Best Western Darbar

This hotel is located in a very busy area. There is a constant traffic jam to come and go from here. Walking around is not possible because the sidewalks are filled with everything but comfortable space to walk. There is constant honking on the road so it is not pleasant to walk more than a few minutes. If you stay here, you need to plan on extra time and getting a taxi to go elsewhere. The hotel is simple but clean and well-maintained. Everything was working properly and was well kept. The lobby is pretty. The exterior of the hotel does not do the interior justice. We were a little nervous when we drove up to the hotel in that hectic and dirty street. But once we walked in, we felt very comfortable. We had no issues with our room. The AC sound is a perfect white noise because it drowns out the outside noise. We were on the first floor but even at the back of the building, there was noise at night. The staff at this hotel was extremely polite and accommodating. The breakfast buffet was very good. We were pleasantly surprised by the quality and variety of food available. We had dinner here one night. The only dish I would recommend from what we ate is the chicken biryani. It was very tasty even at room temperature the next morning. Overall, if you want to be in this neighborhood and can handle the traffic, this is a perfect hotel. Don't plan to walk to even Connaught place. I would recommend it based on service and comfort.

Few points to improve on, 1. A bit noisy AC 2. Food taste 3. Set top box throwing error due to weather issues for few channels Value for money. Great location. Great interior(marble, furniture, bath fittings, in-room facilities). Good combo-meals

This was my first experience in best western hotel and it was very good mainly I love the nature of staff he is very caring and polite it is very good for family and business good service and food, staff is very polite and Cooperative. Thank you Western Darbar for making my trip unique

It has been a Pleasant stay here at Best Western Darbar. Room was decent but no view however staff was nice specially at Front Desk one of them Booked Ola Cab for us in the Morning which was really big help. Food was ok nothing fancy but we had meal here it okiesh

The air conditioning system was poor, fan was noisy. The room rather felt humid sometimes. Breakfast is not included and restaurant is overpriced. The food was decent but you can visit Darbar restaurant nearby which is if the same owner. I'm particularly not happy with the room size and ventilation, I also complained about this at the reception but they told me that no other room was available at the moment.

Stayed at BWD for a night as had to catch early morning train. The experience was decent. Room was clean, bathroom fittings were in good shape. There was no window but since it was only one night , it wasnt a big deal. We had lunch and dinner at the hotel restaurant and food was really good. (for some reason they dont give finger bowl and your if you want to wash your hands then you need to go to the common restroom on the lobby floor) . Hotel is located 5 mins from New Delhi railway station. The front desk manager was helpful in arranging cab for 5.30 am check-out. Ola/Uber is totally unreliable in Delhi. (basis my one day experience). Overall BWD is a good option if the intent is to just spend one night for onward journey.

We had a great flavored breakfast, and had the pleasure to get to know many new Indian dishes explained by an excellent hosts in resturant called Manej and Rahul. We have tried Bhature, Chole, Lyonnaise beans, coconut chutney, etc and everything is delicious.

We stayed at the Best Western Darbar for a 3 night stay visiting from the UK. For us, the hotel was comfortable but there are improvements that can be made. We had booked the hotel through Agoda. Prior to booking, I noticed that the hotel offers rooms without a window - the standard room. For a small uplift in price, a deluxe room with a window was available. We therefore went for two deluxe rooms. On check-in, the reception staff tried to change one of the rooms to a standard room and told us it was an upgrade. We declined and said we wanted what we paid for. Breakfast was basic with not many options. However, the two waiting staff are very friendly and attentive - they are an asset to the hotel. The room and shower was clean and hygienic. However, during my three night stay, I didn't have a good sleep because of road noise and noise from the hotel itself. It was very annoying. Perhaps the soundproof could be improved on the windows. We ate at the restaurant - I had the pasta which was not very nice. My parents had a curry which they enjoyed. Water bottles were provided (1 per day) - for one day, the room did not get cleaned which after a long day of travelling to Agra was very disappointing. All in all, the stay was okay. At the very least, staff are friendly and the rooms are clean and hygienic.

