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Best Western Plus Hotel Monterrey Colon, Monterrey

3.5/5  - basé sur 63 notations.
Colon 1768 Col. Centro, 64000, Monterrey, Mexico - See map

Discover the new Best Western Plus Monterrey Colon, unique in the city. Enjoy a comfortable experience in their fresh facilities in addition to its attractive location. Both business travelers and leisure travelers will be able to move very quickly to their destinations as we are very close to major convention centers, shopping area, museums and the most important companies in the state. We also have fast access to specialty hospitals. Top among hotels in Monterrey, Mexico, our hotel offers complimentary amenities to make our guest feel at home, including high-speed Internet access, a delicious continental breakfast, a fitness center, pool and transportation within a ten kilometer radius. Enjoy your stay. Enjoy your stay.

Best Western Plus

Hotel Monterrey Colon

LABEL_ITINERAIRE

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Hotel advantages

  • Restaurant
    Restaurant
  • Indoor pool
    Indoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
based on 63 guest reviews
NOTE ISSUED
Excellent
14
Very Good
18
Average
12
Poor
8
Terrible
11
REFER TO NOTICE
Business Business
23
Couples Couples
9
Family Family
15
Friends getaway Friends getaway
7
Solo travel Solo travel
2
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"It is Nightmare to stay here. No INTERNET no food no water nothing stay at your own responsibility "

1
02/03/2018

It is worst hotel of entire Latin America no internet no food they served two type of Breakfast one complimentary and second in the restaurant. If you choose room with breakfast then God bless you because this complimentary breakfast is like "Prisioner Food" no hot coffee no fresh fruits . Internet don't work at all in the room in the lobby. Rooms are dirty bathroom smells very bad restaurant staff is very rude they don't bother about guest they are always busy in their's phone .

"Rude service at front desk"

2
25/07/2017

The front desk was extremely rude would ignore you or just stare and not talk never apologized for all rooms that were not ready for check in all 6 rooms we booked were not ready until after 5 pm which made us late to a family event and they were extremely rude travel to Mexico often and have stayed in worst hotels but was treated with care here they do not care especially the woman who was on the desk on Saturday evening.

"No good internet "

3
01/09/2016

Excellent services for the staff but the Internet was very bad , also some room the water for shower is hot extremely hot , can't take a bath . Air condition has problems . They offer help to move around with their own transportation . Very nice person the driver .

"vacation"

4
02/01/2016

the services is good and polite, the room is good also, but around you cannot find store or restaurant, but the rest is ok, you can find transportation free to every where, is nice place to stay, ????????????????????????????????????????????????????????????????????????????????????

"Good Hotel but..."

4
10/05/2015

Internet would not stay connected due to type of system used. And when connected, was time limited. Unable to make direct dial calls from room Breakfast a disappointment. Could have been better and better choices of food.

"OK for the price!!!"

3
07/09/2014

Our family pick up this hotel because it is located near the bus terminal stations. I have family get in to Mty from different places of MX. It is convenient for us. It is not in the best conditions, but it the midpoint for all of us. The Staff was very helpful. When check in the reception was very hot, it seems the air-condition was not working properly. I asked if rooms will be the same, they assure me that the rooms have their own window unit. When in the rooms, we found out that the window units were not working properly. We call reception, and gladly they move us to other rooms where the air-condition was working properly. Definitely the amenities need to be updated. But like I mention before for my family is the place to meet when in MTY.

"Hotel was OK, neighborhood wasn't"

3
12/08/2013

Monterrey is a nice place, but the neighborhood around Ave Colon is not a great place for international visitors. There aren't many restaurants or stores nearby, and security is an issue after dark. It's hard to find much fault with the hotel itself, because the staff was friendly and helpful, the room was clean, and the price was right. But honestly I'll probably choose a different hotel next time I visit Monterrey.

"Aweful Stay"

1
05/06/2013

In general the hotel is not a good hotel amd the service is very unfriendly! Will never stay here again! Very unsafe part of Monterrey! Breakfast is just "fair" and room service is worthless! This is more a hotel for locals that use public transportation which has easy access to public transportation!

"GREAT staff, Clean and good size rooms"

4
05/01/2008

I stay at the hotel for a month because of work. Since I arrived the staff was very friendly, they always try to make anything I ask for. When I arrived they don't have rooms for the price the company paid, so, they gave me a Junior Suite without any problem. The food of the restaurant is above excellent, delicious! The bathrooms are very clean and the rooms are very clean too. The only things that I didn't like was that the pool was like a fountain and that the rooms in the first floor in one side have a wall view. And that one side of the hotel is VERY noisy because of the street. And the area of the hotel is not very safety, you can't wak around in the night there. lol. But if you are inside in a good room it's EXCELLENT