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George Hotel, BW Signature Collection

Arlington Lane, Norwich, NR2 2DA Grande Bretagne
Contact the hotel
Contact the hotel
Contact the hotel
PHONE : +44 1603617841
4.5 / 5
511 Avis Tripadvisor
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Hotel advantages

Hotel services

24/7 reception
Free Parking
Free Wifi
Restaurant on site or nearby
Room service

Room services

Coffee maker
Hair dryer
The strong points

Hotel services

24/7 reception
Free Parking
Free Wifi
Restaurant on site or nearby
Room service

Room services

Coffee maker
Hair dryer

Description

The George Hotel, BW Signature Collection by Best Western, is one of the most picturesque and convenient places to stay in Norwich. Having completed a full refurbishment in 2018, every area has been beautifully upgraded in keeping with the traditional ambience of the building whilst giving a modern feel. This charming Victorian townhouse is just a 10-minute walk away from the city centre and a 15-minute drive from the University of East Anglia, so you’re never far away from the hot-spots of Norwich. There is a wealth of History and iconic landmarks in our City, including two Cathedrals and a Norman Castle. The castle has been used as a prison in years gone by but has now been converted into a museum and art gallery. Another unmissable site within walking distance is the Norfolk and Norwich Millennium Library, which also houses the Tourist Information Centre. The library gives a great insight into Norwich’s rich literary history and has been voted the most popular library in England for seven years running. If you are in the mood for a scenic stroll or some fresh sea air, the hotel is only a short distance away from the Norfolk Broads National Park and North Norfolk coast. The North Norfolk coast is a haven for wildlife and world famous for its bird watching; so don’t forget your binoculars! The George Hotel welcomes you with warm Norfolk hospitality and fine food, as our No.10 Arlington Bistro has become a favourite mealtime spot amongst guests, many returning especially due to our delicious food and friendly personal service. Additionally, if you're looking for a pet friendly hotel in Norwich our hotel offers two pet friendly rooms for our furry friends. Dogs may stay for only a small fee, so man's best friend can enjoy all the city has to offer by your side. No matter the reason for visiting, The George Hotel proves a delightful, dog friendly hotel in Norwich, placing you in a peaceful spot just outside the heart of this bustling city.

Activités

Customer reviews

4.5
based on 511 guest reviews
Excellent
371
Very Good
95
Average
29
Poor
9
Terrible
7
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Excellent service"
mollien999, 09 Octobre 2024

Excellent service in the restaurant, we go there often for coffee and cake and the waiter is so friendly and attentive. A very lovely experience every time! The cakes are delicious and the main food is also great. Would definitely recommend for dinner/coffee even if you aren't staying there!

"Short break to Norwich"
johnrichuk1958, 15 Septembre 2024

Four stars only due to poor access to our room, which was up a narrow winding staircase at the top of the building. Room was large clean & well maintained with the usual facilities plus a pod coffee maker. Food. Although service was on the slow side, when it did it was always hot plentiful and enjoyable. Staff were polite friendly and efficient.

"Exceptional service and food."
Ivan H, 14 Septembre 2024

I would highly recommend this hotel. The food was out of this world. It appeared like home cooking. Quality and quantity was exceptional. The best hotel food we have ever had. The staff were excellent and nothing was too much trouble, you were always served with smile. We will definitely be returning.

"Superb"
Lee B, 27 Août 2024

Wonderful friendly staff, fantastic food (had breakfast and dinner - varied, quality menu for both), great location (10 - 15 min walk into City Centre), superb, air-conditioned room!! Classy decor, good drink selection at the bar. What more do you need ?

"Excellent stay"
Adr1an, 26 Août 2024

We booked an executive room for one night and were upgraded to the King Suite, a lovely spacious room at the top of the building, full of character and equipped with a luxurious bathroom. This is the only room on this floor so feels like a private retreat. Do bear in mind that access is via a narrow, winding staircase. The staff were very welcoming and helpful throughout our stay and we enjoyed a very nice dinner in the restaurant. The hotel's in a leafy residential area, 15 mins walk to the edge of the centre, around 30 mins from the cathedral.

"Delighted Garden group"
Julie P, 20 Août 2024

We stayed here as a group of 39 people as part of our Garden club. We were all very impressed with the lovely accommodation and the food was delicious. The staff were very.pleasant and you felt they were all happy working there. Thank you so much for making our stay so pleasant. We would have no hesitation in staying here again.

"Hidden Gem"
David F, 19 Août 2024

In Norwich for a family meet up and wanted to book somewhere convenient to the town centre and train station. This small hotel was a gem, great location, well appointed rooms, friendly staff, nice bar, and a restaurant serving really nice meals including Lunch & Dinner

"Enjoyable stay"
Vacationer736285, 06 Août 2024

Everything really good. Staff, room, breakfast, parking, outside bar area. Great location, a walk down the lane to Unthank road and good pubs etc. And a very competitive price for B&B. Recommended to friends who have just come back and they are booking again for trip to Norwich later in year. I phoned the hotel direct got best price. My go to if in Norwich again.

"Consistently Brilliant"
mswm1, 28 Juillet 2024

I've used this hotel as a base when working in Norfolk several times now, with stays ranging from 1 night to 5, and it has been consistently great. The location is ideal for the city centre, as well as being really close to the main routes across wider Norfolk - although you'd never know it with how quiet it is in the hotel & garden. The food is fantastic, across both breakfast and dinner, with a good range of options and all really reasonably priced. What sets this place apart is the service, though. Normally I'd name individuals, but literally everyone has been fantastic - especially the friendly reception staff and (truly brilliant) bar / restaurant team... always friendly, always knowledgable, and providing great service without ever feeling 'rushed' or 'mithered'. Its a sign of how good the place is that locals use the restaurant for meals out too! Working away at the other end of the country can be a real chore, but the team here endeavour to make ot as much a 'home away from home, as possible. A genuine 5* rating is absolutely deserved.

"Best customer service I have experienced for years!"
Sophie O, 26 Juillet 2024

The most outstanding customer service I have experienced for years - all of the staff I met were brilliant and have clearly received some excellent training in their roles. A lovely small hotel in a very nice quiet area of the city. I will not stay anywhere else in Norwich after this trip.

"Friendly, welcoming, relaxed and altogether lovely hotel"
VickyG728, 24 Juillet 2024

A very attractive, welcoming and comfortable hotel with exceptionally friendly and helpful staff who made our dog feel as welcome as us! Contemporary furnishings in a lovely old house. Breakfast was excellent, especially the kippers. Great location in very pleasant, leafy old neighbourhood just a mile from city centre, easy to walk or frequent bus service.

"Norwich City shopping break"
Kenneth W, 10 Juillet 2024

This was another very enjoyable stay at The George in Norwich. If we are visiting the area this is our hotel of choice. Thank you to 'Helen' for her help in facilitating our stay. Also to 'Ian' for making our meal experiences so good. The food is always of a good quality & selection. The staff at this hotel are very welcoming, helpful & polite. Rooms always clean with everything we require. Easy walking distance into the city, no need to use our car after we arrived.

"100% Recommendation"
Sightsee67224550446, 28 Juin 2024

Firstly, What a fab little place!!! It was my first time staying with the George hotel but had been recommended from another best western hotel. The rooms are big enough but still have a lovely cosy feeling to them! Only negative would have been the distance to get to are room and hidden steps however one of the staff did show us a quicker and easier way… The food is fantastic, breakfast and dinner is just extraordinary. Lovely Norfolk full English and could help your self to the selection of bakes. There's also currently a summer menu and the roasted sea bream was delicious! I'd also like to say a special thank you to a young boy named Ryan! He was constantly so smiley and had a wonderful enthusiasm about him. Always happy to help and even wished everyone a dandy and splendid day! He mentioned how he played on doing an apprenticeship there soon. He really added a special little touch to the hotel and I hope he is deeply appreciated! Warning…. The car park is usually very busy, if any problems just ask a member of staff and they will move their car for you! Thank you everyone at the hotel and we will definitely be coming back !!!

"Not a good experience"
Alan C, 28 Juin 2024

PLEASANT FRIENDLY STAFF AND PLENTY OF PARKING. THE GUY WHO CHECKED US IN WAS VERY HELPFUL, EVEN OFFERING TO CARRY OUR BAGS UP THE STAIRS FOR US….BUT IT WENT DIWN HILL FROM THAT POINT. THERE WAS A DISPOSABLE DEHUMIDIFIER IN ONE CORNER OF THE ROOM AS OBVIOUSLY DAMP AND MOULDY (SEE PIC). THE WATER GLASSES WERE FILTHY…SEE PIC. THE BED WAS AN ENORMOUS CARVED WOOD MONSTROSITY AND THE FURNITURE MADE THE ROOM LOOK AND FEEL LIKE A JUNK SHOP FULL OF OLD TATY FURNITURE. THE BATHROOM (NOT A GOOD DESCRIPTION FOR IT) WAS LIKE A CUPBOARD WITH A LOO, BASIN AND WEIRD LITTLE SHOWER SQUEEZED IN. THE FLOOR IN THE BATHROOM CREAKS LOUDLY AND FEELS LIKE IT IS GOING TO DISINTEGRATE BENEATH YOUR FEET IN ONE PLACE. THE LOO ITSELF WAS SO HORRID…A GROSS LITTLE OBJECT WHICH MADE WEIRD SOUNDS BUT DIDN'T WORK WELL AT ALL. STAINED WASH BASIN AND A WEIRD WALL MOUNTED HAIR RYER WITH HOLES IN PIPE. THE ROOM (NO 7) IS RIGHT ON THE MAIN ROAD JUNCTION INTO TOWN AND SO NOISY AND SMELLS OF EXHAUST FUMES. NEEDLESS TO SAY, WE DID NOT EAT OR DRINK HERE…WE WENT TO A LOCAL RESTAURANT A FEW MINUTES WALK AWAY. THERE WAS A LOT OF NOISE FROM LOUDLY BANGING DOORS, AND THERE WERE FLIES BUZZING AROUND THE ROOM MAKING US VERY UNCOMFORTABLE. NO SECURITY LOCK ON INSIDE OF DOOR LATCH…SEEMED TO BE MISSING FROM THE LATCH. IF THIS WAS NOT IN THE MIDDLE OF A PLANNED TRIP AROUND EAST ANGLIA WE WOULD NOT HAVE STAYED BUT WE TUFFED IT OUT SO AS NOT TO MESS UP OUR PLANS AND SCHEDULE.

"Great base for a tour"
Teresa L, 26 Juin 2024

I stayed for 3 nights as part of a tour of 32 people visiting local gardens. Our room was clean & well furnished & serviced daily. The beds were really comfortable, the shower hot & powerful. The staff were all very friendly & helpful. A good choice of menus for evening meal & breakfast, these were all served speedily & effortlessly. It was a great place to use as a base for our tour, when in this area again will definitely return! Thank you to everyone involved!

"Nice room but not quiet"
Judi C, 10 Juin 2024

I asked for a quiet room and while the hotel had no control over the van alarm going off at 12.45 until 1.30 am, I still don't class this room as quiet. Doors banging, water running, car doors slamming and conversations easily heard. Breakfast ok, evening meal ok. Staff very helpful. Noisy meeting was annoying at breakfast. The George filled our needs for one night but wouldn't want to stay any longer.

"Excellent Stay"
Stephen D, 06 Juin 2024

I initially stayed at the George Hotel in October 2023 for business and then again in May. After my initial stay, I decided to stay at this hotel when I travel to Norwich. The staff are very friendly, and nothing is too much trouble. The food is excellent quality. I had breakfast and evening meals. On my last visit, I was in room 18, which is near the side of the Newmarket Suite. A coach tour was staying and using the suite, although I think they may have completed their use by 10 p.m. each evening because the noise had subsided.

"Excellent hotel near the city"
andrewd0miny, 05 Juin 2024

Within easy walking distance of the city centre, the hotel is comfortable and charming. Excellent service with a great breakfast buffet to start the day with

"Excellent stay"
alisonj443, 03 Juin 2024

Nothing is too much trouble at this hotel - wonderful staff and great service. Friendly and professional. As two couples visiting Norwich this was perfect for our stay. Great breakfast, and nice bar area. Available parking. Would stay again.

"Great staff and location"
Sue L, 11 Mai 2024

Stayed here as part of a tour. All staff friendly and welcoming and the location was good. The bar was a good place to relax in. Two small niggles that I had was the wardrobe clothes hanger was too high for me and it had tricky fixed coathangers and the breakfast choice for the tour group was not as good as the first night that we booked independently. A good base to see Norwich and the surrounding area. The bus services are excellent and close by.

"Night away with friends"
Maxine L, 24 Avril 2024

We had a great overnight stay with good friends. Arrived at the hotel early and che ked then took the 15 minute walk into town. Once we checked into the hotel at 2 pm, we went to our rooms the rooms were tidy and clean. We did not eat in the hotel as we had a meal booked in the city. After our evening out we came back to the hotel for a night cap, I had a wonderful irish coffee, which was mad to perfection. Overall, it was a good stay and we would definitely recommend the hotel to other visitors.

"Great hotel overall but poor parking"
brewster502, 22 Avril 2024

Very friendly staff, clean and modern, pet friendly, lovely bar and good food. We stayed in one of the annex rooms with our dog. The room was small but perfectly adequate for 2 nights. Everything about the stay was good apart from the parking. The car park was always too full and we had to park in neighbourhood across the busy A11 and walk back to the hotel.

"Perfect for the Fine City"
Troupy65, 15 Avril 2024

Secluded and quiet hotel with comfortable rooms and friendly, helpful and efficient staff. Ample parking. Easy to locate with good parking facilities. Ten minutes wlaking distance into Norwich city centre and on a main road for those who might need to catch a bus.

"Perfect stay"
Justine N, 14 Avril 2024

We booked the George hotel after searching for pet friendly stays. it was our anniversary and we fancied a weekend away but our elderly dog can no longer do kennels so….. our room was a cottage room (204) which was perfect as letting her out for wee was nice and easy. The room itself was really pleasantly decorated with a nice big bed. The shower was powerful and hot and tea + coffee facilities were good. The room was spotless and smelled fresh ( no lingering doggy smells). Parking is also available which is a must. The location is good. You can walk into town, about twenty mins for a slowy like me. The hotels restaurant was superb. We ate there both nights. Dog was welcome if we sat in the bar area which was comfy and ambient. The staff are something else here. So friendly and warm. The lady who welcomed us at reception was just delightful and Josh (bar) and Ryan (restaurant) are just lovely. As were the ladies at breakfast. 10/10. We both had full breakfast and it was delicious and very filling. Choice of egg, a rasher of bacon, sausage, tomato, mushrooms, beans, fried slice, black pudding, 2 hash browns and toast. Plus tea or coffee. Superb. Our evening meal was fine dining we were very impressed. I had chicken in a Parmesan sauce with sunblush tomatoes on a bed of mashed potatoes with lovely crunchy veg. So good and my partner had pork chop and he was equally effused. The lamb and fish and chips were also good. The cocktails and wines were nice too. All in all this is a little gem and we would return in a heartbeat.

"Excellent Norwich Hotel"
SandraP934, 06 Avril 2024

We stayed for 2 nights at this excellent hotel, which was an ideal base for a Norfolk/Suffolk mini break. The King Suite is lovely; spacious, clean, comfortable with all of the in-room amenities you need and the lovely bath is a treat when so many hotels only have showers nowadays. The evening meal we had in the bistro was excellent and the continental breakfast was very good, though the croissants were a little dry. All members of staff were unfailingly friendly and helpful. The option to not have towels changed if only staying for a couple of nights would up the sustainability points but all-in-all I wouldn't hesitate to recommend this hotel if visiting Norwich or the area.

"Perfect for our group event"
Peter D, 02 Avril 2024

We stayed at the George along with a number of friends as part of a group taking part in a nearby sports event. In fact the hotel was our base to meet , stay, socialise and finally to hold a last-night gala dinner. It could not have gone better. The rooms were comfortable and ours was certainly quiet, the food was excellent especially at the dinner where 50 people were catered for very smoothly and the staff were friendly and efficient. The George has a relaxed air about it which a number of our firends commented on and, as organizers of the whole event, we were relieved that we had made a very sound choice.

"Best Best Western?"
lawrencet769, 19 Mars 2024

Just finished 5 nights at the best, Best Western Hotel. Location perfect for us, 10-15 minute walk into Norwich, which is what we wanted, we also wanted a quiet comfortable room and decent food. We got a very quiet, very large, 2 rooms, 2 teles, settee, armchair and all the other usual bits and bobs. Food was a problem however, too tasty, too much choice, is it starter and sweet no main, or go for all three? What a magical problem to have. So the only real variable in hotels is the staff, who to single put for praise, apart from all of them, very difficult to answer. I believe that in any organisation the attitude of staff is set by the man at the top. In this case a manager called I believe, Ian. The way he pulled my leg after I lost my room key, in the busy part of an evening says it all. All the other staff from the junior members up were equally brilliant. If there is a better Best Western, I've yet to find it. Thanks all.

"Rude staff."
Conor p, 17 Mars 2024

The woman was extremely rude in the morning during check out. Accusing me of taking a key which was not even taken and proven so later. Very ignorant and then had the audacity to say we were rude to her. Absolutely disgusting as the staff working the night before were so much more pleasant.

"Wonderful Hotel"
Nancy B, 12 Mars 2024

Cannot praise the hotel and restaurant enough. Cosy room with everything you need. The staff are exemplary. The restaurant is lovely food is amazing and the staff are very friendly and helpful. Top quality food reasonably priced. Will definitely be coming back. ⭐️⭐️⭐️⭐️⭐️

"What an amazing experience!"
Hiflyer2025, 01 Mars 2024

I stay at this hotel when working in the Norfolk area and it's a fantastic place to stay. Firstly, Helen on reception is absolutely amazing, 100 % professional, really friendly and restores my faith when checking into hotels. Chained Hotels, you know who you are should send your future receptionists to watch Helen at work because this is the way a true receptionist should work like. Great sized room with nice bathroom, comfortable bed and a decent sized TV. Really nice restaurant , good breakfast and excellent lunchtime and evening menu. Fantastic experience, Well done The George Hotel !

"Brilliant stay at the George Hotel"
barbararA4443CD, 29 Février 2024

A great location for a stay in Norwich. Easy to find and great to have free parking. All the staff were very polite and helpful. A very clean hotel with good facilities, we ate in the Brasserie on our first night and were impressed with the service and food. Breakfast was great too. Will certainly stay here again when travelling to Norwich.

"Staff were absolutely brilliant"
markdriscoll22, 23 Février 2024

Had enjoyable two night stay. For me the hotel feels over modernised for a Georgian building, lost its character. a tad hence 4 stars. However the room was perfectly ok and slept well. Arrived after 23.00 due to train delays but still offered a drink in the bar. As I said the staff were brilliant, sooo friendly and chatt., The chap who stayed late to do the new menu and the young lady with him next night. Didn't have a chance to try it sorry, had other plans.

"Highly recommended!"
DGS5000, 19 Février 2024

Great stay and fantastic value…room comfortable and clean, decorated to a great standard and as the pictures. Friendly staff and owners doing a great job and understand what is needed to excel. Would highly recommend if you are in Norwich compared to other locations. Also, the chef creates orgasmic food, high quality at superb value!

"Great stay with great food"
Diane E, 18 Février 2024

Thank you for a great two night stay we travelled from Manchester to Norwich and arriving late it was fabulous to be able to get great food in the bistro so nice we ate in both nights. The staff were really friendly and this made for a welcoming stay. Our room was comfortable with everything we needed great pillows and warm fluffy towels too.

"On thé slide.. go to Annesley House"
PaulMaryRC, 16 Février 2024

We used to stay at this hotel regularly for the past 8 years and it was excellent. We haven't been here for the past year and things have deteriorated, very sad. We were in room 25 and the first night the banging started at 8.20am. Roofers had put felt on the roof and were nailing in the wooden struts for the sheeting. The next morning we were awoken by creaking from the room above. Somebody was walking around in the room and the floorboards weren't affixed properly meaning that continuous walking to and fro from the bathroom meant continuous creaking from 8am till 9am. There has been a change in staff and the previous helpful and understanding individuals have been replaced (in part) by more solemn staff 'doing the work' but without the caring friendly attitude. This is disappointing.

"Fantastic valentines meal and hotel stay!"
Colin K, 15 Février 2024

What an amazing place, with fantastic food and staff who could not of done more to make our stay any more enjoyable! There was a group of six of us who decided to stay at The George and enjoy their Valentines evening meal. This was a very special evening for us, and we were not disappointed, we could not of wished for a better evening and stay over in the hotel, the rooms were spacious and clean, and the beds were very comfortable, the valentines evening meal was to die for, and the staff and service was fantastic, we could not of had a better evening, breakfast in the morning again was fantastic, and served with a smile, we'd all definitely recommend The George as the to go to place in Norwich for a great evening and superb food! We will 100% be going back for another one of their monthly speciality evenings as soon as we can all get together again… Thank you to the management and staff for all you did to make our stay sooo good!

"Lovely Hotel"
Jayne P, 28 Janvier 2024

Here to meet friends for the weekend. Friendly staff. Clean rooms. Highly recommend. If you choose the King Suite, please be prepared they have low ceilings so not suitable for tall people. Would return.

"Winter stay in Norwich"
Pescatarian27, 16 Janvier 2024

The George is conveniently located within 10 minutes walk from the city centre and on a number of bus routes. The full Norfolk breakfast was excellent. Our deluxe room was spacious and well appointed. Two local real ales (Adnams and Moon gazer) are served in the bar.

"Great hotel"
jocQ7852IO, 10 Janvier 2024

Great hotel, staff very friendly, good all round experience, this is the third time we have stayed in the last few years and have never been disappointed. I am sure we will be back in 2024, breakfast cooked to order which is always a bonus and nice buffet breakfast too

"Faultless, excellent value."
186338david, 06 Janvier 2024

Excellent hotel. Full of character, well appointed rooms, very good food, well stocked bar, friendly, professional, helpful, staff. Always appropriately staffed. Very good value. Good location within walking distance of the city centre. Ample parking. Very quiet, virtually no traffic noise.

"Superb place to stay!"
May2June1946, 17 Décembre 2023

We've just spent the weekend here for the second time. It's a lovely place to stay. All of the staff are just amazing! Nothing is too much trouble. They were all very friendly and helpful. Leading up to Christmas it was very busy but a lovely atmosphere. Thank you to all your staff for working so hard and always smiling!

"What's not to like?"
Sam T, 22 Septembre 2023

Lovely hotel, in a beautiful setting. Room was clean and comfortable; receptionist kindly arranged transport to and from our function, for us; restaurant & bar staff were friendly & polite; breakfast was amazing. Very good value for money!

"Fab!"
SHARON E, 18 Septembre 2023

Had a great stay at The George. The room was well appointed with a very comfy bed. All the staff were friendly and efficient and very hard working. We ate at the bistro twice- the food was delicious and competitively priced (as were the drinks). A 15 minute walk into city center too. Would recommend.

"Our first visit and was an Excellent Stay."
TopseyTurvey12, 18 Septembre 2023

We had a one night stay at this Hotel and it was excellent. This was the first time we have stayed at this Hotel. We were greeted by a very professional and friendly young lady on reception who made us most welcome. We were also so very blessed to have been given an upgrade to such a beautiful room to which we were so extremely grateful, thank you. We went for a pre-dinner drink in the Bar area, it was so relaxing in there and was served by a very friendly young man. We also dined in the Restaurant that evening and were served by the same young gentleman who was our waiter, he was very polite and friendly, our meal was lovely along with a delicious breakfast the following morning. All the staff are so welcoming, nice and friendly and we could not of asked for anything better. We will certainly return to this lovely Hotel and look forward to staying here again very soon.

"long weekend stay"
Michael R, 12 Septembre 2023

An excellent hotel with wonderful polite and helpful staff and great food. A great choice of drinks also available at the bar. When bust staff went out of their way to assist us. Also very well located to the city.

"Not what I thought"
Siobhan S, 29 Août 2023

Booked for 2 nights stayed for 1 night night. Because Bed very lumpy. Room quirte small. Bath was very high from floor. Breakfast was very basic. Not good if you have some disabilities. Enjoyed dinner

"French night"
A3485UPjudyw, 28 Août 2023

Visited Friday evening with friends. The restaurant had a French night. The mussels were the best I have had! An amazing sauce too. The Crepes Suzette were spot on too. French wines were good and reasonably priced. A solo guitarist played sultry jazz. Thank you to the staff who coped beautifully with a full and buzzing restaurant.

"Romance on a plate."
Cruiser60088095720, 28 Août 2023

Booked a table for two on the evening of a French cuisine with jazz music. It's very rear that we manage three courses, normally we skip the starter or desert but we went for all three. Absolutely fabulous, fantastic value for money. The staff were wonderful and the whole evening accompanied with great music and wonderful atmosphere. We will definitely be coming back. Steve and Fiona.

"Welcoming"
D2103CGmikeg, 21 Août 2023

The staff were really helpful and welcoming. The hotel was very clean and my room helped for a really pleasant stay. The hotel is only 10/15 minutes walk into the centre of Norwich in a really nice area of the City. Would recommend.

"Recommended!"
Yorkielass510, 19 Août 2023

We had a lovely one night stay here so that we could go to a local event. The hotel and grounds were lovely. We didn't eat there due to the event we were going to, but the restaurant looked lovely and we did see some other people's meals, which looked good! Our room was lovely and cool on a hot day with air conditioning, massive bed and all very clean. The bathroom had a very powerful shower! The car park was very busy and we managed to get the last space! Overall we thought it a lovely hotel in a good location and would certainly recommend!

"Excellent stay at The George Hotel, Norwich"
jryan4u, 14 Août 2023

I stayed 2 nights as a single traveller on a tourism visit to Norwich and was extremely impressed by all aspects of the stay. My executive single room was a good size, clean and comfortableand with good internet access. I ate in the hotel's restaurant and found the standard of food at least as good as that in higher priced restaurants. All members of staff were extremely pleasant and helpful. There was adequate parking and the hotel is very close to a good bus route into the city centre.

"Ideal stay for a Norwich cultural/shopping visit. Food & service excellent, 15 minute walk to city centre."
Tina B, 13 Août 2023

Lovely friendly hotel, with bar and restaurant offering superb choice of food and drinks. Please note, no lift available. Would stay over again, no hesitation. Rooms immaculate with lots of amenities including a coffee machine.

"Great little hotel "
Mollysmum72, 13 Août 2023

What a lovely little hotel! Friendly staff, tastefully decorated, clean, comfortable rooms, delicious breakfast, all within easy walking distance of the city centre. I booked directly with the hotel and communication was prompt and efficient. I would definitely stay again in the future.

"THE KING GEORGE SUITE"
Salandy2018, 10 Août 2023

We upgraded to The King George Suite for 60th birthday. It was Beautiful. Huge room and gorgeous bathroom. Balloons left on the bed upon arrival. Coffee machine gave it an extre special touch. Lovely decor. Would recommend this suite and would definitely return. Very quiet. Cooked breakfast was hot and fresh. Continental included in the price. Lovely hotel.

"Great overall"
walkercatherine19, 06 Août 2023

Everything was very good, we had stayed before and were keen to return. However, there was no mention of nor apology for a 2am fire evacuation which turned out to be a false alarm. A quick sorry would have been plenty.

"Amazing and considerate staff"
Cathy A, 05 Août 2023

We visited this hotel to book a wake for my friends mum. We instantly felt relaxed and calm when we walked in- beautiful decor and furnishings. We stayed for lunch and the waitress sent over Sophie to talk to us about our needs for the wake whilst we waited for our food. Sophie was amazing- she made my friend feel very at ease as she was quite emotional and worried about booking everything. Sophie made the whole process easy and was kind and attentive. And she was waitressing too, but she did not rush us. Staff like Sophie are a credit to the hotel. We booked the wake and really enjoyed our lunch. The food was delicious and very reasonably priced. We will definitely be returning with our families.

"Worth the money"
tonysQ7032DC, 28 Juillet 2023

Stayed at the George for 2 nights we found the hotel very clean but quite basic but you get what you pay for and it was worth the money. The room was a little small but clean had a good shower and all you needed,the down side for us was the noise. We were in room 130 and you could hear everything even the pull card in the other rooms as well as the noise from the water pressure when the taps were turned on. The walls are quite thin. The people were friendly especially at the reception. The breakfast was very nice and plenty of choice. We didn't use the restaurant but we did use the bar it was a little small but you could sit outside. The location is not to far from the centre but I don't think you could walk it in 15mins more like 20-25 mins. Overall not a bad hotel for the price.

"Exceptional Stay in Norwich"
billybManchester, 28 Juillet 2023

I recently travelled to Norwich on business and booked the George through work so I had no prior knowledge of the hotel. I arrived mid evening after a long journey from Manchester and found the hotel full due to a lot of non residents visiting for food only , i was put at ease by the charming young lady on reception who found me a vacated space very quickly. After a quick and efficient check went to my room to freshen up and then get something to eat. The Restaurant was quite busy but i got a seat straight away and chose a light bite option of soup and whitebait which were both of exceptional quality and served hot. All the staff were vey courteous and smiling all the time although tired i was warmed by the welcome and service i received. Please if you get a chance visit this gem of an hotel and experience customer service and food of the highest quality.

"A Great Find"
David M, 26 Juillet 2023

We regularly visit Norwich but this was the first time we had stayed at The George. We were really impressed and as regular visitors to Norwich, The George will now become our hotel of choice on future visits. And ideally located if you are visiting Norwich or the surrounding area.

"Great stay at a lovely hotel"
freethrow224, 19 Juillet 2023

Lovely hotel. Perfectly placed for the city and visiting University for graduation. Breakfast was fantastic - superb choice and the cooked to order items were perfect. Staff were outstandingly helpful and friendly. Five stars for them ⭐️⭐️⭐️⭐️⭐️ Only slight issue was we're we towards the back of the hotel near the rear access - which was very noisy as guests returned up the stairs. This continued quite late. If you need quiet - request elsewhere in the hotel.

"The friendliest hotel in Norfolk!"
eileenrobertson5, 16 Juillet 2023

We picked this hotel as it seemed like a reasonable rate for central Norwich. The room was well appointed with a lovely spacious en-suite. We headed down and decided to eat in the hotel as the weather was awful. The restaurant was very busy with two big tour groups already being served but the staff found us a quiet table and asked if we were happy to wait. Even though they were clearly rushed off their feet they remained attentive, making sure we were brought drinks and menus and in fact, we were served much sooner than they had first told us. The food was excellent both at dinner and breakfast and we had a great nights sleep. What made this hotel stand out was the real warmth and friendliness of every single member of staff, from the assistant manager to the housekeeping staff. They all obviously wanted us to have the best possible stay and did it in such a cheerful and helpful way that the whole place had a lovely ethos.

"Excellent hotel"
helellis64, 11 Juillet 2023

The staff were friendly and helpful. The hotel is a short , pleasant, walk into the city centre. The room was clean, well equipped and had a super comfy bed. The food was really lovely, all cooked fresh to order. We arrived early and was able to park in the car park while we went into Norwich, staff even gave us a map and helped with directions.

"The best hotel in Norwich"
N7630TOmarkp, 11 Juillet 2023

We stayed at the George Hotel recently and were very pleased with every aspect of our stay. Our room was very nicely decorated and furnished and was extremely clean. All of the staff were very friendly, helpful and professional. We had dinner and breakfast, both of which were very enjoyable. We will certainly return.

"Disappointed"
M38avis, 08 Juin 2023

The hotel bar and restaurant staff are lovely. However the room 119 was a terrible nights sleep it's a walk through and then next to fire escape which everyone uses to get in and out of, the walls shake when the door opens and closes. The walls are paper thin so every conversation can be heard. This was supposed to be a special get away for my sons 18th and now face a 5 hour drive with hardly any sleep. The room itself is a box room facing the car park which can also heard in the room.

"Great Stay"
nosilajones25, 05 Février 2023

Great value for money and lovely staff, who are very helpful and happy to assist you with any queries. I don't drive but it is only a 10-15 minute walk into Norwich town centre, which is fine for me. If you don't like to walk there are plenty of buses on the main road.

"Pleasant hotel"
moretonjr, 30 Janvier 2023

Mini local staycation for a trip to the theatre and shopping. Great location being only twenty minutes walk from the city centre. Good value for money and great staff. Will stay again and highly recommended.

"Great Christmas Break"
karen9761, 16 Janvier 2023

Stayed for three nights from Christmas Eve until departure on the 27th December. A festive break for myself, my elderly Mother and her brother. On arrival the hotel was warm and welcoming decked out in tasteful Christmas decor and the reception staff could not have been more helpful in arranging a small heater for my mother and all the other requirements she wanted. We each had a small double room on the ground floor, perfectly clean with great bathrooms and oodles of steaming hot water. The food throughout our stay was exceptional both breakfast and the Christmas Fare. Praise also for the mainly young and not always experienced waiting staff who were at all times extremely friendly and helpful as they coped with the Christmas events admirably. The hotel is in a great location 10 mins walk to the centre of Norwich and made a ideal base for a short getaway.. perfect to recharge the batteries. A big thank you to Julie and all her staff . I'd certainly recommend The Gearge to either the business traveler or any individuals wanting a break in the Norwich suburbs.

"The staff make this hotel exceptional"
Julie H, 09 Janvier 2023

This is my go to hotel when i have business in Norwich. It is clean and welcoming but what makes to hotel special are the exceptionally friendly and helpful staff. The rooms are lovely - perfect for a weary traveller and air-con is a bonus for women of a certain age!

"Good hotel in a good location"
NicP77, 30 Décembre 2022

This is a good hotel in a good location. There is free parking (limited spaces). The main hotel isn't accessible (no lift) but there is some ground floor separate accommodation types. It's a 15 minute walk into the centre where there is everything you could want in terms of shops, bars, restaurants and cafes. Reception and all staff were friendly from the start. Our room was quite small (standard double) but it had plenty of good storage, a good sized bathroom, super comfy bed, a proper hairdryer and was really comfortable for a couple of nights. We would have only liked more space if staying for longer. The breakfast was excellent. A good range of options and never waited long to be seated or served. You pay a supplement for barista coffee, but it's only £1.50 extra. Otherwise filter coffee / tea / juice is included, as is everything else on the menu / continental buffet. The English breakfast can be broken down into a tailor made breakfast if you don't want such a large breakfast or don't want all of the items. They are more than happy to accommodate requirements. The bar has a good range of options too and reasonably priced for a hotel bar. There is a nice atmosphere in the bar / restaurant area. Quite cosy and chilled with lovely, comfortable seating. If we were coming back to Norwich we would very much consider staying here again.

"Lovely Hotel"
3martynd, 30 Décembre 2022

This was our third visit to the George Hotel and yet again we were not disappointed, from the moment of arrival to departure we were treated very well. Checking in was easy, meal booked for the evening, restaurant first class and the food was of the highest standard freshly prepared. Our room was great, the upgrade was something we were not expecting. All the staff are so friendly and attentive, the room and all the facilities were extremely clean. Easy distance to walk to the city centre, third visit and will certainly go again.

"A Wonderful Christmas Time"
585JulieB, 26 Décembre 2022

We arrived Christmas Eve to a very warm welcome for our two night stay, having checked in online. We had booked both an executive single and an executive double room, both spotlessly clean and warm. Once settled in we enjoyed a delicious glass of mulled wine, a perfect start to Christmas. All the food throughout was tasty, piping hot and plenty of it. The staff all worked their socks off staying very cheerful, friendly and obliging throughout. We cannot praise all the staff enough, you have a great team. We would like to thank everybody involved for all their hard work, please know it was very much appreciated. Happy New Year to you all.

"First class Christmas visit"
ayjaywebb, 25 Décembre 2022

We went for 3 nights at Christmas (with dog) and we can't praise this hotel enough. The accommodation was fantastic, the food and service were 5 star, over a hectic time as well. Probably the best Christmas dinner out we have had. So impressive. We will be back, Thankyou so much.

"Impeccable service"
Chloe P, 19 Décembre 2022

I went to the George for my work's Christmas party last week and cannot express how incredible the evening was. I was arguably the only sober one, and was able to fully appreciate the staff that went above and beyond for our rowdy bunch. The young girls did incredibly to stay professional despite the silly comments, breaking of glasses on the dance floor, and increasing noise volume. The gentleman overseeing the event was also fantastic. He made sure that our meals met our dietary requirements and that we were happy with our meals throughout. The food was excellent and the portion sizes perfect. There are no words to describe the gratitude I feel on behalf of our party. Thank you all for your incredible hospitality

"My stay at the George Hotel"
marcellofin69, 18 Décembre 2022

Perfectly placed to walk into the city centre. Breakfast was fantastic with a lot of choices! I had supper a few nights and the food was excellent, and the whole team were just perfect accommodating me, very friendly but efficient.

"A lovely little hotel tucked away down a tree-lined lane"
echallen, 13 Décembre 2022

My room was nicely designed, warm and comfortable. The staff could not do enough for me, when I arrived late and cold. They ordered a cab for me for the next day, and let me order a meal for my room and offered to help me carry it to my room.

"Super special boutique hotel, bar and restaurant!"
Trek58929556777, 29 Novembre 2022

My partner booked the hotel for my surprise birthday celebrations. The service and canapés were amazing. Super friendly staff that couldn't have done more to make my birthday so special. Our friends who hadn't been there before were very impressed and many who live away from Norwich say they'd being staying there next time. A gem of a hotel in Norwich! We will be back very soon.

"Good Value and excellent service"
V7836KKrichardc, 27 Novembre 2022

My first experience of Best Western was excellent. A basic room, but a refreshing and clean design made the whole hotel very relaxed and comfortable. The service was excellent, very engaging professional staff.

