Best Western Hotel Adams Inn Quincy-Boston,  Quincy

3.5/5  - based on 1249 guest reviews.
29 Hancock Street, 02171-1707, Quincy, United States - See map
+1 617 328 1500 +1 617 328 3067

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1 adult

 

Hotel advantages

  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
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The Best of Boston in Quincy! Take advantage of great services and amenities at this Boston area hotel at affordable rates guaranteed! Offering airport shuttle service to and from Logan Airport- see details under transportation. Conveniently located just five miles south of Boston on Interstate 93, The Best Western Adams Inn Quincy-Boston is the ideal setting for business, social events, or vacations. Accommodations are provided for both business and leisure guests at a great value. Close to the Boston convention and exhibition centers and the Quincy historical and business districts near State Street Corporation, Blue Cross/Blue Shield of MA and Boston Scientific-yet peacefully located on the Neponset River. Guests who stay at the Best Western Adams Inn Quincy-Boston have the advantage of taking care of business and unwinding all in the same place! After a tough day on the road unwind at our Adams Pub and enjoy a New England lobster clambake in our cozy and comfortable atmosphere. All 105 guest rooms (equipped with free high-speed wireless internet) provide plenty of space for your needs. The Best Western Adams Inn Quincy-Boston is less than five miles to the Boston Seaport World Trade Center, Bayside Expo Center and the new Boston Convention and Exhibition Center. Local attractions such as the John F. Kennedy Library, Adam's Historical National Park, Fenway Park (Home of the Red Sox), New England Aquarium and Quincy market are minutes away. Beantown Trolley tours leave from the hotel daily, so exploring Boston and Cambridge is simple! Business and Social Groups will enjoy our outstanding meeting and conference facilities, including our Constitution Pavilion and our unique waterfront landing and gazebo where your group can enjoy an authentic New England Lobster Clambake or barbeque.

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Room 1

Guest reviews


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based on 1250 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
308
Verygood
 
444
Medium
 
259
Poor
 
127
Horrible
 
112
Business Business 134
Couples Couples 428
Family Family 431
Friends getaway Friends getaway 126
Solo travel Solo travel 69
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Adams Inn Quincy-Boston,Quincy
  • 5
    « Fantastic View! »

    Recently stayed here and absolutely loved it! Efficient check in and check out, room was impeccable and the views were killer! Staff is great and the pub food was nice. Highly suggest water view rooms and especially 335!

    5
    « Best hotel staff! »

    Great experience. The best hotel staff...ever! They made our trip most enjoyable. Great location, near The Adams National Historic Park. 10 minute walk to the T for easy travel into Boston. Ask for a river view room.

    5
    « My Go - To hotel for my early morning flights. »

    BW Adams Inn never disappoints. A place to park my car for an extended visit and an on-time early morning shuttle to Logan gets me where I need to be. Though their comp breakfast doesn't begin until way after I'm already checked in at the airport there is still fruit and coffee available to get me on my way. The rooms are nicely appointed, clean and fresh.

    4
    « Worked Out Well »

    Stayed on a Park/Sleep/Fly package at the BW Adams Inn. Rates were quite reasonable and our room was comfortable and clean. Only upgrade I'd make is to change the carpeting throughout the hotel which had seen better days. Dined at the Adams Pub and found it also reasonable with good food. The shuttle worked out great both going and coming back from the airport. Staff was friendly throughout. We'd stay again!

    5
    « Offers a lot! »

    Staying here offers a lot for the price. They over a park and ride to the airport that is so convenient. For little to nothing, I am able to keep my car safely there. The pub offers great food selections and the buffet breakfast is the morning is very convenient and tasty too.

    4
    « Nice location and clean »

    I have used the Adams Inn over the years and the upgrades to the rooms are very nice and comfortable. The only issue I have is when you want to be picked up at the airport the shuttle took over 40 minutes to arrive.

    5
    « The Perfect Park and Fly »

    If you are flying out of the Logan this is the place to stay - Plenty of Parking - On time Shuttle to Logan - On site Restaurant - And a Friendly Staff - This property is a great value for the money. I highly recommend checking it out on your next trip to or from Boston

    5
    « A Sense of Home »

    I grew up in Squantum, Mass. and graduated from North Quincy High School many years ago. Presently I live in Louisiana. When I return to Massachusetts I enjoy staying at the Best Western Adams Inn Quincy-Boston. It is like home to me. I check out the old haunts that I remember, see old friends, attend high school reunions and relive my past. Across the river paralleling the property there used to be the Neponset Drive-In Theater. Memories! Now the area is a scenic riverside park. The staff at the Adams Inn has always been most friendly and hospitable. The rooms are well appointed and comfortable. And the location is excellent for getting around and sightseeing. It is my pleasure to stay there.

    3
    « Was better in the past »

    We've stayed here before and things were better then. The breakfast, and the woman working it, this time were very good, but the check-in experience and response toward reported problems left much to be desired. The room was VERY warm at all times. We reported the HVAC issue after the first night, but it was never corrected. We will probably give strong consideration to other accommodations the next time we are in the area.

    4
    « VERY CONVENIENT »

    Stayed here because I was flying out early in the morning and they have a park and fly deal. Boston is so expensive so this was a great deal. Staff was so helpful and shuttle to the airport was amazingly fast for Boston. Place could use an update.

  • 5
    « Amazing stay »

    From the check in staff to the food and service in the restaurant to check out my stay was flawless at this riverfront gem. For sure coming back this summer. The new sign made it very easy to find. Thanks best western.

    4
    « Cruise-History »

    Pre-arranged our stay at Best Western- Quincy, MA. Flew from PDX to Logan, called the hotel who sent a shuttle to pick us up at the airport. The driver provided a running description of the Boston area as we drove trough different sections of Boston. (Our first time in the area). Hotel provided detailed information on the the historical sights and strongly recommended a bus tour of Boston to see all the sights. Hotel staff also provided information on how to use the light rail system. The room was clean, staff friendly, the lounge was restful with food typical for Boston. The hotel is on a river with a good view of the river and the skyline of Boston approximately 5 miles north. The only drawback is the lack of restaurants near the hotel if you do not have transportation.

    5
    « Great hotel, great hospitality, and great location »

    The Best Western Adams Inn Quincy treats you with great hospitality!! It has a fantastic location for the T, and the staff shows the most wonderful hospitality at all times. Highly recommend!! Ask anyone, anytime, any question or for help and they are always helpful!

    5
    « Park and Fly »

    This is a great park and fly value. You can stay either before or after your trip. The staff is very friendly and the restaurant is very pleasant. The van to and from the airport is convenient and gets you to the terminal on time.

    4
    « Park & Stay »

    great place to stay if you are planning to park a car for a week or even longer. Great price for a room and long-term parking. Stayed on the return as we got `late'. Room was ok, bed was great, and hotel staff was very helpful.

    1
    « MOUSE! »

    So the hotel could best be described as ?lived in?, it feels like it needs a little love. The staff are generally helpful and the pub is excellent with some knockout dishes on the menu. BUT, the unwelcome visit of a mouse in my room makes me feel less than charitable towards the establishment. Staff in this instance weren't helpful and the discount of 15% for one night wasn't satisfactory. I won't be booking this hotel for myself or any of my staff in the future.

    4
    « Best park and fly rates. »

    The hotel is nothing special, but the staff is super nice! The park and fly rates are the best around. For 9 days parking and 1 night in the hotel with a free back and forth shuttle to Logan, it was $220. Logan alone costs $36 a day to park and most hotels around there are about $200 without parking included. Shuttle was new, clean and safe.

    2
    « Small Room »

    The room was super small, some of the power outlets didn't work, and there was a hole in our carpet. The breakfast was about the same as any Best Western and the staff was courteous. Overall not worth the price.

    4
    « Great Visit »

    I had stayed here before and gave it 3 stars but this time my visit was great. Everything seemed so much cleaner and access to the hotel was easier find due to the new signs. I would defiantly stay here again.

    3
    « Needed a Room »

    We had to vacate our house due to lack of power. The Nor'easter damaged the South Shore. A room was available. The place is no more than a 3 Star. Front desk and bar staff were friendly. Food was satisfactory. We had to change our room. The original room reeked of cigarette smell. They moved us in five minutes. The place was clean and no frills. Updates needed.

  • 5
    « Highest Grades for the Price! »

    We stayed in the "old wing" (actually a separate building) and found this to be a really excellent motel. Our second floor room overlooked the Neponset River with a park beyond. Clean, functional, decent temp control. Hot breakfast included. Relatively sound proof, though corridor noise can be a problem...

    4
    « great for Business or Pleasure »

    Hotel is 20min from BOSTON Ma, depending on traffic. Hotel is clean and convenient has a small pub which has good food. Close to historic sites. competitive priced. Has a park and stay available if flying out of Logan Airport. Good place to stay if you don't want to pay Boston hotel prices. Has a Gazebo near the water and nice view. Parking is included in price of room as well as a hot breakfast.

    5
    « Beautiful views! »

    Very affordable and beautiful views. Great central location and parking is included which is nice for the area. The staff were all friendly and professional; rooms are slightly dated, but clean. Beds are super comfortable.

    5
    « Good place »

    Excellent location. Friendly stay. Great morning walk. Great for geocaching. Ask for more pillows. Very clean. Really secure felt safe. Quincy has great lhistory. Love this place. Meet people from Ireland had a great talk over breakfast.

    4
    « Good Choice before or after flight »

    Our winter vacation had an early morning departure and a late evening return, so we chose to stay overnight at both ends of the trip: The Adams Inn was a good choice for us. We drove to Qunicy (the driving directions on the website were helpful) and used their Park and Fly option to leave our car while we were away. This was considerably less expensive than parking at either the airport or the bus station. We were greeted warmly and checked in efficiently, and had a fine room overlooking the river. The price was highly competitive. All of the staff we dealt with were gracious and helpful. The Adams Inn has a unique restaurant--The Adams Pub. This is less like a "hotel restaurant" and more like a neighborhood pub (think "Cheers") that just happens to be off of a hotel lobby. The food was quite good, both the pizza and the dinner entrees (we ate there both going and returning) and both the service and the prices were excellent. Breakfast is served in the "Adams Cafe," buffet-style. We missed it the day of our departure as the flight was too early (breakfast starts at 6:30) but had it when we were headed home. Although there was a good variety of choices, and it was complimentary, I can't rate it above just OK.

    4
    « great location »

    Enjoyed my experience at this BW. The onsite restaurant was quant and nice. Close enough for site seeing excursions. Only complaint is that I got a 2am call to turn the TV down after we had been sleeping since 10pm (no TV on) and my only advice to the front desk would be to investigate where the sound is coming from before waking people up! Couldn't hear a TV from my room which was on the end of the hall...so that would have been easy to tell there was no TV on in this room! Otherwise no complaints. Had a room with a great view of the water and the ceiling was exposed wood which I loved!

    1
    « horrible service »

    After reading the reviews good and bad I figured I would try this hotel out I wish I have stayed elsewhere. The check in process was terrible they couldn't find my reservation or had my room type correct and she was very rude a not helpful. There were people who looked sketchy in the lobby, which made me question if I was in the right hotel or motel smh. My room had a musty smell and looked out dated, also the heat didn't work. After speaking with the manager Steve in the morning which was not helpful at all and smelled like liquor told me he was a bar manager and that another manager named Kevin would get back to me and never did I left a many messages. Overall DON'T waste your time

    3
    « Good for stay over before flight »

    We have stayed here quite a few times in the past with good results. This time not so good. We had a room opposite the elevator. Having an early morning flight we had to rise at 3am so we went to bed early. About 11pm after the bar closed a noisy group of people talked loudly for about 10 minutes right in front of our room. One of those couples entered the room next to us and turned on their tv and left it on and loud. I gave them the benefit of doubt until 1:30 am when I finally called the front desk who handled the situation. We only got about a half hour sleep not the fault of the hotel just very inconsiderate people. We will stay here again but not near the elevator.

    5
    « Great staff, comfy room »

    We stayed here on Christmas Eve (and Christmas Day after our flight was cancelled). The staff was super-friendly and went out of their way to take good care of us. I don't remember all the names, but Johanna at the Front Desk was excellent, and the lady at the bar was great too. The room was comfy and VERY clean, which is a big deal for us. Shuttle to the airport and a yummy free breakfast. We'll stay there again.

    4
    « very good for boston airport travellers »

    it offers a nice service of stay and park . Mattress are comfortable. Breakfast is good quality. printer in business center must be improved , PC also. Staff very professional. We would com back again.

  • 4
    « Definitely would stay again »

    We chose this hotel for the stay and park option. Service was excellent, parts of hotel are a bit worn and could use a face lift but rooms were clean and restaurant was pretty good. Shuttle driver to airport (same on both to and from) was helpful and friendly.

    4
    « Cozy hotel in Quincy Area »

    We've stayed here many times and the staff go out of their way to make you comfortable and assist with any of your needs. Although a bit dated the hotel has clean comfortable rooms, a great breakfast and is convenient to the Boston area. There is an onsite pub/restaurant that serves great food. All in all for the price and location a nice little convenient hotel with all the amenities needed during your stay. Shuttle service to/from airport is an added bonus. Great friendly staff each and every time we have stayed here.

    5
    « Everything is right here. »

    I chose this hotel because I could walk to a business meeting in North Quincy, and there was a shuttle service from Logan. I arrived late due to flight problems, and was pleased to find an excellent restaurant right at the Inn. The food was excellent, and in May I could sit on the patio and watch the sunset at the end of the day. The inn is right on the River Walk, and also not far from the historic attractions in Quincy. I walked to them on my day off.

    5
    « Comfortable, convenient with a restaurant with excellent food! »

    Excellent stay. I was flying out of Logan Airport the following morning. The shuttle service drops you off right at your airline. Very courteous and safe driver. I was able to leave my car in the hotel parking lot for 10 days. On my return flight I just need to call the hotel for a ride back to my car.

    5
    « Hotel Review »

    Hotel Review of my recent stay @ the Adams Inn. WE had a great time even thought the weather was real bad snow storm. But we had a great stay. Would recommend to all my friends and family. Thank you your kind help.

    4
    « good value »

    This hotel is perfectly situated for hopping on the highway into Boston or doing things in Quincy. The hotel staff is extremely friendly and helpful. The rooms are good sized and well appointed. Continental Breakfast is included with the room and the selection is very good. I would definitely stay here again.

    2
    « "So disappointed" »

    Attended a small luncheon event, no effort put in to the food. Some of the worst food I have ever had. To top it all off, I went to the ladies room only to walk in on a drug deal. Notified the from desk and the attendant didn't seem to be surprised. Upon leaving the individual from the ladies room was hanging around out front smoking an illegal substance .

    4
    « Always a good stay »

    A very good economical hotel.Close to T plus a shuttle van. We've stayed here for 6 Boston Marathons so it was the natural choice for a pleasure visit. Breakfast is excellent with a good variety. The new owners have really improved the appearance of the place!

    4
    « Friendly shuttle service »

    This hotel is very convenient to use although tricky to find. This was our 3rd time staying at the Adams Inn. The pub is handy, but food is only average. However, there are restaurants nearby you can use. We did have a long wait for the shuttle to pick us up after our return flight but that was due to one lane being closed and heavy traffic.

    5
    « great stay with free hot breakafast »

    clean comfortable room with water view excellent free hot breakfast all staff very polite and friendly Have stayed here before and will stay again! Wi-fi worked well and had HBO Convenient to Boston without a Boston price

  • 5
    « Great pre-cruise Hotel »

    We checked in for a night pre-cruise. Airport shuttle was there quickly to get us loaded and on our way. Driver was very personable and when one of the members of our party needed to get medication from a pharmacy they took here there to get it. Hotel was clean and neat and breakfast was decent. In the morning though, we found out that both shuttle vans had broke down and they would not be able to take us to the cruise port. They did hail a cab for us and off we went. We would definitely stay again

    1
    « Not worth the price »

    Dirty. Fire alarm issues. It's kind of musty there. The pillows were almost too soft. The room never smelled fresh or clean. It was muggy hard to control temp. It really needs major upgrades. The showers are small.

    5
    « Great place to stay »

    We have stayed here three times and have always found the motel clean and comfortable. The staff has been excellent - always helpful and friendly. We have enjoyed the convenience of the park and fly program and the van service to Logan. I recommend the motel to all my friends and family who are flying out of Logan.

    4
    « Gorgeous tangerine sunset, clear sky, short contrails, great pasta Alfredo in pub »

    We've stayed here many times over twenty-five years, with fine shuttle to Logan for us or our Western daughter. It's useful to have been here before, because of the difficulty with off-ramp etc. Great view from the W-facing rooms, over estuary water, this evening an unusually clear sky, and tangerine-coral sunset. Spectacular chicken Alfredo, best we've had (and our daughter has lived in Milano for 24 years).

    5
    « Excellent stay! »

    We had an excellent stay at this Best Western. Airport shuttle pickup was easy, driver was a delight. Upon check in we got upgraded and room was amazing: we scored the bridal suite! No need to leave the premises for food, the restaurant in the hotel had delicious food. Amazing stay!

    1
    « People stay away!! »

    Loud screaming noise in hallway all night long. Hotel charged us a 150.00 fee get this: I was told maid smelt smoke in our room. (We did not smoke in room) emailed manager and asked for refund. Never herd back from hotel again. They should of charged the 150 fee to the disrupted drunk guest who kept the rest of the hotel guests up all night. And did I forget to mention, very limited parking. We travel a lot and stay at many hotels. Best Western Inn was a disappointment. We will not be returning!!!

    4
    « Park and fly »

    Spent night in Hotel. Staff helpful. Hotel was a bit hard to find due to traffic coming from opposite direction and road went under overpass and a backward ?U - turn?. Hotel sits right on waterway. Nice. Shuttle to Logan Airport took over half hour - be sure to take that into consideration when planning trip to airport. Glad I did not have to drive.

    5
    « Comfortable and Affordable »

    The staff was friendly and offered great suggestions related to restaurants to visit and sites to see. It is conveniently close to public transportation (North Quincey T station) and Lyft/Uber prices into the city from this hotel weren't very high.

    4
    « Always comfortable and reliable »

    BW Adams Inn is our go-to whenever we fly out of Logan. The rooms are comfortable and clean. The rates are reasonable. The staff is knowledgeable and helpful. The restaurant is good and convenient. The shuttle to the airport is timely and efficient.

    3
    « Older facility but convenient to Boston »

    We chose to stay at this hotel because we did not want to drive in Boston. This hotel offered the convenience of being a short walk to the North Quincy T station (subway) plus had a pub with good food (Adams Pub). Some say that the hotel is pricey but not when you compare it to the hotels in Boston. The hotel is older and looks a bit tired but it was clean and comfortable and quiet. We also liked the fact that it offers free parking (you won't find that in Boston). The staff were all friendly and helpful. I was unsure whether to walk or drive to the T station (half a mile) but the young lady at reception assured us it was safe and that she makes the trip every day. We were glad we took her advice and walked and left our car safe and sound in their lot. Just a heads up: The hotel is a bit of a challenge to get to. When you get off on Hancock Street you must make a U-turn to get to the hotel entrance. A word to the wise.. after you make the U-turn get into the far right lane or you will end up back tracking. Only took us 3 attempts.

  • 5
    « Beautiful Fall Weekend »

    The stay, room location and distance to the city we were all great! We liked that it didn't take too long to get to other places near Boston, Salem or the nearby beaches. The gazebo was a nice touch and we used the the first night to watch the sun set & we walked out after breakfast to get peace and quiet. It was an overall much needed relaxing stay.

    5
    « One night stay »

    Needed a place for one night during a move. Very clean, friendly helpful staff. Plenty of parking. Would definitely recommend this hotel. Great location for access to Boston or So Shore. The Cafe/Resturant was very good and a great selection.

    5
    « MR. T »

    The hotel was very clean. The restaurant food was delicious. The only ding I would have, is don't trust their wake up call system. My request was not honored. The hotel staff was also very nice. I am done with my comments, however the page wants me to make it 200 words long.

    2
    « Overpriced for what it is »

    The room was the size of a closet. It smelled musky, with a heavy dose of citrus-scented air freshener. The thermostat on the wall didn't work properly. The bed was small and old (had this metallic sound to it every time I tossed). My biggest no-no was a large toe nail that was on the narrow wooden edge of the sink (not mine). I kept it where it was... for 3 days, I was hoping to see it gone when I came back to the room every night. No such luck, it was still there until the end. The breakfast was ok. Parking seems to be an issue if you come back later (had to park all the way in the back, not the end of the world in this fine weather, but that must suck in the winter when it's freezing). The staff was nice and polite. Everything just feels old, it's a bit depressing. And that toe nail...

    3
    « Average Hotel, High Price »

    I found this to be an average quality hotel. The staff was friendly and professional. It is obvious that the hotel has had some fairly recent updating however, at the same time it is easy to tell that this is an older property. I was disappointed that I couldn't charge meals from the restaurant/lounge to my room. I felt that the price of this hotel was a bit high for an average quality hotel.

    5
    « Better than expected. Great front desk people. Comfy room. »

    We stayed for a Park-Sleep-Fly to go do some cleanup at our place in Florida post-Irma. When we arrived at the hotel (the directions on their site or your reservation are spot-on, by the way) we were greeted warmly by the front desk person, who made sure we had everything we needed, including a safe spot to park our car until we returned. We were also glad they offered a good breakfast the next day. Nothing fancy, but it got the job done. The shuttle fought through the wicked busy morning traffic to get us to the airport with plenty of time to spare. We would definitely stay there again.

    4
    « Comfortable accommodations »

    This is a convenient hotel to surrounding Quincy and Boston area. A little challenging finding the access to hotel parking lot, but very close to Rte 93 south of Boston. Comfortable accommodations, on-site restaurant - small but good food, nice breakfast, friendly staff.

    3
    « Convenient, nice place »

    We have stayed here I think 3 times, never really had any issues, it is convenient to Logan Airport, rooms are nice and clean, the restaurant is pretty good and the shuttle service is very good. Very disappointed however this last October 8th. When we returned to Logan and called for our shuttle back to the Hotel and was told it would be at least an hour before they could get there. We could not wait that long so we took a cab, $45.00 later (including tip ) we arrived back at the Hotel. I talked to the person at the desk about it and got no satisfaction, I was told it was a luxury and not guarenteed. I was told a manager would be in touch with me but as of now I haven't heard a thing.

    5
    « Pleasant Stay »

    My brother and I stayed at Best Western Adams Inn -- Quincy, Mass. Johanna checked us in and gave us a room with a view of the River Walk. She also arranged for their driver, Artan, to take us to Cheers. After a good night sleep, we had the complementary continental breakfast. This entire staff knows how to treat your guests. We'll be back to Best Western Adams Inn.

