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Best Western Plus Hotel White Bear Country Inn, White Bear Lake

4.5/5  - basé sur 538 notations.
4940 State Highway 61, 55110-2600, White Bear Lake, United States - See map
Best Western Plus White Bear Country Inn - There's no better way to experience White Bear Lake than from the Best Western Plus White Bear Country Inn. The Best Western Plus White Bear Country Inn is ideally located in the center of White Bear Lake. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Settled halfway between nature and city life, the Best Western Plus White Bear Country Inn treats every guest like family and the quality is unsurpassable. Perks like our fitness room, indoor heated saltwater pool, hot tub, on-site restaurant and cocktail lounge, rooftop patio, business center, dry cleaning and free parking keep people returning to this pet-friendly hotel in White Bear Lake, MN year after year. Every room of this Rider-Friendly® hotel is outfitted with free high-speed Internet, flat-screen televisions, large desks, refrigerators, microwaves, coffee/tea makers and comfortable pillow top beds. Need extra room? We offer family suites with kitchenettes, two-room executive suites and luxurious whirlpool spa suites complete with fireplaces. A free hot breakfast is served every morning. Many business travelers return to our hotel to take advantage of prime real estate. Trane, Schwing America, Ingersoll Rand, and Slumberland Furniture employees are frequent guests and are happy to be close to work sites and attractions. Our large meeting and banquet facilities are perfect for conferences, presentations, weddings and other events. We also provide guests with access to our business center and notary public services. This White Bear Lake hotel is only a short drive from the Mall of America, so shopaholics can get a quick fix any time they like. Mystic Lake Casino, Tamarack Nature Center, Como Park Zoo and Conservatory, Bald Eagle Lake, White Bear Lake County Park and the Minneapolis Convention Center are also nearby. Friendly multilingual staff, spacious and comfortable rooms, and a bevy of free perks will make you feel right at home. The best part, it all comes with a very attractive price tag so you can save your vacation fund for more fun things on your agenda. Book a room at Best Western Plus White Bear Country Inn and enjoy your stay!

Best Western Plus

Hotel White Bear Country Inn

LABEL_ITINERAIRE

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Hotel advantages

  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
GreenLeader Silver
 
based on 538 guest reviews
NOTE ISSUED
Excellent
356
Very Good
110
Average
33
Poor
14
Terrible
25
REFER TO NOTICE
Business Business
163
Couples Couples
102
Family Family
181
Friends getaway Friends getaway
46
Solo travel Solo travel
29
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Friendly, clean, reasonably priced"

5
14/10/2018

Stayed one night while visiting for a family event. It is evident from the awards hanging all over the lobby and hallway to the restaurant that the owner takes pride in the establishment and his community. The owner/manager of Rudi's visited our table at dinner to thank us for being there (it was packed...he probably wished he had more room - good food). The room was clean, well-appointed, and comfortable with updated walk-in shower. Breakfast options were extensive and the self-serve organization nicely executed. Highly recommend this place if you are visiting the White Bear region.

"Well kept hotel"

5
13/10/2018

Stayed two nights for a business trip and was pleased with the hotel and amenities, especially the included breakfast which was awesome. Rooms were very clean and well appointed for the price. I'll definitely stay there next time I'm back in the area for work

"Another Great Stay at the White Bear"

5
05/10/2018

This is my “go-to” place when in the area in business. I've stayed in fancier hotels but this one gets five stars based on their service, facilities and location. Rooms are nice and clean and quiet. The bar and restaurant exceed any expectations you would have from a hotel. Travellers and locals fill this place nightly with decent food and drink in a nice environment. Front desk staff is always helpful. I never use the pool but it's location in the atrium is nice even if you just want to sit poolside and enjoy a cocktail. Roof top bar on summer time can't be beat.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Thanks for the 5-Star Review, Blake! I am happy to hear that you find the White Bear Country Inn a 'go-to' place and enjoy what we have to offer. Enjoy your next visit!

"Perfect Place for Family"

4
22/09/2018

This hotel is perfect for a family trip. They are so accommodating to children and very kind. The only complaint was that the rooms didn't feel overly clean. Floors felt kind of sticky, and the bathroom sinks were a little dirty. Other than that, awesome!

"Wedding in White Bear Lake Mn"

5
10/09/2018

This is the place to stay if you are enjoying White Bear Lake! It is a couple blocks from the lake and the quaint down town area. The amenities are wonderful and the free breakfast and eating area are fabulous (right by the beautiful pool) Clean rooms, beds etc.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Thank you for the wonderful review of the Best Western Plus White Bear Country Inn! Yes, it is beautiful and has an awesome restaurant, Rudy's Redeye Grill and Rooftop Patio! You will love it!

"Much better than expected!"

5
15/08/2018

Stayed at the Best Western Plus White Bear Country Inn for 3 nights while on a business stay. Booked it last minute as a hotel close to my meetings. Boy was I surprised, from the quaint charm of the hotel, cleanliness of the rooms and the friendliness of the staff all the way to the exceptional amenities like a full bar/restaurant, hot complimentary breakfasts, the pool and fitness center. Also, if you visit the area the rooftop bar is outstanding, gives you that vacation feel....go early on Tuesdays as it gets pretty crowded...Rudytini Tuesday's is a popular draw! The hotel surpassed my expectations! I would highly recommend that you check it out.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Wonderful to hear, Amy and thank you for the 5 stars! We hope that you visit White Bear Country Inn and Rudy's Redeye Grill again in the near future!

"Authentic charm "

5
12/08/2018

Comfort, fit and finish, and great peipke make White Bear Inn a wonderful stopover or even destination. I had family events in town and found the place convenient and cost-effective while giving a world-class experience from Rudy's Redeye Grill to breakfast (when they didn't mix pig into all the eggs. My preference was better served the other morning when only half the eggs were desecrated. Not worth a star off, but the unconcerned attitude if the attendant was not Best Western's best effort.).

"THE "INN" PLACE"

5
16/07/2018

A great place to feel like home away from home. Staff is extremely friendly and helpful. Rooms are very comfortable and clean. There is a fabulous restaurant on site which makes it all the better while traveling. Indoor pool.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Thank you for the awesome review! I am glad that we met your expectations and you enjoyed your stay at the Best Western Plus White Bear Country Inn. You are always welcome here and we look forward to your next visit! Bill Foussard Owner

"Excellent Stay"

5
13/07/2018

After a bad stay at a previous Best Western in Indiana we were hesitant on choosing another one. But what a difference there is in ownership and management. This Best Western is excellent and hit the mark in every area. The hotel is set up like a resort. Indoor pool and restaurant. Rooftop bar and patio. Hot breakfast included, and every single staff member is friendly and helpful. Would definitely recommend this hotel.

"Nails it!"

5
15/06/2018

Arrived during a big local event... town packed. Room: exceptional... real furniture, nicely restored. Staff friendly, efficient. Very welcoming. Location is great... about two blocks from beach. Restaurant and hotel owned by same person so consistency in quality and service evident. Restaurant really good... definite gourmet touch... flavorful ... taste trumps... not overwhelmed by condiments, sauces, not afraid to show culinary skills... Property owner at our table within 20 min of arrival, inviting comments, suggestions... making sure we were happy... THAT is the true test of excellence. Happy to give 5 Stars! Highly recommend... Puppy thoroughly enjoyed himself, too!

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Thank you for the 5 stars!! I am truly happy that you had a wonderful stay at our property and enjoyed Rudy's Redeye Grill. I hope to see you again on your next visit! Sincerely, Bill Foussard Owner

"100%"

5
11/06/2018

The entire stay was excellent - rooms, service, food. We were there for a class reunion which was held in the hotel. Everything was excellent; the food some of the best we've had at our reunions. The public areas were clean and attractive, the staff cheerful and helpful; we would stay there again.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
I am truly happy to hear that you had a 5 star experience at the Best Western Country Inn and Rudy's Redeye Grill during your class reunion! I hope that you will visit us again! Sincerely, Bill Foussard Owner

"Comfortable and friendly"

5
30/05/2018

I was delighted to get a free upgrade to a whirlpool suite, which I loved! The front desk personnel were friendly and efficient when I arrived and checked out. I had drinks and dinner up on the rooftop at Rudy's. The food was great and the service was terrific service.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Thanks for the 5 stars! Happy to hear you enjoyed the hotel and restaurant. Bill Foussard Owner

"Northern Invasion Relaxation"

5
15/05/2018

Stayed here during the Northern Invasion concert weekend. At first, thought this hotel might be too far away from the event, but it was easy to find and very relaxing. The staff was helpful, the breakfast was very good (and free), and we were very rested the next day. I would recommend staying here if you're going to a concert in the area.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Thanks for the 5 star review! I am happy you had a relaxing visit! Bill Foussard Owner

"Concert stay"

1
04/05/2018

Every time I stay here The place is clean food is great staff goes out of their way to find answers to Questions I may have. Always get to see Manager and greet and talk with him. The Roof top Bar awas not open because of weather On the food always goo More than I can eat love the carrot cake

"Best traveling experience EVER"

5
02/05/2018

From the friendliest staff to the most comfortable beds, we stayed here for a wedding weekend and reserved the suite with fold out couch, stove, microwave, dishwasher, refrigerator... the pool was a special treat as it didn't have that chlorine smell so I was able to enjoy time with the family... clean, clean, clean!! The staff, and i mean EVERY staff member we encountered, were professional, kind, and sooo friendly! I felt like family an sooo comfortable!! Will stay again even if I have to plan a vacation to go just here!!! Such an enjoyable weekend!!! Really cant say enough!!! Oh I should add that we were 2nd floor poolside and never heard a thing... was shocked how quiet it was, but was also able to check on the kids anytime!!!

"Horrible - Not clean at all"

1
23/04/2018

Had the Whirlpool suite, tub was dirty, towel in bathroom was dirty and looked like dried feces wiped on it and then put back to hang up dirty side facing wall. Looked under bed upon check out to see if we are leaving anything and discover chewed up dog toys, garbage, food, left over and not cleaned. Lack of air circulation, fan didn't stay on for cooling/heating. Horrible experience, only good thing was the continental breakfast and gals running it but that isn't worth $200.

BFoussard, Manager at Best Western Plus White Bear Country Inn, responded to this review
Hello: I apologize for any experience you had that was not up to your standards. I believe I have had email exchanges with you and have made it right with you. If there is anything you would like to discuss further please do not hesitate to contact me. 651-429-5393 Sincerely, Barb - General Manager

"Impressive hotel!"

5
22/04/2018

I spend about twenty nights in hotel rooms each year and since they are in different cities, most of them are hotels I have never stayed in before. Because of this, I rely on reviews but it's still a crap shoot. I was a little put off by the lack of parking when I walked in the lobby so I didn't really notice it. There is a very busy restaurant in the hotel and I was there on a Friday night so parking was difficult. But thehe front desk staff was very friendly and efficient and they put me in a better mood. I opened the door to my room and was amazed. It was beautiful. The furniture and the layout belong in an upscale hotel. Don't get me wrong, I'm not saying that Best Western Plus is a tacky chain, exactly the opposite. But I did not expect a room this fabulous in a Best Western Plus. Even the bathroom was impressive. I had showered in the morning but wanted to shower again because it was so cool!!! And there was a rubber duckie in there. I have to say that is a first for me. The best was comfortable and I fell asleep quickly. I was worried about noise because I was fairly close to the pool and lounge, but it was very quiet. Breakfast was the normal hotel hot breakfast. Eggs, sausage, waffles, cereal and various baked goods and pastries. The food was good. A newspaper and my hotel bill had been slipped under my door at night. Express check-out means I didn't have to go to the front desk to check-out if there weren't any problems or questions with my bill. That was a nice feature. I don't usually stay in the area of this hotel, but I might have to just to be able to spend a night there again!

"vary nice, modern, good location"

3
18/04/2018

I just couldn't get to sleep, maybe beds to soft. But I like the layout, there is a pool and you didn't smell chlorine everywhere, elevator nice, vending and ice on each floor. We stayed 2 nights and I rate 1/2 by weather or not I sleep well, otherwise I would rate this A 5

"Good hotel"

3
18/04/2018

I attended a wedding in the area and stayed here. The hotel is older but well kept. The restaurant/bar was good and the service was good. The free morning breakfast was ok. We didn't use the pool. The fitness center could be larger with more weights.

"Lovely hotel with a great breakfast"

1
18/04/2018

This is a well run hotel that is very nicely decorated. The breakfast was very good with a lot of healthy, fresh choices. We also enjoyed the restaurant. The lobby and swimming pool area are very pleasant.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Looks like you enjoyed your stay. I hope that is true. What can we do to turn that one star into 5?

"nice place outside of the noise at night."

3
16/04/2018

Noise at night was a problem, the fitness room was not much of a fitness room. The rooms were OK,nothing spectacular but OK. I did not care for the set up of the eating area and the pool right together, it did keep me from using the hot tub or pool. I did not feel like swimming with everyone sitting there eating.

BFoussard, Manager at Best Western Plus White Bear Country Inn, responded to this review
Thank you for your response we appreciate your feedback. Management

"Bird Hunt"

5
08/04/2018

The rooms are very clean, staff is very friendly. The hotel has a great restaurant and pool. A wonderful free breakfast in the am with nice yogurts, fruit, cereals, eggs, pancakes and waffles. There is a McDonalds right next door to the hotel. Very affordable, and again CLEAN!

"Noisy Stay"

3
19/02/2018

The hotel was nice looking. When we got to our poolside room we had ear plugs on our night table, boy was that a clue. Our first night it was bearable, but our second night. The drinkers from the restaurant were around the pool area yelling and very disruptive. Then they also had an event in their event center that had their own bar set up. They were also loud and obnoxious. I had earbuds in, tv on and could still hear all the noise. Thought the noise would stop about 2 am when bar closes, but then the employees were moving the tables around the pool area with out lifting them when going across a pebble floor. They also rolled laundry carts down a tile hallway during the night which was also next to our room. Was not thrilled to pay as much as I did for a little sleep night.

"Great stay"

5
14/02/2018

I had a great stay here. I called before arrival to add a night and my request was handled smoothly. Check is was a breeze - very nice front desk. Breakfast was good with plenty of seating. Bed was comfy - loved the sheets! I would definitely recommend and stay again when in the area.

"Loved the rubber ducky!"

