Best Western Premier Hotel de la Cite Royale

We've stayed here a few times and it never let's us down. Always clean, team always so kind and helpful and great location overlooking the town. Highly recommend can't wait for our next stay!

Fabulous hotel well appointed, excellent food, clean with friendly staff. We had a wonderful stay

The moment we have arrived, we were impressed by facade of the building. It has the prestigious appearance but fell short on the cleanliness of the room. The shower needs a good scrub, the carpet floor was really stained and full of little crumbs. The bench table and bed side shelf needs a proper wipe over, there were sticky residual over them. No fridge in the room. Location of the hotel was fantastic. On the positive note, the room was decent size with good view of the town. There is a pool and steam room at the basement. During the Easter Week, we weren't able to park the car at the carpark, but it's manageable to park the car in nearby street.

A very comfortable and sweet hotel with a very kind staff! Our room was ready when we arrived (3 hours before 4 pm!), so we could easily dress on time for the friends' wedding : we appreciate a lot! Many thanks! The view on the Cite Royale from the room is wonderful , the breakfast was very tasty.

Beautiful hotel in a perfect location. Staff very welcoming and helpful. Nice pool and relaxation area. Spotlessly clean. Only issue was that phone signal was poor and hotel WiFi was slow in our room. Would happy stay here again when next in the area.

Everything about our stay was great, from the arrival, the room - a family duplex, drinks on the terrace and breakfast. Service was consistanly good and attentive, they even tolerated my mediocre French and answered in perfect English, not required but still good to know I was understood.

Everything about it was wonderful! The room and bathroom were ultra-modern. The breakfast was excellent with fresh squuezed juice and cold and hot choices. The staff were very polite and our balcony and view couldn't have been better! Loches was a nice town and the castles were very interesting.

A lovely building, well restored but many original features preserved. Restaurant experience let them down : we made the mistake of booking DB&B, but were then restricted to a single option meal of the day, not even on a written menu, which made it impossible to assess what we were being offered, despite super waiter Waid's best efforts. Only a few other staff members spoke a workable level of English, which didn't help though is not a matter for complaint. This dining experience was not what we expected of a hotel that prides itself on its excellent cuisine and posts photos of beautiful plates. By the way, take your own crisps and nuts if you fancy a pre meal drink and nibble on the terrace : the hotel has none to offer!