    4
    « Better than expected »

    Great hotel with nice staff. Nice little pub on site. I was totally blown away at the food. Way better than expected for a Best Western. This is the best Best Western I have ever stayed at and I will return.

  • 5
    « Hotel stay Best Western Adams Inn Quincy »

    The hotel was great the staff were excellent. They were very friendly and helpful. The location was excellent as we had business south of the city and in the city. It is located right on the river and has a great deck.

    1
    « Terrible airport transportation »

    The hotel itself was nice... however., people stay here for the convenience of airport transportation. We had to wait 1 hour and 20 minutes for a pick up from the airport.. called them 3 times. Was told the delay was due to traffic. Absolutely ridiculous. This was our 2nd bad experience with this hotel.. the 1st time we waited about 1/2 hour and then the hotel called to say that their driver went home sick & that it would be about an hour before another driver could get to the airport to pick us up. We ended up taking a taxi back to the hotel so we could get our car. We will never use them again..

    5
    « Great staff! »

    We arrived earlier than check in time and were informed that the elevator to our room was broken and in the process of being fixed. Joanna at the front desk offered to have the staff carry our bags upstairs for us but I felt that was too much as we had several bags. She was able to get us a room on the other side of the hotel where the elevator was working. We had this amazing room with floor-to-ceiling windows overlooking the river. The room was clean and very nice. Every staff member we encountered gave us a smile and said hello. Other hotels we encountered on our 8 day New England vacation were not as friendly. This is the place to stay for location to the train station to take you to Boston. The hotel also has a beautiful patio overlooking the river Neponset. The Full breakfast was top notch and delicious. The make your own waffles was our favorite. There was always a staff member around to help. When we return for our second trip this will be the place where we will stay.

    3
    « Some training needed »

    It was OK but nothing to write home about. The lobby carpet need to be replaced the existing is threadbare. Had to get new keys as for some reason those we had stopped working. Cups replaced some days but not others, bed turned down some days but not others, no consistancy. Just a lack of training as to what should be done to maintain standards.

    3
    « Boston from afar »

    Even though the price was better than most closer hotels to Boston center, it still wasn't a bargain. It would be a 10 minute walk to the train. We found the walls to be thin and could hear every word of the couple next door. The food in the pub was good, and staff helpful. We probably would choose to stay closer to town next time.

    5
    « Our stay at the Adams Inn »

    The hotel is a 15 minute walk to the subway station and from there you can go anywhere in the city you want.The restaurant and bar are great. The hotel provides a shuttle service to and from the airport.

    5
    « New England Fall Cruise 9/13/17 »

    Agent arranged cruise and air transportation. I made the hotel reservations. This hotel, Adams Inn, in Quincy, MA was fantastic. Staff was extremely knowledgeable and helpful in reservations and touring Boston (never been before). Room had a view of river, clean and comfortable. Full breakfast with on site restaurant.

    1
    « sardine can »

    Had a double bed for 2 adults in a 8x10 hotel room. The bed had no support and was very uncomfortable. We tried to get another room but was given an equally small room down the hall. Remember to read small print. There was no remote for the TV and when requested from the front desk we were told one would be delivered by Maintenance. That never happened.

    5
    « HOME ABROAD »

    Most caring staff of all times. I would like to point out that I stayed there during my birthday, and they even got me presents. I spent 4 nights there, and actually felt it was a home abroad. GRAZIE! Ilaria from Italia

    5
    « Great Spot for a Meeting »

    I attended a meeting at the BW Adams Inn Quincy-Boston and was satisfied in all regards. The room was clean and comfortable. The food service for the meetings was very good, and the meeting rooms were exceptional.

  • 4
    « Very difficult to find the entrance to the hotel but the stay was good »

    Little outdated and pricey for its location The bar downstairs can be noisy and not very relaxing to eat inside.There is a nice little walk along the water on the grounds but again could do with some TLC

    2
    « Noisy and Not Worth the premium price they charge »

    The hotel staff are friendly but not at all caring about issues, the breakfast buffet is decent when it is open and fully stocked but do not expect that to happen at 630 when they say it opens. They host parties both inside and outside at the gazebo so be prepared for late night music and crowd sounds.

    3
    « I made a mistake »

    Great helpful staff. Enjoyed a lunch on the Terrace overlooking the river. Because I left the booking of accommodation to the last minute on our trip to Boston I found the choices were very limited and or very expensive. My big mistake. We were en route in the states driving so I plumped for this Best Western. Driving access slightly difficult. Careful when you drive from the city side. One needs to drive under the bridge via a uturn to get to the hotel. I made the mistake of opting for a small double room. I thought USA small was UK normal. Wrong it was a 4ft Uk double, very small. The room and bathroom were small. My fault for choosing that option. The air con when on was quite noisy. The bathroom fan is loud and goes on with the light. So if you need to go in the night it risks waking your partner. Pillows were lumpy. I am sure they might have changed the room had I asked. My fault again. So all I can say is avoid a small double. The hotel is very busy so i guess it works. The breakfast is fine. They have a large car park. The wifi is very good. It may make me reflect on Best Western in the future.

    5
    « A favorite repeat »

    We always stay at this hotel when traveling from Boston. It is clean, convenient, has great food and bar/lounge - particularly outside in the warmer weather. Transportation to and from the airport is always reliable.

    5
    « best deal for park and stay for Logan »

    This is very handy and high quality park and fly for a reasonable price. Very nice restaurant and bar in this hotel. Less than 15 minutes to Logan. On the water with great view. Staff are very pleasant and accomodationg to needs.

    3
    « Decent hotel close to the subway outside of Boston »

    Hotels in downtown Boston can be quite pricey. This one is located just outside of the city center in Quincy. We've stayed there 3 times so far for an event every January at MIT. We just take the subway (orange line of the T) from the North Quincy stop a few blocks from the hotel to the MIT/Kendall stop, about a 20 minute ride. Very nice hotel breakfast and plenty of parking.

    3
    « A wedding stay »

    Was in town for a wedding. Overall stay was OK. The hotel is a little dated, they are remodeling though. Main complaint that I have was that our key cards continually did not work, I had to keep going to the front desk to get them rebooted. Continental breakfast was decent coffee was quite tasty. The restaurant was excellent ,wait staff was also excellent. The outside deck and fire pit was a nice Area to hang out at.

    5
    « excellent »

    Hoten and restaurant mgr made up for the rude kitchen help. went so far out of the way to make it right. very impressed by the staff. the airport shuttle driver even stopped at pharmacy for us as we needed a few things

    5
    « Amazing!!!!!! »

    This hotel is beautiful top to bottom,the employees are excellent,Joanna the receptionist super professional know her job,the housekeeping always on point. I will visit this hotel and recommend to my friends.

    4
    « Many more pros than cons »

    The rooms are small and a bit outdated. However, the price is right, the complimentary breakfast is very good, the pub had surprisingly good food and drink and the free iced tea is delicious. A special shout out to Sean, a great employee at the front desk. He is the man at this hotel.

  • 5
    « Awesome time »

    I was first skeptic about this property but it turned out to be a great experinince after all. Staff were friendly and attentive to my concerns Mike at the front desk fixed wifi when it went down. My opinion nobody is perfect and we're all humans for a budget property this was pretty good. I've traveled a lot seen worse places and management has changed so give them a try if your on a budget and visting Boston.

    3
    « Mixed reviews »

    This was the only hotel we could find late afternoon that wasn't in the heart of the city. the only rooms they had left was a suite. Paid over 200.00 a night. The manager that we checked in with told us they would have a regular room available the next night that would be less expensive, however the next day the new manager told us they didn't. We had a ballgame to go to that day so it wasn't like we could just go to another hotel, check-in and have time to get to the game. When we got back from the game there was a wedding going on right below the suite area. Music played until 11:00. On the plus side the breakfast was quite good, lots of seating and plenty of hot/cold choices. There shuttle services was convenient .Even though we didn't eat at their restaurant it had a nice big patio area with a decent view.

    4
    « Adams Inn Quincy »

    The hotel was nice; the people were great; If they had a breakfast buffet we didn't know about it. When we checked out, we saw an area being cleaned up that could have had breakfast. My only comment for room for improvement would be to repave the parking lot.

    4
    « Boston Trip »

    The hotel was nice. Since it was in Boston it was the most expensive of our .two week vacation stays. It had a nice restaurant attached that served seafood. We are late risers so the breakfast area had run out of food. They staff knew this would happened and told us to arrive earlier. The hotel is located close to a "T" station. We were able to leave our vehicle at the hotel and ride the train into Boston. The hotel is located on the water, so the view was good.

    4
    « Relaxing stay »

    Stayed at this hotel for two nights. I read all the prior reviews, took a gamble and booked anyway. So glad we did! The staff at this hotel couldn't have been nicer! Each time we walked in we were greeted with "welcome back" "how was your day". It's definetly an older hotel. Could use some fixing up, but very clean and neat. Our room was great. Breakfast was typical hotel breakfast. We sat on the patio each morning and enjoyed the water view. We enjoyed the nature walk right out the front door. 15 minute walk to the "t". Loved the ice water and iced tea waiting for us each time we returned! The biggest down fall is the problem with the key cards. Had to go down several times to have them fix key cards so we could get in our room. Otherwise, check it out for for yourself

    4
    « A night in Quincy »

    The Restaurant service @ Adams Pub was amazing! The room was good, but we were placed next to Gazebo on a night that entertained a big party & it was difficult to sleep w/ early flights the next morning. Other than that it was a great stay. The park & fly option was well worth our $$.

    5
    « Super helpful staff. »

    Best experience at a hotel I've ever had. The people at the front desk were extremely friendly and helpful. Breakfast was great, room was clean, price was right, exactly what we needed for the trip we were making.

    3
    « Just Average and Not Worth the Price »

    Very average hotel with a very average restaurant. The staff were very nice and attentive. However, the housekeeping staff started cleaning rooms around 7:30-8:00 and they were LOUD! Could hear them many doors down the hallway from my room. I just thought for what I paid for the room, it was not really worth it. The food in the restaurant is good but not great. Bartenders are more interested in talking with each other and their regulars than serving guests. The breakfast was standard hotel fare. I think I will try to find something else next time I'm in town. Just not a great deal.

    1
    « Steve Sechy, Assistant General Manager - YOU DID NOT FOOL ME WITH THAT FAKE SMILE MATE! »

    1. Steve lied through his teeth about the airport shuttle we waited 1.5 hours in the sweltering heat for. Told us we probably missed it because it's an all white van with a small Best Western sign on the driver's side door only - LIE!!! 2. He suggested we catch a taxi because the shuttle would take too long to return (found out later that he was overheard telling the shuttle driver not to go back to the airport - for no given reason) 3. When asked if we would get compensated for the $40 taxi fare he once again plastered on his fake smile and said "no you certainly will not, but enjoy your stay and have a grrreat day" FAKE 4. Later that evening we saw both heavily branded shuttles in the parking bay outside the hotel so we decided to ask Steve why he was not honest about the situation earlier that day. He proceeded to become very nasty, irate, and agitated (which usually happens when someone is caught in a bold faced lie!) 5. Steve Sechy called the police on my 65 year old family member and had him kicked out of the hotel because he was asked to explain himself. Because he was asked why he lied about the shuttle bus!! Weird little man he is!! And he also claimed no refund would be made given even though no one had even touched a pillow yet! 6. My family booked 40 rooms for 3-4 nights stay. Yes, 40!!! Steve Sechy did not care one iota. He lied about the shuttle numerous times, lied about the internet which refused to work when he was there - it miraculously came online every time his shift ended and went back off the moment he stepped behind the front desk when his next shift started....mmmmm, interesting huh? 7. Steve Sechy constantly told us "the IT guy is rebooting the system right now!!" he repeated this phrase (with the added smile and buoyant singsong fake voice) for 8 hours at a time. Just lying through his teeth like we are not an IT savvy nation! Horrible horrible fake man! His smile and apparent bubbly personality are the most fake, phony and contrived I have ever witnessed in the hospitality industry. Also - is he possibly on some form of uppers?? Cause when he crashed, he crashed haaaard!!! Nasty guy, sorry, just being honest

    5
    « Sleep and Fly Boston Airport »

    I loved this hotel!!!! The staff truly enjoys serving its guests. We had a 7 AM flight out of Logan Airport, and rather than pay the exhorbitant longterm parking fees at logan and spending a sleepless night getting to the airport for the early flight, we stayed at the Best Western Adams Inn. What a bargain! Great location, great hotel restaurant overlooking the water, and super efficient shuttle service to and from the airport. It was as if we started our vacation a whole day early at a lower price than it would have cost us to park at the airport.

  • 2
    « Steve Sechy - Asst. General Manager »

    This man is horrible and truly should not be in customer service of any kind especially not the hospitality industry. When my 65 year old cousin asked him why he lied about the shuttle bus - we waited for over an hour and a half and he told us that we must have missed the shuttle bus because the Best Western sign was only a small sign on the driver's door!! When we noticed that night (after paying $40 for the taxi he suggested we catch) that the Best Western is alllll over the shuttle buses, we confronted him about it. He immediately became nasty and hostile. The fake smile he always has plastered on his smug face disappeared so fast you wouldn't believe. He ended up calling the police and having my elderly cousin escorted out of the hotel for merely asking him about the lie he told - after we had stood in the blazing hot sun for 1.5 hours waiting for the airport shuttle that never came! He is a fake, nasty, horrible little man! BEWARE OF STEVE SECHY

    4
    « What this? »

    Staff very friendly and helpful. Housekeeping needs a lot of improvement., I feel they did not do their job. Need repairs on toilet because it was leaking and moving. There was tiny flying bugs in bathroom. Hotel might want to consider updating carpets, and curtains in the rooms. Always kept my thongs on walking on carpet. Breakfast was excellent, and neatly presented The restaurant was good, and staff nice. Bar was excellent.

    4
    « A Good Value »

    It you're looking for a reasonably priced hotel within close proximity to the heart of Boston, then this is perfect. It only a 15 minute easy walk to the T. They serve hot and cold breakfast which can be eaten on a terrace overlooking the river. The rooms are clean and spacious.

    2
    « Really a shame »

    This property could be a gold mine with a gem of a hotel/banquet facility at its heart. However, it is very poorly maintained. Based on the time I personally give a review for an impression, I will hit the low and high points of this property. Low points: no a/c in hallways, poor water pressure, rude desk staff, exterior and parking lot in disrepair, noise from parties traveling to guest rooms ridiculous. High Points: food and staff in onsite pub were both very good as was the seating on the deck overlooking the river, view of river and park from room very nice, housekeeping staff most pleasant, enjoyed fresh lemonade on arrival and coffee on departure. Overall, lows outweigh highs. Wouldn't stay here again.

    2
    « Stay somewhere else »

    I stayed at the Adams Inn from 7/20/17-7/24/17. I didn't personally choose the Adams Inn, I was in town for a family reunion and this is the hotel they picked so this is where we stayed. I was a little nervous after reading the reviews but I hoped for the best. Only 1 shuttle I called the hotel a day or so before arrive to set up an airport shuttle pick up. I was instructed to call the hotel after arriving and picking up my luggage, they don't take advance notice?.. Upon arrival I call for the shuttle and was told that it was already on the way to pick up 11 other passengers and would have get them, return to the hotel and then come back for us. I asked how long that would take and they said at least 60-90mins and maybe we should take a taxi. Strike 1 Room not ready at check in We had an early flight so understandably the room was not ready when we got there. I still checked in and advised that I was traveling with a 2 year old, hoping they would get our room ready as soon as possible since they knew we were waiting in the lobby. After waiting around all morning I check again at 12pm to see if the room was available, nope. At 2:30pm, nope. At 3pm, NO . This is when I finally got upset. However, staff/management did not seem to care or think that it was a problem than our room was not ready. We were finally able to check in closer to 4pm. Strike 2 Ants in bathroom We were on the 1st floor with a view of the lake/swamp (depending on the time of day). Every time we entered the bathroom we had to kill a few ants. Strike 3 Cockroach in bathtub Went in the bathroom to run bathwater for my son and BOOM a cockroach in the tub. Strike 4! Bathtub stopper not working After killing the cockroach and washing out the tub I tried to run bathwater for my son and the stopper did not work. The maintenance man came to check it out and couldn't fix it. I asked for a little rubber stopper and was told that they could buy one in the morning and bring it to me. Meanwhile I have a stinky toddler that needed a bath pronto, so lucky mommy got to struggle with him during his first shower. Strike 5 Key cards deactivated at least 5 times during our stay I saw this happening to many different guests. The staff had the nerve to tell everyone, every time to make sure not to keep the key next to your cell phone. Well duh! Everyone knows that and acted accordingly and it still happened multiple times. The staff did not seem surprised so I'm guessing this happens a lot. Strike, well who cares by now? Vacation is supposed to be carefree in my opinion. Bottom line, if you have another choice take it! AND ?management? saying sorry to reviewers that leave a comment isn't good enough! Many of us save up to be able to enjoy a vacation every now and then. We pay good money and just want what we paid for, not a token sorry after you have checked out.

    2
    « Cheap Low Quality Hotel »

    The price is reasonable, the room is clean but the common areas and restaurant are dirty. This halls, elevator and lobby are dirty. The room is no frills but clean. The restaurant has good food but again the common dining area and behind the bar is dirty. I would not recommend this hotel to a colleague or friend.

    4
    « Room was nice. Breakfast was good. »

    Stayed here for business in Jr suite. The room was comfortable and clean. The breakfast was quite good and the restaurant food was good too. There is a nice deck to eat on in good weather. Staff was just ok...

    3
    « Front Desk Service Poor »

    Our family (Payne Haynes Clarke) had 40 rooms at the hotel from a period of Thursday, July 20 - Monday, July 24, 2017. We been having family reunions for over 27 years and never every had a family member but out of a hotel (we stayed at the following brands, (Marriott, Hilton, Callaway Garden, etc). I feel Sean escalated the situation which could have been eliminated with an apology. The incident was because Sean lied to my cousin Michael Payne regarding the shuttle having the logo on the passenger side, which they seen pass by them twice at the airport from their arrival from Bermuda. My cousin told him when he got their that he lied about the logo and he wanted an apology, one word lead to another. Sean, then told him he had to leave and would not refund his money and of course my cousin became upset and a curse word or two were passed. Mr.Payne and his family had been waiting at the airport for over a couple of hours before they took a cab/Uber to the hotel. I was called down to the front desk about 10 pm that evening by another family member to de-escalate the situation. When I came down to the front desk a lot of conversation was going on, so I asked my family to leave so that I could speak with Sean. He explained that he was calling the police he stated that he was not rude or racist, and he knew the General Manager, Asst Manager and CEO of the company and they could vouch for him. I asked him what is the problem; he stated that my cousin swore at him and that he had to leave the hotel and my family was mobbing him. The police came and he told them the Jamaican guy (Michael Payne); he wanted him off the premises, the policeman stated that he would have to refund his money if he wanted him to leave the premises since it was private property. I went along with the policeman and the shuttle driver to my cousin room 305; the police explained the situation and my cousin stated he did not want to stay at the hotel when a person (Sean) lied to him and told him that he could not get his money back. The hotel room was on my cousin Shawnie Payne credit card and he told her that she could not get her money back. We proceeded back to the front desk were I spoke to Sean and requested a copy that the money had been refunded back to her credit card, he gave me a copy of the receipt and my cousin left the premises. Earlier in the evening I was in the lobby at the front desk requesting change when I overheard him instructing the van driver (young male) not to go back to the airport to pick up anyone even though he had another van run. Also, before the incident a couple of family members were talking about how rude Sean was when they went down to have their keys re-activated, this happened almost every day of our stay from almost every room that we had booked. I've worked in the hospitality industry for over 10 years as a Sales Manager, and I'm the one that usually books our family reunions. I feel this situation could of be de-escalated by Sean, I had to bit the bullet several times from disgruntle guest that's part of being in hospitality industry. Sometimes you need to excuse yourself walk away take a deep breathe and come back to the guest with a better attitude. Please let me know that the money has been refunded back to Ms. Payne's credit card and I also feel an apology is due to Michael and Shawnie Payne.

    5
    « Amazing stay! »

    This hotel is fantastic. The place is very clean and comfortable. The front desk is extremely accommodating and friendly. They have a restaurant too that serves delicious food and has very nice wait staff. Great place to stay!!

    2
    « Older property with horrible water pressure. The room was clean and comfortable and the food in the restaurant was good »

    This is an older property with horrible water pressure. Although, our room was clean and the bed was comfortable. We ate sandwiches in the lounge which were delicious but the breakfast is your typical hotel free breakfast. You can't sit outside on the patio unless you buy a drink or something from the restaurant. Most of the staff was very nice.

  • 4
    « The staff was exceptional and met every expectation is that we had I will definitely be returning to this hotel again »

    I am very surprised that this hotel is not a four-star hotel service was nothing but. They went above and beyond our m I am very surprised that this hotel is not a four-star hotel service was nothing but. They went above and beyond our needs and met everyone!!!

    5
    « Employees were great! »

    The hiring managers at this hotel have done a great job. The staff is great - super nice! I enjoyed the fresh fruit at breakfast as I am always looking for preservative free options at breakfast. The shuttle to and from the airport saved us time and was very convenient. Thanks Jamison! Yes, the beds were comfortable. Very good experience.

    2
    « If Little Things Matter »

    The Best Western in Quincy is a bit long in the tooth. Located on the water it musty aroma. The view was compromised by dirty windows. Several holes in the walls had been poorly patched. When I went down for coffee in the morning, there was heavy metal blaring in the lobby.

    1
    « Best Western Quincy, Mass »

    BW in poor condition! Needs remodel. Carpet dirty. Hair dryer did not work.. Strong smell of disinfectant. Restaurant food below average. The staff were very pleasant and helpful. The BW van to and from airport was dirty. The driver was good. The setting is right on the water and that is why we choose this BW. What a disappointment!

    5
    « Nice Place »

    This hotel was very nice. It overlooks a river, with a nice view. Sean the front desk supervisor was great. He is extremely helpful, and patient, and knowledgeable. He gave us many ideas of local things to do when we stayed there around the 4th of July

    4
    « Nice little stay »

    My husband and I were taking a cruise out of Boston and were looking to spend the night upon our return. He booked a stay at the Best Western Adams Inn and we were very happy with out choice. We were able to park our car at the hotel for the week were cruising which was a huge plus! The hotel offers a shuttle to and from the cruise port. Upon returning our room was ready for us and we ate lunch in the restaurant and we both enjoyed our meal. The room was spacious and clean and everyone was super friendly!

    4
    « Nice place to stay »

    We stayed here for two nights prior to a cruise out of Boston. A short walk away is a T stop, where we went to Boston for a day. The front desk recommended a local restaurant that was excellent for dinner. The other night we ate in the Adams Pub in the hotel which is also good. The included breakfast is good and has all the normal options. We like a cold room to sleep, and our only complaint is that the AC will not go lower than 68. We would like a little colder.

