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Codice vantaggio

Best Western Plus Hotel Vineyard Inn & Suites, Penn Yan

142 Lake Street, 14527-1565, Penn Yan, United States - Vedi su una mappa
Best Western Plus Vineyard Inn & Suites - Area esterna Il Best Western Plus Vineyard Inn & Suites è situato nel centro di Penn Yan. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Agli ospiti offriamo solo il meglio in questo hotel di Penn Yan, ristrutturato di recente e situato vicino al lago Keuka e a moltissimi vigneti e aziende vinicole. Gli hotel dei Finger Lakes attraggono ospiti dai gusti raffinati e il nostro hotel di Penn Yan ha lo scopo di soddisfarli. Goditi una vacanza a prezzi convenienti a Finger Lakes senza rinunciare al lusso. Offriamo servizi moderni, un personale professionale e luoghi storici nei dintorni della struttura. Vieni con tutta la tua famiglia (accogliamo anche gli animali domestici) per un breve soggiorno rilassante ai Finger Lakes. Se stai pianificando un incontro con gli amici o vuoi partecipare a un matrimonio o semplicemente prenderti un po' di svago con la tua famiglia, il Best Western Plus® Vineyard Inn & Suites è ideale per stare assieme. Avrai a disposizione un servizio di qualità e numerosi confort in questo hotel situato a breve distanza dagli itinerari enologici sul lago Keuka e sul lago Seneca. Al museo del vetro di Corning potrai trascorrere un pomeriggio fantastico. Sono destinazioni apprezzate anche il circuito automobilistico Watkins Glen® International e l'ippodromo Finger Lakes Gaming and Race Track. Passeggia nella zona e scopri eccellenti boutique e ristoranti. Alla colazione penseremo noi. Ogni mattina potrai gustare una colazione completa a buffet gratuita ispirata ai Finger Lakes, che include waffle caldi, uova, golosi pasticcini e frutta, cereali, yogurt, caffè 100% qualità arabica e succhi di frutta freddi. I viaggiatori d'affari sono fortunati a trovarsi in una regione magnifica. Il nostro hotel di Penn Yan accoglie regolarmente dipendenti di Watkins Glen® International e dei vigneti e aziende vinicole locali. Anche Keuka College e Kan Pak attraggono moltiviaggiatori d'affari in città. Durante il tuo soggiorno di lavoro, ti sentirai esattamente come a casa tua nel nostro hotel dello stato di New York. Questo hotel di Penn Yan combina un prezzo competitivo con camere pulite e comode. Il nostro personale cordiale è felice di offrirti consiglio e un'atmosfera calda e accogliente. I nostri ospiti meritano solo il meglio. Prenota il tuo prossimo soggiorno al Best Western Plus Vineyard Inn & Suites per una fuga tranquilla e rigenerante! Ti auguriamo un soggiorno gradevole!

Best Western Plus

Hotel Vineyard Inn & Suites




i vantaggi dell'hotel

  • Colazione all
    Colazione all'americana
  • Piscina coperta
    Piscina coperta
  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
  • Parcheggio esterno
    Parcheggio esterno
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
  • Sicuro
  • Servizio di lavanderia in loco
    Servizio di lavanderia in loco
più info vedi meno

Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Certificate of Excellence 2020
Travelers Choice 2020
Travelers_Choice 2020
Basato sul parere di 958 viaggiatori
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Qualità del sonno

"to handle any problems I had at all. Love"

jsabins28, Corning, New York 23/11/2020

Hotel was great loved it no problems great breakfast and great staff thank you so much, manger is great and would stay there again when in the area. Would choose this hotel over any other one prices were great and so was the rooms

"Loud but comfortable stay"

Stephanie m, Pittsburgh, Pennsylvania 18/11/2020

Very busy intersection with lots of trucks so very noisy. Hotel was very clean and staff was very friendly. Breakfast was Okay. Hot tub was not working the entire 4 nights stay. They said it was getting worked on but never saw anyone working on it. Did feel it was a good location. Showers are wonderful! very hot water and high pressure. Very close to waterfalls. Bed was not super comfortable but not horrible. We had some issues when we first go there with the refrigerator not working at all. They got us a new one right away. Overall we would consider staying again.

"Had a Nice Stay, Close to the Wineries"

Druckey5, Palmyra, Pennsylvania 14/11/2020

Our first stay at the hotel. We stayed three nights. Customer service was above average. All the staff were very nice. We had a larger room and had plenty of space. Bathroom was small. Not sure how it would work for a bigger person as we are both fairly small. Did not like the stain on the carpet in the room. Other than that, a very nice place close to down town. We will stay here again on our next trip.

"A great stay when your in The Finger Lakes"

Winelove79, White Haven, Pennsylvania 09/11/2020

This hotel is the only we stay in during our visits, we've introduced this hotel to friends and they totally agree, the Manager is fantastic, the hotel is pretty, clean, and takes care of their guests, always a happy staff, breakfast is great and it has an overall great vibe, it's convenient location is close to Seneca and Keuka lakes, we haven't stayed anywhere else is 5 plus years, that says it all!!

"Fall in the Finger Lakes"

Cynthia H, Palm Bay 02/11/2020

This hotel from top to bottom was clean, sanitized, friendly, welcoming...and it was on Halloween. Our breakfast was ordered the night before and ready for pickup at a time we selected. The rooms were clean, and at no time did we every feel our health was compromised. We can't wait to come back!

"Beautiful and Clean"

teacherangharrison, New Bloomfield, Pennsylvania 27/10/2020

Our room and the entire hotel were very attractive. The room was exceptionally clean. Even with Covid, breakfast was good and filling. Very quiet and spacious. We had a King suite room. We will definitely stay here again if we are back in the area.

"Clean, beautiful facility in a desireable location"

TerryRick55, Cortland, Ohio 26/10/2020

This hotel surpassed our expectations for a Best Western property at the price we paid. The location allowed us to easily visit wineries on the northwest side of Seneca Lake as well as those around Keuka lake. From there we also hiked the Outlet Trail and shop in the quaint town of Penn Yan.

"Clean & Comfortable"

cindygh, philadelphia 25/10/2020

Hotel is very clean & room was comfortable, but noisy as it was at busy intersection. Hot tub was very nice & Covid hot breakfast ordered night before was fair & ready on time. Most staff was very nice. We had no problems. Is right in town, not close enough to lake for any view, but tree we could see were nice & in full fall colors.

"Clean, safe, but not worth the price"

youngblood87, Toms River, New Jersey 22/10/2020

Room and public areas were clean and felt safe. All staff we encountered were friendly. Complimentary breakfast left much to be desired. It's free and convenient but that shouldn't limit the egg style and type of breakfast meat to only one choice each day, the only option was yes or no essentially. All the food seemer to be frozen and reheated as well, which brings me back to my previous point, if it's just being unpackaged and heated then why are there no choices? This is my biggest complaint of my stay, and I don't understand how management of any respectable hotel could find this acceptable: This is the first hotel that I've stayed at, in history, that would not get me a taxi when I requested it, nor did they have any clue as to a taxi that would service the area. The front desk referred me to only one taxi service that stops operating at 5:00 p.m. on Fridays, and did even not work weekends (our stay was Fri-Mon). When I asked for alternatives they claimed they had none. I had to look up and call several different local taxi services to establish safe transportation between wineries and this hotel for every trip. I would not recommend staying at this hotel, especially if you are going to the Finger Lakes to visit the wineries. Accessibility in this region is an issue mainly due to state insurance laws that severely inhibit the ability for rideshare drivers to work here. Pair this with staying at an established hotel, for over $200/night, that makes virtually no effort to assist you from getting point a to point b, and you are in for a stressful experience. Save your money and stay at an Airbnb instead, unless they decide to raise the bar off the floor at Best Western Penn Yan.

"Great experience "

gigio472, Philadelphia, Pennsylvania 15/10/2020

Wonderful location to stay for touring Keuka and Seneca lakes . Hot breakfasts available from pre-ordering every morning . Good and safe process . Pet friendly hotel 100% . Recommend this hotel to all .

"Unexpectedly great hotel!! Lovely stay!"

Trisha H, Middletown, New York 07/10/2020

We stayed here recently (Oct 2020) and I have to say I was pleasantly surprised. Very impressed with the front desk staff's customer service (especially Nigel!), cleanliness and comfort of room, and just overall accommodations. Bed and pillows were comfy, room was spotless (like-new) bathroom was perfectly clean and amazing shower as well. Also loved the free hot breakfast every morning (due to COVID, you fill out a slip of paper with what you want the following morning for breakfast, along with a pick-up time, and hand it to the front desk clerk the night before). There also is a very inviting looking pool and hot tub, though we did not have time to use them. Also a lovely terrace area out front with some chairs as well as a fire pit when we were there, which was nice to sit outside by the fire in the evenings after dinner. I would definitely stay here again.

"Great location!"

JG717, Harrisburg, Pennsylvania 30/09/2020

Can't go wrong with this place. Great location. Dunkin' & pizza shop across the street. Five miles from The Windmill open air market. And pick a direction and you'll hit a winery. Plenty of parking. Indoor pool and hot tub. Grab and go breakfast - even with COVID. Rooms were clean.

"Finger Lakes!"

529lucille, Lords Valley, Pennsylvania 29/09/2020

We had a wonderful and fun stay at the Best Western Vineyards ...Accommodations and staff were excellent! The hotel was quiet and had all the amenities we needed including a gym and swimming pool (indoor). Anyone that has the time to experience this wonderful hotel and service will be very pleased with the experience!


356geoffs, Budd Lake, New Jersey 19/09/2020

What great place to spend the night. This hotel had what we were looking for. Clean. Comfortable. Affordable. Although it does not have a restaurant, it is within easy walking distance of a number of local watering holes that provide excellent food and drink. Just ask the staff and they'll direct you to the places they like to eat. Breakfast, of course, is limited by Covid but what we had was more then enough. Best Western Plus has definitely climbed our list of chains we would consider in the future.

"Great hotel and staff"

2saige, Flushing, New York 14/09/2020

The hotel was beyond our expectations. The staff was courteous and kind. Our room was clean. We had no problems. The best part is the go-to bag they prepare for the guest. That was sweet! Great Experience!

"Clean and friendly"

neilbd, Rockland NY 29/08/2020

Hotel looks clean staff friendly and helpful. I was disturbed that no ice machines were on floors (ice pack needed ice)! We Had a ‘quiet' KING room which turned out to be very noisy. There were no glasses or cups anywhere nothing to rinse following brushing! Bring your own cups.

"Clean rooms and friendly, helpful staff."

briantJ4191NA, Macedonia, Ohio 23/08/2020

We added an extra day and had to change rooms but the staff allowed us to get a late checkout for the one room and early check-in for the other so it was an easy transfer from one room to another. Hotel in Penn Yan is a great location within easy travel distances to wineries on both Lake Keuka and Lake Seneca. We actually drove around both lakes on separate days.

"Bike Trail Overnite - Pandemic Getaway"

kurt m, Binghamton, New York 15/08/2020

We could not have had a more pleasant stay and the staff at this hotel was SUPERB. Front desk always polite, easy to understand and so very helpful to my wife and I. The property was also very clean inside and out and offered a couple of nice outside seating areas to relax in the evening. We ordered some hot items (bacon and hash browns) along with the grab and go breakfast and were more than satisfied as you could help yourself to hot and cold beverages and well as toaster and microwave, if needed. Oh, the room doors also must be PULLED SHUT by the occupant - not the same in most hotels - where they SLAM so loud in the morning it is ridiculous and most occupants are not courteous enough to the sleeping neighbors if they have to get up and leave at the crack of dawn. We have been awaken numerous times at 5 and 6 AM because of loud slamming doors. This to us was a huge plus for this hotel. (Now if something could be used to "train" those using the hallways at such early and late hours!) We plan to go back as the staff and cleanliness is what stood out at this hotel. It is also within walking distance to the Keuka Outlet Trail (biking and walking) as well as to many restaurants and bars. A nice place!

"I loved robinette"

User 14/08/2020

I came in my room was a mess bed wasn't made pillows on floor,trash But robinette came to my rescue providing prompt service with a smile (even through the mask) iam still on the trip so I hope to gage there service further

"Nice place to say"

dlars25533, Weymouth, Massachusetts 08/08/2020

Doing the wine thing in the Finger Lakes. Nice motel in a great location. Easy to get to with great access to the surrounding wine country. Clean, good parking. Close to a couple of nice restaurants. Staff were very nice . Morning continental breakfast was actually pretty good. Outdoor stay again.

"Wonderful stay in the Finger Lakes"

User 04/08/2020

Fantastic location, great facility and professional staff. The location is excellent if touring around the Finger Lakes of New York. The facility is fresh, appealing and welcoming. The staff is professional and working to make their guests feel welcomed; exhibiting the smile that is not showing through their actions. Have worked well through this pandemic.

"Enjoyable Stay"

mmitchell19, Pottstown, Pennsylvania 02/08/2020

We also stayed at this hotel last year on our way to Niagara Falls. Close to Watkins Glen and the Finger Lakes. Extremely clean with friendly helpful staff. They are very conscious of COVID and still provide a hot complimentary breakfast by providing an order form the night before and you pick a time to pick it up. Coffee and juice are available 24 hours a day. Bob at the front desk was extremely helpful giving us tips and a map on the local trails. Highly recommend!

"Covid-19 getaway"

User 29/07/2020

From the minute we checked in, we felt all precautions had been taken. Free breakfast:they give you a order form to turn in the night before and your breakfast is packaged and ready for you to enjoy either in your room or if you prefer, theres a little outdoor area around a firepit. Sample foods are potatoes, bacon, egg patty (pass on this) plus yogurts, fruit, granola bar. Perfect. Rooms are spacious and have all been refurbished:new clean carpets and furniture. Only complaint is tiny bathroom. My 6'4 husband felt cramped but its still all good. Staff always wear makes and are all pleasant and helpful. Only downfall (nothing to do with hotel) is that there aren't any restaurants worth eating at within walking distance. I highly recommend this hotel!

"Felt very safe staying at this property"

Larry R, Potsdam 29/06/2020

We traveled mid-pandemic to visit family. We appreciated the care taken to provide a safe environment throughout our stay. We were initially concerned about traveling with an at-risk family member but the experience was great.

"Quarentine get away"

shamen76, Rochester, New York 20/06/2020

We decided to take a quick overnight trip just to get away since things are staring to "open up" again. We booked a one night stay with the wine touring package. We spent the day touring Keuka Lake prior to checking in. When we arrived at 4:30 our rooms were ready, the coupons, bottle of wine and wine glasses that we were promised were in our room waiting for us. Megan checked us in, informed us of the rewards program (which we joined) and made sure we were aware of any amenities available to us. We sat out front on the patio and relaxed with one of the beers we had purchased during the day then walked down the street for dinner. When we returned we made a fire and relaxed by the fire-pit (they supplied the wood) to enjoy our complimentary bottle of wine. My only disappointment was that we ordered dry white wine - the wine we received was "described" as a semi dry but it was pretty sweet. In the morning we took a walk on the beautiful Keuka Outlet Trail (picked up the trail only a 2 minute walk from the hotel). The Outlet Trail is an amazing place to walk or bike (saw 3 big turtles during our walk) with lots of shade and lovely views. Afterwards we returned to the hotel, grabbed breakfast and check out for the day to enjoy the winery coupons we received. Coupons were for wineries on both Keuka and Seneca Lakes. I can't say enough good about the hotel, the package we received and Penn Yan in general. We'll definitely go back and stay at this hotel.

"Excellent Service and stay was great!"

User 28/04/2020

Wonderful staff from every shift! The stay was enjoyable for me and my kids. Loved the pool and hot tub area, clean and well kept as he rest of the hotel and super clean rooms, comfortable beds and sofa bed! Did their best to make our breakfast experience during the pandemic great! Most hotels would close that portion out or not offer as much or healthy breakfast on the go.

"Modern, or Renovated Hotel in a great location for exploring the Finger Lakes"

RissiMan, Innerkip, Canada 12/03/2020

Yes you could stay in Geneva or in one of the myriad of Hotels on the ends of the main lakes but Penn Yan is still a big enough place to find plenty to eat and do after a hard day exploring the Wineries, the National/State Parks and the Beaches or just looking at all the property for sale from Cabins to Mansions. The hotel has the usual Amenities and looks well-kept, pool, hot tub but no Sauna or Steam Room or Games room for the kids. Breakfast is in the main Lobby and included in the rate, hot options are limited but available. Avoid peak times (given in a card in the room) - we went to breakfast and it was quiet, back to the room to grab our gear and by then the lobby was full of people looking for somewhere to sit and eat. Free Coffee and Cookies all day is a nice touch. There are various places to eat or snack nearby, mostly the likes of Bar/Restaurants and Pizza Hut level, but there is a nice place attached to one of the other hotels at the top end of the Keuka Lake that Penn Yan sits on. The drive to HammondsPort and the Aviation Museum is lovely. It said the room should have a safe on the web-site our Deluxe King didnt have one, but it did have lots of space, a comfortable sofa and other chairs.

"Excellent hotel... horrible beds"

User 19/01/2020

We liked this hotel the rooms were clean and friendly staff. The room was clean but the hall ways needed to be vaccumed. The beds was horrible. I would hesitate to stay here again only because of the uncomfortable bed.

"Great Family stay at Penn Yan"

kd0lak, Littleton, Massachusetts 02/01/2020

Great value and quality of services. Excellent location and amenities. The pool, hot tub, and plentiful breakfast made the visit for the six of us perfect. Thanks Best Western. We'll be back soon. Thank you.

Megan C, Manager at Best Western Plus Vineyard Inn & Suites, responded to this review
Thank you very much for staying with us! We highly appreciate the kind remarks, and we really enjoyed having the six of you at our hotel! Please come and see us again soon!

"Comfortable room."

christianwoodruff, Finger Lakes, New York 19/12/2019

I liked the stay at this establishment. It's quiet and the rooms are quite nice. Easy to use wifi. The downside is there was no bar (even though they have room for it) if you want to relax and sit for awhile with a drink before going to sleep. The breakfast buffet is marginal, i couldn't find milk and they don't have pitchers in house if you want drinking water brought up to you.

Megan C, Manager at Best Western Plus Vineyard Inn & Suites, responded to this review
Thank you for taking the time to write this wonderful review! We are elated to know that you enjoyed your stay with us, and we appreciate the suggestions for improvement. We hope you were able to take advantage of our prime location near a variety of restaurants and local establishments. We hope to host you again soon.

"Finger Lake Long Weekend"

4bbruce, Ephrata, Pennsylvania 03/12/2019

staff was excellent. Very friendly and helpful. Price was very reasonable. Great location for a wine tasting weekend with friends. Everyone commented on the quality of the accommodations. Easy walking to local restaurants.

Megan C, Manager at Best Western Plus Vineyard Inn & Suites, responded to this review
Thank you very much for the rave review! We love hearing what our guests enjoy about their stay with us and are thrilled you had a great experience in wine country. Please come and see us again to explore more of the 100+ wineries in our region!

"Thanksgiving with NY family from Florida."

valeriescottm, Jacksonville, Florida 02/12/2019

We've been here many times to visit family in Dundee & Himrod. Location is Excellent. Hotel itself is very a Personable, Clean, comfortable & Modern. The Best things about this Hotel is pool & hot Tub. Fresh Made Cookies. Breakfast every morning. And Finally the beverage machine is 24/7. Cool. To bad it's not for wine also.

Megan C, Manager at Best Western Plus Vineyard Inn & Suites, responded to this review
Thank you very much for visiting us! We are extremely pleased to see that you enjoyed your stay at our hotel. We love that you were able to enjoy our relaxing heated pool and hot tub, which is perfect after a long day of visiting the area. We look forward to seeing you next time!

"Great for Children, If you are one of them."

SD44YR, NEWMARKET 25/11/2019

Staff at this hotel are great! Normally our stay is wonderful but on this occasion there was a children'event. So...breakfast food was picked at and a mess. No hot water, all gone, hot tub unavailable due to an overwhelming number of children, No internet. We are usually pretty easy going and always return to this hotel. It's a great location with terrific staff, accommodations and amenities are always well kept. Timing couldn't be worse. Thankfully the children's group only stayed the Friday, Saturday everything was back to normal. Finally had a shower with warm water and a fresh cookie. We just feel like we lost a day.

"First visit and loved it!"

User 11/11/2019

We stayed at the BW Vineyard for the holiday wine tour. Very pretty property, great staff! We had a suite and will book one again, we loved the amenities (kitchenette, vanity area, table, couch and more) in the suite. We will be back!

"Great Stay"

pnarduzzi, Hamilton, Canada 30/10/2019

Hotel is in good location. Rooms are large and comfortable. It is near restaurants anda 6km trail. You can drive in 5 minutes to the top of the lake. There is a scenic restaurant at the Top of the Lake. Ask for rooms on the residential side of building.

"Great stay!"

Victor M, Erie, United States 29/10/2019

Great staff! This was a great location. The hotel was clean and the breakfast was good. I would stay here again. There is much to do in the area such as wine tours, beer tours, etc. The staff could not have been better.

"get away time"

James D, Penn Yan, United States 22/10/2019

we have been staying at this best western since it was built. we love going there. it is a great relaxing atmosphere and the countryside is beautiful. we have friends that have a bulk food store/cafe in that area and we love visiting them. check it out. it is called Oak Hill Bulk.

"Best Stay Ever"

Edward P, Cuyahoga Falls, Ohio 21/10/2019

This facility exceeded expectations. The Staff is at the top of their game and it shows all around. I had absolutely no issue and that is attributed to the attentive care/service of the staff. The next time I am in the area I know where I will be staying: Best Western Vineyard

"nice clean hotel will stay again"

User 20/10/2019

You can't beat the price of this hotel I never stayed at a BW before but will check from now on to see if there is one where we are traveling to. This hotel is close to all the vineyards and Lake Ontario

"Finger Lakes area, New York"

845karlg, Toronto, Canada 20/10/2019

This hotel is in Penn Yan - not a lot to do there but short drive to other areas. This hotel is excellent - rooms quiet, bed comfortable, temperature excellent and not noisy at all, very clean and all staff pleasant and helpful! Good restaurant in area is the Top of the Lake and a visit to the Corning Glass Museum is a must - another good one is the Museum of the Earth and we enjoyed the tour of the Rose Hill Mansion - lots of wineries to visit. Weather was not great during our stay hence a lot of indoor activities.

"Great Hotel We Stay Here Everytime"

User 17/10/2019

We first came hear as dog friendly and were amazed how new and clean this hotel is. We have always in the past “sacrificed quality while doing doggie trips” We were so impressed we came back without our dog to experience the same high quakity and cleanliness. The hotel staff makes a great effort to know you too and often baked cookies at a moment's notice just for us!! Great hotel and headquarters for the wine trail!

"Wine Tour Weekend"

User 15/10/2019

Clean decent hotel. Very friendly staff. Appreciated the fast response to some glitches in the stay. Room was clean and quiet. Appreciated the coupon for the free wine tasting at a local etablishment.

"My stay at Best Westen"

User 11/10/2019

I have stayed at the Best Western in Penn Yan, NY several times. The staff and service I received has been very good to great. The rooms are nice, the breakfast is very good and I look forward to staying at Best Western again in the near future!

"Keeps on getting better"

adrianer, Southbury, Connecticut 11/10/2019

I've been coming here since the hotel opened many years ago and when it was the only chain hotel in town. The quality has kept on improving over time with an expanded breakfast menu, newly decorated public areas and rooms, and most important of all--excellent customer service. The staff is very helpful and knowledgable about places to eat around town. Will happily keep on coming!

"Excellent stay."

User 10/10/2019

My wife and I had a wonderful stay at this hotel. Christine greeted us friendly and gave professional service. The breakfast was delicious and the eating area is kept very clean. The housekeeping was impeccable and I would definitely recommend this hotel to anyone looking for a nice relaxing getaway!

"Amazing location"

User 29/09/2019

Loved this hotel for the price! It was close to many winery's. The breakfast was good. The rooms were nice and clean! Places to eat within walking distance. The staff was friendly. They had a pool I never got to use.

"Nice Stay"

bonno47, Twinsburg, Ohio 28/09/2019

Room was spacious, clean, and comfortable. The front desk was very efficient and helpful when I needed to locate a service in town. Location is convenient to downtown shops and restaurants. Breakfast was good, though I would prefer scrambled eggs to egg patties. I would definitely stay here again. The only concern was the noise level. Easy to hear noise from the floor above and surrounding rooms.

"Two night visit for a family wedding."

User 27/09/2019

Hotel was extremely clean. Staff was very friendly. Plenty of seating in the breakfast area. Breakfast menu items were quickly replenished what stock levels were low. Pool area was neat and clean as well as very organized. Pool was locked with room card access only to prevent young children from entering without an adult. .

"September Wine trip"

Paul C, Maryland 23/09/2019

Had an excellent time at the local wineries and Finger Lakes. Our accommodations were wonderful. The entire hotel staff was friendly, from the check in clerk, Nigel, to the cleaning staff. The breakfast was excellent, and the coffee was quite good. The hot tub provided a nice end to our busy days.

"A very pleasant surprise."

DMarie3, State College, Pa. 21/09/2019

Love this hotel. They are extremely pet friendly and made our dogs feel welcome. The hotel is very clean and updated, and the staff was lovely. It seemed that they were happy we brought our pets, that it wasn't just an after thought. Those who don't have pets don't need to worry that the hotel isn't clean etc., it is. We'll be staying again.

"Great stay"

teachcadd, Berwick, Pennsylvania 12/09/2019

Well maintained building, great service, and very pet friendly facility. Room had a nice King size bed, with a side TV viewing area, and a partition area between work/computer area and sleeping. Good air conditioner nice and quite. This location had a nice dog walking area behind the facility complete with a dogie center with bags and dump area. Breakfast area clean and well stocked, even had complementary local newspapers.


Jim G, Roaming shores, United States 12/09/2019

We enjoyed our getaway, everybody was kind and nice helpful. Rooms were clean and relaxing. We also enjoyed the hot tub and pool. The hotel was located in a great area with plenty to do close by. Relaxing

"Fresh and clean!"

Navigate442750, Towanda, Pennsylvania, USA 11/09/2019

This hotel was recently remodeled and appears brand new! We stayed for just one night but will return. Breakfast was delicious, especially the bacon and coffee. It would be nice a little closer to the lake, but the price was great.

