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SureStay by Best Western Lucknow

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CP-197, Viraj Khand, Gomti Nagar, Lucknow, 226010 Inde
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PHONE : +91 360 31603
4.8 / 5
20 Reviews Tripadvisor
REVENIR_AU_DEBUT

Hotel advantages

Playground
Air conditioning in the hotel
24/7 reception
Elevator
Complimentary breakfast
Free Parking
Free Wifi
Washing machine on site
Multilingual staff
Parking
Restaurant on site
Room service
Coffee maker
Hair dryer
Iron and ironing board
MINI-BAR
The strong points

Description

Lucknow is the gracious City of Nawabs, the capital of Uttar Pradesh, renowned for its Mughal-era monuments, refined culture, legendary Awadhi cuisine, and enduring sense of courtly elegance. In the Viraj Khand area of Gomti Nagar, close to the city's business and entertainment district, SureStay by Best Western Lucknow in Lucknow, India, is a contemporary hotel offering sophisticated, spacious accommodations and warm hospitality. A banquet hall, meeting room, and open-air event space accommodate everything from corporate gatherings to weddings, while a stylish rooftop lounge serves cocktails and cuisine with city views. Guests enjoy thoughtful amenities, including a virtual concierge and high-speed internet, along with relaxed dining and comfortable surroundings suited to both business and leisure stays. Lucknow's famous chikankari embroidery, celebrated kebabs, grand monuments, and vibrant bazaars are all within easy reach. As evening falls, the city's iconic imambaras, the Rumi Darwaza, and the renowned kebab lanes of old Lucknow invite exploration.

Customer reviews

Travellers choice
Tripadvisor
4.8
based on 20 guest reviews
Excellent
17
Very Good
1
Average
2
Poor
0
Terrible
0
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Value for Money."
570akanshaa, 08 Juin 2026

I had a wonderful stay at the hotel. The rooms were clean, spacious, comfortable, and very well maintained. Housekeeping ensured that every area was neat and hygienic, making the stay pleasant and relaxing. The food quality was excellent, with a great variety of dishes and outstanding taste. Every meal was fresh, well-presented, and prepared with high standards of hygiene. The restaurant team was attentive and ensured a delightful dining experience throughout the stay. What truly made the experience memorable was the behavior and professionalism of the entire hotel staff. Every team member was courteous, respectful, helpful, and always ready to assist with a smile. Their positive attitude and dedication to guest satisfaction reflected true hospitality. A special appreciation to the Food & Beverage team led by Akhilendra Verma (F&B Manager) along with Mohit, Vipin, Seema, Nitin, and all team members for their excellent coordination, prompt service, and warm hospitality. Their teamwork and commitment to guest satisfaction were clearly visible in every interaction. The Front Office, Housekeeping, Security, Engineering, Kitchen, and all support departments worked together seamlessly to provide an outstanding guest experience. The professionalism, attention to detail, and guest-focused approach of the entire hotel team deserve special recognition. Overall, this hotel offers excellent accommodation, delicious food, outstanding service, and a welcoming atmosphere. I highly recommend this hotel to anyone looking for a comfortable stay and genuine hospitality. I look forward to visiting again in the future. ⭐⭐⭐⭐⭐ Highly Recommended – Excellent Rooms, Delicious Food, Professional Staff & Outstanding Hospitality.

"Perfect Place for a Relaxing Stay"
Trip63850976079, 03 Mai 2026

I had a pleasant one-day stay at Staysure Hotel. The staff were very polite, welcoming, and always ready to help, which made the experience comfortable and stress-free. The service was smooth, and I felt well taken care of throughout my visit. Overall, it was a nice and satisfying stay, and I would definitely consider coming back again.

"Excellent"
Wanderer35738642135, 16 Avril 2026

My experience was really very good, service, good, ambience top notch.