5
03/02/2018

The best western plus White Bear Lake is a delightful surprise. I was so happy to see the huge interior with a lovely pool and even happier when I found out I had a poolside room. The rooms are spacious. Earplugs are provided for the noise from the pool. Rubber ducky's are included with the bathroom amenities. The restaurant is delightful.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Thank you for the feedback. So glad you enjoyed your stay.

"Excellent!"

5
11/01/2018

Another nice stay at a Best Western...starts with walking into a warm, spacious lobby with the Christmas decorations still up and a wonderful fire in the large fireplace burning. Craig was at the front desk when we checked in and he was great, super efficient and friendly. There were also cookies at the front desk, made earlier in the day that were pretty good. The hotel is a little bit on the older side but it looks like renovations are in progress. Rooms were large and comfortable and the heat worked great, which was important as it was below zero every day we were there. The breakfast was good, but did not have the selection seen at other hotels but that was not an issue. There is a business center, and a nice, indoor pool and pool area but we did not use either of those. Would gladly stay here again.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Thanks for the great review. We appreciate the business.

"Stayed here twice for business"

4
10/01/2018

Nice/ clean accommodations. Restaurant has decent food. Steaks are better than the over sauced pasta dishes. One side of my bed had a permanent body indentation but the other side was fine. Staff is very friendly. Rooms have plentiful bedding not just a bedspread which is a welcoming accommodation, especially in the winter.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
thanks for the great review. Come back and see us again, soon.

"New Years Eve Overnight and Bash Party!"

5
02/01/2018

We were Very pleased overall for our overnight New Years Eve stay and Bash Party in the Dellwood Ballroom. Planning for same at upcoming New Years 2019. Probably try to get same room 212 (King Suite) again. PS: We had also reservations at the Redeye Grill for our 38th Anniversary back on 8/4/2017.

"Restful and attractive"

5
31/12/2017

Everything was comfortable and clean. We stayed here shortly before Christmas and the decorations outside and inside were beautiful! All the trees in the parking lot were decked out in lights, there were live Christmas trees everywhere inside along with garlands and wreaths that were awesome. The decor in the rooms was what I call "north-woods lodge" and I loved it! Our only disappointment was the whirlpool, which my husband was looking forward to using for his bad back: it was not hot. Too bad since we were poolside and it was right outside our door.

"Updated and exceptional restaurant."

4
23/12/2017

This hotel has updated, nicely furnished rooms. A larger than average flat screen TV was very welcome as well as the nice, large, glass shower. The restaurant (Rudy's) was crowded with locals and served excellent food and drinks. That's not something I can often say about a hotel restaurant!

"Finest in the Twin Cities"

5
22/12/2017

Staying at the Best Western Plus White Bear Country is like visiting the finest vacation resort. The hotel is attractive and decorated with fascinating historic items from the community. The room and bed are the most comfortable I've experienced. The staff was very friendly and the breakfast delicious. I travel across North America 85-percent of the year, and rank this hotel as number one!

"Home away from Home"

5
13/12/2017

Our stay was very comfortable and the staff was excellent. Great attention to all the details and so friendly. The huge walk in shower was a great plus. The only little issue is that the room faces the pool/gathering area and the lights are on all night, make sure to use the heavy darkening shades. The room was so nice and comfy it didn't even matter. The manager has a great staff working for them.

"Very cozy"

4
11/12/2017

We love staying at Best Western. We always get a jacuzzi suite. This time the jets only worked on one side of the tub which was disappointing for the money we paid. We will stay again though. Fridge worked on and off which wouldn't have been a big deal but we woke up to warm sandwiches and salads that we put in the night before

"Home maker"

5
11/12/2017

Excellent; We had family wedding in area and we were staying at this hotel because bride had selected this hotel for guests for their wedding. We will look for Best Western Plus as we were over all very happy with our stay. We felt the clothes closet was a bit small and had only limited hangers. Thank you! .

"Great place"

5
10/12/2017

We had to come into town for a funeral. I booked multiple rooms on line for family members. When we arrived the staff helped us get a lower rate since we were there for a funeral. The rooms were very spacious and the beds were wonderful. The only trouble we had was parking since there was a holiday party going on in the banquet room. We were worried about parking in a wrong area and our car getting towed.

"A comfortable stay in White Bear Lake"

5
28/11/2017

We stayed at the Best Western in White Beak Lake for a wedding and had a great time. We were able to sit at the tables outside the restaurant and visit with family in a very comfortable environment. We had lunch in Rudy's and it was wonderful. We took advantage of the late-night happy hour at Rudy's. All in all, we had a very comfortable and relaxing stay.

BFoussard, Front Office Manager at Best Western Plus White Bear Country Inn, responded to this review
Thanks so much for the great review. Come back anytime. We appreciate the business.

"Best Western White Bear Lake"

5
27/11/2017

Excellent staff that serves its guests ! The owner regularly walks the hotel and greets guests, creating a special personal relationship with guests. Staff is very helpful and knowledgeable about guests basic needs but not in the way.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Thank you for the great review. We appreciate your business.

"excellent"

5
27/11/2017

the staff went well out of their way to help fix a problem that hotels.com created. Thank you again for all that the staff did and their professionalism in handling my situation. We enjoyed the fact that we were able to have family come and visit us whenever they could join us and the staff were helpful in helping them find our rooms etc..

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Very glad we could help resolve the Hotels.com issue. Come back soon. We appreciate the business and the 5 star review.

"Best beds Best stay"

5
26/11/2017

Trust me when I say this is the best stay you will have. The beds and pillows are comfortable. RUDY'S grill is a great place to eat and is attached to the restaurant. Staff is always friendly and helpful.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Thank you for the kind review. We appreciate your business.

"Excellent Staff and extremely beautiful and comfortable hotel"

5
18/11/2017

I have stayed at this hotel and have planned meetings here several times. I always have excellent service and the employees go out of of their way to help me if I ever need anything. The restaurant has Fabulous food and I always look forward to room service after my meetings. Looking forward to staying there again.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Thank you so much for the positive feedback. It is always great to hear when a guest has enjoyed their stay. Come see us again, soon.

"Great Experience"

5
14/11/2017

Staff was incredibly friendly, restaurant had great food at affordable prices, beds were super comfy and breakfast was good. I have stayed at many Best Western's over the years and have never been disappointed!

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
So glad you had an enjoyable experience. Hope you stay with us again soon.

"Cute & Cozy Hotel"

5
13/11/2017

We recently spent 2 nights at this hotel for my friend's wedding. The staff was all very nice and friendly. We enjoyed the pool and the hot tub as well as the restaurant/bar, wifi, & complimentary breakfast while we stayed - all were good! At first, we missed the mini fridge as it is well hidden in the cupboard under the TV. The shower was nice, new & clean and it's always nice to have the sink/vanity outside of the bathroom so it can be used while others are using the toilet or shower. Note: if you're in a pool view room you won't have any exterior light coming into your room. This is great for a mid-day nap in total darkness, but not good for getting wedding make-up done. If you want an exterior window for more natural light, you should request that. All in all, a great stay. Would return if we're ever in the area.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Thanks for your review. Please, do come stay with us again if you're ever in the area.

"Nice hotel with great staff"

5
13/11/2017

We threw my sister's 40th surprise birthday party here in a suite. It was perfect. The front desk staff helped check in her boyfriend (who's name was not on the reservation) to act like he had a room to check into. The bathrooms are newly remodeled and very nice. The beds were comfortable which is always a plus. I liked the convenience of the bar and the kids loved the swimming pool. The breakfast was the typical sugary carb overload but it's hard to do anything else for self-service.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
I'm so happy you enjoyed your stay. We'd love to have you back anytime.

"Check your bank account when you stay at this hotel"

1
13/11/2017

I just happened to check my bank account and noticed an extra charge from the hotel. I used reward points and purchased additional points to pay for my room but was charged 30.00 extra along with a 27.00 incidentals fee which was supposed to be refunded back to me at the end of my stay. The front desk attendant said that my stay wasn't listed as a "free voucher" stay and was charged the extra 30.00. He called the general manager about this and the manager said that there was nothing he could do about it. I thanked the attendant and apologized for getting mad at him (he was just doing what he was told) and hung up the phone. I checked out the next morning and told the attendant what had happened and she said that she would talk to another manager to see if she could fix the issue. She called me to let me know that she had talked to another manager and they were working on the issue. They got the issue resolved in around 5 hours and my money was refunded me in about 5 days. I don't know what they have going on down there that a front desk attendant can get things done when a general manager can't. Sounds like they need to switch roles.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
I apologize for any confusion and lack of explanations from any staff member. There is an incidental hold for any services that could be charged to the room during your stay, this is just an authorization hold and is not an actual charge. I will work to make sure all employees know how to explain this for better understanding of the guest. I apologize for any inconvenience you experienced. Bill

"Loved the hotel and amenities"

4
13/11/2017

We stayed for 2 nights in a king suite. We attended a wedding at the hotel and everything was just great. They did a great job from the decor to the food. Very satisfied and would stay there again. Would love to stay in the summer when the rooftop bar is open. That looked very cool. The food in the restaurant is excellent as well.

"Nothing to complain about"

4
04/11/2017

Solid quality BW Plus, good parking, all standard amenities, with good beds and a quite nights rest. Hotel is the classic rooms surrounding the pool and breakfast area. Standard fitness area, laundry available. Breakfast food area small but lots of eating space around the pool.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Thanks for staying with us at the White Bear Country Inn. Feedback is always greatly appreciated as we are always trying to get better. Come see us again soon. Bill

"Great Hotel In White Beark Lake"

5
03/11/2017

This is a very nice hotel good for families, business travelers, really anyone. Décor is nice, as are the amenities although I wish the workout room was just a bit larger. Rooms are very spacious and have both a refrigerator and a microwave. Both came in handy during my stay. Very close to downtown White Bear Lake so is convenient.

"Another exceptional experience at White Bear Country Inn!"

5
29/10/2017

Second family milestone here- wedding reception and a funeral luncheon and both were smooth and special, thanks to the staff and owner Bill Foussard. Everyone made to feel like family, great food, clean spacious rooms, friendly staff, overall we fell like we are at a friends home when we come! Thanks for making it such a memorable gathering once again!

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Thank you for your review. We're so glad you are happy with your stay at White Bear Country Inn. Please join us again soon! Bill Foussard

"Best Stay"

5
25/10/2017

If you are in White Bear Lake, MINNESOTA, you need to stay here. The rooms are fantastic and the staff is great and will take great care of you! It is near downtown so you will have lots to do within walking distance. This Best Western is also famil friendly.

"Great place to stay!"

5
23/10/2017

The rooms are very comfortable, the staff are friendly and we enjoyed the weekend. It's a fun place to stay if you want to be out of the Cities but still near enough to enjoy things downtown. We highly recommend it!

"Good value, good location"

4
20/10/2017

Great choices for the included breakfast (but there should be a non-pork meat option); you can walk to the lake or town from the hotel; rooms are pretty good. Unfortunately ours smelled like cigarette smoke even though the hotel was non-smoking. Ladies, bring a lighted makeup mirror as their lighting is inadequate. All necessities are in the room (hair dryer, microwave, fridge, iron and board). Shower design is really bad - you have to get wet in the cold water stream to turn it on and stand in non-draining water to shower. Door lets water seep onto floor. Staff is friendly and helpful.

"My place on the Lake"

5
12/10/2017

Always a wonderful place to stay on business, except it is like being on vacation. Staff goes out of their way to take care of your needs. Very friendly, and often you will be upgraded when available, with out an upcharge. This is a good example of a franchise/owner operator arrangement that works really well. Bill Foussard is to be complemented.

"Really good hotel!"

4
03/10/2017

Stayed one night, passing through on our way up to Duluth to start a Lake Superior drive. The bed was one of the most comfortable hotel beds I've slept in. The room temperature was easy to maintain and supplied a really nice amount of white-noise that cancelled out voices normally heard in the hallway and or nearby room(s). I have never been in a hotel that supplied in-room earplugs to their guests. That was both comical and a bit frightening at the same time. :-) I was glad that the plugs weren't necessary after all, and it was actually nice that the hotel was considerate to supply them. It was a bit damp in the room, but not bad. There was a sizable thunderstorm that lingered overnight and into the morning so I suspect that caused the slight room dampness. Overall, it was a very nice stay with comfortable sleep, good breakfast, and a nice hot shower. Couldn't have asked for more really. Good job, BWP-White Bear staff!

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
96Dreamer, Thank you for your nice comments about your stay with us! We strive hard to ensure our hotel and staff meet and exceed our guest's expectations. Wish we could control the weather - sorry about the dampness. Come back to see us again soon! Bill

"funweekend"

5
02/10/2017

We stayed the weekend for a wedding about 2 miles away. This hotel was a great option to stay! Cozy rooms, warm and comfortable with cute decor! Great staff all around. Kids had a great time in the pool and later the adults had a great time at the rooftop bar!

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
57stephanyj, We are so glad that you enjoyed your stay at our Best Western Plus White Bear Country Inn! Our goal is to keep you coming back time and again for a relaxing and fun stay here in White Bear Lake, MN. Hope to see you again soon! Bill

"Fall Wedding"

4
25/09/2017

Had reserved a block of rooms and stayed for multiple days. Very nice hotel, great staff, good clean rooms. Would definitely stay here again. Location is very convenient and easy to get around. Good food near by. Bar and lounge fun on a hot summers evening..

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
We appreciate your kind comments and are happy that our accommodations met your expectations! Please come stay with us again! Bill

"Great location for board meeting"

5
20/09/2017

We had our annual company board meeting with members traveling in from around the country. Dinner at Rudy's was great for our group on eight, and the location of the hotel was perfect. The rooms were comfortable and reasonable priced. We will be returning for our next board meeting.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
We will be more than happy to host a future board meeting for your company! Thank you for the nice comments.

"my preferred hotel"

5
11/09/2017

i stay at the white bear every time i can when travelling to minneapolis ,generally once or twice a month,on the occasions when i travel on short notice or if the white bear is full i always compare the place i stay with white bear,the others never measure up,weather it is price,amenities,cleanliness,etc i always prefer white bear!