"Spotless hotel"

Terry K, Westmoreland, New Hampshire 08/09/2019

We've been to Penn Yan several times but this is the first time we've stayed at this BW. Have to say, it's one of the nicest BW we've ever stayed in and we've stayed in many. I don't know if this is a new hotel but it appeared to be. The bed was so comfortable with nice linens and the pillows were very nice. The decor was exceptional and it was very, very clean. Can't wait to go back!

"A great stay"

georgeandgracie46, Norwalk, Connecticut 07/09/2019

We stayed here for 5 days in the Finger Lakes. The location is very convenient. Our room was very clean, comfortable and spacious. All the staff were friendly. We had a great stay and would certainly stay here again. My only suggestion would be more recycling containers. I didn't see any but could have missed them.

"Volleyball tournament at Keuka College "

ronrose, Philadelphia,PA 05/09/2019

A very nice stay at the Best Western Labor Day Weekend. The staff were very helpful with any questions that were asked. I left something behind and it was mailed to me promptly. Very much appreciated.

"Five days at Best Western Plus was a great place to travel from to the Finger Lakes"

User 04/09/2019

The hotel is fairly new, rooms are spacious, we had a king and it also had a couch in the room. The hotel is very nice includes an average breakfast. The hotel is located in Penn Yan which is perfect for daily travel to the Finger Lakes.

"Perfect getaway"

User 02/09/2019

We spent 2 nights at this amazing hotel and location staff was amazing. 5 stars to Brian and morgan!!! Clean, neat, from front desk to outside grounds being nicely manicured. Our room was impeccably clean. Even the breakfast area was kept neat during serving hours!

"very well manged, clean and welcoming!"

kleonard11, Cortland, New York 24/08/2019

This hotel was clean and fresh! The staff was knowledgeable and welcoming. The cookies were waiting. I used the pool, the hot tub, and the fitness center and everything was working properly and tidy! The only thing you could add is a leave a book, take a book shelf. My family will be staying there again next time we are in town! Thank you for helping to make our mini-vacation so enjoyable!


Leaislandgirl, Fort Lauderdale, Florida 20/08/2019

We stayed in Penn Yan because of this newly renovated hotel that is pet friendly. Easy 20-30 minute commute to Watkins Glen and 40 minutes to Geneva. We stayed three nights and found our room squeaky clean. The beds were very comfortable and the room with a king bed very spacious. Very nice hotel. Wish we could stay longer. I give this hotel an A+ rating and highly recommend it.

"Great option for Finger Lakes attractions"

bandmandan, Oil City, Pennsylvania 13/08/2019

If you are looking to take in all the Finger Lakes region has to offer, staying in Penn Yan is a great option and the Best Western Vineyard Inn is the top option in Penn Yan. The hotel does not have a lake view, but you are just a short walk away. The entire hotel is new and rooms are clean, spacious and well appointed. The continental breakfast is what you would expect but the hotel personnel works hard to keep it stocked. All staff were very courteous. Penn Yan is close to all Finger Lakes attractions. It is only a short drive to either Geneva, Hammondsport or Watkins Glen. Wineries on Keuka and Seneca Lakes are easily accessible. There are plenty of options to eat in and around Penn Yan. I highly recommend this hotel.

"Pleasant Surprise"

User 13/08/2019

Stayed overnight on our way home to NYC after Niagara Falls and this hotel was listed as 21/2 stars but with more than 90% positive reviews. I'm so happy I chose reviews over stars. Best deal after wine country tour with a family of four adults and a dog. Clean( no carpet smell), quiet and lovely breakfast

"Great place to stay in the Finger Lakes area."

Brian B, Toronto, Canada 10/08/2019

Very nice BW in the Finger Lakes area. Clean room, nice pool and hot tub, good basic breakfast always replenished quickly. Good value based on other area hotels prices. Used BOOKING.COM to reserve. No additional charges on top of the BOOKING.COM payment. 2 of thew 3 nights the free WiFi was not working, this was caused by a severe storm that went through disrupting service in the area so not really their problem. When it worked it was very good. Front desk personnel were very courteous and helpful with recommendations about local dining and where to visit, would recommend this hotel.

"Beautiful hotel, great service"

4jolly_ranchers, Richardson, Texas 04/08/2019

Everything about this hotel was top notch, front desk service was friendly and attentive. Lobby and room was beautiful. Pool and breakfast area was great, good breakfast variety. Out of many Best Westerns we've stayed at, I like this one the best. Wish they could all be like this one!

"Clean and friendly"

krwh678, Livingston Manor 28/07/2019

Clean hotel, clean room. Very friendly staff and a beautiful area. Good local wineries and restaurants. Close to Watkins Glen and Seneca lake. Very pleasant experience. Will be back again for sure!!!!

"Great Stay"

Beach1951, Woodbury, Minnesota 27/07/2019

Everything about the hotel was excellent. It was very clean and comfortable. The staff was friendly and extremely helpful. The breakfast was good and they offered a variety of gluten-free options upon request.

"Clean, attractive hotel"

Harry_N_12576, Fair Lawn, New Jersey, United States 18/07/2019

Nice looking exterior and interior. Parking OK and practically all spaces very close to elevator and our room. No problems with room (can't remember the last time I said this about any hotel). Small but adequate breakfast with area kept clean. Very accommodating staff.

"Don't settle for less!"

User 07/07/2019

You can usually find a "cheaper" hotel, but don't be fooled. The quality that you receive here far outweighs any savings from a budget hotel. The staff is amazing. I had a time sensitive document to print, sign and scan so that I could email it. The business center wasn't working properly but the manager had me forward the document to him so he could print it and then he scanned the signed copy and sent it to me so that I could make my deadline. That's just one example of the level of service that the staff at Vineyard Inn & Suites provides.

"Enjoyed our stay"

francetraveller2007, Toronto 27/06/2019

The hotel itself is quite nice - nice rooms, buffet breakfast, pool, ample parking and helpful staff. We used this hotel as a base for exploring the Finger Lakes wineries (mostly on Seneca Lake) and hikes. Watkins Glen is not to be missed. Penn Yan, however, is a small town with limited activities and very few restaurants. We found a nice restaurant a short drive away called Top of the Lake.

"Finger Lakes find"

1121Linda, Carlsbad, California 27/06/2019

Was driving across country (SD to Boston) and we decided to stop in Penn Yan for the night. It is a very lovely little town with a ton of wineries around the lakes. The hotel was perfect with many restaurants a short walk from the hotel. The staff was extremely friendly and helpful. Would definitely stay here again if I was coming back through the Finger Lakes region

"Lovely Hotel!"

alexandradW6397LO, Turnersville, New Jersey 24/06/2019

I stayed here with my family for one night. I couldn't have been happier. The staff was friendly and welcoming, the breakfast was delicious, and the pool area was immaculate. Our room was beautifully decorated, spotlessly clean, and very comfortable.

"Best Western Vinelands Penn Yan"

maryjanekeller58, Manchester, New Hampshire 20/06/2019

Beautiful hotel and well maintained. Decor is very chic and clean Recommend to anyone wanting to stay in Wine area of NY near the Finger Lakes Region This hotel is well worth the stay having luxury accommodations at a cost effective price

"Great facility"

Ramkissoon, New York City, New York 17/06/2019

Excellent Hotel in nice location, food all around, Mc Donald, Dunking Donuts, Chinese. Plenty of activities to do. Boat ride, winery, water fall. The staff are great. Parking is convenient. Gym, swimming pool and hot tub.

"Beautiful Hotel in Penn Yan"

Spinner915, Broadview Heights, Ohio 13/06/2019

Recently renovated and looks brand new! Was very impressed with hotel and staff. Beds comfortable, beautiful and comfortable lobby. Nice outdoor space with water fountain and another with fire pit. Breakfast is the usual fare with something for everyone but laid out very nicely in their beautiful lobby space. Within walking distance of quaint town center and easy drive to wineries, Watkins Glen or Geneva but not as hectic. We came to FLX years ago, stayed near Cayuga and drove thru Penn Yan on our way home and vowed to return. Was not disappointed and will definitely return.

Megan C, Manager at Best Western Plus Vineyard Inn & Suites, responded to this review
Thank you very much for writing this wonderful review! We sincerely appreciate the continuous business, and we highly appreciate the very kind words for our hotel and team! We are very lucky to have dedicated professionals such as Christian that go above and beyond to ensure our guests enjoy their stay. We look forward to seeing you in 2020!

"Really great hotel and service!"

User 12/06/2019

Really really excellent best western! The room was very clean and had microwave and fridge, the breakfast was good, and the staff was extremely helpful and set up a small fire for us and provided us with smore materials! Pool and exercise room are also very nice (exercise room has a dedicated AC unit). Breanna was especially helpful and kind to us! Would definitely recommend.

"the service here is amazing"

AmherstCallie, amherst 06/06/2019

We were traveling by motorcycle around the lakes. Due to some rainy weather, we arrived for our reservation super early.The staff couldn't have been kinder! Not only were we allowed to check in early, we were allowed to park under the covered area out front to help keep the bike dry! He hooked us up with the local taxi service so we could continue our afternoon despite the weather, and provided us a list of local eateries for dinner. (I'm so sorry I didn't catch the gentleman's name working at the desk, but a big thank you for all your help!) Our room was spacious, updated, and clean. Bathroom was small, but the cleanliness made up for the size in my opinion. This was our first trip to the Finger Lakes and we have already decided that we will return. This will be my first choice to stay at when we do. Thanks so much to all the staff that contributed to our great stay! PS the cookies really are good:)

Megan C, Manager at Best Western Plus Vineyard Inn & Suites, responded to this review
Thank you very much for visiting our hotel! We really appreciate the wonderful comments for our hotel and team! We love to hear that we were able to help you enjoy your stay despite the rainy circumstances, and we are lucky to have a dedicated team that will go above and beyond to ensure the full experience! We are looking forward to seeing you again in the future!

"weekend getaway"

Tammy B, lockwood, United States 03/06/2019

The staff are friendly and professional. Courtney and Bob did a great job at check-in and check out. Bob and i forget her name gave us great ideas of places to eat. the room was clean and was nicely kept. the bathroom was small but plenty of hot water and great water pressure for shower. the breakfast was a continental breakfast .didn't use the fitness area or the pool.

"New best Western fan!"

User 26/05/2019

This was our first time staying at a best Western. The hotel was extremely clean, the room was beautiful. It was ideally located right in the center of town. The staff was super nice and polite! My wife and I raved about how we've never been to a hotel with such a quick check in and check out. We will definitely be staying at best Westerns in our future trips!

"Finger Lake Stay"

shemainer, Allentown, Pennsylvania 25/05/2019

The hotel has been refurbished. It is extemely clean and attractive. Location isn't my favorite ambiance wise but it is convenient to all the wineries, antique places and shops you want to go to. The small town isn't much to write home about but that isn't the main reason you stay here. If you are looking for a nice clean and friendly hotel between Kueka and Seneca Lakes this is an excellant choice

"Great visit"

User 19/05/2019

The hotel staff was very friendly, especially the breakfast attendant Lauren who was very attentive and always kept the food full and hot. The pool was well maintained and always stocked with towels. Great hotel, hope to return soon!

"Beautiful hotel, friendly staff, Penn Yan is a fantastic place to stay!"

User 16/05/2019

The Best Western Plus Vineyard Inn & Suites is a beautiful hotel and I would highly recommend to anyone planning a trip to the Finger Lakes. It is located at the top of Keuka Lake and a short drive from Seneca Lake. This is our second stay at this hotel and we plan to come back in 2020. The staff are incredibly friendly and accomodating. Christian is an amazing asset to the Best Western and one of the reasons we returned to this location in the Finger Lakes. He remembered our likes/dislikes from our last stay, made suggestions on places to visit and dine and checked in with us to ensure our stay was perfect. The other front desk staff were all wonderful and friendly. The cleaning staff went above and beyond to ensure we had a great stay and had everything we needed. The various breakfast options were wonderful. The suggested timeframe to go to breakfast were very helpful to ensure you missed the large crowd.

"long term stay of 13 days"

User 15/05/2019

Everyone at Best Western were friendly and ready to help in any way they could. i was on the first floor in room 121 which met my needs. . The housekeeping staff that I had the most contact were Sue and Laurie. Those girls are wonderful. The desk clerks and management were always willing to help if i need assistance.

"Great place to stay in the Finger Lakes."

Randy T, Washington DC, District of Columbia 14/05/2019

The hotel was very well maintained. From the outside grounds, to the interior lobby and our suite, everything was clean and orderly. The staff was very knowledgeable and offered information and tips about the surrounding area. The room was clean and comfortable. I would highly recommend staying here.


Getaway04324121083, New Brunswick, New Jersey 13/05/2019

Clean room. Perfect for staying nearby Keuka Lake wineries. Full breakfast every morning. Would definitely stay here again. They even gave us a complimentary wine tasting at Keuka Spring Vineyard. Also within walking distance to Penn Yan restaurants and bars.

"Perfect weekend getaway!"

keh199, Wilkes-Barre, PA 13/05/2019

Just did a quick overnight in the area to visit wineries for a friend's birthday. We have stayed in Geneva and Watkins Glen and homes along Seneca Lake but just needed something central and relatively inexpensive - Best Western Vineyard worked perfectly! The hotel was about 30 minutes to Geneva, Watkins Glen, Hammondsport, and some of our favorite wineries on Seneca and Keuka Lake. Walking in we were greeted warmly, checked in quickly, and in our rooms without much fuss. My king room was larger than I expected with a nice sitting area (full size couch/table/chair) and had a fridge/microwave for convenience. Bathroom just seemed a tad small compared to the room but that's ok. Room was so silent and spotless I thought I was the only one in the place! I never heard a door slam or anyone through the walls which was wonderful and allowed for some great sleep. We all spent time in our friend's suite and that room was massive with a full living area and larger wet bar. You can't go wrong with any room type here. If you are a Best Western Rewards member, nice little treat at check-in included two bottles of water and some snacks. Breakfast was plentiful, hot, and hit the spot. Because it was Mother's Day, the front desk was giving out carnations which was a nice touch. Lobby was fresh and clean and newly renovated. Everyone I interacted with on the staff was kind, personable, and wanted to be sure your stay was more than satisfactory. Totally keeping this hotel in mind for future visits as it was a perfect location and comfortable.

"Customer service is outstanding"

User 10/05/2019

The front desk team Friday night Saturday and was SO accommodating. I had a sick roommate and they let me change rooms. I was using two credit cards for two different nights. One was tax exempt they figured it all out and could not have been nicer. They deserve some recognition.

"Wedding anniversary"

sandyCarlisle, Carlisle 09/05/2019

We came here for the first time for our twenty sixth wedding anniversary. Never been to the finger lakes before. Every one at this hotel was so nice and our stay was awesome. When we left Sunday the girl working at the desk was cleaning up breakfast but offered to get us anything that she had put away already. Your banana nut muffins are the best so very moist. We will come back again and stay at your hotel.

"Wonderful stay!"

shell6702, Depew, New York 05/05/2019

This is our third stay (and third anniversary!). Everyone is always so courteous and helpful. Love the remodel that was done. Big thank you to Courtney & Christian for helping my husband with the anniversary surprise!

"Always accomodating."

User 02/05/2019

We have stayed 8 - 9 times at the Penn Yan Best Western Plus. Without exception staff have been knowledgeable, professional and pleasant. From breakfast in the AM to cookies in the PM the is great. The recent lobby remodel and room refreshing are added pluses.

"New Renovation Makes This Place Great"

r56663219, Hillsboro, Wisconsin 29/04/2019

The whole place was renovated so now they have great beds, a beautiful new lobby, upgraded breakfast experience and the staff was so friendly and helpful! I know this sounds like too glowing a review, but I just stayed in a BW plus in California the night before and the difference was night and day. They did it right in Penn Yan.

"Great Stay!!"

User 28/04/2019

We walked in with our dog and no reservation. We were lucky enough to meet Christian!! He found us a great first floor room right near the door so it would be easy to take the dog outside. The room was perect! Every staff member we met was wonderful! Newly remodeled rooms. Great hotel - great service!! Thank you!!

"Beautiful Location"

User 25/04/2019

Had a wonderful overnight stay while in town for a meeting in Penn Yan. The front desk clerk Alex was very helpful at check-in and made a nice suggestion for dinner. The newly remodeled room was very inviting and comfortable after a long day. Breakfast the next morning was very pleasant in the spacious front lobby and Breanna the front desk clerk was spot on in making sure that I was set with everything that I needed.

"Best Western Penn Yan"

KarinasWorld, Pittsburgh, Pennsylvania 22/04/2019

This hotel was above my expectation! The clerk was professional, kind and was eager to answer questions about the area and nearby activities. The room was HUGE, and clean! Breakfast was phenomeal, so many options to choose from, including hot eggs, sausages, bacon, hash browns, so delicious! And the price was just unbeatable, got so much bang for your buck! Would definitely recommend!!

"Great value"

ZZMorgan, Oil City, Pennsylvania 19/03/2019

My husband and I spent one night here on our way home from a week in upstate New York. The reception area was being renovated so we could not use the main entrance but another door was marked well so you knew where to go in. It appeared that the second floor where our room was located has already been updated. Our room was large, clean, bed and bedding were comfortable. There is a refrigerator, microwave and coffee maker provided in the room. I used my Best Western Rewards card and received a great price for the room, definitely a great value. Would definitely stay here again if in the area.

"Large rooms, newer hotel"

Brewbaker, Omaha, USA 17/03/2019

We stayed here for two nights during a business trip. Most people come to the Finger Lakes in summer, but we were here in early March, so our experience may be different than the average. The hotel has been renovated in recent years, and the rooms are quite large. Everything in the room was adequate, with a sitting area and couch in addition to the sleeping area. The breakfast was fine. The first morning, a college volleyball team was staying there and seemed to overwhelm the breakfast staff. Many of the items ran out quickly. I went up for potatoes several times, but they were always gone. The second morning, there were fewer guests, and food was plentiful. Seating is a little limited during breakfast. Employees were friendly. We asked about coupons for wine tastings, and were provided with free tasting coupons for about five local wineries. This was out of season, of course, so I wouldn't count on that in the summer or fall. They gave us a reasonable dinner recommendation and had lots of information about local attractions. The price for our stay was very reasonable, but likely goes up substantially during the high season. Hotel is across the river from downtown, but only a five minute walk away. I recommend the Best Western if you are visiting the Finger Lakes.

"Super Staff"

227reggiec, kendall park, United States 12/03/2019

We were attending a funeral and had the extended family all in the same hotel. The staff was very plesent and very accomodating. The breakfast was good and varied. The rooms were newly renovated and very clean. If in the area again I would absolutely stay here.

"Great all around!"

User 18/02/2019

Room was clean, staff was super friendly, and complimentary breakfast was real eggs, bread items and fresh fruit! Best of all, it is PET FRIENDLY! When you check in, your pet receives a welcome kit... tennis ball and treats!

"Great place to enjoys the FInger Lakes!"

User 11/02/2019

This hotel was one of the neater cleaner Best Westerns I've seen in a long time. It even smelled like it had just been recently renovated. The price was certainly right also, although I went in the off-season.

"Great stay for a great price"

Tamara B, Warrington, United Kingdom 04/02/2019

Great place. Pool and spa were nice and clean. Our room was newly renovated and it was beautiful. The staff were friendly and the breakfast was yummy. Liked the amenities. We got our elite perks of water and snack. Great to have coffee 24/7 as well.

"Nice comfortable and no frills"

SKY0807, Singapore, Singapore 04/01/2019

Its a functional and clean hotel with a hot pool next to the lobby. Breakfast was self service - not fantastic but enough - they have a waffle and pancake machine which the kids loved. Rooms were clean and a bit jadded but no complains. We stayed here as a "mid pointish" destination from NYC to Niagara Falls and enjoyed real american rural town. People were friendly and warm. There is a 24 housr Baskin Bobbin in front and also a 24 hr supermarket 100m away. Great stay for our resons.

"Great Value, Great Location"

User 02/01/2019

Unbeatable price in a prime location within the heart of the Finger Lakes Region. Perfect place to stay for exploring Keuka and Seneca Lakes! No more than a 30 minute drive to anything on Keuka and anything on the western side of Seneca. It is nice and quiet, the staff is friendly and helpful, and the lobby is a great place to meet some fellow travelers!

"My favorite hotel in the Finger Lakes region"

User 13/12/2018

The Best Western Plus Vineyard Inn and Suites is my go-to hotel when I'm visiting the Finger Lakes. The hotel is conveniently located in Penn Yan, NY. I travel to Penn Yan twice a year on business. I am welcomed as a returning guest. I always find my room clean and spacious. The wifi is good. The fitness room is well set up. I always find plenty of good food at the breakfast bar. The staff are accommodating and friendly. On a recent visit, I left an overnight bag behind. Deanna Ross of Guest Services contacted me the next day and arranged to have it sent to me. This was above and beyond expectations! I am so impressed with this "extra mile" service, I cannot say enough about the fabulous staff!

Megan C, Manager at Best Western Plus Vineyard Inn & Suites, responded to this review
Thank you so much for the glowing review! We love that you are a valued repeat guest at our hotel, and that you enjoyed your experience. We always strive to go the extra mile to provide superior accommodations. We look forward to seeing you again!

"Deck the Halls Weekend"

784lynnannc, Danbury, Connecticut 03/12/2018

OUr Stay was wonderful all the way around - clean, comfortable rooms, friendly staff. Check in process was quick, cookies in the front lobby were delicious. Didn't eat breakfast so can't comment to the quality of the food.

Megan C, Manager at Best Western Plus Vineyard Inn & Suites, responded to this review
Thank you so much for submitting your review on your recent stay at our hotel! We are pleased to hear that you had an enjoyable experience all the way around! We hope to see you again for any of the other fantastic events the local wine trails host each year!

"An inexpensive place to stay in the Keuka Lake/Finger Lakes area."

780stevenjt, Moncks Corner, United States 26/11/2018

Stayed in the Best Western Plus Vineyard Inn & Suites in Penn Yan, NY for four nights. Very nice hotel, great accommodations, very professional and helpful staff. Very comfortable and spacious room. Very convenient location for visiting the vineyards in and around Keuka Lake.

Megan C, Manager at Best Western Plus Vineyard Inn & Suites, responded to this review
Thank you for staying with us and for taking the time to leave your excellent feedback! We appreciate the high praise for our hotel and staff. Our central location to two premier wine trails makes us the ideal accommodations for those exploring Finger Lakes wine country. With over 100 wineries to choose from, we hope you'll visit us again soon to explore more of our region.

"Surpise, its a best western! Clean hotel with great customer service"

8Eagle, Rochester, New York 07/11/2018

This is one of the nicest Best Westerns I have stayed at. Rooms were spacious and clean. Staff was great. Recommend this hotel if staying in the area. It has a indoor pool and gym. Close to restaurants and downtown night life.

Megan C, Manager at Best Western Plus Vineyard Inn & Suites, responded to this review
Thank you for sharing your experience at our hotel on TripAdvisor! We are pleased to hear that you enjoyed all that the hotel and area has to offer! We hope to see you again shortly!

"Great location"

User 16/10/2018

Hotel is located in the heart of PennYan. Staff is very accommodating. Good morning breakfast. Rooms clean and spacious. Rooms did not have USB port for charging (Hint there is one port on the side of the TV)

"Great hotel, wonderful staff-public areas carpeting was dirty."

hansibear80, San Francisco, California 15/10/2018

The only discordant note about this hotel was the cleanliness of the carpeting in the public areas. Many ,many large stains in all of the carpeting in the hallways and especially the carpeting leading from the lobby to the rooms. It wasn't simply one dirty area; the entire carpet looked filthy. But our room, including the carpet, was spotlessly clean. Odd that it was only the public area. All the staff we encountered were professional and helpful. We would stay here again, this issue didn't affect our stay.

"Penn Yan Vintage Inn & Suites is delightful"

bowercc, Lockport, New York 10/10/2018

This is our second visit to this location. The hotel staff is welcoming and pleasant. Very helpful. Hotel decor is cozy and comfortable.and exceeds other similar hotels. Rooms are larger and more spacious than usual hotel room. Nicely appointed. Lobby and outside sitting areas are really nice and comfortable. Room rates were terrific but we were all rewards IGH members.

"Great hotel"

User 08/10/2018

Pleasantly surprised by this hotel. Was in town for a wedding and was not sure what to expect. But all amenities were great, the room was excellent, my only complaint was the bed,just a little too firm for me.

"finger lakes"

467Mich, Bellevue, Ohio 06/10/2018

This was a very nice hotel. We were in a great large room. Staff very nice. Location was fine. We are stayed in different locations throughout the finger lakes and this hotel was especially nice and great value.

"Home away from home"

Nicole D, Hazleton, Pennsylvania 04/10/2018

Overall great experience. I will be booking my next stay here again. Courteous & professional staff. Room was clean & inviting. It was my home away from home. Upon arrival, I was allowed an early check in. Room was ready. I was given helpful information, maps, suggestions & help on where to visit, dine, etc.


Doug G, Kingston, Canada 03/10/2018

We stayed at Best Western Vineyard Inn for one night and will definitely stay again when we are in the area. Our room had a double sided electric fireplace with one side facing the king bed, and the other side facing a couch. There was a small desk area separated from the room by a dividing wall. We also had a mini fridge and microwave. The room was clean, and the bed was very comfortable with nice linen. We didn't use the pool, hot tub or gym, but they appeared to be very nice and clean. Breakfast was the typical Best Western breakfast which has a good hot and cold buffet style selection, served in the lobby from 7:00 to 10:00 a.m. All staff we encountered were very friendly and polite.

"Top Notch Finger Lakes Hotel"

Samuel Y, Staten Island, United States 02/10/2018

I had a good evening and pleasant morning experience. I couldn't expect more from a hotel at this price. Easy in and out. Readily accessible from the street. I will definitely consider coming back when I'm in the area.

"Clean, friendly and reasonable"

User 11/09/2018

The employees at the Best Western/Hilton are always helpful and positive, willing to accommodate and provide great service. The rooms are always clean and comfortable! There are always breakfast choices available and employees are knowledgeable about the area.

"Great location, great staff, great stay!!"

User 06/09/2018

My wife and I were planning a quick trip to Watkins Glen and wanted a place to stay overnight. From the reviews we decided to try this Best Western and were very glad we did. We hiked the Glen in the morning and then drove up to the hotel stopping at some wineries along the way. The hotel is conveniently located and we were met by the very friendly staff. The room was clean and comfortable and we enjoyed the pool/spa after the hike. There is a neat little brewery and some descent places for food and drinks right around the corner. They have an excellent Continental Buffet that is the perfect way to start out your day. We will definitely be back to stay on future trips.

