Best Western Hotel Pontiac Inn,  Pontiac

4.0/5  - based on 208 guest reviews.
1821 W Reynolds Street, 61764-9650, Pontiac, United States - See map
+1 815 842 2777 +1 815 842 4040

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> Room 1

1 adult

 

Hotel advantages

  • Indoor pool
    Indoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
TripAdvisor Traveler Rating
based on 210 traveler reviews
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The Best Western Pontiac Inn is located off of I-55 between Chicago,IL. and St. Louis, MO. Amtrak also makes stops in Pontiac. With a calm atmosphere and convenient location, this Pontiac hotel is the perfect place to stay for a productive business trip or a relaxing vacation. You'll feel right at home in our newly renovated rooms with many amenities. The clean and modern rooms at this Pontiac, IL. hotel offer cable/satellite television with HBO®, a microwave, a refrigerator, a coffeemaker and much more. Before a day of meetings or sightseeing, get the perfect start to each morning with a complimentary hot full breakfast. With easy access to area businesses, you'll look forward to a business trip at the Best Western Pontiac Inn. Relax with just short commutes to Caterpillar Inc, R. R. Donnelly, Mecalux, Anthony Liftgate, Pontiac Correctional Center and Exact Packaging. With a business center, wake-up calls and free wireless Internet access, we provide thoughtful amenities to ensure your stay is stress-free. Explore the area during your stay - Historic Route 66, Route 66 Museum, Walldogs Museum, Livingston County War Museum, Pontiac-Oakland Museum, The Looking for Lincoln Trail and 23 Murals all located in Downtown Pontiac. Also enjoy several parks and three swinging bridges along the Vermillion River. Pontiac also has several events during the year, Red Carpet Corridor, Hangloose Car Show, Pontiac Cruise Nights, Thresherman's Reunion and Thresherman's Bluegrass Festival to name a few. For a list of things to see and do and events you can go to www. pontiac. org. Relax right here at the hotel, too - many guests feel rejuvenated after taking a dip in our indoor pool or our hot tub. Get even more out of your stay with added amenities, including our new exercise facility, guest laundry, a 24-hour front desk, guest computer center and free parking. For your stay in Pontiac with exceptional value, reserve a room at the Best Western Pontiac Inn. Enjoy your stay.

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Room 1

Guest reviews


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based on 210 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
88
Verygood
 
89
Medium
 
22
Poor
 
8
Horrible
 
3
Business Business 42
Couples Couples 44
Family Family 82
Friends getaway Friends getaway 16
Solo travel Solo travel 17
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Pontiac Inn,Pontiac
  • 4
    « Hotel Stay in Historic Pontiac »

    The pool was the perfect temperature, the wi-fi was working smoothly, and the breakfast was above average. The TV was okay despite being in the form of digital channels, but it still ran very smoothly. It's the best place to stay after seeing the average sights of historic Pontiac.

    5
    « Return visit to this inn »

    This Inn is in our former hometown, and thus a return visit. The bed and wonderful pillows gave us a good nights sleep and there was no external noise to be disruptive. The complementary breakfast was good and got us on our way in a timely fashion

    3
    « Did the job »

    Good location off Interstate 55, not far from the downtown museums. The breakfast area is a bit small so we didn't get a seat. The bed as comfortable. Decent enough for the price. Ample parking, elevators.

    5
    « Very awesome stay. »

    Great hotel and staff. The beds were a little hard for my medical conditions. Otherwise everything was great. We stay here every time we are in Illinois. It is a great place to meet to see my family and all my friends.

    4
    « Great stay! »

    Snow storm Uma had us get a room! Everything went great. Pool and pool room were nice and warm and hot tub was actually hot. Everything seemed very clean and kept up. Breakfast was your average continental breakfast- always room for improvement there but not this individual Best Westerns fault. Hotel staff was very happy we had a reservation as they were completely booked. It was a nice treat to be able to use the hot tub and pool. Not many hotels offer both. The fitness room was small but clean and kept up. My husband and I like to work out together so 2 treadmills would have been nice. Had a great stay at the Best Western. It's a little off the beaten path but lots of shopping options. Ate at a really great restaurant called Bernardi's. Was worth going to Pontiac just for that.

    4
    « Lots of improvements being made »

    We usually stay here a few times a year. This hotel has really improved since our visit. The rooms were super clean and the staff was friendly. The breakfast was hot and plentiful. The pool was nicely heated despite it being -20 outside. We will visit again!