    4
    « Excellent Value »

    For the price this is an excellent option. The hallways, elevator and stairs are not the cleanest, but the Room was clean and comfortable. I have stayed again and again for business with no issues. The staff is very friendly and accommodating.

    5
    « Best Place to Unwind »

    My wife and I had drinks and dinner with friends over 4th of July weekend. The views are unbelievable. Food was great and the service was excellent. This is the place for one to unwind after day's work or have lunch overlooking harbor to impress clients. We highly recommend.

    3
    « Adequate »

    Given address thought closer to Adams historical park but actually some distance away. Only spent one night. Felt place a bit dated. Breakfast so so. On plus side staff friendly and helpful. Ask for room with water view.

  • 4
    « Park and Fly! »

    Very nice, simple place. Clean. Great in house restaurant. Very nice staff. We stayed here and flew out of Boston for the week. Very reasonable price. Lots of historical stuff to do nearby along with a very nice river walk and park.

    5
    « Exceeded expectations! »

    Perfect stay that was very comfortable for my family and I. Traveling with an infant is stressful enough and the employees here made it just perfect. They were very helpful and helped out in every way they could. Even continued to check on us throughout the stay. Also, it's very clean and comfortable and is a good location near many things.

    5
    « My first experience in Boston »

    This was my daughters favorite room overlooking Boston Hatbor. We really enjoyed our experience in Boston from the cheers bar to shopping in downtown Boston. The breakfast we really good and always a great value.

    5
    « Really Excellent Restaurant and Pub »

    The restaurant/pub is consistently excellent, offering a diverse menu with excellent soups, salads, sandwiches and entrees. Great steak tips and really impressive seafood. The staff is uniformly excellent, especially Janine, Marty, and Dave.....they are all very helpful, friendly and outgoing. You should make a point of giving this restaurant/pub a try. You will enjoy it!

    5
    « Nice hotel with breakfast »

    Very late night pick up from airport. I called the hotel they sent the van and quickly found me. The driver chatted a lot about things of Boston. Very informative. Quickly got to the hotel. Checked in. It was easy.

    4
    « Wedding Trip »

    We stayed here for two nights for my daughters' wedding rehearsal dinner and wedding ceremony and reception. The staff was very friendly, the restaurant's food was delicious, but the beds weren't that comfortable. Overall, a good experience though.

    3
    « Sullivan »

    Disappointed with experience. There should have been better controls in place to ensure we did not get disturbed as we were. The stay would have been more enjoyable if we did not have to deal with the issues that I have outlined. the hotel needs to do a better job of making sure that guests are handled more effectively and that other guests understand that there are other people staying at the hotel and they should not be partying in the middle of the night while other guest are trying to sleep.

    5
    « Just a quick trip »

    We had a short stay but plan on another with longer stay. Would recommend this hotel above all others in the area. We found it easy to get around into the places we needed to go. It was quiet and clean. The only thing I'll change next time is asking for a water view.

    4
    « 3rd time to quincy »

    Hotel has a great location. Wish bar/restaurant was open longer to serve food and beverage. The one complaint is out toilet that was clogged upon check in. we called the first time and maintenance came right away. The second time was the very next morning at 9am. at 11am a maintenace man finally showed up, but just left a plunger for me to handle myself

    1
    « Best Western called the cops on my wife and two babies »

    My family and I decided to stay at Best Western Adams Inn since we enjoyed our stay last time we were there. ( Big Mistake ) We had 3 reservations at the hotels for 3 separate stays. The first reservation we had was after a 12 hour flight . When we arrived to the hotel at around ten am I was told that the room was not ready and that we should call at 12:45 pm to make sure that our room would be ready. I also double checked that I would have two cribs for my children. I was assured all is in order and that I shouldn't worry . We got our room at around six pm and that's when all our problems began. I have an 11 month old baby and a 3 year old, and we made the reservations 4 month ahead of time. I also called 3 or 4 times to verify that they knew we needed 2 cribs. Jennifer had answered my calls saying that everything was taken care of. When we arrived nothing was in order - Jennifer was at the front desk with an attitude saying that they do not have cribs but cots ( as if I would put an 11 month old on a cot ). I was also waiting for a very important package which was confirmed that it was received at the hotel and when I got there Jennifer without hesitation answered that they do not have that package .(all of this with an attitude) After 30 minutes to an hour she came to my room with the package that she claimed they did not receive. They brought me a mattress that the springs were showing and all torn on the side( I have pictures). At the end of the day after a day of travel I had to sleep on the floor. When I spoke to Kevin, the GM, the next morning, he apologized and offered to compensate us for that night . We had told him we had 2 more reservations and we are worried about them. He assured my husband and I that everything will be ok and that if we run into problems we should let the front desk know to give him a call . So we agreed to come back . When we did come back Jennifer again was at the front desk and when she heard that we need to check in - her reply to me was - we have no cribs only cots. I was very angry and asked her to get Kevin . She wouldn't call him at first, and when she did she went into another room and I had no idea of what their conversation was. Jennifer was totally useless and when I raised my voice to her she threatened to call the police which by then I had no problem with. So Jennifer called the police on me and my family - instead of finding a crib for us, and solving the issue. How disgraceful!!! When the police showed up the first thing she did was again instead of helping us find a crib was to try and remove us from the hotel. Then I heard her tell the police that the Best Western (which from now on I will call the Worst Western to everyone) isn't a family oriented hotel --- that day I counted 5 families with children !!!!!! We were now sitting in the lobby with police watching over our every move as if we were criminals, when all I wanted was a crib . By way of miracle a crib managed to show up at the room and another one had to be bought. Couldn't that have happened from the beginning? I was humiliated , embarrassed and emotionally shaken by this situation . After the police left and I had to get sheets for the crib and I called the front desk ( Jennifer ). Of course she did not pick up the phone, and therefore I had to have another encounter with her - that's when she threatened me that Kevin will come the next day and that he would get us to leave since she wouldn't be bullied !!!! Her being bullied ? - she did the terrorizing and bullying. After that we found a better hotel to go to and at a cheaper price . We checked out of Best Western the next day and went to Embassy Suits, ( amazing hotel wonderful staff - highly recommended ) Kevin compensated me for the two nights that we spent there and as for the third reservation he would not compensate us completely, but offered the room at a cheaper rate. I think that it is an embarrassment to Best Western that they would not compensate us for the third reservation after all we had to suffer at this hotel. Regarding Jennifer I understood she was fired - I HOPE I WAS NOT LIED TO. There are people, who should not be at the front desk of any hotel, but working in a place that where one does not have to deal with other people. The story doesn't end here - after asking Kevin several times for paper work to show that the hotel would compensate us (we did this by leaving messages on his answering machine, since he never picked up the phone and would not return our calls). We also sent emails, which he never replied to. I had to go to other staff at the hotel (Shawn and Victoria, who were both excellent and deserve a raise ) which is how I finally got what I needed. Kevin also neglected to say that I would have to contact the third party website in order to receive the money back from them and only after many calls I was finally given that information. My husband and I travel extensively to many countries and have never encountered, nor heard about such rude behavior in any hotel. The Best Western Adams Inn lost any business I would sent their way and that would include putting a dog or cat there for an overnight. My dad and others from his office travel frequently to Boston and would use the hotel at times. You can be sure he will not be staying there again after what happened and the way you handled the situation . My suggestion to anybody who reads this is stay away from this hotel. They do not treat their loyal customers like they should I would hate to read that someone else got the abuse and treatment that we received! One would start to think that this hotel is going the way of the airlines and how they are shown treating their customers, when actually our 12 hour flight was a dream compared to this nightmare!

  • 3
    « Good hotel for price »

    Decent hotel - definitely worth the price considering the location (Quincy, Boston MA). Stayed at this hotel for a business trip and would definitely stay there again for a quick business trip. The complementary continental breakfast was great. At this price point most of the continental breakfast's I've seen are just fruit and maybe a few little muffins. BW Adams Inn continental breakfast had a great assortment of food from pancakes and eggs to waffles and of course fruits and muffins.

    4
    « Park and fly »

    Very convenient for early flights out of Logan Airport is about a 15 minute drive. Free shuttle to and from hotel. Drives have always been on time. Best Western Adams Inn is probably the most reseonable in price as far as the park and fly packages.

    4
    « Quincy »

    Very nice location for us. Beautiful view of river and very good restaurant. We weren't going into Boston proper so can't comment on this location for a Boston visit, we were visiting a relative in Dorchester.

    2
    « Average Place »

    I was expecting after seeing older reviews that were not good due too renovations. Lobby area great, turned the hall towards my room. Felt outdated and dark. The room had a brick wall, and other wall was paper thin. You can hear TV, Bathroom door close(they squeak) and people talking. Same as last person there was a smell of fish in the hallway. The bathtub had mold, and water pressure was not good. The other big problem was that there was not a side entrance, only for employees and emergency exit. So I checked in and drove to back and had my stuff, but had to walk back to lobby. Did I tell you it was 95 and humid that day.I know why there was no parking in front. Then there is nothing else in the area, train is a 15 minute walk.

    4
    « Beautiful hotel »

    We had a beautiful room on the third floor, with a lovely view of water... very comfortable unfussy simple charm. Off the highway, wonderfully quiet... out of the city but excellent location to get to the airport . A great find.

    3
    « Average Place »

    Wasn't the best hotel around but was pretty average. The TV in our room didn't work and the continental breakfast had some stale/cold food. The first floor hallway smelled like old cooked fish presumably from the restaurant attached but thankfully the room didn't smell. The room was small and basic.

    5
    « Best western Adams Inn »

    Great staff very accommodating, pleasant, helpful, after having issues with the shuttle i had to take a taxi to the hotel. Sean comped the taxi for me and was a true joy to deal with. When i checked out Chris was very pleasant and accommodating

    3
    « not bad for a stop to visit Boston area. »

    Reception lady was remote and unsmiling. The room smelt musty, but we had a nice view over the river.There was a feeling the hotel is getting a little tired. Free wifi, no device charger, no room safe. Really awkward location to drive to, not helped by the hotel not having its name on the building. There's a microwave in the lobby for guest use, but we found it really dirty inside. A request at reception to have it cleaned was met with an attitude of indifference. 24hrs later it was still unhygienic. A second request to clean it was successful. Free parking. A morning drive into Boston may be a challenge with heavy traffic.

    4
    « No name on buidling! »

    Friendly staff, clean and overall stay was excellent. The ony down fault of this hotel was there was no name on this buiding. I found it odd that this hotel did not have their name on the outside of the building. Also, the main entrance was not clearly marked ,no signs at all. I thought I was entering the back side of the building, strange.

    5
    « Hidden Gem »

    This hotel is off the beaten bath (we literally had a hard time finding how to get to the entrance). The rooms were very clean, the lounge was great, and the view was very pretty. The outside fire and the walking path was an added treat.

  • 5
    « Worth it! »

    I usually stay on the South Shore whenever I am in town for business as it's a closer T-ride or Uber into town, and also close to the airport. This last visit was no exception so I decided to stay at the newly renovated BW in Quincy - known as the Adams Inn. I've stayed here a few times so I definitely had the same expectations: friendly staff, maybe a wedding or other event on the premises, great bar with locals and food -great for winding down at the end of the day, and one of the few water views left in Quincy. This visit was no different, however, I am only now leaving a review as the staff deserves some of the attention (read on). Premises: each time I've checked in I'm always greeted with a warm cookie and a hello. Front desk was good, nothing special but friendly and helpful regardless. They added a 'help yourself' lemon water dispenser which I really enjoyed after arriving from the airport. The rooms itself are not horrible, but not over-the-top. AC, TV and bathroom worked fine. But of course, the WATER VIEWS are just incredible, and unique only to this property. Overall, place is clean, and the gazebo and the deck area is worth a stroll - I always make sure to take a few pictures close to it whenever I visit. Food: This is one of my best parts. Whenever I travel, I try to be good on my diet, but it's hard at the "Adams Pub" - they always have: 1. at least one main entree/attraction meal (think Prime Rib, Juicy Rib Eye Steak, or Twin Lobsters), 2. one super guilty app (giant pretzel sticks with gooey cheese) and 3. one signature drink (too many to describe). Staff: This is the real reason I am leaving this review. There is something about the staff here and I think it comes from the top -- I had a very minor issue in my hotel room (looked like someone left a packing peanut that I stepped on and unfortunately crumbled and looked like I left a huge mess in the room) and called down to the front desk who sent the manager, whose name was Steve. He was super helpful and told me not to worry about the mess I made an apologized someone could leave a packing peanut in the room. We got to talking and he told me about the pride he takes in running the place - his background was in fine dining and upscale hotels (he told me he used to work at the Ritz Boston Common before it closed sadly); and while this place was not a $600/night place, he knows that to keep travelers like me, and regulars coming was to ensure all employees knew the importance of its guests - that no request was too small and that everyone mattered. After this chat, I realized that each staff member I encountered embodied Steve's mantra and practice. Something as simple as remembering what I drank or ate last time I stayed, or asking "hows' your day going?" and actually caring about the answer - I felt very appreciated. Upon checking out, one of the servers at the Pub saw my bags and told me they'd have my favorite drink waiting for me next time I stayed -- exactly what I expected.

    1
    « Front Desk staff member not helpful »

    Jennifer was disrespectful , not helpful at all. I was told wrong room number and was embarrased when the people who was renting room came and saw me trying to get into there room. I had a cast on and was struggling with the cart full og my belonging and she made me go back down to give me new key.

    4
    « Very Happy at Best Western Adams Quincu »

    Booked on-line a few days before trip. Arrived at 2:15, check in 3:PM. No problem. Sean was great and friendly at check in. Gave me the room type I asked for. 2 beds, room facing water. (a small river at low tide). Room large, bright, clean and big widows facing out to river. Bathroom, large and clean. Small plaster repair that weren't painted. Most would not notice. I'd definitely stay here again. Probably would not have found hotel without GPS helping me.

    3
    « Good room for price »

    The room was comfortable and clean. There was no refrigerator and a few bugs but otherwise good room for the price we paid. Breakfast was very good and closed at a time that allowed my girlfriend and I to get enough sleep and still eat. The air conditioner was too loud to sleep with, so sleep was sweaty.

    4
    « Had a very nice stay in this hotel »

    We didn't want to stay right in Boston so this hotel was a nice alternative. Very convenient to highways. As I already stated in the restaurant review-it has a very good restaurant-not just for a hotel restaurant, but a good restaurant by any standard. The room was clean and loved that we had a view of the river and got to see a few beautiful sunsets. The breakfast was okay with a pretty good variety of choices. All in all, I would stay here, again.

    2
    « Masochist's paradise »

    If you hate breathing or comfort--this is the place for you. For the rest of us sensitive mammals, the over powering smells of fish, bleach, and toxic air fresheners emitted from the air "conditiioning" (air polluting) system are un-bearable. Apparently they now have a computer system controlling the room thermostats which cannot be manually changed by guests or the employees. The controllers were set permanently to "68"(which wouldn't be bad EXCEPT that the thermocouple had either not been recalibrated or was going for 68 degrees Celcius. We had to switch rooms three times and finally just left. This is very unfortunate because the views of the water are lovely and there is a cool gazebo thing which featured much needed fresh air. If they ever get their air system working, and give their guests backs the ability to open windows and set their own temperature comfort, then this place may be worth staying at--until then BEWARE!

    2
    « Satisfactory if you just want to crash overnight and leave early the next morning »

    1. Gal at front desk at 9PM VERY sweet and accommodating. 2. Upon entering darkened room had to grope for a few minutes searching for a working light switch. 3. Room appeared VERY clean and king-sized bed was made up invitingly. 4. Shower/tub small. Limited control of water temperature i.e. tepid at best. 5. Gawdawful WHITE LED lighting throughout. Felt like sleeping in a grocery store. 6. Complimentary breakfast? Don't bother.

    4
    « A comfy place to stay »

    The room was clean and comfortable. The restaurant/bar offers great food selections which were very tasty! Sean at the front desk was very helpful to ensure that our room was properly made up after we advised him of the incomplete job done the day before. Janie in the restaurant provided cheerful and good service. The woman in the breakfast room (sorry, didn't get her name) was helpful and on the ball to keep things well stocked and tidy! Room cleaning department was either understaffed or needed more training.

    4
    « BW 5 night Stay »

    My overall experience was great, I just had that one issue with the AC unit of which really was a big thing hence I didn't report it. I would definitely stay at the Adams Inn again, the location was great and the bar had great food and beer.

    1
    « Horrible stay »

    Terrible front desk staff, very rude and unhelpful, guest computer and printer not working, smells strongly of smoke and bad air freshener to cover smoke smell. Bathroom in disrepair. Room very noisy.

  • 4
    « Mixed review »

    Difficulty getting to locations due to one-way streets. Was not told that a reservation for airport shuttle was needed when reserving room. Room small but adequate. Will use again now that I know the procedure and process. It is convenient to stay if coming from the South Shore to use Logan Airport.

    3
    « Close to Boston without the high price »

    I believe this Best Western has A LOT of potential to accommodate travelers who do not want to pay for pricey rooms in downtown Boston. The people are great here. The facility itself needs to continue on its renovation path for additional finishing touches. The addition of a (heated) pool and having the patio open in April would allow my family more ability to use the hotel for its accommodations rather than just a place to sleep.

    4
    « The hotel staff is what makes this a good place to stay »

    I stayed here for the Boston Marathon. While the location is kind of distant from downtown the T-station was not very far down the road. The hotel staff was very accommodating as far as getting us to where we needed to go. They were always friendly and helpful.

    3
    « Wouldn't be my first choice »

    I will start by saying the staff at this hotel was wonderful and very professional and my average review of this hotel is not a reflection of them. This hotel is quite pricey for what you get even with its "waterfront" location. When you walked in you are hit with a fishy / dingy smelling lobby that made the kids gag. We were a group of 25 people staying in approx 10 rooms. 3 of the families had to change rooms for different reasons. (Broken toilet, room that smelled of cigars) We stayed in a refurbished room that was very dark, old feeling and not fresh. I like my rooms to be bright, fresh smelling and crisp....I did not get that feeling from this room. Again the employees were very accommodating, professional and friendly...the hotel is just on the older side and even with some refurbished rooms it just didn't give me the comfortable feeling I like when staying in a hotel.

    4
    « You Do Not Hear Planes »

    If you don't mind waiting 30 to 45 minutes for a shuttle and then having it take 30 to 45 minutes to get you from the airport to the hotel this is a fine hotel. It is quiet, the rooms are fine, comfortable beds and there is a pub with great food.

    2
    « No Shuttle Service for guests coming from the train system in Boston »

    Trains are used all over Boston to get anywhere. There are Orange Trains, Red Trains, Silver Trains, etc. To get to the hotel by Train though leaves you more than 1/2 mile from the hotel. The receptionist staff will not send a shuttle service to get you - the shuttle service is for the Airport or the Amtrak Station. Realize that you may be walking with your suitcase for more than 1/2 mile on sidewalks, crossing traffic and all in unfamiliar territory for yourself. Very disappointed.

    4
    « Great views, close to downtown »

    Very nice, clean hotel currently undergoing major expansions. Close to and easy access to trains to downtown Boston. Great views of city and hotel sits right along the river. Close to a lot of Historical sites, restaurants,sporting venues, and theater activities.

    4
    « Nice location, convenient train to downtown Boston. »

    Overall, we enjoyed the hotel. The location was nice -- right on the Neponset River in Quincy. The restaurant/lounge opens to a deck. We stayed in April, and although the weather was unusually warm, tables/chairs were not set up on the deck yet, probably because it is not normally that warm in April. It looked like it would be a nice place to sit and enjoy a drink. The train to downtown Boston is very close, within a mile. This was very convenient, as we were there for the marathon and did not want to drive our rental car downtown with all of the traffic. The free breakfast was pretty good. -- nice selection. The room was clean and fairly updated. The only thing that was sort of a problem (and more comical than anything) was the "thin-ness" of the walls. We could hear very clearly the guests in the room next to ours (conversations, etc.).

    5
    « great location for travel to and from Logan Airport »

    The best western Adams is a very convenient hotel when departing by plane from Boston. We left our car in the hotel parking lot, after spending the night in Quincy. The courtesy bus picked us up on our return and delivered us back to our vehicle.

    3
    « For what you pay it's a deal. »

    I had no problems with booking or the staff. Room was a little bit dirty (couch was covered in white dust... didn't want to inspect it too closely) looks like they are in the process of renovating so that's a plus, considering the building is a bit dated. Staff was great and very accommodating. Get a room that faces the river!

  • 3
    « Quincey Inn »

    Here for family party of 90 people in conference room for aunt turning 90 years old. Family are all Boston residents and I am on the west coast. I have not seen my cousins for over twenty years and it was a treat.

    2
    « It's a Dump »

    My daughter, Lauren, and I booked a room here on our way back to Houston, Texas after a week in Iceland. I had booked on Hotels.com and thought the $83 price tab pretty reasonable. I don't know if it was because we were a late arrival ( about 8 pm), but we were given, quite possible, the worst room in the place. The lovely girl on the front desk was the best part of our stay- very friendly and professional. Our room was a handicapped- accessible room and all of the proportions were way off. Tiny room with too much furniture, clothes rack that was so rickety a stiff wind would have knocked it over! The door was a thin, fake wood, the bathroom overly large with mold around the tub and mold in the grout on the floors. There was no extra pillow in the " extra pillow and blanket bag," and our room was about 60 degrees when we entered and the heat was on or off - not adjustable! I used the extra blanket as a pillow until we were so freezing I put it over us. Then the heat kicked on and we roasted all night long! The guests in the next room had obviously been drinking in the bar and decided to continue their family reunion in the room right next to ours. Through paper- thin walls we endured raucous laughing, overly- loud intoxicated speech and several rounds of cheering before they quieted down at 1 AM. The 5 AM shuttle came all too soon and since breakfast was not yet ready, we grabbed a granola bad and headed to the airport. The sign outside was not illuminated and the hotel was hard to find, the building itself was labeled Constitution Place instead of Best Western and we didn't know where to enter??? Overall very underwhelmed and would never stay here again ir recommend it to anyone- should hv stayed at the airport hotel....

    4
    « Park & Fly stay »

    Great place to stay if leaving on early flight from Logan. Price very reasonable, shuttle easy to take & quick to come get you no matter what time it is. Food in the pub good. Recommend you stay here if from south of Boston as location is halfway out of town.

