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Best Western Hotel Pontiac Inn, Pontiac

4.0/5  - basé sur 225 notations.
1821 W Reynolds Street, 61764-9650, Pontiac, United States - Ver el mapa

El Best Western® Pontiac Inn está situado junto a la carretera I-55 entre Chicago, Illinois y St. Louis, Missouri. El servicio de ferrocarril Amtrak cuenta con paradas en Pontiac. Con una cómoda y estratégica ubicación, este hotel de Pontiac es el lugar de alojamiento idóneo para disfrutar de un productivo viaje de negocios o unas relajantes vacaciones. Siéntase como en casa en nuestras habitaciones recién renovadas y equipadas con una gran variedad de servicios. Las modernas e impolutas habitaciones de este hotel de Pontiac, Illinois, cuentan con televisión por cable vía satélite con HBO®, microondas, nevera, cafetera y mucho más. Antes de comenzar un día de reuniones o visitas a lugares de interés, disfrute cada mañana de un desayuno caliente completo gratuito tipo bufé. Con un fácil acceso a las principales empresas de la zona, nuestros huéspedes podrán disfrutar de un magnífico viaje de negocios en el Best Western® Pontiac Inn. Relájese con una fantástica ubicación a poca distancia de Caterpillar Inc, R. R. Donnelly, Mecalux, Anthony Liftgate, Pontiac Correctional Center y Exact Packaging. Con un centro de negocios en el hotel, llamadas para despertarse y acceso gratuito a Internet inalámbrico, nuestro hotel proporciona unas completas instalaciones para que pueda disfrutar de una relajada estancia. Explore las distintas atracciones de la zona durante su estancia, entre las que se incluyen la histórica Ruta 66, el Museo de la Ruta 66, el Museo Walldogs, el Museo de la Guerra de Livingston County, el Museo Pontiac-Oakland, la ruta Looking for Lincoln y los 23 murales repartidos por el centro de Pontiac. Disfrute también de la proximidad a varios parques y los tres puentes colgantes que cruzan el río Vermillion. Pontiac acoge también diversos eventos durante todo el año, entre los que se incluyen el Red Carpet Corridor, la muestra de autos Hangloose, el evento Pontiac Cruise Nights, Thresherman's Reunion y el Festival de Bluegrass Thresherman's por nombrar sólo algunos. Si desea consultar una lista completa de las actividades y eventos locales visite www. pontiac. org. Relájese en el hotel también con un rejuvenecedor baño en nuestra piscina cubierta o en nuestra bañera de hidromasaje. Saque el máximo partido a su estancia con toda una serie de servicios adicionales, entre los que se incluyen un nuevo gimnasio, servicio de lavandería, recepción las 24 horas, sala con computadoras para uso de los huéspedes y estacionamiento gratuito. Si desea disfrutar de una magnífica estancia en Pontiac con una excelente relación calidad-precio, reserve su habitación en el Best Western® Pontiac Inn. Disfrute de su estancia en nuestro hotel.

Best Western

Hotel Pontiac Inn

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Los puntos fuertes del hotel

  • Piscina cubierta
    Piscina cubierta
  • Aire acondicionado
    Aire acondicionado
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Recepción 24 horas 24
    Recepción 24 horas 24
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2018
Basado en la opinión de 224 huéspedes
NOTA EMITIDA
Excelente
97
Muy bueno
93
Normal
23
Malo
8
Pésimo
3
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
17
De negocios De negocios
44
En familia En familia
88
En pareja En pareja
48
En solitario En solitario
17
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Great Hotel"

5
28/08/2018

Very friendly staff, very clean Hotel. Breakfast was a hot breakfast, good in the area was clean. The whole hotel and room was also clean no complaints with this place would come back and stay again! There are few hotels right there in the area, glad we picked that one.

"excellent facility in pontiac illinois"

5
21/08/2018

well maintained facility. well located. conscientious, competent, caring staff. breakfast good, pool clean. exterior grounds nice and rooms comfortable. helpful staff that responds promptly to concerns/questions.

Sheyann w, Front Office Manager at Best Western Pontiac Inn, responded to this review
Dear grizelda2, Thank you for staying with us. We are glad to hear you enjoyed your stay. Our staff hopes to see you again next time you are in the area! Until then have a great day and safe travels.

"Family stay"

5
17/08/2018

Have stayed here before, once again no problems. Clean room, everything worked, comfortable beds, internet worked great. Breakfast had a lot of options. Quiet even though the hotel was pretty full. Would stay again.

Sheyann w, Front Office Manager at Best Western Pontiac Inn, responded to this review
Dear slist1976, Thank you for staying with us. We are glad to hear you enjoyed your stay. Our staff hopes to see you again next time you are in the area! Until then have a great day and safe travels.

"Good Night's Stay"

4
14/08/2018

We were looking for a quick place off the highway for an overnight, while on our way to have our camper repaired. This place was clean, and the staff was helpful. the breakfast was not really anything extraordinary, but it helped get the day started. No complaints.

Sheyann w, Front Office Manager at Best Western Pontiac Inn, responded to this review
Dear Stinkiesteve, Thank you for staying with us. We are glad to hear you enjoyed your stay. Our staff hopes to see you again next time you are in the area! Until then have a great day and safe travels.

"Average Hotel...Clean"

3
08/08/2018

Recently stayed here while on business in the area. The hotel was easy to find...directly off I-55. Check in was easy and the staff person working was very courteous. Check-In area is the same place where the is a small area for breakfast with a few tables. Room was pretty spacious and clean. The decor was a little dated but not out of shape by any means. The bed in particular was very comfortable. The cooling unit was a little loud and the windows easily fogged over. Free WiFi but it moved at a slow pace and was not very consistent. There was a pool on site but I did not use it. There looked to be several offerings at breakfast...I just grabbed a banana and coffee each morning. It's not a high-end hotel but if you need a clean comfortable place to stay in the area...it will do.

Sheyann w, Front Office Manager at Best Western Pontiac Inn, responded to this review
Dear Skating102, Thank you for staying with us. We are always glad to hear that our guests enjoyed their stay with us. Our staff hopes that you were able to enjoy all of the great features of our hotel. Many of our guests enjoy relaxing in our pool and hot tub. As well as, enjoying a refreshing meal before their departure. We hope to see you again soon. Until then, have a great day and safe travels.

"Perfect!"

5
01/08/2018

One night spent while traveling to El Paso to pick up camper! Excellent hotel! Great rooms super clean pool indoor with HOT TUB! Great after long day in car. Rooms quiet. Breakfast area small but we got a table. Offerings standard eggs sausage make waffles fruit oatmeal cereal and yogurt. Good coffee. Room our back to park bigger rigs

Sheyann w, Front Office Manager at Best Western Pontiac Inn, responded to this review
Dear Lorri P, Thank you for staying with us. Our staff is thrilled to hear you enjoyed your stay with us. Many of our guest enjoy our ever growing breakfast menu. We hope to see you again soon. Until then have a great day and safe travels.

"Great stop"

5
26/07/2018

Hotel clean, breakfast good and staff friendly. This was an excellent place to stop on our way through Illinois on our way to Mackinaw Island. It was quiet. The area had plenty restaurants and a WalMart. .

Sheyann w, Front Office Manager at Best Western Pontiac Inn, responded to this review
Dear Schisler1978, Thank you for staying with us. We are always glad to hear that our guests enjoyed their stay with us. Our staff hopes that you were able to enjoy all of the great features of our hotel. Many of our guests enjoy relaxing in our pool and hot tub. As well as, enjoying a refreshing meal before their departure. We hope to see you again soon. Until then, have a great day and safe travels.

"Close to Route 66 museum"

4
23/07/2018

This was a convenient, clean, well maintained property close to the town of Pontiac. Nice indoor pool and Spa (both handicapped accessible if needed). A good variety of breakfast items including the self service waffle maker. Staff was friendly, beds comfortable. 1 night stay only, but well worth a longer stay.

Sheyann w, Front Office Manager at Best Western Pontiac Inn, responded to this review
Dear Brenda W, Thank you for staying with us. We are always glad to hear that our guests enjoyed their stay with us. Our staff hopes that you were able to enjoy all of the great features of our hotel. Many of our guests enjoy relaxing in our pool and hot tub. As well as, enjoying a refreshing meal before their departure. We hope to see you again soon. Until then, have a great day and safe travels.