"Love Best Western"

Yvette F, milton, United States 25/08/2018

We only stay at Best Western anymore. The service and accommodations are excellent and consistent throughout. The breakfast is a great feature and works well for large families with children. The whole family also loves the warm cookies every afternoon/eve!

Megan C, Manager at Best Western Plus Vineyard Inn & Suites, responded to this review
Thank you for staying with us and for your 5-star review. We are so pleased that your family enjoyed their stay, and the cookies! We hope to see you again very soon!

"Perfect Location!"

Linda F, New York City, New York 24/08/2018

We stayed at this BW for 3 nights while visiting wineries in the Finger Lakes. Our room, #219, has a view of a neighbor's yard; 2 very comfortable queen beds; table & 2 chairs; microwave, mini fridge. There is an indoor pool and fitness room. Breakfast is adequate (watch out for "rush hour"). The hotel could use a new toaster. The location is perfect for touring wineries especially along Seneca and Keuka Lakes.

Megan C, Manager at Best Western Plus Vineyard Inn & Suites, responded to this review
Thank you for the “5 star” review! We appreciate the kind words about our hotel, and we are very pleased that you enjoyed your stay with us! We hope to see you again soon for your next trip to Finger Lakes wine country!

"No pool/spa avaiability & noisy room"

S S, Philadelphia, Pennsylvania 24/08/2018

We stayed at this hotel for 5days/4 nights. The pool & spa were closed after the first day. We were told it was a PH balancing problem. Our room was comfortable & clean. One problem: it was right next to the stairwell & we had to listen to people going up & down all day & night. It might not have been a problem if the room was laid out with the bed on the opposite wall, but who knows. The staff was friendly & our room was refreshed perfectly everyday.

Megan C, Manager at Best Western Plus Vineyard Inn & Suites, responded to this review
Thank you for staying at our hotel! We appreciate the kind words about our hotel and staff. We understand and sympathize in regards to your issues you experienced with the pool and the noisy room, and we apologize for any inconveniences this may have caused. We were disappointed to have to close the pool and hot tub during your stay, but our hotel is always about safety first. We hope to see you again very soon so you can enjoy our pool and hot tub!

"Great Hotel Stay"

Kenneth B, Eureka, United States 22/08/2018

Fantastic room, nice couch, and furnishings. The mattress was new and it was so nice to sleep on. Breakfast was great, with a good selection of eggs, fried potatoes, sausage, bagels, muffins, cold cereal, a variety of coffees, make-it-yourself waffles and pancakes, fresh fruit, and more. Great stay, super helpful, friendly staff.


RChristm, Rome 19/08/2018

What can I say...another great experience from check in to check out. A combination of business and pleasure capped off with a great staff ready and willing to make sure that our stay was comfortable and enjoyable. We look forward to our next visit and share our thanks with the amazing staff at Best Western Plus Vineyard Inn & Suites!!

"Could not be better unless it was freestay!"

Rick F, Marcy, New York 18/08/2018

Great stay close to Finger Lake Whineries! One night get-a-way with family. Staff friendly and hotel crisp & clean. From breakfast to pool area, staff surely focused on attention to detail. This hotel was well worth the money!

"Could be Great, But We had a Tough Night"

ROBERT I, New Hope, Pennsylvania 12/08/2018

We have stayed in many similar hotels. We are in another one as I write this. This BW is attractive, very well maintained and clean. The staff is welcoming and friendly. The rooms are good sized etc. You can walk into town. The one very weak point was the mattress on our bed. It was the worst in memory We both slept badly and started our day in need of a good rest. The desk clerk looked like I was the first to ever mention this and he said he would report my comment.

"Nice surprise"

NewYgal, Buffalo NY 11/08/2018

We stayed with another couple for a trip to the wine country and chose Best Western for location, value, amenities. Breakfast was a nice feature with many choices and beverages in the lobby all day with cookies. Pool was very clean and maintained.

"So comfortable!"

sharonmead, Newark, Delaware 10/08/2018

There were so many nice things about this Best Western! The lobby is inviting, the room was inviting. You can sit outside by a fire or fountain. Very relaxing. The employees really cared about making our experience a great one. It felt like home.

"Clean and Respectable."

User 03/08/2018

The hotel is very clean. The staff were very professional. The pool was clean. The kids enjoyed the pool and the breakfast! We enjoyed the outside tables as well. No complaints. 1/2 hr to Watkins Glenn. Good location. Nice area.

"Staff that goes Above & Beyond"

billie3ca, Ontario, Canada 01/08/2018

Booked in for 1 night; stayed for 2. Great location for touring the Finger Lakes and all there is to see & do and the staff at this hotel made our holiday most enjoyable. Very helpful front-desk staff who gave great suggestions on places to see and near-by restaurants. They went above & beyond in meeting all our needs. Hotel offers all amenities a traveler could want and the staff will do whatever they can to make your stay enjoyable. We recommend this property to anyone wishing to visit The Finger Lakes.

"Quiet, clean, comfortable"

Melrose628, Elyria, Ohio 29/07/2018

We enjoyed staying in Penn Yan and enjoyed the Keauka Lake and Seneca Lake wineries. Much more quiet and relaxed than staying in Geneva. We were greeted with a very friendly desk attendant. We stayed in a king suite that was not much smaller than my apartment. The room was huge, beautiful and very clean. It was wonderful to have somewhere so nice to relax at after a day of traveling and winery hopping.

"great stay"

Boomer69_51, Fond du Lac, Wisconsin 27/07/2018

This motel is in a great location for visiting the Finger Lakes area of new York. It was a great base and had excellent eating places within walking distance. Stayed 2 nights and totally enjoyed the hotel and area.

BestWesternHotels, Corporate at Best Western Plus Vineyard Inn & Suites, responded to this review
Thank you for taking the time to provide feedback of your recent stay with us. We are happy to hear that you enjoyed your stay and hope that the one star was made in error. Thank you for choosing Best Western. -Best Western Hotels & Resorts

"Exceptional Hospitality at BW Vineyard Inn and Suites!"

nanbheb, Macedon, New York 26/07/2018

We recently hosted family and friends at the BW for our daughter's wedding in Penn Yan NY. The service and hospitality at the Inn were beyond our expectations in every way. The staff, amenities, food and cleanliness of the hotel was exceptional. Every one of our guests raved about their experience. Thank you Christian Wasson and the rest of your staff for making our experience so wonderful!

"Excellent stay, and service"

budman3142018, Camdenton, Missouri 24/07/2018

Possibly one of the nicest BW hotels I've ever stayed in. Great room, fantastic staff. Everyone there was pleasant and helpful. If ever in the area area, wouldn't think twice about booking this hotel. Staff went above and beyond.

"Clean friendly hotel"

gckpost30, Ridgewood, New Jersey 24/07/2018

Our family stayed one night for a weekend getaway to see Watkins Glen State Park. We booked last minute so this was the closest hotel we could get but it was very clean and comfortable. Breakfast was ok. I guess the hotel is very small so the breakfast area is literally in the lobby. I was very impresssed with how clean the hotel was. This was the first time I saw that they actually cleaned the TV remote controls. I usually wipe their with clorox wipes (bit of a germ freak after reading articles) but their remote was packaged with a label reading "fresh remote". Staff was very friendly. Nothing bad to say. I would recommend if you need a hotel in this area.

"Great location and very clean"

Meghann G, Hartford, Connecticut 23/07/2018

Stayed at this hotel for work. It was a nice location and very clean. Would recommend to anyone visiting the area. My work truck was too big for most of the parking lot, the manager was very kind to allow me to park in the back without blocking all the parking.

"Best western plus, penn yan, policies"

Renee W, New Castle, Pennsylvania 16/07/2018

I had a reservation at this hotel for August 2018 but had to cancel due to them being misleading about their pet policy. They have that they're "pet friendly" but when I called about a special request I had for a particular room I was told under no conditions would a cat be permitted. I spoke with the manager on July 15 about this, which is less than a month from my vacation. He was rude & inconsiderate. I could tell that he either had me on speaker phone or he set the phone down while I was speaking to him. If I hadn't called about a room preference evidently I would've been told when I showed up for check in with my cat on August 13 that I wasn't allowed to stay there with a cat. This type of behavior is very DECEPTIVE & could've left me with no place to stay.

"Nice, not special"

majiksea, Fairfax, Virginia 12/07/2018

It is what it says it is a Best Western. It is clean, relatively comfortable and the staff seemed very good. They have breakfast with do it yourself waffles and other stuff. It is not on the lake, it is not near a vineyard, it is just on an intersection in town. It is fine if all you want is a motel room to sleep in and watch TV. We got an extra night when our B&B was full.

"Perfect place to stay for wine tasting on Keuka and Seneca Lakes"

Rino720, Pennsylvania 09/07/2018

This has been our fourth time staying at the Best Western Plus in Penn Yan. The hotel is very clean and the staff is very pleasant. They have a decent continental style breakfast that is great for those of us who like to get an early start on the road. The location is what we appreciate the most since we enjoy visiting Keuka Lake as well as Seneca Lake. You can't go wrong staying at this place!

"A Cut Above the Other Hotels of This Chain"

Steven D, NEWMARKET 09/07/2018

A great hotel and room close enough to Finger Lakes. Room and Hotel are very clean with good quality linens, fixtures and electronics. Pool, hot tub and fitness centre are great touches. Parking is plentiful, safe and within close proximity to entrances. Staff is courteous and well trained. They really care about your stay, so special requests are accommodated easily. Pricing was great, $100/nt weekend rate with breakfast. Didn't hear any hallway noise or room doors/exit doors closing etc and more importantly the people in the hallway couldn't hear us. Management has done very well at this hotel. They deserve to be commended.

"Very nice hotel in the Finger Lakes"

beavertrail, Toronto 06/07/2018

Spent 3 nights at the Best Western in Penn Yan on a trip to the Finger Lakes. The hotel is very nice, with larger than average rooms. Our room had a seating area and desk sectioned off from where the bed was located. There was a two-sided fireplace in the room, though we didn't use it as the temperature was in the mid-90s F. The hotel offered a pool, exercise room and a business nook with two desktop computers. Even though our room was beside the ice machine area we rarely heard anything. The room was quite quiet at night. The entire hotel is non-smoking. The breakfast is the standard that you'd get at a Best Western - eggs, sausage and potatoes in the hot tray, muffins, various breads and cereal in the cold area. You can also make waffles if you wanted to. Nice brekkie and the breakfast area is kept very clean. We had one incident with our room not being cleaned despite the fact we left the hotel at 9 AM and didn't return until 5 PM. We called the front desk and were informed the housekeeping staff had left for the day. They did offer fresh towels and when they brought them they took away our used towels. The other thing that was a bit bothersome was the loud fan in the bathroom. It turned on with the lights and was deafening.


Tera B, Fairbanks, Alaska 29/06/2018

This hotel is wonderful. Reasonably priced, clean, beautiful, friendly staff, great location to visit Seneca and Keuka Lake. Dylan at the front desk was extremely friendly and helpful. Breakfast had a great selection. Pool area was kept very clean. Absolutely zero complaints about our stay here.

"Great staff, great location!"

rlayman2016, Binghamton, New York 27/06/2018

I have visited this Best Western many times. The rooms are spacious, the pool is great, and the staff is fantastic. The cost is reasonable - giving a great value. I highly recommend this Best Western..

"High priced"

Mike D, Oldsmar, Florida 10/06/2018

Rooms were $211 per night including taxes Rooms decent but a $120 nite hotel Rooms are definitely not soundproof Would not stay there again because of pricing. This is a little town in the middle of nowhere and does not just study a big city price

Megan C, Manager at Best Western Plus Vineyard Inn & Suites, responded to this review
Thank you for your recent stay at the Best Western Plus Vineyard Inn and Suites. On behalf of our entire team I would like to apologize for not exceeding your expectations. We hope that you consider staying with us again, perhaps in the fall when our rates and more in line to what you are expecting for our popular destination. Please feel free to contact us directly prior to booking your next vacation in the Finger Lakes to guarantee you'll get the best rate possible.

"Memorial Day visit with family"

paultrabold, New York City, New York 27/05/2018

Megan Cocola and her excellent staff provided us with a wonderful experience. The hotel was scrupulously clean and very well maintained. The rooms were spacious and the beds felt like they were brand new. I really liked the fire pit on the property along with the pool. The morning breakfast had a great selection, the waffle and pancake irons were a really nice touch. As I mentioned before about the staff, They were remarkable. On the spot with anything I had needed and this being done with a smile and a genuine desire to please. All in all, I would give this hotel a 10 out of 10. Well Done!

Megan C, Manager at Best Western Plus Vineyard Inn & Suites, responded to this review
Thank you for the "5-Star" review and for the wonderful comments! We are so excited to read reviews like yours! We hope to see you back again soon.


Vicki S, Erie, Pennsylvania 25/05/2018

Rooms were great, staff was the best! Stayed for 2 consecutive nights....a Saturday and Sunday. Came as a group of 48 people, we had many rooms. EVERYONE in the group was happy with the accommodations. Worked with Megan the manager with the arrangements, she went above and beyond to fulfill our expectations. Upon arrival we were greeted by manager Christian (Baby Face). Our rooms were great, the breakfast was nice, pool area was nice, some used the fitness room. Whether you are coming as a group, family or couple, Best Western Vineyard Inn and Suites is the place to stay! We visited several wineries in the area as well as the Windmill Outdoor Market.

Megan C, Manager at Best Western Plus Vineyard Inn & Suites, responded to this review
Thank you so much for the rave review! We are humbled by your compliments. We love taking care of you and your group and it makes our day knowing you all had a great stay. We look forward to seeing you again in the near future.

"Excellent Stay"

William K, Erie, United States 13/05/2018

We enjoyed our stay at this hotel more than any other hotel due to the friendliness of the staff and the cleanliness of the room...we received an upgrade for our room due to the unavailability of our room when we arrived at the hotel...our pet was welcomed which was very important to us...we would highly recommend this hotel to anyone.

Megan C, Manager at Best Western Plus Vineyard Inn & Suites, responded to this review
Thank you for the wonderful comments about our hotel. We are so pleased you enjoyed your stay. We love being able to accommodate our guests and their four-legged family while they travel. Please come back and visit us soon!

"Great Place !"

greggypops, Lansdowne, Pennsylvania 08/05/2018

This Hotel rivals 5 star resorts in both comfort and service. Just a fabulous place to stay. You won't find finer accommodations anywhere near here, especially for the price. Brand new comfortable beds, thirsty towels, crisp linens, comfy pillows, its all here. Breakfast is great too, with fresh fruits, eggs, sausage or bacon, and waffles that you pour and bake yourself!

Megan C, Manager at Best Western Plus Vineyard Inn & Suites, responded to this review
Thank you for the wonderful comments about our hotel and our team. We are so pleased you all had a comfortable and filling stay during your visit to the Finger Lakes. We look forward to having you stay with us again in the future!

"Pleasantly surprised!!!"

User 08/05/2018

We stayed at Best Western Plus Vineyard Inn & Suites in Penn Yan, NY and I HIGHLY recommend staying here if you are planning to visit Finger Lakes. Not only is the hotel clean & offer everything you need, but the staff is friendly & helpful. The hotel is close to many wineries & the Lakes and we loved the fitness room & pool! This will be our new

Megan C, Manager at Best Western Plus Vineyard Inn & Suites, responded to this review
Thank you for your recent stay and for the kind words you wrote about our property. We're thrilled you found time to enjoy the amenities of our hotel. With the expansive selection of wineries in our region, we hope you'll stay with us again soon to explore more of the Finger Lakes!

"Warm, Friendly Comfortable Place to Stay"

susan s, New City, New York 08/05/2018

freshly made every afternoon until gone. My husband and I took a vacation to upstate NY. For some reason he decided we should stay in Penn Yan. I am so glad we did. We haven't been away from home in a number of year, this was just a place to be. Not much to see in town but the hotel was great- pool, fitness center, fresh cooked breakfast, freshly baked cookies every afternoon until they are all gone, assistance in getting my act together, cooperative housekeeping staff,, I couldn't find a single thing wrong.

"Cleanest and most inviting we've ever stayed in!"

User 29/04/2018

My husband and I were traveling with our son and dog. When we pulled up to the hotel we were pleasantly surprised the building is in pristine condition. Beautiful inside and out. Rooms immaculate, pool and hot tub clean and inviting! Staff was courteous and extremely helpful suggesting things for my son and I to do while my husband was with the dog testing. Breakfast was lovely mixture of hot cold items, including a Belgian waffle making station. Christian the manager went above and beyond to accommodate us! I would recommend this place 100% if you're in the area!!

"Beautiful Hotel"

maryjanekeller58, Manchester, New Hampshire 24/04/2018

Excellent Hotel and Location. Room was quite lovely and clean (better then just clean) Breakfast was better then expected as food was hot and displayed nicely. Staff was caring and helpful. Truly a hotel worth spending the night at. Cost effective and in a quiet area.

"Fantastic stay and DOG FRIENDLY!!!!!"

rxmommy67, Lancaster County, Pennsylvania 23/04/2018

Very new hotel in Penn Yan New York. Extremely friendly and helpful staff. Pet friendly was a +++! Making the reservation with Logan was seamless. Courtney answered all my questions beforehand. Christian was very welcoming and friendly upon arrival. He even gave us a doggie goodie bag. Room was spotless. Bed was super comfortable. Wi-Fi was very fast. Pool area extremely clean. Jacuzzi large and hot. Breakfast good selection and constantly being replenished. Wineries wear a short distance away. Would recommend this hotel in a heartbeat.

"Great Hotel"

User 23/04/2018

We have never stayed at Best Westerns as they were perceived to be not our style. Boy did this one surpass our expectations. Christian was extremely helpful in providing details about local Wineries. The complimentary breakfast was perfect as well. The hotel was immaculate and very much updated. We will stay here again.

"Very Pleased"

lkk72, Tioga County, New York 22/04/2018

Friendly staff, very clean and affordable. Our boys enjoyed the pool. The breakfast included with our stay offered a variety of hot and cold foods that were fresh. I would definitely consider staying here in the future.

"Absolutely nothing bad to say."

polygon145, Syracuse, New York 12/04/2018

I have stayed at the Vineyard Inn and Suites three different times now. I am consistently impressed at...well, everything. The staff are very friendly. The rooms are really nice, with comfortable beds and affordable pricing. We stayed twice during "off-season" and once in the peak season, and we got great rates every time. In fact, one time we got a discount for I don't even remember what. Recently I booked a block of rooms there for a private event, and I contacted the manager via email and phone and he was so incredibly kind and helpful. I told him I had one couple who were really really tight on money and could only spend $X and he got them a room for that rate. The breakfast is also the best i've ever had in a hotel (i've stayed in hotels more times than I can tell you, all over the country). As my title suggests, I have nothing bad to say. Book your room now; you won't regret it.

Megan C, Manager at Best Western Plus Vineyard Inn & Suites, responded to this review
Thank you for your loyalty and for taking the time to write a glowing review about our hotel. We are delighted to receive such wonderful compliments from a returning guest like yourself. Our staff is dedicated to making sure every guest has a wonderful experience during their stay with us and are truly appreciative when our efforts are recognized. We look forward to your next visit.

"Great affordable high quality hotel"

User 09/04/2018

I've had the opportunity to stay in one of the best if not the best affordable hotel experience in all of the Finger Lakes. After researching for a weekend stay in the finger lakes region, I discovered this Best Western was very highly rated. I couldn't agree more with all of the other positive reveiws. Room was clean. Staff was very friendly and informative. Even the complimentary breakfast was good. My only regret was that we did not bring our swimwear for the pool and hot tub. We will return here in the future.

Megan C, Manager at Best Western Plus Vineyard Inn & Suites, responded to this review
Thank you for staying with us and for sharing your experience! We are so happy that you enjoyed your time spent at our property. We look forward to your next visit to the Finger Lakes, the pool is waiting for you!

"Wonderful Customer Service."

Reba2010, Williamsport, Pennsylvania 09/04/2018

My husband and I were scheduled to stay at the Best Western the Saturday/Sunday of Easter weekend. I became very ill with the flu and was unable to go. A few days later I received a Get Well Card in the mail from the staff at the Best Western. In all my years of travel for work and pleasure I have never received a note when I cancelled a reservation! I will definitely be staying at this hotel the next time I visit Penn Yan!

Megan C, Manager at Best Western Plus Vineyard Inn & Suites, responded to this review
Thank you choosing Best Western Plus Vineyard Inn and Suites for your stay. We are sorry that you missed us but are so glad that you received the card and that you are feeling better! We look forward to your next trip to Penn Yan.

"Penn Yan Trip"

twinlakes4, Enon Valley, Pennsylvania 05/04/2018

Excellent stay, Clean, comfortable,great breakfast options, not overcrowded rooms, microwave and frig. all the comforts of home. Beds were comfortable, staff was great. Will be returning to Penn Yan in future and will definitely stay at BW. Very pleasant experience.

Megan C, Manager at Best Western Plus Vineyard Inn & Suites, responded to this review
Thank you for choosing to stay with us during your recent trip to Penn Yan. We are so pleased to hear that you enjoyed our hotel and its amenities. We hope to see you again soon!

"Great Family Friendly Place to stay"

User 05/04/2018

Thank you again! My wife and I and our two children really enjoyed our stay here. It is run very well and the location is perfect for exploring the finger lakes region. Many of the stores and restaurants are within walking distance to the hotel.

Megan C, Manager at Best Western Plus Vineyard Inn & Suites, responded to this review
Thank you for bringing your family to our hotel and for sharing your experience on TripAdvisor. We are happy to learn that you enjoyed your stay and the Finger Lakes region as a whole. We look forward to welcoming you back again soon so you and your family can explore the Finger Lakes some more!

"Great hotel for an amazing price"

bbarocho, Harrisburg, Pennsylvania 03/04/2018

We stayed for two nights and had an amazing stay. The hotel is beautiful, clean and offers all the amenities you need during a trip. The staff was super friendly and the location was perfect. I felt like I was home.

"They have mastered the continental breakfast!"

Steve W, Kingston, Canada 01/04/2018

Congratulations to management - they have hired and/or trained an entire staff to be professional, yet friendly - attentive but not intrusive, knowledgeable but not boastful. Obviously we were impressed by the staff, and breakfast, but probably would not have visited without the discount offer from Best Western Rewards. (no I don't work for them, just feeling fortunate to have stumbled on to the place)

"Great Off Season Stay"

endoway1, Dubuque, Iowa 13/03/2018

Excellent value for the price of a weekday stay during the off-season. Highly recommend to anyone traveling the FLX. Facilities, especially the pool and hot tub, were well kept. Breakfast had good variety. Certainly merits an excellent rating.

"Highly recommended"

Greg C, Olean, New York 10/03/2018

I spend a lot of time in hotels for my job and to me it's important to have some place that is clean comfortable and very workable. This place is it and should receive five stars and staff the same rating.

"Great location"

lynnk663, United States 03/03/2018

We stayed here for one night so that the Grandkids could swim over Feb. break. The rooms were clean and spacious, the pool was warm and the hot tub was warm and sudsy. The boys had a lot of fun using both the pool and hot tub. The breakfast was very good as well.

"Excellent caring staff"

734kimberlyb, Weare, New Hampshire 29/01/2018

Very clean, nice pool and exercise area. Caring staff. Comfortable and spacious rooms. Rated a four because we are treat d to guest noise every visit. This visit it was kids running up and Dow the halls later at night unsupervised.

Megan C, Manager at Best Western Plus Vineyard Inn & Suites, responded to this review
Thank you for staying with us on your recent visit to the Finger Lakes Region in Western New York. We appreciate you pointing out our caring staff. They truly strive to make each visit wonderful. Thank you again for your kind words, we hope to see you again soon!

"Cant beat it"

garyqb17, Buffalo, New York 24/01/2018

Understand this isn't in the biggest tourist trap/destination but for an overnight "getaway"or if you are exploring the finger lakes (Keuka Lake) this is the place to stay.Staff is very friendly and helpful. Our room was very clean, spacious and comfortable. Hotel overall is very clean and well maintained. Pool and hot tub are more than adequate. Would definitely stay when back i the area.

Megan C, Manager at Best Western Plus Vineyard Inn & Suites, responded to this review
Thank you for the lovely comments about your stay. We are so pleased you enjoyed your Finger Lakes getaway and we look forward to seeing back again soon.


User 02/01/2018

Very clean hotel and room. The staff was very helpful and attentive, especially since we were having an issue with our room key sensor. Breakfast was more than expected for a continental and the desk clerk kept on top of making sure it was fully stocked. The coffee was great! Will stay again!

Megan C, Manager at Best Western Plus Vineyard Inn & Suites, responded to this review
We sincerely appreciate your excellent review of our hotel. We work very hard to keep our selection for breakfast fresh and inviting each morning. We look forward to seeing you on your return to the Finger Lakes area soon.

"Nice Stay"

User 30/12/2017

Nice clean hotel with newish furniture and great helpful staff. Pool and hot tub were nice and clean. Morning breakfast was top notch for comp breakfast in a hotel. From this hotel you are 10 min walk from Penn Yan town center where the restaurants/bars/stores are. Nice small town with enough selections to not make you want to drive to get to a restaurant. Walk from hotel is nice since you just have to crossthe street and then you walk along a rail trail next to a small river and cross a bridge to get to town without walking on side of road with cars. Location is decent in terms of Finger lakes for bike riding on above mentioned trail over to larger lake. For us being hikers and not wine drinkers we quickly became bored after a few days and left early, though not due to quality/service of hotel and staff.

Megan C, Manager at Best Western Plus Vineyard Inn & Suites, responded to this review
Thank you for choosing Best Western Plus Vineyard Inn and Suites for your recent stay in the Finger Lakes area. We truly appreciate your kind words about our hotel and staff. We look forward to hosting you again soon.

"Home or something like it"

Johannes F, Richmond Va, United States 30/12/2017

We travel to the Penn Yan NY area one or two times a year to visit family. We have always stayed at the Best Western Vineyard and have always found it to be well kept and very clean. Lately we have stayed in the king suites and have enjoyed these rooms very much. Roomy is an understatement as they are at least half again as large as a large single room often having fireplaces and large screen tvs as well as a sofabed and other furnishings not found in the usual hotel room. We also enjoy the other amenities such as free hot breakfast consisting of eggs, sausage, home fries, and waffles freshly made. The other items are fruit, bagels, cereals and a variety of juices. We also enjoy the USA Today and local papers made available. The people at this BW are top notch as well. We have always arrived to a cheerful welcome and excellent front desk service and a quick check out when departing. The housekeepers were always quick to replace towels or amenities if we ran out and did so cheerfully. Truth be told we've never seen the manager because things have always gone so smoothly. We highly recommend this property when people are in the area of the finger lakes or Penn Yann in particular.

