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Best Western Hotel Ocala Park Centre, Ocala

4.0/5  - basé sur 556 notations.
3701 SW 38th Avenue, 34474-4383, Ocala, United States - See map
Best Western Ocala Park Centre - Our 24-hour front desk will go above and beyond to provide you exceptional customer care from check-in to check-out. The Best Western Ocala Park Centre is ideally located in the center of Ocala. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Experience this Ocala, Florida hotel offering comfortable and affordable accommodations near Silver Springs, Ocala National Forest and the University of Florida. Welcome to the Best Western Ocala Park Centre where the service is spectacular and the accommodations are comfortable and affordable. Located near Florida's State Road 200, this hotel offers convenient access to many local attractions, shopping and dining options in and around Ocala. Guests staying at this Central Florida hotel will enjoy spacious and pristine guest rooms featuring cable satellite television and free high-speed internet access. A complimentary full breakfast is served to hotel guests every morning. The Best Western Ocala Park Centre invites guests to take a swim in the outdoor heated swimming pool. Guests are able to use a local gym located within two miles of the hotel. Guests traveling to Ocala on business will also appreciate the variety of business services available right on property. The Best Western Ocala Park Centre is close to where travelers want to be while visiting Central Florida. Guests can spend a relaxing afternoon exploring the nearby Ocala National Forest, enjoying some horseback riding at the Horse Farms, touring the historical Florida Cracker Homestead or walking through Silver Springs Park. Guest can find a variety of brand name shops at Paddock Park Mall, located just one mile from the hotel. The Best Western Ocala Park Centre frequently hosts guests in town attending local University of Florida Gator sporting events or to participate in Ocala Horse Sales events. Nearby Gainesville Airport and Orlando International Airport make getting to and from the Best Western Ocala Park easy and convenient. The friendly, helpful staff at the Best Western Ocala Park Centre is ready to ensure a fun-filled memorable stay in Ocala, Florida. Make a reservation today and save! Enjoy your stay. Our pool will be closed for repairs from November 11, 2018 to November 16, 2018.

Best Western

Hotel Ocala Park Centre

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2017
based on 556 guest reviews
NOTE ISSUED
Excellent
224
Very Good
194
Average
84
Poor
30
Terrible
24
REFER TO NOTICE
Business Business
79
Couples Couples
203
Family Family
170
Friends getaway Friends getaway
35
Solo travel Solo travel
47
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Updated and comfortable"

5
01/11/2018

Property was well kept up, rooms were redone and you could still smell the newness. Very comfortable beds, and shower was great. The continental breakfast had an assortment of food, from cereal, waffles, danish, eggs, sausage or kielbasa. Quick check in and quick check out.

Best Western O, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Charlotte G, Thank you for your five star review. We are glad you had an excellent stay with us in our remodeled rooms. We do serve a delicious hot breakfast every day with many choices. We look forward to hosting you again in the near future.

"Talk about a remodeling improvement."

5
31/10/2018

I have seen places remodel but this place went top shelf. From the exterior to the lobby what changes. The rooms are fabulous with top shelf amenities. Want something different--try opening a drawer of one the night stands and smell the fresh cut wood it took to build it. With Sue at the front desk and Katherine over seeing the breakfast area's, this place will blossom with an increase in business. You need to stop and spend the night and find out for yourself why they are called the Best of the West in the East.

Best Western O, General Manager at Best Western Ocala Park Centre, responded to this review
Dear O9600RWrobertw, Thank you for your wonderful five star review. We are glad you had an excellent stay with us and enjoyed our recently remodeled rooms.Our staff take pride in providing exceptional service to all of our guests. We look forward to hosting you again in the near future.

"Disappointing Best Western"

2
30/10/2018

For a recently remodeled hotel, we don't ever remember being in such a drab, dreary room. Our first floor room was painted in dark colors, dark draperies, no pictures, and extremely dim lighting. The room was clean, bed comfortable. There is no carpeting, and the bathroom is extremely small. The lobby is sparse and uninviting. The outside entrance had two anemic-looking plants in planters. The breakfast is served in the outside pool house, located behind the hotel. The breakfast was decent with two attendants refreshing the food. Several guests were complaining about the lack of sleep due to barking dogs in rooms. There are many hotels at x350. Stay elsewhere.

Best Western O, General Manager at Best Western Ocala Park Centre, responded to this review
We appreciate all guest feedback as it provides a great opportunity for us to learn how to better improve our service offerings. We only have a few rooms that have no carpet which can be used as pet rooms. We are pleased to know that you appreciated the helpfulness of our staff at breakfast. However, we are sorry to know that our service did not meet your expectations to make you want to come back and visit us again the next time you are in town. We do hope that if you should find yourself in Ocala again, you will give us another opportunity to provide you the service and accommodations you were hoping for.

"Best Western Ocala Park Centre"

5
17/10/2018

VERY NICE STAFF, rooms clean, nice breakfast selection. Cojoining rooms great for family visiting, highly recommended. We were delayed in Jacksonville and we called and they gladly held our reservation with no problem.

Best Western O, General Manager at Best Western Ocala Park Centre, responded to this review
Dear louras11384, From all of us at Best Western Ocala Park Centre thank you for your five star review. We are glad you had an excellent stay with us. We hope you will stay with us again the next time you are in the area..

"Friendly service"

4
08/10/2018

Overall check in and check out was great. Nice, friendly service. I like that the check out time wasn't until noon. All staff was friendly and we were always greeted. with a smile. They emailed me the receipt so I didn't have to bother with check out.

Best Western O, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Julie W, Thank you for your review. We are glad you had a wonderful stay with us and liked the later check out time. We hope you will stay with us again the next time you are in the area..

"Good stopover stay, first rate staff"

5
07/10/2018

Check was a very busy time, front desk staff was attentive and efficient. People were moved thru well without feeling processed. First room had an issue with the heater, overheated as in failed bearing smell. We were given another room no questions asked and apologized for the inconvenience, not necessary but nice none the less. Room was clean, spacious, comfy and quiet. There were other hotels around us as well as a couple restaurants, quiet relaxed area. Slept well, breakfast was hot and ready when we awoke, good to. One of the better mid range hotels we stayed at this entire trip. Will be looking it up this year.

DayTrip769884, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Attila7, Thank you for your five star review. We are glad you had an excellent stay with us and had a good nights sleep on our new mattresses. We hope you will stay with us again the next time you are in the area..

"It was a good stay at best western"

5
07/10/2018

Eveeything was just amazing the room waa nice and clean breakfast was amazing will return soon bed was very comfortable no noise and fast service I can defenitly say that I can suggest this hotel to others thank you

DayTrip769884, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Zuleika o, Thank you for your five star review. We are glad you had an excellent stay with us and enjoyed our delicious hot breakfast.. We hope you will stay with us again the next time you are in the area..

"Tmorris"

5
07/10/2018

Great place to stay. Friendly and helpful check in staff. Rooms are kept clean and comfy The free breakfast was tasty with good choices. Definitely Enjoyed our overnight stay. If ever in Ocala again would chose this hotel. And Well lite parking lot.

DayTrip769884, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Tmorris, Thank you for your five star review. We are glad you had an excellent stay with us in our remodeled rooms. We do serve a delicious hot breakfast every day with many choices. We look forward to hosting you again in the near future.

"Clean and comfortable"

5
28/09/2018

Friendly check-in staff (not in a fake way). Rooms were very clean and comfortable. The bathroom had a fan, which most hotels don't anymore! Good breakfast selection. Would definiitely stay here again!

Best Western O, General Manager at Best Western Ocala Park Centre, responded to this review
Dear GAgirls57, Thank you for your five star review. We are glad you enjoyed the delicious hot breakfast and had an excellent stay with us. We look forward to hosting you again in the near future.

"CLEAN AND PROFESSIONAL"

5
21/09/2018

We appreciated that vehicles needed to display a parking pass to stay in the parking lot overnight. It was close to several restaurants. We enjoyed Chilis which was right down the road. It is located just behing the Cracker Barrel.

DayTrip769884, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Sandy U, Thank you for your five star review. We are glad you had an excellent stay with us. We hope you will stay with us again the next time you are in the area..

"Better than most"

3
19/09/2018

I'm sure our stay would have been better had we not been placed across the hall from the maid's laundry room, but whatever. The rest was fine. Also, the hot tub was out of order, and that's the only thing that I MEED any time I go to a hotel to make my body stop hurting from driving so far or from sleeping on a crap mattress. Good thing our mattress was nice. My wife also woke up without pain. That is very rare. It was an okay place to satay. Definitely affordable and worth the value.

DayTrip769884, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Iclem220, From all of us at Best Western Ocala Park Centre, thank you for the review. Best Western Ocala is a great place to stay that is clean and comfortable with a delicious hot breakfast. We are glad that your wife had a restful night on our new mattress We are sorry that the hot tub is not finished yet for guests to enjoy. . We look forward to hosting you again in the near future.

"Nice, Clean Hotel"

5
11/08/2018

I like the fact there is an elevator and rooms are inside. Breakfast was hot. Pool was great. I like that there are tables and lounge chairs by pool. Room was very clean and bed was very comfortable. The front desk people were very nice. The elevator is a little slow, but no big deal.

, General Manager at Best Western Ocala Park Centre, responded to this review
From all of us at Best Western Ocala Park Centre, thank you for the wonderful review. Best Western Ocala is a great place to stay that is clean and comfortable with a delicious hot breakfast. Our staff take pride in providing exceptional service to all of our guests. We look forward to seeing you the next time your in Ocala.

"Great Commercial break"

4
06/08/2018

The staff here overall is very friendly, professional & nice. I will definately stay at this hotel again. Because of my good experience hereI will try other Best Western hotels We really enjoyed our stay here.

, General Manager at Best Western Ocala Park Centre, responded to this review
From all of us at Best Western Ocala Park Centre, thank you for the wonderful review. Best Western Ocala is a great place to stay that is clean and comfortable with a delicious hot breakfast. Our staff take pride in providing exceptional service to all of our guests. We look forward to seeing you the next time your in Ocala.

"needed renovations in progress"

3
10/07/2018

I was here July 7-9, 2018 I am not finiky about my hotel unless it is a resort I plan to spend time at. This visit was just a place to sleep while visiting. I give the dates of my visit in my review because the place was going through much needed renovation. I was in room 501 which was at the end of the hall and quiet. However this hotel is right off the highway so you could hear traffic all night....it wasn't a problem for me, it was white noise but if you are bothered by this then ask for a room on the side not facing the highway. Beds were...firm, which is ok by my so I'm not complaining just letting you know. There is a pool which looked nice enough but again it was separated from the highway only by a fence. Hot tub covered by plywood, not sure if it was part of reno project. Breakfast is included and was just ok, several choices but I would have liked some fresh fruit other than oranges which were so juicey they make a mess when peeling. The staff...I feel bad criticizing anything because the staff was so nice and pleasantly answered any questions...a particular shout out to Blake at the front desk....I hope you stay in customer service you are good at it.

Becca M, Public Relations Manager at Best Western Ocala Park Centre, responded to this review
We appreciate you so much for simply taking the time to share the details of your recent stay at our hotel. We love hearing feedback, good or bad, because it helps us tackle any issues that we need to improve on or find areas of improvement to better suit our guests. We have a culture of constant improvement and your comments helps us do just that. We will pass along your message to Blake so that he gets the recognition he deserves for accommodating your needs! We can't wait to have you back.

"Pleasant place to stay !"

4
01/06/2018

Pleasant place to stay and visit . Food and shopping within walking distance, sight seeing not to far away! The rooms are decorated tastefully and the beds are very comfortable , I love the fact that rooms come with fridge and microwave.

, General Manager at Best Western Ocala Park Centre, responded to this review
From all of us at Best Western Ocala Park Centre, thank you for the wonderful review. Best Western Ocala is a great place to stay that is clean and comfortable with a delicious hot breakfast. Our staff take pride in providing exceptional service to all of our guests. We have just updated the rooms with new furniture and carpet. We look forward to seeing you the next time your in Ocala.

"Ocala Best Western"

5
14/05/2018

Excellent hotel that is currently undergoing renovations. Friendly staff and some fully renovated rooms available with comfortable beds and brand new furniture. Definitely a gem of a hotel located near many restaurants.

"CONSTRUCTION"

3
13/05/2018

With construction being done - the staff was very helpful, so accepting the conditions- it was a 'good' stay. Room we stayed in was a finished upgraded room. After upgrade is finished will be a very nice place to stay.

, Front Office Manager at Best Western Ocala Park Centre, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 352-237-4848. Sincerely, Brian OMara Assistant General Manager Best Western Ocala Park Centre

"Nice hotel"

5
10/05/2018

The air conditioner worked, bed was comfortable, there was a lot of pillows which I love. The room was clean. I enjoyed my stay. The coffee left a lot to be desired. They were undergoing renovations so if you don't want to be up at 7am I'd wait until they are finished. Cracker barrel is about 20 steps away. They share a truck lot. We didn't check out the breakfast because we wanted to get on the road. I'd stay again, you can't beat the room for the price

"Good stay"

5
07/05/2018

Though the remodeling work was going on, our stay was good. Breakfast was good. Checkin/checkout process went well. Room was clean. WiFi connection was good. We didnt use other amenities. Price was high for Friday night stay.

"Countless stays at this hotel"

5
06/05/2018

There are plenty of hotels in this area and this one is starting to show it's age a little but still worth the money. The exterior has been given a "face lift" and it looks great!! Hoping the exterior upgrades transitions inside. Always a comfortable welcome place to stay.

"Last Minute"

3
23/04/2018

Breakfast is adequate. The accommodations are basic and tolerable for one night . The exterior is not inviting. The interior reflects the renovations. The staff is responsive yet nothing special. Job done.

Becca M, Public Relations Manager at Best Western Ocala Park Centre, responded to this review
Thank you for staying with us and taking the time to review your stay. We're happy we could meet your expectations. Our team works hard to make sure that you enjoy your stay and your comments let us know we could make that possible. We hope to see you again!

"Average "

3
21/04/2018

Upon arrival the lobby was under renovation and blocked off. Signs directed to entry via a fire exit. Followed signs to temporary front desk. The trip to check in was not inviting. The building is older with narrow hallways and low ceilings. Reservation was made on the BW website. Front desk clerk was pleasant and efficient. Room was a king on 2nd floor. Room was older layout. Sink inside the door as you enter. Combo Tub/shower. Shower head and water pressure/temp were excellent. Mini fridge and AC were quiet and efficient. Bed was average. Carpet, overstuffed chair and hassock were dated. Breakfast was in an outbuilding by pool. Choices included pastries, yogurt, eggs, bacon and sausage. Desk clerk was pleasant at Checkout.

Becca M, Public Relations Manager at Best Western Ocala Park Centre, responded to this review
Thank you for taking the time to let us know how we are doing. Our staff is constantly hard at work to exceed your expectations and provide excellent service. We are always finding ways to improve for our guests in order to provide the absolute best stay possible and it's through feedback like yours that help us do just that. We hope to have the pleasure of accommodating you again!

"Two week stay while searching for home"

4
17/04/2018

Hotel was in process of being renovated. The room was large with a couch. Had microwave and refrigerator. Hot breakfast every morning. Had a pool but did not use. Right off of Hwy 75. Very convenient. Very clean. Front office staff very friendly and accommodating. Cracker Barrel right next door. Lots of restaurants along SR 200. Very quiet.

"Hotel Preference"

5
16/04/2018

Even though I only live about 100 miles south of this hotel, the location gives me a break of driving time. I also enjoy the friendliness of the hotel staff, the breakfast, and location close to the interstate.

"Reasonably priced but..."

3
01/04/2018

The hotel was the cheapest brand-name option in the area at the time we stayed. I'm reluctant to say “you get what you pay for” but there were a few shortcomings I'd like to point out: the lobby was under construction; the breakfast area was quite small given the number of guests; and the beds were also on the small side.

Becca M, Public Relations Manager at Best Western Ocala Park Centre, responded to this review
Thank you for reviewing us! We hope to have you back when our renovation is complete. Safe travels!

"VERY FRUSTRATING!!!"

1
26/03/2018

I booked a two queen handicap accessible room for 3/23/18 through 3/25/18. Arrived to be told there was no room available for us. Had to leave and find another hotel. Extremely frustrating!!! Spoke with General Manager Melissa Bookwedge this morning and was told that there was a room available for us that "I misunderstood." Was also told that I booked a single queen handicap accessible room (that the hotel does not have two queen handicap accessible rooms). I am a private caregiver for a physically disabled male there is NO WAY I booked a single queen bed. I guess I misunderstand a lot!!! One star is given to thank Sue on the front for her apology when we tried to book in on 3/23.

Becca M, Public Relations Manager at Best Western Ocala Park Centre, responded to this review
Thank you for sharing your feedback Gerri M. We apologize for any misunderstanding that took place in regards to your reservation. We LOVE our guests and never want them to leave frustrated. That said, I spoke to the manager directly in regards to this review. Unfortunately, the only accessible rooms in our hotel have one bed. However, the staff was trying to accommodate you the best they knew how by offering a double bed room for you both. Although we understand that it wasn't an accessible room. We apologize for not being able to accommodate you at that time and hope to have another opportunity in the future.