"Yet again a lovely stay"
Zanandu, 24 Novembre 2022

My third time at this hotel- as always excellent room, breakfast and evening meal. staff friendly and a joy to return to! It's easy to find, and the fact I keep returning is evidence of satisfaction of hotel.

"Fantastic is not enough"
greenie274, 15 Novembre 2022

From the moment we arrived the reception staff (sally) was very attentive and understanding they let us park at the hotel early so we could walk into Norwich to meet our son Sally said our room wasn't quite ready but if it had she would have gladly let us have it The garden house was perfect lovely place to stay felt like home from home with 2 bedrooms one with bunks and the other on a mezzanine kitchen shower room large lounge with 2 sofas Good smart TVs with Wi-Fi connected 65inch and 48inc in the bedroom Samsungs so connectivity was great Very clean brilliant breakfast pick your own cereals and then order your cooked very good quality food served All the staff from the moment we walked in very brilliant Will gladly go back again and hopefully get the same room it was perfect for our family as our son lives there Thank you George hotel it was a pleasure

"Not the best - disappointing"
Elizabeth C, 14 Novembre 2022

Friendly staff, average food. The walls in this hotel are paper thin and I could hear the guest next to me snoring all night. The wall next to my bed also made loud cracking and popping noises due to the central heating or electrics - this was on and off like clockwork all night, I'm staying here for work and have only had a couple of hours sleep ready for my meeting.. You can hear everything in the other rooms. Room wasn't cleaned to standard as there was public hairs on the bath. And an alarm clock went off at 7am which I didn't request to be turned on, obviously I was already awake as I'd been awake all night! Avoid

"Wonderful hotel"
julie m, 14 Novembre 2022

Great location and such a wonderful hotel. All staff were friendly and extremely helpful.Our room was cosy and homely. We had an amazing meal at the restaurant , the food was outstanding especially the onion rings

"A good hotel"
Colin G, 09 Novembre 2022

We stayed 4 nights for e weekend break in Norwich. Everything about the George is good: room clean & comfortable with good facilities, staff, bar/bistro good atmosphere & food, wifi, parking slightly limited, location about 25minutes walk to centre of Norwich Shopping area.

"A brilliant stay in a beautiful hotel"
susanjamson, 08 Novembre 2022

We stayed for just one night at The George Best Western Hotel last Sunday (November) and it was absolutely wonderful. From the moment we parked our car and entered the hotel, we were made to feel so comfortable. Nothing was too much for the staff. The room was lovely, really well equipped and very comfortable. We loved our stay and would have liked to stay longer.

"Excellent hotel, well managed and really good food under the professional and friendly F&M manager Ian."
Patrick W, 07 Novembre 2022

Excellent hotel, really well managed and run, staff professional and friendly with excellent guidance under the F&M manager Ian, who was exceptional and made our stay even more pleasant. The food was delicious and can highly recommend the whitebait but everything we ate was tasty and beautifully cooked, so much so that we didn't bother to eat anywhere else the whole of our stay. Breakfast was also good. You know its good when the locals come and eat there and we met a few. The only point we can make is the bar staff should offer the full wine menu when you first ask what wines are available as I was only offered pinot, chardonnay and sauvignon, which was disappointing, only to find there were more choices including my favourite viognier. So many bars assume everyone likes one of the three main white wines. We will certainly recommend this hotel for a stay.

"A great stay"
andrewbW758WC, 03 Novembre 2022

After travelling 3 and 1/2 hours from Sheffield, it was great to have received such a great reception. Fantastically greeted by Hellen, who gave a much needed lift in spirits, I felt totally at ease with the checking in process. Th hotel room was perfectly sized for my needs, with a modern, calm feel. The restaurant was also good, with a varied menu that perfectly fit my taste buds and was reasonably priced, as well as attentive and efficient staff. A great stay

"Service, Food, Accommodations wonderful!"
825jeaninek, 18 Octobre 2022

This hotel is a gem! I had a large, comfortable bed with amenities like coffee/tea bar and biscuits. The bath was nice and big and preferable to the shower (which ran a bit hot and cold). The staff was so friendly and warm. The food was delicious. And everything was very clean. Just a great hotel experience!

"great hotel, great service, clean rooms good internet. Parking available"
julied0uglas, 13 Octobre 2022

great hotel, great service, clean rooms good internet. Parking available. front of house staff very helpful. Room service very efficient and quick. Good meal options although some healthy options would be nice.

"Warm and welcoming. Professional and friendly staff and delicious food."
William W, 06 Octobre 2022

Attended this evening after a funeral. We had decided The George Hotel would be the location for the Funeral's Wake. I was aware the situation was delicate somewhat, but was reassured by the calm and warm demeanor of the staff and bar service. The lush interior was furnished comfortably, and was indeed a great choice for such a gathering. Other guests were similarly happy, mellowed by the relaxed afternoon treats and atmosphere. The foods, consisting of Scones filled with cream and sweet jams, Brie cheese and grape nibbles, an assortment of sandwiches, and sausage rolls, portrayed a perfect palate from sweet to savory tastes, delicate and seemingly having the quality to melt in the mouth. Hats off to catering staff. The bar service was also welcoming, serving chilled drinks and friendly smiles and conversation. Had a look around the rest of the hotel, dressed in contemporary style architecture and furniture, with a touch of Mediterranian. I reminded myself I would have to return in the near future for a full meal. Thanks.

"Judith"
ians764, 03 Octobre 2022

What a lovely hotel. Really good sized room with all facilities we wanted, plenty of hanging space for clothes, tea and coffee making facilities and beautifully clean. Lovely bar area and super friendly and helpful staff. Definitely recommend. Thank you

"Lovely short stay"
Kate C, 03 Octobre 2022

Very nice hotel for a night away. Very friendly service, good bar with excellent selection of drinks at good prices. Room was very clean and fresh. Breakfast was lovely. Good value and good location for city centre.

"One night stay"
muncherclarke, 29 Septembre 2022

Very nice clean hotel, room was very comfortable with good amenities. A nice touch was that you good control your own room temperature which is really helpful for a good night's sleep. Would definitely stay at The George again as very handy for golf break to Dunston Hall.

"Great hotel with excellent staff"
153patg, 28 Septembre 2022

A large group of us stayed for eight nights and were very happy with all aspects of the hotel. The staff are all very pleasant, helpful and very good at their various jobs. For 8 nights we were served delicious, well presented 3-course dinners, without any courses being repeated. We were there on the day of the late Queen's funeral, and they kindly set up a large screen in the function room so that the group could watch the funeral together. They also made us a delicious finger buffet for lunch that day.

"A little gem Hotel"
Jasper054, 24 Septembre 2022

This was not the original hotel we booked but decided to here the last minute,So glad we did staff are very friendly and accomidating they all work very hard ,We found Josh to be very friendly and excellent customer service skills, but also we found out the General Manager Ian had met us 5 years ago at a hotel we stayed at before and we had a lovely chat with him he took the time to speak to us but looking on he is a very good managerand that is why his staff are good. The place is spotless and clean also.Food good too. We had a lovely quite room what we asked for, so we will be back definitely in the future.Thank You

"Very Happy"
Henry254, 23 Septembre 2022

Took a group of 42 people on a visit to Norfolk, based at The George in Norwich. Couldn't have been a better experience - they kept everyone happy. We were in a separate room so we didn't interfere with other residents enjoyment. Breakfasts were delicious and they were able to serve us quickly so everyone was on the coach in time - and dinner every night was again brilliantly organised and the Chef provided us with a wonderful menu each night. Thank you to all the team.

"Fabulous stay"
BN28D, 18 Septembre 2022

Just spent a weekend at The George Hotel for a family gathering. The hotel is easily accessible on the outskirts of Norwich which was great for us travelling from all parts of the country. Thoroughly enjoyed our stay, the rooms were fresh and comfortable. The dinner which the hotel catered was excellent and very good value, and the breakfast very good indeed. What I was most impressed by were the staff - every one was pleasant, friendly and helpful - as Granny chasing a toddler I came across staff in all sorts of places and they were delightful - and clearly working very hard. Thank you all for a very enjoyable stay.

"Friendly Staff"
PamGL, 15 Septembre 2022

We stayed here as part of a group and had really good service. The staff are so friendly and helpful - a great team. The room, although not large, was clean, comfortable and quiet, and we had everything we needed - toiletries, tea/coffee etc. The service in the bar and restaurant was excellent and we were always served with a smile. It's in a good location and we wouldn't hesitate to stay here again.

"Fantastic stay"
Replayette, 14 Septembre 2022

Really nice hotel. Conveniently situated close to town, only 10/15 min walk. Staff extremely friendly and helpful. Room very nice, comfortable bed, quiet room. Had evening meal which was fantastic and reasonably priced

"Great hotel"
kenny k, 07 Septembre 2022

Great food options for breakfast , staff very help-full alicja in particular was brillant, two Scottish guys turning up after 12 and she was happy to keep the bar open, the staff make the hotel. I would def stay here again

"Best breakfast ever"
BigOwl2820, 04 Septembre 2022

Stayed one night. Lovely hotel. Room and ensuite were immaculate. Staff very friendly and helpful. Service superb. Breakfast was the best I have ever had! Absolutely outstanding (quality of food and breakfast service). Free parking available on site. City centre - 15-20 minute walk. Will definitely stay again.

"kind and considerate"
mixcarpets, 01 Septembre 2022

excellent, clean, air conditioned rooms. first class services so helpful,the hotel staff could not be more accommodating i would not stay no where else in this area.this is my first ever review but I felt I had to do it for this hotel.

"A great one night stay…"
MusicManSolihull, 29 Août 2022

Fantastic hotel. Booked on Booking.com. Checked in online before arrival. Managed to park easily in one of the disabled bays outside the front which helped my partner a lot as she suffers with mobility issues. Friendly reception staff on check-in and check-out. Clean, modern room - tea, coffee etc and hairdryer provided. Lovely cooked / continental breakfast in the morning and great service. Nice bar area and great location. Have friends in Norwich so will book again when visiting.

"Absolutely amazing"
utopiansecrets22, 23 Août 2022

A secret gem, hotel is very clean and staff are very friendly, we had a lovely stay and would love to come back again Room had great choice of toiletries and a lovely choice of hot drinks. Room was absolutely spotless and well maintained and relaxing

"George best western norwich"
wilko3458, 21 Août 2022

Family trip to see friends normally stay in premier inn glad it was not available as wouldn't go back now our preference hotel. with lovely staff great food friendly service throughout our stay vacation.

"Another great stay"
David F, 21 Août 2022

The George lived up to the standards experienced on our previous visit in 2020. The room was excellent and well serviced. All of the staff were extremely pleasant and helpful throughout. We ate breakfast and dinner in the hotel for all three nights and couldn't fault the food. It was well presented and cooked to our satisfaction. Car parking can be difficult if there is a function at the hotel but we always found a space. The location is just off the A11 entering the city, it's only a 15-20 minute walk into the centre.

"Well Presented Front of House"
RockyJohnnyB, 19 Août 2022

I want to like The George more than I actually do. It's been very convenient for several visits to Norwich (it's off Newmarket Road, which is a main artery into the city from the A11, but it's in a quite residential area), the staff are friendly, and the food is pretty good. They've also refreshed the front of house quite effectively. However, the room I got was small, quite basic, with an antique TV and wobbly wifi. It wasn't a problem, but I would have expected a bit more. I'm guessing there are better rooms and I just got the short straw because hordes of parents were in town for graduation week

"Decent place, not great food"
tony w, 16 Août 2022

It's a very decent hotel, plenty of character, good-sized car park and a nice shaded outdoor bar/restaurant area. The room was great, king size bed, walk-in shower, nicely decorated in muted shades. I was basically a fan of everything except the food - breakfast eggs benedict weren't great and the sausage and mash in the evening was pretty poor. Plus they failed to reserve the table we requested, though they did rejig things to accommodate us on a similar table when we complained.

"Another great weekend"
AmandaScott2207, 13 Août 2022

Another great weekend at The George - Ian and his staff excelled again over the last two days - cannot wait to come back in November. Great accommodation, friendly and efficient staff, excellent food - definitely home from home. The Nivens

"Really impressed!"
lizziefwright, 04 Août 2022

We only stayed overnight which was a shame as the hotel had a very welcoming feel due to the very friendly and helpful staff, the beautiful layout and decor and the comfort of the rooms, especially the beds and pillows which were so comfortable.

"Not Your Average Hotel"
John E, 01 Août 2022

We were upgraded on arrival to the Garden House which comprises a lounge, shower room, kitchen facilities and small bedroom with bunk beds on the ground floor with a large bedroom upstairs. The Garden House also benefits from a private outdoor seating area. It was great to have the extra space and not to have any noise from adjacent rooms or people walking past. We didn't eat at the hotel in the evenings opting instead to dine in the city (an easy 20 minute stroll) but the breakfast was good quality and all the staff we encountered were friendly and helpful. The car parking is limited but we were fortunate enough to arrive at times when there were still spaces available.

"Very good 2 night stay"
Gotobedspotty, 01 Août 2022

Enjoyed a two night stay at the George Hotel. We had a family room, small but clean and tidy. Good shower and clean bathroom. Room had air com which was a bonus. Good choice of breakfasts available. The Full english was good, could have been better but on the whole very acceptable. All staff at the hotel were friendly and accommodating. Very good location for walking into Norwich.

"A must stay"
Swanage1958, 01 Août 2022

A lovely hotel, ample parking, beautiful well serviced rooms ours had air conditioning, the staff go over & aboard with any request, well stocked bar & a good variety of food & breakfast options. I would definitely recommend a visit.

"A long-awaited holiday"
gussie2016, 25 Juillet 2022

Wonderful hotel. All the staff were friendly and welcoming and nothing was too much trouble. We had to report that the toilet seat in our bathroom was loose and this was promptly rectified on the day we reported the problem. We could not have wished for a nicer hotel. It more than made up for the fact we had not had a holiday for four years.

"One night stay close to Norwich"
Kerry M, 18 Juillet 2022

We stayed for one night and really enjoyed our stay. Room was compact but with enough room. Comfy bed and pillows and decent enough shower. The service was excellent with nothing too much trouble and always with a smile. We had lunch and breakfast here and the food was good. I would stay here again and recommend it.

"Highly recommended."
965beverleyt, 16 Juillet 2022

We booked on the day for an afternoon tea following a graduation nearby at UEA. The lady who took the booking couldn't promise a formal tea but said there were sandwiches and cake, so given the notice. I was very happy with that. The ceremony over ran so I rang and said we would be about 3/4 hour late. Arrived and was whisked through to a tale set for three - orders for drinks taken immediately and within 10 mins two tiered afternoon tea platters emerged with delicious fresh sandwiches, cake and little lemon possets. The service was excellent and the food was delicious. Thank you so much for making our day special.

"Excellent Hotel"
Cricketfan16, 13 Juillet 2022

Visited with a group of 26 for 3 nights on a dinner bed and breakfast basis. The rooms were nicely decorated, comfortable and clean, the food both at dinner and breakfast was superb. The icing on the cake were the staff who without exception were amazing, nothing too much trouble and very friendly and efficient. The hotel location was good and I would happily recommend it for groups and individuals and would have no hesitation returning as a couple.

"Taddy Horti. Club Trip."
NellyW772, 09 Juillet 2022

Small enough to not seem impersonal. Beautifully appointed and clean. Food was excelent. Staff were amazing: nothing was too much trouble, always welcoming and smiling. Made a good trip perfect. Delighted to recommend. Thank you.

"1 night in Norwich"
685TraceyC, 08 Juillet 2022

Very nice, clean hotel. Looks newly refurbished. Breakfast was very disappointing. Poached Eggs had hard yolks so had to be sent back.Declined a Bagel instead of toast but only came with the Vegan option so couldn't have.

"Group of 26 visit"
M5929YNmaryd, 04 Juillet 2022

Everything about our visit was excellent, food, staff and rooms All the staff were friendly and attentive We could recommend the hotel to both individuals or large groups The location was ideally positioned

"Room for improvement"
priyaonthego, 04 Juillet 2022

I stayed at the George for 3 nights for a work trip in an executive single room. The room was a bit on the small side, but was probably cozy enough for a solo traveller. Everything seemed very clean and well presented, until I saw the linen in my room. The bedsheet was covered in small strands of black hair. This was not pleasant to find at all, and made me very concerned that the bedsheets had not been changed between the departure of guests. The reception team were quick to apologise and change the sheets, but then the next day another problem arose when I was given a stained bath towel. This overall made me feel quite uncomfortable and disappointed in the standard of hygiene maintained with the linen used at the hotel. Again, the receptionist apologised and assured me that a complaint would be raised with the laundry company - I hope this does result in some action! It was disappointing that this happened, as otherwise the team were helpful and friendly (especially on day 2 when I was unexpectedly unwell and needed a meal sent up to my room). The hotel has a vibrant, homely feel to it and is very conveniently located for exploring Norwich and getting on the road to travelling to other parts of Norfolk. I hope the hotel will pay more attention to detail on cleanliness going forward, as otherwise I can't say sadly that I would feel sufficient confidence to stay again.

"it's a hotel"
rayraysworld, 28 Juin 2022

stayed last july for one night. got a parking space in the hotel car park. good location. enjoyed the walk to and from city centre. quick check in and friendly welcome from reception staff. room was fairly small and not much of a view but i was happy with everything. it's a nice hotel. was having a nice sleep when the fire alarm went off at about 3am. all guests including myself went to the car park. Heavens above, it was loud. a male member of staff announced ,it could be the kitchen, it does get very hot in there' so what happens on a hot day when food is being cooked? it doesn't get hot in there at 3 in the morning, mate. silly thing to say. went back to room and got back to sleep. had a little bit of breakfast in the morning. was ok. communication a bit non existent in restaurant area. i checked out. again the reception staff were friendly. i felt that something like 'sorry about the fire alarm last night, i hope it didn't cause you too much of a problem' was in order but there was none of it. I encountered at least 4 members of staff that morning. or maybe a note under the door or a text once people had checked out. Of course i realise it may not have been the fault of any member of staff and could possibly have been some fool smoking in the room or something. it could have been many things but to me it would have been professional and a good example of customer care to address it somehow. would i stay here again? well, it wasn't the perfect overnight stay but to be honest, yes I would if they'd have me. It's a good hotel.

"Can't do enough to help you"
PaulMaryRC, 27 Juin 2022

We have been staying at hotels in Norwich regularly for the past 7 years. This one is currently the best we have found, the receptionists are extremely helpful, the staff serving food and behind the bar are polite and welcoming. The rooms are spotlessly clean and the breakfasts excellent.

"Splendid Food"
Stha77, 25 Juin 2022

Advance dinner booking for a family of 9, on a Friday evening. The restaurant part was not busy, however, the bar area was reasonably busy. We ordered a variety of meals with the most popular being sausage and mash. I had the renowned fish and chips (regular size) Mind this comes in two sizes, the normal and reduced portion size. I chose normal size. My partner had the equally acclaimed George burger. All meals were served on time, well presented and tasted really good. The price was reasonable too. The waiters were courteous and helpful. I would definitely visit this place again.

"Sunday Lunch"
richven2, 21 Juin 2022

Invited by friends to join them for Sunday lunch. Very pleasantly surprised. Food was excellent and the service exemplary. The staff were very welcoming, attentive and pleasant. Prices were very reasonable. Our party of 9 was unanimously impressed

"A great place to stay"
stephenhI1166BI, 09 Juin 2022

Stayed one night. Very warm welcome from the start. The receptionist was friendly and very helpful. The room was a little on the small side (room 122) but clean and with a comfortable bed. I think the main positive point for me was the breakfast. Very well cooked with excellent ingredients with delicious coffee and orange juice. Again the staff were friendly and helpful. I would definitely recommend.

"Visiting Norwich"
lgoodwin565, 26 Mai 2022

We always choose either of the Best Western Hotels in Norwich and we always have a very pleasant time. The George has a good restaurant and has a lunch menu too. The staff have always been very friendly and helpful.

"Unexpected nice little hotel"
markE986, 24 Mai 2022

This is a nice little hotel; very unexpected providing excellent service, nicely decorated and a warm welcome on arrival. The George is very good value for money. In a very quiet but accessible location. A must stay!

"Pleasant stay"
Sue82013, 23 Mai 2022

My husband and I recently stayed for one night at the George. The staff are very welcoming and helpful. The room was a bit small but okay for one night. A few things needs attention in the room (new towels, new hairdryer, new net curtain and bathroom window needs painting). The bar is good for a drink in the evening. The cooked breakfast was vey good but would have liked fresh fruit rather than tinned fruit. The hotel is a ten to fifteen minute walk to the shopping area but is a safe walk.

"Lee"
leecU5389TZ, 22 Mai 2022

When we arrived we had a room outside in the car park which stank of dogs, we asked to move the staff were very obliging and found us a small but cosy room, it's a nice location, 15 min walk into town, food is good, staff were friendly and great, there was some strange smells emanating around the place, but for a 3 star a nice place the bar and breakfast area is nice and the place is very clean, I would stay again but I would check what room I had first

"Beautiful and quite hotel with walking distance to town"
VeggiQueen, 17 Mai 2022

Very modern and clean hotel. We went to Norwich for my brothers 50th birthday and stayed here. They let me put balloons and a sign in his room prior to them arriving. It is within 10mins walk from the centre of town and the staff are very accommodating and friendly.

"What a great hotel & staff"
duncan362, 03 Mai 2022

We arranged a Secret Birthday party for my 80-year-old dad. Not living in Norwich i'm having a party of 14 , from the first contact in arranging the rooms the meal and the function room was nothing short of exceptional. Nothing was too much trouble. Special mention for Alistair the restaurant manager who looked after us for the whole day and made it look easy.

"Friendly and welcoming…"
chrisG8t, 29 Avril 2022

Stayed for 8 nights and was pleasantly surprised on arrival. The staff were friendly and welcoming, the rooms comfortable and very clean. The food in the bar is very good along with the breakfasts in the morning. Defiantly will be requesting to stay here again.

"A great Stay"
travellersunited24, 24 Avril 2022

We Stayed for one night whilst on a trip to explore Norwich. The hotel is in a good location - just a short drive or 20 minute walk into the middle of Norwich. The hotel was very clean and tidy and the staff went above and beyond to make sure we have a great stay.

"well worth a try"
mazzlord, 22 Avril 2022

better than the usual chain hotels - I'm away on business most weeks so thought I'd give this independently-run hotel a go and am really pleased that I dd. The staff (lots of them) were excellent. Food - evening and breakfast - were good quality in nice relaxed surroundings. Must have been refurbished a couple of years ago and has a nice relaxed modern vibe. Definitely stay again next time I am in Norwich.

"Central location but peaceful and relaxing."
RileyVarzil, 17 Avril 2022

We booked to go to the theatre and catch up with family. Wanted something fairly central, tick! Not too big, tick. The George Hotel is JUST off the main Newmarket Road close to the city centre. You wouldn't guess how central from it's location. It's a 10 minute walk to the city. The hotel is small and welcoming. The staff were lovely. Our room was spacious and quiet and everything was clean and worked. We used the bar and had breakfast and lunch there. It's clearly a popular place with locals as there is still a bit of a buzz about it with non-residents popping in for food or a coffee. There is car parking which is definitely a bonus. The food was superb. Fresh and well present. Good service. We will definitely stay again if we're out that way as it tick, tick, ticked all our boxes!

"Lovely hotel"
Julie H, 14 Avril 2022

This is the ideal base for discovering Norwich. The town centre is a short 15 minute walk away. The staff are what truly make this hotel - warm and welcoming, friendly and helpful. The rooms are clean and well presented, with everything you need for an overnight stay.

"An absolute gem"
chrisgibbons2, 02 Avril 2022

This hotel is one of those hidden gems and I would absolutely recommend it to anyone thinking of staying in Norwich or wanting somewhere boutique to dine. The staff are excellent and extremely helpfull always going above and beyond to exceed the customers expectations.

"FRIENDLIEST HOTEL"
77brittg, 31 Mars 2022

My overall experience at the George Hotel is top class from the moment you walk in to the time you check out. The staff are always there for you nothing is too much trouble. Dinner and breakfast nice hot and fresh. Carpark is available at the hotel just need to give your registration number,. Tea/Coffee in all the rooms good heating system TV and free wi-fi Thank you

"Great location , fantastic hotel"
G9902PAsallyl, 22 Mars 2022

Great location, 15 minute walk to city centre, room was perfect, clean, comfy bed and lovely bathroom. Receptionist was very friendly warm and welcoming and great on site parking.great tea and coffee facilities in the room. Excellent stay

"Great stay"
kimmi0583, 14 Mars 2022

The most lovely stay we had, staff hotel restaurant all wonderful, from the moment we arrived to the moment we left every one was a pleasure, the room was lovely clean and spacious and any service we required was great nothing was too much for anyone.

"Excellent Service"
LionelJCWilson, 02 Mars 2022

The staff are very friendly and approachable. The restaurant has a fabulous selection of food which is of a very high standard and the genuinely could not do more for you. Everyone knows you by name and remembers what your idiosyncrasies. Lovely hotel that is well appointed and yet still has a family feel to it.

"Wonderful caring service for a birthday lunch to remember"
markcM8606YP, 28 Février 2022

We have two elderly and infirm relatives we care for. A 91st birthday prompted a lunchtime reservation as easy access and parking appealed. From the moment we walked in we were spoilt rotten. Attentive and charming service and everyone we met from the hotel and restaurant were lovely to us. Spotlessly clean and great facilities for the wheelchair user.. Food was freshly cooked to order and was “proper food cooked properly” to quote my elderly mother. Summed up by her saying as we regretfully left “I haven't been so well attended to since my cruise on p and o..,,,”. Many many thanks to everyone..l

"Overnight stay"
JBagengineer, 28 Février 2022

Great hotel but very busy, which made car parking interesting. Saying that, the overnight stay was great so was the breakfast. Very friendly and helpful staff. Would recommend to anyone for business or pleasure.

"Perfect location"
sarahiggs, 19 Février 2022

I stay at the George norwich when I come to norwich to shop , eat out, and see friends. It's the perfect location for me. The staff are lovely, the rooms are clean and fresh, the bar is excellent as is the food. Cannot rate this hotel highly enough!

"Exceptional"
Hoi-Shan E, 03 Février 2022

I've stayed at many hotels. This hotel is a hidden gem. The rooms are lovely (I stayed in the Suite), warm, comfortable, clean and spacious The food and bar, exceptional. Every meal was delicious and the portions are very generous. From the hotel manager, receptionist, bar staff to the restaurant staff - I can't fault it. It was a very very pleasant stay. I stayed initially for business then my family joined me a few days later. I'd like to add that the wifi is free and it is excellent. I would say it's as good as my broadband at home. No disconnects or limits on how long you stay connected.

"Lovely hotel"
LCRobbo, 25 Janvier 2022

I stayed here with my sister for a long weekend. Hotel was so welcoming and ALL the staff were brilliant, so friendly and hardworking. Nothing was too much trouble. Food was very well cooked and used good ingredients. Bistro and bar was warm and cozy. Our room was quite small but didn't affect our stay and enjoyment of the break. Hope to return.

"Outstanding"
Jet47122924298, 17 Janvier 2022

First visit, fantastic hotel Great team who really care about their work and defiantly the customer. Good choice of food which is freshly cooked Rooms light and airy comfortable and clean will definitely return

"Great for a Christmas getaway!"
bluebird421, 14 Janvier 2022

I stayed at this hotel for 3 nights over Christmas while visiting family, and had a thoroughly enjoyable break. The room was comfortable, and had everything that I needed, the staff were friendly and helpful, and the breakfast was excellent, with a wide variety on offer - full English, continental, cereals, yoghurts and even haddock. I stayed in room 18 on the ground floor, which was nice and quiet, away from the main hub of the hotel, though it was only a short walk to the bar and restaurant, and the staff were always on hand at reception to help. I will definitely stay here again on a future trip to Norwich.

"Exclusive Christmas Party"
lorrainebU2055JJ, 08 Janvier 2022

This was an exclusive Christmas works party. The management went out of their way to ensure we were safe. The food was excellent, plenty of choice and very hot. Both waiting staff and Bar staff were fantastic. Disco catered for everyone's choice. We had a great evening and will be back again in 2022, if not before ! Lorraine Bliss MBE - CEO Saint Edmunds Society

"Christmas at The George"
AmandaScott2207, 06 Janvier 2022

We had, as always, a wonderful stay at The George. A lovely family time spent over the Xmas period. Excellent service from friendly Staff and Managers. Excellent accommodation, food and service. The Nivens

"Comfortable hotel"
Hilary A, 23 Décembre 2021

Very pleasant and nice hotel for everyone.excellent food and drinks. Rooms were comfortable and all staff were friendly and helpful. Nice location for the city and surrounding areas to visit. Also dog friendly so will be back soon.

"A nights stay"
emmahumphrey91, 19 Décembre 2021

A lovely room for the night comfortable nice hot bath water just the way I like it. Breakfast was good cooked to order friendly staff on arrival and departure I will be staying again in the near future

"Perfect just like Michelle."
Sunshine54629583118, 16 Décembre 2021

Perfect hotel with friendly staff. One member of staff stood out above all the others and that was little Michelle. She has a lovely personality ,very very popular with the customers and the male staff. She has great customer service skills and is very hard working from what I have seen she never stood still she is a credit to the hotel so if u go get served by the lovely michelle you won't be disappointed. Pretty name for a pretty girl. The food was delicious and the rooms spotless. Couldn't fault anything.

"Lunch"
W R, 15 Décembre 2021

We enjoyed a lovely lunch in the function suite at the hotel (we were a party of 42) and the staff, we're friendly and helpful, the service was very prompt and the food was excellent. A very clean hotel.

"Christmas Shopping with a fun Stay"
T1596PNemmag, 04 Décembre 2021

A lovely get away hidden off the main road full of surprises. Surprise one - the room was spacious, not only could I swing a cat, I could of comfortably brought along my 22 chickens and 2 goats. Surprise 2 - The lighting in the bathroom was fantastic, IF you've recently coloured your hair you can bask in all the glory, if you are awaiting a root touch up, probably enter wearing a hat, or two. Surprise 3 - the staff were super friendly, standard behaviour you may say, but have you ever had a bar man superhero? One that turns into a super TV electrician whilst spitting bars at you faster than Eminem after too many cool aids? Alistair was the most wonderful and fun help, happy, even when taken from his normal environment and placed in a room with two shopped out women who were eager to watch the TV but also eager to know his life story? Alistair is your man, his all round skills from pouring the perfect Diet Coke to fixing the signal to allow festive movies to flow and then providing room service with a musical tone, bravo, second to none! Surprise 4 - a easy little walk into town 1km to be precise as my watch informed me every time my heart rate peaked and reminded me how unfit I am. Along with the large comfortable bed, the borders biscuits and delicious tea and coffee, this little nook is one to crawl into and sleep happy

"Fabulous Hotel"
karencA6410RD, 30 Novembre 2021

My family and I stayed on 26/11/2021 … daughter, Sister, husband and parents… 2nd time for me, all of us were extremely happy during our stay, the service we received were A1* … top quality food, I can't pick out 1 staff that deserved praise as they all deserved it, so friendly and make you feel special .. this is a must place to stay. Thank you to the staff at the hotel for making us feel great. Karen Churchill

"Disabled room with good facilities"
freewheeler13, 17 Novembre 2021

The hotel is located a short walk from town set back from the main road. We were in the bungalow at the back so there was no traffic noise. Parking is limited especially if the restaurant is busy but we managed ok. The accessible accommodation was fine for my wheelchair, a good wet room and a comfortable bed. There were enough sockets that I could plug my chair in to charge. Breakfast was a little chaotic, but it was well worth it. Great breakfast and evening meal was very good. The staff are very friendly and really make this hotel.

"Brilliant Meal out"
V8212JFpeterc, 16 Novembre 2021

After a Excellent day out tour to the Thursford spectacular our coach load of fifty plus arrived at the George hotel where we were greeted by a helpful hotel crew, The waiting staff delivered our seasonal meal piping hot and well presented with good portions Can not fault this venue, Will certainly visit again in the not to distant future.

"Poor"
65Nelly, 07 Novembre 2021

On arrival had to ask staff to change bedding as looked used and unclean . Room / bathroom dirty and in need of attention. Breakfast on first day cold , when it return was microwaved and dry . Second breakfast unsatisfactory yet again this time overcooked ( could hear many other guests complaining) . The serving staff however were excellent felt sorry for them as what could they do !!! With a bit of attention could be an excellent stay .

"Enjoyable Stay"
martindX4995SX, 26 Octobre 2021

Great location. Staff friendly, approachable and helpful. Room comfortable and ground floor cottage ideal for our small dog. Food was very good, both evening meal and breakfast. Would definitely stay again if visit Norwich another time.

"Great Place to stay close to Norwich city centre"
amandafinlay2018, 26 Octobre 2021

My daughter and I stayed one night at The George having attended the open day at University of East Anglia. We loved the area and the close proximity to town. Although we didn't eat the restaurant, when we returned from dinner it was full of happy jolly people and there was a great atmosphere in the bar.

"Great little stay"
lovewhereyougo, 20 Octobre 2021

Stayed here last week, on a night away with business. The hotel makes a great stopover with parking and only a short walk from the city centre. Check in was really friendly and super efficient, and the room was on the small side but perfectly adequate and clean. The doors to each room are a little tired looking and could really up the feeling if quality if they were renewed with new locks and handles. Breakfast was freshly cooked and served quickly, and was delicious!

"Amazing team!"
EmmaGoode, 16 Octobre 2021

If you get the chance to stay - grab it and experience this wonderful team who offer great service and attention to detail. Great room and leisure facilities. Highly recommended for business or pleaseure.

"Exceptionally good hotel"
Philip3, 13 Octobre 2021

The hotel is a little way out of town (though that is obvious, of course, from looking at a map!). It is in a very nice area though. Everything about the hotel and the service was excellent. The breakfast was very good indeed and the decor nice. It is not intended to be a luxury hotel, but I would way that it is one of the best in its class and certainly one of the best Best Westerns I have stayed in for a while.

"Exceptional!"
TraceyC2216, 04 Octobre 2021

.Great beds .Great food Great service. The George Hotel is a really lovely hotel. and because the staff appear to enjoy being at work there is a lot of warmth and energy about this place. We ate in the bistro each evening of our stay as the food was well presented and reasonably priced.

"Perfect for a Norwich Break"
mark d, 28 Septembre 2021

Our History Society had our trip here cancelled due due to Covid. The staff were excellent and helpful throughout and the Hotel very convenient and well up to our expectations. The Bar had my favourite beer and the glasses. What more can you ask for? Parking was available and were able to park throughout our stay. We didn't do Norwich justice in 2 days and will visit again and will book here.

"Last minute stay"
yv0nne141, 27 Septembre 2021

After an issue with another hotel we were left without accommodation whilst on a weekend in Norwich. We called the George hotel early on the Saturday morning seeing if they had any availability for that night. The staff could not have done enough for us. They were kind polite helpful and sympathetic of the dilemma we were in. Hannah on reception was especially helpful doing everything she could to have a room available as early as possible so that we were able to freshen up. Rooms were of a high standard and very clean and comfortable. Breakfast was also excellent A great team of staff and a beautiful hotel. Can't fault it.

"Great Hotel with Great Staff"
Quizz56, 25 Septembre 2021

What a great surprise finding this excellently run hotel was. We booked a three day stay to fit in a business meeting but the stay made us feel like it was a holiday. The bistro food including breakfast was fantastic, a large varied menu meant we didn't have any qualms about eating there each night. The room was comfortable and very clean. The staff were amazing, a real asset to the hotel. From the reception staff to the restaurant staff and the cleaning staff, we were always greeted with a smile, conversation and help. This was a real find and I'm sure we will be back. Pat Kent

"Great hotel stay"
phantom3062, 24 Septembre 2021

Perfect hotel stay, we booked for a night stay at this hotel as it had onsite parking and its 10'mins walk into centre , shops, bars and resturants. We was served on the desk by a lady called Helen she was very friendly and welcoming, the room was nice and cosy with a/c, tea coffee hot choc. Clean and tidy. Room 115 near the stairs door can be annoying as when other guests are waking up in the morning it makes a loud noise that does wake you up, so i would recommend the hotel invest in wd40 for that, that would be the only annoyance from the stay we had. Would stay again in future

"Overnight stay in Norwich."
georgehambley, 17 Septembre 2021

Great stay in the well-appointed room which was perfectly clean and comfortable. Check-in was smooth with Helen giving the perfect greeting. I was lucky enough to be upgraded to a better room which helped make my stay extra special.

"Very long wait"
Quest826072, 16 Septembre 2021

Food excellent, staff lovely but over an hour from ordering to food delivery! I had my baby who was very hungry and over an hour away from when we had intended her eat... still a little cross about it.

"The Best Western we have stayed at!"
H8693BMmartins, 14 Septembre 2021

We stayed here for three nights on a mid week break from the 23rd Sep' we was going to eat out every night but the food here was very good as well as the tasteful deco of the restaurant. So there was no need to venture out. ln a nutshell, lovely hotel but most importantly great staff!

"Excellent family-run hotel, good location"
Judith A, 13 Septembre 2021

The George Hotel (a Best Western) is very good. The building is old (and attractive) , and the decor is modern and rooms well appointed. The management is really excellent, with a family feel to everything. Very good communication in advance, and on site. Good chef, and nice choice at all times. And the towels are generous. Air conditoning except in the single rooms. A short walk into the City, or buses stop more or less just outside.

"Visiting Norwich One night"
mattbird2021, 09 Septembre 2021

Wasn't bad but could have been better. Bags left in care of staff in the morning were not stored securely or taken to my room as advised Standard of room was good but would have been better if I had the room that I booked. Defective air con unfortunately coinciding with a very hot day! Breakfast was good

"Good food & staff - room a little outdated"
iamallovertheplace, 09 Septembre 2021

Had a one-night stay at the George on a recent cycling trip. My room was a bit of a step back in time, both decor and function wise, but the meal I had in the bar was excellent and the staff were very helpful and friendly - so overall a good stay for my first visit to Swaffham.