    4
    « Friendly environment »

    Great place we used as we were in town for b ball tournament. Ellie was just amazing. People were very friendly. They went of their way to meet all boys needs. They even kept breakfast little bit longer to serve all boys as they were three teams staying there.

    5
    « Home Away From Home! »

    I have been coming back and forth here for a little while now and sometimes for a week at a time. I must say that it is absolutely wonderful, relaxing and clean! Good breakfast and wonderful staff as well that make your stay far beyond great! Cathy & Jeff are beyond amazing and overall this is where anyone should come to. Thanks so much again and your MN friend/family will be coming back again very, very soon!!. : )

    5
    « Home Away From Home! »

    Comfortable, clean nice and relaxing with the most amazing staff in the world! Above and beyond their job, it comes from the heart! This was and is a great place to stay any time you need to. I love this place!

    4
    « ROUTE 66 Exploration »

    After a day of travelling 66 or just doing Pontiac's historic museum and or murals. Nice location, though off 66, to stay when doing 66 explorations. Close to eateriers and other services. Quiet location for a good night's rest.

  • 5
    « Great Hotel, Great Vallue »

    We loved this hotel. Rooms were nice. Beds comfortable. Bathroom is the kind with a large counter in with the shower. Plenty of room to put things on the counter. Shower powerful and comfortable at the same time. All employees helpful and friendly. Breakfast had cheese omelets, sausage, bacon, biscuits and gravy as well as the regular breakfast fair. Great value for the price

    5
    « Pleasantly surprised by great value - everything very nice »

    Sometimes it's hard to find a nice business hotel in a small market, but online reviews were uniformly positive for Best Western Pontiac IL. The reviews were right! I will definitely choose this hotel again when I'm traveling in the area, the room was clean, comfortable and well equipped for a business traveler. Good shower, B-minus comp breakfast (which is not bad, because MOST mid-range hotels are C-minus), and very friendly and helpful staff.

    4
    « Very satisfied »

    Very friendly and helpful staff... Clean with comfortable beds. Definately will stay here again and will recommend this place. The only bad thing was the location of the elevator. It was at the opposite end of the front desk.

    2
    « Had multiple problems while staying as part of a bridal party. I would not recommend this hotel »

    This hotel's service & cleanliness standards are unacceptable & there is a great deal of room for improvement. As part of a bridal party staying at this hotel I expected more empathy & care be taken for the group at large but especially the bride. I will not be returning to this property.

    4
    « Nice hotel in Pontiac »

    Travelling along Historic Route 66, my wife and I stayed at numerous Best Western Hotels. This was one of the nicer ones. Several nearby restaurants. We had dinner at Baby Bull's. The Route 66 Museum downtown is well-done.

    5
    « Great smaller hotel »

    We were driving late traveling west and avoiding Chicago. This was a gem of a smaller property in a small town. Next time we head east we'll try to stay here again. Very well kept and quiet. Outstanding value.

    5
    « Excellent motel sw of Chicago »

    Motel is close to I 55 and of good quality as are most Best Western motels. There are several fast food restaurants close by. All the usual services were present and in good condition. There was an excellent hot breakfast with a good selection. This motel does take animals and we did experience a barking dog in a nearby room that was somewhat disturbing.

    4
    « Pontiac - Get your kicks! »

    Very pleasant stay for a break on Route 66, lots of Route 66 things to see in Pontiac. Some very good restaurants & extremely friendly people. Recently renovated, really good breakfast & warm pool. Spa was hot too. Back door doesn't lock & this is a security issue.

    5
    « QUALITY AND VALUE! »

    This is a great place to stay. We had a wonderful experience. Room was great, Internet was PERFECT (that is unusual!) TV was fine, many stations to choose from. Very convenient location. Right off 55 and Walmart and a number of dining choices nearby. The indoor pool looked GREAT - I didn't bring my suit! Breakfast was great as well. GREAT VALUE FOR THE DOLLAR. Would recommend this Best Western to anyone.

    5
    « First stop outside chicago »

    Excellent place to stay, heading south towards St Louis, after collecting hire car on arrival in Chicago. Friendly hotel, informative staff & excellent buffet breakfast: just off the Interstate. Route 66 just nearby for added interest.