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Brad Thank you so much for the kind words and taking the time to submit this review. Thank you for staying with us and being apart of the White Bear Country Inn family. Hope to see you again soon. All the best Bill Foussard Owner

"Convenient location"

5
11/09/2017

Nice hotel, good restaurant and bar. Located within walking distance to downtown White Bear Lake. Free Breakfast is a bonus! Pool area is nice and if you have kids you can watch them swim while you eat dinner and have cocktails as they have table for Rudy's out along the side of the pool.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Thank you for taking the time to submit this review. Glad to see you were able to enjoy our quaint town as well. So many fun things to do in White Bear Lake. We hope to have you stay with us again soon. All the best Bill Foussard Owner

"Nice, but since there is an interior pool atrium, you may want to request an interior room"

4
05/09/2017

The hotel was about what you would expect for a BW: decent linen, comfortable beds, slowest elevators in the Western world. Our one real complain is that they have both an interior pool atrium and a rooftop bar, so finding a quiet room with a little fresh air may be a challenge

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Thank you for taking the time to submit this review. We have three floors with room types available for all needs, if there is ever a noise issue please contact our front desk and they will take care of it immediately. We hope you will come and stay with us again soon. All the best Bill Foussard Owner

"More Then You Normaly Expect"

4
28/08/2017

You need to stay here to actually understand how pleasant this location is ran from the front desk, attention to your needs in the room, spacious conference area to the weekly choices at the Red Eye Grill

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Steven Thank you so much for taking the time to submit this review. Thrilled to see that you were able to try our wonderful restaurant as well. Please come back and stay with us again soon. All the best Bill Foussard

"Electrical update needed"

3
27/08/2017

I enjoyed my one night stay at this hotel however when I went to use the outlet near the sink and next to the mirror for my hair dryer I found it to be dead. Since I would use this outlet for small appliances it would have nice to have it be working. There were no other outlets near mirrors. This is an older hotel that has been updated but needs to give attention to an electrical update!

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Thank you so much for the review. Can you please tell us what room you were in so we can get it repaired immediately. Please accept our apologies. Call my cell at 651-271-5985 so we can get this outlet repaired. So appreciate you letting us know. All the best Bill Foussard Owner

"Best hotel in the Twin Cities"

5
26/08/2017

We love this hotel. We always get a poolside room. The beds are very comfortable. The hotel is pet friendly and we had our dog with on all 3 visits. The breakfast is very good. The staff is very helpful and friendly. The hotel is within walking distance of many shops and the lake.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Thank you for taking the time to submit this review. So glad to see you have been staying with us several times you are part of our family! White Bear is a great community with so many fun shops and restaurants within walking distance of our hotel. See you on your next visit. All the best Bill Foussard Owner

"What a Buy"

5
24/08/2017

This place is the best for local flavor. You can stay here or walk to local bars. No Uber needed. The food at the restaurant it above average and the staff really seem to like their jobs. Since I am a vegetarian, I ordered off of the app. menu. Other family ordered full meals and the portions are all fair.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Thank you so much for taking the time to submit these kind words. So glad to see you were able to try our award winning restaurant. Our staff is exceptional they truly care about each and every guest and set very high standards for themselves. Hope you can come and stay with again soon. All the best Bill Foussard Owner

"Nice hotel and bar"

5
21/08/2017

We stayed for several nights and had very friendly service, good meals and a pleasant stay . Breakfast was included and healthy food was available, coffee throughout the day. Location was great for visiting with friends and visiting the area. Beautiful part of Minnesota

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Thank you Thank you for the great review and kind words. Looking forward to your return. All the best Bill Foussard Owner

"Beautiful room."

4
20/08/2017

Great room friendly staff other than the one encounter when we returned to the hotel after a wedding and one late night staff member said a very rude comment towards my fiancé when we were heading up to our room. Also the toilet was not attached completly to the floor. It moved back and forth with little effort. Otherwise this place is nice

"The Hotel to Stay at in White Bear Lake and Hugo MN"

4
18/08/2017

The restaurants/lounge were top class with excellent menus. The rooms were clean and pleasant. All of the staff were eager to assist and pleasant including the cleaning staff. I was called in my room by the front desk and approached by the hotel manager in the restaurant on different days (was there 3 nights) asking if everything was to my liking and if there were any problems. They definitely want to please.

"Great place for a family reunion"

5
17/08/2017

We had a great experience at the Best Western White Bear Country Inn. The breakfast area was great for visiting with relatives and the food was good. The pool was a favorite with our young people and the staff accommodated some late night swimming. The rooms were comfortable, clean and quiet. We had a great time at the hotel and appreciate everyone who made it possible.

"Great Hotel"

5
15/08/2017

We has a wonderful time at this beautiful hotel with all the amenities & you will too! We so enjoyed the coffee maker, microwave, refrigerator & super bed & pillows. We were there for a wedding & everything was so close to the hotel.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Thank you so much for this great review. We so appreciate our guests taking the time as these are great tools for us to track not only how we are doing but what suggestions they might have for us. We hope you will be able to come back and stay with us again soon. All the best Bill Foussard Owner

"Still a good place to stay."

5
14/08/2017

Been here before and have not been disappointed. Has an outdoor bar and serves some really good food. Staff is very helpful and friendly. I use this place as a half-way point when traveling to Duluth when I depart late from home.

"Pet Friendly Comfort"

5
14/08/2017

We thoroughly enjoyed our stay at The Best Western Plus in White Bear Lake Minnesota. We had traveled from northern Michigan to purchase a 1999 Corvette, and had our dog with us. We had a wonderful celebratory dinner at the restaurant, and a comfortable night. The continental breakfast was excellent.

"So much fun!"

5
07/08/2017

Had a great experience at this hotel. Nice, helpful staff. Supplied us with information on things to do in the area. Also brought up another chair so we could play cards in our room. The rooftop bar was relaxing and fun. It was chilly after sundown and the propane heaters were so warm and pretty to look at. I'll be back to this hotel.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Thank you for staying with us! So glad you had a great time and thank you for taking the time to submit this review. We truly appreciate every guests comments its our way to stay in touch. All the best Bill Foussard Owner

"Awesome experience"

5
06/08/2017

Came out for a concert at myth. I'd never been to the area. Hotel was clean, staff were courteous, easy checkin/checkout. Love the rooftop ba - great food, drinks, and service. Will definitely be back. Thanks!

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Thank you so much for the review and the kind words. We hope you will be visiting again soon so many fun things to do in the White Bear Lake area. All the best Bill Foussard Owner

"Wonderful stay!"

5
06/08/2017

Very nice staff, great restaurant - bar and relaxing place to stay. Arrived late and Matthew looked up and entered my membership number - found this out when I checked out with the intent to input my membership number but already done!

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Thank you for the kind words. We love to see that you were able to experience our restaurant as well. Please come back and stay with us again soon. All the best Bill Foussard Owner

"Great Stay at White Bear Lake"

5
04/08/2017

Very nice hotel, clean, nice restaurants and bar area and very good location.Rooms are large, shower large, mini fridge, flat screen,internet all were in top shape. I would highly recommend this hotel if you are staying in White Bear. Also has indoor pool.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Thank you so much just what we want to hear you had a Great Stay! We hope you will be able to stay with us again real soon. All the best Bill Foussard Owner

"Nice Wedding party"

4
04/08/2017

We stayed at the BW White Bear Country Lake Inn for a nieces wedding weekend. All the staff members there were very cheerful, friendly and helpful, right down to the maid. The food was of good quality and we felt like it was money well spent. A great value, plus the location and town of White Bear Lake made for a very memorable experience.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Thank you for taking the time to submit this review. We love to hear our families stories and how they are making memories. Please come back and stay with again soon. We have a really unique amazing town so glad you had a chance to experience some of it. Sincerely, Bill Foussard Owner

"Great Place, Some Issues"

4
01/08/2017

This was our fourth stay over the years. We love the location, you can walk to a public beach. Nice Breakfast Buffet too. Two issues, this tends to be a noisy hotel. We had to ask people to stop a loud hallway discussion at Midnight. One other reviewer commented on a particularly nasty desk employee, I think he is the same guy I had an encounter with when leaving. The drain in our sink was very slow, not a major deal for us, I just felt I should alert someone to it.As I was leaving I mentioned it to a guy behind the desk who seemed personally offended. He seemed trying to imply we weren't being accurate because we hadn't 'reported it earlier'. I wound up turning and leaving. He's a guy in his late thirties or forties, heavy set, glasses. He badly needs additional training. Otherwise we were happy.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Thank you for taking the time to submit this review. I am so sorry to hear that there was a few concerns. I have passed on your comments to our General Manager to address the issues where needed. Promise me next time you are here if there is ever any noise issues to contact the front desk immediately and it will be taken care of. Most events there is also a security guard on property. If you would like to discuss your stay please call me directly at 651-271-5985. I so appreciate you staying with us. Hope to see you again soon All the best Bill Foussard Owner

"Lots of freebies added on!"

4
31/07/2017

Bfast, wifi, fridge, micro, 24 hour coffee, pool, bar, restaurant. All give everyone in your party something to do while waiting or hanging out. Hotel is clean, with plenty of parking and beautiful landscaping. Ear plugs are provided in rooms around pool and restaurant area, as they can be noisey later, but the plugs are a nice touch of hospitality.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Thank you so much for the kind words and taking the time to submit this review. We truly treasure each and every guest and want your stay to be exceptional. Hope to see you again soon. Sincerely, Bill Foussard Owner

"Better than expected"

5
29/07/2017

Hotel and restaurant were very good. The Restaurant has an inside fine dining area with a bar, and an outside roof top deck with a bar. Food was excellent at both, service upstairs was good considering the large crowd enjoying the good weather. Breakfast was better than most continental breakfasts, all items were fresh and good quality. Bill the shuttle driver was the best I have experienced during the past 30 yrs of business and personal travel, if you asked a question about local destinations he would research information and have an answer. He was always on time and had a cell phone contact number for changes in schedules. You need to contact the hotel to confirm shuttle availability and schedule. Rooms were clean and comfortable but not as good as most higher priced hotels but much better than similar price hotels.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Thank you so much for taking the time to submit this review. This is such a great tool for us to monitor how we are doing and if there is anything we can do better. I will pass on your compliment to Bill our shuttle driver we are so blessed to have him. We look forward to coming back and staying with us again soon. All the best Bill Foussard Owner

"Clean, Comfortable, Convenient, Affordable!"

5
27/07/2017

We stayed at 3 nights at this hotel while visiting the twin cities on our family vacation. I was VERY happy with the whole experience. The hotel is just outside of the twin cities making it easy for us to swing into town to visit attractions. The indoor pool was a lot of fun. We had an interior room (not one that faced the pool), and were very happy. I'm not sure I would like having my window face the pool, and I think those rooms cost more. We stayed on the top floor (down the hall from the rooftop restaurant), but I didn't have any issues with excess noise or traffic. We did notice parking got a bit tight during the dinner rush, but even that wasn't too bad.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Thank you so much for this great review. We are thrilled that you had a wonderful stay. We hope you will be visiting us again soon. All the best Bill Foussard Owner

"Lovely hotel & Fantastic customer service!!"

5
26/07/2017

Hi there, I stayed at this hotel as I was attending my friends wedding at the nearby Kellerman's event centre. The room was big and clean and the on-site bar was great! I had flown from England for the wedding and when I got home i realised I had mistakenly left my neck tie in my room. The lovely Barb Hartman found my neck tie and mailed back to me in the UK. Fantastic customer service and I highly recommend this hotel. Thanks Barb. Xxx

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Thank you so much for the kind words. So glad Barb was able to return your item left behind. Next time you are in the States we sure hope you will stay with us again. Your new home away from home! All the best Bill Foussard Owner

"White Bear Country Inn"

5
22/07/2017

I highly recommend this hotel. It has a excellent restaurant, pool, fitness center, rooftop outdoor bar, indoor bar, comfortable beds, pillows and rooms in general. Adjoining parking lot also has a McDonalds. The complimentary breakfast is just great as well. Coffee offered complimentary 24/7 and is also very good.

"Nice property but noisy, redux"

3
21/07/2017

I recently posted a negative review about this hotel after having trouble with our room not being cleaned and more importantly, noise at night in the hallways. I was impressed that the owner called me to apologize (sincerely) for the problems; in addition, he sent me a voucher for a free night at the hotel, which I thought was a classy way to handle it.

"Surprisingly NICE hotel!"

5
20/07/2017

From plush room to roof top bar - way more than I expected. We were upgraded to whirlpool suite for same price as reserved room. In addition to in room whirlpool it has a working fireplace, plush robes and a very comfortable king size bed.

"Best in town"

4
19/07/2017

We had a business meeting for 3 days in this hotel. Rooms are very clean and of sufficent size, service was very carefully. Don't expect to much from the breakfast, but it's ok. We enjoyed the roof top bar and the restaurant as well. Cost performance perfect.

"Best - Best Western"

5
09/07/2017

The Best - Best Western I have stayed in. Nice pool area and bar/restaurant. We only stayed one night but the area was also nice and hotel was close to lake. Highly recommend if in the area. Great value too for such a good hotel.

"So So"

3
08/07/2017

The room was very comfortable. Two nice queen beds with nice linens. Pretty shower with nice towels. Lobby nicely appointed. I'm from California so I found the pool undersized and too humid, being that it's all indoors. But we are in Minnesota! The breakfast was ok. The little food room was super crowded and hard to navigate but the hotel was full. Housecleaning did not clean our room which I really hate. One of the pleasures for me, of staying in a hotel, is coming back to a clean room with everything restocked. So I was disappointed about that. My strong recommendation is to be careful about staying there on a weekend night during the summer due to all the weddings and partying. There are two large restaurants and bars on the property, so there is LOTS of partying going on throughout the hotel. Being awakened at 1:30 am by 4 drunk people frolicking on the hallway floor outside our door, with a dog, was disconcerting.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Molly Thank you so much for taking the time to submit this review. We will look in to those items you mentioned that are of concern so that they do not happen again in the future. We truly care about each and every guests stay and want to meet their expectations. Please accept our apologies if you would like to discuss your stay please contact me as I want to do what ever it takes to make things right. My office is 651-429-5393. Again thank you for staying with us. Sincerely, Bill Foussard Owner

"Very pleased"

5
29/06/2017

First hotel we have stayed at that had the remote in a plastic bag and glass ware wrapped in saran wrap for added cleanliness. The overall hotel and room were very clean and attractive. They also have a roof top restaurant we would have dined at but the weather was iffy.