"Pleasant and clean hotel"
M1502OQjamesb, 06 Septembre 2021

Rooms are light and clean. Staff are friendly and helpful. Wifi generally works well. Only drawback is that the number of spaces in the car park is quite limited, probably enough room for 95% of people staying at the hotel.

"Wedding reception"
W2824SMdavida, 06 Septembre 2021

Firstly we use this hotel as a bar and restaurant because we live nearby and enjoy their food and conviviality. We booked our recent wedding reception in the Newmarket room which the staff decorated to our specifications and their attention to detail was exemplary. The whole day and evening which incuded 2 buffet style meals was a complete success, the staff as always were attentive and made it feel like nothing was a problem also and very importantly chatted with our guests ensuring everyone was enjoying the day. Some of our party also stayed overnight as did we, and all commented on the cleanliness and decoration of their rooms. This is a gem of a place wether you just want to have a drink and a meal or stay over, you will not be disappointed.

"A great night's sleep"
Karen E, 04 Septembre 2021

I stay at Best Western hotels all the time and not many have the well maintained decor of the George. It was so clean and bright and fresh looking. I deliberately chose the smallest cheapest room, but it was still very comfortable and the bathroom was bigger than mine at home.

"Lovely staff, great location - but room over priced."
lisylou2209, 29 Août 2021

My partner and I stayed at The George Hotel for a romantic break away. The hotel is located just outside the city centre, with parking too. The staff during our stay were lovely and we couldn't fault them. However, I booked ‘an executive room' as we wanted a little luxury, but we were very underwhelmed by the room. The ‘queen bed' it boasted, was actually 2 single beds pushed together. It was very small, with none of the ‘extras' it promised, such as bottled water/ hair dryer and toothpaste etc. The toilet holder was hanging off and the windows were very dirty. However the bedding and towels were all clean and it was very peaceful there, with blacked out curtains. The passion fruit martinis in the bar were amazing and the cooked breakfast was hot and tasty. A lovely hotel, just didn't feel like we got value for money.

"Great hotel"
jocQ7852IO, 27 Août 2021

Friendly, well run hotel. Staff super friendly and welcoming. I travelled with my elderly mum and emailed ahead to ask for a ground floor room - hotel responded immediately and accommodated my request.

"3 Day 50th Wedding Anniversary Celebration with family and friends."
TwooldPensioners, 27 Août 2021

The 3-day celebration was fantastic. The hotel management team organised the main event. Julie, Ian and Alistair did a wonderful job to make everything go smoothly. Nothing was too much trouble. The kitchen and waiting staff did a fantastic job throughout the weekend providing excellent food on time and when required. All the staff were helpful and flexible. The weekend was a great success some friends enjoyed sightseeing and shopping in Norwich others visited Sheringham and went on a Broads boat trip the George is in a great location. The venue proved to be excellent. The event was held in the suitably decorated Newmarket Suite which was perfect for our 40 guests with space for music and dancing after. The out-door seating area was perfect for meeting and greeting our friends as they arrived or returned from their adventures. The hotel facilities including the bedrooms were clean well maintained and felt Covid safe. There was a temperature check on arrival and hand sanitisers throughout.

"Lovely, friendly hotel"
Stu151, 26 Août 2021

The George is a typical Best Western hotel. It's sensibly priced, well located, has (very) friendly staff and will provide exactly what you want in terms of a decent clean room etc. They don't have a pool, gym or spa, or the prices to match those facilities. Nice room, comfortable bed, slightly old fashioned bathroom (over bath shower for example). Hotel is surrounded by other buildings and their car park, thus don't expect country views from your room. Nice breakfast, maybe needing some more fresh fruit options and some more bran type cereals. The overwhelming impression we left with was how friendly and helpful all the staff were. An example is car parking, which is limited due to the hotels location. One evening when we had problems parking the person on reception could not have done more to find us a space, or arrange “double parking” etc.

"Underwhelming suite"
697LauraD, 24 Août 2021

We booked for my partners birthday as a relaxing hotel stay and we have a love for huge bath tubs as we fell in love with the huge one at Sprowston Manor but it wasn't great... I had messaged before if they could do anything special for my partner and they said they could do a banner and balloons which I was really happy about. When we arrived we were checked in and given directions to our room which was up a very narrow stairway to what was like the loft of the building. The views weren't great as all you could see was the car park and the roofs. We loved the room and it was very clean except for the TV remote! Straight away we went to the bathroom and absolutely fell in love with the bath (not as big as Sprowston Manor) I ran a bath straight away! Unfortunately when we got in I noticed there was a layer of someone else's bath scum around the sides and some shaved hair!! It had a replacement plug that was a rubber base that you pop over the top so if you knocked it (we did many times) it starts to drain so for the money we paid for the suite you would expect a proper plug in the bath! We chilled for a bit and got ready for dinner at 6pm, it was very quiet and only had a few people eating, the servers were really helpful but the food was very underwhelming! It was what you would find at a wetherspoons but didn't taste as good! They gave my partner a free dessert as it was his birthday which was absolutely lovely! We then went back to our room for a film and slept. At 2am the fire alarm went off for a slight second which freaked us out and struggled to get back to sleep straight away. We went down for breakfast at 9am and it was underwhelming again if not worse than the evening food. The had a selection of continental food and a hot breakfast which was definitely not worth the money if you hadn't included it in the hotel price. Check out was easy and we left just feeling underwhelmed with the whole experience. It was relaxing but not amazing.. Also we couldn't connect to the WiFi from our room. Unfortunately we won't be back as we prefer Sprowston Manor.

"Lovely short stay"
JBridges45, 12 Août 2021

We had three nights at The George Hotel and really enjoyed our stay. We had a small issue at the beginning, but the matter was resolved very efficiently by Julie, the General Manager. Nothing was too much trouble for the staff, they were courteous, helpful and always smiling. The service in the hotel is excellent, well done everyone. Finally, a special mention for Sally on reception who was an absolute star.

"Outstanding Service"
Songthrush345, 04 Août 2021

We recently arranged a wake at this hotel and everything from the function room, the food, efficiency and friendliness of the staff was utterly outstanding. It was difficult to estimate numbers and some extra chairs and food had to be found at short notice, but it was all accomplished with great ease and efficiency, and we couldn't believe how quickly it was arranged. It was impressive and despite the sadness of the occasion, we all left feeling very uplifted due to the relaxed feeling generated by the staff. Special mention must go to General Manager, Julie Ashworth, who oversaw everything from day one, and who left no stone unturned to ensure that this very important day ran like clockwork. It certainly did and we cannot thank her and her staff enough. We thoroughly recommend this hotel if you have any kind of upcoming function to arrange, they will not let you down.

"Really super weekend"
carol0184, 03 Août 2021

From beginning to end, the whole experience at, The George, has been thoroughly enjoyable. Jodie, on Reception has gone above and beyond, since telephoning her to book three rooms and from receiving my first, (of many!) emails. Nothing has been too much trouble, she has always been most helpful and her manner is very friendly and polite! All the staff, in fact were lovely We brought my mother back to Norwich where she was born for a birthday weekend with family. She was celebrating her 82nd birthday!! Jodie and colleagues, even added candles and a sparkler to the cake and brought it through singing Happy Birthday to her, much to her surprise! All the staff, including the two gents who served us at breakfast and supper were friendly and helpful. The food was fresh, hot and very tasty and indeed reasonably priced too. Our rooms were on the small side but v clean and v comfortable with coffee/tea making facilities. The decor throughout the Hotel is tastefully done and there were options on where to sit too. Perfect location, outside parking is limited but, I had a spot all weekend. Smallish Hotel with a good atmosphere. We will definitely be back whenever we are in the area! Thank you.

"Last minute stay in Norwich"
J64KUpaulf, 31 Juillet 2021

A lovely hotel on the outskirts of Norwich- I booked in on a last minute business trip. Arrived early morning yet the staff were pleasant and great to deal with. Lovely room with all the amenities I needed. Had a late breakfast in a well presented dinning room with the option of sitting externally. Hearty breakfast served well in current conditions. It was pleading to see so many people staying over yet it never felt crowded. Next time I am staying in the area this will be my first choice.

"Got Yarmouth short visit"
sharong2021692, 26 Juillet 2021

Lovely small hotel. When travelling with your pet they have 4 small cottages & allow your pet into the bar area. Free carpark however on a first come basis. Very helpful staff, small but clean rooms. Good choice of breakfast & evening meal. Short walk or bus service to town centre.

"Really nice place"
Fullyflatbed, 25 Juillet 2021

A really lovely hotel. Nicely refurbished and clean comfortable rooms. The staff were welcoming and friendly and made you feel welcome. Tasty food at reasonable prices. The place is close to Norwich City centre. Lots of parking. Comfortable bedrooms with en suite and coffee and tea making facilities.

"Overall quite nice staff 10/10"
Explorer35545879995, 21 Juillet 2021

Arrived late approx 18:30 to find the car park full, the lovely receptionist came out into the car park and said she would move her car for me to park which was over and beyond. Room is a tad small but has everything you need, bathroom a little dated but fine. Evening meal was great high standard with lots of choice.

"A good Hotel, but a little work to do to be very good."
thomasmZ2547PA, 20 Juillet 2021

Arrival at room 142 - two single beds pushed together with a groove in the middle, room 142 joins room 141 with a shared locked door where you can hear everything everyone is doing nextdoor. No water bottles provided in the room and no in-room ironing facilities (bearing in mind water and in room ironing facilities are advertised specifically on the website for an executive double room). as a platinum member with best western having stayed 3-4 month in best western hotels on business, this was unfortunately below par. However, the ground, the hotel and the decor of the hotel is lovely and staff are very accommodating to your requests. I would stay again however would request not to have room 142 unless you are a family wishing to share rooms.

"FANTASTIC!!!!!"
ashleighheyns, 19 Juillet 2021

From arrival to departure, I was greeted and helped throughout my stay. The restaurant and bar staff are one in a million. This was my first time at the hotel, but I will be booking my next business trip here again. I won't stay anywhere else. If there was no parking, they made a plan for you, always accommodating! Thank you The George Hotel, your team are amazing!

"Lovely hotel"
andreagG109JE, 16 Juillet 2021

Lovely hotel. Staff v friendly. Our room (137) was beautiful. The food at the restaurant was 1st class. The staff throughout the hotel are wonderful and cannot do enough to help. I even managed to get decaff tea there which we have struggled with during our 2 week travels. Would definitely stay again.

"The best best western"
Philip H, 16 Juillet 2021

The hotel was very clean and above expectations, from booking in the staff were very polite and helpful, the room was clean and very comfortable, we had dinner the first night and was excellent, the bar manager(Alistar) was a pleasure, he has a energy that bounces off the guests and makes a pleasurable atmosphere. We'll definitely be back to this hotel thankyou and your staff

"A lovely stay"
116spencerb, 27 Juin 2021

A lovely hotel with a really nice feel to it when you pull into the car park. The welcome received was very friendly and all COVID restrictions fully explained. Our room was not the biggest (really not a problem) but it was spotlessly clean and very well appointed for our stay. It was nice to have an air conditioned room on a warm stuffy day. We had a few drinks on the terrace and all staff were lovely and chatty if you chose to be that way. We were amazed when we took a stroll into Norwich city centre and it only took us approximately 10 minutes, a very central location. Our only gripe would be the breakfast! I had a lovely hot cooked breakfast, but my partner had the continental breakfast, the fresh fruit appeared and tasted like it was tinned and the croissants were certainly not fresh as they had a stale feel and taste to them. Such a shame as the rest of the stay was amazing.

"One of the best."
Jamie C, 26 Juin 2021

Lovely room, went to the bar for after dinner drinks. Staff very knowledgeable about drinks menu and catered to our tastes. highly recommended Ash (made our night) will deffinatly come again! Highly recommended the brownies!!

"Homely"
Paul H, 25 Juin 2021

Booking was easy , check in was straight forward. And the room was fine . The Covid security was well enforced, and efficient. The location of the hotel for us was fine , with a ten minute walk into Norwich city . The hotel was quiet and relaxed, with a good bar and restaurant.

"Norwich Stay"
Freedom21225552921, 07 Juin 2021

Having managed to get the last room available at this hotel, I was more than pleasantly surprised with my one night stay at the George. i would recommend this hotel to anyone. Yes it's a few pound more than premier or travel lodge, but as the saying goes, you get what you pay for, and i'd rather pay a little more for a quality experience. I will go again.

"Great location, nice room and very friendly staff"
772Rich772, 06 Juin 2021

Walking distance to town- about 10 to 15 minutes or a £5.80 ish taxi ride. Room was clean, bed was comfortable, air con/heating, powerful shower and a good breakfast in the morning. We paid approx £150 for a double room with breakfast.

"Best hotel we've ever stayed in"
Minnie77uk, 03 Juin 2021

Everything from booking, making special arrangements for husband after hip surgery & the actual stay has been an enjoyable experience. The receptionists, breakfast staff and restaurant staff in the evening made our stay a real pleasure. Lovely cheerful staff who clearly enjoy their job regardless of masks, the ending of the pandemic. Nothing was too much trouble. Brilliant short vacation!

"Best stay in Norwich"
PaulMaryRC, 29 Mai 2021

Normally we stay at the Annersley House just down the road but this hotel, only an extra 2 minutes from town is worth the extra walk. Breakfasts were excellent, staff were welcoming , friendly and attentive.

"Simply Superb !!!!!!!"
Salmarie, 02 Mai 2021

What a hidden Gem of a Hotel , Cannot rave about this hotel enough, The staff go above and beyond to accommodate every little request. Such a lovely hotel with a warm and friendly atmosphere. Absolutely love this place ❤️ It obviously has many regulars as everyone is so friendly and chatty to each other. Food is always exceptional, and the hotel offers a lovely Sunday Lunch too. A superb selection of all wines and drinks to suit everyone. Feels very safe within the Covid restrictions, 5 Stars all the way ⭐️

"Lovely rooms, but bit of a motel."
JT14, 30 Avril 2021

Wasn't sure what to expect from this hotel. The website makes it look cute and boutique, but on site it feels very much like a motel, with rooms spread around a car park. If all you care about it the room and friendly service, then this scores well. However, it isn't somewhere I would particularly want to stay for more than one night, or for anything other than a functional reason. My room was very attractive and modern, however you could not have the curtains/blinds open without having someone look into the room from the car park. Also, it was extremely cold. I'd imagine that they are saving on heating bills and spreading people around the rooms during COVID. But I would guess the room temperature on arrival was 16c.

"One of the best hotels we have ever stayed in"
SeaOtter63, 27 Décembre 2020

Beautifully decorated, really comfortable, outstanding food and the best team of people I've ever encountered. The George went straight to number one in our top places to stay in Norwich, and in fact the UK.

"Birthday weekend"
JeremyPeterT, 14 Décembre 2020

Visited Norwich to celebrate my wife's birthday. Very helpful and attentive staff . Covid measures excellent, ( was little concerned that the machine indicated several times that I had low temperature!) Room was comfortable , powerful shower in the bathroom. Breakfast . cooked was excellent, the best. Dinner was not adventurous but really well cooked and could not be faulted. ALL the staff were excellent. friendly. helpful and professional. Will definitely stay again.

"Excellent service and extremely clean"
wendysears2020, 01 Novembre 2020

A very pleasant experience - all staff were extremely helpful and polite. The hotel felt very COVID safe and their COVID policies supported this. The room was very spacious with great decor - the bed was huge and very comfortable. Will definitely revisit!

"The loveliest Hotel ever"
45Rachel68, 27 Octobre 2020

My husband and I were visiting Norwich and chose The George Hotel to stay in. We arrived on the Friday and our room was charming. However the real reason this Hotel is so special, is the staff. The people who work for the Hotel should be so proud of themselves, you have made our stay so memorable. We had a couple of evenings just sitting in the bar before bed and the staff, even though they had lots to do, chatted and joked with us. Alistair, Ash, Donna and Sally were so funny together, they clearly have a lovely working relationship that made us giggle along with them. The lovely smiling welcome girls and breakfast waiting staff literally couldn't do enough for us. Our breakfast was delicious, despite the fact that the staff have so much more to do at the moment. Now, I know that things have to be done a bit differently today and it's one of the reasons deciding to go away is tricky, but this Hotel has made such efforts to make everyone feel as safe as they can, without losing the comfort and atmosphere. Such a difficult thing to accomplish, so credit where it is due, I tip my hat to you and say "Bravo, you have done a wonderful job, keep up the hard work and David and I very much look forward to returning ".

"weekend stay"
joless750, 26 Octobre 2020

Great short break in Norwich. 20minute walk to centre. Suitable covid control in place, plenty of hand sanitiser and one way system in place. Stayed in a twin room with my daughter, lots of hot water bath and shower. Had a great time.

"Comfortable, safe and good food"
Sparrow369, 25 Octobre 2020

I had a very enjoyable stay here. The food was almost all home cooked. I had dinner at the hotel one evening and the chicken curry was better than I've had at any british indian restaurant. The evening restaurant staff were very friendly and professional. The pillows were all very hard, but I called reception and a lovely soft one was brought to me within minutes. The ability to access my Netflix account was a nice touch. WiFi didn't work in the room. The shower controls were hard to use with wet hands and the bathroom was very small, but it was a single room. I'd definitely stay here again.

"Excellent stay"
Sueleicester, 17 Octobre 2020

Myself, husband and my mother stayed here for 2 nights. We managed to park easily although I would imagine it may be more difficult when busy. Check in was very safe our temperature was checked and everyone wore face coverings except when sitting at a table which made us feel relaxed. Our rooms were spotless and the beds very comfortable with all the usual extras. But what made our stay so enjoyable was the staff who were lovely and so helpful. One particular member of staff who stood out to us was called Ian (I think) who worked both evenings we were there. We ate in the hotel both evenings and the food was excellent. There was a menu which was served all day and had usual pub style meals but there was also a specials menu in the evening which was slightly more expensive but well worth paying the extra for. I really can't fault this hotel. We will definitely be back next time we visit Norwich.

"Three day mid week stay "
Swifts66, 14 Octobre 2020

We stayed and worked at the hotel remotely while disruptive building work was taking place at our house. With our small dog, Lottie my wife and I were made so welcome by the staff and nothing was too much trouble. The food was excellent and we had a really enjoyable stay. Ideally located in a nice part of the City, the George is a little gem of a hotel and one we would strongly recommend.

"Calm and comfortable"
beijingduck, 12 Octobre 2020

This pleasant hotel is located in a leafy suburb, about 20 mins walk outside the city centre. My executive double room (upgraded at no charge from a single) was spacious, well equipped, quiet and comfortable. Breakfast was good, and the cosy Arlington bar / bistrot serves decent meals at other times of day. Service is helpful, with proper attention to COVID protocols. A great mid-price choice.

"Good but!!"
85christophers, 07 Octobre 2020

Check in was covid compliant quick with no fuss. Room was probably the smallest I've ever stayed in (room 14) but that wasn't a problem. The worst thing was that the pillows were awful one pillow was rock hard thick and lumpy the other was as flat as a pancake and too soft, obviously some may like that but they just didn't suit me, had very little sleep. Breakfast was OK and checkout was fine.

"2 nights in Norwich"
184roystonc, 06 Octobre 2020

I spent 2 nights at the George hotel. It was first class the staff were friendly helpful and professional. The bedroom was of a high quality. The breakfast and meals were excellent I will be returning soon.

"Very Nice"
Danny B, 26 Septembre 2020

This is a lovely hotel , the staff were first class, the hotel rooms were very bright and spotlessly clean, there were a couple of things to be aware of however if you arrive around late in the day when the restaurant is full you cannot get a parking space which is a real problem We dined in the restaurant twice the first night was fine on the second night the 4 of us all went for the fish & chips which was awful, the waitress told us prior to ordering it was Freshly caught that day , well that just was not true this fish came out of a freezer, we were all in agreement with is which was very disappointing as it was quite expensive, we never used the restaurant again as this put us off, but we would return to the hotel as everything else was wonderful

"Great base for exploring Norfolk & surrounding area"
CaptainEO21, 24 Septembre 2020

Like so many others in the Summer of 2020 we decided to explore a new area in the UK & decided to use Norwich as a base to explore not only the city but the Norfolk Broads, Southwold & the North Coast. Not only was our decision to see the area a great one but our choice of hotel was also simply perfect. We based our choice on location, price & quality & the hotel suited out needs perfectly. It's a pleasant-enough 15 / 20 minute stroll into Norwich & located in one of the nicer suburbs. We circled Norwich as we approached from the Broads & passed by a lot of areas that I wouldn't have felt comfortable staying in but the hotel is in a quiet area with easy access to the outer roads via a smart tree-lined avenue. The hotel itself has recently been renovated with a clean, modern decor throughout & felt completely at home. The public areas including bar & restaurant were tasteful & every member of staff we encountered were generally lovely. Having done a little research we did select the suite for our 3 night stay so I can't share what the other rooms are like however we did peek into a few when being cleaned & they looked nice. Our suite was perfect. A massive bedroom with corridor upto a grand bathroom with feature bath. It's not a 5 Star Hotel, our bathroom blind was broken & the pale grey paint-work in the stairwell to our room had already taken a hammering by luggage but when we stayed here, it was more than acceptable & generally a lovely property. The suite is perched at the top of the hotel and located up a narrow, steep staircase with beams and uneven flooring but it added to the charm in our opinion and bedlinen, etc were all great. The menu at the hotel was massive and everything we ate was perfect and to our taste. Generally standard british classics, beautifully cooked and great portions meant that due to the fact we didn't want to venture out on our first evening, we decided to stay at the hotel to eat & we ended up doing this again on our final evening ... something we rarely do as we're not generally fans of hotel food and enjoy going out to eat but the dining areas were pleasant enough with great staff, food & reasonably priced drinks. Breakfast was cooked to order and fantastic. The car park was always almost full but we didn't have a problem getting a space & free so there was nothing we could fault with our stay at the George & so glad we decided to stay here

"Professional in all aspects "
1710jahr, 23 Septembre 2020

Temperature taken at checkin and masks asked to worn throughout except when seated in bar and restaurant. Room was large and comfortable and bathroom was on larger size with good shower. Three menus to choose from with just enough vegetarian options to be ok. Food was a good standard. Staff were great although extremely busy. Breakfast again was a good standard. Would recommend.

"Best Hotel by miles"
amberpoppycath-9, 22 Septembre 2020

We stayed at the george by chance. We have 2 little dogs and when we asked about availabilty they went the extra mile to accomadate us, We stayed in room 203 which was lovely and very clean, the evening meal and breakfast were excellent. We cant thank the staff enough for the kindness shown to us and our 2 little dogs - Well done ! best hotel we have stayed at on our Road trip.. we will be back.

"Great hotel 5 stars"
Katybeaurain, 21 Septembre 2020

A great hotel with beautiful rooms. We had a bungalow room which allowed us to take our dogs. Lovely and quiet, very clean. Ate in the hotel twice and the food was amazing as was the service. Will definitely go back and cannot recommend enough.

"Ideal hotel in a very good location."
johnhouston2, 20 Septembre 2020

The George Hotel is situated just off the A11 as you get towards the city centre and is about a 15 minute walk to the edge of the shopping area. From a wider perspective, it is either part of, or close to Norwich's very pleasant “Golden Triangle” residential area and the eclectic Unthank Road. We arrived for check in at about 1400 and the car park had plenty of space left. During the two days we were here however, it was noticeable that it was full by early evening - so if you want a space, be early. Check in was friendly and helpful and all necessary Coronavirus safeguards were in place. Our room was very nicely decorated and furnished and had the luxury of air conditioning. The en-suite bathroom was also smart and had good towels and toiletries. Breakfasts were good and you basically had to order what you wanted from the menu and it would be brought to you, and this included basic items like orange juice, marmalade's etc. The cooked breakfasts were very nice and consisted of good quality ingredients, well cooked and nicely presented. The service at breakfast, and throughout the hotel was very good. We had a very enjoyable stay and consider this hotel an ideal choice. We would certainly use it again.

"Great hotel, superb staff"
Michelle G, 17 Septembre 2020

We stayed at The George for a few nights recently and were very impressed with the whole experience. Our room was very comfortable, cleaned every day, which under COVID I was pleasantly surprised by. The restaurant offers a good breakfast and dinner options were plentiful, with alcohol not too expensive. A nice easy 20 minute walk into town for dining out if you prefer. What makes this hotel so wonderful is the staff. They are extremely helpful, friendly and courteous. Would highly recommend for a business or pleasure stay.

"Great little city hotel"
Davidfrost63, 16 Septembre 2020

Located in a quiet setting just off the A11 yet less than a mile from Norwich City centre. We loved this hotel immensely with its homely atmosphere. Most rooms are on on two floors only, there is no lift. It possesses a very pleasant restaurant, offering good choice at very reasonable prices. Quality of food is excellent, well cooked and nicely presented. Good choice of wines with prices for a bottle from £16.85. The staff were first class, very friendly and willing to sort out customer requests and requirements. They all appear to be part of a team in harmony, enjoying their work. Only issue, is the tight car parking, customers arriving late May have to block others in. I would certainly stay at this hotel again, it's a good base to visit most places in Norfolk being close to the city's ring roads.

"Short break"
marionw71, 16 Septembre 2020

Spent 3 nights at The George Hotel. Parking onsite, excellent Covid-19 safety measures. Room comfortable, the only slight downside is that we can hear our neighbours. However, this would not put me off staying here again as all the staff were delightful, everywhere was spotless and the public rooms were lovely. We stayed on a bed and breakfast basis but the food was so good we ended up having all our evening meals at the hotel. Easy access in to the city and Norfolk Broads.

"A little gem of a hotel"
karlkN1904TX, 12 Septembre 2020

Me and my wife recently spent a few days in Norwich and had 2 nights at The George Hotel. We had such a lovely stay with the staff all very friendly and helpful. Nothing was too much trouble. Everything was covid safe and very well organised. Both evenings we ate at the hotel and the food was excellent and the menus were very good, with a large choice. Our room was very clean and of a good size. The bed was enormous and it was lovely to have hot drink facilities in the room too. We shall definitely stop again when in Norwich. We have stayed at other 4 star hotels, but these were not as nice as The George Hotel.

"Lovely Hotel"
Jambak, 11 Septembre 2020

My wife and I, both in our seventies, chose this hotel for two reasons. One, it had good reviews and two, it was within easy walking distance of Norwich. In fact, we gently strolled it in about 15 minutes. The staff are unfailingly polite and friendly, the room was clean, well appointed and had a very comfortable bed. The real bonus of our stay was the quality of the food. Both breakfast and dinner menus had many choices and the food itself was beautifully cooked and presented. Finally, in these troubled times of Covid 19, the hotel were exemplary in their safety precautions. Mask discipline was insisted upon, a one way system in force and a temperature reader at the hotel entrance. Like many, making their first trip out this year, it is a fairly nervous undertaking but both my wife and I felt very safe at The George Hotel.

"A Staycation for us and parents"
CrowboroughCouple, 09 Septembre 2020

We booked a week or so before arriving as a short break for us and my parents. My dad uses a mobility scooter and they have some rooms outside of the main hotel which are fully accessible, which he found very useful. We were in Room 128 which was towards the rear of the hotel in the 1st floor. As we had booked a standard room it wasn't large, but sufficient for our needs, all has been recently refurbished to a good standard. The food at every meal we had was good, and the restaurant well spaced out during these times of Covid. The staff were all wearing either masks or visors in all parts of the hotel. We couldn't fault any of the staff, Alistair especially, was very helpful and courteous. Julie, the General Manager runs a great little find of a hotel, whose staff have been there for a long time. The hotel is positioned about 15 minutes walk from the City Centre in a quiet position. We will be back!!

"Lovely hotel and restaurant"
littlechef_1973, 04 Septembre 2020

Thanks for making our anniversary so special,lovely friendly staff,great food with varied menus,clean,modern rooms with very comfortable beds and all set in quiet ground where you cant really believe your so close to the city centre. this charming place constantly ticks all the boxes for my wife and i and even in these turbulent times it was lovely to see that all covid safety measures were being handled in a very non intrusive professional manner!

"Holiday"
robroyLeicester, 03 Septembre 2020

Modern hotel with in easy walk of city center . Stayed in executive room with air con and large comfy bed . Large en-suite shower room . Very friendly staff and excellent breakfast with plenty of choice . Would highly recommend !!

"Good quality comfortable clean hotel"
Debbie H, 02 Septembre 2020

We were taking a city break and booked this hotel as close to city .had parking too.the hotel allowed our small dog and so we stayed in the annex of cottage rooms.room really clean and very comfortable.we had the breakfast of fruit and full English which was delicious.we ordered the evening meal of meats,tempura prawns and steak.all were excellent and the steak was perfectly cooked .all the staff were lovely especially Donna who served our meal in the evening who was such a funny bubbly lady and a credit to the team at the hotel .would recommend staying here

"Good hotel in a nice location"
OnAir286232, 01 Septembre 2020

First time staying in this hotel, and stayed for 4 nights in late August so can't comment on what it was like pre-refurb. To be honest, nothing wrong with this hotel, but I'll list pros and cons below. However, after not staying in a hotel for 5 months, it's amazing how you forget how inconsiderate and selfish other hotel residents can be either late night (loud TV) or very early morning (lovely morning rituals, see Cons below). Pros: Great COVID precautions, sanitiser everywhere, staff wearing face masks; clean rooms; nice fluffy towels; free parking; pleasant 20 minute walk to town; Eagle pub nearby is nice as are cafes on Unthank Road Cons: Walls are paper thin - this is the problem with other residents who are unknowingly noisy and live in their own world. Woke up to neighbour on last morning blowing his nose at 6.30am and coughing up his guts. On the first morning woke up to a toddler screaming and shouting at 5am. Not what you pay £100 a night for. Also, shower head not the best - doesn't have revolving options so you can choose the type of water flow. Finally, the wifi is shocking, very slow and frequently dropped. If you have any work to do, use your own 4G hotspot.

"Great stay"
crossfire3108, 01 Septembre 2020

Ours was just a brief stay of one night . . we had a warm and friendly welcome from the receptionist on arrival, and after booking dinner, sat in the bar where the older staff members were jovial and engaging while remaining very courteous. Breakfast was great, and, probably the only good thing to come out of the current unfortunate situation, was served to us at our table, which I have to say is hugely preferable to walking about helping ourselves and dodging other guests. Our room was a standard double, a little in need of some cosmetic attention in the small bathroom, but still providing everything we needed. The bed was comfortable and the duvet was lovely. Overall, very acceptable, and we would stay there again.

"Great Hotel in a good Location and a Wonderful Team"
Robin S, 28 Août 2020

Just returned from a 3 night, post lockdown stay at The George. All the Covid safety measures worked well and all staff were wearing face visors. The room was very clean and had lovely white fluffy towels in the bathroom. The rooms aren't huge but adequate. I hadn't accounted for how busy the restaurant would be due to the Eat out to Help out so we were advised, correctly, to pre book the 3 evening meals. The waiting and bar staff worked exceptionally hard but always managed a smile and a friendly comment. Food was also first class. A very safe and enjoyable stay at this excellent hotel

"Great 2 night stay"
Mike W, 24 Août 2020

Had a great stay with a friend to use as a base for visiting a few coastal towns over the course of a long weekend. We each had a single room on the ground floor, both were of a good size with a large en-suite bathroom, and a really comfortable, large single bed. The bar/restaurant area was modern, and whilst we didn't eat at the hotel aside from breakfast, the food we saw going to other tables looked (and smelt!) really good! We did, however, use the hotel bar both evenings and this was reasonably priced, with excellent service! (Shout out to the bar manager here who recommended a really tasty English whisky! I forgot to get the name of it...) Breakfast was also of very good quality! Finally, just to touch on the safety aspect as we were visiting in the middle of August during a certain pandemic. The George has done an excellent job in making sure it's as safe as it can be, with temperature checks (using a rather neat machine that measures it from the inside of your wrist!) on entry and a one-way system through the hotel. All staff were wearing visors (and some with masks also) when in direct contact with guests.

"Great location"
J6186WRrobertp, 22 Août 2020

Great location for visiting the Norfolk Coast AONB and the Broads. Compact, but well presented and clean room that was serviced daily which is unusual at the moment (you can opt for your room not to be serviced if you prefer). Bed was large and comfortable. Air conditioning throughout the hotel was welcome. Staff in the bar/restaurant were excellent. Only niggle was the limited car parking; there's a large annex in the car park which means spaces are at a premium.

"Great hotel, good location, wonderful staff"
coffeeroman, 17 Août 2020

Rooms are a good size, nicely furnished, very clean and well maintained. Good amenities in the room. Beds are large and comfortable with good pillows. Good shower. Quick and powerful air conditioning. Location is convenient for both travelling around Norfolk and getting into Norwich. Staff are very helpful and friendly. No noise from outside, can have a little from rooms above. For the price, an excellent hotel.

"If excellent service is your thing, this is your place.."
PBBrighton, 14 Août 2020

I stayed here for work for almost a week, and was slightly nervous arriving after not being in work for a while due to the C-word.. When I arrived late on a Sunday night, Alastair greeted me, and was immediately super friendly, helpful and professional.. I had even brought my own pasta to reheat in a rubbish old box which he brought to my room on a lovely plate with salt, pepper and parmesan if I fancied..! Doesn't sound like a big deal, but it made my day, and you absolutely do not get this service in most places! Another shout out to Sally who also went out of her way to make sure I was looked after in the best possible way.. I would honestly say, don't bother looking looking elsewhere. 5 star service for affordable prices, absolutely excellent.

"Fantastic hotel and staff"
869jimb, 13 Août 2020

Stayed here last night in a standard double room. I had an issue with the air conditioner and spoke to reception who without hesitation changed my room. The room was very clean and the air conditioning was excellent. We enjoyed a lovely meal in the hotel bistro and a fabulous breakfast the next morning. This is a lovely hotel with fantastic staff who can't do enough to make your stay a great one!!!

"No Aircon"
Leah954, 09 Août 2020

Despite advertising on their website they have aircon this is not the case. So a very hot noisy room and a poor nights sleep. Room service food average. Staff were very polite and took covid precautions very seriously

"Wonderful stay."
lisaeT9863SB, 06 Août 2020

I couldn't be happier with this fantastic hotel. Being medical I am very aware of COVID-19 measures in place and this hotel has got it down to a fine art. I felt very safe here with staff all wearing visors in the restaurant and bar area. The service was very quick and professional. The staff could not be any more helpful and I mean ALL the staff. Housekeepers, waiting staff, reception, managers and maintenance staff. They work incredibly hard to make your stay perfect. They all strive for excellence. The food is amazing. Rooms VERY clean. If any other local hotels are reading this. Go to The George Hotel and The Arlington restaurant to see how it should be done. I am 100% happy and I can't fault a thing. Perfection and a credit to the hospitality industry...

"Fantastic Stay - July 2020"
clinton407, 03 Août 2020

Visited The George Hotel for a family weekend. Apprehensive at first being clinical front line workers and whether hotels are taking COVID-19 seriously….well we were extremely pleased at the safety response by the hotel. They had thought about both staff and customer safety with social distancing, PPE, hand gel dispensers, one-way system and an electronic thermometer in reception.....in our opinion they had gone above and beyond. The room was lovely (clean and well decorated). The food was fabulous. On our second night the hotel restaurant was fully booked but Alistair and Sally did their utmost best to accommodate and ensured we were happy. The restaurant / bar staff Megan, Ash & Co were so professional and polite it was a pleasure. It was so clear that the professionalism demonstrated by the owners was definitely shared by the staff but most of all Alistair who was a true ambassador for the hotel. His customer service skills were exemplary and well appreciated. so much so we have rebooked. Hats off to the hotel and restaurant. You maintained our safety and treated us with the highest level of customer service possible. thank you sincerely.

"Always a great visit"
charlottet292, 29 Juillet 2020

We love it here and visit often. We also recommend to our family to stay here when they visit. Good food and staff are fantastic. They also cater for business functions which I have attended and they are brilliant.

"Nice dog friendly Hotel and really friendly staff"
Andrew M, 25 Juillet 2020

Booked in just after it opened post Lockdown. Wanted a dog friendly hotel close to where parents were staying in Loddon, so a short 10 mile drive. Covid restrictions clear and easy to understand. Nice separate bungalow for dogs and first time in a hotel for Rapha. At breakfast the staff had done a lovely job in getting a table in the bar for us all. Though as Rapha was unsettled with all going on, we went outside and they brought breakfast out to us! Great service and thoughtfulness. Thank you!

"Night away"
malcolms700, 09 Mars 2020

A lovely comfortable little hotel in a quiet location close to Norwich city centre. Ian and his team were very friendly, attentive and efficient. Our comfy room was prettily decorated and spotlessly clean . Breakfast was delicious and plentiful . We would certainly stay again and highly recommend .

"Offensive language"
Andrew H, 09 Mars 2020

We went in for a drink with a view to stay for dinner. The new owners have spent a lot of money refurbishing the George and we wanted to try it out. Regrettably there were some locals sitting drinking who were f***ing ( and worse ! ) and blinding and the barman was doing nothing to stop them. We found it offensive so left ,as did several other couples who were there when we went in but not by the time we left. A shame - it looks nice but if the hotel cannot control its customers better they will not succeed.

"A wonderful stay in a friendly hotel"
Zanandu, 08 Mars 2020

Stayed two nights in this hotel in Norwich. Hotel is very easy to find. Good parking facilites. ALL staff are very friendly and also HAPPY- they enjoy their job and it shows. The rooms were spotless, good facilities in the room. A really good Wifi connection. Not noisy and we slept well. We had breakfast and evening meal. All food cooked to order, all fresh and really beautifully cooked. can well recommend. We are already planning our next stay in this hotel next year.

