not many people order off the menu, but more people would order if it was offered and make a few suggestions of the manager's favorites. Just a suggestion. But having a restaurant style breakfast really add value for the price paid and really influenced whether we stayed there – no matter what price.

"Traveling Thru"
Michael B, 24 Septembre 2017

The Best Western Outlaw was a very clean and relaxing place to rest up from a long trip. When traveling thru the area in the future I will definitely make it a point to stay there again. The staff was very knowledgeable and eager to help in any way necessary to ensure my stay was excellent. I could tell they took pride in their job. The room was very clean and the beds were extremely comfortable.

"Full service hotel"
butch300, 24 Septembre 2017

This hotel has it all. This is one of the most complete hotels we have stayed in. Very nice rooms, excellent restrarent and great staff. Stay here and you will no be disappointed. We will be back here again.

"Exactly What We Wanted"
I_correct_grammar, 23 Septembre 2017

We normally don't like exterior entrances, but this hotel did it well. We loved the pet friendly grassy area, and our dog did too! The room was super clean and had all the basic amenities needed. But, the best part was the complimentary breakfast! If you want bagels and DIY waffles, then do not stay here. You are offered a REAL sit down breakfast with a real live waiter/waitress! The food is REAL food! It was cooked to order and really tasty! I highly recommend this establishment.

"As Expected"
lyn4dg, 20 Septembre 2017

Quality experience with appropriate facilities and friendly staff. Food quality was particularly good for a chain hotel. Breakfast was well prepared and cooked to order and served. Would return if had the need and was in the area. .

"A hotel I can recommend."
DirkD346, 19 Septembre 2017

Well appointed hotel in SW Wyoming with plenty of close parking. Looks like a good place for business or family meetings. Older style but well maintained and works well for this hotel, however, could be more difficult for handicapped, but certainly doable.

"Great stay"
EDWARD O, 18 Septembre 2017

Comfortable clean hotel, friendly staff, unique layout (pool in the middle of interior "courtyard") with mid-western decor. I definitely recommend this hotel. We had a great nights sleep and the table service free breakfast made the meal more enjoyable.

"Cute Hotel, but poor Restaurant Food"
M7574NObarbarap, 16 Septembre 2017

Enjoyed the courtesy and help of the Hotel staff. The room mattress and pillows were clean and very comfortable, but the room smelled of cigar smoke (even though the hotel had signs prohibiting smoking all over) Breakfast was very very good, but dinner in the restaurant was awful. We sent our dinners back (2 pork cutlets and 'trout') but they were returned just as bad. Staff was kind.

"Inconveniently designed"
trojan77, 15 Septembre 2017

The hotel had a delightful theme of outlaws and the west in both our room and in the common areas. Hotel clean. Bedding was very comfortable but the inroom AC unit made an annoying hum all night. Microwave and frig in room and indoor pool. There's both a restaurant and bar. Bar was quiet. For breakfast each person has a choice of drink (coffee and tea free) and 3 breakfast items to choose from that you mark on a green sheet. The food and service were great at restaurant, but I prefer the Great Western Plus hotels with their buffet breakfast. My main compliant with this restaurant is the design. I noticed there were rooms with outside entrances that would have worked so much better for me but we weren't given a choice. The inside rooms are scattered on different levels with stairs connecting everything. No elevators and no luggage carts. So we, with me and my bad knee, had to lug two large and heavy suitcases and two large heavy totes up stairs to our room. We did have a hotel employee who helped us. This made the point clear that with advance reservations and not picking a Great Western Plus, you're getting a pig in a poke.

"Nice Room in an Older Hotel"
TobyRyane, 13 Septembre 2017

This is an older "motel style" that previously had the outside room entrances. You can tell they have enclosed it but have still left the windows by the doors with the curtains that never seem to close. Hotel would be much better if they could somehow remodel the rooms to make the windows on the outside walls instead of by the doors. My husband said the breakfast was above average. They give you a paper that you fill out and take to the hotel restaurant. You have very limited menu options. I prefer the breakfast buffet, so I guess breakfast is a mixed review. The check-in people were very nice and helpful. But when I checked out one of the clerks was on the phone talking loudly and the clerk that helped me couldn't hear me...or else didn't want to hear me. There was a very strong bleach or detergent smell at checkout and she acted like she didn't smell it. I am very glad I didn't have to pay for this room as I used my points to get a free room. The going rates seemed very high, especially for the quality of the hotel. But I have noticed that in several towns in Wyoming the rooms are quite a bit more than elsewhere.

"Vacation Travel"
Barbara C, 12 Septembre 2017

We had a great time in the lounge bar , so much so that we never went to the hotel Restaurant, which which AAA highly recommended and gave a great review to. This was our second night at the outlaw.We spent the whole time at the lounge bar

"Great place to stay!"
Jennifer C, 10 Septembre 2017

We enjoyed our stay in Rock Springs, and would stay here again. Nice pool, quiet rooms, and breakfast made to order in the restaurant included with the room price. The staff was friendly and parking was ample with easy access to the building. Situated with easy access to the highway and downtown.

"Outlaw Inn"
roryz212, 10 Septembre 2017

Nice older motel. Was very clean and well kept. Had some old west feel for a 70s motel that was fun to see. Room was clean and everything worked. AC fan was a little noisy but I sleep better in motels with fan noise. Would stay again.

"Room 351 a big winner"
martinione, 09 Septembre 2017

We were lucky to get an end, inside Superior King room. The layout of the Hotel is interesting so we specified that we wanted a quiet location. Our room was large, quiet and decorated with a Western motif. This included furniture made from old wood fencing. The bed and linens were great. Room dark and cool. Slept right through their breakfast. Front desk provided us with a Togo breakfast. When we pass through again- would definitely revisit.

"Vacation"
Kay G, 06 Septembre 2017

This was a lovely place to wind down our vacation. The room was clean and the bed was comfortable. We enjoyed the pool and fitness center. The way this BW prepared and served their breakfast has been the best so far. Very efficient. Thank you

"Stay"
trkaarbo, 05 Septembre 2017

My wife and I spent one night here and we were very pleased with the comfort and quietness of our exterior room with parking right outside the door. When I saw the breakfast menu limited to a certain quantity I thought great this is going to be a joke. To my delight we were seated in the restaurant and served a magnificent breakfast that was not generic in any way. This breakfast experience was the best we've ever had in our over thirty years of travel!!

"roadtrip"
ckaney, 05 Septembre 2017

Our car broke down in Rock Springs on our way to Jackson Hole and we stayed here. The staff was helpful and accommodating! The bar and restaurant provided great drinks and food! Laura, our bartender, provided us with great conversation and stories and helped us forget our car issues! They also have a free breakfast in the morning! Not buffet, but sit down in the restaurant! Thanks to all!!!

"Very unique western atmosphere"
jonathan_heer, 03 Septembre 2017

The family loved the unique style of this hotel. Beds were comfortable and staff was very friendly. Only complaint was that there wasn't a microwave in the room. The staff let me use the one in their lounge though so problem solved.

"Great place to stay"
Dennis H, 02 Septembre 2017

This hotel has a saloon and a restaurant. The complementary breakfast is prepared by the restaurant. It was a great experience. All the rooms open toward the center to a huge roof covered area. The pool is located there also as well as a conference, meeting room or relaxing area. Nicely constructed and thought out.

"A Wonderful Place to Stay"
luanner721, 31 Août 2017

What a great experience! From the overall interesting and entertaining atmosphere, to the peaceful pool...to the EXCELLENT service we received from every member of the staff....to the comfortable bed, and quiet room....to the delicious complimentary breakfast where we were not only seated, but also served (and given numerous breakfast item choices) this was one of the BEST hotel stays we have ever enjoyed.

"A Gem of Wild West Americana!"
Lawrence W, 29 Août 2017

We hadn't intended to stay in Rock Springs, but I'm so glad that we did and that we found this hotel. This is a gem of Wild West Americana - a classic hotel/motel lovingly decorated in a western theme. The room was on the small side, but with a very comfortable king bed. It was clean and quiet and a great night's sleep. The restaurant breakfast was fantastic - great food, decent prices, and really lovely service. The hotel has an indoor pool that I regret we didn't have time to use. Overall, I'm glad we stayed here, and I'm dreaming up a reason to go back to Rock Springs just so we can stay there again!

"job well done"
dianelB9436XD, 25 Août 2017

From the check-in staff to the restaurant staff we were extremely pleased. Our room was incredibly clean and comfortable. Absolutely will stay again and it is easy to get to. Well done Rock Springs, WY Best Western.

"Cool Name but that's where it ends"
michaelcJ3773JP, 24 Août 2017

The staff that is customer facing are professional and accommodating. They should take the time to make sure the rooms are clean. The breakfast was decent and the wait staff were friendly. I recommend to stay at the Holiday Inn Express down the road.

"The Outlaw in "eclipsed " my expectations !"
102elainet, 23 Août 2017

We got last minute reservations the night before the 2017 eclipse. Although it was very busy the staff was calm and helpful. We stayed at 4 hotels during the week and this was the nicest . It's right off the freeway.

"Great Place! Highly recommend if you're traveling through Wyoming!"
I6241VFpaulam, 22 Août 2017

Very nice rooms. Waterfall showers were great! Liked that you could park your vehicle directly in front of your room. Breakfast was excellent. Restaurant was nice. Highly recommend if you are traveling through Wyoming!

"Somewhat Disappointed"
pastorfrog, 21 Août 2017

Overall the staff were very cooperative. I was very tired when I reached the motel, I noticed that the sheets on the bed had not been changed. Too tired to complain, I simply slept on top of the covers with my clothes on. Got up the next morning at 6am and continued on my way to South Dakota.

"nice hotel"
Jennifer J, 17 Août 2017

a little pricey for Wyoming but a very pleasant night. Hotel nice and safe. Left all my son's belongings for college in back of truck without any issues.Nice interior with pleasant staff, would def stay here again.

"Convenient from highway"
Emilie G, 16 Août 2017

Passing through area, quick registration by pleasant and professional staff. Room off of pool area, however no issues with noise. Complimentary breakfast served in restaurant after filling out requests. Quick and efficient wait staff.

"Average in Every Way"
Hitmysmoke, 15 Août 2017

This hotel has become dated. It is old and looks it. Quality of service was average and the accommodations were average at best. Not worth the price I paid. Complimentary breakfast did offer made to order omelettes but everything else was below par. I will book elsewhere next time.

"Will not stay again"
MelissaSIdaho, 15 Août 2017

Free breakfast was not good; hotel needs remodel, updating and repair. Beds are uncomfortable and make noise whenever you move; towels and shower carpet are old but appear clean; room service deliverer was absolutely rude. I bought a mug with the outlaw logo on it and they gave me an old one from the restaurant, so I had to return it.

"Well planned venue"
Sue C, 14 Août 2017

Nice hotel, easy to find with all hotel doors within the complex around an atrium. No lift available for cases to first floor but it was only up 8 steps. Fridge and microwave helpful. Food in restaurant very good with plenty of choice and also a good range at breakfast.

"vacation"
Nancy S, 10 Août 2017

while this was a older motel it was well taken care of and we like that it had a onsite restaurant so we didnt have to leave the motel after we checked in and the food and service was good plus the motel staff was very nice and helpfujl

"Nice place"
S1572CYdanield, 09 Août 2017

This is an older facility, built in the 1960's, but is not neglected in any way. The room was clean and modern, the whole building is in excellent shape and is well maintained. Staff was some of the best I've encountered being welcoming and helpful and the included hot cooked to order breakfast was the icing on the cake.

"Clean, Friendly, Convenient Hotel!"
582shellyd, 09 Août 2017

Was looking for a conveniently located hotel in Rock Springs that was clean and quiet and I found it. The staff was friendly, the hotel was very centrally located, and comfortable. Would definitely stay at this hotel again.