"Comfortable"

4
29/06/2017

Comfortable and good priced and great location room was clean but dated fitness room had elliptical machine that was broken.Great shopping near by. Restaurant Rudys was convenient and reasonably priced.

"good enough"

4
26/06/2017

While I like the roof top bar, and that it was accessible from the 3rd floor, the hallways late at night were loud at times. The beds were super comfortable! House Keeping was slow, and never did get to our room by the time we had to start getting ready for the Wedding. Rudy's restaurant was only average food, but the roof top lounge was lovely, only wish the weather would have been nicer.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Thank you for taking the time to submit this review. So glad you were able to experience our rooftop patio. We hope to see you again soon and hopefully the weather is warmer. All the best Bill Foussard Owner

"Business trip"

5
26/06/2017

Room was very nice and comfortable. Good variety for breakfast. Wish there had been more seating at the outdoor restaurant/bar. Walking distance for shopping. The meal that was served at the banquet was not the best, meat tough, lasagna burned.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Thank you for taking the time to submit this review. We so appreciate when our guests take the time to submit a review as they are great learning tools for us. Thanks again hope to see you again soon we appreciate your business. Sincerely, Bill Foussard Owner

"Very nice and clean property"

5
26/06/2017

Nice staff, clean and comfy rooms, very nice property overall. Bathroom is big :) . Restaurant has good food and ambience. Complete hot breakfast is complementary, parking and wifi too is complementary too.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Thank you for the kind words! We love to see those 5 stars.. We hope to see you again soon. All the best Bill Foussard Owner

"Great stay"

5
22/06/2017

Had a great experience. Staff was super friendly and they have recently remodeled everything and it looks great. Rudy's is a must see on the deck upstairs. Great drinks and food. Will stay there again. Highly recommend!

"Good hotel with fun rooftop bar/restaurant"

4
19/06/2017

It was a very pleasant stay. Although the hotel is older, it has been updated and the rooms are contemporary and include Keuric (sic) coffee maker - 4 pods to get your day started. The roof-top restaurant/bar has very good food and a fun atmosphere.

"Fantastic"

5
09/06/2017

I arrived late in the evening and the hotel staff was thoughtful and helpful. It was perfectly location for my needs. The breakfast looked great, but I just had coffee. It was a quick trip, but I would stay here again.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Thank you so much for the great review. So glad you would stay again but hopefully for a bit longer so you can enjoy our award winning restaurants. All the best Bill Foussard Owner

"Great Staff"

5
04/06/2017

Good hotel. Great staff and very helpful . Loved the Kurig in the room. Would recommend this place to everyone .Very clean. The night staff were very accommodating . The breakfast was great .Pool looked clean but I did not swim.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
David What kind words thank you! So glad you enjoyed your stay and music to my ears that you will recommend our place to anyone.. We try to remember all the little touches the Keurig Coffee in the room to the little rubber duckies on the tub. We keep things fresh with many choices in the breakfast each morning that you can enjoy sitting poolside. Our staff is amazing and I will make sure to pass on your kind words so they know all their hard work is paying off. Hope you can come and stay again really soon White Bear Lake has some of the best summer festivals and live music on the water. All the best Bill Foussard Owner

"Beautiful Hotel"

5
26/05/2017

This hotel is a wonderful place to stay. It is located in a wonderful little town and offers two dining experiences, both wonderful. The service is exceptional, the Hotel staff is what makes this already perfect hotel the best choice!

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Thank you so much for the great review. We so appreciate that you took the time to post a review and to let us know how much you enjoyed your stay. We are so blessed to have the most caring go above and beyond staff. We set very high expectations and they almost always met and beat that. I always tell my staff yes we have a great property but it is all about them and how they treat our guests. Happy Staff Happy Guests! Thank you again hope you will come and visit us again very soon. All the best Bill Foussard Owner

"Nearby retirement party"

5
16/05/2017

We enjoyed an evening party in Stillwater for a friend's retirement. Decided to stay overnight since it was a long drive home. This hotel is very nice with lots of amenities. Our room was clean & well appointed & best of all, quiet, as we had requested. Free breakfast in the morning with dining around the pool area giving lots of space for seating. Check in & check out efficiently done. Really appreciated the generous military discount since the weekend rate was out of our desired price range.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Thank you so much for taking the time to write such a nice review. Glad to hear you had a wonderful stay. We truly care about each and every guests stay so always looking for that feedback to know we are providing the highest quality of hospitality. Come back again and try our award winning restaurants. Thanks again Bill Foussard Owner

"Now my official MSP hotel"

4
08/05/2017

Business partner and I stayed a week on business and ate in the hotel restaurant (Rudy's) every night. The rooms were clean and well equipped, located four blocks from the lake with plenty of food and shopping nearby. Though the food at Rudy's was outstanding (try the rib eye, pork chops and of course bull bites at every opportunity) . our trip was made memorable by our shuttle driver Bill (every trip was like a guided tour), the owner's involvement in day-to-day operations and Sean at the bar in Rudy's..... by the second night, Sean made us feel like we had been regulars there for years. Now my official MSP hotel

"Single night stay mini get away"

5
08/05/2017

Great place to stay. Location is just a short walk from downtown White Bear Lake. Also easy walk from local theater group and the lake itself. Great food and drink available on site. Room we had was very nice for a standard king room. Bed was comfortable. Would stay again. Staff is great.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
So glad you took the time to write such a great review. We so appreciate it!! With the nice weather upon us you can walk downtown to the many restaurants, bars, and amazing shops. The lake is just a few blocks from the hotel too. We look forward to your next visit. All the best Bill Foussard Owner

"Comfortable and affordable"

5
04/05/2017

Excellent staff and amenities. Great location for shopping and outdoor activities. Quick into the cities but much less traffic and hassle. This is a wonderful facility. For value, location, and quality of service (including food and beverage), this location cannot be beat.

BFoussard, Owner at Best Western Plus White Bear Country Inn, responded to this review
Donald Thank you so much for the kind words. We so appreciate it when out guests take the time out of their busy schedules to write a review as this is one of our many tools to gage how we are doing and what our guests are experiencing. We strive to make everyone's stay exceptional. It is that time of year that the rooftop is open which has won the award for best patio so please come back soon. All the best Bill Foussard Owner

"The rooftop was amazing!"

5
02/05/2017

I gathered with a bunch of friends for the weekend - more of a sisterhood. We had dinner and drinks Friday night on the rooftop and enjoyed some time poolside later in the evening. After a restful night's sleep, and a delicious breakfast, we had a meeting. Then we got to enjoy lunch rooftop AGAIN!!! We met some more and then ran around WBL to visit the town. My favorite part of the whole weekend was being rooftop!!!

"Superior service, wonderful accommodations"

5
01/05/2017

Upon my arrival, though I am familiar with the location, I was still presently surprised by the excellent customer service. The rooftop grill food was spectacular (as usual) and the staff were extremely helpful. The pool was great as was the hot tub.

"An All Around Wonderful Establishment"

5
28/04/2017

I booked the hotel for a group of 15 for a meeting. The staff working with us to book was flexible, answered all of our questions, and accommodated all of our requests. Upon check in the front desk staff was friendly and provided information on our stay and what rooms would be used for our meetings. We dined on the Rooftop twice during our stay and although it was a little brisk, the staff made sure that we were warm enough. The location is so convenient as well with all the quaint shops and other establishments in downtown White Bear Lake, it was just a great weekend overall!

"Group Retreat"

5
27/04/2017

I was one of 14 women who spent this past weekend at this establishment for a retreat. Not only did we have productive meetings, but we were able to have free time, too. This allowed us to have pool and sauna time and have excellent meals at Rudy's Redeye Grill including the rooftop dining. The owner welcomed us to his establishment, and the service we got at the front desk was so helpful and friendly. All of the wait staff also served us well. The rooms were very clean and nicely decorated, and the beds were comfortable. I especially enjoyed using the Keurig coffee maker that was on my room.

"Can't wait till I return next year!"

5
27/04/2017

The room was beautifully decorated- very comfortable beds and pillows. I could adjust the temperature in the room to be what I wanted. The bathroom facilities were clean- but I really enjoyed having big fluffy towels and enough of them to take a shower and use one for my hair and a different one for my body. They have towels down in the pool area too- so you don't have to worry about forgetting your towel in the room before you head down. The rooftop restaurant bar was delightful- there were even blankets to wrap around your shoulders if you got cold. The food was delicious- generous portions.

"A wonderful spot for a get away!"

5
27/04/2017

I enjoyed my weekend get away in White Bear Lake a great deal - in large part due to the great accommodations at White Bear County Inn. The rooms are beautiful and modern and the bed was so comfy I wish I could take it home with me. The breakfast area, pool area, and fitness room were top notch and all of the staff I encountered were friendly and helpful. The attached restaurant and roof-top bar/restaurant were a great feature too. All the food was so good and the surroundings so pleasant. I won't hesitate to stay again in the future!

"Very friendly and nice rooms"

4
20/04/2017

This hotel has a very nice staff, friendly and helpful. Excellent pool area. Great breakfast. Comfy beds. It is close to the downtown restaurants and shops. We had the best farm to table meal at Margaux's Table just down the street. Only downside was we were on the first foot across from laundry and it was very noisy.

"Great Stay"

5
09/04/2017

We stayed here on our wedding night and had a lovely time. Jacuzzi is very nice! The fireplace was also great. We were able to check in early by calling earlier in the day, the staff was extremely pleasant. We didn't get a chance to swim but the pool looked really nice.

"Review of facility"

5
04/04/2017

Excellent facility & service. Owner personally checking with guests at breakfast...Impressive. We will return when visiting family in WBL. Only negarive..Outside area..Many cigarette butts around..Appears that many staff members smoke...Should clean up after themselves

"A very nice stay at a fair price"

4
03/04/2017

My family and I were looking for a local hotel to get out of the house for a weekend and just have some relaxation time at a pool, restaurants, etc. This was a great choice. Cost was very reasonable for what you get. A clean, well maintained hotel. We were very happy. My only "negative" so to speak, is the rooms seemed smaller than comparable rooms at other hotels we've stayed at.

"Great hotel"

5
27/03/2017

Stayed here two separate time for hockey tournaments. Great experiences both times. Very nice pool and lounge areas. The restaurant/bar has excellent food and drinks. It is higher end though and prices reflect this. Rooms are clean and comfortable with updated decor. Staff were very friendly and accomodating.

"Trane review"

3
25/03/2017

It was a decent stay , the shuttle service was great to us . The front desk was very helpful about recommending places to eat and places to site see at. The only issue some of us really has was the noise , a lot of us could hear our neighbors having conversations through the nights . Apart from hearing everything from the rooms it was a good stay. And breakfast could be a bit better

BFoussard, Manager at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Thank you for your feedback, I apologize for the noise issues you experienced. I sincerely you have another opportunity to visit us again.

"6 Day stay in November"

5
23/11/2016

Everything was what I expected. Room was clean ,staff was friendly and cooperative pool area was clean ,breakfast was what I expected , overall a very good trip ! My trip to Minnesota was a great time.

"Pleasant stay"

5
21/11/2016

I highly recommend Best Western [email protected] White Bear Lake. Staff is helpful, rooms are comfortable , and shuttle service makes it a plus.Location is convenient. Area dining in Summer months is outstanding.

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Deb Thank you so much for taking the time to write this great review. I will pass on your kind words to our staff as well. We are thrilled to have two award winning restaurants on site, and as you said the rooftop grill in the summer is so much fun. We hope you will come back and see us again soon. Happy Thanksgiving Bill Foussard Owner

"Clean Comfortable Friendly and best of all AFFORDABLE!"

4
17/11/2016

Have stayed here twice while in the area for business. The staff is always friendly and helpful. The rooms are clean and comfortable with nice water pressure for the shower. The pool is nice and the area around the pool is kept neat and clean. Breakfast is your typical motel food but the young lady kept it well stocked and clean. Definitely a nice place to stay if going to the twin cities and you do not need to be downtown.

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Ron T Thank you so much for the kind words and taking the time to write the review. We truly care about our guests and want each stay to be exceptional. We are in the perfect spot just a 20 min drive to the downtowns. We have an amazing staff that will go above and beyond to make our guests happy and coming back. Thanks again for the review and we look forward to your next visit! Bill Foussard Owner

"best western white bear country inn"

5
29/10/2016

great place to stay, always clean, friendly staff ,and located near my union hall. would recommend it to anyone staying in the area any time i have been unable to get a room here [due to short notice or the hotel being booked up] i always end up paying more for an unsatisfying experience

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Brad Thank you for your time to write this review, we are always so pleased to hear from our guests. We look forward to your return! All the best Bill Foussard Owner

"Great Value"

5
28/10/2016

This Best Western hotel is well appointed and the staff is cheerful and attentive. Kevin (front desk) exemplifies the high standards one might expect at a 5 star facility. Check in was simple and quick. The hot breakfast (included) was an enjoyable bonus. If I changed anything about it, it would be the "powdered eggs". My room was immaculate and updated. The bed was Very comfortable and I consider myself fussy when it comes to this aspect of travel accommodations. Ambient noise from hallway, plumbing use and adjacent rooms may pose an issue for some but my stay was quiet and restful. For the purposes of feedback, the structure could have better acoustical soundproofing but the benefits far outweigh this issue. The lobby is comfortable and handsomely decorated. Great spot to enter this post.

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Thank you so much for the kind words. We are so happy to have you staying with us. I will make sure and pass your review on to Kevin as well. Our staff all around is exceptional I am truly blessed as the owner to have the associates and managers we do from the hotel to the restaurants. I double checked on the eggs and they are not powdered they are fresh eggs that come in a carton for the restaurants. We are always looking for new and different ways to make our guests stay exceptional so we love to receive comments that help us learn and improve. We hope you will come back and visit us again soon. We look forward to it! All the best Bill Foussard Owner

"Children only"

2
26/10/2016

If you have kids....may be ok! We were there for a family wedding. Check-in took forever, like no one knew what was going on. Very noisy in lobby area. Too crowded. When asking a question the staff could not answer without getting a manager. Room was too small for a king size bed. Very uncomfortable room. Breakfast too small for the number of people using it poor flow.