Room: Very good room, with tea/coffee making facilities, iron, wardrobe, comfy queen bed, tv and plenty of electrical sockets. The rooms have brilliant air conditioning and also a ceiling fan to keep you cool. Good shower and bathroom. Hotel is CLEAN and hygienic. Room is serviced every day and a free bottle of water is provided every day. There is also some space of the rooftop if you need some air. Staff: Staff are very friendly and will go out of their way to help you. There is also a security guard 24/7 and reception is also open 24/7. Restaurant: The restaurant is also open for ordering drinks and food when needed and room service is available. There is no alcohol available. I would recommend that the hotel improves their menu, as there is little selection but also another number of restaurants within walking distance. Location: The hotel is very well located in the city and you can get a tuk tuk / taxi or Uber right outside.

Excellent Service and Personal Go out an extra mile to assist you to make you satisfy. Very close to everything in New Delhi. Walking distance to any food places. Walking distance to various markets. At front desk personnel would give you very nice advise for safety.

Very nice hotel great hospitality every one in the hotel is very helpful very clean i feel that they are my family very safety i loved this hotel and evry one there thanks all of you about your treatment thanks alot

Excellent hospitality and well mannered staffs .. a stress-free place to stay and food are delicious with has multiple option.. Mukul and fellow men takes care of their guest very well with with hospitality services....

I am a female solo traveler first time in India. The BW staff was very friendly and helpful. The room was clean and comfortable. There was always a fresh bottle of water each day. . The restaurant food was outstanding. It was so good the first night, I decided just to eat there every breakfast and late night dinner to try the different dishes after I got back from touring. Mukul Sharma the captain and Pantai, the cook went above and beyond in making me feel special. They explained the different dishes and gave great recommendations.

I stayed at the hotel due to some personal business in Delhi and found the hotel good and upto standard. The location is close to New Delhi Railway Station and that is a major advantage. Rooms are well equipped and food from restaurant is also good.

Spent 5 nights here in total and it's worth its price. The staff here are ever so helpful, especially the doorman, who went out of his way to help me, even escorting me to the place, making sure I didn't get hit by passing traffic. Also, Makul, I think his name was( I may have got that wrong as I am hopeless with names even though he told me when we first met. Anyway, he works in the restaurant at breakfast time. He was not only friendly and helpful, but even remembered the types of eggs I preferred and the all important black coffee to start the day. As I said, all of the staff were great and they really cared about my welfare. As for the rooms, they were big enough and very clean. I had a front-road-facing room and, although there was a constant honking, as is the case in India, I had no trouble sleeping even though I am a light sleeper. The only downside was slow and sometimes intermittent wi-fi, but I find this almost everywhere I stay. Location also is good and you can always get a taxi or auto-taxi right outside the door. Would definitely stay here again,

Very clean, well designed, cozy rooms. We had a suite that slept a family of 4 very comfortably. Hotel is well located, less than 30 minutes away from Delhi attractions. Staff is courteous and helpful. The original hotel we had booked in canceled at the last minute and BW Darbar came to our rescue. The restaurant staff is excellent. Mukul Sharma and the entire wait staff provided good menu suggestions, quick service. Very professional, friendly. The Indo Chinese food is very tasty. Breakfast spread is also very good. Highly recommend.

The ambience and the lication is great...I have been staying at this hotel for over a year and it has always been a pleasing experience.. Would like to mention of chef mondal, who has extra ordinary cooking skills , he is special in mughlsi chicken...

Reception staff, young man in the afternoons and young lady in the afternoons were extremely helpful, helping with taxis, directions, expectations of what to pay in taxis, tempos etc. Very enjoyable food in the restaurant, clearly a competent chef. Staff in the restaurant helpful and engaging. All in all, they made the stay at Best Western very enjoyable. Chef's name is Manas, and principle staff in the restaurant is Mukul Sharma.

They don't give internet wifi details They don't change kettle water of last stay They don't replace stirring sticks Out and out dirty place Shady place with bad odor room Except bed quality everything was really dirty

stayed for 2 nights in this Hotel during my official visit to Delhi. rooms size is very good. neat and Clean Rooms hassle free check in everything was ok. had breakfast in restaurant it was very good and delicious.

