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Best Western Plus Hotel New Richmond Inn & Suites, New Richmond

4.5/5  - basé sur 16 notations.
240 Paperjack Drive, 54017, New Richmond, United States - See map
Best Western Plus New Richmond Inn & Suites - Exterior The Best Western Plus New Richmond Inn & Suites is ideally located in the center of New Richmond. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Stay at our Best Western Plus New Richmond Inn & Suites located in New Richmond, Wisconsin. Conveniently located off Highway 64 and 65, our hotel offers fantastic access to the business and technical part of New Richmond to corporate travelers. Our guests will enjoy all the home comforts of full kitchen suites at our newest hotel in St. Croix County. We offer stylish, well-appointed rooms to upgraded modern amenities where business and leisure travelers can enjoy various points of interest during their stay with us in New Richmond, “The City Beautiful”. Whether business or pleasure brings you to New Richmond, you'll appreciate the convenience of our hotel's location in St. Croix County, along with our quality amenities. Lodging here places you near Cedar Lake Speedway, tubing in Somerset, Somerset Amphitheater, and Willow River State Park. You can spend your winters skiing, snowmobiling, and ice fishing near our location. Our hotel is just one block from the Wisconsin Indianhead Technical College, so visiting students and faculty won't have to travel far. We are also only 1. 7 miles from Westfields Hospital and Clinic, which makes easy access for patients and families. Along with this, our hotel has easy access to locally owned, enjoyable fast foods and restaurants. At the New Richmond Inn & Suites, we have free wired and wireless high-speed Internet access, a state-of-the-art fitness center, salt water pool, hot tub, media center, fireplaces, and spacious community areas. Not only do we have a complimentary hot and healthy breakfast buffet, but we also offer snacks, drinks, and complimentary coffee 24/7 in the lobby. We offer an award-winning loyalty program called Best Western Rewards®, where earned points never expire and can be redeemed at any Best Western hotel.

Best Western Plus

Hotel New Richmond Inn & Suites




Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
based on 16 guest reviews
Very Good
Business Business
Couples Couples
Family Family
Friends getaway Friends getaway
Solo travel Solo travel
Sleep Quality

"I would stay again"


Traveling with a group of friends, we found this perfect hotel in a small town atmosphere. Clean comfortable rooms. Average hotel breakfast selections. Very accommodating staff. Beds were comfortable, however they need to provide a little step stool upon request as they are quite high. We enjoyed our stay and would recommend this hotel.

"Upscale hotel for an incredible price"


My boyfriend and I stayed in a king suite for one night in October. Hotel appears to be pretty new. We were pretty blown away by the appearance of the hotel and rooms. Very classy and upscale hotel for the price you pay. Bed was very comfortable and we loved the bathroom, especially the 2 person walk in shower. The hotel seemed fairly busy but quiet. All staff we encountered were very friendly and welcoming. I have no real reason to come back here since i live close by but i was really blown away by this place so im definitely going to be coming back, just for fun.

"Family function"


First of all this is a beautiful hotel. The decor and colors were really nice. Very clean and the pool was really nice. It was very quiet too. The breakfast was nice and the breakfast area was clean. The staff was extremely nice and check in and check out was fast.

"Pleasant Stay"


Hotel is only about 4 months old and is very pristine. Everything is new, hotel staff was wonderful. Wish we could have stayed more than one night as the bed was heavenly!! Recommend highly staying here.

HeenaB86, General Manager at Best Western Plus New Richmond Inn & Suites, responded to this review
Thank you for your glowing written review. Our goal is for every guest to have a wonderful relaxing stay. Due to the difference between your comments and number score I felt the need to contact you directly to make sure that your stay was indeed wonderful. Your reassurance that yes you had a wonderful stay wanted to express that and just mixed up one for best and five for worst. Thank you for taking the time to write a review and look forward to serving you again.

"Nice new place"


Nice new hotel, just don't turn right by Kwik Trip as Google tells you, Take a left and in one block you will see the back of the hotel. No signs to be seen from the main road coming into town. If you like full size pillows better bring your own. Salt water pool was refreshing.



This is a Beautiful hotel-the staff are friendly and helpful-definitely would recommend staying here for whatever your traveling for-breakfast was wonderful and it has an elevator so it makes it easy to get to the 3 3rd floor with your luggage

"Brand New - Great Stay"


Brand new hotel!! Clean and organized lobby and reception desk. Spacious bathrooms along with comfortable beds. Hotel seemed fairly central to other attractions in the area. Only down fall would have been a lobby bar to enjoy a beverage while we waited for our other friends to arrive. Overall great stay!