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Robin Thank you for your review. I emailed you as well to let you know we are so sorry we did not meet your expectations. We truly care about our guests and want each and every stay to be exceptional. We do have many new associates that are in the training stages so glad to hear that when they do not know the answer to a particular question that they made sure to get the correct one for you. I understand it can be very busy on a sold out weekend with several wedding parties in house but always know if you have a noise issue or anything else you can contact the front desk and they will address it immediately. We hope you can give us another chance. Please accept our apologies. Sincerely Bill Foussard Owner

"White Bear Inn - MN"

5
15/10/2016

If you are going to the Twin Cities and staying on the North Side of St. Paul just go to the White Bear Inn and save yourself a lot of time and the possibility you might be disappointed. The folks at the Inn (especially Nick) will take care of your every need and go out of their way to make your stay like being at home. Except the bed is better!

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Thank you so much for taking the time to write this review we appreciate it so much. We truly care about each and every guest and making sure their stay is exceptional. We are so proud of our unique property and a staff that goes above and beyond. We are so glad you stayed with us and look forward to your return. Sincerely Bill Foussard Owner

"Great place "

5
14/10/2016

My entire family stayed here for two days for my daughters wedding. And everything that was promised happened. Correct rooms were reserved, everything we requested was provided. Shuttle service to and from the reception was spot on. No hassles and service was excellent. Definitely one of my favorites in the local area

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
First of all Congratulations on your daughters wedding. Music to my ears when I hear these kind words thank for taking the time to write this review. We have an amazing staff, I will make sure and pass on your comments. We hope you will come back and visit sometime soon. All the best Bill Foussard Owner

"The Owner Came to Each Table Personally"

5
12/10/2016

I've stayed at this hotel and reviewed it numerous times, but each time another touch of personal, caring service catches my eye and I make a point of writing about it. As I was having a cup of coffee and some food in the morning, the owner personally came around to each table where people were eating breakfast and asked two questions "how is your stay?" and "is there anything we can do better?". That should be the standard in all hotels, and that is ultimately the culture that Mr. Foussard has created in this hotel.

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
So glad to have you staying with us. You are now part of our family! As the owner I love to meet the guests so when in town I make sure everyday to go around and meet everyone I get to hear the most fun and amazing stories. It also gives me a chance up front to see if we could do anything better as we are always looking for ways to grow and improve but I also get some really great ideas that we might not have thought of. See you soon Bill Foussard Owner

"Best Western White Bear Country Inn"

4
10/10/2016

I have stayed here many times and I will keep coming back. It is one of my favorite places to stay in the Twin Cities. It is one of the few places where I know it is in a good location and that it is pet friendly. The only bad part was there were so many stains on the carpeting from prior pets.

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Thank you so much for taking the time to write the review. We are so sorry that there were stains in the carpet. We immediately found the room you stayed in and have had it professionally cleaned. Please promise me next time if you come across anything you do not like let the front desk or myself know and it will be taken care of immediately my promise! I have also spoken with our housekeeping managers of ways they can make sure this does not happen again. So glad to hear you will be returning and that your stay was good. All the best Bill Foussard Owner

"Poor Experience"

1
10/10/2016

Arrived on my wife and I's anniversary. They changed our reservation from a suite to a pool side room right next to the breakfast station. Front desk was not helpful at all. They were on their cellphones for 10 minutes before they actually spoke to me.

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
I am so sorry to read your comments. I understand that our General Manager contacted you immediately and sent you a complimentary Overnight Stay. As the owner I also apologize for not being able to meet your needs, we dropped the ball and there are no excuses. Please give us another try and I promise you things will be exceptional. Sincerely Bill Foussard Owner

"Great Country Inn"

5
04/10/2016

I don't normally write about hotels because I stay in a lot of them as a traveling sports photographer but this Best Western Plus White Bear Country Inn is worth noting. Don't let the 30 minute drive from MSP fool you, it's worth the ride. I live in Los Angeles so it takes me that long to find a great radio station! The hotel is very clean, the rooms nicely decorated with wall art, great bedding, comforters, marble shower, Keurig coffee in room, desk setup, good wifi, and a great staff. They extended my stay an extra 90 minutes, had a great attitude, good breakfast, etc. And the owner walks the property asking if there is anything they can do better. What a shock, people who care! I'll stay here again for sure. Worth the ride!

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Thank you Thank you for the kind words. We truly care and have high expectations of how each and every guest needs to be treated. I always know we can do better so I love to ask our guests the comments and ideas are such a gift. We have this amazing unique community on the lake and like you mentioned so close to the downtowns and the airport. Hope to see you again real soon. Sincerely, Bill Foussard Owner

"Would have been 5 stars, but..."

4
01/10/2016

We stayed 2 nights here. Upon arrival at 7pm Thursday, we were told we couldn't check in yet. What??? Apparently they were doing some sort of tour of the rooms, and ours was one of them. We were told to come back at 7:30. So.... we waited in our car for half an hour, went back to the front desk at 7:30, where we were checked in. Unloaded the car, went to our room. The door was open, they were still clearing out whatever they had been using in there (table, ice buckets, etc.). So....we waited in the hall until someone came to get the long table out. Eventually, we had a good stay. The hotel is in a good location, it's quiet, and the staff is polite. I recommend the onsite restaurant, the burgers are great. Like the title of my review said, I would have probably given it 5 stars if they hadn't annoyed me right at the beginning. I am still wondering what would have happened if we had arrived at 3pm, which is check in time. Also, it would have been nice if we were given an apology...

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
I am so sorry that our front desk had not explained this when your reservation was made. We were having an open house where people were touring our rooms. If you would have called earlier or tried to check in earlier the rooms would not have been open for reservation. The original plan was that these rooms would be off market until the following day. After we had been sold out we decided to be able to accommodate our guests wanting a room that evening we would get them cleaned and flipped as soon as the open house was over at 7pm. We only have an open house every couple of years. But I want you to know that I truly am sorry that our front desk had not explained this in further detail and of course apologized for the inconvenience. Thank you for staying with us we hope the rest of your stay was up to your expectations. We hope you will please come back again soon. All the best Bill Foussard Owner

"Great Place and Friendly"

4
21/09/2016

Rooms are good, but the owner is around and interact with the customers. He even delivered food to the Terrace at 11:00PM then talked to him the next morning at 8;00AM. Rudy's has great food......The breakfast is quick to clean the area and keep the tables open to others. Food was good.

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Thanks for the great fun review. Of course I deliver food at 11pm whatever it takes!! As the owner I take such pleasure in visiting with all the guests in both the hotel and restaurants I meet the most interesting people and hear the greatest stories. I personally want each and every guest to feel this is their home away from home. I am blessed with the most amazing staff that truly cares and will do whatever it takes for our guests and I want to show them I will do the same. Please come back soon. All the best Bill Foussard Owner

"Our visit at the White Bear Country INN in Whitebear, Minnesoata"

4
19/09/2016

This Hotel has very comfortable facilities in a very nice location at White Bear Lake Minnesota with friendly personnel with moderate cost. The breakfast was especially very good. I plan to stay there the next time I am in the St. Paul, Minnesota area.

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Douglas Thank you so much for taking the time to write a review. We work exceptionally hard to make sure each and every guests have a home away from home experience. So glad you will be coming back to see us next time you are in town. All the best Bill Foussard Owner

"We'll be back!"

5
18/09/2016

We spent 2 nights here while visiting family in the area....what a nice hotel in a safe and convenient location! White Bear Lake is a lovely quaint community with so much to offer! We felt very welcomed by the hotel staff. Room was clean, quiet and comfortable. We will be back to stay several times.

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Thank you so much! We are so glad you had a wonderful time and where able to enjoy our amazing fun community. We set very high expectations for all our guests stays, and I love to be able to pass it on to the staff how proud of them I am and good job done by all. We are so glad you will be back many times and become one of the family. See you soon All the best Bill Foussard Owner

"Awesome stay in White Bear Lake, MN"

5
15/09/2016

The White Bear Country Inn is a beautiful place to stay. The room was totally updated (BT enabled alarm clock, AC & USB outlets on the night-stand and desk light fixtures) and very clean. Parking is available next to the building and near an entrance that is convenient to the room. They serve real eggs scrambled up rather than those biscuit paddies that many other places have. Flavored creamers are available. This place is Great! Stay here and you will not be disappointed!

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
We are so grateful when a guest can take the time to write a review as this is a great way for us to get feedback as to what is good and what maybe we need to do better. I will pass on your kind words to my staff without them this place could not be so amazing. We look forward to seeing you again soon. Sincerely Bill Foussard Owner

"Home away from Home"

5
12/09/2016

The staff greet me by name, my room is always clean and comfortable, minor maintenance items are taken care of immediately. This property is just a couple blocks from a great downtown area, and very pleasant run along White Bear Lake. When you add in the great food at both the Rooftop and in the restaurant, what else could you ask for?

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Pam Thank you so much for the kind words. So glad to hear you are officially a member of our family.. We really try to make sure each and every guests stay is exceptional and "A Home Away From Home". We look forward to your next visit. Sincerely Bill Foussard Owner

"great stay"

5
27/08/2016

great stay as always i come to the twin cities 10 to 15 times a year for work related conferences the only time i dont stay here is when i book too late and they are full,the hilton or other places i wind up in always dissapoint in comparison

"Not your Father's Best Western"

4
23/08/2016

I've stayed hear with clients and time after time, they can't believe how nice this Best Western is. (Nothing against BW but this is several notches above their average) Place is super clean, great pool, nice indoor bar but the deck bar on the roof is the star of this place. Great for relaxing, cold drinks and good atmosphere. On site restaurant is very good as well. The employees give 110% every visit.

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Blake Thank you so much for taking the time to write this review. We truly do everything we can to make sure each guests stay is exceptional and it is always great to hear back how we are doing. I will make sure to pass it on to the staff. Look forward to your return. All the best Bill Foussard Owner

"Alway a pleasure"

5
22/08/2016

Always try to book at Best Western in White Bear Lake, friendly staff & clean rooms. Pretty quiet at night & plenty of parking with a great location to downtown White Bear and close to the freeway. Only problem I have is trying to get a room there, they are always booked because it's the best hotel around. So book way in advance.

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Joy What a wonderful review! Thank you so much for taking the time to write and submit this review. We are so grateful for all our guests and are so excited to hear you come and stay with us often and have become a part of our family. We are so blessed to have an incredible staff that truly cares and will do what ever it takes to make each and every guests stay exceptional as well as their experience in the restaurants. We have a unique community with many things to do all year round. Hope to see you again real soon. All the best Bill Foussard Owner

"Good location and good hotel"

5
20/08/2016

We were on our way to the N. Shore and stayed here overnight. the hotel was what one should expect of a B-W Plus-very good! Staff could not have been better and having a restaurant on premises is a plus-never mind quite noisy(most are today). We will stay here again.

"Excellent Service"

5
11/08/2016

My two daughters and a friend of the family stayed for two nights. The service we received was above and beyond any hotel that I have stayed at in the past. In fact, we were spoiled by how nice this place was as compared to the other places we stayed on the last half of our trip.

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Linda C. So glad to hear that you had a wonderful stay. We work so hard each and everyday to make sure each guests stay is exceptional a "home away from home", so we are so appreciative when our guests take the time write a review and let us know how we are doing. We love to spoil our guests! Please come back and visit us soon. All the best Bill Foussard Owner

"So much fun"

5
05/08/2016

Great hotel!! We were upgraded to a pool-side room and hung out on the pool deck all evening. Breakfast was hearty. Loved the décor too. Rudy's roof top was fun. I've never seen anything like that outside of a big downtown area.

"Hotel Review"

5
03/08/2016

Each and every one of our stays are great. Treated like family. Wouldn't stay any where else Staff, food faciities all great The roof top bar is terrific. Rudys Red Eye restuarant is also a wonderful place to eat

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Cheri Thank you so much for taking the time to write a review. We really try to make each and every guests stay exceptional "a home away from home" We are thrilled you were able to enjoy our two award winning restaurants we are very proud of them as well. We hope to see you again real soon, so glad to have you as a part of our family. All the best Bill Foussard Owner

"pleasantly surprised"

5
28/07/2016

Barbara has a wonderful staff. No complaints about employees or way I was treated Highly recommend to anyone traveling to this area for business, pleasure-whatever. Hotel m housekeeping tried to make it pleasant stay. Front desk clerks were knowledgeable and friendly.

"Improving An Already Great Product"

5
28/07/2016

This is the Best Western I've stayed at the most by far and the owner's commitment to excellence is reflected with each new stay. The suite I stayed in this time has a few new paintings, new digital clocks (with a faint blue display that does not disturb one's sleep but is visible enough in the dark to be useful), and the walk-in shower was further improved such that water can be turned on without the guest getting wet with cold water as the hot water makes its way to the shower head. The direct billing arrangement simplifies paperwork a great deal and I would highly recommend it to any business travelers who come to the area more than once a year. My only regret is that the owner had already left before I arrived and thus I didn't get to catch up with him, but his personal, daily presence at the hotel is reflected on the high level of service delivered.

"Exceptional guest room"

5
23/07/2016

On this trip I stayed in RM 204, one of the updated rooms. The bathtub was gone and in it's place was a tiled shower with extremely good water pressure. That was such a big improvement. Another reason I like this hotel is the food. They go out of their way to accommodate our group.

"Disappointed with Staff"

3
23/07/2016

We left items behind, called the hotel twice, left 2 messages for Housekeeping. No call returned. Also left a message for General Manager, no call returned. It is disappointing the staff will not return our call to attempt to assist us with our lost items. Poor customer service for returning customer calls. We still have not received a return call. We will purchase new items which were left behind.

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
I am so sorry but our phones have been down since last Thursday so we apologize for any inconvenience this has caused. We have had some horrible storms in our area. I promise you under normal circumstances our staff would have returned your call and made every effort to get your items returned as soon as possible. Again we apologize Bill Foussard Owner

"Best Western Bear Lake"

4
18/07/2016

Hotel was clean and well kept, pool area and jacuzzi, and roof top bar a plus. Nice area of White Bear Lake, a few blocks from the lake, also a nice area to walk along the lake about 5 blocks away. Kids had a good time.

"White Bear Country Inn"

5
13/07/2016

The best choice for business or pleasure while visiting White Bear Lake. Excellent value and quality with great on site restaurant and bar PLUS in easy walking distance of the Lake trails and downtown. They are popular so you need to book reservations early.