I booked this hotel 6 months in advance based on many reviews on Tripadvisor, Hotels.com, and Booking.com. It was selected for location to shopping outlets in New Delhi and its proximity to the airport. I should have known things were not quite right when I got an email just 10 days before check-in to advise the room type selected would not be available due to government mandated closure of the selected room type. I was told 2 deluxe rooms would be made available to me to replace the family rooms that were put out of commission. We arrived at the hotel around 3am after a long flight from London, even at that time of night you could clearly hear outside traffic, honking of horns and just rude people in the hallways. In the morning I realized there was no double glazing on the room windows, then when trying to take a shower there was no hot water in my room, my other room had a broken shower door. After discussing these issues with the front desk it was clear we had to move to a different hotel. As a professional that books large groups around the world for hotel stays I certainly cannot and will not recommend this hotel, especially for tourists.

We stayed at the hotel for just one day but we found the rooms very comfortable and clean. The staff was very cooperative and helpful and accommodated all our requests. Buffet breakfast had a lot of options to choose from, and most of the hot items were freshly made. I'd say that this hotel is good value for money and if I need to come back to Delhi, I will stay in this hotel again.

Beautiful hotel with amazing hospitality, food was awesome, very clean rooms and loaded with all required amenities. Adil from front office is the perfect host, he ensure the guests are always comfortable.

Hotel was very well located in extremely busy Paharganj area. The staff was very professional and willing to help. I stayed in 2 bedroom family suite. Rooms were clean and tidy. The disappointment was with the internet speed and TV channel line up. The internet speed was pathetic even when you are connected on only one device. The TV channel line up just the free stuff(channels like doordarshan and few music channels). This was not fixed even after complaining about it. The bathroom drainage needs a fix. Overall I was happy with my stay despite the challenges mentioned above

I rarely write reviews but the service was so awful, I had to. The waiter did not greet us. When we asked for sweetener, he kept pointing out the sugar, and the one glaringly empty bin that should have contained the sweeteners. Finally he managed to find only 2 packets and made no more effort to find any more. We ordered 3 cups of coffee but he gave us only 2 and we had to reorder. We ordered 3 orders of fried eggs. It took a good 10 mins to receive 2 orders and an additional 3 mins for the 3rd although only 1 additional guest was present at breakfast. When the food was delivered, the water's attitude was as if he had done us a great favour and that somehow we were disrupting his day.

The hotel is on main road and the interior of the hotel defies the area it is in. I was apprehensive about the location but Hotel room and ambience made me comfortable. Slightly pricey though. 24 hour room dining should be an option as I arrived late due to train timings being such.

The hotel is located near the station. It's a short taxi ride to Connaught Place but the real Delhi is just outside if you want to try it. It was good to have a clean, comfortable, air conditioned place to retire to. Typical BW standards. Staff mostly very helpful especially Vandana on reception. For the uninitiated, this hotel has no bar (like many other hotels here) which is a great pity for us Brits. There are some bars nearby however.

Rooms , Ambience, food awesome….. Excellent customer service . Staff in kitchen area is very sophisticated especially Anand and Dhiraj are welcoming. Dining area is very clean and hygienic Once again thank you to Anand, Dhiraj and all front desk staff for excellent customer service and taking good care for their guests

We booked big room deluxe one. Aadil gave is Superior small room , attitude was not good. After paying money we have to request for our rights , restaurant was not providing water whenever we take meal. We have to request they said go in room n drink we are having meal in restaurant and not giving water at all. I have never seen restaurant without water. It seems they were trying to save water bottle.big cheater. Hotel looks good with interior but aadil and all staff member need to learn what's hospitality

I had a wonderful experience at the Best Western Darbar Delhi. Every staff member I encountered, from the check- in to the cleaning staff were delightful and eager to help Front Office Staff are very helpful and have very polite Nature! Thank you! Will recommend to my colleagues!

I stayed for almost a week at this hotel. Yes the neighbourhood is very noisy and traffic prone, but it was a very pleasant and a peaceful stay. Great food and in-room dining service. Chef Manas, Mukul and all staff members were very helpful and courteous.