    1
    « Plowed in and no help »

    We returned from out flight to find out car plowed in (their plow had plowed a driveway but piled up snow [which had frozen solid] three or four feet high behind our (and other) cars making it impossible to move the car. When we asked for help, we were told that they don't do cars. We pointed out that we had not asked them to clear our windshield. etc, but expected that paying for parking included being able to move the car. After a lengthy discussion and requesting to see the manager (who, although it was well after nine, was not on the premises), the desk clerk reluctantly agreed to ask the maintenance man to help after he finished another job. While I was getting coffee for my very cold daughter who had tired to work on the car, water dripped on my head from a leak. I left a note asking the manager to call me. Two days later, no call.

    5
    « nice place »

    I've stayed here twice and would again if staying in the Boston area. The staff was generally great and the airport shuttle was convenient. Rooms were a decent size and the place is close to public transportation. I'd recommend it.

    3
    « OK but nothing fancy »

    Dated interior, but clean. Over priced for its offering, but lower priced than others in the area. Access to the location is strange due to the road network, which is typical of Boston and the area. This hotel is just acceptable. Other than that not much else worth mentioning.

    4
    « Great value for money and a pleasant stay »

    Great place. This is situated around 20 minutes from the airport. I visited Boston late October, and the hotels were unreasonably expensive. This hotel was offering a decent rate and looking at its photos and location, I made the booking for 3 nights. The hotel offered a complimentary airport shuttle but you have to call the front desk once you step out of the immigration and it will take around 20 minutes for the vehicle to arrive. I had made the right decision. The property was extremely clean, the room was very big with basic amenities and the staff were friendly. There was a Pub and restaurant inside, but not many vegetarian options. Just the Greek salad but it was delicious. The breakfast was complimentary and it was ample - bread, muffins,fruits, yoghurt, juices, corn flakes, etc. The hotel is just a 10 minute brisk walk from the North Quincy T station for the Red Line which will take you to downtown Boston in 35 minutes. No need to spend on a cab and it is a pleasant quiet walk. There are a few restaurants nearby. I could not enjoy the river view nor use the pool as I didn't get much time, but the hotel looks very beautiful and serene. The wifi strength was a bit fluctuating and it was not that fast. The hotel's last airport drop is at 4 pm, but they were kind enough to offer me a complimentary drop at 8 pm. I had a great time at this place and this will be my first choice if I visit Boston again. A great value for money.

    1
    « Such poor service »

    We have stayed here before for park and stay; however we have noticed that the service each time has gotten worse. A breakfast is included in the price, however, we fly out early so never can use it ; used to have a $10 voucher towards dinner instead, that is no longer offered. This last time was such poor service on many levels that we will not go back. First, I booked directly with them, and noticed prior to our stay a less expensive pricing online. When I called to see if they would match the price advertised online, their reply was "no, I had missed the change time for the reservation" (by 35 minutes..). I had asked to make our shuttle reservation when I booked, but was told it was being made upon arrival now-- incorrect information! Upon arriving at the hotel we were told the shuttle time we needed was full; we had to take the hour earlier shuttle (3am). We left a wake up call for the (very) early shuttle we took to the airport, but never got it. I.m glad I set a back up alarm on my phone! I had attempted to discuss problems with management who apologized, but replied "we are the least expensive park & fly option"... I feel if you stay here you are getting what you pay for --- with so many other much better, slightly more expensive, but MUCH better service options why would anyone put up with such POOR customer service? Also-- forget trying to FIND this place day or night-- it is very difficult if you don.t know the area and the one sign they have is so small (dinner plate size) that it is of no help....

    5
    « Pleasant stay »

    I stayed at the Adams Inn for one night and had a very enjoyable stay. The room was clean, quiet, and very comfortable and the staff was professional, pleasant, and knowledgable. The Pub food lunch was tasty and plentiful. Access to downtown Boston is easy via the T to North Quincy, then a short taxi ride to the hotel. I would definitely stay here again.

    1
    « Very disappointing »

    4 night stay. Staff were rude, unhelpful and inefficient. Breakfast area is small and guests were not permitted to use overflow area into bar at busy times, so had to stand and wait for tables to be freed up. Crazy. Front desk staff were rude and abrupt almost all the time. Dining room staff were fine. Bad fried food odour hung over lobby area at all times. Mouse spotted running from kitchen on final day. T Station is walkable which was the only redeeming factor. Just terrible.

  • 3
    « One night, nice room, disappointing restaurant »

    We stayed at this place for one night and then left our car there for the week while we when on a cruise out of Boston. The inn is clean and well maintained. The rooms were quiet. Nice hotel. A bit pricey but with the week of parking the car, it is a fair price. The breakfast buffet was a mad house. It probably would have been quieter and not as crowded had there not been a college rowing team staying there that morning. The parking was ample and well lit. It seemed secure and the car was fine when we returned from the cruise. The hotel provided a shuttle to and from the cruise. MAKE A RESERVATION FOR THE SHUTTLE WHEN YOU BOOK YOUR STAY! It says that on the website and in the hotel. There seems to be no room for you to just hop on. If you have reservations to be dropped at the airport or cruise port, it all seems to go smoothly. There are a few reviews whining about not being to get on the shuttle, by people who did not make reservations. Tough luck. Follow the instructions. We were dropped off at the ship at the appointed time and picked up on our return promptly (within 30 minutes of calling for the pickup). The restaurant. The service was not very good. The server was slow in taking our order. The salad came after the main course had arrived, only because I reminded him about it. The steak orders were messed up. The servers seemed to be busy socializing rather than taking care of customers. It was a very unpleasant atmosphere. If I return to this hotel, and I do recommend it, go up the street to Domino's or the Chinese restaurant (although, I cannot vouch for them). Don't bother with the Adam's Inn Pub. The staff, outside of the restaurant, was pleasant and efficient. Overall, a good experience, just find a better place for dinner.

    4
    « Good price and good location »

    We were a little worried about taking a hotel so far out from central Boston but it clearly came with benefits. Firstly a better price and secondly a complementary shuttle to the airport at the end of our visit. The subway links are good if you are prepared for a 1 m walk as we were.

    4
    « Wonderful bed, large room »

    Nice staff, comfortable room. Nice breakfast, great lounge. A little $$ more than I had expected. I thought it was less when I booked it. The hotel sits on the water and there is a nice jogging/walking path around the water and grounds. Very quiet. Did not hear vehicle noises and the view from my room overlooked the river and was quite nice.

    5
    « Great location ~ Close to Boston and to the Airport »

    The hotel was a good value near the Boston area, within walking distance to the Red Line to the city. The rooms are good-sized, the beds are comfortable, and the staff is helpful. The pub is great for dinner,

    4
    « Best Western-Adams Inn »

    Accommodations were very nice. Suggested they effect some much needed repairs to their parking area. Breakfast was excellent. Price of the room was a bit much, especially since I supposedly was receiving a AAA discount.

    4
    « Good value and views and easy access to South Boston and i93 »

    Cost was the main factor here, just outside Boston but with shuttle bus to town and airport so close enough and a lot cheaper for a group. Great views on the waterfront and really easy to find day or night. Boston a simple i 93 drive and Cape Cod an easy cruise the other way .

    4
    « Beautiful room in greater Boston »

    We stayed for 2 nights and enjoyed it. One caveat is that you can see the sign well from the highweay, but it was difficult to identify the hotel from the parking lot. The front desk person we dealt with upon arrival was very unwelcoming. We had supper in the pub on site and it was a good meal, and convenient on a rainy night. Our room was lovely and had high ceilings. Breakfast was very good, and the staff was very nice. We were able to connect with a "Boston in one day" tour and get picked up at the hotel, which was very nice.

    5
    « Good location for airport & city access »

    We are regular Best Western customers, but this hotel appealed to us anyway. On river and nice, reasonably priced restaurant on premises. Shuttle to airport and relatively short walk to N. Quincy subway line so commute into city was easy. Provided a snack breakfast for our flight out before regular breakfast hours and also stored our luggage for an extended time so we could hike with friends. Would stay here again when flying into/out of Boston. Only regret was that no microwave in room, although one available in lobby. Did not use any fitness amenities.

    4
    « Good choice as base for Boston »

    good value for money (for boston): comfortable room, good breakfast, about 10 min walk to North Quincy red line with access to Boston points of interest. They have an Adams pub. We had dinner there. Good, not fancy food and reasonable pricing.

    4
    « Nice spot...easy location »

    The hotel offers a shuttle service to and from the hotel which is about a 25 min ride. The driver we had was very helpful by stopping on the way to the hotel to get snacks and drinks after a long day of travel. The hotel was clean and the room spacious. We even had room for a cott and still room to move around in the room. The breakfast that's offered as part of your stay was hot and fresh...it got you off to a good start. The T-Line was a 10 minutes walk from the hotel...not a bad walk either. Can't really go wrong at this spot.

  • 4
    « Stayed here last year and wouldn't consider any other place! »

    We had such an enjoyable stay at our "Boston Trip Headquarters" we decided to return. Why? A free airport shuttle, a very good daily breakfast buffet and a short walk to the MBTA subway. The rooms are comfortable and an onsite Pub is a great place to relax after a day of exploring Boston. On a personal note while checking out we missed the 10:00 a.m. shuttle to the airport by 3 minutes. The front desk clerk said "the next shuttle is at noon, but let me try to get him to come back and get you" The clerk radioed the van and the driver did come back and picked us up! That's service!

    3
    « Nice to have a cruise package which includes a shuttle to the port. »

    Was on the first floor as requested by the last on down a very long hall and difficult for someone with a cane. Rooms are clean, staff friendly and cruise package was good but too long a wait for shuttle upon return. Traffic in Boston is nuts.

    5
    « One-night stay in Quincy »

    Everything was terrific about this hotel except the location. Arriving at night with a GPS that gave directions too late to be useful was very difficult. I had to try several times to find the hotel; perhaps it would have been easier if I had arrived during daylight!

    4
    « Family and Friends Weekend Perfect »

    It was our second time in two months staying at this BW property. It is located 10 minutes outside of Cambridge and was a relative good by in comparison to the hotels in the city. Perfect location on the river; adorable and tasty pub restaurant on premises. Staff could not possibly be friendlier or more helpful. The T line is a short walk from the hotel and parking at the hotel is free!

    3
    « Clean rooms, courtesous staff, but noisy rooms »

    We like the location of this hotel and it is less expensive than the Quincy Marriot. The room was very clean and the staff was sincerely pleasant. However, the walls between the rooms must be poorly soundproofed because we were able to hear the conversation in the adjacent room so clearly that it seemed they were in our room. This was not a loud discussion but two people talking. We will reconsider future stays here because of this.

    4
    « Delightful Experience »

    The hotel exterior is very attractive and different. Their bar/cafe outside seating is the greatest. We had a 1st floor room facing the tidal river and it looked like we were on a boat. The water level changes with the tide. The airport shuttle driver was great, more knowledgeable and fun than the tour guide we had later. The Ruben sandwich at the cafe was very delicious. It was made with pastrami instead of corned beef and had two types of cheese with Russian dressing. The female bartender made the best White Russians we've had in a long time. The only complaint was they were out of pizza dough all three nights we stayed. Our only complaint about the hotel would be no hot water or enough pressure in our shower.

    5
    « Excellent place to stay for visit to Boston »

    Excellent amenities. Ask for a room that faces the river. Pick up and delivery back to airport. Easy walk to the subway (T) to get into Boston. Great staff, room and restaurant with free hot breakfast.

    3
    « A visit to see my son and his wife »

    We stayed here because we always have good luck with Best Western hotels. When we went to check in the two women behind the counter were chatting with friends and barely looked up. The lobby and restaurant were attractive, and the breakfast was very good. There was a commotion in the hall at 2 a.m. on the last night we were there which was very disruptive. The manager came up and quieted them down. It was a little hard to find the hotel but it was near the river.

    5
    « Like Home »

    The staff at this hotel is one of the best we've experienced. What few things we had forgotten were furnished. The breakfast isn't just donuts and carbs. The restaurant staff opened an extra room so that our group could eat dinner together. We thoroughly enjoyed our stay.

    4
    « Decent Hotel »

    A good place to stay a bit far from airport but was usual good Best Western quality except they were too busy at front counter and ran out of breakfast food, so we had to wait for a restock. We came in late and they were very accomodating to us.

  • 4
    « Clean and Close »

    This hotel is about a 10 minute walk from the T. The Hotel provides free parking for guests. Convenient ride into the city, short and easy. The room was clean and the complimentary breakfast was okay. Beautiful views and in nice weather there are places to sit and enjoy the outdoors. My only complaint was no one attempted to get the people in our hall who were very noisy for most of the night to be quiet. We are not talking occasional bumps or loud voices; but, loud talking, slamming doors for hours. The first night was quiet; but, the second night was not. It should be the hotels responsibility to deal with outrageous guests. There was a refrigerator in the room, which was nice; but the ad for the hotel said it had to be requested so we did not bring the things we might have if we had known in advance.

    4
    « Almost in Boston but you save a bundle »

    Great location The mbta a short distance away. A few stops from down town Boston. Close to Wollaston Beach Enjoy hot dogs fried clams new England clam chowder or an ice cream after a day @ ,the beach.. Marina Bay which is close by offers restraurant choices spectacular views of Boston and moderate prices. Weather permitting dine. under the stars The hotel restaurant has good food as well. The Continental Breakfast is really good and is complimentary. Enjoy a cocktail or morning coffee on the outside deck overlooking the river. Rooms are quite nice and very clean. The staff is very professional. The shuttle drivers are great. One of my class reunions was held here. They did a fabulous job. We were there for an entire weekend. There was a cookout on Friday night. Dining and Dancing Saturday evening. Everyone had a great time. I have stayed here many times through the years and with several people and many reasons. Even a difficult Aunt who loves to find fault said very little.

    3
    « Nice Hotel »

    Nice hotel, in the suburbs, we were attending a family wedding in Dorchester so this was convenient. Staff friendly and helpful, breakfast was good and restocked. Coffee/tea and water was available, free, all day. The food in the Bar/restaurant was excellent and the staff excellent. Our only concern was the price for our three night stay bearing in mind how far out of Boston we were. Rooms clean but average.

    4
    « Shuttle to Airport »

    I chose this hotel because it was more reasonably priced than other hotels fairly close to the airport. Although there was a long wait for the shuttle at the airport, we were not in a huge hurry (and there was a LOT of traffic). The morning ride to the airport took only 20 minutes.

    5
    « Our room was very comfortable and overlooks the water. Staff friendly and helpful. We would recommend this hotel. »

    The breakfast was good and restocked as needed. The staff booked a tour of Boston for us on the Beantown Trolley. It was a great way to see Boston without worrying about traffic, directions, or parking.

    4
    « Nice Hotel »

    This was a very noice hotel. We stay as it was in close proximity of the function hall (Florian Hall) for our daughter's wedding. Room clean, free breakfast and coffee in the morning was excellent. All staffers nice and helpful.

    4
    « Great alternative to high-priced Boston hotels »

    The hotel shuttle met us at Logan airport and delivered us efficiently to the hotel in Quincy. Our room was clean and comfortable and there was plenty of room for three of us with two queen beds and one cot. Staff was pleasant and helpful. Breakfast was fine - waffles, English muffins, fresh fruit, cereal, instant oatmeal, coffee, tea and juice. The nearest subway stop was a 15 minute walk away - not bad during the day but a little far and dark at night. Panera Bread was across from the subway - very handy. We stayed for two nights and enjoyed the easy access to Boston.

    4
    « High hotel prices in Boston in September had us doing some exploring of options and found this little gem... »

    Wow is Boston expensive in the fall and with the strong US Dollar and we are Canadians, ouch!!! Ranging from $350.00 to $900.00 a night in Boston we explored other options. We used our Save On Rewards points and managed $260.00 Canadian at this rare little gem! Free Shuttle bus to and from airport and cruise ship. Trolley pick up daily into town and return. 15 minute walk to Red Line Subway Station/ North Quincy. Takes about 40 minutes into Boston and costs about $12.00 for the day. If you drive you can park for free with stay! Helpful staff! Amazing bar/lounge. Seating outside and great food! Try the specials for the week!!! Yum. Free breakfast that includes great coffee, selection of breads/bagels and muffins. Cereal, French Toast, make your own Waffle, scrambled eggs and sausage! Clean rooms and QUIET from 10:00 pm. We are returning at the end of our cruise and are looking forward to going back! Thanks Helen!

    4
    « Comfortable and homely hotel. »

    My wife, 11-year-old daughter, and I stayed at the Best Western Adams Inn Quincy-Boston for two nights in September 2016, while attending our cousin's wedding in nearby Dorchester. The Adams Inn was ideal for our needs. We ate in the Adams Pub on our first night. The food was good, but the setting outdoors, as dusk fell - looking out at the US flag and the gazebo on the River Neponset - was magical. Our bedroom was spacious and comfortable, with two double beds and a television with a good range of channels. Tea and coffee making facilities were provided in the room. The bathroom was fine, if past its absolute best. The hotel's buffet breakfast was included in our room rate. There was a good choice of pancakes, cereals, pastries, juices and teas and coffees available. Each member of staff in the hotel is efficient. Most of them are very friendly and helpful. On checking out, we availed of the hotel's free shuttle service to Boston Logan Airport. Our driver was very nice, so this ended our visit to the Adams Inn on a high note. The hotel is located on the edge of the Quincy Riverwalk, which is pleasant for a stroll. It is a 20-30 minute walk to downtown Quincy, which offers all the usual services. There is a Dunkin' Donuts less than ten minutes' walk from the Adams Inn. All in all, a very good choice for visiting Quincy or Dorchester. I would certainly stay there again.

    3
    « Good alternative to downtown Boston »

    Navigating the roads to the Adams Inn is tricky enough and once in the parking lot the front door is not clearly marked, but when we made it inside we received a pleasant reception. From there we had to walk down a long, rather dark hallway to our room. The room was clean and all the furnishings in good shape. We had a river-view room, which was pleasant. The bed was comfortable and all the linens were clean and fresh. The room had a coffee maker and a refrigerator. The room was quiet except the air conditioner was a little annoying, but it kept the temperature at the desired set point. The bathroom was small, with no place to put our toiletries. It was clean. The shower control was tricky to use. A ten to fifteen minute walk takes you to the North Quincy MBTA station, so getting into downtown Boston was not difficult. Indeed, compared to paying the high prices for a downtown Boston hotel plus sky-high parking fees there, the Adams Inn is a good alternative. The attached restaurant provided good food at very reasonable prices.

  • 5
    « Great hotel »

    This hotel is great to stay at when you have to travel for vacation. You get a ride to airport and they pick you up when you come back. Also you can leave your car there. Very clean and great food in restaurant and free breakfast! Staff are very helpful! I feel that I start my vacation a day early when I go there.

    4
    « Good Hotel »

    The hotel was clean and staff was friendly and professional. Free WiFi. Great view from the Adam Pubs patio. The great thing during the stay here is a wonderful continental breakfast and the pick up/drop off services after a day of touring were excellent. Would recommend this hotel for a quick stay.

    4
    « Short but sweet »

    Even though I stayed for one night, I did a lot of traveling in 24 hours. I liked the location of this hotel making it easy for me to get everything accomplished. The atmosphere outside the hotel was very relaxing as it has a long pier and gazebo that is used for wedding receptions. I would recommend this location for its convenience especially if you plan a day trip to the Cape.

    3
    « Not As Nice As It Used To Be »

    My husband and I stayed in this hotel several years ago and loved it, but this stay was not quite as enjoyable. The room was okay, quest services were still good but the restaurant was not as nice as it was before.The food was not as good, more expensive and the atmosphere seemed noisy and crowded. They do offer free shuttle pick-up from the airport and a free ride to the cruiseport if you park your car there. On the whole, it is still a nice place to stay at a pretty good price.

    4
    « park & cruise »

    Stayed a night & was able to park car & get shuttle to Boston Seaport for cruise. Very convienient. The hotel needs to have a sign on the building we originally pulled into an apartment complex next door. The hotel is clean & the help friendly. The pub was great. Had a fish sandwich for lunch & chicken parm sandwich for supper. Nice atmosphere. Nice deck to sit out on & watch the activity on the water. Only bad thing was the size of our room. The interior cruise room was bigger. Big wall with 2 SMALL windows on the side. Would never be able to fit out of if we had to exit that way during a fire.

    2
    « Basic hotel, good location, dated and dirty »

    Stayed here for two nights to attend an event at the closely located Boston Winery. The best things which can be said about this hotel was its location near Boston and the views of the Neponset river. The bar is fine. The fitness center has 3-4 machines; the one treadmill was broken, 3 mats and a small set of dumbells going to 25 lbs. there was a large accumulation of dust under the cabinets in the room indicating only a cursory attempt at cleaning. Carpet is worn throughout the hotel and it seems like it is in need of a serious upgrade. The staff seemed a bit gruff from reservation to check-in but everything was handled efficiently. I don't give out my cell phone number and they tried to tell me it was a requirement... If I had to stay again in the area, I'd try another location. Beds were very basic quality.

    4
    « Beautiful Setting »

    We only stayed 1 night for a wedding. Location is beautiful overlooking the Marina Bay. Very clean, very friendly. Room was very nice, beds comfortable, No noise issues at bed time. Check in and check out was very quick and easy. Continental breakfast was ok. Not a lot of fresh fruit but a lot of choices otherwise. I would recommend staying there.

    5
    « BW »

    Excellent food, excellent staff, reasonable prices, excellent location close to Boston. Originally from Charlestown and returned for a visit after over forty years.;kdfnnvn;fk /,asokvkmev ljsinv erkmmiv v

    3
    « Good but not more »

    We booked a king bed room. The room was a bit small with all the furniture in it. We had a not so attractive view onto the car park. The breakfast was ok like in every other chain hotel with a lot of plastic cutlery and plastic plates and so on.

    3
    « Good value »

    We stayed four nights primarily for visiting museums etc. in Boston. The room was on the top floor for the view of the river, such as it is. The river is a tidal river when at low tide was a stream down the center of a muddy river bed. Otherwise, it was very nice. The room was clean and the breakfast OK by BW standards. Parking was fine since we used the car to go into the city and always found a 'handicap" spot on our return. Signage needs to be better for entrance since the convergence of roads tends to confuse the GPS system. All in all, we would consider coming back.

  • 4
    « our dream trip to Boston »

    This is a nice clean, comfortable hotel. The rooms have been updated but you can still tell they are old. We are a senior couple and walked to the subway in 10 min with no problem. If we come back to this part of the country again we will definitely stay here.

    4
    « Best Western »

    This hotel was pretty good, but there is a long walk to the train station to get to the city, and no shuttle to train. YOu will have to take a taxi on bad weather or if you are not able to walk. It is about a fifteen minute walk, and that was walking fast in my case.

    4
    « 4 night stay »

    I stay in this hotel for business in Boston each year. It has been nicely upgraded since last year. Rooms are brighter. Self serve breakfast area has very good selection of hot and cold foods. Convenient to Boston without paying the Boston hotel prices.