"Nice hotel"

5
09/07/2018

Hotel was clean, bathrooms were clean, rooms were clean. Hotel staff was very personable and agreeable to allowing us to use lobby while finding out if we were canceling second night due to unforeseen change of plans. Work out room was smaller but functional.

Sheyann w, Front Office Manager at Best Western Pontiac Inn, responded to this review
Dear LeighAnna H, Thank you for staying with us. Our staff is thrilled to hear you had a great stay. We hope to see you again next time you are in the area. Until then, have a great day and safe travels.

"Quiet Clean Hotel"

4
24/06/2018

This is a quiet and clean hotel and perfect for a pet friendly stop along Route 66. While the staff seemed preoccupied with another visitor on the phone while we were checking in, overall everything was good. Plenty of space to walk our dog. Breakfast was ample. We would stay here again.

Sheyann w, Front Office Manager at Best Western Pontiac Inn, responded to this review
Dear GamecockHeavy, Thank you for staying with us. Our staff is thrilled to hear you had a great stay. We hope to see you again next time you are in the area. Until then, have a great day and safe travels.

"Route 66 stay"

5
19/06/2018

We chose this hotel because Best Western is biker friendly. BW held up their end of the deal. We asked for help, they gave it to us. We asked about washing our bike. They gave us rags, hose, and a bucket. Very accommodating to us. We appreciate that. Room was very nice and quiet for being on a busy road. Breakfast was bisquits and gravy. My wife's favorite. If in the area again, we will stay here again.

Sheyann w, Front Office Manager at Best Western Pontiac Inn, responded to this review
Dear LiveEachDay, Thank you for staying with us! Our staff is thrilled to hear you had a great stay. We hope that you were able to enjoy all of the great amenities our hotel has to offer, such as our free breakfast and heated pool. We hope to see you again next time you are in the area. Until then, have a great day and safe travels.

"All That Is Needed"

5
07/06/2018

Stayed here for a night on the way to Springfield. Close to the Interstate. Clean, quiet and well fitted with a Pool. Breakfast was included and was all that was needed. Went to Arby's for dinner as it was across the road - worst food ever.

Sheyann w, Front Office Manager at Best Western Pontiac Inn, responded to this review
Dear Steve M, Thank you for staying with us. Our staff is thrilled to hear you enjoyed your stay. We work very hard to keep our hotel clean and sanitary for our guest. We are glad to hear you enjoyed our pool, as well as our breakfast. We are constantly adding new breakfast items to our menu to satisfy every guests preference. We hope to see you next time you are in the area. Until then, have a great day and safe travels.

"Greatest motel in Pontiac!!"

5
01/06/2018

good room good service nice people had a great time on my stay, staff was great the cleaning lady susan was extremely thorough when cleaning my room, front desk was very kind!! loved this place, my kids enjoyed the pool and the breakfast was hot and different each day loved it, i recommend this place to everyone! Parking lot was always clean, so you know these owners care what we think and to me the parking lot says it all about your place so i say yes to this place they are the best!!

Sheyann w, Front Office Manager at Best Western Pontiac Inn, responded to this review
Dear Serviceairrowmech, Thank you for staying with us. Our staff is thrilled to hear that you and your family enjoyed your stay with us. Susan, as well as our other housekeepers are trained by our ICARE Clean program. Our housekeepers focus to keep our rooms as clean as possible, while our maintenance team keeps up our parking lot. We are really glad your family had such a great stay, and we look forward to seeing you again in the future. Until then, have a great day and safe travels!

"Fine For Overnight "

4
29/05/2018

Stopped here for overnight stay. Arrived fairly late so Arby's close by was handy. Staff friendly and rooms clean, albeit a bit dated. Good breakfast choice. Pontiac nice town to stroll around if you have an hour or two spare, and definitely recommend the Route 66 museum.

Sheyann w, Front Office Manager at Best Western Pontiac Inn, responded to this review
Dear CalneBluebird, Thank you for staying with us. Our staff is glad to hear you enjoyed your stay with us. Besides Arby's we are also located next to Burger King, Subway, Taco bell and Wendy's. A lot of our guest enjoy the variety. We are glad to hear you enjoyed our breakfast. We hope you were able to enjoy our pool and spa as well. We look forward to seeing you again in the future. Until then, have a great day and safe travels.

"Great Weekend"

5
28/05/2018

Employees friendly, swimming pool was very enjoyable for us and grandkids. Location of motel was good. Room was ready when we arrived, extra towels and washcloths were provided. Breakfast was fresh and very good with a variety of items including fresh fruit.

Sheyann w, Front Office Manager at Best Western Pontiac Inn, responded to this review
Dear bnbway53, Thank you for staying with us. Our staff is thrilled to hear you had a great stay. We hope to see you again next time you are in the area. Until then, have a great day and safe travels.

"Hotel Stay in Historic Pontiac"

4
22/05/2018

The pool was the perfect temperature, the wi-fi was working smoothly, and the breakfast was above average. The TV was okay despite being in the form of digital channels, but it still ran very smoothly. It's the best place to stay after seeing the average sights of historic Pontiac.

Sheyann w, Front Office Manager at Best Western Pontiac Inn, responded to this review
Dear sbergman4252, Thank you for staying with us. Our staff is thrilled to hear you enjoyed your stay. We work very hard to keep our hotel clean and sanitary for our guest. We are glad to hear you enjoyed our pool, as well as our breakfast. We are constantly adding new breakfast items to our menu to satisfy every guests preference. We hope to see you next time you are in the area. Until then, have a great day and safe travels.

"Return visit to this inn"

5
20/05/2018

This Inn is in our former hometown, and thus a return visit. The bed and wonderful pillows gave us a good nights sleep and there was no external noise to be disruptive. The complementary breakfast was good and got us on our way in a timely fashion

Sheyann w, Front Office Manager at Best Western Pontiac Inn, responded to this review
Dear Lynne M, Thank you for staying with us. We are thrilled to hear you had a great stay. Our staff hopes you were able to enjoy all of our great amenities we have to offer, such as our free hot breakfast. Our staff is always listening for suggestions to improve our breakfast selection to meet the needs of all our guest. We hope to see you again soon. Until then, have a great day and safe travels.

"Did the job"

3
10/05/2018

Good location off Interstate 55, not far from the downtown museums. The breakfast area is a bit small so we didn't get a seat. The bed as comfortable. Decent enough for the price. Ample parking, elevators.

Sheyann w, Front Office Manager at Best Western Pontiac Inn, responded to this review
Dear C00perjam, Thank your for staying with us. Our staff is glad to hear you had a good stay. We are sorry to hear you were unable to get a seat during breakfast. Our staff is aware of the situation and are working towards a resolution. We hope you will stay with us next time you are in the area. Until then, have a great day and safe travels.

"Very awesome stay."

5
04/05/2018

Great hotel and staff. The beds were a little hard for my medical conditions. Otherwise everything was great. We stay here every time we are in Illinois. It is a great place to meet to see my family and all my friends.

Sheyann w, Front Office Manager at Best Western Pontiac Inn, responded to this review
Dear Bonnie B, Thank you for staying with us! Our staff is thrilled to hear you had a great stay. We hope that you were able to enjoy all of the great amenities our hotel has to offer, such as our free breakfast and heated pool. We hope to see you again next time you are in the area. Until then, have a great day and safe travels.

"Great stay!"

4
26/03/2018

Snow storm Uma had us get a room! Everything went great. Pool and pool room were nice and warm and hot tub was actually hot. Everything seemed very clean and kept up. Breakfast was your average continental breakfast- always room for improvement there but not this individual Best Westerns fault. Hotel staff was very happy we had a reservation as they were completely booked. It was a nice treat to be able to use the hot tub and pool. Not many hotels offer both. The fitness room was small but clean and kept up. My husband and I like to work out together so 2 treadmills would have been nice. Had a great stay at the Best Western. It's a little off the beaten path but lots of shopping options. Ate at a really great restaurant called Bernardi's. Was worth going to Pontiac just for that.