"Week break away"
Felicity2018, 08 Mars 2020

The George is very easy to find set on the main road into Norwich. A very welcoming receptionist dealt with our check in . The room(127) was compact, extremely comfortable and spotless. Being towards the back of the building, it was lovely and quiet. During early evening the bar area is buzzing with “locals”, always a very good sign indicating we were in for a delicious meal and we weren't disappointed. Every meal, whether breakfast or evening was beautifully cooked and presented . All the staff are quite charming, the entire week was thoroughly enjoyable.

"Personal Touch Made All The Difference"
supplemented_single, 07 Mars 2020

Needed a base for romantic getaway and found a good'un here. Seemed to be run by a close team of staff who certainly provided good customer service. Room was very large and comfortable. Nice atmosphere in the bar area too (and the chance to catch up on our chess skills). Noise from somewhere outside during early part of the night (?kitchen). Best part was the bottle of bubbles gifted as an anniversary present. Lovely personal touch which was very much appreciated.

"Wonderful wedding venue"
BryonyT_12, 06 Mars 2020

My husband and I had our wedding reception at The George on 22/02/20. They were amazing from start to finish. Julie and Jane were fabulous, they let us choose what we wanted and created a package around that. Even little things like having gin cocktails instead of prosecco, nothing was too much trouble. I stayed the night before in the Garden Suite, which is beautiful and had plenty of room for me and my family to get ready. We were allowed to set up the room the night before which made the day much less stressful for me. Alastair in particular was a huge help, answering any questions we had and easing any worries. On the day, all the staff were incredibly attentive. Ian was also amazing, making sure that my husband and I had a drink when we returned from having some photos taken. Alastair made a great impression on my guests, more than one mentioned how fabulous he was. He really went above and beyond, checking the room temperature was ok, making sure we were happy with everything. The food was delicious, there was plenty of it and more than one guest commented on how tasty everything was. They did an outstanding job. We loved DJ Nij who was recommended by the hotel, the dance floor was full all night! Alastair also very kindly brought our cake out again for us when we should've been wrapping up as our guests realised we hadn't cut it. Having worked in hospitality for many years I can guarantee I would have been annoyed by us at this point but Alastair could not have been nicer. We had the best day and a huge reason for that is The George and how wonderfully we were treated. We wanted a relaxed, low key wedding and the venue was perfect for us. The staff were fabulous, the food was delicious, I cannot recommend them highly enough.

"Relaxing after work"
garywC9959KA, 05 Mars 2020

I'm here currently at the George hotel in Norwich for work for a couple of nights. This was booked pretty much at random at the last minute as these things are, and I have to say it's turned out well! The room I'm in is warm,very clean & comfortable. Food and service in the restaurant are excellent. They even have a cask beer available from the cellar which is proving to he very nice indeed. These are the essential things one looks for when stopping away from home on business. Highly recommended.

"Overnight stay following a funeral wake"
913petej, 03 Mars 2020

Our family decided to hold the Wake here and stay overnight. The staff looked after us really well and were attentive but not OTT. We are in the restaurant that evening and the food was really good at a very reasonable price. Sorry I didn't get his name but the bar manager who also served our food was excellent. Great fun and just what was needed after the day. He was also working in the morning and carried on where he left off - a real credit to the business. Breakfast was again excellent. I stayed in a single room which was clean and comfortable. Would recommend this place highly.

"Convenient and friendly"
HUNTINGPARTY, 09 Février 2020

Stayed here for a couple of nights to attend a party. Chosen mainly because it was within easy walking distance of our friends, it was a pleasant hotel in a nice area. Room was reasonably sized and very clean. Shower and bath worked well. Bed comfortable. Room was quiet despite being near the main staircase and people having to walk past us to get to their rooms. Didn't try the restaurant so can't comment on that. Reception very friendly and helpful.

"Nice hotel"
451catherinek, 02 Février 2020

We stayed here on our way back from a few nights in Norfolk. The hotel is a bus ride away from the city centre but as we were looking for somewhere with parking it was a good trade. The room was very clean and modern. The food in the restaurant was of a high standard and the staff were very nice. I would recommend this hotel to people wanting a couple of nights in Norwich.

"Excellent holiday"
julieY3145VQ, 07 Janvier 2020

Everything was perfect . The food was freshly made. The taste was amazing. They must have a top chef. Even the breakfast was given top standard. If you wanted me to look for a fault, then the brightness on the tv was very dark. Staff soon sorted it. This is one of the hotels that we will be returning and looking forward to it.

"Excellent service and value for money"
andygjburge, 05 Janvier 2020

Overall this 3* hotel punches above its weight. Check-in and out was fast and friendly. My 'executive' (I do hate that word!) double was clean and fresh, although a little compact - but for £80 (B&B) was excellent value). Breakfast was superb - so nice to have it freshly cooked rather than collecting it from a buffet where the food has been hanging around. Restaurant food very tasty. Room service was prompt. Staff were excellent, in particular the barman (although he seems to do lots of other things too - he was friendly, polite and humourous!. My only complaint was that on my first night there was a disco in the bar and the bass boomed continuously until gone midnight although my room was a good distance from the bar - God knows what it was like for people in rooms nearer the bar. I do get why the hotel would accept parties like this but It would have been nice to have been warned of this at the time of booking, or maybe the hotel could invest in some sound-proofing! Overall though this is a gem - will definitely stay again

"Lovely little hotel"
Sarah W, 03 Janvier 2020

Stayed here for 1 night on New Year's Eve. Stayed in the king suite which was really lovely. Nice and clean, very spacious and beautifully decorated. Had a meal in the bar which was also very tasty. Staff were very friendly and helpful. Would definitely stay again and would happily recommend.

"Wonderful hotel in Norwich"
chienvertvert, 01 Janvier 2020

My husband and I stayed at this hotel during the end of year holiday season; we were in Norwich for a family visit. The hotel far exceeded my expectations. Our room was spotless and comfortable, the bed and linens were great. The dining room and the bar were very good; the choices were good and the preparation excellent. All the staff are to be commended--the service throughout was top notch. The heart of the city center is either a nice walk or a short bus ride away. We would happily return!

"one night stay after Boxing Day"
heather t, 01 Janvier 2020

We chose this hotel as it takes dogs. It is a superb hotel, within 10 mins walk to the city centre. It was very comfortable. We stayed in one of the Garden Rooms which are the rooms where dogs are allowed. Our son and his wife stayed in the hotel and they were extremely impressed with their room. We had a superb meal in the evening and all the staff were extremely friendly. We will definitely stay here again. There is also ample parking!

"Great hotel in a good location"
sarit1984, 31 Décembre 2019

It was my second time staying here. I stayed here for one night on a business trip. The bedroom was clean and comfortable, had a good size bed in the room, nice modern bathroom. Good parking facilities on site. I ate in the restaurant this time, good variety and selection on the menu, however there was a function on in the evening and had to wait until 8pm to be served. Breakfast buffet was good, plenty of choice and some food cooked items were available to order. I would stay here again as overall it is a lovely hotel and a great night's sleep.

"Christmas stay base as visiting family "
25274747, 29 Décembre 2019

My mum son and I stayed in this hotel for 4 nights for Christmas as we were visiting my daughter who lives locally but did not have the room in her home for us to stay . We chose this hotel due to reviews and location . We were impressed by the special touches on arrival. Staff were attentive and friendly . The breakfast choices were appetising . The full English delicious also my mum said the porridge was the best ever . Our rooms clean and showers were good . My only gripe was no towels changed after 4 nights but I am sure had I asked this would have been done . A lovely stay and thankyou to staff for the service and pleasant attitudes . Happy New Year to you all

"Well, Well, Well, what a fab place"
Richard H, 27 Décembre 2019

We have just returned from a 3 day stay at this marvellous establishment. We stopped in a dog friendly room but you would have never guessed there had been a dog in this room before. It is a very smart professionally run place with great staff who are very attentive at all time. We will be using this hotel as our base in Norwich from now on. The only negative is we could have done with a soap holder in the shower!!!

"Dog friendly"
Resort47192350763, 25 Décembre 2019

My Dog and I enjoy our welcome staying here. A quiet location off the main road with plenty parking. Taxi to City centre was about about £5. The restaurant had Three Menus with some room service. I found the quality of food excellent and the Breakfast especially generous and varied. Special requests where no problem for the staff.

"Christmas Day 25th December 2019"
jackiehB9970JC, 25 Décembre 2019

The food was superbly cooked and presented. The staff were very attentive. Thank you Richard and Katie to your amazing staff for a lovlely Christmas Lunch. Not forgetting the Chief and all the kitchen staff too. Thank you. Jackie and Geoff. Also noticed that 'Elf' had had such a good time that he did not get home on Christmas Eve !

"Works' Christmas function"
Matthew C, 21 Décembre 2019

I came here for my works' Christmas lunch functions in the middle of the week, with around 40 colleagues. The staff at the George Hotel did a good job in ensuring the satisfaction of such a large group of people. We had a room large enough to accommodate the group, which had lots of nice festive touches with the decorations on the wall and was a great way to get in the spirit of Christmas. It also appeared to me a clean hotel which enhanced our experience. The staff were very friendly and I could tell they enjoyed our company. The food (I had a steak and ale pie) was excellent and I would definitely recommend the George Hotel to anyone.

"Improved so much"
trevor221250, 19 Décembre 2019

I have stayed at the George 4 or 5 times now, sometimes before it was refurbished, it is now so much better as long as you don't get a lower floor room next to the car park, the rooms are clean and tidy with good facilities but because of its location views from your room are not great.

"Stay over for one"
B6697TVhannah, 16 Décembre 2019

Booked the George Hotel to stay in the city after my Christmas party. Was reassured to read it was recommend by fellow solo guests. Lovely room, excellent breakfast, welcoming staff, beautifully decorated for Christmas. Exceptional value for money. Will definitely re-book when I next need an overnight stay in Norwich.

"What a delightful staff you have"
BandD59, 27 Novembre 2019

We were there as a coach load on our way to Thursford. Our two night stay was excellent in every way. From our initial welcome on the coach, to our warm and immaculate rooms, to the tasty meals, but most of all the staff. We had 2 dinners and breakfasts, all served with such a friendly and professional manner. Our main server was Alastair, a bundle of energy, wit and charm. When he was not there on one of the 4 meals, everyone asked where he was.... credit too to the chefs for cooking our meals so quickly, yet seeming fresh cooked to order from our multiple choice at the meal tables. I just loved the roast pork, simply perfect. Yes the hotel is quite old, but it is well up to date with smart clean decor and good room facilities; much more preferable to a new 'hotel block' out on a bypass. So, we were very happy there, as were all our party. Recommended.

"Above + Beyond"
DCOme17, 24 Novembre 2019

I stayed in The George in Nov 19 for perhaps the 8th time since 2001. I'm writing about actions staff members took to turn what would have been an awful experience into a wonderful one. I was in Norwich for the funeral of a dear friend. The night after the funeral, I booked a table in the hotel's restaurant for those remaining in town to share dinner with the grieving widower. It turned out a mistake was made, + the restaurant could not handle our group. It was a Saturday night, + we really had no other options. I was upset, + became quite hostile toward the staff. Rather than respond in kind, Sally (front desk) + Ian (restaurant/catering manager) went to work to try + find a solution. I'm not sure how they managed, as they had a group of 65 in the next room, but they managed to set up a private room (which I had not asked for) in which our group could dine, + they assigned the absolutely delightful Alistair (I hope I spelled it right) to wait on us. It turned out to be exactly what the widower needed, a quiet place to be with friends, most of whom were departing the next day. I cannot say enough good things about how this was handled. Sally never lost her cool, even though a million things were going on around her. She was a very calming influence to my upset American ranter persona. Ian + Alistair were professionals, doing their jobs, making things happen, not complaining. Their actions made a huge positive impression on all of us, + helped us provide some loving support to the widower, who had very suddenly + without warning lost the love of his life. The room, the food, + the service far exceeded our expectations. We will remember the kindness of Sally, Ian, + Alistair always. Thank you.

"Short visit, but seemed nice enough"
Sosssij, 15 Novembre 2019

We were here for one afternoon only for the purposes of a wake, so I'm not really in a position to offer a full review. However, I thought I would say that, if our brief experience is anything to go by, it's probably a really nice place to stay: the staff were all very friendly, and the parts of the building that we saw seemed to be clean and tidy.

"Nice enough"
LeicesterDunks, 14 Novembre 2019

Nice enough hotel, Breakfast good, bar area good , only downside was the room , Paid for an executive room, but in all honesty wasn't worth the £120 a night. Bathroom was smaller than what we have at home , roller blinds in the windows hid the black mould on the woodwork, Spare quilt wedged in a clear bag on top of the wardrobe , not things you would expect in an executive room

"Great hotel"
Janet T, 12 Novembre 2019

We spent two nights there as a group to visit the Thursford spectacular. Lovely hotel who looked after our group really well. Food was excellent and the staff were just lovely being very helpful with the less able in our group. Everything was very near to hand which was great. Rooms very comfortable

"Excellent value and brilliant food."
gillsmithxxy, 11 Novembre 2019

We stayed at The George,Norwich for two nights and it was really good.The hotel is near the town centre with a local bus service.There is free parking .The bar and restaurant is comfortable with excellent service.

"Lovely hotel"
Jackeyzarco, 08 Novembre 2019

We spent a couple of nights in this lovely, clean hotel. The staff were amazing, each and every one of them, nothing was too much trouble for anything we needed or asked. The room was clean, comfortable, lovely and warm with extra bits in the bathroom and a lovely tea and coffee tray. The food in the restaurant was of a very high standard, plenty of choice, plated beautifully and tasted delicious. Breakfast again was of the highest standard with so much choice all freshly displayed or cooked. A decent 20 minute walk into the beautiful city of Norwich. Just perfect.

"City Break"
Johnthewhit, 08 Novembre 2019

We stayed here for 3 nights in an “executive” double room. The bed was a good size but the room was quite small, not what I would have classed as executive. The space around the bed was very tight and not enough for two people to pass the end of the bed at the same time. However it was clean and comfortable. The rest of the hotel was good and the staff were very pleasant. The location was very good for the city centre, for walking to (12mins) or by the frequent busses on the main road adjacent to the hotel. Would recommend and will stay again, but not pay the premium for the so called better room.

"Excellent stay in a lovely hotel."
305SarahH305, 04 Novembre 2019

We have just enjoyed a two night stay at The George. All staff were welcoming, efficient and friendly. Our room was superb, very comfortable bed and beautifully decorated surroundings. We decided to eat in the restaurant on the first evening and it was so good we cancelled our booking for somewhere else on the second night and stayed in again. Lovely food that was very well presented, excellent service .

"Quality Hotel with great staff and a fantastic accessible room for those with mobility difficulties"
Rachael V, 03 Novembre 2019

My husband and I stayed at the George Hotel last night and both agree that this is where we would come if we needed to book a hotel again in Norwich. It is clear that significant investment has gone into the hotel with the quality of furniture and furnishings being incredibly high. No cheap, old fashioned furniture here, but the type of furniture I would be happy to have at home. I am an above knee amputee and use a wheelchair, so we booked the accessible room. My husband and I are used to going into a hotel room and looking for all the problems that there are. We were in for a surprise for unusually there were none!

"Noisy "
sebc59, 03 Novembre 2019

Good location and decent enough room. That's the good bit. However, our stay was totally spoilt by the noise from what I am assuming was the bar beneath us. I could almost make out a conversation being had. Along with loud music going on until midnight as if it was in the next room this was far from a relaxing stay. Then it all started again in the morning at 7.45am - loud music on a Sunday morning. Come on, this is ridiculous. What sort of hotel does this on a Sunday morning? Back to the room itself, the pillows were poor and the shower pathetic. It's really sad as, with just a bit more consideration, this has the potential to be a great little hotel but it failed on what a hotel is there for: a peaceful night's sleep. I'm just glad that your receptionist didn't ask if we had a nice stay when we left.

"Mr"
Charles F, 28 Octobre 2019

Had a wonderful wedding in the george arlington place norwich the staff was great the wedding planner was so good and helpful and thefood was first class and the wedding suite was good and the manager too was excellent

"Best Western George Hotel Norwich"
Pescatarian27, 27 Octobre 2019

We had another successful stay at The George. The location is excellent being within Norwich's Golden Triangle and just a short walk from the city centre. We had a deluxe room which was spacious, in very good decorative order and warm. The breakfast was cooked to order and served very quickly at the table. We enjoyed a Cromer Crab salad and steak when we dined in the restaurant.

"Friendly staff good food but poor room quality"
CanuckBrit, 25 Octobre 2019

I am a seasoned BW rewards member and asked for a quiet room for 2 nights- I was given the smallest room (with a closet sized bathroom next to the exit and adjacent to the parking lot! It was Noisy because the walls are thin, plumbing is old and cars in the parking lot were 4 ft from the bed. Bed was comfortable otherwise the poorest room I have stayed in for a long while - don't take room #12 ! My colleagues arrived after me and had OK rooms but were not BW rewards members ... maybe it pays not to be BW Member. Restaurant and bar were helpful and friendly and breakfasts were very good. I visited the nearby Priscilla Bacon hospice each day which is a convenient 15 min walk from the hotel, so location was fine, but I won't stay here again.

"Don't do it! "
Richard M, 25 Octobre 2019

We booked 6 months in advance and had the executive room based on the photos on the website. We arrived at 4:30pm and viewed our room which looks nothing like the web photos. When I asked if there were any alternatives I told no everyone is checked so there are no alternatives. They try to project a Georgian hotel but our room and it would seem most of the rooms are in a 1960s extension. Our room had damp on the wall a tiny external window and cheap dated bathroom without a window.

"Great service with a smile"
Debra M, 24 Octobre 2019

Great service, all staff greeted you with a smile, always willing to have a conversation with you. Food (breakfast and evening meal) good value. Nice and quiet just off a main road and only 15 mins from town centre.

"What a wonderful evening"
JaneGardner2014, 21 Octobre 2019

We were guests at a wedding reception which was organised and managed on the day to a very high standard . The hotel was lovely, the rooms were nice and clean and the food was really very good. When I asked about a gluten free dessert the staff offered me a choice of two and also said that they had prepared a plate of GF canapes for me. Such a pleasant surprise as this was not expected. At breakfast the next day my GF requirements were also catered for with no problems at all. I would stay here again with no hesitation. The staff were so friendly and helpful they really made the wedding reception enjoyable.

"Excellent Birthday Party"
wormsonthego, 15 Octobre 2019

We celebrated our elderly friend's birthday by having afternoon tea with all of her guests. The room where we had the party was lovely with the tables looking even better than we had expected. The staff were very attentive and the afternoon tea was delicious. Nothing was too much trouble. From our visit to look round , to the party the service has been excellent. Thank you for a special afternoon.

"Excellent place to stay"
Melandmuffy, 14 Octobre 2019

The hotel is centrally located being a few minutes walk to the town centre. Rooms are super and well decorated and maintained. Staff are friendly and welcoming. My sleep was disturbed on this particular stay but the hotel handled it brilliantly and immediately when they knew there was a problem. I wouldn't hesitate to recommend this hotel and will defiantly stay again. Wonderful place.

"Not good enough!"
45Typevysr54, 08 Octobre 2019

Refused exec room as it appeared to be just a standard room - surprised at the ease at which our view was accepted and we accepted 'garden suit' room then We were DBB basis - told dinner was 3 courses- at hotel told we had £23 allowance? which really covered two courses unless you want pub meals.- raised this with manager who promised to get back to us - still waiting...!! found protruding electrical wires in broken table lamp - reported told 'No worries'' Had we accepted sub standard room offered having paid for exec room we would have been had over- surprised by how our view was so readily agreed with !!

"Good Value for money"
Mtarten, 07 Octobre 2019

Rated fairly as a 3 star hotel - this is exactly what it was. Clean and with a comfortable bed, all I needed. The decor is ok, some rough bits - paintwork, awful cupboard as a wardrobe , I wouldn't use as it smelt a little. The heating wasn't on and I didn't bother to report it as I watched TV in bed! However it was a good stay, with efficient, friendly staff and value for money. I would return despite the above minor issues.

"Norwich break"
goodwinr2001, 20 Septembre 2019

Great Best Western Hotel probably the best run we have stayed in in our many short breaks around the country country. Good well trained/experienced staff who obviously enjoyed their work. Good value when you can take advantage of the BW offers available. Restaurant food very good .

"Wonderful hotel and non-resident restaurant and Party facility!"
Mobile169337, 11 Septembre 2019

In July I was researching trip advisor to find a new place around Norwich for lunch and as a result, we went to the George and were delighted with the experience! Now, it's our favourite place for lunch and dinner. We have just booked Xmas day lunch! The food is fresh, expertly cooked , with a great selection. The service and staff are friendly and conscientious. We just held my partner's birthday party there, with 55 guests , the hotel DJ, and hot buffet! It was perfect from start to finish. Thank you so much George Hotel for making the planning painless and the experience truly wonderful for us all. I felt confident , had high hopes and expectations and you met them all! Thank you for giving my partner and I and all our guests wonderful memories!

"Excellent Hotel"
997Rory_D, 06 Septembre 2019

Just returned from a golfing holiday as a group of 33. The hotel is very clean and welcoming. The staff work very hard and are very accommodating. The food was excellent with a very good variety . I would highly recommend this hotel and if ever visiting Norwich again this is where I would try and stay.

"Great Stay and Service"
Gef1954, 05 Septembre 2019

Just back from a 4day stay with a group of friends. Staff very helpful and even managed to find me a phone charger as I had left mine at home. Room clean and well kept and even though part of a large party we had a different menu each night with plenty of choice. Would definitely visit again in the future.

"good enough"
arv171, 05 Septembre 2019

The exterior as you approach this hotel is welcoming and the staff were friendly and helpful. The lounge and bar area are relaxed and comfortable and the evening meal we had there was excellent. Breakfast was adequate and service good. Unfortunately, there was no parking so we had to park in a nearby road which was mildly annoying. Again, on the negative side, the room smelled very musty and could not be described as inviting or somewhere that I would want to spend any time. It was however clean and well equipped and the bed comfortable.

"Good hotel with great food and service"
716SteveJ, 03 Septembre 2019

I stayed for 2 nights at the Best Western George hotel, parking was a little tight as I arrived around 6:30pm not many spaces left. The check in at reception was swift the lady was new but handled check in very well. The room was cosy, very clean and comfortable. Some previous reviews mention thin walls I have to say you can here a little noise from other rooms but this was not really a problem for me. The bar area is very nice. The staff are very polite and see to all your needs. I only ate at the bar but the food was excellent, it was quite busy and the staff were making sure all orders were sent out as quickly as possible and were letting customers know there may be a small wait. Breakfast was made to order and again excellent. I will defiantly stay in this hotel again when in Norwich. A good find near to the city centre.

"Totally inflexible on meal options "
John R, 02 Septembre 2019

We stayed there with a group of 33 golfers and were offered fixed menu. When asked to make a change regarding starters the said if you don't like what the choices are tough. Crap customer service in my book Our request was an option on their normal menu

"Lovely Stay"
Lucym1807, 22 Août 2019

Stayed at the George for two nights as was doing some training in Norwich. On approaching the hotel I was pleasantly surprised at how nice it looks from the outside. Lovely big carpark so had no problem parking. A very pleasant greeting came from the receptionist on my arrival who was very helpful and ensured that I had everything that I needed for my stay. I stayed in Room 117 which is an executive single. Perfect for my trip. Although fairly small it had enough room just for me and had everything that you would need. Bathroom was also very nice, I used the bath which was lovely. Food in the restaurant was very nice, especially the chips!! Breakfast also good, lots of selection for continental breakfast and hot food cooked to order. The George is like a hidden gem! Very comfortable and the area it is in seems fairly quiet considering it is just off the main road. I often visit Norwich however this is the first time staying at the George. Will definitely consider staying here again in the future as I had such a pleasant stay. Thank you to all at The George.

"Excellent service, room & breakfast"
John A, 22 Août 2019

The hotel has a good sized car park with specific disabled spaces right next to the entrance but the sign on the main road is easy to miss whilst driving down Newmarket road. After we had very quickly checked in the manager without asking carried our bags to our room as there is no lift in the hotel. Our room was lovely and large with a very comfortable King size bed with good sized chests of drawers either side for phone, water, book etc. The room also had a nice sofa and writing table plus complimentary tea, coffee etc and the biscuits were refreshed each day unlike some hotels which only provide them on the day of arrival. The bathroom was very small but clean and functional although it was difficult putting tooth brushes, contact lens solution etc out on the sink. The breakfast was excellent with a very good selection and the quality of the ingredients was very good - I especially enjoyed the full English although my wife found the smoked haddock excellent as it was very fresh and perfectly cooked. Service in the restaurant and reception area was excellent and we would definitely stay here again if we are in Norwich as its only a 15 minute walk to the centre of Norwich or a 5 minute drive.

"My favourite room"
elaine j, 20 Août 2019

I always have the executive single option when I stay solo at hotels. The room allocated at this ideally situated hotel is absolutely perfect. Light and airy, shower is easy to access and the bathroom is just right for me, especially complimentary toiletries. The bed is very comfortable and the room has all the amenities one would expect from a great hotel. I highly recommend a stay here. Everything else is superb, such as food and staff.

"Unlucky bad room?"
Zarn_Smith, 19 Août 2019

Considering the average high score that this hotel has (as of time of writing) I must have got really unlucky. (Room 119) There was a pervasive waft of mould / damp as soon as you enter the room. (Fortunately the windows could be opened and the area is quiet enough). The walls are paper thin and the taps in the sinks are comically loud. All through the night starting from about 9pm the radiator pipes creak and occasionally bang. (This was during the summer with the radiators in the room turned off). The single bed was comfy enough but the shower isn't thermostatically controlled so the temperature wobbles about depending on what water people in other rooms are using.

"Visit to a Fine City"
Hooksie01, 17 Août 2019

A modern hotel in one of the nicest parts of the city. It has been refurbished to a good standard and the rooms are bright and comfortable with an excellent power shower. It's about 15 minutes walk to the City Centre and an excellent base to explore.

"Small hotel"
Lorna G, 14 Août 2019

Room was nice and well equipped, bed comfy, car park very small and spaces compact, struggled to fit my car in the space. Towels were very small, couldn't even wrap around my head. Breakfast was expensive, and had a much nicer one in Norwich. The carpets were very dirty. But the staff were very friendly, and helpful.

"Wow!!!!"
a5z, 10 Août 2019

We arrived tired and worn out from our trip but were warmly greeted by the lovely hostess at the front desk. Although we had booked a standard room, she was able to upgrade us for the one night to a room that resembled a bedroom at Downton Abbey! It was so elegant and luxurious- we did not want to leave. Hope to come back to this lovely hotel close to town and walking distance to the bus stop.

"John n michelle"
greenie274, 09 Août 2019

Fantastic can't say more but will reception staff fantastic Melissa you're ace upgrading us thank you so much brilliant room and excellent service then then next day the general manager doing it again I can only say the place is lovely recently decorated fantastic rooms excellent breakfast choices and meals and excellent choice of drinks great place to stay and will be again Easy walk into Norwich park the car and enjoy the city

"Excellent all round"
KSTadworth, 07 Août 2019

Staff were incredibly helpful for our two day pre wedding stay. Meal for 32 of our guests on Friday night was excellent, rooms very good and appear recently refurbished with air conditioning in some. Perfect stay

"It's a 'must stay'"
richardQ2916YQ, 04 Août 2019

We are local to Norwich so knew this hotel from old, but but refound this little gem of hotel several weeks back and go in at least once a week for a couple of drinks. We were in Norwich for a works event so decided to treat ourselves to a stay. Throughout our stay it was a lovely atmosphere and nothing too was too much trouble for the staff. Rooms were clean and nicely presented. Clearly there has been a lot of thought put into making this work. Would certainly recommend anyone visiting Norwich to stay here.

"Short break"
DMC999, 26 Juillet 2019

Stayed here for 3 nights and thoroughly enjoyed our stay. The room was very spacious with excellent air conditioning that was put to good use as we were there during the heat wave. All the staff are very friendly, and nothing is too much trouble. The breakfast was good value & had a varied choice. We ate at the restaurant one of the nights and found the food to be great with large portions. The drinks from the bar were not too expensive either. All in all, a very pleasant stay. We would definitely stay here again if returning to Norwich.

"Would stay again."
Abby1005, 21 Juillet 2019

We had a very enjoyable one night stay. We particularly liked the receptionists they were very welcoming and efficient. It was very handy for the city centre with a walk of about 15 minutes. We didn't try a bus but it seemed to be on numerous bus routes and I don't think that we would have had to wait longer than 10 minutes. We had one light bar meal and again can't fault the staff. It is definitely a place that we would return to.

"Spot on"
rawSurrey, 21 Juillet 2019

A family occasion in Norwich was the reason for our stay at the George and I was pleased we had opted to stay here. Excellent rooms, clean, spacious and well stocked with toiletries, tea coffee making facilities, Wi-fi, TV . An extremely comfortable bed and a lovely feel to the place. Good location and lovely feel the place. Breakfast was excellent and the staff very good.

"Lovely stay"
Claire P, 19 Juillet 2019

I stayed at this hotel on a WI coach trip. The rooms in the hotel were lovely and clean, the staff were very friendly and nothing was too much trouble for them. The only negative was, there wasn't a lift, but they took our cases to our rooms for us. We had a good choice of food for our breakfast and evening meal which was prepared fresh and there was plenty of it. I would definitely recommend this hotel to stay in and would like to revisit the area

"big Sal 2"
484martin, 15 Juillet 2019

Brilliant hotel, wonderful evening dinner, super staff very friendly & efficient, very clean & comfortable room, bed was very comfortable. Easy check in & check out. Wouldn't hesitate to book again when we are in the area again.

"Very friendly hotel"
Jennifer G, 14 Juillet 2019

We have just returned from a five day coach holiday at this hotel and can't recommend it enough,the rooms are spotless znd very comfortable the meals are fantastic but it's the staff that make the holiday all of them are very friendly and can't do enough for you my husband has psp so gets anxious eating in front of people and they made us up some table for the two of us so that he would feel comfortable x

"Rather impersonal hotel"
Pinkertonx, 14 Juillet 2019

I'm not sure why this is a 'signature' Best Western hotel, maybe the air-conditioned bedroom? I have to say this was very good as we had hot weather and the room was small. It had all the facilities though, and a good bathroom with heated towel rail; so that we could keep the bedroom cool and bathroom warm. The lounge and combined dining area is modern and minimalist with a whacking great widescreen telly always on. Looking at the menu, we certainly wouldn't want to eat there, but I guess it's ok for business people just passing through. However, we chose the hotel as it is within and easy walk to town, where we enjoyed its fine restaurants. Also, the breakfast was poor with very little choice, and my smoked haddock was like rubber. It must have been microwaved from frozen and not poached as I would have expected.

"Very pleasant stay"
553celg, 05 Juillet 2019

I stayed a night in early July. This hotel is massively improved after its renovation. But a hotel is only as good as its staff and the staff here are super. Reception is friendly and my check in was fine. I arrived late but the waiter was welcoming and the chef produced a delicious Cromer crab dish. When I checked out very early the next morning, reception ensured the costs of breakfast and a newspaper were repaid to my account. A pleasant hotel not far from Norwich city centre, can definitely recommend.

"Comfortable."
Col07, 23 Juin 2019

On the main A11 into Norwich the George has plenty of parking space and is just an easy15-20 minute walk into the centre. Hotel is very clean and looks well cared for. Our room was not large but had two chairs, a comfortable bed and a good shower. Bar was comfortable and prices very reasonable. A great place to stay. We would return on our next trip to Norwich.

"Norwich City Concert Visit"
Youhavemysausage, 06 Juin 2019

A lovely hotel just off Newmarket Rd. Not far from the City Centre, walk-able in 15-20 mins. Great food,Very Clean Hotel and very friendly staff. We had a lovely meal in the in-house restaurant.Chef made me a meal that wasn't on the menu! Mixed Grill, maybe Hotel will add this to the menu? Would recommend this Hotel for a nice leisurely visit to Norwich.

"Not your typical Best Western"
MlbTraveller2018, 05 Juin 2019

When the booking was made for me at this hotel, I did not have high expectations. I imagined a typical Best Western, basic hotel. This was so much better. A really interesting older but refurbished building. Nothing Best Western about it. Just an older style building located about a 25-30 minute walk on an easy road into town. GBP5 taxi ride into town or bus within a few minutes walk from the hotel. We had room 211 up a series of winding stairs. The room is like a large loft, spacious, beautifully restored, lovely small windows which you can open at night. A large bathroom with a bath (yah). So hard to find these days. There is a bar/restaurant at lobby level which we really enjoyed. Fabulous bar tender. We had a G&T before leaving to go into town for dinner and then we had a baileys on ice when we returned before going to bed. Super friendly service at reception. The hotel is about a 20 minute cab ride from the train station. Thoroughly enjoyed this hotel. We'll be back. Highly recommended.

"Fab find"
waggy, 05 Juin 2019

As regular visitors to Norwich, we stumbled on this treasure after our usual Premier Inn and Holiday Inn were fully booked due to the Take That concert. We were greeted by the lovely Sally who made us feel right at home straight away. Our two rooms were outside in the block of four bungalows. Both rooms were lovely, we were in 203, lovely bed, and fab shower room with a big walk in shower. The maid did our room the next day and it was as if new guests were arriving, spotless. The rooms are tastefully decorated and we could park right outside our door...for free!! The hotel lounge and bar area are decorated very nicely with quirky areas all around. Breakfast was lovely and reasonably priced too with such a good choice of food. A 15 minute casual stroll takes you right into the market end of the City. Will we come here as an option again? Definitely, we loved it!

"Easter Sunday super"
Helen793, 04 Juin 2019

Great homemade sausage rolls scones and coffee all bought from the bar. The food here is the best meals I have had in Norwich I would recommend this place for a party, wedding, meal, gathering of friends for coffee, meeting, or just dinner or drinks since the make over of this hotel of its rooms and communal areas it is a trendy hotel to eat and drink in. Thank you for a lovely chilled afternoon

"Good stay"
Checkedin19, 31 Mai 2019

Easily accessible of the Main Street in a peaceful cul de sac the hotel offers free parking and wifi .. we were greeted by a smooth check in and a clean and comfortable room at the rear of the property that offered a quiet stay... Breakfast was good with the customer service provided by staff a highlight

"Delicious Meal in Restaurant."
Itisonlymyopionion, 29 Mai 2019

Stayed at the George for 2 nights whilst visiting our daughter who is at University at Norwich. We love this hotel and on our last visit commented how good the menu in the restaurant looked. This visit we booked a table and had a wonderful meal from the extensive menu. The quality of the meal and the friendly service was excellent. A lovely relaxing hotel.

"Cuckoo"
240812, 28 Mai 2019

The hotel is very well presented, with lovely decor. The hotel has a good amount of free parking and is walking distance from the city centre. The staff are friendly and happy to help. The only downside was a poor nights sleep, noise seems to travel from other rooms and the corridors. Then when we had managed to get off to sleep a very loud Cuckoo woke us uo just after 4.30!he then persisted for good hour... no chance of getting back to sleep as other guests up and about and it felt like they had joined us the the room. Rooms are a decent size, and the air conditioning unit wirked a treat.

"Best Western Norwich"
annjulia59, 28 Mai 2019

The whole experience was lovely on arrival the hotel looked lovely and the reception staff when checking us in very pleasant quick and efficient, we ate in the restaurant and it was amazing the food was absolutely brilliant presentation lovely and the staff was fantastic, nothing was too much trouble.

"Three day Norfolk break"
Kenneth W, 27 Mai 2019

My wife & I decided to stay @ this hotel for our visit to Norwich based on reviews via TripAdvisor. It is about 15 minutes walk to the City center. We have stayed @ a number of Norwich area Hotels in the past. The exterior & carpark are well presented. The interior decor is also very pleasing to our eyes. All staff met were well presented, polite & friendly. Our room (No22) was an Executive - Double Room, (not sure what makes it 'executive' from a 'normal' double room!). The room was in very good decor & clean. We were a little disappointed in the wardrobe space (no shelf) just small bedside chest of drawers. The shower was over bath with a spotless plastic curtain, though we do not like this arrangement the layout of the bathroom cannot support a glass partition without a redesign. The bed was O/K. We dined in for three nights. The food was tasty & well presented the bar has a good choice of ales. Expect a half hour to forty-five-minute wait for the main dish as I believe it will be cooked when ordered. Thank you to the staff for their help with the clothing left behind. Overall we enjoyed our stay & can recommend this Hotel as a place to stay while visiting Norwich.

"This isn't any hotel. This a fabulous boutique hotel with heart and soul. "
CarolineL2995, 13 Mai 2019

I really mean it. This hotel would give any so-called boutique hotel a run for its money and beat it hands down. The public spaces are decorated beautifully, the bedrooms equally so. The bed was really comfy, I slept better than I do in my own bed at home. And the curtains! The curtains are the thickest and softest I've ever encountered, keeping any chill and light out, while the air conditioning unit gives you warmth or coolness at the touch of a button. We stayed three nights, had breakfast every morning and ate in the restaurant two nights. And that's because the food was delicious. But above all that, the one element that truly blew us away. The people working at The George. Everyone - and I mean everyone - made us feel welcome, that we mattered and that we were more than just guests. We became part of the family. We have never, in all our holidays both in the UK and abroad, met a group of people so friendly, so natural and so authentic in the service they provide. Nothing was too much trouble. The amount of times we heard colleagues offering help to other colleagues, to do things once they'd finished their shift, to muck in and help out. There are a lot of hotels who could learn a huge amount from this amazing place and this exceptional team of people. Our special thanks go to Ali, Donna and Mollie, Julie and Ian. Thank you. We'll be back!