"Trip Home"
carolynnes2017, 08 Août 2017

We were traveling home from Sturgis SD your best western is vary nice hotel, only with one flaw you need to have the out side rooms with two queens. We ride motorcycle and like them close to room and I didn't like being inside rm 114. Can you put some double queens in your out side rooms.

"very nice hotel!"
claudiabX360GY, 07 Août 2017

We made a last minute decision to stay overnight after our day in Rock Springs and found this place right off route 80. Looks small from the road but is really quite large inside and very nice. A regular double Queen room was spacious enough to fit a power wheelchair. Note that the bathroom in a non-ADA room there was not very accessible, as to get to the toilet and shower one must turn a corner and go into a smaller bathing and toilet room; sink was placed just off the main bedroom part but behind a bit of wall so not accessible to person in a chair. All the rooms that open to parking lot are single queens; double queens and more are accessed from inside the building. It was tedious to have to summon a front desk or restaurant worker to have them operate the lift for the person in our party in a power wheel chair every time we wanted to come in or out but someone was always available and immediately helped us. Great beds, pillows, linens. Nicely furnished and clean room. Breakfast was included in room rate and we enjoyed it - a nice variety of offerings!

"Could have been better"
marthaa906, 03 Août 2017

People with disabilities should be treated with the understanding than you might be in they shoes one day. I travel with my mother and she doesn't get around well, so I really appreciate businesses that are respectful of older, slower people.

"Truck broke down"
Scott M, 02 Août 2017

I'm an over the road truck driver. My truck broke down and my company put me up at this hotel. Hands down this is the best, Best Western I have ever stayed in. I have never experienced a more friendly staff. From the front desk to the restaurant. Food at the restaurant was amazing, Black Angus New York strip was to die for. The Saloon was dark and cozy and the bartender was awesome. Rooms are very clean. Bathrooms very clean. Beds were very comfortable. I Would recommend this hotel to anyone looking for a wonderful, relaxing, and welcomed stay. I give it and it's staff a 100%, A++++++, 2 thumbs way up, 5 out of 5 stars. Thank you for making my stay so nice.

"Ok hotel in this class"
Nicolas S, 02 Août 2017

The first room we got was very small (150) and had any very nosy central AC just out side the room. We ask for a room change, which we got from the very friendly staff in the reception. The atrium with in door pool is very nice. Air quality and light is very good there. There are 2 type of windows one with out side windows and on facing the atrium. Nice pool and small gym. Breakfast is not a buffet. You select one beverage and 3 servings. If you are very hungry this is not enough. Very friendly staff. All in all ok hotel for one or two nights.

"Vacation with husband"
LIMary1231, 01 Août 2017

Hotel and amenities were very good! Location was right off the interstate, however there is absolutely nothing to do in the area. If you are looking for a nice, clean, hotel, with a lounge and restaurant in site and you are not looking for any entertaining places nearby then this is the hotel to stay at.

"Limited Breakfast Great Room"
973warrenb, 30 Juillet 2017

My room was great as there was a covered area immediately in front of my room where I could park my bike (or you your car). The breakfast was quite limited in quantity, but quality was good. Very convenient to Hwy 84.Noah was very helpful at check in.

"Outlaw Best Western"
769bettyp, 27 Juillet 2017

The whole hotel had cute western decor. Very homely feeling, and they even called to check up on us when we didn't arrive by 8 PM. Breakfast was awesome that you had choices and they cooked it for you instead of a buffet. That way it was fresh and ready to go. We enjoyed our stay, just wished we had arrived sooner to use the pool with our children.

"Great place to stay"
ruthb435, 26 Juillet 2017

Check in experience was excellent. The room was very clean and comfortable and the bed was exceptionally comfortable. Great food in their restaurant. Overall, this Best Western is great to place to spend the night or more, if needed.

"Exceptional except for..."
kevinmE9359TJ, 25 Juillet 2017

I stayed for 32 days on a work related trip. I ate the breakfast everyday and experienced exceptional service, with a fast meal that rivals any of the other "continental breakfast." I did try various items on the dinner menu out of convince and had (3) pretty bad meals. Overall the place is great. I would keep my expectations low for meals other than B fast at the hotel.

"Nice and clean"
Jkp609193, 23 Juillet 2017

rooms were nice and clean but could use a update for the price. I really like the rooms that have a door outside at ground level so you can park right in front of your room. But those rooms were all full so I had to take one on the interior which had a indoor pool in front of it and I noticed a musty smell as happens with all indoor pools. The parking lot is a nice size that had plenty of room for me to park my pickup with a trailer on. Overall a good motel just could use a update.

"Quaint, but good"
LizW324, 21 Juillet 2017

When we pulled into the parking lot, the single floor appearance of the motel really intrigued us because a member of our party had limited mobility. When we checked in and realized that there was a lower floor and it was an older motel, we were worried about being able to move around. Turns out there was no need to worry. The staff were always happy and ready to operate the wheelchair left when we needed it. The room was a little tight, but acceptable. We appreciated the quaintness of the motel and the western decor throughout the property. The atrium in the center of the building was nice, but I can imagine it would be noisy if there was a party or lots of kids in the space. Overall, we were happy with our experience here.

"Smelly"
799am12345, 19 Juillet 2017

The hotel was just run down and dirty. It smelled terrible and from the moment we walked in we weren't looking forward to our stay. It had convenience, but that was about it. Literally. Would not stay again.

"Stay anywhere but here"
467valr, 18 Juillet 2017

Price to high for what is there. We had a better time at the Days Inn a week earlier for $100.00 less. Restaurant dimly lit and the menus small fine print. Had to call wait staff for drink refills. Indoor pool between rooms and restaurant has humidity way up, who wants to sweat going to dinner? Better food and price at local restaurants.

"dated but clean"
Terance M, 11 Juillet 2017

Paid $130 for an $85 dated room with "one time" keys. Had to have the keys re-programmed every time we entered the room. Clean, relatively quiet but dated and misrepresented online. Photographer deserves a 10 for misrepresentation

"Traveling west"
BJT915, 11 Juillet 2017

Nice, clean, very quiet Best Western. No elevator, no luggage carts. Nice people, and very helpful. Clean, comfy, and easy access. Restaurant food was good, fresh made breakfast a bonus. Breakfast only 6-9

"Great Place To Stay!"
Terrence M, 11 Juillet 2017

What an awesome place to stay! Friendly, clean and well priced. There is a restaurant and bar in the hotel and they are both great! We also enjoyed the fact that this best western was pet friendly! The free breakfast was sit down and a real treat as well.

"Comfortable Hotel"
J9796UMbrianw, 10 Juillet 2017

The staff were friendly and helpful. The rooms were comfortable and quiet. The restaurant was nice to have dinner and a quick breakfast. The pool and fitness center were easy to access. We will stay here again the next time we are in the area.

"Stay at the Outlaw Inn"
garysW7960CC, 09 Juillet 2017

All the employees were pleasant and helpful. We were happy with the accomadations and the breakfast was very good. The room was clean and quiet even though we were next to the pool. Check out was quick and the employee Justine was very helpful

"thumbs up"
matthewhw, 06 Juillet 2017

While the exterior may look a bit dated, our stay was complete with a very nice staff, nice room and a great complimentary breakfast. While this was my first time staying here, should I ever pass through sleepy Rock Springs again I wouldn't hesitate to stay there again.....had a good experience.

"Great"
random590, 05 Juillet 2017

Everything was great. Good food good People. Everything was the way I wanted. Pool was clean rooms were clean. Breakfast was amazing. Great waitresses. Would definitely recommend to my friends and would stay again

"Grand Tetons"
Jana R, 03 Juillet 2017

Excellent hotel. Restaurant was exceptional, breakfast was great. Room was clean and had everything needed! Location was excellent for our trip. Gas stations were close by. We liked how we were given a breakfast menu when we checked in, chose our items and when we went for breakfast the waiter took our order and brought the food to us in a timely manner.

"Quiet, clean, well maintained, and a surprising bar"
I101DKcharless, 03 Juillet 2017

I've come to appreciate BW because of their standard of branding. Rock Springs is a bit of a rough town. The west side of town has the usual new hotels. The Outlaw Inn is located at the intersection of the Interstate and alternative route to Jackson. We were unimpressed with restaurant options in Rock Springs and decided to just eat in the bar. Great decision. Excellent restaurant.

"Great Place to Stay"
John H, 01 Juillet 2017

The staff, service, and amenities at the Best Western Outlaw hotel are AA+. We felt is was the best place we stayed on our 10 day driving trip. This hotel is so much bigger than it appears from the road.

"Very nice place."
Joe D, 29 Juin 2017

Betty, at the front desk was very friendly and helpful. The room was nice and clean and very comfortable. You choose the breakfast you want and a waitress brings it to your table instead of a self-serve type set up. Convenient location.

"Over priced "
Michael S, 29 Juin 2017

Personnel were pleasant and efficient. Complementary breakfast was brought quickly, and choices were varied. AC moaned loudly when on. Vents were dirty and moldy. For the price we expected luggage carts and elevators. Electronics in room were outdated. Not enough locations for chargers.

"Pleasant Stay at the Outlaw Inn in Rock Springs"
Motivator535, 25 Juin 2017

We enjoyed a pleasant stay with modern amenities. The room was in better shape than expected and we were able to pull right up to our room. The pool was out of order due to some kids that left things in it, but the management was on top of it. It may look aged on the outside but was a good night after all. We enjoyed the rustic décor and restaurant was hopping with activity.

"Broke down passing through"
Gary W, 25 Juin 2017

Truck driver broke down passing through, great location, little pricey for rooms my opinion, no laundry facility, the staff was very friendly and helpful. The food is awesome, if you stop get the prime rib.

"Clean room, great free hot breakfast with service"
clarsen4, 25 Juin 2017

We came in late and our room was ready for us and clean. The lobby was fresh and clean. Most rooms faced inside and to the indoor pool. Very clean place to stay. Breakfast was very good with lots of choices for a free breakfast Not a buffet style. That was a bonus!

"Outlaw BW"
kimberlysP8506XA, 22 Juin 2017

Just passing through, thought we'd stop for the night. Not a good place for the in-firmed or claustrophobic. It's a unique architectural design, but no elevators, only steps to get to the rooms. The pool in inside the building, and there are not exterior windows in the rooms.

"Great Hotel for a great price."
Eileen T, 20 Juin 2017

I would stay at Outlaw Inn in Rock Springs any time. The rooms are clean, our room was very quiet, in was nice having a restaurant and a lounge in the hotel. The staff was friendly and helpful and our experience was very good.

"Yearly Travels"
kimberlyl601, 20 Juin 2017

We stay here at least once or twice a year. It is convenient, the staff is nice, Good parking for our truck and trailer, the rooms aren't bad (they could be updated a bit), but overall we like it and will continue going back.

"A good place to stay in Rock Springs."
OG27654, 10 Juin 2017

This is a unique spot. The rooms were very clean and comfortable, the property is well-maintained inside, and the staff was friendly and professional. The building itself looks a little like a spaceship landed in town and the city converted it to a hotel. But don't let that odd appearance dissuade you - this is a very good spot for the night. A bar and restaurant are attached to the building. If you arrive during happy hour you get free drinks and snacks, and the free breakfast is served in the restaurant. The one thing that confounded me is that there did not seem to be an elevator. Our room was up a flight of about eight stairs. When I asked if there was an elevator the young lady at the desk said no, but that we just had a "short flight of stairs." I'm relatively able-bodied. I'm not sure what I would have done if I could not lug my suitcase up there. Or if I used a wheelchair. All that being said, if we found ourselves in Rock Springs again, we would definitely keep this on our list of options.

"Best Hotel on I-80 in Wyoming!"
Lynn L, 10 Juin 2017

Best BW we have experienced. Western Décor, upscale restaurant dining even for included breakfast! Large lawn area adjacent for pets. Elevator, pool, large lobby with friendly staff-- we can't believe this property is not categorized as a Best Western PLUS. If you are driving across Wyoming, plan your drive so you stay here.