    3
    « Airport shuttle is deceptive! »

    Arrived at the airport expecting a shuttle service as per Hilton etc. Not with this hotel. You have to call them to request it and it took 45 minutes to arrive! We got there about 10.30pm and the bar was closed, which after about 12 hours travel is a real drag. In the morning the shuttle operates every two hours which is virtually guaranteed to men a wait. This hotel also needs an uplift. It's looking a bit faded. Overall recommend staying nearer airport to get a proper shuttle service and bar that is open later!

    2
    « Disappointing #126 »

    We stayed at BW Adams Inn on previous occasions and liked it. Hence the return visit. The hot breakfast is now just ok. The airport shuttle is a good service for those who want to get to the airport. Be warned the last pick up is 4pm. Room 126 is sold as a small double room and it is true to its description ie small. 126 is close to housekeeping services and noise from the washing machines. The plumbing leaves a lot to the imagination. For this reason we would not return to Adams Inn. Its diappointing as the Inn is set on the Neoponset River which has a walking/cycling greenway!

    4
    « Nice hotel with lovely riverside setting. »

    My wife, 11-year-old daughter, and I stayed in the Best Western Adams Inn for two nights. It was ideal for our purposes. It is around 30 minutes walk from Quincy and a similar driving distance from Downtown Boston, as well as Logan Airport (depending on traffic, of course). We got a taxi from Boston on the first night - it cost $22. We used the hotel's shuttle bus service to bring us to the airport at the end of our stay. We found this service very useful and our driver was very friendly and helpful. The restaurant is a very nice place to eat. If the evening is fine, it is lovely to sit, eat and look out at the hotel's gazebo jutting out into the Neponset River. I would stay in this hotel again if I needed to stay in the Quincy or Dorchester areas.

    3
    « Park and fly »

    I chose this motel because it was easy to get to and it provided a free shuttle to and from the airport as well as allowing me to leave my car. Room was satisfactory, nothing special. Shuttle to airport at 5am went off without a hitch, however, on our return I called for the shuttle and was told to take a taxi and I would be reimbursed for the fare, not the toll or tip however. Tip wasn't an issue, but the toll was 7.50, not a lot of money but one of the reasons I stayed there was for the shuttle. I was immediately reimbursed for the 32.50 fare and when I asked the clerk why there wasn't a shuttle she said they didn't have one that night. It was a Saturday night. I suggested that we should have been told it was a possibility before hand.

    5
    « Best Hotel for the money »

    We come to the area at least 4 times a year for visits to Brigham and Womans Hospital in Brookline. This is our home away from home and we love the lobster!!! The shuttle to and from the airport is wonderful. Just hope ;you don't have to do it during rush hours. The outside bar/lounge is so lovely spring thru fall and they serve excellent food in the restaurant.

    4
    « Shuttle service from airport »

    This hotel is close to Black Falcon Cruise Port and to the Metro system. Friendly staff. Shuttle service from airport could be slow if peak commute traffic. Stayed here before and most likely will again. Glad they have the breakfast buffet setup. It was nice.

    3
    « Nice spot »

    This hotel is small but clean ..the free hot breakfast was wonderful ..we stayed here to avoid paying double the price to stay on Boston ..this hotel is about 3/4 mile from the "subway" but you can drive to the station and pay 5.00 to park .. The staff was very helpful .. Don't eat at their in house restaurant it's poor quality and over priced ..but I would absolutely stay here agin .. Lovely outdoor lounge area overlooking the water

  • 5
    « Best cookies »

    The free breakfast was killer.. Had some thing for all the kids and was able to grab stuff for lunch snacks too.. Check in was easy and not far from the Boston .. And so much cheaper .. Cookies out front we stellar .. If u are one to Boston on a shoe string budget this is the place for you.. Not far from everything.

    4
    « small room, clean, comfortable, noisy partiers »

    stayed there on sunday of labor day week end for the night for an early morning flight. shuttle leaves at 4. wake up call for 3:45 didn't come so set your alarm. there were people running in the halls and having a great time, but i wasn't interested. if i wasn't getting up early i would have complained.it wasn't the hotel's fault that they had young loud guests.

    4
    « Quincy, MA »

    We spent three nights at the Adams Inn on this visit. As on other stays the room was clean, service was good, prices appear competitive, access by car is easy and the Adams Pub staff were outstanding. We will be back.

    4
    « Late summer vacation »

    Stayed in the hotel for 10 days during my vacation in Boston area. Hotel facilities was good, and the room and everything else was clean.Excellent service at arrival,departure and during the whole stay. Extra plus for shuttle service to the airport.Wish I'd known this ahead to my arrival so I could use this service at that time also. Nice location by the river. When it was really warm outside, it was so nice to sit by the riverside relaxing with some good food and a cold beer. The only thing that drags the score down for this hotel is the breakfast. Maybe it's because I'm used to higher standards when I stay in Norwegian hotels. But I expected a little bit more variety and more options for my breakfast. So I went to have breakfast on other locations several times. Other than that, my stay at Best Western Adams Inn was very satisfying. The location is really good if you don't want to live in the city center of Boston. Traveling around in the area is quite easy. It's about 10-15 minutes walk to the nearest subway station, and the trains there take you everywhere you want in the area.Just buy a "charlie ticket", 12 dollars for 1 day, and you can start exploring Boston and all surrounded area.

    5
    « Holiday »

    Another great stay at the adams inn great room and great service One problem best western reservations got out dates wrong but the hotels staff sort it out well done to them. We will staying their again at the end of our holiday One comment to best western is I have used your hotels all over the USA and Europe and keep asking for a reward card and still have got one.

    4
    « A nice place to stay »

    Nice hotel for a night. The breakfast was better than most places with waffles, eggs, sausages, and french toast. The front desk person when we checked in gave us problems getting a room with two beds because it was booked on Priceline but eventually gave in. Great views of the river out the windows and a nice room overall.

    5
    « Adams Inn - a Great Place to Stay! »

    This was the second time in a month that I stayed at the Adams Inn with my mother, who is disabled. We were not pleased with the room we were assigned the first time, so I would encourage handicapped travelers to ask for a room in the new wing. You might have to pay more for the junior suite, but it is worth it! The staff is accommodating and friendly. This is a very busy place, and yet we were made to feel welcome

    4
    « Excellent for business travel. »

    This riverfront hotel is clean, quiet, comfortable, and ideally located on the south side of Boston with good highway and subway access. Access to the frontage road is a bit tricky until you figure it out- a loop under the elevated roadway typical of Eastern cities. The price for a very nice room is competitive or less than other south Boston hotels, and the BW Adams is the only business-class property that I found in this area. The real charm of this hotel is access to the great mom and pop restaurants near Hancock and Billings in Quincy. I give 5 stars to Burke's Seafood for their lobster dinner, clam chowder, and crab cakes and highly recommend them for anyone looking for good seafood without the tourist atmosphere. If you want trendy, go elsewhere. And the subway into Boston is a block away.

    3
    « Not bad »

    Stayed here one night while in town waiting for our room in hull ma. Front desk was very friendly. Room had a good view of the water, and also a wedding going on. Wedding music was a little loud but we did not mind. Wish I have the appropriate tire I would've went and joined wish I have the appropriate tire I would've went and joined lol

    4
    « Nice hotel »

    Aside from some booking problems (our reservation was not placed in the computer) we were pleased with this hotel. We paid extra for a room facing the water. Friendly, courteous staff. Our room was clean and comfortable. High speed internet was easy to use. The restaurant food was basic but very good. We were pleased with our stay and will use this hotel again.

  • 4
    « clean and comfortable, great views of river »

    value for money hotel on the river the trolley bus to town and bus tours connections at the hotel one of the main reasons we chose this hotel, also restaurant on site and river views. Free breakfast was great and plenty to chose from, Staff really helpful. Restaurant has limited menu but okay laundry was clean and not too expensive

    3
    « Mr. »

    Hotel is better than expected. The fitness center could have more equipment. Don't get the clam chowder, tasted more like cream of potato, very little clam. The staff was friendly. Don't get the clam chowder. Don't get the clam chowder. Breakfast was pretty slim.

    3
    « Nearly perfect »

    On a trip to Boston, we found this hotel in a good location, near to the subway, with a direct line to the city centre. The room were good and very comfortable. The staff friendly and helpful. The big let down, was having to eat breakfast from paper plates and cups, with plastic knives and forks.

    2
    « Not what I expected »

    This hotel has a lot of potential and is in a great location just south of Boston. My family and I have stayed at a lot of Best Westerns over the years and this might be the first time I have been disappointed. Our stay started with arriving to a hotel employee complaining to another employee about how much they hate their job outside of the front entrance. We walked into the lobby and the same employee who had been complaining outside came in to check us in a minute or so later. He did apologize for us having to hear the conversation outside. He proceeded to check us in and the process crashed part way through. I in no way blame the employee for experiencing computer issues, but when he called technical support he was rather loud while arguing with them on the phone. He also left the lobby at one point and went outside to make another call on his cell phone and smoke a cigarette. I think he was calling his manager, but that is just my assumption. Eventually he was able to get the computer up and running and check us in. He was apologetic about the computer issues and gave us a $20 dining voucher for the hotel restaurant. I should mention that it was just me and my 6 year old son at this point since my husband was at a baseball game. I would expect someone to be a little more careful with their attitude and conversations around a child. I understand people have bad days and it would be frustrating to experience issues when you are the only one working the desk, but at least try to pretend and show good customer service. The experience didn't improve when we arrived at our room. It was literally the smallest room I have ever encountered in a hotel. There was one double bed and an arm chair. There wasn't even enough walking space for a cot. I booked through Priceline so I knew that I was only guaranteed a bed for 2, but this is the first time I have ever had a room (or even seen one in a hotel) that only has a double bed and no pull-out couch. The one positive of the hotel was the restaurant. My son and I enjoyed a dinner on the patio over looking the river and it was definitely beautiful. The food was pretty decent too. I had high hopes for this hotel and was left unlikely ever to return. For the price we paid I was pretty disappointed with the room and the staff.

    4
    « Visiting Boston »

    Convenient to train (15 min walk), good wi-fi, good breakfast. Room had a nice view of the river. Shuttle was not available upon arrival but they took the taxi off the bill, but you will have to request this and have a receipt. Chris and Steven at the front desk staff were very helpful. A better price for us than a downtown Boston hotel. Will stay here again when we return to Boston.

    5
    « Shuttle is so worth it »

    This was our second time staying at this hotel mostly for the extended parking offered and the airport shuttle. We did run into a problem with the shuttle at the end of our trip. When we called to be picked up we were told the shuttle wasn't working, but they also told us to get a taxi, save the receipt, and the hotel would refund our credit card the price of the taxi. Excellent customer service. The hotel staff was incredibly attentive when checking in and checking out. The breakfast was typical for a Best Western with several hot options. Subway is within walking distance and my daughter and I took it to a Red Sox game the night of our stay. The one downside is it can be difficult to find the first time. The hotel is easy to see off the road, but you need to drive under a bridge to get to the hotel and the signs directing you are on the small side.

    4
    « Great value, love the airport shuttle service! »

    We stayed here the night before our flight to Europe and then, the night after we had returned. Very nice place to gear up before hand and unwind afterward. The little bar was great, although kind of pricey. Staff were fantastic (especially the shuttle driver who brought us to Logan Airport). Great value! Best of all they let us park our car in the lot for the duration of our trip for a very reasonable price. Only real negative is that is almost IMPOSSIBLE to locate from the freeway.

    4
    « Great value »

    We had a wonderful experience with this hotel. It is close to the North Quincy stop on the T and a good value for hotels around Boston. The staff at the hotel was very friendly and accommodating. They were knowlegable about the area and were quick to help resolve any questions we had. The beds in the hotel were also very comfortable and the hotel was very clean. There was a good selection of food for the free breakfast and the area was very safe.

    5
    « Convenient »

    We stayed at the Best Western Adams Inn. Close to Boston without the Boston hotel prices. Only problem was finding entrance to hotel because of poor signage (which we found out was because Quincy has regulations on their signage which made location hard to enter. Hotel was clean and bright and staff was friendly.

    4
    « Comfortable Hotel Outside Boston »

    The Adams inn is a pleasant hotel far less expensive than staying in Boston. The hotel and our room were clean, and the staff at the hotel friendly and courteous. The size of the double beds in our room seemed extremely small, so sleeping was not as comfortable as it might have been since we had two to a bed. It took us about ten minutes to talk to the T station (South Quincy), and it was about a 25 minute ride to the center of Boston. The airport shuttle was convenient and delivered us from the airport to the hotel within an hour of our flight touching down - a very convenient service.

  • 4
    « Hopping Nightlife »

    We really enjoyed our 3 night stay. The hotel is located on the river. It's has good options for outside dining whether the bar or the restaurant. The room was clean and comfortable. Breakfast was average, however only the inside seating was open so it made for cramped quarters. There's plenty of free parking. The Adams Inn is an average Best Western, with an extra star for the good happy hour and nightlife.

    4
    « Staff Makes You Very Welcome »

    This hotel is convenient for Stay & Fly or Stay & Cruise. It is about 1 15 minute walk to the T in North Quincy or you can park at the station). Hotel decor was a little dated but very clean. Staff made this visit amazing. Restaurant very good (chili is spicy & yummy). Sunset view on patio overlooking water was very relaxing.

    5
    « Best hotel in the area »

    Excellent stay... Very friendly front desk staff. They are always go out of the way to help you out, especially Kimberly (she is really sweet!) They have a nice pub and provide decent food, not pricey at all. Public get together in the gazebo on summer time (only on Wednesdays) is awesome. Highly recommended for family or business stay.

    5
    « Quick New England Trip »

    Our stay at this hotel was not only reasonably priced but it was in a great location and nicely appointed. We arrived on the Amtrak train and our hotel was close to the station. When we had a early departure the staff went above and beyond by packing us a to go breakfast since we would miss the continental breakfast.

    5
    « Good hotel just outside of the city »

    Had to be in Boston for an event and had difficulty finding a hotel within the city due to other events going on in the city. This hotel had great rates but appeared far away. Subway stop is just down the road, an easy safe walk at any time of day. Was able to get into city within 15-20 minutes. Free parking on site and free breakfast & wifi included. Would stay there again.

    2
    « It was our last resort »

    We needed a place to sleep the night before a flight out of Logan airport. This hotel participates in a program where you can stay one night, then leave your car in their lot while you're away. Very economical, my family and I do this frequently. Just not at this place. We arrived at 10:00 pm - just myself and my 11 yo son. We live far from the airport, so this allows us to get more sleep than if we stayed home. When we got there, the snarky desk clerk rudely informed me that they didn't have my name. And that was that - he walked away. I showed him my phone with the reservation info - he told me to watch my tone with him (!!) and that I wasn't in their records, that they were overbooked already and "I don't know what you think I can do!". After a few minutes, he called his manager, who never answered his calls. He finally cancelled someone else's reservation - he told me this was what he was doing - and said he would deal with them later. We got a room, finally, but wow. The room itself was ok. There was lipstick on a towel in the bathroom, but whatever - we didn't use it. The sheets looked clean, floor could have used a vacuuming. We got a few hours sleep, a ride to the airport and inexpensive, safe-ish parking. We ended up having to take a cab from the airport back to the hotel when we came home. We waited for the shuttle for over 30 minutes, and our flight landed around 11:30. We just wanted to get home. The front desk called my phone and scolded me for leaving. The clerk tried to argue with me about how long we'd been waiting. I had to end the call. So, we won't be back, obviously. Hopefully, this was an anomaly and not indicative of a typical stay.

    4
    « Three Days at the Adams Inn »

    First of all, the location is easy to see, but a bit challening to arrive at. It sets on the water, but directly adjacent to the freeway bridge. Follow your GPS. The hotel is more than adquate, had outdoor seating adjacent to the water, free breakfast, shuttle to the Ttransit, and has a Tour Bus stopping every morning to go into the City. The down-side: small restaurant, poor waitstaff help, less than wonderful food (my pizza was fairly inedible), but the bartender was friendly. The $ was better - I stayed 3 nights, and got a deal.

    2
    « JRG! »

    the hotel had me listed for a double booking and wouldn't allow me to keep my car as planned. I needed to cancel my booking and rebook while I was there. The manager had spoken to my wife earlier that day to confirm our reservations and did mention the double booking issues.

    5
    « Best Western Adams »

    The view is the best asset of this hotel, it lies on the Neponset River edge. Our room faced the river. We watched the tide go in and out throughout the day. It was a lovely view in the evening as we watched the sunset. The staff were very friendly,courteous and helpful. There is a Gazebo and tent area for functions as well as their meeting rooms. This would make a perfect bridal reception and honeymoon spothe. There us plenty of parking and shuttle service to Logan Airport.

    5
    « Super Clean and comfortable rooms »

    Cleanest room I have ever been in and I am very picky. Had king room with a view of the river. We had very nice weather so we had dinner outside at the hotel which was lovely. All four of us raved about the Haddock dinner and the clam chowder was the best any of us ever had. Nice pub atmosphere. Free breakfast was perfect to get us ready for our days into Boston. Used Train system which was about a 10 minute walk from hotel. Free airport shuttle service to and from airport went smooth. We called them upon arrival at airport and they arrived within 20 minutes. Only negative thing I can even think of was the showers were very low pressure. Otherwise it was a great hotel.

  • 2
    « Mixed thoughts on Adams Inn »

    We have stayed there before & was looking forward to our stay. Got in late from a family gathering at Fenway Park only to find out that the pillows were rock hard & there were no others to choose from- it's as if they were for decoration only. The A/C fluctuated so much that we had to leave the fan on all night & there was no speed choice & it was loud. Breakfast was a nightmare - the place was very busy, the food area very very small, people bumping each other just to get some toast, they got low on food, ran out of coffee (did make more)..just not an enjoyable way to start the day. The room was very clean, bathroom very small but for one night it was OK, toiletries very cheap, do have an expectation of more quality when one pays over 200.00 a night. It is a classic example of "tourist season" - lets rip them off. In addition, even with GPS, it can be a nightmare to find.

    2
    « Worst night of my vacation »

    This was one of the worst nights I've ever spent in a hotel, and I travel a lot - 4 different hotels in this week alone. My room was opposite the ice machine (which is normally set away from the rooms in other hotels) so I was kept awake, and reawakened, all night long by that noise, from people filling huge coolers at 1 in the morning, to the recurring processing of the icemaker. The noise of the refrigerator and the air conditioning in the room was deafening. The beds were hard, the bathroom small with virtually no counter space, and the toilet did not flush properly. We were stunned by the lack of proper lighting - including the use of harsh lightbulbs - and asked for and received another lamp so that we could at least see to read while sitting in the chair or on the bed. Meanwhile, we ate at the Adams Pub which is part of the hotel and had polite but completely inadequate service at dinner, and the food was both burned and raw on the same plate! The included breakfast buffet was messy and disorganized, with watery scrambled eggs, limp ersatz sausage, and toasters that took forever. We couldn't wait to leave this place and would never recommend it to anyone. It's fame is a view of the Neponset River, which gave a pretty sunset, and it's location near to Boston. I felt the price was too high ($210+) for all the discomforts.

    3
    « The Good, The Bad.... and the Ugly »

    We were here for almost 2 weeks, so had a wide range of experiences. The GOOD - Room: We had a king water view room. Beautiful view, gorgeous sunsets. Room was clean and has a refrigerator. No microwave, but there is one outside breakfast area that you can use, if needed. Location: About a half mile from the 'T' (not 1/4 mile, as someone stated). 15 to 20 minute walk (the closest station is closed on weekends, so have to walk a little further). Bar/Restaurant: Wonderful staff - excellent service. They have an outdoor seating area with a view of the river. Food was good. Locals also frequent - we met some interesting and extremely nice folks. Free breakfast - Good - eggs, meats, cereals, etc. Lots of choices, but pretty much the same thing every day. Hotel staff - Steve at the front desk is exceptional - stood out from the rest. Made our stay with his smile and great customer service. Got attitude from some of the rest of the staff (will cover that in the 'ugly' portion of the review). The BAD - Room: It took several minutes for the water in the shower to get hot first thing in the morning. They have water saving shower heads, so the water pressure was not as good as I like it (could not adjust it to my preference). Room could use some touch up paint and carpet needs a shampoo. Location: Not much right around the hotel - Domino's pizza and Dunkin Donuts, also Cathay Pacific restaurant, but that's about it. Hotel staff - When we had issues, we got different stories depending on who we talked to. Room keys only worked for about a day for the first week - we had to keep getting them re-keyed. Front desk told us to keep them away from credit cards, etc., so we did, but did not help. Steve later explained (again, his great service) that they had a new machine and everyone was having issues, not just us. He re-keyed them for us, and they worked fine after that. The UGLY:They kept authorizing our card for different amounts constantly. Adding and then dropping charges. To make a long story short, on the Friday before 4th of July weekend, they added charges that maxed out our card. No one would help and we got 4 different stories. In addition, we were told there was nothing they could do until the manager arrived at 9:30,and then, after WE called them 3 times, were told the manager would not be in until Tuesday. The assistant manager did tell us on Saturday that the charges were only authorizations (which would have saved time and stress if we had been told that to begin with) - she also raised her voice when I asked for clarification, which was not helpful considering the situation. When my husband spoke with Steve (he of the great service) he was genuinely upset and offered to upgrade us to a suite, but we only had 3 nights left at that point and would have had to pack everything up and move. At least he did something to try and make the situation better. The manager did try to call us several times, and when we finally did talk with here, we found out she WAS there on the 1st and she didn't understand why we were told she was not (and neither do I). She immediately took care of things and also comped us 1night. Great job, but the staff needs to take lessons in customer service from both the manager and Steve.

    2
    « Good Location. Clean room. Rude staff. »

    Stayed here one night on our way to Cape Cod. During check-in, the front desk lady raised her voice at a guest who was struggling with the hot water dispenser. He was a foreigner and probably not accustomed to how things work in the US. Room was clean over looking the river. Drink machine was broken but front desk guy said nothing he could do - I guess it was 10 PM. We were awaken at 5 AM from the noise of the ice machine. The walkway to the river-side pergola was scattered with dog poops. Paying $189 last minute booking, I expect much better.

    5
    « Comfortable stay on the water »

    The Adams Inn is a treasure, in Quincy, MA. They picked me up at 2 am from the airport, had a clean and comfy room by the river ready and cool for me when I arrived. The coffee is fresh brewed and always. The breakfast is fresh and tasty, something for everyone. I found the help especially pleasant and welcoming. Most of all, the location on the river was such a calm place to stay. They have a pub and patio that I enjoyed one evening while waiting for my family. They also have a gazebo on the water for events and they offer a cookout for the guests on Wednesdays at least in the summer. I will most definitely stay at the Adams Inn and look for other Best Western Inns in the future. For me it was just what I needed without all the trappings of a large, loud hotel.

