Best Western Hotel McKenzie,  Mckenzie

4.0/5  - based on 106 guest reviews.
16180 Highland Drive, 38201-2055, Mckenzie, United States - See map
+1 731 352 1083 +1 731 352 1087

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> Room 1

1 adult

 

Hotel advantages

  • Outdoor pool
    Outdoor pool
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
TripAdvisor Traveler Rating
based on 106 traveler reviews
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The Best Western McKenzie is located in the business district and near Bethel College and all local manufacturers. All our rooms include high-speed Internet access hardwired and wireless connections, refrigerator, microwave, coffee/tea maker, iron/ironing board and hairdryer. Our free continental breakfast features hot biscuits and gravy. The Best Western McKenzie is located within three miles from many restaurants. fishing and golfing are within two miles of our property.

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Room 1

Guest reviews


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based on 106 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
45
Verygood
 
38
Medium
 
16
Poor
 
4
Horrible
 
3
Business Business 40
Couples Couples 9
Family Family 42
Friends getaway Friends getaway 5
Solo travel Solo travel 11
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western McKenzie,Mckenzie
  • 4
    « three amish nite plus stinky »

    every thing at this motel was fine,enjoyed it ,,,,,i was checking out with becky very nice lady,and asked her is he suppose to be in here,the breakfast room,it was a homeless man,she said oh yes church put him up for the nite,ok fine,i went in the small breakfast room,it smelled of filth ,terrible if the church is going to do this they should make sure he has a shower and clean cloths,becky came and sprayed lysol ,i hope the bedroom was completly laundered,bad for best western buisness in my opinion

    4
    « Nice Stay »

    I was in McKenzie for one night. This Best Western is definitely an older building with a relatively small number of rooms. A friendly and efficient manager checked us in. While probably not recently decorated, my room was CLEAN, pleasant, spacious, with all the conveniences most travelers need (WiFi, refrigerator, microwave, iron & ironing board, generous number of towels & cost hangers). Just about totally booked that night, yet quiet. The breakfast room was indeed small, but the breakfast offerings were good: muffins, bagels, yogurt, cereal, fresh fruit, waffles, juice, coffee. Nearby McDonalds. We ate breakfast at Bobby Gee down the road, a delightful restaurant with 50s theme.

    5
    « Really clean rooms »

    Wonderful place really clean, great breakfast. Friendly staff. Loved the sausage and biscuits at breakfast. Room was good beds are amazing, slept really good. Every room has a fridge, microwave, and 32 inch TV.

    5
    « Good stay »

    I had a good experience at the Best Western McKenzie. The staff and service was excellent and the rooms were clean. McKenzie is a small town and it is refreshing to know that you can get such quality service in a small town.

    4
    « Friendly, clean hotel »

    Very friendly, helpful staff. Hotel is basic, but definitely met my needs & I would stay in it again. My room had a recliner, which was very nice to sit in while eating dinner and watching tv. The bed was just ok, but I realize that I am a very picky sleeper & the mattress would be just fine for most people. Yes, the breakfast room was very small, but they provide trays to be able to take your food back to your room and eat. Normal hotel breakfast, pastries, fruit, biscuits, gravy, juice, coffee etc. There are only two things that I would suggest changing. The room I stayed in could really use a new shower head, and I would strongly suggest putting in curved shower rods if possible.

    3
    « Limited Options »

    I had to be in McKenzie for a TOH motorcycle ride. It was getting late and being unfamiliar with the area I decided to spend the night. There were limited options, I chose the Best Western. Staff person was friendly and helpful. The room was clean and everything worked as it should. A flat screen TV, but the picture was compressed, why I don't know. National chain and local restaurants within walking distance. The breakfast area is very small and has a limited selection, there was a table outside, but the smokers were sitting there. Overall, I would stay here if I'm ever in the area again.

    4
    « Nice quiet hotel »

    Although this Best Western is small it is a great place to stay! We were visiting our daughter at UT Martin, and the location is within 30 minutes from the campus. The beds were very comfortable and even though we only stayed one night, we would stay more if needed.

    5
    « Best western McKenzie »

    I stay here ever Monday night, never with any issues. The staff is always great, rooms are always clean. The beds are comfortable and I've never had issues with noise, the internet is fast and staff is always helpful.

