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Best Western Hotel Orange Plaza, Orange

1302 W Chapman Avenue, 92868-2833, Orange, United States - See on a map
Best Western Orange Plaza - King The Best Western Orange Plaza is ideally located in the center of Orange. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Stay at this Orange, California hotel featuring recently renovated guest rooms and ideally located in the heart of Orange County. The Best Western Orange Plaza is conveniently located in central Orange County, with easy access to Disneyland®, Chapman University, Angels Stadium and world-famous beaches of Orange County. Hotel guests will appreciate the variety of nearby dining and shopping options near the hotel including the Mall of Orange. The popular Old Towne Orange, a national historic landmark, is just a mile away from the hotel. This recently renovated hotel features well-appointed rooms equipped with free high-speed internet access, cable TV with HBO® and other amenities to make guests feel right at home. A complimentary full breakfast and newspaper are available each morning. A friendly staff is ready to ensure a comfortable and memorable stay. Make an online reservation today at the Best Western Orange Plaza in Orange County, California! Enjoy your stay. Complimentary full breakfast, Outdoor pool, and High Speed Internet. Renovations are underway, up to 1/3 of property, to better our guest experience until January 1, 2020

Best Western

Hotel Orange Plaza




Hotel advantages

  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Free parking
    Free parking
  • Safe deposit box
    Safe deposit box
  • Multilingual staff
    Multilingual staff
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2020
Travelers Choice 2022
Travelers_Choice 2020
based on 342 guest reviews
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Sleep Quality

"steve and helen's review"

stevecgregg, Elk Grove, California 24/04/2022

we stay at best western plaza motel every time we come to orange, ca. our room has always been great. no negative issues. the staff Michael, Dave and Cindy are great. the only thing we would like to see improved is to have the pool heated but it won't stop us from staying at this motel. once you find a good motel, stay with it.

"Clean and comfortable hotel"

pianogirl66, San Diego, California 19/04/2022

We stayed here since it wasn't too far from Disneyland but much cheaper than the hotels near Disneyland. The beds are comfortable and breakfast food was quite good and plentiful with a wide assortment.

"Disappointed return customer"

lorettahwhite, Kansas City, Missouri 06/04/2022

We have stayed at this motel occasionally over several years, as we have family nearby. Always looked forward to a comfortable night sleep, but was disappointed on this trip with the newer hard beds. If you likes a hard bed, you'll like it. Neither I nor my daughter liked it. We couldn't get comfortable to go to sleep, woke up frequently in discomfort, and woke up aching in the morning.

Michael Nuño, General Manager at Best Western Orange Plaza, responded to this review
Lorretta, Thank you for being a guest at Best Western Orange Plaza for many years. It pains me to hear that you and your family did not like the new beds we put in all of our rooms when we remodeled December 2019. We wish circumstances were different and we understand that you more than likely will stay at another hotel your next trip. The entire staff wishes you the best.

"Love this place!"

zhanksmom, Desert Hot Springs, California 21/03/2022

The staff is always accommodating and friendly. They answer any questions you might have. Housekeeping is also quick to help in your time if need with a friendly smile. This place is close to malls, dining and a grocery store.

Michael Nuño, General Manager at Best Western Orange Plaza, responded to this review
Janine, Thank you for staying at Best Western Orange Plaza. We appreciate your review and can't wait to see you back. You and your family are amazing.

"A wonderful bargain!"

ProfessorAzania, Los Angeles, California 15/03/2022

I had some early morning business to conduct at Chapman University, so I stayed over the night before at the Best Western Orange Plaza (about a 20 minute walk to the Chapman campus). The motel's website advertises that the rooms are "newly refurbished" and this is no exaggeration! My room was spotless, and everything looked spanking new and in great shape. Items were even wrapped in plastic due to COVID cleaning protocols. The armchair and ottoman were super comfortable for reading, the giant TV had plentiful cable channels, and the in-room coffee was great. The only downside is that the only window overlooks the passageway, so you don't have much privacy if you want to keep your curtains open to allow the lovely Southern California winter sun to stream in--but, hey, this is pretty standard for motel layouts. The room rate includes free wifi and breakfast--you can't get a better deal than this!

Michael Nuño, General Manager at Best Western Orange Plaza, responded to this review
Dear Professor Azania, Thank you for staying Best Western Orange Plaza. We always love a good read that helps us sell the room to potential future guests. I might add that people can not see into your room if the 1st set of curtains are closed. You can see out of the room but there is no visibility into the room during the day. We would love to have you back. Please call us directly when booking a room and mention our Chapman University discount.

"Convenient location"

User 15/02/2022

If you are able, book your stay as soon as you possibly can. Due to the convenience of this location, it fills up quite a bit faster than one would expect. This Best Western is right in the middle of EVERYTHING! Food, shopping, entertainment, etc.

Michael Nuño, General Manager at Best Western Orange Plaza, responded to this review
DearDWDavis, The staff sends our thank you for staying with us and reviewing the property. Your review is beneficial for future guests. We are glad that you are pleased with our location and hope to see you back.

"Pleasant Surprise in Orange"

Victorjw, Orange, California 23/01/2022

I used to live in Orange and drove past this place for years. Now that I live out of the area and was visiting, I thought I'd give it a try. It's an older property, but you'd never guess that when you're inside. The rooms appear to have recently been renovated and are very modern, comfortable, and clean. The management was very professional and accommodating. The property felt safe and secure. Overall it was a very pleasant stay.

Michael Nuño, General Manager at Best Western Orange Plaza, responded to this review
Victor, I want to thank you for staying at Best Western Orange Plaza and taking the time to write a detailed review. Anyone reading our reviews will agree that most of our reviews are like this one. We run a tight ship and customer satisfaction is our number one goal.

"My Stay"

monaghann56, Orange, California 22/01/2022

This property is within walking distance of just about everything in Orange. Excellent rooms, clean & always fresh towels & hot water!!! Clean bedding & comfy room!! Very small odds & ends need addressed in each & or multiple rooms.

Michael Nuño, General Manager at Best Western Orange Plaza, responded to this review
Ned, Thank you for rating us on Trip Advisor. We appreciate your business. We will see you again.

"Pretty good"

ClementineQW, Sacramento, California 26/12/2021

I stay here when I come to visit my brother and family, who live in Orange. It is greatly improved since it was renovated. It is satisfactory for my needs, although it seems that very few amenities are provided. At least I found the hair dryer. I thought the scarcity of amenities might be due to Covid concerns. I do not get the breakfast, however, I would appreciate a few more coffee and sugar packets to make coffee in the room. I think the bed is comfortable and my TV worked fine. I could hear water going on and off in other rooms, and, as other reviewers have said, the water pressure in the shower isn't very strong. I always choose a room on the second floor to maintain a greater sense of privacy-I.e. people walking back and forth to breakfast, cars coming and going, noise from the pool, and other things like that. Still, overall, I enjoy my stays here and consider this a perfectly reasonable place to stay when I visit Orange.

Michael Nuño, Other at Best Western Orange Plaza, responded to this review
Clementine, Thank you for staying at Best Western Orange Plaza. It's great that you choose us to stay with when visiting family in the area, we truly appreciate that. We put less amenities during this pandemic because sometimes we are forced to throw away unused items like coffee packets or notepads due to possible contamination from previous guests. A tip for anyone reading this is that you can always request extra coffee or anything your heart desires from the front desk at the time of reservation, check-in or during your stay. It is of no hassle to us and we want you to have everything your need. Thank you again.

"BW Orange Plaza"

User 14/11/2021

Great location! Near UCI Medical Center, plenty of places to eat, gas aand groceries across the street. Very well lit, clean and inviting facilities. Friendly responsive staff, great experience overall. Definitely recommend!

Michael Nuño, Other at Best Western Orange Plaza, responded to this review
Martha, As I'm responding to your review, I've realized the tardiness of it. I apologize as I like to respond to every review in a timely manner. We appreciate your comments and agree with them. This is a top review that describes us and our location area. Thank you!

"Another Pleasant Stay in Orange"

drag0nbb, Santa Clara, California 17/10/2021

Really helpful, nice and pleasant staff. Remodeled rooms are now bright and modern. Ralph's, eating establishments, Old Towne all within walking distance. Breakfast is provided. Popular place for Disneyland visitors to stay. I like that it's small versus the bigger hotels with hundreds of rooms that are noisy.

Michael Nuño, Other at Best Western Orange Plaza, responded to this review
Dear Traveler, Thank you for the excellent review. We're thrilled your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. We look forward to hosting you again for another fantastic experience in Orange. Have a beautiful day!

"looks can be deceiving"

User 24/09/2021

i thought id hit the jackpot. a cheap hotel, near disneyland, that has good reviews? sounds too good to be true! and it was. it should first be noted that this is a motel, and not a hotel like it's listed on various sites. the check in process was quick. the concierge was very kind. our first impressions of the room were even really good. however, everything quickly started to go downhill. while having the sink outside of the bathroom seemed like a fun idea at first, it was more annoying than anything. the actual bathroom itself is so small, you can't stand in there and shut the door at the same time. we struggled to close it without having to sit on the toilet or step into the shower. there's no privacy because every bodily sound is echoed throughout the whole room. the water pressure in the shower is horrendous, especially when compared to how aggressive it is coming out of the bathroom sink. we're in a drought and even taking the fastest shower i could, with the sprinkles barely coming out of the shower head, it took me over fifteen minutes JUST to wash my hair. the towels are very small, thin and aren't very absorbent. they also don't believe in regular hand soap. we had to buy our own at CVS. anyway, back to the sink. it's loud, it's aggressive, and the water coming out of it smells so bad. good luck sleeping if someone needs to wash their hands. we tried to settle in and watch some tv. the remote didn't work. i had to fiddle with the batteries for a while before it halfway started to work. i decided to check out the pool, which i didn't notice until after id been in it, how dirty it was on the bottom. the bed is hard and uncomfortable and makes a bunch of noise if you breathe on it wrong. between how loud the bed is and how loud it is from the noise outside in general, i genuinely did not sleep. and this is all just the first day. by day two, we'd accepted our fate of having this awful room. we spend the day out. come back to get some sleep. at around three am, we're startled by someone trying to get into our room. because the walls are so thin and the noise is so bad anyway, i just assumed it was a neighboring guest that got locked out and was trying to wake family. when i realized he was trying to shake our door handle, i got up and looked through the peep hole. sure enough, this man was aggressively, for about a half an hour, trying to get into our room. i tried calling the front desk for help, but the phone in the room didn't work. because my friend and i were so frightened, it took us too long to realize we could use our phones to call the hotel. so i did, and the person at the front desk said he was coming. i stayed at the door, looking through the peep hole, for over a half an hour and he never came. the guy eventually left, but fat chance on me falling back asleep. the next day when i went to talk to the front desk about the experience, he assured me it never happened, but joked that he'd brought horror nights to us. even though i understood he was trying to make light of the situation, it didn't sit well with me. im legit traumatized from this experience, but go off. i told him the phone wasn't working. he acknowledged it was a safety hazard. i gave him permission to switch the phone out while we were gone despite the privacy sign on the door. he assured me it would be fixed. when we got back, and for the remainder of our stay, the phone was never replaced. nights three and four were significantly less eventful. someone was smoking directly outside our room, which resulted in their cigarette smoke filling our room. i didn't report it because they never came to help with the man, they didn't change the phone, so at that point, i didn't see the point. between people, doors opening, closing, the sound of everyone else's plumbing through our room, it was very loud. not pleasant. the stay here ruined my entire trip because all i wanted to do was go home and get away from there. i wish they'd have given us our money back, but that's too much to ask for. i've never had such an awful experience at a hotel.

Michael Nuño, Other at Best Western Orange Plaza, responded to this review
Dear Jennifer, Thank you for taking the time to give your feedback. I'm sorry to hear the rooms weren't up to the standard you've come to expect. I have personally addressed this with our staff to ensure this won't happen again. The room phone was replaced and verified working by maintenance as he called the front desk to make sure it worked. Smoking is not allowed in our rooms or near our rooms, we would have taken care of the smoker if we were aware of the situation. We are sorry for your experience.

"poor service"

User 09/09/2021

Rooms are clean. noise is too much from kids screaming and loud music at the pool. I felt bad as a platinum customer asking for service. 2 out of 4 of the worker had respect and understood. i was there on a business trip and could get little done due to the noise and when i checked out of the over priced, normally $90 , that i paid almost $290 a night, they had me wait in the in the hot /humid climates as the the manger walks by not asking if i would like to sit inside or if they could offer water. guess ill have Hilton buy out my points. Waste of money, but if only staying for leisure day or so, go for it.

