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Best Western Hotel Park Crest Inn, Monterey

4.0/5  - basé sur 739 notations.
1100 Munras Avenue, 93940-4514, Monterey, United States - See map
Best Western Park Crest Inn - Hotel Exterior The Best Western Park Crest Inn is ideally located in the center of Monterey. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Welcome to Best Western Park Crest Inn! Our Monterey hotel is within driving distance to Carmel by the Sea and close to Cannery Row and Monterey Bay Aquarium for your enjoyment. We are just one mile to the entrance of 17 Mile Drive and Pebble Beach Golf Course, both great places for relaxing. Spend the morning on a legendary scenic drive and the afternoon working on your swing. At our Monterey hotel, relaxation is key. We are also within walking distance to Fisherman's Wharf and downtown, where an abundance of restaurants, shopping and sightseeing attractions draw guests in from around the country. Centrally located to all attractions in Monterey, our Monterey hotel offers great customer service and cleanliness of the room at a reasonable price. The Monterey Bay Aquarium is a top attraction, but other guests simply like being within walking distance to downtown. The Monterey Bay Blues and Jazz Festival is another must see event. The AT&T Prom Golf Tournament at Pebble Beach is a popular event nearby, and the Moto GP Motor Cycle at Laguna Seca Raceways is a must for speed lovers. Our Monterey hotel is centrally located to all major attractions, and we even offer an aquarium package to our guests. With a free full breakfast and free parking, our staff is also committed to superior customer service to make each guests' stay enjoyable. Business travelers especially enjoy the prime location of our property. Construction crews, service men and women with the Defense Language Institute and Naval Post Graduate School, and attendees of corporate convention events all prefer our hotel. There's an event planner on-site and party rental equipment to help make a special event easier and better, from receptions to meetings. Enjoy luxury bedding and quiet, cool rooms at our Monterey hotel. Whether you are here for beach bumming or training, count on us to make your stay the best it can be. Book your Best Western Park Crest Inn stay today.

Best Western

Hotel Park Crest Inn

LABEL_ITINERAIRE

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Hotel advantages

  • Free parking
    Free parking

Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
GreenLeader Silver
 
based on 739 guest reviews
NOTE ISSUED
Excellent
229
Very Good
295
Average
156
Poor
41
Terrible
18
REFER TO NOTICE
Business Business
41
Couples Couples
277
Family Family
303
Friends getaway Friends getaway
59
Solo travel Solo travel
36
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Celebrating our 41st Anniversary"

5
11/12/2018

The room was clean and comfortable. Bed was comfortable. Breakfast was delcious - there was a good selection. Had a wonderful time. Staff was friendly and helpful. Would like to come back to stay again.

"Absolutely Lovely Stay"

5
16/11/2018

From booking, to my first phone call, to check-in, during stay, and through to our checkout we had a wonderful experience. Esmeralda, the manager, is so friendly as well as helpful to out of town guests. Our check in was not until 3 PM and we arrived at 10:30 AM with intent to just drop off our bags and there was a room ready for us. The room was so clean as were the surrounding grounds. Hotel is only 2 miles away from Aquarium, Cannery Row, and the warf. It was quiet, safe, and worth mentioning again very clean. All our room amenities were in great working order. Overall we had an absolutely fabulous stay and will most definitely be returning!!!

"Excellent experience"

5
11/11/2018

We were in San Francisco visiting friends and decided to do a last minute Whale Watching trip Monterey. We had jotted down a few hotels based on reviews online. We asked to see the room before we booked to make sure they were clean. Everything was a positive experience. The rooms were awesome. Clean, well stocked. The staff was very friendly and accommodating and the price was very reasonable. I will definitely stay at a Best Western again.

"Perfect"

5
10/11/2018

Front desk was always very polite and had no problem answering any questions. Room was super nice and clean. Bed was super comfortable and nothing seemed out of place. I would definately stay here again. Thank you!

"Beautiful Monterey"

3
29/10/2018

Visiting the area for the first time. This was a good location and easy to find. The weather was perfect. We enjoyed taking the 17 mile drive the following morning. However, the bed mattress was covered in plastic under the sheets... not an enjoyable experience.

"Very clean, well maintained, older style hotel with an excellent breakfast!"

4
18/10/2018

This hotel is the variety where you park right in front of your room, spaces permitting. As such there can be a bit of noise depending on the crowd that happens to be staying during your visit. In general, over four nights it was pretty quiet when I stayed here. The rooms are not huge, but mine had one king bed, a sitting chair with ottoman, a writing desk, an entertainment center with dresser/refrigerator/microwave and two bedside tables. Electrical outlets were plentiful, although there was not one right near the bed (which I prefer for my phone/alarm clock.) The bathroom would be good for couples as the shower and toilet are separate from the sink area (separated by a door.) The bathroom had a window in my room which is a rarity in hotels these days. The breakfast here is better than at the Best Western De Anza (where I stayed last week.) It has everything that they serve there in addition to very fluffy scrambled eggs, tater-tots (potatoes,) and either bacon or sausage depending on the day. The only way the De Anza Best Western beats this breakfast is they open earlier by a couple hours (I know they say 7, but at the De Anza they have everything out by at least 5:30 most days.) At the Park Crest the breakfast overlords keep the area locked until 7 a.m., which is fine most days. One thing worth noting, this hotel (or at least my room) does not have a safe. Miscellaneous: The wifi works very good here. The parking spaces are small. If you have a full size pick-up as I do it will be tight, but doable. If you have an RV, no chance.

"Not the best that Monterey has to offer"

3
12/10/2018

I gave this hotel a grade of "B-". I was disappointed that although this hotel got a 4-star rating from other travelers, I know for a fact that this hotel is not the best that Monterey has to offer. I would compare the overall experience of this hotel to one of the ones that we have stayed in over in the town of Salinas. This hotel would cater more to the passers-through and road trippers; this is not resort-style accommodations. Pros: This hotel is located in a nicer area of Monterey. The staff were generally friendly and helpful. Although the staff did not acknowledge that I am gold member; they did switch my room to a room that was closer to my family. They also allowed us to use their beautiful outdoor patio area for some of our meals. That was really nice of them. Also, when there was some minor damage done to our room, the hotel fixed it and did not charge us. The breakfast was OK. Cons: Although located in a nice area of Monterey, this hotel is located next to a busy, noisy street. It was hard to converse with family in between the noise. Also, the parking lot is a bit of a danger. There are 2 levels to it, and there is a steep grade from the top level to the lower level. It is a tight fit, so any wrong moves or misdirection, and you feel like you're about to barrel into the lower level hotel rooms. The breakfast area is very small and crowded. We had to take turns in between crowds to get our food and drinks; not what I would call convenient. If you're looking for more "resort-style" lodging, this hotel is not for you. You can tell this is an older hotel that's trying to keep up with modern amenities and upgrades, but this is not a $150+ hotel for what you get. You might try other nearby hotels for a better value.

"Perfect Location"

5
09/10/2018

We stayed at this hotel for 3 nights. The first room we were allocated was perfect however, due to an unpleasant stain we were relocated immediately. A short walk into Monterey. A five minute drive up the road to Carmel. Pebble Beach is only a few minutes further on. Breakfast was very good & provided excellent value for money. Staff were extremely helpful, friendly & efficient. The breakfast room opens at 7.30am which allows plenty of time to have breakfast & then walk into town for the 9am whale watching tours. If you tell the tour operator that you are staying at this hotel you will receive a small discount. Would definitely return. One point to note if you turn right out of the entrance & go up the hill about 250 yards there is a very large shopping centre (with restaurants) on the left. It is not very clearly marked but there are plenty of shops & supermarkets there - wished we had known about it on night one.

"Pleasant stay"

4
09/10/2018

Stayed for one night, quick get away for hubby and I. Hotel was very clean as was the room. It served it's purpose and the price was good. Staff was friendly and helpful. Only complaint was the bed and pillow. Not very comfortable.

"they double charge"

1
06/10/2018

they double charge your stay in pending charges to your card which is not released til 7 days after they release the pending chargesthe staff tried to say this is a common practice when using a third party to book when challenged it was the type of card I used then oh each BW is independently owned it states this practice on this plague here in office

BWParkcrestInnGM, General Manager at Best Western Park Crest Inn, responded to this review
Dear Deborah, I would like to apologize for the inconvenience of your credit card been authorize twice and not exceeding your expectations . Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements in training our staff to ensure we offer a better experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Comfortable but the rooms are a bit tired"

3
28/09/2018

We had a two night stop here. First of all, the parking is pretty good, no extra charge for this and there plenty of parking spaces. You will usually be able to park your car very near to your allocated room. Check in was quick and friendly. We were allocated room 169 which had two queen sized beds in it. Both the beds were very comfortable. Room nicely tidied and clean but the room was a bit tired and drab. Decent tv, decent shower and bathroom and overall the bedroom is a very decent size. The pool is heated outside but certainly on the small size. The breakfast is served behind reception in a fairly small breakfast bar but at least we were able to find an empty table. Breakfast is pretty basic, fresh fruit, cereals, small sausages, scrambled egg and potatoes. There's also yogurts, pastries, teas coffees and fresh orange juice. I had the cooked breakfast once but it was less than look warm and therefore not particularly good. They do offer gluten free bread if required. The hotel is in a pretty good location and you can walk to Old Fishermans Wharf in about 20mins. The Park Crest Inn is certainly not luxurious but is in a good location, staff helpful and I found our room clean and comfortable

"Comfortable really friendly staff"

4
20/09/2018

We enjoyed our recent stay here. The reception staff were very friendly and welcoming and helped us with our stay. The beds were comfortable and we enjoyed the self catering continental breakfast (there is a good choice for all). Only drawback is the room - whilst clean and tidy - the decor is in need of a refurb. Slightly outdated.

"Weekday Roadtrip"

5
01/09/2018

This a great hotel option in Monterey. Great location very close to Carmel and Monterey Bay Aquarium. The pictures online drew me in and I was not disappointed. I really enjoyed my stay her. Room was updated, nice decor, very clean. Bed a bit noisy getting in and out, but no problem while sleeping. Also there was no hairdryer in room, but I didn't ask at front desk (maybe they lend them out). Other then that all amenities listed on website the room offered. Breakfast options great (scrambled eggs, sausage links, fresh make your own waffles with toppings, yogurt, assorted pastries and toast, bagels with cream cheese, cereal, coffee, tea, juice and fresh fruit). Staff is friendly and attentive. Some personnel seem shy, but diligent workers. Overall loved my stay and will defiantly be considering this option when back in Monterey area.

"Wonderful breakfast, dirty carpet and bedspread."

3
21/08/2018

Pros: Excellent breakfast. Kind staff. Clean bathroom. Cons: Trash trucks banging around in the parking lot at early hours of the morning. Large, brown stain(s) on the floor. Brown smudges on white bedspread. For over $200 a night I would have expected better carpeting and cleaner bedspreads.

BWParkcrestInnGM, Manager at Best Western Park Crest Inn, responded to this review
Dear Micala, thank you for your time to review your stay. We apologize for any inconvenienced caused during your stay. We are glad you enjoyed our great breakfast and our staff.I will address our housekeeping and maintenance on the issues mention. We hope you give us another chance and stay with us in the future. Best wishes, Esmeralda

"Best Western Park Crest Inn, Monterey"

4
13/08/2018

I usually stay at one of the two BWs in Carmel but each were fully booked so I stayed here. Very easy access/egress to Hwy 1 to get into Carmel. End unit room (#144) best BW room I've stayed at between the 3 BWs. Staff was helpful and advised me to call and link my BW Rewards and AAA so to double points and earn free stay faster. Breakfast options a pleasant surprise although the dining layout is cramped. Indoor/outdoor dining option nice but outdoor space would have worked better had the standing heaters been removed and stored away until winter.

"Nice Experience"

5
11/08/2018

Had a very nice experience with this Best Western. The room was clean and fresh. The windows were CLEAN! And all of the service people were very courteous and knowledgeable. They also helped in letting us know how to receive more points. That was a positive! Great breakfast, too. Plenty of choices and fresh fruit and REAL EGGS!

"Vacation"

5
24/07/2018

As most reviewers have stated this is a very nice hotel, conveniently located with friendly staff, clean rooms and a very good breakfast. For my wife and me this is about we desire and would certainly recommend it.

"monteray penensula"

5
20/07/2018

Very welcoming staff, easy access rooms, nice pool and warm Jacuzzi! Rooms were clean and comfortable, breakfast was a fast and easy continental breakfast that included eggs and bacon, sausage, waffles and juice, whole milk, hot coffee. I great place to jump off to lovers point and pacific grove!

"Nice property"

3
09/07/2018

This is in general an acceptable place. Overall, I think that the Best Western properties have a good set of standards and this property pretty much meets them. It's a good place to sleep, shower, and change. Since that is our main use of a hotel (we aren't the types that use amenities like the pool, exercise room, or spa), this was fine. There were a couple of maintenance issues that should have been taken care of and reported by housekeeping, but the room was clean and updated and worked out fine for us. On the positive, the room (upstairs) had a view of the ocean and given how close it was to a main street, it was very quiet. Parking was free and ample. A few downsides, though. This seems minor, but the little corner shelf in the shower was placed in a horrible spot and I kept banging my elbow into it. The breakfast is the typical coffee, cereal, fruit (cantaloupe) and breads. There were hot offerings, beside the waffles and oatmeal, which were scrambled eggs and potatoes. I didn't try those because they looked like the typical awful ones at those types of free hotel breakfasts. I put my english muffin through the toaster at the darkest setting twice and it was not only still not toasted, but barely warm. However, it was nice to sit outside and eat. There is one serious problem with this place. The stairs leading up to the second floor are flat-out dangerous. They are so narrow that you can't put your entire foot on it and it is a serious fall hazard. I'm actually surprised that OSHA or some regulator hasn't ordered it fixed. Both my wife and I nearly tripped on it several times. This Best Western isn't the best one, but it is satisfactory for the most part and we'd stay there again.

"Zero Complaints!"

5
03/07/2018

My mom and I stayed here for one night while on a road trip and we have zero complaints! Positives: - Decent proximity to aquarium and coast. Not within walking distance, but it is very easy to drive down to the aquarium and park. - Excellent proximity to Del Monte Shopping Center, which has literally every store you could ever want or need. - Outstanding staff! My mom left her cell phone in the room and didn't realize until after we checked out. We had already parked at the aquarium and would not be done for several hours. We called the front desk, they immediately found the phone and held it for us until we returned that evening to retrieve it. - Great continental breakfast. - Refrigerator and microwave in room. - A table and two chairs in room that you can actually sit and have a meal at! - Clean, comfortable and safe. Negatives: - Perhaps a bit dated. Overal, we had a great stay at the Best Western Park Crest Inn. I would absolutely stay here again and recommend to others traveling to the area.

"Stopped for the night, nice and central"

4
30/06/2018

We visited the Big Sur for the day and stayed the night here in Monterey. Best Western was perfect for that, had everything we needed and the breakfast the next morning was great. It's not five star but certainly did the job well for the price.

BWParkcrestInnGM, Front Office Manager at Best Western Park Crest Inn, responded to this review
Dear Lis_Fee, Thank you for staying with us and also providing a good review. We are happy to hear everything turned out well during your stay with us. We hope to see you again soon. Kind regards, Vicky

"good motel, mountains of plastic at breakfast"

2
25/06/2018

This Best Western is a solid option, a good motel, with a swimming pool and a 10 min walk to downtown Monterey. The breakfast does not feel modern -- it is served in disposable utensils, cups and plates, including individual packages of ketchup instead of larger containers, which leaves a mountain of plastic. This lack of awareness feels out of sync for a hotel that sells access to a marine sanctuary.

BWParkcrestInnGM, Front Office Manager at Best Western Park Crest Inn, responded to this review
Dear t0uristin, thank you for your time to review your stay with us. We thank you for providing your concern regarding the plastic materials in our breakfast. I will forward your review to our GM. We hope this wont hesitate a return visit and we hope to see you soon. Kind regards, Vicky

"Nice Place!"