"Lots of improvements being made"

4
07/01/2018

We usually stay here a few times a year. This hotel has really improved since our visit. The rooms were super clean and the staff was friendly. The breakfast was hot and plentiful. The pool was nicely heated despite it being -20 outside. We will visit again!

Sheyann w, Manager at Best Western Pontiac Inn, responded to this review
Dear Jilliams618, Thank you for staying with us. Our staff is thrilled to hear you loved your stay. Our management has been working to implement a lot of changes to make our guest's stay perfect. We are constantly taking recommendations for improvement. Our guests suggestions help us improve future guests visits. We hope you were able to experience everything our hotel has to offer. Many of our other guests really enjoy our big selection of breakfast items. We try to accommodate everyone's taste buds to provide a healthy breakfast. Our staff hopes to see you again soon. Until then have a great day and safe travels.

"Friendly environment"

4
31/12/2017

Great place we used as we were in town for b ball tournament. Ellie was just amazing. People were very friendly. They went of their way to meet all boys needs. They even kept breakfast little bit longer to serve all boys as they were three teams staying there.

Sheyann w, Manager at Best Western Pontiac Inn, responded to this review
Dear Semira S, Thank you for staying with us! We are excited to hear you had such a great stay. Our staff works very hard to accommodate all of our guest needs, no matter what they are. We are glad we were able to help the boys relieve the nutrition they needed to play in the tournament! We hope to see you for next years tournament. Until then, have a great day and safe travels.

"Home Away From Home!"

5
13/12/2017

I have been coming back and forth here for a little while now and sometimes for a week at a time. I must say that it is absolutely wonderful, relaxing and clean! Good breakfast and wonderful staff as well that make your stay far beyond great! Cathy & Jeff are beyond amazing and overall this is where anyone should come to. Thanks so much again and your MN friend/family will be coming back again very, very soon!!. : )

Sheyann w, Manager at Best Western Pontiac Inn, responded to this review
Dear DrRichards32, Thank you for staying with us. We are glad to hear you have enjoyed your stays with us. Our staff works hard to make our guest feel at home. We hope you were able to enjoy our pool and spa during your weeks with us. Many of our other guest with lengthy stays say it helps them relax after a long day. Everyone here at Pontiac Inn, hopes to see you again soon. Until then, have a great day and safe travels!

"Home Away From Home!"

5
09/12/2017

Comfortable, clean nice and relaxing with the most amazing staff in the world! Above and beyond their job, it comes from the heart! This was and is a great place to stay any time you need to. I love this place!

Sheyann w, Manager at Best Western Pontiac Inn, responded to this review
Dear arielt725, Thank you for staying with us. We are glad to be able to provide you with great service. Our employees are very customer oriented individuals that love their job. Here at Best Western, we believe in accommodating our guest with all of their needs. We hope to see you again soon. Until then, have a great day and safe travels.

"ROUTE 66 Exploration"

4
27/10/2017

After a day of travelling 66 or just doing Pontiac's historic museum and or murals. Nice location, though off 66, to stay when doing 66 explorations. Close to eateriers and other services. Quiet location for a good night's rest.

FDMpontiac, Manager at Best Western Pontiac Inn, responded to this review
Dear Route66Traveller, Thank you for staying with us. We are glad to hear you enjoyed your stay. A lot of our other guest enjoy seeing all of the great museums the town of Pontiac has to offer. The Pontiac Oakland Museum and the Route 66 Hall of Fame Museum are among our guest favorites. We hope you were able to enjoy all of our great amenities such as our pool and full breakfast. Our staff looks forward to seeing you next time you are in the area. Until then, have a great day and safe travels.

"Great Hotel, Great Vallue"

5
26/10/2017

We loved this hotel. Rooms were nice. Beds comfortable. Bathroom is the kind with a large counter in with the shower. Plenty of room to put things on the counter. Shower powerful and comfortable at the same time. All employees helpful and friendly. Breakfast had cheese omelets, sausage, bacon, biscuits and gravy as well as the regular breakfast fair. Great value for the price

FDMpontiac, Manager at Best Western Pontiac Inn, responded to this review
Dear ozarkcarol, Thank you for staying with us. Our staff is thrilled to hear you had such a great stay. It sound like you were able to experience all of the great things our hotel has to offer. We hope you were able to enjoy a swim in our indoor pool. A lot of our other guest enjoy the hot tub as well. We look forward to seeing you next time you are in the area. Until then, have a great day and safe travels.

"Pleasantly surprised by great value - everything very nice"

5
18/10/2017

Sometimes it's hard to find a nice business hotel in a small market, but online reviews were uniformly positive for Best Western Pontiac IL. The reviews were right! I will definitely choose this hotel again when I'm traveling in the area, the room was clean, comfortable and well equipped for a business traveler. Good shower, B-minus comp breakfast (which is not bad, because MOST mid-range hotels are C-minus), and very friendly and helpful staff.

FDMpontiac, Manager at Best Western Pontiac Inn, responded to this review
Dear 935lawrencesn, Thank you for staying with us. We are glad to hear we were able to live up to your expectations of our hotel. Our staff works very hard to make every guest stay pleasant. We hope you were able to relax in our pool during your stay. We have heard from several of our business travelers that they love to relax in our pool or spa after a long day of driving. Our staff hopes to see you again soon. Until then, have a great day and safe travels!

"Very satisfied"

4
04/10/2017

Very friendly and helpful staff... Clean with comfortable beds. Definately will stay here again and will recommend this place. The only bad thing was the location of the elevator. It was at the opposite end of the front desk.

FDMpontiac, Manager at Best Western Pontiac Inn, responded to this review
Dear robinmZ7644QH, Thank you for staying with us. We are glad to here you enjoyed your stay. We hope to see you again soon. Until then, Have a great day and safe travels.

"Had multiple problems while staying as part of a bridal party. I would not recommend this hotel"

2
02/10/2017

This hotel's service & cleanliness standards are unacceptable & there is a great deal of room for improvement. As part of a bridal party staying at this hotel I expected more empathy & care be taken for the group at large but especially the bride. I will not be returning to this property.

FDMpontiac, General Manager at Best Western Pontiac Inn, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 815-842-2777

"Nice hotel in Pontiac"

4
25/09/2017

Travelling along Historic Route 66, my wife and I stayed at numerous Best Western Hotels. This was one of the nicer ones. Several nearby restaurants. We had dinner at Baby Bull's. The Route 66 Museum downtown is well-done.

FDMpontiac, Manager at Best Western Pontiac Inn, responded to this review
Dear Frederic M, Thank you for staying with us. Our staff is glad to here you enjoyed your stay. There are a lot of good restaurants in Pontiac. A lot of our traveling guest enjoy eating at Baby Bull's. We hope you were able to enjoy all of the interesting museums Pontiac has to offer. We hope to see you again soon. Until then, have a great day and safe travels.

"Great smaller hotel"

5
22/09/2017

We were driving late traveling west and avoiding Chicago. This was a gem of a smaller property in a small town. Next time we head east we'll try to stay here again. Very well kept and quiet. Outstanding value.

FDMpontiac, Manager at Best Western Pontiac Inn, responded to this review
Dear Peter M, Thank you for staying with us. We are glad to hear you enjoyed your stay. Our housekeeping staff works very hard to keep our hotel in good condition. We hope you were able to enjoy all of our great amenities, like our pool and free breakfast. We look forward to seeing you again soon! Have a great day and safe travels.

"Excellent motel sw of Chicago"

5
17/09/2017

Motel is close to I 55 and of good quality as are most Best Western motels. There are several fast food restaurants close by. All the usual services were present and in good condition. There was an excellent hot breakfast with a good selection. This motel does take animals and we did experience a barking dog in a nearby room that was somewhat disturbing.

FDMpontiac, Manager at Best Western Pontiac Inn, responded to this review
Dear Robert J, Thank you for staying with us. Our staff works very hard to keep all of our amenities in good condition. We are glad to hear you had a good stay. We are a pet friendly hotel, but we do have policies to ensure our "non-furry guest" are not disturbed. Next time you stay with us, be sure to let the front desk know of disturbances and we will handle them promptly. We hope to see you again soon. Until then, have a great day and safe travels.