Megan C, Manager at Best Western Plus Vineyard Inn & Suites, responded to this review
Thank you for staying with us and for taking to time to share your recent experience. Your compliments are much appreciated. We work hard to make sure our guests have a warm and inviting room for their stay with us. We look forward to hosting you again soon.

"A great stay in a quaint village"

bettyw163, Elkhorn, United States 14/12/2017

Loved my stay in this quiet little village with good shopping and hotel was such a relaxing and beautiful place. Loved the breakfast and used the hot tub. My grandson used the pool a couple times and water was perfect.

"Extremely Positive!"

RChristm, Rome 05/12/2017

From start to finish we are happy customers! My husband is disabled and their facility met all of our needs! When I requested more detailed information the manager, Megan Cocola even sent me photos to show in detail the bathroom and how it is designed specifically to meet the needs of a disabled person. I loved the little extras that even included a small sewing kit! The breakfast area was tidy and refilled as needed. They even provided fresh afternoon cookies/danish. My husband was able to use his little scooter with ample space to navigate. The staff was friendly and professional. Any time we visit Penn Yan we will look forward to Room 118 and the amazing staff there to greet and take care of us. Thank you!

"Great place to stay"

wendygurl, pa 27/11/2017

We were here one night while in town for a wedding at a winery. Clean, quick check in. Rooms were perfect for our needs with a small fridge and microwave. Very generous breakfast complementary. would definitely stay again if we were in the area.

"My Stay"

A9332MJmaryd, Freehold 20/11/2017

The Best Western in Penn Yann was a great place to stay, the staff was exceptionally friendly and helpful . Very clean and centrally located to the wineries. They recommended great places to eat and see, I would highly recommend staying at this Best Western.

"Deck the Hall hotel"

MrsG102013, Alden 19/11/2017

Great location to wineries. Rooms are nice size, hotel pool and hot tub are great. Breakfast was very nice spread. Room had fridge, microwave and coffee maker. Hotel has great suggestions for local delivery meals.

Megan C, Manager at Best Western Plus Vineyard Inn & Suites, responded to this review
We appreciate your amazing review of our establishment and kind words about our amenities. Hopefully, on your next visit you'll be able to take advantage of our 24 hour fitness center with a large screen television. Thank you for taking the time to write a review and we hope to host you again soon!

"Great place to stay when visiting the Finger Lakes"

bentleal, Hamilton, Canada 15/11/2017

This hotel is well situated for touring the Finger Lakes. It is close many lakes, wineries, craft brewers and other attractions. The hotel is comfortable and the staff are friendly and helpful. As an added bonus, they serve warm cookies in the lobby each afternoon. It is a short walk to the downtown of Penn Yan and there are several reasonable restaurants to choose.

Megan C, Manager at Best Western Plus Vineyard Inn & Suites, responded to this review
Thank you for staying with us on your recent visit to the Finger Lakes Region in Western New York. We appreciate you pointing out our freshly baked cookies that provide an excellent aroma to the lobby and a perfect snack for the body each day. We are a hop, skip, and a jump to downtown Penn Yan with several restaurants and shops for your choosing. Thank you again for your kind words, we hope to see you again soon!

"Coming home!!"

Richard S, York, United States 11/11/2017

We have stayed at this Best Western multiple times, while visiting the Finger Lakes, & each time its like "coming home" to us!! We love EVERY aspect of this hotel, & always look forward to returning. Ladies - they have Bath & Body amenities in the bathrooms - LOVE IT!! And the complimentary breakfast beats any other hotel we've stayed at.

Megan C, Manager at Best Western Plus Vineyard Inn & Suites, responded to this review
Wow, what a review. Your kind words are a great reward for our staff here at the Best Western PLUS Vineyard Inn and Suites. We strive every day to provide excellent accommodations and refreshments to our guests. Please take advantage of our indoor pool and Jacuzzi on your next trip to the Finger Lakes Region

"Pleasant stay"

NJgirlonthego, NJ 09/11/2017

My husband and I stayed for 2 night during the week. We asked for a quiet room on the top floor and that is what we got. Very pleasant, clean, quiet room. We got a very good deal from their website. It walkable to the town, but not on the lake.

Megan C, Owner at Best Western Plus Vineyard Inn & Suites, responded to this review
Thank you for the lovely comments about your stay. We are so pleased you enjoyed your stay and we look forward to seeing back again soon.

"Excellent value for the money"

igorpO8616TT, Elkridge, United States 07/11/2017

My wife and I travel to upstate NY every year at about the same time - beginning of November, to hike some trails, do wine tasting, and stock up on wine till next year. This hotel is an excellent value for the money. The hotel is in the heart of the Finger Lakes wine country - a very convenient location. Easily accessible. Large comfortable rooms. Good breakfast. Friendly staff. Will definitely come next year.

Megan C, Manager at Best Western Plus Vineyard Inn & Suites, responded to this review
Thank you for taking time to share about your recent visit to the Finger Lakes. We appreciate your kind words and for highlighting our central location to a variety of fall activities. We look forward to hosting you again next year to further explore the region.

"Would stay here again"

Peggy H, Delavan, Wisconsin 06/11/2017

Hotel location very convenient. Restaurants, wineries, shopping, and Finger Lakes nearby. Staff very helpful. Breakfast provided enough options to provide a good start to the day. Appreciated the well appointed room.

"Wine Tasting with Friends"

User 06/11/2017

My husband & myself, along with 3 other couples stayed one night while touring wineries in the area. The hotel was conveniently located with many wineries within a few miles. Found a great place for dinner nearby & enjoyed breakfast in the AM at our hotel. Our room was immaculate & we had one of the most comfy beds I've ever slept in!

"very nice hotel"

Elaine M, Denver 06/11/2017

A clean, appealing room. Beds were very comfortable. Was pleasantly surprised that the continental breakfast included eggs, potatoes and sausage.The scenery nearby was beautiful.Hope to return to the area soon.


Andrew S, Hornell, NY, United States 02/11/2017

Nice clean place to stay. Employees are friendly and helpful. Room were very clean and ready. Pool and sauna were nice and relaxing. Morning breakfast had a very good selection and was hot. Our overall recommendation is that we would stay here again.

"Nice, clean, convenient"

User 28/10/2017

Very nice hotel. We were a group of 11 visiting for a long weekend to go wine tasting in the area. Greeted upon arrival bu a very friendly gentleman, was proved a goodie bag that had some snacks and water bottles for us. King room was very nice with sitting area. Morning breakfast provided was adequate.Would visit again when in the area.

"Nice rooms and location"

HabuSR71, Carlisle, Pennsylvania 20/10/2017

Nice big room on second floor room 221. However no shelves in shower to hold personal shampoo etc. Had to lay them on floor of shower. Opening door with keycard did not work first time every time. Breakfast was not very good except for the bread, yogurt, cereal. Eggs, sausage, potatoes were not very hot. Wi-Fi kept cutting out and probably since we were on end of second floor far away from front desk and router location. Sitting in lobby seemed to work better for wi-fi. Service people were nice and parking was okay.

"Great Value in the Finger Lakes"

Jmatthew G, Arlington, United States 18/10/2017

The Best Western in PenYann, NY is great place to stay as it is's central location is near the many attractions in the area. Hotel staff is always friendly and professional and breakfast is included. Wineries, antique shops and local crafts and specialities are at your finger tip as well as beautiful Keuka Lake (my favorite of the the Finger Lakes).

"Cozy, Clean, Comfortable"

Joyce C, Shelton, Connecticut 17/10/2017

My go to hotel; has been for several years; terrific staff helpful and courteous. Delicious breakfast; very accommodating, Front desk staff and housekeepers are very welcoming and you'll feel right at home quickly. Whatever the request, they helped out in diverse ways. EX: I need a store to purchase X, great restaurant recommendations, need to check out later, need a corkscrew for just purchased wine etc. Love the personnel, the atmosphere and the whole experience..

"Recent stay"

susanpS7402YV, Sandwich, United Kingdom 16/10/2017

Over sized room, with gas fireplace. Nice touch. In the area for a family wedding. Conveniently located to lakes and vineyards. Staff professional and friendly. Road traffic noise noticeable. Would stay at this property again

"highly recommend"

lizslay, Columbus, Ohio 16/10/2017

This hotel has a welcoming lobby with an attractive sitting area with a fireplace. The breakfast area is large and comfortable. The room and the beds were comfortable. The staff were friendly and helpful. This is a good location.

"Great find!"

M M, New York City, New York 14/10/2017

I stayed last weekend and was quite surprised by how nice the hotel was. Clean, quiet and easy access to food and some shops. The breakfast buffet was included and had a nice selection. The first morning we got slim pickings as a family literally took 3 plates full each and left next to nothing. It was replenished of course but still unreal. We decorated the room for my friends birthday and the housekeeper left a sweet birthday note. We loved the fire pit and enjoyed a quiet night with some wine. I would def stay here again.

"Comfortable stay in Finger Lakes wine country"

304laurieannc, Ottawa, Canada 11/10/2017

My husband and I enjoyed a two night break in a lovely hotel. I stayed there 4 years ago with my mother and we were impressed. This time the staff were different (friendly although not as amazing as last time), and the room was a bit noisy with the furnace fan going in the next room. Other than that, we enjoyed our stay - especially the coffee and the hot tub.

"Would Stay Again"

A4232FAkarend, Moon Township, United States 11/10/2017

We truly enjoyed our stay at this Best Western Hotel. It was very clean, convenient, provided what we needed and the staff was friendly and professional. We have no doubt that we would stay there again.

"Good Stay at This Hotel!"

BFalls-JT, Beaver Falls, Pennsylvania 08/10/2017

My wife and I recently visited the Finger Lakes area and stayed for several days at this hotel. Our plan was to explore the area around Keuka Lake and the Southwest portion of Seneca Lake. This hotel was located in a place that gave us good access to these areas. Our room was clean and comfortable, although we did have some problems with the card-key (this was brought to the attention of the front desk and manager). The parking was free, and the hotel was also close to a few restaurants and a supermarket. The front desk was friendly and helpful. The free breakfast was the typical fare for a Best Western with both hot and cold items. We would like to give a shout out to the lady who serviced the breakfast area (believe it was Lori) who was very friendly, engaging, and helpful, not just for us, but for several other guests as well. She was a good representative for the company!

"Finger Lakes Wine tours"

Sonya S, Newark, New Jersey 08/10/2017

My boyfriend and I had a great stay at the Penn Yann Best Western. Their wine package was enough to keep us busy for the night we stayed. The staff was friendly. The accommodations clean, quiet and comfortable.

"very nice hotel"

User 07/10/2017

beautiful hotel but bed was extremely hard the ice machine an vending machines we next to our room which kept my husband awake .. orther then that the room was great an clean the breakfast was amazing also .i recommend a pillow top or an new bed

"Unexpected Pleasure"

John427, Bethlehem, Pennsylvania 05/10/2017

Being a Harley Davidson owner, I try to stay at Best Westerns while traveling on my bike. On a trip to Niagara Falls, I stayed at this lovely hotel in Penn Yan, NY. The building and the rooms were decidedly better than any other Best Western that I have stayed in for some time. The staff was prompt and most helpful in pointing me towards a great place for dinner. When in the area, the place to stay.

"Enjoyable Getaway"

User 02/10/2017

Hotel is absolutely beautiful! Very friendly and accommodating staff. Breakfast was very enjoyable with a vast amount of selections. A special perk was the hot tub that me and my husband enjoyed after a day of touring the wineries. Hotel is very close to Seneca Lake (5 miles across route 54). We'll definitely return!!!!

"Great hotel in the Finger Lakes region"

sophie14127, Buffalo, New York 30/09/2017

Very nice rooms, great breakfast. Pool and hot tub very clean. Great customer service. Close to wineries in the Finger Lakes region. We have been going there for 10 years and always satisfied. Thank you

"our stay"

James D, Penn Yan, United States 27/09/2017

it was wonderful. we love the area and it is like going home to me. we try to go at least 2 times a year to penn yan ny. wonderful hotel and wonderful people who work there. we would recommend it to everyone. if you have the opportunity to stay in penn yan ny please do so. the area is so relaxing and the hotel is relaxing also.

"Great Location"

mimimj, Central PA 25/09/2017

We wanted to tour Keuka Lake and some of the wineries and breweries. This was a great place to stay. Nice pool and hot tub, great breakfast, very nice room and only a short walk from down town restaurants. Would stay here again when in the area!

"Great place!!!!"

445crystaly, Watsontown, United States 24/09/2017

Very friendly staff, very clean, great breakfast....Great location....Walking distant to restaurants and to the town and shops...Easy to get to Wineries and Breweries....Staff also gives suggestions to favorite Restaurants and anything else you may want to know..We enjoyed our stay even if it was just for nights..I would definitely stay here again.

"pleasant stay"

N9733ULelizabethm, Niagara Falls, Canada 23/09/2017

A very central location for visiting the Finger Lakes region. We were two nights. The accommodation is comfortable and clean, the pool is warm and the hot tub is hot .. nice after a day of hiking. The breakfast was more than enough and enjoyable to start the day.

"Quiet, Clean, Friendly"

ejplum, Clarks Summit, Pennsylvania 18/09/2017

My husband and I stayed at The Best Western in Penn Yan so that we could be near Keuka Lake. The hotel was clean; the staff was friendly and helpful. Our room was on the third floor and we thought it was very quiet. It was located in a convenient spot. It was easy to walk into town so we took a stroll to a restaurant instead of driving. The breakfast buffet was very nice and was included in the price of the room. Both my husband and I thought they had a good variety of food - hot and cold cereals, eggs, sausage, bacon, waffles, muffins etc. The coffee and juice machines were available 24 hours. We'd stay there again if in the area.

"More than expected!"

mrcasci0, Bend, Oregon 17/09/2017

The Hotel was very nice. I have stayed in Best Westerns before and this beat all expectations. The hotel was very well maintained and the amenities were fantastic. The breakfast, which is included, was very good. I was there for a week and never had the same thing. Best of all is the coffee. The staff and service shined above everything else at this wonderful hotel. From how they helped with my luggage that was lost by the airline to the most friendly and accommodating service everyday during my week stay. I could not recommend a hotel higher!

"Good choice"

kathleensF7200MV, Philadelphia, Pennsylvania 08/09/2017

Very nice hotel. Rooms were clean and nicely decorated. Staff was friendly and helpful. Decent gym, pool and spa. The free breakfast is standard but coffee is good. Well situated for wine tasting. My only complaint is that the free wifi is weak and drops frequently. Not a huge issue for vacation but could be an issue for business travelers.

Megan D, Manager at Best Western Plus Vineyard Inn & Suites, responded to this review
Dear Kathleen, Thank you so much for your comments regarding your recent stay with us at the Best Western Plus Vineyard Inn and Suites. We appreciate you recognizing our team's efforts of maintaining a clean and organized environment. Thank you for highlighting the Wi-Fi issue as we are always looking for ways to improve our guest's experience. We look for to seeing you on your next trip to the Finger Lakes to explore more award-winning wineries.

"A Great Stay"

Vickie D, Denver, Indiana 07/09/2017

We spent two nights at this hotel and had a great stay. We had a king bed, so the room was spacious. Our second night we got pizza from Pizza Hut across the street, and brought it back to the room to eat. The hotel is quaint in its appearance. It is clean and has friendly staff. They do have a fire pit and chairs around it if a guest were so inclined to use it.

Megan D, Manager at Best Western Plus Vineyard Inn & Suites, responded to this review
Dear Vicki We are pleased to hear you had such a great vacation at the Best Western Plus Vineyard Inn and Suites. We are conveniently located to several dine in, carry out and/ or delivery restaurants, which is a great feature of our hotel. Thank you for the compliment on the fire pit as well, great way to wind down. We look forward to seeing you on your next trip to the Finger Lakes.

"Perfect Place!"

Sandra M, United States 05/09/2017

I have stayed at the Best Western Plus Vineyard Inn & Suites in Penn Yan, NY many times. It's clean, has friendly & knowledgeable staff, and it's pet friendly. I also feel very safe there. I just can't thank them enough.

Megan D, Manager at Best Western Plus Vineyard Inn & Suites, responded to this review
Dear Sandra, First and foremost, thank you for being a return guest of Best Western Plus Vineyard Inn & Suites. The safety of our guests is our top priority and we are happy to hear we are meeting and exceeding your expectations. We look forward to hosting you on your next trip to the Finger Lakes.

"Best Western"

User 05/09/2017

This hotel was very clean and the staff was courteous and helpful. We had time to spend in the evening so my daughter and I played some of the games the hotel provides. I used the pool and the hot tub and both were clean and well kept. I enjoyed both.

"Great place to stay"

User 05/09/2017

Friendly and courteous staff. Very helpful. Answered questions and went over map of the area and how to get restaurants and points of attractions. Very clean Great indoor pool & Fitness center Great location for wineries and walking distance to restaurants. Uncomfortable mattress, but overall a great weekend stay.

"Business Stay"

Cyberrn43, Cicero, New York 04/09/2017

I have always been happy with this hotel and staff. Very relaxing. Near Fingerlakes wine trails. I enjoy staying here every time I am in this area for business. Staff is very helpful. Beautiful suites!

"A great Finger Lakes Hotel Option"

MrsProfessor, Brewster, New York 29/08/2017

My husband, daughter, and I recently returned from a visit to the Finger Lakes. We decided to stay in Penn Yan because it was conveniently located to other places we wanted to visit, and had its own interesting attractions. The hotel is in excellent condition. I don't know if it's new or just very well maintained. Our room was very clean and comfortable. Our housekeeper left an additional rubber duck with a note for our child, which was an unexpected lovely touch. The pool/hot tub area was clean & attractive. We enjoyed the included breakfast each day. The food was great and there was a huge selection. My only issue was the selection of mainly high-top two-seater tables, which posed a challenge for families, especially those with younger children. There were only two standard tables, each with three chairs. Otherwise, we thought this was great hotel and we would definitely recommend it and stay again.

"Finger Lakes preferred location. Have stayed here 3 times, highly recommend."

User 28/08/2017

Super clean, the friendliest staff in the area. Quiet and new rooms. We stayed overnight after a motorcycle trip to the Curtiss Museum and the Switzerland Inn. A perfect spot and I recommend them highly. Be sure to visit Hammondsport while in the area.

"Well run property"

Diane K, Chicago, Illinois 26/08/2017

We were very pleased with the quality of this hotel. Rooms were clean and comfortable. The staff was friendly. The pool area was clean and they kept the water at a nice warm temperature - plus there was a hot tub. The breakfast was good and continually replenished.

"Amazing experience"

dorrar183, Manchester, United States 26/08/2017

We loved our stay at The Best Western Plus Vineyard Inn & Suites in Penn Yan, NY. It was an amazing experience from checking in to leaving. The employees were extremely welcoming, helped us with finding a great place to eat, and were always ready to provide us with complimentary items that we did not bring with us. We highly recommend this place!

"great stay"

Yvette F, milton, United States 26/08/2017

Best Western was centrally located in the heart of Penn Yan. We were here for just a couple of days to see our daughter off to college and it was the ideal place to stay just minutes away from keuka. The hot breakfast buffet is great, well attended to by staff. The warm cookies every afternoon were a hit as well

"Warm cookies!"

Marcie W, New Haven, Indiana 24/08/2017

This hotel was very nice and welcoming. The room was spacious, and included a couple of complimentary bottles of water. The big bonus, from my husband and my perspective, was the fresh baked cookies that were still warm when we checked in. As we've come to expect at Best Westerns, the breakfast was nice, with scrambled eggs and some kind of meat on the buffet every morning. This Best Western has the more modern style with an elevator and room doors on the interior of the building. I view this setup as far superior to the old motel style with room doors on the outside of the building. For Best Western rewards club members, they even pass out little goody bags at check-in, yet another plus. All in all, this was an excellent place to stay for the money.

"Refreshing, clean, affordable"

jameswG2946FV, United States 23/08/2017

A good scenic hotel location, it has clean rooms, very comfortable king beds, a good variety and assortment of morning breakfast foods and drinks, hot coffee, helpful friendly staff, at an affordable price.

"Very Satisfied"

User 23/08/2017

Always stay at the Penn Yan Best Western Plus when we come to the Finger Lakes. Friendly and super accommodating staff. Home-made cookies in the lobby in the evening are a great touch. This is home base for our Finger Lakes wine tasting trips, 6 and counting.

"Great stay in the Finger Lakes Region!"

thomaskZ4443VC, Doylestown, Pennsylvania 22/08/2017

Great stay in the Finger Lakes Region of New York!!! Had a great time in August exploring the region. Checking out the wineries. Enjoying the state parks and the lakes. Loved Watkins Glen. Such a quaint small town!

"Beautiful hotel"

ljfrank529, Altoona, Pennsylvania 21/08/2017

A beautiful hotel right in the middle of wine country! We really enjoyed the ease & simplicity of checking in. The breakfast was fantastic, too! The spacious rooms looked brand new & the free WiFi was faster than mine at home (always a bonus). Thank you for adding to a fantastic getaway with my husband.

"Great Price and Great Stay"

Mariellen12010, Schenectady, New York 17/08/2017

This hotel is central to the beautiful Finger Lakes region in NY. The wineries are all around as are great restaurants and a peaceful and serene setting. The folks at the front desk were most helpful and accommodating. Especially appreciated was the daily tray of gluten free options they presented me at breakfast. Talk about great service! Will definitely stay here next trip.

"Spacious and clean room at reasonable price "

Nanyan C, Toronto, Canada 16/08/2017

I visited finger lake in June and stayed in this inn for 2 nights with friend. The room is very clean and spacious with even two queen beds. Lot of room for luggage. The location is nice. We had great time there.

"Great wine area hotel"

935Kathy, Napanoch, NY 15/08/2017

Stayed 2 nights with 2 other couples and did 12 winery tastings in 2 days. Great coffee. Breakfast was good. Pool spa clean n hotel was in great shape. We sat outside around water rock fountain n opened wine before dinner. Very pleasant. Good place for dogs saw a lot of them and all well behaved but we did not have ours with us this trip. Will definitely return.

"Beautiful hotel in a beautiful area"

Q2714PYjimb, WINDSOR, Canada 13/08/2017

Took my wife on a working vacation and decided on Penn Yan on Lake Kueka. We had stayed on the other lakes before and really enjoyed the area. The Vineyard Inn and Suites is a beautiful hotel and the staff are great. My wife needs some assistance getting around and they made sure she was spoiled during our stay. They were very helpful in helping to select must see wineries and restaurants.

"3 Words - Clean, Coffee, Sheets"

User 12/08/2017

Great hotel. Room was sparkling clean and the sheets were not only spotless, but very soft and comfy! Bed was too firm for me, but I like a mattress soft as a cloud. The continental breakfast had the best coffee I've had in years.

"Cozy and clean"

Richard K, Montville, United States 09/08/2017

Good location to famous wineries. This hotel is very cozy and clean. Breakfast was delicious.Employees are very kind and welcoming. Only thing feel sticky shall be space availability ...pool is small and parking lot is small too.

"Friendly staff, good value"

Jeffrey D, Saint Louis 07/08/2017

The hotel is located within easy walking distance of downtown Penn Yann. It's also a short walk to the Outlook Trail, which is a pleasant 2 mile trail alongside a picturesque creek. The hotel staff was very friendly and the rooms were a good value for the price.

"Meets or exceeds all expectations"

Craig D, Missouri 06/08/2017

We rented 6 rooms for a family vacation including some suites. Everyone was happy with the accommodations - no complaints except some people thought the inside pool room was too hot and stuffy and pool was too small. More details: the desk staff were all friendly and helpful and professional in appearance with nice uniforms. Check-in was easy and we got some goody bags with bottled water and snacks for being rewards members. The lobby had a sofa and 3 places to sit so 6-7 people could sit and chat. There weren't many breakfast tables and some people either ate on the furniture or went outside where there are two seating areas. Rooms were very clean (and there are picky people in our family!) and had everything you can think of including fridge, micro, flat-screen TV, desk, coffee maker, and even free bottled water. The bathroom had more toiletries than I've seen in other Best Westerns (and I've been in quite a few) such as mouthwash, makeup remover, and sewing kit. Towels varied from fluffy to thin but there were plenty so you can use two. I thought the mattress was too firm but I say that about most hotels. There were 4 layers of linens on the bed - depending on your comfort level you can crank the A/C and sleep under blankets or keep the room more temperate and use a sheet or two. Pillows were thick and firm. The fitness room was small and had a treadmill with an ERROR message, so the electronics need fixing or replacing. Several people enjoyed the hot tub with jets and others got into the pool (which was small and shallow, great for kids but not for lap swimming). This hotel sits along a busy road so sitting outside isn't like being in a country inn. However, many people took advantage of the chairs and tables around a fountain. Further over there was a fire pit area surrounded by Adirondack-type low wooden chairs. Breakfast seemed small and crowded at first with everything along a wall, but once we got to looking around we found a better-than-usual selection including brand-name yogurt (Oikos and Dannon), different types of coffee and variety of creamers and sweeteners, two different waffle irons, a hot plate with eggs, sausage, bacon, and/or home fries, cereal, oatmeal, fresh sliced strawberries and blueberries, bananas/apples/oranges, and maybe best of all individually wrapped bakery muffins and banana bread (along with bread, bagels, and English muffins). Really nothing was missing and the staff kept the area stocked and clean. Most impressive of all was the great value for the price. The Finger Lakes area attracts a lot of tourists in the summer so hotel rates tend to be high. The BW+ website had great online rates and even a discount code. You can reserve rooms, check in online, and get express checkout. Definitely join the rewards program if you decide to stay here and collect some points and other perks. Highly recommended unless you need a full-service hotel with a restaurant or luxuries such as mints on the pillows.

"Excellent hotel on Keuka Lake!"

JaneElizabeth19, Pleasant Ridge, Michigan 04/08/2017

You can't go wrong at this Best Western. Very dedicated staff and pleasant surroundings. The town of Penn Yan has some good restaurants and the lake is not far away. All you could want for a restful stay.

"Great hotel staff but uncomfortable beds."