"Spring outing"

4
23/03/2018

Room was good value. Location was perfect - easy to get to. Restaurant was nearby .Breakfast was good every morning , coffeee available in lobby until late. Staff was helpful both with room issue and helping on the computer in lobby.

Becca M, Public Relations Manager at Best Western Ocala Park Centre, responded to this review
Thank you for staying at our Best Western Ocala Park Centre! We thoroughly enjoyed you and are so glad to have had the opportunity to accommodate you during your visit. Our staff loves our guests and strives to provide exceptional service to each and everyone who walk through our door.We hope for many more visits in the future!

"Needs an overhaul. Big time!"

2
21/03/2018

Booked this hotel last minute on a 3rd party booking site at a low rate. Well, we got what we paid for. The hotel is in dire need of a refresh; from the hallway carpeting to the lighting to the pillows. The room had a moldy/musty smell that stayed on our clothes for the following day. Also, the room we were given was beside the highway (half the rooms are) and my gosh, it was super loud all night! I would not stay here again. I should mention that despite smelling gross, the room was clean. The staff was pleasant too. (Hence, the extra star in this review.)

Becca M, Public Relations Manager at Best Western Ocala Park Centre, responded to this review
Dear Guest, Thanks for for your valued feedback. We hear your concerns and are in the process of renovating our hotel to give it that "refresh" you stated. We do hope to have you back again soon so you can have your expectations surpassed.

"Worst Hotel Ever"

1
21/03/2018

Extremely high price when considering how old and dumpy this place is. Because of activities in the area there were not other options. My wife was sick so could not travel further down the road. We were charged over $300 for one night. Based on the age and condition of this place they are not worth $100 per night even if they were the only hotel in Ocala. I have paid over $200 per night at other hotels and I have never recorded a complaint but because of this experience I hope to never have to stay at a Best Western.

Becca M, Public Relations Manager at Best Western Ocala Park Centre, responded to this review
Thank you for sharing your feedback.We are sorry to hear that you didn't enjoy your stay. We love our guests and always want them to leave satisfied. We are in the process of renovating out hotel to make it even better for our valued guests. Our price was on par with all the local hotels in the area however, do to the events, all the hotel's rates they were higher. We hope to have the opportunity to have you back. Safe travels and we hope your wife makes a quick recovery!

"DUMP"

1
15/03/2018

Worst hotel experience ever. Poor quality for the price. Bedding is uncomfortable. Hotel should get total renovation if they are continuing to charge such outrageous price. Overall worst experience at a motel. Tear it down or lower your price to motel prices since this is what it is. No words!

Becca M, Public Relations Manager at Best Western Ocala Park Centre, responded to this review
Thank you for your feedback. First and foremost, we offer our sincerest apologies. We LOVE our guests and always strive to deliver superior service to each and every one who walk through our door. Our hotel is in the process of renovation in order to best accommodate our valued guests. We never want our guests to leave unhappy and truly hope to have another opportunity to accommodate you in the future given the chance. Safe travels!

""This is the only hotel to stay at in Ocala , Florida ""

5
11/03/2018

I recently stayed at a Best Western Hotel in Ocala , Florida,it was a surprise to me that a Best Western could be so nice , accommodating , so clean , so well staffed , in a great location that was close by everything you could want or need . Arrived early and to my surprise my room was ready . They have a great staff, manager , and a great spot for there morning breakfast area , just outside hotel in the pool room converted for breakfast use .

"Ms Estep "

5
09/03/2018

Clean friendly and great price. We traveled over 15 hrs and after a disappointing and disastrous previous booking at Ft McCoy we found a wonderful deal through TripAdvisor which helped ease our burden. I highly recommend staying here.

"Doesn't cater well to senior citizens"

3
07/03/2018

I am 65, and given a room on the top floor, a distance away from the elevator. Ice machine was on another floor. I noticed that the majority of the patrons on my floor were seniors. The breakfast was in another building which means you have to use your room key to get back into the hotel.

"Great location by I75"

3
23/02/2018

Headed north we booked from the highway, and easily found the hotel. Checkin was easy and the clerk delightful. The room was adequate after finding the A/C control. We slept well. Breakfast was average and unremarkable. Paint & renovations were in progress.

Becca M, Public Relations Manager at Best Western Ocala Park Centre, responded to this review
Thank you so much for choosing our hotel during your visit to Ocala! We appreciate you taking the time to share the details of your experience on your recent stay with us. It makes us so happy to hear that we exceeded your expectations! We work hard together to ensure we provide you with the best possible stay and we're glad to learn that we made that possible. We can't wait for the opportunity to serve you again.

"Management unresponsive to missing personal items"

3
09/02/2018

Our stay was fine. The rooms were clean & well maintained. Breakfast had lots of variety and good hours. Problem: items went missing during the day and mgmt has been unresponsive after multiple attempts.

Becca M, Public Relations Manager at Best Western Ocala Park Centre, responded to this review
Thank you so much for taking the time to share this with us. We happy we could provide you with a great room and breakfast experience. We work hard together to provide our guests with the best possible stay and I'm sorry to hear about your disappointment after you checked-out. We take all feedback very seriously and will look into this. We never want our guests to feel uncomfortable with their stay at any point in time whether it be during or after their stay. With that being said, please reach out to me personally at my email [email protected] to further discuss in detail the issues you experienced. I appreciate you for letting me know and I will work hard to follow-up with your concerns.

"Attentive front desk"

5
03/02/2018

Room away from street noise, asked and received a room close to exit to bring in luggage and got it. Got need direction to a restaurant, Walmart and bed and beyond. Very confusing place to get around at night. Excellent breakfast as usually for Best Western

"Okay, but"

3
01/02/2018

They are really cutting back...rooms are small, clean, toiletries are minimal, pool is not heated...breakfast is okay if there is anything left..cheap coffee in room...yuk. Seems to be the least expensive in the area

Becca M, Public Relations Manager at Best Western Ocala Park Centre, responded to this review
Thank you so much for staying with us and for making the effort to share your experience. It was our pleasure to serve you during your stay with us! We appreciate you taking the time to share the details of your stay and for providing us feedback. We take every comment seriously and into consideration as a way to continue to improve to create the best possible stay for each guest. We hope you come back to visit us so we can show you our commitment to your comfort!

"Needs updating....."

3
14/01/2018

Well cleaned and maintenance is fine, the age of things is showing. Time to tune up this facility. Paint, wall paper and bath fixtures are due for a change. It's a busy place, but it's showing it's age.

Becca M, Public Relations Manager at Best Western Ocala Park Centre, responded to this review
Thank you so much for choosing our hotel for your stay away from home! We are so happy to know that we could provide you with a clean facility during your stay. We appreciate you taking the time to share your feedback and know that we hear you! We love our guest and every ounce of feedback, good or bad, is a step closer to giving you the best possible stay. We hope to have the opportunity to show you our commitment to your comfort. Take care!

"Great"

5
11/01/2018

There were excellent service with this facility. The hotel personnel excised and the cleanest of the room was great. I wish I could stay longer and take more time to get to know your staff, they were excellent at customers. Great to know that there are people so efficient and cordial. Thanks

"very cleareance"

5
11/01/2018

very cleanrence...i very am happy. my family all like best western inn. but price is high. i think let your company low price.. anyway i am very good..especally, almost in hote indodr pool is. it is very good. my sons very like, me too.

"A little tired"

3
09/01/2018

A little tired, reasonably clean. Friendly staff. Coffeemaker, microwave and refrigerator in room. Shortage of convenient outlets for charging devices. Extensive breakfast bar with pastries, eggs and sausage. Rooms with poor sound insulation.

"Very Nice"

5
07/01/2018

We have stayed at this hotel in the past and are pleased to say it does not disappoint. The staff is very friendly and helpfull. The rooms are spacious and clean. The restaurant on the property is convenient and the food is good.

"Clean room, good price."

4
03/01/2018

Bottom line-we would stay here again. Reception area is nice. Front desk staff were friendly and able to adjust our reservation at check in. (BW rewards was less accommodating but that is not a hotel issue) Room was clean, bed and pillows comfortable. TV and wifi worked well for Netflix. Refrigerator was not working when we moved in but they sent someone up who checked it and plugged it in and it worked fine. Window curtain should have gone to the wall to better block the light from the parking lot. Sink is located outside of the bath and toilet area. Shower water was hot and strong. Tub had some minor discoloration. Breakfast fare was typical. Make it yourself waffles were very good. It was way to cold to use the outdoor pool.

Best Western O, Front Office Manager at Best Western Ocala Park Centre, responded to this review
Dear Cityglow We are excited that your visit with us was such a great value! Although we pride ourselves on affordable, convenient accommodations, we do not cut corners when it comes to quality! That promise is carried on by our lovely and cordial staff. We are happy to know that you will be back with us if you return to the area. We look forward to it!

"Road Trip"

2
02/01/2018

I would Not recommend this hotel. Price was just ok, but this is a very “tired” hotel. It definitely needs updating. The carpeted floors have stains on them, and the walls are paper thin. Guessing the couple next to us was Not getting along, as there was lots of arguing going on. But front desk worker was lovely to help with the problem. Also, hope you don't mind going Outside to the pool building to get coffee & breakfast. Yes, OUTSIDE. It was Freezing outside, but out we went!

"Great value and a good night's sleep"

5
30/12/2017

This hotel is well-maintained with attentive staff. The rooms are pleasant and clean. Lots of choices at breakfast, but be patient. The attendant was constantly playing catch-up keeping the food stocked. It is walking distance to many chain restaurants if you are prepared to walk a little further to cross at a traffic light with crosswalk. Easy to get to from I-75.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Jill, It was an honor hosting you at Best Western Ocala. We're so pleased you enjoyed a restful stay and that our friendly staff and clean, cozy rooms were just what you were looking for during your trip. It's also great to hear that you enjoyed our vast selection of breakfast items and that our location enabled you to explore the area on foot. We'll keep in mind your feedback regarding keeping breakfast stocked and look forward to your next visit.

"best western ocala is one of our favorite hotels"

5
29/12/2017

great experience. from initial reservation to check-in through check-out the staff and hotel was exactly how it should be. will definitely stay again in the future. the location is perfect for us to have a short ride to get to Disney.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
It is an honor to be recognized as one of your favorite hotels! Thank you for honoring us with your words and the reward of a potential future visit. Your commendation of our service means everything to us. Come back soon!

"Good Price; Clean Rooms!"

4
29/12/2017

In the last three days, we've stayed here twice as we've passed through. The staff upon check in were very nice. The room rates were good. And the rooms, including the bathroom, were very clean. Our rooms had a refrigerator and microwave. The free breakfast was ok. The laundry room was also clean and the rest of the staff were very friendly and cheerful. There is a little bit of road noise if your room is on the side of the hotel facing the highway.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Barbara, All of us at Best Western Ocala loved having the chance to host you twice in the past three days! We were honored to provide you with a welcoming home away from home both times and appreciate that you took advantage of our in-room amenities, laundry space, and free breakfast. We hope to host you again next time you are in town. Please give us a call beforehand, and we will do our best to situate you in a room away from the highway.

"Great Room an People!"

5
28/12/2017

We couldn't have been happier with our stay. The place was clean and the entire staff - from front desk to room cleaning staff and maintenance folks were helpful and friendly. Will definitely be back!

"A safe haven"

5
13/12/2017

This is always one of the places we aim for when travelling from Canada to Florida. Friendly staff, clean rooms, and very comfortable beds. It is easy to access and there are restaurants within walking distance - very handy.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Katherine, What a lovely review to read, thank you! We're so happy that you make a point of stopping here when you're traveling from Canada to Florida and consider us your safe haven, there is no better compliment! We're glad to hear that you receive friendly service from our team and appreciate our clean and comfortable accommodations, as well as the local amenities within walking distance. We appreciate you sharing your kind comments, and look forward to seeing you on your next visit. Safe travels.

"Great Layover Stop When Heading Into Florida"

4
12/12/2017

Best Westerns are always located at various points of interest and convenient places to get off the road for rest. This hotel was spacious and slightly bigger than typical rooms and was a considerable upgrade. All the comfort and service we have come to expect from Best Western. Ocala Park Centre will be added to our list of stopovers when the need to break up the trip heading south into Florida for sure.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Thank you for your review! We are thrilled to hear that we have earned the honor of your repeat visit. Our goal as a team is to always exceed expectations, and it sounds like our spacious, comfortable rooms and friendly service could do just that! When you are looking for another convenient stopover, visit us here at the Best Western Ocala!

"Good value"

4
10/12/2017

Good location, right off rte 75. Can walk to eating places, Cracker Barrel, McDonald's, Starbucks down the road. Friend forgot important items and Kohls right across street within walking distance. Good value for price.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Paddy, Location is everything and we're delighted to hear that you found our property to be within a close proximity to many of the area amenities you needed during your travels. We're sure future travelers will appreciate your insightful review too! When you're looking for a quality hotel at a great value, keep us in mind; it would be our pleasure to welcome you back to the Best Western Ocala.

"One nite stop while traveling south"

4
10/12/2017

One strange thing - had to leave hotel & go to another bldg for breakfast (in rain & wind), it was hard to find how to distinguish entrance from other properties. Don't know if we'd return due to this.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
We're so appreciative that you choose the Best Western Ocala as a stopping point during your travels south. We're also thankful for your feedback regarding our breakfast area and signage as it's through our guest communications that we're able to offer improvements. Our team would love to welcome you back on your return trip north through Ocala. Safe travels!

"Restful night....for sure!!!"

5
04/12/2017

A most restful nights rest...Service was great...room was very nice..clean...breakfast was awesome!! Out of all the hotels that are in the Ocala area...dollar for dollar this Best western was truly worth the ride.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
We love to read that you got a great value from your visit with us here at the Best Western Ocala! As you highlighted, we provide quality service and accommodations hand in hand with our affordable rates. A great night's rest is the key to a wonderful experience, and it sounds like you got just that! Come back and visit us again when you are in town.

"Don't stay at Best Western in Ocala, FL"

1
01/12/2017

They didn't clean the room, the room smelled sour from the air conditioning vent. I was glad to go home! The housekeeping was at our door when we left and she did not clean the room! We got back after 10 PM to a dirty room! Pay a little more and stay somewhere else!

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Thank you for voicing your concerns to us. We strive to keep our accommodations clean and fresh. Because of this, we're very concerned by your description of our housekeeping service. Please accept our heartfelt apology for failing to meet your expectations in this regard. We'll discuss your review with our housekeeping team to ensure rooms are cleaned promptly. Our maintenance team will also take a look at your A/C unit. It saddens us to hear that this experience has discouraged you from recommending us. We hope the rest of your travels were otherwise pleasant. Your constructive feedback enables us to improve and we'd love another chance to deliver the wonderful visit you deserve.

"Best Western is the Best"

5
30/11/2017

The room was Beautiful. It was very Large with a King Bed, Sofa with Desk and Chair with an additional Chair and Ottoman. The room also comes with a Fridge and Microwave. The front desk people are very friendly and helpful. I have stayed at this location on several different occasions and I will stay here again. There is a Cracker Barrel next door and a ton of Restaurants in the area.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Your review is such a pleasure to read! We're delighted to hear that our spacious and well-equipped rooms and our friendly staff keep you coming back to Best Western Ocala. We appreciate your continued business and your review, and we look forward to hosting you again soon!

"Excellent Hotel"

4
29/11/2017

This is a great location, friendly and helpful staff, and very clean and comfortable rooms. We Have stayed here many times, both with and without children. Location is easy drive to Crystal Springs as well as right off highway.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Annette, We're honored to include you among our frequent guests and thank you for taking the time to share your experiences. It's great to hear that our friendly staff, wonderful rooms, and convenient location keep you coming back. We're also glad you find the hotel works well for trips with your kids and look forward to hosting you again soon.

"Overnight stop in Ocala"

5
29/11/2017

We were looking for a good place to stop for the night in the Ocala area. We found this hotel in a highway coupon book and decided to give it a try. We were pleasantly surprised by this hotel. Staff was friendly, room was clean, bed was comfortable, and breakfast was very good.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Dooley, It was a pleasure hosting you at Best Western Ocala. We're delighted our clean rooms and friendly staff were a pleasant surprise for you and that our convenient location and coupon made choosing our hotel a smart decision. If your travels bring you back the area, we welcome you to stay with us again.

"Central location"

4
25/11/2017

The Best Western was clean and central location . Breakfast was good, bed were comfortable. One problem in 3 night stay. The cleaning staff. Knocked on our do it 4 times between 9 am and 10 am. Check out at 11, but of course we were not checking out until the next day. Thus was Thanksgiving day and I am disabled so it takes me longer to get ready. They wanted in to clean room and kept looking on do it, we told them we were not dressed yet. I did not like to be rushed on vacation. Plus it was our anniversary. I did tell the desk clerk. Other than that it was good.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Thank you for informing us of your recent stay at Best Western Ocala. We are honored you chose to stay with us to celebrate such a wonderful event as your anniversary. We'd like to wish you much happiness. It means a lot to us that certain aspects of your experience with us were favorable. We are delighted you enjoyed the clean and comfortable accommodations, delicious breakfast, and central location. It is with regret, however, to hear that the housekeeping staff wasn't respectful of your time when asking to clean your room. Our team members will be reminded to be mindful of our guests' requests. The next time you visit our town, we hope you'll join us again.