  • 5
    « Great service and a great stay »

    Very nice and clean and Super Honest staff. Had left Ipad charging in room and the cleaning crew quickly reported it to the front desk who then contacted us. Nice Job! Very much appreciate that care and service in todays world!!!

    4
    « Best Western, Pontiac, Ill »

    Nice clean place. Friendly helpful staff. Decent free breakfast. I would recommend to friends and family. This hotel was much nicer than the one we had stayed at in Columbia, MO the previous 2 nights. Clean, modern, comfortable room.

    5
    « The best BW I've ever seen. »

    I don't remember the last time I even looked or stayed at a Best Western...but before arriving, we just remember old and overpriced. Our stay in the Pontiac IL BW changed our image of BW for good. The hotel was modern, comfortable and extremely clean! The friendly staff and amenities were all perfect. The pool was a great add-on...very clean, lots of towels, perfect temp, not too much chlorine, we will definitely stay there again.

    4
    « Nice clean hotel »

    We stayed here while in Pontiac IL and really enjoyed our stay. The hotel and rooms were clean kept up nicely. The room was fairly quiet. Beds were comfortable. Breakfast was very good. Better than most hotel breakfasts. The pool was nice and actually warm. The hot tub was hot but the jets were very wimpy. I would stay here again and recommend it to others. There is parking for large vehicles with trailers in the rear.

    4
    « Pleasantly surprised »

    We were doing the Illinois part of Route 66 and needed somewhere to stay in Pontiac - there aren't many choices. It was ok location-wise not that central but obviously we had transport and parking is free. Checkin was easy and the young lady at the desk very pleasant. The room was a good size with a comfortable bed in fact a better room than some so called 4 and 5 star hotels we had stayed in. Breakfast was average but it's included so really I shouldn't complain because the overall price for this place considering what we got was truly excellent. Only complaint was it's not easy getting the hot water just right in the shower.

    5
    « Very nice »

    Was impressed with cleanliness and updated decor. Beds were very comfortable. Breakfast could of used a bit more healthy items but it offered hot buffet items for those who were not watching their weight. My family loved the breakfast.

    4
    « Nice hotel »

    Nice facility tv cable was messed up and my bill was wrong at checkout. Check in was great helpful staff at check in. I would stay here again. The breakfast was ok. They did not have any hot chocolate.

    4
    « Stay was great »

    Breakfast was hot and a large selection was available. Staff was friendly. Room was clean and everything worked (fridge and microwave. Only suggestion is if the room is for 4 people, why don't hotels have 4 towels in room right away? Don't like to have to ask for extra towels.

    5
    « My stay at Best Western »

    This is a very nice hotel. The staff are very friendly and helpful. The room was very nice. I will definitely stay here again. I will let everybody I know what a nice it is to stay at. I enjoyed the breakfast to. They had a great variety of stuff to select from. I was surprised that they had biscuits and gravy. One of my favorite breakfasts.

    4
    « Best Western, Pontiac, Illinois »

    The hotel' was a little pricier than we expected when considering the location. The staff (at least the one person we met) was very friendly and accommodating. The amenities were reasonable. This would make a nice stopover, due to its proximity to Highway 55. Service value

  • 5
    « best western pontiac »

    Very clean and very comfortable! If you are on vacation: be aware breakfast ends at 9am, not 10am: don't plan to sleep in. We can't comment on the free breakfast: we decided to sleep in until 9. ... thanks

    4
    « Another good Best Western »

    This was a very good facility. Traveling to anywhere in Pontiac was very easy. We were there for a rally which was very well organized by the Tourism Bureau and GWRRA Illinois District team. We were very impressed with the military museum.

    5
    « Overnight Stay for a family wedding »

    We were visiting Pontiac for a family wedding. We needed to hotel rooms. Each were clean & very nice to stay in. We would return and stay again in the future. The hotel was busy with several other guests and the staff had everything under control. We did not eat because we were attending a family breakfast as we checked out but the breakfast looked very good as we were checking out.

    3
    « Stay »

    Our stay was just OK. Room smelled like smoke. Toilet was clogged the very first time using. The comforters were different on each bad. It would've been nice to have an ice machine on the second floor.

    3
    « Poor housekeeping and noisy »

    Departed room at 9 am returned at 6 pm and room had not been touched by housekeeping, no lean towels no coffee. Room was exactly as we left it 9 hours earlier. Excessive noise in hallway from 12:30 am until 3 am.