    1
    « I never been to a best western like this »

    Came in for a reunion and I realize this is small town, but this is probably one of the worst properties I have stayed at. If this is the best this town has I shudder to think what the other places are like. The breakfast room is a closet. The furniture is old. This is not a very old property. That the crap!!!!! NEVER AGAIN. Definitely not Worth the money.

    4
    « Not a Bad Place to Stay... »

    I stayed one night here on my way down to Shiloh battlefield. I did my reservation online and paid online as well. Reception was friendly and courteous. Answered all my questions. The room was OK, not spectacular, but it was comfortable. I thought the carpet could use a good cleaning. The door had a large gap at the bottom and it seemed a bit jiggly, the door didn't close firmly shut. I pushed a chair in front of it and had no issues. Other than, that the room was fine. Not much noise here and I was able to peacefully sleep. The bed and pillows were comfortable. Plenty of hot water. The breakfast room is super small and had standard continental items and coffee to go. I paid $91 for the room including tax. I would stay here again if I needed a room. The place has favorable reviews, so that is why I picked it.

  • 5
    « Nice & Comfortable Stay »

    It was very nice stay. Front desk lady Margie was very cooperative and greet us with smile. Indian owner we're very helpful and kind in nature. Internet was working excellent. Breakfast was also nice and delicious.

    4
    « Great place to stay. »

    The rooms were very clean, the staff was friendly and very helpful. the bed and pillows were nice to sleep on. I would have preferred a ground floor but none was available. ample parking in the lot next to the motel as I was pulling a trailer on this trip. I can't tell you about the breakfast as I am up and out before 6am.

    5
    « Great experience »

    Was on a fifteen hundred mile round trip to visit old friends and take in the sights of Tennessee. The Best Western in McKenzie was by far the best place I stayed at during my trip. My only regret was not being able to stay longer. There is no doubt it will be where I stay next time I'm in the area. - John Hampton Prairie City Iowa

    4
    « Home away from home »

    We were met by friendly staff who were very knowledgeable about the area. Clean rooms and excellent wi-fi service helped make our brief stay most enjoyable. We look forward to staying here again when we come back to visit Bethel University.

    4
    « Good Place to stay in McKenzie »

    We were in town to visit friends and we researched several hotels in the area. Many were full in Paris and there just wasn't a large selection to choose from that were nearby. We decided to try this and it turned out to be recently remodeled and the rooms were very nice. The breakfast is included and in a very small room near the office. We just took a tray and our breakfast back to the room. The price was good and we will definitely stay here again.

    5
    « Room 204 »

    Excellent condition, the best hotel in McKenzie Tennessee. I recommend you to come and checking or reserved by internet. I preferred walk in and checking with Manager on duty; you would like come back and enjoy this nice place.

    5
    « Great Small Town Hotel »

    Very friendly staff and helpful. Clean rooms and plenty to eat at breakfast. Wifi was very fast and nice pool. Caseys right across the road and Mcdonalds and Donut shop right down the road. WE love this Hotel.

    1
    « Best Western McKenzie Tn., »

    If in th area to visit with friends and family, this is not the place for you! They have a no pool or room visitors policy. They chatge $80 (with discount) for what is actually worth maybe $50.. Their continental breakfast leaves something to be desired. It is served in an area that maybe 3 people can eat in.

    5
    « Excellent services and accommodation and excellent breakfast provided »

    Excellent location and accommodation and excellent breakfast provided . Swimming pull is very good neat and clean. Employees talking in friendly nature and very cooperative. I will stay again again in my next visit in Mckenzie TN.

    5
    « Excellent experience »

    I really enjoyed my stay at Best Western. The people were very nice and they helped me a lot. Friendly environment. Great rooms, comfortable beds, quiet, and just good people. They answer questions and they listen as well. The breakfast was great. Very fresh. And enough. I like the television programs.

  • 5
    « Great Hotel »

    Overall, a great hotel for a small town with limited choices. Very clean, comfortable rooms and in a safe location. Have stayed here many times and they consistently do a great job. Wouldn't consider any other hotel in this area and we have tried a few.

    4
    « Nice place to stay in small town »

    Nice clean, comfortable rooms with soft beds. Love the breakfast biscuits and gravy. Great office staff and owner. I will recommend this motel in the future to my friends. Our AARP rate was reasonable and we plan to use this property on future trips to the area.