"The Best in the East"

5
23/11/2017

This is a great place to stay. The personnel are great, it is clean, rooms and beds are clean and nice, breakfast has always been great here. When on 75 and going south, I always stay at this hotel for the comfort. It has always been a pleasure and I look forward to the new face-lift next year of this Best Western hotel.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Robert, Reading your review absolutely made our day! Our staff appreciates your kind compliments, and it's a privilege to be able to continue welcoming you back on your trips through the area. We're delighted that you love everything from our rooms to our breakfast. It's always a pleasure hosting you, and we look forward to seeing you again soon on your next visit!

"A Very Enjoyable Stay"

5
17/11/2017

This hotel is very conveniently located near I-75 and many major stores and restaurants. The staff are friendly and the rooms are comfortable and clean. We would happily stay at this hotel again if we were in the area.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Janet, We are thrilled to hear that our conveniently located property, with a friendly staff and comfortable rooms, made for a memorable, five-star experience during your stay at Best Western Ocala; that's what we like to hear! Thank you for leaving such kind words and we look forward to seeing you next time.

"Great Quality for Price"

5
16/11/2017

The staff were professional and attentive from front desk to breakfast service; the room appeared clean; the room had microwave, refrigerator, alarm clock, sanitized remote, iron and ironing board, blow dryer; there was a nice selection of hot and cold breakfast items; price was better than many neighboring hotels; internet service good; quiet even on 1st floor

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Karen, We're thrilled to have hit the bullseye with your stay at the Best Western Ocala. It's wonderful to hear you received an exceptional value with our well-appointed room, wide variety of breakfast items, and reliable Wi-Fi. Our professional, attentive staff appreciates the recognition as well. Thank you for your kind and thorough five-star review and we hope to be your hotel choice again.

"All Best Westerns ARE NOT made equal"

1
14/11/2017

Recently I took a Florida road trip from Fort Lauderdale to Panama City Beach and decided to overnight at this Best Western. Back in June I stayed at one in Tallahassee and had a pleasant experience. Not so for the one in Ocala. While it wasn't dirty, it was certainly outdated and tired looking. The mattress was hard and felt like we were sleeping on a box spring. This is not an exaggeration. Let me sum my experience up by saying we slept in our travel clothes. Yuck!

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
We appreciate your feedback. Our team is sorry that your visit did not live up to your expectations. We are in the process of upgrading our mattresses, which is nearly complete. Given the opportunity, we would like to provide you with the stay you expected. We hope you come back to visit once our renovations are completed.

"Solid choice"

5
05/11/2017

It's not the Ritz, but it's in a quiet location, the beds are great, the rooms are clean and updated and the staff is friendly and helpful. We will definitely make this our second stop as we head south!

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Mary, We are very happy to receive your incredible five-star review. It sounds like you had a lovely, clean, quiet, and friendly experience here with us and we are thrilled that we could meet your needs in all areas. It is particularly fantastic to read that our service team could help you feel warmly welcomed. We look forward to many more awesome visits to come here at the Best Western Ocala.

"Nice place to stay"

5
01/11/2017

Clean & convient off interstate 75S. Many places to eat within walking . Nice rooms. Friendly front disk. Overall a very wonderful place to stay. Beautiful setting. Breakfast many selections. Anytime traveling south we choose to stay at this Best Western.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear William, Thank you for writing us a heartwarming review! It is a joy and an honor to be recognized by a regular guest as providing an experience worth coming back for. With our clean and comfortable rooms, friendly environment, and tremendous location, our team here at the Best Western Ocala has a value to be proud of. Come back soon!

"BW Ocala, Fl"

4
29/10/2017

We stayed at a very nice Best Western Hotel just off I-75 and Fl State route 200 in Ocala, Fl. It has a delish complimentary FULL self serve hot breakfast and is also adjacent to the Cracker Barrel hotel. Front desk staff are professional and personable. Room was clean, the cable went in and out, but that was the fault of the provider, not the hotel. Reasonably priced, has a great in-room hair dryer, ironing board and iron. Handicap room only has outlets on one side of bed if you need to plug in c-pak or other medical need equip and no king size bed offered in handicap room. Overall it was a very good stay.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Marilyn, We are honored that you chose the Best Western Ocala for your stay. Despite the inconsistent cable service, our team is delighted to hear that you still enjoyed our hot breakfast buffet, professional front desk team, and well-appointed room, resulting in a pleasing overall stay. Thank you for the feedback about the outlets and size of the bed. If you plan another trip to the area, we hope you will book your stay with us again; we'd be happy to welcome you back!

"A FAVORITE..."

4
22/10/2017

Very easy access from I-75. With ample parking for my pickup and boat, and trailer. The caring, helpful staff is very welcoming after a long day on the road.... Rooms are large and comfortable, and perfectly clean... Breakfast was early, which is always a plus...

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Francis, Our team here at the Best Western Ocala is honored to be a favorite! As you detailed, our expansive parking, lovely staff, and spacious rooms make staying with us an experience to relish and enjoy. We are especially happy to hear that you welcomed the respite of a friendly face after a long day on the road. We will let our dining team know that their early and delicious service hit the spot! We look forward to your next visit.

"Home away from home"

5
21/10/2017

Upon arriving at this hotel, You will find the property eye catching, the front desk staff kind and full of smiles and professionalism, The rooms are clean, modern and comfortable, The entire staff, Housekeepers and breakfast attendant go out of their way to please and accommodate. There are many large chain hotels within two blocks, I chose and will continue to choose this Property when traveling to the area on business or other. I recommend this property Bar-None to others

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Arthur, Your review means the world to our team here at the Best Western Ocala. Thank you so much for taking the time to share your thoughts! Hearing that you see us as a home away from home is such an honor to our service team members that strive to make every guest feel truly cared for during their stay. Your recommendation and the prospect of your future stay are very appreciated. Come back soon!

"Here ya go friends........"

5
19/10/2017

Our first time at a Best Western in many years but after this I'm sure it wont' be our last. Very clean accommodations, beds were very comfortable. We were very pleased. Only wish an handicap room had been available. We are Snowbirds & will be looking forward to Best Western hotels when we hear north in the spring.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Our mission here at the Best Western Ocala is to exceed expectations, and it sounds like we did just that during your stay! Our clean, comfortable, and spacious rooms at affordable rates mean that our guests can get fantastic value without sacrificing quality. We are sorry that we were not able to provide you with exactly the room you desired, but we are glad that the rest of your experience was pleasant nonetheless. It would be a pleasure to host you again on your return to the area!

"it was ok"

3
16/10/2017

just run-down!! not much else to say. they are being bought out and not being kept up!!!! all hotels we stayed at during our trip were great! outside and grounds were lovely at our other locations. you need to do better!!!

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Catherine, Feedback from our guests is always appreciated as it helps us identify ways to improve. Thank you for sharing your comments regarding the need for upkeep. We're pleased to let you know that we're in the process of updating hallways and stairways and hope those measures will improve your opinion of our property on future visits. If there are any other specific areas of improvement you'd like to share, please feel free to contact us directly. Should your travels bring you back to the area in the future, we hope you'll consider staying with us.

"Decent place for the price"

4
14/10/2017

I chose BW because of its price and proximity to West Marion hospital. I was hesitant because of some negative reviews I had read. I was not disappointed. I thought the place was very good for the price. I think at times people expect the service and quality of a higher end expensive hotel in a lower scale hotel. The room was clean and the service was good. It served my purpose.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Thank you so much for sharing some thoughts on your experience here at the Best Western Ocala. We're thrilled that our location and tremendous value were ideal for your stay here in the area. It is a joy to hear that we exceeded expectations and we appreciate the kind note regarding our staff. Should your travels bring you back to the area, pay us another visit!

"Outdated but does the job!"

3
14/10/2017

This hotel is very outdated but it's a convienent location and clean. The staff is caring and helpful. They answered the questions I had in a friendly manner. The fitness center could use some fixing up but had the necessary equipment needed!

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Char, Thank you for coming to see us here in Ocala. We're happy that you have shared your thoughts with us regarding your stay. While we know that the age of our accommodations may not match the preferences you hold, it sounds like our passionate and dedicated staff, cleanliness, and great location could suffice to give you a comfortable and welcoming visit. Your note regarding the fitness center is appreciated and we will review it with our team. Come back and see us again when you are in the area!

"Best day of sleep ever"

5
13/10/2017

Best stay in Ocala, FL. Amenities are outstanding, breakfast is piping hot with excellent selections. Rooms are super cold (which is the way I like it!). Very quiet for a day sleeper like me. Best stay for the price while in town on business.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Gregory, It is fantastic to hear that you had your best day of sleep ever here at the Best Western Ocala! We know that a rejuvenating and refreshing rest is the foundation to a wonderful visit, and we really appreciate you sharing that with us. Our team is excited! We're also happy that breakfast was a highlight and we enjoy the opportunity to make an impact on our guests' mornings. Business or pleasure, we look forward to seeing you again.

"Outstanding service"

4
22/09/2017

Evacuated here due to Hurricane Irma for 4 nights and received outstanding service. General Manager Melissa seemed to be there the whole time and has an excellent staff who where also there through the storm. Sue, on the front desk, was able to accommodate our room needs. The bed and pillows were comfortable, refrigerator and microwave very convenient to have. Most definitely would stay here again.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Thank you for sharing some of your experience with us. We are happy to know that we could provide you with a calm respite from the storm here at the Best Western Ocala. We really appreciate your kind words for our staff, who worked tremendously hard throughout the hurricane to keep everything running as smoothly as possible. It is also great to know that our well-appointed rooms were a convenience. We hope to have the opportunity to serve you again under sunnier skies!

"1 night stand"

3
19/09/2017

The hotel had a good price compared to all the others in the area. All online listings said booked up, but I walked in and got a room cheaper then the listings any how and there was availability. The 4th floor smells of cat urine, musty, moldy wetness smell but the room is nice and clean. My experience with the staff was positive. Location was good and I overlooked the highway it was a bit close so I hear cars but it is expected. The AC fit my cooling preferences and the bathroom was to my liking, the only real complaint is the moldy wet smell. And upon inspection the carpet was still actually damp by the door where you can clearly see water damage on the floor in the door. I stayed in room 437. It looks like the last two rooms on this floor may have the same water damage just an observance. I used an air freshener from my car to help the smell, I really hope I don't get mold in my lungs! I've added some pictures of my room. The pool is small but serene, the breakfast area is small but nice. My room has a microwave and fridge both work. Bed is comfy and the number of pillows is AMAZING.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Courtney, Thank you for your detailed comments regarding your recent stay with us. We're pleased that we were able to provide you a room at the last minute in a price that fit your budget. It's also nice to hear that our staff made you feel welcome and that our location was ideal for your plans. Knowing you received an excellent night's sleep with our numerous pillows is what we hope for all our guests.Please accept our apologies for any distress you felt with the aroma in the hallway and in your room as well as for any concerns with dampness. We are working on correcting this issue and have been experiencing an unusual odor due to hurricane Irma in the area. We'll investigate these issues further as it's our desire to provide a wonderful stay to all our guests. We hope you consider staying with us again should your travels bring you back to the area.

"Awful"

1
15/09/2017

1. We were not given adjoining rooms. When we asked the woman at the front desk about this she told us that it was never a guarantee. 2. The rooms smelled of mold. Within minutes both my daughter and I began feeling scratchy throats. 3. The beds were extremely hard. My daughter had to go to Wal-Mart the next day and buy a foam topper for $70. 4. The ceiling (popcorn) in my daughters room surrounding the fan was extremely dirty. 5. We went downstairs to explain our findings. We asked the woman at the front desk if they had any other mattresses or rooms available and she said no. She told us that we could check out if we wanted to. It was 3 am and we had a 2 yr. old, an elderly man with disabilities and an impending hurricane and no rooms available anywhere else????? I said to her, where are we going to go. She had no answer. 6. There was a “no pet” sign posted at the front desk. The sign also said that guests would be fined $100.00 if pets were found. Governor Scott had asked all hotels to waive this policy. While it was obvious by the number of dogs and cats on our floor and in the lobby that people were bringing pets in, they never removed the sign. 7. My grandson spilled water on the rug. I wiped it up with a towel. It was obvious that the rugs were filthy. The carpeting in the lobby and the hallways were very dirty as well. 8. Our refrigerator was not working. When the man came to replace it, I found that the refrigerator, the microwave, the lamp and the TV had been plugged into two adapters that were then plugged into a two-prong socket. A definite fire hazard. (see photo) 9. The outside window was “milked” indicating that the seals were broken (see photo) 10. My daughters microwave also had to be replaced because it was not working properly. Overheating and shutting down. 11. The pool area was in disrepair. The pool deck was raised and a trip hazard. The surrounding features were broken. 12. The certification for operation for the elevator was expired. 13. Neighbors notified us that our power had been restored about 2pm on Tuesday. I asked the front desk if we could check out and not be charged for Tuesday night and they said no. I asked several times if there could be any exceptions and they said no, that there was no one there to clean the rooms. I knew otherwise as we had just had a conversation with the housekeeping staff on our floor 10 minutes before and after the conversation with the front desk staff. After communication with customers relations I was given a credit for one night for only one room. Overall, this is a hotel that appears to have had little updating or maintenance and I would never recommend it.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Thank you for your feedback. We are sorry that you were displeased with your stay. The cleanliness and maintenance issues that you identified are unacceptable, even during our times of peak occupancy, and we apologize. We are also sorry that, in the midst of accommodating a host of hurricane evacuees, we were unable to provide you with another room of your choosing. The service you experienced is not representative of the level of care that we aspire to provide, and we will be sure to learn from your feedback so that we can improve our guest experience. Please consider us for another stay so that we can work to deliver the quality and attention that you deserve.

"refuge in the storm"

5
12/09/2017

Stayed in room 334 at the Ocala BW for mandatory evacuation during Hurricane Irma. The rates were reasonable, the beds are very comfortable, the free breakfast was great, housekeeping staff was wonderful. During this very intense time, this hotel went above and beyond to accomodate all types of evacuees. The staff was worked to the max, even when I'm sure they would have rather been home with their families during the storm. They allowed people with their pets and large quantities of belongings, food and supplies. They never lost patience and try to make everyone comfortable. Hats off to the outstanding staff!!!

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Thank you for taking some time out of your day to leave us a review. Although we are sorry that you joined us under tough circumstances, we're glad that we could provide you with some of the respite you needed from the storm. We really appreciate your recognition for the work that our staff undertook to make sure that all of our guests were as comfortable as possible. In the end, we are all part of the same community. We hope to see you again at the Best Western Ocala under sunnier skies!

"Heading home"

1
10/09/2017

I was heading home ahead of the storm. I had stayed in this hotel before and while it isn't their finest it was ok but this time it is scraping the bottom of the barrel. The sheets were so scratchy I couldn't stand it. My electronics wouldn't stay plugged in. The plugs just kept falling out and not just one or two. I was very disappointed. I will never stay here again.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Cathy, First and foremost, we hope that you and your loved ones remain safe during the storm. We understand this is a very difficult time for many. We appreciate that you chose to return to Best Western Ocala, and truly value your honest feedback. We are so sorry to hear that your stay, this time, did not live up to your expectations. Sheets can make or break a good night's rest, so we understand your frustration. We are also sorry to learn about the difficulty you faced with our electrical outlets. Our staff works tirelessly to provide a five-star experience for every guest and will use your feedback to continue to do so with the necessary improvements. Should you return to our hotel and have a similar issue, please let someone on staff know so that we can provide a solution right away. Hopefully, your next stay will be a better experience if we are given another opportunity to serve you.

"Irma brought us!"

5
10/09/2017

We evacuated from miami trying to find somewhere safe. It was very hard to find hotel any where since a lot of people were doing the same thing. I appreciate that this hotel accepted my family include my dog, normally they aren't pet friendly but they accepted us with our pet for this situation.Very kind of them. Thank you!

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Zule, Thank you for your kind words. We are glad that we could help you and your family during this difficult time. As you said, we are not usually pet-friendly, but we do make accommodating the needs of guests our number one priority. Thank you again for your review! We sincerely hope that you get home safely, and we have another chance to host you in the future under better circumstances!

"Nice place to stay"

5
30/08/2017

This was a great Best Western to stay at. Plenty of hot water with good water pressure. Breakfast was okay but the coffee was actually brewed and delicious and bananas and yogurt with breakfast was appreciated.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Sue, Thank you for choosing the Best Western Ocala. We're glad to hear that our freshly, brewed coffee was a real highlight for your stay! We know how important a hearty start is and we're glad that you were able to enjoy some of the options we offer. Should your travels bring you back to town, pay us another visit!