    5
    « would recommend »

    Very clean and comfortable. Room felt dated but everything worked. Bed and linens were clean and comfortable. Staff was very friendly. Breakfast was excellent. Eating area is too small. Food was continuously resupplied. Safe environment.

    3
    « Great Hotel-BAD water »

    The hotel was great but don't think you will be able to shower here because the water smells like river water yuck. You can not drink it or use it for anything. It is not just a problem with this hotel but all hotels in the area and the town in general.

    5
    « good food »

    Hotel was not close to exit. We saw the hotel after we passed the exit. Breakfast was well maintained with nice variety. There is a restaurant within walking distance from the hotel with good food and even better prices for your evening meal.

    5
    « A good place to stay »

    Everything about this 2 day stay was good. Pleasant staff, good breakfast and an easily accessible location. Worth the price for what you get. A place I would return to the next time I am in the area.

    4
    « Best choice in Pontiac »

    Believe me...if you are staying in Pontiac, Best Western is where you want to stay! The rooms are clean and comfortable. The staff is quite friendly and helpful. The breakfast is about what you would expect, but quite acceptable.

  • 5
    « A+ customer service »

    going to ISU for graduation, I had 2 rooms booked. My father ended up in the hospital at the last minute and the desk manager was kind enough to walk me through a "no cancel" reservation with Expedia. The room itself was clean and comfortable and even though we had the dreaded room off the lobby, the noise was tolerable. I would highly recommend this if you are in the area.

    5
    « Good value, great staff! »

    Welcoming and helpful staff. Average hotel overall, but clean with good room amenities. Pool was very clean. Breakfast was well stocked and plentiful. Enjoyed our one night stay with our family. Will stay here again.

    3
    « Hotel Review »

    Overall good hotel the was clean and staff friendly. Food quality was average, but ok for the value of room. Right off the freeway so very easy to get on and off. Staff was informative and helpful in explaining hotel services.

    5
    « Modern, Comfortable »

    This motel is modern, comfortable, and conveniently located at the edge of Pontiac. The room was large and included a desk and chair, lounge chair, TV, microwave, mini fridge, and a firm king sized bed. There were several electrical outlets, and the lighting was plentiful. The wifi connection was speedy and consistent. The room was quiet. The breakfast food selection was nice. I would stay there again.

    2
    « Pretty good but.... »

    Reasonably standard travellers hotel with good parking and spacious rooms. But one of the beds had a white cover with small drops of dried blood on the top. Yuck. Staff were very apologetic but these things should never happen.

    4
    « Good value »

    We have stayed at this hotel several times and have always received great consistent service. Rooms are clean, breakfast is good, and several wonderful restaurants nearby in the downtown area! Pool area is also very clean.

    4
    « Awesome staff »

    I was greeted by the friendliest desk employee. He was so kind and genuinely concerned that all of our hotel expectations were met. The beds were comfortable, the rooms were quiet, and the lobby was comfortable. Wifi was strong, free breakfast was good, and the shower had great water pressure. I'm actually going to stay there again tomorrow.

    5
    « Clean, comfortable, and dependable »

    I have stayed at this property several times and have been satisfied each time. The rooms are clean and the beds comfortable. Check-in and check-out is a breeze. The breakfast is always fresh and tasty.

    4
    « Decent stay for the price »

    Nice clean place to stay with much to do around the area. Attitude of counter people was awesome and was there to help if we had needed it. Hotel was fairly easy to find and located in nice area. Only thing we thought was a down side was beds were not real comfy. I would definitely recommend this hotel as price is right.

    5
    « Hotel Reflects the Friendliness of the City »

    From the check-in to check-out, our stay was completely enjoyable. The breakfast was well presented, hot (when it should be) and cold (when it should be). Beds were very comfortable, especially the pillows. The room was clean with everything working well. It was a great deal for the price.

  • 4
    « Nice stay »

    Nice, clean rooms. Modern decor. Staff extremely friendly. Nice continental breakfast. Beds ok, not the most comfortable. Small refrigerator and microwave. Flat screen tv, but very small. Free Wifi Small coffee pot included. If anything they need new pillows. They are way past there life. No life left in them. Stay was a 8 out 10

    3
    « Only hotel in Pontiac with a pool »

    Of the limited choices in Pontiac this is the best we have found. Clean rooms, free breakfast and a pool and hot tub. Location is just off the interstate close to local restaurants. Family friendly accommodations.