4
20/06/2018

We would definitely stay here again. Clean comfortable rooms, great breakfast. The only problem we experienced was with parking our pick-up. The turn to go down where there was more parking looked to tight to attempt, and the upper area was always full especially with even larger work trucks from workers staying here. One night we had to park on the street behind the hotel. Other than that this is a nice place.

BWParkcrestInnGM, Front Office Manager at Best Western Park Crest Inn, responded to this review
Thank you Sandra for your kind words. We are happy to hear you had a nice stay. We hope the parking issue wont question your next return to our hotel, please dont hesitate bringing parking issues to our front desk staff attention. We hope to see you again soon. Kind regards, Vicky

"On a roadtrip"

3
16/06/2018

Our second stop on our way from LA to San Francisco. Hotel was located close to a big mall and quite close to downtown too. Lots of other hotels nearby. This was a basic hotel, nothing special but fullfilled our needs. Comfortable beds, good size room. Breakfast ok, bonus from the fresh fruits. Swimming pool was a let down, too deep for our youngest and filthy too...

BWParkcrestInnGM, Front Office Manager at Best Western Park Crest Inn, responded to this review
Dear Halero, we thank you for your time to review your stay with us. We are glad it fulfilled your needs and found it to be comfortable. We hope you stay with us again in your next visit to Monterey. Kind regards, Vicky

"Monterey Stop"

4
05/06/2018

The staff was friendly, the rooms were clean, and breakfast was included. It was nice to have a heated pool and Jacuzzi. The only downside was the narrow parking spaces. The price was average for the area.

BWParkcrestInnGM, Front Office Manager at Best Western Park Crest Inn, responded to this review
Thank you Amy for your kind comments regarding your stay with us. We hope everything went well and we welcome you back on your next trip to Monterey. Kind regards, Vicky

"Best place to stay"

5
28/05/2018

This is my second time staying at the wonderful hotel. It's across the street from Sunrise Senior Living where my mother resides. It's up the street from the historical buildings in Monterey. The location couldn't be better. Each stay the rooms have passed my black light inspection. Yes I'm a clean freak and I check every hotel room. But it isn't the cleanliness or the location that keeps bringing me back to this hotel it's the beds, the pillows, and the great television. Yes you could stay at the Portola but you would be paying way too much when you can stay here. I love their bedding so much I ended up buying a pillow. It's my favorite pillow! The front desk is friendly, the rooms don't smell, and once again the great pillows. I also love the soap and shampoo dispenser in the shower what a great idea!

BWParkcrestInnGM, Front Office Manager at Best Western Park Crest Inn, responded to this review
Thank you so much Lisa! We appreciate your kind words regarding your stay with us. We are excited to hear we passed your black light inspection, as cleanliness is very important to us. We thank you for your return stay and we hope to grow our relationship further. We hope to see you again soon. Kind regards, Vicky

"Dated but nice"

4
28/05/2018

Our room with 2 beds actually had two rooms that shared a bath. This was nice for the kids to have their own room. The hotel is a 60's-era “motel” but is clean and nice. The breakfast room for the free breakfast is small and got crowded at peak breakfast times, but the food was good - eggs, a waffle maker, and the usual continental breakfast fare on top of that. I would stay there again if in the area. The staff was super friendly, and this is very close to 17-mile drive.

BWParkcrestInnGM, Front Office Manager at Best Western Park Crest Inn, responded to this review
Thank you for your time to review your stay with us. We hope everything turned out well during your stay with us. We are glad you and your family enjoyed the room and breakfast. We hope Monterey treated you well and we hope to see you again soon. Kind regards, Vicky

"Convenient at Reasonable Price"

5
20/05/2018

Located on Munras avenue, this hotel has easy access to Monterey and Carmel attractions. We have stayed her many times and find consistently pleasant accommodations and staff. We have never heard any road noise.

BWParkcrestInnGM, Front Office Manager at Best Western Park Crest Inn, responded to this review
We would like to thank you for your loyalty towards us and we hope to keep our relationship growing for many years. We hope everything turned out well for you and we hope to see you again soon. Kind regards, Vicky

"Classic "you get what you pay for" hotel"

2
29/04/2018

Cheap, good location, big suite, breakfast was nice. They were the positives. The negatives: the long wait for someone to appear at the check-in desk. We rang the bell a few times, and no sign. One other lady waiting with us gave up and left. When the staff member did arrive, and as friendly as she was, there was no apology - in fact just the question "do you still want the crib? It is $6 extra per night" as I am holding my 2yr old. So clearly, we would still take it (and not for free as compensation for the wait, as it turned out). Despite being promised the crib would be with us shortly, it didn't appear for a good while. And when it did, the lady from reception left it at the door for us to assemble and make-up. As I said before, she was really friendly but maybe management should look at getting an extra staff member in to help with the workload? The suite was dated and looked like a DIY enthusiast had been at it, with the tv in the extra room powered by an extension lead screwed into the wall and lead fed through a hole in the wall. The worst thing was that the display for the aircon/heating read "ERR 4". I've no idea what it meant but it didn't work and the room was freezing as a result. This place worked for what we needed, but I won't be heading back there anytime soon. The rates are low for a reason. If you're looking for something luxurious, look elsewhere.

BWParkcrestInnGM, Front Office Manager at Best Western Park Crest Inn, responded to this review
Dear Frograph, thank you for your time to review your stay with us. First of all we would like to apologize for the inconvenienced caused during your stay. We wished you had called the front desk to help with the issue regarding the A/C unit. We will discuss your comments during our staff meeting so we can improve from our mistakes. We hope you can give us another chance in the future and stay with us again. Kind regards, Vicky

"Large clean room."

4
27/04/2018

The room was quite large and clean. The property is well maintained and quiet. Breakfast was a debacle - the breakfast room is being renovated so breakfast was in a guest room. The breakers kept flipping and the toaster, wafflemaker etc, wouldn't work. The attendant didn't seem to know how to fix it even though I told her it was more than likely the breaker. HOWEVER, I doubt once the breakfast room is up and running anyone else will have the same issue. Even with the troubles we'd stay here again and would recommend it to others.

BWParkcrestInnGM, Front Office Manager at Best Western Park Crest Inn, responded to this review
Thank you Dan for your time to comment your stay. As i would like to mention you might have commented the wrong hotel as we are not renovating our breakfast room or had any issues with our breakers. We still thank you for your time and we hope you stay with us in the future. Kind regards, Vicky

"Certainly met our needs"

5
11/04/2018

Basic lodging but clean and very well priced. Very quiet, too, and good location—easy driving distance to local attractions. Friendly service at the front desk. Had everything we were looking for in a reasonably priced place to stay on the coast.

BWParkcrestInnGM, Front Office Manager at Best Western Park Crest Inn, responded to this review
Dear JamieKay530, thank you for your feedback. We are glad you found us clean, quiet, on a good location. We hope you think of us again on your return trip to Monterey Bay. Kind regards, Vicky

"Good value"

4
01/04/2018

Spring break stay; enough kids for pool games (surprised to swim in March - heated pool!) Breakfast selection good with extra seating on outside patio. Parking is a challenge with 2 buildings at different elevations and spaces tricky to get in and out of. Careful with your rental car! Rooms are updated, and include fridge, microwave and flat screen tv

BWParkcrestInnGM, Front Office Manager at Best Western Park Crest Inn, responded to this review
Dear Nevada D., thank you for your time to review your stay with us. We are glad you and the kids had a nice swim at the pool. We thank you for enjoying breakfast with us. We hope to see you again soon for another great stay. Kind regards, Vicky

"Good lodgings"

4
20/03/2018

Unlike other Best Westerns in Monterey, this motel has an unassuming, basic exterior and lobby. However the rooms are comfortable, reasonably spacious, and clean. The breakfast consists of standard fare for motels, not remarkable but decent. If you don't mind the modest exterior, this is a good choice in terms of value.

BWParkcrestInnGM, Front Office Manager at Best Western Park Crest Inn, responded to this review
Thank you for you kind words regarding your stay with us. We are glad you found our rooms comfortable and clean. We hope you stay with us again. Kind regards, Vicky

"Basic 2.5 star"

2
17/03/2018

We stayed in this motel during our roadtrip. This motel is just basic place to stay one night. Rooms need some updating. There's smell awful in breakfast room and breakfast was -not so good. Otherwise I didn't expected anything special for 2,5 star motel. Staff was great.

BestWesternHotels, Corporate at Best Western Park Crest Inn, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Location Location Location"

5
14/03/2018

The hotel is a good hotel and has good service, it can definitely use some renovation but what really irreplaceable with this hotel is the LOCATION! It is only 5 minutes to the Del Monte Shopping Center, about 20 min to the Warf and bey 15 to Alvarado Street.

BWParkcrestInnGM, Front Office Manager at Best Western Park Crest Inn, responded to this review
Thank you for your feedback. We are glad you enjoyed your stay with us and found that our location was suitable for you. We hope to you stay with us again for another great stay. Kind regards, Vicky

"Not up to BW standard"

2
11/03/2018

We stopped here on our way back north, hoping to relive some wonderful times we had in the area decades earlier. The hotel is a disappointment - seems to me to below BW standards - are there any? The building is old and looks it. There are big trash containers in front of some units, and these were overflowing during our stay. If you're desperate and looking only for a clean comfortable bed and don't care about the room or property, this is OK. But it's not a place to hang out. We had a little front room in our queen suite but it was freezing so we didn't use it. Also there was a metal divider between the two rooms that I kept stubbing my toe on. Just not somewhere we would stay again, especially after having experienced a beautiful La Quinta the evening before. I don't know what the BW brand stands for anymore, so we have definitely branched out.

BWParkcrestInnGM, Front Office Manager at Best Western Park Crest Inn, responded to this review
Dear Brigitte H., thank you for your time to review your stay. We apologize you didnt find it up to your standards. We hope you can give us another chance in the future for another stay. We hope everything else during stay went well. Kind regards, Vicky

"Nice for the price"

4
26/02/2018

This is an older Best Western that has some upgrades. As with all Best Westerns we have stayed at the staff is very professional, polite and friendly. We had a unique room that had a separate sitting room from the bedroom and was very comfortable. Close to all activities here in Monterey.

"Nice place"

5
12/02/2018

We stayed here for the AT&T at pebble beach the motel is close to everything and its easy to get on the freeway from here as well we will definately look to stay here again for the golf tournament next year

"Perfect location-reasonable rates"

5
04/02/2018

We stayed at this Best Western during our time volunteering for the AT&T. Perfect location. Easy to get to freeway. You can walk to downtown Monterey to all kinds of restaurants. Large shopping center also within easy walking distance. Staff very helpful and friendly, rooms clean, breakfast good.

BWParkcrestInnGM, Front Office Manager at Best Western Park Crest Inn, responded to this review
Dear Lharr01, thank you for your time to review your stay with us. We are happy you enjoyed staying with us and was able to get around the city easy with our area attractions nearby. We hope to see you again next year during the AT&T or even better sooner. Kind regards, Vicky

"Sufficient for a nights stay"

3
14/01/2018

Rooms are clean and comfortable. Bathroom was always freezing cold. Friendly staff. Great location for a stop off and very close to 17 mile drive. I wouldn't recommend staying here longer than a night or two.

BWParkcrestInnGM, Front Office Manager at Best Western Park Crest Inn, responded to this review
Thank you Ashleigh for your time to review. We are happy to hear you found our rooms clean and comfortable. We hope to see you again soon. Best wishes, Vicky

"Amazing Service"

4
10/01/2018

I stayed here for a short weekend trip, but was treated with an amazing and accommodating staff. We received a room upgrade for our room not being ready on time, without asking.The jacuzzi outside was broken at the time, and the continental breakfast lacked sufficient seating. Great room rates for the quality of stay!

BWParkcrestInnGM, Front Office Manager at Best Western Park Crest Inn, responded to this review
Thank you for your wonderful review. We are glad you enjoyed your room upgrade and found our staff helpful. We apologize for the Jacuzzi not working during your stay we hope this wont question your next return to our property. We hope to see you again soon. Best wishes, Vicky

"The staff distinguishes this hotel from all the others"

5
09/01/2018

Our trip to Monterey was unplanned; we were among the many evacuees leaving the Santa Barbara/Ventura area to escape the Thomas Fire. When we first arrived at the Best Western Park Crest Inn, we did not know how long we would be staying since we didn't know when the fire would be contained. Ultimately, our Monterey trip turned into a two-and-a-half week stay, so my husband and I got to know the hotel pretty well. We discovered that we could not have picked a better spot than the Best Western Park Crest Inn. Staff: This is what truly distinguishes this hotel from all the others. We found everyone to be helpful, friendly, conscientious and very skilled at their jobs—whether at the front desk, tending the breakfast room, or cleaning rooms. If we could add extra stars to our rating in this category we would! The hotel manager, Esmeralda Frausto, particularly, is exceptional. My husband and I have never experienced such truly caring, helpful, welcoming, accommodating, resourceful, knowledgeable service as we experienced from Esmeralda. In everything she does, it is obvious that she loves her work and truly cares about every guest. She listens and is ready to help in any way she can, she is quick to address any issue that may come up, and anticipates guests' needs. We cannot say enough good things about this very remarkable person. She and the rest of the staff made our stay a complete pleasure. Cleanliness: Our room was very clean; everything was fresh and well maintained—bedding, paint, furniture, carpet, and bathroom/vanity areas. And there were no odors (cleaning or otherwise). Breakfast: A very good, well rounded breakfast each morning. We opted for the scrambled eggs, potatoes, cereal, yogurt and fruit, but breakfast options also include sausage, a variety of breads/Danish pastries/muffins, juice, and more. There was a nice selection of condiments, too: hot sauce, cream cheese, ketchup, etc. The dining room is small (but not tiny), so it can get crowded depending upon timing and whether or not the hotel is full. Whenever it was so busy we couldn't find a table, we grabbed a muffin and coffee, went back to our room for half an hour and returned to the dining room to find several open tables. Quiet: Our upstairs room was extremely quiet. I am very sensitive to noise, so I appreciated that our room seemed immune from any of the typical hotel noises (from TVs/conversation in adjoining rooms, traffic, refrigerator motor, a/c or heating fans, etc.). There have been comments about a thumping sound made whenever one is getting in or out of bed. That is true. There is metal box around the base of the bed (I suspect to keep items from getting lost under the bed), which causes this sound. I noticed it, but it didn't bother me. Location: We love the location of this hotel, which is away from the busyness, bustle and construction work of downtown, but an easy walk to downtown attractions and uptown shopping. We are walkers so a 1-mile walk through the historic sections of Monterey or a 2-mile walk to the Aquarium is an enjoyable adventure. Del Monte Shopping Center is approximately half a mile away; we often stopped here for lunch at Whole Foods. Trader Joe's is half a mile toward downtown. Don Dahvee Park is directly across the street for a stroll along trails. The Monterey public library is also just half a mile away. For driving, it's easy to go down Pacific Street over to Lighthouse Avenue to get to the aquarium, Cannery Row, New Monterey or Pacific Grove. Access to Highway 1 north and south are near the Del Monte Shopping Center (half a mile away) with a gas station at the corner. This made day trips to Carmel, Elkhorn Slough, and Santa Cruz very easy. In summary, this location afforded easy access to Highway 1, food, gas, and uptown/downtown destinations, plus a AAA office (on Soledad) and good laundromat (Monterey Express Wash on Soledad) nearby. Free Parking: We had no problem with parking throughout our 2-1/2 week stay.

BWParkcrestInnGM, Front Office Manager at Best Western Park Crest Inn, responded to this review
Thank you for your wonderful review. We are sadden to hear you were many of the evacuees escaping the Thomas Fire. We hope everything turned out well for you and no damages were affected towards you and your loved ones. We are glad we were able to accommodate and be helpful for you. We hope you stay with us again during your vacation time. Best wishes, Vicky

"Stay was average"

3
02/01/2018

Wifi kept going out over and over, bed wasn't that comfortable, other than that is was ok. Nothing super great, just ok. Food was good, bacon and eggs and stuff for breakfast, parking was not adequate

BWParkcrestInnGM, Front Office Manager at Best Western Park Crest Inn, responded to this review
Dear John, thank you for your time to review your stay. We apologize for any inconvenienced caused during your stay. We are glad you enjoyed our great breakfast. We hope you give us another chance and stay with us in the future. Best wishes, Vicky

"Hotel bathroom improvements need."