"Best Western Stay in Ocala, FL"

4
28/08/2017

This hotel was older but well kept. The room was a bit small but it was clean, and that's the most important thing. All the employees we met were all very professional and nice. We will definitely stay here again when we are in the area. Also when you are in the area check out Big Lees BBQ, the best BBQ ever!

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Thank you for staying with us on your recent trip to Ocala and for your kind words. We're happy to see that our friendly staff made you feel welcome and that your clean, comfortable room afforded you the rest you needed. Our staff looks forward to hosting you again the next time you're in town.

"Great deal here for thrifty seniors"

5
24/08/2017

Best deal around highly recommend this Best Western.. Very clean, comfy room , firm mattress and soft pillows ....no tea though.. There is constant coffee available 24hours, free newspaper. Breakfast Ok with very good attendant on duty replenishing items constantly ( could do with much better quality bacon however} . Altogether a very good overnight stay. RV

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Renah, Thank you for giving us a great rating! We are very happy that the staff was welcoming and accommodating and that you enjoyed the clean room, firm mattress, and soft pillows. With all the updating we have been doing, it is nice to see our efforts paying off with satisfied customers like you. We strive to ensure that we offer a variety of available amenities to please most guests. Thank you for your suggestions of tea and better quality bacon, we will take that into consideration. Thank you again, and we hope to see you back soon.

"Great Stay"

5
23/08/2017

Would stay here again if ever in the area. It was wonderful!!! Having the breakfast near the pool area was really pleasant. Everyone made this visit pleasant. All hotels should be this nice and clean.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Reading your kind words brightens our day! Thank you for choosing to stay with us at the Best Western Ocala during your trip to our area. Providing an enjoyable experience is what we strive for, and it appears we have done just that! It's nice to hear you found the perfect spot near the pool to enjoy your breakfast. We look forward to your next visit with us, and thank you for the five-star review!

"Wonderful"

4
17/08/2017

The bedroom was spacious and very comfortable. We heard absolutely no street noise despite being facing onto a busy road. Only negative is they dont offer the Best Western reward points when booking with them.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Marie, Thank you for being a Rewards member and staying with us during your recent trip to Ocala. We're happy to hear that your room was comfortable and spacious, and provided you with a quiet place to rest. Please accept our apologies for any confusion regarding your points during the booking process. If you have any questions, feel free to contact us directly. It's great to see that this disappointment didn't affect your overall visit, and we hope you'll stay with us again should you be in the area.

"This Best Western was perfect for us"

5
13/08/2017

We loved this property. Cracker Barrel was right outside hotel. Check in was great. Got 500 bonus points due to being a Reward Member. PLEASE SIGN UP FOR THEIR PROGRAM...best around. Breakfast was in a building not attached to the hotel. This was kind of cool. Everything tasted great. The rate was very nice. A great value.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Lynette, It's always nice to hear from our Rewards members and we appreciate your glowing review. We're pleased to hear that our location was appealing and that you enjoyed both our breakfast setup and the tasty menu options. We look forward to seeing you again at the Best Western Ocala

"A little dab will do ya!"

3
07/08/2017

Customer service was OK but the front desk forgot to smile. Elevator had no AC so you swear from the first flight to the third. Room was nice but had a bad musty smell so three stars because I called them first and instead of coming up with the spray they had me go down even though I told them I had already settled in for the night. Once I was at the desk then they said they could come up and spray or I could do it myself. I chose to do it myself. They said they'd be up to pick up the spray in about 15 minutes to get it. They never came so I left it in the room.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
We appreciate your recent feedback of our property. Thank you for taking a moment to share your thoughts with us. We are very sorry that upon your arrival there was an odor in your room. We apologize that our team did not give you the friendly and efficient customer service you deserved. Your report will be discussed with the team to ensure everyone is doing their part to ensure each guest has an excellent stay. It would be a privilege and honor to be given another opportunity to deliver the experience you expected during your stay. We hope you come back to visit us again.

"fun"

3
02/08/2017

Rate was good. Rooms had a musty smell toilet did not operate good (had to call maintenance) bed frame was broken on one of the beds.. The beds were very comfortable to sleep on. Breakfast was good. typical continental. Coffee was good

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
We appreciate all feedback from guests because it gives us the opportunity to improve. We're sorry to hear about the issues with your toilet and bed frame. While we are happy to hear they were able to assist you with the toilet during your stay, we'll make sure our maintenance team takes a look at the bed as well. We're pleased to know you found the beds comfortable and the food satisfying. Should you return to Ocala, we'd be honored to have you stay with us.

"Great stay"

5
30/07/2017

Great hotel for our baseball tournament- friendly and helpful staff, great value for price paid, free breakfast each day and nice pool, we enjoyed our stay, comfy beds and located close to lots of restaurants, onsite laundry for team

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Celeste, It was our pleasure to host you and all of the baseball team members. Thank you for trusting Best Western Ocala to deliver the exceptional visit you deserve. Providing our guests with the value they seek is our goal, so we are thrilled to hear you found that the complimentary breakfast, relaxing pool, and comfy beds all added to the experience. We hope to welcome you and the team back during your next tournament!

"Awesome"

5
29/07/2017

Great place to stay...quiet, convenient, affordable, nice, large suite...nice pool, great breakfast, comfortable bed and sofa, great internet, wonderful place to stay, convenient parking, lots of restaurants nearby, walk to Cracker Barrel

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
It sounds like you had a great time during your visit to the Best Western Ocala! We're so happy to hear that not only was your suite comfortable and affordable, but you also relished the host of amenities we provide. Our pool and breakfast go hand in hand in providing great refreshment, and our location within walking distance of dining and entertainment means that our guests can get out and about with ease! We are fortunate to have a Cracker Barrel so close! We hope to see you again soon!

"Average hotel"

3
27/07/2017

Hard to find at night! Very poor illumination around. Helpful staff. Too cold room (62F at check in time). Old bedding and (especially) towels with bleach smell. Nice breakfast (omelette was especially great!), really hot boiled water (not warm but HOT). Fruits and yogurts.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Svitlana, It sounds like we were able to meet your needs during your recent visit to Ocala. However, we strive to exceed expectations, not just meet them. We appreciate your constructive feedback regarding our outdoor lighting and bedding. We are in the process of replacing our mattress with new ones to ensure that our guests are as comfortable as possible. Thanks again for taking the time to share your comments with us, and we hope you enjoy your next stay with us even more.

"Recent stay at Ocala, Fl Best Western hotel."

5
22/07/2017

very accessible, clean, reasonable, professionally run hotel. Would recommend it to all my friends. Had one of my best breakfasts on the road @ a hotel. Planning to stop again when we go on another road trip in this area.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Thank you for choosing the Best Western Ocala! We are thrilled to receive your glowing recommendation! Our breakfast team will be delighted to hear your praises, as they love giving our guests a good boost to start the day! Everyone here is looking forward to serving you again on your next road trip!

"Hard to find"

4
22/07/2017

We were on motorcycles Going south . We got off at the exit but no signs telling you which way to hotel. When we found the hotel, it was beside the Cracker Barrel. The hotel was clean outside and inside. Rooms were clean and comfortable. This hotel has the things you look for in a hotel,friendly staff,good check-in and out. Breakfast was good for a quick get away.The hotel is motorcycle friendly. That is a plus for the ones that ride.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Thank you for paying us a visit at the Best Western Ocala. We are very happy to receive a motorcycle-friendly badge of honor! Although we were a little hard to find we are really happy that you had a great stay otherwise. Our housekeeping staff is the best in the business and will be happy to know that you found our accommodations clean and comfortable all around. It is great to know that our breakfast was a good boost as well. When you are back in the area, please pay us a visit. We look forward to seeing you soon!

"Great Price!!"

4
22/07/2017

We were pleasantly surprised with the low rate but great quality of this hotel, even though there were other hotels around it that were quite a bit more expensive. Friendly staff. Will stay at this place again for sure if in the area.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
We are excited that your visit with us was such a great value! Although we pride ourselves on affordable, convenient accommodations, we do not cut corners when it comes to quality! That promise is carried on by our lovely and cordial staff. We are happy to know that you will be back with us if you return to the area. We look forward to it!

"Very good stay"

4
21/07/2017

Reasonable rates, comfortable room, great location and friendly employees. Easy on and off for I-75, room was quiet. Breakfast was standard fare but edible, Cracker Barrel was right next door if you wanted a better breakfast. Room had, fridge, coffee pot, TV was good and the King bed was hard which I liked and got some great sleep. AC was awesome.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Kenneth, Thank you for your kind and positive review of Best Western Ocala! We're happy that you enjoyed our comfortable, quiet, well-appointed accommodations and slept so well on our new mattress. It's also great to know our easy interstate access, reasonable rates, and friendly service met your expectations as well. Although we're glad our breakfast was satisfactory, it's always handy to have the option of Cracker Barrel next door. Your warm compliments are much appreciated and we'd love to host you again.

"Great area"

5
15/07/2017

Love staying at this motel on my way south. Seems pretty new and in a great secure area of town. Great hot breakfast at six o'clock. Beautiful pool area also. Have stay here many times before and will definitely do so again. Staff is very nice and helpful.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Ivy, It's a privilege to be your favorite stopover on your journeys south. We're delighted that our safe location, delicious complimentary breakfast, and friendly staff make for a great stay every time. We appreciate your business, and we're honored to be able to welcome you back time after time. Please come again soon!

"Best Western"

5
12/07/2017

We had a great time with you and will recommend you to our family when they are going to be down there. The hotel was very nice and clean the beds we're comfortable and I slept like a baby. Over all the experience of the accommodations was well worth it.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Pamela, We are pleased you enjoyed your stay at Best Western Ocala and appreciate the warm recommendation. Our accommodations are designed for comfort and we're glad you found them to be clean and relaxing. It means a lot to know that you got a great night's sleep. We look forward to welcoming you back when you visit our town again.

"Overnight in Ocala"

4
07/07/2017

The motel is very nice though rooms on the backside are against the Interstate and traffic can be heard. Breakfast was good and served in an attractive room. The rate was reasonable and the building attractive, and conveniently located right off the Interstate.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Nancy, We are thrilled your overnight stay at Best Western Ocala was so positive. Knowing we provided comfortable and attractive accommodations, reasonable rates and convenient location means a lot to us. With our prime location, we can sometimes experience a little bit of noise in the rooms; we apologize for any inconvenience that may have brought to you. We are happy you received a good start to your day with a delicious breakfast. We hope you'll stay with us again when you visit our town.

"Best night of sleep ever"

5
02/07/2017

Hands down the best night of rest that I have ever had. Nice and quiet, AC was excellent, Wi-Fi was convenient, Breakfast selections were outstanding, staff was very professional. Best Western is always the place to go for an excellent nights rest.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Gregory, It was our pleasure delivering what may be regarded as a landmark in your personal history. The best night of sleep ever! With our clean, quiet, well-appointed, and comfortable rooms, a visit as refreshing as yours is inevitable. We appreciate your kind words about our staff and the selection of breakfast, and look forward to setting more personal records on your next visit to the Best Western Ocala!

"Nice hotel"

5
30/06/2017

This hotel was a very nice. Our room was clean and well maintained. The bed was also very comfortable. The one thing I didn't care for was the pillows! Using 3/4 small pillows makes no sense to me. I carry my own. We just had fruit from the standard breakfast bar and it was fresh. Coffee was good and plentiful. The employees were polite and friendly. We did not have any problems with our stay or room.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Thank you for your review of your experience at the Best Western Ocala. We're delighted that you enjoyed yourself! It is great to hear that you had a chance to experience some of the amenities we have on offer and felt a warm welcome from our friendly staff. It would be our pleasure to see you again in Ocala and show you another comfortable, stress-free stay.

"Great stay"

5
27/06/2017

Excellent stay. The whole staff was very friendly and helpful. The breakfast offerings were above and beyond what I expected. Many choices, from make your own waffles, hot food ( three kinds of eggs, bacon and sausage) , breads, oatmeal, cold cereals, muffins, fruit, etc. and all was very delicious. The breakfast lady kept everything stocked. The room was clean and quiet.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Kathy, Nothing makes us happier than reading about a guest's great experience! Our staff is privileged to have been of assistance during your stay, and we're glad that you enjoyed our clean and quiet accommodations. Sounds like you especially loved our plentiful and delicious breakfast spread! Thank you for choosing us at Best Western Ocala and for taking the time to share your positive feedback. Please come back soon!

"We will definitley be back!!!"

4
20/06/2017

We were greeted by friendly staff who went out of their way at check in to accommodate us and switch up rooms so we could be closer to a relative who was also staying just through the weekend. Room was clean. Lobby was also nicely put together. The location is perfect for us as it was merely minutes from people we were visiting and we felt safe and secure away from home. Pool was as clean as could be expected during rainy season in SW Florida (meaning there were only a few leaves here and there that we had no problem skimming out ourselves). We will definitely make the Best Western Ocala Park Centre a regular place to stay for our frequent trips to visit family and friends in the area. Thank you for an awesome experience.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Evelyn, What a pleasure it is to read about your experience! We're glad our helpful staff could accommodate you close to your relative, and we're thrilled that you enjoyed our rooms, property, and perfect location. Thank you for taking the time to share your awesome experience with us. Nothing would make us happier than welcoming you back next time you visit the area!

"A favorite"

4
16/06/2017

I have found a new favorite place to stay on m frequent trips to South Florida... Reasonable, and convenient... Right next to I-75. A Cracker Barrel next door is a plus.... Friendly caring staff... Well equipped, and pleasant breakfast at poolside...

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Francis, Thank you for choosing to stay at Best Western Ocala. We are so happy you found our customer service, accommodations, amenities and location to your satisfaction! We love seeing a friendly face and are pleased you plan to be one of our valued returning guests. We look forward to seeing you again soon!

"WONDERFUL"

5
15/06/2017

Very nice visit , will stay there again in the future. Everything is close to this location as far as shopping, food & entertainment. I will tell all my friends and family about this location and how affordable it was to stay here. Its located right off the interstate but is very quite and you hear no traffic noise so I was very happy about that, normally that doesn't happen when the hotel is so close to the busy road.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Jackie, We're very glad to hear that you enjoyed your stay with us. With so many hotels to choose from, it makes us especially proud to hear that you want to recommend us to your friends and family! As you pointed out, our ideal location is one of the many benefits to staying with us. With a new interior on the way, we know we can impress you even more in the future. It would be an honor to host you again during your next visit.

"Good hotel for a nights stay"

3
12/06/2017

Hotel was a good hotel for family to stay for the night. Clean, comfortable bed and a good breakfast. The breakfast attendant lady went out of her way to prepare a great breakfast for us and make sure our entire family had enough to eat.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Heather, We are very happy to hear that your family enjoyed your visit to Best Western Ocala. It is great to know that you were comfortable with our accommodations and that our breakfast offered the variety sufficient for your family! We are very proud of our team members and appreciate you for taking a moment to mention the superb service that you received from our breakfast attendant! It would be our pleasure to have you and your family back to stay with us again in the future!

"Convenient spot on the way to miami"

5
08/06/2017

Stayed twice- on the way to and from miami. Both times were great- comfortable, excellent price, clean, convenient. We did not take advantage of the free breakfast. There's also free internet that worked well. It's kind of hidden behind a bunch of other hotels but come find it to save at least $20!

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
We are very thankful that you found us, and we truly appreciate your positive recommendation to future guests. It is always nice to hear that we were able to deliver a great experience not once, but twice for a guest. We hope that the next time you are heading to Miami, you will stop back in and try out our breakfast so that you can enjoy even more value and savings. Thank you again for your five-star review of Best Western Ocala.

"Good Hotel"

4
08/06/2017

We arrived late night without a reservation. Hotel staff were courteous and efficient with check in. Very pleased with room and it's amenities. Breakfast was adequate and well presented. Breakfast staff personable and helpful.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear David, Thank you for choosing to stay with us at the Best Western Ocala. Our staff always strives to provide fast and friendly service no matter the time of day or night. We hope you can stay with us again the next time you're in Central Florida.

"Pleasant Experience"

5
29/05/2017

We enjoyed a very pleasant stay at the Best Western Ocala Park Centerl in Ocala Florida. We would recommend it to anyone planning a vacation in that area. The room was fresh and clean and the staff was friendly and courteous. We enjoyed the nice hot breakfast and pleasant atmosphere.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Miriam, Thank you for letting us know how much you enjoyed your stay at the Best Western Ocala. We're so glad to hear that everything from the clean, comfortable room to our breakfast options met your expectations. We appreciate your high recommendations and look forward to having you stay with us again!

"Relax"

3
22/05/2017

Easy to get to. And easy out Would stay there again if in the area Disappointed that the room smelled musty and felt damp. Had already showered and got in bed when noticed the dampness. Even with air conditioningi

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Ellen, Thank you for taking time to let us know about your recent experience at our hotel. We're happy you found us easy to get to and to get out of and that your stay was overall relaxing. We are sorry that you felt the room seemed damp. While Ocala can be humid at times, there should not have been an odor in the room. We hope you shared this with the front desk or housekeeping and that they were able to resolve it to your satisfaction. We're glad you would consider a repeat stay and look forward to welcoming you back!