User 31/07/2017

The staff were superb and the breakfast was amazing! On the downside, our bed was hard and creaky with a fitted sheet that didn't stay on the bed. The sofa bed had a bad odor that seeped into the room when you sat on it and the air conditioner stopped working every night at 1 am for 3 hours. We could deal with the odd clicking noise that came from a wall in our bathroom when a neighboring room used their water because it wasn't constant and it didn't wake our daughter. Overall, I'd stay there again should I ever want to visit Penn Yan because of the breakfast! Scrambled eggs and bacon, yogurt and breads. It was really more than the basic continental breakfast.


lindafI7164XI, Johnson City, New York 31/07/2017

Staff at the hotel was very nice and extremely helpful! Our room was large and CLEAN - lots of room for us and our things. Great location close to everything. Very easy to get around the area. Perfect trip, would stay again.

"Excellent stay!"

dG54598, Hartford, Connecticut 29/07/2017

Loved the hotel. So comfortable! The people that worked there were wonderful. It's in an easy location. Had everything you could possibly want. I will always go to a best western whenever I travel. It will be the first place I will look for.

"Best Western under new management???"

nancy g, Winchester, New Hampshire 28/07/2017

Came here again on vacation with sister because we have stayed here for the past 4 years and had loved it. Not quite the same. It is okay but I think under new management. When the "new manager or owner"--not sure what he was showed up and very unhappy crabby look on his face the staff appeared a little stressed. If he can't be at the front desk with a pleasant smile maybe he should stay in the back area. Our room was missing a luggage rack and the 2nd day they never removed our soiled towels or gave us new supplies, had to go ask. They said housekeeping had left but they would take care of it--which they did. Don't feel you should have to go ask for this at any price. Yes, I do understand things can be overlooked. Other than that okay I guess. Just a different feeling here now.

"An excellent place to stay in the Finger Lakes "

User 25/07/2017

This was part of a trip to a) the Finger Lakes and b) the Hudson Valley. One of our main goals was visiting the gorge at Watkins Glen. But Watkins Glen, at this time of the year is really overcrowded. We liked Penn Tab because it was centrally located --- not far from Watkins Glen, in the middle of wine country and bear a number of other things we wanted to see. The Best Western, located bear the northern shore if Keuka Lake, was perfect --- large comfortable room, easy parking, near plenty of restaurants in Penn Yan, typical Best Western buffet breakfast, excellent location. We were here for four nights. I would definitely stay here again

"Excellent Customer Service!"

User 24/07/2017

This hotel was exceptionally clean, the staff went out of their way to help and were always very courteous. My children loved the pool. I was very impressed that I was in one room with myself and my five children and never felt crowded!

"Great service"

anthonyrQ1322MC, Philadelphia, PA, United States 21/07/2017

During our stay in Penn Yan. We enjoyed the most pleasant experience with the hotel and the Front Desk staff. Courtney and Megan went out of their way to make our stay enjoyable. They made reservations for us on Lake trips, suggested place to dine, events that were being held and wine trails to explore. They were extremely helpful. The 4 of us truly enjoyed our stay.

"Unexpected delight"

User 20/07/2017

WE had planned this for a few months earlier staying only 1 night on July 13 2017 Unfortunately our dear 13 year plus Golden retriever Magic had to be sent to doggy heaven on Monday July 10 so instead of having our pet sitters we took our Shi Tzu Ringo with us at last minute As it was my 65th birthday on July 14th we stayed an additional night . The hotel went out of its way to accommodate my wife and me and we kept our king suite. It was a monsoon upon arrival and at 12 pm we were pleasantly surprised at an early check in. We had also found a doggie day care ( great place ) also in Penn Yan . The room was great right across was a exit door ( after a short hallway ) to bring our pooch out. Very quiet room good frig( no freezer ) but ice machine real close as well as fitness. We also were asked about floor preference and staying on ground worked out great. Breakfast area very crowded as there were many Mennonites staying who seem to do everything together at same time so breakfast was a bit challenging but good . Everyone was extremely professional and welcoming . We visited a number of wineries and all allowed us to bring Ringo in who became a unofficial greeter. The only minor surprise was that despite the BW in room book stating how to use the in room safes our room did not have one anywhere. Overall a short getaway that was well needed and a great place to stay.

"Excellent Hotel in Penn Yan"

Ge L, North York, Canada 19/07/2017

Best Western Plus Vineyard Inn & Suites, Penn Yan, NEW YORK is an excellent Hotel in Penn Yan. Staff are very welcome. Facilities are great. Lobby set up are very warm and friendly. We will definitely book the hotel again if we visit the finger lakes area.

"Great accomodations"

Tbears0144, Mentor, Ohio 17/07/2017

The hotel is conveniently located in the town of Penn yan. It is a great spot to visit many of the wineries in the area. The staff was knowledgeable and friendly. The breakfast was good and a real plus for traveling families.

"Best Western Penn Yan"

Judy P, Lititz, Pennsylvania 11/07/2017

Very nice hotel. All employees very friendly and helpful. Room was very clean. Breakfast was very good. If you are looking for a hotel near wine country and Watkins Glen State Park, this is the place.

"Great stay!"

80sgirl, Buffalo, New York 10/07/2017

Stayed overnight while on the Keuka Lake Wine Trail. Very convenient location, Staff was super nice, Rooms were well equipped (fridge, coffee maker) and very clean. Nice breakfast as well (which was so convenient). I'd highly recommend staying here, we'll definitely be back!

"Great Finger Lakes Hotel"

TomBombWild, Voorhees, New Jersey 09/07/2017

Stayed here for our visit to the Finger Lakes region and was very impressed with the cleanliness and up to date appearance of this hotel. Pool and jacuzzi room was maintained top notch. A++++ rating. Would return again!

"Outstanding experience!"

Pompidou299, Nuevo Vallarta 09/07/2017

This is one of our favorite hotels to stay in. We come to the Finger Lakes wine country often and this is always our first pick! They welcome dogs with a doggie bag and a truly positive attitude toward traveling with pets v. simply accepting your furry friends. I can't say enough about how accommodating this hotel is! It seems they have thought of everything and that they want you to enjoy yourself during your stay.

"Great little hotel"

dskibg, Bowling Green, Ohio 06/07/2017

I went with the reviews and booked this hotel despite its lack of scenic view in an area that has amazing scenery. We are so glad we did. The staff have been friendly and helpful. Everything is clean...and I'm picky. The breakfast had great variety of warm and cold items, including fresh fruits, juices, baked goods, waffles, eggs, potatoes. The hostess kept things well stocked and tables wiped off. It was easily the nicest free breakfast of anywhere I have stayed. We did not use the pool, but the area looked well maintained. There is also a fitness area that appeared to have a variety of equipment. The bathroom in our spacious king room had good counter space, lighting and an exhaust fan. The towels were soft and large; the shampoo, soaps, etc. were good quality. We had a roomy step-in shower with a safety bar. We both slept well. There was a safe, a microwave, and a small refrigerator in the room as well. I really can't think of anything lacking or sub-par. I wish all hotels were as nice as this one.

"Great time in The Finger Lakes"

beejulie, Fenton, Michigan 04/07/2017

Our stay at this hotel could not have been better. From the phone call to reserve the room to the pleasant folks at check in; all were great. We travel with our dog and she was even given a treat bag at check in. It was our first stay at a Best Western in years. We are sold.

"Best Western Fan"

Lita P, Cheltenham, Maryland 02/07/2017

We have stayed at Best Westerns not only in the United States but also in Italy. They are wonderful in all respects. They are well located and have great service, and very clean rooms, good breakfasts. In other words they are not only reliable but make ones vacation experience a delight.

"OK Place"

Martha D, Rochester, New York 29/06/2017

Rooms need updating. Bed was comfortable. Don't look for much in terms of "Breakfast" options. Musty smell but that may be from pool. Air conditioning not uniform in room. It was cold at the non-bed end of the room, but warm near bed.

"Mother-daughter weekend"

358connied, Cambridge, United States 24/06/2017

Great hotel for the money, comfortable and some of the best employees anywhere. We wanted to visit as many of the Seneca Lake wineries as possible without staying in a B & B. The Best Western's location in Penn Yan was perfect, with plenty of local restaurants for dinner.

"Excellent place to stay in Penn Yan"

FloridaGal3740, Florida 23/06/2017

This is an excellent choice for Penn Yan. Location is convenient to all the Finger Lakes attractions. Hotel is super clean. Large Lobby with a living room area with a tv. Nice indoor heated pool. Good fitness room with a variety of equipment such as an elliptical, stationary bike, weights, fitness balls, treadmill. Had a small fridge with towels kept in it to cool you down after a workout, plus free bottled water.Breakfast has nice selection of hot and cold foods, including juices, coffee, tea (no herbal teas or decaf teas)yogurts, bagels, mini pancakes that you make yourself, waffles that you make yourself, regular (not instant) oatmeal with a wide selection of toppings to add, freshly baked muffins from a local bakery, eggs, sausage, and more. Plenty of options. Quiet, comfortable rooms. The only negative was the Business Center which had 2 antiquated computers and a non-working printer. Very tight space. Be sure to check on the printer before you try to print anything important. They need to upgrade these old computers and make a larger area for the "Business Center."

"Good Value In Area With More Expensive Lodgings"

Jo M, Cleveland, Ohio 23/06/2017

We had a quiet room on the third floor back so enjoyed an uninterrupted sleep. The large shower was nice. Our room was equipped with frig and microwave and the beds were comfy. Don't know why there were so many pillows. Breakfast had the plus of fresh strawberries and blueberries, in addition to the usual cereals, waffles, eggs, meat, breads, etc.

"Back to the good old days"

277parly, Peterborough, Canada 22/06/2017

A great place for a get away with something for everyone, wineries, good local restaurants and beautiful countryside. Set on a pretty quite village with very friendly and social people who take pride in their town. Will return

"Extremely satisfied"

tipsytravler, Parma, Ohio 19/06/2017

Stayed two nights 6-17/6-19 at this property and couldn't have been happier. Easy access to all things finger lakes related, very clean, wonderful and helpful staff (front desk,housekeeping,breakfast attendant). Beds firm yet comfortable, nice breakfast with multiple options, great hospitality with free water and snacks upon arrival and cookies in the evening! Thanks for a great stay.

"Meets or exceeds expectations"

kirstenb358, Buffalo, United States 19/06/2017

I booked a stay for my parents as a gift so they could explore the finger lakes region. They loved it so much that we came back as a family. 4 different rooms and not a single complaint. Clean rooms, nice breakfast and friendly staff.

"A Beautiful Hotel with a decent continental breakfast"

geoffreye994, Syracuse, United States 12/06/2017

Our stay here was rather pleasant, with friendly staff and very comfortable suites. The continental breakfast was more than I expected, with 'do it your self' bagel sandwiches, waffles, cereal, juice, coffee etc. I great pick if you are looking for a decent finger lakes hotel at an affordable price.

"Surpassed expectations"

Presentasagift, Owego, New York 12/06/2017

Welcoming, friendly staff...comfortable bed...pool and jacuzzi...exercise room...chairs inside and out to relax outside your room...vast array of breakfast items...and a rubber duck atop your bath towel...what's not to like?!

"Great Experence"

vallequette, New York 09/06/2017

Evey year we visit the Windmill & The bulk food store great places to visit and the Best Western is only 7 miles down the same road. It is very convenient, The rooms were beautiful great staff and we loved the Hot tub & Pool! This was a great place to relax with lots around the area to do and great places to eat too!

"Great trip!"

S D H, Warren, Pennsylvania 07/06/2017

Wonderful customer service. Friendly staff. Great hot breakfast. Indoor pool and hot tub were very nice and relaxing. Housekeeping was very attentive daily. We weren't disappointed. Would definitely go back!

"Overwhelmingly pleased"

Jeff B, West Point, New York 07/06/2017

I've stayed in many hotels in many cities and very few receive an excellent rating. The Vineyard Inn will not be confused with the Four Seasons, as you wouldn't expect it to. But what you get is a clean, large room with a nice sized bathroom, outstanding customer service, a good (free) breakfast, excellent air conditioning, a fan in the bathroom, in a good location in downtown Penn Yan. All at a reasonable price. BTW, this hotel does offer a military rate so my "value" rating on this hotel is based on this discount. To be fair, almost every desirable hotel in the Finger Lakes, in the summertime months, is going to be overpriced due to the wine and tourist season - almost guaranteed to be twice the normal price versus when there is 3 feet of snow on the ground. But you will not be disappointed if you choose this Best Western property as they are doing all the routine things routinely well. Great experience!

"Even better than expected"

G2727NBheathers, State College, United States 06/06/2017

This is a BW Plus hotel, which makes it a step above the regular BW hotel chain in terms of appointments in the rooms/lobby area. The gentleman at check in (but always seemed to be at the front desk...morning, noon, and night) was a gracious host. He was professional, prompt, and curious throughout our 3-night stay. He made sure to offer accommodations to better our stay, such as offering to get a bagel or muffin for me past the breakfast hour since I was sleeping in each day. My husband and I were both impressed with the hotel and would stay again if in the area.

"Great Hotel"

Nicole C, Silver Spring, Maryland 06/06/2017

This hotel is truly handicap accessible. The wheel chair was able to be used through out the room as well as the bathroom. The toilet was higher for handicap accessibility. The staff was great. I asked about the local wineries as well as local food places so that we could enjoy some of those while we were there. The staff gave us maps, allowed us to see menus and recommended places that they liked, and that they have had good reviews from past guest. The hotel was clean. Breakfast was good, fresh and well stocked each morning.

"Stop on way home from New England States"

Jenny B, Selkirk 05/06/2017

After 8 days of riding through Massachusetts, Conneticut and Rhode Island we spent a couple days driving about the finger lakes on our return to Ontario. This was our second stay at this hotel. Clean and attractive with everything we expected and price friendly compared to the other sister BW hotels and several of the "Ma & Pa" private places we checked out. Breakfast was well stocked, fresh and appetizing. We especially like that there is enough seating that you can enjoy your morning without feeling that you need rush through so that the next guest can get a seat. We will be back.

"Last minute stay"

AndyandKayla, Clarks Summit, Pennsylvania 30/05/2017

This is a nice hotel with great amenities. We were able to bring our dog and she felt very at home, despite it being her first stay in a hotel. The room was very clean and quiet, the staff were polite and professional, and it was very walkable to several places in town.

"Weekend getaway"

Suzanne H, Buffalo, New York 30/05/2017

We found this property to be very clean and updated. Staff was very accommodating and professional when we arrived a little bit earlier than check-in time. Our room was very comfortable and quiet. We would stay here again.

"Great place"

jameskA7625YK, Philadelphia, New York 30/05/2017

This hotel is a very nice place to stay. Nice location lots of places to eat within walking distance from the hotel. The staff is very nice and the hotel is very clean and quiet! Provides a nice meal in the morning and the beds are comfortable.

"Awesome Stay"

994dawne, Columbus, United States 30/05/2017

Great place in the finger lakes region Christian, Courtney & Lauren were wonderful they are truly engaged in making your stay pleasant. Hotel is very clean and well maintained I would highly recommend staying here

"Wine Country Trip"

stardok, Castaic, California 29/05/2017

Stayed here over Memorial weekend so we could visit the wine country. Good location for Eukea area and not too far from Seneca lake. About an hour drive from ROC airport. The hotel is clean and quite. The staff is very helpful especially Christian. Breakfast is available every morning ( cereal, yogurt, waffle, eggs, etc) in a do it yourself buffet style. Easy walk to restaurants, shops, taverns. We had a king suite which was roomy and had a fireplace. Would stay here again if in the area.

"Very clean hotel. The breakfast was good too!"

Lindas123456, Watsontown, Pennsylvania 16/05/2017

This is the first time I stayed at this hotel. It was reasonably priced. The hotel is clean and looks new. The staff was friendly and accommodating. The breakfast was good. I would stay at this hotel in the future.

"Absolutely Perfect!"

M7685ZKbeths, Ithaca, United States 08/05/2017

Our room was beautiful and absolutely spotless. Hallways, pool, and lobby clean as a whistle. Delicious breakfast . They has waffles, eggs, bacon, potatoes, yogurt, pastries, toast, oatmeal, cereal, coffee and juice. I may have forgotten something there was so much to choose from. Walls are good and thick. Didn't hear the neighbors at all. Very little hallway noise too. Can't wait to come back next year. :-)

"Finger lakes"

sloya6, South Glens Falls, New York 06/05/2017

Very pleased with our stay. Clean spacious rooms with great coffee for breakfast. Refrigerator and microwave. Small but nice workout room. Pool and hot tub, wish we had brought our suits. Will definitely be back.

"Best Western"

617debbiez, Jermyn, Pennsylvania 06/05/2017

Pillows were small and uncomfortable making it difficult to sleep. Otherwise, we had a large, clean room with a chair and sofa area. Hot breakfast was included. The hotel was in close proximity to the wineries. A great value for the price!

"Oct Trip in 2016"

Mike G, Zanesville, Ohio 02/05/2017

This is one of best Hotel that we have said in for moths. The staff was great and the rooms great. We was their for 6 days. Had a good time and lot of fun. It was one of perfect trip for the year. Also the indoor pool was great. We would go back.

"Winery trip with pet"

nugget89, Syracuse, New York 23/04/2017

Great hotel - Christian and Breanna were great in getting things taken care of us once we arrived. Very friendly and helpful. Anything we needed they provided. Rooms are clean, spa and pool were great temperatures. Thanks for making it a great stay!

"Dog trip! "

User 21/04/2017

My husband and I wanted to visit our favorite wineries and to take a trip with our two dogs! This place was great for our dogs. Our room was on the first floor right next to an exit door that allowed us easy access to bring the dogs in and out. The room was very clean. Beds and pillows are very comfortable. They also had a great selection of food for the complementary breakfast. The staff was very friendly! There is also a great little trail across the street to take your dogs on a walk!

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you for taking the time to share your experience as a guest at Best Western Vineyard Inn and Suites. I am glad you enjoyed your stay with us. We take great pride to make every guest, even our four legged friends, feel like they at their home away from home. We hope to see you all again to explore more Finger Lakes wineries!

"Happy to be back in the Finger Lakes"

SOCCERREFEREE63, New Jersey, USA 19/04/2017

We love this part of the country and try to visit 3 or 4 times per year. Our impetus was a great March rate at the hotel but we were impressed at how much is happening around the lake area this time of the year. We are already planning a summer visit.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you for staying with us and for reviewing our hotel on Trip Advisor. We are so pleased to hear that you enjoyed your stay! Our central location in the Finger Lakes makes us an ideal location for experience the variety of events and attractions in the region. We look forward to hosting you again soon.

"My number one choice of lodging in Penn Yan"

BeachTraveler1025, Virginia Beach 14/04/2017

We have stayed at this hotel numerous times and last month we were there due to a death of a close family friend. Our trip was last minute and as usual the staff at Best Western Vineyard was able to accommodate us perfectly. My grandson loves coming to stay with us while we are there to enjoy the pool and hot tub and although it can get pretty busy and loud in that particular area it's still fun. The breakfast has a great selection of food and the hours work for early birds like me. Even though new hotels have opened in Penn Yan I will continue to stay here...the rooms are spacious and always clean. We did have an issue with the air not circulating in our original room and they quickly moved us to a new room which was perfect. Thanks again for the great service.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you for staying with us again and for your kind words! It is such an honor to be thought of as “the number one choice of lodging in Penn Yan” from a valued guest like you. We strive to exceed all of our guest's expectations and take their feedback seriously. We look forward to your next visit with us!


User 11/04/2017

Beautiful, clean, good price and well situated about a hour from everything. Nice bathrooms, decent buffet breakfast , but get there early as it seems to be a popular hotel. Would definitely stay here again!

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you for taking the time to share your experience and review with other travelers on TripAdvisor. It was our privilege to serve you and we are excited to hear that you will be staying with us again in the future!

"excellent value for small town"

AlboLee, Raleigh, North Carolina 06/04/2017

this was the first time that we had stayed at a best western in many years - and we were pleasantly surprised. the rooms were large; the staff great; and the amenities excellent. our breakfast was very good ( the only negative was the absence of adequate seating). we will definitely be staying here when we come back.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you for staying with us and for taking the time to write a review. We are pleased to hear we surpassed your expectations with our service and amenities. We look forward to welcoming you back to the Finger Lakes again soon!

"Great stay!"

Barb M, Marlton, New Jersey 27/03/2017

This hotel was very reasonable, conveniently located with high quality aspects. Close attention to details including evening baked cookies and a refrigerator loaded with water bottles in the fitness center.


Joe P, Saint Paul, Minnesota 05/03/2017

Great modern facility in Penn Yan. Friendly staff, efficient check in and out. Room was huge, comfortable and spotless! We had a wonderful relaxing rest after a long drive from the Midwest. I would recommend the hotel to all!

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you for staying with us and for taking the time to review our hotel. We are so pleased to hear you had an enjoyable stay after your cross-country travels. Thank you for recommending our hotel and we look forward to hosting you again soon.

"Great stay! "

Teri M, Toronto, Canada 25/02/2017

This hotel is a great place to stay! They really go above and beyond to make sure that you have a great stay! They have board games on hand, bake fresh cookies daily, and have great bags for animals that stay at the hotel! Location is also great and can easily walk to many restaurants and bars within town. Staff were some of the nicest I have ever encountered at a hotel, always willing to help and always with a smile!

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you for choosing Best Western PLUS Vineyard Inn & Suites. We truly appreciate the kind words you wrote about our hotel and staff. We are looking forward to seeing you again soon. Warm cookies and smiles await!

"LOVE LOVE LOVE this place!!!"

Richard S, York, United States 23/11/2016

This is the 3rd time we have stayed here, & they continue to impress us!!! Very clean, very quiet, great complimentary breakfast, friendly staff... the hotel is within walking distance to town, restaurants. My husband used the fitness center this time & was very impressed with the equipment in there - all new, state of the art! You get alot of bang for your buck here. We cant wait to go back!!

"Nice place for a quick getaway"

Mary Ann L, Tunkhannock 15/11/2016

Booked this last minute. We usually stay at b&b in Seneca but they were either booked or needed 2 nites. Easy to get to and a really nice hotel. Room was a handicap room, but was large, clean . bed was comfy. Fridge and microwave in room too! The indoor pool and Spa was empty when we went in late afternoon. Clean with lots of towels. They had fresh cookies, coffee and juices. Also had hot soup and bread for a great late afternoon snack! Front desk was very nice but not too knowledgeable on area or directions. Only one girl knew the area. In the morning the breakfast was good too. Make your own waffles, eggs, sausage, yogurt, fruit. Something for most everyone unless you are really picky. I think we will go again and try the wineries on Keuka lake. Very close to the Windmill too ( only open on Saturday)

"Super surprised"

Seniortravelors, Canton, Georgia 29/10/2016

We have not stayed in a Best Western in decades. We needed a room since once of our reservations got messed up. We drove up and greeted by a cute courtyard and parking lot. Inside we were greeted by a very happy young lady behind the desk . She gave us a welcome package since we were card holders that contained water, a snack bar and chips - let me say this, We are card holders of many hotels, but no one has greeted us or treated us like this and we have points racked up on Holiday Inn, Hampton Inn etc. In the room there was a large sitting area and refrig and microwave. Rooms were clean breakfast area was small and there was no one around (that we saw) to replenish things.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you for staying with us and for reviewing our property on Trip Advisor. We are sorry your original plans fell through, but we are glad that is brought you to us! We understand how important loyal guest are and that is why each and every reward member gets a gift at check in, along with an upgraded if available. It was a pleasure hosting you and we are looking forward to your next visit.

"Great Base of Operations for Keuka & Seneca Exploration"

BriteGuy, (Exeter Twp.) Birdsboro, PA 27/10/2016

Wife & I have been visiting this Finger Lakes area for over 30 years and, until this trip, had stayed only at B&B's. Decided to give this new-ish hotel a try and weren't disappointed. Hotel was clean, comfortable, quiet & convenient. Breakfasts were adequate & room and its amenities were quite acceptable.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
We are thrilled you stayed with us during your most recent visit to the Finger Lakes. We hope that you were able to take full advantage of the hotel perks, including the pool, hot tub and fitness center during your stay. Thank you for sharing your experience with us and we hope to welcome you back during your next trip to the Finger Lakes.

"Too expensive for what was offered"

adrianer, Southbury, Connecticut 25/10/2016

I have been coming to this hotel for many years and have always found it affordable and pleasant. On this trip however, I found the room rate increased to almost $200 per night and the breakfast offerings merely standard. What happened to the BW Plus corporate decision to elevate the breakfast to something more than scrambled eggs and pancakes? Or is that decision left to the discretion of the hotel owner? If I visit again I will investigate the new hotels which have recently opened in town.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
We truly appreciate your return visit, and for taking the time to tell us about your recent stay. Best Western has in fact upped their game when it comes to breakfast. The next time you stay, we highly recommend you checking out our build your own yogurt and oatmeal station, complete with an assortment of toppings. Our staff enjoys preparing the breakfast bar each morning, especially the homemade bake goods from the local Mennonite community. Thank you again for your review and we hope to welcome you back the next time you visit the area.

"Great place to stay in the Finger Lakes"

Jmatthew G, Arlington, United States 24/10/2016

The Best Western in Penn Yan is a great place to stay while visiting NY's Finger Lakes. It's central location is very convenient to the local attractions in both Summer and Fall. Resaonable rates, welcoming, professional staff and breakfast make is an ideal place to stay!

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you for staying with us at the Best Western Plus Vineyard Inn and Suites. We are excited to read the comments you wrote about the hotel. It was a pleasure hosting you and we are looking forward to your return visit.

"Best Western Vineyard Penn Yan on Business"

Lorna A, North Tonawanda, United States 20/10/2016

I brought my husband with me on a business trip. He is recovering from back surgery and I hoped a two day trip to the Finger Lakes would be a nice change for him. Everything about the hotel was perfect! They gave us a handicapped room. The bed was extremely comfortable for my husband and that is saying a lot! The breakfast had a lot of variety. He utilized the fitness center and we both enjoyed the hot tub. I noticed other new hotels in the area but I will definitely return to the Best Western Vineyard Inn when I come back to Penn Yan.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you for staying with us during your recent business trip to the Finger Lakes. We are so pleased to hear that both you and your husband enjoyed our hotel and the amenities that our hotel has to offer. Well wishes to your husband, we hope to see the two of you again soon!