    4
    « Best Western Adams Inn, Quincy, MA »

    Really convenient for travel to Boston. The train/railroad is literally a short walk. The staff was great. The view from the back of this hotel is beautiful. The bar, which sits in the back was great.

    1
    « NO shuttle available and rude staff »

    We booked a park, sleep, & fly package. The hotel itself was mediocre, with paint peeling in the room. The departure shuttle left 15 minutes late due the driver arriving late to work. Upon our return (6pm), we called for a shuttle and were told there was no shuttle today. When I informed them that we already paid for the shuttle service, I was told to take a taxi and they will reimburse us for the fare, but not the tip. When I asked why it should cost us more money since it was their error, the rep told me tipping was optional, so I should just not tip the driver. I advised him that we would of course tip and that we want to see a manager when we arrive, he said no problem. When we arrived ($50+ later), we were told there was no manager on duty. When we requested full reimbursement, we were told it was not their policy and that they may not even give us the fare back. Only after advising them that we would contact corporate and BBB, were we given our fare & tip. VERY disappointed. The on-site pub was nice and staff there was good. Front desk staff needs some retraining on customer care.

    4
    « Great Location »

    We would recommend this hotel for your stay. Though it is aging-it is kept up. Our particular room had a noisy A//C unit but worked fine. There is no pool at this hotel as indicated. If you are touring Boston it is ideally located. Great Wednesday party on the river.

    2
    « Hotel OK, but watch the billing to your credit card »

    First off, the staff in both the hotel and pub are excellent. Helpful and very friendly. No issues there. The rooms are ok. We have a king river view and it is very pretty. Our room could use some minor updating it needs painted there are spots on the carpet so it could probably use a shampoo. The hot water in the shower takes a while to come on and the water pressure isn't great. These are minor things though. My husband is happy that the bathroom has a fan. The pub has decent food and great service there's a lovely outside seating area with great views. Colorful locals also frequent the pub we met some very nice people. The walk to the T is about 20 minutes which is fine except when you come home from a long day and your feet hurt and it's 85 makes it seem a little long. Now for the big problem. If not for this issue I probably would have given the hotel 4 stars. If you stay here make sure that you call your bank and let them know that no charges can go through from the hotel without prior approval and them running your card. I have no idea what they think they are doing with their billing. They charged our credit card for the total amount of the room when we checked in. They backed that out and added two charges that total the room charge. Okay fine at this point. They just kept taking things out and putting more charges in until they had charged us almost double what our room is supposed to be. We are here for 2 weeks over the 4th of July so this is not a nominal amount Luckily I get a notification from my credit card company any time a charge is put through and the card is not present. It is 4th of July weekend and right now we have almost double our room charge on our card. When we went to the front desk we couldn't get any help because the manager wasn't here. We went on a brunch Cruise gave them our number and asked to have her call us. No one called my husband called them 3 times - the first time he was told she wasn't in yet the second time he was told she was busy with other things and the third time they said she wouldn't be in until Tuesday she was off for the holiday weekend. Best Western customer service was no help. They said they could send her an email and she would get it even though she wasn't at work. He said they have seven days to investigate. So, as I stated above if you decide to stay here make sure you get with your bank so they can't put anything through that isn't approved and the card isn't swiped. If they were to do this and put you over the limit on your card and it was the only card you had it could be a bad situation. We are fine but they pretty much ruined our vacation because I have been doing nothing but dealing with this for 2 days. I finally decided to just forget it I'll call the bank on Tuesday and take care of it with them. Unfortunately, our bank is also closed for the weekend.

    4
    « Convenient and Affordable »

    My first stay here, convenient to Boston and a lot less than hotels in downtown Boston. Rooms were clean and updated, but just not completely redone, parts of the update just not quality workmanship. But overall, with the restaurant Pub in the lobby and the friendly staff and being less expensive it overall is a good place to stay. I will definitely stay here again on my next trip to Boston area.

  • 4
    « Conviently loccated »

    The hotel has a good buffet style breakfast included. The pool was removed to make a patio. I would have rather had the pool. It was located within walking distance to the T (subway) and there were plenty of places to eat nearby. Be aware that there will be a $50.00 charge added to your bill for incidentals that will not be refunded until 3-5 days after you check out. This was the only hotel to do this on our 10 day trip.

    4
    « Meeting »

    The staff is very professional and courteous. I attended a business meeting. The meeting room was clean and very attractive. Food was very good and service was equally good. Chairs and tables were comfortable and new. The acoustics for a microphone were "A+".

    4
    « Overnight Stay in Boston Area »

    Overall we were happy with our stay. It is a nice hotel with a good view (on one side). The room was clean, but the bathroom needs work (toilet difficult to flush and water damage to walls/cupboard. The attached restaurant/lounge was fun with a good view of the water. Biggest complaint- very difficult to get to because of location.

    5
    « Quincy Adams »

    We always stay at this hotel when we travel. Its the BEST. Pleasant staff. Clean and comfortable rooms. Excellent choice of foods and always great food and service. Meet lots of other travelers and enjoy hearing their experiences. Its home away from home when we travel. The airport and pier shuttle service is timely and we always enjoy the expert and professional drivers.

    3
    « Great Quincy location, subway about 1/4 mile away! »

    Definitely a no-frills kind of motel, but clean and location is great for exploring Boston, Quincy, Plymouth & Cape Cod. Front desk person was very helpful with local restaurants & dinner was great at the Chinese place around the corner.

    3
    « Clean and comfortable no-frills accomodation »

    Stayed for two nights and generally satisfied. Staff from the front desk to the pub were attentive and helpful. Our suite was a generous size, with a small living area seperated from the bedroom area by a 1/3 height wall and featured a comfortable couch and a coffee table along with dressing unit. Bathroom was large and clean, with a multi-headed shower which was a nice touch. Basic toiletries are provided. Two things to note: 1. Our room faced east, so in addition to the lovely view of the parking lot and bridge the morning sun easily overpowered the closed curtains, meaning that you're up when the sun is. 2. Although generally the room was quiet, it was not quiet enough to drown out the yobs in the next room screaming at each other at 2am. A call to the front desk sorted that out fairly quickly, although there were a lot of yobs so it was a moving target. Adding to the fun is the racket when the air conditioner fires up, very distracting. If you're on the second floor you may also experience an early-morning rythmic throbbing which I assume is the industrial clothes washer or dryer. An on-site pub offers a large patio with both standard tables as well as a few couches, perfect for lounging in with a cold beer watching the airliners passing by on final approach to Logan. Food selection is standard pub grub, with some local twists such as a crispy fried shrimp club sammich, which was very tasty. Regular club sandwich featured turkey slices instead of whole bird which was disappointing. Hamburger was also reported to be tasty. A free shuttle to the aiport is availabe, recommend reserving to ensure a seat and be sure to leave plenty of time to get to the airport, as Boston traffic was designed by the devil himself.

    4
    « Great Quincy Location- Everything you need is here »

    This hotel is located about 1/2 mile from the red line and MT station. If you prefer you can park at the station all day for $5 and avoid the hassle and expense of Boston parking. We took the train to downtown the first day and walked t heDowntown Crossing Area. Likewise the other sections of Boston the other days. You can get anywhere from here with just a few blocks of walking. The room was clean and nicely decorated. The bed was very comfortable. The on site pub ( Adams Pub) was very convenient.

    3
    « Adams Inn - Never Again »

    Checked into Adams Inn in Qunicy, MA. The desk staff was good, the cleaning staff was good. The restaurant food was mediocre bar food taken up a slight notch to include some seafood. Not enough servers - they need to, at the very least, double the number of servers. And it wasn't because the servers were lax - they just had w-a-a-y too many table to wait on. The business office was 1 computer with printer on a shelf just off the main lobby. We got to our room and noticed light was coming through the door. (See pictures) When we got inside the room, we saw how bad their security was. (See more pictures) It looked like the room had been broken into at one point and they never really fixed the secondary safety lock. Only 3 floors in the place and you have to wait a few minutes for hot water to come to the room - inexcusable. The free breakfast was also alright, but they served powdered eggs. Since there is limited space to eat in, it was difficult to find an empty table to eat at. 3 tables were being tied up for over an hour with people just talking. The management should put a time limit on the stay at the tables or, at least, say you cannot just sit there if you are not eating. Another table was being occupied by people just talking and finished with their meal. Oh, and also, no ice machines except for somewhere in the lobby. A pool was shown on their floor plan in the room, but that was covered up last year and does not exist anymore. The Gazebo shown on their website was off limits because that space was rented out every night we were there (all 4 nites). The view over the Neponset River was nice. All that being said, this is still the worst Best Western I have ever been in. Would I go back there again? Only in a dire, dire emergency - maybe.

    4
    « Beautiful view and Convenient »

    We stayed for 3 nights in June 2016 at this hotel. We had a pleasant stay. We had a beautiful view of the water from our room. The room itself was clean and decent. The one thing that I thought strange was that there was no microwave in our room but there was a refrigerator. The staff were very pleasant and helpful. I believe the gentleman that helped us was named Stephen. Additionally there was a large selection provided for the breakfasts in the morning. The hotel is very convenient location for those wishing to travel to Boston. It is within walking distance to the train (T). Additionally though the hotel has a restaurant there are a few other restaurants within walking distance. There is a Dunkin' Donuts, Panera Bread and Applebee's in walking distance. The hotel does not have a pool unfortunately but they do have a lovely deck and gazebo. We would stay here again.

    5
    « Fantastic Facility »

    My recent stay at this hotel was one of the best experiences I have had on my road trips in a very long time. Professional staff, great rooms and delicious food and drink. A traveler can't ask for anything more !

  • 4
    « Good points overcome the few lows. »

    Stayed here for one night. Excellent service in bar / restaurant and at breakfast especially a lady called Elsa I believe. Free shuttle to airport a big plus and a friendly driver from Albania was most helpful. Hotel itself especially the rooms are well worn. Duck tape in areas and an exposed metal fitting on floor ( not sure what it was) in our room. Rooms need a good refresh but overall I would stay here again.

    4
    « Awesome view! Great staff! Clean rooms! »

    Here's what you should know: -super friendly front staff Stephen and Chris helped us with everything from directions to hotel amenities - - rooms were super clean (I'm a bit OCD in this category) - make sure you don't use walk unit for a/c (I didn't know this) use the new wall temp -there is NO POOL - the food wasn't that great but the service was OUTSTANDING!!!! -Chris the waiter was soooooo friendly and punctual -the view from the restaurant is breathtaking and the sunset is to dream for!

    3
    « Decent, Reasonably Priced, and Not Far From Subway to City »

    This was an average hotel. Nothing spectacular bit the rooms were decent, clean, and well maintained. Boston can be such an expensive city that this was a reasonable choice at less than half the price of inner city hotels. Yes, you aren't far from the red line subway that takes you into downtown Boston, so a car rental isn't necessary. Know though that the subway is not as close as some make it out to be. It seems close to a mile away and a sort of sketchy walk through town. The free airport shuttle was a real nice benefit. Our driver, an older man with a native Boston dialect was extremely helpful in telling us about spots in the city we shouldn't miss. He earned a generous tip for his courtesy and info. Although a "free" shuttle, please don't lea e your manners at home and tip these folks. Boston traffic is a nightmare and our driver anyhow, took it with a grain of salt.

    4
    « Cozy and quaint »

    I love this hotel, but I know it wouldn't be for everybody. The rooms reminded me of something that might be close to the ocean. I had a wonderful view of the river that was directly outside of my room. Literally, my One wall was all window, next to the rocks, next to the walking path, and the river. I ate dinner on the outside deck and enjoyed an adult beverage. I usually enjoy room service, but I found myself being grateful for the fact that they did not have room service and I was forced to spend time in the beautiful Massachusetts summer breeze by the river. Staff was great. Food was reasonably priced and good. And I was happy to not be in the chain hotel that had 18 stories. Quaint and cozy is the perfect description.

    3
    « Great location, average place »

    Located on the Naponset Basin and on a green way, very scenic and accessible to the running/walking trails. Not far from the public transit system and an easy commute into Boston. Breakfast was good, had a variety of hot and cold food choices and included in price of stay. Restaurant food was average and service slow. Rooms were very clean but not well maintained (cracks in sink, chipped paint on walls, musty smell). Bed comfort was poor. Biggest gripe was the excessive noise from other guests late in the evening and early in the morning. However, the front desk acted quickly to stop it when the complaint was made each time. Definitely would not stay on the first floor again, but would try the same place if the room was on the third floor and riverside. Pick up from and drop-off to airport was convenient and timely.

    3
    « Good hotel to stay on budget »

    Nice place, clean rooms with renovated bathrooms. The staff is very friendly. Coffee available all day. One thing, THERE IS NO POOL. They put cement and brickpavers on top. Dont trust the old pictures or google, there is no pool. The breakfast is good and filling. WIFI is good. Good TV channel selection on LCD modern TV. They have a laundry area which is great if you run out of clean cloths. Fridge in room. No safe box in room. The restaurant on site is a plus if you are too tired to go out to eat. A/C unit is a bit noisy. They had weddings the two weekends we were there, so it could get loud. Drive distance to Boston is short, but traffic is a nightmare. There is traffic 24/7 in Boston.Will stay again if I have to.

    3
    « Pros and Cons »

    We booked the Best Western Adams Inn Quincy as the weekend we were in Boston the downtown hotels were particularly expensive. Pros ? A 10 minute safe walk from the T North Quincy red line (Braintree train) ? Good price and waterside location ? Generally friendly staff with a particularly helpful manager Valerza ? Allocated room 215 waterside twin room of single (full) beds. Newly decorated and aesthetically pleasing. Beds not suitable for 2 people to sleep comfortably in. ? Good breakfast options served Cons Completely random shuttle service which we waited for at Logan for 1 and a half hours. Traffic issues undoubted but not practical as a method to get places at all. On the Sunday at check out the same shuttle was promised at 7.30am to take us to South Station at 8.00 am Subsequently we learned at 8.15am that the shuttle did not cover South Station when the driver still had not showed. Patently for this hotel do NOT rely on the shuttle. Arrangements were finally made to get us to South Station last minute however the level of miscommunication had it not been so incredibly stressful would have been funny. Repeatedly told that the shuttle would leave at 8.00am even when it was 8.15am. Anyway as I say don't rely on the advertised shuttle. It's just not worth it. Room 106 and 108 On arrival at the hotel 3 hours after collecting our bags at Logan (shuttle and traffic issues) on the Thursday we were allocated first 106 and then 108. Both rooms very small facing the maintenance shed 106 smelling musty and 108 overly of fabreze to disguise? My wife and I stated these rooms were not acceptable and the really friendly manager relocated us to 215 but not until the following night of a 3 night stay. Staff Incompetence Best Western needs to be aware they have an extremely competent and nice manager and some good staff. However due to the repeated conflicting information given the results are stress, time wasted, and missed connections Room Keys Always get them reprogrammed when passing reception. 3 times we made it to our room for them not work. Recommendations ? Book an UBER or a taxi unless the shuttle is literally "leaving" ? Take the T to North Quincy ? Request waterside rooms ? Try and stay in Boston if your budget can stand it.

    4
    « Nice location and overall decent »

    The restaurant at the property is hotel's best part. They have nice food and super friendly staff! Overall hotel is quite decent. It could do better in terms of hallways. Also, bit on the expensive side for the value you get.

    5
    « Great hotel! »

    All the front desk staff was super friendly, helpful, and professional. There is a good selection for breakfast (make yourself waffles and pancakes, scrambled eggs, sausage, bacon, hot and cold cereals, toast, bagels, yogurt, fruit, etc..., but the menu does not change up. Also, nice perk is that you have access 24/7 to coffee, tea, hot chocolate, and instant oatmeal. Rooms have frig, but no microwave. Adam's Pub is great. The walk to the subway is easy, and no more than 10 minutes walk. The hotel is a stop for excursions so that helps too. Only cons were water pressure in shower is low, and housekeeping staff not the best. Our room was reserved for 3 people, and accept for the day we checked in, we kept being shorted a set of towels. The front desk was always quick to have a set brought upstairs. We even kept the towels hung one day to help with water conservation, and they still took them down and gave us only 2 sets. One morning I left a note to leave us 3 sets, but only still received two! I would definitely stay again!

    1
    « Beware of extra credit card charges. »

    A few days after leaving the hotel I see that I was charged a 150.00 fee for smoking in the room when no one did. I assume they saw a pack of cigarettes in the trash and think they can use this to fraudulently make additional profit. The hotel is refusing to refund this money and it looks like a lawsuit will be my only remedy. If you stay here I suggest you make them do a walk through before you leave to avoid this situation. Beware!!!!

  • 3
    « weekend in boston »

    due to different functions going on there a good many guests that had to much to drink and were problem causing to such a degree that three police officers were called to arrest the people but not before they woke us and banged on our door curing and calling names

    5
    « The Best Hands Down »

    Love this hotel, the staff is what makes it Great! They couldnt have been more accomadating to my family and our needs. Valeria and her staff took such good care of us during a family emergency I feel like we are family now.

    5
    « GOOD LOCATION TO SITE SEE IN BOSTON »

    I use it for the Park and Fly when I go to the airport(Logan). They make getting to and from the airport as simple as possible. They always do a top job. The only problem is finding it the first time but it's worth the search.

    2
    « Unclean »

    I had a horrible stay at the Best Western. The first morning we found a dead mouse in our room. The staff moved us to a new room which had an adjoining door to the next room - we were able to hear every sound that our neighbors made. Would not stay here again.

    5
    « Best service »

    Enjoy my stay good people, good customer service. Breakfast was amazing, eggs, bacon, sasuage, biscuits, gravy, waffles, pasteries, cereal, fruit, juice/coffee, very plentiful and good, Night person was amazing.

    3
    « Just okay, walls paper thin »

    We stayed here for 2 nights for a Harvard graduation. The first night, our next door neighbors' alarm went off at 3:15 am, and they hustled about for 45 minutes before departing. The second night it was chatter and the noise of the tv in the evening that we found disruptive. These noises were clearly heard in our room. So we had disturbed sleep on both nights. Breakfast was mediocre, very crowded room. We left early on the second morning so missed breakfast. Check-in staff were efficient but not friendly or welcoming. We did get AAA discount but even with that, the cost of $200+ per night was more than our stay was worth.

    5
    « Nice place »

    I have a friend who stays here with the park and fly option; she recommended the Adams Inn pretty highly, so I thought we'd try it, since we had an early morning doctor's appointment, filling a sudden cancellation, and we live on the Cape. We made a same day reservation through Expedia, but when we got to Adams, there was no record. The counter person, Chris, called Expedia, there was also no record. Chris was very patient, I talked to Expedia, which I will never use again, by the way, and finally gave up. Chris indicated we could get a room for the same price, and because of our hassles with Expedia, he upgraded our room. Very sweet. The room was clean and comfortable, bed was also comfy. The breakfast was quite good with selections of hot and cold foods. The lady who tended the breakfast area was very efficient, very nice. We would definitely stay here again. We have many medical appointments in Boston, and a stay in Quincy puts us an easy distance from the hospitals. Thank you, Chris!

    4
    « not a bad deal »

    was visting schools in the Boston area with my son. Pros: good price free parking! GREAT breakfast (pancake machine!) nice views of water fridge in room walking distance (about 15 min) to T station (red line) quick response to maintenance issue in room places to eat in walking distance cons: I thought there would be a shuttle bus to T station but it was only to the airport. One day is poured so we had to drive the 5 min to the T and pay to park ($5). not a big thing, but a shuttle would have been nice Bathroom was eh... sink area to small to keep tolietries Overall if it had the shuttle- would give it a 5/5

    1
    « My family traveling with an 8 day old baby to see his great grandparents for the first time »

    I would not recommend the Adams inn to any one, for what they put my family through this evening, they had a baby 8 days old and had to sit in the lobby for almost 2 hrs we reserved a room in advance and explained it was for a young couple with an infant, well because of some mix up on their end they were subjected to this inconvenience ,they tried to explain to the female employee , and her reply was and so what do you want me to do very sarcastic, and and they were shocked at the treatment they got from her, they decided to leave and were able to book a room @ the Marriot in braintree, wher they could finally take care of the needs of their 8 day old baby, and settle in for the night,, to top it all off they still charged us for the room, because they require a 24 hr notice for cancellations, but they were in the lobby trying to check in for almost 2 hrs,, and charged the 279 dollars regardless of the errors , and no apology , no refund, they will never go there , we would never go there and would not recommend them to anyone , bad experience all around . they managed to ruin what was supposed to be a beautiful day . The Adams Inn in Quincy need to learn how to treat their patrons.

    5
    « Great Staff and Value. »

    The staff was really helpful. we enjoy the park and fly option. we find this to be an exceptional value for the Boston area. the hotel is convenient to the Train, which was helpful to visit Boston. the check in and check out process was fast and accurate. Great Job ! Hotel Adams.

  • 4
    « Newly redecorated rooms that are clean, comfortable and attractive. »

    Spent the night here to catch the early-morning shuttle to Logan Airport. The 3rd floor room had a great view of the water, was newly redecorated and had a very comfortable bed. Nice amenities in the bathroom.

    3
    « Not particularly good value »

    The deal breaker for us was the very noisy air conditioner which rattled on and off all night. Very disruptive and in warmer weather probably on most of the day and night. There are good things to say if that doesn't put you off... Free breakfast, 20 mins walk to the nearest T station, about 20 mins on the train to Boston centre. Plenty of parking at hotel. Free shuttle to airport but does not operate after 4pm. If you like a firm mattress that's what you'll find at this hotel. All Boston hotels seem expensive but we didn't feel this offered particularly good value given how much it cost.

    3
    « Adams Inn Quincey »

    Hotel needs to be updated as a whole. Rooms, carpet was dirty and had an odor. The beds were not comfortable. Showers had minimal water pressure. AC was not cooling properly. Mites or no see them fleas were in my room, The carpet in the entire hotel was in bad shape.

    3
    « Older hotel with poor shuttle service to port »

    Older hotel we used for 1 night stay and shuttle to cruise port with 1 week parking while on cruise. Room was okay for 1 night, large as hotel rooms go, but older. Shuttle service to cruise port was good, but upon return had to wait over an hour for shuttle after we called. When I called, I was told it would be 20 minutes, that turned into over an hour. Never will use them again. Over all the shuttle service gets a very poor rating.

    5
    « Rest In Peace »

    My stay at Adam Inn was a pleasant one. The shuttle van from the Airport was timely as well as my return. Everything that I needed was all in one place. The easy access to the WI-FI in the lobby as well as the room helped stay current on my emails and other computer activity.