5
01/01/2018

Sun powered system has make use of energy much efficient. Bathroom may be need a fan to force the moisture out. It has much of condensation around the bathroom window. This may cause damage later on in the future.

BWParkcrestInnGM, Front Office Manager at Best Western Park Crest Inn, responded to this review
Dear Eddy, thank you for your kind words regarding your stay with us. We are glad to install our solar system and we appreciate your opinion as well. We also like to thank you for your recommendation for a ventilation in the bathroom i will go ahead and forward your suggestion to our maintenance department. We hope to see you soon. Best wishes, Vicky

"Of to the Monterrey Aquarium"

3
28/12/2017

This was one step up from a Motel 6 as I remember them. We only stay at BW properties. I was very disappointed. The room smelled like Lysol the minute I opened the door. A wave of that smell. The room was clean, but should not smell like a Lysol. The blankets where not even good enough for the pets. They where pitiful. Most all the BW's have the Honeycomb weave blankets that are very nice and heavy weight for comfort and warmth. The property is tired and dated and for the area needs to be upgraded to get 3 stars from AAA! Wow, put on the glasses. The Bed was comfortable. The room clean, just way to dated for a 3 star review.

"Value for $$ "

5
24/12/2017

Stayed here for 2 nights and found it to be perfect for our needs. The staff were lovely and helpful, the room was spacious and clean, beds comfy and breakfast good. Some rooms are being renovated, which was not noisey at all. Distance from Aquarium was a short 5 mins drive. Close to fast food down the road or around the corner. I would stay here again next time I visit. :)

"Perfect for a family getaway"

5
17/12/2017

This hotel was perfect for our family. We had a room that had 2 rooms so the kids had their own space, which was a bonus! It was in a location easy to get to all the tourist spots in Monterey. They even had a hot tub and pool, which my kids were crazy enough to jump into. The breakfast in the morning was better then other locations I have stayed at in the past. The staff was friendly and helpful. I would stay here again.

"Oakhurst Best Western in December"

4
16/12/2017

We really enjoyed our stay at Oakhurst Best Western for our family trip in December 2017. We made the reservation while on the road the day before, the service and the deal offered was great value for money. A well presented motel in a beautiful setting.

"Best Western"

4
16/12/2017

great hotel but sheets a little dirty, employees very helpful, with anything that you need, its close to shopping center, close to pebble beach which the kids had a blast, the weather was perfect 75 degrees

"Roadtrip from San Fran to Pismo Beach"

5
11/12/2017

Very helpful staff. Late check in, let us swap to a downstairs room and helped us with some milk for a late dinner. Room was very clean and comfortable. Breakfast was really good. Very good value for money. Would highly recommend.

"Good, nothing special"

3
06/12/2017

Room was clean and neat, bathroom a bit tight due to poor design. Breakfast was simple and adequate. Would suggest walking over to Parker-Lusseau Bakery for their outstanding French pastries and top-quality espresso, however! Location is easy drive to Aquarium and quick access to freeway

"Another Best Western gem"

5
05/12/2017

Check in was quick and the staff was great! Room was very clean. The bed was comfortable, the linens clean and nice to sleep in. The bathroom had plenty of space and the towels were clean. Room was made up every day! The breakfast choices were good - from toast to yogurt to eggs and bacon to waffles. Coffee and tea, milk also available. Parking was plentiful and the area was older, but definitely not grungy! They have a small pool, too. Within walking distance to Alvarado Street and Old Fisherman's Wharf, where you can find restaurants, bars, shops. There is also the Del Monte Center (mall) with plenty of shops and more restaurants nearby. I would recommend staying here.

"What a great place to stay"

5
04/12/2017

This was the first time I had stayed at this Best Western in Monterey, it certainly will not be the last time. Staff are excellent, rooms are great, close to everything. A good solid breakfast !! Thanks

"Greatly upgraded property"

5
30/11/2017

Serveral years since I last stayed at this property, upgrades make for a great value in Monterey and would recommend a stay at Best Western Park Crest Inn. Super access to Carmel Area and downtown Monterey

"Good value"

4
29/11/2017

Exterior of property is well maintained. "Senior" room (154) was adequate except for the bed. Most uncomfortable 3 nights sleep I've had all year. Good location and a well stocked breakfast room. Ceiling above bathtub has some mold developing and the flip down chair for bathing doesn't tempt usage.

"Thanksgiving 2017"

5
29/11/2017

We had the handicap mobility room right next to the mail office. VERY convenient location to everything and we loved the staff, our bed, the breakfast, the pool and hot tub! We plan to return next time we visit Monterey.

"Highly Recommended"

5
27/11/2017

When we first opened the door to our room I smelled a strong rush of cleaning supplies. Usually, this would bother me, but a super-clean motel is exactly what we want with a little toddler running around on the floor. Service was VERY friendly and accommodating. We were quite pleased with our stay. No complaints at all!

"Whale Watching"

4
21/11/2017

My granddaughter and I were in Monterey for a whale watching trip and stayed at this Best Western.The room was great, our stay was good and it was an easy drive to where we had to catch the boat. The breakfast was one of the better ones I've had at a Best Western.

"Good but small"

3
20/11/2017

The hotel staff are great and I would say they do everything within their power to make you comfortable. The unfortunate thing is what they can't do...enlarge the parking area to actually accommodate the number of guests that stay there at one time. Parking is cramped and sparse. The breakfast is okay. Nothing to write home about, but it is nice it's included in your stay (not all hotels do that). However, the room they serve the food in is small, maybe 10 x 15 and it is difficult to get your food because they crammed in too many tables (even though not enough to help). Think of sitting to eat your breakfast while someone's backside is against the back of your head because they are trying to access the small fridge or make a waffle. There is outside tables, if you are okay sitting there in 40 degree cool air. Would be nice to enlarge the room, by moving the office somewhere else.

"Lovely view from 2nd floor"

5
20/11/2017

The manager let me use BW Rewards points so I was able to stay for free! With a good free breakfast, comfortable bed, chair and sunrise sipping tea, I was really relaxed. Maybe I try the jacuzzi next time.

"Very good breakfast helpful employee"

4
14/11/2017

Very Good breakfast very helpful employees. Walking distance to fisherman's wharf and mall. Just need more towel in the room we only have 2 towels in the room. At least they have to put 4 so we don't have to call and ask.

"Excellent service"

5
08/11/2017

Excellent service . Breakfast included and it was good, the basis . Confortables beds and very clean room. Parking lot close and clean . The only thing is the tv programs. I understand they are not going to have all channels but at least the regular tv should work .

"Decent value and great location"

4
01/11/2017

We felt the price was very competitive given the amenities (parking and HOT breakfast). The location was great and very convenient to everywhere we wanted to explore in the area. Property was well maintained and clean.

"Wonderful stay in Monterey!"

5
30/10/2017

The Crest Inn was a great place. It was clean, breakfast was good, and the staff was very courteous. I would definitely stay there again. Parking is tight especially for people with large trucks. The only thing I would change is the size of the pool towels. They're kind of small for adults but the right size for a child.

"Enjoying Stay at Monterey Bay"

4
28/10/2017

Clean, affordable & quiet for family overnight needs. Pool small but also clean. Breakfast family orientated (and at no extra cost). Convenient for visiting down-town Monterey area, but will need to drive to more popular wharf and Cannery Row areas. Easy to find motel off of highway one.

"Moderately Priced MOTEL, minutes by car all attractions"

4
23/10/2017

Well priced, very clean property. Continental Breakfast included with each night stay. Ample parking even on a sold-out weekend. Great for families, nice pool & spa area. Friendly staff. Very quiet and restful sleep, although beds need replacing. Old spring mattresses.

"Everyone was right"

5
22/10/2017

Read the reviews of this motel...all were very good. One comment that stuck in my mind was how nice the beds were....they were right. We were only one mile from the ward and less than 2 miles from Cannery Row. We will book this motel again....

"A great value!"

5
19/10/2017

This hotel is a great value with a very professional staff. It is walking distance to Old Town Monterey and Old Fisherman's Wharf. There is A Trader Joe's downtown and on Tuesday nights there is a Farmer's Market and outdoor food booths. We also recommend Cibo's, an Italian restaurant with a great Happy Hour and live music!

"Nice place to stay in"

4
15/10/2017

Free parking, free WiFi, free and delicious breakfast provided. Cozy and clean room, the bed is very comfortable. The Location is easy to go the Monterey and Carmel area for sightseeing, shopping , golfing by driving.

"Great staff, uncomfortable bed"

3
13/10/2017

Great staff and I liked an opening window in the bathroom. Older place in relatively good shape. They keep the swimming pool heated nicely. The bed wasn't comfortable (advertisement said "pillow top" but we certainly didn't get that). There was a line at check out and they don't have express check out.

"Clean, reasonable, and included great breakfast!"

5
12/10/2017

I love an Inn that is clean, reasonable, nicely decorated, has internet, and had a good breakfast included!! This has it all. Plus, it had a discount, I was not originally aware of, for visiting a family member at the Senior Living facility across the street.

"Enjoy the waves"

5
12/10/2017

This hotel filled our needs perfectly. We upgraded to a double room so me and my buddy had separate rooms. The beds were great and the room quiet enough to hear seals a half mile away. Staff was courteous. I have stayed here before and will again. It is close enough to downtown and allows convenient routes to Pacific Grove or the warf

"Nice hotel...nice staff"

4
09/10/2017

We stayed here for 2 nights to enjoy the sights and sounds of the Monterey Aquariom and Bay. The nights were quiet, allowing us to sleep well. We enjoyed our meals at the various eating establishments located on and aroung Cannery Row.

"DO NOT STAY HERE"

2
08/10/2017

Can we possibly be talking about the same hotel? We booked two nights here in September. The room we were given was at the bottom of a ramp and actually had posts in front of it so no one would drive thru our window. I have severe arthritis and had to hold onto a railing to edge my way up and down the ramp. I asked for a different room. They only had a two bedroom on the second floor but no elevator so I couldn't do that either. It's not just the hardship of getting up and down, if there was a fire I'd be in trouble. The breakfast was mediocre and very crowded. The rooms were very old. We left after one night as during the night I heard a cars brakes squealing as it edged down the ramp and I would have never forgiven myself if something happened. We ended up at a Hilton Gardens that was $100. a night more but worth it. Just not planned in the budget. I have more notes on this place somewhere and can't find them. Will add a review if I do. This place cost $199.80 for the one night! It is in no way worth it. The front desk staff was very apologetic. Since this was basically the only room (altho I had booked a few weeks ahead) it got foisted on us. I don't know how it could even be legal to have such a set up.

BWParkcrestInnGM, Front Office Manager at Best Western Park Crest Inn, responded to this review
Dear Paula, thank you for your feedback. We apologize for any inconvenienced cause during your stay with us. We hope you had call us before your arrival that you needed a bottom floor possibly a handicap room would have been better. We hope you can give us another chance in the future. We hope to see you again soon. Best regards, Vicky

"Good hotel in quiet location"

4
05/10/2017

This is a typical Best Western, with the usual clean rooms and good location. Monterey is a tourist area so it was nice that our rooms were quiet but close to a nice shopping area with restaurants, Whole Foods, Macy's, etc. Easy to find, and easy to get to the nearby freeway or local attractions.

"Good no frills accommodation"

4
04/10/2017

We had originally only planned to stay one night in Monterey but the continued closure of PCH meant we added a second night to this part of our West Coast Road Trip so we could travel south for a day. This hotel offered a real actively low cost option within easy reach of all amenities. The room was well appointed and exceptionally clean on arrival. Check-in and check-out were both smooth and efficient with helpful, friendly staff on hand on both occasions. The free breakfast was a nice continental affair with a few hot options - very tasty! The hotel was within a short drive of the main roads so very accessible and easily within walking distance of Monterey town centre and the local shopping mall / cinema. We made use of the pool area on the afternoon of both days of our stay - it was nice and quiet event though it was next to but well screened from the road. All in all, a very comfortable stay in a low cost but comfortable and clean room.

"great experience of staff"

4
04/10/2017

Staff were helpful and professional. Really knew the area and offered suggestions. Hotel was well situated for where we wanted to go. Easy walking distance for some things. Breakfast had a variety of items so could eat different things each day.

"A very good stay!"

4
03/10/2017

We had a hard time deciding on a hotel in this area as there are many similar motel type inns and they were somewhat expensive. The Park Crest Inn seemed to fit our bill the best and it did not disappoint. Staff was very, very courteous and the property was immaculately clean. You could observe staff constantly cleaning. Property appeared to be perhaps an older motel but it has been kept up very well and modernized. Our room was very spacious and had two king beds, a fridge, excellent air conditioning and a fairly large vanity/sink area separate from the bathroom. As is often the case, the breakfast area was very busy in the mornings and the lobby/breakfast room was pretty small although they kept the breakfast items well stocked and maintained to keep up with the guests. Good selection of breakfast food. The pool area is right by the road and not very private, although again, it appeared very clean and there were several guests that used it though we did not. There is no elevator to the upper floor, which although only a single staircase, this could be difficult on guests with mobility issues. Would definitely recommend staying here if in the area. Very easy access to the highway and an easy drive to the waterfront area as well. Very comfortable stay.

"Nice place to stay"

4
02/10/2017

Conveniently located motel for a couple of days of sightseeing in the Monterey area. The breakfast in the mornings was perfect and offered many choices for one to choose from. The beds and pillows were extremely comfortable. Rooms are a little older, but very clean.

"Great Place to Stay"

5
25/09/2017

The host was a great suprise how curtious and knowlagable. Offerd us express check out and provided needed direction to places of intrest we where scheduled to see. Also staff was very friendly, The Free Breakfast was the best of all my stays. The rooms were very neat and clean.

"restful"

5
21/09/2017

Excellent Hotel. Room was large and relaxing. A/C was quiet and accurate. very peaceful location. we were on vacation and enjoyed every minute at this hotel. Great breakfast as well. the location was central to all that is available on the Monterey Peninsula. Minutes to Carmel, Pacific Grove, Fisherman's Wharf. we'll stay again at the Park Crest Inn. 10 minutes from POINT LOBOS WOW!!!!!!

"Not really non smoking"

3
18/09/2017

You can't call a hotel non smoking if you have the smoking ash trays right outside the rooms. All the smoke drifted into the room even when we had the windows closed. It wasn't just our room. These large ash trays were scattered thru out the hotel

"Budget friendly hotel"

3
08/09/2017

We checked in for one night. Easy check in, very accomodating front desk lady, free great variety of breakfast. About 2 miles walk to the wharf. Restaurants about a mile away. The rooms are kinda old with "old building smell" but tolerable. I've seen some flying bugs inside though. :-( The room is spacious with fridge and microwave. You can park your car just outside the room. If you are on a tight budget, then this hotel is good for you.

"Overall nice experience"

4
08/09/2017

We came here to escape the extreme heat from the bay area, pool and breakfast are plus, location wise is a bit far to walk to the Dennis park, but it's close to the del monte shopping center. No elevator is a minus especially for family with toddler and seniors.

"Everything Worked"

5
02/09/2017

Stayed two nights. Staff was nice with helpful guidance for tourists - room clean, pool nice enough, breakfast was good (bacon was best I've had at a continental breakfast), WIFI worked, location close enough to downtown attractions, etc...... Rare we offer 5 stars, but we'd definitely stay here again.

"Family Trip West"

5
28/08/2017

Stayed at the BW in Monterey CA. This was a very important trip to us, we had a total of 7, including my kids and parents! We ended up staying 2 nights at the BW at the end of our trip. After my experience here I will make BW a priority when I book again. I travel extensively for work (approx 3-4 nights a week at a hotel every week), exceptional value, service experience and great facilities. I highly recommend if you are going to be in the Monterey or Carmel area.

"Excellent location, good parking."

4
25/08/2017

The staff are warm and relaxed and we felt welcome here. This is a good location to walk to the pier area, but easy to find from the highway. The breakfast room is very small but it works as everyone is polite & relaxed. Very clean but homely, it feels like a family run hotel- not a faceless chain. The pool is smaller than it appears in the pictures but was good for a dip at the end of a day sightseeing. Definitely recommend this hotel that leaves you with a feelgood vibe.