    5
    « Nice Hotel »

    I stayed here for a week on business. The staff was super nice. There is a pretty good breakfast every morning. They start at 530, so it was great for me. Room was clean and the bed was sooooooo comfortable!!! I slept great! There's an indoor pool. Great hot water and the pressure is good too!

    3
    « average hotel »

    The reason I stayed at this hotel is because I went to a friend's wedding in the area and this was one of the options to say overnight. Average quality hotel to stay in Pontiac. Price could be better but there is not much options in the area. Decent breakfast in the morning.

    4
    « pontiac best western »

    We come down to Illinois several times a year for our dog field trials, and always stay at the Best Western because it's highly recommended by people in our trial party. They have been to other hotels in the area, and this is the best one. Also, my kids sometimes come with me and it's nice to have the pool, even though it's small. The staff it always very nice and the rooms are clean. The breakfast is always very good with a wide variety of food to choose from. I've been at hotels where the walls are so paper thin that I had a hard time sleeping, and haven't experienced that here at all yet.

    4
    « Good value and lots of things to do »

    other than a minor housekeeping issue our stay was pleasant with lots of free attractions and great value dining in the area . The museums were much more than I expected , all free . Worth the visit . We were a part of a WWII reunion and visited the War Museum . A must see

    4
    « Dog-friendly, non-smoking »

    This was the only 100% non-smoking, dog-friendly hotel I could find in the area. The room was clean and the staff was friendly, the hotel was overall pretty quiet. It did seem a bit pricey for the area.

    5
    « Pontiac Best Western »

    Friendly and courteous staff who introduce themselves! Clean facility. Comfortable sleeping. Staff ready to assist. Lobby is small if you are traveling with a large group for wedding, etc and want a place to visit with people.

    5
    « Great samll hotel! »

    The room was tastefully decorated and a very comfortable bed. It was a very clean room, hotel and property. It was nice and quiet, I did not use the pool or the fitness center, but they both looked very nice. They staff was great and I will stay there again when I visit Pontiac

    5
    « Great Hotel »

    Stayed her while visiting Fairbury on July 29 to July 30th. This is a great place to stay. Rooms were clean, breakfast was great the next morning. Staff was friendly and great help if we needed anything. Would stay there again and plan on it when we return next year. Thanks for being a great place to stay away from home.

  • 5
    « Best Western »

    The staff was efficient and very pleasant. The beds were really comfortable. The hotel room was really nice and very clean. There a was a nice variety for breakfast and the sausage and eggs were great! Would gladly return.

    4
    « Vacation Hotel »

    The most important thing to me on staying in a hotel is the cleanliness of the rooms. I am very picky about this and this hotel exceeded my expectations. The rooms were very nice size and we had no complaints. The breakfast was awesome, they had, eggs, sausage, biscuits and gravy, yogurt, waffles, boiled eggs, danishes, fruit, and other standard breakfast items. There was only one inconvenience with the breakfast area it was small, so we had to take our breakfast to our room, which was not problem because they provided trays.The pool was warm and nice and clean, and also had a hot tub. We were here in Pontiac on a golf tournament and there were not a lot of rooms to choose from, this I felt was by far the best choice after being down there. I would not normally pay 100 dollars a room for a golf tournament but the Quality Inn was about the same price and did not have a pool. For me this is what I would pay for a vacation hotel, not a two day affair. If we travel to Pontiac again that is where we will stay.

    3
    « OK for the Money »

    Our main bathroom light above the sink was out, but they fixed it the next day. Very slow making up room. We left at 9:30 came back at 2 and bed had been stripped but no new bedding or towels were yet available. We went to pool for an hour and then and 3 went back to our room and it was cleaned. It's an average hotel, okay for the money but i prefer something a little better like a Marriott or a Hampton.

    4
    « Convenient »

    very clean, comfy beds, nice breakfast, and helpful staff; close to major highways, and route 66 w/o the highway noise. restaurants are close, convenience stores and gas also close, a good stop, with a days worth of activities in Pontiac. Plenty of parking in the lot, elevator for the second floor.

    5
    « Great Night's Sleep at Cozy Inn »

    Motel was extremely clean and well kept. Furnishings were satisfactory and room was very clean. Mattress was very supportive and we both had a good night's sleep. Staff was courteous and friendly. Continental breakfast was good and staff was quick to clean tables after each use. We would recommend this motel to anyone staying in this area. There was a lot to see and do when touring Pontiac.