"Nice hotel- Convenient location- Our 2nd stay"

Taurdragon, Wilkes-Barre, Pennsylvania 19/10/2016

We stayed 2 nights (this was our second stay at this hotel). The hotel is conveniently located. It is just a short walk to a quaint section of Penn Yan. There are a few shops, restaurants and bars. And if you like to have a drink with your meal and do not want to drive, we were told by the locals that the cab fare was only $4, because there are a lot of young police officers. We had walked because it was nice outside (roughly 700 paces). This time I opted for the larger room plus amenities. Our room was nice, clean and large (the presidential suite). The jetted tub would have been great had it worked. The wall paper in the bathroom was peeling at the seams a little, I think it wasn't installed well ( minor issue). The shower curtain rod was sagging and the curtain would not stay closed. Notified the desk in the morning and the shower curtain rod was fixed but not the jetted tub. The fireplace was a disappointment- I thought it would have been a gas fireplace because the one in the lobby was gas. No, this was a cheap electric fireplace with a light to simulate flames. The bed was very comfortable. The breakfast was good, scrambled eggs,bacon, homefries, 3 kinds of cereal, make your own waffles or pancakes, bagels, bread, muffins and danish, fruit and yogurt, juice, (coffee and tea 24hrs). A downfall is the breakfast area is small, so if the hotel is full there will be a wait. We did not use the pool or fitness area. There is a nice outdoor sitting area in front of the hotel surrounding a small water feature. The hotel staff were very pleasant. Next time I will save my money and just get the regular king sized room. This room just wasn't worth the extra money.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you for staying with us for the second time and for writing a review. Once again we apologize for any inconvenience. We hope that during your next stay we will be able to exceed your expectations as we are taking your comments into consideration to improve the experience for all of our guests. Thank you again and we hope to see you back in Penn Yan soon.

"2 night weekend stay"

BarbaraAndPaul, New Jersey 18/10/2016

Lovely looking hotel. Stayed in 2-queen room 311. It was connected to room 313 and we could hear every word the two people in that room talked about until after 11pm as if they were actually in our room. Not sure if this hotel has non-connecting rooms but if they do & you want to actually sleep at night, I suggest you ask for a non-connecting room. Luckily the room was empty the 2nd night we were there. Bathroom is tiny; can't imagine 4 people sharing it. Breakfast was fine. Water pressure & temperature were good. Bed was comfortable. Everything was clean. Try to have the peanut butter cookies; they were sooooooo delicious!

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you for staying with us over the weekend and for taking the time to tell us about your stay. We hope that you'll stay in one of our many non-connecting rooms during your next weekend away. Warm smiles and cookies await.

"Nice little hotel in the middle of nowhere."

bucket50, Maryland 17/10/2016

As we were driving along, I kept thinking, there's not going to be a hotel around here and my GPS took us to a quaint little hotel right in the middle of the tiny town. It was clean, had a fair breakfast, staff was Very friendly, and overall a good experience. The best part, was that I left my pillow there. I called them two days later, expecting them to have thrown it out. She asked me what color, I told her and she said she'd be glad to mail it to me. I never expected to see it again. 10 days later, a paper towel box arrived at my doorstep (I think they needed a box for a king size pillow) and there was my pillow inside. It costs them $9.90 to send that pillow to me. I was truly impressed that they made that effort for a pillow. It was my favorite pillow and I'll always appreciate that they took care of me. Thank you

"Best western in Penn Yan"

Bella S, Cleveland, Ohio 15/10/2016

We stayed for 2 nights. Hotel is very clean, large room, comfortable beds. The blankets were too thin, to stay warm we had to turn the heater on. Breakfast is limited, but everything was fresh and tasty. Breakfast area is small, had to wait for people to finish their meal so we could sit down.

"Always a Best Western"

User 12/10/2016

Whenever we travel, the first hotel chain we consider is a Best Western. This trip did not disappoint. We spent 14 nights in a hotel, 10 were in Best Westerns and all of them were very nice with pleasant staff and really good breakfasts.

"Amazing all around"

arianatsp, Ithaca, New York 12/10/2016

The absolute cleanest hotel I have ever stayed in (and I used to clean hotel rooms)! Front desk staff were a pleasure to talk to. Our room was just perfect. Even though we were very close to the lobby it was quiet. The pool was small but very nice. Plenty of towels and seating. The breakfast was great and the staff member manning the breakfast bar was amazing. Anytime I need to stay in the area I will stay here. Expect us again for Keuka in BLoom!!

"Great place to stay at the Finger Lakes"

Mike G, Zanesville, Ohio 10/10/2016

This Hotel was clean and the staff was very help full. This Best Western was outstanding. This hotel facilities was one of best we have stayed in. for a long time this hotel was one of best place to stay in at Penn Yann.

"Heading Back to C'Bus"

Jon H, Columbus, Ohio 06/10/2016

This was a small but very nice hotel in the Finger Lakes area close to multiple wineries and recreation. They had all the normal amenities and the breakfast bar was above average. The staff was very friendly. I liked the decor and the rooms were fine. One of the better BW's I have stayed in for sure.

"Great place to stay in the Finger Lakes"

Lorna P, New Hampton, United States 05/10/2016

The hotel was clean and staff very accomodating. We are not used to traffic noise. After the first night we asked to switch to a room on the back side of the hotel. The staff allowed us to do so with no questions asked. The stay could not have been better. It was a great central location for exploring the Finger Lakes.

"The best Best Western I've been in"

User 04/10/2016

At the time of my visit in Fall of 2016, this hotel had just recently opened. Everything is sparkling clean. The hotel facilities are spacious as are the rooms. The HVAC system keeps the room at the right temperature and is not too noisy. The hotel location is quiet and peaceful and conveniently located across the street from the Glenn Curtis Museum. The only thing that could make this hotel better would be to put it in the middle of the small village of Hammondsport so that you can walk to nearby shops and restaurants. But Hammondsport is too small to accommodate this hotel on Main Street so you will have to drive a mile to get there. No big deal unless you come by motorcycle and don't want to ride at night.

"Great Place to Stay in Penn Yan, NY"

Sven21740, Yardley, Pennsylvania 29/09/2016

We often select Best Western lodgings when traveling. Choosing BEST WESTERN PLUS Vineyard Inn & Suites in Penn Van, NY yielded a very pleasant experience. It has a great location in Penn Yan being easy to locate during all hours of the day. The facility was very clean. Housekeeping of rooms was timely and thorough. The pool and hot tub (which functioned very well) was well stocked with towels. The pool area was clean without the typical chemical odor often present at other sites. The continental breakfast presented many options including cereals, breakfast meats (which varied from day to day), waffles, breads, breakfast drinks, and good coffee. The service desk personnel were helpful with local directions and the offering of local eating establishments including a map and recommendations.


Aquatamer, Niagara-on-the-Lake, Canada 24/09/2016

On an overnight trip to the Finger Lakes and trying not to break the bank by staying at the more expense and often booked B & B's in the area we chose The BW in Penn Yan. It was and excellent choice with nice big clean quiet rooms and a very comfortable bed. For the first time in a long time I slept for over 8 hours. The included breakfast was fully stocked and fresh with cereal, all kinds of breads, waffles, eggs, sausage, fried potatoes, yogurt and fruits. If I had one small complaint the eating area was not that large due to a very large couch table and chairs occupying a large space. I would replace this furniture with more tables and chairs. The fitness room was adequately furnished and the pool looked clean. The best part was the price, a lot less than other accommodations in the area. You won't go wrong by staying at the Best Western in Penn Yann


TLM1940, Manchester 20/09/2016

This is a decent BW +. If I had the choice I would rate it a 3 1/2 .The room was comfortably sized and clean. My first floor room, despite being across from the indoor pool and at the heart of a very busy intersection, was very quiet. The staff were very accommodating. Breakfast was only OK as the eggs and the oatmeal were very dry. It is near the center of town and within a reasonable walk of many restaurant. If you are touring the Finger Lakes, this is a very good central location despite not being on the Lake.

"Great place to stay"

traveler123000, Syracuse 19/09/2016

Our stay here proved to be very pleasant. The room was tastefully decorated and very clean. The hotel is conveniently located with a variety of eating establishments and it's closeness to the Finger Lakes wineries. Having the opportunity to have a delicious breakfast in the hotel was an added plus. We would definitely stay here again.

"Very happy"

NittanyLioness73, Catasauqua, Pennsylvania 16/09/2016

We were on the first floor, which we prefer. There was complimentary breakfast every day and it was a FULL breakfast, not just coffee and buns. The room was clean and comfortable. I used the fitness center, which was also clean and cold towels and water were available to use at no cost. Would stay again.

"Beautiful Hotel"

181billz, Braintree, Massachusetts 15/09/2016

My lady and I went to the Finger Lakes for the first time and this hotel was centrally located for wine tasting, hiking, food and much more. The hotel was immaculate and the complimentary breakfast was very good. I highly recommend this hotel to al.

"Better than expected"

Y659UIpaulf, New York City, New York 15/09/2016

This hotel, in a small town in the Finger Lakes region of NY was better than expected. The rooms were very nicely appointed and comfortable, there was a nice breakfast buffet and the whole hotel was nicely decorated. Considering how small the town is we did not expect such nice accomodations. The front desl personell were both friendly and helpful, and one of them, we believe her name is Jennifer, went out of her way, working for quite a while finding how to get to a local attraction for us. She was extremely efficient and nice.


User 14/09/2016

We came to the wine country to celebrate the wedding of good friends. We were busy with preparations and participation. Every activity was filled with people and partying so it was so nice to return each evening to the comfort of our King suite at the Best Western. Our room was the best and service was great. So glad we made this choice.

"close to wine trails, clean, friendly staff"

james f f, Delaware 13/09/2016

we stay here when traveling in wine country on Keuka Lake ny. Plenty of good restaurants near by. Cool older town. Down the road in the fall you can get freshly made apple cider dounuts. Great clean rooms, nice bedding . breakfast area well kept and stocked. had a great time.

"Pleasantly surprised."

Nicachica4, Toronto, Canada 13/09/2016

We were very impressed with out stay at the Best Western Plus Vineyard Inn and Suites when we went Aug 31- Sept 2 2016. Staff was really friendly, the rooms were very comfortable and clean, the location very practical and the free cookies in the afternoon were to die for. I was expecting a continental breakfast but was treated to eggs, sausage/ and or bacon, and waffles as my morning options. Of course there was a bit of a delay on Friday morning due to the amount of guests eating at breakfast at the same time but they did replenish items as needed. We travelled with our 8 month old daughter and they were very accommodating with having a high chair for us during breakfast. Their rates were so reasonable for the service, location and room that it made out stay in Penn Yan better.

"A Perfect stay! Wish I could give 6 stars for service!"

LongIslandteacher64, Bellmore, New York 10/09/2016

My husband and I have stayed at this hotel many, many times since it first opened. We have never had a bad experience! The hotel is as neat and clean as the day it opened. The complimentary breakfast just gets better and betterThe staff always greets you warmly! The room we stayed in this time did not have a chair for reading as we had had in other rooms before and my husband enjoys sitting and reading in the evening. When we mentioned that we missed having a chair in the room they offered to upgrade us to an available room that had one! It really was not all that important to us - certainly not enough to change rooms. (We just wanted to know which rooms did have them for future information) The staff did everything in its power to make sure that we were satisfied - including a lovely tray delivered to our room that evening with a small snack and beverage AND the next day a chair was delivered! Vineyard Suites and Inn is top notch. The only thing nicer than the hotel itself is the staff. Congratulations to the management for continuing to have those that stay at the hotel truly feel like guests! We will be back to see you again soon.

"Great Hotel with pretty public spaces, nice breakfast, clean and friendly."

rlocati1, York, Pennsylvania 10/09/2016

Great Hotel with nice clean rooms with microwave and small refrigerator. Very friendly helpful people at front desk who gave maps and all kinds of suggestions. Great Breakfast with a nice variety. Coffee available all day. Cookies in afternoon. Would go back and also seek out other Best Western Plus facilities after our good experience here. Good working internet connection which we used. Beds were comfortable which I find unusual when traveling. Liked the friendly and helpful atmosphere. Public spaces pretty -even fresh flowers all around. Nice attention to details. Close to walking trails right from hotel.

"Very enjoyable stay"

John A M, Wrentham, United States 10/09/2016

I stayed for three nights on a recent business trip. Thoroughly enjoyable. The hotel staff is exceptional, rooms are very clean and comfortable. Very close to area many vineyards and other attractions. I would recommend this hotel to anyone traveling to this area.

"Enjoyed our stay!"

Travel02886, Warwick, Rhode Island 08/09/2016

We had a lovely stay at the Best Western Plus in Penn Yan. We had a few minor problems with our room upon check-in, and the front desk people moved us to a new (upgraded) room immediately. Complimentary breakfast was constantly refilled (even on the busiest weekend morning), and the hot items were kept hot. There were always a type of egg, home fries, and either sausage or bacon. Also, there was a waffle maker and pancake maker with plain batter and a fruit batter, along with cut up strawberries and blueberries. There were also choices of the typical cold items (cereal, muffins, toast, yogurt, etc.). The location of the hotel is excellent for wine tours, outdoor activities, and The Windmill market on Saturdays. I don't think there is any high-end dining in the immediate area, but plenty of casual restaurants within walking distance or a short drive. My one complaint was the pool. We do enjoy taking a swim at the end of the day, but the pool was always very cloudy and unappealing. We hoped it would clear up, but it was that way for the entire 5 days. We would definitely stay at this hotel again if we were in the area.

"Great Hotel w Excellent Breakfast"

Skippy1958, Newton 07/09/2016

We were here on vacation which was unfortunately shortened by a medical emergency, but the staff was incredibly accommodating and the hotel (for the night we stayed) was lovely, clean and quiet. We were on the top floor of the 3 story hotel away from the elevators. The room was spacious and comfortable. The "continental" breakfast included scrambled eggs, bacon, waffles, pancakes, juice, coffee, yogurt and cereal, this free breakfast was AMAZING! Had a great night's rest and would come back to this hotel in a heartbeat!

"Perfect Weekend Family Stop!"

Inkeeper-25, Seoul, South Korea 05/09/2016

Clean hotel, with reasonable prices in a quiet town on Keuka Lake. Plenty to eat within walking distance. The pool and hot tub were clean, the room was clean and spacious for my clan. The bathroom is a we tight for managing small kids, but we made do. The breakfast was amazing. Homemade stuff from an Amish bakery down the road with fresh fruit, yogurt, and the waffle/pancake maker thingies that are popular in US continental breakfasts. In short, my family of 7 all found stuff they liked and ate their fill. The staff was polite, and responsive. I asked for a crib when I reserved my room on the phone and sure enough it was already there on check-in! I can't tell you how many times I request that, and then have to wait an hour after I get my room for someone to bring it up. That alone made me feel like they were paying attention and wanted my business. I haven't stayed at a BW in a long time, but will be looking for them as I travel now.

"Good Times in the Finger Lakes"

Philip P, Elizabethtown, United States 05/09/2016

Excellent Hotel and the Staff was great. Hotel was very clean and provided easy access to Penn Yan and surrounding areas of the Finger Lakes. Overall experience at this Hotel was outstanding and I highly recommend this Hotel for people who just want a very nice place to relax.

"We loved it!"

A8883WPdenisec, Mamaroneck, New York 04/09/2016

We were very happy with everything the hotel offered. The double queen bed room was spacious, very clean, had great pillow top mattresses (no sags!),small fridge, microwave, and small table and chairs. The a/c was efficient and quiet. Breakfast was excellent, with hot and cold choices and included make your own waffles and pancakes! Location was great- about 4 blocks from Main Street, historical center (excellent place!) or the lakefront. Despite its proximity to 2 busy streets, we did not hear a sound. Internet connection was good. Staff was friendly, especially the woman who checked us in, who gave recommendations and a local map! Pool and hot tub were open till 10:00 pm- very relaxing!

"Home base for wine touring "

OliviaAugust, Toronto, Canada 04/09/2016

We stayed here as a couple in August for wine touring. Excellent hotel with great customer service. Clean, spacious, comfortable, and great location with many restaurants and other stops in walking distance if you don't want to walk after a enjoyable day of wine touring. We stayed in the King suite and it had its own living room which made it feel very homey. Great place to sip on wine in the evening. The included breakfast was plentiful and had hot and cold options such as waffles, eggs, bacon and hash browns! The positive reviews for this hotel are accurate and it's a great hotel to stay at a very affordable price. I will stay here again with no hesitation!

"Nice hotel, great staff, but the a/c auto-shutoff during the night is a killer"

User 01/09/2016

The staff at the hotel was great. Some issues occurred and they were very quick to help in any way in which they could. That being said the thermostats that turn the air conditioning off in the middle of the night are unacceptable. I have no issues with saving energy while I am out during the day, but I have asthma and need to sleep in a cool room. Having to wake up every hour or so "to let the room know I am still there" is ludicrous and I had some of the worst nights sleep I have ever had on a vacation. It is my understanding in the winter the heat will turn off during the night. Until Best Western provides a way to allow for the temperature to be maintained during the evening, I will avoid them if possible.

"Great staff!"

Bernadette R, Brick, United States 29/08/2016

No matter what time of day that we have checked into this hotel. The staff at this hotel is always professional and friendly. Always willing to help with questions about the area. There are many things to do in the area and the staff is very informative about the different places to visit while in the area

"Clean, Attractive and Good Service"

User 28/08/2016

Spent one night while traveling. Have stayed in Best Westerns before, so was not expecting much and was so surprised. This hotel seems recently updated with an attractive decor. Especially liked the room lamps featuring a unique switch and the dark headboards. It's located downtown Penn Yann, but they try to make it charming anyway. There are even outdoor tables and a gazebo. The breakfast area was small, but they squeezed in a variety of foods, including fresh fruit and nonfat yogurt. There were also make your own waffle stations. The food was not fabulous, but it was fine.

"Bed was so comfy!"

tamdave12345, Queens, NY 28/08/2016

Our room was pretty large, with a sitting area. I like that the bathroom was way on the other end of the room from the bed and TV. There was a mini fridge, microwave, desk and coffee maker in the room. Room was traditionally decorated, but the bed was something special. It was really so comfortable, I was sad to leave it. I would've really looked forward to sleeping in it the next night! Penn-Yan really doesn't have much going on. It was our first time there and the town was pretty sleepy, even in the summer. But great location to visit the wineries! Would stay at this hotel again. Such a bargain, too.

"Nice hotel in a good location"

TheTravelingCs, Holliston, MA 25/08/2016

This was a really nice hotel in a good location. Walking distance to a couple of restaurants and convenient location for the beer & wine around both Keuka & Seneca Lakes. Room was good size, beds were comfy, bathroom was small but nice. Only thing that could have been an improvement was to have a comfy upholstered chair in the room. Breakfast was included - normal hotel lobby buffet - more than enough for us. Would recommend if you want to be in this area.

"Great Location - and Great Service"

A W, Pittsburgh, United States 25/08/2016

This was our second time to stay at this hotel. We found the service and the facilities were excellent. Our room was very clean and the staff helped us with issues that surfaced during our visit. We were here last year - and this year we invited two other couples to go with us because we liked the hotel so much. The morning breakfasts are very good with local homemade breaks / muffins / banana break. We would not hesitate there again on our next trip to this area.

"Great Location; Nice Place to Stay"

BocaBlocks, Boca Raton, Florida 23/08/2016

We only spent 1 night here as we traveled around the Finger Lakes. Free breakfast, but nothing exciting. Rooms were good size, clean with nice amenities. Centrally located in Penn Yan and can walk or short drive to restaurants, but no exciting views here from hotel. Also, Penn Yan is well located near vineyards and the lake.

"Best Western Plus was nice"

Charlene H, Oyster Bay, United States 22/08/2016

All in all a nice hotel. Surprised me compared to the Best Western's of the past. Breakfast was lack luster and difficult to enjoy because of the set up. Staff was friendly and noise level was nice and quiet. Got a good nights sleep.

"Great Place to Stay"

Frances S, Binghamton, United States 18/08/2016

My recent stay at this hotel was excellent. The staff was wonderful. It was clean and attractive. The bed was very comfortable and the quality of the linens good. Amenities were excellent. The quality for the price was super. Recommend highly for either business or pleasure.

"Hotel stay"

David And Diane C, Syracuse, United States 18/08/2016

Great hotel. Very clean stocked with many amenities. It is a great location in Penn Yan very convenient to the downtown restaurants and shops. The staff was very helpful and efficient. Will stay there again.

"Beautiful area!"

Carolyn H, Murphy, United States 12/08/2016

I spent many summers in Penn Yan as a child, so it was very nostalgic to visit. The hotel make the visit very enjoyable and the location was close enough for a stroll down Main Street. I was able to pick out a few buildings that I remembered from my childhood, especially the location of a family owned clothing store.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you for staying with us and for telling us about your experience. We are so happy that you enjoyed your recent trip. Although Penn Yan has grown over the past years it will always have that small town feel that many of guests find enchanting. Thank you again for your review and we hope you'll visit us again soon.

"You can't beat the great service and location"

MontyYinger, Morrisville, Vermont 10/08/2016

This Best Western is very well situated for Finger Lakes touring and the staff and property couldn't be nicer. You can't beat the great service, even though at times we're tempted by waterfront alternatives. The hotel is steps away from a walking trail miles long, swimming, downtown, restaurants, and is a no-hassle spot for pets that includes a grassy area behind the hotel, safe neighbourhood for walking, and lots of friendly staff. Staff is second to none!

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you for staying with us and for this glowing review. Our staff takes pride in the customer service they provide and enjoy reading reviews like this acknowledging their dedication to our guest's experience. We hope that you will visit us in the Finger Lakes again soon.

"Very nice , clean and friendly"

dmart82, fulton, ny 08/08/2016

We had stayed here before but not in abour 4 years and they have a lot more compietition now. The girl atthe desk was very friendly at check in. Our room was alittle smaller then the last time we stayed, it was fine for a couple of days for 4 people but i would not stay longer because of the drawer space. The beds are very comfortable and lots of pillows. The room was cleaned while we were out. the breafast was better than our last stay. eggs, bacon or sausage, potaoes, waffles, pancakes, several muffins, toast, bagles, oatmeal and ceral. Space is always an issue on a busy weekend that is to be expected. We did pay more than i would like but it was nascar weekend.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you for your recent review of our property. We are pleased to hear that you enjoyed our upgraded breakfast selection. For your next visit be sure to check out some of our larger suites that provide ample space for longer stays. Thank you again for staying with us and we hope to see you again soon.

"Great stay"

jerseypeople6, Trenton, New Jersey 02/08/2016

The hotel staff are great, especially Ruth. She made us feel at home. The breakfast is good and enjoyed the cookies at night. Look forward to returning, the hotel is new, modern, clean and comfortable. Enjoyed the outside space.

"Always great!"

User 31/07/2016

I've stayed at this hotel four other times before. Love it. Clean, tidy, nice size rooms (a few stains on the carpet, however), wonderful breakfast, nice/friendly staff, washer and dryers, great pool, hot tub and fitness area (but no garbage can in pool area). Although hot tub was broken for a few days of my 5 day visit, which was disappointing. But, overall this hotel is top notch and worth the money.

"Side trip after Cooperstown visit"

Steve S, Vancouver, WA., United States 29/07/2016

Nice stop after visiting Cooperstown NY for the Baseball Hall of Fame induction ceremonies, quiet stay after hectic weekend. Seneca Farms has great Fried Chicken and homemade ice cream, not too far from hotel.

"Pleasant, comfortable and convenient."

1francophile, Kitchener, Canada 28/07/2016

My second visit to this lovely facility where the accommodations and the service are very good! The value is fair based on the $179.00 tariff paid for one night, but its summer time and the living here is easy, but a bit of a strain on the wallet, if not on vacation. Highly Recommended!

"Great stay and meet some great people"

AkHasan, United States 26/07/2016

Love the fitness quality equipment. The pool area was clean. Had a very quiet and relaxing sleep. As for breakfast, I would have preferred scrambled but I made a sandwich and was happy. Loved the fridge and microwave in the room and the convenience of the Chinese restaurant across the street.

"Wine tour visit"

User 26/07/2016

This hotel was a great price and location in the Finger Lakes. Staff was very friendly and helpful when suggesting area places to dine. Rooms were very clean. The breakfast was also very good. Be sure to stop by the lobby for a delicious cookie compliments of the hotel. Will definitely stay again and recommend to friends and family.

"Standard Best Western rooms but expensive due to location"

Kate H, Seattle, Washington, United States 25/07/2016

We stayed here for a weekend wedding. Standard, clean, cool, comfortable rooms. Our room had a fridge and microwave and was quiet, though the hotel is on a main road. Complimentary, basic breakfast. Free parking. Great customer service. Central location, though not walking distance to the lake. We saw a Hampton Inn near completion over looking the lake nearby. I'd check that out if I visited again. 4 not 5 stars because of the price. We paid over $200/night for what really felt like a $120/night hotel room. But alas, the laws of supply and demand disagree!

"Good clean new hotel."

pamelabutter, Philadelphia, Pennsylvania 24/07/2016

We were fortunate to get a King Suite which is a larger room, at the same price as a King regular. We booked online which was much cheaper than a call/walk in. This is not a chain we usually stay in, but we had read the reviews and were pleased with our stay. I did bring in my down pillow as I do in many hotels. The breakfast was mediocre but adequate. There is no great view from the hotel, but when you walk out it does feel like a vacation area. The staff was very professional, friendly and well trained to be helpful. The most surprising thing was that it has one of the best fitness centers I have encountered at a chain hotel. I almost wanted to spend more time there but the beautiful lake was our day plan.

"College visit"

User 23/07/2016

The friendly Great staff makes you comfortable . We were in area for college visit . They answered slit of questions and gave us A lot of good information about both the school and the area. The hotel was buzzing with families there to view Keuka college. They set up a good breakfast with slot of variety. Clean room and a hot tub in pool room! We ve been back several times My favorite hotel in area!

"Really nice hotel, excellent staff"

maritee5, New York City 23/07/2016

This hotel was very clean and modern. The staff was excellent. They were very helpful and attentive, especially with recommendations regarding things to see in the area. It is a dog friendly hotel but we never heard any dogs barking despite seeing them at the hotel. Drug stores and fast food chains in walking distance. We enjoyed our stay.