"l had an excellent 4 night stay"

5
23/08/2017

excellent stay, wonderful staff. very clean room. my room was made up within one hour of leaving it. the breakfast that was served was very good, with lots of choices. my stay was better than l expected.

"Excellent trip"

5
09/08/2017

This is the third time we have stayed at this hotel. As long as the hotel continues with this management, we will stay at this hotel in the future. The hotel staff are professional and courteous. The rooms are comfortable. The breakfast was good. The breakfast included scrambled eggs, bacon, sausage, fresh fruit, cereal, bagels, danish, yogurt, and waffles. My mother, my spouse, and my kids really enjoy staying here.

"Great hotel"

5
07/08/2017

We stayed here over the weekend in early August. We looked online for a while and we couldn't choose a hotel. We chose this one based on previous reviews and were not disappointed. The staff were all very friendly, the property was clean & well taken care of, safe area, and we did not have any problems with our stay. The breakfast in the morning is great--items included fruit, yogurt, waffles, bacon, sausage, and scrambled eggs (fresh, not a mix). The pool was heated and open until 10PM. The rooms were large. We had a room with 2 queen beds and there was plenty of room for three adults. We drove to Cannery Row from here and it was a short 5 minute drive. Overall a great experience and we will definitely stay at this property when we return to the area.

"Nice and clean"

4
06/08/2017

Nice clean rooms. Near the fishermans wharf but not quite close enough to say walking distance. I didn't use the heated pool but saw other guests enjoying it. I would recommend this place to friends and family. My only real problem was the air conditioner didn't work very good or at all as far as I could tell. Also it kept making a loud hum every 5 min as the compressor kept trying to come on. (Not conducive to falling asleep) finally had to turn it off and open the window and fell asleep in no time.

"Great place"

5
04/08/2017

This hotel is located close to beach, shopping, and the staff are great. It offers a full breakfast which most hotels in the area do not. The food is good, staff even better. It is quiet at night with no issues. Has a pool and spa and guest towels for the pool. Will even sell you the towels and other things if you would like.

"Our Stay in the Best Western Crest Park Inn in Monterey California."

5
04/08/2017

We chose this hotel for the value and location. The check-in and checkout processes were smooth and easy. The staff was exceptionally courteous and very helpful when we asked about local restaurants and Points of interest in the area. The rooms were clean and comfortable.

"Great for a quick stay"

4
31/07/2017

We enjoyed our time here - just stayed to swim, sleep, shower, and go on to our next destination. If you plan to spend a lot of time in your room, this may not be the place. But if you want an affordable, clean place to sleep between excursions and fun, this is a good one!

"Home away from home"

5
30/07/2017

We travel to Monterey twice a year in winter and summer. We only stay at this location. Great staff, nice room and located near historical district, food and other shopping areas. Our grandkids love the pool!

"Monterey Park Crest"

4
29/07/2017

Great value and location in Monterey! Close to the Del Monte Shopping Center. Nice breakfast and friendly, helpful staff. Rooms are basic, but the is A.C. which is not common in this area...nice bonus! :)

"Nice place to stay"

4
24/07/2017

The view was very nice. The hotel was nice also. Cost was a bit pricey. The room was very clean and smells good. The breakfast venue was a bit small thinking that a lot of people will choose this hotel because it is nicer than others. They should expand the breakfast area.

"Great choice!"

5
22/07/2017

We wanted a place close to everything in Monterey, at a good price, clean, updated, great service & free breakfast - BW Park Crest was the perfect choice! Plus, there's a jacuzzi! Though we knew the place was full every night, it was very quiet. Highly recommend. You're a short walk to most places or to catch the trolley. Enjoy your stay!

"Home Away From Home"

5
21/07/2017

This Inn was very clean and well taken care of. Well situated, within walking distance to Fisherman's Wharf. Easy access to the freeway. The neighborhood was pretty quiet given the amount of people that visit the area. The personnel working there were the most attentive I have encountered. Each seemed to really enjoy there job which is odd in this day and time.

"Nice place to stay"

4
20/07/2017

Stayed overnight after visiting the aquarium. The frond desk personnel was very friendly and welcoming. Room was clean and comfortable. Nice to have 2 queen beds in separate rooms with kids. the included breakfast was well stocked and had a lot of variety. We had a nice stay, although short. Would definitely stay again.

"comfortable stay"

5
19/07/2017

I like the location of the hotel as it is away from the crowded places and yet close to everything. Great breakfast, friendly staff and good for family vacation. It is safe to stay here and a quiet place. Beds were comfortable and clean. Everything in the room is in a good working condition and price is reasonable.

"Best Western Park Crest Inn, Monterey, CA"

5
16/07/2017

Great location for a whale watching stay... very close to the dock. Very nice place with friendly and helpful staff. Definitely recommend this hotel and we'll stay there when we're back again... thanks!

"Best Western Park Crest-Monterey"

5
12/07/2017

Have stayed at this hotel for several years. Always clean, staff is friendly and helpful, service and food are great! Very good location. Never had anything not perfect here and will continue to stay here.

"We'll stay here again"

5
11/07/2017

Nice people who went out of their way to make our stay enjoyable. We asked for and were granted a late check-out that allowed us to take in the Monterey Aquarium in the morning before we departed. Good breakfast.

"You'll love it"

5
11/07/2017

Great hotel with even better customer service, they really go above and beyond to ensure you have the best night stay. Free breakfast was unlike any other, hot food with every dressing you can think of, kids had waffles with peanut butter, whip cream and strawberry syrup and chopped fruits on the side, they loved it. I had eggs bacon and sausage. Saved us money on breakfast. I had the best time here, kids loved the heated pool, I felt it, it was actually heated to a comfortable level even adults could enjoy. Definitely do it again.

"Not satisfied with this trip"

1
10/07/2017

the room had a really bad oder smell like pee. The charge me twice when check my bank transaction. when I called their reply was that we charge twice then we refund you back. I was happy with their business transaction.

BWParkcrestInnGM, Front Office Manager at Best Western Park Crest Inn, responded to this review
Dear 155abdulk, thank you for your response regarding your stay with us. We apologize for any inconvenienced caused during your stay. We hope you brought this to our attention during your stay. We did not charge you twice, one of them is an authorization which you should have gotten back, it depends on your bank how long it would for that authorization to be release back on your account. We hope you can give us another chance in the future. Best wishes, Vicky

"Horrible experience"

1
10/07/2017

The website did not provide any information as to how poorly this property is maintained. The charge was extremely inappropriate for the value of the room / property. The location is on a Main Street with the pool located next to the street.

BWParkcrestInnGM, Front Office Manager at Best Western Park Crest Inn, responded to this review
Dear johnlR487MM, thank you for your response. We apologize for any inconvenience cause your stay. We hope you can give us another chance in the future. Best wishes, Vicky

"Superb Customer Service"

5
06/07/2017

My husband and I were here July 4th weekend and each and every time the Manager, Esmeralda has given us superb customer service. If there's a discount available, she will give it to you. The complimentary Breakfast is excellent. They improved it from the last time we were here and now have scrambled eggs, sausage and bacon along with waffles, pastries, cereal and much more. We have been very happy with our stay each time we've come here. Thanks Esmeralda. Your a big part as to why we come back. Service with a smile! (-:

"Above my expectation"

4
05/07/2017

Overall, the hotel was above my expectation for the price paid. The service was excellent, and the room feels clean. The location was also very close to downtown and the aquarium. However, my complaints are: 1) The satellite tv had an intermittent reception on a cloudy day. As a result, I couldn't watch TV. 2) I could hear the noise from the street, but it's not too bad. 3) The bed was on the soft side. It's a personal preference. 4) The breakfast room was small.

"Pretty Property, Good Breakfast"

5
19/06/2017

We enjoyed our stay here. It was easy to find, although parking was scarce and tight. The room was clean and comfortable. The desk clerk helped us find a great restaurant downtown. Breakfast (included in the price) was fresh and plentiful. We took advantage of the outdoor breakfast area and it was wonderful. They had a nice heated pool and spa.

"OK"

3
19/06/2017

We stayed here for a family reunion on Father's Day weekend. I do not recommend staying here when it's full. The breakfast dining room is way too small. The eggs were green ewww. The waffles were good. The room was nice, bathroom was nice. The internet in our room was spotty and frequently dropped the signal. For an overnight stay I guess it was ok. If I can get something better I definitely will.

"Very good!!"

5
18/06/2017

Great staff who are very friendly and willing to go out of their way to help you. Good breakfast and a heated pool the kids enjoyed on the cool evenings. The beds were comfortable. The rooms were clean and well kept.

BWParkcrestInnGM, Front Office Manager at Best Western Park Crest Inn, responded to this review
Dear jon, thank you for your wonderful words. We are happy you were satisfied with your stay. We are glad you enjoyed our breakfast and had a good time in the pool with the kids. We hope to see you again soon. Best wishes, Vicky

"Clean & Great Breakfast"

5
12/06/2017

The staff here really cares about their job. A real breakfast (not continental junk) - they use REAL eggs, thick bacon and fresh fruit. Clean rooms, pool, and hot tub. It's not luxury but it's good value.

BWParkcrestInnGM, Front Office Manager at Best Western Park Crest Inn, responded to this review
Thank you for your wonderful review. We are glad you took part of our hot breakfast. We hope you visit us again soon. Best wishes, Vicky

"Fantastic!!!!"

5
07/06/2017

Helpful Staff!!! Best Breakfast I have ever had at a Hotel/Motel!!!!The room was very clean everything was easy to drive to and convenient!!I would definitely come back to this same Best Western in the future. My grandchildren had a wonderful time!!!

BWParkcrestInnGM, Front Office Manager at Best Western Park Crest Inn, responded to this review
Dear Charlene, thank you for your wonderful words. We are happy to hear you had a fantastic time staying with us. We are also glad your grandchildren had a great time. We hope you and your grandchildren visit us again and your next family trip. Best wishes, Vicky

"Clean and comfortable"

5
05/06/2017

Love this little best western. Hot tub was hot. Breakfast excellent.. Bed comfy. Shower awesome. Facilities clean. Employees very nice. Room was spacious. Location perfect close to dmc and downtown Monterey. Long vanity great for us girls.

"Small but nice rooms, ok breakfast"

3
28/05/2017

First of all; location is very convenient; just off the Highway 1, and midway to downtown Monterey, along with many other chain motels; consider it a strip, but in a quiet setting; park to other side of street, and residential on backside. Second; yes, the facilities are old, which can mean several things here, good and/or bad (see further below)., but certainly one thing; small rooms. Third; furnishings are new, modern and quite comforatble; good small fridge with freezing compratment, lazy chair with footrest/stool, big screen tv, high bed, choice of 4 pillows, big bathroom mirror w/ granite counter and splash, tiled bathroom/shower with mounted soap and shampoo dispensers, coffe maker and even a dryer for hair (often you have to ask at the front desk). Personally, we ended up in a room in the 1-story part all the way at the end (of the one-way, drive-thru property), with parking in front of room, and no back-to-back, which means that the bathrooms have slider windows that actually allow for a view of fence, green and (smell of fresh) air. But, beware of the (double) connecting doors between rooms at the end, allowing for an 'en-suite' but in actual fact mostly used as neighboring one-bedrooms, which means that you're at the mercy of your neighbor. In our case, the neigboring room also happened to be the 'charging' facility for electric vehicles; not so common for the road traveller due to limited reach, but we had one neighbor that ended up in the room for that reason; the cord just hangs out of the window. We should have asked for a different room right away but for some reason (tired of travel, wanting to take a shower, just emptied the car ?), we didn't. Two nights were quiet, but the third night the neighbor started the tv at 5am. So, check your room before settling down. Last but not least; breakfast; all cereals, yoghurts, waffles, scrambled eggs w/ bacon and saucages. Some fruit, only banana's, bread but no spread other than marmelade, so that after two breakfasts we skipped it all together and went straight for a major coffee brand shop; just not much variation, and not geared towards the international (i.e. European) travellers.

"Great room"

3
24/05/2017

The hotel has nice big an clean rooms, their employes gives you good service, breakfast is the samme as in many us hotels, it takes 10 min walking to city centrum. The hotel has a pool, if you need to take a break..

"Couldn't have asked for a better place to stay!"

5
22/05/2017

This place has the most amazing service! They upgraded us when we arrived and even gave us a discount, which was something I hadn't experienced before! They have great free breakfast every morning, with lovely fresh fruit, and everything else you can think of! I lost my phone and they helped me find it again with access to their phone and computer and I am just so grateful for their amazing hospitality and service! I am so glad we chose to stay here! Would recommend to everyone, because it's a nice place but also because the staff are just incredible! Can't express my gratitude enough!!

"Best Western Park Crest Inn"

3
20/05/2017

Paid $106 per night for room. It was very clean and check-in staff was professional and helpful. Room was very clean and had fridge and microwave. Breakfast was good and ready on time. Good location near Del Monte Shopping Center and great access to Highway 1 to golf courses.

"Great Value for the Area"

5
15/05/2017

Hotel is very well equipped with all the amenities you could need and close proximity to many eateries and most in walking distance. A very short drive to the marina/wharf area and the hotel staff is very courteous... Recommend this hotel...

"Best Western Park Crest Inn - Monterey"

5
10/05/2017

I have stayed at this hotel several times over the past 2 years. Esmeralda and her staff are extremely friendly and helpful and work hard to accommodate special requests! I really appreciate that. The rooms have been clean and comfortable each and every time.

BWParkcrestInnGM, Front Office Manager at Best Western Park Crest Inn, responded to this review
Dear 2017cmk, thank you for your recent review. We are greatful for your loyalty and we hope we keep this friendship growing. We hope to see you again soon. Best wishes, Vicky

"Good times."

5
27/04/2017

Even though me and my family only stayed one night there, the lady at the desk was very friendly and nice and answered all of our questions and showed us all of her favourite and what she hears is the major hot spots in town.

BWParkcrestInnGM, Front Office Manager at Best Western Park Crest Inn, responded to this review
Dear braeg2017, thank you for your recent stay with us. We are happy to hear you enjoyed your one night stay. We hope this wont be the last and we hope to see you soon. Best wishes, Vicky

"Really nice place to stay"

5
26/04/2017

This is a very nice hotel with a friendly and helpful staff. The rooms are clean, the beds comfortable, and the breakfast was very nice. When we got there, the young lady at the counter recommended several places to eat dinner. We had a very nice Mexican dinner!

BWParkcrestInnGM, Front Office Manager at Best Western Park Crest Inn, responded to this review
Dear Peggy H., thank you for your review. We are happy to hear you enjoyed your stay with us. We are also happy you had great dinner recommendations. We hope to see you again soon. Best wishes, Vicky

"Nice place to stay"

3
24/04/2017

Overall, this was a wonderful place to stay. The bed was very comfortable and the decorations were nice. The hot tub was great and even the pool was warm. The continental breakfast was delicious. However, there was mildew on the ceiling in the bathroom and we found socks that didn't belong to us when we lifted the bed linens off the end of the bed, a little disgusting. When I told management, all they said was that they would notify housekeepng.

"A nice hotel for family"

5
20/04/2017

My wife and I with 2 boys stayed one night here. On the large soft bed, we had a pleasant sleep. And the textiles including bedding sheet, and towel are very clean and neatly. There is a backup blanket in the closet. It will be great if there is a backup quilt.

"Close to the San Carlos Cathedral"

4
20/04/2017

1 reason for our trip was to see the San Carlos Cathedral and it was walking distance from the hotel. That was perfect for us. One thing I liked about our room on the end of upstairs was 2 windows. Nice view. Small breakfast room, but great breakfast. Nice patio. Bed was little to firm it seemed to me.

"Great hotel with easy access to everything."

5
20/04/2017

Easy access to Monterey Bay Aquarium, great restaurants, and other activities. Heated pool in April and hot tub were very nice additions. Amber at the desk provided excellent dinner recommendations: a fancy placee on the wharf and one great pizza restaurant. I would go back in a minute !