"Stop off before heading to Duluth"

5
03/07/2016

This has been an annual visit on our way to Duluth for Grandmas Marathon. The hotel is always clean with tasteful decor. The staff never disappoints and goes out of their way to assist. Definitely a 5 star.

"Best night sleep in forever!"

4
24/06/2016

The hotel grounds and rooms are just exceptional. I would go back passing through the Minneapolis area every time. The only reason I don't give this place the full amount of stars was that my husband and I were arriving quite late and the front desk night employee treated us very poorly almost as if were stupid.... which I suppose could be his personal opinion, but something about his persona tells me he's just that way. Customer service is almost the most important thing about an experience for me.

"My favorite hotel!"

5
24/06/2016

Absolutely love this hotel! I've stayed here three times for a total on 22 days. I've never had a bad experience. The staff is fantastic and have everything you need no questions asked. There is a complementary breakfast available with eggs and meat. There are many carb type foods available as well as yogurt etc. Coffee is available anytime day or night. Very nice pool/hot tub centrally located and close to the bar/restaurant. Speaking of the restaurant, I was blown away by the excellent food and service. Not what you would typically find for a restaurant attached to a hotel. There is a cute roof cafe/bar on the third floor as well. I was there on business for two of the trips and had the pleasure of being shuttled by Bill the driver. Bill is awesome! Very polite, patient and accommodating. You need to go the the drug store at 10 at night or a local night spot? Bill can get you there AND pick you up, any time. He's also a wealth of knowledge about the area and best places to go for food or what not. It was such a pleasant experience I made sure to stop back in my way through on vacation.

"A Day at White Bear Lake"

5
19/06/2016

We happened to stay during a local festival. Parades, car shows etc. White Bear Lake is a lovely community, and only 20 minutes from the Twin Cities. The Best Western was as good as it gets. The restaurant has an excellent menu. We had the salmon, baby back ribs and scallops---all excellent. Great room service.

"Rosenbauer seminar "

5
16/06/2016

Excellent accommodations very friendly staff!! Had no reason to leave the motel other than for business! Love the indoor pool. Love the restaurant on site with roof top bar and a bar down stairs. Room were very clean and comfortable. Would recommend coming here anytime your in town and looking for a place to stay. The front desk was very helpful with everything.

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Thank you so much! Your kind words are so appreciated. Our staff strives to make each stay a great experience. We are thrilled to have Rosenbauer stay with us and have their meetings here. Hope to see you again soon. Sincerely Bill Foussard Owner

"Only one suggestion......"

5
12/06/2016

We found that the rooms with two double beds did not provide ample space between the bed and the wall to easily get up and down to the end of the bed. We would have preferred a room with only one bed and more space to move around during our stay.

"Weekend get away"

4
01/06/2016

This was my third or fourth time staying at this Motel. The location is perfect for access to the Twin Cities but still has a get away feel. The motel itself has all of the amenities that I look for and the location and the setting is very nice. I especially love the walk about feel of downtown White Bear Lake and being able to utilize the lake and all that it has to offer.

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Thank you so much for taking the time to write a review. Your kind words are so appreciated. It is so wonderful around here this time of year. Our award winning rooftop patio is open, walks around the lake and shopping in the quaint shops downtown are so much fun. Come back soon Bill Foussard Owner

"Worth the Trip"

4
28/05/2016

My wife and I enjoyed our stay at the Best Western Plus in Whit Bear Lake. The room was spacious, clean and most importantly, quiet. We relaxed with a swim in the indoor pool before bedtime. Breakfast offered a good variety of items - both hot and cold. We were pleasantly surprised by a visit from the manager who was interested in any improvements that we might suggest to the hotel or its service. It was worth the trip north of St. Paul to stay there.

"Rating our stay"

5
25/05/2016

Having stayed at the Best Western numerous times a year for the last 5-6 years I will continue to enjoy the hotel (unless they are booked up) I HOPE that NEVER happens. Nick at the front desk makes each stay a pleasure.

"Our stay "

5
19/05/2016

We stayed at this hotel for 3 nights. We had a 3 floor room with a view of pool area. A little noisy in the morning but not so much annoying at all. After all a good night's sleep is all we needed. We're up early to get to the Festival grounds in Somerset. The front line staff we had issue with (rude) but this was rectified by the daytime manager. All in all a great, clean place to stay. Go to the breakfast ! It's really good??

"Far exceeded expectations"

5
18/05/2016

This hotel was a very pleasant surprise in almost every way. My room was small but it was a corner room and I was by myself so I didn't mind. The furnishings and appointments exceeded what I would normally expect to find in a Best Western. They were comparable to what I have found in much pricier properties. It appears to be recently and nicely renovated. I did not eat in the restaurant but appeared to be quite upscale....maybe even a bit too much if you are travelling with a family or on a budget. But White Bear Lake is full of restaurants. The complimentary breakfast was excellent and served near a very attractive pool courtyard. Service throughout the hotel was friendly and helpful. I would stay there again without hesitation.

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Thank you so much for the kind words. We appreciate you taking the time to write a review. Please come back and see us again soon. All the best Bill Foussard Owner

"everyone was very accomodating and polite."

5
13/05/2016

the room was very clean, nice showers and beds. it wasnt too far from the Rudys, which makes awesome food and has great bar with friendly staff. The shuttle driver Bill Matthews was very informative, polite and made sure we arrived on time.

"Great atmosphere"

5
08/05/2016

This hotel has it right. Every employee goes out of their way to give great service. They smile and interact with guests and sincerely appear to like their job. It creates a great atmosphere for guest.

"Didn't realize we were paying for a holodome"

4
07/05/2016

In town for a baptism and this was the only suggested hotel. Surprised ahead of time that we were paying so much for a BW Hotel (we've stayed in many and are generally happy with them). Once we got there we saw there was an indoor pool/holodome that we didn't know about. Our room overlooked this area, not a thrill. We also didn't need the restaurant and lounge, but loved the morning breakfast. In the future I'll check a little more as to why/what we're paying extra $ for.

"Very nice hotel. Great rates. Very clean. Great Restaurant. Fantastic shuttle service."

5
27/04/2016

Seemed like it should have cost more for how nice it was. Nice little pool. Great restaurant and lounge. Shuttle service was fantastic. Bill took us wherever we wanted to go all day. He organized all of our trips we just had to tell him where and when we wanted to go and he would let us know when to meet him in the lobby. He even organized our trip to the airport on our last day. All we had to do was give him our flight times and he did the rest! Great experience!

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Thank you so much! I have passed on your kind words to our amazing shuttle driver Bill. We are so blessed to have him. We truly work so hard to make sure every stay is exceptional from beginning to end. Please come back and see us again soon. All the best Bill Foussard Owner

"Don't plan on getting any sleep!"

2
23/04/2016

Do not stay here if there is a wedding! The band was very loud. I should have known something was up when they provided complementary ear plugs. When I called down to complain about the loud music. I was told the wedding party was allowed to have music until midnight. I wasn't told when I checked in that my room was over the pool area and that it would very loud until midnight!! I guess only the wedding matter!

"Quiet. Excellent Towels. Great Service. Nice Location."

5
20/04/2016

We stayed here for a week with 3 kids and our dog. The first thing I noticed was that the center pool does not smell like chlorine - its a salt water pool. They provide lush, yellow towels in the hotel room. We had the family suite which was very comfortable. The breakfast every morning has fresh scrambled eggs and a different choice of meat every morning. Not powdered eggs! Rudy's Restaurant is fine dining. Great food but expensive. The Ribeye Steak Dinner was $39. Is was good - but not sure worth $39. The owner of the hotel was present on site many days and personally greeted us and asked if there was anything they could do to make our stay better. Was impressive to see many school events being hosted at the hotel (hockey award ceremonies, etc.).

"GREAT STAY"

5
20/04/2016

After many, many stays we are still impressed with everything they have to offer. Will NOT stay anywhere else. Nick at the front desk is a "friend" and takes such good care of us. I recommend is strongly.

"Great Experience"

5
18/04/2016

Good Service, Comforting Decor, All around nice evening. We reserved a King room Suite. It was perfect for us. I would highly recommend this Hotel. The complimentary breakfast was lacking in options of food choice. We're used to having more to choose from (eggs, bacon, potatoes, waffles, oatmeal, etc.) Otherwise our experience was good.

"Great staff, helped me find my keys!"

5
14/04/2016

I was immediately impressed with the staff when I checked in. I accident y left my rental car keys in the business center. When the the staff found them, they somehow managed to identify the rental car agency and determine my name. They retuned the keys to me before I even realized I had lost them. It wouls have been very expensive if I had to replace the keys.

"Favorite while in Minneapolis/St Paul"

5
14/04/2016

This is a lovely inn, with historic features, nicely decorated, and a first-rate restaurant with warm weather rooftop seating. Good location, nice staff, ample amenities. Have I noted the high quality of the restaurant?

"A great place to stay"

5
13/04/2016

Everything you need under one roof. Great restaurant. Nice pool area. Knowledgeable staff at the bar with great prices. Plenty of room for parking and a McDonalds next door for the kids. White Bear Country Inn

"Always a good place to stay"

4
10/04/2016

This hotel always meets expectations. Really enjoy the meals served at Rudy's. The staff is always cordial. Usually stay here once a year or so for business. Like that it is convenient to downtown White Bear, a great place to walk and shop.

"meets every need"

4
05/04/2016

What a great place. Big towels, beautiful shower, SEVEN pillows, extra blankets, LOTS of coffee, micro, frig. We could have used one more chair. We asked for an extra luggage rack and it was provided. Very nicely decorated and lots of lighting. The bar and restaurant (Rudy's) are absolutely beautiful! During happy hour, they have snacks and hard boiled eggs, complimentary, at the bar. I'm never sure about wifi because we use our own. Just a wonderful place. Stay here.

"Great hotel"

5
04/04/2016

I have enjoyed staying at this hotel for several years now, when passing traveling to Minnesota. Friendly, helpful staff and well maintained comfortable rooms. Very nice restaurant and lounge. Nice quiet location near lots of shopping.

"Another great stay in White Bear Lake"

5
03/04/2016

The staff at White Bear Country Inn goes out of it's way to be friendly and helpful. The facility is clean and maintained well. The recent remodeling of the bathrooms adds to the comfortable surroundings. Add the great location and the quaint downtown area and you have the perfect place to stay in the MSP area. We have stayed here many times and will be back.

"Great local place to stay for the kids"

4
03/04/2016

My twin girls love to stay here every once in a while with their friends and they feel like they are on vacation even though we live close. If we have a 3-day weekend from school, this is always what they want to do. Come and hang out by the pool and get a great meal at Rudy's.

"Decent place "

3
27/03/2016

Clean rooms, small pool, and great location for getting into the cities. Pool was small bit did not have that overwhelming smell of chlorine. Rooms were super clean and staff were on point with anything we needed

"Beautiful Indoor pool, hot tub, and surrounding tables"

4
13/03/2016

This is my second stay. I liked the convenience of being right on Hwy 61 N. It has a top notch restaurant attached with a fast food restaurant next door. The rooms are larger than normal with a fridge and microwave. I liked the walk in shower. The eating area tables are not that convenient for breakfast if crowded because of the layout. The hot breakfast choices are good.

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Thank you so much. We look forward to your return soon Bill Foussard Owner

"My home away from home."

5
07/03/2016

I travel to White Bear Lake for business frequently. As I enter the door on Sunday evening I'm greeted by name by Nick, the clerk at the desk. He always does his best to accommodate my room type requests. The staff in Rudy's are also friendly and welcoming. I wouldn't dream of staying anywhere else. White Bear Country Inn is my home away from home.

"Anniversary Stay"

2
27/02/2016

My wife and I decided to stay here on our one year anniversary. We were super excited for peace and quiet and a night away from our two children. When we first arrived we were super impressed with the decor and how clean everything looked. We ended up having to wait close to five minutes before an employee came up to the counter to check us in. She was very apologetic and friendly to my wife and I. I would suggest a bell or something to notify employees when a guest is waiting to be checked in. We arrived in the room and were very happy with our suite. The happiness did not last long due to the walls being paper thin. We could hear the people in the next room over clear as day and could hear the commotion in the hallways. Also we were next to the stairwell and vending machines and you could hear them clear as day as well. Finally when we decided to get into the whirlpool in our suite the jets barely worked and were super loud to the point we couldn't hear each other talk. Overall the hotel seemed nice just disappointed the price we paid couldn't get us peace and quiet which we were hoping for due to a night away from our children, and the amenities didn't work like they should which is the reason we got the suite. Definitely don't think we will be back for a stay.

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Michael I am so sorry to hear that we did not meet your expectations. I have checked in to all your concerns and have found that our Front Desk Manager contacted you and has refunded half of your stay as well as mailed you a complementary stay to come back and give us another chance. I just want you to know as the owner how much I truly care and want to make this right. We have had our maintenance team completely check the whirlpool as well. Thank you for taking the time to let us know so we can make sure that we make the necessary improvements so each and every stay for each and every guest is the best it can be. We hope to see you again soon. Sincerely, Bill Foussard Owner

"pool side rooms are great"

4
21/02/2016

We like to stay at this hotel for the pool side rooms. The kids can swim and the parents can sit by the pool. On our last trip, the chlorine levels in the pool were off causing skin irritation, but that has not been our experience in previous stays. Our guest room could have used a more thorough cleaning, especially vacuuming around the beds, but overall we were please with our experience and would stay at this hotel again.

"White Bear MN. trip"

5
17/02/2016

Had a great trip to white bear, mn. Stayed at the best western country inn. Great service and great place to stay. Had to be shuttled back and forth to the Schwing plant and the driver was awesome. Bill Matthews went above and beyond his call of duty. I asked him if he could get me to the airport on Thursday at 5:00 in the morning. His response was, no problem. He was a great help for us. Give him a raise, he deserves it.

"First impression not a good one"

2
11/02/2016

Disappointing. Very dirty, worn out, cigarette butts all over the ground near rear entrances, carpets unvacuumed in hallways and in the room. OVERPRICED. I canceled my reservation for subsequent nights booked and went elsewhere.