Michael Nuño, Other at Best Western Orange Plaza, responded to this review
Skeesling, Where do I start. You are a return guest who we had issues with checking out late your last stay in May. The most recent stay that you are talking about in September, you called the cops on your own guest. You complained about noise from other people when you and your friend were the ones who created a problem and called the cops on each other. I will stop here and just mention that you are a do not rent at our property. We appreciate your business but there are just too many issues that come with you. Thank you

"Hotel has Potential"

ecs007, Phoenix, Arizona 28/06/2021

It wasn't the worst experience, but the hotel needs some updating. The exterior looks shabby. The rooms are clean, but the beds and pillows are uncomfortable. The staff was rightfully cautious with COVID, but they need to find a better way to serve breakfast. We waited half an hour and left out of frustration. Fix these issues, you got a great hotel.

Michael Nuño, Other at Best Western Orange Plaza, responded to this review
Dear Traveler, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating.


wardbrookfield, Orange, California 27/06/2021

The pool was not heated, there were crickets in our room, breakfast was o.k., we were denied a little later checkout, and now I'm leaving a review and Best Western is making me type a minimum of 200 words just so I can let others know about needed improvements. Corporate America! Sheesh!

Michael Nuño, Other at Best Western Orange Plaza, responded to this review
Dear Traveler, I would like to apologize for my late response to your review. We have read your complaints and have a duty to reply back. Unfortunately our outdoor pool is not heated, we do have this posted on our website and staff is instructed to inform any guest who mentions the pool. It's understandable that crickets are annoying, our rooms and property are preventively sprayed for bugs every month. From time to time a cricket may survive in the plants and find a way into the room. Our staff is train to handle these situations and we would appreciate anybody to call the front desk at any hour. Late check-out is never guaranteed, however we try to comply by at least noon if we are fully staffed and do not have several other late check-outs that same day.

"Very Happy"

User 05/06/2021

I recommend this BW I stay here when in town visiting family. Always service with a smile. Rooms are always clean, check in and check out are always quick and easy. I have always enjoyed my stays and appreciate the breakfast as well.

Michael Nuño, Other at Best Western Orange Plaza, responded to this review
Thank you for patronizing Best Western Orange Plaza, and taking time out to share your experience on this social platform. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to Best Western Orange Plaza.

"Not if you are a light sleeper ....."

User 13/05/2021

The room was updated and had all the amenities needed. Breakfast foods, nice options, were served by one of the employees. The bed was firm and comfortable. HBO and MAX movie channels where available to watch - something I don't get at home. Only problem with this Best Western location, is the location. It sits on two main roads and there is alot of vehicle noise. There is a period during the night I believe the traffic subsided and sleep was acquired. I did use white noise to sleep and drown out some of the noise. Overall, it met my needs for the days I was staying there.

Michael Nuño, Other at Best Western Orange Plaza, responded to this review
First and foremost thank you for taking the time to share your feedback with us on Trip Advisor. We like like to express our apologies for your lack of sleep at our hotel. Most guests feel that our hotel is quiet however we understand that the street noise does have an impact to some guests. We hope that you find a hotel that meets your needs the next time you stay in the area.

"Good enoughh"

User 21/04/2021

my only complaint is that they don't offer or honor my diamond loyalty status with allowing my party a late checkout neither was I able to receive a upgrade to a nicer room marriot bonvoy is easily a better choice for travel.

"Great trip"

caroleb2952, Saint Louis, Missouri 09/04/2021

I first learned of Best Western while traveling across country with a friend of mine. My friend had mad all the hotel reservations. I was very impressed by the consistency of Best Western throughout the states. So the next time I had to travel that's the way I went.

"Great place to stay!"

paulaalldredge, Morrow, Ohio 18/03/2021

Older hotel, but nicely updated! Have stayed at this hotel three times and staff is great! Due to COVID-19 there were changes in the breakfast routine, but the staff rolled with the flow and were fabulous!

"Overall nice stay!"

ClementineQW, Sacramento, California 08/02/2021

I stayed for three nights and I as quite pleased. The room was clean although it was dirty under the lip of the sink. There were only a few tissues left in the box and I didn't see a blow dryer, which usually comes in the rooms of hotels these days. The towels are also small in size relative to the usual sized bath towels. I did enjoy my stay though-I appreciated the fact that I couldn't hear noises in adjoining rooms and the bed was quite comfortable, despite a relatively thin blanket. These are minor complaints, though, and I consider it a very good place to stay at a good price!


amsanchez1503, Placentia, California 18/01/2021

customer service was phenomenal they made us feel welcome met our needs covered everything down to the snacks just very thorough rare and one of kind courteousness from beginning to end.... they make you feel so welcome and comfortable tht you look forward to going back

Michael Nuño, Other at Best Western Orange Plaza, responded to this review
Thank you for honoring Best Western Orange Plaza with high scores. Please accept our offer to stay another time and receive 15% off of the non-discounted rate. In order to receive this discount, please call us directly at 714-633-7720, mention this email when booking reservation and bring a printed copy with you at check in. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Michael Nuño Manager Best Western Orange Plaza Each Best Western® hotel is independently owned and operated. Thank you for staying at our hotel and leaving a review. We are collecting response information from guests like yourself and turning it into ideas that will make us better for future visits. We wish you a healthy and safe 2021.

"Travel for appointments"

gamo2kids, Reno, Nevada 29/12/2020

We stay here for appointments at CHOC— Groceries/Starbucks across the street . Mall within walking distance.Close to Disneyland, (when open) and can connect to busses to take you there. Staff is great

Michael Nuño, Other at Best Western Orange Plaza, responded to this review
Thank you for taking the time to give incite about our hotel. This helps potential guests find us and we appreciate your thoughtfulness. It's always great to see you. We hope you and the family are well.

"Above and Beyond"

Salth2o, Salt Lake City, Utah 28/12/2020

They took great care of me, I had an injury and the hostess was able top find me a room on the 1st floor. Rooms have been recently remodeled. Very bright and clean. Hot breakfast and centrally located. I would definitely stay again.

Michael Nuño, Other at Best Western Orange Plaza, responded to this review
Thank you for choosing Best Western Orange Plaza and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at Best Western Orange Plaza takes pride in creating a memorable "home away from home" for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve. Thank you again for your positive comments. I have shared them with our entire team as well as our senior management. We look forward to hosting you many times over at Best Western Orange Plaza. If I can be of assistance in the future, please don't hesitate to contact me at 714-633-7720. Sincerely, Michael Nuño Manager Best Western Orange Plaza


loudog6415, Riverside, California 16/11/2020

The staff was very friendly and helpful. They let us have a late check- out which was very beneficial for me since I have to do a regimen of medicines after I eat breakfast. And they allowed me to have a late check-out which is very much appreciated. Breakfast was good the lady that was helping us with super friendly and the food was hot and good. We were able to park in front of her room since I am partially disabled it was helpful I would definitely stay here again

"2 bedrooms 1 room"

User 23/10/2020

We had booked the 1 king and 1 double was the best my husband and I had pur privacy and my cousin had her own bed in the main room. The only thing was that our private room did not have a TV but overall satisfied

"Way better then expected"

User 25/09/2020

after staying at a larger best western I was extremely surprised to find this small quaint building. Lobby and entire building recently remoldeld. Front desk staff extremely sweet and courteous. While the larger best western I had stayed at did not have grab n go bags or any type of breakfast this one offered both. Actual breakfast was modified but still fresh and warm. Now we did book a king suit. This place is not a true suit. Its just a small extra room with pull out couch. The layout could be a little bit better but the fantastic customer service made up for the lack of size in the room. Oh and the bed was truly amazing I did not want to get out of bed. Even the sofa bed was newer and comfortable.


User 09/07/2020

I drove from san diego to santa ana for a work related trip and stayed at this hotel for two weeks. The staff was extremely pleasant and polite, there customer service was awesome and very accommodating, everyone at the front desk was so helpful and available 24/7. Everyone went above and beyond to see that we were comfortable and had everything we needed during our stay. The rooms were very clean, the outside atmosphere was so nice and most of all... quiet, so you can relax! We had such a positive stay and hope to be back soon.. book your next hotel reservation here, you will not regret it!!

"ALL pros, NO cons"

esmeriv777, Las Vegas, Nevada 30/06/2020

I really enjoyed my stay here. It was a fast and easy check in with polite staff. The room was very clean with lots of space and amenities. I loved the shower pressure and the soap dispensers is a great idea, not cheap skin/hair drying products either. The beds were plenty comfortable. It was nice and quiet, not noisy as other hotels I have stayed at. The area had many different choices of restaurants nearby which was another plus. I will definitely recommend family and friends to stay here! You have a returning guest here as well!

"Don't arrive hungry or expect a soft bed!"

FedupHotelGuest, Brea, California 18/04/2020

I arrived at midnight counting on a microwave in the room like every other place I've stayed...wrong! This property was just renovated so it was intentional! The room has super bright overhead lights and a very hard mattress (just like the BW in Placentia) after their renovation! Sleep was impossible between the bed, neighbor noise above and the staff talking very loudly amongst themselves in front of the rooms at 8 a.m. No detectable perks for BW rewards members and no breakfast. Hopefully your stay is better than mine was!

"Pleasantly surprised"

bfp861, Orange, California 24/03/2020

The rooms are clean and lovely with nice touches and amenities. The beds are super comfortable. The motel although old well taken care of and going through exterior upgrades. The staff professional and accommodating.

"Great Staff!! The BEST"

bevb316, Temecula, California 18/02/2020

My husband had a few Dr Visits @ St Joseph Pavilion & this location was perfectly located on Chapman & Main St in Orange. Sandy attending the Front Desk is the KINDEST & most helpful Hotel Staff Member I have EVER met!! I can say this on good authority because I have flown the world over as a Flight Attendant for a Major Airline. This isn't a 5 Star Resort property but she makes you feel that welcomed. I'm a Diamond Select Best Western Member & a Hilton Diamond Member so I have been welcomed @ many Hotels to achieve that status. The rooms are newly refurbished & clean! Complementary Breakfast in the morning. I will stay again....SOON!!

Michael N, Manager at Best Western Orange Plaza, responded to this review
Thank you so much for such a wonderful review and for taking the time to write. I'm glad and frankly not surprised that Sandy T offered up the best customer service experience by a hotel staff member, you have ever had. We believe that hospitality is personal and it all starts with a dedicated and caring team.

"Exceptional leadership!"

User 01/02/2020

Exceptional leadership! Michael makes sure his guests feel very welcome, a home away from home - thank you! This is a very convenient location and we have returned many times before. I would recommend!

Michael N, Manager at Best Western Orange Plaza, responded to this review
Thank you for making my day. The entire staff really enjoys having you and your family stay with us. Maybe someday you will be back, there's a lot to do in Southern California. We hope you and your family are having a safe and healthy 2020.

"Extremely friendly and clean!"

Melissa C, Jupiter, United States 30/01/2020

The hotel rooms were recently renovated and were very nice. You definitely get a very nice room for a great value. The staff were exceptionally friendly and helpful! I would absolutely stay here again even though it was under construction.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Melissa, Thank you for staying with us during our remodel. We appreciate on how you were able to see the brighter side of things. We hope to see you back in the future and want to offer you a price discount for being such a trooper. Print this response out and I will give you a better rate than what you booked for your next stay. Have a safe and healthy 2020.

"Great experience"

dnkg2020, San Diego, California 08/01/2020

All of the employees at this hotel were friendly, courteous and very helpful. Along with the updated and clean rooms, they made our trip a very enjoyable and pleasant experience. I would highly recommend this hotel.

"A December 25 vernight stay."

dur5035, Thousand Oaks, California 31/12/2019

This is a small motel on the West side of Orange, CA, on Chapman Ave, We stay here often when visiting family. Over the years the accommodations have been upgraded. It is a pleasure to stay at a motel that has a TV remote control that uses the local TV station numbers - no searching a guide to find what is familiar. The controls on the heater/AC were also easy to use. Our laptop connects to the Wi-fi with no problem. Apparently the style for pillows is big and lumpy which is not our preference. We always specify a first floor room because as we age we have problems with stairways. We will be back again.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Thank you for always coming back to Best Western Orange Plaza. We appreciate your feedback, the details in it are gems. As a staff and business we care for every guest and aspire to be helpful in nature, just as helpful as your review.

"Great and friendly"

dg5102019, San Antonio, Texas 18/12/2019

The staff from the front desk to the cleaning staff were very friendly and helpful, They made my stay feel like home. The hotel is going renovations and I got the pleasure to stay in a new room as well as one that had not been renovated and the new look is brighter and definitely better.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Thank you for staying at Best Western Orange Plaza. We are glad that you got the full experience and felt at home. The remodel is scheduled to end late March, we hope that you can see the finished product.

