Best Western Plus Hotel Vineyard Inn & Suites,  Penn Yan

4.5/5  - based on 811 guest reviews.
142 Lake Street, 14527-1565, Penn Yan, United States - See map
+1 315 536 8473 +1 315 536 8794

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • Heated pool
    Heated pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
See more
TripAdvisor Traveler Rating
based on 812 traveler reviews
See more comments >>
Photo gallery :
Guests are treated to only the best at this Penn Yan hotel, nestled near Keuka Lake and dozens of wineries and vineyards. Finger Lakes hotels attract guests with distinguished tastes and our Penn Yan hotel delivers. Enjoy an affordable Finger Lakes vacation without skimping on any luxury. We offer modern amenities, a professional staff and historic surroundings. Bring the entire family (pets welcome) for a relaxing getaway in the Finger Lakes. If you are planning reunion with friends, attending a local wedding or just getting away with family the Best Western Plus Vineyard Inn & Suites is the perfect place to meet. Enjoy the high-quality service and many perks of this hotel located close to the Keuka and Seneca Lake Wine Trails. The Corning Museum of Glass is a fantastic way to spend the afternoon. Watkins Glen® International and the Finger Lakes Gaming and Race Track are also favorites. Stroll through the neighborhood and discover new favorite boutiques and restaurants. However, leave breakfast to us. Enjoy a daily Finger Lakes inspired complimentary full breakfast buffet including hot waffles, eggs, sweet pastries and fruits, cereals, yogurt, 100% Arabica coffee and cold juices. Business travelers are lucky to be in such a gorgeous region. Our Penn Yan hotel regularly welcomes employees of Watkins Glen® International and local wineries and vineyards. The Roto Salt Company, Birkett Mills, Iron Age Corporation and Silgan Plastics Corporations also bring business travelers into town. At our New York hotel, you're guaranteed to enjoy touches of home while on business. This Penn Yan hotel combines a competitive price with clean, comfortable rooms. Friendly staff members are happy to provide recommendations and a warm, welcoming atmosphere. Our guests deserve only the best. Book your upcoming stay at Best Western Plus Vineyard Inn & Suites for a quiet, revitalizing escape! Enjoy your stay.

See rates and availability

 
Room 1

Guest reviews


in partnership withtrip advisor img
based on 812 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
589
Verygood
 
179
Medium
 
37
Poor
 
4
Horrible
 
3
Business Business 49
Couples Couples 373
Family Family 252
Friends getaway Friends getaway 81
Solo travel Solo travel 22
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Plus Vineyard Inn & Suites,Penn Yan
  • 5
    « Excellent Stay »

    We enjoyed our stay at this hotel more than any other hotel due to the friendliness of the staff and the cleanliness of the room...we received an upgrade for our room due to the unavailability of our room when we arrived at the hotel...our pet was welcomed which was very important to us...we would highly recommend this hotel to anyone.

    5
    « Great Place ! »

    This Hotel rivals 5 star resorts in both comfort and service. Just a fabulous place to stay. You won't find finer accommodations anywhere near here, especially for the price. Brand new comfortable beds, thirsty towels, crisp linens, comfy pillows, its all here. Breakfast is great too, with fresh fruits, eggs, sausage or bacon, and waffles that you pour and bake yourself!

    5
    « Pleasantly surprised!!! »

    We stayed at Best Western Plus Vineyard Inn & Suites in Penn Yan, NY and I HIGHLY recommend staying here if you are planning to visit Finger Lakes. Not only is the hotel clean & offer everything you need, but the staff is friendly & helpful. The hotel is close to many wineries & the Lakes and we loved the fitness room & pool! This will be our new

    5
    « Warm, Friendly Comfortable Place to Stay »

    freshly made every afternoon until gone. My husband and I took a vacation to upstate NY. For some reason he decided we should stay in Penn Yan. I am so glad we did. We haven't been away from home in a number of year, this was just a place to be. Not much to see in town but the hotel was great- pool, fitness center, fresh cooked breakfast, freshly baked cookies every afternoon until they are all gone, assistance in getting my act together, cooperative housekeeping staff,, I couldn't find a single thing wrong.

    5
    « Cleanest and most inviting we've ever stayed in! »

    My husband and I were traveling with our son and dog. When we pulled up to the hotel we were pleasantly surprised the building is in pristine condition. Beautiful inside and out. Rooms immaculate, pool and hot tub clean and inviting! Staff was courteous and extremely helpful suggesting things for my son and I to do while my husband was with the dog testing. Breakfast was lovely mixture of hot cold items, including a Belgian waffle making station. Christian the manager went above and beyond to accommodate us! I would recommend this place 100% if you're in the area!!

    5
    « Beautiful Hotel »

    Excellent Hotel and Location. Room was quite lovely and clean (better then just clean) Breakfast was better then expected as food was hot and displayed nicely. Staff was caring and helpful. Truly a hotel worth spending the night at. Cost effective and in a quiet area.

    5
    « Fantastic stay and DOG FRIENDLY!!!!! »

    Very new hotel in Penn Yan New York. Extremely friendly and helpful staff. Pet friendly was a +++! Making the reservation with Logan was seamless. Courtney answered all my questions beforehand. Christian was very welcoming and friendly upon arrival. He even gave us a doggie goodie bag. Room was spotless. Bed was super comfortable. Wi-Fi was very fast. Pool area extremely clean. Jacuzzi large and hot. Breakfast good selection and constantly being replenished. Wineries wear a short distance away. Would recommend this hotel in a heartbeat.

    5
    « Great Hotel »

    We have never stayed at Best Westerns as they were perceived to be not our style. Boy did this one surpass our expectations. Christian was extremely helpful in providing details about local Wineries. The complimentary breakfast was perfect as well. The hotel was immaculate and very much updated. We will stay here again.

    5
    « Very Pleased »

    Friendly staff, very clean and affordable. Our boys enjoyed the pool. The breakfast included with our stay offered a variety of hot and cold foods that were fresh. I would definitely consider staying here in the future.

    5
    « Absolutely nothing bad to say. »

    I have stayed at the Vineyard Inn and Suites three different times now. I am consistently impressed at...well, everything. The staff are very friendly. The rooms are really nice, with comfortable beds and affordable pricing. We stayed twice during "off-season" and once in the peak season, and we got great rates every time. In fact, one time we got a discount for I don't even remember what. Recently I booked a block of rooms there for a private event, and I contacted the manager via email and phone and he was so incredibly kind and helpful. I told him I had one couple who were really really tight on money and could only spend $X and he got them a room for that rate. The breakfast is also the best i've ever had in a hotel (i've stayed in hotels more times than I can tell you, all over the country). As my title suggests, I have nothing bad to say. Book your room now; you won't regret it.

  • 5
    « Great affordable high quality hotel »

    I've had the opportunity to stay in one of the best if not the best affordable hotel experience in all of the Finger Lakes. After researching for a weekend stay in the finger lakes region, I discovered this Best Western was very highly rated. I couldn't agree more with all of the other positive reveiws. Room was clean. Staff was very friendly and informative. Even the complimentary breakfast was good. My only regret was that we did not bring our swimwear for the pool and hot tub. We will return here in the future.

    5
    « Wonderful Customer Service. »

    My husband and I were scheduled to stay at the Best Western the Saturday/Sunday of Easter weekend. I became very ill with the flu and was unable to go. A few days later I received a Get Well Card in the mail from the staff at the Best Western. In all my years of travel for work and pleasure I have never received a note when I cancelled a reservation! I will definitely be staying at this hotel the next time I visit Penn Yan!

    5
    « Penn Yan Trip »

    Excellent stay, Clean, comfortable,great breakfast options, not overcrowded rooms, microwave and frig. all the comforts of home. Beds were comfortable, staff was great. Will be returning to Penn Yan in future and will definitely stay at BW. Very pleasant experience.

    5
    « Great Family Friendly Place to stay »

    Thank you again! My wife and I and our two children really enjoyed our stay here. It is run very well and the location is perfect for exploring the finger lakes region. Many of the stores and restaurants are within walking distance to the hotel.

    5
    « Great hotel for an amazing price »

    We stayed for two nights and had an amazing stay. The hotel is beautiful, clean and offers all the amenities you need during a trip. The staff was super friendly and the location was perfect. I felt like I was home.

    5
    « They have mastered the continental breakfast! »

    Congratulations to management - they have hired and/or trained an entire staff to be professional, yet friendly - attentive but not intrusive, knowledgeable but not boastful. Obviously we were impressed by the staff, and breakfast, but probably would not have visited without the discount offer from Best Western Rewards. (no I don't work for them, just feeling fortunate to have stumbled on to the place)

    5
    « Great Off Season Stay »

    Excellent value for the price of a weekday stay during the off-season. Highly recommend to anyone traveling the FLX. Facilities, especially the pool and hot tub, were well kept. Breakfast had good variety. Certainly merits an excellent rating.

    5
    « Highly recommended »

    I spend a lot of time in hotels for my job and to me it's important to have some place that is clean comfortable and very workable. This place is it and should receive five stars and staff the same rating.

    4
    « Great location »

    We stayed here for one night so that the Grandkids could swim over Feb. break. The rooms were clean and spacious, the pool was warm and the hot tub was warm and sudsy. The boys had a lot of fun using both the pool and hot tub. The breakfast was very good as well.

    4
    « Excellent caring staff »

    Very clean, nice pool and exercise area. Caring staff. Comfortable and spacious rooms. Rated a four because we are treat d to guest noise every visit. This visit it was kids running up and Dow the halls later at night unsupervised.

  • 5
    « Cant beat it »

    Understand this isn't in the biggest tourist trap/destination but for an overnight "getaway"or if you are exploring the finger lakes (Keuka Lake) this is the place to stay.Staff is very friendly and helpful. Our room was very clean, spacious and comfortable. Hotel overall is very clean and well maintained. Pool and hot tub are more than adequate. Would definitely stay when back i the area.

    5
    « Lovely! »

    Very clean hotel and room. The staff was very helpful and attentive, especially since we were having an issue with our room key sensor. Breakfast was more than expected for a continental and the desk clerk kept on top of making sure it was fully stocked. The coffee was great! Will stay again!

    5
    « Nice Stay »

    Nice clean hotel with newish furniture and great helpful staff. Pool and hot tub were nice and clean. Morning breakfast was top notch for comp breakfast in a hotel. From this hotel you are 10 min walk from Penn Yan town center where the restaurants/bars/stores are. Nice small town with enough selections to not make you want to drive to get to a restaurant. Walk from hotel is nice since you just have to crossthe street and then you walk along a rail trail next to a small river and cross a bridge to get to town without walking on side of road with cars. Location is decent in terms of Finger lakes for bike riding on above mentioned trail over to larger lake. For us being hikers and not wine drinkers we quickly became bored after a few days and left early, though not due to quality/service of hotel and staff.

    4
    « Home or something like it »

    We travel to the Penn Yan NY area one or two times a year to visit family. We have always stayed at the Best Western Vineyard and have always found it to be well kept and very clean. Lately we have stayed in the king suites and have enjoyed these rooms very much. Roomy is an understatement as they are at least half again as large as a large single room often having fireplaces and large screen tvs as well as a sofabed and other furnishings not found in the usual hotel room. We also enjoy the other amenities such as free hot breakfast consisting of eggs, sausage, home fries, and waffles freshly made. The other items are fruit, bagels, cereals and a variety of juices. We also enjoy the USA Today and local papers made available. The people at this BW are top notch as well. We have always arrived to a cheerful welcome and excellent front desk service and a quick check out when departing. The housekeepers were always quick to replace towels or amenities if we ran out and did so cheerfully. Truth be told we've never seen the manager because things have always gone so smoothly. We highly recommend this property when people are in the area of the finger lakes or Penn Yann in particular.

    5
    « A great stay in a quaint village »

    Loved my stay in this quiet little village with good shopping and hotel was such a relaxing and beautiful place. Loved the breakfast and used the hot tub. My grandson used the pool a couple times and water was perfect.

    5
    « Extremely Positive! »

    From start to finish we are happy customers! My husband is disabled and their facility met all of our needs! When I requested more detailed information the manager, Megan Cocola even sent me photos to show in detail the bathroom and how it is designed specifically to meet the needs of a disabled person. I loved the little extras that even included a small sewing kit! The breakfast area was tidy and refilled as needed. They even provided fresh afternoon cookies/danish. My husband was able to use his little scooter with ample space to navigate. The staff was friendly and professional. Any time we visit Penn Yan we will look forward to Room 118 and the amazing staff there to greet and take care of us. Thank you!

    5
    « Great place to stay »

    We were here one night while in town for a wedding at a winery. Clean, quick check in. Rooms were perfect for our needs with a small fridge and microwave. Very generous breakfast complementary. would definitely stay again if we were in the area.

    5
    « My Stay »

    The Best Western in Penn Yann was a great place to stay, the staff was exceptionally friendly and helpful . Very clean and centrally located to the wineries. They recommended great places to eat and see, I would highly recommend staying at this Best Western.

    5
    « Deck the Hall hotel »

    Great location to wineries. Rooms are nice size, hotel pool and hot tub are great. Breakfast was very nice spread. Room had fridge, microwave and coffee maker. Hotel has great suggestions for local delivery meals.

    5
    « Great place to stay when visiting the Finger Lakes »

    This hotel is well situated for touring the Finger Lakes. It is close many lakes, wineries, craft brewers and other attractions. The hotel is comfortable and the staff are friendly and helpful. As an added bonus, they serve warm cookies in the lobby each afternoon. It is a short walk to the downtown of Penn Yan and there are several reasonable restaurants to choose.

  • 5
    « Coming home!! »

    We have stayed at this Best Western multiple times, while visiting the Finger Lakes, & each time its like "coming home" to us!! We love EVERY aspect of this hotel, & always look forward to returning. Ladies - they have Bath & Body amenities in the bathrooms - LOVE IT!! And the complimentary breakfast beats any other hotel we've stayed at.

