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Best Western Premier Hotel Majestic Ponta Negra Beach, Natal

4.5/5  - basé sur 2912 notations.
Engenheiro Roberto Freire Avenue, 3. 800, 59090-000, Natal, Brazil - See map
Best Western Premier Majestic Ponta Negra Beach - Exterior View The Best Western Premier Majestic Ponta Negra Beach is ideally located in the center of Natal. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The first Best Western Premier in Brazil. The Best Western Premier Majestic Ponta Negra Beach is located in Ponta Negra, the most famous beach in Natal. It offers a new concept in hospitality and is a symbol of elegance, glamour and service excellence. Next to the best restaurants, bars, craft fair, convention center and minutes from the airport. This classic hotel of superior category, offers luxurious and comfortable accommodations all equipped with central air conditioning, 32 inch LCD television, ironing board and steam iron, coffee maker, electronic safe, hair dryer, clock radio, bathrobe and mini bar. The structure also has a swimming pool, gym, game room - set up with toys as a kitchen, free wireless Internet, business center, conference rooms, lobby bar, regional products shop and private rotative parking. The sophisticated French restaurant "La Brasserie de La Mer" has a menu signed by the renowned chef Eric Jacquin, one of the most awarded French chefs working in Brazil. Meet, surprise yourself and fall in love at the Best Western Premier Majestic Ponta Negra Beach. Enjoy your stay.

Best Western Premier

Hotel Majestic Ponta Negra Beach

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Hotel advantages

  • Restaurant
    Restaurant
  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
  • Valet parking
    Valet parking
  • Game room
    Game room
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
Traveler's Choice
 
based on 2929 guest reviews
NOTE ISSUED
Excellent
2186
Very Good
603
Average
87
Poor
30
Terrible
23
REFER TO NOTICE
Business Business
476
Couples Couples
1026
Family Family
936
Friends getaway Friends getaway
205
Solo travel Solo travel
102
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Very comfortable, great location and also recommended for business travel."

5
26/09/2018

Hotel has an excellent location, near of everything (beach, hotel convention, excellent restaurants, street food parks, handcraft shops, etc...)! The hotel is very pleasant and similar to an executive 5 stars. The breakfast is very taste but for celiac and lactose intolerants perhaps few options can be offered. Although I do enjoyed my time there, it was clear that they do not pay attention for details at all for an hotel for the category. I stayed almost 5 minutes waiting the waiter (that was in front of me) to observe that I could not start my breakfast without the tableware. Later they removed the saucer leaving the tea-cup with the saucer, and do not removed the plates that should be removed. In the room, the brown bed decoration should be washed because I observed food and beach sand.

"I want to go back, unfortunately the rain disturbed my walks."

5
18/04/2018

I want to go back, unfortunately the rain disturbed my walks. I know there are wonderful places to meet in the city and to enjoy this hotel will be good ... Natal is a lovely city. I'm sure I'll be back someday.

"Great location and great service"

5
15/03/2018

We found this hotel to be well organized, very clean, and it is well situated in Natal. It is within walking distance of the beach, shopping, and excellent restaurants. The breakfast was excellent with waiters keeping things clean and fresh.

"Great location and appearance, poor service and facilities"

3
09/03/2018

How a potentially perfect hotel misses the perfect rating: poor checking in and out efficiency, recurrent room issues (air conditionning, magnetic key not working), under-staffed for breakfast, etc... All elements that mitigate the excellent location and overall comfort of this hotel. Bitter taste...

"Excellent"

5
27/02/2018

The hotel is overall great . The location is very close to the beach, shopping center, drugstores, supermarkets and local shops.The lobby and the rooms are clean and the breakfeast is excellent. The swimming pool is small but cosy and the fitness center is good.

"Great"

5
22/02/2018

Great hotel, with good staff and service. Big bed. Clean bathroom, excellent location, diverse breakfast. Fast room service, large bedroom. little diversity of food in the restaurant. fair price , really enjoyed.

"Good hotel but taxi Bandidos."

4
30/01/2018

Great hotel with quiet rooms despite the central location. Great breakfast, friendly staff and everything very proffesional. The taxi service they use though is far from ok. Price from the hotell to the airport should be 80-100 real but We were charged 150 real because the driver had a rigged taximeter and basically robbed us on atleast 50 real. They should overlook the drivers they use or change taxi company.