"Very enjoyable stay."

kenbT3677DX, Boise, Idaho 03/11/2019

Clean motel.Nice continental breakfast.Susan ( hope I remembered the name correctly) even was able to move us to a downstairs room so my wife would not have to do the stairs.THANKS ! Would definitely stay again.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Ken, Thank you for staying at Best Western Orange Plaza. I'm glad our hard work is making a difference to you and others. We follow procedures that ensure guest satisfaction. We can't wait to see you back.

"Average Blah"

User 14/10/2019

The hotel appearance looks overall “okay”. Nothing that screams comfort or anything. The hotel staff was friendly although did not make it easy to check in when i decided to book an extra night and even gave me a room someone was still in!

Michael N, Manager at Best Western Orange Plaza, responded to this review
Michael, We are proud to be highly rated because of our staff and cleanliness. Currently we are remodeling 1/4 of our property at a time, because of this we are short many rooms until 2020. I have responded to your other Best Western review and let you know the details of the mishap. I assure you that guest privacy is our #1 concern and something like this never happens and will never happen on my watch. Whenever there is a mistake, I fix it and it doesn't happen again.

"Eazy Peazy Stay"

User 26/09/2019

I booked this trip for aconference. The holel is located just off the 57 freeway and was in very close proximity to my destination. This was an ovrnight trip, so I did not spend too much time in the room, but I was pleasantly comfortable. It was quiet and I felt safe in my environment inside and outside the hotel and it's general area. The bed was more than comfortable, I enjoyed a nice hot shower and had all the amenities that other larger hotels offfer including a fridge, personal care itens, coffee maker with creamers etc, a c;oset with an ironing board and iron a nice size television with remote in a clean sleeve. A writing desk and dining table. On site parking was avaialbel at no extra cost as was the breakfast. There is constuction going on at the hotel, but it did not inerfere with anything. mnagement is professionally scheduling in a way that impacts guest the least.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Leti, Thank you for staying at Best Western Orange Plaza. This review helps the staff and hotel reach its goal. We can't wait to have you back. The remodel is slated to be completed by 2020 and we want you to stay so that we can get your feedback. Thank you again.

"Great Staff!"

Boerner820, Pacific Grove, CA 11/09/2019

This hotel is centrally located with many dining options nearby, etc...It is close to Chapman University as well as OCCH. It is also walking distance to Main shopping Mall along with Orange Circle which also offers many shops and dining establishments. The staff at this hotel is excellent!

Michael N, Manager at Best Western Orange Plaza, responded to this review
Lorraine, Thank you for being a return guest. The information you have posted is invaluable. We truly enjoy having you stay with us. We hope that we can book you into one of our remodeled rooms, your next stay.

"Great Value"

paullR2082UI, Kingman, United States 31/08/2019

I stay here several times a year visiting my grandchildren. The condition and service is very predictable and always in the high range. Property is centrally located in Orange county. Rooms are always clean and well maintained. Office staff is very helpful and friendly. The breakfast is nice any saves time not needing to go to a restaurant. Rooms are always clean and beds comfortable. Has good TV service with some premium channels if you are spending any time in the room.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Paul, It's always great having you stay at Best Western Orange Plaza. We have started remodelling our rooms and should be done by the start of 2020. It would be great to see you then and you could let us know what you think.

"Great Get Away"

Karlene K, Boulder City NV, United States 27/08/2019

This hotel is a great place to stay for its comfort, friendly service and great breakfast area. The rooms are clean & great beds. It seemed that everyone went out of their way to make us feel welcome.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Karlene, Thank you for getting away at Best Western Orange Plaza. Your enthusiasm in your review matches how we feel about our guests, which includes you. We are currently making improvements to the hotel and we want you to experience our remodelled rooms when they are done at the start of 2020.

"Great hotel"

User 25/08/2019

Great rooms and service! Breakfast super!!! Front desk people give good info on all the places around the hotel. The maid stopped everything to get are room ready because we needed to get ready for The Rolling Stones concert.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Thank you for reviewing about your Best Western Orange Plaza experience. The staff puts in optimal effort and it gives us an accomplished feeling when we read comments like yours. You will always have a place to stay here anytime you visit the area.


User 23/08/2019

Our son is going to Chapman University and we found the Best Western to be the closest hotel to campus .9 miles away! The staff is amazing and the rooms were clean and comfortable! Michael & Davey were soo friendly! We will be back again and again! Thank you!

Michael N, Manager at Best Western Orange Plaza, responded to this review
Marcia, It was a pleasure to house you and your family. We look forward to many visits, and congratulations when it's time for your son to graduate in a few years. Give us a call anytime.

"Wonderful Experience!!"

Tripletsunite, Scottsdale, Arizona 21/08/2019

We moved are son into Chapman university this week! The staff Michael and Davey were top notch!! This hotel is .9 miles away from campus! The rooms were clean and comfortable. The retail shops surrounding the hotel made it easy to pick up anything we needed! Thank you Michael and your team for making our stay such a special one!!

"Great Place to Stay in Orange"

DavidW12935, Hayward, California 05/08/2019

A very nice hotel for the price in this location. Exceeded expectations. Clean, quiet, pleasant staff, nice breakfast. Used room with a side-room and a second bed. This was quite helpful for the family. AC critical due to very hot weather; worked fine. No issues.

Michael N, Manager at Best Western Orange Plaza, responded to this review
David, Thank you for staying at Best Western Orange Plaza. Your review is amazing and it helps us understand the guest's side of things. You're great as well and we hope to see you back after our remodel late this year.

"Clean, nice pool, great location and great breakfast"

Noxgear, Ann Arbor, Michigan 03/07/2019

Booked this for a business trip to Orange. Excellent location close to CHOC, and a very good Mexican restaurant just a block away (The Chili Pepper). Free breakfast was amazing, lots of choices and very clean. Nice pool outside to cool down!

Michael N, Manager at Best Western Orange Plaza, responded to this review
Thank you for staying with us and taking the time to leave us a review. You left some great tips for future guests. we hope to see you back anytime you visit the area again.

"Affordable accommodations in Organe, CA"

User 18/06/2019

Well maintained, quiet, attractive hotel minutes from downtown Orange, Disneyland, Chapman University and Santiago Canyon College. Free hot breakfast with eggs, sausage, bacon, waffles, biscuits & gravy, and coffee. I was there attending a 5 day USSF C License course and was a mere 15 minutes from the field and classroom. I loved it so much the first 5 days I stayed there 2 months later the other 5 days!

Michael N, Manager at Best Western Orange Plaza, responded to this review
Thank you for the positive feedback regarding our hotel and the city of Orange. We enjoy meeting new people every day and putting smiles on faces. Our goal is to do such a good job that our guests keep coming back and I'm glad we fulfilled that with you.


Barbara V, Cathedral City, United States 16/06/2019

OK place to spend the night if you have business in the area or going to Disneyland. Clean but old and in a very commercial and noisy area. Although the beds were comfortable and the noise wasn't bad at night. The staff was very friendly and helpful!!!

Michael N, Manager at Best Western Orange Plaza, responded to this review
Barbara, Thank you for staying with us. We appreciate your honesty. The staff looks forward to stepping up our game so that we can earn some five scores.

"water noise"

Daydream58234932007, Kirtland, New Mexico 12/06/2019

Can hear water being turned on from the other rooms. The room we stayed 2 queen bed n guest room. We had one sink in bathroom , no vanity. No laundry service available at hotel. Same breakfast everyday, kitchen was kind a small, so we end up standing n eating in kitchen , hotel odor, and can see pipe under bathroom sink. The cleanliness was okay.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Hello and thank you for staying at our hotel. The room that you reserved online was our ADA room otherwise, all of our rooms have a vanity and sink outside of the bathroom. Reviews help guests decide where to stay and I thank you for mentioning that we do not have laundry service at this hotel. I also want to add that our breakfast room has five tables and 12 chairs, alternatively, there is another table with 4 chairs in the lobby and two tables outside the lobby with 4 more chairs. If I was present at that point in time I would have found a solution for you and your family as I expect my staff to do the same. Lastly, I'm glad that you mentioned that we were clean because we take pride in this. The Best Western Orange Plaza family hopes that you find a hotel that suits your families needs the next time you are in the area. Than you again for staying with us and leaving a review.

"Good for business trip or a family trip to Disneyland!"

User 29/05/2019

I recently became a frequent guest of Best Western. This hotel looks a bit old, but I love the size of the room, the amenities, the cleanliness, and the fact it came with free WiFi and breakfast. The staff are very friendly and helpful. Close from shopping centers and restaurants. Would suggest to have recycle bin in the guest rooms.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Thank you for becoming a frequent guest of Best Western. We are glad that you stayed with us and enjoyed what we have to offer. We have a remodel up-coming that keeps getting pushed back but as of now the idea to start after Labor Day. I hope that you come back and visit the next time you are in the area and we will work on getting recycle bins in the rooms. FYI the housekeepers do recycle the bottles, glass, and cans but we still want to put recycle bins.

"Outstanding property!"

DesertDuo208, Portland, Oregon 25/05/2019

Beautiful hotel; great location; friendly staff. This BW has it all! It is very close to Disneyland, freeways, other cities, shopping, restaurants, etc. Property is very clean; has a beautiful pool and grounds. Would highly recommend this property.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Thank you for the top notch review Desert Duo. I really appreciate reading that you have confirmed that I and my staff are doing a good job with our property. It's nice to hear and read compliments like this because we care so much for our guests. We hope to see you again.

"Good hotel for the money"

User 07/05/2019

Good hotel for the money you pay. Looks a little dated and some may find the soap dispensers a bit of a hassle to deal with (you have to push a bunch of times to get a good amount of soap). Great breakfast selection: waffles, bacon, eggs, biscuits, sausages etc. Best of all the staff is very attentive. Front desk staff is very nice and ready to assist. Important note: This hotel can be a little noisy due to the fact that it's basically on the street. The area has supermarket, Marshall's and restaurants within walking distance, so that's a plus.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Nelva, Thank you for reviewing Best Western Orange Plaza. Your review hits the spot except for the score. I'm glad that other potential guests will read this and have the chance to choose whether to stay with us. I'm confident more than not guests will give us a try.

"Great Little Find"

User 05/05/2019

This Best Western was probably one of the best ones I've stayed in. The owner was super friendly and also helped staff stalked the breakfast area. I felt welcomed and not just a person passing through.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Thank you for staying at Best Western Orange Plaza. We appreciate the time you have taken to review our property. Your review is why I love my job because I like helping people and making everyone's day better. See you soon, we hope.

"Best kept secret in Orange, CA"

david g, Thousand Oaks, California 14/04/2019

I always stay at the Best Western Orange Plaza hotel when in the Anaheim, CA area. It is clean and well run and the staff is top rate. The breakfast gets you going in the morning and the comfortable and clean guest rooms are always welcoming at night.

Michael N, Manager at Best Western Orange Plaza, responded to this review
David, Your review put a smile on every staff members face when they read it. We are excited to have you as a frequent guest when in town. We are always open for you sir.

"Great Little Motel- slept like a baby!"

NorthStar54049104744, Ventura, California 21/02/2019

Great Value! Perfect hotel if you're going to Chapman for something. I really love this little place and have stayed there often. It's extremly low key and I always sleep well. Great Breakfast. The staff is friendly and helpful. They have a great breakfast with plenty of choices.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Thank you for leaving such a great and informative review. It looks like we hit all the key points for you, this is not by accident, we do everything we can. We love having guests who appreciate what we have to offer. Thank you for honoring Best Western Orange Plaza with high praises. Please accept our offer to stay another time and receive 15% off of the non-discounted rate. In order to receive this discount, please call us directly at 714-633-7720, mention this email when booking reservation and bring a printed copy with you at check in.

"Paradise in Anaheim"

Peter C, Gaston, United States 20/02/2019

We stayed while visiting to watch the Ducks play hockey. Our stay was very pleasant. The room was large and comfortable. The staff at the Hotel went above and beyond to ensure our comfort. We will always chose this Best Western to stay at when in town.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Peter, We are so glad that we could be a piece of your paradise in Anaheim. Wow, it looks like we have another regular for Ducks hockey games. Please book your next stay with us directly, when calling mention this post and receive 15% off your next stay.

"Best Western Visit"

User 11/02/2019

I like the location and the appearance of the room. The staff was very nice and helpful. Only issue was the walls were very thin, you can here noise from the outside the water pipes must be old since you can hear them when being used even from other rooms

Michael N, Manager at Best Western Orange Plaza, responded to this review
Thank you for your review of our property. We appreciate the good vibes that you sent our way. I'm sorry to hear about the noise that heard through the walls. Whenever we get our next remodel, I will mention this to the contractors to see if they can do anything about this. We appreciate your business and hope to see you back.