"Weekend away in Norwich"
HornsOTS, 12 Mai 2019

I booked an Executive Double room at the hotel, which was well sized and had a large comfortable zip bed. The room's air conditioning, as well as both blinds & curtains were well appreciated. The staff were very generous and thoughtful about their patrons, supplying me with a USB plug adapter as my charger wasn't working properly. Definitely a hotel you can stay in for multiple nights & be content.

"Make sure you don't get ill "
Brenda T, 10 Mai 2019

I planned to stay for two nights but woke up with diarrhoea and just wanted to go home. Asked at reception at 8am if I could be refunded for the additional night and was told that you had to cancel by 4pm the previous day. How could I have known I would be ill then? Mean!! Goodwill to all men ?!

"Lovely hotel"
karaseen, 08 Mai 2019

Although this isn't really a business hotel, I stayed here for 3 nights on a work trip to Norfolk and Norwich University Hospital. The location was good for both town and the hospital. I was able to go for an enjoyable run in the evenings as there were walking paths along the main roads. The hotel is tucked away in a lovely residential area with a few nice pubs within walking distance, but central Norwich is only a short taxi/bus ride away or a slightly longer walk. My work annoyingly booked me into a single room, but I was delighted to be given a double! The room was on the small side, but that is better than having a single bed. There was not much space other than to move around the bed, but there was a desk to work at even if it was cluttered with tea making stuff and hotel information. The only slight annoyance was that the room did not seem to have its own climate control and it was very hot. It looked onto a utility area on the ground floor so opening the window was not the best idea. I am being really nit-picky but the TV did not have a sleep timer. The restaurant had a nice ambience and was used by locals and not just hotel guests which says something about the food quality. Breakfast was fantastic. Most importantly all the staff - from receptionist to bartenders - were very helpful and pleasant. I will be returning to the hotel on my next work trip.

"Fabulous food, friendly & efficient staff - highly recommend"
Allison E, 30 Avril 2019

First visit since refurb. Soooo good! Lovely to see modern and bright decor. Great new style - love it. Lovely welcome too from Ian - on a last minute lunch booking, when obviously already busy. Our group included our 88 year old Mum, who loved the friendly atmosphere (and very easy access!). Attentive service, prompt food, which was all delicious. Can recommend the chilli nachos! Can't wait to go back - thank you for a fabulous lunch! :) Alli

"Anniversary stay"
Viv G, 29 Avril 2019

We had our wedding reception at the George Hotel 13 years ago and stayed over for our anniversary. The hotel has gone through a full refurbishment over the last year or so and it has been well worth it. The rooms are comfortable and the accessible room we had was well fitted. The wet room has a good shower and all the equipment needed. The room is modern, comfortable and was clean and very nicely made up. The staff are pleasant and extremely helpful. We also had coffee and cake in the bar/lounge area and this was lovely. There were a couple of larger groups having Afternoon Tea which has to be pre booked but looked very nice. Well worth a visit.

"Very Dog friendly Hotel"
Sheila K, 24 Avril 2019

Stayed for 3 nights at the George Hotel with our little dog Rosie, really fantastic best hotel I have ever stayed in that allows dogs felt very welcome, all staff were excellent. Breakfast was lovely. Thank you for such a wonderful time.

"Weekend away with friends"
andywthebass1, 15 Avril 2019

I returned from the hotel today after a cracking weekend. I just get over how friendly the staff are! Absolutely all the hotel staff are polite, efficient and friendly. They couldn't do enough to help. As a late nigh hotel bar user I have never been welcomed in to a hotel at midnight as I was at this hotel. I would recommend this hotel to anyone. It has undergone a refurb and the place is spotless. Thank you guys, I look forward to seeing you again. Regards Andy

"Dog friendly throughout-would stay again"
NewForestHk1, 15 Avril 2019

Staff all very helpful from original booking to check-out. Very pleased to have a 'cottage room' with my dog for ease of access during the night. The lounge area was welcoming with books of local interest and a bowl of water was provided for my dog. I had dinner on the Sunday night and was overwhelmed with choice from three menus. I was very satisfied with my choice of Roast Beef. The breakfast choice was extensive. Hotel is in a good location and you are able to leave your car there for a few hours after check-out.

"Lovely hotel"
lads_trips, 11 Avril 2019

My husband and I stayed here for 3 nights over last weekend. We are planning to bring a tour to the area in July so the purpose of the trip was to look around the area and try the hotel for ourselves. It didn't disappoint - the hotel is lovely. Clean and tastefully decorated. The heating system is very effective if needed and the bathroom large and brightly lit. The food in the Bistro was amazing, plenty of choice and very reasonably priced. Breakfast - what a fab choice and a real treat to find smoked haddock on the menu (my choice each morning and cooked to perfection). What really makes the difference in any hotel is the staff. Friendly, helpful and professional - a lovely bunch of people of whom you should be very proud. Our thanks to Julie for organising our stay and to Ian who pointed us in the direction of Horsey Gap and the privilege of seeing more than 1,000 seals and their pups on the beach. I very much look forward to bring my tour to this hotel. Thank you.

"Last weekend"
ReadSarah1, 26 Mars 2019

We stayed here over the weekend as we were here to visit friends. Lovely little hotel with great friendly staff! Delicious breakfast and lovely room, hotel looked like it might have recently received a makeover? Great location with surrounding pubs/restaurants!

"Nice modern hotel in an excellent location"
sarit1984, 25 Mars 2019

Stayed here for two nights during a business trip. The bedroom was clean and comfortable, had a good size bed in the room, nice modern bathroom. Good parking facilities on site. Excellent location, close walk to town centre and drive to the hospital. Plenty of places to eat and drink within the town centre. Staff were excellent and helpful. Breakfast buffet was good, plenty of choice and some food cooked items were available to order. I would stay here again as overall it is a lovely hotel and a great night's sleep.

"Amazing! "
SarahJBx, 25 Mars 2019

Wonderful stay in the King George Suite- the pictures don't do it justice, it's huge! The freestanding bath is amazing. Everything really clean and well done. Receptionist was lovely. Only thing I will say is that the towels were quite small. Apart from that it was PERFECT! Thank you.

"George Hotel-Norwich"
Jacqueline O, 24 Mars 2019

A lovely little gem of a hotel, great location, comfortable, modern & clean rooms, very nice staff, lovely bar & restaurant area. Breakfast was lovely and served fresh / hot not a buffet style as many hotels have these days

"Very pleased"
traveller54444, 21 Mars 2019

Immaculately clean, comfortable bed, great shower and friendly welcome. We were in one of the four annex rooms which were very quiet. Good breakfast. We did not eat in the restaurant but the menu looked good. It was a comfortable 15 minute stroll into the city centre or there are plenty of buses at £1.60 one way. Plenty of on site parking and we were able to leave the car there after the check out time.

"Nice hotel "
shpesft, 19 Mars 2019

Nice hotel with clean rooms. No lifts to higher floors (3 storey hotel) so carrying large luggage up the stairs might be difficult for some. Breakfast was good with fast service. 15 minute walk from Norwich centre.

"Better by Far than Average just below Excellent"
Chrisbeeoxford, 16 Mars 2019

No trouble in parking in the grounds. Reception was efficient when we checked-in but the desk was not always manned. It was Valentines Day and we chose to eat out instead of two men ordering off a special Valentines menu. The number of eaters suggested that all was well in the kitchen. I was with my 20 year old grandson providing transport so he could research into documents to help with his thesis and had booked a twin bed room. It was large as was the bathroom and thoroughly satisfactory in cleanliness, comfort and facilities. Breakfast was a choice from individually food cooked, or cold buffet. Perfectly satisfactory. We just felt that the staff were a bit stretched and that warm arm round the shoulder that goes with excellent wasn't there.

"Norwich trip"
GoPlaces47530989561, 13 Mars 2019

Arrived in the evening, plenty of parking, check in was speedy, restaurant food was extremely good, breakfast very good comfy bed, warm room, good size tv, WiFi very good, quiet location, speedy checkout,

"does what it says on the tin"
sbccolin, 03 Mars 2019

excellent newly refurbished hotel within walking distance of city centre. plently of free car parking. staff were friendly if a little harassed due to lack of numbers, but maintained excellent customer service we only used as a base for sleeping, the room was clean a spacious, the bed comfortable and plenty of hot water what more do u need. breakfast was as promised and good ….would recommend the pancakes. definately stay again if i need a hotel in the city

"Red Hattters- Queens and Vice Queens of East Anglia - 1st Lunch of 2019"
Tour163082, 01 Mars 2019

44 Queens and Vice Queens attend a very lovely lunch today 1st March 2019. That consisted of three lovely well cooked courses of soup, melon, baked mushrooms. Beef, Chicken, cod and mushroom stroganoff. Vanilla cheesecake, fresh fruit salad and candid bread and butter pudding with custard (to die for! ).Tea and Coffee. All the food was very well cooked, hot, very tender, lots of it and well presented .Also a very reasonable price of good quality. The staff were very welcoming, attentive and friendly. Thank you.

"Great staff, nice refurb. A comfortable place to stay."
Ratherbebiking, 01 Mars 2019

I stayed here for one night on business and ate in the restaurant. The George Hotel is easy to find and on one of the main arterial routes into Norwich. Parking is good and I was able to leave my car there all of the following day and walk into town where I was working (about a mile). There was no charge for this. The staff were friendly and welcoming. My allocated room, unfortunately, smelled of cigarette smoke and I was offered another room without hesitation. The hotel has had a significant makeover and the room I had (the second one) seemed well-equipped and furnished. Everything worked and the bed was comfortable. I was fairly late into the restaurant but the staff could not have been more helpful. My food was served promptly but unhurried and was very good. They had a reasonable selection of wines and some nice ales. Breakfast was good, cooked to order and, again, served by helpful friendly staff. I would, and probably will, stay here again when visiting or working in the area.

"Clean and tidy, staff lovely. But a smell of damp in the room"
bobbys523, 25 Février 2019

We had a 2 night stay to visit our daughter at uni. Great location 15 mins walk into the centre, rooms looked like they had recently had a revamp but did not smell like it. It smelt damp and when looking closer there was black near the skirting board under the window. No fan in the bathroom which has made some of the paint start to peel off. Fittings in the bathroom not great quality but functional. Beds were firm but comfy. If we returned it would only be if not on the ground floor. Staff were very good and breakfast was very good. Parking was fine had no problems.

"A pleasant stay in comfortable surroundings with friendly efficient staff."
Messaroundabit, 24 Février 2019

The best thing about this hotel is definitely the attitude of all of the staff. From reception, to the bar, to room service, to those serving breakfast, they were always enthusiastic, friendly, polite and efficient. My room was clean and comfortable, a little too small, but I believe the smallest in the hotel, so that's what you get when you get an especially cheap price. The breakfast food was good quality bacon, sausage, mushrooms and eggs, served attentively in a comfortable and pleasant environment. It would have been great to have a little more choice re ham, cheese, fruit and pastries for the buffet, as there were only one of each. The quality of the restaurant food served via room service was probably the only disappointment. My steak was well done rather than medium well as ordered and the food as a whole wasn't especially tasty or appetisingly plated (the chips though were very nice!). Room service was quick, as was serving of breakfast. It was easy to park and check-in. The hotel is a little noisy, with corridor noise, a rattling air convector in the bathroom and traffic noise from the adjacent car park. The location is good, a short walk into the city. Overall a pleasant, smooth stay in comfortable surroundings with very friendly and efficient staff.

"Machine"
simonthebutcher, 20 Février 2019

Located close to town, easy to find and on site parking, this is a clean and friendly hotel, checking in was good even though we were early and wanted our rooms close to each other, which they did not get the info for and I had asked when booking. The member of staff duly obliged. The rooms are an ok size rooms, one single and one double, nothing inspiring but clean and well presented. The bar is good and not pricey for a hotel, with some good attentive staff. Cooked English Breakfast again good and decent coffee to accompany it. Only down side is the coffee machine in the room would not work and a fire exit was wedged open which is against fire regs when we arrived. Minors in the scheme of things, definitely stay there again

"Suits solo ladies"
elaine j, 19 Février 2019

This luxurious hotel is a great place to stay if you are a woman on her own. The rooms are beautifully appointed, very clean with easy access rooms available. As a single woman I have found the staff to be very friendly, helpful and very skilled at making you feel extra special as nothing is too much trouble. I highly recommend this hotel for the solo traveller either for business or holiday stay. The Al a Carte menu has a fantastic choice as does the all day menu.

"Good value hotel close to Norwich city centre"
Leisure-traveller, 17 Février 2019

Service excellent from start to finish. Breakfast and dinner both had a good range of options, quality ingredients well prepared and in decent sized servings, very good value for money. We ate in a well known restaurant the second evening - we should have eaten with you again!

"Good Location with reasonable parking"
Keith A, 12 Février 2019

Stayed recently on business. Got there very early but checked in by very pleasant reception staff. Got room on the ground floor - which could only be described as poky - but it was well decorated and clean. Biggest problem was the heating in appallingly cold weather - very inadequate heating in the room. Pleasant bar and bar staff and bar food basic but well cooked and again served by great staff. Would stay there again if they sorted the heating out,

"WOW, ITS A MUST! WONDERFUL!"
HANNAH21Kent, 09 Février 2019

Arrived to find a wonderfully warm, modern, eveything you need room, for a perfect stay in a delightful cottage that was just for us. A very pet friendly hotel. Every one of the staff were helpful, and really welcoming from the outset, each person had a plethora of information at hand. Nothing was too much trouble. Sophisticated, modern, very clean, and we shall defintely be returning!!! Highly recommended. We highly recommend this hote.l

"A delight"
primroseKent, 06 Février 2019

We arrived in the sleet. We had a warm welcome. The rooms are lovely, warm and comfortable. We had a lovely breakfast and found all the staff very friendly. Would definitely return. The rooms had everything, including a coffee machine which was most welcome.

"Excellence in all aspects"
TheLawDoctor, 05 Février 2019

I travel a lot. And stay in a lot of hotels. From the moment I arrived, I was made to feel welcome. Not superficially welcome...really welcome. Friendly staff who obviously care a great deal about what they do. The attention to detail is clear throughout. A recent refurb has delivered a gem of a resource for Norwich. I'd use this for a romantic break, a business stay or a holiday. I can not recommend the George too highly. Enjoy your stay!!

"Nice Stay"
babydoll40, 03 Février 2019

Lovely hotel - good price - immaculate room. All areas clean and modern - great service from everyone. Breakfast was ok not the best cooked breakfast I've had but still very nice - fruit/pastries etc all lovely - about 15 min walk into Norwich and taxi in at night was £8 - definitely recommend.

"Immaculate hotel with high level of customer care"
Wander27201724812, 28 Janvier 2019

My room was immaculately clean. All common areas were very nicely presented and decorated. The staff were very attentive. Location was good. Short walk to town centre. Ample parking and very good WiFi access.

"Very good decor, extremely nice staff"
fussy, 28 Janvier 2019

A one night stay to visit Norwich and catch up with Uni student. Found generally prices reasonably high but it is a city centre and rate included breakfast. Good location, walk to town but away from night noise

"By George, it's lovely!"
Itisonlymyopionion, 27 Janvier 2019

We needed to stay in Norwich for just one night to visit our daughter whom is at NUA. I was encouraged by other reviewers feedback and I am so pleased to say that we all enjoyed our stay here. We had the standard family room which accommodated ourselves and our 12 year old son. Room/bathroom was clean and presented beautifully and although it was not a huge room it had plenty of wardrobe space and drawers to put your things. It is a short walk into Norwich and ideal for anyone who wanted to visit the Theatre Royal. We only had breakfast (fabulous) at the hotel as we had already made plans for our evening meal but next time we visit we will definitely take advantage of the evening menu. If you are Vegan or need a gluten free menu they have plenty of choice for you. They also do a standard formal dining menu as well as a more relaxed bar menu. The staff are welcoming and very efficent and friendly. All in all we had a lovely stay in Norwich and this hotel makes for relaxing base for a busy city break.

"It's the staff!"
julians706, 27 Janvier 2019

Stayed here to meet a customer for dinner. The hotel has obviously been refurbished fairly recently, with smart modern decor throughout the public spaces, and the same colour scheme in the rooms. Being honest, the room was on the ‘bijou' side, but the bed was comfortable, and the WiFi was decent enough to cope with a Skype call. Soundproofing was a bit of an issue - I could hear what was going on in a room across the corridor, and any doors opening or closing seemed to echo in the room a bit. The food in the main restaurant was very good quality - and surprisingly good value. Would definitely return and be happy taking a customer to dinner here. But the main attraction has to be the staff. From the first moment I walked in, to the very last checking out, every member of staff was happy, polite and were very good at engaging with guests. Whoever is responsible for the staff training has done a very good job!

"Great Hotel Experience"
Dinofrost, 27 Janvier 2019

We should have stayed at this hotel in October 2018, but following family illness, and two cancellations, the hotel were brilliant as they allowed us to alter dates at no extra cost. When we eventually got there for our 2 night stay, we were not disappointed. We stayed in room 211, (which I would not recommend to anyone approx 6ft tall, due to low beams, or to anyone who struggles with stairs), otherwise it was great for us, well equipped, extremely clean and made a mockery of its 3* grading. The whole staff were very helpful and friendly, creating a family based atmosphere. Real cask ales are served in the bar, at good price. The food served at the hotel is excellent and competitively priced against local restaurants. Hotel is approx 10mins brisk walk from city centre. If I were to stay in Norwich again, I would not even consider looking at any other hotel.

"outstanding service and friendly staff"
celmcki, 24 Janvier 2019

Great service for the last two days a family meal a celebration after my brother funeral and then a meal again in the evening. Everyone went out of their way to help us. We didn't stay in a room but embers of the family did and they couldn't recommend it highly enough. Thank you to all involved

"Multi-Dog Heaven"
Helen Y, 20 Janvier 2019

What an amazing hotel The George is! Wonderful friendly helpful staff. Amazing room for us and our fur babies. Fantastic food... what more could you ask for? Simply brilliant. We visited last year and loved the hotel then so were thrilled to return and see the recent decor upgrade that has taken place.

"Visiting family and shopping trip."
Graham E, 02 Janvier 2019

What a fresh new look the hotel now has, with a lovely mix of colour in what was a very dated bar and restaurant. Now new comfortable furnishings have given public areas a modern twist in what is still a traditional hotel. The dining is now informal but the service is top notch we ate both nights during our stay and all our meals were beautifully cooked and very well presented. We stayed in room 211 on the top floor, all rooms now have air conditioning as do all the public areas. The bathroom was absolutely amazing the bedroom had a super king size bed which was very comfortable, our only queries would be that the booking agency described the room as a suite but we could not find a designated area with easy chairs or settee which seemed a bit strange.. However that did not spoil our stay as we had a tight schedule and we found ourselves quite busy. All I can say is the George Hotel is now looking well placed for a bright future with Julie at the helm.

"Grand old lady looking stylish again"
ianpress, 30 Décembre 2018

Fresh from a stylish makeover, The George Hotel in Norwich proved the perfect base to spend a few days exploring a fascinating city and its surroundings. With plenty of parking space (included along with freshly cooked breakfast in the hotel's very reasonable half-board rates) The George sits in one of the more elegant areas of Norwich, far enough off the A11 Newmarket Road to be quiet at night yet a comfortable 20 minute stroll from the busy city centre. Our bedroom was small but perfectly formed; quickly warmed by a quiet wall heater (with mercifully simple controls) and enjoying a big shower with, again, easily understood operation. That we chose to eat dinner at the hotel on each night of our stay means the menu was both well priced and tempting; with nothing too adventurous on offer but with mains portions big enough to make pudding simply a dream. The George's staff were universally happy to help and felt like a team who knew they were part of helping a grand old lady feel young again.

"Attentive staff, very warm welcome"
Emma M, 13 Décembre 2018

Nice little hotel just outside Norwich, 10 minute walk into town which is why we chose it so no parking worries. Rooms a little small but comfortable, the only downside was load saniflow systems and thin walls. Apart from that all was good and breakfast very nice.

"Great for short stay"
showcoachman, 10 Décembre 2018

Overnight stay with a coach party. Warm welcome and friendly atmosphere at this refurbished hotel. Staff very helpful, comfortable rooms and great meal choice served efficiently to a group of 48 visiting Thursford Christmas Spectacular. No qualms about returning next year.

"Warm and welcoming"
Jon068, 07 Décembre 2018

Certainly the three last reviews said it all, as near as you can get to the perfect stay. The hotel looking in really good shape, our room gave us plenty of space and was exactly as it should be, our bed was firm and provided a really good nights sleep. In the restaurant our evening meal was spot on and the breakfast menu unbelievable.Service in all areas is swift and polite and given with a smile, in all this hotel has real character and is a gem.

"Very happy visitors"
Kerry B, 15 Novembre 2018

Beautiful hotel in a quiet area. Very relaxed atmosphere Very clean. Staff very friendly and helpful. Nothing is a bother. We would recommend anyone to visit this delightful hotel. Can't wait to visit again

"Just perfect"
klaerchen123, 12 Novembre 2018

Spent a weekend here with a friend who needed a break after a tough year. The warm, welcoming, relaxed and friendly atmosphere of the place cheered her up. Little things make such a difference. You are all doing an amazing job. Rock on, keep the groovy spirit up and thank you for the crumpets!

"Newly refurbed and much improved."
Cords8, 10 Novembre 2018

Have stayed here before prior to the hotel having received a full refurb so we were looking forward to returning. From the moment we entered the car park we could see we wouldn't be disappointed. What a difference, it almost felt like we had pulled into a different hotel. The reception area and restaurant have also been refurbed with the rooms also benefitting from some good tlc. The breakfast was great and receptionist very friendly. Would certainly recommend to anyone looking to stay in Norwich.

"Thumbs Up for a Reunion Buffet"
Viridis21, 07 Novembre 2018

50 years (gasp) after starting at UEA, our group met at The George as part of our weekend of celebration. Buffet lunch for 35 in a pleasing setting with friendly and unobtrusive service. Nice bar too! Just what the occasion needed. The George is conveniently located a little outside Norwich City centre...walkable, or by bus....or free car parking.

"Very Pleasant stay in central loction"
Clare D, 05 Novembre 2018

we stayed for only one night at the Best Western George hotel. it was centrally located and very pleasant. The spacious and very nicely designed room was the highlight of our stay. We come to Norwich a few times a year and this has been the best option for us as a place to stay so far. We will definitely choose to come again.

"Fantastic Boutique Hotel"
elaine j, 29 Octobre 2018

This charming hotel goes from strength to strength, it's a joy and pleasure to stay at this friendly welcoming hotel. The rooms are very well appointed and the restaurant has a wide ranging menu to suit every taste. The staff are all beyond fabulous, nothing is too much trouble and they work as a magnificent team. I highly recommend this hotel, and will be staying there again soon.

"Another Great Stay"
Murrays3, 29 Octobre 2018

This was our 3rd visit to this gem of a hotel and we were lucky enough to stay in the garden suite which we didn't even know existed ! It has a lounge, kitchen, bathroom and bunk bed bedroom on the ground floor and a very spacious bedroom upstairs and it's own private decking area outside. Our visit on this occasion was to celebrate my husband's birthday and it was a lovely treat. I can't fault this hotel - the staff are all friendly and efficient and the bar and bistro very inviting, Alistair the barman always remembers us. The parking is plentiful and it is a short walk into town. Looking forward to our next visit.

"Best hotel work have ever booked me!"
nikkij82, 21 Octobre 2018

Lovely hotel, comfortable and very clean room. Very polite, affable and helpful staff. Best hotel food I've had in a very long time. Would highly recommend this hotel for business or pleasure. Already planning my next stay!

"Comfy and quiet - great breakfast and handy location"
Geeragh-view, 19 Octobre 2018

I really enjoyed staying in the George Hotel off Arlington Lane. My room was a bit small but very comfortable. Proper hi-lux for an overnighter but maybe a bit too small for a longer stay in the downstairs rooms joining the front and side car-parks. Nevertheless, the staff were very friendly (apart from one bad-mooder on a couple of mornings [but not rude]) and the breakfasts generous and very tasty. Safe parking. A good walk to the city centre but enjoyable. Excellent pubs down the road (Eaton Cottage and Unthank Arms). Avoid Mount Pleasant at rush hour - quiet road but a busy run and easy to jam. I hope to return.

"Very pleasant hotel"
Chris L, 09 Octobre 2018

The George is very convenient for the City centre being a 10 minute walk. It has comfortable, well maintained rooms. The staff were all very pleasant and helpful. The breakfast is excellent with a good choice and has waitress service for cooked items. Parking is good too. All in all it was just right.

"Excellent hotel on the edge of Norwich city centre."
leehE9550EU, 07 Octobre 2018

A very nice hotel tucked away from the main road leading into Norwich City centre. Although all the staff were very friendly and polite, Alister stood out as being so professional and enthusiastic in his approach to working at The George, and was keen to express his enjoyment in working for the management/owners of the hotel. The hotel is clean and well decorated throughout. The choice of food from the menu in the restaurant was excellent, and not overly expensive for hotel dining. Some rooms did experience the loss of WiFi over the weekend, but was being addressed the the hotel staff. Should we visit Norwich again, the Best Western George Hotel is a place we aim to stay at again.

"Peeling walls and no parking"
lansledj, 04 Octobre 2018

Hotel looks fine and staff are friendly. Room 14 was tiny and had paint peeling off the walls. Also had lack of parking even though I rang and checked before I booked so I had to park in a residents only area up the road as directed by the staff. This meant I had to be out before 8am to move car.

"Super Friendly Boutique Hotel"
Lynn T, 19 Septembre 2018

I think the title says it all Very friendly staff,brilliant location,lovely bar, fabulous restaurant , good size car park 15 minute walk into NORWICH Three really nice pubs within 5 minute walk Will definatly return

"Amazing refurb and friendly staff"
TTurnerBedford, 17 Septembre 2018

The whole hotel has had a refurb and it looks amazing. From the moment you walk through the door of the hotel it has the wow factor. Our room was lovely. A lovely big bath and bed. The breakfast was the best breakfast I have had in a hotel for a long time and the staff in reception and in the restaurant were very friendly and helpful. 5 stars all round. Would definitely recommend to anyone who wants to stay within walking distance of the town centre.

"One night ... perfect! "
ProudMrs, 10 Septembre 2018

Great location .. great price ... great night out in Norwich. Easy to find.. parking good and friendly staff.. what more can you ask for for a quick and easy nights stay in Norwich .. walkable from the city in 10/15 mins.. will be back!

"A lovely experiance"
_thendon51, 07 Septembre 2018

This hotel staff were so welcoming , the hotel was warm and friendly and the food, well our compliments to the chef. My only criticism is our stay went too fast and we had to come home. Our room was very comfortable, ( 25 ) and quite spacious. A special thanks to Head of housekeeping for my special tea bags !! Once again, many thanks. Tim & Jean.

"Great hotel "
france99, 06 Septembre 2018

Stayed for one night on business. Room was small but perfect size for one person for one night. Restaurant area casual and homely, felt much more comfortable eating on own then in larger hotel. Gluten free menu which is great. Parking available and 5 minute walk into Norwich. Noises in corridor only complaint. But this was minor as a small hotel wasn't too many people going up and down corridor

"A little gem...."
littlechef_1973, 04 Septembre 2018

What a lovely atmosphere this nice little hotel has! from an informal family meal to a formal dinner treat this place along with it's very friendly staff will tick all the boxes. After a few visits to this wonderful place we changed our already made plans and moved our wedding reception to this venue and we are so glad we did! There was not one of our 30+ guests that came that didn't compliment us on our choice of venue and all aspects of the day which we were helped by the Georges brilliant team of staff. If your in Norwich and want a nice quite getaway just 5 mins by taxi from the hustle and bustle of the city centre then this is the best place to go in our opinion....

"Good value and friendly Hotel"
PhilandCath, 29 Août 2018

A group of us from around the country stayed at this hotel recently. From start to finish the service was friendly, professional and enthusiastic. We couldn't fault the staff in any way- especially the young man who was on the desk when we arrived, was later behind the bar and in the restaurant in the morning- sadly we forgot to get his name, but he was incredibly cheerful and helpful. The hotel is handy for the city and the rooms were comfortable modern and clean.

"Great tour base"
heeleyg, 28 Août 2018

Small comfortable hotel with attentive staff, enjoyable evening meal and excellent choice of real ale and single malt. Handy for city centre, five minutes to local amenities. Pristine bathroom and comfortable bed contributed to a pleasant stay.

"Excellent value."
Brian M, 28 Août 2018

Staff on reception friendly and helpful. Nice size room, very comfortable and clean. Hotel has on site car park which is very handy. The staff were happy for us to leaving the car in the hotel carpark after we had checked out as we wanted to spend a few hours in the city. We have stayed at this hotel a number of times and are always pleased with the accommodation and facilities.

"Stylish and good value"
Fizzypop18, 27 Août 2018

Really pleased with our choice for a Saturday night stop over in Norwich. We thought we might need taxis into the centre but actually the walk wasn't far at all. The hotel is stylishly decorated, bedrooms fairly small but comfortable and the breakfast delicious.

"A very pleasant short break experience"
CharlieCherry, 25 Août 2018

This hotel made the trip to Norwich even more pleasurable. Clean, well kept and tidy, excellent food and good friendly staff. In a good location with easy access to the city centre, either by foot or public transport.

"Business trip to a very good hotel"
Brian85361, 23 Août 2018

Midweek stay in a lovely hotel on the outskirts of Norwich. Staff were excellent - friendly, professional and efficient. Plenty parking and easy to find. Route to the room was a little convoluted, but it's an old building on lots of levels (literally). My room was light and airy with a double (king size?) and a single bed, a desk, a TV and tea and coffee facilities. Nice big bathroom but no fridge in the room. Ice in the sink for the beer then.... Really strong air con. To the restaurant / bistro / bar. it does all three. And breakfast in the morning. Great staff. Very professional. Thanks guys - you got it just right. Dinner was lovely. I just had an omelette and some chips (great chips) and it came with a really good salad. Breakfast was great as well. I think the hotel GM has a great approach - she seems to support the team and be a role model. I saw you at breakfast making sure everything was just right! Well worth it if you're in the area

"2.5 but easily a 5 on another day"
Ceri g, 22 Août 2018

I stayed here last night for work as meetings in Norwich Its easy to find and decent amount of parking. Very warm welcome at reception. All staff are brilliant actually and friendly. But, my room wasn't great. Two tiny windows, no air con and no fan. I was also continually disturbed by noise from slamming doors, and noise everwhere. Also people smoking outside meant a strong smell of smoke in my room. No other rooms were available and no fans available. Yes, it was a single but it was an executive room. I don't know what makes it executive tbh. But standard double rooms have air con as do double executive rooms. I think if I was in another room, I'd have had decent sleep and would have given 4/5.

"Wow Amazing Hotel "
Bartz4780, 21 Août 2018

Our group stayed at this wonderful hotel last Saturday night, I stayed in one of the cottages and it was stunning, gorgeous rainfall shower and comfy bed. Lovely staff and it was such a lovely surprise as we wasn't expecting such a nice place to stay

"George Hotel"
b0blima, 17 Août 2018

Had a whistle stop at this hotel and found it quite pleasant with a lovely alfresco dining area. Rooms were good and the free wifi was also just as good so no complaints. Would stop here again on my next visit to Norwich.

"Amazing Hotel"
jemmabaker2018, 13 Août 2018

From the moment we arrived it was lovely. We received a lovely warm welcome. The staff were lovely and nothing was too much trouble. We ate afternoon tea, breakfast and a 3 course lunch and the food was faultless. There was so much choice. We had the honeymoon suite for the evening and again amazing, Immaculately clean. There is not a bad thing I can say about this hotel. The atmosphere was so welcoming we will most certainly be back again.

"Excellent staff and tasteful decor"
flygirl_1085, 07 Août 2018

From arrival to departure the staff here delivered exceptional customer service. We were amazed at the multi-tasking abilities Molly and Ian dispalayed throughout our stay and their genuine interest in our comfort whilst we stayed in this hotel made our stay enjoyable and memorable. Our room was tastefully decorated with very good air conditioning and when we were unable to sleep at Midnight due to a crying baby next door Ian did not hesitate in moving us to a quieter room even though he was left to clean our room and change the sheets etc in case further guests showed up later on in the evening. Room service was excellent and breakfast was ample and we left feeling very rested and happy so we will definitely use this hotel again. Parking was plentiful and the hotel was only 8 minutes from the main A11 to London. Best Western should be proud to have teammembers such as Ian and Molly on board. They are a credit to the company.

"High quality service and great rooms"
Andy P, 31 Juillet 2018

We stayed at the George for a night to break up a longer journey and were pleasantly surprised by the excellent customer service and by the quality of the room. We travelled with our two dogs who were made to feel very welcome too. To me it is the small things that distinguish a good hotel from an excellent one. For example, we had a couple of drinks in the bar after arriving and the bar staff asked immediately if we wanted a bowl of water for the dogs. Also we asked to leave the car in the carpark for a few hours the next day, which was no problem, and so allowed us to visit the city without having to drive in and park. This coupled with friendly and welcoming staff and great rooms impressed us and we'd love to stay again if we are in the area.

"What a gem!!"
Steven H, 27 Juillet 2018

Been to Norwich a few times and looking for something just close enough to town but as a quiet retreat for the evening. BINGO!! Thoroughly recommend this hotel..refurbishment 10/10. Bar service was flawless thanks to Ian and his staff..would suggest including the breakfast as a great start to the day. All staff from housekeeping to the general manager were equally approachable and more than happy to welcome any/all feedback. Food was excellent value would totally recommend the tempura prawns!! DELICIOUS!! Keep up the great work and our thanks to all staff for their great work!!

"Great Hotel!"
julesmac0403, 26 Juillet 2018

I recently stayed here as was visiting a friend in Norwich, and can thoroughly recommend it. My room was small but perfect, with lovely bathroom. The staff were exceptional, especially when I locked myself out of my room. Grateful thanks to the manager and lovely guy from the bar who couldn't have been nicer.

"Wonderful Hotel"
elaine j, 25 Juillet 2018

As a single lady the hotel was perfect for me. Well appointed and stocked room, perfect bathroom, and very comfortable bed. It was like being nurtured and cared for by warm, friendly and fabulous staff. The facilities are perfect, dining is a real treat with a fabulous menu plus snacks available all day. Friends who visited were also very impressed, the disabled facilities were greatly appreciated. I have already booked to return to this great, stylish hotel.

"The best stay in Norwich"
claredavey2018, 24 Juillet 2018

I'm here in Norwich on business for a year and was staying in a horrific hotel until i found this little gem! The Best Westerns vary so much in quality but here of the rooms are newly refurbished, clean, well appointed and very comfortable.They even have hairdryers with sockets near a mirror. Hats off to the chef- the food is superb and such good value for money. Everything is freshly cooked- no ping food. And best of all, the staff all seem happy, the service is excellent, they can't do enough for you- It's not often you hear staff praising the owners and management- but they do here. Jodi especially is a star, nothing is too much bother and if i still worked in hospitality i would do my best to poach her!

"Great location"
David C, 23 Juillet 2018

Just had a nice couple of nights here whilst working at the Norfolk Show ground, lovely setting just off main road into town which is just a 12min walk, set in the more upmarket area of Norwich the hotel offers good parking, staff are welcoming nothing too much trouble, food was excellent with varied menu to cater for all tastes, room was well maintained, clean and comfortable, little disappointed there were no ironing facility in the room but Im getting used to asking for them these days. Breakfast was excellent again a good choice of continental, full english with both haddock & mackerel on offer, great value good choice of beer wines and spirits all within a nice tranquil bar setting, overall a nice fairly modern hotel catering for singles, couples or families and also groups.

"Comfortable and friendly"
bn3163, 19 Juillet 2018

We stayed in the George the night before a graduation ceremony. the staff were welcoming and the rooms seemed newly decorated and very comfortable. Spacious bathrooms (we stayed in the 'Cottages'). We also ate in the hotel and I enjoyed a very palatable fish and chips. Prices reasonable.

"Great dog friendly hotel"
Sally P, 17 Juillet 2018

Staff here are amazing, really made us and our 2 dogs welcome. Our room was opposite main hotel and easy to unpack and great for dogs. Room recently refurbished and excellent standard for pet friendly room. Breakfast was gorgeous. Hopefully be back again one day.

"What a gem"
Nigel T, 15 Juillet 2018

Stayed here with my two sons before visiting the Lotus factory made to feel very welcome very comfortable and clean, food was superb we highly recommend.Exceptionally comfortable beds and the breakfast was spot-on

"Can be disappointing with issues in teh bathroom"
irsw, 14 Juillet 2018

I had an issue with the Bathroom as there was a glass screen and when you open it up to get access to the bathing area you cannot do so as it clashes with the sink area this needs to be address as it is of no use, why have the glass screen in there if you cannot open it up properly

"Perfect "
Jane F, 09 Juillet 2018

We were due in Norwich to celebrate my brothers birthday and decided to stay here as it was close to the pub that his celebrations were at. From the moment we arrived to the moment we left we were made to feel welcome. We had two double rooms and a single, the doubles had air conditioning, but the single did not, but a quick chat with someone on reception and a fan was supplied. The rooms were lovely, spacious and the beds were comfortable, my partner loved the pillows so much he wanted to take them home!! We went to the restaurant area to watch the football and the gentleman serving is a credit to the company, nothing was too much trouble for him. We all slept very well and the shower in the morning was very invigorating, a bit too much for my slightly worse for wear partner ?? When we return to Norwich we will absolutely stay again at this hotel.

"Amazing"
janlenton1964, 09 Juillet 2018

Beautiful hotel. Very clean, lovely neautral decor, quiet, lovely quiet bar/restaurant, the cooked breakfast was lovely and hot and didn't have to wait long. outside eating,/drinking area, friendly welcoming helpful staff. Definitely staying there again when I next go to Norwich. Well worth the price.