"Pontiac - Get your kicks!"

4
11/09/2017

Very pleasant stay for a break on Route 66, lots of Route 66 things to see in Pontiac. Some very good restaurants & extremely friendly people. Recently renovated, really good breakfast & warm pool. Spa was hot too. Back door doesn't lock & this is a security issue.

FDMpontiac, Manager at Best Western Pontiac Inn, responded to this review
Dear darylm822, Thank you for staying with us. We are glad to hear you had a great time in Pontiac. For a small town there is a lot to see. Our staff works hard to keep our pool and hot tub clean. We hope to see you again soon. Have a great day and safe travels.

"QUALITY AND VALUE!"

5
05/09/2017

This is a great place to stay. We had a wonderful experience. Room was great, Internet was PERFECT (that is unusual!) TV was fine, many stations to choose from. Very convenient location. Right off 55 and Walmart and a number of dining choices nearby. The indoor pool looked GREAT - I didn't bring my suit! Breakfast was great as well. GREAT VALUE FOR THE DOLLAR. Would recommend this Best Western to anyone.

FDMpontiac, Manager at Best Western Pontiac Inn, responded to this review
Thank you for staying with us. We are glad to hear you enjoyed your stay with us. We have recently made adjustments to our Internet to enhance it's connectivity. We hope to see you again soon. Hopefully next time you will get to enjoy or indoor pool and hot tub! Have a great day and safe travels.

"First stop outside chicago"

5
23/08/2017

Excellent place to stay, heading south towards St Louis, after collecting hire car on arrival in Chicago. Friendly hotel, informative staff & excellent buffet breakfast: just off the Interstate. Route 66 just nearby for added interest.

FDMpontiac, Front Office Manager at Best Western Pontiac Inn, responded to this review
Dear John W. Thank you for staying with us. We are thrilled to hear you enjoyed your stay with us. Our staff try's to stay up to date on all things local. We are glad you enjoyed our breakfast as well. We try to have a big variety for breakfast since its the most important meal of the day! We hope to see you again soon. Until then have a great day and safe travels.

"Great service and a great stay"

5
21/08/2017

Very nice and clean and Super Honest staff. Had left Ipad charging in room and the cleaning crew quickly reported it to the front desk who then contacted us. Nice Job! Very much appreciate that care and service in todays world!!!

FDMpontiac, Front Office Manager at Best Western Pontiac Inn, responded to this review
Dear davidhD1141RI, Thank you for staying with us. We are glad we were able to provide you with superior hospitality. Our staff works hard to make every guest stay perfect. We have a very thorough staff. They are trained to act promptly when they find anything a guest has left behind. We are truly glad you enjoyed your stay with us. We hope to see you again soon!!!

"Best Western, Pontiac, Ill"

4
21/08/2017

Nice clean place. Friendly helpful staff. Decent free breakfast. I would recommend to friends and family. This hotel was much nicer than the one we had stayed at in Columbia, MO the previous 2 nights. Clean, modern, comfortable room.

FDMpontiac, Front Office Manager at Best Western Pontiac Inn, responded to this review
Dear RobertbL6101WO, Thank you for staying with us. Our staff works hard to make every stay a perfect one. We are glad to hear you had a great stay.

"The best BW I've ever seen."

5
09/08/2017

I don't remember the last time I even looked or stayed at a Best Western...but before arriving, we just remember old and overpriced. Our stay in the Pontiac IL BW changed our image of BW for good. The hotel was modern, comfortable and extremely clean! The friendly staff and amenities were all perfect. The pool was a great add-on...very clean, lots of towels, perfect temp, not too much chlorine, we will definitely stay there again.

FDMpontiac, Front Office Manager at Best Western Pontiac Inn, responded to this review
Dear N9490ULpierrep, Thank you for staying with us. We are glad to hear we were able to change your mind about the Best Western Brand Hotels. Our staff works very hard to keep our hotel up to par. We hope you will come and stay with us again soon. Until then, have a great day and safe travels!

"Nice clean hotel"

4
28/07/2017

We stayed here while in Pontiac IL and really enjoyed our stay. The hotel and rooms were clean kept up nicely. The room was fairly quiet. Beds were comfortable. Breakfast was very good. Better than most hotel breakfasts. The pool was nice and actually warm. The hot tub was hot but the jets were very wimpy. I would stay here again and recommend it to others. There is parking for large vehicles with trailers in the rear.

FDMpontiac, Manager at Best Western Pontiac Inn, responded to this review
Dear JubileeJerry, Thank you for staying with us. We are thrilled to hear you had a fantastic time. Our staff works very hard to keep our hotel clean for our guest. We are sorry our hot tub jets were not very powerful. We are working to resolve the issue. We hope to see you again soon. Until then, have a great day and safe travels.

"Pleasantly surprised "

4
28/07/2017

We were doing the Illinois part of Route 66 and needed somewhere to stay in Pontiac - there aren't many choices. It was ok location-wise not that central but obviously we had transport and parking is free. Checkin was easy and the young lady at the desk very pleasant. The room was a good size with a comfortable bed in fact a better room than some so called 4 and 5 star hotels we had stayed in. Breakfast was average but it's included so really I shouldn't complain because the overall price for this place considering what we got was truly excellent. Only complaint was it's not easy getting the hot water just right in the shower.

FDMpontiac, Manager at Best Western Pontiac Inn, responded to this review
Dear RDnkh, Thank you for staying with us. We are glad to here you had a great stay. We hope to see you again soon! Have a great day.

"Very nice"

5
28/07/2017

Was impressed with cleanliness and updated decor. Beds were very comfortable. Breakfast could of used a bit more healthy items but it offered hot buffet items for those who were not watching their weight. My family loved the breakfast.

FDMpontiac, Manager at Best Western Pontiac Inn, responded to this review
Dear James A, Thank you for staying with us. We are glad to hear you and your family enjoyed our hotel. We are constantly trying to add new things to our breakfast. If you have any suggestions please let us know the next time you stay with us. We hope to see you again soon. Until then, Have a great day and safe travels.

"Nice hotel"

4
17/07/2017

Nice facility tv cable was messed up and my bill was wrong at checkout. Check in was great helpful staff at check in. I would stay here again. The breakfast was ok. They did not have any hot chocolate.

FDMpontiac, Manager at Best Western Pontiac Inn, responded to this review
Dear ThomasrH9853UA, Thanks for staying with us. We are glad to see you had a good stay. We apologize for any inconvenience for your bill and the tv cable. Our staff hopes you will give us another chance to provide you with supierior hospitality and hot chocolate in the future! :) Until then have a great day and safe travels.

"Stay was great"

4
17/07/2017

Breakfast was hot and a large selection was available. Staff was friendly. Room was clean and everything worked (fridge and microwave. Only suggestion is if the room is for 4 people, why don't hotels have 4 towels in room right away? Don't like to have to ask for extra towels.

FDMpontiac, Manager at Best Western Pontiac Inn, responded to this review
Dear Andrea M, Thank you for staying with us. We are glad to hear you enjoyed your stay. Our staff works very hard to keep our hotel clean. We apologize that you had to ask for towels. Thanks to your feedback, we can improve our guests future stays. At Pontiac Best Western we try to make every guest stay perfect.

"My stay at Best Western"

5
03/07/2017

This is a very nice hotel. The staff are very friendly and helpful. The room was very nice. I will definitely stay here again. I will let everybody I know what a nice it is to stay at. I enjoyed the breakfast to. They had a great variety of stuff to select from. I was surprised that they had biscuits and gravy. One of my favorite breakfasts.

FDMpontiac, Front Office Manager at Best Western Pontiac Inn, responded to this review
Dear L7059QJsarahf, Thank you for staying with us. We are glad to hear you had such a great stay. We are constently adding new breakfast items to our buffet. The biscuts and gravy is a big hit with our employees as well. We hope to see you again soon. Until then have a great day and safe travels!

"Best Western, Pontiac, Illinois"

4
02/07/2017

The hotel' was a little pricier than we expected when considering the location. The staff (at least the one person we met) was very friendly and accommodating. The amenities were reasonable. This would make a nice stopover, due to its proximity to Highway 55. Service value

FDMpontiac, Front Office Manager at Best Western Pontiac Inn, responded to this review
Dear WilliambZ467GH, Thank you for staying with us. All of our staff are trained to go above and beyond for are guest. We try to accommodate all guest requests. We really hope to see you again soon. Until then have a great day and drive safe!