"Great value, great location"

User 11/02/2019

This was a great motel. The location was fantastic, the staff was very friendly, and they had a very good free breakfast. I also really liked that there are fridges in the rooms and a microwave in the lobby for guests to use. It was a little noisier than I expected but it was fine. I am a very light sleeper and I had no problem getting to sleep.

Michael N, Manager at Best Western Orange Plaza, responded to this review
What a fantastic way to start my day by reading a great review like this. I'm glad that you were so informative in this review, it will help the thousands of people who will read this overtime. We hope to see you back the next time you need to stay in the area.

"Very nice"

User 19/01/2019

We were evacuated due to the mud slides and we were able to get a room the same day for a very good price the room was very clean and upgraded the breakfast was amazing ever morning the room was cleaned daily and the service was excellent

Michael N, Manager at Best Western Orange Plaza, responded to this review
I am sorry to hear that you were involved in the mudslide evacuation. It brings a smile to the employees here that we were able to be a positive in this time of need. Thank you for the positive review as it helps put us on the map. Let us know if you ever need a room because we want to offer you the best possible rate that we can.

"Excellant place to stay"

User 05/01/2019

Very nice and clean room. Good breakfast. Several options (Cereal, Waffles, Bagels, fruits, bread, coffee, juice and pastries) Friendly staff. Nice service. Location closer to Disneyland. Good value for the money.

Michael N, Manager at Best Western Orange Plaza, responded to this review
We are glad that glad that you found us on your voyage. The staff appreciates that you reviewed your exploration. The next time you set out for Orange County please give us a call.

"A very nice experience"

User 17/11/2018

Caring front desk person, Sandy and Cindy. Sandy described the hotel and location, and amenities true to what I saw and experienced. Great customer service. I always think that the start of a hotel experience starts with the front desk personal, so I knew my experience would be a nice one once I interacted with Sandy.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Thank you for staying at Best Western Orange Plaza, where we truly care for every guest. The staff is well trained at providing top notch customer service and housekeeping makes sure every room is clean and comfortable. We hope to see you back in the future. Happy Holidays.

"VERY Clean"

Timothy T, Old Hickory 28/10/2018

Extremely well maintained and clean Best Western. Found no fault at all with this facility. A minor thing would have liked to have seen in the room was an easy access receptacle near the bed to plug my phone into but that's no big issue. The staff was extremely helpful and pleasant. Check-in was great. Giant flat screen TV too!

Michael N, Manager at Best Western Orange Plaza, responded to this review
Timothy, Thank you for staying and reviewing our property. We do take pride in having clean rooms at our hotel, thank you for noticing that. We will use your feedback to further improve the rooms. Please come back that next time you need a room in the area.

"Nice Location and Friendly Staff!"

240yvetteh, Beaverton, United States 10/10/2018

This is in a good spot in Orange, plenty of food within walking distance. Main Place Mall is very close which is super convenient. Did not use the pool but it looked nice. I like staying in Orange because it's very central to everything in Orange County. Sandy at the Front Desk was particularly nice and the highlight of our stay. A good staff with solid amenities beats other hotel competition any day.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Yvette, Thank you for taking the Best Western Orange Plaza experience. The front desk, housekeeping, maintenance and management appreciate your comments. Your views on the location and highlights are beneficial to all who read this and we thank you.

"Home away from Home"

User 04/10/2018

Look no further. This is home away from home. The rooms are clean and spacious. The entire staff are friendly and very helpful to fulfill any request. And your easy check in and check out service couldn't be anymore better. Everything you need is at your fingertips. Plus if you forgot to pack and necessaries the front office has what you need with their compliments. You will enjoy your stay and never stay anywhere else again.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Dawnie and Kyle, Thank you for staying at Best Western Orange Plaza and becoming one of our family. We appreciate your loyalty to our location. The entire staff puts in quality effort and we are thankful that you recognize the hard work. Hope to see you back soon as always.

"above and beyond"

desertrat2, ridgecrest, california 21/09/2018

We had been to a car show in Anaheim and Cindy and Sandy on the desk went out of their way to make sure we were parked in a space directly outside of our room and where there our classic car would be protected. The hotel is also within walking distance of several decent restaurants and we felt safe walking to them. The room is clean and we had a great breakfast. We've been here before and will come again.

"Great place to stay"

cn91789, Sacramento, California 11/09/2018

Very nice comfortable hotel. Clean, quiet, great free breakfast, rooms nice, updated, not too big. Very close to Orange Circle . Close to 57 freeway. Exterior clean, could be brightened up a bit. Not fancy but just plain good!

Michael N, Manager at Best Western Orange Plaza, responded to this review
Thank you for staying with us and leaving such an informative review. It's great to read such positive feedback that other potential guests can use to make a decision. We know that we have an older hotel but we make the best out of it with customer service and clean rooms. Thanks again.

"Quick Trip to Orange for Wedding"

crsanch, San Diego, California 27/08/2018

Exemplary staff, easy walk to everything (grocery store, restaurants/quick bites, coffee shops), close proximity to the wedding and reception venue for the wedding we were attending. Stayed on the 2nd floor and was able to see Disney fireworks at night. :) As we were leaving we realized how close this was to Disneyland and would definitely choose this hotel again if we were going to be in the area for an overnight Disneyland trip.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Thank you for staying at our hotel and mentioning what you liked about your stay. This is a very informative review and will help future potential guests decide to book with us. We can't wait to host you again.

"great for parents, close to the school"

CanarsieGal, Boulder 21/05/2018

this is a great hotel with friendly owners who care. The breakfast is great and the location can't be beat. The beds are super comfy. The lobby is beautiful. A great value except graduation week-end when they jack up the price.

Michael N, Manager at Best Western Orange Plaza, responded to this review
We do like to think of our hotel as Chapman parents home away form home. We have Chapman parents and recruits staying with us year round so make sure to book special events like parents weekend and graduation months in advance. We appreciate your sound feedback and always enjoy commenting back. Thank you

"BW Orange Plaza is our first choice for hotels in the Anaheim area."

SoCalBeachfreak, Las Vegas, Nevada 14/05/2018

This hotel is perfect for us. The room with two Queen and one double bed are exactly what we need as a family of 5. The location is perfect, a grocery store across the street & Angel Stadium 5 minutes away.

Michael N, Manager at Best Western Orange Plaza, responded to this review
I like the name "SoCAlBeachFreak". The team thanks you and family for allowing us to host the fam. We will always be here for you and look out for future improvements to the staff and property. Thank you for staying and leaving a positive review.


Stephen L, Santa Ana, California 24/04/2018

Parking was good and closeby, the reception was pleasant and efficient. The bed was too soft for me. The internet was complex. There was noise outside my room, both when I tried to sleep, and early in the morning. The breakfast was just a continental breakfast, something to nibble on.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Stephen, Thank you for staying with us. We were more than honored to have your family with us. We will be using your feedback to fine tune the perfect stay for our guests. Your satisfaction is our #1 priority.

"Great place to stay"

heidefc, heidelberg 16/04/2018

This has to be the cleanest Best Western I have ever seen. Staff is great, friendly and fast. Not one thing that we could complain about. Its a simply hotel but it is a great place to stay. A bit nousy due to being on a main road but not too bad.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Heide, Thank you very much for giving us a chance to host you as a guest. We are very happy that you liked us and appreciated all of our hard work. The staff puts in max effort to make sure you have a comfortable stay. You have truly described us in a nutshell and we can not thank you enough.

"NIce Place to Stay"

O1244EEjonathanf, Las Vegas, United States 04/01/2018

This hotel is located near freeways and is easy to locate. It is convenient to restaurants and tourist areas alike. The parking lot is well lit. As a woman traveling alone, I felt very safe. The room was extremely clean and comfortable. Breakfast had a variety of items and the breakfast area was clean. I will stay again.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Thank you for taking a chance and staying with us. We are glad that you enjoyed your stay and relayed your experiences with potential future guests. We will always be here to welcome you back if you and when you have the need to stay in Orange. Safe travels.

"Great rates and room"

David H, Brighton, Colorado 16/12/2017

We had 6 people and stayed in a room with 3 beds. We had our own private room away from the kids. The staff was excellent and breakfast was always stocked and ready. Good location and easy to find. We would stay again.

Michael N, Manager at Best Western Orange Plaza, responded to this review
David, Your review is energizing and were happy you think we are great, because we think you are great. Everyone of our staff cares about our guests and we are happy that you noticed. I would like to thank you in person during your next stay with us. Please stop by the front desk to see me and if there is anything I can do during your stay to make it that much more enjoyable, I will do it.

"Bad experience, good location but old and dirty"

Javier P, Orange County, California 07/12/2017

Dirty, old, old beds, wind current filter in and we got sick, toilet clogged for no reason, very covenient location though about to get groceries. Smells like humidity. Dirty rugs. We are not too picky but for the price we expected something much better

Michael N, Manager at Best Western Orange Plaza, responded to this review
Dear Javier Perez, As the manager I am extremely shocked to read about your feelings regarding our property. I'm going to respond to each one of your complaints as best I can. California in general is an expensive state to visit and Orange County, CA is no different. Our rates are competitively priced to the area as we are sold out nightly. We have all the popular amenities among guests that non-resort hotels should have, for instance complimentary breakfast, free wifi, free parking, 24 hour front desk service, coffee in lobby, daily housekeeping. I am proud to say that our top three compliments are our staff, comfort of bed and cleanliness of rooms. The nights you stayed, the area had unusually high winds that made the news with uncontrollable L.A. fires. The winds were so high that last night you stayed, my backyard fence toppled over. What would have caused you to write that you would only pay $30 for a night with us? This baffles me as that would not even cover our cost to maintain the room and looking at Motel 6, they charge $60 - $70 weekdays in the area. I'm sorry that you did not like your stay at our property but I'm proud to say that we only charged you for two out of the five nights of your reservation. I adopt a customer friendly philosophy that if a guest is unsatisfied with their stay, they may check out without penalty. The staff wishes you health and wealth in your future endeavors. I do not expect you stay with us again but I do hope you continue to stay with other Best Westerns. Sincerely, Michael Nuño Manager Best Western Orange Plaza

"A "Poor" Nights Stay"

985victoriaf, Hollister, United States 06/12/2017

Visited my son who lives in Orange, CA. Sisters and I stayed here for one night. Room small, musty and very sad looking. Appliances were old. One lamp in room. One light in toilet. Room decor sad looking, outdated everywhere in room. Bathroom is nightmare. One light in shower. Walk in shower gets water all over bathroom floor, almost up to your toilet. I did not feel very clean staying here. Nightmare.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Victoria, As a manager who takes pride in making my hotel the best that it can be, it is a shock to read of your opinions. The first thing I noticed when reviewing your reservation is that you booked our ADA compliant room also known as our handicap room which explains the walk-in shower. I do realize this upsets you and if you did not need the handicap room it makes sense. Our website details each room, sometimes one may book our handicap room (not knowing that it is a handicap room) out of necessity because it is our only room available for date needed by guest or the details are over looked and the room is booked. We maintain a clean, comfortable and friendly hotel at all times. While we are sorry that you did not appreciate us I do want potential future guests to know that 90% of our guests say they would come back and that can be verified by reading all of our positive reviews. Thank you and Happy Holidays!


thelmaa111, Las Vegas, Nevada 06/12/2017

I got this hotel to go to Disneyland with my family. I would recommend it to my friends and family. I thought it had good presentation the rooms are clean and nice. The beds are comfortable. Breakfast offered was good. Not a big selection but good.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Thelma, Thank you for your wonderful review of our property. We value each guests opinion and will continue to meet all your needs as we thrive to achieve high standards. We are not associated with Disneyland but will continue to be of monetary worth just outside the expensive hotels and close enough to get there in 10 minutes. The entire Best Western Orange Plaza staff sends our gratitude and Happy Holidays!

"Orange Circle"

David B, Las Vegas, Nevada 02/12/2017

This is my go-to spot for Orange Circle. It's no amazing hotel but its a good, reliable, consistent spot and close to all the dining, bars & shops of the Orange Circle area. They've added a full breakfast since my prior stay, but I slept through that...

Michael N, Manager at Best Western Orange Plaza, responded to this review
David, Thank you for such a positive review. We are lucky to be within such a great area. We know who we are and we try to run with it. Please ask to speak with manager Michael during your next visit and I'll make sure you get a discount for your stay. Happy Holidays!