    5
    « Pleasant stay »

    My husband and I stayed for 2 night during the week. We asked for a quiet room on the top floor and that is what we got. Very pleasant, clean, quiet room. We got a very good deal from their website. It walkable to the town, but not on the lake.

    5
    « Excellent value for the money »

    My wife and I travel to upstate NY every year at about the same time - beginning of November, to hike some trails, do wine tasting, and stock up on wine till next year. This hotel is an excellent value for the money. The hotel is in the heart of the Finger Lakes wine country - a very convenient location. Easily accessible. Large comfortable rooms. Good breakfast. Friendly staff. Will definitely come next year.

    5
    « Would stay here again »

    Hotel location very convenient. Restaurants, wineries, shopping, and Finger Lakes nearby. Staff very helpful. Breakfast provided enough options to provide a good start to the day. Appreciated the well appointed room.

    5
    « Wine Tasting with Friends »

    My husband & myself, along with 3 other couples stayed one night while touring wineries in the area. The hotel was conveniently located with many wineries within a few miles. Found a great place for dinner nearby & enjoyed breakfast in the AM at our hotel. Our room was immaculate & we had one of the most comfy beds I've ever slept in!

    5
    « very nice hotel »

    A clean, appealing room. Beds were very comfortable. Was pleasantly surprised that the continental breakfast included eggs, potatoes and sausage.The scenery nearby was beautiful.Hope to return to the area soon.

    5
    « Mr.S »

    Nice clean place to stay. Employees are friendly and helpful. Room were very clean and ready. Pool and sauna were nice and relaxing. Morning breakfast had a very good selection and was hot. Our overall recommendation is that we would stay here again.

    4
    « Nice, clean, convenient »

    Very nice hotel. We were a group of 11 visiting for a long weekend to go wine tasting in the area. Greeted upon arrival bu a very friendly gentleman, was proved a goodie bag that had some snacks and water bottles for us. King room was very nice with sitting area. Morning breakfast provided was adequate.Would visit again when in the area.

    4
    « Nice rooms and location »

    Nice big room on second floor room 221. However no shelves in shower to hold personal shampoo etc. Had to lay them on floor of shower. Opening door with keycard did not work first time every time. Breakfast was not very good except for the bread, yogurt, cereal. Eggs, sausage, potatoes were not very hot. Wi-Fi kept cutting out and probably since we were on end of second floor far away from front desk and router location. Sitting in lobby seemed to work better for wi-fi. Service people were nice and parking was okay.

    4
    « Great Value in the Finger Lakes »

    The Best Western in PenYann, NY is great place to stay as it is's central location is near the many attractions in the area. Hotel staff is always friendly and professional and breakfast is included. Wineries, antique shops and local crafts and specialities are at your finger tip as well as beautiful Keuka Lake (my favorite of the the Finger Lakes).

  • 5
    « Cozy, Clean, Comfortable »

    My go to hotel; has been for several years; terrific staff helpful and courteous. Delicious breakfast; very accommodating, Front desk staff and housekeepers are very welcoming and you'll feel right at home quickly. Whatever the request, they helped out in diverse ways. EX: I need a store to purchase X, great restaurant recommendations, need to check out later, need a corkscrew for just purchased wine etc. Love the personnel, the atmosphere and the whole experience..

    4
    « Recent stay »

    Over sized room, with gas fireplace. Nice touch. In the area for a family wedding. Conveniently located to lakes and vineyards. Staff professional and friendly. Road traffic noise noticeable. Would stay at this property again

    5
    « highly recommend »

    This hotel has a welcoming lobby with an attractive sitting area with a fireplace. The breakfast area is large and comfortable. The room and the beds were comfortable. The staff were friendly and helpful. This is a good location.

    5
    « Great find! »

    I stayed last weekend and was quite surprised by how nice the hotel was. Clean, quiet and easy access to food and some shops. The breakfast buffet was included and had a nice selection. The first morning we got slim pickings as a family literally took 3 plates full each and left next to nothing. It was replenished of course but still unreal. We decorated the room for my friends birthday and the housekeeper left a sweet birthday note. We loved the fire pit and enjoyed a quiet night with some wine. I would def stay here again.

    4
    « Comfortable stay in Finger Lakes wine country »

    My husband and I enjoyed a two night break in a lovely hotel. I stayed there 4 years ago with my mother and we were impressed. This time the staff were different (friendly although not as amazing as last time), and the room was a bit noisy with the furnace fan going in the next room. Other than that, we enjoyed our stay - especially the coffee and the hot tub.

    5
    « Would Stay Again »

    We truly enjoyed our stay at this Best Western Hotel. It was very clean, convenient, provided what we needed and the staff was friendly and professional. We have no doubt that we would stay there again.

    4
    « Good Stay at This Hotel! »

    My wife and I recently visited the Finger Lakes area and stayed for several days at this hotel. Our plan was to explore the area around Keuka Lake and the Southwest portion of Seneca Lake. This hotel was located in a place that gave us good access to these areas. Our room was clean and comfortable, although we did have some problems with the card-key (this was brought to the attention of the front desk and manager). The parking was free, and the hotel was also close to a few restaurants and a supermarket. The front desk was friendly and helpful. The free breakfast was the typical fare for a Best Western with both hot and cold items. We would like to give a shout out to the lady who serviced the breakfast area (believe it was Lori) who was very friendly, engaging, and helpful, not just for us, but for several other guests as well. She was a good representative for the company!

    5
    « Finger Lakes Wine tours »

    My boyfriend and I had a great stay at the Penn Yann Best Western. Their wine package was enough to keep us busy for the night we stayed. The staff was friendly. The accommodations clean, quiet and comfortable.

    4
    « very nice hotel »

    beautiful hotel but bed was extremely hard ..an the ice machine an vending machines we next to our room which kept my husband awake .. orther then that the room was great an clean the breakfast was amazing also .i recommend a pillow top or an new bed

    5
    « Unexpected Pleasure »

    Being a Harley Davidson owner, I try to stay at Best Westerns while traveling on my bike. On a trip to Niagara Falls, I stayed at this lovely hotel in Penn Yan, NY. The building and the rooms were decidedly better than any other Best Western that I have stayed in for some time. The staff was prompt and most helpful in pointing me towards a great place for dinner. When in the area, the place to stay.

  • 5
    « Enjoyable Getaway »

    Hotel is absolutely beautiful! Very friendly and accommodating staff. Breakfast was very enjoyable with a vast amount of selections. A special perk was the hot tub that me and my husband enjoyed after a day of touring the wineries. Hotel is very close to Seneca Lake (5 miles across route 54). We'll definitely return!!!!

    5
    « Great hotel in the Finger Lakes region »

    Very nice rooms, great breakfast. Pool and hot tub very clean. Great customer service. Close to wineries in the Finger Lakes region. We have been going there for 10 years and always satisfied. Thank you

    4
    « our stay »

    it was wonderful. we love the area and it is like going home to me. we try to go at least 2 times a year to penn yan ny. wonderful hotel and wonderful people who work there. we would recommend it to everyone. if you have the opportunity to stay in penn yan ny please do so. the area is so relaxing and the hotel is relaxing also.

    5
    « Great Location »

    We wanted to tour Keuka Lake and some of the wineries and breweries. This was a great place to stay. Nice pool and hot tub, great breakfast, very nice room and only a short walk from down town restaurants. Would stay here again when in the area!

    5
    « Great place!!!! »

    Very friendly staff, very clean, great breakfast....Great location....Walking distant to restaurants and to the town and shops...Easy to get to Wineries and Breweries....Staff also gives suggestions to favorite Restaurants and anything else you may want to know..We enjoyed our stay even if it was just for nights..I would definitely stay here again.

    4
    « pleasant stay »

    A very central location for visiting the Finger Lakes region. We were two nights. The accommodation is comfortable and clean, the pool is warm and the hot tub is hot .. nice after a day of hiking. The breakfast was more than enough and enjoyable to start the day.

    4
    « Quiet, Clean, Friendly »

    My husband and I stayed at The Best Western in Penn Yan so that we could be near Keuka Lake. The hotel was clean; the staff was friendly and helpful. Our room was on the third floor and we thought it was very quiet. It was located in a convenient spot. It was easy to walk into town so we took a stroll to a restaurant instead of driving. The breakfast buffet was very nice and was included in the price of the room. Both my husband and I thought they had a good variety of food - hot and cold cereals, eggs, sausage, bacon, waffles, muffins etc. The coffee and juice machines were available 24 hours. We'd stay there again if in the area.

    5
    « More than expected! »

    The Hotel was very nice. I have stayed in Best Westerns before and this beat all expectations. The hotel was very well maintained and the amenities were fantastic. The breakfast, which is included, was very good. I was there for a week and never had the same thing. Best of all is the coffee. The staff and service shined above everything else at this wonderful hotel. From how they helped with my luggage that was lost by the airline to the most friendly and accommodating service everyday during my week stay. I could not recommend a hotel higher!

    4
    « Good choice »

    Very nice hotel. Rooms were clean and nicely decorated. Staff was friendly and helpful. Decent gym, pool and spa. The free breakfast is standard but coffee is good. Well situated for wine tasting. My only complaint is that the free wifi is weak and drops frequently. Not a huge issue for vacation but could be an issue for business travelers.

    5
    « A Great Stay »

    We spent two nights at this hotel and had a great stay. We had a king bed, so the room was spacious. Our second night we got pizza from Pizza Hut across the street, and brought it back to the room to eat. The hotel is quaint in its appearance. It is clean and has friendly staff. They do have a fire pit and chairs around it if a guest were so inclined to use it.

  • 5
    « Perfect Place! »

    I have stayed at the Best Western Plus Vineyard Inn & Suites in Penn Yan, NY many times. It's clean, has friendly & knowledgeable staff, and it's pet friendly. I also feel very safe there. I just can't thank them enough.

    5
    « Best Western »

    This hotel was very clean and the staff was courteous and helpful. We had time to spend in the evening so my daughter and I played some of the games the hotel provides. I used the pool and the hot tub and both were clean and well kept. I enjoyed both.

    5
    « Great place to stay »

    Friendly and courteous staff. Very helpful. Answered questions and went over map of the area and how to get restaurants and points of attractions. Very clean Great indoor pool & Fitness center Great location for wineries and walking distance to restaurants. Uncomfortable mattress, but overall a great weekend stay.

    5
    « Business Stay »

    I have always been happy with this hotel and staff. Very relaxing. Near Fingerlakes wine trails. I enjoy staying here every time I am in this area for business. Staff is very helpful. Beautiful suites!

    5
    « A great Finger Lakes Hotel Option »

    My husband, daughter, and I recently returned from a visit to the Finger Lakes. We decided to stay in Penn Yan because it was conveniently located to other places we wanted to visit, and had its own interesting attractions. The hotel is in excellent condition. I don't know if it's new or just very well maintained. Our room was very clean and comfortable. Our housekeeper left an additional rubber duck with a note for our child, which was an unexpected lovely touch. The pool/hot tub area was clean & attractive. We enjoyed the included breakfast each day. The food was great and there was a huge selection. My only issue was the selection of mainly high-top two-seater tables, which posed a challenge for families, especially those with younger children. There were only two standard tables, each with three chairs. Otherwise, we thought this was great hotel and we would definitely recommend it and stay again.

    5
    « Finger Lakes preferred location. Have stayed here 3 times, highly recommend. »

    Super clean, the friendliest staff in the area. Quiet and new rooms. We stayed overnight after a motorcycle trip to the Curtiss Museum and the Switzerland Inn. A perfect spot and I recommend them highly. Be sure to visit Hammondsport while in the area.

    5
    « Well run property »

    We were very pleased with the quality of this hotel. Rooms were clean and comfortable. The staff was friendly. The pool area was clean and they kept the water at a nice warm temperature - plus there was a hot tub. The breakfast was good and continually replenished.

    5
    « Amazing experience »

    We loved our stay at The Best Western Plus Vineyard Inn & Suites in Penn Yan, NY. It was an amazing experience from checking in to leaving. The employees were extremely welcoming, helped us with finding a great place to eat, and were always ready to provide us with complimentary items that we did not bring with us. We highly recommend this place!

    5
    « great stay »

    Best Western was centrally located in the heart of Penn Yan. We were here for just a couple of days to see our daughter off to college and it was the ideal place to stay just minutes away from keuka. The hot breakfast buffet is great, well attended to by staff. The warm cookies every afternoon were a hit as well

    5
    « Warm cookies! »

    This hotel was very nice and welcoming. The room was spacious, and included a couple of complimentary bottles of water. The big bonus, from my husband and my perspective, was the fresh baked cookies that were still warm when we checked in. As we've come to expect at Best Westerns, the breakfast was nice, with scrambled eggs and some kind of meat on the buffet every morning. This Best Western has the more modern style with an elevator and room doors on the interior of the building. I view this setup as far superior to the old motel style with room doors on the outside of the building. For Best Western rewards club members, they even pass out little goody bags at check-in, yet another plus. All in all, this was an excellent place to stay for the money.

  • 4
    « Refreshing, clean, affordable »

    A good scenic hotel location, it has clean rooms, very comfortable king beds, a good variety and assortment of morning breakfast foods and drinks, hot coffee, helpful friendly staff, at an affordable price.

    5
    « Very Satisfied »

    Always stay at the Penn Yan Best Western Plus when we come to the Finger Lakes. Friendly and super accommodating staff. Home-made cookies in the lobby in the evening are a great touch. This is home base for our Finger Lakes wine tasting trips, 6 and counting.

    5
    « Great stay in the Finger Lakes Region! »

    Great stay in the Finger Lakes Region of New York!!! Had a great time in August exploring the region. Checking out the wineries. Enjoying the state parks and the lakes. Loved Watkins Glen. Such a quaint small town!