    3
    « Friendly Staff, Check Your Sheets »

    Very Friendly staff, but my room could be better; especially the sheets. There were red stains on my sheet in one of the beds. Thankfully I had two beds to choose from. The breakfast was small and average. No elevators here so if you have luggage to carry upstairs you are in trouble.

    4
    « Good Hotel »

    The hotel overall is very clean! The receptionists were very polite and our rooms were excellent! The only thing that was not as great was the breakfast area. It is really small. But we were informed that it would be expanded soon. Very excellent experience!

    5
    « Basic and great value »

    While the hotel is a little older, the rooms are clean and tidy. Bed was comfy, tv and internet worked well, plenty of water pressure for a shower. The staff was great, and had good recommendations for things to do in the area.

    3
    « Nice staff, older hotel. »

    Nice for older hotel but one of the towels looked like it had dip spit on it (not just a stain but actually pieces of dip in it) . Room needs new carpet, smells old and like it's been damp and smoked in a few times over the years. Shower head needs to be replaced as well. Besides those room had comfy beds,nice tvs , and good internet. For the area, I would probably stay in again.

    5
    « Great stay »

    I enjoyed my stay at the Best Western in McKenzie. It is the only hotel I use whenever I need a room. Not only in McKenzie, but also while I'm on the road I always choose Best Western. The service is great and the rooms are clean and quiet.

    5
    « Always Peaceful »

    I come to enjoy a night of peace and relaxation. I enjoy my conversation with the owners. The breakfast room is a little small but I can always take a tray to my room. The rooms are clean, and the internet is great!.

    3
    « Don't be late for breakfast »

    The hotel staff was polite, and friendly. The room looked very tired. There were stains on the carpet and cloth chair. It is in need of a remodel, however the bed was comfortable. When we went down for breakfast at 8:30 we were both lucky and unlucky. Lucky there were no others in the room since it was so small more than two would have been a real crowd. Unlucky because there was very little left. Apparently there was no attendant for the breakfast room and nothing had been replenished. There was some coffee, so we can live off the fat of the land. Since there was no elevator the desk person did ask if we needed help with the luggage.

    4
    « Surprized »

    Quality of this property exceeded expectations and will definitely stay here again. The only problem was the bathroom sink would not drain. But everything else was very good. The bathroom was newly remodeled and carpet was new. Bed slept very well and plenty of room with the exception of the bathroom.

  • 4
    « Nice Stay »

    The owners/managers were a delight to visit with and were overall very helpful and courteous. However, the breakfast room is too small to fit more than 2 individuals in and the bottom of our hotel room door had a large gap which made it somewhat noisy to rest.. Still we would stay with them again, but request a different room.

    2
    « Thank goodness this is my last time in the area. »

    First of all, I get it, this is a small town. I am in town for Graduation at Bethel University, and this is the only "name brand" hotel in the area. Our room smells like mold, the toilet clogged, the seat twists and turns off the toilet basin, and the air conditioning doesn't work (on the day we checked in, the area had a heat advisory all day). I didn't bother calling the front desk because, at check in, the women who had helped me seemed rude and extremely judgemental (and I know all rooms are booked because of Graduation). We will be ending our trip early, mainly because I do not want to be in this room any longer than I have to. The "breakfast room" was the size of a closet, and offered biscuits and gravy, toast and oatmeal- nothing to write home about. Another graduate, staying at this hotel, said she found mold and mildew in her shower. This franchise does not represent the Best Western brand well. I would tell visitors to avoid it- even if that means booking a hotel outside of Mckenzie. In the end, we paid 260$ for what amounted to a one night visit. Definitely not worth it!

    4
    « Keep up the good work »

    You can tell these folks are trying to run a clean, efficient hotel. They seem to be conscientious in giving a good experience. Our room was clean and orderly--that's what one should expect. Front desk was friendly. The only negative is the size of the breakfast room--the smallest I have ever seen. Overall, the management is doing a good job in this small Tennessee town.

    5
    « Best stay yet on our trek through Tennessee »

    Room was newly remodeled. Beds were new and comfortable. Swimming pool was great...and so was the breakfast. Breakfast area wAs super nice, everything was well kept and clean. Wish I could stay another night instead of playing the hotel/motel lotto! Lol

    4
    « Very nice place and priced right! »

    This hotel has been nicely updated and staff was very helpful. Breakfast was very nice....much more than a donut and coffee! The whole room was very clean and our beds were comfortable. I was so happy to get a good nights sleep after traveling for 2 days!