"Clean and comfortable rooms"

paullR2082UI, Kingman, United States 29/11/2017

Very helpful and friendly staff. Rooms were clean and orderly. Slept well but all the pillows were to "fluffy" and had a "crunch" to them. I had brought my own pillow so not an issue. If I were flying pillows would have been very uncomfortable. Breakfast was mediocre at best, I did not finish my meal but not a deal breaker. I would stay again.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Paul, Thank you for staying with us and we appreciate the pros and cons you have listed. We would of liked to of done a better job in making you feel comfortable. We are looking into pillow options with Best Western and we are always looking for ways to improve our breakfast. Happy Holidays!

"Would not recommend."

Tom S, Turlock, California 29/11/2017

Best Western's have pretty much become glorified Motel 6's. Outdated decor, wall heaters, unclean feeling rooms, and the exterior is awful. This hotel in particular was awful. We will never stay here.

"Great location"

G4225FRdavidk, El Cajon, United States 26/11/2017

This hotel was great for us because it is just four miles from Disney Land. It is easy to take a cab and you don't have to fight the traffic. It was an enjoyable stay at this hotel. There was plenty of shops, stores and restaurants in the area around the hotel.

"Overall okay stay!"

Salma V, Chowchilla 17/11/2017

Average hotel with good pricing. Location was very nice, about 5 mins away from a mall and a grocery store is right across the street. Disneyland is about 10 mins away. Breakfast was excellent. Pool isn't heated so it was super cold, room had a weird odor, sink wasn't draining well.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Salma, Thank you for staying us and trying out our hotel. I'm glad to see the good mixed in with the bad in your review. I was able to fix the odor situation in the room you stayed in and the sink drain. Your comments help future guests decide to stay with us and we appreciate your time. Happy Holidays!

"Comfortable, quiet, good location"

janitzia3838, Fox Island, Washington 06/11/2017

Great for our 2 day visit to the university & some touring. A very basic motel-type, older property. Down side is you can't keep drapes open if you want privacy since they face the corridor to the outside; and I happen to like lots of natural light. That said, we didn't spend much time at the hotel itself, so worked well for us.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Dear valued guest, Thank you for staying with us. We are always glad to host Chapman University parents. We are glad you had a good experience and hope to see you back in the future. We appreciate the time you took to review our property. Thank you

"Great place to stay"

drazak, orange, United States 30/10/2017

The staff is so friendly and the amenities are great. We always stay at this BW because it is close to our business and our family. The motel is small and has that family atmosphere. This is the only motel we stay in when in Orange, California. We can highly recommend this BW

"Great Hotel in Orange!!!"

197bonnieb, Oskaloosa, Kansas 19/10/2017

This hotel was great. The staff was amazing and very courteous. The room was more than we expected and always was clean. The breakfast that was provided was good and filling and check out process was easy.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Bonnie, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our cleanliness. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Our commitment to investing in our property will continue with renovations to our lobby and business center areas. Thank you again, and we look forward to seeing you on your next trip to Orange!

"Too many smokers..."

G1899XRpablol, Buellton, United States 12/10/2017

Too many people smoking on the balcony's in the middle of the night. I counted at least 3 fire truck and ambulances blaring down the street. There is a grocery store and restaurants within walking distance which was nice.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Thank you for staying with us and taking the time to review our property. We are a no smoking hotel which means guests are not allowed to smoke in our rooms. Guests have a right to smoke outside and we do not have the right to tell them that they can not smoke. I do have designated locations for guests to smoke and enforce our designated smoking rules to guests. The next time I will be glad to enforce these rules, please let the front desk know next time by dialing 0 we are here 24 hours a day to help. Emergency vehicle sirens are there for public safety and there is nothing we can do about this. We truly appreciate every review we can get and thank you for letting travelers know about the Ralphs grocery store and many restaurants within walking distance.

"Best Western Orange Plaza - great home away from home!"

User 27/09/2017

I regularly stay at this hotel for work at nearby St. Joseph's Hospital. Very pleasant and convenient for my work, with everything you could possibly need nearby. Front desk staff, particularly Cindy, always very pleasant and accommodating. David is also very nice and helpful. Room clean and comfortable bed. Breakfast is simple and nice. I'm really glad to have found this hotel to stay during my work weeks in Orange.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Hello Ms. Tran, The whole Best Western Orange Plaza wants to thank you for continually staying with us for business. We appreciate that you reviewed and commented on the hotel as this helps us to reach a broader audience. We're extremely happy that you found us, look out for an extra discount this coming stay. Have an excellent day :) Michael Nuño

"good bargain"

User 13/09/2017

Great price for this place, clean rooms a little on the small size but adequate, helpful staff, the breakfast was average but cant beat the price , Good place if you just need a place to sleep and be on your way.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Hello, These are some great things you had to say about us and we have to concur with your views. We receive many reviews like yours, this is who we are and we hope to deliver superior customer service for every guest that stays with us. Thank you for staying with us, please stop by and see me next time. I would like to personally thank you for staying with us.

"Best western orange"

bbbuddynyc, NYC 04/09/2017

Booked this hotel because it was close to the orange fair. Was not sure what to expect but it was a cute little hotel and the staff was wonderful. Pillows were not too comfy but overall it was a good stay.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Thank you for choosing to stay with us for the Orange International Street Fair. We are always delighted to hear that a guest was satisfied with their stay. The single most important thing a guest can do for us is to leave a review, we really appreciate that. Please visit us again and mention this review for a 15% off discount. We want to encourage guests like your self to stay with us when in the area.

"great customer service"

mommanpapa3, San Diego, California 26/08/2017

well to begin with i had some changes to make for our trip and michael the front desk mgr. was incredibly accommidating. he was helpful and happy to help, not grudgingly. i was pleased with the room it was very clean and spacious. michael was also more than glad to give us an early check in. i was just so pleasantly surprised at the overall stay. i would absolutly reccommend this best western to stay at. very close to chapman university and the breakfast was good. michael was a great customer service guy . made me feel very welcome. great job

Michael N, Manager at Best Western Orange Plaza, responded to this review
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Thank you

"Best Western Orange Plaza is the Best"

Daniel P, Orange CA, United States 24/08/2017

Best Western of Orange Plaza is a great place to stay. The staff is helpful and courteous, the rooms are clean and well cared for and it is in the perfect location next to Disneyland and the Anaheim Stadium. I always enjoy staying at the Best Western Orange Plaza Motel on Chapman and Main.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Daniel, Thank you for staying with us. We are always happy to see you. You are a perfect guest and we can't wait to have you back. Thank you again.

"Great service. Great location."

pearlieh2017, El Cajon, United States 19/08/2017

Great location near Hospital Medical Campus. I was able to walk to work and save on parking. Front desk was very helpful. Not very busy, and had a nice size pool. Staff was very helpful. Offered hot breakfast options.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Dear Pearl, Thank you for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. All the best and see you soon! Warm regards Best Western Orange Plaza staff

"Great value!"

janethJ5220XM, Hesperia, United States 25/07/2017

In this case you get more than what you pay for. We paid $100 per night. An older facility in an older part of town but recently renovated. Immaculately clean room and bathroom. Quiet. We felt very safe. The full breakfast, although not top of the line was very adequate and complete. Conveniently close by freeway to Disneyland and Knott's Berry Farm. We would definitely stay here again.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Dear Janet, Thank you for your stay with us at Best Western Orange Plaza. We were pleased to note that you appreciated the renovation and full breakfast, an aspect of out hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our breakfast services and we hope to welcome you back again in the near future! Sincerely, Michael N.

"dirty sheets/no friendly staff"

838christophern, twentynine palms, United States 23/07/2017

We stayed in a room with 2 beds, one bed had dirty sheets we found several blood spot. front desk staff no friendly very rude person. We stayed before in Best Western Hotel but we never had this kind of experience.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Christoper, We apologize for the situation you encountered. The hotels' policy on check outs is to remove all bed sheets, wash them. After washing sheets if they still have stains they are to throw them away and put new sheets in room. I want you to know that this incident does not reflect the clean hotel reputation that we have. You can verify our outstanding reviews to see how satisfied guests are with our cleanliness. When you notified us of the situation I was involved and so were two other employees. I feel at no time was anyone rude or unfriendly to you. We asked you standard question so that we could see the situation as a whole, for instance if both beds were wrong and which of the two beds did you find wrong. The housekeepers were called and asked who cleaned the room and why would the sheet look as it did. I offered you 50% off your room and asked if you were satisfied with compensation and you replied yes. Once again we apologize for your experience and will take proper steps to make sure this one incident does not happen again.

"Love this place."

Curtis C, Rohnert Park, United States 17/07/2017

Hard to go wrong here at Orange Plaza. Extra comfortable beds, clean carpets, quiet rooms, family friendly, good for business travel etc. good food near by and downtown Orange not to far away. Just say yes to this one!

Michael N, Manager at Best Western Orange Plaza, responded to this review
Curtis, Thank you for always coming back. It's great to see and hear from you. As you saw we are in the middle of a remodel, when we done we want you everyone to enjoy the fruits of our labor. I want to thank you one more time for recognizing what we have to offer and letting the world know about your thoughts on us.

"Nice Place to stay"

Beverly J, Santee, California 05/07/2017

Nice place. Will likely be nicer still once the front desk area renovations are completed. The 3 bed option (2 room suite) was a bit crowded in and the extra bedroom does not have separate AC so closing the door for privacy means no access to the room's AC. A small AC unit in that room would be helpful, especially during hot summer months. That said, the upgrade cost for the additional room was worth the price for the extra Double bed and semi private room.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Beverly, The entire Best Western Orange Plaza staff sends many thank yous for staying with us. We appreciate the valuable feedback you have added to our online presence and look forward to housing you in the future. Thank you

"Some many businesses close by, disneyland wasnt far at all we could hear the fireworks going off at night.."

730doloresg, Albuquerque, New Mexico 28/06/2017

My children and I loved the swimming pool, the breakfast we received here was so good, the employee's were helpful and accommodate everything we asked for, there is a beautiful park near by to wall ball

Michael N, Manager at Best Western Orange Plaza, responded to this review
Thank you for staying with us for your trip. Your review of our property will help future guests decide if they want to stay with us or not. I look forward to seeing you again in the future. We wish you and your family all the best.

"A good nights rest."

pauleD6404XV, San Diego, United States 29/05/2017

We were greeted by a friendly professional behind the desk. After a day of sight seeing, we returned to a clean, quiet room. In the morning we enjoyed the amenities of the hotel provided breakfast. Although there was renovation happening, there was a little noise in the lunch area, but was kept to a minimum, as well as dust or clutter. The surrounding area seemed to be quiet and safe as well.

Michael N, Manager at Best Western Orange Plaza, responded to this review
We are so happy you had a good nights rest with us. We do what we can to make every guests stay as comfortable as can be. Also, thank you for taking note on how quiet and safe the area is. The area isn't called old towne orange for no reason. Please visit us again, I would like to meet you.

"NOT Worth the Money!!! Trying Hard, BUT It Is JUNK Property!"

MeNMiSelf, Oceanside, California 15/05/2017

"A" for effort, "D-" for reality. NOT the worst ever stayed in, BUT for the price it's not worth it. Where to begin... bathroom has black mold on walls and floor; beds are OK for cheap motel, but not more; the vacuuming above us at 6:20 AM was a real treat; the "hot" breakfast was tepid and by the time you got your egg patty and sausage patty to your table they were cold; the creepy old man leering at you taking a bag with fruit to your room was weird; the constant fire engine noise with a firehouse a block away was not good; there's not enough marked spots for the number of rooms; the tub had a stench coming up that was not good; and they clearly don't hire enough housekeepers because they were still working on rooms at 3:30 PM when check out was at 11AM. Just too many "cons" and no real "pros" to give it anything but 1.5 stars. Spend some more money and stay at an actual nice hotel and not this ok motel if you can.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Thank you for staying with Best Western. We appreciate the A for effort and are sorry that you thought poorly of our property. We are under renovations at the moment. We have upgraded our breakfast from a continental breakfast to a full breakfast with an attendant. The lobby and business center are getting a facelift. Housekeeping arrives at 8:30 am and leave at 5pm. Cleaning rooms is hard and I don't know if you expect the staff to work 6 and a half hours, to me that seems really harsh. We are sorry that you heard vacuuming at 6:20 am, as mentioned before housekeeping arrives at 8:30am so that noise may of been a hair dryer.

"Best Western Orange Plaza"

Daniel P, Orange CA, United States 15/05/2017

Best Western Orange Plaza is a great place to stay. The staff is professional and very helpful . Check in and check out is easy. The rooms are clean. There is no noise at night. Everything at Best Western Orange Plaza is the best.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Daniel, Thank you for letting the world know the real truth about Best Western Orange Plaza. Wow you are amazing and a special kind of guy. You make our day at Best Western Orange Plaza.