"Ocala"

3
16/05/2017

The hotel was under renovation and they had sticky notes on the doors for the room number. I know it is hard when renovating but, maybe something else could have been done. The pool was full of flying ants

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Robin, Thanks so much for telling us about your recent experience. We appreciate your understanding as we are completing a number of renovation projects. Though we try to make all of our renovations as noninvasive as possible, we are sorry to hear certain aspects detracted from your overall enjoyment. We do everything that we can to prevent the occurrence of pests in our outdoor areas but appreciate you letting us know about your issue at the pool and will certainly have that looked into! We hope that when our renovation is complete you will be back to see our fresh new look! Thanks again!

"More than sufficient but will be fantastic when reno is complete!"

4
10/05/2017

This hotel is right off I-75 and around the corner from the main commercial strip in Ocala (restaurants and stores). As mentioned in other reviews, the property is in the midst of a renovation. The friendly staff, good location, and overall atmosphere make the painting projects not a big deal. It is a relaxing atmosphere.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Dear Holly, Thank you for your understanding and patience while we work to improve the overall experience we offer. We appreciate your compliments to our friendly team and excellent location. We can't wait for the completion of our various projects and invite you to come back to see how fantastic your next stay can be!

"Good hotel"

4
04/05/2017

The hotel is somewhat difficult to find off 75 but once found is very nice. Quiet, clean, good breakfast. Able to find shopping and restaurants nearby. Pleased with everything about stay. Would stay here again if in area. Very pleased with stay.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
We are delighted to hear that you were pleased with everything about your stay with us! It is great to know that you enjoyed our quiet and clean accommodations as well as our complimentary breakfast and convenient location. Thank you for taking the time to review your experience. We hope to see you again the next time you're in the area!

"Just ok...."

3
02/05/2017

The visit to Best Western can only be described as mediocre. The room had two double beds, the only thing available on line, and was much too small for two people. Perhaps a couple might have been more comfortable. Leave any baggage you don't need in the car! The breakfast bar was not appetizing unless you like eggs that look and taste like plastic. Most other offerings contained vast amounts of sugar. The coffee was acceptable. Overall the room and grounds were very clean and the staff friendly.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Thank you for your recent feedback. Although we are happy to hear that you experienced our great customer service, we are saddened to know that we were unable to accommodate all of your needs. We want all of our guests to get a great night's sleep and a good start to their day, so we are disappointed that our complimentary breakfast options were not to your preference. Guest feedback is always appreciated and welcomed as this will help us make improvements. It is our hope that you will consider staying with us again.

"Under Renovation"

3
30/04/2017

The hotel is conveniently located right off of I-75 behind the Cracker Barrel restaurant. The front desk staff was very friendly and helpful, and our room was clean and comfortable. The hotel offers a nice breakfast in the pool house in the back next to the pool, has a workout room, and a business center. However, the hotel is currently undergoing renovation with post-it notes for room numbers on the doors, lighting fixtures removed from hallways (meaning rather dark halls), and walls where wallpaper has been removed in preparation for new paint. Nothing was happening in the rooms, but I hope that the renovation can be completed soon.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
Thank you for your recent feedback regarding your stay with us. It's great to hear that our location was convenient for your needs. We apologize for any inconvenience caused by our renovations, and we appreciate your patience during this exciting time of improvements. That being said, we're pleased that your accommodations were clean and comfortable, and that you received great service. It's our pleasure to provide our guests with a delicious breakfast, and the option to use our workout room and business center afterward. We appreciate your comments and would love to host you again when renovations are complete.

"5 Star value - but there are caveats i want to share"

5
25/04/2017

All in all to get a hotel like this in Ocala for 75/night was a great value. Hot breakfast was good, bed was comfortable, room was clean, nice refrigerator and microwave in the room, close to many things on the main strip etc. Given that and most other places right off I75 and Route 200 will run you 110+/night is why i gave it an excellent rating for that area. But it had a lot of "quirks" that you should know about...... 1. This didn't feel like a Best Western hotel but was some other hotel that BW took over. It is a bit older in appearance and there was nothing special walking in the place. I just didn't get that Best Western feel if you know what i mean. 2. It is right off the highway and if you are thinking about sitting peacefully in the pool area you are almost drowned out by the noise. I didn't hear it the room as much (facing the same direction) so I slept well (yes the bed was comfortable!) 3. If you plan on working at the desk it is right next to the A/C unit which blows directly on you. I had to work there for several days with a major breeze half the time and freezing being right next to it. I eventually covered up half the A/C vents so i could still cool the room and work at the same time. 4. Not a lot of places to walk to from the hotel. I like to go for walks in the morning as part of my exercise routine and in attempting to do so found myself kind of boxed in to a 3 block area. This section has busy roads and the sidewalks are limited in length 5. For some reason you need another card to access the fitness room. And the card expires each day so you have to go back down to the desk to get it reactivated. I asked why don't they just use the room keys and i got just a shrug and no answer 6. Also they told me the fitness room is only available from 8am - 9:30pm! Apparently where they put it can disturb some of the rooms around there. I'm an early riser and snuck in at 7am with no issue but just be aware of that limitation 7. I didn't get a good vibe from the staff. They were all just emotionless doing their jobs with the exception of one or two people. No heartfelt greetings or smiling faces. They were just there. So if you want a place at a reasonable price with a clean room and good breakfast and close to many stores and restaurants then this is a very good choice. If you are looking for more then be ready to pay 30+ more per night.

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
We pride ourselves on delivering a great value to each of our guests. We are delighted to hear we were successful in delivering a budget-friendly, worthwhile stay to you during your recent trip to Ocala. While we are glad that you had an overall pleasant experience, we are grateful for the detailing of the various aspects we can work on improving. Thank you for sharing these opportunities with us. Though you were able to sleep easily in your quiet room, we are sorry to hear the pool area did not offer the same quiet, relaxing atmosphere, due to our proximity to the highway. We also apologize for the inconvenience you encountered with the access to the fitness room, though it sounds like you managed to complete your routine each day. Again, we thank you for sharing all of your kind compliments and detailed feedback with us. We welcome the next opportunity to provide you with another valuable stay.

"Fabulous stay!"

5
18/04/2017

I stopped here last night and it was a most enjoyable stay. Great water pressure and volume in the shower. The room was spotless and included a refuge, microwave, tv and a desk. Iron and ironing board also. The staff was outstanding and the room rates were awesome. Breakfast bar was wonderful with fresh juices, coffee and even a huge waffle iron. I give this place 5 stars!

FrontDesk_GM, General Manager at Best Western Ocala Park Centre, responded to this review
We're delighted by your outstanding review of Best Western Ocala! It's wonderful to hear how much you enjoyed our clean, well-appointed accommodations and amenities. We think an ideal way to start the day is an invigorating shower followed by waffles, and it sounds as if you agree! We'll be sure to let our breakfast team know you appreciated their delicious selections, and commend our entire team for their 5-star service. Your compliments are very much appreciated, and we'd be honored to host you again.

"Clean, Quiet and Great Location"

5
17/04/2017

Stayed here while visiting family in the area and had a clean room and great service. It's close to everything (right off (I-75 at Route 200) and has been updated nicely. Will definitely stay again when we visit Ocala.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
Thank you for your kind and positive review! At Best Western Ocala, it is our pleasure to provide you with clean accommodations and excellent service. We appreciate you noticing our updates, and we're in the process of replacing mattresses, too! It's great to hear that our location was convenient for your needs, and we hope you had a pleasant visit with your family. Your warm compliments are much appreciated, and we'd be privileged to have you stay with us again.

"Clean and quiet"

4
08/04/2017

This proved to be a quiet and clean choice. The room, as well as the common areas, appeared well maintained. The carpeting, bedding, walls, and bathrooms were all reasonably clean. I was comfortable staying here and would recommend.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
Thank you for choosing to stay at Best Western Ocala. We are glad that your experience with us was a restful and comfortable one. It makes us happy to hear that you found our hotel to be clean, well-maintained, and comfortable. Your recommendation is the highest honor, as we pride ourselves in exceeding our guests' expectations. We would love to host you again the next time your travels bring you to the area!

"Clean hotel grounds but room was damp and musty "

2
07/04/2017

We are here right now. Hotel itself is clean and nicely maintained. Our room however, is extremely damp and musty making it hard to breathe. There are no other rooms available and we're only here for tonight. Window is wide open(4th floor) for fresh air and the heat is on in hopes it will help dry out the air. If this stay was longer than 1 night we would have left.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
We appreciate you contacting us so promptly regarding you current stay. It is our goal to provide fresh, comfortable accommodations for our guests. Although a room change may not be an option, we urge you to contact our staff directly while on property regarding these types of matters, to discuss any possible options for making your stay more enjoyable and comfortable. They'll be happy to assist you in any way possible. We apologize for the delay in receiving your review while you were still here to be able to resolve the situation for you.

"Always a great stay!!"

5
06/04/2017

Great location for being close to amenities. Although one of the older hotels in the area - very nicely updated and compares to the new ones in the area. Prices are always cheaper than anywhere else. We have stayed at this hotel at least a dozen times over the years.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
Dear Kim, There is nothing better than having an opportunity to greet familiar faces and welcome friends back to Best Western Ocala. We are thrilled you love the updates, and that we still continue to deliver the service you have come to expect during your stays. Thank you for your recommendation to other travelers as the best value in the area! We are always happy to have you here and look forward to seeing you again soon.

"A great stopping place on the way further south"

5
21/03/2017

This place offers great value and comfortable accommodations, right off of the Interstate. Our room was clean, spacious and comfortable. And we took advantage of the easy-to-use inexpensive in-house laundry. The staff was helpful and friendly. And the hotel's proximity to restaurants and shopping was a big plus.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
Your kind and positive review made our day! Our goal is to provide our guests with clean, comfortable, and affordable accommodations, and it sounds like we achieved that goal. Traveling can get a bit messy, so we're happy to hear you found our in-house laundry to be inexpensive and easy to use. We agree that our proximity to shopping and restaurants is a huge benefit to staying with us. Our team was happy to provide you with helpful, friendly service. It will be our pleasure to host you again on future visits.

"Met expectations"

4
13/03/2017

This is an updated Best Western and had all the amenities that we needed for a one night stay. We always appreciate a refrigerator and microwave being available, even if we don't always use it. The front desk personnel got our room request correct when we made our reservation, and followed up perfectly. Shame to be surprised when everything goes without a hitch, but it was a pleasant surprise. They were very nice at check in. While updated, the ceiling in the room could use some TLC, but nothing serious. Breakfast was in the pool area, and it was so crowded when we got in, that we just grabbed a coffee and hit the road. Food selection was the normal fair you get in a mid priced hotel. We would not hesitate to stay there again.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
Your feedback is greatly appreciated! We are happy to hear you were pleasantly surprised by our level of service and accommodations. Our team aims to exceed expectations and it seems we were able to provide you with everything you required during your stay. However, we do apologize that the crowd in the breakfast room did not allow you to fully enjoy your complimentary breakfast. Hopefully, during any future visits, you will have more time to grab a bite or two to eat. We will share your comment in regards to the ceiling in your room with our maintenance team and fix anything that needs fixing. It would be a pleasure to host you again should your travels bring you our way again. Again, we are grateful for all of your comments!

"Excellent 1 night stay."

5
27/11/2016

Clean, efficient, modern. Good, solid Best Western. Room has small refrigerator, microwave and small coffeemaker. Room pretty quiet, even though the odd numbered rooms face the interstate. Biz center and sitting area adjacent to check-in desk. Noisy, water pipes in the walls--intermittent noise. Good breakfast.

"Staff needs to be trained in customer service"

2
26/11/2016

They always seem to have a attitude and don't know how to work the computer the rooms where nice no issue there just the customer service was not good. They need to have more friendly staff at the front desk

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
We appreciate your feedback and concerns regarding your recent stay. While we are delighted that you enjoyed your room, we are disappointed to learn that you did not have a pleasant customer service experience. We will be sharing your comments with our staff, so that we can make the necessary adjustments for future guests. Thank you again for your feedback and we hope that you will give us another opportunity to provide you the customer service and stay you expected.

"Comfortable Evening!"

5
20/11/2016

We had no reservation this time, yet we were treated as if we were cordially expected. I always love staying in Ocala! Best Western made it like home. The room was clean, the personnel was cordial, the bed was comfortable, and we were completely rested! Thank you, Best Western, Ocala.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
Here at Best Western Ocala, we aim to make each guest's experience as comfortable as possible. We are happy to hear we succeeded in creating a welcoming and homey feeling. It is also delightful to hear you appreciated our level of cleanliness, comfort and excellent service. Next time you are in the area, we hope you keep us in mind as an option for accommodations.

"rude employee"

1
20/11/2016

The TV wasn't working and the man sent to fix it was rude, angry, and insulted me. Then never fixed it. We could not watch the TV channels we wanted to watch. It was a very miserable night. The location was hard to find.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
Guest feedback is considered extremely valuable. We use comments from our guest to find the aspects in which we can improve upon. We are terribly sorry to hear your stay was not as pleasant as you hoped for. Though we are grateful for you notifying us of the issue you experienced with the TV, we wish our maintenance man had been able to fix it. We will speak with him and the rest of our staff and remind them of the importance of always presenting a smiling face. Once again, we apologize for the experience you had and we hope that someday you will consider giving us the opportunity to make it up to you. We know we can deliver the comfort and accommodations you expected.

"Ocala"

5
19/11/2016

Great value for business stays. Helpful staff,clean updated clean rooms? Nice variety on breakfast menu. I bypass other hotels and REPEATEDLY pick this for total package of this property. I stay at this hotel 12-16 times a year

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
We cannot thank you enough for your continuous loyalty throughout the years. We are grateful for your kind compliments and high regard and look forward to continue providing the service and accommodations that are deserving of your high praise. It is wonderful to know you find great value in our accommodations with our ample breakfast selection and priority for cleanliness. Come back soon for another great stay!

"Very nice for the price "

4
13/11/2016

We only stayed here one night. It was a nice room, very convenient and comfortable. They are next door to a good restaurant for breakfast if you don't like the free breakfast. Which by the way was good for free.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
Providing a positive experience from check-in to check-out is our mission here at the Best Western Ocala. We are overjoyed to learn about your pleasant stay and thank you for taking the time to leave us a review. We are happy you enjoyed the complimentary breakfast and comfortable rooms. Next time you are in Ocala, please come see us again!

"Great hotel"

5
09/11/2016

My wife and stayed at Best Western for one night. Room was really good. Comfortable beds and spacious. The breakfast was fine. My wife was very pleased with Monica who was at the front desk. She was very friendly and helpful in answering some important questions that my wife had. Would stay there again if visiting in the future.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
It is always a pleasure to hear that one of our staff members was able to help make your stay even better and accommodate your needs. We will be sure to share your gratitude with our team members to ensure they receive your recognition of their helpful service. We are excited for the prospect of having the privilege to host you again in the future and we will strive to ensure you continue to enjoy our rooms, comfy beds and wonderful service. Thank you for sharing your experience!

"Nice value but a musty smelling room?"

4
07/11/2016

Stayed overnight for a car show nearby. Hotel was easy to find and near food and gas choices. Check-in was fast and easy and staff was great. First thing we noticed when we opened our room was a musty smell which we thought would go away but it didn't. Asked front desk for some air freshener and they sent up the security person with Febreeze to spray which helped for overnight. Otherwise room was very clean and comfortable. Front facing room was very quiet. Breakfast was good - standard fare hot selections and was busy early. Nice pool and public areas. Would stay again but will check the room for odors first.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
Matt, Glad to hear we may have the privilege of hosting you again in the near future. We hope you enjoyed the car show nearby! Thank you for giving us the opportunity to make your stay a little better by informing us of the issue you experienced with the unusual odor in your room. During your next stay, we will ensure it does not occur again. We appreciate your compliments in regards to our efficient staff and the cleanliness of your room. Come back soon for another wonderful stay!

"Clean, Convenient, Comfortable"

4
31/10/2016

I stopped here on my way home, primarily because of the convenient location. The staff was professional, and I was given a choice of a room on either the 1st or 2nd floor. The room was clean and comfortable, no complaints. I did opt to take the stairs as the elevator very slow. Although I did not take advantage of them, the motel does offer a fitness room and a pool. Breakfast left a bit to be desired, but I should not complain as it was complimentary. All in all, I would stay here again.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
What a pleasant review to read. Thank you for placing your trust in our accommodations to provide you with the comfort and level of cleanliness you were seeking. We are glad our location close to the highway, as well as downtown Ocala, was convenient for your needs. It is great to hear you took advantage of our complimentary breakfast though we wish there had been more options to your liking. The next time you travel through the area, we hope we get the privilege of hosting you again. Thanks for the feedback!