Overall this hotel exceeded my expectations. Located on a very noisy street where horns are constant 24/7, the hotel has very good sound proofing to allow rest inside. The AC in my room worked well in the hot climate, not always a given in this part of the world. The staff was friendly and spoke english well. The shower was awesome, with plenty of hot water. Wifi was fast and never failed. Only complaint is that breakfast was not included when redeeming points. This is not normally the case for western hotels.

The hotel was tooo good. ambience, food and staff are very friendly and polite. We really enjoyed the hotel services.. Food was top on notch.. Mr. Mukul and chef manas was the top on cherry for this hotel.. Would really want to visit this hotel again☺☺

I had a great experience eating at the restaurant. I had the veg biryani, which was very good. The service was also very good. Thank you to Mukul Sharma and Manas Mondal for the great food and great service!

I stay at best western darbar the hotel is very good and atmosphere of restaurant is awesome in restaurant Mukul gives best service and chef manas is makes superb Biryani!! I recommend strongly this hotel in Central delhi Thanks best western

We stayed at Best Western Darbar for 5 days and our stay was very nice. The staff at the reception was also very courteous and helpful and helped us for an early Check in without any hassles. The restuarant in the Hotel was very clean and the food they served was freshly made and very very delicious. The two boys Mukul and Anand who served us at the restaurant were in their toes and gave us extremely quick and fast service. They both had smiling faces all the time while serving us. The Chefs Manas, Manoj and Pankaj of the restaurant specially asked us for our tastes and made food as per our request. The Aaloo Paratha was just too good and it was always served us piping hot. Be it Parathas, Omelet, sandwiches, tea, coffee,Chilly Chicken, Fried Rice, paneer chilly were all very very delicious. In short our stay was very pleasant and memorable at the Best Western Darbar.

I was looking for a property for one night stay close to New Delhi railway station as I had to catch early morning train and I opted for this property . I must say that I am very happy with the choice I made as this property offered me everything that I was looking for .It's very clean ,priced reasonably and centrally located close to CP and railway station.Checkin and checkout was very fast and smooth.Hotel staff is very polite and cooperative.Special shout out to Ms Vandana at the reception who was very helpful and professional.

Everything is good and also the people are polite. they made special for me food. if you ask them to make something special then they will make it specialy. the room and the hotel are also fantastic everything is clean.

The hotel is very clean and has all the amenities needed for its star rating and that too in perfectly working conditions. Best stay for business and families. Plenty of good restaurants are near by and the locality is a prime spot!

I would like to say this is the very nice hotel to stay location is very nice room view was very nice room was neat and clean food taste was delicious specially thanks to mr. Abhishek Tyagi he made our stay more comfortable and memorable see you on next visit.

I had great stay at here. Nice room and delicious food. Very friendly and courteous staff . Would like to mention one special name Mr Abhishek Tyagi at front desk who take care of us and made my stay for memorable. Would surely gonna recommend this hotel to my friends and will visit again soon.

Every aspect of my stay exceeded my expectations. Amazing staff!! Most comfortable beds. Restraurents makes a Lovely breakfast . Would highly recommend. Great service provide by Mr.mukul sharma. He takes care of everything which has been asked for.

I have stayed at this hotel multiple times. The staff is amazing and the rooms are comfortable and immaculate. Food is great. Had to mention about Mr. Mukul Sharma (Senior Steward) he makes our stay more comfortable and amazing.

It was a wonderful experience staying at this hotel. Great use of technology in the rooms and restaurant manager Mukul Sharma is the best at what he does. The food was excellent. Complementary breakfast had a good variety and everything else that we ordered tasted amazing. They have great room service and the place is kept clean at all times. 5/5 for the food, restaurant and their services.

Excellent hospitality and well mannered staffs .. a stress-free place to stay and get your jobs done.... The chef Manas Cooks awesome.. Mukul takes care of their guest very well with with hospitality services.....

I was very much impressed by the staffs over here. I stayed in the hotel for almost a month in May and in June I have visit this hotel again. Good place to stay in, calm, well mannered staffs. Vandana, Vinod & team are very helpful and manage front desk very well. Mukul, Manas & team handle dining very well and make food very delicious. Bhagwan & all housekeeping staff's are aslo very friendly. Great location , when I think about ambience.. really a great place to stay, good relaxation area. Staying is really comfortable in the hotel having all the required things. I would definitely recommend this hotel for anyone travelling to Delhi.