    5
    « Beautiful hotel »

    A beautiful hotel right in the middle of wine country! We really enjoyed the ease & simplicity of checking in. The breakfast was fantastic, too! The spacious rooms looked brand new & the free WiFi was faster than mine at home (always a bonus). Thank you for adding to a fantastic getaway with my husband.

    5
    « Great Price and Great Stay »

    This hotel is central to the beautiful Finger Lakes region in NY. The wineries are all around as are great restaurants and a peaceful and serene setting. The folks at the front desk were most helpful and accommodating. Especially appreciated was the daily tray of gluten free options they presented me at breakfast. Talk about great service! Will definitely stay here next trip.

    5
    « Spacious and clean room at reasonable price »

    I visited finger lake in June and stayed in this inn for 2 nights with friend. The room is very clean and spacious with even two queen beds. Lot of room for luggage. The location is nice. We had great time there.

    5
    « Great wine area hotel »

    Stayed 2 nights with 2 other couples and did 12 winery tastings in 2 days. Great coffee. Breakfast was good. Pool spa clean n hotel was in great shape. We sat outside around water rock fountain n opened wine before dinner. Very pleasant. Good place for dogs saw a lot of them and all well behaved but we did not have ours with us this trip. Will definitely return.

    5
    « Beautiful hotel in a beautiful area »

    Took my wife on a working vacation and decided on Penn Yan on Lake Kueka. We had stayed on the other lakes before and really enjoyed the area. The Vineyard Inn and Suites is a beautiful hotel and the staff are great. My wife needs some assistance getting around and they made sure she was spoiled during our stay. They were very helpful in helping to select must see wineries and restaurants.

    5
    « 3 Words - Clean, Coffee, Sheets »

    Great hotel. Room was sparkling clean and the sheets were not only spotless, but very soft and comfy! Bed was too firm for me, but I like a mattress soft as a cloud. The continental breakfast had the best coffee I've had in years.

    5
    « Cozy and clean »

    Good location to famous wineries. This hotel is very cozy and clean. Breakfast was delicious.Employees are very kind and welcoming. Only thing feel sticky shall be space availability ...pool is small and parking lot is small too.

  • 4
    « Friendly staff, good value »

    The hotel is located within easy walking distance of downtown Penn Yann. It's also a short walk to the Outlook Trail, which is a pleasant 2 mile trail alongside a picturesque creek. The hotel staff was very friendly and the rooms were a good value for the price.

    5
    « Meets or exceeds all expectations »

    We rented 6 rooms for a family vacation including some suites. Everyone was happy with the accommodations - no complaints except some people thought the inside pool room was too hot and stuffy and pool was too small. More details: the desk staff were all friendly and helpful and professional in appearance with nice uniforms. Check-in was easy and we got some goody bags with bottled water and snacks for being rewards members. The lobby had a sofa and 3 places to sit so 6-7 people could sit and chat. There weren't many breakfast tables and some people either ate on the furniture or went outside where there are two seating areas. Rooms were very clean (and there are picky people in our family!) and had everything you can think of including fridge, micro, flat-screen TV, desk, coffee maker, and even free bottled water. The bathroom had more toiletries than I've seen in other Best Westerns (and I've been in quite a few) such as mouthwash, makeup remover, and sewing kit. Towels varied from fluffy to thin but there were plenty so you can use two. I thought the mattress was too firm but I say that about most hotels. There were 4 layers of linens on the bed - depending on your comfort level you can crank the A/C and sleep under blankets or keep the room more temperate and use a sheet or two. Pillows were thick and firm. The fitness room was small and had a treadmill with an ERROR message, so the electronics need fixing or replacing. Several people enjoyed the hot tub with jets and others got into the pool (which was small and shallow, great for kids but not for lap swimming). This hotel sits along a busy road so sitting outside isn't like being in a country inn. However, many people took advantage of the chairs and tables around a fountain. Further over there was a fire pit area surrounded by Adirondack-type low wooden chairs. Breakfast seemed small and crowded at first with everything along a wall, but once we got to looking around we found a better-than-usual selection including brand-name yogurt (Oikos and Dannon), different types of coffee and variety of creamers and sweeteners, two different waffle irons, a hot plate with eggs, sausage, bacon, and/or home fries, cereal, oatmeal, fresh sliced strawberries and blueberries, bananas/apples/oranges, and maybe best of all individually wrapped bakery muffins and banana bread (along with bread, bagels, and English muffins). Really nothing was missing and the staff kept the area stocked and clean. Most impressive of all was the great value for the price. The Finger Lakes area attracts a lot of tourists in the summer so hotel rates tend to be high. The BW+ website had great online rates and even a discount code. You can reserve rooms, check in online, and get express checkout. Definitely join the rewards program if you decide to stay here and collect some points and other perks. Highly recommended unless you need a full-service hotel with a restaurant or luxuries such as mints on the pillows.

    5
    « Excellent hotel on Keuka Lake! »

    You can't go wrong at this Best Western. Very dedicated staff and pleasant surroundings. The town of Penn Yan has some good restaurants and the lake is not far away. All you could want for a restful stay.

    3
    « Great hotel staff but uncomfortable beds. »

    The staff were superb and the breakfast was amazing! On the downside, our bed was hard and creaky with a fitted sheet that didn't stay on the bed. The sofa bed had a bad odor that seeped into the room when you sat on it and the air conditioner stopped working every night at 1 am for 3 hours. We could deal with the odd clicking noise that came from a wall in our bathroom when a neighboring room used their water because it wasn't constant and it didn't wake our daughter. Overall, I'd stay there again should I ever want to visit Penn Yan because of the breakfast! Scrambled eggs and bacon, yogurt and breads. It was really more than the basic continental breakfast.

    5
    « Perfect! »

    Staff at the hotel was very nice and extremely helpful! Our room was large and CLEAN - lots of room for us and our things. Great location close to everything. Very easy to get around the area. Perfect trip, would stay again.

    5
    « Excellent stay! »

    Loved the hotel. So comfortable! The people that worked there were wonderful. It's in an easy location. Had everything you could possibly want. I will always go to a best western whenever I travel. It will be the first place I will look for.

    3
    « Best Western under new management??? »

    Came here again on vacation with sister because we have stayed here for the past 4 years and had loved it. Not quite the same. It is okay but I think under new management. When the "new manager or owner"--not sure what he was showed up and very unhappy crabby look on his face the staff appeared a little stressed. If he can't be at the front desk with a pleasant smile maybe he should stay in the back area. Our room was missing a luggage rack and the 2nd day they never removed our soiled towels or gave us new supplies, had to go ask. They said housekeeping had left but they would take care of it--which they did. Don't feel you should have to go ask for this at any price. Yes, I do understand things can be overlooked. Other than that okay I guess. Just a different feeling here now.

    5
    « An excellent place to stay in the Finger Lakes »

    This was part of a trip to a) the Finger Lakes and b) the Hudson Valley. One of our main goals was visiting the gorge at Watkins Glen. But Watkins Glen, at this time of the year is really overcrowded. We liked Penn Tab because it was centrally located --- not far from Watkins Glen, in the middle of wine country and bear a number of other things we wanted to see. The Best Western, located bear the northern shore if Keuka Lake, was perfect --- large comfortable room, easy parking, near plenty of restaurants in Penn Yan, typical Best Western buffet breakfast, excellent location. We were here for four nights. I would definitely stay here again

    4
    « Excellent Customer Service! »

    This hotel was exceptionally clean, the staff went out of their way to help and were always very courteous. My children loved the pool. I was very impressed that I was in one room with myself and my five children and never felt crowded!

    5
    « Great service »

    During our stay in Penn Yan. We enjoyed the most pleasant experience with the hotel and the Front Desk staff. Courtney and Megan went out of their way to make our stay enjoyable. They made reservations for us on Lake trips, suggested place to dine, events that were being held and wine trails to explore. They were extremely helpful. The 4 of us truly enjoyed our stay.

  • 5
    « Unexpected delight »

    WE had planned this for a few months earlier staying only 1 night on July 13 2017 Unfortunately our dear 13 year plus Golden retriever Magic had to be sent to doggy heaven on Monday July 10 so instead of having our pet sitters we took our Shi Tzu Ringo with us at last minute As it was my 65th birthday on July 14th we stayed an additional night . The hotel went out of its way to accommodate my wife and me and we kept our king suite. It was a monsoon upon arrival and at 12 pm we were pleasantly surprised at an early check in. We had also found a doggie day care ( great place ) also in Penn Yan . The room was great right across was a exit door ( after a short hallway ) to bring our pooch out. Very quiet room good frig( no freezer ) but ice machine real close as well as fitness. We also were asked about floor preference and staying on ground worked out great. Breakfast area very crowded as there were many Mennonites staying who seem to do everything together at same time so breakfast was a bit challenging but good . Everyone was extremely professional and welcoming . We visited a number of wineries and all allowed us to bring Ringo in who became a unofficial greeter. The only minor surprise was that despite the BW in room book stating how to use the in room safes our room did not have one anywhere. Overall a short getaway that was well needed and a great place to stay.

    5
    « Excellent Hotel in Penn Yan »

    Best Western Plus Vineyard Inn & Suites, Penn Yan, NEW YORK is an excellent Hotel in Penn Yan. Staff are very welcome. Facilities are great. Lobby set up are very warm and friendly. We will definitely book the hotel again if we visit the finger lakes area.

    5
    « Great accomodations »

    The hotel is conveniently located in the town of Penn yan. It is a great spot to visit many of the wineries in the area. The staff was knowledgeable and friendly. The breakfast was good and a real plus for traveling families.

    5
    « Best Western Penn Yan »

    Very nice hotel. All employees very friendly and helpful. Room was very clean. Breakfast was very good. If you are looking for a hotel near wine country and Watkins Glen State Park, this is the place.

    5
    « Great stay! »

    Stayed overnight while on the Keuka Lake Wine Trail. Very convenient location, Staff was super nice, Rooms were well equipped (fridge, coffee maker) and very clean. Nice breakfast as well (which was so convenient). I'd highly recommend staying here, we'll definitely be back!

    5
    « Great Finger Lakes Hotel »

    Stayed here for our visit to the Finger Lakes region and was very impressed with the cleanliness and up to date appearance of this hotel. Pool and jacuzzi room was maintained top notch. A++++ rating. Would return again!

    5
    « Outstanding experience! »

    This is one of our favorite hotels to stay in. We come to the Finger Lakes wine country often and this is always our first pick! They welcome dogs with a doggie bag and a truly positive attitude toward traveling with pets v. simply accepting your furry friends. I can't say enough about how accommodating this hotel is! It seems they have thought of everything and that they want you to enjoy yourself during your stay.

    5
    « Great little hotel »

    I went with the reviews and booked this hotel despite its lack of scenic view in an area that has amazing scenery. We are so glad we did. The staff have been friendly and helpful. Everything is clean...and I'm picky. The breakfast had great variety of warm and cold items, including fresh fruits, juices, baked goods, waffles, eggs, potatoes. The hostess kept things well stocked and tables wiped off. It was easily the nicest free breakfast of anywhere I have stayed. We did not use the pool, but the area looked well maintained. There is also a fitness area that appeared to have a variety of equipment. The bathroom in our spacious king room had good counter space, lighting and an exhaust fan. The towels were soft and large; the shampoo, soaps, etc. were good quality. We had a roomy step-in shower with a safety bar. We both slept well. There was a safe, a microwave, and a small refrigerator in the room as well. I really can't think of anything lacking or sub-par. I wish all hotels were as nice as this one.

    5
    « Great time in The Finger Lakes »

    Our stay at this hotel could not have been better. From the phone call to reserve the room to the pleasant folks at check in; all were great. We travel with our dog and she was even given a treat bag at check in. It was our first stay at a Best Western in years. We are sold.

    5
    « Best Western Fan »

    We have stayed at Best Westerns not only in the United States but also in Italy. They are wonderful in all respects. They are well located and have great service, and very clean rooms, good breakfasts. In other words they are not only reliable but make ones vacation experience a delight.

  • 3
    « OK Place »

    Rooms need updating. Bed was comfortable. Don't look for much in terms of "Breakfast" options. Musty smell but that may be from pool. Air conditioning not uniform in room. It was cold at the non-bed end of the room, but warm near bed.

    4
    « Mother-daughter weekend »

    Great hotel for the money, comfortable and some of the best employees anywhere. We wanted to visit as many of the Seneca Lake wineries as possible without staying in a B & B. The Best Western's location in Penn Yan was perfect, with plenty of local restaurants for dinner.

    5
    « Excellent place to stay in Penn Yan »

    This is an excellent choice for Penn Yan. Location is convenient to all the Finger Lakes attractions. Hotel is super clean. Large Lobby with a living room area with a tv. Nice indoor heated pool. Good fitness room with a variety of equipment such as an elliptical, stationary bike, weights, fitness balls, treadmill. Had a small fridge with towels kept in it to cool you down after a workout, plus free bottled water.Breakfast has nice selection of hot and cold foods, including juices, coffee, tea (no herbal teas or decaf teas)yogurts, bagels, mini pancakes that you make yourself, waffles that you make yourself, regular (not instant) oatmeal with a wide selection of toppings to add, freshly baked muffins from a local bakery, eggs, sausage, and more. Plenty of options. Quiet, comfortable rooms. The only negative was the Business Center which had 2 antiquated computers and a non-working printer. Very tight space. Be sure to check on the printer before you try to print anything important. They need to upgrade these old computers and make a larger area for the "Business Center."

    5
    « Good Value In Area With More Expensive Lodgings »

    We had a quiet room on the third floor back so enjoyed an uninterrupted sleep. The large shower was nice. Our room was equipped with frig and microwave and the beds were comfy. Don't know why there were so many pillows. Breakfast had the plus of fresh strawberries and blueberries, in addition to the usual cereals, waffles, eggs, meat, breads, etc.