"Our trip to Florida"

4
30/10/2016

I have been a BW gold crown club member for almost 30 years. The quality and professionalism of the BW's we have stayed at this past year shows the continued effort made by Head Office to ensure that quality, reliability and comfort is first and on going. Great job! Jeff Bateman Waterloo, Ontario Canada

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
Jeffery, We are so happy to hear we set a great example of service and reliability. Thank you for your consistent loyalty to our brand and for sharing your high regard with us. We will continue to strive to provide everything you expect of us and more. Should you be in Ocala again, we hope you choose to stay with us once more!

"Exceeded My Expectations"

5
20/10/2016

Friendly & professional staff, clean & well maintained facilities, comfortable room, great hot breakfast, a business center that works and easy access, what more could you ask for for less than $100 per night.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
Our goal is to provide all of our guests a great stay at a great value. We are excited to hear that you found great value in our property from the comfort of your room to our amenities including our business center and free hot breakfast. It is also nice to know that our staff was a big part of why you enjoyed your stay. We appreciate your positive review and we hope to see you again the next time you are in Ocala.

"Clean, comfortable, quiet"

4
17/10/2016

Wife and I stayed for an overnight in October. We booked right at the counter and had no issues getting a great rate. The rooms were clean, comfortable, and the hotel was quiet, (during the week so could be different on weekends.) Issue I had with the hotel was the location. Could be tricky to get to through the throng of other businesses close to it.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
We are glad you found us during your travels through Ocala! Thank you for choosing Best Western during your visit. We appreciate your compliments to our spacious and clean rooms, as well as our quiet location. Now that you know how to find us, we hope you continue to consider staying with us during any future visits to the area.

"nice hotel, good location"

4
16/10/2016

This hotel is in a handy location, right near I-75, and close to shopping & restaurants. The rooms are nice. They have a good breakfast, all the usuals + greek yogurt, oranges, bananas, and 3 hot choices. This hotel is right next to I-75 & parallels it so if you want a quiet room make sure to specify that you need one on the west side away from the interstate. My only complaint is that their wifi is very slow.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
Glad to hear you enjoyed our convenient location with easy access to I-75 and close to downtown Ocala. We hope you did not experience too much noise during your stay as we aim to provide our guests with restful nights. Thank you for your compliments to our wide variety of breakfast items. We are glad you enjoyed the selection. We hope to welcome you back soon and deliver another great experience!

"Excellent Stay"

5
15/10/2016

After a long day of travel, it is so great to have lodging that is convient off the interstate. Clean and confortable rooms, friendly service. Wonderful swimming pool. Good hot breakfast. . Loved the stay, and will return.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
Dear William, Being part of your wonderful stay is a great compliment. We are thrilled you appreciated our location, accommodations, customer service, and amenities. We thank you for your review and we look forward to welcoming you back the next time you are in the area.

"Very nice except for the Odor in the Room"

4
11/10/2016

Very nice front desk staff. Enjoyed having the USA Today delivered under the door and the breakfast was very good. Unfortunately the room smelled like it had been heavily sprayed to cover up some other odor but since we only paid $52 thru an exclusive, nonrefundable, non-changeable AAA deal and we were only there for one night, we just dealt with it.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
It was a pleasure providing you with an enjoyable stay. We are glad you appreciated our extras like the USA Today delivered to your door, as well as our complimentary breakfast. We apologize that your room had a strong scent in it and will speak with housekeeping in regards to not over-dousing the rooms with cleaning products. Thank you for notifying us of this and for sharing your comments. We would love to welcome you back and provide another valuable and comfortable stay.

"Hotel"

5
10/10/2016

We were on our way to our resort & needed a place to stay during hurricane Matthew and this was the only place that had a room for 3 days. We enjoyed our stay. Beds were extremely comfortable & breakfast was very good.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
Thank you for choosing Best Western Ocala as your refuge during the passing of the storm. We are glad we were able to provide you with a comfortable place to sleep and sufficient energy each morning, during your stay. It would be a pleasure to host you again during any future travels through the area. Ocala has a lot to offer and we would love to help you explore it!

"Great location"

5
09/10/2016

Great location with many eating places close by. Second stay there and got the room I had requested on my on line reservation. Very nice pool area and good hot breakfast with a great variety of items to choose from.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
Reading your kind words brightens our day! We are delighted you were pleased with our location, accommodations and amenities. We thank you for your review and we hope to welcome you back the next time you visit Ocala.

"Hotel overnight stay"

4
03/10/2016

Hotel is conveniently located right off I75 and close to resturants. front sliding door would not open and service personnel had to be called to pry it open. It was repaird the next day when we left.. A/C was top notch, very quite so you could rest all night without hearing it turn on and off and put out very cool air to keep anyone very comfortable.Skip the breakfast as its eggs look like a plastic toy that your pet would play with. Just go next door to Cracker Barrel.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
It was a pleasure providing you with a comfortable stay in our conveniently located accommodations. Thank you for choosing Best Western Ocala during your travels. We are happy to hear our staff was able to assist you in opening the patio door. We strive to address all issues as soon as possible and we appreciate it when guests notify us of anything they encounter. We apologize the breakfast options did not appeal to you as we aim to offer a variety of items to please all guests. During your next travels through the area, we hope to welcome you back for another comfortable and restful night.

"August "

5
14/09/2016

Spent 3 nights at the Best Western hotel in Ocala it was a wonderful experience. The rooms were cleaned and tidy. The staff were excellent,I was in and out as I was visiting with family and upon every return they were cheerful and kind. I would recommend this Best Western to family and friends .

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
We are delighted to hear you enjoyed our clean and comfortable accommodations. Thank you for your kind compliments to our staff. It is always great to know our guests feel welcome when staying with us. We would love to host you again and deliver another wonderful experience the next time you are in the area. Thanks again and come back soon!

"comfortable night"

5
11/09/2016

Large comfortable room with plenty of light to read. It has a nice large pool There is excellent breakfast with a good selection including the waffle maker. Coffee and fruit are available in the lobby.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
We would like to extend our thanks for all the wonderful comments. We are always happy to hear when our guests enjoy their stay with us. Thank you for taking the time to share your feedback and for choosing Best Western Ocala. Hopefully, we will get the privilege of hosting you again so we can provide you with the same wonderful accommodations, excellent service and our various amenities.

"Bill's vacation"

5
06/09/2016

I needed to travel from Riverview, FL, to Spartanburg, SC for the Labor Day Weekend. We left on Friday afternoon and stayed at this Best Western Friday night. It was a stormy night, with wind and rain, but I had a reservation, and the stay went very smoothly. We enjoyed a great breakfast before we left. I have stayed at this unit quite often, and would recommend it to anyone.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
It is always great to see friendly, familiar faces! Thanks Bill for taking the time to share your compliments and recommendation of our accommodations. Driving in the rain is not always pleasant so we are glad we were able to provide you with a convenient place to stopover. We hope you continue choosing Best Western Ocala as your preferred location when traveling through Florida. See you again soon!

"Just what we needed"

3
01/09/2016

My dad was having surgery at the hospital and it was going to be first thing in the morning so my mom and I decided to stay over here for the night. We didn't get to use all the amenities but it was a friendly and clean environment. We got there at 10:30 at night and checked out at 5:15 in the morning. It did exactly what we needed. Bed and shower.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
Thank you, Marlanea for your positive feedback regarding your recent stay with us. We are glad that we were able to accommodate you during your brief stay with us and we hope that your father is doing well. Thanks again, and please come and see us again when you have more time to enjoy our amenities.

"Great hotel, Great price"

5
20/08/2016

This was a very nice hotel. The rooms were Clean and comfortable. It was in a great location. This property had the best hotel breakfast we experienced on our whole trip. The staff was helpful and super friendly.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
Sheila, We are thrilled to hear you had an enjoyable stay with us! Thank you for taking the time to share your experience and for choosing Best Western Ocala. We are honored to have accomplished providing you with clean and comfortable accommodations, paired with an amazing complimentary breakfast. We will pass along your compliments to our staff. Come back soon!

"A tare among the wheat"

2
19/08/2016

While passing thru, I opted to stop and rest here after a long and weary road trip. This place is nestled among the other giants in the industry, however, when it comes to quality in a few areas, it is not in the same league. The pillows were not of a std., length nor consistent in their density. The hot water for showering was more temped.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
Conveniently located off I-75 makes for an ideal place for weary travelers to stop in. Thank you for giving us an opportunity to provide you with a restful place to stay. We apologize that we did not meet all of your expectations during your stay. We hope you will give us another chance in the future at delivering the comfortable accommodations you expected and rightly deserve.

"A Tare Among The Wheat"

3
19/08/2016

While venturing out of Fla., I stopped here for the night. what seemed to be a good location, was not so. It like many of its competitors, is nestled within a lightly forested area. However, the road noise from the truckers is deafening. The pillows on the bed were ~ half the normal size while the density was not consistent. The bed was a bit too hard. Here, and what seems to be at all BW hotels, breakfast starts at 6:30 A.M., a half hour later than most. The staff was cordial enough, yet seemed to lack that certain something which say they are in their element. The breakfast area is out side within a separate building, located before the pool. Here among Courtyard and Hilton....it is a tare among the wheat.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
Guest feedback is always appreciated as it gives us an opportunity to improve upon the aspects that matter most to our guests. We are currently in the process of replacing all of our mattresses and we hope you will get the opportunity to try out the new bedding. We apologize for the noise level you experienced and encourage you to let us know of any issue you experience while staying with us so we may find a solution. Thank you for choosing Best Western Ocala. It would be an honor to serve you in the future and provide you with a better stay.

"Nice People"

5
07/08/2016

We enjoyed our stay. The staff was super nice. I was very impressed with housekeeping-she took the time to make our son's stuffed dinosaur look cute on his bed. The building and grounds were clean. Breakfast was good! We would stay here again.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
Sheri, We are very glad to hear that you and your family enjoyed your recent stay with us. We're happy to hear that you enjoyed the breakfast and felt comfortable on property while you were here. It is always great to hear that our staff is able to enhance our guests' experience and we will definitely share your feedback with them. Thanks again and we hope that your son and his dinosaur enjoyed the rest of their Florida adventures!

"Excellent choice"

5
03/08/2016

Great staff, Very Clean room, nice breakfast, good WIFI, refrigerator, microwave, coffeemaker in room. And very reasonable rates!! Would highly recommend and would definitely return. Our stay was for 6 days and had a great experience. Excellent easy access location.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
Sounds like we were able to accomplish our goal of providing you with an absolutely wonderful stay! Thank you so much for all of your encouraging words and for choosing Best Western Ocala! We agree that we are ideally located for anyone traveling through the area or for visitors wanting to see what Ocala has to offer. It is a pleasure to hear you would stay with us again and we really appreciate your high recommendation. Come back soon to enjoy more clean and comfortable accommodations!

"Good location"

4
02/08/2016

Very pleasant check in and check out. Large room. Bed quite comfortable. Room extremely clean. Convenient to Interstate, restaurants, shopping, attractions. Good breakfast with hot selections. Helpful front desk staff.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
We appreciate all of your kind words! Thank you for choosing Best Western Ocala for your recent stay and for taking the time to share your wonderful review with us! Our team is always available to help and we are pleased to hear you found them to be friendly and accommodating. We hope you come back to visit us again should you be looking for clean and comfortable rooms at a great value!

"Ocala"

4
30/07/2016

Nice & Quiet room. Staff very helpful & organized. Quality of breakfast items lacking and display had utensils placed on unsanitary surfaces. The hotel was otherwise very clean and located in close proximity of stores and restaurants.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
Thank you for taking the time to share your feedback with us! We consider all guest feedback an opportunity to continue improving on aspects that matter most to our guests. We are glad you notified us of the breakfast situation as we do not consider the conditions you are reporting to be acceptable. Our staff has been addressed on the matter. We appreciate your kind comments in regards to our clean and comfortable accommodations and we hope you continue to choose Best Western Ocala when you are in the area!

"Nice Stay"

4
28/07/2016

Stopped here on the way home after a full day at the Magic Kingdom at WDW. It was very late, but check in was a breeze. Room was clean and comfortable. The staff we encountered were very friendly and I would not hesitate to stayhere again.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
Sounds like you had a fun time at Magic Kingdom! We are happy we were able to provide you with a comfortable place to rest after a long, fun day! Thank you for choosing Best Western Ocala and we are excited to hear we may get the privilege of serving you again. Come back soon!

"Nice stay"

4
28/07/2016

My family stopped here late for one night on the way home from Walt Disney World. It was just a quick stop, but hotel staff were nice and it was clean and comfortable. I would not hesitate to stay again.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
We are always happy to provide a comfortable night's stay! We look forward to seeing you again during your next travels, whether you are stopping by for a night or you want to explore Ocala. Your kind comments to our staff will be passed along to encourage them to keep up the great work! We appreciate your compliments and hope to see you and your family soon!

"Great rooms for a good price"

4
25/07/2016

I've stayed here twice already and it's been wonderful. I was on a long road trip with family and we needed a room for the night. Awesome prices and rooms are clean. The staff is friendly and the continental breakfast wasn't too bad. If you want a better breakfast, Craker Barrel is right next door. Great location off I-75 making it an easy hotel to get to and easy to head back on the road.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
Yelisa, We are thrilled you and your family were able to stop-in for a wonderful night's stay and hit the road again. Thank you for taking the time to share your experience with us and for your kind words to our friendly staff. While our complimentary breakfast includes a variety of items in the hopes of having something for all of our guests' tastes, we agree that anyone looking for more selection can visit the Cracker Barrel next door. During anymore trips through the area we hope you choose to stay with us again at Best Western Ocala!

"Fantastic stay"

5
19/07/2016

Such a wonderful experience we are coming again I in a month. The room was very clean and comfortable with TV fridge microwave, and wifi. The continental breakfast was very good and well presented. There is a choice for everyone. The Staff is there for you and always will to answer questions and help.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
Thank you so much for your amazing review! We are thrilled to hear we were able to provide you with an awesome stay and our team accommodated all of your needs! We look forward to your next visit in a month and will strive to give you an even better experience!

"absolutely outraged"

1
15/07/2016

I work on a road crew working nights remodeling restaurants. That means we sleep during the day, not always easy in a hotel, but we get by as best we can, relying on DO NOT DISTURB signs and the support of housekeeping and management. So imagine my shock and outrage as I awoke from a deep sleep to find a figure huddled at the foot of my bed in a darkened room, whispering something to an accomplice out of sight by the bathroom. After screaming and threatening them out of the room, I learned housekeeping had let in the cable guy for repairs. In the dark. While I slept unaware nearby. What else goes on in Best Western Hotels, in the dark, while guests are asleep? Ask yourself that before ever checking in to one of their hotels.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
We appreciate you taking the time out of your day to leave us some feedback. We are terribly sorry for the experience you are reporting! We do not consider what you are reporting to be acceptable in any way. We are investigating this issue to find out how this occurred and we will be addressing the problem. While we regret that you did not have a pleasant experience, we hope in that you may give us another chance to apologize for the incident and to provide you with the comfortable rest you were searching for.

"Best Western Ocala"

5
03/07/2016

Second visit to this hotel. Stayed overnight in route to final vacation destination. Good location, felt safe and plenty to do in the immediate area of the hotel. Always like to stay in safe areas when traveling.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
Thanks Joann for choosing us again during your recent vacation travel. We love to hear when guests enjoy not only their stay at our hotel, but also their time in Ocala. It is also great to know that all of our guests always feel safe while on and around our property. We hope that you enjoyed the final destination for your vacation and look forward to seeing you again the next time you are passing through.

"Awesome customer service"

4
02/07/2016

Traveling from Portland to Orlando by car this was to be our last stop before landing at Disney. We were about 200 miles away and my daughter really wanted to just drive on to Disney even if weren't going to arrive until 1am. I said lets try calling the hotel and see if they would honor our cancellation. They did! Hotels never seem to and yet these kind folks did. Great customer service in my book. Thank you Ocala people.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
Chris - Although we are sorry that we did not have a chance to host you, we are glad that we were able to make your trip more enjoyable. We make customer service our top priority and we are glad that we were able to help you out in this situation. We hope that next time you are driving through the area you will have the chance to stay with us. We hope you and your family enjoyed your trip to Disney!

"Beware if you use a wheelchair"

3
22/06/2016

Nice hotel room except that we requested a wheel chair accessible room and the room had a bathtub! Really? Breakfast selection was minimal and not many healthy choices available, mostly grains ( bread, cereal, etc.)

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
Thank you for taking the time to give us feedback on your stay. We would like to apologize for the inconvenience of your room and would like to assure you that we do have a room with a roll in shower. It can be provided upon request as long as it is available. We are glad to hear you enjoyed the rest of the room and do hope you come back and visit us.

"NO AC IN ANY OF THE HALLS!!!"

2
17/06/2016

customer service was excellent!!! but i stayed at this hotel for a week. there is no air flow through the halls at this facility. its a shame to see the employee's work as hard at they do with new air.. im not sure if they have regular inspections on this building, but i dont understand how it would pass if they dont have an a.c cooling system??I most definitely will return when someone purchase a cooling system.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
It brightens our day to read your kind comments in regards to our hard-working staff. We appreciate all your feedback and your recognition. We apologize for the lack of air flow you felt in the hallways and we will be looking into our cooling system to make sure everything is in proper order. However, we do assure you that we are regularly inspected and we adhere to all requirements. We do hope you choose to stay with us again in the future. Thank you again for your compliments!