"Lovely hotel, great location and very helpful staff"

5
05/12/2017

Have had 2 separate visits to this hotel over the last couple of weeks. Both times our experience has been excellent. The reception staff were very friendly, showed a genuine interest in our recent travels, and remembered us from our previous visit - which was very nice. The rooms are extremely large and comfortable and (on both occasions) provided us with a great view over Ponta Negra beach. A luxurious hotel - particularly by Brazilian standards. The hotel is very well located - an easy walk to the beach (though not such an walk back due to a very steep hill). Lots of nice places to eat nearby.

"Excellent stay"

5
30/11/2017

We were a group of 4 and each one of us has taken the best of our stay. From the minute we checked in, the staff was ready to provide us with precise information on the destination including best places to be visited and to indicate a driver to take us everywhere. The hotel is highlighted by its structure, decoration and excelente and personal service.

"Very good"

4
17/11/2017

Very good restaurant with a reasonable price, signed by an excellent chief, a very good breakfast, comfortable room, but they did not offer loccitan'e bath products like shown in pictures and did not brought new shampoo e soap after it finished, the internet is poor

"Very nice!!!"

5
09/11/2017

Summing up in one word my experience with the Best Western Majestic: Fantastic. The decor is amazing, gorgeous. Rooms always clean and tidy, perfect lighting, large window and the bed and pillow super comfortable. Note 1000 !!!

"hotel explendoroso"

5
08/11/2017

Take cash and spend because the hotel is very good. Hotel expensive but worth it. Everything is very good. Even the beach towel is charged to the party, in compensation the rooms are wonderful and the breakfast unforgettable.

"What a strange hotel...."

1
05/10/2017

I had a hotel booking. I`ve got one e-mail from the hotel witch was (of course) portuguese, I called the hotel and suprisingly was nobody speaks English. I had to hold the line for about 5 mins, i was talking 3-4 different person, but en of the day i just hanged up. So after this i cancelled my hotel hotel booking straight away. I found a bit strange, if it is a 5 stars hotel, why nobody speaks english??? LOL

"Almost perfect quality price balance"

4
17/08/2017

Nice rooms, good infrastrucutre, proper ocean view and very good breakfast buffet. Positive thing is the free parking under the hotel. Basicaly this hotel offered all we needed for our one night stay in Natal...

"Great experience!!!"

5
17/07/2017

I`ve had an amazing experience at the hotel. Since my arrival, which was overnight to the check out, service was impeccable. The property has it all, the interior of the hotel is full of art and very classic, rooms are clean and comfortable, locations is great and my room had a beautiful view. The restaurant is a experience it self, with fine dining service and a very creative menu its one of the best options in the city. The hotel is a great choice for Business trip or vacation with the family, Ill definitely recommend it and will be staying there again. Congratulations to all the staff and the managers that make it happen with such ease.

"Holiday in October"

4
17/01/2017

We went 5 days in October. The breakfast is very good , a lot of choices. The swimming pool is small and also the gym. It's clean. The cost of a service is not justified by a low quality. It's very expensive.

"Awesome"

5
10/01/2017

Positive marks: location, decoration, hotel's restaurant and hotel attendance. Negative marks: elevator (only works with room card) and beach towel rent. Resume: My experience in this hotel was awesome, I loved and I'd to go again.

"Very good location, nive room and excellent breakfast"

4
08/12/2016

This is a very good hotel. The best for me is the breakfast. Wifi works ok, sometimes is slow (not a good thing for this kind of hotel). Service is excellent. It has a very good location in Ponta Negra.

"Next visit to Natal I want to stay here"

5
26/10/2016

Very nice hotel, well decorated, very well located near the best restaurants and best handicraft stores and fairs. Breakfast is also very good with a lot of options. Staff is friendly, cleanliness is excellent, very comfortable beds.

"It continues to be as Majestic as ever!"

5
19/10/2016

I revisited this hotel twice last month, over one year and a half since my last review, and it continues to be a fantastic hotel, just like new, clean, comfortable, fantastic breakfast, friendly and efficient service. Wifi works perfectly. Best cost-benefit of Natal. Do not know why it has been listed as 3 and half star, since it is better that many 4 star hotels I have stayed in. Well located at the Ponta Negra beach suburb, near several restaurants, including two of the famous Camarões Restaurants.

"If you are on business trip do not use this hotel"

1
30/08/2016

If your trip to Natal is for business, please do not use this hotel unless you are obligated to do so by Corporate agreement as it was my case. The internet connection and speed is very low or inexistent.