    5
    « Very good experience »

    We received warm welcome, excellent service. It was easy check-in & check-out. The hotel has nice exterior, neat and clean guest rooms, lobby & breakfast room. Great breakfast. We feel home like experience.

    5
    « Great place to stay »

    We stayed four nights and had a great stay. The room is very clean and comfortable and the staff here couldn't be beat, very friendly and helpful. Very pleasant stay. The breakfast has bisquits and gravy along with the basic continental breakfast.

    4
    « Nice Stay »

    We had a very nice overnight stay. Staff was very friendly & helpful including the cleaning staff. Hotel was very clean. Will definitely stay here again, in fact already have another reservation set up.

    5
    « Committed to continuous improvement »

    Each visit I see little things being done to make the property look and feel better and see staff that has now been there for awhile and that is getting better and better. Management is committed to doing things right.

    3
    « Clean Room. Vending Stinks »

    Room was Clean. Hair Dryer. Flat Screen Tv. Good water pressure in Shower. Wall unit fan stayed on all the Time, which is Great. Comfortable Bed. The reason I didn't rate a four star was because of the Vending Machine. It was a Real Joke. Not much to choose from. Bring your Snacks!

  • 4
    « Very good experience for the price. »

    Exceptionally friendly staff and exceptional breakfast, well beyond continental. Very clean. Incredible shower pressure. Only issue was some street noise but impossible to correct due to way structure is built. Price and other positives well made up for this.

    5
    « overview of Best Western in McKenize, TN »

    I have chosen this property for numerous reasons: Convenience , very clean property, good staff and great owner. I have stayed here at least twenty times. I would advise anyone to stay at this Best Western for all the right reasons.

    4
    « Great Beds but breakfast was bad »

    The room itself was great. The beds were comfortable and the room was clean. Great water pressure. The breakfast was the worst I have ever had at a hotel. The room was entirely too small and the food was old. The management at this hotel needs to work on this issue.

    5
    « Super Place to Stay »

    Clean -Close to HWY-Great helpful Staff .Good continental breakfast and super fast free internet service .I felt very safe at this Best Western Hotel .The property is well kept they have a beautiful pool at this location .Lots of Restaurants and shopping close by

    5
    « Wonderful Stay »

    I have never stayed at a hotel where the staff was so good at there job and so nice and polite. Everyone was completely wonderful. They were very understanding and kind my aunt died and they were very helpful with directions on how to get to the different places we needed to travel to and where we wanted to eat, so it made our stay much easier to be able to ask

    5
    « only place to stay for quality and comfort »

    I have stayed at this located multiple times over the course of the past several years. Mr. Patel and his experienced staff are a welcome pleasure after a long travel. The location is perfectly located, within the city.

    3
    « Metrological Engineer »

    This is the cleanest hotel up here. Everything is good, Except, these flag guys came in my last night. It sounded like they were tearing the place down. It sounded like they were slapping a woman around in both rooms. Rooms 210 & 212 was right above my room. It is really bad. I'm going to call the Police. With all of the cameras here one would expect the hotel to have someone watching when this kinda thing is going on. Now they are fighting . This is really messed up. It is so wrong when I have to get up in 5 hours and work for 14-19 hours of. Mark

    5
    « Very Nice! »

    A quiet place in a small out of the way town. Came for leisure to visit family. Extremely satisfied with our stay. Staff very friendly and helpful. I will stay again when visiting family. It is a nice place to stay for leisure or business!

    5
    « Great place to stay »

    Super beds and pillows nice check in staff and quiet room. I travel and stay in many places and this for the price was a great deal. you can stay cheaper some place else but it really worth the extra few bucks for the level of service you get.

    5
    « Highly Recommended »

    We have stayed one night at this hotel . We were extremely pleased. The staff was very polite and helpful and greeted you with a smile. The hotel was clean and very well decorated. I will definitely stay there again while I am in the area again.

  • 4
    « Bethel graduation »

    This is a very nice hotel in a small town. The room was clean, staff is very friendly and helpful. If you are in town to visit Bethel University, this is the place to stay. I have stayed here 3 times and every stay was very good. Breakfast is not the best but the rooms have refrigerators so I brought my own milk and cereal.