"Great place to stay!"

5
13/06/2016

Stayed at this property for two nights. Very professional staff, clean, comfortable room complete with micro-fridge, HDTV and a wonderful breakfast. Nice safe location with plenty of restaurants nearby.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
Thank you for taking the time to share your pleasant experience with us! Your words are encouraging motivators for our team to keep up the hard work they put in every day. We are pleased to hear you enjoyed our clean and comfortable accommodations, along with our ideal location near downtown Ocala. We look forward to any future visits!

"Nice place"

4
12/06/2016

This is a nice place for the value. It was clean even though it is an older facility. Decent pool and breakfast in a separate building by the pool ws nice. My preference is queen beds and they have doubles, but it wasn't a major issue. Nice front office staff and easy dinner walking to the Cracker Barrell next door.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
Here at Best Western Ocala we strive to provide clean, comfortable accommodations, paired with courteous service, all at a great value! We are thrilled to hear we accomplished our goal with you. We are grateful for your kind comments and for choosing to stay with us. We agree that breakfast by the pool can be a relaxing setting for the start of your day. It is our hope that you continue to choose Best Western Ocala as your preferred hotel during future visits! Thank you again for your review!

"nice hotel"

4
12/06/2016

clean room with pleasant lobby. we reported that the ice machine on the second floor was not working when we checked in late afternoon. used the ice machine on another floor without any problems. the next morning the ice machine was still not working, but the one on another floor was working so we did get ice.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
Your kind comments are always welcome! Thank you for choosing to stay at Best Western Ocala during your recent travels. We are happy to hear you found our accommodations to be clean and comfortable. We appreciate you notifying us of the faulty ice machine and the maintenance personnel has been contacted to fix the problem. Should you be in the area again, we hope you choose to stay with us!

"Well done!"

4
07/06/2016

We stayed in two rooms at this property on our way back from a vacation. Initially our GPS took us around for almost 7 miles.(Never trust what GPS says all the time. My mistake). This is located right off I-75. The property itself is behind a row of shops and gas stations. But easily accessible. Upon arrival, our rooms were waiting on the main floor as we requested. The check in clerk was cheerful and was willing to assist with all our questions and concerns. The room was well made, quiet despite being on the ground floor. The size was adequate. This was was very full as many tourists who had not received rooms were being asked to seek other accommodations. The manager was present on the property when we arrived. He guided us to a nearby restaurant which turned out to be an excellent choice. The breakfast next day AM was more than adequate and was served with hot and cold food. Over all 4.5 to of 5 stars.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
It is pleasing to hear that we were able to meet your standards and gain your appreciation! Thank you for taking the time to leave us your detailed feedback. As we are located close to various shopping areas and other entertainments, sometimes we are difficult to find, but we are glad you found us! Here at Best Western Ocala we strive to provide clean comfort, along with helpful service. Again, we are thankful for your awesome review! Come back soon!

"Great place"

5
06/06/2016

Clean, comfortable location. Caring staff. Have stayed at this location before and will stay here again when we are in the area. Easy access to I75. Plenty of places to eat in the area. Easy access to local attractions.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
We appreciate all of your encouraging compliments! Thank you for sharing your recent stay with us and for choosing Best Western Ocala. It's wonderful to hear you enjoyed our clean and comfortable accommodations, paired with our ideal location and caring staff! We look forward to seeing you again if your travels bring you to the area! Again, thank you for your comments!

"Upper tier of Best Western"

5
02/06/2016

First impression was excellent thanks to the exemplary customer service provided by "Monica" at the front desk during check in. Property Very well maintained. Guest room clean and comfortable. Bathroom soaps and shampoos made in U.S.A. In room coffee better than average. What was a bit below average was breakfast... Pre-formed molded eggs that did not appear to be 100% egg due to appearance and texture. Fair selection of the other usual breakfast items. Definitely would recommend this Best Western.

FrontDesk_GM, General Manager at BEST WESTERN Ocala Park Centre, responded to this review
Thank you for taking the time to share your experience with us! Your compliments to our staff will be passed along and used as encouragement to keep up the great work! We appreciate all your kind words and are extremely pleased to hear you enjoyed our clean and comfortable accommodations. It saddens us to know our complimentary breakfast did not meet your standards, though we assure you our breakfast eggs are made with real eggs. We are grateful for your recommendation and we hope to see you again during your next visit to Ocala!

"Very Nice Hotel"

5
31/05/2016

This is a clean, attractive, comfortable, hotel with friendly staff. Extra services they provided at no charge -- in addition to breakfast -- were use of a computer with Internet in the lobby and a daily newspaper.

"Great Value and Location"

4
28/05/2016

I hadn't stayed at a Best Western in years but was very pleasantly surprised when I stayed at this one in Ocala. I chose it for the location; adjacent to the Cracker Barrel. I was dropped off in the morning and then picked up the next day to help a friend drive to Minneapolis. I chose it because of the location, so I wouldn't be stranded. There is a shopping center (Kohl's, Dillards, Kirklands, DSW) close enough to walk to. The room was very clean and the hotel has interior halls on 4 levels. The pool area is small but nice. The staff is extremely friendly and helpful; so refreshing that I would give them a 5 star rating! I will definitely consider Best Western in the future because of this stay--I was impressed.

"Enjoyable stay"

5
26/05/2016

I found this hotel on TA for a very reasonable rate. Upon reading the reviews, we decided this would be a good stop on our way to south Fl. This is a very busy exit but the signage was good and we found the hotel with minimal problems. We were greeted like family and given the passcard to our room. It was a large king room and everything was very clean and comfortable. Breakfast the next morning was in a separate building near the pool. There was a good selection and everything was hot and tastey. We liked it so much, we stopped again on our way home.

"Clean and comfortable"

3
09/05/2016

Convenient location for travelers and easy to locate and access from the interstate. It was clean, staff were friendly, and very comfortable bed. The breakfast was average but plenty for us and we enjoyed eating it next to the pool.

"Third Times the Charm!"

5
08/05/2016

This was our third stay at this hotel. The first stay was less than perfect but the last two were great. The staff is especially friendly and helpful. We had requested a ground floor was and they honored our request. The hotel is convenient to many good eating places and shopping center. The room was tastefully decorated. My husband thought the bed was a little hard for him but I slept great. The breakfast was adequate with the usual items. There were waffles, eggs, sausage, juice, muffins etc. For a free breakfast it did the job. We would recommend this for other travelers and will certainly consider staying there on our next visit to Ocala.

"rest for the weary"

4
01/05/2016

Checked in after arriving at midnight with no reservation. Received room cheerfully and promptly. Bed was heavenly and I slept very well, something I can't always say after a long weary day. Breakfast was out in a room by the pool. Checkout was easy and the hotel is close to the highway

"UPCI Ladies Conference 016"

4
01/05/2016

Attended Ladies Conference in the UPCI camp ground. Had an amazing time! The hotel stay was very comfortable, clean, and perfect location for activity. I will stay here again next year for the conference.

"perfect"

5
27/04/2016

Wasn't my first stay and won't be the last. Everything was great and location was great. I will tell all my friends about it. Maybe next time I can stay longer and enjoy more time with friends. I have stayed at other Best Westerns and they have all been great with friendly service

"Pretty Good Overnight"

4
26/04/2016

The Best Western is convenient to the highway. It's fine in most every respect. Maybe a little worn around the edges in places, but nothing bad. Just not worthy of 5 stars. Breakfast was pleasant. Everything worked. So if all you need is a comfortable night at a reasonable price, this will do. There's nothing special that you'll remember a few days later. Sometimes that's all you need.

"Convient & Clean"

4
25/04/2016

This is a decent hotel. Quiet comfortable rooms with good beds. The sink area is in the sleeping area, which we don't like . The shower is good. The breakfast room is very small with just the basics. It's kept very clean but is not well organized. The weekday price is average but the weekend price is overdone.

"Great stop over"

4
24/04/2016

Stopped on our way south. Easy on, easy off, rt.75, with nice rooms, and nearby restaurants. Ideal place to rest and recuperate before you start out the next day. the staff is helpful, and the price good. Would stay again.

"Nice, CLEAN hotel"

4
21/04/2016

We arrived at 10:00 at night very tired from a long drive from NJ without a reservation. They were able to accommodate us. The room was very clean - which is so important! Wi-Fi worked well with 4 of us using it. Beds and pillows were comfortable. Staff at the front desk were super nice. My only complaint is the complimentary breakfast. If you like cereal, it's good. It's a cramped room with the person heating up the eggs and sausage in the microwave where everyone is trying to make coffee. I sat outside by the pool to have my cereal.

"TCM on TV"

5
20/04/2016

Good price for a clean, centrally located hotel with breakfast and Turner Classic Movies- the only one to have that TV program during our week on the road in Florida! Set in a park with other hotels, it offers the opportunity to take advantage of their restaurants.

"Very good for family"

4
17/04/2016

I went from April 15 to April 17 2016 and it was a great experience. My WHOLE family and i went to this hotel and we got very happy because the money we spent on the room was worth it. So i recomend this hotel to anybody who wants to stay in Ocala,Fl

"Anniversary"

5
11/04/2016

Good Location. Handy to everything. Service Station and restaurants nearby. Plenty of handicap parking available. Sometimes checking in to a strange place can be a little worrisome when you are tired from the journey. A friendly greeting and smile can make all the difference. The gentleman that checked us in did not smile. He was very businesslike, but people need to know they are among friends.

"Nice Place, Nice People, Nice Price"

4
02/04/2016

If you've ever been on the Florida Snowbird Run, then you'll know what the Ocala exit ramp means-- the outlet mall of moteldom; every brand name is lined up here, Hilton, Hampton Inn, a full-service Holiday Inn taller than most office buildings and the full Marriott trifecta (Courtyard, Residence Inn, Fairfield), more rooms in other words than orange juice stands. The lineup alone makes you feel like you're just another license plate back on the Florida Turnpike squeezed between an 18-wheeler and a little foreign something with bicycles on the top. And then there is this unassuming Best Western Ocala Park Centre. What chance do you both have? A lot, as it turns out. This is the little engine that not only could keep up with the big guys-- but does. It's obvious that whoever owns this place must not only live around here, but also cares a lot about people like you. How hard is it anyway to provide simple, good, comfortable, clean hospitality? Harder than it looks because so many others seem to fail at it. For starters, they actually read (and try to honor) those reservation requests; certainly in my anonymous and first-time case. It has a lot to do with good manners and good housekeeping-- and that can be infectious; just look at how your fellow guests behave (even though with a small child on each arm and one more tugging behind). The rooms are spotless (and the housekeepers all seem to live around here too) and gently updated with all those amenities that used to be considered "extras"-- a good-sized fridge, microwave, full-desk (ample enough for dinner delivery, more about that one later), large-screen tv, full mirror, reading chair. This traveler still remembers when the only room refrigerator came loaded with about $200 worth of overpriced room service items that you didn't want and if you tried to unload them, you got a ticking off call from the manager. The pool is large by any hotel standards with lots of lounging chairs and a nearby picnic area-- the large number of family gatherings in the late afternoon suggest I'm not the first one to have discovered this spot. But, again, also good public manners-- no cannon balls from the beer cooler (if you're following me). And here's one other small, but telling detail I haven't seen elsewhere (at any brand or luxury rate): the BW has a fully-equipped (if small) and well-maintained exercise room, not just accessible with your room key, but one provided at the front desk. This gently keeps the workout space from being used as a playground by JWP (juniors without parents). All done with a soft touch (no big warning signs that the JWPs can't read anyway). One unexpected local bonus as well: there's a terrific, 30-year-old Greek/Italian (choose the Greek side of the menu) that offers both take-out and delivery, a really welcome change from ordering another brand name pizza. Okay it's also called Laki's (free plug). You end up sleeping well, secure and even happy to be here. What more can any place do for you anyway? Since there's always some wiggle room for improvement, makes you wonder in such a well-behaved place why they still have those annoying hangers practically padlocked to the bar. Any in such a well-kept place where do they need to spray the rooms with a stink bomb deodorizer the strength of a crime scene? Breakfast is cheerful by the pool and you're on your way. When was the last time you thanked someone at the motel desk for such a nice stay?

"Nice stay in Ocala"

5
21/03/2016

The BW in Ocala was among numerous other motel/hotel chains in a small area. We decided on the BW because we use BW quite often and we were not disappointed in our choice. We had a good night sleep in a comfortable room for a good price.

"Good value, GREAT HOTEL!!!"

5
21/03/2016

Stayed here for our trip to The Gator Nationals. A little distance away from Gainesville, but completely worth it. Hotel is very clean, all employees were very courteous, and the breakfast was hot, the breakfast room was clean. Awesome staff! Will stay here again !

"The first nite"

4
18/03/2016

I just checked in with a large group. I must say they were prepared and checked everyone in quickly and staff were courteous. It's a basic hotel, clean, hot water, soda and snack machine. The shower was nice and hot. Right off the highway. They said continental breakfast in morning.

"Another great stay along the way"

4
16/03/2016

Easy off the interstate. Staff very, very friendly and helpful. Monica, at the reception desk was very helpful by directing us to the local Catholic church for Mass that evening. Rooms were clean. Breakfast was in a separate building by the pool. Breakfast around 8:00 am was crowded at times. Had to wait awhile to sit and eat. Too many people just sitting after finishing their breakfast. All in all a good place to sleep. Had to watch the signs leaving the motel in order to get to the interstate.

"Best Western Stay"

4
15/03/2016

Did nice job. Was cheaper than other hotels in area. Decent breakfast. Stall was nice. Room very clean. Would stay there again. Would recommend to those needing room to stay at in this area. Express checkout nice too.

"Needs updating"

3
14/03/2016

Air conditioner made room smell moldy. Turned it off and smell was better but the room was hot during the night. It was either a moldy smell or be warm. Mold was also present in the shower. Very noisy people across hall - not much noise insulation. It sounded like the the people across the hall were hitting ping-pong balls off the door. I had to keep turning up my TV to drown out the sound. They were still going strong until 12:30 AM. Not really the hotels fault...I was just getting ready to call the front desk when they finally settled down. The check-in clerk told me she put me at the end of the hall away from the noise of the elevator and ice machines so it would be nice and quiet. So why would they place a rambunctious family across the hall. I'm pretty sure the hotel was not sold out.Breakfast was very average and the eggs and sausage did not look appetizing at all. It was right off the freeway so that was very convenient. And there were lots of restaurants in the area...several within walking distance to the hotel. There were a couple of shopping centers close by too. OK for one night - would not want to stay longer. Not sure I'd stay here again. Would probably spend a bit more to stay at one of the other hotels in the area.

"Smokers welcome here (I'm a non-smoker)"

2
13/03/2016

We supposedly had a non smoking room. When we stepped off the elevator cigarette smoke permeated the hallway. Our room only smelled slightly better(it had been "serviced" as a non-smoking room). The decorative bed cover had food crusted on it . This place just doesn't appear well run period. I will not book Best Western again.

"Dated but Clean Hotel"

4
12/03/2016

For one night was an okay hotel, clean and nice staff, just dated and could use new beds as hard as rock. Interior corridor are great and good selection of breakfast food as well as next door to Cracker Barrel.

"FAMILY REUNION"

5
11/03/2016

Breakfast dining area near the pool was superb for conversation with our family. Location was easy to get to shopping and restaurants. Silver Springs was near by and easy to get to. Would stay here whenever we're in the area.

"GREAT STAY"

5
08/03/2016

This Hotel very nice and clean. Employees were very helpful and Friendly .breakfast was great. Very good price for all you get. I would highly recommend this hotel to anyone. The next time I am in the area I will stay in this hotel. We loved it .

"Great bed"

3
07/03/2016

The bed was very comfortable however the sink was as you entered the room, separate from the remaining bathroom facilities. I travel with an early riser so the light was on and the noise was not helpful for those in bed still trying to sleep.

"Average stay"

3
07/03/2016

Hotel is located right off 1-75. Rooms were clean & bed was very comfortable. Rooms are a bit dated. Breakfast was average. We stayed on the 1st floor but had to go to 2nd or 3rd floor for ice. Next door to a Cracker barrel rest.

"OK but not as advertised at the time"

3
07/03/2016

Other than front desk, the staff were wonderful. Kudos to the employee in the breakfast room, friendly, efficient, helpful. Well done!! Pool was advertised at that time as heated and the reason we selected this location for 3 nights. No heat and felt about 70'ish!! No swimming! Plenty of leaves in it though. Reported issue to manager who fixed web site but offered no apology or adjustment. Room was as one would expect. Bed comfy. Noticed other reviews report difficult to find but we had no issues. 4 other hotels in same vicinity. Would do an overnighter here again but not a prolonged stay where swimming/sunning a priority.

"Pleasant Stay"

5
03/03/2016

An excellent BW. It was in a very convenient location. Clean and comfy with a friendly, helpful staff. We've stayed there several times and will return in the future! Oh yeah...good variety at breakfast!