"Comfortable bed in Rock Springs, Wyoming"
Melisa S, 08 Juin 2017

Booked hotel under Priceline Express Deals as a 3 star. When we pulled up I got a little scared, because we used to have a Best Western in my area which was built on the same floor plan and it has went way downhill. Once I entered the lobby I felt reassured. It was late when we arrived and the staff were very helpful. We had a room facing the indoor pool, there was a little light coming thru the curtains but it was quiet. Room was decorated in the "western cowboy theme" but we were traveling out west so the theme worked for this property. Beds were outstanding. I have both a sleep number and a tempapedic and this bed was comparable. Bathroom was nice, our booking included choose your breakfast in the Open Range, and it was great to be served instead of standing in line for the normal breakfast buffet. Dining staff was very pleasant.

"Unique!"
dephal, 07 Juin 2017

We spent one night here in the midst of a long road trip. The location is very handy off the freeway, and check-in went very quickly. The rates are maybe a bit high, but I got a good government rate. Here's the thing. This motel was obviously the Latest Thing in Rock Springs when it was built in 1966. That may sound a little facetious, but I mean it as a positive thing, because the retro architecture is unique. The rooms themselves have been updated with an almost-kitschy cowboy theme. The result is unusual but also comfortable. Beds were great, room was reasonably sized, staff were all very friendly. A good breakfast is included and the on-site restaurant is a decent choice (there are other options nearby). Our room faced the pool, which I imagine might be noisy if the pool was in use, but nobody used it during our stay. The only noise was a loud sort of banging noise--possibly a housekeeping cart--at 6:30 am. The room also had no exterior windows, which was fine for a night. I'd definitely stay here again for the friendly service and unique ambience.

"Nice hotel near the highway!"
BigSmittyx7, 04 Juin 2017

Nice hotel with a good outside appearance, easily seen from the highway. Staff friendly and professional, check in and check out was quick and easy. The room was very clean and spacious. The bathroom had a tub/shower combination which is a plus! The indoor pool was very nice, warm and clean. Breakfast was very good and tasty!

"Nice large room"
Ernesto V, 19 Mai 2017

Surprised by the large size of our room with a king sized bed. The room made the 32-inch TV look tiny. Hotel is currently being updated, so expect some noise until they finish. The only negative would be the free breakfast. Staff friendly, easy parking and easy access to interstate.

"nice place"
Gary A, 15 Mai 2017

Nice place to stay! great breakfast and clean rooms with nice beds. I stay here often and will stay here again! Has a bar / lounge area that you can sit and order food. Indoor pool which is good for Wyoming, no hot tub tho...

"BW Review"
beatricem104, 15 Mai 2017

Enjoyed the hotel and services as we always do but the pillows leave much to be desired. They have no firmness and are terribly uncomfortable. Only the Truckee CA BW had wonderful pillows. They can't be that expensive if purchased throughout the hotels and thru business discounts.

"Motorcycle trip Scott Gray"
ssgray67, 14 Mai 2017

The girls at the front desk made a honest mistake but they should of known the first room was out of service the room they finally put me in was very nice except people out side of my room talking kept me up all night oh yes they should put in a hot tub I was disappointed it did not have one

"Visiting Rock Springs for business"
justin h, 12 Mai 2017

Kevin at the front desk was awesome! I am from gillette, needed help and he recognized it. I have a hard time asking for help and he came right out and offered it before I could ask. If you read this Kevin thank you 1000 times!

"a place to experience"
davidhJ9019NK, 12 Mai 2017

outstanding hospitality and scenery. food on par with fine dining anywhere i plan on returning with family for vacations and sightseeing soon. was made to feel right at home. would recommend happily to all

"Great Hotel"
D2446YSalanp, 06 Mai 2017

Very warming welcome staff extremely friendly and accommodating, the food is of a reasonable quality with a wide variety . The bar area is a quite dark however it has a friendly atmosphere, and has a wide variety of beers, and other drinks

"Pretty room with thin walls"
Annsuz T, 04 Mai 2017

Room decor got a 5 star but the thin walls got a 3. I dont like hearing my neighbors TV, snoring, or conversation. That means they can hear mine! :-) Hot order breakfast was excellent and the staff was always friendly.

"Decent place to spend the night"
Christopher B, 01 Mai 2017

I spent one night here while in Rock Springs on a business trip. I can't say that I expected much out of a hotel in Rock Springs but this place definitely exceeded my expectations. I stayed in a room on the inside facing the pool area. The room was clean, dark, and quiet. If there had been a large group at the pool, it probably would have been a bit noisier in the room but as for my experience, the room and my sleeping experience were great. The staff at this hotel were very friendly both during checking in and out. I happened to stay at this hotel on a Thursday when the hotel bar has a 2 hour happy hour beginning at 5:30. During this time, quite a few of the house drinks and domestic beers are complimentary and the bartender did a superb job of attending to our needs. Despite this hotel being a bit on the pricey side, I'd recommend this place if you're traveling to Rock Springs or just passing through. The decor isn't as modern or up to date as a newer hotel, but this hotel is well taken care of and overall has a nice feel to it.

"Hard to Rate"
John V, 26 Avril 2017

I have really mixed emotions about this place. It is, in some ways, a throwback to luxury motel days of yore with some outdoor access rooms, an atrium, a full service resturaunt, a lounge and a spacious lobby. This is both good and bad. In my opinion rates are a bit on the high side of reasonable for the location. The rooms, at least the one I stayed in, have obviously been upgraded with nice decor and the obligatory fridge, flat screen tv and microwave. They are clean and well maintained if a bit dark thanks to outdated and low wattage CFC bulbs. LEDs would be welcome. Beds are comfortable. On the other hand there are few convenient outlets for the plethora of electronic gadgets we travel with nowadays. HVAC, while quiet, appears to be an either / or proposition. Availability of A.C. or heat, at least in the main building, depends on how the entire system is configured. More than ample parking. Although the hotel is generally quiet the pool is in the atrium which can get noisy at times: Kid's voices can penetrate anything! They also hold banquets and dinners there making things, again, a bit noisy. Breakfast in this day and age of grab and go can be inconvenient as it is either a full service sit down a la carte affair or a free but limited sit down check the box selection (Three items max plus coffee and juice.) one time order also served by the wait staff. This can be somewhat and unnecessairily time consuming if the place is busy and you have to be somewhere. Tip your server. Yes they have grab and go at the front desk but it's essentially a piece of fruit, a bun and a water. The resturaunt is a mixed bag. Soups are to die for. Prime rib is good. Schnitzel when available is also good as is the chicken fried steak. Can't recommend the Chicken Carbonara or the lamb. Carbonara sauce was bland and the chicken was, well, let's say the texture was unlike any chicken I'd ever chewed. While the lamb was ok the gravy was the consistency of paste. Was there for an Easter buffet. Expensive at thirty bucks a pop, and unremarkable, but at least all you could eat. There is a Denny's and a few fast food places close by with more such eateries and a Wal-Mart one exit further West along I-80. In the final analysis staying here depends on what you are looking for in a hotel. There are other choices in the area but in general I've been in worse places with fewer conveniences for more money and the staff here is helpful and more than pleasant. Choice is yours.

"Interesting"
7janetg, 23 Avril 2017

The layout of the hotel was really interesting. I really liked checking off my breakfast order to submit for restaurant style dining. Pillows were only ok. It worked out ok because there were 4. I didn't like the room location because it faced inside toward the pool instead of outside.

"Surprise!"
Sherry F, 23 Avril 2017

Wonderful service!!! Cleaniness was above average. Best Western needs to be ashamed of the condition of the interior and the furnishings, the rooms and especially the beds are inline of a 50.00 a night room not 120.00.

"Kind people"
garyljohn, 22 Avril 2017

The room was good and well kept. The people working at the hotel were very good and kind. The young man that checked us out, Kevin, was very helpful and was a nice young man. The only thing that might of been better was the continental breakfast. You were limited in what you could have.

"Premium experience"
Cloud W, 16 Avril 2017

Beautiful hotel with a unique theme settled nicely into a beautiful geographic location...I had the pleasure of dealing with Kevin at the front desk who was very knowledgable about the area and very accomodating with my booking, room location and ammenities

"Best value! "
Brandon B, 15 Avril 2017

Kevin was extremely helpful at the front desk. He gave me a great deal on the best room in the hotel! I would've stayed longer if I could. I recommend this hotel to everybody passing through or on vacation. There's a lounge and pool inside and another bar in walking distance...

"Very good"
kevinnP275FT, 14 Avril 2017

Our stay was was very good. Room was clean and comfortable. The staff was very helpful and courteous. Breakfast was good and I like the service for the early morning check out. I would recommend this motel to others passing through Rock Sprongs.

"Bed was comfy, rooms were nice"
551allank, 11 Avril 2017

It was a pleasant place to visit at this best western hotel. The restaurant was not too bad and integrated there at the hotel. I enjoyed my stay there at the hotel for the first time. The rooms were quiet and comfortable.

"Great place to stay"
30dougk, 09 Avril 2017

Got in late, they had a great room, clean and easily accessible, the lounge got my food from the restaurant and stayed open until I finished for me with great conversations! The staff were more than helpful. There is a nice pool area and patio indoors to cool your heels

"Business Travel"
Steven M, 02 Avril 2017

I was very satisfied with the Outlaw Inn in Rock Springs, Wy. I was here on business. The staff was very helpful. The accommodations are very good. You can have a room on the inside where you don't even have to go out to eat, They have a great pool inside the motel. It is within walking distance of your room. The restaurants inside the motel are very good. They have a bar as well as a family style restaurant. You can also walk to a couple of other fast food places if you desire. I would rate this location very high for business or family.

"Lost in Rock Springs"
donwayneh, 31 Mars 2017

First time at this hotel in Rock Springs and chose this hotel for the Nostalgic look on the web site. It is a very clean hotel but the outside is very dated and needs updated. and I did feel the price is high for the hotel.

"Very happy with our stay"
Heidi R, 13 Mars 2017

We had a wonderful experience. The gal that checked us in was sweet. Our server in the restaurant was wonderful and our food was delicious. We would recommend this hotel and restaurant. We would also stay there again.

"Good But Can Be Better "
John V, 26 Novembre 2016

Let me begin by saying that I would definitely stay here again. If you visit eat dinner in the lounge. Peggy is a gem. Great personality and service. On Tuesdays and Thursdays well drinks, house wine and domestic beer are free to guests. Check in was efficient. Got a goodie bag for being an elite with BW. USA Today free in the lobby. The room was huge BUT no overhead light and the lamps had those lousy small curly florescents. Room was a bit dim. SUGGESTION: Replace them with LEDs. Breakfast is limited (For instance, you can have eggs any way you want as long as they are scrambled.) but good HOWEVER it is served in a sit-down full service venue starting at 0600. This makes it tough for those of us who need to be somewhere at 0645 to be served. Service is good. Don't forget to tip your server. SUGGESTION: Either open earlier OR serve buffet style. The hotel is not really convenient to downtown so be ready for a drive if you want to visit or eat there. The menu in the lounge or restaurant is enough to please most. Some selections are excellent (Try the soups!) others average but none were bad. I was there for a week. This was the only place I ate. TV had all the channels you would need but was a bit small for the size of the room. The rooms are clustered around an atrium. Quiet but no windows in mine. Didn't miss them. Huge bathroom. Two tubs / toilets/ sinks. Room and bathroom spotless but drapes are a bit open at their ends even when closed. SUGGESTION: Fasten the drapes at the ends so there is no opening when they are closed. Checkout was disappointing. No express checkout offered. Had to hit the front desk for the bill. Wasted time on a snowy morning when a trip to the airport over an icy I-80 was slow enough to maybe jeopardize making the flight. Correct the minor annoyances and this is a five star venue.