"Great Hotel ~ Would stay again"

N7498BHmonicaf, United States 15/05/2017

Loved the 'suite' option the hotel had. Hotel is currently undergoing some renovations in the lobby area. Staff was very considerate. Room was clean; seemed newly renovated. Some minor room repairs could have been done prior to renting out, i.e., needs new bathroom fan, baseboard tile needs to be finished and / or caulked; iron should be cleaned out due to lots of calcium buildup; more stable ironing board and cover that stays on the board should be provided. Snack and soda vending machines were not operational, maybe due to humidity; registered the money, but the mechanisms did not work. The coin return did work so we weren't out anything, just inconvenienced bc we had to walk to the strip mall to get snacks around 930pm. Otherwise, it was a great stay and we would stay there again. Close to Chapman University. Restaurants and strip malls within walking distance.

Michael N, Manager at Best Western Orange Plaza, responded to this review
What a great all around review. We appreciate your kind score and feedback. I apologize for the minor issues you ran across. As with every issue, we are looking to fix them all. You are the perfect guest and we hope to see you for future visits. Thank you much from the Best Western Orange Plaza staff

"Good Choice for the money"

Judy A, San Diego, California 12/05/2017

The hotel room was newly decorated and very comfortable. Our shower ceiling leaked and got the bathroom floor wet but everything else was very nice. The hotel lobby was still under construction, but the service was good. The staff was friendly. The breakfast was OK. All in all it was a good stay.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Judy thank you for staying with us, we are sorry about the ceiling leak during your stay. Here is an update, the cause of the leak was found, fixed and patched up. We hope that you will stay with us again on your next trip. Come and talk to me during your next stay, i'd like to know how things are with you. Wishing you the best from Best Western Orange Plaza.

"Best Western, Best Peaceful, Clean Place"

User 05/05/2017

Best Service, rooms, breakfast, accommodations and easy access from highways. The staff are friendly and courteous. The are always polite and respectful. Our rooms are clean and well prepared for overnight visitors. And they expanded their breakfast area. Everything you could image and well staffed.

Michael N, Front Desk Administration at Best Western Orange Plaza, responded to this review
Thank you for your positive feedback regarding the staff and cleanliness of the rooms. We hope you will consider Best Western Orange Plaza for your future travel needs. Thank you again for taking the time to provide feedback.

"Clean & secure"

923salinas, Prescott, Arizona 05/05/2017

Close to lots of restaurants & a big mall, and easy to get Disneyland but cheaper because it's a little ways away. They reinvest in their business by remodeling. Older but not redown. Looked very nice. Also I felt secure there, no particular reason. And, for those who need it, a bus stop was right in front of the hotel. Could take it to Disneyland & shopping, etc.

Michael N, Manager at Best Western Orange Plaza, responded to this review
The Best Western Orange Plaza team is very thankful of all the wonderful things you wrote about your stay. It feels good to know that our hard work and dedication can make a difference and that you noticed it. We wish you a great day and hope to see you again in the near future.


T-Phx, Phoenix, Arizona 01/05/2017

Booked through Expedia, got into our room to notice bugs all over the bed, and the refrigerator not working. We called maintenance to explain we NEEDED the fridge for daughters medication. The maintenance worker, very old man said "Go to store and buy a cooler" They REFUSED to change our rooms and then they LIED to our bank and said we stayed for one night! We left immediately when they REFUSED to help. WE DID NOT stay. This hotel is disgusting. They advertise false amenities and the hotel manager is incredibly RUDE.

Michael N, Manager at Best Western Orange Plaza, responded to this review
I am currently disputing this review as it violates review guidelines of submitting false statements. I have a written statement from guest about their displeasure with the room fridge not working. The guest never mentions bugs on the bed at any point in the letter. The guest tried to dispute charges for the one night stay and lost so I now I am dealing with a disgruntled guest who is now making up stories. We do not have bugs in any rooms and any past guest knows that we have the cleanest rooms in the area. If anyone would like to talk to me regarding any concerns please call me at the hotel 714-633-7720

"Going Through the Right Remodel in office"

User 26/04/2017

Value hotel close to Chapman University. Currently going through a front office remodel to provide more room for free breakfast and business services. Breakfast was being served in new space and was a much needed upgrade.

Michael N, Manager at Best Western Orange Plaza, responded to this review
We like to think and have been told that we are the preferred hotel for Chapman parents. The staff at Best Western Orange Plaza wants to send a huge thank you for staying with us and leaving some positive feedback for future travelers to read. Lobby and business center are in the middle of a remodel scheduled through May 31st.

"Best hotel in area"

Carlos G, Long Beach, CA 11/04/2017

This hotel was perfect for our trip. The rooms clean bed was awesome. The breakfast was delicious eggs, waffle bagels juice coffee bacon. We saved a lot of money eating our complementary breakfast every morning. It was one mile from historic Orange plaza. We will come again soon.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Such wonderful things to say about us and we thank you. We truly appreciate the time that you and other guests take to review our property on social outlets. Please visit us again and let us make you number one.

"excellent value"

susanbeach11, San Diego, California 10/04/2017

love this place because it is clean, comfortable, convenient to the ballpark where I go games and very cost effective. A nice pool, hot breakfast -- what ekse do you need? I have been using this facility for over five years and can think of no negatives.

Michael N, Manager at Best Western Orange Plaza, responded to this review
Susan thank you for your valuable feedback. You are quite the VIP with Best Westen Orange Plaza. I'm sure future guests will appreciate your review when deciding to chose to stay with us.

"Good price , nice location"

Erik R, Ensenada, Baja California, Mexico 03/04/2017

We stayed one night only, room it's ok , for the price , they also offer free breakfast, which was very good ( surprise me ) they had plenty of fruit, eggs, juice etc, Cons , we stayed on lower floor , a lot of noise from upper floor, was actually unpleasant. Will stayed again due price,location .

Michael N, Manager at Best Western Orange Plaza, responded to this review
Erik, Thank you so much for staying at Best Western Orange Plaza. We appreciate the compliments and understand your feedback. Please visit us again as we always strive to be number one in hospitality.

"Loved this place"

eric j, Chicago, Illinois 29/03/2017

Had a very cool room right above the pool. I liked that the lobby had breakfast and coffee. Can t beat this place for the price and location. I will 100% stay here again when I come to town. All the people that worked there were very help full.

Michael N, Manager at BEST WESTERN Orange Plaza, responded to this review
Wow thank you for the positive energy you have sent this way. It's great that you reviewed us and let the world know about Best Western Orange Plaza. I like our chances of 100% that we will see you again. Have a powerful day.

"Retro, but nice"

Erik L, Seattle 24/03/2017

This is an old-style motel in the charming city of Orange. Despite the retro-appearance outside, the rooms have been very nicely modernized inside, with the amenities today's travelers expect. Very close to Chapman U., and if you are traveling by car, convenient to the disney parks and Orange County beaches as well. The city of Orange is one of the few Los Angeles suburbs that has retained old California charm without being kitschy or touristy. Try the Chili Pepper restaurant around the corner, very good!

Michael N, Manager at BEST WESTERN Orange Plaza, responded to this review
Thank you for your hip comments. Hopefully we can give you five star service the next time you stay with Best Western Orange Plaza.

"My 7 night stay"

Karen R, Sonoma, California, United States 22/11/2016

I spent 7 nights at the Best Western Orange Plaza to visit with family and friends. It is convenient to freeways 5, 22, 55 and 57 which makes getting around in socal easy. Of course, downtown Orange is just so lovely just to walk around. The king size bed was comfortable but the pillows are a bit lumpy and extremely large. The continental breakfast is from 6am-10am and best to arrive early verses later for more choices. The staff are super friendly and will assist with any needs!

"Clean and Comfortable Stay"

TUA61, Studio City, California 18/11/2016

Attended an event in Anaheim and needed a place for a quick overnight stay. As you can see from the photos the room was very clean and tidy though I will say that the furniture and artwork is in serious need of a more modern upgrade. Slight bit of traffic (white) noise but not a bother for me personally when you live in a sprawling metropolis like Los Angeles. Their continental breakfast was the usual fare offered by Best Western. I always appreciate having a protein option (eggs) and fresh fruit versus carbs. There is also a Starbucks within walking distance across the street. The only downside to my room was a bit of a strong smell of an ammonia-based cleaning solution. Not enough for me to change rooms but could be bothersome for more sensitive people. I'd recommend the management instruct the staff to use a less toxic smelling cleaning product. Overall I was very satisfied with my stay and would recommend this to budget-minded travelers.

"Two nite stay"

Michael M, Stratford, Connecticut 13/11/2016

Everything was good I.e. service, location, restaurants. Room was very comfortable, shower was hot and strong, towels were good. The bed was very comfortable The continental breakfast was good I.e.fresh fruit, pastries, coffee,milk,juice,yogurt,breakfast sandwiches and waffles that had to be heated. Since you are on a main street there is nite time traffic noise. There is free WiFi a n a small computer center.

"Friendly staff, great location"

Banuwati, Bangkok, Thailand 01/11/2016

We were on our 2016 college tour and visiting the nearby Chapman University and this was our hotel of choice. We were lucky! The location was great, very near Chapman. The reception staff was excellent both for check in and check out and helpful and friendly. I asked directions to several stores and restaurants and they went out of their way to help. Breakfast was good for a "typical" continental with a few more options than normal.

"Plenty of room"

User 25/10/2016

We had a large group and the room we had was able to accommodate all of us without using a sleeper sofa! The first room had 2 queen beds and a second small room had another bed. The small room was a tight fit, but we were just there to sleep and then drive back home. The room was clean and comfortable.

"Great Location For Angel Game"

RichNY1, New York City, New York 23/10/2016

This is an average Best Western with a limited breakfast. But the location is ideal for a quick drive to and from a Anaheim Angels game. It's also very close to the historic town of Orange. There are plenty of choices for food in the area as well.

"Great short term stay"

User 22/10/2016

Wasn't too sure since this hotel seemed a bit "older" with a "motel" appearance from the outside, but that is where it ended. The room was very modern and also very clean and well maintained. Great sleep every night and one of the best showers I've ever had in a hotel of any type. The staff were beyond friendly and accommodating and the free continental breakfast actually included proteins which most do not and real food opposed to packaged stuff. Although a bit further from the Anaheim centre some decent amenities within walking distance including a grocery store, several restaurants etc. Only negative was the wifi, although free did not work very well. The only redeeming quality of that was that their wifi homepage offered quick access to local delivery and tourist attractions if you needed it. Would stay again, but they need to up their wifi game especially for int'l travelers who will need it. It can be a bit noisy at night because of the "motel style" place it is. They cannot do anything about emergency services blaring in the middle of the night so I do not fault them for that.

"Great hotel!"

Daniel P, Orange CA, United States 27/09/2016

Great hotel! Timely service on check in and check out. The room was comfortable and there was cable TV. Orange Plaza is close to many amenities. The pool was great. I had a very nice experience staying at Best Western Orange Plaza in Orange California

"Great place to stay for visiting Disneyland"

TaniaSparks, Cardiff, United Kingdom 26/09/2016

I spent two nights here in August 2016 for the sole purpose of visiting Disney, which is just a 10/15 minute drive away. The room was exactly as you'd expect from a Best Western; clean, comfortable, well-kept and with a good size TV. Reception staff were lovely and the complimentary breakfast had enough variety. There are a few eateries and supermarkets very close by which were handy. Overall an enjoyable stay!

"An Orange Trip Turned Sweet from Sour!"

Kenneth G, Visalia, United States 05/09/2016

Arrived in Orange, CA and had forgotten all of my credit cards and identification at home. A normally very organized former Hotel Industry Employee, I started to panic but the front desk agent was calm and extremely helpful in assisting me in doing what was necessary to get me settled in and comfortable. Breakfast area was spotlessly immaculate each day and the area was not bad at all. Drive down Chapman to the Orange Circle near Chapman University where you will find some really great dining options and plenty of interesting shops. NIce area, safe and clean, even late at night. Would love to go back and explore more.

"You know what you're getting "

User 04/09/2016

This is a Best Western with nice big clean rooms and a continental breakfast. My 2nd time staying here. It is convenient to the Chapman University campus where my daughter attends. Make sure to call the motel when you book and identify yourself as a Chapman parent. They will give you a discount. It is also convenient to Anaheim, Angels Stadium and a short drive to Disney. Close to the highway and there are nearby gas stations, stores and restaurants.

"Excellent Property to Stay At For a Great Value"

User 25/08/2016

This Best Western is our property of choice for hotel accommodations for the five years, and we would never stay anywhere else. My older daughter is a graduate of Chapman University, and my younger daughter is there now about to start her sophomore year. Roger Daugherty, the manager, has always been wonderful to us and very accommodating. It is a very clean and welcoming property, as well as a very convenient location to the university and Old Orange.