    5
    « Back to the good old days »

    A great place for a get away with something for everyone, wineries, good local restaurants and beautiful countryside. Set on a pretty quite village with very friendly and social people who take pride in their town. Will return

    5
    « Extremely satisfied »

    Stayed two nights 6-17/6-19 at this property and couldn't have been happier. Easy access to all things finger lakes related, very clean, wonderful and helpful staff (front desk,housekeeping,breakfast attendant). Beds firm yet comfortable, nice breakfast with multiple options, great hospitality with free water and snacks upon arrival and cookies in the evening! Thanks for a great stay.

    5
    « Meets or exceeds expectations »

    I booked a stay for my parents as a gift so they could explore the finger lakes region. They loved it so much that we came back as a family. 4 different rooms and not a single complaint. Clean rooms, nice breakfast and friendly staff.

    5
    « A Beautiful Hotel with a decent continental breakfast »

    Our stay here was rather pleasant, with friendly staff and very comfortable suites. The continental breakfast was more than I expected, with 'do it your self' bagel sandwiches, waffles, cereal, juice, coffee etc. I great pick if you are looking for a decent finger lakes hotel at an affordable price.

    5
    « Surpassed expectations »

    Welcoming, friendly staff...comfortable bed...pool and jacuzzi...exercise room...chairs inside and out to relax outside your room...vast array of breakfast items...and a rubber duck atop your bath towel...what's not to like?!

    5
    « Great Experence »

    Evey year we visit the Windmill & The bulk food store great places to visit and the Best Western is only 7 miles down the same road. It is very convenient, The rooms were beautiful great staff and we loved the Hot tub & Pool! This was a great place to relax with lots around the area to do and great places to eat too!

  • 5
    « Great trip! »

    Wonderful customer service. Friendly staff. Great hot breakfast. Indoor pool and hot tub were very nice and relaxing. Housekeeping was very attentive daily. We weren't disappointed. Would definitely go back!

    5
    « Overwhelmingly pleased »

    I've stayed in many hotels in many cities and very few receive an excellent rating. The Vineyard Inn will not be confused with the Four Seasons, as you wouldn't expect it to. But what you get is a clean, large room with a nice sized bathroom, outstanding customer service, a good (free) breakfast, excellent air conditioning, a fan in the bathroom, in a good location in downtown Penn Yan. All at a reasonable price. BTW, this hotel does offer a military rate so my "value" rating on this hotel is based on this discount. To be fair, almost every desirable hotel in the Finger Lakes, in the summertime months, is going to be overpriced due to the wine and tourist season - almost guaranteed to be twice the normal price versus when there is 3 feet of snow on the ground. But you will not be disappointed if you choose this Best Western property as they are doing all the routine things routinely well. Great experience!

    5
    « Even better than expected »

    This is a BW Plus hotel, which makes it a step above the regular BW hotel chain in terms of appointments in the rooms/lobby area. The gentleman at check in (but always seemed to be at the front desk...morning, noon, and night) was a gracious host. He was professional, prompt, and curious throughout our 3-night stay. He made sure to offer accommodations to better our stay, such as offering to get a bagel or muffin for me past the breakfast hour since I was sleeping in each day. My husband and I were both impressed with the hotel and would stay again if in the area.

    5
    « Great Hotel »

    This hotel is truly handicap accessible. The wheel chair was able to be used through out the room as well as the bathroom. The toilet was higher for handicap accessibility. The staff was great. I asked about the local wineries as well as local food places so that we could enjoy some of those while we were there. The staff gave us maps, allowed us to see menus and recommended places that they liked, and that they have had good reviews from past guest. The hotel was clean. Breakfast was good, fresh and well stocked each morning.

    5
    « Stop on way home from New England States »

    After 8 days of riding through Massachusetts, Conneticut and Rhode Island we spent a couple days driving about the finger lakes on our return to Ontario. This was our second stay at this hotel. Clean and attractive with everything we expected and price friendly compared to the other sister BW hotels and several of the "Ma & Pa" private places we checked out. Breakfast was well stocked, fresh and appetizing. We especially like that there is enough seating that you can enjoy your morning without feeling that you need rush through so that the next guest can get a seat. We will be back.

    5
    « Last minute stay »

    This is a nice hotel with great amenities. We were able to bring our dog and she felt very at home, despite it being her first stay in a hotel. The room was very clean and quiet, the staff were polite and professional, and it was very walkable to several places in town.

    5
    « Weekend getaway »

    We found this property to be very clean and updated. Staff was very accommodating and professional when we arrived a little bit earlier than check-in time. Our room was very comfortable and quiet. We would stay here again.

    5
    « Great place »

    This hotel is a very nice place to stay. Nice location lots of places to eat within walking distance from the hotel. The staff is very nice and the hotel is very clean and quiet! Provides a nice meal in the morning and the beds are comfortable.

    5
    « Awesome Stay »

    Great place in the finger lakes region Christian, Courtney & Lauren were wonderful they are truly engaged in making your stay pleasant. Hotel is very clean and well maintained I would highly recommend staying here

    4
    « Wine Country Trip »

    Stayed here over Memorial weekend so we could visit the wine country. Good location for Eukea area and not too far from Seneca lake. About an hour drive from ROC airport. The hotel is clean and quite. The staff is very helpful especially Christian. Breakfast is available every morning ( cereal, yogurt, waffle, eggs, etc) in a do it yourself buffet style. Easy walk to restaurants, shops, taverns. We had a king suite which was roomy and had a fireplace. Would stay here again if in the area.

  • 4
    « Very clean hotel. The breakfast was good too! »

    This is the first time I stayed at this hotel. It was reasonably priced. The hotel is clean and looks new. The staff was friendly and accommodating. The breakfast was good. I would stay at this hotel in the future.

    5
    « Absolutely Perfect! »

    Our room was beautiful and absolutely spotless. Hallways, pool, and lobby clean as a whistle. Delicious breakfast . They has waffles, eggs, bacon, potatoes, yogurt, pastries, toast, oatmeal, cereal, coffee and juice. I may have forgotten something there was so much to choose from. Walls are good and thick. Didn't hear the neighbors at all. Very little hallway noise too. Can't wait to come back next year. :-)

    5
    « Finger lakes »

    Very pleased with our stay. Clean spacious rooms with great coffee for breakfast. Refrigerator and microwave. Small but nice workout room. Pool and hot tub, wish we had brought our suits. Will definitely be back.

    5
    « Best Western »

    Pillows were small and uncomfortable making it difficult to sleep. Otherwise, we had a large, clean room with a chair and sofa area. Hot breakfast was included. The hotel was in close proximity to the wineries. A great value for the price!

    4
    « Oct Trip in 2016 »

    This is one of best Hotel that we have said in for moths. The staff was great and the rooms great. We was their for 6 days. Had a good time and lot of fun. It was one of perfect trip for the year. Also the indoor pool was great. We would go back.

    4
    « Winery trip with pet »

    Great hotel - Christian and Breanna were great in getting things taken care of us once we arrived. Very friendly and helpful. Anything we needed they provided. Rooms are clean, spa and pool were great temperatures. Thanks for making it a great stay!

    5
    « Dog trip! »

    My husband and I wanted to visit our favorite wineries and to take a trip with our two dogs! This place was great for our dogs. Our room was on the first floor right next to an exit door that allowed us easy access to bring the dogs in and out. The room was very clean. Beds and pillows are very comfortable. They also had a great selection of food for the complementary breakfast. The staff was very friendly! There is also a great little trail across the street to take your dogs on a walk!

    4
    « Happy to be back in the Finger Lakes »

    We love this part of the country and try to visit 3 or 4 times per year. Our impetus was a great March rate at the hotel but we were impressed at how much is happening around the lake area this time of the year. We are already planning a summer visit.

    5
    « My number one choice of lodging in Penn Yan »

    We have stayed at this hotel numerous times and last month we were there due to a death of a close family friend. Our trip was last minute and as usual the staff at Best Western Vineyard was able to accommodate us perfectly. My grandson loves coming to stay with us while we are there to enjoy the pool and hot tub and although it can get pretty busy and loud in that particular area it's still fun. The breakfast has a great selection of food and the hours work for early birds like me. Even though new hotels have opened in Penn Yan I will continue to stay here...the rooms are spacious and always clean. We did have an issue with the air not circulating in our original room and they quickly moved us to a new room which was perfect. Thanks again for the great service.

    5
    « A++ »

    Beautiful, clean, good price and well situated about a hour from everything. Nice bathrooms, decent buffet breakfast , but get there early as it seems to be a popular hotel. Would definitely stay here again!

  • 5
    « excellent value for small town »

    this was the first time that we had stayed at a best western in many years - and we were pleasantly surprised. the rooms were large; the staff great; and the amenities excellent. our breakfast was very good ( the only negative was the absence of adequate seating). we will definitely be staying here when we come back.

    5
    « Great stay! »

    This hotel was very reasonable, conveniently located with high quality aspects. Close attention to details including evening baked cookies and a refrigerator loaded with water bottles in the fitness center.

    5
    « Perfect! »

    Great modern facility in Penn Yan. Friendly staff, efficient check in and out. Room was huge, comfortable and spotless! We had a wonderful relaxing rest after a long drive from the Midwest. I would recommend the hotel to all!

    5
    « Great stay! »

    This hotel is a great place to stay! They really go above and beyond to make sure that you have a great stay! They have board games on hand, bake fresh cookies daily, and have great bags for animals that stay at the hotel! Location is also great and can easily walk to many restaurants and bars within town. Staff were some of the nicest I have ever encountered at a hotel, always willing to help and always with a smile!

    5
    « LOVE LOVE LOVE this place!!! »

    This is the 3rd time we have stayed here, & they continue to impress us!!! Very clean, very quiet, great complimentary breakfast, friendly staff... the hotel is within walking distance to town, restaurants. My husband used the fitness center this time & was very impressed with the equipment in there - all new, state of the art! You get alot of bang for your buck here. We cant wait to go back!!

    4
    « Nice place for a quick getaway »

    Booked this last minute. We usually stay at b&b in Seneca but they were either booked or needed 2 nites. Easy to get to and a really nice hotel. Room was a handicap room, but was large, clean . bed was comfy. Fridge and microwave in room too! The indoor pool and Spa was empty when we went in late afternoon. Clean with lots of towels. They had fresh cookies, coffee and juices. Also had hot soup and bread for a great late afternoon snack! Front desk was very nice but not too knowledgeable on area or directions. Only one girl knew the area. In the morning the breakfast was good too. Make your own waffles, eggs, sausage, yogurt, fruit. Something for most everyone unless you are really picky. I think we will go again and try the wineries on Keuka lake. Very close to the Windmill too ( only open on Saturday)

    5
    « Super surprised »

    We have not stayed in a Best Western in decades. We needed a room since once of our reservations got messed up. We drove up and greeted by a cute courtyard and parking lot. Inside we were greeted by a very happy young lady behind the desk . She gave us a welcome package since we were card holders that contained water, a snack bar and chips - let me say this, We are card holders of many hotels, but no one has greeted us or treated us like this and we have points racked up on Holiday Inn, Hampton Inn etc. In the room there was a large sitting area and refrig and microwave. Rooms were clean breakfast area was small and there was no one around (that we saw) to replenish things.

    4
    « Great Base of Operations for Keuka & Seneca Exploration »

    Wife & I have been visiting this Finger Lakes area for over 30 years and, until this trip, had stayed only at B&B's. Decided to give this new-ish hotel a try and weren't disappointed. Hotel was clean, comfortable, quiet & convenient. Breakfasts were adequate & room and its amenities were quite acceptable.

    3
    « Too expensive for what was offered »

    I have been coming to this hotel for many years and have always found it affordable and pleasant. On this trip however, I found the room rate increased to almost $200 per night and the breakfast offerings merely standard. What happened to the BW Plus corporate decision to elevate the breakfast to something more than scrambled eggs and pancakes? Or is that decision left to the discretion of the hotel owner? If I visit again I will investigate the new hotels which have recently opened in town.

    5
    « Great place to stay in the Finger Lakes »

    The Best Western in Penn Yan is a great place to stay while visiting NY's Finger Lakes. It's central location is very convenient to the local attractions in both Summer and Fall. Resaonable rates, welcoming, professional staff and breakfast make is an ideal place to stay!

  • 5
    « Best Western Vineyard Penn Yan on Business »

    I brought my husband with me on a business trip. He is recovering from back surgery and I hoped a two day trip to the Finger Lakes would be a nice change for him. Everything about the hotel was perfect! They gave us a handicapped room. The bed was extremely comfortable for my husband and that is saying a lot! The breakfast had a lot of variety. He utilized the fitness center and we both enjoyed the hot tub. I noticed other new hotels in the area but I will definitely return to the Best Western Vineyard Inn when I come back to Penn Yan.

    3
    « Nice hotel- Convenient location- Our 2nd stay »

    We stayed 2 nights (this was our second stay at this hotel). The hotel is conveniently located. It is just a short walk to a quaint section of Penn Yan. There are a few shops, restaurants and bars. And if you like to have a drink with your meal and do not want to drive, we were told by the locals that the cab fare was only $4, because there are a lot of young police officers. We had walked because it was nice outside (roughly 700 paces). This time I opted for the larger room plus amenities. Our room was nice, clean and large (the presidential suite). The jetted tub would have been great had it worked. The wall paper in the bathroom was peeling at the seams a little, I think it wasn't installed well ( minor issue). The shower curtain rod was sagging and the curtain would not stay closed. Notified the desk in the morning and the shower curtain rod was fixed but not the jetted tub. The fireplace was a disappointment- I thought it would have been a gas fireplace because the one in the lobby was gas. No, this was a cheap electric fireplace with a light to simulate flames. The bed was very comfortable. The breakfast was good, scrambled eggs,bacon, homefries, 3 kinds of cereal, make your own waffles or pancakes, bagels, bread, muffins and danish, fruit and yogurt, juice, (coffee and tea 24hrs). A downfall is the breakfast area is small, so if the hotel is full there will be a wait. We did not use the pool or fitness area. There is a nice outdoor sitting area in front of the hotel surrounding a small water feature. The hotel staff were very pleasant. Next time I will save my money and just get the regular king sized room. This room just wasn't worth the extra money.