"best western pontiac"

5
30/06/2017

Very clean and very comfortable! If you are on vacation: be aware breakfast ends at 9am, not 10am: don't plan to sleep in. We can't comment on the free breakfast: we decided to sleep in until 9. ... thanks

FDMpontiac, Front Office Manager at Best Western Pontiac Inn, responded to this review
Dear davidbL7405KT, Thank you for staying with us. Our staff is thrilled to hear you had a comfortable stay. We hope you can try our breakfast next time you stay with us. Have a great day and we hope to see you again soon.

"Another good Best Western"

4
26/06/2017

This was a very good facility. Traveling to anywhere in Pontiac was very easy. We were there for a rally which was very well organized by the Tourism Bureau and GWRRA Illinois District team. We were very impressed with the military museum.

FDMpontiac, Front Office Manager at Best Western Pontiac Inn, responded to this review
Dear Jan M, Thank you for staying with us. We are glad to hear you liked our facility. We hope to see you again soon. Until then have a great day and safe travels!

"Overnight Stay for a family wedding"

5
26/06/2017

We were visiting Pontiac for a family wedding. We needed to hotel rooms. Each were clean & very nice to stay in. We would return and stay again in the future. The hotel was busy with several other guests and the staff had everything under control. We did not eat because we were attending a family breakfast as we checked out but the breakfast looked very good as we were checking out.

FDMpontiac, Front Office Manager at Best Western Pontiac Inn, responded to this review
Dear Laura Y, Thank you for staying with us! We are glad to hear you enjoyed your stay. Our staff works very hard to keep everything orderly and clean. We hope to see you again soon, maybe then, you can try our great breakfast buffet.

"Stay"

3
19/06/2017

Our stay was just OK. Room smelled like smoke. Toilet was clogged the very first time using. The comforters were different on each bad. It would've been nice to have an ice machine on the second floor.

FDMpontiac, Manager at Best Western Pontiac Inn, responded to this review
Dear Anthony Z, Thank you for staying with us. We are sorry we did not exceed your expectations. We hope to see you again to have another chance at making your stay a great one. Until then have a great day and safe travels!

"Poor housekeeping and noisy"

3
16/06/2017

Departed room at 9 am returned at 6 pm and room had not been touched by housekeeping, no lean towels no coffee. Room was exactly as we left it 9 hours earlier. Excessive noise in hallway from 12:30 am until 3 am.

FDMpontiac, Manager at Best Western Pontiac Inn, responded to this review
Dear J5923Cronaldg, We are sorry we did not meet your expectations. We hope that you will give us another chance in the future to provide you with superior hospitality.

"would recommend"

5
05/06/2017

Very clean and comfortable. Room felt dated but everything worked. Bed and linens were clean and comfortable. Staff was very friendly. Breakfast was excellent. Eating area is too small. Food was continuously resupplied. Safe environment.

FDMpontiac, Front Office Manager at Best Western Pontiac Inn, responded to this review
Dear Chris O, Thank you for staying with us. We are glad to here you enjoyed your stay. We hope to see you again soon!

"Great Hotel-BAD water"

3
01/06/2017

The hotel was great but don't think you will be able to shower here because the water smells like river water yuck. You can not drink it or use it for anything. It is not just a problem with this hotel but all hotels in the area and the town in general.

FDMpontiac, Manager at Best Western Pontiac Inn, responded to this review
Dear461kristya, Thank you for staying with us. We are sorry to here you had a bad experience. We hope you will stay with us again. So we can have another chance at providing you with supieroir care.

"good food"

5
27/05/2017

Hotel was not close to exit. We saw the hotel after we passed the exit. Breakfast was well maintained with nice variety. There is a restaurant within walking distance from the hotel with good food and even better prices for your evening meal.

FDMpontiac, Front Office Manager at Best Western Pontiac Inn, responded to this review
Dear Carol N, We are glad to hear you enjoyed your stay with us. We hope to see you again soon!

"A good place to stay"

5
18/05/2017

Everything about this 2 day stay was good. Pleasant staff, good breakfast and an easily accessible location. Worth the price for what you get. A place I would return to the next time I am in the area.

FDMpontiac, Manager at Best Western Pontiac Inn, responded to this review
Dear Douglas S, Our staff is glad to hear you had such a wonderful stay. We really look forward to seeing you again! Until then, we hope you have a great day and safe travels.

"Best choice in Pontiac"

4
15/05/2017

Believe me...if you are staying in Pontiac, Best Western is where you want to stay! The rooms are clean and comfortable. The staff is quite friendly and helpful. The breakfast is about what you would expect, but quite acceptable.

FDMpontiac, Manager at Best Western Pontiac Inn, responded to this review
Dear Ethel S, Thank you for staying with us! Everyone here at Pontiac Best Western works very hard to keep our hotel clean. We also try to stay up to date on anything our guests might wish to know, to make there stay worry free. We hope you will come stay with us again soon!

"A+ customer service"

5
12/05/2017

going to ISU for graduation, I had 2 rooms booked. My father ended up in the hospital at the last minute and the desk manager was kind enough to walk me through a "no cancel" reservation with Expedia. The room itself was clean and comfortable and even though we had the dreaded room off the lobby, the noise was tolerable. I would highly recommend this if you are in the area.

FDMpontiac, Manager at Best Western Pontiac Inn, responded to this review
Dear Pam H, Thank you for choosing us for your stay. Everyone here at Pontiac Best Western strive to make every guest stay perfect. We are sorry to hear that your father was in the hospital. The staff here wish him a quick recovery. We hope to see him and you both soon! Have a great day!

"Good value, great staff!"

5
01/05/2017

Welcoming and helpful staff. Average hotel overall, but clean with good room amenities. Pool was very clean. Breakfast was well stocked and plentiful. Enjoyed our one night stay with our family. Will stay here again.

FDMpontiac, Manager at Best Western Pontiac Inn, responded to this review
Dear MidwestTravelGirl_11, Thank you for your stay. Everyone here at Pontiac Best Western Inn works hard to keep our hotel spotless. We are thrilled to here you had such a great day. We hope to see you again soon!

"Hotel Review"

3
26/04/2017

Overall good hotel the was clean and staff friendly. Food quality was average, but ok for the value of room. Right off the freeway so very easy to get on and off. Staff was informative and helpful in explaining hotel services.

FDMpontiac, Manager at Best Western Pontiac Inn, responded to this review
Dear Andy Z, Thank you for choosing us for your stay. All of us here at Pontiac Best Western try to stay up-to-date on all of our services and popular locations in the area to make your stay worry-free. We are delighted to hear you had a great stay, and we hope to see you in the near future!

"Modern, Comfortable"

5
24/04/2017

This motel is modern, comfortable, and conveniently located at the edge of Pontiac. The room was large and included a desk and chair, lounge chair, TV, microwave, mini fridge, and a firm king sized bed. There were several electrical outlets, and the lighting was plentiful. The wifi connection was speedy and consistent. The room was quiet. The breakfast food selection was nice. I would stay there again.

FDMpontiac, Manager at Best Western Pontiac Inn, responded to this review
Dear Carole D, Thank you for staying with us. Our staff is pleased we were able to accommodate all of your lodging needs. We really hope to see you again in the near future. Have a great day!

"Pretty good but...."

2
22/04/2017

Reasonably standard travellers hotel with good parking and spacious rooms. But one of the beds had a white cover with small drops of dried blood on the top. Yuck. Staff were very apologetic but these things should never happen.

FDMpontiac, Manager at Best Western Pontiac Inn, responded to this review
Dear GrantHay, From all of us here at Pontiac Best Western, we apologize for your experience. Thanks to your review, we have taken the necessary precautions so this does NOT happen again. There is no excuse as to why this type of thing should have happened. We hope that you would consider staying with us again, so we have another chance to provide you with a superior experience. We hope you have a great day and safe travels!

"Good value"

4
08/04/2017

We have stayed at this hotel several times and have always received great consistent service. Rooms are clean, breakfast is good, and several wonderful restaurants nearby in the downtown area! Pool area is also very clean.