"Decent hotel, located on a busy intersection"

fraugast, Germany 18/07/2016

Upon arrival we were somewhat disappointed by the location of the hotel. It is right on a busy intersection, something we had not expected. Yet traffic noise was not too bad. There is ample parking space right infront of the building. Staff is friendly and knowledgable. The rooms are of old fashioned motel style but still ok. We had a spacious and very clean kingsize suite which was big enough to accommodate two adults and two teenagers comfortably. The breakfast was quite good with waffles, eggs, sausage, pastries, fresh fruit etc. We enjoyed our stay and would stay there again.

"Good for Wine Tasting Adventures"

Jennyrenny06, Washington, District of Columbia, United States 14/07/2016

This is the second time we've stayed here on our girls wine tasting trip. The rooms are great -- we appreciate that they have queen beds instead of double. Things were clean and we had enough towels (some places can be stingy about this). The front desk people are so kind and accommodating. The pool is indoor, which would be nice for the winter.

"Comfy stay "

jaafha, Fulton, NY 12/07/2016

Stayed here years back when hotel first opened, & was lucky enough to book a room last night for a quick getaway from the day to day. We were NOT disappointed! Very clean & extremely comfortable beds & pillows, & staff friendly all around. Coffee & cookies in lobby & an easy b'fast bar included for the a.m. Location perfect for visiting Finger Lakes wine trails!

"Room not ready until 6:00pm"

Patrick I, Middle Village, NY, United States 11/07/2016

arrived at 10am, rooms not ready and were not expected. returned after winery tours all day at 5:30, rooms still not ready. finally got rooms at 6:00pm. request to speak with manager resulted in "he is not available."

"Clean - comfortable - great price"

Fred Q, Baraboo, Wisconsin 11/07/2016

Okay - I will admit we are kind of hotel snobs. But this place deserves a five. Well kept up, clean, rooms are large and staff was great. This is our first visit to Finger Lakes and our next visit we will stay here again. Oh yeah and a free breakfast to start your day before wine tasting.

"Best Western Vineyard Penn Yann,N.Y."

Michael L, East Greenbush, United States 08/07/2016

Very clean, nicely located , near Lake, wineries,restaurants and shopping. Friendly staff, ample parking.We toured several vineyards the first day, they are all in close proximity to each other and you can make a circle of The lake in a few hours, with stops for tasting at 5 or 6 vineyards with lunch also,then return to freshen up and have dinner at nearby restaurants . The only glitch we encountered was, we could not get a reasonable price for a room by contacting the hotel directly, we had to resort to booking with an online service.I would recommend this hotel to anyone.

"Awesome hotel, staff, breakfast"

drumnart g, Bradenton, Florida 07/07/2016

Upon arriving, Ruthi was amazing with our boys. She was warm and welcoming and brought out a bin of toys and activities for kids and let our three year old pick out a few things. The whole staff is awesome there! The hotel itself is spotless, decorated nicely, and well maintained. The beds are comfortable and the towels are soft and absorbent. Breakfast is great too! We tried extending our stay but they were fully booked. The girl at the front desk even called the best western across town, but their rates were much higher. I'd definitely stay here again!

"very clean hotel great and caring staff"

Samuel P, new york, United States 07/07/2016

very clean and comfortable rooms good swimming pool and great jacuzzi at a good price in the beautiful finger lake region not far form lake and next to all shopping ... great and caring staff wouldn't go anywhere else

"Super nice hotel, right in the heart of town."

ndmVt, Burlington, Vermont 15/06/2016

Stopped for an overnight on a motorcycle trip through the Finger Lakes en route to PA from VT. Staff was very friendly and helpful. The property looked to be fairly new, the lobby was lovely, and breakfast was served there with tables spaced here and there around the lobby area so it felt open and uncrowded when many folks came down to eat at about the same time in the morning. Nice layout. Breakfast was extensive with several hot egg and meat options plus cereals, fruit and drinks, etc. Very nice. My room and bed were quite comfortable and I was able to park my motorcycle under the lobby canopy where the 24 hour front desk staff could keep an eye on it. The front desk staff recommended a very good restaurant which was an easy 5-6 minute walk down Main St. The room was more expensive than I like to pay, but was significantly nicer than any other of the chain properties nearby. My only quibble is the indoor pool was cloudy and needed a treatment, but the hot tub was nice and clear. I'll stay here again if I'm in the area.

"Incredible - again, and again!"

Amber M, Destin, FL 15/06/2016

This was my second stay at the Vineyard Inn & Suites! This hotel is shockingly beautiful, well appointed and the staff goes out of their way to ensure you have an incredible stay. I cannot recommend it enough!

"Amazing service"

Kimberly W, Penn Yan, United States 13/06/2016

Fantastic service by the staff. Rooms are clean, comfortable and modern. Pool is clean and warm and the breakfast was excellent with a nice variety. The location of the hotel is very convenient to walk to local restaurants, parks and shopping.

"Excellent Hotel"

Brooke R, Dallas, United States 13/06/2016

Went to the Seneca Lake wine trails and this best western was close to everything! Penn Yan is beautiful and the beds in the hotel was the comfiest bed ive ever slept on. Me and my boyfriend had a fantastic time, in the hot tub and pool on site and ate our complimentary breakfast outside on the front patio.

"Nice place to stay."

Dean B, Troy, New York 12/06/2016

Very clean, attractive hotel. Nice amenities, like breakfast and afternoon snacks. Very nice indoor pool and spa, plus a great exercise room. Friendly and helpful staff, too. Our first-floor room was nicely furnished and spacious.

"First time visit to Finger Lakes - Keuka Lake"

fredkat73, Brownstown, MI 10/06/2016

We picked this area since it is central to most areas of interest. We did the Keuka Wine Trail Passport which was well worth the money. There are only 3 hotels but many bed and breakfast places. We picked Best Western since we belong to Rewards program. This hotel is within walking distance to most of the restaurants. The breakfast at the hotel was very good and many choices to choose from. The only drawback was that the bathrooms were very small. It can be difficult for a large person to get in and the toilet is small and sits very close to counter and the door. The shower water pressure was good though and the rooms were very clean. This room had a safe but it was not secured since anyone could open it and did bring it up to the staff at the desk and they said they would have it checked out. So we decided not to use it.

"Excellent Room"

Jeremy F, Rochester, United States 10/06/2016

I was very impressed with the help of the staff as well as the suite I stayed in. High ceilings, very spacious, sofa, small kitchen area, great shower with 2 shower heads. Walking distance to food and drinks........I did not get to try the breakfast as I left prior to its offering.

"Good place for stay over "

jingjingteo, singapore 08/06/2016

Stayed for a night , room is pretty big with a fire place . Room seems old , but clean and bed is comfortable. Quiet, as it wasn't too near busy road . Aircon is a little noisy . Breakfast is below average , with eggs that seems to be made from liquid egg. Only the banana cake served at breakfast is good . Suggest to go out for breakfast .

"Nice Hotel, Nice Location, Nice People"

9999Tr_Av_El_Er, Chicago, Illinois 31/05/2016

The hotel is very centrally located in Penn Yan, which is a small Finger Lakes town. Almost everything you need is within a 1/2 mile walk if you're so inclined. Rooms are decent, a little dated, but very well kept and clean. The front lobby is large with plenty of seating for breakfast, or just relax and read or surf the net. A few things preventing a 5 star - does the dumpster really have to be emptied at 6 AM? Maybe it doesn't happen on a regular basis, but it woke us up. The lobby / breakfast area is large and echos. If there are a group of big mouths, probably from the NYC area, it can get very loud. Consider installing some sound deadening panels, Inexpensive and hardly noticeable, All things considered, a very nice hotel and we will definitely return when in the area.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you for staying with us and for your feedback. We're pleased to hear that you enjoyed our hotel and you plan to stay with us again, we look forward to having you. We apologize for the noise from our trash removal service and have addressed it to ensure our guests are able to sleep in peacefully. We appreciate your insightful decor suggestions and will take them into consideration as we are always looking for ways to improve to our guests experience. Thank you again and we look forward to seeing you during your next visit to the Finger Lakes.

"The best Best Western ever!! Class, style, panache!"

Gloria C, Monroe, New York 30/05/2016

We reserved the King suite; in a word- fabulous! Indoor pool and hot tub was great. Staff was stellar-thank you Courtney. Great to visit the Wineries all day and settle here for the night! Stayed Memorial Day weekend. Just great! Clean, fresh, maid service superb!! Central to everything in the regional area. We will be back!

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you for sharing such a thoughtful review on Trip Advisor! It was our pleasure ensuring that your Memorial Day weekend was enjoyable. We have shared your comments with Courtney and our staff who were all thrilled to receive your kind words. We truly have a remarkable team and are grateful for their consistent dedication to our guests. From all of us at the Vineyard Inn & Suites we thank you for your review and look forward to welcoming you back soon!

"wonderful as usual"

shellgirll, Angola, New York 28/05/2016

We always stay here when visiting Keuka Lake and the wine trail. It is within walking distance to Main street with restaurants and shops. The rooms are large and always spotless. They have upgraded shampoos and lotions and a smiling yellow rubber ducky! Wonderful breakfast with many choices. The best part of this hotel is the friendly staff.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you for staying with us when visiting Keuka Lake and for the kind words about our facilities, food and our staff. We are always excited to provide our guests with upgraded amenities that make them feel at home and of course our bathrooms wouldn't be complete without the cheerful ducky awaiting for you, especially after a few tastings at the local wineries. Thank you again for your review and we hope to see you again soon!

"Good experience "

Ron S, Ravenswood, West Virginia, United States 26/05/2016

A very nice and updated facility. Front desk staff was super in checking us in. Gave us great information about what to see in the area. Rooms are clean and beds were very comfortable. Good location with plenty of places to eat near by. Overall a very good experience.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you for choosing to stay with us during your recent trip to the Finger Lakes. Our staff at the front desk love talking to guests about their interests and providing them with the inside scoop on the best area attractions and restaurants. It is always fun to “live like a local” when vacationing. Thank you for noticing the comfort and cleanliness of our rooms. We were recently awarded the Best Western Chairman's Award along with being ranked #1 in our region by ReviewPro, both for consistently providing outstanding quality and service to our guests. It is very rewarding to our staff to have these recognitions, especially direct from our visitors. Thank you for taking the time to tell us about your experience and we look forward to welcoming you back during your next trip to the Finger Lakes!

"Excellent Stay"

Nancy L, Milton, Canada 25/05/2016

Very nice hotel with wonderful staff. Good location - can walk to downtown. Rooms clean, good breakfast selection. Lots of restaurants to choose from. Staff always eager to help. Would definately stay again

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you for sharing your experience here at the Best Western Plus Vineyard Inn & Suites. We appreciate you taking the time to post a review Nancy! It truly is wonderful just how centrally located we are to the main part of town. You could walk to any of the nice restaurants and shops in less than 10 minutes. A wonderful view of the lake just a few minutes' walk down the street, and a great relaxing park right next to the channel across the street calling. We hope to see you next time!

"great hub for finger lakes trip, excellent staff!"

Daniel S, Tel Aviv, Israel 24/05/2016

We were 2 families with small children, stayed for 5 nights. we had a really good time at the hotel, the staff is extremely kind and helpful. the room was super clean and we had a good sleeping experience. hotel seems pretty new/renovated. Location in Penn Yan is convenient next to places to eat, but I believe most of the Finger Lakes area attractions are about 30 mins of drive away (most are east of watkins glen) Either way, next time I'll travel there I'll be sure to return.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you Daniel for the kind review! We are so glad that our staff were able to make your stay with us as comfortable as possible! We truly appreciate your comment on your sleeping experience and that our establishment gives the impression of being brand new! Our staff work diligently in providing a clean, comfortable, and homey atmosphere. We can't wait to see you on your return trip!

"Clean and comfortable "

Jillyg25, Rochester, New York 22/05/2016

The hotel is nice for what we stayed for. We came to stay overnight before our daughters lacrosse tournament. The rooms and hotel is clean. The pool area is nice. The beds are comfortable. Free continental breakfast in the morning. Centrally located in town.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you for choosing to stay with us. We know that you have many places to choose from and are honored to have you as a guest! We understand how exciting it can be to travel with our kids. Whether it be for tournaments or special trips! We hope she enjoyed playing here and that you were able to walk around and see some of our unique stores and wineries! We look forward to seeing you all next time she plays!

"central location"

Jerry W, Long Beach 18/05/2016

Clean and comfortable hotel centrally located on the Finger Lakes Wine trail.The staff is extremely friendly and helpful.Access to Lake Seneca and Keuka Lakes wineries and craft beer locales.Also close to Hobart and William Smith colleges.Located midway between Geneva, at the northern end of Seneca Lake and Watkins Glen at the southern end.

"Good Stay"

Dave H, Pittsburgh, Pa 17/05/2016

This was our 2nd stay at this hotel. We found this hotel to be clean, quiet, and comfortable. The location is central for Keuka and Seneca lakes. The breakfast was better than most BW hotels we have stayed at. We did not use the pool or exercise rooms but the pool and hot tub looked great and were well taken care of. We played cards every evening in the lobby(not a lot of night life in Penn Yan). We would stay here again on our next trip to FLX.

"Consistently A Great Stay"

Laura H, Adams, New York 16/05/2016

We have stayed at the Best Western in Penn Yan many times over the past 5 years while our daughter attended a local college. The accommodations and staff have always been great! Rooms are clean & comfortable. The staff is friendly and do their best to make your stay pleasant. Great location too! I would recommend the Best Western to anyone staying in the area.

"Clean and new"

ceharv, Pittsburgh Pa 06/05/2016

This is a basic, new Best Western, well located near the center of Penn Yan NY. Thus it is within walking distance of several bars and restaurants in town, and a short drive to numerous wineries along Lake Keuka, particularly those on the west side of the lake. I am not sure how old it is, but has the look, feel and smell of being new. The staff was very nice, friendly and helpful. It is not a luxury motel by any stretch, but presents a good value if you're looking to visit the Finger Lakes, as it is centrally located in the region, with many good local wineries within a short drive.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you for taking the time to post a review of your stay with us. We are very excited that our establishment radiates the appearance of being new! Our staff takes pride in what they do and will be most happy to hear about your comment. We hope that you were able to take advantage of the eateries and unique stores that are all within walking distance from us along with the vast amounts of wineries. We hope to see you again on your next visit to the Finger Lakes!

"Great place"

Tim W, Evansville, Indiana 03/05/2016

My wife and decided to take a wedding anniversary trip to the finger lakes and stayed at this Best Western Inn. It was great! Staff was awesome and a huge shout out to Ruth. She is very cleaver and is a wonderful person

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
First, we would like to congratulate you Tim on your wedding anniversary! We are so glad that your wife chose the Finger Lakes Region to spend your special day together. We understand that they are many choices, and are appreciative you chose to stay with us. A wedding anniversary is a special day, and we are happy to hear that Ruth gave your stay a dash of something extra! He hope to see you again on your anniversary next year!

"Pleasant and relaxing"

Steve C, Sterling, United States 29/04/2016

Friendly staff greeted us upon check-in and gave us the great overview of the hotel's facility. Made recommendation for dinner restaurant. The rooms has thin walls, you can hear the pacing of the upstairs patrons. Beds were very soft in the middle.

"Loved BW Penn Yan"

trudybob, Mechanicsburg PA 29/04/2016

Location was clean, easy to find, loved our stay. Town of Penn Yan was not your cookie cutter block streets, but seemed like a nice town. Fairly close to Seneca Lake area - 20 minutes. Bed was comfortable, tub was big.

"Great Value During the Off Season"

Kathryn A D, Delhi, United States 26/04/2016

Clean, comfy room, good breakfast (including hot choices), and a very helpful, friendly staff make a visit to Penn Yan really enjoyable. The price per room jumps quite a bit as summer approaches, so you get the best value during the off season.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Kathryn A D, Thanks for your kind and helpful review Kathryn. We're pleased you had a comfortable stay and that you enjoyed breakfast. We're big fans of a good, healthy start to the day. The summer months are beautiful in the Finger Lakes and, as you've noted, room prices in all of the hotels in the area are lower during the fall and winter. And yet, the fall is a great time to visit the wineries and enjoy the color of the leaves. Winter skiing and ice fishing is fun too. We hope to see you again, whatever the season!

"Staff was incrdible!!!"

Gregory L, York, PA, United States 25/04/2016

The hotel was extremely conveniently located to the Keuka Lake and Seneca Lake Wineries and there was a 7 1/2 mile walking trail about 100 yards from the hotel. The staff went way above and beyond and even sent my wife complimentary roses and cheesecake for our 26th wedding anniversary. I would DEFINITELY stay there again and again!!!

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Gregory L, We appreciate you taking the time to leave such a kind review Gregory. We are happy to hear you took advantage of our centralized location while visiting the Finger Lakes. We are very fortunate to be nestled on Keuka Lake and quite close to Seneca Lake. Both lakes have so many hidden gems to explore, along with many famous wineries. We want to take a moment to thank you for including the Outlet Trail in your review! The trail is historic in our little town. As you walk along its length you get to see the small forgotten buildings that made Penn Yan what it is today, including a waterfall! Our staff was excited to hear it was your 26th Anniversary. We wanted to make it as special as we could. Thank you for choosing us to spend such a milestone celebration with us. We look forward to seeing you again soon!

"Excellent stay"

Missvolleygirl, New York City, New York 23/04/2016

We stayed at the BW Vineyard Inn for one night on a trip to the Finger Lakes. The staff was very friendly and our room was very clean. Another plus was the complimentary breakfast! For being rewards members we received a small bag of snacks for our stay. We would definitely recommend this hotel.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Missvolleygirl, Thank you for taking the time to post your review and recommend us to others. We're glad you enjoyed your stay. We're glad you liked your snack bag. We like to give our rewards members a little something extra to make their stay as comfortable as possible. We look forward to seeing you back again very soon!

"Great place to stay to enjoy the Finger Lakes!"

cemclellan, Austin, TX 15/04/2016

Great place to stay to enjoy the Finger Lakes! Large, clean rooms. Pleasant and helpful staff. Free Wifi. Plenty of parking. Good fitness room and very nice indoor pool. Cookies and coffee in the lobby in the afternoon.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thanks for sharing your comments. We're happy you enjoyed your stay at the hotel and found everything clean, comfortable and to your liking. The Finger Lakes is such a great place to visit and we hope to see you again soon. The cookies and hot coffee will be ready!

"Penn Yan's Best Value"

Timothy C, North Stonington, United States 13/04/2016

I stay at this hotel once or twice a year when visiting Penn Yan for business. The hotel is a great value with a very clean room, attentive staff and super breakfast included. It is walking distance to downtown and the staff is always eager to recommend places to eat and sites to visit.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thanks for your review Timothy. We appreciate that travelling for business can be tiring. We work hard to get our business traveler's checked in quickly, settled into a clean, comfortable room, and, when the time comes, ready to hit the road again with a full breakfast. We also have a grab and go breakfast, if you ever find yourself in a rush. There's nothing we enjoy more than sharing our local secrets about the best places to eat, walk and visit. Thanks for staying with us. We're always glad to see you.

"excellent place"

a_freq_traveller, london 09/04/2016

hotel is immaculate, rooms are spacious and comfortable and hotel has invested in a new gym and upgraded their breakfast offering. Management is really thinking about what clients like and want. Also they have pet-friendly rooms

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
We truly appreciate the kind review! We take what our guests have mentioned they would like to see, and we do our best to make it a reality. Our breakfast was expanded to include as much as we could, to provide every guest with something delicious to start their day with. We are glad that you enjoyed our breakfast and our new upgraded Fitness Center! Thank you for staying with us, hope to see you again soon!

"Nice clean place"

C6156NUdaves, Wilmington, Delaware, United States 22/03/2016

The room and hotel were very clean. Staff was friendly and very helpful. It is right in town and close to stores and restaurants. The breakfast was average,wasn't bad but not great. Would definitely go back to this hotel and recommend if you are staying in the Penn Yan area.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you for sharing with fellow travelers how helpful and kind our staff are. They appreciate the kind comments. We are very proud of our housekeeping staff and their amazing cleaning! We hope that you were able to take advantage of just how close we are to all the downtown shops and eateries! We have quite a few choices to choose from. Thank you for recommending us as a place to stay! We hope to see you again the next time you're in the area!

"Great stay"

Rennie K, S. New Berlin, United States 21/03/2016

A great stay and a superb breakfast. The staff was very, very kind and helpful as well. The location was convenient. This hotel is also very close to many wineries in the area. I like the Rewards Program that is offered by the hotel.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you Rennie for leaving such a kind review! We are so happy that your enjoyed your stay with us and that our staff was able to help you with anything you needed. Thank you for choosing us as your preferred place to stay while in the area! We hope that you continue to enjoy all the amazing perks that come with being a part of our rewards program! An amazing gift bag filled with goodies awaits your return, along with warm fresh baked cookies for your sweet tooth! We hope to see you again on your next visit

"Sarah Rules"

User 16/03/2016

Sarah is awesome!! Made cookies for the Grand Kids. Always greeted us when we went by the front desk. Grand kids always ask if Sarah is still there when we go back. My wife plays in a pit band and we are there every March. Very convenient location in relation to restaurants, etc. Could walk to most everything. Mexican restaurant is always fun. Great chips and salsa.

"stay at penn yan ny"

James D, Penn Yan, United States 14/03/2016

it was a very nice stay and the staff are very pleasant and will help you in any way. they have a nice breakfast in the mornings. the place is in a great location to visit the lakes and wineries. we stay there all the time when we visit new york

"Great place for the price"

User 04/03/2016

went to the area for Distillery and Brewery tour, no wine this time. Very centrally located and within a few minutes from many stops. Decent breakfast - all the basics, hot and cold. Great staff, clean rooms.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Don, thanks for your review. The locally crafted beer movement is gaining momentum in the Finger Lakes and we're glad you had a chance to enjoy the Distillery and Brewery Tour. We're always happy to host you whether it's for a wine tour, a brewery tour or just because it's nice to get away. We hope to see you again soon.

"Great hotel"

Kevin B, New Jersey, United States 02/03/2016

We have never stayed at this hotel before even though we have stayed in the finger lakes numerous times, This hotel was by far the best stay we have ever had. The staff was very helpful and very pleasant. When we came back to the hotel after being out they were always there to great us and they went out of there way to make our stay very pleasant. The breakfast was very good and hot.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you so much for staying with us on your visit to the Finger Lakes Kevin! We are so happy you not only gave us a try, but we scored as your best hotel stay! Our staff truly enjoyed making your stay a pleasant one. We look forward to welcoming you back soon!

"Fabulous Find"

Jennifer B, Penn Yan, United States 17/02/2016

We very much enjoyed our stay in this hotel. Everything was beautiful, clean, and well maintained. The rooms were quiet and the staff was incredibly friendly and helpful. We will definitely stay again when we return to the area.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you for your kind review Jennifer. We understand you have many choices when selecting a place to stay in the Finger Lakes and we're grateful you chose to stay with us. Our staff truly enjoyed making your stay with us special! We look forward to seeing you again.

"Winery weekend"

MikeRod1112, Beamsville, Canada 16/02/2016

While enjoying the Keuka Wine Trail we stayed at this hotel. It was very clean with friendly staff. It had an excellent breakfast(hot and cold) with a large variety of food. Quite time is from 10pm - 7am and it was very quite for a hotel that was pretty full. The pool and hot tub area was clean with lots of towels.

"Wine and Cheese Weekend"

User 16/02/2016

Spacious room, clean and neat. Unfortunately there was a birthday party going on and so the pool and surrounding area were quite busy and noisy while we were there. A lot of slamming doors and noise in the stairwell. We should have probably requested another room.

"Good value for the Money"

Arlene M, Rochester, NY 15/02/2016

Spacious room with sitting area. Wonderful breakfast. Clean. Staff very HELPFUL. Helped inform us about area restaurants, etc. ENJOYED THE HOT TUB AND POOL. Convenient to business downtown and restaurants.

"Terrific hotel- highly recommend!"

Love2Travel9999, Cleveland, Ohio 27/01/2016

My husband and I have stayed at the Best Western Vineyard Inn in Penn Yan NY many times. It's a great, clean, well-managed hotel. The rooms are spacious and nicely equipped with fridge, microwave, etc. Breakfast has a nice variety for 'continental'. The hotel is dog-friendly. The location at the top of Keuka lake is perfect for visiting wineries on that lake and it's a short 10 minute drive to Seneca lake. We highly recommend.

"Wine Country Stop/ Pet friendsly"

Robert H, United States 19/01/2016

We chose this hotel based on a previous stay... and that it was pet friendly! We had excellent service. We received a pet bag with some treats and wipes to clean them up. There was a nice dog walking area in the back of hotel with bags. We loved the rubber ducky in our room! Everything was clean. It was a fantastic visit for the money spent!

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you for your kind review Robert! We are so glad that you came back to stay with us. We are so glad to hear you and your entire family ( the 4 legged members too!) enjoyed your time in the area. We take great pride in making sure all of our guest feel welcome and comfortable. We hope to see everyone back again soon!

"Lovely Getaway"

Nancy M, Darrow 13/01/2016

We drove down from Buffalo where we were visiting to the Finger Lakes area of NY. What a clean entry way and warm reception at check in. The room was very nice and the pool was great. We were really happy with this property!

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Nancy, thank you so much for your glowing review! We're glad you enjoyed your stay with us and we truly appreciate your warm and thoughtful remarks. We are so glad that you were able to enjoy the pool during your stay. We hope your travels bring you back to the Finger Lakes so we can thank you in person!

"Very Impressive Hotel"

LM77, Harrisburg, Pennsylvania 05/01/2016

My husband and I stayed here for 3 nights while touring the wine trails on Keuka and Seneca Lakes. We were so impressed by this hotel! Check in was easy and smooth, our room was beautiful - we had an oversized room with sitting area and fireplace. Our bed was very comfortable and we slept well. Breakfast was included each morning and it included scrambled eggs, sausage patties, waffles and homemade baked goods, such as muffins and bagels, from the local area. On our second morning there the hotel provided free room service breakfast and had us fill out our order the night before. Very nice touch! The hotel was spotless and the staff was wonderful. We worked out in the fitness room one morning and it had a treadmill, elliptical, stationary bike and cybex machine. The location of the hotel was perfect to get to either Seneca or Keuka wineries. We would definitely recommend the Best Western Plus and hope to return in the future.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
We are very glad that with the many options of accommodations here in the Finger Lakes Region, you and your husband selected to stay with us! We want to take a moment to thank you for allowing us to show you our immense hospitality. We love providing our guests with a warm delicious breakfast. We are also glad that you enjoyed our room service that morning. Our staff enjoys being able to connect with our guests here and provide that extra personal touch! We look forward to seeing you both again soon! Warm cookies and smiles await.