"Lord Mayors Event"
Kevla11, 08 Juillet 2018

Very pleasant Hotel a short 20 minute walk away from Norwich city centre. We were allocated a 'Cottage', which was a large comfortable room in one storey building. It had been recently refurbished and room and bathroom were bright and clean. Plenty of Car parking on site. Staff friendly and efficient. No time to try out the food, but Room was great.

"Perfecto!"
Paul D, 07 Juillet 2018

First of all, easy to get to and also close to the city but still feels out of the way and secluded. I was upgraded to what was basically a two-floor cottage and one of the best places I have stayed in any hotel around the country. Perfect air con (in 30-degree heat!), spacious, comfortable, large TV in the lounge and another in the bedroom - quiet overnight so a great night's sleep.... The upgrade is not why I will stay again though, that is just a great one off..... From the moment I arrived all the staff and managers were extremely welcoming, seemed genie more than corporate and were efficient and professional at every single contact - perfect! The food in the restaurant could not be faulted and we served very quickly. The prices were less than I would expect for the quality. So, all in all, a very satisfied customer here - thank you to the whole team for making my busy week a lot more enjoyable!

"Group of gardeners"
Martyn D, 01 Juillet 2018

A coach load arrived and were immediately booked in and luggage taken to their rooms, which were very comfortable, they had all been updated. The bed was comfortable, the bathroom spacious, towels changed ever day.All staff were friendly and helpful. The bar staff served in our private dinning room as well. I could not fail to recognise their,friendly and professional approach.

"AMAZING "
Sophie H, 24 Juin 2018

From start to finish this was such a great place to stay! We arrived and were swiftly checked in by a friendly receptionist. Our room was a good size and decorated beautifully. It was well equipped with a tea and coffee making facilities. The bathroom was a good size and the shower was lovely and powerful. It was very clean all over. The bistro was appealing and the gloriously yummy! The service was great. We plan a return visit to the bistro with other family members. You honestly couldn't stay anywhere else in Norwich for this price and quality! A must book!

"henry rollins at local theatre"
Tony C, 22 Juin 2018

great hotel location, nicely appointed, friendly staff and very clean. i was making a quickfire visit to see 'henry rollins' speak at the local university, used this place as an emergency booking and was very pleased to find what a nice hotel this is.

"Group holiday"
mumnorthwood, 15 Juin 2018

Excellent hotel. Recently updated. New bathrooms, comfortable beds, clean and recently decorated, helpful staff who dealt with all request promptly. I came with a group and enjoyed sitting in our own dining room at meal times so we could enjoy each other's company. The meal selection each day was excellent although restricted , which was understandable, due to us benefiting from party rates. I have special diet needs and I was impressed that each day the chef had prepared the menu choices specially for me taking out ingredients I am allergic to. Generally I am not used to such care in menu preparation. An excellent stay

"Beautiful hotel near the ciity"
Cobblers1961, 12 Juin 2018

Stayed for 1 night and wish it was longer. We were greeted at reception by a very polite receptionist. We stayed in the attic room which was a very spacious suite - beautifully decorated and extremely quiet and comfortable.Lovely big bathroom with roll top bath and walk in shower. It's location was perfect on a quiet street but only 15 min walk into the city. Breakfast was very nice - help yourself buffet plus cooked to order full English again the staff were very pleasant. We stay in Norwich on a regular basis and this is the first time we have stayed here but The George will now be our number one choice.

"Overnight stay and meal."
4annie51, 12 Juin 2018

Nice hotel fairly recently refurbished by the look of it. Found it eventually after driving past once because from the road you can't see the name “The George”, it says Arlington. Sineage needs looking at. The staff at this hotel are very good. Reception, friendly. A big shout out to Alastair who served us at dinner, an exceptionally good waiter. Sharing a room with my daughter we wanted a twin bed room. It was clean, tidy, basic. The pillows were, in my daughter's words, like bullets, really hard, but after a very long journey we were too tired to go to reception and ask if they had replacements. We invited guests to dinner, the meal was very good. Then joined by others for drinks we were very well looked after by Alistair. Lovely meal, beautifully cooked, very pleasant evening. Breakfast. We chose the full English. It was ok. We could see they were busy so didnt mind waiting. The complaint we have is being given crockery from someone else's table. Granted, the cups, saucers, cutlery had not been used (we hope) , but really, once guests have been sitting at a table you clear the lot and relay with clean crockery! You don't pass what's unused to another table surely? Someone could have handled it if not used it. We didn't like our cups, saucers etc passed to us from the table opposite.

"Great hotel, excellent staff 5*"
danisummerrose1, 09 Juin 2018

Visited the George hotel for a few birthday drinks. All staff were warm and welcoming but i was served by a lovely young man Alistair, he was very warm and welcoming and is a asset to the George hotel team, had a great night. Didn't stay at the hotel this time but will be returning to stay soon. Thankyou for your fantastic service!

"Group Holiday stay of 4 nights Half Board"
jmrose99, 07 Juin 2018

41 of us stayed at Best Western George Hotel in Norwich. The staff were excellent, nothing was too much trouble. Meals served with a smile and very tasty. Thank you to the Staff of George Hotel for making our stay so pleasant.

"Fantastic Hotel Fantastic Staff"
Len M, 01 Juin 2018

“We arrived and have stayed here before although a year earlier and was met by Alistair from behind the bar, he welcomed us and promptly said he would look after us whilst we stayed assisted well by Molly, well I can assure you they both more than looked after us from the restaurant booking to even just bringing our drinks to our table whilst they was both very busy they seemed to find the time to go the extra mile, they was always happy even though we knew they did long hours and nothing was a problem, we wished all hotels was like this where ever we go. Please pass on a big thank you from Len, Sheena, Janet and Steve and also let their manager know what a great job they are doing please. Fantastic stay with fantastic staff.”

"Simply the Best"
reedshe, 31 Mai 2018

This is our second time to the The George for the Lets Rock Norwich Festival. It has been refurbished since the last time and looks great and very smart BUT it is the staff that make this place - they are all professional and accommodating and nothing is too much trouble. Special thanks to Ali and Molly and the rest of the team who were all great. We had one of the cottages away from the hotel...lovely. Oh and a mention to the chef...we had dinner the first night - wonderful and the breakfast was lovely and hot and tasty. Thank you all again and look forward to seeing you next year...if not before. Sheena and Len

"Toop Notch"
gooner350350, 29 Mai 2018

We stayed here for a couple of nights to attend a festival in Norwich on May bank holiday and what a pleasant experience it was. The hotel is very well presented with clean, comfortable rooms and, in particular, a comfy bed. Unfortunately we didn't make breakfast but did enjoy an evening meal and lunch. The service and quality of the food were both excellent, recommend the rib-eye for dinner or the ham, egg and chips for lunch. All of the hotel team we met were helpful, friendly and polite, obviously all keen to help us enjoy our stay. I would like to thank Alistair for his attention and service on Friday night, top notch !

"Excellent Hotel"
583James, 29 Mai 2018

Our experience was excellent. The staff could not have been more helpful and friendly. The rooms were clean and bright and well furnished. The breakfasts and dinners were excellent, with a good choice and prompt service. We stayed 4 nights and the menu was varied. I recommend this hotel very highly.

"Ms Theresa Mann"
TheresaMann, 28 Mai 2018

Stayed here last night for the best weekend festival in Norwich. Staff were very friendly and extremely professional. Everyone went out of their way to accommodate any request and also booked us in early. Breakfast this morning was also lovely. Hotel very pretty and comfortable. Would highly recommend!

"Faultless Hotel"
Howard C, 23 Mai 2018

One of the best hotels,I've stayed in for a long time,whoever trains the staff wants a big compliment.From phoning up reception on the long drive down ,being disabled and my business colleague had booked a room without an accessible shower ,the lady on reception moved me to an a fully adapted cottage ,no problem sir.The young man at the bar ,great mine host was also on breakfast in the morning equally as pleasant has the night before,I'd employ Alistair,great asset to any business.If your coming to Norwich or on your way to the Broads ,stop here you won't be disappointed.Plenty if parking .

"OK"
Paul L, 22 Mai 2018

Stayed here on a recent business trip to the city. My usual hotel was full so did not have a liot of options and chose here. Had a tiny single room that had seen better days unfortunately. Staff were friendly enough and the food in the bistro was not bad. Overall, not the worst place to stay but nowhere near good enough to become my go-to hotel in Norwich.

"Ideal Location"
XKJaguar, 16 Mai 2018

It was just a 15 minute walk into Norwich, to visit the Castle and main town an ideal location for a 2 night break away. With good parking and wi-fi. We ate in the restuarant one evning and we could not fault our meals of venison. The staff were al lboth friendly and helpful. Breakfast was plentiful with a good range of hot and cold fayre. The hotel has just been refurbished and the room we were in was lovely.

"Trip to Norfolk"
132traveller66, 07 Mai 2018

Group of 30 farmers from lancashire stayed 4 nights in April 2018 comfortable accommodation very good food with excellent service from hotel staff. An ideal hotel for groups visiting the area with good location.

"Amazing anniversary stay in the Garden Suite"
MelissaCollin, 06 Mai 2018

We last stayed at The George Hotel for our wedding reception 20 years ago, so we returned as a family for our anniversary. We'd booked a suite as there were no family rooms available on that date, but the Garden Suite was an amazing surprise. It is a little self-contained house behind the hotel, with its own decked garden, large sitting room and kitchenette, bathroom and bedroom with bunk beds on the ground floor and a big double bedroom upstairs. The upstairs bedroom had a little balcony, through which you can always communicate with the downstairs bedroom, making it ideal for a family with older children. The whole place is beautifully designed, with one side being a glass atrium the height of the building. It has air-conditioning too! The fridge and microwave in the kitchenette means that you can cater for yourself in a small way if you are staying for longer, which is a lovely touch. It is also very quiet! The staff matched the standards of the accommodation and more. They were friendly, efficient, attentive and we were very well looked-after. We were immediately given a complimentary bottle of wine when we mentioned that we were sitting in the same room where we had our wedding reception, and the food that went with it was delicious and very reasonably priced. Even when they were very busy at the breakfast service, nothing was too much trouble. They are all a credit to the hotel. Overall, the stay did what we needed it to do: take us completely away from the stresses of our everyday lives for a little while. Thank you!

"best hotel in norwhich"
soulcreations, 30 Avril 2018

lovely staff, high standard of cleanliness, and decor. gorgeous quality food. Staff go over and above for you. 5 stars. Very accommodating, had to change my room at the last minute as friend couldn't come with me - no problems.

"Excellent Stay - would stay again"
Fran B, 27 Avril 2018

We had an excellent stay at the Best Western George Hotel. We were part of a big group and the staff honestly couldn't do enough for us all. It was clear the hotel had been recently renovated throughout and to a high quality. The entrance and reception was very inviting, the decor throughout felt fresh. The dining area was also nicely done and we were impressed with our room, clean linen & lot's storage. The car park was also very good, with plenty of spaces. Getting into Norwich centre was about a 10 minute walk with an underpass, so no need to cross any major road. Would highly recommend. We also visited on a very hot day and although the heating was on in the room (??) there was a good air con unit that quickly cooled the room down.

"Much improved decor"
SpiritedAdventurer, 26 Avril 2018

I wrote a review of this hotel about a year ago. Stayed again for one night in a single room. Decorated and fully refurbished, new carpets. So far so good. However, room was quite close to the bar so quite noisy and I could hear a man snoring next door, shower running etc. This was annoying but not as annoying as the shake-and-vac smell in the room (I have very little sense of smell so this must have been very overpowering to normal people) . I like this hotel very much, the staff are great, the place is relaxed, clean and tidy. I would stay here again but would request a first floor room (as I had last time) but would please ask management to just air through the rooms and not use fancy (or rubbish ) smells when they are not required.

"Group Booking"
493steph, 24 Avril 2018

We had a most enjoyable weekend at The George. The hotel is well situated on a bus route to the city centre, the rooms comfortable and clean. We were given the use of a private room for dinner on the Saturday evening and the food was enjoyable and good value. The staff were excellent, very helpful both during the booking process and during our stay.

"Group booking for weekend with private dinner in function room."
mikerondot, 18 Avril 2018

The manager and staff were most helpful and businesslike during the planning and booking stage. We enjoyed a comfortable weekend stay and a very good private dinner served in the function room. Ongoing refurbishments and improvements continue to make this a very good choice for location and service in Norwich. The room rates are extremely competitive for this level of service and accommodation. Many thanks to Julie and all the staff.

"Lovely Hotel"
Murrays3, 16 Avril 2018

This hotel had everything we could want, easy parking, short walk into town, very comfortable room, lovely bar and restaurant, friendly efficient staff. A special mention about the barman who was extremely efficient and welcoming. Wouldn't hesitate to stay here again.

"An OK Hotel"
John G, 02 Avril 2018

Difficult to be 'excited' about this hotel. Reasonable location for city centre,free parking, room & wi-fi fine. Dining area for breakfast/dinner is small and choice of breakfast cereals/fruit limited. Sevice was slow for our evening meal despite there only being 6 other diners, but staff are friendly and food was OK

"Night before an agility competition "
Michele C, 30 Mars 2018

Lovely hotel. Arrived as I booked. I have a dog with me so I am in one of the newly refurbished cottages, and very nice too. I had to change rooms sadly as the lock wasn't working but it was a minor issue and sorted within minutes. Staff are very nice and helpful. Food is lovely and service (room service as I didn't want to leave my dog too long alone in a strange place) was good. Room is comfortable and bathroom well stocked and maintained. Tea/coffee facilities were good too. Bar has a wide selection of drinks. Popular place tonight at least car parking was full. Recommend staying here. ??

"Brilliant hotel "
Tom P, 29 Mars 2018

Very good hotel would recommend for any business users and families really. Booked directly for the best rates and got a single bed which was very large like a mini double bed. Room decor very modern and clean. Only issue with the room was no off switch for the extractor fans which operates as soon as you open bath door. It does go off so not bad Breakfast was hot and quickly served. For me the breakfast area needs some ambiance and a bit of life. Sitting in silence is not my thing.

"Short walk to the Unthank Road and 25 Bus to UEA"
Wildnerness, 24 Mars 2018

Good price for Bed and Breakfast - very attentive staff whether over the phone or face to face. The room and linen were very clean, cute simple room design, great breakfast incl. cooked and continental, dogs welcome, great position and plentiful parking.

"Good room,good surroundings but let down by a disorganised breakfast experience."
bellmatic, 22 Mars 2018

Good room,neat clean, good beds and shower but let down by breakfast.Not the biggest hotel and not that busy but when we arrived in the dining room at 8.50 and things were not good. Tables not set,tables not cleared and yet only 8 more guests having breakfast, with a staff of 3 things should have been so much better ! The breakfast buffet table was pretty empty and what remained looked quite neglected.Tea and coffee arrived quite swiftly and was good as was the two English fried breakfasts, those who had the continental breakfast were less than impressed. The staff were young and willing but needed more direction and reminding that breakfast is a quiet time not an occasion for loud conversations.

"A good alternate "
WyldeGreenJMA, 26 Février 2018

We stayed for one night in the city as we couldn't get into our usual hotel. This hotel was very polished following the recent refurb although not entirely sure about the colour choice, the bedroom was a bit dark and institutional. The welcome and check in were excellent and the hotel had all the usual services. We had arrived early not expecting our room to be ready but very pleased when it was. Heard some music through the walls on Saturday night but not late and some children thundering up staircases Sunday morning but was otherwise quiet. Breakfast on Sunday morning was nice and again had great service. All in all the staff were a 5 out of 5, hotel overall 4 out of 5 and will definitely come back if our normal hotel is fully booked again.

"garden suite was an unexpected but great surprise"
Helen C, 24 Février 2018

I booked fairly last minute for myself, husband and 2 children. We were expecting a family room so the garden suite was a massive but lovely surprise at very reasonable price. It was like an apartment and we were actually disappointed we were only staying a night there. It was very clean and comfortable and so much more space for 4 people than a family room. Only very minor complaint was the wet room. If someone had had a shower, the next person to use the toilet had to stand in a puddle of water! Would definitely consider staying here again if we visit Norwich.

""Highly recommended" hotel close to city centre!"
JulieDGibson, 22 Février 2018

We were delighted when we arrived at this little gem of a hotel, close to the city centre, particularly as it offered free parking. A very helpful receptionist greeted us and mentioned that they were undergoing a refurbishment and whilst most of the work had been done, the corridors were still a "work in progress". This was not a problem (we had been forewarned) and did not impact on our stay in any way. The bedroom was bright, airy and absolutely immaculate. The bathroom though small had an excellent power shower and a roomy shower cubicle. We headed to the bar where we enjoyed a few drinks served by a very attentive barman. Prices were very reasonable and there was a good choice. I have to say the breakfast was superb! A great choice and all cooked to order. Everyone arrived for breakfast at the same time but it was handled with efficiency and the food came out piping hot and very tasty. We did not dine in the evening as we were heading out to a party but what we did see, looked lovely. I would not hesitate to recommend this hotel to anyone looking for a small, friendly stay close to the city centre.

"Singing with my choir in the Cathedral so a very busy weekend ..."
alexeanne, 19 Février 2018

Unfailing helpful, nothing was too much trouble. Could cope with all dietary requirements, certainly walked the extra mile. Taxi and bus information provided, early breakfast accommodated and a friend coming for two meals presented no problem. Thank you.

"Very good all round"
t555ade, 13 Février 2018

Generally a welcoming hotel with all your required amenities. Hotel currently under refurbishment. I have given 5 stars for Alasdair, as he made our stay super. Very professional and a credit to the hotel. Rating would have been a 4star, so thank A.

"Worth a Stay, Even Though Currently Under Re-Development"
SmaxBeast, 22 Janvier 2018

I had noticed that the hotel was under redevelopment after I had made the booking. I decided to continue with my stay, despite this, and I was pleased that I did. On arrival, there was obvious building work going on in the reception area, and there was a temporary reception and entrance to the right, just before the bar area. The staff were very efficient and friendly, so received a pleasant welcome on arrival. We were delighted with the bedroom, despite not being the largest I had ever stayed it, the room and en-suite had obviously undertaken a lovely new redecoration. Very tastefully pained walls in a sage green colour, and a very smart white en-suite with large walk-in shower. I was delighted to discover that the shower was nice and powerful; too often in hotels, the experience in a lovely looking shower space is spoiled by a feeble, luke-warm dribble. My daughter enjoyed a lovely full English breakfast, and I had a couple of rather tasty grilled kippers. The staff were very helpful as they allowed me to leave my car in the hotel car park for the morning whilst my daughter and I caught a cab to the university.

"Great for visiting city centre "
Sarah H, 22 Janvier 2018

We visited here for a long weekend. We knew in advance that there were refurbishments going on but didn't disrupt us in any way. The staff were really friendly especially the guy who worked Fri and sat eve and the two ladies on Fri and sunday eve. The room was down a warren of corridors didn't realise how big it was from the outside. Was really nicely decorated with a comfy big bed.was expecting a double was more of a super king. The only thing that was a bit odd was that the taps were set too far back on sink making it difficult to wash hands without getting water everywhere. We ate in the restaurant on the Fri evening and the food was really tasty. Same for the breakfast on the mon morning. Only a short walk from the city centre and there was ample parking. Can't wait to see it when all the refurb is finished.

"Lovely place even with work being carried out "
Mary H, 19 Janvier 2018

We stayed at the george for business good everything we wanted. They gave a good room a bit of walk from reception but it didnt hurt. Check in easy check out the same can i complain not at all i also noticed other rooms off the hotel to the side. Would i stay again yes i would

"New Years Eve"
_jwl1945, 04 Janvier 2018

I was in working Norwich on New Years Eve. The George provided the perfect place to stay, not noisy and I was able to sleep. The staff were very good and the food was excellent. The hotel has had some refurbishment but there is still some way to go as it is still shabby in places. It is very convenient for the city centre

"great xmas"
mikedwix, 03 Janvier 2018

booked hotel with my inlaws had a great time food excellent, staff very good, pet-friendly after meals went in the bar with the dog welcomed no problem.had a good time Christmas dinner was fantastic. waited on by very friendly waitresses. rooms very good, the hotel has just had a full restoration. very smart.

"Mr Labrum"
Rich L, 02 Janvier 2018

I was in the George hotel over the Christmas and New year period, I have travelled quite a lot in my years and I was extremely impressed with my stay, The staff are excellent and can't do enough for you, the hotel is modern very clean and was nice warm and welcoming, the food was probably some of the best I had in Norwich and of a very high quality. In fact my stay was so good I ext need it for a further week. When I use a hotel in Norwich again I will make sure this is the only hotel I will book. Congratulations to all the management and staff at the George your doing an amazing job

"Great place to stay!"
tigertomuk, 27 Décembre 2017

We stayed here over Xmas with two young children. We stayed in the Garden Suite which was perfect for us. It had a small bunk bed room downstairs and a double room upstairs, a little area hidden away with a fridge and sink, kettle, etc. The bathroom was like a wet room with a good shower. Beds were comfy. Could have done with a curtain over the main door/windows as kids found it a bit scary with bare windows. Comfy seating area downstairs. It was like a little apartment. We even managed to get a cheese sandwich delivered from the bar on xmas day for our fussy daughter who didn't eat much of her xmas lunch! A great little hotel! My sister also stayed in a single room which was very cosy and comfy, although she could hear the tv from the next room - earplugs were useful! Met some friends in the bar on xmas eve and had great service - a good gin selection! Not a particularly lively bar, lots of elderly people, but great if you want a quiet catchup with friends.

"To be avoided"
Charlotte M, 24 Décembre 2017

Very shabby, heating in room didn't work, mattress old and lumpy with springs sticking up. Dreadful breakfast. Bar was cold and uninviting. I make a point of choosing Best Western hotels usually because I've previously found them to be of a consistently high standard. But the George really keys the brand down and it's nothing love a Best Western hotel.

"1 night for a birthday"
Sue F, 11 Décembre 2017

I wasn't expecting great things, after ready so many bad reviews, but as we were only staying for one night while attending the Polar Express MNR nearby thought we would stick with it. We were not disappointed the staff were very attentive and friendly the ambiance of the public rooms was lovely and really warm. Our room was tidy smart clean and welcoming the bathroom was spotless and again warm. We had booked the family room for my daughter, which was stunning, they were really happy with that, the best family room ever. We stayed for dinner which again was very good. Overall a very positive experience. Thank you

"Home from home"
Gordon M, 10 Décembre 2017

Exceptionally friendly hotel with some of the nicest caring staff you would ever wish to meet. Undergoing a lot of renovation and already the improvement are showing through, lovely place to stay in Norwich close to city

"EXCELLANT HOTEL, PROFESSIONAL STAFF"
stephensB747JZ, 06 Décembre 2017

I have been staying on business at a number of hotels for the past 10 years, The George Hotel, Norwich, is probably one of the best hotels I have stayed at for making the guest feel at home. The staff are both professional and very friendly. It a hotel that gives value for money, with extremely good service.

"Fabulous"
lindylou2707, 03 Décembre 2017

We went to Thursford Christmas show. Stayed here one night. Pure luxury...despite on going renovating. Fantastic staff. Food brilliant . Room was super comfy and would not hesitate to recommend . The bar staff right through to cleaning staff were amazing.

"Excellent service, lovely eoom"
chh22, 11 Novembre 2017

We were lucky enough to stay in a very newly refurbished room. It was room 23 and we could not fault it. The check in and out was fast and efficient and the staff were extremely friendly. They helped us get a taxi and arrange a taxi Home from the wedding we were heading too. I couldn't recommend this hotel enough! One of the better best westerns we have stayed in.

"Overnight stay"
davidhallam394, 09 Novembre 2017

The hotel is down a little side road and there is no noise from the A11. The check in was done very quickly and my room was on the ground floor and was easy to find along the bottom corridor. There were the usual tea and coffee making facilities and the TV, But most of all the internet was a BT hub and at last a hotel where the internet is fast and spot on, no keep dropping out while you are trying to do your work.Now the bathroom one problem only here, when you switch the HOT tap on COLD water came out, and when you switch the COLD tap on HOT water came out.The dinner was och and served in a polite manner the English breakfast was brilliant enough for to last you the whole day. Overall not a bad Hotel will stay there again i should think so.

"Oh dear......."
LWG16, 25 Octobre 2017

We stayed for two nights, a short visit to Norwich. The hotel is in the process of being majorly re-furbished, this we found out about on our arrival, not before. Fortunately we were allocated room 132 which is in the refurbished part of the hotel, unfortunately you are sent along many corridors with differing floor heights, the door had been removed from the boiler room and just stood against the wall, narrowing the already narrow corridor, not brilliant if you suffer from mobility issues. The room smelt of new decor and was pleasantly decorated but not to a brilliant standard, and the toilet had plaster dust on the bowl and seat, this was reported and dealt with whilst we were out. The first morning we both had showers and the bath did not drain away at all, neither did the basin or......the toilet. We again reported this and it was dealt with whilst we were out for the day. On the last morning our showers were both just warm (not warm enough to attempt to wash my hair) I was told on reporting this that they were aware of this situation. There were other issues which we didn't report as I was beginning to feel like a picky customer which I am definitely not! I felt sorry for the staff who are obviously working twice as hard to keep the ship sailing, so to speak. The hotel is located on one of the main roads into the city and it is only a 15 to 20 minute walk to the city centre. Breakfast was lovely and a good choice, the cooked breakfast was ordered as soon as you sat down and cooked fresh. The tea and coffee tray in the room was also well supplied with a good choice of tea, coffee (decaf too) and hot chocolate. Overall we felt that we have overpaid for the inconveniences of staying on a building site. I have stayed with Best Western Hotels before and felt I received value for money, on this occasion we did not I'm afraid.

"Where to start?"
mjames19, 21 Octobre 2017

So I booked this place after staying at the best western brook hotel also in the city, which was a really nice hotel and thoroughly enjoyed it. This best western on the other hand.. I cannot find a good thing to say about it. We pulled up to what can only be described as a haunted house lookalike that hasn't been cared for in years. We went inside and was given an outside cottage.. the second I stepped foot inside I was hit by an awful wet damp smell and a room that was about the same size as the inside of my car.. I sat on the bed that felt like it had been there as long as the hotel, opened up the window to try release some of the scent and all I could hear was cars driving outside the window.. felt very uncomfortable in here.. so we phoned up and was kindly moved to a room in the main hotel. We'd already packed up the car by this point but as the lady was kind enough to sort a room we thought we would give it a go. 3 months later I'm still struggling to wonder what was worse.. the cottage or the main hotel. The paint work and decor I would be surprised if it wasn't an 8 year old that had painted it. The place was just terrible, and more expensive then a lot of hotels in the city. We couldn't stay and went to a different hotel. The only positive from this whole nightmare experience was getting our money back, so Thankyou for that! I don't like to leave negative reviews, but I really did not enjoy myself at all.

"Surprisingly good!"
rawSurrey, 20 Octobre 2017

A last minute booking turned out to be a good choice. Although the hotel is going through huge refurbishments and the long winding trail to find my room it was worth it. Although a bit small it was well kitted out and clean . The shower in the bathroom was wonderful and the choice of toiletries good. The bed was comfortable and the air con very efficient. The only thing against it was i could hear the peoples conversation next door, so I put the TV up. I didnt go into the bar or restaurant area but both looked good and full of life. There was ample parking too. When I next return to Norwich I would have no hesitation in staying here again.

"Happy "
Francesca W, 16 Octobre 2017

As hotel go this is not bad slightly dated but the fact they have separate area for pet fredlily rooms for me is a winner they always leave what I like to call a care package outside your door been if you choose not to have your room made up fresh towels everyday with top up of tea and coffee priced well fredlily staff and a good place to get your head down

"Back again!"
758mothergoose, 03 Octobre 2017

We were a large party and the hotel was very comfortable in spite of being in the middle of a major refurbishment. The food was excellent - well presented and piping hot. The staff very pleasant, courteous and helpful at all times. Our room was small but very pleasant. One little comment - bathrooms could be improved if handles were fitted by the bath (for those of us who are not so young)!

"Functional but not pleasant."
Agatha D, 28 Septembre 2017

I've never given a 'poor' rating for a hotel before, but unfortunately that is exactly how I would describe my experience here. I was staying with a few family members (attending a family funeral in the neighbourhood). We were all disappointed with our stay. On a plus note, the bedroom was clean and pleasant, the beds comfortable and the bathroom bright and roomy. I had a good cooked breakfast too. My sister also enjoyed bar food she ordered on arrival. However, as soon as we arrived our difficulties began. I was sharing a room with my elderly parents, but it had been prepared for just two people, so we had to call reception to get another teacup and towels sent up. A short time later, I merely nudged with my knee, the stool in front of the dressing table, and a leg fell right off ! (I'm very glad I hadn't actually tried to sit on it). We had to call reception again to report the incident, but we weren't happy with the response. We were told a maintenance man would look at it at some point, but there didn't seem to be any sense of urgency about this. As my mother wanted to use the dressing table immediately, she suggested that they find a replacement stool/chair from somewhere but this was considered impossible because all the rooms were booked up. No spare furniture anywhere in the hotel? Really? So our faulty, unusable stool remained in our room, and amazingly, was still there 4 hours later, when we returned from the first part of our family funeral. Reception were called a third time, and eventually, someone arrived with two spare chairs, and took the broken stool away. Later that evening, we all returned from the second part of the funeral, and went to the bar to have some drinks. It was about eleven o'clock. It was not possible for me to buy drinks with either cash or card - all purchases had to be put on hotel room. This seemed a very inflexible and unhelpful policy to me but I didn't argue. As the bar was busy, my family and I went outside onto the terrace for a little while, until it began to rain. So we returned to the bar, to find that there were no chairs left for us in the main room, and that the only chairs available were in another room that had no lights, and was in complete darkness. We couldn't find the barman anywhere to help us with the lights, so we had to move several heavy armchairs into the main room. A glass of wine got broken in the effort. Still there was no sign of the barman, and in fact, at just half eleven, the bar appeared to be shut down and closed for the evening. How very disappointing. We all needed to be up early the next day for travel, but we also needed to unwind after an emotional day. I've never stayed in a hotel before that had such an early closure time for the bar. So overall, the best that I can say about this hotel is that is functional, as long as you are lucky enough not to have broken furniture in your room. But don't expect to enjoy yourself. I certainly wouldn't stay again or recommend it to any friends.

"Had a meeting with food added"
Anthony P, 21 Septembre 2017

Staff on arrival were more than helpful as I was giving a talk and had to bring in projector, screen, computer etc., they held the door open and showed me to the room. The meal was plated up as we were having a meeting and talk, the casserole was very tasty, new potatoes, sweetcorn, cauliflower, broccoli and carrots all cooked to perfection. It is a small hotel set on the edge of the city but in a quiet area, they are having a massive refurbishment programme and I guess it will be a great place to stay, truly within walking distance into Norwich.

"Quirky"
sharon_ramsell, 11 Septembre 2017

I stayed at the Best Western George hotel for the weekend because of work. It is very quirky and the staff were very friendly and welcoming. The building itself is quite old and my room did have a damp aroma to it, but as I was only there for two nights it wasn't a major issue and I believe it is in the process of refurbishment. It was very clean throughout. Ample on site parking available too which was a bonus. The food was really nice and the bar area nice to relax after a long training day. Hopefully if I visit again in the future I can enjoy the fully refurbished rooms.

"In need of refurbishment"
Michael B, 06 Septembre 2017

I had stayed here 2-3 years ago but place does not show any signs of being refurbished yet, which it really needs. Road works outside on main road mean significant detour to reach hotel. Car park quite small for usage. Breakfast offered a good choice. Evening meal as Ok except for "well past use by" date of side salad. Reported it to waiter, and again when checking out and offered extra BW points. Was given free gift on arrival as a platinum card holder

"In need of updating "
sgils, 04 Septembre 2017

Good location and easy to find in a nice setting, but the hotel itself is desperately in need of updating. The room we had was one of the few that had been modernised, but the paintwork looked shoddy and done on the cheap. The majority of the hotel is in need of a revamp and looks grubby and unloved. The hallway and stairs carpets were in desperate need of a good clean from a powerful Dyson. And the whole place had that old musty smell especially the corridors. Bags of potential but the revamp is definitely overdue. The receptionist was friendly and helpful.

"Small room in a tired hotel"
MeSteveKB, 29 Août 2017

The George is in an old building; modernisation is happening and is necessary. The room, in the main building, was small, just big enough for two people. The shower cubicle was very small which led to much elbow bumping whilst showering. On the plus side the staff could not have been more cheerful or helpful. Breakfast was cooked to order by a chef who could not manage crisp bacon, the rest of the meal was good. Twenty minute walk to the centre of town, a taxi back from the town centre cost £7.

"Joke of a place "
dannywiley82, 22 Août 2017

So checked in and all is well!!! Then room is like living literally with some one can hear there toilet when they brush there teeth the hotel is been refurbished nice of them to let us know due to working nights which they knew used our corridor like a walkway to the canteen!!! The place is so dated with phones in the room my great grandmother would use definitely would pass you'd be highly disappointed what a shame could be so nice but everything is so wrong I'm afraid!!!!

"Unexpected charm"
BorehamCarter, 01 Août 2017

I wouldn't normally attribute character or charm to best western, but its apparent that this hotel wasn't always a best west and there are hidden shadows of the fact that it was once a much loved family run inn. We stayed in the annexe outside comprising 4 modern rooms that are a great use of space, affording all that could be needed without any extras but doing everything it needs to on the tin. Cleanly. Breakfast is overpriced at £11 and no effort is made with it at all. Canned mushrooms.. bouncing poached eggs, generic sliced bread... With a short walk in to Norwich, certain to find much better. Night staff highly intelligent and friendly, but there seems to be something less than hospitable around a lot of Norwich people..l they can't wait to clean things away and effectively get rid of you. I spent a whole weekend scratching my head trying to get over it...

"Good Value"
840raymondh, 24 Juillet 2017

I have just returned from another working weekend in Norwich were I stayed at the George Hotel for the second year running . It was again made by the Staff who make sure you are treated with good old fashioned Service . The Hotel is having some TLC work carried out at the moment but I hope they keep the charm and character you get from this place . Good Value for the money .

"Bog standard for a night's kip"
thrilho, 24 Juillet 2017

The hotel is a little dated, but the bed was comfortable and okay to get your head down for a night. Shocked to find a black makeup mark over the supposedly clean towels. The one thing I would advise is not to get the breakfast - £11 is a rip off to say the least for undercooked bacon/sausages and if you're only getting a few items from the menu, it's still at the set price. Staff were friendly and helpful though.

"Comfortable, Clean and Friendly"
Jeannie C, 22 Juillet 2017

We stayed here for a couple of days while attending our son's graduation. Our room was light and airy, and the twin beds were very comfortable. We were lucky to have air conditioning - in fact I believe we were in the first room to be connected. Nice big bathroom. The only thing I found missing were bedside lamps. The service in the bar and restaurant was excellent. We would stay here again.

"Comfortable stay"
Grace M, 17 Juillet 2017

The hotel was clean and staff were very friendly. I had a single room. Clean and comfortable with en suite, but in my opinion, slightly overpriced. Breakfast was good, continental and full English option. Very enjoyable. My only grumble was bring woken up at 7:30 by the floorboards and noise from the room above, but can't really hold that against the hotel itself.

"1972"
Tom B, 05 Juillet 2017

What can I say? This place is tired, booking mixed up (but sorted) 1970 avocado mens loo, instant coffee in a cafetiere, leaky roof, shower that sprayed the whole bathroom, bar staff who just wanted to go home, and to top it all there didn't appear to be a grown up to discuss our disatisfaction.

"Hotel is being improved"
Martin G, 03 Juillet 2017

I have used this hotel a few times before...... Norwich for some reason is busy this time of year and my work could only book me in a Single room...... Not hotel's fault...but I like large bed....Small single is not my first choice. Room was I think still small....I had to move a chair to door as it blocking the way in the bathroom. I understand single room is going to be small,but it would be hard to swing a cat in the room......not that I would ever think of doing so....as unkind to a cat. A wedding party was eating when I reached the hotel,and as the room they were in was just across from mine...I could hear them while in my room. Thankfully they did NOT have music in the evening....that would have been very bad for my sleep. Had a meal in restaurant which was to normal standard,as I said...I have stayed before. Breakfast on Sunday starts 08.00....which was to late for me,as I need to start work at 08.20 a few miles away. Thankfully the Chef agreed that I could have earlier breakfast....and it was cooked and just waiting for my choice of eggs when I came in....I had place my order in the evening so Chef would know what I wanted. So THANKYOU Chef....Hotel for helping my get cooked breakfast before a long day.

"Great little Hotel with fab staff"
reedshe, 26 Juin 2017

As soon as we walked into the Hotel we were greeted by a big smile and hello, good start...from then on it only got better. We had one of the cottages - really nice and clean - in fact spotless. We were there for the Lets Rock Norwich festival. This Hotel is great as a base and the breakfast was lovely. The staff could not do enough for us and always with a smile. I would like to mention Charlotte (reception) when we arrived and Judith who was always happy and accommodating and last but not least Hannah in the bar such a lovely young lady. Thank you all we had a fab time. Sheena and Len

"Decent clean hotel with comfortable bed"
steveorpington, 25 Juin 2017

Needed a hotel close to Earlham Park so this came up and despite some mixed reviews I booked here. I arrived around 11am and my room was still occupied but was able to leave my bags in the office safely. When I did come back and got into room in was spacious, had room in block outside hotel, clean but had a musty smell. The bed was comfortable but please some softer pillows!! The shower was clean with plenty of hot water, the staff all friendly and helpful plus a hot tasty freshly cooked breakfast with plenty of hot toast. Not sure how far from city centre and under going renovation so when finished should be a good base to get around if you in the city.