FDMpontiac, Manager at Best Western Pontiac Inn, responded to this review
Dear Amandam06057W0, On behalf of the entire staff here at the Best Western Pontiac Inn, I would like to thank you for choosing us for your recent stay in Pontiac. We look forward to possibly serving your lodging needs in the future!

"Awesome staff"

4
04/04/2017

I was greeted by the friendliest desk employee. He was so kind and genuinely concerned that all of our hotel expectations were met. The beds were comfortable, the rooms were quiet, and the lobby was comfortable. Wifi was strong, free breakfast was good, and the shower had great water pressure. I'm actually going to stay there again tomorrow.

FDMpontiac, General Manager at BEST WESTERN Pontiac Inn, responded to this review
Dear MomASL, On behalf of the entire staff here at the Best Western Pontiac Inn, I would like to thank you for choosing us for your recent stay in Pontiac. We look forward to possibly serving your lodging needs in the future!

"Clean, comfortable, and dependable"

5
04/04/2017

I have stayed at this property several times and have been satisfied each time. The rooms are clean and the beds comfortable. Check-in and check-out is a breeze. The breakfast is always fresh and tasty.

FDMpontiac, General Manager at BEST WESTERN Pontiac Inn, responded to this review
Dear Bruce B, On behalf of the entire staff here at the Best Western Pontiac Inn, I would like to thank you for choosing us for your recent stay in Pontiac. We look forward to possibly serving your lodging needs in the future!

"Decent stay for the price"

4
02/04/2017

Nice clean place to stay with much to do around the area. Attitude of counter people was awesome and was there to help if we had needed it. Hotel was fairly easy to find and located in nice area. Only thing we thought was a down side was beds were not real comfy. I would definitely recommend this hotel as price is right.

FDMpontiac, Manager at BEST WESTERN Pontiac Inn, responded to this review
Dear Alonzo C, On behalf of the entire staff here at the Best Western Pontiac Inn, I would like to thank you for choosing us for your recent stay in Pontiac. We look forward to possibly serving your lodging needs in the future!

"Hotel Reflects the Friendliness of the City"

5
30/03/2017

From the check-in to check-out, our stay was completely enjoyable. The breakfast was well presented, hot (when it should be) and cold (when it should be). Beds were very comfortable, especially the pillows. The room was clean with everything working well. It was a great deal for the price.

FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review
Dear Lovinlivin53 On behalf of the entire staff here at the Best Western Pontiac Inn, I would like to thank you for choosing us for your recent stay in Pontiac. We look forward to possibly serving your lodging needs in the future!

"Nice stay"

4
27/11/2016

Nice, clean rooms. Modern decor. Staff extremely friendly. Nice continental breakfast. Beds ok, not the most comfortable. Small refrigerator and microwave. Flat screen tv, but very small. Free Wifi Small coffee pot included. If anything they need new pillows. They are way past there life. No life left in them. Stay was a 8 out 10

FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review
Dear Disneyvcm, On behalf of the entire staff here at the Best Western Pontiac Inn I would like to thank you for your recent stay with us. I would also like to apologize for not meeting your standards. We look forward to possibly serving your lodging needs again in the future

"Only hotel in Pontiac with a pool"

3
26/11/2016

Of the limited choices in Pontiac this is the best we have found. Clean rooms, free breakfast and a pool and hot tub. Location is just off the interstate close to local restaurants. Family friendly accommodations.

FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review
Dear Kevin, On behalf of the entire staff here at the Best Western Pontiac Inn I would like to thank you for your recent stay with us. We look forward to possibly serving your lodging needs again in the future

"Nice Hotel"

5
15/10/2016

I stayed here for a week on business. The staff was super nice. There is a pretty good breakfast every morning. They start at 530, so it was great for me. Room was clean and the bed was sooooooo comfortable!!! I slept great! There's an indoor pool. Great hot water and the pressure is good too!

FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review
Dear J3ED, On behalf of the entire staff here at the Best Western Pontiac Inn I would like to thank you for staying with us. We look forward to possibly serving your lodging needs again in the future

"average hotel"

3
09/10/2016

The reason I stayed at this hotel is because I went to a friend's wedding in the area and this was one of the options to say overnight. Average quality hotel to stay in Pontiac. Price could be better but there is not much options in the area. Decent breakfast in the morning.

FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review
Dear Renata, On behalf of the entire staff here at the Best Western Pontiac Inn I would like to apologize for not meeting your expectations. We hope you will give us a chance in the future to do so.

"pontiac best western"

4
08/10/2016

We come down to Illinois several times a year for our dog field trials, and always stay at the Best Western because it's highly recommended by people in our trial party. They have been to other hotels in the area, and this is the best one. Also, my kids sometimes come with me and it's nice to have the pool, even though it's small. The staff it always very nice and the rooms are clean. The breakfast is always very good with a wide variety of food to choose from. I've been at hotels where the walls are so paper thin that I had a hard time sleeping, and haven't experienced that here at all yet.

FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review
Dear Roger On behalf of the entire staff here at the Best Western Pontiac Inn I would like to thank you for choosing us for your lodging needs. We hope to be of service to you in the future.

"Good value and lots of things to do"

4
26/09/2016

other than a minor housekeeping issue our stay was pleasant with lots of free attractions and great value dining in the area . The museums were much more than I expected , all free . Worth the visit . We were a part of a WWII reunion and visited the War Museum . A must see

FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review
Dear Kathy, On behalf of the entire staff here at the Best Western Pontiac Inn I would like to thank you for your recent stay with us. We look forward to possibly serving your lodging needs agin in the future

"Dog-friendly, non-smoking"

4
09/09/2016

This was the only 100% non-smoking, dog-friendly hotel I could find in the area. The room was clean and the staff was friendly, the hotel was overall pretty quiet. It did seem a bit pricey for the area.

FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review
Dear 901christinev, on behalf on the entire staff here at the Best Western Pontiac Inn I would like to thank you for choosing us for your recent in Pontiac. We look forward to you possibly staying with us again in the future

"Pontiac Best Western"

5
06/09/2016

Friendly and courteous staff who introduce themselves! Clean facility. Comfortable sleeping. Staff ready to assist. Lobby is small if you are traveling with a large group for wedding, etc and want a place to visit with people.

FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review
Dear Diana, On behalf of the entire staff here at the Best Western Pontiac Inn I would like to thank you for choosing us for your recent stay here in Pontiac, Il. We look forward to possibly serving your lodging needs in the future

"Great samll hotel!"

5
29/08/2016

The room was tastefully decorated and a very comfortable bed. It was a very clean room, hotel and property. It was nice and quiet, I did not use the pool or the fitness center, but they both looked very nice. They staff was great and I will stay there again when I visit Pontiac

FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review
Dear Villapark430, On behalf of the entire staff here at the Best Western Pontiac Inn I would like to say thank you for your recent stay with us. We look forward to your possible future stay

"Great Hotel"

5
02/08/2016

Stayed her while visiting Fairbury on July 29 to July 30th. This is a great place to stay. Rooms were clean, breakfast was great the next morning. Staff was friendly and great help if we needed anything. Would stay there again and plan on it when we return next year. Thanks for being a great place to stay away from home.

FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review
Dear Melinda, On behalf of the staff here at the Best Western Pontiac Inn I would like to thank you for choosing us for your recent stay. We look forward to possibly serving your future lodging needs if you are in the Pontiac area again.

"Best Western"

5
01/08/2016

The staff was efficient and very pleasant. The beds were really comfortable. The hotel room was really nice and very clean. There a was a nice variety for breakfast and the sausage and eggs were great! Would gladly return.

FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review
Dear Marge, On behalf of the staff here at the Best Western Pontiac Inn I would like to thank you for choosing us for your recent stay in Pontiac, Il. We look forward to you possibly choosing us again in the future if you are in the Pontiac area

"Vacation Hotel"

4
29/07/2016

The most important thing to me on staying in a hotel is the cleanliness of the rooms. I am very picky about this and this hotel exceeded my expectations. The rooms were very nice size and we had no complaints. The breakfast was awesome, they had, eggs, sausage, biscuits and gravy, yogurt, waffles, boiled eggs, danishes, fruit, and other standard breakfast items. There was only one inconvenience with the breakfast area it was small, so we had to take our breakfast to our room, which was not problem because they provided trays.The pool was warm and nice and clean, and also had a hot tub. We were here in Pontiac on a golf tournament and there were not a lot of rooms to choose from, this I felt was by far the best choice after being down there. I would not normally pay 100 dollars a room for a golf tournament but the Quality Inn was about the same price and did not have a pool. For me this is what I would pay for a vacation hotel, not a two day affair. If we travel to Pontiac again that is where we will stay.

FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review
Dear stacey077, On behalf of the staff at the Best western Pontiac Inn I would like to thank you for staying with us. We look forward to you possibly choosing us for any future lodging needs you might have when in the area.

"OK for the Money"

3
25/07/2016

Our main bathroom light above the sink was out, but they fixed it the next day. Very slow making up room. We left at 9:30 came back at 2 and bed had been stripped but no new bedding or towels were yet available. We went to pool for an hour and then and 3 went back to our room and it was cleaned. It's an average hotel, okay for the money but i prefer something a little better like a Marriott or a Hampton.

FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review
Dear Brian, On behalf of the staff here at the Best Western Pontiac Inn, I would like to apologize for not meeting your expectations. We hope that you might consider giving us a second chance if you are in our area again.

"Convenient"

4
25/07/2016

very clean, comfy beds, nice breakfast, and helpful staff; close to major highways, and route 66 w/o the highway noise. restaurants are close, convenience stores and gas also close, a good stop, with a days worth of activities in Pontiac. Plenty of parking in the lot, elevator for the second floor.

FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review
Dear Noah, On behalf of the staff at the Best Western Pontiac Inn I would like to thank you for choosing us for your recent stay in Pontiac, Il. .We look forward to possibly serving your future lodging needs if you are in the area.

"Great Night's Sleep at Cozy Inn"

5
25/07/2016

Motel was extremely clean and well kept. Furnishings were satisfactory and room was very clean. Mattress was very supportive and we both had a good night's sleep. Staff was courteous and friendly. Continental breakfast was good and staff was quick to clean tables after each use. We would recommend this motel to anyone staying in this area. There was a lot to see and do when touring Pontiac.

FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review
Dear Robert, On behalf of the staff at Best Western Pontiac Inn I would like to thank you for choosing us for your recent stay in Pontiac, Il. We hope that we might be able to serve you for any lodging needs you have in the area in the future.

"Last minute travel plans "

5
21/07/2016

After our stay at this Best Western, I signed up for the BW rewards program. I am a Hilton Diamond Honors member, and our room was as nice and even nicer than some Hilton rooms. Full size refrigerator, 2 burner stove, great breakfast, and spotless rooms. Great staff. For booking at the last minute, I was more than pleased.

FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review
Dear jerg857, On behalf of the staff here at the Best Western Pontiac Inn I would like to thank you for choosing us for your stay while in Pontiac Il. We look forward to possibly serving your lodging needs again in the future.

"Stay in Pontiac, Illinois"

5
19/07/2016

Very nice hotel and wonderful staff. We had no issues and would definitely return again. They were kind enough to call us regarding some medical supplies we left behind..it was used and needed to beingtrash..we failed to advise that it was trash and they kept it until I called them back a week after. It was convenient to the interstate and now far from downtown Pontiac.

FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review
Dear Barbara, We would like to thank you for choosing the Best Western Pontiac Inn for your recent stay in Pontiac, Il. We look forward to choosing us again for your future stay.

"An outstanding place to stay when you are on the road"

4
18/07/2016

Clean, spacious, convenient location with welcoming and helpful staff. Nothing more to say - this is what a Best Western should be like. Highly recommended for a stopover when on Route 66 or anywhere in the area. Do take the short detour to the Route 66 Museum - look out for the fantastic wall murals.

FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review
Dear Roman, We would like to thank you for your recent stay at the Best Western Pontiac Inn. We look forward to the possibility of you choosing us again for your future stay.

"Quality as always."

5
18/07/2016

Chrissie greeted me with a smile making check in quick & smooth. She handed me welcome bag-bottle of Spring Water, chewy chocolate bar, two large mints & small tangerine. Room #220. King comfortable & firm bed, with four pillows. Two bed night stands. Wall mounted lamps at each side of upper of beds. Writing desk with swivel chair & lamp with two outlets, good for charging electric sharers. A cabinet has three drawer chest, M/F, topped with flat screen television. Carpet from doorway to window that faces east. A shower/tub. Hot water for shower in 15-17 seconds. Wall to wall sink counter, much space for traveling toiletries. Hair dryer. Bottles of shampoo & lotion. For a lady guest makeup remover. Enough for a solo traveler. Shower head very gentle to face & body. Closet has two sliding doors each with full length mirror. Six wooden hangers, iron & board. A separate comfort chair & foot rest. Breakfast is 5:30-9:30. Seating is four tables & four chairs each. Muffins, pasties, apples, bananas & tangerines. Four dry cereals, with milk stored in a fridge. Apple, orange & cranberry juice. Steamers for sausage patties, eggs, omelets, biscuits & gravy. Bread & bagels. One child's high chair. Outside the lobby are ice, soda & snack machines. The second level has soda & snack. This facility is two story, with elevator. Luggage carts located by elevator & front desk. Two heated pools, one adult & children. The lounge has quest computer, couch & two comfort chairs. Guest laundry & fitness center. Plenty of parking. Within walking distance is Wendy's, Burger King, Arby's & Taco Bell. Two gas stations-BP & Shell. For shopping a 24 hour super Wal-Mart to the east. This B.W. is located .2 mile east of I-55. Not much traffic as the facility is west of Pontiac. I wouldn't hesitate to stay in the future. Factors being : location (to I-55), quiet neighborhood, helpful & polite staff-Chrissie for check in & Tammy for check out- room's cleanliness & room's overall cost. I couldn't find any negatives. I have never encountered a Best Western that I didn't enjoy staying at. This B.W. would be the fourth of five during a recent trip.

FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review
Dear jack, We like to thank you for choosing the Best Western Pontiac Inn for your recent stay. We look forward to you possibly staying again with us in the future

"older but maintained very well"

4
10/07/2016

stopped while traveling do not generally pick a BW but were tired, glad to stop, nice place. did not use the pool or breakfast. soft beds but good nights sleep. would recommend. nearby small town with restaurants

FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review
We would like to say thank you for picking the Best Western Pontiac Inn for your stay. We look forward to you choosing us again in the future.

"Good place to stay"

4
28/06/2016

The staff was wonderful. We left an item in the room when we checked out. They were great, found it and shipped it the next day. Our room was clean which is the most important thing, it wasn't conveniently located for us because the only elevator was a long walk from our room and the stairs are hard to take for seniors.

FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review
Thank you for your recent stay at the Best Western Pontiac Inn. We look forward to having you stay with us again in the future.

"Revisit back to old hometown"

3
28/06/2016

This hotel was clean, the room was nice, updated. The staff was friendly. Spent some time in the nice indoor hot tub. The only issue was that there were several kids in there, unattended that were loud and running around the pool playing tag. Idid not eat the breakfast that was privided, so can not rate that.

FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review
Thank you for your recent stay at the Best Western Pontiac Inn. We look forward to having you stay with us again in the future

"Nice Stay"

4
22/06/2016

Stayed here for one night as part of a group bicycle tour. Everything about this stay was good. Room, bath, TV, AC, breakfast, staff. The beds seemed soft but ended up being quite comfortable. The mass produced omelets were actually pretty good. Really enjoyed Pontiac. Even got my picture taken with the Mayor.

FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review
Thank you for your recent stay at the Best Western Pontiac Inn. We look forward to serving you again in the future.

"better than it looks from outside"

4
20/06/2016

from outside this looks like 90% of two story stars you can tell it has owner and staff that care hot breakfast is slightly better than most; noise level is quieter than most hotel was fairly full and we heard no noise; nice set of shade trees outside entrance; It has indoor pool; fitness center... I had no problems connecting my cpap medical machine by the bed only downside was stairs to second floor seemed strange I had some problems carrying my luggage down these stairs probably just my foot and stairs didn't line up (there is an elevator at back of hotel )

FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review
Thank you for your recent stay at the Best Western Pontiac Inn. We look forward to serving you again in the future.