Heena B, General Manager at Best Western Plus New Richmond Inn & Suites, responded to this review
Thank you for taking the time to submit a review. We appreciate your comments. Guests may partake of beverages they bring to the hotel in our lobby area. We always listen to our guests suggestions and we'll take yours under consideration.



New hotel! Five stars is more than deserved. The staff (DeeDee) awesome, friendly, accommodating. It is a beautiful motel. Very comfortable beds/pillows, very roomy rooms, great lighting, large shower. The pool and hot tub are so clean. It is in a very nice location. The breakfast was awesome with lots of choices and everything hot and tasty. The staff will do everything to accommodate and make sure you enjoy your stay. We will be staying here again and again!

"Brand New Contemporary"


Super new and clean. Gorgeous decorating and squeaky clean. Good Location, Will stay here again. Wish the windows were functional though. I like to get fresh air. Not a fan of having to have the HVAC running all the time.

"Save your time and energy! Don't try to make a wedding block at Best Western Plus."


I started to reserve rooms for my wedding block back in June. I have gone through numerous phone calls, because it has been nearly impossible to contact anyone. You are given multiple names of people to contact and everyone is extremely hard to reach. Once I finally reached the person who I needed to contact, I was given pricing for the wedding block and told that I would be receiving a contract to sign by email. I never received a contract, so I went back to calling and leaving voicemails with no phone calls in return. Today, two months later, I contacted the Best Western Plus and received news stating that the room block rate that I was quoted was never valid. I was repeatedly told there were no notes on file of any conversations I had previously had with management. On top of this, I was told a block rate price that was over $20 more the original price I was given, they were no longer making all rooms (Kings and Queens) the same block rate, and the queen suite I was reserving for the bridesmaids to spend the night before the wedding increased in price over $50. I asked to speak to the manager of the Best Western Plus. I was told that I would receive a phone call from the manager shortly, because she was on another call. I still have not heard from the manager, and I don't believe I will ever hear from her given my experience since day one. I highly suggest you are very hesitant when thinking about booking with Best Western Plus. The management does not hold customer service to a very high standard and are not willing to take any ownership for their mistakes. Their only solution was to give me a higher group block rate. I feel that Best Western Plus can't be trusted with any type of wedding block due to extremely poor management and customer service.

"Vacation, great hotel"


Hotel is clean, new, comfortable and in a great location with awesome staff and amenities! Traveling with friends and stayed for 3 nights. Great breakfast! Spa and pool were wonderfully clean, loved the salt water pool!

"Artificial creamer for coffee in Wisconsin? "


I truly, truly wanted to give this hotel a five star rating because service was excellent the rooms were clean and the beds were very comfortable. But being in Wisconsin and going down for the breakfast and discovering mediocre coffee and coffee creamer that is artificial (verse 1/2&1/2) really, really was disappointing. We are in the middle of Wisconsin, dairy capital of the United States and these people dare to have artificial creamer, sorry that just Proves again that Best Western hotels are still trailer trash hotels.



Brand new motel, what's not to like? A bit hard to find, off the "main drag". Motel inexplicably puts it's back to the street it's on. Could use a few more towels stocked in the room. Great breakfast. We would return!

"Super clean and new"


We stayed here for three nights while attending a wedding. The hotel is shiny new and clean. The free breakfast is top notch with hot food selections as well as fruit and cereal. A really nice place to stay.

"New clean, spacious rooms with nice hot breakfast"


I was there for business. We were among the first ones to be in this new hotel. Very nice decor, roomy and the bed was very comfortable. The hot breakfast options were great. This hotel, for the value, is a great bargain! Would definitely stay here again.

"New Richmond experience."


Family get together was fantastic. The kids enjoyed the pool and the staff was excellent. Very helpful with meeting our needs. It's been two days since we stayed and have recommended this to others in the family when traveling to this area.

"This Hotel is Grand and Elegant. Breakfast Needs Help. So New Few Know of It."


This hotel just opened April 2018. There are still a few kinks to work out. They are still finishing some parts. The lobby is large and impressive. There is an elevator. They do need more luggage carts. Their service is very accommodating. There was a problem with our room. They gave us another with an additional discount. They have hot breakfast, however these items were not put out hot. They were ice cold to tepid. I finally said something. There is a saltwater pool, hot tub and fitness center. The stationary bike is confusing to program. This place may give the competition a run for the money in time.