"Don't book if you're fussy"
Richard W, 17 Juin 2017

Yes, the hotel is being renovated. It's on the website. My un-renovated room was clean, with well pressured hot water, etc. The air con isn't working but I have something called a window. Can't believe people who just want to moan. Read before you book. Food is excellent as is the service.

"Don't bother"
sian60, 13 Juin 2017

Yes, its undergoing a refurbishment, so best not to bother. I started in a double room which was tiny, the bathroom was updated (hopefully not finished as the quality of finish was poor), there was an air conditioning unit in the room but this isn't working yet, so the room was unbelievably stuffy. So I asked to move, which they moved me to a room twice the size with no problem at all. (Why then didn't I get a better room to start with I wonder?) I was with a group of people, another also moved rooms due to it smelling like a toilet! While a large room, it is clearly in need of an update. But one has to ask, if a hotel puts on SINGLE PLY toilet paper, what difference will an upgrade make? On a more positive note, the staff were friendly. (Even if there were not enough of them) and there was hot chocolate provided on the tea, coffee tray. Oh and don't expect to stay in the restuarant after 9 o clock in the evening! while it is a ten minute walk into town, if you want to walk to the cathedral or castle thats half an hour.

"Overall rating speaks for itself"
FairyBuryStEdmunds, 12 Juin 2017

Ok well I hate writing bad reviews, but if your looking for somewhere special to stay look elsewhere. The only reason we booked the hotel was location as we were in Norwich for a wedding being held nearby. The room was too small for the amount of furniture crammed in, it was really hot, decor didn't match i.e. mismatch curtains, lamps, bed runner. Plastering not patched up in places where they'd chased cables in walls, loose plug sockets. Bathroom had wobbly toilet seat and wonky cold water tap. Quite thick dust everywhere. No handle on the outside of door to shut the door behind you. Perhaps when the hotel has finished it's renovations things may be better as family also staying at the hotel said their room was nice and had air con!!! Think we definitely got the short straw. I have to say I agree with a few of the latest reviews public areas had grubby carpets, walls need a fresh lick of paint. We did eat in the restaurant on Friday evening and the food was ok but I wouldn't say it is worth the price. Staff could also do with some dining room training, e.g. the tables are set with water glasses and wine glasses but we were not asked if we were having either, we had to ask for steak knives, used glassses not cleared from the table. I appreciate it wasn't busy but bar was cashed up by 10.20 pm is this Best Western policy when hotel bar is not busy? On the plus side the staff are very nice, friendly and chatty and the breakfast was superb, very nice lady serving breakfast on Saturday morning. Unfortunately i wouldn't like to recommend to a friend and would probably not stay here if we stayed over in Norwich again.

"Mattress should've been replaced 10 years ago"
JM1990UK, 02 Juin 2017

Short version: Tatty room, ancient mattress, terrible night's sleep Our room didn't look anything like the rooms shown in the photos on Hotels.com. Perhaps they keep those rooms in pristine condition -- no guests allowed, only professional photographers? The room we were in was tatty and tired-looking, but my main issue was with the mattress. I could feel every single uncomfortable metal spring in it so getting to sleep was impossible. It's the only mattress I've come across that was actually painful to lay on -- not fit for a dog to use. If I'd been on my own, I'd have moved to a different room or turned the mattress upside down. The mattress on the other bed was very bouncy and offered little support, but was not a problem for one night. In the morning I took the sheets off and it reminded me of the sort of mattresses you occasionally see dumped in the countryside. The hotel needs to throw their one into the skip in the car park, douse it in petrol, and throw a match on it. I'm happy to supply the petrol and matches, if the hotel promises to send me a video of it going up in flames -- that's how much I hate that bloody mattress. Another issue was the shower -- the classic scalding hot one moment and ice-cold the next. I had to give up in the end, despite a decent amount of perseverance. I'm glad we were only here one night and was happy to leave, never to return.

"room 202"
Lp2018, 01 Juin 2017

Lovely stay at the Best Western. I would recommend one of the cottages if you can get one. There very quite and close to the car park so its handy for luggage! Very friendly staff who were happy to help when I locked my self out my room ( embarrassing!) would 100% stay here again!

"Spent four nights here whilst visiting Norfolk as part of a group of 25 people."
Jane T, 31 Mai 2017

My room had recently being refurbished so the condition was excellent. It was very clean and comfortable, albeit somewhat small. However, the size was fine for a single person. Our party had booked the hotel on a half board basis. The food was consistently good, with an excellent choice of well presented food at dinner time, which was served promptly on hot plates. The breakfast was also good, albeit they should provide unsweetened muesli and yoghurts. The staff were consistently helpful and cheerful.

"Not worth the price "
Kylie D, 17 Mai 2017

My room was not the best. It was at the back of the hotel and the corridors were very hot and there was many of them which is a sign of Victorian nature of the property. The room was also hot and stuffy and when opening the windows I discovered the view was of a tin roof and the back of the kitchen, so not the best. The mattress was of poor quality and squishy and very bouncy. As there was no way to control the temperature in the room I slept with the windows open but when the rain came down in the night and sound in the tin roof outside meant that I had to close it due to noise so the room got stuffy again. There seemed to be a problem with the water as both taps chucked out hot water. It took a long time to get the shower usable and even then it didn't maintain its temperature, although the pressure was brilliant. We ate in the restaurant for dinner and the food was quite tasty. Sadly when I went down in the morning and asked if I could have some tea and toast that somehow turned into me having an overpriced (£8) "continental" breakfast. I was brought 1 slice of toast and when the waitress brought out the next slice my comment that the toast was burnt was dismissed with no offer to replace it. The rest of the continental offering were dismal but I had a yoghurt and a slice of ham in an attempt to make it worth the price. They only had jam and marmalade to put on the toast. I would have told reception my opinion on my stay but no one asked how my stay was. I was presented with an amount to pay without a bill to check although one was provided when I asked. Overall I would say that this hotel was adequate but tired for a 3 star hotel, it is certainly overpriced at £70 per night plus breakfast. They do seem to be updating some of the rooms which my colleague had right next to her room but she was overwhelmed with the smell of paint and awoken by the noise of the builders before 8am. Overall, not a great experience.

"Dirty dirty dirty"
Laura S, 08 Mai 2017

My company booked this hotel for the week. It is GROSS! Carpets not hoovered, no fitted sheets on the beds, hairs in the bathroom, extremely noisy, no temperature control, very outdated, just horrible. I would have given it one star but the food in the restaurant is amazing! Such a shame that the hotel can't match the restaurant.

"Run down"
Hotspur1982, 01 Mai 2017

Although in a good location 10 mins walk to the centre this place needs updating. Corridors need painting. The building itself needs painting. some positives staff freindly enough and room had full facilities. Just think they could do alot more with it

"Dog friendly - but relegated to a prefab in the car park!"
Mademoiselle M, 27 Avril 2017

Hotel is a great location in the leafy golden triangle - if you have a dog (and we did, very quiet well-behaved non-shedding) just be aware that you are allocated one of four rooms that are basically in a prefab in the car park. Rooms were clean, recently decorated and fit for our purpose - a one night functional stay whilst we explored the area looking for houses... but would have definitely put a damper if we had wanted a more special trip. It's not as though we could then even enjoy the hotel facilities! Totally understand the risks and judgements that hotels must make - dirty dogs, badly behaved, noisy dogs etc - when deciding dog policy and we were grateful for finding somewhere in Norwich that would take us in! But when we can stay in some 5* hotels in London without a hitch and a dog... Hotel staff were pleasant and helpful / efficient with all check in / check out etc and ample parking on site too.

"Unremarkable but adequate"
SpiritedAdventurer, 22 Avril 2017

I've looked at other rooms and agree. So I had a single room that was clean and comfortable, with enough room, but needs updating. If you just want a bed and a decent shower (or bath) this room was fine. However. Plug sockets hidden (another reviewer said this) The heating was on full Thai brothel hotness all night with no means to turn it off. This is fine if we are ten foot deep in snow but not when average temperatures are into double figures. 2 radiators - one in the bathroom, one in the room. Had to sleep with window open (not great because I'm a hay fever sufferer, although it was fairly peaceful apart from the birds at 5am which I like but others might not) The shower. Water jet powerful but the holster can't hold the shower head because the force of the water means it hits the bath, flies off and soaks the room....you can't stand under it which is annoying and simple for them to fix. I had a quiet night but you can hear when next door switch their shower on - otherwise it's pretty quiet. I didn't eat here because I'd made arrangements elsewhere but the menu seemed nice. Staff polite. It's about 15 minutes walk into the city which suited my needs. Plenty of parking. Room 116. Also it's set in leafy suburbs which were great for a walk. No noise from traffic

"Great George!"
G H, 23 Mars 2017

The hotel was easy to find, even though we arrived after dark, and there was plenty of space for parking right outside the front door, which was a great relief after a four hour drive! The rooms were clean and cosy, with modern en-suite bath and shower facilities and windows that were easy to open. The staff were extremely helpful. On hearing that my daughter and I were vegan, the waiter went to great lengths to check what was suitable on the menu and the chef made us a special vegan version of their baked mushroom with roasted vegetables - the best mushroom we had tasted in years! If we are ever in Norwich again we will definitely go back to the George. Many thanks to the staff for making our stay so memorable and enjoyable.

"Overnight for work"
Dave M, 16 Mars 2017

I was booked in here for an overnight stay for work and was given a room (17) which was a single room which was disappointing. As others have said the hotel is being refurbished and Room 17 reflected that because I found it a little bit shabby with paintwork needing improving and the general care of the room could certainly have been better. The TV was in a very strange place which made it unwatchable from in bed and the world's smallest tub chair while comfortable was aged to say the least. For the first time I didn't like anything on the menu but merely personal choice so I didn't eat in the hotel or visit the bar so can't comment. The staff I encountered were extremely polite and efficient especially the lady at breakfast. All in all adequate but unremarkable..................

"Requires up-dating"
John B, 16 Mars 2017

Staying here for business & while the bed, bathroom is average... Trying to concentrate during the day is becoming very hard to come by due to the noisy car park & floor boards where when someone walks past, it sounds like they have just walked into the room. The desk is covered with a lampshade, alarm clock & a phone & because the desk is quite small in itself is a nightmare to work from. The plug sockets have been hidden as best as possible. To top it all off, while I am typing away I am facing into a huge mirror which is very distracting. For those who are not aware I have very dashing features & although I like admiring myself, looking at myself for 5 hours a day is very distracting & simply quite odd. Food itself is quite nice though.

"Good for town centre"
ArchieOlogy, 15 Mars 2017

Friendly and efficient staff, good beer and good food. To be picky I suppose the liver and bacon I had for dinner was a little over cooked. Had a single room which was pokey, the bathroom was nearly as big as the bedroom!

"Just one night "
Marc G, 12 Mars 2017

Very little to complain about in the George in Norwich. We spent only one night and it was comfortable and clean. The room was not particularly big but a good enough size. It was exceptionally convenient for our needs with good parking. Really it was good enough.

"Lovely little hotel"
JeanForster, 26 Novembre 2016

We stayed here for 2 nights Saturday 19/11/16 to Monday 21/11/16, whilst on an organised break, taking in a trip to the Thursford Christmas Spectacular. An absolute gem of a hotel, the staff were stretched to the limit on the Saturday night, but took great care to make our stay as comfortable and streamline as possible. Some of the bedrooms are a little tired (and central heating radiators could possibly have done with a bleed), but ours was comfortable and functional. All linen snow white and towels soft and fluffy. Our meals were included and these were first class; we even took the opportunity to convey our compliments personally to the rather embarrassed chef! The bar was well stocked and prices reasonable. Can highly recommend!

"Another restful stay"
Martin G, 26 Novembre 2016

I was booked in The George Hotel once again....I have stayed here before.....and will be here again next week. The hotel car park had a coach already parked......so I thought I might have the passengers in restaurant already. I checked in.....asked when coach party eating and made sure I got in restaurant BEFORE they came down. Had room 127......upstairs at rear of building. Hotel I think is little old.....and long walks,door way,steps until I found my room. Room was ok.......dumped my stuff and went to eat. Service was alright...staff seem to chat with people in bar....and happy feel to place. I ordered meal,and others came in or were already seated....service was smooth and good. I had my meal and returned to room. Wi-Fi was good...... Water a bit slow.....main light in bathroom not working...but had light over sink which was fine when I had a bath. found hot water comes out cold tap in sink unless you let it run a while......pipes must travel near each other......but ok. As ever when I stay in Norwich (for work) I use PC,read and relax. Kettle was big enough for MY big mug. Tea,music and read before taking stuff to car and heading for breakfast. Gave key back once I had put stuff in car. I have asked if I can have one of the cottage (I think they call them) rooms,i had one on my first stay when I stay next week. We shall see... Not a bad hotel,served my needs.

"Avoid Room 126"
Foodiecj, 17 Novembre 2016

Really nice looking hotel, lovely bar and restaurant area and the staff were great too. Unfortunately in room 126, although a nice clean room, the sounds of water and pipes kept waking me up during the night and there was practically no pressure in the shower.

"Decent, friendly hotel"
Laurence S, 14 Novembre 2016

This is a pleasant hotel, set in an old building which has character. Nice bar and restaurant. Rooms have all the basics and are comfortable. The staff are excellent, friendly and helpful. The Garden Room is brilliant for families.

"Ok, but there is much better"
Sam0701, 27 Octobre 2016

Stayed here for work. The hotel is very dated and the rooms need an overhaul... as do the bathrooms. The place is a bit of a warren and is not overly suitable for people with mobility issues. The shower in my room (129) was pitiful, but the towels seemed new (thick and fluffy). I probably wouldn't stay here again. Breakfast was a bit hit and miss - the staff in there are very nice, but more organising of some kind of system needs to be done.

"Mixed bag"
David F, 26 Octobre 2016

Stayed for 1 night as we were seeing some friends the next day. The staff were friendly and helpful. They have a well stocked, reasonably priced bar. Breakfast was very good - good choice, well cooked and quality ingredients (including gf toast). This is an old building and so you expect rooms to not be perfect but as well as a very soft bed the plumbing gurgled loudly all night meaning I didn't have a particularly good nights sleep. We did have a large bathroom, but the shower barely dribbled out. Might stay again but only if we got a better room.

"Cheap and friendly"
Andrew R, 23 Octobre 2016

Stayed here for 1 night as we were in Norwich for a concert. Staff very friendly and helpful. Room very clean, but a bit dated. Bed very comfortable and linen good quality. Main lights didn't function in the room or bathroom so had to make do with desk lamps and mirror light and shower was a dribble. We would have mentioned these things had we been staying longer but they didn't affect us. Overall decent value and convenient location for the city.

"Friendly staff and clean rooms"
Karen F, 22 Octobre 2016

We enjoyed our stay here. The staff were friendly and keen to make sure we enjoyed our stay. The room was clean and warm. We had a teenager with us and it really was a triple room, as advertised, so it was a proper single bed and not just a sofa bed. We forgot toothbrushes and they happily supplied them free of charge. Toiletries were good. Breakfast was excellent: they had gluten free bread - even though they didn't advertise the fact, the smoked haddock was large and perfectly cooked and the cooked breakfasts really good. They had quality tea and coffee available in the rooms. The bar was very reasonably priced and they had a really good range of drinks. The downside - the double bed was so soft it was like a hammock and not great for a full nights sleep and the shower trickled water out so I ended up having to take a bath. Having said that we would be prepared to try the hotel again as it may just be that room...

"Convenient for uni visit"
Liz C, 22 Octobre 2016

Great hotel. Booked 2 single ensuite rooms for son and I. Really good value. Evening meal inexpensive and lots of choice. Breakfast very tasty and good value. Staff couldn't have been more helpful. Late check out no problem. Looking after our luggage whilst we visited Norwich arts uni, no problem. Staff really seemed happy to be working there - very unusual these days. Well done!

"George best Western Norwich "
Natalie W, 18 Octobre 2016

We had a lovely overnight stay at the George Best Western. It was my birthday and we had balloons thoughtfully placed on the bed. We were given the George Suite (attic room) which was fab although my 6'3" partner could only stand full height in certain parts of the room. I had asked for a bottle of chardonnay to be waiting in the room but this didn't happen so we happily bought our own although we did have to percure a glass from the restaurant. The room was really warm so we had to open lots of windows. We had the attic room so heat rises I expect. The food in the restaurant was very ordinary and we didn't have breakfast. The walk into Norwich is do-able from there but if you are wanting to get to the Riverfront then it's probably best by taxi. Will come again in the New Year.

"Dog Friendly Hotel"
Malcolm G, 16 Octobre 2016

We desided to take a last minute break to the east coast, we don't generaly take our 10yr old lab on holiday unless we go camping.So a hotel and the dog was a leap into the unknown. This was a realy posative experience for us. The hotel allows dogs to stay in two of the " cottage suites" in a bungalow type building at the rear of the property. Or "suite"201. Entred via its own front door into a spacious double bedroom and large ensuite bathroom. Furnished to a good standard and typical of many similar hotels. The curtains were not to my taste but that is a personal thing. Dogs are allowed in the bar but not the rest of the main hotel. They sell real ale here and my Adnams beer was fine as was my wifes Aspels cider. Prices are reasonable your usual sort of pub price. We had breakfast in the morning which was pretty good. The staff we encountred were chatty and polite as were the other guests. The carpark is large and free. All in all an enjoyable stay in a comfortable bed and 20 miles from our final destination Cromer.

"Friendly and welcoming "
Micheala S, 16 Octobre 2016

Stayed one night 14/10/16 were given the garden room which was spacious and lovely, well equipped with little extras. ALEX and the bar staff were really welcoming and friendly and couldn't do enough for us. We had a super meal in the restaurant. We are looking to return again in December...relaxed atmosphere and smiling staff...

"Nice place to stay."
SB1Epworth, 09 Octobre 2016

I stayed here for one night in October and was allocated a double room which was very spacious and comfortable (despite the rather dubious mustard colour on the walls). I like individual hotels like the George and the staff were really friendly and helpful. The bar is well stocked and whilst I didn't eat dinner in the restaurant the cooked breakfast the next morning was superb. They even do properly cooked poached eggs....always a plus! One slight moan - the main building was apparently having water pressure / boiler issues which left the shower a lukewarm mist but the receptionist immediately knocked money off my bill in compensation.

"Avoid"
Gilliward, 08 Octobre 2016

Checked into this hotel 7th October, checked out again within 15 minutes. Was given keys to double room, had to negotiate several narrow corridors and door opening issues, upon arrival at our room we were met with a most obnoxious smell, which can only be described as like a wet dog had been sleeping in there. In need of total refurbishment. The staff were helpful in that they offered another room which unfortunately had the same smell as the first one. Would not recommend.

"Needs refurbishment"
deannar86, 07 Octobre 2016

Why is it that I'm constantly disappointed with single rooms in hotels?! First room I was allocated had some sort of pipe work in a cupboard which made a horrendous noise as I was about to go to bed. Second room not noisy but had very little light. Carpet was grubby in the rooms and in general areas

"Avoid"
george190727, 06 Octobre 2016

This is a very poor hotel.no heating or hot water for 3 days.Our room was Desparate and was both small ,smelt fusty,limited storage and poorly decorated and furnished.Shower was ineffectual when working and very difficult to enter/exit with no grab rails.Basically an accident waiting to happen.Public cloakrooms in the lobby very tired.The place generally did not seem cleanThe whole place needs a full investment and makeover.Staff helpful and food quite nice though.No lift. Overall this hotel should be avoided.Generally hopeless

"Three days stop at the above address"
A.p G, 01 Octobre 2016

We found the hotel sevice to be of average for the price we paid the bed and breakfast charge. The room was room was of poor qualirty and neds a refit with a new bath room and fitting.The breakfast was of average and the service was good,

"Mixed review"
sbex76, 26 Septembre 2016

We stayed here for one night after taking our daughter to University. The service was great. The only member of staff we saw seemed to do everything from checking us in to serving drinks. He is a credit to the company and I wish I'd got his name. We had a problem with our room. There was a dreadful constant noise from the heating system so my husband reported it. The same man came to see what it was and moved us straight away. I haven't given the hotel full marks because it looks very tired and is in need of modernising. The shower was a trickle albeit plenty of warm water. The bed was very comfortable so had a good night sleep which is the main thing. The cleanliness could do with improvement. Under the bed was very dusty. Saying all that for the money we paid, the service and location we would stay again. Next time we'll try the restaurant in the hotel as the food looked lovely.

"BEST WESTERN"
Lee E, 24 Septembre 2016

Change my room 3 times, 1st room turned shower on and the shower head fell and broke looks like someone tried to do a diy job, 2nd room shower didn't even work 3rd room room was clean but if u wanted to wash the shampoo of you, your in for a long wait. But cannot fault the staff friendly and they did all they can!!

"Wonderful Weekend Away"
Jake_Green_1992, 24 Septembre 2016

Great Staff upon check in, were very friendly and respectful. I think he said his name was Tom. The room was spacious and the bathroom was very nice too. The food was amazing. I had the Lamb Steak which I really enjoyed. The young blonde girl who served us was very friendly and attentive to our needs. Check out was just as good as Check in.. Hannah was lovely. Thank you overall for a great stay. I would definitely recommend this place

"The George Hotel, Norwich"
Catherine C, 24 Septembre 2016

This is a medium sized very comfortable hotel 15 minutes walk to the city of Norwich. We checked in and were given a fabulous room with a king sized bed. This hotel has a very nice cosy bar with excellent service. Drinks are not too expensive. There is a lovely seating area just outside .Breakfast at this hotel is superb, They provide an excellent buffet and also serve hot food. Their fruit salad is outstanding as is the hot food. Staff are very efficient and helpful.

"Cultural wasteland that is Norwich"
David W, 22 Septembre 2016

Excellent staff made an otherwise good stay great, they could not do enough to make the stay pleasurable, their local knowledge was excellent and tended to my every need. The hotel is quite old but this defines character rather than the big chain hotels which you shut the door and you never know where you are. Excellent price and value

"Not Great!"
Amanda P, 21 Septembre 2016

Stayed here for one night on a business trip, could choose any hotel in the area however chose this due to convince to the University rather than price (there were cheaper hotels, some with gym and pool facilities in the area) Hotel is very dated and un kept. The walls were dirty with a tea stain down the wall by the light switch in my room on arrival. ( walls in general had lots of marks on) Bedside lamps stained, alarm clock full of dust on the bedside table, dirty spoon on the tea tray) Bathroom seemed newly refitted although taking a shower was a long process as it took a while for the water to get hot in the evening and the water pressure was very slow. I was in a ground floor room which seemed to have the water or heating pipes running along the room, it was extremly warm with no air conditioning and constant sound of the pipes (almost like the heating was on) through the night. I tried to have the window open however with the heavy vegetation outside I had to content with several daddy long legs, spiders and beetles during the evening...there was no way I wanted to be greeted with any further insects during the night. The walls are paper thin, upstairs were stomping about and people coming and going outside my room (think I had janitor or staff rooms outside) you could hear everything. I ate in the restaurant in the evening. There were two menus to choose from (feeling rather tired I ordered a sandwich and soup and aimed for an early night) The soup was lovely, chips were fab however the sandwich was served on extremly stale brown bread which needless to say was un-eaten. Not really much positive to say to be honest. Staff were ok, it was very quite when I arrived...the staff in the bar and restaurant were mostly playing on there phones but we're fairy attentive to me (only person in there) I wont choose to stay here on my next visit I will go elsewhere.

"Clean But...."
Kscn55, 20 Septembre 2016

Although my single room was spotlessly clean, crisp white sheets can't disguise the ancient mattress that just sags/crumples when you sit or lay on it. It's ok in your grandma's spare bedroom cos she's had it since 1974 but not ok in a hotel. The other down was the noise. It is a creaky old hotel which is fair enough but the walls are paper thin so you hear every conversation of passing guests in corridor (I'm not too interested in the problem the lady was having with her tights!) + fire door outside my room has hinges that squeel every time they are opened by every guest that passes + I'm currently listening to next doors bath running. Staff were very pleasant, & it was relatively cheap @ £60 for a single but I won't be rushing back.

"Dire"
Dazelwood, 14 Septembre 2016

Stayed for a business meeting booked in by the university. I have never written a bad review before but the owners of this place need a wake up call. Other than an unhelpful receptionist when I arrived, the staff were excellent, attentive, flexible and polite. Unfortunately the room was appalling. Bathroom tiny, linoleum floor uneven, thick black mould round the bath, the bath itself scratched plastic and the shower simply unusable. The only way to wash my hair was to take the shower head off and hold the pipe over my head. Eat here maybe but stay somewhere else.

"Good food and excellent Garden suite"
fish4amy, 01 Septembre 2016

We stayed here for 2 nights over the bank holiday weekend. We booked the garden suite as we wanted a bit more space to relax. The 2 bed room is like a house at the back of the hotel and was exactly what we needed. Big leather sofas and the kitchenette was great! My only criticism was that the floor needed a really good clean downstairs and it was a struggle not to flood the wet room. The little terrace could do with some new furniture too. We ordered room service on the Friday evening and the food was lovely and fresh. The breakfast selection was great and made a change to get hot food to order rathe than a hot buffet. We will definitely stay again!

"Nice Food, Shame About the Rooms"
stodge168, 22 Août 2016

We went here for a long weekend while visiting friends. The positives were the food at breakfast - not the usual Best Western buffet scrum down but cooked to order and very good. The waiting staff were generally good and the reception staff were always attentive and helpful. BUT... We were put in a room in an outbuilding called "The Cottage". DO NOT STAY THERE. The rooms are dated, poorly designed and not fit for purpose. They would work well for single people but for couples it's a tight squeeze, the bathrooms are dangerous with slippery tiling on the floors and incredibly badly designed with a huge step in and out of the shower which could be completely impractical for anyone with mobility issues as there is NOTHING to hold on to. My view is The George is trying to market itself as an upmarket bistro with a Hotel attached and Best Western should be a lot better than this. Demolish The Cottage, completely renovate and re-design the rooms and you might have a decent property on your hands. At the moment, unless you're going for a meal alone, I can't recommend it at all.

"Very impressed with the whole experience"
Gerald K, 22 Août 2016

We had our reservations reading the reviews on TripAdvisor especially with staying with a 5 week old baby, but I'm pleased to say that we couldn't have asked for more. We stayed in the Garden Suite which had 2 bedrooms and a living area and kitchenette. The rooms were reasonably priced, tidy and comfortable, with the only drawbacks being that the carpets were well used, and the shower/wetroom seemed to overwhelm the drain. Both of these weren't show stoppers for us as we felt the place was clean enough for a newborn and we had loads of room for all the newborn paraphernalia. These minor issues could be easily dealt with by Best Western to bring up the room another notch. Overall; very pleased.

"NOT BAD..BUT HOW MUCH SHOULD YOU REALLY PAY?"
jukeboxcanary, 19 Août 2016

First the good news. Generally friendly, professional service, excellent breakfast (it would cost you £11, by the way, if it wasn't included), well-stocked bar with efficient barman who knew was a "large Scotch" meant without having to ask (£5.40 in case you're interested). Clean room, decent-sized telly (which, amazingly, was easy to turn on and off). Now, the not-so-good. Very antiquated, noisy plumbing. No cold water from hand basin (this was fixed on the second of two-day visit by a friendly and professional plumber). Tepid water for bath or shower if taken between 07,30 and 08.30. Finally, I was charged £85 per night (Monday and Tuesday, mid-August), when a friend of mine, a regular guest, assures me he has never paid more than £70 (sometimes £60), even this year. I would suggest £85 is a tenner or more above what I would expect to pay for b & b at an out-of-centre, small-city, 3-star hotel. And, of course, it's not the hotel's fault if people slam doors at 6 in the morning and start shouting up the corridor about how many medals "Team GB" (what a ghastly expression) had won at the Olympics the night before!

"Avoid unless necessary"
Autumn_white, 17 Août 2016

I stayed here for one night as it was very close to my business meeting the next morning. All I can say is that you should avoid this hotel unless absolutely necessary!! The room smelt musky and unclean. The light above the sink didn't work, the shower was a complete joke in terms of pressure! I would have been better off boiling the kettle a few times to wash my hair. Also I was on the front and as the windows are old the noise of everyone coming in and out was pretty bad! I mentioned the light to the receptionist on check out as well as the water and she just half laughed and said she knew!!!! I would strongly advise this hotel closes down for a serious refurbishment!!!!!! Admittedly my single room was only £60 per night but I think even this is over charging! On the plus side the food in the restaurant was lovely!!!!

"Absolutely dreadful"
SamanthaJane_24, 15 Août 2016

What a disgusting hotel!! The entire place smelt of urine and mould. The bedrooms were not in a good condition with bizarre stains on the walls and floor. The quality of the water pressure was appalling and very little water dribbled out of the dirty shower head. Front of house staff did not seem to care when raising the issue of the shower and just said "yeah, we've told our manager, not much we can do!" Dreadful hotel.

"Not the best Western at all"
David andrew L, 02 Août 2016

We don't normally stay at best western hotels as I have heard there not the best at all so I have always avoided them . However on this occasion we did not have any option. Well all the bad things I have heard were well founded, the best thing about this place was the fantastic car park, beautifully presented clean nice fencing a few shrubs ,excellent and that's where the whole thing stops from the reception on wards it's a disaster. The staff were pleasant enough but the place is tired the furniture hardly matches anything the carpets were worn colour faded with wear and dusty and musty smelling. The room was full of dust and marks on the wall, the bathroom tiles were dirty the grouting was black in places and the notice from people standing outside our room was arwful. We asked to be moved and the receptionist told us ok because she had already had complaints about a large group staying there and the noise aNd she said trying to keep them under control was not easy and she had ,had a bad day. Well our next room was extremely dusty,marks on walls the black out blind was all freed around t he edges and would only go up half way as a knot had been tied in it . Upon waking in the morning I had what looked like red bite/blotches on my legs and arms mmmmmmm ? Any way I am going to complain to the best western hotels and show them the photos as I was completely disgusted. I would never stay here again or at any other best western.

"Noisy the weekend I stayed"
oggiedan732, 25 Juillet 2016

I stayed at the Hotel for a local wedding with my family in 2015. Its facilities were about average for the standard of Hotel, the staff were pleasant and the food was reasonable in quality and price. My room was a little woebegone, but comfortable enough. Unfortunately the hotel had booked a wedding party into one part of the Hotel and the loud music went on to the early hours depriving everyone of sleep. I complained to the company's customer relation department, and was impressed by their offer of three free rooms if booked during that year, as my wife makes frequent trips to Norwich to take her wheelchair bound brother to his hospital appointments. However, I was less impressed when each time I tried to book a room for her at the Hotel, they were fully booked. In the end I gave up trying.

"Norwich best Western"
V4170DBjohn_b, 25 Juillet 2016

The royal hotel was very pleasantN Nice bar. also with a few tables outside for drinks and food in the sunshine. Breakfast was very good with a good menu Also the dinner menu was very varied for all tastes Room I had was very comfortable

"Definitely not 'Best' western"
John T, 18 Juillet 2016

How disappointing. The whole place smelt very badly, musty and stale. The corridor smelt as bad as the rooms. Single beds were very small. I had to lie diagonally in bed just so I could straighten my legs (and I am only 6 foot). Our shower had virtually no power at all. Our friends room was the same but with only cold water. No hot shower! None of us will ever consider staying there again. Not a good advert for Best Western!

"Another Western....but not on TV.....but bit dated..."
Martin G, 14 Juillet 2016

Best Western is MY Favourite BRAND.....My beloved Brook (BW) was full...(2nd fav also full).and the Brook is MY all time fav..... But I like BW....and The George did surprise me....I have driven past what I had wrongly thought was the hotel. The sign being on corner of busy road near center of Norwich....The George is a little way from the road.... and provided quite accommodation. A gravel car park made me think car movement would disturb me as my room was in the cottage suites...a building just across car park from main building....but it was fine. My room 202 I feel was a little small with bed needing most of the space....dated furniture and few power sockets behind old dressing table/desk unit. One other socket behind a chair was easier to use...so unplugged kettle to use with my pc. Bathroom smelt of paint...and looked as if it had just been refitted. Smell went with window open for evening. Had a meal in bar....then breakfast in restaurant next morning...both ok. Wi-Fi worked fine. Note to Sarah Mercure.....The George has biscuits :)))))))))))))))) Work had only asked me the afternoon of day before if I could cover duties in Norwich...so Norwich has of late been very busy....The Brook and My second fav hotel were full. But The George turned out to be better than I thought. Needs update...but as I wrote...bathroom had paint smell and looked as if it had just been updated....so hotel working on the rooms. ONE bad thing....my room faced sun rise...and with only venetian blind it allowed sun to light up the room from around 4am......NOT WHAT I WANTED. Please fit proper curtains....black out ones even better

"Rather tired"
Simon M, 13 Juillet 2016

Alas, this hotel is typical of many under the Best Western banner - old fashioned, rather tired and more expensive than local comparative competition. The bath and shower were particularly poor, there barely being enough pressure to wash the shampoo out of my far from think hair using the old shower attachment. The hotel bar was closed at a little after 11 pm and myself and my colleague got a rather curt response when we enquired politely whether we could be served, again at odds with much of the local competition who are happy to serve (well behaved) guests into the wee hours. I doubt very much I will be paying a return visit.

"Great place for a quiet city break in Norwich"
StephenJames1000, 11 Juillet 2016

Norwich is a lovely place for a city break, plenty of shopping , nearby is the Norfolk Broads and the coast. this hotel is just of a main road so easy to find but very quiet at night with no traffic noise. The staff are very good and the food in the restaurant is high quality.

"Good location"
Linda M, 09 Juillet 2016

We stayed at this hotel for 2 nights before going onto our week break in Hunstanton. We booked a double room through booking.com and was suprised to be given a suite in the eaves (appeared to have the entire top floor). The room and bed were huge with also a very large bathroom with jacuzzi bath and seperate shower. The only downside was areas of the room hadnt been dusted for some time (glass bedside lamps as an example) the staff were friendly and polite. Good choice of breakfast which was very tasty. This hotel us situated within a 20 mins stroll to centre of the town which has a vast assortment of shops and restaurants.

"the 3.5 review is about right"
Richard J, 07 Juillet 2016

Great location, parking good, bar good, a normal cheap hotel, I would think great for a group, just a little grubby particularly hall carpets. We had a very large room massive bed but friends ended up with a very small bed.

"Very enjoyable stay at the George Hotel"
andrew m, 05 Juillet 2016

I recently led a group of 40+ senior people to stay here for 5 nights. All the staff are excellent - friendly and efficient. The food is equally good, both dinner and breakfast. The hotel is well located for visiting the area and has good parking facilities. However, the hotel is a little "tired" and some first floor rooms had quite low water pressure. I understand that some renovation will be carried our next year.

"Quiet, friendly small hotel"
Andrea S, 02 Juillet 2016

It's not the lap of luxury, but it's a friendly, cosy, small hotel in a decent quiet location. I'm not sure what people are expecting when they stay and leave a bad review. It's not beautiful, but it is clean and comfortable. Best bonus was that the windows actually open, which is not usual for hotels these days. Shower is a bit rubbish though.

"Weekend Stay"
pineappleprincess21, 27 Juin 2016

This hotel is in a very good location, within walking distance of Norwich town centre . The staff are friendly, helpful and polite.The rooms vary in size and furniture so best to ask if you have particular requirements. Breakfast was good with plenty of choice.

"Poor Hotel"
Ade1964, 26 Juin 2016

Could not get into our usual hotel so went with this as the reviews were OK and fairly near to town. Accommodation was a side building and it reminded me of an emergency spare room in your mates house. Mattress smaller than frame, old furniture. Bathroom had just been renovated though. Next day found that they had dumped the old bathroom against the side of the building, including the old toilet! Why did I look there you may ask? Well during the night there was a thunderstorm and was kept awake by the sound of gushing water by the window - the one with the mis-matching curtains. Anyway in the morning, tired and a little irritable checked it out and found that the drainpipe was dis-connected to the guttering. Breakfast was fine, and although we did not use the restaurant look decent. Will not be going back there.

"Decent hotel with great staff"
gz35dv, 22 Juin 2016

I have been staying here for the past few months whilst working away on business. Great staff, comfortable rooms, and good service. The ‘Arlington Grill' restaurant do lovely steaks, and the bar food is always excellent, with frequent weekly specials. The hotel is about a 15 minute walk into the middle of Norwich town, give or take 5 minutes depending on your pace. All rooms have en-suite bath & shower, tea/coffee making facilities, and a TV with access to many Free-to-air TV channels. There is also a large TV in the bar area so you can still get to see your favourite TV programme whilst settling down for something to eat or enjoying a good ale/beer/cider. As long as the other guests agree of course! It's always the staff that do it for me though, and you can't beat great customer service. From Hannah on reception, Judith in the restaurant to the people behind the scenes that make everything tick. Too many people to mention really. However….. if you happen to meet the very helpful and friendly Duty Manager Will (Davison) you won't be disappointed. Just a nice all round fella, who will go out of his way to ensure you get the best service possible. From knowing what your favourite tipple is when you walk in the bar to giving advice on things to do and see in Norwich. I can't commend him enough. Just an example… my room key broke in the door lock whilst I was trying to gain entry, which then resulted in me being ‘locked out' of my room. I reported the issue to reception, and Will being the Duty Manager at the time, followed procedures and reported the incident to Hotel Management. But then took it upon himself to ask other residents around the bar/restaurant area if anyone could help resolve the problem. There was talk of calling in a Locksmith at one point. Whilst I waited in the bar area for any resolution, Will appeared with the said broken key bit and a pair of pliers. He had managed to fix the problem himself. Talk about thinking on your feet. Needless to say he had exceeded my expectations, and I was again able to gain entry to my hotel room with a spare key. Well done Will, awesome service.