"Great hotel for a great price"

4
18/04/2017

Very clean and more than I expected for the price. Great breakfast! We stayed in the two room suite which was perfect as our 15 month old typically goes to bed before us. We were able to put him to bed and still stay up and watch TV and get ready for bed without disturbing him. TV had every channel including movie channels.

"Close to everything"

4
17/04/2017

Was a very nice room. Clean. Nice warm lighting and decorated very tastefully. We had an ADA room with very accessible parking. This is situated close to everything. I did notice some cal trans workers staying there. Probably working on the washed out roads. This place was very quiet which made for a great nights sleep. The pool and jacuzzi were up and ready for use. The grounds are not large at all which made it nice and easy to go get breakfast in the morning , which is included with your stay . It was a very relaxing stay

"Best Western Park Crest Inn, Monterey"

4
08/04/2017

Great value for this area. Definitely not a tourist hotel, this is where many people in the area for contracting jobs and such book their stay. Hard to find much negative about the property. Very tiny and usually crowded breakfast room. There is no elevator, you will need to do the stairs for anything but a ground floor room.

"Friendly Family Type Staff"

4
07/04/2017

Very resonably priced for the area, free upgrade was a plus. Forgot to ask for downstairs whenbooking because I booked on line. Be sure to call nect time, can't book 1st floor online. Our stay was like visiting my sister. Relaxing, family atmosphere. Staff had good knowledge of the areas points of interest.

"Favorite place to stay!"

5
04/04/2017

My family has stayed here several times, and I would not even consider another place in Monterey! Best Western is desirable, but this one is the BEST. It is because of Esmeralda, the manager, and her staff. I have truly had the best service here of any hotel/motel I have ever stayed at. Most recently for my daughter's wedding; where extended family arrived and stayed. Esmeralda and her staff care, and I thank you! See you again! Louise and Carlos

BWParkcrestInnGM, Front Office Manager at BEST WESTERN Park Crest Inn, responded to this review
Dear Louise and Carlos, thank you for your response regarding your stay with us. We appreciate your loyalty towards us and we hope this friendship keeps growing over the years. We work very hard and I'm glad you can see it. We hope to see you again soon, Best wishes, Vicky

"Nice stay in Monterey"

4
03/04/2017

I spent a night with my friends here at Park Crest Inn during our stay in Monterey. The hotel rooms were definitely bigger than expected and full of all needed supplies (hair drier, towels, mini bar etc). We also liked the fact that even though we were ahead of schedule and our rooms weren't ready yet they allowed us to use the restrooms of another room. Definitely recommended.

BWParkcrestInnGM, Front Office Manager at BEST WESTERN Park Crest Inn, responded to this review
Dear Fikkio, thank you for your great response regarding your stay with us. We hope to see you again soon for another great stay. Best wishes, Vicky

"My stay in Monterey"

5
31/03/2017

The hotel was professional in appearance. The hotel lobby was neat and clean. The room was large and comfortable. The breakfast appeared neat and clean. The food was good. Parking was a little cramped but adequate. The staff was friendly and professional.

BWParkcrestInnGM, Front Office Manager at BEST WESTERN Park Crest Inn, responded to this review
Dear Michael R., thank you for your recent response regarding your stay with us. We hope you had a wonderful time visiting Monterey. We are happy to hear you found our hotel clean and comfortable. We hope to see you again in the future for another great stay. Best wishes, Vicky

"Tired"

3
28/11/2016

The beds were not comfortable. They were noisy (you could hear the springs squeaking when you moved) the pillows were lumpy and flat. The rest of the room was okay the free Wi-Fi was a bonus and having a coffee pot that only brewed 2 cups was a let down. Go out for coffee I guess.

"Excellent stopover"

4
15/11/2016

Motel was a little out of town, but easy access to Cannery Row. Didn't use pool, but looked inviting. Room fine. Clean with good bed & good 3/4 bath/shower. Usual Best western amenities. Motel on two floors & parking easy. We were right outside the door. Breakfast was good and we took it outside on the patio.

"paper-thin walls!"

3
01/11/2016

it's basically a motor lodge style and we were given the room at the furthest end which was quiet from the street noise. It was a handicap room so there was a lot more space in the room. Unfortunately, the room right next to us had some loud guests and we could hear them laughing, talking, etc. maybe it's just the paper-thin walls but i swear it sounded like they were in the room with us. We had 2 toddlers with us and they kept getting woken up by the people next door. I took pleasure at the fact that since they kept my kids up, they woke crabby. My 2 1/2 year old decided to have a meltdown at 7am. I'm sure that woke them up. Karma's a bit*h.

"Great service"

5
30/10/2016

I booked the room based on the pool/hot tub. When we checked in and went to the pool they were painting the hot tub. So... the front desk called and found us a nearby hotel with a working pool and hot tub and refunded all our money cheerfully. The rooms were clean and roomy, the pool was great. I would totally stay at this place again. Maintenance happens.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Carole B., thank you for your kind words regarding our service. Thank you for your understanding with the hot tub, we are glad our front desk staff helped you look for another hotel with a working pool. We hope our friendly service welcomes you back for another visit to our hotel. We hope to see you very soon. Best wishes, Vicky

"Happy birthday Vivian"

5
27/10/2016

we loved our stay and will be back again, very very clean and beautiful property, close to everything in Monterey we sure love that city and will be back with our family. we never got a chance to use the pool but it was enjoyed be other guests next time I'll bring my trunks

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear William S., thank you for such a wonderful review. We are happy to hear you will be back and also we hope you do bring your trunks on your next visit so you can have a swim at our pool and hot tub. We hope everything turned out best for you while visiting Monterey and we hope to see you very soon with your family. Best wishes, Vicky

"It's an average motel"

3
21/10/2016

This BW is well-located on hotel row (Munras) in Monterey and so is convenient to downtown Monterey (walkable) and Cannery Row or Carmel---both require driving. The room was a little dated and I was surprised to find that the table and two chairs had to be dragged from their confined space on the wall to be useable. It's a typical mid range motel, although a little less expensive than similar nearby. Parking access to the lower section is very tight, both coming and going...do not take a large vehicle down there.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear tultrip, thank you for your time to review your stay with us, we appreciate your kind words. We are glad you had a wonderful time in Monterey and also had the time to visit Carmel. We hope you visit us again soon. Best wishes, Vicky

"Holiday "

5
14/10/2016

Really enjoyed my stay here, room clean and very friendly helpful staff, nice breakfast too, within an easy walk of the town with loads of local restaurants and shops, highly recommended, we were on a road trip north on the coast road and this was really easy to get too off Highway 1

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear annettesimonelli, thank you for such a wonderful review. we enjoyed having you as our guest and we hope you had a wonderful time visiting Monterey. Best wishes, Vicky

"Good location, clean nice size rooms, and friendly staff."

5
13/10/2016

A great stay! Upon arrival, we were greeted by a friendly, very helpful manager who made sure we had everything we needed in our room to accommodate my husband's oxygen concentrator. Our room was clean and good size and there was a good variety of tasty breakfast items.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Margaret E., we are glad we made you and your husband feel comfortable during your stay with us. We hope to see you again soon. Best wishes, Vicky

"Great hotel"

5
13/10/2016

Stayed here for a quick weekend trip to Monterey. Great place to stay with kids. The rooms were large and clean. Would stay here again for sure. The only thing negative was the breakfast room was kinda of crowded but there was also an outside area to sit.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Rachael P., we are happy to hear you and your family had a wonderful time staying with us. We hope you had the chance to visit our great area attraction and also the kids had the chance to visit the Monterey Bay Aquarium. We hope to see soon. Best Wishes, Vicky

"Very helpful staff!"

5
11/10/2016

We were very pleased with our stay at the BW Park Crest Inn in Monterey. The rooms were clean and it was centrally located and easy to get to restaurants and the local sights. We were especially pleased with the two women at the front desk. They were so friendly, caring, helpful and professional. They gave us maps, recommended places to eat, sights to see and helped us plan the best route to Yosemite. Great place to stay!

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear susanjV5005IL, thank you for such pleasant review. We are happy to hear our front desk staff were helpful to you and provided good information about the area. We hope Monterey treated you well for another visit. Best wishes, Vicky

"nice hotel in Monterey, CA"

5
10/10/2016

Very comfortable rooms, clean and attractive. Staff very helpful and friendly, no request went unanswered. Pool was great, clean and well maintained. Breakfast area small but outdoor patio with heaters made up for small space.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear lin6878, We are glad we did not disappoint you and we thank you for your business. We hope you will visit Monterey for another great stay with us. Best wishes, Vicky

"Walk to Monterey pier"

5
07/10/2016

You will arrive to newly redecorated rooms. Take a walk or jog on the jogging path directly across street. Walk to dinner on the pier. Cozy feeling to this property. Felt safe and welcome. On property parking can be challenging in the evenings. Great patio for breakfast.

"Good value but noisy room"

3
05/10/2016

The hotel was well situated for exploring Monterey and surrounding environs. The staff provided excellent and friendly service upon check-in and the room was clean and had everything we needed. The only hitches were a noisy refrigerator that ran all night and heater that blasted heat seemingly at will despite our best efforts to shut it off. In all fairness we did not report these issues to the staff as we were only there a short time.

"Don't stay"

1
04/10/2016

Stayed one night room had a stale smell in the room,not clean stained carpet.A long way from Fishermans Wharf you would need to drive.Pool area very small and again needed cleaning.Look like a work mans place to stay not tourist.Plenty of other places for the same price.

"Memorable Stay"

5
03/10/2016

Exceptionally motivated and accommodating personnel makes the BW Park Crest shine. The room was very comfortable, clean and had all the necessary amenities. The continental breakfast was above and beyond.

"Comfortable Stay and Friendly"

4
22/09/2016

Spent 3 days at the hotel for the Monterey Jazz Festival, it was a pleasant and comfortable stay, rooms were upgraded and cleaned, had a great stay, breakfast was good and really good options to choose from and a Denny's in walking distance.

"Nice Motor Lodge"

5
16/09/2016

Updated motor lodge, clean, comfortable, good value. The carpet was bit worn and could use replacing. The size of the rooms is small, but it is a 1950s motor lodge so that is to be expected. The bathroom, furniture, etc. are all updated with marble, granite, wood pattern tile, in a pleasing contemporary style. Big LG TV and lots of cable channels including HBO. In

"Economical, clean, accessible, close to Fisherman's Wharf"

4
15/09/2016

Check in was easy as was checking out. Room was clean, as was the bathroom. Shower was great, bed was comfortable and the AC was quiet which is unique for any hotel/motel these days, apparently it was upgraded recently. Breakfast was a typical continental type breakfast. Good enough to start the day. We're not pool people but the pool looked inviting and clean. Overall if you're looking for a basic, “budget” type motel you might want to consider the Best Western Park Crest Inn. As a footnote, and not relative to my BW review, if you're driving from the San Francisco airport be prepared to be very, very patient. Due to our American Airline flight from DFW arriving almost two hours late “due to weather” we hit the road at the beginning of rush hour. The traffic was a nightmare. We're from the Boston area so we're familiar with traffic. But…this was the world series of traffic. Try to avoid rush hour which according to the material I read is from 4:00 - 7:00PM. My take is it probably starts earlier and ends later.

"Great stay"

4
11/09/2016

We were very happy with our experience here. We were planning to stay 2 nights but ended up staying over one more. The heated pool was an added bonus.The room was very quiet. It was upstairs towards the back with a sliver of an ocean view.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Garth V., thank you for such wonderful words regarding your stay with us. We are glad you enjoyed your stay in Monterey. We hope you visit us again soon. Best wishes, Vicky

"Amazing "

5
10/09/2016

Two comfy king beds, a pull out bed, clean clean CLEAN! Friendly staff. The shower water is awesome. You don't get left with that dry and rough skin, and instead you get silky smooth skin. They may have some sort of water softening system based on the feeling.... currently here now. Will update tomorrow about the beakfast.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Roy O., Wow! thank you for such wonderful words towards our hotel. We appreciate your business and we are glad everything was great during your stay. We hope to see you again soon. Best wishes, Vicky

"Fairly central easy walk to town with ample parking"

4
05/09/2016

Pleasant hotel ideal position for getting to see all Monterey has to offer. Room and Bathroom well equiped for ones needs loads of towels changed daily and lovely crisp bed linen. Our room was large and overlooked the small pool area. The included breakfast was disappointing and was not for us so ended up in Denny's for breakfast. t

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Acdtraveller, thank you for your time to review your stay with us. We are glad you had pleasant stay with us. We are sad to hear you didn't take part of our breakfast we hope you will take part next time you stay with us again. Best wishes, Vicky

"BW Park Crest"

5
05/09/2016

I am a Diamond Elite member for Best Western which means I stay at a number of them throughout the year. I look for ones with good amenities at a fair price for the locale. This one fits the bill now. Have stayed here numerous times over the years and with the remodeling has become an even better place to stay

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear James C., Wow! thank you for your loyalty with us and Best Western International. We are glad you have noticed our hard work throughout the years you have stayed with us. We hope to keep this wonderful relationship going for many years to come. Best wishes, Vicky

"Nice rooms, very clean, pool also and good breakfast! "

5
18/08/2016

Stayed here for one night, staff very friendly, room ideal for our stay, walking distance to strip, really nice breakfast, waffle maker, fruit, etc. Rooms were really clean and there was an outdoor pool too! Plenty of parking. Overall good experience!!

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Lauraandmarks, Wow! thank you for your wonderful words regarding your stay with us. We are glad you enjoyed everything during your trip to Monterey. We hope this wont be your last stay with us and we would like to have you back soon. Best wishes, Vicky

"Close to restaurants and shopping"

4
16/08/2016

My sister and I had a lovely ground level room. We called in advance and they were able to change our upstairs room to ground floor when we found out there was not an elevator. There were nearby shops and restaurants and we had a lovely Chinese meal. We came back with wine and the front desk managed to find us wine glasses. In the morning there was a nice breakfast and the staff even gave me some tea bags to make tea in the room before breakfast started. The staff at this hotel were so helpful and accommodating that it is well worth the few extra minutes to get downtown.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear 111JCM111, thank you for your kind words regarding your stay with us. We are happy to hear you and your sister had a wonderful stay in Monterey and also that had taken part of our renovated breakfast room. We hope you stay with us again Best wishes, Vicky

"Overpriced and Under Renovation"

2
12/08/2016

We stayed at the Best Western Park Crest Inn in June 2016. It is a motel (outdoor entries). The hotels in the Monterey area are mostly all overpriced. I do not know why this area is so expensive. We opted for this motel due to decent reviews and being under $200 per night. This was $179.99 plus taxes that put the total over $200 for 1 night. We arrived around 10pm, after a long ride up the Pacific coast highway. We must have been the last people to arrive, as we got the last parking spot and last room at the far rear corner of the motel. The room ended up being 2 rooms with a bathroom in between them. It was not what we saw in the web site photos. The rooms were clean, but we discovered some problems. The bathroom had an open window with a screen, but the screen had a big rip in it, allowing insects to fly in. I closed the window. Not sure why it was opened when the air conditioning was running. Then we found out when we sat on the beds, but there was a hollow metal sound from the base. Here the bed frames were made of some hollow thin metal. So when you move on the bed,you here this metal popping sound. If it was not so late and crowded, this alone would have caused me to ask for another room. The last problem was that there were no visible electrical outlets to plug in and charge our phones,camera batteries, etc. So I pushed the bed away from the wall just enough to plug in an extension cord, that I had with me, into the lamp outlet. Otherwise we would have had some dead devices the next day on our trip to Yosemite. They could have at least had lamps with outlets in the base. The included breakfast was good, but nothing fantastic. When I checked out, I reported the problems to the lady at the front desk. She apologized, and said that they were still working on renovating the rooms. No discount was offered for our problems. What gets me about this is that we traveled around most of California during our trip, and stayed at many Best Western hotels/motels, and this tied as the most expensive, but was the worst. Our favorite one, in Eureka, cost less, and was a Best Western Plus. This was not a Plus. From this trip to California, and from staying at other Best Western establishments over the years, it is worth paying a little extra for a BW Plus hotel. They are nicer. The next time we are in the Monterey area, we will probably stay in another town that is not so expensive for what you get.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Buckeye_Traveller, thank you for your time to review your stay with us, we appreciate our guest feedback whether they are positive or negative. We would like to apologize for any inconvenience caused during your stay with us. We are still doing renovations on our rooms and we appreciate you bringing these issues you had to our attention. We will discuss these issue at our staff meeting to find resolutions. We hope you give us another chance as to staying with us again in the future. We hope to see again soon Best wishes, Vicky

"Value in an incredibly expensive part of the US"

4
11/08/2016

Was impressed with the quality of the two bed suite. Loved the tile shower and built in soap and shampoo dispensers. Loved having a second bedroom for privacy. Hotel feels at home in the area, nice international mix of people at breakfast.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear James B., thank you for your response. We are glad our two bedroom suite was suitable for you. We hope you stay with us again on your next visit to Monterey. We hope to see you again soon Best wishes, Vicky

"great find"

4
09/08/2016

The Best Western Park Crest Inn was a very pleasant surprise. I have never been to Monterey before and was not familiar with the area, So when I check into the Park Crest and realize how close it was to all I wanted to see & do while in Monterey i was pleasantly surprised.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear 767 maryannl, thank you for your wonderful words regarding your stay with us. We are glad you found our hotel suitable for you and found all the area attractions close to our hotel. We hope this isn't your last stay with us and we hope to see you again soon. Best wishes, Vicky

"We liked it!"