    3
    « 2 night weekend stay »

    Lovely looking hotel. Stayed in 2-queen room 311. It was connected to room 313 and we could hear every word the two people in that room talked about until after 11pm as if they were actually in our room. Not sure if this hotel has non-connecting rooms but if they do & you want to actually sleep at night, I suggest you ask for a non-connecting room. Luckily the room was empty the 2nd night we were there. Bathroom is tiny; can't imagine 4 people sharing it. Breakfast was fine. Water pressure & temperature were good. Bed was comfortable. Everything was clean. Try to have the peanut butter cookies; they were sooooooo delicious!

    4
    « Nice little hotel in the middle of nowhere. »

    As we were driving along, I kept thinking, there's not going to be a hotel around here and my GPS took us to a quaint little hotel right in the middle of the tiny town. It was clean, had a fair breakfast, staff was Very friendly, and overall a good experience. The best part, was that I left my pillow there. I called them two days later, expecting them to have thrown it out. She asked me what color, I told her and she said she'd be glad to mail it to me. I never expected to see it again. 10 days later, a paper towel box arrived at my doorstep (I think they needed a box for a king size pillow) and there was my pillow inside. It costs them $9.90 to send that pillow to me. I was truly impressed that they made that effort for a pillow. It was my favorite pillow and I'll always appreciate that they took care of me. Thank you

    3
    « Best western in Penn Yan »

    We stayed for 2 nights. Hotel is very clean, large room, comfortable beds. The blankets were too thin, to stay warm we had to turn the heater on. Breakfast is limited, but everything was fresh and tasty. Breakfast area is small, had to wait for people to finish their meal so we could sit down.

    5
    « Always a Best Western »

    Whenever we travel, the first hotel chain we consider is a Best Western. This trip did not disappoint. We spent 14 nights in a hotel, 10 were in Best Westerns and all of them were very nice with pleasant staff and really good breakfasts.

    5
    « Amazing all around »

    The absolute cleanest hotel I have ever stayed in (and I used to clean hotel rooms)! Front desk staff were a pleasure to talk to. Our room was just perfect. Even though we were very close to the lobby it was quiet. The pool was small but very nice. Plenty of towels and seating. The breakfast was great and the staff member manning the breakfast bar was amazing. Anytime I need to stay in the area I will stay here. Expect us again for Keuka in BLoom!!

    5
    « Great place to stay at the Finger Lakes »

    This Hotel was clean and the staff was very help full. This Best Western was outstanding. This hotel facilities was one of best we have stayed in. for a long time this hotel was one of best place to stay in at Penn Yann.

    5
    « Heading Back to C'Bus »

    This was a small but very nice hotel in the Finger Lakes area close to multiple wineries and recreation. They had all the normal amenities and the breakfast bar was above average. The staff was very friendly. I liked the decor and the rooms were fine. One of the better BW's I have stayed in for sure.

    5
    « Great place to stay in the Finger Lakes »

    The hotel was clean and staff very accomodating. We are not used to traffic noise. After the first night we asked to switch to a room on the back side of the hotel. The staff allowed us to do so with no questions asked. The stay could not have been better. It was a great central location for exploring the Finger Lakes.

  • 5
    « The best Best Western I've been in »

    At the time of my visit in Fall of 2016, this hotel had just recently opened. Everything is sparkling clean. The hotel facilities are spacious as are the rooms. The HVAC system keeps the room at the right temperature and is not too noisy. The hotel location is quiet and peaceful and conveniently located across the street from the Glenn Curtis Museum. The only thing that could make this hotel better would be to put it in the middle of the small village of Hammondsport so that you can walk to nearby shops and restaurants. But Hammondsport is too small to accommodate this hotel on Main Street so you will have to drive a mile to get there. No big deal unless you come by motorcycle and don't want to ride at night.

    5
    « Great Place to Stay in Penn Yan, NY »

    We often select Best Western lodgings when traveling. Choosing BEST WESTERN PLUS Vineyard Inn & Suites in Penn Van, NY yielded a very pleasant experience. It has a great location in Penn Yan being easy to locate during all hours of the day. The facility was very clean. Housekeeping of rooms was timely and thorough. The pool and hot tub (which functioned very well) was well stocked with towels. The pool area was clean without the typical chemical odor often present at other sites. The continental breakfast presented many options including cereals, breakfast meats (which varied from day to day), waffles, breads, breakfast drinks, and good coffee. The service desk personnel were helpful with local directions and the offering of local eating establishments including a map and recommendations.

    5
    « Excellent »

    On an overnight trip to the Finger Lakes and trying not to break the bank by staying at the more expense and often booked B & B's in the area we chose The BW in Penn Yan. It was and excellent choice with nice big clean quiet rooms and a very comfortable bed. For the first time in a long time I slept for over 8 hours. The included breakfast was fully stocked and fresh with cereal, all kinds of breads, waffles, eggs, sausage, fried potatoes, yogurt and fruits. If I had one small complaint the eating area was not that large due to a very large couch table and chairs occupying a large space. I would replace this furniture with more tables and chairs. The fitness room was adequately furnished and the pool looked clean. The best part was the price, a lot less than other accommodations in the area. You won't go wrong by staying at the Best Western in Penn Yann

    4
    « Good »

    This is a decent BW +. If I had the choice I would rate it a 3 1/2 .The room was comfortably sized and clean. My first floor room, despite being across from the indoor pool and at the heart of a very busy intersection, was very quiet. The staff were very accommodating. Breakfast was only OK as the eggs and the oatmeal were very dry. It is near the center of town and within a reasonable walk of many restaurant. If you are touring the Finger Lakes, this is a very good central location despite not being on the Lake.

    5
    « Great place to stay »

    Our stay here proved to be very pleasant. The room was tastefully decorated and very clean. The hotel is conveniently located with a variety of eating establishments and it's closeness to the Finger Lakes wineries. Having the opportunity to have a delicious breakfast in the hotel was an added plus. We would definitely stay here again.

    5
    « Very happy »

    We were on the first floor, which we prefer. There was complimentary breakfast every day and it was a FULL breakfast, not just coffee and buns. The room was clean and comfortable. I used the fitness center, which was also clean and cold towels and water were available to use at no cost. Would stay again.

    5
    « Beautiful Hotel »

    My lady and I went to the Finger Lakes for the first time and this hotel was centrally located for wine tasting, hiking, food and much more. The hotel was immaculate and the complimentary breakfast was very good. I highly recommend this hotel to al.

    5
    « Better than expected »

    This hotel, in a small town in the Finger Lakes region of NY was better than expected. The rooms were very nicely appointed and comfortable, there was a nice breakfast buffet and the whole hotel was nicely decorated. Considering how small the town is we did not expect such nice accomodations. The front desl personell were both friendly and helpful, and one of them, we believe her name is Jennifer, went out of her way, working for quite a while finding how to get to a local attraction for us. She was extremely efficient and nice.

    5
    « WINE COUNTRY WEDDING RESPITE »

    We came to the wine country to celebrate the wedding of good friends. We were busy with preparations and participation. Every activity was filled with people and partying so it was so nice to return each evening to the comfort of our King suite at the Best Western. Our room was the best and service was great. So glad we made this choice.

    5
    « close to wine trails, clean, friendly staff »

    we stay here when traveling in wine country on Keuka Lake ny. Plenty of good restaurants near by. Cool older town. Down the road in the fall you can get freshly made apple cider dounuts. Great clean rooms, nice bedding . breakfast area well kept and stocked. had a great time.

  • 5
    « Pleasantly surprised. »

    We were very impressed with out stay at the Best Western Plus Vineyard Inn and Suites when we went Aug 31- Sept 2 2016. Staff was really friendly, the rooms were very comfortable and clean, the location very practical and the free cookies in the afternoon were to die for. I was expecting a continental breakfast but was treated to eggs, sausage/ and or bacon, and waffles as my morning options. Of course there was a bit of a delay on Friday morning due to the amount of guests eating at breakfast at the same time but they did replenish items as needed. We travelled with our 8 month old daughter and they were very accommodating with having a high chair for us during breakfast. Their rates were so reasonable for the service, location and room that it made out stay in Penn Yan better.

    5
    « A Perfect stay! Wish I could give 6 stars for service! »

    My husband and I have stayed at this hotel many, many times since it first opened. We have never had a bad experience! The hotel is as neat and clean as the day it opened. The complimentary breakfast just gets better and betterThe staff always greets you warmly! The room we stayed in this time did not have a chair for reading as we had had in other rooms before and my husband enjoys sitting and reading in the evening. When we mentioned that we missed having a chair in the room they offered to upgrade us to an available room that had one! It really was not all that important to us - certainly not enough to change rooms. (We just wanted to know which rooms did have them for future information) The staff did everything in its power to make sure that we were satisfied - including a lovely tray delivered to our room that evening with a small snack and beverage AND the next day a chair was delivered! Vineyard Suites and Inn is top notch. The only thing nicer than the hotel itself is the staff. Congratulations to the management for continuing to have those that stay at the hotel truly feel like guests! We will be back to see you again soon.

    5
    « Great Hotel with pretty public spaces, nice breakfast, clean and friendly. »

    Great Hotel with nice clean rooms with microwave and small refrigerator. Very friendly helpful people at front desk who gave maps and all kinds of suggestions. Great Breakfast with a nice variety. Coffee available all day. Cookies in afternoon. Would go back and also seek out other Best Western Plus facilities after our good experience here. Good working internet connection which we used. Beds were comfortable which I find unusual when traveling. Liked the friendly and helpful atmosphere. Public spaces pretty -even fresh flowers all around. Nice attention to details. Close to walking trails right from hotel.

    5
    « Very enjoyable stay »

    I stayed for three nights on a recent business trip. Thoroughly enjoyable. The hotel staff is exceptional, rooms are very clean and comfortable. Very close to area many vineyards and other attractions. I would recommend this hotel to anyone traveling to this area.

    4
    « Enjoyed our stay! »

    We had a lovely stay at the Best Western Plus in Penn Yan. We had a few minor problems with our room upon check-in, and the front desk people moved us to a new (upgraded) room immediately. Complimentary breakfast was constantly refilled (even on the busiest weekend morning), and the hot items were kept hot. There were always a type of egg, home fries, and either sausage or bacon. Also, there was a waffle maker and pancake maker with plain batter and a fruit batter, along with cut up strawberries and blueberries. There were also choices of the typical cold items (cereal, muffins, toast, yogurt, etc.). The location of the hotel is excellent for wine tours, outdoor activities, and The Windmill market on Saturdays. I don't think there is any high-end dining in the immediate area, but plenty of casual restaurants within walking distance or a short drive. My one complaint was the pool. We do enjoy taking a swim at the end of the day, but the pool was always very cloudy and unappealing. We hoped it would clear up, but it was that way for the entire 5 days. We would definitely stay at this hotel again if we were in the area.

    5
    « Great Hotel w Excellent Breakfast »

    We were here on vacation which was unfortunately shortened by a medical emergency, but the staff was incredibly accommodating and the hotel (for the night we stayed) was lovely, clean and quiet. We were on the top floor of the 3 story hotel away from the elevators. The room was spacious and comfortable. The "continental" breakfast included scrambled eggs, bacon, waffles, pancakes, juice, coffee, yogurt and cereal, this free breakfast was AMAZING! Had a great night's rest and would come back to this hotel in a heartbeat!

    5
    « Perfect Weekend Family Stop! »

    Clean hotel, with reasonable prices in a quiet town on Keuka Lake. Plenty to eat within walking distance. The pool and hot tub were clean, the room was clean and spacious for my clan. The bathroom is a we tight for managing small kids, but we made do. The breakfast was amazing. Homemade stuff from an Amish bakery down the road with fresh fruit, yogurt, and the waffle/pancake maker thingies that are popular in US continental breakfasts. In short, my family of 7 all found stuff they liked and ate their fill. The staff was polite, and responsive. I asked for a crib when I reserved my room on the phone and sure enough it was already there on check-in! I can't tell you how many times I request that, and then have to wait an hour after I get my room for someone to bring it up. That alone made me feel like they were paying attention and wanted my business. I haven't stayed at a BW in a long time, but will be looking for them as I travel now.

    5
    « Good Times in the Finger Lakes »

    Excellent Hotel and the Staff was great. Hotel was very clean and provided easy access to Penn Yan and surrounding areas of the Finger Lakes. Overall experience at this Hotel was outstanding and I highly recommend this Hotel for people who just want a very nice place to relax.

    5
    « We loved it! »

    We were very happy with everything the hotel offered. The double queen bed room was spacious, very clean, had great pillow top mattresses (no sags!),small fridge, microwave, and small table and chairs. The a/c was efficient and quiet. Breakfast was excellent, with hot and cold choices and included make your own waffles and pancakes! Location was great- about 4 blocks from Main Street, historical center (excellent place!) or the lakefront. Despite its proximity to 2 busy streets, we did not hear a sound. Internet connection was good. Staff was friendly, especially the woman who checked us in, who gave recommendations and a local map! Pool and hot tub were open till 10:00 pm- very relaxing!

    5
    « Home base for wine touring »

    We stayed here as a couple in August for wine touring. Excellent hotel with great customer service. Clean, spacious, comfortable, and great location with many restaurants and other stops in walking distance if you don't want to walk after a enjoyable day of wine touring. We stayed in the King suite and it had its own living room which made it feel very homey. Great place to sip on wine in the evening. The included breakfast was plentiful and had hot and cold options such as waffles, eggs, bacon and hash browns! The positive reviews for this hotel are accurate and it's a great hotel to stay at a very affordable price. I will stay here again with no hesitation!