    2
    « Once was enough »

    This is more of a bargain chain motel with the outside entrance. Girl at check-in was friendly and helpful. I had reservation for a first floor king(no elevator to second floor) and was given a double handicap room. I was told that was all that was left. Room was fairly clean and the bed comfortable. Micro/fridge in the room but the fridge temperature knob was missing. The desk girl tried to find another knob, but another fridge didn't have one either. Had to guess which way to turn the pin to set the temp. (We were staying for 2 days). The bathroom had a small wall mounted sink with padding duct taped around the pipes underneath. Rubber stopper for the sink. Only a small shelf to put things on. The huge walk-in shower had a bench seat that was nasty. My husband folded it up out of the way. I think there were elephants living on the floor above. Not very soundproof. The carpet, which I thought was clean, until I looked at the bottom of my socks. (see pictures) I asked the manager how often they clean the carpets and he said every 6 months they are shampooed. Hello...if you don't get the soap out after shampooing, the soap attracts more dirt. I even showed him my dirty socks. We stayed 2 nights. Needed a place near Greenfield TN to visit with friends. I would not stay here again.

    4
    « GOOD PLACE TO STAY »

    All the staff was very kind & made us & grand kids feel at home the week we were there. The couple of problems we had were taken care of promptly. The only complaint I might have is the room was a bit small for 2 beds in a handicap room which made it a bit difficult to maneuver with a walker or wheel chair. As was the breakfast room & check in area. I was told it is an older hotel & has recently been remodeled. It is a nice, friendly & accommodating place to stay. We will be back, Im sure. I would recommend this hotel for a stay in McKenzie, TN.

    5
    « Excellent »

    This is my second or may be third visit in this motel. I feel very friendly and home atmosphere. Good Breakfast and it is on road easy to in and out and in the middle of city. Generally I sued to stay in Choice group motel, but I like this motel excellent compare to others. I will stay again in my next visit.

    5
    « Great place to stay in a small town! »

    The staff at this motel are very nice and seems to be concerned on my stay. Their housekeeper is very nice and the rooms are very clean. The lady is very nice at the front desk. The flowers are a very nice touch and they are very colorful.

    5
    « Excellent Stay in small town »

    It is too difficult to get good hotel in small town like Mckenzie, TN but our experience was excellent at Best Western, Mckenzie. Very quit place and room decor is very nice. The staff is very cooperative and breakfast was also beyond expectations.

    2
    « This should not be a Best Western »

    This is the only brand motel in McKenzie. It is priced like a Best Western, but its appearance and amenities are like a bargain chain. The breakfast room had a double square table with 6 chairs, only 4 of which could be used because the table was pushed against the wall so people could use the aisle. The breakfast room was about the size of a bathroom. When we arrived, all seats were taken and items (juices, pastries) had not been restocked. The motel called me 2 days before my arrival asking me to call back and confirm my stay. That should not have been necessary since I booked it online with a credit card. The front lobby had 2 overstuffed love seats and barely room to stand in front of the check in desk. The clerk was sitting on one of the seats studying for her school exam.

    5
    « Perfect Stay »

    My husand and I had to go to Huntindon, TN for a funeral. I found this hotel in the area. The hotel was easy to find, the staff and owner were super friendly and helpful, the breakfast was good, and the room was CLEAN, super CLEAN. The bedding was very nice, and the towels were super soft. That doesn't sound like a big deal, but when you've stayed in enough hotels with rough towels, the super soft ones are appreciated.

 

Getting to the hotel ...

All directions
·From: The north. Coming from Purchase Parkway in Kentucky take Exit 41, which is US Highway 641, through Murray, KY to Paris, TN, in Paris, TN turn right on US Highway 79 towards McKenzie, in McKenzie US Highway 79 is Highland Drive, follow to the Best Western McKenzie. ·From: The south. Take US Highway 22 north to McKenzie, TN, when in McKenzie take US Highway 79 west the Best Western McKenzie is one mile on the left. ·From: The east and west. Traveling on Interstate 40, take Exit 108 north, travel 25 miles on US Highway 22 to McKenzie, TN, then exit on US Highway 79 West, this is also Highland Drive, the Best Western McKenzie is one mile on the left.