"Wonderful!!!"

5
01/08/2016

Wonderful, comfy hotel. Worth every cent!! Delicious breakfeast, close to the beach and city center, service was great at all times, the room was spacious and comfortable, dinner was delicious with great atmosphere. Highly recommended.

"Bad Wi-Fi"

1
19/07/2016

I am statying at the room 205 called Nisia Floresta suite. The Wi-Fi coverage in the room is almost non-existent. The signal is pretty low. My iPhone couldn't even find the network. I was able to connect only using my notebook and run the speed test several times. The download speed varies between 300Kbps and 700Kbps and the upload speed varies between 90Kbps and 300Kbps. Back to the dial-up times of the Internet.

"Amazing!"

5
26/06/2016

This hotel is amazing! Very comfortable, decor is beautiful and really cozy! Staff is also really nice. Breakfast is really good, so many options in the buffet! Location couldn't be better, in front of the beach and a few steps from lots of good restaurants!

"Vacation in Natal RN"

4
06/06/2016

AMAZING!!!!!!!!!!!! I just can't express enough how great this 4-days vacation getaway has been. It was just enough days to quench my thirst. HOTEL: Best Western Majestic 4-5* BEACHES: Try them all! So many! ACTIVITIES: take the buggy cars. They are most fun and you will enjoy a lot more than the travel bus. Go to the dunas. Go to both ends of the area... Like Praia PIPA and CORAÇÃO. GUIDE: my man "BATISTA" he was so awesome! Laid back and fun. We did both trips with him. Each trip is about 7 hrs, but it will go so fast! Take this trip. You will not regret!

"Medium size city "Boutique" Hotel near the beach, good alternative to the foot in the sand crowded Hotels"

4
17/02/2016

Stay for 2 nights. Good location, central to Ponta Negra restaurants, bars, banks, etc. Less than 1Km, easy walking downhill by road and street stairs from main Ponta Negra beach. Cozy almost familiar Hotel in very good overall conditions, clean and silent for the guests. The decoration(classic a little out dated) can be less popular, but it works in providing some class, charm and sophistication to the place for most people.Very good quality and varied breakfast in nice dinning room. The room has everything needed for a good stay and good quality sleeping: good size TV, fridge,safe,hair drier,minibar,24 room service, free wifi,good comfy bed with good matress and nice selection of pillows. Small pool(more like a very big jacuzzi) and basic fitness room. Chill out area and good quality Hotel restaurant. I had a lovely stay, would stay again if I ever return to Natal.

"Great Hotel"

4
16/02/2016

We had a very pleasant experience during our stay. Rooms are new, nicely decorated and very clean. Location is good, close to restaurants and a short stroll to the beach. The hotel has a small pool, but we enjoyed using, it was only the two of us when we were there. Breakfast has a good variety. Staff is friendly and helpful. Would definitely stay there again.

"First-rate!"

5
31/01/2016

Incredible interior decoration... gold framed mirrors and archival photos in rooms, enameled ceramics, magnificently upholstered chairs in lobby and restaurant. Rooms spacious, clean, great bathrooms with modern showers, AC, TV, WiFi. Breakfast buffet included - excellent quality, excellent selection Incredible restaurant - top quality French cuisine, excellent prices. Excellent service - efficient, with a smile. Nice location - short walk to great beach, plenty of restaurants and stores very close.

"Good location but stay somewhere else/better for the price!"