    5
    « Last minute travel plans »

    After our stay at this Best Western, I signed up for the BW rewards program. I am a Hilton Diamond Honors member, and our room was as nice and even nicer than some Hilton rooms. Full size refrigerator, 2 burner stove, great breakfast, and spotless rooms. Great staff. For booking at the last minute, I was more than pleased.

    5
    « Stay in Pontiac, Illinois »

    Very nice hotel and wonderful staff. We had no issues and would definitely return again. They were kind enough to call us regarding some medical supplies we left behind..it was used and needed to beingtrash..we failed to advise that it was trash and they kept it until I called them back a week after. It was convenient to the interstate and now far from downtown Pontiac.

    4
    « An outstanding place to stay when you are on the road »

    Clean, spacious, convenient location with welcoming and helpful staff. Nothing more to say - this is what a Best Western should be like. Highly recommended for a stopover when on Route 66 or anywhere in the area. Do take the short detour to the Route 66 Museum - look out for the fantastic wall murals.

    5
    « Quality as always. »

    Chrissie greeted me with a smile making check in quick & smooth. She handed me welcome bag-bottle of Spring Water, chewy chocolate bar, two large mints & small tangerine. Room #220. King comfortable & firm bed, with four pillows. Two bed night stands. Wall mounted lamps at each side of upper of beds. Writing desk with swivel chair & lamp with two outlets, good for charging electric sharers. A cabinet has three drawer chest, M/F, topped with flat screen television. Carpet from doorway to window that faces east. A shower/tub. Hot water for shower in 15-17 seconds. Wall to wall sink counter, much space for traveling toiletries. Hair dryer. Bottles of shampoo & lotion. For a lady guest makeup remover. Enough for a solo traveler. Shower head very gentle to face & body. Closet has two sliding doors each with full length mirror. Six wooden hangers, iron & board. A separate comfort chair & foot rest. Breakfast is 5:30-9:30. Seating is four tables & four chairs each. Muffins, pasties, apples, bananas & tangerines. Four dry cereals, with milk stored in a fridge. Apple, orange & cranberry juice. Steamers for sausage patties, eggs, omelets, biscuits & gravy. Bread & bagels. One child's high chair. Outside the lobby are ice, soda & snack machines. The second level has soda & snack. This facility is two story, with elevator. Luggage carts located by elevator & front desk. Two heated pools, one adult & children. The lounge has quest computer, couch & two comfort chairs. Guest laundry & fitness center. Plenty of parking. Within walking distance is Wendy's, Burger King, Arby's & Taco Bell. Two gas stations-BP & Shell. For shopping a 24 hour super Wal-Mart to the east. This B.W. is located .2 mile east of I-55. Not much traffic as the facility is west of Pontiac. I wouldn't hesitate to stay in the future. Factors being : location (to I-55), quiet neighborhood, helpful & polite staff-Chrissie for check in & Tammy for check out- room's cleanliness & room's overall cost. I couldn't find any negatives. I have never encountered a Best Western that I didn't enjoy staying at. This B.W. would be the fourth of five during a recent trip.

    4
    « older but maintained very well »

    stopped while traveling do not generally pick a BW but were tired, glad to stop, nice place. did not use the pool or breakfast. soft beds but good nights sleep. would recommend. nearby small town with restaurants

  • 4
    « Good place to stay »

    The staff was wonderful. We left an item in the room when we checked out. They were great, found it and shipped it the next day. Our room was clean which is the most important thing, it wasn't conveniently located for us because the only elevator was a long walk from our room and the stairs are hard to take for seniors.

    3
    « Revisit back to old hometown »

    This hotel was clean, the room was nice, updated. The staff was friendly. Spent some time in the nice indoor hot tub. The only issue was that there were several kids in there, unattended that were loud and running around the pool playing tag. Idid not eat the breakfast that was privided, so can not rate that.

    4
    « Nice Stay »

    Stayed here for one night as part of a group bicycle tour. Everything about this stay was good. Room, bath, TV, AC, breakfast, staff. The beds seemed soft but ended up being quite comfortable. The mass produced omelets were actually pretty good. Really enjoyed Pontiac. Even got my picture taken with the Mayor.