"Luggage ransacked, prostitutes, drugs, and maids that don't read English."

gonetrvlng, The Woodlands, Texas 18/08/2016

My wife and I stayed at the Best Western Orange Plaza, in Orange, CA. for ten nights in July, 2016. I have to say it was the worst stay we've had in a hotel in many, many years. The things that made our stay bad were that the maids for several days went through our luggage and we had several hundred dollars worth of chocolates in the room near the end of our stay when the maids decided to shut off the air conditioning. For the first few days of staying at the hotel I noticed that the charging cords to my phone and other equipment were hanging out of my suitcase, which does not happen when I put them away myself. My wife mentioned that her personal items inside her luggage had been rearranged and her slippers were moved off her suitcase also. I thought that I had been carless about the cords by chance but my wife's slippers were moved to the floor; however, I didn't at first mention anything to the manager. This went on for a few days and then I started taking pictures of how things were left on top of the luggage. We came back one night and talked with the night manager and he apoligized and said he had two new maids and that they should not be touching our luggage. That was also the night we came home with the several hundred dollars of chocolate. The manager told us that he would have the maid supervisor watch the maid clean our room the next day. I put a note that covered the controls of the air conditioner that said, "Please do not turn off air conditioner, thank you". When we returned the day after we brought the chocolates into our room, I stopped in the office and asked the desk clerk that was also aware of the problems we were having to come to our room and observe what it looked like compared to the pictures taken in the morning. He declined and said, "I trust you". When my wife and I entered the room, the air conditioner was turned off and the luggage had been been gone through again. Now, I'm really mad. I went immediately down to the night manager and asked why the air conditioner was turned off. He stated the the maid probably couldn't read English and that he was sorry. The heat did ruin one box of chocolate that was close to one hundred dollars although I didn't find out until we got home. I was told three days before we checked out that the owner wanted to talk with us about the problems. We said that we would be there at 8:30 a.m. on the checkout day to meet with owner. We came down and checked out and ask about the meeting with the owner. We were told that they were not coming to meet with us. So someone at the hotel is a liar. I was also told that I had to have proof that the maids had gone through our luggage. I said that I had offered the night manager to go to our room at night before we entered and he declined. The day manager removed one night stay from our bill and that was it. When I asked for the owners name, I was told it was Anil and Sandi Patel. Now this poor quality hotel has added insult to injury by the owners not even bothering to show up when it was arranged days prior. Thanks Anil Patel for the worst hotel stay in years. You lost our business forever. A few other things about the hotel, it is in a seedy part of Orange, CA. If I had children with me I would definatly not stay there. As soon as we parked to check in on the first night, there was a dope fiend trying to cross the street at the hotel. There was a homeless man going through the garbage can approximately ten feet from the office and management did nothing even though there is a window to see what was going on right outside. The hotel is old and it shows inside and out. The bathroom in our room at least was very small and not clean and the room was very outdated. The owners need to put money into the hotel's upkeep. My wife and I observed what appeared to be prostitutes/ dope fiends knocking on two different hotel room doors at different hours throughout the evenings when we were there and we mentioned it to the staff and they did not respond. When I talk about my observations, they are professional, because I am a retired peace officer. I do not recommend this hotel to anyone and I am disappointed in the brand of Best Western for allowing this place to have their name. I do stay at Best Western hotels in other cities with good and even great results.

"Place to Park a 24 Foot Trailer"

Ted W, Interlaken, Italy 14/08/2016

Nice place to stay. Older hotel but rooms had remodeled and were nice. I had moved my daughter to the area and needed a place to park my 24 foot trailer while we stayed a few more days. They were really nice to allow me to leave it in the parking lot while we were there.

"Good value"

User 01/08/2016

Visited this hotel during a business trip. It offers a good value for your money and the location is pretty good (depends on your destination of course...). The room was pretty large, relatively clean, with a small handy kitchenette and the service was very cooperative. The room's facilities were not new\\modern but had sort of 'heavier' atmosphere combined with a relatively low light. Breakfast was very basic in the small lobby. Bottom line is that I had a nice stay here.

"Cheat for prices"

User 01/08/2016

Promise best possible price. after check in find out that internet price was over doupple cheapper. Ask for front desk, and they said that they know that, but cant do anything. I have been this hotel every year about 5-10 nights per year last 10 years. never again!

"Kind, personable staff"

forewarn_forearm, Canada 03/07/2016

We had planned a trip to Disneyland, and chose this hotel (which is about a 15 minute drive away, $18 parking fee) after fruitlessly searching for a good price for one within walking distance of the park. We find Best Westerns are pretty solid places to stay, and this one was no different. The room was a pretty standard size, but it felt a tad cluttered due to a lot of furniture around the king-sized bed. And it's not an updated hotel, but still, it was very clean. The linens were crisp and the bed was very comfortable, although we found the pillows to be a little more firm than we would have liked. I wasn't a fan of the lotion and soap being provided in wall dispensers, but that's just a small quibble. A note in our room indicated if we had forgotten any other toiletries, they would be provided by the front desk. We were in a first-floor room, and the WiFi worked well. There was a standard continental breakfast in the front reception, including coffee and tea, cereal, fruit, pastries, instant oatmeal, hard-boiled eggs, and pre-packaged waffles. There's a small pool area in the parking lot that seemed to be well-enjoyed while we were there. I poked my nose in the gate, and while it's showing its age, it still appeared to be quite clean. During our stay we experienced an issue with our room and the front desk staff were extremely concerned and accommodating. I was very impressed by the service. They also let us keep our bags at the front desk while we took a day trip to Palm Springs. Overall we really enjoyed our stay at the Best Western Orange Plaza, and it's the staff that really makes this place.

"Visit the Presidential Libraries"

Mike B, Gearhart, Oregon 22/06/2016

Twenty minutes from the Nixon Library right in the heart of Disneyland, Angels stadium, etc...and quite affordable. The staff were all very friendly and quite helpful. David (of the Irish brogue) helped us with a quicker, shorter way to the Nixon Library. Plus he was of great fun.

"Orange Best Western trip"

Joanne E, Perris,CA, United States 17/06/2016

We always stay at Best Western Hotels and this was one of the older models. Outside of the low seat toilets this was an excellent hotel. Everything was just great. When your knees are bad you need a higher seat. "staff was just great and helpful,

"Orange CA"

Roxanne J, San Diego 13/06/2016

Nice small hotel in a good location. Actually saw and heard fireworks from Disneyland. Several good eating spots nearby. Great beds and slept very well considering there is a somewhat busy street nearby.

"Central location, near everything"

Thomas W, Montevallo, United States 10/06/2016

I had a wonderful stay at Best Western Orange Plaza. If you are reading this, I recommend staying here for your Southern California needs. The rooms are clean, the staff is knowledgeable and the prices beat the competition.

"Budget Hotel"

Leila A, Cebu 09/06/2016

If you are looking for a budget hotel within Orange County, consider Best Western Orange Plaza. No frills, large and clean rooms, comes with free breakfast. We were travelling as a family and booked 2 rooms. Our relatives lived within Orange County so this was basically okay with us. We were also out touring everyday so this was really a place simply for sleeping and freshening up. There are a couple of restaurants nearby (walking distance) too. However, if you prefer better accommodations and expect a fancier hotel, I suggest that you consider other hotels within the same area.

"Awesome service and help"

User 07/06/2016

I stayed for six nights at this location. The desk people at Best Western Orange Plaza were some of the most efficient and customer friendly staff I have worked with in any hotel. They helped with changing reservations according to my changing itinerary, always with a smile and very efficiently. They helped me with other travel problems such as taxi cabs and local city busses. This is an old fashioned "motel" style layout but updated and very clean. The Wi-Fi was strong and reliable. I am very grateful to them for their wonderful customer service and smiling faces. Thank you!

"Nice hotel, great staff!"

Susan B, gilroy, United States 06/06/2016

Our hotel room was spotless. The staff were so helpful and caring. They helped us out with our car. It's rare to find people who will help a stranger. We stay here frequently since my daughter goes to Chapman University. It's not in the most picturesque location, but everything else about it is great.

"Great experience, great value"

Carolin M, Winchester, United States 29/05/2016

Extremely clean and pleasant accommodations. Staff very pleasant and helpful. Overall, a great experience. I stay often due to proximity to my work but nearby shopping, restaurants, and other conveniences.

"Mike greeted me with a smile from moment I walked in door"

Christina B, Lakewood, United States 28/05/2016

Mike at the front desk greeted us with a smile as soon as my party walked through the door and had nothing but answers for us. We felt welcomed and comfortable during our entire stay and we will be back at this location next time we are in area.

"Chapman Graduation"

Mary G, La Crescenta, United States 26/05/2016

Having 4 rooms booked we were accommodated with adjoining rooms and while we were only there for the evening and overnight everything was clean and well appointed. The breakfast in the morning was simple, tasty and nourishing.

"Clean rooms, good sleep"

Jerit W, Idaho, United States 23/05/2016

The breakfast has been upgraded. Rooms are simple yet elegant. The staff is knowledgeable and fun. I searched around the area and found that this hotel is value for your buck. I will recommend this hotel to family and friends.

"Chapman Graduation"

User 23/05/2016

We finally found an affordable, clean and safe motel room in the Chapman area. Staff was very accommodating for guests that arrived and left at various times. We were able to easily expand our number of rooms - and then when family members changed their minds, this motel gave us credit for the rooms that we did not need.


Frances O, Mesa, Arizona 01/05/2016

The room was very clean and well furnished. Bed was a little too soft but perhaps perfect for others. Staff extremely professional and helpful. The only road noise we heard (2nd floor) was a few motorcycles on the street. Good price. Breakfast okay. Location is close to shopping.

"verry good"

David S, orange, United States 29/04/2016

hotel looks okay... near to stores... I was there for business and visit some family... I really liked... the old town of orange is near by too. chapman university, it is perfect for any location... Clean, well kept room. Close to freeways. Visiting family in Santa Ana....great choice for me. Close to restaurants. Will stay there again. Recommended!!!!

"Good place if you're going to the Angels game"

susanbeach11, San Diego, California 25/04/2016

I come up to Anaheim two or three times a year to see my home team play the Angels. After staying at several places around the stadium area, I have settled into the Best Western Orange Plaza. It is reasonably priced for Anaheim and close to a lot of attractions. Breakfast is basic but adequate. This is a no-frills kind of place which works for me.

"Orange Best Western"

Van L, Sacramento, United States 22/04/2016

Great experience The place is unassuming from the outside but great on the inside. Service and amenities were very good. There are lots of food places and easy grocery store and banking access. I would say for sure give it your business!

"March Madness stay"

Bonnie C, Calgary,, Canada 19/04/2016

Good location and not far from freeways and the Honda Centre. No real restaurants in walking - but only a 5 min drive to a nice mall and 10 min drive to Restaurants and Honda Centre. Room was good as it had a separate room with TV.

"Nice stay"

traveller_EZ, San Jose 17/04/2016

We stayed here while visiting Disneyland, which is about a 15 minutes drive from the hotel. The room was clean and comfortable, breakfast was fine and the location was close to several shops and restaurants, so all in all, we enjoyed our stay.

"never again indifferent clerk"

Lauren S, Casa Grande, Arizona 08/04/2016

ok so the hotel is ok not nice but acceptable for a one night stay, with that said im not okay with some of the sketchy looking guest, the fact that deposits are 200.00 yet i get no microwave or sleep. i was sleep with my family until someone who looks like elmer fudd came beating on my door at 1:30 a.m. his words "i recieved a complaint of noise", impossible if we where sleep. my son is three he was sleep n so where we. instead of calling he decided to beat on my door and he didnt even seem remorseful after seeing how discombobulated we where. i became angry at his hostile, confrontational demeanor. i plan to file a complaint, after experiencing this i am unable to go back to sleep or have peace of mind. i was intentionally harassed and i plan on making sure proper disciplinary action is taken. i also feel i need to be reimbursed for the outlandish behavior by this staff and the attitude. im disgusted and can't return back to sleep. if you want decent treatment and a more upgraded room go elsewhere , you will thank me later.

"Adequate and Inexpensive near Chapman U"

graigf54, Sherwood, Oregon 07/04/2016

We find Best Western dependable. We made reservations at this hotel because of its convenient proximity to Chapman University. We were disappointed that there was no exercise room, but at least it had a reasonable pool. The bed was very comfy though the pillows were too big for our taste. Wonderful, plush bath towels! Breakfast: OK, continental style. We will probably stay here again.