  • 3
    « Nice hotel, great staff, but the a/c auto-shutoff during the night is a killer »

    The staff at the hotel was great. Some issues occurred and they were very quick to help in any way in which they could. That being said the thermostats that turn the air conditioning off in the middle of the night are unacceptable. I have no issues with saving energy while I am out during the day, but I have asthma and need to sleep in a cool room. Having to wake up every hour or so "to let the room know I am still there" is ludicrous and I had some of the worst nights sleep I have ever had on a vacation. It is my understanding in the winter the heat will turn off during the night. Until Best Western provides a way to allow for the temperature to be maintained during the evening, I will avoid them if possible.

    4
    « Great staff! »

    No matter what time of day that we have checked into this hotel. The staff at this hotel is always professional and friendly. Always willing to help with questions about the area. There are many things to do in the area and the staff is very informative about the different places to visit while in the area

    5
    « Clean, Attractive and Good Service »

    Spent one night while traveling. Have stayed in Best Westerns before, so was not expecting much and was so surprised. This hotel seems recently updated with an attractive decor. Especially liked the room lamps featuring a unique switch and the dark headboards. It's located downtown Penn Yann, but they try to make it charming anyway. There are even outdoor tables and a gazebo. The breakfast area was small, but they squeezed in a variety of foods, including fresh fruit and nonfat yogurt. There were also make your own waffle stations. The food was not fabulous, but it was fine.

    5
    « Bed was so comfy! »

    Our room was pretty large, with a sitting area. I like that the bathroom was way on the other end of the room from the bed and TV. There was a mini fridge, microwave, desk and coffee maker in the room. Room was traditionally decorated, but the bed was something special. It was really so comfortable, I was sad to leave it. I would've really looked forward to sleeping in it the next night! Penn-Yan really doesn't have much going on. It was our first time there and the town was pretty sleepy, even in the summer. But great location to visit the wineries! Would stay at this hotel again. Such a bargain, too.

    4
    « Nice hotel in a good location »

    This was a really nice hotel in a good location. Walking distance to a couple of restaurants and convenient location for the beer & wine around both Keuka & Seneca Lakes. Room was good size, beds were comfy, bathroom was small but nice. Only thing that could have been an improvement was to have a comfy upholstered chair in the room. Breakfast was included - normal hotel lobby buffet - more than enough for us. Would recommend if you want to be in this area.

    5
    « Great Location - and Great Service »

    This was our second time to stay at this hotel. We found the service and the facilities were excellent. Our room was very clean and the staff helped us with issues that surfaced during our visit. We were here last year - and this year we invited two other couples to go with us because we liked the hotel so much. The morning breakfasts are very good with local homemade breaks / muffins / banana break. We would not hesitate there again on our next trip to this area.

    4
    « Great Location; Nice Place to Stay »

    We only spent 1 night here as we traveled around the Finger Lakes. Free breakfast, but nothing exciting. Rooms were good size, clean with nice amenities. Centrally located in Penn Yan and can walk or short drive to restaurants, but no exciting views here from hotel. Also, Penn Yan is well located near vineyards and the lake.

    4
    « Best Western Plus was nice »

    All in all a nice hotel. Surprised me compared to the Best Western's of the past. Breakfast was lack luster and difficult to enjoy because of the set up. Staff was friendly and noise level was nice and quiet. Got a good nights sleep.

    5
    « Great Place to Stay »

    My recent stay at this hotel was excellent. The staff was wonderful. It was clean and attractive. The bed was very comfortable and the quality of the linens good. Amenities were excellent. The quality for the price was super. Recommend highly for either business or pleasure.

    5
    « Hotel stay »

    Great hotel. Very clean stocked with many amenities. It is a great location in Penn Yan very convenient to the downtown restaurants and shops. The staff was very helpful and efficient. Will stay there again.

  • 5
    « Beautiful area! »

    I spent many summers in Penn Yan as a child, so it was very nostalgic to visit. The hotel make the visit very enjoyable and the location was close enough for a stroll down Main Street. I was able to pick out a few buildings that I remembered from my childhood, especially the location of a family owned clothing store.

    5
    « You can't beat the great service and location »

    This Best Western is very well situated for Finger Lakes touring and the staff and property couldn't be nicer. You can't beat the great service, even though at times we're tempted by waterfront alternatives. The hotel is steps away from a walking trail miles long, swimming, downtown, restaurants, and is a no-hassle spot for pets that includes a grassy area behind the hotel, safe neighbourhood for walking, and lots of friendly staff. Staff is second to none!

    4
    « Very nice , clean and friendly »

    We had stayed here before but not in abour 4 years and they have a lot more compietition now. The girl atthe desk was very friendly at check in. Our room was alittle smaller then the last time we stayed, it was fine for a couple of days for 4 people but i would not stay longer because of the drawer space. The beds are very comfortable and lots of pillows. The room was cleaned while we were out. the breafast was better than our last stay. eggs, bacon or sausage, potaoes, waffles, pancakes, several muffins, toast, bagles, oatmeal and ceral. Space is always an issue on a busy weekend that is to be expected. We did pay more than i would like but it was nascar weekend.

    5
    « Great stay »

    The hotel staff are great, especially Ruth. She made us feel at home. The breakfast is good and enjoyed the cookies at night. Look forward to returning, the hotel is new, modern, clean and comfortable. Enjoyed the outside space.

    5
    « Always great! »

    I've stayed at this hotel four other times before. Love it. Clean, tidy, nice size rooms (a few stains on the carpet, however), wonderful breakfast, nice/friendly staff, washer and dryers, great pool, hot tub and fitness area (but no garbage can in pool area). Although hot tub was broken for a few days of my 5 day visit, which was disappointing. But, overall this hotel is top notch and worth the money.

    5
    « Side trip after Cooperstown visit »

    Nice stop after visiting Cooperstown NY for the Baseball Hall of Fame induction ceremonies, quiet stay after hectic weekend. Seneca Farms has great Fried Chicken and homemade ice cream, not too far from hotel.

    4
    « Pleasant, comfortable and convenient. »

    My second visit to this lovely facility where the accommodations and the service are very good! The value is fair based on the $179.00 tariff paid for one night, but its summer time and the living here is easy, but a bit of a strain on the wallet, if not on vacation. Highly Recommended!

    5
    « Great stay and meet some great people »

    Love the fitness room....top quality equipment. The pool area was clean. Had a very quiet and relaxing sleep. As for breakfast, I would have preferred scrambled but I made a sandwich and was happy. Loved the fridge and microwave in the room and the convenience of the Chinese restaurant across the street.

    5
    « Wine tour visit »

    This hotel was a great price and location in the Finger Lakes. Staff was very friendly and helpful when suggesting area places to dine. Rooms were very clean. The breakfast was also very good. Be sure to stop by the lobby for a delicious cookie compliments of the hotel. Will definitely stay again and recommend to friends and family.

    4
    « Standard Best Western rooms but expensive due to location »

    We stayed here for a weekend wedding. Standard, clean, cool, comfortable rooms. Our room had a fridge and microwave and was quiet, though the hotel is on a main road. Complimentary, basic breakfast. Free parking. Great customer service. Central location, though not walking distance to the lake. We saw a Hampton Inn near completion over looking the lake nearby. I'd check that out if I visited again. 4 not 5 stars because of the price. We paid over $200/night for what really felt like a $120/night hotel room. But alas, the laws of supply and demand disagree!

  • 4
    « Good clean new hotel. »

    We were fortunate to get a King Suite which is a larger room, at the same price as a King regular. We booked online which was much cheaper than a call/walk in. This is not a chain we usually stay in, but we had read the reviews and were pleased with our stay. I did bring in my down pillow as I do in many hotels. The breakfast was mediocre but adequate. There is no great view from the hotel, but when you walk out it does feel like a vacation area. The staff was very professional, friendly and well trained to be helpful. The most surprising thing was that it has one of the best fitness centers I have encountered at a chain hotel. I almost wanted to spend more time there but the beautiful lake was our day plan.

    5
    « College visit »

    The friendly Great staff makes you comfortable . We were in area for college visit . They answered slit of questions and gave us A lot of good information about both the school and the area. The hotel was buzzing with families there to view Keuka college. They set up a good breakfast with slot of variety. Clean room and a hot tub in pool room! We ve been back several times My favorite hotel in area!

    4
    « Really nice hotel, excellent staff »

    This hotel was very clean and modern. The staff was excellent. They were very helpful and attentive, especially with recommendations regarding things to see in the area. It is a dog friendly hotel but we never heard any dogs barking despite seeing them at the hotel. Drug stores and fast food chains in walking distance. We enjoyed our stay.

    4
    « Decent hotel, located on a busy intersection »

    Upon arrival we were somewhat disappointed by the location of the hotel. It is right on a busy intersection, something we had not expected. Yet traffic noise was not too bad. There is ample parking space right infront of the building. Staff is friendly and knowledgable. The rooms are of old fashioned motel style but still ok. We had a spacious and very clean kingsize suite which was big enough to accommodate two adults and two teenagers comfortably. The breakfast was quite good with waffles, eggs, sausage, pastries, fresh fruit etc. We enjoyed our stay and would stay there again.

    5
    « Good for Wine Tasting Adventures »

    This is the second time we've stayed here on our girls wine tasting trip. The rooms are great -- we appreciate that they have queen beds instead of double. Things were clean and we had enough towels (some places can be stingy about this). The front desk people are so kind and accommodating. The pool is indoor, which would be nice for the winter.

    5
    « Comfy stay »

    Stayed here years back when hotel first opened, & was lucky enough to book a room last night for a quick getaway from the day to day. We were NOT disappointed! Very clean & extremely comfortable beds & pillows, & staff friendly all around. Coffee & cookies in lobby & an easy b'fast bar included for the a.m. Location perfect for visiting Finger Lakes wine trails!

    2
    « Room not ready until 6:00pm »

    arrived at 10am, rooms not ready and were not expected. returned after winery tours all day at 5:30, rooms still not ready. finally got rooms at 6:00pm. request to speak with manager resulted in "he is not available."

    5
    « Clean - comfortable - great price »

    Okay - I will admit we are kind of hotel snobs. But this place deserves a five. Well kept up, clean, rooms are large and staff was great. This is our first visit to Finger Lakes and our next visit we will stay here again. Oh yeah and a free breakfast to start your day before wine tasting.

    5
    « Best Western Vineyard Penn Yann,N.Y. »

    Very clean, nicely located , near Lake, wineries,restaurants and shopping. Friendly staff, ample parking.We toured several vineyards the first day, they are all in close proximity to each other and you can make a circle of The lake in a few hours, with stops for tasting at 5 or 6 vineyards with lunch also,then return to freshen up and have dinner at nearby restaurants . The only glitch we encountered was, we could not get a reasonable price for a room by contacting the hotel directly, we had to resort to booking with an online service.I would recommend this hotel to anyone.

    5
    « Awesome hotel, staff, breakfast »

    Upon arriving, Ruthi was amazing with our boys. She was warm and welcoming and brought out a bin of toys and activities for kids and let our three year old pick out a few things. The whole staff is awesome there! The hotel itself is spotless, decorated nicely, and well maintained. The beds are comfortable and the towels are soft and absorbent. Breakfast is great too! We tried extending our stay but they were fully booked. The girl at the front desk even called the best western across town, but their rates were much higher. I'd definitely stay here again!

  • 5
    « very clean hotel great and caring staff »

    very clean and comfortable rooms good swimming pool and great jacuzzi at a good price in the beautiful finger lake region not far form lake and next to all shopping ... great and caring staff wouldn't go anywhere else

    5
    « Super nice hotel, right in the heart of town. »

    Stopped for an overnight on a motorcycle trip through the Finger Lakes en route to PA from VT. Staff was very friendly and helpful. The property looked to be fairly new, the lobby was lovely, and breakfast was served there with tables spaced here and there around the lobby area so it felt open and uncrowded when many folks came down to eat at about the same time in the morning. Nice layout. Breakfast was extensive with several hot egg and meat options plus cereals, fruit and drinks, etc. Very nice. My room and bed were quite comfortable and I was able to park my motorcycle under the lobby canopy where the 24 hour front desk staff could keep an eye on it. The front desk staff recommended a very good restaurant which was an easy 5-6 minute walk down Main St. The room was more expensive than I like to pay, but was significantly nicer than any other of the chain properties nearby. My only quibble is the indoor pool was cloudy and needed a treatment, but the hot tub was nice and clear. I'll stay here again if I'm in the area.

    5
    « Incredible - again, and again! »

    This was my second stay at the Vineyard Inn & Suites! This hotel is shockingly beautiful, well appointed and the staff goes out of their way to ensure you have an incredible stay. I cannot recommend it enough!

    5
    « Amazing service »

    Fantastic service by the staff. Rooms are clean, comfortable and modern. Pool is clean and warm and the breakfast was excellent with a nice variety. The location of the hotel is very convenient to walk to local restaurants, parks and shopping.

    5
    « Excellent Hotel »

    Went to the Seneca Lake wine trails and this best western was close to everything! Penn Yan is beautiful and the beds in the hotel was the comfiest bed ive ever slept on. Me and my boyfriend had a fantastic time, in the hot tub and pool on site and ate our complimentary breakfast outside on the front patio.

    5
    « Nice place to stay. »

    Very clean, attractive hotel. Nice amenities, like breakfast and afternoon snacks. Very nice indoor pool and spa, plus a great exercise room. Friendly and helpful staff, too. Our first-floor room was nicely furnished and spacious.

    4
    « First time visit to Finger Lakes - Keuka Lake »

    We picked this area since it is central to most areas of interest. We did the Keuka Wine Trail Passport which was well worth the money. There are only 3 hotels but many bed and breakfast places. We picked Best Western since we belong to Rewards program. This hotel is within walking distance to most of the restaurants. The breakfast at the hotel was very good and many choices to choose from. The only drawback was that the bathrooms were very small. It can be difficult for a large person to get in and the toilet is small and sits very close to counter and the door. The shower water pressure was good though and the rooms were very clean. This room had a safe but it was not secured since anyone could open it and did bring it up to the staff at the desk and they said they would have it checked out. So we decided not to use it.