    3
    « Tiny rooms, grumpy clerks »

    Upon check in we were "greeted" by a soft spoken disgruntled night clerk who clearly despised his job. Barely audible, when asked "pardon?" his eyes widened as he looked up repeating himself in an unnecessarily loud tone, while gruffly shoving a piece of paper in my direction. Not what I want to deal with at 1:30am after a 5.5 hour car ride. The room was painfully tiny with a window overlooking a brick faced exterior hallway (service entrance?) and trashcan. There was no tub and the decor and lighting were drab. As my fiance described it, it resembled a swanky prison cell if there was such a thing but the room served its purpose. The bed was adequate and the shower (albeit a stall set up) worked. The continental breakfast was pleasant enough with a buffet style selection of juices from concentrate, coffee, cereal, bananas, sausage patties, stiff french toast sticks, eggs (hardboiled, omelet with cheese wiz (???) and scrambled), bagels, danishes and a fresh self serve waffle station with decent seating. Overview: Eh, you get what you pay for. If you're okay with a budget place to lay your head for a night or two, it's worth it I suppose.

    1
    « Worst stay!!! »

    I decided to go with this hotel for my boyfriend's birthday since it was his birthday and it's on the water however that was the worst choice ever! First i was placed on the first floor in room 111 near the lobby. I checked in around 1:30am and went back to ask the night auditor for a higher floor and he told me just come back in the morning as if he wanted to get rid of me. He did not even ask me why I wanted a higher floor. When i went inside it was the worst room ever! Things were broken and dirty. the beds were really uncomfortable. i was supposed to stay for 2 days but i checked out the next morning. I asked for a manager at check out and they told me the manager was not available at that time. the lady at the front desk did not even ask me why i wanted to check out a day earlier. As an employee of best western myself I was very disappointed!!!! I will never stay here again when i come to Boston.

    5
    « Best hotel stay and wonderful restaurant »

    The beds are so comfortable and the room was so very clean and comfortable! Kimberly who checked us in was so very professional and personable! I had swordfish for dinner and my husband has steak tips which were delicious! The shuttle to the airport is very good as well. Make sure to make reservation in advance. Stay here for a great night sleep and great food!

    2
    « Poor value for the money »

    The quality and amenities in the room were poor, particularly the noise from the heating system and when the light is turned on in the bathroom. It was what I would expect at a discount motel room. The quality of the breakfast was also poor. However, the service was excellent.

    3
    « Decent hotel, rubbish breakfasts »

    This is a very late review, I stayed in the Adams for six days over the New Year period, we went to America for a wedding, I found the staff on the whole were lovely, granted the older gentleman in reception was polite, but definitely not pleasant, but the rest of the staff more than made up for him. I found the room was quite large, very clean and well maintained, with a comfortable bed and plenty pillows and covers, and I appreciated the free tea and coffee area available in foyer. The bar is comfortable, and the staff are really friendly, and the barfood was great (quick service, lovely food), however the breakfasts weren't up to much, we tended to just get cereal and forgo any hot food available as it tended to be tasteless, however the bar food was so nice we ate there three nights out of the six we stayed. All in all, if we go back to Boston again, I would stay in the adams, and would recommend it to my friends.

  • 4
    « Thank You »

    This hotel is great for what my price point I was looking for. The room had a nice view and the restaurant/pub downstairs was very convenient.My tuna melt and waffle fries were yummy!. The entire hotel staff was very friendly and helpful. The train station is less than 5 minutes away which was beneficial to me. **I received a phone call that I had forgotten an item in my room the day I checked out . It turned out to be one of my wallets. I was so thankful for Maria and the team for getting it back to me**

    4
    « better than boston hotels »

    Free transport to and from airport and parking is free, what else matters, clean friendly, good food and drink, free breakfast, lots of goodies, you cannot park your car for what they charge for a good room.

    4
    « Good place for park & fly from Logan »

    The service we experienced here could have been better, but it was still a decent place to stay. We would recommend it to friends who needed a place to stay and leave their car when flying from Logan Airport. Also, the chicken salad sandwich in the pub was excellent!

    4
    « Great Location »

    Why stay in central Boston when you are only 4 stops away on the T train and much cheaper here? The hotel is clean and the people are very friendly, Breakfast is great if all items are available, you do sometimes have to wait for replenishments which can be a pain but the selection and standard is good. Excellent Chinese within a few mins walk would recommend this hotel, and stay here again! We did have a minor problem with being charged for the room when we had a prepaid voucher however this was sorted very quickly.

    4
    « Great Stay »

    In town on business and this place was a great stay that helped make it feel like a mini vacation! Great room had all the space and services I needed. Staff was friendly and helpful. The complimentary breakfast service was very nice and a great way to start each day! The view from the room and out on deck was amazing, especially at sunset! The food and drink at dinner were also very good and made it convenient for nights that I wanted to stay in. Look forward to my next trip to Quincy and staying at Adams Inn!

    1
    « this is with out a doubt the worst hotel in the country »

    we have used this hotel for many years and it was formally owned by a family. The previous family ownership took great pride in providing a quality property and a good nights rest the hotel has changed hands and is now managed by GIRI hotels. Giri hotel management is hands off, just in it for the money and cares nothing about your safety and or comfort not only have we been exposed to loud and uncontrolled people in rooms next to ours, there is No security at all. The hotel rooms are ice cold, imagine the heat not going above 66 on a -5 degree day. we were also exposed,frightened and threatened by the ride on their shuttle to the extent when we checked in we immediately felt scared and left the hotel at 1 in the morning we called Best Western corporate who listened but took no action. I am sure Best Western is in it for the money and does nothing to enforce standard to it's franchise operators If you find your self in a GIRI managed and owner property DO NOT STAY THERE you will experience a management company with nothing but $$$$ signs tacked on your back and could care less about the experience,safety and condition of the hotel In case you are wondering I have been in the hotel business for 40 years and this hotel and GIRI are the worst example of a hotel management company I have ever experienced STAY AWAY

    5
    « Convenient; clean; great service! »

    Great location close to Boston. So convenient for to and from Logan. Their shuttle takes you right to your gate and picks you up when you get back. 14 days of leaving your car parked at that location is included in your park and fly price.

    1
    « Not worth the money »

    This location cannot be recommended. Noise was a problem the first morning. Was woken from sleep by the cleaning staff before 7am. Was told I could be moved, but no other waterview rooms available. Next night was woken by a drunken patron arguing with roommates. location fine, walk to T stop but front desk should mention that the taxi stand is not located where you arrive. (after dark, a bit concerning)

    5
    « Great Stay, Good People »

    The breakfast was great! The staff at breakfast were very warm and friendly. The folks at the front desk were also very helpful an friendly. This internet was very reliable (I worked a bit after the day was over), lots of outlets in the room, cable, view of the water, a fridge and coffee maker. All in all a great stay!

    5
    « Great location »

    If I need to return to Quincy I will definitely stay here! The hotel was very clean, comfortable beds and located where i needed to be. It was very convenient to have the restaurant right there. A great place at a reasonable rate.

  • 4
    « Nice Stay »

    Clean, convenient and cost effective, I'd book it again when I'm in town. The bar/restaurant attached was excellent. Try the Prime Rib. Well worth it the trip just for that. Nice outside space to enjoy a cool breeze.

    3
    « Only just adequate »

    Quick overnight before a nearby business meeting. The staff is very helpful, the rooms are clean, there's good free wi-fi, but amenities are average, at best, even for a budget hotel. My non smoking room smelled from cigarette smoke. The heat was noisy and insufficient on a cold night. Cable TV didn't even carry all the news stations. There was only one package of coffee for the coffee maker. There is a decent enough pub if you're too tired to go out. They serve some breakfast. They mean well, they just need to step it up a bit.

    5
    « Clean & Comfortable »

    The room was pleasantly furnished. The bed was comfortable, affording a good night's sleep. Breakfast was good. Service was good and thorough. Staff go out of their way to be helpful. The location by the river affords pleasant views. All in all, a good place to stay when visiting the Boston area (short walk to the subway).

    5
    « Grea Place to stay »

    I loved staying at this hotel, the service was great. I had a little issue with the shower but they came right up and resolved it for me. The staff was very attentive and the buffet in the morning was awesome, very delicious. I travel to Boston frequently and will surely stay here again.., it was very convenient.

    3
    « Late night check in »

    I had a terrible experience with the night desk clerk. I had a last minute late night (2am) check in. The clerk made a big deal that I hadn't made the reservation thru the hotel chain but thru hotels.com. He complained that the reservation would take extra time to come through and was overall very negative and unpleasant and unhelpful with resolving the problem. Overall, the hotel accommodations were nice and pleasant enough. The room was spacious, clean and comfortable.

    5
    « Great park and fly! »

    We recently stayed here before flying out of Logan for vacation. It was a great place to stay for a night, with parking for up to 2 weeks. They shuttled us to and from the airport. The room was spacious and quiet. We would stay here again.

    5
    « Best Western Adams »

    Excellent hotel! Always stay here when in Quincy and Boston! Love the service and quality and never disappointed! Very reasonably priced, great food, wonderful employees! Will not stay at another hotel!

    3
    « Decent place to stay but terrible shuttle service »

    We have stayed here several times and always have had to wait for the shuttle to pick us up from the airport. I understand Boston traffic and have always allowed for it but there is no reason to have to wait an hour to be picked up at 6:30 am on a Saturday when you are less than a 15 minute drive away and there is NO traffic. They even ask what time your flight is coming in. But apparently do nothing with the information. So if you are planning on using their shuttle service for airport pickup plan on waiting a minimum of an hour no matter what day or time it is.

    2
    « Awful Customer Service »

    The evening of 2/26 my husband and I checked into the Adams Inn in Quincy, MA excited for our vacation the next morning. The man at the front desk was rude, ornery, and short with us. But we brushed it off and went to our room. There must have been some kind of function happening as it was extremely loud and there were drunk people everywhere. The next morning we were scheduled for the 4am shuttle.Our room was next to the lobby and we strolled in about 3:58...my husband had just been out to the truck and said the shuttle was just getting there. When we looked outside, there was no shuttle. Assuming it pulled further up, we went outside and didn't see it anywhere. When we went to the front desk we had to stand and wait for the man to come out. I politely asked if the shuttle had left and he responded "yes, probably." And then added "I'm not the shuttle driver, I'm just back here running reports." When I asked if it was common for the shuttle to leave without all the people that are on their list he said "the shuttle operates like humans, they don't wait 1 minute for anyone." And then he proceeded to show me his cell phone which read 4:02am to prove that we were all on the same page. With a 6:00 am international flight out of Logan we couldn't afford to wait for the 5am shuttle so he called us a cab, which took over 30 minutes to get to the hotel when the man at the desk quoted us 4-6 minutes and would cost $30-$45!!My husband and I paid $200 for the night for the free shuttle service and the park and fly service. The only reason we chose this particular hotel is because they had the 4am shuttle option when most hotel shuttles started later than that. We were offered no additional services or compensation, only a phone call to a cab service. We will never stay here again!!! Not impressed at all by the "customer service" here!!!

    5
    « Beautiful riverfront location »

    The Adam's Inn was a very pleasant surprise. Although as a Best Western I expected it to be clean, and well kept, the location, décor, quality of furnishings was top notch. The historic theme was perfect for it's location in Quincy, MA and the quiet near elegance was very satisfying

  • 5
    « Excellent Park and Fly option »

    We stayed at the end of our trip with the Park and Fly option - Excellent service, comfortable rooms, good price. Very good varied choice breakfast included. We have stayed at this hotel before and would stay again in the future.

    4
    « Good Value, clean, great location. »

    Stayed here around 8 years ago - maybe more - then had to utilize dog friendly venues. Sadly, no dog now but it meant we could revisit this establishment. It it very good. Rooms and bathroom very clean and nicely decorated, not in the least tired. Staff friendly and helpful. Breakfast hot and plentiful-make your own pancakes, also eggs, sausage, potatoes, French toast, bagels, yogurt and tubs of fruit. Only downside? Make sure you ask for a room on the top floor as I am sure the guests above us were tap dancing in timberland boots! Free parking and a free shuttle to and from the airport are an absolute bonus. Will stay again....and again.

    5
    « A One night stay »

    The hotel staff were very friendly and helpful. The hotel is located on the water and the view is spectacular. The location is good but hard to get to off the main road, but if you pay attention they do have posted directional signs to the property.

    4
    « Good place to stay, park and ride to Logan! »

    I stayed here with friends from Cape Cod. We were spending the night (including dinner in their restaurant) and taking their shuttle to Logan at 3:00am for a 5:00am flight to Los Cabos, MEX! The room was clean, comfortable and dinner the night before satisfying, The ride to the airport without a hitch. I enjoyed my flight and stay in Los Cabos with my friends. I returned to Logan a week later. Called for my ride. They arrived in 20 minutes, picked me up (12:30am), and I spent the night at the Adams Inn. Again, comfortable, clean and a good breakfast provided the next morning. I have recommended this hotel and their services to friends who are flying out of Logan.

    5
    « Convenient; clean; great service! »

    This motel is perfect for those of us who fly our of Logan airport in Boston. They offer a park & fly that allows you to have a great nights rest before your flight & to park your car at site for up to 14 days without any additional charges. The shuttle to and from the airport is convenient and runs smoothly. Lets you off right at your terminal which makes the start of your vacation go that much smoother. They come to pick you up and this process takes about a half hour or so; drop you right at your car!

    4
    « Affordable and Friendly »

    The staff at this hotel were all very pleasant and helpful. The room was clean and comfortable. Even the food at the pub was very good, and the breakfast buffet was great. Would stay here again on my next trip to Boston.

    5
    « Clean newly renovated. Great place!!! »

    Always a nice place to stay. Staff is always kind with an easy and fast check in. We particularly like this motel as it is newly renovated and offers the park and fly for our trips from Cape Cod. Food is awesome along with the waitresses. We stay at Best Westerns even on our travels but none can compare to this one in Quincy. I highly recommend this to a couple or family.

    5
    « Room with a view. »

    Friendly, helpful staff. Spacious double room with river view! The room had two very comfortable beds, clean fully stocked bathroom, and a good sized refrigerator, coffee maker, an iron and ironing board in a good sized closet. The room was spacious with plenty of room between and at the end of the beds. The complimentary breakfast was excellent. A microwave oven would have been a great addition for the late night reheating of the Chinese food or pizza and should be considered. Finding the place in the one way streets and maze of concrete was a challenge for man and machine!! Great value and highly recommended.

    5
    « Best Western Adams Inn »

    The Best Western Adams Inn is located on a quiet river setting. It takes about 7 minutes to walk to the subway station. Five stops later you are at the downtown crossing stop. The breakfast provided is substantial and provides a great start to the day. We stayed here in July and didn't consider anywhere else this trip. We'll be back.

    2
    « Stay Away If You Need A Ride To The Airport »

    We signed up for the Park and Fly which we have used before for trips. The room was fine, the dinner only okay. When we returned we waited an hour for the shuttle even though we had provided our flight arrival beforehand and called again from the airport when we arrived on time. We were told we had arrived at a "shift change" and the manager could not reach the van driver on his cell. The price of the package has risen and the quality of service has seriously declined.

  • 2
    « Poor Pick up »

    We arranged an airport pick up well ahead of time with specific details on our flight. We were waiting at the time specified. We waited for over an hour and were told we had arrived during a "shift change." The manager could not initially reach the van driver as "he is not answering his cell phone." This caused us to miss an important meeting. We have stayed here several times over the years. The price has gone up and the quality of service declined.

    3
    « Nice but Mice »

    The hotel room is located at convenient location, nice and cozy, and the amenities are good too. I booked a room facing the water, the view is great. However, when I saw a mice running around my snack bag and make noise, my mood was gone. I felt really sorry for this.

    1
    « Awful »

    Will never stay again! We were her on the 17th and again on the 25th. The 17th we ate dinner here at the Adams Pub and the food was the equivalent of cafeteria food. The following morning we awoke to the guy in the room next to us coughing up a storm at 4 am! The walls are paper thin! The morning of the 26th we awoke to dogs barking uncontrollably at 7 am! Apparently there is a dog kennel right next door. And as if this wasn't enough both times the remote for the tv didn't work. No thanks we will be going elsewhere next time we travel out of Boston!

    4
    « Hard to find »

    The hotel was a great bargain for the price, once you arrive. It was hard to get to due to traffic patterns and limits on the size of directional signs allowed by Boston regulations. Worth the trouble though. Also close to public transportation (subway): .7 of a mile.

    3
    « A good stay in Best Western Hotel, Quincy »

    Overall te hotel is good. Pricewise probably not, but the place itself was expensive. The staffs are good, I would say there was monotony in the breakfast menu and it's not a great menu. More like so so kind of. But repeatation of the menu is somehow not desirable.

    4
    « Acceptable »

    I was here for 2 days in mid-December 2015 to meet a friend. I chose it for the free wi-fi, free breakfast, free parking (for my friend), proximity to my friend and bathtub. Unfortunately, the bathtub was extremely narrow, making me uncomfortable enough to even try it. While there's absolutely nothing in the immediate vicinity other than a Dunken Donuts, Dominos Pizza and a chinese restaurant (car DEFINITELY needed here), it was quiet, the staff was extremely pleasant and the breakfast buffet had a nice selection (but should add some fresh fruit like apples, bananas, etc.). For a change I slept pretty well as their mattress was firm (my preference), but I found their pillows just a little too thick for my taste. But there were a lot of pillows, if that's what you like.

    4
    « Niece's Wedding »

    The whole family stayed at least one night, I stayed 2, for the wedding. They were very accommodating to her, supplying a room for the bridal party to prepare for the wedding and a great room for the after wedding breakfast. My room was clean, the bed was very comfortable, it was quiet. I had a great view from the window, especially at night. Any problems were handled immediately. It's awkward to find the location but worth it in the end.

    4
    « Park and Fly Program is the Way to Go! »

    Adams Inn is the way to go for those needing to fly out early or arriving in late. Park and Fly program is a handy tool for secure way to stay for a reasonable price for an adequate, clean, friendly Inn.

    5
    « Great value »

    The price was great, the room clean and odor free. Being close to all types of services and roads was helpful. Would stay there again. Although we didn't use the restaurant it seemed very nice and we did check out the function rooms which seemed spacious. The outdoor gazebo would be a wonderful place to hold wedding reception. Views from there over the bay were wonderful.

    5
    « Exceptional staff and property »

    I would definitely recommend my friends here. it is close to everywhere and also close to the trains to get to everywhere. the staff all go above and beyond , they want to know how your stay is and if you are o.k at all times. I feel at home here.

  • 4
    « Nice Enough »

    I chose this hotel because of it's proximity to a friend I made a special visit to, free WiFi, free breakfast and bathtub. Altho the tub being so narrow I didn't feel comfortable using it. However, without a car, there is absolutely nothing in the immediate vicinity other than a Dunken Donuts and Dominos.

    4
    « Super place for the price and proximity to airport »

    We stayed here at the beginning and end of our road trip holiday. The free airport shuttle being a godsend! Staff are friendly enough and we even got an upgrade on our second stay. The hotel is noisy, there is no way you can ignore it, the walls and are very thin and the doors heavy and loud. It was difficult to sleep but the rooms were spotless and comfortable. Both times we had views of the car park which wasn't particularity inspiring, I would imagine river views are lovely. Breakfast was a bit of a disappointment though there was cereal, make your own pancakes and waffles machines, some hot food and muffins. Weird that everything was on paper plates/bowls. Loved the pub and the pub food on site which was a definite plus and the views out over the river were beautiful. Great deck to sit out on and seemingly a great place to have a wedding (there were two, whilst we were there). Confusing if you are driving there yourself as you come off the bridge and have to turn back and go under it again, signage could be better but it's not the fault of the hotel. Would go back as it is so easy to get into Boston, just a 15min walk to the T terminal. Great place for the price.

    1
    « awful experience »

    the room had a horrible stench of smoke. The free breakfast was biscuits and gravy?? really? food horrible i could not sleep all night due to the noise, i called reception but no change. much better service in the summer was awful

    4
    « Great Location »

    One would have to know how this hotel is situated in relation to the road as you have to "back around" to get to this place. Worth the price. Good staff. There are many places to eat within 1 mile of the hotel and easy access to the major highways.

    4
    « Not bad for the price. »

    Room was comfortable & clean. The free airport shuttle was a plus. The shuttle also took us to the Amtrak South Station when we left. It was about a 15 minute walk to the nearest train station which took us into Boston. Breakfast was adequate. We had a meal in the restaurant which was nice apart from the confusion over the handmade chips. Being Aussies we expected thick cut fries not wafer thin chips like you get in a packet. Not hotels fault just different interpretation in different country. All in all nice stay, pleasant staff.

    5
    « Great Value and Quality »

    Other then need to eliminate their low flow shower and get a/c to cool below 68 degrees f., a fine experience of typical Best Western always quality. Good free breakfast, better than most all others by way of comparison.

    3
    « OK hotel, but heating needs work »

    The hotel is pleasant and attractive, and the room is a good size. The beds are comfortable, and the wifi is strong. The breakfast is horrible for vegetarians, and the eggs were tasteless (no cheese, fruit, or other options). The heating in the room was awful--either blowing hot or very cold. It was convenient to family, and pleasant, other than the heating and the breakfast.

    5
    « Wonderful Event Planning »

    Our family recently gathered to celebrate our Uncle's 100th Birthday. The River Room was beautiful, the staff extremely helpful and the rooms convenient and comfortable for our celebration family reunion.

    4
    « A really good time »

    I spent one day in this hotel and would't hesitate to go back. The room was beautiful and clean. You can see a lake right outside. Although it was cold, I can tell this hotel would be very exciting during the summer time as long as the quite time can be extended to about 1pm.

    3
    « A couple problems »

    We stayed at the Adams Inn for two nights before a cruise. The prices for Boston hotels led us to book here. We did get a good price. We had several problems, the worst being the beds. We thought we were getting a king but we ended up with two full size beds. No problem. I thought we'd each take one until I sat on one bed. The bed was so hard it was like sitting on a brick wall. There was no way either of us could sleep on it. The other bed was softer but was really 'bouncy' for lack of a better word. Every time either of us moved the other felt it. I don't think we slept at all the first night. The hotel was full so no chance to move to another room. The other problem was that we thought we would be able to take the shuttle to the cruise terminal but of course it was full for all the scheduled times.The lady at the front desk seemed to enjoy informing us of this. It's a small shuttle. I think at most it seats 10. We did take the shuttle from the airport and that worked very well. The driver was quite friendly and brought everyone's luggage in so we wouldn't get wet as it was raining. The hotel restaurant was good and the server was friendly and efficient. Unfortunately the restaurant is near the hotel entrance and I ended up smelling like fried food every time we left the hotel. The breakfast was adequate. Location is pretty good. We walked probably a mile to the train station to go into Boston. Easy peasy. This is an older hotel but it's clean and well kept. There isn't much around the hotel. We had pizza from the Domino's up the street the second night to save some money. I don't think I would stay here again. The beds were just too uncomfortable.