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Dear Guest I am so sorry to hear you had a bad first impression. We work so hard to have this place spotless. We are currently remodeling our guest bathrooms so unfortunately this may have caused some of the dirt and with the extreme cold weather and snow have hampered cleaning of the outside. But no excuses, we want to always look our best. Please call me direct at 651-429-5393 ex 403 I really want to make this right. I want to invite you back for a complimentary stay and prove to you that we mean what we say. Thank you for bringing this to my attention as this is how we continue to improve. Please accept my deepest apologizes as we dropped the ball. All the best Bill Foussard Owner

"Lousy policies"

1
01/02/2016

I had a reservation on a Company Direct Bill account (corporate) that requires no deposit or cc for incidentals as we as a company do not charge incidentals to our rooms - we have expense accounts. I inquired as to the amount they would charge to my card if I did by chance give them one and it was equivalent to 2 nights room and tax ( the reservation was for 2 nights). I then inquired when this would then be unloaded from the card, and was told it would take 7 - 10 days. This hotel wants to take my money for 7-10 days when I am only going to stay for 2? If it is paid up front, it should be refunded at checkout, anything else is fraud. I have been traveling on this corporate account for over 10 years and never have run into anything like this. If by accident there were any "incidentals", the hotel is authorized to direct bill my company who then collects it from me (it is in their contract with the corporate account.) Needless to say, I went someplace else where the staff/hotel was more reasonable and not so greedy. My company is now also pulling their corporate account for this hotel.

"Best Western Plus in White Bear: A nice place to stay."

5
01/02/2016

We've stayed at a number of different Best Westerns, and this is one of the nicest ones. The rooms are clean and up to date. Their breakfast is quite good, and there is a very nice restaurant located in the building, overlooking the pool. Check in and out were quick and easy.

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Thank you so much. We are always making sure to keep things new and fresh. We are currently finishing a complete remodel of all the bathrooms. Come back in the summer so you can get a chance to enjoy the rooftop patio it is amazing and has won many awards. Hope to see you again soon Bill Foussard Owner

"Beware Cat Owners"

4
01/02/2016

The online pet policy states nothing about not accepting cats. Upon check in we were told no cats. They were nice enough to let us stay, but told we couldn't come back with cats. Otherwise, it is a nice place!

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Dear Guest Thank you for your comments. However, the online pet policy does state any pet besides small dogs such as cats, birds, lizards etc. are at the discretion of each individual hotel. Therefore you would need to call the actual hotel you wish to stay at to inquire what their individual policy is. Unfortunately for many different reasons we only allow small dogs with a maximum of 2 dogs and 80 pounds total. Thank you again for your time, we are always interested in what are guests have to say. All the best Bill Foussard Owner

"Transportation"

5
18/01/2016

Bill Matthews was our driver of the Hotel shuttle. He was wonderful. He had the van heated & got us to our class on time each day. He showed up to take us back & was on time every day. He offered to transport us anywhere we wanted to go. He was a great resource for local information & history. He was pleasant & helpful. If you need transportation ask for Bill! The Hotel was awesome too. Front desk folks were pleasant & helpful. Good food at the restaurant & good service. The only negative is that the hot tub is too small & after about 3 people are in there it's too crowded. Overall a good experience.

"Always a great experience!"

5
18/01/2016

My wife and I stay at this hotel every year on our wedding anniversary and it never disappoints! The staff is wonderful, and courteous, and the amenities are great. It is a great hotel, and I would highly recommend it to anyone staying in the area!

"Consistant"

5
15/01/2016

I stay at this hotel about once a month. All aspects of this hotel are consistently good. From the staff, to the overall hotel, to the room itself, I've always been very satisfied. They consistently take care of everything.

"Very nice remodeled rooms....done right."

4
10/01/2016

It was good service at the counter when checking in and out. We had a wedding to go to located just down the road. If there was a negative, it's the effort of getting on the highway from the hotel...to go south, you need to go thru a McDonalds parking lot and get on the road with no lights. Or...go through downtown that takes a little while. Hey, the hotel is good, they are going thru a major remodeling project and the rooms, bed and decor are very nice. A little tight...since it's a hotel that was built in the 60's...but like I said, very nice room and area for breakfast. We would stay again.

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Thank you so much for your kind words. We will have all our bathrooms remodeled by February! We try to always keep the place looking new and fresh. For future trips you can get to the freeway to go south by just going around the block either way out the backside of the hotel and there are street lights and avoid going through downtown sorry our staff did not make you aware of these options. So glad to hear your wedding was great and hope to see you again soon. All the best Bill Foussard Owner

"Outdoorsy atmosphere"

5
02/01/2016

This hotel was fun. We loved the rooms overlooking the atrium/pool. Onsite restaurant was convenient and good. Would stay there again. We Hosted a work event in their meeting rooms and had good service.

"Wonderful stay!"

5
01/01/2016

We thoroughly enjoyed our stay at the Best Western Plus in White Bear Lake. The rooms were very clean, spacious, comfortable and the staff was very welcoming and accommodating! Also, the hot breakfast was delicious and we definitely hope to be back!

"Great Stay"

5
30/12/2015

Hotel was very clean, staff were kind and helpful. Rudy's restaurant was very good, excellent presentation and fast service. Rooms were very clean, all amenities worked well. Definitely would stay there in the future.

"Beautiful hotel"

5
27/12/2015

Our hotel room was very nicely decorated as was the lobby and pool area. Check in was fast and easy, housekeeping kept our room clean and smelling good, and breakfast staff were helpful! The breakfast was always fresh with several hot options (eggs, sausage, pancakes,& waffles). Room has many extras such as Bath and Body shampoo/conditioner/lotion, earplugs, vanity set, and Keurig coffee maker. Pool area was great (not too humid or too cold, etc) and hot tub was clean and very relaxing! Would definitely return!!

"Just like home"

5
17/12/2015

Best Western White Bear Country Inn never disappoints. Stayed at the Inn in December. Place was decorated quite nicely and folks were in the Christmas sprit. Rooms very comfortable and the remodeling effort really shown.

"Pleasant stay"

4
15/12/2015

This was a nice country best western with a friendly and helpful staff. There are some renovations going on but nothing that caused disruption and you could see the bathroom improvements made in the rooms which were nicely done. Rooms are spacious and quiet. There is a nice restaurant attached. The shuttle service and especially the driver were outstanding. My only complaint or suggestion is regarding availability of bottled water. I arrived at 11 pm and no water in room or offered at check in. No lobby area shop for snacks or drinks. Only vending machines on each floor. Of those only 1 offered water which required a bit of a hunting expedition. All other machines were sodas only. Oh and bathroom sink was seriously needing a drain cleaning as it barely drained. Front desk was alerted and they seemed grateful to get feedback and ensured it would be handled promptly but I only stayed 2 nights and did not see if they followed through. All in all solid and recommended especially if they make availability of water a lot better.

"Nice Hotel"

5
15/12/2015

Hotel is located in nice and quite area, staffs were very friendly, rooms were very clean and modern. Breakfast bar enough selections. Our driver Bill, he was awesome. He is a tour guide, he was willing to drop us off some places we asked to visit.

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Thank you Thank you! We will pass on your kind words to our staff and Bill our van driver. Hope to see you again soon. All the best Bill Foussard Owner

"Bring your own pillows!!!"

3
07/12/2015

Although there were 10 pillows in the room they were all over-stuffed and impossible to sleep on. The beds were hard. The staff was nice and the rooms clean, but after a bad night's sleep the overall experience was not one we want to repeat again.

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Thank you for taking the time to write this review. We were so sorry to hear that you didn't like the pillows. Pillow likes are different for almost everyone so we try to provide a few options. Besides the several on the bed we also have additional pillows in the closet. Also being they are used so much we have to make sure they are durable. Again thank you for your comments we are always listening to our guests to do whatever we can to make their stay wonderful. Happy Holidays Bill Foussard Owner

"Too noisy"

4
06/12/2015

Unfortunately, room 108 was inundated with party noise on Friday night. If you have an issue with noise, request a room elsewhere in the hotel..We stay at this hotel about 5 or 6 nights a year. The food was very good. Facilities were excellent. I realize the staff really tries to accommodate the guests. I don't know what can be done about the party noise.

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Thank you for your comments. I am so sorry about the noise. Poolside rooms can sometimes have noise from all the activity so we really try to make sure this is kept in check. He close the pool by 10pm each night as to be considerate of these rooms. We have extra security on busy nights as well all in effort to make sure each and every guests needs are taken in to consideration. Please on your next visit if there is ever an issue contact our front desk and they will handle it immediately. Thank you again for your comments as this is how we continue to grow. Hope to see you again soon. Happy Holidays Bill Foussard Owner

"Business Trip"

5
04/12/2015

I would highly recommend this motel. The rooms were excellent (roomy, clean and comfortable). The lounge and the sitting area with a fireplace was cozy, hospitable and friendly. Every evening the restaurant/lounge area was packed, and the food was excellent and prices extremely affordable. They have a roof bar/restaurant, but the weather was too cold. The outside perimeter was well lit with plenty of parking. I will be staying here for my next business trip.

"modern and great staff and service"

5
30/11/2015

We had a large family gathering and chose this location. What a clean, accomodating, and quality facility. The restaurant exceeded our expectations. We had 25-30 prople for a dinner, the staff was an invisible top quality team, that managed us a large restaurant. It mus be good the locals were in full attendance. The noise factors were wonderful, and quality of food was special.

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Thank you so much. I am so glad your enjoyed your stay and our restaurant. We set high expectations for our staff to meet the needs of all our guests and we are thrilled to hear from you. Please come back again soon. Happy Holidays Bill Foussard Owner

"Nice location, nice hotel"

5
08/11/2015

We stayed in this hotel for one night with our 4 children. We had a 2 room suite which was plenty spacious and nice. Kids enjoyed the pool area, was warm and well kept. Did not use the restaurant, but the continental breakfast was nice. Nice lobby area, room was clean and comfortable. Would stay again. McDonalds close to hotel as well as gas station and other restaurants. Not a overly busy location with much traffic. Easy to find.

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Thank you for the kind words. So glad you and your family were able to enjoy your stay. Hopefully next time you can stay a bit longer. Have a great holiday season. Sincerely Bill Foussard Owner

"Wedding Day Terror"

1
07/11/2015

My son was married in September and we had 30 rooms booked at this hotel. When my wife and I attempted to check in they told us we didn't have a room booked. The strange thing about this is my brother and his wife checked in a few hours before us and they used my name when talking with him. They said they had a room under my name at that time. Unfortunately they did not even apologize for the mistake they made because we found out they gave our room to someone else. We had no place to stay at our own sons wedding so we had not choice but to drive home. I would never recommend this hotel to anyone as in my opinion the manager is dishonest. She tried to tell me that my brother actually cancelled my room. When I told her my brother was near and would be happy to join us in this conversation, she turned red in the face and had nothing more to say. All she had to do was simply apologize and admit they made a mistake. I found out later they charge my son and his new wife double for their room. They did fix this mistake but it is clear to me they have issues at the front desk of this hotel and also a poor manager. Shame on you!!

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Thank you for taking the time to speak with me to review your concerns. We have gone through all our reservations and have found that there was never a reservation in your name. However we still understand all your frustrations and are so glad we had time to talk and resolve the issues. Bill Foussard Owner

"Very Clean Hotel"

4
03/11/2015

The hotel is nice and clean. The best part of the hotel is Bill the shuttle driver. He makes the stay a much better experience. He is very knowledgeable of the surrounding entertainment and restaurants.

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Dustin Thank you so much for your time and writing a review. We will pass on your kind words to Bill the shuttle driver we are so pleased to have him as part of our team. We are so glad our high expectations are showing through. We want every guest to know how much their stay means to us. Please come and visit again soon, Bill will be glad to take you around town.. Sincerely, Bill Foussard Owner

"Short stay"

5
02/11/2015

Here for a wedding in town and it was a convenient location but was pleasantly surprised at how nice the whole atmosphere was - we had fun in the lounge before and after the wedding. The rooms were very nice - comfortable bed.

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Karen Thank you. We are so grateful when our guests take the time to write reviews it is one of our greatest tools to learn if we are doing things well or should we improve. We love hosting weddings we have the perfect spot with rooms for the wedding guests, a beautiful ballroom for receptions and then the award winning restaurant to cater the events or to hang out in the lounge after the wedding to visit with family and friends. I know your stay was short so maybe next time you can stay a few more days. Hope to see you soon. All the best Bill Foussard Owner

"Great Place to stay!!"

5
29/10/2015

I would like to thank Britney, Nick, and the rest of the staff. My family and I stayed there for about a month, had 3 rooms total, and they made it a very wonderful place to stay. The rooms are very clean, and the whole hotel is just beautiful! I can see why they have so many weddings here! Thank you White Bear Best Western Plus!!

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Tina We miss you already! Thank you so much for your kind words we were so happy you were able to stay with us for so long you are now officially one of the family!! We wish you the best in your travels and please come back and see us again. All the best Bill Foussard Owner

"Excellent Lodging and Dining"

5
26/10/2015

I have been giving very good reviews to this place for about as long I've been staying there, which is now a few years. The owner, Mr. Bill Foussard, delivers true hospitality through his hotel and restaurant via a personable yet professional quality style of doing business. The vast majority of my time at this place has been for business but I highly recommend it for pleasure as well.

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Emil Thank you my friend! We so appreciate your business. We look forward to your return. Safe travels see you again soon. Sincerely Bill Foussard Owner

"great place"

5
25/10/2015

l stay here every time im in minneapolis, always perfect its only 20 minutes to our regional office and everything one could ever need is available nearby or actually on site, would recommend it to anyone

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Brad Thank you for the kind words. We truly want all of our guests to enjoy everything about their stay from the room to the food to the entire experience. Being able to get out and check out our unique town is so much fun, great shops, music, special events something is always happening. Come back soon. Sincerely Bill Foussard Owner

"Always a great experience"

5
20/10/2015

Stayed here again for the fourth time & I am always glad I did! Dinner at Redeye is always top notch. Great atmosphere & excellent food. Room was exceptional as always! Nick at the front desk is the best! I will be back again soon. Make sure you stick around in the morning for the breakfast buffet. I will always recommend the White Bear.