"Three of the best people work here!"
SUMMER K, 25 Novembre 2016

Virginia, Peggy and Kevin and the best people!!!! Amazing customer service! Very helpful, kind and fun! These three are just fantastic! Made for an amazing stay! Virginia was so helpful when she checked us in. Peggy was in the lounge. And Kevin was at the front desk when I locked myself out of my room! We had fun here and these three helped with that! What a great stay! Thank you all three!!!

"Great place to stay"
STAN49_12, 23 Novembre 2016

We very much enjoyed our overnight stay here while on our road trip back to BC, Canada. The service was excellent. The room warm and comfortable and the breakfast was first class. We enjoyed staying on the ground floor which was very convenient for our luggage but it mean mean a bit of road noise. Also, the soundproofing between rooms could be better as the TV next door was heard, although not too loud.

"First class pleasant stay near I-80"
Olaf S, 13 Novembre 2016

Long drive thru Nebraska & Wyoming, but the Outlaw Inn provided a pleasant oasis stop along the way. All the amenities we needed and then some. Pleasant restaurant for breakfast where you select menu items from a list you receive upon checkin. Very tasty! Enclosed indoor access in large enclosed courtyard, protecting you from the winds, rain & snow prevalent in Wyoming. One of our most delightful stays on the road from Tennessee to Salt Lake City.

"Best Western"
Carlos J, 09 Novembre 2016

A great pace to stay. The outside appearance looks aged, but d not let that stop you from staying there. The hotel staff are warm and friendly. Very eager to assist. The staff in the restaurant are very attentive, as was the staff at the bar

"Good Night's Rest"
Steve R, 07 Novembre 2016

The room was just the right size. All the amenities seemed to be up to date. Comfortable bed. Mini fridge, microwave and flat screen TV were available. The high speed internet was extremely slow and dropped out several times throughout the evening. Otherwise, I slept throughout the night without being disturbed.

"Overpriced"
Ronald S, 06 Novembre 2016

We have stayed here in the past on our way from Idaho to Florida or returning home. We had forgotten how costly it was compared to other Best Westerns and other similar motels. Rock Springs seem to be where we land for the night. The free breakfast is unremarkable. The beds are good. The lower level rooms have no natural light and are good for sleeping.

"Best Western Outlaw Inn"
susancC3304NA, 01 Novembre 2016

Nothing extraordinary about the room either way. What made the stay memorable was the meal at the steakhouse at the restaurant. We had two of the best New York steaks we have ever had. I would select this hotel over similar others based on the quality of the meal we had there. Outstanding. Service was great too.

"problem with the fan"
Joicefaie W, 31 Octobre 2016

We had trouble finding the motel . It was unclear which of the buildings behind the sign was the motel and the entry was very poorly lit . I could not determine that it was the motel ulntil I got close to the door and read a small sign on the door.

"OUTLAW INN "
Kelley T, 30 Octobre 2016

We had to go to Rock Springs for a funeral. The room was comfortable and clean. Beds were comfortable. Staff was friendly and helpful. The restaurant was good. Waitstaff was also friendly and delivered good service. We loved the hot breakfast. It was just perfect for our needs.

"A good place to stop"
Ann B, 18 Octobre 2016

We needed a half way point between Denver and Jackson Hole and landed here. Rock Springs is not a place of beauty, but the hotel is great. Just what we needed. Its position just off the highway is very convenient. The staff are friendly and efficient. Our room was massive and well equipped. We also had an excellent dinner and breakfast in their restaurant. Well fed and rested we set off in the morning. Many thanks!

"A real cut above the rest of the Best Western chain"
Mary Pat C, 17 Octobre 2016

The Outlaw Inn is so far above the rest of the Best Western chain. Don't know where to start. Room was extremely clean -- the bathroom was so spotless that the tub could be used for soaking. None of that invisible soap scum on it. Just squeaky clean white porcelain. The chair to be used at the business desk was comfortable and adjustable. The heating system work well. Nice swimming pool. The fitness center had running machine, elliptical and a nautilus. Additionally, yoga mats, blocks, and a large ball were available. Television had HBO (Westworld and Divorce!) ; wi-fi worked well; fridge for food storage very welcome. Beds were comfortable enough but a teensy bit firm for me. What was really great was breakfast. Best Western usually puts out a decent spread with things kept warm in steam pans. I'm not a fan of old scrambled eggs. This place did it perfect for me. The free breakfast was a menu and you could order a limited number of items from it. Food freshly prepared. The hash browns were very crispy on the outside and soft on the inside. The eggs were great. Crispy bacon. And very good coffee. I was visiting family and enjoyed a trout dinner in the restaurant one evening. Nicely cooked. I don't usually notice decor, but this place had such lovely paintings that it is noteworthy. The staff is knowledgeable and pleasant. I felt as though they were happy I was a guest.

"Last Resort"
Firewens, 08 Octobre 2016

My husband booked this hotel because of some of the great reviews, plus we have had great experiences at other BW's. I am not usually one for writing bad reviews but I feel like I need to warn other travelers, especially based on the fact that there are other reviews that seem to be misleading. This hotel is old, run down, and difficult to navigate. The rooms are laid out in an awkward manner, like they were once two separate buildings at one time that they slapped a roof on to make into one hotel. If you have more than a couple of pieces of luggage, you better hope that you are staying on the street level because there are no luggage carts and no elevators (only a glass handicapped elevator to be ada compliant). I noticed an elderly couple struggling to get up to the 2nd floor. The rooms smelled terrible and were incredibly stuffy. When we tried to turn the air down to about 72 degrees to help circulate the air, we noticed that there was very little air movement and the room did not get cooler. When we asked the front desk about changing rooms so that we could get an air conditioner that works, they said that the entire hotel was connected to only one HVAC system which is controlled by the front desk. That means that we had no control over the temperature in our room. The entire hotel was set at one temperature. At night, our room temp got up to 78 degrees which is completely unacceptable. We almost contemplated leaving the hotel to go to another hotel. That's how uncomfortable we were with the place. If you are looking for a place to stay in this town, pay an extra $20 and go to another hotel. This hotel is a last resort.

"What a wonderfully pleasant surprise. Loved this place!"
ShirleyE601, 04 Octobre 2016

We traveled all day through the Rocky Mountains so it was very late by the time we arrived at our hotel. We were very tired but one step in the door and we suddenly wished it was mid afternoon so that we would have more time to enjoy this fantastic place. The large lobby boosted warm leather couches and chairs along with a large saddle and a huge inviting fireplace. Despite being tired I could not help but take an extra few minutes to sit down on the couch and get a little respite before going to our room. I have to admit it could have been easier because the middle section where our rooms were located were blocked off for an event the next morning however they did allow us to use the small elevator to get our luggage to our rooms. Our room was great, comfortable beds, western decor and very nice. We enjoyed a delicious breakfast the next morning with wonderful service. Our server even allowed me to keep the pen for my purse and I used it throughout our trip out west to the National Parks. I would definitely recommend this hotel as a perfect spot for traveling to Jackson Hole. My only regret is that I would have liked to stay longer to enjoy the great presentation of this great place.

"Great Place to stay"
Arnold F, 03 Octobre 2016

Rooms are clean and have micro wave and frige, you check off a sheet for your complimentary breakfast and sit in their restaurant and get waited on. Was a very pleasant stay. The staff were all wonderful and friendly.

"Our stay"
wyonative, 02 Octobre 2016

We were pleasantly surprised and very happy to find the Outlaw Inn in the quality condition was in. Over the years we have stayed here several times and always had a good experience. Thanks for your effort to keep it is top notch condition

"Would Stay Again"
Sandy G, 01 Octobre 2016

I stayed at Outlaw Inn twice while traveling to and from the Denver area. Loved it. Clean, quiet, friendly staff both times. The first room I had was an oversize king room, complete with sitting area, TV, Microwave, refrigerator. The bed was comfortable, and loved the fresh, fluffy, soft towels. This room had 2 bathrooms, which I didn't need. The second time I stopped, I had a queen room. This room was also clean, inside, by the pool. My door actually opened up to the pool area. I don't know if it would be noisy when there are people in the pool, but for this time, it was quiet. There is a cook to order breakfast (you mark what you would like and take it to the breakfast area in the morning - limited to 3 items) As I had to leave before 6:00 am, I was given a "breakfast to go" - muffin, granola bars, apple, and a bottle of water.

"Uncomfortable beds"
Mary W, 29 Septembre 2016

Clean room. 2 queen beds, both lumpy, and dented in center. Rest of room was fine. Very nice front desk staff. Unable to park close to room,on second floor with no elevator. They have a restaurant on site, which was very good. Indoor pool.

"A great stay at a fine BW"
Michael C, 27 Septembre 2016

We typically stay at Evanston or Little America when traveling between Boise and Denver. We wanted to shorten the drive to Denver and stayed in Rock Springs. We are very impressed with "The Outlaw Inn". It is equipped with conference facilities, terminals for work, a very nice swimming pool. A very good large restaurant and a bar. Like just about every BW that we have stayed in, the staff is friendly and quite accommodating. This hotel can handle a business meeting and the catering. Our room was clean and properly equipped. The hotel lobby is very welcoming. The restaurant entrance is down stairs. The bar entrance is off the lobby. The hotel is easily accessed from I-80.

"My Stay at the Out Law In in Rock Springs Wy"
mcc689, 25 Septembre 2016

With degree in Hospitality, and 20+ plus years in sales including corporate and group sales for hotels to travel group sales. I have experienced plenty hotels across the U.S and Canada. I can be very picky on appearance of the establishment, how guess services greet you, to how the towels are folded. I look for those little things that really count. My experience with Best Westerns Outlaw Inn, wasn't just another motel, hotel. It was "Out Standing Inn Experience" Every f thing from my suite room (that I didn't expect) to the wait staff that made me feel special in the "Inn" restaurant. The Out Law Inn, is just that Inn, with class to the max. Thank you for the wonderful experience. And I hope to visit your again.

"Will Not Disappoint"
Karen J, 23 Septembre 2016

We arrived at the Outlaw Inn having flown from Atlanta to Denver, via a very long day, and then the long drive from Denver to Rock Springs. So we were more than a little travel weary. Do not worry, this hotel will not disappoint. This hotel is, of course, an older hotel, but you would never guess it by your room. This was one of the cleanest rooms I have ever had. The room is updated and had everything you need including very comfortable beds. Something about the shower was special, can't describe. The breakfast was WONDERFUL. You pick three items, but don't be skeptical, this is made to order and is excellent. You will think about how special this breakfast was long after you're gone. Please remember to tip your server well as they are great people and this is no ordinary breakfast. I'm still thinking about how nice it was. Very good experience here.

"Great Decor"
suesE3412JB, 22 Septembre 2016

My wife and I enjoyed the clean, quiet, spacious and updated rooms. The Western themed decor which is carried throughout the premises is fun and interesting. The on site restaurant and lounge offer the convenience that motels in the past used to. We found the staff friendly and professional. We would recommend the Outlaw Inn to anyone who's looking for an unique and comfortable motel experience.

"Interesting"
Starwoodinpa, 22 Septembre 2016

Breakfast is done a little differently here. It's not your usual continental get it yourself buffet style breakfast. You pick a few items off of a breakfast sheet, max of three items and a drink, give to a server/staff member and breakfast is served to you restaurant style. Jolynn & Bobbie were the sweetest people ever. They took great care of us and were funny and kind. If you like cinnamon buns, GET THE CINNAMON BUN. It was SO good!

"Outstanding stop in Rock Springs"
Embarcadero1, 17 Septembre 2016

I was here for two nights on a business trip. The staff were super friendly and helpful. A warm welcome after hours of driving really makes a difference! The room was large and well furnished. There is a free cooked breakfast and we ate at both the restaurant and the saloon, both were great. In both cases, the friendly, helpful staff really made our experience one we will remember. If you find yourself in this part of the country, I can't think of a better place to stop.

"Very Good"
Ruthann A, 14 Septembre 2016

Wonderful Decor. The "Outlaw" theme was used throughout. Paige was very helpful with check in, and also when I couldn't get in the laundry room, she came and helped. Room and was clean. Would stay there and recommend.