3
20/12/2015

We were a family/friends of 7 persons on holidays to Brazil for a special occasion. had booked several nights here, 3 rooms. check in went fine. Our room was fine and we were very pleased by the cleaning personel who did a good jobb. the problem stared on our first morning. We woke up to loud music on the corridor. We couldnt get back to sleep so got up and down to breakfast. The volume of the music as we opened our door was ridiculous. Even in the lift the music was blaring........and I ask, whats the point? Breakfast was fine but only 1 person at the eggstation isnt enough and he didnt have a word of english. after many frustrating minutes a guest helped translate our wish for 2 fried eggs..... This happened every morning x 5! Our second night we were woken up around 3 am to terrible noise coming from the room besiden us, sounded like furniture being thrown around, things been broken, a massive fight with screaming men.....my husband called reception and asked for help. Luckily whatever the security did, it as quiet the rest of that night. The night after that there was more commotion so not much sleep either... We decided to complain at reception to be met by shrugg of the shoulders and she could move us to another room! I suggested they move the disruptive person instead as he was the problem, not us. Found her attitude very condescending. As i wrote in the start, we were 7 persons in 3 rooms. The others, in a different room, had no airconditioning and rang reception the first night as the heat was 27 degrees in the room, nothing was done. Next day they complained again and were told it was working now.....so next night, no aircon then either. They rang reception and someone in a deep sleep answered he would come up to fix it. They waited, rang again, he never turned up... As we were in Brazil for a special occasion, my husband booked a table at the hotels restaurant for 1830 hrs. Half of our party were flying out that night therefore it was handy to eat, celebrate and end our holiday with this meal. ALAS........ our booking was nowhere to be found as well as the restaurant didnt open until 1900 hrs...The booking list was full and our name was not on it. So we ended up in a small place close to the hotel but it ruined our last evening. At check out, our bills had items on it that were not ours so they were deleted. The lady, the same one we have dealt with before, was very rude and practically threw our bill at us. I really dont think foreigners are welcome here! To be charged for beachtowels is also something new to me. all borrowed towels were returned everyday and signed for. Never experienced that before in a so called 5 star hotel! We would NEVER stay here again.

"Pretentiousness, out-dated service behaviors at the Front Desk."

3
06/12/2015

For me, the place just lacks a little humanity and warmth, it's corporate and professional, not personable. Restaurant staff well trained but food is not all that. The decor is very confusing. I will not got back to this hotel.

"Good hotel"

4
02/12/2015

Good hotel, with very kind professionals, comfortable and clean room, and perfect breakfast. The location is very good also, near the beach and with a lot of restaurants near too. Definitively, I recommend it.

"A very comfortable option in Natal!"

4
20/11/2015

Pros: (1) Great rooms, very clean and cosy; looks like they were recently renovated; (2) Beautiful view (if you get a front sea room); (3) Well located; (4) Nice service; Cons: (1) Sometimes I felt like the decoration was too much fake and exaggerated; (2) Although breakfast was great, It lacked a larger variety of healthy options. (3) The pool was definitely the lowest point... Too small, with no view and nothing to do.

"Mixed Feelings"

3
22/10/2015

I have mixed feelings about this place. On the one hand, some of the staff were wonderful and really went above and beyond to help us. When they couldn't provide a service, they were quick to suggest an alternative. The hotel is clean and located on the main avenue, with quick access to restaurants and shops. Some of the negatives are: we couldn't exchange money to local currency at the hotel, they do not have an ATM machine, other staff members seemed irritated when we asked for help and the beach is a 5-10 minute walk away. (views are still nice if you're on a high floor and have ocean front). Natal itself seemed like it's about 60 years behind the times, but there are beautiful things to see and do here. (beaches and dune buggy rides).

"Great Stay"

5
08/09/2015

I have stayed in this Hotel since 2012 and in my opinon it is definitely the best option in Natal for Business purpose and for turism as well. I can mention the cordiality of the staff, the quality of the Restaurant, the room cleanliness and the good and the fancy environment. I have been indicated this location to all my collegues and friends.

"Great hotel with plenty around it"

4
02/09/2015

stayed here for 3 nights last week with friends Great situation near bars and shops plus good sea views from rooms Great breakfast but pool is just a plunge not a swimming pool About 50 mins drive from airport

"Perfect Stay"

5
02/09/2015

We had a perfect stay. The Magestic is an impecable hotel filled with remarkable details and excellent hospitability. Upon arrival we were upgraded free from charge to an ocean suite. Truely perfect.!

"Great hotel with very convenient location"

5
23/08/2015

Best hotel in Natal. Location is very convenient, close to the beach and to markets, restaurants and shopping. Rooms are very well furnished, but, maybe, a bit small for 3 or more people. Beds are not full-size queen, so a couple would stay a bit tight. Apart this, the rest is perfect. Breackfast is also great, with quality and style

"The BEST Best Western Hotel"

5
10/08/2015

Located at Ponta Negra, next to the beaches, markets, bars and restaurants (include Tábua de Carne, another must go restaurant in Natal). Everyone who works in this hotel was super courteous and helpful. The breakfast was one of the best I ever had in a hotel. I forgot my facial cleaner in the bathroom, called them one day after I checked out, they found it for me and I got it back another day later.