  • 4
    « Park and Fly »

    Very convenient park and fly out of Logan. Quite affordable for parking outside of Logan and shuttle to airport. The long term parking was well worth it. Rooms were pleasant. The bed was quite comfortable. Overall appearance was pleasing and clean. Restaurant on-site was also a nice amenity.

    5
    « Visit at Boston »

    Very good staff and service. Well located to visit Boston, metro at few minutes walk and the Red line bring you directly in the middle of Boston city no transfert. Also Hotel is near to airport or cruise terminal by 30 minutes away by taxi cab. Hotel offers also park and fly option.

    3
    « Overall not bad »

    Staff very friendly and helpful. Breakfast was quite poor. No pool. Location was problematic: Hotel not close to a T station. Although ad promissed shuttle to the T station hotel informed us its only for arriving/leaving guests. So to get to the city we had to walk about 15 min. in Bostonian weather or drive to the station and park for additional 5$ and then take the T for a 20+ min to the city. Neighborhood not the best. not recommended for walking at night. Hotel's pub very nice.

    4
    « Best Western Adams, Quincy, MA »

    Our stay was very comfortable and enjoyable. Staff very helpful, courteous and upbeat. Room and amenities very good. Would recommend this hotel to anyone staying in the Boston/Quincy area. Thanks for a nice stay.

    5
    « Great staff and food »

    This was a great place to stay close to Boston great staff had some great food at dinner in the restaurant. Very reasonable for what you get had the ribs and they were great the last night had the tri tips very good wife had seafood both night she loved it. They made us feel like family. Highly Recommend

    1
    « NEVER AGAIN! »

    My wife and stayed at the Best Western Quincy to take advantage of their Park, Stay and Travel package. We had a 6:00am international flight out of Logan Airport so staying closer to Logan the night before gave us a few extra hours of sleep. When my wife called to make the reservations a full month before our travel date she also reserved a spot on the 4:00am shuttle to the airport. However, when we checked in the person at the front desk told us we were on the 5:00am shuttle. That obviously wouldn't work (we would miss our flight) but the person at the desk said they had a cancellation on the 4:00am and she booked us for that shuttle. When we went down to catch the 4:00am shuttle there were 14 people, with full baggage, waiting to get on a van designed to carry a number considerably less, maybe 10. And all of who had 6:00am flights so missing the shuttle meant missing their flight. So contrary to the laws of the State of Massachusetts we found a way to cram everyone and everything into the van. People were sitting on top of each other and on top of bags that wouldn't fit in the storage area. At one point on the ride to the airport the driver had to slow down considerably because the van was so overloaded he was having difficulty controlling it on the highway. But wait, there is more? Upon arrival back in the States from our destination we followed the instructions and called for our drive back to the hotel at which time we were told it was a 45-minute wait! This was at 1:00am on a Sunday morning with no Boston traffic, very few arriving flights (the airport was empty) and a 12-minute drive from the hotel for the van driver. When my wife protested the wait along with the drive to the airport the week before the response from the person at the hotel was along the lines ?it is a free ride, I don't know what you are complaining about.? After a 45-minute wait the van did show up and we were brought back to our car. The van driver in both instances did well under difficult circumstances, especially on the trip out to the airport with an overloaded vehicle. As far as the hotel our room was spacious, clean and functional. The room served its purpose, a place to crash before getting up at an ungodly hour for a very early flight. But rest assured, this was the first and last time we take advantage of this hotel's Park and Fly package. Other hotels closer to the airport do a much better job and I would recommend going with one of them over this hotel.

    1
    « Poor Airport Shuttle Service »

    If you are looking for a stay-park-fly package in the area of Logan Airport (Boston), avoid Best Western Adams at all costs. It has one nine-passenger van that it completely mismanages. When 14 people with their luggage arrived in the lobby at 3:50 a.m. for a 4 a.m. shuttle, we were literally stuffed into the van. Guests were sitting atop one another, and all of the baggage blocked the back window. We were a driving hazard. Hotel staff doesn't acknowledge the Inn's shortcomings. In fact, when you offer feedback, they become defensive and belligerent.

    4
    « BW near Quincy, MA »

    Near many eateries. Clean hotel. Great location on the river bank, close enough to Boston city center. I would stay here again. Easy to get to coming south on I-93. A little more complicated heading northbound on I-93.

    4
    « Just across the river »

    This hotel was part of a package deal so we got a good price. It turned out to be a good choice for us. It's just across the river from South Boston in Quincy MA. The trolley picked us up at the front door so we used that two days. We rented a car and did not have to drive IN Boston which even I, as an experienced driver, would not choose to do. The hotel is close enough to walk to the T station. The breakfast was more than adequate; the restaurant for dinner also. The room was quiet, the beds comfortable; the staff helpful.

    3
    « Only ok »

    Stayed here as staying in the city was too expensive.Definitely a case of you get what you pay for! For a start the girl on the desk was rude to the point of she more or less said because we booked with hotels.com we deserved the smallest room(cupboard) in the hotel.I have never in all my hotel stays witnessed anything like it! Everyone else in hotel was nice hotel itself is a little tired but fine. Would i stay here again....no purely on the merit of 1 member of staff who really lets the place down!

  • 4
    « Great for a touring visit to Boston »

    First off the 'plus' points:- reasonably priced for Boston (!!), property is being upgraded nicely; junior suite accommodation spacious and comfortable; convenient walking distance (10 mins) to the North Quincy 'T' station; adequate breakfasts; pleasant riverside location. We booked a junior suite as it was not much more than the standard room and we expected it to offer pleasant upgrade features. The suite was pretty OK, comfortable and complete but we were less than excited to find that it (and apparently other suites) overlooked the car park and roadway interchange - rather than the beautiful river on the other side of the hotel. Then some 'watch outs' that came up: - The 'T' system is really the best way to get into central Boston. The hotel is at North Quincy about a half hour from Boston. BE AWARE that according to signs posted on the T station doorway to the effect that the station did not function at weekends or on public holidays!! If this could affect you you need to check further before you get caught out. - The hotel's "complimentary shuttle" - last trip of the day to the airport is 4p.m. (16.00 hrs) and no flexibility seems to exist beyond that (taxi to the airport would be at least $50). This is not at all clear on their website but is posted in the hotel - but is just the sort of detail you might leave until the last day... The pick-up from the airport worked for us but I had concerns about being able to contact the hotel on arrival at the airport and the hotel's communications from 'V' were gradually less and less helpful. - book direct with the hotel. We booked initially via Expedia but had related problems at an earlier Best Western hotel which made us decide to cancel the Expedia booking and book direct with the hotel. Our booking was then fine - but we heard 2 separate families, at different times, learn that their Expedia booking 'didn't show up' on the system... Overall a good stay but watch out for these points.

    3
    « Very nice room and bathroom, but very noisy because my room was towards the parkingspace. »

    Nice stay, The only problem was the noise from the parking where somebody was working. And the noise did also come from the ventilation and the ice machine in the hallway. The room was nice, clean and comfortable. The service was friendly.

    5
    « Close too everything!!!! »

    Loved this hotel. Very close too everything,yet not right in the city. Loved that the hotel is right on the water, and the dock that they had. The free breakfast you get every morning is perfect, and very good. The theme of the rooms were awesome, loved the nautical theme.

    5
    « Clean Convenient Hotel »

    This hotel was nice. Clean and comfortable. About 1 mile from closest T stop. Parking was convenient. The staff was courteous and the breakfast offered had good options. Our only complaint was some very loud roof work going on at about 8 am. This wouldn't normally be a problem, but we were staying after a concert in downtown Boston and didn't get in until VERY late at night.

    4
    « People »

    Staff, from the van driver who picked me up at the airport, to the bartender who made dining easy and fun, the people who work in this Inn are the highest quality. Made this travel stop the best it could be. The food in the pub is very good and the Neponsit Riverway walk, so easy to access, was the icing on the cake. This is a great Inn for the traveler to Boston.

    4
    « Nice hotel, if you can find it »

    A giant sign tells you to turn left at the bottom of the ramp. Soon after you do that, your GPS says you've arrived. Only problem? You're in front of an office building. Luckily, you can only go one way, and that is to do a U-turn. Now you're back at the giant sign, but where's the hotel? There's a different hotel under the giant sign, and a building that looks like a hotel next to it. But it has no front door/lobby, because it's not a hotel. So you do the "two U-turn" thing around the block again, and again, ..., and again. And finally, you notice that there's a very small building tucked inbetween the other hotel and some restaurant. It has no sign, none. But you've looked everywhere, so you go in, and voila, you've found the Best Western Adams Inn.

    3
    « Clean, comfortable and convenient location. »

    Stayed here for two night visit to Boston. Hotel is in a convenient location for the railway station and only a 20 minute ride into Boston centre. Hotel is fairly basic but clean and comfortable and a good alternative to staying in the centre of Boston. We had a hire car so this hotel was Ideal as there is ample free on site parking. The breakfast was ok although there wasn't a great choice.

    3
    « Great location »

    We stayed at this hotel for three nights earlier this fall. The location is great. An easy walk to the Red Line for transfer into town. We drove to this hotel but never moved our vehicle once we were there. Far easier to use public transportation into Boston. Like other reviews, hard to get to at first. You can see it; but confusing to get there and the GPS a bit too slow to help. The food in the restaurant was great but service a bit on the slow side. The continental breakfast was just OK. No better or no worse than other restaurants of this type. The room was clean; great view of the river. Our key card was a bit challenging. About three different times; it stopped working and we had to go to the front desk. Overall, I would stay there again if in Boston. You can't beat the price for being that close to the city.

    5
    « Cozy hotel »

    Very nice staff, clean place. The single double bed was small, I was confused with the description and thought it was a bigger bed. I should have asked for a king bed instead and would have been better for my friend and I.

    4
    « "Great Hotel" »

    Being in town for a funeral the hotel was in a very convenient location and provided me and my family exactly what we needed. The staff was great at check in Joshua did an excellent job getting us registered after a long 61/2 hour drive and Kimberly and Valeria was fantastic at checking us out. Great personalities and excellent customer service skills. Thank you guys for making our stay pleasant in-spite the reason for the visit. We also enjoyed the continental breakfast in the morning.

  • 4
    « Treated well »

    We had booked in here via Expedia but found when we got there that our booking had not gone through. They were full, but the staff were terrifically helpful letting us tie up one of their hotel phones for 2 hours trying to get another room through Expedia, who were singularly unhelpful! They even gave us a meal voucher while we waited. We stayed there again later and the rooms were large and comfortable and the restaurant was terrific. They had a shuttle to the airport so even though it was half an hour away it was convenient. The river location was pleasant - almost like being in the country!

    4
    « Busy hotel, handy to visit Boston »

    We stayed here for 2 nights whilst touring New England. The hotel was difficult to find even though we could clearly see it, as you have go back under the overpass to get to the front entrance. We spent about 15 minutes driving around trying to negotiate the busy traffic before we eventually saw the sign telling us how to get there!! Very frustating. Once we arrived we were quickly settled into room 302. The room was quite large with a very comfortable bed, a good wifi connection, large flat-screen TV, a small fridge and a modern bathroom. The view from our room wasn't particularly exciting as it overlooked a parking lot. Our prime reason for staying here was to visit Boston and we were able to make good use of the train link from North Quincey station which was a 10 minute walk away. We ate in the hotel on our first night and had a very nice meal. After a good night's sleep we had the breakfast. The experience was ok as there was a good selection of hot and cold foods. However, I found it a bit off-putting that the staff had left several jars around the serving area with a dollar bill in - clearly they were soliciting for tips, something that I've never seen in a hotel before. Why don't American hoteliers pay their staff a living wage without them having to literally beg? After a nice day touring Boston and another good night's sleep we checked out and headed off to drive through New England.

    2
    « A nice hotel without advertised services »

    The hotel is modern and tidy. The dining room, pub and outside terrace were really nice and polished in good conditions. More importantly, the rooms were clean and beds comfortable. Staff was flexible and helpful. Finally, the complimentary airport shuttle was really useful service and the subway is in walking distance away from the hotel. However, there exists some significant problems that lower the points. Unfortunately. The breakfast was the same usual american standard - fast calories with cheap low quality industrial food such as muffins. In other words, not worth to pay a penny and unacceptable in european standards. However, this far away from the city there is not much choices for anything other. Another significant problem was that the advertising information did not match the reality, which is unacceptable. There was no swimming pool nor gym that were stated to be part of hotel facilities. Reasons included for example on-going construction of a new one to different location. These two facilities were also the reasons why we chose this particular hotel! Finally, the immediate surrounding area is not very nice for commuting to Boston center. The subway station is over a mile away and one must walk across busy roads and dirty industrial areas. However, river paths and nearby Wollaston beach are nice areas for walking during sunny summer days. If you are car driver, hotel has fixed the pool and the gym, and the breakfast will be changed to a european style fresh hand-made kitchen cousine, I could recommend this hotel. Many things worked really well. However, we were european tourists walking around the eastern coast cities and looking for something different. All other problems, except the location from Metro station, could be fixed quite easily.

    5
    « Clean »

    The facility was very clean. If you are going on a cruise, make sure your reservation will take you to the cruise ship. We thought our reservation included this, but it did not. We had to take a taxi to the cruise ship.

    3
    « The small rooms are tiny...... »

    We had booked a small room with a double bed, but the room was really really tiny, and the bed was a queensize. There was a nasty smell in the room (like it had been painted) and only a small window that couldn't be opened. We went down to the reception and asked for a bigger room, but the hotel was full, so we had to spend a night in the tiny room, and then we got a bigger room the next day. The new room was spacious and had a nice view of the river. Breakfast was ok with scrambled eggs, sausages, cereals, pancakes, waffles, yoghurt etc. The only thing we missed was fresh fruit. The restaurant/pub was good - we had dinner here two times and all the food was really good. All in all a good hotel if you avoid the small rooms - they are a joke.

    5
    « Bargain near Boston »

    This hotel was 20 mins from Boston by T (an easy 15min walk from the hotel) and a fraction of the Boston City prices! This, together with the shuttle to and from the airport and the free buffet breakfast all made it an easy, convenient and affordable choice.

    4
    « Business stay »

    Overall, I would recommend this hotel. I travel 48 weeks out of 52, and have stayed in many brand hotels. The restaurant while good food, could use some customer service training. Not a very warm and fuzzy staff

    2
    « Below expectation and Way over Priced »

    Mouse in the hall! No adequate airport shuttle. The front desk was understaffed so not all on them, management needs to fix what could be a good hotel. Location and restaurant are good, really excellent Clam Chowder

    4
    « Be careful »

    We chose this hotel because it was close to the Black Falcon Cruise terminal and advertised a shuttle to and from. Only to be told upon check in that the shuttle was for guests who parked their cars there! We were told if there was room they would take us but it would be best to arrange some other type of transportation - we were also told that we could pay the price for a park and fly room and that would guarantee us a ride to the cruise terminal - we took a cab - $40.00 each way - we could not find this anywhere on the hotels website!

    5
    « Good Service & Value »

    We were going on a New England cruise and booked this hotel due to its price, location, shuttle service from the airport and proximity to the 'T" station. Upon arriving at Logan, as suggested by hotel staff, we called to arrange a shuttle pick up to take us back to the hotel. The shuttle took approximately 40 minutes, which is what we were told. The shuttle arrived on time and several others also were picked up and away we went to the hotel through the very hectic Boston streets. Upon arrival at the hotel, our room would not be available until later, which we knew, so they stored our luggage for us and provided walking directions to the "T" station which was an easy, straight 15 minute walk. We explored Cambridge and Boston for the whole day while riding the "T" the whole time. After a full day and early evening of city exploring and taking the "T" back to the N. Quincy station, the Best Western shuttle bus happened to be there dropping off guests and was kind enough to offer us a ride back to the hotel and saving us a 15 minute walk in the dark. Our room was very clean. The internet worked well and we had no problems sleeping. The next morning we ate breakfast in the breakfast room, but it quickly got crowded so we had to eat in the adjacent restaurant. The breakfast was your normal "free" breakfast, which was just fine for us. The staff kept everything stocked when it would run out as they do get busy on weekends. Unfortunately the shuttle bus for the cruise port was full, so we weren't able to get on the early shuttle, so they called us a cab to take us to the cruise port for $35. The manager, Kimberly and her staff were professional, helpful and courteous. We enjoyed our stay at the Best Western Adams Inn and would not hesitate to stay again, especially for the prices, shuttle service and proximity to the "T" station into Boston.

  • 3
    « Close to the airport »

    Hotel is a older hotel and you can tell it. Shower was a chore to figure out. The door jam looked loose and like someone jimmied the door open before. The 2 double beds were not comfortable. The room was clean. The price is a little on the steep side for what you get. The restaurant was crowded and the food smelled good. We did not eat there because we ate in Boston. The lounge was OK. If I am going to have to pay $230+ for a plain room, I will find another hotel. The staff was friendly.

    4
    « Definitely Recommend For Boston! »

    The hotel is extremely close to Boston (great economical option!), and they have a shuttle available to bring you to the airport. One of the drivers was nice enough to give us a ride to downtown Boston too! The room was clean and ready once we arrived. The breakfast was alright, nothing fancy, but included in our accommodations costs so nothing to complain about! I have no complaints about the staff or housekeeping - they always tidied our rooms once we left and welcomed us with a smile/gave great advice as to where to go for site seeing in Boston. The hotel is also only a 10 minute walk to the subway station. At first we were a little hesitant to make the walk on our own (as we were three women), but the walk felt extremely safe which was a relief. I would definitely stay here again the next time I visit Boston!

    4
    « NICE PLACE AND GOOD PUB FOOD »

    We had 20 in our group and really did enjoy the Adams with few kinks. We thought the Pub food was very good and the only complaint is that they are understaffed at the front desk. There was only one man there when we were trying to ck out and pay and store luggage and get everything cleared up. He seemed frustrated and overworked. We walked up to the subway station and on Sunday there is a shuttle bus to go to Kennedy Library.

    5
    « The lsat night »

    The shuttle service was wonderful as was the whole night including the fine restaurant. The river walk was a little disappointing but the sunset from the restaurant was world class. Fortunately Joaquin turned right and out to sea instead of ruining our flight home

    2
    « Poor service, awful room »

    Had a one night stay, basically just needed a place to sleep between flights. I chose this hotel because of the "speedy" airport shuttle mentioned in reviews. When I called, they told me 20-30 minutes. 45 minutes later, I called back and they said it would be "just a few more". Took over an hour, said it was traffic. I understand they can't control lane closures, but a courtesy call to say it would be longer than expected is hardly difficult. Once in the room, the heater wouldn't turn on. I had a cold, so 66 was a little chilly. The pillows on the beds were square, like small couch throw pillows. Uncomfortable. One bed had a comforter and the other had one of those scratchy faux-wool blankets. Had to put them both on one bed to stay warm. The shower was cold and had terrible water pressure. Thin walls. Over all, a terrible experience.

    3
    « Nice River View »

    This hotel is not far from downtown Boston where we had the trolley tour. Added attraction to this hotel is the nearby Neponset river. Our spacious room is one with a view overlooking the river. For a reasonable price, our room has flat screen TV,refrigerator, and sofa, free wifi and complimentary breakfast and parking . Although the breakfast was enough with bread and cereals, hot and cold drinks and boiled eggs, their fruits offer is limited only to apple.Ice maker is also available. Although a trolley tour leaves the hotel daily, we booked the other trolley tour. The check-in and check-out was a breeze.

    4
    « Disappointed with Breakfast! »

    As this is an expensive town and just had 8 hours to kill before a flight the next morning, I opted to find a hotel with free shuttle service from and to the airport. Although the price of the hotel was a little high, in comparison to other hotels close to the airport, this was reasonable. The room itself was large and comfortable overlooking the river. The gentleman at reception upon check-in was pleasant and friendly as was the driver picking me up from the airport. It was a nice surprise to learn that breakfast was included with my stay. The not so nice surprise was that we had to wait for someone to open the doors to the breakfast area after the 6:30 AM start time. The only hot food that was offered was scrambled eggs. There was no meat. Bacon, ham, or sausage would have been nice. They had one waffle iron and one toaster. With 16 people showing up at the same time for breakfast, you can imagine the delay. There was a handwritten note next to the juice machine letting us know that orange juice was available in the pitcher next to it. There was no pitcher, and when asked for, we were told there was none. That in itsself is a breakfast staple. A little disappointing. The hotel's proximity to the airport is convenient and still a good deal for anyone on a budget.

    2
    « Not the Best Western »

    Disappointed - have almost always enjoyed stays at properties bearing the Best Western brand, but this one did not live up to expectations. The price tag suggested a higher quality than what was our reality.

    4
    « Great stay in Boston »

    Stayed at the Best Western Adams Inn, Quincy, Mass prior to boarding cruise up the east coast. Hotel was not in middle of Boston, but, close enough, the value was exceptional. Hotel offered shuttle service which was good, the food in the restaurant was much better that we expected.

    4
    « Good value in an Expensive town »

    Great location on the outside of Boston, facility is a bit dated and dreary, but on a sunny summer day this could be a wonderful place to hang out. My room was the smallest in the hotel, fortunately I was traveling alone, and while a little cramp it was comfortable. Complimentary breakfast was just that, although the pancake printer was neat, and the pancakes were descent. The rest of the pre-made reheated food was MEH at best. Free internet was good and had descent speed. All in all it was a good value in a town where room nights run 250 to 400 a night.

  • 5
    « Best Western Adams Inn in Quincy is a fine Stop »

    The Best Western Adams Inn in Quincy, Ma. is a fine hotel in the Boston area. They have a stay, park and fly option when flying out of Boston, with a free shuttle to the airport. Only about 15 minutes to the airport. They have a restaurant and bar in the hotel.

    3
    « A dated Best Western that is better than most in its' class »

    We chose this property because it was close to the port where we would be boarding a cruise ship....The motel offered 'free' parking for our vehicle while we were away on a 14 night cruise of New England and Eastern Canada....The front desk service was exceptionally good and the rooms were clean and comfortable....Would visit again when in the area......

 

Getting to the hotel ...

All directions
·From: Boston-north. Take Route 93 South to Exit 12. Follow straight approximately . 25 miles. Follow the signs for Route 3A/Quincy over the bridge. Then exit off the bridge onto Route 3A/Hancock Street. At the bottom of the ramp stay to the left and make a U-turn under the bridge. Follow underneath and around to the Best Western® Adams Inn Quincy-Boston. ·From: The south. Take 93 North to exit 11 Granite Avenue. Follow for 1/8 of a mile and take your first right at the traffic light onto Hill Top Street. Continue on Hill Top street for 1/4 of a mile and take a right onto Gallivan Blouvard at the Lincoln Dealership. Continue 1/8 of a mile at the next traffic light you want to bear right onto...

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