"It was nice"
Voyage27405218831, 02 Avril 2026

The location of the hotel is convenient, making it easy to travel to nearby places. Overall, it was a great experience, and I would definitely recommend Sure Stay Hotel to anyone looking for a comfortable and affordable stay.

"Loved the experience"
Wanderer35824986619, 01 Avril 2026

Wonderful stay very comfortable room with great amenities and attentive staff the breakfast was delicious

"Great view"
Fearless17759607654, 01 Avril 2026

Loved the experience . Great view

"Loved the experience"
GrandTour62248887903, 01 Avril 2026

The staff was incredibly welcoming and the room was very comfortable . Great location. The breakfast buffet was delicious. Highly recommend.

"Great day"
Explore33406023455, 01 Avril 2026

Great day in this hotel love the ambiance and locality

"Awesome Stay"
Discover64149304655, 28 Juillet 2025

My stay was really good and my all friends loved the place ,food and friendly staff .Good space for parking also infront of the property.

"Wonderful Stay at SureStay by Best Western"
Anushka P, 27 Juillet 2025

I had a great experience at SureStay by Best Western. The staff was welcoming, the rooms were clean and cozy, and the ambiance was just right. The banquet hall setup was impressive—ideal for events. Great service, tasty food, and a convenient location. Highly recommended!

"Not a great experience"
agolddog, 19 Décembre 2024

Not great. Let's start with the positives: room clean, restaurant pretty good. Restaurant slow, though. Room awkward. The door to the small bathroom opens in, and the light switches are on the far wall. You have to kind of "walk around" the door to get in, then you're in the dark. Shower never warmed up. Plus, there's a window between the shower and the main part of the room.. No idea what that's about. It's kind of hard to find, and not much around. Very poor internet. Not much around it. Overall, cannot recommend.

"Newish hotel needing some love"
FellowTraveler726524, 26 Novembre 2024

Over-priced restaurant, dirty floors, and incomplete paint and finishes made for a disappointing experience. We stayed two nights. The staff was attentive but could not make up for condition of the hotel. You could probably find better for basic accommodations.

"Fully satisfied"
Saurabh M, 12 Août 2024

Very nice stay and many thanks to Mr.Donald James for being supportive during our stay. The location of the hotel is good and accessible. Food and breakfast preparations are good and tasty with multiple options. Eggs are on order and can be requested. Overall everything was good.

"Best experience at Surestay by best Western Lucknow"
845shyam, 14 Février 2024

The food, ambiance and housekeeping are perfectly good. Ms. Nisha helped us a lot in adjusting to the new environment. We came down to Lucknow on a business visit, this is best stay you can find where all the amenities are nearby, like hospitals, transportation etc.

"Best"
Escape44380412758, 30 Janvier 2024

A 4 month old 4 star hotel. Good people, great hospitality. The cafe sure restaurant serves mouth watering food.Housekeeping staff was very professional special the girl kajal. The prices are reasonable across the services. Close to the airport and town. The room was clean with good amenities I would stay at the hotel for its hospitality cleanliness and yes, for cafe sufe restaurant

Is breakfast included in the rate?
julie
Julie
Best Western assistance
You'll find this information in the rate description on our website and in your confirmation email - some rates may include it. If breakfast is not included, its price is shown on the rates page, in the "terms of sale" column.
I think I'll arrive outside the stated hours. Will I still be able to check in?
julie
Julie
Best Western assistance
Our reception is staffed 24/7 in all our hotels. You can also notify the property using the contact details provided in your booking confirmation.
Are pets allowed?
julie
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to set its own pet policy. Their pet conditions are shown on the hotel page.
How do I book a free night using my Best Western Rewards® loyalty points?
julie
Julie
Best Western assistance
The number of points required to book a free night depends on the hotel chosen.
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
Can I pay with Chèques-Vacances?
julie
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to accept or decline Chèques-Vacances as a means of payment. For more information, please contact the hotel directly. Contact details are available on the hotel page or in your confirmation email. You can also find properties accepting these vouchers on the ANCV website.
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