    4
    « better than it looks from outside »

    from outside this looks like 90% of two story stars you can tell it has owner and staff that care hot breakfast is slightly better than most; noise level is quieter than most hotel was fairly full and we heard no noise; nice set of shade trees outside entrance; It has indoor pool; fitness center... I had no problems connecting my cpap medical machine by the bed only downside was stairs to second floor seemed strange I had some problems carrying my luggage down these stairs probably just my foot and stairs didn't line up (there is an elevator at back of hotel )

    4
    « Great stop for passing through on a long road trip »

    The previous two nights we had stayed at Holiday Inn Express that exceeded our expectation. This place was a bit more ordinary, clean but not sparkling. The beds were comfortable but getting close needing replacing. The room was quiet and had all the amenities we needed.

    4
    « Indoor Pool always clean! Comfortable and spacious rooms! »

    I stayed in this hotel during a business trip to Pontiac. It was a very nice experience getting out work and get to the hotel directly to the pool. It was always crystal clear and at perfect temperature. The rooms are big and very comfortable. Internet speed is average. The staff is friendly. Continental breakfast also very convenient and nice, with a good variety. I've been staying in this hotel many times, never disappointing. Thanks!

    4
    « Wedding in nearby Fairbury »

    We needed a place to stay near a wedding in Fairbury. I picked this Best Western because of other reviews. I agree with all the positive reviews. The staff were so friendly and welcoming. The room was spacious and clean and the bed was very comfortable. We spent some time at the hot tub, the whole pool area was clean and very nice. I liked that there are bathrooms in the pool area. The breakfast had a lot of choices and the coffee was really good.

    5
    « Visited September, 2015. The hotel room was clean, comfortable, and quiet. The staff is friendly »

    We stayed here in September of 2015. The room was clean, comfortable, and quiet. The staff is friendly and helpful when needed. The breakfast was great. Parking for our collector car was fine. We plan to stay again in September of this year.

    5
    « Great stay »

    Easy to get to, very clean and staff courteous and helpful. Hotel was located close to restaurants, gas stations and other stores and services. Was only about one minute off the interstate. The free breakfast was quite good. I would stay here again and would recommend this hotel.

    4
    « Friendly, easy stopover »

    We stayed here as a family for one night, a last minute turn up with no pre-booking. From our arrival everyone was friendly as welcoming, a room was quickly arranged (their one suite for our family) and we were in. The room was HUGE and the bed comfy, we were so tired that I can't honestly remember all the details, but that speaks well about how we slept so soundly. A quick and easy breakfast then back on the road. A great stop over

  • 4
    « One of the "Best" »

    Ha! You see what I did there. Wife and I were in Pontiac, IL working at the Eagle Performing Arts Theater for 5 days. This hotel was clean, comfortable, and affordable. We feel these are the 3 keys to a positive hotel experience. We didn't have breakfast at the hotel due to early work appointments elsewhere, but others in our group said it was quite good. Pontiac is also a GREAT town... we loved it.

    4
    « My Stay in Pontiac »

    In searching for a place to stay in Pontiac, Illinois, my colleagues and I found the Best Western. The staff were very helpful and the room was clean, nice and comfortable. I would recommend the Best Western if you are staying on Pontiac.

    5
    « Yes!!!! »

    Hotel was clean, nice, and well taken care of. We arrived late but our room was ready and the beds were comfortable. Didn't have a chance to use pool or tub but both looked very inviting. The hot bar breakfast was good. Definitely recommend this hotel.

    5
    « Friendly and clean »

    This is a very nice hotel that is easy to get to from the highway. Our room was clean and comfortable. The shower had enough hot water for three showers in a row. Towels were bright and soft. Beds were clean with lots of pillows that keep their shape. I liked having a fridge and microwave in the room. We enjoyed the well stocked continental breakfast each morning, which included pastries, bagels, eggs, yogurt, bananas, cereal, make your own waffles, biscuits and gravy and plenty of juice and drinkable coffee. If you are a coffee snob there is a Dunkin Donuts right across the street. All of the staff were cheerful and helpful, even when we showed up a little late for breakfast and they were beginning to clean up and put away the food, the staff never made us feel like we were inconveniencing them. Any time we called the front desk they were quick to assist. We didn't use the pool but it looked clean and inviting. I will stay here again.