"Nice Place"
alexanderra1, 13 Septembre 2016

Clean Rooms. Actually has a restaurant on site which was nice. Very friendly staff. Liked the decor which was centered around the famous outlaws. The interior lobby area was very well decorated. Inside pool

"Fabulous breakfast"
Irishtomato19, 13 Septembre 2016

Homemade omelettes with your choice of meat and veggies made fresh right before your eyes was a very welcomed surprise. Oh, were they ever so tasty, melt in your mouth with gooey cheese, fresh vegetables, and my favorite meat - bacon! I'd definitely stay here again and would linger longer over my meal.

"Pleasantly surprised "
Lourdes H, 11 Septembre 2016

This was a nice surprise, the room and bed was good. The restaurant on premise was real good and after being on the road all day it was great to walk-in and have a great meal. Oh and for breakfast it was even better. There's even a bar but never made it into the bar.

"no discount"
ualex21, 04 Septembre 2016

Hotel is clean and comfortable. But if you want my business you need to be completing for my business. If I want to stop some place and relax. I should not pay full price. I tried and stay at the Best Western. Comfort Inn gave me a discount no matter where I stayed and I do not need to book in advance.

"Impressive lobby and pool area"
rawnyd, 29 Août 2016

I was surprised how large this hotel was. The lobby, breakfast and pool area were very nice and very spacious. The location is good with a Denny's and a few other restaurants just down the road. There are rooms connected to the main building which have an indoor entrance, there are also some motel type rooms, which look a bit older and have individual outdoor entrances. We were in one of the older rooms, which was clean and comfortable, but nothing fantastic. The wifi worked great, the bed was comfortable and we had a good shower so that was all we needed. The breakfast was different than most hotels, we received a card and we could choose 3 items off the card and a drink, we had to hand in the card when going for breakfast and were served breakfast at our table. It was nice to be served but I do prefer being able to pick and choose more than 3 items, since each choice, no matter how small, was considered a separate item.

"A Favorite Place We Stayed"
Jack H, 25 Août 2016

Loved everything about this stay....the novel idea for the way they include breakfast is awesome...staff very friendly...room very comfortable...always wish for better lighting. Very well located on trip to Grand Tetons and Yellowstone NP.

"all good"
Paul V, 24 Août 2016

all good the stay us for work the us very help ful i will stay there again room where good clean and the resturart was good like the food the staff was very helpful at the front deck and in the resturart thank you very must

"Outlaw"
Bridgette B, 23 Août 2016

The hotel rooms are quiet even though it seems like it should be loud with the rooms facing the pool. My daughter and husband were in the pool and she was screaming and I couldn't hear it from a room very close to the pool. My baby was crying and my husband couldn't hear it from outside our room. The beds are really comfortable. The A/C has trouble keeping up but it was hot and our rooms were warm but comfortable.

"Classic early Best Western where no 2 properties were alike."
xtc663, 22 Août 2016

This is my IDEAL B/W. With 2 floors of rooms surrounding an atrium supported by large wood py. lings, and wood ceiling. One one side is a large pool and on the other side is an open multi use space that could be used for banquets, dances,etc. Upon your arrival in the lobby in the center are overstuffed sofas that I would buy a room just to sleep on them. Off to the side is a lounge with the house restaurant beside it.The room is clean comfortable and has 77 channels of TV. Check in was fast and friendly, with a (good) twist. At check in (1 night) you'll be given a breakfast menu card which you fill in and guess this. They will cook it to order. (ATTN: Corporate this way should cut down on waste, I suspect FEW people would object to the added time/ over freshness. The location of the property is off exit 104 of I-80 . It has a Denny's, McD's ,Taco John's and an (unk) pasta joint directly across the road. 2 hints:1) if you are booking thru BWI ask for an exterior room away from US191,(the quietest year round.). 2) gas at the Flying J across the road is $. 15/gal cheaper than the Loafs and Jugs next door. .

"Next door occupants sat outside my hotel door and made noise"
Cynthia C, 13 Août 2016

I tried Best Western Outlaw because it looked like a quieter hotel than many in this town. It was definitely more expensive than the hotels I had been staying at before at $150 a night. Starting about 6pm, the next-door occupants of another hotel room took the hotel furniture out of their room, and set it up outside my door and theirs next door. They commenced drinking beers and telling stories to each other. One of the women sat right outside my door. I hoped they would go back into their room or to a restaurant like most people will do, but they just sat outside drinking beers and talking loudly. I finally opened my door and politely asked them if they would go into their hotel room since I was trying to sleep. One of the men told me, not so politely, to mind my own business because he was exercising his free rights. So I called the hotel staff to complain. There was only one woman on duty, and she said she couldn't leave the desk. Apparently, there were no other workers, including no other maintenance workers. She called their hotel room and asked them to keep it down, but they ignored her. I complained a second time. This time she came around back to where my hotel room was, and she asked them to move their party indoors their hotel room. They ignored her again. So then she had no idea what to do, and she called me and said if they persisted in being noisy for "three times" she might call the police but otherwise, the best she could do was transfer me to another room. This was supposedly a nice hotel but the management couldn't control their own hotel guests. Why couldn't she just kick them out? Why couldn't she just order them inside? I have no idea why she didn't just do something concrete, but luckily they did quiet down slightly, and I fell asleep until the man who earlier told me to mind my own business, knocked on my door loudly at about 10:00pm. He woke me up. I could hear his girlfriend tell him, "Be careful now!" I had trouble falling asleep after that because I was afraid the guy would do something extreme like slash my tires. You might expect this type of guest at a Motel 6, but why was this goon at a Best Western where he had to pay out $150 a night? I was underwhelmed by the ineffectiveness of management, by the courtesy of my fellow guests, and by the expensive price for nowhere in the middle of Wyoming.

"Pool"
Phyllis O, 09 Août 2016

My 3 grandchildren LOVED the pool. We could park at the back door close to our room which was helpful. Staff recommended a good local restaurant, Daughter and Son-in-law enjoyed going to the bar. Thanks!

"Excellent"
Donna D, 08 Août 2016

Check in was a breeze, staff courteous and professional, room clean and tidy, breakfast was good and staff excellent, pool area was clean with area for observers to sit and watch. Common areas were visitor friendly. Recommend for everyone.

"Pleasant place to rest and dine."
bdschupp, 06 Août 2016

The room was very comfortable and had easy access to an indoor pool, exercise room, and fine dining restaurant within the hotel. A hearty breakfast was included with the charge of room within the same restaurant. Location was ideal with easy access to I-80 and WY Rt 191 intersection.

"Very pleasant "
randi b, 05 Août 2016

This is a relatively large older motel which is very well maintained. The room for 2 was not large, but very comfortable. The exercise room was adequate since it is not heavily used. The front desk staff was very friendly and knowledgeable about the town. The attached restaurant was quite nice (standard American food). Unusual for a Best Western, the included breakfast was served.. Nice touch!

"Road Warriors Get Road Weary"
Pennie J, 04 Août 2016

Exhausted on the road the Best Western in Rock Springs was an oasis. Very comfortable in ALL ways-clean-well appointed but the best of the lot was the staff at the desk. They were welcoming, and seeing my condition provided the information and room to meet my specific needs. I resumed my trip being restored.

"Vacation "
Lisa P, 02 Août 2016

This is a very nice hotel, conveniently located. Very clean with comfortable beds.we didn't stay for breakfast so they fixed us snack bags to go which was wonderful. The staff was friendly and accompanying. The only draw back to this hotel is its has stairs, there is an elevator but the staff has to operate it which is kinda a nuisance, but overall it's a great hotel for the money.

"Excellent start to our vacation"
Lmunster, 01 Août 2016

After a very long first day in the car we arrived at the hotel. I booked based on Tripadvisor reviews and once again, I wasn't disappointed. The hotel is older, but has been renovated. The rooms are clean and comfortable. Seeing the complaint about no elevator--only stairs, I'm not sure how you would have an elevator that would take you up about 8 steps.....It's an old style BW with the bottom rooms on a lower level (you have to go down from the main floor) and the upper rooms on a raised level with the pool in the middle. Anyway....they do offer a free breakfast at the attached restaurant and I love the way they do it. I wish it was like this at every hotel with an attached restaurant. If I ever happen to be in Rock Springs, WY again this would be where I would stay.

"Outdated but decent quality"
kswezy, 26 Juillet 2016

The Outlaw Inn has a dated appearance that includes the inside layout and decor. There are no elevators, only stairs. Though it's only two floors, I saw several elderly customers dragging their heavy luggage up dated, carpeted stairs. The hotel is very clean, though, and comfortable. The hotel's restaurant, The Open Range, is again very dated in appearance, but the food quality was surprisingly good. Our server, Tawdy, was extremely friendly and accommodating.

"Old motel with a new face"
lynndR9637YV, 26 Juillet 2016

We have been in Rock Springs before. This motel has been around awhile. We stayed in one of the older rooms that opens directly to the parking lot. My spouse is handicapped and it was perfect for loading and unloading the car! Probably the only drawback for us was the dining room's location on a lower level. We didn't find an elevator and presume this is part of the old building. Good free breakfast with waiters serving. Hotel meals purchased were rather expensive we thought.

"Always good at BW but this was exceptional!"
Jessie C, 21 Juillet 2016

This place is great! It is everything I have come to expect from almost every Best Western. When I came in Betty was so much more helpful than I am used to at hotels. She even got me a different room to help me out with my activities. The pool is awesome! Western them in rooms is great too. Jessie

"Feel Right at Home at the Outlaw"
cheyennenewguy1963, 21 Juillet 2016

This hotel has the finest staff I have ever dealt with while on business. Thank you for all you do. You make me feel at home.Bobbie in the restaurant and Betty at check-in are the finest in the industry.

"Excellent hotel"
Gary S, 21 Juillet 2016

Not only do you have a wonderful bed to sleep in but you have the option of getting your morning breakfast to go! Great for those who like to be on the road early. The rooms were very neat and clean and the grounds were very well kept up.

"Best Western Outlaw Inn, Rock Springs, WY"
Erin C, 19 Juillet 2016

Great hotel in an unassuming location. Quality rooms, nice atrium, great swimming pool, lobby and restaurant. Food selection for the included breakfast were great and not limited to one or two items and cooked to order, not microwaved and put into a small corner of the lobby like some hotel chains. Definitely would visit again if we go through Wyoming.

"Relaxing experience"
Ken S, 18 Juillet 2016

Convenient; quiet, on-premises dining and very good complimentary hot breakfast with menu-based selections. Fast service. I stayed in an outside room, but will try the inside next trip ( to make use of pool more convenient).

"Best Hotel on our recent trip!"
Catherine O, 13 Juillet 2016

Loved the cleanliness the friendliness and the bar and the restaurant down stairs for dinner and breakfast! All around the best experience on the trip! The staff was very welcoming! The restaurant was not beside the front desk which made it seem so nice!

"Older Property"
Brian B, 12 Juillet 2016

The property was clean and the front desk staff was great. The room was quiet even though just outside the pool. The property has not been updated in awhile, including the bed and towels. Property just seemed dated compared to other properties we stayed in for this trip. Easy access to the freeways, gas, and food. Wifi was good. Bar is very dark and not all that clean. Likely would not use the property in the future.