"A very average hotel."
Peter M, 21 Juin 2016

Although this hotel is reasonable value for money, provides all the facility you would expect from this standard of establishment it is very tired and projects a uninviting ambience. The food at breakfast and the evening meals are of good standard but the restaurant layout, furnishings and décor are dull and not conducive to ensure an enjoyable dining experience. The bar area reminded me of a village hall on a wet and cold winters evening. The staff are willing and helpful be are mainly young and under training. Bedroom and bathroom clean but very dated and small with poor sound insulation between rooms. The hotel is about 20 minutes walking distance from the city centre.

"tired and noisy"
Carol E, 20 Juin 2016

hotel is in good location to city .easy to take taxi. problem was noise in the forcourt banging car doors. decor tired and had problem with water pressure from shower .bar was comfortable .lounge reasonable but hallways to bedrooms very dreary and tired carpets

"My stay a the George in Norwich"
lesleymargaret, 08 Juin 2016

Bar and Dining room were fine but bedrooms in definite need of refurbishment, the bulbs in the lights were of such a low wattage could hardly see. The bathroom tatty, no extractor fan in the windowless bathroom or grab rail for the getting out of the bath. Car park small but could accommodate a lot more cars if spaces were marked out. Further away from city centre than I expected, had an evening first night which was delicious although not cheap. Hotel busy took ages to serve coffee at breakfast - would be better with self service for beverages and shortage of food until staff had enough time to fill up dishes.

"Double check your booking before you arrive!"
Kayleigh D, 07 Juin 2016

Booked 2 double rooms here in October 2015 through Best Western Family and Friends for the 4th June 2016, rang the week prior to pay for these rooms to save us doing it on check-in as we were attending a concert in the area and wanted to quickly check in and get on our way.........my rooms had been cancelled by the hotel and apparently they had sent me an email 3 weeks prior to tell me this (no email received and no-one had called me to check I had received email) I was then given a story about there apparently being a burst pipe and they had to close the section of the hotel that our rooms were booked in for....no manager was also available for me to speak to and I was to wait for someone to call me back within the hour........it took 3 hours for someone to call me back! I ended up having to call nearly every hotel and guest house in Norwich trying to get 2 rooms for the night we required them and everywhere was fully booked, the George then offered me two single rooms and a room at another Best Western which would be at a significantly higher rate, I decided as I had no other choice I would have to take this option. I then rang the other hotel and paid for the other room, then 3 days before we are due to arrive at both hotels, I receive an email from the manager of the George, the other Best Western had overbooked and could no longer accommodate that room and had refunded our card with the money paid, but they had found me a room at BnB a 30 minute drive away! No other choice but to take this option as it was the only one offered to me.... After all of this I really didn't want to stay at the George but thought it's only 1 night, well I wish I had slept in my car! The smell as you entered is like an old peoples home, the furniture dates back from 1970, the "single" room was more like a cupboard, the bed I wouldn't even say was a single bed, the quilt barely covered me (understandable if I was above the average size, I'm a 12) the shower needed a good clean, one of the plug sockets didn't work and I think I got around 2 hours sleep due to the floorboards creaking above me..... The only good thing I have to say about this hotel is the cooked breakfast was lovely as was the lady who served it, the general manager could pick up some customer service tips from her!

"A convenient stay"
CharlieFang, 07 Juin 2016

We stayed overnight at this hotel for a concert event at the football club. It was very convenient to the city centre but parking was very limited at the hotel on arrival. However the staff kindly rearranged their vehicles top let us park which was great. The room was small but has all the essentials, including kettle and free wifi. The shower switch did not work properly and the bathroom was also rather small. The decor of the room is due for a refreshment. For the price we paid we were expecting a little bit more :(

"overnight stay"
jaynemarie15, 06 Juin 2016

Good location within walking distance of the city so could leave the car at the hotel, hotel rooms could do with updating as the shower was rubbish and carpet quite tatty looking.However bed was comfortable .

"Weekend at the George/Norwich"
Jeffrey Y, 04 Juin 2016

Attractive on the outside. Not much going for it on the inside. The double room was small. The walls were paper thin. You could hear every bathroom movement from next door. Furnishing of the room was basic. Nothing to write home about.

"One of the best night stay"
lozout1, 27 Mai 2016

Stayed only the one night would not hesitate to go back the food was fantastic the saff were helpfull very friendly a clean room comfortable bed the bar decor area could do with an updated but overall I would recommend this hotel

"Room"
Kevin M, 27 Mai 2016

The quality of the room was poor with a not very nice smell, it was clean but had a horrible odour. Unfortunately sleeping was difficult with the snoring from other guests. cant fault the location near the centre of the city

"Good for a one night stay"
Mikey_P7, 26 Mai 2016

Stopped here for a night, and it did the job. The staff were friendly and polite and the room (Room 12) was clean and tidy. The issues I had: 1) Parking can be a bit of a nightmare at this hotel, 2) The breakfast here is way overpriced at £11, I didn't even bother having it here as that is a mad price. 3) The walls are thin i could here the TV from the next room.

"Wish I had booked the Premier Inn"
manwithasuitcase2016, 26 Mai 2016

Car park full on arrival. Informed that I could just block people in. Declined the offer & parked on a tight side street, praying that my wing mirrors were not dislocated from my ride. As I lay awake in my child size bed at 6am the next morning, wrestling with my miniature duvet which had a mind of its own, I could hear people crunching on the car park stones making an early morning getaway. Gazing around at the early light catching the 1970`s decor I felt glad to be alive & smug that I had avoided a verbal altercation with another bleary eyed guest. Decided to wash away an uncomfortable nights sleep with a nice power shower, to be disappointed by a trickle whilst being attacked by the shower door. was curious to see whether the hotel had trapped previous dwarf guests & had them working hard with child size watering cans. The 3 star AA rating was either gained in 1971 or given by an assessor who was taking his first forages in to the world of legal highs. Should have booked a Premier Inn.

"Just the Job"
Alan M, 22 Mai 2016

currently staying in room 114 (single room) booked last minute and arrived at midnight. the Night Manager was very friendly and checked me in quickly so I could go and relax. room is exactly as expected and nothing like the nonsense reviews I have seen on here. for a historic building the fixtures and fittings in this room are as good as can be expected! I am now down here pretty much every week if not fortnight for the foreseeable and will be using this hotel as my base rest assured!

"A little disappointing and everything creaks!"
politicsandrew, 21 Mai 2016

Part of the Best Western brand this hotel is set in an up market, quiet suburb and is a 10 -15 minute walk from the city centre so it's in a great location. But given what you might expect it is a little disappointing. The rooms are well equipped with decent sized bathrooms, comfy towels and complimentary shampoos etc, but despite it being a warm day the central heating was on. The bed was not particularly comfortable and, being an old hotel, every floorboard and door seems to creak and the walls are quite thin which makes it impossible to sleep during the day (particularly if you have been put next to a service room). Staff are helpful and friendly, food is good but quite expensive. Breakfast at £11 is a rip off. The car park is often over crowded in the evenings and I was encouraged to either double-park or try to find a space in the road outside. It is fine, it is safe, clean and ( just about) comfortable but for such a good brand in such a good location I had hoped for better

"Fab food!"
SDSD-123, 18 Mai 2016

Yet another fab meal had at The George. Great freshly cooked food at reasonible prices, all served by lovely staff. Have eaten here several times and can not fault it and will definitely be going to eat here again.

"Would stick to Premier Inn next time"
Paul936, 17 Mai 2016

Rather disappointed. Not a cheap hotel & breakfast is expensive. The room was rather stuffy & as it was on the ground floor we were unable to leave the window open. The shower was very poor too. The room however was clean & & tidy with free tea & coffee. Location is quite nice, although being a residential area it's a little noisy on a Sunday morning. Next time I think I'd go back to the premier inn in the city centre

"Great service"
Bill A, 12 Mai 2016

We had a fantastic meal at lunchtime yesterday and the service was excellent. We were served by two waitresses Judith and Shelby who couldn't do enough for us. They were professional, polite, went out of their way to please us and meet all our requests. We would definitely go back again especially if Judith and Shelby were the waitresses. The meals we had in our large group of people were also really lovely.

"Will try to find a better place"
ana-san83, 11 Mai 2016

Staff were friendly and nice, not problem with this at all, but by the time we opened the door of the room they gave us, a nasty smell came off to our noses,so we opened the windows and the smell disappeared. The toilet was very big and clean, but at some point of the evening, I dropped my phone off and when I get down to pick it up I found underneath the bed an unimaginable amount of dust that made me think that they only were cleaning superficially... That was very disgusting. I'm not expecting to be in luxury room, but the cleanness, for me, is very essential in every area, corner, place of the room that I'm paying for. We also had a little problem with the shower and is that the water coming out didn't have force enough so we need to take showers of at least 30 minutes time. For the rest it was fine for us like the location, the style and staff.

"Vow Renewal 'bit of a do' - wow"
Viv G, 11 Mai 2016

Had our original reception at the George 10 years ago and so decided to return to have a celebration anniversary/vow renewal party. We were wonderfully looked after as always. The room looked lovely, the food was scrumptious and hot and we had a lovely time. We stayed overnight in the Garden Suite, as we did the first time and had a very comfortable stay. Breakfast the following morning was very good and kept us going all day. As ever we were very well looked after and will definitely return. Thanks Julie and the team.

"Memorable for all the right reasons"
Tanya S, 09 Mai 2016

I just had a party to celebrate with friends and family my dad's 70th birthday. The food was delicious, exquisite in fact. We organised a 3 course menu with choices for our 26 guests to select and we were delighted with the results. From the very start, Julie the manager and Jane the COnference and Banqueting Manager were so helpful. Nothing was too much trouble. The chef was so patient with our fussy guests with dietary needs, he was really accommodating. The table was so beautifully dressed for a party, they even allowed us to bring our own decorations to add to the ambience. The service, the setting the staff, all was faultless and we cannot recommend it highly enough. We are mostly Norwich born and bred as well as having invited guests from all around the country, equally they all had a great time and loved the party and food. I would say the food was at a high end brasserie level, this restaurant is a hidden gem in Norwich. It has a car park and perfect to meet with family and friends. Thank you to all the Best Western George Hotel Team for making this party so memorable for all the right reasons!

"Fantastic stay"
Chrisscudder, 03 Mai 2016

From the time I arrived till the time I left in the morning I was made to feel welcome by all the friendly staff. The room was spotlessly clean and newly decorated and the food in the grill was well cooked and tasty. I will certainly use this hotel again if I have to stay in the area, and would have no hesitation in recommending it to friends

"Will avoid next time"
Damon N, 26 Avril 2016

I uploaded lots of photos of my not great room as I have so much work to do I didn't bother complaining so maybe they would have put me in a better room if one exists but number 1 the wardrobe was something growing in it so best not to put my clothes in there. Also lots of damp as the photos show I am sitting in the restaurant at the moment beer is good and I will post a photo of the meal. I don't think I will frequent this hotel again it needs lots of TLC it's old and ran down such a shame.

"Weekend away for a birthday"
Judith L, 24 Avril 2016

had won tickets for the game fair at the Norfolk show ground looked for a hotel found the George booked a double room on the best western website only family rooms left so we took that booking . We were so surprised we go t the garden suite at the George it was fantastic so sweet and secluded really nice for out romantic weekend for my other half birthday . The staff at the George were friendly and helpful the food was good couldn't really fault this place at all, will be going back and booking the suite agian

":)"
Danielle S, 20 Avril 2016

What a lovely hotel :) room was much bigger than I expected after looking at the reviews , bed was really comfy , staff are brilliant ,especially the younger boy ( can't remember his name ) he was fantastic everything we needed he was always there .. If we come back to Norwich we would defiantly stay here :) thankyou for a lovely stay!

"Nice hotel, great staff"
Frank K, 19 Avril 2016

Efficient, friendly staff, pleasing room, lovely bathroom, great breakfast. There is a bar/restaurant which looked like a good independent pub, though we did not have an opportunity to eat or drink there apart from at breakfast. Ample parking, handy for the city. Would be happy to recommend it for business or pleasure/

"The best western, George Hotel - terrible"
abigail B, 18 Avril 2016

The hotel and rooms were dirty, had bags of dirty linen in the corridors, surplus furniture stacked in the corridors. broken tiles in the bathrooms and broken bath panels. Some bedrooms were very small, dark and dingy. All areas needed cleaning/hovering. Well below average for what you expect from a best western.

"On bus route to Norfolk & Norwich Hospital "
Maudips, 16 Avril 2016

Stayed here for 4 weeks on & off in various single rooms whilst my husband was in the NNUH. This is an old building, so there are narrow corridors & creaky floorboards as would be expected. All the rooms I stayed in had different layouts but were clean & the beds were all comfortable. The only tip I would give is that the ground floor rooms have better water pressure in the shower. This hotel is only 10 min walk from the city centre & as I said in the title it is on a frequent bus route to the hospital. I didn't eat in the hotel, so can't comment on this, but all the reception staff I had contact with were very friendly & made me feel welcome. Will definitely stay here again if I visit Norwich, although hopefully it won't be because someone is in the hospital!

"Perfectly good, but nothing special "
Ilikegoingout, 10 Avril 2016

My son & I stayed for 2 nights, the room was ok with a double & single bed with a decent size bathroom & nice fluffy towels, however the general decor was tired & the rooms smelt musty. The shower was very weak in the bathroom (room No. 132) & it took forever to rinse my hair! We didn't have breakfast at the hotel & the only contact with staff was at check in & check out, where they were perfectly nice.

"Very comfortable but needs improvements."
Daniel G, 10 Avril 2016

The staff were helpful and the bed was extremely comfortable but the room was a little lacking. They could do with a lick of paint and a few minor things but was okay overall. The restaurant was excellent on the plus side!

"Norwich"
TravellerJez, 10 Avril 2016

I stayed here on business, and I can safely say that I will be using this hotel again for any future visits. There might be quite a few stairs around in the building, but this is to be expected of a lovely old building like this.

"staff just fantastic"
fidelia242003, 06 Avril 2016

we booked the Newmarket suite for a large family, birthday meal- couldn't fault anything- very flexible, personable people to deal with, at all levels- great food and the Garden suite (where we stayed is very unique: our kids loved it!) many thanks

"Average would be a good description"
Ian B, 03 Avril 2016

I stayed at the hotel for one night while on business. The room was unfortunately a twin rather than a double which I had requested. The trouble is the single bed was very single, turning over in the night was definitely a challenge. The small duvet fell off when I turned anyway, so not the best night's sleep. A couple of other minor problems were that the curtains did not fit the window, so at first light it was like being in the glare of a pair of car headlights (yes a sunny day in Norfolk), and my waste bin had not been emptied from the night before. I decided to go out to eat so cannot comment on dinner. Breakfast was reasonable. There was a good choice of items to be had and the service was friendly. So, not bad, but not brilliant either.

"Great food and staff simply fantastic"
Dawn O, 02 Avril 2016

I stayed here for two nights, the rooms may be a little tired but they were spotless the food in the restaurant was simply brilliant. The mussels were amazing and the sea trout cooked perfectly. The shining stars of this hotel are Will, Tom and Judith they made staying away from home not so bad, the service was excellent and a welcome l would challenge anyone to find better. Thanks guys we may see you again if we are your way.

"Overall Excellent"
Paul S, 29 Mars 2016

Had a great stay in the hotel, I've written this review to complement the staff, to a person they were fantastic. Thank you. Breakfast excellent and cooked fresh, good choice. Restaurant in the evening was great value and the food was lovely well worth a try. Room was tired but quiet and acceptable but could do with a refresh. Overall great and another thank you to the staff for making me feel valued you can be proud of your team. Paul and Janie Grantham

"Great location. Tired Hotel"
Gary E, 29 Mars 2016

Friendly helpful staff from the moment we walked in the door of what could be a lovely looking hotel. Unfortunately it is showing it's age now and some of the rooms don't quite meet the high expectations that Best Western have set themselves in other hotels. Positives were the beds were extremely comfortable, great staff and the location. Only a 10 minute walk to the centre of Norwich. Negatives: Tired dated rooms. Poor showers.

"Exactly as described"
Margret W, 13 Mars 2016

Perfect for me! Being a professional musician on tour, I needed a ground floor room and parking for full size concert harp. This was booked very easily and the harp was safe as it was inside overnight. Staff were really friendly and my room was clean and warm. The food was excellent. I will certainly have no hesitation coming here again.

"Lovely stay. "
Ktowly, 04 Mars 2016

I had a lovely overnight stay at this hotel, it was good value for money, clean and most of the staff were incredibly helpful. The only thing that slightly overshadowed my stay was a member of the night staff being particularly unhelpful. I came back to the hotel and asked if I was able to purchase a Diet Coke to take up to my room. I then asked how much this would be. I was told by this member of staff that he didn't have a password for the till and so he couldn't tell me the price. When I asked if there was anybody around who did have the till password, I was given a straightforward no and decided to leave it and head to bed. Aside from this, I had a really nice stay - the hotel is located close to the city centre and transport links are great. The hotel provided free wifi and a parking space which were incredibly useful.

"Outstanding Stay"
Alison N, 26 Février 2016

Excellent room, first class service, handy parking, great location within easy walking distance of city centre, attentive staff, good wifi. While we didn't use the restaurant on this trip, it looked tempting and we will on our next visit. All in all, highly recommended for business or pleasure.

"It's a bed. Not a holiday"
James K, 09 Février 2016

It's a reasonable place to spend a night for the price. The rooms are very dated and you only want to sleep in it. But the bar and food is good and it's a decent location to the city. Overall not bad but not amazing either. Staff were friendly though.

"Great to see investment....."
Charles F, 05 Février 2016

The staff here remain marvellous. The reality is that over the past year or so the hotel has been looking increasingly tired. For this latest stay it was really really encouraging to see that a programme of investment and moving forward is underway. My room had nice new carpet, fresh paint, refurbished shower. Perhaps long overdue and not sure how long the programme will take to complete but really great to see. This stay was thus even more enjoyable than usual.

"George Hotel Norwich"
Alison D, 05 Février 2016

Very friendly quiet hotel with excellent chef and helpful staff. very conveniently situated for short walk or frequent buses to city centre and sights. Rooms have individual character and you can choose a room with a bath if you prefer.

"Very good location for city visit with parking"
Karen S, 31 Janvier 2016

Arrived Friday evening for a two night stay. Ample parking space and friendly welcome at reception. Efficient booking in procedure and we were asked if we needed any help with luggage. Bedroom was small and very tired but warm and clean. Bathroom was also warm and clean but mouldy above the shower. Bar and brasserie area downstairs was warm and comfortable and staff were friendly and helpful. Delicious and freshly cooked evening meals both nights. Lovely breakfast, I had kippers but my husband was a bit disappointed with his supermarket sausage but the rest of his full English was well cooked and very tasty.

"Good value, centrally located"
Gordon M, 22 Janvier 2016

Comfortable room and good quality food for dinner and for breakfast. The hotel is slightly tired, but clean and well stocked with tea and coffee. For business travellers it's close to Norwich city centre. Car parking is free on the premises

"Great meal poor hotel"
lukeyw8, 19 Janvier 2016

Bedrooms are small, walls are paper think.. You can hear all footsteps on the corridor. The evening meal was superb and staff where friendly. Nice and cheap but you can tell. If you stay on the bottom floor you can hear all movement upstairs. Overall good if you need a bed but there are better hotels around

"good value and ideal city location"
Teblorr, 04 Janvier 2016

# Value for money. # a little dated # excellent staff # excellent breakfast # comfortable bed. # ideal city centre location # did not try evening dinner, but menu looked good what more can I say. generally good value stay in city centre

"OK"
John G, 22 Décembre 2015

This place is OK. Very basic in everything. Welcome was OK, room was OK, rather small and a long walk along squeaky corridors, could do with a bit of a facelift. Wasn't very good value at £85 room only. Had to wait quite a long time to be let in at midnight on a cold night. But apart from minor niggles it was OK!

"Group tours"
movingpeople, 20 Décembre 2015

We did 3 tours to this hotel during November with a full coach for each visit. Obviously with such a large group, needs of the few become more apparent and the hotel did their very best to swap and change to meet the passengers needs. Staff are immensely friendly and the food was enjoyed by all. The location is ideal as it's just a 10 minute walk to the city centre but just far away to be remain peaceful, look forward to next year

"In dire need of a facelift"
LondonAlexandra, 18 Décembre 2015

Stayed at this hotel for one night in October for a class reunion. Cannot fault the check in staff, they were friendly, professional and on hand to help with directions. The room I had, room 124 was dated, I had a small window that looked out onto a brick wall and a window into another building. The furniture was from at the latest the 60's! I can put up with that if the room is clean, the bed is comfortable and and shower is good. I can tick off the first 2 but the shower was absolutely appalling, the shower hose itself had the metal coming off and to say it was a dribble would be my being generous! I had driven a long way and wanted a good night sleep before driving home. About 7 am there was a cacophony of voices from underneath my room. All I can think that they had a coach load of people for breakfast! It was SO bad that I just got up, didn't have a shower, funnily enough and left. As I was checking out the young receptionist took my card and said 'that'll be £90 please' I told her that I had booked it for £60 and confirmed it on my booking so I paid £60. Afterwards she said that it was going up to £90 a night! I was gobsmacked! £60 was, in my opinion for room only, way too pricey. I would NOT stay here again!!

"Mr Robin"
robin s, 16 Décembre 2015

Just had a fantastic stay at the George hotel , Saturday night stayed in the garden suite very clean,warm and extremely comfortable, large walkin shower powerful with lashing of hot water. Full English breakfast 1st class as much as you could eat. Staff friendly and very helpful. We couldn't have aask forathing better. we would highly recommend this hotel.

"I feel loved"
Charles F, 16 Décembre 2015

As a regular at this hotel - one night every week - I am always impressed by the welcome I receive. The hotel has an ecclectic variety of rooms, and the staff know which rooms I prefer and do their best to make this happen. My routine is such that the night porter knows I enjoy reading the Eastern Daily Press with breakfast, and lo and behold he tends to be outside the dining room with it poised and ready for my perusal. In essence the staff make me feel loved. I recognise that the hotel is slightly quirky, but I for one always look forward to staying there.

"fantastic!"
Sophie W, 15 Décembre 2015

My husband and I went to The George Hotel to have dinner for our 20th wedding anniversary. The food was amazing (some of the best cod I've ever had) and the service was quick and the staff were so friendly. The hotel has such a warmth to it and we will both definitely be coming back here! Thank you all for such a pleasant experience.

"Warm friendly town house hotel close to city centre"
showcoachman, 14 Décembre 2015

Another coach full of guests going to Thursford stayed at this delightful hotel. Yes it is olde worlde with corridors and a few stairs( no lift but read the description first) . Meals served quickly and efficiently as we had a tight time schedule for Thursford.. Rooms adequate for short stay with usual BW toiletries and plenty of towels. We had a variety of room types, one heater was u/s but quickly replaced, our loft room 211 was enormous, occupying the roof space with large bathroom including Jacuzzi. The stairs to the room were steep and narrow so not suitable for many, and there was a colony of ladybirds in the bathroom window! All round a satisfactory visit which we will repeat next year.

"lovely, cozy place to stay"
Lupie_L00, 13 Décembre 2015

This was my second stay in the hotel as my family has an annual get together in Norwich a couple of weeks before Christmas. The year before last, my brother and his partner couldn't get a room at our normal budget chain hotel and he ended up picking The George Hotel simply due to the location and the fact that they had parking. They were given a room in the cottage and were initially a bit dubious about being outside the main hotel. They ended up really loving their stay and encouraged us all to stay there together the following year. There are four double rooms in the cottage and we booked them all so we could be together. We loved our stay last year so came back again this year. There is a fair amount of parking which is free and this close to the city centre, that's not always the case. We've all always been able to park however the car park can get busy and this year there were coaches coming and going and they took up a fair bit of room. You check in in the main building and the staff are very polite, cheery and helpful. Last year I accidentally managed to lock myself out when I went to the room of one of our party and it was about 9 at night, very dark and freezing out and I felt so guilty when I had to call reception but a lovely girl ran straight over, tried not to laugh at me in my pyjamas, and let me back in. She must have been so cold as she didn't have a coat on, she couldn't have had time as she came right out, and she seemed more that happy to help.She wasn't at all put out and we both laughed about it. The rooms are all doubles with very decent sized bathrooms. The beds are lovely and comfortable and if you get cold there are spare blankets in the wardrobe. The bed is nice and soft but very supportive and I've always had a lovely nights sleep. There is bed side cabinet either side of the bed and a large desk with a TV and a well stocked hospitality tray on, so there are plenty of places to put your things. There is a good size wardrobe with hangers provided and room to put your suitcase or bag in the bottom if you want to get it out of the way. There are lamps either side of the bed within easy reach of the bed and there are enough plug sockets for a phone charger, hair dryer (one is provided but it looks a bit ancient) etc. The blind at the window is really good and keeps out most of the day light. There are complimentary toiletries in the bathroom and you're supplied with several towels to use. The whole place is very, very clean and cozy. The rooms are more than large enough for two people. The food in the restaurant is very good. The dinner menu isn't exactly cheap but it is very good quality and tasty and you do get large portions. Drinks with the meal were a tad dear. The breakfast is very good. It is £11.50 and we had a good quality full english, tons and tons of toast and as much as you can manage from the cold selections (yoghurts, fruit, cereals, pastries, meat and cheese). The sausages in the breakfast were good quality and cooked really well. The scrambled egg portion was a tad on the small size but you can always fill up on something else. Two of our party just wanted toast and asked how much that would cost as that was all they wanted and they weren't charged at all. This year one of the rooms had a broken wall heater in the bathroom and since it was a pretty cold and wet weekend, this was a bit of an issue. We went over to the reception and they said they'd send someone over to fix it but in the mean time they gave us a portable heater. We were a little concerned as we'd rather not have had plugs in the bathroom but it was cold and we needed to warm the place up. When we got back to the room we found that when we pluged the heater into the closest plug socket to the bathroom, the heater couldn't reach the bathroom. We informed the reception who then gave us the longest extension cord on the planet :-) No one came to fix the wall heater but we had the portable fire so it was comfortable however when we returned to the room the following day after going out, the extension cord had been taken away. We went to the reception again and told them that no one had fixed the wall heater and now the extension cord had been removed. The lady on the reception desk was very apologetic and said she would track down another extension and would bring it over asap, which she did. By the time we checked out the heater still wasn't working. The only other issue that any of us had this year was the water pressure in the showers. No one had a problem last year but this year, all of the showers were just trickling water. We weren't expecting a jet wash ;-) but this was quite slow. I suppose that the decor is a tad dated and some of the furnishings are showing a little wear and tare. There is a burn stain on the carpet in one of the rooms and the bathrooms are very pink. However since it's so clean, cozy and large, the staff are lovely and the food is good, you can easily over look the little things as they don't impact on your stay. On our departure this year, we booked all the rooms in the cottage for the same time in December 2016! We enjoy this place enough to keep going back so I'd definitley recommend this hotel to anyone.

"Food the only good thing about it"
Theatre2northants, 13 Décembre 2015

This was our second visit to this Hotel a year on from the 1st. We stayed as part of a coach visit to the Thursford Christmas Show. On arrival the rooms were not ready and we were made to wait in the bar not enough seats many senior citizens in the party so not a good start. finally given key to room no lifts to any floor quite a small room for a double although the sheets on the bed were clean the coloured fabric strip along the bottom was filthy. the Bathroom door couldn't be shut or you wouldn't have been able to get out. No beakers for toothbrushes etc in the Bathroom. Radiator was cold and dispite turning it up was still cold at 11pm finally got it to work then it only worked on one setting Boiling Hot couldn't turn it down Windows didn't open and were covered in mould as was the shower screen the Shower didn't work thank goodness we were able to use the bath. A meal was booked for 3pm at 3.35 the orders were taken bearing in mind we had to leave at 4.45pm it was a bit of a rush to serve 40 plus people with only 2 waiting staff the food was good but a complete copy of December 2014. We never did have coffee as no time. A very noisy hotel squeaky floorboards and unfortunately we were next to door which banged shut everytime someone went through no fun at 4am. Room door had no outside door handle so had to bang the door to make it shut. Breakfast was not bad although the Decaff tea I ordered was the most discusting I have ever tasted and undrinkable.We only stay here because the tour company make the booking and if we ever go there again with this company hope things improve. I was told in reply to my review of the hotel this time last year that they had just a few bathroom to update I think they were lying nothing had been done and to be honest things had really gone down hill. Also 1 person to run bar ! Wouldn't recommend this place and can only hope the tour company find somewhere else to stay next year, 1 night was more than enough. Avoid room138 like the Plaque.

"Don't go here!"
LAUREN M, 11 Décembre 2015

You'll be greeted with the smell of your nannies residential home, woken up at silly o'clock by the cleaners repeatedly slamming doors and coughing like there's no tomorrow. I left without showering, I'd have been dirtier when I got out if I had of used theirs. The toilet sounded like a harrier jump jet taking off so expect to wake your partner and half the hotel up if you go in the night. Don't waste your money.

"Reunion"
Stuart1954, 07 Décembre 2015

Pleasant hotel with good staff and good service. Reasonably priced. Room was average but had all equipment. Average TV which could have done with modernising. Enormous bed which swamped a rather small room so there was little or no room to walk down one side or get out of bed without stubbing something!

"Christmas party"
LowestoftFreddy, 07 Décembre 2015

We have just had our work Christmas party at the George, it was a great night out, the food and service was first class and we could not fault it in any way. The waiters looked after all,of us very well all night, the food was piping hot which does not happen in a lot of paces catering for a large parties. We would highly recommend the hotel for a party night, well done the George and all the staff

"Friendly smiles greet guests throughout"
RotaryColin, 06 Décembre 2015

It is the friendliest hotel in Norwich, whenever guests arrive in Reception there's always a friendly greeting and this pervades throughout the hotel. Staff are always ready to go the extra mile to meet guest's requests. The chef serves up excellent dishes often using local produce.

"Sunday Lunch"
Suziecolman, 02 Décembre 2015

Delightful Sunday lunch at The George. I returned following an overnight stay earlier and decided to have lunch. Good choice!! Great roast beef. Loved it!! Not expensive and absolutely delicious. I highly recommend it. Nice surroundings, friendly, courteous service. A real treat.

"Not Great"
MH_Ches, 30 Novembre 2015

Second time I had stayed at the George. The first time I was in the cottage situated outside the main hotel. This time I was in the main hotel and it was shocking. The lady that arrived before was having to change her room for an issue which I did not catch. When I went to the room I was given, I found the toilet was running constantly and the lights in the room did not work. I went back to reception and told them I was unable to stay in that room, as I would not be able to sleep with water running all night and it wasn't safe with out the lights working. They very politely changed my room, but the only room left was a twin. That was not a great problem. I was told it was the best room there. That was probably not the best thing to say......! The room presented itself very nicely. Then I went for a shower. As it was late, it was dark outside. As I started to prepare to shower I realised someone was watching me. There was a lady in a house that was overlooking the room looking back at me. The bathroom window was both unfrosted and lacking a blind/curtain. I had to go out for the evening unwashed and just have a morning shower. When I mentioned it to reception I was told they'd report it to the maintenance man. I had no confidence that anything would be done, as there is no signs of previous shading. Food was nice and the evening service was good. The breakfast service was awful. To the point it was rude. I will not be staying there ever again

"Interesting Rooms - questionable hotel"
BJ M, 24 Novembre 2015

We had the best rooms in the place - literally. Two of my son stayed in another set of rooms on the first floor and would never go back there. Ours was the very top. Maintenance on the building is lacking. Needs to have a lot of freshing up. DON'T eat at the restaurant. Terrible service. Several locals come in regularly (which is great) but the wait staff then just spend the time talking with them and not serving anyone. For the price there are better hotels around. Too bad, this is well located.

"Surprisingly comfortable despite neg reviews"
GillianCannell, 14 Novembre 2015

I stayed for two nights in October when it was quite chilly out. I was greeted by a nice young receptionist who sweetly carried my suitcase up the stairs and then came to my room and turned on the radiator after I mentioned how cold it was. That evening I ate a delicious supper in the lounge downstairs which was very convenient as I didn't have to go out again. My single room was small but comfortable and my bathroom commodious, although its radiator never came on, and the corridors were cold too, but at least my room was cozy. I parked both days in the hotel car park. Overall, all staff were friendly and helpful and my stay was great (and I am a fussy customer!).

"Birthday trip for my wife."
gksw, 30 Octobre 2015

We were put in the 'Honeymoon suite', shown to our room and offered assistance with our luggage, the last flight of stairs was a little tight, but the room was very nice, clean and warm. The bathroom again clean, if a little dated, but was perfectly good. Stayed two nights, 'Ate in' the first night and the food was great. All the staff were very helpful and looked after us very well. Location was good, we walked into Norwich city centre in about twenty minutes. Judging by our accommodation, which was very comfortable, we thought that the general decor was a little tired and the hotel was about due for a re-furb. Great location, great staff, great food, and all in all,a good experience which we would do again.

"Tired hotel"
Andrea B, 30 Octobre 2015

Not a very pleasant stay, out of date décor and bedding (only had a sheet and cover) in a tired hotel, breakfast poor quality. Luckily only had to stay one night, poor quality for a Best Western hotel.

"Great Hotel"
Julia B, 25 Octobre 2015

This hotel was clean and the rooms modern. Staff were friendly and helpful. Full english was spot on. Great value for money. Well situated for touring around Norwich. Nothing seemed too much effort for the staff on dury.

"Small Hotel"
cphook, 16 Octobre 2015

A very average hotel that hasn't quite goot things right. Reception staff were very pleasant on arrivel but on depaarture quite indifferent. The room was also musty smelling. i had a bar meal - the George burger that was excellent and the chips were really great. The member of the bar staff who served me as lovely and very helpful. He even brought my food to my room. At breakfast it was as though I had slipped in unnoticed and one member of staff in particular was very inattentive and I had to stop him clearing taables to get a pot of tea. He got it grudgingly. i wouldn't hoose to stay here again but fear I might have to because I may have to come back for business.As a best Western Diamond member i am used to better service than i received here.

"Shocking hotel"
mark e, 15 Octobre 2015

Photos on best western website make this place look stunning someone is telling porky pies as this is not the case, our room 203 was cold smelt damp carpet was thread bare matress on bed sagged in middle shower didn't work bathroom on whole was not good we where shown another which was no better I wasn't staying here so I found another hotel lucky for us but the front desk where nice and helpful that's the only good thing. All the best western hotels we've stayed are 3* not this one no way.

"Needs Updating and Staff need Training."
Peter S, 13 Octobre 2015

I booked four rooms for a one stay on Wednesday 7th October . Rooms very updated , shower didn't work, bath had hairs in it , carpet dirty in bedroom , radiator in bathroom so hot you burnt your leg on it ,don't try to get a drink from the night porter ! . All in all very disappointed I did speak to the General Manager but didn't really get any answers. The only good think we're the receptionist .. very helpful. Will not use again.

"Nothing Special"
Z9532BEmartinw, 09 Octobre 2015

Stayed for four nights in a twin room from October 1st. Very dated bedroom and very dusty too. The bathroom was an absolute joke. The shower did not work.. The tiling was badly chipped and mouldy. To use the toilet you had to go at it sideways on it was so cramped. Beds very uncomfortable. duvets excellent. The saving grace for this hotel was the excellent staff. They really were that good. The food in the restaurant was very good value for money and the Adnams beer first class. Breakfast wasnt good value at £10.50.

"Pleasent Stay"
George S, 05 Octobre 2015

The hotel is situated off the main road to New Market and very convenient if you have your own transport. It's a bit far from town if you are on foot. Rooms were adequate but a bit noisy as the partitions where a bit thin. Food was good and wholesome.

"I much prefer the George to a holiday inn!"
Charles F, 30 Septembre 2015

I stay one night each and every week and the staff consistently go out of their way to make my stay enjoyable. The latest example, this week, was that I had some trauma with my trusty (!) Brompton. I was able to use a private walled garden area to spend a happy half hour in the evening sun tinkering and fitting a new inner tube. A trauma turned to a joy. One wouldn't get that at a holiday inn or a travelodge!

"Two night stay was quite enough"
Chris_S1989, 27 Septembre 2015

Rooms are very dated. The carpet was ripped in places all around the room. The bed was two singles pushed together with a mattress that did not fit this. The bathroom had a mixer tap shower which was so sensitive it was very hard to get the right temperature. The hotel could do with modernising and even just new carpet and paint in places. Breakfast was basic, when ordering bacon or sausages you get one item each. So it is worth ordering more of the menu. Bar, well as we were a wedding party and most of the rooms were booked by party guests we expected to be able to use the bar when we returned from the wedding venue. This was very difficult to arrange as the night porter would not allow it. After a while of discussing he finally agreed to open the bar. He then did not know about the drinks at the bar and the service was very long. I appreciate there was only him on the night shift but the hotel is full to capacity on a night and a wedding party was present I thought there would be more staff to contend with this as I cannot imagine the hotel is full often. I would not recommend staying here if you are after the comfort and want to spend more than the time sleeping at the hotel. Take a Travelodge as the price would probably be the same and you can normally trust that brand for what they advertise is what you get.

"Night out "
Courteneyjamie , 23 Septembre 2015

There isn't anything special about this hotel, but is perfect if you're going out for the night in the city centre! Very close. Rooms are comfortable but very basic... Staff are nice and friendly- breakfast is fine but dining area is tiny! Would definitely return if I was going out for the night but not for a romantic setting. Good for value though.

"One night away stay"
Poshjonathon, 15 Septembre 2015

Staff are very friendly and meal we had was nice ,the hotel looked worn but expected it anyways but was a last minute choice to stay with ex lol !??the price of the stay was abit on the high side but maybe would stay again if needed for a night close to my home

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