We were in this hotel for a week stay. We took family suite and it's spacious and the room services was awesome. Neat and tidy rooms. Coming to food We had the complimentary breakfast, with the option of live counters. Fluffy cheesy omelette, Parathas, breads, Kulcha, fruits, cereals,juice, tea,coffee,cold and hot milk,sauté vegs, south indian idli,sambar,chutney ...what not..all are superb. My kids enjoyed the stay here.I would like to thank Restaurant manager Mukul Sharma and chef Manas Mondal always with us to have a best food experience. Dheeraj senior Stewart always one call away to help us and the best house keeping team. We were worried when booking the hotel about the safety of our belongings, but after coming here we experienced the security and safety . They have lockers in wardrobes were you can reset the pin and keep your valuables without any tension. Not only lockers, it's safe if you are keeping your valuables unlocked... Only issue I faced is the slow water flow in bathroom showers. You have to be so patient to have a perfect bath. since it is located near to New Delhi railway station and all foreign consulates, Public transportation has never been an issue. Best option in Delhi to stay with family.

Stayed with family for 4 days in this Hotel. Hygienic, Clean rooms with sufficient space within the rooms for a family. Hotel staff were very helpful and ensured to make our stay a happier and memorable one. Mukul Sharma Manager Dining has great interpersonal skill and knows how to please customer. Thanks for this hospitality. I would recommend this hotel for anyone travelling to Delhi. Nice experience staying in this hotel.

The hotel is really good, had a good experience. The rooms were comfortable for a family and the catering service was really good; especially the catering service coordinator Mukul Sharma has excellent interpersonal skills and knowledge. Overall, it was a nice stay at "Best Western Darbar" Hotel.

It was really a good experience. Nice locations and worth for stay. The management of the hotel is incredible. The room dining manager Mukul Sharma was very cordial and nice for giving you best food options. The food was delicious and dining room was peaceful. Room was neat and clean. Housekeeping was cordial too. Thank you so much for your great services!

My wife and I had a really enjoyable stay at this hotel. The rooms are spacious, clean and aesthetically pleasing. All the staff are cordial and respectful and they provide an exemplary service, particularly the restaurant manager Mukul Sharma. I will happily recommend this hotel to my friends and family visiting Delhi.

I recently visited New Delhi and stayed at ghis hotel.One of the best hotel in pahargang area.All staff are very polite,coperative espically i thanks mr Mukund Sharma who made my stay memorablr.Food is tasty,deliciius.Rooms are also neat and clean.

I had gone to Delhi for my US Visa interview. Carrying important documents and needing a hygienic and safe stay, I chose Best Western Darbar. The room quality and amenities were beyond my expectations. The food was good and the breakfast was worth the money. The staff was quite hospitable. The hotel was just at the junction and easily accessible. Thoroughly recommend the stay for anyone!

The room was clean, very comfortable, and the staff was amazing. From F&b Mukul ,f.o Abhishek & Shef Manas went over and beyond to help make my stay enjoyable. I highly recommend this hotel for anyone visiting delhi. Hotel exceeded my expectations

All the staffs in the hotel are very helpful. Very neat and it has Good ambience to stay. Mukhul in the dining area was very courteous and helpful in explaining the menus and providing the food. Highly recommended.

Nice experience, came for business visit. If you're planning to stay in Paharganj then you should definitely check out this hotel, hotel is very neat and clean with all business amenities. Restaurant facilities is too good with supportive staff and delicious food. I would specially like to take a name of Mr Mukul Sharma from restaurant staff, he's too cooperative and supportive. Restaurant food is too good and the biryani prepared by the chef Manas was delicious. overall I definitely recommend this hotel.