"The only place to stay in Rock Springs."
Mickey M, 12 Juillet 2016

I came to Rock Springs for a class reunion. My first choice to stay was at the historic Outlaw Inn. A review of the various rating agencies, like AAA, told me The Outlaw Inn was still a top tier motel. I was not disappointed. First impressions were positive. The front desk staff was friendly and helpful. Fresh flowers were present. The upper-level Inside room was spacious, clean and comfortable. The restaurant was nice and tradional looking. The service and food was good. I would like to suggest to Mr. Anselmi that he add ramps and handicapped lifts for those of us with rolling luggage and achy knees. I would like to have more light in the room and in the interior of the building to help my failing eyes. More greenery too. There was an interesting gazebo-like section I walked through from the lobby to my upper-level room. It appeared neglected, like an unrented conference room. I hope that in the future it would always look like like an even-ready ready event. Don't get me wrong, me and my classmates loved it and used it until the wee hours of the morning. It just could could be more inviting. I would also like to see double automatic doors to both lobby entrances and automatic doors from the lobby to the inside rooms. The restaurant could use a make-over. Modernized and more light. Adding ramps and automatic doors could push the hotels ratings much from 3 to 4 stars. Rock Springs is a rough hewn industrial city in the middle of the Red Desert. The beauty of the town is in the people and the insides of their homes and businesses. The OutLaw Inn is an excellent representation of Rock Springs' inner beauty. if your travels take you through Rock Springs stay at the Outlaw Inn.

"Great spot after a long drive."
Samara35, 11 Juillet 2016

One stop hotel. Indoor pool, restaurant, bar, business center, rooms facing the pool- simple but nice and very quiet. Rooms were clean (and I am pretty picky) & the beds were also clean and really comfy. The only negative I can say is that they didn't have any luggage carts which was not very nice for a family with a bunch of bags & the free breakfast is served from 6am-9am. Would be nice to go on a little longer. I would highly recommend this place.

"Unlawfully Good!"
Steve C, 09 Juillet 2016

Beautiful older Hotel here in pretty desolate country, And for the same reason its really nice to have an on-site restaurant and it also really helps that its REALLY GOOD! We looked over the menu and had room service deliver it. Very good food and reasonably priced. Our room, and most others over look the pool. Pool looked very nice, but I was way too tired from the road. Despite its age, the Hotel is very clean and well kept. All the staff was very friendly. Wouldn't stay anywhere else in Rock Springs.

"Amazing Place to Stay!"
carelorenzo, 09 Juillet 2016

I loved staying at this place on my road trip out west and back. It was welcoming, clean, super comfortable, great food, and incredible service. I will be back 100%. I went for a bike ride from the hotel and enjoyed exploring around the hotel. It was a total pleasure.

"Wonderful Hotel"
Ron C, 08 Juillet 2016

Great hotel and service. Staff was good and room was very nice. Breakfast very good and my family enjoyed it. For some reason I have to write 200 words or it won't complete so there is nothing more I can write. This is s good hotel. I really really mean it

"Great place to stay in Rock Springs Wyoming"
Darren M, 07 Juillet 2016

We arrived late after a long day of travel. The Front Desk Staff was very nice and accommodating. And the breakfast the next morning was very, very good! I would recommend this hotel to all travelers driving through Rock Springs!

"Relaxing stay!"
L G, 05 Juillet 2016

After an unexpected stop in Rock Springs on our way North, us three travelers were in search of a quiet, comfortable, clean hotel room available at...10pm at night with no reservation! The desk staff were helpful and cheerful and the hotel felt very safe and secure. The hotel room was well fitted with chairs, fun decorations, a mini-fridge, a luggage rack, and comfy pillows! Breakfast was delicious and the staff was accommodating and very friendly. I'd recommend this place to travelers looking for a reasonably-priced, quiet, comfortable hotel with food that will leave you stuffed and happy.

"Fantastic stay! "
Shari B, 02 Juillet 2016

We were weary after a long drive and stopped for the night. This hotel is amazing with a heated indoor pool. The pool area is large and it makes you feel like you are outside. The kids loved swimming and we enjoyed relaxing. Wish we could have stayed longer!! The restaurant was fabulous and the complimentary breakfast was cooked to order. The food was very delicious! We definitely recommend Best Western Outlaw Inn!!

"Clean comfortable stop"
Dan M, 02 Juillet 2016

I had been driving all day. I wanted a clean, comfortable room, with air conditioning, at a reasonable price. That's what I got. Easy to find off interstate. And with a good restaurant on site, I got all I needed.

"Quiet and comfy"
Mammie3, 01 Juillet 2016

Nice, pleasant welcoming area and staff to greet you. Full service restaurant on the premises. Comfortable beds. Great pool. Fitness Room. Phenomenal breakfast that was included in the price of the room. Very helpful staff and convenient to stores.

"Good Stay in Rock Springs, WY"
Nina C, 30 Juin 2016

For a hotel that is close to a busy street, the rooms are surprisingly quiet. The heating and air conditioning work great and the beds are soft and the linens are clean. Can't ask for more than that :)

"Nice hotel"
RuralPearl, 28 Juin 2016

Great western theme in the hotel. Pool is in the center of the rooms--our son had the whole pool to himself. I really liked the setup of the room itself. Friendly staff--clean, easy to find off the interstate.

"Creaky Bed"
Patrick F, 27 Juin 2016

The hotel staff was great. However, the mattress on our bed was older and more creaky than a haunted house. This hotel really needs to invest in some new mattresses. In addition, there is no ramp leading to the rooms on the lower level that are pool side. Carrying 2 heavy suitcases up and down stairs was no easy chore, although I guess I needed the exercise!

"Good hotel not the best value for the price"
Tom-Maria, 26 Juin 2016

This was maybe the third Best Western we had stayed at this month as we traveled about the Western US and I was taken aback when the price was so much higher than the others we had stayed at, with nothing added to make it worth more. Clean rooms with a nice bed, TV and cable channels, A/C and an ice machine.

"Awesome Hotel"
Claudia M, 23 Juin 2016

Traveling through and always pick a Best Western. We stayed at a total of 7 BW Hotels on our cross country trip. This was our favorite; over the top. Breakfast was served restaurant style; we picked from a menu and served. Delicious, great waiter, and tasted great. Room was clean, comfortable and had all the comforts we needed. I can't wait to go back and spend several days in Rock Springs and stay once again at this wonderful hotel.

"TREAT YOURSELF TO A NICE PLACE!!"
Donna D, 21 Juin 2016

We were greeted by the front desk clerk, Noah and he was excellent. Very friendly, professional and definitely knew his stuff about the hotel amenities. Our room was great, clean and comfortable. The layout of the hotel allowed us easy access to the very comfortable temperature of the indoor pool. It was clean and very nice. We had an INCREDIBLE Rib eye steak dinner at the restaurant, again, very close to our room. We'd stay here again in a heartbeat!!

"Enjoyable experience"
Jerry M, 20 Juin 2016

I didn't have a lot of contact with the hotel employees since I had a late arrival and early departure. The front desk employee was very courteous, helpful, and professional. The complimentary breakfast in the hotel restaurant was very good with excellent service. In fact, if I was looking for a place to eat their restaurant would be an excellent choice. They have a full menu selection with good food, service at reasonable prices. The room is a bit old but clean and everything was in working order.

"Outlaw Inn"
Sara B, 20 Juin 2016

Nice clean convenient, pool very clean and welcome in the hot weather, very interesting old downtown area and museum. A good place to stay on the long Wyoming stretch of Interstate 80. Quite good Mexican food close by. Breakfast was excellent.

"Excellent place to stay"
Richard P, 20 Juin 2016

This hotel was super clean, staff was clean cut, professional and courteous. Room was great and bed was very comfortable. The lounge, restaurant and pool area was a great extra. Free breakfast in the sit down restaurant was well prepared and we could not believe it was free. This place was safe feeling and made you feel at home. So glad we stayed there.

"Outstanding place to stay"
Bob R, 13 Juin 2016

This hotel was a surprise to stay at. With the friendly staff and the restaurant attached it was quite welcome after a long day on the road. We had a wonderful dinner and a great nights sleep before starting out the next day.

"Returning home from vacation "
Brenda R, 11 Juin 2016

This is a place I recommend to stay! From the front door upon entering to the exit next morning, the staff was wonderful. Full service room: fridge, wifi...all the needed items. We slept our best there since leaving for vacation. The breakfast is THE VERY BEST!! I can't say enough about all the clean and comfortable amenities offered here at Best Western Outlaw Inn.

"Good motel"
Eric W, 10 Juin 2016

Nice facility, better than average fitness room, nice pool, good rooms. I was a little concerned to have a room facing the pool, thinking it would be noisy, but we didn't hear a thing. The restaurant had very good food, but was understaffed. Wait staff was very courteous and attentive but way overworked leading to slow service.

"Excellent!"
judah364, 08 Juin 2016

The room, employees, restaurant & lounge were all beyond expectations. I left my IPhone in the room when we checked out. We were on vacation & on our way to Utah when Best Western called & informed me that they had my phone. They mailed it to me ASAP. I was so happy to have my phone back!!

"Nice room but bedding smelled strongly of chlorine"
travelwork, 06 Juin 2016

We stopped here for one night on our way to Yellowstone and it was an okay place to break up the trip. We had a nice large room, ample parking, very clean. Breakfast in the morning was adequate and included, good coffee. The one negative I have to say is our bedding smelled strongly of chlorine, and it was hard to ignore. Other than that, I was satisfied with this property.

"nice place"
Alexandar_R_J, 04 Juin 2016

i enjoyed everything.breakfast was really good, i had cereal and apples. there is lots of parking for trucks in the back. If i am in the area again, i will definitely stay here. This place has a western theme which is fun.

"A Rock Springs Gem"
475Amy07, 31 Mai 2016

I just spend 5 nights at the Outlaw Inn with a large group. The people at the Outlaw Inn are friendly and welcoming and responded to every request. The hotel provided great facilities for meetings, receptions, and group dinners. The center room is open and full of sunlight and has a great pool for relaxing. We were treated warmly and I would definitely go back!

"At Home in Rock Springs"
Su S, 30 Mai 2016

Very clean to the detail! Everyone from housekeeping to the owners were super friendly and inviting; I felt like I was at home during my stay. The food was very good and the indoor pool was nice with lot's of natural light from the many skylights. The gym would be sufficient for most people (cardio machine and cable station). The only thing I would recommend is an effort to greenify and reduce waste: options to reuse towels/sheets/toiletries. I will stay again at the Outlaw Inn on my return to Rock Springs.

"Consistent Quality in Rock Springs"
Philip M, 30 Mai 2016

I've stayed at the Outlaw Inn several times on business trips in the Rock Springs area. I've been impressed by the consistent quality of service and the friendly staff. The bar is a good place to eat dinner when I don't feel like going out to the mostly mediocre restaurants in Rock Springs, and the free, full service breakfast is a great deal. The only drawback for me is the small workout room. Overall, the hotel is unassuming, comfortable, and a good deal.

"Middle of the range Best Western"
James G, 25 Mai 2016

Property is older; has stairs everywhere (to rooms, restaurant, etc.) and no elevator; food choices for breakfast in restaurant are a great idea (much better than the 'free' breakfast ordinarily offered at Best Western properties). The internet is painfully slow.

"Great place to stay in Wyoming!"
Marilyn1949, 25 Mai 2016

We stay here at least 4 or 5 times a year when we take a road trip from Washington state to Colorado and back. It is always very clean and the beds are extremely comfortable! One of our favorite things is the indoor pool, it is so inviting and we use it every time we stay. They also have a free full restaurant breakfast which is the best, lots of choices and great wait staff. On Tuesday and Thursday they have free drinks and snacks in the bar/lounge on site. Our favorite employee is Peggy G. who is an outstanding waitress and bartender. The manager Mark and the front desk staff are very pleasant and efficient. Highly recommend.

"Just we'll run hotel "
Todd E, 21 Mai 2016

I been staying hear for the past 5 years . This is always well managed and owned. A stay at this hotel is one you can say they get it. They understand the traveler as a family or business needs. You should get credit for a job well done. Thanks a traveler that enjoys a good night stay.

"The Best in the West"
Bill N, 21 Mai 2016

You won't go wrong at the Outlaw Inn. The price is very reasonable. The rooms are comfortable and inviting. The restaurant and bar great! When I travel to Rock Springs, I always stay at the Outlaw Inn. The staff and management go out of their way to make sure you have a wonderful stay.