"Great stop for passing through on a long road trip"

4
17/06/2016

The previous two nights we had stayed at Holiday Inn Express that exceeded our expectation. This place was a bit more ordinary, clean but not sparkling. The beds were comfortable but getting close needing replacing. The room was quiet and had all the amenities we needed.

"Indoor Pool always clean! Comfortable and spacious rooms!"

4
02/06/2016

I stayed in this hotel during a business trip to Pontiac. It was a very nice experience getting out work and get to the hotel directly to the pool. It was always crystal clear and at perfect temperature. The rooms are big and very comfortable. Internet speed is average. The staff is friendly. Continental breakfast also very convenient and nice, with a good variety. I've been staying in this hotel many times, never disappointing. Thanks!

"Wedding in nearby Fairbury"

4
22/05/2016

We needed a place to stay near a wedding in Fairbury. I picked this Best Western because of other reviews. I agree with all the positive reviews. The staff were so friendly and welcoming. The room was spacious and clean and the bed was very comfortable. We spent some time at the hot tub, the whole pool area was clean and very nice. I liked that there are bathrooms in the pool area. The breakfast had a lot of choices and the coffee was really good.

"Visited September, 2015. The hotel room was clean, comfortable, and quiet. The staff is friendly"

5
15/05/2016

We stayed here in September of 2015. The room was clean, comfortable, and quiet. The staff is friendly and helpful when needed. The breakfast was great. Parking for our collector car was fine. We plan to stay again in September of this year.

"Great stay"

5
15/05/2016

Easy to get to, very clean and staff courteous and helpful. Hotel was located close to restaurants, gas stations and other stores and services. Was only about one minute off the interstate. The free breakfast was quite good. I would stay here again and would recommend this hotel.

"Friendly, easy stopover"

4
29/04/2016

We stayed here as a family for one night, a last minute turn up with no pre-booking. From our arrival everyone was friendly as welcoming, a room was quickly arranged (their one suite for our family) and we were in. The room was HUGE and the bed comfy, we were so tired that I can't honestly remember all the details, but that speaks well about how we slept so soundly. A quick and easy breakfast then back on the road. A great stop over

"One of the "Best""

4
25/04/2016

Ha! You see what I did there. Wife and I were in Pontiac, IL working at the Eagle Performing Arts Theater for 5 days. This hotel was clean, comfortable, and affordable. We feel these are the 3 keys to a positive hotel experience. We didn't have breakfast at the hotel due to early work appointments elsewhere, but others in our group said it was quite good. Pontiac is also a GREAT town... we loved it.

"My Stay in Pontiac"

4
25/04/2016

In searching for a place to stay in Pontiac, Illinois, my colleagues and I found the Best Western. The staff were very helpful and the room was clean, nice and comfortable. I would recommend the Best Western if you are staying on Pontiac.

"Yes!!!!"

5
04/04/2016

Hotel was clean, nice, and well taken care of. We arrived late but our room was ready and the beds were comfortable. Didn't have a chance to use pool or tub but both looked very inviting. The hot bar breakfast was good. Definitely recommend this hotel.

"Friendly and clean"

5
30/03/2016

This is a very nice hotel that is easy to get to from the highway. Our room was clean and comfortable. The shower had enough hot water for three showers in a row. Towels were bright and soft. Beds were clean with lots of pillows that keep their shape. I liked having a fridge and microwave in the room. We enjoyed the well stocked continental breakfast each morning, which included pastries, bagels, eggs, yogurt, bananas, cereal, make your own waffles, biscuits and gravy and plenty of juice and drinkable coffee. If you are a coffee snob there is a Dunkin Donuts right across the street. All of the staff were cheerful and helpful, even when we showed up a little late for breakfast and they were beginning to clean up and put away the food, the staff never made us feel like we were inconveniencing them. Any time we called the front desk they were quick to assist. We didn't use the pool but it looked clean and inviting. I will stay here again.

"best wester pontiac"

5
01/03/2016

excellent facility with helpful, competent staff. clean rooms . at bit pricey but comparable to the region. this is on route 66 road. the only pool in the region and nonsmoking facility that accepts pets. good parking - some restaurants in the region for meals.

"Pool closed"

1
25/02/2016

Winter storm, kids want to swim....pool closed. Hotel thought "slow week" good time to do maintenance on pool... over the weekend...bad decision. This hotel has had numerous chain names through the years. Outside looks nice, rooms are typical. Maybe next year.

"Best Western Pontiac Inn"

5
08/01/2016

Very good room, great stay overall. Wonderful continental breakfast. We will be using this facility many times on our southern trips in the fall. If the timing is right we will be using them on our way back north in the spring. We ate at Baby Bull's Restaurant, it's close and great. Also the Inn is not far from shopping if needed.

"Excellent location, near 55 expressway, clean"

4
05/01/2016

Very good location, off expressway, clean facility. They have a swimming pool which is helpful. Only issue is not enough electric outlets available near bed. The staff were professional and provided guidance during my stay.

"good spot to stay"

5
04/01/2016

great hotel to work out of while I was on business. The field location was rained out, so the staff let us use the lobby for the afternoon to finish all the business we had to complete. The staff also dried our jackets while we worked.

"My stay at Best Western"

5
28/12/2015

I had to go out to Pontiac, Ill, for my brothers funeral and needed a place to sleep and glad i chose to stay there. The staff was exceptional. Everything you needed and always asking if you needed anything, too! Thank you

"Comfortable/Clean & Friendly Staff"

5
09/12/2015

My Husband and I was on business and stayed here at Best Western. The hotel was very comfortable and clean. The hotel staff was very friendly and very helpful with the location of the area. The area of the hotel has a Walmart across the road and a few places to eat. It is overall a quite area which we enjoy. The breakfast served at the hotel is good, included omelet, waffles, sausage and cold breakfast. I would definitely stay at this hotel again.

"Great value"

5
09/11/2015

There is not much in this area and for it being so small townish I have to say the BW was really excellent. An above average morning buffet, nice room and friendly staff. I also appreciated that they accepted my dog (small) and the fee was reasonable.

"Best Western Pontiac Inn, Pontiac, ILLINOIS"

4
04/11/2015

The Best Western to me is the best choice in Pontiac, but there aren't that many choices. It is priced high for the area and the accommodations. A forty mile drive gets you a suite at $30 less a night, but it is a forty mile drive.

"Nice"

5
25/10/2015

Our room was clean and everything was in good working order. The decor was appealing and and seemed fairly new. The breakfast was good, well maintained with a nice variety to choose from. If you left hungry, it was your own fault.

"This one needs some work"

3
08/10/2015

New mattresses, better educated front desk clerk. She told me my room was in the middle of the building and it just up the stairs from the front desk. After parking in the rear of the building which is what she recommended. I had to walk the length of the entire building to get to my room. When I turned on the wall heater in the room it set of the smoke detector. I complained as she told me that is because it hadn't been run in a while.

"Very good value."

5
07/10/2015

We had a very large king suite in this Best Western which was really roomy and comfortable. The rate was just over one hundred dollars which was a bargain for accommodations like this. I would highly reccomend.

"Solid comfort"

4
06/10/2015

Good bed, good location (spend some time sightseeing in Pontiac before you move on!), friendly people - a nice solid mid-range hotel with few luxury touches but a lot of comfort. We stayed only one night; it was a quiet and restful stay. We would definitely stay here again.

"Great stay"

5
22/09/2015

Hotel was great, staff extremely accommodating and friendly. Had a great weekend. Hotel was booked solid but everything went along without any problems. We had a great room, turned out to be a suite and we enjoyed all of it. Very clean and accessible to highway and downtown Pontiac.

"Nice visit again"

4
06/09/2015

We were there about two or so years ago. Got our favorite room. Our favorite room is the large suite with a sofa and jacuzzi. Was only able to get it for one night. This time the room never seem to cool down. Granted the weather was in the nineties. We let the room cool for several hours but still warm at night. Lost a pink earring if you find it there. Food was still good for breakfast.