4
08/08/2016

Our room was very spacious and clean, clean, clean! Definitely work has been put in to updating this hotel/motel. Outdoor pool was great for the kids (teenagers). Breakfast was on point. Staff was very helpful in answering the questions I had about our plans for the day. I would certainly stay here again

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear gsjt10, Thank you for kind words regarding our hotel. We are glad you and your family enjoyed your time visiting Monterey. We hope to see you again soon. Best wishes, Vicky

"Way too expensive"

2
07/08/2016

This motel is quite ordinary but well kept and offering spacious rooms 2km from the Monterey wharf. The breakfast os served on disposable cutlery. For this, the rate was 250 usd a night per room (for 4 persons). Can't believe we paid so much for such an average place!

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Epicure_en_balade, thank you for your recent review regarding your stay with us. We apologize for any inconvenience caused during your stay. We hope this doesn't stop you from staying with us again in the future. We hope to see you again soon. Best wishes, Vicky

"It's worth for a short stay!"

4
03/08/2016

I stayed for one night and I would say it's a very good place to stay a couple of nights. The breakfast was good, friendly staff, the room was clean and comfortable. It's close to the sightseeings of Monterey. So If you're traveling by the Highway 1 I strongly recommend it for a night of rest!!!

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear alecsandrolopes, thank you for your recent stay with us. We are happy to hear you had a wonderful time visiting Monterey and found our hotel suitable for you. We hope to see again on your next visit to Monterey. Best wishes, Vicky

"Nice hotel"

4
28/07/2016

Rooms were clean and well kept. Service was good, small problem with TV which was fixed immediately. Nice sitting area with pull out couch. Breakfast was good, plenty of options, but small area, got a bit congested. Location good, near downtown and also Delmonte shopping center.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Paula D., thank you for your review we appreciate your feedback. We are glad we took immediate care of the issue with the TV. We hope to see you again on your next visit to Monterey. Best wishes, Vicky

"nice hotel"

5
24/07/2016

we stayed one night on way home , nice room , very quiet and clean . staff was helpful with giving directions to places to stop and see. we had a breakfast engagement already planned so we did not partake in the free breakfast would recommend staying there I always search for best Western first when travelling

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear s3production, thank you for your wonderful words. We are glad we made your stay a great one and we hope it isn't your last. We hope you also take part of our breakfast on your next stay with us. We hope Monterey treated you well and we hope to you again soon. Best wishes, Vicky

"One night stay"

5
21/07/2016

Top floor looking out to the bay. Room is perfect, bed is comfy. Good night sleep. Breakfast was Best Western good. Eat enough for the day. Pool looked inviting, but not enough for us to get our swimmers out. Too many kids in there. Monterey is a lovely old town, you can cruise the cannery and then go out to cruise the coastal drive, 17 miles of it. Famous Pebbles Golf Course at the far end.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Doug Y., thank you for your kind words regarding your stay with us. We were delighted to have you as our guest. We are glad you had chosen a top floor room so you can get a glaze of our beautiful bay. We hope everything went well during trip and we hope to see again soon. Best wishes, Vicky

"Clean, safe, pleasant, family-friendly hotel"

4
18/07/2016

My teenage daughter and I stayed here for one night on a long road trip. The hotel and parking lot were clean and safe, the staff were friendly, and the breakfast was good. For what it's worth (and it's worth a fair amount on a road trip) this hotel had pats of real butter for the breakfast waffles instead of the weird little pots of margarine-oil-spread some of the other BW's use. I would stay here again without hesitation.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear amykayel, thank you for being our guest at Best Western Park Crest Inn. We are glad you and your daughter had a wonderful stay with us. We hope you also had a wonderful time visiting Monterey and our great area attractions. We hope to see you and your daughter again very soon. Best wishes, Vicky

"Extremely convenient"

5
15/07/2016

Our stay at the Best Western Park Crest was very enjoyable. The large room was very comfortable and well appointed. And while the hotel is adjacent to the U.S. 101 freeway, it was completely soundproof. Being next to the freeway and only about half a mile from the I280 junction, it is very convenient to all of the San Jose area.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Burton W., thank you for your kind words we really appreciate your business. We hope you had a wonderful stay with us and had an awesome time visiting our area attractions around Monterey. We hope to see you again very soon. Best wishes, Vicky

"Good hotel, good value"

4
14/07/2016

This appears to be an older property but is well maintained and the rooms are clean and comfortable. It's not exactly near the main tourist areas but it is quiet and only a short drive away. Complimentary breakfast has the typical items but everything we had was fresh and they keep it well stocked during the breakfast hours.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Rodolfo P., thank you for such a wonderful review we appreciate your kind words regarding your stay. We are glad you enjoyed staying with us and also took part of our great breakfast. We hope this stay isn't your last with us and we hope to see again soon. Best wishes, Vicky

"Disappointed."

2
11/07/2016

Asked for a room with no steps. There was a small step in front of room which made it difficult to take things in and out of room to the car. Pool was cold and yet it was advertised as heated. Staff was notified and they did come out to start heater but it wasn't going to heat up in time for us to use.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Karen R., thank you for your time to review your stay with us. We apologize for any inconvenience caused during your stay. We hope you had mention to the front desk about the step in front of room so we could have had another option for you. As for the pool we apologize as well and we will look into why the heater stopped working and prevent it from happening in the future. We hope you give us another chance in the future. Best wishes, Vicky

"In its class a clear winner."

5
10/07/2016

Monterey was our final destination on our UK roadtrip down the Pacific Coastal Highway from Washington State. We wanted a place to 'chill' for four nights and enjoy and absorb what Monterey had to offer. The Best Western Park Crest helped deliver that in bucket loads. Having not booked anywhere we called in at the Monterey Tourist Information Centre (always a wise thing to do). Their helpful staff rang around a number of the coastal hotels (in and around Cannery Row) and all were in the $280 plus price bracket for a single room with the hope of a Bay view. It was way above our budget. So we headed up to the Best Western in Munras Avenue, a short drive from the waterfront. The Best Western receptionist far exceeded all our expections of courtesty and helpfulness. The lady was a true STAR. Arriving early on a Friday afternoon we were informed that their rates changed daily over the weekend rising to $294 for the Saturday night. (This compared to the downtown hotels which wanted $400 for the same night.) However, as we were staying the four nights it worked out only to $191 pn. We had a deal. She offered that we checked out the room first and we were in the room by 2pm. The Park Crest, which is actually opposite a park with walking trails, offered a spacious, very clean room and shower and was well appointed. The first floor room faced the Bay area and we had an excellent view of the Ocean, and at NO extra charge! After our rather long road trip that morning we were also invited to take some refreshment from the breakfast room, and the lady kindly opened the outside dining area for us, whilst we enjoyed the juice and pastries. When it came to customer service, this lady knew her onions. We wanted local information about the best places to eat and information about the Monterey Aquarium. She delivered. Her recommendation of The Fish House, in Del Monte Avenue, was well founded. She rang and made reservations for us, something that is essential as this is one very good and popular restaurant. She also sold us our Aquarium tickets at a discounted price plus you get two days entry for the price of one. There was a reasonable selection in the continental breakfast room and a choice of inside or outside seating. The pool was heated and the Inn had provided comfortable loungers to gather a few rays. Despite being full to capacity on the Friday and Saturday night there was no undue noise. Free parking was included. The Inn's location places it only a 20 minute stroll from the main waterfront area (Fisherman's Wharf), and 10 minutes walk from the FREE troley bus terminal that takes you right through Downtown and to the Aquarium (which is highly recommended). This a longer review than I would normally do, but this location warrents the credit it richly deserves. It terms of politness, hospitality, service delivery and value for money it ticks all the right boxes. Would we return here; certainly. Is it somewhere we would recommend? Definately. Well done Best Western, you helped make our trip to Monterey a treaured memory.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear thepostie2010, Wow, thank you for choosing Best Western Park Crest Inn, we understand you had many options to choose from and we are glad we didn't disappoint you. Thank you for writing such a detailed review regarding your stay.We are happy to hear you found our hotel suitable for you and we hope you visit us again when you visiting the area. Best wishes, Vicky

"Nice and clean"

5
08/07/2016

Nice, clean and quiet hotel in a great location. Restaurants and stores located nearby. The room was very comfortable, clean and well maintained. The pool is small but we still had lots of fun swimming in it with the kids.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear 600eda, thank you for your pleasant review. We are happy to hear you and your family enjoyed staying with us. Thank you for noticing our hard work by how clean and comfortable the room was and were happy your kids enjoyed the pool. Best wishes, Vicky

"A Great Road Trip Hotel"

4
05/07/2016

Stayed here on our California Road Trip. The accommodation was fine for the one night we had planned to stay in Monterey. The Manageress was excellent; always smiling and willing to have a laugh and joke. The rooms were spacious, clean and well presented. If you want a hotel experience go to the Best Western down the road, if your after a quality one or two night road trip accommodation, then you can't go far wrong. Monterey was disappointing for me, however Carmel By the Sea was excellent and only a 10 minute car ride away.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Ian T., thank you for your kind words regarding your stay, we are glad we had treated you well during your stay. We are sad to hear you found Monterey disappointing, we hope this doesn't stop you from staying with us in the future. We hope you visit us again. Best wishes,Vicky

"Monterey mini vacation"

4
01/07/2016

Good value for the price and excellent location to the main attractions in Monterey and Carmel. Easy access to HWY 1. The staff were very courteous and polite and helpful in answering questions and providing directions..

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Sam C., thank you for your recent review regarding your stay with us at our property. We are happy to hear you had enjoyed your stay with us. We were very pleased in having you as our guest, we hope Monterey and Carmel were as you expected to be. We hope you stay with us again in the future. Best wishes, Vicky

"Not pleased"

3
30/06/2016

I would have liked to have stayed where I wanted. I stated this in other sections on this report. I have been with Best western for years and if I feel that I am not pleased I will let you know. Having owned my own business I know that customer input is vital.

"friendly, fast, clean"

5
18/06/2016

good location to stay. centrally located in Monterey. Shopping Mall close by. downtown Monterey close by. We had went to the Aquarium. The drive was quick. Which helped when you wanted to go back to your room to refresh yourself. I mentioned the Mall close by. Very nice, food places, a store to by personal needs. Carmel close by. Less then 5 minute drive. The room size was good. the setup in the room with the beds, restroom, dressing area was easy access. Good family motel and good for a getaway for business, personal and family.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Lindsey A., thank you for kind words regarding our hotel. We are glad you enjoyed your stay in Monterey. We hope everything went well while visiting all our area attractions and you had the chance to visit the Monterey Bay Aquarium. We hope you stay with us again soon. Safe travels, Vicky

"Nice Hotel on Close to the Monterey Fishermans Warf"

4
07/06/2016

My husband and I are on a trip that takes us down Hwy1. We decided to stay in Monterey for 4 nights. This hotel was one of the only hotels that had a hot tub. With all the driving and walking we have done for sightseeing we loved the hot tub at the end of the day. The beds were comfortable and the rooms are what to expect for a Best Western. When we make this trip again we will definitely be staying here again. The staff was very nice and check in was easy.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Amy B., thank you for such a wonderful review we appreciate your feedback. We are glad you and your husband enjoyed staying with us and also visiting Monterey. After a long drive and walk to downtown and fisherman's wharf it is very tiring and we hope our hot tub made you feel better. We hope you visit us again soon. Safe travels, Vicky

"Nice location!"

4
06/06/2016

The check in process was smooth, very quick. They were in the middle of putting in new furniture and beds in the rooms. We got one that hadn't been up-dated, but, would not have known. Very nice bed and pillows, the linens were awesome. Very nice bathroom also!

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear janet g., thank you for your kind words. We do apologize if we had caused any inconvenience when we were putting new furniture and beds in our rooms. We hope you visit us again so you can also enjoy our new furniture. Thank you for staying with us and we hope Monterey treated you well. Best wishes, Vicky

"Monterey Trip was wonderful!"

5
06/06/2016

Thanks to the friendly staff *(@ Best Western Inn) for making our stay a great one...my daughter & I woke up the next day to a delicious continental breakfast & left to explore the Monterey bay Aquarium. We enjoyed our mini vacation! =)

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Kelly B., thank you for your recent review we are glad you and your daughter had a wonderful stay with us. We hope she had an awesome time exploring at the Monterey Bay Aquarium. We hope to see you again along with your daughter very soon. Best wishes, Vicky

"Quiet, Comfortable, Clean and Resonable"

5
06/06/2016

This hotel's success has to start and end with it's staff. I travel extensively for business and most reasonably priced hotels have less than adequate service. Not only was the room clean, quiet and comfortable it was very fairly priced. Having said that, the staff was top notch. I have been in Monterey 20 or 30 times, but will stay at BW from now on.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Cameron S., thank you for your recent review. We are happy to hear you had wonderful stay with us and we hope to keep on doing business with you every time you stay in Monterey. Thank you for noticing our great staff and the cleanliness of our room. We hope you had a wonderful stay and we hope to see again soon. Best wishes, Vicky

"Good value in Monterey"

4
03/06/2016

We spent two nights in the Best Western Park Crest and found it to be very clean and a good value. The day manager was outstanding in every way--informative, cheerful and welcoming. She is also an articulate and intelligent young woman. The rooms were all getting new furniture while we there but our room was to be changed out after we left. Very good breakfast with waffles, baked goods, cereal, yogurt, etc. Wi-fi was good and the rooms had nice size refrigerators and microwaves. Recommended.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear waldhorn360, thank you for recent review regarding your stay with us. We are very happy you enjoyed staying at our hotel. I will forward your nice comments to Esmeralda i am sure she will be delighted to know how helpful she was. Yes, we are in the process of remodeling and next time you visit us you will have new furniture, that will be exciting! We hope to see you again soon as we want to keep this friendship going. Best wishes, Vicky

"Nice time away from home."

4
23/05/2016

We really enjoyed our stay here. Kids said we need to come back. Nice quite little place, good location we had a nice view from our suite. Just a little dated in décor inside and out but don't let that keep you away. It was a very nice stay.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Aida G., thank you for your kind words towards our hotel. We are happy to hear you and your family enjoyed staying with us. We hope you enjoyed your time visiting Monterey and also hoped you had the chance to visit our amazing Aquarium. We hope to see your family soon. Best wishes, Vicky

"Great Value, Very Clean"

5
19/05/2016

If cleanliness is important to you and a good value, then I highly recommend this hotel. I found the staff to also be very helpful and accommodating. For being in the Monterey area, the price was very reasonable and they do not sacrafice comfort and cleanliness in order to provide that reasonable price. The continental breakfast is a nice addition and loved the outside patio to enjoy weather permitting. I will definitely stay at this hotel again.

"A nice place"

4
17/05/2016

We stayed at this hotel for two nights. It was quiet and clean. We also used the internet which worked fine and the breakfast was filling. I have stayed here and have enjoyed the friendliness of the staff. I will likely stay here again the next time I'm in the area.