"Stay away from this Hotel"

3
02/03/2016

This was not an easy Hotel to Find, not only by myself but others were complaining. The checkin experience was a nightmare and who allows smoking inside in this day and age.when I got to my car, I noticed there were hundreds of Blue type berrys stuck to my hood. Why would they have such a tree where people park their cars?

"Much More Than I Expected"

4
28/02/2016

Traveling south along I-75 and picked this hotel after an internet search. Very convenient location directly off the interstate with many food options in walking distance. The area is well landscaped with mature trees and many flowers. In fact the aroma of flowers was the first thing I noticed. I was met immediately and my reservation was on file. The room was very nice and the bed made for a great nights sleep. We had the hunger strike ....no worry plenty of food options....We were in need of an urgent care facility and the desk staff was a great help supplying a map phone number and hours of operation....In the morning I found my bill and a newspaper placed under my door....The paper is a nice touch never had that at Hampton Inn...

"Loved the Beds!!"

4
27/02/2016

After staying in a condo in Fort Walton Beach area for about 2 months with a very bad bed, I found the king sized bed here extremely comfortable. First good night's sleep in 2 months and woke up with NO backache. Room was clean and comfortable..price reasonable and in a good location off I-75 with many choices for lodging and food. We asked for a late checkout and were given an extra hour,even though their checkout time was noon instead of the usual 11 am. Unfortunately,we did not try their continental breakfast or any of the other amenities,but would certainly stay at this Best Western again.

"Great price"

4
22/02/2016

The Best Western had the best price in the area. Very clean and friendly staff. The location was easy on and off of the highway. There was a Cracker Barrel right beside hotel which made having a bigger breakfast or dinner easy.

"Second Chance"

5
22/02/2016

We stayed at this hotel a few months ago and had a very negative experience. I am glad to report that this stay was excellent. I was very critical and the staff, rooms, and overall experience exceeded my expectations. We do travel to Ocala several times a year and will definitely put the Best Western Ocala Park Center at the top of hotels to reserve. Thanks to the management for correcting previous concerns.

"Good stay"

4
18/02/2016

Comfortable and clean room. Good breakfast with waffle, fruits, and yogurt. The breakfast area is small and crowded, but one can eat in the pool area when weather permits. This hotel is very close to Cracker Barrel and Waffle House.

"great vacation"

4
18/02/2016

We enjoyed the proximity of this hotel to all the things we did in Ocala. It was very convenient. We liked that there was a restaurant close by for lunch and dinner. Our room was clean and comfortable We will stay again

"Comfortable bed, noisy ice machine"

3
15/02/2016

We stayed in room 318 for one night. The room was clean, the bed was comfortable, but this room is directly across from the elevator, vending machine, and ice machine. The ice machine was used until midnight, and again at 3:30am by a guest who filled a large ice chest by dispensing about 10 buckets of ice, one at a time, and pouring them into the chest. That racket and conversations of people entering and exiting the elevator were clearly transmitted into the room through the 1-1/2 gap under the door. So, it's a clean hotel, with a decent breakfast and comfortable beds, but at least in room 318, not a place for a good night's sleep.

"Awesome stay"

5
15/02/2016

This was a great hotel. Very clean room. Friendly staff. A little over priced but we expected it over the Valentine weekend. I would recommend this hotel to anyone. It is conveniently located right off I-75 and if you don't want their continental breakfast, there is a cracker barrel right next door. Within driving distance of just about anything.

"Sunshine Time"

4
08/02/2016

The Bestwestern that we stayed at was very accomadating. We called late in the day and they reserved the last available room. When we arrived later that evening we had a nice welcome by the front desk. They were very helpful in helping us locate a place to eat. The room was clean and spaceous. Nice place.

"Hotel very clean"

5
08/02/2016

Hotel was very clean and priced very well for the area. Hotels in this area were double the price. Beds were a little too firm for my liking but overall very clean and nice modern décor. Also sits next door to Cracker Barrel as well as many other eating establishments. Great location...right on the highway.

"nice hotel, handy location"

4
04/02/2016

This is a nice hotel & is real handy to I-75. In fact it is right on I-75 and the back side of it faces it so keep this in mind. It is near lots of shopping & restaurants. The breakfast has all the usuals plus oranges, bananas, yogurt, egg patties and sausages.

"Staff"

2
30/01/2016

The hotel itself was fine. We encountered 3 staff members that were not helpful. The woman who was in charge of the breakfast area was very rude. When asked for a fork, she sighed loudly and pointed to the drawer where I could get it myself. When I had trouble, she acted annoyed and kept muttering under her breath. She kept slamming stuff on the counters and complained to another patron that everything was a mess and to "hold on!" She had a constant scowl on her face and ruined our breakfast. I mentioned it to another staff member, asking if she could go help her out, but she told me to tell the front desk but said, "she felt sorry for her." The front desk clerk just said she was sorry, standing right under the sign that reads, please tell us if something isn't right. We will make it right... [email protected] 678.209.8626

"Stop over"

4
30/01/2016

Had a coupon but no coupon rooms were available. Was happy to be told the rate with AAA was only $88. The room was a two double bed room. Had a refrigerator and microwave. The room was very clean, shower pressure was great. The coffee pot was also very clean. Toiletries provided were bar soap and shampoo. The hotel is right off I-75 with a multitude of restaurants nearby. Friendly staff. Adequate breakfast. This was a very good deal and I will keep it in my favorites.

"Much nicer than expected"

5
23/01/2016

This best western was a step up from others that we had been to. it seems to have been remodeled lately as everything seemed updated. we had a room on the freeway side which i was not aware of until the next morning. it was very quiet inside. it had a nice pool area and the free continental breakfast was good. the hotel is conveniently located near restaurants and shopping

"Modern and easy to find"

5
21/01/2016

This was an overnight stay as we were passing through central Florida. The hotel was modern and up to date. The staff was friendly and courteous. Our room was very nice with modern fixtures, TV, etc. The a/c was very quiet. The breakfast room is a separate building and large enough so you do not feel crowded. The free breakfast was ok. About what you expect for this price hotel. Speaking of which, the price was very good compared to other hotels in the area. It has a nice pool and pool area. The free internet is fast enough. The business center is in the main lobby and is adequate.

"Nice stay"

4
19/01/2016

Good staff, room, facility with good parking and easy access. Breakfast was more than adequate even for the grand kids. Other amenities such as Walmart and other shopping, restaurants and gas stations convenient.

"The best Best Western"

5
17/01/2016

This was a great experience. It was very reasonably priced and the room was very clean . The hotel is conveniently located right off the highway. Best of all, though, the bed was unbelievably comfortable. This Best Western will be my default place to stay in Ocala.

"Snow Bird Travel"

5
16/01/2016

This is my second year to stop in this hotel in Ocala on my way to my final destination in FL. It is in an ideal location and meets or exceeds my needs. The staff is friendly and very helpful. I would recommend this hotel to anyone.

"Good place to stay"

4
16/01/2016

Not sure but I believe this is an X-Baymont building. Even so, it's up to Best Western standards as far as amenities and comfy beds and pillows. The location is a little difficult to navigate off I-75 just be sure to watch for your turns. There are many motel/hotels in this area. I don't believe I have to check out any of the others because this one gave me everything I needed and the $$ spent wasn't bad. I wasn't able to try out the breakfast due to an early departure, but heard it was really good.

"Nice place to spend the night."

4
14/01/2016

We spent two nights here and it was very comfortable, had a good breakfast and was just outside the busy downtown area. Not the easiest to find, but all in all a good place to stop and sleep. It is located just off interstate 75 for those travelling north or south on this highway. Easy on and easy off. Our room was away from the expressway so it was quiet. The pool is outside and nicely laid out. The breakfast is in a separate building and holds plenty of tables.

"Good Hotel, Convenient For Silver Springs"

4
11/01/2016

We chose the hotel as it was convenient for Silver Spring State Park. A very nice hotel up to the normal Best Western standards.It was very clean and comfortable and served a very good breakfast with plenty of choice.

"Not as advertised"

4
09/01/2016

We picked up a coupon book at the Florida Visitor Center. The coupon advertised a heated pool and a reasonable price. When we checked in we requested a king size bed and was told that would be an additional ten dollars. My husband is a big and tall guy and he felt he was being discriminated against for being tall. After we checked in we found the swimming pool was NOT heated and to cold to swim in. They should not advertise for things they do not provide. We also had a pick-up truck with a very small motorcycle trailer. They said we would have to park across the street because it took up two parking spaces. The next morning my husband said there was 71 empty parking spaces in their lot. We stayed at a Best Western the night before in Troy, Alabama with the same truck and trailer and there was no problem. I guess Alabama is more customer oriented than Florida.

"Worst Best Western in the country"

1
07/01/2016

I have stayed in maybe a 100 Best Westerns and this one is by far the worst! Very old dilapidated building. Pulling up to the door to check in is nearly impossible......as only 1 car can fit and there is a line up out the parking lot to pull up there. Be prepared to haul your luggage. Worst yet........I get settled in the room and need to shower......turn shower on and its cold as hell! Called the front desk they came and checked and I was told its hot enough nothing more can be done.

"Best Western in Ocala, Florida"

5
07/01/2016

Plan on staying at this hotel every year when we travel to Forr Myers Beach. Great location, great hotel!! Can walk to several different options to eat dinner. I would recommend this hotel to everyone.

"Good price but you get what you pay for."

3
29/12/2015

Good location and price but the beds are hard as a rock. Everything else was ok but when you're staying in a hotel to sleep it is very important to have a good mattress to sleep on. Even my 88 year old Dad commented on how hard the bed was. Not sure if every room has the same kind of mattress, but if you stay here don't get room 414.

"Best of the Best Westerns"

5
27/12/2015

This is one of the nicest Best Westerns we've ever stayed at. The beds were very comfortable, every aspect of the property was very clean, the breakfast was awesome,the desk staff was friendly and helpful and the rates were excellent. We could not have asked for more.

"Xmas Time 2015"

5
24/12/2015

I stayed at this hotel before and with the quality of everything, great price for the quality, clean rooms, delicious breakfasts and great employees it is my first choice when I need to sleep in that area.

"Nice place to stay close to I 75"

4
23/12/2015

This was a nice hotel close to the interstate and local restaurants. I was here for an overnight for a meeting in town. Friendly staff and clean. Breakfast was a bit hard to navigate, so I went to McDonalds. Had a pool - outside, but it was raining, so not of use to me. Wi-Fi was good.

"Comfort and quality"

5
13/12/2015

My room at this hotel was comfortable, quiet, and clean, exactly what I expected for my money at the end of a long travel and an even busier schedule for the next day. I think the rate was about right and the service and qualify of the hotel deserves a A-1 positive review. I'll stay there again.

"Apathetic workers at front desk"

2
30/11/2015

The hotel got good reviews overall and I was not hesitant to stay here. I was out getting food and I got a call from my wife back at our room. She found our 3 year old and our 11 month old playing with a pair of dirty boxer shorts that they found under the side of the bed. Needless to say we were not impressed. I guess the cleaning crew is not cleaning as good as they should. It was late so I waited to tell the front desk about it til the next morning. The man I spoke to (didn't get his name) was not concerned and didn't even show any kind of emotion about it and didn't even seem to want to do anything or ask how they try and make the situation better. This actually made me more upset than finding the dirty underwear. Customer service is very important to me and this was VERY poor. This is not representative of most other Best Westerns I have stayed at. I think the owner or manager needs to tighten up on customer relations.

"5 Star Motel "

5
22/11/2015

Excellent accommodations ... 1. Very good prices 2. Friendly staff 3. Extremely clean 4. Breakfast is much better than most. 5. Rooms are Superb My wife and I talked about this motel after we left and headed to St Pete Beach and we both agreed we could not think of one thing we didn't like, this is so rare.

"Ask for a room away from the interstate"

4
16/11/2015

This hotel is located near multiple hotels at this interstate exit. There are multiple restaurants within 2 miles and the area seems safe. This is not a new hotel and could use some upgrades, but my room was clean and it was nice to have a laundry on the floor. Breakfast was a 7 or 8 out of 10. Much better than average. Check in was slow!!!

"Ok for a quick overnight"

3
16/11/2015

Beds were great, rates fairly reasonable, but do not count on the continental breakfast! small separate building, very tiny in side to seat people, not much offered food wise. They do have waffles, but NO sugarfree syrup.....really? what about diabetics? However there is a Cracker Barrel right next door, you can even walk.....food great there.

"Great place"

5
08/11/2015

This may be an older place, but it was spacious, clean, close to anything you might need, and an awesome staff. We would stay here again if it comes within our travels. I might add they were extremely busy because of a Gator Game. The front desk handled our check-in quickly and professionally.

"personal"

5
03/11/2015

as mentioned earlier in the survey always nice to have a comfortable place to stay @ the end of a long day! will stay @ this hotel anytime in the future as it welcomes you back! what else can i say? try this hotel when you are in the area! most important to us is to have a clean bed & bathroom. that says it all!

"FIRST TIME STAYING IN OCALA"

4
25/10/2015

Wife and I were in town to peruse the local area for possible Winter home purchase. First time at this Best Western. Overall, a pleasurable experience. If staying at this hotel, request a room on the west side of the property, Ours was a first floor room facing I-75 and the exit road from 75. The noise was quite noticeable. We would stay here again.

"Could not have been better"

5
25/10/2015

Though the reason for our trip to Ocala was for a family emergency , the staff made us feel welcome and were very pleasant .The computer and printer they provided for our use was a tremendous help. It could not have been better

"Upsetting Stay"

1
19/10/2015

I have stayed at Best Westerns in various states across the country and in Florida. This was the worst review that I have had to write. My son-in-law and two grandchildren were on a soccer trip to South Florida. I used my points for this stay to help them out financially. They reported to me that when they arrived at the hotel they were met by friendly staff however it went down hill after that. The hotel smelled of smoke, there was blood on the sheets and in the bathroom, the beds were lumpy and uncomfortable. The decor was outdated. The refrigerator did not work. The staff did come and change the sheets. The second night they were changed to a different room. Because of the experience the night before, the boys checked their sheets. The sheets had snot on them and had to be changed. They did report that the breakfast was good and Miss Boots was very friendly and helpful. I really hate that I had recommended they stay at the Best Western for this trip.

"Outstanding in every way."

5
13/10/2015

Room was very clean and comfortable. The front desk staff were extremely friendly and helpful. The service provided by the front desk was well above expectations of a similar motel. Great place to spend the night and then start at Disney the next day!

"good location, friendly staff"

3
10/10/2015

This BW is right along side I-75 so keep this in mind if you're planning on staying here. The staff are very friendly & helpful. The rooms are quite nice. Their breakfast could use some upgrading to add some healthy choices. A good example is in the bagel department. They only have plain bagels. My wife asked the lady looking after the breakfast & she confirmed that they only have plain bagels, never any other kind. I guess that they don't realize that other bagels, which might actually have some food value, cost no more.

"Horrible Hotel"

1
09/10/2015

I recently stayed a week at this hotel. I was woke up my first night by the fire alarm. I went to the front desk and was told it was a false alarm. The third morning I was woke up at 5:30am by the fire alarm again. The forth morning I went down to the first floor and was greeted by the SWAT team and a hand full of police. The final straw for me was when the fire department had to come two times in one day. We were told by the fire department that the hotel could not guarantee our safety. Stay Away!!!

"Trip to inspect the build of our cabin by Chariot "

4
04/10/2015

We purchased a park model cabin from Chariot Eagle & it's in the build process so we decided to check on the phase of it on the way to Disney. I used TripAdvisor to do in depth research for a decent local hotel for a 2 day stay prior to Disney we also wanted to take the Grandchild to the Silver Springs State Park. We requested parking lot side. Room was clean & roomy. Breakfast could have been better but was ok. We would stay again.

"Clean, cool and comfortable"

4
28/09/2015

The staff at the front desk were very friendly when we check in. Our room was clean and comfortable. The a/c cooled very well. My only complaint would be the beds were very firm. Very good value for the price

"Excellent Hotel"

5
28/09/2015

This hotel is very clean. The staff was extremely efficient and friendly. The breakfast is not very organized and cramped for space, but the quality of food was good. The staff was trying to replenish the food fast enough, but there were a lot of people all at one time.

"only if you need a room"

2
26/09/2015

good bed wifi and tv. rest of property needs major do over elevator carpets.luggage carts outside appearance dingy at best not anywhere near BW standards..with children would not let them on the carpets.i do not eat breakfast so cannot coment on it.

"Always comfortable and friendly staff"

5
23/09/2015

We travel thru Ocala every year and this is where we stop for a restful evening on our way to south florida. If you can't stand road noise ask for a room on the entrance side of the building, the other side of the building is next to the interstate and alot of trucks pass along this highway. The rooms are large and comfortable. The breakfast they serve next to the pool in the mornings is delicious and you can choose from eggs and sausage, bagel and cream cheese and jelly, cereal,waffle and syrup, fruit, and more. this place is less than 200 yards after you exit the interstate.