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Dale Looking forward to your fifth, sixth, seventh etc etc times you return. We can't thank you enough for the kind words but mostly for taking the time to write the review. These reviews are everything to us. So glad to hear you were able to have a nice dinner at our award winning restaurant too Rudy's is the best. We are looking forward to your return. All the best Bill Foussard Owner

"White Bear Lake, MN"

5
18/10/2015

Always a good choice. You are met with a smile and a desire to please as you walk in the door. Every attempt made to place you in the most quiet room is made. Folks are always willing to go out of their way to help, especially Nick. Keep going back time over time and there are a good number of choices in the area.

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Dave Thank you so much for being one of our frequent guests. As we like to say one of the family. We really try to meet the needs of each and every one of our guests, it is so important for you to know how much we care and that if it is possible we will make it happen. Having wonderful guests like you are why we do this. See you soon All my best Bill Foussard Owner

"Incredibly friendly and helpful staff"

5
17/10/2015

The room was good and the heated pool was great. However, the staff made this hotel stand out. When we called back and informed the hotel that my little girl had left behind her Teddy Bear, the general manager boxed it and mailed it to us immediately. My daughter asked us to tell the general manager "you're the best".

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Alex Thank you so much for taking the time to review your stay. Most important we are so glad we could get your daughters teddy bear back right away. We know how terrible that feeling is when you realize you have left something that important behind. Please come back and see us very soon. All the best Bill Foussard Owner

"Nice Hotel - Very Nice Bar/Restaurant"

4
15/10/2015

Overnighting while on business I was pleasantly surprised by this hotel in White Bear Lake, Minnesota. The staff was friendly and the bar and restaurant was a nice surprise. good food and drinks at reasonable prices. My only complaint is that the bed was less than comfortable (poor or old mattress).

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Jeff I am so sorry to hear your bed was not satisfactory. Thank you for letting us know, I have my staff checking on it as we speak to make sure the frame is not broken. If it is the mattress it will be replaced immediately. So glad to hear everything else was great and that you were able to enjoy our award winning restaurant. Thank you again for taking the time to let us know how we can improve and please come back and visit again. Sincerely, Bill Foussard Owner

"Absolutely Fab-U-Lous!"

5
14/10/2015

We stayed just one evening here...but...I wish it had been more! The outside area was very well maintained...colorful flowers and trees. There was even a pet exercise area...a grill and picnic table outside. We arrived a bit before normal check in time...and were pleased we were able to check right in. Shelby [front desk] was so cheerful! I inquired about a complimentary upgrade as I am an upper level rewards member...which sometimes allows for those nice extra perks. Shelby quickly found me an upgrade to a family suite. Many thanks Shelby!! :) I have to make mention of how impressed I was with the key card system. Instead of putting your card into the lock...which is typical at most hotels...you just tap your key on the lock and viola! [It's the little things. Lol!] Upon entering the room...we were thrilled with how spacious it was. Besides the two queen beds...we had a couch [pull-out] and two nice chairs...work desk and a kitchenette--with real dishes/cups/silverware. The kitchen area also had a microwave/mini fridge/dishwasher/sink/Keurig coffee maker. The bathroom had a vanity and closet area separate from the tub and toilet...which I always appreciate. They even leave a little rubber ducky on the tub..that you can keep. My toddler loved this! The toiletries were great also: Neutrogena face soap and Bath and Body works soap/shampoo/conditioner/lotion. There was even a shower cap. The beds were plush and oh-so-comfortable...we slept like babies! They had ear plugs on the bedside table as well...a very thoughtful perk...as not everyone is a deep sleeper. Our room did overlook the awesome pool area. Since we were there during the week...it never got too loud. I could see how it may though...on busier days. Speaking of the pool area...talk about gorgeous! It was themed to represent a European-esque village. [Think outside...inside.] Inside the gated pool area--besides the pool and hot tub--were fountains, statues and trees...giving it even more of park-like feel. There are tables both inside and outside the gated area. Part of the restaurant also has seating alongside the pool. Great use of space! The restaurant: Rudy's Red Eye...looked very nice. We did not dine there so...I can't comment too much. They do have an fantastic looking outdoor rooftop patio seating area though...weather-permitting. Seemed like a fun and lively environment. The lobby is comfortable...with seating and a fireplace. Just off the lobby is a game room with several video games...for children of all ages. Also nearby was a business center with computers/printers for guest use. The free wifi worked very well...no slowness or outages. 24-hour coffee is available outside the breakfast area. Breakfast in the morning was good. It's an expanded continental breakfast. They had scrambled eggs/sausage/biscuits...and the usual suspects: make-your-own waffles/yogurt/cereal/pastries/bagels/english muffins/fruit/coffee/juice...even lemonade. Everything tasted fresh. Seating is in the pool area. The property is very modern and well-kept. You feel right at home and all the employees we encountered--everyone from front desk to housekeeping and maintenance were so friendly...making it a point to acknowledge you and chat a bit. Wonderful!! Adjacent to the hotel is a McDonald's. So...you do have other dining options if the hotel restaurant isn't your thing. Also...there is a gas station very close. Great location...simple to find and get to. It's obvious they take much pride in their property. This is easily one of the nicest Best Westerns I've stayed in...all around. We will absolutely return!

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Thank you so much for taking the time to write this glowing review. Nothing makes us happier than hearing how great your stay was and most of all that you will be returning. We set such high expectations to make sure everyone's stay is exactly as they want it to be. Thank you again see you soon! Bill Foussard Owner

"Minnesota Get Away"

4
13/10/2015

If you want a great place to get away from the City but still be close to all kinds of amenities. This is a great place to stay. White Bear Lake is a great walk about town with the lake, great restaurants, night life, shops, etc... This Motel also offers so much that you wouldn't even have to leave the motel. The Pool, Hot Tub, work out room, Restaurant and bars are great!

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Thank you so much! We are so happy to hear you were able to get out and enjoy our unique fabulous town. Walking around the lake is so beautiful and with the fall colors it is breath taking. We are so lucky, we have the perfect spot for a fun get away. Please come back anytime there are always new and fun things happening at both the hotel and restaurant as well as in downtown White Bear Lake. We love to have fun. All the best Bill Foussard Owner

"Fancy Best Western"

4
08/10/2015

Stopped for one night with hubby. Nice room, not the typical bland hotel furniture and decor. Love the old White Bear Lake historical society photos with descriptions in the hallways. Shower stall in bathroom really nice. Never seen one without tub which is fine because how many people actually use a regular bathtub in a hotel. Hotel Restaurant, Rudy's Ribeye Grille was really nice. Food was good. We came in on a cold day so missed out on rooftop dining which would have been neat. We wanted to swim or use hot tub but chose not to because it's located right outside restaurant. They also have several dining tables around pool and since we're no hotties in suits, we didn't feel comfortable getting starred at by their customers. Pool area has decor of buildings like inside Vegas casinos so that was neat. They had free earplugs in our room (another hotel first) for sleeping which makes us nervous about it being a noisy hotel. Not a good sign but we shall see.

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
So glad you were able to stay with us and enjoy your stay. We really take great pride in our property and making sure all of our guests are happy. We set our expectations very high and the service and quality of your stay. Please come back and see us again sometime. The winters are always fun and exciting in White Bear Lake. All the best Bill Foussard Owner

"I stayed at this hotel for training in the area."

4
03/10/2015

The rooms where vary clean. The hotel provided transportation for are group to and from the training we were attending and any where we wanted to go. The driver Bill was great he was full of information and was alway offering to take us places we wanted to go.

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Thank you for taking the time to write a review. Great to hear Bill took good care of you. He is quite the tour guide. Our staff strives to make each guests stay as enjoyable and comfortable as possible. Hope you had a chance to adventure out and have some fun and check out our unique community. We hope you will come back and stay with us again sometime soon. All the best Bill Foussard Owner

"Unique Experience, Not perfect but good."

4
03/10/2015

Pros - Saltwater pool, very nice jacuzzi suites w/fireplace and walk in showers, decent bed, very good extended hot & cold breakfast, rooftop restaurant and neat themed pool area. Cons - Noisy overall between rooms but not floors, cleaning staff does not speak English. The overall shining issue is that it is noisy between rooms but there is cement between floors. Your door is no consolation to stopping the noise. Ear plugs are available but who wants to use them? We had an issue with communication to the cleaning staff who woke us up TWICE before we were checked out. Front desk staff was very friendly. The saltwater pool is very comfortable and great for anyone who has issues with a chlorinated pool like my significant other does. The area around the pool is surrounded with tables and sits in a triangle with an indoor restaurant/bar on one side and rooms on the other two sides that are themed somewhat like a European village. It is a unique experience. The hot tub by the pool is a little awkward with the jagged brick that lines the top of it but otherwise pretty nice. Room for maybe 2-4 couples at best in that. It has a small fitness center that is about what you would expect with as much equipment they are able to stuff in there. The breakfast goes beyond continental as it says. I do believe that they switch up some of the options a little bit but it also includes hot eggs, sausage, and two types of hot waffles to make on your own. Plus, yogurts, juice, breads/pastries, cereal and things you would expect. The jacuzzi suite we stayed in was away from the pool side as we requested by the over-abundant amount of posts about how noisy the pool makes your room, which I would believe to be true. Other than the noise we experienced and the hard robes in the room, it was very nice. It had a couch, a couple of nice comfy sitting chairs, a desk and chair, a second chair next to the desk, jacuzzi wrapped in mirrors, and a fairly comfy bed topper on what seemed to be an average hotel cheaper bed...which slept okay. The bathroom had a roomy walk in shower with toilet in the same area and a door separating to the vanity just outside. The fireplace was nice and just turns on with a flip of a switch. For the price paid without the simple issues with being woke up, this room is a great value and nice little getaway on the Northeast side of the Twin Cities.

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Jarrod We greatly appreciate you taking the time to write your review as this is how we learn, improve and continue to grow. We have very high expectations for the service we provide for each and every guest. We truly care how you feel and how you perceive your experience. As you know noise is always a struggle in the hotel industry and we are always listening. We want everyone to have a good time but not at the expense of others. We have a very diverse group of employees many speak several languages and we are very proud of that. We do apologize if you were awaken by the housekeeping staff, unless there is a do not disturb sign on the door they will start the day working hard to get all the rooms cleaned and ready for the next guests. I have passed on your concerns to the housekeeping managers to find how we can improve or adjust this process. We are so glad you enjoyed the room, if you would like to discuss your stay further I would love to hear from you. Call me at 651-429-5393 ext 403. I truly want you to understand that we do care and if there is anything we can do to make your next stay more enjoyable we want to do that. We hope you will come back and visit again when your in the area. All the best Bill Foussard Owner

"Great Rooms and Great Service!"

5
30/09/2015

I have so many wonderful things to say about this place! We stayed a lot of different hotels during our honeymoon and road trip home. The price we paid for this room and what we got for that price made this by far the best deal! This was our wedding night room. My mother in law booked a fireplace/whirlpool suite for me and my husband. The room was HUGE! It was so nice. There was a couch, table, lovely fireplace, and my favorite part was the whirlpool. After a long crazy wedding it was so nice to just curl up next to the fire and soak our tired bones in the whirlpool. The hotel at first glance wasn't really anything to look at. I had actually dropped my mom off at her hotel and was floored by how modern and sleek it was. When we came here I was a little sad by how it appeared to be kind of older and maybe not as well kept. Never judge a book by its cover though. The hotel was actually quite nice, yes a bit older but still nice. The rooms were clean, well kept, and so nice. Now the hotel also went above and beyond for our guests. I say our guests because we setup a hotel block here for our wedding. They were so easy to setup a block with and our guests had no issues reserving rooms. We also had a VERY important wedding letter that had to be delivered to guests when they arrived. I dropped the letter off and the hotel assured me that every guest would get one. This letter was important because it contained shuttle times to and from the wedding. The hotel did that (the other hotel I blocked at did not). I also have to give a HUGE shout out to Matt. Matt worked the front desk pretty much the entire time my guests were there, and he dealt with our drunk selves on the wedding night. When my best lady checked in Matt made a comment about the wedding saying something about the bride and groom. My friend corrected him and you would have thought she shot him dead. He quickly tried to make up for his error. She had a good laugh and told him it was fine. I was touched by the fact that he even tried to make up for that small error that anyone could have made. Matt also did a great job of dealing with me when I called asking for a late check out. He jokingly negotiated with me on a later time so we could enjoy our room more. Every guest I spoke to had the nicest things to say about him. He definitely was a highlight of the hotel. Finally a big thank you to whoever (maybe it was Matt) put up the sign saying congratulations to me and my husband. My friends had asked about the sign out front which said congratulations to another couple. Because we weren't getting married in the hotel we figured our name wouldn't go up. When we pulled up that night we saw our names and a congratulations up. It really was so touching. This place made a perfect day somehow even more perfect!

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Congratulations!! We are so thrilled to hear your wedding day was so fabulous. We love having weddings here we have the perfect facility to have a great reception with great food from our restaurant Rudy's Redeye Grill and only a few steps away to the hotel rooms for your guests. I have passed on to Matt your kind words he was so appreciative to hear from you guys. Please come back each year for your anniversary we'll do some thing extra special! Sincerely, Bill Foussard

"Come sit awhile and relax"

5
30/09/2015

We were here for a wedding reception and found the hotel to be great in providing for the needs of all the guests. Dinner was delicious (even able to deal with food allergies) and the service was excellent. We also had breakfast at Rudy's which was convenient and a great way to start the day.

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
Scott Thank you Thank you for the kind words. Feedback is such a great learning and teaching tool. Glad to see you were able to enjoy the wedding and relax after your long trip from Calgary. We are very proud of our restaurant as well the food is so good.... even if I say so myself. We hope you will visit our area again some time and remember to stay with us. Again thank you for your time. All the best Bill Foussard Owner

"Visited For Work Training"

5
24/09/2015

This hotel is awesome. The hotel staff makes it even better. I visited this hotel for training. I got to know Bill Matthews who drove our bus to and from the Hotel. He is a great guy who made the trip worth it. The food at both Rudy's Grill, and Rudy's Rooftop were very good. Also have to give a shout out to Brittany who also took us to and from the hotel.

BFoussard, Owner at BEST WESTERN PLUS White Bear Country Inn, responded to this review
We work closely with several of the companies in the area so glad your training went well. We so appreciate you staying with us. Bill the van driver is great he knows the area so well he is the perfect tour guide. Next time your in the area please stay with us again. All the best Bill Foussard Owner