"Pretty darn good"
Erin C, 20 Mai 2016

Overall a solid hotel. It's nothing fancy, but definitely does a great job at the basics: a clean room (including the bathroom), free parking, and a hot breakfast. The layout of the hotel is a little wonky, but there are signs pointing you in the right direction. The breakfast with the little papers you order on are a bit strange, but it all works out. It gives you lots of good food and the servers are all really nice. The front desk staff was super friendly. I would definitely stay here again

"Wyoming Outlaw"
DAVID M, 15 Mai 2016

First time visit to this BW. It is a very old motel but still worthy of a visit. Just wished that it had been a bit easier to get up onto the 2nd floor. Replacing the back steps with a ramp and providing luggage carts would make a huge improvement. Also, as many old motel/hotels are finding out....there is not enough electrical sockets in rooms for all of today's devices. I was surprised that the breakfast serving was a satisfactory size and it was very good as well. I do think the rooms are priced a bit too high.

"Kind of a strange place"
smoochesdarling, 12 Mai 2016

Judging by the other reviews, we thought this would be a fine place to stay. It was a little weird. The decor is dated. The layout is crazy. The room was OK I guess, seemed clean. The bathroom looked like it might have been recently updated, very clean and nice. The furniture seemed old, which is not a big deal, except for the little desk by the bathroom with a huge new black office desk chair that the arms wouldn't fit under the desk so it stuck out and blocked the doorway. That was weird. The ceiling looked like pressed spaghetti, kind of creepy and looked like it needed a few more coats of paint. The whole place smelled like swimming pool. I don't think I would stay here again, but all things considered it was not bad. Oh, the free breakfast may or may not have been strange, they give you a piece of paper with some breakfast choices on it (you may have one of these, choose any three of these, don't forget to tip the server) and I guess you go in their little restaurant or whatever it is...? We skipped it and went to Mickey D's.

"Great facility all around"
serrimt, 09 Mai 2016

The hotel and restaurant were exceptional. Room was nice and cozy and the water pressure was good. restaurant was great food for dinner and breakfast. we were just passing through for medical reasons and this was convenient. I booked this through trip advisor and was not disappointed as usual.

"Best Western Outlaw Inn, Rock Springs, WYOMING"
Joe J, 04 Mai 2016

This is an excellent hotel, with very good service and reasonable prices.I recommend it to all travelers. Bobbie in the restaurant, and Mark in the administration are two outstanding people with the hotel

"Would definitely stay here again"
Linda H, 29 Avril 2016

Kevin at the front desk was awesome at check-in! Our room was very nice ..it was clean, the bed was comfortable [king size] and breakfast was good - you only got to choose 3 items from menu but my husband and I each chose different items and then shared so it was great for us and we liked the food served fresh to our table.

"Best Western Rock Springs,"
Tom L, 27 Avril 2016

Good motel, friendly staff and clean rooms. Good breakfast served in their restaurant. I would recommend this motel to any traveler. Parking is nearby and easy off I 80. I was driving a pickup with a trailer and was able to park near my room.

"Amazing Decor and People"
KindraFromLincoln, 20 Avril 2016

I have never stayed in a remodeled property that has been done so well in all ways. You know how it is...they take an older property and cover up the old stuff with a little decor and call it good. This is the first time I've stayed in such a place and believe it's BETTER than it used to be. Nothing is half-hearted. The decor is spot on, classy and delightful (cowboy theme). Everything worked just right. Most of all, I am impressed with the people here, from the caring and genuine desk clerk (Betty and another young woman) to the servers in the restaurant. In particular, one young person who knew I was here because my truck broke down on the way home from California...bought my dinner for me. These people don't seem as though they are here because they have to work. Kudos to management for making this possible. Whatever you are doing. Keep doing it. I'll be bragging about this place to everyone I know. I can't thank you enough for transforming a tough situation into a pleasure.

"Great motel"
buck2904, 28 Mars 2016

Rock Springs was a good stopping point but most of the hotels didn't have the best reviews...we picked The Outlaw Inn based on its TripAdvisor reviews...this was the cleanest room ever. The room was small but the bed was comfortable and the shower worked great. There isn't much at this exit off of I-80, some gas stations and a few places to eat.

"Odd, old, very clean"
Travelingduo777, 23 Mars 2016

We stayed at this hotel as we passed through town. Arrived around 11:00 pm. Staff was very helpful and friendly. The set up of the hotel is odd, & decor is of an old western type theme. But to me cleanliness is most important and it was spotless! Free breakfast, but you go to the restaurant and they cook it fresh based off a checklist they hand out at check in. Very filling considering you only get a few choices. I would stay here again if I were to ever pass through town again. Fyi, booked through priceline...hotel will not match Internet (priceline) prices at check in so they told me to go ahead and book on priceline.

"Gem in Rock Springs"
Greg H, 21 Mars 2016

Friendly staff and an excellent restaurant in Rock Springs. Make sure to try the Prime Rib!! The rooms are always clean and the beds are comfortable. The room rates are competitive and in my opinion the value for the price of the room is excellent. This hotel is a gem in Rock Springs WY.. I have stayed at other properties in Rock Springs in the past. Since staying at the Best Western first time 2 years ago it is the hotel of choice for me in Rock Springs. I travel extensively and am in hotels almost every week of the year. It is important to me to have a good nights rest. I always rest well at this property.

"Great place!"
Brian and Dawn H, 19 Mars 2016

This motel was great, clean, quiet,shower worked wonderful. The made for you breakfast was tasty, and very fast. The staff was friendly and accommodating. Located not far from the freeway was nice. It had a large pool. Television and Internet worked good.

"Great Place"
Curtis W, 15 Mars 2016

A great hotel--true to the outstanding Best Western Brand. I like being able to park right outside the room, breakfast was great, staff was very friendly and helpful. I would definitely stay here again. First time in a Best Western in a long time. This is my new favorite hotel chain.

"Worst experience ever!"
Desirae B, 12 Mars 2016

We stayed here for the state spelling bee. They charged my card two times for the stay. We went and showed the front desk where it was charged two times. They said they didn't charge my card twice and that I need to call the bank. They refused to make it right. We were supposed to stay two nights, but after they refused to make it right we asked if we could have our second night refunded and we would just check out instead of staying again. The president of the best western then had us escorted to our room to clear out our things. Never have I been mad feel like it was my fault when a business makes a mistake. I hope he takes some classes in customer service, he has no business working with the public!

"Enjoyable"
Shauna S, 11 Mars 2016

the staff were very kind and friendly, the room was very clean and comfortable, easy layout to navigate through facility, easy to find location right off the interstate, nice swimming pool restaurant and lounge we nice and quiet and clean

"Has all the amenities"
Stephanie J, 11 Mars 2016

Great place to stay. Staff in hotel and restaurant a very helpful. Breakfast included in the room rate is a fresh cooked real deal. Having a restaurant, a good one, on site is a real plus. Dinner options are veried and tasty.

"Exceptionally clean and comfortable"
Valene C, 29 Février 2016

We were looking to stay for one quick night in a comfortable bed with clean rooms, and that is exactly what we found with the Best Western Outlaw Inn. The place was spotless, and the bed was super comfortable. Everything was in good repair as well. I would love to have seen it when it was new. Now it just looks like it has been there for several years. But a new appearance is pretty low on my priorities when compared to cleanliness and comfort.

"Best ? Western"
D6861KFcharlesc, 27 Février 2016

I expected a room for $!00.00 + to be more spacious and up to date. Room was drafty and the quilt on the bed was very heavy. No spare linens to replace heavy quilt were available. Room was so small that I had to straddle the commode to close the bathroom door. I am only 5'9" and 180 lbs.

"Memorable"
Kweejee, 27 Février 2016

Fifteen years since my last visit and just as great. This place has character. Everything was clean except the hard to reach dusty places and under the bed. Even under the rim of the toilet was clean. The pool has a nice two feet deep area with five feet at the other end. Water surface temperature was 80° Fahrenheit at 4p.m. with the air at 70°. Both dropped by three degrees by the time we swam again at eight. The bed was comfortable at first but left me with a sore back by morning. Breakfast was huge. Biscuits and cinnamon roll were a bit dense.

"Nice hotel, bar & restaurant"
Janis S, 21 Février 2016

Great staff. Friendly & very helpful. Room was great, except for the little pebbles on the carpet between the beds. Beds were comfy.. Shower was great.. Cold floors in the bathroom but other than that, it was a great room. Continental breakfast was made to order & delicious!!

"Valentine's weekend date"
Mckenzie P, 14 Février 2016

My husband and I decided to miss the Valentine's Day crowd and celebrate the night before at the outlaw's restaurant. We both ordered the delicious prime rib and a bottle of wine. The wine was such a good price we almost bought two bottles! Our server Bradley gave the absolute best service we have received and he made this years Valentine's very special for us. We highly recommend stopping here to enjoy the prime rib special.

"Great Stay"
Mardy W, 11 Février 2016

A great place to stay! It has all you need - a friendly Staff, Restaurant, clean & comfortable rooms, plenty of parking, and great TV channel choices! It is located close to I-80 and if by chance, you "need" a different restaurant, there are plenty within a short walk or drive.

"Welcome refuge after a long days drive!"
Kalamariverrat, 02 Février 2016

Outlaw Inn is the best place to stay when making the grueling I-80 marathon. There was spacious parking for our 50-foot trailer combo. The front desk staff was impressive in seeing to our needs (and quieting the drunks around the pool at 11 PM). The room was adequate (standard B/W). The free, from-the-menu breakfast was great. A different front desk staffer was extremely helpful when it appeared that our rental truck had died, and we might be stuck there for a day, or more. Highly recommended, on all counts!

"Spotless! Quiet!"
candydawn, 11 Janvier 2016

We made our reservations with Virginia before we left Kearney, Nebraska and she was quite pleasant to talk with and just as nice when we got to the hotel. And with the weather at 1' we figured that it would be great to stay at the Outlaw Inn again as we could stay inside the building and walk to dinner and breakfast! Room is spacious and neat and clean and I love the western decor. Meals were good and the made to order, and free breakfast, was excellent. Dinner I think was a little overpriced. The salad should be crisp and cold with no brown lettuce and the entree should not be served while the diner is still eating soup and salad. But, in the long scheme of things, that wasn't that bad! With the Palomino Inn in Grand Junction at $57 and free breakfast and this at $120 and free breakfast.....only the size of the room was different. BWs do get a bit pricey.

"Fun western details, open areas"
creebol, 08 Janvier 2016

Stopped here in a blizzard and was pleasantly surprised. Comfortable beds, attractive decor and fun western details in the rooms. Large open meeting areas. Pool newly remodeled. This would be a great place for younger children. Very happy with breakfast. Custom made hot breakfast with wait staff at tables. My husband loved the large cinnamon roll. Only down side: rooms were pretty dark. More lamps or higher wattage bulbs would help.

"Basic facilities with a good dinning facility attached"
Traveller4527, 03 Janvier 2016

We stayed overnight at the Outlaw Inn and found the facilities good, clean, and more than adequate for our needs. The room was large and the bathroom well appointed. Reading the history of local outlaws at the dinning table in the evening was a highlight. The Inn is easily found and there is ample parking.

"Stay At Best Western"
Charlotte M, 26 Décembre 2015

I found this room very clean and there was everything I needed. I only encountered one person..the desk person. I did not get her name. She was helpful with check in. She was able to provide me with a discount which was very nice.

"Great overnight stop."
Kimberly M, 23 Décembre 2015

We arrived to what seemed like it might be a dud of a hotel. Checked in and had rooms poolside so the children could swim and we could watch from hotel rooms. We had an excellent dinner then a made to order breakfast. Everything about this stay was awesome.

"Very nice"
TFohn W, 23 Décembre 2015

I was surprised at how the inside and outside appearance are so different. The interior is updated and extremely comfortable. Restaurant was pretty good but I personally wish it wasn't so uptight and offered a more laid back environment for our small family. I would absolutely stay here again. Perfect retreat from a long day of traveling. Book on Priceline though. We saved quite a bit that way.