"Excellent stay"

G1949VHroberta, Cicero, New York 03/01/2016

Staff was excellent and friendly. Hotel was very clean and the room was excellent. The location is excellent. Great location if doing the wine trail. Nice bars to go to in Penn Yan. Would definetly recommend this hotel.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you for the kind review! We hope to see you on your next trip to the Finger Lakes Wine Region. Our staff looks forward to your return! We hope you have a wonderful New Year!

"Nice facility and great staff"

501darinm, Myerstown, Pennsylvania 18/12/2015

The motel is nice, clean and well maintained. The staff is professional, polite, and very helpful. I like to stay here when I have business in the area because I know I will have a clean comfortable room and it is convenient for where I need to go. This time my wife came along. The bathroom was a little small for two people. I don't think all the bathrooms are that small though and when I am there by myself, it isn't a problem. My wife stayed there while I was gone, met with some friends there, and used the fitness room. The staff was very accommodating and helpful to her. I would recommend this motel for business or pleasure.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you very much for staying with us. Having a clean hotel with professional, caring staff is extremely important to us. Recognizing this, as you have, has brought a smile to our faces. It seems we need to consider adding a bit more room to the bathroom when we do our next renovation. We appreciate your insight and have duly taken note. Please accept our best wishes for a Happy New Year and we look forward to seeing you again in 2016.

"Exceptional Experience"

Vicki D, York, Pennsylvania 30/11/2015

This is an awesome hotel! The rooms are spotless! The facilities are beautiful and well maintained. The staff is friendly and helpful! The breakfast is delicious! If you are planning to visit the Keuka Lake area, this is the hotel for you.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Vicki, thank you so much for your glowing review! We're glad you enjoyed your stay with us and we truly appreciate your warm and thoughtful remarks. We hope your travels bring you back to the Finger Lakes so we can thank you in person!

"Friendly employees"

User 28/11/2015

We love this place and had a great room. The lady that was in charge of the breakfast was so very nice and wanted to be sure everyone had what they wanted. She was very personable. We will go back someday.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you for taking the time to share your experience with fellow travelers, Penny! The best part of our job is making sure every guest has what they need to make their stay here with us as enjoyable and comfortable as possible. We hope your next visit is soon!

"Birthday Getaway"

User 24/11/2015

My husband and I went to the Finger Lakes to celebrate my birthday. As a member of the Best Western club, we chose Best Western PLUS Vineyard Inn & Suites. Our experience there was exceptional. We were greeted at both check in and check out by a very friendly young woman who was eager to assist us in every way. We had the fireplace room which was very spacious. In our room were flowers, a birthday card, and 2 pieces of cheesecake. I thought that was very thoughtful and a nice surprise. The breakfast included a variety so my husband, who has allergies was able to find something to eat. I will definitely return there on our next trip to the Finger Lakes.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you for staying with us! Our staff had a lot of fun setting up the room for your birthday getaway! We know how important a good breakfast is to start the day. We want everyone to enjoy a fresh, healthy breakfast no matter what their dietary needs and preferences might be. We look forward to seeing you the next time you're in the Finger Lakes.

"weekend get away"

User 22/11/2015

I have to say I was not happy with booking Best Western for this weekend getaway( based on my past experience) but boy I was wrong. From the second we arrived I was happy that we did. This is not your typical Best Wester hotel. The hotel is clean and the staff very friendly and helpful with any questions you may have. In the morning they serving Continental breakfast with selection of food anyone, and the lady that was over looking was doing great job ensuring everyone had something to eat. Thank you, for sure I will be back.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you, Barbara, for mentioning our outstanding staff and full breakfast! We are so happy we were able to make your stay amazing and also change your view of booking with our brand! We truly appreciate your compliments. We hope to see you again soon!

"Premier Quality"

Anne D, New Haven 19/11/2015

I travel a lot for business and I always enjoy my stay at the Vineyard Inn & Suites. The staff is friendly, the rooms are spacious, clean and nicely decorated and the location is perfect. Perfect if you are on vacation, wine touring or like me a business trip.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you for choosing to stay with us during your business travel in the Finger Lakes, Anne. We truly appreciate your “Premier Quality” rating! We hope that your time here was successful (and that you got to spend a little time enjoying the area!). We hope to welcome you back again soon.

"A hidden gem!"

itsallinthedetails, Mechanicsburg, Pennsylvania 19/11/2015

Well appointed hotel - extremely clean and beautifully decorated. Walk in shower with lots of shower heads was an unexpected bonus. I had mentioned when I made the appointment that we would be celebrating my husband's birthday. When we checked in, there were flowers, cake and a card wishing him a happy day. Very enjoyable stay!

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
First and foremost, thank you for choosing to spend such a special occasion with us. We are so glad that you and your husband enjoyed the birthday surprise! Our staff especially enjoying making special occasions a little more memorable for our guests. Your kind words about our hotel, staff and amenities are greatly appreciated; the Roman Showers are definitely a great addition to our suites. We hope to see you both back again soon!

"Great Hotel in Finger Lakes region"

asd24, State College, Pennsylvania 18/11/2015

This is a great hotel for staging your trip in the Finger Lakes region! Clean, modern, good breakfast. It is close to all the area's wineries as well as Watkins Glen and Lake Seneca. The service at the front desk was outstanding.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
We are so glad that you enjoyed your stay with us. We know that you have many choices when visiting the Finger Lakes area and are excited that you chose to stay with us. We pride ourselves on providing modern, convenient amenities to all our guests. Our central location in the Finger Lakes is certainly one of our biggest perks; you can visit many of the area's best establishments (restaurants, wineries and attractions) with just a short car ride. We hope to see you again soon!

"Wine Trail and Devine Hotel"

sandyladyNJ, New Jersey 17/11/2015

This hotel is ideally located for the Keuka Wine Trail and Corning Glass. We stop at Corning each visit to make a new glass object. The staff is exceptional and I love having breakfast at the hotel for an early start on the wine trail. The lobby is spacious for playing games.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you for sharing your feedback with us and our future TripAdvisor travelers! The Finger Lakes region offers so many wonderful attractions; we love that you've made a tradition of visiting the Corning Museum of Glass (and making a new glass gem to take home) during your time here. We appreciate you choosing us as your accommodation during your travels. Our staff love spending time with our guests during breakfast and hearing about all their adventures. We hope to see you again soon!

""Best" Best Western we've stayed in!"

Al H, Hartford, Connecticut 14/11/2015

I booked this hotel for an overnight stay in the Finger Lakes area, mainly based on it's location, close to The Windmill. Upon checking in we received a warm welcome from the young lady at the desk, Sarah, who was very friendly and helpful. In addition to getting us quickly checked in, Sarah gave me information on some of the local wineries and a couple good recommendations for restaurants in the area. Our room was spacious with a king bed and sitting area with a sofa and chair. There was also a small refrigerator and microwave. The bathroom was pretty standard, but had a nice deep tub and came appointed with toiletries from Bath & Body Works. The water was nice and hot with plenty of pressure. After a very nice dinner at one of the recommended restaurants that was within walking distance, we checked out the hot tub and pool. The spa tub was nice but the water could have been a little hotter. The pool was heated and luckily we were the only ones there at the time. Sarah happened to stop in to return some towels and was helpful again answering some questions and providing some information on the local area. This was truly the nicest Best Western hotel that we have stayed in. There was complimentary coffee, tea and juices available 24/7 along with cookies in the lobby. The complimentary breakfast also had muffins and baked goods from one of the local bakeries, nice touch. The only thing I could complain about, albeit very minor, is that I could not get the sleep timer to work on the tv remote. I would definitely recommend it and no doubt we will stay here again when in the Penn Yan area.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you for sharing your review with everyone on TripAdvisor! It was so nice to read through all of your details and complimentary comments; especially about our team. They work very hard to ensure our guest's experience is exceptional so it's great to hear that you had an enjoyable stay with us! We are thrilled to hear you took advantage of our recommendations for eateries and local wineries. Being located in the charming, small-town of Penn Yan certainly gives our guests a multitude of options when it comes to site-seeing. Thank you for bringing the television sleep timer and hot tub temperature to our attention. We will have them both addressed right away. Thank you again for choosing to stay with us. We look forward to welcoming you back again very soon!

"Bill Lundy"

User 12/11/2015

Nice design & curb appeal. Parking lot is well lit. Very, very CLEAN hotel & rooms. King size bed was comfortable & clean and included a couch, chair, refrigerator & microwave. Outstanding breakfast. Having coffee, juice & chocolate chip cookies available 24/7 is a unique touch. 20 minutes to Watkins Glenn. One hour drive to a do not miss trip to Corning Museum.(go in the AM & stay all day) You will be impressed with the local restaurants in Penn Yann.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Bill, We appreciate you sharing your comments with us. Your detailed description of the hotel, service and amenities are spot on and paint the perfect picture for future travelers planning a Finger Lakes getaway. We are thrilled to hear that you got out and explored the region during your time with us. Corning Museum of Glass is a wonderful place to visit. Our partnership with them allows our guests to relax in one of our King Guest rooms after a day of exploration (for 2 people!) at the museum for a discounted rate. We hope to see you back soon!

"Comfortable surroundings"

Tina S, Albany, United States 10/11/2015

This hotel is clean, has large rooms, and a great selection for breakfast. Quiet small town with the comforts of home. Can walk to some restaurants. Quiet except for some traffic noise in the early morning. Will stay here on my next trip through this area.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you, Tina for sharing your thoughtful comments and for choosing to stay with us! The location of our hotel is one of our best amenities. We love being located in the quaint town of Penn Yan in the Heart of Finger Lakes Wine County. Not only are we near some of the area's best restaurants, but our small town is one of the area's best kept secrets. We hope to see you back again very soon!

"Pet Friendly"

User 09/11/2015

Rooms very spacious, comfortable, and clean. "Doggie Bags" were a nice touch. breakfast was very good. Hot fods were gone when I came down, but servers were quick to bring out more. It was the first time I've seen fruit topping for waffles. Only complaints were a little bit of road noise and the whirlpool was not hot.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Mary, Thank you choosing to stay with us and for sharing your feedback! We are glad that you (and your 4-legged family member) enjoyed your stay with us.Thanks for advising us about the hot tub. Our maintenance technician has adjusted the temperature to ensure it's toasty for future guests. We hope you choose to stay with us again on your next Finger Lakes visit.

"Clean, Comfortable Hotel"

ROMENTraveler2014, Rome, NY 08/11/2015

We stayed at this hotel Halloween Night 2015. The room was spotless, refrigerator, hot showers and cookies for a snack. We brought our bathing suits and tried out the hot tub after a long day of sipping wine. The next morning was a hot breakfast: eggs, bacon or waffles. They even had strawberries or blueberries as a topping. We had a wonderful stay!

"One Night Trip"

User 08/11/2015

We stayed for a weekend just for a getaway from work. High marks for the doggy goodiebag! The staff was friendly and helpful! Only issue was the hottub. It wasn't hot at all. The room was excellent, however! Pull out bed and king size were well made. It was spacious, clean, and comfortable.

"Great hotel for families"

VoyageurAylmer, Gatineau, Canada 01/11/2015

We had a king suite. It was very roomy, clean and comfortable. The hotel is seems to be fairy new or recently renovated. There is a good, free breakfast served in the lobby with many options. We had a lot of fun in the indoor pool with the kids. Highly recommended.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you for your feedback. The King Suite is a wonderful room, the extra space and living area can really make a big difference when you travel. We are happy to hear that it fit your needs and you were able to relax and enjoy your time here. Your gracious comments regarding the cleanliness and hotel amenities mean a lot to us. We work hard to ensure we provide top-notch accommodations to all our guests. We hope to have you back again soon!

"Our 3rd stay at this property"

User 28/10/2015

Staff always very helpful. Homemade cookies always available and delicious. We use this hotel as a base for our wine tasting adventures. This is our third trip and we will be returning again next fall.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Bruce, Thank you for sharing your kind feedback with us. We were so thrilled to have you back for another wine tasting excursion – our staff look forward to seeing your group every year! We will be excited to see you again next fall; warm cookies and smiling faces will be waiting.

"Close to Wine Country"

Carol V, Ohio 25/10/2015

This hotel was super clean and the location was a perfect home base to venture into wine country. Breakfast had good choices and there was a large area for eating, so we weren't all smashed together. The bed in our room was just a little too firm for us, but all in all a great stay.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you Carol for sharing you experience with fellow travelers! We take great pride in our fresh and plentiful breakfast options. We want every guest to experience the best our area has to offer from fresh fruit to homemade baked goods from our local Mennonite community. Your feedback regarding the beds is helpful and something we will keep in mind as we consider ways to provide options. Thank you for choosing to stay with us and hope to see you again soon!

"Best Western is Great"

DarrylCady, Scottsville, New York 22/10/2015

We love the rooms, pool, hot tub, and included free breakfast buffet. We like the location in center of Penn Yan and the Finger Lakes Wine Country. We were recommended the Antique Inn on 54A by the representative behind the desk. Never knew about it before.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you, Darryl, for sharing your review. We are so glad that you enjoyed our staff's dining recommendation. The Finger Lakes is home to so many hidden gems, and we love sharing them with our guests. We look forward to seeing you again soon!

"Relaxing Hotel for winery exploring!"

Patty P, Mountain Top, Pennsylvania 21/10/2015

The hotel was very clean, quiet and extremely relaxing after a day of touring the wine country. Fresh baked cookies and hot coffee were always waiting for us when we returned each night to the hotel. The night staff, especially Joann, were over the top helpful and accommodating regarding any questions that we had about the area. It was my sister's 39th wedding anniversary and what the night staff did in their room was amazing.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
We appreciate your taking the time to share your feedback with us, Patty! We are so thrilled to hear that everyone enjoyed their time with us, and we thank you for choosing to spend such an important and monumental occasion with us! Thirty-nine years of marriage is certainly something to be celebrated! We are glad you were all together to celebrate, and you enjoyed our gifts. We can't wait to see everyone again. We'll be sure to have a warm batch of cookies and coffee waiting!

"Pet Friendly"

Bruce B, Mansfield, United States 21/10/2015

Very nice pet friendly location, received "doggie bag" of treats at check in and room was on 1st floor near exits. Pet walk area is well lit for night time use, clean up supplies were also provided. Walk area was not completely fenced, but did allow room for dogs to run off leash safely.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Bruce, Thank you for sharing your feedback with us. While we love our (human) guests, there is always a special place in our hearts for our 4-legged friends. As dog owners, we understand how important it is to have the option to travel with ALL our family members. We hope to see you again soon.

"Finger Lakes"

Alan Z, Rochester, NY, United States 21/10/2015

This is a superb hotel at a very reasonable price. The property is very attractive and conveniently located at the head of the Keuka Lake. The rooms are spacious and comfortable, nicely decorated with all the necessary amenities. I particularly appreciate the available desk space for working.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you for sharing your kind review with us and our future TripAdvisor Travelers. It's so great to hear that you enjoyed your stay! Being able to work comfortably while travelling is important and we're glad you found your room and work spaces comfortable. We look forward to seeing you again!

"When staying in the Finger Lakes area"

Jmatthew G, Arlington, United States 20/10/2015

The Best Western Vineyard Inn & Suites is the place to stay. Rooms are very comfortable, staff is friendly, professional and accommodating. The breakfast is outstanding. Location is perfect for touring local wineries, the golf course and local shopping. Short drive to Hammansport, Geneva and Corning.

"Made our stay SPECIAL!!!!"

Tracy S, Lackawanna, United States 19/10/2015

Can't say enough about this hotel. It is CLEAN, MORDERN AND STAFF MAKES YOU FEEL LIKE FAMILY!!! It was our anniversary and the staff went out of their way to make it SPECIAL!!!! I HIGHLY recommend this hotel. THANK YOU to the staff for keeping this hotel CLEAN AND FRIENDLY!! A special thanks to manager Megan and Ruth!!

"Ideal place to stay"

LongIslandteacher64, Bellmore, New York 18/10/2015

We have stayed at this inn many, many times over the years. It is always impeccably clean, the service great, the breakfasts bountiful. No idea why we did it but on our last trip to the area we decided to try a new competitor! Funny, how you take all those little extras for granted - until you don't have them. We will be back to our favorite place the next time we are in Penn Yan - never to wander again!!!! We love your fluffy towels, your great breakfast, your soft tissues, your smiles! Thanks for keeping your standards as high as you do. Never to be taken for granted again!

"Clean, quiet and friendly!"

Nancy D, Bloomsburg, Pennsylvania 18/10/2015

From the moment we walked through the door we felt welcomed and had a wonderful experience. Our room was beautiful, clean and quiet. The staff was friendly and Ruthanne Reed surprised us with wine and roses for our anniversary. When we went down to thank her she turned the conversation around and told us how wonderful we were and thanked us. We will definitely stay here again and recommend it to friends and family. The only thing I would recommend would be to add a few more low tables in the breakfast area because it is hard for the disabled, elderly, or very young to sit at the high tables.

"Ok hotel and price"

Birthe P, Odense, Denmark 18/10/2015

Nice service and Ok breakfast. Nice room and internet. Very small pool. We could not find any resturant in the area. We only stayed there for 1 night on our way to Niagara Falls. If you like wines there are many winerys in the area.

"Roadtrippin New York"

Nanran212, Chippewa Falls, Wisconsin 17/10/2015

We stayed here 3 days while visiting the Finger Lakes area. Wonderful stay from the moment we arrived till we left. The entire staff was very friendly. The entire hotel was very clean and quiet. The free breakfast was great every morning. The hotel is very pet friendly and our family dog was welcomed. We would definitely stay here again.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you sharing your kind review with us and all of our future TripAdvisor travelers. We are so glad to hear you and your entire family (the 4-legged members too!) enjoyed your time in the area. We take great pride in making sure all of our guests feel welcome and comfortable. We hope to see everyone back again soon!

"Great Stay"

Audthang, Maryland 17/10/2015

My husband and I came up to the area to visit Watkins Glen State Park. Found this hotel on Trip Advisor and we were not disappointed. The hotel was clean and had everything we needed for a very comfortable stay. The room was well appointed and very spacious. Would recommend this hotel to friends and family.

"awesome service"

gwatbear, Jefferson, Maine 15/10/2015

What a nice place to stay, beautiful rooms, awesome service, The person on board the two nights we stayed was Ruth Ann she made our visit very special. She went way out of her way to make sure the 6 of us had what we needed and more. She went over the top for a very special occasion for one couple in our group. Thank you so much, we will definitely stay at this hotel again. Also pet friendly. Very personal, friendly, always asking if we were having a good day. She is the employee of the year and I can see why. Thank you.

"Clean, Comfortable, and walking distance to downtown"

Karl M, Milford, Pennsylvania 13/10/2015

Stayed here with a large group and everyone had a good time. Rooms are clean and comfortable. The staff was friendly and very helpful. We were able to talk and enjoy downtown Penn Yan. I would definitely stay here again.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you, Karl! We're glad you had time to catch up and enjoy downtown Penn Yan while you were here. It's nice to walk the streets of a small, rural town in Upstate New York and enjoy the historic buildings, taverns and restaurants. We're glad you enjoyed your stay and we hope to see you again!

"Stay here - you will not be disappointed!"

Susan K, Westmoreland, United States 13/10/2015

One of the most pleasant, efficient and cleanest BW I have stayed in, we travel all over the USA on a motorcycle and have stayed in many Best Westerns. This is by far one of the best!!! Great location, friendly staff and very well maintained inside and out. The only thing I would like to comment on is the breakfast was a little bland tasting, but overall well presented. We will definitely be returning on our next trip to the Finger Lakes.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Susan, We were delighted to host you at the Vineyard Inn and Suites. Thanks for giving us such a high rating based on your cross-country hotel experiences. Thank you, as well, for your comments about our breakfast. We continue to add new options that include healthy, wholesome foods to ensure we exceed everyone's expectations. Towards that end, your comments are greatly appreciated. We hope your biking plans bring you back to the Finger Lakes next year, if not sooner.

"Cream of the crop!!!"

Richard S, York, United States 12/10/2015

We cannot say enough about this hotel...great hotel, great rates, very clean, great staff, awesome free breakfast, quiet rooms, within walking distance to town/restaurants. They really brought the 'personal touch' back, in a world where it has become so forgotten. We will DEFINETLY stay here again, & recommend it to others!!!

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Richard, Thank you so much for sharing your thoughtful comments and feedback with everyone on TripAdvisor. We enjoy meeting and helping everyone who stays with us. Each person has such a wonderful story about why they are coming to the Finger Lakes. Our staff believe in small town hospitality and they take great delight in ensuring your stay is comfortable. We look forward to welcoming you back, should your travels bring you to the Finger Lakes again.

"A Perfect Overnight Stop"

HudsonValGal, Hudson Valley (NY) 12/10/2015

Located at a village intersection, this chain hotel provided a comfortable respite during our travels in the Finger Lakes. Our room was spacious and immaculate. The breakfast was generous. The charming desk clerk, Courtney, was the friendliest and most helpful hotel employee we've come across lately, handling check-ins and check-outs, taking reservations, giving us maps and travel directions, and keeping the breakfast buffet fully stocked. I loved the spacious deep soak bath tub--and the take-home rubber duckie was a lovely touch. Our third floor room facing the street was quiet except in the morning when the occasional truck came to a stop at the intersection. The value was excellent--less than half what we'd paid at an inn the night before.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you for your review. We're glad you enjoyed your stay and Courtney will be delighted to know she helped make your stay memorable. She is such a valued member of our team! We're glad you have “Duckie,” to remind you of your travels in the Finger Lakes and we hope to see you again soon!

"Great value for location"

Marcus R, Toronto, Canada 10/10/2015

Good central location for Finger Lakes region. Very clean hotel, excellent staff, and good amenities. Good value for money. Wireless internet somewhat spotty, but usable. Indoor pool and spa a bonus feature.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you for sharing your feedback with us Marcus. We are very appreciative of your wonderful compliments and can't thank you enough for sharing them on TripAdvisor. We will certainly look into the WIFI matter you've noted. We understand how important it is to our travelers to have strong internet signal during their time with us. Please know this matter will be addressed. We hope to see you back again very soon.

"Excellent breakfast"

pmjj2015, Cheltenham, United Kingdom 08/10/2015

An excellent hotel with lots of amenities - indoor pool, gym, guest laundry The breakfasts were excellent - fresh fruit although not a huge choice, porridge, cooked breakfast. Still plastic plates, cutlery and cups though! Within walking distance of Penn Yan, cinema and eating places Would come back

"A Must Stay"

User 06/10/2015

The staff at Best Western PLUS is excellent and will treat you well. We visit the Finger Lakes every year for our anniversary weekend, this being the third year. We stayed at this hotel the first year and a different hotel the second. We returned to this hotel this year because we knew the quality. They surprised us with roses and wine and made us feel very special. We will stay again. The breakfast could be improved upon, but it is very typical of a free hotel breakfast.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Cindy, Happy Anniversary! Thank you for choosing the Vineyard Inn & Suites to celebrate such a special occasion. We were thrilled to have you back. We appreciate your comments regarding our complimentary breakfast. All ideas are welcome and appreciated as we work to integrate healthy, locally grown foods into our offerings. It's been our privilege to serve you and we're glad to hear you'll be back!

"A wonderful end to a day in wine country!"

User 05/10/2015

I travel a great deal, and must say that this Best Western is one of the nicest, most welcoming lodging opportunities that I have experienced in the recent past. From the welcoming front desk staff to the clean, spacious rooms, the stay was outstanding. The room had a separate sitting area and made the time spent in the room most relaxing. The variety and quality of the breakfast items was outstanding. I booked this hotel for a group of 8 cyclists, and all were equally impressed. I will certainly use this hotel in the future on return trips to the Finger Lakes.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
The only thing better than receiving such a wonderful review, is receiving such a review from a seasoned traveler. We understand you have choices for accommodations when visiting the Finger Lakes and we are grateful you chose to stay with us. It's extremely rewarding for our team to receive your compliments about our friendly service and comfortable accommodations. We hope we have the pleasure of welcoming you back soon!

"Good experience"

User 28/09/2015

Very friendly staff. Extremely clean and well take care of by staff. The only thing I would have changed was to see the lake from the hotel. The breakfast could be limited to cold foods and continental type breakfast.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you for sharing your review on TripAdvisor! We appreciate you taking the time to share your thoughtful comments about our facilities and our staff. Although we are a short drive walk to the lake, we hope you were able to take advantage of the many restaurants, wineries and attractions that are just a few short miles from our door. Your comments regarding our breakfast is important. Please know, that when we reevaluate the breakfast bar options your comments will be taken into consideration. Thank you again for your feedback! We hope you will come back and stay with us again soon.

"Thoroughly Enjoyable"

NewJerseyAwaywego, New Jersey 27/09/2015

Located in a area convenient to the Finger Lakes. Property is clean, inviting and comfortable. This Best Western Plus went out of their way to make our visit very enjoyable. When we return to this area, we will definitely stay at the Best Western Plus Vineyard Inn and Suites.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Thank you for your review. Our team is passionate about doing all they can to make every stay a memorable one so we couldn't be happier that this was your experience. It has been our privilege to serve you and we will look forward to welcoming you back for another memorable stay soon!

"Excellent dog friendly place to stay in Wine Country"

User 26/09/2015

We enjoyed our stay at the Best Western in Penn Yan. We had a dog friendly room .The room was large, spotless and comfortable. Although it was in town, there was a grassy area behind the hotel for dog walking- complete with a clean up bag station. We enjoyed the pool & jacuzzi and the breakfast did not disappoint. We were happy to see scrambled eggs & sausage on the buffet in addition to the usual waffles, yogurt muffins & cereal. The location in Penn Yan was very good with short drives to both Seneca & Keuka wineries. In addition the staff was very accommodating.

Megan D, Manager at BEST WESTERN PLUS Vineyard Inn & Suites, responded to this review
Carol, We appreciate you taking the time to share your review with all our future travelers on TripAdvisor. We are so happy that you and your 4-legged family member chose to stay with us. We are thrilled you loved every aspect of your stay, the hotel amenities and the convenience of being just minutes away from Keuka & Seneca Lake wineries. Thank you again for your posting your amazing review! We will look forward to your next visit to the BEST WESTERN PLUS Vineyard Inn & Suites.

Queste recensioni rappresentano le opinioni personali dei viaggiatori e non di TripAdvisor LLC o dei suoi partner commerciali.