    5
    « Excellent Room »

    I was very impressed with the help of the staff as well as the suite I stayed in. High ceilings, very spacious, sofa, small kitchen area, great shower with 2 shower heads. Walking distance to food and drinks........I did not get to try the breakfast as I left prior to its offering.

    3
    « Good place for stay over »

    Stayed for a night , room is pretty big with a fire place . Room seems old , but clean and bed is comfortable. Quiet, as it wasn't too near busy road . Aircon is a little noisy . Breakfast is below average , with eggs that seems to be made from liquid egg. Only the banana cake served at breakfast is good . Suggest to go out for breakfast .

    4
    « Nice Hotel, Nice Location, Nice People »

    The hotel is very centrally located in Penn Yan, which is a small Finger Lakes town. Almost everything you need is within a 1/2 mile walk if you're so inclined. Rooms are decent, a little dated, but very well kept and clean. The front lobby is large with plenty of seating for breakfast, or just relax and read or surf the net. A few things preventing a 5 star - does the dumpster really have to be emptied at 6 AM? Maybe it doesn't happen on a regular basis, but it woke us up. The lobby / breakfast area is large and echos. If there are a group of big mouths, probably from the NYC area, it can get very loud. Consider installing some sound deadening panels, Inexpensive and hardly noticeable, All things considered, a very nice hotel and we will definitely return when in the area.

  • 5
    « The best Best Western ever!! Class, style, panache! »

    We reserved the King suite; in a word- fabulous! Indoor pool and hot tub was great. Staff was stellar-thank you Courtney. Great to visit the Wineries all day and settle here for the night! Stayed Memorial Day weekend. Just great! Clean, fresh, maid service superb!! Central to everything in the regional area. We will be back!

    5
    « wonderful as usual »

    We always stay here when visiting Keuka Lake and the wine trail. It is within walking distance to Main street with restaurants and shops. The rooms are large and always spotless. They have upgraded shampoos and lotions and a smiling yellow rubber ducky! Wonderful breakfast with many choices. The best part of this hotel is the friendly staff.

    5
    « Good experience »

    A very nice and updated facility. Front desk staff was super in checking us in. Gave us great information about what to see in the area. Rooms are clean and beds were very comfortable. Good location with plenty of places to eat near by. Overall a very good experience.

    5
    « Excellent Stay »

    Very nice hotel with wonderful staff. Good location - can walk to downtown. Rooms clean, good breakfast selection. Lots of restaurants to choose from. Staff always eager to help. Would definately stay again

    5
    « great hub for finger lakes trip, excellent staff! »

    We were 2 families with small children, stayed for 5 nights. we had a really good time at the hotel, the staff is extremely kind and helpful. the room was super clean and we had a good sleeping experience. hotel seems pretty new/renovated. Location in Penn Yan is convenient next to places to eat, but I believe most of the Finger Lakes area attractions are about 30 mins of drive away (most are east of watkins glen) Either way, next time I'll travel there I'll be sure to return.

    4
    « Clean and comfortable »

    The hotel is nice for what we stayed for. We came to stay overnight before our daughters lacrosse tournament. The rooms and hotel is clean. The pool area is nice. The beds are comfortable. Free continental breakfast in the morning. Centrally located in town.

    5
    « central location »

    Clean and comfortable hotel centrally located on the Finger Lakes Wine trail.The staff is extremely friendly and helpful.Access to Lake Seneca and Keuka Lakes wineries and craft beer locales.Also close to Hobart and William Smith colleges.Located midway between Geneva, at the northern end of Seneca Lake and Watkins Glen at the southern end.

    4
    « Good Stay »

    This was our 2nd stay at this hotel. We found this hotel to be clean, quiet, and comfortable. The location is central for Keuka and Seneca lakes. The breakfast was better than most BW hotels we have stayed at. We did not use the pool or exercise rooms but the pool and hot tub looked great and were well taken care of. We played cards every evening in the lobby(not a lot of night life in Penn Yan). We would stay here again on our next trip to FLX.

    5
    « Consistently A Great Stay »

    We have stayed at the Best Western in Penn Yan many times over the past 5 years while our daughter attended a local college. The accommodations and staff have always been great! Rooms are clean & comfortable. The staff is friendly and do their best to make your stay pleasant. Great location too! I would recommend the Best Western to anyone staying in the area.

    4
    « Clean and new »

    This is a basic, new Best Western, well located near the center of Penn Yan NY. Thus it is within walking distance of several bars and restaurants in town, and a short drive to numerous wineries along Lake Keuka, particularly those on the west side of the lake. I am not sure how old it is, but has the look, feel and smell of being new. The staff was very nice, friendly and helpful. It is not a luxury motel by any stretch, but presents a good value if you're looking to visit the Finger Lakes, as it is centrally located in the region, with many good local wineries within a short drive.

  • 5
    « Great place »

    My wife and decided to take a wedding anniversary trip to the finger lakes and stayed at this Best Western Inn. It was great! Staff was awesome and a huge shout out to Ruth. She is very cleaver and is a wonderful person

    4
    « Pleasant and relaxing »

    Friendly staff greeted us upon check-in and gave us the great overview of the hotel's facility. Made recommendation for dinner restaurant. The rooms has thin walls, you can hear the pacing of the upstairs patrons. Beds were very soft in the middle.

    4
    « Loved BW Penn Yan »

    Location was clean, easy to find, loved our stay. Town of Penn Yan was not your cookie cutter block streets, but seemed like a nice town. Fairly close to Seneca Lake area - 20 minutes. Bed was comfortable, tub was big.

    5
    « Great Value During the Off Season »

    Clean, comfy room, good breakfast (including hot choices), and a very helpful, friendly staff make a visit to Penn Yan really enjoyable. The price per room jumps quite a bit as summer approaches, so you get the best value during the off season.

    5
    « Staff was incrdible!!! »

    The hotel was extremely conveniently located to the Keuka Lake and Seneca Lake Wineries and there was a 7 1/2 mile walking trail about 100 yards from the hotel. The staff went way above and beyond and even sent my wife complimentary roses and cheesecake for our 26th wedding anniversary. I would DEFINITELY stay there again and again!!!

    5
    « Excellent stay »

    We stayed at the BW Vineyard Inn for one night on a trip to the Finger Lakes. The staff was very friendly and our room was very clean. Another plus was the complimentary breakfast! For being rewards members we received a small bag of snacks for our stay. We would definitely recommend this hotel.

    4
    « Great place to stay to enjoy the Finger Lakes! »

    Great place to stay to enjoy the Finger Lakes! Large, clean rooms. Pleasant and helpful staff. Free Wifi. Plenty of parking. Good fitness room and very nice indoor pool. Cookies and coffee in the lobby in the afternoon.

    4
    « Penn Yan's Best Value »

    I stay at this hotel once or twice a year when visiting Penn Yan for business. The hotel is a great value with a very clean room, attentive staff and super breakfast included. It is walking distance to downtown and the staff is always eager to recommend places to eat and sites to visit.

    5
    « excellent place »

    hotel is immaculate, rooms are spacious and comfortable and hotel has invested in a new gym and upgraded their breakfast offering. Management is really thinking about what clients like and want. Also they have pet-friendly rooms

    5
    « Nice clean place »

    The room and hotel were very clean. Staff was friendly and very helpful. It is right in town and close to stores and restaurants. The breakfast was average,wasn't bad but not great. Would definitely go back to this hotel and recommend if you are staying in the Penn Yan area.

  • 5
    « Great stay »

    A great stay and a superb breakfast. The staff was very, very kind and helpful as well. The location was convenient. This hotel is also very close to many wineries in the area. I like the Rewards Program that is offered by the hotel.

    5
    « Sarah Rules »

    Sarah is awesome!! Made cookies for the Grand Kids. Always greeted us when we went by the front desk. Grand kids always ask if Sarah is still there when we go back. My wife plays in a pit band and we are there every March. Very convenient location in relation to restaurants, etc. Could walk to most everything. Mexican restaurant is always fun. Great chips and salsa.

    4
    « stay at penn yan ny »

    it was a very nice stay and the staff are very pleasant and will help you in any way. they have a nice breakfast in the mornings. the place is in a great location to visit the lakes and wineries. we stay there all the time when we visit new york

    5
    « Great place for the price »

    went to the area for Distillery and Brewery tour, no wine this time. Very centrally located and within a few minutes from many stops. Decent breakfast - all the basics, hot and cold. Great staff, clean rooms.

    5
    « Great hotel »

    We have never stayed at this hotel before even though we have stayed in the finger lakes numerous times, This hotel was by far the best stay we have ever had. The staff was very helpful and very pleasant. When we came back to the hotel after being out they were always there to great us and they went out of there way to make our stay very pleasant. The breakfast was very good and hot.

    5
    « Fabulous Find »

    We very much enjoyed our stay in this hotel. Everything was beautiful, clean, and well maintained. The rooms were quiet and the staff was incredibly friendly and helpful. We will definitely stay again when we return to the area.

    5
    « Winery weekend »

    While enjoying the Keuka Wine Trail we stayed at this hotel. It was very clean with friendly staff. It had an excellent breakfast(hot and cold) with a large variety of food. Quite time is from 10pm - 7am and it was very quite for a hotel that was pretty full. The pool and hot tub area was clean with lots of towels.

    4
    « Wine and Cheese Weekend »

    Spacious room, clean and neat. Unfortunately there was a birthday party going on and so the pool and surrounding area were quite busy and noisy while we were there. A lot of slamming doors and noise in the stairwell. We should have probably requested another room.

    5
    « Good value for the Money »

    Spacious room with sitting area. Wonderful breakfast. Clean. Staff very HELPFUL. Helped inform us about area restaurants, etc. ENJOYED THE HOT TUB AND POOL. Convenient to business downtown and restaurants.

    4
    « Terrific hotel- highly recommend! »

    My husband and I have stayed at the Best Western Vineyard Inn in Penn Yan NY many times. It's a great, clean, well-managed hotel. The rooms are spacious and nicely equipped with fridge, microwave, etc. Breakfast has a nice variety for 'continental'. The hotel is dog-friendly. The location at the top of Keuka lake is perfect for visiting wineries on that lake and it's a short 10 minute drive to Seneca lake. We highly recommend.

  • 5
    « Wine Country Stop/ Pet friendsly »

    We chose this hotel based on a previous stay... and that it was pet friendly! We had excellent service. We received a pet bag with some treats and wipes to clean them up. There was a nice dog walking area in the back of hotel with bags. We loved the rubber ducky in our room! Everything was clean. It was a fantastic visit for the money spent!

    4
    « Lovely Getaway »

    We drove down from Buffalo where we were visiting to the Finger Lakes area of NY. What a clean entry way and warm reception at check in. The room was very nice and the pool was great. We were really happy with this property!

    5
    « Very Impressive Hotel »

    My husband and I stayed here for 3 nights while touring the wine trails on Keuka and Seneca Lakes. We were so impressed by this hotel! Check in was easy and smooth, our room was beautiful - we had an oversized room with sitting area and fireplace. Our bed was very comfortable and we slept well. Breakfast was included each morning and it included scrambled eggs, sausage patties, waffles and homemade baked goods, such as muffins and bagels, from the local area. On our second morning there the hotel provided free room service breakfast and had us fill out our order the night before. Very nice touch! The hotel was spotless and the staff was wonderful. We worked out in the fitness room one morning and it had a treadmill, elliptical, stationary bike and cybex machine. The location of the hotel was perfect to get to either Seneca or Keuka wineries. We would definitely recommend the Best Western Plus and hope to return in the future.

    5
    « Excellent stay »

    Staff was excellent and friendly. Hotel was very clean and the room was excellent. The location is excellent. Great location if doing the wine trail. Nice bars to go to in Penn Yan. Would definetly recommend this hotel.

    5
    « Nice facility and great staff »

    The motel is nice, clean and well maintained. The staff is professional, polite, and very helpful. I like to stay here when I have business in the area because I know I will have a clean comfortable room and it is convenient for where I need to go. This time my wife came along. The bathroom was a little small for two people. I don't think all the bathrooms are that small though and when I am there by myself, it isn't a problem. My wife stayed there while I was gone, met with some friends there, and used the fitness room. The staff was very accommodating and helpful to her. I would recommend this motel for business or pleasure.

    5
    « Exceptional Experience »

    This is an awesome hotel! The rooms are spotless! The facilities are beautiful and well maintained. The staff is friendly and helpful! The breakfast is delicious! If you are planning to visit the Keuka Lake area, this is the hotel for you.

    5
    « Friendly employees »

    We love this place and had a great room. The lady that was in charge of the breakfast was so very nice and wanted to be sure everyone had what they wanted. She was very personable. We will go back someday.

    5
    « Birthday Getaway »

    My husband and I went to the Finger Lakes to celebrate my birthday. As a member of the Best Western club, we chose Best Western PLUS Vineyard Inn & Suites. Our experience there was exceptional. We were greeted at both check in and check out by a very friendly young woman who was eager to assist us in every way. We had the fireplace room which was very spacious. In our room were flowers, a birthday card, and 2 pieces of cheesecake. I thought that was very thoughtful and a nice surprise. The breakfast included a variety so my husband, who has allergies was able to find something to eat. I will definitely return there on our next trip to the Finger Lakes.

    5
    « weekend get away »

    I have to say I was not happy with booking Best Western for this weekend getaway( based on my past experience) but boy I was wrong. From the second we arrived I was happy that we did. This is not your typical Best Wester hotel. The hotel is clean and the staff very friendly and helpful with any questions you may have. In the morning they serving Continental breakfast with selection of food anyone, and the lady that was over looking was doing great job ensuring everyone had something to eat. Thank you, for sure I will be back.