"Great place to stay!"
Megan G, 18 Décembre 2015

We've been here twice and love it. Great specials in the bar, friendly staff, clean rooms. Close to restaurants and shopping. On site restaurant/bar are great. Easy to get to - right off the interstate. We were there when roads were closed and staff had an ipad at the front desk so we could check road conditions.

"Nice retreat from the road"
John P, 18 Décembre 2015

Exceptional Counter and Restaurant staff, friendly, accommodating and congenial. Clean throughout, very much like the lay out. Easy access from I-80. Have an eatery within the facility and a three minute walk of the room was very convenient. Both meals were very good.

"Fantastic Stay!"
Carlos V, 06 Décembre 2015

Our company chose to have our company Christmas party at the Outlaw Inn and it was a great decision! Hotel accommodations were available at a great price and the catered dinner was top notch! Highly recommend trying the Open Range restaurant! Rooms were very clean and very comfortable. The staff were all very helpful and very inviting! Definitely will be back for personal stays! ??????????

"Refreshing Stay"
ajdrew_4, 12 Novembre 2015

My Boyfriend and I stayed here in September on our US Road Trip. After camping, it was the most pleasant surprise. We had a newly renovated room that was clean and comfy. The staff was very welcoming and got me to sign up for the rewards program. Best of all, we ate in the hotel restaurant and had some of the best service I've ever had! We ate like kings and were treated just so. This hotel made me a fan of Best Westerns. I just wish I remembered our servers name! Loved the theme, hopefully will be back someday!

"Great Food, Fun Bar, Impeccable Rooms & Helpful Staff!"
Tana H, 11 Novembre 2015

We stayed at The Outlaw the night before an early flight out of Rock Springs. We were tired from the drive and were grateful to find a clean and comfortable room waiting for us, as well as a nice restaurant and true western style bar on site. We saw some live music in the saloon, treated ourselves to a steak dinner, and slept soundly. The staff had even prepared grab-and-go breakfast bags for us since we had to leave the hotel at 5am. We will definitely stay here again when we fly out of Rock Springs!

"NICE"
David M, 11 Novembre 2015

After driving all day from Deadwood, Sweetheart and me wanted a nice place to stay. We found that at Outlaws. We wanted a king room and we got it. (Not that there was any trouble. None at all.) The desk person was friendly and answered every one of my questions. Our room was real nice and appointed well. ( Better than some of the places we stayed that cost MORE.) The entire motel seems to be able to handle a nice sized convention or would readily be able to accommodate a wedding. Both complete with food, servers, etc. Way to go Outlaw's and Thanks for not holdin' us up.

"Very friendly people"
Patick S, 09 Novembre 2015

Nice big place average amenities price for a Prime rib dinner a bit pricey for frozen everything but the over cooked prime rib. staff very friendly which makes up for in house restuarants always great bar to have a cocktail after a long trip get there for happy hour and it makes up for the dinner.

"Very nice for the price."
Allan H, 07 Novembre 2015

The best Western being reviewed , is one that has outstanding service and support. I know it doesn't look like much from the outside but on the inside it has a strong western feeling and I like that. Being a rewards member helped me save some money on my stay, so you might want to take advantage of the savings as well. But as far my stay I liked it there, my room was an outdoor room so it took a little time to get it warm but it got right over time. The bathroom was nice and clean I had a excellent shower. All the amenities in the room were above average. I also came with fridge and microwave for your convenience. I also had a flat screen tv and plenty of channels. The bed had clean sheets and pillowcases, big fluffy pillows, and soft comfortable beds. You will sleep like a baby. The breakfast I had was excellent nice selection and it all taste good. So next I'm in the area I will be going back. I would recommend this hotel to anyone who would be needing a stay. Safe travels. Where's Wooster?

"Well-kept, well-managed, friendly, clean and comfortable hotel"
MontanaFoursome, 02 Novembre 2015

This is, bar none, the most well-kept, well-managed, friendly, clean and comfortable motel I've ever had the pleasure to stay in. I have now spent a total of seven nights there divided between two trips to Rock Springs this year. My room was impeccable, and the maids kept it that way. I was spending my days out trudging around and photographing the nearby Red Desert, and was always pleased to get back to the motel: it really felt as comfortable as home! Everyone employed at the motel, including all the wait staff in their restaurant, were incredibly friendly, and always went out of their way to accommodate my needs. The owner himself, Mark Anselmi, took time from his busy schedule to pull out maps and books to show me directions for reaching the rather obscure points I wanted to visit. I highly recommend the Outlaw Inn. I look forward to staying there yet again next spring.

"Personal"
Marcia L, 29 Octobre 2015

I was very happy with everything except having to use stairs, they do have a "lift" if you need it. Loved the food in the little restaurant, best fish I've had in a long time. There is a lot to see in this area, I wish I would have had more time to sight see.

"Great Stay"
Jan S, 20 Octobre 2015

My family and I always stay at the Best Western Outlaw when traveling to Rock Springs. This hotel is always clean & quiet, the staff is courteous and helpful, and the breakfast is wonderful. If you need to leave early, the staff will prepare a sack breakfast for you, which is nice when traveling in the early hours of the day.

"A reliably good stay in Rock Springs"
Meredith G, 19 Octobre 2015

We have probably stayed here at least 20 times, on the way to and from Yellowstone, and we have always enjoyed it. The rooms are clean and quiet, the staff are friendly and competent, and the free full breakfast in the restaurant can't be beat. One thing I noticed on this trip moderates my enthusiasm, however...they have recently redecorated the rooms and the wonderful wing armchairs have been replaced with hellishly uncomfortable barrel chairs with a faux snakeskin ottoman that can't be used because the chair lacks the back support that one would need to stretch out one's legs. Unfortunately these will probably be there forever, as they will never get worn out because no one can stand sitting there. Other than that, a great place to stay.

"Great Place to stay"
WSCTraveler, 19 Octobre 2015

Great place, nice clean rooms. Staff was friendly and helpful and check in was a breeze. The cook to order breakfast in the morning was a great improvement over the Holiday Inn generic breakfasts. Easy off the interstate and easy on, gas station next door. Rooms in the back were very quiet and it was a nice night.

"Nice room"
538cheryly, 16 Octobre 2015

I stayed here one night on my way to Grand Teton. Front desk staff was friendly and check-in was fast and easy. Room was on front side facing Elk Street. Was able to park right outside my room. Could hear street traffic during the day , but it was much quieter at night. Room was clean and well organized. Nice tv, desk, chair & ottoman, fridge, coffeemaker. Shower seemed new or very well-taken care of. Loved the new faucet and shower head. Decided to try the restaurant at the hotel, Open Range. Received excellent service, fast delivery of drinks and food by good wait staff - friendly but not annoying. Would stay here again.

"Great location off the Interstate with plenty of gas stations and resturants nearby."
RickHLihue, 14 Octobre 2015

We stayed here for one night and found it interesting. Friendly staff and very clean establishment. We had an outside room on the back side, which insured it was very quiet. We were able to park our car about three feet from the door to our room so it was easy to unload and carry our bags into the room. The area was well lighted so it felt secure too. The room was very nice and clean. It was well appointed with everything you need. The bed was very comfortable and there was a nice chair and ottoman to relax in too. The wi-fi was good enough that we were able to FaceTime with our daughter and family. We did a trip advisor check for restaurants in the area and found that the one in the hotel had excellent reviews. We went there and the food and service was very good. I will do a separate review on the resturant. There is a huge open inner area that is used for conventions and we believe relaxing at the indoor pool during the winter. The inside rooms all face the two divided open areas. There was cold water available at the desk during the day and plenty of coffee in the morning. The breakfast was at the restaurant and was very good. You are given a slip listing the various items available for breakfast and you mark off what you would like and hand it to your server. It actually worked very well. Check out was a breeze and within a couple of minutes we were back on I-80.

"I always enjoy the Outlaw Inn"
Bill N, 11 Octobre 2015

The Outlaw is always a great place to stay. The hotel is recently remodeled and the rooms are clean and comfortable. The Open Range restaurant and the Saloon have great food and libations! The TV and WIFI are good too.

"Best Western Outlaw Inn"
Gail C, 10 Octobre 2015

Virginia set us up with a room next to each other for my 90 year old uncle and us. She couldn't have been more accommodating or helpful. Newly remodeled and such friendly people! Parking is great easy access great location. Reservations were extremely easy. The area is pretty central to different cites and Green River.

"Tired and old but not too bad"
aflemi01, 09 Octobre 2015

Room was fine, on site restaurant was fine, pool in the middle of the hotel not fine, very noisy, sound carries terribly, don't get a room anywhere near the pool. You have to walk thru the conference area to get to most rooms. No carts, didn't see any elevators. Ok, but for OK, expensive.

"Drcoonjr"
drcoonjr, 08 Octobre 2015

We have stayed at this facility a few times and have never been disappointed. The staff is very friendly and helpful. They have an indoor pool that is very handy for parents to watch their children. The rooms are well appointed and the beds are very comfortable. The restaurant is where the breakfast is served and you get your choice of a very full menu that you fill out before hand. We would highly recommend this facility.

"Outlaw hotel"
Jim R, 04 Octobre 2015

This motel really has the feel of Williston, ND. as much of the cliental was of the younger male working class who reminded me of outlaws. I would suggest getting a room on the inside were there is no outside doorways. The parking by the outside row of rooms tends to be a tailgate party area.

"Exceptional Staff, Clean Rooms, Nice Place"
Brian N, 01 Octobre 2015

I spend close to 100 nights/year in hotel rooms around the country. My stay at the Outlaw Best Western in Rock Springs with my family was exceptional. We arrived late and were greeted with a friendly smile. Our room was clean and the kids really enjoyed the pool. Free breakfast was great and again, the staff was extremely professional and courteous. I stay here whenever I can and have always had a very a very positive experience.

"What a Delighful Find!"
BabyBoomerNorCal, 30 Septembre 2015

We were tired and needed a room for the night and when we got off of the freeway we happened upon the Outlaw Inn and we are so happy we did! Virginia at the front desk cheerfully greeted me and got me a room with no hassle what so ever, while this is the way it should always be my experiences are often otherwise. She was delightful. The room was clean and comfortable which in the end is all that matters. We had dinner in the restaurant that night and it too was very good. Our waitress Tracy was terrific and turned me on to a new beer which I thoroughly enjoyed, she instantly became a friend for life. Her service was terrific and the food was well prepared, hot and tasty, just what we needed after a long day on the road. In the morning we found ourselves back at the same location in the hotel for breakfast. They have a menu of hot and cold breakfast foods that they cook to order (eggs, bacon, sausage, hot and cold cereals etc., juice and coffee) and it is part of the nightly rate. We sat down a waitress took our order and the food arrived fresh and hot a few minutes later. Nothing like what most of us are used to where breakfast consists of microwave sausage sandwiches, bizarre make it yourself waffles and pre-cooked eggs which are already dry by the time you serve yourself. Amazing. Upon check-out, Kelly at the front desk was on par with Virginia who checked us in, friendly and proficient. Overall, I cannot say enough about the Outlaw Inn, it was a gem in the middle of Wyoming.

"Comfortable"
Cmlingel, 28 Septembre 2015

This was a uniquely set up hotel. Rooms were very clean and comfortable but was lacking electrical plug-ins for charging of cell phone and computer. The breakfast was very good. Serviced in a restaurant like setting and food cooked fresh. Enjoyed that after having basically same food offerings at several previous hotels. Friendly staff. Enjoyed happy hour in the lounge after check-in.

"Good quality and quiet"
t_spofford, 28 Septembre 2015

This Best Western was a great place to crash and relax after a 500 mile drive through Nebraska and Wyoming. My wife wishes that there had been a hot tub, our only noted negative comment about the establishment. Great personal service from the front desk to assist in moving luggahe up the 8 steps to our room.

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