    5
    « best wester pontiac »

    excellent facility with helpful, competent staff. clean rooms . at bit pricey but comparable to the region. this is on route 66 road. the only pool in the region and nonsmoking facility that accepts pets. good parking - some restaurants in the region for meals.

    1
    « Pool closed »

    Winter storm, kids want to swim....pool closed. Hotel thought "slow week" good time to do maintenance on pool... over the weekend...bad decision. This hotel has had numerous chain names through the years. Outside looks nice, rooms are typical. Maybe next year.

    5
    « Best Western Pontiac Inn »

    Very good room, great stay overall. Wonderful continental breakfast. We will be using this facility many times on our southern trips in the fall. If the timing is right we will be using them on our way back north in the spring. We ate at Baby Bull's Restaurant, it's close and great. Also the Inn is not far from shopping if needed.

    4
    « Excellent location, near 55 expressway, clean »

    Very good location, off expressway, clean facility. They have a swimming pool which is helpful. Only issue is not enough electric outlets available near bed. The staff were professional and provided guidance during my stay.

    5
    « good spot to stay »

    great hotel to work out of while I was on business. The field location was rained out, so the staff let us use the lobby for the afternoon to finish all the business we had to complete. The staff also dried our jackets while we worked.

    5
    « My stay at Best Western »

    I had to go out to Pontiac, Ill, for my brothers funeral and needed a place to sleep and glad i chose to stay there. The staff was exceptional. Everything you needed and always asking if you needed anything, too! Thank you

  • 5
    « Comfortable/Clean & Friendly Staff »

    My Husband and I was on business and stayed here at Best Western. The hotel was very comfortable and clean. The hotel staff was very friendly and very helpful with the location of the area. The area of the hotel has a Walmart across the road and a few places to eat. It is overall a quite area which we enjoy. The breakfast served at the hotel is good, included omelet, waffles, sausage and cold breakfast. I would definitely stay at this hotel again.

    5
    « Great value »

    There is not much in this area and for it being so small townish I have to say the BW was really excellent. An above average morning buffet, nice room and friendly staff. I also appreciated that they accepted my dog (small) and the fee was reasonable.

    4
    « Best Western Pontiac Inn, Pontiac, ILLINOIS »

    The Best Western to me is the best choice in Pontiac, but there aren't that many choices. It is priced high for the area and the accommodations. A forty mile drive gets you a suite at $30 less a night, but it is a forty mile drive.

    5
    « Nice »

    Our room was clean and everything was in good working order. The decor was appealing and and seemed fairly new. The breakfast was good, well maintained with a nice variety to choose from. If you left hungry, it was your own fault.

    3
    « This one needs some work »

    New mattresses, better educated front desk clerk. She told me my room was in the middle of the building and it just up the stairs from the front desk. After parking in the rear of the building which is what she recommended. I had to walk the length of the entire building to get to my room. When I turned on the wall heater in the room it set of the smoke detector. I complained as she told me that is because it hadn't been run in a while.

    5
    « Very good value. »

    We had a very large king suite in this Best Western which was really roomy and comfortable. The rate was just over one hundred dollars which was a bargain for accommodations like this. I would highly reccomend.

    4
    « Solid comfort »

    Good bed, good location (spend some time sightseeing in Pontiac before you move on!), friendly people - a nice solid mid-range hotel with few luxury touches but a lot of comfort. We stayed only one night; it was a quiet and restful stay. We would definitely stay here again.

    5
    « Great stay »

    Hotel was great, staff extremely accommodating and friendly. Had a great weekend. Hotel was booked solid but everything went along without any problems. We had a great room, turned out to be a suite and we enjoyed all of it. Very clean and accessible to highway and downtown Pontiac.

    4
    « Nice visit again »

    We were there about two or so years ago. Got our favorite room. Our favorite room is the large suite with a sofa and jacuzzi. Was only able to get it for one night. This time the room never seem to cool down. Granted the weather was in the nineties. We let the room cool for several hours but still warm at night. Lost a pink earring if you find it there. Food was still good for breakfast.

 

Getting to the hotel ...

All directions
·From: Chicago, IL. Take I-55 South to Exit 197. Turn left onto Route 116. Proceed through the stoplight for 0. 5 blocks and the Best Western Pontiac Inn is located on the left. ·From: St. Louis, Mo. Take I-55 North to Exit 197. Turn right onto Route 116. Proceed through the stoplight for 0. 5 blocks and the Best Western Pontiac Inn is located on the left.