    5
    « Premier Quality »

    I travel a lot for business and I always enjoy my stay at the Vineyard Inn & Suites. The staff is friendly, the rooms are spacious, clean and nicely decorated and the location is perfect. Perfect if you are on vacation, wine touring or like me a business trip.

  • 5
    « A hidden gem! »

    Well appointed hotel - extremely clean and beautifully decorated. Walk in shower with lots of shower heads was an unexpected bonus. I had mentioned when I made the appointment that we would be celebrating my husband's birthday. When we checked in, there were flowers, cake and a card wishing him a happy day. Very enjoyable stay!

    5
    « Great Hotel in Finger Lakes region »

    This is a great hotel for staging your trip in the Finger Lakes region! Clean, modern, good breakfast. It is close to all the area's wineries as well as Watkins Glen and Lake Seneca. The service at the front desk was outstanding.

    5
    « Wine Trail and Devine Hotel »

    This hotel is ideally located for the Keuka Wine Trail and Corning Glass. We stop at Corning each visit to make a new glass object. The staff is exceptional and I love having breakfast at the hotel for an early start on the wine trail. The lobby is spacious for playing games.

    5
    « "Best" Best Western we've stayed in! »

    I booked this hotel for an overnight stay in the Finger Lakes area, mainly based on it's location, close to The Windmill. Upon checking in we received a warm welcome from the young lady at the desk, Sarah, who was very friendly and helpful. In addition to getting us quickly checked in, Sarah gave me information on some of the local wineries and a couple good recommendations for restaurants in the area. Our room was spacious with a king bed and sitting area with a sofa and chair. There was also a small refrigerator and microwave. The bathroom was pretty standard, but had a nice deep tub and came appointed with toiletries from Bath & Body Works. The water was nice and hot with plenty of pressure. After a very nice dinner at one of the recommended restaurants that was within walking distance, we checked out the hot tub and pool. The spa tub was nice but the water could have been a little hotter. The pool was heated and luckily we were the only ones there at the time. Sarah happened to stop in to return some towels and was helpful again answering some questions and providing some information on the local area. This was truly the nicest Best Western hotel that we have stayed in. There was complimentary coffee, tea and juices available 24/7 along with cookies in the lobby. The complimentary breakfast also had muffins and baked goods from one of the local bakeries, nice touch. The only thing I could complain about, albeit very minor, is that I could not get the sleep timer to work on the tv remote. I would definitely recommend it and no doubt we will stay here again when in the Penn Yan area.

    5
    « Bill Lundy »

    Nice design & curb appeal. Parking lot is well lit. Very, very CLEAN hotel & rooms. King size bed was comfortable & clean and included a couch, chair, refrigerator & microwave. Outstanding breakfast. Having coffee, juice & chocolate chip cookies available 24/7 is a unique touch. 20 minutes to Watkins Glenn. One hour drive to a do not miss trip to Corning Museum.(go in the AM & stay all day) You will be impressed with the local restaurants in Penn Yann.

    5
    « Comfortable surroundings »

    This hotel is clean, has large rooms, and a great selection for breakfast. Quiet small town with the comforts of home. Can walk to some restaurants. Quiet except for some traffic noise in the early morning. Will stay here on my next trip through this area.

    4
    « Pet Friendly »

    Rooms very spacious, comfortable, and clean. "Doggie Bags" were a nice touch. breakfast was very good. Hot fods were gone when I came down, but servers were quick to bring out more. It was the first time I've seen fruit topping for waffles. Only complaints were a little bit of road noise and the whirlpool was not hot.

    4
    « Clean, Comfortable Hotel »

    We stayed at this hotel Halloween Night 2015. The room was spotless, refrigerator, hot showers and cookies for a snack. We brought our bathing suits and tried out the hot tub after a long day of sipping wine. The next morning was a hot breakfast: eggs, bacon or waffles. They even had strawberries or blueberries as a topping. We had a wonderful stay!

    4
    « One Night Trip »

    We stayed for a weekend just for a getaway from work. High marks for the doggy goodiebag! The staff was friendly and helpful! Only issue was the hottub. It wasn't hot at all. The room was excellent, however! Pull out bed and king size were well made. It was spacious, clean, and comfortable.

    5
    « Great hotel for families »

    We had a king suite. It was very roomy, clean and comfortable. The hotel is seems to be fairy new or recently renovated. There is a good, free breakfast served in the lobby with many options. We had a lot of fun in the indoor pool with the kids. Highly recommended.

  • 5
    « Our 3rd stay at this property »

    Staff always very helpful. Homemade cookies always available and delicious. We use this hotel as a base for our wine tasting adventures. This is our third trip and we will be returning again next fall.

    5
    « Close to Wine Country »

    This hotel was super clean and the location was a perfect home base to venture into wine country. Breakfast had good choices and there was a large area for eating, so we weren't all smashed together. The bed in our room was just a little too firm for us, but all in all a great stay.

    5
    « Best Western is Great »

    We love the rooms, pool, hot tub, and included free breakfast buffet. We like the location in center of Penn Yan and the Finger Lakes Wine Country. We were recommended the Antique Inn on 54A by the representative behind the desk. Never knew about it before.

    5
    « Relaxing Hotel for winery exploring! »

    The hotel was very clean, quiet and extremely relaxing after a day of touring the wine country. Fresh baked cookies and hot coffee were always waiting for us when we returned each night to the hotel. The night staff, especially Joann, were over the top helpful and accommodating regarding any questions that we had about the area. It was my sister's 39th wedding anniversary and what the night staff did in their room was amazing.

    5
    « Pet Friendly »

    Very nice pet friendly location, received "doggie bag" of treats at check in and room was on 1st floor near exits. Pet walk area is well lit for night time use, clean up supplies were also provided. Walk area was not completely fenced, but did allow room for dogs to run off leash safely.

    5
    « Finger Lakes »

    This is a superb hotel at a very reasonable price. The property is very attractive and conveniently located at the head of the Keuka Lake. The rooms are spacious and comfortable, nicely decorated with all the necessary amenities. I particularly appreciate the available desk space for working.

    4
    « When staying in the Finger Lakes area »

    The Best Western Vineyard Inn & Suites is the place to stay. Rooms are very comfortable, staff is friendly, professional and accommodating. The breakfast is outstanding. Location is perfect for touring local wineries, the golf course and local shopping. Short drive to Hammansport, Geneva and Corning.

    5
    « Made our stay SPECIAL!!!! »

    Can't say enough about this hotel. It is CLEAN, MORDERN AND STAFF MAKES YOU FEEL LIKE FAMILY!!! It was our anniversary and the staff went out of their way to make it SPECIAL!!!! I HIGHLY recommend this hotel. THANK YOU to the staff for keeping this hotel CLEAN AND FRIENDLY!! A special thanks to manager Megan and Ruth!!

    5
    « Ideal place to stay »

    We have stayed at this inn many, many times over the years. It is always impeccably clean, the service great, the breakfasts bountiful. No idea why we did it but on our last trip to the area we decided to try a new competitor! Funny, how you take all those little extras for granted - until you don't have them. We will be back to our favorite place the next time we are in Penn Yan - never to wander again!!!! We love your fluffy towels, your great breakfast, your soft tissues, your smiles! Thanks for keeping your standards as high as you do. Never to be taken for granted again!

    5
    « Clean, quiet and friendly! »

    From the moment we walked through the door we felt welcomed and had a wonderful experience. Our room was beautiful, clean and quiet. The staff was friendly and Ruthanne Reed surprised us with wine and roses for our anniversary. When we went down to thank her she turned the conversation around and told us how wonderful we were and thanked us. We will definitely stay here again and recommend it to friends and family. The only thing I would recommend would be to add a few more low tables in the breakfast area because it is hard for the disabled, elderly, or very young to sit at the high tables.

  • 3
    « Ok hotel and price »

    Nice service and Ok breakfast. Nice room and internet. Very small pool. We could not find any resturant in the area. We only stayed there for 1 night on our way to Niagara Falls. If you like wines there are many winerys in the area.

    5
    « Roadtrippin New York »

    We stayed here 3 days while visiting the Finger Lakes area. Wonderful stay from the moment we arrived till we left. The entire staff was very friendly. The entire hotel was very clean and quiet. The free breakfast was great every morning. The hotel is very pet friendly and our family dog was welcomed. We would definitely stay here again.

    5
    « Great Stay »

    My husband and I came up to the area to visit Watkins Glen State Park. Found this hotel on Trip Advisor and we were not disappointed. The hotel was clean and had everything we needed for a very comfortable stay. The room was well appointed and very spacious. Would recommend this hotel to friends and family.

    5
    « awesome service »

    What a nice place to stay, beautiful rooms, awesome service, The person on board the two nights we stayed was Ruth Ann she made our visit very special. She went way out of her way to make sure the 6 of us had what we needed and more. She went over the top for a very special occasion for one couple in our group. Thank you so much, we will definitely stay at this hotel again. Also pet friendly. Very personal, friendly, always asking if we were having a good day. She is the employee of the year and I can see why. Thank you.

    5
    « Clean, Comfortable, and walking distance to downtown »

    Stayed here with a large group and everyone had a good time. Rooms are clean and comfortable. The staff was friendly and very helpful. We were able to talk and enjoy downtown Penn Yan. I would definitely stay here again.

    5
    « Stay here - you will not be disappointed! »

    One of the most pleasant, efficient and cleanest BW I have stayed in, we travel all over the USA on a motorcycle and have stayed in many Best Westerns. This is by far one of the best!!! Great location, friendly staff and very well maintained inside and out. The only thing I would like to comment on is the breakfast was a little bland tasting, but overall well presented. We will definitely be returning on our next trip to the Finger Lakes.

    5
    « Cream of the crop!!! »

    We cannot say enough about this hotel...great hotel, great rates, very clean, great staff, awesome free breakfast, quiet rooms, within walking distance to town/restaurants. They really brought the 'personal touch' back, in a world where it has become so forgotten. We will DEFINETLY stay here again, & recommend it to others!!!

    4
    « A Perfect Overnight Stop »

    Located at a village intersection, this chain hotel provided a comfortable respite during our travels in the Finger Lakes. Our room was spacious and immaculate. The breakfast was generous. The charming desk clerk, Courtney, was the friendliest and most helpful hotel employee we've come across lately, handling check-ins and check-outs, taking reservations, giving us maps and travel directions, and keeping the breakfast buffet fully stocked. I loved the spacious deep soak bath tub--and the take-home rubber duckie was a lovely touch. Our third floor room facing the street was quiet except in the morning when the occasional truck came to a stop at the intersection. The value was excellent--less than half what we'd paid at an inn the night before.

    5
    « Great value for location »

    Good central location for Finger Lakes region. Very clean hotel, excellent staff, and good amenities. Good value for money. Wireless internet somewhat spotty, but usable. Indoor pool and spa a bonus feature.

    5
    « Excellent breakfast »

    An excellent hotel with lots of amenities - indoor pool, gym, guest laundry The breakfasts were excellent - fresh fruit although not a huge choice, porridge, cooked breakfast. Still plastic plates, cutlery and cups though! Within walking distance of Penn Yan, cinema and eating places Would come back

  • 5
    « A Must Stay »

    The staff at Best Western PLUS is excellent and will treat you well. We visit the Finger Lakes every year for our anniversary weekend, this being the third year. We stayed at this hotel the first year and a different hotel the second. We returned to this hotel this year because we knew the quality. They surprised us with roses and wine and made us feel very special. We will stay again. The breakfast could be improved upon, but it is very typical of a free hotel breakfast.

    5
    « A wonderful end to a day in wine country! »

    I travel a great deal, and must say that this Best Western is one of the nicest, most welcoming lodging opportunities that I have experienced in the recent past. From the welcoming front desk staff to the clean, spacious rooms, the stay was outstanding. The room had a separate sitting area and made the time spent in the room most relaxing. The variety and quality of the breakfast items was outstanding. I booked this hotel for a group of 8 cyclists, and all were equally impressed. I will certainly use this hotel in the future on return trips to the Finger Lakes.

    5
    « Good experience »

    Very friendly staff. Extremely clean and well take care of by staff. The only thing I would have changed was to see the lake from the hotel. The breakfast could be limited to cold foods and continental type breakfast.

    5
    « Thoroughly Enjoyable »

    Located in a area convenient to the Finger Lakes. Property is clean, inviting and comfortable. This Best Western Plus went out of their way to make our visit very enjoyable. When we return to this area, we will definitely stay at the Best Western Plus Vineyard Inn and Suites.

    5
    « Excellent dog friendly place to stay in Wine Country »

    We enjoyed our stay at the Best Western in Penn Yan. We had a dog friendly room .The room was large, spotless and comfortable. Although it was in town, there was a grassy area behind the hotel for dog walking- complete with a clean up bag station. We enjoyed the pool & jacuzzi and the breakfast did not disappoint. We were happy to see scrambled eggs & sausage on the buffet in addition to the usual waffles, yogurt muffins & cereal. The location in Penn Yan was very good with short drives to both Seneca & Keuka wineries. In addition the staff was very accommodating.

 

Getting to the hotel ...

All directions
·From: The north. Travel south on Route 14 to Geneva and continue south along the lake. Follow Route 14 to Route 54, which will bring you into the village of Penn Yan. Follow the signs and stay on Route 54 to the intersection of route 54 and Route 14A on the southeast corner and the Best Western Plus Vineyard Inn and Suites. ·From: The south. Follow Route 54 north into Penn Yan, the Best Western Plus Vineyard Inn and Suites is located on the southeast corner of the intersection of Route 54 and Route 14A. ·From: The east. Follow Route 14 to Route 54, which will bring you into the village of Penn Yan, follow the signs and stay on Route 54 to the Best Western Plus Vineyard Inn and Suites. ·From...

see more