"Spotless place!"

5
16/05/2016

I enjoyed staying at this hotel. Manager Esmeralda Frausto was very personable, friendly and takes great pride in her hotel. The room was spacious and spotlessly clean. As Esmeralda told me " the staff clean the rooms like they are their own places." Excellent breakfast as well. Would definitely stay here again.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear clayriley, thank you for your recent review. We were happy to have you as our guest. Thank you for noticing the cleanliness of our rooms and yes our staff cleans the rooms as if they are their own places. We are happy to hear you will come back to stay with us. We hope to see again soon. Best wishes, Vicky

"Wonderful Stay!"

5
10/05/2016

My wife and I enjoyed this hotel which was so perfectly maintained - everything was perfect - was recently refurbished - everything seemed brand new. The office was friendly and helpful, breakfast was very good, and location was convenient. Highly recommend this gem!

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear WilsonGotro, thank you for your recent review we appreciate your feedback. We hope you had a wonderful stay in Monterey and we hope to see you again soon. Best wishes, Vicky

"bw park"

3
10/05/2016

expensive. poor value. room 159 smelled like fart. 190$ night! need a renovation. bed was ok. sausage should be provided for breakfast. for the price i paid just boiled egg and bagel? parking was also tight. i don't recommend this hotel to friends and anyone reading this review.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Rene S., thank your your time to review your stay with us. We appreciate your feedback we like to hear our guests experience whether it is positive or negative. We recommend if there is a problem during your stay we highly appreciate if you bring this to our attention. We could have gladly moved you to a different room. We hope you would give us another chance and stay with us again in the future. Best wishes, Vicky

"A very nice hotel"

4
07/05/2016

The hotel was very nice. It is very clean. The location is very convenient to the attractions in Monterey. I go to Monterey frequently. I always stay there. The breakfast is good. It is a good variety of food. The internet worked fine.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Susan K., thank you for your review we appreciate your kind words. We are glad you had a wonderful stay with us and we hope you stay with us again when you are in Monterey. Best wishes, Vicky

"Excellent accommodations, clean and spacious "

5
06/05/2016

One of the best hotels I stayed in on my west coast Cali trip. Paid $100.00. Yup. That's it. Queen room with ensuite. Breakfast Included. Nice clean pool. Room: Clean clean clean. No bathtub but that didn't matter to me. No substitute for quality and this is a great selection. Front desk super friendly and professional to everyone. Loved this place and will return. Recommended for families and couples.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear RoadTripper182186, thank you for your time to review your stay with us we appreciate your business. We are glad you had a wonderful stay with us and found our hotel to be "clean clean clean" like you have mentioned. We work hard everyday and we are glad you noticed our hard work. We hope Monterey treated you well and we hope to see you again. Best wishes, Vicky

"Cleanest of All"

5
04/05/2016

Even though this was an older Best Western it was the cleanest place that I ever stayed at. The place was quiet and the staff was very friendly and helpful. The breakfast area was clean and had a great selection of food.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Vicki M., thank you for your kind words regarding our hotel. We are happy to hear you found our hotel to be the cleanest place you have stayed at. We hope you had a wonderful time in Monterey and we hope you visit us again soon. Best wishes, Vicky

"Monterey CA"

4
27/04/2016

A clean well maintained hotel, with present helpful staff at a good price. Located between the freeway and the dinning area on the waterfront. I was traveling on business, the room had a table / work area but my bane in older motels is finding a power outlet for my laptop; this hotel does a good job of maintenance, but still need to address this.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Archibald M., thank you for your recent review regarding your stay. We are glad you found the Best Western Park Crest Inn to be a clean well maintained hotel. We will forward your comment to the maintenance department regarding the power outlet. We hope you stay with again whether its for business or just a getaway trip. See you soon. Best wishes, Vicky

"Trip to Monterey"

4
26/04/2016

I was looking for a one night stay at a moderate priced hotel in Monterey. Since I have stayed in Best Westerns before I went to the Best Western Website and found this hotel near to some of the areas my wife and I wanted to visit. Unfortunately, the wind was blowing quite hard and it was cold so we did not venture out much except to have a nice dinner. Our hotel stay was very good for the price. The employees were very friendly and the breakfast good for a light breakfast. I would stay again. I don't recall ever having a bad stay at a Best Western.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear David G., thank you for you kind words regarding your stay we appreciate your business. We are glad you chose Best Western as your choice of hotel and continue to stay with us. We are glad you had the chance to enjoy breakfast with us. We hope you stay with us again soon. Best wishes, Vicky

"Nice staff & location "

4
26/04/2016

I have stayed numerous times at this Best Western! The staff has always been friendly and always helpful when needed. That being said, I was very disappointed with the lack of consideration of breakfast guests waiting for a table. There was no room for sitting inside and the outside tables were wet. The kerosene heaters weren't turned on either. They seem to be lacking sufficient personnel to prepare for sitting arrangements for the overflow of breakfast patrons. I also wish that they could place signs up regarding consideration for others who may waiting for a table to eat at. The rooms are nicely remodeled except for our room which had the coffee maker and refrigerator in the bathroom! I'm planning on staying there again, however, I hope their breakfast routine will have improved!

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Loves2teach05, thank you for your loyalty and staying with us when you are visiting Monterey. We appreciate your kind words regarding your stay. We will discuss your comments regarding the breakfast at our next staff meeting. We want to hear any feedback from our guest whether its positive or negative, so we appreciate your comments. We hope you stay with us again when you are in town. see you soon Best wishes, Vicky

"Marathon Trip"

3
25/04/2016

We just stayed at this motel due to it's close location to the Big Sur Marathon finish line. This is my first time stay at this motel. The outside is the typical motel structure. They've done some inside remodeling. The bathroom was nice and remodeled. The size of the room was fine. I thought the bed was too soft but ok for 1 night. My baby was crawling on the floor so we were able to see some imperfections. The breakfast was the basic kind but good service. They had waffle, hot toasts, yogurt, cereal, juice and coffee. The staff were very nice and accommodating.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear made2worship, thank you for your review regarding your stay. We hope you had reach your goal at the Big Sur Marathon. We are glad you had a pleasant stay with us and noticed our hard work. We hope to see you again soon. Best wishes, Vicky

"Monterey Dive Trip"

5
11/04/2016

We had a great stay at this motel, as we always do! We love this motel, it's not fancy, but it is nice, and clean has good amenities and the staff is great! Also, its in a nice location! This is the only Motel we stay at in Monterey since finding it in 2006.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Roger C., thank you for your recent review about our hotel Best Western Park Crest Inn. We appreciate your loyalty towards us and we hope you stay with us every time you are in Monterey! Thank you for noticing all our hard work every time you stay with us and we hope to see you very soon. Best wishes, Vicky

"Stop Over in Monterey"

4
10/04/2016

Located close to the harbour area so easy to walk downtown and around the area. Motel is getting dated ... but still okay for a short stay. As with most motel/hotel they go with the multiple small pillows on the king bed which we find very poor to sleep on ..

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear David W., thank you for your kind words regarding your stay with us, we appreciate your business. We apologize for any inconvenience caused during your stay and we hope to see you again soon. Best wishes, Vicky

"4/3/16"

3
06/04/2016

Convenient location for Jazz Festival and downtown Monterey. We have stayed here many times, but this time were less satisfied because of uncomfortable bed and noisy bathroom fan. The place needs some updating.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Christine A., thank you for your recent review we appreciate your feedback. We are happy to hear you have stayed with us many times when you are visiting the area. We apologize for any inconvenience caused during your stay and we hope this doesn't stop you from staying with us again. We hope to see you soon. Best wishes, Vicky

"Excellent and very clean"

5
01/04/2016

This is a wonderfully clean hotel at a great location. The staff was very friendly and helpful. Even the parking lot was spotless. Great value for the money. We will be staying there again. Within walking distance to downtown Monterey

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Kim B., thank you for your kind words we appreciate your business. We are happy to hear you had a wonderful stay and we hope you stay with us again in the future. Best wishes, Vicky

"Neat clean and friendly"

4
25/03/2016

The hotel was clean friendly and had a good simple breakfast with a variety of foods and a waffle maker. The room was clean and quiet and close to downtown and had easy access to Hwy 1. The fron desk staff was polite and helpful.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Joan C., thank you for your time to review your stay. We are happy you were satisfied with your stay and found the room clean. We will see you again next time. Best wishes, Vicky

"Perfect place to stay"

5
20/03/2016

Park Crest Inn was very clean, quiet, and close to the Wharf. Esmeralda at the front desk was wonderful, she had great tips on places to visit and was very attentive to our needs. Her customer service skills are top-notch.

"Good place to stay"

3
14/03/2016

My overall experience was good. Everything was as I would expect it to be based on the website. It was nice to have a room that had a small room attached, so that my children were close by but had their own space. Everything was nice and clean.

"Monterey trip"

3
03/03/2016

This motel was a bit dated and in need of modernizing. the breakfast room was being remodeled during our stay (off-hours). The facility was clean. The staff was very helpful. although on a busy street, there was little street noise. The week day rates were very affordable. It was a good value for the location.

"you can count on Best Western"

4
03/03/2016

We have always stayed in Best Western motels because we can count on clean rooms and helpful staff. The free breakfast is an added bonus. This time we were a little disappointed with the mattresses, but I'm sure they will take care of them. This motel is close to everything. The beach is down the hill, there is a park across the street, and another lovely park with a horse shoe shaped lake just a few blocks down. It is a quieter motel than some in this area. We were on the backside next to a retirement complex so it was very quiet.

"Business"

4
02/03/2016

This is an older property that is well maintained and up graded. The room was clean, large uncluttered with conveniences such as small fridge and microwave. It would be a good room for people traveling on vacation, The property grounds are also clean and well looked after. The breakfast room has an adjacent outside patio, this is a relaxing way to start a weather suitable day. The price was good for the quality of the property.

"Pretty Good Room"

4
27/02/2016

Our room had a queen bed, and another room with two twin beds for our kids. They absolutely LOVED having their own room and their own space at the end of the day. The room was very clean and well maintained. It was too cold to swim but the pool looked well cared for as well. The breakfast was what you would expect from a Best Western, tasty. The outdoor seating during breakfast was appreciated. There was a bit of a draft in our room as we could see light coming in from the door, that was about our only complaint. The location was also good for the activities we had planned. I like that they offered a 2 day for the price of 1 day aquarium package, which we would have done had we stayed another night. Every employee we saw was very friendly and helpful. We will absolutely return when in Monterey next.

"Great accessible room"

5
23/02/2016

My mother is a month from hip surgery and took an overnight after she was cleared for travel. I called the hotel and they made sure we would be in an accessible room the room was big and very easily maneuvered with a walker. Don't spend more money else were this is a clean well kept motel that I will stay at again.

"Great location"

5
17/02/2016

Great location. Very close to Monterey Pier. Very close to park. Very clean room. Bed was just okay. Room seems to have been remodeled recently. Older hotel on outside. Parking is narrow but enough parking spaces even with no vacancy in hotel. Okay breakfast. No hot foods in continental breakfast unless you count the do-it-yourself waffle.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear M E, thank you for such a wonderful review regarding your stay with us. We are close to many area attractions, we are glad you had the pleasure to visit these wonderful attractions. We would like to thank you for noticing our hard work and noticed our recently renovated rooms. We welcome you back on your next visit to Monterey. Best wishes, Vicky

"Best Western Park Crest Inn"

4
17/02/2016

We were pleased staying at the Best Western Inn hotel as we were last minute in planning our get away Valentines Day weekend trip. They also had the Pebble Beach golf tournament the same weekend so it was a little crazy trying to find a place to stay. They were very accommodating and pleasant to deal with. It's not that far away from the Cannery and Carmel too. We enjoyed our stay here for 2 nights and there's also a nearby shopping mall. (-:.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Larry B., thank you for such a wonderful review we greatly appreciate it. We are happy to hear you had a pleasant stay with us and we hope you had a wonderful Valentines Day in Monterey. We hope to see you again on your return visit to Monterey. Best wishes, Vicky

"good location"

4
11/02/2016

Central location and good landscaping. Very quiet considering the location to a main street. Not much choice in breakfast items. But Monterey Café in Alvarado was wonderful. Highly recommend Whaling Steak House. Pricey, but service is wonderful and friendly staff. Bar menu is great. Recommend the prime rib egg rolls.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear SteveG4134, thank you for recent stay with us. We are happy to hear you had a wonderful stay in Monterey and enjoyed staying with us. We hope you stay with us again on your next trip to Monterey. Best wishes, Vicky

"cost-effective product"

4
09/02/2016

Its one of the most cost-effective hotels on the west coast, now will always think first of best western hotels to stay if I am traveling to the west coast. I used booking.com to find best western or any decent ones in the areas I was visiting and mostly found hotels with free internet and free breakfast were mostly best western.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Srikanth G., thank you for staying with us at our hotel. We understand you had a variety of hotels to choose from and we appreciate that you had choose us and enjoyed our hotel. We hope Monterey treated well and we welcome you back when you in the area. Best wishes, Vicky

"Just another ok motel"

4
08/02/2016

There is not so much to say about this motel, it is just one of many others on this road. Rooms are partly renovated and have the usual amenties, microwave, big flatscreen with many options and a fridge. Pillows are bad but they always are in US motels. Pool was in february freezing cold, but the tub was warm and nice. Breakfast was as expected, hotel was fully booked, but staff did a good job. A surprise was, that we had a partly seaview, and I mean partly, but is rare to have that in a motel. Ask for a room on second floor in the same building as reception. Wholefood is in del monte center, 800 meters away. Motelprices in Monterey are in the high end, nothing to do about that, our prise was 113$ including tax. One more thing, rooms have no aircondition, not a problem in february, but might be uncomfortable in the summertime.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear pean, thank you for your kind words about our hotel. We appreciate your feedback we are happy to hear you had a wonderful time visiting Monterey. We are glad you took part of our breakfast and enjoyed some time in our Jacuzzi. We hope you visit us again when you are visiting the area. Best wishes, Vicky

"Good value for money"

4
07/02/2016

Except for the breakfast I recommend this B&B. Well located, clean, good facilities (minibar, microwave, flat TV, iron etc.), fair price, decent free wifi, and warm Jacuzzi I´d recommend this place. There is some room from breakfast improvement and variety, but there are several options in the town.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear RafaelHerthel, thank you for such wonderful review regarding your stay with us. We are glad you enjoyed your stay and the amenities included with your room. We hope to see you again soon. Best wishes, Vicky

"Not a good stay"

3
06/02/2016

Pros: Clean room, nice flat pillows (which is my preference) Cons: Wifi did not work, TV did not work (no signal), one of the face towels had brown stains on it, mattress was a bit old, parking lot gets entirely full every night

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear John H., thank you for your recent review. We apologize for any inconvenience caused during your stay with us. We hope you had called the front desk for any assistance during your stay as well for the parking lot we do have another lot down by our third building. We hope this does not stop you from staying with us again in the future. Best wishes, Vicky

"Nicely renovated hotel with freindly helpful staff"

4
29/01/2016

This hotel is located on Munras a short walk (15 minutes) from fisherman's wharf. It is an old hotel but has been renovated recently by the look of it. The rooms have new carpet, TVs, vanity and tile in the bathrooms. Our room had a fridge and microwave too. They have DirecTV with a good selection of channels. The breakfast is basic but included and adequate to keep one going for the morning. There is plenty of parking and WiFi is included too. There is a pool, but we didn't try it. Overall, great value with very friendly helpful staff. We will stay here again if we come back to this area.