Hotel and restaurant staff is very accommodating and service oriented. My parents and I stayed at Best Western Darbar for 4 nights. We were well taken care of. The food was exceptional! All thanks to Mukul (sp?) and Chef Manoj. If you ever visit Delhi, I strongly recommend to try this hotel

A very stylish, modern and clean hotel. I was pleasantly surprised and room is very comfortable! The staff are incredibly welcoming and professional. They have a lot of knowledge about their services and surroundings. Special mention to: Mukul & Manas - Menu has a variety of options but they also prepare and arrange freshly made delicious dishes on request. Very organised and friendly staff. Vanthana & all front desk staff - Always happy to help. Attentive, informative and helpful. Bhagwan - Very polite and trustworthy. He does a very good house keeping job. Location is ideal and well connected. Wonderful service. Great experience. Excellent hotel.

We had lunch at the hotel. Person incharge was Mukul and chef is manas. Food taste is very good and hygienic. Mukul have managed the food serving very well and chef manas have done a good job. Appreciate Mukul and team for their efforts to serve clients and offer best hospitality.

BEST BREAKFAST @ MUKUL AND HOSPITALITY@ BHAGWAN We had breakfast at the hotel. They had very good varieties and was made to order for you and served hot at the table not like buffet, which I really liked. It reduces waste and you would also like to eat freshly made items . Person incharge was Mukul, he managed every thing very well along with coordinating with kitchen staff and bring things down to your table. Appreciate Mukul and team for their efforts to serve clients and offer best hospitality. Keep going Also staff is very polite and helpful you should once meet "Bhagwan" from house keeping he is always smiling and does all work with a beautiful smile on his face and with full dedicated. He reminds us to KEEP SMILING.

Rooms were excellent to stay overnight, Room service was neat and clean, Service was excellent, Room amenities was good beyond the expectation, location was best part to hunt the hotel. couple and family friendly.

The hotel is located in the streets of Paharganj but once you step in you are isolated from hustle. Very close to New Delhi station. Staff are very polite and go extra mile to make your stay comfortable. Rooms are clean and well maintained. Restaurant food is served hot and fresh, special mention to Mr. Mukul Sharma who ensured that the food is customised to our palette. He was polite and always served with a smile. Great experience and looking forward to visiting again.

I loved the breakfast. Pav bhaji and idli was next level. I would like to specially mention a guy named "Mukul", who was really very generous and polite. Overall hotel us very hygienic. You get a very relaxed feeling over here.

It Was A Good Experience and the Ambiance Was So Good…Staff Attitude Was Polite and The best Thing about Hotel Is the Food…Must Come…Service Is Also Good And The Rooms Are well maintained And So Clean that everyone likes the room

I had booked through Hotels.com for 4nights. Room is not match with pictures which mentioned on website. Staff is rude, they talked me liked they obliged on me for my stay. Housekeeping is so poor that h/k didn't change bedsheets or even pillowcases. I got smelling all the time of food from restaurant.

Clean rooms, polite and helpful staff, overall excellent stay. Location in Delhi good for our work purpose. Breakfast could do with a little more variety l.. but the quality of food was uncompromised..

Hotel is located at great location and the staff is beey polite and specially to mention maninder from houskeeping giving us best room.The Room was fabulous with cleaning and hygiene and the check out was also smooth.

Have stayed with family for 5 days .Rooms are well clean and Value for money .All amenities provided Iron box,dryer,Extra towel,internet,Non smoking zone everyday rooms are cleaned .Very close to New delhi station and also for Visa purpose.Safe for family.Overall a nice hotel .

I recommend this hotel if you looking for comfort laced with effortless service and still find access to the business world. I applaud the service of the staff. They are so gracious and deliver true hospitality. Date of stay: January 2022.

Room & bathroom size very very small No water pressure in washrooms Told to change & give bigger rooms & bathrooms but saying you have to pay extra for that Very very dissappointed to this type of attitude of best Western Darbar

One of the best hotel in paharganj area with luxury vibe! I stayed with family for a week in west darbar and the service was excellent . Rooms were super clean and house keeping did their best job offcourse ! I must say best western darbar is the most descent hotel of new delhi. Looking forward to stay more !

I have been here last month and the service was outstanding, the staff was welcoming too, making the overall stay a very good one. However parking was allocated in another location was of concern but the place is at the entrance of the busy road and still well connected all round than most hotels in Paharganj. Staff was not at all creepy as in the hotels nearby, very accommodating, wearing smile making the stay a sweet one