"This BW is not recommended"

Michelle D, Vancouver, Canada 30/03/2016

Is an old motel - Don't plan on staying here if you want to sleep as the noise level is very high both outside the room and inside the room from neighbouring rooms (could actually hear the person above peeing in the toilet and the flushing/drains/floors were exceptionally loud). Carpets were disgustingly dirty and the pool had a dog poop bag in it and a terribly film on covering the water so it's obviously not maintained

"Loved it!!"

Todd S, Arcata, United States 25/03/2016

The overall stay was great, the staff I had contact with was great. the room was better than expected, we had the room with 3 beds which has the 3rd bed in it's own little room which my Daughter and her friend loved. The beds were comfortable and the TV was great. We did have a problem with the refrigerator in the room not working, one call to the front desk and the next day we had a new one. Looking forward to staying next year again.

"Good place to stay on business or when travelling"

Finnbar_Oooh, Vienna, Austria 25/03/2016

Good location, clean, plenty of room and quiet. I didn't try the swimming pool, but the wifi was efficient and worked well, also the breakfast was OK. staff are helpful and a good decent motel all round. Stayed here while working, spenf 4 nights here, decent places to eat nearby and a few ATMs if you need cash, can walk into the "Old Towne". PC at reception, with a printer, and free to use. Also a microwave coffee, tea and water available at reception. I thought it a pretty decent place to stay.


Phyllis W, Chico, United States 23/03/2016

We had no major complaints, but the room and pool area and lobby area needed some additional personal touches as well as more choices for breakfast. Seems some upgading is in order but the staff was all extremely helpful with warmth and professionalism.

"Just ok"

Grahamwarrior, Wigan 29/02/2016

I don't want to be over critical of this hotel. It was a good price and would satisfy most people, as the reviews show. It was just a bit too basic for me - traditional motel room, slightly ageing bathroom although perfectly clean. The bed was reasonably comfortable and location was fine for the airport and resorts like Newport Beach. Breakfast was free, but as bad a breakfast as I have ever seen. Cold coffee, cheap ingredients - it went straight into the bin. Sorry but this hotel wasn't for me

"Good place to stay"

Jose C, Sacramento 28/02/2016

The hotel was clean and it was close to the freeway, it was close to Disneyland where we wanted to go ,nice location close to a lot restaurants that we like and a lot of new ones too to eat and just to see other things.


User 28/02/2016

Beds were clean and comfortable, tiny pillows but lots of them. Staff was VERY friendly! Breakfast was typical, quick food for on the run. Fresh fruit. Packaged muffins, cereal, etc. Bathroom was GROSS. Wouldn't shower in it. Moldy grout, needs a good cleaning or better yet, replacement! Had a wheelchair accessible room with extra room with double bed. Extra room was still locked when we arrived and had to call to get it opened. It smelled stale. TV was good, EXTREMELY happy with the "Fresh Remote".. one of my BIG pet peeves when staying in a room is a dirty remote control. Pool was dirty. Internet was available, but couldn't connect unless outside of room. Overall it felt "sketchy", like a rent-by-the-hour hotel. Needs a MAJOR facelift!

"Value for the price"

nan10, 17/02/2016

Excellent price for a very clean and comfortable stay. Pillows were a bit hard. The microwave in office was not easy to work. The staff was very pleasant. Rooms were clean, modern and quiet. Easy location to get around.

"A very good place to stay while on business"

JWP90, Alpine, California 16/02/2016

I hadn't stayed at this place for years, but needed a place in the area and saw a good rate at the BEST WESTERN Orange Plaza. It has definitely gotten nicer than it used to be. It is not an upscale property or very fancy, but for a business and frequent traveler it has all the basics - excellent staff, decent high speed wifi, comfortable rooms, and a convenient location in central Orange County. Depending on what is going on in the area, the price is pretty reasonable and the Best Western rewards program is pretty decent. I recommend it.


User 15/02/2016

Very good stay. Enjoyed every bit of it. It was really great. Loved it. Thank you for very good service. Every aspect of the stay was really great. Will definitely recommend this hotel to my friends. I lived staying there. .

"This Hotel is Terrific!"

Jane S, Bakersfield, United States 04/01/2016

We have stayed at this hotel 4 times in the past year and each and everytime it has been a pleasure! You can tell that the staff truly care about this hotel.The rooms are neat as a pin and the staff are extremely helpful.The few times we have asked for assistance the staff have helped immediately!Our compliments to the staff and owners of the establishment!We would recommend the hotel without hestitation!

"Vacation Stay"

User 27/12/2015

Good Hotel. a little noisy from outside noises and thin walls. beds were comfortable, but pillows were to hard. Website said there were hot items, which included prepackaged waffles and jimmy dean breakfast sandwiches. Overall good experience. great value.

"Good for its Class"

Zach L, Boulder, United States 26/12/2015

Motel itself is quiet, though adjacent roads are very noisy, with emergency vehicles passing thorugh frequently. Premises are clean and reasonably well-maintained. Staff is friendly and helpful, although we did have to report a basic maintenance problem (no hot water) two days in a row until it was fixed. As title of this review suggests, good value for the rate charged. Cab ride to Disneyland from hotel is about $20. Room was spacious

"Softer pillows please"

Antoniaswan, Tustin 11/12/2015

The property is well kept. Very clean and inviting. The gentlemen at the front desk was friendly. We live only 45 minutes away but wanted to Uber it to a party that was just down the street, so we were happy that it turned out to be pretty nice. The room was spacious and very clean. The vanity was outside the shower area so that was convenient. They also have a nice full length mirror. My only complaints are that the pillows were too hard. They were big so they looked like they would be on the softer side but nope. Way too hard. I woke up with a stiff neck which turned into a headache. My boyfriend, ended up not using a pillow at all so we didn't get much sleep because of it. We were planning on making this our place to stay when we came to OC, but I doubt it now. Also, the walls are pretty thin. It was quiet until 7:30am when the room next to us, allowed their 4 yr old to just scream and then run up and down the walkway. Good times. After 30 minutes, I finally opened the door and said please be quiet. Here's some advice, people with children only because you have to be up with your children doesn't mean the rest of the travelers need to. Please be respectable of others. I was disappointed that the management didn't handle it since it's a small place and I'm sure from the front desk they could see and definitely hear the kid.

"Weekend wedding"

mrschondel, Santa Rosa, California 18/11/2015

My parents were invited to a wedding in the town of Orange and as Best Western members opted to stay at the Best Western Orange Plaza. On the plus side, the staff were very friendly and helpful and the rooms were clean. On the negative side the beds were not comfortable - pillows were like logs but the bigger issue was the noise. Chapman is a VERY busy street and the hotel has no buffer to the traffic - cars, delivery trucks, and many, many emergency vehicles. It was unbelievably loud all 3 days we were there....

"Basic no frill hotel"

Mark951, Riverside, California 18/11/2015

A hotel with just the basic room with bed and tv, they use soap dispensers instead of the little bars but they don't have one in the shower. The breakfast is not much more then juice, coffee, toast,etc. The hotel is close to CHOC.

"Clean and comfortable"

Alverado H, Orange, United States 21/10/2015

Room interiors are up to date and very clean. The housekeepers do an amazing job. I've stayed in different rooms and all the beds are comfortable. Great location for business or vacation. Orange tax is only 10% compared to other cities like Anaheim that are 15% or more. Anaheim hotels also charge a $10 resort fee but this Best Western in Orange does not.

"Good Location"

Michelle S, Spring Valley, United States 19/10/2015

The one night stay was quiet and peaceful. The hotel was surrounded by places such as Star Bucks; a large corporate grocery chain and a variety of places to eat in nearby communities. The continental breakfast menu had a variety of foods to choose from. Check out went smoothly.

"Great location"

Brian S, bishop, United States 14/10/2015

Short distance to restaurants, StJoseph Hospital and the freeway. Everything met my expectations. Room was pretty quite despite the hotel being next to a busy street. Lobby was clean and breakfast selection was good.

"A Disney get away"

SanchaRose, Phoenix, Arizona 14/10/2015

Small place, close to Disneyland. Cute small town very active downtown. Hotel staff were very friendly and helpfull. Room was clean, 2 queen beds, in 1 room and a dbll size bed in another room. Room fridge, and micro wave. Carpets were worn and could use a fresh up. Not a very good selection of food for breakfast. It was quiet, and fairly close to Disneyland, we drove about 10 min. Lots of places to shop nearby, Walgreen's right next door. There was 2 small tables in the lobby to eat at but were taken up by the business men with laptops so we took our food and ate in the rooms. No elevators so you have to drag your suitcase up the stairs.The small room had no ventilation but a good size tv in it.

"Comfortable place to stay"

azdisneyfan, phoenix, arizona 11/10/2015

Stayed 10/04-10/07/15 in Room 217. The hotel was a smaller complex. Didn't look exciting from the outside but the rooms were comfortable and clean. The surrounding area seemed safe. Parking is small but adequate. We did find a space each night when we came back late. (Parking is free here, most places around Disney will charge) There were several large stains on the carpet but the rest of the carpet was clean. (Socks didn't get black). We wanted this particular room as it is 2 QN beds then a tiny room has a DBL bed in it. The bathroom has a shower/tub and toilet. Then outside is the sink with a longer vanity. This is nice so there is room for somebody to get ready while somebody else is showering. I just wish there was stronger lighting above the vanity. Most Best Westerns really lack bright lighting above their vanities. (So women, it's a bit hard to pluck our eyebrows or get a good sense of make up on our faces.) The smaller room had a nice tv, comfortable bed, and a night stand. The only complaint for this is that there is no circulation in this tiny room. The air flow comes in from the main room. So if the person in the tiny room shuts their door they will be so hot. You can open a window in this room which helped bring some air in. All BW's seem to have thin walls, so you can hear street traffic and people walking by your room. But it wasn't too bad. There was no hot tub but there was a small pool. There is no elevator so you will have to drag your luggage upstairs. They have a continental breakfast. No meats or eggs, mainly cereals, waffles to heat up in microwave, few danishes, apples, oranges, and yogurts. There is only 2 tables in the inside of the lobby to eat and a couple outside. So basically, you will have to take your food to your room to eat. Business men would take up their table with their lab top and paperwork. No room for a family to sit down. This motel is not close to Disneyland so you will need transportation to the parks. We drove and it was just a few minutes to the Toy Story Parking Lot. Very easy drive. There is a dollar tree store within walking distance. I would probably stay here again but next time bring a small fan for the other room so that the person could be comfortable.

"It's Such a Pleasure to Stay at This Best Western"

User 09/10/2015

Our family never stays at any other hotel, because we really enjoy the comfort of the rooms, the ease of parking, the breakfast that is included, and the gracious, professional, and very helpful staff. They always make sure our needs are fully met, and we only stay at Best Westerns on our vacations. It is also wonderful to be a rewards member, where we can earn points for free night stays and special offers. We really appreciate all of the perks we get when we are at a Best Western, and we feel very much at home in your hotels. We highly recommend it to other patrons.

"Great Hotel"

Jane S, Bakersfield, United States 06/10/2015

Recently we stayed at the Best Western in Orange,CA to spend time with our daughter who is a Disney cast member and enjoy some time at Disneyland and California Adventures. We enjoyed our time at this hotel where we used a suite.The property was extremely clean and comfortable.It is close enough to get to Disneyland quickly and yet far enough aware from the hustle and bustle of the park. We highly recommend it!

"a great place to stay"

Doug B, Ventura, United States 25/09/2015

The hotel is with in 10 minutes of Disney and easy freeway access ... yet a better deal than Anaheim. The City of Orange does not have the mandatory per night parking fee which Anaheim imposes on their over night guest. We will be back. The breakfast is simple. The room is clean neat.


Lawrence S, Orange, United States 22/09/2015

Very surprised at the neatness, quality and professional staff at this older location.However you would never know it with very clean rooms, 50 inch flat screens and full cable. Would definitely stay there again.

"Much better when you get into the room!"

User 20/09/2015

When I first pulled up to this motel, I thought that I would be changing hotels, but once I went into the room, it was actually quite nice. This location is definitely a motel make-over, but it's not bad. It is convenient to the Orange circle which has a number of cute restaurants, and is about a mile away. It also has a Ralph's (full service grocery store) across the street, and a Walgreen's pharmacy next door. The breakfast is included, but mediocre. For the price, it's a decent value.

"Great Value"

Steve D, Boise, United States 20/09/2015

Attended a trade show at the Anaheim Convention Center. The prices that the hotels wanted were obscene. Found this hotel and read some reviews. About 7 minute car ride to the show. Rooms were clean and comfortable. Bed was very comforable.Internet worked well and the breakfast was acceptable. A Great value. This hotel would make a great base for a Disneyland trip.

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