"Clean, Safe, A Bargain for Monterey"

4
22/01/2016

Room was very clean, quiet, comfortable. I got a great rate. You can walk to Fishermans Wharf and The Cannery, Monterey Bay Aquarium if you wear comfortable shoes. Parking can be especially near the Aquarium in the summer and fall. The hotel is a really easy drive to Point Lobos, Carmel, 17 mile drive. Shopping mall is just up the street. I didn't find a grocery store close by but there probably was one. I drove to Safeway near the hospital which was a little bit of a drive in the traffic. Breakfast was usual cereal, bagels, toast and waffles. Coffee was good.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Rhonda D., thank you for such a wonderful review regarding your stay with us. We are glad you had the chance to visit our great area attractions and also to visit Carmel. Everything is just minutes away whether it would be driving or walking. We hope to have you back as our guest once again very soon. Best wishes, Vicky

"Good value"

4
20/01/2016

We got a great room here for a very good price. Parking and Wifi included. We got the setup where there's a separate "living" room with a sofa bed and a main bedroom with 2 queen beds. The hotel was in a residential area and super quiet/relaxing. It was too cold to use the pool while we were there but it did seem a bit small for a complex that large. Free continental breakfast, which was really nice. It's a close drive to 17 Mile Drive and Fisherman's Wharf, Cannery Row, all the touristy sites. We stayed 2 nights and enjoyed it very much. Clean rooms. Comfy beds. OK staff (not that friendly nor helpful). Overall, I would come back.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear MkPHAME, thank you for your recent review regarding your stay with us. We are happy to hear our hotel was a suitable choice for you. Also that you enjoyed your room and the location of the hotel. We are glad you had the chance to visit our tourist sites in Monterey. We would love to have back to stay with us again soon. Best wishes, Vicky

"Good place to stay"

4
28/12/2015

We enjoyed our stay here and it was pretty close to fisherman's wharf which was the only place we visited. The hotel seemed to be recently renovated and looked very nice. One of the bathroom lights were out but didn't effect our use so we didn't call it in. The breakfast was not the greatest quality but they did have a waffle maker and pretty good danishes. The bagels were stale and the apple juice was watered down. We would stay here again.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear 995tawnyk, thank you for your recent review we are glad you had a wonderful stay with us. Thank you for noticing our hard work regarding our renovations we are working very hard to keep our guests happy. We appreciate your comments regarding the breakfast we will discuss this during our next staff meeting. We hope to see you again soon. Best wishes, Vicky

"Great time in Monterey"

5
16/12/2015

Great staff, Esmeralda was great! So helpful and friendly. Clean rooms with all the amenities. Great breakfast. Rooms clean and comfortable. Good location. We will be back. Next time we will hit the pool to quick of a trip.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Theresa T., thank you for your kind words regarding your stay. We are glad to hear you enjoyed your stay and found out hotel was suitable for you. I will forward your kind comments to Esmeralda, she is a great asset to our team. We hope to see again very soon. Best wishes, Vicky

"A stopping off hotel at best"

3
06/12/2015

We only had 1 night in November 2015 as part of a touring trip and this was a pre-booked hotel for us. The staff were very freindly and helpful but in terms of hotel quality I would assess this as pretty average. The room was clean, I was surprised at the small size of the bed considering this is America (it was the smallest of the 10 hotels we stayed in - a King size bed, 6 foot wide). The walls in the hotel seemed to be amzingly thin (and I would imagine in peak season it is extremely noisy) and being picky, the noise created by the bathroom extractor fan was a real pain - when trying not to wake my partner. The breakfast was complimentary and buffet style. The staff again were helpful and friendly but the food selection was again very average. We would look for somewhere better if we return to Monterey again.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Paul H. thank you for your recent review regarding your stay with us. We do apologize for any inconvenience caused during your stay with us. I will forward your comments to general manager. We hope you give us another chance and stay with us again in the future. Best wishes, Vicky

"Great Value In Monterey"

4
05/12/2015

The best Western Park Crest is a great value in an otherwise expensive area. It's clean, well-maintained and very close to all of the activities and restaurants in the area. If you would want to get a workout while visiting, try the Monterey Sports Center, only a few minutes down the hill on Franklin Street.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear jjojr, thank you for your recent review regarding your stay with us, we appreciate your kind words. We are glad to hear you had a wonderful time visiting Monterey and also had the chance to visit our sport center. We hope to see you again soon. Best wishes, Vicky

"the worst hotel of best-western network"

1
30/11/2015

it was the third time when we chose Best Western. and it was a big mistake. for us best western was like a signature of a quality, we stayed at Best Western in LA and in San Diego and Best Western there is not the same as in Monterey. 1) The window in bathroom. It was broken. to close it i had to put it off the previous opened position and to put it by hands to the closed position, not just slide. 2) we ordered a crib even at the stage of booking. when we arrived, they charged us immediately for crib, bur they brought it only after my call to the front desk. Baby was totally awake when i finally got my crib. 3) with the crib a man bought crumpled sheet with a big spot on it. It really felt like this sheet was not washed after their previous guests. And a spot!!! Guys, if i order a crib, it seems like i am going to put a baby in it! And you giving me a sheet with a spot. what was the nature of this spot?? 4) worst breakfest. this hotel spent 20$ for buying yougurt, plates and something else at costco for all guests. the one normal thing was waffles. there was no eggs. very poor coffee - too much water in it. everything was poor and extremely cheap. 5) at all other best western hotels a found a seal of a cleaness on the toilets - like a strip of a paper, but not at this hotel. and such things as shampoo and body washer - it was the cheapest one - the Dial. Very-very-very dissapointed in Best Western at all.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Helen G. thank you for your time to review your stay with us. We like to hear how every guest stay is with us whether its good or bad. We are sorry to hear we didn't meet your standards and we do apologize for any inconvenience caused during your stay. I will forward your comment to the general manager to discuss the issues you had during your stay. We hope you give us another chance in the future. We hope to see you soon. Best wishes, Vicky

"Nice and Clean place to stay"

4
29/11/2015

Buddy and I stayed here for one night. Recently updated. Refrigerator and microwave in room. Heater is a little old school. Bathroom has granite counter tops and stand alone shower. If you are looking for a good place at a good price, I would recommend this place.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear estesja, thank you for your recent review we hope you enjoyed your stay with us. We are glad to have you as our guest. We hope you had a wonderful time in Monterey and we hope to see you soon. Best wishes, Vicky

"stay at best western monterey"

4
29/11/2015

we came down for a family outing in monterey for the beach and acquarium and this was great for our family due to the location and room lay out. I would stay here again and recommend it to friends and family. the only negative is the rooms are a little on the cold side so have to run the heater all the time.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Brent I., thank you for your recent review, we are glad you had a wonderful stay with us. We hope you had the chance to visit our great area attractions around town. Thank you for the recommendation to family and friends and we hope you visit us again soon. Best wishes, Vicky

"Ok for stay in Monterey"

3
29/11/2015

Hotel is not so far from Monterey Down Town. Just a 15 Min. walk. It's a good starting point for the “Path of History” part of Monterey Breakfast is complementary and nothing special. Room is ok but very cold if you stay in chilly period of the year.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Justyna N., Thank you for your recent review we are glad you had a pleasant stay with us. We hope you enjoyed visiting downtown Monterey and also the Path of History of Monterey. We hope to see you again soon. Best wishes, Vicky

"Park Crest - Monterey"

5
28/11/2015

I have stayed at this location several times over the past 5+ years. The staff are always professional and pleasant - making sure you are happy and any needs met The facilities are extremely well kept, clean and the beds comfortable. The location is great in Monterey

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Laura P., thank you for being a loyal guest to our property. We appreciate your business this past years. We are glad you enjoyed your stay like always and hope to keep having you as our loyal guest. We hope to see you soon. Best wishes, Vicky

"Great base for fun in Monterey"

4
25/11/2015

The staff was very helpful as we had to jockey with arrival times and even days (storm potential could delay termite tenting which was our reason for leaving home and going to Monterey). Property was quiet, well-maintained and equipped, and the continental breakfast was convenient for early starts to the morning. Also gave good restaurant advice.

"convenient location"

4
22/11/2015

I chose this hotel because of its close proximity to the Wharf and downtown. I like to resort to walking and cycling. This worked out well for both. The front desk staff were very friendly and helpful. I would stay here again

"Perfect Stay for a Half Marathon"

5
09/11/2015

Great hotel location, great staff, great race experience overall. We stayed here while running the Big Sur Half Marathon on Monterey Bay. The staff made sure we had access to the breakfast provided an hour earlier so we could eat before the race and offered us a late checkout so we could rest a bit after running and shower before we got in our car to drive home, a very important detail for runners. Perfect location to the race start and the race expo, and very reasonably priced for this area and with a race event in town. Will definitely stay here next year.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Kathy D., thank you for such a pleasant review regarding your stay with us. We hope you achieved your goal during the Big Sur Half Marathon. We are glad you took part of our breakfast and yes we did open an hour early for our runners and also provided late check outs for those who needed some extra time. We hope to see you next year for another run and possibly for a night stay to visit our area attractions. Best wishes, Vicky

"A good choice"

4
03/11/2015

The staff was friendly and helpful. It is close to attractions in the area. The room was clean. The spa/pool area was nice and breakfast options were multiple. The price is a bargain. The only downfall is that parking can sometimes be difficult.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear dionet116, thank you for your recent review regarding your stay with us at Best Western Park Crest Inn. We are happy to hear you had a wonderful stay with us and enjoyed your room with the amenities included. We enjoyed having you as our guest. We hope Monterey treated you well and we hope to see you again on your next visit to Monterey. Best wishes, Vicky

"Basic but Clean"

3
01/11/2015

I noticed most of the summer, the prices for motels in the Monterey and Carmel areas have been consistently high and it was no exception the weekend we went. Our room was $250, which was ludicrous but typical of all the motels around. PROPERTY: On motel row, within walking distance to the Del Monte Center and restaurants. It's also across a park that I never visited. The property looks old. We had no problem finding parking in the lot but you may need to park on the street if you're staying when its totally booked. ROOM: We got a room that had no floor above us. It was quiet and the size was good enough. The carpet needs to be updated along with other details, but overall, our room felt clean. The bed wasn't comfortable for me, but I can't pinpoint why. The bathroom had shampoo and soap dispensers in the shower. If you need conditioner, you need to bring it. There's no a/c, but a fan is included. We didn't need it as it was actually very cool when we came. SERVICE: Fine. Receptionist was courteous. BREAKFAST: We didn't try it but it looked like typical motel fare. VERDICT: Might consider staying here again.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear 0garibaldi0, Thank you for a detail review regarding your stay with us. We appreciate having you as our guest and noticing our services. We hope you had the chance to visit our area attractions and had a wonderful time visiting Monterey. We hope you do reconsider us on your next visit to Monterey and we hope to see you soon. Best wishes, Vicky

"Good experience"

4
01/11/2015

Convenient place near the Wharf area. Clean room and breakfast was a plus. Price was a bit high. A shuttle to the Wharf area would have been great. This was a good choice for a one night stay in Monterey.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear John L., thank you for your recent review. We are happy to hear your positive comments towards our hotel. We were delighted to have you as our guest. We hope you had the chance to visit our great area attractions! We hope you had a wonderful stay with us and reconsider staying with us again on your next trip to Monterey, see you soon. Best wishes, Vicky

"Many of the rooms do NOT have AC"

1
29/10/2015

We visited the BW Park Crest on October 14, 2015. When we arrived in our room the temperature was over 80 degrees. There was a box fan provided on the table to cool the room. However, the outside temperature was too warm for the box fan to be effective. We spent a miserable night in hot room without AC.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear ColoradoFrog, thank you for your recent review regarding your stay with us. We do apologize for the inconvenience with no air conditioning. As in Monterey it rarely gets to a high temperatures and a fan will do the job. Once again we do apologize, we hope this isn't your last time staying with us as we welcome you back for another opportunity. We hope to see again soon. Best wishes, Vicky

"A Great Stay All The Way!"

5
24/10/2015

Though a relatively small BW and modestly priced, the service, cleanliness, and very professional staff was outstanding. My wife and I recommend the Park Crest BW in Monterey, California. We will be back and stay there when we visit, again.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Robert B., thank you for your recent review regarding your stay. We are happy to hear you enjoyed your stay with us and will return again. We hope Monterey treated you well and had a chance to visit our area attractions. We hope to see again soon, best wishes, Vicky

"Good quality"

4
17/10/2015

We enjoyed almost everything about the hotel. The only thing I would change would be the bed pillows. We're used to sleeping on king-size pillows and the hotel pillows are rather small. Everything else was great.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear James Q., thank you for recent review regarding your stay. We are happy to hear you enjoyed staying with us. I will forward your comment about the pillows to our general manager. We hope Monterey treated you well and we hope to see again. Best wishes, Vicky

"Great Choice!"

5
10/10/2015

Great location, near all shopping needs, walk to Old Monterey historical area, great dining and relaxation spots. Starbucks and the Wharf are close by. Staff is fantastic, excellent complimentary breakfast and rooms are very comfortable.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Morris62529, thank you for recent review regarding your stay with us. It was a pleasure having you as our guest. We are glad our hotel was suitable for you and enjoyed staying with us. We are also happy to hear you had the chance to visit our area attractions near by. We hope you visit us again soon. Best wishes, Vicky

"My Monterey Stay"

4
09/10/2015

Price point for the value average for high traffic destination. Cleanliness and service a big plus. Ease of getting checking in exceptional. About 4 miles from the Aquarium. Would recommend to a friend or family wanting to stay in the area.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Renee C., thank you for your recent review regarding your stay. We are happy to hear you enjoyed staying at our hotel, we hope you had fun visiting the Monterey Bay Aquarium. We hope to see you again soon. Best wishes, Vicky

"Best Western Park Crest Inn, Monterey"

4
06/10/2015

This Best Western was clean and comfortable, beds always seem to be an issue, this one was very comfortable. The staff was very pleasant and helpful. It's a little pricey, but otherwise enjoyable. I would consider it again, maybe with planning I could get a better rate.

BWParkcrestInnGM, General Manager at BEST WESTERN Park Crest Inn, responded to this review
Dear Lynn M, thank you for such a wonderful review regarding your stay with us at Best Western Park Crest Inn. We are happy our hotel has been your choice when you come and visit Monterey, we hope to keep being your preferred hotel. As always we welcome you back and we hope to see you soon. Best wishes, Dalia

"Monterey, California"

3
30/09/2015

The hotel was clean and of average pricing for the area. Surprised to find no air conditioning in the room. It is close to the tourist type attractions, but not really within walking distance..over a mile.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Kenneth F., thank you for your recent review regarding your stay with us. We are glad to hear you had a wonderful time visiting Monterey. We apologize for inconvenience with no air conditioning, Monterey has cool temperatures which is why we only have few rooms with air conditioning. We hope this doesn't stop you from staying with us again in the future. We hope you give us another chance and we hope to see you again soon. Best wishes, Vicky

"Monterey CA stay for 3 nights"

5
30/09/2015

This hotel was very welcoming and the staff went out of their way to make us feel comfortable. Esmeralda, the manager was extremely helpful and courteous. Our room had two bedrooms and worked well for us regarding privacy as we had my sister stay with us on this trip. We would stay here again

BWParkcrestInnGM, General Manager at BEST WESTERN Park Crest Inn, responded to this review
Dear travel4day, thank you for such a wonderful review regarding your stay with us at Best Western Park Crest Inn. We are happy our hotel has been your choice when you come and visit Monterey, we hope to keep being your preferred hotel. As always we welcome you back and we hope to see you soon. Best wishes, Dalia

"One night stop over"

3
25/09/2015

Heading south on PCH and wanted to do the aquariam so we spent the night here. It was clean and staff was very nice. It served our needs, but not the quailty of the Best Western Plus we left in Oakland.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear flzdmpm03, thank you for your recent review regarding your stay with us. We hope you had a pleasant stay with us and had a chance to visit the area attractions near by. We hope to see again soon when you visit the are again. Best wishes, Vicky

"Simple and Pleasant"

4
24/09/2015

I checked in at midnight for a business trip. The front desk staff that checked me in, Esmeralda, was pleasant and informative. My room was simple but clean and was just what I needed. It also didn't hurt that I didn't have to pay for wifi. I also appreciated how quiet it was. After a long day of driving, it was nice to curl up in bed to the quiet hum of the refrigerator.

BWParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review
Dear Daeng K., thank you for recent review regarding your stay with us at our hotel. We are glad to hear you enjoyed your room and the amenities included with your stay. We hope Monterey treated you well and had a chance to visit the area attractions since you were there for a business trip. We hope to see again whether its a business trip or taking a vacation break. Best wishes, Vicky